This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you n click apply for full job details
Mar 15, 2026
Contractor
This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you n click apply for full job details
This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you n click apply for full job details
Mar 15, 2026
Contractor
This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you n click apply for full job details
Lead the UK events strategy end-to-end, owning performance, targets and delivery! I'm supporting a high-growth B2B business with the appointment of a Head of Events to take full ownership of a commercially driven events function! The business operates at scale with established global operations across the UK, Europe, the US and Asia (including Tokyo, Paris and North America), and events play a critical role in driving new customer acquisition. This role is ideal for someone who sees events as a revenue channel, not a marketing exercise. You'll be responsible for building, optimising and scaling an events programme that directly supports new business acquisition - with webinars as the primary channel. This is a hands-on leadership role with clear accountability for pipeline generation, conversion and revenue impact, working closely with sales teams in a commercially led environment. Day to Day / Responsibilities Full ownership of the events and seminars programme, with responsibility for revenue and performance targets Leading a webinar-led events strategy designed to generate and convert sales opportunities Planning and mapping future events while continuously improving current programmes Tracking and improving key metrics including registrations, attendance, cancellations, conversion rates and sales performance Detailed post-event analysis covering delegate quality, engagement and commercial outcomes Working closely with Sales, Business Development and Sales Operations to ensure effective lead follow-up and opportunity conversion Managing workflow, priorities and development of a small events team Producing regular performance updates and insights for senior stakeholders Overseeing event-related marketing copy and communications Identifying opportunities to introduce new formats, approaches and improvements What I'm Looking For Proven experience delivering commercially successful events or webinars focused on new business growth Strong understanding of sales cycles, lead generation and follow-up processes Highly commercial mindset with a clear focus on ROI and revenue impact Confident people leader able to motivate, coach and drive accountability Strong analytical skills and confidence presenting performance data to senior stakeholders Comfortable working in a fast-paced, performance-led environment Experience using CRM systems and performance data If you think in conversion rates, sales follow up and revenue impact - not just registrations - you'll feel right at home here! 47891CCR2 INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 15, 2026
Full time
Lead the UK events strategy end-to-end, owning performance, targets and delivery! I'm supporting a high-growth B2B business with the appointment of a Head of Events to take full ownership of a commercially driven events function! The business operates at scale with established global operations across the UK, Europe, the US and Asia (including Tokyo, Paris and North America), and events play a critical role in driving new customer acquisition. This role is ideal for someone who sees events as a revenue channel, not a marketing exercise. You'll be responsible for building, optimising and scaling an events programme that directly supports new business acquisition - with webinars as the primary channel. This is a hands-on leadership role with clear accountability for pipeline generation, conversion and revenue impact, working closely with sales teams in a commercially led environment. Day to Day / Responsibilities Full ownership of the events and seminars programme, with responsibility for revenue and performance targets Leading a webinar-led events strategy designed to generate and convert sales opportunities Planning and mapping future events while continuously improving current programmes Tracking and improving key metrics including registrations, attendance, cancellations, conversion rates and sales performance Detailed post-event analysis covering delegate quality, engagement and commercial outcomes Working closely with Sales, Business Development and Sales Operations to ensure effective lead follow-up and opportunity conversion Managing workflow, priorities and development of a small events team Producing regular performance updates and insights for senior stakeholders Overseeing event-related marketing copy and communications Identifying opportunities to introduce new formats, approaches and improvements What I'm Looking For Proven experience delivering commercially successful events or webinars focused on new business growth Strong understanding of sales cycles, lead generation and follow-up processes Highly commercial mindset with a clear focus on ROI and revenue impact Confident people leader able to motivate, coach and drive accountability Strong analytical skills and confidence presenting performance data to senior stakeholders Comfortable working in a fast-paced, performance-led environment Experience using CRM systems and performance data If you think in conversion rates, sales follow up and revenue impact - not just registrations - you'll feel right at home here! 47891CCR2 INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Head of Product UK based remote working with occasional UK travel Permanent Up to £90,000 DOE + bonus and benefits Fruition Group have an exciting opportunity for an experienced Head of Product to lead our client's product function, as they continue to scale their digital platforms and embed a strong, customer-led, product-driven culture across the business click apply for full job details
Mar 14, 2026
Full time
Head of Product UK based remote working with occasional UK travel Permanent Up to £90,000 DOE + bonus and benefits Fruition Group have an exciting opportunity for an experienced Head of Product to lead our client's product function, as they continue to scale their digital platforms and embed a strong, customer-led, product-driven culture across the business click apply for full job details
Based on the outskirts of Chester, this subsidiary are part of a global business operating across the globe. Employing over 40,000 people, the group specialise in all areas of the construction sector, with this particular division managing national frameworks across infrastructure management. Instrumental in delivering a quality service and finished projects across the UK and overseas, the organisation hold a 'Gold Investor in People' award for continuously developing and rewarding employees, and are able to offer excellent career potential.Due to impressive company growth, the business are searching for a Finance Manager to join a large division in a newly established role. Reporting to the Senior Finance Manager, this position will work collaboratively with the commercial teams to manage the overall financial control of this division.Benefits:Hybrid - in the office 3 daysFlexible working policyCore hours 9am - 3pmCompetitive salary, car allowance and yearly bonusYour New Role As Finance Manager:In this key role for you'll be responsible for the production of detailed and meaningful monthly management accounts, providing regular financial reports based on the operational performance of the business. Supporting on commercial matters within the business you'll play a pivotal and driving role in effective management of budgets/costs, P&L and lead on commercial analysis to aid framework management. Delivering financial insight/analysis to key stakeholders, as Finance Manager you'll drive the overall financial control of this key business for to ensure it remains profitable. A hands-on role, working closely with many stakeholders, you will look to implement financial controls and work to develop the financial information to drive business performance. Duties:Financial control • Drive contract financial control and reporting to provide greater insight into the business thereby highlighting opportunities to increase profitability • Maintain close collaboration between Project management, Commercial team and Commercial Finance Manager to ensure fair contract positions are reported (Work in Progress, Measure Reserves, Stocks, Accruals, Remedial provisions, Risks and Opportunities, Debt) • Maintain a strong focus on cash through supervision of cash flow forecasts, debt collection • Foster relationships at all levels within the business to promote the value of the Finance function and actively develop and implement financial best practices; • Influence decision making to ensure systems & processes meet all the essential requirements of the client and Head Office; Ensure compliance with group accounting policies for financial reporting, highlighting any potential issues to senior management; Financial Reporting • Prepare accurate monthly management accounts, with particular focus on end of quarter and end of year closure • Consolidate the Month end reporting package for the Frameworks and analyse the variances between the actual and forecasted result. • Support the preparation of the annual budget and 3 years plan and regular year end re-forecasting • Monitor and control overhead expenditures and BUs reserves and provisions • Monitor Capex expenditure and prepare business cases for key investment decisions Accounting • Ensure all costs are captured and allocated to projects and/or departments accurately, effectively and in a timely manner, with a strict application of company governance and policies • Coordinate and complete sales invoicing and payroll entry • Complete purchase ledger accruals, costing and general ledger journals Experience & Qualifications Required To Apply:With at least 5 years experince in a FM/Senior Management Accounting role you shall have a background working for large, complex organisations. With experience within a similar business, ideally large scale construction, you shall be towards the end, or have full ACA, ACCA or CIMA qualification. Either a very experienced Management Accountant looking for the next step up, or, currently in a Finance Manager or Head of Finance role the successful candidate will need strong Excel skills and be rehearsed in developing controls and procedure. Technically strong and able to work at pace, you will have strong time management skills and be able to communicate as an effective partner to commercial teams. Salary And Reward On Offer:With a competitive salary, car allowance and enhanced benefits this role shall come with a number of advantages. Enhanced pension contribution life assurance and other staff perks will also be provided. This role is being handled by Darren Cadman, Kenton Black Finance Kenton Black Finance operate across the UK as a market leading recruitment partner, specialising in the attraction of finance talent across both permanent and interim requirements. With a team of dedicated experts, each with longevity operating in the finance arena, we maintain a proven track record and have established partnerships with businesses both large, small and those in their infancy. Market leaders, we provide recruitment solutions from entry level finance to directorship professionals. Operating from local offices in Preston, Manchester, Leeds, Liverpool, Birmingham and Glasgow, Kenton Black Finance remain a dynamic and effective recruitment partner who represent and attract only the finest finance talent in the local area and across the UK.
