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Engineering Director
Betfred Group Manchester, Lancashire
Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this. We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced, creative technologies. The result? Unrivalled experiences for millions of customers worldwide. Betfred's Technology department is driven by innovation, and you'll be at the heart of unlocking our new platform's potential. So, if you want to help shape the future of betting and gaming, then it's to time to join us. Job Purpose We are looking for an Engineering Director to help drive our ambition to be the Number 1 High Street Bookmaker. This is a senior, hands on leadership role for someone who thrives at the intersection of technology, delivery, and customer value. You will be accountable for engineering execution, technical direction, and the effectiveness of our engineering leadership team. You will work closely with Product, Delivery, and Technology colleagues to ensure engineering delivers customer value at pace, while striking the right balance between building things fast and building things right. This is a role for someone with a scale up engineering mindset: pragmatic, outcome focused, and comfortable making trade offs rather than gold plating solutions. Working in partnership with the Group CIO, you will translate strategy into execution and bring clarity, consistency, and momentum to engineering across the organisation. Job Responsibilities Engineering leadership Lead and line manage senior engineering leaders across software, platform engineering, and releases. Build a cohesive, collaborative engineering leadership team with clear ownership and shared goals. Create a culture of accountability, teamwork, and proactive problem solving. Delivery, pace, and customer value Own delivery predictability, engineering throughput, and continuous improvement. Drive measurable improvements in DORA metrics and delivery performance. Ensure engineering focuses relentlessly on delivering customer value in a 24/7, consumer facing environment. Balance short term delivery needs with long term sustainability and quality. Architecture, quality and technical direction Define and evolve a clear architectural strategy across engineering teams. Own and actively manage technical debt as a strategic investment, balancing product demand with engineering health. Ensure technical decisions support scale, resilience, and rapid change without unnecessary complexity. Engineering practices and culture Establish consistent engineering practices, standards, and ways of working across teams. Promote a culture that values ownership, pragmatism, and continuous improvement. Ensure governance and policy frameworks are applied in a way that enables delivery rather than slowing it down. Cross functional leadership Operate effectively in a highly cross functional environment, partnering closely with Product, Delivery, and TechSecOps. Act as a senior engineering voice in shaping priorities, trade offs, and execution plans. Work in close partnership with the Group CIO, acting as a trusted leader who challenges constructively and aligns teams behind decisions. What Success Looks like A cohesive, aligned Engineering leadership team with a shared sense of purpose. Clear architectural direction that teams actively follow. Improved delivery predictability, DORA metrics, and engineering momentum. Engineering teams that consistently deliver customer value at pace without sacrificing quality or security. About you Experience Senior engineering leadership experience at comparable scale. Proven accountability for engineering execution, delivery outcomes, and technical direction. Experience operating in a 24/7, consumer facing environment; regulated experience is advantageous. Technical credibility Strong grounding across software engineering, platform engineering, architecture, and engineering practices. Comfortable engaging in technical detail when required and leading pragmatic technical discussions. Able to balance speed, quality, and sustainability without dogma. Leadership style Hands on, collaborative, and low ego. Comfortable operating in a fast paced, high pressure environment. Values clarity, alignment, and outcomes over politics. This role is not for you if You are primarily a strategic or advisory leader with little recent technical engagement. You avoid delivery accountability or operational responsibility. You are uncomfortable owning outcomes in a 24/7, consumer facing environment. What's in it for you We offer a variety of competitive benefits, some of which vary depending on the role you're recruited to. Some of what you can expect in this role includes: A competitive rate of pay and pension contribution. Generous discretionary bonus schemes, incentives and competitions. An annual leave entitlement that increases with length of service. Access to an online GP 24/7, 365 days a year for you and your immediate family. Employee wellbeing support through our Employee Assistance Programme. Enhanced Maternity & Paternity Pay. Long Service Recognition. Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream.
