Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex. Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references) Salary: £32,151 - £34,020 (pro rata). Contract: This is a permanent contract. Hours: 28 - 35 hours per week. Holiday: 25 days per year pro-rata, plus additional gift days at Christmas. To apply : Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Application deadline: 9am, Monday 2nd February 2026. Interviews: Wednesday 11th February 2026. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. The role of an ISVA is to support victims and survivors by: Ensuring their voice is heard. Helping them make the choices that feel right for them. Accompanying them to important appointments and to court. Supporting them with their next steps after the legal process is over, regardless of the outcome of the case. If victims and survivors are considering reporting to the police, ISVAs can also help them by: Providing impartial information to enable them to make an informed decision. Offering an overview of police processes and what to expect if they do decide to report. Supporting them in their next steps. CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford. Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC). Clients can also refer themselves. Duties and Responsibilities For all clients To liaise with CARA s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service. To undertake risk assessment and support needs analysis with clients. To develop individual service plans to address risks/support needs of clients. To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements. To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. To help clients to develop their own support network. To explain criminal, legal and if relevant, civil remedies to clients. To provide information in relation to the Criminal Injuries Compensation Scheme. Where relevant and with client s consent, to keep other agencies informed about important changes in client s situation. To consider safeguarding issues and follow CARA s safeguarding policy and procedures. If a client reports to the Police To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it. Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial. To liaise with the police and CPS on behalf of the client. To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice. To participate in case conferences with the police and CPS. To understand and support the need for some clients to access special measures. General To manage a caseload of around 50 clients (pro rata), including adults, young people and children. To travel to client meetings in a variety of settings, including outreach premises and clients homes. To maintain and monitor records, using a purpose-built online database. To follow procedures and protocols so that the safety of the client is kept central to any process. To note and feedback to other agencies any difficulties clients are having accessing their service. To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations. To participate in team meetings, supervision, training and development. To participate in co-location working within Colchester and Chelmsford police stations. To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions. To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts. To be aware of resources available regarding interpreters, signers etc. To attend regular team meetings and to work with colleagues to further the objectives of CARA. To adhere in full to all CARA s organisational policies and procedures, including safeguarding. To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports. To be administratively self-servicing. To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. You can read more about CARA s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds. About Synergy East CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
Jan 07, 2026
Full time
Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex. Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references) Salary: £32,151 - £34,020 (pro rata). Contract: This is a permanent contract. Hours: 28 - 35 hours per week. Holiday: 25 days per year pro-rata, plus additional gift days at Christmas. To apply : Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Application deadline: 9am, Monday 2nd February 2026. Interviews: Wednesday 11th February 2026. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. The role of an ISVA is to support victims and survivors by: Ensuring their voice is heard. Helping them make the choices that feel right for them. Accompanying them to important appointments and to court. Supporting them with their next steps after the legal process is over, regardless of the outcome of the case. If victims and survivors are considering reporting to the police, ISVAs can also help them by: Providing impartial information to enable them to make an informed decision. Offering an overview of police processes and what to expect if they do decide to report. Supporting them in their next steps. CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford. Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC). Clients can also refer themselves. Duties and Responsibilities For all clients To liaise with CARA s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service. To undertake risk assessment and support needs analysis with clients. To develop individual service plans to address risks/support needs of clients. To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements. To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. To help clients to develop their own support network. To explain criminal, legal and if relevant, civil remedies to clients. To provide information in relation to the Criminal Injuries Compensation Scheme. Where relevant and with client s consent, to keep other agencies informed about important changes in client s situation. To consider safeguarding issues and follow CARA s safeguarding policy and procedures. If a client reports to the Police To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it. Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial. To liaise with the police and CPS on behalf of the client. To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice. To participate in case conferences with the police and CPS. To understand and support the need for some clients to access special measures. General To manage a caseload of around 50 clients (pro rata), including adults, young people and children. To travel to client meetings in a variety of settings, including outreach premises and clients homes. To maintain and monitor records, using a purpose-built online database. To follow procedures and protocols so that the safety of the client is kept central to any process. To note and feedback to other agencies any difficulties clients are having accessing their service. To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations. To participate in team meetings, supervision, training and development. To participate in co-location working within Colchester and Chelmsford police stations. To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions. To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts. To be aware of resources available regarding interpreters, signers etc. To attend regular team meetings and to work with colleagues to further the objectives of CARA. To adhere in full to all CARA s organisational policies and procedures, including safeguarding. To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports. To be administratively self-servicing. To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. You can read more about CARA s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds. About Synergy East CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
Hello. We Are DesignScene. We craft design-led events and experiential marketing campaigns for brands worldwide. Most agencies talk about pushing boundaries but play it safe when budgets are on the line. We're different. We're confident, creative, innovative, and collaborative. We're called when conventional won't cut it. We build what others will photograph, like, save, and share. We're behind the experiences that Pinterest, Amazon, T Mobile, and Live Nation keep coming back for. We experiment with new materials and processes-whatever it takes to create something worth talking about. We are looking to strengthen our team with the addition of an HR Business partner in London to work across our global offices Overview What is the main purpose of the job? We're looking for a highly motivated and passionate HR Generalist to manage and develop the people function within a fast growing, dynamic and fast paced agency environment. You should have experience executing against the full employee life cycle covering recruitment, culture, retention, performance management, nurturing and development. The role will cover all our offices so understanding of international HR operations is helpful. Based in our London Head Office you will be the Senior HR leader with the support of a manager. You will be a strategic partner and work with the SLT to improve process, help shape and drive a culture that is aligned with the overall objectives and core values of the business. The role sits within the Senior Leadership team, reporting to the Operations Director. The DesignScene values that we look for are: Confident Creative Innovative Collaborative Sound like you? Get in touch! The Role: HR Business Partner Location: DesignScene ltd London (Mon & Fri WFH) Employment Type: Permanent Full time Salary: dependant on experience - £60k - £80k What do you have to achieve? Excellence in managing the People function Be the GO TO person for employee related matters Strategic partner with senior leaders Process improvement Culture growth within the business Great support and timely communication with relevant parties Strong partnership with other disciplines to ensure effective process and information flow Efficient working across international teams and time zones What do you have to do? Establish yourself as the HR Business Partner, being the go-to person for all employee-related matters Management of key functions within the HR remit, covering all aspects of the employee experience: EDI, recruitment process, engagement, employee relations, performance management, wellbeing, learning & development and talent management. You will be responsible for advising, assisting and strengthening line managers and employees with their queries Advise and manage any disciplinary or grievance procedures Keep policies and handbooks up to date and compliant, as well as advising senior management on legal and compliance matters. Ownership of onboarding new employees, ensuring that those joining the business are set up for success Ensure embedding of performance management process and objective setting Embody the DesignScene culture and values, partnering with our leadership team to help them build their teams What are the skills required? Excellent interpersonal and relationship building skills Strong leadership skills to guide, support and motivate the wider team Exceptional communication skills both written and verbal Organised and methodical Ability to collaborate with others to form best solutions You have a hands on, can do attitude ensuring that the detailed HR administrative tasks are completed Experience executing against the full employee life cycle Experience working with remote teams and/or distributed workforces is a plus Influencing and negotiating skills Knowledge of the events business is helpful but not essential What technical knowledge do you need? Ensure that HR administrative tasks are completed accurately and in a timely fashion Work in partnership with key stakeholders to ensure the objectives and requirements of the business are delivered Regular salary benchmarking Self motivated and experienced HR business partner who is a team player and loves working with a small, growing business with a shared sense of purpose Proactive, practical and empathetic approach to role Expert in Apple OS, Google G Suite, Microsoft Office, Apple Keynote International experience and knowledge is helpful CIPD level 5 is preferable Discresionary Bonus - based on business & Personl performance Holiday 22 days paid holiday per year. WFH Monday & Friday at home, Tues, Wed, Thurs in office for full time staff. Additional 18 bookable WFH/remote days. Equipment Company Mobile with US and UK number, Apple Laptop Medical Vitality Health Medical Insurance
Jan 07, 2026
Full time
Hello. We Are DesignScene. We craft design-led events and experiential marketing campaigns for brands worldwide. Most agencies talk about pushing boundaries but play it safe when budgets are on the line. We're different. We're confident, creative, innovative, and collaborative. We're called when conventional won't cut it. We build what others will photograph, like, save, and share. We're behind the experiences that Pinterest, Amazon, T Mobile, and Live Nation keep coming back for. We experiment with new materials and processes-whatever it takes to create something worth talking about. We are looking to strengthen our team with the addition of an HR Business partner in London to work across our global offices Overview What is the main purpose of the job? We're looking for a highly motivated and passionate HR Generalist to manage and develop the people function within a fast growing, dynamic and fast paced agency environment. You should have experience executing against the full employee life cycle covering recruitment, culture, retention, performance management, nurturing and development. The role will cover all our offices so understanding of international HR operations is helpful. Based in our London Head Office you will be the Senior HR leader with the support of a manager. You will be a strategic partner and work with the SLT to improve process, help shape and drive a culture that is aligned with the overall objectives and core values of the business. The role sits within the Senior Leadership team, reporting to the Operations Director. The DesignScene values that we look for are: Confident Creative Innovative Collaborative Sound like you? Get in touch! The Role: HR Business Partner Location: DesignScene ltd London (Mon & Fri WFH) Employment Type: Permanent Full time Salary: dependant on experience - £60k - £80k What do you have to achieve? Excellence in managing the People function Be the GO TO person for employee related matters Strategic partner with senior leaders Process improvement Culture growth within the business Great support and timely communication with relevant parties Strong partnership with other disciplines to ensure effective process and information flow Efficient working across international teams and time zones What do you have to do? Establish yourself as the HR Business Partner, being the go-to person for all employee-related matters Management of key functions within the HR remit, covering all aspects of the employee experience: EDI, recruitment process, engagement, employee relations, performance management, wellbeing, learning & development and talent management. You will be responsible for advising, assisting and strengthening line managers and employees with their queries Advise and manage any disciplinary or grievance procedures Keep policies and handbooks up to date and compliant, as well as advising senior management on legal and compliance matters. Ownership of onboarding new employees, ensuring that those joining the business are set up for success Ensure embedding of performance management process and objective setting Embody the DesignScene culture and values, partnering with our leadership team to help them build their teams What are the skills required? Excellent interpersonal and relationship building skills Strong leadership skills to guide, support and motivate the wider team Exceptional communication skills both written and verbal Organised and methodical Ability to collaborate with others to form best solutions You have a hands on, can do attitude ensuring that the detailed HR administrative tasks are completed Experience executing against the full employee life cycle Experience working with remote teams and/or distributed workforces is a plus Influencing and negotiating skills Knowledge of the events business is helpful but not essential What technical knowledge do you need? Ensure that HR administrative tasks are completed accurately and in a timely fashion Work in partnership with key stakeholders to ensure the objectives and requirements of the business are delivered Regular salary benchmarking Self motivated and experienced HR business partner who is a team player and loves working with a small, growing business with a shared sense of purpose Proactive, practical and empathetic approach to role Expert in Apple OS, Google G Suite, Microsoft Office, Apple Keynote International experience and knowledge is helpful CIPD level 5 is preferable Discresionary Bonus - based on business & Personl performance Holiday 22 days paid holiday per year. WFH Monday & Friday at home, Tues, Wed, Thurs in office for full time staff. Additional 18 bookable WFH/remote days. Equipment Company Mobile with US and UK number, Apple Laptop Medical Vitality Health Medical Insurance
Electrical Field Manager Basildon Permanent Competitive + Flexible Benefits Summary Freedom's Network Services team are looking for an Electrical Field Manager that can join an established team and hit the ground running. To manage/supervise all construction activity on underground cable installation and substation up to 132kv replacement work across Eastern Region of our operations covering various projects in UKPN. Must have electrical experience & knowledge of working within UKPN substation. Some of the key deliverables in this role will include: Survey work sites (prior, during and after) inc final re-measures to include and report to PM Plan works in field of expertise (Electrical/Civils) Effective planning and utilisation of staff. preview work areas prior to works commencing Compile job packs for setting teams to work Carry out forward planning to identify future resource needs Compiling and submitting Permits/PAIs Setting to work of staff and ensuring compliance against procedures Proactively managing H&S issues & concerns, working closely with Project Management, Design and Site Management staff so that an accident and incident free culture is maintained Maintain awareness of H&S policy and rules and keep up to date on changes that impact your role. Ensure compliance with CDM Regulations Motivate Field staff to deliver high quality work in a consistent manner Ensure all site documentation is compiled and returned to the project manager Ensure construction teams are equipped with the correct tools for the job - eg IT equipment, general and special tooling etc. What we're looking for: Experience of managing sites and field-based staff on high voltage cable and substation projects and U/G works Electrical knowledge HV, EHV of substation builds and replacement works NRSW IoSH - Managing Safety, OR SMSTS, SSSTS First aid, manual handling CDM awareness Good IT skills Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Jan 06, 2026
Full time
