Paraplanner vacancy Boutique Wealth Management Firm Working with HNW & UHNW clients Leatherhead Offices (Surrey) Up to £45k basic salary plus benefits My client are a Chartered independent wealth planning firm with offices near Leatherhead who I have met and placed several members of staff with. I have met the Directors on multiple occasions and got to know their business very well. They offer whole of market financial advice to HNW retirees, accumulators, local families and SME owners based across Surrey, Sussex, Kent and London. In their current setup they manage the affairs of over 250 families/households with assets ranging from £600k to £8m invested. They give advice on pensions, investments, tax planning, IHT, cashflow modelling, retirement planning and protections. They have very longstanding relations stretching back 20 years. The business is very engaged in the local community and place exceptional customer satisfaction at the top of their priorities resulting in a very high rate of retention. The support team comprises of an experienced team of Administrators & Paraplanners and are actively encouraged to progress and develop as both professionals and individuals via ongoing CPD and industry exams. The business also has dedicated Operations professionals ensuring a smooth functioning of the business. The CEO is creating a brand-new role for Technical Specialist/Paraplanner who is pragmatic, organised and can "muck in" within the office environment. The role will sit within the client services team and you will be doing end to end report writing on a range of financial products be responsible for existing "client accounts" acting as a point of contact for providers and clients, conducting end to end report writing and assisting with the compilation of appropriate advice. You will be actively studying towards your level 4 diploma, either via CII or CISI or LIBF and keen to enhance your technical knowledge with ongoing CPD work. Knowledge of Intelligent Office and Voyant cashflow modelling tools will be highly advantageous. If this role sounds of interest or any other roles I am working on please get in touch.
Jun 09, 2026
Full time
Paraplanner vacancy Boutique Wealth Management Firm Working with HNW & UHNW clients Leatherhead Offices (Surrey) Up to £45k basic salary plus benefits My client are a Chartered independent wealth planning firm with offices near Leatherhead who I have met and placed several members of staff with. I have met the Directors on multiple occasions and got to know their business very well. They offer whole of market financial advice to HNW retirees, accumulators, local families and SME owners based across Surrey, Sussex, Kent and London. In their current setup they manage the affairs of over 250 families/households with assets ranging from £600k to £8m invested. They give advice on pensions, investments, tax planning, IHT, cashflow modelling, retirement planning and protections. They have very longstanding relations stretching back 20 years. The business is very engaged in the local community and place exceptional customer satisfaction at the top of their priorities resulting in a very high rate of retention. The support team comprises of an experienced team of Administrators & Paraplanners and are actively encouraged to progress and develop as both professionals and individuals via ongoing CPD and industry exams. The business also has dedicated Operations professionals ensuring a smooth functioning of the business. The CEO is creating a brand-new role for Technical Specialist/Paraplanner who is pragmatic, organised and can "muck in" within the office environment. The role will sit within the client services team and you will be doing end to end report writing on a range of financial products be responsible for existing "client accounts" acting as a point of contact for providers and clients, conducting end to end report writing and assisting with the compilation of appropriate advice. You will be actively studying towards your level 4 diploma, either via CII or CISI or LIBF and keen to enhance your technical knowledge with ongoing CPD work. Knowledge of Intelligent Office and Voyant cashflow modelling tools will be highly advantageous. If this role sounds of interest or any other roles I am working on please get in touch.
This role has a starting salary of £81,796 per annum, based on a 36-hour working week. It is a fixed term contract to August 2027, with the possibility of the role becoming permanent subject to review and funding. We are excited to be hiring a second Head of Special Educational Needs and Disabilities (SEND) to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is based in Woking and is open to hybrid working . As a team we split our time between working from home and collaborating in the office for a minimum of two days per week. In addition, we aim for visits to schools and settings to take place on a regular basis as we continue to build upon our collaborative working with them. You must be able to visit schools and settings with very little notice should the need arise. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service , plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team At Surrey we are committed to ensuring that all children and young people with SEND receive an outstanding service, and we are well on our journey towards offering this. We encourage our SEND and Inclusion Services to work closely and collaboratively in affecting timely and purposeful casework that ensures the best possible outcomes for vulnerable children and young people. Relational and restorative working practices underpin all our practice with stakeholders, partners, clients and customers. About the Role This role will be the service lead for: complaint prevention strategy and improved responses to parents and carers, with a particular focus on the required operational work, in close collaboration with the service manager for customer complaints and resolutions Annual Review recovery Workforce strategy, recruitment and retention, working closely with the Service Manager for SEND Operations Strengthen communication, quality assurance and stakeholder confidence Transitions to adulthood operational service lead With the existing Head of SEND you will share oversight of: NEET recovery work Co-lead the SEND service through LGR Support design and implementation of new service models for East/West SEND operational decision making following MATD meetings Decision makers for Request to Issue input into SEND reform plans LGR planning at service manager level You will also operationally lead on the following aspects of the SEND Service work: West school relationships development work Management of the West Area SEND Managers oversight of improvements in Annual Review timeliness in the West Staff training webinar and bulletin development You will work with colleagues across the county council and directorate, as well as partner organisations and stakeholders such as councillors, headteachers and parent and voluntary organisations to plan, lead and review the delivery of these statutory duties. You will be responsible for ensuring that partner agencies are appraised of changes to demand for EHCPs and provision and the impact upon their organisations. This role requires effective prioritisation of competing pressures and management of inter-dependencies including oversight of and mitigations for any risks and issues arising. Attached to this role is a high-cost decision making function and shared oversite of an establishment of over 200 staff. This role will carry a high political profile and will require you to use your strong dispute resolution skills to manage situations sensitively. You will deputise for the Assistant Director for SEND when required to ensure continuity of service. Your Application In order to be considered for shortlisting, your application will clearly evidence the following experience, skills and align with our behaviours: Understanding of the Childrens and Families Act and how this applies to the work of the SEND teams in the delivery of the ECHNA process, Annual Reviews and Key Stage Transfer Evidence of leadership within SEND (or linked service) Understanding of the needs of Families, Young People and Schools Awareness of the local and national pressures impacting SEND Understanding of the value of relational working. Ability to regularly visit schools and settings, including with little notice The job advert closes at 23:59 on the 16th of June 2026 with interviews planned to follow. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 09, 2026
Full time
This role has a starting salary of £81,796 per annum, based on a 36-hour working week. It is a fixed term contract to August 2027, with the possibility of the role becoming permanent subject to review and funding. We are excited to be hiring a second Head of Special Educational Needs and Disabilities (SEND) to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is based in Woking and is open to hybrid working . As a team we split our time between working from home and collaborating in the office for a minimum of two days per week. In addition, we aim for visits to schools and settings to take place on a regular basis as we continue to build upon our collaborative working with them. You must be able to visit schools and settings with very little notice should the need arise. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service , plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team At Surrey we are committed to ensuring that all children and young people with SEND receive an outstanding service, and we are well on our journey towards offering this. We encourage our SEND and Inclusion Services to work closely and collaboratively in affecting timely and purposeful casework that ensures the best possible outcomes for vulnerable children and young people. Relational and restorative working practices underpin all our practice with stakeholders, partners, clients and customers. About the Role This role will be the service lead for: complaint prevention strategy and improved responses to parents and carers, with a particular focus on the required operational work, in close collaboration with the service manager for customer complaints and resolutions Annual Review recovery Workforce strategy, recruitment and retention, working closely with the Service Manager for SEND Operations Strengthen communication, quality assurance and stakeholder confidence Transitions to adulthood operational service lead With the existing Head of SEND you will share oversight of: NEET recovery work Co-lead the SEND service through LGR Support design and implementation of new service models for East/West SEND operational decision making following MATD meetings Decision makers for Request to Issue input into SEND reform plans LGR planning at service manager level You will also operationally lead on the following aspects of the SEND Service work: West school relationships development work Management of the West Area SEND Managers oversight of improvements in Annual Review timeliness in the West Staff training webinar and bulletin development You will work with colleagues across the county council and directorate, as well as partner organisations and stakeholders such as councillors, headteachers and parent and voluntary organisations to plan, lead and review the delivery of these statutory duties. You will be responsible for ensuring that partner agencies are appraised of changes to demand for EHCPs and provision and the impact upon their organisations. This role requires effective prioritisation of competing pressures and management of inter-dependencies including oversight of and mitigations for any risks and issues arising. Attached to this role is a high-cost decision making function and shared oversite of an establishment of over 200 staff. This role will carry a high political profile and will require you to use your strong dispute resolution skills to manage situations sensitively. You will deputise for the Assistant Director for SEND when required to ensure continuity of service. Your Application In order to be considered for shortlisting, your application will clearly evidence the following experience, skills and align with our behaviours: Understanding of the Childrens and Families Act and how this applies to the work of the SEND teams in the delivery of the ECHNA process, Annual Reviews and Key Stage Transfer Evidence of leadership within SEND (or linked service) Understanding of the needs of Families, Young People and Schools Awareness of the local and national pressures impacting SEND Understanding of the value of relational working. Ability to regularly visit schools and settings, including with little notice The job advert closes at 23:59 on the 16th of June 2026 with interviews planned to follow. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Senior Client Services Manager (IFA / Fixed Term Contract) £55,000-£65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company Benefits Rochester Are you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis. This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, Gillingham Reference number: BBBH25215 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Jun 09, 2026
Full time
