About RemotePass RemotePass is a global fintech and workforce management platform that helps companies hire, manage, and pay distributed teams in compliance with local regulations across multiple countries. We work with fast-growing startups and scaleups, partnering closely with founders, executives, and investors to support international growth. The Mandate Fix Attainment: Turn around current quarterly team quota attainment. Shift Motion: Move from Inbound reliance to a proactive Outbound engine. Scale: Double the AE count (9 to 16) in Year 1. Drive Revenue: Immediate impact on New Business revenue. Responsibilities Build Outbound: Design and execute a "Hunter" strategy to generate self-sourced pipeline. Market Expansion: Target SME verticals and large Enterprise deals. Forecasting: Replace "gut feel" with data-driven accuracy. Win Rates: Diagnose funnel leakage; improve conversion from Opportunity to Close. Team Leadership (Player/Coach) Sell from the Front: Join calls actively. Demonstrate how to close complex deals. No SE Reliance: Coach AEs to run the entire cycle (demo to close) without Solution Engineers. Upskill: Train team on consultative selling (Expert vs. Order Taker). Drive Competition: Instil a high-performance, competitive culture. Operations & Methodology Methodology: Enforce BANT for high-velocity SMB; MEDDIC for Enterprise. Qualification: Tighten standards early to stop AEs wasting time on bad leads. Alignment: Sync with Marketing on lead quality and messaging. Industry & Segments Industry: HR Tech / SaaS Segments: Experience managing SMB (Volume/PLG) AND Enterprise (Complex/$1M+). Motion: proven Outbound builder. Tech: "AI Forward", uses AI to speed up workflows. Leadership Style Hunter: Must be a builder. "Farmers" need not apply. Consultative: Can navigate complex compliance/payroll discussions. Resilient: Adapts quickly; comfortable in a "disturbed" / evolving team structure.
Feb 15, 2026
Full time
About RemotePass RemotePass is a global fintech and workforce management platform that helps companies hire, manage, and pay distributed teams in compliance with local regulations across multiple countries. We work with fast-growing startups and scaleups, partnering closely with founders, executives, and investors to support international growth. The Mandate Fix Attainment: Turn around current quarterly team quota attainment. Shift Motion: Move from Inbound reliance to a proactive Outbound engine. Scale: Double the AE count (9 to 16) in Year 1. Drive Revenue: Immediate impact on New Business revenue. Responsibilities Build Outbound: Design and execute a "Hunter" strategy to generate self-sourced pipeline. Market Expansion: Target SME verticals and large Enterprise deals. Forecasting: Replace "gut feel" with data-driven accuracy. Win Rates: Diagnose funnel leakage; improve conversion from Opportunity to Close. Team Leadership (Player/Coach) Sell from the Front: Join calls actively. Demonstrate how to close complex deals. No SE Reliance: Coach AEs to run the entire cycle (demo to close) without Solution Engineers. Upskill: Train team on consultative selling (Expert vs. Order Taker). Drive Competition: Instil a high-performance, competitive culture. Operations & Methodology Methodology: Enforce BANT for high-velocity SMB; MEDDIC for Enterprise. Qualification: Tighten standards early to stop AEs wasting time on bad leads. Alignment: Sync with Marketing on lead quality and messaging. Industry & Segments Industry: HR Tech / SaaS Segments: Experience managing SMB (Volume/PLG) AND Enterprise (Complex/$1M+). Motion: proven Outbound builder. Tech: "AI Forward", uses AI to speed up workflows. Leadership Style Hunter: Must be a builder. "Farmers" need not apply. Consultative: Can navigate complex compliance/payroll discussions. Resilient: Adapts quickly; comfortable in a "disturbed" / evolving team structure.
We're Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in. At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices. This is a hybrid role, based out of our London Paddington office, with travel between our banner sites. In this role, you will define and scale Kingfisher's Group Retail Media proposition. Working at the intersection of commercial strategy, product and technology, you'll identify and shape differentiated Retail Media opportunities, translating advertiser and market demand into compelling propositions. You'll align Group and Banner teams to prioritise propositions and deliver clear, scalable roadmaps that support growth. You will also stay close to market innovation, identifying emerging trends and the right external partners to continuously evolve, improve and future proof the Retail Media proposition. Responsibilities Define and own the Group Retail Media vision, value proposition and product portfolio. Translate advertiser and market needs into clear propositions and high level product requirements. Partner with Technology, Product and external partners to develop delivery roadmaps. Ensure propositions are scalable, reusable and suitable for multi market deployment. Coordinate cross functional teams to ensure compliant, privacy safe delivery across all markets. Equip banner teams with go to market assets and training for consistent execution. Lead the Group Retail Media community, driving knowledge sharing and performance management. Qualifications Proven experience in retail media, digital advertising, media sales or strategic partnerships. Strong understanding of retail media ecosystems, advertiser needs and measurement models. Experience defining and launching complex media propositions across multiple markets. Skilled stakeholder manager with the ability to influence senior teams across functions. Comfortable working in both strategic and hands on environments, with strong communication skills. Behaviours Be Customer Focused - constantly improving our customers' experience We listen to our customers and colleagues. We innovate products and experiences to stay ahead. Be Human - leading with purpose, humanity and care We do the right thing. We invest in our people and build great teams. Be Curious - thrive on learning, thinking beyond the obvious We focus externally, globally and build the long term. We experiment and share our learnings. Be Agile - building trust and empowering people We act with pace, not perfection, role modeling 80/20. We take risks, fail fast and adapt quickly. Be Inclusive - inspiring diverse teams to achieve together We celebrate difference as a strength. We collaborate, breaking down silos. Be Accountable - owning the plan, delivering results and growth We focus on performance outcomes. We prioritise and simplify for others. At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply even if you don't feel you meet 100% of the requirements. In return, we offer an inclusive environment where what you can achieve is limited only by your imagination. We encourage new ideas, support experimentation, and strive to build an environment where everyone can be their best self. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Interested? Great - apply now and help us to Power the Possible. What we offer. Private Health Care Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation). Kingfisher Pension Scheme Immediate eligibility through auto enrolment. Contribute 8% to receive a max 14% from the Company. 25 Days' Holiday 25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues). Staff Discount 20% discount at B&Q and Screwfix. Eligible after 3 months service. Kingfisher Share Incentive Plan (SIP) Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached. Life Assurance x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS MP) or x1 Salary if not active member. Bonus Competitive bonus scheme that aligns to work level of role. Kingfisher Share Save Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October. Training & Development There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you. Conversations with senior leaders Resources and tools to help you grow Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing. Initiatives that measure development With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy. Find your path The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation. Sharing is caring We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it. Reach for the stars So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level. Why Kingfisher We're an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher? Application Process What to expect from our application process Step 1: Application Send in your application via our Kingfisher Careers website. Step 2: Review A member of the Talent Acquisition team will then review your application and let you know if you have progressed to the next stage of the process. Step 3: Interview 1 You'll then have a telephone interview/one to one conversation with a recruiter. Step 4: Interview 2 As you progress, you'll be invited to attend a face to face or virtual interview. Step 5: Feedback Your recruiter will be in contact with feedback and, if successful, the details of your job offer!