Electrical Field Manager Basildon Permanent Competitive + Flexible Benefits Summary Freedom's Network Services team are looking for an Electrical Field Manager that can join an established team and hit the ground running. To manage/supervise all construction activity on underground cable installation and substation up to 132kv replacement work across Eastern Region of our operations covering various projects in UKPN. Must have electrical experience & knowledge of working within UKPN substation. Some of the key deliverables in this role will include: Survey work sites (prior, during and after) inc final re-measures to include and report to PM Plan works in field of expertise (Electrical/Civils) Effective planning and utilisation of staff. preview work areas prior to works commencing Compile job packs for setting teams to work Carry out forward planning to identify future resource needs Compiling and submitting Permits/PAIs Setting to work of staff and ensuring compliance against procedures Proactively managing H&S issues & concerns, working closely with Project Management, Design and Site Management staff so that an accident and incident free culture is maintained Maintain awareness of H&S policy and rules and keep up to date on changes that impact your role. Ensure compliance with CDM Regulations Motivate Field staff to deliver high quality work in a consistent manner Ensure all site documentation is compiled and returned to the project manager Ensure construction teams are equipped with the correct tools for the job - eg IT equipment, general and special tooling etc. What we're looking for: Experience of managing sites and field-based staff on high voltage cable and substation projects and U/G works Electrical knowledge HV, EHV of substation builds and replacement works NRSW IoSH - Managing Safety, OR SMSTS, SSSTS First aid, manual handling CDM awareness Good IT skills Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Role: Head of Product Reports to: Head of Technology Location: Remote working (UK based) We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Circa £90k p.a, depending on experience, plus equity and benefits Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. About Vestd Vestd is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd's big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a B Corp-certified company, which means we're committed to balancing profit with purpose. We care about our people, our customers, and the wider world - and we hold ourselves to the highest social and environmental standards. If you'd like to learn more about Vestd, check out this short video from our founder, Ifty. Equality, diversity and inclusion (EDI) at Vestd At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We're committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. Research shows that while men are likely to apply when they meet 60% of a job's requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That's why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. The role We're looking for an experienced, strategic, and hands-on Head of Product to lead the continued development of our equity management platform. You will own the product vision, strategy, roadmap, and execution - ensuring we build a category-leading experience for founders, finance teams, employees, advisors, and investors. This is a critical role in our next stage of growth. Your work will shape how companies manage cap tables, share schemes, valuations, equity operations, reporting, and compliance. You will bring clarity and direction to the product function, working closely with Engineering & Design, Revenue, and Customer Success operations to help us scale. This is a builder role - ideal for someone who thrives in high-growth environments and wants to own the full product lifecycle end-to-end. The primary responsibilities of this role We cannot provide an exhaustive list of duties; additional duties will arise, but the following will be core elements of this role: Product Vision & Strategy Define and articulate a compelling long-term product vision aligned with company goals. Translate a vision into a clear, customer-centric product strategy and roadmap. Identify new commercial opportunities across equity management (EMI/CSOP, valuations, cap tables, investor reporting, scenario modelling, data integrations). Understand emerging market trends in FinTech, equity operations, and compliance. Roadmap Ownership & Delivery Prioritise product initiatives based on customer value, business impact, and feasibility. Ensure roadmaps are realistic, well-communicated, and tightly aligned with GTM teams. Drive strong delivery discipline across the product teams. Execution & Leadership Own the full product lifecycle: discovery validation design delivery iteration. Lead and mentor a high-performing team of Product Managers. Introduce best practices in product process, frameworks, documentation and decision-making. Customer Insight & Research Deeply understand user needs across founders, CFOs, legal teams, HR, employees, investors and advisors. Regularly run discovery interviews, usability sessions and validation workshops. Translate insights into actionable product opportunities. Cross-Functional Enablement Align with Revenue, Partnerships, Marketing and CS on positioning, launches and adoption. Collaborate with RevOps and Data teams to measure product usage, behavioural signals, and feature impact. Lead product training for internal teams. Operational Excellence Use product analytics tools and dashboards to monitor adoption, retention, churn signals and feature utilisation. Measure and improve key product metrics. Establish a product decision-making framework that balances speed with rigour. Equity Domain Expertise (Can Learn in Role) Develop a strong understanding of company equity structures, cap table logic, share schemes (EMI/CSOP), valuations, tax rules, and investor compliance. Work with subject-matter experts to translate complex topics into simple, intuitive product experiences. Essential elements for this role These are the skills and qualifications we consider important for this role: 6 or more years in Product Management, with at least 3-4 years in a senior product leadership role. Experience in B2B SaaS, preferably with complex workflows, multi-stakeholder products, or financial/operational tools. A track record of shipping high-quality software at pace. Ability to balance strategic thinking with hands-on product execution. Very strong collaboration and communication skills across engineering, design, and commercial teams. Data-driven decision-making with excellent analytical and research skills. Experience leading and developing Product Managers. Nice to have These will help you stand out from the pack: Experience in equity management, payroll/HR tech, financial SaaS, or compliance-heavy domains. Experience building onboarding, activation, or PLG-style product experiences. Experience integrating with accounting, HRIS, payroll, banking, or legal platforms. What does success look like in this role? Within 3-6 months, you will have: Delivered a clear, customer-aligned product strategy and roadmap Introduced a comprehensive metric system, increasing adoption, and time-to-value. Delivered new capabilities that strengthen our equity management offering. Introduced strong product discovery and research practices. Built trust and alignment with Revenue, CS, Sales, and Partnerships teams. Developed a strong, empowered product team with clear responsibilities. Positioned the platform competitively in the market with meaningful differentiation. Culture fit What makes Vestd folk collaborative, adaptable, and eager to grow? Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm. Adaptable - open to taking on responsibilities beyond the defined role as needed. Passionate about contributing to a culture of innovation, collaboration, and continuous improvement. Embraces technology to improve processes and drive efficiency. What you can expect Our culture is our backbone (BreatheHR named us one of the 'Top 3 Companies in the UK for Company Culture'), and we take team happiness seriously. Vestd strives to be as principled as possible. We're all about Goal 8 of the United Nations 'Sustainable Development Goals . This goal is about 'Decent work and economic growth,' and we consider it both with our external activities and internal workings. We'll do everything we can to help you grow in your role. In return, you'll want to learn all about our industry and do all you can to help us continue leading it. Vestd is "remote-first", so in return for your commitment, diligence, and productivity, you'll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers' schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our five-star reviews . Vestd's excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud's Fintech50. See more about our awards here . This could be the perfect opportunity if you're an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Why work at Vestd? Vestd is a great place to work. Don't just take our word for it - take a look at the award-winning suite of benefits that you can look forward to as one of our folk: . click apply for full job details
Jan 06, 2026
Full time
Role: Head of Product Reports to: Head of Technology Location: Remote working (UK based) We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Circa £90k p.a, depending on experience, plus equity and benefits Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. About Vestd Vestd is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd's big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a B Corp-certified company, which means we're committed to balancing profit with purpose. We care about our people, our customers, and the wider world - and we hold ourselves to the highest social and environmental standards. If you'd like to learn more about Vestd, check out this short video from our founder, Ifty. Equality, diversity and inclusion (EDI) at Vestd At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We're committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. Research shows that while men are likely to apply when they meet 60% of a job's requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That's why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. The role We're looking for an experienced, strategic, and hands-on Head of Product to lead the continued development of our equity management platform. You will own the product vision, strategy, roadmap, and execution - ensuring we build a category-leading experience for founders, finance teams, employees, advisors, and investors. This is a critical role in our next stage of growth. Your work will shape how companies manage cap tables, share schemes, valuations, equity operations, reporting, and compliance. You will bring clarity and direction to the product function, working closely with Engineering & Design, Revenue, and Customer Success operations to help us scale. This is a builder role - ideal for someone who thrives in high-growth environments and wants to own the full product lifecycle end-to-end. The primary responsibilities of this role We cannot provide an exhaustive list of duties; additional duties will arise, but the following will be core elements of this role: Product Vision & Strategy Define and articulate a compelling long-term product vision aligned with company goals. Translate a vision into a clear, customer-centric product strategy and roadmap. Identify new commercial opportunities across equity management (EMI/CSOP, valuations, cap tables, investor reporting, scenario modelling, data integrations). Understand emerging market trends in FinTech, equity operations, and compliance. Roadmap Ownership & Delivery Prioritise product initiatives based on customer value, business impact, and feasibility. Ensure roadmaps are realistic, well-communicated, and tightly aligned with GTM teams. Drive strong delivery discipline across the product teams. Execution & Leadership Own the full product lifecycle: discovery validation design delivery iteration. Lead and mentor a high-performing team of Product Managers. Introduce best practices in product process, frameworks, documentation and decision-making. Customer Insight & Research Deeply understand user needs across founders, CFOs, legal teams, HR, employees, investors and advisors. Regularly run discovery interviews, usability sessions and validation workshops. Translate insights into actionable product opportunities. Cross-Functional Enablement Align with Revenue, Partnerships, Marketing and CS on positioning, launches and adoption. Collaborate with RevOps and Data teams to measure product usage, behavioural signals, and feature impact. Lead product training for internal teams. Operational Excellence Use product analytics tools and dashboards to monitor adoption, retention, churn signals and feature utilisation. Measure and improve key product metrics. Establish a product decision-making framework that balances speed with rigour. Equity Domain Expertise (Can Learn in Role) Develop a strong understanding of company equity structures, cap table logic, share schemes (EMI/CSOP), valuations, tax rules, and investor compliance. Work with subject-matter experts to translate complex topics into simple, intuitive product experiences. Essential elements for this role These are the skills and qualifications we consider important for this role: 6 or more years in Product Management, with at least 3-4 years in a senior product leadership role. Experience in B2B SaaS, preferably with complex workflows, multi-stakeholder products, or financial/operational tools. A track record of shipping high-quality software at pace. Ability to balance strategic thinking with hands-on product execution. Very strong collaboration and communication skills across engineering, design, and commercial teams. Data-driven decision-making with excellent analytical and research skills. Experience leading and developing Product Managers. Nice to have These will help you stand out from the pack: Experience in equity management, payroll/HR tech, financial SaaS, or compliance-heavy domains. Experience building onboarding, activation, or PLG-style product experiences. Experience integrating with accounting, HRIS, payroll, banking, or legal platforms. What does success look like in this role? Within 3-6 months, you will have: Delivered a clear, customer-aligned product strategy and roadmap Introduced a comprehensive metric system, increasing adoption, and time-to-value. Delivered new capabilities that strengthen our equity management offering. Introduced strong product discovery and research practices. Built trust and alignment with Revenue, CS, Sales, and Partnerships teams. Developed a strong, empowered product team with clear responsibilities. Positioned the platform competitively in the market with meaningful differentiation. Culture fit What makes Vestd folk collaborative, adaptable, and eager to grow? Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm. Adaptable - open to taking on responsibilities beyond the defined role as needed. Passionate about contributing to a culture of innovation, collaboration, and continuous improvement. Embraces technology to improve processes and drive efficiency. What you can expect Our culture is our backbone (BreatheHR named us one of the 'Top 3 Companies in the UK for Company Culture'), and we take team happiness seriously. Vestd strives to be as principled as possible. We're all about Goal 8 of the United Nations 'Sustainable Development Goals . This goal is about 'Decent work and economic growth,' and we consider it both with our external activities and internal workings. We'll do everything we can to help you grow in your role. In return, you'll want to learn all about our industry and do all you can to help us continue leading it. Vestd is "remote-first", so in return for your commitment, diligence, and productivity, you'll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers' schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our five-star reviews . Vestd's excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud's Fintech50. See more about our awards here . This could be the perfect opportunity if you're an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Why work at Vestd? Vestd is a great place to work. Don't just take our word for it - take a look at the award-winning suite of benefits that you can look forward to as one of our folk: . click apply for full job details
payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts. About the Role The Client Due Diligence Manager (Onboarding) is a key member of payabl.'s newly established CDD Team, responsible for standardizing and optimizing the global onboarding process across all products and entities. By centralizing due diligence activities previously managed across different teams and locations, this team enhances operational efficiency, regulatory compliance, and risk monitoring-supporting payabl.'s continued growth as a global payment solutions provider. In this role, you will oversee the end-to-end due diligence process for new merchants, partners, and third parties, ensuring full compliance with relevant regulations. As the primary client contact during onboarding, you will work closely with internal stakeholders across Sales, Customer Success, AML, Product, Risk, and Finance to facilitate seamless and compliant onboarding experiences. Success in this position requires critical thinking, autonomy, and the ability to handle complex cases while building strong relationships with both internal teams and external partners. Location: London Office Reporting to: Chief Regulatory Officer What You'll Do Customer Due Diligence (CDD): Perform end-to-end CDD, reviewing prospect cases and conducting risk assessments to categorize and monitor customers accurately. Approval & Escalation: Approve low- and medium-risk merchants and escalate high-risk or complex cases to regional MLROs/AMLCOs with detailed analysis. Client Engagement: Serve as the main point of contact during client onboarding, building strong relationships, guiding clients through the process, and ensuring all regulatory requirements are met. Due Diligence & Risk Screening: Identify and verify client information, analyze operations, and gather necessary data to understand their business activities. Screen for PEP/Sanctions and other risk factors, escalating cases when needed. Collaboration & Reporting: Work closely with AMLCOs/MLROs on case analysis, prepare suspicious activity reports (SARs), and update CDD procedures to maintain alignment with company policies. Compliance & Documentation: Ensure data integrity and confidentiality while maintaining accurate customer files in line with KYC regulations. Stakeholder Interaction: Collaborate with various departments (Legal, AML, IT, Product, Risk, Sales) to ensure CDD process alignment and respond to RFIs from banking and third-party partners. Audit Support: Participate in audits and regulatory inspections, providing necessary documentation to demonstrate compliance. Who you are You are a detail oriented, analytical professional with a strong background in compliance and due diligence. You have a deep understanding of CDD/KYC frameworks, regulatory requirements, and risk assessment methodologies. You can work autonomously while managing multiple priorities and communicating effectively with stakeholders at all levels. What we are looking for 5+ years of experience in AML, CDD, or risk management within fintech, banking, or payments. Strong knowledge of CDD/KYC processes, AML regulations, and compliance frameworks, preferably in the UK, Cyprus or Lithuania. Experience handling B2B clients, particularly in banking and acquiring sectors. Ability to explain compliance requirements clearly and manage client relationships. Confident working autonomously and making decisions when needed. Proficiency in screening tools, risk assessment frameworks, and case management systems. Strong analytical skills with the ability to multitask and act quickly. Proactive and results driven, with a positive approach to overcoming challenges. AML certification (e.g., CAMS or equivalent) will be a huge plus. The perks of being a payabl.er Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed. Grow with Us: Annual Learning Budget for professional development (eligible after probation)-because your growth is our growth. Dine Your Way: Savour convenience with a £150 monthly Uber Eats credit-your favourite meals, delivered right to you. Commute in Comfort: After successfully completing your probation, enjoy an extra £150 per month transportation allowance, added to your salary to make your commute smoother. Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations. Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community Our Hiring Process First Interview: Conducted by the Talent Acquisition team ( min). Final Behavioral Interview - Focused team fit, with participation from the Head of Talent Acquisition, and Chief Regulatory Officer. Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team! If this role seems like a good match, please submit your resume. All applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at