Mar 14, 2026
Full time
Based on the outskirts of Chester, this subsidiary are part of a global business operating across the globe. Employing over 40,000 people, the group specialise in all areas of the construction sector, with this particular division managing national frameworks across infrastructure management. Instrumental in delivering a quality service and finished projects across the UK and overseas, the organisation hold a 'Gold Investor in People' award for continuously developing and rewarding employees, and are able to offer excellent career potential.Due to impressive company growth, the business are searching for a Finance Manager to join a large division in a newly established role. Reporting to the Senior Finance Manager, this position will work collaboratively with the commercial teams to manage the overall financial control of this division.Benefits:Hybrid - in the office 3 daysFlexible working policyCore hours 9am - 3pmCompetitive salary, car allowance and yearly bonusYour New Role As Finance Manager:In this key role for you'll be responsible for the production of detailed and meaningful monthly management accounts, providing regular financial reports based on the operational performance of the business. Supporting on commercial matters within the business you'll play a pivotal and driving role in effective management of budgets/costs, P&L and lead on commercial analysis to aid framework management. Delivering financial insight/analysis to key stakeholders, as Finance Manager you'll drive the overall financial control of this key business for to ensure it remains profitable. A hands-on role, working closely with many stakeholders, you will look to implement financial controls and work to develop the financial information to drive business performance. Duties:Financial control • Drive contract financial control and reporting to provide greater insight into the business thereby highlighting opportunities to increase profitability • Maintain close collaboration between Project management, Commercial team and Commercial Finance Manager to ensure fair contract positions are reported (Work in Progress, Measure Reserves, Stocks, Accruals, Remedial provisions, Risks and Opportunities, Debt) • Maintain a strong focus on cash through supervision of cash flow forecasts, debt collection • Foster relationships at all levels within the business to promote the value of the Finance function and actively develop and implement financial best practices; • Influence decision making to ensure systems & processes meet all the essential requirements of the client and Head Office; Ensure compliance with group accounting policies for financial reporting, highlighting any potential issues to senior management; Financial Reporting • Prepare accurate monthly management accounts, with particular focus on end of quarter and end of year closure • Consolidate the Month end reporting package for the Frameworks and analyse the variances between the actual and forecasted result. • Support the preparation of the annual budget and 3 years plan and regular year end re-forecasting • Monitor and control overhead expenditures and BUs reserves and provisions • Monitor Capex expenditure and prepare business cases for key investment decisions Accounting • Ensure all costs are captured and allocated to projects and/or departments accurately, effectively and in a timely manner, with a strict application of company governance and policies • Coordinate and complete sales invoicing and payroll entry • Complete purchase ledger accruals, costing and general ledger journals Experience & Qualifications Required To Apply:With at least 5 years experince in a FM/Senior Management Accounting role you shall have a background working for large, complex organisations. With experience within a similar business, ideally large scale construction, you shall be towards the end, or have full ACA, ACCA or CIMA qualification. Either a very experienced Management Accountant looking for the next step up, or, currently in a Finance Manager or Head of Finance role the successful candidate will need strong Excel skills and be rehearsed in developing controls and procedure. Technically strong and able to work at pace, you will have strong time management skills and be able to communicate as an effective partner to commercial teams. Salary And Reward On Offer:With a competitive salary, car allowance and enhanced benefits this role shall come with a number of advantages. Enhanced pension contribution life assurance and other staff perks will also be provided. This role is being handled by Darren Cadman, Kenton Black Finance Kenton Black Finance operate across the UK as a market leading recruitment partner, specialising in the attraction of finance talent across both permanent and interim requirements. With a team of dedicated experts, each with longevity operating in the finance arena, we maintain a proven track record and have established partnerships with businesses both large, small and those in their infancy. Market leaders, we provide recruitment solutions from entry level finance to directorship professionals. Operating from local offices in Preston, Manchester, Leeds, Liverpool, Birmingham and Glasgow, Kenton Black Finance remain a dynamic and effective recruitment partner who represent and attract only the finest finance talent in the local area and across the UK.
Job Title: Part-Time Head of Compliance - FintechLocation: London / HybridSalary: £80,000 - £100,000 (pro-rated)Working Pattern: Part-Time (2-3 days per week)Reporting to: Chief Operating Officer About the Role We are seeking an experienced and forward-thinking Head of Compliance to lead the compliance and regulatory function for an innovative fintech operating in the financial markets infrastructure space. This role will play a critical part in ensuring the organisation maintains the highest regulatory and governance standards while delivering market-wide data services designed to improve transparency and efficiency in capital markets. You will oversee the compliance framework, regulatory engagement, and internal control environment, partnering closely with senior leadership to support the firm's growth while safeguarding operational integrity. This is a strategic, hands-on leadership role, ideal for a senior compliance professional who thrives in a dynamic, technology-driven financial services environment. Key Responsibilities Regulatory Oversight Lead the firm's compliance function and maintain a robust regulatory compliance framework aligned with FCA expectations. Provide expert guidance to senior management and the Board on regulatory developments and emerging compliance risks. Act as the primary point of contact with regulators where required. Compliance Framework Develop, implement, and maintain the firm's compliance monitoring programme. Conduct regulatory risk assessments and ensure appropriate controls are in place. Oversee regulatory reporting and submissions. Policy & Governance Maintain and update compliance policies, procedures, and internal controls. Provide regular compliance reporting to senior management and the Board. Ensure effective governance structures are in place across the organisation. Risk Management Lead the firm's compliance risk assessment processes, identifying and mitigating potential regulatory and compliance risks. Ensure monitoring, testing, and reporting mechanisms operate effectively. Work closely with internal teams to embed compliance considerations into product development, operations, and governance frameworks. Internal Oversight & Assurance Lead investigations into potential compliance breaches and ensure appropriate remediation actions are implemented. Provide clear and regular reporting on compliance performance, key risks, and strategic recommendations. Deliver compliance training and guidance across the organisation to promote a strong culture of accountability. Leadership & Collaboration Build and develop a high-performing compliance function. Collaborate with teams across Product, Technology, Sales, and Operations. Promote a culture of transparency, integrity, and strong governance. Skills & Experience Essential Extensive experience in a senior compliance role within financial markets, fintech, trading infrastructure, or market data organisations. Strong knowledge of UK financial regulation and FCA rules. Proven experience designing and implementing compliance frameworks in complex environments. Ability to influence senior leadership and Board-level stakeholders. Excellent analytical, communication, and problem-solving skills. Desirable Experience working with financial market utilities, trading venues, or regulatory data services. Previous Senior Management Function (SMF) approval. Experience working in an international or multi-office environment. What We Offer Competitive salary (pro-rated for part-time role) Hybrid working Discretionary bonus 25 days' holiday plus bank holidays (pro-rated) Private health insurance Pension scheme Life assurance and income protection Electric vehicle scheme Enhanced family leave policies Opportunities for professional development If you are an experienced compliance leader looking for a flexible, strategic role within a fast-growing fintech environment, we would welcome your application.
Mar 14, 2026
Full time
Job Title: Part-Time Head of Compliance - FintechLocation: London / HybridSalary: £80,000 - £100,000 (pro-rated)Working Pattern: Part-Time (2-3 days per week)Reporting to: Chief Operating Officer About the Role We are seeking an experienced and forward-thinking Head of Compliance to lead the compliance and regulatory function for an innovative fintech operating in the financial markets infrastructure space. This role will play a critical part in ensuring the organisation maintains the highest regulatory and governance standards while delivering market-wide data services designed to improve transparency and efficiency in capital markets. You will oversee the compliance framework, regulatory engagement, and internal control environment, partnering closely with senior leadership to support the firm's growth while safeguarding operational integrity. This is a strategic, hands-on leadership role, ideal for a senior compliance professional who thrives in a dynamic, technology-driven financial services environment. Key Responsibilities Regulatory Oversight Lead the firm's compliance function and maintain a robust regulatory compliance framework aligned with FCA expectations. Provide expert guidance to senior management and the Board on regulatory developments and emerging compliance risks. Act as the primary point of contact with regulators where required. Compliance Framework Develop, implement, and maintain the firm's compliance monitoring programme. Conduct regulatory risk assessments and ensure appropriate controls are in place. Oversee regulatory reporting and submissions. Policy & Governance Maintain and update compliance policies, procedures, and internal controls. Provide regular compliance reporting to senior management and the Board. Ensure effective governance structures are in place across the organisation. Risk Management Lead the firm's compliance risk assessment processes, identifying and mitigating potential regulatory and compliance risks. Ensure monitoring, testing, and reporting mechanisms operate effectively. Work closely with internal teams to embed compliance considerations into product development, operations, and governance frameworks. Internal Oversight & Assurance Lead investigations into potential compliance breaches and ensure appropriate remediation actions are implemented. Provide clear and regular reporting on compliance performance, key risks, and strategic recommendations. Deliver compliance training and guidance across the organisation to promote a strong culture of accountability. Leadership & Collaboration Build and develop a high-performing compliance function. Collaborate with teams across Product, Technology, Sales, and Operations. Promote a culture of transparency, integrity, and strong governance. Skills & Experience Essential Extensive experience in a senior compliance role within financial markets, fintech, trading infrastructure, or market data organisations. Strong knowledge of UK financial regulation and FCA rules. Proven experience designing and implementing compliance frameworks in complex environments. Ability to influence senior leadership and Board-level stakeholders. Excellent analytical, communication, and problem-solving skills. Desirable Experience working with financial market utilities, trading venues, or regulatory data services. Previous Senior Management Function (SMF) approval. Experience working in an international or multi-office environment. What We Offer Competitive salary (pro-rated for part-time role) Hybrid working Discretionary bonus 25 days' holiday plus bank holidays (pro-rated) Private health insurance Pension scheme Life assurance and income protection Electric vehicle scheme Enhanced family leave policies Opportunities for professional development If you are an experienced compliance leader looking for a flexible, strategic role within a fast-growing fintech environment, we would welcome your application.
