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Tenancy and Leasehold Officers Salary: £37,747 - £40,423 Hours: 37 hours per week (may be required to work out of hours) Location: Office based Wolverhampton and, in the community Job Type: Permanent Overview This is an exciting opportunity to join our Tenancy Management team as a Tenancy & Leasehold Officer. You will play a key frontline role in our neighbourhoods -supporting residents, resolving tenancy issues, and working directly within our communities to help make them safe, clean and welcoming places to live. Key Responsibilities Deliver a high-quality, customer-focussed tenancy and leasehold management service Conduct regular visits and community engagement Take appropriate and timely action to resolve tenancy breaches, ASB, property misuse and estate-based concerns Support tenants and their families, particularly those who are vulnerable, to maintain successful and sustainable tenancies Identify and reporting estate issues and ensuring action is taken Build strong relationships with residents, colleagues and partners Maintain accurate case records and ensuring all actions align with policy and good practice About you Do you thrive in a role where you're out in the community every day, engaging directly with tenants and seeing the impact of your work first-hand? Are you confident managing face-to-face conversations, estate issues and tenancy challenges head-on, rather than working behind a desk? Do you enjoy taking responsibility for your own patch - carrying out visits, inspections and resolving problems where they happen - while also being a strong team player who collaborates well with colleagues? Are you looking for a role that is fast-paced, varied and entirely community-based? Our organisation We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. We believe that everyone in Wolverhampton Homes can play their part in making this happen - with the right support. Whether you're just getting started in your career or looking for your next step, you've come to the right place. Equality and Diversity We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums. Our top priority is finding the best person for each role and for our company.If you are interested in the position, are customer-focused and solutions-oriented, we would encourage you to apply even if you do not believe you meet each of the necessary criteria or required qualifications. Reports To: Tenancy and Leasehold Managers Closing date: 16 April 2026 Interview date: 24 April 2026 Contact for an informal discussion / more information: Emma Thomas Attached documents Tenancy & Leasehold Officer Job Description - December 2023.pdf

We are looking for a Senior Cyber and Systems Engineer to join Team OB in our Support Office. As a Senior Cyber and Systems Engineer at OB you will be protecting the company through strong IT security principles and implementing industry stand best practices. Working with and being the first point of contact for EDR partner and SOC you will ensure ongoing compliance with PCI DSS ensuring to adhere to its actively changing requirements. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB Senior Cyber and Systems Engineer will: Work with our newly deployed SOC EDR partner in ensuring the network, cloud, and Retail Estate are secured from Cyber threats. Analyse any security breaches and report on findings and remediation's Monitor/Respond to Anti-Ransomware protection software Incidents. Handle and resolve security-related tickets from the helpdesk, including but not limited to Vipre spam filter and firewall unblock requests on store and Head Office networks. Monitor Netskope (Cloud Access Security Broker) for cloud usage on personal Google/Microsoft Accounts. This is to ensure the company's data is secured in line with the company's GDPR guidelines. Monitor and manage the three ESET antivirus consoles, ensuring they are updated regularly. Work in collaboration with the I.T Support team maintain up-to-date antivirus protection when installing new machines and address any issues promptly. Ensure ongoing compliance with PCI DSS standards. Conduct periodic checks to assess the status of compliance throughout the year. Manage annual compliance audit Conduct quarterly vulnerability scans and remediate any failed attempts Liaise with third party penetration testers and review findings Develop and implement action plans to address any identified compliance gaps. Oversee the management of digital certificates for services and applications. Ensure timely renewal and update of certificates to maintain secure operations. Assist in the delivery of cybersecurity training programs for end users. Promote security awareness and best practices across the organization. Conduct Regular Phishing Simulations Liaise with the Data Compliance manager on any Data Subject Requests Work with the IT support team, providing support on complex or urgent incidents where required. Ensure Network and infrastructure reflects the company's commitment to GDPR at all times and that our customers data is treated with utmost care and attention. Liaise with the GDPR