Job Title: Programme Manager Location: Cambridge, UK Job Type: Part-Time (20 hours per week minimum) or Full-Time Salary: Competitive Reporting to: Head of Regulatory Engagement and Programme About Us Cambridge Atomworks is developing the ODIN nuclear micro-reactor and is situated at the heart of the Cambridge innovation ecosystem. We are building a high-calibre, collaborative team of experts in nuclear engineering, materials science, thermal hydraulics, and electricity generation. As we take the company forward, Cambridge Atomworks will require innovative engineering and manufacturing approaches across these fields to establish itself in emerging energy markets. Role Overview The Programme Manager will lead the planning, coordination, and delivery of complex, multiyear programmes that advance the company s mission. This role will ensure that all key operational workstreams across engineering design, physics, thermal hydraulics, materials, regulatory and business development are clear on deliverables and contribute to the realisation of the company s strategy. Key Responsibilities Own programme planning, execution, and governance across the company Communicate clear milestones, dependencies, and required activities Identify, assess, and manage programme risks and critical path activities Manage programme budgets, monitor expenditure, and report on financial performance Drive alignment across teams making sure all activities are integrated and progressing against timing plans Act as the primary point of contact for external partners, suppliers, and collaborators, coordinating and overseeing contracted work to ensure quality, timeliness, and alignment with programme objectives Lead the preparation, submission, and management of bids, grant applications, and funding proposals, including budget development and consortium coordination Establish clear reporting of progress to maintain company awareness of programme status Facilitate update meetings across teams on a regular basis Update and refresh programme plan periodically in order to ensure adherence to overall strategic goals Advocate cross functional collaboration and help support teams understanding of cross company dependencies Preferred Qualifications Bachelor's degree in engineering, science, business, project/programme management, business administration, or a related field. Knowledge of nuclear engineering or energy systems an advantage. Essential Experience 5+ years' experience in programme management roles Proven experience delivering complex programmes Understanding of programme management methodologies Experience managing budgets, schedules, risks, and multi-disciplinary teams Excellent communication, and interpersonal skills Ability to simplify complexity and produce clear information Good analytical, problem-solving, and decision-making abilities Preferred Experience Master s degree in engineering, business, or a related field Formal programme or project management certification (e.g., PRINCE2 Practitioner, MSP, PMP) Experience in highly regulated sectors (e.g., nuclear, aerospace, defence, energy, infrastructure) Knowledge of nuclear engineering, reactor development, or advanced energy technologies Experience coordinating external partners, suppliers, or consortium-based projects Proven track record in leading or contributing to successful bids and grant applications Familiarity with government grant funding processes and reporting requirements Role Characteristics Comfort with ambiguity and able to bring structure to complexity Ability to operate at a detailed operational level without getting overwhelmed Commitment to quality and ethical standards Positive outlook, with a pragmatic, hands-on approach Resilient, adaptable, and able to thrive in a dynamic start-up environment Ability to influence and motivate diverse teams Open, honest, constructive and encouraging approach to cross-team relationships What We Offer Opportunity to work with a dynamic nuclear reactor development team Direct mentorship and technical growth opportunities Flexible work environment and collaborative culture Access to state-of-the-art facilities and world-leading partners Competitive salary Be part of an ambitious and rapidly growing organisation which is operating in a strategic position to influence this sector Please submit your CV and covering letter to by the deadline of noon on 30 March 2026. Online interviews are anticipated to be held on the week commencing 13 April. Successful applicants will be invited to an in-person interview held at our offices in Cambridge on the week commencing 4 May.
Mar 16, 2026
Full time
Job Title: Programme Manager Location: Cambridge, UK Job Type: Part-Time (20 hours per week minimum) or Full-Time Salary: Competitive Reporting to: Head of Regulatory Engagement and Programme About Us Cambridge Atomworks is developing the ODIN nuclear micro-reactor and is situated at the heart of the Cambridge innovation ecosystem. We are building a high-calibre, collaborative team of experts in nuclear engineering, materials science, thermal hydraulics, and electricity generation. As we take the company forward, Cambridge Atomworks will require innovative engineering and manufacturing approaches across these fields to establish itself in emerging energy markets. Role Overview The Programme Manager will lead the planning, coordination, and delivery of complex, multiyear programmes that advance the company s mission. This role will ensure that all key operational workstreams across engineering design, physics, thermal hydraulics, materials, regulatory and business development are clear on deliverables and contribute to the realisation of the company s strategy. Key Responsibilities Own programme planning, execution, and governance across the company Communicate clear milestones, dependencies, and required activities Identify, assess, and manage programme risks and critical path activities Manage programme budgets, monitor expenditure, and report on financial performance Drive alignment across teams making sure all activities are integrated and progressing against timing plans Act as the primary point of contact for external partners, suppliers, and collaborators, coordinating and overseeing contracted work to ensure quality, timeliness, and alignment with programme objectives Lead the preparation, submission, and management of bids, grant applications, and funding proposals, including budget development and consortium coordination Establish clear reporting of progress to maintain company awareness of programme status Facilitate update meetings across teams on a regular basis Update and refresh programme plan periodically in order to ensure adherence to overall strategic goals Advocate cross functional collaboration and help support teams understanding of cross company dependencies Preferred Qualifications Bachelor's degree in engineering, science, business, project/programme management, business administration, or a related field. Knowledge of nuclear engineering or energy systems an advantage. Essential Experience 5+ years' experience in programme management roles Proven experience delivering complex programmes Understanding of programme management methodologies Experience managing budgets, schedules, risks, and multi-disciplinary teams Excellent communication, and interpersonal skills Ability to simplify complexity and produce clear information Good analytical, problem-solving, and decision-making abilities Preferred Experience Master s degree in engineering, business, or a related field Formal programme or project management certification (e.g., PRINCE2 Practitioner, MSP, PMP) Experience in highly regulated sectors (e.g., nuclear, aerospace, defence, energy, infrastructure) Knowledge of nuclear engineering, reactor development, or advanced energy technologies Experience coordinating external partners, suppliers, or consortium-based projects Proven track record in leading or contributing to successful bids and grant applications Familiarity with government grant funding processes and reporting requirements Role Characteristics Comfort with ambiguity and able to bring structure to complexity Ability to operate at a detailed operational level without getting overwhelmed Commitment to quality and ethical standards Positive outlook, with a pragmatic, hands-on approach Resilient, adaptable, and able to thrive in a dynamic start-up environment Ability to influence and motivate diverse teams Open, honest, constructive and encouraging approach to cross-team relationships What We Offer Opportunity to work with a dynamic nuclear reactor development team Direct mentorship and technical growth opportunities Flexible work environment and collaborative culture Access to state-of-the-art facilities and world-leading partners Competitive salary Be part of an ambitious and rapidly growing organisation which is operating in a strategic position to influence this sector Please submit your CV and covering letter to by the deadline of noon on 30 March 2026. Online interviews are anticipated to be held on the week commencing 13 April. Successful applicants will be invited to an in-person interview held at our offices in Cambridge on the week commencing 4 May.