Sales Executive £30,000 per annum basic (£60,000 OTE) Laser On Tour is a fast-growing, home-visiting laser hair removal licensing business. Our innovative mobile model removes traditional clinic overheads such as rent and utilities, allowing license owners to run profitable, flexible businesses using compact, clinical-grade laser technology. We provide far more than equipment. Our licensees receive a complete X-SaaS platform, including laser devices, software, AI-powered sales support, marketing, compliance, full training, and ongoing operational support. With strong consumer demand and an industry growing at over 20% per annum, Laser On Tour offers a compelling opportunity for ambitious entrepreneurs, particularly women, to build their own successful businesses. Role Overview We are looking for a confident and driven Sales Executive to join our growing sales team in our Hertford office. This role is focused on presenting via Zoom to warm, inbound leads from across the UK, following up enquiries, and closing new license locations. You will speak to hundreds of inbound prospects each month, inspiring aspiring female entrepreneurs to launch their own home-visiting laser business using our proven model. This is a high-energy, high-opportunity role for someone who enjoys selling a premium product with real impact. Key Responsibilities: Conduct Zoom presentations to inbound franchise and license enquiries. Follow up warm leads and guide prospects through the decision process. Close new license locations and consistently hit revenue targets. Build trust and rapport with prospective business owners. Contribute to sales strategy, feedback, and continuous improvement. Maintain accurate records using CRM systems. Work closely with the wider team to support company growth. What We re Looking For: Proven experience in sales or business development (essential). Strong presentation and communication skills (Zoom confidence is key). A self-motivated, disciplined work ethic. Professional, punctual, and reliable. Solid understanding of sales and negotiation techniques. Ability to thrive in a team-based, fast-moving environment. Comfortable working on-site in our Hertford office. CRM experience is a bonus. Degree in Business, Marketing, or a related field is desirable but not required. Why Join Laser On Tour: High volume of warm inbound leads (no cold calling hell). A genuinely disruptive model in a rapidly growing industry. Clear progression as the company scales nationally and internationally. Work with purpose helping people build their own businesses. Join a driven, ambitious team with big plans and real momentum.
Mar 14, 2026
Full time
Sales Executive £30,000 per annum basic (£60,000 OTE) Laser On Tour is a fast-growing, home-visiting laser hair removal licensing business. Our innovative mobile model removes traditional clinic overheads such as rent and utilities, allowing license owners to run profitable, flexible businesses using compact, clinical-grade laser technology. We provide far more than equipment. Our licensees receive a complete X-SaaS platform, including laser devices, software, AI-powered sales support, marketing, compliance, full training, and ongoing operational support. With strong consumer demand and an industry growing at over 20% per annum, Laser On Tour offers a compelling opportunity for ambitious entrepreneurs, particularly women, to build their own successful businesses. Role Overview We are looking for a confident and driven Sales Executive to join our growing sales team in our Hertford office. This role is focused on presenting via Zoom to warm, inbound leads from across the UK, following up enquiries, and closing new license locations. You will speak to hundreds of inbound prospects each month, inspiring aspiring female entrepreneurs to launch their own home-visiting laser business using our proven model. This is a high-energy, high-opportunity role for someone who enjoys selling a premium product with real impact. Key Responsibilities: Conduct Zoom presentations to inbound franchise and license enquiries. Follow up warm leads and guide prospects through the decision process. Close new license locations and consistently hit revenue targets. Build trust and rapport with prospective business owners. Contribute to sales strategy, feedback, and continuous improvement. Maintain accurate records using CRM systems. Work closely with the wider team to support company growth. What We re Looking For: Proven experience in sales or business development (essential). Strong presentation and communication skills (Zoom confidence is key). A self-motivated, disciplined work ethic. Professional, punctual, and reliable. Solid understanding of sales and negotiation techniques. Ability to thrive in a team-based, fast-moving environment. Comfortable working on-site in our Hertford office. CRM experience is a bonus. Degree in Business, Marketing, or a related field is desirable but not required. Why Join Laser On Tour: High volume of warm inbound leads (no cold calling hell). A genuinely disruptive model in a rapidly growing industry. Clear progression as the company scales nationally and internationally. Work with purpose helping people build their own businesses. Join a driven, ambitious team with big plans and real momentum.
Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution Job Specification Objective: Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution. Collaborating across multiple teams you will develop and implement an overall Supply Chain strategy, overseeing procurement, and inventory management, ensuring effective supplier relationship management and all associated internal stakeholders. Driving a demand forecast process, and ensuring reliability of supply whilst improving productivity and efficiency and ensuring links through the business. With strong attention to detail you will ensure mitigation of supply chain risks in cohesion with other departments to ensure and enable joined up thinking. You will possess strong analytical, problem-solving, negotiation, and communication skills, together with strong leadership and management in addition to effective influencing ability. You will set an example, aligning with cultural ethos and cohesive leadership approach, to create an engaging and motiving environment for Bauder staff. Key Responsibilities: Stakeholder Management Collaborate effectively with supply chain partners, including the parent company, ancillary suppliers, and internal business stakeholders. Ensure efficiency of supply processes and proactively troubleshoot issues with solution-based approaches. Build and maintain reciprocal, productive relationships to support supply and demand requirements in line with SLAs and service expectations. Production and stock Manage high level production (contract / 3rd party) and stock processes to ensure supply and demand requirements are met. Liaise with the parent company, product suppliers, sales teams and business product owners to maintain alignment on supply and demand. Support the Logistics team in coordinating and balancing stock versus demand across all warehouses for optimal efficiency and service levels. Oversee inventory management in collaboration with the Logistics team, including tracking stock levels and developing accurate inventory forecasts. Lead a robust Sales and Operations Planning (S&OP) process to balance demand and supply with a long-term perspective. Oversee production planning for third-party contract manufacturing of a limited scope of materials. Logistics Act as a key link between Sales and Purchasing teams as well as the Logistics and Warehousing functions, working closely with the Head of Logistics to ensure a fully integrated approach. Oversight of import & export compliance for the UK operation. Returns Develop and implement a process to track product returns and evaluate underlying issues. Ensure minimal cost exposure through proactive, solution-based problem solving. Monitor and identify risks and areas for improvement within the returns process. Provide actionable solutions that optimize effectiveness and reduce operational inefficiencies. Procurement and vendor management Ensure the supply of high-quality materials to meet production and service requirements. Negotiate favourable Service Level Agreement (SLA) terms with external suppliers. Maintain strong vendor relationships through both the parent company and external providers. Develop Supply Chain resilience to maintain high service levels across all product lines Process With a focus on getting to root cause and reducing waste, analyse data to identify process improvements, bottlenecks and opportunities to improve supply chain networks. Establish and monitor KPI's and overall performance targets Emphasising 'value add' reduce costs and improve efficiency aligning to KPI objectives and targets. Identify potential supply chain disruptions and risks and implement mitigating strategies to minimise cost impacts and supply delay. Management responsibilities: Leadership of the Supply Chain function with full accountability for the team and its output Ensure the Company's Cultural values are maintained and upheld, setting the example, leading with empathy and positivity with a nurturing and encouraging approach Empathetic and Emotionally Intelligent approach to Management Progression of training and development of personnel within the area of responsibility Undertake Appraisals, set objectives, identify training requirements and ensure these are followed through. Development of the team to ensure succession planning giving everyone opportunity to grow and develop Ensure staffing levels, productivity and output is maintained during periods of absence and busy periods Deliver a performance-orientated and motivating work environment for all employees Participate in operational activities and demonstrate strong leadership skills through leading by example Liaison with HR for employee relations, disciplinary, grievance, performance and capability matters. Training: Development of the team to ensure succession planning and giving all opportunity to grow and develop Maintain training matrix to ensure adequate training and competency to ensure operational flexibility Ensuring fulfilment of the onboarding process and completion of the induction and training Monitoring staff performance and progress and identifying training requirements Development: To lead strong communications within other sectors of business to ensure smooth operation Development of material and resource planning systems, processes and software to improve performance, profitability, and service levels within the function and across the business Management of related company projects to ensure timely completion Develop and implement an overall Supply Chain strategy aligned with business goals and stakeholder requirements Work collaboratively across multiple business areas, including Purchasing, Sales Order Processing, Logistics, Technical and External Sales teams. Partner with Product Management to build a cohesive, integrated, effective and efficient Supply Chain Strategy. Extensive experience within Supply Chain environment at a senior level Strong leadership and management skills with the ability to align to organisational approach (minimum 5 years experience within similar environment) Excellent analytical, problem solving and organisational skills Ability to work independently and handle multiple projects Strong organisational abilities with strict attention to detail Strong communication skills with the ability to influence Planning and quality management abilities Advanced knowledge of ERP software Awareness of transportation limitations and regulations including Import & Export. Ability to contribute strategically to organisational goals Motivated, driven and dedication to deliver and maintain high standards of service Strong analytical and negotiation skills Lean Six Sigma, Lead Auditor or similar experience in Continuous improvement Degree in Supply chain or other relevant subject, professional development qualifications in supply chain or sufficient breadth and depth of experience to be able to operate at the right level This job specification is non-exhaustive and subject to change as the If you love being genuinely empowered to deliver great results through collaboratively engaging the wider organisation on a journey of continuous improvement, then look no further . Teamwork is the essence of what we do and that means everyone brings something unique to the table that makes the team greater than the sum of its parts. The Operations team at Bauder, from Sales Processing to Delivery, from Purchasing to Warehousing we ensure that the great work that our Sales & Technical teams create is delivered where and when it's needed. We are here to underpin the organisations success and aim to deliver the high standards that our customers have come to expect. Part of that success is our broader support on Business Excellence, Management Systems, Health and Safety and Facilities Management. Being part of the Operations Leadership team means an opportunity to help build on an already successful business to ensure we continue to achieve great results for many years to come.
