About the Company IronmongeryDirect is the UK's largest online supplier of ironmongery. About the Role We are looking for a full time Call Centre Agent to join our Contact Centre here at IronmongeryDirect. The team is dynamic, energetic, and hardworking, which is vital within the fast-paced environment we operate in. Through the supportive nature of the team, we pride ourselves on encouraging and sharing best practices to enable each other to do the best job possible. In addition to handling customer interactions via phone and digital channels, there will also be an element of face-to-face customer service as we provide assistance on our Trade Counter. This hands-on element allows us to deliver excellent service directly to our customers, ensuring their needs are met efficiently and effectively. Whilst we're professional and committed, it is also a fun, friendly, and sociable environment to be in. About the Accountabilities Demonstrate exceptional skills when dealing with customers Consistently deliver high standards of customer service to existing and potential customers Establish and build effective working relationships with our client's carrier partners Handle customer issues relating to deliveries and effectively resolving them Demonstrate excellent awareness and responsiveness to sales opportunities Generate sales through service, technical knowledge and selling skills Upsell ancillary products to customers where it is beneficial to do so Work proactively as an integral member of the Team to ensure individual and collective delivery of all-round high standards of performance Actively take personal responsibility to manage enquiries and take ownership of problem resolution including complaint handling Be responsive to demands and anticipate the needs of customer Deliver excellence in customer handling & processing Brand Ambassadors for our client and their Clients' in every interaction About You Good standard of MS products including Excel & Word Communication skills Customer focus Problem-solving Adaptable behaviour Planning and organising Attention to detail About the Benefits 25 days annual leave plus public Bank Holidays Annual investment of 40 hours development & training per employee and opportunities for career progression Subsidised Private Healthcare for employees and their families Fully funded Wellbeing offering operated by Health Shield with the ability to claim back medical costs, access to an EAP service including counselling sessions, a GP Anytime service and access to the NHS-approved Thrive wellbeing app Discretionary annual company performance bonus Monthly WOW awards for those that go above and beyond Staff suggestion scheme with associated rewards Staff discount on our products Long service awards Two paid volunteer days per year Team building & company social events each year 500 refer a friend incentive scheme Free onsite parking in Head Office
Jan 17, 2026
Seasonal
About the Company IronmongeryDirect is the UK's largest online supplier of ironmongery. About the Role We are looking for a full time Call Centre Agent to join our Contact Centre here at IronmongeryDirect. The team is dynamic, energetic, and hardworking, which is vital within the fast-paced environment we operate in. Through the supportive nature of the team, we pride ourselves on encouraging and sharing best practices to enable each other to do the best job possible. In addition to handling customer interactions via phone and digital channels, there will also be an element of face-to-face customer service as we provide assistance on our Trade Counter. This hands-on element allows us to deliver excellent service directly to our customers, ensuring their needs are met efficiently and effectively. Whilst we're professional and committed, it is also a fun, friendly, and sociable environment to be in. About the Accountabilities Demonstrate exceptional skills when dealing with customers Consistently deliver high standards of customer service to existing and potential customers Establish and build effective working relationships with our client's carrier partners Handle customer issues relating to deliveries and effectively resolving them Demonstrate excellent awareness and responsiveness to sales opportunities Generate sales through service, technical knowledge and selling skills Upsell ancillary products to customers where it is beneficial to do so Work proactively as an integral member of the Team to ensure individual and collective delivery of all-round high standards of performance Actively take personal responsibility to manage enquiries and take ownership of problem resolution including complaint handling Be responsive to demands and anticipate the needs of customer Deliver excellence in customer handling & processing Brand Ambassadors for our client and their Clients' in every interaction About You Good standard of MS products including Excel & Word Communication skills Customer focus Problem-solving Adaptable behaviour Planning and organising Attention to detail About the Benefits 25 days annual leave plus public Bank Holidays Annual investment of 40 hours development & training per employee and opportunities for career progression Subsidised Private Healthcare for employees and their families Fully funded Wellbeing offering operated by Health Shield with the ability to claim back medical costs, access to an EAP service including counselling sessions, a GP Anytime service and access to the NHS-approved Thrive wellbeing app Discretionary annual company performance bonus Monthly WOW awards for those that go above and beyond Staff suggestion scheme with associated rewards Staff discount on our products Long service awards Two paid volunteer days per year Team building & company social events each year 500 refer a friend incentive scheme Free onsite parking in Head Office
Excited To Grow Your Career? Our Purpose Is To Make It Easy For People To Save And Invest For A Better Future. We Are Looking For Great People To Join Us, So Please Come And Invest In Your Future At Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About The Role Our Finance team is growing, resulting in an excellent opportunity for an experienced, commercially minded Finance Business Partner (FBP) to join us. You will be responsible for providing commercial finance expertise to Business Line Leadership, delivering financial reporting, budgeting, forecasting & planning, as well as creating insightful analysis. The successful candidate will work closely with Financial Control colleagues to maintain and improve a strong risk and control environment. What you'll be doing Nurturing relationships with key stakeholders across the business to develop an in depth understanding of the Business Line proposition, its clients, and their journeys. Helping key stakeholders and leadership understand the revenue and cost opportunities and how product and journey design impacts financial performance Building understanding to co-create our three-year plan (3YP) and budgets, whilst ensuring risks and opportunities are considered, identified and registered, with remediation plans put into place and delivered. Maintaining investment analysis; including propositional development, pricing, incentives and OD investment Income Statement & Balance Sheet accountability Leading on cost leadership, and the pursuit of efficiency. Drive profitable growth, and positive operating leverage Collaborating with colleagues in the Data team to prepare Financial Management Information, combining financial and non-financial data Taking ownership of forecasting, ensuring projections have strong commercial rationale, and are activity driven wherever possible Developing understanding of new business sales pipeline, conversion, revenue, and direct costs Working closely with the business and broader Finance team, to create accurate profitability analysis Supporting and where appropriate, leading on competitor analysis to inform propositional investment opportunities, activity, and cost benchmarking Contributing a balanced voice of the client, colleague, and shareholder Working across Financial Control and Commercial Finance to ensure best practice ways of working Ensuring alignment and compliance with the Consumer Duty framework and our Assessment of Value obligations About You A qualified accountant (ACCA, CIMA, CIPFA, ACA) with current technical knowledge and post qualification Business Partnering experience Experience of working in a commercial organisation and liaising with all levels of stakeholder. Ability to understand the strategic business goals of an organisation, including revenue streams and pricing, with the ability to 'look beyond the numbers' and understand the wider business context Strong communication and presentation skills with the ability to influence and collaborate effectively across all levels Analytical and critical thinking skills with the ability to translate complex financial data into actionable insights and interpret the impact of both financial and non-financial commercial decisions Attention to detail to proactively identify and resolve issues Ability to work flexibly with conflicting demands to ensure work is scheduled to meet changing priorities and deadlines Strong financial modelling and analytical capabilities, with advanced Excel skills Ability to work, and be resilient, in a fast paced and changeable environment Be curious, looking to continually improve your own, and the wider team's performance, actively promoting change and continuous improvement Interview Process The selection process will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills. For candidates who progress to the next stage, there will be a presentation or assessment to prepare and deliver and an online psychometric assessment Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. For this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office (2 days a week) Why Us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What'S On Offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness provider and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year Dependant on role level Only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Jan 17, 2026
Full time
Excited To Grow Your Career? Our Purpose Is To Make It Easy For People To Save And Invest For A Better Future. We Are Looking For Great People To Join Us, So Please Come And Invest In Your Future At Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About The Role Our Finance team is growing, resulting in an excellent opportunity for an experienced, commercially minded Finance Business Partner (FBP) to join us. You will be responsible for providing commercial finance expertise to Business Line Leadership, delivering financial reporting, budgeting, forecasting & planning, as well as creating insightful analysis. The successful candidate will work closely with Financial Control colleagues to maintain and improve a strong risk and control environment. What you'll be doing Nurturing relationships with key stakeholders across the business to develop an in depth understanding of the Business Line proposition, its clients, and their journeys. Helping key stakeholders and leadership understand the revenue and cost opportunities and how product and journey design impacts financial performance Building understanding to co-create our three-year plan (3YP) and budgets, whilst ensuring risks and opportunities are considered, identified and registered, with remediation plans put into place and delivered. Maintaining investment analysis; including propositional development, pricing, incentives and OD investment Income Statement & Balance Sheet accountability Leading on cost leadership, and the pursuit of efficiency. Drive profitable growth, and positive operating leverage Collaborating with colleagues in the Data team to prepare Financial Management Information, combining financial and non-financial data Taking ownership of forecasting, ensuring projections have strong commercial rationale, and are activity driven wherever possible Developing understanding of new business sales pipeline, conversion, revenue, and direct costs Working closely with the business and broader Finance team, to create accurate profitability analysis Supporting and where appropriate, leading on competitor analysis to inform propositional investment opportunities, activity, and cost benchmarking Contributing a balanced voice of the client, colleague, and shareholder Working across Financial Control and Commercial Finance to ensure best practice ways of working Ensuring alignment and compliance with the Consumer Duty framework and our Assessment of Value obligations About You A qualified accountant (ACCA, CIMA, CIPFA, ACA) with current technical knowledge and post qualification Business Partnering experience Experience of working in a commercial organisation and liaising with all levels of stakeholder. Ability to understand the strategic business goals of an organisation, including revenue streams and pricing, with the ability to 'look beyond the numbers' and understand the wider business context Strong communication and presentation skills with the ability to influence and collaborate effectively across all levels Analytical and critical thinking skills with the ability to translate complex financial data into actionable insights and interpret the impact of both financial and non-financial commercial decisions Attention to detail to proactively identify and resolve issues Ability to work flexibly with conflicting demands to ensure work is scheduled to meet changing priorities and deadlines Strong financial modelling and analytical capabilities, with advanced Excel skills Ability to work, and be resilient, in a fast paced and changeable environment Be curious, looking to continually improve your own, and the wider team's performance, actively promoting change and continuous improvement Interview Process The selection process will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills. For candidates who progress to the next stage, there will be a presentation or assessment to prepare and deliver and an online psychometric assessment Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. For this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office (2 days a week) Why Us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What'S On Offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness provider and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year Dependant on role level Only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. To support our growth, we are looking for a Senior Statutory Reporting Manager to join the Group Statutory Reporting team reporting to the Head of Group Statutory Reporting. This role will be instrumental in meeting the Group statutory reporting requirements as the Starling Group expands internationally and considers an IPO. Group statutory reporting encompasses both Starling Bank Limited and Engine by Starling Limited as well as their subsidiaries and branches. This is a senior level position and would suit someone who has significant technical post qualification experience but is looking for a unique challenge as the Group charters into new territories, expands its product ranges and develops cutting-edge technology solutions to meet our customer needs. On an unrivaled growth path, Starling will provide the Senior Statutory Reporting Manager with exposure to a wide range of opportunities to take ownership as well as develop new knowledge. We are looking for a candidate with a strong technical accounting knowledge and proven ability in applying this practically. We also require someone with an analytical mindset, someone who is able to ask thoughtful questions, and looks to identify opportunities for improvement as they arise. Responsibilities : Lead Group Reporting & Consolidation: Own the timely and accurate preparation of the complex, multinational Group consolidation, ensuring compliance with IFRS Manage Financial Reporting: Manage the end-to-end production of certain of the group Annual Report and Accounts (ARA) and interim reports, coordinating all stakeholders and ensuring alignment with listed entity type best practices. Manage External Audit: Serve as one of the primary points of contact for the external auditors, managing the group audit process to ensure a smooth and efficient close. Technical Accounting Leadership: Act as the key technical expert for Group expansion as well as specific other areas. These include IFRS 15, providing guidance on complex SaaS revenue streams and owning the accounting under IFRS 2 for all complex, group-wide share-based payment schemes. Establish Best Practice: Develop, implement, and maintain group accounting policies, driving the adoption of best practices suitable for a listed entity. Process Improvement & Mentorship: Proactively identify and implement improvements to the financial reporting process, while mentoring and developing other team members for readiness for a listed reporting environment. Requirements A Big-4 qualified chartered accountant with at least 10 years PQE in a listed, multinational firm in similar roles Has led IFRS consolidation and audit in a large international group Exposure to an IPO process will be an advantage Proven expertise in the application of complex accounting standards, particularly IFRS 15 (SaaS revenue models preferred) and IFRS 2 (share-based payments) Advanced proficiency with financial tools, including Microsoft Excel, Oracle NetSuite and statutory reporting systems such as W-Desk Workiva Extensive experience writing technical papers for Executive Committees. Experience presenting at Executive Committees would be desirable Excellent presentation and interpersonal skills, capable of influence at senior levels, and being able to hold technical challenges from the auditors A can-do attitude, belief in our vision, and a willingness to roll-up your sleeves and get stuck in wherever required Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1 - In person interview with the Head of Statutory Reporting Step 2 - In person interview with the Group Financial Controller Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 17, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. To support our growth, we are looking for a Senior Statutory Reporting Manager to join the Group Statutory Reporting team reporting to the Head of Group Statutory Reporting. This role will be instrumental in meeting the Group statutory reporting requirements as the Starling Group expands internationally and considers an IPO. Group statutory