Feb 15, 2026
Full time
We're Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in. At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices. This is a hybrid role, based out of our London Paddington office, with travel between our banner sites. In this role, you will define and scale Kingfisher's Group Retail Media proposition. Working at the intersection of commercial strategy, product and technology, you'll identify and shape differentiated Retail Media opportunities, translating advertiser and market demand into compelling propositions. You'll align Group and Banner teams to prioritise propositions and deliver clear, scalable roadmaps that support growth. You will also stay close to market innovation, identifying emerging trends and the right external partners to continuously evolve, improve and future proof the Retail Media proposition. Responsibilities Define and own the Group Retail Media vision, value proposition and product portfolio. Translate advertiser and market needs into clear propositions and high level product requirements. Partner with Technology, Product and external partners to develop delivery roadmaps. Ensure propositions are scalable, reusable and suitable for multi market deployment. Coordinate cross functional teams to ensure compliant, privacy safe delivery across all markets. Equip banner teams with go to market assets and training for consistent execution. Lead the Group Retail Media community, driving knowledge sharing and performance management. Qualifications Proven experience in retail media, digital advertising, media sales or strategic partnerships. Strong understanding of retail media ecosystems, advertiser needs and measurement models. Experience defining and launching complex media propositions across multiple markets. Skilled stakeholder manager with the ability to influence senior teams across functions. Comfortable working in both strategic and hands on environments, with strong communication skills. Behaviours Be Customer Focused - constantly improving our customers' experience We listen to our customers and colleagues. We innovate products and experiences to stay ahead. Be Human - leading with purpose, humanity and care We do the right thing. We invest in our people and build great teams. Be Curious - thrive on learning, thinking beyond the obvious We focus externally, globally and build the long term. We experiment and share our learnings. Be Agile - building trust and empowering people We act with pace, not perfection, role modeling 80/20. We take risks, fail fast and adapt quickly. Be Inclusive - inspiring diverse teams to achieve together We celebrate difference as a strength. We collaborate, breaking down silos. Be Accountable - owning the plan, delivering results and growth We focus on performance outcomes. We prioritise and simplify for others. At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply even if you don't feel you meet 100% of the requirements. In return, we offer an inclusive environment where what you can achieve is limited only by your imagination. We encourage new ideas, support experimentation, and strive to build an environment where everyone can be their best self. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Interested? Great - apply now and help us to Power the Possible. What we offer. Private Health Care Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation). Kingfisher Pension Scheme Immediate eligibility through auto enrolment. Contribute 8% to receive a max 14% from the Company. 25 Days' Holiday 25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues). Staff Discount 20% discount at B&Q and Screwfix. Eligible after 3 months service. Kingfisher Share Incentive Plan (SIP) Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached. Life Assurance x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS MP) or x1 Salary if not active member. Bonus Competitive bonus scheme that aligns to work level of role. Kingfisher Share Save Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October. Training & Development There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you. Conversations with senior leaders Resources and tools to help you grow Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing. Initiatives that measure development With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy. Find your path The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation. Sharing is caring We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it. Reach for the stars So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level. Why Kingfisher We're an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher? Application Process What to expect from our application process Step 1: Application Send in your application via our Kingfisher Careers website. Step 2: Review A member of the Talent Acquisition team will then review your application and let you know if you have progressed to the next stage of the process. Step 3: Interview 1 You'll then have a telephone interview/one to one conversation with a recruiter. Step 4: Interview 2 As you progress, you'll be invited to attend a face to face or virtual interview. Step 5: Feedback Your recruiter will be in contact with feedback and, if successful, the details of your job offer!
Business Account Manager Slough (HQ) We operate a dynamic working model built on trust, choice and balance, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a Business Account Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As a Business Account Manager, you'll act as the commercial lead for your customer area, with full P&L responsibility and accountability for delivering revenue, volume and margin targets. You'll build deep, insight-led customer relationships and lead the development, negotiation and execution of Joint Business Plans that unlock shared growth. You'll be responsible for setting clear account strategies aligned to KP Snacks' wider commercial priorities, identifying where to play and how to win across brands and Own Label. Working closely with Marketing, Category, Finance, Shopper Activation, Supply Chain and other teams, you'll ensure plans are executed brilliantly in market. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £6,000 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Owning full commercial and P&L accountability Managing a £20m+ account portfolio, including forecasting, pricing, trade investment, margin delivery and overall financial performance Leading Joint Business Planning and customer relationships Building strong, trusted partnerships at head office level, shaping and negotiating JBPs that deliver mutual value and long-term growth Developing and executing customer account strategies Creating clear account plans aligned to KP Snacks' strategic priorities, including promotional strategies, distribution growth, range reviews and NPD launches Driving insight-led growth opportunities Using shopper, category, EPOS and commercial insight to identify new opportunities, improve commercial efficiency and support medium- and long-term growth strategies Leading cross functional collaboration and execution Acting as the key interface between Sales and internal teams, ensuring plans are aligned, executed on time and delivered to a high standard across seasonal events, activations and customer initiatives Ensuring strong commercial governance and ways of working Maintaining forecast accuracy, managing pricing and claims, delivering strong promotional ROI, and using internal systems and BI tools to support reporting and decision making Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience managing UK FMCG customer accounts, with responsibility for building strong, insight-led customer relationships and delivering sustainable growth A consistent track record of delivering against commercial targets, including revenue, margin and volume, within a fast-paced environment Demonstrable experience owning and managing significant P&L responsibility of £20m+, including forecasting, trade investment and profitability Experience developing, negotiating and executing Joint Business Plans, as well as leading range reviews and promotional planning Confidence using data and insight to influence customer decisions, identify opportunities and drive performance, drawing on EPOS, category and commercial analysis
Feb 15, 2026
Full time