Senior Client Services Manager (IFA / Fixed Term Contract) £55,000-£65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company Benefits Rochester Are you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis. This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, Gillingham Reference number: BBBH25215 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales and Marketing team is being reshaped to directly support BDO's growth ambitions. We're building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You'll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond activity. You'll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and add value in your role From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing and doing it well. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Sales and Marketing team are now recruiting for three Head of Go To Market roles (aligned to either Audit, Tax or Consulting, Risk & Outsourcing (CR&O). Role purpose The Head of GTM is accountable for shaping and delivering go-to-market direction for their deployed area by translating growth priorities into an insight-led GTM strategy and contracted plan that drives measurable commercial outcomes. The role operates as a senior business partner to leadership in the deployed area, including relevant C&M Directorates, and as a leader within the Sales & Marketing community-ensuring work is focused, integrated and prioritised in a demand > supply environment. The role contracts with business leadership on outcomes and measures (not activity lists), diagnoses where central programmes and assets should be leveraged, and identifies where targeted local activity is genuinely required. It mobilises and coordinates Sales, Marketing and Operations capabilities to provide the right skills at the right time, and runs resourcing, scheduling and sequencing conversations to ensure delivery is achievable and aligned. The role is a key advocate for buyer-led, issue-based, solution-oriented approaches (not service-led thinking). It uses deep understanding of the local market, competitor landscape and strategy to guide prioritisation, shape briefs and ensure outputs are relevant, differentiated and commercially effective. It also works closely with peer Heads of GTM across other areas to maintain consistent language, planning rhythms and collaboration moments-surfacing connections and synergies across the market matrix and enabling joined-up market activity. Key responsibilities Lead development of the deployed GTM strategy and annual plan in partnership with business leadership and Sales & Marketing capability leaders. Contract priorities based on growth strategy, local market context and buyer needs, including clear measures and success criteria. Shape briefs with the business that describe the outcome required, the buyer problem to solve and the target audience-avoiding activity-only briefs. Run demand intake and shaping conversations with deployed leadership to create a holistic view of needs and opportunities. Translate demand into a prioritised portfolio with clear sequencing, dependencies and resourcing assumptions. Make and communicate trade-offs in a demand>supply environment; escalate decisions and risks early where needed. Ensure prioritisation supports issue-led, solution-oriented selling and avoids fragmented service-led activity. Mobilise the right expertise from Sales, Marketing and Operations to meet contracted priorities. Lead resourcing, scheduling and timing conversations, ensuring delivery is achievable and balanced across competing priorities. Work with peer Heads of GTM to maintain consistent language, rhythms and shared planning moments that enable meaningful collaboration. Use insight to guide targeting, proposition focus, and prioritisation of campaigns/activation/pursuit support. Ensure learning from execution (wins/losses, campaign performance, stakeholder feedback) is captured and fed back into planning and proposition improvement. Build trusted relationships with deployed leadership, including relevant C&M Directorates, and maintain a clear engagement rhythm. Run governance moments (planning checkpoints, prioritisation decisions, progress and performance reviews) with clear inputs/outputs and action tracking. Share regular KPI and performance insight with deployed leadership and C&M Directorate stakeholders, focusing on what it means and what should change. You'll be someone with Significant experience in GTM leadership, commercial strategy, or senior business partnering in a complex, matrix environment. Strong ability to contract priorities and outcomes with senior stakeholders and influence without formal authority. Proven experience shaping demand, making trade-offs, and operating effectively in demand>supply conditions. Strong commercial and market judgement, including understanding of buyer needs and competitor dynamics. Experience coordinating cross-functional delivery across Sales, Marketing and Operations disciplines. Confidence with using performance insight and data to shape decisions and drive interventions. People leadership experience beneficial (dependent on scope). At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 08, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales and Marketing team is being reshaped to directly support BDO's growth ambitions. We're building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You'll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond activity. You'll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and add value in your role From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing and doing it well. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Sales and Marketing team are now recruiting for three Head of Go To Market roles (aligned to either Audit, Tax or Consulting, Risk & Outsourcing (CR&O). Role purpose The Head of GTM is accountable for shaping and delivering go-to-market direction for their deployed area by translating growth priorities into an insight-led GTM strategy and contracted plan that drives measurable commercial outcomes. The role operates as a senior business partner to leadership in the deployed area, including relevant C&M Directorates, and as a leader within the Sales & Marketing community-ensuring work is focused, integrated and prioritised in a demand > supply environment. The role contracts with business leadership on outcomes and measures (not activity lists), diagnoses where central programmes and assets should be leveraged, and identifies where targeted local activity is genuinely required. It mobilises and coordinates Sales, Marketing and Operations capabilities to provide the right skills at the right time, and runs resourcing, scheduling and sequencing conversations to ensure delivery is achievable and aligned. The role is a key advocate for buyer-led, issue-based, solution-oriented approaches (not service-led thinking). It uses deep understanding of the local market, competitor landscape and strategy to guide prioritisation, shape briefs and ensure outputs are relevant, differentiated and commercially effective. It also works closely with peer Heads of GTM across other areas to maintain consistent language, planning rhythms and collaboration moments-surfacing connections and synergies across the market matrix and enabling joined-up market activity. Key responsibilities Lead development of the deployed GTM strategy and annual plan in partnership with business leadership and Sales & Marketing capability leaders. Contract priorities based on growth strategy, local market context and buyer needs, including clear measures and success criteria. Shape briefs with the business that describe the outcome required, the buyer problem to solve and the target audience-avoiding activity-only briefs. Run demand intake and shaping conversations with deployed leadership to create a holistic view of needs and opportunities. Translate demand into a prioritised portfolio with clear sequencing, dependencies and resourcing assumptions. Make and communicate trade-offs in a demand>supply environment; escalate decisions and risks early where needed. Ensure prioritisation supports issue-led, solution-oriented selling and avoids fragmented service-led activity. Mobilise the right expertise from Sales, Marketing and Operations to meet contracted priorities. Lead resourcing, scheduling and timing conversations, ensuring delivery is achievable and balanced across competing priorities. Work with peer Heads of GTM to maintain consistent language, rhythms and shared planning moments that enable meaningful collaboration. Use insight to guide targeting, proposition focus, and prioritisation of campaigns/activation/pursuit support. Ensure learning from execution (wins/losses, campaign performance, stakeholder feedback) is captured and fed back into planning and proposition improvement. Build trusted relationships with deployed leadership, including relevant C&M Directorates, and maintain a clear engagement rhythm. Run governance moments (planning checkpoints, prioritisation decisions, progress and performance reviews) with clear inputs/outputs and action tracking. Share regular KPI and performance insight with deployed leadership and C&M Directorate stakeholders, focusing on what it means and what should change. You'll be someone with Significant experience in GTM leadership, commercial strategy, or senior business partnering in a complex, matrix environment. Strong ability to contract priorities and outcomes with senior stakeholders and influence without formal authority. Proven experience shaping demand, making trade-offs, and operating effectively in demand>supply conditions. Strong commercial and market judgement, including understanding of buyer needs and competitor dynamics. Experience coordinating cross-functional delivery across Sales, Marketing and Operations disciplines. Confidence with using performance insight and data to shape decisions and drive interventions. People leadership experience beneficial (dependent on scope). At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retail? We're looking for a Shared Services Manager to support the management of our core business functions. Oversight includes Recruitment, Learning and Development, Knowledge Management (encompassing procedures and communications), Workforce Management and Quality Assurance. This role ensures operational excellence, drives continuous improvement, and fosters a collaborative environment to support the organisation's strategic objectives. What you'll do: Report to the Head of Delivery and support the day-to-day delivery of action plans and business activities by maintaining high standards and helping to achieve service level agreements. Be responsible for leading our Recruitment, Learning and Development, Knowledge Management (encompassing procedures and communications), Workforce Management and Quality Assurance teams. Support and assist the Shared Services Team Leaders, helping to promote teamwork across different locations. Maintain a strong focus on customer satisfaction and provide professional, friendly support to customers, while meeting standard business objectives. Assist in carrying out the Shared Services strategy in line with organisational goals, supporting your team and wider department as needed. Help to improve processes, policies and systems across shared services functions to make them more efficient and effective. Contribute to the organisation and delivery of training sessions and learning opportunities to help colleagues develop new skills. Ensure compliance with regulatory and company policies in your daily activities. Manage work assignments from different channels and help to allocate resources where required. Follow established quality assurance standards and processes, ensuring tasks are completed to a high standard. Work with colleagues and stakeholders across the business, building positive relationships and collaborating effectively. Assist with preparing straightforward performance reports and providing updates to management, using data and feedback to guide your work. Work alongside the Business Risk team to understand key controls and follow escalation procedures as necessary. Look out for opportunities to simplify tasks, improve customer experiences, and help your team work more efficiently. Support the achievement of service level agreements by maintaining high standards in your work and encouraging your team to do the same. Contribute to a diverse and inclusive working environment, supporting the growth and development of colleagues. REQUIREMENTS Experience in supporting operational teams, with at least 1 year in a team leader or supervisory role preferred. Ability to create a positive team environment that encourages the retention and development of customer service agents. Experience in coaching or mentoring colleagues to achieve key performance indicators using recognised coaching methods. Self-motivated team player with the ability to work well both independently and as part of a team in a busy environment. Demonstrate a positive attitude and lead by example in your approach to work. Good communication and interpersonal skills. Basic analytical and problem-solving skills. Strong commitment to customer service. Ability to provide guidance and support to team members. Ability to meet set targets and deadlines. Collaborative, with a strong sense of integrity and professionalism. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Jun 05, 2026
Full time
