Who We Are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role As a People Operations Partner, you'll be at the heart of Helsing's operations, ensuring our team functions seamlessly so we can focus on our critical mission. You will be instrumental in building and scaling our people infrastructure, directly contributing to Helsing's technological leadership in defence. But this isn't just about keeping the engine running-you'll be challenged to think outside the box, bring fresh ideas, and make a tangible impact across multiple functions. From onboarding to employee engagement, this is your chance to take ownership of key processes, optimise how we work, and help build a positive, inclusive culture. If you're the kind of person who thrives in a fast-paced environment, can juggle multiple priorities, and enjoys solving complex problems with creativity, this role is designed for you. This role is a launching pad for anyone ready to be a part of shaping the future of People Operations. As the People landscape evolves, you'll have the opportunity to streamline processes, develop initiatives that enhance the employee experience, and take ownership of key projects that drive real impact. You could be supporting to drive engagement to new levels, and ensures we're not just following trends-but setting them. The day-to-day Keep Helsing's operations running smoothly by maintaining accurate employee records and keeping our databases up-to-date-but don't just stop there. Look for ways to refine and optimise these processes to make them more efficient and scalable as we grow. Work closely with the People Business Partners to ensure each region is well supported, compliance is met, and local People strategies are effectively implemented. Be the go-to for employee enquiries-not only by providing clear, friendly, and actionable guidance, but also by identifying gaps or challenges in our People policies and procedures, and suggesting improvements that make things more effective company wide. Play an active role in organising and driving employee engagement initiatives that actually make a difference in the workplace-and always be thinking about how we can take these initiatives to the next level, ensuring they foster meaningful results. Support performance management, ensuring reviews are well-coordinated and progress is tracked, so everyone's growing and thriving-but also continuously look for ways to improve how we manage performance, so that feedback is more meaningful, actionable, and leads to real development. Ensure strict compliance with employment laws and internal policies, keeping us fully aligned with the latest regulations, and proactively address any legal requirements before they become issues. Dive into key People projects related to employee lifecycle, process optimisation, benefits, culture, leadership, and more-always asking how we can make these processes better, faster, and more impactful as we grow and evolve. You should apply if you Communicate with ease and enjoy interacting with people at all levels of the organisation, whether it's delivering clear guidance or engaging in meaningful conversations. Have a genuine curiosity about People Operations, including onboarding, employee relations, and everything in between, with a strong desire to keep learning and growing. Are detail-focused, highly organised, and can balance multiple priorities in a fast-paced environment without breaking a sweat. Don't wait for problems to come to you-you tackle challenges head-on with a proactive mindset and are always ready to step up and take on something new. Nice to Have Familiarity with hiBob HRIS software. Speak other languages such as German / French / Spanish. Join Helsing and work with world-leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What We Offer A focus on outcomes, not time-tracking. Competitive compensation and stock options. Relocation support. Social and education allowances. Regular company events and all-hands to bring together employees as one team across Europe. Note Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.
Mar 02, 2026
Full time
Who We Are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role As a People Operations Partner, you'll be at the heart of Helsing's operations, ensuring our team functions seamlessly so we can focus on our critical mission. You will be instrumental in building and scaling our people infrastructure, directly contributing to Helsing's technological leadership in defence. But this isn't just about keeping the engine running-you'll be challenged to think outside the box, bring fresh ideas, and make a tangible impact across multiple functions. From onboarding to employee engagement, this is your chance to take ownership of key processes, optimise how we work, and help build a positive, inclusive culture. If you're the kind of person who thrives in a fast-paced environment, can juggle multiple priorities, and enjoys solving complex problems with creativity, this role is designed for you. This role is a launching pad for anyone ready to be a part of shaping the future of People Operations. As the People landscape evolves, you'll have the opportunity to streamline processes, develop initiatives that enhance the employee experience, and take ownership of key projects that drive real impact. You could be supporting to drive engagement to new levels, and ensures we're not just following trends-but setting them. The day-to-day Keep Helsing's operations running smoothly by maintaining accurate employee records and keeping our databases up-to-date-but don't just stop there. Look for ways to refine and optimise these processes to make them more efficient and scalable as we grow. Work closely with the People Business Partners to ensure each region is well supported, compliance is met, and local People strategies are effectively implemented. Be the go-to for employee enquiries-not only by providing clear, friendly, and actionable guidance, but also by identifying gaps or challenges in our People policies and procedures, and suggesting improvements that make things more effective company wide. Play an active role in organising and driving employee engagement initiatives that actually make a difference in the workplace-and always be thinking about how we can take these initiatives to the next level, ensuring they foster meaningful results. Support performance management, ensuring reviews are well-coordinated and progress is tracked, so everyone's growing and thriving-but also continuously look for ways to improve how we manage performance, so that feedback is more meaningful, actionable, and leads to real development. Ensure strict compliance with employment laws and internal policies, keeping us fully aligned with the latest regulations, and proactively address any legal requirements before they become issues. Dive into key People projects related to employee lifecycle, process optimisation, benefits, culture, leadership, and more-always asking how we can make these processes better, faster, and more impactful as we grow and evolve. You should apply if you Communicate with ease and enjoy interacting with people at all levels of the organisation, whether it's delivering clear guidance or engaging in meaningful conversations. Have a genuine curiosity about People Operations, including onboarding, employee relations, and everything in between, with a strong desire to keep learning and growing. Are detail-focused, highly organised, and can balance multiple priorities in a fast-paced environment without breaking a sweat. Don't wait for problems to come to you-you tackle challenges head-on with a proactive mindset and are always ready to step up and take on something new. Nice to Have Familiarity with hiBob HRIS software. Speak other languages such as German / French / Spanish. Join Helsing and work with world-leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What We Offer A focus on outcomes, not time-tracking. Competitive compensation and stock options. Relocation support. Social and education allowances. Regular company events and all-hands to bring together employees as one team across Europe. Note Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.
Cambridge, Cambridgeshire, United Kingdom Reports to CEO / CUWFC Board Location The Cledara Abbey Stadium Salary £28,000-£32,000 subject to skills and experience, pro-rata depending on hours Hours 32-40 hours per week (flexible, pro-rata and subject to agreement), to include evening and weekend work and attendance at all CUWFC First Team matches Role Summary The postholder will oversee all aspects of Cambridge United Women's Football Club's day to day operations. The General Manager will lead the next phase of development and professionalisation, strengthening the infrastructure that supports the Women's First Team, while growing the fan base, creating an exceptional matchday experience, and driving commercial revenue. This follows the Club's recent move of the team to the University of Cambridge's Grange Road Stadium, in the heart of the city. Key responsibilities include overseeing all operational, administrative, and strategic aspects of the women's team. This includes leading football operations, managing budgets, ensuring compliance with FA and League regulations, supporting player and staff recruitment, driving marketing and engagement activity to grow the fan base, and developing and managing key civic and commercial partnerships, working closely with the CUWFC Board, staff and volunteers. Key Job Outcomes Regulatory To be the FA's primary contact for all league matters and to attend all relevant FAWNL meetings. Ensure compliance with all licensing requirements and any external audits. Ensure that CUWFC operates with best practice in safeguarding, including to standards set by the Football Association and other regulators, acting as the Designated Safeguarding Officer. Carry out the role of CUWFC Club Secretary, ensuring all matters relating to player administration and fixture organisations are delivered in line with league rules and deadlines. Provide monthly updates to the CUWFC Board, attending Board Meetings and CUFC Board Meetings where required. Work in collaboration with the CUWFC Board and other relevant staff and stakeholders to develop and deliver a strategy and vision for women's football across the football club. Engagement Strategically build the supporter base through a variety of engagement activities on both matchday and non matchdays, in turn developing the brand of CUWFC within the local Cambridge community, including but not limited to schools, grassroots football clubs, colleges and Universities. Develop an exceptional matchday experience for new and existing supporters which fosters community, loyalty and enjoyment. Represent CUWFC in a positive manner, acting as a spokesperson in the media when required in line with the Club's communications policy. Develop and oversee a media and communications strategy to provide engaging content across a variety of relevant channels. Operations Oversee the planning and delivery of all match day administration, communications, and operations for the First Team for both home and away matches. Oversee the day to day operational matters of CUWFC including but not limited to facility bookings, kit & equipment and matchday planning. Attend all matches acting as the primary contact for the team and managing all relevant matters which may arise. Line management of all CUWFC staff and volunteers, providing support with recruitment where required. In conjunction with the CUWFC Board create a professional environment for players, helping to develop the offering and experience on an ongoing basis. Lead the production, implementation and monitoring of the Club's Female Football Development Plan in conjunction with the Head of Youth Development & Female Football. Arrange relevant training and CPD events for staff, volunteers and players. Commercial Working in partnership with the Club's Commercial Department identify and develop commercial partners to increase revenue and build professional partnerships that enhance the brand of CUWFC. Develop relationships with key funding partners and stakeholders to ensure long term sustainability. Finance Oversee the production of annual club budgets ensuring income targets are achieved and expenditure budgets are managed to agreed levels. Day to day management of financial activities relating to CUWFC including but not limited to payroll, gate returns, expenses, facility bookings, match officials, kit and equipment purchases. This job description sets out the key outcomes required. It does not specify in detail the activities required to achieve these outcomes. As a term of your employment, you may reasonably be expected to perform duties of a similar or related nature to those outlined in the job description. Person Specification Skills, Knowledge, Qualifications & Experience Demonstrated management experience, preferably in a sporting context Good written communication skills, with the ability to draft professional emails and documents Strong attention to detail, ensuring accuracy in data entry, document management and record keeping IT Skills, including Outlook, Word and PowerPoint Open to travel and working evenings and weekends Capable of working effectively within a fast paced environment and meeting strict deadlines Experience budget holder with the ability to develop and monitor budgets Experience of writing and delivering business plans and reports to the Club's board Experience of writing and obtaining successful funding bids and managing funding income to ensure maximum return Strong stakeholder management skills across football, community, and commercial partners An interest in Women's football and enthusiastic about developing women's football Personal Qualities/Attributes Hardworking and enthusiastic Excellent organisational skills and attention to detail Reliable and committed Ability to work independently and as part of a team Strong interpersonal skills, with the ability to prioritise tasks, meet deadlines and manage a varied workload Excellent team player and motivator Discreet and tactful when dealing with personal and confidential information Attention to detail and compliance with policies and procedures Application Process Application Instructions Interested applicants should apply by submitting their application form, CV and Cover Letter, applications which do not include all documents will not be reviewed. Application Closing Date 11th March 2026 Interview Date(s) 17th March 2026 Start Date To be discussed at interview Mission, Vision & Values Mission Cambridge United aspires to compete at the highest level of the English football, whilst operating a financially sustainable football club embedded within the heart of its community. We are custodians with a collective responsibility to protect and enhance the Club for future generations. Vision Creating Memories We engage current and future generations of supporters by creating memorable moments. Driving Standards & Performance We will evolve by driving standards and performance through self reflection and education. Enhancing Lives We are an inclusive Club that is United in Endeavour to enhance lives through the power of sport. Values We engage positive and inspiring characters who are committed to serving and strengthening our community, by adopting our 3 keys values. Teamwork We achieve more through working together than alone and are United in Endeavour. Hard Work We are committed to learning and working towards our pursuit of excellence in everything we do. Humility We will celebrate each other's successes and recognise that no individual is greater than the collective. Employability Statement Cambridge United FC is committed to promoting equality of opportunity for all staff. We aim to create a supportive and inclusive working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Safeguarding Statement Cambridge United FC is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. For those positions where a criminal record check (DBS) is identified as necessary, this will be carried out in line with other safer recruitment checks. The post holder will be required to undergo Safeguarding training periodically. Equality, Diversity & Inclusion Cambridge United FC is committed to promoting equality of opportunity for all staff and job applicants. We are committed to creating an inclusive workplace and welcome applications from disabled candidates. If you require any adjustments during the recruitment process, please let us know. We aim to create a supportive and inclusive working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate based on age, race, nationality, ethnic origin, religious or political belief or affiliation, trade union membership, gender, gender reassignment, gender identity, marriage and civil partnership status, pregnancy and maternity, sexual orientation, disability, socio economic background or any other inappropriate distinction or characteristic covered by the Equality Act 2010.
Mar 01, 2026
Full time
Cambridge, Cambridgeshire, United Kingdom Reports to CEO / CUWFC Board Location The Cledara Abbey Stadium Salary £28,000-£32,000 subject to skills and experience, pro-rata depending on hours Hours 32-40 hours per week (flexible, pro-rata and subject to agreement), to include evening and weekend work and attendance at all CUWFC First Team matches Role Summary The postholder will oversee all aspects of Cambridge United Women's Football Club's day to day operations. The General Manager will lead the next phase of development and professionalisation, strengthening the infrastructure that supports the Women's First Team, while growing the fan base, creating an exceptional matchday experience, and driving commercial revenue. This follows the Club's recent move of the team to the University of Cambridge's Grange Road Stadium, in the heart of the city. Key responsibilities include overseeing all operational, administrative, and strategic aspects of the women's team. This includes leading football operations, managing budgets, ensuring compliance with FA and League regulations, supporting player and staff recruitment, driving marketing and engagement activity to grow the fan base, and developing and managing key civic and commercial partnerships, working closely with the CUWFC Board, staff and volunteers. Key Job Outcomes Regulatory To be the FA's primary contact for all league matters and to attend all relevant FAWNL meetings. Ensure compliance with all licensing requirements and any external audits. Ensure that CUWFC operates with best practice in safeguarding, including to standards set by the Football Association and other regulators, acting as the Designated Safeguarding Officer. Carry out the role of CUWFC Club Secretary, ensuring all matters relating to player administration and fixture organisations are delivered in line with league rules and deadlines. Provide monthly updates to the CUWFC Board, attending Board Meetings and CUFC Board Meetings where required. Work in collaboration with the CUWFC Board and other relevant staff and stakeholders to develop and deliver a strategy and vision for women's football across the football club. Engagement Strategically build the supporter base through a variety of engagement activities on both matchday and non matchdays, in turn developing the brand of CUWFC within the local Cambridge community, including but not limited to schools, grassroots football clubs, colleges and Universities. Develop an exceptional matchday experience for new and existing supporters which fosters community, loyalty and enjoyment. Represent CUWFC in a positive manner, acting as a spokesperson in the media when required in line with the Club's communications policy. Develop and oversee a media and communications strategy to provide engaging content across a variety of relevant channels. Operations Oversee the planning and delivery of all match day administration, communications, and operations for the First Team for both home and away matches. Oversee the day to day operational matters of CUWFC including but not limited to facility bookings, kit & equipment and matchday planning. Attend all matches acting as the primary contact for the team and managing all relevant matters which may arise. Line management of all CUWFC staff and volunteers, providing support with recruitment where required. In conjunction with the CUWFC Board create a professional environment for players, helping to develop the offering and experience on an ongoing basis. Lead the production, implementation and monitoring of the Club's Female Football Development Plan in conjunction with the Head of Youth Development & Female Football. Arrange relevant training and CPD events for staff, volunteers and players. Commercial Working in partnership with the Club's Commercial Department identify and develop commercial partners to increase revenue and build professional partnerships that enhance the brand of CUWFC. Develop relationships with key funding partners and stakeholders to ensure long term sustainability. Finance Oversee the production of annual club budgets ensuring income targets are achieved and expenditure budgets are managed to agreed levels. Day to day management of financial activities relating to CUWFC including but not limited to payroll, gate returns, expenses, facility bookings, match officials, kit and equipment purchases. This job description sets out the key outcomes required. It does not specify in detail the activities required to achieve these outcomes. As a term of your employment, you may reasonably be expected to perform duties of a similar or related nature to those outlined in the job description. Person Specification Skills, Knowledge, Qualifications & Experience Demonstrated management experience, preferably in a sporting context Good written communication skills, with the ability to draft professional emails and documents Strong attention to detail, ensuring accuracy in data entry, document management and record keeping IT Skills, including Outlook, Word and PowerPoint Open to travel and working evenings and weekends Capable of working effectively within a fast paced environment and meeting strict deadlines Experience budget holder with the ability to develop and monitor budgets Experience of writing and delivering business plans and reports to the Club's board Experience of writing and obtaining successful funding bids and managing funding income to ensure maximum return Strong stakeholder management skills across football, community, and commercial partners An interest in Women's football and enthusiastic about developing women's football Personal Qualities/Attributes Hardworking and enthusiastic Excellent organisational skills and attention to detail Reliable and committed Ability to work independently and as part of a team Strong interpersonal skills, with the ability to prioritise tasks, meet deadlines and manage a varied workload Excellent team player and motivator Discreet and tactful when dealing with personal and confidential information Attention to detail and compliance with policies and procedures Application Process Application Instructions Interested applicants should apply by submitting their application form, CV and Cover Letter, applications which do not include all documents will not be reviewed. Application Closing Date 11th March 2026 Interview Date(s) 17th March 2026 Start Date To be discussed at interview Mission, Vision & Values Mission Cambridge United aspires to compete at the highest level of the English football, whilst operating a financially sustainable football club embedded within the heart of its community. We are custodians with a collective responsibility to protect and enhance the Club for future generations. Vision Creating Memories We engage current and future generations of supporters by creating memorable moments. Driving Standards & Performance We will evolve by driving standards and performance through self reflection and education. Enhancing Lives We are an inclusive Club that is United in Endeavour to enhance lives through the power of sport. Values We engage positive and inspiring characters who are committed to serving and strengthening our community, by adopting our 3 keys values. Teamwork We achieve more through working together than alone and are United in Endeavour. Hard Work We are committed to learning and working towards our pursuit of excellence in everything we do. Humility We will celebrate each other's successes and recognise that no individual is greater than the collective. Employability Statement Cambridge United FC is committed to promoting equality of opportunity for all staff. We aim to create a supportive and inclusive working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Safeguarding Statement Cambridge United FC is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. For those positions where a criminal record check (DBS) is identified as necessary, this will be carried out in line with other safer recruitment checks. The post holder will be required to undergo Safeguarding training periodically. Equality, Diversity & Inclusion Cambridge United FC is committed to promoting equality of opportunity for all staff and job applicants. We are committed to creating an inclusive workplace and welcome applications from disabled candidates. If you require any adjustments during the recruitment process, please let us know. We aim to create a supportive and inclusive working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate based on age, race, nationality, ethnic origin, religious or political belief or affiliation, trade union membership, gender, gender reassignment, gender identity, marriage and civil partnership status, pregnancy and maternity, sexual orientation, disability, socio economic background or any other inappropriate distinction or characteristic covered by the Equality Act 2010.
Publishing Operations Project Intern, Springer Nature Opening Doors Programme Are you looking for an internship that provides hands-on experience in publishing operations and the chance to make connections at one of the largest publishers of education and research content? The Springer Nature Opening Doors internship is a paid opportunity in London (United Kingdom) for students and recent graduates to gain experience in research, education and science news publishing in our journals, books or magazines. Many perspectives and lived experiences remain underrepresented in the publishing industry. This underrepresentation has historically affected a wide range of groups, including Black people, Indigenous people, and people of colour, first generation university students, people from socio economically disadvantaged backgrounds, LGBTQ+ communities, people from underrepresented social castes, religious minorities and people with disabilities or neurodivergent conditions. We are looking for talented candidates from all backgrounds, with excellent skills in a range of fields, and we are committed to creating an inclusive internship, with a cohort that reflects a broad range of voices and experiences. The successful applicant will spend six months within the Group Publishing Operations (GPO) , part of Springer Nature's Group Functions. If selected for this internship, you will: In collaboration with the Head of Strategic Delivery (as well as the wider GPO team), support a variety of initiatives across GPO's technology, transformation and quality focus areas. Assist with the planning, coordination and/or delivery of initiatives led by the GPO teams, helping track progress, milestones, and action items. Conduct basic research, analysis or benchmarking to support operational initiatives with support from senior team members. Help maintain resources such as guides, templates, and knowledge bases. Liaise with stakeholders across Publishing, Technology, Editorial, or other functions as needed. Provide ad hoc support to colleagues across the team, ensuring smooth day-to-day operations. Provide general administrative assistance to project leads. Actively participate in team meetings, training sessions and workshops. What's in it for you? Developing your organisation, communication, interpersonal and project coordination skills; A paid internship, equivalent to the London living wage. Hands-on experience at one of the largest academic publishing groups and the opportunity to learn from experienced publishing professionals; Support from a buddy from one of Springer Nature's employee networks; Access to career development, training and events, including an overview of different business areas at Springer Nature and advice on the job application process; The opportunity to work on projects related to inclusion and sustainability in the publishing industry. About us: Springer Nature's Group Publishing Operations team (GPO) performs and oversees manuscript screening operations across Springer Nature's journals portfolio. GPO also manages the various peer-review systems used by authors, editors and reviewers as part of submit-to-accept processes. Our 'article-level' activities are largely supported by 400+ BPO staff across multiple locations. Our 'journal-level' activities are largely supported by 50 Springer Nature staff across multiple locations, who also contribute to projects in one of three main areas: technology, transformation and quality. About you: Currently enrolled in an undergraduate or graduate programme, or a recent graduate Available to start at the beginning of June 2026 for an internship of six months Strong interest in research publishing Solid organisation and project coordination skills Excellent communication and English language skills - both written and verbal Strong interpersonal skills with confidence to communicate clearly Familiarity with office software skills, ideally in managing spreadsheets and presentations. How to apply: Application deadline 9th March 2026 Please send a CV and a short supporting statement in a cover letter (no more than 500 words) that explains what you will bring to this role. The internship will start in June for a duration of 6 months and is based in Springer Nature's London office on a hybrid working model with up to three days a week working from home. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us at so we can make all necessary accommodations. If you're looking to kick-start your career in research publishing, apply today and you could be part of the next generation shaping our industry. There are additional intern positions available across Springer Nature as part of this internship programme - find out more about other available opportunities .
