MHR International UK Limited
Ruddington, Nottinghamshire
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow , and make a lasting difference in your career, your team, and your impact. This role offers the opportunity to shape the commercial strategy for one of MHR's fastest-growing service areas. You'll take ownership of driving revenue growth, expanding market share, and developing scalable service offerings that meet evolving customer and market demands. You'll strengthen your expertise in strategic sales, commercial planning, and business development by identifying new market opportunities, developing pipeline growth strategies, and supporting both existing customer expansion and new business acquisition. Working alongside Sales and Account Management teams, you'll influence customer engagement from the earliest stages, helping to develop compelling proposals, pricing models, and service solutions. As you grow in the role, you'll broaden your experience across commercial modelling, forecasting, marketing strategy, and cross-functional leadership while playing an active role in shaping the future direction of MHR's Services business. Your Team You'll be at the centre of MHR's Services organisation, working closely with Sales, Account Management, Customer Success, Marketing, Product & Technology, Finance, Service Delivery, and Service Design to drive the growth of our Managed Services and Professional Services portfolio. As a commercially focused leader, you'll build strong relationships across the business and with customers, ensuring our service offerings are positioned effectively, deliver real value, and support long-term customer success. You'll collaborate with a wide range of stakeholders to identify opportunities, shape new service offerings, and align commercial ambition with operational excellence. Your Impact Your work will directly influence the growth, profitability, and long-term success of MHR's Managed Services and Professional Services offerings. By identifying customer needs, uncovering new market opportunities, and driving strategic sales initiatives, you'll increase revenue while strengthening customer relationships and retention. You'll work across the business to ensure commercial commitments align with operational capability, helping to deliver solutions that are both profitable and sustainable. Through close collaboration with Marketing, Customer Success, and Service Delivery teams, you'll improve lead generation, strengthen service positioning, and create opportunities for upselling and cross-selling. Ultimately, you'll play a key role in expanding MHR's services business, driving innovation, improving commercial performance, and helping customers maximise the value they receive from our solutions. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond 25 days and bank holidays Enhanced Family leave My MHRewards offering discounts at over 900 retailers Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we're completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you're excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we'll make sure your needs are met when you arrive. If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.
Aug 24, 2026
Full time
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow , and make a lasting difference in your career, your team, and your impact. This role offers the opportunity to shape the commercial strategy for one of MHR's fastest-growing service areas. You'll take ownership of driving revenue growth, expanding market share, and developing scalable service offerings that meet evolving customer and market demands. You'll strengthen your expertise in strategic sales, commercial planning, and business development by identifying new market opportunities, developing pipeline growth strategies, and supporting both existing customer expansion and new business acquisition. Working alongside Sales and Account Management teams, you'll influence customer engagement from the earliest stages, helping to develop compelling proposals, pricing models, and service solutions. As you grow in the role, you'll broaden your experience across commercial modelling, forecasting, marketing strategy, and cross-functional leadership while playing an active role in shaping the future direction of MHR's Services business. Your Team You'll be at the centre of MHR's Services organisation, working closely with Sales, Account Management, Customer Success, Marketing, Product & Technology, Finance, Service Delivery, and Service Design to drive the growth of our Managed Services and Professional Services portfolio. As a commercially focused leader, you'll build strong relationships across the business and with customers, ensuring our service offerings are positioned effectively, deliver real value, and support long-term customer success. You'll collaborate with a wide range of stakeholders to identify opportunities, shape new service offerings, and align commercial ambition with operational excellence. Your Impact Your work will directly influence the growth, profitability, and long-term success of MHR's Managed Services and Professional Services offerings. By identifying customer needs, uncovering new market opportunities, and driving strategic sales initiatives, you'll increase revenue while strengthening customer relationships and retention. You'll work across the business to ensure commercial commitments align with operational capability, helping to deliver solutions that are both profitable and sustainable. Through close collaboration with Marketing, Customer Success, and Service Delivery teams, you'll improve lead generation, strengthen service positioning, and create opportunities for upselling and cross-selling. Ultimately, you'll play a key role in expanding MHR's services business, driving innovation, improving commercial performance, and helping customers maximise the value they receive from our solutions. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond 25 days and bank holidays Enhanced Family leave My MHRewards offering discounts at over 900 retailers Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we're completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you're excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we'll make sure your needs are met when you arrive. If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.
MHR International UK Limited
Nottingham, Nottinghamshire
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow , and make a lasting difference in your career, your team, and your impact. This role offers the opportunity to shape the commercial strategy for one of MHR's fastest-growing service areas. You'll take ownership of driving revenue growth, expanding market share, and developing scalable service offerings that meet evolving customer and market demands. You'll strengthen your expertise in strategic sales, commercial planning, and business development by identifying new market opportunities, developing pipeline growth strategies, and supporting both existing customer expansion and new business acquisition. Working alongside Sales and Account Management teams, you'll influence customer engagement from the earliest stages, helping to develop compelling proposals, pricing models, and service solutions. As you grow in the role, you'll broaden your experience across commercial modelling, forecasting, marketing strategy, and cross-functional leadership while playing an active role in shaping the future direction of MHR's Services business. Your Team You'll be at the centre of MHR's Services organisation, working closely with Sales, Account Management, Customer Success, Marketing, Product & Technology, Finance, Service Delivery, and Service Design to drive the growth of our Managed Services and Professional Services portfolio. As a commercially focused leader, you'll build strong relationships across the business and with customers, ensuring our service offerings are positioned effectively, deliver real value, and support long-term customer success. You'll collaborate with a wide range of stakeholders to identify opportunities, shape new service offerings, and align commercial ambition with operational excellence. Your Impact Your work will directly influence the growth, profitability, and long-term success of MHR's Managed Services and Professional Services offerings. By identifying customer needs, uncovering new market opportunities, and driving strategic sales initiatives, you'll increase revenue while strengthening customer relationships and retention. You'll work across the business to ensure commercial commitments align with operational capability, helping to deliver solutions that are both profitable and sustainable. Through close collaboration with Marketing, Customer Success, and Service Delivery teams, you'll improve lead generation, strengthen service positioning, and create opportunities for upselling and cross-selling. Ultimately, you'll play a key role in expanding MHR's services business, driving innovation, improving commercial performance, and helping customers maximise the value they receive from our solutions. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond 25 days and bank holidays Enhanced Family leave My MHRewards offering discounts at over 900 retailers Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we're completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you're excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we'll make sure your needs are met when you arrive. If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.
Aug 24, 2026
Full time
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow , and make a lasting difference in your career, your team, and your impact. This role offers the opportunity to shape the commercial strategy for one of MHR's fastest-growing service areas. You'll take ownership of driving revenue growth, expanding market share, and developing scalable service offerings that meet evolving customer and market demands. You'll strengthen your expertise in strategic sales, commercial planning, and business development by identifying new market opportunities, developing pipeline growth strategies, and supporting both existing customer expansion and new business acquisition. Working alongside Sales and Account Management teams, you'll influence customer engagement from the earliest stages, helping to develop compelling proposals, pricing models, and service solutions. As you grow in the role, you'll broaden your experience across commercial modelling, forecasting, marketing strategy, and cross-functional leadership while playing an active role in shaping the future direction of MHR's Services business. Your Team You'll be at the centre of MHR's Services organisation, working closely with Sales, Account Management, Customer Success, Marketing, Product & Technology, Finance, Service Delivery, and Service Design to drive the growth of our Managed Services and Professional Services portfolio. As a commercially focused leader, you'll build strong relationships across the business and with customers, ensuring our service offerings are positioned effectively, deliver real value, and support long-term customer success. You'll collaborate with a wide range of stakeholders to identify opportunities, shape new service offerings, and align commercial ambition with operational excellence. Your Impact Your work will directly influence the growth, profitability, and long-term success of MHR's Managed Services and Professional Services offerings. By identifying customer needs, uncovering new market opportunities, and driving strategic sales initiatives, you'll increase revenue while strengthening customer relationships and retention. You'll work across the business to ensure commercial commitments align with operational capability, helping to deliver solutions that are both profitable and sustainable. Through close collaboration with Marketing, Customer Success, and Service Delivery teams, you'll improve lead generation, strengthen service positioning, and create opportunities for upselling and cross-selling. Ultimately, you'll play a key role in expanding MHR's services business, driving innovation, improving commercial performance, and helping customers maximise the value they receive from our solutions. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond 25 days and bank holidays Enhanced Family leave My MHRewards offering discounts at over 900 retailers Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we're completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you're excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we'll make sure your needs are met when you arrive. If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.
Our Purpose At Xero, we're here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we're not only helping small business, we'll be building a stronger economy that can change the world. How you'll make an impact As the Head of CX Operations - Melio, you will lead operational strategy and execution across Customer Experience, enabling teams to deliver exceptional customer outcomes while improving efficiency, scalability, and business performance. You will have accountability for the operational capabilities that support CX teams, including Workforce Management, Quality Assurance, Knowledge Management, Training, and CX Project Management. You will build and evolve the operating model, processes, and insights required to enable teams to scale effectively and deliver against business priorities. Partnering closely with leaders across Customer Experience, Product, Engineering, Data, Operations, Sales, Customer Success, and Finance, you will connect operational strategy with broader business goals. Through data-driven insights, continuous improvement, and strong cross-functional collaboration, you will identify opportunities, drive execution, and improve the customer and employee experience. What you'll do Lead the Operations function supporting Melio Customer Experience teams, ensuring operational capabilities are aligned to business priorities and customer needs. Develop and execute operational strategies, frameworks, and processes that enable CX teams to scale effectively. Own operational performance management, establishing meaningful metrics, reporting, and insights to drive accountability and decision making. Partner with CX Analytics to build dashboards and reporting that provide visibility into customer outcomes, operational health, and business impact. Lead Workforce Management, Quality Assurance, CX Systems Operations, ensuring alignment and continuous improvement. Identify opportunities to improve productivity, efficiency, and customer experience through process optimisation, tooling improvements, and operational innovation. Lead strategic projects and change initiatives, partnering with cross-functional teams to successfully deliver and embed improvements. Partner with Product and Engineering teams to improve products, processes, and customer experiences through structured feedback loops and operational insights. Support operational planning, including goal setting, prioritisation, resource planning, and investment decisions. Act as a trusted advisor to CX and business leaders, providing recommendations based on data, insights, and operational expertise. Build, coach, and develop a high-performing operations team, creating an environment that supports innovation, inclusion, and career growth. Proactively understand and manage risks as they relate to your role. Proactively understand and manage compliance and regulatory obligations for your areas of responsibility. Success looks like Melio CX teams have a scalable operating model that enables consistent, high-quality customer experiences. Operational performance is measured through clear metrics and insights that enable effective prioritisation and decision making. Improvements to processes, tooling, and ways of working deliver measurable gains in efficiency and customer outcomes. Cross-functional teams are aligned through effective planning, communication, and execution. Customer and frontline insights are consistently used to influence product improvements and business decisions. Strategic operational initiatives are delivered successfully and achieve measurable impact. Teams are engaged, high performing, and supported to grow and develop. What you'll bring with you Critical competencies Experience Strategic operational leadership, with the ability to translate business priorities into scalable operating models. Strong business acumen and understanding of how operational decisions impact customer, employee, and commercial outcomes. Exceptional stakeholder management skills, with the ability to influence and collaborate across all levels of an organisation. Strong analytical and problem-solving capability, using data to identify opportunities and drive decisions. Experience leading change, transformation, and continuous improvement initiatives. Strong communication skills, with the ability to influence senior stakeholders and clearly articulate operational strategy. Customer-focused mindset with a passion for improving customer experiences. Ability to balance strategic leadership with hands on execution. Proven experience leading Customer Experience, Customer Operations, or Customer Support functions in a complex, customer-focused environment. Demonstrated experience building and scaling high-performing teams within a B2B SaaS or technology environment. Proven experience leading through leaders and developing strong people leadership capability. Demonstrated experience designing and implementing scalable operational processes, frameworks, and ways of working. Proven experience driving operational excellence, continuous improvement, and measurable business outcomes. Demonstrated experience using data, insights, and metrics to influence decision making and improve performance. Proven experience leading cross-functional initiatives and managing complex change in a fast-paced, evolving environment. Experience working within financial services, payments, or other highly regulated industries is preferred. Experience with CX platforms such as Zendesk, analytics and reporting tools such as Tableau, Quality Assurance, and Workforce Management practices is preferred. B2B FinTech experience is preferred.
