Franchise Performance Coach - Boutique Fitness Brand (UK) Field-based Ideally located around Milton Keynes / Luton / Bedford / Oxford / Northampton £32k-£36k plus car allowance and bonus OTE mid £40ks Reporting to CEO Love fitness? Love driving performance? Love being out in the field making things happen? This could be the role for you. Our client is one of the world's leading boutique fitness franchise brands, with nearly 20 years of international expertise and a rapidly growing UK presence. They are now looking for a Franchise Performance Coach to support studio openings and drive performance across their franchise network. This is a hands on operational role, perfect for someone who thrives on accountability, structure and measurable results. You'll work directly with franchisees to ensure studios launch successfully, operate to brand standards and achieve strong commercial performance. The Role You'll be the key link between head office and franchise partners, ensuring every studio is set up for success and operating at a high level. Studio Launch Support Deliver and oversee a structured 12 week studio opening programme Support franchisees with local marketing execution Ensure sales processes are followed correctly Drive achievement of initial membership targets Provide on the ground operational support during launch phases Ongoing Franchise Performance Monitor and analyse KPIs including membership growth, conversion, retention and revenue Conduct operational audits across the network Ensure compliance with SOPs, brand standards and training manuals Implement structured performance improvement plans where required Coach franchisees to improve commercial performance This role is execution focused, working within established systems and frameworks rather than redesigning strategy. The Person We're looking for someone who is confident, organised and commercially aware, with the ability to support franchisees while also holding them accountable. You will likely have: Experience within the fitness, boutique fitness or franchise sector Strong commercial awareness and ability to interpret KPIs Excellent organisational and planning skills Confidence challenging performance issues and driving improvement Solid IT and systems skills A proactive, practical problem solving mindset The ability to work independently in a field based role Location wise, candidates based around Milton Keynes, Luton, Bedford, Oxford or Northampton would be ideal. Why Join? Work with a globally established boutique fitness brand The company will invest in you, previous employees have completed business management courses and they want you to have CPD Be part of the UK growth journey A role with real impact across multiple studios Direct exposure to senior leadership Varied field based work supporting business owners If you enjoy helping businesses succeed, improving performance and being out in the field rather than behind a desk, we'd love to hear from you.
Mar 16, 2026
Full time
Franchise Performance Coach - Boutique Fitness Brand (UK) Field-based Ideally located around Milton Keynes / Luton / Bedford / Oxford / Northampton £32k-£36k plus car allowance and bonus OTE mid £40ks Reporting to CEO Love fitness? Love driving performance? Love being out in the field making things happen? This could be the role for you. Our client is one of the world's leading boutique fitness franchise brands, with nearly 20 years of international expertise and a rapidly growing UK presence. They are now looking for a Franchise Performance Coach to support studio openings and drive performance across their franchise network. This is a hands on operational role, perfect for someone who thrives on accountability, structure and measurable results. You'll work directly with franchisees to ensure studios launch successfully, operate to brand standards and achieve strong commercial performance. The Role You'll be the key link between head office and franchise partners, ensuring every studio is set up for success and operating at a high level. Studio Launch Support Deliver and oversee a structured 12 week studio opening programme Support franchisees with local marketing execution Ensure sales processes are followed correctly Drive achievement of initial membership targets Provide on the ground operational support during launch phases Ongoing Franchise Performance Monitor and analyse KPIs including membership growth, conversion, retention and revenue Conduct operational audits across the network Ensure compliance with SOPs, brand standards and training manuals Implement structured performance improvement plans where required Coach franchisees to improve commercial performance This role is execution focused, working within established systems and frameworks rather than redesigning strategy. The Person We're looking for someone who is confident, organised and commercially aware, with the ability to support franchisees while also holding them accountable. You will likely have: Experience within the fitness, boutique fitness or franchise sector Strong commercial awareness and ability to interpret KPIs Excellent organisational and planning skills Confidence challenging performance issues and driving improvement Solid IT and systems skills A proactive, practical problem solving mindset The ability to work independently in a field based role Location wise, candidates based around Milton Keynes, Luton, Bedford, Oxford or Northampton would be ideal. Why Join? Work with a globally established boutique fitness brand The company will invest in you, previous employees have completed business management courses and they want you to have CPD Be part of the UK growth journey A role with real impact across multiple studios Direct exposure to senior leadership Varied field based work supporting business owners If you enjoy helping businesses succeed, improving performance and being out in the field rather than behind a desk, we'd love to hear from you.
Your new company A growing construction business is recruiting for a Finance Manager to join the team, reporting to the Finance Director. Your new role This is a progressive role, and we are looking for a qualified finance professional that is looking to take a hands-on leadership role. You'll manage day-to-day financial operations, support long-term planning, and play an active part in the leadership team. The role involves leading a small finance team, ensuring strong financial controls, and delivering accurate reporting and analysis.Key areas of responsibility include: Overseeing the Finance Department and deputising for the Finance Director Leading, mentoring, and developing a small finance team Preparing monthly management accounts, balance sheet reconciliations, and variance analysis Monitoring budgets, cost control, and project spend Ensuring compliance with accounting standards, internal policies, and statutory requirements Managing VAT returns, payroll for weekly waged staff Producing weekly cashflow forecasts and reporting on sales and build progress Liaising with auditors and preparing year-end information Working closely with other departments to maintain strong communication and efficient workflows What you'll need to succeed This is a great opportunity for someone looking to progress their career in a busy hands-on leadership role. This will either suit someone as a first-time mover that has experience auditing product-based businesses, or potentially someone already in the industry ready to take on a new challenge. We are looking for someone that is ambitious and looking to take a step-up into Financial Controller / Head of Finance in the future. What you'll get in return The role is based close to the M4 / M5 and has parking on site. It's mainly a site-based role but has some flexibility and offers a competitive salary, car allowance and bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 16, 2026
Full time
Your new company A growing construction business is recruiting for a Finance Manager to join the team, reporting to the Finance Director. Your new role This is a progressive role, and we are looking for a qualified finance professional that is looking to take a hands-on leadership role. You'll manage day-to-day financial operations, support long-term planning, and play an active part in the leadership team. The role involves leading a small finance team, ensuring strong financial controls, and delivering accurate reporting and analysis.Key areas of responsibility include: Overseeing the Finance Department and deputising for the Finance Director Leading, mentoring, and developing a small finance team Preparing monthly management accounts, balance sheet reconciliations, and variance analysis Monitoring budgets, cost control, and project spend Ensuring compliance with accounting standards, internal policies, and statutory requirements Managing VAT returns, payroll for weekly waged staff Producing weekly cashflow forecasts and reporting on sales and build progress Liaising with auditors and preparing year-end information Working closely with other departments to maintain strong communication and efficient workflows What you'll need to succeed This is a great opportunity for someone looking to progress their career in a busy hands-on leadership role. This will either suit someone as a first-time mover that has experience auditing product-based businesses, or potentially someone already in the industry ready to take on a new challenge. We are looking for someone that is ambitious and looking to take a step-up into Financial Controller / Head of Finance in the future. What you'll get in return The role is based close to the M4 / M5 and has parking on site. It's mainly a site-based role but has some flexibility and offers a competitive salary, car allowance and bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Hybrid Exciting Opportunity: Commercial Property Partner - Surrey Join a highly regarded Legal 500 ranked firm in Guildford as a Commercial Property Partner and take your career to the next level. This permanent role offers the chance to lead and shape high-value commercial property transactions while collaborating with a dynamic and forward-thinking legal team. Key Responsibilities: Lead complex commercial property transactions, providing expert guidance to clients and ensuring successful outcomes. Collaborate with colleagues to drive the growth and strategic development of the practice. Build and maintain strong relationships with clients, colleagues, and industry partners. Draft, review, and negotiate a wide range of commercial property documents, including leases, sales, and acquisitions. Stay ahead of market trends and legal developments, providing cutting-edge advice to clients. Preferred Experience & Skills: Extensive experience in commercial property law, with a proven track record of delivering outstanding results. Exceptional negotiation, communication, and interpersonal skills. Ability to manage complex transactions and provide strategic advice to a diverse client base. Demonstrated leadership and business development capabilities. Qualifications: Qualified solicitor with a strong background in commercial property law. Previous experience in a reputable law firm or comparable legal practice. Excellent academic credentials. This is a unique opportunity to join a well-established and highly respected practice in the heart of London, working on challenging and high profile property matters.