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retail? We're looking for a Shared Services Manager to support the management of our core business functions. Oversight includes Recruitment, Learning and Development, Knowledge Management (encompassing procedures and communications), Workforce Management and Quality Assurance. This role ensures operational excellence, drives continuous improvement, and fosters a collaborative environment to support the organisation's strategic objectives. What you'll do: Report to the Head of Delivery and support the day-to-day delivery of action plans and business activities by maintaining high standards and helping to achieve service level agreements. Be responsible for leading our Recruitment, Learning and Development, Knowledge Management (encompassing procedures and communications), Workforce Management and Quality Assurance teams. Support and assist the Shared Services Team Leaders, helping to promote teamwork across different locations. Maintain a strong focus on customer satisfaction and provide professional, friendly support to customers, while meeting standard business objectives. Assist in carrying out the Shared Services strategy in line with organisational goals, supporting your team and wider department as needed. Help to improve processes, policies and systems across shared services functions to make them more efficient and effective. Contribute to the organisation and delivery of training sessions and learning opportunities to help colleagues develop new skills. Ensure compliance with regulatory and company policies in your daily activities. Manage work assignments from different channels and help to allocate resources where required. Follow established quality assurance standards and processes, ensuring tasks are completed to a high standard. Work with colleagues and stakeholders across the business, building positive relationships and collaborating effectively. Assist with preparing straightforward performance reports and providing updates to management, using data and feedback to guide your work. Work alongside the Business Risk team to understand key controls and follow escalation procedures as necessary. Look out for opportunities to simplify tasks, improve customer experiences, and help your team work more efficiently. Support the achievement of service level agreements by maintaining high standards in your work and encouraging your team to do the same. Contribute to a diverse and inclusive working environment, supporting the growth and development of colleagues. REQUIREMENTS Experience in supporting operational teams, with at least 1 year in a team leader or supervisory role preferred. Ability to create a positive team environment that encourages the retention and development of customer service agents. Experience in coaching or mentoring colleagues to achieve key performance indicators using recognised coaching methods. Self-motivated team player with the ability to work well both independently and as part of a team in a busy environment. Demonstrate a positive attitude and lead by example in your approach to work. Good communication and interpersonal skills. Basic analytical and problem-solving skills. Strong commitment to customer service. Ability to provide guidance and support to team members. Ability to meet set targets and deadlines. Collaborative, with a strong sense of integrity and professionalism. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
GBM - Public Dept-London-Vice President-Client Relationship Management location_on London, Greater London, England, United Kingdom Our Role Global Banking & Markets provides comprehensive client services to sophisticated hedge funds, institutional clients, and broker-dealers. As a Vice President, you will be a critical strategic partner, responsible for managing and cultivating relationships with a designated portfolio of complex clients. This role demands deep product expertise, proactive problem solving, and the ability to drive strategic client engagement while ensuring operational excellence, risk mitigation, and contributing to the firm's overall Client Services strategy. You will work closely with various internal teams to deliver tailored solutions and enhance the overall client experience. Key Responsibilities Strategic Client Relationship Management: Serve as the primary point of contact for a designated portfolio of Key institutional clients (eg hedge funds, asset managers, family offices, and sovereign wealth funds), fostering long term partnerships. Proactively engage clients to understand their evolving business needs, operational requirements, and strategic roadmaps, identifying opportunities for service enhancement, deepening relationships to maintain and grow their activities with GS Lead client meetings, business reviews, and strategic discussions, presenting solutions, market insights, and firm capabilities. Collaborate with Sales, Trading, and Relationship Managers to onboard new clients seamlessly and expand existing mandates. Operational Excellence & Complex Problem Solving: Oversee and drive the resolution of highly complex operational, technical, and service related issues across the full suite of products including Prime Services (e.g. financing, securities lending, derivatives clearing, synthetic prime, reporting, margin oversight) and Franchise products and functions (eg. Equity and Fixed Income Execution, OTC Derivatives - Equity Derivatives, Credit and Rates products, and FX). Act as a strategic liaison between clients and internal teams (Operations, Technology, Risk, Legal, Compliance) to ensure seamless service delivery, efficient issue resolution, and proactive communication. Drive cross functional initiatives to streamline workflows, enhance the client experience, increase straight through processing (STP), and improve operational efficiency and scalability. Ensure a smooth and efficient start up process for new accounts, coordinating across all relevant internal teams. Product & Market Expertise: Possess a deep and comprehensive understanding of Prime Services and Execution products, global financial markets, market structure, and the regulatory landscape (e.g., Dodd Frank, EMIR, MiFID II, Basel III). Provide expert guidance and thought leadership to clients on product capabilities, market trends, regulatory changes impacting their business, and the adoption of new reporting and technology applications. Stay abreast of industry developments, competitive offerings, and emerging technologies to proactively advise clients and internal stakeholders. Identify, assess, and mitigate operational, credit, and reputational risks associated with client activities and service delivery, escalating potential risks to relevant stakeholders at an early stage. Ensure strict adherence to internal policies, procedures, and all relevant regulatory requirements, including performing checks around short sales violations, cancel/corrections of trades, and aged settlements. Contribute to the development and implementation of robust risk controls and best practices within the client services function. Leadership & Strategic Contribution: Contribute to team strategy, process improvements, and knowledge sharing initiatives, including participating in working group calls with global audiences. Lead or actively participate in strategic projects aimed at enhancing the Prime Services offering, client experience, and internal efficiencies. Conduct periodic relationship reviews and monitor/manage billing for accuracy. Basic Requirements Experience: Min. 3 years 5 years of progressive experience in Client Services, Operations, or a related front office role within a leading investment bank or financial institution. Proven track record of successfully managing and growing complex institutional client relationships. Demonstrated experience with a broad range of financial products and services, including Prime Broker Custody, Futures & Cleared Derivatives, Equity Synthetics/CFDs, Cash Equity and Fixed Income Securities, FX, and OTC Derivatives (Credit Derivatives, Interest Rate products, and Equity Derivatives). Technical Skills: Exceptional understanding of global financial markets, instruments, and regulatory frameworks. Preferred proficiency in industry standard platforms and internal systems relevant to prime brokerage operations and client reporting. Strong analytical and quantitative skills, with the ability to interpret complex data (e.g. client balance trends, market share) and perform root cause analysis to provide actionable insights. Soft Skills: Excellent in communication(written and verbal), presentation, and interpersonal skills, with the ability to engage effectively with senior client stakeholders (CFOs, COOs, Head of Ops) and internal partners across all levels. Strong problem solving abilities, with a proactive, analytical, and solution oriented approach to complex challenges. Ability to work independently, manage multiple priorities under pressure, and thrive in a fast paced, dynamic environment with minimal supervision. Demonstrated leadership potential, with the ability to influence, collaborate, and drive results across cross functional and global teams. High degree of accountability, action orientation, and focus on outcomes. Qualifications Bachelor's degree in Finance, Economics, Business, or a related quantitative field preferred
Jun 04, 2026
Full time
GBM - Public Dept-London-Vice President-Client Relationship Management location_on London, Greater London, England, United Kingdom Our Role Global Banking & Markets provides comprehensive client services to sophisticated hedge funds, institutional clients, and broker-dealers. As a Vice President, you will be a critical strategic partner, responsible for managing and cultivating relationships with a designated portfolio of complex clients. This role demands deep product expertise, proactive problem solving, and the ability to drive strategic client engagement while ensuring operational excellence, risk mitigation, and contributing to the firm's overall Client Services strategy. You will work closely with various internal teams to deliver tailored solutions and enhance the overall client experience. Key Responsibilities Strategic Client Relationship Management: Serve as the primary point of contact for a designated portfolio of Key institutional clients (eg hedge funds, asset managers, family offices, and sovereign wealth funds), fostering long term partnerships. Proactively engage clients to understand their evolving business needs, operational requirements, and strategic roadmaps, identifying opportunities for service enhancement, deepening relationships to maintain and grow their activities with GS Lead client meetings, business reviews, and strategic discussions, presenting solutions, market insights, and firm capabilities. Collaborate with Sales, Trading, and Relationship Managers to onboard new clients seamlessly and expand existing mandates. Operational Excellence & Complex Problem Solving: Oversee and drive the resolution of highly complex operational, technical, and service related issues across the full suite of products including Prime Services (e.g. financing, securities lending, derivatives clearing, synthetic prime, reporting, margin oversight) and Franchise products and functions (eg. Equity and Fixed Income Execution, OTC Derivatives - Equity Derivatives, Credit and Rates products, and FX). Act as a strategic liaison between clients and internal teams (Operations, Technology, Risk, Legal, Compliance) to ensure seamless service delivery, efficient issue resolution, and proactive communication. Drive cross functional initiatives to streamline workflows, enhance the client experience, increase straight through processing (STP), and improve operational efficiency and scalability. Ensure a smooth and efficient start up process for new accounts, coordinating across all relevant internal teams. Product & Market Expertise: Possess a deep and comprehensive understanding of Prime Services and Execution products, global financial markets, market structure, and the regulatory landscape (e.g., Dodd Frank, EMIR, MiFID II, Basel III). Provide expert guidance and thought leadership to clients on product capabilities, market trends, regulatory changes impacting their business, and the adoption of new reporting and technology applications. Stay abreast of industry developments, competitive offerings, and emerging technologies to proactively advise clients and internal stakeholders. Identify, assess, and mitigate operational, credit, and reputational risks associated with client activities and service delivery, escalating potential risks to relevant stakeholders at an early stage. Ensure strict adherence to internal policies, procedures, and all relevant regulatory requirements, including performing checks around short sales violations, cancel/corrections of trades, and aged settlements. Contribute to the development and implementation of robust risk controls and best practices within the client services function. Leadership & Strategic Contribution: Contribute to team strategy, process improvements, and knowledge sharing initiatives, including participating in working group calls with global audiences. Lead or actively participate in strategic projects aimed at enhancing the Prime Services offering, client experience, and internal efficiencies. Conduct periodic relationship reviews and monitor/manage billing for accuracy. Basic Requirements Experience: Min. 3 years 5 years of progressive experience in Client Services, Operations, or a related front office role within a leading investment bank or financial institution. Proven track record of successfully managing and growing complex institutional client relationships. Demonstrated experience with a broad range of financial products and services, including Prime Broker Custody, Futures & Cleared Derivatives, Equity Synthetics/CFDs, Cash Equity and Fixed Income Securities, FX, and OTC Derivatives (Credit Derivatives, Interest Rate products, and Equity Derivatives). Technical Skills: Exceptional understanding of global financial markets, instruments, and regulatory frameworks. Preferred proficiency in industry standard platforms and internal systems relevant to prime brokerage operations and client reporting. Strong analytical and quantitative skills, with the ability to interpret complex data (e.g. client balance trends, market share) and perform root cause analysis to provide actionable insights. Soft Skills: Excellent in communication(written and verbal), presentation, and interpersonal skills, with the ability to engage effectively with senior client stakeholders (CFOs, COOs, Head of Ops) and internal partners across all levels. Strong problem solving abilities, with a proactive, analytical, and solution oriented approach to complex challenges. Ability to work independently, manage multiple priorities under pressure, and thrive in a fast paced, dynamic environment with minimal supervision. Demonstrated leadership potential, with the ability to influence, collaborate, and drive results across cross functional and global teams. High degree of accountability, action orientation, and focus on outcomes. Qualifications Bachelor's degree in Finance, Economics, Business, or a related quantitative field preferred
