Associate Vice President of Advancement Operations Please see Special Instructions for more details. Fordham University's Office of Development and University Relations has recently partnered with Boyden Executive Search. To nominate a candidate or to apply to this posting, please contact Holly Wolk, Senior Associate, at Position Information About Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Title of Position Title of Position Associate Vice President of Advancement Operations Reporting to the Vice President of Development and University Relations, the Associate Vice President of Advancement Operations ( AVP ) is a member of the VP's senior management team. This newly created position offers a visionary leader the unique opportunity to design, develop, and implement strategic foundational functions that underpin all departmental goals. The AVP provides comprehensive operational and administrative oversight, supervising the work of Advancement Operations, which includes advancement services (gifts and records), advancement systems and analytics, prospect research, and prospect management. They are responsible for building and mentoring a cohesive advancement operations team that directly supports and strengthens the University's fundraising program. Additionally, the AVP serves as a strategic partner to the Vice President and DAUR senior management team, ensuring alignment of the advancement operations program with overall campaign, fundraising, and engagement objectives. This role is critical for developing and implementing division-wide policies and systems that facilitate efficient and effective performance across the entire division. In the event of critical system disruptions or other business needs, the AVP may be required to work outside of standard hours, including evenings, weekends, and holidays. Essential Functions Provides strategic leadership to the Advancement Operations teams, including gifts and records, systems and analytics, prospect research, and prospect management. Mentors this team into a cohesive, forward-thinking, strategic unit that underpins and facilitates a successful fundraising program. Guides the operational and strategic direction of advancement services to ensure best practices in data management, gift processing, and reporting. Oversees the development and maintenance of advancement systems and data analytics to support fundraising strategies and decision-making. Directs prospect management efforts to ensure effective portfolio management and strategic prospect pipeline analysis. Assesses and refines prospect development and management processes to ensure a robust and active donor pipeline. Advocates for the adoption of and adherence to prospect management processes throughout DAUR. Works with the Development and University Relations ( DAUR ) Senior Management Team to establish short- and long-term priorities for all advancement operations, coordinate strategies, and support new data and technology initiatives. Partners with University leadership, including IT and Finance, to advocate for the needs of DAUR, inform strategic decisions, and ensure all processes and systems are compliant and functional. Represents and advocates for DAUR on cross-University initiatives. Develops and implements data quality standards and internal controls to maintain the integrity and security of all advancement data. Collaborates with Advancement Operations team leads to ensure critical functions are adequately covered, implement succession planning, and determine optimal team structures and workflows. Oversees and enhances a comprehensive prospect research strategy to identify and qualify new donor prospects. Utilizes data analytics and wealth screening, and other tools to inform prospect strategies and maximize fundraising potential. Essential Functions Note This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary. Management Responsibilities Manages strategic leadership and supervises others who supervise. Responsible for hiring, training, developing, managing performance, administering corrective action, making compensation decisions and managing strategic views at a high level. Additional Functions Serves as a key partner to other departments to ensure a coordinated approach to advancement efforts. Serves as the DAUR lead on complex technology projects, University-wide technical initiatives, and system launches and transitions. Required Qualifications: Education and Experience Bachelor's Degree. Minimum of ten years of experience in advancement operations (advancement services, systems and analytics, prospect research, and/or prospect management), and at least eight years of experience leading cross-functional teams. Required Qualifications: Knowledge and Skills Excellent communication, interpersonal, change management, and leadership skills. Strong knowledge of fundraising CRM systems (e.g., Ellucian CRM Advance), relational databases, data analytics, and reporting tools (e.g., PowerBI, WebFOCUS, SQL). Demonstrated ability to identify and assess business needs and coordinate effective operational and system solutions, including liaising with the university's IT department, and serving on/leading system transitions. Comfortable with relaying technical information to technical and non-technical audiences. Strong strategic thinking and problem-solving skills, and a solution-oriented approach with the ability to foresee challenges and develop proactive solutions. Understanding of IRS regulations for gift recording, FASB and CASE standards, and generally accepted accounting principles. Proven ability to manage complex projects with multiple priorities and deliverables. Familiarity with industry-standard tools and best practices in prospect management. Significant experience overseeing prospect identification, qualification, and research activities, including an understanding of wealth screening tools and methodologies. Expertise in developing and managing a prospect pipeline and performing moves management, including portfolio assignment, policy development, metrics tracking, and compliance to support major gift officer performance. Ability to translate research data into actionable strategies and predictive modeling to inform frontline fundraising efforts. Familiarity with marketing systems (Marketing Cloud, Mailchimp, etc.) and fundraising platforms (Encompass, GiveCampus, Givezy, etc.). Preferred Qualifications Master's degree. Relevant experience in higher education advancement. Minimum Starting Salary Minimum Starting Salary $230,000 Maximum Starting Salary Maximum Starting Salary $250,000 Note Note Salary is commensurate with qualifications, experience, and skills. No this is a Union position? No Posting Number A986P Number of Vacancies 1 Start Date ASAP Posting Date 11/25/2025 Special Instructions Fordham University's Office of Development and University Relations has recently partnered with Boyden Executive Search. To nominate a candidate or to apply to this posting, please contact Holly Wolk, Senior Associate, at EEO Statement Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Physical Activity and Work Environment Physical Activity Sitting Often Repetitive Hand Motion (such as typing) Repetitive Hand Motion (such as typing) Nearly Continuously Hearing, Listening, Talking Nearly Continuously Standing Standing Seldom Walking Walking Seldom Running Running Not Required Bending, Stooping, Kneeling, squatting, Crouching, Crawling Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required Climbing stairs Seldom Climbing ladders Climbing ladders Not Required Reaching overhead Reaching overhead Seldom Pulling, pushing Pulling, pushing Seldom Shoveling Shoveling Not Required Lifting - up to 20 pounds Lifting - up to 20 pounds Not Required Lifting - up to 50 pounds Lifting - up to 50 pounds Not Required Lifting - over 50 pounds Not Required . click apply for full job details
Feb 10, 2026
Full time
Associate Vice President of Advancement Operations Please see Special Instructions for more details. Fordham University's Office of Development and University Relations has recently partnered with Boyden Executive Search. To nominate a candidate or to apply to this posting, please contact Holly Wolk, Senior Associate, at Position Information About Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Title of Position Title of Position Associate Vice President of Advancement Operations Reporting to the Vice President of Development and University Relations, the Associate Vice President of Advancement Operations ( AVP ) is a member of the VP's senior management team. This newly created position offers a visionary leader the unique opportunity to design, develop, and implement strategic foundational functions that underpin all departmental goals. The AVP provides comprehensive operational and administrative oversight, supervising the work of Advancement Operations, which includes advancement services (gifts and records), advancement systems and analytics, prospect research, and prospect management. They are responsible for building and mentoring a cohesive advancement operations team that directly supports and strengthens the University's fundraising program. Additionally, the AVP serves as a strategic partner to the Vice President and DAUR senior management team, ensuring alignment of the advancement operations program with overall campaign, fundraising, and engagement objectives. This role is critical for developing and implementing division-wide policies and systems that facilitate efficient and effective performance across the entire division. In the event of critical system disruptions or other business needs, the AVP may be required to work outside of standard hours, including evenings, weekends, and holidays. Essential Functions Provides strategic leadership to the Advancement Operations teams, including gifts and records, systems and analytics, prospect research, and prospect management. Mentors this team into a cohesive, forward-thinking, strategic unit that underpins and facilitates a successful fundraising program. Guides the operational and strategic direction of advancement services to ensure best practices in data management, gift processing, and reporting. Oversees the development and maintenance of advancement systems and data analytics to support fundraising strategies and decision-making. Directs prospect management efforts to ensure effective portfolio management and strategic prospect pipeline analysis. Assesses and refines prospect development and management processes to ensure a robust and active donor pipeline. Advocates for the adoption of and adherence to prospect management processes throughout DAUR. Works with the Development and University Relations ( DAUR ) Senior Management Team to establish short- and long-term priorities for all advancement operations, coordinate strategies, and support new data and technology initiatives. Partners with University leadership, including IT and Finance, to advocate for the needs of DAUR, inform strategic decisions, and ensure all processes and systems are compliant and functional. Represents and advocates for DAUR on cross-University initiatives. Develops and implements data quality standards and internal controls to maintain the integrity and security of all advancement data. Collaborates with Advancement Operations team leads to ensure critical functions are adequately covered, implement succession planning, and determine optimal team structures and workflows. Oversees and enhances a comprehensive prospect research strategy to identify and qualify new donor prospects. Utilizes data analytics and wealth screening, and other tools to inform prospect strategies and maximize fundraising potential. Essential Functions Note This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary. Management Responsibilities Manages strategic leadership and supervises others who supervise. Responsible for hiring, training, developing, managing performance, administering corrective action, making compensation decisions and managing strategic views at a high level. Additional Functions Serves as a key partner to other departments to ensure a coordinated approach to advancement efforts. Serves as the DAUR lead on complex technology projects, University-wide technical initiatives, and system launches and transitions. Required Qualifications: Education and Experience Bachelor's Degree. Minimum of ten years of experience in advancement operations (advancement services, systems and analytics, prospect research, and/or prospect management), and at least eight years of experience leading cross-functional teams. Required Qualifications: Knowledge and Skills Excellent communication, interpersonal, change management, and leadership skills. Strong knowledge of fundraising CRM systems (e.g., Ellucian CRM Advance), relational databases, data analytics, and reporting tools (e.g., PowerBI, WebFOCUS, SQL). Demonstrated ability to identify and assess business needs and coordinate effective operational and system solutions, including liaising with the university's IT department, and serving on/leading system transitions. Comfortable with relaying technical information to technical and non-technical audiences. Strong strategic thinking and problem-solving skills, and a solution-oriented approach with the ability to foresee challenges and develop proactive solutions. Understanding of IRS regulations for gift recording, FASB and CASE standards, and generally accepted accounting principles. Proven ability to manage complex projects with multiple priorities and deliverables. Familiarity with industry-standard tools and best practices in prospect management. Significant experience overseeing prospect identification, qualification, and research activities, including an understanding of wealth screening tools and methodologies. Expertise in developing and managing a prospect pipeline and performing moves management, including portfolio assignment, policy development, metrics tracking, and compliance to support major gift officer performance. Ability to translate research data into actionable strategies and predictive modeling to inform frontline fundraising efforts. Familiarity with marketing systems (Marketing Cloud, Mailchimp, etc.) and fundraising platforms (Encompass, GiveCampus, Givezy, etc.). Preferred Qualifications Master's degree. Relevant experience in higher education advancement. Minimum Starting Salary Minimum Starting Salary $230,000 Maximum Starting Salary Maximum Starting Salary $250,000 Note Note Salary is commensurate with qualifications, experience, and skills. No this is a Union position? No Posting Number A986P Number of Vacancies 1 Start Date ASAP Posting Date 11/25/2025 Special Instructions Fordham University's Office of Development and University Relations has recently partnered with Boyden Executive Search. To nominate a candidate or to apply to this posting, please contact Holly Wolk, Senior Associate, at EEO Statement Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Physical Activity and Work Environment Physical Activity Sitting Often Repetitive Hand Motion (such as typing) Repetitive Hand Motion (such as typing) Nearly Continuously Hearing, Listening, Talking Nearly Continuously Standing Standing Seldom Walking Walking Seldom Running Running Not Required Bending, Stooping, Kneeling, squatting, Crouching, Crawling Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required Climbing stairs Seldom Climbing ladders Climbing ladders Not Required Reaching overhead Reaching overhead Seldom Pulling, pushing Pulling, pushing Seldom Shoveling Shoveling Not Required Lifting - up to 20 pounds Lifting - up to 20 pounds Not Required Lifting - up to 50 pounds Lifting - up to 50 pounds Not Required Lifting - over 50 pounds Not Required . click apply for full job details
Job Title: Regional Head of Production Services for Trade Processing and Risk Job Code: 11946 Country: GB City: London Skill Category: IT\Technology Job Title: Regional Head of Production Services for Trade Processing and Risk Corporate Title: Vice President Department: Wholesale Production Services - Technology Location: London (Hybrid) Company Overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Role Overview Lead a critical regional team ensuring operational excellence for Nomura's Fixed Income and FX trading operations across Trade Processing and FO Risk and P&L in EMEA. Drive technological innovation while managing complex production environments supporting critical trading applications. Shape the future of our production services through strategic leadership and hands on technical expertise. You will be responsible for the management and development of a high performing team in our London location while providing regional leadership and oversight, governance, and the execution of running the bank for the Fixed Income (Rates, Credit, Securitized Products) and Foreign Exchange businesses using your technical and business knowledge in this challenging and fast pace environment. This is a senior technical hands on leadership position responsible for ensuring stability in the very liquid environment of business driven, technical, and regulatory changes across many applications within the function. The ideal candidate will have a forward thinking, strategic attitude with the ability to proactively identify trends, resolve issues and drive continuous improvement through innovative technologies. You will be responsible for the development and nurturing of our next generation of talent as well as the continuous upskilling of an experienced team to keep up with our ever evolving technology. Skills, experience, qualifications and knowledge required Core Experience & Leadership Proven experience within a Production Support role at major investment bank(s) Proven leadership and team management skills (with multiple concurrent resources) Demonstrated ability to attract, retain, and promote talent within the team Experience in the role of coach/mentor to junior members of the Production Services team to cultivate junior talent Proven ability to measure and increase performance using various metrics Financial Markets & Business Knowledge Working knowledge of Fixed Income and FX products Thorough understanding of the trade lifecycle Understanding and experience with trade valuation, PnL, and risk Stakeholder Management & Communication Experience facing off to senior IT management and business stakeholders across Trading, Sales, Middle Office, and Compliance with the ability to deliver updates accurately and deliberately for the intended audience Be able to build strong, collaborative relationships with the business, application development teams, Infrastructure and other functional groups globally Systems & Infrastructure Management Experience supporting large enterprise applications Strong proficiency in various technologies including Linux, databases, middleware, and networks enabling the candidate to provide strong hands on troubleshooting and incident management capabilities during outages Operating systems knowledge (Windows, Unix, Linux) Good working knowledge of databases and writing SQL queries Incident & Problem Management Experience with Service Now or similar platforms for Incident, Change, Request, and Problem Management This role will be the point of escalation for the clients, and as such the ideal candidate must have proven experience in managing IT incidents and problem management processes for large complex systems Take ownership of issues and see through to completion as well as diligently managing end to end Change/Release processes across the regional Fixed Income systems Development & Automation Experience with modern software development practices including agile methodologies Understanding of Agile practices and principles Scripting skills (e.g. Shell Scripting, Python, Perl) Experience in supporting and administering DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc. Emerging Technologies & Innovation Working knowledge of cloud technologies (AWS, Azure or similar) Knowledge and experience in AI, ML, and other automated solutions Lead digital transformation initiatives within the production services function Governance & Risk Management Strong working knowledge of the ITIL framework Experience working with Audit and Operational Risk Take ownership of all areas of IT Governance: Audit, Operational Risk and BCP requirements Competencies Leadership & Influence Ability to influence our stakeholders at all levels of the organization Ability to face off to senior business stakeholders Communication & Relationship Building Excellent communication skills both oral and written Good team-work skills both locally and globally Problem Solving & Analysis Strong analytical and problem solving skills Crisis management and decision making under pressure Operational Excellence Must be able to multi task and prioritize effectively Ability to manage stressful situations with demanding clients Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. Diversity Statement Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Feb 10, 2026
Full time
Job Title: Regional Head of Production Services for Trade Processing and Risk Job Code: 11946 Country: GB City: London Skill Category: IT\Technology Job Title: Regional Head of Production Services for Trade Processing and Risk Corporate Title: Vice President Department: Wholesale Production Services - Technology Location: London (Hybrid) Company Overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Role Overview Lead a critical regional team ensuring operational excellence for Nomura's Fixed Income and FX trading operations across Trade Processing and FO Risk and P&L in EMEA. Drive technological innovation while managing complex production environments supporting critical trading applications. Shape the future of our production services through strategic leadership and hands on technical expertise. You will be responsible for the management and development of a high performing team in our London location while providing regional leadership and oversight, governance, and the execution of running the bank for the Fixed Income (Rates, Credit, Securitized Products) and Foreign Exchange businesses using your technical and business knowledge in this challenging and fast pace environment. This is a senior technical hands on leadership position responsible for ensuring stability in the very liquid environment of business driven, technical, and regulatory changes across many applications within the function. The ideal candidate will have a forward thinking, strategic attitude with the ability to proactively identify trends, resolve issues and drive continuous improvement through innovative technologies. You will be responsible for the development and nurturing of our next generation of talent as well as the continuous upskilling of an experienced team to keep up with our ever evolving technology. Skills, experience, qualifications and knowledge required Core Experience & Leadership Proven experience within a Production Support role at major investment bank(s) Proven leadership and team management skills (with multiple concurrent resources) Demonstrated ability to attract, retain, and promote talent within the team Experience in the role of coach/mentor to junior members of the Production Services team to cultivate junior talent Proven ability to measure and increase performance using various metrics Financial Markets & Business Knowledge Working knowledge of Fixed Income and FX products Thorough understanding of the trade lifecycle Understanding and experience with trade valuation, PnL, and risk Stakeholder Management & Communication Experience facing off to senior IT management and business stakeholders across Trading, Sales, Middle Office, and Compliance with the ability to deliver updates accurately and deliberately for the intended audience Be able to build strong, collaborative relationships with the business, application development teams, Infrastructure and other functional groups globally Systems & Infrastructure Management Experience supporting large enterprise applications Strong proficiency in various technologies including Linux, databases, middleware, and networks enabling the candidate to provide strong hands on troubleshooting and incident management capabilities during outages Operating systems knowledge (Windows, Unix, Linux) Good working knowledge of databases and writing SQL queries Incident & Problem Management Experience with Service Now or similar platforms for Incident, Change, Request, and Problem Management This role will be the point of escalation for the clients, and as such the ideal candidate must have proven experience in managing IT incidents and problem management processes for large complex systems Take ownership of issues and see through to completion as well as diligently managing end to end Change/Release processes across the regional Fixed Income systems Development & Automation Experience with modern software development practices including agile methodologies Understanding of Agile practices and principles Scripting skills (e.g. Shell Scripting, Python, Perl) Experience in supporting and administering DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc. Emerging Technologies & Innovation Working knowledge of cloud technologies (AWS, Azure or similar) Knowledge and experience in AI, ML, and other automated solutions Lead digital transformation initiatives within the production services function Governance & Risk Management Strong working knowledge of the ITIL framework Experience working with Audit and Operational Risk Take ownership of all areas of IT Governance: Audit, Operational Risk and BCP requirements Competencies Leadership & Influence Ability to influence our stakeholders at all levels of the organization Ability to face off to senior business stakeholders Communication & Relationship Building Excellent communication skills both oral and written Good team-work skills both locally and globally Problem Solving & Analysis Strong analytical and problem solving skills Crisis management and decision making under pressure Operational Excellence Must be able to multi task and prioritize effectively Ability to manage stressful situations with demanding clients Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. Diversity Statement Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Select how often (in days) to receive an alert: Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview Payments Technology is a mission-critical function within the Wholesale Operations Technology Division, responsible for delivering comprehensive global payments infrastructure and solutions that enable seamless financial transactions across the organization's worldwide operations. Operating through a globally distributed model, the team provides essential payments processing capabilities, SWIFT connectivity, and financial messaging services that underpin the organization's core Wholesale banking operations and strategic initiatives. The team structure comprises highly skilled SWIFT Engineers, Payments Infrastructure Specialists, and Product Owners. Th team hold responsibility for executing and delivering complex, high-impact payments technology initiatives across the division, ensuring alignment with business objectives, regulatory requirements, and technological capabilities. Working in close collaboration with Global Markets, Operations, Cash Management, and Compliance teams, Payments Technology maintains strategic partnerships across the organization. The team's effectiveness is built upon strong stakeholder relationships and executive sponsorship within the business lines. Additionally, the function maintains robust partnerships with SWIFT, correspondent banks, payment networks, and technology vendors, ensuring the delivery of cutting-edge payments solutions that meet evolving business and regulatory requirements. This collaborative approach, combined with deep technical expertise in payments infrastructure and strategic vision, enables Payments Technology to deliver innovative solutions while maintaining operational excellence, regulatory compliance, and 24/7 availability across the global enterprise. Role Overview The role is for an Executive Director to lead our Global Payments function (specifically the SWIFT Engineers), reporting directly to the Global Head of Wholesale Operations Technology. This executive-level position represents a transformational leadership opportunity to drive the strategic vision and implementation of next-generation payments infrastructure that will serve our Wholesale Banking operations worldwide. The successful candidate will be responsible for establishing the technical direction, organizational strategy, and operational excellence required to deliver cutting-edge payments technology that positions our organization