Aug 24, 2026
Full time
Our Purpose At Xero, we're here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we're not only helping small business, we'll be building a stronger economy that can change the world. How you'll make an impact As the Head of CX Operations - Melio, you will lead operational strategy and execution across Customer Experience, enabling teams to deliver exceptional customer outcomes while improving efficiency, scalability, and business performance. You will have accountability for the operational capabilities that support CX teams, including Workforce Management, Quality Assurance, Knowledge Management, Training, and CX Project Management. You will build and evolve the operating model, processes, and insights required to enable teams to scale effectively and deliver against business priorities. Partnering closely with leaders across Customer Experience, Product, Engineering, Data, Operations, Sales, Customer Success, and Finance, you will connect operational strategy with broader business goals. Through data-driven insights, continuous improvement, and strong cross-functional collaboration, you will identify opportunities, drive execution, and improve the customer and employee experience. What you'll do Lead the Operations function supporting Melio Customer Experience teams, ensuring operational capabilities are aligned to business priorities and customer needs. Develop and execute operational strategies, frameworks, and processes that enable CX teams to scale effectively. Own operational performance management, establishing meaningful metrics, reporting, and insights to drive accountability and decision making. Partner with CX Analytics to build dashboards and reporting that provide visibility into customer outcomes, operational health, and business impact. Lead Workforce Management, Quality Assurance, CX Systems Operations, ensuring alignment and continuous improvement. Identify opportunities to improve productivity, efficiency, and customer experience through process optimisation, tooling improvements, and operational innovation. Lead strategic projects and change initiatives, partnering with cross-functional teams to successfully deliver and embed improvements. Partner with Product and Engineering teams to improve products, processes, and customer experiences through structured feedback loops and operational insights. Support operational planning, including goal setting, prioritisation, resource planning, and investment decisions. Act as a trusted advisor to CX and business leaders, providing recommendations based on data, insights, and operational expertise. Build, coach, and develop a high-performing operations team, creating an environment that supports innovation, inclusion, and career growth. Proactively understand and manage risks as they relate to your role. Proactively understand and manage compliance and regulatory obligations for your areas of responsibility. Success looks like Melio CX teams have a scalable operating model that enables consistent, high-quality customer experiences. Operational performance is measured through clear metrics and insights that enable effective prioritisation and decision making. Improvements to processes, tooling, and ways of working deliver measurable gains in efficiency and customer outcomes. Cross-functional teams are aligned through effective planning, communication, and execution. Customer and frontline insights are consistently used to influence product improvements and business decisions. Strategic operational initiatives are delivered successfully and achieve measurable impact. Teams are engaged, high performing, and supported to grow and develop. What you'll bring with you Critical competencies Experience Strategic operational leadership, with the ability to translate business priorities into scalable operating models. Strong business acumen and understanding of how operational decisions impact customer, employee, and commercial outcomes. Exceptional stakeholder management skills, with the ability to influence and collaborate across all levels of an organisation. Strong analytical and problem-solving capability, using data to identify opportunities and drive decisions. Experience leading change, transformation, and continuous improvement initiatives. Strong communication skills, with the ability to influence senior stakeholders and clearly articulate operational strategy. Customer-focused mindset with a passion for improving customer experiences. Ability to balance strategic leadership with hands on execution. Proven experience leading Customer Experience, Customer Operations, or Customer Support functions in a complex, customer-focused environment. Demonstrated experience building and scaling high-performing teams within a B2B SaaS or technology environment. Proven experience leading through leaders and developing strong people leadership capability. Demonstrated experience designing and implementing scalable operational processes, frameworks, and ways of working. Proven experience driving operational excellence, continuous improvement, and measurable business outcomes. Demonstrated experience using data, insights, and metrics to influence decision making and improve performance. Proven experience leading cross-functional initiatives and managing complex change in a fast-paced, evolving environment. Experience working within financial services, payments, or other highly regulated industries is preferred. Experience with CX platforms such as Zendesk, analytics and reporting tools such as Tableau, Quality Assurance, and Workforce Management practices is preferred. B2B FinTech experience is preferred.
Posted Friday, August 14, 2026 at 5:00 AM Join the global leader in responsible marketing activation services At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients. Purpose of the job You would be responsible for leading the enablement environment, standards and operating discipline that allow Growth and Commercial teams to pursue priority opportunities with greater clarity, consistency and effectiveness. The role operates at Director level by leading enterprise-wide projects, using insight to improve strategic approach, engaging credibly with C-Suite and VP stakeholders, influencing without authority, managing team capacity in a matrix environment and building scalable capability across the function. The role will be actively involved in live pursuits, but is a strategic growth enabler, not a commercial owner. It does not own revenue, account strategy, final pursuit strategy, solution design, commercial approvals or bid/no-bid decisions. Its value is created through governance, capability building, operating cadence, insight, content standards, technology adoption and practical mobilization of Sales Enablement support. You'll partner with Growth and Commercial leadership to embed the frameworks, governance, content, insight, tools and ways of working that improve pursuit quality, qualification discipline, sales productivity and scalable growth execution. You'll ensure that agreed strategies can be translated into practical enablement activity, clear operating rhythms and consistent high-quality outputs across teams and regions. The role will operate on a blended / Hybrid basis and you'll need to be able to access our head office in Bishopsgate, London. Key responsibilities Enterprise enablement leadership: Lead strategic Sales Enablement projects ,support for live growth opportunities and workstreams that improve how Growth and Commercial teams qualify, prepare, pursue and convert priority opportunities Intake, triage and qualification : Act as the primary point of intake for support requests from aligned VP and Client Engagement communities, completing the initial assessment, right-to-win discussion, pipeline alignment check and support brief before partnering with the Director, Global Bid Management to confirm capacity, available resource, allocation options or escalation routes Frameworks, standards and ways of working: Champion and embedenablement frameworks, standards and best practice across pursuit governance, content usage, sales tools, opportunitypreparationand team operating discipline. Work with Director, Global Bid Management on any process or framework improvements so that they are deployed globallyand team approachremainsconsistent Operating cadence and governance: Establishand run practical operating rhythms, including opportunity reviews, portfolio visibility, pursuit checkpoints, communities of practice, capabilitysessionsand feedback loops Insight-led improvement: Use pipeline, CRM, win/loss, content, adoption and stakeholder insight to identify performance gaps, improve strategic approach and prioritize enablement interventions Executive and senior stakeholder engagement: Engage confidently with C-Suite, CCO, VP and senior commercial stakeholders, including contributing to leadership forums, presentingrecommendationsand influencing decisions without direct authority Team and capacity management: Collaborativelydeployteam capacity,reviewingpriorities and contribution within a matrix environment, ensuring effort is focused on the highest-value activity and that responsibilities are clearly owned Content, tools and technology adoption: Promote effective use of approved content, templates, salestechnologyand AI-enabled workflows, ensuring adoption supports quality, efficiency,governanceand user confidence Capability development and coaching: Build capability across the Sales Enablement function and wider commercial community through coaching, guidance, learning frameworks, skills matrixalignmentand targeted development activity Constructive challenge and continuous improvement: Challenge assumptions, expose gaps and drive action where ways of working, content quality, governance, datadisciplineor stakeholderbehaviorsprevent stronger commercial outcomes Extensive experience in sales enablement, commercial excellence, growth operations, bid management, content enablement or a related enterprise growth function Proven ability to lead strategic, cross-functional projects or enterprise-wide workstreams with clear scope, governance, ownership, stakeholder alignment and measurable outcomes Strong understanding of growth, pursuit and pipeline mechanics, including qualification discipline, right-to-win thinking, CRM hygiene, stage progression, win/loss learning and opportunity conversion Confident C-Suite, CCO and VP-level engagement, with the ability to present clearly, influence direction, challenge assumptions and build alignment without relying on formal authority Strong commercial judgement, with the ability to understand pricing logic, risk trade-offs, value propositions, solution implications and client decision drivers without owning commercial approvals or solution design Experience building scalable frameworks, standards, playbooks, operating cadences, communities of practice or capability programs across multiple stakeholder groups or regions Ability to use insight and data to diagnose performance gaps, prioritize interventions and translate recommendations into practical action, ownership and follow-through Strong written, verbal and presentation skills, including the ability to tailor messages for executive, commercial, operational and enablement audiences Experience managing priorities, capacity and delivery through a matrix team, including offshore or distributed support models where relevant Strong understanding of sales content systems, collaboration tools, CRM platforms, AI-enabled workflows and adoption challenges in a commercial environment Track record of coaching, developing and raising capability across teams, with clear alignment to role levels, skills matrices and performance expectations Pragmatic leadership style, balancing strategic judgement with hands-on intervention when momentum, quality, governance or stakeholder alignment is at risk What success looks like Increased adoption of agreed sales enablement tools and content Better visibility of growth activity Higher capability maturity across the Sales Enablement function Belonging is at the heart of HH Global. We don't just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are. We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out
Aug 24, 2026
Full time
Posted Friday, August 14, 2026 at 5:00 AM Join the global leader in responsible marketing activation services At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients. Purpose of the job You would be responsible for leading the enablement environment, standards and operating discipline that allow Growth and Commercial teams to pursue priority opportunities with greater clarity, consistency and effectiveness. The role operates at Director level by leading enterprise-wide projects, using insight to improve strategic approach, engaging credibly with C-Suite and VP stakeholders, influencing without authority, managing team capacity in a matrix environment and building scalable capability across the function. The role will be actively involved in live pursuits, but is a strategic growth enabler, not a commercial owner. It does not own revenue, account strategy, final pursuit strategy, solution design, commercial approvals or bid/no-bid decisions. Its value is created through governance, capability building, operating cadence, insight, content standards, technology adoption and practical mobilization of Sales Enablement support. You'll partner with Growth and Commercial leadership to embed the frameworks, governance, content, insight, tools and ways of working that improve pursuit quality, qualification discipline, sales productivity and scalable growth execution. You'll ensure that agreed strategies can be translated into practical enablement activity, clear operating rhythms and consistent high-quality outputs across teams and regions. The role will operate on a blended / Hybrid basis and you'll need to be able to access our head office in Bishopsgate, London. Key responsibilities Enterprise enablement leadership: Lead strategic Sales Enablement projects ,support for live growth opportunities and workstreams that improve how Growth and Commercial teams qualify, prepare, pursue and convert priority opportunities Intake, triage and qualification : Act as the primary point of intake for support requests from aligned VP and Client Engagement communities, completing the initial assessment, right-to-win discussion, pipeline alignment check and support brief before partnering with the Director, Global Bid Management to confirm capacity, available resource, allocation options or escalation routes Frameworks, standards and ways of working: Champion and embedenablement frameworks, standards and best practice across pursuit governance, content usage, sales tools, opportunitypreparationand team operating discipline. Work with Director, Global Bid Management on any process or framework improvements so that they are deployed globallyand team approachremainsconsistent Operating cadence and governance: Establishand run practical operating rhythms, including opportunity reviews, portfolio visibility, pursuit checkpoints, communities of practice, capabilitysessionsand feedback loops Insight-led improvement: Use pipeline, CRM, win/loss, content, adoption and stakeholder insight to identify performance gaps, improve strategic approach and prioritize enablement interventions Executive and senior stakeholder engagement: Engage confidently with C-Suite, CCO, VP and senior commercial stakeholders, including contributing to leadership forums, presentingrecommendationsand influencing decisions without direct authority Team and capacity management: Collaborativelydeployteam capacity,reviewingpriorities and contribution within a matrix environment, ensuring effort is focused on the highest-value activity and that responsibilities are clearly owned Content, tools and technology adoption: Promote effective use of approved content, templates, salestechnologyand AI-enabled workflows, ensuring adoption supports quality, efficiency,governanceand user confidence Capability development and coaching: Build capability across the