compliance group and identify security risks and take actions where needed. Bonas Benefits: Generous employee discount up to 50% off all OB products Free access to our 24 hour employee assistance programme with Optima Health - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Free access to our onsite gym Cycle to work scheme Refer a Friend incentive Quarterly free lunch Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform What we look for: CompTIA Network & Security+ or equivalent Certifications. IT experience across a range of different types of technology Solid understanding of IT infrastructure and current security posture Experience in complying with a PCI DSS audit and understanding its ongoing requirements. Strong problem-solving skills with a proven track record Background in I.T. support as well as Cyber security. Experience with Microsoft Entra Identity Protection/Conditional Access Experience of WAF solutions, such as Cloudflare is desirable. Knowledge of Email security protocols: DKIM/SPF/DMARC Diligent and a strong attention to detail Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

# Customer Support Advisor Customer Operations Customer Support AdvisorLocation: Sheffield City Centre Hours: Full-time (37 hrs - Mon-Thu 9-5.30, Fri 9-5) Salary: £25,878 Start date: Tuesday 5th May 2025We understand. Being a UniHomes Customer Support Advisor is different. NO sales, NO shift work, and NO regular weekends. We embrace hybrid and remote work, meaning you can flex between our state-of-the-art Sheffield city centre office (with free breakfast and Friday drinks at 4.30!) and the comfort of your own home office. The role will be predominantly working from home but with occasional office presence required, therefore you must be based locally and be willing and able to travel to the Sheffield office when required. We're looking for additional Customer Support Advisors to grow our incredible team. In this role, you'll be the friendly voice of UniHomes, providing exceptional support to students through phone, email, and messaging. You'll become a problem-solving pro, resolving queries, and offering clear explanations about our shared utility contracts (gas, electricity, water, broadband, and TV License). Your focus will be on ensuring a smooth and hassle-free experience for students, proactively addressing their needs, and aiming for first-contact resolution whenever possible. Collaboration is key, so you'll work alongside internal stakeholders to achieve successful outcomes. This is a non-sales role, allowing you to focus on what you do best: providing exceptional service and making a positive impact on students' lives. Peak Season: During July-September, additional hours (max 6 hours per week, including weekends) may be required. We compensate with overtime or time off in lieu. The role will be predominantly working from home but with some office presence required, therefore you must be based within a reasonable commute to Sheffield and be willing and able to travel to the office to work when required. What you'll do: Own customer queries, aiming for first-contact resolution. Gather accurate customer data to support internal teams. Assist all customers professionally and politely. Collaborate with internal/external stakeholders for successful resolutions. Deliver excellent customer support consistently. Meet personal and departmental KPIs for quality and volume of calls, messages, and email. Utilise CRM systems to manage contacts. Support all areas to ensure an industry-leading customer experience. What you'll bring: Fantastic customer support skills developed in a contact centre environment, retail, service, or hospitality sector. High volume phone & CRM system experience (ideally Salesforce, desirable but not essential). Superb phone manner and excellent written communication skills. Patience, confidence, diplomacy, resilience, open-mindedness, and empathy. Ability to stay calm under pressure, think quickly and independently. Ability in following processes and structuring questions. Genuine desire to solve problems and help others. Computer literacy (Microsoft Office) and tech confidence. Team player spirit, self-motivation, dedication, and focus. Hybrid team members will need to ensure they have a safe working from home environment, which includes: A quiet and distraction-free environment to be able to provide industry leading customer support. Appropriate chair and desk. Suitable internet connection, with minimum downloads speed of 30Mbps. Flexibility to support our customers over our busiest periods. We'll provide IT equipment, including laptop, monitor and headset.At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We're not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work(R) certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work(R)(GPTW(R) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.Applicants for permanent roles must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Please show us the real you.We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.Salary Salary: £25,878 - £25,878Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.

