21 jobs found

You will join as part of the Investment20/20 programme. Location: City of London, London Join as part of the Investment20/20 programme, which offers networking, comprehensive skills training, and industry events. Hands on experience and gain a professional qualification on the job within the Real Estate team of the Business Management and Operations department. Investment20/20 You will join as an apprentice as part of the Investment20/20 programme. You will have opportunities to meet and network with apprentices across the industry, as well as participate in technical skills training, socials and insight events. Who we're looking for Recent school or college graduates with A-levels or BTECs. Individuals unsure that university is the path for them. Must be 18 years old by 1st September to apply for the 2025 intake. Living in England. Must not be enrolled in another funded apprenticeship or further education programme at the time of starting. Ambitious and enthusiastic self starter, eager to learn about the industry. Flexible and attentive to details, possessing good IT skills. Natural flair for developing relationships and an ambitious approach. The Team On this programme, you'll have the opportunity to join the Schroders Capital Real Estate platform supporting the Head of Business Management and the COO in their roles to support and be responsible for the platform. You will get a great insight into the workings of the Real Estate platform, with over USD33bn of assets under management and 1100+ properties. You will gain an understanding of the different types of Real Estate investment strategies and fund structures, and how the platform comes together to deliver value for its clients. What you'll do Provide administrative support to the Real Estate team, assisting with daily operations as well as participating in and supporting key projects and initiatives Shadow Investment team members on site visits and property inspections to gain practical experience and insight into asset management Shadow Fund Operations team members and potentially take part in the operations oversight activities of fund accountants Participate in departmental training sessions and development opportunities provided by Schroders. Support the team in maintaining property and fund related records, databases, and filing systems. Help with the preparation and review of key real estate documents, such as reports, presentations, and correspondence. Conduct basic research on real estate markets, properties, and prospective clients as directed by senior team members. Assist with scheduling meetings, preparing agendas, and taking minutes for internal and external meetings. Assist with processing invoices and expense claims and liaise with internal finance teams where necessary. Demonstrate a proactive approach to learning about the real estate sector and Schroders' business values. Collaborate with other apprentices and departments as required to support wider business projects. Qualifications required A-levels (or equivalent) in any subjects - no minimum UCAS points required. Level 2 in both English and Maths (GCSE grade 9 4 or equivalent) for those undertaking a level 3 or higher apprenticeship. Skills that will help Flexible approach and willingness to engage in various tasks and projects. Attention to detail and accuracy. Numerate with a problem solving mindset. Experience in providing excellent customer service is beneficial. Ultimately, we can teach what you need to know about the job; we just need you to bring your drive, passion and enthusiasm to make the most of the opportunity to start building your career. Please note We recruit on a rolling basis so recommend you apply early. Please only apply for one school leaver role. We encourage candidates to carefully review the available school leaver opportunities and select the one that best matches their interests and skills before submitting an application. Applying to multiple programmes may delay the recruitment process and could result in your applications being withdrawn. If you are unsure which role is the best fit, we recommend reading each job description thoroughly and reaching out if you have any questions before applying. We're looking for the best, whoever they are Diversity is at the heart of our culture. We strive to ensure inclusion at every level, to ensure that our actions match our words, and that our culture of belonging defines how we do business. We are an equal opportunities employer. You're welcome here whatever your socio economic background, race, sex, gender identity, sexual orientation, religious belief, age or disability. Reasonable Adjustments If you require reasonable adjustments to complete the online test or video interview, including additional time, please contact . Please note that a maximum of 25% extra time can be provided for the online test, if appropriate. Please endeavour to complete the video interview within the 7 day window. Extensions are discretionary and may not always be possible due to recruitment timelines. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