Mar 03, 2026
Full time
Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this. We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced, creative technologies. The result? Unrivalled experiences for millions of customers worldwide. Betfred's Technology department is driven by innovation, and you'll be at the heart of unlocking our new platform's potential. So, if you want to help shape the future of betting and gaming, then it's to time to join us. Job Purpose We are looking for an Engineering Director to help drive our ambition to be the Number 1 High Street Bookmaker. This is a senior, hands on leadership role for someone who thrives at the intersection of technology, delivery, and customer value. You will be accountable for engineering execution, technical direction, and the effectiveness of our engineering leadership team. You will work closely with Product, Delivery, and Technology colleagues to ensure engineering delivers customer value at pace, while striking the right balance between building things fast and building things right. This is a role for someone with a scale up engineering mindset: pragmatic, outcome focused, and comfortable making trade offs rather than gold plating solutions. Working in partnership with the Group CIO, you will translate strategy into execution and bring clarity, consistency, and momentum to engineering across the organisation. Job Responsibilities Engineering leadership Lead and line manage senior engineering leaders across software, platform engineering, and releases. Build a cohesive, collaborative engineering leadership team with clear ownership and shared goals. Create a culture of accountability, teamwork, and proactive problem solving. Delivery, pace, and customer value Own delivery predictability, engineering throughput, and continuous improvement. Drive measurable improvements in DORA metrics and delivery performance. Ensure engineering focuses relentlessly on delivering customer value in a 24/7, consumer facing environment. Balance short term delivery needs with long term sustainability and quality. Architecture, quality and technical direction Define and evolve a clear architectural strategy across engineering teams. Own and actively manage technical debt as a strategic investment, balancing product demand with engineering health. Ensure technical decisions support scale, resilience, and rapid change without unnecessary complexity. Engineering practices and culture Establish consistent engineering practices, standards, and ways of working across teams. Promote a culture that values ownership, pragmatism, and continuous improvement. Ensure governance and policy frameworks are applied in a way that enables delivery rather than slowing it down. Cross functional leadership Operate effectively in a highly cross functional environment, partnering closely with Product, Delivery, and TechSecOps. Act as a senior engineering voice in shaping priorities, trade offs, and execution plans. Work in close partnership with the Group CIO, acting as a trusted leader who challenges constructively and aligns teams behind decisions. What Success Looks like A cohesive, aligned Engineering leadership team with a shared sense of purpose. Clear architectural direction that teams actively follow. Improved delivery predictability, DORA metrics, and engineering momentum. Engineering teams that consistently deliver customer value at pace without sacrificing quality or security. About you Experience Senior engineering leadership experience at comparable scale. Proven accountability for engineering execution, delivery outcomes, and technical direction. Experience operating in a 24/7, consumer facing environment; regulated experience is advantageous. Technical credibility Strong grounding across software engineering, platform engineering, architecture, and engineering practices. Comfortable engaging in technical detail when required and leading pragmatic technical discussions. Able to balance speed, quality, and sustainability without dogma. Leadership style Hands on, collaborative, and low ego. Comfortable operating in a fast paced, high pressure environment. Values clarity, alignment, and outcomes over politics. This role is not for you if You are primarily a strategic or advisory leader with little recent technical engagement. You avoid delivery accountability or operational responsibility. You are uncomfortable owning outcomes in a 24/7, consumer facing environment. What's in it for you We offer a variety of competitive benefits, some of which vary depending on the role you're recruited to. Some of what you can expect in this role includes: A competitive rate of pay and pension contribution. Generous discretionary bonus schemes, incentives and competitions. An annual leave entitlement that increases with length of service. Access to an online GP 24/7, 365 days a year for you and your immediate family. Employee wellbeing support through our Employee Assistance Programme. Enhanced Maternity & Paternity Pay. Long Service Recognition. Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream.