at the forefront of global financial services. As Executive Director of Payments Technology, you will serve as the senior executive responsible for conceptualizing, designing, and implementing comprehensive payments infrastructure solutions that meet the evolving needs of our Wholesale Banking business. This role demands a visionary leader who can seamlessly integrate strategic business acumen with deep technical expertise in SWIFT messaging, payments processing, and financial infrastructure to deliver transformational capabilities across multiple business lines, geographic regions, and regulatory environments. You will lead a global team of SWIFT engineers, payments specialists, and technical professionals while collaborating closely with senior stakeholders across the organization to ensure alignment with business objectives and regulatory requirements. Responsibilities Define and execute the strategic vision and technical roadmap for Global Payments Technology infrastructure (primarily SWIFT), ensuring alignment with Wholesale Banking business objectives and long-term organizational goals Lead cross-functional collaboration with Global Markets, Compliance, Operations and Cash Management business lines to identify requirements, design solutions, and implement payments capabilities that drive competitive advantage and operational efficiency Establish and oversee the technical direction and architectural standards for SWIFT infrastructure, including Swift Alliance Access, Gateways, and messaging platforms, ensuring scalability, security, and regulatory compliance across all jurisdictions Build, mentor, and lead a high-performing global team of SWIFT engineers, payments infrastructure specialists, and technical professionals, fostering a culture of innovation and excellence Drive the development and implementation of comprehensive payments governance frameworks, compliance standards, and operational procedures that ensure transaction integrity and regulatory adherence Optimize existing AML technology solutions and their integration with payments infrastructure to enhance transaction monitoring effectiveness, sanctions screening accuracy, and regulatory reporting capabilities while ensuring comprehensive financial crime compliance across all payment workflows Partner with senior executives, business leaders, and technology stakeholders to translate complex payments requirements into scalable technical solutions and strategic initiatives Oversee budget planning, resource allocation, and vendor management for all Payments Technology initiatives, ensuring optimal return on investment and cost efficiency Establish key performance indicators, success metrics, and reporting frameworks to measure infrastructure performance, business impact, and strategic value delivery across payments operations Lead the evaluation, selection, and implementation of payments technologies, SWIFT upgrades, and compliance solutions that enhance capabilities and maintain competitive positioning Ensure robust risk management, security protocols, business continuity, and disaster recovery capabilities are embedded throughout the payments infrastructure Implement comprehensive monitoring frameworks and operational controls to ensure platform resiliency, data integrity, and uninterrupted SWIFT message processing through real-time system health monitoring, automated alerting, and robust recovery procedures while maintaining the highest levels of data accuracy and completeness Manage relationships with SWIFT, correspondent banks, vendor partners, payment networks, and regulatory bodies to ensure optimal connectivity and compliance Drive digital transformation initiatives including real-time payments, API connectivity, and emerging payments technologies Skills, experience, qualifications and knowledge required Management and leadership experience in financial services payments technology, with experience in a senior executive role focused on SWIFT infrastructure and global payments platforms Proven track record of successfully designing, building, and implementing large-scale payments infrastructure specifically for Wholesale Banking or Investment Banking environments Deep expertise in SWIFT messaging standards (MT and MX formats), Swift Alliance Access, SWIFT gateways, and related payments infrastructure technologies Comprehensive understanding of global payments ecosystems, including correspondent banking, Compliance, cash management, and regulatory compliance requirements (Crest, financial screening applications, sanctions compliance) Demonstrated success in leading large, geographically distributed technical teams and managing complex, multi-year payments technology transformation programs Strong financial acumen with experience in budget management, P&L responsibility, and demonstrating ROI for large-scale payments technology investments Exceptional communication and presentation skills with the ability to influence senior stakeholders, regulators, and external partners Advanced degree in Computer Science, Engineering, Finance, or related field; MBA or equivalent business qualification preferred Proven ability to drive organizational change, establish new operating models, and build consensus across complex matrix organizations in payments environments Experience with vendor management, strategic partnerships with SWIFT and payment networks, and technology procurement processes for enterprise-scale implementations Deep knowledge of payments regulations, compliance frameworks, and risk management practices across multiple jurisdictions Understanding of emerging payments technologies including real-time payments, digital currencies, and API-based payment solutions Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). . click apply for full job details
Feb 09, 2026
Full time
Select how often (in days) to receive an alert: Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview Payments Technology is a mission-critical function within the Wholesale Operations Technology Division, responsible for delivering comprehensive global payments infrastructure and solutions that enable seamless financial transactions across the organization's worldwide operations. Operating through a globally distributed model, the team provides essential payments processing capabilities, SWIFT connectivity, and financial messaging services that underpin the organization's core Wholesale banking operations and strategic initiatives. The team structure comprises highly skilled SWIFT Engineers, Payments Infrastructure Specialists, and Product Owners. Th team hold responsibility for executing and delivering complex, high-impact payments technology initiatives across the division, ensuring alignment with business objectives, regulatory requirements, and technological capabilities. Working in close collaboration with Global Markets, Operations, Cash Management, and Compliance teams, Payments Technology maintains strategic partnerships across the organization. The team's effectiveness is built upon strong stakeholder relationships and executive sponsorship within the business lines. Additionally, the function maintains robust partnerships with SWIFT, correspondent banks, payment networks, and technology vendors, ensuring the delivery of cutting-edge payments solutions that meet evolving business and regulatory requirements. This collaborative approach, combined with deep technical expertise in payments infrastructure and strategic vision, enables Payments Technology to deliver innovative solutions while maintaining operational excellence, regulatory compliance, and 24/7 availability across the global enterprise. Role Overview The role is for an Executive Director to lead our Global Payments function (specifically the SWIFT Engineers), reporting directly to the Global Head of Wholesale Operations Technology. This executive-level position represents a transformational leadership opportunity to drive the strategic vision and implementation of next-generation payments infrastructure that will serve our Wholesale Banking operations worldwide. The successful candidate will be responsible for establishing the technical direction, organizational strategy, and operational excellence required to deliver cutting-edge payments technology that positions our organization at the forefront of global financial services. As Executive Director of Payments Technology, you will serve as the senior executive responsible for conceptualizing, designing, and implementing comprehensive payments infrastructure solutions that meet the evolving needs of our Wholesale Banking business. This role demands a visionary leader who can seamlessly integrate strategic business acumen with deep technical expertise in SWIFT messaging, payments processing, and financial infrastructure to deliver transformational capabilities across multiple business lines, geographic regions, and regulatory environments. You will lead a global team of SWIFT engineers, payments specialists, and technical professionals while collaborating closely with senior stakeholders across the organization to ensure alignment with business objectives and regulatory requirements. Responsibilities Define and execute the strategic vision and technical roadmap for Global Payments Technology infrastructure (primarily SWIFT), ensuring alignment with Wholesale Banking business objectives and long-term organizational goals Lead cross-functional collaboration with Global Markets, Compliance, Operations and Cash Management business lines to identify requirements, design solutions, and implement payments capabilities that drive competitive advantage and operational efficiency Establish and oversee the technical direction and architectural standards for SWIFT infrastructure, including Swift Alliance Access, Gateways, and messaging platforms, ensuring scalability, security, and regulatory compliance across all jurisdictions Build, mentor, and lead a high-performing global team of SWIFT engineers, payments infrastructure specialists, and technical professionals, fostering a culture of innovation and excellence Drive the development and implementation of comprehensive payments governance frameworks, compliance standards, and operational procedures that ensure transaction integrity and regulatory adherence Optimize existing AML technology solutions and their integration with payments infrastructure to enhance transaction monitoring effectiveness, sanctions screening accuracy, and regulatory reporting capabilities while ensuring comprehensive financial crime compliance across all payment workflows Partner with senior executives, business leaders, and technology stakeholders to translate complex payments requirements into scalable technical solutions and strategic initiatives Oversee budget planning, resource allocation, and vendor management for all Payments Technology initiatives, ensuring optimal return on investment and cost efficiency Establish key performance indicators, success metrics, and reporting frameworks to measure infrastructure performance, business impact, and strategic value delivery across payments operations Lead the evaluation, selection, and implementation of payments technologies, SWIFT upgrades, and compliance solutions that enhance capabilities and maintain competitive positioning Ensure robust risk management, security protocols, business continuity, and disaster recovery capabilities are embedded throughout the payments infrastructure Implement comprehensive monitoring frameworks and operational controls to ensure platform resiliency, data integrity, and uninterrupted SWIFT message processing through real-time system health monitoring, automated alerting, and robust recovery procedures while maintaining the highest levels of data accuracy and completeness Manage relationships with SWIFT, correspondent banks, vendor partners, payment networks, and regulatory bodies to ensure optimal connectivity and compliance Drive digital transformation initiatives including real-time payments, API connectivity, and emerging payments technologies Skills, experience, qualifications and knowledge required Management and leadership experience in financial services payments technology, with experience in a senior executive role focused on SWIFT infrastructure and global payments platforms Proven track record of successfully designing, building, and implementing large-scale payments infrastructure specifically for Wholesale Banking or Investment Banking environments Deep expertise in SWIFT messaging standards (MT and MX formats), Swift Alliance Access, SWIFT gateways, and related payments infrastructure technologies Comprehensive understanding of global payments ecosystems, including correspondent banking, Compliance, cash management, and regulatory compliance requirements (Crest, financial screening applications, sanctions compliance) Demonstrated success in leading large, geographically distributed technical teams and managing complex, multi-year payments technology transformation programs Strong financial acumen with experience in budget management, P&L responsibility, and demonstrating ROI for large-scale payments technology investments Exceptional communication and presentation skills with the ability to influence senior stakeholders, regulators, and external partners Advanced degree in Computer Science, Engineering, Finance, or related field; MBA or equivalent business qualification preferred Proven ability to drive organizational change, establish new operating models, and build consensus across complex matrix organizations in payments environments Experience with vendor management, strategic partnerships with SWIFT and payment networks, and technology procurement processes for enterprise-scale implementations Deep knowledge of payments regulations, compliance frameworks, and risk management practices across multiple jurisdictions Understanding of emerging payments technologies including real-time payments, digital currencies, and API-based payment solutions Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). . click apply for full job details
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The role This role is part of Saab Bluebear Business in Bedfordshire. Your role as a Mechanical Design Engineer (Aero) will be to support Head of Engineering on multidisciplinary design challenges involved in the development of unmanned systems. This represents an exciting opportunity to provide technical leadership of innovative products including requirement management, design, integration, manufacturing and testing. Key Responsibilities Day-to-day CAD design and management of multidisciplinary design requirements. Experienced solidworks user, solid modelling, surfacing, assemblies, detailing, BoM creation. First-pass analysis (basic FEA, basic CFD) of implementable design solutions using analysis suites as part of CAD packages (preferably solidworks). Technical management of specific project WPs including task allocation and resource management. Define the design, integration and test activities during development of both R&D and product contracts. Product design innovation, based on research into technical plans for prototypes using Computer Assisted Engineering (CAE) and Computer Aided Manufacturing (CAM) software. Select suitable manufacturing methods for rapid prototyping, incl. wet-layup for developmental composite parts. Select suitable manufacturing methods and materials for metallic containers and structures. Preparing user requirements, concept of operations (CONOPS), technical specifications, design specifications, product specifications, commissioning plans, DFMEAs and risk assessments. Payload integration, with understanding of impacts on aircraft performance and of holistic optimisation at aircraft design stage. All-Electric Propulsion System integration into new or existing airframes (incl. eVTOL) Understanding of customer requirements, challenges and expectations. Explore new technology trends and apply in appropriate scenarios to deliver value to team, customer and Organization. Work with wider project delivery teams to develop on-time, on-budget solutions. Technical Point of Contact and liaison for key Suppliers/Partners. Conducting timely reviews with team members on the work assigned and resolve if there are any issues / concerns on the deliverables. Ensure quality of deliverables to the satisfaction of the customer. Responsible for WP adherence to schedule, costs and review of risks. Assist Program Manager in estimation, dependency identification, developing project plan and tracking the progress. Other Duties and Responsibilities To undertake such other duties and responsibilities as may be reasonably required within the grade and level of the post. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. Some travel within the UK may be required. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Feb 09, 2026
Contractor
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The role This role is part of Saab Bluebear Business in Bedfordshire. Your role as a Mechanical Design Engineer (Aero) will be to support Head of Engineering on multidisciplinary design challenges involved in the development of unmanned systems. This represents an exciting opportunity to provide technical leadership of innovative products including requirement management, design, integration, manufacturing and testing. Key Responsibilities Day-to-day CAD design and management of multidisciplinary design requirements. Experienced solidworks user, solid modelling, surfacing, assemblies, detailing, BoM creation. First-pass analysis (basic FEA, basic CFD) of implementable design solutions using analysis suites as part of CAD packages (preferably solidworks). Technical management of specific project WPs including task allocation and resource management. Define the design, integration and test activities during development of both R&D and product contracts. Product design innovation, based on research into technical plans for prototypes using Computer Assisted Engineering (CAE) and Computer Aided Manufacturing (CAM) software. Select suitable manufacturing methods for rapid prototyping, incl. wet-layup for developmental composite parts. Select suitable manufacturing methods and materials for metallic containers and structures. Preparing user requirements, concept of operations (CONOPS), technical specifications, design specifications, product specifications, commissioning plans, DFMEAs and risk assessments. Payload integration, with understanding of impacts on aircraft performance and of holistic optimisation at aircraft design stage. All-Electric Propulsion System integration into new or existing airframes (incl. eVTOL) Understanding of customer requirements, challenges and expectations. Explore new technology trends and apply in appropriate scenarios to deliver value to team, customer and Organization. Work with wider project delivery teams to develop on-time, on-budget solutions. Technical Point of Contact and liaison for key Suppliers/Partners. Conducting timely reviews with team members on the work assigned and resolve if there are any issues / concerns on the deliverables. Ensure quality of deliverables to the satisfaction of the customer. Responsible for WP adherence to schedule, costs and review of risks. Assist Program Manager in estimation, dependency identification, developing project plan and tracking the progress. Other Duties and Responsibilities To undertake such other duties and responsibilities as may be reasonably required within the grade and level of the post. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. Some travel within the UK may be required. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The role This role is part of Saab Bluebear Business in Bedfordshire. Your role as a Mechanical Design Engineer (Aero) will be to support Head of Engineering on multidisciplinary design challenges involved in the development of unmanned systems. This represents an exciting opportunity to provide technical leadership of innovative products including requirement management, design, integration, manufacturing and testing. Key Responsibilities Day-to-day CAD design and management of multidisciplinary design requirements. Experienced solidworks user, solid modelling, surfacing, assemblies, detailing, BoM creation. First-pass analysis (basic FEA, basic CFD) of implementable design solutions using analysis suites as part of CAD packages (preferably solidworks). Technical management of specific project WPs including task allocation and resource management. Define the design, integration and test activities during development of both R&D and product contracts. Product design innovation, based on research into technical plans for prototypes using Computer Assisted Engineering (CAE) and Computer Aided Manufacturing (CAM) software. Select suitable manufacturing methods for rapid prototyping, incl. wet-layup for developmental composite parts. Select suitable manufacturing methods and materials for metallic containers and structures. Preparing user requirements, concept of operations (CONOPS), technical specifications, design specifications, product specifications, commissioning plans, DFMEAs and risk assessments. Payload integration, with understanding of impacts on aircraft performance and of holistic optimisation at aircraft design stage. All-Electric Propulsion System integration into new or existing airframes (incl. eVTOL) Understanding of customer requirements, challenges and expectations. Explore new technology trends and apply in appropriate scenarios to deliver value to team, customer and Organization. Work with wider project delivery teams to develop on-time, on-budget solutions. Technical Point of Contact and liaison for key Suppliers/Partners. Conducting timely reviews with team members on the work assigned and resolve if there are any issues / concerns on the deliverables. Ensure quality of deliverables to the satisfaction of the customer. Responsible for WP adherence to schedule, costs and review of risks. Assist Program Manager in estimation, dependency identification, developing project plan and tracking the progress. Other Duties and Responsibilities To undertake such other duties and responsibilities as may be reasonably required within the grade and level of the post. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. Some travel within the UK may be required. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Feb 09, 2026
Seasonal
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The role This role is part of Saab Bluebear Business in Bedfordshire. Your role as a Mechanical Design Engineer (Aero) will be to support Head of Engineering on multidisciplinary design challenges involved in the development of unmanned systems. This represents an exciting opportunity to provide technical leadership of innovative products including requirement management, design, integration, manufacturing and testing. Key Responsibilities Day-to-day CAD design and management of multidisciplinary design requirements. Experienced solidworks user, solid modelling, surfacing, assemblies, detailing, BoM creation. First-pass analysis (basic FEA, basic CFD) of implementable design solutions using analysis suites as part of CAD packages (preferably solidworks). Technical management of specific project WPs including task allocation and resource management. Define the design, integration and test activities during development of both R&D and product contracts. Product design innovation, based on research into technical plans for prototypes using Computer Assisted Engineering (CAE) and Computer Aided Manufacturing (CAM) software. Select suitable manufacturing methods for rapid prototyping, incl. wet-layup for developmental composite parts. Select suitable manufacturing methods and materials for metallic containers and structures. Preparing user requirements, concept of operations (CONOPS), technical specifications, design specifications, product specifications, commissioning plans, DFMEAs and risk assessments. Payload integration, with understanding of impacts on aircraft performance and of holistic optimisation at aircraft design stage. All-Electric Propulsion System integration into new or existing airframes (incl. eVTOL) Understanding of customer requirements, challenges and expectations. Explore new technology trends and apply in appropriate scenarios to deliver value to team, customer and Organization. Work with wider project delivery teams to develop on-time, on-budget solutions. Technical Point of Contact and liaison for key Suppliers/Partners. Conducting timely reviews with team members on the work assigned and resolve if there are any issues / concerns on the deliverables. Ensure quality of deliverables to the satisfaction of the customer. Responsible for WP adherence to schedule, costs and review of risks. Assist Program Manager in estimation, dependency identification, developing project plan and tracking the progress. Other Duties and Responsibilities To undertake such other duties and responsibilities as may be reasonably required within the grade and level of the post. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. Some travel within the UK may be required. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
About us Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy. Our mission Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time. Our Vision To be a trusted partner for Security solutions through intelligence, innovation, and influence. Reward and Benefits Competitive salary up to £60,000 (market aligned for Cambridge) Company car allowance or car provision where required 25 days paid holiday plus bank holidays Unlimited training and clear progression pathways Access to a 24/7 employee wellbeing support line and virtual GP service Recognition rewards and refer-a-friend bonus scheme The Opportunity We are seeking an experienced Head of Operations to lead and evolve our operational delivery across client sites in and around Cambridge. This senior role will shape operational strategy, ensure excellence in service delivery, and lead a diverse team of managers and supervisors to deliver safe, professional, and commercially effective security solutions. Key responsibilities Provide strategic and operational leadership for multi-site security operations, ensuring consistent delivery against contractual KPIs and client expectations. Lead, coach and develop site managers and operational supervisors to build high performing, customer-focused teams. Own operational planning including workforce scheduling, resource allocation and rostering to meet client requirements and budget targets. Drive continuous improvement through audits, performance reviews and the implementation of best practice operational processes and technology solutions. Manage client relationships at senior levels, conducting regular reviews, presenting performance data and acting on feedback to strengthen partnerships. Oversee incident management and investigation processes, ensuring accurate reporting, root-cause analysis and effective corrective actions. Ensure compliance with all legislative, regulatory and contractual requirements including SIA standards, health & safety and data protection. Develop and manage departmental budgets, forecasts and cost-control initiatives to support commercial objectives. Champion a people-first culture that embraces diversity, inclusion and wellbeing across the operational teams. Essential skills and experience Proven experience in a senior operational role within the security or related services sector. Strong people leadership skills with experience of managing multi-site teams and frontline managers. Commercial acumen with experience of budget management, KPI delivery and contract compliance. Excellent stakeholder management and communication skills, able to represent the business at client and industry forums. Sound knowledge of SIA regulation, health & safety legislation and incident management best practice. Proficient with MS Office (Excel, Word, Outlook) and comfortable using operational management systems. Full UK driving licence and right to work in the UK with a five-year checkable history. Resilient, proactive and solutions-focused with a strong attention to detail. Desirable Previous experience in a Head of Operations or Regional Operations Manager role. Experience of managing service contracts Relevant professional qualifications in security management, risk or business leadership. We are Dardan Dardan is a people-focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue's "One to Watch". Diversity, Inclusion and Equality At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients. We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values. Click on the icons to follow our social media pages and keep up to date on the latest from Dardan!
