Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The Social Interest Group (SIG) is partnering exclusively with Robertson Bell in the search for a Chief Financial Officer. SIG is a dynamic charity and social impact organisation committed to delivering high-quality services and sustainable impact across the communities it serves. With a focus on long-term growth, transformation and financial sustainability, SIG operates with professionalism, integrity, and a trauma-informed approach. The organisation is committed to fostering an inclusive, collaborative, and innovative culture that empowers staff and promotes excellence. The Role The Chief Financial Officer is a pivotal member of the Executive Leadership Team, reporting directly to the Chief Executive Officer. You will provide strategic and operational leadership across finance and procurement, ensuring robust financial governance and delivering high-quality insight to support organisational decision-making. Key responsibilities include: Lead SIG's financial strategy, planning, and operational delivery to drive organisational growth and sustainability. Advise the CEO, Board, and senior leaders on strategic financial decisions, presenting complex information in an accessible way. Lead financial transformation and improvement initiatives, optimising systems and infrastructure. Provide oversight of budgeting, financial reporting, forecasting, and risk management. Lead the Finance team, fostering a culture of accountability, innovation and continuous learning. Ensure compliance with statutory, regulatory, and charity finance requirements, upholding the highest standards of governance and stewardship of public funds. Support income generation, strategic partnerships, and long-term financial planning. Maintain and review risk registers, business continuity plans, and organisational performance frameworks. Candidate Requirements We are seeking a highly capable, strategic, and commercially aware finance professional with: Professional accountancy qualification (ACA, ACCA, CIMA) with full membership of a recognised body. Significant senior financial leadership experience in the charity or not-for-profit sector. Proven experience in strategic financial planning, budgeting, forecasting, and reporting. Experience of leading financial transformation and change programmes. Experience presenting complex financial information to Boards and non-financial stakeholders. Strong understanding of charity finance regulations, SORP, governance, and compliance. Exceptional analytical, project management, and strategic planning skills. Ability to lead, influence, and inspire cross-functional teams and senior stakeholders. Commitment to SIG's values, trauma-informed approach, and inclusive leadership. Desirable: Relevant postgraduate qualification in finance, leadership, or management. Experience of overseeing IT. Experience in income generation, business development, or securing external funding. Location Hybrid working with twice a week in-person attendance required at SIG's head office in London. Please submit your CV to Robertson Bell, SIGs exclusive recruitment partner.
Mar 12, 2026
Full time
The Social Interest Group (SIG) is partnering exclusively with Robertson Bell in the search for a Chief Financial Officer. SIG is a dynamic charity and social impact organisation committed to delivering high-quality services and sustainable impact across the communities it serves. With a focus on long-term growth, transformation and financial sustainability, SIG operates with professionalism, integrity, and a trauma-informed approach. The organisation is committed to fostering an inclusive, collaborative, and innovative culture that empowers staff and promotes excellence. The Role The Chief Financial Officer is a pivotal member of the Executive Leadership Team, reporting directly to the Chief Executive Officer. You will provide strategic and operational leadership across finance and procurement, ensuring robust financial governance and delivering high-quality insight to support organisational decision-making. Key responsibilities include: Lead SIG's financial strategy, planning, and operational delivery to drive organisational growth and sustainability. Advise the CEO, Board, and senior leaders on strategic financial decisions, presenting complex information in an accessible way. Lead financial transformation and improvement initiatives, optimising systems and infrastructure. Provide oversight of budgeting, financial reporting, forecasting, and risk management. Lead the Finance team, fostering a culture of accountability, innovation and continuous learning. Ensure compliance with statutory, regulatory, and charity finance requirements, upholding the highest standards of governance and stewardship of public funds. Support income generation, strategic partnerships, and long-term financial planning. Maintain and review risk registers, business continuity plans, and organisational performance frameworks. Candidate Requirements We are seeking a highly capable, strategic, and commercially aware finance professional with: Professional accountancy qualification (ACA, ACCA, CIMA) with full membership of a recognised body. Significant senior financial leadership experience in the charity or not-for-profit sector. Proven experience in strategic financial planning, budgeting, forecasting, and reporting. Experience of leading financial transformation and change programmes. Experience presenting complex financial information to Boards and non-financial stakeholders. Strong understanding of charity finance regulations, SORP, governance, and compliance. Exceptional analytical, project management, and strategic planning skills. Ability to lead, influence, and inspire cross-functional teams and senior stakeholders. Commitment to SIG's values, trauma-informed approach, and inclusive leadership. Desirable: Relevant postgraduate qualification in finance, leadership, or management. Experience of overseeing IT. Experience in income generation, business development, or securing external funding. Location Hybrid working with twice a week in-person attendance required at SIG's head office in London. Please submit your CV to Robertson Bell, SIGs exclusive recruitment partner.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
Mar 12, 2026
Full time
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. The Role Holder will be accountable for ensuring that the Bank's systems and controls remain fit for purpose as the organisation grows, providing 2nd line oversight of the continuous adequacy and end to end integrity of the Bank's Financial Crime and Fraud Technology landscape. They will deliver executive level assurance, technical leadership, and independent challenge to ensure that all Financial Crime and Fraud systems remain compliant, data driven, and aligned with evolving legislative requirements, regulatory expectations, the Bank's Board approved risk appetite, and emerging threats. What you will do: Lead the FC and Fraud Change portfolio, ensuring initiatives are risk prioritised, well governed and delivered to regulatory standards. Maintain the control uplift inventory and provide strong challenge across delivery. Produce clear reporting for senior committees and regulators. Influence change prioritisation and elevate delivery risks where required. Own FC and Fraud system standards for scenario coverage, calibration, segmentation and documentation. Ensure standards and RBAs align to risk appetite, EWRA outcomes and regulatory expectations. Maintain a clear RACI for system ownership and oversight. Provide 2nd line oversight of all technology implementations, ensuring control effectiveness, transparency, resilience and regulatory compliance. Validate technical builds, testing and scenario coverage, and oversee post implementation reviews. Oversee performance and integrity of FC and Fraud systems, including AI enabled solutions. Challenge system effectiveness, approve major changes and ensure viable exit strategies. Monitor third party suitability and elevate material risks. Ensure robust governance of scenario design, segmentation and calibration. Drive intelligence led tuning and oversee validation and performance monitoring.Challenge outputs that fall below risk appetite. Oversee AI/ML governance, including explainability, bias assessment and performance monitoring. Define human in the loop controls, ensure model validation and elevate deviations. Ensure system data is accurate, complete and timely. Oversee data sourcing, mapping and lineage, and challenge deficiencies. Embed feedback from incidents, audits and system metrics into continuous improvement. Oversee remediation and elevate systemic issues. Provide challenge in governance forums and deliver reporting to senior committees and regulators. Act as technical lead in supervisory interactions and ensure documentation is audit ready. Lead, develop and retain a high performing FC and Fraud technology oversight team. Foster a culture of accountability, expertise and continuous improvement. Any other duties as required that reasonably fall within the role. What you will need: Extensive experience in financial crime or fraud risk management. Strong systems and control architecture expertise. Experience leading complex financial crime technology transformation programmes. Significant experience at senior management level overseeing enterprise scale TM and screening systems. Strong understanding of model risk management principles and emerging regulatory expectations relating to AI governance in financial services. Demonstrated experience overseeing AI or machine learning models within financial crime, fraud or risk systems. Strong regulatory credibility, including experience interacting with regulators and law enforcement. Excellent verbal communication, strategic thinking, and problem solving capabilities. Our promise to you We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Mar 12, 2026
Full time