Sales Enablement function and wider commercial community through coaching, guidance, learning frameworks, skills matrixalignmentand targeted development activity Constructive challenge and continuous improvement: Challenge assumptions, expose gaps and drive action where ways of working, content quality, governance, datadisciplineor stakeholderbehaviorsprevent stronger commercial outcomes Extensive experience in sales enablement, commercial excellence, growth operations, bid management, content enablement or a related enterprise growth function Proven ability to lead strategic, cross-functional projects or enterprise-wide workstreams with clear scope, governance, ownership, stakeholder alignment and measurable outcomes Strong understanding of growth, pursuit and pipeline mechanics, including qualification discipline, right-to-win thinking, CRM hygiene, stage progression, win/loss learning and opportunity conversion Confident C-Suite, CCO and VP-level engagement, with the ability to present clearly, influence direction, challenge assumptions and build alignment without relying on formal authority Strong commercial judgement, with the ability to understand pricing logic, risk trade-offs, value propositions, solution implications and client decision drivers without owning commercial approvals or solution design Experience building scalable frameworks, standards, playbooks, operating cadences, communities of practice or capability programs across multiple stakeholder groups or regions Ability to use insight and data to diagnose performance gaps, prioritize interventions and translate recommendations into practical action, ownership and follow-through Strong written, verbal and presentation skills, including the ability to tailor messages for executive, commercial, operational and enablement audiences Experience managing priorities, capacity and delivery through a matrix team, including offshore or distributed support models where relevant Strong understanding of sales content systems, collaboration tools, CRM platforms, AI-enabled workflows and adoption challenges in a commercial environment Track record of coaching, developing and raising capability across teams, with clear alignment to role levels, skills matrices and performance expectations Pragmatic leadership style, balancing strategic judgement with hands-on intervention when momentum, quality, governance or stakeholder alignment is at risk What success looks like Increased adoption of agreed sales enablement tools and content Better visibility of growth activity Higher capability maturity across the Sales Enablement function Belonging is at the heart of HH Global. We don't just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are. We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Aug 24, 2026
Full time
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Corporate, Guildford Main information 31/08/2026 PQE: 5 years + Term type: Permanent Practice area: Corporate Location: Guildford The Role We are recruiting a forward-thinking knowledge lawyer to support the corporate team. You will work with the practice's existing senior knowledge lawyer and report formally to the corporate practice group head. The focus of the role will be working with the current senior knowledge lawyer to assist the team with its work on mainstream corporate transactions, with a particular focus on mid market M&A, corporate restructurings, other corporate procedures and corporate governance. You will also play a key role in enabling and embedding legal technology and championing new tools and ways of working to establish technology at the heart of the Corporate team. Combined with your legal knowledge this will improve delivery of legal services to our clients. The role is full time, although candidates wishing to work 4 days per week may also be considered. As a firm we work flexibly and remote/hybrid working is available, with employees requested to be in the office at least 2 days per week. The Team Our award winning corporate team offers quality and strength in depth unusual outside the City. The leading independent directories consistently rank us in the top tier. We are committed to an active intelligent growth strategy, for the team and the whole firm, and it is with this in mind that we welcome applications for technically strong, commercially minded and ambitious individuals. The corporate team is one of the top corporate practices in the South East and consists of eleven partners with a team of 40 in total supported by at least two dedicated knowledge lawyers. The work of the team is high quality and diverse and covers a broad range of corporate transactional and advisory matters, including: Private M&A (both buy side and sell side) Private equity (principally management advisory and portfolio work) Venture capital and other equity fundraisings Shareholders' agreements and corporate joint ventures Inward investment and cross border The team is supported by the full range of specialists required to deliver high quality, fast paced corporate transactional work - including tax, employment, immigration and pensions, real estate, banking and finance, regulatory and anti trust, intellectual property and commercial. A large proportion of our clients are multinational, based overseas or have international business interests, and we frequently work with overseas law firms, including the major jurisdictions in Europe and the US. Our clients include household name FTSE 100 PLCs and other major national and international groups, mid tier businesses (quoted, private equity and privately owned), management teams in private equity backed businesses, high net worth private clients and high growth companies. In the run in to the first Labour government budget in November 2024, the corporate team closed 30 deals in 30 days with a total aggregate transaction value of just under £1 billion, demonstrating the team's exceptional transactional capability. Examples of clients that you may experience working with are listed below and further information about our experience can be found on our website here. Diploma plc, Bunzl, Philips, The Ardonagh Group, Specialist Risk Group, Davies Group, Bright Stars Nursery Group, Rock Rail, Optio Group, Nord Lock International AB, Corus Dental, Vestey Holdings, BMT, Clinigen, Bright Path Sports Partners (investor in Ipswich Town Football Club), Wates Drafting and updating precedents and guidance notes for use by fee earners, including liaising with lawyers in relation to market practice. Training, including identifying the training needs for lawyers at various levels of experience and delivering appropriate training at all levels (in conjunction with fee earning lawyers) to the team and occasionally to clients. Playing a key role in supporting trainees and new joiners in the team and devising and helping to deliver their training, and identifying training needs. Carrying out analysis of latest developments in corporate law and ensuring that knowledge is promptly disseminated, internally and externally. Advising lawyers and junior members of the team on legal issues faced in their transactions and matters with on point, thorough, and timely answers (paying regard to the commercial context). Acting as a sounding board and providing "second opinions" to more senior members of the team on points of law and market practice. Providing assistance with research and directing junior members of the team to appropriate resources. Providing knowledge support to business development initiatives, including supporting client campaigns, training sessions and other initiatives. Keeping up to date with legal technology solutions and leading with implementation in your practice area. Liaising with other knowledge lawyers and information services specialists across the firm to train and familiarise the team with new products and processes developed, both internally and externally. Supporting strategy and business group meetings and taking an active role in supporting the activities of those groups. Drafting and managing the department's Learning & Development plan, and supporting the delivery of the plan. Maintaining an up to date know how repository of relevant example documents and encouraging contribution of relevant know how from fee earners. Technology & Innovation Our KLs drive the conversion of tacit legal expertise into structured, reliable, machine usable knowledge. In practice, they act as the bridge between fee earners and AI systems. Data Hygiene: Leading the transformation of knowledge to clean, structured, and machine readable data. Curating and normalising precedent for AI consumption. Centralised Repositories: Supporting the firm's ambition towards centralised Knowledge Management systems to allow AI to access the full history of firm work product. Metadata Tagging: tagging of documents to ensure AI can retrieve relevant precedents, case files, or internal research - ensuring that there is contextual metadata around clauses and positions. Data Governance & Privacy: Helping to ensure the safe use of data to train or query AI is, ensuring client confidentiality and adhering to ethical guidelines. The role holder will play a key role in driving innovation in the corporate team, including: Supporting the development of the corporate team's innovation strategy, from identification of high impact use cases to effective roll out of new ways of working. Driving adoption of legal tech tools to improve service delivery and lawyer productivity. Helping to identify, evaluate, and implement emerging legal technologies, including AI solutions (e.g. CoCounsel, Harvey, Lexis+ AI). Collaborating on client facing tech initiatives and translating legal opportunities into innovation strategies. Contributing to the firm's broader innovation agenda and supporting the team and leadership on change initiatives. Championing a culture of knowledge sharing around tech and AI, continuous learning, and legal innovation. Supporting upskilling programmes for lawyers in legal tech and innovation. Acting as a visible advocate for tech transformation across practice areas. Driving a positive change culture around tech and innovation. Qualifications and Experience Our ideal candidate will be an established corporate knowledge lawyer. However, we will also consider experienced corporate fee earners (5+) who are looking to transition into a first knowledge lawyer role. You will need to be a qualified lawyer with significant relevant experience in corporate law, and demonstrate the following: Excellent oral and written communication skills, and the ability to quickly gain the confidence of lawyers at all levels within the team and in other practice groups across the firm. Excellent legal research skills. Excellent attention to detail. Experience in drafting in plain language and in English. Experience in designing and delivering engaging training programmes, targeted at audiences across all levels of the firm. Demonstrable interest in the relationship between Knowledge and legal technology, and a willingness to lead change related to tech enabled legal service delivery and the effective use of AI. Embedding technology into ways of working and drive continuous improvement. A strong interest in legal tech and innovation is essential; prior experience in this area is desirable. Recent experience of negotiating on M&A transactions and associated market practice desirable but not essential. Qualities that fit with a cohesive, friendly and supportive team. The Opportunity Pension Scheme (5% employer contribution). Profit share and discretionary bonus schemes. Private medical insurance. Permanent health insurance. Life assurance. Receive either the sum of £750 per annum as a travel allowance or reimbursement of carparking expenses via a pay as you go card at a local carpark (likely to be Farnham Road carpark). Travel - option to apply for an interest free loan for a season ticket or parking permit. Enhanced maternity/paternity pay (after sufficient service). Critical illness insurance. . click apply for full job details
Aug 24, 2026
Full time
Corporate, Guildford Main information 31/08/2026 PQE: 5 years + Term type: Permanent Practice area: Corporate Location: Guildford The Role We are recruiting a forward-thinking knowledge lawyer to support the corporate team. You will work with the practice's existing senior knowledge lawyer and report formally to the corporate practice group head. The focus of the role will be working with the current senior knowledge lawyer to assist the team with its work on mainstream corporate transactions, with a particular focus on mid market M&A, corporate restructurings, other corporate procedures and corporate governance. You will also play a key role in enabling and embedding legal technology and championing new tools and ways of working to establish technology at the heart of the Corporate team. Combined with your legal knowledge this will improve delivery of legal services to our clients. The role is full time, although candidates wishing to work 4 days per week may also be considered. As a firm we work flexibly and remote/hybrid working is available, with employees requested to be in the office at least 2 days per week. The Team Our award winning corporate team offers quality and strength in depth unusual outside the City. The leading independent directories consistently rank us in the top tier. We are committed to an active intelligent growth strategy, for the team and the whole firm, and it is with this in mind that we welcome applications for technically strong, commercially minded and ambitious individuals. The corporate team is one of the top corporate practices in the South East and consists of eleven partners with a team of 40 in total supported by at least two dedicated knowledge lawyers. The work of the team is high quality and diverse and covers a broad range of corporate transactional and advisory matters, including: Private M&A (both buy side and sell side) Private equity (principally management advisory and portfolio work) Venture capital and other equity fundraisings Shareholders' agreements and corporate joint ventures Inward investment and cross border The team is supported by the full range of specialists required to deliver high quality, fast paced corporate transactional work - including tax, employment, immigration and pensions, real estate, banking and finance, regulatory and anti trust, intellectual property and commercial. A large proportion of our clients are multinational, based overseas or have international business interests, and we frequently work with overseas law firms, including the major jurisdictions in Europe and the US. Our clients include household name FTSE 100 PLCs and other major national and international groups, mid tier businesses (quoted, private equity and privately owned), management teams in private equity backed businesses, high net worth private clients and high growth companies. In the run in to the first Labour government budget in November 2024, the corporate team closed 30 deals in 30 days with a total aggregate transaction value of just under £1 billion, demonstrating the team's exceptional transactional capability. Examples of clients that you may experience working with are listed below and further information about our experience can be found on our website here. Diploma plc, Bunzl, Philips, The Ardonagh Group, Specialist Risk Group, Davies Group, Bright Stars Nursery Group, Rock Rail, Optio Group, Nord Lock International AB, Corus Dental, Vestey Holdings, BMT, Clinigen, Bright Path Sports Partners (investor in Ipswich Town Football Club), Wates Drafting and updating precedents and guidance notes for use by fee earners, including liaising with lawyers in relation to market practice. Training, including identifying the training needs for lawyers at various levels of experience and delivering appropriate training at all levels (in conjunction with fee earning lawyers) to the team and occasionally to clients. Playing a key role in supporting trainees and new joiners in the team and devising and helping to deliver their training, and identifying training needs. Carrying out analysis of latest developments in corporate law and ensuring that knowledge is promptly disseminated, internally and externally. Advising lawyers and junior members of the team on legal issues faced in their transactions and matters with on point, thorough, and timely answers (paying regard to the commercial context). Acting as a sounding board and providing "second opinions" to more senior members of the team on points of law and market practice. Providing assistance with research and directing junior members of the team to appropriate resources. Providing knowledge support to business development initiatives, including supporting client campaigns, training sessions and other initiatives. Keeping up to date with legal technology solutions and leading with implementation in your practice area. Liaising with other knowledge lawyers and information services specialists across the firm to train and familiarise the team with new products and processes developed, both internally and externally. Supporting strategy and business group meetings and taking an active role in supporting the activities of those groups. Drafting and managing the department's Learning & Development plan, and supporting the delivery of the plan. Maintaining an up to date know how repository of relevant example documents and encouraging contribution of relevant know how from fee earners. Technology & Innovation Our KLs drive the conversion of tacit legal expertise into structured, reliable, machine usable knowledge. In practice, they act as the bridge between fee earners and AI systems. Data Hygiene: Leading the transformation of knowledge to clean, structured, and machine readable data. Curating and normalising precedent for AI consumption. Centralised Repositories: Supporting the firm's ambition towards centralised Knowledge Management systems to allow AI to access the full history of firm work product. Metadata Tagging: tagging of documents to ensure AI can retrieve relevant precedents, case files, or internal research - ensuring that there is contextual metadata around clauses and positions. Data Governance & Privacy: Helping to ensure the safe use of data to train or query AI is, ensuring client confidentiality and adhering to ethical guidelines. The role holder will play a key role in driving innovation in the corporate team, including: Supporting the development of the corporate team's innovation strategy, from identification of high impact use cases to effective roll out of new ways of working. Driving adoption of legal tech tools to improve service delivery and lawyer productivity. Helping to identify, evaluate, and implement emerging legal technologies, including AI solutions (e.g. CoCounsel, Harvey, Lexis+ AI). Collaborating on client facing tech initiatives and translating legal opportunities into innovation strategies. Contributing to the firm's broader innovation agenda and supporting the team and leadership on change initiatives. Championing a culture of knowledge sharing around tech and AI, continuous learning, and legal innovation. Supporting upskilling programmes for lawyers in legal tech and innovation. Acting as a visible advocate for tech transformation across practice areas. Driving a positive change culture around tech and innovation. Qualifications and Experience Our ideal candidate will be an established corporate knowledge lawyer. However, we will also consider experienced corporate fee earners (5+) who are looking to transition into a first knowledge lawyer role. You will need to be a qualified lawyer with significant relevant experience in corporate law, and demonstrate the following: Excellent oral and written communication skills, and the ability to quickly gain the confidence of lawyers at all levels within the team and in other practice groups across the firm. Excellent legal research skills. Excellent attention to detail. Experience in drafting in plain language and in English. Experience in designing and delivering engaging training programmes, targeted at audiences across all levels of the firm. Demonstrable interest in the relationship between Knowledge and legal technology, and a willingness to lead change related to tech enabled legal service delivery and the effective use of AI. Embedding technology into ways of working and drive continuous improvement. A strong interest in legal tech and innovation is essential; prior experience in this area is desirable. Recent experience of negotiating on M&A transactions and associated market practice desirable but not essential. Qualities that fit with a cohesive, friendly and supportive team. The Opportunity Pension Scheme (5% employer contribution). Profit share and discretionary bonus schemes. Private medical insurance. Permanent health insurance. Life assurance. Receive either the sum of £750 per annum as a travel allowance or reimbursement of carparking expenses via a pay as you go card at a local carpark (likely to be Farnham Road carpark). Travel - option to apply for an interest free loan for a season ticket or parking permit. Enhanced maternity/paternity pay (after sufficient service). Critical illness insurance. . click apply for full job details
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Strategy & Corporate Development Job Sub Function: Strategic Partnerships & Alliances Job Category: Professional All Job Posting Locations: High Wycombe, Buckinghamshire, United Kingdom Job Description: About Innovative Medicine: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at We are searching for the best talent for an Associate Director, Alliance and External Affairs. This is a hybrid, office-based role located in High Wycombe, UK, with a planned move to Maidenhead, UK in October 2026, requiring three days on-site each week. Please note that this role is also available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Raritan, NJ; Horsham, PA; Titusville, NJ - Requisition Number: R-093219 High Wycombe/Maidenhead, UK - Requisition Number: R-095073 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. Purpose: The Associate Director, Alliance & External Affairs provides strategic and operational leadership across IM Office of the Chief Medical Officer's (OCMO's) alliance portfolio, supporting due diligence, licensing agreements, integrations, divestitures, third-party agreement management, and cross-functional collaboration to ensure effective service delivery and alignment with business and sector need. You will be responsible for: Due Diligence, Integration and Divestiture Management Lead and support due diligence activities, providing operational and safety recommendations for licensing transactions, mergers, acquisitions, integrations, and divestitures. Own the end-to-end development, execution, and documentation of product and company safety integration and divestiture plans and associated deliverables. Ensure successful delivery of integration and divestiture activities while maintaining alignment with business objectives and regulatory requirements. Support the creation, maintenance, governance, and retirement of third-party agreements. Strategic Alliance & Business Development Leadership and Cross-functional Stakeholder Engagement Partner with Business Development to support licensing activities, due diligence efforts, mergers and acquisitions, and strategic alliance initiatives. Support IM OCMO Innovative Medicine R&D, and J&J cross-functional partners in developing and maintaining strategic external relationships. Provide strategic coordination and direction across IM OCMO and partner organizations to ensure effective collaboration and service delivery and drive business outcomes. Influence and negotiate with external partners and senior internal stakeholders to drive business outcomes. Communicate priorities, including operational and regulatory impacts, across key stakeholders. Identify opportunities and risks and communicate recommendations to leadership. Operational Excellence & Continuous Improvement Identify, evaluate, and implement process and technology improvements that enhance organizational effectiveness and efficiency, and lead continuous improvement initiatives in partnership with senior management. Analyze operational challenges and develop innovative solutions to address complex and evolving business needs. Champion the responsible use of approved AI and digital tools to support routine productivity, information synthesis, meeting preparation, documentation and communications and workflow optimization that improve efficiency and business outcomes. Compliance, Inspection & Subject Matter Expertise Ensure activities are executed in accordance with applicable quality, compliance, and regulatory requirements. Provide audit and inspection support and serve as a subject matter expert, as appropriate. Maintain oversight of alliance-related activities to ensure alignment with governance and operational standards. Qualifications / Requirements: Education: Minimum of a Bachelor's degree is required Advance degree is preferred Required: Minimum of 8 years of relatable work experience Minimum of 6 years of experience in Pharmacovigilance, Clinical Development/Operations, Medical Affairs, or a related healthcare field, including experience supporting operational processes, workflows, and systems. Demonstrated experience managing complex projects and coordinating cross-functional activities in a highly matrixed, regulated environment. Working knowledge of GxP, quality, compliance, and regulatory requirements relevant to pharmaceutical operations. Excellent verbal, written, presentation, and interpersonal communication skills, with the ability to communicate complex operational, regulatory, and business topics clearly to diverse audiences. Strong problem-solving skills, including the ability to analyze complex issues, assess risks and trade-offs, develop pragmatic solutions, and make sound recommendations in a fast-paced, regulated environment. Demonstrated ability to manage multiple priorities, projects, and stakeholders simultaneously while maintaining attention to detail, meeting deadlines, and adapting to changing business needs. Proven ability to engage, influence, and collaborate effectively with senior leaders, external partners, and cross-functional stakeholders across a highly matrixed global organization. Ability to foster a collaborative, inclusive, and high-performing team environment that supports accountability, transparency, and continuous improvement. Ability to leverage data and insights to support decision-making, business recommendations, and operational improvements. Digital fluency, including the ability to use approved productivity, collaboration, and emerging technology tools to improve efficiency, workflow management, and business outcomes. Ability to work effectively across multiple global time zones across cultures and operating environments. Ability to travel domestically and internationally up to 10%, based on business need Required Skills: Preferred Skills:
Aug 24, 2026
Full time
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Strategy & Corporate Development Job Sub Function: Strategic Partnerships & Alliances Job Category: Professional All Job Posting Locations: High Wycombe, Buckinghamshire, United Kingdom Job Description: About Innovative Medicine: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at We are searching for the best talent for an Associate Director, Alliance and External Affairs. This is a hybrid, office-based role located in High Wycombe, UK, with a planned move to Maidenhead, UK in October 2026, requiring three days on-site each week. Please note that this role is also available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Raritan, NJ; Horsham, PA; Titusville, NJ - Requisition Number: R-093219 High Wycombe/Maidenhead, UK - Requisition Number: R-095073 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. Purpose: The Associate Director, Alliance & External Affairs provides strategic and operational leadership across IM Office of the Chief Medical Officer's (OCMO's) alliance portfolio, supporting due diligence, licensing agreements, integrations, divestitures, third-party agreement management, and cross-functional collaboration to ensure effective service delivery and alignment with business and sector need. You will be responsible for: Due Diligence, Integration and Divestiture Management Lead and support due diligence activities, providing operational and safety recommendations for licensing transactions, mergers, acquisitions, integrations, and divestitures. Own the end-to-end development, execution, and documentation of product and company safety integration and divestiture plans and associated deliverables. Ensure successful delivery of integration and divestiture activities while maintaining alignment with business objectives and regulatory requirements. Support the creation, maintenance, governance, and retirement of third-party agreements. Strategic Alliance & Business Development Leadership and Cross-functional Stakeholder Engagement Partner with Business Development to support licensing activities, due diligence efforts, mergers and acquisitions, and strategic alliance initiatives. Support IM OCMO Innovative Medicine R&D, and J&J cross-functional partners in developing and maintaining strategic external relationships. Provide strategic coordination and direction across IM OCMO and partner organizations to ensure effective collaboration and service delivery and drive business outcomes. Influence and negotiate with external partners and senior internal stakeholders to drive business outcomes. Communicate priorities, including operational and regulatory impacts, across key stakeholders. Identify opportunities and risks and communicate recommendations to leadership. Operational Excellence & Continuous Improvement Identify, evaluate, and implement process and technology improvements that enhance organizational effectiveness and efficiency, and lead continuous improvement initiatives in partnership with senior management. Analyze operational challenges and develop innovative solutions to address complex and evolving business needs. Champion the responsible use of approved AI and digital tools to support routine productivity, information synthesis, meeting preparation, documentation and communications and workflow optimization that improve efficiency and business outcomes. Compliance, Inspection & Subject Matter Expertise Ensure activities are executed in accordance with applicable quality, compliance, and regulatory requirements. Provide audit and inspection support and serve as a subject matter expert, as appropriate. Maintain oversight of alliance-related activities to ensure alignment with governance and operational standards. Qualifications / Requirements: Education: Minimum of a Bachelor's degree is required Advance degree is preferred Required: Minimum of 8 years of relatable work experience Minimum of 6 years of experience in Pharmacovigilance, Clinical Development/Operations, Medical Affairs, or a related healthcare field, including experience supporting operational processes, workflows, and systems. Demonstrated experience managing complex projects and coordinating cross-functional activities in a highly matrixed, regulated environment. Working knowledge of GxP, quality, compliance, and regulatory requirements relevant to pharmaceutical operations. Excellent verbal, written, presentation, and interpersonal communication skills, with the ability to communicate complex operational, regulatory, and business topics clearly to diverse audiences. Strong problem-solving skills, including the ability to analyze complex issues, assess risks and trade-offs, develop pragmatic solutions, and make sound recommendations in a fast-paced, regulated environment. Demonstrated ability to manage multiple priorities, projects, and stakeholders simultaneously while maintaining attention to detail, meeting deadlines, and adapting to changing business needs. Proven ability to engage, influence, and collaborate effectively with senior leaders, external partners, and cross-functional stakeholders across a highly matrixed global organization. Ability to foster a collaborative, inclusive, and high-performing team environment that supports accountability, transparency, and continuous improvement. Ability to leverage data and insights to support decision-making, business recommendations, and operational improvements. Digital fluency, including the ability to use approved productivity, collaboration, and emerging technology tools to improve efficiency, workflow management, and business outcomes. Ability to work effectively across multiple global time zones across cultures and operating environments. Ability to travel domestically and internationally up to 10%, based on business need Required Skills: Preferred Skills:
Job Description Overview We are looking for a dynamic and self motivated individual with a strong project background to join this fast paced team to deliver the complex highways schemes throughout their whole project lifecycle. Schemes range in value from £20k to £3m+. This role will also involve direct line management of project managers, assistant project managers and early careers. Other requirements also include the successful delivery of the programme of works on time and to budget. Your role To operate in the capacity of the Portfolio Manager in their absence. Develop and maintain strong collaborative relationships with the Portfolio Manager, and key internal and external stakeholders, to ensure full mutual understanding of the projects' delivery objectives, to report on and review project performance, and to agree solutions to issues. Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management. Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate. Where necessary develop, agree, and implement solutions to overcome these. Global or master programme maintenance for whole portfolios. Portfolio income and cost profiles, overseeing and challenging the Project Managers input. Client liaison on a project and portfolio level. Chairing and driving regular (fortnightly) project reviews to ensure the following are current and live: Project and division risk register. Project risk category (on financial spreadsheet). Review submissions register. Review of AWN Correspondence Register progress comments and milestone dates. Project income and cost forecast (review of PM profiles). Project change. Project priorities (for resource allocation). Manage correspondence and queries through Aconex. Project change control and reviewing processes and procedure. Allocation of projects to PMs based on appropriate knowledge, experience, ability, and capability (workload). Working arrangements (shift work, need for travel etc) Ability and willingness to travel to other offices and depots on the network as and when required. Periodic requirement for site visits (night shift). Full Driving License. About you Experience in the delivery of highways construction and maintenance operations or similar transferable experience. Project Management skills, preferably supported by recognised PM qualification, PRINCE2, APMP etc. Preference of minimum HNC / HND (or equivalent) in a civil engineering or other construction-based discipline. Broad knowledge and understanding of other design areas. Understanding of Environmental requirements of schemes. Experience of coordinating interfaces with design teams and external resources. Understanding of H&S Requirements related to highway construction and maintenance works. Knowledge of CDM and other H&S legislation. Competent in exercising the duties under CDM. Applicable CSCS Card. Team leadership and management experience in driving performance and productivity. Strong communication and stakeholder management skills. Strong customer focus with a service delivery mindset. Commercial understanding and budgetary control experience. Understanding of Lean principles. Personal attributes Proactive problem solving. Excellent communication skills. Strong safety management culture. Self-aware and adaptable style to meet varying project needs. Resilient. Presentation skills. Team building skills. Ability to prioritise and self-manage. Ability to develop relationships and engender trust. Experience at a senior level in the delivery of highways construction and maintenance operations or similar transferable experience. Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above. Experience of managing projects through complete lifecycle. Behavioural competencies Results Driven: Demonstrates a passion and excitement for their work, tackles problems head on and works to resolve them without delay. Focus on Excellence: Willing to learn and exceed expectations, searches for ways to add value and take performance to the next level. Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders, proactively builds knowledge through sharing knowledge, ideas, and expertise within the M25 community. Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output, delivers results consistently. Adaptability: Learns quickly, adapts positively to changing business and customer demands, is energised by change. Rewards & benefits Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organisation. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Aug 24, 2026
Full time
Job Description Overview We are looking for a dynamic and self motivated individual with a strong project background to join this fast paced team to deliver the complex highways schemes throughout their whole project lifecycle. Schemes range in value from £20k to £3m+. This role will also involve direct line management of project managers, assistant project managers and early careers. Other requirements also include the successful delivery of the programme of works on time and to budget. Your role To operate in the capacity of the Portfolio Manager in their absence. Develop and maintain strong collaborative relationships with the Portfolio Manager, and key internal and external stakeholders, to ensure full mutual understanding of the projects' delivery objectives, to report on and review project performance, and to agree solutions to issues. Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management. Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate. Where necessary develop, agree, and implement solutions to overcome these. Global or master programme maintenance for whole portfolios. Portfolio income and cost profiles, overseeing and challenging the Project Managers input. Client liaison on a project and portfolio level. Chairing and driving regular (fortnightly) project reviews to ensure the following are current and live: Project and division risk register. Project risk category (on financial spreadsheet). Review submissions register. Review of AWN Correspondence Register progress comments and milestone dates. Project income and cost forecast (review of PM profiles). Project change. Project priorities (for resource allocation). Manage correspondence and queries through Aconex. Project change control and reviewing processes and procedure. Allocation of projects to PMs based on appropriate knowledge, experience, ability, and capability (workload). Working arrangements (shift work, need for travel etc) Ability and willingness to travel to other offices and depots on the network as and when required. Periodic requirement for site visits (night shift). Full Driving License. About you Experience in the delivery of highways construction and maintenance operations or similar transferable experience. Project Management skills, preferably supported by recognised PM qualification, PRINCE2, APMP etc. Preference of minimum HNC / HND (or equivalent) in a civil engineering or other construction-based discipline. Broad knowledge and understanding of other design areas. Understanding of Environmental requirements of schemes. Experience of coordinating interfaces with design teams and external resources. Understanding of H&S Requirements related to highway construction and maintenance works. Knowledge of CDM and other H&S legislation. Competent in exercising the duties under CDM. Applicable CSCS Card. Team leadership and management experience in driving performance and productivity. Strong communication and stakeholder management skills. Strong customer focus with a service delivery mindset. Commercial understanding and budgetary control experience. Understanding of Lean principles. Personal attributes Proactive problem solving. Excellent communication skills. Strong safety management culture. Self-aware and adaptable style to meet varying project needs. Resilient. Presentation skills. Team building skills. Ability to prioritise and self-manage. Ability to develop relationships and engender trust. Experience at a senior level in the delivery of highways construction and maintenance operations or similar transferable experience. Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above. Experience of managing projects through complete lifecycle. Behavioural competencies Results Driven: Demonstrates a passion and excitement for their work, tackles problems head on and works to resolve them without delay. Focus on Excellence: Willing to learn and exceed expectations, searches for ways to add value and take performance to the next level. Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders, proactively builds knowledge through sharing knowledge, ideas, and expertise within the M25 community. Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output, delivers results consistently. Adaptability: Learns quickly, adapts positively to changing business and customer demands, is energised by change. Rewards & benefits Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organisation. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
Aug 24, 2026
Full time
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
The Opportunity We're partnering with a global consultancy to appoint a Head of AI Transformation, a pivotal leadership role responsible for shaping how artificial intelligence transforms the organisation's operations across its international business. This is an opportunity to define and deliver a firm-wide AI strategy that drives operational excellence, improves the way people work and embeds AI into the heart of the business. Working closely with executive leadership, you'll identify where AI can create genuine value, champion innovation where appropriate and ensure robust governance and responsible adoption across the organisation. You'll lead the AI Transformation function, setting the strategic direction while overseeing the successful delivery of AI initiatives that enhance productivity, streamline processes and support the firm's long-term growth. Key Responsibilities Develop and deliver the organisation's enterprise AI strategy and roadmap. Drive AI-enabled operational excellence across global business functions. Lead and develop the AI Transformation team. Identify, prioritise and deliver high-value AI initiatives. Establish and maintain AI governance, security and responsible AI standards. Evaluate emerging AI technologies and make strategic build versus buy decisions. Partner with executive stakeholders to align AI investment with business priorities. Champion AI adoption through training, engagement and change management. Manage AI budgets, suppliers and technology partnerships. Measure and communicate the impact of AI initiatives across the organisation. About You We're looking for an experienced transformation leader with a proven track record of delivering enterprise AI initiatives that have generated measurable business value. You'll be equally comfortable discussing strategy with executive stakeholders and challenging technical teams on delivery, architecture and risk, without needing to be hands-on yourself. You'll bring: Significant experience leading AI, digital or business transformation programmes. A track record of delivering AI or intelligent automation solutions into production. Strong commercial judgement with experience making strategic technology investment decisions. Knowledge of Azure and modern enterprise AI technologies. Experience establishing governance frameworks for AI within a complex organisation. Outstanding leadership and stakeholder management skills. Experience working within professional services, consulting or another knowledge-led environment would be advantageous. What's on Offer A rare opportunity to shape enterprise AI strategy for a global consultancy. Executive visibility and influence across the organisation. The chance to define how AI drives operational excellence at scale. Leadership of a growing AI Transformation function. A collaborative, forward-thinking environment focused on innovation and measurable business outcomes. Competitive salary and comprehensive benefits package. If you're passionate about using AI to transform organisations, improve the way people work and deliver lasting operational impact, we'd love to hear from you.
Aug 24, 2026
Full time
The Opportunity We're partnering with a global consultancy to appoint a Head of AI Transformation, a pivotal leadership role responsible for shaping how artificial intelligence transforms the organisation's operations across its international business. This is an opportunity to define and deliver a firm-wide AI strategy that drives operational excellence, improves the way people work and embeds AI into the heart of the business. Working closely with executive leadership, you'll identify where AI can create genuine value, champion innovation where appropriate and ensure robust governance and responsible adoption across the organisation. You'll lead the AI Transformation function, setting the strategic direction while overseeing the successful delivery of AI initiatives that enhance productivity, streamline processes and support the firm's long-term growth. Key Responsibilities Develop and deliver the organisation's enterprise AI strategy and roadmap. Drive AI-enabled operational excellence across global business functions. Lead and develop the AI Transformation team. Identify, prioritise and deliver high-value AI initiatives. Establish and maintain AI governance, security and responsible AI standards. Evaluate emerging AI technologies and make strategic build versus buy decisions. Partner with executive stakeholders to align AI investment with business priorities. Champion AI adoption through training, engagement and change management. Manage AI budgets, suppliers and technology partnerships. Measure and communicate the impact of AI initiatives across the organisation. About You We're looking for an experienced transformation leader with a proven track record of delivering enterprise AI initiatives that have generated measurable business value. You'll be equally comfortable discussing strategy with executive stakeholders and challenging technical teams on delivery, architecture and risk, without needing to be hands-on yourself. You'll bring: Significant experience leading AI, digital or business transformation programmes. A track record of delivering AI or intelligent automation solutions into production. Strong commercial judgement with experience making strategic technology investment decisions. Knowledge of Azure and modern enterprise AI technologies. Experience establishing governance frameworks for AI within a complex organisation. Outstanding leadership and stakeholder management skills. Experience working within professional services, consulting or another knowledge-led environment would be advantageous. What's on Offer A rare opportunity to shape enterprise AI strategy for a global consultancy. Executive visibility and influence across the organisation. The chance to define how AI drives operational excellence at scale. Leadership of a growing AI Transformation function. A collaborative, forward-thinking environment focused on innovation and measurable business outcomes. Competitive salary and comprehensive benefits package. If you're passionate about using AI to transform organisations, improve the way people work and deliver lasting operational impact, we'd love to hear from you.