Jan 06, 2026
Full time
payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts. About the Role The Client Due Diligence Manager (Onboarding) is a key member of payabl.'s newly established CDD Team, responsible for standardizing and optimizing the global onboarding process across all products and entities. By centralizing due diligence activities previously managed across different teams and locations, this team enhances operational efficiency, regulatory compliance, and risk monitoring-supporting payabl.'s continued growth as a global payment solutions provider. In this role, you will oversee the end-to-end due diligence process for new merchants, partners, and third parties, ensuring full compliance with relevant regulations. As the primary client contact during onboarding, you will work closely with internal stakeholders across Sales, Customer Success, AML, Product, Risk, and Finance to facilitate seamless and compliant onboarding experiences. Success in this position requires critical thinking, autonomy, and the ability to handle complex cases while building strong relationships with both internal teams and external partners. Location: London Office Reporting to: Chief Regulatory Officer What You'll Do Customer Due Diligence (CDD): Perform end-to-end CDD, reviewing prospect cases and conducting risk assessments to categorize and monitor customers accurately. Approval & Escalation: Approve low- and medium-risk merchants and escalate high-risk or complex cases to regional MLROs/AMLCOs with detailed analysis. Client Engagement: Serve as the main point of contact during client onboarding, building strong relationships, guiding clients through the process, and ensuring all regulatory requirements are met. Due Diligence & Risk Screening: Identify and verify client information, analyze operations, and gather necessary data to understand their business activities. Screen for PEP/Sanctions and other risk factors, escalating cases when needed. Collaboration & Reporting: Work closely with AMLCOs/MLROs on case analysis, prepare suspicious activity reports (SARs), and update CDD procedures to maintain alignment with company policies. Compliance & Documentation: Ensure data integrity and confidentiality while maintaining accurate customer files in line with KYC regulations. Stakeholder Interaction: Collaborate with various departments (Legal, AML, IT, Product, Risk, Sales) to ensure CDD process alignment and respond to RFIs from banking and third-party partners. Audit Support: Participate in audits and regulatory inspections, providing necessary documentation to demonstrate compliance. Who you are You are a detail oriented, analytical professional with a strong background in compliance and due diligence. You have a deep understanding of CDD/KYC frameworks, regulatory requirements, and risk assessment methodologies. You can work autonomously while managing multiple priorities and communicating effectively with stakeholders at all levels. What we are looking for 5+ years of experience in AML, CDD, or risk management within fintech, banking, or payments. Strong knowledge of CDD/KYC processes, AML regulations, and compliance frameworks, preferably in the UK, Cyprus or Lithuania. Experience handling B2B clients, particularly in banking and acquiring sectors. Ability to explain compliance requirements clearly and manage client relationships. Confident working autonomously and making decisions when needed. Proficiency in screening tools, risk assessment frameworks, and case management systems. Strong analytical skills with the ability to multitask and act quickly. Proactive and results driven, with a positive approach to overcoming challenges. AML certification (e.g., CAMS or equivalent) will be a huge plus. The perks of being a payabl.er Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed. Grow with Us: Annual Learning Budget for professional development (eligible after probation)-because your growth is our growth. Dine Your Way: Savour convenience with a £150 monthly Uber Eats credit-your favourite meals, delivered right to you. Commute in Comfort: After successfully completing your probation, enjoy an extra £150 per month transportation allowance, added to your salary to make your commute smoother. Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations. Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community Our Hiring Process First Interview: Conducted by the Talent Acquisition team ( min). Final Behavioral Interview - Focused team fit, with participation from the Head of Talent Acquisition, and Chief Regulatory Officer. Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team! If this role seems like a good match, please submit your resume. All applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at
Maintenance Supervisor (Electrical)Plymouth - Drake Circus Shopping CentrePermanentSalary : £44,000 per annum, plus excellent benefits, overtime, and free on-site parking NG Bailey Facilities Services are recruiting for an experienced Electrical Maintenance Supervisor to join our team at Drake Circus Shopping Centre , located in the heart of Plymouth's vibrant city centre. With high footfall and a diverse mix of retail and leisure occupiers, this is a fast-paced and complex environment that offers an excellent opportunity to lead and influence site operations. As Maintenance Supervisor, you will be responsible for the day-to-day supervision of site engineering activities, leading a team of Technicians, coordinating planned and reactive maintenance, supporting small works, and maintaining strong working relationships with the client and centre occupiers. This is a hands-on role requiring both technical expertise and strong leadership capability. Working hours: Monday to Friday, 08:00-17:00, with flexibility required to meet operational needs. Key Responsibilities Lead and supervise a team of six on-site Technicians. Carry out hands-on electrical (and some mechanical) maintenance as required. Ensure reactive and planned maintenance tasks are completed in line with contract KPIs. Oversee PPM delivery and ensure statutory compliance. Monitor and maintain building systems, including BMS, HVAC, pumps, and control systems. Conduct regular site inspections and safety audits in line with NG Bailey standards. Ensure full compliance with health & safety legislation and company procedures. Coordinate and supervise specialist subcontractors when required. Ensure accurate completion of all maintenance documentation and client system updates. Produce reports, checklists, and maintenance records using Microsoft Word and Excel. What We're Looking For We are seeking an experienced Supervisor with a strong electrical bias , capable of leading teams in a large commercial environment while remaining hands-on and customer-focused. Essential Qualifications and Experience: NVQ / City & Guilds Level 3 in Electrical Installation or equivalent. 18th Edition Wiring Regulations. Proven experience delivering electrical and mechanical PPM programmes. Strong technical knowledge of AHUs, HVAC systems, heating and ventilation plant, water systems and treatment, emergency generators, and associated building services. Good working knowledge of BMS and emergency lighting systems (desirable). Flexible, proactive, and able to work independently or as part of a team. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary : £44,000 per annum, Plus O/T Available 25 Days Holiday plus 8 Bank Holidays Sick Pay Pension with a leading provider and employer contribution Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 06, 2026
Full time
Maintenance Supervisor (Electrical)Plymouth - Drake Circus Shopping CentrePermanentSalary : £44,000 per annum, plus excellent benefits, overtime, and free on-site parking NG Bailey Facilities Services are recruiting for an experienced Electrical Maintenance Supervisor to join our team at Drake Circus Shopping Centre , located in the heart of Plymouth's vibrant city centre. With high footfall and a diverse mix of retail and leisure occupiers, this is a fast-paced and complex environment that offers an excellent opportunity to lead and influence site operations. As Maintenance Supervisor, you will be responsible for the day-to-day supervision of site engineering activities, leading a team of Technicians, coordinating planned and reactive maintenance, supporting small works, and maintaining strong working relationships with the client and centre occupiers. This is a hands-on role requiring both technical expertise and strong leadership capability. Working hours: Monday to Friday, 08:00-17:00, with flexibility required to meet operational needs. Key Responsibilities Lead and supervise a team of six on-site Technicians. Carry out hands-on electrical (and some mechanical) maintenance as required. Ensure reactive and planned maintenance tasks are completed in line with contract KPIs. Oversee PPM delivery and ensure statutory compliance. Monitor and maintain building systems, including BMS, HVAC, pumps, and control systems. Conduct regular site inspections and safety audits in line with NG Bailey standards. Ensure full compliance with health & safety legislation and company procedures. Coordinate and supervise specialist subcontractors when required. Ensure accurate completion of all maintenance documentation and client system updates. Produce reports, checklists, and maintenance records using Microsoft Word and Excel. What We're Looking For We are seeking an experienced Supervisor with a strong electrical bias , capable of leading teams in a large commercial environment while remaining hands-on and customer-focused. Essential Qualifications and Experience: NVQ / City & Guilds Level 3 in Electrical Installation or equivalent. 18th Edition Wiring Regulations. Proven experience delivering electrical and mechanical PPM programmes. Strong technical knowledge of AHUs, HVAC systems, heating and ventilation plant, water systems and treatment, emergency generators, and associated building services. Good working knowledge of BMS and emergency lighting systems (desirable). Flexible, proactive, and able to work independently or as part of a team. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary : £44,000 per annum, Plus O/T Available 25 Days Holiday plus 8 Bank Holidays Sick Pay Pension with a leading provider and employer contribution Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Overhead Linesman - Freedom Group Field-Based (Basingstoke)PermanentCompetitive Salary + Company Van + Flexible Benefits Freedom Group have a fantastic opportunity for an experienced Overhead Linesman to join our Network Services team. This field-based role is essential to the safe and efficient delivery of overhead line projects up to 33kV, working as part of a skilled team and reporting directly to the Chargehand Linesman. We're particularly looking for candidates with SSE Authorisations, including live line working, PTW receipt, LV linking, polarity training, and substation entry. Some of the key deliverables in this role will include: Installing, building, and refurbishing overhead lines up to 33kV. Working in accordance with Freedom and client standards, policies, and procedures. Maintaining and developing personal competence in line with legislative and client requirements. Supporting safe, effective, and efficient operations as part of a team. Liaising with third parties to ensure smooth project delivery. Completing daily risk assessments and maintaining site safety. Following method statements and reporting accidents or near misses. Upholding Freedom's values and delivering work to high standards. What we're looking for: We're looking for a reliable and skilled individual with a strong background in overhead line work and a commitment to safety. Ideally, you'll have: Required Qualifications: Full UK Driving Licence (towing capability - training can be provided) First Aid & Manual Handling Working at Height Winch Operation (training can be provided) IPAF MEWP Operation NRSWA Operative SSE DNO Authorisations (up to 33kV, live line working, PTW, LV linking, polarity, substation entry) Chainsaw Certification City & Guilds 2322 Environmental Awareness Safe Digging Techniques Required Skills: Minimum level of training and experience in the electricity industry Practical experience of overhead line works up to 33kV Sound knowledge of Health & Safety and its practical implications Strong communication skills and excellent teamwork Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company Car/Car Allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 06, 2026
Full time
Overhead Linesman - Freedom Group Field-Based (Basingstoke)PermanentCompetitive Salary + Company Van + Flexible Benefits Freedom Group have a fantastic opportunity for an experienced Overhead Linesman to join our Network Services team. This field-based role is essential to the safe and efficient delivery of overhead line projects up to 33kV, working as part of a skilled team and reporting directly to the Chargehand Linesman. We're particularly looking for candidates with SSE Authorisations, including live line working, PTW receipt, LV linking, polarity training, and substation entry. Some of the key deliverables in this role will include: Installing, building, and refurbishing overhead lines up to 33kV. Working in accordance with Freedom and client standards, policies, and procedures. Maintaining and developing personal competence in line with legislative and client requirements. Supporting safe, effective, and efficient operations as part of a team. Liaising with third parties to ensure smooth project delivery. Completing daily risk assessments and maintaining site safety. Following method statements and reporting accidents or near misses. Upholding Freedom's values and delivering work to high standards. What we're looking for: We're looking for a reliable and skilled individual with a strong background in overhead line work and a commitment to safety. Ideally, you'll have: Required Qualifications: Full UK Driving Licence (towing capability - training can be provided) First Aid & Manual Handling Working at Height Winch Operation (training can be provided) IPAF MEWP Operation NRSWA Operative SSE DNO Authorisations (up to 33kV, live line working, PTW, LV linking, polarity, substation entry) Chainsaw Certification City & Guilds 2322 Environmental Awareness Safe Digging Techniques Required Skills: Minimum level of training and experience in the electricity industry Practical experience of overhead line works up to 33kV Sound knowledge of Health & Safety and its practical implications Strong communication skills and excellent teamwork Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company Car/Car Allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
STRATEGIC RESOURCES EUROPEAN RECRUITMENT CONSULTANTS LTD
Aberdeen, Aberdeenshire
HEAD OF STRATEGY & GROWTH Our client, a Major Oil and Gas Operator is seeking a Head of Strategy and Growth. This is a high calibre position with excellent salary and benefits. The role is based in Aberdeen with a hybrid working system in place. Role Overview: The Head of Strategy & Growth will serve as a critical strategic leader within the CFO organisation. This role is responsible for shaping enterprise strategy, evaluating long-term growth opportunities, driving strategic initiatives, and leading corporate development activities such as partnerships, market expansion, and M&A assessments. Partnering closely with the CFO and executive committee, this leader will bring analytical rigor, strategic insight, and cross-functional influence to help the company achieve its financial and operational ambitions. Success in the role will look like: Resource maturation improves leading to near, medium and long term growth Balance sheet strength supports ongoing distributions to investors Strong organic growth supports the prospect of inorganic growth The client is proactive in dealing with market exposure Key Responsibilities: Strategic Planning & Execution: Lead the annual and multi-year strategic planning process, ensuring alignment with corporate goals and priorities. Identify long-term trends, scenario plans, and emerging opportunities to guide investment and resource allocation. Lead the periodic review of the client's perspective on market fundamentals and assumptions Translate strategic objectives into actionable initiatives, KPIs, and execution roadmaps. Partner with both Business and Finance to assess strategic opportunity space and value creation potential. Business Development & Growth Initiatives: Develop and drive the company's business development strategy Source, evaluate, and structure strategic partnerships, alliances, and joint ventures. Lead and drive BD opportunities in collaboration with Finance, Legal, and external advisors. Work with Finance to build market assessments, business cases and models for BD opportunities that support strategy. Strategic Insights & Analytics: Lead market, competitor, and customer analysis to inform strategic priorities. Strengthen the knowledge and capabilities of Board of Directors and Leadership teams on strategic and macro economical context Cross-Functional Leadership & Influence: Serve as a key thought partner to the CFO, CEO, and senior executives. Drive alignment across production, operations, and finance to ensure successful execution of strategic initiatives. Manage cross-functional strategic projects, ensuring timelines, budgets, and outcomes are achieved. Qualifications & Experience: Significant experience in strategy, corporate development, business development, management consulting, investment banking, or related fields. Proven track record leading strategic planning processes and growth initiatives. Experience working with or within a CFO organisation is a strong advantage. Prior involvement in M&A (sourcing, diligence, integration) preferred. Skills & Capabilities: Exceptional strategic thinking with strong financial and analytical acumen. Ability to synthesize complex information and communicate clearly at the executive and board level. Strong project management and cross-functional leadership skills. Highly collaborative with strong business judgment and an ability to influence without authority. Personal Attributes: High integrity and strong ownership mentality. Comfortable operating in fast-paced, ambiguous environments. Forward-thinking, innovative, and able to challenge the status quo. Executive presence and excellent communication skills.