Head of Infrastructure Midlands National travel required Up to £90k Current hands on technical ability, experience with high growth and acquisitions is highly desirable. Microsoft365, Azure, InTune, Hybrid Cloud Benefits 25 days holiday plus bank holidays Car allowance Annual bonus scheme Role I am recruiting for a Head of Infrastructure position that will require travel to various UK sites, so ideally you will live around the Midlands, but various locations within the UK will be considered. You will initially be required to travel more frequently for the first few months and once settled in the role there will be an expectation of a minimum of 3 days in office or travelling per week. This role is diverse and will require up-to-date hands on technical experience as well as strategic leadership responsibilities. The company is expanding at pace, so any experience you have with mergers and acquisitions will be very useful. You will be accountable for Infrastructure, User support, Cyber Security standards, Cloud and On Prem hybrid environment, Disaster recovery, service delivery, Governance, Risk and Compliance. There will be an element of travel required each week, so a full UK driving licence is required. You will travel as needed to various sites across the business. You will act as the primary technical authority and provide clear instruction to your reports as well as stakeholders, ensuring that standards are met and upheld throughout the business. They currently outsource a lot of helpdesk support to MSP partners. You should feel equally comfortable whether presenting to high level board members or speaking to a third partner first line support technician. I am looking for demonstrable senior leadership experience within a high growth company coupled with current hands on infrastructure experience to muck in and do it yourself, if and when needed. Technology stack Hybrid environment Microsoft365 Microsoft InTune Azure Experience needed Managing Hybrid Cloud and On Prem environments Management of third party vendors and MSPs Networking Cyber Security Identity Access Management Onboarding and offboarding acquisitions Oversight and optimisation of budgets Excellent stakeholder communication Desirable Experience Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments Roadmap Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise, standardise and implement Infrastructure across the business Post Acquisition Integration, ensuring operational resilience at all times Application This is an urgent vacancy, please apply quoting reference AR102962 in order to be considered. Equal Opportunity Statement For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. We receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

IT Service Desk Coordinator - St Neots or North Hykeham (Lincoln), Hybrid Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 days' annual leave Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator to join our fast-paced IT Service Management contract. If you enjoy building strong support teams, leading by example, and improving the way tech services are delivered, this could be a great fit. You'll take the lead on one of our key customer-facing support functions-bringing structure, energy, and a drive for service excellence to everything you do. The location is our head office in St Neots, Cambridgeshire (PE19 6BN). How you'll support us You'll be the go-to person for all things related to the IT service desk-taking the lead in handling enquiries, resolving issues, and keeping everything running smoothly. The focus is on building strong relationships and delivering a great customer experience through clear communication and a well managed, responsive service desk. You'll also make sure the systems stay reliable, secure, and robust, supporting our teams day in and day out. Skills required for the role Essential: Contribute to the advancement of service management practices Responsible for IT asset management Responsible for supporting team performance in accordance with agreed upon SLAs and KPIs Responsible for producing the system's management information. Day to day administration of the Service Desk (adhering to SLAs), monitoring incidents, requests, and problems; Facilitate resolution of complex support issues by using own expertise or coordinating the appropriate team/s or persons to be available to resolve; Compile service desk management information and report against SLAs, KPIs and trend analysis. Analyse management information to identify areas for improvement for the Service Desk team; Identify and support continuous service improvement initiatives Support in ensuring the Service Desk and its delivery is always aligned with best practise (ITIL4, ISO20000) Comply with Company policies and procedures, including the MMS. Our non negotiables: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government Security Check (SC) level security clearance Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you're ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today Apply today to see how working for MASS could work for you!

