Select how often (in days) to receive an alert: Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview Payments Technology is a mission-critical function within the Wholesale Operations Technology Division, responsible for delivering comprehensive global payments infrastructure and solutions that enable seamless financial transactions across the organization's worldwide operations. Operating through a globally distributed model, the team provides essential payments processing capabilities, SWIFT connectivity, and financial messaging services that underpin the organization's core Wholesale banking operations and strategic initiatives. The team structure comprises highly skilled SWIFT Engineers, Payments Infrastructure Specialists, and Product Owners. Th team hold responsibility for executing and delivering complex, high-impact payments technology initiatives across the division, ensuring alignment with business objectives, regulatory requirements, and technological capabilities. Working in close collaboration with Global Markets, Operations, Cash Management, and Compliance teams, Payments Technology maintains strategic partnerships across the organization. The team's effectiveness is built upon strong stakeholder relationships and executive sponsorship within the business lines. Additionally, the function maintains robust partnerships with SWIFT, correspondent banks, payment networks, and technology vendors, ensuring the delivery of cutting-edge payments solutions that meet evolving business and regulatory requirements. This collaborative approach, combined with deep technical expertise in payments infrastructure and strategic vision, enables Payments Technology to deliver innovative solutions while maintaining operational excellence, regulatory compliance, and 24/7 availability across the global enterprise. Role Overview The role is for an Executive Director to lead our Global Payments function (specifically the SWIFT Engineers), reporting directly to the Global Head of Wholesale Operations Technology. This executive-level position represents a transformational leadership opportunity to drive the strategic vision and implementation of next-generation payments infrastructure that will serve our Wholesale Banking operations worldwide. The successful candidate will be responsible for establishing the technical direction, organizational strategy, and operational excellence required to deliver cutting-edge payments technology that positions our organization at the forefront of global financial services. As Executive Director of Payments Technology, you will serve as the senior executive responsible for conceptualizing, designing, and implementing comprehensive payments infrastructure solutions that meet the evolving needs of our Wholesale Banking business. This role demands a visionary leader who can seamlessly integrate strategic business acumen with deep technical expertise in SWIFT messaging, payments processing, and financial infrastructure to deliver transformational capabilities across multiple business lines, geographic regions, and regulatory environments. You will lead a global team of SWIFT engineers, payments specialists, and technical professionals while collaborating closely with senior stakeholders across the organization to ensure alignment with business objectives and regulatory requirements. Responsibilities Define and execute the strategic vision and technical roadmap for Global Payments Technology infrastructure (primarily SWIFT), ensuring alignment with Wholesale Banking business objectives and long-term organizational goals Lead cross-functional collaboration with Global Markets, Compliance, Operations and Cash Management business lines to identify requirements, design solutions, and implement payments capabilities that drive competitive advantage and operational efficiency Establish and oversee the technical direction and architectural standards for SWIFT infrastructure, including Swift Alliance Access, Gateways, and messaging platforms, ensuring scalability, security, and regulatory compliance across all jurisdictions Build, mentor, and lead a high-performing global team of SWIFT engineers, payments infrastructure specialists, and technical professionals, fostering a culture of innovation and excellence Drive the development and implementation of comprehensive payments governance frameworks, compliance standards, and operational procedures that ensure transaction integrity and regulatory adherence Optimize existing AML technology solutions and their integration with payments infrastructure to enhance transaction monitoring effectiveness, sanctions screening accuracy, and regulatory reporting capabilities while ensuring comprehensive financial crime compliance across all payment workflows Partner with senior executives, business leaders, and technology stakeholders to translate complex payments requirements into scalable technical solutions and strategic initiatives Oversee budget planning, resource allocation, and vendor management for all Payments Technology initiatives, ensuring optimal return on investment and cost efficiency Establish key performance indicators, success metrics, and reporting frameworks to measure infrastructure performance, business impact, and strategic value delivery across payments operations Lead the evaluation, selection, and implementation of payments technologies, SWIFT upgrades, and compliance solutions that enhance capabilities and maintain competitive positioning Ensure robust risk management, security protocols, business continuity, and disaster recovery capabilities are embedded throughout the payments infrastructure Implement comprehensive monitoring frameworks and operational controls to ensure platform resiliency, data integrity, and uninterrupted SWIFT message processing through real-time system health monitoring, automated alerting, and robust recovery procedures while maintaining the highest levels of data accuracy and completeness Manage relationships with SWIFT, correspondent banks, vendor partners, payment networks, and regulatory bodies to ensure optimal connectivity and compliance Drive digital transformation initiatives including real-time payments, API connectivity, and emerging payments technologies Skills, experience, qualifications and knowledge required Management and leadership experience in financial services payments technology, with experience in a senior executive role focused on SWIFT infrastructure and global payments platforms Proven track record of successfully designing, building, and implementing large-scale payments infrastructure specifically for Wholesale Banking or Investment Banking environments Deep expertise in SWIFT messaging standards (MT and MX formats), Swift Alliance Access, SWIFT gateways, and related payments infrastructure technologies Comprehensive understanding of global payments ecosystems, including correspondent banking, Compliance, cash management, and regulatory compliance requirements (Crest, financial screening applications, sanctions compliance) Demonstrated success in leading large, geographically distributed technical teams and managing complex, multi-year payments technology transformation programs Strong financial acumen with experience in budget management, P&L responsibility, and demonstrating ROI for large-scale payments technology investments Exceptional communication and presentation skills with the ability to influence senior stakeholders, regulators, and external partners Advanced degree in Computer Science, Engineering, Finance, or related field; MBA or equivalent business qualification preferred Proven ability to drive organizational change, establish new operating models, and build consensus across complex matrix organizations in payments environments Experience with vendor management, strategic partnerships with SWIFT and payment networks, and technology procurement processes for enterprise-scale implementations Deep knowledge of payments regulations, compliance frameworks, and risk management practices across multiple jurisdictions Understanding of emerging payments technologies including real-time payments, digital currencies, and API-based payment solutions Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). . click apply for full job details
Feb 09, 2026
Full time
Select how often (in days) to receive an alert: Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview Payments Technology is a mission-critical function within the Wholesale Operations Technology Division, responsible for delivering comprehensive global payments infrastructure and solutions that enable seamless financial transactions across the organization's worldwide operations. Operating through a globally distributed model, the team provides essential payments processing capabilities, SWIFT connectivity, and financial messaging services that underpin the organization's core Wholesale banking operations and strategic initiatives. The team structure comprises highly skilled SWIFT Engineers, Payments Infrastructure Specialists, and Product Owners. Th team hold responsibility for executing and delivering complex, high-impact payments technology initiatives across the division, ensuring alignment with business objectives, regulatory requirements, and technological capabilities. Working in close collaboration with Global Markets, Operations, Cash Management, and Compliance teams, Payments Technology maintains strategic partnerships across the organization. The team's effectiveness is built upon strong stakeholder relationships and executive sponsorship within the business lines. Additionally, the function maintains robust partnerships with SWIFT, correspondent banks, payment networks, and technology vendors, ensuring the delivery of cutting-edge payments solutions that meet evolving business and regulatory requirements. This collaborative approach, combined with deep technical expertise in payments infrastructure and strategic vision, enables Payments Technology to deliver innovative solutions while maintaining operational excellence, regulatory compliance, and 24/7 availability across the global enterprise. Role Overview The role is for an Executive Director to lead our Global Payments function (specifically the SWIFT Engineers), reporting directly to the Global Head of Wholesale Operations Technology. This executive-level position represents a transformational leadership opportunity to drive the strategic vision and implementation of next-generation payments infrastructure that will serve our Wholesale Banking operations worldwide. The successful candidate will be responsible for establishing the technical direction, organizational strategy, and operational excellence required to deliver cutting-edge payments technology that positions our organization at the forefront of global financial services. As Executive Director of Payments Technology, you will serve as the senior executive responsible for conceptualizing, designing, and implementing comprehensive payments infrastructure solutions that meet the evolving needs of our Wholesale Banking business. This role demands a visionary leader who can seamlessly integrate strategic business acumen with deep technical expertise in SWIFT messaging, payments processing, and financial infrastructure to deliver transformational capabilities across multiple business lines, geographic regions, and regulatory environments. You will lead a global team of SWIFT engineers, payments specialists, and technical professionals while collaborating closely with senior stakeholders across the organization to ensure alignment with business objectives and regulatory requirements. Responsibilities Define and execute the strategic vision and technical roadmap for Global Payments Technology infrastructure (primarily SWIFT), ensuring alignment with Wholesale Banking business objectives and long-term organizational goals Lead cross-functional collaboration with Global Markets, Compliance, Operations and Cash Management business lines to identify requirements, design solutions, and implement payments capabilities that drive competitive advantage and operational efficiency Establish and oversee the technical direction and architectural standards for SWIFT infrastructure, including Swift Alliance Access, Gateways, and messaging platforms, ensuring scalability, security, and regulatory compliance across all jurisdictions Build, mentor, and lead a high-performing global team of SWIFT engineers, payments infrastructure specialists, and technical professionals, fostering a culture of innovation and excellence Drive the development and implementation of comprehensive payments governance frameworks, compliance standards, and operational procedures that ensure transaction integrity and regulatory adherence Optimize existing AML technology solutions and their integration with payments infrastructure to enhance transaction monitoring effectiveness, sanctions screening accuracy, and regulatory reporting capabilities while ensuring comprehensive financial crime compliance across all payment workflows Partner with senior executives, business leaders, and technology stakeholders to translate complex payments requirements into scalable technical solutions and strategic initiatives Oversee budget planning, resource allocation, and vendor management for all Payments Technology initiatives, ensuring optimal return on investment and cost efficiency Establish key performance indicators, success metrics, and reporting frameworks to measure infrastructure performance, business impact, and strategic value delivery across payments operations Lead the evaluation, selection, and implementation of payments technologies, SWIFT upgrades, and compliance solutions that enhance capabilities and maintain competitive positioning Ensure robust risk management, security protocols, business continuity, and disaster recovery capabilities are embedded throughout the payments infrastructure Implement comprehensive monitoring frameworks and operational controls to ensure platform resiliency, data integrity, and uninterrupted SWIFT message processing through real-time system health monitoring, automated alerting, and robust recovery procedures while maintaining the highest levels of data accuracy and completeness Manage relationships with SWIFT, correspondent banks, vendor partners, payment networks, and regulatory bodies to ensure optimal connectivity and compliance Drive digital transformation initiatives including real-time payments, API connectivity, and emerging payments technologies Skills, experience, qualifications and knowledge required Management and leadership experience in financial services payments technology, with experience in a senior executive role focused on SWIFT infrastructure and global payments platforms Proven track record of successfully designing, building, and implementing large-scale payments infrastructure specifically for Wholesale Banking or Investment Banking environments Deep expertise in SWIFT messaging standards (MT and MX formats), Swift Alliance Access, SWIFT gateways, and related payments infrastructure technologies Comprehensive understanding of global payments ecosystems, including correspondent banking, Compliance, cash management, and regulatory compliance requirements (Crest, financial screening applications, sanctions compliance) Demonstrated success in leading large, geographically distributed technical teams and managing complex, multi-year payments technology transformation programs Strong financial acumen with experience in budget management, P&L responsibility, and demonstrating ROI for large-scale payments technology investments Exceptional communication and presentation skills with the ability to influence senior stakeholders, regulators, and external partners Advanced degree in Computer Science, Engineering, Finance, or related field; MBA or equivalent business qualification preferred Proven ability to drive organizational change, establish new operating models, and build consensus across complex matrix organizations in payments environments Experience with vendor management, strategic partnerships with SWIFT and payment networks, and technology procurement processes for enterprise-scale implementations Deep knowledge of payments regulations, compliance frameworks, and risk management practices across multiple jurisdictions Understanding of emerging payments technologies including real-time payments, digital currencies, and API-based payment solutions Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). . click apply for full job details
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We are looking for a Senior Data Engineer to join our Anti-Piracy team who will be responsible for expanding and optimizing our data pipeline as well as optimizing data flow and collection within the Anti-Piracy Team The Senior Data Engineer will be responsible for designing, building, and scaling the data infrastructure that powers our anti-piracy operations and intelligence capabilities. You'll develop and maintain data pipelines, architect data storage solutions, and help shape data standards and governance across the org. You'll partner closely with data scientists, analysts, and engineering teams to ensure our data is accurate, reliable, secure, and available when needed. The successful candidate must have strong technical skills as well as excellent communication skills. What you'll do: Design, develop, and maintain scalable data pipelines for ingestion, transformation, storage, processing, analysis, and visualisation across multiple sources Build and optimize data infrastructure and ETL workflows to support reliable extraction, transformation, and loading of large, complex datasets Create and refine SQL queries, data models, and data structures to support reporting, analytics, and business-critical workloads Monitor, validate, and troubleshoot data systems to ensure accuracy, performance, security, and scalability, resolving issues proactively Automate manual workflows and implement internal process improvements to enhance data delivery efficiency and system reliability Contribute to data governance standards, metadata management, and versioning processes while collaborating with data science and cross-functional teams Maintain thorough documentation for data pipelines, systems, and processes, and stay current on modern data engineering tools, architecture patterns, and best practices What you'll bring: Proven experience designing and scaling data pipelines and architectures in cloud environments (GCP and AWS desirable) Deep experience with data modelling, schema design, ETL/ELT, warehousing concepts, and distributed data systems Hands-on experience working with large, complex, or messy datasets and making them usable Strong SQL and scripting/programming skills (Python required; Java/Scala/C++ a plus) Experience with orchestration and workflow tools (Airflow, Cloud Composer, Dagster, etc.) Familiarity with modern data stack components (BigQuery, dbt, Kafka/PubSub, Spark, etc.) Knowledge of data security, access control, and best practices for handling sensitive data Experience collaborating across engineering, analytics, and product teams Strong communication skills, especially explaining data concepts to non-technical stakeholders Team overview: Sky's Group Anti-Piracy team's purpose is to make our great content unavailable to pirates, and to make pirated content unattractive to consumers. We prevent the theft of Sky's content by making sure our platforms, like Sky Q, are secure and we deploy cutting edge technology, intelligence and investigations to stay one step ahead. We enforce the law and we work with our partners, like the big tech and social media platforms, to make sure that they understand the threat, and take action. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 09, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We are looking for a Senior Data Engineer to join our Anti-Piracy team who will be responsible for expanding and optimizing our data pipeline as well as optimizing data flow and collection within the Anti-Piracy Team The Senior Data Engineer will be responsible for designing, building, and scaling the data infrastructure that powers our anti-piracy operations and intelligence capabilities. You'll develop and maintain data pipelines, architect data storage solutions, and help shape data standards and governance across the org. You'll partner closely with data scientists, analysts, and engineering teams to ensure our data is accurate, reliable, secure, and available when needed. The successful candidate must have strong technical skills as well as excellent communication skills. What you'll do: Design, develop, and maintain scalable data pipelines for ingestion, transformation, storage, processing, analysis, and visualisation across multiple sources Build and optimize data infrastructure and ETL workflows to support reliable extraction, transformation, and loading of large, complex datasets Create and refine SQL queries, data models, and data structures to support reporting, analytics, and business-critical workloads Monitor, validate, and troubleshoot data systems to ensure accuracy, performance, security, and scalability, resolving issues proactively Automate manual workflows and implement internal process improvements to enhance data delivery efficiency and system reliability Contribute to data governance standards, metadata management, and versioning processes while collaborating with data science and cross-functional teams Maintain thorough documentation for data pipelines, systems, and processes, and stay current on modern data engineering tools, architecture patterns, and best practices What you'll bring: Proven experience designing and scaling data pipelines and architectures in cloud environments (GCP and AWS desirable) Deep experience with data modelling, schema design, ETL/ELT, warehousing concepts, and distributed data systems Hands-on experience working with large, complex, or messy datasets and making them usable Strong SQL and scripting/programming skills (Python required; Java/Scala/C++ a plus) Experience with orchestration and workflow tools (Airflow, Cloud Composer, Dagster, etc.) Familiarity with modern data stack components (BigQuery, dbt, Kafka/PubSub, Spark, etc.) Knowledge of data security, access control, and best practices for handling sensitive data Experience collaborating across engineering, analytics, and product teams Strong communication skills, especially explaining data concepts to non-technical stakeholders Team overview: Sky's Group Anti-Piracy team's purpose is to make our great content unavailable to pirates, and to make pirated content unattractive to consumers. We prevent the theft of Sky's content by making sure our platforms, like Sky Q, are secure and we deploy cutting edge technology, intelligence and investigations to stay one step ahead. We enforce the law and we work with our partners, like the big tech and social media platforms, to make sure that they understand the threat, and take action. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Product Developer/Garment Technologist - Workwear Location: Worcester Permanent, Full Time Hours: Monday-Friday, 37.5 hours per week Hybrid: 1 day per week working from home/flexible hours Salary: £(phone number removed)K About the Role My client designs and manufactures high-visibility, protective clothing for industries like rail, construction, and infrastructure and is seeking an experienced Product Developer (3+ years in Product Development), with strong technical expertise in protective workwear, capable of managing complex product development independently. You will play a key role in developing high-performance protective garments across hi-visibility, Flame Retardant (FR), and Electric ARC categories, taking responsibility for products from concept through to bulk production, certification, and launch. Key Responsibilities Product Research & Innovation Conduct market research to identify emerging trends, innovative materials, and opportunities for product differentiation within the hi-visibility and protective workwear market, both within and outside the sector. Research and source new fabrics, working closely with mills to ensure materials are fit for purpose, meet required safety standards, and deliver improvements in performance, sustainability, and cost effectiveness. Work closely with third-party testing houses to define, manage, and complete all required testing and garment certification. Research and evaluate fabric treatments where required. Review and analyse cost prices to ensure new and existing products meet company margin requirements. Identify technical risks during development and proactively implement solutions to ensure compliance, performance, and on-time delivery. Product Documentation & Specification Create and manage Bills of Materials (BOMs) and detailed garment specification technical files and workbooks, ensuring clarity and accuracy for factory partners and certification bodies. Produce and maintain Range Plans for internal planning and communication. Build, maintain, and submit all required technical files, including test reports, certification documentation, and label information (care labels, UIS labels, etc.). Manage the sampling process, including fabric and component testing. Plan and run garment fit sessions across multiple product ranges, documenting outcomes and providing clear, actionable feedback to factories. Review and approve pre-production (PP) samples, including assessment of bulk fabrics and trims. Take full responsibility for one of PULSAR 's product collections, overseeing development from design handover or redesign of existing products through to bulk production, ensuring products are fit for purpose, compliant, and delivered within the agreed critical path. Analyse sales data to inform new product development, ensuring products are commercially viable in terms of cost, margin, and lead time. Keep the Product Development Manager updated on development progress, including certification, testing, sampling, critical path status, and factory issues. Ensure critical paths provided by the Head of Product, Ethics, Compliance & Sustainability are maintained to achieve timely product delivery. Standards & Compliance Ensure all products meet relevant industry standards including EN ISO:20471, RIS 3279 TOM, EN:343, ISO:13688, and additional applicable standards where required. Work proactively with suppliers and testing partners to maintain compliance throughout development and post-launch. Monitor changes in industry standards and regulations, assessing their impact on existing and future products. Supply Chain & Factory Collaboration Support sourcing and resourcing activities to identify and qualify new factory partners. Maintain clear, effective communication with factories to resolve technical queries, support sample development, and ensure manufacturing accuracy. Work with external trim suppliers on new trim development and innovation. Cross-Functional Collaboration Ensure Sales, Marketing, and Operations teams have accurate and up-to-date product information to support commercial activities. Provide technical support to Marketing and ensure information is delivered in line with product launch plans. Support product presentations, sales meetings, and internal product sign-off. Provide ad hoc support to the Product Development team as required. Skills & Experience Degree in Fashion Design, Textiles, or Product Development (advantageous). Proven experience developing protective workwear, including hi-visibility, FR, electric ARC, or high-performance garments. Strong understanding of EN standards, GRS certification, design assessments, and technical file submission for certification. Knowledge of textile performance, fabric and trim testing for protective wear. Proficient in Adobe Creative Suite, particularly Adobe Illustrator for garment flat CADs. Quality control experience, including garment measurement, sizing, and size chart creation. Strong interest in sustainability, including fabrics, circularity, end-of-life considerations, and digital product passports. Experience working with global supply chains, including Asia, Africa, China and Europe. Comfortable working in a regulated, compliance-driven product environment. Excellent communication skills, with the ability to liaise confidently with global suppliers and internal stakeholders. Highly organised, with the ability to manage multiple projects and critical paths to meet deadlines. Strong attention to detail with a proactive approach to process improvement and cost efficiencies. Ability to balance technical performance, commercial requirements, and development timelines. Benefits: 25 days holiday (plus an additional 5 days after 10 years' service) Company pension scheme Free onsite parking If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email your cv to (url removed)
Feb 09, 2026
Full time
Product Developer/Garment Technologist - Workwear Location: Worcester Permanent, Full Time Hours: Monday-Friday, 37.5 hours per week Hybrid: 1 day per week working from home/flexible hours Salary: £(phone number removed)K About the Role My client designs and manufactures high-visibility, protective clothing for industries like rail, construction, and infrastructure and is seeking an experienced Product Developer (3+ years in Product Development), with strong technical expertise in protective workwear, capable of managing complex product development independently. You will play a key role in developing high-performance protective garments across hi-visibility, Flame Retardant (FR), and Electric ARC categories, taking responsibility for products from concept through to bulk production, certification, and launch. Key Responsibilities Product Research & Innovation Conduct market research to identify emerging trends, innovative materials, and opportunities for product differentiation within the hi-visibility and protective workwear market, both within and outside the sector. Research and source new fabrics, working closely with mills to ensure materials are fit for purpose, meet required safety standards, and deliver improvements in performance, sustainability, and cost effectiveness. Work closely with third-party testing houses to define, manage, and complete all required testing and garment certification. Research and evaluate fabric treatments where required. Review and analyse cost prices to ensure new and existing products meet company margin requirements. Identify technical risks during development and proactively implement solutions to ensure compliance, performance, and on-time delivery. Product Documentation & Specification Create and manage Bills of Materials (BOMs) and detailed garment specification technical files and workbooks, ensuring clarity and accuracy for factory partners and certification bodies. Produce and maintain Range Plans for internal planning and communication. Build, maintain, and submit all required technical files, including test reports, certification documentation, and label information (care labels, UIS labels, etc.). Manage the sampling process, including fabric and component testing. Plan and run garment fit sessions across multiple product ranges, documenting outcomes and providing clear, actionable feedback to factories. Review and approve pre-production (PP) samples, including assessment of bulk fabrics and trims. Take full responsibility for one of PULSAR 's product collections, overseeing development from design handover or redesign of existing products through to bulk production, ensuring products are fit for purpose, compliant, and delivered within the agreed critical path. Analyse sales data to inform new product development, ensuring products are commercially viable in terms of cost, margin, and lead time. Keep the Product Development Manager updated on development progress, including certification, testing, sampling, critical path status, and factory issues. Ensure critical paths provided by the Head of Product, Ethics, Compliance & Sustainability are maintained to achieve timely product delivery. Standards & Compliance Ensure all products meet relevant industry standards including EN ISO:20471, RIS 3279 TOM, EN:343, ISO:13688, and additional applicable standards where required. Work proactively with suppliers and testing partners to maintain compliance throughout development and post-launch. Monitor changes in industry standards and regulations, assessing their impact on existing and future products. Supply Chain & Factory Collaboration Support sourcing and resourcing activities to identify and qualify new factory partners. Maintain clear, effective communication with factories to resolve technical queries, support sample development, and ensure manufacturing accuracy. Work with external trim suppliers on new trim development and innovation. Cross-Functional Collaboration Ensure Sales, Marketing, and Operations teams have accurate and up-to-date product information to support commercial activities. Provide technical support to Marketing and ensure information is delivered in line with product launch plans. Support product presentations, sales meetings, and internal product sign-off. Provide ad hoc support to the Product Development team as required. Skills & Experience Degree in Fashion Design, Textiles, or Product Development (advantageous). Proven experience developing protective workwear, including hi-visibility, FR, electric ARC, or high-performance garments. Strong understanding of EN standards, GRS certification, design assessments, and technical file submission for certification. Knowledge of textile performance, fabric and trim testing for protective wear. Proficient in Adobe Creative Suite, particularly Adobe Illustrator for garment flat CADs. Quality control experience, including garment measurement, sizing, and size chart creation. Strong interest in sustainability, including fabrics, circularity, end-of-life considerations, and digital product passports. Experience working with global supply chains, including Asia, Africa, China and Europe. Comfortable working in a regulated, compliance-driven product environment. Excellent communication skills, with the ability to liaise confidently with global suppliers and internal stakeholders. Highly organised, with the ability to manage multiple projects and critical paths to meet deadlines. Strong attention to detail with a proactive approach to process improvement and cost efficiencies. Ability to balance technical performance, commercial requirements, and development timelines. Benefits: 25 days holiday (plus an additional 5 days after 10 years' service) Company pension scheme Free onsite parking If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email your cv to (url removed)
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We are looking for a Senior Data Engineer to join our Anti-Piracy team who will be responsible for expanding and optimizing our data pipeline as well as optimizing data flow and collection within the Anti-Piracy Team The Senior Data Engineer will be responsible for designing, building, and scaling the data infrastructure that powers our anti-piracy operations and intelligence capabilities. You'll develop and maintain data pipelines, architect data storage solutions, and help shape data standards and governance across the org. You'll partner closely with data scientists, analysts, and engineering teams to ensure our data is accurate, reliable, secure, and available when needed. The successful candidate must have strong technical skills as well as excellent communication skills. What you'll do: Design, develop, and maintain scalable data pipelines for ingestion, transformation, storage, processing, analysis, and visualisation across multiple sources Build and optimize data infrastructure and ETL workflows to support reliable extraction, transformation, and loading of large, complex datasets Create and refine SQL queries, data models, and data structures to support reporting, analytics, and business-critical workloads Monitor, validate, and troubleshoot data systems to ensure accuracy, performance, security, and scalability, resolving issues proactively Automate manual workflows and implement internal process improvements to enhance data delivery efficiency and system reliability Contribute to data governance standards, metadata management, and versioning processes while collaborating with data science and cross-functional teams Maintain thorough documentation for data pipelines, systems, and processes, and stay current on modern data engineering tools, architecture patterns, and best practices What you'll bring: Proven experience designing and scaling data pipelines and architectures in cloud environments (GCP and AWS desirable) Deep experience with data modelling, schema design, ETL/ELT, warehousing concepts, and distributed data systems Hands-on experience working with large, complex, or messy datasets and making them usable Strong SQL and scripting/programming skills (Python required; Java/Scala/C++ a plus) Experience with orchestration and workflow tools (Airflow, Cloud Composer, Dagster, etc.) Familiarity with modern data stack components (BigQuery, dbt, Kafka/PubSub, Spark, etc.) Knowledge of data security, access control, and best practices for handling sensitive data Experience collaborating across engineering, analytics, and product teams Strong communication skills, especially explaining data concepts to non-technical stakeholders Team overview: Sky's Group Anti-Piracy team's purpose is to make our great content unavailable to pirates, and to make pirated content unattractive to consumers. We prevent the theft of Sky's content by making sure our platforms, like Sky Q, are secure and we deploy cutting edge technology, intelligence and investigations to stay one step ahead. We enforce the law and we work with our partners, like the big tech and social media platforms, to make sure that they understand the threat, and take action. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 09, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We are looking for a Senior Data Engineer to join our Anti-Piracy team who will be responsible for expanding and optimizing our data pipeline as well as optimizing data flow and collection within the Anti-Piracy Team The Senior Data Engineer will be responsible for designing, building, and scaling the data infrastructure that powers our anti-piracy operations and intelligence capabilities. You'll develop and maintain data pipelines, architect data storage solutions, and help shape data standards and governance across the org. You'll partner closely with data scientists, analysts, and engineering teams to ensure our data is accurate, reliable, secure, and available when needed. The successful candidate must have strong technical skills as well as excellent communication skills. What you'll do: Design, develop, and maintain scalable data pipelines for ingestion, transformation, storage, processing, analysis, and visualisation across multiple sources Build and optimize data infrastructure and ETL workflows to support reliable extraction, transformation, and loading of large, complex datasets Create and refine SQL queries, data models, and data structures to support reporting, analytics, and business-critical workloads Monitor, validate, and troubleshoot data systems to ensure accuracy, performance, security, and scalability, resolving issues proactively Automate manual workflows and implement internal process improvements to enhance data delivery efficiency and system reliability Contribute to data governance standards, metadata management, and versioning processes while collaborating with data science and cross-functional teams Maintain thorough documentation for data pipelines, systems, and processes, and stay current on modern data engineering tools, architecture patterns, and best practices What you'll bring: Proven experience designing and scaling data pipelines and architectures in cloud environments (GCP and AWS desirable) Deep experience with data modelling, schema design, ETL/ELT, warehousing concepts, and distributed data systems Hands-on experience working with large, complex, or messy datasets and making them usable Strong SQL and scripting/programming skills (Python required; Java/Scala/C++ a plus) Experience with orchestration and workflow tools (Airflow, Cloud Composer, Dagster, etc.) Familiarity with modern data stack components (BigQuery, dbt, Kafka/PubSub, Spark, etc.) Knowledge of data security, access control, and best practices for handling sensitive data Experience collaborating across engineering, analytics, and product teams Strong communication skills, especially explaining data concepts to non-technical stakeholders Team overview: Sky's Group Anti-Piracy team's purpose is to make our great content unavailable to pirates, and to make pirated content unattractive to consumers. We prevent the theft of Sky's content by making sure our platforms, like Sky Q, are secure and we deploy cutting edge technology, intelligence and investigations to stay one step ahead. We enforce the law and we work with our partners, like the big tech and social media platforms, to make sure that they understand the threat, and take action. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Management Accountant Manchester On-site 45,000 - 50,000, plus benefits FMCG/Retail/E-commerce This is a fantastic opportunity to join a fast-growing FMCG/retail/e-commerce business with a complex and expanding group structure. The company operates across online, retail and international markets and continues to scale at pace. The business is entrepreneurial and fast-moving, offering broad exposure rather than a narrow, siloed remit. It is an excellent environment for a Management Accountant who wants ownership, visibility and the chance to grow with the organisation. The Role Take full ownership of the month-end close across multiple group entities Prepare management accounts with clear commentary for senior leadership Review and maintain balance sheet reconciliations, accruals, prepayments and deferred income Oversee intercompany reconciliations and eliminations Manage UK VAT returns and US sales tax filings via third-party software Prepare audit files and lead the delivery of year-end schedules Act as the first point of contact for audit queries and external advisors Oversee stock and supplier reconciliations, maintaining strong controls around stock and cost of sales Review and approve the monthly payroll prepared by HR, ensuring accuracy and correct posting Manage bank reconciliations, payments and cash flow forecasting Support budgeting, forecasting and ad hoc commercial analysis Work closely with operations, retail and e-commerce teams to improve financial reporting and processes Support and guide junior finance team members as the function continues to scale About You Newly qualified accountant (ACA / ACCA / CIMA), though strong part-qualified candidates may be considered Proven experience owning month-end processes end-to-end Strong Excel skills with excellent attention to detail Experience working across multiple entities or business lines Background in e-commerce, retail, FMCG, practice or a smaller business environment Comfortable working in a fast-paced, hands-on role with real responsibility Commercially aware, with the confidence to question and challenge information What's on Offer: 45,000 - 50,000 Salary Excellent benefits, including staff discounts, gym memberships, and other additional perks. Broad, hands-on Management Accountant role with real ownership Close working relationship with the Head of Finance and senior leadership Exposure across e-commerce, retail and international operations, Supportive, collaborative and fast-paced working environment Being part of such an exciting brand, with endless possibilities! Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35213
Feb 09, 2026
Full time
Management Accountant Manchester On-site 45,000 - 50,000, plus benefits FMCG/Retail/E-commerce This is a fantastic opportunity to join a fast-growing FMCG/retail/e-commerce business with a complex and expanding group structure. The company operates across online, retail and international markets and continues to scale at pace. The business is entrepreneurial and fast-moving, offering broad exposure rather than a narrow, siloed remit. It is an excellent environment for a Management Accountant who wants ownership, visibility and the chance to grow with the organisation. The Role Take full ownership of the month-end close across multiple group entities Prepare management accounts with clear commentary for senior leadership Review and maintain balance sheet reconciliations, accruals, prepayments and deferred income Oversee intercompany reconciliations and eliminations Manage UK VAT returns and US sales tax filings via third-party software Prepare audit files and lead the delivery of year-end schedules Act as the first point of contact for audit queries and external advisors Oversee stock and supplier reconciliations, maintaining strong controls around stock and cost of sales Review and approve the monthly payroll prepared by HR, ensuring accuracy and correct posting Manage bank reconciliations, payments and cash flow forecasting Support budgeting, forecasting and ad hoc commercial analysis Work closely with operations, retail and e-commerce teams to improve financial reporting and processes Support and guide junior finance team members as the function continues to scale About You Newly qualified accountant (ACA / ACCA / CIMA), though strong part-qualified candidates may be considered Proven experience owning month-end processes end-to-end Strong Excel skills with excellent attention to detail Experience working across multiple entities or business lines Background in e-commerce, retail, FMCG, practice or a smaller business environment Comfortable working in a fast-paced, hands-on role with real responsibility Commercially aware, with the confidence to question and challenge information What's on Offer: 45,000 - 50,000 Salary Excellent benefits, including staff discounts, gym memberships, and other additional perks. Broad, hands-on Management Accountant role with real ownership Close working relationship with the Head of Finance and senior leadership Exposure across e-commerce, retail and international operations, Supportive, collaborative and fast-paced working environment Being part of such an exciting brand, with endless possibilities! Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35213