Jan 06, 2026
Full time
HEAD OF STRATEGY & GROWTH Our client, a Major Oil and Gas Operator is seeking a Head of Strategy and Growth. This is a high calibre position with excellent salary and benefits. The role is based in Aberdeen with a hybrid working system in place. Role Overview: The Head of Strategy & Growth will serve as a critical strategic leader within the CFO organisation. This role is responsible for shaping enterprise strategy, evaluating long-term growth opportunities, driving strategic initiatives, and leading corporate development activities such as partnerships, market expansion, and M&A assessments. Partnering closely with the CFO and executive committee, this leader will bring analytical rigor, strategic insight, and cross-functional influence to help the company achieve its financial and operational ambitions. Success in the role will look like: Resource maturation improves leading to near, medium and long term growth Balance sheet strength supports ongoing distributions to investors Strong organic growth supports the prospect of inorganic growth The client is proactive in dealing with market exposure Key Responsibilities: Strategic Planning & Execution: Lead the annual and multi-year strategic planning process, ensuring alignment with corporate goals and priorities. Identify long-term trends, scenario plans, and emerging opportunities to guide investment and resource allocation. Lead the periodic review of the client's perspective on market fundamentals and assumptions Translate strategic objectives into actionable initiatives, KPIs, and execution roadmaps. Partner with both Business and Finance to assess strategic opportunity space and value creation potential. Business Development & Growth Initiatives: Develop and drive the company's business development strategy Source, evaluate, and structure strategic partnerships, alliances, and joint ventures. Lead and drive BD opportunities in collaboration with Finance, Legal, and external advisors. Work with Finance to build market assessments, business cases and models for BD opportunities that support strategy. Strategic Insights & Analytics: Lead market, competitor, and customer analysis to inform strategic priorities. Strengthen the knowledge and capabilities of Board of Directors and Leadership teams on strategic and macro economical context Cross-Functional Leadership & Influence: Serve as a key thought partner to the CFO, CEO, and senior executives. Drive alignment across production, operations, and finance to ensure successful execution of strategic initiatives. Manage cross-functional strategic projects, ensuring timelines, budgets, and outcomes are achieved. Qualifications & Experience: Significant experience in strategy, corporate development, business development, management consulting, investment banking, or related fields. Proven track record leading strategic planning processes and growth initiatives. Experience working with or within a CFO organisation is a strong advantage. Prior involvement in M&A (sourcing, diligence, integration) preferred. Skills & Capabilities: Exceptional strategic thinking with strong financial and analytical acumen. Ability to synthesize complex information and communicate clearly at the executive and board level. Strong project management and cross-functional leadership skills. Highly collaborative with strong business judgment and an ability to influence without authority. Personal Attributes: High integrity and strong ownership mentality. Comfortable operating in fast-paced, ambiguous environments. Forward-thinking, innovative, and able to challenge the status quo. Executive presence and excellent communication skills.
Our Head of Tax is responsible for delivering the global tax strategy, compliance and risk management activities for the group. This role is highly strategic, supporting and overseeing private equity portco tax structures, international tax rules and complex taxation issues. The role will partner with regional business leaders to ensure optimal tax outcomes are adopted, providing specialist tax advice and commercial business solutions while ensuring compliance across international operations. Responsibilities Develop and implement global tax planning strategies that align with business needs, international footprint and shareholder objectives. Manage tax implications of business capital structure, including intercompany debt, interest deductibility and repatriation strategies to optimise cash flows. Provide tax due diligence and structuring advice for any mergers, acquisitions and divestments, focusing on tax-efficient acquisition and exit planning. Structure and manage tax-efficient project delivery models for global activity, considering local country tax requirements and risks. Oversee all aspects of global corporate income tax compliance, including the accurate and timely filing of tax returns. Lead the corporate tax function in managing complex transfer pricing policies, ensuring appropriate documentation and adherence to laws and regulations. Manage all tax audits and inquiries, utilising internal resources and external specialist tax support to achieve favourable outcomes. Establish and maintain robust tax governance, control frameworks, and processes to mitigate tax-related risks. Provide accurate tax forecasts and cash tax projections to the business for financial planning and analysis. Lead, mentor, and develop the internal corporate tax team and manage the relationship with and performance of all external tax service providers and advisors. Drive continuous process improvement through the selection and implementation of tax technology solutions to automate compliance, reporting, and data analysis. Act as the primary tax liaison for senior management, legal, treasury, finance, and operations teams on all tax matters affecting the business. Lead tax recoveries, supported by Regional finance teams, to ensure R&D, WHT and Vat recoveries. Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our Privacy Policy .
Jan 06, 2026
Full time
Our Head of Tax is responsible for delivering the global tax strategy, compliance and risk management activities for the group. This role is highly strategic, supporting and overseeing private equity portco tax structures, international tax rules and complex taxation issues. The role will partner with regional business leaders to ensure optimal tax outcomes are adopted, providing specialist tax advice and commercial business solutions while ensuring compliance across international operations. Responsibilities Develop and implement global tax planning strategies that align with business needs, international footprint and shareholder objectives. Manage tax implications of business capital structure, including intercompany debt, interest deductibility and repatriation strategies to optimise cash flows. Provide tax due diligence and structuring advice for any mergers, acquisitions and divestments, focusing on tax-efficient acquisition and exit planning. Structure and manage tax-efficient project delivery models for global activity, considering local country tax requirements and risks. Oversee all aspects of global corporate income tax compliance, including the accurate and timely filing of tax returns. Lead the corporate tax function in managing complex transfer pricing policies, ensuring appropriate documentation and adherence to laws and regulations. Manage all tax audits and inquiries, utilising internal resources and external specialist tax support to achieve favourable outcomes. Establish and maintain robust tax governance, control frameworks, and processes to mitigate tax-related risks. Provide accurate tax forecasts and cash tax projections to the business for financial planning and analysis. Lead, mentor, and develop the internal corporate tax team and manage the relationship with and performance of all external tax service providers and advisors. Drive continuous process improvement through the selection and implementation of tax technology solutions to automate compliance, reporting, and data analysis. Act as the primary tax liaison for senior management, legal, treasury, finance, and operations teams on all tax matters affecting the business. Lead tax recoveries, supported by Regional finance teams, to ensure R&D, WHT and Vat recoveries. Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our Privacy Policy .
payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts. About the Role The Client Due Diligence Manager (Onboarding) is a key member of payabl.'s newly established CDD Team, responsible for standardizing and optimizing the global onboarding process across all products and entities. By centralizing due diligence activities previously managed across different teams and locations, this team enhances operational efficiency, regulatory compliance, and risk monitoring-supporting payabl.'s continued growth as a global payment solutions provider. In this role, you will oversee the end-to-end due diligence process for new merchants, partners, and third parties, ensuring full compliance with relevant regulations. As the primary client contact during onboarding, you will work closely with internal stakeholders across Sales, Customer Success, AML, Product, Risk, and Finance to facilitate seamless and compliant onboarding experiences. Success in this position requires critical thinking, autonomy, and the ability to handle complex cases while building strong relationships with both internal teams and external partners. Location: London Office Reporting to: Chief Regulatory Officer What You'll Do Customer Due Diligence (CDD): Perform end-to-end CDD, reviewing prospect cases and conducting risk assessments to categorize and monitor customers accurately. Approval & Escalation: Approve low- and medium-risk merchants and escalate high-risk or complex cases to regional MLROs/AMLCOs with detailed analysis. Client Engagement: Serve as the main point of contact during client onboarding, building strong relationships, guiding clients through the process, and ensuring all regulatory requirements are met. Due Diligence & Risk Screening: Identify and verify client information, analyze operations, and gather necessary data to understand their business activities. Screen for PEP/Sanctions and other risk factors, escalating cases when needed. Collaboration & Reporting: Work closely with AMLCOs/MLROs on case analysis, prepare suspicious activity reports (SARs), and update CDD procedures to maintain alignment with company policies. Compliance & Documentation: Ensure data integrity and confidentiality while maintaining accurate customer files in line with KYC regulations. Stakeholder Interaction: Collaborate with various departments (Legal, AML, IT, Product, Risk, Sales) to ensure CDD process alignment and respond to RFIs from banking and third-party partners. Audit Support: Participate in audits and regulatory inspections, providing necessary documentation to demonstrate compliance. Who you are You are a detail oriented, analytical professional with a strong background in compliance and due diligence. You have a deep understanding of CDD/KYC frameworks, regulatory requirements, and risk assessment methodologies. You can work autonomously while managing multiple priorities and communicating effectively with stakeholders at all levels. What we are looking for 5+ years of experience in AML, CDD, or risk management within fintech, banking, or payments. Strong knowledge of CDD/KYC processes, AML regulations, and compliance frameworks, preferably in the UK, Cyprus or Lithuania. Experience handling B2B clients, particularly in banking and acquiring sectors. Ability to explain compliance requirements clearly and manage client relationships. Confident working autonomously and making decisions when needed. Proficiency in screening tools, risk assessment frameworks, and case management systems. Strong analytical skills with the ability to multitask and act quickly. Proactive and results driven, with a positive approach to overcoming challenges. AML certification (e.g., CAMS or equivalent) will be a huge plus. The perks of being a payabl.er Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed. Grow with Us: Annual Learning Budget for professional development (eligible after probation)-because your growth is our growth. Dine Your Way: Savour convenience with a £150 monthly Uber Eats credit-your favourite meals, delivered right to you. Commute in Comfort: After successfully completing your probation, enjoy an extra £150 per month transportation allowance, added to your salary to make your commute smoother. Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations. Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community Our Hiring Process First Interview: Conducted by the Talent Acquisition team ( min). Final Behavioral Interview - Focused team fit, with participation from the Head of Talent Acquisition, and Chief Regulatory Officer. Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team! If this role seems like a good match, please submit your resume. All applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at
Jan 06, 2026
Full time
payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts. About the Role The Client Due Diligence Manager (Onboarding) is a key member of payabl.'s newly established CDD Team, responsible for standardizing and optimizing the global onboarding process across all products and entities. By centralizing due diligence activities previously managed across different teams and locations, this team enhances operational efficiency, regulatory compliance, and risk monitoring-supporting payabl.'s continued growth as a global payment solutions provider. In this role, you will oversee the end-to-end due diligence process for new merchants, partners, and third parties, ensuring full compliance with relevant regulations. As the primary client contact during onboarding, you will work closely with internal stakeholders across Sales, Customer Success, AML, Product, Risk, and Finance to facilitate seamless and compliant onboarding experiences. Success in this position requires critical thinking, autonomy, and the ability to handle complex cases while building strong relationships with both internal teams and external partners. Location: London Office Reporting to: Chief Regulatory Officer What You'll Do Customer Due Diligence (CDD): Perform end-to-end CDD, reviewing prospect cases and conducting risk assessments to categorize and monitor customers accurately. Approval & Escalation: Approve low- and medium-risk merchants and escalate high-risk or complex cases to regional MLROs/AMLCOs with detailed analysis. Client Engagement: Serve as the main point of contact during client onboarding, building strong relationships, guiding clients through the process, and ensuring all regulatory requirements are met. Due Diligence & Risk Screening: Identify and verify client information, analyze operations, and gather necessary data to understand their business activities. Screen for PEP/Sanctions and other risk factors, escalating cases when needed. Collaboration & Reporting: Work closely with AMLCOs/MLROs on case analysis, prepare suspicious activity reports (SARs), and update CDD procedures to maintain alignment with company policies. Compliance & Documentation: Ensure data integrity and confidentiality while maintaining accurate customer files in line with KYC regulations. Stakeholder Interaction: Collaborate with various departments (Legal, AML, IT, Product, Risk, Sales) to ensure CDD process alignment and respond to RFIs from banking and third-party partners. Audit Support: Participate in audits and regulatory inspections, providing necessary documentation to demonstrate compliance. Who you are You are a detail oriented, analytical professional with a strong background in compliance and due diligence. You have a deep understanding of CDD/KYC frameworks, regulatory requirements, and risk assessment methodologies. You can work autonomously while managing multiple priorities and communicating effectively with stakeholders at all levels. What we are looking for 5+ years of experience in AML, CDD, or risk management within fintech, banking, or payments. Strong knowledge of CDD/KYC processes, AML regulations, and compliance frameworks, preferably in the UK, Cyprus or Lithuania. Experience handling B2B clients, particularly in banking and acquiring sectors. Ability to explain compliance requirements clearly and manage client relationships. Confident working autonomously and making decisions when needed. Proficiency in screening tools, risk assessment frameworks, and case management systems. Strong analytical skills with the ability to multitask and act quickly. Proactive and results driven, with a positive approach to overcoming challenges. AML certification (e.g., CAMS or equivalent) will be a huge plus. The perks of being a payabl.er Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed. Grow with Us: Annual Learning Budget for professional development (eligible after probation)-because your growth is our growth. Dine Your Way: Savour convenience with a £150 monthly Uber Eats credit-your favourite meals, delivered right to you. Commute in Comfort: After successfully completing your probation, enjoy an extra £150 per month transportation allowance, added to your salary to make your commute smoother. Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations. Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community Our Hiring Process First Interview: Conducted by the Talent Acquisition team ( min). Final Behavioral Interview - Focused team fit, with participation from the Head of Talent Acquisition, and Chief Regulatory Officer. Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team! If this role seems like a good match, please submit your resume. All applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at
Employee Relations Specialist Location: UK - Fully Remote Contract: Permanent Full-time (40 hours per week) Salary: Up to £37,500 per annum (DOE) Reports to: Employee Relations Manager About the role We're seeking two Employee Relations Specialists to join our HRER team supporting the UK and Republic of Ireland. In this role, you'll be a trusted advisor on all employee relations matters, helping managers navigate complex situations with confidence. You'll combine commercial awareness with fairness, compliance, and a focus on creating a positive employee experience. This position offers exposure to a wide range of ER activities, including complex case management, organisational change programmes, and Employment Tribunal defence. You'll benefit from ongoing mentoring by an experienced ER Manager and collaborate closely with a leading employment law firm, giving you the opportunity to deepen your expertise and make a real impact. We're looking for someone who: Takes initiative and works independently with confidence. Demonstrates compassion and empathy in every interaction. Is driven to achieve results and deliver excellence. Possesses exceptional influencing and negotiation skills. Embodies our company values in everything they do. Thrives in a team environment and builds strong relationships. Shows resilience, focus, and adaptability under pressure. Has the courage to challenge constructively and make sound decisions. Communicates clearly and effectively, both verbally and in writing. Manages time and priorities efficiently to meet deadlines. What you'll be doing Act as the first point of contact for managers on complex employee relations matters, providing pragmatic, legally sound and best-in-class advice. Support and manage cases across the full ER spectrum, including disciplinary, grievance, absence, wellbeing, and performance-related issues. Assist with full Employment Tribunal activity, including ACAS/LRA early conciliation, ET3 responses, witness statements, evidence bundles, and preliminary hearing representation. Support the drafting and negotiation of settlement agreements. Contribute to organisational change programmes such as redeployment, redundancy, restructuring, harmonisation, and TUPE. Partner closely with HR Business Partners and key stakeholders across Operations, Workforce Management, Payroll, Recruitment, IT, Finance, and Legal. Maintain and review HR policies and the Employee Handbook to ensure alignment with UK and Republic of Ireland employment law and best practice. Use ER data and insights to identify trends, reduce risk, and continuously improve ways of working. Champion efficient, streamlined, and people-focused ER processes. Essential Proven experience working in an Employee Relations or HR role, with exposure to complex casework. Strong working knowledge of UK employment law, including the Equality Act and Employment Rights Act (and any other relevant legislation relating to Northern Ireland or the Republic of Ireland) Confidence advising and influencing managers at all levels. Excellent written and verbal communication skills, with strong attention to detail. Ability to manage competing priorities in a fast-paced environment. Experience level (one of the following): 2+ years' ER specialist experience in a contact centre environment, or 3+ years' ER specialist experience in another fast-paced industry, or 4+ years' HR generalist experience. Desirable CIPD qualification (or working towards). Mediation training or accredited mediator status. Exposure to Employment Tribunal preparation or early conciliation activity. Why join us? A truly diverse ER role with the opportunity to develop into full Employment Tribunal ownership. Supportive leadership and a collaborative HR team committed to your growth. A chance to shape and influence how employee relations is delivered at scale across the organisation.
Jan 06, 2026
Full time
Employee Relations Specialist Location: UK - Fully Remote Contract: Permanent Full-time (40 hours per week) Salary: Up to £37,500 per annum (DOE) Reports to: Employee Relations Manager About the role We're seeking two Employee Relations Specialists to join our HRER team supporting the UK and Republic of Ireland. In this role, you'll be a trusted advisor on all employee relations matters, helping managers navigate complex situations with confidence. You'll combine commercial awareness with fairness, compliance, and a focus on creating a positive employee experience. This position offers exposure to a wide range of ER activities, including complex case management, organisational change programmes, and Employment Tribunal defence. You'll benefit from ongoing mentoring by an experienced ER Manager and collaborate closely with a leading employment law firm, giving you the opportunity to deepen your expertise and make a real impact. We're looking for someone who: Takes initiative and works independently with confidence. Demonstrates compassion and empathy in every interaction. Is driven to achieve results and deliver excellence. Possesses exceptional influencing and negotiation skills. Embodies our company values in everything they do. Thrives in a team environment and builds strong relationships. Shows resilience, focus, and adaptability under pressure. Has the courage to challenge constructively and make sound decisions. Communicates clearly and effectively, both verbally and in writing. Manages time and priorities efficiently to meet deadlines. What you'll be doing Act as the first point of contact for managers on complex employee relations matters, providing pragmatic, legally sound and best-in-class advice. Support and manage cases across the full ER spectrum, including disciplinary, grievance, absence, wellbeing, and performance-related issues. Assist with full Employment Tribunal activity, including ACAS/LRA early conciliation, ET3 responses, witness statements, evidence bundles, and preliminary hearing representation. Support the drafting and negotiation of settlement agreements. Contribute to organisational change programmes such as redeployment, redundancy, restructuring, harmonisation, and TUPE. Partner closely with HR Business Partners and key stakeholders across Operations, Workforce Management, Payroll, Recruitment, IT, Finance, and Legal. Maintain and review HR policies and the Employee Handbook to ensure alignment with UK and Republic of Ireland employment law and best practice. Use ER data and insights to identify trends, reduce risk, and continuously improve ways of working. Champion efficient, streamlined, and people-focused ER processes. Essential Proven experience working in an Employee Relations or HR role, with exposure to complex casework. Strong working knowledge of UK employment law, including the Equality Act and Employment Rights Act (and any other relevant legislation relating to Northern Ireland or the Republic of Ireland) Confidence advising and influencing managers at all levels. Excellent written and verbal communication skills, with strong attention to detail. Ability to manage competing priorities in a fast-paced environment. Experience level (one of the following): 2+ years' ER specialist experience in a contact centre environment, or 3+ years' ER specialist experience in another fast-paced industry, or 4+ years' HR generalist experience. Desirable CIPD qualification (or working towards). Mediation training or accredited mediator status. Exposure to Employment Tribunal preparation or early conciliation activity. Why join us? A truly diverse ER role with the opportunity to develop into full Employment Tribunal ownership. Supportive leadership and a collaborative HR team committed to your growth. A chance to shape and influence how employee relations is delivered at scale across the organisation.
Senior Customer Success Manager Curvestone exists to transform how high stakes, regulated industries work. Finance, insurance, and law firms shouldn't be slowed down by outdated, manual processes - they deserve modern, intelligent systems that let them move faster and serve clients better. That's why we're building at the forefront of applied AI: automation that is secure, regulator ready, and proven to handle the critical workflows others can't. Our mission is to become the platform of choice for automating the workflows that run regulated businesses. By turning clunky, manual reviews into smart, scalable processes, we help firms unlock efficiency, resilience, and confidence in how they operate. This is a real world application of the way in which AI can transform the way professional services work. Opportunity We are hiring a Senior Customer Success Manager to own strategic enterprise accounts and help shape the future of Customer Success at Curvestone. You will work closely with our Head of Customer Success to deliver measurable ROI for clients and ensure that Curvestone AI becomes deeply embedded in their critical workflows. This is a hands on, high impact role where you will both manage senior client relationships and contribute to building the playbooks, processes, and scalable programmes that will underpin our growth. Why should you choose Curvestone for the next stage in your career? Work with a transformational AI product that's reshaping how regulated industries operate. Tackle a huge market in finance, insurance, and law - with demand for change accelerating fast. Backed by recent funding and early customer wins, we're now building out our go to market function - the perfect moment to join and make your mark. Step in as the first CSM hire and play a defining role in how the function scales up Be part of a tight, ambitious team culture where you'll learn fast, make an impact, and celebrate wins. We offer a competitive package, including base salary, commission, and equity. What You'll Do Lead customer onboarding, ensuring smooth implementation and fast time to value Partner with clients to understand their use cases and processes, map success outcomes, and embed Curvestone AI into their operations Own and grow a portfolio of enterprise accounts (six figure ACVs), ensuring adoption, retention, and expansion Build trusted relationships with senior stakeholders (e.g. Heads of Compliance, General Counsel, CIOs) Run regular success reviews, QBRs, and executive check ins Collaborate cross functionally with Solution Engineering, Product, and GTM teams to deliver a seamless customer journey Collaborate with Sales on renewals and upsells, ensuring commercial outcomes Design and implement CS processes, playbooks, and scalable enablement resources Capture and prioritise customer feedback for Product and Engineering Act as a senior member of the CS team, supporting and mentoring junior colleagues About you 4+ years of proven Customer Success experience in Enterprise SaaS (B2B), ideally managing six figure ACV accounts Proven track record of driving renewals and leading upsell/expansion opportunities, not just supporting them Experience managing a portfolio of enterprise accounts, with measurable success in adoption, retention, and growth Strong client facing skills, with the ability to build trusted relationships at senior levels (e.g. Heads of Compliance, General Counsel, CIOs) Comfortable navigating technical workflows and product integrations at a high level Analytical mindset, able to work with customer health metrics, usage dashboards, and CRM tools to track and improve outcomes Comfortable working in a fast paced startup environment, thriving with autonomy and ambiguity Desirable Experience in regulated industries (legal, compliance, finance, insurance) Experience with or strong interest in AI / GenAI products or data driven platforms Familiarity with usage based SaaS pricing models Experience mentoring junior CS team members Background as an early CS hire or helping to build out a CS function What Success Looks Like (First 90 Days) Build strong relationships with your initial portfolio of enterprise customers Lead successful onboarding for at least one new account, ensuring fast time to value Deliver a QBR and success review that clearly demonstrates ROI and drives expansion opportunities Partner with the Head of CS to refine and document the first set of Curvestone CS playbooks Provide actionable client insights that directly influence the product roadmap Our client ICP: Curvestone serves regulated, document heavy industries where compliance is business critical. Typical clients are in financial services (mortgage networks, lenders, wealth managers), insurance, and law firms. We engage with mid to large sized firms that need to scale compliance and oversight without scaling headcount. The buyers we target include: Compliance & Risk Leaders - seeking consistency, audit readiness, and Consumer Duty assurance. COOs / Operations Leaders - focused on efficiency, cost savings, and process automation. Technology / Transformation Leaders - looking for extendable platforms that integrate with existing systems. Interview process: Step 1: Intro Call - A short screening conversation focused on background, motivation, and overall fit Step 2: Hiring Manager interview - A more detailed discussion on skills, mindset, and alignment with the CSM role at Curvestone. Step 3: Technical interview with Head of Customer Success Step 4: Final Conversation - A closing stage with a senior leader or team member, ensuring alignment on values, expectations, and mutual fit
Jan 06, 2026
Full time
Senior Customer Success Manager Curvestone exists to transform how high stakes, regulated industries work. Finance, insurance, and law firms shouldn't be slowed down by outdated, manual processes - they deserve modern, intelligent systems that let them move faster and serve clients better. That's why we're building at the forefront of applied AI: automation that is secure, regulator ready, and proven to handle the critical workflows others can't. Our mission is to become the platform of choice for automating the workflows that run regulated businesses. By turning clunky, manual reviews into smart, scalable processes, we help firms unlock efficiency, resilience, and confidence in how they operate. This is a real world application of the way in which AI can transform the way professional services work. Opportunity We are hiring a Senior Customer Success Manager to own strategic enterprise accounts and help shape the future of Customer Success at Curvestone. You will work closely with our Head of Customer Success to deliver measurable ROI for clients and ensure that Curvestone AI becomes deeply embedded in their critical workflows. This is a hands on, high impact role where you will both manage senior client relationships and contribute to building the playbooks, processes, and scalable programmes that will underpin our growth. Why should you choose Curvestone for the next stage in your career? Work with a transformational AI product that's reshaping how regulated industries operate. Tackle a huge market in finance, insurance, and law - with demand for change accelerating fast. Backed by recent funding and early customer wins, we're now building out our go to market function - the perfect moment to join and make your mark. Step in as the first CSM hire and play a defining role in how the function scales up Be part of a tight, ambitious team culture where you'll learn fast, make an impact, and celebrate wins. We offer a competitive package, including base salary, commission, and equity. What You'll Do Lead customer onboarding, ensuring smooth implementation and fast time to value Partner with clients to understand their use cases and processes, map success outcomes, and embed Curvestone AI into their operations Own and grow a portfolio of enterprise accounts (six figure ACVs), ensuring adoption, retention, and expansion Build trusted relationships with senior stakeholders (e.g. Heads of Compliance, General Counsel, CIOs) Run regular success reviews, QBRs, and executive check ins Collaborate cross functionally with Solution Engineering, Product, and GTM teams to deliver a seamless customer journey Collaborate with Sales on renewals and upsells, ensuring commercial outcomes Design and implement CS processes, playbooks, and scalable enablement resources Capture and prioritise customer feedback for Product and Engineering Act as a senior member of the CS team, supporting and mentoring junior colleagues About you 4+ years of proven Customer Success experience in Enterprise SaaS (B2B), ideally managing six figure ACV accounts Proven track record of driving renewals and leading upsell/expansion opportunities, not just supporting them Experience managing a portfolio of enterprise accounts, with measurable success in adoption, retention, and growth Strong client facing skills, with the ability to build trusted relationships at senior levels (e.g. Heads of Compliance, General Counsel, CIOs) Comfortable navigating technical workflows and product integrations at a high level Analytical mindset, able to work with customer health metrics, usage dashboards, and CRM tools to track and improve outcomes Comfortable working in a fast paced startup environment, thriving with autonomy and ambiguity Desirable Experience in regulated industries (legal, compliance, finance, insurance) Experience with or strong interest in AI / GenAI products or data driven platforms Familiarity with usage based SaaS pricing models Experience mentoring junior CS team members Background as an early CS hire or helping to build out a CS function What Success Looks Like (First 90 Days) Build strong relationships with your initial portfolio of enterprise customers Lead successful onboarding for at least one new account, ensuring fast time to value Deliver a QBR and success review that clearly demonstrates ROI and drives expansion opportunities Partner with the Head of CS to refine and document the first set of Curvestone CS playbooks Provide actionable client insights that directly influence the product roadmap Our client ICP: Curvestone serves regulated, document heavy industries where compliance is business critical. Typical clients are in financial services (mortgage networks, lenders, wealth managers), insurance, and law firms. We engage with mid to large sized firms that need to scale compliance and oversight without scaling headcount. The buyers we target include: Compliance & Risk Leaders - seeking consistency, audit readiness, and Consumer Duty assurance. COOs / Operations Leaders - focused on efficiency, cost savings, and process automation. Technology / Transformation Leaders - looking for extendable platforms that integrate with existing systems. Interview process: Step 1: Intro Call - A short screening conversation focused on background, motivation, and overall fit Step 2: Hiring Manager interview - A more detailed discussion on skills, mindset, and alignment with the CSM role at Curvestone. Step 3: Technical interview with Head of Customer Success Step 4: Final Conversation - A closing stage with a senior leader or team member, ensuring alignment on values, expectations, and mutual fit
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter Basic Qualifications A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject Relevant experience in a technical leadership role Relevant experience working in both electrical and mechanical disciplines Relevant experience in automation or material handling equipment environments Advanced proficiency in verbal and written English Preferred Qualifications Experience working in a multi-contractor and multi-site working environment Understanding of PLC based controls systems and statutory compliance requirements Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks A degree preferably in a technical discipline or operations For further information and to submit your application, click the apply icon. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jan 06, 2026
