£55,000 to £60,000 per year, Car Allowance, Bonus, Pension, Holidays Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 22/02/2026 About this job Customer Success Manager Salary: £55,000 - £60,000 Benefits: Car Allowance, Bonus, Pension, Holidays, Many More Benefits Location: Field-based The Role We are looking for an experienced Customer Success Manager to lead the compliance, quality assurance and performance of a key client contract. You will ensure all contractual obligations are met, budgets are effectively managed, and service excellence is consistently delivered. A key part of the role will be overseeing the delivery of planned Headlease Inspections across the Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Key Responsibilities Support the Account Director in delivering strategic objectives and business plan outcomes Identify and mobilise opportunities for organic growth within the contract Review KPI performance, providing insight and mitigation where required Embed performance reporting into business-as-usual activity Manage and review P&L budget lines, controlling costs and minimising financial risk Ensure full compliance with contractual and commercial terms Manage variations, including add/remove service requests Work with finance partners to develop accurate forecasting and financial models Identify and eliminate unnecessary costs and inefficient activity Line manage site inspectors to ensure headlease inspections are delivered on time and to standard Build strong, long-term relationships with client stakeholders Lead regular client meetings, ensuring value for money and service excellence Drive a culture of continuous improvement across the facilities function Coach, develop and motivate team members through change and growth Provide strong leadership to ensure quality, safety and performance standards are consistently met Requirements Qualifications (Essential): Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above) Desirable: Membership of a relevant professional body (e.g. IWFM, RICS or engineering institution) Relevant Health & Safety qualification Experience & Knowledge Proven experience in a similar senior, client-facing role Track record of managing multi-site commercial operations or facilities maintenance Experience managing senior stakeholders and high-profile clients Strong leadership experience with operational and field-based teams Demonstrated success in continuous improvement and performance optimisation Strong understanding of hard and soft FM services and contractor management Solid commercial awareness, including financial planning, P&L control and forecasting Knowledge of compliance, quality management, H&S and duty of care obligations Skills & Competencies Strong leadership and people management capability Excellent communication and stakeholder engagement skills Commercially astute with strong analytical and decision-making ability Resilient and adaptable in a fast-paced environment Confident managing change and driving improvement initiatives IT literate with the ability to present data and insights clearly Proud member of the Disability Confident employer scheme
Feb 04, 2026
Full time
£55,000 to £60,000 per year, Car Allowance, Bonus, Pension, Holidays Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 22/02/2026 About this job Customer Success Manager Salary: £55,000 - £60,000 Benefits: Car Allowance, Bonus, Pension, Holidays, Many More Benefits Location: Field-based The Role We are looking for an experienced Customer Success Manager to lead the compliance, quality assurance and performance of a key client contract. You will ensure all contractual obligations are met, budgets are effectively managed, and service excellence is consistently delivered. A key part of the role will be overseeing the delivery of planned Headlease Inspections across the Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Key Responsibilities Support the Account Director in delivering strategic objectives and business plan outcomes Identify and mobilise opportunities for organic growth within the contract Review KPI performance, providing insight and mitigation where required Embed performance reporting into business-as-usual activity Manage and review P&L budget lines, controlling costs and minimising financial risk Ensure full compliance with contractual and commercial terms Manage variations, including add/remove service requests Work with finance partners to develop accurate forecasting and financial models Identify and eliminate unnecessary costs and inefficient activity Line manage site inspectors to ensure headlease inspections are delivered on time and to standard Build strong, long-term relationships with client stakeholders Lead regular client meetings, ensuring value for money and service excellence Drive a culture of continuous improvement across the facilities function Coach, develop and motivate team members through change and growth Provide strong leadership to ensure quality, safety and performance standards are consistently met Requirements Qualifications (Essential): Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above) Desirable: Membership of a relevant professional body (e.g. IWFM, RICS or engineering institution) Relevant Health & Safety qualification Experience & Knowledge Proven experience in a similar senior, client-facing role Track record of managing multi-site commercial operations or facilities maintenance Experience managing senior stakeholders and high-profile clients Strong leadership experience with operational and field-based teams Demonstrated success in continuous improvement and performance optimisation Strong understanding of hard and soft FM services and contractor management Solid commercial awareness, including financial planning, P&L control and forecasting Knowledge of compliance, quality management, H&S and duty of care obligations Skills & Competencies Strong leadership and people management capability Excellent communication and stakeholder engagement skills Commercially astute with strong analytical and decision-making ability Resilient and adaptable in a fast-paced environment Confident managing change and driving improvement initiatives IT literate with the ability to present data and insights clearly Proud member of the Disability Confident employer scheme
Raycast makes it simple, fast, and delightful to control your tools. We're seeking our first commercial teammate to help shape the foundation of our enterprise motion. This is not a traditional sales role. We need a hybrid operator who blends product-thinking, technical curiosity, and early go-to-market building to support our growing base of technical users and organisations. Raycast started as a native Mac application with a significant focus on top-notch UI and interactions, and we've since expanded to iOS and Windows. We genuinely care about user experience, performance, privacy and ease of use across platforms. We have had enough of dealing with slow and clunky tools. Raycast is our attempt to let you enjoy your daily workflows without all the distractions. Having established Raycast on macOS and expanded to new platforms, we're now seeing strong organic adoption within engineering teams and technical organisations. Individual users love Raycast, and increasingly, entire companies want to adopt it. We need someone to help us understand these patterns, support technical evaluations, navigate security and procurement processes, and build the early foundations of our enterprise motion, all while respecting the product-led, engineering-first culture that defines us. For this, we are seeking a Commercial Operator who will be the cornerstone of our interactions with technical buyers and enterprise users. You will be responsible for managing inbound interest, running thoughtful discovery, supporting security reviews, identifying usage patterns in large accounts, and partnering closely with our CEO and Head of Business Operations to shape our early GTM approach. We need someone who thrives in ambiguity, values clear communication, enjoys talking to engineers, and is committed to building rather than executing a playbook. We're a fully remote company spread across Europe and looking for candidates based in the EU or UK. This position is for a full-time employment. In this role you will Manage and qualify inbound from technical users and organisations. You'll be the primary point of contact for companies exploring Raycast for their teams. You'll run structured discovery calls, understand their workflows, and identify how Raycast fits into their environment. Navigate security, compliance, and procurement processes. You'll support organisations through vendor assessments, IT evaluations, and internal approval cycles. You'll partner with the Head of Business Operations to coordinate with engineering on technical questions and ensure smooth evaluations. Identify and map usage patterns in large accounts. You'll spot clusters of adoption within organisations, understand who the champions are, and help turn organic usage into structured rollouts. Build early GTM foundations. You'll create lightweight processes for discovery, qualification, and enterprise engagement. You'll document what works, identify ICP patterns, and help shape the repeatable parts of our commercial motion. Partner closely with leadership and cross-functional teams. You'll work alongside the CEO and Head of Business Operations to take over the repeatable parts of inbound, allowing them to focus on deeper projects and strategic conversations. You'll own the relationships with champions, technical evaluators, and key stakeholders throughout the evaluation and adoption process. You'll also collaborate to improve enterprise readiness and gather valuable feedback from technical buyers. Support technical evaluations and product workshops. You'll help teams of all technical backgrounds understand Raycast's capabilities, navigate AI features, extensions, admin controls, and security settings, and ensure they get the most value from the product. You will be a great fit if You have experience in PLG or developer tools environments. You've worked at companies like Notion, Vercel, Figma, Linear, Sourcegraph, Replit, Airtable, or similar product-led, technical tools. You understand how adoption starts with individual users and grows into enterprise accounts. You possess strong technical curiosity. You don't need to write code, but you can discuss AI features, integrations, APIs, data flow, permissions, security settings, and how Raycast is actually used day-to-day. You enjoy geeking out about tools, productivity, and developer workflows. You excel at discovery and thoughtful communication. You ask open, insightful questions rather than pitching. You can navigate messy internal customer environments and sound more like a trusted advisor than a salesperson. You're comfortable talking to engineers, platform teams, and IT and security teams. You're a builder, not a playbook executor. You thrive in ambiguity and enjoy creating order from scratch. You're comfortable owning many hats, from inbound qualification to security reviews to documenting the sales motion, and you don't need defined processes or structures to be effective. You're collaborative and low ego. You work well with engineering, product, and operations teams. You respect Raycast's engineering-first culture and fit with our tone: humble, precise, thoughtful. Pushy commercial approaches are not your style. You're an excellent writer and communicator. You can convey technical concepts clearly to audiences of varying technical backgrounds, and you document your work in a way that helps others learn and build on it. You're proactive and organised. In a fast-moving environment, you can quickly learn new tools, improve processes, and take ownership of issues without hand-holding. Nice to have: Background in solutions engineering, sales engineering, or hybrid product roles Experience supporting security and procurement cycles Experience documenting or shaping early GTM motions at a startup You're already a Raycast user (or will quickly become one) Why join us? You'll be the first. This is a rare opportunity to be the founding commercial hire at a company with strong product-market fit, a passionate user base, and growing enterprise interest. You'll have a major impact on how we grow and scale our business. We're backed by great investors. We're backed by Atomico, Accel, Coatue, Y Combinator, Atlassian Ventures, Chapter One and angels such as Charlie Cheever (Co-Founder of Expo & Quora), Calvin French-Owen (Co-Founder of Segment), Zach Holman (Early GitHub engineer), Koen Bok (Framer, CEO), Karri Saarinen (CEO, Linear) and many more. We're individual contributors at heart. We value full ownership and responsibility, choose quality over quantity and put our users first. We're motivated by shipping truly great software and supporting the people who use it. We'll treat you well. Get a competitive salary, stock options and health insurance. Plus, we provide a monthly health benefit for a gym, pay for your co-working space, give you the latest MacBook Pro with a 5K display and accessories, and provide flexible paid-time off (PTO) plus all your national holidays.
Feb 03, 2026
Full time
Raycast makes it simple, fast, and delightful to control your tools. We're seeking our first commercial teammate to help shape the foundation of our enterprise motion. This is not a traditional sales role. We need a hybrid operator who blends product-thinking, technical curiosity, and early go-to-market building to support our growing base of technical users and organisations. Raycast started as a native Mac application with a significant focus on top-notch UI and interactions, and we've since expanded to iOS and Windows. We genuinely care about user experience, performance, privacy and ease of use across platforms. We have had enough of dealing with slow and clunky tools. Raycast is our attempt to let you enjoy your daily workflows without all the distractions. Having established Raycast on macOS and expanded to new platforms, we're now seeing strong organic adoption within engineering teams and technical organisations. Individual users love Raycast, and increasingly, entire companies want to adopt it. We need someone to help us understand these patterns, support technical evaluations, navigate security and procurement processes, and build the early foundations of our enterprise motion, all while respecting the product-led, engineering-first culture that defines us. For this, we are seeking a Commercial Operator who will be the cornerstone of our interactions with technical buyers and enterprise users. You will be responsible for managing inbound interest, running thoughtful discovery, supporting security reviews, identifying usage patterns in large accounts, and partnering closely with our CEO and Head of Business Operations to shape our early GTM approach. We need someone who thrives in ambiguity, values clear communication, enjoys talking to engineers, and is committed to building rather than executing a playbook. We're a fully remote company spread across Europe and looking for candidates based in the EU or UK. This position is for a full-time employment. In this role you will Manage and qualify inbound from technical users and organisations. You'll be the primary point of contact for companies exploring Raycast for their teams. You'll run structured discovery calls, understand their workflows, and identify how Raycast fits into their environment. Navigate security, compliance, and procurement processes. You'll support organisations through vendor assessments, IT evaluations, and internal approval cycles. You'll partner with the Head of Business Operations to coordinate with engineering on technical questions and ensure smooth evaluations. Identify and map usage patterns in large accounts. You'll spot clusters of adoption within organisations, understand who the champions are, and help turn organic usage into structured rollouts. Build early GTM foundations. You'll create lightweight processes for discovery, qualification, and enterprise engagement. You'll document what works, identify ICP patterns, and help shape the repeatable parts of our commercial motion. Partner closely with leadership and cross-functional teams. You'll work alongside the CEO and Head of Business Operations to take over the repeatable parts of inbound, allowing them to focus on deeper projects and strategic conversations. You'll own the relationships with champions, technical evaluators, and key stakeholders throughout the evaluation and adoption process. You'll also collaborate to improve enterprise readiness and gather valuable feedback from technical buyers. Support technical evaluations and product workshops. You'll help teams of all technical backgrounds understand Raycast's capabilities, navigate AI features, extensions, admin controls, and security settings, and ensure they get the most value from the product. You will be a great fit if You have experience in PLG or developer tools environments. You've worked at companies like Notion, Vercel, Figma, Linear, Sourcegraph, Replit, Airtable, or similar product-led, technical tools. You understand how adoption starts with individual users and grows into enterprise accounts. You possess strong technical curiosity. You don't need to write code, but you can discuss AI features, integrations, APIs, data flow, permissions, security settings, and how Raycast is actually used day-to-day. You enjoy geeking out about tools, productivity, and developer workflows. You excel at discovery and thoughtful communication. You ask open, insightful questions rather than pitching. You can navigate messy internal customer environments and sound more like a trusted advisor than a salesperson. You're comfortable talking to engineers, platform teams, and IT and security teams. You're a builder, not a playbook executor. You thrive in ambiguity and enjoy creating order from scratch. You're comfortable owning many hats, from inbound qualification to security reviews to documenting the sales motion, and you don't need defined processes or structures to be effective. You're collaborative and low ego. You work well with engineering, product, and operations teams. You respect Raycast's engineering-first culture and fit with our tone: humble, precise, thoughtful. Pushy commercial approaches are not your style. You're an excellent writer and communicator. You can convey technical concepts clearly to audiences of varying technical backgrounds, and you document your work in a way that helps others learn and build on it. You're proactive and organised. In a fast-moving environment, you can quickly learn new tools, improve processes, and take ownership of issues without hand-holding. Nice to have: Background in solutions engineering, sales engineering, or hybrid product roles Experience supporting security and procurement cycles Experience documenting or shaping early GTM motions at a startup You're already a Raycast user (or will quickly become one) Why join us? You'll be the first. This is a rare opportunity to be the founding commercial hire at a company with strong product-market fit, a passionate user base, and growing enterprise interest. You'll have a major impact on how we grow and scale our business. We're backed by great investors. We're backed by Atomico, Accel, Coatue, Y Combinator, Atlassian Ventures, Chapter One and angels such as Charlie Cheever (Co-Founder of Expo & Quora), Calvin French-Owen (Co-Founder of Segment), Zach Holman (Early GitHub engineer), Koen Bok (Framer, CEO), Karri Saarinen (CEO, Linear) and many more. We're individual contributors at heart. We value full ownership and responsibility, choose quality over quantity and put our users first. We're motivated by shipping truly great software and supporting the people who use it. We'll treat you well. Get a competitive salary, stock options and health insurance. Plus, we provide a monthly health benefit for a gym, pay for your co-working space, give you the latest MacBook Pro with a 5K display and accessories, and provide flexible paid-time off (PTO) plus all your national holidays.
Senior Affiliate Paid Content Manager - Consumer Products Division The CPD TikTok Shop Team was set-up nearly 2 years ago to have a dedicated team crack discovery commerce. With affiliates being the engine behind the business, we are seeking a highly strategic and results-oriented Senior Affiliate Manager to join the TikTok Shop Team. This role is critical in scaling our affiliate marketing efforts and is responsible for defining and executing our paid affiliate content strategy working in close partnership with the Affiliate Community Manager and the CPD Advocacy Teams. It would be beneficial to have someone who already knows the key affiliate players on the platform and has established relationships. A DAY IN THE LIFE Affiliate Strategy and Execution: Define and execute the CPD affiliate strategy to drive affiliate GMV, aligning with overall business objectives and growth targets. Affiliate Acquisition :Identify, select, and onboard top-tier talent forquarterly retainer contracts, ensuring a consistent influx of key social sellers and new faces. You will focus intently oncreator ROIand ensure we partner with creators who reflect the diverse consumer base of our brands. Content Strategy & Execution : Generate engaging, on-trendcontent hooksthat effectively drive conversion, translating these hooks into easy-to-follow content briefs. Take responsibility for reviewing and providing constructive feedback on affiliate content. Align campaigns with key calendar moments, such as NPD launches, ensuring strong coordination with the Brand Teams to maximise impact. Oversee campaign tracking focusing on video CTR and CVR to inform future strategies. Content Boosting :Based on organic performance, you will supply high-performing videos for our media agency to boost. You will proactively share insights with the Brand Teams regarding what content is working well and what isn't, contributing to continuous improvement. Agency Relationship Management : Manage the day-to-day contact with our influencer agency, defining the scope of work and ensuring optimal collaboration to achieve our goals. Budget Ownership : Build and manage the budget that underpins the affiliate GMV ambition. This includes diligent monthly tracking, quarterly trend updates, and close collaboration with the Finance Team. Innovation & Trend Spotting:Stay ahead of industry trends, competitor activities, and new opportunities within the TikTok Shop and affiliate marketing landscape to continuously evolve our approach. WHO YOU ARE TikTok Shop Native : Demonstrated understanding and ideally direct experience with the TikTok Shop platform, its mechanics, and its creator ecosystem. Passionate & Creative :A genuine passion for social commerce and the beauty industry, coupled with a creative eye and attention to detail in content. Analytical Mindset : Ability to interpret data, identify trends, and translate insights into actionable strategies. Collaborative Team Player :An excellent team player who thrives on collaborating with Brand Teams, and external agencies to achieve shared objectives. Stakeholder Management : Ability to effectively work with and provide clear, concise updates to key stakeholders across the organisation. Proactive & Agile :Self-motivated, proactive, and comfortable working in a fast-paced, demanding environment, evidenced by prior experience. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In theL'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world's beauty brand with L'Oréal Paris, the makeup brand with Maybelline New York, the natural brand with Garnier, and NYX Professional Makeup. Beyond our four iconic global brands, we have a unique brand portfolio including others like Essie and Carols Daughter. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Feb 03, 2026
Full time
Senior Affiliate Paid Content Manager - Consumer Products Division The CPD TikTok Shop Team was set-up nearly 2 years ago to have a dedicated team crack discovery commerce. With affiliates being the engine behind the business, we are seeking a highly strategic and results-oriented Senior Affiliate Manager to join the TikTok Shop Team. This role is critical in scaling our affiliate marketing efforts and is responsible for defining and executing our paid affiliate content strategy working in close partnership with the Affiliate Community Manager and the CPD Advocacy Teams. It would be beneficial to have someone who already knows the key affiliate players on the platform and has established relationships. A DAY IN THE LIFE Affiliate Strategy and Execution: Define and execute the CPD affiliate strategy to drive affiliate GMV, aligning with overall business objectives and growth targets. Affiliate Acquisition :Identify, select, and onboard top-tier talent forquarterly retainer contracts, ensuring a consistent influx of key social sellers and new faces. You will focus intently oncreator ROIand ensure we partner with creators who reflect the diverse consumer base of our brands. Content Strategy & Execution : Generate engaging, on-trendcontent hooksthat effectively drive conversion, translating these hooks into easy-to-follow content briefs. Take responsibility for reviewing and providing constructive feedback on affiliate content. Align campaigns with key calendar moments, such as NPD launches, ensuring strong coordination with the Brand Teams to maximise impact. Oversee campaign tracking focusing on video CTR and CVR to inform future strategies. Content Boosting :Based on organic performance, you will supply high-performing videos for our media agency to boost. You will proactively share insights with the Brand Teams regarding what content is working well and what isn't, contributing to continuous improvement. Agency Relationship Management : Manage the day-to-day contact with our influencer agency, defining the scope of work and ensuring optimal collaboration to achieve our goals. Budget Ownership : Build and manage the budget that underpins the affiliate GMV ambition. This includes diligent monthly tracking, quarterly trend updates, and close collaboration with the Finance Team. Innovation & Trend Spotting:Stay ahead of industry trends, competitor activities, and new opportunities within the TikTok Shop and affiliate marketing landscape to continuously evolve our approach. WHO YOU ARE TikTok Shop Native : Demonstrated understanding and ideally direct experience with the TikTok Shop platform, its mechanics, and its creator ecosystem. Passionate & Creative :A genuine passion for social commerce and the beauty industry, coupled with a creative eye and attention to detail in content. Analytical Mindset : Ability to interpret data, identify trends, and translate insights into actionable strategies. Collaborative Team Player :An excellent team player who thrives on collaborating with Brand Teams, and external agencies to achieve shared objectives. Stakeholder Management : Ability to effectively work with and provide clear, concise updates to key stakeholders across the organisation. Proactive & Agile :Self-motivated, proactive, and comfortable working in a fast-paced, demanding environment, evidenced by prior experience. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In theL'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world's beauty brand with L'Oréal Paris, the makeup brand with Maybelline New York, the natural brand with Garnier, and NYX Professional Makeup. Beyond our four iconic global brands, we have a unique brand portfolio including others like Essie and Carols Daughter. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Description As a Senior Paid Media Executive, you will lead, inspire, and develop Executives & Assistants in our market leading in house Paid Media team. You will help spearhead best in class Paid Media implementation across Paid Search, Paid Social & Digital Display. Your role will be to lead the strategy and account direction, predominantly working with our tier 1 partners such as Google, YouTube, Bing, Apple, Facebook, Instagram, Twitter, Pinterest as well as emerging platforms and opportunities. You will also manage key stakeholders across the business, as well as integrating with other parts of the Multi Channel team such as Organic Search, Affiliates & Partnerships, Content, as well as CRO and Analytics teams. Key Duties Demonstrate a strong understanding & showcase a practical ability of working with Paid Search and/or Paid Social platforms and concepts. Manage, own, and constantly find ways of improving the workflow of your team. Responsible for quality of all work output from your team. Regularly review team processes (reports, presentations, tools etc.) for efficiency. Complete internal audits across your accounts & continually evolve. Oversee the end to end Implementation including set up, management, analytics, tracking, reporting of Paid Search and/or Paid Social accounts. Be an expert in all relevant 3rd party tools & technology. Build & maintain project plans outlining all key tasks for your accounts. Continually review & suggest changes to tactics based on current performance and impact on campaign goals & KPIs. Accurately forecast potential delivery for your accounts. Help develop the Paid Media department by being innovative and sharing knowledge and processes. Develop a close working relationship with external suppliers such as Google, Facebook, Apple, Twitter etc. Professional Skills Ability to identify issues and be pro active in providing solutions. A high degree of numeracy and literacy. Ability to work under pressure across a high level of Paid Search and/or Paid Social accounts. Highly literate in MS Excel, PowerPoint, Word, Office365, Google Docs. Effective communication skills. Effective presentation skills. Effective time management skills with the ability to multi task. A high attention to detail. Experiences Experience in managing sophisticated Paid Search/Paid Social campaigns. In depth knowledge of Paid Media, from an implementation perspective. Google Shopping, Facebook DPA, Retargeting experience. Google Analytics experience. An appreciation of the Paid Media ecosystem (i.e. how Paid Search influences Paid Social). Facebook Blueprint Certified & Twitter Flight School desired. Google Ads Certified desired. Second language an advantage. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Feb 02, 2026
Full time
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Description As a Senior Paid Media Executive, you will lead, inspire, and develop Executives & Assistants in our market leading in house Paid Media team. You will help spearhead best in class Paid Media implementation across Paid Search, Paid Social & Digital Display. Your role will be to lead the strategy and account direction, predominantly working with our tier 1 partners such as Google, YouTube, Bing, Apple, Facebook, Instagram, Twitter, Pinterest as well as emerging platforms and opportunities. You will also manage key stakeholders across the business, as well as integrating with other parts of the Multi Channel team such as Organic Search, Affiliates & Partnerships, Content, as well as CRO and Analytics teams. Key Duties Demonstrate a strong understanding & showcase a practical ability of working with Paid Search and/or Paid Social platforms and concepts. Manage, own, and constantly find ways of improving the workflow of your team. Responsible for quality of all work output from your team. Regularly review team processes (reports, presentations, tools etc.) for efficiency. Complete internal audits across your accounts & continually evolve. Oversee the end to end Implementation including set up, management, analytics, tracking, reporting of Paid Search and/or Paid Social accounts. Be an expert in all relevant 3rd party tools & technology. Build & maintain project plans outlining all key tasks for your accounts. Continually review & suggest changes to tactics based on current performance and impact on campaign goals & KPIs. Accurately forecast potential delivery for your accounts. Help develop the Paid Media department by being innovative and sharing knowledge and processes. Develop a close working relationship with external suppliers such as Google, Facebook, Apple, Twitter etc. Professional Skills Ability to identify issues and be pro active in providing solutions. A high degree of numeracy and literacy. Ability to work under pressure across a high level of Paid Search and/or Paid Social accounts. Highly literate in MS Excel, PowerPoint, Word, Office365, Google Docs. Effective communication skills. Effective presentation skills. Effective time management skills with the ability to multi task. A high attention to detail. Experiences Experience in managing sophisticated Paid Search/Paid Social campaigns. In depth knowledge of Paid Media, from an implementation perspective. Google Shopping, Facebook DPA, Retargeting experience. Google Analytics experience. An appreciation of the Paid Media ecosystem (i.e. how Paid Search influences Paid Social). Facebook Blueprint Certified & Twitter Flight School desired. Google Ads Certified desired. Second language an advantage. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Build, Scale & Operate Leading DTC Brands alongside A-Players Maneuver Marketing Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products. In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs. These results caught the attention of The Financial Times, as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey, and you could be part of the next stage of our growth! Your Next Role In this role, you'll own the full spectrum of creative strategy, visual/content ideation and asset production SOPs. You'll lead the charge in collaborating and managing paid and organic research playbooks as we expand into new channels and/or markets. Most importantly, you'll inspire the team, refine creative frameworks, and establish repeatable processes that allow high-quality design to scale without compromise. If you've built in-house performance creative teams for DTC wellness brands (hired, onboarded, managed, directed) and now want to do it your way with clear guardrails, we'd love to chat. Research & Creative Strategy Build extensive visual research libraries around the market, product and competitors (collect sentiment data, organic content scrapes, ad libraries etc) across different brands and SKUS Map out customer journey flows for all brands and SKUs (ads, emails, SMS pop-ups, store, upsells, LPs, listicles, quizzes, amazon page etc) Increase creative diversity for all brands and SKUs through new ideation frameworks (profiles/audiences, concepts, formats, styles, delivery mediums) Team Performance, Management & Growth Manage & conduct regular performance reviews with creative strategists and designers, including weekly/ bi weekly 1:1s, quarterly review, providing feedback on improving KPIs (sales volume, efficiency) Scope, hire, onboard and manage high agency, performance-oriented designers, creative strategists (including both in-house and with external creative agencies) Provide regular performance updates to key stakeholders (e.g. Head of Departments) on initiatives and team progress Workflows, Asset Management & Implementation Document, design and optimize creative SOPs, templates (static ad production, listicles, landing pages, quizzes, videos and contribute insights on tests/ results) Work with cross-functional teams for creative pipeline integration (retail, emails, amazon, youtube etc) Push for innovation in testing and implementing new asset generation tools (E.g. Sora, Midjourney, Runway) Oversee creative quality checks, final exports, and delivery. Balance speed and volume with accuracy. Look for opportunities to automate or improve quality of production process Brand & SKU Launch Directives Lead visual assets for brand, packaging, and go-to-market kits for new ventures and/or SKUs Collaborate with Legal teams to ensure creatives meets compliance standards Collaborate heavily on AGI innovation across campaigns (heavy AGI asset generation testing, tech/in house tool collabs, ideation/combination) How You'll Succeed Maneuver is an OKRs, KPIs & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, multiple metrics will constitute the basis of your performance and success within this role and the company: Team Management - Scaling the team's productivity and efficiency whilst providing strategic advice and/or coaching to Designers and Creative Strategists, ensuring team members are hitting their individual and group KPIs Creative Performance Output - Elevating the quality, speed, and volume of high-performing creative assets, focused on performance and engagement, ensuring metrics are scaled effectively across campaigns What You Bring 8+ years of experience in creative direction with a minimum of 3+ years in a similar role, ideally within the health (supplements / wellness), beauty (hair/skin care), or direct response/DTC space Proven track record of launching successful campaigns generating 8-9 figure revenues, with a focus on viral, conversion-driven creatives across multiple channels Expertise in developing compelling concepts and visual storytelling to create high-performing, scalable campaigns that drive strong engagement metrics (CTR, CVR, etc.) Demonstrated ability to navigate and uphold compliance standards across digital and native advertising channels in the supplement sector. Experience managing and scaling creative teams, of inhouse designers/editors to execute performance-driven campaigns Experience in creating and implementing creative strategies for product scaling, including market research, visual concept development, idea amplification, multi-channel placement, and running tight, well-planned production schedules Problem solver with high ownership and a strong ability to identify opportunities, create alignment, implement solutions, and use data/feedback to continuously improve performance
Feb 02, 2026
Full time
Build, Scale & Operate Leading DTC Brands alongside A-Players Maneuver Marketing Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products. In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs. These results caught the attention of The Financial Times, as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey, and you could be part of the next stage of our growth! Your Next Role In this role, you'll own the full spectrum of creative strategy, visual/content ideation and asset production SOPs. You'll lead the charge in collaborating and managing paid and organic research playbooks as we expand into new channels and/or markets. Most importantly, you'll inspire the team, refine creative frameworks, and establish repeatable processes that allow high-quality design to scale without compromise. If you've built in-house performance creative teams for DTC wellness brands (hired, onboarded, managed, directed) and now want to do it your way with clear guardrails, we'd love to chat. Research & Creative Strategy Build extensive visual research libraries around the market, product and competitors (collect sentiment data, organic content scrapes, ad libraries etc) across different brands and SKUS Map out customer journey flows for all brands and SKUs (ads, emails, SMS pop-ups, store, upsells, LPs, listicles, quizzes, amazon page etc) Increase creative diversity for all brands and SKUs through new ideation frameworks (profiles/audiences, concepts, formats, styles, delivery mediums) Team Performance, Management & Growth Manage & conduct regular performance reviews with creative strategists and designers, including weekly/ bi weekly 1:1s, quarterly review, providing feedback on improving KPIs (sales volume, efficiency) Scope, hire, onboard and manage high agency, performance-oriented designers, creative strategists (including both in-house and with external creative agencies) Provide regular performance updates to key stakeholders (e.g. Head of Departments) on initiatives and team progress Workflows, Asset Management & Implementation Document, design and optimize creative SOPs, templates (static ad production, listicles, landing pages, quizzes, videos and contribute insights on tests/ results) Work with cross-functional teams for creative pipeline integration (retail, emails, amazon, youtube etc) Push for innovation in testing and implementing new asset generation tools (E.g. Sora, Midjourney, Runway) Oversee creative quality checks, final exports, and delivery. Balance speed and volume with accuracy. Look for opportunities to automate or improve quality of production process Brand & SKU Launch Directives Lead visual assets for brand, packaging, and go-to-market kits for new ventures and/or SKUs Collaborate with Legal teams to ensure creatives meets compliance standards Collaborate heavily on AGI innovation across campaigns (heavy AGI asset generation testing, tech/in house tool collabs, ideation/combination) How You'll Succeed Maneuver is an OKRs, KPIs & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, multiple metrics will constitute the basis of your performance and success within this role and the company: Team Management - Scaling the team's productivity and efficiency whilst providing strategic advice and/or coaching to Designers and Creative Strategists, ensuring team members are hitting their individual and group KPIs Creative Performance Output - Elevating the quality, speed, and volume of high-performing creative assets, focused on performance and engagement, ensuring metrics are scaled effectively across campaigns What You Bring 8+ years of experience in creative direction with a minimum of 3+ years in a similar role, ideally within the health (supplements / wellness), beauty (hair/skin care), or direct response/DTC space Proven track record of launching successful campaigns generating 8-9 figure revenues, with a focus on viral, conversion-driven creatives across multiple channels Expertise in developing compelling concepts and visual storytelling to create high-performing, scalable campaigns that drive strong engagement metrics (CTR, CVR, etc.) Demonstrated ability to navigate and uphold compliance standards across digital and native advertising channels in the supplement sector. Experience managing and scaling creative teams, of inhouse designers/editors to execute performance-driven campaigns Experience in creating and implementing creative strategies for product scaling, including market research, visual concept development, idea amplification, multi-channel placement, and running tight, well-planned production schedules Problem solver with high ownership and a strong ability to identify opportunities, create alignment, implement solutions, and use data/feedback to continuously improve performance
Agentur : Havas Media Stellenbeschreibung : Head of Planning at Havas Media Network UK Reporting to: Chief Planning and Strategy Officer Role Overview We are seeking a dynamic, visionary, and effective Media Planner to lead, develop and drive the planning discipline within Havas Media UK. You will be responsible for driving media planning excellence, developing the agency's planning proposition, designing the required capability development and mentoring the teams to deliver impactful, creative and effective media solutions for our clients.You will serve as a key strategic partner to our clients and agency leadership, ensuring that our planning output remains innovative, integrated, and grounded in meaningful, business outcomes.You will be a self starter, able to work proactively to enthuse and inspire those around you with a passion for industry-leading media planning.You will set the standard for media thinking within the agency with a strong knowledge of all media channels and planning techniques.You will be a team player, working in close collaboration with strategy, activation, creative, and data teams both within Havas Media UK but also across the wider Havas Media Network.Most importantly, you will love what you do, bringing energy, enthusiasm and expertise to drive the evolution of our planning work. Key Responsibilities Leadership & Vision + Set the vision for planning and ensure alignment with wider agency strategy, changing consumer behaviours, emerging platforms, and market trends to give us and our clients competitive edge. + Lead the development and execution of best-in-class media planning strategies across all clients. + Champion Havas Media's "Meaningful Media" philosophy and work alongside the strategic lead to embed it within planning culture and processes. + Collaborate with the Head of Digital Strategy and Planning to integrate digital, data, and technology, including AI, thinking into broader communications planning. Team Development & Management + Set a clear plan for planning capability growth within the agency, identifying commercial opportunities for increasing headcount. + Manage, mentor, and inspire a team of media planners at all levels. + Identify skills gaps, support career development, and foster a high-performance culture. + Work closely with HR and Senior leadership to attract and retain top planning talent. Client Strategy & Advisory + Act as senior strategic advisor for key clients, building strong C-level relationships. + Create and identify opportunities for business growth through our diversified services within HMN or across the Havas Village. + Lead by example in translating client business objectives into actionable media strategies that drive measurable impact. + Collaborate with client leadership teams and specialist teams (e.g., digital, data, creative) to deliver fully integrated planning solutions. Innovation & Integration + Drive innovation in planning methodologies, tools, and processes identifying opportunities for capability development where appropriate + Foster collaboration across the Havas Media Network and Havas Village ecosystem to deliver integrated media and creative solutions. + Work together with Havas Media Global network across clients and new business to ensure best in class usage of Global capabilities. + Evaluate and implement emerging planning technologies and data-driven insights. Reputation and relationships + Work with the CPSO and Agency leadership to shape external agency positioning and narrative for planning. + Build senior relationships with key media partners to create deeper partner engagement and provide unique opportunities for our clients. + Drive external recognition of our work via industry awards programmes. + Contribute to thought leadership, sharing perspectives both internally and externally Commercial & Operational Excellence + Ensure planning solutions are commercially viable and aligned with client goals. + Take a lead role in new business pitches and contribute to organic agency growth across diversified services. + Own the usage and development plan of Converged.AI within the agency ensuring efficient and effective utilisation as well as a clear narrative for the planning enhancements made possible by the platform. + Manage and track all planning time ensuring FTE deployment aligns with resourcing model across clients. + Work with investment teams to ensure planning recommendations are aligned with trading requirements. Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt und begrüßen Bewerber unabhängig von Alter, Geschlecht, ethnischer Zugehörigkeit, Behinderung und anderen Faktoren, die keinen Einfluss auf die Fähigkeit einer Person haben, ihre Arbeit zu erledigen. Office Location: Havas Village, 3 Pancras Sq., London, N1C 4AG, U.K. Our Ambition At Havas Media Network we create Meaningful Media that drives growth for the world's most ambitious brands. Guided by our values-Human at Heart, Head for Rigour, and Mind for Flair-we embed genuine human insight, data-driven discipline and creative daring into everything we do.
Feb 02, 2026
Full time
Agentur : Havas Media Stellenbeschreibung : Head of Planning at Havas Media Network UK Reporting to: Chief Planning and Strategy Officer Role Overview We are seeking a dynamic, visionary, and effective Media Planner to lead, develop and drive the planning discipline within Havas Media UK. You will be responsible for driving media planning excellence, developing the agency's planning proposition, designing the required capability development and mentoring the teams to deliver impactful, creative and effective media solutions for our clients.You will serve as a key strategic partner to our clients and agency leadership, ensuring that our planning output remains innovative, integrated, and grounded in meaningful, business outcomes.You will be a self starter, able to work proactively to enthuse and inspire those around you with a passion for industry-leading media planning.You will set the standard for media thinking within the agency with a strong knowledge of all media channels and planning techniques.You will be a team player, working in close collaboration with strategy, activation, creative, and data teams both within Havas Media UK but also across the wider Havas Media Network.Most importantly, you will love what you do, bringing energy, enthusiasm and expertise to drive the evolution of our planning work. Key Responsibilities Leadership & Vision + Set the vision for planning and ensure alignment with wider agency strategy, changing consumer behaviours, emerging platforms, and market trends to give us and our clients competitive edge. + Lead the development and execution of best-in-class media planning strategies across all clients. + Champion Havas Media's "Meaningful Media" philosophy and work alongside the strategic lead to embed it within planning culture and processes. + Collaborate with the Head of Digital Strategy and Planning to integrate digital, data, and technology, including AI, thinking into broader communications planning. Team Development & Management + Set a clear plan for planning capability growth within the agency, identifying commercial opportunities for increasing headcount. + Manage, mentor, and inspire a team of media planners at all levels. + Identify skills gaps, support career development, and foster a high-performance culture. + Work closely with HR and Senior leadership to attract and retain top planning talent. Client Strategy & Advisory + Act as senior strategic advisor for key clients, building strong C-level relationships. + Create and identify opportunities for business growth through our diversified services within HMN or across the Havas Village. + Lead by example in translating client business objectives into actionable media strategies that drive measurable impact. + Collaborate with client leadership teams and specialist teams (e.g., digital, data, creative) to deliver fully integrated planning solutions. Innovation & Integration + Drive innovation in planning methodologies, tools, and processes identifying opportunities for capability development where appropriate + Foster collaboration across the Havas Media Network and Havas Village ecosystem to deliver integrated media and creative solutions. + Work together with Havas Media Global network across clients and new business to ensure best in class usage of Global capabilities. + Evaluate and implement emerging planning technologies and data-driven insights. Reputation and relationships + Work with the CPSO and Agency leadership to shape external agency positioning and narrative for planning. + Build senior relationships with key media partners to create deeper partner engagement and provide unique opportunities for our clients. + Drive external recognition of our work via industry awards programmes. + Contribute to thought leadership, sharing perspectives both internally and externally Commercial & Operational Excellence + Ensure planning solutions are commercially viable and aligned with client goals. + Take a lead role in new business pitches and contribute to organic agency growth across diversified services. + Own the usage and development plan of Converged.AI within the agency ensuring efficient and effective utilisation as well as a clear narrative for the planning enhancements made possible by the platform. + Manage and track all planning time ensuring FTE deployment aligns with resourcing model across clients. + Work with investment teams to ensure planning recommendations are aligned with trading requirements. Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt und begrüßen Bewerber unabhängig von Alter, Geschlecht, ethnischer Zugehörigkeit, Behinderung und anderen Faktoren, die keinen Einfluss auf die Fähigkeit einer Person haben, ihre Arbeit zu erledigen. Office Location: Havas Village, 3 Pancras Sq., London, N1C 4AG, U.K. Our Ambition At Havas Media Network we create Meaningful Media that drives growth for the world's most ambitious brands. Guided by our values-Human at Heart, Head for Rigour, and Mind for Flair-we embed genuine human insight, data-driven discipline and creative daring into everything we do.
The Marketing Executive will work as part of a creative team; you will work closely with our Head of Marketing to craft and execute engaging marketing campaigns. From inception to delivery, you will contribute in everything from design to analysis, covering channels like email, SMS, social media, and more. You will help to create engaging campaigns with audiences and boosting customer retention through innovative campaigns. Main Duties Get hands-on with crafting multi-channel campaigns that engage B2B audiences and keep customers coming back for more. Design and manage a range of marketing materials that stand out at point of sale and support the sales team. Own organic social media strategy, from planning content to analysing performance. Content creation for blogs, case studies, and social media. Monitor campaign performance, crunching numbers to optimise future strategies. Collaborate with SEO specialist to boost our online presence through blog content and website management. Skills and Knowledge 1-2 years marketing executive or marketing assistant experience Fast learner Strong attention to detail Enjoys working as part of a team in a collaborative environment Salary and other details £27K 6-month maternity cover contract 8.30am 4.30pm office based On site parking
Jan 30, 2026
Contractor
The Marketing Executive will work as part of a creative team; you will work closely with our Head of Marketing to craft and execute engaging marketing campaigns. From inception to delivery, you will contribute in everything from design to analysis, covering channels like email, SMS, social media, and more. You will help to create engaging campaigns with audiences and boosting customer retention through innovative campaigns. Main Duties Get hands-on with crafting multi-channel campaigns that engage B2B audiences and keep customers coming back for more. Design and manage a range of marketing materials that stand out at point of sale and support the sales team. Own organic social media strategy, from planning content to analysing performance. Content creation for blogs, case studies, and social media. Monitor campaign performance, crunching numbers to optimise future strategies. Collaborate with SEO specialist to boost our online presence through blog content and website management. Skills and Knowledge 1-2 years marketing executive or marketing assistant experience Fast learner Strong attention to detail Enjoys working as part of a team in a collaborative environment Salary and other details £27K 6-month maternity cover contract 8.30am 4.30pm office based On site parking
Aquilo recruitment are working in partnership with market leading manufacturing business to hire Social Media Executive to join a dynamic and growing team. This is a fantastic opportunity for someone who wants to take real ownership of the social media space, driving engagement and shaping content strategy while working closely with an established marketing team. You ll be joining a business with a collaborative environment that values forward thinking and creativity. This role would suit someone who lives and breathes social media, has strong coordination and briefing skills, is highly organised, and enjoys spotting trends and staying ahead of the market. If you re looking for a role where you can make an impact and grow within a successful brand, we d love to hear from you. About the Role Social Media Executive responsible for the rollout of a social media strategy, creating high-quality content, and driving brand authority, engagement, and lead generation. Responsibilities for a Social Media Executive Own and manage social media profiles and linked pages/groups Execute a clear social media strategy aligned with business and marketing objectives Help to create and oversee content that showcases products, technical capabilities, projects, and industry expertise Monitor closed industry groups, ensure timely replies, and create a positive brand perception in targeted community groups Plan and manage content calendars, campaigns, and product or project launches Track performance, analyse insights and trends, and continuously optimise content and approach Stay informed on social media trends, platform updates, and competitor activity Qualifications needed for a Social Media Executive Minimum of 3+ years experience managing social media in a professional role Required Skills for a Social Media Executive Customer-centric thinking combined with hands-on content creation capability Excellent written communication skills with confidence handling technical subject matter Solid understanding of social media analytics, organic growth strategies, and performance reporting Ability to work independently, manage priorities, and influence stakeholders across the business
Jan 30, 2026
Full time
Aquilo recruitment are working in partnership with market leading manufacturing business to hire Social Media Executive to join a dynamic and growing team. This is a fantastic opportunity for someone who wants to take real ownership of the social media space, driving engagement and shaping content strategy while working closely with an established marketing team. You ll be joining a business with a collaborative environment that values forward thinking and creativity. This role would suit someone who lives and breathes social media, has strong coordination and briefing skills, is highly organised, and enjoys spotting trends and staying ahead of the market. If you re looking for a role where you can make an impact and grow within a successful brand, we d love to hear from you. About the Role Social Media Executive responsible for the rollout of a social media strategy, creating high-quality content, and driving brand authority, engagement, and lead generation. Responsibilities for a Social Media Executive Own and manage social media profiles and linked pages/groups Execute a clear social media strategy aligned with business and marketing objectives Help to create and oversee content that showcases products, technical capabilities, projects, and industry expertise Monitor closed industry groups, ensure timely replies, and create a positive brand perception in targeted community groups Plan and manage content calendars, campaigns, and product or project launches Track performance, analyse insights and trends, and continuously optimise content and approach Stay informed on social media trends, platform updates, and competitor activity Qualifications needed for a Social Media Executive Minimum of 3+ years experience managing social media in a professional role Required Skills for a Social Media Executive Customer-centric thinking combined with hands-on content creation capability Excellent written communication skills with confidence handling technical subject matter Solid understanding of social media analytics, organic growth strategies, and performance reporting Ability to work independently, manage priorities, and influence stakeholders across the business
Head of Reinstatement Cost Assessment (RCA), Hampshire / South / South East (Flexible working) Negotiable Salary + Benefits Package (c15% bonus, 6.5k car allowance, 25 days holiday, medical, pension) We have recently partnered with a fantastic company based in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK. Innovus Group are committed to delivering market leading solutions and professional services and as the Head of RCA, you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector. About You: A Chartered Building Surveyor & member of the RICS. Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types. Proven track record of successful project delivery, including the management of contractors and consultants. Strong commercial acumen with the ability to clearly articulate practice performance to senior management. Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives. In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery. Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including CDM. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally. Previous experience within RCA and the insurance industry is beneficial. Strong people management and stakeholder engagement capabilities. Robust project management and delivery skills. Experience in insurance remediation works (e.g., fire and flood damage) is desirable. Proficient IT skills, including Windows, report writing, Spons, and database systems. About the role: Provide leadership and direction to the RCA team, fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all RCA works comply with legal requirements. Identify and mitigate potential risks, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Produce documentation in full compliance with RICS regulations and best practice. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive, and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jan 30, 2026
Full time
Head of Reinstatement Cost Assessment (RCA), Hampshire / South / South East (Flexible working) Negotiable Salary + Benefits Package (c15% bonus, 6.5k car allowance, 25 days holiday, medical, pension) We have recently partnered with a fantastic company based in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK. Innovus Group are committed to delivering market leading solutions and professional services and as the Head of RCA, you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector. About You: A Chartered Building Surveyor & member of the RICS. Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types. Proven track record of successful project delivery, including the management of contractors and consultants. Strong commercial acumen with the ability to clearly articulate practice performance to senior management. Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives. In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery. Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including CDM. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally. Previous experience within RCA and the insurance industry is beneficial. Strong people management and stakeholder engagement capabilities. Robust project management and delivery skills. Experience in insurance remediation works (e.g., fire and flood damage) is desirable. Proficient IT skills, including Windows, report writing, Spons, and database systems. About the role: Provide leadership and direction to the RCA team, fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all RCA works comply with legal requirements. Identify and mitigate potential risks, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Produce documentation in full compliance with RICS regulations and best practice. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive, and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Ready to find the right role for you? Salary: Up to 80k + Annual Bonus + Car Allowance Grade: GG13 Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24 hour access to a virtual GP, 365 days a year, for you and family members in your household - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; Experience of building a new business pipeline with customers. Proven track record and business development experience selling waste/water/energy/FM contracts. Developing proposals and winning tenders and bids. Experience working in a large, matrix environment Ability to develop business in line with a strategic plan. Excellent communication and influencing skills, as well as stakeholder management. Good level of commercial acumen and financial modelling. Understanding of Veolia's offerings in water and energy. Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jan 30, 2026
Full time
Ready to find the right role for you? Salary: Up to 80k + Annual Bonus + Car Allowance Grade: GG13 Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24 hour access to a virtual GP, 365 days a year, for you and family members in your household - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; Experience of building a new business pipeline with customers. Proven track record and business development experience selling waste/water/energy/FM contracts. Developing proposals and winning tenders and bids. Experience working in a large, matrix environment Ability to develop business in line with a strategic plan. Excellent communication and influencing skills, as well as stakeholder management. Good level of commercial acumen and financial modelling. Understanding of Veolia's offerings in water and energy. Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
We're looking for a Social & Performance Client Lead to take ownership of the day-to-day delivery for a high-profile account within a fast-moving social environment. This role suits someone who thrives on structure, clarity and momentum - a confident client-facing operator who understands how strong relationships, well-run processes and smart social thinking come together to deliver results. What you'll be doing You'll be the central point of connection between the client and internal delivery teams, ensuring work moves smoothly from idea to execution. You'll build trust through clear communication, proactive planning and a strong understanding of what success looks like for your client. Your focus will be on the coordination and delivery of always-on and campaign-based social activity, spanning both organic and paid outputs. From forward planning and real-time opportunities to launches, optimisation and performance reporting, you'll keep activity on track and aligned to objectives. You'll manage multiple workstreams at once, overseeing briefs, timelines, approvals and dependencies while working closely with creative, production, digital and insight specialists. You'll bring structure to complexity and calm to pressure. Alongside delivery, you'll: Own schedules, trackers, status updates and core documentation Support senior leads with costings, budget control and financial administration Help improve ways of working to increase speed, consistency and quality Stay informed on platform changes, social trends and evolving user behaviour What we're looking for Essential Experience in a client-facing role within a marketing, digital or creative agency Proven ability to juggle multiple deadlines and priorities without losing attention to detail Experience coordinating cross-functional teams and specialist disciplines Clear, confident communication style with clients and internal teams A solid understanding of how social content is produced and adapted across channels Practical knowledge of performance-led social activity and measurement A level-headed, solutions-oriented approach
Jan 30, 2026
Full time
We're looking for a Social & Performance Client Lead to take ownership of the day-to-day delivery for a high-profile account within a fast-moving social environment. This role suits someone who thrives on structure, clarity and momentum - a confident client-facing operator who understands how strong relationships, well-run processes and smart social thinking come together to deliver results. What you'll be doing You'll be the central point of connection between the client and internal delivery teams, ensuring work moves smoothly from idea to execution. You'll build trust through clear communication, proactive planning and a strong understanding of what success looks like for your client. Your focus will be on the coordination and delivery of always-on and campaign-based social activity, spanning both organic and paid outputs. From forward planning and real-time opportunities to launches, optimisation and performance reporting, you'll keep activity on track and aligned to objectives. You'll manage multiple workstreams at once, overseeing briefs, timelines, approvals and dependencies while working closely with creative, production, digital and insight specialists. You'll bring structure to complexity and calm to pressure. Alongside delivery, you'll: Own schedules, trackers, status updates and core documentation Support senior leads with costings, budget control and financial administration Help improve ways of working to increase speed, consistency and quality Stay informed on platform changes, social trends and evolving user behaviour What we're looking for Essential Experience in a client-facing role within a marketing, digital or creative agency Proven ability to juggle multiple deadlines and priorities without losing attention to detail Experience coordinating cross-functional teams and specialist disciplines Clear, confident communication style with clients and internal teams A solid understanding of how social content is produced and adapted across channels Practical knowledge of performance-led social activity and measurement A level-headed, solutions-oriented approach
Morgan McKinley (Milton Keynes)
Biggleswade, Bedfordshire
Finance Manager - Bedfordshire - Up to 65,000 - Onsite Requirement An owner managed, established and growing organisation in Bedfordshire are looking to hire a Finance Manager on a permanent basis. The salary on offer is up to 65,000 per annum and the successful candidate will be expected to be onsite 5 days per week. So why this role? The business have a long standing history of being a market leader within their chosen field. Since the pandemic, they have seen sales multiply significantly due to organic growth and the acquisition of multinational contracts. Following this successful growth, the business are able to offer a clear career path into a Head of Finance within 12-24 months. What is the culture like? Stability as been a pivotal factor in the firms growth and has been possible due to the organisations people focused approach. Their offices are open plan, encouraging collaboration and a social environment, which when coupled with the leaderships high performance approach, creates an incredible culture. What will the role entail? The position will report directly to the Managing Director and will be responsible for: Managing the day to day finance operations Oversight of the month end process including financial reporting, analysis and production of management packs Inventory and stock accounting including PPV and gross margin Partnering the commercial teams to negotiate favourable contract terms Leading the annual close process Management of the company cash flow including bank management and reconciliations Partnering the management team to identify growth opportunities through process and new revenue streams Being the go to person within the finance function Constantly seeking ways to deliver efficiency and process improvement where possible Ad hoc reporting and analysis when required What experience and qualifications are needed? To be considered, applicants must: Be fully qualified (ACA, ACCA, CIMA) Have experience of working in a similar role ideally as a Finance Manager of Financial Controller Be willing to work onsite 5 days per week within a blue collar working environment Have ambition to grow within the business Be able to demonstrate sound knowledge and understanding of management and financial accounting processes Sounds great, what now? If you are interested in the position and meet the requirements of the role, then please continue with the application process. The organisation are looking for someone to start ASAP, however it is essential that they find the right person. Interviews are available from the first week of February. Morgan Mckinley aim to respond to applications within 48 hours.
Jan 29, 2026
Full time
Finance Manager - Bedfordshire - Up to 65,000 - Onsite Requirement An owner managed, established and growing organisation in Bedfordshire are looking to hire a Finance Manager on a permanent basis. The salary on offer is up to 65,000 per annum and the successful candidate will be expected to be onsite 5 days per week. So why this role? The business have a long standing history of being a market leader within their chosen field. Since the pandemic, they have seen sales multiply significantly due to organic growth and the acquisition of multinational contracts. Following this successful growth, the business are able to offer a clear career path into a Head of Finance within 12-24 months. What is the culture like? Stability as been a pivotal factor in the firms growth and has been possible due to the organisations people focused approach. Their offices are open plan, encouraging collaboration and a social environment, which when coupled with the leaderships high performance approach, creates an incredible culture. What will the role entail? The position will report directly to the Managing Director and will be responsible for: Managing the day to day finance operations Oversight of the month end process including financial reporting, analysis and production of management packs Inventory and stock accounting including PPV and gross margin Partnering the commercial teams to negotiate favourable contract terms Leading the annual close process Management of the company cash flow including bank management and reconciliations Partnering the management team to identify growth opportunities through process and new revenue streams Being the go to person within the finance function Constantly seeking ways to deliver efficiency and process improvement where possible Ad hoc reporting and analysis when required What experience and qualifications are needed? To be considered, applicants must: Be fully qualified (ACA, ACCA, CIMA) Have experience of working in a similar role ideally as a Finance Manager of Financial Controller Be willing to work onsite 5 days per week within a blue collar working environment Have ambition to grow within the business Be able to demonstrate sound knowledge and understanding of management and financial accounting processes Sounds great, what now? If you are interested in the position and meet the requirements of the role, then please continue with the application process. The organisation are looking for someone to start ASAP, however it is essential that they find the right person. Interviews are available from the first week of February. Morgan Mckinley aim to respond to applications within 48 hours.
Job Title: Programme Marketing Assistant Location: London / Hybrid Salary : £27,000 - £31,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, 12-month fixed-term contract About the Role: The Programme Marketing Assistant (PMA) role is integral to supporting our programme team marketing activities by enhancing member communications and improving marketing data quality. PMAs own all marketing activities for the programmes they support and also provide cover for the rest of the PMA team as required. All PMAs report into the Head of Data-Driven Marketing and are expected to focus on improving the effectiveness of their programmes' communications and marketing activities. This role provides marketing support across techUK programmes, helping to ensure that initiatives are effectively promoted and delivered to members, prospects, and stakeholders. Working closely with the wider marketing team, the role helps plan, coordinate, and deliver marketing and engagement activities across a range of programmes. Key Responsibilities: Ensure programme activities are promoted effectively across appropriate channels to deliver strong results, reaching both existing and new audiences. Events: Provide marketing support for in-person and online events. Monitor event registrations and recommend promotional strategies. Plan and deliver marketing activity across relevant channels to reach target audiences and maximise event success. Newsletters & Mailers: Coordinate programme newsletters and mailers, including scheduling and drafting content for review and editing. Manage requests for mailing lists and ensure timely distribution. Social Media: Promote all upcoming programme activities across social media channels. Develop and implement social media plans to maximise reach, engagement, and results. Campaign Weeks & Campaigns: Coordinate campaign weeks by working with programmes to source content, creating landing pages and campaign widgets, and promoting campaigns through appropriate marketing channels. Website, Blogs & Hub Management: Support the creation, maintenance, and optimisation of programme webpages, including hubs and campaign pages. Upload blogs (including guest contributions), partner events, and other programme content. Monitor performance, refine content, manage marketing widgets, and determine effective calls to action. Ensure all programme content is published and promoted in the most effective way. Member Elections & Survey Management: Develop promotional strategies to increase participation in elections and surveys. Manage the end-to-end process, from promotion and response collection through to analysis and publication of results. Design Briefs & Programme Visuals: Select imagery for marketing activity and coordinate with the in-house multimedia designer to produce marketing assets. Data Management: Maintain accurate and up-to-date CRM records by inputting, extracting, and analysing data related to member contacts, engagement, and prospecting. Presentation Support: Provide support in formatting and updating presentations as required. Training Colleagues: Support the training of colleagues on relevant marketing tools, processes, and programme activities. About you: Skills, Knowledge and Expertise: Core Competencies: Excellent written and verbal communication skills. Very strong organisational and time management skills. Attention to detail and a methodical approach to tasks. Ability to work collaboratively across departments. Proactive and self-motivated with the ability to manage competing priorities. Able to think creatively about how to engage audiences via different marcomms channels. Analytical mindset with the ability to interpret data and provide actionable insights. Essential Knowledge and Experience: Experience working in a fast-paced environment with multiple deadlines. Competence in using MS Office Suite and digital marketing tools. Desired Knowledge and Experience: Experience in CRM systems and data management, and segmenting audiences. Experience using web CMS and social media scheduling platforms. Experience working with design teams on assets and content. Experience in supporting marketing or communications teams. Experience in executing email marketing campaigns. Experience in executing organic social media campaigns. Experience in a membership-based organisation or similar environment. Previous experience in reporting and analysis of marcomms activities performance to drive improvements. Additional Information: This role is offered on an initial 12-month fixed-term contract, with potential to become permanent, subject to business growth and individual performance. This role is based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Marketing Assistant, Marketing Officer, Digital Marketing Executive, Marketing Officer, Digital Marketing Officer, may also be considered for this role.
Jan 29, 2026
Contractor
Job Title: Programme Marketing Assistant Location: London / Hybrid Salary : £27,000 - £31,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, 12-month fixed-term contract About the Role: The Programme Marketing Assistant (PMA) role is integral to supporting our programme team marketing activities by enhancing member communications and improving marketing data quality. PMAs own all marketing activities for the programmes they support and also provide cover for the rest of the PMA team as required. All PMAs report into the Head of Data-Driven Marketing and are expected to focus on improving the effectiveness of their programmes' communications and marketing activities. This role provides marketing support across techUK programmes, helping to ensure that initiatives are effectively promoted and delivered to members, prospects, and stakeholders. Working closely with the wider marketing team, the role helps plan, coordinate, and deliver marketing and engagement activities across a range of programmes. Key Responsibilities: Ensure programme activities are promoted effectively across appropriate channels to deliver strong results, reaching both existing and new audiences. Events: Provide marketing support for in-person and online events. Monitor event registrations and recommend promotional strategies. Plan and deliver marketing activity across relevant channels to reach target audiences and maximise event success. Newsletters & Mailers: Coordinate programme newsletters and mailers, including scheduling and drafting content for review and editing. Manage requests for mailing lists and ensure timely distribution. Social Media: Promote all upcoming programme activities across social media channels. Develop and implement social media plans to maximise reach, engagement, and results. Campaign Weeks & Campaigns: Coordinate campaign weeks by working with programmes to source content, creating landing pages and campaign widgets, and promoting campaigns through appropriate marketing channels. Website, Blogs & Hub Management: Support the creation, maintenance, and optimisation of programme webpages, including hubs and campaign pages. Upload blogs (including guest contributions), partner events, and other programme content. Monitor performance, refine content, manage marketing widgets, and determine effective calls to action. Ensure all programme content is published and promoted in the most effective way. Member Elections & Survey Management: Develop promotional strategies to increase participation in elections and surveys. Manage the end-to-end process, from promotion and response collection through to analysis and publication of results. Design Briefs & Programme Visuals: Select imagery for marketing activity and coordinate with the in-house multimedia designer to produce marketing assets. Data Management: Maintain accurate and up-to-date CRM records by inputting, extracting, and analysing data related to member contacts, engagement, and prospecting. Presentation Support: Provide support in formatting and updating presentations as required. Training Colleagues: Support the training of colleagues on relevant marketing tools, processes, and programme activities. About you: Skills, Knowledge and Expertise: Core Competencies: Excellent written and verbal communication skills. Very strong organisational and time management skills. Attention to detail and a methodical approach to tasks. Ability to work collaboratively across departments. Proactive and self-motivated with the ability to manage competing priorities. Able to think creatively about how to engage audiences via different marcomms channels. Analytical mindset with the ability to interpret data and provide actionable insights. Essential Knowledge and Experience: Experience working in a fast-paced environment with multiple deadlines. Competence in using MS Office Suite and digital marketing tools. Desired Knowledge and Experience: Experience in CRM systems and data management, and segmenting audiences. Experience using web CMS and social media scheduling platforms. Experience working with design teams on assets and content. Experience in supporting marketing or communications teams. Experience in executing email marketing campaigns. Experience in executing organic social media campaigns. Experience in a membership-based organisation or similar environment. Previous experience in reporting and analysis of marcomms activities performance to drive improvements. Additional Information: This role is offered on an initial 12-month fixed-term contract, with potential to become permanent, subject to business growth and individual performance. This role is based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Marketing Assistant, Marketing Officer, Digital Marketing Executive, Marketing Officer, Digital Marketing Officer, may also be considered for this role.
Head of Online Trade Reports to: Director (with regular Board-level reporting) Location: North Hertfordshire Hybrid working (minimum 3 days per week in the office) Salary: £45,000 £70,000 depending on experience Function: Marketing / Digital / E-commerce The Opportunity This is a senior leadership role responsible for accelerating online revenue and shaping the future of digital trading. You ll take full ownership of how online channels perform from marketing effectiveness to on-site conversion and new channel growth. You ll sit at the centre of digital decision-making, leading internal talent and specialist agency partners while providing commercially focused insight to senior leadership and the Board. What You ll Be Responsible For Digital Revenue Growth Develop and lead the overall online trading roadmap to increase revenue and margin Use data, customer behaviour, and market trends to identify growth opportunities Expand the digital footprint through new platforms, partnerships, and marketplaces Trading & Performance Optimisation Oversee the online trading calendar, ensuring campaigns and promotions drive both sales and profitability Continuously improve conversion rates, basket value, and customer engagement Turn performance insights into actionable trading decisions Digital Marketing Leadership Set the direction for online customer acquisition and retention activity Oversee performance channels including paid media, organic search, affiliates, PR, and owned platforms Ensure marketing activity aligns closely with trading priorities and commercial targets Website & Customer Journey Improvement Take ownership of the end-to-end online customer experience Lead testing programmes to refine user journeys, landing pages, and checkout performance Work closely with optimisation partners to deliver structured testing plans with measurable impact Budget Ownership Manage digital trading and marketing budgets with a strong focus on return on investment Lead forecasting and reforecasting cycles based on performance trends Make informed decisions on where investment will drive the greatest return Agency & Partner Management Lead relationships with external agencies across paid media, SEO, CRO, PR, and affiliate marketing Set clear objectives and performance measures for all partners Ensure agencies work together cohesively rather than in silos Data, Insight & Reporting Champion a data-led approach to decision-making across digital channels Deliver clear, commercially relevant performance updates to senior leadership and Board stakeholders Highlight risks, opportunities, and areas for testing or innovation Team Leadership Lead, mentor, and develop the digital and trading team Create a high-performance culture built around accountability and results Build strong working relationships with commercial, product, technical, and operational teams What You ll Bring Experience & Knowledge Senior-level experience in e-commerce, digital trading, or performance marketing A proven history of growing online revenue in a measurable, sustainable way Strong knowledge of website optimisation, testing methodologies, and digital merchandising Experience managing agency ecosystems and sizeable digital budgets Confidence presenting insights and strategy at senior or board level Demonstrated success leading and developing teams Nice to Have Experience launching new digital sales channels or online marketplaces Background in retail, direct-to-consumer, or fast-paced e-commerce environments Brand development or brand marketing exposure Advanced familiarity with analytics and experimentation tools Personal Style Commercially sharp and target-focused Comfortable balancing big-picture strategy with hands-on delivery Naturally analytical and confident working with performance data Strong communicator who can influence at senior levels Collaborative, proactive, and solutions-oriented Role Details Newly created senior position Hours: Monday to Friday, 9:00am 5:30pm (1 hour lunch) Holiday: 25 days plus Bank Holidays Free on-site parking Rural location not served by public transport access to a car is essential Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Jan 28, 2026
Full time
Head of Online Trade Reports to: Director (with regular Board-level reporting) Location: North Hertfordshire Hybrid working (minimum 3 days per week in the office) Salary: £45,000 £70,000 depending on experience Function: Marketing / Digital / E-commerce The Opportunity This is a senior leadership role responsible for accelerating online revenue and shaping the future of digital trading. You ll take full ownership of how online channels perform from marketing effectiveness to on-site conversion and new channel growth. You ll sit at the centre of digital decision-making, leading internal talent and specialist agency partners while providing commercially focused insight to senior leadership and the Board. What You ll Be Responsible For Digital Revenue Growth Develop and lead the overall online trading roadmap to increase revenue and margin Use data, customer behaviour, and market trends to identify growth opportunities Expand the digital footprint through new platforms, partnerships, and marketplaces Trading & Performance Optimisation Oversee the online trading calendar, ensuring campaigns and promotions drive both sales and profitability Continuously improve conversion rates, basket value, and customer engagement Turn performance insights into actionable trading decisions Digital Marketing Leadership Set the direction for online customer acquisition and retention activity Oversee performance channels including paid media, organic search, affiliates, PR, and owned platforms Ensure marketing activity aligns closely with trading priorities and commercial targets Website & Customer Journey Improvement Take ownership of the end-to-end online customer experience Lead testing programmes to refine user journeys, landing pages, and checkout performance Work closely with optimisation partners to deliver structured testing plans with measurable impact Budget Ownership Manage digital trading and marketing budgets with a strong focus on return on investment Lead forecasting and reforecasting cycles based on performance trends Make informed decisions on where investment will drive the greatest return Agency & Partner Management Lead relationships with external agencies across paid media, SEO, CRO, PR, and affiliate marketing Set clear objectives and performance measures for all partners Ensure agencies work together cohesively rather than in silos Data, Insight & Reporting Champion a data-led approach to decision-making across digital channels Deliver clear, commercially relevant performance updates to senior leadership and Board stakeholders Highlight risks, opportunities, and areas for testing or innovation Team Leadership Lead, mentor, and develop the digital and trading team Create a high-performance culture built around accountability and results Build strong working relationships with commercial, product, technical, and operational teams What You ll Bring Experience & Knowledge Senior-level experience in e-commerce, digital trading, or performance marketing A proven history of growing online revenue in a measurable, sustainable way Strong knowledge of website optimisation, testing methodologies, and digital merchandising Experience managing agency ecosystems and sizeable digital budgets Confidence presenting insights and strategy at senior or board level Demonstrated success leading and developing teams Nice to Have Experience launching new digital sales channels or online marketplaces Background in retail, direct-to-consumer, or fast-paced e-commerce environments Brand development or brand marketing exposure Advanced familiarity with analytics and experimentation tools Personal Style Commercially sharp and target-focused Comfortable balancing big-picture strategy with hands-on delivery Naturally analytical and confident working with performance data Strong communicator who can influence at senior levels Collaborative, proactive, and solutions-oriented Role Details Newly created senior position Hours: Monday to Friday, 9:00am 5:30pm (1 hour lunch) Holiday: 25 days plus Bank Holidays Free on-site parking Rural location not served by public transport access to a car is essential Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Role: SEO & Paid Media Manager Location: Milton Keynes Hours: Full time, Permanent Salary: £40,000 £45,000 per annum An excellent opportunity has now arisen for an experienced SEO & Paid Media Manager to join a high-energy, vibrant and fast-growing business based in Milton Keynes. This is a hands-on role for someone who enjoys owning both strategy and execution , bringing SEO and Paid Media in-house and working closely with branding, content, ecommerce and creative teams to drive visibility, awareness and revenue. If you thrive in a fast-moving environment, enjoy testing, learning and optimising, and like seeing the direct impact of your work this could be a great fit. Who are we? We are recruiting on behalf of a dynamic and ambitious organisation launching exciting lifestyle products into a competitive market. The culture is energetic, collaborative and entrepreneurial, with a strong focus on performance, creativity and continuous improvement. Benefits: £40,000 £45,000 salary Casual dress Company events and social culture Canteen and discounted/free food Cycle to work scheme Employee and store discounts Free on-site parking Health & wellbeing programme Private medical insurance Profit sharing Duties of an SEO & Paid Media Manager: Integrated SEO & Paid Media Strategy Own end-to-end SEO and Paid Media strategy and execution Use SEO insights to inform paid targeting and paid data to refine SEO Conduct keyword research and competitor analysis Plan and manage budgets with a focus on non-brand acquisition SEO Strategy & Execution Build and implement SEO strategies across product categories Create keyword maps for landing pages and collections Optimise on-site copy, naming and messaging with an SEO-first approach Carry out technical SEO audits (crawlability, CWV, schema, redirects, hygiene) Support landing page optimisation and CRO testing Paid Media Strategy & Execution Plan, launch and optimise campaigns across Google Ads and Meta Manage targeting, audiences and bidding strategies Write ad copy and collaborate with designers on creative Maintain and optimise shopping feeds Set up and manage accurate conversion tracking and attribution Content & Collaboration Partner with content and creative teams to optimise product pages and editorial content Produce SEO-informed content briefs Recommend seasonal and evergreen content opportunities Technical & Platform Ownership Use Shopify experience to improve site structure and SEO performance Own tracking setup (GA4, GTM, Meta Pixel) Stay ahead of evolving search trends and AI-driven search features Measurement & Optimisation Track and report on KPIs including organic revenue, ROAS, MER, CTR, CPC and conversion rates Use tools such as Google Search Console, Ahrefs/SEMrush, GA4, Google Ads and Meta Ads Test, learn and iterate quickly based on data AI-Powered SEO & Efficiency Use AI tools to support keyword research, content creation and optimisation Maintain brand tone, compliance and SEO best practice What we would like from you: Essential: Minimum 3 4 years experience in SEO and Paid Media within ecommerce or consumer brands Proven experience managing Google Ads, Meta Ads and shopping feeds Strong technical SEO knowledge Hands-on experience with Shopify Confident using SEO and analytics tools Analytical mindset with the ability to turn data into action Comfortable working in a fast-paced, high-energy environment Desirable: Experience using AI tools within SEO and paid workflows Background in lifestyle, consumer or ecommerce brands Willingness to roll up sleeves and support wider digital activity when needed If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Jan 23, 2026
Full time
Role: SEO & Paid Media Manager Location: Milton Keynes Hours: Full time, Permanent Salary: £40,000 £45,000 per annum An excellent opportunity has now arisen for an experienced SEO & Paid Media Manager to join a high-energy, vibrant and fast-growing business based in Milton Keynes. This is a hands-on role for someone who enjoys owning both strategy and execution , bringing SEO and Paid Media in-house and working closely with branding, content, ecommerce and creative teams to drive visibility, awareness and revenue. If you thrive in a fast-moving environment, enjoy testing, learning and optimising, and like seeing the direct impact of your work this could be a great fit. Who are we? We are recruiting on behalf of a dynamic and ambitious organisation launching exciting lifestyle products into a competitive market. The culture is energetic, collaborative and entrepreneurial, with a strong focus on performance, creativity and continuous improvement. Benefits: £40,000 £45,000 salary Casual dress Company events and social culture Canteen and discounted/free food Cycle to work scheme Employee and store discounts Free on-site parking Health & wellbeing programme Private medical insurance Profit sharing Duties of an SEO & Paid Media Manager: Integrated SEO & Paid Media Strategy Own end-to-end SEO and Paid Media strategy and execution Use SEO insights to inform paid targeting and paid data to refine SEO Conduct keyword research and competitor analysis Plan and manage budgets with a focus on non-brand acquisition SEO Strategy & Execution Build and implement SEO strategies across product categories Create keyword maps for landing pages and collections Optimise on-site copy, naming and messaging with an SEO-first approach Carry out technical SEO audits (crawlability, CWV, schema, redirects, hygiene) Support landing page optimisation and CRO testing Paid Media Strategy & Execution Plan, launch and optimise campaigns across Google Ads and Meta Manage targeting, audiences and bidding strategies Write ad copy and collaborate with designers on creative Maintain and optimise shopping feeds Set up and manage accurate conversion tracking and attribution Content & Collaboration Partner with content and creative teams to optimise product pages and editorial content Produce SEO-informed content briefs Recommend seasonal and evergreen content opportunities Technical & Platform Ownership Use Shopify experience to improve site structure and SEO performance Own tracking setup (GA4, GTM, Meta Pixel) Stay ahead of evolving search trends and AI-driven search features Measurement & Optimisation Track and report on KPIs including organic revenue, ROAS, MER, CTR, CPC and conversion rates Use tools such as Google Search Console, Ahrefs/SEMrush, GA4, Google Ads and Meta Ads Test, learn and iterate quickly based on data AI-Powered SEO & Efficiency Use AI tools to support keyword research, content creation and optimisation Maintain brand tone, compliance and SEO best practice What we would like from you: Essential: Minimum 3 4 years experience in SEO and Paid Media within ecommerce or consumer brands Proven experience managing Google Ads, Meta Ads and shopping feeds Strong technical SEO knowledge Hands-on experience with Shopify Confident using SEO and analytics tools Analytical mindset with the ability to turn data into action Comfortable working in a fast-paced, high-energy environment Desirable: Experience using AI tools within SEO and paid workflows Background in lifestyle, consumer or ecommerce brands Willingness to roll up sleeves and support wider digital activity when needed If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
About us Located in Milton Keynes, F&F Stores is a rapidly expanding E-commerce business that thrives on bringing licensed products from beloved brands like Disney, Marvel, Minecraft and iconic football clubs directly to your doorstep. Our high-quality products include a wide range for the whole family, from toys and fashion to home accessories and beauty items, found on popular E-commerce marketplaces and our own e-commerce website. Location: Office-based, in Milton Keynes Contract: Full-time, Permanent Number of vacancies: 2 Salary: £60,000 - £65,000 Reports directly to: Directors / Business Owners Direct Reports / Team Structure: Category Managers, PPC Executives, Commercial Analyst, Demand Planner, Copywriter, Listings Uploaders, Account Health / Operations Specialist. The role is accountable for setting direction, priorities, performance expectations, and outcomes for this team. The Amazon Account Head is the single accountable owner of the Amazon business in the North America market. This role holds full responsibility for the commercial, operational, and account health performance of all Amazon marketplaces in this market. The role owns delivery against the agreed P&L (built by Finance), leads demand planning decisions, controls trading and PPC execution, manages Amazon relationships, and protects account health. Support functions contribute to execution; accountability for outcomes remains with this role. This is a senior ownership role with clear authority and responsibility for results. Key Accountabilities 1. P&L Delivery and Commercial Ownership - Deliver the agreed Amazon P&L across revenue, margin, and contribution. - Own performance against budget and forecast, including variance analysis and corrective action. - Actively manage margin drivers including pricing, promotions, Amazon fees, PPC efficiency, fulfilment, and storage costs. - Ensure all trading decisions are commercially justified with clear profit, cash, and stock impact. - Work with Finance to inform reforecasts and explain performance outcomes clearly and proactively. 2. Amazon Account Ownership and Relationship Management - Act as the single accountable owner for the Amazon account in the North America market. - Own all interactions with Amazon, including operational, commercial, and strategic discussions. - Lead Amazon performance reviews, escalations, and issue resolution. - Represent the business confidently and commercially in all Amazon-facing engagements. - Evaluate and drive participation in Amazon programmes where they deliver commercial value. 3. Account Health Ownership and Risk Management - Own and protect Amazon Account Health across the North America market. - Set standards and expectations for the Account Health/Operations function. - Proactively monitor policy compliance, performance metrics, and risk indicators. - Lead responses to account health warnings, investigations, or suspensions. - Ensure corrective actions are implemented, documented, and sustained. - Prevent avoidable account health incidents through proactive control and escalation. 4. Demand Planning Leadership - Lead demand planning decisions for the North America market. - Direct the Demand Planner on forecasts, demand signals, and replenishment priorities. - Define stock allocation requirements across marketplaces. - Own sell-through targets and exit strategies for slow-moving or underperforming stock. - Actively manage risks relating to stock shortages, excess inventory, and aged stock exposure. - Take accountability for the commercial consequences of demand planning decisions. 5. Trading, Pricing, and Promotions - Own Amazon trading strategy and execution in the North America market. - Direct Category Managers on range strategy and SKU-level performance management. - Set and execute pricing strategies aligned to margin targets and competitive positioning. - Approve and control promotions, deals, and discounting activity. - Review SKU-level performance and take decisive action on underperforming products. - Balance growth opportunities with margin protection and stock risk. 6. PPC and Traffic Control - Own PPC direction, execution, and outcomes. - Set targets and priorities for PPC Executives. - Ensure PPC spend is ROI-driven, stock-aware, and margin-led. - Monitor and optimise TACoS, ACOS, conversion rates, and organic vs paid mix. - Pause, scale, or redirect spend based on performance and inventory position. - Hold PPC execution accountable to commercial outcomes. 7. Catalogue, Content, and Listing Standards - Set standards for listing quality, content accuracy, and brand presentation. - Direct the Copywriter and Listings Uploaders on priorities and execution. - Ensure catalogue structure supports discoverability, conversion, and compliance. - Oversee new product launches and listing readiness. 8. Cross-Functional Leadership and Execution - Direct execution across PPC, Supply Chain, Compliance, Finance, and Operations. - Set clear priorities, actions, and deadlines for Amazon initiatives. - Escalate risks early and drive resolution across teams. - Ensure accountability and follow-through on agreed actions. 9. Performance Reporting and Insight - Own performance reporting cadence. - Deliver weekly trading updates and monthly performance reviews. - Analyse performance across revenue, margin, PPC, and stock health. - Direct the Commercial Analyst on insight generation and analysis. - Provide clear, actionable insights to senior stakeholders. - Translate insight into decisions and actions with clear ownership. 10. Compliance and Operational Readiness - Ensure products are compliant, correctly labelled, and sellable upon arrival. - Work with Compliance and Supply Chain to prevent blocked inventory or listing suspensions. - Maintain operational readiness for peak and seasonal trading. Measures of Success - Amazon P&L delivered in line with plan. - Strong leadership and performance of the Amazon team. - Stable and proactive account health management. - Accurate, trading-led demand decisions. - Controlled stock risk and storage exposure. - Profitable PPC performance. - Clear ownership demonstrated in both success and failure. Required Skills & Experience - Proven Amazon Expertise: Deep understanding of Amazon marketplace operations, trading, PPC, and account health management. - Commercial Acumen: Experience owning P&L, managing budgets, driving margin, and making data-driven trading decisions. - Analytical Skills: Ability to interpret complex datasets, analyse performance metrics, and translate insights into actionable business decisions. - Leadership & People Management: Track record of leading cross-functional teams, influencing stakeholders, and driving execution in a fast-paced environment. - Relationship Management: Strong capability in managing commercial relationships with Amazon and third-party partners. - Demand Planning Knowledge: Experience in forecasting, stock allocation, and inventory risk management. - Operational Excellence: Understanding of compliance, operational readiness, and catalogue/content standards. - Strategic Thinking: Ability to balance short-term trading decisions with long-term business objectives. - Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly to senior stakeholders. - Problem-Solving & Resilience: Proven ability to manage high-pressure situations, resolve escalations, and maintain account health proactively. Benefits: Casual dress; On-site parking; Employee Assistance Programme; Bright Exchange; Regular social events including summer & end of year parties.; Spontaneous employee well-being treats; An Amazon Birthday voucher; Vouchers at Christmas to shop with F&F; Staff Purchases; NEST Pension; Private medical insurance with Vitality health with various benefits including discounts on a gym membership. Please note: We do not accept unsolicited or speculative CVs from recruitment agencies. Any such submissions will not give rise to a fee or commission if the candidate is subsequently hired via direct application or an instructed recruitment partner.
Jan 23, 2026
Full time
About us Located in Milton Keynes, F&F Stores is a rapidly expanding E-commerce business that thrives on bringing licensed products from beloved brands like Disney, Marvel, Minecraft and iconic football clubs directly to your doorstep. Our high-quality products include a wide range for the whole family, from toys and fashion to home accessories and beauty items, found on popular E-commerce marketplaces and our own e-commerce website. Location: Office-based, in Milton Keynes Contract: Full-time, Permanent Number of vacancies: 2 Salary: £60,000 - £65,000 Reports directly to: Directors / Business Owners Direct Reports / Team Structure: Category Managers, PPC Executives, Commercial Analyst, Demand Planner, Copywriter, Listings Uploaders, Account Health / Operations Specialist. The role is accountable for setting direction, priorities, performance expectations, and outcomes for this team. The Amazon Account Head is the single accountable owner of the Amazon business in the North America market. This role holds full responsibility for the commercial, operational, and account health performance of all Amazon marketplaces in this market. The role owns delivery against the agreed P&L (built by Finance), leads demand planning decisions, controls trading and PPC execution, manages Amazon relationships, and protects account health. Support functions contribute to execution; accountability for outcomes remains with this role. This is a senior ownership role with clear authority and responsibility for results. Key Accountabilities 1. P&L Delivery and Commercial Ownership - Deliver the agreed Amazon P&L across revenue, margin, and contribution. - Own performance against budget and forecast, including variance analysis and corrective action. - Actively manage margin drivers including pricing, promotions, Amazon fees, PPC efficiency, fulfilment, and storage costs. - Ensure all trading decisions are commercially justified with clear profit, cash, and stock impact. - Work with Finance to inform reforecasts and explain performance outcomes clearly and proactively. 2. Amazon Account Ownership and Relationship Management - Act as the single accountable owner for the Amazon account in the North America market. - Own all interactions with Amazon, including operational, commercial, and strategic discussions. - Lead Amazon performance reviews, escalations, and issue resolution. - Represent the business confidently and commercially in all Amazon-facing engagements. - Evaluate and drive participation in Amazon programmes where they deliver commercial value. 3. Account Health Ownership and Risk Management - Own and protect Amazon Account Health across the North America market. - Set standards and expectations for the Account Health/Operations function. - Proactively monitor policy compliance, performance metrics, and risk indicators. - Lead responses to account health warnings, investigations, or suspensions. - Ensure corrective actions are implemented, documented, and sustained. - Prevent avoidable account health incidents through proactive control and escalation. 4. Demand Planning Leadership - Lead demand planning decisions for the North America market. - Direct the Demand Planner on forecasts, demand signals, and replenishment priorities. - Define stock allocation requirements across marketplaces. - Own sell-through targets and exit strategies for slow-moving or underperforming stock. - Actively manage risks relating to stock shortages, excess inventory, and aged stock exposure. - Take accountability for the commercial consequences of demand planning decisions. 5. Trading, Pricing, and Promotions - Own Amazon trading strategy and execution in the North America market. - Direct Category Managers on range strategy and SKU-level performance management. - Set and execute pricing strategies aligned to margin targets and competitive positioning. - Approve and control promotions, deals, and discounting activity. - Review SKU-level performance and take decisive action on underperforming products. - Balance growth opportunities with margin protection and stock risk. 6. PPC and Traffic Control - Own PPC direction, execution, and outcomes. - Set targets and priorities for PPC Executives. - Ensure PPC spend is ROI-driven, stock-aware, and margin-led. - Monitor and optimise TACoS, ACOS, conversion rates, and organic vs paid mix. - Pause, scale, or redirect spend based on performance and inventory position. - Hold PPC execution accountable to commercial outcomes. 7. Catalogue, Content, and Listing Standards - Set standards for listing quality, content accuracy, and brand presentation. - Direct the Copywriter and Listings Uploaders on priorities and execution. - Ensure catalogue structure supports discoverability, conversion, and compliance. - Oversee new product launches and listing readiness. 8. Cross-Functional Leadership and Execution - Direct execution across PPC, Supply Chain, Compliance, Finance, and Operations. - Set clear priorities, actions, and deadlines for Amazon initiatives. - Escalate risks early and drive resolution across teams. - Ensure accountability and follow-through on agreed actions. 9. Performance Reporting and Insight - Own performance reporting cadence. - Deliver weekly trading updates and monthly performance reviews. - Analyse performance across revenue, margin, PPC, and stock health. - Direct the Commercial Analyst on insight generation and analysis. - Provide clear, actionable insights to senior stakeholders. - Translate insight into decisions and actions with clear ownership. 10. Compliance and Operational Readiness - Ensure products are compliant, correctly labelled, and sellable upon arrival. - Work with Compliance and Supply Chain to prevent blocked inventory or listing suspensions. - Maintain operational readiness for peak and seasonal trading. Measures of Success - Amazon P&L delivered in line with plan. - Strong leadership and performance of the Amazon team. - Stable and proactive account health management. - Accurate, trading-led demand decisions. - Controlled stock risk and storage exposure. - Profitable PPC performance. - Clear ownership demonstrated in both success and failure. Required Skills & Experience - Proven Amazon Expertise: Deep understanding of Amazon marketplace operations, trading, PPC, and account health management. - Commercial Acumen: Experience owning P&L, managing budgets, driving margin, and making data-driven trading decisions. - Analytical Skills: Ability to interpret complex datasets, analyse performance metrics, and translate insights into actionable business decisions. - Leadership & People Management: Track record of leading cross-functional teams, influencing stakeholders, and driving execution in a fast-paced environment. - Relationship Management: Strong capability in managing commercial relationships with Amazon and third-party partners. - Demand Planning Knowledge: Experience in forecasting, stock allocation, and inventory risk management. - Operational Excellence: Understanding of compliance, operational readiness, and catalogue/content standards. - Strategic Thinking: Ability to balance short-term trading decisions with long-term business objectives. - Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly to senior stakeholders. - Problem-Solving & Resilience: Proven ability to manage high-pressure situations, resolve escalations, and maintain account health proactively. Benefits: Casual dress; On-site parking; Employee Assistance Programme; Bright Exchange; Regular social events including summer & end of year parties.; Spontaneous employee well-being treats; An Amazon Birthday voucher; Vouchers at Christmas to shop with F&F; Staff Purchases; NEST Pension; Private medical insurance with Vitality health with various benefits including discounts on a gym membership. Please note: We do not accept unsolicited or speculative CVs from recruitment agencies. Any such submissions will not give rise to a fee or commission if the candidate is subsequently hired via direct application or an instructed recruitment partner.