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The client are an established designer and manufacturer of bespoke test systems and applications for the automotive industry. They are seeking to recruit an Installations and Commissioning Engineer for their busy operations in Worcester. Salary on the role is up to £48k per annum. The role is Monday to Thursday 8.30am to 5pm and then Friday 8.30am to 1pm. Key responsibility of the role The Installation and Commissioning Engineer is responsible for the on-site installation, testing, commissioning and handover of systems and equipment to ensure they meet design specifications, safety standards, and customer requirements. The role involves close collaboration with project managers, design teams, and clients to deliver projects on time and to a high standard of quality. Responsibilities and duties Install, configure, and commission equipment and systems according to engineering drawings, specifications, and project plans Perform pre-commissioning checks, functional testing, and performance verification Diagnose, troubleshoot, and resolve technical issues during installation and commissioning Ensure all work complies with health, safety, environmental, and quality standards Liaise with customers, contractors, and internal teams during site activities Produce commissioning reports, test documentation, and as-built records Provide technical support and training to customers and operators as required Participate in factory acceptance tests (FAT) and site acceptance tests (SAT) Support system upgrades, modifications, and corrective maintenance when needed Travel to customer sites as required, including occasional international travel Experience and knowledge required Proven experience in installation, commissioning, or field engineering roles Strong understanding of electrical/mechanical systems, controls, and instrumentation Knowledge of engine test and component test related equipment Understanding of PLC software and troubleshooting using diagnostics tools (Siemens S7 preferable) Integrating control technology into mechanical assemblies Calibration of instruments Fluid systems of solid and flexible pipes and fittings including- fuel systems, petrol and diesel, water systems for engine systems, oil systems, pressure testing and lead detection, filtration, flow, temperature and pressure testing Pneumatics systems knowledge (hard piping, flexible hoses and plastic tubing) Able to read technical engineering drawings Able to travel nationally and internationally to client sites Clean driving license Good time management and organisational abilities Expenses to be paid by the company, a phone, a laptop and a car provided. Free parking available on site at headquarters in Worcester, training and progression opportunities to be provided The role is based in Worcester so would be commutable from Droitwich, Redditch, Bromsgrove, Kidderminster, Alcester, Birmingham, Solihull, Tewkesbury, Evesham
Mar 16, 2026
Full time
The client are an established designer and manufacturer of bespoke test systems and applications for the automotive industry. They are seeking to recruit an Installations and Commissioning Engineer for their busy operations in Worcester. Salary on the role is up to £48k per annum. The role is Monday to Thursday 8.30am to 5pm and then Friday 8.30am to 1pm. Key responsibility of the role The Installation and Commissioning Engineer is responsible for the on-site installation, testing, commissioning and handover of systems and equipment to ensure they meet design specifications, safety standards, and customer requirements. The role involves close collaboration with project managers, design teams, and clients to deliver projects on time and to a high standard of quality. Responsibilities and duties Install, configure, and commission equipment and systems according to engineering drawings, specifications, and project plans Perform pre-commissioning checks, functional testing, and performance verification Diagnose, troubleshoot, and resolve technical issues during installation and commissioning Ensure all work complies with health, safety, environmental, and quality standards Liaise with customers, contractors, and internal teams during site activities Produce commissioning reports, test documentation, and as-built records Provide technical support and training to customers and operators as required Participate in factory acceptance tests (FAT) and site acceptance tests (SAT) Support system upgrades, modifications, and corrective maintenance when needed Travel to customer sites as required, including occasional international travel Experience and knowledge required Proven experience in installation, commissioning, or field engineering roles Strong understanding of electrical/mechanical systems, controls, and instrumentation Knowledge of engine test and component test related equipment Understanding of PLC software and troubleshooting using diagnostics tools (Siemens S7 preferable) Integrating control technology into mechanical assemblies Calibration of instruments Fluid systems of solid and flexible pipes and fittings including- fuel systems, petrol and diesel, water systems for engine systems, oil systems, pressure testing and lead detection, filtration, flow, temperature and pressure testing Pneumatics systems knowledge (hard piping, flexible hoses and plastic tubing) Able to read technical engineering drawings Able to travel nationally and internationally to client sites Clean driving license Good time management and organisational abilities Expenses to be paid by the company, a phone, a laptop and a car provided. Free parking available on site at headquarters in Worcester, training and progression opportunities to be provided The role is based in Worcester so would be commutable from Droitwich, Redditch, Bromsgrove, Kidderminster, Alcester, Birmingham, Solihull, Tewkesbury, Evesham
Head of Institutional Fundraising Fully Remote (UK-based) - Salary up to £65,000 + Benefits Sector: Not-for-Profit / Global Charity Are you an experienced senior fundraising leader (not-for-profit/charity background) with a passion for creating global impact?My client, a respected international charity based in the Northwest , is seeking a dynamic Head of Institutional Fundraising to lead their UK and global institutional fundraising donor strategy. This is a pivotal role where you'll shape the organisation's fundraising direction, manage high-level donor relationships, and guide a global team to maximise funding success. The Role As the Head of Institutional Fundraising, you will: Develop and implement an effective institutional fundraising strategy aligned with UK and global priorities. Lead and mentor, remote fundraising coordinators, ensuring donor mapping and CRM data (Salesforce) are actively maintained. Build and execute strategic engagement plans for key institutional donors, including attending major networking events and exhibitions. Produce monthly insight reports, analyse trends, and recommend strategic actions, and make recommendations to the leadership team. Strengthen relationships with existing donors while identifying and nurturing new high-value partnerships. Provide high-level expertise to ensure smooth and competitive bid operations. Compile and proofread proposals as and when required. Lead the development of high-quality funding proposals and coordinate cross-functional contributors. Represent the charity at senior-level meetings to build strong strategic relationships. Collaborate with the communications team to create compelling marketing materials that elevate brand visibility. What We're Looking For You must bring significant senior-level experience in institutional fundraising preferably within the charity/not-for-profit/INGO sector along with: A proven track record developing successful fundraising strategies Significant experience with INGOs and high-profile institutional donors is essential Strong experience working with major institutional donors, trusts, foundations (e.g., FCDO, ECHO, USAID, UN agencies, GIZ, SIDA ). Outstanding negotiation, influencing, and partnership-building abilities. Expertise in identifying and securing strategic funding opportunities. Experience of analysing market trends, make recommendations and actioning Excellent understanding of bid processes, donor requirements, and programme design for competitive submissions. Exceptional written and verbal communication skills. Demonstrable experience maintaining high-value donor relationships. Advanced skills in Excel, Microsoft Office, and CRM platforms such as Salesforce, or similar CRM systems Ability to lead remote teams effectively across UK and global contexts. Benefits Salary up to £65,000 Fully remote working (option to work from Manchester, London, or Birmingham offices) Flexible working hours - 37.5 hours per week 35 days annual leave (including bank holidays) Pension scheme Opportunity to make a meaningful impact on a global scale
Mar 16, 2026
Full time
Head of Institutional Fundraising Fully Remote (UK-based) - Salary up to £65,000 + Benefits Sector: Not-for-Profit / Global Charity Are you an experienced senior fundraising leader (not-for-profit/charity background) with a passion for creating global impact?My client, a respected international charity based in the Northwest , is seeking a dynamic Head of Institutional Fundraising to lead their UK and global institutional fundraising donor strategy. This is a pivotal role where you'll shape the organisation's fundraising direction, manage high-level donor relationships, and guide a global team to maximise funding success. The Role As the Head of Institutional Fundraising, you will: Develop and implement an effective institutional fundraising strategy aligned with UK and global priorities. Lead and mentor, remote fundraising coordinators, ensuring donor mapping and CRM data (Salesforce) are actively maintained. Build and execute strategic engagement plans for key institutional donors, including attending major networking events and exhibitions. Produce monthly insight reports, analyse trends, and recommend strategic actions, and make recommendations to the leadership team. Strengthen relationships with existing donors while identifying and nurturing new high-value partnerships. Provide high-level expertise to ensure smooth and competitive bid operations. Compile and proofread proposals as and when required. Lead the development of high-quality funding proposals and coordinate cross-functional contributors. Represent the charity at senior-level meetings to build strong strategic relationships. Collaborate with the communications team to create compelling marketing materials that elevate brand visibility. What We're Looking For You must bring significant senior-level experience in institutional fundraising preferably within the charity/not-for-profit/INGO sector along with: A proven track record developing successful fundraising strategies Significant experience with INGOs and high-profile institutional donors is essential Strong experience working with major institutional donors, trusts, foundations (e.g., FCDO, ECHO, USAID, UN agencies, GIZ, SIDA ). Outstanding negotiation, influencing, and partnership-building abilities. Expertise in identifying and securing strategic funding opportunities. Experience of analysing market trends, make recommendations and actioning Excellent understanding of bid processes, donor requirements, and programme design for competitive submissions. Exceptional written and verbal communication skills. Demonstrable experience maintaining high-value donor relationships. Advanced skills in Excel, Microsoft Office, and CRM platforms such as Salesforce, or similar CRM systems Ability to lead remote teams effectively across UK and global contexts. Benefits Salary up to £65,000 Fully remote working (option to work from Manchester, London, or Birmingham offices) Flexible working hours - 37.5 hours per week 35 days annual leave (including bank holidays) Pension scheme Opportunity to make a meaningful impact on a global scale
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Digital Advertising Manager EMEA. Remote, Hybrid or office working available. Remote - you can be based anywhere in the UK or Europe, but you will be expected in UK HQ on a monthly basis or more frequent if commutable. This is purely a Paid specialist role and not generalist. Introduction I am delighted to be exclusively working with this truly staggering, long-standing client of mine, a global FMCG brand , but with an SME family feel environment who take incredible pride in their staff, product range and reputation, one who can also boast an incredibly high staff retention rate. Great offices, benefits and people too. Introduction The Digital Advertising Manager EMEA focus is driving high-performance, data-driven advertising strategies across EMEA. This role is pivotal in planning, executing, and optimising digital advertising campaigns (excluding social media) to maximise traffic, conversions, and brand visibility across Direct-to-Consumer websites and online marketplaces. This role will spearhead Amazon & Google advertising initiatives and collaborate cross-functionally with Brand and Social Media teams to support both brand awareness and conversion campaigns. Key responsibilities Lead, mentor, and develop the Digital Advertising function Define and execute comprehensive digital advertising strategies Collaborate with internal stakeholders, including Ecom Operations, Brand, and Marketplace Key Account Managers, to ensure integrated campaign planning and alignment. Campaign Management Oversee all non-social media digital advertising campaigns, both in-house and via external agencies. Develop and manage Amazon and Google Advertising strategies, including Sponsored Products, Sponsored Brands, and DSP campaigns. Implement programmatic advertising and smart bidding systems for real-time optimisation and cost efficiency. Coordinate with Brand and Social Media teams to run joint conversion-focused campaigns and brand awareness initiatives. Platform Oversight Manage advertising activities across platforms such as Google Ads, Amazon, and other relevant ad networks and marketplaces. Ensure effective account structuring, audience targeting, bidding strategies, and creative asset implementation. Evaluate and adopt emerging AI technologies, including custom GPTs and automation workflows, to maintain competitive advantage in the EMEA market. Champion the adoption of AI-driven automation tools and emerging technologies to optimise campaign management, audience targeting, and reporting. Budget & Performance Management Define and allocate budgets across campaigns and platforms to optimise ROI. Continuously monitor KPIs such as CTR, CPC, CPA, ROAS, TACOS and conversion rates, leveraging AI-powered analytics to identify opportunities for improvement. Deliver actionable performance reports and insights to key stakeholders, highlighting trends, wins, and areas for growth. Qualifications 5+ years of experience in digital advertising, with a strong focus on performance marketing. Proven experience managing Amazon Advertising and Google Ads campaigns. Strong analytical skills and proficiency in advertising analytics tools. Experience leading managing external agencies. Excellent communication and project management skills. Strong team collaboration mindset is essential, with the ability to work effectively across functions.
Mar 16, 2026
Full time
Digital Advertising Manager EMEA. Remote, Hybrid or office working available. Remote - you can be based anywhere in the UK or Europe, but you will be expected in UK HQ on a monthly basis or more frequent if commutable. This is purely a Paid specialist role and not generalist. Introduction I am delighted to be exclusively working with this truly staggering, long-standing client of mine, a global FMCG brand , but with an SME family feel environment who take incredible pride in their staff, product range and reputation, one who can also boast an incredibly high staff retention rate. Great offices, benefits and people too. Introduction The Digital Advertising Manager EMEA focus is driving high-performance, data-driven advertising strategies across EMEA. This role is pivotal in planning, executing, and optimising digital advertising campaigns (excluding social media) to maximise traffic, conversions, and brand visibility across Direct-to-Consumer websites and online marketplaces. This role will spearhead Amazon & Google advertising initiatives and collaborate cross-functionally with Brand and Social Media teams to support both brand awareness and conversion campaigns. Key responsibilities Lead, mentor, and develop the Digital Advertising function Define and execute comprehensive digital advertising strategies Collaborate with internal stakeholders, including Ecom Operations, Brand, and Marketplace Key Account Managers, to ensure integrated campaign planning and alignment. Campaign Management Oversee all non-social media digital advertising campaigns, both in-house and via external agencies. Develop and manage Amazon and Google Advertising strategies, including Sponsored Products, Sponsored Brands, and DSP campaigns. Implement programmatic advertising and smart bidding systems for real-time optimisation and cost efficiency. Coordinate with Brand and Social Media teams to run joint conversion-focused campaigns and brand awareness initiatives. Platform Oversight Manage advertising activities across platforms such as Google Ads, Amazon, and other relevant ad networks and marketplaces. Ensure effective account structuring, audience targeting, bidding strategies, and creative asset implementation. Evaluate and adopt emerging AI technologies, including custom GPTs and automation workflows, to maintain competitive advantage in the EMEA market. Champion the adoption of AI-driven automation tools and emerging technologies to optimise campaign management, audience targeting, and reporting. Budget & Performance Management Define and allocate budgets across campaigns and platforms to optimise ROI. Continuously monitor KPIs such as CTR, CPC, CPA, ROAS, TACOS and conversion rates, leveraging AI-powered analytics to identify opportunities for improvement. Deliver actionable performance reports and insights to key stakeholders, highlighting trends, wins, and areas for growth. Qualifications 5+ years of experience in digital advertising, with a strong focus on performance marketing. Proven experience managing Amazon Advertising and Google Ads campaigns. Strong analytical skills and proficiency in advertising analytics tools. Experience leading managing external agencies. Excellent communication and project management skills. Strong team collaboration mindset is essential, with the ability to work effectively across functions.
Description The M&E Regional Lead ensures all electrical and mechanical works within Pulsant's Southern region data centres are delivered safely, compliantly and to Pulsant's required standards. Leading a small team of engineers acting as Authorised Persons (APs), the role includes performing Senior AP duties and providing technical leadership across all M&E activity. The Southern region includes Maidenhead, Reading, Fareham and Croydon and we are flexible as to where this candidate will be based. Key responsibilities: Oversee high and critical risk mechanical and electrical operations, maintenance, and energy management programmes. Ensure all works adhere to Pulsant's safe systems of work and minimise operational risk. Provide technical leadership and support to Data Centre Managers. Review and approve high and critical risk change requests and participate in CAB as required. Perform HV and LV Senior Authorised Person duties. Lead training and development programmes for regional M&E engineers. Maintain compliance across all sites, including statutory requirements (PSSR, LOLA, L8, F Gas, etc.). Support incident response activities and subsequent root cause analysis. Manage the regional operational risk register and associated controls. Support asset lifecycle planning and influence CAPEX requirements. Contribute to preventive maintenance programme improvements. Identify and implement technical enhancements to improve building operations. Act as a primary technical resource for site engineers and management teams. Travel between sites as required, with occasional out of hours availability. What / who we're looking for: Experienced senior engineer, with supervisory experience Experience maintaining and repairing mission critical infrastructure and operations, including cooling and power systems (e.g. stand by generators) Data centre industry experience is desirable but not essential Recognised formal electrical training (e.g., City & Guilds) Full UK driving licence. Pulsant offers: A supportive work environment with a focus on career growth, development, work life balance and well-being. A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years Benefits include 5% pension, private healthcare, electric vehicle scheme, cycle to work scheme, free breakfast and snacks, Udemy license and more. To hear more about working at Pulsant check out: on LinkedIn and Instagram About Pulsant Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services. Equal opportunity employer statement: At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you-such as providing reasonable accommodations during the application or interview process-please note this in your application, or reach out to us by email: Work Location: In person
Mar 16, 2026
Full time
Description The M&E Regional Lead ensures all electrical and mechanical works within Pulsant's Southern region data centres are delivered safely, compliantly and to Pulsant's required standards. Leading a small team of engineers acting as Authorised Persons (APs), the role includes performing Senior AP duties and providing technical leadership across all M&E activity. The Southern region includes Maidenhead, Reading, Fareham and Croydon and we are flexible as to where this candidate will be based. Key responsibilities: Oversee high and critical risk mechanical and electrical operations, maintenance, and energy management programmes. Ensure all works adhere to Pulsant's safe systems of work and minimise operational risk. Provide technical leadership and support to Data Centre Managers. Review and approve high and critical risk change requests and participate in CAB as required. Perform HV and LV Senior Authorised Person duties. Lead training and development programmes for regional M&E engineers. Maintain compliance across all sites, including statutory requirements (PSSR, LOLA, L8, F Gas, etc.). Support incident response activities and subsequent root cause analysis. Manage the regional operational risk register and associated controls. Support asset lifecycle planning and influence CAPEX requirements. Contribute to preventive maintenance programme improvements. Identify and implement technical enhancements to improve building operations. Act as a primary technical resource for site engineers and management teams. Travel between sites as required, with occasional out of hours availability. What / who we're looking for: Experienced senior engineer, with supervisory experience Experience maintaining and repairing mission critical infrastructure and operations, including cooling and power systems (e.g. stand by generators) Data centre industry experience is desirable but not essential Recognised formal electrical training (e.g., City & Guilds) Full UK driving licence. Pulsant offers: A supportive work environment with a focus on career growth, development, work life balance and well-being. A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years Benefits include 5% pension, private healthcare, electric vehicle scheme, cycle to work scheme, free breakfast and snacks, Udemy license and more. To hear more about working at Pulsant check out: on LinkedIn and Instagram About Pulsant Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services. Equal opportunity employer statement: At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you-such as providing reasonable accommodations during the application or interview process-please note this in your application, or reach out to us by email: Work Location: In person
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Planning As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to planning tools, data and delivery detail to ensure products are practical, scalable and delivering real decision making value in live environments. What you'll do Own the product vision, strategy and roadmap for planning related products Lead and develop product teams delivering planning capabilities and systems Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure planning products are grounded in operational reality, data and system constraints Balance long term planning strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, finance and network teams Manage delivery risks, dependencies and trade offs across complex planning landscapes Use product metrics, insight and tooling to track outcomes and drive improvement Ensure products support resilience, performance and effective decision making Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in planning or operational domains Practical understanding of planning systems, data flows and decision support tooling Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex planning environments Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support planning, forecasting or operations Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Mar 16, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Planning As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to planning tools, data and delivery detail to ensure products are practical, scalable and delivering real decision making value in live environments. What you'll do Own the product vision, strategy and roadmap for planning related products Lead and develop product teams delivering planning capabilities and systems Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure planning products are grounded in operational reality, data and system constraints Balance long term planning strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, finance and network teams Manage delivery risks, dependencies and trade offs across complex planning landscapes Use product metrics, insight and tooling to track outcomes and drive improvement Ensure products support resilience, performance and effective decision making Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in planning or operational domains Practical understanding of planning systems, data flows and decision support tooling Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex planning environments Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support planning, forecasting or operations Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Cyber Delivery Assurance Lead As Cyber Delivery Assurance Lead, you'll act as the British Airways cyber representative embedded within product delivery teams, ensuring cyber risk is actively managed and security controls are designed, implemented and operating effectively across programmes and products. This is a hands on cyber assurance role. You'll be expected to bring strong practical experience of applying cyber security controls, assessing real systems and architectures, and working directly with delivery teams to embed security by design - not simply reviewing documentation or providing high level guidance. Reporting to the Head of Cyber & IT Risk, you'll work closely with BA Tech Delivery teams, the BA Cyber Team and the IAG Cyber Security Office to ensure solutions meet BA's risk appetite and regulatory obligations. What you'll do Provide delivery assurance to ensure programmes and products operate within BA's cyber risk appetite Work hands on with delivery teams to embed security by design and ensure appropriate cyber controls are implemented and operating effectively Interpret and apply cyber security policies, standards and guidelines across product releases and ongoing maintenance Conduct threat and risk assessments across varied technology stacks and define proportionate mitigating controls Provide authoritative advice on the practical application of security controls, legislation and regulatory requirements Act as the cyber point of contact for programmes and products, supporting secure delivery end to end Engage proactively with the IAG Cyber Security Office assurance and architecture functions to ensure consistency and best practice Identify, manage and report cyber risks and exceptions throughout the product lifecycle Support cyber governance forums and provide clear, accurate updates on security deliverables Promote cyber risk awareness and support security awareness initiatives across the organisation What you'll bring to British Airways Strong hands on cyber security experience, with the ability to assess real systems and influence secure design and delivery decisions Broad technical understanding of cyber security controls across multiple technology domains Confidence working directly with engineers, architects and delivery teams to resolve security issues pragmatically Ability to balance standards compliance with practical delivery constraints Excellent stakeholder management skills, with experience influencing at senior levels Calm, resilient approach in fast paced and changing environments Clear, positive communicator who can explain cyber risk and controls effectively Your experience Proven experience providing cyber security assurance or secure delivery support in complex environments Demonstrable experience performing threat and risk assessments and defining mitigating controls Experience working in regulated environments with strong cyber and compliance requirements Knowledge of cyber security frameworks and regulatory requirements such as NIST, PCI DSS, GDPR and NIS Experience in agile delivery environments is advantageous Relevant cyber security qualifications (e.g. CISSP, ISO27001 Lead Implementer, SANS GIAC or equivalent) desirable What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Mar 16, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Cyber Delivery Assurance Lead As Cyber Delivery Assurance Lead, you'll act as the British Airways cyber representative embedded within product delivery teams, ensuring cyber risk is actively managed and security controls are designed, implemented and operating effectively across programmes and products. This is a hands on cyber assurance role. You'll be expected to bring strong practical experience of applying cyber security controls, assessing real systems and architectures, and working directly with delivery teams to embed security by design - not simply reviewing documentation or providing high level guidance. Reporting to the Head of Cyber & IT Risk, you'll work closely with BA Tech Delivery teams, the BA Cyber Team and the IAG Cyber Security Office to ensure solutions meet BA's risk appetite and regulatory obligations. What you'll do Provide delivery assurance to ensure programmes and products operate within BA's cyber risk appetite Work hands on with delivery teams to embed security by design and ensure appropriate cyber controls are implemented and operating effectively Interpret and apply cyber security policies, standards and guidelines across product releases and ongoing maintenance Conduct threat and risk assessments across varied technology stacks and define proportionate mitigating controls Provide authoritative advice on the practical application of security controls, legislation and regulatory requirements Act as the cyber point of contact for programmes and products, supporting secure delivery end to end Engage proactively with the IAG Cyber Security Office assurance and architecture functions to ensure consistency and best practice Identify, manage and report cyber risks and exceptions throughout the product lifecycle Support cyber governance forums and provide clear, accurate updates on security deliverables Promote cyber risk awareness and support security awareness initiatives across the organisation What you'll bring to British Airways Strong hands on cyber security experience, with the ability to assess real systems and influence secure design and delivery decisions Broad technical understanding of cyber security controls across multiple technology domains Confidence working directly with engineers, architects and delivery teams to resolve security issues pragmatically Ability to balance standards compliance with practical delivery constraints Excellent stakeholder management skills, with experience influencing at senior levels Calm, resilient approach in fast paced and changing environments Clear, positive communicator who can explain cyber risk and controls effectively Your experience Proven experience providing cyber security assurance or secure delivery support in complex environments Demonstrable experience performing threat and risk assessments and defining mitigating controls Experience working in regulated environments with strong cyber and compliance requirements Knowledge of cyber security frameworks and regulatory requirements such as NIST, PCI DSS, GDPR and NIS Experience in agile delivery environments is advantageous Relevant cyber security qualifications (e.g. CISSP, ISO27001 Lead Implementer, SANS GIAC or equivalent) desirable What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
FEDERATION OF BRITISH ARTISTS
City Of Westminster, London
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
Mar 16, 2026
Full time
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
Organisation: Cranfield University Faculty or Department: Faculty of Engineering and Applied Sciences Based at: Cranfield Campus, Cranfield, Bedfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Permanent Salary: Professorial: Competitive open band commencing from £76,345 per annum. Reader: Full time starting salary is normally in the range of £60,099 to £69,505 per annum, with potential progression up to £85,000per annum. Apply by: 31/03/2026 Role Description About the Role The Faculty of Engineering and Applied Sciences is seeking to appoint within the Centre of Assured and Connected Autonomy, a Saab sponsored Professor / Reader in Autonomous Air Transport Systems of international standing. The position will take up a leadership role in the faculty by bringing together research in autonomous air transport systems. Saab UK is a British company that is part of Saab Group's global high-technology operations. Saab offers world-leading solutions and services in defence, aviation, space and civil security. Saab UK brings together the best of Swedish and British innovation and engineering to provide customers with products and solutions that push boundaries for what is considered technically possible. Saab's mission is to help our customers to keep people and society safe. Saab's partnerships with UK customers and industry enable the delivery of innovative solutions to complex challenges, anticipating the threats of tomorrow. Saab invest 23% of annual revenue into research and development, collaborating with a range of partners including industry and academia. Specialisations within the UK include software engineering, autonomy, radar and sensing, underwater robotics, AI, and training. This role will work closely with Saab UK to help advance technology in areas such as autonomy, air systems, air traffic management, uncrewed systems, and sensors. About You To be considered for this opportunity you will hold a PhD in a relevant discipline and have an internationally recognised track record in the field of Autonomous Air Transport Systems. This will be evidenced by high quality publications, and competitive research funding or senior level industry experience. You will have demonstrated experience in being able to negotiate, plan, develop and successfully implement strategic large-scale projects and win national and international research funding. Due to the nature of this role, you will be required to obtain Security clearance (or eligibility) in line with UK Ministry of Defence (MoD) requirements. About Us As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here . The Centre has a long history of internationally leading research in uncrewed platform research (swarm drones, human-machine teaming) with major collaborations with aerospace and defence primes. It has key laboratories in drone platform experimentation, human-machine cockpit and mission command teaming, 6 th Generation Open Radio Access Network national testbed, as well as an uncrewed air traffic management lab. It has 10+ academic staff members and approximately 15 research fellows, running several EPSRC and EU projects. It also hosts 3 MSc courses: 1. Applied AI, 2. Autonomous Vehicle Dynamics & Control, and 3. Advanced Air Mobility Systems. These are supported by strong industrial partnerships and civil government stakeholders. Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here . We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme.We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here . Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners. How to apply For an informal discussion about this opportunity, please contact Professor Weisi Guo, Head of the Centre of Assured and Connected Autonomy, on (T): or (E): Please do not hesitate to contact us for further details on E: . Please quote reference number 5220. Please note that we reserve the right to close this advert prior to the stated closing date should we receive sufficient numbers of applications. Therefore, we would encourage you to complete and submit your application as soon as possible.
Mar 16, 2026
Full time
Organisation: Cranfield University Faculty or Department: Faculty of Engineering and Applied Sciences Based at: Cranfield Campus, Cranfield, Bedfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Permanent Salary: Professorial: Competitive open band commencing from £76,345 per annum. Reader: Full time starting salary is normally in the range of £60,099 to £69,505 per annum, with potential progression up to £85,000per annum. Apply by: 31/03/2026 Role Description About the Role The Faculty of Engineering and Applied Sciences is seeking to appoint within the Centre of Assured and Connected Autonomy, a Saab sponsored Professor / Reader in Autonomous Air Transport Systems of international standing. The position will take up a leadership role in the faculty by bringing together research in autonomous air transport systems. Saab UK is a British company that is part of Saab Group's global high-technology operations. Saab offers world-leading solutions and services in defence, aviation, space and civil security. Saab UK brings together the best of Swedish and British innovation and engineering to provide customers with products and solutions that push boundaries for what is considered technically possible. Saab's mission is to help our customers to keep people and society safe. Saab's partnerships with UK customers and industry enable the delivery of innovative solutions to complex challenges, anticipating the threats of tomorrow. Saab invest 23% of annual revenue into research and development, collaborating with a range of partners including industry and academia. Specialisations within the UK include software engineering, autonomy, radar and sensing, underwater robotics, AI, and training. This role will work closely with Saab UK to help advance technology in areas such as autonomy, air systems, air traffic management, uncrewed systems, and sensors. About You To be considered for this opportunity you will hold a PhD in a relevant discipline and have an internationally recognised track record in the field of Autonomous Air Transport Systems. This will be evidenced by high quality publications, and competitive research funding or senior level industry experience. You will have demonstrated experience in being able to negotiate, plan, develop and successfully implement strategic large-scale projects and win national and international research funding. Due to the nature of this role, you will be required to obtain Security clearance (or eligibility) in line with UK Ministry of Defence (MoD) requirements. About Us As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here . The Centre has a long history of internationally leading research in uncrewed platform research (swarm drones, human-machine teaming) with major collaborations with aerospace and defence primes. It has key laboratories in drone platform experimentation, human-machine cockpit and mission command teaming, 6 th Generation Open Radio Access Network national testbed, as well as an uncrewed air traffic management lab. It has 10+ academic staff members and approximately 15 research fellows, running several EPSRC and EU projects. It also hosts 3 MSc courses: 1. Applied AI, 2. Autonomous Vehicle Dynamics & Control, and 3. Advanced Air Mobility Systems. These are supported by strong industrial partnerships and civil government stakeholders. Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here . We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme.We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here . Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners. How to apply For an informal discussion about this opportunity, please contact Professor Weisi Guo, Head of the Centre of Assured and Connected Autonomy, on (T): or (E): Please do not hesitate to contact us for further details on E: . Please quote reference number 5220. Please note that we reserve the right to close this advert prior to the stated closing date should we receive sufficient numbers of applications. Therefore, we would encourage you to complete and submit your application as soon as possible.
Rise Executive Search And Recruitment Ltd
Farnley, Yorkshire
Internal Technical Sales Executive Negotiable Salary Package dependent upon experience, Pension, and other benefits. Our Client has a requirement for an Internal Sales Executive, ideal would be with experience in the Electrical industry to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in Leeds, Beeston, Pudsey, Morley, Rothwell, Batley, Dewsbury, Headingley, Horsforth, areas of West Yorkshire in order to commute. Ideally y ou will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. As the Internal Sales Executive you will respond to and handle sales and product enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience Sales administration experience within a Sales Office environment. Ideal but not mandatory would be some Electrical industry sector knowledge or experience (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Experience in similar sales /customer service environment. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Mar 16, 2026
Full time
Internal Technical Sales Executive Negotiable Salary Package dependent upon experience, Pension, and other benefits. Our Client has a requirement for an Internal Sales Executive, ideal would be with experience in the Electrical industry to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in Leeds, Beeston, Pudsey, Morley, Rothwell, Batley, Dewsbury, Headingley, Horsforth, areas of West Yorkshire in order to commute. Ideally y ou will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. As the Internal Sales Executive you will respond to and handle sales and product enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience Sales administration experience within a Sales Office environment. Ideal but not mandatory would be some Electrical industry sector knowledge or experience (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Experience in similar sales /customer service environment. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Do you have Brand Protection and anti-counterfeiting experience and seeking a career with a global automotive brand? We are seeking an e IP specialist who will report into the Department Manager and responsible for anti-counterfeiting cases and brand protection, including serving cease and desist letters. Responsibilities: Optimise enforcements against counterfeits to protect the global brand. Manage contracting and licensing matters, including trademark licensing and reviewing IP related clauses in commercial agreements. Facilitate IP awareness to all associates in the region. Secure the best output for anti-counterfeiting/contracting in favour of the global brand. Build relationships with external law firms in order to achieve excellent outputs by smooth communications. Qualifications, skills and experience: Part -Qualified Trademark or Patent Attorney qualified in UK or Europe with experience. Possess a background in IP, with excellent knowledge and experience in anti-counterfeiting and brand protection activities. Experience of Trademark licensing ,commercial agreements and enforcement agencies. Strong cultural awareness and adaptability, with experience working effectively across diverse regions and organisational systems. Possess excellent business awareness and acumen. Salary £60k and attractive benefits package You will enjoy a 35 hr week and a hybrid working model which requires 3 days of the week working in the Bracknell head office. Excellent working environment and 1pm finish on a Friday!
Mar 16, 2026
Full time
Do you have Brand Protection and anti-counterfeiting experience and seeking a career with a global automotive brand? We are seeking an e IP specialist who will report into the Department Manager and responsible for anti-counterfeiting cases and brand protection, including serving cease and desist letters. Responsibilities: Optimise enforcements against counterfeits to protect the global brand. Manage contracting and licensing matters, including trademark licensing and reviewing IP related clauses in commercial agreements. Facilitate IP awareness to all associates in the region. Secure the best output for anti-counterfeiting/contracting in favour of the global brand. Build relationships with external law firms in order to achieve excellent outputs by smooth communications. Qualifications, skills and experience: Part -Qualified Trademark or Patent Attorney qualified in UK or Europe with experience. Possess a background in IP, with excellent knowledge and experience in anti-counterfeiting and brand protection activities. Experience of Trademark licensing ,commercial agreements and enforcement agencies. Strong cultural awareness and adaptability, with experience working effectively across diverse regions and organisational systems. Possess excellent business awareness and acumen. Salary £60k and attractive benefits package You will enjoy a 35 hr week and a hybrid working model which requires 3 days of the week working in the Bracknell head office. Excellent working environment and 1pm finish on a Friday!
Franchise Performance Coach - Boutique Fitness Brand (UK) Field-based Ideally located around Milton Keynes / Luton / Bedford / Oxford / Northampton £32k-£36k plus car allowance and bonus OTE mid £40ks Reporting to CEO Love fitness? Love driving performance? Love being out in the field making things happen? This could be the role for you. Our client is one of the world's leading boutique fitness franchise brands, with nearly 20 years of international expertise and a rapidly growing UK presence. They are now looking for a Franchise Performance Coach to support studio openings and drive performance across their franchise network. This is a hands on operational role, perfect for someone who thrives on accountability, structure and measurable results. You'll work directly with franchisees to ensure studios launch successfully, operate to brand standards and achieve strong commercial performance. The Role You'll be the key link between head office and franchise partners, ensuring every studio is set up for success and operating at a high level. Studio Launch Support Deliver and oversee a structured 12 week studio opening programme Support franchisees with local marketing execution Ensure sales processes are followed correctly Drive achievement of initial membership targets Provide on the ground operational support during launch phases Ongoing Franchise Performance Monitor and analyse KPIs including membership growth, conversion, retention and revenue Conduct operational audits across the network Ensure compliance with SOPs, brand standards and training manuals Implement structured performance improvement plans where required Coach franchisees to improve commercial performance This role is execution focused, working within established systems and frameworks rather than redesigning strategy. The Person We're looking for someone who is confident, organised and commercially aware, with the ability to support franchisees while also holding them accountable. You will likely have: Experience within the fitness, boutique fitness or franchise sector Strong commercial awareness and ability to interpret KPIs Excellent organisational and planning skills Confidence challenging performance issues and driving improvement Solid IT and systems skills A proactive, practical problem solving mindset The ability to work independently in a field based role Location wise, candidates based around Milton Keynes, Luton, Bedford, Oxford or Northampton would be ideal. Why Join? Work with a globally established boutique fitness brand The company will invest in you, previous employees have completed business management courses and they want you to have CPD Be part of the UK growth journey A role with real impact across multiple studios Direct exposure to senior leadership Varied field based work supporting business owners If you enjoy helping businesses succeed, improving performance and being out in the field rather than behind a desk, we'd love to hear from you.
Mar 16, 2026
Full time
Franchise Performance Coach - Boutique Fitness Brand (UK) Field-based Ideally located around Milton Keynes / Luton / Bedford / Oxford / Northampton £32k-£36k plus car allowance and bonus OTE mid £40ks Reporting to CEO Love fitness? Love driving performance? Love being out in the field making things happen? This could be the role for you. Our client is one of the world's leading boutique fitness franchise brands, with nearly 20 years of international expertise and a rapidly growing UK presence. They are now looking for a Franchise Performance Coach to support studio openings and drive performance across their franchise network. This is a hands on operational role, perfect for someone who thrives on accountability, structure and measurable results. You'll work directly with franchisees to ensure studios launch successfully, operate to brand standards and achieve strong commercial performance. The Role You'll be the key link between head office and franchise partners, ensuring every studio is set up for success and operating at a high level. Studio Launch Support Deliver and oversee a structured 12 week studio opening programme Support franchisees with local marketing execution Ensure sales processes are followed correctly Drive achievement of initial membership targets Provide on the ground operational support during launch phases Ongoing Franchise Performance Monitor and analyse KPIs including membership growth, conversion, retention and revenue Conduct operational audits across the network Ensure compliance with SOPs, brand standards and training manuals Implement structured performance improvement plans where required Coach franchisees to improve commercial performance This role is execution focused, working within established systems and frameworks rather than redesigning strategy. The Person We're looking for someone who is confident, organised and commercially aware, with the ability to support franchisees while also holding them accountable. You will likely have: Experience within the fitness, boutique fitness or franchise sector Strong commercial awareness and ability to interpret KPIs Excellent organisational and planning skills Confidence challenging performance issues and driving improvement Solid IT and systems skills A proactive, practical problem solving mindset The ability to work independently in a field based role Location wise, candidates based around Milton Keynes, Luton, Bedford, Oxford or Northampton would be ideal. Why Join? Work with a globally established boutique fitness brand The company will invest in you, previous employees have completed business management courses and they want you to have CPD Be part of the UK growth journey A role with real impact across multiple studios Direct exposure to senior leadership Varied field based work supporting business owners If you enjoy helping businesses succeed, improving performance and being out in the field rather than behind a desk, we'd love to hear from you.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Reed Finance are delighted to be supporting one of our Edinburgh based clients on a new Finance Business Partner to lead on financial accuracy, reporting, budgeting, tax compliance, and payroll oversight. You'll support informed decision-making across the organisation, maintain strong financial controls, and deputise for the Head of Finance. Key Responsibilities Maintain accurate ledgers and produce clear management reports. Support annual budgeting and ongoing forecasting with managers. Lead VAT returns and provide guidance on wider tax matters. Oversee payroll processes and support the payroll team. Contribute flexibly across the Finance team. About You Strong leadership, communication, and analytical skills. Advanced Excel and confidence with accounting systems. Knowledge of direct/indirect tax, including partial VAT recovery. Solid financial management expertise; professionally qualified/part-qualified or equivalent experience. For more information, please apply, or contact Roddy Mackenzie -
Mar 16, 2026
Full time
Reed Finance are delighted to be supporting one of our Edinburgh based clients on a new Finance Business Partner to lead on financial accuracy, reporting, budgeting, tax compliance, and payroll oversight. You'll support informed decision-making across the organisation, maintain strong financial controls, and deputise for the Head of Finance. Key Responsibilities Maintain accurate ledgers and produce clear management reports. Support annual budgeting and ongoing forecasting with managers. Lead VAT returns and provide guidance on wider tax matters. Oversee payroll processes and support the payroll team. Contribute flexibly across the Finance team. About You Strong leadership, communication, and analytical skills. Advanced Excel and confidence with accounting systems. Knowledge of direct/indirect tax, including partial VAT recovery. Solid financial management expertise; professionally qualified/part-qualified or equivalent experience. For more information, please apply, or contact Roddy Mackenzie -
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Head Of Digital International Franchise Responsible to : FranchiseDirector Department : Franchise Overview You will be part of JD Sports expansion in international markets. The purpose of this role is to drive our Franchise partners to successfully launch and grow JD Sports online presence in their country. While working with multiple departments and countries, you will be managing the whole loyalty and ecommerce lifecycle and be responsible for the launch, technology development, digital marketing and commercial trade. Strategic Objectives Working closely with the Franchise GM, Ecommerce, Finance, and IT, the Head of Digital will drive the end to end digital strategy across Launch, Technology, Digital Marketing, Loyalty, Trade, and Finance to enable partners to successfully activate and scale JD's digital ecosystem in every market. As the primary digital contact within the Franchise division, the role ensures partners have the frameworks, platforms, and commercial guidance needed to maximise launch performance and sustain long term growth. Acting as a digital brand guardian, the Head of Digital educates, supports, and empowers partners to deliver a consistent, insight driven, and commercially strong representation of JD across all digital channels. By building scalable processes, digital playbooks, financial models, and technology standards, the role ensures each partner can embed locally while operating with global excellence, ultimately accelerating their ability to grow at the pace expected of the JD Group. Key Roles and Responsibilities Lead and orchestrate the end to end launch of all digital platforms (ecommerce, app, CRM, loyalty, digital trade tools) in new Franchise markets, ensuring seamless deployment, market readiness, and alignment with JD's global digital ecosystem. Own the digital commercial strategy across Ecommerce Trading, Digital Marketing, Loyalty, and Omnichannel, identifying growth opportunities, analysing performance trends, and challenging partners to achieve best in class results. Drive market insights and localisation strategy, ensuring all digital plans reflect local customer behaviour, competitive landscape, regulatory needs, and cultural context while maintaining JD's global standards. Continuously review digital trading performance and benchmark against JD Group markets, identifying optimisation levers across conversion, media efficiency, customer retention, UX, and product performance. Shape the digital technology roadmap for Franchise markets, partnering with Tech and Data teams to prioritise upgrades, integrations, analytics enhancements, platform improvements, and new capabilities that support revenue and scalability. Lead the digital go to market strategy with partners across all channels: Ecommerce Content, Online Merchandising, Digital Trade, CRM & Lifecycle Marketing, Paid Media, Affiliates, SEO, CRO, and UX - ensuring full adherence to JD global best practices. Build and maintain strong cross functional relationships with internal teams across Retail, Marketing, Digital Trading, Product, IT, Finance, Property, and Visual Merchandising to enable cohesive digital operations and commercial planning. Use exceptional leadership, communication, and influencing skills to align global and local stakeholders on digital priorities, ensuring successful delivery of strategic initiatives and continuous improvement programs. Troubleshoot operational challenges hands on, driving improvements across systems, processes, digital workflows, and partner capabilities - embedding JD's global Centres of Excellence where applicable. Champion digital operational excellence across all markets, ensuring consistent brand experience, strong visual execution, and customer first digital journeys across web, app, CRM, and loyalty touchpoints. Own the development and evolution of the JD Digital Franchise Portal, acting as the gatekeeper of global standards, training materials, playbooks, and market specific guidance that support scalability and best practice adoption. People and Talent Management Build strong, trust based, and effective cross functional relationships across the wider JD organisation, ensuring Digital partners seamlessly with Ecommerce, Tech, Data, Marketing, Retail, Finance, Property, and HR to deliver unified market launches and ongoing digital excellence. Support and empower Franchise partners to build, develop, and coach high performing digital teams across ecommerce trading, CRM, digital marketing, analytics, product content, and digital operations. Act as an inspirational and visionary digital leader with the ability to coach and mentor both internal teams and partner organisations. Skills & Experience Significant experience (typically 5+ years) in senior Digital, Ecommerce, or Omnichannel roles, ideally within retail, fashion, or consumer brands. Strong understanding of franchise models, international markets, or multi territory operations, with experience supporting partners or distributed teams. Proven commercial acumen with the ability to interpret data, build business cases, optimise P&L levers, and influence financial decision making. Demonstrable experience in project leadership, managing complex multi market digital deployments from planning through execution. Excellent communicator and presenter, able to influence senior leaders and inspire cross functional teams across cultures and markets. Experienced in building strong relationships across Digital, Marketing, Technology, Finance, and Operations in fast paced environments. Strong understanding of the JD Brand, digital retail landscape, consumer journey, and global brand governance. Willingness to travel internationally as required to support market launches, performance reviews, and team capability building. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Mar 16, 2026
Full time
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Head Of Digital International Franchise Responsible to : FranchiseDirector Department : Franchise Overview You will be part of JD Sports expansion in international markets. The purpose of this role is to drive our Franchise partners to successfully launch and grow JD Sports online presence in their country. While working with multiple departments and countries, you will be managing the whole loyalty and ecommerce lifecycle and be responsible for the launch, technology development, digital marketing and commercial trade. Strategic Objectives Working closely with the Franchise GM, Ecommerce, Finance, and IT, the Head of Digital will drive the end to end digital strategy across Launch, Technology, Digital Marketing, Loyalty, Trade, and Finance to enable partners to successfully activate and scale JD's digital ecosystem in every market. As the primary digital contact within the Franchise division, the role ensures partners have the frameworks, platforms, and commercial guidance needed to maximise launch performance and sustain long term growth. Acting as a digital brand guardian, the Head of Digital educates, supports, and empowers partners to deliver a consistent, insight driven, and commercially strong representation of JD across all digital channels. By building scalable processes, digital playbooks, financial models, and technology standards, the role ensures each partner can embed locally while operating with global excellence, ultimately accelerating their ability to grow at the pace expected of the JD Group. Key Roles and Responsibilities Lead and orchestrate the end to end launch of all digital platforms (ecommerce, app, CRM, loyalty, digital trade tools) in new Franchise markets, ensuring seamless deployment, market readiness, and alignment with JD's global digital ecosystem. Own the digital commercial strategy across Ecommerce Trading, Digital Marketing, Loyalty, and Omnichannel, identifying growth opportunities, analysing performance trends, and challenging partners to achieve best in class results. Drive market insights and localisation strategy, ensuring all digital plans reflect local customer behaviour, competitive landscape, regulatory needs, and cultural context while maintaining JD's global standards. Continuously review digital trading performance and benchmark against JD Group markets, identifying optimisation levers across conversion, media efficiency, customer retention, UX, and product performance. Shape the digital technology roadmap for Franchise markets, partnering with Tech and Data teams to prioritise upgrades, integrations, analytics enhancements, platform improvements, and new capabilities that support revenue and scalability. Lead the digital go to market strategy with partners across all channels: Ecommerce Content, Online Merchandising, Digital Trade, CRM & Lifecycle Marketing, Paid Media, Affiliates, SEO, CRO, and UX - ensuring full adherence to JD global best practices. Build and maintain strong cross functional relationships with internal teams across Retail, Marketing, Digital Trading, Product, IT, Finance, Property, and Visual Merchandising to enable cohesive digital operations and commercial planning. Use exceptional leadership, communication, and influencing skills to align global and local stakeholders on digital priorities, ensuring successful delivery of strategic initiatives and continuous improvement programs. Troubleshoot operational challenges hands on, driving improvements across systems, processes, digital workflows, and partner capabilities - embedding JD's global Centres of Excellence where applicable. Champion digital operational excellence across all markets, ensuring consistent brand experience, strong visual execution, and customer first digital journeys across web, app, CRM, and loyalty touchpoints. Own the development and evolution of the JD Digital Franchise Portal, acting as the gatekeeper of global standards, training materials, playbooks, and market specific guidance that support scalability and best practice adoption. People and Talent Management Build strong, trust based, and effective cross functional relationships across the wider JD organisation, ensuring Digital partners seamlessly with Ecommerce, Tech, Data, Marketing, Retail, Finance, Property, and HR to deliver unified market launches and ongoing digital excellence. Support and empower Franchise partners to build, develop, and coach high performing digital teams across ecommerce trading, CRM, digital marketing, analytics, product content, and digital operations. Act as an inspirational and visionary digital leader with the ability to coach and mentor both internal teams and partner organisations. Skills & Experience Significant experience (typically 5+ years) in senior Digital, Ecommerce, or Omnichannel roles, ideally within retail, fashion, or consumer brands. Strong understanding of franchise models, international markets, or multi territory operations, with experience supporting partners or distributed teams. Proven commercial acumen with the ability to interpret data, build business cases, optimise P&L levers, and influence financial decision making. Demonstrable experience in project leadership, managing complex multi market digital deployments from planning through execution. Excellent communicator and presenter, able to influence senior leaders and inspire cross functional teams across cultures and markets. Experienced in building strong relationships across Digital, Marketing, Technology, Finance, and Operations in fast paced environments. Strong understanding of the JD Brand, digital retail landscape, consumer journey, and global brand governance. Willingness to travel internationally as required to support market launches, performance reviews, and team capability building. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