Full time
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter Basic Qualifications A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject Relevant experience in a technical leadership role Relevant experience working in both electrical and mechanical disciplines Relevant experience in automation or material handling equipment environments Advanced proficiency in verbal and written English Preferred Qualifications Experience working in a multi-contractor and multi-site working environment Understanding of PLC based controls systems and statutory compliance requirements Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks A degree preferably in a technical discipline or operations For further information and to submit your application, click the apply icon. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Vacancy Number 5446 Vacancy Title HEAD OF PROJECT DELIVERY Location KENT - LOCATION FLEXIBLE FOR THE RIGHT CANDIDATE PLEASE NOTE: IDEALLY SOUTHERN HOME COUNTIES, WITHIN A SENSIBLE COMMUTING DISTANCE OF CENTRAL SOUTH KENT AND WITH STRONG GEOGRAPHICAL WORKING KNOWLEDGE OF THE UK Job Description Are you ready to take your operational leadership career to the next level by overseeing national project delivery for one of the world's most innovative leaders in high-security entrance solutions? This is a senior, business-critical leadership position within one of the UK's most respected names in high-security entrance and access control solutions. Working as the operational counterpart to the National Sales Manager, you will sit on the Senior Leadership Team and hold responsibility for the strategic oversight, governance and excellence of all project delivery, installation and commercial operational functions. You will play a pivotal role in ensuring successful national project execution, protecting margin performance, mitigating risk, safeguarding Health & Safety, and delivering exceptional customer outcomes across some of the UK's highest-profile, most sensitive and mission-critical environments. This role demands someone who can set the frameworks, standards and governance for operational excellence while empowering and developing multi-disciplinary teams to execute day-to-day activities with consistency, accuracy and pace. Why This Role Stands Out: A senior leadership role shaping national operational performance Drive governance, margin protection, H&S, risk, and operational excellence Lead project delivery across high-security sites, government assets and critical infrastructure Influence and collaborate across sales, commercial, operations and technical teams nationally Represent a brand known globally for premium engineering, innovation and delivery reliability Key Responsibilities: Commercial Governance & Operational Control Own the commercial governance framework for all projects, setting standards and ensuring compliance across the division. Ensure contractual reviews, negotiations, applications for payment, variation orders and final accounts are handled effectively. Safeguard margin performance by monitoring project and commercial activity and providing strategic direction. Oversee credit checks and cashflow adherence, ensuring risk is proactively mitigated. Maintain oversight of commercial reporting and system integrity (SIMPRO workflows), ensuring accurate, real-time data. Lead high-level commercial negotiations, escalating complex issues where required. Project Delivery Leadership Lead, develop and mentor national operational and project delivery teams to achieve revenue, margin and performance objectives. Set expectations around progress, risk identification, reporting discipline and issue resolution. Drive backlog conversion and ensure accurate forecasting through structured engagement with team leads. Champion continual process, system and workflow improvements to elevate productivity and profitability. Chair regular operations meetings with strategic focus, clarity of direction and measurable outcomes. Strengthen cross-functional collaboration to ensure seamless handover from sales to delivery. Installation Technical Resource Oversight Own the training and development framework across project delivery and installation teams. Identify skills gaps and implement targeted upskilling programmes. Embed a culture of professional development, continuous improvement and technical excellence. Sub-Contractor Network Management Oversee the vetting, selection, onboarding and performance management of sub-contractors. Set criteria and governance for approval, monitoring and ongoing performance evaluation. Maintain strong relationships with key subcontract partners to ensure delivery consistency and compliance. Ensure all subcontract activity aligns with commercial, operational and H&S expectations. Site Operations, Health & Safety & Risk Management Provide strategic oversight for all site-based activity, ensuring compliance with legislation and internal standards. Own the frameworks for risk identification, assessment and mitigation across all project environments. Ensure robust H&S practices are implemented and continuously monitored. Oversee incident reporting, investigation and closure, including near-miss learning integration. Liaise with internal H&S specialists and external regulatory bodies to ensure full compliance. Champion a proactive safety culture across all teams and environments. People Leadership & SLT Contribution Develop team and individual development plans aligned to SLT objectives and business strategy. Set, monitor and review performance targets with a structured accountability framework. Lead recruitment, onboarding and capability building to ensure the right talent is in place. Foster a culture of clarity, communication, trust and continuous improvement. Act as the operational bridge between project delivery and senior leadership. Financial, Commercial & Risk Management Ensure all project activity, documentation and data is captured accurately within company systems. Uphold rigorous commercial and operational compliance standards to protect business interests. Lead initiatives to eliminate legal and financial risk across operations. Drive continual improvement initiatives across the project delivery division. What we're looking for: Senior operational/project delivery leadership experience within technical, engineered, construction, security or similar project-driven environments Strong commercial governance skillset and margin-protection mindset Experience overseeing large, complex, multi-stakeholder projects nationally Demonstrable success building, developing and leading multi-disciplinary teams Strong working knowledge of UK construction, installation and H&S frameworks Confident, influential communicator capable of operating at strategic and SLT level Highly organised, structured, resilient and solutions-focused Security Clearance Requirement Must be eligible for SC clearance - non negotiable DV clearance preferable (Typically requires British Citizenship and 5+ years UK residency) This isn't just another operational leadership role. It is an opportunity to shape and elevate national project delivery for a market-leading brand whose solutions protect critical spaces, support national infrastructure and safeguard some of the UK's most sensitive environments. You will play a major part in driving operational performance, governance, risk management and delivery excellence across the business. SALARY & BENEFITS Salary: Up to £85,000 (DOE) + Bonus Scheme Car: EV company car (Audi Q4 e-tron, BMW iX3, or similar) or car allowance Benefits: Pension, healthcare, life cover (DIS), 25 days holiday, mobile, laptop, retail discounts Career: A genuine opportunity to grow, develop, and make your mark in a global leader
Jan 06, 2026
Full time
Vacancy Number 5446 Vacancy Title HEAD OF PROJECT DELIVERY Location KENT - LOCATION FLEXIBLE FOR THE RIGHT CANDIDATE PLEASE NOTE: IDEALLY SOUTHERN HOME COUNTIES, WITHIN A SENSIBLE COMMUTING DISTANCE OF CENTRAL SOUTH KENT AND WITH STRONG GEOGRAPHICAL WORKING KNOWLEDGE OF THE UK Job Description Are you ready to take your operational leadership career to the next level by overseeing national project delivery for one of the world's most innovative leaders in high-security entrance solutions? This is a senior, business-critical leadership position within one of the UK's most respected names in high-security entrance and access control solutions. Working as the operational counterpart to the National Sales Manager, you will sit on the Senior Leadership Team and hold responsibility for the strategic oversight, governance and excellence of all project delivery, installation and commercial operational functions. You will play a pivotal role in ensuring successful national project execution, protecting margin performance, mitigating risk, safeguarding Health & Safety, and delivering exceptional customer outcomes across some of the UK's highest-profile, most sensitive and mission-critical environments. This role demands someone who can set the frameworks, standards and governance for operational excellence while empowering and developing multi-disciplinary teams to execute day-to-day activities with consistency, accuracy and pace. Why This Role Stands Out: A senior leadership role shaping national operational performance Drive governance, margin protection, H&S, risk, and operational excellence Lead project delivery across high-security sites, government assets and critical infrastructure Influence and collaborate across sales, commercial, operations and technical teams nationally Represent a brand known globally for premium engineering, innovation and delivery reliability Key Responsibilities: Commercial Governance & Operational Control Own the commercial governance framework for all projects, setting standards and ensuring compliance across the division. Ensure contractual reviews, negotiations, applications for payment, variation orders and final accounts are handled effectively. Safeguard margin performance by monitoring project and commercial activity and providing strategic direction. Oversee credit checks and cashflow adherence, ensuring risk is proactively mitigated. Maintain oversight of commercial reporting and system integrity (SIMPRO workflows), ensuring accurate, real-time data. Lead high-level commercial negotiations, escalating complex issues where required. Project Delivery Leadership Lead, develop and mentor national operational and project delivery teams to achieve revenue, margin and performance objectives. Set expectations around progress, risk identification, reporting discipline and issue resolution. Drive backlog conversion and ensure accurate forecasting through structured engagement with team leads. Champion continual process, system and workflow improvements to elevate productivity and profitability. Chair regular operations meetings with strategic focus, clarity of direction and measurable outcomes. Strengthen cross-functional collaboration to ensure seamless handover from sales to delivery. Installation Technical Resource Oversight Own the training and development framework across project delivery and installation teams. Identify skills gaps and implement targeted upskilling programmes. Embed a culture of professional development, continuous improvement and technical excellence. Sub-Contractor Network Management Oversee the vetting, selection, onboarding and performance management of sub-contractors. Set criteria and governance for approval, monitoring and ongoing performance evaluation. Maintain strong relationships with key subcontract partners to ensure delivery consistency and compliance. Ensure all subcontract activity aligns with commercial, operational and H&S expectations. Site Operations, Health & Safety & Risk Management Provide strategic oversight for all site-based activity, ensuring compliance with legislation and internal standards. Own the frameworks for risk identification, assessment and mitigation across all project environments. Ensure robust H&S practices are implemented and continuously monitored. Oversee incident reporting, investigation and closure, including near-miss learning integration. Liaise with internal H&S specialists and external regulatory bodies to ensure full compliance. Champion a proactive safety culture across all teams and environments. People Leadership & SLT Contribution Develop team and individual development plans aligned to SLT objectives and business strategy. Set, monitor and review performance targets with a structured accountability framework. Lead recruitment, onboarding and capability building to ensure the right talent is in place. Foster a culture of clarity, communication, trust and continuous improvement. Act as the operational bridge between project delivery and senior leadership. Financial, Commercial & Risk Management Ensure all project activity, documentation and data is captured accurately within company systems. Uphold rigorous commercial and operational compliance standards to protect business interests. Lead initiatives to eliminate legal and financial risk across operations. Drive continual improvement initiatives across the project delivery division. What we're looking for: Senior operational/project delivery leadership experience within technical, engineered, construction, security or similar project-driven environments Strong commercial governance skillset and margin-protection mindset Experience overseeing large, complex, multi-stakeholder projects nationally Demonstrable success building, developing and leading multi-disciplinary teams Strong working knowledge of UK construction, installation and H&S frameworks Confident, influential communicator capable of operating at strategic and SLT level Highly organised, structured, resilient and solutions-focused Security Clearance Requirement Must be eligible for SC clearance - non negotiable DV clearance preferable (Typically requires British Citizenship and 5+ years UK residency) This isn't just another operational leadership role. It is an opportunity to shape and elevate national project delivery for a market-leading brand whose solutions protect critical spaces, support national infrastructure and safeguard some of the UK's most sensitive environments. You will play a major part in driving operational performance, governance, risk management and delivery excellence across the business. SALARY & BENEFITS Salary: Up to £85,000 (DOE) + Bonus Scheme Car: EV company car (Audi Q4 e-tron, BMW iX3, or similar) or car allowance Benefits: Pension, healthcare, life cover (DIS), 25 days holiday, mobile, laptop, retail discounts Career: A genuine opportunity to grow, develop, and make your mark in a global leader
A leading law firm is seeking a Head of Operations to optimize non-legal business functions, driving efficiency and profitability. This senior role includes managing administrative staff, overseeing technology and ensuring compliance with professional standards. The ideal candidate will have over 5 years of operational management experience, preferably in a law firm, along with strong financial and IT governance skills. The role offers competitive salaries, flexible working arrangements, and numerous benefits in a vibrant city center location.
Jan 06, 2026
Full time
A leading law firm is seeking a Head of Operations to optimize non-legal business functions, driving efficiency and profitability. This senior role includes managing administrative staff, overseeing technology and ensuring compliance with professional standards. The ideal candidate will have over 5 years of operational management experience, preferably in a law firm, along with strong financial and IT governance skills. The role offers competitive salaries, flexible working arrangements, and numerous benefits in a vibrant city center location.