Business Account Manager Slough (HQ) We operate a dynamic working model built on trust, choice and balance, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a Business Account Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As a Business Account Manager, you'll act as the commercial lead for your customer area, with full P&L responsibility and accountability for delivering revenue, volume and margin targets. You'll build deep, insight-led customer relationships and lead the development, negotiation and execution of Joint Business Plans that unlock shared growth. You'll be responsible for setting clear account strategies aligned to KP Snacks' wider commercial priorities, identifying where to play and how to win across brands and Own Label. Working closely with Marketing, Category, Finance, Shopper Activation, Supply Chain and other teams, you'll ensure plans are executed brilliantly in market. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £6,000 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Owning full commercial and P&L accountability Managing a £20m+ account portfolio, including forecasting, pricing, trade investment, margin delivery and overall financial performance Leading Joint Business Planning and customer relationships Building strong, trusted partnerships at head office level, shaping and negotiating JBPs that deliver mutual value and long-term growth Developing and executing customer account strategies Creating clear account plans aligned to KP Snacks' strategic priorities, including promotional strategies, distribution growth, range reviews and NPD launches Driving insight-led growth opportunities Using shopper, category, EPOS and commercial insight to identify new opportunities, improve commercial efficiency and support medium- and long-term growth strategies Leading cross functional collaboration and execution Acting as the key interface between Sales and internal teams, ensuring plans are aligned, executed on time and delivered to a high standard across seasonal events, activations and customer initiatives Ensuring strong commercial governance and ways of working Maintaining forecast accuracy, managing pricing and claims, delivering strong promotional ROI, and using internal systems and BI tools to support reporting and decision making Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience managing UK FMCG customer accounts, with responsibility for building strong, insight-led customer relationships and delivering sustainable growth A consistent track record of delivering against commercial targets, including revenue, margin and volume, within a fast-paced environment Demonstrable experience owning and managing significant P&L responsibility of £20m+, including forecasting, trade investment and profitability Experience developing, negotiating and executing Joint Business Plans, as well as leading range reviews and promotional planning Confidence using data and insight to influence customer decisions, identify opportunities and drive performance, drawing on EPOS, category and commercial analysis
Our client has a permanent vacancy for a Residential Property Solicitor/Licensed Conveyancer/Legal Executive. Reporting to the Head of Conveyancing the successful candidate will have experience across the full spectrum of residential conveyancing; especially in the areas of Freehold, Leasehold, Sales, Purchases, Re-mortgages, Shared Ownership Schemes, Rights to Buy, Transfer of Equity and Lease extensions. Candidates should ideally have: A minimum of 3 years PQE in the relevant area of law Good client care skills, provide professional and competent legal advice in accordance with SRA Code of conduct Strong IT skills Effective business development skills with proven marketing strategies Capability to generate fees in accordance with agreed targets Up-to-date knowledge and skills in compliance with Continuing Professional Development, CQS and internal training expectations Proven experience of handling own caseload Ability to adhere to and manage deadlines Good drafting and writing skills, excellent communication and technical ability Case Management experience (desirable) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Feb 15, 2026
Full time
Our client has a permanent vacancy for a Residential Property Solicitor/Licensed Conveyancer/Legal Executive. Reporting to the Head of Conveyancing the successful candidate will have experience across the full spectrum of residential conveyancing; especially in the areas of Freehold, Leasehold, Sales, Purchases, Re-mortgages, Shared Ownership Schemes, Rights to Buy, Transfer of Equity and Lease extensions. Candidates should ideally have: A minimum of 3 years PQE in the relevant area of law Good client care skills, provide professional and competent legal advice in accordance with SRA Code of conduct Strong IT skills Effective business development skills with proven marketing strategies Capability to generate fees in accordance with agreed targets Up-to-date knowledge and skills in compliance with Continuing Professional Development, CQS and internal training expectations Proven experience of handling own caseload Ability to adhere to and manage deadlines Good drafting and writing skills, excellent communication and technical ability Case Management experience (desirable) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Job Description Posted Friday 30 January 2026 at 00:00 Expires Friday 13 February 2026 at 23:59 Store Manager - NEXT, Biggleswade - Up to £37,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. Why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Feb 15, 2026
Full time
Job Description Posted Friday 30 January 2026 at 00:00 Expires Friday 13 February 2026 at 23:59 Store Manager - NEXT, Biggleswade - Up to £37,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. Why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Meridian Business Support Limited
Cirencester, Gloucestershire
If youre ambitious Door to Door Salesperson , energetic and want to be part of something meaningful - youre in the right place. Basic salary: £26,500 Swindon Based then head out from there Monday-Friday 10am-7pm UNCAPPED commission (Top performers earn £50k£55k+ ) Travel expenses paid Loads of benefits click apply for full job details
Feb 15, 2026
Full time
If youre ambitious Door to Door Salesperson , energetic and want to be part of something meaningful - youre in the right place. Basic salary: £26,500 Swindon Based then head out from there Monday-Friday 10am-7pm UNCAPPED commission (Top performers earn £50k£55k+ ) Travel expenses paid Loads of benefits click apply for full job details
Job Description Posted Thursday 8 January 2026 at 00:00 Expires Friday 6 February 2026 at 23:59 Store Manager - Tesco Orpington - Up to 40,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% • Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Feb 15, 2026
Full time
Job Description Posted Thursday 8 January 2026 at 00:00 Expires Friday 6 February 2026 at 23:59 Store Manager - Tesco Orpington - Up to 40,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% • Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Costa Braintree Great Notley Tesco, 1 The Square, Braintree, Essex, United Kingdom Job Description Posted Tuesday 27 January 2026 at 00:00 Expires Friday 6 February 2026 at 23:59 Store Manager - Tesco Braintree - 36,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)" We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards Costa Braintree Great Notley Tesco, 1 The Square, Braintree, Essex, United Kingdom
Feb 15, 2026
Full time
Costa Braintree Great Notley Tesco, 1 The Square, Braintree, Essex, United Kingdom Job Description Posted Tuesday 27 January 2026 at 00:00 Expires Friday 6 February 2026 at 23:59 Store Manager - Tesco Braintree - 36,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)" We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards Costa Braintree Great Notley Tesco, 1 The Square, Braintree, Essex, United Kingdom
A wellness company is looking for a Head of Partnerships & Community in Greater London. The successful candidate will shape brand culture, strategy, and relationships while planning impactful events. This role demands engagement and experience in community management and partnerships. Candidates should have 4-5 years of relevant experience and strong communication skills. You will be instrumental in creating memorable member experiences and building valuable relationships within the wellness community. Competitive salary plus equity options are available.
Feb 15, 2026
Full time
A wellness company is looking for a Head of Partnerships & Community in Greater London. The successful candidate will shape brand culture, strategy, and relationships while planning impactful events. This role demands engagement and experience in community management and partnerships. Candidates should have 4-5 years of relevant experience and strong communication skills. You will be instrumental in creating memorable member experiences and building valuable relationships within the wellness community. Competitive salary plus equity options are available.
The Opportunity: As a French-speaking Institutional Sales Relationship Manager, you will be an important asset to Fisher Investments Europe's Institutional sales efforts. Your efforts will include providing strategic coverage of institutional prospective clients up to a specific size within a specific territory (e.g. institutional investors, including corporate and public pension plans, endowments, foundations, hospital organisations, nuclear decommissioning trusts, financial institutions, defined contribution service providers, and multi-employer plans). Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Relationship Manager to build relationships with plan decision makers and consultants, meet face-to-face, and present to Institutional prospective clients. Your efforts will give Fisher the opportunity to close business with some of the world's largest pensions, foundations, endowments, and corporations. The Day-to-Day: Communicate with external partners and institutional team members to efficiently coordinate with Sales Relationship Managers and deploy the firm's business development resources and orchestrate the institutional sales process within an assigned territory Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in the firm's proprietary systems Cold call, establish relationships, and conduct formal presentations to articulately convey the firm's investment philosophy and strategies to prospects and their investment consultants Lead market expansion efforts within our EU territories, providing prospects with an introduction to FII and ensuring regulatory adherence Your Qualifications: At least 2 years of experience, and demonstrated track record of success, selling investment management to institutions or high net worth individuals Fluency in French and English Ability to set, monitor, and accomplish goals Experience addressing complex challenges managing a broad opportunity set Willingness to travel approximately 30% or more of the time Solid investment knowledge; ideally previous institutional investment experience Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio Ability to read, analyse, and interpret general business periodicals, professional journals Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Feb 15, 2026