Mar 16, 2026
Full time
Hybrid Exciting Opportunity: Commercial Property Partner - Surrey Join a highly regarded Legal 500 ranked firm in Guildford as a Commercial Property Partner and take your career to the next level. This permanent role offers the chance to lead and shape high-value commercial property transactions while collaborating with a dynamic and forward-thinking legal team. Key Responsibilities: Lead complex commercial property transactions, providing expert guidance to clients and ensuring successful outcomes. Collaborate with colleagues to drive the growth and strategic development of the practice. Build and maintain strong relationships with clients, colleagues, and industry partners. Draft, review, and negotiate a wide range of commercial property documents, including leases, sales, and acquisitions. Stay ahead of market trends and legal developments, providing cutting-edge advice to clients. Preferred Experience & Skills: Extensive experience in commercial property law, with a proven track record of delivering outstanding results. Exceptional negotiation, communication, and interpersonal skills. Ability to manage complex transactions and provide strategic advice to a diverse client base. Demonstrated leadership and business development capabilities. Qualifications: Qualified solicitor with a strong background in commercial property law. Previous experience in a reputable law firm or comparable legal practice. Excellent academic credentials. This is a unique opportunity to join a well-established and highly respected practice in the heart of London, working on challenging and high profile property matters.
A notable fashion retailer is looking for a Wholesale Merchandising Admin Assistant at their Head Office. This role involves supporting the Wholesale Merchandiser in various administrative tasks, managing stock, and assisting with sales data. Candidates should have strong communication skills, attention to detail, and experience in customer service. The position offers a chance to develop skills and advance in a dynamic team environment. A generous benefits package includes a staff discount, flexible working, and opportunities for training and progression.
Mar 16, 2026
Full time
A notable fashion retailer is looking for a Wholesale Merchandising Admin Assistant at their Head Office. This role involves supporting the Wholesale Merchandiser in various administrative tasks, managing stock, and assisting with sales data. Candidates should have strong communication skills, attention to detail, and experience in customer service. The position offers a chance to develop skills and advance in a dynamic team environment. A generous benefits package includes a staff discount, flexible working, and opportunities for training and progression.
A global technology company seeks an experienced Marketing leader for a 3-month remote contract role. You will be responsible for developing and aligning marketing strategies with business objectives, overseeing the website redesign, and coordinating trade shows and campaigns. Ideal candidates should have proven B2B marketing experience in tech or manufacturing, strong brand development skills, and confidence dealing with executives. The role offers a pro-rata salary of £120,000 p.a.
Mar 16, 2026
Full time
A global technology company seeks an experienced Marketing leader for a 3-month remote contract role. You will be responsible for developing and aligning marketing strategies with business objectives, overseeing the website redesign, and coordinating trade shows and campaigns. Ideal candidates should have proven B2B marketing experience in tech or manufacturing, strong brand development skills, and confidence dealing with executives. The role offers a pro-rata salary of £120,000 p.a.
Wholesale Merchandising Admin Assistant Department: Merchandising Employment Type: Permanent - Full Time Location: Head Office, Chelsea House Reporting To: Emma Schreiber Description The Merchandising Admin Assistant is responsible for supporting the Wholesale Merchandiser and Assistant Merchandiser, in delivering against the partner strategy and plans. They are a key support function for the Wholesale Merchandising team managing all admin tasks on a day to day basis. They will work with the partner and wholesale counterparts to shape the buying and merchandising plan, whilst building strong cross functional working relationships. A River Island MAA must work collaboratively to ensure all administration is delivered efficiently and effectively. Key Accountabilities Responsible for assisting with the planning and delivery of the trading strategy for the account with agreed KPIs Day to day management of Wholesale's stock, reviewing and maintain stocks inline with the business's seasonal strategy and markdown periods Assists the Wholesale Merchandising team with providing accurate, relevant analysis to maximise sales and trading opportunities, proposing adjustments to immediate and longer-term financial plans Demonstrates commercial awareness through delivering relevant and concise department and category performance, suggesting action or amendments to drive additional sales and trade Responsible for Partner sales data, feeding into the Wholesale sales report and business's internal sales reporting system/s Assists with the management of Partner's future commitment, identifying and highlighting opportunities and potential risk for Wholesale Partner/s Assists with maintaining weekly intake forecasts for the Wholesale channel Accountable for maintaining accurate information and attribution within Wholesale's order database Acting as a key contact for partners for all delivery queries, faulty goods and partner returns Undertaking general administration duties, as required by the department. Challenges all company working practices where appropriate to improve ways of working Foster and enable a culture of wellbeing and inclusion through openness, two way listening and owning actions needed to create a great workplace for our Islanders Key Experience Required Accurate record keeping, following departmental protocol Accurate data provision Great customer service Effective communication Highly numerate with good Excel skills Managing own workload to meet department deadlines Experience in an omni-channel business is highly desirable Job Role Competencies Passion for the RI brand and customer Excellent verbal and numerical reasoning skills Excellent commercial awareness skills Excellent attention to detail and accuracy Strong interpersonal and collaboration skills, emotional intelligence and self-management Highly organised, good prioritisation skills Able to effectively plan and organise workload Disciplined and conscientious, results oriented Tenacious, resilient and adaptable to change Change advocate with a curious, continuous learning mindset Forward-thinking, innovative About Us We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. This role is based at our Head Office in West London. Check us out here on a map. What we can offer you Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Flexible working is a given, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. ️ 23 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit . Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
Mar 16, 2026
Full time
Wholesale Merchandising Admin Assistant Department: Merchandising Employment Type: Permanent - Full Time Location: Head Office, Chelsea House Reporting To: Emma Schreiber Description The Merchandising Admin Assistant is responsible for supporting the Wholesale Merchandiser and Assistant Merchandiser, in delivering against the partner strategy and plans. They are a key support function for the Wholesale Merchandising team managing all admin tasks on a day to day basis. They will work with the partner and wholesale counterparts to shape the buying and merchandising plan, whilst building strong cross functional working relationships. A River Island MAA must work collaboratively to ensure all administration is delivered efficiently and effectively. Key Accountabilities Responsible for assisting with the planning and delivery of the trading strategy for the account with agreed KPIs Day to day management of Wholesale's stock, reviewing and maintain stocks inline with the business's seasonal strategy and markdown periods Assists the Wholesale Merchandising team with providing accurate, relevant analysis to maximise sales and trading opportunities, proposing adjustments to immediate and longer-term financial plans Demonstrates commercial awareness through delivering relevant and concise department and category performance, suggesting action or amendments to drive additional sales and trade Responsible for Partner sales data, feeding into the Wholesale sales report and business's internal sales reporting system/s Assists with the management of Partner's future commitment, identifying and highlighting opportunities and potential risk for Wholesale Partner/s Assists with maintaining