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. The Role Holder will be accountable for ensuring that the Bank's systems and controls remain fit for purpose as the organisation grows, providing 2nd line oversight of the continuous adequacy and end to end integrity of the Bank's Financial Crime and Fraud Technology landscape. They will deliver executive level assurance, technical leadership, and independent challenge to ensure that all Financial Crime and Fraud systems remain compliant, data driven, and aligned with evolving legislative requirements, regulatory expectations, the Bank's Board approved risk appetite, and emerging threats. What you will do: Lead the FC and Fraud Change portfolio, ensuring initiatives are risk prioritised, well governed and delivered to regulatory standards. Maintain the control uplift inventory and provide strong challenge across delivery. Produce clear reporting for senior committees and regulators. Influence change prioritisation and elevate delivery risks where required. Own FC and Fraud system standards for scenario coverage, calibration, segmentation and documentation. Ensure standards and RBAs align to risk appetite, EWRA outcomes and regulatory expectations. Maintain a clear RACI for system ownership and oversight. Provide 2nd line oversight of all technology implementations, ensuring control effectiveness, transparency, resilience and regulatory compliance. Validate technical builds, testing and scenario coverage, and oversee post implementation reviews. Oversee performance and integrity of FC and Fraud systems, including AI enabled solutions. Challenge system effectiveness, approve major changes and ensure viable exit strategies. Monitor third party suitability and elevate material risks. Ensure robust governance of scenario design, segmentation and calibration. Drive intelligence led tuning and oversee validation and performance monitoring.Challenge outputs that fall below risk appetite. Oversee AI/ML governance, including explainability, bias assessment and performance monitoring. Define human in the loop controls, ensure model validation and elevate deviations. Ensure system data is accurate, complete and timely. Oversee data sourcing, mapping and lineage, and challenge deficiencies. Embed feedback from incidents, audits and system metrics into continuous improvement. Oversee remediation and elevate systemic issues. Provide challenge in governance forums and deliver reporting to senior committees and regulators. Act as technical lead in supervisory interactions and ensure documentation is audit ready. Lead, develop and retain a high performing FC and Fraud technology oversight team. Foster a culture of accountability, expertise and continuous improvement. Any other duties as required that reasonably fall within the role. What you will need: Extensive experience in financial crime or fraud risk management. Strong systems and control architecture expertise. Experience leading complex financial crime technology transformation programmes. Significant experience at senior management level overseeing enterprise scale TM and screening systems. Strong understanding of model risk management principles and emerging regulatory expectations relating to AI governance in financial services. Demonstrated experience overseeing AI or machine learning models within financial crime, fraud or risk systems. Strong regulatory credibility, including experience interacting with regulators and law enforcement. Excellent verbal communication, strategic thinking, and problem solving capabilities. Our promise to you We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
With the continued successful growth of Kids Planet Day Nurseries Training Academy, we are delighted to be recruiting an experienced and qualified Tutor Assessor with strong occupational experience within the Early Years sector. This role will involve delivering Early Years Apprenticeship standards up to Level 5, Functional Skills up to Level 2, and CPD training. The role is primarily based in the Yorkshire region, with regular attendance at meetings at our Head Office in Knutsford. Occasional travel to nurseries outside of Yorkshire may also be required. Responsibilities will include but not be limited to the following: • Assess and support learners across early years employers working towards Apprenticeships in Early Years Childcare up to level 3 ( and ideally Level 5). This will include delivering face to face, on line group and 1:1 tutorials at selected settings • Observing learners in their setting to gather evidence towards their Apprenticeship • Planning and implementing initial assessments and course reviews with learners - Creating learner portfolios on one file to agreed standards • Delivery and assessment of pertinent functional skills • Design and delivery of CPD courses to internal staff • Close liaison with nursery managers/mentors to maximise efficient collection of evidence • Managing your diary efficiently to ensure timely visits and reviews are conducted. • Organise and maintain documentation on learners' progress. • Support, advise and motivate learners. The ideal applicant will possess: • A recognised Assessor award: D32/D33, A1, TAQA or CAVA, or commitment to work towards • Recognised teaching qualification: e.g. Level 3/4 Certificate in Education and Training or equivalent ( desirable) • Minimum Level 3 in Childcare • Experience of delivering Apprenticeships in Early Years Childcare levels 2/3 and ideally level 5 • Experience of delivering Functional Skills (Maths / English/ICT) up to level 2. • Hold solid occupational competency within Early Years - It would also be an advantage if candidates hold experience of Team Leading, Management and QA /IV award • Full, clean driving licence and use of a vehicle. Why Become a Tutor/ Assessor with Kids Planet? Small nursery with a well-established team Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second year running! What's in it for you? • Life Insurance cover and access to a health plan. • Accredited training through our awesome KP Academy and bespoke training platform. • Enhanced leave for maternity, paternity, fertility, and adoption because family matters. • Wellbeing goodies, staff rewards, and fun events all year round. • Long service awards to celebrate your commitment. • Take the day off on your birthday, it's all about you! • Competitive salary, pension plan and enhanced holiday allowance. • 80% Childcare Discount - T&Cs apply Like the sound of joining our team? Apply today to be part of the Kids Planet Training Academy Team! Kids Planet is dedicated to safeguarding and promoting the well-being of children and young people. An enhanced DBS check will be required for this role. We expect all staff and volunteers to uphold this commitment, and safeguarding training is a fundamental part of every role. All colleagues are required to complete regular training to ensure they understand and fulfil their responsibilities. A Disclosure and Barring Service Certificate is mandatory for all positions, and this role will be subject to enhanced checks as part of our safeguarding duties.
Mar 12, 2026
Full time
With the continued successful growth of Kids Planet Day Nurseries Training Academy, we are delighted to be recruiting an experienced and qualified Tutor Assessor with strong occupational experience within the Early Years sector. This role will involve delivering Early Years Apprenticeship standards up to Level 5, Functional Skills up to Level 2, and CPD training. The role is primarily based in the Yorkshire region, with regular attendance at meetings at our Head Office in Knutsford. Occasional travel to nurseries outside of Yorkshire may also be required. Responsibilities will include but not be limited to the following: • Assess and support learners across early years employers working towards Apprenticeships in Early Years Childcare up to level 3 ( and ideally Level 5). This will include delivering face to face, on line group and 1:1 tutorials at selected settings • Observing learners in their setting to gather evidence towards their Apprenticeship • Planning and implementing initial assessments and course reviews with learners - Creating learner portfolios on one file to agreed standards • Delivery and assessment of pertinent functional skills • Design and delivery of CPD courses to internal staff • Close liaison with nursery managers/mentors to maximise efficient collection of evidence • Managing your diary efficiently to ensure timely visits and reviews are conducted. • Organise and maintain documentation on learners' progress. • Support, advise and motivate learners. The ideal applicant will possess: • A recognised Assessor award: D32/D33, A1, TAQA or CAVA, or commitment to work towards • Recognised teaching qualification: e.g. Level 3/4 Certificate in Education and Training or equivalent ( desirable) • Minimum Level 3 in Childcare • Experience of delivering Apprenticeships in Early Years Childcare levels 2/3 and ideally level 5 • Experience of delivering Functional Skills (Maths / English/ICT) up to level 2. • Hold solid occupational competency within Early Years - It would also be an advantage if candidates hold experience of Team Leading, Management and QA /IV award • Full, clean driving licence and use of a vehicle. Why Become a Tutor/ Assessor with Kids Planet? Small nursery with a well-established team Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second year running! What's in it for you? • Life Insurance cover and access to a health plan. • Accredited training through our awesome KP Academy and bespoke training platform. • Enhanced leave for maternity, paternity, fertility, and adoption because family matters. • Wellbeing goodies, staff rewards, and fun events all year round. • Long service awards to celebrate your commitment. • Take the day off on your birthday, it's all about you! • Competitive salary, pension plan and enhanced holiday allowance. • 80% Childcare Discount - T&Cs apply Like the sound of joining our team? Apply today to be part of the Kids Planet Training Academy Team! Kids Planet is dedicated to safeguarding and promoting the well-being of children and young people. An enhanced DBS check will be required for this role. We expect all staff and volunteers to uphold this commitment, and safeguarding training is a fundamental part of every role. All colleagues are required to complete regular training to ensure they understand and fulfil their responsibilities. A Disclosure and Barring Service Certificate is mandatory for all positions, and this role will be subject to enhanced checks as part of our safeguarding duties.
Job profile Commercial Account Executive / Development Executive Department : Commercial Reports to: Scotland Manager Role Summary: Are you ready to drive growth, build relationships, and make an impact in a fast- growing, supportive team? We're on the lookout for an energetic, client-focused Account/Development Executive to join our Scotland office! If you're a natural at sales, love connecting with people, and have a proactive spirit, we'd love to hear from you.What You'll Do: Build and Grow Client Relationships: Become the trusted partner for an allocated portfolio of clients through regular visits and dedicated support. Collaborate for Excellence: Work closely with Account Handlers to ensure clients receive exceptional service, top-notch technical advice, and clear, precise documentation. Spot Opportunities: Identify cross-selling potential and address any coverage gaps to ensure our clients' needs are thoroughly covered. Drive Growth: Plan and execute strategies that fuel both personal and company growth in a collaborative and supportive environment. Stay Ahead of the Curve: Keep up with market trends, product developments, and your own ongoing training. You'll keep your skills sharp, your knowledge current, and your clients happy. Regulatory Compliance: Ensure all work is performed to the highest standards, adhering to FCA regulations. What We're Looking For: Education & Qualifications: Essential qualifications include English and Maths at Standard Grades or equivalent. Cert CII/Dip CII qualifications are a bonus! Industry Knowledge: Familiarity with the insurance industry (knowledge of the transport sector is a plus, though we'll provide training if you're new to it). Tech Skills: Experience with the Acturis system is helpful, along with proficiency in MS Word, Excel, and Outlook. Perks and Benefits Salary: Competitive salary Working Location: A mix of office and remote arrangements to support work-life balance. Benefit: Bupa cash plan & Death in Service benefit for peace of mind. Perks: Exclusive perks at work to enjoy discounts and rewards . Why Join Us? This role is more than just a job; it's a chance to grow your career in a company that values innovation, collaboration, and continuous learning. You'll be joining a team that's not only enthusiastic about what we do but also about supporting each other's success. Ready to take the next step? If you're excited to make a difference and grow with us, apply today! If you have any inquiries regarding this role, please contact a friendly member of the LNJ Recruitment team.