Full time
The Opportunity: As a French-speaking Institutional Sales Relationship Manager, you will be an important asset to Fisher Investments Europe's Institutional sales efforts. Your efforts will include providing strategic coverage of institutional prospective clients up to a specific size within a specific territory (e.g. institutional investors, including corporate and public pension plans, endowments, foundations, hospital organisations, nuclear decommissioning trusts, financial institutions, defined contribution service providers, and multi-employer plans). Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Relationship Manager to build relationships with plan decision makers and consultants, meet face-to-face, and present to Institutional prospective clients. Your efforts will give Fisher the opportunity to close business with some of the world's largest pensions, foundations, endowments, and corporations. The Day-to-Day: Communicate with external partners and institutional team members to efficiently coordinate with Sales Relationship Managers and deploy the firm's business development resources and orchestrate the institutional sales process within an assigned territory Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in the firm's proprietary systems Cold call, establish relationships, and conduct formal presentations to articulately convey the firm's investment philosophy and strategies to prospects and their investment consultants Lead market expansion efforts within our EU territories, providing prospects with an introduction to FII and ensuring regulatory adherence Your Qualifications: At least 2 years of experience, and demonstrated track record of success, selling investment management to institutions or high net worth individuals Fluency in French and English Ability to set, monitor, and accomplish goals Experience addressing complex challenges managing a broad opportunity set Willingness to travel approximately 30% or more of the time Solid investment knowledge; ideally previous institutional investment experience Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio Ability to read, analyse, and interpret general business periodicals, professional journals Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Our client has a permanent vacancy for a Residential Property Solicitor/Licensed Conveyancer/Legal Executive. Reporting to the Head of Conveyancing the successful candidate will have experience across the full spectrum of residential conveyancing; especially in the areas of Freehold, Leasehold, Sales, Purchases, Re-mortgages, Shared Ownership Schemes, Rights to Buy, Transfer of Equity and Lease extensions. Hybrid or remote working candidates will be considered, however you must be qualified with residential property experience of at least 2 years and some experience of supervising others. Candidates should ideally have: A minimum of 2 years PQE in the relevant area of law Good client care skills, provide professional and competent legal advice in accordance with SRA Code of conduct Strong IT skills Effective business development skills with proven marketing strategies Capability to generate fees in accordance with agreed targets Up-to-date knowledge and skills in compliance with Continuing Professional Development, CQS and internal training expectations Proven experience of handling own caseload Ability to adhere to and manage deadlines Good drafting and writing skills, excellent communication and technical ability Case Management experience (desirable) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Feb 15, 2026
Full time
Our client has a permanent vacancy for a Residential Property Solicitor/Licensed Conveyancer/Legal Executive. Reporting to the Head of Conveyancing the successful candidate will have experience across the full spectrum of residential conveyancing; especially in the areas of Freehold, Leasehold, Sales, Purchases, Re-mortgages, Shared Ownership Schemes, Rights to Buy, Transfer of Equity and Lease extensions. Hybrid or remote working candidates will be considered, however you must be qualified with residential property experience of at least 2 years and some experience of supervising others. Candidates should ideally have: A minimum of 2 years PQE in the relevant area of law Good client care skills, provide professional and competent legal advice in accordance with SRA Code of conduct Strong IT skills Effective business development skills with proven marketing strategies Capability to generate fees in accordance with agreed targets Up-to-date knowledge and skills in compliance with Continuing Professional Development, CQS and internal training expectations Proven experience of handling own caseload Ability to adhere to and manage deadlines Good drafting and writing skills, excellent communication and technical ability Case Management experience (desirable) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
A leading innovation consultancy in Cambridge seeks an experienced business leader to head their Consumer Sector. The ideal candidate will possess expertise in consultative selling and have a strong background in the Technology Consulting space. Responsibilities include shaping service offerings, delivering impactful projects, and executing commercial strategies to achieve targets exceeding £6 million annually. The role demands excellent people management and sales skills in a fast-paced environment.
Feb 15, 2026
Full time
A leading innovation consultancy in Cambridge seeks an experienced business leader to head their Consumer Sector. The ideal candidate will possess expertise in consultative selling and have a strong background in the Technology Consulting space. Responsibilities include shaping service offerings, delivering impactful projects, and executing commercial strategies to achieve targets exceeding £6 million annually. The role demands excellent people management and sales skills in a fast-paced environment.
Store Manager - Sainsbury's Darlington - £34,400 per annum - Permanent Posted Monday 26 January 2026 at 00:00 Expires Monday 9 February 2026 at 23:59 At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)" We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Feb 15, 2026
Full time
Store Manager - Sainsbury's Darlington - £34,400 per annum - Permanent Posted Monday 26 January 2026 at 00:00 Expires Monday 9 February 2026 at 23:59 At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)" We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Meridian Business Support Limited
Swindon, Wiltshire
If youre ambitious Door to Door Salesperson , energetic and want to be part of something meaningful - youre in the right place. Basic salary: £26,500 Swindon Based then head out from there Monday-Friday 10am-7pm UNCAPPED commission (Top performers earn £50k£55k+ ) Travel expenses paid Loads of benefits click apply for full job details
Feb 15, 2026
Full time
If youre ambitious Door to Door Salesperson , energetic and want to be part of something meaningful - youre in the right place. Basic salary: £26,500 Swindon Based then head out from there Monday-Friday 10am-7pm UNCAPPED commission (Top performers earn £50k£55k+ ) Travel expenses paid Loads of benefits click apply for full job details
A leading educational institution in the United Kingdom is seeking a Head of Design & Technology to lead and develop a successful department. The role involves managing the DT curriculum and driving high standards in teaching and learning. The ideal candidate will hold QTS and have a relevant degree along with proven experience in secondary education. This is an excellent opportunity for those looking to step into a leadership position within a supportive school environment.
Feb 15, 2026
Full time
A leading educational institution in the United Kingdom is seeking a Head of Design & Technology to lead and develop a successful department. The role involves managing the DT curriculum and driving high standards in teaching and learning. The ideal candidate will hold QTS and have a relevant degree along with proven experience in secondary education. This is an excellent opportunity for those looking to step into a leadership position within a supportive school environment.
Overview You're a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success. Qualifications Demonstrated leadership ability with at least 5 years of experience in a customer facing sales setting At least 5 years retail store management experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni channel retail environment Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis High level of ethics, values, integrity, and trust Flexible availability - including nights, weekends, and holidays Responsibilities Coaching and motivating your team to inspire top performance and an exceptional customer experience Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations Execute plans to drive key performance indicators to maximize profitability Enhance brand loyalty by empowering team to create a natural and personable experience for customers Act as a partner between customers, sales associates, store leadership and corporate business partners Maintains a high level of customer focus and leads by example with clear and engaging communication Ensures visual directives and standards are maintained Passion for teaching associates product knowledge and how to apply their learnings to the customer experience Benefits 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% Employee Assistance Program - Retail Trust WellHub App: Employee wellbeing, discounted gym rates, health apps Company Sick Pay scheme Head Office Internships Stripper Ambassador Programme Development Opportunities Address The Telford Centre City Telford (Birmingham) State/Province UK Postal Code TF3 4BL