We are looking for an experienced Frontend Engineer to come and join our agile delivery team responsible for building some of the capabilities that enable us to provide brand-new experiences to our users, using the latest technologies. You will love working in a high-performance, entrepreneurial environment that values the craft of building cutting edge products and solving complex problems. You'll be joining an established, cross functional squad, focused on building our design system, logged out website and other cutting edge technologies. We are always looking for ways to do things better and encourage new joiners to bring their ideas and ways of working to the table. Teach us some cool stuff, and we'll teach you some, but most of all, you'll have fun doing it. We are proud to say that our engineers at ClearScore are world class and at the heart of making this mission a reality for our millions of users. Design, build, and maintain full stack solutions using Node.js and TypeScript, delivering data driven user interfaces and backend services. Build intuitive client UX utilising design systems and server driven UI frameworks. Optimise and scale databases for large scale applications, leveraging SQL, PostgreSQL, and indexing strategies to ensure performance and maintainability. Work closely with expert colleagues who will implement, monitor, and optimise real time data pipelines with Kafka, ensuring robust message handling and distributed system performance to power your features. Take ownership of end to end performance optimisation, both client and server side. Lead the deployment and maintenance of production grade code and databases across multiple global markets. Monitor post release performance, leveraging tools for reliability and system health. Collaborate in an Agile environment, mentoring team members and those of other specialisms and fostering a culture of learning and continuous improvement. Contribute to the growth of our technology by driving improvements in standards, tools, and processes. Skills we'd love you to have Strong knowledge of React and SSR frameworks, such as React Router 7 Framework or Next.js Experience building services using Node.js and technologies like Fastify or Express.js Strong attention to UI consistency, accessibility, and visual detail Familiarity with design systems Familiarity with headless CMS platforms such as Contentful would be a plus You live for unit and functional testing, using tools such as Jest and React Testing Library Good knowledge of build tools such as Webpack or Vite Desire to mentor more junior members of the team and to pair program to share your knowledge across the team Strong collaboration skills and impulse to share your knowledge across the Frontend team and the wider tech community Ability to lead large projects with multiple engineers working on them Understand and drive build processes and CI tooling (e.g. Jenkins, Circle CI) You have opinions on what technologies and standards we should be using now and in the future - we always want to hear new ideas. Why ClearScore? ClearScore is the UK's credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions. Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user centric at our core and we believe in leveraging technology to enable positive financial choices. We are design led and data driven and we embed these behaviours in everything we do. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth. ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Our Hybrid Model We embrace a dynamic hybrid work environment that balances flexibility with collaborative in person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. Level 6 and above: Minimum 3 days per week in office We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face to face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. Flexibility to manage your work and life Dedicated in office days for team building and collaborative projects Office facilities (with plants!) designed for productive interactions Clear expectations and support for maintaining our hybrid schedule We're committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations. Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at .

COMPANY BACKGROUND: SLINGCO is an award-winning supplier of high-quality tools and accessories for the installation and handling of cable, with over 40 years of industry heritage. We serve customers in over 70 countries worldwide from our head office in Lancashire, UK, and bases in Georgia, USA, and Bengaluru, India. Our products are used in safety critical applications for a wide range of markets. With sectors including oil & gas, civil engineering, aerospace, transport, utilities, marine/offshore and the military - there's no room for error. That's why we do everything with the utmost care and precision. We design and manufacture to the highest specifications and test to destruction. If our products don't meet and exceed the most stringent national and international standards, they're not good enough for our customers. At Slingco, our goal is to create innovative high-quality products that our customers can depend on, whilst providing a positive experience for our customers and our employees. Every aspect of our work, culture and commitment to innovation is driven by our core values. LOCATION: Onsite at Slingco's Head Office in Rawtenstall, Lancashire BENEFITS: Company Pension - Enhanced Employer Contributions 30 Days Annual Leave, inclusive of Bank Holidays - Increasing to 35 with service Birthday Off Life Insurance (x4 salary) Gym Membership Cycle to Work Scheme Employee Loan Scheme Employee Assistance Programme (EAP) POSITION SUMMARY: The Senior Manufacturing Engineer will provide technical leadership across Slingco's manufacturing operations. The role will lead process development and capital investment projects, manufacturing capability improvements and industrialisation projects to support new product introduction, operational performance, and sustainable business growth KEY DUTIES & RESPONSIBILITIES: Lead Design for Manufacture reviews with Engineering to ensure effective manufacturability of new Slingco products Define and deliver capital equipment projects including specification, ROI justification, procurement, commissioning, and validation Lead pilot build and manufacturing industrialisation activities, ensuring