Data Analyst (Stock, Cancellations & Operations) Manchester On-site 30,000 - 35,000 FMCG & commerce This is an exciting opportunity to join a fast-growing FMCG e-commerce business operating at a Global scale. The company sells high-volume consumer products through digital channels and manages a complex operation across demand planning, inventory and fulfilment. As the business continues to scale, there is an increasing need for clear, actionable insight across stock availability, cancellations and operational performance. This role works closely with senior stakeholders and focuses on turning data into insights that support margin, customer experience, and cost control. It is a hands-on role with clear commercial impact, rather than reporting for reporting's sake. The Role Analyse stock levels, movements and availability across the business, identifying risks that could impact sales or customer experience Identify patterns that lead to overstocking, stockouts or operational inefficiencies Own reporting around order cancellations and refunds, identifying root causes such as stock issues, fulfilment delays or system errors Track trends over time, flagging emerging issues before they escalate Quantify the commercial impact of cancellations, refunds and lost revenue Produce regular, clear reporting for the Head of Finance to support operational and commercial decision-making Identify areas of cost leakage across fulfilment, logistics and operations Support improvements in warehouse efficiency, logistics performance and customer experience through insight Ensure data accuracy across finance, operations and e-commerce systems Work with teams to improve data capture, reporting processes and overall data quality Help move the business from reactive reporting to proactive, action-driven insight About You Strong analytical background, ideally from a Maths, Statistics, Economics, Data Science or similar STEM discipline 1-2 years' experience working with data in a professional environment, including graduate or junior analyst roles Strong Excel or Google Sheets skills with confidence in handling large datasets Able to interpret data and explain insights clearly to non-technical stakeholders Naturally curious, enjoys problem-solving and asking "why" Comfortable working with imperfect data in a fast-paced, scaling business Commercially minded, focused on driving action rather than producing static reports Detail-focused but able to see the bigger operational and financial picture What's on Offer Up to 35,000 Salary Excellent benefits, including staff discounts, gym memberships, and other additional perks. Opportunity to join a fast-growth business with real scale and momentum High exposure to senior leadership and decision-making A role where insight is genuinely used to drive change Strong platform for long-term development in commercial analytics Being part of such an exciting brand, with endless possibilities Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35214
Feb 09, 2026
Full time
Data Analyst (Stock, Cancellations & Operations) Manchester On-site 30,000 - 35,000 FMCG & commerce This is an exciting opportunity to join a fast-growing FMCG e-commerce business operating at a Global scale. The company sells high-volume consumer products through digital channels and manages a complex operation across demand planning, inventory and fulfilment. As the business continues to scale, there is an increasing need for clear, actionable insight across stock availability, cancellations and operational performance. This role works closely with senior stakeholders and focuses on turning data into insights that support margin, customer experience, and cost control. It is a hands-on role with clear commercial impact, rather than reporting for reporting's sake. The Role Analyse stock levels, movements and availability across the business, identifying risks that could impact sales or customer experience Identify patterns that lead to overstocking, stockouts or operational inefficiencies Own reporting around order cancellations and refunds, identifying root causes such as stock issues, fulfilment delays or system errors Track trends over time, flagging emerging issues before they escalate Quantify the commercial impact of cancellations, refunds and lost revenue Produce regular, clear reporting for the Head of Finance to support operational and commercial decision-making Identify areas of cost leakage across fulfilment, logistics and operations Support improvements in warehouse efficiency, logistics performance and customer experience through insight Ensure data accuracy across finance, operations and e-commerce systems Work with teams to improve data capture, reporting processes and overall data quality Help move the business from reactive reporting to proactive, action-driven insight About You Strong analytical background, ideally from a Maths, Statistics, Economics, Data Science or similar STEM discipline 1-2 years' experience working with data in a professional environment, including graduate or junior analyst roles Strong Excel or Google Sheets skills with confidence in handling large datasets Able to interpret data and explain insights clearly to non-technical stakeholders Naturally curious, enjoys problem-solving and asking "why" Comfortable working with imperfect data in a fast-paced, scaling business Commercially minded, focused on driving action rather than producing static reports Detail-focused but able to see the bigger operational and financial picture What's on Offer Up to 35,000 Salary Excellent benefits, including staff discounts, gym memberships, and other additional perks. Opportunity to join a fast-growth business with real scale and momentum High exposure to senior leadership and decision-making A role where insight is genuinely used to drive change Strong platform for long-term development in commercial analytics Being part of such an exciting brand, with endless possibilities Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35214
We are seeking an enthusiastic and creative Digital Marketing Executive to join us at the Royal Meteorological Society (RMetS) the leading independent expert for weather and climate, and one of the most established and respected scientific institutions in the world. Make an impact : This is an exciting career opportunity for a marketer who loves content and data to use their skills and knowledge to make a positive impact on society. Take ownership : You will play a key role in delivering our digital marketing strategy to increase brand awareness, audience engagement and conversion, whilst maximising content delivery and data insight. Keep growing : With a broad marketing programme that includes everything from our global Weather Photographer of the Year competition to award-winning initiatives to engage the general public in the latest weather and climate science, the role offers an opportunity to develop your skills and experience in many areas of digital marketing. What you will do in the role: Develop and execute digital marketing campaigns. Create compelling copy for the website, email campaigns, social media and other digital marketing materials. Manage the Society s website, including developing, updating and monitoring content to ensure SEO/GEO maximisation and best practice. Plan, develop and oversee the production and repurposing of digital content including videos, podcasts and live streaming events, creating promotional, informational and thought leadership content. Oversee the design and production of printed material, branded assets and promotional items ensuring consistent implementation of the brand. Monitor and report on the performance of digital marketing campaigns, making recommendations for improvements and adjustments as needed. Build strong, productive, collaborative working relationships internally and externally to support the delivery of the digital marketing strategy. Essential skills and experience you will need to demonstrate: Degree or relevant marketing qualification. Minimum of two years experience in a digital marketing role. Experience of email marketing, social media (including advertising) and content marketing. Digital content design skills with experience in creating and repurposing digital content through applications such as Adobe Photoshop, InDesign, Illustrator, Premier Pro, Audition (or other equivalent.) Strong written communication. Desirable skills and experience: Excellent organisational skills and attention to detail. Strong project management skills: self-sufficient in prioritising, organising workload and planning ahead. Able to think critically with strong problem-solving skills. Strong interpersonal skills with the ability to work across teams. Previous experience of using marketing automation and CRM software. Good working knowledge of Microsoft Office tools including PowerPoint, Excel and Word. Ability to use audio visual equipment such as a camera, microphone. What you can expect when you work for the Royal Meteorological Society: Hybrid working, usually 2 days per week at home and 3 days per week at the RMetS Headquarters in Reading Permanent, full-time role (37.5 hours per week) 25 days holiday per year in addition to 8 public holidays. 10% employer pension contributions. If you d like to grow in this exciting and challenging Digital Marketing Executive position, working in a well-respected and internationally renowned charitable organisation with Royal Charter, we would love to hear from you. Recruitment Information and Timetable: The deadline for applications is Sunday 8 March 2026 , although the position may close earlier than this if a suitable candidate is found. To apply please click the link and apply through CharityJobs, with a full CV and detailed covering letter explaining how you meet the essential criteria for this role. Interviews are expected to take place week on an on-going basis throughout February and March with some flexibility for interview times outside of core working hours. The Royal Meteorological Society values diversity of background and perspective and is committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value diversity of background and perspective. We are particularly committed to the employment and career development of people with disabilities. As part of this commitment, we operate a guaranteed interview scheme for applicants who consider themselves to have a disability (as defined by the Equality Act 2010) and who meet the essential criteria for the role they have applied for. If you wish to apply under this scheme, please indicate this in your covering letter. We also welcome discussion of any reasonable adjustments required to enable you to engage with the application process if you wish to discuss reasonable adjustments with respect to the application process, please contact: Nathan Reece on . For further information about this vacancy or working at the Royal Meteorological Society, generally please contact: Nathan Reece on .
Feb 09, 2026
Full time
We are seeking an enthusiastic and creative Digital Marketing Executive to join us at the Royal Meteorological Society (RMetS) the leading independent expert for weather and climate, and one of the most established and respected scientific institutions in the world. Make an impact : This is an exciting career opportunity for a marketer who loves content and data to use their skills and knowledge to make a positive impact on society. Take ownership : You will play a key role in delivering our digital marketing strategy to increase brand awareness, audience engagement and conversion, whilst maximising content delivery and data insight. Keep growing : With a broad marketing programme that includes everything from our global Weather Photographer of the Year competition to award-winning initiatives to engage the general public in the latest weather and climate science, the role offers an opportunity to develop your skills and experience in many areas of digital marketing. What you will do in the role: Develop and execute digital marketing campaigns. Create compelling copy for the website, email campaigns, social media and other digital marketing materials. Manage the Society s website, including developing, updating and monitoring content to ensure SEO/GEO maximisation and best practice. Plan, develop and oversee the production and repurposing of digital content including videos, podcasts and live streaming events, creating promotional, informational and thought leadership content. Oversee the design and production of printed material, branded assets and promotional items ensuring consistent implementation of the brand. Monitor and report on the performance of digital marketing campaigns, making recommendations for improvements and adjustments as needed. Build strong, productive, collaborative working relationships internally and externally to support the delivery of the digital marketing strategy. Essential skills and experience you will need to demonstrate: Degree or relevant marketing qualification. Minimum of two years experience in a digital marketing role. Experience of email marketing, social media (including advertising) and content marketing. Digital content design skills with experience in creating and repurposing digital content through applications such as Adobe Photoshop, InDesign, Illustrator, Premier Pro, Audition (or other equivalent.) Strong written communication. Desirable skills and experience: Excellent organisational skills and attention to detail. Strong project management skills: self-sufficient in prioritising, organising workload and planning ahead. Able to think critically with strong problem-solving skills. Strong interpersonal skills with the ability to work across teams. Previous experience of using marketing automation and CRM software. Good working knowledge of Microsoft Office tools including PowerPoint, Excel and Word. Ability to use audio visual equipment such as a camera, microphone. What you can expect when you work for the Royal Meteorological Society: Hybrid working, usually 2 days per week at home and 3 days per week at the RMetS Headquarters in Reading Permanent, full-time role (37.5 hours per week) 25 days holiday per year in addition to 8 public holidays. 10% employer pension contributions. If you d like to grow in this exciting and challenging Digital Marketing Executive position, working in a well-respected and internationally renowned charitable organisation with Royal Charter, we would love to hear from you. Recruitment Information and Timetable: The deadline for applications is Sunday 8 March 2026 , although the position may close earlier than this if a suitable candidate is found. To apply please click the link and apply through CharityJobs, with a full CV and detailed covering letter explaining how you meet the essential criteria for this role. Interviews are expected to take place week on an on-going basis throughout February and March with some flexibility for interview times outside of core working hours. The Royal Meteorological Society values diversity of background and perspective and is committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value diversity of background and perspective. We are particularly committed to the employment and career development of people with disabilities. As part of this commitment, we operate a guaranteed interview scheme for applicants who consider themselves to have a disability (as defined by the Equality Act 2010) and who meet the essential criteria for the role they have applied for. If you wish to apply under this scheme, please indicate this in your covering letter. We also welcome discussion of any reasonable adjustments required to enable you to engage with the application process if you wish to discuss reasonable adjustments with respect to the application process, please contact: Nathan Reece on . For further information about this vacancy or working at the Royal Meteorological Society, generally please contact: Nathan Reece on .
Overview M+C Saatchi is building the agency model of the future. At the heart of this is our global practice that unites Consulting, Experience, and Performance into one powerful, culturally-driven growth platform. As Managing Director, Consulting - EMEA, you will play a pivotal role in shaping this vision in one of our largest, longest standing markets. You will lead our Consulting division across the UK, Europe & Middle East, building an integrated offer that connects brand, business, and culture. This role is for an entrepreneurial leader who thrives on transformation, has proven consulting and commercial experience, deep experience working with senior clients including C-Suite, and is excited to pioneer the next chapter of M+C Saatchi. What you'll do You will lead Consulting across EMEA, accountable for both regional P&L delivery and integration into CEP. You will: Set the vision and inspire: Translate our CEP ambition into a clear Consulting strategy for EMEA and lead the region with clarity, conviction, and cultural intelligence. Represent in market: Become a recognised voice in the EMEA consulting landscape - building client trust, driving thought leadership, opening new opportunities, and positioning M+C as a cultural growth partner of choice. Bridge disciplines: Work closely with Global CEOs of Consulting and Performance, as well as local leadership and partner across Creative, Data, Digital and Strategy, ensuring the region presents an integrated CEP offer to market. Build Consulting for tomorrow: Embed new tools, IP and platforms (e.g. CPI, RoCP, Cultural Commerce Media) into the way we solve client challenges and grow accounts. Leadership and Influence Inspire! Share our vision and values in a clear and tangible way, ensuring your key talent believe and are committed to the Consulting plans. Translate the vision into a plan that gains the support of Consulting and through your leadership, ensure that plan is executed brilliantly. Communicate and present with skill and exceptional gravitas to influence internally and externally. Build a strong reputation in the marketplace - maximise your Consulting appeal and make yourselves newsworthy. People and Team Manage, build and inspire regional Consulting teams to deliver on the vision. A talent magnet within the Consulting and industry - attract the best people and apply their skills in line with the demands of Consulting and clients. Create leaders of the future. Empower individuals to set and deliver on bold targets and invest the time to challenge and coach them on their journey. Live, breathe and protect our values at all levels throughout Consulting. Manage any difficult conversations and situations swiftly and decisively. Build a diverse and inclusive team culture that is meritocratic, collaborative, and future-ready. Keep your superstars happy, motivated and rewarded to make sure we retain the best talent. Set the expectation for top performance, actively talent mapping and positively managing Consulting churn. Strategy A visionary leader, you can see the bigger picture, build and execute the regional Consulting strategy to deliver sustained growth and client impact, communicating it with energy and commitment to inspire others. Entrepreneurial by nature, you turn problems into opportunities to deliver against your overall vision and balance short and long-term strategic objectives. Represent total Consulting capabilities to the market. More specifically, this means being able to engage clients in all aspects of consulting capabilities from smart data solutions, upstream strategic thinking, world class design and digital/technology services. Oversee the service and product delivery at a local level. Balance short-term commercial performance with long-term capability and IP development. Make Consulting a learning organisation that keeps building and sharing its knowledge, insight and research base. Commercial/ Growth Work with the CEO to plan and manage Consulting finances to create success, sustainability and innovation within your marketplace. Be bold and pioneering by creating Consulting plan that creates growth for our clients, people and Consulting overall. Ruthless discipline in setting and delivering accurate revenue and profit forecasts and manage all aspects of Consulting costs with care. Drive both organic growth with existing clients and new business, while piloting scalable new products and IP. Collaborate across CEP and Group to co-invest in growth opportunities that drive shareholder value. Decisively drive outcomes across the business that add value and reduce cost. Creativity Ensure that creativity and diversity of thought runs throughout, and ideas are encouraged and embraced wherever they start. Make creative collaboration a continued part of our DNA, bringing strategy, creativity and technology together to create breakthroughs for our clients. Champion connecting human truths, cultural signals and data to deliver breakthrough solutions. Foster innovation in how we productise consulting services, including AI-enabled consulting methods and subscription-based models. Embed creative collaboration into Consulting's DNA, bringing together strategy, creativity, and technology for impact. What you're good at Transformation leadership: Proven track record of scaling consulting businesses, building new propositions, and driving cultural and digital transformation. Commercial athlete: Strong P&L ownership experience, with the ability to balance growth ambition, profitability, and cash discipline. Cultural fluency: Deep understanding of EMEA's consulting and brand landscape, with the ability to apply global frameworks in local context. Entrepreneurial drive: Resilient, adaptable, and comfortable leading through ambiguity to capture opportunity. Collaborative mindset: A connector who thrives in cross-disciplinary, global teams and embodies our "all in, no egos" ethos. Curiosity & creativity: Inquisitive, insightful, and imaginative - with the confidence to challenge convention and unlock new possibilities. What you'll bring This role is a fantastic opportunity to be part of M+C Saatchi Consulting, where there isendless opportunity. Given the impact this role will have on the business, we're looking for someone with a stellar mix of relevant experience and skills. Ideally, you'll have the following experiences and strengths: Thinking: Ability to understand diverse brand & marketing challenges from strategic, commercial and creative perspectives, and calm under pressure and able to solve problems. Passion: A natural passion for clients and understanding how and why they make decisions. Creativity: Experience with architecting the appropriate data/technology solution to solve a client's challenge or respond to a brief, and a fantastic storyteller. Role Modelling: An authentic leader, you're a force of energy and positivity - people want to work with you and for you. You inspire loyalty by being genuine and self-aware and create a positive working environment for your talent. Commercial acumen. A hunger for new business and a result driven mindset.Fundamentally, this role is about driving revenue, both directly and indirectly. About Consulting M+C Saatchi Consulting is part of the CEP Engine - combining Consulting, Experience, and Performance to deliver growth powered by culture. Our brands and teams span multiple geographies, with EMEA representing a priority region and home to some of our most significant client partnerships. About M+C Saatchi Group M+C Saatchi Group is a creative solutions company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M+C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M+C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
Feb 09, 2026
Full time