Feb 28, 2026
Full time
Publishing Operations Project Intern, Springer Nature Opening Doors Programme Are you looking for an internship that provides hands-on experience in publishing operations and the chance to make connections at one of the largest publishers of education and research content? The Springer Nature Opening Doors internship is a paid opportunity in London (United Kingdom) for students and recent graduates to gain experience in research, education and science news publishing in our journals, books or magazines. Many perspectives and lived experiences remain underrepresented in the publishing industry. This underrepresentation has historically affected a wide range of groups, including Black people, Indigenous people, and people of colour, first generation university students, people from socio economically disadvantaged backgrounds, LGBTQ+ communities, people from underrepresented social castes, religious minorities and people with disabilities or neurodivergent conditions. We are looking for talented candidates from all backgrounds, with excellent skills in a range of fields, and we are committed to creating an inclusive internship, with a cohort that reflects a broad range of voices and experiences. The successful applicant will spend six months within the Group Publishing Operations (GPO) , part of Springer Nature's Group Functions. If selected for this internship, you will: In collaboration with the Head of Strategic Delivery (as well as the wider GPO team), support a variety of initiatives across GPO's technology, transformation and quality focus areas. Assist with the planning, coordination and/or delivery of initiatives led by the GPO teams, helping track progress, milestones, and action items. Conduct basic research, analysis or benchmarking to support operational initiatives with support from senior team members. Help maintain resources such as guides, templates, and knowledge bases. Liaise with stakeholders across Publishing, Technology, Editorial, or other functions as needed. Provide ad hoc support to colleagues across the team, ensuring smooth day-to-day operations. Provide general administrative assistance to project leads. Actively participate in team meetings, training sessions and workshops. What's in it for you? Developing your organisation, communication, interpersonal and project coordination skills; A paid internship, equivalent to the London living wage. Hands-on experience at one of the largest academic publishing groups and the opportunity to learn from experienced publishing professionals; Support from a buddy from one of Springer Nature's employee networks; Access to career development, training and events, including an overview of different business areas at Springer Nature and advice on the job application process; The opportunity to work on projects related to inclusion and sustainability in the publishing industry. About us: Springer Nature's Group Publishing Operations team (GPO) performs and oversees manuscript screening operations across Springer Nature's journals portfolio. GPO also manages the various peer-review systems used by authors, editors and reviewers as part of submit-to-accept processes. Our 'article-level' activities are largely supported by 400+ BPO staff across multiple locations. Our 'journal-level' activities are largely supported by 50 Springer Nature staff across multiple locations, who also contribute to projects in one of three main areas: technology, transformation and quality. About you: Currently enrolled in an undergraduate or graduate programme, or a recent graduate Available to start at the beginning of June 2026 for an internship of six months Strong interest in research publishing Solid organisation and project coordination skills Excellent communication and English language skills - both written and verbal Strong interpersonal skills with confidence to communicate clearly Familiarity with office software skills, ideally in managing spreadsheets and presentations. How to apply: Application deadline 9th March 2026 Please send a CV and a short supporting statement in a cover letter (no more than 500 words) that explains what you will bring to this role. The internship will start in June for a duration of 6 months and is based in Springer Nature's London office on a hybrid working model with up to three days a week working from home. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us at so we can make all necessary accommodations. If you're looking to kick-start your career in research publishing, apply today and you could be part of the next generation shaping our industry. There are additional intern positions available across Springer Nature as part of this internship programme - find out more about other available opportunities .
Are you a forward-thinking HR Advisor seeking a new position that offers the work-life balance of term-time working? Do you take pride in your attention to detail and consistently deliver work with a high level of accuracy? If so, this could be the perfect next step for you. You will be joining a genuinely close-knit and supportive HR team of 6 who don't just work well together, they truly value one another. Job title: HR Advisor Location: Folkestone, (own transport is essential due to very occasional travel between sites) Salary: 33,042 Hours: 9am-5pm - 37 hours per wee Hybrid: Yes - 1 day a week working from home The team: Working alongside a friendly team of 6 Benefits: Fully funded access to Benenden Healthcare Regular wellbeing and social activities Counselling and mental wellbeing support Access to Mental Health First Aiders Cycle to work scheme Free parking on all our sites with access to E chargers Within this position, you will provide professional HR advice and guidance to line managers and employees across the education sector. This is a varied and rewarding role where no two days are the same. Your responsibilities would be to: Managing a range of employee relations matters, including maternity, paternity, performance management, absence management, disciplinary and grievance cases Providing experienced generalist HR advice and guiding managers through change processes Supporting and coordinating recruitment activities Assisting with the delivery of HR projects and initiatives Monitoring and managing sickness absence Supporting the Head of HR & People Development with analysing HR reports and driving KPI improvements Assisting with pay review and bonus processes Delivering engaging learning and development sessions Tracking and monitoring employee appraisals, performance reviews, and probation processes Carrying out HR administrative duties, including updating systems and reviewing letters relating to employee changes The ideal candidate will possess: CIPD Level 5 qualification Previous experience working within the education sector (desirable) Strong knowledge of HR policies, practices, and employment legislation Excellent relationship-building and communication skills Next steps: If you have the above skills and experience then please apply today. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 28, 2026
Full time
Are you a forward-thinking HR Advisor seeking a new position that offers the work-life balance of term-time working? Do you take pride in your attention to detail and consistently deliver work with a high level of accuracy? If so, this could be the perfect next step for you. You will be joining a genuinely close-knit and supportive HR team of 6 who don't just work well together, they truly value one another. Job title: HR Advisor Location: Folkestone, (own transport is essential due to very occasional travel between sites) Salary: 33,042 Hours: 9am-5pm - 37 hours per wee Hybrid: Yes - 1 day a week working from home The team: Working alongside a friendly team of 6 Benefits: Fully funded access to Benenden Healthcare Regular wellbeing and social activities Counselling and mental wellbeing support Access to Mental Health First Aiders Cycle to work scheme Free parking on all our sites with access to E chargers Within this position, you will provide professional HR advice and guidance to line managers and employees across the education sector. This is a varied and rewarding role where no two days are the same. Your responsibilities would be to: Managing a range of employee relations matters, including maternity, paternity, performance management, absence management, disciplinary and grievance cases Providing experienced generalist HR advice and guiding managers through change processes Supporting and coordinating recruitment activities Assisting with the delivery of HR projects and initiatives Monitoring and managing sickness absence Supporting the Head of HR & People Development with analysing HR reports and driving KPI improvements Assisting with pay review and bonus processes Delivering engaging learning and development sessions Tracking and monitoring employee appraisals, performance reviews, and probation processes Carrying out HR administrative duties, including updating systems and reviewing letters relating to employee changes The ideal candidate will possess: CIPD Level 5 qualification Previous experience working within the education sector (desirable) Strong knowledge of HR policies, practices, and employment legislation Excellent relationship-building and communication skills Next steps: If you have the above skills and experience then please apply today. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Head of Year - Lady Margaret School, Parsons Green 3 March 2026 Lady Margaret School 9-15 Parsons Green London SW6 4UN United Kingdom (map) 9-15 Parsons Green, London SW6 4UN Head of Year 1st September 2026 start - Permanent and Full-time Position We are delighted that you have taken an interest in our Head of Year vacancy: This is an exciting opportunity to join a successful school with a friendly and supportive staff. About Lady Margaret School Lady Margaret School is a Church of England academy for girls aged 11-18 situated on Parsons Green in West London. Established in September 1917, there are currently 780 girls on roll, of whom 182 are in the Sixth Form. It is an outstandingly successful school in welcoming girls of all academic abilities and ensuring that they achieve their full potential. Its success is based on a culture of high expectations and aspirations, excellent standards of teaching and a strong commitment to its Christian ethos. However, it remains an inclusive school and girls from other faiths or those who have no religious beliefs at all are welcomed. Our exam results reflect the hard work of our students and staff. In 2025, 91% of our girls attained GCSE English and Mathematics at grades 9-4. At A Level, our results are consistently outstanding, with high numbers of girls progressing to a wide range of Higher Education courses. In % of grades were A -B. Students at LMS have an excellent record of securing places at top universities. About the Role Applications are welcome from teachers of any subject. However, we would particularly welcome applications from teachers of PE, Music, DT (Food Technology), Geography or History. In addition, we would welcome applications from teachers with subject expertise in more than one subject. This pastoral role is a really crucial one for our staff team; the successful candidate will need to demonstrate excellent practice as a subject teacher, alongside skill in pastoral leadership. What you can expect from us A supportive school that has staff well-being at its core Enthusiastic and engaged students and a culture of high aspirations Excellent career progression opportunities in addition to the high quality CPD which is part of our established systems for staff support and development A comprehensive benefits package including pension, employee assistance programme and Cyclescheme A convenient location served by excellent transport links, close to local amenities and green spaces. Closing date for applications: Tuesday 3rd March 2026 Interviews will be held on: Thursday 12th March 2026 Early applications are encouraged. Suitable candidates may be interviewed before the closing date and Lady Margaret School reserves the right to withdraw the position if an early appointment is made. How to apply: To apply for this position please download and complete the school's official application form and send along with a supporting statement to . Please note that CVs will not be accepted.
Feb 28, 2026
Full time
Head of Year - Lady Margaret School, Parsons Green 3 March 2026 Lady Margaret School 9-15 Parsons Green London SW6 4UN United Kingdom (map) 9-15 Parsons Green, London SW6 4UN Head of Year 1st September 2026 start - Permanent and Full-time Position We are delighted that you have taken an interest in our Head of Year vacancy: This is an exciting opportunity to join a successful school with a friendly and supportive staff. About Lady Margaret School Lady Margaret School is a Church of England academy for girls aged 11-18 situated on Parsons Green in West London. Established in September 1917, there are currently 780 girls on roll, of whom 182 are in the Sixth Form. It is an outstandingly successful school in welcoming girls of all academic abilities and ensuring that they achieve their full potential. Its success is based on a culture of high expectations and aspirations, excellent standards of teaching and a strong commitment to its Christian ethos. However, it remains an inclusive school and girls from other faiths or those who have no religious beliefs at all are welcomed. Our exam results reflect the hard work of our students and staff. In 2025, 91% of our girls attained GCSE English and Mathematics at grades 9-4. At A Level, our results are consistently outstanding, with high numbers of girls progressing to a wide range of Higher Education courses. In % of grades were A -B. Students at LMS have an excellent record of securing places at top universities. About the Role Applications are welcome from teachers of any subject. However, we would particularly welcome applications from teachers of PE, Music, DT (Food Technology), Geography or History. In addition, we would welcome applications from teachers with subject expertise in more than one subject. This pastoral role is a really crucial one for our staff team; the successful candidate will need to demonstrate excellent practice as a subject teacher, alongside skill in pastoral leadership. What you can expect from us A supportive school that has staff well-being at its core Enthusiastic and engaged students and a culture of high aspirations Excellent career progression opportunities in addition to the high quality CPD which is part of our established systems for staff support and development A comprehensive benefits package including pension, employee assistance programme and Cyclescheme A convenient location served by excellent transport links, close to local amenities and green spaces. Closing date for applications: Tuesday 3rd March 2026 Interviews will be held on: Thursday 12th March 2026 Early applications are encouraged. Suitable candidates may be interviewed before the closing date and Lady Margaret School reserves the right to withdraw the position if an early appointment is made. How to apply: To apply for this position please download and complete the school's official application form and send along with a supporting statement to . Please note that CVs will not be accepted.