Principal Cloud Architect (GCP)
Waracle
Waracle are looking for a Principal Cloud Architect (GCP) for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role based in London. Why This Role? As a Principal Cloud Architect, you will be a high-level strategic advisor, bridging the gap between complex technical cloud architectures and executive business goals. You won't just build infrastructure; you will ensure cloud architecture serves as the foundation for world-class digital products. This role is perfect for a leader who enjoys high-stakes conversations with C-suite stakeholders and thrives on designing transformative, cloud-native strategies. What You'll Be Doing Reporting to the Head of Technology, your role will cover: Driving Strategic Advisory: Designing innovative GCP architectures that align with digital product goals and securing executive alignment. Leading Pre-Sales and Growth: Contributing strategic input to RFPs and proposals while working closely with the Google Cloud Partner Manager. Technical & Product Leadership: Leading client pilots or POCs to demonstrate tangible business value and shaping the adoption of modern practices like DevSecOps. Cultivating Excellence: Mentoring and coaching senior consultants, fostering a culture of continuous learning and a product-led approach to engineering. Championing Innovation: Producing viewpoints on emerging technologies, such as AI and data-driven features, to represent Waracle in senior client forums. What You'll Bring We are looking for a collaborative leader who brings a blend of technical mastery and commercial acumen. If you are passionate about building both great products and great teams, we want to hear from you: Expert-level GCP Mastery: Deep experience in designing and deploying complex, scalable cloud-native architectures. GCP Certifications: Professional certifications (or the ambition to achieve them) and knowledge of Google Cloud's AI products. Strategic Mindset: A proven track record of contributing to winning RFPs and shaping large-scale digital transformations. Executive Presence: The ability to navigate conflict, build confidence, and influence business strategy at the C-level. Empathetic Leadership: Experience coaching technical staff and supporting recruitment to build high-potential, diverse teams. The Recruitment Process You can expect an initial call with a dedicated Talent Acquisition Partner to discuss your aspirations, salary, and benefits. This is followed by a two-stage interview process where you can showcase your skills and learn more about our culture. Your partner will guide you every step of the way to your first day. Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts. Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Feb 27, 2026
Full time
Waracle are looking for a Principal Cloud Architect (GCP) for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role based in London. Why This Role? As a Principal Cloud Architect, you will be a high-level strategic advisor, bridging the gap between complex technical cloud architectures and executive business goals. You won't just build infrastructure; you will ensure cloud architecture serves as the foundation for world-class digital products. This role is perfect for a leader who enjoys high-stakes conversations with C-suite stakeholders and thrives on designing transformative, cloud-native strategies. What You'll Be Doing Reporting to the Head of Technology, your role will cover: Driving Strategic Advisory: Designing innovative GCP architectures that align with digital product goals and securing executive alignment. Leading Pre-Sales and Growth: Contributing strategic input to RFPs and proposals while working closely with the Google Cloud Partner Manager. Technical & Product Leadership: Leading client pilots or POCs to demonstrate tangible business value and shaping the adoption of modern practices like DevSecOps. Cultivating Excellence: Mentoring and coaching senior consultants, fostering a culture of continuous learning and a product-led approach to engineering. Championing Innovation: Producing viewpoints on emerging technologies, such as AI and data-driven features, to represent Waracle in senior client forums. What You'll Bring We are looking for a collaborative leader who brings a blend of technical mastery and commercial acumen. If you are passionate about building both great products and great teams, we want to hear from you: Expert-level GCP Mastery: Deep experience in designing and deploying complex, scalable cloud-native architectures. GCP Certifications: Professional certifications (or the ambition to achieve them) and knowledge of Google Cloud's AI products. Strategic Mindset: A proven track record of contributing to winning RFPs and shaping large-scale digital transformations. Executive Presence: The ability to navigate conflict, build confidence, and influence business strategy at the C-level. Empathetic Leadership: Experience coaching technical staff and supporting recruitment to build high-potential, diverse teams. The Recruitment Process You can expect an initial call with a dedicated Talent Acquisition Partner to discuss your aspirations, salary, and benefits. This is followed by a two-stage interview process where you can showcase your skills and learn more about our culture. Your partner will guide you every step of the way to your first day. Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts. Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Head of DevOps