Overview M+C Saatchi is building the agency model of the future. At the heart of this is our global practice that unites Consulting, Experience, and Performance into one powerful, culturally-driven growth platform. As Managing Director, Consulting - EMEA, you will play a pivotal role in shaping this vision in one of our largest, longest standing markets. You will lead our Consulting division across the UK, Europe & Middle East, building an integrated offer that connects brand, business, and culture. This role is for an entrepreneurial leader who thrives on transformation, has proven consulting and commercial experience, deep experience working with senior clients including C-Suite, and is excited to pioneer the next chapter of M+C Saatchi. What you'll do You will lead Consulting across EMEA, accountable for both regional P&L delivery and integration into CEP. You will: Set the vision and inspire: Translate our CEP ambition into a clear Consulting strategy for EMEA and lead the region with clarity, conviction, and cultural intelligence. Represent in market: Become a recognised voice in the EMEA consulting landscape - building client trust, driving thought leadership, opening new opportunities, and positioning M+C as a cultural growth partner of choice. Bridge disciplines: Work closely with Global CEOs of Consulting and Performance, as well as local leadership and partner across Creative, Data, Digital and Strategy, ensuring the region presents an integrated CEP offer to market. Build Consulting for tomorrow: Embed new tools, IP and platforms (e.g. CPI, RoCP, Cultural Commerce Media) into the way we solve client challenges and grow accounts. Leadership and Influence Inspire! Share our vision and values in a clear and tangible way, ensuring your key talent believe and are committed to the Consulting plans. Translate the vision into a plan that gains the support of Consulting and through your leadership, ensure that plan is executed brilliantly. Communicate and present with skill and exceptional gravitas to influence internally and externally. Build a strong reputation in the marketplace - maximise your Consulting appeal and make yourselves newsworthy. People and Team Manage, build and inspire regional Consulting teams to deliver on the vision. A talent magnet within the Consulting and industry - attract the best people and apply their skills in line with the demands of Consulting and clients. Create leaders of the future. Empower individuals to set and deliver on bold targets and invest the time to challenge and coach them on their journey. Live, breathe and protect our values at all levels throughout Consulting. Manage any difficult conversations and situations swiftly and decisively. Build a diverse and inclusive team culture that is meritocratic, collaborative, and future-ready. Keep your superstars happy, motivated and rewarded to make sure we retain the best talent. Set the expectation for top performance, actively talent mapping and positively managing Consulting churn. Strategy A visionary leader, you can see the bigger picture, build and execute the regional Consulting strategy to deliver sustained growth and client impact, communicating it with energy and commitment to inspire others. Entrepreneurial by nature, you turn problems into opportunities to deliver against your overall vision and balance short and long-term strategic objectives. Represent total Consulting capabilities to the market. More specifically, this means being able to engage clients in all aspects of consulting capabilities from smart data solutions, upstream strategic thinking, world class design and digital/technology services. Oversee the service and product delivery at a local level. Balance short-term commercial performance with long-term capability and IP development. Make Consulting a learning organisation that keeps building and sharing its knowledge, insight and research base. Commercial/ Growth Work with the CEO to plan and manage Consulting finances to create success, sustainability and innovation within your marketplace. Be bold and pioneering by creating Consulting plan that creates growth for our clients, people and Consulting overall. Ruthless discipline in setting and delivering accurate revenue and profit forecasts and manage all aspects of Consulting costs with care. Drive both organic growth with existing clients and new business, while piloting scalable new products and IP. Collaborate across CEP and Group to co-invest in growth opportunities that drive shareholder value. Decisively drive outcomes across the business that add value and reduce cost. Creativity Ensure that creativity and diversity of thought runs throughout, and ideas are encouraged and embraced wherever they start. Make creative collaboration a continued part of our DNA, bringing strategy, creativity and technology together to create breakthroughs for our clients. Champion connecting human truths, cultural signals and data to deliver breakthrough solutions. Foster innovation in how we productise consulting services, including AI-enabled consulting methods and subscription-based models. Embed creative collaboration into Consulting's DNA, bringing together strategy, creativity, and technology for impact. What you're good at Transformation leadership: Proven track record of scaling consulting businesses, building new propositions, and driving cultural and digital transformation. Commercial athlete: Strong P&L ownership experience, with the ability to balance growth ambition, profitability, and cash discipline. Cultural fluency: Deep understanding of EMEA's consulting and brand landscape, with the ability to apply global frameworks in local context. Entrepreneurial drive: Resilient, adaptable, and comfortable leading through ambiguity to capture opportunity. Collaborative mindset: A connector who thrives in cross-disciplinary, global teams and embodies our "all in, no egos" ethos. Curiosity & creativity: Inquisitive, insightful, and imaginative - with the confidence to challenge convention and unlock new possibilities. What you'll bring This role is a fantastic opportunity to be part of M+C Saatchi Consulting, where there isendless opportunity. Given the impact this role will have on the business, we're looking for someone with a stellar mix of relevant experience and skills. Ideally, you'll have the following experiences and strengths: Thinking: Ability to understand diverse brand & marketing challenges from strategic, commercial and creative perspectives, and calm under pressure and able to solve problems. Passion: A natural passion for clients and understanding how and why they make decisions. Creativity: Experience with architecting the appropriate data/technology solution to solve a client's challenge or respond to a brief, and a fantastic storyteller. Role Modelling: An authentic leader, you're a force of energy and positivity - people want to work with you and for you. You inspire loyalty by being genuine and self-aware and create a positive working environment for your talent. Commercial acumen. A hunger for new business and a result driven mindset.Fundamentally, this role is about driving revenue, both directly and indirectly. About Consulting M+C Saatchi Consulting is part of the CEP Engine - combining Consulting, Experience, and Performance to deliver growth powered by culture. Our brands and teams span multiple geographies, with EMEA representing a priority region and home to some of our most significant client partnerships. About M+C Saatchi Group M+C Saatchi Group is a creative solutions company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M+C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M+C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
Chief Digital and Information Officer - Driver and Vehicle Standards Agency - SCS1 The role can be based in Bristol, Nottingham, Swansea, Leeds, Birmingham (Garrett's Green), Newcastle, Oldham (Chadderton) and Yeading. We offer a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work. The Civil Service expectation of 60% attendance in the workplace is applied by DVSA. Occasional travel to other sites will be required. About the job Job summary The Chief Digital & Information Officer is an Executive Board Director with collective responsibility for developing and delivering the agency's strategic objectives. They provide leadership of the DVSA Digital, Data and Technology community for core customer-facing and internal services, including 3 services in the government's top 75 digital services. The role oversees the development and continuous improvement of the enterprise architecture, technology infrastructure, systems and applications, digital delivery, security and the data and information management strategy for core customer-facing and internal services. In collaboration with the Executive team, the key focus is to ensure that there is the right level of digital, data and technological expertise and resource to enable timely delivery of the agreed priorities for DVSA's services. As well as being responsible for working with DfT and GDS in planning for and implementing any additional services required of DVSA and the postholder also represents DVSA in cross-government networks and fora. DVSA's digital, data and security functions are fundamental to every service DVSA delivers. Our systems are accessed by millions of GB citizens and businesses every year to book, pay for and learn more about, our services. The team also provide operational and specialist systems for internal users. The directorate is also establishing an enterprise architecture practice, building domain capability and growing capacity to design solutions towards a goal architecture to ensure that change becomes easier, quicker and cheaper, reducing the total cost of ownership to successfully deliver the DVSA's strategic and efficiency plans. The role holder is accountable for ensuring the ongoing support, business continuity, development and maintenance of information management and security, data, and IT service disaster recovery services. Key Responsibilities Executive Committee Member Support the Chief Executive in their role as Accounting Officer, ensuring that the Agency is led and managed effectively and efficiently, deputising for the Chief Executive where required. Champion decisions made by the Executive Committee and Directing Board and role model the Agency's values and cultural aspirations. Contribute to the development of DVSA's vision and strategic plans. Development and implementation of major organisational change initiatives through a service-led approach. Directors are also expected to sponsor several strategic projects Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback. The post holder will be a primary link between DVSA and the DfT D&D group. Working with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors. Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this. Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities. Ensure the development, operation and improvement of digital by default services is successful and secure. Find innovative ways to drive the shift to insourced teams and manage attraction and retention challenges to achieve committed efficiency savings in a climate of overall Civil Service cost and headcount control. Digital and Data Shape the strategic approach to the development of DVSA's digital services and the development or acquisition of the technology to deliver them; this includes responsibility for procurement, development, security and delivery across the whole of the estate of the agency. Seek to demonstrably improve DVSA's return on investment on technology spending and reporting this against outcome-based performance metrics. Ensure any new mission technology is delivered in line with the government's code of practice, and digital and data services are delivered in line with the relevant government service and functional standards, including Secure by Design, One Login initiatives etc. Work with GDS to define the scope and application of common service provision for cross-government commodity infrastructure technology and ensure that the delivery and iteration of technology services is supported by effective analysis of the financial benefits of taking an agile, open, user-driven approach. Create opportunity to design and deliver digitally driven solutions and services that are fully supported by the right architectures and systems, while avoiding creation of legacy technology. The role supports a culture of data-driven delivery within the Agency through leadership of the DVSA's data science and forecasting functions ensuring both process and guidance link to the Agency's strategic plans and long-term financial forecast. Working closely with the relevant services, committees and functions, develop the enterprise data frameworks to ensure that DVSA has access to the information and knowledge required to optimise decision making. Security and Resilience Lead and shape the Agency's response to cyber security threats and incidents, working to improve business resilience and continuity plans in preparedness for an incident. Ensure remediation of systems and processes in response to emerging cyber security intelligence and work with the cross-government networks to mature DVSA's ability to identify, manage and mitigate cyber security threat levels. Leadership and Culture Contribute to the transformation of leadership capability, bringing about a step-change in culture enabling greater levels of engagement and productivity. Contribute to our drive to improve the diversity of our people and the broader inclusion agenda to provide a better service to customers and contribute to our aim of being a great place to work. Directorate Functions Data & Security - Data Science, Data Management, Cyber Assurance, Data Protection and Information Management, Data Analysis, Data Engineering. Technology- Technical Services Delivery, Development, Infrastructure, Contract Management, Business Systems. Enterprise Architecture - All domains, technical design and architecture enablement. Digital Delivery - Programme Delivery, User Centred Design, Business Analysis - D&D capability building and professional development, including early talent, D&D Governance, D&D Business Partnering and Business Support. The job holder will have responsibility for teams of around 600 people at DVSA across Great Britain. The post manages 5 Corporate Senior Leaders, and has the support of a Business Support Manager and a PA. Person specification It is essential in your supporting statement that you provide evidence and proven examples against each of the following selection criteria. Extensive experience leading high performing digital, technology, data and cyber security functions, with a deep understanding of Government digital governance frameworks and a strong record of delivering digital transformation and improvement programmes. Skilled in gathering and prioritising customer and service user requirements to maximise value, combined with a proven track record of driving delivery at pace, applying project management techniques, and proactively managing risks. Proven ability to develop organisational strategy and translate a compelling vision into action, supported by strong strategic judgement and the ability to see connections across complex issues and recommend sound decisions in a political environment. Highly developed communication skills with the ability to influence senior stakeholders and industry leaders, and convey complex and technical information clearly and concisely. Outstanding leadership capability, with the ability to recruit, inspire and empower colleagues; build diverse and inclusive teams; and grow organisational capability and resilience under pressure and public scrutiny.
Feb 09, 2026
Full time
Chief Digital and Information Officer - Driver and Vehicle Standards Agency - SCS1 The role can be based in Bristol, Nottingham, Swansea, Leeds, Birmingham (Garrett's Green), Newcastle, Oldham (Chadderton) and Yeading. We offer a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work. The Civil Service expectation of 60% attendance in the workplace is applied by DVSA. Occasional travel to other sites will be required. About the job Job summary The Chief Digital & Information Officer is an Executive Board Director with collective responsibility for developing and delivering the agency's strategic objectives. They provide leadership of the DVSA Digital, Data and Technology community for core customer-facing and internal services, including 3 services in the government's top 75 digital services. The role oversees the development and continuous improvement of the enterprise architecture, technology infrastructure, systems and applications, digital delivery, security and the data and information management strategy for core customer-facing and internal services. In collaboration with the Executive team, the key focus is to ensure that there is the right level of digital, data and technological expertise and resource to enable timely delivery of the agreed priorities for DVSA's services. As well as being responsible for working with DfT and GDS in planning for and implementing any additional services required of DVSA and the postholder also represents DVSA in cross-government networks and fora. DVSA's digital, data and security functions are fundamental to every service DVSA delivers. Our systems are accessed by millions of GB citizens and businesses every year to book, pay for and learn more about, our services. The team also provide operational and specialist systems for internal users. The directorate is also establishing an enterprise architecture practice, building domain capability and growing capacity to design solutions towards a goal architecture to ensure that change becomes easier, quicker and cheaper, reducing the total cost of ownership to successfully deliver the DVSA's strategic and efficiency plans. The role holder is accountable for ensuring the ongoing support, business continuity, development and maintenance of information management and security, data, and IT service disaster recovery services. Key Responsibilities Executive Committee Member Support the Chief Executive in their role as Accounting Officer, ensuring that the Agency is led and managed effectively and efficiently, deputising for the Chief Executive where required. Champion decisions made by the Executive Committee and Directing Board and role model the Agency's values and cultural aspirations. Contribute to the development of DVSA's vision and strategic plans. Development and implementation of major organisational change initiatives through a service-led approach. Directors are also expected to sponsor several strategic projects Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback. The post holder will be a primary link between DVSA and the DfT D&D group. Working with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors. Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this. Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities. Ensure the development, operation and improvement of digital by default services is successful and secure. Find innovative ways to drive the shift to insourced teams and manage attraction and retention challenges to achieve committed efficiency savings in a climate of overall Civil Service cost and headcount control. Digital and Data Shape the strategic approach to the development of DVSA's digital services and the development or acquisition of the technology to deliver them; this includes responsibility for procurement, development, security and delivery across the whole of the estate of the agency. Seek to demonstrably improve DVSA's return on investment on technology spending and reporting this against outcome-based performance metrics. Ensure any new mission technology is delivered in line with the government's code of practice, and digital and data services are delivered in line with the relevant government service and functional standards, including Secure by Design, One Login initiatives etc. Work with GDS to define the scope and application of common service provision for cross-government commodity infrastructure technology and ensure that the delivery and iteration of technology services is supported by effective analysis of the financial benefits of taking an agile, open, user-driven approach. Create opportunity to design and deliver digitally driven solutions and services that are fully supported by the right architectures and systems, while avoiding creation of legacy technology. The role supports a culture of data-driven delivery within the Agency through leadership of the DVSA's data science and forecasting functions ensuring both process and guidance link to the Agency's strategic plans and long-term financial forecast. Working closely with the relevant services, committees and functions, develop the enterprise data frameworks to ensure that DVSA has access to the information and knowledge required to optimise decision making. Security and Resilience Lead and shape the Agency's response to cyber security threats and incidents, working to improve business resilience and continuity plans in preparedness for an incident. Ensure remediation of systems and processes in response to emerging cyber security intelligence and work with the cross-government networks to mature DVSA's ability to identify, manage and mitigate cyber security threat levels. Leadership and Culture Contribute to the transformation of leadership capability, bringing about a step-change in culture enabling greater levels of engagement and productivity. Contribute to our drive to improve the diversity of our people and the broader inclusion agenda to provide a better service to customers and contribute to our aim of being a great place to work. Directorate Functions Data & Security - Data Science, Data Management, Cyber Assurance, Data Protection and Information Management, Data Analysis, Data Engineering. Technology- Technical Services Delivery, Development, Infrastructure, Contract Management, Business Systems. Enterprise Architecture - All domains, technical design and architecture enablement. Digital Delivery - Programme Delivery, User Centred Design, Business Analysis - D&D capability building and professional development, including early talent, D&D Governance, D&D Business Partnering and Business Support. The job holder will have responsibility for teams of around 600 people at DVSA across Great Britain. The post manages 5 Corporate Senior Leaders, and has the support of a Business Support Manager and a PA. Person specification It is essential in your supporting statement that you provide evidence and proven examples against each of the following selection criteria. Extensive experience leading high performing digital, technology, data and cyber security functions, with a deep understanding of Government digital governance frameworks and a strong record of delivering digital transformation and improvement programmes. Skilled in gathering and prioritising customer and service user requirements to maximise value, combined with a proven track record of driving delivery at pace, applying project management techniques, and proactively managing risks. Proven ability to develop organisational strategy and translate a compelling vision into action, supported by strong strategic judgement and the ability to see connections across complex issues and recommend sound decisions in a political environment. Highly developed communication skills with the ability to influence senior stakeholders and industry leaders, and convey complex and technical information clearly and concisely. Outstanding leadership capability, with the ability to recruit, inspire and empower colleagues; build diverse and inclusive teams; and grow organisational capability and resilience under pressure and public scrutiny.