Personal Assistant An exciting opportunity to join a reputable education organisation in South West London! Are you an organised and proactive individual looking for an opportunity to make a real impact in the education sector? We are seeking a dedicated Personal Assistant to provide essential support to the Senior Deputy Head and academic departments at our client's esteemed institution in South West London. Position: EA to the Senior Deputy Head & Academic Administrator (Maternity Cover) Contract Type: Fixed Term Contract - 1 Year Salary: 37,700 per annum Contract Duration: 13 months Working Pattern: Term time position, with 3 additional weeks to be taken during school holidays Hours: Monday to Friday 8am to 5pm Key Responsibilities: As a Personal Assistant, you will be at the heart of the academic administration. Your tasks will include: Calendar Management: Organising and managing the Senior Deputy Head's calendar effectively. Meeting Coordination: Arranging meetings, preparing agendas, collating materials, and taking minutes. Communication: Drafting and proofreading correspondence for staff, parents, and students. Event Management: Supporting the organisation of parents' evenings and other events to ensure everything runs smoothly. Administrative Support: Assisting in recruitment processes, managing appraisal schedules, and maintaining CPD records. SEND Department Support: Providing administrative assistance to ensure the smooth operation of the SEND department. What We're Looking For: To thrive in this role, you'll need: A degree-level qualification (or equivalent) Proven experience as a senior PA in a similar role. Excellent interpersonal skills and the ability to communicate professionally. Strong organisational skills with a keen attention to detail. Proficiency in Microsoft Office applications and familiarity with ISAMS or similar databases. Why Join Us? We offer a supportive and dynamic work environment with a range of fantastic perks, including: Defined Pension Contribution Scheme: With up to 14% employer contributions. Life Insurance Cover. Salary Exchange Options: Including additional pension contributions and childcare vouchers. Free Lunches. Simply Health Plan: Covering flu jabs, online GP services, and counselling. Local Discounts: Enjoy perks at local shops and restaurants. Season Ticket Loans and Ride to Work Scheme. Professional Development Support: Opportunities for training and growth. How to Apply: If you are ready to bring your skills and enthusiasm to our vibrant educational community, we want to hear from you so please apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 28, 2026
Contractor
Personal Assistant An exciting opportunity to join a reputable education organisation in South West London! Are you an organised and proactive individual looking for an opportunity to make a real impact in the education sector? We are seeking a dedicated Personal Assistant to provide essential support to the Senior Deputy Head and academic departments at our client's esteemed institution in South West London. Position: EA to the Senior Deputy Head & Academic Administrator (Maternity Cover) Contract Type: Fixed Term Contract - 1 Year Salary: 37,700 per annum Contract Duration: 13 months Working Pattern: Term time position, with 3 additional weeks to be taken during school holidays Hours: Monday to Friday 8am to 5pm Key Responsibilities: As a Personal Assistant, you will be at the heart of the academic administration. Your tasks will include: Calendar Management: Organising and managing the Senior Deputy Head's calendar effectively. Meeting Coordination: Arranging meetings, preparing agendas, collating materials, and taking minutes. Communication: Drafting and proofreading correspondence for staff, parents, and students. Event Management: Supporting the organisation of parents' evenings and other events to ensure everything runs smoothly. Administrative Support: Assisting in recruitment processes, managing appraisal schedules, and maintaining CPD records. SEND Department Support: Providing administrative assistance to ensure the smooth operation of the SEND department. What We're Looking For: To thrive in this role, you'll need: A degree-level qualification (or equivalent) Proven experience as a senior PA in a similar role. Excellent interpersonal skills and the ability to communicate professionally. Strong organisational skills with a keen attention to detail. Proficiency in Microsoft Office applications and familiarity with ISAMS or similar databases. Why Join Us? We offer a supportive and dynamic work environment with a range of fantastic perks, including: Defined Pension Contribution Scheme: With up to 14% employer contributions. Life Insurance Cover. Salary Exchange Options: Including additional pension contributions and childcare vouchers. Free Lunches. Simply Health Plan: Covering flu jabs, online GP services, and counselling. Local Discounts: Enjoy perks at local shops and restaurants. Season Ticket Loans and Ride to Work Scheme. Professional Development Support: Opportunities for training and growth. How to Apply: If you are ready to bring your skills and enthusiasm to our vibrant educational community, we want to hear from you so please apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Ready to make a real difference in education? Join MyTutor, the UK's leading online one-to-one tutoring platform and part of the IXL Learning family. We're on a mission to improve education for everyone, and we're looking for a Customer Operations Team Lead to help us scale smartly. This role combines people leadership and analytical problem-solving. You'll lead a team of 5-7 Senior Customer Operations Executives within our Customer Operations function-developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back-office processes. At the same time, you'll use data and process thinking to spot bottlenecks, drive improvements, and make our operation more efficient and resilient as we grow. This is a full-time position in our London office on Old Street. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week. WHAT YOU'LL BE DOING Lead and develop a high-performing team of 5-7 Senior Customer Operations Executives: coaching, setting clear expectations, rewarding top performance, and holding people accountable when standards slip Own your team's delivery across inbound service levels and back-office processes, solving acute coverage issues and ensuring productivity stays high Analyse performance trends using Intercom, SQL, and GSheets: self-serve data, build reporting, and get ahead of emerging problems before they impact our customers Run quality assurance for your team - measuring knowledge, accuracy, and customer experience - and take action to raise the bar Identify and deliver improvements to processes, tools, and workflows that increase efficiency or customer satisfaction, working with stakeholders across Operations, Product, and beyond Be a subject matter expert on our customers, our product and our processes, the go-to person for escalations and complex queries WHAT WE'RE LOOKING FOR Proven experience leading a customer operations or service team (ideally 5+ people) with direct accountability for both people management and process outcomes Demonstrated track record of consistently meeting or exceeding key operational goals, including Service Level Agreements (SLAs), Customer Satisfaction (CSAT) and team productivity targets Experience using data to lead: confident in GSheets and (ideally) able to self-serve SQL for analysis; proficiency in building reporting and diagnosing performance issues A proactive mindset that thrives on problem-solving and process optimisation with an ability to identify and address root causes to improve customer outcomes Ability to communicate with clarity, whether coaching an exec, presenting to stakeholders, or managing a customer escalation Proactive, resilient, and able to prioritise and manage competing demands between urgent, short-term operational issues and strategic, longer-term initiatives Deep understanding of what constitutes an exceptional customer experience and how to successfully deliver that experience efficiently and at scale Safeguarding is everyone's business at MyTutor - we are committed to safeguarding the welfare of children, young people and adults, and we expect all team members to share this commitment. This position is subject to an Enhanced DBS Disclosure check with children's barred list check. ABOUT IXL LEARNING IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example: 1 in 4 students in the United States uses Rosetta Stone provides an immersive learning experience for 25 languages Wyzant is the nation's largest community of tutors, covering 300+ subjects Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team. At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer.
Feb 27, 2026
Full time
Ready to make a real difference in education? Join MyTutor, the UK's leading online one-to-one tutoring platform and part of the IXL Learning family. We're on a mission to improve education for everyone, and we're looking for a Customer Operations Team Lead to help us scale smartly. This role combines people leadership and analytical problem-solving. You'll lead a team of 5-7 Senior Customer Operations Executives within our Customer Operations function-developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back-office processes. At the same time, you'll use data and process thinking to spot bottlenecks, drive improvements, and make our operation more efficient and resilient as we grow. This is a full-time position in our London office on Old Street. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week. WHAT YOU'LL BE DOING Lead and develop a high-performing team of 5-7 Senior Customer Operations Executives: coaching, setting clear expectations, rewarding top performance, and holding people accountable when standards slip Own your team's delivery across inbound service levels and back-office processes, solving acute coverage issues and ensuring productivity stays high Analyse performance trends using Intercom, SQL, and GSheets: self-serve data, build reporting, and get ahead of emerging problems before they impact our customers Run quality assurance for your team - measuring knowledge, accuracy, and customer experience - and take action to raise the bar Identify and deliver improvements to processes, tools, and workflows that increase efficiency or customer satisfaction, working with stakeholders across Operations, Product, and beyond Be a subject matter expert on our customers, our product and our processes, the go-to person for escalations and complex queries WHAT WE'RE LOOKING FOR Proven experience leading a customer operations or service team (ideally 5+ people) with direct accountability for both people management and process outcomes Demonstrated track record of consistently meeting or exceeding key operational goals, including Service Level Agreements (SLAs), Customer Satisfaction (CSAT) and team productivity targets Experience using data to lead: confident in GSheets and (ideally) able to self-serve SQL for analysis; proficiency in building reporting and diagnosing performance issues A proactive mindset that thrives on problem-solving and process optimisation with an ability to identify and address root causes to improve customer outcomes Ability to communicate with clarity, whether coaching an exec, presenting to stakeholders, or managing a customer escalation Proactive, resilient, and able to prioritise and manage competing demands between urgent, short-term operational issues and strategic, longer-term initiatives Deep understanding of what constitutes an exceptional customer experience and how to successfully deliver that experience efficiently and at scale Safeguarding is everyone's business at MyTutor - we are committed to safeguarding the welfare of children, young people and adults, and we expect all team members to share this commitment. This position is subject to an Enhanced DBS Disclosure check with children's barred list check. ABOUT IXL LEARNING IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example: 1 in 4 students in the United States uses Rosetta Stone provides an immersive learning experience for 25 languages Wyzant is the nation's largest community of tutors, covering 300+ subjects Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team. At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer.