Feb 09, 2026
Full time
About us Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy. Our mission Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time. Our Vision To be a trusted partner for Security solutions through intelligence, innovation, and influence. Reward and Benefits Competitive salary up to £60,000 (market aligned for Cambridge) Company car allowance or car provision where required 25 days paid holiday plus bank holidays Unlimited training and clear progression pathways Access to a 24/7 employee wellbeing support line and virtual GP service Recognition rewards and refer-a-friend bonus scheme The Opportunity We are seeking an experienced Head of Operations to lead and evolve our operational delivery across client sites in and around Cambridge. This senior role will shape operational strategy, ensure excellence in service delivery, and lead a diverse team of managers and supervisors to deliver safe, professional, and commercially effective security solutions. Key responsibilities Provide strategic and operational leadership for multi-site security operations, ensuring consistent delivery against contractual KPIs and client expectations. Lead, coach and develop site managers and operational supervisors to build high performing, customer-focused teams. Own operational planning including workforce scheduling, resource allocation and rostering to meet client requirements and budget targets. Drive continuous improvement through audits, performance reviews and the implementation of best practice operational processes and technology solutions. Manage client relationships at senior levels, conducting regular reviews, presenting performance data and acting on feedback to strengthen partnerships. Oversee incident management and investigation processes, ensuring accurate reporting, root-cause analysis and effective corrective actions. Ensure compliance with all legislative, regulatory and contractual requirements including SIA standards, health & safety and data protection. Develop and manage departmental budgets, forecasts and cost-control initiatives to support commercial objectives. Champion a people-first culture that embraces diversity, inclusion and wellbeing across the operational teams. Essential skills and experience Proven experience in a senior operational role within the security or related services sector. Strong people leadership skills with experience of managing multi-site teams and frontline managers. Commercial acumen with experience of budget management, KPI delivery and contract compliance. Excellent stakeholder management and communication skills, able to represent the business at client and industry forums. Sound knowledge of SIA regulation, health & safety legislation and incident management best practice. Proficient with MS Office (Excel, Word, Outlook) and comfortable using operational management systems. Full UK driving licence and right to work in the UK with a five-year checkable history. Resilient, proactive and solutions-focused with a strong attention to detail. Desirable Previous experience in a Head of Operations or Regional Operations Manager role. Experience of managing service contracts Relevant professional qualifications in security management, risk or business leadership. We are Dardan Dardan is a people-focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue's "One to Watch". Diversity, Inclusion and Equality At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients. We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values. Click on the icons to follow our social media pages and keep up to date on the latest from Dardan!
Overview Ready to build a career you're proud of? We innovate to enable financial services firms to transform data into insights that safeguard and enhance their business. Note: This page includes privacy controls and informational content about external services used on the site. Privacy and External Services Click to enable/disable Google Analytics tracking. Google Webfonts: Click to enable/disable Google Webfonts. Google Map Settings: Click to enable/disable Google Maps. Click to enable/disable Google reCaptcha. Vimeo and YouTube video embeds: Privacy Policy. Security and Compliance Highlights SOC 2 Type 2-certified: Trust that your data meets the highest compliance standards. Detailed user logs: Monitor every interaction with full transparency. No training on user data: We never repurpose your data-your privacy is our priority. Zero third-party LLM dependencies: Maintain total ownership of your data and AI pipeline. Curated Public Feeds Always up-to-date: We track and ingest relevant laws, regulations, and exchange rules from trusted public sources. In-platform regulatory comparisons: Compare and reference external compliance feeds directly in Pathfinder. Deep Workplace Integrations Seamless document integrations: Connect to SharePoint, Google Drive, Box, OneDrive-wherever your data lives. Enterprise authentication: Supports SSO, SAML, and Active Directory for secure, frictionless access. Enterprise Workflows and Reporting Human-in-the-loop oversight: Optionality to route business critical queries for human review. Auditability and reporting: Generate granular reports of all interactions. Multilingual support: Responds in 12+ languages-ideal for global compliance teams. Citations for every response: Full traceability back to original sources-no guesswork, no hallucinations. Proprietary LLM Value from day 1: No training required. Stop experimenting, start producing results. Home grown and affordable: Our LLM outperforms generic AI yet remains cost-effective. Proven compliance pedigree: 10+ years of curated financial expertise - compliance is in our DNA. No third-party data sharing: No dependency on third-party LLMs. Leadership and Advisors TOM SCHODORF Tom has more than 30 years experience as an operator for software and SaaS companies. He serves on a number of public and private company boards and provides consultation services in the tech industry. Most recently he was the CRO of Splunk, inc., where he grew bookings more than 20-fold in five years while helping the company IPO and generate more than $10 billion in market value. Prior to Splunk, he had long tenures at BMC Software and IBM, where he held a number of positions in sales and ran business units. Schodorf's vast experience in running complex, go-to-customer operations in the United States, Asia, and Europe led him to co-author, "The Success Cadence," which underscores the special responsibility and importance that a high-performing sales function has in achieving hyper growth. Tom has a BSBA in Finance from The Ohio State University and an MBA from the University of Dayton. MICHAEL PIWOWAR Michael is the executive director of the Milken Institute Center for Financial Markets. He is also a distinguished policy fellow at the Center for Financial Markets Policy at Georgetown University's Center for Financial Markets and Policy. Dr. Piwowar was previously appointed by President Barack Obama to serve as a commissioner in the U.S. Securities and Exchange Commission (SEC) and was designated acting chairman of the Commission by President Donald Trump. He was previously chief economist for the U.S. Senate Committee on Banking, Housing, and Urban Affairs. During the financial crisis and its immediate aftermath, Dr. Piwowar served at the White House as a senior economist at the President's Council of Economic Advisers in both the George W. Bush and Barack Obama Administrations. Before joining the White House, Dr. Piwowar worked as a Principal at the Securities Litigation and Consulting Group as a visiting academic scholar and senior financial economist at the SEC, and as an assistant professor of finance at Iowa State University. He received a B.A. in Foreign Service and International Politics from the Pennsylvania State University, an MBA from Georgetown University, and a Ph.D. in Finance from the Pennsylvania State University. JEFF DIANA Jeff is a seasoned executive with more than 15 years of experience in HR. Prior to joining Atlassian in 2012, Jeff was CPO at SuccessFactors, an SAP company, where he built the company's HR function from scratch, led a series of key initiatives to produce more than $25 million in savings, and doubled the company's salesforce with a record-breaking 600 new hires in one year. Previously, Jeff was chief HR officer at Safeco, a personal insurance company, where he made one of the largest overhauls to the company's rewards program to support a new high growth initiative. Jeff has held HR leadership roles at Microsoft, General Electric, and Bell South. Jeff holds an M.A. in Sociology from the University of South Carolina and an M.A. in Human Resources Management from the Darla Moore School of Business at the University of South Carolina. YOSUKE SASAKI Yosuke Sasaki is a partner, chief of staff and head of CEO Office at SoftBank Investment Advisers(SBIA). After starting his career at the Bank of Tokyo Mitsubishi (now MUFG Bank), he joined Softbank Corp (now SoftBank Group Corp), where he led multiple financing activities, M&A transactions, and the management of several portfolio companies. As part of the SoftBank Vision Fund's founding team, Yosuke helped launch and build the world's largest technology fund. He is based at SBIA headquarters in London and serves as co-representative of SBIA's Tokyo office. Yosuke also acts as an advisor and investment committee member of Deepcore, which is AI-focused early stage VC fund, and an advisor to Shibuya, which is one of special wards in Tokyo. MBA from the Wharton School of the University of Pennsylvania. ALEKSEI SHISHKIN Head of Site Reliability Engineering Aleksei Shishkin serves as the Head of Site Reliability Engineering at Behavox. With 15 years of hands-on experience in DevOps and Site Reliability Engineering, Aleksei offers a blend of leadership acumen, technical mastery, and an intricate understanding of systems design and architecture of distributed systems. Under his leadership, teams, including Product SRE, Cloud Automation, Security Operations, and Customer Support, ensure the smooth operation of Behavox systems for both SaaS and on-premises installations. Aleksei's journey with Behavox started in 2017 when he took on the role of a Senior DevOps Engineer. Leveraging his extensive expertise and unwavering commitment to the excellence and reliability of production systems, he rapidly progressed to a Technical Management position, assuming full ownership of production systems. Before joining Behavox, Aleksei held senior roles in DevOps, Site Reliability Engineering, and Software Engineering across multiple software firms. Most notably, at Mirantis Inc. MANISH KUMAR Manish Kumar is an accomplished professional and product visionary with over a decade of expertise in Product Management, Big Data Analytics, and Product Marketing. His extensive background includes crafting AI/ML driven products across industries like Financial Services, IT & Telecom, with notable roles at global companies such as Ericsson and Tech Mahindra (Mahindra Comviva) prior to joining Behavox. At Behavox, Manish is the driving force behind our flagship Compliance/Quantum product, leading the Product Management vertical. He shapes our product landscape by strategizing product roadmaps, fostering innovation, and implementing revenue-generating approaches that ensure efficient development. A strategic and customer-centric leader, Manish excels at solving intricate business challenges, evidenced by his track record of boosting revenue and elevating customer experiences. His international experience spans North America, LATAM, UK, Europe, Africa, and Asia, enriching his ability to grasp diverse market dynamics and cater to varied customer needs. Manish holds an MBA from the Indian Institute of Management, Indore (IIM Indore), a Masters in International Business from EM Normandie Business School, France, and a B.Tech in Computer Engineering from Delhi College of Engineering (DCE), India. He brings a unique blend of global insights and innovation to our team. TIGRAN PETROSYAN Head of Security Tigran is a CISSP & CEH-certified information security professional with 20 years of experience in security architecture, security operations, governance, and systems engineering. He leverages his wealth of industry knowledge to ensure Behavox's security controls support customer requirements. Throughout his career, Tigran has played pivotal roles for companies operating in highly regulated environments, such as a PCI DSS-compliant payment card processing organization and World Bank's innovative government infrastructure projects. Prior to joining Behavox, Tigran worked at Gameloft, a large mobile gaming company, where he led the information security team in managing cybersecurity for the company. . click apply for full job details
Feb 09, 2026
Full time
Overview Ready to build a career you're proud of? We innovate to enable financial services firms to transform data into insights that safeguard and enhance their business. Note: This page includes privacy controls and informational content about external services used on the site. Privacy and External Services Click to enable/disable Google Analytics tracking. Google Webfonts: Click to enable/disable Google Webfonts. Google Map Settings: Click to enable/disable Google Maps. Click to enable/disable Google reCaptcha. Vimeo and YouTube video embeds: Privacy Policy. Security and Compliance Highlights SOC 2 Type 2-certified: Trust that your data meets the highest compliance standards. Detailed user logs: Monitor every interaction with full transparency. No training on user data: We never repurpose your data-your privacy is our priority. Zero third-party LLM dependencies: Maintain total ownership of your data and AI pipeline. Curated Public Feeds Always up-to-date: We track and ingest relevant laws, regulations, and exchange rules from trusted public sources. In-platform regulatory comparisons: Compare and reference external compliance feeds directly in Pathfinder. Deep Workplace Integrations Seamless document integrations: Connect to SharePoint, Google Drive, Box, OneDrive-wherever your data lives. Enterprise authentication: Supports SSO, SAML, and Active Directory for secure, frictionless access. Enterprise Workflows and Reporting Human-in-the-loop oversight: Optionality to route business critical queries for human review. Auditability and reporting: Generate granular reports of all interactions. Multilingual support: Responds in 12+ languages-ideal for global compliance teams. Citations for every response: Full traceability back to original sources-no guesswork, no hallucinations. Proprietary LLM Value from day 1: No training required. Stop experimenting, start producing results. Home grown and affordable: Our LLM outperforms generic AI yet remains cost-effective. Proven compliance pedigree: 10+ years of curated financial expertise - compliance is in our DNA. No third-party data sharing: No dependency on third-party LLMs. Leadership and Advisors TOM SCHODORF Tom has more than 30 years experience as an operator for software and SaaS companies. He serves on a number of public and private company boards and provides consultation services in the tech industry. Most recently he was the CRO of Splunk, inc., where he grew bookings more than 20-fold in five years while helping the company IPO and generate more than $10 billion in market value. Prior to Splunk, he had long tenures at BMC Software and IBM, where he held a number of positions in sales and ran business units. Schodorf's vast experience in running complex, go-to-customer operations in the United States, Asia, and Europe led him to co-author, "The Success Cadence," which underscores the special responsibility and importance that a high-performing sales function has in achieving hyper growth. Tom has a BSBA in Finance from The Ohio State University and an MBA from the University of Dayton. MICHAEL PIWOWAR Michael is the executive director of the Milken Institute Center for Financial Markets. He is also a distinguished policy fellow at the Center for Financial Markets Policy at Georgetown University's Center for Financial Markets and Policy. Dr. Piwowar was previously appointed by President Barack Obama to serve as a commissioner in the U.S. Securities and Exchange Commission (SEC) and was designated acting chairman of the Commission by President Donald Trump. He was previously chief economist for the U.S. Senate Committee on Banking, Housing, and Urban Affairs. During the financial crisis and its immediate aftermath, Dr. Piwowar served at the White House as a senior economist at the President's Council of Economic Advisers in both the George W. Bush and Barack Obama