Head of Surveying, Hampshire Competitve Salary, Bonus, Car Allowance, Pension, Health Care We have recently partnered with a fantastic property business located in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK are currently looking to appoint someone to be their Head of Surveying, where you will be contributing to their vision to be recognised as the market leading provider of services to the UK's property sector. This role will provide leadership, coaching and development to direct reports as well as continuously improving service delivery and generating growth for the surveying business. About You: Hold a degree in building surveying or equivalent. Membership/Fellowship of the Royal Institution of Chartered Surveyors (MRICS/FRICS). IT skills (NBS, MS Project Outlook, Word, Excel). Significant experience and evidence of performing in a similar role. Good technical writing, client-facing and communication skills. Excellent and inspiring communication and presentation skills with a clear ability to influence effectively across a matrix organisation and at senior levels. Exceptional stakeholder management skills. Well-organised, diligent, proactive, assertive and willing to work in a mutually supportive environment. An ability to win work and deliver business growth. A team player with a 'can-do' attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible. At ease in an evolving and ambiguous environment, not fazed by change and transformation at pace, and importantly can take people with them on the journey. Good leadership skills with ability to inspire, motivate, and coach direct reports and influence the wider team. Adaptable in communication style, displays gravitas with strong knowledge about their functional area and a passion for delivery. Responsibilities: Provide leadership and direction to Innovus Surveyors fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Oversee the planning, execution, and completion of surveying projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with project managers and teams to deliver successful surveying outcomes. Maintain a high level of technical expertise in surveying methodologies, tools, and technologies. Ensure that the surveying team is equipped with the latest tools and resources. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all surveying projects comply with legal requirements. Identify and mitigate potential risks associated with surveying projects, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jan 16, 2026
Full time
Head of Surveying, Hampshire Competitve Salary, Bonus, Car Allowance, Pension, Health Care We have recently partnered with a fantastic property business located in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK are currently looking to appoint someone to be their Head of Surveying, where you will be contributing to their vision to be recognised as the market leading provider of services to the UK's property sector. This role will provide leadership, coaching and development to direct reports as well as continuously improving service delivery and generating growth for the surveying business. About You: Hold a degree in building surveying or equivalent. Membership/Fellowship of the Royal Institution of Chartered Surveyors (MRICS/FRICS). IT skills (NBS, MS Project Outlook, Word, Excel). Significant experience and evidence of performing in a similar role. Good technical writing, client-facing and communication skills. Excellent and inspiring communication and presentation skills with a clear ability to influence effectively across a matrix organisation and at senior levels. Exceptional stakeholder management skills. Well-organised, diligent, proactive, assertive and willing to work in a mutually supportive environment. An ability to win work and deliver business growth. A team player with a 'can-do' attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible. At ease in an evolving and ambiguous environment, not fazed by change and transformation at pace, and importantly can take people with them on the journey. Good leadership skills with ability to inspire, motivate, and coach direct reports and influence the wider team. Adaptable in communication style, displays gravitas with strong knowledge about their functional area and a passion for delivery. Responsibilities: Provide leadership and direction to Innovus Surveyors fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Oversee the planning, execution, and completion of surveying projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with project managers and teams to deliver successful surveying outcomes. Maintain a high level of technical expertise in surveying methodologies, tools, and technologies. Ensure that the surveying team is equipped with the latest tools and resources. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all surveying projects comply with legal requirements. Identify and mitigate potential risks associated with surveying projects, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Social Media Manager (Podcasts / Video) Are you a creative storyteller with a passion for social media, video, and podcast production? Do you thrive in fast paced environments where no two days look the same? If so, this could be the perfect next step in your career. We re looking for a Social Media Manager to join our growing team and help shape the online presence of a diverse portfolio of B2C and B2B brands within the financial services sector. You ll play a key role in crafting standout content, driving organic performance, and supporting the wider social team to deliver campaigns with impact. What You ll Be Doing Managing organic social media activity across multiple platforms, ensuring consistent, high quality output. Producing engaging, innovative content - from ideation and concept development to briefing designers/copywriters and creating assets yourself. Leading on podcast and video content production, from planning through to execution. Reviewing and analysing the performance of organic campaigns to drive continuous improvement. Supporting the Head of Social and wider team with day to day tasks and campaign delivery. Working to agreed SLAs and KPIs to ensure efficient, professional execution of all social activity. What You ll Bring Essential 2+ years in an agency social role or 3+ years in house. Podcast and Video productions Strong understanding of TikTok, Instagram, Facebook, X, and LinkedIn. Hands on experience creating content including video and podcast production. Confident copywriting skills and a creative mindset. Excellent analytical ability and a data driven approach. Ability to work independently and thrive in a fast paced environment. Preferred Experience within the financial services sector. Familiarity with additional channels such as YouTube, Threads, Reddit, Pinterest, Snapchat, Bluesky, Trustpilot, etc. Experience using social media management tools (e.g., Sprout Social, Hootsuite). Understanding of FCA guidelines and other relevant regulatory frameworks. Strong communication skills and the ability to manage multiple projects simultaneously. A calm, positive attitude under pressure and a proactive approach to problem solving. Why Join Us? You ll be part of a collaborative, forward thinking team where creativity is encouraged, ideas are valued, and your work genuinely makes an impact. If you re ready to take ownership of exciting social projects and grow your skills in a supportive environment, we d love to hear from you. Social Media Manager (Podcasts / Video)
Jan 16, 2026
Full time
Social Media Manager (Podcasts / Video) Are you a creative storyteller with a passion for social media, video, and podcast production? Do you thrive in fast paced environments where no two days look the same? If so, this could be the perfect next step in your career. We re looking for a Social Media Manager to join our growing team and help shape the online presence of a diverse portfolio of B2C and B2B brands within the financial services sector. You ll play a key role in crafting standout content, driving organic performance, and supporting the wider social team to deliver campaigns with impact. What You ll Be Doing Managing organic social media activity across multiple platforms, ensuring consistent, high quality output. Producing engaging, innovative content - from ideation and concept development to briefing designers/copywriters and creating assets yourself. Leading on podcast and video content production, from planning through to execution. Reviewing and analysing the performance of organic campaigns to drive continuous improvement. Supporting the Head of Social and wider team with day to day tasks and campaign delivery. Working to agreed SLAs and KPIs to ensure efficient, professional execution of all social activity. What You ll Bring Essential 2+ years in an agency social role or 3+ years in house. Podcast and Video productions Strong understanding of TikTok, Instagram, Facebook, X, and LinkedIn. Hands on experience creating content including video and podcast production. Confident copywriting skills and a creative mindset. Excellent analytical ability and a data driven approach. Ability to work independently and thrive in a fast paced environment. Preferred Experience within the financial services sector. Familiarity with additional channels such as YouTube, Threads, Reddit, Pinterest, Snapchat, Bluesky, Trustpilot, etc. Experience using social media management tools (e.g., Sprout Social, Hootsuite). Understanding of FCA guidelines and other relevant regulatory frameworks. Strong communication skills and the ability to manage multiple projects simultaneously. A calm, positive attitude under pressure and a proactive approach to problem solving. Why Join Us? You ll be part of a collaborative, forward thinking team where creativity is encouraged, ideas are valued, and your work genuinely makes an impact. If you re ready to take ownership of exciting social projects and grow your skills in a supportive environment, we d love to hear from you. Social Media Manager (Podcasts / Video)
Role: Social & Performance Client Lead Location: Nottinghamshire Salary: Negotiable Social & Performance Client Lead We're an established, multi-disciplinary marketing partner working with ambitious brands across digital, social and performance-led channels. We're looking for a Social & Performance Client Lead to take ownership of the day-to-day delivery for a high-profile account within a fast-moving social environment. This role suits someone who thrives on structure, clarity and momentum - a confident client-facing operator who understands how strong relationships, well-run processes and smart social thinking come together to deliver results. What you'll be doing You'll be the central point of connection between the client and internal delivery teams, ensuring work moves smoothly from idea to execution. You'll build trust through clear communication, proactive planning and a strong understanding of what success looks like for your client. Your focus will be on the coordination and delivery of always-on and campaign-based social activity, spanning both organic and paid outputs. From forward planning and real-time opportunities to launches, optimisation and performance reporting, you'll keep activity on track and aligned to objectives. You'll manage multiple workstreams at once, overseeing briefs, timelines, approvals and dependencies while working closely with creative, production, digital and insight specialists. You'll bring structure to complexity and calm to pressure. Alongside delivery, you'll: Own schedules, trackers, status updates and core documentation Support senior leads with costings, budget control and financial administration Help improve ways of working to increase speed, consistency and quality Stay informed on platform changes, social trends and evolving user behaviour What we're looking for Essential Experience in a client-facing role within a marketing, digital or creative agency Proven ability to juggle multiple deadlines and priorities without losing attention to detail Experience coordinating cross-functional teams and specialist disciplines Clear, confident communication style with clients and internal teams A solid understanding of how social content is produced and adapted across channels Practical knowledge of performance-led social activity and measurement A level-headed, solutions-oriented approach Interested? Call TurnerFox Recruitment or email your CV
Jan 16, 2026
Full time
Role: Social & Performance Client Lead Location: Nottinghamshire Salary: Negotiable Social & Performance Client Lead We're an established, multi-disciplinary marketing partner working with ambitious brands across digital, social and performance-led channels. We're looking for a Social & Performance Client Lead to take ownership of the day-to-day delivery for a high-profile account within a fast-moving social environment. This role suits someone who thrives on structure, clarity and momentum - a confident client-facing operator who understands how strong relationships, well-run processes and smart social thinking come together to deliver results. What you'll be doing You'll be the central point of connection between the client and internal delivery teams, ensuring work moves smoothly from idea to execution. You'll build trust through clear communication, proactive planning and a strong understanding of what success looks like for your client. Your focus will be on the coordination and delivery of always-on and campaign-based social activity, spanning both organic and paid outputs. From forward planning and real-time opportunities to launches, optimisation and performance reporting, you'll keep activity on track and aligned to objectives. You'll manage multiple workstreams at once, overseeing briefs, timelines, approvals and dependencies while working closely with creative, production, digital and insight specialists. You'll bring structure to complexity and calm to pressure. Alongside delivery, you'll: Own schedules, trackers, status updates and core documentation Support senior leads with costings, budget control and financial administration Help improve ways of working to increase speed, consistency and quality Stay informed on platform changes, social trends and evolving user behaviour What we're looking for Essential Experience in a client-facing role within a marketing, digital or creative agency Proven ability to juggle multiple deadlines and priorities without losing attention to detail Experience coordinating cross-functional teams and specialist disciplines Clear, confident communication style with clients and internal teams A solid understanding of how social content is produced and adapted across channels Practical knowledge of performance-led social activity and measurement A level-headed, solutions-oriented approach Interested? Call TurnerFox Recruitment or email your CV
Head of Reinstatement Cost Assessment (RCA), Hampshire / South / South East (Flexible working) Negotiable Salary + Benefits Package (c15% bonus, 6.5k car allowance, 25 days holiday, medical, pension) We have recently partnered with a fantastic company based in New Milton in Hampshire. Innovus Group, have 25 years of trading behind them, with a highly successful track record, and broad client base covering the UK. Innovus are committed to delivering market leading solutions and professional services and as the Head of RCA, you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector. About You: A Chartered Building Surveyor & member of the RICS. Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types. Proven track record of successful project delivery, including the management of contractors and consultants. Strong commercial acumen with the ability to clearly articulate practice performance to senior management. Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives. In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery. Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including CDM. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally. Previous experience within RCA and the insurance industry is beneficial. Strong people management and stakeholder engagement capabilities. Robust project management and delivery skills. Experience in insurance remediation works (e.g., fire and flood damage) is desirable. Proficient IT skills, including Windows, report writing, Spons, and database systems. About the role: Provide leadership and direction to the RCA team, fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all RCA works comply with legal requirements. Identify and mitigate potential risks, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Produce documentation in full compliance with RICS regulations and best practice. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive, and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jan 16, 2026
Full time
Head of Reinstatement Cost Assessment (RCA), Hampshire / South / South East (Flexible working) Negotiable Salary + Benefits Package (c15% bonus, 6.5k car allowance, 25 days holiday, medical, pension) We have recently partnered with a fantastic company based in New Milton in Hampshire. Innovus Group, have 25 years of trading behind them, with a highly successful track record, and broad client base covering the UK. Innovus are committed to delivering market leading solutions and professional services and as the Head of RCA, you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector. About You: A Chartered Building Surveyor & member of the RICS. Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types. Proven track record of successful project delivery, including the management of contractors and consultants. Strong commercial acumen with the ability to clearly articulate practice performance to senior management. Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives. In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery. Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including CDM. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally. Previous experience within RCA and the insurance industry is beneficial. Strong people management and stakeholder engagement capabilities. Robust project management and delivery skills. Experience in insurance remediation works (e.g., fire and flood damage) is desirable. Proficient IT skills, including Windows, report writing, Spons, and database systems. About the role: Provide leadership and direction to the RCA team, fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all RCA works comply with legal requirements. Identify and mitigate potential risks, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Produce documentation in full compliance with RICS regulations and best practice. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive, and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