Mar 14, 2026
Full time
Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution Job Specification Objective: Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution. Collaborating across multiple teams you will develop and implement an overall Supply Chain strategy, overseeing procurement, and inventory management, ensuring effective supplier relationship management and all associated internal stakeholders. Driving a demand forecast process, and ensuring reliability of supply whilst improving productivity and efficiency and ensuring links through the business. With strong attention to detail you will ensure mitigation of supply chain risks in cohesion with other departments to ensure and enable joined up thinking. You will possess strong analytical, problem-solving, negotiation, and communication skills, together with strong leadership and management in addition to effective influencing ability. You will set an example, aligning with cultural ethos and cohesive leadership approach, to create an engaging and motiving environment for Bauder staff. Key Responsibilities: Stakeholder Management Collaborate effectively with supply chain partners, including the parent company, ancillary suppliers, and internal business stakeholders. Ensure efficiency of supply processes and proactively troubleshoot issues with solution-based approaches. Build and maintain reciprocal, productive relationships to support supply and demand requirements in line with SLAs and service expectations. Production and stock Manage high level production (contract / 3rd party) and stock processes to ensure supply and demand requirements are met. Liaise with the parent company, product suppliers, sales teams and business product owners to maintain alignment on supply and demand. Support the Logistics team in coordinating and balancing stock versus demand across all warehouses for optimal efficiency and service levels. Oversee inventory management in collaboration with the Logistics team, including tracking stock levels and developing accurate inventory forecasts. Lead a robust Sales and Operations Planning (S&OP) process to balance demand and supply with a long-term perspective. Oversee production planning for third-party contract manufacturing of a limited scope of materials. Logistics Act as a key link between Sales and Purchasing teams as well as the Logistics and Warehousing functions, working closely with the Head of Logistics to ensure a fully integrated approach. Oversight of import & export compliance for the UK operation. Returns Develop and implement a process to track product returns and evaluate underlying issues. Ensure minimal cost exposure through proactive, solution-based problem solving. Monitor and identify risks and areas for improvement within the returns process. Provide actionable solutions that optimize effectiveness and reduce operational inefficiencies. Procurement and vendor management Ensure the supply of high-quality materials to meet production and service requirements. Negotiate favourable Service Level Agreement (SLA) terms with external suppliers. Maintain strong vendor relationships through both the parent company and external providers. Develop Supply Chain resilience to maintain high service levels across all product lines Process With a focus on getting to root cause and reducing waste, analyse data to identify process improvements, bottlenecks and opportunities to improve supply chain networks. Establish and monitor KPI's and overall performance targets Emphasising 'value add' reduce costs and improve efficiency aligning to KPI objectives and targets. Identify potential supply chain disruptions and risks and implement mitigating strategies to minimise cost impacts and supply delay. Management responsibilities: Leadership of the Supply Chain function with full accountability for the team and its output Ensure the Company's Cultural values are maintained and upheld, setting the example, leading with empathy and positivity with a nurturing and encouraging approach Empathetic and Emotionally Intelligent approach to Management Progression of training and development of personnel within the area of responsibility Undertake Appraisals, set objectives, identify training requirements and ensure these are followed through. Development of the team to ensure succession planning giving everyone opportunity to grow and develop Ensure staffing levels, productivity and output is maintained during periods of absence and busy periods Deliver a performance-orientated and motivating work environment for all employees Participate in operational activities and demonstrate strong leadership skills through leading by example Liaison with HR for employee relations, disciplinary, grievance, performance and capability matters. Training: Development of the team to ensure succession planning and giving all opportunity to grow and develop Maintain training matrix to ensure adequate training and competency to ensure operational flexibility Ensuring fulfilment of the onboarding process and completion of the induction and training Monitoring staff performance and progress and identifying training requirements Development: To lead strong communications within other sectors of business to ensure smooth operation Development of material and resource planning systems, processes and software to improve performance, profitability, and service levels within the function and across the business Management of related company projects to ensure timely completion Develop and implement an overall Supply Chain strategy aligned with business goals and stakeholder requirements Work collaboratively across multiple business areas, including Purchasing, Sales Order Processing, Logistics, Technical and External Sales teams. Partner with Product Management to build a cohesive, integrated, effective and efficient Supply Chain Strategy. Extensive experience within Supply Chain environment at a senior level Strong leadership and management skills with the ability to align to organisational approach (minimum 5 years experience within similar environment) Excellent analytical, problem solving and organisational skills Ability to work independently and handle multiple projects Strong organisational abilities with strict attention to detail Strong communication skills with the ability to influence Planning and quality management abilities Advanced knowledge of ERP software Awareness of transportation limitations and regulations including Import & Export. Ability to contribute strategically to organisational goals Motivated, driven and dedication to deliver and maintain high standards of service Strong analytical and negotiation skills Lean Six Sigma, Lead Auditor or similar experience in Continuous improvement Degree in Supply chain or other relevant subject, professional development qualifications in supply chain or sufficient breadth and depth of experience to be able to operate at the right level This job specification is non-exhaustive and subject to change as the If you love being genuinely empowered to deliver great results through collaboratively engaging the wider organisation on a journey of continuous improvement, then look no further . Teamwork is the essence of what we do and that means everyone brings something unique to the table that makes the team greater than the sum of its parts. The Operations team at Bauder, from Sales Processing to Delivery, from Purchasing to Warehousing we ensure that the great work that our Sales & Technical teams create is delivered where and when it's needed. We are here to underpin the organisations success and aim to deliver the high standards that our customers have come to expect. Part of that success is our broader support on Business Excellence, Management Systems, Health and Safety and Facilities Management. Being part of the Operations Leadership team means an opportunity to help build on an already successful business to ensure we continue to achieve great results for many years to come.
Parkburn Precision Handling Systems is an engineering company specialising in the design, manufacturing and installation of product handling systems. We support, amongst others, the offshore oil & gas, power & telecoms cable lay and renewables industries globally. We became a fully employee-owned business in 2022 which has helped us to promote continued employee commitment and motivation to ensure the future success of the company. About the role As part of our growth and succession planning, we are now looking to appoint an exceptional Head of Technical Sales, reporting to the UK Sales Director, to lead strategic business development and client relationship management. We are looking for candidates with a knowledge of the niche markets we serve and a strong technical understanding of product design and delivery. Candidate requirements Candidates will have: A degree in Mechanical Engineering or related discipline Significant experience in the offshore/marine industry within a commercial capacity, and an established network A knowledge of subsea cable lay, pipelay, winches, carousels and diving systems and the associated certification and compliance standards This is a fantastic opportunity to join an ambitious business with strong growth potential and to really impact its future success. Please complete the form below to download the candidate brochure. Apply Now To apply, please send your CV to Ailsa Sutherland at FWB at or alternatively you can contact her on for an initial confidential discussion. Senior Talent Attraction & Research Consultant Contact the team at FWB to discuss your individual or company requirements, or to discover more about our specialist services.
Mar 14, 2026
Full time
Parkburn Precision Handling Systems is an engineering company specialising in the design, manufacturing and installation of product handling systems. We support, amongst others, the offshore oil & gas, power & telecoms cable lay and renewables industries globally. We became a fully employee-owned business in 2022 which has helped us to promote continued employee commitment and motivation to ensure the future success of the company. About the role As part of our growth and succession planning, we are now looking to appoint an exceptional Head of Technical Sales, reporting to the UK Sales Director, to lead strategic business development and client relationship management. We are looking for candidates with a knowledge of the niche markets we serve and a strong technical understanding of product design and delivery. Candidate requirements Candidates will have: A degree in Mechanical Engineering or related discipline Significant experience in the offshore/marine industry within a commercial capacity, and an established network A knowledge of subsea cable lay, pipelay, winches, carousels and diving systems and the associated certification and compliance standards This is a fantastic opportunity to join an ambitious business with strong growth potential and to really impact its future success. Please complete the form below to download the candidate brochure. Apply Now To apply, please send your CV to Ailsa Sutherland at FWB at or alternatively you can contact her on for an initial confidential discussion. Senior Talent Attraction & Research Consultant Contact the team at FWB to discuss your individual or company requirements, or to discover more about our specialist services.