Primary Supply Teachers: Catholic Multi-Academy Trust (MAT) Blackpool and Fylde Coast March 2026 Start Strategic Ad-hoc and Long-Term Roles: Build Your Path to September 2026 Are you looking for a career reset this March? We are currently seeking dedicated Primary Teachers to support a leading Catholic Multi-Academy Trust across the Blackpool and Fylde coast ranging from Kirkahm to Fleetwood. With "Mad March" being our busiest period, this is the perfect time to get your foot in the door. By proving your impact now, you will be ideally positioned for permanent vacancies that arise following the May resignation deadline for September 2026 starts. Choose Your Path: Daily Cover vs. Long-Term Teaching We offer two distinct ways to work within the Trust, allowing you to choose the level of responsibility that fits your current lifestyle: 1. Daily Ad-hoc Cover ( 120 - 150 per day) Ideal for those seeking flexibility and a lower-stress "work-life" balance. The Role: Deliver pre-planned lessons provided by the school. Requirements: High-quality delivery, marking the day's work, and ensuring the classroom is reset and tidy before you leave. The Benefit: No planning or staff meetings perfect for "stepping stones" into the Trust. 2. Long-Term Teaching Posts ( 168.80+ per day) For those ready to take ownership of a class and integrate into the school community. The Role: Full teaching responsibilities, including planning, assessment, and wider school contributions (parents' evenings, staff meetings). Pay: Paid to the M-Scale (starting from 168.80 per day, as stated by the school). The Benefit: Direct experience that leads to permanent recruitment. The Catholic Ethos & Your Career As these schools sit within a Catholic MAT, all staff are expected to support and uphold the spiritual mission of the Trust. Permanent Prospects: While not required for supply work, teachers who wish to transition into a permanent contract will be encouraged to obtain the Catholic Certificate in Religious Studies (CCRS) . We can provide guidance on how to begin this qualification. Why Join Tradewind This March? "Mad March" Volume: Experience the highest demand of the year with consistent local work. September Strategy: Secure a reputation in your favourite schools before the September 2026 recruitment drive. Free CPD: Access 2,500+ courses to ensure your teaching methods stay current. Local Expertise: We have 8 years recruitment experience with Fylde Coast Primary schools. Requirements: Qualified Teacher Status (QTS) is essential. A respectful and supportive approach to the Catholic faith and school traditions. Strong classroom management and a commitment to high standards. Enhanced DBS on the Update Service (or willingness to apply). Ready to Start? Get ahead of the curve and join us for the March rush. Contact Kara Gardner today for a confidential discussion about your next move. Call: (phone number removed) Email: (url removed) Visit: Tradewind Recruitment, Preston
Feb 27, 2026
Seasonal
Primary Supply Teachers: Catholic Multi-Academy Trust (MAT) Blackpool and Fylde Coast March 2026 Start Strategic Ad-hoc and Long-Term Roles: Build Your Path to September 2026 Are you looking for a career reset this March? We are currently seeking dedicated Primary Teachers to support a leading Catholic Multi-Academy Trust across the Blackpool and Fylde coast ranging from Kirkahm to Fleetwood. With "Mad March" being our busiest period, this is the perfect time to get your foot in the door. By proving your impact now, you will be ideally positioned for permanent vacancies that arise following the May resignation deadline for September 2026 starts. Choose Your Path: Daily Cover vs. Long-Term Teaching We offer two distinct ways to work within the Trust, allowing you to choose the level of responsibility that fits your current lifestyle: 1. Daily Ad-hoc Cover ( 120 - 150 per day) Ideal for those seeking flexibility and a lower-stress "work-life" balance. The Role: Deliver pre-planned lessons provided by the school. Requirements: High-quality delivery, marking the day's work, and ensuring the classroom is reset and tidy before you leave. The Benefit: No planning or staff meetings perfect for "stepping stones" into the Trust. 2. Long-Term Teaching Posts ( 168.80+ per day) For those ready to take ownership of a class and integrate into the school community. The Role: Full teaching responsibilities, including planning, assessment, and wider school contributions (parents' evenings, staff meetings). Pay: Paid to the M-Scale (starting from 168.80 per day, as stated by the school). The Benefit: Direct experience that leads to permanent recruitment. The Catholic Ethos & Your Career As these schools sit within a Catholic MAT, all staff are expected to support and uphold the spiritual mission of the Trust. Permanent Prospects: While not required for supply work, teachers who wish to transition into a permanent contract will be encouraged to obtain the Catholic Certificate in Religious Studies (CCRS) . We can provide guidance on how to begin this qualification. Why Join Tradewind This March? "Mad March" Volume: Experience the highest demand of the year with consistent local work. September Strategy: Secure a reputation in your favourite schools before the September 2026 recruitment drive. Free CPD: Access 2,500+ courses to ensure your teaching methods stay current. Local Expertise: We have 8 years recruitment experience with Fylde Coast Primary schools. Requirements: Qualified Teacher Status (QTS) is essential. A respectful and supportive approach to the Catholic faith and school traditions. Strong classroom management and a commitment to high standards. Enhanced DBS on the Update Service (or willingness to apply). Ready to Start? Get ahead of the curve and join us for the March rush. Contact Kara Gardner today for a confidential discussion about your next move. Call: (phone number removed) Email: (url removed) Visit: Tradewind Recruitment, Preston
Commence September 2026 Permanent Full time Felsted is a forward-looking independent day and boarding school in North Essex. We have an exciting opportunity for a suitably qualified and passionate Head of Theology, Ethics and Philosophy (Religious Studies). This position plays a key role in leading, managing and developing the department to ensure it achieves the highest possible standards of excellence in all its activities. The role includes responsibility for curriculum design, assessment and teaching & learning across the Theology, Ethics and Philosophy department. The successful candidate will be an impactful teacher and leader, eager to continue raising the profile of the department across the school. They will be knowledgeable of examinations specifications and requirements, be able to support all learners, and be willing and able to make a significant contribution to opportunities for pupil learning and engagement beyond the classroom. The ability and willingness to deliver at least one other Humanities subject or EPQ would be expected. The department consists of three teachers, with close working with our resident Chaplain. There is a collegiate culture, with the informal sharing of ideas and best practice a key feature. It is essential that the successful person is committed to delivering exceptional learning to our students, has excellent subject knowledge, specifically a specialism in Theology and Philosophy, and is willing to fully contribute to the co-curricular activities at the School, including boarding, tutoring, sports and activity programmes. This position is a permanent, full time role although we would be willing to consider applicants seeking a part time position. Further information can be found on our website and within the job description. Benefits include free parking; contributory pension scheme; subsidised membership to the School's healthcare scheme with BUPA; free lunch on full days worked; free hot drinks and breaktime refreshments; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop and membership to Felsted Connect, an online platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards. Felsted School has its own salary scale which compares favourably against other independent schools and is well above that of the maintained sector. Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities. The closing date for receipt of applications is Monday 9 March at 9:00am. Interviews will be held shortly after the closing date. Please note that we will review applications on a rolling basis and reserve the right to close the application window early and interview prior to the date above. If you would like to apply for this position, please visit our website to complete our online application process. Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a 'culture of vigilance' to safeguard and protect all in its care, and to all aspects of its 'Safeguarding (Child Protection and Staff Behaviour) Policy'. Please note, it is an offence to apply for this position if barred from engaging in regulated activity relevant to children. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Feb 27, 2026
Full time
Commence September 2026 Permanent Full time Felsted is a forward-looking independent day and boarding school in North Essex. We have an exciting opportunity for a suitably qualified and passionate Head of Theology, Ethics and Philosophy (Religious Studies). This position plays a key role in leading, managing and developing the department to ensure it achieves the highest possible standards of excellence in all its activities. The role includes responsibility for curriculum design, assessment and teaching & learning across the Theology, Ethics and Philosophy department. The successful candidate will be an impactful teacher and leader, eager to continue raising the profile of the department across the school. They will be knowledgeable of examinations specifications and requirements, be able to support all learners, and be willing and able to make a significant contribution to opportunities for pupil learning and engagement beyond the classroom. The ability and willingness to deliver at least one other Humanities subject or EPQ would be expected. The department consists of three teachers, with close working with our resident Chaplain. There is a collegiate culture, with the informal sharing of ideas and best practice a key feature. It is essential that the successful person is committed to delivering exceptional learning to our students, has excellent subject knowledge, specifically a specialism in Theology and Philosophy, and is willing to fully contribute to the co-curricular activities at the School, including boarding, tutoring, sports and activity programmes. This position is a permanent, full time role although we would be willing to consider applicants seeking a part time position. Further information can be found on our website and within the job description. Benefits include free parking; contributory pension scheme; subsidised membership to the School's healthcare scheme with BUPA; free lunch on full days worked; free hot drinks and breaktime refreshments; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop and membership to Felsted Connect, an online platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards. Felsted School has its own salary scale which compares favourably against other independent schools and is well above that of the maintained sector. Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities. The closing date for receipt of applications is Monday 9 March at 9:00am. Interviews will be held shortly after the closing date. Please note that we will review applications on a rolling basis and reserve the right to close the application window early and interview prior to the date above. If you would like to apply for this position, please visit our website to complete our online application process. Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a 'culture of vigilance' to safeguard and protect all in its care, and to all aspects of its 'Safeguarding (Child Protection and Staff Behaviour) Policy'. Please note, it is an offence to apply for this position if barred from engaging in regulated activity relevant to children. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Job Purpose To be the technical expert lead within area of registration and point of technical contact for other Registered Building Inspectors within a regional team whilst effectively applying building regulation knowledge and the efficient assessment and processing of building regulation applications for own workload, working with builders and technical staff to develop good customer relations. Key Responsibilities Taking responsibility for the assessment of building regulation applications for building control applications on low rise developments, on dwellings upto and including 3 storeys within RBI class banding, examining detailed drawings and supplementary information in accordance with specified procedures and performance targets (KPIs) To act as the primary contact for the client during the design phase including any design amendments during the construction phase, undertaking pre and post design negotiations with clients to ensure effective compliance with the Building Regulations and technical issues. Ensure that Projects are checked and monitored with accuracy, ensuring that all statutory consultations are completed in correct timescales and that adequate evidence has been provided for verification of the design. Contributing to the assessment of building regulation applications for other type of developments under supervision in order to expand experience and scope of registration. Assist in the resolution, by persuasion, negotiation and formal proceedings of problems relating to initial notices, design approvals, site work and final certificates. Where required, to support in the issue of site and type approvals to clients promptly to specified standards, guidance and in accordance with KPIs. Highlight technical issues and company Standards regarding Building Regulations to the industry and public. Promoting company services to existing and potential clients. Supporting risk management surveyors by the provision of expert advice, communication of key stages for inspection relating to complex building control elements in accordance with supervision and escalation policy; ensuring oversight is provided only to projects within RBI class band. Carrying out site inspections as required to meet the needs of the business in accordance with RBI class banding. To support with technical escalation for Registered Building Inspectors within the regional team in accordance with the Supervision and Technical Oversight Forum Policy. Providing support for the escalation of day-to-day technical queries and issues as part of the escalation structure; reviewing with other Building Control Project Managers and escalating where appropriate to the Principal Building Control Project Manager or the BC Technical meetings where necessary. Embrace the principles of quality and regulatory compliance in every activity, proactively upholding standards, engaging with sample/audit activities and fully contributing to service improvement. Where necessary, assist with monitoring, sample and auditing activities to support the success of the service. Where required, provide assistance to the Head of Building Control Technical Delivery in the provision of house type approval (HTA) services as allocated in accordance with the HTA system. Where required, support the Complex and Commercial Team in the provision of bespoke quotes for building control services following agreed processes; ensuring they are generated, communicated and recorded in accordance with policy and KPIs. Skills & Experience Technical knowledge of Building Regulations and other relevant construction standards. Ability to undertake site inspections to assess both quality and the cause/effect of building defects. Commercial awareness and ability to work as part of a team. Ability to create not only good working relationships with other construction professionals but to be able to deal effectively with members of the public. The ability to meet deadlines and manage own workload within agreed parameters. Working knowledge of Microsoft 365 suite of apps (Word, Excel, Outlook, SharePoint for example). Full UK Driving Licence (Automatic or Manual) Qualifications and Educational Requirements Qualified as a minimum to associate or similar surveyor level (AssocRICS, TechCIOB, Grad CABE, ACABE, or similar) level with the ambition to progress to full chartered membership and a minimum of class 2A Registered Building Inspector Personal Attributes Flexible in personal approach. Excellent communication skills. Ability to motivate self and influence others. Demonstratable ability to use own initiative Benefits 25 days Annual Leave + Bank Holidays + Well-being days Up to 13% Pension contribution Eligibility for an Annual Bonus Private Medical & Dental Life Assurance Wellbeing and Development Scheme + EAP + Health Assessments subject to scheme eligibility Study & continuing Professional Development Support Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Feb 27, 2026