Select how often (in days) to receive an alert: Department: Propositions & Service Experience Job Category: Location: London, GB, EC2V 7QN Date: 5 Feb 2026 Job Title: Head of Service Experience Location: London/Glasgow/Edinburgh/Liverpool Contract Type: Perm Reporting to: Ella Hugh The Role Transform how clients experience Rathbones by taking end to end ownership of the client journey across every touchpoint, channel and service standard to consistently deliver good client outcomes. You will lead the Service Experience agenda by working shoulder to shoulder with client facing colleagues, spending real time in the business to live and breathe the journeys as they do. Through collaborative service design expertise and pragmatic cross functional delivery, you will orchestrate the diagnosis, design and implementation of experience improvements and service standards that drive client satisfaction, retention and business growth. Leading a team that creates coherent, frictionless client journeys, you will work across the organisation to embed service design principles and ensure Rathbones delivers consistent, measurable and high quality service. Outcomes of the Role - What You'll Do End to End Client Experience and Service Standards Ownership Act as the enterprise owner of the holistic client experience from onboarding through ongoing service. Design, measure and continually improve journeys and service standards. Establish and evolve clear service standards that define what "good" looks like across key journeys and touchpoints. Embed service standards into operational processes through close collaboration with frontline teams. Ensure that good client outcomes are integrated into design, delivery and change activity. Immersive Engagement With Client Facing Colleagues Work in deep partnership with client facing teams, including advisors, service teams and operations. Sit alongside colleagues to understand real world challenges, pain points and opportunities. Shadow interactions and participate in daily workflows to bring frontline insight into design priorities. Build credibility by ensuring service standards and improvements reflect operational realities. Collaborative Strategic Leadership Drive collaboration with third party partners, data and analytics, change and transformation, and digital product teams. Influence senior leaders to adopt Service Experience principles and incorporate service standards into business design and regulatory programmes. Facilitate enterprise alignment on journey ownership, service standards and target experiences. Virtual Team Leadership and Enterprise Influence Lead a team of three Service Designers focused on end to end journey design, service standards and continuous improvement. Provide virtual leadership across distributed teams to break down silos and ensure consistent, standards aligned experiences. Build collaborative relationships across organisational boundaries to embed service design practice and shared accountability. Pragmatic Design Excellence Balance ambition with operational and technological realities. Translate insights into actionable design decisions that enhance client experience and colleague efficiency. Work closely with technology, digital and operational teams to ensure changes are practical, implementable and aligned with business priorities. Analytics, Measurement and Continuous Improvement Partner with insights and data teams to implement meaningful measurement frameworks for journeys, service standards and outcome delivery. Establish practical metrics demonstrating ROI, client value and alignment with client outcomes expectations. Embed ongoing monitoring of service standards and continuous improvement processes across the organisation Knowledge, Skills and Experience Collaborative & virtual leadership experience Senior Business Designer or Head of CX/SX experience with proven ability to lead virtually and influence across complex enterprise environments, preferably in Wealth Management, Asset Management, or Financial Services. Track record of leading CX/SX functions through collaborative partnerships that deliver pragmatic business outcomes. Experience leading virtual teams and driving practical CX/SX programmes across large, distributed organisations with cross functional, matrix style leadership capabilities. Pragmatic technical skills Proficiency in collaborative design tools (Miro, Figma) with ability to facilitate virtual cross team workshops. Practical experience with digital ecosystems including Salesforce, CRM, and MarTech solutions. Balanced expertise in information architecture, interaction design, visual design, and prototyping with focus on feasible implementation. Collaborative & pragmatic leadership competencies Systematic yet flexible approach to identifying realistic opportunities and implementing practical solutions through orchestrated delivery methods. Exceptional virtual leadership and stakeholder management skills with ability to build consensus and drive decision making across diverse, distributed groups. This is an orchestra conductor role that requires influence, credibility and clout with resources that report to other functional heads. Talent for translating customer insights into actionable, implementable business strategies across enterprise functions. Strong collaborative mindset - actively seeks input, builds on others' ideas, and creates shared ownership of solutions. Pragmatic problem solving - balances ideal outcomes with practical constraints, focuses on deliverable improvements over perfect solutions. Enterprise leadership capability - influences and leads across organisational boundaries without formal authority.
Feb 09, 2026
Full time
Select how often (in days) to receive an alert: Department: Propositions & Service Experience Job Category: Location: London, GB, EC2V 7QN Date: 5 Feb 2026 Job Title: Head of Service Experience Location: London/Glasgow/Edinburgh/Liverpool Contract Type: Perm Reporting to: Ella Hugh The Role Transform how clients experience Rathbones by taking end to end ownership of the client journey across every touchpoint, channel and service standard to consistently deliver good client outcomes. You will lead the Service Experience agenda by working shoulder to shoulder with client facing colleagues, spending real time in the business to live and breathe the journeys as they do. Through collaborative service design expertise and pragmatic cross functional delivery, you will orchestrate the diagnosis, design and implementation of experience improvements and service standards that drive client satisfaction, retention and business growth. Leading a team that creates coherent, frictionless client journeys, you will work across the organisation to embed service design principles and ensure Rathbones delivers consistent, measurable and high quality service. Outcomes of the Role - What You'll Do End to End Client Experience and Service Standards Ownership Act as the enterprise owner of the holistic client experience from onboarding through ongoing service. Design, measure and continually improve journeys and service standards. Establish and evolve clear service standards that define what "good" looks like across key journeys and touchpoints. Embed service standards into operational processes through close collaboration with frontline teams. Ensure that good client outcomes are integrated into design, delivery and change activity. Immersive Engagement With Client Facing Colleagues Work in deep partnership with client facing teams, including advisors, service teams and operations. Sit alongside colleagues to understand real world challenges, pain points and opportunities. Shadow interactions and participate in daily workflows to bring frontline insight into design priorities. Build credibility by ensuring service standards and improvements reflect operational realities. Collaborative Strategic Leadership Drive collaboration with third party partners, data and analytics, change and transformation, and digital product teams. Influence senior leaders to adopt Service Experience principles and incorporate service standards into business design and regulatory programmes. Facilitate enterprise alignment on journey ownership, service standards and target experiences. Virtual Team Leadership and Enterprise Influence Lead a team of three Service Designers focused on end to end journey design, service standards and continuous improvement. Provide virtual leadership across distributed teams to break down silos and ensure consistent, standards aligned experiences. Build collaborative relationships across organisational boundaries to embed service design practice and shared accountability. Pragmatic Design Excellence Balance ambition with operational and technological realities. Translate insights into actionable design decisions that enhance client experience and colleague efficiency. Work closely with technology, digital and operational teams to ensure changes are practical, implementable and aligned with business priorities. Analytics, Measurement and Continuous Improvement Partner with insights and data teams to implement meaningful measurement frameworks for journeys, service standards and outcome delivery. Establish practical metrics demonstrating ROI, client value and alignment with client outcomes expectations. Embed ongoing monitoring of service standards and continuous improvement processes across the organisation Knowledge, Skills and Experience Collaborative & virtual leadership experience Senior Business Designer or Head of CX/SX experience with proven ability to lead virtually and influence across complex enterprise environments, preferably in Wealth Management, Asset Management, or Financial Services. Track record of leading CX/SX functions through collaborative partnerships that deliver pragmatic business outcomes. Experience leading virtual teams and driving practical CX/SX programmes across large, distributed organisations with cross functional, matrix style leadership capabilities. Pragmatic technical skills Proficiency in collaborative design tools (Miro, Figma) with ability to facilitate virtual cross team workshops. Practical experience with digital ecosystems including Salesforce, CRM, and MarTech solutions. Balanced expertise in information architecture, interaction design, visual design, and prototyping with focus on feasible implementation. Collaborative & pragmatic leadership competencies Systematic yet flexible approach to identifying realistic opportunities and implementing practical solutions through orchestrated delivery methods. Exceptional virtual leadership and stakeholder management skills with ability to build consensus and drive decision making across diverse, distributed groups. This is an orchestra conductor role that requires influence, credibility and clout with resources that report to other functional heads. Talent for translating customer insights into actionable, implementable business strategies across enterprise functions. Strong collaborative mindset - actively seeks input, builds on others' ideas, and creates shared ownership of solutions. Pragmatic problem solving - balances ideal outcomes with practical constraints, focuses on deliverable improvements over perfect solutions. Enterprise leadership capability - influences and leads across organisational boundaries without formal authority.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role To inspire and delight our customers, teams, and venues with exceptional innovative food and beverage offers and delivery, that consider the local food culture, with regional and global food trends. This role keeps us ahead of the food and service curve. Writing, leading and delivering the development of our food and beverage strategy across each division. Working alongside the culinary, hospitality, venue operators and client teams to ensure that the vision, the operation and the commercial goals are a success. What we can offer Hosting events is what we do best, and we want our People to experience that too-enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet. Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team. Key Responsibilities Lead the food and beverage innovation strategy. This leadership role sits on the European Legends Global food and beverage SLT, and will support and/or deputise across the region as required, requiring some travel and a hands-on approach. Inspires our food and beverage leadership with creative, delicious and commercially advantageous offers. Leads the food and beverage development program, through a matrix of support, always working with influence. Design, develop, and implement food and beverage programs, through pilots, that can be utilised across the region. Creation of a product philosophy that encompasses both public and premium food offerings. Through innovation, you will create exciting food concepts that will enhance customer experience and support increased customer spend per head. Your strategy will be focused on developing menu concepts of varying levels of up to 5 experience standard. You will work closely with the venue team to understand the local communities and demographics they serve to ensure their local food concepts are tailored towards the consumer market. You will be responsible for pitching new ideas and offerings to both new and existing clients. Part of your role will involve developing a team around you to deliver a best-in-class experience. Progressively improve the financial performance across specific different business areas. As new venues and clients join the portfolio and region, you will be responsible for mobilising the food concepts and scoping out the technical catering requirements needed to provide a world class food experience. Lead and deliver key strategic venue projects and transformations. Encourages and develops new ideas and creative ways of thinking to enhance revenue performance. Working closely with the Health & Safety Manager and Food Safety Manager, you will be responsible for ensuring all venues are compliant with all Health & Safety, Food Hygiene and Food Allergen legislation. Provision of strong leadership that engenders a creative and positive team environment. Recruit, select and develop a team of Head Chefs and Executive Chefs. Proactively cultivate and manage excellent working relationships with key stakeholders, contractors, clients and customers. Responsible for collaborating with the Culinary and Commercial Directors sourcing and selection of both local and national suppliers. As part of our sustainability platform Legends Global Acts, you will be responsible for supporting our initiatives around local sustainable food sources. Report on venue performance as directed. We are looking for someone with A proven track record of food development within a multi-site organisation A solid grounding in the development and delivery of restaurant/catering concepts Demonstrated experience in a client facing role and confident in pitching new food concepts. Strong working knowledge of catering services equipment, able to work with Project Managers on new venues/client sites. Ability to build relationships with both internal and external stakeholders and manage expectations. Exceptional influential leadership skills. Excellent written and verbal communication skills Ability to work under pressure and meet deadlines. Strong problem solving and decision-making capabilities Any offer of employment will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. GENERAL INFORMATION The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
Feb 09, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role To inspire and delight our customers, teams, and venues with exceptional innovative food and beverage offers and delivery, that consider the local food culture, with regional and global food trends. This role keeps us ahead of the food and service curve. Writing, leading and delivering the development of our food and beverage strategy across each division. Working alongside the culinary, hospitality, venue operators and client teams to ensure that the vision, the operation and the commercial goals are a success. What we can offer Hosting events is what we do best, and we want our People to experience that too-enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet. Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team. Key Responsibilities Lead the food and beverage innovation strategy. This leadership role sits on the European Legends Global food and beverage SLT, and will support and/or deputise across the region as required, requiring some travel and a hands-on approach. Inspires our food and beverage leadership with creative, delicious and commercially advantageous offers. Leads the food and beverage development program, through a matrix of support, always working with influence. Design, develop, and implement food and beverage programs, through pilots, that can be utilised across the region. Creation of a product philosophy that encompasses both public and premium food offerings. Through innovation, you will create exciting food concepts that will enhance customer experience and support increased customer spend per head. Your strategy will be focused on developing menu concepts of varying levels of up to 5 experience standard. You will work closely with the venue team to understand the local communities and demographics they serve to ensure their local food concepts are tailored towards the consumer market. You will be responsible for pitching new ideas and offerings to both new and existing clients. Part of your role will involve developing a team around you to deliver a best-in-class experience. Progressively improve the financial performance across specific different business areas. As new venues and clients join the portfolio and region, you will be responsible for mobilising the food concepts and scoping out the technical catering requirements needed to provide a world class food experience. Lead and deliver key strategic venue projects and transformations. Encourages and develops new ideas and creative ways of thinking to enhance revenue performance. Working closely with the Health & Safety Manager and Food Safety Manager, you will be responsible for ensuring all venues are compliant with all Health & Safety, Food Hygiene and Food Allergen legislation. Provision of strong leadership that engenders a creative and positive team environment. Recruit, select and develop a team of Head Chefs and Executive Chefs. Proactively cultivate and manage excellent working relationships with key stakeholders, contractors, clients and customers. Responsible for collaborating with the Culinary and Commercial Directors sourcing and selection of both local and national suppliers. As part of our sustainability platform Legends Global Acts, you will be responsible for supporting our initiatives around local sustainable food sources. Report on venue performance as directed. We are looking for someone with A proven track record of food development within a multi-site organisation A solid grounding in the development and delivery of restaurant/catering concepts Demonstrated experience in a client facing role and confident in pitching new food concepts. Strong working knowledge of catering services equipment, able to work with Project Managers on new venues/client sites. Ability to build relationships with both internal and external stakeholders and manage expectations. Exceptional influential leadership skills. Excellent written and verbal communication skills Ability to work under pressure and meet deadlines. Strong problem solving and decision-making capabilities Any offer of employment will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. GENERAL INFORMATION The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
Location: Uxbridge, Middlesex, United Kingdom Job Category: Other Overview Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. This role is part of World Travel Protection, our global medical and security assistance business supporting many of Zurich Cover-More's travel insurance brands. We support both corporate and leisure travellers - helping them avoid risks before they escalate and connecting them with the right experts when emergencies arise. With deep expertise in global travel risk management, we're trusted by travellers, corporate risk managers, and organizations worldwide to prepare for potential threats and respond when it matters most. Operating 24/7 from our global assistance centres, we're always ready to answer the call - wherever in the world it comes from. Responsibilities You'll design and oversee the implementation of the global learning curriculum for assistance, customer service, claims, and sales You'll conduct training needs analysis, identify gaps, and develop a training management plan to address key areas of learning. You'll develop a training program designed to meet International Standard ISO9001 You'll work to establish regionally accredited training to provide trainees with qualifications. You'll design and deliver bespoke blended learning programs in consultation with key business stakeholders, that meet clinical and non- clinical risk management, quality and regulatory requirements. You'll conduct focus groups and assess training needs through surveys and other qualitative/quantitative methods including benchmarking against other organisations. You'll conduct regular training audits that identify trends, knowledge gaps, and ongoing risks with feedback provided to the senior leadership team You'll measure the effectiveness of all learning programs and utilise feedback to improve the quality of learning You'll implement talent management and succession planning strategies to develop talent within our business You'll build and sustain collaborative and productive working relationships with key stakeholders across our global business Qualifications You'll have a background in learning and development, with experience establishing best practice L&D departments in corporate organisations You'll be a native speaker or fluent in both English and a second language (preferably French, German, Italian or Spanish) You'll have a proven track record of developing a Global Learning Strategy and Roadmap that suits the needs of your business You'll have experience building and implementing a learning curriculum in line with adult learning principles to address identified training needs You'll possess knowledge of leading-edge learning theories, practices, benchmarks, systems, technologies, and digital learning literacy You'll have a proven ability to develop, design and partner with Executive teams to deliver organisational capability & learning initiatives Why you'll love working with us! We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We believe your career should take you places - literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today! Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions - helping you build a secure and healthy future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. Appy today and let's go to great places together!
Feb 09, 2026
Full time
Location: Uxbridge, Middlesex, United Kingdom Job Category: Other Overview Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. This role is part of World Travel Protection, our global medical and security assistance business supporting many of Zurich Cover-More's travel insurance brands. We support both corporate and leisure travellers - helping them avoid risks before they escalate and connecting them with the right experts when emergencies arise. With deep expertise in global travel risk management, we're trusted by travellers, corporate risk managers, and organizations worldwide to prepare for potential threats and respond when it matters most. Operating 24/7 from our global assistance centres, we're always ready to answer the call - wherever in the world it comes from. Responsibilities You'll design and oversee the implementation of the global learning curriculum for assistance, customer service, claims, and sales You'll conduct training needs analysis, identify gaps, and develop a training management plan to address key areas of learning. You'll develop a training program designed to meet International Standard ISO9001 You'll work to establish regionally accredited training to provide trainees with qualifications. You'll design and deliver bespoke blended learning programs in consultation with key business stakeholders, that meet clinical and non- clinical risk management, quality and regulatory requirements. You'll conduct focus groups and assess training needs through surveys and other qualitative/quantitative methods including benchmarking against other organisations. You'll conduct regular training audits that identify trends, knowledge gaps, and ongoing risks with feedback provided to the senior leadership team You'll measure the effectiveness of all learning programs and utilise feedback to improve the quality of learning You'll implement talent management and succession planning strategies to develop talent within our business You'll build and sustain collaborative and productive working relationships with key stakeholders across our global business Qualifications You'll have a background in learning and development, with experience establishing best practice L&D departments in corporate organisations You'll be a native speaker or fluent in both English and a second language (preferably French, German, Italian or Spanish) You'll have a proven track record of developing a Global Learning Strategy and Roadmap that suits the needs of your business You'll have experience building and implementing a learning curriculum in line with adult learning principles to address identified training needs You'll possess knowledge of leading-edge learning theories, practices, benchmarks, systems, technologies, and digital learning literacy You'll have a proven ability to develop, design and partner with Executive teams to deliver organisational capability & learning initiatives Why you'll love working with us! We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We believe your career should take you places - literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today! Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions - helping you build a secure and healthy future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. Appy today and let's go to great places together!