Head of eCommerce - Retail £70-£80k, bonus, bens Are you an experienced eCommerce leader ready to drive rapid international growth for a fast-paced retail brand? This is a rare opportunity to join a high-growth consumer business at a pivotal stage of its global journey. With a strong trading performance, ambitious expansion plans and a pipeline of innovative new product launches, we're seeking a commercial, data-driven Head of eCommerce to take ownership of all digital revenue and online trading. As Head of eCommerce, you will lead the full online trading strategy across multiple global markets, ensuring customers enjoy a seamless, high-performing digital experience. You'll drive growth through performance marketing, conversion optimisation, retention, website excellence and best-in-class customer journeys. This is a hands on leadership role in a high velocity retail environment, overseeing cross functional teams and working closely with marketing, operations and product functions to deliver results at pace. Key Responsibilities Develop/ execute high-impact eCommerce strategy to accelerate domestic/global sales. Identify new market opportunities and lead expansion into additional territories. Use insight and innovation to shape future digital growth. Own online trading performance across all categories and regions. Ensure product, pricing, promotions and customer journeys are optimised at all times. Lead CRO, site experience and overall digital UX improvements. Work closely with marketing to deliver data led performance campaigns (SEO, PPC, paid social, email, affiliates). Partner with retention teams to enhance repeat purchase, loyalty and CLV Champion best practice CRM, segmentation and personalised communication. Ensure every touchpoint of the digital journey is frictionless, fast and customer first. Use analytics and large datasets to inform decision making, track KPIs, improve performance to deliver insight rich reporting to guide strategic direction. Collaborate with operations and supply chain to maintain availability, demand planning accuracy and fulfilment efficiency. Lead, mentor and manage teams across key functions. Recruit, develop and motivate high performing talent in a fast paced environment. Ensure alignment to business objectives and strong team culture. What We're Looking For 5+ years' experience in eCommerce, ideally within fast paced retail or consumer product environments. Proven success driving online sales growth and entering new international markets. Strong digital trading, performance marketing and optimisation expertise. Excellent leadership skills, with experience managing multi discipline teams. Highly analytical and data driven, with advanced Excel capability. Comfortable working in a high growth, results driven environment. Knowledge of Shopify, Amazon and PPC platforms highly advantageous. Ambition to take on broader commercial responsibility over time. Apply to today and learn more about this rapidly scaling business.
Mar 14, 2026
Full time
Head of eCommerce - Retail £70-£80k, bonus, bens Are you an experienced eCommerce leader ready to drive rapid international growth for a fast-paced retail brand? This is a rare opportunity to join a high-growth consumer business at a pivotal stage of its global journey. With a strong trading performance, ambitious expansion plans and a pipeline of innovative new product launches, we're seeking a commercial, data-driven Head of eCommerce to take ownership of all digital revenue and online trading. As Head of eCommerce, you will lead the full online trading strategy across multiple global markets, ensuring customers enjoy a seamless, high-performing digital experience. You'll drive growth through performance marketing, conversion optimisation, retention, website excellence and best-in-class customer journeys. This is a hands on leadership role in a high velocity retail environment, overseeing cross functional teams and working closely with marketing, operations and product functions to deliver results at pace. Key Responsibilities Develop/ execute high-impact eCommerce strategy to accelerate domestic/global sales. Identify new market opportunities and lead expansion into additional territories. Use insight and innovation to shape future digital growth. Own online trading performance across all categories and regions. Ensure product, pricing, promotions and customer journeys are optimised at all times. Lead CRO, site experience and overall digital UX improvements. Work closely with marketing to deliver data led performance campaigns (SEO, PPC, paid social, email, affiliates). Partner with retention teams to enhance repeat purchase, loyalty and CLV Champion best practice CRM, segmentation and personalised communication. Ensure every touchpoint of the digital journey is frictionless, fast and customer first. Use analytics and large datasets to inform decision making, track KPIs, improve performance to deliver insight rich reporting to guide strategic direction. Collaborate with operations and supply chain to maintain availability, demand planning accuracy and fulfilment efficiency. Lead, mentor and manage teams across key functions. Recruit, develop and motivate high performing talent in a fast paced environment. Ensure alignment to business objectives and strong team culture. What We're Looking For 5+ years' experience in eCommerce, ideally within fast paced retail or consumer product environments. Proven success driving online sales growth and entering new international markets. Strong digital trading, performance marketing and optimisation expertise. Excellent leadership skills, with experience managing multi discipline teams. Highly analytical and data driven, with advanced Excel capability. Comfortable working in a high growth, results driven environment. Knowledge of Shopify, Amazon and PPC platforms highly advantageous. Ambition to take on broader commercial responsibility over time. Apply to today and learn more about this rapidly scaling business.
A leading financial services firm in the UK is seeking an experienced Managing Director to lead international stock plan management. The role involves developing global strategies, enhancing customer experience, and managing regional sales teams. Ideal candidates should have over 15 years of experience in share plan administration and possess strong influence in strategic decision-making. This role offers the opportunity to significantly impact the firm's international operations and client relationships.
Mar 14, 2026
Full time
A leading financial services firm in the UK is seeking an experienced Managing Director to lead international stock plan management. The role involves developing global strategies, enhancing customer experience, and managing regional sales teams. Ideal candidates should have over 15 years of experience in share plan administration and possess strong influence in strategic decision-making. This role offers the opportunity to significantly impact the firm's international operations and client relationships.
We are working with a nationally recognised outdoor leisure and experiences brand operating a diverse UK estate of adventure-led destinations to appoint a Head of Brand Marketing. The business delivers high-quality, experience-led activities rooted in challenge, connection, wellbeing, and time in nature. It benefits from strong awareness, advocacy, and sustained demand, but its next phase of growth requires sharper brand leadership: elevating storytelling, creative ambition, and cultural relevance to build long-term demand and emotional connection, not just short-term activation. This role exists to define, protect, and amplify a brand that customers do not simply purchase from, but actively buy into. The Head of Brand Marketing will turn that emotional equity into a distinctive, enduring brand asset. The Role As the senior creative and ideation lead, you will set the creative bar across campaigns, content, organic social, PR, and local storytelling. You will own brand positioning, narrative, and expression end-to-end, ensuring the brand shows up with confidence, consistency, and originality at both national and local levels. You will lead a multi-disciplinary brand team and work closely with senior stakeholders across marketing, operations, and commercial leadership, shaping fewer, bigger, more coherent brand moments that build fame, trust, and long-term demand. What Success Looks Like Within the first year, success will be reflected in a clearer and more distinctive brand platform, stronger brand-led demand signals (such as branded search and direct traffic), and a visible step-change in creative ambition and consistency. Campaigns will deliver higher-quality engagement, PR will amplify brand moments rather than fragment them, and teams will operate with greater confidence and speed. About You You are a senior brand and creative leader who believes brand is a long-term growth lever. You are likely to bring: Senior brand marketing leadership experience in a consumer-facing business A track record of building distinctive brand platforms Experience across campaigns, PR, content, and organic social Confidence making subjective creative decisions Commercial awareness alongside creative ambition Experience in outdoor leisure, travel, hospitality, or experience-led categories We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.
Mar 14, 2026
Full time
We are working with a nationally recognised outdoor leisure and experiences brand operating a diverse UK estate of adventure-led destinations to appoint a Head of Brand Marketing. The business delivers high-quality, experience-led activities rooted in challenge, connection, wellbeing, and time in nature. It benefits from strong awareness, advocacy, and sustained demand, but its next phase of growth requires sharper brand leadership: elevating storytelling, creative ambition, and cultural relevance to build long-term demand and emotional connection, not just short-term activation. This role exists to define, protect, and amplify a brand that customers do not simply purchase from, but actively buy into. The Head of Brand Marketing will turn that emotional equity into a distinctive, enduring brand asset. The Role As the senior creative and ideation lead, you will set the creative bar across campaigns, content, organic social, PR, and local storytelling. You will own brand positioning, narrative, and expression end-to-end, ensuring the brand shows up with confidence, consistency, and originality at both national and local levels. You will lead a multi-disciplinary brand team and work closely with senior stakeholders across marketing, operations, and commercial leadership, shaping fewer, bigger, more coherent brand moments that build fame, trust, and long-term demand. What Success Looks Like Within the first year, success will be reflected in a clearer and more distinctive brand platform, stronger brand-led demand signals (such as branded search and direct traffic), and a visible step-change in creative ambition and consistency. Campaigns will deliver higher-quality engagement, PR will amplify brand moments rather than fragment them, and teams will operate with greater confidence and speed. About You You are a senior brand and creative leader who believes brand is a long-term growth lever. You are likely to bring: Senior brand marketing leadership experience in a consumer-facing business A track record of building distinctive brand platforms Experience across campaigns, PR, content, and organic social Confidence making subjective creative decisions Commercial awareness alongside creative ambition Experience in outdoor leisure, travel, hospitality, or experience-led categories We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.
Membership & Recruiting Manager Asbecruit Ltd Stowmarket, Suffolk Part Time 16-24 Hours Per Week £15-25k p/a plus 10% commision Asbecruit is a specialist job board dedicated exclusively to the asbestos industry. Established over five years ago, we provide a trusted platform for asbestos removal contractors, consultancies and associated businesses across the UK, as well as clients in Australia, New Zealand and the USA, to advertise vacancies directly to industry professionals. Due to increasing demand within the sector, we are now evolving the business beyond a job board model and introducing a permanent recruitment and headhunting service. We are looking for a Membership & Recruitment Manager to help lead this transition and take day to day ownership of the brand. This is an opportunity to shape the next stage of Asbecruit s growth. The role will involve continuing to grow and manage memberships on the platform, maintaining strong relationships with existing clients and bringing new companies onboard. Alongside this, you will be responsible for developing and delivering a professional permanent recruitment service within the asbestos sector, identifying, engaging and placing high quality candidates into long term roles. We are specifically looking for someone with previous experience in permanent recruitment. You must understand the full recruitment lifecycle, candidate management, client expectation handling and fee negotiation. Experience in headhunting or targeted search work would be highly advantageous. The right person will also have a strong awareness of social media and how it can be used commercially. This includes building brand presence, attracting candidates, promoting vacancies and creating engagement across platforms such as LinkedIn and Facebook. An eye for content and basic marketing communication is important. You will be confident speaking with Directors, senior managers and HR professionals, commercially aware, organised and proactive. This is not a volume based cold calling role. It is about quality conversations, building relationships and delivering a specialist service within a niche industry. This position offers genuine autonomy. You will be the main person operating Asbecruit day to day, supported by the Directors, with the freedom to grow both membership revenue and permanent placement income within clear commercial objectives. Success will be measured through: Growth in active memberships Client engagement and retention Development of permanent recruitment revenue Brand presence and visibility within the sector The role is office based in Stowmarket, working part-time hours with a good spread across the week to maintain customer service levels. We offer a competitive salary, pension contributions, private healthcare, parking and the opportunity to take real ownership of an established niche brand entering its next phase of growth. 10% commision will be paid on all sales. If you have experience in permanent recruitment, understand how to use social media commercially and want to build something with long term potential, we would like to hear from you.