Mar 12, 2026
Full time
Job profile Commercial Account Executive / Development Executive Department : Commercial Reports to: Scotland Manager Role Summary: Are you ready to drive growth, build relationships, and make an impact in a fast- growing, supportive team? We're on the lookout for an energetic, client-focused Account/Development Executive to join our Scotland office! If you're a natural at sales, love connecting with people, and have a proactive spirit, we'd love to hear from you.What You'll Do: Build and Grow Client Relationships: Become the trusted partner for an allocated portfolio of clients through regular visits and dedicated support. Collaborate for Excellence: Work closely with Account Handlers to ensure clients receive exceptional service, top-notch technical advice, and clear, precise documentation. Spot Opportunities: Identify cross-selling potential and address any coverage gaps to ensure our clients' needs are thoroughly covered. Drive Growth: Plan and execute strategies that fuel both personal and company growth in a collaborative and supportive environment. Stay Ahead of the Curve: Keep up with market trends, product developments, and your own ongoing training. You'll keep your skills sharp, your knowledge current, and your clients happy. Regulatory Compliance: Ensure all work is performed to the highest standards, adhering to FCA regulations. What We're Looking For: Education & Qualifications: Essential qualifications include English and Maths at Standard Grades or equivalent. Cert CII/Dip CII qualifications are a bonus! Industry Knowledge: Familiarity with the insurance industry (knowledge of the transport sector is a plus, though we'll provide training if you're new to it). Tech Skills: Experience with the Acturis system is helpful, along with proficiency in MS Word, Excel, and Outlook. Perks and Benefits Salary: Competitive salary Working Location: A mix of office and remote arrangements to support work-life balance. Benefit: Bupa cash plan & Death in Service benefit for peace of mind. Perks: Exclusive perks at work to enjoy discounts and rewards . Why Join Us? This role is more than just a job; it's a chance to grow your career in a company that values innovation, collaboration, and continuous learning. You'll be joining a team that's not only enthusiastic about what we do but also about supporting each other's success. Ready to take the next step? If you're excited to make a difference and grow with us, apply today! If you have any inquiries regarding this role, please contact a friendly member of the LNJ Recruitment team.
A leading renewable energy company based in Maidenhead is seeking an experienced Solar PV Installer. Your role will involve installing Solar PV systems, adhering to industry standards, and ensuring high-quality service for our clients. You will require NVQ Level 2 and 3 years of experience in related installations. The position offers a range of benefits including professional development, a pension scheme, and flexible leave options. Join us and contribute to shaping the future of renewable energy.
Mar 12, 2026
Full time
A leading renewable energy company based in Maidenhead is seeking an experienced Solar PV Installer. Your role will involve installing Solar PV systems, adhering to industry standards, and ensuring high-quality service for our clients. You will require NVQ Level 2 and 3 years of experience in related installations. The position offers a range of benefits including professional development, a pension scheme, and flexible leave options. Join us and contribute to shaping the future of renewable energy.
Client Services Executive Manchester Specialist Property Insurance Broker We're working with a highly respected insurance broker in Manchester that manages a significant property insurance portfolio. They're now looking for a Client Services Executive to support the Account Executive and senior leadership team while delivering an exceptional service to a key client. This position is ideal for someone who thrives on structure, accuracy, and responsibility. You'll play a central role in keeping a complex portfolio running smoothly, managing renewals, insurer negotiations, data analysis, and day-to-day client support. The Role Act as a key point of contact for the client, understanding their needs and recommending appropriate cover Gather claims data and risk information ahead of renewal discussions Manage the full renewal and placement process, from obtaining terms to agreeing cover Liaise with insurers to confirm cover and handle premium invoicing Maintain accurate policy records on Acturis Prepare reports, research, data packs, and meeting materials for senior stakeholders Set up direct debit agreements and coordinate with accounts teams and insurers Provide responsive, professional service across phone and email Monitor market trends and factors impacting the portfolio Ensure full FCA and regulatory compliance Work closely with underwriters to process policy amendments About You Commercial Experience for 2 years Strong technical knowledge and confidence managing large, complex portfolios Advanced Excel skills, including formulas, insurer rating analysis, MTAs, and mail merges Cert CII qualified (or working towards further qualifications) Strong negotiation and communication skills Comfortable building trusted relationships with clients and insurers Solid understanding of FCA requirements and current market conditions Why Apply? You'll join a growing, well-regarded brokerage where your contribution genuinely makes an impact. The portfolio is high value and technically engaging, the team is collaborative and supportive, and there's clear scope to develop your expertise and progress your career.
Mar 12, 2026
Full time
Client Services Executive Manchester Specialist Property Insurance Broker We're working with a highly respected insurance broker in Manchester that manages a significant property insurance portfolio. They're now looking for a Client Services Executive to support the Account Executive and senior leadership team while delivering an exceptional service to a key client. This position is ideal for someone who thrives on structure, accuracy, and responsibility. You'll play a central role in keeping a complex portfolio running smoothly, managing renewals, insurer negotiations, data analysis, and day-to-day client support. The Role Act as a key point of contact for the client, understanding their needs and recommending appropriate cover Gather claims data and risk information ahead of renewal discussions Manage the full renewal and placement process, from obtaining terms to agreeing cover Liaise with insurers to confirm cover and handle premium invoicing Maintain accurate policy records on Acturis Prepare reports, research, data packs, and meeting materials for senior stakeholders Set up direct debit agreements and coordinate with accounts teams and insurers Provide responsive, professional service across phone and email Monitor market trends and factors impacting the portfolio Ensure full FCA and regulatory compliance Work closely with underwriters to process policy amendments About You Commercial Experience for 2 years Strong technical knowledge and confidence managing large, complex portfolios Advanced Excel skills, including formulas, insurer rating analysis, MTAs, and mail merges Cert CII qualified (or working towards further qualifications) Strong negotiation and communication skills Comfortable building trusted relationships with clients and insurers Solid understanding of FCA requirements and current market conditions Why Apply? You'll join a growing, well-regarded brokerage where your contribution genuinely makes an impact. The portfolio is high value and technically engaging, the team is collaborative and supportive, and there's clear scope to develop your expertise and progress your career.
The Independent Schools Council
Hereford, Herefordshire
Main Responsibilities Providing administrative support to the Sports Department from Junior through to Senior School. Assist in the coordination of training sessions and practice schedules to be sent to Heads of Sport. Manage the coordination of fixtures, catering, transport, and facilities alongside Heads of Sport. Oversee the maintenance and audit of sports equipment. Take a key role in the social media account for the sports department. Promote student engagement in sports and physical activities. Organise awareness campaigns and events to encourage sports participation. Maintaining accurate records of sports activities and results via the online system SOCS. Communicating with parents, pupils, and staff regarding sports matters and updates. Working with the Director of Sport to manage the Sports Department's budget and expenses. Ensuring compliance with administrative procedures and policies, including all Risk Assessments. Meet with Marketing to ensure large events are publicised correctly. On hand to assist with the running of events such as Marches Centurion 7s, Sports Day, and the Hull Cup. Other Responsibilities To support the wider games programme with the teaching and coaching of our major sports if required. Attend all sports events, such as the Hull Cup, Sports Day, and Marches Centurion 7s. Be willing and able to attend sports tours and trips. To act as a cover teacher during the day if and when required within agreed times.
Mar 12, 2026
Full time
Main Responsibilities Providing administrative support to the Sports Department from Junior through to Senior School. Assist in the coordination of training sessions and practice schedules to be sent to Heads of Sport. Manage the coordination of fixtures, catering, transport, and facilities alongside Heads of Sport. Oversee the maintenance and audit of sports equipment. Take a key role in the social media account for the sports department. Promote student engagement in sports and physical activities. Organise awareness campaigns and events to encourage sports participation. Maintaining accurate records of sports activities and results via the online system SOCS. Communicating with parents, pupils, and staff regarding sports matters and updates. Working with the Director of Sport to manage the Sports Department's budget and expenses. Ensuring compliance with administrative procedures and policies, including all Risk Assessments. Meet with Marketing to ensure large events are publicised correctly. On hand to assist with the running of events such as Marches Centurion 7s, Sports Day, and the Hull Cup. Other Responsibilities To support the wider games programme with the teaching and coaching of our major sports if required. Attend all sports events, such as the Hull Cup, Sports Day, and Marches Centurion 7s. Be willing and able to attend sports tours and trips. To act as a cover teacher during the day if and when required within agreed times.