Full time
Job Purpose To be the technical expert lead within area of registration and point of technical contact for other Registered Building Inspectors within a regional team whilst effectively applying building regulation knowledge and the efficient assessment and processing of building regulation applications for own workload, working with builders and technical staff to develop good customer relations. Key Responsibilities Taking responsibility for the assessment of building regulation applications for building control applications on low rise developments, on dwellings upto and including 3 storeys within RBI class banding, examining detailed drawings and supplementary information in accordance with specified procedures and performance targets (KPIs) To act as the primary contact for the client during the design phase including any design amendments during the construction phase, undertaking pre and post design negotiations with clients to ensure effective compliance with the Building Regulations and technical issues. Ensure that Projects are checked and monitored with accuracy, ensuring that all statutory consultations are completed in correct timescales and that adequate evidence has been provided for verification of the design. Contributing to the assessment of building regulation applications for other type of developments under supervision in order to expand experience and scope of registration. Assist in the resolution, by persuasion, negotiation and formal proceedings of problems relating to initial notices, design approvals, site work and final certificates. Where required, to support in the issue of site and type approvals to clients promptly to specified standards, guidance and in accordance with KPIs. Highlight technical issues and company Standards regarding Building Regulations to the industry and public. Promoting company services to existing and potential clients. Supporting risk management surveyors by the provision of expert advice, communication of key stages for inspection relating to complex building control elements in accordance with supervision and escalation policy; ensuring oversight is provided only to projects within RBI class band. Carrying out site inspections as required to meet the needs of the business in accordance with RBI class banding. To support with technical escalation for Registered Building Inspectors within the regional team in accordance with the Supervision and Technical Oversight Forum Policy. Providing support for the escalation of day-to-day technical queries and issues as part of the escalation structure; reviewing with other Building Control Project Managers and escalating where appropriate to the Principal Building Control Project Manager or the BC Technical meetings where necessary. Embrace the principles of quality and regulatory compliance in every activity, proactively upholding standards, engaging with sample/audit activities and fully contributing to service improvement. Where necessary, assist with monitoring, sample and auditing activities to support the success of the service. Where required, provide assistance to the Head of Building Control Technical Delivery in the provision of house type approval (HTA) services as allocated in accordance with the HTA system. Where required, support the Complex and Commercial Team in the provision of bespoke quotes for building control services following agreed processes; ensuring they are generated, communicated and recorded in accordance with policy and KPIs. Skills & Experience Technical knowledge of Building Regulations and other relevant construction standards. Ability to undertake site inspections to assess both quality and the cause/effect of building defects. Commercial awareness and ability to work as part of a team. Ability to create not only good working relationships with other construction professionals but to be able to deal effectively with members of the public. The ability to meet deadlines and manage own workload within agreed parameters. Working knowledge of Microsoft 365 suite of apps (Word, Excel, Outlook, SharePoint for example). Full UK Driving Licence (Automatic or Manual) Qualifications and Educational Requirements Qualified as a minimum to associate or similar surveyor level (AssocRICS, TechCIOB, Grad CABE, ACABE, or similar) level with the ambition to progress to full chartered membership and a minimum of class 2A Registered Building Inspector Personal Attributes Flexible in personal approach. Excellent communication skills. Ability to motivate self and influence others. Demonstratable ability to use own initiative Benefits 25 days Annual Leave + Bank Holidays + Well-being days Up to 13% Pension contribution Eligibility for an Annual Bonus Private Medical & Dental Life Assurance Wellbeing and Development Scheme + EAP + Health Assessments subject to scheme eligibility Study & continuing Professional Development Support Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Control Manager - Payments - Vice President BOURNEMOUTH, DORSET, United Kingdom Job Identification Job Category Control Officers Business Unit Commercial & Investment Bank Posting Date 02/20/2026, 08:08 AM Job Schedule Full time Job Description In support of the rapidly evolving payments landscape, the Payments Controls Organization is advancing its strategic operating model through our newest Center of Excellence under the recently formed Audit and Controls Engagement Team. This role is for the inaugural Program Manager that will build, from the ground up, this centralized oversight function, responsible for providing coordination and support across Audit, Testing Center of Excellence (TCoE), Regulatory Exams, and CCOR functions. This is a high-visibility role with senior leaders of the controls organization, requiring effective communication skills, a passion for change management, and the ability to drive consistency and excellence in audit and controls engagement across the global Payments organization. Job responsibilities Deliver better testing outcomes and elevate overall exam and audit results through focused expertise. Prepare teams for upcoming reviews by sharing key themes, hot topics, and best practices in advance. Provide structure to the engagement process and offer stakeholders clear best practices through creation of a new program and associated trainings. Analyze past engagement data utilizing new tools that capture recurring challenges. Utilize advanced tools during the preparation stage to identify potential findings and challenges. Drive greater consistency across control activities through standardization and education. Foster enhanced partnership to resolve common model issues and promote best practices. Enable efficient remediation and closure of control gaps by accelerating escalation and resolution of findings. Improve communication and collaboration between Audit, Testing Center of Excellence (TCoE), Regulatory Engagement, and CCOR functions. Strengthen alignment with business objectives by supporting the adoption of proven strategies and innovative solutions. Qualifications, capabilities, and skills Program management experience in risk and controls function, preferably at a Vice President level. Experience solving complex business problems and driving projects to completion. Ability to influence outcomes and get the best from people, even where no direct line management responsibility exists. Experience working with geographically distributed and culturally diverse workgroups. Assimilates broad-ranging information quickly and able to distill into key points. Quickly establishes rapport with business heads and other leaders. End-to-end project management experience, including scoping, business case development, implementation, and change management. Exceptional analytical skills to understand a diverse array of programs and complex end-to-end workflows. Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility/adaptability to changeable directives. Proficient in data analysis and reporting at an executive level. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Feb 27, 2026
Full time
Control Manager - Payments - Vice President BOURNEMOUTH, DORSET, United Kingdom Job Identification Job Category Control Officers Business Unit Commercial & Investment Bank Posting Date 02/20/2026, 08:08 AM Job Schedule Full time Job Description In support of the rapidly evolving payments landscape, the Payments Controls Organization is advancing its strategic operating model through our newest Center of Excellence under the recently formed Audit and Controls Engagement Team. This role is for the inaugural Program Manager that will build, from the ground up, this centralized oversight function, responsible for providing coordination and support across Audit, Testing Center of Excellence (TCoE), Regulatory Exams, and CCOR functions. This is a high-visibility role with senior leaders of the controls organization, requiring effective communication skills, a passion for change management, and the ability to drive consistency and excellence in audit and controls engagement across the global Payments organization. Job responsibilities Deliver better testing outcomes and elevate overall exam and audit results through focused expertise. Prepare teams for upcoming reviews by sharing key themes, hot topics, and best practices in advance. Provide structure to the engagement process and offer stakeholders clear best practices through creation of a new program and associated trainings. Analyze past engagement data utilizing new tools that capture recurring challenges. Utilize advanced tools during the preparation stage to identify potential findings and challenges. Drive greater consistency across control activities through standardization and education. Foster enhanced partnership to resolve common model issues and promote best practices. Enable efficient remediation and closure of control gaps by accelerating escalation and resolution of findings. Improve communication and collaboration between Audit, Testing Center of Excellence (TCoE), Regulatory Engagement, and CCOR functions. Strengthen alignment with business objectives by supporting the adoption of proven strategies and innovative solutions. Qualifications, capabilities, and skills Program management experience in risk and controls function, preferably at a Vice President level. Experience solving complex business problems and driving projects to completion. Ability to influence outcomes and get the best from people, even where no direct line management responsibility exists. Experience working with geographically distributed and culturally diverse workgroups. Assimilates broad-ranging information quickly and able to distill into key points. Quickly establishes rapport with business heads and other leaders. End-to-end project management experience, including scoping, business case development, implementation, and change management. Exceptional analytical skills to understand a diverse array of programs and complex end-to-end workflows. Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility/adaptability to changeable directives. Proficient in data analysis and reporting at an executive level. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Organisation: Life for a Life Memorial Forests Location: South-West England (Somerset region) travel expected to memorial forest locations including Yeovil, Taunton, and Bristol Working Pattern: 1 2 weekend days per month (Saturdays and/or Sundays only) Pay: £12.60 per hour About Us Life for a Life is a growing UK charity that enables families and individuals to celebrate or commemorate loved ones by planting memorial trees or scattering ashes at over sixty woodland locations across the country. We create living memorials in beautiful natural settings, offering families a peaceful, meaningful experience that lasts for generations. The Role We are seeking a compassionate, self-motivated Tree Dedication / Memorial Ceremony Co-ordinator to lead memorial tree dedications and ashes scattering ceremonies at sites across the South-West. You will act as the face of the charity during ceremonies, guiding families with empathy, insight, and gentle humour. Ceremonies are non-religious, centred on nature, remembrance, and the charity s mission. This is a sessional role approximately 1 2 days per month, primarily weekends. Travel will be required to memorial forest locations including Yeovil, Taunton, and Bristol . Key Responsibilities Conduct memorial tree dedications and ashes scatterings with care and sensitivity Liaise with families ahead of dedication days, answering queries and offering guidance Represent Life for a Life with compassion and professionalism at all times Work closely with Head Office and the wider management team Support administrative tasks as needed, such as installing updated memorial plaques Contribute to the rejuvenation and management of memorial forests through respectful engagement Who This Role Would Suit This role would particularly suit: A qualified or trainee civil celebrant A semi-retired professional seeking meaningful weekend work Someone with experience in bereavement support, funeral services, counselling, teaching, or community roles A self-employed professional looking for occasional additional work Please note: this role involves supporting bereaved families during deeply personal moments. Applicants must be comfortable working sensitively with grief and loss. Person Specification What We re Looking For Reliable travel to memorial forest locations using own vehicle Full UK driving licence Excellent interpersonal and communication skills, with empathy, insight, and gentle humour Highly organised and able to work independently Comfortable working outdoors in varying terrain and weather conditions (clothing and footwear provided) Punctual, dependable, and community-minded Confident supporting bereaved clients in a sensitive and caring manner A genuine interest in nature, the environment, or horticulture (desirable) Previous experience working or volunteering within a charity or community organisation (desirable) Why Work With Us Guide families through deeply meaningful memorial ceremonies entirely outdoors in beautiful woodland settings Flexible weekend schedule only 1 2 days per month All clothing, footwear, and tools provided Work for a small, supportive charity where your contribution is valued Leave a lasting legacy for families and the environment How to Apply If this role speaks to you, please submit your CV and a short covering letter by 12th March 2026 explaining your interest in working with Life for a Life and your relevant experience.