Please note this role is full onsite. £30000 - £35000/annum Plus excellent benefits Location: Bury St Edmunds 37.5 hour week. Full time permanent role. Will suit car owner/commuter, as not close to public transport routes regrettably. Well established and market leading in tier sector, our client is in need of a creative professional who is looking for a new challenge in a supportive and growing firm. I am delighted to be working with a well-established and newly created team for a newly created role, due to continued growth. They are currently looking for a creative and detail-oriented Marketing Graphic Designer. This is a fantastic opportunity to work across a range of B2B and B2C clients across a range of industries and across a range of design tasks. You ll work alongside the head of marketing, as well as our clients wider team to deliver key design tasks. The right candidate will be able to demonstrate their love for the world of design and be passionate about branding and design. You will have plenty of tech to play with and develop your idea s. Benefits: Free Daily Parking Established and international brand. Beautiful rural location. Free fruit, biscuits and parking, paid staff events (Christmas / ad-hoc staff events etc). Enhanced Maternity/Paternity leave (with qualifying service). Life assurance scheme (with qualifying service). Eye tests and contribution to glasses for VDU. Employee Assistance Programme (assess to counselling, financial advice etc). 5% contributory pension. Training and contribution to professional qualifications, as appropriate. Gener days holiday, rising with service. Why join my client? Be part of a dynamic and growing organisation dedicated to providing outstanding care. Collaborate with a diverse and talented team in a supportive and inclusive environment. Enjoy a competitive salary and comprehensive benefits package. Make a meaningful impact on the company wide team and contribute to the success of our clients operations. What you will be doing: This role is based in our clients offices 5 days per week. Tackling a range of briefs of varying complexity to showcase and justify your creative thinking from sketch concepts to fully resolved creative routes. You will be part of the team that drives forward the visual presentation of brand messages across all communication channels. Ability to create and manipulate digital images, illustrations, and graphics for all marketing collateral across socials / billboard / print ready / branding / key visuals and more. Strong visual aesthetic and design sense. You will produce high quality traditional and digital content according to the company needs, this will vary from week to week. Flexibility to adapt designs to fit various styles and client needs. Ability to present and explain design concepts to clients or team members. Creating print material such as price lists, flyers and company newsletters. Ability to identify design challenges and develop creative solutions. Creating graphics for custom branded products / updates to existing packaging. Providing artwork imagery for social media promotion / new product adverts and promotional materials such as banners and event adverts. Assisting to update web page imagery. About You: Fully proficient using software Adobe Creative Suite (Photoshop / Illustrator)Good knowledge of social media platforms. Proactive, self - motivated person who thrives in fast paced environments. Has excellent time management to independently prioritise and meet deadlines. Ability to design and create print advertising such as business cards and leaflets. Using software such as Canva and Adobe Creative Suite. Created email marketing campaigns, Strong communications skills to collaboratively work with other members for the marketing team. Any experience in photography / videography is welcomed. Previous photography experience is preferred but not essential. Previous digital print experience is preferred but not essential. Previous video creation experience is preferred but not essential. Existing Portfolio is highly recommended.
Feb 08, 2026
Full time
Please note this role is full onsite. £30000 - £35000/annum Plus excellent benefits Location: Bury St Edmunds 37.5 hour week. Full time permanent role. Will suit car owner/commuter, as not close to public transport routes regrettably. Well established and market leading in tier sector, our client is in need of a creative professional who is looking for a new challenge in a supportive and growing firm. I am delighted to be working with a well-established and newly created team for a newly created role, due to continued growth. They are currently looking for a creative and detail-oriented Marketing Graphic Designer. This is a fantastic opportunity to work across a range of B2B and B2C clients across a range of industries and across a range of design tasks. You ll work alongside the head of marketing, as well as our clients wider team to deliver key design tasks. The right candidate will be able to demonstrate their love for the world of design and be passionate about branding and design. You will have plenty of tech to play with and develop your idea s. Benefits: Free Daily Parking Established and international brand. Beautiful rural location. Free fruit, biscuits and parking, paid staff events (Christmas / ad-hoc staff events etc). Enhanced Maternity/Paternity leave (with qualifying service). Life assurance scheme (with qualifying service). Eye tests and contribution to glasses for VDU. Employee Assistance Programme (assess to counselling, financial advice etc). 5% contributory pension. Training and contribution to professional qualifications, as appropriate. Gener days holiday, rising with service. Why join my client? Be part of a dynamic and growing organisation dedicated to providing outstanding care. Collaborate with a diverse and talented team in a supportive and inclusive environment. Enjoy a competitive salary and comprehensive benefits package. Make a meaningful impact on the company wide team and contribute to the success of our clients operations. What you will be doing: This role is based in our clients offices 5 days per week. Tackling a range of briefs of varying complexity to showcase and justify your creative thinking from sketch concepts to fully resolved creative routes. You will be part of the team that drives forward the visual presentation of brand messages across all communication channels. Ability to create and manipulate digital images, illustrations, and graphics for all marketing collateral across socials / billboard / print ready / branding / key visuals and more. Strong visual aesthetic and design sense. You will produce high quality traditional and digital content according to the company needs, this will vary from week to week. Flexibility to adapt designs to fit various styles and client needs. Ability to present and explain design concepts to clients or team members. Creating print material such as price lists, flyers and company newsletters. Ability to identify design challenges and develop creative solutions. Creating graphics for custom branded products / updates to existing packaging. Providing artwork imagery for social media promotion / new product adverts and promotional materials such as banners and event adverts. Assisting to update web page imagery. About You: Fully proficient using software Adobe Creative Suite (Photoshop / Illustrator)Good knowledge of social media platforms. Proactive, self - motivated person who thrives in fast paced environments. Has excellent time management to independently prioritise and meet deadlines. Ability to design and create print advertising such as business cards and leaflets. Using software such as Canva and Adobe Creative Suite. Created email marketing campaigns, Strong communications skills to collaboratively work with other members for the marketing team. Any experience in photography / videography is welcomed. Previous photography experience is preferred but not essential. Previous digital print experience is preferred but not essential. Previous video creation experience is preferred but not essential. Existing Portfolio is highly recommended.
Head of Technical Services - Overview Go back NELFT North East London Foundation Trust The closing date is 13 February 2026. The post holder will oversee architectural strategies and facilitate the changes required to gain the maximum value for the Trust while minimising disruptive impacts. The post-holder will lead on the development, implementation and management of the Trust's IT and Communications infrastructure, ICT Service Delivery, Digital Infrastructure, ICT Policies and procedures, Procurement & implementation, and support with Supplier and Contracts management. They will support the development of Information Technology Business Continuity and Disaster Recovery. The post holder is responsible for alignment of Digital and Data infrastructure support to Trust strategy and ensure the current environment is able to support future capabilities and requirements. Main duties of the job This is a highly technical management role designed to align highly technical strategy and standards with wider Trust strategy/standards; support the development and on-going operations of NELFT Digital Technical Services, Clinical and non-clinical applications, Perimeter Security, Servers, storage solutions, Disaster Recovery and Business Continuity policies and strategies. This is a hands-on role with strategic management responsibilities. The post holder will have a thorough understanding of the needs of the organization - work closely with colleagues, clinicians & directors to provide robust infrastructure and application solutions for the Trust. About us Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are: We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people. High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 per annum (pro rata for part time). Job responsibilities Leading Infrastructure within informatics and inspiring others by its potential. Listening, responding and leading infrastructure support that is clinically and operationally meaningful. Promoting and championing healthcare informatics across the wider health community. Supporting the Delivery of the pillars within NELFT digital strategy. Developing and maintaining the NELFT Infrastructure technology. Assessing and building NELFTs Digital Maturity. Following established programme and project management principles, especially as evidenced via Prince. Assisting in the development and implementation of the Digital programme and Delivering Value programme across the trust. Support the Cyber and Information Strategies. As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks. Ensure all incidents, problems, changes, service requests are managed in accordance with NELFT service level agreements. Lead the Digital Technical Service Desk teams and provide exemplary management and support to team members. Ensure the requirements for the IT Service Desk environment align with ITIL v4. Deliver the highest standards of customer service to internal and external customers, striving to continually exceed customers' expectations for service delivery. Constantly looking at service improvement and producing Service Improvement plans. Maintain a comprehensive knowledge base and incorporate within the ITSM solution. Be responsible for the identification, definition, delivery and management of Service Desk services across NELFT. They will also be the owner of the Service Catalogue. Act as a technical specialist in the field of IT Service management with the ability to configure an ITSM solution. Responsible for drafting communications to service users during outages and working alongside Communications Lead to promote Service Desk. Be responsible for the identification and implementation of governance, risk and compliance. Ensure the service consistently meets service delivery targets through established capacity and business continuity plans. Monitor and evaluate staff and department performance against objectives; identify and manage change. Maintain a staff Skills/Training Matrix for staff development. Develop and maintain effective communication both within the NELFT and with relevant outside agencies. Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application. We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications. Education and Qualification MSc in a relevant IT discipline & Extensive experience in enterprise architecture High level IT Professional Accreditation e.g. CISSP, CEH, CCNP, CCIE Knowledge Skills and Experience Possess excellent understanding of Enterprise Architecture concepts and implementations In-depth knowledge of Cisco based network infrastructure, Cisco ASA, Software Defined Network and Next Generation firewalls, Cisco VPN solution, VMware, server based Microsoft products, storage and archiving solution, and Linux/Unix Systems Good understanding of applying Integration Architecture Framework to design business solutions and experience in working on highly complex Digital and Data projects Participate in developing governance guidance around system usage and maintain audits to ensure that standards are being adhered to. Support in developing Business Continuity Plans (BCPs) and Disaster Recovery (DR) plans are up-to-date and carry out tabletop exercises As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks In depth/expert knowledge of routers, firewalls, switches, VPN, wireless technologies, IDS/IPS, Sniffers, Network Management Demonstrable, in-depth technical skills, advanced keyboard skills, understanding of SAN, load balancers / failovers / backup tools Substantial experience of having provided ICT services in health and/or other public sector services. Significant experience in a "hands on" role, providing 1st/2nd and 3rd line technical IT support. Experience of working within a Helpdesk Environment Planning Demonstrated capability to plan a broad range of complex activities over short, medium and long-term timeframes and adjust plans and resource requirements Policy and Service Improvement Lead the work of the individual in supporting benefits realisation, change management and service redesign and play a key part in ensuring that the potential benefits of change are realised and key deliverables are produced and implemented within NELFT business units. Analytical and Judgmental Skills Plan to achieve and where appropriate exceed service delivery targets through a thorough analysis of all relevant information concerning costs, benefits, impact and risks to the business unit and the internal Digital and Data service operation function. Human Resources Experience of day-to-day management and motivation of a team/department and reviewing performance of staff, including recruitment, conducting appraisals, career development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NELFT North East London Foundation Trust £76,965 to £88,682 a year per annum pro rata plus HCAS Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working
Feb 08, 2026
Full time
Head of Technical Services - Overview Go back NELFT North East London Foundation Trust The closing date is 13 February 2026. The post holder will oversee architectural strategies and facilitate the changes required to gain the maximum value for the Trust while minimising disruptive impacts. The post-holder will lead on the development, implementation and management of the Trust's IT and Communications infrastructure, ICT Service Delivery, Digital Infrastructure, ICT Policies and procedures, Procurement & implementation, and support with Supplier and Contracts management. They will support the development of Information Technology Business Continuity and Disaster Recovery. The post holder is responsible for alignment of Digital and Data infrastructure support to Trust strategy and ensure the current environment is able to support future capabilities and requirements. Main duties of the job This is a highly technical management role designed to align highly technical strategy and standards with wider Trust strategy/standards; support the development and on-going operations of NELFT Digital Technical Services, Clinical and non-clinical applications, Perimeter Security, Servers, storage solutions, Disaster Recovery and Business Continuity policies and strategies. This is a hands-on role with strategic management responsibilities. The post holder will have a thorough understanding of the needs of the organization - work closely with colleagues, clinicians & directors to provide robust infrastructure and application solutions for the Trust. About us Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are: We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people. High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 per annum (pro rata for part time). Job responsibilities Leading Infrastructure within informatics and inspiring others by its potential. Listening, responding and leading infrastructure support that is clinically and operationally meaningful. Promoting and championing healthcare informatics across the wider health community. Supporting the Delivery of the pillars within NELFT digital strategy. Developing and maintaining the NELFT Infrastructure technology. Assessing and building NELFTs Digital Maturity. Following established programme and project management principles, especially as evidenced via Prince. Assisting in the development and implementation of the Digital programme and Delivering Value programme across the trust. Support the Cyber and Information Strategies. As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks. Ensure all incidents, problems, changes, service requests are managed in accordance with NELFT service level agreements. Lead the Digital Technical Service Desk teams and provide exemplary management and support to team members. Ensure the requirements for the IT Service Desk environment align with ITIL v4. Deliver the highest standards of customer service to internal and external customers, striving to continually exceed customers' expectations for service delivery. Constantly looking at service improvement and producing Service Improvement plans. Maintain a comprehensive knowledge base and incorporate within the ITSM solution. Be responsible for the identification, definition, delivery and management of Service Desk services across NELFT. They will also be the owner of the Service Catalogue. Act as a technical specialist in the field of IT Service management with the ability to configure an ITSM solution. Responsible for drafting communications to service users during outages and working alongside Communications Lead to promote Service Desk. Be responsible for the identification and implementation of governance, risk and compliance. Ensure the service consistently meets service delivery targets through established capacity and business continuity plans. Monitor and evaluate staff and department performance against objectives; identify and manage change. Maintain a staff Skills/Training Matrix for staff development. Develop and maintain effective communication both within the NELFT and with relevant outside agencies. Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application. We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications. Education and Qualification MSc in a relevant IT discipline & Extensive experience in enterprise architecture High level IT Professional Accreditation e.g. CISSP, CEH, CCNP, CCIE Knowledge Skills and Experience Possess excellent understanding of Enterprise Architecture concepts and implementations In-depth knowledge of Cisco based network infrastructure, Cisco ASA, Software Defined Network and Next Generation firewalls, Cisco VPN solution, VMware, server based Microsoft products, storage and archiving solution, and Linux/Unix Systems Good understanding of applying Integration Architecture Framework to design business solutions and experience in working on highly complex Digital and Data projects Participate in developing governance guidance around system usage and maintain audits to ensure that standards are being adhered to. Support in developing Business Continuity Plans (BCPs) and Disaster Recovery (DR) plans are up-to-date and carry out tabletop exercises As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks In depth/expert knowledge of routers, firewalls, switches, VPN, wireless technologies, IDS/IPS, Sniffers, Network Management Demonstrable, in-depth technical skills, advanced keyboard skills, understanding of SAN, load balancers / failovers / backup tools Substantial experience of having provided ICT services in health and/or other public sector services. Significant experience in a "hands on" role, providing 1st/2nd and 3rd line technical IT support. Experience of working within a Helpdesk Environment Planning Demonstrated capability to plan a broad range of complex activities over short, medium and long-term timeframes and adjust plans and resource requirements Policy and Service Improvement Lead the work of the individual in supporting benefits realisation, change management and service redesign and play a key part in ensuring that the potential benefits of change are realised and key deliverables are produced and implemented within NELFT business units. Analytical and Judgmental Skills Plan to achieve and where appropriate exceed service delivery targets through a thorough analysis of all relevant information concerning costs, benefits, impact and risks to the business unit and the internal Digital and Data service operation function. Human Resources Experience of day-to-day management and motivation of a team/department and reviewing performance of staff, including recruitment, conducting appraisals, career development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NELFT North East London Foundation Trust £76,965 to £88,682 a year per annum pro rata plus HCAS Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working
Baked Product Development Manager Billingham (Home of McCoys, POM-BEAR, and more!) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Baked Product Development Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role This role reflects our increased innovation focus on our baked snacks portfolio as part of KP Snacks' long-term growth ambitions. You'll bring specialist knowledge of baked goods/crackers/biscuits and lead the development and improvement of products from concept through to commercialisation. Alongside this technical focus, you'll play a key role within our UK R&D leadership team, to further enhance our R&D tools and processes, driving technical excellence with technical agility. Reporting directly into our Head of R&D, you'll partner with cross-functional teams across KP and the wider Intersnack Group, including marketing and consumer insights, supply chain, procurement and suppliers/academia, whilst ultimately be a critical member of our One R&D Intersnack Community. This is an ideal opportunity for someone with solid R&D experience within a reputable FMCG organisation, with passion and knowledge in baked categories, with a genuine desire to help develop and influence our wider R&D capability. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement £6000 car cash allowance Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead the development of baked snacks projects You'll be responsible for developing and commercialising new baked snacks across our UK brands. This will include recipe formulation, benchtop development, scale-up planning, and overseeing trials at factory level, ensuring every product meets our quality, safety, and brand standards. Deliver projects with technical excellence and agility You'll design and lead robust experimental plans, from bench to scale with strong focus on data-led decision-making, and help embed R&D best practice via enhanced tools and processes. You'll ensure product designs are factory-ready and transitioned smoothly into production using our P2M and MoPD stage gate processes. Collaborate across KP and the wider Intersnack network Partner closely with colleagues in manufacturing, marketing, procurement, and our Intersnack flavour team, you'll ensure projects are technically sound and commercially viable. You'll also be an active contributor to the Baked Community of Practice, sharing insights and championing technical innovation. Develop yourself and others As a member of the UK R&D Leadership team, your contributions will influence the overall UK R&D agenda, and you will be one of our champions to nurture R&D talent across our organisation. Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: FMCG Baked expertise : Several years experience in developing baked goods (e.g. crackers, biscuits) with a strong understanding of ingredients, processes, and functionality. STEM qualification : A degree in Food Science, Chemistry, Engineering, or another STEM discipline; relevant certifications or project management training are a plus. Strong technical skills : Confident designing and running experiments, analysing data, and writing reports to support R&D decision-making. Project delivery in FMCG : Proven track record of managing and delivering a portfolio of projects and programs within a fast-paced environment. Leadership/collaborative mindset : Natural affinity to lead, engage, and coach others, sharing best practice, and contributing to a positive, continuous improvement culture.