Feb 15, 2026
Full time
Overview You're a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success. Qualifications Demonstrated leadership ability with at least 5 years of experience in a customer facing sales setting At least 5 years retail store management experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni channel retail environment Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis High level of ethics, values, integrity, and trust Flexible availability - including nights, weekends, and holidays Responsibilities Coaching and motivating your team to inspire top performance and an exceptional customer experience Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations Execute plans to drive key performance indicators to maximize profitability Enhance brand loyalty by empowering team to create a natural and personable experience for customers Act as a partner between customers, sales associates, store leadership and corporate business partners Maintains a high level of customer focus and leads by example with clear and engaging communication Ensures visual directives and standards are maintained Passion for teaching associates product knowledge and how to apply their learnings to the customer experience Benefits 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% Employee Assistance Program - Retail Trust WellHub App: Employee wellbeing, discounted gym rates, health apps Company Sick Pay scheme Head Office Internships Stripper Ambassador Programme Development Opportunities Address The Telford Centre City Telford (Birmingham) State/Province UK Postal Code TF3 4BL
Overview Role: Outreach Officer - London Contract: 12 month Fixed Term Contract with possibility of extension Working hours: 40 hours per week; Full-time; 12 month FTC. Standard working hours are 9am - 6pm (with 1 hour unpaid lunch break) with the option to flex-start and end time. We offer flexibility to employees to balance their commitments, including medical appointments, parental or caregiving responsibilities, and personal goals. Salary: £32,700 per annum Location: London - Hybrid (office based in Hoxton) There is a minimum expectation of 3 days travel per week across London to conduct outreach with partners. We encourage team collaboration and expect colleagues will work from the office a minimum of one day per week where outreach commitments allow. Travel for meetings and events counts towards office days. ABOUT GENERATION Generation's mission is to train, coach and support people into life-changing careers that would otherwise be inaccessible to them. We are a UK registered charity, founded by McKinsey and Company, delivering tailored programmes to recruit, train and place unemployed people into work. Through our unique approach, we also solve a wide range of employer challenges-skilled talent shortages, poor job performance, lack of diversity, and high turnover. Generation launched globally in 2015, and has grown quickly to become the world's largest demand-led employment initiative. We have placed >100,000 people into roles, working with over 4,000 employer partners to date across 16 countries and 26 professions. Since launching in the UK in 2019 have now trained more than 3,500 people. Our work focuses on supporting those from diverse groups facing barriers to desirable employment. For these learners, we have achieved an industry leading c. 70% job placement rate with learners now placed at >800 employers. We have secured transformative corporate funding from Microsoft, the JP Morgan Charitable Foundation, the Macquarie Group Foundation, Barclays, Blackrock, and many more. We are also the leading charity delivering under contracts from the Department for Education's Skills Bootcamp strand. This has driven our scale to new programmes, regions and beneficiary groups. By joining Generation UK&I, you will become part of an organisation committed to social impact and determined to play its part in changing the system in this context. The work is fast-paced, exciting, and innovative. Find out more at . You can also learn more about our culture, directly from our incredible people - What is it like to work at Generation? And you can also learn more about our culture, directly from our incredible people on our website: Generation acknowledges the duty of care to safeguard, protect, and promote the welfare of staff and learners and is committed to ensuring safeguarding practice reflects statutory responsibilities and government guidance and complies with best practice. We carry out employment and right-to-work checks, and request a declaration of any criminal convictions from all staff as part of our recruitment process. All our staff in the UK are required to undergo a DBS check. As one of our Outreach Officers in London, you'll be at the heart of an exciting mission - connecting people with life-changing training opportunities. You'll be the face of Generation in the community, sparking interest, building powerful partnerships, and inspiring diverse groups to take their next big step. From local events to strategic collaborations, you'll be out there making things happen - opening doors, raising awareness, and helping learners unlock their potential. Day to day, your role will involve getting out and about to meet our partners and the communities they serve, planning and delivering inspiring in-person and virtual events and using our powerful datasets to track and iterate on the success of our outreach activities. Our partners include Job Centre Plus centres across Greater London, local authorities and government bodies, and fellow non-profit and skills training organisations. Responsibilities Learner outreach, recruitment and Admissions Conduct recruitment and outreach work to advertise our programmes to people in our target groups to generate applications and enrolments. Build and maintain partnerships with local charities, job centres, local authorities and other partners to identify opportunities to collaborate and to support recruitment, outreach and marketing efforts. Organise and run events (virtual and in-person) for prospective learners and referral partners to generate enthusiasm for and understanding of our programmes. Support the Head of Outreach to track eligible applicant numbers and target groups. Ensuring participants in our programmes meet eligibility requirements set by funding partners and collect required documentation. Reporting and evaluation Feedback success and learnings to external partners to strengthen relationships and collect learnings for future cohorts. Working closely with the Head of Outreach, Director of Admissions and the Funding and Grants team to report success and evaluate learnings. Act on feedback from learners, employers and other delivery partners to ensure we are improving the quality of our processes, programmes and learner experience wherever possible. Contribute to the ongoing development of programmes; finding ways to make them more sustainable, scalable and replicable across the UK & Ireland. Help develop Generation's understanding of the barriers to employment faced by diverse groups in the UK & Ireland, and continually adapt our delivery model to better address these barriers. EXPERIENCE The ideal candidate will have: delivered or significantly contributed to recruitment, outreach, marketing or sales campaigns, ideally in an education or training setting experience working with harder to reach groups - this could include young people, people without degrees and those facing barriers to employment organised and managed in-person and virtual events have managed partnerships and have strengthened working relationships with external organisations have experience working to strict deadlines and targets in a fast-paced environment and are comfortable working independently. ROLE TARGETS Rate of referrals from key partners Eligible applications made from referrals Eligible applications made from target demographic groups (eg. young adults) At Generation, we're changing people's lives. Purpose and social impact at the heart of work in itself gets us out of bed each morning! However, beyond this, working with the team, you'll get: Autonomy to own and take forward your own workstreams as part of an ambitious, fast-growing charity Flexible/hybrid working accommodating your preferred working pattern and needs and a work from home set-up allowance Professional development opportunities including an annual personal development budget, up to 5 days training/study leave and protected time for your own learning and development Volunteering opportunities with the chance to support our learners with mock interviews 25 days annual leave Enhanced maternity and paternity pay A FAIR CHANCE Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you. We believe that the more diverse we are the better we become. More than just encouraging your application, we're committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It's this philosophy that drives us towards our mission. We open our doors to those who share this mindset. We are particularly interested in hearing from candidates from marginalised groups. We will assess applications on a rolling basis and close this posting as soon as we have found the right candidate. Support with your application Here's a recruitment support resource that explains our application process and offers tips to help you put forward your best possible application.