weekly intake forecasts for the Wholesale channel Accountable for maintaining accurate information and attribution within Wholesale's order database Acting as a key contact for partners for all delivery queries, faulty goods and partner returns Undertaking general administration duties, as required by the department. Challenges all company working practices where appropriate to improve ways of working Foster and enable a culture of wellbeing and inclusion through openness, two way listening and owning actions needed to create a great workplace for our Islanders Key Experience Required Accurate record keeping, following departmental protocol Accurate data provision Great customer service Effective communication Highly numerate with good Excel skills Managing own workload to meet department deadlines Experience in an omni-channel business is highly desirable Job Role Competencies Passion for the RI brand and customer Excellent verbal and numerical reasoning skills Excellent commercial awareness skills Excellent attention to detail and accuracy Strong interpersonal and collaboration skills, emotional intelligence and self-management Highly organised, good prioritisation skills Able to effectively plan and organise workload Disciplined and conscientious, results oriented Tenacious, resilient and adaptable to change Change advocate with a curious, continuous learning mindset Forward-thinking, innovative About Us We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. This role is based at our Head Office in West London. Check us out here on a map. What we can offer you Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Flexible working is a given, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. ️ 23 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit . Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
Robert Half are proud to be working in an exclusive retained agreement with Signify Research to recruit a Senior Finance Business Partner / Finance Manager, based in Cranfield on a hybrid basis. You will be proactive, detailed orientated and ambitious looking to support driving the professionalism and value creation of our ambitious and scaling business, happy to pull up your sleeves and get stuck in with the aptitude to develop and grow as we do. This role is seen as the future Head of Finance with the opportunity to build a team around you as the business expands. T he foundations of the finance function are now in place, and the next step is to professionalise, streamline and gradually build capability as the company grows. Senior Finance Business Partner/Finance Manager is dedicated to offering the highest quality, most in-depth and robust market analysis, insight, and consultancy services for the healthcare technology industry. Role Purpose You will support the CFO by ensuring accurate reporting, compliance, and assisting with financial processes, as well as acting as a key link between finance and the research, sales and marketing teams supporting the provision of insights and analysis to support decision making. This role is designed for a proactive individual who will aid ensuring that financial performance is aligned with business objectives and demonstrates curiosity, trustworthiness, and commitment to quality while fostering impartiality, partnership and expertise. Right hand to the CFO/COO running the day-to-day finance activities whilst also lending support to strategic projects and working across the business to deliver efficiencies. Duties & Responsibilities Financial Operations Own the relationship with outsourced finance provider who manage the day-to-day bookkeeping, payroll, and VAT returns. Oversight of Accounts Payable Ownership of Accounts Receivable including invoicing and credit control. Maintain accurate financial controls and reconciliations. Manage the month end close process and discipline (e.g., timelines, checklists, issues/actions log) Ensure accurate Revenue recognition. Reporting and Forecasting Prepare the MI and KPI pack for CFO review. Assist in preparing Board packs. Support budgeting and forecasting processes, maintaining a rolling 12-month forecast (with CFO oversight). Monitor cash flow and working capital, highlight variances promptly. Ensure compliance with statutory requirements and internal controls. Business Partnering (developing capability) Collaborate with internal teams and external providers to resolve queries efficiently. Maintain confidentiality and integrity in all financial matters. Finance Business partner to all team leads helping to understand the financial impacts of business decisions and function as the early warning flag to emerging financial risks. Provide analysis on profitability, cost control, and performance metrics. Help non-finance stakeholders understand financial performance. Process improvement and systems Identify opportunities for process improvement/automation and contribute ideas proactively. Especially within sphere of influence. Improve reporting efficiency and data quality. Support future implementation of improved reporting tools (e.g., Power BI or similar) Contribute to building a scalable finance function as the company grows. Ensure compliance with internal controls. Skills & Experience Ideally a Qualified accountant (ACA / ACCA / CIMA). 3-5 years' experience, ideally in an SME or scaling environment. Strong grounding in management accounts and financial controls. Experience with subscription revenue models beneficial. Comfortable in Xero and strong Excel capability (basic modelling and analysis), proficient with other Microsoft applications MI and data visualization tools and a working use of Power BI a plus. Package £50,000 - £55,000 basic Work in a PE backed, owner managed business on its growth journey to second transaction over the next 3-5 years Family-friendly work-life balance with ability to work from home and flexible hours - Hybrid: 3 days in office, 2 from home Health cash plan that includes 24/7 virtual GP consultation service, health advice and counselling services, gym discounts and second opinion medical services Company pension 4%, (increases to 7.5% after 3 years), 15% Bonus, dependent on company and personal performance Paid employer-supported volunteer time off 27 days per annum holiday allowance (exclusive of bank holidays), flexible bank holiday usage, plus ability to "buy" addition holiday allowance. Company life insurance worth 3X salary Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 16, 2026
Full time
Robert Half are proud to be working in an exclusive retained agreement with Signify Research to recruit a Senior Finance Business Partner / Finance Manager, based in Cranfield on a hybrid basis. You will be proactive, detailed orientated and ambitious looking to support driving the professionalism and value creation of our ambitious and scaling business, happy to pull up your sleeves and get stuck in with the aptitude to develop and grow as we do. This role is seen as the future Head of Finance with the opportunity to build a team around you as the business expands. T he foundations of the finance function are now in place, and the next step is to professionalise, streamline and gradually build capability as the company grows. Senior Finance Business Partner/Finance Manager is dedicated to offering the highest quality, most in-depth and robust market analysis, insight, and consultancy services for the healthcare technology industry. Role Purpose You will support the CFO by ensuring accurate reporting, compliance, and assisting with financial processes, as well as acting as a key link between finance and the research, sales and marketing teams supporting the provision of insights and analysis to support decision making. This role is designed for a proactive individual who will aid ensuring that financial performance is aligned with business objectives and demonstrates curiosity, trustworthiness, and commitment to quality while fostering impartiality, partnership and expertise. Right hand to the CFO/COO running the day-to-day finance activities whilst also lending support to strategic projects and working across the business to deliver efficiencies. Duties & Responsibilities Financial Operations Own the relationship with outsourced finance provider who manage the day-to-day bookkeeping, payroll, and VAT returns. Oversight of Accounts Payable Ownership of Accounts Receivable including invoicing and credit control. Maintain accurate financial controls and reconciliations. Manage the month end close process and discipline (e.g., timelines, checklists, issues/actions log) Ensure accurate Revenue recognition. Reporting and Forecasting Prepare the MI and KPI pack for CFO review. Assist in preparing Board packs. Support budgeting and forecasting processes, maintaining a rolling 12-month forecast (with CFO oversight). Monitor cash flow and working capital, highlight variances promptly. Ensure compliance with statutory requirements and internal controls. Business Partnering (developing capability) Collaborate with internal teams and external providers to resolve queries efficiently. Maintain confidentiality and integrity in all financial matters. Finance Business partner to all team leads helping to understand the financial impacts of business decisions and function as the early warning flag to emerging financial risks. Provide analysis on profitability, cost control, and performance metrics. Help non-finance stakeholders understand financial performance. Process improvement and systems Identify opportunities for process improvement/automation and contribute ideas proactively. Especially within sphere of influence. Improve reporting efficiency and data quality. Support future implementation of improved reporting tools (e.g., Power BI or similar) Contribute to building a scalable finance function as the company grows. Ensure compliance with internal controls. Skills & Experience Ideally a Qualified accountant (ACA / ACCA / CIMA). 