Mar 14, 2026
Full time
Membership & Recruiting Manager Asbecruit Ltd Stowmarket, Suffolk Part Time 16-24 Hours Per Week £15-25k p/a plus 10% commision Asbecruit is a specialist job board dedicated exclusively to the asbestos industry. Established over five years ago, we provide a trusted platform for asbestos removal contractors, consultancies and associated businesses across the UK, as well as clients in Australia, New Zealand and the USA, to advertise vacancies directly to industry professionals. Due to increasing demand within the sector, we are now evolving the business beyond a job board model and introducing a permanent recruitment and headhunting service. We are looking for a Membership & Recruitment Manager to help lead this transition and take day to day ownership of the brand. This is an opportunity to shape the next stage of Asbecruit s growth. The role will involve continuing to grow and manage memberships on the platform, maintaining strong relationships with existing clients and bringing new companies onboard. Alongside this, you will be responsible for developing and delivering a professional permanent recruitment service within the asbestos sector, identifying, engaging and placing high quality candidates into long term roles. We are specifically looking for someone with previous experience in permanent recruitment. You must understand the full recruitment lifecycle, candidate management, client expectation handling and fee negotiation. Experience in headhunting or targeted search work would be highly advantageous. The right person will also have a strong awareness of social media and how it can be used commercially. This includes building brand presence, attracting candidates, promoting vacancies and creating engagement across platforms such as LinkedIn and Facebook. An eye for content and basic marketing communication is important. You will be confident speaking with Directors, senior managers and HR professionals, commercially aware, organised and proactive. This is not a volume based cold calling role. It is about quality conversations, building relationships and delivering a specialist service within a niche industry. This position offers genuine autonomy. You will be the main person operating Asbecruit day to day, supported by the Directors, with the freedom to grow both membership revenue and permanent placement income within clear commercial objectives. Success will be measured through: Growth in active memberships Client engagement and retention Development of permanent recruitment revenue Brand presence and visibility within the sector The role is office based in Stowmarket, working part-time hours with a good spread across the week to maintain customer service levels. We offer a competitive salary, pension contributions, private healthcare, parking and the opportunity to take real ownership of an established niche brand entering its next phase of growth. 10% commision will be paid on all sales. If you have experience in permanent recruitment, understand how to use social media commercially and want to build something with long term potential, we would like to hear from you.
Position We are currently looking for a Head of Internal Communications to join our Internal Communications team within the Communications and Engagement, Enablement group. This is a full time opportunity, on a 15 month fixed term contract. The role will be based in 10 South Colonnade, Canary Wharf, London, E14 4PU. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month on site to enable collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs and can flex up to 12 days a month, with the remainder worked remotely. Who are we? The Medicines and Healthcare Products Regulatory Agency (MHRA) enhances and improves the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The MHRA Communications and Engagement Function is a multi award winning team. We focus on supporting the Agency to deliver its business outcomes by putting patients and the public at the centre of all work. Our teams include News & Media, Communications, Patient and Public Involvement and Engagement, and Customer Experience. This role is in the Communications team. What's the role? The Head of Internal Communications leads the internal communications function, including the team, budget, and initiatives, and drives continuous improvement. This is a great opportunity to make a significant contribution to a forward thinking organisation that values employee engagement. Key responsibilities Lead the internal communications team, ensuring high quality service provision through clear strategic direction and priorities, developing and delivering communication strategies to our diverse workforce. Provide proactive strategic internal and transformation communications advice to senior leaders, including the executive committee and chief executive. Deliver, embed, and evaluate a cross agency internal communications strategy to support business priorities and culture change. Identify, plan, provide strategic oversight of, and develop opportunities for engaging content that responds to business priorities and promotes accessibility to all audiences. Who are we looking for? The successful candidate will demonstrate the following: Excellent communication and influencing skills, both written and oral, capable of accurately and confidently communicating, influencing, and challenging staff and external contacts at all levels. (Lead criteria) A confident self starter who can operate independently, manage conflicting priorities, meet deadlines, and collaborate flexibly within a team while encouraging feedback. Demonstrable track record of developing employee communications and engagement strategies, using a range of communication tools and techniques. (Lead criteria) Strong editorial skills, with a proven understanding of what makes a good news story and accessible content. Networker - proactively creating and maintaining positive, professional, and trusting relationships with a wide range of internal and external stakeholders. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Communicating and Influencing - Excellent communication and interpersonal skills, both written and oral, with the ability to accurately and confidently communicate, influence, and challenge staff and external contacts at all levels. (A,I,P) Developing Self and Others - A confident self starter who can operate independently, manage conflicting priorities, deliver to deadline, and work flexibly within a team, encouraging feedback and the views of others. (A,I) Experience Criteria Extensive experience managing internal communications and stakeholder engagement for high profile organisational transformation programmes, including drafting action plans, securing resource, and setting performance standards. (A,I,P) Proven senior leadership and management skills, with experience leading multi functional units in a complex organisation, motivating and developing staff, and managing performance. (A,I) Demonstrable track record of developing employee communications and engagement strategies using a range of communication tools and techniques. (A,I,P) Technical Criteria Strong editorial skills, with a proven understanding of what makes a good news story and interesting, accessible content. (A,I) Demonstrable track record of project management skills, leading cross organisational and external team projects, anticipating risks, handling unanticipated problems, and communicating creative solutions to achieve successful resolution while delivering high customer service. (A,I) A relevant qualification and membership of CIM, CIPR, or another relevant professional body is desirable. (A) Strengths Criteria Strategic - looking at the big picture and considering wider factors and long term implications of decisions. (I) Change Agent - positive and inspirational in leading and supporting others through change. (I) Networker - proactively creating and maintaining positive, professional, and trusting relationships with a wide range of people and identifying connections to bring people together. (I) To find out more about this fantastic opportunity, please read our Job Description and Person Specification. Use of AI in Job Applications: Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified, applications may be withdrawn. Adjustments for disability: If you require any disability related adjustments, please contact as soon as possible. Dates Closing date: 18/03/2026 Shortlisting date: 20/03/2026 Interview date: 27/03/2026 Recruitment and Selection Applicants will be assessed on whether they meet mandatory requirements, as well as necessary skills and experience. They are scored on competency based answers. Candidates will be subject to UK immigration requirements and Civil Service nationality rules. Further information on who can apply is available here. Successful candidates must pass disclosure and barring, animal rights, and pro life activism checks. Employees working with government assets must complete basic personnel security standard checks. Health and Safety Certain roles within the MHRA require post holders to have vaccinations or routine health surveillance. These roles include: Laboratory based roles working directly with known pathogens. Maintenance roles, particularly those required to work in laboratory settings. Roles that involve visiting other establishments where vaccination is required. Roles requiring overseas travel where specific vaccination may be required. Applicants successful at interview will be subject to a check on the Internal Fraud Database (IFD). This check examines employees dismissed for fraud or dishonesty offences, including those who resign or leave before dismissal. Applicants unable to pass the IFD check are ineligible. Moving to the MHRA from another employer means you may lose access to childcare vouchers, but you may be eligible for other government schemes. Determine eligibility here. Recruitment Principles Your application is judged on merit by a fair and open competition. If you feel your application has not been treated fairly, please contact . For further complaints, contact the Civil Service Commission at civilservicecommission.independent.gov.uk.