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
INTERNAL AUDIT In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. WHAT WE LOOK FOR Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. YOUR IMPACT As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. RESPONSIBILITIES Have extensive audit experience relating to EU consumer compliance and the provision of an on-line digital savings/deposit proposition, including new business initiatives Assist in every step of an audit, including scoping, planning, fieldwork and reporting Execute audit testing and supervise junior team members to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution Assist in the audit team's continuous monitoring effort to cover market and regulatory events, business and technology updates and audit/reviews completed Participate in department-wide initiatives aimed at continually improving IA's processes and supporting infrastructure SKILLS AND RELEVANT EXPERIENCE In-depth technical knowledge of EU consumer and depositor protection regulation, Irish consumer protection regulation, and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing) 8+ years of experience in internal audit, external audit or a related control function, preferably relating to an on-line digital savings/deposit proposition An undergraduate degree in finance, accounting, or quantitative discipline Relevant certification or industry accreditation (e.g., ICAEW, ICAS, CFA) is a plus Experience with Data Analytics and Artificial Intelligence is a plus Experience in managing integrated business and technology audit engagements and/or projects Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Solid analytical skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. DISABILITY STATEMENT We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: EEO STATEMENT Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Jun 04, 2026
Full time
INTERNAL AUDIT In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. WHAT WE LOOK FOR Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. YOUR IMPACT As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. RESPONSIBILITIES Have extensive audit experience relating to EU consumer compliance and the provision of an on-line digital savings/deposit proposition, including new business initiatives Assist in every step of an audit, including scoping, planning, fieldwork and reporting Execute audit testing and supervise junior team members to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution Assist in the audit team's continuous monitoring effort to cover market and regulatory events, business and technology updates and audit/reviews completed Participate in department-wide initiatives aimed at continually improving IA's processes and supporting infrastructure SKILLS AND RELEVANT EXPERIENCE In-depth technical knowledge of EU consumer and depositor protection regulation, Irish consumer protection regulation, and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing) 8+ years of experience in internal audit, external audit or a related control function, preferably relating to an on-line digital savings/deposit proposition An undergraduate degree in finance, accounting, or quantitative discipline Relevant certification or industry accreditation (e.g., ICAEW, ICAS, CFA) is a plus Experience with Data Analytics and Artificial Intelligence is a plus Experience in managing integrated business and technology audit engagements and/or projects Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Solid analytical skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. DISABILITY STATEMENT We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: EEO STATEMENT Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
International Tax Lawyer Remote - London Time Zone Shifted Support Full Time Independent Contractor About the Company We help high-net-worth individuals, families, and businesses reduce tax exposure, navigate complex cross-border regulations, and optimize their global asset structures. Our boutique advisory firm combines deep legal expertise with strategic foresight, providing solutions that transcend national borders - a true embodiment of our company's ethos. We believe in proactive planning, tailored structures, and exceptional service, enabling our clients to thrive in an increasingly complex global environment. Position Overview We are seeking a seasoned International Tax Lawyer to advise on high-level, cross-border tax planning, structuring, compliance, and controversy matters. You will work with a multidisciplinary team of investment, legal, and operational experts to deliver sophisticated tax strategies for global clients - including families, entrepreneurs, and businesses - with assets and activities across multiple jurisdictions. This is a remote role with London time zone shifted support to ensure optimal collaboration with clients and colleagues across Europe, the Americas, and beyond. Key Responsibilities Advisory & Structuring Advise on international tax matters related to: Cross-border entity structuring (e.g., holding companies, trusts, foundations) Withholding tax, transfer pricing, and treaty application Tax-efficient repatriation strategies: dividends, royalties, interest, capital gains Tax residency, citizenship planning, and exit taxation Design and implement compliant, tax-efficient structures for global clients Compliance & Risk Management Oversee global tax compliance across jurisdictions: FBAR, FATCA, CRS, Form 5471/8865, CbC reporting, etc. Coordinate cross-border filings and ensure timely compliance Monitor and advise on changes in international tax laws and regulatory frameworks Tax Controversy & Defense Represent clients in cross-border tax disputes, audits, and assessments Liaise with tax authorities and local counsel to manage tax controversies Negotiate favorable outcomes and mitigate penalties Legal Advisory & Drafting Conduct legal due diligence for international transactions (M&A, capital movements, IP, financing) Draft and review intercompany agreements, royalty/service contracts, loan agreements, etc. Advise on international estate, gift, and wealth transfer planning Team & Network Development Mentor junior lawyers and associates Build and maintain a global network of trusted legal and tax advisors Collaborate with internal teams to align tax strategy with investment and estate planning JD / LLM in Tax or equivalent legal qualification Admitted to practice in at least one major jurisdiction (e.g., U.S., UK, or EU member state) 5-8+ years' experience in international tax law (law firm, Big Four, or boutique advisory) Expertise in: U.S. international tax (Subpart F, GILTI, PFICs, IRC 385/367/956) OECD BEPS framework and EU Anti-Tax Avoidance Directives Treaty interpretation and CFC regimes Track record in: Cross-border structuring and M&A Tax controversy and defense Intercompany pricing and contracts Strong drafting and client communication skills Fluent in English (required); Spanish, Portuguese, Mandarin, or French strongly preferred Willingness to travel internationally as needed Key Competencies & Attributes Strategic: Sees tax in the context of broader legal, financial, and business goals Proactive: Stays ahead of regulatory changes and client needs Client-Focused: Prioritizes bespoke, high-impact solutions Collaborative: Works well across cultures and disciplines Ethical & Compliance-Oriented: Balances innovation with risk management Analytical & Creative: Brings a problem solving mindset to complex tax issues Reporting & Team Structure Reports to: Head of Legal / Chief Legal Officer Collaborates with: Strategy, Investment, Private Client, and Operations teams Potential to lead a small team of associates or specialists as the firm grows Performance Metrics Successful implementation of tax optimized, compliant structures High client satisfaction, retention, and referrals Minimization of audit risks and favorable controversy outcomes Expansion of the global legal/tax advisor network Contributions to thought leadership and global brand visibility Why Join the Company? Work with sophisticated global clients on high-impact, cross-border issues Collaborate with a world class, entrepreneurial team Fully remote with international exposure Opportunity to grow into a leadership role Shape the future of global tax planning from anywhere Apply today to help sophisticated clients go further - without borders.
Jun 04, 2026
Full time
International Tax Lawyer Remote - London Time Zone Shifted Support Full Time Independent Contractor About the Company We help high-net-worth individuals, families, and businesses reduce tax exposure, navigate complex cross-border regulations, and optimize their global asset structures. Our boutique advisory firm combines deep legal expertise with strategic foresight, providing solutions that transcend national borders - a true embodiment of our company's ethos. We believe in proactive planning, tailored structures, and exceptional service, enabling our clients to thrive in an increasingly complex global environment. Position Overview We are seeking a seasoned International Tax Lawyer to advise on high-level, cross-border tax planning, structuring, compliance, and controversy matters. You will work with a multidisciplinary team of investment, legal, and operational experts to deliver sophisticated tax strategies for global clients - including families, entrepreneurs, and businesses - with assets and activities across multiple jurisdictions. This is a remote role with London time zone shifted support to ensure optimal collaboration with clients and colleagues across Europe, the Americas, and beyond. Key Responsibilities Advisory & Structuring Advise on international tax matters related to: Cross-border entity structuring (e.g., holding companies, trusts, foundations) Withholding tax, transfer pricing, and treaty application Tax-efficient repatriation strategies: dividends, royalties, interest, capital gains Tax residency, citizenship planning, and exit taxation Design and implement compliant, tax-efficient structures for global clients Compliance & Risk Management Oversee global tax compliance across jurisdictions: FBAR, FATCA, CRS, Form 5471/8865, CbC reporting, etc. Coordinate cross-border filings and ensure timely compliance Monitor and advise on changes in international tax laws and regulatory frameworks Tax Controversy & Defense Represent clients in cross-border tax disputes, audits, and assessments Liaise with tax authorities and local counsel to manage tax controversies Negotiate favorable outcomes and mitigate penalties Legal Advisory & Drafting Conduct legal due diligence for international transactions (M&A, capital movements, IP, financing) Draft and review intercompany agreements, royalty/service contracts, loan agreements, etc. Advise on international estate, gift, and wealth transfer planning Team & Network Development Mentor junior lawyers and associates Build and maintain a global network of trusted legal and tax advisors Collaborate with internal teams to align tax strategy with investment and estate planning JD / LLM in Tax or equivalent legal qualification Admitted to practice in at least one major jurisdiction (e.g., U.S., UK, or EU member state) 5-8+ years' experience in international tax law (law firm, Big Four, or boutique advisory) Expertise in: U.S. international tax (Subpart F, GILTI, PFICs, IRC 385/367/956) OECD BEPS framework and EU Anti-Tax Avoidance Directives Treaty interpretation and CFC regimes Track record in: Cross-border structuring and M&A Tax controversy and defense Intercompany pricing and contracts Strong drafting and client communication skills Fluent in English (required); Spanish, Portuguese, Mandarin, or French strongly preferred Willingness to travel internationally as needed Key Competencies & Attributes Strategic: Sees tax in the context of broader legal, financial, and business goals Proactive: Stays ahead of regulatory changes and client needs Client-Focused: Prioritizes bespoke, high-impact solutions Collaborative: Works well across cultures and disciplines Ethical & Compliance-Oriented: Balances innovation with risk management Analytical & Creative: Brings a problem solving mindset to complex tax issues Reporting & Team Structure Reports to: Head of Legal / Chief Legal Officer Collaborates with: Strategy, Investment, Private Client, and Operations teams Potential to lead a small team of associates or specialists as the firm grows Performance Metrics Successful implementation of tax optimized, compliant structures High client satisfaction, retention, and referrals Minimization of audit risks and favorable controversy outcomes Expansion of the global legal/tax advisor network Contributions to thought leadership and global brand visibility Why Join the Company? Work with sophisticated global clients on high-impact, cross-border issues Collaborate with a world class, entrepreneurial team Fully remote with international exposure Opportunity to grow into a leadership role Shape the future of global tax planning from anywhere Apply today to help sophisticated clients go further - without borders.