Administrations. Before joining the White House, Dr. Piwowar worked as a Principal at the Securities Litigation and Consulting Group as a visiting academic scholar and senior financial economist at the SEC, and as an assistant professor of finance at Iowa State University. He received a B.A. in Foreign Service and International Politics from the Pennsylvania State University, an MBA from Georgetown University, and a Ph.D. in Finance from the Pennsylvania State University. JEFF DIANA Jeff is a seasoned executive with more than 15 years of experience in HR. Prior to joining Atlassian in 2012, Jeff was CPO at SuccessFactors, an SAP company, where he built the company's HR function from scratch, led a series of key initiatives to produce more than $25 million in savings, and doubled the company's salesforce with a record-breaking 600 new hires in one year. Previously, Jeff was chief HR officer at Safeco, a personal insurance company, where he made one of the largest overhauls to the company's rewards program to support a new high growth initiative. Jeff has held HR leadership roles at Microsoft, General Electric, and Bell South. Jeff holds an M.A. in Sociology from the University of South Carolina and an M.A. in Human Resources Management from the Darla Moore School of Business at the University of South Carolina. YOSUKE SASAKI Yosuke Sasaki is a partner, chief of staff and head of CEO Office at SoftBank Investment Advisers(SBIA). After starting his career at the Bank of Tokyo Mitsubishi (now MUFG Bank), he joined Softbank Corp (now SoftBank Group Corp), where he led multiple financing activities, M&A transactions, and the management of several portfolio companies. As part of the SoftBank Vision Fund's founding team, Yosuke helped launch and build the world's largest technology fund. He is based at SBIA headquarters in London and serves as co-representative of SBIA's Tokyo office. Yosuke also acts as an advisor and investment committee member of Deepcore, which is AI-focused early stage VC fund, and an advisor to Shibuya, which is one of special wards in Tokyo. MBA from the Wharton School of the University of Pennsylvania. ALEKSEI SHISHKIN Head of Site Reliability Engineering Aleksei Shishkin serves as the Head of Site Reliability Engineering at Behavox. With 15 years of hands-on experience in DevOps and Site Reliability Engineering, Aleksei offers a blend of leadership acumen, technical mastery, and an intricate understanding of systems design and architecture of distributed systems. Under his leadership, teams, including Product SRE, Cloud Automation, Security Operations, and Customer Support, ensure the smooth operation of Behavox systems for both SaaS and on-premises installations. Aleksei's journey with Behavox started in 2017 when he took on the role of a Senior DevOps Engineer. Leveraging his extensive expertise and unwavering commitment to the excellence and reliability of production systems, he rapidly progressed to a Technical Management position, assuming full ownership of production systems. Before joining Behavox, Aleksei held senior roles in DevOps, Site Reliability Engineering, and Software Engineering across multiple software firms. Most notably, at Mirantis Inc. MANISH KUMAR Manish Kumar is an accomplished professional and product visionary with over a decade of expertise in Product Management, Big Data Analytics, and Product Marketing. His extensive background includes crafting AI/ML driven products across industries like Financial Services, IT & Telecom, with notable roles at global companies such as Ericsson and Tech Mahindra (Mahindra Comviva) prior to joining Behavox. At Behavox, Manish is the driving force behind our flagship Compliance/Quantum product, leading the Product Management vertical. He shapes our product landscape by strategizing product roadmaps, fostering innovation, and implementing revenue-generating approaches that ensure efficient development. A strategic and customer-centric leader, Manish excels at solving intricate business challenges, evidenced by his track record of boosting revenue and elevating customer experiences. His international experience spans North America, LATAM, UK, Europe, Africa, and Asia, enriching his ability to grasp diverse market dynamics and cater to varied customer needs. Manish holds an MBA from the Indian Institute of Management, Indore (IIM Indore), a Masters in International Business from EM Normandie Business School, France, and a B.Tech in Computer Engineering from Delhi College of Engineering (DCE), India. He brings a unique blend of global insights and innovation to our team. TIGRAN PETROSYAN Head of Security Tigran is a CISSP & CEH-certified information security professional with 20 years of experience in security architecture, security operations, governance, and systems engineering. He leverages his wealth of industry knowledge to ensure Behavox's security controls support customer requirements. Throughout his career, Tigran has played pivotal roles for companies operating in highly regulated environments, such as a PCI DSS-compliant payment card processing organization and World Bank's innovative government infrastructure projects. Prior to joining Behavox, Tigran worked at Gameloft, a large mobile gaming company, where he led the information security team in managing cybersecurity for the company. . click apply for full job details
Select how often (in days) to receive an alert: Department: Propositions & Service Experience Job Category: Location: London, GB, EC2V 7QN Date: 5 Feb 2026 Job Title: Head of Service Experience Location: London/Glasgow/Edinburgh/Liverpool Contract Type: Perm Reporting to: Ella Hugh The Role Transform how clients experience Rathbones by taking end to end ownership of the client journey across every touchpoint, channel and service standard to consistently deliver good client outcomes. You will lead the Service Experience agenda by working shoulder to shoulder with client facing colleagues, spending real time in the business to live and breathe the journeys as they do. Through collaborative service design expertise and pragmatic cross functional delivery, you will orchestrate the diagnosis, design and implementation of experience improvements and service standards that drive client satisfaction, retention and business growth. Leading a team that creates coherent, frictionless client journeys, you will work across the organisation to embed service design principles and ensure Rathbones delivers consistent, measurable and high quality service. Outcomes of the Role - What You'll Do End to End Client Experience and Service Standards Ownership Act as the enterprise owner of the holistic client experience from onboarding through ongoing service. Design, measure and continually improve journeys and service standards. Establish and evolve clear service standards that define what "good" looks like across key journeys and touchpoints. Embed service standards into operational processes through close collaboration with frontline teams. Ensure that good client outcomes are integrated into design, delivery and change activity. Immersive Engagement With Client Facing Colleagues Work in deep partnership with client facing teams, including advisors, service teams and operations. Sit alongside colleagues to understand real world challenges, pain points and opportunities. Shadow interactions and participate in daily workflows to bring frontline insight into design priorities. Build credibility by ensuring service standards and improvements reflect operational realities. Collaborative Strategic Leadership Drive collaboration with third party partners, data and analytics, change and transformation, and digital product teams. Influence senior leaders to adopt Service Experience principles and incorporate service standards into business design and regulatory programmes. Facilitate enterprise alignment on journey ownership, service standards and target experiences. Virtual Team Leadership and Enterprise Influence Lead a team of three Service Designers focused on end to end journey design, service standards and continuous improvement. Provide virtual leadership across distributed teams to break down silos and ensure consistent, standards aligned experiences. Build collaborative relationships across organisational boundaries to embed service design practice and shared accountability. Pragmatic Design Excellence Balance ambition with operational and technological realities. Translate insights into actionable design decisions that enhance client experience and colleague efficiency. Work closely with technology, digital and operational teams to ensure changes are practical, implementable and aligned with business priorities. Analytics, Measurement and Continuous Improvement Partner with insights and data teams to implement meaningful measurement frameworks for journeys, service standards and outcome delivery. Establish practical metrics demonstrating ROI, client value and alignment with client outcomes expectations. Embed ongoing monitoring of service standards and continuous improvement processes across the organisation Knowledge, Skills and Experience Collaborative & virtual leadership experience Senior Business Designer or Head of CX/SX experience with proven ability to lead virtually and influence across complex enterprise environments, preferably in Wealth Management, Asset Management, or Financial Services. Track record of leading CX/SX functions through collaborative partnerships that deliver pragmatic business outcomes. Experience leading virtual teams and driving practical CX/SX programmes across large, distributed organisations with cross functional, matrix style leadership capabilities. Pragmatic technical skills Proficiency in collaborative design tools (Miro, Figma) with ability to facilitate virtual cross team workshops. Practical experience with digital ecosystems including Salesforce, CRM, and MarTech solutions. Balanced expertise in information architecture, interaction design, visual design, and prototyping with focus on feasible implementation. Collaborative & pragmatic leadership competencies Systematic yet flexible approach to identifying realistic opportunities and implementing practical solutions through orchestrated delivery methods. Exceptional virtual leadership and stakeholder management skills with ability to build consensus and drive decision making across diverse, distributed groups. This is an orchestra conductor role that requires influence, credibility and clout with resources that report to other functional heads. Talent for translating customer insights into actionable, implementable business strategies across enterprise functions. Strong collaborative mindset - actively seeks input, builds on others' ideas, and creates shared ownership of solutions. Pragmatic problem solving - balances ideal outcomes with practical constraints, focuses on deliverable improvements over perfect solutions. Enterprise leadership capability - influences and leads across organisational boundaries without formal authority.
Feb 09, 2026
Full time
Select how often (in days) to receive an alert: Department: Propositions & Service Experience Job Category: Location: London, GB, EC2V 7QN Date: 5 Feb 2026 Job Title: Head of Service Experience Location: London/Glasgow/Edinburgh/Liverpool Contract Type: Perm Reporting to: Ella Hugh The Role Transform how clients experience Rathbones by taking end to end ownership of the client journey across every touchpoint, channel and service standard to consistently deliver good client outcomes. You will lead the Service Experience agenda by working shoulder to shoulder with client facing colleagues, spending real time in the business to live and breathe the journeys as they do. Through collaborative service design expertise and pragmatic cross functional delivery, you will orchestrate the diagnosis, design and implementation of experience improvements and service standards that drive client satisfaction, retention and business growth. Leading a team that creates coherent, frictionless client journeys, you will work across the organisation to embed service design principles and ensure Rathbones delivers consistent, measurable and high quality service. Outcomes of the Role - What You'll Do End to End Client Experience and Service Standards Ownership Act as the enterprise owner of the holistic client experience from onboarding through ongoing service. Design, measure and continually improve journeys and service standards. Establish and evolve clear service standards that define what "good" looks like across key journeys and touchpoints. Embed service standards into operational processes through close collaboration with frontline teams. Ensure that good client outcomes are integrated into design, delivery and change activity. Immersive Engagement With Client Facing Colleagues Work in deep partnership with client facing teams, including advisors, service teams and operations. Sit alongside colleagues to understand real world challenges, pain points and opportunities. Shadow interactions and participate in daily workflows to bring frontline insight into design priorities. Build credibility by ensuring service standards and improvements reflect operational realities. Collaborative Strategic Leadership Drive collaboration with third party partners, data and analytics, change and transformation, and digital product teams. Influence senior leaders to adopt Service Experience principles and incorporate service standards into business design and regulatory programmes. Facilitate enterprise alignment on journey ownership, service standards and target experiences. Virtual Team Leadership and Enterprise Influence Lead a team of three Service Designers focused on end to end journey design, service standards and continuous improvement. Provide virtual leadership across distributed teams to break down silos and ensure consistent, standards aligned experiences. Build collaborative relationships across organisational boundaries to embed service design practice and shared accountability. Pragmatic Design Excellence Balance ambition with operational and technological realities. Translate insights into actionable design decisions that enhance client experience and colleague efficiency. Work closely with technology, digital and operational teams to ensure changes are practical, implementable and aligned with business priorities. Analytics, Measurement and Continuous Improvement Partner with insights and data teams to implement meaningful measurement frameworks for journeys, service standards and outcome delivery. Establish practical metrics demonstrating ROI, client value and alignment with client outcomes expectations. Embed ongoing monitoring of service standards and continuous improvement processes across the organisation Knowledge, Skills and Experience Collaborative & virtual leadership experience Senior Business Designer or Head of CX/SX experience with proven ability to lead virtually and influence across complex enterprise environments, preferably in Wealth Management, Asset Management, or Financial Services. Track record of leading CX/SX functions through collaborative partnerships that deliver pragmatic business outcomes. Experience leading virtual teams and driving practical CX/SX programmes across large, distributed organisations with cross functional, matrix style leadership capabilities. Pragmatic technical skills Proficiency in collaborative design tools (Miro, Figma) with ability to facilitate virtual cross team workshops. Practical experience with digital ecosystems including Salesforce, CRM, and MarTech solutions. Balanced expertise in information architecture, interaction design, visual design, and prototyping with focus on feasible implementation. Collaborative & pragmatic leadership competencies Systematic yet flexible approach to identifying realistic opportunities and implementing practical solutions through orchestrated delivery methods. Exceptional virtual leadership and stakeholder management skills with ability to build consensus and drive decision making across diverse, distributed groups. This is an orchestra conductor role that requires influence, credibility and clout with resources that report to other functional heads. Talent for translating customer insights into actionable, implementable business strategies across enterprise functions. Strong collaborative mindset - actively seeks input, builds on others' ideas, and creates shared ownership of solutions. Pragmatic problem solving - balances ideal outcomes with practical constraints, focuses on deliverable improvements over perfect solutions. Enterprise leadership capability - influences and leads across organisational boundaries without formal authority.