Project Manager (Hybrid or Remote with regular travel to Preston)Salary circa £50k - £55k DOE A glance at the role: An exciting opportunity for an experienced Project Manager to join our Change Team to deliver a varied portfolio through major transformation and continuous improvement. Reporting to the Head of Delivery, you'll manage multiple projects end to end, coordinate resources and budgets, and keep stakeholders informed. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary £50 - 55k DOE.- 25 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site'.- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking in Preston City Centre. What you'll do: - Produce clear business and system requirements, process maps, tests, training, and implementation plans.- Identify, manage, and deliver process design changes by conducting business and systems process analysis and design, focusing on quality improvement and operational efficiency.- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; training to ensure maximum value is realised, recognising and capitalising on improvement opportunities; and adapting to competing demands, organisational changes, and new responsibilities.- Translate business requirements into functional specs; work with IT/developers; ensure robust testing before releases - Proactively identify system improvement opportunities.- Understand and negotiate the needs and expectations of multiple stakeholders.- Collaborate with others; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating solutions; managing resources; driving the resolution of issues; and holding self and team accountable for results.- Prepare timely MI reports and maintain project documentation- Develop project plans, including agreeing the project scope and timescales with key stakeholders, and maintain all project documentation.- Actively lead the project team and manage activities end-to-end during the project life cycle to ensure delivery of project commitments within budget.- Work in partnership and develop relationships with all stakeholders in each project, including our clients, suppliers and colleagues involved in the project.- Take ownership of projects and communicate individual accountability to all project stakeholders.- Provide regular and high-quality progress reports to key stakeholders.- Proactively identify risks and issues, developing strategies to mitigate risks and resolve issues related to the project, escalating where appropriate.- Make decisions and adapt plans to changes that occur during the project lifecycle. What you'll bring: - Proactive self-starter who manages a busy workload with minimal supervision.- Proven project management experience and qualifications, delivering multiple projects on time and on budget in a fast-paced environment.- Strong stakeholder engagement and requirements documentation skills.- Confident problem solver able to support and/or challenge proposals.- Excellent leadership, communication and interpersonal skills.- Experience leading, motivating and managing project teams, including internal and external resources, while holding the team accountable for performance and deliverables.- Excellent level of numerical, analytical, and report writing skills to assist in the communication of key messages and to facilitate discussions and decision making.- Proficiency in MS Office (MS Word, Excel, PowerPoint, Project, Visio & Dev Ops).- The ability to handle multiple demands in a fast-paced environment.- Competent with various project management methodologies.- Ability to demonstrate a structured project approach.- Experience in monitoring budgets, project scope, and change control.- Experience designing and delivering comms plans.- Track record delivering large strategic projects; ideally, five plus years' PM experience.- Customer relationship management and risk/issue resolution experience. Nice to have: - Public sector experience.- Pensions or related financial services background. Working with and upholding our values: - Working together.- Committed to excellence.- Doing the right thing.- Forward thinking.
Mar 12, 2026
Full time
Project Manager (Hybrid or Remote with regular travel to Preston)Salary circa £50k - £55k DOE A glance at the role: An exciting opportunity for an experienced Project Manager to join our Change Team to deliver a varied portfolio through major transformation and continuous improvement. Reporting to the Head of Delivery, you'll manage multiple projects end to end, coordinate resources and budgets, and keep stakeholders informed. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary £50 - 55k DOE.- 25 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site'.- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking in Preston City Centre. What you'll do: - Produce clear business and system requirements, process maps, tests, training, and implementation plans.- Identify, manage, and deliver process design changes by conducting business and systems process analysis and design, focusing on quality improvement and operational efficiency.- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; training to ensure maximum value is realised, recognising and capitalising on improvement opportunities; and adapting to competing demands, organisational changes, and new responsibilities.- Translate business requirements into functional specs; work with IT/developers; ensure robust testing before releases - Proactively identify system improvement opportunities.- Understand and negotiate the needs and expectations of multiple stakeholders.- Collaborate with others; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating solutions; managing resources; driving the resolution of issues; and holding self and team accountable for results.- Prepare timely MI reports and maintain project documentation- Develop project plans, including agreeing the project scope and timescales with key stakeholders, and maintain all project documentation.- Actively lead the project team and manage activities end-to-end during the project life cycle to ensure delivery of project commitments within budget.- Work in partnership and develop relationships with all stakeholders in each project, including our clients, suppliers and colleagues involved in the project.- Take ownership of projects and communicate individual accountability to all project stakeholders.- Provide regular and high-quality progress reports to key stakeholders.- Proactively identify risks and issues, developing strategies to mitigate risks and resolve issues related to the project, escalating where appropriate.- Make decisions and adapt plans to changes that occur during the project lifecycle. What you'll bring: - Proactive self-starter who manages a busy workload with minimal supervision.- Proven project management experience and qualifications, delivering multiple projects on time and on budget in a fast-paced environment.- Strong stakeholder engagement and requirements documentation skills.- Confident problem solver able to support and/or challenge proposals.- Excellent leadership, communication and interpersonal skills.- Experience leading, motivating and managing project teams, including internal and external resources, while holding the team accountable for performance and deliverables.- Excellent level of numerical, analytical, and report writing skills to assist in the communication of key messages and to facilitate discussions and decision making.- Proficiency in MS Office (MS Word, Excel, PowerPoint, Project, Visio & Dev Ops).- The ability to handle multiple demands in a fast-paced environment.- Competent with various project management methodologies.- Ability to demonstrate a structured project approach.- Experience in monitoring budgets, project scope, and change control.- Experience designing and delivering comms plans.- Track record delivering large strategic projects; ideally, five plus years' PM experience.- Customer relationship management and risk/issue resolution experience. Nice to have: - Public sector experience.- Pensions or related financial services background. Working with and upholding our values: - Working together.- Committed to excellence.- Doing the right thing.- Forward thinking.
Head of Litigation - Gillingham Department: Litigation / Dispute Resolution A respected regional firm seeks an experienced Head of Litigation to lead its dispute resolution practice. This senior role combines complex casework with team leadership, strategic input and practice development. The Role You will manage a varied litigation caseload, deliver commercially focused advice and ensure efficient, high-quality case progression. You will also play a key role in supervising colleagues, shaping workflows and supporting departmental growth. Key Responsibilities Handle a broad range of litigation matters to a high professional standard. Manage cases autonomously while meeting financial and billing targets. Advise clearly and pragmatically, ensuring efficient and cost-effective progress. Demonstrate expertise in at least two areas: civil litigation, property litigation, contested probate, employment, or insolvency. Supervise and mentor junior lawyers, supporting development and work allocation. Contribute to strategic planning, service improvement and knowledge-sharing. Support business development, networking and relationship-building. Maintain strong billing discipline, financial control and compliance with risk procedures. Requirements Solicitor or equivalent, qualified in England & Wales. Ideally 10+ years' PQE , though strong candidates with equivalent experience will be considered. Proven experience managing complex cases and supervising lawyers. Strong technical litigation skills, commercial awareness and sound judgement. Excellent communication, organisational ability and IT competence. Professional, collaborative and aligned with strong client-care standards. What the Firm Offers A senior leadership role within an established regional practice. High-quality, varied litigation work. A supportive, collaborative culture focused on long-term development. Genuine influence over practice direction and progression opportunities. How to Apply To be considered, please submit your CV via the application link or contact Robert Rowland at G2 Legal .
Mar 12, 2026
Full time
Head of Litigation - Gillingham Department: Litigation / Dispute Resolution A respected regional firm seeks an experienced Head of Litigation to lead its dispute resolution practice. This senior role combines complex casework with team leadership, strategic input and practice development. The Role You will manage a varied litigation caseload, deliver commercially focused advice and ensure efficient, high-quality case progression. You will also play a key role in supervising colleagues, shaping workflows and supporting departmental growth. Key Responsibilities Handle a broad range of litigation matters to a high professional standard. Manage cases autonomously while meeting financial and billing targets. Advise clearly and pragmatically, ensuring efficient and cost-effective progress. Demonstrate expertise in at least two areas: civil litigation, property litigation, contested probate, employment, or insolvency. Supervise and mentor junior lawyers, supporting development and work allocation. Contribute to strategic planning, service improvement and knowledge-sharing. Support business development, networking and relationship-building. Maintain strong billing discipline, financial control and compliance with risk procedures. Requirements Solicitor or equivalent, qualified in England & Wales. Ideally 10+ years' PQE , though strong candidates with equivalent experience will be considered. Proven experience managing complex cases and supervising lawyers. Strong technical litigation skills, commercial awareness and sound judgement. Excellent communication, organisational ability and IT competence. Professional, collaborative and aligned with strong client-care standards. What the Firm Offers A senior leadership role within an established regional practice. High-quality, varied litigation work. A supportive, collaborative culture focused on long-term development. Genuine influence over practice direction and progression opportunities. How to Apply To be considered, please submit your CV via the application link or contact Robert Rowland at G2 Legal .