Job Title: Head of Operations - Catering Reports to: General Manager Location: QEII Centre, Westminster Sector: Conference, Events & Catering Overview QEII Taste operated by Levy is the in house catering partner at the QEII Centre, delivering exceptional food, drink, and hospitality experiences within one of London's premier conference and events venues. We are passionate about creating memorable guest experiences through innovative catering, high quality ingredients, and outstanding service. Sustainability, wellbeing, and operational excellence are at the core of everything we do, ensuring we consistently deliver best in class catering across conferences, exhibitions, and banqueting events. Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. Role Purpose The Head of Operations holds a pivotal leadership role, responsible for the strategic delivery and day to day execution of all catering operations at the QEII Centre. This role ensures that all catering services - from large scale conferences to bespoke VIP events are executed to the highest standards. The position combines strategic oversight, financial accountability, and operational excellence, with a focus on delivering outstanding food experiences, driving revenue growth, and leading high performing teams. Key Responsibilities Strategic Planning and Leadership Work closely with the General Manager to deliver the catering operations strategy in line with venue vision, brand standards, and client expectations Drive innovation and continuous improvement across all catering services Communicate strategic objectives clearly to operational teams and ensure effective execution. Catering Operations Delivery Manage the end to end delivery of all catering operations across all event styles, including but not limited to conferences, exhibitions, and banqueting, enforcing a high standard of service throughout Ensure seamless coordination between kitchen, back of house, and front of house teams Maintain consistently high standards of food quality, presentation, and service Monitor performance across all event formats and onsite catering operations Client & Stakeholder Management Build strong relationships with clients, event organisers, and venue stakeholders Collaborate with sales and events teams to translate client briefs into exceptional catering delivery Proactively manage client expectations and resolve issues to ensure satisfaction and repeat business Represent QEII Taste in client meetings and high profile engagements Financial Management & Commercial Performance Hold financial accountability for the catering operation Manage budgets, forecasts, and financial performance reporting Identify and maximise revenue opportunities through upselling and innovative catering offers in partnership with the sales team Maintain strict control of labour and operational expenses Use data and insights to drive performance improvements and profitability Operational Excellence & Efficiency Continuously evaluate and improve operational processes to enhance efficiency and service delivery Ensure compliance with all food safety, health & safety, and hygiene regulations Implement best practices in stock control, waste management, and sustainability Leverage technology and systems to optimise planning and execution Team Leadership & Development Lead, inspire, and develop a diverse catering team across front of house and back of house operations Build a high performance culture focused on service excellence and accountability Support the team with training and development programmes Conduct performance reviews, succession planning, and talent development Foster strong communication, openness and collaboration across all teams Quality Assurance & Guest Experience Ensure exceptional guest experiences across all events Monitor client and guest feedback and implement improvements Maintain high standards of cleanliness, presentation, and service consistency Conduct regular operational reviews, i and service audits Health, Safety & Compliance Ensure full compliance with all health & safety and food safety legislation Promote a strong safety culture across all catering operations Maintain audit ready standards and ensure team compliance with procedures Take personal responsibility for the safety of staff and guests Person Specification Essential Proven experience in a senior catering or hospitality operations role with financial accountability Experience within a large scale events venue or conference centre Strong background in high volume conference, events, or venue catering Demonstrable experience leading large, multi functional teams Strong understanding of premium and VIP catering environments Excellent commercial acumen with a track record of driving revenue and controlling costs Strong leadership and people development skills Experience delivering operational improvements and change programmes Excellent stakeholder and client management skills Strong knowledge of food safety, health & safety, and compliance requirements High level of IT literacy and data driven decision making Desirable Hospitality or management qualification (e.g. NVQ Level 3 or equivalent) Experience working within a contract catering or venue partnership model
Jun 03, 2026
Full time
Job Title: Head of Operations - Catering Reports to: General Manager Location: QEII Centre, Westminster Sector: Conference, Events & Catering Overview QEII Taste operated by Levy is the in house catering partner at the QEII Centre, delivering exceptional food, drink, and hospitality experiences within one of London's premier conference and events venues. We are passionate about creating memorable guest experiences through innovative catering, high quality ingredients, and outstanding service. Sustainability, wellbeing, and operational excellence are at the core of everything we do, ensuring we consistently deliver best in class catering across conferences, exhibitions, and banqueting events. Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. Role Purpose The Head of Operations holds a pivotal leadership role, responsible for the strategic delivery and day to day execution of all catering operations at the QEII Centre. This role ensures that all catering services - from large scale conferences to bespoke VIP events are executed to the highest standards. The position combines strategic oversight, financial accountability, and operational excellence, with a focus on delivering outstanding food experiences, driving revenue growth, and leading high performing teams. Key Responsibilities Strategic Planning and Leadership Work closely with the General Manager to deliver the catering operations strategy in line with venue vision, brand standards, and client expectations Drive innovation and continuous improvement across all catering services Communicate strategic objectives clearly to operational teams and ensure effective execution. Catering Operations Delivery Manage the end to end delivery of all catering operations across all event styles, including but not limited to conferences, exhibitions, and banqueting, enforcing a high standard of service throughout Ensure seamless coordination between kitchen, back of house, and front of house teams Maintain consistently high standards of food quality, presentation, and service Monitor performance across all event formats and onsite catering operations Client & Stakeholder Management Build strong relationships with clients, event organisers, and venue stakeholders Collaborate with sales and events teams to translate client briefs into exceptional catering delivery Proactively manage client expectations and resolve issues to ensure satisfaction and repeat business Represent QEII Taste in client meetings and high profile engagements Financial Management & Commercial Performance Hold financial accountability for the catering operation Manage budgets, forecasts, and financial performance reporting Identify and maximise revenue opportunities through upselling and innovative catering offers in partnership with the sales team Maintain strict control of labour and operational expenses Use data and insights to drive performance improvements and profitability Operational Excellence & Efficiency Continuously evaluate and improve operational processes to enhance efficiency and service delivery Ensure compliance with all food safety, health & safety, and hygiene regulations Implement best practices in stock control, waste management, and sustainability Leverage technology and systems to optimise planning and execution Team Leadership & Development Lead, inspire, and develop a diverse catering team across front of house and back of house operations Build a high performance culture focused on service excellence and accountability Support the team with training and development programmes Conduct performance reviews, succession planning, and talent development Foster strong communication, openness and collaboration across all teams Quality Assurance & Guest Experience Ensure exceptional guest experiences across all events Monitor client and guest feedback and implement improvements Maintain high standards of cleanliness, presentation, and service consistency Conduct regular operational reviews, i and service audits Health, Safety & Compliance Ensure full compliance with all health & safety and food safety legislation Promote a strong safety culture across all catering operations Maintain audit ready standards and ensure team compliance with procedures Take personal responsibility for the safety of staff and guests Person Specification Essential Proven experience in a senior catering or hospitality operations role with financial accountability Experience within a large scale events venue or conference centre Strong background in high volume conference, events, or venue catering Demonstrable experience leading large, multi functional teams Strong understanding of premium and VIP catering environments Excellent commercial acumen with a track record of driving revenue and controlling costs Strong leadership and people development skills Experience delivering operational improvements and change programmes Excellent stakeholder and client management skills Strong knowledge of food safety, health & safety, and compliance requirements High level of IT literacy and data driven decision making Desirable Hospitality or management qualification (e.g. NVQ Level 3 or equivalent) Experience working within a contract catering or venue partnership model
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jun 02, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Division Overview Morgan Stanley's Institutional Securities Group (ISG) is a remarkably broad and diversified business. We provide institutions with almost every kind of financial product and service across the world's major markets. Whether you're interested in planning complex deals; trading on the moment-to-moment movements of the capital markets; analysing the financial needs of a company or a wealthy family, Morgan Stanley is the place to be. The role requires a keen interest in the strategy and operations of the equities business and encompasses a large range of responsibilities. Responsibilities Support the Head of IED for Continental Europe Drive the preparation of Board and Firm Management reviews Support MSESE Strategy & Business Planning Drive local resource planning Support the interaction with local regulators Support MSESE Resource Management and Expense Monitoring Support MSESE People Strategy and Talent Development Initiatives Support ad-hoc projects and initiatives across MSESE Detailed Responsibilities Strategy & Business Planning Support MSESE Strategy & Business Planning integrated into the broader EMEA and global strategy; facilitate the annual business planning & budgeting process for MSESE; support the bi-annual country plans & reviews; develop the annual capital planning process (ICAAP) for MSESE, including the assessment of stress scenarios, development of supporting documentation and management presentation materials; support strategic deep-dives, financial reviews, scenario analysis and competitor analysis across the businesses, as required, in coordination with the COO team; support intra-division and cross-divisional collaboration; assist with the design and preparation of management offsites. People Support headcount planning process, including new requests, progression of new hires and coordination with central COO team; assist with talent onboarding, including supporting new hires and their integration into IED, with close coordination with Human Resources; support talent development initiatives, including planning, development, and participation in IED-wide activities; assist in the management of local temps and consultants, from planning to onboarding and approvals as needed; promote a culture and standards in accordance with MS Group core values, amongst MSESE ISG staff. Resources Support the IED MSESE expense programme through monitoring of the expenses, analysis of large expense items and participation in multiple firm-wide initiatives for expense efficiency, including monitoring market data usage and subscriptions; support the IED MSESE business through the monitoring and review of variable expense items; support the understanding of the MSESE required resources, including Capital, Balance Sheet and RWAs. Ad hoc Projects & Initiatives Work closely with management in the analysis and development of new initiatives across the region; point of contact for specific products, client verticals and countries, working closely with the teams on various projects and initiatives; project manage key initiatives for MSESE IED, as required. Skills Strong analytical / problem solving skills Excellent communication skills, verbal, and presentations Strong Project orientation, including experience in project management Understanding of front to back processes and control environment beneficial Excellent knowledge of excel and PowerPoint required Good organisation skills Confident, self-starter, assertive and energetic Strong interest in capital markets, business strategy and business management Equal Employment Opportunity Statement Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit:
Jun 02, 2026
Full time
Division Overview Morgan Stanley's Institutional Securities Group (ISG) is a remarkably broad and diversified business. We provide institutions with almost every kind of financial product and service across the world's major markets. Whether you're interested in planning complex deals; trading on the moment-to-moment movements of the capital markets; analysing the financial needs of a company or a wealthy family, Morgan Stanley is the place to be. The role requires a keen interest in the strategy and operations of the equities business and encompasses a large range of responsibilities. Responsibilities Support the Head of IED for Continental Europe Drive the preparation of Board and Firm Management reviews Support MSESE Strategy & Business Planning Drive local resource planning Support the interaction with local regulators Support MSESE Resource Management and Expense Monitoring Support MSESE People Strategy and Talent Development Initiatives Support ad-hoc projects and initiatives across MSESE Detailed Responsibilities Strategy & Business Planning Support MSESE Strategy & Business Planning integrated into the broader EMEA and global strategy; facilitate the annual business planning & budgeting process for MSESE; support the bi-annual country plans & reviews; develop the annual capital planning process (ICAAP) for MSESE, including the assessment of stress scenarios, development of supporting documentation and management presentation materials; support strategic deep-dives, financial reviews, scenario analysis and competitor analysis across the businesses, as required, in coordination with the COO team; support intra-division and cross-divisional collaboration; assist with the design and preparation of management offsites. People Support headcount planning process, including new requests, progression of new hires and coordination with central COO team; assist with talent onboarding, including supporting new hires and their integration into IED, with close coordination with Human Resources; support talent development initiatives, including planning, development, and participation in IED-wide activities; assist in the management of local temps and consultants, from planning to onboarding and approvals as needed; promote a culture and standards in accordance with MS Group core values, amongst MSESE ISG staff. Resources Support the IED MSESE expense programme through monitoring of the expenses, analysis of large expense items and participation in multiple firm-wide initiatives for expense efficiency, including monitoring market data usage and subscriptions; support the IED MSESE business through the monitoring and review of variable expense items; support the understanding of the MSESE required resources, including Capital, Balance Sheet and RWAs. Ad hoc Projects & Initiatives Work closely with management in the analysis and development of new initiatives across the region; point of contact for specific products, client verticals and countries, working closely with the teams on various projects and initiatives; project manage key initiatives for MSESE IED, as required. Skills Strong analytical / problem solving skills Excellent communication skills, verbal, and presentations Strong Project orientation, including experience in project management Understanding of front to back processes and control environment beneficial Excellent knowledge of excel and PowerPoint required Good organisation skills Confident, self-starter, assertive and energetic Strong interest in capital markets, business strategy and business management Equal Employment Opportunity Statement Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit:
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jun 02, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jun 01, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jun 01, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Asset & Wealth Management - Change Management - Vice President - London Job Description Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long term investment goals. These global capabilities are extended to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. HOW YOU WILL FULFILL YOUR POTENTIAL Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution SKILLS & EXPERIENCE WE'RE LOOKING FOR Minimum 6+ years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem solving and data gathering skills, and able to provide creative & innovative solutions Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 154751 Job Category Vice President Posting Date 04/30/2026, 02:52 PM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
May 31, 2026
Full time
Asset & Wealth Management - Change Management - Vice President - London Job Description Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long term investment goals. These global capabilities are extended to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. HOW YOU WILL FULFILL YOUR POTENTIAL Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution SKILLS & EXPERIENCE WE'RE LOOKING FOR Minimum 6+ years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem solving and data gathering skills, and able to provide creative & innovative solutions Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 154751 Job Category Vice President Posting Date 04/30/2026, 02:52 PM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long term investment goals. These global capabilities extend to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. How You Will Fulfill Your Potential Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution Skills & Experience We're Looking For Minimum 6+ years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem solving and data gathering skills, and able to provide creative & innovative solutions Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquarters in New York, we maintain offices around the world. We're committed to providing accommodations for candidates with special needs or disabilities during the recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
May 31, 2026
Full time
Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long term investment goals. These global capabilities extend to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. How You Will Fulfill Your Potential Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution Skills & Experience We're Looking For Minimum 6+ years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem solving and data gathering skills, and able to provide creative & innovative solutions Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquarters in New York, we maintain offices around the world. We're committed to providing accommodations for candidates with special needs or disabilities during the recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long term investment goals. These global capabilities extend to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. How You Will Fulfill Your Potential Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution Skills & Experience We're Looking For Minimum 6+ years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem solving and data gathering skills, and able to provide creative & innovative solutions Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquarters in New York, we maintain offices around the world. We're committed to providing accommodations for candidates with special needs or disabilities during the recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
May 31, 2026
Full time
Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long term investment goals. These global capabilities extend to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. How You Will Fulfill Your Potential Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution Skills & Experience We're Looking For Minimum 6+ years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem solving and data gathering skills, and able to provide creative & innovative solutions Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquarters in New York, we maintain offices around the world. We're committed to providing accommodations for candidates with special needs or disabilities during the recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
International Tax Manager - Fixed Term Contract page is loaded International Tax Manager - Fixed Term Contractlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR134 At Antares, our success starts with our people. We're a collaborative and an inclusive organisation where every voice is valued, and every individual can grow and thrive. We combine deep expertise with a supportive culture to deliver outstanding results for our clients and a fulfilling experience for our colleagues.Whatever stage of your career you'll find a place to belong, contribute, develop and we'd love to hear from you.15 Month Fixed Term Contract Knowledge and Qualifications Tax or Accounting qualification (CTA, ACA, ACCA) Knowledge of direct tax Experience of working on a broad spectrum of taxes within practice or in-house Financial Services industry. Lloyd's insurance experience preferred. International tax experience including CFCs, DPT, withholding taxes and transfer pricing Skills and Demonstrated Experience A committed, team player Proactive with proven ability to deliver to deadlines whilst delivering accurate work with attention to detail, strong numeracy and reconciliation Excellent communication skills (written and verbal) with the ability to explain complex tax issues in a clear and concise manner Strategic and logical thinking with the ability to interpret and present findings Excellent IT literacy including MS Excel Role Summary Support the Head of Tax with all tax matters across all Antares Global entities and all companies, including Corporate Income Taxes, DPT, IPT and transfer pricing. Providing tax support in all Antares Global projects. Responsible for all filing and administration in relation to tax matters. Key Accountabilities Responsible for oversight and review of income tax return completion (outsourced) including all related analysis and support Oversight of the tax returns for the Group's UK and international subsidiaries Review tax workings and disclosures for quarterly and statutory Corporate income tax reporting to ensure they are accurate and comply with the reporting requirements under UK GAAP and IFRS Oversight and review of IPT and withholding tax matters, including coordination with third party professional advisors where applicable for UK and International subsidiaries Support the Head of Tax with queries relating to the tax function for Antares Global (UK, Switzerland, Malta and Gibraltar) including Corporation Tax, Wealth Tax, IPT, SAO, R&D, Country-by- Country reporting and Lloyd's tax reporting Support Head of Tax with tax projects such as; Tax aspects of M&A activities and group structure Planning and Implementation of OECD Pillar 2 minimum tax requirements across group entities Responsible for tax projects as requested by Head of tax Support the group's internal and external M&A strategy, including assisting the Head of Tax with acquisitions, mergers and restructuring projects Liaise with external tax advisors and authorities as and when required Support the Head of Tax in developing effective systems, policies and procedures to ensure that sound management of the group's tax affairs is central to the organisation and SAO obligations are met Support the Head of Tax to set up and embed newly formed General Insurance Company within best practice tax compliance processes and controls target operating model Assist with support for the group capital structure and operating structure, considering transfer pricing, DPT and cost allocation, and ensuring associated supporting documentation, policies and procedures are maintained Support the Transformation team providing tax input to planning and implementation of new finance systems Prepare, manage and monitor quarterly tax payments for UK and certain international subsidiaries Constantly seeks to improve practices and procedures within own area of responsibility, ensuring the maintenance of an effective control environment Takes responsibility for own and colleagues' Health & Safety at all times To ensure customers are treated fairly at all times, in accordance with the Conduct Risk Policy and other relevant policies and procedures. To be aware and adhere to all obligations under GDPR, ensuring that the business complies with these requirements. To avoid breaches and to report them to the Data Protection Officer when they occur regardless of whether electronic or on paper.Education required for this role:At Antares, we empower our talented team members through active involvement and collaboration, driving strategic and business goals whilst delivering exceptional services to our customers and partners.Our unique organisational structure fosters unparalleled sharing of information, knowledge and expertise, creating a vibrant and innovative working environment.Our culture of excellence is fuelled by continuous learning and development opportunities across all areas of our international operations. We believe in nurturing your potential and helping you grow with us. Empowerment: Be a part of decision-making processes that shape our future. Collaboration: Work with a diverse team of experts who share their knowledge and insights. Growth: Access to continuous learning and development programs to enhance your skills. Innovation: Thrive in an environment that encourages creativity and forward-thinking.Join us and be a part of a team that values your contributions and supports your professional journey. Together, we can achieve greatness!
May 31, 2026
Full time
International Tax Manager - Fixed Term Contract page is loaded International Tax Manager - Fixed Term Contractlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR134 At Antares, our success starts with our people. We're a collaborative and an inclusive organisation where every voice is valued, and every individual can grow and thrive. We combine deep expertise with a supportive culture to deliver outstanding results for our clients and a fulfilling experience for our colleagues.Whatever stage of your career you'll find a place to belong, contribute, develop and we'd love to hear from you.15 Month Fixed Term Contract Knowledge and Qualifications Tax or Accounting qualification (CTA, ACA, ACCA) Knowledge of direct tax Experience of working on a broad spectrum of taxes within practice or in-house Financial Services industry. Lloyd's insurance experience preferred. International tax experience including CFCs, DPT, withholding taxes and transfer pricing Skills and Demonstrated Experience A committed, team player Proactive with proven ability to deliver to deadlines whilst delivering accurate work with attention to detail, strong numeracy and reconciliation Excellent communication skills (written and verbal) with the ability to explain complex tax issues in a clear and concise manner Strategic and logical thinking with the ability to interpret and present findings Excellent IT literacy including MS Excel Role Summary Support the Head of Tax with all tax matters across all Antares Global entities and all companies, including Corporate Income Taxes, DPT, IPT and transfer pricing. Providing tax support in all Antares Global projects. Responsible for all filing and administration in relation to tax matters. Key Accountabilities Responsible for oversight and review of income tax return completion (outsourced) including all related analysis and support Oversight of the tax returns for the Group's UK and international subsidiaries Review tax workings and disclosures for quarterly and statutory Corporate income tax reporting to ensure they are accurate and comply with the reporting requirements under UK GAAP and IFRS Oversight and review of IPT and withholding tax matters, including coordination with third party professional advisors where applicable for UK and International subsidiaries Support the Head of Tax with queries relating to the tax function for Antares Global (UK, Switzerland, Malta and Gibraltar) including Corporation Tax, Wealth Tax, IPT, SAO, R&D, Country-by- Country reporting and Lloyd's tax reporting Support Head of Tax with tax projects such as; Tax aspects of M&A activities and group structure Planning and Implementation of OECD Pillar 2 minimum tax requirements across group entities Responsible for tax projects as requested by Head of tax Support the group's internal and external M&A strategy, including assisting the Head of Tax with acquisitions, mergers and restructuring projects Liaise with external tax advisors and authorities as and when required Support the Head of Tax in developing effective systems, policies and procedures to ensure that sound management of the group's tax affairs is central to the organisation and SAO obligations are met Support the Head of Tax to set up and embed newly formed General Insurance Company within best practice tax compliance processes and controls target operating model Assist with support for the group capital structure and operating structure, considering transfer pricing, DPT and cost allocation, and ensuring associated supporting documentation, policies and procedures are maintained Support the Transformation team providing tax input to planning and implementation of new finance systems Prepare, manage and monitor quarterly tax payments for UK and certain international subsidiaries Constantly seeks to improve practices and procedures within own area of responsibility, ensuring the maintenance of an effective control environment Takes responsibility for own and colleagues' Health & Safety at all times To ensure customers are treated fairly at all times, in accordance with the Conduct Risk Policy and other relevant policies and procedures. To be aware and adhere to all obligations under GDPR, ensuring that the business complies with these requirements. To avoid breaches and to report them to the Data Protection Officer when they occur regardless of whether electronic or on paper.Education required for this role:At Antares, we empower our talented team members through active involvement and collaboration, driving strategic and business goals whilst delivering exceptional services to our customers and partners.Our unique organisational structure fosters unparalleled sharing of information, knowledge and expertise, creating a vibrant and innovative working environment.Our culture of excellence is fuelled by continuous learning and development opportunities across all areas of our international operations. We believe in nurturing your potential and helping you grow with us. Empowerment: Be a part of decision-making processes that shape our future. Collaboration: Work with a diverse team of experts who share their knowledge and insights. Growth: Access to continuous learning and development programs to enhance your skills. Innovation: Thrive in an environment that encourages creativity and forward-thinking.Join us and be a part of a team that values your contributions and supports your professional journey. Together, we can achieve greatness!