Infinity Manchester, Lancashire
Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: Hybrid 4.5 day working week (Half day Fridays) About Infinity We are building the next generation of call intelligence and AI-driven insight platforms. Over the next three years, our focus is on evolving from a strong analytics foundation into an outcome-driven, API-first platform that embeds intelligence directly into customer workflows. This is an opportunity to join us at a pivotal stage. You'll help shape both how we build and what we build, working on systems that process high-volume, high-value data and increasingly leverage AI and automation to deliver measurable customer and business outcomes. We value pragmatic engineering, clear thinking, and continuous learning. Our teams are small, autonomous, and outcome-focused, with a strong emphasis on quality, ownership, and collaboration. We are entering our next growth phase - investing in AI-powered platform scalability, operational excellence and maturity, and cost-efficient growth to support our long-term strategy and enterprise ambitions. The Role As Head of DevOps, you will lead Infinity's cloud, infrastructure, and platform reliability functions, ensuring that our systems are secure, scalable, observable, and continuously deployable. You will shape and execute the DevOps and Platform Engineering strategy, enabling high-velocity software delivery with best-in-class automation, observability, and DORA-driven performance metrics. Reporting to the CTO, you will manage a small but high-impact team of two DevOps/SRE Engineers, working closely with the other teams within the Product & Engineering (P&E) organisation to build the next-generation operational foundation for Infinity's AI-driven SaaS platform. About You This should include the 4 to 5 key Infinity behaviours needed for the role eg: To succeed in Infinity and this role you need to be able to work smart, hard and with a positive energy. You work at pace always looking for ways to improve things and with an eye on the results. You are a creative thinker who dares to do things differently. Being a team player is essential. In Infinity that means being open, honest, consistent and fair and contributing to a sense of purpose and positive team morale. Key Responsibilities Strategy & Leadership Define and execute Infinity's DevOps and Platform Engineering roadmap aligned with product and engineering strategy. Lead and mentor two DevOps/SRE Engineers, developing a culture of automation, reliability, and continuous improvement. Drive adoption of DORA metrics (Deployment Frequency, Lead Time for Change, MTTR, Change Failure Rate) as core operational KPIs. Partner with the Head of Engineering and CTO to set and deliver uptime, scalability, and efficiency objectives. Infrastructure & Cloud Management Own the design, governance, and optimisation of AWS-based infrastructure, ensuring scalability, cost efficiency, and resilience. Champion Infrastructure as Code (IaC) using Terraform and Puppet for environment provisioning, configuration, and compliance automation. Lead the management and optimisation of serverless and event-driven architectures, leveraging AWS Lambda, API Gateway, and related services. Oversee cloud cost management, performance tuning, and disaster recovery planning. CI/CD & Automation Oversee the design and continuous improvement of CI/CD pipelines (GitHub Actions) to ensure rapid, low-risk deployments. Embed automated testing, code quality gates, and policy-as-code enforcement. Implement progressive delivery techniques such as blue/green and canary deployments to reduce risk. Integrate DevSecOps practices, automating security scanning, dependency management, and compliance checks. Observability, Reliability & Incident Management Establish and maintain platform-wide observability through dashboards, alerts, SLOs, SLIs, and SLAs. Use modern observability stacks (e.g. Prometheus, Grafana, Datadog, ELK) for proactive monitoring and root cause analysis. Lead post-incident reviews and ensure continuous improvement through robust RCA and feedback loops. Own and report on service reliability metrics (availability, latency, throughput, error rates) to leadership. Security, Compliance & Governance Ensure DevOps practices uphold ISO 27001, PCI-DSS, GDPR, and other relevant compliance standards. Oversee secrets management, identity and access controls, and vulnerability scanning across environments. Partner with the Head of Engineering to ensure continuous compliance and audit readiness. Embed DevSecOps principles to automate compliance validation and shift security left in the development lifecycle. Collaboration & Reporting Collaborate with the other teams within the P&E organisation, including Product, Solutions, Data, Engineering and Quality, to ensure smooth integration between development, deployment, and operations. Provide regular operational reports on uptime, incident performance, DORA metrics, and infrastructure efficiency. Work closely with the Head of Engineering on roadmap alignment, capacity planning, and continuous improvement initiatives. Key