The role can be based at either the company sites in Widnes, Cheshire or Leek in Staffordshire however you must have the ability to be able to visit both sites. Hybrid working arrangements are available.THE BENEFITS:£45,000 - £60,000 with a defined benefits pension scheme, private healthcare and access to the company share plan. There are retail discounts available, flexible working arrangements as well as hybrid options and free on site parking. The company also offer generous parental leave and a car leasing scheme.THE ROLE: In precis, as a Finance Business Partner your role will work closely with the senior leadership team providing financial information on production performance, costs and operational KPIs. You will lead the monthly close and variance analysis, support budgeting, forecasting and forward planning for the manufacturing facility and drive continuous improvement initiatives.This is a permanent appointment that could be based in Widnes, Cheshire or Leek in Staffordshire however involvement and visits to both sites will be required as would some travel to the head office on occasion. This role is available on a hybrid basis.A more detailed job description is available.THE CANDIDATE:The successful applicant will already have previous experience from a manufacturing and costing background and will be preferably CIMA/ACCA qualified or part qualified.Well developed interpersonal and communication skills are essential for the success of this role along with sound leadership skills and the ability to influence and challenge the status quo when required. You are able to form excellent working relationships at all levels and take an analytical and investigative approach to deliver key financial information right across the business.THE COMPANY:My client operates in global manufacturing and has an international reputation for innovation and excellence in their sector.THE CONSULTANCY:Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Mar 12, 2026
Full time
The role can be based at either the company sites in Widnes, Cheshire or Leek in Staffordshire however you must have the ability to be able to visit both sites. Hybrid working arrangements are available.THE BENEFITS:£45,000 - £60,000 with a defined benefits pension scheme, private healthcare and access to the company share plan. There are retail discounts available, flexible working arrangements as well as hybrid options and free on site parking. The company also offer generous parental leave and a car leasing scheme.THE ROLE: In precis, as a Finance Business Partner your role will work closely with the senior leadership team providing financial information on production performance, costs and operational KPIs. You will lead the monthly close and variance analysis, support budgeting, forecasting and forward planning for the manufacturing facility and drive continuous improvement initiatives.This is a permanent appointment that could be based in Widnes, Cheshire or Leek in Staffordshire however involvement and visits to both sites will be required as would some travel to the head office on occasion. This role is available on a hybrid basis.A more detailed job description is available.THE CANDIDATE:The successful applicant will already have previous experience from a manufacturing and costing background and will be preferably CIMA/ACCA qualified or part qualified.Well developed interpersonal and communication skills are essential for the success of this role along with sound leadership skills and the ability to influence and challenge the status quo when required. You are able to form excellent working relationships at all levels and take an analytical and investigative approach to deliver key financial information right across the business.THE COMPANY:My client operates in global manufacturing and has an international reputation for innovation and excellence in their sector.THE CONSULTANCY:Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Debt Recovery Administrator We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. About the Role Reporting directly to the Revenue Enforcement Lead, you will work within our Fraud & Revenue Enforcement and carry out a wide variety of tasks. This will include, but will not be limited to: Reviewing Travel Irregularity Reports submitted by front line colleagues, assessing their suitability for follow up, and deciding on the correct course of action to follow Receiving, investigating and responding to customer contact and correspondence via letter, email and telephone, in relation to Travel Irregularity Reports, Unpaid Fares, Penalty Fares, and Parking Penalties Carry out identity and address tracing on offenders Carry out a range of day-to-day administrative tasks such as receiving and processing incoming post; printing, preparing and posting letters and court documents; inputting court results; responding to requests for information from Customer Relations or Data Protection teams. Taking responsibility for financial matters such as raising purchase orders and processing invoices for external suppliers, as well as setting up and reconciling payment plans and other payments from customers. This team also manages all staff and contractor parking at TPE stations, and for TPE Traincrew at non-TPE stations, so you will also be looking after parking permits on a daily and long term basis. You'll have a keen eye for detail, as well as a progressive attitude to new and modern ways of working. Your work will enable TransPennine Express to reduce ticketless travel and deliver value to taxpayers. What we're looking for We are looking for a flexible and adaptable individual. As a minimum you will need A good knowledge of Railway ticketing systems and policies An ability to work within a team as well as autonomously Good organisational skills to manage a high volume of cases Honesty with ethical working practices and high levels of integrity and confidentiality The ability to travel across the network, sometimes at short notice, in order to meet business needs A keen eye for detail A very high standard of both verbal and written English and communication skills The ability to use different IT systems and software for managing cases and for communicating with customers and colleagues To be proactive and identify areas for improvement, as well as the ability to react quickly to new emerging needs Ideally, you will also have following (desirable, not essential) A good understanding of the Railway Byelaws, Penalty Fares Regulations, and the National Rail Conditions of Travel. Experience of working in a front-line customer facing role, ideally within the Rail industry. If all of that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form. Please ensure that you submit a covering letter that outlines how you meet the criteria of the job specification. The salary is circa £32,000. This role is Monday - Friday, office based in York, and is offered on a secondment basis for up to one year. For more information, please contact Tim Moody, Revenue Enforcement Lead, on . What we offer Excellent career prospects. A personal development plan. Structured training and development Competitive salary paid on 4 weekly basis. Generous annual leave entitlement. Free TransPennine Express rail travel for you and your dependents . Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service for you and your dependents . Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home. Option to join the Railway Pension Scheme with significant employer contributions. Family friendly maternity and paternity benefits. Plus, high street and lifestyle discounts as well as a cycle to work scheme . Terms and conditions apply Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard.
Mar 12, 2026
Full time
Debt Recovery Administrator We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. About the Role Reporting directly to the Revenue Enforcement Lead, you will work within our Fraud & Revenue Enforcement and carry out a wide variety of tasks. This will include, but will not be limited to: Reviewing Travel Irregularity Reports submitted by front line colleagues, assessing their suitability for follow up, and deciding on the correct course of action to follow Receiving, investigating and responding to customer contact and correspondence via letter, email and telephone, in relation to Travel Irregularity Reports, Unpaid Fares, Penalty Fares, and Parking Penalties Carry out identity and address tracing on offenders Carry out a range of day-to-day administrative tasks such as receiving and processing incoming post; printing, preparing and posting letters and court documents; inputting court results; responding to requests for information from Customer Relations or Data Protection teams. Taking responsibility for financial matters such as raising purchase orders and processing invoices for external suppliers, as well as setting up and reconciling payment plans and other payments from customers. This team also manages all staff and contractor parking at TPE stations, and for TPE Traincrew at non-TPE stations, so you will also be looking after parking permits on a daily and long term basis. You'll have a keen eye for detail, as well as a progressive attitude to new and modern ways of working. Your work will enable TransPennine Express to reduce ticketless travel and deliver value to taxpayers. What we're looking for We are looking for a flexible and adaptable individual. As a minimum you will need A good knowledge of Railway ticketing systems and policies An ability to work within a team as well as autonomously Good organisational skills to manage a high volume of cases Honesty with ethical working practices and high levels of integrity and confidentiality The ability to travel across the network, sometimes at short notice, in order to meet business needs A keen eye for detail A very high standard of both verbal and written English and communication skills The ability to use different IT systems and software for managing cases and for communicating with customers and colleagues To be proactive and identify areas for improvement, as well as the ability to react quickly to new emerging needs Ideally, you will also have following (desirable, not essential) A good understanding of the Railway Byelaws, Penalty Fares Regulations, and the National Rail Conditions of Travel. Experience of working in a front-line customer facing role, ideally within the Rail industry. If all of that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form. Please ensure that you submit a covering letter that outlines how you meet the criteria of the job specification. The salary is circa £32,000. This role is Monday - Friday, office based in York, and is offered on a secondment basis for up to one year. For more information, please contact Tim Moody, Revenue Enforcement Lead, on . What we offer Excellent career prospects. A personal development plan. Structured training and development Competitive salary paid on 4 weekly basis. Generous annual leave entitlement. Free TransPennine Express rail travel for you and your dependents . Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service for you and your dependents . Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home. Option to join the Railway Pension Scheme with significant employer contributions. Family friendly maternity and paternity benefits. Plus, high street and lifestyle discounts as well as a cycle to work scheme . Terms and conditions apply Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard.
This is an outstanding opportunity to join a highly respected London Market insurer in a senior leadership capacity, responsible for shaping and strengthening the Delegated Authority operations function across an international portfolio. The role will play a central part in ensuring the effective governance, oversight and operational delivery of delegated authority arrangements while supporting the continued growth of the business.You will lead a specialist team responsible for the end to end operational management of delegated authority business. Working closely with underwriting and senior stakeholders across the organisation, you will drive operational excellence, enhance governance frameworks and deliver continuous improvement initiatives that strengthen oversight across the full delegated authority lifecycle. Key responsibilities: Lead and develop the Delegated Authority and Bordereaux teams ensuring a high performing and collaborative culture. Oversee the full lifecycle of delegated authority arrangements including onboarding, due diligence, audits, renewals and bordereaux oversight. Deliver strong governance across delegated authority operations ensuring compliance with regulatory expectations and internal frameworks. Produce and present operational management information and performance reporting to senior leadership and governance committees. Work closely with underwriting, compliance, finance and claims teams to ensure effective collaboration and a strong control environment. Manage relationships with external service providers and outsourced partners to ensure high standards of delivery. Lead operational change initiatives including system enhancements, vendor projects and process improvement programmes. Identify opportunities to improve operational efficiency and strengthen oversight frameworks across the delegated authority function. Support internal and external audit reviews and ensure timely resolution of findings. Provide training and guidance to stakeholders on delegated authority processes and operational best practice. Experience you will need: Extensive experience within delegated authority operations in the Lloyd's or London Market environment. Strong understanding of delegated authority governance, regulatory frameworks and operational processes. Proven leadership experience with the ability to mentor and develop high performing teams. Excellent stakeholder management skills with experience working closely with underwriting and senior leadership teams. Experience managing outsourced service providers and third party partners. Strong analytical and organisational skills with the ability to manage multiple priorities in a fast moving environment. This is a rare opportunity to step forward in your career and into a senior leadership role where you will have genuine influence over the direction and development of the delegated authority operations function. The position offers strong visibility across the wider business and the chance to drive meaningful operational change in a growing business.