Overview Ready to build a career you're proud of? We innovate to enable financial services firms to transform data into insights that safeguard and enhance their business. Note: This page includes privacy controls and informational content about external services used on the site. Privacy and External Services Click to enable/disable Google Analytics tracking. Google Webfonts: Click to enable/disable Google Webfonts. Google Map Settings: Click to enable/disable Google Maps. Click to enable/disable Google reCaptcha. Vimeo and YouTube video embeds: Privacy Policy. Security and Compliance Highlights SOC 2 Type 2-certified: Trust that your data meets the highest compliance standards. Detailed user logs: Monitor every interaction with full transparency. No training on user data: We never repurpose your data-your privacy is our priority. Zero third-party LLM dependencies: Maintain total ownership of your data and AI pipeline. Curated Public Feeds Always up-to-date: We track and ingest relevant laws, regulations, and exchange rules from trusted public sources. In-platform regulatory comparisons: Compare and reference external compliance feeds directly in Pathfinder. Deep Workplace Integrations Seamless document integrations: Connect to SharePoint, Google Drive, Box, OneDrive-wherever your data lives. Enterprise authentication: Supports SSO, SAML, and Active Directory for secure, frictionless access. Enterprise Workflows and Reporting Human-in-the-loop oversight: Optionality to route business critical queries for human review. Auditability and reporting: Generate granular reports of all interactions. Multilingual support: Responds in 12+ languages-ideal for global compliance teams. Citations for every response: Full traceability back to original sources-no guesswork, no hallucinations. Proprietary LLM Value from day 1: No training required. Stop experimenting, start producing results. Home grown and affordable: Our LLM outperforms generic AI yet remains cost-effective. Proven compliance pedigree: 10+ years of curated financial expertise - compliance is in our DNA. No third-party data sharing: No dependency on third-party LLMs. Leadership and Advisors TOM SCHODORF Tom has more than 30 years experience as an operator for software and SaaS companies. He serves on a number of public and private company boards and provides consultation services in the tech industry. Most recently he was the CRO of Splunk, inc., where he grew bookings more than 20-fold in five years while helping the company IPO and generate more than $10 billion in market value. Prior to Splunk, he had long tenures at BMC Software and IBM, where he held a number of positions in sales and ran business units. Schodorf's vast experience in running complex, go-to-customer operations in the United States, Asia, and Europe led him to co-author, "The Success Cadence," which underscores the special responsibility and importance that a high-performing sales function has in achieving hyper growth. Tom has a BSBA in Finance from The Ohio State University and an MBA from the University of Dayton. MICHAEL PIWOWAR Michael is the executive director of the Milken Institute Center for Financial Markets. He is also a distinguished policy fellow at the Center for Financial Markets Policy at Georgetown University's Center for Financial Markets and Policy. Dr. Piwowar was previously appointed by President Barack Obama to serve as a commissioner in the U.S. Securities and Exchange Commission (SEC) and was designated acting chairman of the Commission by President Donald Trump. He was previously chief economist for the U.S. Senate Committee on Banking, Housing, and Urban Affairs. During the financial crisis and its immediate aftermath, Dr. Piwowar served at the White House as a senior economist at the President's Council of Economic Advisers in both the George W. Bush and Barack Obama Administrations. Before joining the White House, Dr. Piwowar worked as a Principal at the Securities Litigation and Consulting Group as a visiting academic scholar and senior financial economist at the SEC, and as an assistant professor of finance at Iowa State University. He received a B.A. in Foreign Service and International Politics from the Pennsylvania State University, an MBA from Georgetown University, and a Ph.D. in Finance from the Pennsylvania State University. JEFF DIANA Jeff is a seasoned executive with more than 15 years of experience in HR. Prior to joining Atlassian in 2012, Jeff was CPO at SuccessFactors, an SAP company, where he built the company's HR function from scratch, led a series of key initiatives to produce more than $25 million in savings, and doubled the company's salesforce with a record-breaking 600 new hires in one year. Previously, Jeff was chief HR officer at Safeco, a personal insurance company, where he made one of the largest overhauls to the company's rewards program to support a new high growth initiative. Jeff has held HR leadership roles at Microsoft, General Electric, and Bell South. Jeff holds an M.A. in Sociology from the University of South Carolina and an M.A. in Human Resources Management from the Darla Moore School of Business at the University of South Carolina. YOSUKE SASAKI Yosuke Sasaki is a partner, chief of staff and head of CEO Office at SoftBank Investment Advisers(SBIA). After starting his career at the Bank of Tokyo Mitsubishi (now MUFG Bank), he joined Softbank Corp (now SoftBank Group Corp), where he led multiple financing activities, M&A transactions, and the management of several portfolio companies. As part of the SoftBank Vision Fund's founding team, Yosuke helped launch and build the world's largest technology fund. He is based at SBIA headquarters in London and serves as co-representative of SBIA's Tokyo office. Yosuke also acts as an advisor and investment committee member of Deepcore, which is AI-focused early stage VC fund, and an advisor to Shibuya, which is one of special wards in Tokyo. MBA from the Wharton School of the University of Pennsylvania. ALEKSEI SHISHKIN Head of Site Reliability Engineering Aleksei Shishkin serves as the Head of Site Reliability Engineering at Behavox. With 15 years of hands-on experience in DevOps and Site Reliability Engineering, Aleksei offers a blend of leadership acumen, technical mastery, and an intricate understanding of systems design and architecture of distributed systems. Under his leadership, teams, including Product SRE, Cloud Automation, Security Operations, and Customer Support, ensure the smooth operation of Behavox systems for both SaaS and on-premises installations. Aleksei's journey with Behavox started in 2017 when he took on the role of a Senior DevOps Engineer. Leveraging his extensive expertise and unwavering commitment to the excellence and reliability of production systems, he rapidly progressed to a Technical Management position, assuming full ownership of production systems. Before joining Behavox, Aleksei held senior roles in DevOps, Site Reliability Engineering, and Software Engineering across multiple software firms. Most notably, at Mirantis Inc. MANISH KUMAR Manish Kumar is an accomplished professional and product visionary with over a decade of expertise in Product Management, Big Data Analytics, and Product Marketing. His extensive background includes crafting AI/ML driven products across industries like Financial Services, IT & Telecom, with notable roles at global companies such as Ericsson and Tech Mahindra (Mahindra Comviva) prior to joining Behavox. At Behavox, Manish is the driving force behind our flagship Compliance/Quantum product, leading the Product Management vertical. He shapes our product landscape by strategizing product roadmaps, fostering innovation, and implementing revenue-generating approaches that ensure efficient development. A strategic and customer-centric leader, Manish excels at solving intricate business challenges, evidenced by his track record of boosting revenue and elevating customer experiences. His international experience spans North America, LATAM, UK, Europe, Africa, and Asia, enriching his ability to grasp diverse market dynamics and cater to varied customer needs. Manish holds an MBA from the Indian Institute of Management, Indore (IIM Indore), a Masters in International Business from EM Normandie Business School, France, and a B.Tech in Computer Engineering from Delhi College of Engineering (DCE), India. He brings a unique blend of global insights and innovation to our team. TIGRAN PETROSYAN Head of Security Tigran is a CISSP & CEH-certified information security professional with 20 years of experience in security architecture, security operations, governance, and systems engineering. He leverages his wealth of industry knowledge to ensure Behavox's security controls support customer requirements. Throughout his career, Tigran has played pivotal roles for companies operating in highly regulated environments, such as a PCI DSS-compliant payment card processing organization and World Bank's innovative government infrastructure projects. Prior to joining Behavox, Tigran worked at Gameloft, a large mobile gaming company, where he led the information security team in managing cybersecurity for the company. . click apply for full job details
Feb 08, 2026
Full time
Overview Ready to build a career you're proud of? We innovate to enable financial services firms to transform data into insights that safeguard and enhance their business. Note: This page includes privacy controls and informational content about external services used on the site. Privacy and External Services Click to enable/disable Google Analytics tracking. Google Webfonts: Click to enable/disable Google Webfonts. Google Map Settings: Click to enable/disable Google Maps. Click to enable/disable Google reCaptcha. Vimeo and YouTube video embeds: Privacy Policy. Security and Compliance Highlights SOC 2 Type 2-certified: Trust that your data meets the highest compliance standards. Detailed user logs: Monitor every interaction with full transparency. No training on user data: We never repurpose your data-your privacy is our priority. Zero third-party LLM dependencies: Maintain total ownership of your data and AI pipeline. Curated Public Feeds Always up-to-date: We track and ingest relevant laws, regulations, and exchange rules from trusted public sources. In-platform regulatory comparisons: Compare and reference external compliance feeds directly in Pathfinder. Deep Workplace Integrations Seamless document integrations: Connect to SharePoint, Google Drive, Box, OneDrive-wherever your data lives. Enterprise authentication: Supports SSO, SAML, and Active Directory for secure, frictionless access. Enterprise Workflows and Reporting Human-in-the-loop oversight: Optionality to route business critical queries for human review. Auditability and reporting: Generate granular reports of all interactions. Multilingual support: Responds in 12+ languages-ideal for global compliance teams. Citations for every response: Full traceability back to original sources-no guesswork, no hallucinations. Proprietary LLM Value from day 1: No training required. Stop experimenting, start producing results. Home grown and affordable: Our LLM outperforms generic AI yet remains cost-effective. Proven compliance pedigree: 10+ years of curated financial expertise - compliance is in our DNA. No third-party data sharing: No dependency on third-party LLMs. Leadership and Advisors TOM SCHODORF Tom has more than 30 years experience as an operator for software and SaaS companies. He serves on a number of public and private company boards and provides consultation services in the tech industry. Most recently he was the CRO of Splunk, inc., where he grew bookings more than 20-fold in five years while helping the company IPO and generate more than $10 billion in market value. Prior to Splunk, he had long tenures at BMC Software and IBM, where he held a number of positions in sales and ran business units. Schodorf's vast experience in running complex, go-to-customer operations in the United States, Asia, and Europe led him to co-author, "The Success Cadence," which underscores the special responsibility and importance that a high-performing sales function has in achieving hyper growth. Tom has a BSBA in Finance from The Ohio State University and an MBA from the University of Dayton. MICHAEL PIWOWAR Michael is the executive director of the Milken Institute Center for Financial Markets. He is also a distinguished policy fellow at the Center for Financial Markets Policy at Georgetown University's Center for Financial Markets and Policy. Dr. Piwowar was previously appointed by President Barack Obama to serve as a commissioner in the U.S. Securities and Exchange Commission (SEC) and was designated acting chairman of the Commission by President Donald Trump. He was previously chief economist for the U.S. Senate Committee on Banking, Housing, and Urban Affairs. During the financial crisis and its immediate aftermath, Dr. Piwowar served at the White House as a senior economist at the President's Council of Economic Advisers in both the George W. Bush and Barack Obama Administrations. Before joining the White House, Dr. Piwowar worked as a Principal at the Securities Litigation and Consulting Group as a visiting academic scholar and senior financial economist at the SEC, and as an assistant professor of finance at Iowa State University. He received a B.A. in Foreign Service and International Politics from the Pennsylvania State University, an MBA from Georgetown University, and a Ph.D. in Finance from the Pennsylvania State University. JEFF DIANA Jeff is a seasoned executive with more than 15 years of experience in HR. Prior to joining Atlassian in 2012, Jeff was CPO at SuccessFactors, an SAP company, where he built the company's HR function from scratch, led a series of key initiatives to produce more than $25 million in savings, and doubled the company's salesforce with a record-breaking 600 new hires in one year. Previously, Jeff was chief HR officer at Safeco, a personal insurance company, where he made one of the largest overhauls to the company's rewards program to support a new high growth initiative. Jeff has held HR leadership roles at Microsoft, General Electric, and Bell South. Jeff holds an M.A. in Sociology from the University of South Carolina and an M.A. in Human Resources Management from the Darla Moore School of Business at the University of South Carolina. YOSUKE SASAKI Yosuke Sasaki is a partner, chief of staff and head of CEO Office at SoftBank Investment Advisers(SBIA). After starting his career at the Bank of Tokyo Mitsubishi (now MUFG Bank), he joined Softbank Corp (now SoftBank Group Corp), where he led multiple financing activities, M&A transactions, and the management of several portfolio companies. As part of the SoftBank Vision Fund's founding team, Yosuke helped launch and build the world's largest technology fund. He is based at SBIA headquarters in London and serves as co-representative of SBIA's Tokyo office. Yosuke also acts as an advisor and investment committee member of Deepcore, which is AI-focused early stage VC fund, and an advisor to Shibuya, which is one of special wards in Tokyo. MBA from the Wharton School of the University of Pennsylvania. ALEKSEI SHISHKIN Head of Site Reliability Engineering Aleksei Shishkin serves as the Head of Site Reliability Engineering at Behavox. With 15 years of hands-on experience in DevOps and Site Reliability Engineering, Aleksei offers a blend of leadership acumen, technical mastery, and an intricate understanding of systems design and architecture of distributed systems. Under his leadership, teams, including Product SRE, Cloud Automation, Security Operations, and Customer Support, ensure the smooth operation of Behavox systems for both SaaS and on-premises installations. Aleksei's journey with Behavox started in 2017 when he took on the role of a Senior DevOps Engineer. Leveraging his extensive expertise and unwavering commitment to the excellence and reliability of production systems, he rapidly progressed to a Technical Management position, assuming full ownership of production systems. Before joining Behavox, Aleksei held senior roles in DevOps, Site Reliability Engineering, and Software Engineering across multiple software firms. Most notably, at Mirantis Inc. MANISH KUMAR Manish Kumar is an accomplished professional and product visionary with over a decade of expertise in Product Management, Big Data Analytics, and Product Marketing. His extensive background includes crafting AI/ML driven products across industries like Financial Services, IT & Telecom, with notable roles at global companies such as Ericsson and Tech Mahindra (Mahindra Comviva) prior to joining Behavox. At Behavox, Manish is the driving force behind our flagship Compliance/Quantum product, leading the Product Management vertical. He shapes our product landscape by strategizing product roadmaps, fostering innovation, and implementing revenue-generating approaches that ensure efficient development. A strategic and customer-centric leader, Manish excels at solving intricate business challenges, evidenced by his track record of boosting revenue and elevating customer experiences. His international experience spans North America, LATAM, UK, Europe, Africa, and Asia, enriching his ability to grasp diverse market dynamics and cater to varied customer needs. Manish holds an MBA from the Indian Institute of Management, Indore (IIM Indore), a Masters in International Business from EM Normandie Business School, France, and a B.Tech in Computer Engineering from Delhi College of Engineering (DCE), India. He brings a unique blend of global insights and innovation to our team. TIGRAN PETROSYAN Head of Security Tigran is a CISSP & CEH-certified information security professional with 20 years of experience in security architecture, security operations, governance, and systems engineering. He leverages his wealth of industry knowledge to ensure Behavox's security controls support customer requirements. Throughout his career, Tigran has played pivotal roles for companies operating in highly regulated environments, such as a PCI DSS-compliant payment card processing organization and World Bank's innovative government infrastructure projects. Prior to joining Behavox, Tigran worked at Gameloft, a large mobile gaming company, where he led the information security team in managing cybersecurity for the company. . click apply for full job details
Overview We're hiring for a Head of Compliance to support our growing Compliance team. To keep up with our growth in the UK and Ireland, we're looking for a dedicated Head of Compliance to lead and manage NFP Europe's group compliance function in the UK & the Republic of Ireland. You'll work with the General Counsel to oversee NFP Europe's compliance with applicable laws and regulations (including FCA & CBI) and uphold legal and ethical standards in compliance management. This role is subject to the FCA's SM&CR conduct rule requirements & CBI's Common Conduct Standards. NFP, part of the Aon group, specialises in helping businesses in four core areas: insurance, health and safety, employee benefits, and HR, people and talent. Responsibilities Develop and own the compliance strategy, ensuring alignment with business objectives and regulatory expectations. Provide strategic and robust regulatory & compliance advice to Senior Business Leaders; assist the General Counsel with embedding compliance by design across distribution, operations, product, and claims. Own, maintain, and continuously improve the Compliance Framework, including policy architecture, regulatory risk assessments, consumer & conduct risk frameworks, product governance, conflicts of interest processes, and outsourcing oversight. Ensure compliance is integrated within overall risk management, operational resilience, and corporate governance structures. Provide risk-based compliance monitoring/assurance, and deliver high-quality compliance MI and insights to the General Counsel, Boards, Committees, Executive Leadership Team, and business functions. Map and govern SM&CR and SEAR & IAF responsibilities; prepare and deliver compliance reporting and MI to Boards & Committees and senior leaders. Act as the senior point of contact for FCA & CBI supervisory interactions, thematic reviews, deep dives, and formal requests; oversee regulatory submissions, notifications, data filings, and SMF/PCF applications. Maintain open and honest communication with the FCA & CBI and ensure proactive self-reporting; represent the firm in industry consultations and regulatory working groups. Set the strategic direction and methodology for the Compliance Monitoring Plan, ensuring it is risk-based and aligned to FCA & CBI expectations; oversee audits, distribution chain oversight, and file checking functions. Lead the firm's Consumer Duty strategy, ensuring products deliver fair value and good customer outcomes; oversee product governance, fair value assessments, distribution oversight, and outcome testing; lead the annual Consumer Duty Board Report. Approve risk assessments, due diligence, and annual oversight reviews for all partners; challenge distribution arrangements to ensure regulatory compliance and customer outcome integrity. Lead and develop the UK & ROI Compliance teams, ensuring strong capability and succession planning; oversee the delivery of regulatory training to Board, SMFs, and all staff. Qualifications Excellent communication (verbal and written) and ability to translate complex regulation into accessible and relevant business language. Excellent problem-solving skills with a solution-oriented approach. Strong organisational skills and attention to detail with the ability to take a high-level view. Excellent stakeholder management and ability to build relationships with the business while maintaining appropriate professional distance. A strong understanding of the UK regulatory regime (and preferably ROI) as it applies to general insurance and/or wealth management activities. Experience in a compliance function or industry-specific operations. ICA or CII qualifications (essential). Benefits and Culture We offer a broad range of benefits and a People First culture focused on wellbeing and development. Benefits include: Charity and community work opportunities, with fundraising challenges and volunteering options. Apprenticeship programs and a rich suite of employee benefits and perks. Social events, hybrid working options, generous annual leave, and office locations designed to foster collaboration. Inclusion and Belonging initiatives with a dedicated committee and access to Business Resource Groups. Matched employer pension contributions, Life Assurance, Group Income Protection, and lifestyle discounts. Health and wellbeing resources, including additional days off for wellbeing initiatives. We're committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let our Talent Team know - we'll do our best to support you.
Feb 08, 2026
Full time
Overview We're hiring for a Head of Compliance to support our growing Compliance team. To keep up with our growth in the UK and Ireland, we're looking for a dedicated Head of Compliance to lead and manage NFP Europe's group compliance function in the UK & the Republic of Ireland. You'll work with the General Counsel to oversee NFP Europe's compliance with applicable laws and regulations (including FCA & CBI) and uphold legal and ethical standards in compliance management. This role is subject to the FCA's SM&CR conduct rule requirements & CBI's Common Conduct Standards. NFP, part of the Aon group, specialises in helping businesses in four core areas: insurance, health and safety, employee benefits, and HR, people and talent. Responsibilities Develop and own the compliance strategy, ensuring alignment with business objectives and regulatory expectations. Provide strategic and robust regulatory & compliance advice to Senior Business Leaders; assist the General Counsel with embedding compliance by design across distribution, operations, product, and claims. Own, maintain, and continuously improve the Compliance Framework, including policy architecture, regulatory risk assessments, consumer & conduct risk frameworks, product governance, conflicts of interest processes, and outsourcing oversight. Ensure compliance is integrated within overall risk management, operational resilience, and corporate governance structures. Provide risk-based compliance monitoring/assurance, and deliver high-quality compliance MI and insights to the General Counsel, Boards, Committees, Executive Leadership Team, and business functions. Map and govern SM&CR and SEAR & IAF responsibilities; prepare and deliver compliance reporting and MI to Boards & Committees and senior leaders. Act as the senior point of contact for FCA & CBI supervisory interactions, thematic reviews, deep dives, and formal requests; oversee regulatory submissions, notifications, data filings, and SMF/PCF applications. Maintain open and honest communication with the FCA & CBI and ensure proactive self-reporting; represent the firm in industry consultations and regulatory working groups. Set the strategic direction and methodology for the Compliance Monitoring Plan, ensuring it is risk-based and aligned to FCA & CBI expectations; oversee audits, distribution chain oversight, and file checking functions. Lead the firm's Consumer Duty strategy, ensuring products deliver fair value and good customer outcomes; oversee product governance, fair value assessments, distribution oversight, and outcome testing; lead the annual Consumer Duty Board Report. Approve risk assessments, due diligence, and annual oversight reviews for all partners; challenge distribution arrangements to ensure regulatory compliance and customer outcome integrity. Lead and develop the UK & ROI Compliance teams, ensuring strong capability and succession planning; oversee the delivery of regulatory training to Board, SMFs, and all staff. Qualifications Excellent communication (verbal and written) and ability to translate complex regulation into accessible and relevant business language. Excellent problem-solving skills with a solution-oriented approach. Strong organisational skills and attention to detail with the ability to take a high-level view. Excellent stakeholder management and ability to build relationships with the business while maintaining appropriate professional distance. A strong understanding of the UK regulatory regime (and preferably ROI) as it applies to general insurance and/or wealth management activities. Experience in a compliance function or industry-specific operations. ICA or CII qualifications (essential). Benefits and Culture We offer a broad range of benefits and a People First culture focused on wellbeing and development. Benefits include: Charity and community work opportunities, with fundraising challenges and volunteering options. Apprenticeship programs and a rich suite of employee benefits and perks. Social events, hybrid working options, generous annual leave, and office locations designed to foster collaboration. Inclusion and Belonging initiatives with a dedicated committee and access to Business Resource Groups. Matched employer pension contributions, Life Assurance, Group Income Protection, and lifestyle discounts. Health and wellbeing resources, including additional days off for wellbeing initiatives. We're committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let our Talent Team know - we'll do our best to support you.