Posted on: 05-03-2026 Deadline:19-03-2026 The position of Head of Chemistry offers a knowledgeable, ambitious and dynamic individual an exciting and highly rewarding leadership opportunity. The successful candidate will offer skill, enthusiasm and a passion for their subject which will inspire our students. They should be inspirational leaders of the staff within their team. Candidates will be expected to evaluate the department and provide strong direction and an ambitious vision for the future of Chemistry at Halliford School. The Chemistry department is currently staffed by 2 full time and one part time staff, who work closely together as a team. The department is ably supported by two full time science technicians who are shared across the Science Department. The department shares an office with the Biology and Physics teachers ensuring free exchange of resources and ideas. Each teacher has their own, well-equipped teaching laboratory with interactive LCD screen and the space to complete practical work owing to our small class sizes (maximum of 24 at GCSE but in most cases 20). In Year 7 Students at Halliford are taught 'Science' by one teacher (across 4 x 40 minute lessons per week) before splitting the subject into separate disciplines in Year 8 (2 x 40 minutes per discipline per week). All students commence their GCSE in Chemistry in Year 9 (with 2 x 40 minute lessons per week) following the AQA Chemistry Course (i.e. separate sciences). At the start of Year 10, however, students make a decision, with parental and staff input, whether to continue with 'Separate Sciences' or to switch to the AQA Combined Science: Trilogy course. Students continue, regardless of their chosen qualification pathway to study Chemistry in 3 x 40 minute lessons until the GCSE examinations. At A Level, Students study the AQA Chemistry A level Specification and are endorsed in line with CPAC requirements for their required practical work. A level classes benefit from 8 x 40 minute lessons per week. Co-curricularly, students currently compete in the Surrey SATRO (Scientific Problem Solving) competition, the RSC 'Top of the Bench Competitions as well as the Chemistry Olympiads in the Upper and Lower Sixth. We look forward to the successful candidate growing further opportunities for our students. The Head of Chemistry would work alongside the Heads of Biology and Physics to ensure students at Halliford receive inspirational and caring teaching leading to excellent outcomes, enabling them to access the best and most appropriate higher education courses. To Apply: Email the completed application form, along with a covering letter, addressed to the Headmaster, Mr James Davies to Applications must be received by midday on Thursday 19th March 2026 . Please apply as soon as possible as applications will be considered upon receipt; we reserve the right to interview/appoint before the closing date. We are proactively committed to creating a diverse staff body which reflects the community that we teach. At Halliford School we value diversity and inclusion; we want to attract the best people for the role. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomicstatusor religious beliefs. Halliford School is committed to safeguarding and promoting the welfare of children and young people. We expect all staff,volunteersand visitors to share our commitment. We are an equal opportunitiesemployerand the successful candidate will be subject to enhanced DBS disclosure and employment reference checks. You must be eligible to work in the UK. All applications will be acknowledged by email. Offers of employment are subject to the receipt of a minimum of two references which are satisfactory to theSchool. Please refer to our Recruitment Selection and Disclosure Policy which can be found on the school website.

Job Description We are seeking an experienced EU regulatory lawyer to join the Practical Law team. Practical Law is a leading online know-how service providing expert-created, practical maintained content to help legal professionals work smarter and advise with confidence. Practical Law is part of Thomson Reuters, one of the world's most trusted providers of answers across law, tax, compliance, government and media. Practical Law editors are experienced legal professionals who sit at the intersection of law, technology and the development of AI-driven legal solutions, such as CoCounsel. Practical Law content is written in English and therefore fluency in written and spoken English is essential for this role. As a Senior Specialist Legal Editor, you will use your technical expertise and substantial experience as a practising lawyer in regulatory law and practice in the EU to create and maintain insightful and customer focused content for online publication, and to support the development of Thomson Reuters AI powered legal solutions. Working in a supportive team of highly experienced colleagues, you will deal with a breadth of interesting work. About the Role Major Responsibilities and Accountabilities: Working with your Director, you are responsible for: Researching, writing and maintaining clear, current, and practical legal content aligned with market practice and customer needs, and business objectives. Reviewing and editing content written by others, whether by colleagues or external expert contributors. Keeping up to date with legal, practice and market developments to ensure content remains accurate, relevant and aligned with business objectives. Using your legal expertise to support the development of customer focused Thomson Reuters' AI powered legal solutions. Using your legal expertise and editorial skills to support the development and application of internal AI editorial tools. Ensuring that you develop and maintain an excellent understanding of the legal market, our customers and their emerging needs, and competitors. This includes: interacting effectively with customers, consultation boards and contributors; and working with all parts of the business to deliver insight into business strategies, other products, sales, marketing, and technology development. Attending training events, conferences and talks and otherwise networking with customers and potential customers and with industry leaders. Helping with the development of Practical Law EU content and, more generally with the development of Practical Law. Using your specialist legal knowledge to assist the wider Thomson Reuters team, working with product management, sales, marketing, and technology functions where necessary. About You Mandatory Skills and Experience: You're a fit for the role if you are an EU qualified lawyer with