As a key member of the EMEA Revenue Leadership Team reporting directly to the Head of UKI & NE, you will be the strategic leader responsible for shaping, executing, and driving all Enterprise go-to-market (GTM) activities across the United Kingdom and Ireland. You will lead a high-performing, successful regional sales team that is currently delivering strong results across our key industry verticals, including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role, you will leverage your deep enterprise expertise to cultivate, nurture, and develop this high-growth revenue organization while expanding Asana's market presence throughout the region. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays & Fridays depending on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve Build a strong community of customers, partners, and employees across the UKI region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales and matrixed teams to establish and operationalize our playbook to fuel pipeline and customer growth. Hire, nurture, and develop top sales talent, intentionally building clear career paths and succession plans. Act as a senior executive representative for Asana with C-level customers, prospects, and media across the region. Create strong feedback loops with the Product team to influence product evolution based on deep customer insights. Evolve the Account Team Playbook to support enterprise growth, ensuring alignment across SDRs, Sales, Success, and Services. About you People Centric leader Proven experience managing dedicated Enterprise sales teams and successfully hitting revenue targets within an enterprise tech space. Deep background working within the Enterprise segment, showcasing a strong understanding of complex, high-value procurement and deployment cycles. Demonstrated experience leading and scaling high-performing Enterprise Sales teams across the UKI and EMEA regions. Track record of navigating and capitalizing on a verticalized sales structure, with familiarity across segments such as Financial Services, Public Sector, TNT, PS, or Retail/Manufacturing/CPG. Proven capability to scale Sales organizations and drive consistent bookings, ARR, and customer growth across commercial and enterprise segments. Deep experience navigating and executing growth strategies within both product-led and sales-led business models. Operationally strong with the ability to independently build robust GTM, operating, and talent development plans. Intellectually curious, analytical, and naturally open-minded with a passion for solving complex regional challenges. A highly collaborative partner comfortable navigating cross-functional, matrixed environments alongside Product and Marketing teams. A low-ego leader who builds trust and influence through thoughtful communication and high-quality execution. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the On-Target Earnings (OTE) range is £257,000 - £302,000. The total OTE includes a base salary and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE will vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified. In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
Aug 24, 2026
Full time
As a key member of the EMEA Revenue Leadership Team reporting directly to the Head of UKI & NE, you will be the strategic leader responsible for shaping, executing, and driving all Enterprise go-to-market (GTM) activities across the United Kingdom and Ireland. You will lead a high-performing, successful regional sales team that is currently delivering strong results across our key industry verticals, including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role, you will leverage your deep enterprise expertise to cultivate, nurture, and develop this high-growth revenue organization while expanding Asana's market presence throughout the region. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays & Fridays depending on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve Build a strong community of customers, partners, and employees across the UKI region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales and matrixed teams to establish and operationalize our playbook to fuel pipeline and customer growth. Hire, nurture, and develop top sales talent, intentionally building clear career paths and succession plans. Act as a senior executive representative for Asana with C-level customers, prospects, and media across the region. Create strong feedback loops with the Product team to influence product evolution based on deep customer insights. Evolve the Account Team Playbook to support enterprise growth, ensuring alignment across SDRs, Sales, Success, and Services. About you People Centric leader Proven experience managing dedicated Enterprise sales teams and successfully hitting revenue targets within an enterprise tech space. Deep background working within the Enterprise segment, showcasing a strong understanding of complex, high-value procurement and deployment cycles. Demonstrated experience leading and scaling high-performing Enterprise Sales teams across the UKI and EMEA regions. Track record of navigating and capitalizing on a verticalized sales structure, with familiarity across segments such as Financial Services, Public Sector, TNT, PS, or Retail/Manufacturing/CPG. Proven capability to scale Sales organizations and drive consistent bookings, ARR, and customer growth across commercial and enterprise segments. Deep experience navigating and executing growth strategies within both product-led and sales-led business models. Operationally strong with the ability to independently build robust GTM, operating, and talent development plans. Intellectually curious, analytical, and naturally open-minded with a passion for solving complex regional challenges. A highly collaborative partner comfortable navigating cross-functional, matrixed environments alongside Product and Marketing teams. A low-ego leader who builds trust and influence through thoughtful communication and high-quality execution. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the On-Target Earnings (OTE) range is £257,000 - £302,000. The total OTE includes a base salary and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE will vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified. In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Aug 24, 2026
Full time
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Shape the leaders, performance and culture that power hotel success At IHG Hotels & Resorts, our hotels bring our brands to life. They are where leadership choices become colleague experience, guest experience and owner value. We are looking for an exceptional global talent leader to make those connections stronger, faster and more consistent across our managed and franchised hotel estate. This role will set the global Hotels agenda for talent, performance and culture. It will build the leadership capability and succession strength needed for growth; create a compelling proposition for General Managers and other critical hotel talent; and turn IHG's high-performance ambition into practical, simple and scalable ways of working. Why this role, why now IHG's refreshed Global HR Plan supports Elevate the IHG Business Strategy through three connected priorities: creating a high-performance culture that enables sustainable profitable growth; driving owner value and employee experience; and building a digital-first, AI-powered HR function. For Hotels, that means strengthening the quality and diversity of GM and critical-role pipelines; accelerating readiness for new hotel openings and conversions; building deeper leadership strength, including in Luxury & Lifestyle; modernising performance and talent practices; and ensuring that global solutions work in the reality of different regions, markets, ownership models and hotel operations. The Head of Talent, Performance and Culture - IHG Hotels will bring those priorities together into a clear strategy, an executable roadmap and a disciplined operating rhythm. Your mandate You will create a coherent, evidence-led talent ecosystem for Hotels: from future capability and success profiles, through assessment, succession, development and deployment, to performance, reward, learning and culture. You will align with IHG's enterprise frameworks while ensuring that the distinctive needs of managed and franchised hotels, owners, General Managers and frontline colleagues shape the design. You will be a trusted adviser to senior business and HR leaders, a constructive challenger when decisions need sharpening, and a practical partner who converts strategy into adoption and measurable impact. What you will make happen Set and deliver a global Hotels talent, performance and culture strategy that is visibly connected to growth, service, loyalty, productivity, retention and owner economics. Strengthen diverse, ready-now pipelines for General Managers and other critical hotel leadership roles, with clear readiness standards, rigorous talent reviews, purposeful development and external benchmarking. Build a compelling GM and hotel-leadership proposition that helps IHG attract, develop, deploy and retain exceptional leaders in priority markets and segments. Translate IHG's high-performance principles into straightforward, light-touch practices: clear priorities, leadership accountability, continuous feedback, honest performance conversations, intelligent resource choices and recognition of impact rather than effort alone. Use data, technology and AI to improve talent decisions, personalise development, simplify the colleague and owner experience, and demonstrate the return on talent investment. Mobilise a complex global matrix-business leaders, owners, regional HR, Talent Acquisition, Learning, Reward, Inclusion, HR technology and external partners-around shared choices, governance and outcomes. What you will bring Senior talent leadership experience in a large, global and highly matrixed organisation, with accountable ownership of strategies that moved beyond design into sustained adoption and measurable business outcomes. Deep expertise across talent management, succession, leadership development, performance, culture and organisational effectiveness. Strong commercial judgement and the ability to connect people choices to hotel, owner, guest and colleague outcomes. Experience designing robust, inclusive assessment and talent methodologies using multiple sources of evidence-not relying on psychometrics alone-and translating insight into real talent decisions. A track record of leading complex transformation with clear priorities, decision rights, milestones, governance, adoption measures and corrective action. Credibility with executives and the courage to challenge, combined with empathy, cultural intelligence and the political judgement to preserve trust and build a coalition for delivery. Practical fluency in workforce analytics, talent technology and AI-enabled solutions, including responsible use, data quality and human oversight. Experience in hospitality is valuable. We also welcome leaders from global, customer-led, multi-site sectors such as retail, travel, leisure and consumer services. Professional background A relevant degree or professional qualification may be helpful, but demonstrated expertise and impact matter more. Where assessment tools are used, the role will ensure appropriate accreditation, governance, validity, inclusion and expert support. A deep track record of translating customer requirements into practical, actionable products, tools and services is a must. The leadership style that will thrive here You will combine enterprise ambition with low ego; pace with control; candour with empathy; and global standards with respect for local insight. You will be curious, commercially grounded and comfortable in ambiguity, while bringing the discipline to sequence work, follow through and make change stick. Above all, you will create clarity and energy around a small number of outcomes that matter. Why join IHG This is an opportunity to influence leadership quality and hotel performance at truly global scale. Your work will help strengthen careers, hotel teams and owner confidence, while shaping how IHG develops and deploys talent in an AI-enabled world. If you are energised by the intersection of talent, performance, culture and commercial value-and want to build something that can travel globally and work locally,we would like to hear from you. Windsor, Berkshire Hybrid: three days in the office, two days from home Reporting to VP, Talent Solutions Closing Date for applications: 25th August 2026
Aug 24, 2026
Full time
Shape the leaders, performance and culture that power hotel success At IHG Hotels & Resorts, our hotels bring our brands to life. They are where leadership choices become colleague experience, guest experience and owner value. We are looking for an exceptional global talent leader to make those connections stronger, faster and more consistent across our managed and franchised hotel estate. This role will set the global Hotels agenda for talent, performance and culture. It will build the leadership capability and succession strength needed for growth; create a compelling proposition for General Managers and other critical hotel talent; and turn IHG's high-performance ambition into practical, simple and scalable ways of working. Why this role, why now IHG's refreshed Global HR Plan supports Elevate the IHG Business Strategy through three connected priorities: creating a high-performance culture that enables sustainable profitable growth; driving owner value and employee experience; and building a digital-first, AI-powered HR function. For Hotels, that means strengthening the quality and diversity of GM and critical-role pipelines; accelerating readiness for new hotel openings and conversions; building deeper leadership strength, including in Luxury & Lifestyle; modernising performance and talent practices; and ensuring that global solutions work in the reality of different regions, markets, ownership models and hotel operations. The Head of Talent, Performance and Culture - IHG Hotels will bring those priorities together into a clear strategy, an executable roadmap and a disciplined operating rhythm. Your mandate You will create a coherent, evidence-led talent ecosystem for Hotels: from future capability and success profiles, through assessment, succession, development and deployment, to performance, reward, learning and culture. You will align with IHG's enterprise frameworks while ensuring that the distinctive needs of managed and franchised hotels, owners, General Managers and frontline colleagues shape the design. You will be a trusted adviser to senior business and HR leaders, a constructive challenger when decisions need sharpening, and a practical partner who converts strategy into adoption and measurable impact. What you will make happen Set and deliver a global Hotels talent, performance and culture strategy that is visibly connected to growth, service, loyalty, productivity, retention and owner economics. Strengthen diverse, ready-now pipelines for General Managers and other critical hotel leadership roles, with clear readiness standards, rigorous talent reviews, purposeful development and external benchmarking. Build a compelling GM and hotel-leadership proposition that helps IHG attract, develop, deploy and retain exceptional leaders in priority markets and segments. Translate IHG's high-performance principles into straightforward, light-touch practices: clear priorities, leadership accountability, continuous feedback, honest performance conversations, intelligent resource choices and recognition of impact rather than effort alone. Use data, technology and AI to improve talent decisions, personalise development, simplify the colleague and owner experience, and demonstrate the return on talent investment. Mobilise a complex global matrix-business leaders, owners, regional HR, Talent Acquisition, Learning, Reward, Inclusion, HR technology and external partners-around shared choices, governance and outcomes. What you will bring Senior talent leadership experience in a large, global and highly matrixed organisation, with accountable ownership of strategies that moved beyond design into sustained adoption and measurable business outcomes. Deep expertise across talent management, succession, leadership development, performance, culture and organisational effectiveness. Strong commercial judgement and the ability to connect people choices to hotel, owner, guest and colleague outcomes. Experience designing robust, inclusive assessment and talent methodologies using multiple sources of evidence-not relying on psychometrics alone-and translating insight into real talent decisions. A track record of leading complex transformation with clear priorities, decision rights, milestones, governance, adoption measures and corrective action. Credibility with executives and the courage to challenge, combined with empathy, cultural intelligence and the political judgement to preserve trust and build a coalition for delivery. Practical fluency in workforce analytics, talent technology and AI-enabled solutions, including responsible use, data quality and human oversight. Experience in hospitality is valuable. We also welcome leaders from global, customer-led, multi-site sectors such as retail, travel, leisure and consumer services. Professional background A relevant degree or professional qualification may be helpful, but demonstrated expertise and impact matter more. Where assessment tools are used, the role will ensure appropriate accreditation, governance, validity, inclusion and expert support. A deep track record of translating customer requirements into practical, actionable products, tools and services is a must. The leadership style that will thrive here You will combine enterprise ambition with low ego; pace with control; candour with empathy; and global standards with respect for local insight. You will be curious, commercially grounded and comfortable in ambiguity, while bringing the discipline to sequence work, follow through and make change stick. Above all, you will create clarity and energy around a small number of outcomes that matter. Why join IHG This is an opportunity to influence leadership quality and hotel performance at truly global scale. Your work will help strengthen careers, hotel teams and owner confidence, while shaping how IHG develops and deploys talent in an AI-enabled world. If you are energised by the intersection of talent, performance, culture and commercial value-and want to build something that can travel globally and work locally,we would like to hear from you. Windsor, Berkshire Hybrid: three days in the office, two days from home Reporting to VP, Talent Solutions Closing Date for applications: 25th August 2026