We're hiring for a Head of Compliance to support our growing compliance team! To keep up with our growth in the UK and Ireland, we're looking for a dedicated Head of Compliance to lead and manage NFP Europe's group compliance function in the UK & the Republic of Ireland. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. As our Head of Compliance, you'll be right at the forefront of helping us deliver this mission by supporting the General Counsel with overseeing NFP Europe's compliance with applicable laws and regulations, including those set by the FCA & the CBI, and other applicable bodies. This will result in ensuring that NFP Europe operates within legal boundaries and adheres legal and ethical standards and best practices in compliance management. This role is subject to the FCA's SM&CR conduct rule requirements & CBI's Common Conduct Standards. We're looking for someone with: Excellent communication (verbal and written) and to be an effective 'regulatory translator' i.e. take complex regulation and make it accessible, understandable and relevant to the business Excellent problem solving skills and to be solution orientated Strong organisational skills and attention to detail but have the ability to take a high level view Excellent stakeholder management skills and be able to build and maintain strong relationships with the business, while also maintaining an appropriate level of professional distance A strong understanding of the UK's and preferably the ROI's regulatory regime as it applies to general insurance and/or wealth management activities Experience gained within a compliance function or industry specific operations ICA or CII qualifications (essential) Using these skills, you'll be: Developing and owning the compliance strategy, ensuring alignment with business objectives and regulatory expectations Providing strategic and robust regulatory & compliance advice to Senior Business Leaders Assisting the General Counsel with influencing long-term business strategy to embed compliance by design across distribution, operations, product, and claims Owning, maintaining, and continuously improving the Compliance Framework, including policy architecture, regulatory risk assessments, consumer & conduct risk frameworks, and product governance systems, conflicts of interest processes, and outsourcing oversight Ensuring compliance is fully integrated within overall risk management, operational resilience, and corporate governance structures Providing insight into NFP Europe's compliance with regulatory requirement through the design and delivery of a risk-based compliance monitoring/assurance plan Providing high-quality compliance MI, insights, and opinions to the General Counsel, the Boards and their Committees, Executive Leadership Team, and Business functions Ensuring SM&CR and SEAR & IAF responsibilities are clearly mapped, documented, and effectively governed Preparing and delivering compliance reporting and MI to Boards & their Committees, Executive Leadership Team, and Senior Business Leaders Acting as NFP Europe's senior point of contact for all FCA & CBI supervisory interactions, thematic reviews, deep dives, and formal requests Overseeing all regulatory submissions, FCA & CBI notifications, RegData filings, and SMF/PCF applications Ensuring robust decision-making and challenge in relation maintaining open and honest communication with the FCA & CBI, ensuring proactive self-reporting Representing the firm in industry consultations and regulatory working groups (as appropriate) Setting the strategic direction and methodology for the Compliance Monitoring Plan, ensuring it is risk-based, proportionate, and aligned to FCA & CBI expectations Overseeing thematic reviews, conducting audits, distribution chain oversight, and file checking functions Leading the firm's Consumer Duty strategy, ensuring products deliver fair value and good customer outcomes Overseeing and approving product governance processes, fair value assessments, distribution oversight, and outcome testing Leading preparation and sign-off of the annual Consumer Duty Board Report Approving risk assessments, due diligence, and annual oversight reviews for all partners Challenging distribution arrangements to ensure regulatory compliance and customer outcome integrity Leading and developing the UK & ROI Compliance teams, ensuring strong capability and succession planning Overseeing delivery of regulatory training to Board, SMFs, and all staff Who is NFP? With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialise in helping businesses in four core areas: Insurance (helping them manage key risks) Health and safety (supporting them to create a safer workplace for their employees) Employee benefits (helping them reward their people more effectively) HR, people and talent (supporting employers and their people to thrive through changes and challenges) What you'll love about working here working in a dynamic, fast-paced organisation in an exciting industry the opportunity to do globally impactful work from day one learning from industry and business line specialists with decades of experience a huge variety of projects to work on and challenges to solve our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being a rich suite of employee benefits and out-of-work perk The great benefits we offer: Finances It's important to know you're paid fairly for the hard work you put in, which is why we complete regular reviews to keep your salary in line as you progress. Plus, we offer initiatives to support and give you financial peace of mind. Matched employer pension contributions Life Assurance and Group Income Protection Lifestyle discounts for well-known brands Work-life balance We appreciate the importance of your life outside of work and the benefits of an effective work-life balance. That's why our policies and culture respect your ability to be flexible, helping you be your best self both in and out of the office. Opportunity for hybrid working Generous annual leave allowance Health and wellbeing We firmly believe in supporting the whole person, not just the employee. At NFP, you have access to a number of initiatives and resources designed to support your physical and mental health and wellbeing. Comprehensive Private healthcare Healthcare cash plan Additional days off throughout the year to focus on your wellbeing Charity and community work At NFP, your sense of purpose will stretch far beyond your job role. With numerous opportunities to support charities and local initiatives close to our heart, you'll be able to join us in making a real difference. Numerous charity fundraising challenges and events throughout the year Opportunities to volunteer and give back to the
Feb 08, 2026
Full time
We're hiring for a Head of Compliance to support our growing compliance team! To keep up with our growth in the UK and Ireland, we're looking for a dedicated Head of Compliance to lead and manage NFP Europe's group compliance function in the UK & the Republic of Ireland. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. As our Head of Compliance, you'll be right at the forefront of helping us deliver this mission by supporting the General Counsel with overseeing NFP Europe's compliance with applicable laws and regulations, including those set by the FCA & the CBI, and other applicable bodies. This will result in ensuring that NFP Europe operates within legal boundaries and adheres legal and ethical standards and best practices in compliance management. This role is subject to the FCA's SM&CR conduct rule requirements & CBI's Common Conduct Standards. We're looking for someone with: Excellent communication (verbal and written) and to be an effective 'regulatory translator' i.e. take complex regulation and make it accessible, understandable and relevant to the business Excellent problem solving skills and to be solution orientated Strong organisational skills and attention to detail but have the ability to take a high level view Excellent stakeholder management skills and be able to build and maintain strong relationships with the business, while also maintaining an appropriate level of professional distance A strong understanding of the UK's and preferably the ROI's regulatory regime as it applies to general insurance and/or wealth management activities Experience gained within a compliance function or industry specific operations ICA or CII qualifications (essential) Using these skills, you'll be: Developing and owning the compliance strategy, ensuring alignment with business objectives and regulatory expectations Providing strategic and robust regulatory & compliance advice to Senior Business Leaders Assisting the General Counsel with influencing long-term business strategy to embed compliance by design across distribution, operations, product, and claims Owning, maintaining, and continuously improving the Compliance Framework, including policy architecture, regulatory risk assessments, consumer & conduct risk frameworks, and product governance systems, conflicts of interest processes, and outsourcing oversight Ensuring compliance is fully integrated within overall risk management, operational resilience, and corporate governance structures Providing insight into NFP Europe's compliance with regulatory requirement through the design and delivery of a risk-based compliance monitoring/assurance plan Providing high-quality compliance MI, insights, and opinions to the General Counsel, the Boards and their Committees, Executive Leadership Team, and Business functions Ensuring SM&CR and SEAR & IAF responsibilities are clearly mapped, documented, and effectively governed Preparing and delivering compliance reporting and MI to Boards & their Committees, Executive Leadership Team, and Senior Business Leaders Acting as NFP Europe's senior point of contact for all FCA & CBI supervisory interactions, thematic reviews, deep dives, and formal requests Overseeing all regulatory submissions, FCA & CBI notifications, RegData filings, and SMF/PCF applications Ensuring robust decision-making and challenge in relation maintaining open and honest communication with the FCA & CBI, ensuring proactive self-reporting Representing the firm in industry consultations and regulatory working groups (as appropriate) Setting the strategic direction and methodology for the Compliance Monitoring Plan, ensuring it is risk-based, proportionate, and aligned to FCA & CBI expectations Overseeing thematic reviews, conducting audits, distribution chain oversight, and file checking functions Leading the firm's Consumer Duty strategy, ensuring products deliver fair value and good customer outcomes Overseeing and approving product governance processes, fair value assessments, distribution oversight, and outcome testing Leading preparation and sign-off of the annual Consumer Duty Board Report Approving risk assessments, due diligence, and annual oversight reviews for all partners Challenging distribution arrangements to ensure regulatory compliance and customer outcome integrity Leading and developing the UK & ROI Compliance teams, ensuring strong capability and succession planning Overseeing delivery of regulatory training to Board, SMFs, and all staff Who is NFP? With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialise in helping businesses in four core areas: Insurance (helping them manage key risks) Health and safety (supporting them to create a safer workplace for their employees) Employee benefits (helping them reward their people more effectively) HR, people and talent (supporting employers and their people to thrive through changes and challenges) What you'll love about working here working in a dynamic, fast-paced organisation in an exciting industry the opportunity to do globally impactful work from day one learning from industry and business line specialists with decades of experience a huge variety of projects to work on and challenges to solve our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being a rich suite of employee benefits and out-of-work perk The great benefits we offer: Finances It's important to know you're paid fairly for the hard work you put in, which is why we complete regular reviews to keep your salary in line as you progress. Plus, we offer initiatives to support and give you financial peace of mind. Matched employer pension contributions Life Assurance and Group Income Protection Lifestyle discounts for well-known brands Work-life balance We appreciate the importance of your life outside of work and the benefits of an effective work-life balance. That's why our policies and culture respect your ability to be flexible, helping you be your best self both in and out of the office. Opportunity for hybrid working Generous annual leave allowance Health and wellbeing We firmly believe in supporting the whole person, not just the employee. At NFP, you have access to a number of initiatives and resources designed to support your physical and mental health and wellbeing. Comprehensive Private healthcare Healthcare cash plan Additional days off throughout the year to focus on your wellbeing Charity and community work At NFP, your sense of purpose will stretch far beyond your job role. With numerous opportunities to support charities and local initiatives close to our heart, you'll be able to join us in making a real difference. Numerous charity fundraising challenges and events throughout the year Opportunities to volunteer and give back to the
Director, Strategic Lead - FX Spot page is loaded Director, Strategic Lead - FX Spotlocations: GBR-London-10 Paternoster Square: SGP-Singapore-1 Raffles Quaytime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Profile: We are looking for a proven product leader and innovator to lead the FX Spot business within LSEG. Encompassing the Primary Market Venue - Spot Matching, the D2C streaming platform, PriceStream and the core RFS Spot business of FXall, the Spot business is a critical part of the LSEG FX suite.The chosen candidate will have a deep understanding of the FX Spot market and the role of Primary Venues within the wider ecosystem. It is likely they will strong opinions on the strategic direction of the market and have a proven track record in enacting change.Key responsibilities of the role: Provide industry-level leadership and strategic thought towards the LSEG FX Spot ecosystem Drive a team of Product Managers and Sales Specialists to deliver on a strategic growth plan Hold ultimate accountability for the revenue from FX Spot at LSEG FX Manage and deliver on product development programmes within a complex ecosystem and where client expectations leave little room for error Be clear in delivering to Senior Management a strategy that is logical and understandable. Show strong reporting skills in the progress of that strategy Promote and foster collaboration across a broad cross-section of stakeholders, showing clear decision making skills to ensure delivering against the agreed strategy Lead, coach, and mentor others within the business to promote successful practices across the organisation Detailed Job Description Based in the London, New York or Singapore offices of LSEG Product Management Drive initiatives to foster volume and revenue growth in FX Spot Implement features and controls to mitigate operational and market risk Monitor competitor offerings and market developments to maintain a leading position in FX trading Commercial Focus Work with the central tenet that we are a commercial operation driving solutions that enhance the client experience Partnership Collaborates with leaders and colleagues across the group to develop cross-divisional solutions to meet stakeholders needs Provide regular updates on the change programme and projects to external committees and boards Partner with compliance and risk teams to ensure adherence to regulatory standards Key person skills and characteristics Explicit experience and a clear knowledge of the workings of the FX Spot market Focuses on results - pursues business goals, take accountability, drives success Using commercial judgement - knows the business, thinks globally and applies commercial perspective + Brings thought leadership + Leverages in-depth understanding of our business model, operations & financial position + Provides commercially sound decision making + Strikes balance between focusing on short term and long term + Communicates with credibility to inspire trust Creating value - scans the environment to identify opportunities and innovates to create sustainable value + Thinks strategically to create lasting opportunities + Ensures clarity of purpose, direction & priorities Leading Change - makes change, provides the context for change and shows adaptability and delivers outstanding execution + Takes ownership of outcomes + Motivates high performing teams to deliver without compromising quality Building effective relationships, connecting to achieve + Is comfortable talking to peers at clients to the required technical level + Can act as a brand ambassador at industry forums + Is able to successfully navigate large institutions in order to get the job done Developing talent - Develops self and others and builds high performing teams + Attracts, develops & engages diverse, top talent + Anticipates talent requirements and proactively draws diverse skillsets from across the group + Supports the team's development through coaching, exposure and stretch assignments Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage
Feb 07, 2026
Full time
Director, Strategic Lead - FX Spot page is loaded Director, Strategic Lead - FX Spotlocations: GBR-London-10 Paternoster Square: SGP-Singapore-1 Raffles Quaytime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Profile: We are looking for a proven product leader and innovator to lead the FX Spot business within LSEG. Encompassing the Primary Market Venue - Spot Matching, the D2C streaming platform, PriceStream and the core RFS Spot business of FXall, the Spot business is a critical part of the LSEG FX suite.The chosen candidate will have a deep understanding of the FX Spot market and the role of Primary Venues within the wider ecosystem. It is likely they will strong opinions on the strategic direction of the market and have a proven track record in enacting change.Key responsibilities of the role: Provide industry-level leadership and strategic thought towards the LSEG FX Spot ecosystem Drive a team of Product Managers and Sales Specialists to deliver on a strategic growth plan Hold ultimate accountability for the revenue from FX Spot at LSEG FX Manage and deliver on product development programmes within a complex ecosystem and where client expectations leave little room for error Be clear in delivering to Senior Management a strategy that is logical and understandable. Show strong reporting skills in the progress of that strategy Promote and foster collaboration across a broad cross-section of stakeholders, showing clear decision making skills to ensure delivering against the agreed strategy Lead, coach, and mentor others within the business to promote successful practices across the organisation Detailed Job Description Based in the London, New York or Singapore offices of LSEG Product Management Drive initiatives to foster volume and revenue growth in FX Spot Implement features and controls to mitigate operational and market risk Monitor competitor offerings and market developments to maintain a leading position in FX trading Commercial Focus Work with the central tenet that we are a commercial operation driving solutions that enhance the client experience Partnership Collaborates with leaders and colleagues across the group to develop cross-divisional solutions to meet stakeholders needs Provide regular updates on the change programme and projects to external committees and boards Partner with compliance and risk teams to ensure adherence to regulatory standards Key person skills and characteristics Explicit experience and a clear knowledge of the workings of the FX Spot market Focuses on results - pursues business goals, take accountability, drives success Using commercial judgement - knows the business, thinks globally and applies commercial perspective + Brings thought leadership + Leverages in-depth understanding of our business model, operations & financial position + Provides commercially sound decision making + Strikes balance between focusing on short term and long term + Communicates with credibility to inspire trust Creating value - scans the environment to identify opportunities and innovates to create sustainable value + Thinks strategically to create lasting opportunities + Ensures clarity of purpose, direction & priorities Leading Change - makes change, provides the context for change and shows adaptability and delivers outstanding execution + Takes ownership of outcomes + Motivates high performing teams to deliver without compromising quality Building effective relationships, connecting to achieve + Is comfortable talking to peers at clients to the required technical level + Can act as a brand ambassador at industry forums + Is able to successfully navigate large institutions in order to get the job done Developing talent - Develops self and others and builds high performing teams + Attracts, develops & engages diverse, top talent + Anticipates talent requirements and proactively draws diverse skillsets from across the group + Supports the team's development through coaching, exposure and stretch assignments Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage
Director, Strategic Lead - FX Swaps page is loaded Director, Strategic Lead - FX Swapslocations: GBR-London-10 Paternoster Squaretime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Profile:We are looking for a proven product leader and innovator to lead the FX Swap business within LSEG.The FX Swap market has been under-invested in for 20 years. In 2025, LSEG FX stepped up its commitment to this critical market and progressed a programme to introduce automated trading in the FX swap market This included an upgraded to the GUI and a fully automated credit check capability. Couple this with direct API trading capability and the foundations for the next chapter of this market have been laid.To take this evolution to the growth stage we are looking for a candidate with a strong understanding of the FX Swap market who can progress the growth potential of this market. It is likely they will strong opinions on the strategic direction of the market and have a proven track record in enacting change.Key responsibilities of the role: Provide industry-level leadership and strategic thought about the strategic direction of the FX Swap market Drive a team of Product Managers and Sales Specialists to deliver on a strategic growth plan Hold ultimate accountability for the revenue from interbank FX Swaps at LSEG Manage and deliver on product development programmes within a complex ecosystem and where client expectations leave little room for error Be clear in delivering to Senior Management a strategy that is logical and understandable. Show strong reporting skills in the progress of that strategy Promote and foster collaboration across a broad cross-section of stakeholders, showing clear decision-making skills to ensure delivering against the agreed strategy Lead, coach, and mentor others within the business to promote successful practices across the organisation Detailed Job Description Based in the London offices of LSEG Product Management Drive initiatives to foster volume and revenue growth in FX Swaps Implement features and controls to mitigate operational and market risk Monitor competitor offerings and market developments to maintain a leading position in FX trading Commercial Focus Work with the central tenet that we are a commercial operation driving solutions that enhance the client experience Partnership Collaborates with leaders and colleagues across the group to develop cross-divisional solutions to meet stakeholders needs Provide regular updates on the change programme and projects to external committees and boards Partner with compliance and risk teams to ensure adherence to regulatory standards Key person skills and characteristics Explicit experience and a clear knowledge of the workings of the FX Swap market Focuses on results - pursues business goals, take accountability, drives success Using commercial judgement - knows the business, thinks globally and applies commercial mindset + Brings thought leadership + Leverages in-depth understanding of our business model, operations & financial position + Provides commercially sound decision making + Strikes balance between focusing on short term and long term + Communicates with credibility to inspire trust Creating value - scans the environment to find opportunities and innovates to create sustainable value + Thinks strategically to create lasting opportunities + Ensures clarity of purpose, direction & priorities Leading Change - makes change, provides the context for change and shows adaptability and delivers outstanding execution + Takes ownership of outcomes + Motivates high performing teams to deliver without compromising quality Building effective relationships, connecting to achieve + Is comfortable talking to peers at clients to the required technical level + Can act as a brand ambassador at industry forums + Is able to successfully navigate large institutions in order to get the job done Developing talent - Develops self and others and builds high performing teams + Attracts, develops & engages diverse, top talent + Anticipates talent requirements and proactively draws diverse skills from across the group + Supports the team's development through coaching, exposure and stretch assignments Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law,