Feb 08, 2026
Full time
Baked Product Development Manager Billingham (Home of McCoys, POM-BEAR, and more!) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Baked Product Development Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role This role reflects our increased innovation focus on our baked snacks portfolio as part of KP Snacks' long-term growth ambitions. You'll bring specialist knowledge of baked goods/crackers/biscuits and lead the development and improvement of products from concept through to commercialisation. Alongside this technical focus, you'll play a key role within our UK R&D leadership team, to further enhance our R&D tools and processes, driving technical excellence with technical agility. Reporting directly into our Head of R&D, you'll partner with cross-functional teams across KP and the wider Intersnack Group, including marketing and consumer insights, supply chain, procurement and suppliers/academia, whilst ultimately be a critical member of our One R&D Intersnack Community. This is an ideal opportunity for someone with solid R&D experience within a reputable FMCG organisation, with passion and knowledge in baked categories, with a genuine desire to help develop and influence our wider R&D capability. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement £6000 car cash allowance Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead the development of baked snacks projects You'll be responsible for developing and commercialising new baked snacks across our UK brands. This will include recipe formulation, benchtop development, scale-up planning, and overseeing trials at factory level, ensuring every product meets our quality, safety, and brand standards. Deliver projects with technical excellence and agility You'll design and lead robust experimental plans, from bench to scale with strong focus on data-led decision-making, and help embed R&D best practice via enhanced tools and processes. You'll ensure product designs are factory-ready and transitioned smoothly into production using our P2M and MoPD stage gate processes. Collaborate across KP and the wider Intersnack network Partner closely with colleagues in manufacturing, marketing, procurement, and our Intersnack flavour team, you'll ensure projects are technically sound and commercially viable. You'll also be an active contributor to the Baked Community of Practice, sharing insights and championing technical innovation. Develop yourself and others As a member of the UK R&D Leadership team, your contributions will influence the overall UK R&D agenda, and you will be one of our champions to nurture R&D talent across our organisation. Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: FMCG Baked expertise : Several years experience in developing baked goods (e.g. crackers, biscuits) with a strong understanding of ingredients, processes, and functionality. STEM qualification : A degree in Food Science, Chemistry, Engineering, or another STEM discipline; relevant certifications or project management training are a plus. Strong technical skills : Confident designing and running experiments, analysing data, and writing reports to support R&D decision-making. Project delivery in FMCG : Proven track record of managing and delivering a portfolio of projects and programs within a fast-paced environment. Leadership/collaborative mindset : Natural affinity to lead, engage, and coach others, sharing best practice, and contributing to a positive, continuous improvement culture.
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brandsin the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company. The Head of Creative Operations is a key member of the B-Hive Lead Team. They are responsible for leading and managing the people, processes, systems and tools that enable the effective and efficient operation of the whole B-Hive. They understand that their role is about strategic value creation and not just asset volume (but also asset volume). They ensure the team has what it need to deliver on time, keep process sharp and make sure the machine doesn't break. They drive the adoption of new tools and systems to future-proof our processes, ensuring we remain agile enough to pivot as quickly as our clients or market demands. They report directly to the Head of B-Hive. Key responsibilities Works across all studio teams to own and operate our agency work management processes and procedures, through leading project & operations teams to deliver internal client needs as efficient and effectively as possible. Responsible for how the B-Hive manages all project briefs from regular BAU briefs through larger, more complex and/or critical projects; leads operations & project management best practice Support with building collaborative bridges and communication frameworks needed for effective inter-agency ways of working Be a champion for change, looking to evolve our operations through tech-driven innovation, ensuring we remain agile enough to pivot quickly Leads teams of project managers, scheduling and traffic managers, quality & compliance and digital production & delivery specialists to deliver the required quality on time and to budget. Is focused on the outcomes the business needs to drive and negotiates resource time and commitment across multiple teams and projects according to that client need Supports Head of Client Management with understanding and delivering evolving client needs Supports Head of Creative with tools, process and freelance selection Leads the B-Hive management of P&L and operational financial obligations, including overall staff utilization targets. What you'll need to have (our must-haves) Senior creative, project or operations management experience or other appropriate delivery experience in a creative agency or business Experience managing a production house or working in a production studio Demonstrate strong experience of digital asset management & delivery Proven ability to navigate multi-layered stakeholder landscapes, negotiating resources and driving cross-functional alignment Strong ability to understand, map and plan processes, turning them into robust project plans Likely to hold a degree, or equivalent apprenticeship or experience in a creative, business, process or similar field Highly comfortable working in a fluid creative environment where plans change rapidly Can bring teams (and peers) together around complex process planning, creating robust systems for all critical projects to build on Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards . Exclusions may apply; eligible roles only. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. Agency Partnership Manager - Production, The B-Hive
Feb 08, 2026
Full time
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brandsin the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company. The Head of Creative Operations is a key member of the B-Hive Lead Team. They are responsible for leading and managing the people, processes, systems and tools that enable the effective and efficient operation of the whole B-Hive. They understand that their role is about strategic value creation and not just asset volume (but also asset volume). They ensure the team has what it need to deliver on time, keep process sharp and make sure the machine doesn't break. They drive the adoption of new tools and systems to future-proof our processes, ensuring we remain agile enough to pivot as quickly as our clients or market demands. They report directly to the Head of B-Hive. Key responsibilities Works across all studio teams to own and operate our agency work management processes and procedures, through leading project & operations teams to deliver internal client needs as efficient and effectively as possible. Responsible for how the B-Hive manages all project briefs from regular BAU briefs through larger, more complex and/or critical projects; leads operations & project management best practice Support with building collaborative bridges and communication frameworks needed for effective inter-agency ways of working Be a champion for change, looking to evolve our operations through tech-driven innovation, ensuring we remain agile enough to pivot quickly Leads teams of project managers, scheduling and traffic managers, quality & compliance and digital production & delivery specialists to deliver the required quality on time and to budget. Is focused on the outcomes the business needs to drive and negotiates resource time and commitment across multiple teams and projects according to that client need Supports Head of Client Management with understanding and delivering evolving client needs Supports Head of Creative with tools, process and freelance selection Leads the B-Hive management of P&L and operational financial obligations, including overall staff utilization targets. What you'll need to have (our must-haves) Senior creative, project or operations management experience or other appropriate delivery experience in a creative agency or business Experience managing a production house or working in a production studio Demonstrate strong experience of digital asset management & delivery Proven ability to navigate multi-layered stakeholder landscapes, negotiating resources and driving cross-functional alignment Strong ability to understand, map and plan processes, turning them into robust project plans Likely to hold a degree, or equivalent apprenticeship or experience in a creative, business, process or similar field Highly comfortable working in a fluid creative environment where plans change rapidly Can bring teams (and peers) together around complex process planning, creating robust systems for all critical projects to build on Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards . Exclusions may apply; eligible roles only. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. Agency Partnership Manager - Production, The B-Hive
Overview With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Principal Consultant - Azure AI Engineer / Lead (ITO098519) Principal Consultant - Azure AI Engineer / Lead - ITO098519 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, YouTube, and Facebook. Role Inviting Applications for the role of Principal Consultant - Azure AI Engineer / Lead Responsibilities Design & Development: Architect and develop end-to-end AI/ML solutions using Azure AI services (e.g., Azure Machine Learning, Azure Cognitive Services, Azure Databricks, Azure Synapse Analytics). Model Deployment & Management: Implement robust MLOps practices for CI/CD, monitoring, and retraining of machine learning models in Azure. Data Pipelining: Build and optimize scalable data pipelines for ingesting, transforming, and preparing large datasets for AI model training and inference. Performance Optimization: Optimize AI models and their serving infrastructure for performance, cost-efficiency, and scalability. Collaboration: Work with data scientists to operationalize models, provide feedback on model design for production readiness, and ensure seamless integration with existing systems. Troubleshooting & Support: Diagnose and resolve issues related to AI/ML deployments, data pipelines, and Azure infrastructure. Security & Compliance: Ensure AI solutions adhere to best practices for data security, privacy, and compliance within the Azure ecosystem. Documentation: Create comprehensive documentation for AI solution architectures, deployment procedures, and operational guidelines. Stay Current: Keep abreast of the latest advancements in Azure AI services, machine learning technologies, and MLOps trends. Qualifications Minimum Qualifications Bachelor's or master's degree in computer science, Engineering, Data Science, or a related quantitative field. Relevant years of experience in developing and deploying AI/ML solutions, with a strong focus on Microsoft Azure. Proficiency in Python and experience with relevant AI/ML libraries (e.g., scikit-learn, TensorFlow, PyTorch, Keras). Demonstrated experience with Azure Machine Learning, including MLOps concepts, model registration, deployment (AKS, ACI), and monitoring. Hands-on experience with Azure data services such as Azure Data Lake Storage, Azure Data Factory, Azure Databricks, or Azure Synapse Analytics. Solid understanding of software engineering principles, including version control (Git), testing, and code review. Experience with containerization technologies (Docker, Kubernetes). Strong problem-solving skills and the ability to work independently and as part of a team. Excellent communication and interpersonal skills. Preferred Qualifications/ Skills Azure certifications (e.g., Azure AI Engineer Associate, Azure Data Scientist Associate). Experience with Azure Cognitive Services (e.g., Language, Vision, Speech) or Azure Bot Service. Familiarity with streaming data processing frameworks (e.g., Apache Kafka, Azure Event Hubs, Azure Stream Analytics). Experience with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions). Understanding of distributed computing concepts and big data technologies. Prior experience with sequential data processing, time-series analysis, or natural language processing (NLP). Why join Genpact? Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Feb 08, 2026
Full time
Overview With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Principal Consultant - Azure AI Engineer / Lead (ITO098519) Principal Consultant - Azure AI Engineer / Lead - ITO098519 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, YouTube, and Facebook. Role Inviting Applications for the role of Principal Consultant - Azure AI Engineer / Lead Responsibilities Design & Development: Architect and develop end-to-end AI/ML solutions using Azure AI services (e.g., Azure Machine Learning, Azure Cognitive Services, Azure Databricks, Azure Synapse Analytics). Model Deployment & Management: Implement robust MLOps practices for CI/CD, monitoring, and retraining of machine learning models in Azure. Data Pipelining: Build and optimize scalable data pipelines for ingesting, transforming, and preparing large datasets for AI model training and inference. Performance Optimization: Optimize AI models and their serving infrastructure for performance, cost-efficiency, and scalability. Collaboration: Work with data scientists to operationalize models, provide feedback on model design for production readiness, and ensure seamless integration with existing systems. Troubleshooting & Support: Diagnose and resolve issues related to AI/ML deployments, data pipelines, and Azure infrastructure. Security & Compliance: Ensure AI solutions adhere to best practices for data security, privacy, and compliance within the Azure ecosystem. Documentation: Create comprehensive documentation for AI solution architectures, deployment procedures, and operational guidelines. Stay Current: Keep abreast of the latest advancements in Azure AI services, machine learning technologies, and MLOps trends. Qualifications Minimum Qualifications Bachelor's or master's degree in computer science, Engineering, Data Science, or a related quantitative field. Relevant years of experience in developing and deploying AI/ML solutions, with a strong focus on Microsoft Azure. Proficiency in Python and experience with relevant AI/ML libraries (e.g., scikit-learn, TensorFlow, PyTorch, Keras). Demonstrated experience with Azure Machine Learning, including MLOps concepts, model registration, deployment (AKS, ACI), and monitoring. Hands-on experience with Azure data services such as Azure Data Lake Storage, Azure Data Factory, Azure Databricks, or Azure Synapse Analytics. Solid understanding of software engineering principles, including version control (Git), testing, and code review. Experience with containerization technologies (Docker, Kubernetes). Strong problem-solving skills and the ability to work independently and as part of a team. Excellent communication and interpersonal skills. Preferred Qualifications/ Skills Azure certifications (e.g., Azure AI Engineer Associate, Azure Data Scientist Associate). Experience with Azure Cognitive Services (e.g., Language, Vision, Speech) or Azure Bot Service. Familiarity with streaming data processing frameworks (e.g., Apache Kafka, Azure Event Hubs, Azure Stream Analytics). Experience with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions). Understanding of distributed computing concepts and big data technologies. Prior experience with sequential data processing, time-series analysis, or natural language processing (NLP). Why join Genpact? Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Overview Ubisense is a company at the forefront of Industry 4.0 and the Industrial Internet-of-Things. We build products that transform physical space into "smart space", enabling software to see, understand and participate in the real world of people and business activities. In so doing, we augment people and objects with new forms of insight and intelligence that make the environments we live and work in more productive, safe and profitable. This unique ability to connect the physical to the digital has been our driving force for more than 18 years and has enabled Fortune 500 manufacturers like Daimler-Benz, Lockheed Martin and John Deere to revolutionise the way they build our cars, the most advanced aircraft and the machinery that grows our food. We are a privately held company with around 60 employees, supporting customers across North America, Europe, UK, Japan and the Middle East. We have ambitious and well-funded growth plans, requiring talented people to help execute on our vision. We are looking for people who are interested in the future, who believe that technology will play a fundamental role in improving the world of tomorrow, and who want to be a part of making that happen. About the role Ubisense delivers solutions based on our SmartSpace and Dimension4 products, providing real-time visibility and control to customers in advanced manufacturing, transit, pharmaceutical, and defence sectors. SmartSpace is a highly configurable software platform targeted at complex problems in IoT and Industry 4.0. Many SmartSpace applications also use our world leading Dimension4 Real Time Location System. The Head of Software Engineering is accountable for building and operating a high-performing engineering organisation that delivers secure, reliable, and maintainable software at pace. This role owns the end-to-end engineering lifecycle-from strategy and architecture to delivery, tooling, and quality-while cultivating engineering excellence and modern DevOps/CI/CD practices. The successful candidate is a hands-on technical leader who can write code, set engineering standards, and lead teams through change. Key Outcomes (12-18 months) Reliable, predictable delivery: Transparent quarterly release train and sprint cadences; measurable improvements on DORA metrics (lead time, deployment frequency, change failure rate, MTTR). Modern delivery pipeline: A robust CI/CD platform with automated build, test, security scanning, and progressive delivery; trunk-based workflows and high-quality code reviews. Fit-for-purpose architecture: Clear architectural runway, reference designs, and decision records (ADRs); reduced complexity and improved scalability. Quality by design: Shift-left testing, high unit/integration test coverage, meaningful end-to-end test automation, and clear quality gates. Engineering culture: Engaged teams with strong craftsmanship, documentation standards, and continuous improvement mindset (SPACE metrics for developer experience). What you will do Strategy and Planning Define the engineering operating model, aligning architecture, delivery, and platform engineering to product goals. Translate business objectives into technical roadmaps, capacity plans and quarterly OKRs. Delivery Ownership Own the what/when/how of engineering delivery: intake, prioritisation, estimation, sprint planning, release readiness. Establish portfolio and release governance with clear stage gates (architecture, security, test, documentation). Architecture and Technical Direction Chair architecture forums; set standards for patterns, APIs, data, and cloud infrastructure; steward ADRs. Ensure systems are observable (logs, metrics, traces) with SLOs and error budgets; lead major incident reviews and blameless post-mortems. Methods, Tooling and Platform Define and evolve SDLC and development methodologies (Agile/Scrum/Kanban, trunk-based development, code review practices). Own the DevOps toolchain (source control, CI/CD, artefact management, IaC, secrets management, environments, test automation, security scanning). Partner with IT on platform reliability, scalability, cost, and resilience. Quality and Security Set quality standards and test strategies (unit, integration, E2E, performance, security); implement coverage targets and defect escape thresholds. Embed secure coding and secure release practices. People Leadership and Organisation Lead architects, developers, testers, and tech authors; nurture craft disciplines and communities of practice. Hire, onboard, mentor, and develop engineering talent; define career ladders, and competencies. Stakeholder Management Work closely with Product, Support, Professional Services, and IT to ensure the roadmap is feasible, valuable, and supportable. Communicate plans, risks, and outcomes concisely to executives and non-technical stakeholders. Financial and Vendor Ecosystem In conjunction with the CIO, manage engineering budgets, cloud/runtime costs, and ROI on tooling. Evaluate and govern vendors (cloud, tooling, testing services). Documentation and Knowledge Ensure clear, current documentation (architecture, APIs, runbooks, user guides) and a robust knowledge base. Establish standards and workflows for Technical Authors integrated with release trains Required Qualifications and Experience Track record of leading engineering at Head of Engineering level (or equivalent). Experience with DevOps/CI/CD (Git, pipelines, artifact repositories), IaC (e.g., Terraform/Bicep), containers/orchestration (Docker/Kubernetes), and cloud platforms (Azure/AWS). Strong command of software architecture (domain-driven design, modular monoliths/microservices, eventing), APIs, and data design. Proven quality leadership: test automation strategies, reliability engineering (SLOs, error budgets), performance engineering. Demonstrated security leadership within engineering: secure coding practices, vulnerability management, SBOMs, suppy-chain security, threat modelling. Expertise in modern Agile delivery (Scrum/Kanban), product collaboration, and scaling patterns (e.g., lightweight portfolio cadence). Nice-to-Have Experience with manufacturing/location-based solutions or industrial interfaces (OPC, MQTT), data streaming, and edge deployment. Familiarity with documentation workflows and tech' authoring standards. Exposure to ITIL-aligned change/release processes and ISO/IEC quality/security frameworks. Qualifications Bachelor's degree in computer science, Engineering, Mathematics, or a related field with a high computing content. Core Competencies Technical leadership: Sets high bars, makes pragmatic decisions, and can deep dive when needed. Delivery excellence: Turns strategy into outcomes, manages trade-offs, and drives predictability. Communication: Explains complex topics to varied audiences; crisp executive updates. People and culture: Builds inclusive, high-trust teams; coaches and multiplies talent. Systems thinking: Optimises end-to-end flow and reliability, not just local focus. Key Performance Indicators (KPIs) DORA: Lead time for changes; Deployment frequency; Change failure rate; MTTR. Quality: Defect escape rate; Test coverage health; Mean time between incidents; Performance SLAs/SLO adherence. Flow and predictability: Throughput, cycle time, on-time delivery vs. plan, WIP limits adherence. Security and compliance: Vulnerability remediation time; dependency hygiene; SBOM coverage; audit readiness. Working Practices and Governance SDLC policies and quality gates are enforced via automation (build, test, scan, deploy) with clear "go/no-go" criteria at each stage. Documentation is a first-class deliverable; releases are accompanied by updated architecture notes, API references, and user guides. Continuous improvement: Regular retrospectives across teams; quarterly engineering reviews; blameless culture. Personal Attributes You manage your time effectively. You are willing to travel occasionally both nationally and internationally.