excellent writing and communication skills in English and have: At least 5 years' post qualification experience working as a regulatory lawyer in the EU (preferably (but not essential) with expertise of working in capital markets/financial regulation in France or Germany). Substantial experience of EU regulation law and practice. Excellent writing and communication skills in English, and a passion for writing about legal practice accurately, concisely and in plain English. A collaborative mindset with the ability to work effectively independently and in teams. Strong technical skills and the ability to effectively utilise various tools, including generative AI technologies, to enhance productivity and accuracy. Adaptability and flexibility to work on diverse projects and tasks within the generative AI space as well as new and emerging technologies. A curious mindset, including about the increasing intersection of AI and legal practice, adaptable and open to change. Experience of using AI tools in legal work. Excellent knowledge of online research databases. Comfortable working with ambiguity and in a matrixed environment and proven ability to build strong relationships and collaborate with diverse teams of people who bring different perspectives and lived experiences to the business. Desirable Skills and Experience: Proficient translation skills to effectively translate legal documentation from French or German to English and vice versa. Expertise in the law relating to capital markets or financial regulation in France or Germany. Education/Certification Required Must be an EU qualified lawyer. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real world solutions. Our Grow My Way programming and skills first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on

Who We Are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role As a People Operations Partner, you'll be at the heart of Helsing's operations, ensuring our team functions seamlessly so we can focus on our critical mission. You will be instrumental in building and scaling our people infrastructure, directly contributing to Helsing's technological leadership in defence. But this isn't just about keeping the engine running-you'll be challenged to think outside the box, bring fresh ideas, and make a tangible impact across multiple functions. From onboarding to employee engagement, this is your chance to take ownership of key processes, optimise how we work, and help build a positive, inclusive culture. If you're the kind of person who thrives in a fast-paced environment, can juggle multiple priorities, and enjoys solving complex problems with creativity, this role is designed for you. This role is a launching pad for anyone ready to be a part of shaping the future of People Operations. As the People landscape evolves, you'll have the opportunity to streamline processes, develop initiatives that enhance the employee experience, and take ownership of key projects that drive real impact. You could be supporting to drive engagement to new levels, and ensures we're not just following trends-but setting them. The day-to-day Keep Helsing's operations running smoothly by maintaining accurate employee records and keeping our databases up-to-date-but don't just stop there. Look for ways to refine and optimise these processes to make them more efficient and scalable as we grow. Work closely with the People Business Partners to ensure each region is well supported, compliance is met, and local People strategies are effectively implemented. Be the go-to for employee enquiries-not only by providing clear, friendly, and actionable guidance, but also by identifying gaps or challenges in our People policies and procedures, and suggesting improvements that make things more effective company wide. Play an active role in organising and driving employee engagement initiatives that actually make a difference in the workplace-and always be thinking about how we can take these initiatives to the next level, ensuring they foster meaningful results. Support performance management, ensuring reviews are well-coordinated and progress is tracked, so everyone's growing and thriving-but also continuously look for ways to improve how we manage performance, so that feedback is more meaningful, actionable, and leads to real development. Ensure strict compliance with employment laws and internal policies, keeping us fully aligned with the latest regulations, and proactively address any legal requirements before they become issues. Dive into key People projects related to employee lifecycle, process optimisation, benefits, culture, leadership, and more-always asking how we can make these processes better, faster, and more impactful as we grow and evolve. You should apply if you Communicate with ease and enjoy interacting with people at all levels of the organisation, whether it's delivering clear guidance or engaging in meaningful conversations. Have a genuine curiosity about People Operations, including onboarding, employee relations, and everything in between, with a strong desire to keep learning and growing. Are detail-focused, highly organised, and can balance multiple priorities in a fast-paced environment without breaking a sweat. Don't wait for problems to come to you-you tackle challenges head-on with a proactive mindset and are always ready to step up and take on something new. Nice to Have Familiarity with hiBob HRIS software. Speak other languages such as German / French / Spanish. Join Helsing and work with world-leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What We Offer A focus on outcomes, not time-tracking. Competitive compensation and stock options. Relocation support. Social and education allowances. Regular company events and all-hands to bring together employees as one team across Europe. Note Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.