Feb 07, 2026
Full time
Director, Strategic Lead - FX Swaps page is loaded Director, Strategic Lead - FX Swapslocations: GBR-London-10 Paternoster Squaretime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Profile:We are looking for a proven product leader and innovator to lead the FX Swap business within LSEG.The FX Swap market has been under-invested in for 20 years. In 2025, LSEG FX stepped up its commitment to this critical market and progressed a programme to introduce automated trading in the FX swap market This included an upgraded to the GUI and a fully automated credit check capability. Couple this with direct API trading capability and the foundations for the next chapter of this market have been laid.To take this evolution to the growth stage we are looking for a candidate with a strong understanding of the FX Swap market who can progress the growth potential of this market. It is likely they will strong opinions on the strategic direction of the market and have a proven track record in enacting change.Key responsibilities of the role: Provide industry-level leadership and strategic thought about the strategic direction of the FX Swap market Drive a team of Product Managers and Sales Specialists to deliver on a strategic growth plan Hold ultimate accountability for the revenue from interbank FX Swaps at LSEG Manage and deliver on product development programmes within a complex ecosystem and where client expectations leave little room for error Be clear in delivering to Senior Management a strategy that is logical and understandable. Show strong reporting skills in the progress of that strategy Promote and foster collaboration across a broad cross-section of stakeholders, showing clear decision-making skills to ensure delivering against the agreed strategy Lead, coach, and mentor others within the business to promote successful practices across the organisation Detailed Job Description Based in the London offices of LSEG Product Management Drive initiatives to foster volume and revenue growth in FX Swaps Implement features and controls to mitigate operational and market risk Monitor competitor offerings and market developments to maintain a leading position in FX trading Commercial Focus Work with the central tenet that we are a commercial operation driving solutions that enhance the client experience Partnership Collaborates with leaders and colleagues across the group to develop cross-divisional solutions to meet stakeholders needs Provide regular updates on the change programme and projects to external committees and boards Partner with compliance and risk teams to ensure adherence to regulatory standards Key person skills and characteristics Explicit experience and a clear knowledge of the workings of the FX Swap market Focuses on results - pursues business goals, take accountability, drives success Using commercial judgement - knows the business, thinks globally and applies commercial mindset + Brings thought leadership + Leverages in-depth understanding of our business model, operations & financial position + Provides commercially sound decision making + Strikes balance between focusing on short term and long term + Communicates with credibility to inspire trust Creating value - scans the environment to find opportunities and innovates to create sustainable value + Thinks strategically to create lasting opportunities + Ensures clarity of purpose, direction & priorities Leading Change - makes change, provides the context for change and shows adaptability and delivers outstanding execution + Takes ownership of outcomes + Motivates high performing teams to deliver without compromising quality Building effective relationships, connecting to achieve + Is comfortable talking to peers at clients to the required technical level + Can act as a brand ambassador at industry forums + Is able to successfully navigate large institutions in order to get the job done Developing talent - Develops self and others and builds high performing teams + Attracts, develops & engages diverse, top talent + Anticipates talent requirements and proactively draws diverse skills from across the group + Supports the team's development through coaching, exposure and stretch assignments Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law,
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of: Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: We are seeking a highly motivated and detail-oriented Simulator Support Technician to join our dynamic team. As a Simulator Support Technician, you will play an essential part in ensuring that our customer and our delivery teams have the most advanced simulation equipment available to them in order to maintain levels of activity in accordance with the contract. You will work closely with various departments, within our organisation, including Operations and Field Support Representatives, to manage the influx and outflux of equipment, conduct regular maintenance and equipment repairs, inventory audits, and prepare detailed reports on stock levels and usage. Your contributions will directly impact our mission to deliver top-tier capabilities in our European business sector. Join us in this exciting opportunity to elevate your career in a fast-paced, innovative environment as we seek to protect and secure our future through advanced technologies and systems. This role will be based at our Andover site 5 days a week. Key Responsibilities Support, repair & maintain customer owned simulator equipment in accordance with corrective & preventative maintenance processes. Conduct simulator troubleshooting & fault diagnosis. Carry out basic electrical repairs/LRU replacement & general repairs in line with business processes. Reconfigure & install simulator software when required. Prepare & maintain reports on all repair work carried out on the simulation equipment using a bespoke Equipment Management system. Assist in the preparation of simulation equipment prior to deployment, including simulator configuration & picking and packing. Co-ordinate the issue, receipt & storage of materials using the SAAB Equipment Management system, in accordance with established procedures, to the customer. Assist with regular inventory counts and maintain accurate records to ensure stock levels (simulators & associated spare parts) meet operational needs. Oversee the organisation and cleanliness of the storage & repair areas, ensuring compliance with safety regulations. Provide simulator training to the customer during the equipment issue process. Support the Site Manager as required to meet daily operation requirements. Support other SAAB UK sites and field exercise activities when required. Experience & Requirements: Proven experience in inventory management & warehouse operations in a fast-paced environment. Strong organisational skills with the ability to manage multiple tasks & prioritise effectively. Proficient in inventory management software and Microsoft Office Suite, particularly Excel. Excellent communication skills and the ability to work collaboratively within a team environment. Attention to detail and ability to identify discrepancies & resolve issues promptly. Familiarity with safety & compliance regulations within the industry, including hazardous material handling Knowledge of electrical repairs including IPC Certification for soldering electrical & electronic assemblies or equivalent. Counter Balance Forklift License, new or refreshed within the last three years. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Feb 06, 2026
Full time
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of: Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: We are seeking a highly motivated and detail-oriented Simulator Support Technician to join our dynamic team. As a Simulator Support Technician, you will play an essential part in ensuring that our customer and our delivery teams have the most advanced simulation equipment available to them in order to maintain levels of activity in accordance with the contract. You will work closely with various departments, within our organisation, including Operations and Field Support Representatives, to manage the influx and outflux of equipment, conduct regular maintenance and equipment repairs, inventory audits, and prepare detailed reports on stock levels and usage. Your contributions will directly impact our mission to deliver top-tier capabilities in our European business sector. Join us in this exciting opportunity to elevate your career in a fast-paced, innovative environment as we seek to protect and secure our future through advanced technologies and systems. This role will be based at our Andover site 5 days a week. Key Responsibilities Support, repair & maintain customer owned simulator equipment in accordance with corrective & preventative maintenance processes. Conduct simulator troubleshooting & fault diagnosis. Carry out basic electrical repairs/LRU replacement & general repairs in line with business processes. Reconfigure & install simulator software when required. Prepare & maintain reports on all repair work carried out on the simulation equipment using a bespoke Equipment Management system. Assist in the preparation of simulation equipment prior to deployment, including simulator configuration & picking and packing. Co-ordinate the issue, receipt & storage of materials using the SAAB Equipment Management system, in accordance with established procedures, to the customer. Assist with regular inventory counts and maintain accurate records to ensure stock levels (simulators & associated spare parts) meet operational needs. Oversee the organisation and cleanliness of the storage & repair areas, ensuring compliance with safety regulations. Provide simulator training to the customer during the equipment issue process. Support the Site Manager as required to meet daily operation requirements. Support other SAAB UK sites and field exercise activities when required. Experience & Requirements: Proven experience in inventory management & warehouse operations in a fast-paced environment. Strong organisational skills with the ability to manage multiple tasks & prioritise effectively. Proficient in inventory management software and Microsoft Office Suite, particularly Excel. Excellent communication skills and the ability to work collaboratively within a team environment. Attention to detail and ability to identify discrepancies & resolve issues promptly. Familiarity with safety & compliance regulations within the industry, including hazardous material handling Knowledge of electrical repairs including IPC Certification for soldering electrical & electronic assemblies or equivalent. Counter Balance Forklift License, new or refreshed within the last three years. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Part time working - 3 days per week over 3 full days Permanent Are you a highly organised and proactive administrator looking to make a positive impact in a busy team environment? We are seeking an Administrator to provide essential support, ensuring our operations run smoothly and efficiently in our independent Living team. This role is a hybrid working role, and there will be a mixture of working from our head office in Bedford and working from home. So, living at a commutable distance to the office is essential. As an Administration Assistant you will be : Providing comprehensive administrative support, including letter writing, minute taking, diary management, and meeting planning. Coordinating communications and schedule meetings for colleagues. Maintaining accurate records and compile data for reports and reviews. Preparing and distributing meeting agendas and minutes, tracking actions and supporting recurring meeting responsibilities. Acting as a first point of contact for enquiries, liaising with internal departments and ensuring queries are handled promptly and professionally. Supporting with customer queries, refunds, and amendments, ensuring a smooth customer journey. Liaising with other teams to ensure clear, accurate, and consistent messaging. Raising purchase orders, sourcing suppliers, and maintaining up-to-date records in line with procurement processes. Arranging minor purchases, attending finance meetings, and maintaining accurate records for audit and reporting. Assisting with rota management and cover coordination to ensure service continuity. What We're Looking for as an Administrator: Strong data entry, record keeping, and document management skills. Excellent written and verbal communication for liaising with customers, colleagues, and suppliers. Ability to prioritise tasks, manage multiple requests, and consistently meet deadlines. Professional, empathetic approach to working with customers and colleagues. Accuracy in documentation, reporting, and financial tracking. Proactive in resolving day-to-day issues and identifying opportunities for process improvement. Strong organisational and coordination skills. Basic understanding of budgets, invoicing, purchase orders, and financial procedures. Awareness of confidentiality, safeguarding protocols, and handling sensitive information appropriately. Confident in using office software (e.g., Microsoft Office) and digital communication platforms. Familiarity with raising purchase orders, managing budgets, and following financial protocols. Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme Are you ready to make a difference? Apply now and help us deliver excellent administrative support to our team and customers! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Feb 06, 2026
Full time
Part time working - 3 days per week over 3 full days Permanent Are you a highly organised and proactive administrator looking to make a positive impact in a busy team environment? We are seeking an Administrator to provide essential support, ensuring our operations run smoothly and efficiently in our independent Living team. This role is a hybrid working role, and there will be a mixture of working from our head office in Bedford and working from home. So, living at a commutable distance to the office is essential. As an Administration Assistant you will be : Providing comprehensive administrative support, including letter writing, minute taking, diary management, and meeting planning. Coordinating communications and schedule meetings for colleagues. Maintaining accurate records and compile data for reports and reviews. Preparing and distributing meeting agendas and minutes, tracking actions and supporting recurring meeting responsibilities. Acting as a first point of contact for enquiries, liaising with internal departments and ensuring queries are handled promptly and professionally. Supporting with customer queries, refunds, and amendments, ensuring a smooth customer journey. Liaising with other teams to ensure clear, accurate, and consistent messaging. Raising purchase orders, sourcing suppliers, and maintaining up-to-date records in line with procurement processes. Arranging minor purchases, attending finance meetings, and maintaining accurate records for audit and reporting. Assisting with rota management and cover coordination to ensure service continuity. What We're Looking for as an Administrator: Strong data entry, record keeping, and document management skills. Excellent written and verbal communication for liaising with customers, colleagues, and suppliers. Ability to prioritise tasks, manage multiple requests, and consistently meet deadlines. Professional, empathetic approach to working with customers and colleagues. Accuracy in documentation, reporting, and financial tracking. Proactive in resolving day-to-day issues and identifying opportunities for process improvement. Strong organisational and coordination skills. Basic understanding of budgets, invoicing, purchase orders, and financial procedures. Awareness of confidentiality, safeguarding protocols, and handling sensitive information appropriately. Confident in using office software (e.g., Microsoft Office) and digital communication platforms. Familiarity with raising purchase orders, managing budgets, and following financial protocols. Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme Are you ready to make a difference? Apply now and help us deliver excellent administrative support to our team and customers! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Your role As an Executive Assistant to the Head of Sensor Systems UK, you will provide an efficient and responsive administrative, organisational and logistical service: Executive Support Manage complex calendars, coordinate meetings, and schedule appointments across multiple time zones. Prepare executives for meetings through agenda development, briefings, and document preparation. Serve as a primary point of contact between the Head and internal/external stakeholders. Communication & Correspondence Draft, review, and edit high-level communications, presentations, and reports. Handle confidential information with the utmost professionalism and discretion. Manage email inboxes, flag priorities, and respond on behalf of the Head when appropriate. Logistics & Operations Arrange domestic and international travel, including flights, accommodations, transport, and itineraries. Process expenses related to the Head's activities. Organise and support during events, board meetings, and leadership meetings, both on and off site. Project & Office Management Assist with special projects, research and data gathering, as required. Maintain records and up to date file keeping. Collaborate with internal departments to ensure smooth operations and timely execution of initiatives. Provide support, when required, at offsite events Ad hoc support and special projects, when required Travelling to other offices such as London and Farnborough Your experiences and skills Qualifications: Experience supporting senior executives in a corporate setting. Exceptional organisational and multitasking skills. Strong written and verbal communication skills. High proficiency in Microsoft Office. Ability to work independently, anticipate needs, and adapt quickly to changing priorities. Demonstrated professionalism and discretion. Key Competencies Proactive problem solving Professional communication Attention to detail Confidentiality & discretion Time and priority management Relationship building By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Feb 06, 2026
Contractor
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Your role As an Executive Assistant to the Head of Sensor Systems UK, you will provide an efficient and responsive administrative, organisational and logistical service: Executive Support Manage complex calendars, coordinate meetings, and schedule appointments across multiple time zones. Prepare executives for meetings through agenda development, briefings, and document preparation. Serve as a primary point of contact between the Head and internal/external stakeholders. Communication & Correspondence Draft, review, and edit high-level communications, presentations, and reports. Handle confidential information with the utmost professionalism and discretion. Manage email inboxes, flag priorities, and respond on behalf of the Head when appropriate. Logistics & Operations Arrange domestic and international travel, including flights, accommodations, transport, and itineraries. Process expenses related to the Head's activities. Organise and support during events, board meetings, and leadership meetings, both on and off site. Project & Office Management Assist with special projects, research and data gathering, as required. Maintain records and up to date file keeping. Collaborate with internal departments to ensure smooth operations and timely execution of initiatives. Provide support, when required, at offsite events Ad hoc support and special projects, when required Travelling to other offices such as London and Farnborough Your experiences and skills Qualifications: Experience supporting senior executives in a corporate setting. Exceptional organisational and multitasking skills. Strong written and verbal communication skills. High proficiency in Microsoft Office. Ability to work independently, anticipate needs, and adapt quickly to changing priorities. Demonstrated professionalism and discretion. Key Competencies Proactive problem solving Professional communication Attention to detail Confidentiality & discretion Time and priority management Relationship building By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Feb 05, 2026
Full time
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Overview Job title: Head of SWIFT Engineering Role type: Permanent Corporate Title: Executive Director Department: Wholesale Data Technology Location: London (Hybrid) Highly important - Must be technical, having lead teams of developers, extensive hands on personal SWIFT experience and now managing people. This is not a Product/Programme/Project management position. This is heading up a technical team. Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview Payments Technology is a mission-critical function within the Wholesale Operations Technology Division, responsible for delivering comprehensive global payments infrastructure and solutions that enable seamless financial transactions across the organization's worldwide operations. Operating through a globally distributed model, the team provides essential payments processing capabilities, SWIFT connectivity, and financial messaging services that underpin the organization's core Wholesale banking operations and strategic initiatives. The team structure comprises highly skilled SWIFT Engineers, Payments Infrastructure Specialists, and Product Owners. The team hold responsibility for executing and delivering complex, high-impact payments technology initiatives across the division, ensuring alignment with business objectives, regulatory requirements, and technological capabilities. Working in close collaboration with Global Markets, Operations, Cash Management, and Compliance teams, Payments Technology maintains strategic partnerships across the organization. The team's effectiveness is built upon strong stakeholder relationships and executive sponsorship within the business lines. Additionally, the function maintains robust partnerships with SWIFT, correspondent banks, payment networks, and technology vendors, ensuring the delivery of cutting-edge payments solutions that meet evolving business and regulatory requirements. This collaborative approach, combined with deep technical expertise in payments infrastructure and strategic vision, enables Payments Technology to deliver innovative solutions while maintaining operational excellence, regulatory compliance, and 24/7 availability across the global enterprise. Role Overview The role is for an Executive Director to lead our Global Payments function (specifically the SWIFT Engineers), reporting directly to the Global Head of Wholesale Operations Technology. This executive-level position represents a transformational leadership opportunity to drive the strategic vision and implementation of next-generation payments infrastructure that will serve our Wholesale Banking operations worldwide. The successful candidate will be responsible for establishing the technical direction, organizational strategy, and operational excellence required to deliver cutting-edge payments technology that positions our organization at the forefront of global financial services. As Executive Director of Payments Technology, you will serve as the senior executive responsible for conceptualizing, designing, and implementing comprehensive payments infrastructure solutions that meet the evolving needs of our Wholesale Banking business. This role demands a visionary leader who can seamlessly integrate strategic business acumen with deep technical expertise in SWIFT messaging, payments processing, and financial infrastructure to deliver transformational capabilities across multiple business lines, geographic regions, and regulatory environments. You will lead a global team of SWIFT engineers, payments specialists, and technical professionals while collaborating closely with senior stakeholders across the organization to ensure alignment with business objectives and regulatory requirements. Responsibilities Define and execute the strategic vision and technical roadmap for Global Payments Technology infrastructure (primarily SWIFT), ensuring alignment with Wholesale Banking business objectives and long-term organizational goals Lead cross-functional collaboration with Global Markets, Compliance, Operations and Cash Management business lines to identify requirements, design solutions, and implement payments capabilities that drive competitive advantage and operational efficiency Establish and oversee the technical direction and architectural standards for SWIFT infrastructure, including Swift Alliance Access, Gateways, and messaging platforms, ensuring scalability, security, and regulatory compliance across all jurisdictions Build, mentor, and lead a high-performing global team of SWIFT engineers, payments infrastructure specialists, and technical professionals, fostering a culture of innovation and excellence Drive the development and implementation of comprehensive payments governance frameworks, compliance standards, and operational procedures that ensure transaction integrity and regulatory adherence Optimize existing AML technology solutions and their integration with payments infrastructure to enhance transaction monitoring effectiveness, sanctions screening accuracy, and regulatory reporting capabilities while ensuring comprehensive financial crime compliance across all payment workflows Partner with senior executives, business leaders, and technology stakeholders to translate complex payments requirements into scalable technical solutions and strategic initiatives Oversee budget planning, resource allocation, and vendor management for all Payments Technology initiatives, ensuring optimal return on investment and cost efficiency Establish key performance indicators, success metrics, and reporting frameworks to measure infrastructure performance, business impact, and strategic value delivery across payments operations Lead the evaluation, selection, and implementation of payments technologies, SWIFT upgrades, and compliance solutions that enhance capabilities and maintain competitive positioning Ensure robust risk management, security protocols, business continuity, and disaster recovery capabilities are embedded throughout the payments infrastructure Implement comprehensive monitoring frameworks and operational controls to ensure platform resiliency, data integrity, and uninterrupted SWIFT message processing through real-time system health monitoring, automated alerting, and robust recovery procedures while maintaining the highest levels of data accuracy and completeness Manage relationships with SWIFT, correspondent banks, vendor partners, payment networks, and regulatory bodies to ensure optimal connectivity and compliance Drive digital transformation initiatives including real-time payments, API connectivity, and emerging payments technologies Skills, experience, qualifications and knowledge required Management and leadership experience in financial services payments technology, with experience in a senior executive role focused on SWIFT infrastructure and global payments platforms Proven track record of successfully designing, building, and implementing large-scale payments infrastructure specifically for Wholesale Banking or Investment Banking environments Deep expertise in SWIFT messaging standards (MT and MX formats), Swift Alliance Access, SWIFT gateways, and related payments infrastructure technologies Comprehensive understanding of global payments ecosystems, including correspondent banking, Compliance, cash management, and regulatory compliance requirements (Crest, financial screening applications, sanctions compliance) Demonstrated success in leading large, geographically distributed technical teams and managing complex, multi-year payments technology transformation programs Strong financial acumen with experience in budget management, P&L responsibility, and demonstrating ROI for large-scale payments technology investments Exceptional communication and presentation skills with the ability to influence senior stakeholders, regulators, and external partners Advanced degree in Computer Science, Engineering, Finance, or related field; MBA or equivalent business qualification preferred Proven ability to drive organizational change, establish new operating models, and build consensus across complex matrix organizations in payments environments Experience with vendor management, strategic partnerships with SWIFT and payment networks, and technology procurement processes for enterprise-scale implementations Deep knowledge of payments regulations, compliance frameworks, and risk management practices across multiple jurisdictions Understanding of emerging payments technologies including real-time payments, digital currencies, and API-based payment solutions Nomura competencies Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Makeing Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inclusion Respect DEI . click apply for full job details