Feb 07, 2026
Full time
Overview Ubisense is a company at the forefront of Industry 4.0 and the Industrial Internet-of-Things. We build products that transform physical space into "smart space", enabling software to see, understand and participate in the real world of people and business activities. In so doing, we augment people and objects with new forms of insight and intelligence that make the environments we live and work in more productive, safe and profitable. This unique ability to connect the physical to the digital has been our driving force for more than 18 years and has enabled Fortune 500 manufacturers like Daimler-Benz, Lockheed Martin and John Deere to revolutionise the way they build our cars, the most advanced aircraft and the machinery that grows our food. We are a privately held company with around 60 employees, supporting customers across North America, Europe, UK, Japan and the Middle East. We have ambitious and well-funded growth plans, requiring talented people to help execute on our vision. We are looking for people who are interested in the future, who believe that technology will play a fundamental role in improving the world of tomorrow, and who want to be a part of making that happen. About the role Ubisense delivers solutions based on our SmartSpace and Dimension4 products, providing real-time visibility and control to customers in advanced manufacturing, transit, pharmaceutical, and defence sectors. SmartSpace is a highly configurable software platform targeted at complex problems in IoT and Industry 4.0. Many SmartSpace applications also use our world leading Dimension4 Real Time Location System. The Head of Software Engineering is accountable for building and operating a high-performing engineering organisation that delivers secure, reliable, and maintainable software at pace. This role owns the end-to-end engineering lifecycle-from strategy and architecture to delivery, tooling, and quality-while cultivating engineering excellence and modern DevOps/CI/CD practices. The successful candidate is a hands-on technical leader who can write code, set engineering standards, and lead teams through change. Key Outcomes (12-18 months) Reliable, predictable delivery: Transparent quarterly release train and sprint cadences; measurable improvements on DORA metrics (lead time, deployment frequency, change failure rate, MTTR). Modern delivery pipeline: A robust CI/CD platform with automated build, test, security scanning, and progressive delivery; trunk-based workflows and high-quality code reviews. Fit-for-purpose architecture: Clear architectural runway, reference designs, and decision records (ADRs); reduced complexity and improved scalability. Quality by design: Shift-left testing, high unit/integration test coverage, meaningful end-to-end test automation, and clear quality gates. Engineering culture: Engaged teams with strong craftsmanship, documentation standards, and continuous improvement mindset (SPACE metrics for developer experience). What you will do Strategy and Planning Define the engineering operating model, aligning architecture, delivery, and platform engineering to product goals. Translate business objectives into technical roadmaps, capacity plans and quarterly OKRs. Delivery Ownership Own the what/when/how of engineering delivery: intake, prioritisation, estimation, sprint planning, release readiness. Establish portfolio and release governance with clear stage gates (architecture, security, test, documentation). Architecture and Technical Direction Chair architecture forums; set standards for patterns, APIs, data, and cloud infrastructure; steward ADRs. Ensure systems are observable (logs, metrics, traces) with SLOs and error budgets; lead major incident reviews and blameless post-mortems. Methods, Tooling and Platform Define and evolve SDLC and development methodologies (Agile/Scrum/Kanban, trunk-based development, code review practices). Own the DevOps toolchain (source control, CI/CD, artefact management, IaC, secrets management, environments, test automation, security scanning). Partner with IT on platform reliability, scalability, cost, and resilience. Quality and Security Set quality standards and test strategies (unit, integration, E2E, performance, security); implement coverage targets and defect escape thresholds. Embed secure coding and secure release practices. People Leadership and Organisation Lead architects, developers, testers, and tech authors; nurture craft disciplines and communities of practice. Hire, onboard, mentor, and develop engineering talent; define career ladders, and competencies. Stakeholder Management Work closely with Product, Support, Professional Services, and IT to ensure the roadmap is feasible, valuable, and supportable. Communicate plans, risks, and outcomes concisely to executives and non-technical stakeholders. Financial and Vendor Ecosystem In conjunction with the CIO, manage engineering budgets, cloud/runtime costs, and ROI on tooling. Evaluate and govern vendors (cloud, tooling, testing services). Documentation and Knowledge Ensure clear, current documentation (architecture, APIs, runbooks, user guides) and a robust knowledge base. Establish standards and workflows for Technical Authors integrated with release trains Required Qualifications and Experience Track record of leading engineering at Head of Engineering level (or equivalent). Experience with DevOps/CI/CD (Git, pipelines, artifact repositories), IaC (e.g., Terraform/Bicep), containers/orchestration (Docker/Kubernetes), and cloud platforms (Azure/AWS). Strong command of software architecture (domain-driven design, modular monoliths/microservices, eventing), APIs, and data design. Proven quality leadership: test automation strategies, reliability engineering (SLOs, error budgets), performance engineering. Demonstrated security leadership within engineering: secure coding practices, vulnerability management, SBOMs, suppy-chain security, threat modelling. Expertise in modern Agile delivery (Scrum/Kanban), product collaboration, and scaling patterns (e.g., lightweight portfolio cadence). Nice-to-Have Experience with manufacturing/location-based solutions or industrial interfaces (OPC, MQTT), data streaming, and edge deployment. Familiarity with documentation workflows and tech' authoring standards. Exposure to ITIL-aligned change/release processes and ISO/IEC quality/security frameworks. Qualifications Bachelor's degree in computer science, Engineering, Mathematics, or a related field with a high computing content. Core Competencies Technical leadership: Sets high bars, makes pragmatic decisions, and can deep dive when needed. Delivery excellence: Turns strategy into outcomes, manages trade-offs, and drives predictability. Communication: Explains complex topics to varied audiences; crisp executive updates. People and culture: Builds inclusive, high-trust teams; coaches and multiplies talent. Systems thinking: Optimises end-to-end flow and reliability, not just local focus. Key Performance Indicators (KPIs) DORA: Lead time for changes; Deployment frequency; Change failure rate; MTTR. Quality: Defect escape rate; Test coverage health; Mean time between incidents; Performance SLAs/SLO adherence. Flow and predictability: Throughput, cycle time, on-time delivery vs. plan, WIP limits adherence. Security and compliance: Vulnerability remediation time; dependency hygiene; SBOM coverage; audit readiness. Working Practices and Governance SDLC policies and quality gates are enforced via automation (build, test, scan, deploy) with clear "go/no-go" criteria at each stage. Documentation is a first-class deliverable; releases are accompanied by updated architecture notes, API references, and user guides. Continuous improvement: Regular retrospectives across teams; quarterly engineering reviews; blameless culture. Personal Attributes You manage your time effectively. You are willing to travel occasionally both nationally and internationally.
Overview Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface. Over 4,000 clients - including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo - trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide. What You Will Be Doing Support corporate governance and company secretarial matters for group companies across multiple jurisdictions. Assist with preparation and maintenance of corporate documentation, including board and shareholder resolutions and powers of attorney. Support interaction with company registrars, regulators and corporate service providers in different jurisdictions. Liaise with internal departments and stakeholders regarding corporate documentation, approvals and information requests. Assist with statutory filings and ensure corporate information remains accurate and up to date in all relevant jurisdictions. Maintain corporate records, registers and internal documentation systems. Support organisation of corporate approvals, meetings and annual corporate processes, including AGMs and annual returns. Assist with monitoring corporate deadlines and compliance calendars. Assist with monitoring regulatory and legislative developments across jurisdictions where the group operates. Support compliance with applicable regulatory requirements, including preparation and coordination of documentation for licenses and accreditations. About you Law degree. Strong interest in corporate and regulatory law. Excellent command of written and spoken English. Strong organisational skills and attention to detail. Ability to work with templates, instructions and established processes. Nice to have Previous experience or internship in corporate law, company secretarial or corporate services. Exposure to multi-jurisdictional corporate structures. Familiarity with regulatory filings, licenses or accreditation processes. What We Offer Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours. True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal. Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Compensation. We offer fair and transparent pay, benchmarked to the market. Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide. Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together. Getting you set up. We make sure you have access to the tools and hardware you need to do your work well. Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun. The hiring stages: TA screening -> Hiring Manager Interview. Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
Feb 07, 2026
Full time
Overview Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface. Over 4,000 clients - including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo - trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide. What You Will Be Doing Support corporate governance and company secretarial matters for group companies across multiple jurisdictions. Assist with preparation and maintenance of corporate documentation, including board and shareholder resolutions and powers of attorney. Support interaction with company registrars, regulators and corporate service providers in different jurisdictions. Liaise with internal departments and stakeholders regarding corporate documentation, approvals and information requests. Assist with statutory filings and ensure corporate information remains accurate and up to date in all relevant jurisdictions. Maintain corporate records, registers and internal documentation systems. Support organisation of corporate approvals, meetings and annual corporate processes, including AGMs and annual returns. Assist with monitoring corporate deadlines and compliance calendars. Assist with monitoring regulatory and legislative developments across jurisdictions where the group operates. Support compliance with applicable regulatory requirements, including preparation and coordination of documentation for licenses and accreditations. About you Law degree. Strong interest in corporate and regulatory law. Excellent command of written and spoken English. Strong organisational skills and attention to detail. Ability to work with templates, instructions and established processes. Nice to have Previous experience or internship in corporate law, company secretarial or corporate services. Exposure to multi-jurisdictional corporate structures. Familiarity with regulatory filings, licenses or accreditation processes. What We Offer Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours. True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal. Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Compensation. We offer fair and transparent pay, benchmarked to the market. Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide. Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together. Getting you set up. We make sure you have access to the tools and hardware you need to do your work well. Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun. The hiring stages: TA screening -> Hiring Manager Interview. Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
Overview Salary: £78,000 Employment type: Permanent Hours per week: 37 Reporting into: Director of Academic Persistence Department: Academic Persistence Read the full job description and view our excellent benefits here. This role operates on a hybrid working arrangement that will require regular travel into our UK locations listed below when required. Travel each week will fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts. Travel will be required into the following locations: Coventry head office Birmingham campus Leeds campus Nottingham campus Manchester campus London area (Stratford, Holborn & Ealing) Newcastle campus About Arden University: We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our School: Arden University launched its new Foundation Degrees (three programmes in Business, Health and Care Management and Computing) in September 2025. These programmes are designed to provide a vocational and work-based learning experience, tailored to meet the needs of widening participation (WP) and disadvantaged student groups. The Foundation Degrees aim to bridge the gap between education and employment, equipping students with practical skills and real-world experience. With a strong emphasis on inclusivity and employability, Arden's approach supports learners from diverse backgrounds, offering flexible pathways into higher education and future careers. The new School of Foundation Degrees is located in the Centre for Academic Persistence, a newly formed centre in 2024 which plays a pivotal role in guiding students through their journey. The Centre delivers a suite of strategic initiatives including Foundation Year programmes, CertHE support, 'On Track' progression and resit support, and leads the university-wide orientation events for all new Blended Learning and Distance Learning student. Arden is passionate about helping students realise their potential, and this new offering reflects its commitment to inclusive education, student success, and social mobility. About the Opportunity: The Head of the School of Foundation Degrees is responsible for the three Foundation Degrees we have in the university. The Head of School will be required to help drive student outcomes across the multiple versions of the Foundation Degree (in FdA Business & Innovation, FdSc Health and Care Management and FdSc Computing & Digital Futures) and deliver impact in key areas that support the strategic development of the Centre. The Head of School will provide academic leadership within the school and line manage the relevant Head of Departments(s) and potentially other members of the academic team. They will be accountable for recruitment of outstanding academic staff to the various departments. They will drive outstanding quality features within Student Experience including teaching, feedback, and assessment practices, course content and delivery. They will also look to achieve fantastic student outcomes, measured across rates continuation and completion for learners as well as setting tailored departmental targets for Head of Departments to achieve outstanding student progression. About You Key skills / experience: Masters' level and/or Professional qualification relevant to the School. Recognised HE teaching qualification and/or Fellowship (e.g.: PG Cert HE, SFHEA, PFHEA QTLS/QTS Secondary). A clear vision of academic excellence within the ethos of the school. Up-to-date knowledge of current trends and policy within field of academic skills in higher education A successful track record of leading academic portfolios at different levels/modes of study, ensuring relevant portfolios deliver high levels of Student Experience and Student Outcomes (TEF metrics), as well as Student Satisfaction (internal and external surveys) Proven track record in leadership and people management skills, encompassing managing high-performance professionals, team building, direction setting and change management. Experience of successful budget and resource management including P&L responsibilities. In-depth understanding of the professional development market within the overarching school portfolio. Established professional and external networks and experience of effective collaboration with key stakeholders. Proven experience of building strong relationships and engaging productively with a diverse range of stakeholders in the public, private, corporate, and voluntary sectors. Credibility in a relevant academic discipline. A track record of scholarly work, consultancy and/or relevant professional experience at an appropriate level Experience of working outside the HE sector in a corporate, SME or entrepreneurial environment, in an area relevant to the School. A demonstrable understanding of the way big data and digital technologies are impacting upon the sectors and industries relevant to the School. In-depth understanding of the current challenges to the HE sector and how these can be addressed in the context of the School. Desirable Skills / Experience: A PhD or other Level 7 qualifications Management training/qualification demonstrating the ability to lead others. Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% SimplyHealth plan option Private Medical Insurance coverage (applies to certain job roles) Access to Perkbox benefits Study any Arden course for free, with a discount for all family and friends Plus, other excellent benefits Our Golden Ticket which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: Friday 20th February Interviews expected in early March and will include a 2-stage process. We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups. Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
Feb 07, 2026
Full time
Overview Salary: £78,000 Employment type: Permanent Hours per week: 37 Reporting into: Director of Academic Persistence Department: Academic Persistence Read the full job description and view our excellent benefits here. This role operates on a hybrid working arrangement that will require regular travel into our UK locations listed below when required. Travel each week will fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts. Travel will be required into the following locations: Coventry head office Birmingham campus Leeds campus Nottingham campus Manchester campus London area (Stratford, Holborn & Ealing) Newcastle campus About Arden University: We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our School: Arden University launched its new Foundation Degrees (three programmes in Business, Health and Care Management and Computing) in September 2025. These programmes are designed to provide a vocational and work-based learning experience, tailored to meet the needs of widening participation (WP) and disadvantaged student groups. The Foundation Degrees aim to bridge the gap between education and employment, equipping students with practical skills and real-world experience. With a strong emphasis on inclusivity and employability, Arden's approach supports learners from diverse backgrounds, offering flexible pathways into higher education and future careers. The new School of Foundation Degrees is located in the Centre for Academic Persistence, a newly formed centre in 2024 which plays a pivotal role in guiding students through their journey. The Centre delivers a suite of strategic initiatives including Foundation Year programmes, CertHE support, 'On Track' progression and resit support, and leads the university-wide orientation events for all new Blended Learning and Distance Learning student. Arden is passionate about helping students realise their potential, and this new offering reflects its commitment to inclusive education, student success, and social mobility. About the Opportunity: The Head of the School of Foundation Degrees is responsible for the three Foundation Degrees we have in the university. The Head of School will be required to help drive student outcomes across the multiple versions of the Foundation Degree (in FdA Business & Innovation, FdSc Health and Care Management and FdSc Computing & Digital Futures) and deliver impact in key areas that support the strategic development of the Centre. The Head of School will provide academic leadership within the school and line manage the relevant Head of Departments(s) and potentially other members of the academic team. They will be accountable for recruitment of outstanding academic staff to the various departments. They will drive outstanding quality features within Student Experience including teaching, feedback, and assessment practices, course content and delivery. They will also look to achieve fantastic student outcomes, measured across rates continuation and completion for learners as well as setting tailored departmental targets for Head of Departments to achieve outstanding student progression. About You Key skills / experience: Masters' level and/or Professional qualification relevant to the School. Recognised HE teaching qualification and/or Fellowship (e.g.: PG Cert HE, SFHEA, PFHEA QTLS/QTS Secondary). A clear vision of academic excellence within the ethos of the school. Up-to-date knowledge of current trends and policy within field of academic skills in higher education A successful track record of leading academic portfolios at different levels/modes of study, ensuring relevant portfolios deliver high levels of Student Experience and Student Outcomes (TEF metrics), as well as Student Satisfaction (internal and external surveys) Proven track record in leadership and people management skills, encompassing managing high-performance professionals, team building, direction setting and change management. Experience of successful budget and resource management including P&L responsibilities. In-depth understanding of the professional development market within the overarching school portfolio. Established professional and external networks and experience of effective collaboration with key stakeholders. Proven experience of building strong relationships and engaging productively with a diverse range of stakeholders in the public, private, corporate, and voluntary sectors. Credibility in a relevant academic discipline. A track record of scholarly work, consultancy and/or relevant professional experience at an appropriate level Experience of working outside the HE sector in a corporate, SME or entrepreneurial environment, in an area relevant to the School. A demonstrable understanding of the way big data and digital technologies are impacting upon the sectors and industries relevant to the School. In-depth understanding of the current challenges to the HE sector and how these can be addressed in the context of the School. Desirable Skills / Experience: A PhD or other Level 7 qualifications Management training/qualification demonstrating the ability to lead others. Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% SimplyHealth plan option Private Medical Insurance coverage (applies to certain job roles) Access to Perkbox benefits Study any Arden course for free, with a discount for all family and friends Plus, other excellent benefits Our Golden Ticket which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: Friday 20th February Interviews expected in early March and will include a 2-stage process. We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups. Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