Mar 14, 2026
Full time
Position We are currently looking for a Head of Internal Communications to join our Internal Communications team within the Communications and Engagement, Enablement group. This is a full time opportunity, on a 15 month fixed term contract. The role will be based in 10 South Colonnade, Canary Wharf, London, E14 4PU. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month on site to enable collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs and can flex up to 12 days a month, with the remainder worked remotely. Who are we? The Medicines and Healthcare Products Regulatory Agency (MHRA) enhances and improves the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The MHRA Communications and Engagement Function is a multi award winning team. We focus on supporting the Agency to deliver its business outcomes by putting patients and the public at the centre of all work. Our teams include News & Media, Communications, Patient and Public Involvement and Engagement, and Customer Experience. This role is in the Communications team. What's the role? The Head of Internal Communications leads the internal communications function, including the team, budget, and initiatives, and drives continuous improvement. This is a great opportunity to make a significant contribution to a forward thinking organisation that values employee engagement. Key responsibilities Lead the internal communications team, ensuring high quality service provision through clear strategic direction and priorities, developing and delivering communication strategies to our diverse workforce. Provide proactive strategic internal and transformation communications advice to senior leaders, including the executive committee and chief executive. Deliver, embed, and evaluate a cross agency internal communications strategy to support business priorities and culture change. Identify, plan, provide strategic oversight of, and develop opportunities for engaging content that responds to business priorities and promotes accessibility to all audiences. Who are we looking for? The successful candidate will demonstrate the following: Excellent communication and influencing skills, both written and oral, capable of accurately and confidently communicating, influencing, and challenging staff and external contacts at all levels. (Lead criteria) A confident self starter who can operate independently, manage conflicting priorities, meet deadlines, and collaborate flexibly within a team while encouraging feedback. Demonstrable track record of developing employee communications and engagement strategies, using a range of communication tools and techniques. (Lead criteria) Strong editorial skills, with a proven understanding of what makes a good news story and accessible content. Networker - proactively creating and maintaining positive, professional, and trusting relationships with a wide range of internal and external stakeholders. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Communicating and Influencing - Excellent communication and interpersonal skills, both written and oral, with the ability to accurately and confidently communicate, influence, and challenge staff and external contacts at all levels. (A,I,P) Developing Self and Others - A confident self starter who can operate independently, manage conflicting priorities, deliver to deadline, and work flexibly within a team, encouraging feedback and the views of others. (A,I) Experience Criteria Extensive experience managing internal communications and stakeholder engagement for high profile organisational transformation programmes, including drafting action plans, securing resource, and setting performance standards. (A,I,P) Proven senior leadership and management skills, with experience leading multi functional units in a complex organisation, motivating and developing staff, and managing performance. (A,I) Demonstrable track record of developing employee communications and engagement strategies using a range of communication tools and techniques. (A,I,P) Technical Criteria Strong editorial skills, with a proven understanding of what makes a good news story and interesting, accessible content. (A,I) Demonstrable track record of project management skills, leading cross organisational and external team projects, anticipating risks, handling unanticipated problems, and communicating creative solutions to achieve successful resolution while delivering high customer service. (A,I) A relevant qualification and membership of CIM, CIPR, or another relevant professional body is desirable. (A) Strengths Criteria Strategic - looking at the big picture and considering wider factors and long term implications of decisions. (I) Change Agent - positive and inspirational in leading and supporting others through change. (I) Networker - proactively creating and maintaining positive, professional, and trusting relationships with a wide range of people and identifying connections to bring people together. (I) To find out more about this fantastic opportunity, please read our Job Description and Person Specification. Use of AI in Job Applications: Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified, applications may be withdrawn. Adjustments for disability: If you require any disability related adjustments, please contact as soon as possible. Dates Closing date: 18/03/2026 Shortlisting date: 20/03/2026 Interview date: 27/03/2026 Recruitment and Selection Applicants will be assessed on whether they meet mandatory requirements, as well as necessary skills and experience. They are scored on competency based answers. Candidates will be subject to UK immigration requirements and Civil Service nationality rules. Further information on who can apply is available here. Successful candidates must pass disclosure and barring, animal rights, and pro life activism checks. Employees working with government assets must complete basic personnel security standard checks. Health and Safety Certain roles within the MHRA require post holders to have vaccinations or routine health surveillance. These roles include: Laboratory based roles working directly with known pathogens. Maintenance roles, particularly those required to work in laboratory settings. Roles that involve visiting other establishments where vaccination is required. Roles requiring overseas travel where specific vaccination may be required. Applicants successful at interview will be subject to a check on the Internal Fraud Database (IFD). This check examines employees dismissed for fraud or dishonesty offences, including those who resign or leave before dismissal. Applicants unable to pass the IFD check are ineligible. Moving to the MHRA from another employer means you may lose access to childcare vouchers, but you may be eligible for other government schemes. Determine eligibility here. Recruitment Principles Your application is judged on merit by a fair and open competition. If you feel your application has not been treated fairly, please contact . For further complaints, contact the Civil Service Commission at civilservicecommission.independent.gov.uk.
Telesales Manager Trade Mastermind (B2B Education & Events) Location: Peterborough HQ Salary: £75,000 Base + £150,000 OTE (Uncapped) Package: Car Allowance Monthly Bonuses Attendance + Sales Overrides Private Health Pension Fast-Track to Head of Sales Lead, Scale & Elevate an Existing Telesales Team Inside One of the UKs Fastest-Growing Education Companies Trade Mastermind is the UKs leading bu click apply for full job details
Mar 14, 2026
Contractor
Telesales Manager Trade Mastermind (B2B Education & Events) Location: Peterborough HQ Salary: £75,000 Base + £150,000 OTE (Uncapped) Package: Car Allowance Monthly Bonuses Attendance + Sales Overrides Private Health Pension Fast-Track to Head of Sales Lead, Scale & Elevate an Existing Telesales Team Inside One of the UKs Fastest-Growing Education Companies Trade Mastermind is the UKs leading bu click apply for full job details
Facilities Assistant ITM Power Location: Sheffield Direct Applicants Only - No Agency Applications at this time About ITM Power ITM is at the forefront of the green hydrogen industry, designing and manufacturing cutting edge PEM electrolysers that are instrumental in global decarbonisation efforts. With over two decades of scientific expertise, we've established ourselves as industry leaders in clean energy technology. Our Journey and Growth As pioneers in green hydrogen technology, ITM is offering the most advanced PEM electrolyser technology in the world. Founded in 2000, ITM Power PLC was one of the first companies of its kind to be listed on the AIM market of the London Stock Exchange. Headquartered in the UK, our state of the art manufacturing facility is the world's first largest PEM Gigafactory in commercial operation, and home to our R&D and manufacturing. ITM Power Germany is our hub in the heart of the EU. This facility not only houses regional functions including business development and engineering, but also our Aftersales services with the ability to quickly deploy stacks. Innovation and Impact Our PEM electrolysers are deployed in some of the world's largest green hydrogen projects. We continue to push the boundaries of technology, enhancing cost effectiveness and sustainability. Join Our Mission ITM is in the midst of a transformative phase, focusing on streamlined delivery and operational excellence. We're seeking talented individuals who share our passion for clean energy and our drive to make a tangible impact on the world's transition to net zero. You will be working with an inspiring bunch of people, encouraging each other to be the best we can. We've come a long way, join us in the next step of our incredible journey! What are we looking for We have an opportunity for a Facilities Assistant who will support the safe and efficient running of all ITM sites by ensuring that buildings, welfare areas, storage areas and external grounds are clean, secure and maintained to a high standard. The role includes general repairs, safety checks, site cleanliness, and facilities support. Responsibilities Perform first line maintenance tasks such as minor plumbing, electrical fixes (e.g., replacing bulbs), basic carpentry and general repairs. Inspect non production areas (offices, canteens, break rooms, restrooms, locker rooms) to ensure they remain fit for use. As directed by the Facilities Manager carry out regular site and equipment inspections and maintain accurate, including asset registers, PPM schedules and compliance documentation for Facilities and Maintenance. Support planned preventative maintenance (PPM) activities for building fabric and facilities equipment. Report machinery issues to the Maintenance team when beyond postholders scope. Support in the triaging of Maintenance and Facilities tickets raised on the Facilities system. Ensure facilities contractors and suppliers maintain high quality service delivery and comply with agreed RAM's. Conduct regular safety checks such as fire alarm tests, emergency lighting checks, and walk round inspections. Ensure compliance with site safety standards. Support safe storage and use of cleaning materials and equipment. Ensure cleaning schedules and hygiene standards are consistently met. Act as the first point of contact for facilities queries and maintenance issues. Support effective building communication, events and engagement initiatives. Help ensure occupier satisfaction through prompt, proactive and solution focused service. Assist with contractor performance monitoring. Raise purchase requisitions in Microsoft Dynamics for cleaning materials, consumables and small maintenance items. Track order status and delivery progress through Dynamics. Receipt goods in the system upon delivery and ensure items are correctly stored. Maintain minimum stock thresholds and proactively reorder to avoid shortages. About You Knowledge and Experience Experience in maintenance, caretaking, or facilities roles in an industrial or commercial setting Practical skills in basic repairs, DIY and general maintenance Strong understanding of workplace safety standards Ability to prioritise tasks in a busy manufacturing environment Comfortable with manual handling and physical work Experience using Microsoft Dynamics or similar ERP systems Knowledge of purchasing processes or stock control Advantageous IOSH Managing Safely RA Training First Aid training Fire Marshall training NEBOSH Cert Compliance Management and Auditing Electrical Knowledge HVAC Knowledge or Experience Plumbing/Utilities experience Skills and Abilities Proactive, reliable, and safety focused. Strong communication skills and a helpful, service driven approach. Practical thinker with good problem solving skills. Able to work independently and manage competing priorities. What We Offer The opportunity to work with cutting edge technology in a rapidly growing industry, within a dynamic environment where you can shape the future of energy and work with a team that's actively addressing global climate challenges. Our corporate culture values safety, integrity and continuous improvement. A competitive salary and an excellent contributory pension, 25 days holiday and a wider range of benefits including: Buy as you earn (BAYE) share scheme Birthday holiday Holiday Purchase Cycle to work scheme Lifestyle Discounts Employee Assistance Programme Health Cash Plan Eye Care Gym Scheme Life assurance EV Car Leasing Enhanced Parental Leave Motor Save Scheme Tech Save Scheme Our onsite parking includes free electric car charging points We know your career is important to you, it's important to us too, which is why we also offer opportunities for you to grow and develop your career. If you are looking to join a growing, dynamic business and want to be part of our amazing team we would love to hear from you. Our success is driven by the exceptional diversity of our people. We are proud to be an equal opportunity employer, committed to promoting and creating a diverse and inclusive environment where we encourage our employees to learn and grow, fuelled by mutual respect in a place where ideas flow and thrive.