Mar 12, 2026
Full time
This is an outstanding opportunity to join a highly respected London Market insurer in a senior leadership capacity, responsible for shaping and strengthening the Delegated Authority operations function across an international portfolio. The role will play a central part in ensuring the effective governance, oversight and operational delivery of delegated authority arrangements while supporting the continued growth of the business.You will lead a specialist team responsible for the end to end operational management of delegated authority business. Working closely with underwriting and senior stakeholders across the organisation, you will drive operational excellence, enhance governance frameworks and deliver continuous improvement initiatives that strengthen oversight across the full delegated authority lifecycle. Key responsibilities: Lead and develop the Delegated Authority and Bordereaux teams ensuring a high performing and collaborative culture. Oversee the full lifecycle of delegated authority arrangements including onboarding, due diligence, audits, renewals and bordereaux oversight. Deliver strong governance across delegated authority operations ensuring compliance with regulatory expectations and internal frameworks. Produce and present operational management information and performance reporting to senior leadership and governance committees. Work closely with underwriting, compliance, finance and claims teams to ensure effective collaboration and a strong control environment. Manage relationships with external service providers and outsourced partners to ensure high standards of delivery. Lead operational change initiatives including system enhancements, vendor projects and process improvement programmes. Identify opportunities to improve operational efficiency and strengthen oversight frameworks across the delegated authority function. Support internal and external audit reviews and ensure timely resolution of findings. Provide training and guidance to stakeholders on delegated authority processes and operational best practice. Experience you will need: Extensive experience within delegated authority operations in the Lloyd's or London Market environment. Strong understanding of delegated authority governance, regulatory frameworks and operational processes. Proven leadership experience with the ability to mentor and develop high performing teams. Excellent stakeholder management skills with experience working closely with underwriting and senior leadership teams. Experience managing outsourced service providers and third party partners. Strong analytical and organisational skills with the ability to manage multiple priorities in a fast moving environment. This is a rare opportunity to step forward in your career and into a senior leadership role where you will have genuine influence over the direction and development of the delegated authority operations function. The position offers strong visibility across the wider business and the chance to drive meaningful operational change in a growing business.
Role: Forecasting and Planning Analyst Location: Midlands or Manchester office based (hybrid working 2 days per week in Hours: Mon-Fri 9am-5pm Salary: Up to 40,000 DOE + bonus + benefits This is a great opportunity for an experienced Forecasting and Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at 0-6 month plans. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using excel and SQL. Your role is crucial in supporting operational planning, resource allocation, and overall business growth. Experience using Power BI or Tableau would be advantageous. Continuous improvement is integral to your role, as you evaluate and enhance existing forecasting methodologies, processes, and tools to improve accuracy, efficiency, and scalability. Staying informed about industry trends, emerging technologies, and best practices in forecasting and data analytics enables you to bring innovative solutions. Are you an organised Forecasting and Planning Analyst from a retail, utilities contact centre background? Do you have experience in WFM planning, forecasting and budget building? Do you have experienced in creation and delivery of plans? Experience in stakeholder engagement, communicating and forecast results is essential Key Responsibilities of the Forecasting Planning Analyst: Responsible for end-to-end planning and execution of planning identifying risks to operational performance. Use and develop existing forecasting methodology to maintain short to medium term (0-6 month) forecasts for all areas and channels. Work alongside planning team to create, develop, and refine the models with close liaison with team. Maintain and update planning models to ensure a rolling view of demand, resource and budget assumptions and requirements. Work closely with other business stakeholders. Maintain and manage an accurate view of Contact headcount actual, budget and vacancies. Ensuring that we are managing our resource and budget tightly. Work with operational Leads to ensure that recruitment plans and associated capacity requirements are clear. Work with the analysis and insight team to ensure that drivers for contact are factored into budget assumptions. Carry out regular monitoring of performance to ensure that resource plans have accurate assumptions and operational owners are held accountable. Engage with all relevant stakeholders across the business to capture data required for application to the forecast, ensuring accurate resourcing levels to meet demand. Effective review of forecast accuracy against the actual performance; communicating results & offering effective recommendations for improvement. Ensure core KPI's are met via effective resource planning. If you are an experienced Forecasting and Planning Analyst please follow the link to apply for this role. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Mar 12, 2026
Full time
Role: Forecasting and Planning Analyst Location: Midlands or Manchester office based (hybrid working 2 days per week in Hours: Mon-Fri 9am-5pm Salary: Up to 40,000 DOE + bonus + benefits This is a great opportunity for an experienced Forecasting and Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at 0-6 month plans. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using excel and SQL. Your role is crucial in supporting operational planning, resource allocation, and overall business growth. Experience using Power BI or Tableau would be advantageous. Continuous improvement is integral to your role, as you evaluate and enhance existing forecasting methodologies, processes, and tools to improve accuracy, efficiency, and scalability. Staying informed about industry trends, emerging technologies, and best practices in forecasting and data analytics enables you to bring innovative solutions. Are you an organised Forecasting and Planning Analyst from a retail, utilities contact centre background? Do you have experience in WFM planning, forecasting and budget building? Do you have experienced in creation and delivery of plans? Experience in stakeholder engagement, communicating and forecast results is essential Key Responsibilities of the Forecasting Planning Analyst: Responsible for end-to-end planning and execution of planning identifying risks to operational performance. Use and develop existing forecasting methodology to maintain short to medium term (0-6 month) forecasts for all areas and channels. Work alongside planning team to create, develop, and refine the models with close liaison with team. Maintain and update planning models to ensure a rolling view of demand, resource and budget assumptions and requirements. Work closely with other business stakeholders. Maintain and manage an accurate view of Contact headcount actual, budget and vacancies. Ensuring that we are managing our resource and budget tightly. Work with operational Leads to ensure that recruitment plans and associated capacity requirements are clear. Work with the analysis and insight team to ensure that drivers for contact are factored into budget assumptions. Carry out regular monitoring of performance to ensure that resource plans have accurate assumptions and operational owners are held accountable. Engage with all relevant stakeholders across the business to capture data required for application to the forecast, ensuring accurate resourcing levels to meet demand. Effective review of forecast accuracy against the actual performance; communicating results & offering effective recommendations for improvement. Ensure core KPI's are met via effective resource planning. If you are an experienced Forecasting and Planning Analyst please follow the link to apply for this role. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Field Representative Manchester Salary- 27,550 plus commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities Conduct pre-disconnection visits and meter inspections. Perform customer vulnerability assessments and safety checks. Negotiate and facilitate payment solutions. Attend Magistrates Court to obtain and execute Rights of Entry Warrants. Oversee utility isolations and liaise with engineers and locksmiths. Ensure compliance with regulatory and industry standards. Maintain accurate and up-to-date records of all site visits. Provide high-quality service and effective conflict resolution. Requirements Strong interpersonal and communication skills. Experience in debt negotiation, collections, or customer service (desirable but not essential). Self-motivated, proactive, and capable of working independently. Ability to work in a fast-paced environment with deadlines and targets. Basic IT proficiency and report-writing skills. Flexibility with working hours. Whats on Offer Competitive salary plus performance-based incentives. Company vehicle provided (including private use, with tracker). Comprehensive training at the head office. The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!
Mar 12, 2026
Full time
Field Representative Manchester Salary- 27,550 plus commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities Conduct pre-disconnection visits and meter inspections. Perform customer vulnerability assessments and safety checks. Negotiate and facilitate payment solutions. Attend Magistrates Court to obtain and execute Rights of Entry Warrants. Oversee utility isolations and liaise with engineers and locksmiths. Ensure compliance with regulatory and industry standards. Maintain accurate and up-to-date records of all site visits. Provide high-quality service and effective conflict resolution. Requirements Strong interpersonal and communication skills. Experience in debt negotiation, collections, or customer service (desirable but not essential). Self-motivated, proactive, and capable of working independently. Ability to work in a fast-paced environment with deadlines and targets. Basic IT proficiency and report-writing skills. Flexibility with working hours. Whats on Offer Competitive salary plus performance-based incentives. Company vehicle provided (including private use, with tracker). Comprehensive training at the head office. The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!
# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 4Department: COOLocation: Southampton or LondonContract type: PermanentThe new role sits within AI Centre of Excellence department under Chief Operating Office (COO).The key accountabilities for the role are as follows: AI/ML Solution Delivery: Hands on end-to-end development and deployment of both traditional and GenAI-based machine learning models, including discovery analytics, experimental design, model development, benchmarking, enhancement and deployment. LLM & RAG Integration: Design and implement new Retrieval-Augmented Generation (RAG) pipelines and enhance existing frameworks, applying advanced techniques in data chunking/splitting, vectorization, knowledge graph representation (GraphRAG), and query retrieval and evaluation. Model Evaluation & Prompt Engineering: Design and execute experiments to benchmark and evaluate model performance using both classical metrics (precision, recall, F-score) and GenAI-specific techniques (LLM-as-a-Judge, ROUGE, BERTScore). Develop and refine prompts to optimise GenAI model reasoning, accuracy, and overall effectiveness. Cross-Functional Collaboration: Work closely with business partners, stakeholders, and technical teams (data engineering, platform engineering) to translate business requirements into impactful AI solutions. Research & Innovation: Stay abreast of emerging tools, techniques, and best practices in LLMs, RAG, GenAI, model development & evaluation techniques and proactively apply new knowledge to drive innovation.# About You Qualifications Advanced degree (MSc or PhD) in Machine Learning, Natural Language Processing, Artificial Intelligence, or a related field. Proven track record of delivering AI solutions from research to production in real-world applications. Knowledge Strong foundation in machine learning algorithms and deep learning concepts including Neural Networks and Transformer-based architectures. Knowledge in developing and deploying scalable models on Databricks, Azure, and AWS, leveraging tools such as FastAPI and Docker. Proficient in model tracing and observability for LLM in production and implementing evaluation frameworks for model quality and reliability. Strong understanding of software engineering best practices, including version control, testing, and CI/CD for production-ready AI systems. Domain expertise in financial services or other regulated industries is highly desirable. Experience Strong experience in AI/ML research and development, specializing in deep learning-based NLP, Information Retrieval, and Generative AI. Proven expertise in RAG/GraphRAG pipeline development and evaluation, including advanced retriever-reranker techniques. Experience in building knowledge bases and ontologies is highly desirable. Extensive experience in defining and implementing evaluation metrics for GenAI systems such as Recall, Precision, NDCG, LLM-as-a-Judge, BERTScore, BLEU score, and hallucination detection. Provide mentorship and technical guidance to junior AI Scientists Skills Strong proficiency in Python and experience with frameworks such as NumPy, Pandas, Scikit-learn, and modern Generative AI libraries (e.g., LangChain, LlamaIndex, Azure AI Foundry). Hands-on experience with PyTorch, and leading LLM libraries such as Hugging Face, LangChain, LangGraph, and LlamaIndex. Skilled in hypothesis formulation, defining evaluation metrics, conducting literature reviews, and building reproducible prototypes with critical outcome analysis. Rapid Experimentation Mindset: Comfortable with a fail-fast, learn-fast approach, iterating quickly to validate ideas and accelerate innovation. Exceptional problem-solving skills and a strong passion for innovation. Excellent communication and collaboration abilities, thriving in cross-functional environments. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our
Mar 12, 2026
Full time
# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 4Department: COOLocation: Southampton or LondonContract type: PermanentThe new role sits within AI Centre of Excellence department under Chief Operating Office (COO).The key accountabilities for the role are as follows: AI/ML Solution Delivery: Hands on end-to-end development and deployment of both traditional and GenAI-based machine learning models, including discovery analytics, experimental design, model development, benchmarking, enhancement and deployment. LLM & RAG Integration: Design and implement new Retrieval-Augmented Generation (RAG) pipelines and enhance existing frameworks, applying advanced techniques in data chunking/splitting, vectorization, knowledge graph representation (GraphRAG), and query retrieval and evaluation. Model Evaluation & Prompt Engineering: Design and execute experiments to benchmark and evaluate model performance using both classical metrics (precision, recall, F-score) and GenAI-specific techniques (LLM-as-a-Judge, ROUGE, BERTScore). Develop and refine prompts to optimise GenAI model reasoning, accuracy, and overall effectiveness. Cross-Functional Collaboration: Work closely with business partners, stakeholders, and technical teams (data engineering, platform engineering) to translate business requirements into impactful AI solutions. Research & Innovation: Stay abreast of emerging tools, techniques, and best practices in LLMs, RAG, GenAI, model development & evaluation techniques and proactively apply new knowledge to drive innovation.# About You Qualifications Advanced degree (MSc or PhD) in Machine Learning, Natural Language Processing, Artificial Intelligence, or a related field. Proven track record of delivering AI solutions from research to production in real-world applications. Knowledge Strong foundation in machine learning algorithms and deep learning concepts including Neural Networks and Transformer-based architectures. Knowledge in developing and deploying scalable models on Databricks, Azure, and AWS, leveraging tools such as FastAPI and Docker. Proficient in model tracing and observability for LLM in production and implementing evaluation frameworks for model quality and reliability. Strong understanding of software engineering best practices, including version control, testing, and CI/CD for production-ready AI systems. Domain expertise in financial services or other regulated industries is highly desirable. Experience Strong experience in AI/ML research and development, specializing in deep learning-based NLP, Information Retrieval, and Generative AI. Proven expertise in RAG/GraphRAG pipeline development and evaluation, including advanced retriever-reranker techniques. Experience in building knowledge bases and ontologies is highly desirable. Extensive experience in defining and implementing evaluation metrics for GenAI systems such as Recall, Precision, NDCG, LLM-as-a-Judge, BERTScore, BLEU score, and hallucination detection. Provide mentorship and technical guidance to junior AI Scientists Skills Strong proficiency in Python and experience with frameworks such as NumPy, Pandas, Scikit-learn, and modern Generative AI libraries (e.g., LangChain, LlamaIndex, Azure AI Foundry). Hands-on experience with PyTorch, and leading LLM libraries such as Hugging Face, LangChain, LangGraph, and LlamaIndex. Skilled in hypothesis formulation, defining evaluation metrics, conducting literature reviews, and building reproducible prototypes with critical outcome analysis. Rapid Experimentation Mindset: Comfortable with a fail-fast, learn-fast approach, iterating quickly to validate ideas and accelerate innovation. Exceptional problem-solving skills and a strong passion for innovation. Excellent communication and collaboration abilities, thriving in cross-functional environments. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our
About The Role Every person living with dementia has a story. A lifetime of memories, relationships, routines and hopes for the future. A diagnosis does not change that story, but it does change the path ahead. As a Dementia Navigator with Alzheimers Society, you will walk alongside people at one of the most vulnerable points in their lives click apply for full job details
Mar 12, 2026
Full time
About The Role Every person living with dementia has a story. A lifetime of memories, relationships, routines and hopes for the future. A diagnosis does not change that story, but it does change the path ahead. As a Dementia Navigator with Alzheimers Society, you will walk alongside people at one of the most vulnerable points in their lives click apply for full job details
The Academy Sport Scientist will co-ordinate and liaise with the Lead Academy Sport Scientist (LASS), Lead Academy Strength & Conditioning Coach (LASC) and Head of Academy Sports Science & Medicine (HASSM) to deliver a sports science support service to all players in the U9-U16 age groups (with particular focus on the U9-U14 squads). Key Accountabilities: To co-ordinate and implement sports science support services to players within the Reading FC Academy in conjunction with all academy sports science staff and in liaison with the LASC & HASSM To deliver on-field and gym based athletic development sessions, Pre-hab and rehab sessions in line with the RFC Physical development model and as directed by LASC, LASS, HASSM and age group appropriate medical staff. To set-up, download and present training and game load data using Heart rate and GPS technologies. To oversee weekly training intensities and devise long-term programmes for players with reference to age group specific needs in association with LASC, LASS, HASSM, academy sports science staff and academy medical staff To conduct physiological testing at least 4-times per season with all players as directed by LASC and LASS. To conduct & assist in Pre-Training Assessments and screening as directed by LASC and LASS. To assist the LASC & LASS in the development and management of trialling (Trialists) procedures and testing for potential academy players in conjunction with HASSM and all other academy sports science and medicine staff in conjunction with the academy recruitment team. To write training programmes in conjunction with appropriate team staff (Coaches, Physiotherapists, and HASSM) and in conjunction with the individual players' needs analysis. To employ recovery strategies that ensure optimal training and match time. To assist the LASC, LASS and Nutritionist with delivery of Nutrition & Lifestyle education syllabus to PDP players, parents, guardians, and host families through seminars during the season. To ensure players are prepared physiologically for the task ahead - be it a game or training through structured appropriate warm-ups and activation sessions in relation to the RFC Physical Development Syllabus as appropriate to age group concerned. To establish and maintain links to other divisions of the support team (physiotherapy, sports psychology and Professional Development Phase). To occasionally travel with relevant age groups to matches and tournaments to assist in the delivery of elite performance provision. To contribute to the development of resources and educational aids as directed by HASSM, LASC & LASS. To contribute to and actively participate with the clubs internal CPD programme. To maintain up to date records on the club PMA (performance Management Application) in conjunction with EPPP/ Premier League Requirements and Regulations. To contribute where appropriate to all age group training as directed by LASC, LASS & HASSM. To liaise and maintain comm unication links to other members of the Reading Football Club support team. About The Candidate Person Specification: Qualifications: Essential - BSc (Hons) Sports Science, Strength & Conditioning or related degree; FA EAFiF; FA Safeguarding Children Desirable - MSc Sports Science or related subject; BASES Accreditation (or working towards) Experience: Essential - Experience working in Elite Sport - Preferably in the Academy setting Knowledge: Essential - An understanding of EPPP process; An understanding of GPS systems Skills: Essential - Computer literacy, Including MS Office and Excel; Encourage, develop and manage elite footballers; Excellent communication and team working skills. Attitude: Essential - An understanding and commitment to equal opportunities in employment and sport; Strong commitment to developing elite athletes; Ability to work irregular and unsocial hours as required involving work outside normal office hours, at evenings, weekends and bank holidays About The Club Please click on this link to read our Safeguarding policies Safeguarding