3-5 years' experience, ideally in an SME or scaling environment. Strong grounding in management accounts and financial controls. Experience with subscription revenue models beneficial. Comfortable in Xero and strong Excel capability (basic modelling and analysis), proficient with other Microsoft applications MI and data visualization tools and a working use of Power BI a plus. Package £50,000 - £55,000 basic Work in a PE backed, owner managed business on its growth journey to second transaction over the next 3-5 years Family-friendly work-life balance with ability to work from home and flexible hours - Hybrid: 3 days in office, 2 from home Health cash plan that includes 24/7 virtual GP consultation service, health advice and counselling services, gym discounts and second opinion medical services Company pension 4%, (increases to 7.5% after 3 years), 15% Bonus, dependent on company and personal performance Paid employer-supported volunteer time off 27 days per annum holiday allowance (exclusive of bank holidays), flexible bank holiday usage, plus ability to "buy" addition holiday allowance. Company life insurance worth 3X salary Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Ernest Gordon Recruitment Limited
Bristol, Gloucestershire
Recruitment Consultant (360 role) 32,000 + Uncapped Commission (50K+ Year 1) + 33 Days Holiday + Rapid Progression + Personal Development Bristol Do you have a background in Recruitment at any level? Are you looking to progress your career and take a new direction within a 360 role? On offer is the opportunity to join a growing SME who will prioritise your development and give you full autonomy to grow your desk how you want it, ensure your progression to management, whilst earning up to 40% commission rates, with a realistic OTE of 35-55k in year 1, and 70-100k in year 2? We pride ourselves on our personal touch here at Ernest Gordon, so we want to tell you more about us. The team you would be joining is headed by one of our fastest rising Recruitment Manager's Matt. Matt joined in September 2022 and hit the ground running, achieving promotion 3 times on the bounce and becoming one of the top billers in the company. He has the goal of growing his team to become the biggest at Ernest Gordon and is looking for individuals to join him at the Bristol HQ. Ernest Gordon specialises in Engineering, Technical and IT Recruitment across the UK. Based in the centre of Bristol, we want to nurture the next generation of talent through our business where you can ultimately be an owner of the company. As a company our aim is to provide the best service in the industry. In order to do this we have invested in the best resources money can buy which is rivalled by no other company in our industry. We are in this for the long haul, reinvesting our profits into the company, constantly evolving and making the lives and roles for our staff better than ever. We value our staff as an absolute priority and want them to know that their welfare is put first, always. Without great staff there is no great company. For us to hit our objectives we need the next generation of managers and talent coming through. We value training, supporting and valuing people and for us to get where we want to, we need leaders who want to inspire and develop their own teams. We have plans to open more offices across the UK in 2026 so this is a great time to join us, play your part and grow with us. WHAT WE OFFER: Personal development, training and leadership training Quarterly progression reviews A place to be ambitious and change the course of your career WHY WE ARE DIFFERENT: Employees come first - to build a business we need great people Pay great commission- we pay up to 40% commission each month No restrictions on where to do business - complete autonomy and flexibility to work the roles you want, where you want Rapid progression to management level - you can progress to that level within 12 months WHO WE WANT: Background in Recruitment at any level Looking for full autonomy in a 360 role, where you can grow your desk from the ground up. Hungry to progress your career and earn massive commission Recruitment, Consultant, Technical, Engineering, Manager, Principal, Senior, Sales, Account, Bristol, Somerset, Southwest, Trainee, Graduate, Junior, Progression, training. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Mar 16, 2026
Full time
Recruitment Consultant (360 role) 32,000 + Uncapped Commission (50K+ Year 1) + 33 Days Holiday + Rapid Progression + Personal Development Bristol Do you have a background in Recruitment at any level? Are you looking to progress your career and take a new direction within a 360 role? On offer is the opportunity to join a growing SME who will prioritise your development and give you full autonomy to grow your desk how you want it, ensure your progression to management, whilst earning up to 40% commission rates, with a realistic OTE of 35-55k in year 1, and 70-100k in year 2? We pride ourselves on our personal touch here at Ernest Gordon, so we want to tell you more about us. The team you would be joining is headed by one of our fastest rising Recruitment Manager's Matt. Matt joined in September 2022 and hit the ground running, achieving promotion 3 times on the bounce and becoming one of the top billers in the company. He has the goal of growing his team to become the biggest at Ernest Gordon and is looking for individuals to join him at the Bristol HQ. Ernest Gordon specialises in Engineering, Technical and IT Recruitment across the UK. Based in the centre of Bristol, we want to nurture the next generation of talent through our business where you can ultimately be an owner of the company. As a company our aim is to provide the best service in the industry. In order to do this we have invested in the best resources money can buy which is rivalled by no other company in our industry. We are in this for the long haul, reinvesting our profits into the company, constantly evolving and making the lives and roles for our staff better than ever. We value our staff as an absolute priority and want them to know that their welfare is put first, always. Without great staff there is no great company. For us to hit our objectives we need the next generation of managers and talent coming through. We value training, supporting and valuing people and for us to get where we want to, we need leaders who want to inspire and develop their own teams. We have plans to open more offices across the UK in 2026 so this is a great time to join us, play your part and grow with us. WHAT WE OFFER: Personal development, training and leadership training Quarterly progression reviews A place to be ambitious and change the course of your career WHY WE ARE DIFFERENT: Employees come first - to build a business we need great people Pay great commission- we pay up to 40% commission each month No restrictions on where to do business - complete autonomy and flexibility to work the roles you want, where you want Rapid progression to management level - you can progress to that level within 12 months WHO WE WANT: Background in Recruitment at any level Looking for full autonomy in a 360 role, where you can grow your desk from the ground up. Hungry to progress your career and earn massive commission Recruitment, Consultant, Technical, Engineering, Manager, Principal, Senior, Sales, Account, Bristol, Somerset, Southwest, Trainee, Graduate, Junior, Progression, training. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
A global healthcare company is seeking a Senior Brand Manager to shape brand strategy and execute impactful marketing campaigns across the UK & Ireland. The ideal candidate will have proven brand management success, strong project management abilities, and the capability to lead diverse teams. Responsibilities include developing annual plans, running multichannel campaigns, and managing promotional budgets. This role offers excellent career growth potential and a competitive benefits package, including private healthcare and a flexibility scheme.
Mar 16, 2026
Full time
A global healthcare company is seeking a Senior Brand Manager to shape brand strategy and execute impactful marketing campaigns across the UK & Ireland. The ideal candidate will have proven brand management success, strong project management abilities, and the capability to lead diverse teams. Responsibilities include developing annual plans, running multichannel campaigns, and managing promotional budgets. This role offers excellent career growth potential and a competitive benefits package, including private healthcare and a flexibility scheme.
Lord Accounting & Finance
Gloucester, Gloucestershire
Manufacturing c. £50,000 + bonus + benefits Gloucester Ref: 10312 The Company Our client is a well-established UK-based manufacturing business specialising in the design and production of high-performance materials used in a range of applications across multiple sectors including aerospace, defence, and automotive. With a long heritage of technical innovation and a reputation for engineering excellence, the business supplies specialist solutions to customers globally.Following continued investment in manufacturing capability and growing demand across key sectors, the company is seeking to strengthen its finance function with the appointment of a Management Accountant to support operational performance and strategic decision-making. The Role Reporting to the Head of Finance and working closely with various internal teams, the Management Accountant will play a key role in delivering accurate and insightful financial information to support business performance. Responsibilities will include the preparation of monthly management accounts, balance sheet reconciliations, cashflow forecasting and weekly sales reporting. Additionally, the role will support budgeting and forecasting activities and supervise two junior accounting staff, supporting transactional duties as required.The Management Accountant will be tasked with providing meaningful performance reporting to senior management, and supporting wider finance projects aimed at improving systems, reporting capability and operational efficiency. The Person As a qualified or part-qualified accountant, you have a minimum of 3 years of Management Accounting experience in a complex environment (multi-entity/multi-division), ideally in a manufacturing or engineering environment. You have strong analytical skills and the ability to translate financial information into clear commercial insight. You are detail-oriented, proactive, and comfortable working cross-functionally within a fast-paced and complex environment. Strong Excel and financial system s skills are important, along with the ability to communicate effectively with both finance and non-finance stakeholders.This is an excellent opportunity for an ambitious finance professional to join a technically sophisticated manufacturing business and play a meaningful role in supporting its continued growth and operational performance How to Apply If you are a commercially driven professional looking for a new challenge, please apply by submitting your full CV and quoting 10312, along with your current remuneration details.
Mar 16, 2026
Full time
Manufacturing c. £50,000 + bonus + benefits Gloucester Ref: 10312 The Company Our client is a well-established UK-based manufacturing business specialising in the design and production of high-performance materials used in a range of applications across multiple sectors including aerospace, defence, and automotive. With a long heritage of technical innovation and a reputation for engineering excellence, the business supplies specialist solutions to customers globally.Following continued investment in manufacturing capability and growing demand across key sectors, the company is seeking to strengthen its finance function with the appointment of a Management Accountant to support operational performance and strategic decision-making. The Role Reporting to the Head of Finance and working closely with various internal teams, the Management Accountant will play a key role in delivering accurate and insightful financial information to support business performance. Responsibilities will include the preparation of monthly management accounts, balance sheet reconciliations, cashflow forecasting and weekly sales reporting. Additionally, the role will support budgeting and forecasting activities and supervise two junior accounting staff, supporting transactional duties as required.The Management Accountant will be tasked with providing meaningful performance reporting to senior management, and supporting wider finance projects aimed at improving systems, reporting capability and operational efficiency. The Person As a qualified or part-qualified accountant, you have a minimum of 3 years of Management Accounting experience in a complex environment (multi-entity/multi-division), ideally in a manufacturing or engineering environment. You have strong analytical skills and the ability to translate financial information into clear commercial insight. You are detail-oriented, proactive, and comfortable working cross-functionally within a fast-paced and complex environment. Strong Excel and financial system s skills are important, along with the ability to communicate effectively with both finance and non-finance stakeholders.This is an excellent opportunity for an ambitious finance professional to join a technically sophisticated manufacturing business and play a meaningful role in supporting its continued growth and operational performance How to Apply If you are a commercially driven professional looking for a new challenge, please apply by submitting your full CV and quoting 10312, along with your current remuneration details.
About the job We're looking for an Interim Head of Internal Communications and Engagement (IC&E) to lead our staff and volunteer communication and engagement at a pivotal time for the National Trust. You'll champion clear and inspiring internal communication, helping motivate a range of internal audiences to deliver our new strategy and embrace our new values while feeling valued, listened to and responded to. You'll lead an IC&E network and collaborate with many of the most senior leaders in our organisation to support new ways of working while carefully calibrating communications to improve clarity, relevance and accessibility. This is a 6-month fixed term contract interim position. What it's like to work here You'll join an experienced and supportive Campaigns and Communications leadership team that's passionate about our charity's cause. You'll champion getting the right information and content to the right people, at the right time and in the best way to unlock engagement at scale. The work you lead will directly shape the culture and experience of our staff and volunteers. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. You'll be joining a team that values different perspectives and lived experiences, and we're committed to creating a workplace where everyone feels they belong. What you'll be doing Reporting to the Campaigns and Communications Director, you'll lead and inspire a medium-sized team within a wider internal communications network. You'll develop and lead our IC&E strategy, ensuring staff and volunteers clearly understand our priorities while feeling their voice and views matter in how we deliver our work. Working in partnership with the Executive Team and other directors, you'll ensure communications are clear, timely and tailored to the needs of our diverse audiences. As with external communications, IC&E methods are designed to help audience action - our staff and volunteers feeling engaged, enthused, valued, committed to us and our cause. You'll oversee the effective planning and leadership of the IC&E team, aligning priorities, carefully managing resources, and inspiring the team to deliver high quality, inclusive communication and engagement activity. You'll maintain and continuously improve our channels and content, creating a culture of listening and 'you said, we are' responses through insight, feedback and engagement. As profession lead, you'll champion best practice and develop strong external relationships to stay connected to the latest thinking. Who we're looking for Applications from National Trust redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the criteria below: Experience leading internal or external communications at a senior level Strong strategic thinking and planning skills Strong influencing and communication skills, including copywriting and briefing Experience in communicating change effectively and with empathy, enabling agency in change processes wherever possible Senior leadership and people management skills with experience of people recruitment and development to ensure high levels of performance and aspiration Additional criteria for all other applicants Ability to influence and negotiate at all levels Knowledge of internal communication and staff and volunteer engagement best practice Ability to prioritise and manage multiple competing demands while delivering high quality work at pace. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Mar 16, 2026
Full time
About the job We're looking for an Interim Head of Internal Communications and Engagement (IC&E) to lead our staff and volunteer communication and engagement at a pivotal time for the National Trust. You'll champion clear and inspiring internal communication, helping motivate a range of internal audiences to deliver our new strategy and embrace our new values while feeling valued, listened to and responded to. You'll lead an IC&E network and collaborate with many of the most senior leaders in our organisation to support new ways of working while carefully calibrating communications to improve clarity, relevance and accessibility. This is a 6-month fixed term contract interim position. What it's like to work here You'll join an experienced and supportive Campaigns and Communications leadership team that's passionate about our charity's cause. You'll champion getting the right information and content to the right people, at the right time and in the best way to unlock engagement at scale. The work you lead will directly shape the culture and experience of our staff and volunteers. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. You'll be joining a team that values different perspectives and lived experiences, and we're committed to creating a workplace where everyone feels they belong. What you'll be doing Reporting to the Campaigns and Communications Director, you'll lead and inspire a medium-sized team within a wider internal communications network. You'll develop and lead our IC&E strategy, ensuring staff and volunteers clearly understand our priorities while feeling their voice and views matter in how we deliver our work. Working in partnership with the Executive Team and other directors, you'll ensure communications are clear, timely and tailored to the needs of our diverse audiences. As with external communications, IC&E methods are designed to help audience action - our staff and volunteers feeling engaged, enthused, valued, committed to us and our cause. You'll oversee the effective planning and leadership of the IC&E team, aligning priorities, carefully managing resources, and inspiring the team to deliver high quality, inclusive communication and engagement activity. You'll maintain and continuously improve our channels and content, creating a culture of listening and 'you said, we are' responses through insight, feedback and engagement. As profession lead, you'll champion best practice and develop strong external relationships to stay connected to the latest thinking. Who we're looking for Applications from National Trust redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the criteria below: Experience leading internal or external communications at a senior level Strong strategic thinking and planning skills Strong influencing and communication skills, including copywriting and briefing Experience in communicating change effectively and with empathy, enabling agency in change processes wherever possible Senior leadership and people management skills with experience of people recruitment and development to ensure high levels of performance and aspiration Additional criteria for all other applicants Ability to influence and negotiate at all levels Knowledge of internal communication and staff and volunteer engagement best practice Ability to prioritise and manage multiple competing demands while delivering high quality work at pace. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
A leading agency in live commerce is seeking a Head of TikTok LIVE Talent to manage and develop their presenter roster. Responsibilities include recruiting high-potential presenters, coaching them on live selling techniques, and ensuring engaging livestreams that drive sales. Ideal candidates will have experience in live commerce, creativity, and strong organizational skills. Offering competitive salary, bonuses, flexible hours, and growth opportunities in a fast-paced, dynamic work environment.
Mar 16, 2026
Full time
A leading agency in live commerce is seeking a Head of TikTok LIVE Talent to manage and develop their presenter roster. Responsibilities include recruiting high-potential presenters, coaching them on live selling techniques, and ensuring engaging livestreams that drive sales. Ideal candidates will have experience in live commerce, creativity, and strong organizational skills. Offering competitive salary, bonuses, flexible hours, and growth opportunities in a fast-paced, dynamic work environment.
FP&A Director Remote role - Office Headquarters in the Thames Valley My client is an exciting, Private Equity-backed SaaS business entering a significant new phase of growth and investment. They are looking for a high-calibre FP&A Director to join their expanding finance team and play a key role in driving financial performance, insight, and value creation of the business. In this role, you'll work closely with Senior Leadership, including C-suite executives and PE investors, providing clear, actionable insights that shape strategic and commercial decisions. You'll be a confident communicator, able to translate complex financial data into meaningful stories that support and influence non-finance stakeholders, particularly across Sales, Marketing, and Customer Success. The ideal candidate will have: Strong analytical and modelling skills, with the ability to interpret trends and explain the 'story behind the numbers' The confidence to present to senior leadership and Investors A proactive, commercially minded approach, able to challenge, support, and add value across the business Experience working in a SaaS or recurring-revenue environment would be required Experience with data warehouse/data cube would be desirable This is a fantastic opportunity to join a fast-paced, growing software company where finance is at the heart of strategic decision-making. This role will be on a remote basis; however, there will be a requirement to travel to the Thames Valley headquarters on occasions & have the ability to be able to travel to the offices when required.
Mar 16, 2026
Full time
FP&A Director Remote role - Office Headquarters in the Thames Valley My client is an exciting, Private Equity-backed SaaS business entering a significant new phase of growth and investment. They are looking for a high-calibre FP&A Director to join their expanding finance team and play a key role in driving financial performance, insight, and value creation of the business. In this role, you'll work closely with Senior Leadership, including C-suite executives and PE investors, providing clear, actionable insights that shape strategic and commercial decisions. You'll be a confident communicator, able to translate complex financial data into meaningful stories that support and influence non-finance stakeholders, particularly across Sales, Marketing, and Customer Success. The ideal candidate will have: Strong analytical and modelling skills, with the ability to interpret trends and explain the 'story behind the numbers' The confidence to present to senior leadership and Investors A proactive, commercially minded approach, able to challenge, support, and add value across the business Experience working in a SaaS or recurring-revenue environment would be required Experience with data warehouse/data cube would be desirable This is a fantastic opportunity to join a fast-paced, growing software company where finance is at the heart of strategic decision-making. This role will be on a remote basis; however, there will be a requirement to travel to the Thames Valley headquarters on occasions & have the ability to be able to travel to the offices when required.
The role of Guest Relations Assistant is a key position and the primary focus of the role is to deliver excellent guest service by welcoming our guests in a warm and friendly manner and ensuring they have an outstanding stay, you will contribute to an overall exceptional experience from arrival to departure. As a Guest Relations Assistant you will deal with all requests at Hotel Reception in a professional and efficient manner. The role also includes cash handling and credit card transactions as well as taking reservations and answering the switchboard. Experience using Opera is desirable but not essential. Key Responsibilities To undertake front of house duties; to include meeting, greeting and attending to the needs of the guests, ensuring an excellent customer service experience To check all departmental cash outs, ensuring they are all accurate before they are accepted and processed To be responsible for the front desk floats To act in a pro active and efficient way when handling and storing luggage from arriving guests, as well as those leaving and take responsibility for the safety and retrieval of that luggage To ensure that all internal and external calls are answered promptly and, if necessary, transferred to the relevant department To ensure the smooth running of the front hall and car parking areas / valet services To be aware of the in house activities, conferences and functions taking place in the hotel To act as a sales person, promoting the Hotel facilities, packages and products in order to convert bookings and upsell To have sufficient local knowledge to be able to provide information about local transport, entertainment and leisure To respond promptly and professionally to guest enquiries, complaints and compliments and liaise with Heads of Department Key Attributes Be a Team player Excellent time keeper, and able to work a variety of shift patterns (early shift 7am to 3pm, late shift 3pm to 11pm) Passionate about delivering service to the highest standards Have a positive attitude Have a pleasant telephone manner Have immaculate personal presentation Have excellent communication and IT skills If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received. Transport Requirements Due to our rural location you will need your own transport At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. About Ashdown Park Hotel & Country Club Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 16 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience. Why work at Ashdown Park Hotel & Country Club As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you! Benefits To support and reward our staff we offer: Generous share of the monthly Service Charge (which is dependent upon overall sales performance) Career development with accredited training providers Enhanced holiday programme & reward scheme for long service Employee Assistance Programme - Hospitality Action Meals provided by our talented kitchen team Free parking and uniform laundering service Generous 'Refer a Friend' bounty incentive Great recognition awards for exceptional customer service Reduced price stays in all of our hotels (after successful completion of probation period) Discounts available for spa treatments and for food and beverage (after successful completion of probation period) Smart Pension Scheme linked to Smart Rewards giving colleagues free, unlimited access to over 1200 discounts Access to Stream which helps you keep track of your earnings in real time, gives you access to the wages you have earned, helps you to save wages and gives you access to a financial health score checker. For full details of the benefits on offer please check our website:
Mar 16, 2026
Full time
The role of Guest Relations Assistant is a key position and the primary focus of the role is to deliver excellent guest service by welcoming our guests in a warm and friendly manner and ensuring they have an outstanding stay, you will contribute to an overall exceptional experience from arrival to departure. As a Guest Relations Assistant you will deal with all requests at Hotel Reception in a professional and efficient manner. The role also includes cash handling and credit card transactions as well as taking reservations and answering the switchboard. Experience using Opera is desirable but not essential. Key Responsibilities To undertake front of house duties; to include meeting, greeting and attending to the needs of the guests, ensuring an excellent customer service experience To check all departmental cash outs, ensuring they are all accurate before they are accepted and processed To be responsible for the front desk floats To act in a pro active and efficient way when handling and storing luggage from arriving guests, as well as those leaving and take responsibility for the safety and retrieval of that luggage To ensure that all internal and external calls are answered promptly and, if necessary, transferred to the relevant department To ensure the smooth running of the front hall and car parking areas / valet services To be aware of the in house activities, conferences and functions taking place in the hotel To act as a sales person, promoting the Hotel facilities, packages and products in order to convert bookings and upsell To have sufficient local knowledge to be able to provide information about local transport, entertainment and leisure To respond promptly and professionally to guest enquiries, complaints and compliments and liaise with Heads of Department Key Attributes Be a Team player Excellent time keeper, and able to work a variety of shift patterns (early shift 7am to 3pm, late shift 3pm to 11pm) Passionate about delivering service to the highest standards Have a positive attitude Have a pleasant telephone manner Have immaculate personal presentation Have excellent communication and IT skills If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received. Transport Requirements Due to our rural location you will need your own transport At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. About Ashdown Park Hotel & Country Club Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 16 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience. Why work at Ashdown Park Hotel & Country Club As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you! Benefits To support and reward our staff we offer: Generous share of the monthly Service Charge (which is dependent upon overall sales performance) Career development with accredited training providers Enhanced holiday programme & reward scheme for long service Employee Assistance Programme - Hospitality Action Meals provided by our talented kitchen team Free parking and uniform laundering service Generous 'Refer a Friend' bounty incentive Great recognition awards for exceptional customer service Reduced price stays in all of our hotels (after successful completion of probation period) Discounts available for spa treatments and for food and beverage (after successful completion of probation period) Smart Pension Scheme linked to Smart Rewards giving colleagues free, unlimited access to over 1200 discounts Access to Stream which helps you keep track of your earnings in real time, gives you access to the wages you have earned, helps you to save wages and gives you access to a financial health score checker. For full details of the benefits on offer please check our website:
Managing Consultant - Salesforce (Education) We are seeking a Managing Consultant to lead and grow a new Salesforce capability within our client's Higher Education practice. This role represents the first senior Salesforce hire in the function, responsible for establishing the technical foundation, shaping the consulting offering, and delivering digital transformation programmes for university clients. The successful candidate will combine deep Salesforce architecture expertise with strong consulting and commercial experience, acting as both a technical leader and a trusted advisor to university executives. This is a unique opportunity to build and scale a Salesforce practice, develop new propositions, and take ownership of a strategic capability within the Higher Education sector. Key Responsibilities: Architecture & Delivery Lead the end-to-end architecture and delivery of Salesforce Education Cloud implementations. Design scalable solutions supporting the student lifecycle including admissions, student success, advancement and engagement. Define technical architecture, integration patterns and development standards across Salesforce and enterprise systems. Client Advisory Act as a trusted advisor to university leadership and IT stakeholders, translating institutional priorities into technical solutions. Communicate complex technical concepts clearly to non-technical academic stakeholders. Practice & Team Development Establish and grow the Salesforce capability, setting development standards and delivery frameworks. Mentor delivery teams and help build a scalable Salesforce practice. Sales & Proposition Development Develop and sell Salesforce-based transformation propositions for Higher Education institutions. Build long-term client relationships and leverage sector networks to grow the practice. Innovation Stay ahead of Salesforce releases and identify opportunities to leverage AI, automation and data-driven student experiences. Key Requirements: 8+ years Salesforce experience, including 3+ years in an Architect role. Strong experience delivering Salesforce Education Cloud solutions within Higher Education (advantageous) Salesforce Certified Application Architect or System Architect (Education Cloud Consultant desirable). Deep understanding of enterprise cloud architecture including SaaS, PaaS, integration patterns and multi-tier infrastructure. Experience delivering cross-cloud Salesforce implementations integrated with enterprise systems. Expertise with CI/CD pipelines, release management and Salesforce deployment frameworks. Proven ability to develop and sell consulting propositions. Established network within the Higher Education sector (advantageous) Strong communication skills with the ability to translate technical architecture into business value.
Mar 16, 2026
Full time
Managing Consultant - Salesforce (Education) We are seeking a Managing Consultant to lead and grow a new Salesforce capability within our client's Higher Education practice. This role represents the first senior Salesforce hire in the function, responsible for establishing the technical foundation, shaping the consulting offering, and delivering digital transformation programmes for university clients. The successful candidate will combine deep Salesforce architecture expertise with strong consulting and commercial experience, acting as both a technical leader and a trusted advisor to university executives. This is a unique opportunity to build and scale a Salesforce practice, develop new propositions, and take ownership of a strategic capability within the Higher Education sector. Key Responsibilities: Architecture & Delivery Lead the end-to-end architecture and delivery of Salesforce Education Cloud implementations. Design scalable solutions supporting the student lifecycle including admissions, student success, advancement and engagement. Define technical architecture, integration patterns and development standards across Salesforce and enterprise systems. Client Advisory Act as a trusted advisor to university leadership and IT stakeholders, translating institutional priorities into technical solutions. Communicate complex technical concepts clearly to non-technical academic stakeholders. Practice & Team Development Establish and grow the Salesforce capability, setting development standards and delivery frameworks. Mentor delivery teams and help build a scalable Salesforce practice. Sales & Proposition Development Develop and sell Salesforce-based transformation propositions for Higher Education institutions. Build long-term client relationships and leverage sector networks to grow the practice. Innovation Stay ahead of Salesforce releases and identify opportunities to leverage AI, automation and data-driven student experiences. Key Requirements: 8+ years Salesforce experience, including 3+ years in an Architect role. Strong experience delivering Salesforce Education Cloud solutions within Higher Education (advantageous) Salesforce Certified Application Architect or System Architect (Education Cloud Consultant desirable). Deep understanding of enterprise cloud architecture including SaaS, PaaS, integration patterns and multi-tier infrastructure. Experience delivering cross-cloud Salesforce implementations integrated with enterprise systems. Expertise with CI/CD pipelines, release management and Salesforce deployment frameworks. Proven ability to develop and sell consulting propositions. Established network within the Higher Education sector (advantageous) Strong communication skills with the ability to translate technical architecture into business value.
