Our client is a respected private healthcare provider and publisher of a highly respected medical journal, with healthcare clinics across the UK, renowned for innovation, research-led practice, and exceptional patient care, and growing! This role will be based at their well-known central London clinic. They are seeking a highly experienced strategic and versatile, hands-on Head of IT to lead the technology function, shape IT strategy, and oversee the infrastructure, cybersecurity, and digital transformation across all sites, streamline systems and advise the business in relation to efficiencies. You will manage the IT team, collaborate with senior stakeholders, as well as third party suppliers, and ensure systems are robust, secure, and future-ready. Working in a focused private medical clinic environment you will combine robust technical and cybersecurity expertise with deep awareness of clinical workflows, regulatory obligations, and patient data sensitivity, while also being a strategic leader capable of modernising systems across multiple sites. Key Responsibilities Develop and implement the organisation's IT strategy and roadmap. Lead, mentor, and manage a team of IT professionals. Oversee IT infrastructure, software, hardware, and Service Desk operations. Ensure cybersecurity, GDPR compliance, and business continuity. Collaborate with senior stakeholders to deliver technology solutions that enhance efficiency and patient experience. Manage budgets, IT procurement, and vendor/third-party relationships. Travelling to UK sites as issues require Who we are looking for: We are looking for an experienced IT professional with a minimum of 8+ years in a senior IT role, certified in relevant technologies (Microsoft, ITIL, Cybersecurity, or equivalent), with a strong working knowledge of computer systems and network infrastructure. Experience of working in a similar role in a medical/healthcare environment would be highly desirable along with strong leadership, problem-solving, and stakeholder management skills. You will be methodical and an excellent decision maker with strong cyber security awareness. This role offers a generous salary, and company benefits and for further information, please send your CV and a short cover note to: .
Dec 08, 2025
Full time
Our client is a respected private healthcare provider and publisher of a highly respected medical journal, with healthcare clinics across the UK, renowned for innovation, research-led practice, and exceptional patient care, and growing! This role will be based at their well-known central London clinic. They are seeking a highly experienced strategic and versatile, hands-on Head of IT to lead the technology function, shape IT strategy, and oversee the infrastructure, cybersecurity, and digital transformation across all sites, streamline systems and advise the business in relation to efficiencies. You will manage the IT team, collaborate with senior stakeholders, as well as third party suppliers, and ensure systems are robust, secure, and future-ready. Working in a focused private medical clinic environment you will combine robust technical and cybersecurity expertise with deep awareness of clinical workflows, regulatory obligations, and patient data sensitivity, while also being a strategic leader capable of modernising systems across multiple sites. Key Responsibilities Develop and implement the organisation's IT strategy and roadmap. Lead, mentor, and manage a team of IT professionals. Oversee IT infrastructure, software, hardware, and Service Desk operations. Ensure cybersecurity, GDPR compliance, and business continuity. Collaborate with senior stakeholders to deliver technology solutions that enhance efficiency and patient experience. Manage budgets, IT procurement, and vendor/third-party relationships. Travelling to UK sites as issues require Who we are looking for: We are looking for an experienced IT professional with a minimum of 8+ years in a senior IT role, certified in relevant technologies (Microsoft, ITIL, Cybersecurity, or equivalent), with a strong working knowledge of computer systems and network infrastructure. Experience of working in a similar role in a medical/healthcare environment would be highly desirable along with strong leadership, problem-solving, and stakeholder management skills. You will be methodical and an excellent decision maker with strong cyber security awareness. This role offers a generous salary, and company benefits and for further information, please send your CV and a short cover note to: .