Feb 15, 2026
Full time
Overview Role: Outreach Officer - London Contract: 12 month Fixed Term Contract with possibility of extension Working hours: 40 hours per week; Full-time; 12 month FTC. Standard working hours are 9am - 6pm (with 1 hour unpaid lunch break) with the option to flex-start and end time. We offer flexibility to employees to balance their commitments, including medical appointments, parental or caregiving responsibilities, and personal goals. Salary: £32,700 per annum Location: London - Hybrid (office based in Hoxton) There is a minimum expectation of 3 days travel per week across London to conduct outreach with partners. We encourage team collaboration and expect colleagues will work from the office a minimum of one day per week where outreach commitments allow. Travel for meetings and events counts towards office days. ABOUT GENERATION Generation's mission is to train, coach and support people into life-changing careers that would otherwise be inaccessible to them. We are a UK registered charity, founded by McKinsey and Company, delivering tailored programmes to recruit, train and place unemployed people into work. Through our unique approach, we also solve a wide range of employer challenges-skilled talent shortages, poor job performance, lack of diversity, and high turnover. Generation launched globally in 2015, and has grown quickly to become the world's largest demand-led employment initiative. We have placed >100,000 people into roles, working with over 4,000 employer partners to date across 16 countries and 26 professions. Since launching in the UK in 2019 have now trained more than 3,500 people. Our work focuses on supporting those from diverse groups facing barriers to desirable employment. For these learners, we have achieved an industry leading c. 70% job placement rate with learners now placed at >800 employers. We have secured transformative corporate funding from Microsoft, the JP Morgan Charitable Foundation, the Macquarie Group Foundation, Barclays, Blackrock, and many more. We are also the leading charity delivering under contracts from the Department for Education's Skills Bootcamp strand. This has driven our scale to new programmes, regions and beneficiary groups. By joining Generation UK&I, you will become part of an organisation committed to social impact and determined to play its part in changing the system in this context. The work is fast-paced, exciting, and innovative. Find out more at . You can also learn more about our culture, directly from our incredible people - What is it like to work at Generation? And you can also learn more about our culture, directly from our incredible people on our website: Generation acknowledges the duty of care to safeguard, protect, and promote the welfare of staff and learners and is committed to ensuring safeguarding practice reflects statutory responsibilities and government guidance and complies with best practice. We carry out employment and right-to-work checks, and request a declaration of any criminal convictions from all staff as part of our recruitment process. All our staff in the UK are required to undergo a DBS check. As one of our Outreach Officers in London, you'll be at the heart of an exciting mission - connecting people with life-changing training opportunities. You'll be the face of Generation in the community, sparking interest, building powerful partnerships, and inspiring diverse groups to take their next big step. From local events to strategic collaborations, you'll be out there making things happen - opening doors, raising awareness, and helping learners unlock their potential. Day to day, your role will involve getting out and about to meet our partners and the communities they serve, planning and delivering inspiring in-person and virtual events and using our powerful datasets to track and iterate on the success of our outreach activities. Our partners include Job Centre Plus centres across Greater London, local authorities and government bodies, and fellow non-profit and skills training organisations. Responsibilities Learner outreach, recruitment and Admissions Conduct recruitment and outreach work to advertise our programmes to people in our target groups to generate applications and enrolments. Build and maintain partnerships with local charities, job centres, local authorities and other partners to identify opportunities to collaborate and to support recruitment, outreach and marketing efforts. Organise and run events (virtual and in-person) for prospective learners and referral partners to generate enthusiasm for and understanding of our programmes. Support the Head of Outreach to track eligible applicant numbers and target groups. Ensuring participants in our programmes meet eligibility requirements set by funding partners and collect required documentation. Reporting and evaluation Feedback success and learnings to external partners to strengthen relationships and collect learnings for future cohorts. Working closely with the Head of Outreach, Director of Admissions and the Funding and Grants team to report success and evaluate learnings. Act on feedback from learners, employers and other delivery partners to ensure we are improving the quality of our processes, programmes and learner experience wherever possible. Contribute to the ongoing development of programmes; finding ways to make them more sustainable, scalable and replicable across the UK & Ireland. Help develop Generation's understanding of the barriers to employment faced by diverse groups in the UK & Ireland, and continually adapt our delivery model to better address these barriers. EXPERIENCE The ideal candidate will have: delivered or significantly contributed to recruitment, outreach, marketing or sales campaigns, ideally in an education or training setting experience working with harder to reach groups - this could include young people, people without degrees and those facing barriers to employment organised and managed in-person and virtual events have managed partnerships and have strengthened working relationships with external organisations have experience working to strict deadlines and targets in a fast-paced environment and are comfortable working independently. ROLE TARGETS Rate of referrals from key partners Eligible applications made from referrals Eligible applications made from target demographic groups (eg. young adults) At Generation, we're changing people's lives. Purpose and social impact at the heart of work in itself gets us out of bed each morning! However, beyond this, working with the team, you'll get: Autonomy to own and take forward your own workstreams as part of an ambitious, fast-growing charity Flexible/hybrid working accommodating your preferred working pattern and needs and a work from home set-up allowance Professional development opportunities including an annual personal development budget, up to 5 days training/study leave and protected time for your own learning and development Volunteering opportunities with the chance to support our learners with mock interviews 25 days annual leave Enhanced maternity and paternity pay A FAIR CHANCE Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you. We believe that the more diverse we are the better we become. More than just encouraging your application, we're committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It's this philosophy that drives us towards our mission. We open our doors to those who share this mindset. We are particularly interested in hearing from candidates from marginalised groups. We will assess applications on a rolling basis and close this posting as soon as we have found the right candidate. Support with your application Here's a recruitment support resource that explains our application process and offers tips to help you put forward your best possible application.
Overview We are currently partnering with a hugely successful and acquisitive, international fashion brand, in the search for a Head of Finance. The role reports directly to senior leadership and will play a key role in terms of top level decision making. You will take responsibility for a team of qualified Finance Managers and oversee all management accounting activities for the global group. Responsibilities Oversee all management accounting activities and related reporting. Produce analysis on an ongoing basis in relation to budgeting, forecasting and planning. Drive key projects in relation to ad hoc analysis in relation to store, e-commerce and wholesale performance, cost-saving initiatives. Presentation to the board and budget holders in respect of all of the above commercial insights and findings. Work closely with financial reporting and financial planning commercial teams to business partner and provide relevant insights where required. Qualifications & Experience Strong track record of success across leading management accounting teams and strong commercial acumen/analytical mindset. Previous experience within the retail/e-commerce or FMCG world is ideal, though not essential. Ability to thrive within a fast paced, forward thinking, ever changing environment. International experience would also be useful. What We Offer Opportunity to work as part of a high calibre team of passionate finance talent. Flexible working scenario on offer with 3 days required in the office. The role is based in desirable London location. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. Job Details Job Reference: X8Z8F0- Contract Type: Permanent Specialism: Accountancy & Finance Focus: CFO/Finance Director/Financial Controller Salary: bonus + benefits Workplace Type: Hybrid Experience Level: Senior Management Location: London Full Time
Feb 15, 2026
Full time
Overview We are currently partnering with a hugely successful and acquisitive, international fashion brand, in the search for a Head of Finance. The role reports directly to senior leadership and will play a key role in terms of top level decision making. You will take responsibility for a team of qualified Finance Managers and oversee all management accounting activities for the global group. Responsibilities Oversee all management accounting activities and related reporting. Produce analysis on an ongoing basis in relation to budgeting, forecasting and planning. Drive key projects in relation to ad hoc analysis in relation to store, e-commerce and wholesale performance, cost-saving initiatives. Presentation to the board and budget holders in respect of all of the above commercial insights and findings. Work closely with financial reporting and financial planning commercial teams to business partner and provide relevant insights where required. Qualifications & Experience Strong track record of success across leading management accounting teams and strong commercial acumen/analytical mindset. Previous experience within the retail/e-commerce or FMCG world is ideal, though not essential. Ability to thrive within a fast paced, forward thinking, ever changing environment. International experience would also be useful. What We Offer Opportunity to work as part of a high calibre team of passionate finance talent. Flexible working scenario on offer with 3 days required in the office. The role is based in desirable London location. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. Job Details Job Reference: X8Z8F0- Contract Type: Permanent Specialism: Accountancy & Finance Focus: CFO/Finance Director/Financial Controller Salary: bonus + benefits Workplace Type: Hybrid Experience Level: Senior Management Location: London Full Time