Just think what you could achieve at Argos. Experiences that customers love in an ever-changing retail environment. You'll have a team to nurture and develop and even more management opportunities on the horizon. Discover the rest of your career at Argos. What you'll be doing You'll create and lead a high performing team and act as a true role model by seeing everything from the customer's point of view. In that way, you'll inspire, motivate and empower everybody around you. Your focus on the business itself will be just as strong. You'll have total accountability for the store - driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be. Who you are A natural coach and communicator, you'll support as strongly as you challenge and be as flexible as you expect your team to be. You can see the link between actions and the customer, and work to resolve issues quickly. Your planning and organising skills will be key - each Argos store is a big, fast moving business in its own right, and you'll look ahead to make sure you have all the resources you need. Every day, you'll use your commercial acumen and creative approach to change. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Essential Criteria Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Pension - we'll match 4% of your contributions and if you change your pension plan, you may receive more from us. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Mar 16, 2026
Full time
Just think what you could achieve at Argos. Experiences that customers love in an ever-changing retail environment. You'll have a team to nurture and develop and even more management opportunities on the horizon. Discover the rest of your career at Argos. What you'll be doing You'll create and lead a high performing team and act as a true role model by seeing everything from the customer's point of view. In that way, you'll inspire, motivate and empower everybody around you. Your focus on the business itself will be just as strong. You'll have total accountability for the store - driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be. Who you are A natural coach and communicator, you'll support as strongly as you challenge and be as flexible as you expect your team to be. You can see the link between actions and the customer, and work to resolve issues quickly. Your planning and organising skills will be key - each Argos store is a big, fast moving business in its own right, and you'll look ahead to make sure you have all the resources you need. Every day, you'll use your commercial acumen and creative approach to change. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Essential Criteria Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Pension - we'll match 4% of your contributions and if you change your pension plan, you may receive more from us. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Head of New Business - Marketing & Communications Network - Hybrid UK Are you a Head of New Business looking for an exciting opportunity to drive growth within a highly respected, independent marketing and communications network? This opportunity is being partnered by DNA Recruit on behalf of a leading UK-based independent marketing network that connects ambitious brands with senior-level marketing talent and specialist agencies. Operating as a flexible, high-quality alternative to traditional agency models, the network brings together experts across strategy, creative, media, digital, data and delivery to solve complex client challenges. As Head of New Business, you will play a pivotal senior role, responsible for driving commercial growth across both client acquisition and network expansion, while strengthening collaboration within a partner-led ecosystem. About the Role Lead and execute the new business and growth strategy across all services Own new business revenue targets, pipeline value and conversion performance Drive high-value client acquisition across marketing, communications, digital and transformation Shape and present commercially compelling solutions using network partners Identify gaps and growth opportunities within the network Recruit and onboard high-quality senior talent and specialist agencies Proactively stimulate collaboration and revenue opportunities between network members Match clients with the most appropriate partners to create integrated solutions Build trusted relationships with senior client stakeholders Lead discovery conversations, opportunity strategies and pursuit plans Maintain a strong, well-managed pipeline with clear CRM discipline Support pricing, proposals and contract negotiations Ensure smooth handover from new business to delivery Represent the network at industry events, pitches and networking forums Skills and Experience Required Proven success in senior new business or commercial leadership roles Experience within marketing, communications, consulting or agency environments Background in partner-led, networked or multi-party delivery models Strong commercial acumen with hands on execution capability Ability to attract and assess high-quality partners or senior talent Excellent relationship-building, influencing and negotiation skills Experience managing pipelines and CRM systems Strategic thinker with a collaborative, growth oriented mindset Experience with independent agencies, networks, consultancies or talent led models is highly advantageous. Salary & Location Salary: Up to £70,000 per annum Location: London W1D 4QB (Hybrid) Job Reference: 205294 DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.
Mar 16, 2026
Full time
Head of New Business - Marketing & Communications Network - Hybrid UK Are you a Head of New Business looking for an exciting opportunity to drive growth within a highly respected, independent marketing and communications network? This opportunity is being partnered by DNA Recruit on behalf of a leading UK-based independent marketing network that connects ambitious brands with senior-level marketing talent and specialist agencies. Operating as a flexible, high-quality alternative to traditional agency models, the network brings together experts across strategy, creative, media, digital, data and delivery to solve complex client challenges. As Head of New Business, you will play a pivotal senior role, responsible for driving commercial growth across both client acquisition and network expansion, while strengthening collaboration within a partner-led ecosystem. About the Role Lead and execute the new business and growth strategy across all services Own new business revenue targets, pipeline value and conversion performance Drive high-value client acquisition across marketing, communications, digital and transformation Shape and present commercially compelling solutions using network partners Identify gaps and growth opportunities within the network Recruit and onboard high-quality senior talent and specialist agencies Proactively stimulate collaboration and revenue opportunities between network members Match clients with the most appropriate partners to create integrated solutions Build trusted relationships with senior client stakeholders Lead discovery conversations, opportunity strategies and pursuit plans Maintain a strong, well-managed pipeline with clear CRM discipline Support pricing, proposals and contract negotiations Ensure smooth handover from new business to delivery Represent the network at industry events, pitches and networking forums Skills and Experience Required Proven success in senior new business or commercial leadership roles Experience within marketing, communications, consulting or agency environments Background in partner-led, networked or multi-party delivery models Strong commercial acumen with hands on execution capability Ability to attract and assess high-quality partners or senior talent Excellent relationship-building, influencing and negotiation skills Experience managing pipelines and CRM systems Strategic thinker with a collaborative, growth oriented mindset Experience with independent agencies, networks, consultancies or talent led models is highly advantageous. Salary & Location Salary: Up to £70,000 per annum Location: London W1D 4QB (Hybrid) Job Reference: 205294 DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.
Were hiring: Product Development Manager Location: Northampton (Head Office) Fitness Superstore is looking for a commercially driven Product Development Manager to shape our future product range across fitness equipment, wellness, recovery & leisure . Youll own the product lifecycle end-to-end, working across OEM, global brands and cross-functional teams to bring standout products to market click apply for full job details
Mar 16, 2026
Full time
Were hiring: Product Development Manager Location: Northampton (Head Office) Fitness Superstore is looking for a commercially driven Product Development Manager to shape our future product range across fitness equipment, wellness, recovery & leisure . Youll own the product lifecycle end-to-end, working across OEM, global brands and cross-functional teams to bring standout products to market click apply for full job details
A leading engineering firm in Greater London is seeking a Head of Technical Sales to spearhead strategic business development and manage client relationships. Ideal candidates will have a degree in Mechanical Engineering, significant experience in the offshore/marine sector, and a robust understanding of product design. This opportunity offers the chance to make a significant impact in a rapidly growing company. Please send your CV to to apply.
Mar 16, 2026
Full time
A leading engineering firm in Greater London is seeking a Head of Technical Sales to spearhead strategic business development and manage client relationships. Ideal candidates will have a degree in Mechanical Engineering, significant experience in the offshore/marine sector, and a robust understanding of product design. This opportunity offers the chance to make a significant impact in a rapidly growing company. Please send your CV to to apply.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