Feb 26, 2026
Full time
Organisation: Life for a Life Memorial Forests Location: South-West England (Somerset region) travel expected to memorial forest locations including Yeovil, Taunton, and Bristol Working Pattern: 1 2 weekend days per month (Saturdays and/or Sundays only) Pay: £12.60 per hour About Us Life for a Life is a growing UK charity that enables families and individuals to celebrate or commemorate loved ones by planting memorial trees or scattering ashes at over sixty woodland locations across the country. We create living memorials in beautiful natural settings, offering families a peaceful, meaningful experience that lasts for generations. The Role We are seeking a compassionate, self-motivated Tree Dedication / Memorial Ceremony Co-ordinator to lead memorial tree dedications and ashes scattering ceremonies at sites across the South-West. You will act as the face of the charity during ceremonies, guiding families with empathy, insight, and gentle humour. Ceremonies are non-religious, centred on nature, remembrance, and the charity s mission. This is a sessional role approximately 1 2 days per month, primarily weekends. Travel will be required to memorial forest locations including Yeovil, Taunton, and Bristol . Key Responsibilities Conduct memorial tree dedications and ashes scatterings with care and sensitivity Liaise with families ahead of dedication days, answering queries and offering guidance Represent Life for a Life with compassion and professionalism at all times Work closely with Head Office and the wider management team Support administrative tasks as needed, such as installing updated memorial plaques Contribute to the rejuvenation and management of memorial forests through respectful engagement Who This Role Would Suit This role would particularly suit: A qualified or trainee civil celebrant A semi-retired professional seeking meaningful weekend work Someone with experience in bereavement support, funeral services, counselling, teaching, or community roles A self-employed professional looking for occasional additional work Please note: this role involves supporting bereaved families during deeply personal moments. Applicants must be comfortable working sensitively with grief and loss. Person Specification What We re Looking For Reliable travel to memorial forest locations using own vehicle Full UK driving licence Excellent interpersonal and communication skills, with empathy, insight, and gentle humour Highly organised and able to work independently Comfortable working outdoors in varying terrain and weather conditions (clothing and footwear provided) Punctual, dependable, and community-minded Confident supporting bereaved clients in a sensitive and caring manner A genuine interest in nature, the environment, or horticulture (desirable) Previous experience working or volunteering within a charity or community organisation (desirable) Why Work With Us Guide families through deeply meaningful memorial ceremonies entirely outdoors in beautiful woodland settings Flexible weekend schedule only 1 2 days per month All clothing, footwear, and tools provided Work for a small, supportive charity where your contribution is valued Leave a lasting legacy for families and the environment How to Apply If this role speaks to you, please submit your CV and a short covering letter by 12th March 2026 explaining your interest in working with Life for a Life and your relevant experience.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Loss & Bereavement Specialist Worker Salary: £27,000- £32,000 pro rata Location: Advance Headoffice Hammersmith & Women s centres across London, with co- location at HMP Bronzefield Hours: 21 hours per week Contract: Fixed Term March 2027 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance. Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children s care and offer crisis intervention and support during acute phases of loss/bereavement. The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women s emotional needs are met in custody and community via our Women s centres. The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release. A car may be desirable for this role, though not essential. About You: To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills: Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss. An understanding of violence against women and girls and its links to women in the criminal justice system. Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing date for applications: 16th March 2026 Interviews are taking place w/c 23rd March 2026 Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Feb 26, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Loss & Bereavement Specialist Worker Salary: £27,000- £32,000 pro rata Location: Advance Headoffice Hammersmith & Women s centres across London, with co- location at HMP Bronzefield Hours: 21 hours per week Contract: Fixed Term March 2027 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance. Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children s care and offer crisis intervention and support during acute phases of loss/bereavement. The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women s emotional needs are met in custody and community via our Women s centres. The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release. A car may be desirable for this role, though not essential. About You: To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills: Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss. An understanding of violence against women and girls and its links to women in the criminal justice system. Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing date for applications: 16th March 2026 Interviews are taking place w/c 23rd March 2026 Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23261 Your New Job Title: Mandarin speaking Relationship Manager (Corporate Banking) The Skills You Need: Fluent Mandarin, with strong credit analytical skillset and client relations experience in Corporate Banking sector Your New Salary: £60-85k depending on experience Location: Central London Job Status: Permanent. Hybrid working, 4 days in the office and 1 day WFH Report to: Head of Corporate Banking Relationship Manager - Summary: Assist Head of Corporate Banking Department to achieve Corporate Banking s team and sales KPIs. Support the growth of Corporate Banking London Branch business in a sustainable and profitable manner, while behaves ethically and produces work that is compliance with relevant Laws and Regulatory requirements. Execute banking solutions to meet the needs of new and existing Corporate Banking clients. Relationship Manager - What You'll be Doing Each Day: Grow the baseline trade revenues, assets and enhance returns from the baseline levels from existing clients in your portfolio to meet individual and team targets; Enhance relationships with Head Office, Domestic Branches and your existing portfolio clients to increase size of deals and explore cross-selling opportunities, such as loans, deposits, trade finance, cash management, FX, bond issuance, RMB business, etc.; Actively look for new clients to expand London Branch s asset size. Provide and promote high quality corporate banking products and services to your clients; Update and maintain accurate client/credit files; Carry out Pre-loan investigation, credit procedure and after-loan management, the implementation of the trade financing business review and self-examination; Carry out corporate KYC and AML related work; Arrange legal related works including but not limited to documentation and clause negotiation; Responsible for internal system related works, including but not limited to credit application, review and maintenance. Lead by example and mentor other CB junior team members on effective communication to create a cohesive and professional culture across London Branch. Produce high quality client support documentations and meetings preparations. In addition to these duties, the Employee may from time to time be required to undertake additional or other duties within his/her capacity as necessary to meet the needs of the bank's business. Relationship Manager - The skills you need to succeed: Degree Holder (minimum) or higher educational level Fluent in both English and Mandarin (written and spoken) Solid relevant experience in UK corporate banking sector, with demonstrable experience in developing both UK and Chinese corporate clients (not SME or private clients) Ability to independently undertake both business development and transaction execution Strong credit analytical skillset Demonstrable strong counterparty relationships Good understanding of business procedures. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Feb 26, 2026
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23261 Your New Job Title: Mandarin speaking Relationship Manager (Corporate Banking) The Skills You Need: Fluent Mandarin, with strong credit analytical skillset and client relations experience in Corporate Banking sector Your New Salary: £60-85k depending on experience Location: Central London Job Status: Permanent. Hybrid working, 4 days in the office and 1 day WFH Report to: Head of Corporate Banking Relationship Manager - Summary: Assist Head of Corporate Banking Department to achieve Corporate Banking s team and sales KPIs. Support the growth of Corporate Banking London Branch business in a sustainable and profitable manner, while behaves ethically and produces work that is compliance with relevant Laws and Regulatory requirements. Execute banking solutions to meet the needs of new and existing Corporate Banking clients. Relationship Manager - What You'll be Doing Each Day: Grow the baseline trade revenues, assets and enhance returns from the baseline levels from existing clients in your portfolio to meet individual and team targets; Enhance relationships with Head Office, Domestic Branches and your existing portfolio clients to increase size of deals and explore cross-selling opportunities, such as loans, deposits, trade finance, cash management, FX, bond issuance, RMB business, etc.; Actively look for new clients to expand London Branch s asset size. Provide and promote high quality corporate banking products and services to your clients; Update and maintain accurate client/credit files; Carry out Pre-loan investigation, credit procedure and after-loan management, the implementation of the trade financing business review and self-examination; Carry out corporate KYC and AML related work; Arrange legal related works including but not limited to documentation and clause negotiation; Responsible for internal system related works, including but not limited to credit application, review and maintenance. Lead by example and mentor other CB junior team members on effective communication to create a cohesive and professional culture across London Branch. Produce high quality client support documentations and meetings preparations. In addition to these duties, the Employee may from time to time be required to undertake additional or other duties within his/her capacity as necessary to meet the needs of the bank's business. Relationship Manager - The skills you need to succeed: Degree Holder (minimum) or higher educational level Fluent in both English and Mandarin (written and spoken) Solid relevant experience in UK corporate banking sector, with demonstrable experience in developing both UK and Chinese corporate clients (not SME or private clients) Ability to independently undertake both business development and transaction execution Strong credit analytical skillset Demonstrable strong counterparty relationships Good understanding of business procedures. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Who we are and what we do About Hachette UK Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 10 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business. Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder & Stoughton; Headline; Octopus, and Bookouture. They publish fiction and non-fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty-Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, J.K. Rowling, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hachette Learning is a market leader in resources for both primary and secondary schools. Hachette UK is part of Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state-of-the art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland. About Octopus Publishing Group Octopus publish books for everyone. We love to enlighten, nourish, entertain and inspire readers and listeners everywhere. Across the three strands of our publishing - Octopus Colour, Octopus Wellbeing, and Octopus Voices - we publish a wide range of books from award winning cookbooks and wellness titles to ground breaking thought leadership and beautiful illustrated editions across interiors, gardening, fashion, music and lifestyle, as well as a select list of fiction. Octopus is a dynamic, supportive and creative environment where ideas flourish and collaboration is key. What you'll be doing You will be responsible for the sales for Octopus Publishing Group in the UK and internationally, ensuring budget targets are met and exceeded. Working closely with the publishing team you will be a key voice in informing the publishing process from acquisitions to covers to print confirm meetings. You will work particularly closely with colleagues in Editorial, Marketing and Publicity teams to ensure that all aspects of publishing are aligned and editorial ambitions are connected to sales plans. As part of the wider Group Sales team you will be a champion for Octopus's titles, ensuring targets and priorities are communicated and the teams are equipped with the best possible material to sell to their key customers and markets. You will define and deliver strategies across formats and markets, driving sales with enthusiasm and commercial expertise. Who we are looking for We are looking for a highly motivated, team player with a wide experience and knowledge of the market, to join the Hachette UK Group Sales Team on a 12 month fixed term contract to cover a period of parental leave. You must be able to develop strong internal working relationships, be flexible, adaptable and positive, and be highly commercially aware. Good, recent knowledge of the Non Fiction market, including Illustrated Non Fiction, is desirable. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London or Sheffield office, with a blend of in office (3 days) and homeworking (2 days) per week. Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit
Feb 24, 2026
Full time
Who we are and what we do About Hachette UK Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 10 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business. Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder & Stoughton; Headline; Octopus, and Bookouture. They publish fiction and non-fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty-Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, J.K. Rowling, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hachette Learning is a market leader in resources for both primary and secondary schools. Hachette UK is part of Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state-of-the art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland. About Octopus Publishing Group Octopus publish books for everyone. We love to enlighten, nourish, entertain and inspire readers and listeners everywhere. Across the three strands of our publishing - Octopus Colour, Octopus Wellbeing, and Octopus Voices - we publish a wide range of books from award winning cookbooks and wellness titles to ground breaking thought leadership and beautiful illustrated editions across interiors, gardening, fashion, music and lifestyle, as well as a select list of fiction. Octopus is a dynamic, supportive and creative environment where ideas flourish and collaboration is key. What you'll be doing You will be responsible for the sales for Octopus Publishing Group in the UK and internationally, ensuring budget targets are met and exceeded. Working closely with the publishing team you will be a key voice in informing the publishing process from acquisitions to covers to print confirm meetings. You will work particularly closely with colleagues in Editorial, Marketing and Publicity teams to ensure that all aspects of publishing are aligned and editorial ambitions are connected to sales plans. As part of the wider Group Sales team you will be a champion for Octopus's titles, ensuring targets and priorities are communicated and the teams are equipped with the best possible material to sell to their key customers and markets. You will define and deliver strategies across formats and markets, driving sales with enthusiasm and commercial expertise. Who we are looking for We are looking for a highly motivated, team player with a wide experience and knowledge of the market, to join the Hachette UK Group Sales Team on a 12 month fixed term contract to cover a period of parental leave. You must be able to develop strong internal working relationships, be flexible, adaptable and positive, and be highly commercially aware. Good, recent knowledge of the Non Fiction market, including Illustrated Non Fiction, is desirable. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London or Sheffield office, with a blend of in office (3 days) and homeworking (2 days) per week. Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit
Are you a forward-thinking HR Advisor seeking a new position that offers the work-life balance of term-time working? Do you take pride in your attention to detail and consistently deliver work with a high level of accuracy? If so, this could be the perfect next step for you. You will be joining a genuinely close-knit and supportive HR team of 6 who don't just work well together, they truly value one another. Job title: HR Advisor Location: Folkestone, (own transport is essential due to very occasional travel between sites) Salary: 27,827 FTE = 31,542 Hours: 9am-5pm - 37 hours per week. Working 42 weeks a year. Term time + 2 additional weeks to include INSET days Hybrid: Yes - 1 day a week working from home The team: Working alongside a friendly team of 6 Benefits: Fully funded access to Benenden Healthcare Regular wellbeing and social activities Counselling and mental wellbeing support Access to Mental Health First Aiders Cycle to work scheme Free parking on all our sites with access to E chargers Within this position, you will provide professional HR advice and guidance to line managers and employees across the education sector. This is a varied and rewarding role where no two days are the same. Your responsibilities would be to: Managing a range of employee relations matters, including maternity, paternity, performance management, absence management, disciplinary and grievance cases Providing experienced generalist HR advice and guiding managers through change processes Supporting and coordinating recruitment activities Assisting with the delivery of HR projects and initiatives Monitoring and managing sickness absence Supporting the Head of HR & People Development with analysing HR reports and driving KPI improvements Assisting with pay review and bonus processes Delivering engaging learning and development sessions Tracking and monitoring employee appraisals, performance reviews, and probation processes Carrying out HR administrative duties, including updating systems and reviewing letters relating to employee changes The ideal candidate will possess: CIPD Level 5 qualification Previous experience working within the education sector (desirable) Strong knowledge of HR policies, practices, and employment legislation Excellent relationship-building and communication skills Next steps: If you have the above skills and experience then please apply today. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 24, 2026
Full time
Are you a forward-thinking HR Advisor seeking a new position that offers the work-life balance of term-time working? Do you take pride in your attention to detail and consistently deliver work with a high level of accuracy? If so, this could be the perfect next step for you. You will be joining a genuinely close-knit and supportive HR team of 6 who don't just work well together, they truly value one another. Job title: HR Advisor Location: Folkestone, (own transport is essential due to very occasional travel between sites) Salary: 27,827 FTE = 31,542 Hours: 9am-5pm - 37 hours per week. Working 42 weeks a year. Term time + 2 additional weeks to include INSET days Hybrid: Yes - 1 day a week working from home The team: Working alongside a friendly team of 6 Benefits: Fully funded access to Benenden Healthcare Regular wellbeing and social activities Counselling and mental wellbeing support Access to Mental Health First Aiders Cycle to work scheme Free parking on all our sites with access to E chargers Within this position, you will provide professional HR advice and guidance to line managers and employees across the education sector. This is a varied and rewarding role where no two days are the same. Your responsibilities would be to: Managing a range of employee relations matters, including maternity, paternity, performance management, absence management, disciplinary and grievance cases Providing experienced generalist HR advice and guiding managers through change processes Supporting and coordinating recruitment activities Assisting with the delivery of HR projects and initiatives Monitoring and managing sickness absence Supporting the Head of HR & People Development with analysing HR reports and driving KPI improvements Assisting with pay review and bonus processes Delivering engaging learning and development sessions Tracking and monitoring employee appraisals, performance reviews, and probation processes Carrying out HR administrative duties, including updating systems and reviewing letters relating to employee changes The ideal candidate will possess: CIPD Level 5 qualification Previous experience working within the education sector (desirable) Strong knowledge of HR policies, practices, and employment legislation Excellent relationship-building and communication skills Next steps: If you have the above skills and experience then please apply today. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Feb 22, 2026
Full time
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Feb 20, 2026
Full time
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Are you a forward-thinking HR Advisor seeking a new position that offers the work-life balance of term-time working? Do you take pride in your attention to detail and consistently deliver work with a high level of accuracy? If so, this could be the perfect next step for you. You will be joining a genuinely close-knit and supportive HR team of 6 who don't just work well together, they truly value one another. Job title: HR Advisor Location: Folkestone, (own transport is essential due to very occasional travel between sites) Salary: 27,827 Hours: 9am-5pm - 37 hours per week. Term time + 2 additional weeks to include INSET days Hybrid: Yes - 1 day a week working from home The team: Working alongside a friendly team of 6 Benefits: Fully funded access to Benenden Healthcare Regular wellbeing and social activities Counselling and mental wellbeing support Access to Mental Health First Aiders Cycle to work scheme Free parking on all our sites with access to E chargers Within this position, you will provide professional HR advice and guidance to line managers and employees across the education sector. This is a varied and rewarding role where no two days are the same. Your responsibilities would be to: Managing a range of employee relations matters, including maternity, paternity, performance management, absence management, disciplinary and grievance cases Providing experienced generalist HR advice and guiding managers through change processes Supporting and coordinating recruitment activities Assisting with the delivery of HR projects and initiatives Monitoring and managing sickness absence Supporting the Head of HR & People Development with analysing HR reports and driving KPI improvements Assisting with pay review and bonus processes Delivering engaging learning and development sessions Tracking and monitoring employee appraisals, performance reviews, and probation processes Carrying out HR administrative duties, including updating systems and reviewing letters relating to employee changes The ideal candidate will possess: CIPD Level 5 qualification Previous experience working within the education sector (desirable) Strong knowledge of HR policies, practices, and employment legislation Excellent relationship-building and communication skills Next steps: If you have the above skills and experience then please apply today. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 19, 2026
Full time
Are you a forward-thinking HR Advisor seeking a new position that offers the work-life balance of term-time working? Do you take pride in your attention to detail and consistently deliver work with a high level of accuracy? If so, this could be the perfect next step for you. You will be joining a genuinely close-knit and supportive HR team of 6 who don't just work well together, they truly value one another. Job title: HR Advisor Location: Folkestone, (own transport is essential due to very occasional travel between sites) Salary: 27,827 Hours: 9am-5pm - 37 hours per week. Term time + 2 additional weeks to include INSET days Hybrid: Yes - 1 day a week working from home The team: Working alongside a friendly team of 6 Benefits: Fully funded access to Benenden Healthcare Regular wellbeing and social activities Counselling and mental wellbeing support Access to Mental Health First Aiders Cycle to work scheme Free parking on all our sites with access to E chargers Within this position, you will provide professional HR advice and guidance to line managers and employees across the education sector. This is a varied and rewarding role where no two days are the same. Your responsibilities would be to: Managing a range of employee relations matters, including maternity, paternity, performance management, absence management, disciplinary and grievance cases Providing experienced generalist HR advice and guiding managers through change processes Supporting and coordinating recruitment activities Assisting with the delivery of HR projects and initiatives Monitoring and managing sickness absence Supporting the Head of HR & People Development with analysing HR reports and driving KPI improvements Assisting with pay review and bonus processes Delivering engaging learning and development sessions Tracking and monitoring employee appraisals, performance reviews, and probation processes Carrying out HR administrative duties, including updating systems and reviewing letters relating to employee changes The ideal candidate will possess: CIPD Level 5 qualification Previous experience working within the education sector (desirable) Strong knowledge of HR policies, practices, and employment legislation Excellent relationship-building and communication skills Next steps: If you have the above skills and experience then please apply today. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client, a leading provider in the training sector, is excited to announce an opportunity for a Hospitality Learning Coach. This is a permanent position that offers the chance to work within a supportive and forward-thinking environment. Key Responsibilities: Work with learners at their place of work, coaching them on the knowledge, skills, and behaviours needed to achieve their apprenticeship standards. Collaborate with some of the UK's best-loved names within the industry. Provide guidance and support to learners, ensuring they are motivated and on track to complete their qualifications. Utilise innovative learning strategies and leading-edge technology to deliver high-quality training. Prepare and deliver training materials that meet the needs of the learners and the standards set out by the company. Maintain accurate records of learner progress and provide regular feedback. Job Requirements: NVQ at level 2 in Hospitality. Extensive, relevant vocational experience within a high-end establishment (e.g., Head Chef, Sous Chef, Chef de Partie). Experience in preparing, cooking, and finishing a substantial range of fresh and seasonal dishes. Experience in both front of house and back of house roles. Proficiency in preparing freshly cooked foods such as doughs, pasta, stocks, or sauces using a range of techniques, such as boning and filleting. Ability to work in high-demand environments, meeting targets and tight deadlines. Strong communication and self-motivation skills. Ability to work autonomously. Desirable Qualifications: Minimum Level 3 Teaching qualification. NVQ level 2 or 3 in professional cookery. BTEC level 3 in hospitality management. Experience operating within a work-based learning (WBL) or education environment. Benefits: Full training and support to achieve a teaching qualification. Continuous professional development (CPD) to support occupational expertise. 25 days annual leave, rising with service, plus an additional day for your birthday. Holiday purchase scheme. Flexible working and flexi-time options, including early finish at the end of the week. Health cash plan and virtual GP access. Curated wellbeing package and enhanced sickness pay. Pension scheme with company match up to 5%. Life assurance and enhanced family benefits package. Religious bank holiday swap and long service recognition. Quarterly reward and recognition awards. If you have experience in the hospitality sector and are looking for a rewarding career developing yourself and others, we would love to hear from you. Apply now to join our client's dynamic and dedicated team.
Feb 19, 2026
Full time
Our client, a leading provider in the training sector, is excited to announce an opportunity for a Hospitality Learning Coach. This is a permanent position that offers the chance to work within a supportive and forward-thinking environment. Key Responsibilities: Work with learners at their place of work, coaching them on the knowledge, skills, and behaviours needed to achieve their apprenticeship standards. Collaborate with some of the UK's best-loved names within the industry. Provide guidance and support to learners, ensuring they are motivated and on track to complete their qualifications. Utilise innovative learning strategies and leading-edge technology to deliver high-quality training. Prepare and deliver training materials that meet the needs of the learners and the standards set out by the company. Maintain accurate records of learner progress and provide regular feedback. Job Requirements: NVQ at level 2 in Hospitality. Extensive, relevant vocational experience within a high-end establishment (e.g., Head Chef, Sous Chef, Chef de Partie). Experience in preparing, cooking, and finishing a substantial range of fresh and seasonal dishes. Experience in both front of house and back of house roles. Proficiency in preparing freshly cooked foods such as doughs, pasta, stocks, or sauces using a range of techniques, such as boning and filleting. Ability to work in high-demand environments, meeting targets and tight deadlines. Strong communication and self-motivation skills. Ability to work autonomously. Desirable Qualifications: Minimum Level 3 Teaching qualification. NVQ level 2 or 3 in professional cookery. BTEC level 3 in hospitality management. Experience operating within a work-based learning (WBL) or education environment. Benefits: Full training and support to achieve a teaching qualification. Continuous professional development (CPD) to support occupational expertise. 25 days annual leave, rising with service, plus an additional day for your birthday. Holiday purchase scheme. Flexible working and flexi-time options, including early finish at the end of the week. Health cash plan and virtual GP access. Curated wellbeing package and enhanced sickness pay. Pension scheme with company match up to 5%. Life assurance and enhanced family benefits package. Religious bank holiday swap and long service recognition. Quarterly reward and recognition awards. If you have experience in the hospitality sector and are looking for a rewarding career developing yourself and others, we would love to hear from you. Apply now to join our client's dynamic and dedicated team.