robust process validation and smooth transition from product development to full-scale production Own Manufacturing Risk Assessment and PFMEA processes for NPD introductions Ensure compliance with health, safety, and environmental (HSE) standards, as well as industry regulations (e.g., ISO 9001) Standardise and maintain process documentation, standard operating procedures (SOPs), and the roll out of process training Establish and maintain systems for capturing and analysing manufacturing performance data, enabling data-driven improvements in productivity, throughput, and scrap reduction Provide technical leadership and mentorship to Manufacturing Engineers and production teams Act as the technical escalation point for complex production challenges, leading structured root cause analysis and implementation of corrective actions PERSON SPECIFICATION: Demonstrated ability to lead cross-functional projects and influence stakeholders Commercially aware, data-driven, and capable of operating with autonomy Strong analytical and structured problem-solving capability EXPERIENCE & QUALIFICATIONS: Degree in an applicable Engineering discipline, or qualification through experience Previous experience in a manufacturing engineering role, ideally within an assembly environment Experience of working with Fibreglass, polyurethanes and adhesives highly desirable Strong working knowledge of manufacturing processes, PFMEA, risk assessment, process validation, and continuous improvement tools Proficient in CAD software (e.g., Autodesk Inventor)

Corporate Resources and Business Improvement The Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for:People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The role of the Facility Management Unit is to ensure that the GLA's headquarters at City Hall, the GLA demised space at Union Street and the national heritage assets of Trafalgar Square and Parliament Square Gardens are managed effectively, meet the needs of those using them and comply with statutory requirements, providing a suitable and safe environment for everyone. The responsibility for managing the squares is set out in the Greater London Authority Act 1999 and covers the care, control, management and prevention of abuses. The Unit is split into 3 teams covering hard services (engineering, maintenance and infrastructure), support services (including security and accommodation) and amenities and events (including cleansing, porterage, catering and hospitality). Managing and delivering projects ranging from building works, refurbishments, events through to office moves are common across all 3 workstreams. About the role To lead and manage the front-line team of Facilities Assistants providing a high quality, welcoming and inclusive customer experience at the Authority's offices at City Hall and Union Street and the iconic listed sites at Trafalgar Square and Parliament Square Gardens ensuring that the environments are safe and well presented to both staff and visitors. What your day will look like A high quality customer experience is provided to both staff and visitors and the Authority's sites are presented to a high standard. Ensuring the Facilities Assistants are deployed in accordance with operational requirements and the reception, helpdesk and switchboard are adequately staffed at the right times. Best use is made of the information available from the Computer Aided Facilities Management System and Desk Signposting Systems and statistics are maintained on building operations and the facilities and services provided. Co-ordinate the activities of contractors and in-house FM staff ensuring that works and activities do not conflict, and facilities and services are available when they are required to support the business of the Authority Plan, organise and implement the weekly rota to ensure all operational positions are covered, resolve issues created by any unplanned absences and report the operational status and absences to the Assistant Facilities Manager - Operations and Projects. Prepare and deliver daily briefings to the Facilities Assistants and relevant contractors to ensure there is a common understanding of the day's key activities and tasks and compile and distribute to the wider FM Unit a weekly schedule covering planned weekend/out-of-hours activities such as events and maintenance. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Ofqual Qualifications and Credits Framework Level 3 in Facilities Management or other relevant qualification and/or equivalent experience of first line facilities operations management. Hold a valid first aid at work qualification, or equivalent qualification appropriate to the workplace Able to take charge of a situation and give instructions when the need arises, including dealing with front line conflict management situations. Knowledge and experience of managing front of house services and facilities operations in a corporate HQ, government or hospitality environment, including, reception, switchboard, helpdesk, maintenance, cleaning, porterage and catering. Experience of using Computer Aided Facilities Management Systems, analysing data and production of statistics and reports. Knowledge and understanding of health and safety issues and counter terrorism appropriate to the responsibilities of the job. IOSH Managing Safety qualification is desirable. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring managerJacqueline Samuelswould be happy to speak to you. Please contact them Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: TBC Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Please note Post holders must be willing to undergo National Security Vetting to the level of SC. This process requires the post holder to have been resident in the UK for five years. Individuals will not be expected to hold existing National Security Vetting in order to apply for the posts. The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application. Need a document on this page in an accessible format? If you use assistive technology (such as a screen reader)and needa version of a PDF or other document on this page in a more accessible format, please get in touch via ouronline form and tell us which format you need. It will also help usif you tell us which assistive technology you use. We'll consider your request and get back to you in 5 working days.