reporting encompasses both Starling Bank Limited and Engine by Starling Limited as well as their subsidiaries and branches. This is a senior level position and would suit someone who has significant technical post qualification experience but is looking for a unique challenge as the Group charters into new territories, expands its product ranges and develops cutting-edge technology solutions to meet our customer needs. On an unrivaled growth path, Starling will provide the Senior Statutory Reporting Manager with exposure to a wide range of opportunities to take ownership as well as develop new knowledge. We are looking for a candidate with a strong technical accounting knowledge and proven ability in applying this practically. We also require someone with an analytical mindset, someone who is able to ask thoughtful questions, and looks to identify opportunities for improvement as they arise. Responsibilities : Lead Group Reporting & Consolidation: Own the timely and accurate preparation of the complex, multinational Group consolidation, ensuring compliance with IFRS Manage Financial Reporting: Manage the end-to-end production of certain of the group Annual Report and Accounts (ARA) and interim reports, coordinating all stakeholders and ensuring alignment with listed entity type best practices. Manage External Audit: Serve as one of the primary points of contact for the external auditors, managing the group audit process to ensure a smooth and efficient close. Technical Accounting Leadership: Act as the key technical expert for Group expansion as well as specific other areas. These include IFRS 15, providing guidance on complex SaaS revenue streams and owning the accounting under IFRS 2 for all complex, group-wide share-based payment schemes. Establish Best Practice: Develop, implement, and maintain group accounting policies, driving the adoption of best practices suitable for a listed entity. Process Improvement & Mentorship: Proactively identify and implement improvements to the financial reporting process, while mentoring and developing other team members for readiness for a listed reporting environment. Requirements A Big-4 qualified chartered accountant with at least 10 years PQE in a listed, multinational firm in similar roles Has led IFRS consolidation and audit in a large international group Exposure to an IPO process will be an advantage Proven expertise in the application of complex accounting standards, particularly IFRS 15 (SaaS revenue models preferred) and IFRS 2 (share-based payments) Advanced proficiency with financial tools, including Microsoft Excel, Oracle NetSuite and statutory reporting systems such as W-Desk Workiva Extensive experience writing technical papers for Executive Committees. Experience presenting at Executive Committees would be desirable Excellent presentation and interpersonal skills, capable of influence at senior levels, and being able to hold technical challenges from the auditors A can-do attitude, belief in our vision, and a willingness to roll-up your sleeves and get stuck in wherever required Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1 - In person interview with the Head of Statutory Reporting Step 2 - In person interview with the Group Financial Controller Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
An excellent opportunity for an experienced Metalshop Supervisor to join a well-established company! Job Type: Full-Time, Permanent. Salary: £30,000 - £34,000 Per Annum, Depending on Experience. Location: Nottingham NG7. Schedule: 38 hours per week (Mon-Thu 8am-4:45pm, Fri 8am-1pm), with occasional paid overtime where required. About The Company: The company are one of the UK's leading set construction companies, bringing spectacular productions to life to the West End, Broadway, across the UK, and internationally. Working with some of the best designers in the business, they combine artistry, craftsmanship, and technical expertise to deliver exceptional scenic builds. They are seeking a skilled metalworker with a proven track record of project leadership and team management for the role of Metalshop Supervisor. About The Role: The Metalshop Supervisor will support the delivery of all metal fabrication work within the workshop. This role focuses on day-to-day departmental management, ensuring projects are completed safely, efficiently, and to the highest technical standard. You will lead the workflow of the team, organise tasks, manage materials and equipment, and maintain high-quality craftsmanship across all builds. You will report directly to the Head of Metalshop (Director), escalating major decisions, complex fabrication challenges, and creative technical solutions as required. This role is perfect for a highly skilled fabricator who is ready to step into a leadership and coordination role. Key Responsibilities: Day-to-Day Department Management Assist the overseeing of the daily running of the metalshop, ensuring smooth workflow and productive use of the team's time Delegate tasks to metalworkers based on project priorities and deadlines Maintain clear communication with the Head of metalshop, project managers, and other workshop departments Track progress and flag any issues, delays, or concerns promptly Ensure all work meets quality and structural standards, and artistic specifications Technical & Fabrication Work Carry out hands-on fabrication, welding, and engineering tasks as part of the workshop team Apply excellent problem-solving skills to develop practical solutions within time and budget. Identify when a fabrication challenge requires input from the Head of metalshop (e.g., complex structures, creative mechanisms, innovative techniques) Leadership & Team Support Provide day-to-day supervision, guidance, and support for metalshop staff and freelancers Foster a safe, positive, and collaborative working environment Offer mentoring and skill development where needed Uphold workshop standards for professionalism, communication, and teamwork Health & Safety Ensure all work adheres to health and safety regulations, including risk assessments and safe operating procedures Promote best practice in manual handling, machine use, welding, and workshop conduct Maintain a clean, organised workshop environment Materials & Equipment Monitor stock levels of consumables and materials; order items in advance of need Maintain machinery, tools, and equipment, organising repairs or servicing when required Ensure machines are used correctly and safely by all staff Candidate Requirements: Essential Strong professional experience in metal fabrication Confident in MIG/TIG welding, metalwork machinery, structural assembly, and engineering principles Ability to lead a small team, delegate tasks, and oversee workshop workflow Excellent problem-solving skills and technical creativity Ability to read and interpret technical drawings, CAD, and design references Reliable, organised, and able to work under pressure to meet deadlines Strong communication skills and a collaborative approach Good understanding of workshop health and safety practices Desirable Experience in scenic fabrication or entertainment industry work IPAF, forklift, or other workshop equipment certifications If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Jan 17, 2026
Full time
An excellent opportunity for an experienced Metalshop Supervisor to join a well-established company! Job Type: Full-Time, Permanent. Salary: £30,000 - £34,000 Per Annum, Depending on Experience. Location: Nottingham NG7. Schedule: 38 hours per week (Mon-Thu 8am-4:45pm, Fri 8am-1pm), with occasional paid overtime where required. About The Company: The company are one of the UK's leading set construction companies, bringing spectacular productions to life to the West End, Broadway, across the UK, and internationally. Working with some of the best designers in the business, they combine artistry, craftsmanship, and technical expertise to deliver exceptional scenic builds. They are seeking a skilled metalworker with a proven track record of project leadership and team management for the role of Metalshop Supervisor. About The Role: The Metalshop Supervisor will support the delivery of all metal fabrication work within the workshop. This role focuses on day-to-day departmental management, ensuring projects are completed safely, efficiently, and to the highest technical standard. You will lead the workflow of the team, organise tasks, manage materials and equipment, and maintain high-quality craftsmanship across all builds. You will report directly to the Head of Metalshop (Director), escalating major decisions, complex fabrication challenges, and creative technical solutions as required. This role is perfect for a highly skilled fabricator who is ready to step into a leadership and coordination role. Key Responsibilities: Day-to-Day Department Management Assist the overseeing of the daily running of the metalshop, ensuring smooth workflow and productive use of the team's time Delegate tasks to metalworkers based on project priorities and deadlines Maintain clear communication with the Head of metalshop, project managers, and other workshop departments Track progress and flag any issues, delays, or concerns promptly Ensure all work meets quality and structural standards, and artistic specifications Technical & Fabrication Work Carry out hands-on fabrication, welding, and engineering tasks as part of the workshop team Apply excellent problem-solving skills to develop practical solutions within time and budget. Identify when a fabrication challenge requires input from the Head of metalshop (e.g., complex structures, creative mechanisms, innovative techniques) Leadership & Team Support Provide day-to-day supervision, guidance, and support for metalshop staff and freelancers Foster a safe, positive, and collaborative working environment Offer mentoring and skill development where needed Uphold workshop standards for professionalism, communication, and teamwork Health & Safety Ensure all work adheres to health and safety regulations, including risk assessments and safe operating procedures Promote best practice in manual handling, machine use, welding, and workshop conduct Maintain a clean, organised workshop environment Materials & Equipment Monitor stock levels of consumables and materials; order items in advance of need Maintain machinery, tools, and equipment, organising repairs or servicing when required Ensure machines are used correctly and safely by all staff Candidate Requirements: Essential Strong professional experience in metal fabrication Confident in MIG/TIG welding, metalwork machinery, structural assembly, and engineering principles Ability to lead a small team, delegate tasks, and oversee workshop workflow Excellent problem-solving skills and technical creativity Ability to read and interpret technical drawings, CAD, and design references Reliable, organised, and able to work under pressure to meet deadlines Strong communication skills and a collaborative approach Good understanding of workshop health and safety practices Desirable Experience in scenic fabrication or entertainment industry work IPAF, forklift, or other workshop equipment certifications If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
We have an exciting opportunity to join an expanding business working within the commercial landscape and grounds maintenance sector. This is a total hybrid role which requires a self starter looking to oversee, high end housing projects within 100 miles of Hertfordshire. As Contract Manager is responsible for the efficient, high-quality, and profitable delivery of commercial grounds maintenance services across a designated portfolio of sites. This pivotal role involves leading and developing site teams, cultivating exceptional client relationships, ensuring strict adherence to health, safety, and environmental standards, and leveraging digital tools to optimise operational efficiency. You will also oversee all aspects of team management, including attendance, leave, and performance, alongside ensuring the optimal condition and compliance of company vehicles within your area of control. Key Responsibilities Operational Management: Oversee the day-to-day operations of assigned contracts, ensuring all work is completed to specification, on time, within budget, and to the highest quality standards. Develop and implement efficient work schedules, resource plans, and allocation of equipment and materials to maximise productivity and service delivery. Proactively identify and implement service improvements and cost efficiencies across all contracts. Proactively identify opportunities for contract expansion and upselling additional services to existing clients, contributing to revenue growth. Team Leadership & Development: Lead, mentor, and supervise Team Leaders and operational staff, fostering a positive and productive work environment. Conduct regular performance reviews, identify training needs, and support the professional development of your teams. Manage staff attendance, absences, and approve annual leave requests in coordination with HR and site supervisors, ensuring adequate cover. Address any performance or conduct issues promptly and in line with company policy and UK employment law. Client Relationship Management: Act as the primary point of contact for clients, building and maintaining strong, long-term relationships through proactive communication and regular engagement. Attend regular client review meetings and site visits to ensure satisfaction, address concerns, and identify opportunities for growth. Promptly and effectively resolve any client queries, complaints, or issues, escalating when necessary. Compliance & Safety: Ensure full compliance with all company health & safety policies, UK legislation (e.g., Health and Safety at Work Act 1974, COSHH, LOLER), and environmental regulations. Conduct regular site inspections, risk assessments, and implement necessary control measures to maintain a safe working environment for all staff and site users. Investigate and report on all incidents, accidents, and near misses, implementing corrective actions to prevent recurrence. Maintain accurate and up-to-date records of all compliance activities. Vehicle & Equipment Management: Oversee the scheduling and upkeep of company vehicles and equipment used by field teams, ensuring that regular maintenance, safety checks, and servicing are carried out and logged in line with manufacturer guidelines and legal requirements. Ensure all vehicles are roadworthy, legally compliant (e.g., MOT, tax, insurance), and fit for purpose. Financial Management & Reporting: Monitor and manage operational budgets for assigned contracts, including labour, materials, subcontractors, and fuel usage, aiming to achieve financial targets. Identify and implement cost-saving initiatives without compromising service quality. Monitor and report on service delivery using field management software (e.g., for job tracking, site audits, and reporting), ensuring accurate and timely data entry. Prepare regular performance reports for senior management, highlighting key achievements, challenges, and recommendations. Administrative & Digital Proficiency: Maintain accurate and comprehensive records of site activity, issues, resolutions, and client communications using digital platforms. (Reflow and BrightHr) Ensure the effective utilisation of all company-provided digital tools and software to streamline operations and enhance reporting. Key Performance Indicators (KPIs) Client Satisfaction Score: Achieved through regular feedback mechanisms and contract retention rates. Contractual Compliance: Measured by successful completion of scheduled works, adherence to service level agreements (SLAs), and audit outcomes. Operational Budget Adherence: Variance from agreed budgets for labour, materials, and overheads. Health & Safety Compliance: Number of incidents/accidents, near misses, and outcomes of internal/external safety audits. Team Productivity & Efficiency: Measured by output against resource allocation and timely completion rates. Vehicle & Equipment Utilisation & Compliance: Records of maintenance, safety checks, and overall vehicle availability. Digital Data Accuracy & Reporting Timeliness: Quality and punctuality of data input into field management software and generated reports. Employee Retention & Engagement: Turnover rates within your teams and participation in training and development. Revenue growth: From existing contracts / Upsell value achieved Required Skills & Experience Proven Experience: Significant experience in contract or operational management within the grounds maintenance, landscaping, or a similar commercial service industry in the UK. Leadership & Management: Strong leadership and staff management skills, with a demonstrable ability to motivate, develop, and effectively manage multiple operational teams. Communication: Excellent verbal and written communication skills, with the ability to engage effectively with clients, staff at all levels, and suppliers. Technical Proficiency: Familiarity with field service or workforce management software (e.g. Re-flow, SmartTask, FieldMotion or similar) and strong general IT literacy (Microsoft Office Suite). Industry Knowledge: Comprehensive working knowledge of grounds maintenance practices, tools, equipment, and seasonal requirements. Health & Safety: In-depth awareness and practical application of relevant UK Health & Safety legislation and best practices, including vehicle and equipment safety. A NEBOSH or IOSH qualification is highly desirable. Organisational Skills: Exceptional organisational and planning abilities, with a keen eye for detail and the capacity to manage multiple priorities simultaneously. Financial Acumen: Proven ability to manage budgets, control costs, and identify efficiencies. Driving Licence: A full, clean UK driving licence is essential. Industry Certifications: Relevant industry certifications (e.g., PA1/PA6, SMSTS, NVQ Level 3 in Horticulture/Landscaping) are highly preferred. This job description is intended to provide an overview of the responsibilities and expectations for the role of Contract Manager. Duties may evolve over time in line with operational and business needs. The company reserves the right to amend or update this job description as required. You must have Management experience within Grounds Maintenance, within higher end housing developments Able to develop the area further Be a self starter and manage the contract effectively inline with company standards and budgets. Have strong communication skills.