ABOUT THE ROLE We have an exciting opportunity for an experienced and passionate retail manager to head up the Finisterre team at our fantastic Bristol store. Our Store Managers play a vital role in bringing together and energizing our Retail teams. As our Bristol Store Manager, you will be the driving force that galvanises our Bristol-based community, representing the brand and bringing our spirit to life in the capital. Your character, passion and ability to inspire your team will be just as crucial as your ability to manage rotas and oversee operations - creating an exceptional retail experience that prioritises customer service and empowers the retail team to excel in their roles. You don't have to be a surfer, but a love of the sea and connection to the outdoors is essential - bringing a deep understanding of the benefits of this lifestyle and a passion to share and encourage it in others. The successful candidate will have a wealth of experience overseeing daily store operations, ensuring that all activities align with our purpose as well as meeting established targets and KPIs. In addition, they will be an experienced leader who can effectively motivate, support and guide staff to feel confident and fulfilled in their roles, ultimately driving sales growth while safeguarding the integrity and image of our brand within the retail marketplace. KEY RESPONSIBILITIES Contribute to & implement the Finisterre retail strategy, feeding back any insights from store to improve company performance and customer engagement Take additional responsibility as required, to include covering other stores, acting as a training store, arranging group events, supporting new store launches & projects Implement visual merchandising plans each season utilizing the store team to set up window displays and run marketing campaigns in store, working closely with the Finisterre visual merchandiser at Wheal Kitty Customer Experience Demonstrate, understand and drive best in class Customer service Challenge the team to deliver a blend of brand engagement with an understanding of the commercial opportunity Ensure the team are in line with our Brand positioning and values at all times, being able to communicate these in a natural manner Act on customer feedback, taking appropriate action with all parties Build a loyal customer base and positive relationships throughout the Finisterre community Deliver a smooth customer transaction and be able to educate and guide customers towards purchase by in depth USP knowledge Contribute to service strategy, including management of social media if appropriate Work with the marketing team to deliver successful & engaging store events Commercial Full ownership of the store P&L - ownership of the stores performance, understand and communicate the store targets and future plans with the team. Implement commercial changes in order to drive more sales. Keep up to date with the trading calendar, owning the planning and preparation for any seasonal or promotional launch activity. Communicate with merchandising team making sure we gain the most opportunity through stock. Understand and communicate the overall company strategy and how the retail goals fit into the overall direction Feedback any insights from store to HQ teams to improve company performance and customer engagement Operations Ensure the store is staffed efficiently through effective rotaring reflecting weekly trading patterns Manage stock by liaising with distribution and merchandising departments to maximize sales and minimize discounts and residual stocks Optimise conversion through effective visual merchandising and presentation of the store. Implement visual merchandising plans each season utilizing the store team to set up window displays and run marketing campaigns in store, working closely with the Finisterre visual merchandiser Manage all costs of the store efficiently and communicate any maintenance needs back to retail ops team Manage all aspects of store security in accordance with company policy and procedure including staff, cash, stock, IT & buildings Manage health & safety for the store for day to day running plus any additional events Maintain a high standard of housekeeping and instruct store team to upkeep the general tidiness and cleanliness in store Take additional responsibility as required, to include covering other stores, acting as a training store, arranging group events, supporting new store launches & projects People Be a role model for your store team, motivating, training and developing all staff to be at the top of their ability Communicate company goals to store team as appropriate and attend company events when necessary Take responsibility for team development and actively seek opportunities for improvement through internal and external sources Recruit staff that show a passion towards the brand values of the company reflecting our attitude towards Product/ People/ Environment and showing a good level of commitment Ensure your team is fully versed on product knowledge and continually looking for ways to improve performance - personally, as a team and of the store KPIs Annual sales & contribution targets ATV Stock cover Store running costs v budget Conversion WHAT YOU'LL BRING TO FINISTERRE You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others. You like to lead by example, motivating and supporting others. You are a people person, building positive relationships with both customers and your retail team. You pay attention to detail, take pride in delivering tasks accurately and to a high standard. Proven experience at Store Manager level within a premium fashion brand who share Finisterre's brand ethos Be commercially aware and possess in depth experience of working towards KPIs Competent with Excel, Word and Office Outlook Driven towards retail excellence and motivating towards other members of the team Punctual, responsive and a good communicator Ability to ensure on going improvement of customer service standards across the company Passion, energy and aspiration in line with Finisterre products, brand and customers Important The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers. WHAT YOU'LL RECEIVE FROM FINISTERRE We are offering a full time, permanent contract, based at our Bristol store. We'll invest in you with a competitive salary, circa £31,650 - £33,500, depending on your skills and experience. But it's not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast paced, growing B Corp certified brand with a great culture and an exciting purpose. You'll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including: 25 days holiday per year, plus up to 8 UK bank holidays (pro rata for part time employees) Additional holidays for length of service Your birthday day off Up to 3 days of paid volunteering - we will support you in giving back to communities and causes A discretionary bonus scheme, based on company performance A pension scheme with Nest 60% product discount for personal and gift use 30% Friends and Family product discount Enhanced Family Leave policies to support you in growing your family Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities Regular company and team social events Various discounts from our B Corp community Access our online Learning Library and company wide training sessions delivered by both internal and external trainers to support you in your ongoing development. An hour to spend in or by the sea every Tuesday followed by Sea Tuesday companywide meeting And so much more! Closing date: 18 May 2026. We'll be interviewing as we go along, so we'd encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised. Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
May 31, 2026
Full time
ABOUT THE ROLE We have an exciting opportunity for an experienced and passionate retail manager to head up the Finisterre team at our fantastic Bristol store. Our Store Managers play a vital role in bringing together and energizing our Retail teams. As our Bristol Store Manager, you will be the driving force that galvanises our Bristol-based community, representing the brand and bringing our spirit to life in the capital. Your character, passion and ability to inspire your team will be just as crucial as your ability to manage rotas and oversee operations - creating an exceptional retail experience that prioritises customer service and empowers the retail team to excel in their roles. You don't have to be a surfer, but a love of the sea and connection to the outdoors is essential - bringing a deep understanding of the benefits of this lifestyle and a passion to share and encourage it in others. The successful candidate will have a wealth of experience overseeing daily store operations, ensuring that all activities align with our purpose as well as meeting established targets and KPIs. In addition, they will be an experienced leader who can effectively motivate, support and guide staff to feel confident and fulfilled in their roles, ultimately driving sales growth while safeguarding the integrity and image of our brand within the retail marketplace. KEY RESPONSIBILITIES Contribute to & implement the Finisterre retail strategy, feeding back any insights from store to improve company performance and customer engagement Take additional responsibility as required, to include covering other stores, acting as a training store, arranging group events, supporting new store launches & projects Implement visual merchandising plans each season utilizing the store team to set up window displays and run marketing campaigns in store, working closely with the Finisterre visual merchandiser at Wheal Kitty Customer Experience Demonstrate, understand and drive best in class Customer service Challenge the team to deliver a blend of brand engagement with an understanding of the commercial opportunity Ensure the team are in line with our Brand positioning and values at all times, being able to communicate these in a natural manner Act on customer feedback, taking appropriate action with all parties Build a loyal customer base and positive relationships throughout the Finisterre community Deliver a smooth customer transaction and be able to educate and guide customers towards purchase by in depth USP knowledge Contribute to service strategy, including management of social media if appropriate Work with the marketing team to deliver successful & engaging store events Commercial Full ownership of the store P&L - ownership of the stores performance, understand and communicate the store targets and future plans with the team. Implement commercial changes in order to drive more sales. Keep up to date with the trading calendar, owning the planning and preparation for any seasonal or promotional launch activity. Communicate with merchandising team making sure we gain the most opportunity through stock. Understand and communicate the overall company strategy and how the retail goals fit into the overall direction Feedback any insights from store to HQ teams to improve company performance and customer engagement Operations Ensure the store is staffed efficiently through effective rotaring reflecting weekly trading patterns Manage stock by liaising with distribution and merchandising departments to maximize sales and minimize discounts and residual stocks Optimise conversion through effective visual merchandising and presentation of the store. Implement visual merchandising plans each season utilizing the store team to set up window displays and run marketing campaigns in store, working closely with the Finisterre visual merchandiser Manage all costs of the store efficiently and communicate any maintenance needs back to retail ops team Manage all aspects of store security in accordance with company policy and procedure including staff, cash, stock, IT & buildings Manage health & safety for the store for day to day running plus any additional events Maintain a high standard of housekeeping and instruct store team to upkeep the general tidiness and cleanliness in store Take additional responsibility as required, to include covering other stores, acting as a training store, arranging group events, supporting new store launches & projects People Be a role model for your store team, motivating, training and developing all staff to be at the top of their ability Communicate company goals to store team as appropriate and attend company events when necessary Take responsibility for team development and actively seek opportunities for improvement through internal and external sources Recruit staff that show a passion towards the brand values of the company reflecting our attitude towards Product/ People/ Environment and showing a good level of commitment Ensure your team is fully versed on product knowledge and continually looking for ways to improve performance - personally, as a team and of the store KPIs Annual sales & contribution targets ATV Stock cover Store running costs v budget Conversion WHAT YOU'LL BRING TO FINISTERRE You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others. You like to lead by example, motivating and supporting others. You are a people person, building positive relationships with both customers and your retail team. You pay attention to detail, take pride in delivering tasks accurately and to a high standard. Proven experience at Store Manager level within a premium