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Dec 05, 2025
Full time
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Dec 05, 2025
Full time
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Dec 05, 2025
Full time
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Dec 05, 2025
Full time
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Dec 05, 2025
Full time
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Dec 05, 2025
Full time
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Dec 05, 2025
Full time
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Dec 05, 2025
Full time
Job Title - Senior Risk Lead Salary - 75K Location - Bristol (hybrid) Job Role We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts. Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2 nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place. Responsibilities: The Risk Manager will Identify, assess, track, and report on all risks and issues. Help business leaders develop and implement key process controls and risk mitigation strategies. Support, educate, and guide the business on all elements of risk spanning all business functions. Produce MI and reporting packs. Ensure all risks and issues are captured in the corporate risk register. Assist with incident management. Undertake key controls testing and audits. Provide support to the Security and Privacy teams. Attend client review meetings. Participate in external and internal audits. Promote a culture of proactive risk awareness. Skills: Be able to evidence a risk-based approach/mindset. Minimum of 5 years risk experience. Excellent English written and oral skills. Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised. Audit/Compliance Monitoring or Assurance experience. Ability to create test/audit plans. Analytical skills Adaptable to fast paced changing environments. Leadership and remote management experience. Knowledge of regulatory environments (e.g., GDPR, SOX) Desirable but not essential skills: IRM qualification. Financial Crime experience. Business Continuity experience. Incident Management experience. Government and public sector experience Business process outsourcing (BPO) experience
Job Title: Head of Business Systems and IT Salary Band: TBC About Us VisionTrack is a multi-award-winning business providing advanced video and telematics solutions to the insurance and fleet sectors. We re a growing, innovative company with a strong focus on operational excellence and customer success. The Role We are looking for a practical and commercially minded Head of Business Systems and IT to lead the management and development of our internal systems and IT operations. This role will suit someone from an SME background who enjoys improving how a business works optimising processes, ensuring systems run smoothly, and making incremental improvements that drive efficiency and value. You ll oversee our core business platforms (with Odoo ERP at the centre), manage IT infrastructure, and lead a small but capable team. The focus is on continuous improvement , process alignment , and ensuring that technology supports our people and our goals effectively. Key Responsibilities Business Systems & Process Improvement Take ownership of our internal business systems and ensure they support efficient, consistent processes across the organisation. Review and refine how Odoo ERP and related systems are used, identifying opportunities to streamline workflows and reduce manual effort. Work with department leads to understand business requirements and translate them into practical system or process enhancements. Manage relationships with vendors and partners to ensure reliable, fit-for-purpose solutions. IT Operations & Support Oversee day-to-day IT operations including devices, user accounts, and Microsoft 365 management. Maintain reliable and secure systems, ensuring strong governance, patching, and compliance with company standards. Coordinate with the wider group IT team on shared infrastructure and security initiatives. Manage IT budgets, procurement, and supplier performance to ensure cost-effective delivery. Governance & Compliance Ensure all IT systems and processes adhere to ISO 27001, GDPR, and relevant policies. Support business continuity and risk management activities. Maintain readiness for audits and internal reviews. Leadership & Change Delivery Lead a small, multi-skilled team covering IT support, system administration, and project delivery. Foster a culture of ownership, problem-solving, and continuous improvement. Plan and deliver system changes or updates with minimal disruption to users. Support teams with training, communication, and adoption of new tools or processes. About You Essential Solid experience in IT or business systems management within an SME or fast-growing business. Proven experience improving and maintaining ERP systems (Odoo experience advantageous). Strong understanding of IT operations, user support, and system administration. Excellent communication and stakeholder management skills. Familiarity with ISO 27001, GDPR, and general IT governance best practices. A hands-on, solution-focused approach and the ability to balance day-to-day support with strategic improvement. Desirable Experience managing small technical teams. Exposure to process mapping, automation tools, or low-code platforms. Experience managing third-party vendors and IT service providers. Knowledge of project or change management frameworks (e.g. Agile, ITIL).
Nov 06, 2025
Full time
Job Title: Head of Business Systems and IT Salary Band: TBC About Us VisionTrack is a multi-award-winning business providing advanced video and telematics solutions to the insurance and fleet sectors. We re a growing, innovative company with a strong focus on operational excellence and customer success. The Role We are looking for a practical and commercially minded Head of Business Systems and IT to lead the management and development of our internal systems and IT operations. This role will suit someone from an SME background who enjoys improving how a business works optimising processes, ensuring systems run smoothly, and making incremental improvements that drive efficiency and value. You ll oversee our core business platforms (with Odoo ERP at the centre), manage IT infrastructure, and lead a small but capable team. The focus is on continuous improvement , process alignment , and ensuring that technology supports our people and our goals effectively. Key Responsibilities Business Systems & Process Improvement Take ownership of our internal business systems and ensure they support efficient, consistent processes across the organisation. Review and refine how Odoo ERP and related systems are used, identifying opportunities to streamline workflows and reduce manual effort. Work with department leads to understand business requirements and translate them into practical system or process enhancements. Manage relationships with vendors and partners to ensure reliable, fit-for-purpose solutions. IT Operations & Support Oversee day-to-day IT operations including devices, user accounts, and Microsoft 365 management. Maintain reliable and secure systems, ensuring strong governance, patching, and compliance with company standards. Coordinate with the wider group IT team on shared infrastructure and security initiatives. Manage IT budgets, procurement, and supplier performance to ensure cost-effective delivery. Governance & Compliance Ensure all IT systems and processes adhere to ISO 27001, GDPR, and relevant policies. Support business continuity and risk management activities. Maintain readiness for audits and internal reviews. Leadership & Change Delivery Lead a small, multi-skilled team covering IT support, system administration, and project delivery. Foster a culture of ownership, problem-solving, and continuous improvement. Plan and deliver system changes or updates with minimal disruption to users. Support teams with training, communication, and adoption of new tools or processes. About You Essential Solid experience in IT or business systems management within an SME or fast-growing business. Proven experience improving and maintaining ERP systems (Odoo experience advantageous). Strong understanding of IT operations, user support, and system administration. Excellent communication and stakeholder management skills. Familiarity with ISO 27001, GDPR, and general IT governance best practices. A hands-on, solution-focused approach and the ability to balance day-to-day support with strategic improvement. Desirable Experience managing small technical teams. Exposure to process mapping, automation tools, or low-code platforms. Experience managing third-party vendors and IT service providers. Knowledge of project or change management frameworks (e.g. Agile, ITIL).