Hello, We are Recognise Bank; a modern business bank built to support the UK's SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we've built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we're here to build and grow stronger futures for lasting success. Our values shape how we work and grow together: Can do, will do: We take ownership, solve problems, and adapt as our customers' needs evolve. Be brilliant: We show up with curiosity and energy, always striving for better. Do the right thing: We act with integrity, responsibility, and care in everything we do. Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role As The Head of Operations you will lead and manage the operational delivery of lending and savings activities across the Bank, ensuring high performance, regulatory compliance and excellent customer outcomes. This includes oversight of the completions post underwriting through to drawdown, in life servicing, portfolio management, arrears and recoveries and savings operations. As part of our Leadership team you will be responsible for managing internal teams at the heart and engine of the business, driving operational execution, supporting change initiatives and fostering a culture of continuous improvement. You will be required to have a deep operational experience in bridging lending, a strong understanding of its regulatory, customer, and risk dimensions. The role is responsible for ensuring operational excellence, regulatory compliance and robust governance within the function, and effective third party oversight, while continuously enhancing performance across the function. Key Responsibilities New Business Operations (Completions): Lead and manage the team responsible for progressing credit approved deals through to drawdown ensuring timely and efficient completion of loans. Oversee the drawdown process, ensuring all conditions are met and funds are released in line with customer expectations and set standards. Ensure strong cross functional collaboration with the Lending Managers (commercial team), Underwriters (credit team), Legal & Compliance to deliver a seamless and compliant customer experience. Monitor pipeline activity and team performance, proactively identifying and resolving bottlenecks or delays. Own and manage relationships with key third party suppliers involved in completions, including solicitors and valuers, ensuring they deliver high quality service within agreed SLAs. Hold third parties accountable for service delivery and customer outcomes, ensuring alignment with regulatory requirements and internal standards. Ensure robust oversight of KYC and AML processes, maintaining compliance with regulatory standards and Bank risk appetite and supporting effective customer onboarding. Champion a culture of operational excellence, customer focus, and continuous improvement within the completions team. Drive automation and process improvement to enhance completion efficiency, scalability and customer experience. Ensure all processes and activities adhere to relevant regulatory requirements. Portfolio Management (In Life Servicing): Lead and manage the team responsible for the ongoing servicing of the loan book, covering customer queries, variations, renewals, redemptions, extensions and covenant monitoring. Ensure operational processes support customer retention, effective risk management and regulatory compliance. Oversee and own the complaint handling and resolution process, ensuring timely responses and fair outcomes for customers, with a focus on identifying root causes and improving service delivery in line with regulatory expectations. Responsible for the identification and appropriate management of customers in vulnerable circumstances, embedding regulatory guidance and best practice into day to day operations. Drive automation and process improvement to enhance servicing efficiency, scalability and customer experience. Champion a culture of continuous improvement and operational excellence across the servicing function. Oversee the management of accounts in arrears, ensuring early intervention and effective resolution strategies. Support restructuring efforts for non performing loans, working closely with internal and external stakeholders. Ensure robust MI and reporting to monitor performance and support governance. Collaborate with Risk and Compliance to ensure servicing activities align with policy and regulatory requirements. Savings Operations: Lead the oversight of savings operations, managing the relationship with Newcastle Strategic Solutions (NSSL) to ensure service delivery meets contractual obligations, regulatory standards, and customer expectations. Lead the oversight relationship management with deposit aggregators, ensuring service quality, performance against SLAs, and alignment with strategic objectives. Ensure strong oversight of good customer outcomes, including the quality of service delivered by NSSL and aggregators, compliant complaint handling, and appropriate support for customers in vulnerable circumstances. Monitor SLAs, KPIs, and customer outcomes, ensuring performance is tracked and issues are addressed promptly. Ensure robust oversight of operational risk, data integrity, and customer communications. Oversee change initiatives such as product launches, regulatory updates, and process improvements, ensuring smooth execution and alignment with strategic goals. Ensure savings operations are fully aligned with internal policies, risk appetite, and regulatory requirements. Provide assurance to senior management and regulators on the effectiveness and resilience of outsourced arrangements. Collaborate with Compliance, Risk, and Technology to maintain governance, mitigate risks, and support continuous service improvement. Leadership and Strategic Contribution: Act as a leader within the Bank, contributing to strategic planning, operational delivery, and cross functional initiatives. Support the COO in driving broader operational transformation and change programmes. Serve as the operational subject matter expert, providing functional input into change activity, including process design, testing, and implementation. Drive a high performance culture across all operational teams, focused on execution, accountability, and delivering excellent customer outcomes. Champion efficient, scalable, and customer centric processes, embedding a mindset of continuous improvement and operational excellence. Corporate Responsibilities: Read and follow all relevant company policies and procedures. Adhere to all risk related responsibilities applicable to your role, as set out in the Risk Management Policy. Abide by all compliance and financial crime related policies, procedures and reporting obligations applicable to your role. Required Skills & Experience Experience: Minimum of 10 years' experience in operational leadership roles within financial services, ideally across lending and savings. Experience in bridging lending is essential; experience in other types of lending is beneficial. Proven track record of managing operational functions, including completions, servicing, arrears, and collections. Operational & Strategic Skills: Proven ability to bridge across functions, aligning operational delivery with strategic, risk, compliance, and customer objectives. Strong experience in managing third party relationships, including outsourcers, legal firms, valuers, and deposit aggregators. Execution and performance driven, with a strong focus on meeting operational targets and delivering results. Comfortable operating at a senior level, with experience contributing to strategic planning and executive level discussions. Regulatory & Risk Expertise: Deep understanding of regulatory requirements and operational risk within a banking environment. Strong understanding of KYC and AML frameworks and their operational implementation within lending. Experience in complaint handling, vulnerable customer management, and delivering fair customer outcomes. Leadership & Change Management: Demonstrated ability to lead teams through change, transformation, and continuous improvement initiatives. Strong analytical and decision making skills, with experience using MI to drive performance and governance. Why Join? At Recognise Bank, we're building more than a bank - we're creating a culture where people feel empowered to make a difference , supported to be brilliant with a can do will do attitude . click apply for full job details
Jan 06, 2026
Full time
Hello, We are Recognise Bank; a modern business bank built to support the UK's SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we've built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we're here to build and grow stronger futures for lasting success. Our values shape how we work and grow together: Can do, will do: We take ownership, solve problems, and adapt as our customers' needs evolve. Be brilliant: We show up with curiosity and energy, always striving for better. Do the right thing: We act with integrity, responsibility, and care in everything we do. Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role As The Head of Operations you will lead and manage the operational delivery of lending and savings activities across the Bank, ensuring high performance, regulatory compliance and excellent customer outcomes. This includes oversight of the completions post underwriting through to drawdown, in life servicing, portfolio management, arrears and recoveries and savings operations. As part of our Leadership team you will be responsible for managing internal teams at the heart and engine of the business, driving operational execution, supporting change initiatives and fostering a culture of continuous improvement. You will be required to have a deep operational experience in bridging lending, a strong understanding of its regulatory, customer, and risk dimensions. The role is responsible for ensuring operational excellence, regulatory compliance and robust governance within the function, and effective third party oversight, while continuously enhancing performance across the function. Key Responsibilities New Business Operations (Completions): Lead and manage the team responsible for progressing credit approved deals through to drawdown ensuring timely and efficient completion of loans. Oversee the drawdown process, ensuring all conditions are met and funds are released in line with customer expectations and set standards. Ensure strong cross functional collaboration with the Lending Managers (commercial team), Underwriters (credit team), Legal & Compliance to deliver a seamless and compliant customer experience. Monitor pipeline activity and team performance, proactively identifying and resolving bottlenecks or delays. Own and manage relationships with key third party suppliers involved in completions, including solicitors and valuers, ensuring they deliver high quality service within agreed SLAs. Hold third parties accountable for service delivery and customer outcomes, ensuring alignment with regulatory requirements and internal standards. Ensure robust oversight of KYC and AML processes, maintaining compliance with regulatory standards and Bank risk appetite and supporting effective customer onboarding. Champion a culture of operational excellence, customer focus, and continuous improvement within the completions team. Drive automation and process improvement to enhance completion efficiency, scalability and customer experience. Ensure all processes and activities adhere to relevant regulatory requirements. Portfolio Management (In Life Servicing): Lead and manage the team responsible for the ongoing servicing of the loan book, covering customer queries, variations, renewals, redemptions, extensions and covenant monitoring. Ensure operational processes support customer retention, effective risk management and regulatory compliance. Oversee and own the complaint handling and resolution process, ensuring timely responses and fair outcomes for customers, with a focus on identifying root causes and improving service delivery in line with regulatory expectations. Responsible for the identification and appropriate management of customers in vulnerable circumstances, embedding regulatory guidance and best practice into day to day operations. Drive automation and process improvement to enhance servicing efficiency, scalability and customer experience. Champion a culture of continuous improvement and operational excellence across the servicing function. Oversee the management of accounts in arrears, ensuring early intervention and effective resolution strategies. Support restructuring efforts for non performing loans, working closely with internal and external stakeholders. Ensure robust MI and reporting to monitor performance and support governance. Collaborate with Risk and Compliance to ensure servicing activities align with policy and regulatory requirements. Savings Operations: Lead the oversight of savings operations, managing the relationship with Newcastle Strategic Solutions (NSSL) to ensure service delivery meets contractual obligations, regulatory standards, and customer expectations. Lead the oversight relationship management with deposit aggregators, ensuring service quality, performance against SLAs, and alignment with strategic objectives. Ensure strong oversight of good customer outcomes, including the quality of service delivered by NSSL and aggregators, compliant complaint handling, and appropriate support for customers in vulnerable circumstances. Monitor SLAs, KPIs, and customer outcomes, ensuring performance is tracked and issues are addressed promptly. Ensure robust oversight of operational risk, data integrity, and customer communications. Oversee change initiatives such as product launches, regulatory updates, and process improvements, ensuring smooth execution and alignment with strategic goals. Ensure savings operations are fully aligned with internal policies, risk appetite, and regulatory requirements. Provide assurance to senior management and regulators on the effectiveness and resilience of outsourced arrangements. Collaborate with Compliance, Risk, and Technology to maintain governance, mitigate risks, and support continuous service improvement. Leadership and Strategic Contribution: Act as a leader within the Bank, contributing to strategic planning, operational delivery, and cross functional initiatives. Support the COO in driving broader operational transformation and change programmes. Serve as the operational subject matter expert, providing functional input into change activity, including process design, testing, and implementation. Drive a high performance culture across all operational teams, focused on execution, accountability, and delivering excellent customer outcomes. Champion efficient, scalable, and customer centric processes, embedding a mindset of continuous improvement and operational excellence. Corporate Responsibilities: Read and follow all relevant company policies and procedures. Adhere to all risk related responsibilities applicable to your role, as set out in the Risk Management Policy. Abide by all compliance and financial crime related policies, procedures and reporting obligations applicable to your role. Required Skills & Experience Experience: Minimum of 10 years' experience in operational leadership roles within financial services, ideally across lending and savings. Experience in bridging lending is essential; experience in other types of lending is beneficial. Proven track record of managing operational functions, including completions, servicing, arrears, and collections. Operational & Strategic Skills: Proven ability to bridge across functions, aligning operational delivery with strategic, risk, compliance, and customer objectives. Strong experience in managing third party relationships, including outsourcers, legal firms, valuers, and deposit aggregators. Execution and performance driven, with a strong focus on meeting operational targets and delivering results. Comfortable operating at a senior level, with experience contributing to strategic planning and executive level discussions. Regulatory & Risk Expertise: Deep understanding of regulatory requirements and operational risk within a banking environment. Strong understanding of KYC and AML frameworks and their operational implementation within lending. Experience in complaint handling, vulnerable customer management, and delivering fair customer outcomes. Leadership & Change Management: Demonstrated ability to lead teams through change, transformation, and continuous improvement initiatives. Strong analytical and decision making skills, with experience using MI to drive performance and governance. Why Join? At Recognise Bank, we're building more than a bank - we're creating a culture where people feel empowered to make a difference , supported to be brilliant with a can do will do attitude . click apply for full job details
️ Head of Operations (Law Firm) I. Position Summary The Head of Operations is a senior strategic leadership role responsible for optimizing all non-legal business functions to drive efficiency and profitability. This includes managing administrative staff, overseeing technology and IT infrastructure, controlling the operational budget, and ensuring the firm's compliance with professional and regulatory standards. Reports To: Managing Partner(s) / Executive Leadership II. Core Responsibilities Operational Strategy & Efficiency: Develop, implement, and manage operational procedures to streamline workflows (e.g., case management, client intake, billing) and maximize firm efficiency. Financial Oversight: Partner with finance leadership to manage the non-attorney operating budget, control costs, and oversee procurement and vendor contract management. Technology & Infrastructure: Direct the firm's technology strategy, ensuring effective management of IT infrastructure, security, practice management systems, and compliance with data confidentiality standards. Staff Leadership: Manage, coach, and develop all administrative, HR, and support staff, fostering a professional and high-performing workplace culture. Compliance: Ensure firm operations comply with all legal, ethical, and industry regulations specific to law firms. III. Qualifications Experience: Minimum 5+ years of progressive operational management experience, with proven experience specifically within a law firm or regulated professional services environment. Education: Bachelor's degree in Business or a related field (MBA preferred). Skills: Strong understanding of legal practice management software, financial management, team leadership, and IT governance. Must possess exceptional communication and problem-solving skills. III. Benefits Fantastic city centre working environment with great travel links Competitive Salaries Great Bonus Scheme Real Succession & Promotion opportunities 26 days holiday plus bank holidays Closed over Christmas period in addition to Holidays Birthday day off Flexi time Home working Enhanced sickness scheme Reward of £500 if no sickness in 12 month period Workplace pension Death in service Policy with benefit of 3 times salary Private healthcare Health & wellbeing program Free Flu vaccination Bike to Work Scheme Mentoring programme Paid legal study courses subject to application Paid study leave Paid exam leave Rooftop Bar area Private gym area on site with shower facilities Minimum of 2 free company parties per annum Early finish on a Friday Gym membership including classes Secure bike storage Discounted local parking
Jan 06, 2026
Full time