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500 for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave : Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Manager, Customer Success As our EMEA Customer Success organization continues to grow, we're looking for an experienced, people-first leader to help scale a high-performing team and drive exceptional customer outcomes. As Manager, Customer Success, you'll lead a team of Customer Success Professionals responsible for helping enterprise customers maximize the value of the CreatorIQ platform. You'll empower your team through coaching, mentorship, and strategic leadership while ensuring exceptional customer experiences, strong retention outcomes, and operational excellence. You'll partner closely with Sales, Product, Professional Services, and Support teams to drive customer success at scale, champion AI-powered efficiencies, and foster a culture of accountability, collaboration, and continuous improvement. Location: London, UK (Hybrid, 3 days per week in office) Travel: Approximately 20% travel across EMEA customer locations. In this role, you'll get to: Lead, coach, and develop a team of approximately 5-6 Customer Success Professionals, fostering a high-performance and customer-centric culture. Partner with team members on strategic customer engagements, executive business reviews, renewal discussions, and complex customer escalations. Drive retention, adoption, and growth outcomes by helping customers achieve measurable business value from the CreatorIQ platform. Own team forecasting, risk management, account health reviews, and operational processes to ensure consistent execution and visibility across the customer lifecycle. Collaborate cross-functionally with Sales, Product, Professional Services, and Support teams while identifying opportunities to leverage AI and automation to improve team productivity and customer outcomes. Who you are and what you'll need for this position 5+ years of experience in Enterprise Customer Success, Account Management, or a related customer-facing SaaS role, with previous people leadership experience. Proven ability to coach, mentor, and develop Customer Success professionals while building trust and driving team performance. Experience managing enterprise customer relationships, leading executive-level conversations, and partnering with senior stakeholders across complex organizations. Demonstrated success driving customer adoption, retention, renewals, and expansion, with strong commercial acumen and a customer-first mindset. Experience managing customer escalations and collaborating effectively across Sales, Product, Professional Services, and Support teams. Proficiency with CRM platforms (Salesforce preferred) and strong operational skills related to forecasting, pipeline management, and risk mitigation. Excellent communication, presentation, and stakeholder management skills. Experience within the influencer marketing, creator economy, social media technology, MarTech, or adjacent SaaS industries is strongly preferred. Comfortable leveraging AI tools to drive productivity, generate customer insights, and improve team effectiveness. What you will get from us: People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. Who we are: CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies-including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora-CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on LinkedIn and Instagram. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. Compensation, Benefits and Beyond: We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice. Compensation: £80K - £105K Offers Equity Offers Bonus £80K - £105K Offers Equity Offers Bonus
Aug 24, 2026
Full time
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500 for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave : Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Manager, Customer Success As our EMEA Customer Success organization continues to grow, we're looking for an experienced, people-first leader to help scale a high-performing team and drive exceptional customer outcomes. As Manager, Customer Success, you'll lead a team of Customer Success Professionals responsible for helping enterprise customers maximize the value of the CreatorIQ platform. You'll empower your team through coaching, mentorship, and strategic leadership while ensuring exceptional customer experiences, strong retention outcomes, and operational excellence. You'll partner closely with Sales, Product, Professional Services, and Support teams to drive customer success at scale, champion AI-powered efficiencies, and foster a culture of accountability, collaboration, and continuous improvement. Location: London, UK (Hybrid, 3 days per week in office) Travel: Approximately 20% travel across EMEA customer locations. In this role, you'll get to: Lead, coach, and develop a team of approximately 5-6 Customer Success Professionals, fostering a high-performance and customer-centric culture. Partner with team members on strategic customer engagements, executive business reviews, renewal discussions, and complex customer escalations. Drive retention, adoption, and growth outcomes by helping customers achieve measurable business value from the CreatorIQ platform. Own team forecasting, risk management, account health reviews, and operational processes to ensure consistent execution and visibility across the customer lifecycle. Collaborate cross-functionally with Sales, Product, Professional Services, and Support teams while identifying opportunities to leverage AI and automation to improve team productivity and customer outcomes. Who you are and what you'll need for this position 5+ years of experience in Enterprise Customer Success, Account Management, or a related customer-facing SaaS role, with previous people leadership experience. Proven ability to coach, mentor, and develop Customer Success professionals while building trust and driving team performance. Experience managing enterprise customer relationships, leading executive-level conversations, and partnering with senior stakeholders across complex organizations. Demonstrated success driving customer adoption, retention, renewals, and expansion, with strong commercial acumen and a customer-first mindset. Experience managing customer escalations and collaborating effectively across Sales, Product, Professional Services, and Support teams. Proficiency with CRM platforms (Salesforce preferred) and strong operational skills related to forecasting, pipeline management, and risk mitigation. Excellent communication, presentation, and stakeholder management skills. Experience within the influencer marketing, creator economy, social media technology, MarTech, or adjacent SaaS industries is strongly preferred. Comfortable leveraging AI tools to drive productivity, generate customer insights, and improve team effectiveness. What you will get from us: People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. Who we are: CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies-including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora-CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on LinkedIn and Instagram. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. Compensation, Benefits and Beyond: We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice. Compensation: £80K - £105K Offers Equity Offers Bonus £80K - £105K Offers Equity Offers Bonus
Customer Experience DirectorSkip to main content Experience Director page is loaded Customer Experience DirectorApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ518198 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location : London Role Purpose The Customer Experience Director is responsible for ensuring all elements that influence the experiential offer to Royal London Asset Management (RLAM) shape a customer-focused service culture across the national UK portfolio. The role focuses on customer experience and provides strategic and operational direction in setting benchmarks for services delivered by other department heads and their teams. Through their approach, they will foster collaboration and boost productivity.Working as part of the Senior Leadership Team the Customer Experience Director ensures that all service partners and teams work cohesively to reflect RLAM's vision and ambition. The role requires the development and implementation of customer experience strategies that support RLAM's Customer Charter, Brand, and Values. They will be required to work closely with other stakeholders as well as service partners appointed by RLAM across the portfolio. Responsibilities Develop and prepare annually a draft CX Business Plan incorporating portfolio and sector learnings, aligned with RLAM's business planning cycle, including proposed Optional and Additional services with associated costs for RLAM approval prior to implementation. Deliver quarterly training updates to ensure team knowledge and skills remain current with industry standards and organisational requirements. Deliver strategies designed to implement a customer experience culture that supports the definition of CX Principles and target experience to meet RLAM's Customer Charter, Brand, and Values. Deliver the various strategies designed to implement a culture of customer experience. Design and deliver on-going strategies for customer experience and market-leading employee experience. Using a range of CX practices, collect feedback from stakeholders to identify experiential needs and measure customer and employee satisfaction. Using a range of CX practices, design and deliver enhanced customer and employee experiences, refining services, streamlining workflows, and optimising operation touchpoints. Oversee the delivery of any enhanced CX services by the any third party experience agency as set out in the CX scope of services within the RLAM property management agreement. Oversee and ensure CX training is provided to all individuals working across the RLAM portfolio, whether directly employed by JLL or through 3rd party JLL Framework Service Partners, ensuring consistent application of CX principles across the entire service delivery network. Manage and utilise the annual customer feedback survey to identify portfolio and sector learnings, translating insights into actionable improvements within the CX Business Plan. Act as customer experience mentor to the senior leadership team, providing clear and effective counsel on all matters experience-related. Ensure service partners are managed using CX best practices and are rewarded for achieving against targets working with Property Delivery Lead Make recommendations for improving customer and employee health and wellbeing. Set both customer and employee experience targets, monitor progress, and measure/celebrate success. Working with JLL RLAM ESG lead to ensure strategy takes account of meaningful, measurable, and deliverable ESG targets. Monitor and prepare analysis as required for best-in-class client reporting. Consistently exhibit RLAM Customer Charter values in all interactions with associates and customers. Qualifications An experienced customer experience professional with a proven track record in embedding CX principles to be used as the vehicle of change, service consistency, and establish a culture of continual improvement. Data-driven with a proven track record in improving customer satisfaction and/or other relevant metrics. Experience in delivering a range of property scope services (from fundamental through to premium). Practical experience in delivering workplace-based community events and activations. An innovative approach to customer and employee experience. A passion for excellence in the delivery of customer and employee experience. A cohesive management style that will achieve the business aims of this role. Detail-oriented with the ability to solve problems. Curious, agile, and resilient. Strong communication, interpersonal, and presentation skills. Persuasive and confident style of communication. Tech savvy - should have a strong understanding of workplace technology and how it impacts on experience. Self-motivated with a desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Able to demonstrate the ability to develop systems and procedures to ensure the smooth running of operations. Have a strong understanding of the issues surrounding occupancy of property from the perspectives of both the Customer and landlord. Preferably degree or equivalent qualified and hold membership of a professional organisation. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Aug 23, 2026
Full time
Customer Experience DirectorSkip to main content Experience Director page is loaded Customer Experience DirectorApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ518198 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location : London Role Purpose The Customer Experience Director is responsible for ensuring all elements that influence the experiential offer to Royal London Asset Management (RLAM) shape a customer-focused service culture across the national UK portfolio. The role focuses on customer experience and provides strategic and operational direction in setting benchmarks for services delivered by other department heads and their teams. Through their approach, they will foster collaboration and boost productivity.Working as part of the Senior Leadership Team the Customer Experience Director ensures that all service partners and teams work cohesively to reflect RLAM's vision and ambition. The role requires the development and implementation of customer experience strategies that support RLAM's Customer Charter, Brand, and Values. They will be required to work closely with other stakeholders as well as service partners appointed by RLAM across the portfolio. Responsibilities Develop and prepare annually a draft CX Business Plan incorporating portfolio and sector learnings, aligned with RLAM's business planning cycle, including proposed Optional and Additional services with associated costs for RLAM approval prior to implementation. Deliver quarterly training updates to ensure team knowledge and skills remain current with industry standards and organisational requirements. Deliver strategies designed to implement a customer experience culture that supports the definition of CX Principles and target experience to meet RLAM's Customer Charter, Brand, and Values. Deliver the various strategies designed to implement a culture of customer experience. Design and deliver on-going strategies for customer experience and market-leading employee experience. Using a range of CX practices, collect feedback from stakeholders to identify experiential needs and measure customer and employee satisfaction. Using a range of CX practices, design and deliver enhanced customer and employee experiences, refining services, streamlining workflows, and optimising operation touchpoints. Oversee the delivery of any enhanced CX services by the any third party experience agency as set out in the CX scope of services within the RLAM property management agreement. Oversee and ensure CX training is provided to all individuals working across the RLAM portfolio, whether directly employed by JLL or through 3rd party JLL Framework Service Partners, ensuring consistent application of CX principles across the entire service delivery network. Manage and utilise the annual customer feedback survey to identify portfolio and sector learnings, translating insights into actionable improvements within the CX Business Plan. Act as customer experience mentor to the senior leadership team, providing clear and effective counsel on all matters experience-related. Ensure service partners are managed using CX best practices and are rewarded for achieving against targets working with Property Delivery Lead Make recommendations for improving customer and employee health and wellbeing. Set both customer and employee experience targets, monitor progress, and measure/celebrate success. Working with JLL RLAM ESG lead to ensure strategy takes account of meaningful, measurable, and deliverable ESG targets. Monitor and prepare analysis as required for best-in-class client reporting. Consistently exhibit RLAM Customer Charter values in all interactions with associates and customers. Qualifications An experienced customer experience professional with a proven track record in embedding CX principles to be used as the vehicle of change, service consistency, and establish a culture of continual improvement. Data-driven with a proven track record in improving customer satisfaction and/or other relevant metrics. Experience in delivering a range of property scope services (from fundamental through to premium). Practical experience in delivering workplace-based community events and activations. An innovative approach to customer and employee experience. A passion for excellence in the delivery of customer and employee experience. A cohesive management style that will achieve the business aims of this role. Detail-oriented with the ability to solve problems. Curious, agile, and resilient. Strong communication, interpersonal, and presentation skills. Persuasive and confident style of communication. Tech savvy - should have a strong understanding of workplace technology and how it impacts on experience. Self-motivated with a desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Able to demonstrate the ability to develop systems and procedures to ensure the smooth running of operations. Have a strong understanding of the issues surrounding occupancy of property from the perspectives of both the Customer and landlord. Preferably degree or equivalent qualified and hold membership of a professional organisation. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Senior Talent Acquisition Business Partner - French Speaking Cloudflare United States, London, United Kingdom Hybrid Full-time Senior People Job Description About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location:London, UK About the Role: We are looking for a Senior Talent Acquisition Business Partner - GTM to join our London-based EMEA team. Acting as a strategic talent advisor and go-to-market specialist, you will drive the expansion of our sales and GTM teams with full autonomy. You will leverage your deep market expertise, extensive network, and AI-driven strategies to identify and secure top-tier talent for Cloudflare. While your primary focus will be the SEUR region, using your recruitment experience in France, Spain, Italy and Portugal to navigate these specific markets, you will also maintain the agility to pivot your support to other regions as business needs evolve. Language Requirements: Fluency in French is required to effectively partner with regional stakeholders and candidates; proficiency in Spanish is considered a significant advantage. Core Responsibilities End-to-End Recruitment & Talent Strategy:Build and execute comprehensive talent strategies to help hiring leaders build high-performing teams, functioning similarly to how a salesperson puts together a go-to-market plan. Proactive Pipeline & Passive Candidate Outreach:Draw upon an extensive network of industry contacts to build proactive pipeline strategies for a variety of GTM roles, maintaining a heavy focus on Account Executives and Customer Engineers. Stakeholder Management & Advising:Build and maintain solid relationships with the GEO VP and cross-functional stakeholders, including Finance, HRBPs, and compensation teams. AI-Agent Integration & Process Optimisation:Partner with internal automated AI agents and generative tools to eliminate legacy manual tasks, optimise administrative outreach workflows at scale, and synthesise complex market data to inform regional talent strategies. Data Utilisation & Analytics:Leverage foundational data layers and recruitment analytics to inform talent strategies, actively analysing metrics such as time-to-hire and source efficiency to drive optimal operational decisions. Employer Branding & Market Awareness:Lead and execute strategic employer branding initiatives tailored to the EMEA market to elevate Cloudflare's profile as a top destination for GTM talent. Examples of desirable skills Extensive GTM Recruiting Experience:A proven track record of success as a Senior Recruiter, well-versed in scaling technical and sales GTM organisations. Strategic Problem Solving:Ability to operate two "plays" ahead, anticipating potential bottlenecks before they materialise, and resolving complex organisational issues with high autonomy. Negotiation & Closing Skills:Effective negotiation capabilities to secure top-tier candidates, driven by a deep understanding of Cloudflare's unique value proposition. AI & Ecosystem Proficiency:Demonstrated capability to leverage automated workflows, AI-powered sourcing environments, and LLMs for complex boolean logic, market mapping, and productivity multiplication. Candidate Experience Focus:Strong organisational skills to eliminate operational friction, ensuring clear communication and proactive engagement throughout the interview lifecycle. Communication & Influencing:Exceptional written and verbal English skills, with the ability to communicate transparently, foster alignment across teams and stakeholders and leverage data and market insights to influence. Adaptability & Self-Direction:Comfort thriving in ever-changing environments, taking complete responsibility for outcomes while seamlessly navigating an evolving technological and organisational landscape. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Aug 22, 2026
Full time
Senior Talent Acquisition Business Partner - French Speaking Cloudflare United States, London, United Kingdom Hybrid Full-time Senior People Job Description About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location:London, UK About the Role: We are looking for a Senior Talent Acquisition Business Partner - GTM to join our London-based EMEA team. Acting as a strategic talent advisor and go-to-market specialist, you will drive the expansion of our sales and GTM teams with full autonomy. You will leverage your deep market expertise, extensive network, and AI-driven strategies to identify and secure top-tier talent for Cloudflare. While your primary focus will be the SEUR region, using your recruitment experience in France, Spain, Italy and Portugal to navigate these specific markets, you will also maintain the agility to pivot your support to other regions as business needs evolve. Language Requirements: Fluency in French is required to effectively partner with regional stakeholders and candidates; proficiency in Spanish is considered a significant advantage. Core Responsibilities End-to-End Recruitment & Talent Strategy:Build and execute comprehensive talent strategies to help hiring leaders build high-performing teams, functioning similarly to how a salesperson puts together a go-to-market plan. Proactive Pipeline & Passive Candidate Outreach:Draw upon an extensive network of industry contacts to build proactive pipeline strategies for a variety of GTM roles, maintaining a heavy focus on Account Executives and Customer Engineers. Stakeholder Management & Advising:Build and maintain solid relationships with the GEO VP and cross-functional stakeholders, including Finance, HRBPs, and compensation teams. AI-Agent Integration & Process Optimisation:Partner with internal automated AI agents and generative tools to eliminate legacy manual tasks, optimise administrative outreach workflows at scale, and synthesise complex market data to inform regional talent strategies. Data Utilisation & Analytics:Leverage foundational data layers and recruitment analytics to inform talent strategies, actively analysing metrics such as time-to-hire and source efficiency to drive optimal operational decisions. Employer Branding & Market Awareness:Lead and execute strategic employer branding initiatives tailored to the EMEA market to elevate Cloudflare's profile as a top destination for GTM talent. Examples of desirable skills Extensive GTM Recruiting Experience:A proven track record of success as a Senior Recruiter, well-versed in scaling technical and sales GTM organisations. Strategic Problem Solving:Ability to operate two "plays" ahead, anticipating potential bottlenecks before they materialise, and resolving complex organisational issues with high autonomy. Negotiation & Closing Skills:Effective negotiation capabilities to secure top-tier candidates, driven by a deep understanding of Cloudflare's unique value proposition. AI & Ecosystem Proficiency:Demonstrated capability to leverage automated workflows, AI-powered sourcing environments, and LLMs for complex boolean logic, market mapping, and productivity multiplication. Candidate Experience Focus:Strong organisational skills to eliminate operational friction, ensuring clear communication and proactive engagement throughout the interview lifecycle. Communication & Influencing:Exceptional written and verbal English skills, with the ability to communicate transparently, foster alignment across teams and stakeholders and leverage data and market insights to influence. Adaptability & Self-Direction:Comfort thriving in ever-changing environments, taking complete responsibility for outcomes while seamlessly navigating an evolving technological and organisational landscape. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Job Description Purpose of the role To source, attract, and hire of early career candidates. Accountabilities Development and implementation of early careers recruitment strategies and programmes that align with the bank's business goals, including the identification potential candidates through various channels, including job boards, social media, professional networks, and employee referrals. Build and maintain early career talent needs assessment to anticipate hiring needs and maintain a talent pipeline to ensure a consistent pool of candidates. Development of compelling job postings and marketing materials, execution and coordination of sourcing, screening and interviewing to assess candidates, making hiring recommendations and negotiating job offers. Onboarding processes for new hires, including orientation sessions administration, to facilitate a smooth transition into the organisation. Monitoring and reporting of key recruitment metrics, such as time-to-fill, cost per hire, and source of hire, including the identification of areas for improvement and optimisation. Stakeholder management of hiring managers, academic institutions sourcing firms and professional organisations to develop a strong talent pipeline. . Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Join us as the Head of Early Careers Global Markets Recruiting VP to lead intern and graduate recruitment across the UK and EMEA regions. In this high-visibility role, you will design and execute innovative attraction and assessment strategies, collaborate with stakeholders to deliver exceptional candidate experiences, and drive inclusion initiatives. As a strategic leader, you will mentor a team of passionate recruiters, analyze hiring data to refine strategies, and build strong partnerships across the business. Experience Requirements To be successful one should have experience with below: Proven experience in early careers recruitment, including interns and graduates, across undergraduate and graduate degree levels. Strong stakeholder management skills, with the ability to interact effectively across all levels, internally and externally Creative thinker with experience designing and implementing attraction and assessment strategies aligned with business goals Continuously strive to iterate and improve on the current candidate attraction strategy by analyzing hiring data, seeking external competitive intel resources, and leaning on existing knowledge of universities and organizations (Including review of the core school list and strategy) Strategic mindset with the ability to shape compelling recruitment narratives and plans Demonstrated experience managing and mentoring recruitment teams to drive productivity and impact Strong understanding of diversity and inclusion principles and ability to integrate them into recruitment strategies Willingness to travel as required and a solid understanding of the current recruitment landscape Knowledge of end-to-end regional or global recruitment processes is a plus Excellent Excel skills, coupled with the ability to review and analyze data to produce information and insights led presentations You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London and requires travel during peak recruitment cycles. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.
Aug 22, 2026
Full time
Job Description Purpose of the role To source, attract, and hire of early career candidates. Accountabilities Development and implementation of early careers recruitment strategies and programmes that align with the bank's business goals, including the identification potential candidates through various channels, including job boards, social media, professional networks, and employee referrals. Build and maintain early career talent needs assessment to anticipate hiring needs and maintain a talent pipeline to ensure a consistent pool of candidates. Development of compelling job postings and marketing materials, execution and coordination of sourcing, screening and interviewing to assess candidates, making hiring recommendations and negotiating job offers. Onboarding processes for new hires, including orientation sessions administration, to facilitate a smooth transition into the organisation. Monitoring and reporting of key recruitment metrics, such as time-to-fill, cost per hire, and source of hire, including the identification of areas for improvement and optimisation. Stakeholder management of hiring managers, academic institutions sourcing firms and professional organisations to develop a strong talent pipeline. . Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Join us as the Head of Early Careers Global Markets Recruiting VP to lead intern and graduate recruitment across the UK and EMEA regions. In this high-visibility role, you will design and execute innovative attraction and assessment strategies, collaborate with stakeholders to deliver exceptional candidate experiences, and drive inclusion initiatives. As a strategic leader, you will mentor a team of passionate recruiters, analyze hiring data to refine strategies, and build strong partnerships across the business. Experience Requirements To be successful one should have experience with below: Proven experience in early careers recruitment, including interns and graduates, across undergraduate and graduate degree levels. Strong stakeholder management skills, with the ability to interact effectively across all levels, internally and externally Creative thinker with experience designing and implementing attraction and assessment strategies aligned with business goals Continuously strive to iterate and improve on the current candidate attraction strategy by analyzing hiring data, seeking external competitive intel resources, and leaning on existing knowledge of universities and organizations (Including review of the core school list and strategy) Strategic mindset with the ability to shape compelling recruitment narratives and plans Demonstrated experience managing and mentoring recruitment teams to drive productivity and impact Strong understanding of diversity and inclusion principles and ability to integrate them into recruitment strategies Willingness to travel as required and a solid understanding of the current recruitment landscape Knowledge of end-to-end regional or global recruitment processes is a plus Excellent Excel skills, coupled with the ability to review and analyze data to produce information and insights led presentations You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London and requires travel during peak recruitment cycles. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.
ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we're looking for talent who feel the same: people who want to leave the planet better than they found it, those who don't shy away from humanity's challenges but are determined to help solve them. AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you're designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger - technology that moves the world forward. The Role: We are seeking a seasoned Physical Design Leader with expertise in Microprocessor Design and Design Techniques. You are meticulous about Power, Performance and Area while balancing the business needs. This senior role will stretch you as you lead the physical design team to help create new design for AMD. The Person: You have excellent communication and presentation skills, demonstrated through technical publications, presentations, trainings, executive briefings, etc. You are highly adept at collaboration among top-thinkers and engineers alike, ready to mentor and guide, and help to elevate the knowledge and skills of the team around you. You are experienced in leading teams of senior engineers Key Responsibilities: Primary technical contact for your focus area Pro-actively works with peers in technology and design reviews Quantify impacts of technology issues in design reviews Represent the CPU Cores to executive management from a technical perspective. Work cross functionally across CPU Cores team to identify and assess complex technical issues/risks, and develop solutions Work closely with Design teams for Area and Floorplan refinement, Timing targets, Power targets. Use AI to enhance your own productivity and contribute in the building of Agentic AI tools to improve productivity of the larger team. Preferred Experience: Experience leading technical teams Experienced in high-speed microprocessor designs Full-Chip Floor planning Full-Chip Timing DRC/LVS at partition and/or Full-Chip Level Ability to create new design ideas and flow Knowledge of current sub-micro technologies Solid understanding Physical Design tools and flows or custom circuit design Preferred Education and Experience: Electrical Engineering Degree with 5+ years of experience preferred Benefits: Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here. This posting is for an existing vacancy.
Aug 22, 2026
Full time
ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we're looking for talent who feel the same: people who want to leave the planet better than they found it, those who don't shy away from humanity's challenges but are determined to help solve them. AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you're designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger - technology that moves the world forward. The Role: We are seeking a seasoned Physical Design Leader with expertise in Microprocessor Design and Design Techniques. You are meticulous about Power, Performance and Area while balancing the business needs. This senior role will stretch you as you lead the physical design team to help create new design for AMD. The Person: You have excellent communication and presentation skills, demonstrated through technical publications, presentations, trainings, executive briefings, etc. You are highly adept at collaboration among top-thinkers and engineers alike, ready to mentor and guide, and help to elevate the knowledge and skills of the team around you. You are experienced in leading teams of senior engineers Key Responsibilities: Primary technical contact for your focus area Pro-actively works with peers in technology and design reviews Quantify impacts of technology issues in design reviews Represent the CPU Cores to executive management from a technical perspective. Work cross functionally across CPU Cores team to identify and assess complex technical issues/risks, and develop solutions Work closely with Design teams for Area and Floorplan refinement, Timing targets, Power targets. Use AI to enhance your own productivity and contribute in the building of Agentic AI tools to improve productivity of the larger team. Preferred Experience: Experience leading technical teams Experienced in high-speed microprocessor designs Full-Chip Floor planning Full-Chip Timing DRC/LVS at partition and/or Full-Chip Level Ability to create new design ideas and flow Knowledge of current sub-micro technologies Solid understanding Physical Design tools and flows or custom circuit design Preferred Education and Experience: Electrical Engineering Degree with 5+ years of experience preferred Benefits: Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here. This posting is for an existing vacancy.