Jan 17, 2026
Full time
We have an exciting opportunity to join an expanding business working within the commercial landscape and grounds maintenance sector. This is a total hybrid role which requires a self starter looking to oversee, high end housing projects within 100 miles of Hertfordshire. As Contract Manager is responsible for the efficient, high-quality, and profitable delivery of commercial grounds maintenance services across a designated portfolio of sites. This pivotal role involves leading and developing site teams, cultivating exceptional client relationships, ensuring strict adherence to health, safety, and environmental standards, and leveraging digital tools to optimise operational efficiency. You will also oversee all aspects of team management, including attendance, leave, and performance, alongside ensuring the optimal condition and compliance of company vehicles within your area of control. Key Responsibilities Operational Management: Oversee the day-to-day operations of assigned contracts, ensuring all work is completed to specification, on time, within budget, and to the highest quality standards. Develop and implement efficient work schedules, resource plans, and allocation of equipment and materials to maximise productivity and service delivery. Proactively identify and implement service improvements and cost efficiencies across all contracts. Proactively identify opportunities for contract expansion and upselling additional services to existing clients, contributing to revenue growth. Team Leadership & Development: Lead, mentor, and supervise Team Leaders and operational staff, fostering a positive and productive work environment. Conduct regular performance reviews, identify training needs, and support the professional development of your teams. Manage staff attendance, absences, and approve annual leave requests in coordination with HR and site supervisors, ensuring adequate cover. Address any performance or conduct issues promptly and in line with company policy and UK employment law. Client Relationship Management: Act as the primary point of contact for clients, building and maintaining strong, long-term relationships through proactive communication and regular engagement. Attend regular client review meetings and site visits to ensure satisfaction, address concerns, and identify opportunities for growth. Promptly and effectively resolve any client queries, complaints, or issues, escalating when necessary. Compliance & Safety: Ensure full compliance with all company health & safety policies, UK legislation (e.g., Health and Safety at Work Act 1974, COSHH, LOLER), and environmental regulations. Conduct regular site inspections, risk assessments, and implement necessary control measures to maintain a safe working environment for all staff and site users. Investigate and report on all incidents, accidents, and near misses, implementing corrective actions to prevent recurrence. Maintain accurate and up-to-date records of all compliance activities. Vehicle & Equipment Management: Oversee the scheduling and upkeep of company vehicles and equipment used by field teams, ensuring that regular maintenance, safety checks, and servicing are carried out and logged in line with manufacturer guidelines and legal requirements. Ensure all vehicles are roadworthy, legally compliant (e.g., MOT, tax, insurance), and fit for purpose. Financial Management & Reporting: Monitor and manage operational budgets for assigned contracts, including labour, materials, subcontractors, and fuel usage, aiming to achieve financial targets. Identify and implement cost-saving initiatives without compromising service quality. Monitor and report on service delivery using field management software (e.g., for job tracking, site audits, and reporting), ensuring accurate and timely data entry. Prepare regular performance reports for senior management, highlighting key achievements, challenges, and recommendations. Administrative & Digital Proficiency: Maintain accurate and comprehensive records of site activity, issues, resolutions, and client communications using digital platforms. (Reflow and BrightHr) Ensure the effective utilisation of all company-provided digital tools and software to streamline operations and enhance reporting. Key Performance Indicators (KPIs) Client Satisfaction Score: Achieved through regular feedback mechanisms and contract retention rates. Contractual Compliance: Measured by successful completion of scheduled works, adherence to service level agreements (SLAs), and audit outcomes. Operational Budget Adherence: Variance from agreed budgets for labour, materials, and overheads. Health & Safety Compliance: Number of incidents/accidents, near misses, and outcomes of internal/external safety audits. Team Productivity & Efficiency: Measured by output against resource allocation and timely completion rates. Vehicle & Equipment Utilisation & Compliance: Records of maintenance, safety checks, and overall vehicle availability. Digital Data Accuracy & Reporting Timeliness: Quality and punctuality of data input into field management software and generated reports. Employee Retention & Engagement: Turnover rates within your teams and participation in training and development. Revenue growth: From existing contracts / Upsell value achieved Required Skills & Experience Proven Experience: Significant experience in contract or operational management within the grounds maintenance, landscaping, or a similar commercial service industry in the UK. Leadership & Management: Strong leadership and staff management skills, with a demonstrable ability to motivate, develop, and effectively manage multiple operational teams. Communication: Excellent verbal and written communication skills, with the ability to engage effectively with clients, staff at all levels, and suppliers. Technical Proficiency: Familiarity with field service or workforce management software (e.g. Re-flow, SmartTask, FieldMotion or similar) and strong general IT literacy (Microsoft Office Suite). Industry Knowledge: Comprehensive working knowledge of grounds maintenance practices, tools, equipment, and seasonal requirements. Health & Safety: In-depth awareness and practical application of relevant UK Health & Safety legislation and best practices, including vehicle and equipment safety. A NEBOSH or IOSH qualification is highly desirable. Organisational Skills: Exceptional organisational and planning abilities, with a keen eye for detail and the capacity to manage multiple priorities simultaneously. Financial Acumen: Proven ability to manage budgets, control costs, and identify efficiencies. Driving Licence: A full, clean UK driving licence is essential. Industry Certifications: Relevant industry certifications (e.g., PA1/PA6, SMSTS, NVQ Level 3 in Horticulture/Landscaping) are highly preferred. This job description is intended to provide an overview of the responsibilities and expectations for the role of Contract Manager. Duties may evolve over time in line with operational and business needs. The company reserves the right to amend or update this job description as required. You must have Management experience within Grounds Maintenance, within higher end housing developments Able to develop the area further Be a self starter and manage the contract effectively inline with company standards and budgets. Have strong communication skills.
About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we're turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn't good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you're excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain-then this is the moment and the place. We're not just shaping the future of legal tech - we're defining it. Ready to join us in building the intelligent future of law? About the Role As Legal Engineering Operations & Staffing Lead, you'll build and run the operating system that powers Legora's global Legal Engineering (LE) function. You'll ensure the right Legal Engineers are staffed on the right projects - optimizing utilization, balancing workloads, and enabling the team to focus on delivering high-impact, customer-facing work. This is a hands-on, cross-functional role at the intersection of Ops, Product, and Legal Engineering, combining staffing operations, capacity forecasting, and enablement systems. You'll be the connective tissue that translates strategic priorities into scalable execution. What You'll Do 1. Run the Global Staffing Engine Build and manage the staffing and allocation model for Legal Engineering, matching resources to projects by expertise, region, and availability. Maintain visibility into capacity, utilization, and skill coverage across the global team. Partner with Sales and Customer Success to align upcoming pipeline demand with staffing supply. Own the intake and triage process for new Legal Engineering requests (via Salesforce, Slack, or Notion). Ensure equitable workload distribution and consistent delivery across customers and regions. 2. Scale the Legal Engineering Operating Model Define and refine SLAs, handoffs, and engagement models between Sales, CS, and Legal Engineering. Partner with RevOps and People Ops to forecast headcount and hiring needs based on demand models and utilization data. Build dashboards for capacity forecasting, project load, and team health to support leadership decision-making. Support onboarding, training, and enablement initiatives that keep Legal Engineers productive and aligned. 3. Build the Tech & Data Backbone Design and implement tooling for resource visibility, utilization tracking, and project management. Partner with RevOps and IT to integrate staffing data into Salesforce, analytics platforms, and broader GTM systems. Maintain high data integrity, ensuring accurate reporting and actionable insights. Continuously improve systems and workflows to drive scalability and efficiency. 4. Lead Through Influence Serve as the operational backbone for Legal Engineering globally - bridging Product, RevOps, and Customer teams. Translate strategic priorities into day-to-day execution plans, cadences, and reviews. Build and mentor a small operations and staffing coordination team as the function scales. About You 6+ years of experience in Professional Services Operations, Consulting Resource Management, Revenue Operations, or Legal Operations ideally at a law firm, investment bank, or a SaaS technology-driven environment. Demonstrated experience in capacity planning, forecasting, or staffing for delivery-heavy or customer-facing teams. Analytical mindset with comfort designing and iterating on operating models, SLAs, and dashboards. Strong cross-functional collaborator who can navigate Sales, CS, Product, and Legal environments. Comfortable owning both strategic design and hands-on execution (from building dashboards to running staffing meetings). Familiar with Salesforce, project/resource management tools (e.g., Asana, Float, Kantata), and data visualization platforms (Looker, Tableau, or equivalent). Bonus: experience supporting Legal Engineering, Professional Services, or Technical Solutions teams. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
Jan 17, 2026
Full time
About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we're turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn't good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you're excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain-then this is the moment and the place. We're not just shaping the future of legal tech - we're defining it. Ready to join us in building the intelligent future of law? About the Role As Legal Engineering Operations & Staffing Lead, you'll build and run the operating system that powers Legora's global Legal Engineering (LE) function. You'll ensure the right Legal Engineers are staffed on the right projects - optimizing utilization, balancing workloads, and enabling the team to focus on delivering high-impact, customer-facing work. This is a hands-on, cross-functional role at the intersection of Ops, Product, and Legal Engineering, combining staffing operations, capacity forecasting, and enablement systems. You'll be the connective tissue that translates strategic priorities into scalable execution. What You'll Do 1. Run the Global Staffing Engine Build and manage the staffing and allocation model for Legal Engineering, matching resources to projects by expertise, region, and availability. Maintain visibility into capacity, utilization, and skill coverage across the global team. Partner with Sales and Customer Success to align upcoming pipeline demand with staffing supply. Own the intake and triage process for new Legal Engineering requests (via Salesforce, Slack, or Notion). Ensure equitable workload distribution and consistent delivery across customers and regions. 2. Scale the Legal Engineering Operating Model Define and refine SLAs, handoffs, and engagement models between Sales, CS, and Legal Engineering. Partner with RevOps and People Ops to forecast headcount and hiring needs based on demand models and utilization data. Build dashboards for capacity forecasting, project load, and team health to support leadership decision-making. Support onboarding, training, and enablement initiatives that keep Legal Engineers productive and aligned. 3. Build the Tech & Data Backbone Design and implement tooling for resource visibility, utilization tracking, and project management. Partner with RevOps and IT to integrate staffing data into Salesforce, analytics platforms, and broader GTM systems. Maintain high data integrity, ensuring accurate reporting and actionable insights. Continuously improve systems and workflows to drive scalability and efficiency. 4. Lead Through Influence Serve as the operational backbone for Legal Engineering globally - bridging Product, RevOps, and Customer teams. Translate strategic priorities into day-to-day execution plans, cadences, and reviews. Build and mentor a small operations and staffing coordination team as the function scales. About You 6+ years of experience in Professional Services Operations, Consulting Resource Management, Revenue Operations, or Legal Operations ideally at a law firm, investment bank, or a SaaS technology-driven environment. Demonstrated experience in capacity planning, forecasting, or staffing for delivery-heavy or customer-facing teams. Analytical mindset with comfort designing and iterating on operating models, SLAs, and dashboards. Strong cross-functional collaborator who can navigate Sales, CS, Product, and Legal environments. Comfortable owning both strategic design and hands-on execution (from building dashboards to running staffing meetings). Familiar with Salesforce, project/resource management tools (e.g., Asana, Float, Kantata), and data visualization platforms (Looker, Tableau, or equivalent). Bonus: experience supporting Legal Engineering, Professional Services, or Technical Solutions teams. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
A friendly West Sussex based firm are growing in both size and demand and therefore have a great opportunity for an experienced Interior Designer to join their practice in an involved role. Where you will be working across great schemes covering the Leisure, Hospitality & F&B and Commercial sectors. This a hands on role in a medium sized team where you will be responsible for working across projects both smaller and larger seeing the initial design through to onsite construction. We are looking for an individual passionate in the projects my client undertake and looking to become a long term part of a established friendly team. This is a truly great opportunity to join an established yet growing firm. On offer for this permanent, full time role is a competitive salary from 35,000 - 45,000 DOE ( top end on offer is for Senior Interior Designer level) and a great benefits package. The role is office based in this seaside town just out of Brighton, and you will need to live within a commutable distance to Worthing as this role is office working. We are looking for: -A proven portfolio demonstrating a creative and technical skillset. -A background in either the Leisure, Hospitality, Food and beverage or Commercial Interior Design field -The ability and prior experience in producing detailed technical drawings -A proven background in using AutoCAD and Adobe Photoshop (great if you have good hand sketching skills also) -Understanding of building regulations and previous site experience would also both be great if you did have this experience Commutable locations could include: Brighton, Hove, Shoreham, Lewes, Worthing, Ferring, Goring by Sea, Horsham, Bognor Regis, Littlehampton, Chichester, Waterlooville, Havant, Haywards Heath, Billingshurst, Arundel. Other job titles candidates may currently hold: Architect, Senior Architect, Project Designer, Project Architect, Senior Interior Designer, Architectural Designer, Head of Design, Intermediate Interior Designer, Freelance Interior Designer, Design Manager, Project Manager, Senior Designer, Head of Design. Looking to interview in the next week or so, please do not delay in applying with your CV and portfolio. (url removed) Designed Search is acting as an employment agency in relation to this vacancy. In accordance with GDPR, by applying for this position you give us consent to process your data .
Jan 17, 2026
Full time
A friendly West Sussex based firm are growing in both size and demand and therefore have a great opportunity for an experienced Interior Designer to join their practice in an involved role. Where you will be working across great schemes covering the Leisure, Hospitality & F&B and Commercial sectors. This a hands on role in a medium sized team where you will be responsible for working across projects both smaller and larger seeing the initial design through to onsite construction. We are looking for an individual passionate in the projects my client undertake and looking to become a long term part of a established friendly team. This is a truly great opportunity to join an established yet growing firm. On offer for this permanent, full time role is a competitive salary from 35,000 - 45,000 DOE ( top end on offer is for Senior Interior Designer level) and a great benefits package. The role is office based in this seaside town just out of Brighton, and you will need to live within a commutable distance to Worthing as this role is office working. We are looking for: -A proven portfolio demonstrating a creative and technical skillset. -A background in either the Leisure, Hospitality, Food and beverage or Commercial Interior Design field -The ability and prior experience in producing detailed technical drawings -A proven background in using AutoCAD and Adobe Photoshop (great if you have good hand sketching skills also) -Understanding of building regulations and previous site experience would also both be great if you did have this experience Commutable locations could include: Brighton, Hove, Shoreham, Lewes, Worthing, Ferring, Goring by Sea, Horsham, Bognor Regis, Littlehampton, Chichester, Waterlooville, Havant, Haywards Heath, Billingshurst, Arundel. Other job titles candidates may currently hold: Architect, Senior Architect, Project Designer, Project Architect, Senior Interior Designer, Architectural Designer, Head of Design, Intermediate Interior Designer, Freelance Interior Designer, Design Manager, Project Manager, Senior Designer, Head of Design. Looking to interview in the next week or so, please do not delay in applying with your CV and portfolio. (url removed) Designed Search is acting as an employment agency in relation to this vacancy. In accordance with GDPR, by applying for this position you give us consent to process your data .
About Us Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date. Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; 'collaborative staff banks', which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps. Patchwork Health has been recognised as HSJ's 2022 Staffing Solution of the Year, and has recently received the prestigious HSJ Partnership Award and the Spectator's Economic Innovator of the Year Award. The Role Our Customer Success Team resides within the Client Operations Team in the Operations business area, and is responsible for maintaining relationships with all customers, especially those of strategic importance to the business (i.e., account management). We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Through proactive support, Customer Success Managers aim to empower all customers and enhance their and their user's overall experience with Patchwork's products. A primary focus of this role is to support customer relationships through driving best practices for system utilisation and supporting Customer Success Directors in fostering long term relationships. Everyone in Customer Success is capable of assisting across all products, but there will predominantly be a focus on rostering and job planning. Key Responsibilities System Utilisation, Insights & Reporting Monitoring customer usage metrics, identify trends, and provide actionable data driven insights to improve product engagement and satisfaction. Presenting performance reports and success metrics during customer review meetings, highlighting successes and areas for improvement. Attending customer site meetings, from time to time, to complete activities such as system configuration audits. Updating the CRM with any actions from meetings, including meeting notes; and ensuring actions are fed to the relevant team. Using data to embed best practice of system utilisation across the wider business and with external stakeholders. Customer Relationship Management Working closely with and supporting all roles within the Customer Success Team to drive successful and optimal system utilisation and effective and impactful communication with customers. Supporting Patchwork's Customer Success Directors with product knowledge to improve the impact of all meetings. Developing and maintaining impactful relationships with key external stakeholders. Receive inbound Customer Success queries such as continual improvement requests and configuration queries, and understanding where to divert these queries appropriately. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Delegate, or handing over, tasks to the appropriate internal teams for resolution, which may involve, for example, notifying the Customer Support Team of actions arising from meetings. Advocate for customers by consistently representing their needs and perspectives within the organisation, developing and leveraging good relationships with internal stakeholders. Internal Collaboration, Education & Best Practice Working collaboratively within the Customer Success Team to develop and document processes to build up, maintain and improve a knowledge base, including clear internal change management procedures and audit documentation for customers. Supporting Customer Success Directors by providing and analysing customer and app user feedback and data analysis, along with industry standards and new technologies to collaboratively drive a culture of continuous improvement. Continuously documenting ways of working to improve cross functional collaboration and to relay product feedback and customer insights to internal stakeholders. Working with Customer Success Directors to ensure a seamless experience for all of Patchwork's customers by sharing relevant insights to offer more personalised support. Supporting cross functional teams such as Revenue, Product and Technology teams by providing experienced guidance on Patchwork's products (i.e., how the product works - either as intended to customers or how the product actually works for customers to internal stakeholders) and best practice of system utilisation. Educating internal stakeholders on system understanding and utilisation, with a goal of knowledge transfer and upskilling internal stakeholders. Monitor industry trends, new technologies and Customer Success best practices, providing support within the Customer Success Team to ensure the whole team continues to be innovative and competitive. Support Customer Success Executives within the Customer Success Team. Collaborate with Customer Support to facilitate customer success. Build and maintain good relationships with internal stakeholders, specifically the wider Client Operations teams and the Product and Technology teams. Requirements Essential Proven experience in nurturing customer relationships in a similar role. Strong interpersonal and communication skills to build trust and rapport with internal and external stakeholders. Ability to represent the customer's voice within the company, ensuring customer feedback is addressed and prioritised. Strong analytical and problem solving capabilities to address challenges effectively. Proactive approach in identifying potential issues and offering solutions for best system utilisation. Strong organisational skills to handle timelines, follow ups, and prioritisation of client needs. Proficiency in using data to present insights. Ability to quickly learn and understand new product functionality. Capable of training and imparting knowledge to others. Ability and willingness to work cross functionally with sales, product, and support teams to ensure alignment and consistent service delivery. Excellent listening, written, and verbal communication skills. Demonstrable ability to anticipate customer needs and identify potential problems before they scale. Eagerness to work with multiple people and be a self starter. Prideful in attention to detail. Experience using common customer tools and CRMs (i.e., HubSpot). Tech savvy and adaptable to new technologies and systems. Experience collaborating in a dynamic, fast paced and autonomous environment, such as a start up or scale up. Nice to Have Experience or knowledge of AI tools. Experience in technical customer support. Experience in a tech start up/scale up. Experience or knowledge of the NHS, healthcare, or healthtech industry. Experience or knowledge of workforce applications, particularly around rostering and/or job planning. Benefits, Perks & Remuneration Salary: £40,000 £50,000 Hybrid and flexible workplace Cycle Scheme Tech Loan Scheme Employee Assistance Programme (Health Assured) Personal Learning & Development Budget Flexible income options via Wagestream Dog friendly London Hub Vibrant and fun London Hub with unlimited refreshments & games Access to co working spaces across the UK The Small Print We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us. Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.
Jan 17, 2026
Full time
About Us Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date. Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; 'collaborative staff banks', which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps. Patchwork Health has been recognised as HSJ's 2022 Staffing Solution of the Year, and has recently received the prestigious HSJ Partnership Award and the Spectator's Economic Innovator of the Year Award. The Role Our Customer Success Team resides within the Client Operations Team in the Operations business area, and is responsible for maintaining relationships with all customers, especially those of strategic importance to the business (i.e., account management). We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Through proactive support, Customer Success Managers aim to empower all customers and enhance their and their user's overall experience with Patchwork's products. A primary focus of this role is to support customer relationships through driving best practices for system utilisation and supporting Customer Success Directors in fostering long term relationships. Everyone in Customer Success is capable of assisting across all products, but there will predominantly be a focus on rostering and job planning. Key Responsibilities System Utilisation, Insights & Reporting Monitoring customer usage metrics, identify trends, and provide actionable data driven insights to improve product engagement and satisfaction. Presenting performance reports and success metrics during customer review meetings, highlighting successes and areas for improvement. Attending customer site meetings, from time to time, to complete activities such as system configuration audits. Updating the CRM with any actions from meetings, including meeting notes; and ensuring actions are fed to the relevant team. Using data to embed best practice of system utilisation across the wider business and with external stakeholders. Customer Relationship Management Working closely with and supporting all roles within the Customer Success Team to drive successful and optimal system utilisation and effective and impactful communication with customers. Supporting Patchwork's Customer Success Directors with product knowledge to improve the impact of all meetings. Developing and maintaining impactful relationships with key external stakeholders. Receive inbound Customer Success queries such as continual improvement requests and configuration queries, and understanding where to divert these queries appropriately. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Delegate, or handing over, tasks to the appropriate internal teams for resolution, which may involve, for example, notifying the Customer Support Team of actions arising from meetings. Advocate for customers by consistently representing their needs and perspectives within the organisation, developing and leveraging good relationships with internal stakeholders. Internal Collaboration, Education & Best Practice Working collaboratively within the Customer Success Team to develop and document processes to build up, maintain and improve a knowledge base, including clear internal change management procedures and audit documentation for customers. Supporting Customer Success Directors by providing and analysing customer and app user feedback and data analysis, along with industry standards and new technologies to collaboratively drive a culture of continuous improvement. Continuously documenting ways of working to improve cross functional collaboration and to relay product feedback and customer insights to internal stakeholders. Working with Customer Success Directors to ensure a seamless experience for all of Patchwork's customers by sharing relevant insights to offer more personalised support. Supporting cross functional teams such as Revenue, Product and Technology teams by providing experienced guidance on Patchwork's products (i.e., how the product works - either as intended to customers or how the product actually works for customers to internal stakeholders) and best practice of system utilisation. Educating internal stakeholders on system understanding and utilisation, with a goal of knowledge transfer and upskilling internal stakeholders. Monitor industry trends, new technologies and Customer Success best practices, providing support within the Customer Success Team to ensure the whole team continues to be innovative and competitive. Support Customer Success Executives within the Customer Success Team. Collaborate with Customer Support to facilitate customer success. Build and maintain good relationships with internal stakeholders, specifically the wider Client Operations teams and the Product and Technology teams. Requirements Essential Proven experience in nurturing customer relationships in a similar role. Strong interpersonal and communication skills to build trust and rapport with internal and external stakeholders. Ability to represent the customer's voice within the company, ensuring customer feedback is addressed and prioritised. Strong analytical and problem solving capabilities to address challenges effectively. Proactive approach in identifying potential issues and offering solutions for best system utilisation. Strong organisational skills to handle timelines, follow ups, and prioritisation of client needs. Proficiency in using data to present insights. Ability to quickly learn and understand new product functionality. Capable of training and imparting knowledge to others. Ability and willingness to work cross functionally with sales, product, and support teams to ensure alignment and consistent service delivery. Excellent listening, written, and verbal communication skills. Demonstrable ability to anticipate customer needs and identify potential problems before they scale. Eagerness to work with multiple people and be a self starter. Prideful in attention to detail. Experience using common customer tools and CRMs (i.e., HubSpot). Tech savvy and adaptable to new technologies and systems. Experience collaborating in a dynamic, fast paced and autonomous environment, such as a start up or scale up. Nice to Have Experience or knowledge of AI tools. Experience in technical customer support. Experience in a tech start up/scale up. Experience or knowledge of the NHS, healthcare, or healthtech industry. Experience or knowledge of workforce applications, particularly around rostering and/or job planning. Benefits, Perks & Remuneration Salary: £40,000 £50,000 Hybrid and flexible workplace Cycle Scheme Tech Loan Scheme Employee Assistance Programme (Health Assured) Personal Learning & Development Budget Flexible income options via Wagestream Dog friendly London Hub Vibrant and fun London Hub with unlimited refreshments & games Access to co working spaces across the UK The Small Print We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us. Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.
A specialist boutique asset management firm is looking for an experienced candidate to join their Institutional Client team. This role will involve supporting various client relationships, maintaining the excellent reputation the company has with its clients. Elements of the role include: Deliver an outstanding client management experience to institutional clients. Act as the key point of contact for client and consultant queries, working closely with Client Directors. Provide high level technical support, demonstrating an understanding of a client's decision-making process and long-term objectives. Identify and follow up on leads and sales opportunities. Prepare and customize marketing materials for potential and existing client meetings and attend when required. Ensure various projects are controlled using effective communication and coordination. Help promote the firm in the institutional marketplace, in addition to managing ad hoc requests effectively and in a timely manner. Work closely with the Head of Sustainability on various initiatives and client requests. Understand the needs of institutional clients. 4+ years experience in Client Service or Relationship Management role in an asset management environment. The IMC or CFA qualification is desirable. Applicants should be able to demonstrate a passion for client service, with the ability to perform well under pressure. Strong team player who is also able to work independently and meet tight deadlines. Knowledge of PowerBI would be advantageous. Apply for this job
Jan 17, 2026
Full time
A specialist boutique asset management firm is looking for an experienced candidate to join their Institutional Client team. This role will involve supporting various client relationships, maintaining the excellent reputation the company has with its clients. Elements of the role include: Deliver an outstanding client management experience to institutional clients. Act as the key point of contact for client and consultant queries, working closely with Client Directors. Provide high level technical support, demonstrating an understanding of a client's decision-making process and long-term objectives. Identify and follow up on leads and sales opportunities. Prepare and customize marketing materials for potential and existing client meetings and attend when required. Ensure various projects are controlled using effective communication and coordination. Help promote the firm in the institutional marketplace, in addition to managing ad hoc requests effectively and in a timely manner. Work closely with the Head of Sustainability on various initiatives and client requests. Understand the needs of institutional clients. 4+ years experience in Client Service or Relationship Management role in an asset management environment. The IMC or CFA qualification is desirable. Applicants should be able to demonstrate a passion for client service, with the ability to perform well under pressure. Strong team player who is also able to work independently and meet tight deadlines. Knowledge of PowerBI would be advantageous. Apply for this job
Overview Client Service Executive, Institutional - UK - 850 London, United Kingdom Job Description Business Area: Client Group Location: London Reporting to: Head of Institutional Client Service EMEA Job title: Institutional Client Executive Who we're looking for We are seeking a Client Executive who is passionate about delivering excellent service to our institutional clients. You will support clients by responding to a variety of queries and requests, ranging from portfolio and performance information to legal and compliance matters, with guidance from more experienced colleagues where needed. In this role, you will help to strengthen client relationships aligning with sales teams to help drive commercial success. Acting as the 'Voice of the Client', you will ensure client needs and requirements are understood and communicated effectively across the business. You will deliver high quality servicing, addressing queries promptly and working collaboratively with internal teams to create a seamless and positive client experience. For this role fluency in English is required, as well as knowledge of an additional European language (such as German, or Italian) also necessary. About Schroders We are a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 5,000 people across six continents. We've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The location Our headquarters are located in the City of London, at the heart of the UK's financial centre. Client Group is a global division and the EMEA Client Service London's hub is in close proximity to key stakeholders (e.g. operations, legal, compliance) and is well placed to effectively deliver first class client service to our European client base and support Schroders European Sales teams. The team The London based EMEA hub is a team of Client Service representatives split across two teams (Institutional and Intermediary) both reporting to the Head of Client Service (UK & EMEA). This role will be focused on Institutional clients. What you'll do Act as a trusted point of contact for institutional clients, providing clear, accurate, and timely information, and assisting with the management of enquiries and service requests to help deliver effective resolution and support client satisfaction. Work collaboratively with internal teams to gather and share client requirements and contribute ideas for improving key client-facing processes. Help monitor and record activities related to errors, omissions, and complaints, ensuring accurate documentation and timely escalation in line with policies, while learning best practices to help minimise errors. Develop and maintain positive working relationships with the global onboarding team to stay informed about client onboarding progress and processes. With guidance, from time to time, you may be required to be involved with the on/offboarding processes for segregated mandates, supporting key stakeholders as required. Support the accurate documentation and execution of side letters, amendments, and bespoke clauses within client legal agreements, following established procedures and seeking guidance when needed. Help deliver timely client communications regarding updates, regulatory notices, and other important information, ensuring content is clear and relevant. Work closely with operations and reporting teams to help co-ordinate reporting requirements for new and existing clients, supporting the delivery of high-quality information. Collaborate with Operations and other business areas to support ongoing improvements in service delivery and help maximise value for clients. Assist in planning, coordinating, and supporting client due diligence meetings, representing Schroders and its operations in a knowledgeable and professional manner, with guidance where needed. Gather and provide information to help clients with their ad hoc requests, ensuring they are responded to efficiently and professionally. Desirable knowledge and experience requirements Experience: Ideally, you have around 1-2 years' experience in client servicing, relationship management, or a similar role within asset management or financial services, with some exposure to European institutional clients being an advantage. Industry Awareness: You have a basic understanding of asset management products and services (such as funds, mandates, and alternative investments) and are eager to learn more about the needs of institutional clients, such as pension funds and insurers. Regulatory Awareness: You are familiar with, or keen to develop your knowledge of key regulatory frameworks in Europe (for example, MiFID II, UCITS, AIFMD, SFDR) and local market practices. Client Servicing Excellence: You have some experience of providing a high standard of service to clients and supporting client relationships, acting as a reliable point of contact and responding to queries professionally. Cross-Functional Collaboration: You have worked with, or are comfortable working with, colleagues in areas like sales, investments, operations, legal, risk or compliance to help resolve client queries and support solutions. Problem-Solving: You are confident analysing information and contributing to the resolution of client queries or requests, seeking support from more experienced colleagues where appropriate. Communication Skills: You communicate clearly, both verbally and in writing, and are able to present information in a way that can be understood by a range of stakeholders. Knowledge of Custody and Settlement: You are aware of the basics of custody operations, trade settlement, and fund administration processes, and are open to developing your knowledge further in these areas. Technical Proficiency: You are comfortable using CRM and reporting systems and Microsoft Office tools such as Excel and PowerPoint. Language Skills: Fluency in English is required. Knowledge of an additional European language (such as German, or Italian) required. Client Centricity: You are committed to providing a positive experience for clients from diverse backgrounds and are motivated by helping others. Cultural Awareness: You demonstrate respect for different cultures and are interested in learning about business practices across European markets to support effective client engagement. What you'll be like Take Ownership and Deliver: You approach challenges positively and take responsibility for supporting good client outcomes. You are committed, reliable, and follow through on your tasks with care and attention. Collaborative Partner: You value working with colleagues and are eager to build positive relationships across teams. You work openly with others to overcome challenges and contribute to solutions. Innovative and Curious: You're interested in finding better ways to do things and are open to learning. You bring fresh ideas to simplify tasks and support improvements for both clients and the business. Inspiring Colleague: You contribute to the firm's values and culture by setting a good example. You appreciate your colleagues' strengths and encourage a supportive, positive team environment. Client Centric and Future-Focused: You focus on understanding and meeting clients' needs, with careful attention to detail and quality in your work. You're open to learning about industry changes and adapting when required to help provide a great service. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 549 Job Category Sales Posting Date 09/29/2025, 12:08 PM Locations 1 London Wall Place, London, EC2Y 5AU, GB
Jan 16, 2026
Full time
Overview Client Service Executive, Institutional - UK - 850 London, United Kingdom Job Description Business Area: Client Group Location: London Reporting to: Head of Institutional Client Service EMEA Job title: Institutional Client Executive Who we're looking for We are seeking a Client Executive who is passionate about delivering excellent service to our institutional clients. You will support clients by responding to a variety of queries and requests, ranging from portfolio and performance information to legal and compliance matters, with guidance from more experienced colleagues where needed. In this role, you will help to strengthen client relationships aligning with sales teams to help drive commercial success. Acting as the 'Voice of the Client', you will ensure client needs and requirements are understood and communicated effectively across the business. You will deliver high quality servicing, addressing queries promptly and working collaboratively with internal teams to create a seamless and positive client experience. For this role fluency in English is required, as well as knowledge of an additional European language (such as German, or Italian) also necessary. About Schroders We are a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 5,000 people across six continents. We've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The location Our headquarters are located in the City of London, at the heart of the UK's financial centre. Client Group is a global division and the EMEA Client Service London's hub is in close proximity to key stakeholders (e.g. operations, legal, compliance) and is well placed to effectively deliver first class client service to our European client base and support Schroders European Sales teams. The team The London based EMEA hub is a team of Client Service representatives split across two teams (Institutional and Intermediary) both reporting to the Head of Client Service (UK & EMEA). This role will be focused on Institutional clients. What you'll do Act as a trusted point of contact for institutional clients, providing clear, accurate, and timely information, and assisting with the management of enquiries and service requests to help deliver effective resolution and support client satisfaction. Work collaboratively with internal teams to gather and share client requirements and contribute ideas for improving key client-facing processes. Help monitor and record activities related to errors, omissions, and complaints, ensuring accurate documentation and timely escalation in line with policies, while learning best practices to help minimise errors. Develop and maintain positive working relationships with the global onboarding team to stay informed about client onboarding progress and processes. With guidance, from time to time, you may be required to be involved with the on/offboarding processes for segregated mandates, supporting key stakeholders as required. Support the accurate documentation and execution of side letters, amendments, and bespoke clauses within client legal agreements, following established procedures and seeking guidance when needed. Help deliver timely client communications regarding updates, regulatory notices, and other important information, ensuring content is clear and relevant. Work closely with operations and reporting teams to help co-ordinate reporting requirements for new and existing clients, supporting the delivery of high-quality information. Collaborate with Operations and other business areas to support ongoing improvements in service delivery and help maximise value for clients. Assist in planning, coordinating, and supporting client due diligence meetings, representing Schroders and its operations in a knowledgeable and professional manner, with guidance where needed. Gather and provide information to help clients with their ad hoc requests, ensuring they are responded to efficiently and professionally. Desirable knowledge and experience requirements Experience: Ideally, you have around 1-2 years' experience in client servicing, relationship management, or a similar role within asset management or financial services, with some exposure to European institutional clients being an advantage. Industry Awareness: You have a basic understanding of asset management products and services (such as funds, mandates, and alternative investments) and are eager to learn more about the needs of institutional clients, such as pension funds and insurers. Regulatory Awareness: You are familiar with, or keen to develop your knowledge of key regulatory frameworks in Europe (for example, MiFID II, UCITS, AIFMD, SFDR) and local market practices. Client Servicing Excellence: You have some experience of providing a high standard of service to clients and supporting client relationships, acting as a reliable point of contact and responding to queries professionally. Cross-Functional Collaboration: You have worked with, or are comfortable working with, colleagues in areas like sales, investments, operations, legal, risk or compliance to help resolve client queries and support solutions. Problem-Solving: You are confident analysing information and contributing to the resolution of client queries or requests, seeking support from more experienced colleagues where appropriate. Communication Skills: You communicate clearly, both verbally and in writing, and are able to present information in a way that can be understood by a range of stakeholders. Knowledge of Custody and Settlement: You are aware of the basics of custody operations, trade settlement, and fund administration processes, and are open to developing your knowledge further in these areas. Technical Proficiency: You are comfortable using CRM and reporting systems and Microsoft Office tools such as Excel and PowerPoint. Language Skills: Fluency in English is required. Knowledge of an additional European language (such as German, or Italian) required. Client Centricity: You are committed to providing a positive experience for clients from diverse backgrounds and are motivated by helping others. Cultural Awareness: You demonstrate respect for different cultures and are interested in learning about business practices across European markets to support effective client engagement. What you'll be like Take Ownership and Deliver: You approach challenges positively and take responsibility for supporting good client outcomes. You are committed, reliable, and follow through on your tasks with care and attention. Collaborative Partner: You value working with colleagues and are eager to build positive relationships across teams. You work openly with others to overcome challenges and contribute to solutions. Innovative and Curious: You're interested in finding better ways to do things and are open to learning. You bring fresh ideas to simplify tasks and support improvements for both clients and the business. Inspiring Colleague: You contribute to the firm's values and culture by setting a good example. You appreciate your colleagues' strengths and encourage a supportive, positive team environment. Client Centric and Future-Focused: You focus on understanding and meeting clients' needs, with careful attention to detail and quality in your work. You're open to learning about industry changes and adapting when required to help provide a great service. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 549 Job Category Sales Posting Date 09/29/2025, 12:08 PM Locations 1 London Wall Place, London, EC2Y 5AU, GB
Associate, Insolvency Administrator Corporate Finance & Restructuring FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role Our Corporate Finance team focus on our clients' strategic, operational, financial and capital needs by addressing the full spectrum of financial and transactional tests faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders. Typical Restructuring team assignments include lead financial restructuring advisory; financial, operational, and commercial due diligence; business reviews; cash and working capital management; valuation; contingency planning and insolvency. Within that context, we are currently seeking a talented and ambitious Insolvency Case Administrator to join our talented and growing team in Manchester. What You'll Do Working as part of a national team, assist with the delivery of our insolvency engagements, principally administrations and liquidations, including: Supporting pre-insolvency work in relation to appointment preparations and client onboarding procedures; Dealing with the broad range of insolvency matters such as asset realisations, statutory reporting, claims agreement, dividends, investigations and case reviews; Taking a lead role in progressing cases and strategy delivery, including liaising with clients, creditors and other stakeholders as required; Ensuring compliance with insolvency legislation and relevant regulations at all times; Training and coaching new joiners to the team and reporting into senior team members and appointment takers; Driving process improvements and supporting the implementation of innovative technologies to enhance efficiency; and Supporting relevant pre-insolvency engagements such as insolvency options reviews and contingency planning. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Prior experience in formal UK corporate insolvency. A strong interest and track record in insolvency technical compliance matters. Strong organisational skills with the ability to manage multiple cases simultaneously. Excellent attention to detail and accuracy in documentation and reporting. Proficient with Microsoft Office and case management software. Effective communication skills, both verbal and written, with the ability to interact professionally with clients and stakeholders. A proactive and problem-solving attitude, with the ability to work independently as well as part of a team. Basic Qualifications Bachelor's Degree (or equivalent) Previous and relevant experience in the UK Insolvency Market Preferred Qualifications Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Jan 16, 2026
Full time
Associate, Insolvency Administrator Corporate Finance & Restructuring FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role Our Corporate Finance team focus on our clients' strategic, operational, financial and capital needs by addressing the full spectrum of financial and transactional tests faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders. Typical Restructuring team assignments include lead financial restructuring advisory; financial, operational, and commercial due diligence; business reviews; cash and working capital management; valuation; contingency planning and insolvency. Within that context, we are currently seeking a talented and ambitious Insolvency Case Administrator to join our talented and growing team in Manchester. What You'll Do Working as part of a national team, assist with the delivery of our insolvency engagements, principally administrations and liquidations, including: Supporting pre-insolvency work in relation to appointment preparations and client onboarding procedures; Dealing with the broad range of insolvency matters such as asset realisations, statutory reporting, claims agreement, dividends, investigations and case reviews; Taking a lead role in progressing cases and strategy delivery, including liaising with clients, creditors and other stakeholders as required; Ensuring compliance with insolvency legislation and relevant regulations at all times; Training and coaching new joiners to the team and reporting into senior team members and appointment takers; Driving process improvements and supporting the implementation of innovative technologies to enhance efficiency; and Supporting relevant pre-insolvency engagements such as insolvency options reviews and contingency planning. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Prior experience in formal UK corporate insolvency. A strong interest and track record in insolvency technical compliance matters. Strong organisational skills with the ability to manage multiple cases simultaneously. Excellent attention to detail and accuracy in documentation and reporting. Proficient with Microsoft Office and case management software. Effective communication skills, both verbal and written, with the ability to interact professionally with clients and stakeholders. A proactive and problem-solving attitude, with the ability to work independently as well as part of a team. Basic Qualifications Bachelor's Degree (or equivalent) Previous and relevant experience in the UK Insolvency Market Preferred Qualifications Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Senior Manager - Group Costs & Conduct page is loaded Senior Manager - Group Costs & Conductlocations: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 29, 2026 (14 days left to apply)job requisition id: 149790 End Date Wednesday 28 January 2026 Salary Range £83,411 - £98,130 Flexible Working Options Hybrid Working, Job Share, Reduced Hours Job Description Summary You'll report directly to the Head of Group Costs & Conduct and take ownership of key monthly and quarterly conduct reporting, as well as internal and PRA driven stress testing processes. In this role, you'll lead a small team while working closely with Finance, Group Legal and partners across the wider Cost Community. You'll draw on your strong analytical skills to deliver insight that helps senior leaders articulate the conduct story clearly and confidently. Job Description Key Details JOB TITLE: Senior Manager - Group Costs and Conduct SALARY : as per pay range LOCATION(S): Edinburgh New Uberior House HOURS: Full time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this Opportunity An exciting opportunity has arisen for a Senior Manager in the Group Costs & Conduct team reporting to the Head of Group Costs & Conduct. You'll be responsible for key monthly/quarterly internal and external conduct reporting and internal/PRA driven stress testing processes. You'll lead a small team but have broad reach across the Cost Community working closely with Finance teams, Group Legal and business partners.As a Senior Manager in this space, you'll be able to draw upon your strong analytical skills to deliver real insight and enable senior leaders to tell the conduct story. You'll also have the relationship skills needed to quickly build rapport and have meaningful and impactful conversations. Why Lloyds Banking Group If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. Day to day responsibilities Lead the Remediation reporting of all material conduct related costs in the external financial publications as well as the production of internal reporting to support senior partners in understanding provision funding requirements. Work with Group Legal, Risk, divisional finance teams and Customer Resolutions teams to deliver insight for decision making. Lead the preparation of all conduct related audit committee papers and supporting information. Responsible for the accuracy of the Remediation data in the finance systems, from Oracle through to External Reporting disclosures. Lead the SOX controls and Deloitte audit activity for Remediation. Act as subject matter expert providing guidance in relation to IAS37 accounting requirements. Provide information and support to Conduct, Compliance & Operational Risk (CCOR) teams. Lead the internal and PRA stress testing activity for Remediation, working across Finance and Risk to calculate the stressed position and support storytelling to senior partners. Lead on all other activity relating to Remediation (e.g. Valuation in Resolution, ad hoc queries and support). What you'll need Strong technical, data analytical skills with clear ability to disseminate complex information into digestible and easy to understand reporting for multiple audiences. Qualified Accounting/Finance professional with strong financial and commercial approach, proven track record in financial analysis demonstrating strong understanding of commercial business drivers. Strong management with collaborators and influencing abilities; adept at running E2E processes involving multiple teams and managing relationships to ensure timely end point delivery. Ability to build strong working relationships across diverse partners with a collaborative approach to delivery but retaining willingness to be bold and challenge to ensure the best outcome for the Group. Passion and desire to do things differently and continuously improve - experience of emerging technologies that can help transform our existing processes and leave more time for insight and analysis. Role models a desire to develop skills and experience, creating space to learn and collaborate. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicant's who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments through the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 day's holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Jan 16, 2026
Full time
Senior Manager - Group Costs & Conduct page is loaded Senior Manager - Group Costs & Conductlocations: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 29, 2026 (14 days left to apply)job requisition id: 149790 End Date Wednesday 28 January 2026 Salary Range £83,411 - £98,130 Flexible Working Options Hybrid Working, Job Share, Reduced Hours Job Description Summary You'll report directly to the Head of Group Costs & Conduct and take ownership of key monthly and quarterly conduct reporting, as well as internal and PRA driven stress testing processes. In this role, you'll lead a small team while working closely with Finance, Group Legal and partners across the wider Cost Community. You'll draw on your strong analytical skills to deliver insight that helps senior leaders articulate the conduct story clearly and confidently. Job Description Key Details JOB TITLE: Senior Manager - Group Costs and Conduct SALARY : as per pay range LOCATION(S): Edinburgh New Uberior House HOURS: Full time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this Opportunity An exciting opportunity has arisen for a Senior Manager in the Group Costs & Conduct team reporting to the Head of Group Costs & Conduct. You'll be responsible for key monthly/quarterly internal and external conduct reporting and internal/PRA driven stress testing processes. You'll lead a small team but have broad reach across the Cost Community working closely with Finance teams, Group Legal and business partners.As a Senior Manager in this space, you'll be able to draw upon your strong analytical skills to deliver real insight and enable senior leaders to tell the conduct story. You'll also have the relationship skills needed to quickly build rapport and have meaningful and impactful conversations. Why Lloyds Banking Group If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. Day to day responsibilities Lead the Remediation reporting of all material conduct related costs in the external financial publications as well as the production of internal reporting to support senior partners in understanding provision funding requirements. Work with Group Legal, Risk, divisional finance teams and Customer Resolutions teams to deliver insight for decision making. Lead the preparation of all conduct related audit committee papers and supporting information. Responsible for the accuracy of the Remediation data in the finance systems, from Oracle through to External Reporting disclosures. Lead the SOX controls and Deloitte audit activity for Remediation. Act as subject matter expert providing guidance in relation to IAS37 accounting requirements. Provide information and support to Conduct, Compliance & Operational Risk (CCOR) teams. Lead the internal and PRA stress testing activity for Remediation, working across Finance and Risk to calculate the stressed position and support storytelling to senior partners. Lead on all other activity relating to Remediation (e.g. Valuation in Resolution, ad hoc queries and support). What you'll need Strong technical, data analytical skills with clear ability to disseminate complex information into digestible and easy to understand reporting for multiple audiences. Qualified Accounting/Finance professional with strong financial and commercial approach, proven track record in financial analysis demonstrating strong understanding of commercial business drivers. Strong management with collaborators and influencing abilities; adept at running E2E processes involving multiple teams and managing relationships to ensure timely end point delivery. Ability to build strong working relationships across diverse partners with a collaborative approach to delivery but retaining willingness to be bold and challenge to ensure the best outcome for the Group. Passion and desire to do things differently and continuously improve - experience of emerging technologies that can help transform our existing processes and leave more time for insight and analysis. Role models a desire to develop skills and experience, creating space to learn and collaborate. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicant's who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments through the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 day's holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Tax Associate DirectorForvis MazarsBolton About The Team: We are seeking a client facing individual with at least five years of R&D experience to manage the delivery of R&D claims for a diverse national client base. This is an exciting opportunity for an ambitious individual that has experience of managing clients (of various size and across several sectors), the end-to-end delivery of research and development claims, whilst also being keen to grow the business by proactively being out in the local market.This role also provides an opportunity for the successful candidate to progress to more senior roles in our growing national Innovation Incentives team. The individual will therefore play an important role in the wider Forvis Mazars' R&D team by working directly with an established and diverse team of R&D specialists, business stakeholders, and the local leadership team across our Northern offices. What You'll Do: You will develop claim methodologies, and prepare R&D tax relief claims for submission to the HMRC for Forvis Mazars clients You will be the main point of contact for all Forvis Mazars clients' R&D Tax queries and will contact HMRC and their behalf. You will write technical descriptions of client's projects, while preparing documentation to support R&D claims, based on UK BIS guidelines You will coach and review the work completed by the junior staff within your team. Strong technical knowledge of UK R&D Tax and preparation of R&D claims. What You'll Bring: (Based Skills, Knowledge & Experience X4-5 max) Strong technical knowledge of UK R&D Tax and preparation of R&D claims. ATT (or equivalent) qualification Demonstrate broad and strong technical tax knowledge and experience. Broad experience of managing the financials on clients, delivering on budgets and negotiating fees with clients. Experience of identifying opportunities for business development on tax clients (and ideally across other service lines). What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one.We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. Location: - Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces.- Located in One St Peter's Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots.Ready to Grow , Belong , and Impact At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future.
Jan 16, 2026
Full time
Tax Associate DirectorForvis MazarsBolton About The Team: We are seeking a client facing individual with at least five years of R&D experience to manage the delivery of R&D claims for a diverse national client base. This is an exciting opportunity for an ambitious individual that has experience of managing clients (of various size and across several sectors), the end-to-end delivery of research and development claims, whilst also being keen to grow the business by proactively being out in the local market.This role also provides an opportunity for the successful candidate to progress to more senior roles in our growing national Innovation Incentives team. The individual will therefore play an important role in the wider Forvis Mazars' R&D team by working directly with an established and diverse team of R&D specialists, business stakeholders, and the local leadership team across our Northern offices. What You'll Do: You will develop claim methodologies, and prepare R&D tax relief claims for submission to the HMRC for Forvis Mazars clients You will be the main point of contact for all Forvis Mazars clients' R&D Tax queries and will contact HMRC and their behalf. You will write technical descriptions of client's projects, while preparing documentation to support R&D claims, based on UK BIS guidelines You will coach and review the work completed by the junior staff within your team. Strong technical knowledge of UK R&D Tax and preparation of R&D claims. What You'll Bring: (Based Skills, Knowledge & Experience X4-5 max) Strong technical knowledge of UK R&D Tax and preparation of R&D claims. ATT (or equivalent) qualification Demonstrate broad and strong technical tax knowledge and experience. Broad experience of managing the financials on clients, delivering on budgets and negotiating fees with clients. Experience of identifying opportunities for business development on tax clients (and ideally across other service lines). What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one.We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. Location: - Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces.- Located in One St Peter's Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots.Ready to Grow , Belong , and Impact At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future.
Customer Service Representative / Member Representative / Cluster Support Saffron Building Society is seeking a CustomerService Representative / Member Representative to join our team on a full-time permanent basis. This role can be based at either our Braintree or Brentwood branch and will involve travelling between branches to provide relief cover (travel allowance will be paid). It is essential that you hold a full driving licence and have access to your own vehicle. Why Saffron Building Society: At Saffron Building Society, we believe that financial well-being is a journey, not just a destination. As a mutual organisation, we exist solely for our members, prioritising their needs above all else. We are committed to building meaningful connections, delivering outstanding experiences, and making a positive impact in our communities. Fantastic Company Benefits Include: Competitive Salary: On offer is a competitive salary of £24,500 per annum Holiday: 33 days holiday Pension: 5 % employee contribution 8.5% employer contribution Employee Extras such as: Income protection, life assurance, comprehensive wellbeing support, buy and sell holiday, salary sacrifice schemes About the role: Once you have completed your three weeks of Academy training at Saffron House (Head Office), you will join the branch as a Customer Service Representative / Member Representative/ Cluster Support. Acting as the first point of contact for our members, you will deliver exceptional customer service, identify needs, and manage end-to-end member transactions and administration. This role is 35 hours per week, Monday Friday 9am 5pm with 2 x Saturdays per month 9am 1pm which is paid at time and half (overtime rate) Main Duties and responsibilities: Stay informed about Saffron s products and third-party services to enhance customer interactions, confidently discussing savings, mortgages, and general inquiries. Achieve first contact resolution, adding value for both the member and the Society. Ensure compliance with regulatory, audit, and operational standards while meeting defined processes and service KPIs. Handle customer transactions accurately, keep members informed of any delays or issues, and manage complaints appropriately, taking ownership and providing effective resolutions. Identify and support vulnerable customers, ensuring their needs are met with empathy and care. Contribute to team objectives, including booking Financial Wellbeing Reviews and collaborating with colleagues and partners. About you: You will have experience in a similar Customer Service Representative / Member Representative/ Cluster Support role, with a good understanding of financial products and services. Excellent verbal and written communication skills, self-motivation, and a proactive approach are essential. You will thrive both independently and as part of a team, demonstrating strong organisational skills to manage multiple priorities. Technical proficiency with Microsoft applications is required, and knowledge of complaint handling and supporting vulnerable customers is desirable. You must hold a full driving licence and have access to your own vehicle, as you will be required to travel between branches and to Saffron Walden for training. If you are passionate about delivering excellent customer service and eager to take the next step in your career, this Customer Service Representative / Member Representative/ Cluster Support role could be your perfect match! Please apply by forwarding an up-to-date CV which outlines your relevant experience for this role to be considered. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please This vacancy is advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Jan 16, 2026
Full time
Customer Service Representative / Member Representative / Cluster Support Saffron Building Society is seeking a CustomerService Representative / Member Representative to join our team on a full-time permanent basis. This role can be based at either our Braintree or Brentwood branch and will involve travelling between branches to provide relief cover (travel allowance will be paid). It is essential that you hold a full driving licence and have access to your own vehicle. Why Saffron Building Society: At Saffron Building Society, we believe that financial well-being is a journey, not just a destination. As a mutual organisation, we exist solely for our members, prioritising their needs above all else. We are committed to building meaningful connections, delivering outstanding experiences, and making a positive impact in our communities. Fantastic Company Benefits Include: Competitive Salary: On offer is a competitive salary of £24,500 per annum Holiday: 33 days holiday Pension: 5 % employee contribution 8.5% employer contribution Employee Extras such as: Income protection, life assurance, comprehensive wellbeing support, buy and sell holiday, salary sacrifice schemes About the role: Once you have completed your three weeks of Academy training at Saffron House (Head Office), you will join the branch as a Customer Service Representative / Member Representative/ Cluster Support. Acting as the first point of contact for our members, you will deliver exceptional customer service, identify needs, and manage end-to-end member transactions and administration. This role is 35 hours per week, Monday Friday 9am 5pm with 2 x Saturdays per month 9am 1pm which is paid at time and half (overtime rate) Main Duties and responsibilities: Stay informed about Saffron s products and third-party services to enhance customer interactions, confidently discussing savings, mortgages, and general inquiries. Achieve first contact resolution, adding value for both the member and the Society. Ensure compliance with regulatory, audit, and operational standards while meeting defined processes and service KPIs. Handle customer transactions accurately, keep members informed of any delays or issues, and manage complaints appropriately, taking ownership and providing effective resolutions. Identify and support vulnerable customers, ensuring their needs are met with empathy and care. Contribute to team objectives, including booking Financial Wellbeing Reviews and collaborating with colleagues and partners. About you: You will have experience in a similar Customer Service Representative / Member Representative/ Cluster Support role, with a good understanding of financial products and services. Excellent verbal and written communication skills, self-motivation, and a proactive approach are essential. You will thrive both independently and as part of a team, demonstrating strong organisational skills to manage multiple priorities. Technical proficiency with Microsoft applications is required, and knowledge of complaint handling and supporting vulnerable customers is desirable. You must hold a full driving licence and have access to your own vehicle, as you will be required to travel between branches and to Saffron Walden for training. If you are passionate about delivering excellent customer service and eager to take the next step in your career, this Customer Service Representative / Member Representative/ Cluster Support role could be your perfect match! Please apply by forwarding an up-to-date CV which outlines your relevant experience for this role to be considered. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please This vacancy is advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Project Manager National Cycle Network When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Project Manager National Cycle Network East of England £32,145 per annum (pro rata for part time) Ref: 92REC Full time 37.5 hours per week we are happy to talk flexible working Base: Hybrid based in the east of England, Essex, Suffolk, Camb, Beds, Herts, Norfolk. ABOUT THE ROLE This is an exciting opportunity to join the Walk Wheel Cycle Trust as our new Project Manager - National Cycle Network, working within the Delivery Team to lead the successful delivery of active travel infrastructure projects. We are looking for someone with exceptional project management skills and the ability to build and maintain strong relationships with a wide range of stakeholders. While some technical knowledge of active travel is important, the focus of this role is on leading complex projects, coordinating teams, and driving collaboration to achieve sustainable, high-quality outcomes. As Project Manager - National Cycle Network (Network Development Manager), you will oversee the planning, delivery, and evaluation of projects that enhance the National Cycle Network (NCN) and related infrastructure. You will combine strategic thinking, stakeholder engagement, and project leadership to make a real impact. Key Responsibilities Lead project delivery: Manage active travel infrastructure projects from concept through design, construction, implementation, and evaluation ensuring alignment with organisational goals and compliance standards. Coordinate teams: Provide day-to-day leadership for interdisciplinary project teams, fostering collaboration and accountability. Build strong relationships: Engage and influence key stakeholders including landowners, local authorities, and volunteers through clear communication, evidence-based reporting, and presentations. Community engagement: Plan, organise, and attend engagement activities to ensure projects reflect local needs and encourage participation. Strategic contribution: Help shape the future of the National Cycle Network by contributing to long-term planning and vision development. Monitor and report impact: Analyse and present quantitative and qualitative data to demonstrate progress and outcomes. This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust. This role is ideal for someone who enjoys: Delivering active travel projects that will enable people to walk, wheel and cycle more easily. Building relationships with colleagues and stakeholders. Having the ability to influence active travel infrastructure in their local area and across the country. Learning topics across a broad range of disciplines. ABOUT YOU We ask that you have experience in the following areas: Proven ability to manage infrastructure projects, applying recognised project management frameworks to deliver on time, within scope, and to a high standard. Skilled at building and maintaining positive relationships with a wide range of partners, including local authorities, landowners, contractors, and community groups. Experience contributing to long-term planning and vision-setting and working collaboratively across interdisciplinary teams. A practical understanding of active travel infrastructure principles, with awareness of spatial and transport planning considerations. Ability to interpret and apply best practice in active travel network design, and familiarity with health and safety legislation and construction regulations. Experience in analysing and presenting quantitative and qualitative data to demonstrate project progress and impact. Exposure to opportunity generation, bid writing, and budget preparation would be an advantage. WHAT WE OFFER In return you will enjoy flexible hybrid working that s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive. Wellbeing 28 days leave per annum plus bank holidays for full-time working Ability to buy an extra week of annual leave (pro-rata for part-time staff) Staff volunteer days 24/7 free, impartial and confidential support service We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes Financial Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) Death in Service benefit 3 x annual Salary Family Friendly Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) ADDITIONAL INFORMATION Closing date for the receipt of completed applications is 23:59, 01 February 2026 Interviews will take place via MS Teams during the week commencing 09 February 2026 We encourage early applications as the role may close ahead of schedule if we receive strong interest. Our Values We are always learning Championing equity Taking ownership Delivering Together
Jan 16, 2026
Full time
Project Manager National Cycle Network When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Project Manager National Cycle Network East of England £32,145 per annum (pro rata for part time) Ref: 92REC Full time 37.5 hours per week we are happy to talk flexible working Base: Hybrid based in the east of England, Essex, Suffolk, Camb, Beds, Herts, Norfolk. ABOUT THE ROLE This is an exciting opportunity to join the Walk Wheel Cycle Trust as our new Project Manager - National Cycle Network, working within the Delivery Team to lead the successful delivery of active travel infrastructure projects. We are looking for someone with exceptional project management skills and the ability to build and maintain strong relationships with a wide range of stakeholders. While some technical knowledge of active travel is important, the focus of this role is on leading complex projects, coordinating teams, and driving collaboration to achieve sustainable, high-quality outcomes. As Project Manager - National Cycle Network (Network Development Manager), you will oversee the planning, delivery, and evaluation of projects that enhance the National Cycle Network (NCN) and related infrastructure. You will combine strategic thinking, stakeholder engagement, and project leadership to make a real impact. Key Responsibilities Lead project delivery: Manage active travel infrastructure projects from concept through design, construction, implementation, and evaluation ensuring alignment with organisational goals and compliance standards. Coordinate teams: Provide day-to-day leadership for interdisciplinary project teams, fostering collaboration and accountability. Build strong relationships: Engage and influence key stakeholders including landowners, local authorities, and volunteers through clear communication, evidence-based reporting, and presentations. Community engagement: Plan, organise, and attend engagement activities to ensure projects reflect local needs and encourage participation. Strategic contribution: Help shape the future of the National Cycle Network by contributing to long-term planning and vision development. Monitor and report impact: Analyse and present quantitative and qualitative data to demonstrate progress and outcomes. This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust. This role is ideal for someone who enjoys: Delivering active travel projects that will enable people to walk, wheel and cycle more easily. Building relationships with colleagues and stakeholders. Having the ability to influence active travel infrastructure in their local area and across the country. Learning topics across a broad range of disciplines. ABOUT YOU We ask that you have experience in the following areas: Proven ability to manage infrastructure projects, applying recognised project management frameworks to deliver on time, within scope, and to a high standard. Skilled at building and maintaining positive relationships with a wide range of partners, including local authorities, landowners, contractors, and community groups. Experience contributing to long-term planning and vision-setting and working collaboratively across interdisciplinary teams. A practical understanding of active travel infrastructure principles, with awareness of spatial and transport planning considerations. Ability to interpret and apply best practice in active travel network design, and familiarity with health and safety legislation and construction regulations. Experience in analysing and presenting quantitative and qualitative data to demonstrate project progress and impact. Exposure to opportunity generation, bid writing, and budget preparation would be an advantage. WHAT WE OFFER In return you will enjoy flexible hybrid working that s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive. Wellbeing 28 days leave per annum plus bank holidays for full-time working Ability to buy an extra week of annual leave (pro-rata for part-time staff) Staff volunteer days 24/7 free, impartial and confidential support service We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes Financial Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) Death in Service benefit 3 x annual Salary Family Friendly Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) ADDITIONAL INFORMATION Closing date for the receipt of completed applications is 23:59, 01 February 2026 Interviews will take place via MS Teams during the week commencing 09 February 2026 We encourage early applications as the role may close ahead of schedule if we receive strong interest. Our Values We are always learning Championing equity Taking ownership Delivering Together
Are you the kind of person who keeps everything running smoothly, spots mistakes before they happen, and loves being at the heart of a busy sales operation? At ASK4Support , we re looking for a highly organised, detail-driven Sales Administrator to prepare accurate quotations, track proposals, update CRM systems, and support both customers and internal teams with clarity and confidence. You ll manage order processing, reporting, documentation, and become the guardian of our sales records - ensuring compliance, accuracy, and seamless coordination across finance, operations, and procurement. Diary planning, contract support, and keeping the sales engine moving will all be part of your day. We re seeking someone with experience in sales support, administration, or customer service - someone who takes pride in accuracy, thrives in organised systems, and communicates clearly in writing and verbally. You ll be proactive, adaptable, and always one step ahead with a problem-solving, customer-focused mindset. Familiarity with CRM tools, quoting systems, sales processes, or product catalogues is a bonus, but the real key is your ability to stay organised, stay calm, and keep the team running at its best. If you re ready to step into a role where your impact is felt every single day, apply now and help drive the next chapter of ASK4Support s growth ! The Role at a Glance: Sales Administrator Wallingford (OX10) Onsite Based £25,000 - £30,000 DOE Plus Perks: Quarterly events, monthly lunches as well as EAP for staff to access. And the most underrated benefit you can get - working with nice, down to earth people who are supportive & collaborative. Hours: 08.30am - 5.30pm Permanent - Full Time Your Background / Skills: Experience using CRM systems and MS Office. Sales, Customer Service or Administration experience. About Us: We are a privately run IT Managed Service Provider based in Wallingford, Oxfordshire, delivering high-quality managed services to businesses and schools. Known for our professionalism, reliability, and consultative approach, we re proud to have a team of friendly, highly skilled experts who bring over 15 years of collective experience across the IT sector. We work hard to give our clients true peace of mind going beyond expectations and using our technical expertise to provide tailored IT solutions that give them a real competitive edge. Working with us means partnering with a team that s committed to excellence, proactive support, and long-term success. Our Values: Our primary goal is to offer dependable IT support services. However, what truly sets us apart is our unwavering commitment to our Core Values. These values serve as the foundation of everything we do: • Curiosity • Solution-Focused • Above and Beyond • Fun/Human • Passionate • Collaborative We support a culture that is inclusive and supportive of all staff, including those with caring responsibilities and those who work flexibly for other reasons. We are proud to be a family friendly business and are committed to creating a working environment that offers opportunities for all staff to achieve their professional goals and develop their careers without having a detrimental effect on family life. To support this, we have a range of family friendly policies and practices. Key Responsibilities: Quotations & Proposals • Create and issue accurate customer quotes quickly • Track quote progress and follow up with the sales team and customers • Product & System Management • Maintain up-to-date Sales Opportunities and Sales Tickets Sales Support • Provide administrative support to the sales team, including order processing and documentation • Produce sales reports and dashboards for management • Handle customer queries on quotes, orders, and product details Documentation & Compliance • Maintain organised, compliant sales records • Support contract creation and manage version control Coordination • Work closely with finance, operations, and procurement to keep orders moving smoothly • Manage diary planning and coordinate meetings/calls for the sales team About you: Experience & Skills • Background in sales support, administration, or customer service • Exceptional attention to detail and accurate data entry • Confident using CRM systems and MS Office (Excel, Word, Outlook, Teams) • Strong organisational skills with the ability to manage multiple tasks Communication • Clear, concise written and verbal communication • Able to produce professional emails and customer-facing documentation Personal Attributes • Proactive, self-motivated, and a strong team player • Problem-solver with a customer-focused mindset • Flexible and able to adapt to shifting priorities Desirable • Understanding of sales processes and terminology • Experience with quoting tools or product catalogue management • Industry-specific experience (if applicable) Ready to bring your skills , proactivity, and passion for great service to a team that will truly appreciate you? We d love to hear from you. Apply today with your CV and take the first step toward joining a supportive, people-focused IT MSP where you can develop, make an impact, and enjoy coming to work each day. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jan 16, 2026