Competencies & Experience 7+ years' experience in DevOps, SRE, or infrastructure roles, including 3+ years in a leadership or senior technical capacity. Proven expertise in AWS (Lambda, EC2, RDS, S3, CloudWatch, Route53) and IaC (Terraform, Puppet, or Pulumi). Strong knowledge of CI/CD tooling, observability stacks, and cloud security best practices. Demonstrated experience applying DORA metrics and improving delivery performance. Deep understanding of network security, identity management, and compliance frameworks (ISO 27001, PCI-DSS, SOC2, GDPR). Excellent collaboration, communication, and problem-solving skills, with a mindset for automation and continuous improvement. Desirable Experience supporting AI/ML or real-time analytics workloads. AWS Certified DevOps Engineer, or equivalent certification. Experience within MarTech, call-tracking, or voice analytics SaaS environments. Prior involvement in ISO 27001 and PCI-DSS certification or audit evidence processes. Benefits you can enjoy 4.5 day working week (Half day every Friday- 1pm finish) 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
Feb 21, 2026
Full time
Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: Hybrid 4.5 day working week (Half day Fridays) About Infinity We are building the next generation of call intelligence and AI-driven insight platforms. Over the next three years, our focus is on evolving from a strong analytics foundation into an outcome-driven, API-first platform that embeds intelligence directly into customer workflows. This is an opportunity to join us at a pivotal stage. You'll help shape both how we build and what we build, working on systems that process high-volume, high-value data and increasingly leverage AI and automation to deliver measurable customer and business outcomes. We value pragmatic engineering, clear thinking, and continuous learning. Our teams are small, autonomous, and outcome-focused, with a strong emphasis on quality, ownership, and collaboration. We are entering our next growth phase - investing in AI-powered platform scalability, operational excellence and maturity, and cost-efficient growth to support our long-term strategy and enterprise ambitions. The Role As Head of DevOps, you will lead Infinity's cloud, infrastructure, and platform reliability functions, ensuring that our systems are secure, scalable, observable, and continuously deployable. You will shape and execute the DevOps and Platform Engineering strategy, enabling high-velocity software delivery with best-in-class automation, observability, and DORA-driven performance metrics. Reporting to the CTO, you will manage a small but high-impact team of two DevOps/SRE Engineers, working closely with the other teams within the Product & Engineering (P&E) organisation to build the next-generation operational foundation for Infinity's AI-driven SaaS platform. About You This should include the 4 to 5 key Infinity behaviours needed for the role eg: To succeed in Infinity and this role you need to be able to work smart, hard and with a positive energy. You work at pace always looking for ways to improve things and with an eye on the results. You are a creative thinker who dares to do things differently. Being a team player is essential. In Infinity that means being open, honest, consistent and fair and contributing to a sense of purpose and positive team morale. Key Responsibilities Strategy & Leadership Define and execute Infinity's DevOps and Platform Engineering roadmap aligned with product and engineering strategy. Lead and mentor two DevOps/SRE Engineers, developing a culture of automation, reliability, and continuous improvement. Drive adoption of DORA metrics (Deployment Frequency, Lead Time for Change, MTTR, Change Failure Rate) as core operational KPIs. Partner with the Head of Engineering and CTO to set and deliver uptime, scalability, and efficiency objectives. Infrastructure & Cloud Management Own the design, governance, and optimisation of AWS-based infrastructure, ensuring scalability, cost efficiency, and resilience. Champion Infrastructure as Code (IaC) using Terraform and Puppet for environment provisioning, configuration, and compliance automation. Lead the management and optimisation of serverless and event-driven architectures, leveraging AWS Lambda, API Gateway, and related services. Oversee cloud cost management, performance tuning, and disaster recovery planning. CI/CD & Automation Oversee the design and continuous improvement of CI/CD pipelines (GitHub Actions) to ensure rapid, low-risk deployments. Embed automated testing, code quality gates, and policy-as-code enforcement. Implement progressive delivery techniques such as blue/green and canary deployments to reduce risk. Integrate DevSecOps practices, automating security scanning, dependency management, and compliance checks. Observability, Reliability & Incident Management Establish and maintain platform-wide observability through dashboards, alerts, SLOs, SLIs, and SLAs. Use modern observability stacks (e.g. Prometheus, Grafana, Datadog, ELK) for proactive monitoring and root cause analysis. Lead post-incident reviews and ensure continuous improvement through robust RCA and feedback loops. Own and report on service reliability metrics (availability, latency, throughput, error rates) to leadership. Security, Compliance & Governance Ensure DevOps practices uphold ISO 27001, PCI-DSS, GDPR, and other relevant compliance standards. Oversee secrets management, identity and access controls, and vulnerability scanning across environments. Partner with the Head of Engineering to ensure continuous compliance and audit readiness. Embed DevSecOps principles to automate compliance validation and shift security left in the development lifecycle. Collaboration & Reporting Collaborate with the other teams within the P&E organisation, including Product, Solutions, Data, Engineering and Quality, to ensure smooth integration between development, deployment, and operations. Provide regular operational reports on uptime, incident performance, DORA metrics, and infrastructure efficiency. Work closely with the Head of Engineering on roadmap alignment, capacity planning, and continuous improvement initiatives. Key Competencies & Experience 7+ years' experience in DevOps, SRE, or infrastructure roles, including 3+ years in a leadership or senior technical capacity. Proven expertise in AWS (Lambda, EC2, RDS, S3, CloudWatch, Route53) and IaC (Terraform, Puppet, or Pulumi). Strong knowledge of CI/CD tooling, observability stacks, and cloud security best practices. Demonstrated experience applying DORA metrics and improving delivery performance. Deep understanding of network security, identity management, and compliance frameworks (ISO 27001, PCI-DSS, SOC2, GDPR). Excellent collaboration, communication, and problem-solving skills, with a mindset for automation and continuous improvement. Desirable Experience supporting AI/ML or real-time analytics workloads. AWS Certified DevOps Engineer, or equivalent certification. Experience within MarTech, call-tracking, or voice analytics SaaS environments. Prior involvement in ISO 27001 and PCI-DSS certification or audit evidence processes. Benefits you can enjoy 4.5 day working week (Half day every Friday- 1pm finish) 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
Head of Engineering & Architecture
PEXA Group
Careers# Head of Engineering & Architecture Team:Technology - UK Location:United Kingdom Work Model:hybrid Work Type:Permanent Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week.We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.We're growing fast, that is where you come in.We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Here's a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. Role Overview As Head of Engineering and Architecture at PEXA UK, you will own the engineering function and technical vision across our UK technology organisation. Working directly with the CTO, you'll define and execute technical strategy, lead engineering teams to deliver scalable solutions, and build the engineering capability that powers PEXA's growth.This role combines strategic technical direction with operational excellence - from hands-on architectural guidance to talent development and stakeholder collaboration. Our Ethos We believe in autonomous engineering teams where every engineer owns quality from development through production. As Head of Engineering and Architecture, you will shape this culture of ownership and build the engineering capability that enables PEXA UK's growth.You'll champion shift-left testing practices and promote T-shaped skill development. This role offers significant autonomy and the opportunity to shape the technical direction of a transformative property technology company.We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Key Responsibilities Technical Strategy & Architecture Define and drive the engineering vision, architecture principles, and technical roadmap for PEXA UK Own product and solution architecture with focus on quality, scalability, and operational resilience in a highly integrated ecosystem Establish engineering best practices, coding standards, and architectural governance across all teams Evaluate and adopt emerging technologies and AI capabilities to maintain competitive advantage Engineering Leadership & Delivery Lead and scale engineering teams, driving delivery of complex programmes with significant business impact Build, mentor, and inspire high-performing teams, fostering innovation and continuous learning Define and drive OKRs for engineering quality, delivery velocity, and platform reliability Drive operational excellence with strong focus on SLOs and data-driven decision making People Leadership & Talent Development Hire and grow the next generation of engineering leadership through coaching and performance management Attract, retain, and develop top engineering talent, setting a high bar and leading by example Conduct effective 1:1s with direct reports, providing career guidance and actionable feedback Strategic Partnership Partner with Product, Design, and Operations to shape and deliver strategic product roadmaps Translate business requirements into technical solutions that deliver measurable customer value Manage engineering budgets, resources, and vendor relationships Essential Skills & Experience Technical Background Deep technical background with hands-on experience in backend systems, microservices, anddistributed architectures Strong full-stack foundation: .NET Core Python, Kotlin, cloud platforms (AWS, Azure),containerisation (Kubernetes, Docker) Track record of delivering high-scale, reliable, and secure platforms for enterprise customers Knowledge of modern engineering practices: TDD, DDD, CI/CD, infrastructure as code Leadership Skills Proven experience leading and scaling engineering teams in high-growth technology environments Experience leading and scaling 4-5 teams, 30-50 people, ideally including offshore partners Exceptional leadership skills to inspire and retain high-performing teams Excellent communication with ability to influence across teams and seniority levels Strategic thinker comfortable in fast-paced, ambiguous environments Nice To Have Experience in financial services, property technology, or regulated industries Experience leading distributed teams across multiple locations and time zones Knowledge of AI/ML frameworks: LangChain, Anthropic Claude, AWS Bedrock, GitHub Copilot Experience with modern data platforms: Databricks, Snowflake, dbt Background in DevSecOps or platform engineering
Feb 20, 2026
Full time
Careers# Head of Engineering & Architecture Team:Technology - UK Location:United Kingdom Work Model:hybrid Work Type:Permanent Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week.We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.We're growing fast, that is where you come in.We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Here's a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. Role Overview As Head of Engineering and Architecture at PEXA UK, you will own the engineering function and technical vision across our UK technology organisation. Working directly with the CTO, you'll define and execute technical strategy, lead engineering teams to deliver scalable solutions, and build the engineering capability that powers PEXA's growth.This role combines strategic technical direction with operational excellence - from hands-on architectural guidance to talent development and stakeholder collaboration. Our Ethos We believe in autonomous engineering teams where every engineer owns quality from development through production. As Head of Engineering and Architecture, you will shape this culture of ownership and build the engineering capability that enables PEXA UK's growth.You'll champion shift-left testing practices and promote T-shaped skill development. This role offers significant autonomy and the opportunity to shape the technical direction of a transformative property technology company.We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Key Responsibilities Technical Strategy & Architecture Define and drive the engineering vision, architecture principles, and technical roadmap for PEXA UK Own product and solution architecture with focus on quality, scalability, and operational resilience in a highly integrated ecosystem Establish engineering best practices, coding standards, and architectural governance across all teams Evaluate and adopt emerging technologies and AI capabilities to maintain competitive advantage Engineering Leadership & Delivery Lead and scale engineering teams, driving delivery of complex programmes with significant business impact Build, mentor, and inspire high-performing teams, fostering innovation and continuous learning Define and drive OKRs for engineering quality, delivery velocity, and platform reliability Drive operational excellence with strong focus on SLOs and data-driven decision making People Leadership & Talent Development Hire and grow the next generation of engineering leadership through coaching and performance management Attract, retain, and develop top engineering talent, setting a high bar and leading by example Conduct effective 1:1s with direct reports, providing career guidance and actionable feedback Strategic Partnership Partner with Product, Design, and Operations to shape and deliver strategic product roadmaps Translate business requirements into technical solutions that deliver measurable customer value Manage engineering budgets, resources, and vendor relationships Essential Skills & Experience Technical Background Deep technical background with hands-on experience in backend systems, microservices, anddistributed architectures Strong full-stack foundation: .NET Core Python, Kotlin, cloud platforms (AWS, Azure),containerisation (Kubernetes, Docker) Track record of delivering high-scale, reliable, and secure platforms for enterprise customers Knowledge of modern engineering practices: TDD, DDD, CI/CD, infrastructure as code Leadership Skills Proven experience leading and scaling engineering teams in high-growth technology environments Experience leading and scaling 4-5 teams, 30-50 people, ideally including offshore partners Exceptional leadership skills to inspire and retain high-performing teams Excellent communication with ability to influence across teams and seniority levels Strategic thinker comfortable in fast-paced, ambiguous environments Nice To Have Experience in financial services, property technology, or regulated industries Experience leading distributed teams across multiple locations and time zones Knowledge of AI/ML frameworks: LangChain, Anthropic Claude, AWS Bedrock, GitHub Copilot Experience with modern data platforms: Databricks, Snowflake, dbt Background in DevSecOps or platform engineering

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