Head of Customer Engineering Department: Engineering Employment Type: Full Time Location: United Kingdom Reporting To: VP of Engineering Description Hi I'm Dom, VP of Engineering at Pinpoint. We're a high-growth HR tech company building software that helps in-house recruitment teams attract, hire, and onboard the right talent. We have a mature product, strong product-market fit, and a growing base of enterprise customers. As the business has grown, more and more critical technical customer work has landed outside any clear owner. That work spanning delivery, integrations, data, and customer-facing enablement like career sites currently sits across multiple teams and often ends up with the CTO or VP of Engineering. That's where you come in. We're establishing Technical Success as a dedicated function for the first time, and we're hiring a Head of Customer Engineering to own it end to end. From day one, you'll manage two teams (4 direct reports today), Technical Account Management and Careers Site Support, and bring them together under a single operating model. You'll own technical customer outcomes across delivery and enablement, overseeing Technical Account Management, which handles implementations, integrations, data work, and complex escalations, and Careers Site Support, which builds and maintains customer-facing career sites used by Sales and customers. You'll act as the primary escalation point for complex technical issues, unblock Sales and CS, protect Engineering from ad-hoc work, and turn what is currently fragmented into something predictable, scalable, and trusted. The fine print (but a bit more exciting): This is a remote role based in the UK, with occasional in-person meetups Our product is deep, flexible, and genuinely complex; you'll need to understand APIs, integrations, data flows, and system constraints under the hood While we're PE-backed, we operate with bootstrapped discipline - you'll be expected to scale impact through process, tooling, and prioritisation rather than just adding headcount You'll spend a meaningful amount of time in the weeds early on, earning credibility by doing the work alongside your team This role will not suit someone who prefers strategy, architecture, or advisory work over hands-on delivery and operational ownership Success in this role is measured by clear ownership of Technical Success, reduced CTO and VP Engineering involvement in day-to-day customer work, faster and more predictable onboarding, strong trust from Sales and CS, and clear visibility into quality, throughput, and team capacity. Our values actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions About the Role Oversee the Technical Account Management (TAM) function day-to-day and build the function from the ground up Own the quality and consistency of enterprise configurations, integrations, and technical delivery Join complex customer calls when deep technical context or escalation is required, particularly around configuration, integrations, or platform behaviour Act as the technical counterpart to Sales, CS, Implementation, and Developer Support Drive the move toward self-service over time by identifying repeat work and reducing Engineering dependency Lead and manage the Careers Site Support team responsible for customer- and sales-facing career sites Ensure career sites are delivered on time, maintained consistently, and support Sales and CS effectively Own enablement workflows that support new deals, onboarding, and ongoing customer success Identify opportunities to improve efficiency and operational excellence across career site work, including proposing tooling, automation, or structural changes as the function matures Lead and manage a small, high-output team spanning Technical Account Management and Careers Site Support Unblock your team by setting priorities, and making decisions Hire, onboard, and develop future team members Define and track metrics that show quality, throughput, and efficiency Own capacity planning and throughput - understanding where the team is at capacity and defining how (and if) it scales Identify tooling gaps and build the case for investment where needed About You Meaningful experience in customer-facing technical roles such as Solutions Engineering, Technical Account Management, Implementation, or Customer Engineering Recent and substantial experience working in a startup or early scale-up environment, comfortable building structure from scratch without the support systems of a large or highly mature organisation Experience managing customer-facing technical teams (e.g. Technical Account Managers, Customer Engineers, Implementation or Technical Success teams), with direct accountability for delivery quality, prioritisation, and escalations Experience working with complex, configurable B2B SaaS products and enterprise customers Strong technical fluency around APIs, integrations, and data flows in a B2B SaaS environment - enough to diagnose issues, advise customers, and identify tooling gaps (without needing to write production code) Technical Account Management (2 people today): owns technical delivery for enterprise customers, including configuration, integrations, complex escalations, data migrations, and ad-hoc technical requests. TAMs exist to take some technical work off the plates of CSMs and Implementation Managers and act as the first line of deep technical support. Careers Site Support (2 people today): Front-end developers building and maintaining customer-facing career sites for Sales prospects and customers, supporting demos, onboarding, and ongoing changes. This work is critical to both winning new deals and supporting customers post-sale. This role reports to the VP of Engineering Sitting in Engineering gives Technical Success the leverage needed to protect engineers from ad-hoc customer work over time and create clearer escalation paths Very hands-on. You'll be close to the work - joining customer calls when escalation or deep technical context is needed, working alongside TAMs and Careers Site Support, and getting into the detail of how delivery and enablement actually happen today. This is not a strategy-only leadership role. Your initial focus will be on understanding the product and the reality on the ground. You'll build deep product mastery across implementations, integrations, data work, and career sites, while also getting hands-on with live customer issues, escalations, and onboarding. The goal is to develop a clear picture of what's working, what's broken, and where effort is being spent, and to start identifying gaps in playbooks, processes, and ownership. By this point, core playbooks should exist for the main Technical Success workstreams and common scenarios. You'll have defined a clear operating model across Technical Account Management and Careers Site Support, built a strong understanding of the customer base (including key enterprise accounts and risk areas), and set clearer priorities for the team with better visibility into capacity and trade-offs. Around the 90-day mark, the function should start to feel more predictable and less reactive. Team structure will be clearly defined, with hiring underway if additional capacity is needed. You'll have delivered early wins on at-risk or high-impact accounts, and CTO and VP Engineering involvement in day-to-day technical customer work should be noticeably reduced. Technical Success is operating as a clearly owned and trusted function. There's visibility into customer health and delivery quality that didn't exist before, onboarding is faster and more consistent, and Sales and CS know exactly when and how to involve Technical Success. You've earned credibility with customers, the team, and leadership by being close to the work and delivering results. No This role enables expansion through adoption, readiness, and delivery quality Success is measured on efficiency, predictability, and reduced friction - not revenue targets The team is 4 people today and operating at capacity Part of this role is defining the output model and planning how (and if) the team should scale over time You don't need to write production code You do need to understand APIs, integrations, data flows, and SaaS architecture well enough to diagnose issues, make decisions, and identify tooling gaps Integrations (for example, calendar integrations) Data migrations from other ATSs Ad-hoc data change requests that currently require Engineering support What We Offer We want Pinpoint to be the best place you've ever worked-somewhere you feel valued, supported, and excited to grow. Here's what you'll get: Comprehensive healthcare - Excellent medical, dental, & vision coverage for you and your family Unlimited holidays - Take the time you need to rest and recharge Mental health support - Unlimited, immediate access to professional counseling via Spill Retirement contributions - 401k or pension contributions depending on your location Remote-first - Work where you're most productive, with flexibility and trust as the default Equity with real upside - Share in the long-term value you help create Fully paid parental leave . click apply for full job details
Feb 15, 2026
Full time