Cambridge, Cambridgeshire, United Kingdom Reports to CEO / CUWFC Board Location The Cledara Abbey Stadium Salary £28,000-£32,000 subject to skills and experience, pro-rata depending on hours Hours 32-40 hours per week (flexible, pro-rata and subject to agreement), to include evening and weekend work and attendance at all CUWFC First Team matches Role Summary The postholder will oversee all aspects of Cambridge United Women's Football Club's day to day operations. The General Manager will lead the next phase of development and professionalisation, strengthening the infrastructure that supports the Women's First Team, while growing the fan base, creating an exceptional matchday experience, and driving commercial revenue. This follows the Club's recent move of the team to the University of Cambridge's Grange Road Stadium, in the heart of the city. Key responsibilities include overseeing all operational, administrative, and strategic aspects of the women's team. This includes leading football operations, managing budgets, ensuring compliance with FA and League regulations, supporting player and staff recruitment, driving marketing and engagement activity to grow the fan base, and developing and managing key civic and commercial partnerships, working closely with the CUWFC Board, staff and volunteers. Key Job Outcomes Regulatory To be the FA's primary contact for all league matters and to attend all relevant FAWNL meetings. Ensure compliance with all licensing requirements and any external audits. Ensure that CUWFC operates with best practice in safeguarding, including to standards set by the Football Association and other regulators, acting as the Designated Safeguarding Officer. Carry out the role of CUWFC Club Secretary, ensuring all matters relating to player administration and fixture organisations are delivered in line with league rules and deadlines. Provide monthly updates to the CUWFC Board, attending Board Meetings and CUFC Board Meetings where required. Work in collaboration with the CUWFC Board and other relevant staff and stakeholders to develop and deliver a strategy and vision for women's football across the football club. Engagement Strategically build the supporter base through a variety of engagement activities on both matchday and non matchdays, in turn developing the brand of CUWFC within the local Cambridge community, including but not limited to schools, grassroots football clubs, colleges and Universities. Develop an exceptional matchday experience for new and existing supporters which fosters community, loyalty and enjoyment. Represent CUWFC in a positive manner, acting as a spokesperson in the media when required in line with the Club's communications policy. Develop and oversee a media and communications strategy to provide engaging content across a variety of relevant channels. Operations Oversee the planning and delivery of all match day administration, communications, and operations for the First Team for both home and away matches. Oversee the day to day operational matters of CUWFC including but not limited to facility bookings, kit & equipment and matchday planning. Attend all matches acting as the primary contact for the team and managing all relevant matters which may arise. Line management of all CUWFC staff and volunteers, providing support with recruitment where required. In conjunction with the CUWFC Board create a professional environment for players, helping to develop the offering and experience on an ongoing basis. Lead the production, implementation and monitoring of the Club's Female Football Development Plan in conjunction with the Head of Youth Development & Female Football. Arrange relevant training and CPD events for staff, volunteers and players. Commercial Working in partnership with the Club's Commercial Department identify and develop commercial partners to increase revenue and build professional partnerships that enhance the brand of CUWFC. Develop relationships with key funding partners and stakeholders to ensure long term sustainability. Finance Oversee the production of annual club budgets ensuring income targets are achieved and expenditure budgets are managed to agreed levels. Day to day management of financial activities relating to CUWFC including but not limited to payroll, gate returns, expenses, facility bookings, match officials, kit and equipment purchases. This job description sets out the key outcomes required. It does not