Mar 14, 2026
Full time
Facilities Assistant ITM Power Location: Sheffield Direct Applicants Only - No Agency Applications at this time About ITM Power ITM is at the forefront of the green hydrogen industry, designing and manufacturing cutting edge PEM electrolysers that are instrumental in global decarbonisation efforts. With over two decades of scientific expertise, we've established ourselves as industry leaders in clean energy technology. Our Journey and Growth As pioneers in green hydrogen technology, ITM is offering the most advanced PEM electrolyser technology in the world. Founded in 2000, ITM Power PLC was one of the first companies of its kind to be listed on the AIM market of the London Stock Exchange. Headquartered in the UK, our state of the art manufacturing facility is the world's first largest PEM Gigafactory in commercial operation, and home to our R&D and manufacturing. ITM Power Germany is our hub in the heart of the EU. This facility not only houses regional functions including business development and engineering, but also our Aftersales services with the ability to quickly deploy stacks. Innovation and Impact Our PEM electrolysers are deployed in some of the world's largest green hydrogen projects. We continue to push the boundaries of technology, enhancing cost effectiveness and sustainability. Join Our Mission ITM is in the midst of a transformative phase, focusing on streamlined delivery and operational excellence. We're seeking talented individuals who share our passion for clean energy and our drive to make a tangible impact on the world's transition to net zero. You will be working with an inspiring bunch of people, encouraging each other to be the best we can. We've come a long way, join us in the next step of our incredible journey! What are we looking for We have an opportunity for a Facilities Assistant who will support the safe and efficient running of all ITM sites by ensuring that buildings, welfare areas, storage areas and external grounds are clean, secure and maintained to a high standard. The role includes general repairs, safety checks, site cleanliness, and facilities support. Responsibilities Perform first line maintenance tasks such as minor plumbing, electrical fixes (e.g., replacing bulbs), basic carpentry and general repairs. Inspect non production areas (offices, canteens, break rooms, restrooms, locker rooms) to ensure they remain fit for use. As directed by the Facilities Manager carry out regular site and equipment inspections and maintain accurate, including asset registers, PPM schedules and compliance documentation for Facilities and Maintenance. Support planned preventative maintenance (PPM) activities for building fabric and facilities equipment. Report machinery issues to the Maintenance team when beyond postholders scope. Support in the triaging of Maintenance and Facilities tickets raised on the Facilities system. Ensure facilities contractors and suppliers maintain high quality service delivery and comply with agreed RAM's. Conduct regular safety checks such as fire alarm tests, emergency lighting checks, and walk round inspections. Ensure compliance with site safety standards. Support safe storage and use of cleaning materials and equipment. Ensure cleaning schedules and hygiene standards are consistently met. Act as the first point of contact for facilities queries and maintenance issues. Support effective building communication, events and engagement initiatives. Help ensure occupier satisfaction through prompt, proactive and solution focused service. Assist with contractor performance monitoring. Raise purchase requisitions in Microsoft Dynamics for cleaning materials, consumables and small maintenance items. Track order status and delivery progress through Dynamics. Receipt goods in the system upon delivery and ensure items are correctly stored. Maintain minimum stock thresholds and proactively reorder to avoid shortages. About You Knowledge and Experience Experience in maintenance, caretaking, or facilities roles in an industrial or commercial setting Practical skills in basic repairs, DIY and general maintenance Strong understanding of workplace safety standards Ability to prioritise tasks in a busy manufacturing environment Comfortable with manual handling and physical work Experience using Microsoft Dynamics or similar ERP systems Knowledge of purchasing processes or stock control Advantageous IOSH Managing Safely RA Training First Aid training Fire Marshall training NEBOSH Cert Compliance Management and Auditing Electrical Knowledge HVAC Knowledge or Experience Plumbing/Utilities experience Skills and Abilities Proactive, reliable, and safety focused. Strong communication skills and a helpful, service driven approach. Practical thinker with good problem solving skills. Able to work independently and manage competing priorities. What We Offer The opportunity to work with cutting edge technology in a rapidly growing industry, within a dynamic environment where you can shape the future of energy and work with a team that's actively addressing global climate challenges. Our corporate culture values safety, integrity and continuous improvement. A competitive salary and an excellent contributory pension, 25 days holiday and a wider range of benefits including: Buy as you earn (BAYE) share scheme Birthday holiday Holiday Purchase Cycle to work scheme Lifestyle Discounts Employee Assistance Programme Health Cash Plan Eye Care Gym Scheme Life assurance EV Car Leasing Enhanced Parental Leave Motor Save Scheme Tech Save Scheme Our onsite parking includes free electric car charging points We know your career is important to you, it's important to us too, which is why we also offer opportunities for you to grow and develop your career. If you are looking to join a growing, dynamic business and want to be part of our amazing team we would love to hear from you. Our success is driven by the exceptional diversity of our people. We are proud to be an equal opportunity employer, committed to promoting and creating a diverse and inclusive environment where we encourage our employees to learn and grow, fuelled by mutual respect in a place where ideas flow and thrive.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Practice Support Administrator Blackwood or Cardiff(Hybrid) Salary up to £30,000 Yolk Recruitment are working with a well-established and growing boutique wealth management practice to recruit a Practice Support Administrator. This is a busy and varied role supporting a Financial Adviser, within a successful and expanding business. This is an excellent opportunity for someone who enjoys a busy environment and takes pride in keeping things organised and running smoothly. The role would suit someone with a financial services administration background, though experienced administrators from other sectors who are keen to move into wealth management will also be considered. What you'll be doing Responsibilities will include: Managing and coordinating client meetings for both new and existing clients Sending out relevant documentation and paperwork ahead of appointments Requesting information from external providers Uploading meeting notes and maintaining accurate client records Updating Salesforce and internal systems Passing actions and follow-ups to the paraplanner Speaking with clients by telephone and email when required Managing new client enquiries and sending financial questionnaires Supporting with the organisation of client hospitality events General administrative support to ensure the practice runs smoothly What we're looking for The firm is keen to meet people who are organised, proactive and comfortable managing their own workload. You might currently be: A financial services administrator looking for your next step An experienced administrator wanting to move into wealth management A paraplanner looking for a slightly different role within a growing firm Key qualities include: Strong organisational skills and attention to detail Ability to work independently and take initiative Professional and approachable manner when dealing with clients Good telephone and email communication skills A willingness to learn and develop within financial services You'll have support from the Office Manager and wider team, but you'll also be trusted to manage your own responsibilities. Career development The business is very open to discussing long-term career plans. Whether you want to deepen your experience in administration or progress within financial services, support will be available. The firm is happy to help with relevant industry qualifications and provide a clear pathway for development. What's on offer Salary up to £30,000 Monday-Friday 8.30-4.30 (can be flexible on hours) 25 days annual leave + bank holidays (Office closed over the Christmas period) Hybrid working arrangement Private Medical Insurance Flexible office location (Cardiff or Blackwood- would need to be travel to Blackwood for induction) Personalised financial advice If you'd like to explore whether this role could be the right step for you, get in touch for a confidential chat.
Mar 14, 2026
Full time
Practice Support Administrator Blackwood or Cardiff(Hybrid) Salary up to £30,000 Yolk Recruitment are working with a well-established and growing boutique wealth management practice to recruit a Practice Support Administrator. This is a busy and varied role supporting a Financial Adviser, within a successful and expanding business. This is an excellent opportunity for someone who enjoys a busy environment and takes pride in keeping things organised and running smoothly. The role would suit someone with a financial services administration background, though experienced administrators from other sectors who are keen to move into wealth management will also be considered. What you'll be doing Responsibilities will include: Managing and coordinating client meetings for both new and existing clients Sending out relevant documentation and paperwork ahead of appointments Requesting information from external providers Uploading meeting notes and maintaining accurate client records Updating Salesforce and internal systems Passing actions and follow-ups to the paraplanner Speaking with clients by telephone and email when required Managing new client enquiries and sending financial questionnaires Supporting with the organisation of client hospitality events General administrative support to ensure the practice runs smoothly What we're looking for The firm is keen to meet people who are organised, proactive and comfortable managing their own workload. You might currently be: A financial services administrator looking for your next step An experienced administrator wanting to move into wealth management A paraplanner looking for a slightly different role within a growing firm Key qualities include: Strong organisational skills and attention to detail Ability to work independently and take initiative Professional and approachable manner when dealing with clients Good telephone and email communication skills A willingness to learn and develop within financial services You'll have support from the Office Manager and wider team, but you'll also be trusted to manage your own responsibilities. Career development The business is very open to discussing long-term career plans. Whether you want to deepen your experience in administration or progress within financial services, support will be available. The firm is happy to help with relevant industry qualifications and provide a clear pathway for development. What's on offer Salary up to £30,000 Monday-Friday 8.30-4.30 (can be flexible on hours) 25 days annual leave + bank holidays (Office closed over the Christmas period) Hybrid working arrangement Private Medical Insurance Flexible office location (Cardiff or Blackwood- would need to be travel to Blackwood for induction) Personalised financial advice If you'd like to explore whether this role could be the right step for you, get in touch for a confidential chat.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Mar 14, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