Head of Customer Engineering Department: Engineering Employment Type: Full Time Location: United Kingdom Reporting To: VP of Engineering Description Hi I'm Dom, VP of Engineering at Pinpoint. We're a high-growth HR tech company building software that helps in-house recruitment teams attract, hire, and onboard the right talent. We have a mature product, strong product-market fit, and a growing base of enterprise customers. As the business has grown, more and more critical technical customer work has landed outside any clear owner. That work spanning delivery, integrations, data, and customer-facing enablement like career sites currently sits across multiple teams and often ends up with the CTO or VP of Engineering. That's where you come in. We're establishing Technical Success as a dedicated function for the first time, and we're hiring a Head of Customer Engineering to own it end to end. From day one, you'll manage two teams (4 direct reports today), Technical Account Management and Careers Site Support, and bring them together under a single operating model. You'll own technical customer outcomes across delivery and enablement, overseeing Technical Account Management, which handles implementations, integrations, data work, and complex escalations, and Careers Site Support, which builds and maintains customer-facing career sites used by Sales and customers. You'll act as the primary escalation point for complex technical issues, unblock Sales and CS, protect Engineering from ad-hoc work, and turn what is currently fragmented into something predictable, scalable, and trusted. The fine print (but a bit more exciting): This is a remote role based in the UK, with occasional in-person meetups Our product is deep, flexible, and genuinely complex; you'll need to understand APIs, integrations, data flows, and system constraints under the hood While we're PE-backed, we operate with bootstrapped discipline - you'll be expected to scale impact through process, tooling, and prioritisation rather than just adding headcount You'll spend a meaningful amount of time in the weeds early on, earning credibility by doing the work alongside your team This role will not suit someone who prefers strategy, architecture, or advisory work over hands-on delivery and operational ownership Success in this role is measured by clear ownership of Technical Success, reduced CTO and VP Engineering involvement in day-to-day customer work, faster and more predictable onboarding, strong trust from Sales and CS, and clear visibility into quality, throughput, and team capacity. Our values actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions About the Role Oversee the Technical Account Management (TAM) function day-to-day and build the function from the ground up Own the quality and consistency of enterprise configurations, integrations, and technical delivery Join complex customer calls when deep technical context or escalation is required, particularly around configuration, integrations, or platform behaviour Act as the technical counterpart to Sales, CS, Implementation, and Developer Support Drive the move toward self-service over time by identifying repeat work and reducing Engineering dependency Lead and manage the Careers Site Support team responsible for customer- and sales-facing career sites Ensure career sites are delivered on time, maintained consistently, and support Sales and CS effectively Own enablement workflows that support new deals, onboarding, and ongoing customer success Identify opportunities to improve efficiency and operational excellence across career site work, including proposing tooling, automation, or structural changes as the function matures Lead and manage a small, high-output team spanning Technical Account Management and Careers Site Support Unblock your team by setting priorities, and making decisions Hire, onboard, and develop future team members Define and track metrics that show quality, throughput, and efficiency Own capacity planning and throughput - understanding where the team is at capacity and defining how (and if) it scales Identify tooling gaps and build the case for investment where needed About You Meaningful experience in customer-facing technical roles such as Solutions Engineering, Technical Account Management, Implementation, or Customer Engineering Recent and substantial experience working in a startup or early scale-up environment, comfortable building structure from scratch without the support systems of a large or highly mature organisation Experience managing customer-facing technical teams (e.g. Technical Account Managers, Customer Engineers, Implementation or Technical Success teams), with direct accountability for delivery quality, prioritisation, and escalations Experience working with complex, configurable B2B SaaS products and enterprise customers Strong technical fluency around APIs, integrations, and data flows in a B2B SaaS environment - enough to diagnose issues, advise customers, and identify tooling gaps (without needing to write production code) Technical Account Management (2 people today): owns technical delivery for enterprise customers, including configuration, integrations, complex escalations, data migrations, and ad-hoc technical requests. TAMs exist to take some technical work off the plates of CSMs and Implementation Managers and act as the first line of deep technical support. Careers Site Support (2 people today): Front-end developers building and maintaining customer-facing career sites for Sales prospects and customers, supporting demos, onboarding, and ongoing changes. This work is critical to both winning new deals and supporting customers post-sale. This role reports to the VP of Engineering Sitting in Engineering gives Technical Success the leverage needed to protect engineers from ad-hoc customer work over time and create clearer escalation paths Very hands-on. You'll be close to the work - joining customer calls when escalation or deep technical context is needed, working alongside TAMs and Careers Site Support, and getting into the detail of how delivery and enablement actually happen today. This is not a strategy-only leadership role. Your initial focus will be on understanding the product and the reality on the ground. You'll build deep product mastery across implementations, integrations, data work, and career sites, while also getting hands-on with live customer issues, escalations, and onboarding. The goal is to develop a clear picture of what's working, what's broken, and where effort is being spent, and to start identifying gaps in playbooks, processes, and ownership. By this point, core playbooks should exist for the main Technical Success workstreams and common scenarios. You'll have defined a clear operating model across Technical Account Management and Careers Site Support, built a strong understanding of the customer base (including key enterprise accounts and risk areas), and set clearer priorities for the team with better visibility into capacity and trade-offs. Around the 90-day mark, the function should start to feel more predictable and less reactive. Team structure will be clearly defined, with hiring underway if additional capacity is needed. You'll have delivered early wins on at-risk or high-impact accounts, and CTO and VP Engineering involvement in day-to-day technical customer work should be noticeably reduced. Technical Success is operating as a clearly owned and trusted function. There's visibility into customer health and delivery quality that didn't exist before, onboarding is faster and more consistent, and Sales and CS know exactly when and how to involve Technical Success. You've earned credibility with customers, the team, and leadership by being close to the work and delivering results. No This role enables expansion through adoption, readiness, and delivery quality Success is measured on efficiency, predictability, and reduced friction - not revenue targets The team is 4 people today and operating at capacity Part of this role is defining the output model and planning how (and if) the team should scale over time You don't need to write production code You do need to understand APIs, integrations, data flows, and SaaS architecture well enough to diagnose issues, make decisions, and identify tooling gaps Integrations (for example, calendar integrations) Data migrations from other ATSs Ad-hoc data change requests that currently require Engineering support What We Offer We want Pinpoint to be the best place you've ever worked-somewhere you feel valued, supported, and excited to grow. Here's what you'll get: Comprehensive healthcare - Excellent medical, dental, & vision coverage for you and your family Unlimited holidays - Take the time you need to rest and recharge Mental health support - Unlimited, immediate access to professional counseling via Spill Retirement contributions - 401k or pension contributions depending on your location Remote-first - Work where you're most productive, with flexibility and trust as the default Equity with real upside - Share in the long-term value you help create Fully paid parental leave . click apply for full job details
A global manufacturer of advanced engineering products & services to the Aerospace, Automotive and High Technology sectors has a new vacancy for a Customer Service Manager to join its European head office and central manufacturing plant. The successful candidate will lead and manage the team while taking a hands-on approach to resolve customer issues, candidates are sought with experience in a B2B customer service leadership position. The Role Manage the day-to-day activities of the Customer Services Team to achieve business objectives. Lead and mentor the team to develop individuals and ensure succession planning. Identify and implement departmental and business continuous improvement. Work cross functionally within the Sales, Commercial and deliver team to drive business performance and improvement. Support the team in customer, business and order book reviews. Communicate with customers to deliver customer satisfaction. Occasional travel to customers and attend trade shows where required and appropriate. Ensure that all departmental reporting requirements are completed in an accurate & timely manner Ensure department procedures are kept up to date and amended in line with any corrective action identified The Person Experience in a Business-to-Business Customer Service Leadership position. Previous experience working in a complex product-based environment, complex manufacturing preferred (aerospace, automotive, defence, high technology, etc). Excellent leadership skills with ability to coach, mentor & influence. Professional approach with the ability to develop effective working relationships. Strong business acumen and manufacturing awareness. Can do attitude, with a determined and positive outlook. Working knowledge of ERP systems.
Feb 15, 2026
Full time
A global manufacturer of advanced engineering products & services to the Aerospace, Automotive and High Technology sectors has a new vacancy for a Customer Service Manager to join its European head office and central manufacturing plant. The successful candidate will lead and manage the team while taking a hands-on approach to resolve customer issues, candidates are sought with experience in a B2B customer service leadership position. The Role Manage the day-to-day activities of the Customer Services Team to achieve business objectives. Lead and mentor the team to develop individuals and ensure succession planning. Identify and implement departmental and business continuous improvement. Work cross functionally within the Sales, Commercial and deliver team to drive business performance and improvement. Support the team in customer, business and order book reviews. Communicate with customers to deliver customer satisfaction. Occasional travel to customers and attend trade shows where required and appropriate. Ensure that all departmental reporting requirements are completed in an accurate & timely manner Ensure department procedures are kept up to date and amended in line with any corrective action identified The Person Experience in a Business-to-Business Customer Service Leadership position. Previous experience working in a complex product-based environment, complex manufacturing preferred (aerospace, automotive, defence, high technology, etc). Excellent leadership skills with ability to coach, mentor & influence. Professional approach with the ability to develop effective working relationships. Strong business acumen and manufacturing awareness. Can do attitude, with a determined and positive outlook. Working knowledge of ERP systems.
