Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where you'll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
May 05, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where you'll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
Lead Electrical Technician London - City of London Competitive Salary, Private Healthcare, overtime and flexible benefits NG Bailey Facilities Services are recruiting a Lead Electrical Technician to join our team based on a prestigious corporate building in the City of London, offering stability and a high-quality working environment in one of London's most prestigious business districts. You will be responsible for leading the delivery of planned and reactive maintenance across building services M&E plant and equipment, taking ownership of service quality, compliance and client relationships on site. This is a highly visible, client-facing role and as such a professional manner and smart presentation are essential. Monday to Friday 08:00-17:00 Some of the key deliverables in this role include: Deliver PPM across Electrical and Mechanical Building Services plant and systems in line with agreed programmes and SLAs, ensuring statutory compliance is maintained at all times. Provide first-line leadership and management on site, setting the standard for quality, professionalism and service delivery. Monitor service performance across the client's premises, taking corrective action where required and escalating to the Contracts Manager as appropriate. Ensure reactive works are completed within agreed SLA timescales and that PPM backlog is maintained at a realistic level. Review RAMs from sub-contractors and issue Permits to Work (PTW), ensuring full compliance with applicable H&S standards. Check completed work and documentation from Mobile Technicians, ensuring compliance with current legislation and client requirements. Build and maintain excellent working relationships with the client and their representatives, delivering a consistently high standard of customer service befitting a prestigious corporate environment. Complete all required documentation, job sheets and certification accurately and on time. Ensure toolbox talks are completed as prescribed by the SHEQ department. What we're looking for: Electrical apprenticeship or equivalent qualification - 18th Edition IEE Wiring Regulations essential. Proven experience in building services maintenance within a commercial or corporate environment - experience in critical or high-specification environments such as finance, legal or professional services buildings is highly desirable. Experience reviewing RAMs and issuing PTW, including on single-manned or low-staffed sites. Capable of undertaking reactive repairs with minimal supervision. Professional presentation and a client-facing mindset - you will be representing NG Bailey and our client in a high-profile City of London setting. CHP, Biomass or Air Conditioning experience (desirable). IOSH Working or Managing Safely (desirable). L8 Training (desirable). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Sick Pay 25 Days Holiday plus bank holidays Pension with employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 05, 2026
Full time
Lead Electrical Technician London - City of London Competitive Salary, Private Healthcare, overtime and flexible benefits NG Bailey Facilities Services are recruiting a Lead Electrical Technician to join our team based on a prestigious corporate building in the City of London, offering stability and a high-quality working environment in one of London's most prestigious business districts. You will be responsible for leading the delivery of planned and reactive maintenance across building services M&E plant and equipment, taking ownership of service quality, compliance and client relationships on site. This is a highly visible, client-facing role and as such a professional manner and smart presentation are essential. Monday to Friday 08:00-17:00 Some of the key deliverables in this role include: Deliver PPM across Electrical and Mechanical Building Services plant and systems in line with agreed programmes and SLAs, ensuring statutory compliance is maintained at all times. Provide first-line leadership and management on site, setting the standard for quality, professionalism and service delivery. Monitor service performance across the client's premises, taking corrective action where required and escalating to the Contracts Manager as appropriate. Ensure reactive works are completed within agreed SLA timescales and that PPM backlog is maintained at a realistic level. Review RAMs from sub-contractors and issue Permits to Work (PTW), ensuring full compliance with applicable H&S standards. Check completed work and documentation from Mobile Technicians, ensuring compliance with current legislation and client requirements. Build and maintain excellent working relationships with the client and their representatives, delivering a consistently high standard of customer service befitting a prestigious corporate environment. Complete all required documentation, job sheets and certification accurately and on time. Ensure toolbox talks are completed as prescribed by the SHEQ department. What we're looking for: Electrical apprenticeship or equivalent qualification - 18th Edition IEE Wiring Regulations essential. Proven experience in building services maintenance within a commercial or corporate environment - experience in critical or high-specification environments such as finance, legal or professional services buildings is highly desirable. Experience reviewing RAMs and issuing PTW, including on single-manned or low-staffed sites. Capable of undertaking reactive repairs with minimal supervision. Professional presentation and a client-facing mindset - you will be representing NG Bailey and our client in a high-profile City of London setting. CHP, Biomass or Air Conditioning experience (desirable). IOSH Working or Managing Safely (desirable). L8 Training (desirable). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Sick Pay 25 Days Holiday plus bank holidays Pension with employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Learning and Development Partner Leeds - hybrid - with travel Permanent Summary Are you passionate about developing people, shaping culture, and driving real business impact through learning? We're looking for a Learning and Development Partner to play a pivotal role in strengthening capability, leadership, and performance across our Built Environment Division. You'll be based in our Leeds office and working with teams across multiple sites, this is a highly visible and influential role where you'll partner directly with senior leaders to design and deliver learning solutions that make a tangible difference. You'll move beyond "off the shelf" training and act as a trusted consultant who truly understands the business, anticipates future capability needs, and delivers creative, impactful learning alighted to strategic goals. What you will be doing: As a trusted L&D Partner, you'll: Build strong credible relationships across the Division, HR and wider business positioning L&D as a true strategic partner Work consultatively with leaders to deeply understand business priorities and translate these into targeted effective learning solutions Act as the dedicated L&D Partner for the Division, shaping and leading divisional learning strategies that directly support business growth and performance. Collaborate with fellow L&D partners to share best practice, co-create solutions, and drive consistency across the Group. Collaborate with the Group Head of Learning and Development to ensure divisional activity aligns with the wider L&D strategy Design, deliver and continuously evolve innovative learning interventions including classroom, virtual, and digital solutions - with a strong focus on management and leadership development, at all levels. Deliver high impactful learning sessions to senior leaders demonstrating confident facilitation, presence and influence Measure what matters; develop robust evaluation methogs that demonstrate the impact of learning on performance and outcomes Manage third providers ensuring high standards and measurable value Provide high quality coaching and mentoring, including the use of psychometric tools and feedback to support individual and leadership development Champion digital learning - reviewing, refreshing and enhancing content to improve accessibility, engagement, and capability development Supporting organisational accreditations (such as IIP/IID) and ensure learning provision reflects best practice Benchmarking and regularly review content keeping it up to date Own and manage elements of L&D budget challenging spend where needed and identifying smarter, more effective solutions Play a key role in talent, succession and early careers programmes, working closely with colleagues to build future ready capability and retain talent in the business What we're looking for: Proven experience as a Learning and Development Partner within in a large multi site business The credibility and confidence to influence and challenge senior stakeholders Strong grounding in learning theory, with practical application of learning models and psychometric tools Solid project management skills, with the ability to juggle multiple priorities and deliver at pace Previous experience working with learning management systems and learning technologies, with a passion for digital learning approaches Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 02, 2026
Full time
Learning and Development Partner Leeds - hybrid - with travel Permanent Summary Are you passionate about developing people, shaping culture, and driving real business impact through learning? We're looking for a Learning and Development Partner to play a pivotal role in strengthening capability, leadership, and performance across our Built Environment Division. You'll be based in our Leeds office and working with teams across multiple sites, this is a highly visible and influential role where you'll partner directly with senior leaders to design and deliver learning solutions that make a tangible difference. You'll move beyond "off the shelf" training and act as a trusted consultant who truly understands the business, anticipates future capability needs, and delivers creative, impactful learning alighted to strategic goals. What you will be doing: As a trusted L&D Partner, you'll: Build strong credible relationships across the Division, HR and wider business positioning L&D as a true strategic partner Work consultatively with leaders to deeply understand business priorities and translate these into targeted effective learning solutions Act as the dedicated L&D Partner for the Division, shaping and leading divisional learning strategies that directly support business growth and performance. Collaborate with fellow L&D partners to share best practice, co-create solutions, and drive consistency across the Group. Collaborate with the Group Head of Learning and Development to ensure divisional activity aligns with the wider L&D strategy Design, deliver and continuously evolve innovative learning interventions including classroom, virtual, and digital solutions - with a strong focus on management and leadership development, at all levels. Deliver high impactful learning sessions to senior leaders demonstrating confident facilitation, presence and influence Measure what matters; develop robust evaluation methogs that demonstrate the impact of learning on performance and outcomes Manage third providers ensuring high standards and measurable value Provide high quality coaching and mentoring, including the use of psychometric tools and feedback to support individual and leadership development Champion digital learning - reviewing, refreshing and enhancing content to improve accessibility, engagement, and capability development Supporting organisational accreditations (such as IIP/IID) and ensure learning provision reflects best practice Benchmarking and regularly review content keeping it up to date Own and manage elements of L&D budget challenging spend where needed and identifying smarter, more effective solutions Play a key role in talent, succession and early careers programmes, working closely with colleagues to build future ready capability and retain talent in the business What we're looking for: Proven experience as a Learning and Development Partner within in a large multi site business The credibility and confidence to influence and challenge senior stakeholders Strong grounding in learning theory, with practical application of learning models and psychometric tools Solid project management skills, with the ability to juggle multiple priorities and deliver at pace Previous experience working with learning management systems and learning technologies, with a passion for digital learning approaches Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
