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Customer Experience Manager UK page is loaded Customer Experience Manager UK Postuler locations Kingston Head Office time type mi-temps posted on Offre publiée aujourd'hui time left to apply Date de fin : 8 août 2025 (Il reste 12 jour(s) pour postuler) job requisition id R-60902 Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Experience Manager UK Location: Kingston Head Office Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Surf, Domestos, CIF, Dove, Lynx, Simple, Impulse, Knorr, Hellmann's and Colman's. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace". We passionately believe that by becoming the trusted Supply partner to our Customers we will grow our business faster and unlock new and exciting opportunities to drive Unilever forward. JOB PURPOSE The key purpose of the role is to drive improvements in the overall experience our Customers have when they work with Unilever, aligned to our ambition of becoming the Supplier in our industry, as perceived by our Customers. The Customer Experience Manager is responsible for leading how we work with our Customers for a given account team group or country. The role is focused on developing relationships with the senior contacts within the Customer Commercial and Supply Chain teams, leveraging these to develop joint strategic action plans. An essential element of the role is providing leadership and development to your Customer Experience Team (across both Unilever and Genpact roles). The Customer Experience Manager is responsible for monitoring the total performance of how Unilever executes our plans with our Customers across Commercial and Supply Chain, leading for process excellence, shining a light on issues and driving improvements. They are data driven in their approach, excellent at prioritization to ensure effort is spent in the areas that can add most value. The role champions the use of the latest tools and technology to deliver results. The Customer Experience Manager provides leadership on how we should segment and interact with our Customers and sets the contact strategy. By being close to Customer needs and developing strong trusting relationships with senior Customer contacts, the role identifies the areas where Unilever needs to focus and drives change in those areas in order to move us closer to our goal of becoming in the industry. The role helps others in the organisation to understand the external context and what risks / opportunities these might pose for Unilever. In this context, the Customer Experience Manager has an important input into developing the Customer Operations Strategy. This role business partners the account team or country Customer Development Director(s), providing insight and input to Customer strategy. RESPONSIBILITIES Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Drive the agenda to enable Unilever to become the Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey. Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact. Management of the team of Customer Experience Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department. ALL ABOUT YOU Supply Chain Mastery - A clear understanding of end-to-end Supply Chain operations, and data up and down the Supply Chain. Seeks to provide Supply Chain expertise to help create business value and achieve desired business goals. Commercial Business Understanding - understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Vision Setting & Business Leadership - Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Externally Orientated & Proactive in Identifying Risks / Opportunities - reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead. Personal & Team Leadership - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information. Is able to nurture and build talent. Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner. Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way. Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team. Key Interactions Senior Customer Contacts (ensuring your team is covering all key contacts within the Customer), Customer Development Leadership Team. Logistics Managers and Director, Partner Organisation (e.g., Genpact) Leadership Team, Planning Managers and Director, Customer Experience Director, other Customer Experience Managers. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree . click apply for full job details

Company Description The UK Government has established UK Industrial Fusion Solutions (UKIFS) Ltd , a subsidiary of UK Atomic Energy Authority (UKAEA), to lead the charge in delivering fusion energy through design and delivery of the Spherical Tokamak for Energy Production (STEP) prototype fusion plant. UKIFS is establishing itself, setting up the company, attracting talent, engaging with industry, developing a supply chain, and planning and constructing of the STEP prototype. Fusion energy, crucial for combating climate change and ensuring energy independence, is expected to be commercially viable by mid-century. The UK, led by UKIFS, aims for a prototype fusion plant, targeting first operations around 2040. UK Industrial Fusion Solutions Ltd. will lead delivery, collaborating with industrial partners and building a fusion supply chain with an estimated global sector value of £7tn per year. Join UKIFS and the STEP programme to be involved in this ground breaking journey. As an employee of UKIFS, you will benefit from: Outstandingdefined benefit pension scheme,details of which can be found at the end of this advert. Corporatebonus schemeup to7%and aRelocationallowance (if eligible). Flexible working optionsincluding family friendly policies and the right to request flexible working from the start of your employment. Employee Assistance Programmeand trained Mental Health First Aiders, Generous annual leaveallowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays Wide range ofcareer development opportunities A vibrantculturecommitted to being fullyinclusive A full list of our benefits can be found here The salary for this role is £91,173 (inclusive of Specialist Allowance) + excellent benefits including outstanding pension Employees of UKIFS can be based at either of our sites;West Burton,NottinghamshireorCulham, Oxfordshire,andonsite workingis expected for3 days each week. For more information on UKIFS, visit: Job Description Pioneering Fusion Energy Solutions: A Scientific Leadership Opportunity in Fusion Materials UK Industrial Fusion Solutions (UKIFS) is spearheading the global scientific and technological advancements critical to realising clean, abundant, and inherently safe fusion energy. Our flagship STEP (Spherical Tokamak for Energy Production) programme demands an integration of science, technology and engineering to deliver the STEP Prototype Plant (SPP), which will deliver net electrical power to the grid. Materials science and technology research is at the heart of our design activity, demanding innovative approaches to identify and deliver the real world materials and associated manufacturing solutions required for a viable SPP. We are seeking an eminent Head of Materials Science and Technology to lead a newly formed, strategically significant Division. Reporting directly to the Director for Science and Technology, you will work across UKIFS's design activity, leading a research programme in partnership with UK Atomic Energy Authority (UKAEA) and our Engineering Partner organisations towards the recommendation, delivery and qualification of viable materials. You will be instrumental in shaping the materials landscape to meet the STEP Prototype Plant (SPP) design requirements and the subsequent commercial fusion power plant fleet beyond. You will provide the strategic and high level leadership for three technical research areas that sit within Materials Science and Technology, each of which will have its own specialised technical lead:Design by Fundamentals (DbF): Pioneering the integration of carefully designed experiments with fundamental theory and simulation, to progressively build from microscale models towards the macroscale to deliver a validated, predictive capability for fusion materials data that informs an innovative, rigorous pathway to accelerated qualification.Materials Irradiation Science and Technology (MIST): An experimental irradiation and analysis programme, utilising world-class irradiation facilities such as LIBRTI in the UK and international neutron test reactors and ion beam accelerators, as well as post-irradiation analysis facilities such as those available at the Materials Research Facility at Culham and in the academic sector.Emerging Materials and Manufacturing Applications (EMMA): This is a new programme you will establish, identifying and developing novel materials and manufacturing processes that unlock new design options, to further enhance the commercial attractiveness of the First of a Kind plant beyond SPP. You will be the primary scientific interface for the STEP Materials Science and Technology research programme with external partners, forging robust, high-level relationships with leading industrial consortia, academic institutions, and international research laboratories. You will operate within a dynamic, commercially-driven environment, adeptly navigating the inherent scientific and technical uncertainties of our pioneering technological endeavour. As a key member of the Senior Leadership Team, you will critically prioritise research areas, demonstrating scientific agility and integrated problem-solving to achieve optimal, holistic design solutions. Key Accountabilities: Strategic Programme Leadership: Develop and lead the UKIFS materials science and technology research strategy, providing the strategic direction for the programme in support of the delivery of the SPP on a commercial pathway to fusion energy. Scientific Rigour & Delivery: Represent materials science and technology as the subject matter expert in high-level design reviews, oversee complex external research collaborations and contracts, and proactively identify/mitigate technical and strategic risks. Innovation & Economic Impact: Cultivate a culture of world-class scientific discovery. Drive the translation of research outputs into commercial and economic benefit, actively managing intellectual property, championing patent publications, and fostering a robust partnership network. Global Dissemination: Ensure technical updates are delivered to internal leadership. Encourage and facilitate the publication of groundbreaking research results in top-tier peer-reviewed journals and through high-impact presentations at international conferences, solidifying UKIFS's global scientific reputation while protecting UKIFS commercial and economic interests. Strategic Partnerships: Build and sustain a "one-team" culture with UKAEA and our future Partners. Establish the necessary relationships with leading universities and key international laboratories, integrating diverse expertise to accelerate the STEP mission. Exemplary Leadership: Embody a leadership mindset that fosters a positive, inclusive, and collaborative team environment championing responsible research and innovation. Lead by example, making informed, ethical decisions that drive scientific ambition to meet organisational goals. This is a rare opportunity to lead a critical scientific programme at the heart of a world-changing energy initiative, contributing your expertise to a legacy of sustainable fusion power. Qualifications Essential: Doctoral degree in a relevant scientific discipline (e.g., Materials Science, Nuclear Engineering, Physics, Chemistry) or equivalent demonstrable research leadership experience. An internationally recognised track record of fusion-relevant materials science research delivery, evidenced through high-impact publications in peer-reviewed journals and/or patents. Exceptional strategic and innovative scientific thinking, with a proven ability to define and drive research agendas. Demonstrable ability to set strategic scientific direction, inspire, and motivate large, multidisciplinary research teams (10+ people). Outstanding communication skills, capable of influencing at all levels, formulating coherent scientific arguments, articulating complex ideas clearly, and actively listening. An appreciation of the need for scientific compromises when supporting delivery-led design optimisation within a diverse, complex, and evolving programme. An agile and adaptive approach to planning for and responding to the dynamic nature of pioneering research. Demonstrable commitment to responsible research and ethical innovation, and to working in compliance with modern safety, health, environment, and quality assurance standards. Proven ability to foster an inclusive working environment that values diverse perspectives and to manage conflict constructively. Beneficial: Direct research experience with fusion-relevant materials. Significant research experience within a commercial or industrial environment. Extensive experience working in multi-disciplinary teams of scientists and engineers. Experience in intellectual property generation and its strategic management. Familiarity with design for multiple attributes (e.g., reliability, maintainability, manufacture, disposal). Experience in the development or interpretation of design codes for novel materials in harsh environments. Membership of relevant learned societies. Additional Information We welcome applications from under-represented groups . click apply for full job details

Muck, Small Isles Basic Salary £36,169 to £38,995 per annum Ability to participate in an annual and cyclical bonus Overtime available at an enhanced rate Are you a highly motivated individual looking to step into management and progress within your aquaculture career? We have an exciting opportunity for an Assistant Farm Manager to join the Company's Offshore Seawater site on the Isle of Muck. The role is challenging, but ultimately very rewarding and can lead to a variety of fulfilling career progression opportunities. If you are ambitious and motivated and want to work with a likeminded team, then this is the role for you. This post is offered on a full time, permanent basis. The successful candidate will be required to work a two week on/two week off rotational basis, providing an excellent work/life balance opportunity. Accommodation on the island is provided for all staff when on shift. About the job This role is a crucial part of the operations process and ensures that the best management of our salmon is undertaken. We need our team to strive for continuous improvement and deliver on all aspects of farm work to keep the team on track and performing well. The job includes, but it not limited to: Deputising in the absence of the Farm Manager Responsible for all aspects of farm operations Maintaining the highest standards in fish husbandry and welfare Leading on feeding, control and inspection of fish Boat handling around the farm Maintaining high biosecurity levels Driving the improvement of on-site Health & Safety General farm tasks to keep the whole operation running The ideal candidate will already be an experienced Assistant Farm Manager, or a Farm Technician looking to further their career. They will be willing to expand their understanding and work hard on the job. Management experience is desirable, but not essential as training will be provided You will be required to hold, or able to obtain, and retain an ML5 or ENG1 medical certificate IOSH Managing Safely Certification Flexible approach to working to meet the demands of the job A positive attitude and willingness to learn Ability to understand the aims of the site and to support the rest of the team to achieve these Respect for the need for safe working practices Drivers licence is essential. No driving licence? Don't worry, we can help with the cost of lessons. What does Mowi offer? In return for your effort, you will be part of the team in a constantly expanding industry. Our Mowi Rewards include: Overtime available at an enhanced rate; Additional working away allowances; Ability to participate in a cyclical and annual bonus scheme; Medical Cover with Equipsme; Two weeks on/ two weeks off; Life assurance cover; Cycle to work scheme; Healthy Lifestyle contribution to support an active lifestyle; Employee discounts at participating retailers; Occupational Health Support & Employee Assistance Programme; Plus many more. If this role sounds like the right fit for you, we would love to hear from you! Please visit to apply. Deadline to apply: Wednesday 13th August 2025 Please note, we retain the right to close this vacancy or keep it open subject to volume and quality of applications. We would therefore encourage candidates to submit an application as soon as possible. Mowi values diversity in the workplace and is an equal opportunities employer. To apply for this vacancy, you must be eligible to work in the UK. This vacancy does not meet the criteria for Skilled Worker sponsorship. Mowi is the world's leading seafood company and the largest producer of Atlantic salmon. As the first global seafood company with an end-to-end supply chain, Mowi brings supreme quality salmon and other seafood products to consumers around the world. Mowi is also ranked the most sustainable animal protein producer in the world by Coller FAIRR. With headquarters in Bergen, Norway, Mowi employs 11,600 people in 26 countries worldwide, and is listed on the Oslo Stock Exchange with a market capitalisation of EUR 9 billion and total assets of EUR 8.2 billion.

Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Experience Manager UK Location: Kingston Head Office Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Surf, Domestos, CIF, Dove, Lynx, Simple, Impulse, Knorr, Hellmann's and Colman's. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace". We passionately believe that by becoming the trusted Supply partner to our Customers we will grow our business faster and unlock new and exciting opportunities to drive Unilever forward. JOB PURPOSE The key purpose of the role is to drive improvements in the overall experience our Customers have when they work with Unilever, aligned to our ambition of becoming the Supplier in our industry, as perceived by our Customers. The Customer Experience Manager is responsible for leading how we work with our Customers for a given account team group or country. The role is focused on developing relationships with the senior contacts within the Customer Commercial and Supply Chain teams, leveraging these to develop joint strategic action plans. An essential element of the role is providing leadership and development to your Customer Experience Team (across both Unilever and Genpact roles). The Customer Experience Manager is responsible for monitoring the total performance of how Unilever executes our plans with our Customers across Commercial and Supply Chain, leading for process excellence, shining a light on issues and driving improvements. They are data driven in their approach, excellent at prioritization to ensure effort is spent in the areas that can add most value. The role champions the use of the latest tools and technology to deliver results. The Customer Experience Manager provides leadership on how we should segment and interact with our Customers and sets the contact strategy. By being close to Customer needs and developing strong trusting relationships with senior Customer contacts, the role identifies the areas where Unilever needs to focus and drives change in those areas in order to move us closer to our goal of becoming in the industry. The role helps others in the organisation to understand the external context and what risks / opportunities these might pose for Unilever. In this context, the Customer Experience Manager has an important input into developing the Customer Operations Strategy. This role business partners the account team or country Customer Development Director(s), providing insight and input to Customer strategy. RESPONSIBILITIES Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Drive the agenda to enable Unilever to become the Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey. Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact. Management of the team of Customer Experience Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department. ALL ABOUT YOU Supply Chain Mastery - A clear understanding of end-to-end Supply Chain operations, and data up and down the Supply Chain. Seeks to provide Supply Chain expertise to help create business value and achieve desired business goals. Commercial Business Understanding - understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Vision Setting & Business Leadership - Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Externally Orientated & Proactive in Identifying Risks / Opportunities - reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead. Personal & Team Leadership - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information. Is able to nurture and build talent. Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner. Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way. Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team. Key Interactions Senior Customer Contacts (ensuring your team is covering all key contacts within the Customer), Customer Development Leadership Team. Logistics Managers and Director, Partner Organisation (e.g., Genpact) Leadership Team, Planning Managers and Director, Customer Experience Director, other Customer Experience Managers. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE . click apply for full job details

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Location: Home-based or hybrid within the East Coast of the United States. Position Summary: Our Solution Engineering team is a strategic partner to the sales organization and responsible for building a compelling vision of the Bentley solutions for our users and prospects in some of the largest organizations in the world. As a Senior Solution Architect (SSA), you will serve a vital role in the Solution Engineering organization as an Industry Thought Leader and Domain Expert in the civil engineering transportation industry and either has or can quickly acquire an in-depth knowledge of one or more Bentley civil product portfolios. This is a senior role that would engage with company-wide engineering or industry practice leads. Trusted with helping set corporate standards and best practices around all aspects of an engineering discipline or industry solution when it comes to dates workflows, supply chain and user interaction. Seen as a respected mid-level executive who can also help structure proof of concepts and regional based operation plans. The SSA will work with advanced users and Bentley account and success managers across multiple geographic regions to develop comprehensive and tailored solutions that may span across multiple Bentley product portfolios, and which may require cooperation with PAG leadership including chief architects and product managers. The SSA will be a respected voice within PAG and will influence product strategy and routinely coordinate with product managers to align near term development and long-term product roadmaps with user and industry requirements. Responsibilities: Serve as a technical lead for the Account Advancement team by providing guidance and technical support during presales activities regarding Bentley transportation solutions. Provide technical expertise and guidance to Solution Application Engineers and Architects during the preparation of solution designs, sales proposals, and contract negotiations. Develop and maintain relationships with key internal and external stakeholders across geographic regions including enterprise account users, strategic technology partners, US departments of transportation and federal agencies (ie. FHWA, USACE) and Bentley PAG and Industry Solutions leadership. Lead technical workshops and training sessions, in alignment with User Success, for users and internal teams on user enterprise systems integration and transportation solution development utilizing the Bentley product portfolio. Work collaboratively with Solution Architects and Application Engineers to help prioritize user recommended product enhancements prior to presenting to Product Management. Work directly with Product Managers to define and prioritize product features and enhancements based on customer feedback and market trends, develop go-to-market strategies, improve Sales Playbooks, and improve internal governance policies and procedures as needed. Evaluate and mitigate a competitor's advantage through proposed product enhancements or solution offerings. Observe and drive industry trends through Thought Leadership and participating in or chairing industry committees. Present the Bentley Portfolio of solutions at conferences and other industry events to help expand Bentley presence across multiple geographic regions. Work collaboratively with Industry Solutions Marketing Teams to communicate the more complex Bentley product portfolio of solutions to a sophisticated audience including EACs and technology providers. Engage with Enterprise Account Leadership to communicate how Bentley's current and future product portfolio and implementation services can align with user objectives and strategic plans, document technical solution for the account plan, and contribute to annual account reviews. Perform pilot tests for the account user or their client to establish proof-of-value and confirm scalability of solution. Required Knowledge, Skills, Abilities, and Experience: At least 20 years of experience in the civil engineering transportation Industry At least 10 years of direct project experience using or implementing Bentley or relevant transportation design software such as OpenRoads Designer, OpenRail Designer, OpenRail Overhead Line Designer, Bentley Rail Track (InRail), MicroStation, OpenRoads Designer, GEOPAK, and/or InRoads. Experience with other related industry civil engineering applications such as Civil3D, MX, Trimble is beneficial. Strong technical knowledge of transportation workflows, design processes and industry standards are required. At least 7 years of marketing, business development, or direct sales experience in the industry of expertise. Communicates clearly, authoritatively, and collaboratively "on camera" with internal and external stakeholders, including storytelling and developing engaging slide deck presentations. Highly adaptable and creative outside-the-box thinking to solve complex root-cause problems and user challenges within context of current and future product readiness. Highly adept at advancing opportunities over long duration sales cycles and changing stages of product readiness. This is a full-time role expected to work 40 hours per week, home-based, anywhere in the US, with the ability to travel. Requires sitting or standing at will while performing work on a computer (or any other physical requirements ) . The role requires communication with managers, peers and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling and meeting functions. Travel for this role is up to 30% to account locations, Bentley offices, conferences and related training venues, mostly domestic but some international as required. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction. Competitive Salary and benefits. The opportunity to work within a global and diversely international team. A supportive and collaborative environment. Colleague Recognition Awards. About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Equal Opportunity Employer: Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law. As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling or sending us an email at Nearest Major Market: Philadelphia Job Segment: Civil Engineer, Engineer, Architecture, Engineering 2025 Copyright Bentley Systems, Incorporated

Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Experience Manager UK Location: Kingston Head Office Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Surf, Domestos, CIF, Dove, Lynx, Simple, Impulse, Knorr, Hellmann's and Colman's. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace". We passionately believe that by becoming the trusted Supply partner to our Customers we will grow our business faster and unlock new and exciting opportunities to drive Unilever forward. JOB PURPOSE The key purpose of the role is to drive improvements in the overall experience our Customers have when they work with Unilever, aligned to our ambition of becoming the Supplier in our industry, as perceived by our Customers. The Customer Experience Manager is responsible for leading how we work with our Customers for a given account team group or country. The role is focused on developing relationships with the senior contacts within the Customer Commercial and Supply Chain teams, leveraging these to develop joint strategic action plans. An essential element of the role is providing leadership and development to your Customer Experience Team (across both Unilever and Genpact roles). The Customer Experience Manager is responsible for monitoring the total performance of how Unilever executes our plans with our Customers across Commercial and Supply Chain, leading for process excellence, shining a light on issues and driving improvements. They are data driven in their approach, excellent at prioritization to ensure effort is spent in the areas that can add most value. The role champions the use of the latest tools and technology to deliver results. The Customer Experience Manager provides leadership on how we should segment and interact with our Customers and sets the contact strategy. By being close to Customer needs and developing strong trusting relationships with senior Customer contacts, the role identifies the areas where Unilever needs to focus and drives change in those areas in order to move us closer to our goal of becoming in the industry. The role helps others in the organisation to understand the external context and what risks / opportunities these might pose for Unilever. In this context, the Customer Experience Manager has an important input into developing the Customer Operations Strategy. This role business partners the account team or country Customer Development Director(s), providing insight and input to Customer strategy. RESPONSIBILITIES Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Drive the agenda to enable Unilever to become the Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey. Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact. Management of the team of Customer Experience Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department. ALL ABOUT YOU Supply Chain Mastery - A clear understanding of end-to-end Supply Chain operations, and data up and down the Supply Chain. Seeks to provide Supply Chain expertise to help create business value and achieve desired business goals. Commercial Business Understanding - understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Vision Setting & Business Leadership - Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Externally Orientated & Proactive in Identifying Risks / Opportunities - reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead. Personal & Team Leadership - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information. Is able to nurture and build talent. Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner. Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way. Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team. Key Interactions Senior Customer Contacts (ensuring your team is covering all key contacts within the Customer), Customer Development Leadership Team. Logistics Managers and Director, Partner Organisation (e.g., Genpact) Leadership Team, Planning Managers and Director, Customer Experience Director, other Customer Experience Managers. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE . click apply for full job details

We are Recruiting! Are you passionate about the future of rail transport? Do you want to be part of a team that's shaping the next generation of trains using cutting-edge technology? Look no further! Join us as a Head of Business Support where you will lead the East Anglia contract, ensuring contractual compliance, budget control, and performance excellence through strategic leadership, technical insight, and stakeholder engagement Who we are: SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. At SRSUK we take pride in delivering high-class services for our modern trains across the UK. Our established presence in passenger rail, combined with our expanding expertise in freight rail, positions us as a leading service supplier in the UK rail industry. We are dedicated to continuous growth and technical innovation, in line with our ambitious business strategy. Why Join Us: Innovative Environment: Working in a fast paced, results orientated environment, you will proactively work alongside your team to ensure services are available. Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career development. Passionate Team: You will manage a dedicated team working diligently to deliver and provide an essential service successfully collaborating with key stakeholders. Customer-Centric Approach: You will work effectively to ensure the needs and expectations of our service users are supplied with the highest standards of service. What We're Looking For: We're seeking proactive individuals who align with our company KPI's and values. If you are looking to make a difference and deliver high quality service then we want to hear from you. Role Overview: As Head of Business Support, you will lead and manage the East Anglia contract, ensuring all TSA contractual obligations are met to the highest standard, on time and within budget. You'll guide performance and maintenance planning, support commercial negotiations, and foster a culture of excellence and continuous improvement. Your leadership will be collaborative, inclusive, and focused on building strong relationships across teams and stakeholders. HOW YOU CAN MAKE AN IMPACT The Head of Business Support will serve as the lead focal point and administrator for SRMS, taking overall responsibility for the Stadler TSA maintenance contract within SRSUK. This role involves ensuring that all contractual deliverables, milestones, and payment schedules are accurately tracked and fulfilled, while providing commercial guidance across both existing and emerging contracts. A key focus will be on ensuring Stadler's adherence to maintenance and overhaul KPI's, leading regular performance reviews and audits, and escalating non-compliance with clear remediation plans. The successful candidate will develop and oversee strategies to reduce liquidated damages, including proactive schedule monitoring, entitlement claims, and enforcement of performance regimes, while identifying potential exposures early and collaborating with planning, engineering, and procurement teams to mitigate risks. They will maintain an up-to-date risk register and manage performance-related processes across fleet engineering and operations, collating and analysing data to identify trends and inform decision-making across relevant teams. Using SRMS, they will oversee the planning and execution of preventive maintenance, overhauls, modifications, repairs, and work arising, ensuring all aspects of the contract are delivered reliably, compliantly, and sustainably. The role includes organising and facilitating Management Review meetings to monitor KPI's and drive action plans, liaising with customer representatives to ensure satisfaction, and leading monthly meetings and commercial negotiations. Responsibilities also include preparing variation orders, submitting exonerating event claims, and supporting the local supply chain in securing favourable terms. This position requires a collaborative and inclusive leadership style, with a strong commitment to fostering a positive and high-performing culture across all functions involved in the maintenance contracts. The Head of Business Support will also utilise SRMS for resource and work order planning, analyse feedback on delayed or missed work orders, contribute to effective daily planning meetings, and develop process flows that incorporate Lean Methodology and 6S Principles to enhance operational efficiency. Closing date for applications is Friday 8th August 2025 Apply now for a career that is on the right track! HOW YOU WILL CONTRIBUTE Essential Criteria •Strong understanding of contract and commercial management principles. •Confident analytical and planning abilities, with a proactive approach to problem-solving. •Adaptable and open to change, with a continuous improvement mindset. •Clear and effective communicator, both in writing and verbally. •Able to manage time effectively and meet deadlines in a dynamic environment. •Holds an NVQ Level 4 qualification (or equivalent experience or certification). Desirable Criteria •Familiarity with rail units or similar technical environments. •Experience in applying continuous improvement methodologies. •Knowledge or experience in project management practices. YOUR BENEFITS YOUR CONTACT PERSON Laura Davison HR Assistant

We're looking for a senior communications leader to shape and deliver our external communications strategy. This high-impact role sits at the heart of our Corporate Affairs team, combining financial communications, brand alignment, and long-term planning. Reporting to the Director of Corporate Affairs, you'll lead the delivery of key financial calendar moments, manage our corporate messaging and Masterbrand presence, and act as the strategic "air traffic control" for external comms across the business. This is a unique opportunity to shape how a major business communicates with the world. You'll sit at the intersection of strategy, brand, and leadership-helping to define and deliver a compelling corporate narrative that resonates with business partners and supports long-term success. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. Please note this role is a 9 to 12 month PAYE fixed term contract. What you'll do Your key accountabilities will include Lead cross-Group external communications across Strategy & Performance, People, and Plan A, working closely with Content & Channels, BU leads, and the wider Corporate Affairs team. Own and manage the long-term external comms planning grid, ensuring alignment with internal comms and acting as "air traffic control" for near- and medium-term planning. Deliver key financial calendar moments (Christmas, Full Year, Interim), including messaging, Q&A, briefing notes, media strategy, and content coordination. Be responsible for the production and publication of the Annual Report and AGM, managing agencies and collaborating with Investor Relations and CoSec. Lead insight and sentiment tracking to evaluate message penetration and inform strategy. Develop a clear framework to help communication business partners elevate BU stories (e.g. supply chain, tech transformation, store rotation) into the wider corporate narrative. Who you are Your skills and experience will include: Proven experience in financial communications, ideally within a FTSE 100-250 company or a leading comms agency (in-house experience preferred). Proficient in project planning and management. Excellent writing and storytelling ability, with experience drafting press releases, reports, and executive briefings. Calm under pressure, with the ability to manage multiple priorities and tight deadlines. Confident working with senior business partners including the CEO, Chair, Investor Relations, and CoSec. A collaborative approach and ability to influence across functions. What's in it for you Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Regulatory Affairs Manager page is loaded Regulatory Affairs Manager Apply locations Woking, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Almus & Alvita, a Cencora business offering a trusted source of generic pharmaceuticals and a line of quality healthcare products in Europe. We are looking for a skilled Regulatory Affairs Manager to join our Commercial Affairs team! This is a hybrid position that requires working 3 days in the office, while offering the flexibility to work 2 days from home. JOB CONTEXT Alvita is a range of healthcare products, (medical devices, toiletries and biocides etc.) which includes over 700 Alvita products marketed in 7 markets , with plans for further potential expansion. The Alvita range is supplied by over 25 suppliers located in 20 different countries. The Alvita brand has been identified as a key company growth initiative, with a 5-year plan targeting 2.5 x growth of current revenue and doubling of profit. Over half of the targeted growth will come from New Product Development (NPD) launches. This role will be integral in delivering the NPD required to support the growth plan. Almus is the generic brand of medicines which includes over 800 products marketed in 4 countries. An Almus entity is either the marketing authorisation holder, Exploitant or own label distributor depending upon the market. The Almus range is supplied by over 35 suppliers located in over 20 different countries. This senior role sits within the Central Regulatory Team and will work closely with other colleagues within Commercial Affairs; Quality, Sourcing and Supply Chain and local teams in market as well as with suppliers of Alvita and Almus branded products. JOB PURPOSE To lead and manage the regulatory activities supporting the own brand ranges sold through the Pharmaceutical wholesale business (Alliance Healthcare) which is part of the Cencora Group, in accordance with budgeted NPD and resourcing plans. To work in collaboration with the European Head of Regulatory Affairs and Pharmacovigilance, Central team and in market teams, in development and extension of the Alvita product range across the UK and continental Europe and into new potential markets in accordance with agreed budget and 5 year growth plan. This role will be responsible for leading and performing a variety of regulatory tasks in relation to pharmaceutical and personal care products and in addition provide functional support to regulatory teams in market. Under the leadership of the European Head of Regulatory Affairs and Pharmacovigilance, this role will be responsible for managing the submission and co-ordinating the necessary variations of European Procedures, involving multiple markets. This role is pivotal in supporting the development and regulatory maintenance of the Alvita and Almus ranges and potential expansion into new markets, ensuring the own brand products owned by Alliance Healthcare are legally compliant and meet Cencora Group policies and standards. This role requires someone who is capable of leading the regulatory activities, has excellent organisation skills and attention to detail and able to work on multiple projects and activities simultaneously, whilst being adaptable to changing priorities. Creating effective working relationships with internal and external stakeholders is essential. Key Responsibilities: Responsible for managing the regulatory tasks in launching multiple NPD (New product Development) projects as part of a multifunctional team, in accordance with the budget and 5 year plans. Support the European Brand Manager and Central Sourcing Team in assessing potential new Alvita products, the launch in new territories, the evaluation of claims and product attributes of products offered by alternative suppliers. Review and approve Product Specifications and Artwork Management Sheets (AMS), supporting the launch of new Alvita products and update of existing products. Work collaboratively with other colleagues responsible for originating artwork and provide final approval of artwork for allocated projects. Assess the regulatory requirements for products ensuring the product and its labelling are legally compliant. Responsible for becoming the subject matter expert on medical devices within the business and ensuring plans are in place to maintain compliance with the requirements of Medical Devices Regulation (EU) 2017/745 and the in Vitro Diagnostic Medical Device Regulation (EU) 2017/746, in the context of our obligations as an own brand. Ensure that Regulatory Intelligence data is maintained and updated according to the relevant processes. Demonstrate an innovative approach to obtaining market intelligence from suppliers and/or other sources, which can support the brand and local commercial teams in identifying new product opportunities and developing long-term NPD plans.Support the business on regulatory impacting changes, to ensure the necessary steps are taken to mitigate risk to the business. Manage the preparation and submission of the Mutual Recognition Procedure (MRP) and Decentralised Procedure (DCP) Marketing Authorisation Applications (MAAs), involving more than one market. Co-ordinate the management of variations with suppliers and local regulatory teams for European Procedures involving more than one market, ensuring all MAs and products in market meet necessary legal compliance. Manage the preparation and maintenance of Regulatory Compliance Files with the local affiliates and suppliers for European Procedures involving more than one market. Manage the regulatory information within Samarind RMS for European procedures, involving more than one market. Contribute as a "key" member of the team responsible for the successful implementation of Identification of Medicinal Products (IDMP) standards into the IT tools and business processes in accordance with legislative deadlines. Review and approve promotional materials and content on platforms to ensure compliance with relevant legislation and requirements. Support in collaboration with the European Head of Regulatory Affairs and Pharmacovigilance and the local regulatory teams the development of appropriate global and local SOP's and working practices, to optimise the effective handling of regulatory tasks related to Alliance Healthcare product portfolio or the development of new processes necessary to deliver compliance with European and local legislation.Provide training as author and or subject matter expert where applicable. Work collaboratively and build strong working relationships with central and local cross-functional teams to manage the assessment of new products and maintenance of existing products in the Alvita and Almus ranges. Take a vital role in the Monthly Operational NPD Meetings with the European Business units. . What you'll have: Degree in life science of science. Experience working within European Regulatory Affairs team, supporting pharmaceutical products and or medical devices or cosmetics. Competent in managing European Procedures (MRP/DCP's). Good communicator, both orally and in written form. Good interpersonal skills. Proven ability to operate within a multifunctional team. Analytical, diligent and accurate. Excellent organisational skills and ability to prioritise. Can do attitude, with strong accountability and ownership. Comfortable with a fast pace and switching between competing priorities. Fluent English. Good knowledge of Microsoft Office. SPECIFIC SKILLS Self-motivated dynamic individual, with the ability and desire to work proactively, with limited supervision. Ability to prioritise and organize workload and react to the changing needs o the business. Have a proven track record of working effectively under pressure. Ability to interpret legislation and evaluate impact on the business. Appreciation of the commercial goals of the organisation and the desire to contribute to the successful fulfilment of these goals. Proven ability to communicate clearly and logically, both orally and in written form. EXPERIENCE Knowledge of appropriate European regulations and guidelines within the Medicinal Products, Medical Devices and Cosmetics Industry Experienced in submitting new MAA's for European procedures. Experience of medical devices legislation and working on medical device products. Good working knowledge of pharmaceutical legislation. Additional language skill in addition to fluent English, although not mandatory. TRAVEL Minimal travel - meeting with local regulatory teams may be required. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time . click apply for full job details

About the Role: Grade Level (for internal use): 09 Senior Economist The Team: The Pricing and Purchasing team at S&P Global Market Intelligence delivers vital price, cost and inflation information that helps companies recognize millions of dollars in cost savings. We do this by pulling apart the cost structure of our clients' suppliers, and providing a detailed analysis of their prices, costs, demand, and productivity. This gives our clients a strategic advantage in negotiating with suppliers, as well as a "blueprint" of when to make big purchases, and why. The Impact: S&P Global Market Intelligence is looking for a data-driven analyst monitor, forecast, and present the price outlook for their assigned industry. In this role, you will work directly with clients in support of sales, answering ad-hoc pricing questions, demonstrating our price forecast methodology, and explaining our current outlook. We are seeking a Senior Economist with 3-5 years of experience to join this growing team. In this role, you will develop, enhance, and expand our analyses and forecasts with specific emphasis on translating insights into relevant, actionable client solutions. Responsibilities: Monitor and update the historical and forecast data Actively participate in forecast model development efforts Forecast near-term prices for a global buying audience Create monthly and quarterly reports with emphasis on the drivers of the near-term price outlook Respond to clients' research-related questions by providing thought leadership and timely insight What We're Looking For: BA/MA in Economics plus 3-5 years of related experience. Strong and adaptable research and analytical skills, including ability to interpret data and research, and write/produce structured, compelling reports Statistical / modeling experience, preferably in EViews Coordination skills; ability to prioritize own workload and work to deadlines and under pressure Intellectual curiosity and eagerness to explore and leverage new technologies and methods including GenAI tools and technologies Preference for candidates with one or more years working as an analyst following the steel, construction, or automotive industries Preference for candidates with business proficiency in French or German speaking Knowledge of carbon markets, international trade, and European economies are a plus Strong team spirit Customer-focused background About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - 203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), RESECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 317676 Posted On: 2025-07-22 Location: London, United Kingdom

Digital Procurement Solution Lead - Orchestration page is loaded Digital Procurement Solution Lead - Orchestration Apply locations London Amsterdam time type Full time posted on Posted 30 Days Ago job requisition id REQ_ As Digital Product Solution Lead - Orchestration, you will lead the development and continuous improvement of our technology driven procurement intake and orchestration processes, ensuring seamless integration with back-end applications and creating orchestration as a solution with the potential to roll it out to our external clients, expanding our influence and impact. This senior role requires deep expertise in procurement processes, various buying channels, and the ability to translate business requirements into a flexible and efficient procurement orchestration framework. You will own the product backlog, prioritize initiatives, and ensure seamless procurement operations from intake to the delivery making a tangible impact on our business success. You will pioneer orchestration within our company, a concept still relatively new to the procurement industry, creating a unique opportunity to lay the path and position Liberty Blume as a ProcureTech innovator. The ideal candidate will be hard-working, motivated and resilient, with demonstrable experience working within a fast paced, demanding service design/delivery environment. Relevant experience gained from a leading procurement technology company or a leading in-house procurement CoE team would also be beneficial. There will be an opportunity of taking on more leadership responsibilities over other product owners in the future. What will you be doing? Orchestration Stack: Be the visionary leader driving the strategy and roadmap for Procurement Orchestration, ensuring alignment with business needs and overall Procure Tech strategy, leading the implementation and integration that set industry standard. Product Backlog: Captures procurement, business and other stakeholders' needs and translates them into the functional requirements added to the product backlog, and setting priorities based on business value, impact and feasibility. Participate in customer forums and drives setting priorities of the orchestration partner product roadmap. Orchestration Framework: Develop and maintain a comprehensive orchestration framework with detailed process flows and decision points. Create/ drive updates of the relevant policies and procedures where required. Integrations: Ensure seamless integration of various procurement channels (i.e. guided buying, strategic sourcing, contracting, PR creation etc.) including synchronization and alignment of the key master data for the best user experience. Change Management: Drives change management efforts, align on communication strategies, ensuring business adoption of new procurement workflows, monitor adoption, ensures training materials are available and up to date, conducts trainings and briefing sessions on the content of the workflows, organizes feedback sessions. Incidents/Issue Resolution: Alerted on critical incidents, participate in defining hot fixes/workarounds for major faults. Innovation and Continuous Improvement: Stay on top of industry trends and best practices to drive innovation and continuous improvement in procurement orchestration. Find opportunities for process optimisation, automation and agentic AI, leveraging prescriptive analytics capabilities of Procurement Data Lake (where possible). Collaboration and Partner Engagement: Collaborate closely with industry technology partners, cross-functional teams, including LBPS operations, strategy and product teams, Blume Technology, and Finance, to ensure alignment and orchestration platform efficiency. We tend to look for people with: Bachelor's degree or equivalent in business administration, supply chain management, or having worked previously in a related field Qualifications and/or experience in relation to project management/process improvement methodologies e.g. Agile, Lean Six Sigma preferred. Strong understanding of procurement processes, sourcing strategies, and the intricacies of supply chain dynamics. Proven experience in a Product Owner or similar role, driving procurement technology or process transformation initiatives. Strong analytical and problem-solving skills with the ability to translate complex requirements into actionable solutions, excellent communication and social skills Experience working with procurement orchestration solutions, intake-to-pay workflows, and process automation and deep knowledge of procurement technologies, ERP systems. Strong knowledge of agile product development, including writing user stories, managing product backlogs, and collaborating with cross-functional teams Knowledge of AI-driven procurement orchestration tools and emerging technologies in procurement An understanding of technical concepts such as APIs, basic coding principles and software integration is advantageous What's in it for you? Competitive salary and bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. About Us Our Story We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. 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Our Ways of Working Principles: We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work. As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward. We have some core principles which support us in this: Do what's right Trust & give permission Delivery matters We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process. About the role We're looking for an Interim Head of Supply Chain (Transformation) to lead Moonpig's supply chain strategy during a 9-month maternity cover. This role is pivotal in optimising stock management through Slim4 implementation, rationalising our SKU portfolio, and building robust processes to handle peak periods like Christmas and Valentine's Day. You'll drive operational efficiency, reduce working capital from £8M to £5M, and directly impact business profitability and customer satisfaction - all while inspiring and managing a high-performing team of Supply Chain Assistants. This role will require some travelling to Tamworth to visit our Fulfilment Center. Key Responsibilities: Lead the implementation of Slim4 to improve inventory forecasting and optimisation. Reduce working capital investment from £8M to £5M via enhanced stock management and supplier coordination. Design and deliver a rationalised SKU framework aligned to commercial value and operational efficiency. Prepare and embed supply chain processes for peak trading periods. Maintain non-card product availability in line with KPIs. Develop replenishment strategies and own system configuration to deliver against stock targets. Produce regular stock reporting, risk analysis, and intake forecasting. Ensure supplier compliance with terms and delivery SLAs. Collaborate with Buying, Fulfilment, 3PL, and Range Planning teams to align supply and demand. Champion process simplicity and scalability. Manage and mentor a team of 4 Supply Chain Assistants. About You: Proven experience leading supply chain transformation in e-commerce or FMCG. Track record of successfully implementing supply chain planning tools (preferably Slim4). Skilled in stakeholder engagement and team leadership. Demonstrated success in reducing working capital. Data-driven decision-making and forecasting expertise. (Bonus) Experience in interim or maternity cover roles. (Bonus) Knowledge of seasonal supply chain operations. Want to hear more? Find out more about Moonpig Group and what it has to offer here ! Moonpig's Commitment to Equality, Diversity and Inclusivity At Moonpig Group, we're committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. We're proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees. We'll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.

Kiss the Hippo Coffee is a dynamic specialty coffee brand based in London, with a growing presence in the wholesale coffee and machinery sector. We are committed to providing high-quality products and outstanding service to our partners, creating meaningful relationships in the coffee industry, and fostering a culture of innovation and excellence. We are now seeking a Head of Wholesale to lead our team and drive growth in our wholesale operations. Role Overview The Head of Wholesale will be a strategic leader responsible for driving the growth and performance of our wholesale channel. This role involves managing a sales team, overseeing key accounts, and collaborating cross-functionally to ensure the seamless delivery of our products and services. The ideal candidate will possess a deep understanding of the specialty coffee industry, strong commercial acumen, and a passion for building meaningful partnerships. Key Responsibilities Strategic Leadership & Team Management Lead and mentor the wholesale team, fostering a culture of accountability, collaboration, and continuous improvement. Develop and execute a comprehensive wholesale strategy aligned with company objectives. Set clear performance targets and KPIs, providing regular feedback and support to team members. Business Development & Account Management Identify and pursue new business opportunities, expanding our wholesale customer base. Cultivate and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention. Oversee the onboarding process for new accounts, ensuring a smooth transition and integration. Operational Excellence Collaborate with the operations team to ensure timely and accurate order fulfilment. Monitor inventory levels and coordinate with supply chain to meet customer demands. Implement and optimise processes to enhance efficiency and reduce costs. Cross-Functional Collaboration Work closely with the marketing team to develop promotional materials and campaigns that support wholesale growth. Partner with the training and education team to provide clients with the necessary resources and support. Collaborate with the technical team to address equipment-related inquiries and issues. Reporting & Analysis Utilize CRM tools to track sales activities, customer interactions, and performance metrics. Prepare regular reports for senior leadership, highlighting achievements, challenges, and opportunities. Analyze market trends and competitor activities to inform strategic decisions. Qualifications Proven experience in wholesale management, preferably within the specialty coffee or premium food & beverage sectors. Strong leadership skills with a track record of managing and developing teams. Excellent communication, negotiation, and interpersonal skills. Proficient in CRM software and Microsoft Office Suite; experience with ERP systems is a plus. Ability to travel as needed to meet with clients and attend industry events. Personal Attributes Commercially minded with a focus on driving growth and profitability. Customer-centric approach, with a commitment to delivering exceptional service. Adaptable and proactive, with the ability to thrive in a dynamic environment. Passionate about specialty coffee and the broader coffee industry. What We Offer Competitive salary and performance-based bonuses. Opportunities for professional development and career progression. A collaborative and inclusive work environment. Employee discounts on products and services.