Feb 05, 2026
Full time
Overview Job title: Head of SWIFT Engineering Role type: Permanent Corporate Title: Executive Director Department: Wholesale Data Technology Location: London (Hybrid) Highly important - Must be technical, having lead teams of developers, extensive hands on personal SWIFT experience and now managing people. This is not a Product/Programme/Project management position. This is heading up a technical team. Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview Payments Technology is a mission-critical function within the Wholesale Operations Technology Division, responsible for delivering comprehensive global payments infrastructure and solutions that enable seamless financial transactions across the organization's worldwide operations. Operating through a globally distributed model, the team provides essential payments processing capabilities, SWIFT connectivity, and financial messaging services that underpin the organization's core Wholesale banking operations and strategic initiatives. The team structure comprises highly skilled SWIFT Engineers, Payments Infrastructure Specialists, and Product Owners. The team hold responsibility for executing and delivering complex, high-impact payments technology initiatives across the division, ensuring alignment with business objectives, regulatory requirements, and technological capabilities. Working in close collaboration with Global Markets, Operations, Cash Management, and Compliance teams, Payments Technology maintains strategic partnerships across the organization. The team's effectiveness is built upon strong stakeholder relationships and executive sponsorship within the business lines. Additionally, the function maintains robust partnerships with SWIFT, correspondent banks, payment networks, and technology vendors, ensuring the delivery of cutting-edge payments solutions that meet evolving business and regulatory requirements. This collaborative approach, combined with deep technical expertise in payments infrastructure and strategic vision, enables Payments Technology to deliver innovative solutions while maintaining operational excellence, regulatory compliance, and 24/7 availability across the global enterprise. Role Overview The role is for an Executive Director to lead our Global Payments function (specifically the SWIFT Engineers), reporting directly to the Global Head of Wholesale Operations Technology. This executive-level position represents a transformational leadership opportunity to drive the strategic vision and implementation of next-generation payments infrastructure that will serve our Wholesale Banking operations worldwide. The successful candidate will be responsible for establishing the technical direction, organizational strategy, and operational excellence required to deliver cutting-edge payments technology that positions our organization at the forefront of global financial services. As Executive Director of Payments Technology, you will serve as the senior executive responsible for conceptualizing, designing, and implementing comprehensive payments infrastructure solutions that meet the evolving needs of our Wholesale Banking business. This role demands a visionary leader who can seamlessly integrate strategic business acumen with deep technical expertise in SWIFT messaging, payments processing, and financial infrastructure to deliver transformational capabilities across multiple business lines, geographic regions, and regulatory environments. You will lead a global team of SWIFT engineers, payments specialists, and technical professionals while collaborating closely with senior stakeholders across the organization to ensure alignment with business objectives and regulatory requirements. Responsibilities Define and execute the strategic vision and technical roadmap for Global Payments Technology infrastructure (primarily SWIFT), ensuring alignment with Wholesale Banking business objectives and long-term organizational goals Lead cross-functional collaboration with Global Markets, Compliance, Operations and Cash Management business lines to identify requirements, design solutions, and implement payments capabilities that drive competitive advantage and operational efficiency Establish and oversee the technical direction and architectural standards for SWIFT infrastructure, including Swift Alliance Access, Gateways, and messaging platforms, ensuring scalability, security, and regulatory compliance across all jurisdictions Build, mentor, and lead a high-performing global team of SWIFT engineers, payments infrastructure specialists, and technical professionals, fostering a culture of innovation and excellence Drive the development and implementation of comprehensive payments governance frameworks, compliance standards, and operational procedures that ensure transaction integrity and regulatory adherence Optimize existing AML technology solutions and their integration with payments infrastructure to enhance transaction monitoring effectiveness, sanctions screening accuracy, and regulatory reporting capabilities while ensuring comprehensive financial crime compliance across all payment workflows Partner with senior executives, business leaders, and technology stakeholders to translate complex payments requirements into scalable technical solutions and strategic initiatives Oversee budget planning, resource allocation, and vendor management for all Payments Technology initiatives, ensuring optimal return on investment and cost efficiency Establish key performance indicators, success metrics, and reporting frameworks to measure infrastructure performance, business impact, and strategic value delivery across payments operations Lead the evaluation, selection, and implementation of payments technologies, SWIFT upgrades, and compliance solutions that enhance capabilities and maintain competitive positioning Ensure robust risk management, security protocols, business continuity, and disaster recovery capabilities are embedded throughout the payments infrastructure Implement comprehensive monitoring frameworks and operational controls to ensure platform resiliency, data integrity, and uninterrupted SWIFT message processing through real-time system health monitoring, automated alerting, and robust recovery procedures while maintaining the highest levels of data accuracy and completeness Manage relationships with SWIFT, correspondent banks, vendor partners, payment networks, and regulatory bodies to ensure optimal connectivity and compliance Drive digital transformation initiatives including real-time payments, API connectivity, and emerging payments technologies Skills, experience, qualifications and knowledge required Management and leadership experience in financial services payments technology, with experience in a senior executive role focused on SWIFT infrastructure and global payments platforms Proven track record of successfully designing, building, and implementing large-scale payments infrastructure specifically for Wholesale Banking or Investment Banking environments Deep expertise in SWIFT messaging standards (MT and MX formats), Swift Alliance Access, SWIFT gateways, and related payments infrastructure technologies Comprehensive understanding of global payments ecosystems, including correspondent banking, Compliance, cash management, and regulatory compliance requirements (Crest, financial screening applications, sanctions compliance) Demonstrated success in leading large, geographically distributed technical teams and managing complex, multi-year payments technology transformation programs Strong financial acumen with experience in budget management, P&L responsibility, and demonstrating ROI for large-scale payments technology investments Exceptional communication and presentation skills with the ability to influence senior stakeholders, regulators, and external partners Advanced degree in Computer Science, Engineering, Finance, or related field; MBA or equivalent business qualification preferred Proven ability to drive organizational change, establish new operating models, and build consensus across complex matrix organizations in payments environments Experience with vendor management, strategic partnerships with SWIFT and payment networks, and technology procurement processes for enterprise-scale implementations Deep knowledge of payments regulations, compliance frameworks, and risk management practices across multiple jurisdictions Understanding of emerging payments technologies including real-time payments, digital currencies, and API-based payment solutions Nomura competencies Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Makeing Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inclusion Respect DEI . click apply for full job details
Glasgow 2026 Commonwealth Games Role: Head of Health & Safety Location: Glasgow (Flexibility on working location and working arrangements considered) Timings: Late February to Late August (Open to secondment opportunities for this role as well as phased start dates. Grafton Recruitment are delighted to be working with the Glasgow 2026 Commonwealth Games organisers to appoint the Head of Health and Safety for the event. Glasgow will welcome 3,000 athletes from 74 nations, across 11 days of world-class sport. This opportunity offers you the chance to be part of something historic, shaping future sporting events and a legacy to Glasgow and the Commonwealth. Responsibilities will include: Overseeing all aspects of H&S, from event delivery and planning responsibilities through to alignment and application across the business on corporate responsibilities. Shaping and driving a proactive safety culture, embedded delivery suppliers, contractors and venue operators; ensuring that athletes, workers, volunteers, spectators and the public operate in environments that protect health, safety and wellbeing. You will lead a team of health and safety advisors, alongside specialists and H&S managers embedded by delivery suppliers. Reporting directly to the CEO, you will lead the development, implementation and assurance of health and safety frameworks, - from venue preparations and workforce operations to public engagement initiatives and supplier contractor integration. Be the health & safety interface with statutory and regulatory authorities, emergency services, venue operators and key delivery partners. Own and lead the design, implementation and continuous improvement of the Health & Safety Management System and Strategy. Lead assurance activities such as audits, inspections, reviews and corrective action follow-up, and drive continuous improvement. Maintain and continuously improve systems for measuring, monitoring, and reporting on Health and Safety performance, including accident/incident investigation. Ensure the delivery of health & safety training, competency frameworks and awareness campaigns. Experience The successful candidate will bring significant experience in senior health and safety leadership within complex, high-risk and fast-paced event environments, operating at executive and board level. Experience of working on major sporting events, or complex multi venue live operational environments. Expertise in developing and implementing effective health and safety management systems, governance structures, and assurance frameworks. Be confident advising senior leaders on statutory duties, risk management and mitigation. Strong stakeholder management skills, along with the ability to influence across public and private sector organisations, statutory bodies and emergency services. NEBOSH Diploma, CMIOSH or equivalent professional accreditation preferred. Well-organised, passionate, and driven, and eager to roll up your sleeves and be part of an inclusive, forward-thinking, and sustainable Games. If you would like to find out more about this role, please reach out to at (url removed) We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Feb 04, 2026
Seasonal
Glasgow 2026 Commonwealth Games Role: Head of Health & Safety Location: Glasgow (Flexibility on working location and working arrangements considered) Timings: Late February to Late August (Open to secondment opportunities for this role as well as phased start dates. Grafton Recruitment are delighted to be working with the Glasgow 2026 Commonwealth Games organisers to appoint the Head of Health and Safety for the event. Glasgow will welcome 3,000 athletes from 74 nations, across 11 days of world-class sport. This opportunity offers you the chance to be part of something historic, shaping future sporting events and a legacy to Glasgow and the Commonwealth. Responsibilities will include: Overseeing all aspects of H&S, from event delivery and planning responsibilities through to alignment and application across the business on corporate responsibilities. Shaping and driving a proactive safety culture, embedded delivery suppliers, contractors and venue operators; ensuring that athletes, workers, volunteers, spectators and the public operate in environments that protect health, safety and wellbeing. You will lead a team of health and safety advisors, alongside specialists and H&S managers embedded by delivery suppliers. Reporting directly to the CEO, you will lead the development, implementation and assurance of health and safety frameworks, - from venue preparations and workforce operations to public engagement initiatives and supplier contractor integration. Be the health & safety interface with statutory and regulatory authorities, emergency services, venue operators and key delivery partners. Own and lead the design, implementation and continuous improvement of the Health & Safety Management System and Strategy. Lead assurance activities such as audits, inspections, reviews and corrective action follow-up, and drive continuous improvement. Maintain and continuously improve systems for measuring, monitoring, and reporting on Health and Safety performance, including accident/incident investigation. Ensure the delivery of health & safety training, competency frameworks and awareness campaigns. Experience The successful candidate will bring significant experience in senior health and safety leadership within complex, high-risk and fast-paced event environments, operating at executive and board level. Experience of working on major sporting events, or complex multi venue live operational environments. Expertise in developing and implementing effective health and safety management systems, governance structures, and assurance frameworks. Be confident advising senior leaders on statutory duties, risk management and mitigation. Strong stakeholder management skills, along with the ability to influence across public and private sector organisations, statutory bodies and emergency services. NEBOSH Diploma, CMIOSH or equivalent professional accreditation preferred. Well-organised, passionate, and driven, and eager to roll up your sleeves and be part of an inclusive, forward-thinking, and sustainable Games. If you would like to find out more about this role, please reach out to at (url removed) We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
In Gateshead, Spear is partnering with Alive Church Spear Gateshead is a part of Alive Church s mission to change the culture of the city by bringing hope to unemployed young people. Whilst the North-East is an amazing place to live, there are still challenges, with large disparities between Gateshead s wealthier and poorer areas, and 23,600 people live in areas described as having deep deprivation. With this comes all the associated issues that poverty causes, including 1 in 4 children growing up in poverty and one of the worst levels of social mobility in the country. Alive Church is a diverse community gathered from across Gateshead, Newcastle and the North East with a vision to see individuals, the church and communities across our region Come Alive in Jesus name. Together they are playing their part in the re-evangelisation of the nation, the revitalisation of the church and the transformation of society. Key Information Salary : £27,000, pro rata Hours: 9.00am 5.00pm, Monday Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations) Contract: Maternity Cover Location : Alive Church Gateshead Closing date : Monday 23rd February (We are interviewing on a rolling basis and might close the application early if we find the right candidate) Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process. For more information please read through our Work With Us Information Pack and Job Specification. Role Responsibilities Oversight of the Spear Programme As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work. Prepare and coach group and 1-1 sessions with the Spear Coach. Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees, as well as their ongoing progress and sustainment of work or education. Partnership Liaison and Relationship Management Establish the primary local referral agencies and steward relationships with these, overseeing and building a strategy to ensure recruitment of young people onto the Spear programme is effective. Maintain and develop relationships with local partners to form a strong referral network. Line Management and Training Manage the Spear Coach, using a coaching approach to invest in their growth and development. Work alongside the Programme Manager to analyse Spear Programme performance and ongoing operations of the centre, and report back on KPIs. Church Community The Spear Centre Manager is directly employed by Alive Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community. You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members and help the Spear Coach to establish a strong presence at the church to build a network of supporters for the Spear programme. Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services. Site Management Work with the Church to coordinate the training room and any infrastructure needs for the Spear Centre. Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies. Person Specification An active Christian, able to personally represent the values and beliefs of Spear and Alive Church, and a commitment to grow and learn spiritually and as a Christian leader. A dynamic and engaging coach with an enthusiasm for and direct experience of coaching and training techniques. Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education. An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity. Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload. Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!
Feb 04, 2026
Full time
In Gateshead, Spear is partnering with Alive Church Spear Gateshead is a part of Alive Church s mission to change the culture of the city by bringing hope to unemployed young people. Whilst the North-East is an amazing place to live, there are still challenges, with large disparities between Gateshead s wealthier and poorer areas, and 23,600 people live in areas described as having deep deprivation. With this comes all the associated issues that poverty causes, including 1 in 4 children growing up in poverty and one of the worst levels of social mobility in the country. Alive Church is a diverse community gathered from across Gateshead, Newcastle and the North East with a vision to see individuals, the church and communities across our region Come Alive in Jesus name. Together they are playing their part in the re-evangelisation of the nation, the revitalisation of the church and the transformation of society. Key Information Salary : £27,000, pro rata Hours: 9.00am 5.00pm, Monday Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations) Contract: Maternity Cover Location : Alive Church Gateshead Closing date : Monday 23rd February (We are interviewing on a rolling basis and might close the application early if we find the right candidate) Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process. For more information please read through our Work With Us Information Pack and Job Specification. Role Responsibilities Oversight of the Spear Programme As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work. Prepare and coach group and 1-1 sessions with the Spear Coach. Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees, as well as their ongoing progress and sustainment of work or education. Partnership Liaison and Relationship Management Establish the primary local referral agencies and steward relationships with these, overseeing and building a strategy to ensure recruitment of young people onto the Spear programme is effective. Maintain and develop relationships with local partners to form a strong referral network. Line Management and Training Manage the Spear Coach, using a coaching approach to invest in their growth and development. Work alongside the Programme Manager to analyse Spear Programme performance and ongoing operations of the centre, and report back on KPIs. Church Community The Spear Centre Manager is directly employed by Alive Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community. You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members and help the Spear Coach to establish a strong presence at the church to build a network of supporters for the Spear programme. Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services. Site Management Work with the Church to coordinate the training room and any infrastructure needs for the Spear Centre. Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies. Person Specification An active Christian, able to personally represent the values and beliefs of Spear and Alive Church, and a commitment to grow and learn spiritually and as a Christian leader. A dynamic and engaging coach with an enthusiasm for and direct experience of coaching and training techniques. Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education. An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity. Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload. Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!