️ Head of Operations (Law Firm) I. Position Summary The Head of Operations is a senior strategic leadership role responsible for optimizing all non-legal business functions to drive efficiency and profitability. This includes managing administrative staff, overseeing technology and IT infrastructure, controlling the operational budget, and ensuring the firm's compliance with professional and regulatory standards. Reports To: Managing Partner(s) / Executive Leadership II. Core Responsibilities Operational Strategy & Efficiency: Develop, implement, and manage operational procedures to streamline workflows (e.g., case management, client intake, billing) and maximize firm efficiency. Financial Oversight: Partner with finance leadership to manage the non-attorney operating budget, control costs, and oversee procurement and vendor contract management. Technology & Infrastructure: Direct the firm's technology strategy, ensuring effective management of IT infrastructure, security, practice management systems, and compliance with data confidentiality standards. Staff Leadership: Manage, coach, and develop all administrative, HR, and support staff, fostering a professional and high-performing workplace culture. Compliance: Ensure firm operations comply with all legal, ethical, and industry regulations specific to law firms. III. Qualifications Experience: Minimum 5+ years of progressive operational management experience, with proven experience specifically within a law firm or regulated professional services environment. Education: Bachelor's degree in Business or a related field (MBA preferred). Skills: Strong understanding of legal practice management software, financial management, team leadership, and IT governance. Must possess exceptional communication and problem-solving skills. III. Benefits Fantastic city centre working environment with great travel links Competitive Salaries Great Bonus Scheme Real Succession & Promotion opportunities 26 days holiday plus bank holidays Closed over Christmas period in addition to Holidays Birthday day off Flexi time Home working Enhanced sickness scheme Reward of £500 if no sickness in 12 month period Workplace pension Death in service Policy with benefit of 3 times salary Private healthcare Health & wellbeing program Free Flu vaccination Bike to Work Scheme Mentoring programme Paid legal study courses subject to application Paid study leave Paid exam leave Rooftop Bar area Private gym area on site with shower facilities Minimum of 2 free company parties per annum Early finish on a Friday Gym membership including classes Secure bike storage Discounted local parking
Salary: £ 61,300 Closing date: Sunday, 1 February 2026 Contract type: Permanent Interview dates: w/c 23 February 2026 (Remote) The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. The Equitable Research Ecosystems team focuses on creating strong global research environments by managing direct investments in initiatives like the Major International Programmes and Accelerator Awards. By building robust research ecosystems in the UK and priority countries, the team aims to support diverse research initiatives and foster equitable opportunities within scientific communities. This effort ensures equity is integrated into all scientific operations, driving impactful change for communities affected by health challenges. We are looking for an Ecosystems Manager (South & Southeast Asia) to join our Equity team. Where in Wellcome will I be working? You will be working within the Equitable Research Ecosystems team reporting to the Research Ecosystems Lead, South & Southeast Asia. The Equitable Research Ecosystems team plays a crucial role in advancing Wellcome's mission under the Equity Framework by spearheading direct investments to strengthen global research environments. This team aligns with Wellcome's commitment to focus on the people and communities most affected by health challenges, contributing to the Framework's goal through strategic programmes such as the Major International Programmes. In collaboration with other Wellcome teams, the Equitable Research Ecosystems team ensures equity is embedded in research practices, fostering robust ecosystems that facilitate innovative and inclusive approaches to global health issues. What will I be doing? The role involves developing and implementing Wellcome's ecosystem investment strategy in South & Southeast Asia, managing significant budgets and fostering inclusive, equitable research environments through strategic partnerships and diverse funding models. Collaborating with cross-functional teams within Wellcome and engaging with international partners, the role prioritises equity and diversity to enhance research ecosystems and support communities most affected by health challenges. As an Ecosystems Manager- South & Southeast Asia, you will: Develop and implement Wellcome's ecosystem investment strategy, focusing on the Major International Programmes and exploring new opportunities to expand equitable research and diversity in targeted geographies. Manage and strengthen investments in South & Southeast Asia, overseeing significant budgets ranging from £100k to £1 million, while fostering inclusive and equitable research opportunities. Drive partnerships and initiatives within the South & Southeast Asian research ecosystems portfolio, managing both active and new grants/programmes, with an emphasis on equitable and diverse funding models. Collaborate with cross-functional teams within Wellcome for funding reviews and governance processes, ensuring effective, equitable, and diverse programme implementation. Conduct strategic analyses and reviews for portfolio development, prioritising investments to achieve impactful, diverse, and equitable research environments across South and Southeast Asia. Engage with international partners, including research institutions, academics/researchers, funders, and policymakers, to enhance equitable and diverse research ecosystems, supporting communities most affected by health challenges and promoting inclusive practices. Is this job for me? This role is ideal for a skilled researcher and/or portfolio manager with experience in research programme management across diverse settings, particularly South & Southeast Asia, who is passionate about fostering equity and inclusivity in global research initiatives. If you excel in stakeholder engagement, possess strong communication and analytical skills, and are adept at working in a dynamic environment, this position offers a rewarding opportunity to contribute to Wellcome's mission of creating impactful and sustainable change within research ecosystems. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Experience of research fields relevant to Wellcome, research programme management and portfolio oversight in varied international settings, specifically in South & Southeast Asia. Experience to a Master qualification with demonstratable research experience within a priority geography of South & Southeast Asia. Ability to help manage and deliver grants, contracts and research funding, with relevant experience in an academic, industrial, funding agency or charity setting. Experience working with partners in South & Southeast Asia to develop partnerships and strategies that support research and funding. Extensive experience with effective quality project/portfolio management including relevant legal, ethical and risk mitigation and change management aspects including in relation to research initiatives in low resource settings. You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
Jan 06, 2026
Full time
Salary: £ 61,300 Closing date: Sunday, 1 February 2026 Contract type: Permanent Interview dates: w/c 23 February 2026 (Remote) The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. The Equitable Research Ecosystems team focuses on creating strong global research environments by managing direct investments in initiatives like the Major International Programmes and Accelerator Awards. By building robust research ecosystems in the UK and priority countries, the team aims to support diverse research initiatives and foster equitable opportunities within scientific communities. This effort ensures equity is integrated into all scientific operations, driving impactful change for communities affected by health challenges. We are looking for an Ecosystems Manager (South & Southeast Asia) to join our Equity team. Where in Wellcome will I be working? You will be working within the Equitable Research Ecosystems team reporting to the Research Ecosystems Lead, South & Southeast Asia. The Equitable Research Ecosystems team plays a crucial role in advancing Wellcome's mission under the Equity Framework by spearheading direct investments to strengthen global research environments. This team aligns with Wellcome's commitment to focus on the people and communities most affected by health challenges, contributing to the Framework's goal through strategic programmes such as the Major International Programmes. In collaboration with other Wellcome teams, the Equitable Research Ecosystems team ensures equity is embedded in research practices, fostering robust ecosystems that facilitate innovative and inclusive approaches to global health issues. What will I be doing? The role involves developing and implementing Wellcome's ecosystem investment strategy in South & Southeast Asia, managing significant budgets and fostering inclusive, equitable research environments through strategic partnerships and diverse funding models. Collaborating with cross-functional teams within Wellcome and engaging with international partners, the role prioritises equity and diversity to enhance research ecosystems and support communities most affected by health challenges. As an Ecosystems Manager- South & Southeast Asia, you will: Develop and implement Wellcome's ecosystem investment strategy, focusing on the Major International Programmes and exploring new opportunities to expand equitable research and diversity in targeted geographies. Manage and strengthen investments in South & Southeast Asia, overseeing significant budgets ranging from £100k to £1 million, while fostering inclusive and equitable research opportunities. Drive partnerships and initiatives within the South & Southeast Asian research ecosystems portfolio, managing both active and new grants/programmes, with an emphasis on equitable and diverse funding models. Collaborate with cross-functional teams within Wellcome for funding reviews and governance processes, ensuring effective, equitable, and diverse programme implementation. Conduct strategic analyses and reviews for portfolio development, prioritising investments to achieve impactful, diverse, and equitable research environments across South and Southeast Asia. Engage with international partners, including research institutions, academics/researchers, funders, and policymakers, to enhance equitable and diverse research ecosystems, supporting communities most affected by health challenges and promoting inclusive practices. Is this job for me? This role is ideal for a skilled researcher and/or portfolio manager with experience in research programme management across diverse settings, particularly South & Southeast Asia, who is passionate about fostering equity and inclusivity in global research initiatives. If you excel in stakeholder engagement, possess strong communication and analytical skills, and are adept at working in a dynamic environment, this position offers a rewarding opportunity to contribute to Wellcome's mission of creating impactful and sustainable change within research ecosystems. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Experience of research fields relevant to Wellcome, research programme management and portfolio oversight in varied international settings, specifically in South & Southeast Asia. Experience to a Master qualification with demonstratable research experience within a priority geography of South & Southeast Asia. Ability to help manage and deliver grants, contracts and research funding, with relevant experience in an academic, industrial, funding agency or charity setting. Experience working with partners in South & Southeast Asia to develop partnerships and strategies that support research and funding. Extensive experience with effective quality project/portfolio management including relevant legal, ethical and risk mitigation and change management aspects including in relation to research initiatives in low resource settings. You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
We have an exciting new opportunity for an Information Security Manager to join our fantastic Service Delivery team at RBL. This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to our Head of Technology Operations and Security, key responsibilities will include: - Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL's information assets - Take responsibility for RBLs information and data protection policies, practices and settings - Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers - Develop RBL's policies and procedures in accordance with industry regulations and standards such as NIST, PCI-DSS, and ISO27001 - Implement and oversee security awareness training initiatives to ensure adherence to the organisation's security protocols You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience. You will be contracted to our London Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Jan 06, 2026
Full time
We have an exciting new opportunity for an Information Security Manager to join our fantastic Service Delivery team at RBL. This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to our Head of Technology Operations and Security, key responsibilities will include: - Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL's information assets - Take responsibility for RBLs information and data protection policies, practices and settings - Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers - Develop RBL's policies and procedures in accordance with industry regulations and standards such as NIST, PCI-DSS, and ISO27001 - Implement and oversee security awareness training initiatives to ensure adherence to the organisation's security protocols You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience. You will be contracted to our London Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Contract Type:Permanent Working Hours: 37 hours per week Worker Type:Hybrid Worker Salary:Starting Salary is £46,142 (Level one), rising to £49,282 per annum Location:Eastcroft Depot, London Road, Nottingham, NG2 3AH We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. You can read more about the different benefits offered to colleagues working for Nottingham City Council here . About the Role Our Highway Inspection team ensures that we comply with our duty to maintain the highway through inspection and defect identification in accordance with the Highways Act 1980. By complying with our duty, we ensure that the highway is safe for highway users. You will be working closely with the Head of Highway Maintenance, Maintenance Engineers and other teams across the authority to ensure we deliver a high performing service for stakeholders in accordance with Nottingham City Councils policies and procedures and to comply with our duties under the Highways Act. Key Responsibilities Manage,support and mentor the team of Highway Inspectors, Manage and improve IT systems supporting highway maintenance, including Confirm. Analysing, interpretating and reporting on inspection data. Oversee emergency highway response and winter service operations, ensuring readiness and resilience Investigate reports and complaints from the public and other sources, using technical judgement to recommend appropriate actions Work closely with the Flood Risk Manager and drainage teams to reduce highway flooding risks Support accident and damage claim investigations and provide statements for insurance and legal proceedings About You You will be able to deal with a range of issues and conflicting demands whilst adhering to relevant legislation and delivering to tight deadlines and keeping calm under pressure. You should possess excellent inter-personal and customer service skills, be a highly motivated, self-starter with a drive to succeed, demonstrating a positive 'can do' attitude. The ideal candidate will have: Hold or be willing to train to acquire relevant accreditation - Highway Safety Inspectors Training (IHE approved syllabus), NRSWA Supervisors card, LANTRA 12D (M7). Previous highway and/or network management/inspection experience. Working knowledge of safety inspection systems such as CONFIRM. Knowledge and understanding of relevant legislation and codes of practice such as Highways Act 1980 and Well Managed Highway Infrastructure Full clean UK driving licence. You can find the job description for this post here At Nottingham City Council , we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. For informal enquiries, please contact Mark Bradbury, Head of Highway Maintenance, by telephone on or by email here Closing Date: 16th January 2026 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held:TBC If you have any technical issues when completing your application, please contact our Employee Service Centre: By applying to this job, you agree to our Terms & Conditions.
Jan 06, 2026
Full time
Contract Type:Permanent Working Hours: 37 hours per week Worker Type:Hybrid Worker Salary:Starting Salary is £46,142 (Level one), rising to £49,282 per annum Location:Eastcroft Depot, London Road, Nottingham, NG2 3AH We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. You can read more about the different benefits offered to colleagues working for Nottingham City Council here . About the Role Our Highway Inspection team ensures that we comply with our duty to maintain the highway through inspection and defect identification in accordance with the Highways Act 1980. By complying with our duty, we ensure that the highway is safe for highway users. You will be working closely with the Head of Highway Maintenance, Maintenance Engineers and other teams across the authority to ensure we deliver a high performing service for stakeholders in accordance with Nottingham City Councils policies and procedures and to comply with our duties under the Highways Act. Key Responsibilities Manage,support and mentor the team of Highway Inspectors, Manage and improve IT systems supporting highway maintenance, including Confirm. Analysing, interpretating and reporting on inspection data. Oversee emergency highway response and winter service operations, ensuring readiness and resilience Investigate reports and complaints from the public and other sources, using technical judgement to recommend appropriate actions Work closely with the Flood Risk Manager and drainage teams to reduce highway flooding risks Support accident and damage claim investigations and provide statements for insurance and legal proceedings About You You will be able to deal with a range of issues and conflicting demands whilst adhering to relevant legislation and delivering to tight deadlines and keeping calm under pressure. You should possess excellent inter-personal and customer service skills, be a highly motivated, self-starter with a drive to succeed, demonstrating a positive 'can do' attitude. The ideal candidate will have: Hold or be willing to train to acquire relevant accreditation - Highway Safety Inspectors Training (IHE approved syllabus), NRSWA Supervisors card, LANTRA 12D (M7). Previous highway and/or network management/inspection experience. Working knowledge of safety inspection systems such as CONFIRM. Knowledge and understanding of relevant legislation and codes of practice such as Highways Act 1980 and Well Managed Highway Infrastructure Full clean UK driving licence. You can find the job description for this post here At Nottingham City Council , we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. For informal enquiries, please contact Mark Bradbury, Head of Highway Maintenance, by telephone on or by email here Closing Date: 16th January 2026 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held:TBC If you have any technical issues when completing your application, please contact our Employee Service Centre: By applying to this job, you agree to our Terms & Conditions.