Full time
Are you the kind of person who keeps everything running smoothly, spots mistakes before they happen, and loves being at the heart of a busy sales operation? At ASK4Support , we re looking for a highly organised, detail-driven Sales Administrator to prepare accurate quotations, track proposals, update CRM systems, and support both customers and internal teams with clarity and confidence. You ll manage order processing, reporting, documentation, and become the guardian of our sales records - ensuring compliance, accuracy, and seamless coordination across finance, operations, and procurement. Diary planning, contract support, and keeping the sales engine moving will all be part of your day. We re seeking someone with experience in sales support, administration, or customer service - someone who takes pride in accuracy, thrives in organised systems, and communicates clearly in writing and verbally. You ll be proactive, adaptable, and always one step ahead with a problem-solving, customer-focused mindset. Familiarity with CRM tools, quoting systems, sales processes, or product catalogues is a bonus, but the real key is your ability to stay organised, stay calm, and keep the team running at its best. If you re ready to step into a role where your impact is felt every single day, apply now and help drive the next chapter of ASK4Support s growth ! The Role at a Glance: Sales Administrator Wallingford (OX10) Onsite Based £25,000 - £30,000 DOE Plus Perks: Quarterly events, monthly lunches as well as EAP for staff to access. And the most underrated benefit you can get - working with nice, down to earth people who are supportive & collaborative. Hours: 08.30am - 5.30pm Permanent - Full Time Your Background / Skills: Experience using CRM systems and MS Office. Sales, Customer Service or Administration experience. About Us: We are a privately run IT Managed Service Provider based in Wallingford, Oxfordshire, delivering high-quality managed services to businesses and schools. Known for our professionalism, reliability, and consultative approach, we re proud to have a team of friendly, highly skilled experts who bring over 15 years of collective experience across the IT sector. We work hard to give our clients true peace of mind going beyond expectations and using our technical expertise to provide tailored IT solutions that give them a real competitive edge. Working with us means partnering with a team that s committed to excellence, proactive support, and long-term success. Our Values: Our primary goal is to offer dependable IT support services. However, what truly sets us apart is our unwavering commitment to our Core Values. These values serve as the foundation of everything we do: • Curiosity • Solution-Focused • Above and Beyond • Fun/Human • Passionate • Collaborative We support a culture that is inclusive and supportive of all staff, including those with caring responsibilities and those who work flexibly for other reasons. We are proud to be a family friendly business and are committed to creating a working environment that offers opportunities for all staff to achieve their professional goals and develop their careers without having a detrimental effect on family life. To support this, we have a range of family friendly policies and practices. Key Responsibilities: Quotations & Proposals • Create and issue accurate customer quotes quickly • Track quote progress and follow up with the sales team and customers • Product & System Management • Maintain up-to-date Sales Opportunities and Sales Tickets Sales Support • Provide administrative support to the sales team, including order processing and documentation • Produce sales reports and dashboards for management • Handle customer queries on quotes, orders, and product details Documentation & Compliance • Maintain organised, compliant sales records • Support contract creation and manage version control Coordination • Work closely with finance, operations, and procurement to keep orders moving smoothly • Manage diary planning and coordinate meetings/calls for the sales team About you: Experience & Skills • Background in sales support, administration, or customer service • Exceptional attention to detail and accurate data entry • Confident using CRM systems and MS Office (Excel, Word, Outlook, Teams) • Strong organisational skills with the ability to manage multiple tasks Communication • Clear, concise written and verbal communication • Able to produce professional emails and customer-facing documentation Personal Attributes • Proactive, self-motivated, and a strong team player • Problem-solver with a customer-focused mindset • Flexible and able to adapt to shifting priorities Desirable • Understanding of sales processes and terminology • Experience with quoting tools or product catalogue management • Industry-specific experience (if applicable) Ready to bring your skills , proactivity, and passion for great service to a team that will truly appreciate you? We d love to hear from you. Apply today with your CV and take the first step toward joining a supportive, people-focused IT MSP where you can develop, make an impact, and enjoy coming to work each day. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sales Administrator - 6 Month Contract Hours: 37.5 hours per week - Early finish of 4:30pm on a Friday Salary : 24,000- 26,000 Location: Bradford- BD1- Free on-site parking Duration: 6 months Start date: ASAP You will be joining a growing business with a commitment to employee development and advancement. They offer training opportunities and a supportive work environment where your role can evolve with the company's success. Overview: We are seeking a dedicated Sales Administrator to come and join one of their small, dynamic teams on a maternity cover based at their office in Bradford. You will be directly reporting to the team leader as well as the department head. This role involves all aspects of support administration, ensuring smooth transactions and excellent customer service. Please note that this role is a fixed term contract HOWEVER as this company is always growing, they generally have opportunities when the maternity period ends and this role could become permanent. This could be in the same Division or another Division. Key Responsibilities: Check all customer orders include correct prices, product numbers and enter them onto Sage Accounts System. Send order confirmations to customers and contact them to check any details that may be wrong or to obtain missing information. Liaise with the Spares Sales Team to resolve any product or technical queries. Maintain sales records and update customer records. Process sales returns and warranty claims. Advising price and availability of stock items. Participating in annual stock take. You will ideally have: Previous experience as a strong Administrator Excellent communication and customer service skills- over the phone and on email Reliable and highly organised Proficiency in MS Office suite, particularly Excel. Experience with CRM systems - Sage is a bonus but not essential If this role sounds suitable to you then please apply today with your most updated CV! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 16, 2026
Contractor
Sales Administrator - 6 Month Contract Hours: 37.5 hours per week - Early finish of 4:30pm on a Friday Salary : 24,000- 26,000 Location: Bradford- BD1- Free on-site parking Duration: 6 months Start date: ASAP You will be joining a growing business with a commitment to employee development and advancement. They offer training opportunities and a supportive work environment where your role can evolve with the company's success. Overview: We are seeking a dedicated Sales Administrator to come and join one of their small, dynamic teams on a maternity cover based at their office in Bradford. You will be directly reporting to the team leader as well as the department head. This role involves all aspects of support administration, ensuring smooth transactions and excellent customer service. Please note that this role is a fixed term contract HOWEVER as this company is always growing, they generally have opportunities when the maternity period ends and this role could become permanent. This could be in the same Division or another Division. Key Responsibilities: Check all customer orders include correct prices, product numbers and enter them onto Sage Accounts System. Send order confirmations to customers and contact them to check any details that may be wrong or to obtain missing information. Liaise with the Spares Sales Team to resolve any product or technical queries. Maintain sales records and update customer records. Process sales returns and warranty claims. Advising price and availability of stock items. Participating in annual stock take. You will ideally have: Previous experience as a strong Administrator Excellent communication and customer service skills- over the phone and on email Reliable and highly organised Proficiency in MS Office suite, particularly Excel. Experience with CRM systems - Sage is a bonus but not essential If this role sounds suitable to you then please apply today with your most updated CV! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
If you enjoy working in a busy and technical environment and are excited about the prospect of joining a long established company within the automotive aftermarket industry, then Ivor Searle would be pleased to hear from you. Ivor Searle is the UK's leading provider of re-manufactured engines, reman turbos, cylinder heads and gearboxes click apply for full job details
Jan 16, 2026
Full time
If you enjoy working in a busy and technical environment and are excited about the prospect of joining a long established company within the automotive aftermarket industry, then Ivor Searle would be pleased to hear from you. Ivor Searle is the UK's leading provider of re-manufactured engines, reman turbos, cylinder heads and gearboxes click apply for full job details
Head of Surveying, Hampshire Competitve Salary, Bonus, Car Allowance, Pension, Health Care We have recently partnered with a fantastic property business located in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK are currently looking to appoint someone to be their Head of Surveying, where you will be contributing to their vision to be recognised as the market leading provider of services to the UK's property sector. This role will provide leadership, coaching and development to direct reports as well as continuously improving service delivery and generating growth for the surveying business. About You: Hold a degree in building surveying or equivalent. Membership/Fellowship of the Royal Institution of Chartered Surveyors (MRICS/FRICS). IT skills (NBS, MS Project Outlook, Word, Excel). Significant experience and evidence of performing in a similar role. Good technical writing, client-facing and communication skills. Excellent and inspiring communication and presentation skills with a clear ability to influence effectively across a matrix organisation and at senior levels. Exceptional stakeholder management skills. Well-organised, diligent, proactive, assertive and willing to work in a mutually supportive environment. An ability to win work and deliver business growth. A team player with a 'can-do' attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible. At ease in an evolving and ambiguous environment, not fazed by change and transformation at pace, and importantly can take people with them on the journey. Good leadership skills with ability to inspire, motivate, and coach direct reports and influence the wider team. Adaptable in communication style, displays gravitas with strong knowledge about their functional area and a passion for delivery. Responsibilities: Provide leadership and direction to Innovus Surveyors fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Oversee the planning, execution, and completion of surveying projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with project managers and teams to deliver successful surveying outcomes. Maintain a high level of technical expertise in surveying methodologies, tools, and technologies. Ensure that the surveying team is equipped with the latest tools and resources. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all surveying projects comply with legal requirements. Identify and mitigate potential risks associated with surveying projects, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jan 16, 2026
Full time
Head of Surveying, Hampshire Competitve Salary, Bonus, Car Allowance, Pension, Health Care We have recently partnered with a fantastic property business located in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK are currently looking to appoint someone to be their Head of Surveying, where you will be contributing to their vision to be recognised as the market leading provider of services to the UK's property sector. This role will provide leadership, coaching and development to direct reports as well as continuously improving service delivery and generating growth for the surveying business. About You: Hold a degree in building surveying or equivalent. Membership/Fellowship of the Royal Institution of Chartered Surveyors (MRICS/FRICS). IT skills (NBS, MS Project Outlook, Word, Excel). Significant experience and evidence of performing in a similar role. Good technical writing, client-facing and communication skills. Excellent and inspiring communication and presentation skills with a clear ability to influence effectively across a matrix organisation and at senior levels. Exceptional stakeholder management skills. Well-organised, diligent, proactive, assertive and willing to work in a mutually supportive environment. An ability to win work and deliver business growth. A team player with a 'can-do' attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible. At ease in an evolving and ambiguous environment, not fazed by change and transformation at pace, and importantly can take people with them on the journey. Good leadership skills with ability to inspire, motivate, and coach direct reports and influence the wider team. Adaptable in communication style, displays gravitas with strong knowledge about their functional area and a passion for delivery. Responsibilities: Provide leadership and direction to Innovus Surveyors fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Oversee the planning, execution, and completion of surveying projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with project managers and teams to deliver successful surveying outcomes. Maintain a high level of technical expertise in surveying methodologies, tools, and technologies. Ensure that the surveying team is equipped with the latest tools and resources. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all surveying projects comply with legal requirements. Identify and mitigate potential risks associated with surveying projects, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Senior Civil Design Engineer London, Stowmarket - Hybrid Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Are you an experienced Civil / Structural Design Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Senior Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Produce, update and review engineering drawings, calculations, specifications, and reports for the following (not exhaustive): masonry buildings, steel portal frames, reinforced concrete transformer bunds, surface and foul water drainage, roads, fencing, earthworks, external works, refurbishment. Co-ordination and implementation of multiple design inputs to ensure civil design complies with other disciplines and stakeholders' requirements (for example structural design, electrical design, operational and site restrictions etc.). Organise, manage, and maintain BIM/CAD files, databases, and documentation throughout the project lifecycle, ensuring version control and data integrity, in accordance with company BIM policy. Manage pre-construction surveys (safe dig, topographical, GPR, geotechnical site investigation) and ensure the engineering strategy incorporates relevant pre-construction information. Management of design risks to deliver buildable solutions. Have a strong understanding of CDM requirements, including reviewing designers risk assessments, coordinating health and safety measures, and liaising with project stakeholders to promote the principles of safe by design. Attend and chair design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of work. Attend construction progress meetings as required at client/contractor offices or construction sites. Provide engineering solutions to site-based problems through TQ/RFI process. Provision of contract administration on the client's behalf?(where applicable) Checking of third-party designs (for example, ICP substation design, roof trusses, pre-cast planks, steelwork fabrication drawings, doors etc.) Produce rebar details and bar bending schedules, and reinforced and psot-tensioned concrete designs. Pile foundation designs, vertical load bearing capacity assessments, and understand laterally loaded vertical and battered piles, and appropriate pile selection. We are looking for an experienced and ambitious senior civil engineer with the following attributes: Proficient in AutoCAD, Civil 3D or Revit/Solidworks. Experience of setting out and level recording. TWD Experience: haul roads, bell mouths, access bridges, culverts, construction compound design, platform designs, MEWP pad designs, and swept path analysis. Proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by reg
Jan 16, 2026
Full time
Senior Civil Design Engineer London, Stowmarket - Hybrid Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Are you an experienced Civil / Structural Design Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Senior Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Produce, update and review engineering drawings, calculations, specifications, and reports for the following (not exhaustive): masonry buildings, steel portal frames, reinforced concrete transformer bunds, surface and foul water drainage, roads, fencing, earthworks, external works, refurbishment. Co-ordination and implementation of multiple design inputs to ensure civil design complies with other disciplines and stakeholders' requirements (for example structural design, electrical design, operational and site restrictions etc.). Organise, manage, and maintain BIM/CAD files, databases, and documentation throughout the project lifecycle, ensuring version control and data integrity, in accordance with company BIM policy. Manage pre-construction surveys (safe dig, topographical, GPR, geotechnical site investigation) and ensure the engineering strategy incorporates relevant pre-construction information. Management of design risks to deliver buildable solutions. Have a strong understanding of CDM requirements, including reviewing designers risk assessments, coordinating health and safety measures, and liaising with project stakeholders to promote the principles of safe by design. Attend and chair design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of work. Attend construction progress meetings as required at client/contractor offices or construction sites. Provide engineering solutions to site-based problems through TQ/RFI process. Provision of contract administration on the client's behalf?(where applicable) Checking of third-party designs (for example, ICP substation design, roof trusses, pre-cast planks, steelwork fabrication drawings, doors etc.) Produce rebar details and bar bending schedules, and reinforced and psot-tensioned concrete designs. Pile foundation designs, vertical load bearing capacity assessments, and understand laterally loaded vertical and battered piles, and appropriate pile selection. We are looking for an experienced and ambitious senior civil engineer with the following attributes: Proficient in AutoCAD, Civil 3D or Revit/Solidworks. Experience of setting out and level recording. TWD Experience: haul roads, bell mouths, access bridges, culverts, construction compound design, platform designs, MEWP pad designs, and swept path analysis. Proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by reg