Mar 12, 2026
Full time
The Academy Sport Scientist will co-ordinate and liaise with the Lead Academy Sport Scientist (LASS), Lead Academy Strength & Conditioning Coach (LASC) and Head of Academy Sports Science & Medicine (HASSM) to deliver a sports science support service to all players in the U9-U16 age groups (with particular focus on the U9-U14 squads). Key Accountabilities: To co-ordinate and implement sports science support services to players within the Reading FC Academy in conjunction with all academy sports science staff and in liaison with the LASC & HASSM To deliver on-field and gym based athletic development sessions, Pre-hab and rehab sessions in line with the RFC Physical development model and as directed by LASC, LASS, HASSM and age group appropriate medical staff. To set-up, download and present training and game load data using Heart rate and GPS technologies. To oversee weekly training intensities and devise long-term programmes for players with reference to age group specific needs in association with LASC, LASS, HASSM, academy sports science staff and academy medical staff To conduct physiological testing at least 4-times per season with all players as directed by LASC and LASS. To conduct & assist in Pre-Training Assessments and screening as directed by LASC and LASS. To assist the LASC & LASS in the development and management of trialling (Trialists) procedures and testing for potential academy players in conjunction with HASSM and all other academy sports science and medicine staff in conjunction with the academy recruitment team. To write training programmes in conjunction with appropriate team staff (Coaches, Physiotherapists, and HASSM) and in conjunction with the individual players' needs analysis. To employ recovery strategies that ensure optimal training and match time. To assist the LASC, LASS and Nutritionist with delivery of Nutrition & Lifestyle education syllabus to PDP players, parents, guardians, and host families through seminars during the season. To ensure players are prepared physiologically for the task ahead - be it a game or training through structured appropriate warm-ups and activation sessions in relation to the RFC Physical Development Syllabus as appropriate to age group concerned. To establish and maintain links to other divisions of the support team (physiotherapy, sports psychology and Professional Development Phase). To occasionally travel with relevant age groups to matches and tournaments to assist in the delivery of elite performance provision. To contribute to the development of resources and educational aids as directed by HASSM, LASC & LASS. To contribute to and actively participate with the clubs internal CPD programme. To maintain up to date records on the club PMA (performance Management Application) in conjunction with EPPP/ Premier League Requirements and Regulations. To contribute where appropriate to all age group training as directed by LASC, LASS & HASSM. To liaise and maintain comm unication links to other members of the Reading Football Club support team. About The Candidate Person Specification: Qualifications: Essential - BSc (Hons) Sports Science, Strength & Conditioning or related degree; FA EAFiF; FA Safeguarding Children Desirable - MSc Sports Science or related subject; BASES Accreditation (or working towards) Experience: Essential - Experience working in Elite Sport - Preferably in the Academy setting Knowledge: Essential - An understanding of EPPP process; An understanding of GPS systems Skills: Essential - Computer literacy, Including MS Office and Excel; Encourage, develop and manage elite footballers; Excellent communication and team working skills. Attitude: Essential - An understanding and commitment to equal opportunities in employment and sport; Strong commitment to developing elite athletes; Ability to work irregular and unsocial hours as required involving work outside normal office hours, at evenings, weekends and bank holidays About The Club Please click on this link to read our Safeguarding policies Safeguarding
Associate, Commercial Property Management page is loaded Associate, Commercial Property Managementremote type: On Sitelocations: UK - Bristol - Assembly Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR100967 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is the leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors.Based in our Bristol office, the Property Asset Management department is looking to recruit an Associate to manage a regional portfolio.This is a senior role with direct portfolio responsibility and an expectation to contribute to business development activity to support portfolio growth. The successful candidate will work within a dynamic team managing a predominantly commercial portfolio.Responsibilities include contributing to client strategy, asset management, development, leasing, property management, and facilities management. The role is varied, and every day is different. What you will be responsible for Drive business development and contribute to portfolio growth. Deliver high-quality client reporting and specialist property management advice. Build and maintain strong relationships with prospective and existing clients to uphold the professional image of the Partnership. Provide proactive, hands-on asset and property management for a mixed-use regional portfolio. Take full responsibility for asset management advice, including lease events and value-enhancement opportunities. Liaise with client accountants to review rent-raising reports and ensure timely rent and service charge demands. Work with credit controllers to manage rent collection, arrears recovery, and payment plans. Prepare annual service charge budgets and reconciliations, and monitor expenditure in collaboration with building managers, FM teams, and client accountants. Instruct and liaise with building managers/FM and consultants on repairs, maintenance programmes, and refurbishment projects. Coordinate with insurance brokers for annual renewals and manage insurance claims. Build strong landlord-tenant relationships, acting as the main point of contact and conducting regular property inspections. Oversee tenant fit-out approvals and manage applications for alterations, subletting, assignments, and wayleaves in liaison with client solicitors. Execute lease transactions directly or oversee other departments/third-party advisers where necessary. Produce concise, high-quality reports and communicate effectively with clients both in writing and face-to-face. Proactively manage consultant and contractor relationships and collaborate with other Knight Frank departments (including cross-selling opportunities). Maintain a strong understanding of landlord and tenant matters and pursue property management opportunities. Apply knowledge of the RICS Professional Statement: Service Charges in Commercial Property to advise clients and colleagues. Perform other tasks delegated by Partners as required. What experience you will need Qualifications / Education Required Degree educated. MRICS Clean UK driving licence (essential). Career Experience Required Commercial Property Management experience (essential). Familiarity with property management software and systems. Experience working across a variety of asset classes. Aptitudes / Skills Required Strong analytical skills and proficiency in Excel. Collaborative team player with the ability to achieve and exceed goals. Highly motivated, able to manage multiple deadlines and priorities, and capable of directing others where appropriate. Entrepreneurial mindset with the ability to provide solutions and options in new situations. Excellent written communication skills for producing clear, concise, and accurate reports. Professional, proactive approach with strong client focus. High attention to detail, well-organised, and pragmatic with a common-sense approach.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Mar 12, 2026
Full time
Associate, Commercial Property Management page is loaded Associate, Commercial Property Managementremote type: On Sitelocations: UK - Bristol - Assembly Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR100967 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is the leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors.Based in our Bristol office, the Property Asset Management department is looking to recruit an Associate to manage a regional portfolio.This is a senior role with direct portfolio responsibility and an expectation to contribute to business development activity to support portfolio growth. The successful candidate will work within a dynamic team managing a predominantly commercial portfolio.Responsibilities include contributing to client strategy, asset management, development, leasing, property management, and facilities management. The role is varied, and every day is different. What you will be responsible for Drive business development and contribute to portfolio growth. Deliver high-quality client reporting and specialist property management advice. Build and maintain strong relationships with prospective and existing clients to uphold the professional image of the Partnership. Provide proactive, hands-on asset and property management for a mixed-use regional portfolio. Take full responsibility for asset management advice, including lease events and value-enhancement opportunities. Liaise with client accountants to review rent-raising reports and ensure timely rent and service charge demands. Work with credit controllers to manage rent collection, arrears recovery, and payment plans. Prepare annual service charge budgets and reconciliations, and monitor expenditure in collaboration with building managers, FM teams, and client accountants. Instruct and liaise with building managers/FM and consultants on repairs, maintenance programmes, and refurbishment projects. Coordinate with insurance brokers for annual renewals and manage insurance claims. Build strong landlord-tenant relationships, acting as the main point of contact and conducting regular property inspections. Oversee tenant fit-out approvals and manage applications for alterations, subletting, assignments, and wayleaves in liaison with client solicitors. Execute lease transactions directly or oversee other departments/third-party advisers where necessary. Produce concise, high-quality reports and communicate effectively with clients both in writing and face-to-face. Proactively manage consultant and contractor relationships and collaborate with other Knight Frank departments (including cross-selling opportunities). Maintain a strong understanding of landlord and tenant matters and pursue property management opportunities. Apply knowledge of the RICS Professional Statement: Service Charges in Commercial Property to advise clients and colleagues. Perform other tasks delegated by Partners as required. What experience you will need Qualifications / Education Required Degree educated. MRICS Clean UK driving licence (essential). Career Experience Required Commercial Property Management experience (essential). Familiarity with property management software and systems. Experience working across a variety of asset classes. Aptitudes / Skills Required Strong analytical skills and proficiency in Excel. Collaborative team player with the ability to achieve and exceed goals. Highly motivated, able to manage multiple deadlines and priorities, and capable of directing others where appropriate. Entrepreneurial mindset with the ability to provide solutions and options in new situations. Excellent written communication skills for producing clear, concise, and accurate reports. Professional, proactive approach with strong client focus. High attention to detail, well-organised, and pragmatic with a common-sense approach.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