fashion brand who share Finisterre's brand ethos Be commercially aware and possess in depth experience of working towards KPIs Competent with Excel, Word and Office Outlook Driven towards retail excellence and motivating towards other members of the team Punctual, responsive and a good communicator Ability to ensure on going improvement of customer service standards across the company Passion, energy and aspiration in line with Finisterre products, brand and customers Important The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers. WHAT YOU'LL RECEIVE FROM FINISTERRE We are offering a full time, permanent contract, based at our Bristol store. We'll invest in you with a competitive salary, circa £31,650 - £33,500, depending on your skills and experience. But it's not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast paced, growing B Corp certified brand with a great culture and an exciting purpose. You'll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including: 25 days holiday per year, plus up to 8 UK bank holidays (pro rata for part time employees) Additional holidays for length of service Your birthday day off Up to 3 days of paid volunteering - we will support you in giving back to communities and causes A discretionary bonus scheme, based on company performance A pension scheme with Nest 60% product discount for personal and gift use 30% Friends and Family product discount Enhanced Family Leave policies to support you in growing your family Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities Regular company and team social events Various discounts from our B Corp community Access our online Learning Library and company wide training sessions delivered by both internal and external trainers to support you in your ongoing development. An hour to spend in or by the sea every Tuesday followed by Sea Tuesday companywide meeting And so much more! Closing date: 18 May 2026. We'll be interviewing as we go along, so we'd encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised. Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Purpose: We are seeking an experienced AI & Model Evaluation Manager to lead the evaluation, validation, and governance of advanced AI, machine learning, and statistical models across our Active Data Layer programme of development.This role blends technical depth, strategic leadership, and strong stakeholder management, ensuring that our models are accurate, reliable, safe, and aligned with regulatory and organisational standards.You will oversee the end-to-end lifecycle of model evaluation - ranging from large language models (LLMs), agentic systems, and machine learning models used across Risk Intelligence to source, determine, match, and resolve model-driven data tasks within our Financial Crime and Screening domains. to end lifecycle of model evaluation.You will act as the product owner of the AILab and associated analytics infrastructure supporting our ADL models, working in close partnership with technology leads on the development and implementation of these new capabilities.As a senior member of the Data & Product team, you will partner closely with engineering and architecture teams, including Data Science, AIOps, as well as the wider business functions such as Risk & Compliance, Legal, and Content Operations to ensure our data capabilities are accurate, fair, robust, auditable, and business-effective.In addition, you will use your experience to shape best practices, drive innovation, and influence broader AI and model governance frameworks. Key Responsibilities: AI & ML Model Evaluation Lead the design and execution of evaluation methodologies for LLMs, multimodal systems, AI agents, and traditional ML models. Oversee scenario based testing, regression suites, multiturn agent simulations, and automated evaluation systems such as LLMasJudge and hybrid scoring approaches. based testing, regression suites, multi turn agent simulations, and automated evaluation systems such as LLM as Judge and hybrid scoring approaches. Build, refine, and maintain frameworks that assess model quality, robustness, performance, safety, explainability, and reliability at scale. Model Validation & Governance Direct the independent review and validation of models across teams, ensuring compliance with internal LSEG governance standards and processes, and relevant regulatory expectations. Maintain a robust model inventory, validation documentation, and version controlled evidence supporting approval and audit requirements. controlled evidence supporting approval and audit requirements. Serve as a subject matter expert on model risk & decision methodologies (as applicable), AI evaluation patterns, and modelling frameworks. Experimentation & Monitoring Oversee the development and operation of online and offline experimentation platforms, including A/B testing, shadow deployments, canary releases, and continuous monitoring. Embed evaluation and experimentation into CI/CD pipelines, enabling automated quality gates and reliable release processes for model-driven products. Implement observability practices that track model drift, degradation, safety issues, and agent behaviour over time. Leadership & Strategy Work collaboratively within a cross-functional high-performing team, fostering innovation, technical excellence, and a collaborative culture. Define and execute strategic direction for AI evaluation, model risk management, and model governance frameworks. Partner with product, engineering, research, risk, compliance, and senior leadership across the organisation to influence AI development practices and decision-making. Represent the function in internal and external audits, regulatory engagements, and cross-functional governance forums. functional governance forums. Stakeholder Engagement Act as a trusted advisor to model owners, developers, and business leaders-translating complex technical findings into actionable insights. Support change management across the organisation to drive consistency in evaluation standards, documentation quality, and responsible AI adoption. Required Experience & Qualifications Bachelor's, Master's, or PhD or equivalent experience in Computer Science, Machine Learning, Applied Mathematics, Statistics, Financial Engineering, or a related quantitative field. Significant professional experience (typically 7-12+ years) in AI/ML product development / management, model validation, quantitative research, risk modelling, or related areas. Demonstrated success working with technical teams or senior specialists in high stakes modelling environments. Deep understanding of AI/ML systems-including LLMs, agentic architectures, RAG pipelines, credit or pricing models, or risk modelling techniques. Hands-on experience developing or validating models, performing statistical testing, and analysing model assumptions, limitations, and risks. Familiarity with model evaluation tooling, experimentation frameworks, and modern ML infrastructure. Excellent communication skills, with the ability to present complex findings clearly to both technical and non technical audiences. Preferred Experience & Qualifications: Experience in B2B data or RegTech environments. Experience managing AI systems in production environments or high scale data and ML platforms. Experience in working with teams in MLOps, DevOps, or large scale compute environments (e.g., GPU clusters, cloud orchestration, Kubernetes). Experience with Generative AI evaluation, agent testing, or AI safety frameworks. Track record of partnering with regulatory bodies or leading audit readiness efforts. What Success Looks Like Models across the organisation consistently meet high standards
May 31, 2026
Full time
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Purpose: We are seeking an experienced AI & Model Evaluation Manager to lead the evaluation, validation, and governance of advanced AI, machine learning, and statistical models across our Active Data Layer programme of development.This role blends technical depth, strategic leadership, and strong stakeholder management, ensuring that our models are accurate, reliable, safe, and aligned with regulatory and organisational standards.You will oversee the end-to-end lifecycle of model evaluation - ranging from large language models (LLMs), agentic systems, and machine learning models used across Risk Intelligence to source, determine, match, and resolve model-driven data tasks within our Financial Crime and Screening domains. to end lifecycle of model evaluation.You will act as the product owner of the AILab and associated analytics infrastructure supporting our ADL models, working in close partnership with technology leads on the development and implementation of these new capabilities.As a senior member of the Data & Product team, you will partner closely with engineering and architecture teams, including Data Science, AIOps, as well as the wider business functions such as Risk & Compliance, Legal, and Content Operations to ensure our data capabilities are accurate, fair, robust, auditable, and business-effective.In addition, you will use your experience to shape best practices, drive innovation, and influence broader AI and model governance frameworks. Key Responsibilities: AI & ML Model Evaluation Lead the design and execution of evaluation methodologies for LLMs, multimodal systems, AI agents, and traditional ML models. Oversee scenario based testing, regression suites, multiturn agent simulations, and automated evaluation systems such as LLMasJudge and hybrid scoring approaches. based testing, regression suites, multi turn agent simulations, and automated evaluation systems such as LLM as Judge and hybrid scoring approaches. Build, refine, and maintain frameworks that assess model quality, robustness, performance, safety, explainability, and reliability at scale. Model Validation & Governance Direct the independent review and validation of models across teams, ensuring compliance with internal LSEG governance standards and processes, and relevant regulatory expectations. Maintain a robust model inventory, validation documentation, and version controlled evidence supporting approval and audit requirements. controlled evidence supporting approval and audit requirements. Serve as a subject matter expert on model risk & decision methodologies (as applicable), AI evaluation patterns, and modelling frameworks. Experimentation & Monitoring Oversee the development and operation of online and offline experimentation platforms, including A/B testing, shadow deployments, canary releases, and continuous monitoring. Embed evaluation and experimentation into CI/CD pipelines, enabling automated quality gates and reliable release processes for model-driven products. Implement observability practices that track model drift, degradation, safety issues, and agent behaviour over time. Leadership & Strategy Work collaboratively within a cross-functional high-performing team, fostering innovation, technical excellence, and a collaborative culture. Define and execute strategic direction for AI evaluation, model risk management, and model governance frameworks. Partner with product, engineering, research, risk, compliance, and senior leadership across the organisation to influence AI development practices and decision-making. Represent the function in internal and external audits, regulatory engagements, and cross-functional governance forums. functional governance forums. Stakeholder Engagement Act as a trusted advisor to model owners, developers, and business leaders-translating complex technical findings into actionable insights. Support change management across the organisation to drive consistency in evaluation standards, documentation quality, and responsible AI adoption. Required Experience & Qualifications Bachelor's, Master's, or PhD or equivalent experience in Computer Science, Machine Learning, Applied Mathematics, Statistics, Financial Engineering, or a related quantitative field. Significant professional experience (typically 7-12+ years) in AI/ML product development / management, model validation, quantitative research, risk modelling, or related areas. Demonstrated success working with technical teams or senior specialists in high stakes modelling environments. Deep understanding of AI/ML systems-including LLMs, agentic architectures, RAG pipelines, credit or pricing models, or risk modelling techniques. Hands-on experience developing or validating models, performing statistical testing, and analysing model assumptions, limitations, and risks. Familiarity with model evaluation tooling, experimentation frameworks, and modern ML infrastructure. Excellent communication skills, with the ability to present complex findings clearly to both technical and non technical audiences. Preferred Experience & Qualifications: Experience in B2B data or RegTech environments. Experience managing AI systems in production environments or high scale data and ML platforms. Experience in working with teams in MLOps, DevOps, or large scale compute environments (e.g., GPU clusters, cloud orchestration, Kubernetes). Experience with Generative AI evaluation, agent testing, or AI safety frameworks. Track record of partnering with regulatory bodies or leading audit readiness efforts. What Success Looks Like Models across the organisation consistently meet high standards