specify in detail the activities required to achieve these outcomes. As a term of your employment, you may reasonably be expected to perform duties of a similar or related nature to those outlined in the job description. Person Specification Skills, Knowledge, Qualifications & Experience Demonstrated management experience, preferably in a sporting context Good written communication skills, with the ability to draft professional emails and documents Strong attention to detail, ensuring accuracy in data entry, document management and record keeping IT Skills, including Outlook, Word and PowerPoint Open to travel and working evenings and weekends Capable of working effectively within a fast paced environment and meeting strict deadlines Experience budget holder with the ability to develop and monitor budgets Experience of writing and delivering business plans and reports to the Club's board Experience of writing and obtaining successful funding bids and managing funding income to ensure maximum return Strong stakeholder management skills across football, community, and commercial partners An interest in Women's football and enthusiastic about developing women's football Personal Qualities/Attributes Hardworking and enthusiastic Excellent organisational skills and attention to detail Reliable and committed Ability to work independently and as part of a team Strong interpersonal skills, with the ability to prioritise tasks, meet deadlines and manage a varied workload Excellent team player and motivator Discreet and tactful when dealing with personal and confidential information Attention to detail and compliance with policies and procedures Application Process Application Instructions Interested applicants should apply by submitting their application form, CV and Cover Letter, applications which do not include all documents will not be reviewed. Application Closing Date 11th March 2026 Interview Date(s) 17th March 2026 Start Date To be discussed at interview Mission, Vision & Values Mission Cambridge United aspires to compete at the highest level of the English football, whilst operating a financially sustainable football club embedded within the heart of its community. We are custodians with a collective responsibility to protect and enhance the Club for future generations. Vision Creating Memories We engage current and future generations of supporters by creating memorable moments. Driving Standards & Performance We will evolve by driving standards and performance through self reflection and education. Enhancing Lives We are an inclusive Club that is United in Endeavour to enhance lives through the power of sport. Values We engage positive and inspiring characters who are committed to serving and strengthening our community, by adopting our 3 keys values. Teamwork We achieve more through working together than alone and are United in Endeavour. Hard Work We are committed to learning and working towards our pursuit of excellence in everything we do. Humility We will celebrate each other's successes and recognise that no individual is greater than the collective. Employability Statement Cambridge United FC is committed to promoting equality of opportunity for all staff. We aim to create a supportive and inclusive working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Safeguarding Statement Cambridge United FC is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. For those positions where a criminal record check (DBS) is identified as necessary, this will be carried out in line with other safer recruitment checks. The post holder will be required to undergo Safeguarding training periodically. Equality, Diversity & Inclusion Cambridge United FC is committed to promoting equality of opportunity for all staff and job applicants. We are committed to creating an inclusive workplace and welcome applications from disabled candidates. If you require any adjustments during the recruitment process, please let us know. We aim to create a supportive and inclusive working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate based on age, race, nationality, ethnic origin, religious or political belief or affiliation, trade union membership, gender, gender reassignment, gender identity, marriage and civil partnership status, pregnancy and maternity, sexual orientation, disability, socio economic background or any other inappropriate distinction or characteristic covered by the Equality Act 2010.