ITS are one of the largest independent power & hand tool suppliers in the UK with a hugely successful on-line presence, and retail operation with ambitious plans for future growth and development. Our company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression. Job Title: Power Tool Brand Controller Location : Harlow (Office-Based Role) Employment Type : Full-time Reports To: Head of Power Tools This isn't your standard buying role. We're not here to offer just another procurement job where you tick boxes or just press buttons - you're making the calls that drive sales - fast. At ITS , buying means having commercial instincts, understanding the market and being ahead of the competition to exceed brand and margin targets. Alongside negotiating keen cost prices with suppliers, you'll be shaping product ranges, setting sell-out prices, and planning weekly promotional activity that keeps us ahead of the competition both online and in-store. A solid understanding of power tools and their applications is essential - our customers count on us to get the right tools in their hands, and we need buyers who know the difference between a combi drill and an impact driver, and why it matters. We're a fast-paced, close-knit, ideas-driven team where the right personality in the office matters just as much as the experience. We Want Someone Who Is Full of energy and initiative Has commercial instinct to turn buying decisions into sales Confident in negotiating to influence results Clear decision making with the ability to act fast Knowledgeable about power tools, their uses, and their relevance to our customer base Key Responsibilities Build and maintain strong supplier relationships Negotiate, influence and deliver results Monitor market trends and competitor activity Collaborate with the wider team to shape product categories Monitor category performance and forecast Work cross-functionally with internal teams particularly the marketing department Plan and execute promotional activity across the website and in stores What The Role Involves Regular use of spreadsheets, pivot tables, and data to make informed commercial decisions Switching between team projects and solo work to meet deadlines Staying organised and managing multiple priorities in a fast-paced environment Commercial awareness with a deep understanding of the target market and market pricing Primarily desk-based with use of Microsoft Office (especially Excel) and other internal software for analysis, pricing, and reporting Experience in buying, selling, or a similar commercial role Background or knowledge in the tools or hardware industry Practical knowledge or hands-on experience specific to power tools Why Join Us? You'll be part of a collaborative and supportive team environment, working with exciting products and well-established suppliers. This role offers the opportunity to directly contribute to the direction and success of key product categories, with clear pathways for career progression and personal development. If you think you have the drive and passion to excel in this role and have the appropriate skills and experience we would love to hear from you. ITS offer a range of benefits including:- 28 days holiday (inclusive of Bank holidays) which increases with length of service up to 33 days

Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity This is a key role in the External & Regulatory reporting team which is responsible for ensuring all external statutory reporting is produced accurately and in a timely manner for the UK and Europe. We are looking for someone with strong reporting experience with a focus on UK IFRS and FRS101 statutory financial statements. A significant part of the role will be as a legal entity controller responsible for a number of holding companies and subsidiaries within the group. Legal entity controller for a range of UK and European entities. Preparation of financial statements under IFRS, FRS101 and FRS102. Group consolidations for UK and European statutory and regulated groups and reporting on the results and performance on a monthly and quarterly basis, including Income statement and Balance sheet analytics and related commentary. Technical accountant for both IFRS and USGAAP. Provision of information for inclusion in Group's annual and quarterly accounts. Assisting in the preparation of Regulatory returns. Provide detailed information, financial analysis, and other reporting to internal and external clients, including board reporting. Contributing to the Finance transformation project including driving harmonization, alignment and automation. Preparing and managing the balance sheet reconciliation process for designated entities including collation of issues for review. Carry out additional duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills A qualified accountant (ACA, ACCA, CIMA or equivalent) with post qualification experience in financial reporting and financial control, either from an accountancy practice or in industry; Good working knowledge of International Financial Reporting Standards (IFRS); Advanced competency with Microsoft Excel and proficiency with other Microsoft tools. Ability to work accurately and independently with excellent attention to detail and pride in presentation and delivery of workpapers. Strong analytical skills. Ability to get up to speed quickly, but also enthusiasm to take time to understand the area and its requirements Results driven approach, including ability to make enhancements and improvements to processes and increase transparency of analysis Ability to work effectively under pressure and meet deadlines Good interpersonal skills with the ability to communicate effectively and work with the team and with others at Janus Henderson Nice to have skills Proficiency with SAP (S/4, ERP, BPC, GR and BAO) will be beneficial Working knowledge of U.S. Generally Accepted Accounting Principles (GAAP) Exposure working in a complex group structure and multi country environment; Investment management experience preferred but not essential Experience of working in a global organization Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position.

A luxury hotel group in Greater London is seeking a Head Receptionist to lead the front desk team in providing exceptional service. In this role, you will supervise daily operations, train staff, and handle guest inquiries while ensuring a seamless check-in and check-out process. The ideal candidate has 2-3 years of experience in a supervisory role, excellent communication skills, and proficiency in hotel reservation systems. This position offers competitive compensation and various benefits, enhancing your career growth.

At Soho House, as the Head Receptionist , you will lead the front desk team in delivering seamless, welcoming, and high-standard service to all hotel guests and members. Acting as the first point of contact, you will ensure a smooth check-in and check-out experience, oversee guest queries, and maintain the day-to-day flow of reception operations. You will be responsible for setting the tone of service excellence, training the team, and ensuring all procedures are carried out in line with the club's values. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (Option to add up to 2 additional dependents) Dental Plan (option to add up to additional 2 dependents) Birthday Day Off after 1 years continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Supervise daily front desk operations including check-in, check-out, and guest service interactions Lead and train reception staff to provide warm, professional, and efficient guest service Ensure accurate booking and reservation processes, using the property management system (PMS) Handle escalated guest queries or complaints with professionalism and discretion Maintain a strong presence at the front desk, supporting and mentoring junior staff Liaise with housekeeping, concierge, security, and management to ensure a coordinated guest experience Conduct shift briefings and ensure handovers are clear and complete Prepare reports on guest feedback, room availability, and operational performance Monitor grooming standards, team etiquette, and adherence to club protocols Support recruitment, onboarding, and scheduling of front office team Maintain updated knowledge of all facilities, offerings, events, and policies to inform guests confidently What we are looking for 2-3 years' experience in a hotel receptionist or front desk supervisory role Strong leadership and team coordination skills Excellent verbal and written communication Proficient in hotel reservation systems (e.g., Opera, Protel, or equivalent) Calm under pressure and adept at resolving issues with a guest-first mindset The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.

£60,000 to £70,000 per year, generous pension, 25 days holiday plus bank holidays Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 17/04/2026 About this job Head of IT Gloucester - Hybrid (2 days per week on site). This is a strategic role looking for a well rounded IT Manager with experience in IT operations (infrastructure, service desk, networking), software development and testing. You will be a key member of the leadership team and play an important role in the smooth running of the department and its operation. The tech stack is Microsoft focused and requires experience working in hybrid and cloud environments. Key responsibilities Managing cross functional IT department operations Infrastructure, service desk, and software Managing team performance and continuous professional development of members Vendor management, resource planning Continuous improvement of the IT department as a whole Infrastructure, network, cloud environment, business systems, and applications Budgets, forecasting and reporting of performance analytics Stakeholder communication Information security, cyber security, governance, risk and compliance Responsible for DR and backup strategy Identify and mitigate vulnerabilities and risks, communicate appropriately Formulate and deliver the technology roadmap Project management and delivery - oversee the SDLC and STLC Required skills and experience Cross functional senior strategic leadership Hands on experience in virtualisation, network administration, infrastructure, server maintenance Governance, risk and compliance, cyber security management RAID logs, ITIL, ITSM, SDLC, STLC, agile methodology Project management, performance reporting Desirable Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting reference AR102985 to be considered. If you are interested in this position please click 'apply'. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We can only respond to applicants whose skills & qualifications are suitable for this position.