Ready to make a real difference in education? Join MyTutor, the UK's leading online one-to-one tutoring platform and part of the IXL Learning family. We're on a mission to improve education for everyone, and we're looking for a Customer Operations Team Lead to help us scale smartly. This role combines people leadership and analytical problem-solving. You'll lead a team of 5-7 Senior Customer Operations Executives within our Customer Operations function-developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back-office processes. At the same time, you'll use data and process thinking to spot bottlenecks, drive improvements, and make our operation more efficient and resilient as we grow. This is a full-time position in our London office on Old Street. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week. WHAT YOU'LL BE DOING Lead and develop a high-performing team of 5-7 Senior Customer Operations Executives: coaching, setting clear expectations, rewarding top performance, and holding people accountable when standards slip Own your team's delivery across inbound service levels and back-office processes, solving acute coverage issues and ensuring productivity stays high Analyse performance trends using Intercom, SQL, and GSheets: self-serve data, build reporting, and get ahead of emerging problems before they impact our customers Run quality assurance for your team - measuring knowledge, accuracy, and customer experience - and take action to raise the bar Identify and deliver improvements to processes, tools, and workflows that increase efficiency or customer satisfaction, working with stakeholders across Operations, Product, and beyond Be a subject matter expert on our customers, our product and our processes, the go-to person for escalations and complex queries WHAT WE'RE LOOKING FOR Proven experience leading a customer operations or service team (ideally 5+ people) with direct accountability for both people management and process outcomes Demonstrated track record of consistently meeting or exceeding key operational goals, including Service Level Agreements (SLAs), Customer Satisfaction (CSAT) and team productivity targets Experience using data to lead: confident in GSheets and (ideally) able to self-serve SQL for analysis; proficiency in building reporting and diagnosing performance issues A proactive mindset that thrives on problem-solving and process optimisation with an ability to identify and address root causes to improve customer outcomes Ability to communicate with clarity, whether coaching an exec, presenting to stakeholders, or managing a customer escalation Proactive, resilient, and able to prioritise and manage competing demands between urgent, short-term operational issues and strategic, longer-term initiatives Deep understanding of what constitutes an exceptional customer experience and how to successfully deliver that experience efficiently and at scale Safeguarding is everyone's business at MyTutor - we are committed to safeguarding the welfare of children, young people and adults, and we expect all team members to share this commitment. This position is subject to an Enhanced DBS Disclosure check with children's barred list check. ABOUT IXL LEARNING IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example: 1 in 4 students in the United States uses Rosetta Stone provides an immersive learning experience for 25 languages Wyzant is the nation's largest community of tutors, covering 300+ subjects Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team. At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer.

Control Manager - Payments - Vice President BOURNEMOUTH, DORSET, United Kingdom Job Identification Job Category Control Officers Business Unit Commercial & Investment Bank Posting Date 02/20/2026, 08:08 AM Job Schedule Full time Job Description In support of the rapidly evolving payments landscape, the Payments Controls Organization is advancing its strategic operating model through our newest Center of Excellence under the recently formed Audit and Controls Engagement Team. This role is for the inaugural Program Manager that will build, from the ground up, this centralized oversight function, responsible for providing coordination and support across Audit, Testing Center of Excellence (TCoE), Regulatory Exams, and CCOR functions. This is a high-visibility role with senior leaders of the controls organization, requiring effective communication skills, a passion for change management, and the ability to drive consistency and excellence in audit and controls engagement across the global Payments organization. Job responsibilities Deliver better testing outcomes and elevate overall exam and audit results through focused expertise. Prepare teams for upcoming reviews by sharing key themes, hot topics, and best practices in advance. Provide structure to the engagement process and offer stakeholders clear best practices through creation of a new program and associated trainings. Analyze past engagement data utilizing new tools that capture recurring challenges. Utilize advanced tools during the preparation stage to identify potential findings and challenges. Drive greater consistency across control activities through standardization and education. Foster enhanced partnership to resolve common model issues and promote best practices. Enable efficient remediation and closure of control gaps by accelerating escalation and resolution of findings. Improve communication and collaboration between Audit, Testing Center of Excellence (TCoE), Regulatory Engagement, and CCOR functions. Strengthen alignment with business objectives by supporting the adoption of proven strategies and innovative solutions. Qualifications, capabilities, and skills Program management experience in risk and controls function, preferably at a Vice President level. Experience solving complex business problems and driving projects to completion. Ability to influence outcomes and get the best from people, even where no direct line management responsibility exists. Experience working with geographically distributed and culturally diverse workgroups. Assimilates broad-ranging information quickly and able to distill into key points. Quickly establishes rapport with business heads and other leaders. End-to-end project management experience, including scoping, business case development, implementation, and change management. Exceptional analytical skills to understand a diverse array of programs and complex end-to-end workflows. Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility/adaptability to changeable directives. Proficient in data analysis and reporting at an executive level. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply

What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply