Business Administration Apprentice - Legacy Operations £23,810 plus benefits Reports to: Senior Legacy Operations Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with flexibility (3 days per week in the office) Closing date: 15th February :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview with data entry test in Stratford head office Interview date: Tuesday 24th and Thursday 26th February Start date negotiable for the right candidate (due to end of school term) At Cancer Research UK, we exist to beat cancer. We're looking for an inspiring Business Administration Apprentice for an apprenticeship programme to develop a broad business administration skill set and working knowledge of legacy giving products and processes; management of digital data; communication and collaboration techniques; legal frameworks and organisational structures. In this role you will proactively use the charity's learning and development programme to develop desired core operational and administration skills. Work collaboratively across the various legacy product teams to support the delivery of the wider team. For the apprenticeship you will undertake periods of protected learning (20% of time) to prepare for and meet apprenticeship standard requirements and end point assessment. What will I be doing? The below shared responsibilities are undertaken on a regular rota: Distribution and scanning of daily incoming post to relevant staff members. Creating and allocating new Legacy cases to the Legacy Case Management Team. Creating new solicitor records on the website and CRM system and informing the Finance Team. Inputting income data (cheques and bank transfers). Accurate data entry for all of Cancer Research UK's Will-writing services onto the relevant systems within agreed SLA's, resolving any inaccuracies with the relevant stakeholder. Create records for new legacy cases via the electronic Legacy notification system (currently Smee & Ford). Maintaining the Legacies asset register for all CRUK supplied equipment. Respond to queries from all Legacy audiences, via email and telephone. Maintain data quality - merging records and other data processing tasks as required (First Class and Siebel). Monitor and assign incoming complaints from the central Complaints Team to relevant legacy staff and providing regular reports. Raising Purchase Orders and raising invoices when required Build and maintain excellent knowledge of Cancer Research UK's Will-Writing Services, the Case Management Team and associated systems and processes Establish a working knowledge of all other areas across Legacies What are we looking for? Confident user of Microsoft Office packages. Confident written and verbal communication skills. Well organised with the ability to manage and prioritise work and meet deadlines. Strong attention to detail. Demonstrates analytical and problem-solving skills. Able to work effectively and flexibly as part of a team and autonomously. Can interact effectively at all levels, with a wide range of colleagues. Able to shadow colleagues and take in information. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Feb 05, 2026
Full time
Business Administration Apprentice - Legacy Operations £23,810 plus benefits Reports to: Senior Legacy Operations Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with flexibility (3 days per week in the office) Closing date: 15th February :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview with data entry test in Stratford head office Interview date: Tuesday 24th and Thursday 26th February Start date negotiable for the right candidate (due to end of school term) At Cancer Research UK, we exist to beat cancer. We're looking for an inspiring Business Administration Apprentice for an apprenticeship programme to develop a broad business administration skill set and working knowledge of legacy giving products and processes; management of digital data; communication and collaboration techniques; legal frameworks and organisational structures. In this role you will proactively use the charity's learning and development programme to develop desired core operational and administration skills. Work collaboratively across the various legacy product teams to support the delivery of the wider team. For the apprenticeship you will undertake periods of protected learning (20% of time) to prepare for and meet apprenticeship standard requirements and end point assessment. What will I be doing? The below shared responsibilities are undertaken on a regular rota: Distribution and scanning of daily incoming post to relevant staff members. Creating and allocating new Legacy cases to the Legacy Case Management Team. Creating new solicitor records on the website and CRM system and informing the Finance Team. Inputting income data (cheques and bank transfers). Accurate data entry for all of Cancer Research UK's Will-writing services onto the relevant systems within agreed SLA's, resolving any inaccuracies with the relevant stakeholder. Create records for new legacy cases via the electronic Legacy notification system (currently Smee & Ford). Maintaining the Legacies asset register for all CRUK supplied equipment. Respond to queries from all Legacy audiences, via email and telephone. Maintain data quality - merging records and other data processing tasks as required (First Class and Siebel). Monitor and assign incoming complaints from the central Complaints Team to relevant legacy staff and providing regular reports. Raising Purchase Orders and raising invoices when required Build and maintain excellent knowledge of Cancer Research UK's Will-Writing Services, the Case Management Team and associated systems and processes Establish a working knowledge of all other areas across Legacies What are we looking for? Confident user of Microsoft Office packages. Confident written and verbal communication skills. Well organised with the ability to manage and prioritise work and meet deadlines. Strong attention to detail. Demonstrates analytical and problem-solving skills. Able to work effectively and flexibly as part of a team and autonomously. Can interact effectively at all levels, with a wide range of colleagues. Able to shadow colleagues and take in information. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
1795 - Clarks Chester Foregate St, 1/3 Foregate Street, Chester, Cheshire West and Chester, United Kingdom Job Description Posted Monday 29 December 2025 at 00:00 About the Role We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. Key Responsibilities Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling Support the Store Manager in achieving sales targets, KPIs, and profitability goals Supervise, coach, and motivate staff to deliver exceptional customer service Help manage employee scheduling, training, and performance evaluations Ensure compliance with company policies, health and safety standards, and loss prevention practices Handle customer inquiries and complaints professionally to ensure a positive shopping experience Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards Step in as acting Store Manager when required Qualifications Previous experience in retail leadership, supervisory, or keyholder roles preferred Strong interpersonal and communication skills with the ability to lead and inspire a team Solid organizational and problem solving abilities Comfortable working in a fast paced retail environment Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools Flexible availability, including evenings, weekends, and holidays What We Offer Competitive pay Opportunities for growth and career development A supportive and team oriented work environment About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. 1795 - Clarks Chester Foregate St, 1/3 Foregate Street, Chester, Cheshire West and Chester, United Kingdom
Feb 05, 2026
Full time
1795 - Clarks Chester Foregate St, 1/3 Foregate Street, Chester, Cheshire West and Chester, United Kingdom Job Description Posted Monday 29 December 2025 at 00:00 About the Role We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. Key Responsibilities Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling Support the Store Manager in achieving sales targets, KPIs, and profitability goals Supervise, coach, and motivate staff to deliver exceptional customer service Help manage employee scheduling, training, and performance evaluations Ensure compliance with company policies, health and safety standards, and loss prevention practices Handle customer inquiries and complaints professionally to ensure a positive shopping experience Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards Step in as acting Store Manager when required Qualifications Previous experience in retail leadership, supervisory, or keyholder roles preferred Strong interpersonal and communication skills with the ability to lead and inspire a team Solid organizational and problem solving abilities Comfortable working in a fast paced retail environment Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools Flexible availability, including evenings, weekends, and holidays What We Offer Competitive pay Opportunities for growth and career development A supportive and team oriented work environment About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. 1795 - Clarks Chester Foregate St, 1/3 Foregate Street, Chester, Cheshire West and Chester, United Kingdom
Junior Secretary 30,000- 38,000 Based in: London Bridge Office-Based-5 days Monday to Friday, 9.00 am-5.30 pm An international real estate firm is seeking Junior Secretary to join their Head Office in London Bridge. This role will be working closely with Business Support Team providing efficient secretarial and administrative support, helping to ensure the smooth day-to-day running of the department. Responsibilities: Provide secretarial support to Asset and Project Managers Formatting reports and documents, ensuring high standards of accuracy, grammar and presentation Manage diaries, coordinate meetings and support the approvals process Assist with the preparation, collation, tracking and circulation of reports and documentation Maintain organised electronic filing systems and accurate document records Book and set up meeting rooms, greet visitors and arrange couriers Carry out general office administration including scanning, photocopying and binding Provide holiday and absence cover for other PAs and support the wider team as required Experience Required: Previous experience in a similar secretarial or administrative role-desirable not essential Strong attention to detail and excellent communication skills Ability to prioritise, multi-task and work under pressure Well-organised, proactive and able to use initiative Strong Microsoft Office skills and knowledge of Adobe Acrobat A reliable team player If you are a highly organised Junior Secretary looking to support a professional real estate team in a prime London location, please send your CV forward today. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Feb 05, 2026
Full time
Junior Secretary 30,000- 38,000 Based in: London Bridge Office-Based-5 days Monday to Friday, 9.00 am-5.30 pm An international real estate firm is seeking Junior Secretary to join their Head Office in London Bridge. This role will be working closely with Business Support Team providing efficient secretarial and administrative support, helping to ensure the smooth day-to-day running of the department. Responsibilities: Provide secretarial support to Asset and Project Managers Formatting reports and documents, ensuring high standards of accuracy, grammar and presentation Manage diaries, coordinate meetings and support the approvals process Assist with the preparation, collation, tracking and circulation of reports and documentation Maintain organised electronic filing systems and accurate document records Book and set up meeting rooms, greet visitors and arrange couriers Carry out general office administration including scanning, photocopying and binding Provide holiday and absence cover for other PAs and support the wider team as required Experience Required: Previous experience in a similar secretarial or administrative role-desirable not essential Strong attention to detail and excellent communication skills Ability to prioritise, multi-task and work under pressure Well-organised, proactive and able to use initiative Strong Microsoft Office skills and knowledge of Adobe Acrobat A reliable team player If you are a highly organised Junior Secretary looking to support a professional real estate team in a prime London location, please send your CV forward today. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Legal PA-Real Estate Salary: 45- 50k Based in: London Bridge Office Based - 5 days Monday to Friday 9am-5.30pm An international real estate firm is seeking an experienced Legal PA to support their General Counsel at their London Bridge head office. The business manages a prestigious, globally diverse property portfolio on behalf of a major sovereign wealth fund. Responsibilities: Provide comprehensive PA and legal secretarial support to the General Counsel Type, edit and format legal and corporate documents, ensuring accuracy and attention to detail Audio typing, dictation, document engrossment and execution Manage diaries, meetings and the approvals process Assist with the preparation, collation, tracking and circulation of reports and legal documentation Maintain electronic and physical filing systems, including archiving and preparation for off-site scanning Track completed documents, e-file and liaise with the internal Archivist Book and set up meeting rooms, greet visitors and arrange couriers Provide holiday and absence cover for other Pas Carry out general legal and secretarial duties as required Experience Required: PA experience in a corporate or legal environment- essential Experienced with Audio typing and dictation essential Hold high levels of confidentiality Excellent time management and organisational skills with strong attention to detail Ability to work under pressure, meet deadlines and use initiative Professional, discreet and confident communication skills Strong Microsoft Office skills and knowledge of Adobe Acrobat A proactive, motivated and collaborative team player If you are an accomplished Legal PA with a strong eye for detail and an interest in real estate, apply today. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Feb 05, 2026
Full time
Legal PA-Real Estate Salary: 45- 50k Based in: London Bridge Office Based - 5 days Monday to Friday 9am-5.30pm An international real estate firm is seeking an experienced Legal PA to support their General Counsel at their London Bridge head office. The business manages a prestigious, globally diverse property portfolio on behalf of a major sovereign wealth fund. Responsibilities: Provide comprehensive PA and legal secretarial support to the General Counsel Type, edit and format legal and corporate documents, ensuring accuracy and attention to detail Audio typing, dictation, document engrossment and execution Manage diaries, meetings and the approvals process Assist with the preparation, collation, tracking and circulation of reports and legal documentation Maintain electronic and physical filing systems, including archiving and preparation for off-site scanning Track completed documents, e-file and liaise with the internal Archivist Book and set up meeting rooms, greet visitors and arrange couriers Provide holiday and absence cover for other Pas Carry out general legal and secretarial duties as required Experience Required: PA experience in a corporate or legal environment- essential Experienced with Audio typing and dictation essential Hold high levels of confidentiality Excellent time management and organisational skills with strong attention to detail Ability to work under pressure, meet deadlines and use initiative Professional, discreet and confident communication skills Strong Microsoft Office skills and knowledge of Adobe Acrobat A proactive, motivated and collaborative team player If you are an accomplished Legal PA with a strong eye for detail and an interest in real estate, apply today. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
OPERATIONS MANAGER Salary £40-45,000 p.a. (pro rata) depending on experience Full or part time applications welcome Full time hours of work are 9am to 6pm Monday to Thursday, 9am to 5.30pm Friday Flexible and hybrid working arrangements will be considered Appointment is subject to Chambers' usual six-month probationary period Garden Court North (GCN) Chambers are seeking an experienced and dynamic Operations Manager (OM) to join our senior leadership team, reporting directly to Chambers and working alongside the Head of Practice Management (HoPM) and Finance Manager (FM). GCN is a progressive barristers' Chambers, with a commitment to providing publicly funded legal services. Our self-employed barrister members and our employed staff work in a profession with regulatory expectations and obligations. Key responsibilities As Operations Manager, you will: Lead on and manage the administrative operations of GCN Chambers Develop, review and deliver a range of business and strategic plans for GCN to ensure efficiency, compliance and long-term sustainability Build and maintain a strong and efficient team of administrative staff (you will line manage Chambers' Cleaner, any Office Assistant and any temporary staff) Provide written reports to Chambers and its standing committees Lead on and identify Chambers' premises and equipment needs Be responsible for all contractual obligations and negotiations relating to premises and equipment (including services, insurance and maintenance contracts) Liaise with IT providers to maintain and develop all IT services and review and advise Chambers as to IT and cyber security requirements and costs Develop and maintain governance arrangements and accurate records to ensure compliance with all relevant legislation, Bar Standards Board guidance, GDPR, ICO and industry best practice to deliver an efficient, secure and accountable organisation Develop and maintain a secure information management system and H&S policies Support staff and members within Chambers, including identifying well-being needs and being a point of reference for equality and diversity, working closely with the relevant standing committees Support FM with payroll and on-line bank transactions relating to Chambers' business. Key skills Proven experience in operations or practice management, ideally within legal or regulated professional services Strong leadership and team-building skills Excellent strategic planning, organisational and communication abilities Confidence in working independently and managing multiple stakeholders Transferrable knowledge of governance, HR and IT systems Familiarity with financial processes GCN Chambers occupies a modern spacious premises in Blackfriars House, a Bruntwood Works pioneer building offering a collaborative working space with a library, a gym, a communal lounge and independent coffee shop. We offer excellent working conditions in a friendly and modern environment; training opportunities; a contributory pension scheme; and 25 days paid annual holiday in addition to statutory bank holidays (with pro rata entitlement for part time staff) and any weekdays when Chambers is closed. Applications should be by detailed covering letter and C.V. via Chambers' website. We encourage swift applications and will shortlist for interview upon receipt of sufficient applications. Chambers is committed to equality, diversity and inclusion at the Bar and as an employer
Feb 05, 2026
Full time
OPERATIONS MANAGER Salary £40-45,000 p.a. (pro rata) depending on experience Full or part time applications welcome Full time hours of work are 9am to 6pm Monday to Thursday, 9am to 5.30pm Friday Flexible and hybrid working arrangements will be considered Appointment is subject to Chambers' usual six-month probationary period Garden Court North (GCN) Chambers are seeking an experienced and dynamic Operations Manager (OM) to join our senior leadership team, reporting directly to Chambers and working alongside the Head of Practice Management (HoPM) and Finance Manager (FM). GCN is a progressive barristers' Chambers, with a commitment to providing publicly funded legal services. Our self-employed barrister members and our employed staff work in a profession with regulatory expectations and obligations. Key responsibilities As Operations Manager, you will: Lead on and manage the administrative operations of GCN Chambers Develop, review and deliver a range of business and strategic plans for GCN to ensure efficiency, compliance and long-term sustainability Build and maintain a strong and efficient team of administrative staff (you will line manage Chambers' Cleaner, any Office Assistant and any temporary staff) Provide written reports to Chambers and its standing committees Lead on and identify Chambers' premises and equipment needs Be responsible for all contractual obligations and negotiations relating to premises and equipment (including services, insurance and maintenance contracts) Liaise with IT providers to maintain and develop all IT services and review and advise Chambers as to IT and cyber security requirements and costs Develop and maintain governance arrangements and accurate records to ensure compliance with all relevant legislation, Bar Standards Board guidance, GDPR, ICO and industry best practice to deliver an efficient, secure and accountable organisation Develop and maintain a secure information management system and H&S policies Support staff and members within Chambers, including identifying well-being needs and being a point of reference for equality and diversity, working closely with the relevant standing committees Support FM with payroll and on-line bank transactions relating to Chambers' business. Key skills Proven experience in operations or practice management, ideally within legal or regulated professional services Strong leadership and team-building skills Excellent strategic planning, organisational and communication abilities Confidence in working independently and managing multiple stakeholders Transferrable knowledge of governance, HR and IT systems Familiarity with financial processes GCN Chambers occupies a modern spacious premises in Blackfriars House, a Bruntwood Works pioneer building offering a collaborative working space with a library, a gym, a communal lounge and independent coffee shop. We offer excellent working conditions in a friendly and modern environment; training opportunities; a contributory pension scheme; and 25 days paid annual holiday in addition to statutory bank holidays (with pro rata entitlement for part time staff) and any weekdays when Chambers is closed. Applications should be by detailed covering letter and C.V. via Chambers' website. We encourage swift applications and will shortlist for interview upon receipt of sufficient applications. Chambers is committed to equality, diversity and inclusion at the Bar and as an employer
Temporary Head of Estates Salary: 28 per hour Location: Southwark Hours: 37 hours per week, Monday to Friday This temporary role is due to start immediately and will be until the end of February Your responsibilities will include: Lead and manage the Estates Services Team in providing a comprehensive service in managing, developing and maintaining the estate and properties Dealing with project management, contract monitoring and the evaluation of alternative methods of procuring such service Having responsibility for and contributing to the provision of a customer first ethos that embraces quality improvement processes, builds on best practice and enhances the overall Estates Services performance Line manage, co-ordinate and support the Premises Officers and other members of the team Prioritise workloads and monitor performance in line with college objectives. The role requires inspiring transformational leadership to build high performance management teams Requirements: This role requires a wide range of estates technical knowledge in M&E facilities management and a good understanding of budget management Experience in a Head of Estate position is required Knowledge of office and administrative systems Excellent attention to detail Ability to work with limited supervision Organisational skills and diary management Experience in the use of IT, including spread sheets, email, and word processing Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 05, 2026
Seasonal
Temporary Head of Estates Salary: 28 per hour Location: Southwark Hours: 37 hours per week, Monday to Friday This temporary role is due to start immediately and will be until the end of February Your responsibilities will include: Lead and manage the Estates Services Team in providing a comprehensive service in managing, developing and maintaining the estate and properties Dealing with project management, contract monitoring and the evaluation of alternative methods of procuring such service Having responsibility for and contributing to the provision of a customer first ethos that embraces quality improvement processes, builds on best practice and enhances the overall Estates Services performance Line manage, co-ordinate and support the Premises Officers and other members of the team Prioritise workloads and monitor performance in line with college objectives. The role requires inspiring transformational leadership to build high performance management teams Requirements: This role requires a wide range of estates technical knowledge in M&E facilities management and a good understanding of budget management Experience in a Head of Estate position is required Knowledge of office and administrative systems Excellent attention to detail Ability to work with limited supervision Organisational skills and diary management Experience in the use of IT, including spread sheets, email, and word processing Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About the Role A leading UK-based naval defence company is seeking an experienced and strategic Head of Sales to lead their naval business in the UK and international markets. The organisation delivers critical solutions to defence clients globally and is pursuing an ambitious growth strategy. This is a senior leadership role responsible for driving business performance, shaping sales strategy, and building a high-performing team in a fast-paced and technically complex environment. Key Responsibilities Lead and manage the operational activities of the naval sales business, including planning, goal-setting, and monitoring performance to meet targets. Develop and implement sales strategies, campaigns, and activities aligned with business objectives. Build and maintain strong relationships with customers and partners, understanding their requirements and providing tailored solutions. Manage the sales pipeline, forecasting, and resource allocation to drive performance. Coach, mentor, and develop the sales team, fostering a culture of continuous improvement and innovation. Analyse market trends, customer feedback, and competitor activity to inform strategic decisions. Ensure compliance with company policies and industry regulations across all sales operations. Candidate Profile Extensive experience developing and executing growth strategies in the defence sector, ideally in naval or marine environments. Knowledge of defence systems, shipbuilding, or related naval equipment, preferably within a NATO context. Proven track record leading high-performing teams and driving new sales models. Strong commercial acumen, customer focus, and the ability to influence senior stakeholders. Effective leadership, collaboration, and communication skills in a global or matrixed organisation. Proactive, results-driven, and committed to continuous improvement and innovation. Why Apply? This is an exceptional opportunity to lead sales for a market-leading naval defence company, shaping strategy, developing talent, and delivering solutions that support defence operations worldwide. To Apply Applications are being managed by a recruitment partner. Please submit your CV and a short covering statement highlighting relevant experience.
Feb 05, 2026
Full time
About the Role A leading UK-based naval defence company is seeking an experienced and strategic Head of Sales to lead their naval business in the UK and international markets. The organisation delivers critical solutions to defence clients globally and is pursuing an ambitious growth strategy. This is a senior leadership role responsible for driving business performance, shaping sales strategy, and building a high-performing team in a fast-paced and technically complex environment. Key Responsibilities Lead and manage the operational activities of the naval sales business, including planning, goal-setting, and monitoring performance to meet targets. Develop and implement sales strategies, campaigns, and activities aligned with business objectives. Build and maintain strong relationships with customers and partners, understanding their requirements and providing tailored solutions. Manage the sales pipeline, forecasting, and resource allocation to drive performance. Coach, mentor, and develop the sales team, fostering a culture of continuous improvement and innovation. Analyse market trends, customer feedback, and competitor activity to inform strategic decisions. Ensure compliance with company policies and industry regulations across all sales operations. Candidate Profile Extensive experience developing and executing growth strategies in the defence sector, ideally in naval or marine environments. Knowledge of defence systems, shipbuilding, or related naval equipment, preferably within a NATO context. Proven track record leading high-performing teams and driving new sales models. Strong commercial acumen, customer focus, and the ability to influence senior stakeholders. Effective leadership, collaboration, and communication skills in a global or matrixed organisation. Proactive, results-driven, and committed to continuous improvement and innovation. Why Apply? This is an exceptional opportunity to lead sales for a market-leading naval defence company, shaping strategy, developing talent, and delivering solutions that support defence operations worldwide. To Apply Applications are being managed by a recruitment partner. Please submit your CV and a short covering statement highlighting relevant experience.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team located in Basildon, Essex . Role Summary: As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction. Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximise customer and financial savings targets. Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork. Review processed invoices and ensure accurate cost centre coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account. Deliver monthly reporting support on Contract and Business Unit Reviews. Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Full JD can be provided upon application. Experience Required: A degree/qualification in Finance or experience within a Finance based role preferred. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. Experience of dealing with the operational side of facilities management. Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Organisational skills with an advanced inquisitive mindset. Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
Feb 05, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team located in Basildon, Essex . Role Summary: As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction. Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximise customer and financial savings targets. Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork. Review processed invoices and ensure accurate cost centre coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account. Deliver monthly reporting support on Contract and Business Unit Reviews. Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Full JD can be provided upon application. Experience Required: A degree/qualification in Finance or experience within a Finance based role preferred. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. Experience of dealing with the operational side of facilities management. Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Organisational skills with an advanced inquisitive mindset. Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Spencer Clarke Group are seeking a Neighbourhood Housing Officer for a Local Authority Client in Gateshead. In this role, you will manage neighbourhood tenancies, support residents, and work to create safe, sustainable and well-managed communities. Duties: Manage a patch of properties, supporting tenants and sustaining tenancies. Provide housing advice, carry out visits, and assist with rehousing processes. Investigate and resolve anti-social behaviour and neighbourhood issues. Maintain estates, monitor property conditions, and liaise with partners. Qualifications and Experience: The successful candidate will have the following skills / experience: Supporting vulnerable customers and managing challenging situations. Effective communication, negotiation, and partnership working. Managing and prioritising a varied workload under pressure. Using ICT systems, including Microsoft Office, to deliver services. What's on offer: Salary: 19ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37.5 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Feb 05, 2026
Contractor
Spencer Clarke Group are seeking a Neighbourhood Housing Officer for a Local Authority Client in Gateshead. In this role, you will manage neighbourhood tenancies, support residents, and work to create safe, sustainable and well-managed communities. Duties: Manage a patch of properties, supporting tenants and sustaining tenancies. Provide housing advice, carry out visits, and assist with rehousing processes. Investigate and resolve anti-social behaviour and neighbourhood issues. Maintain estates, monitor property conditions, and liaise with partners. Qualifications and Experience: The successful candidate will have the following skills / experience: Supporting vulnerable customers and managing challenging situations. Effective communication, negotiation, and partnership working. Managing and prioritising a varied workload under pressure. Using ICT systems, including Microsoft Office, to deliver services. What's on offer: Salary: 19ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37.5 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
As Deputy Clinical Lead, you will be responsible for providing the leadership, operational management, supervision, training and support of the senior HI CBT therapists, LI CBT therapists and counselors in Mind in Bexley IAPT working closely with the Head of Psychological Therapies and Clinical Lead and Service Lead in delivering the objectives of the service. You are required to work autonomously within professional guidelines and exercise responsibility for the systematic governance of psychological practice within the service/team. In addition, to utilize research skills for audit, policy and service development and to propose and implement policy changes within the area served by the team/service. We are looking for a highly experienced clinician with exceptional interpersonal and communication skills, who will provide clinical supervision, management and leadership to the senior clinicians and ensures that the service operates in accordance with NICE guidelines. The post involves being able to work flexibly and to be able to work at least one evening session (i.e. 12am 8pm one day). Main responsibilities Oversee clinical caseloads of clinical staff and report findings in management meetings as requested. Support the Step 2 and Step 3 leads within the office and staff working remotely in ensuring the safe and clinically effective case management of cases, including the oversee of duty supervision. Ensure that the fidelity of treatment across the service is upheld and any issues reported Ensure the consistency of supervision decisions across the service and to escalate any reported problems Ensure that staff are regularly informed of any chances to service policies and adhere to protocols. Provide a specialist psychological advice, guidance, and consultation to staff in primary care, contributing directly to client s formulation and treatment. This will include assessment, individual and group interventions, risk management and referral on to other mental health services as required. Provide specialist advice on psychological aspects of risk assessment and risk management and including liaising with staff across all sectors of care (for example primary care, secondary care and specialist/tertiary services). This will include support for all staff at Mind in Bexley when present in the office. Support the Head of Psychological Therapies IAPT and Clinical Lead and Service Lead with service performance responsibilities and representing the service at the external meetings, e.g. with G.P s and ICB commissioners and other meetings as needed. Support the Safeguarding Lead with Safeguarding staff queries across the organisation with documentation and management. This includes regular attendance at the local safeguarding meetings as required. Support the Head of Psychological Therapies as a senior clinician, manager and leader for a team of psychologists, psychological therapists and trainees. This will include governance responsibilities, creating and implementing polices, service development, recruitment, performance reviews etc. Working closely with the Head of Psychological Therapies IAPT and the Service Lead to maintain electronic systems for referrals, appointments, activity and outcome monitoring for performance management, including continuous audit and evaluation of service. Ensure appropriate use and administration of such systems by other members of staff within the service and provide support when needed. Communicate across language and cultural barriers, including working for sustained periods of time by communicating with patients, carers or groups through professional interpreters or advocates. Be responsible for recording, monitoring and reporting on clinical work and communicating in a skilled and sensitive manner, highly complex, sensitive or contentious information concerning the assessment, formulation, treatment plans and progress of patients in both verbal and written formats. Support the implementation of national standards for competencies in CBT and Counselling practice across primary care teams by ensuring that team members make use of appropriate supervision, training and outcomes monitoring. Work closely with the Head of Psychological Therapies and Clinical Lead in motivating, evaluating and developing high and low intensity services and counselling services. To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health. Employ a broad theoretical knowledge of psychology and specialist clinical skills to develop and support the psychological skills of others (including graduate mental health workers, trainee and qualified psychologists, and members of other staff groups) through the development and delivery of teaching, training and supervision programmes. Ensure that all members of multidisciplinary teams have access to a psychologically based framework for the understanding and care of patients and families/carers referred to the service, through the provision of advice and consultation and the dissemination of psychological research and theory. Work closely with The Head of Psychological Therapies on developing service areas, including development of referral pathways, delivery of group and individual interventions and systematic governance of psychological practice within the service. Ensure the development and articulation of best practice in psychology within the service area and contribute across the service by exercising the skills of a reflective and reflective scientist practitioner, taking part in regular clinical and professional supervision and appraisal and maintaining an active engagement with current developments in the field of clinical psychology and related disciplines. Contribute to departmental governance and service management activities such as data collection and reporting of outcomes within community services, commissioners and other stakeholders as appropriate. To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the post holder s professional and service managers in the field of IAPT and related disciplines. Person specification Education/Qualifications Essential Doctoral level training in Clinical or Counselling Psychology plus further post graduate level diploma qualification training in a psychological therapy which may be CBT or another IAPT appropriate evidence based therapy (i.e. IPT) and/or Qualification from High Intensity IAPT Course or equivalent of BABCP accredited Post Graduate CBT training course. Accredited as a cognitive behavioural psychotherapist by the British Association of Cognitive & Behavioural Psychotherapies (BABCP) or nearing completion of accreditation process. Minimum four years post qualification and significant experience working as a fully qualified psychological therapy practitioner and demonstrating the competences as required. Significant experience of working within primary care psychology and/ or Talking Therapy service Formal training in supervision and experience of training and supervising qualified and pre -qualification psychologists, and/or high intensity and low intensity CBT therapists and counsellors. Experience of exercising full clinical responsibility for patients psychological care and treatment, both as a clinician, supervisor and team coordinator. Experience of work in a multi -cultural setting, including working with interpreters. Managerial experience and experience in leading a team of therapists and counsellors Evidence of continuing professional development. Desirable Managerial qualification Experience of teaching prequalification psychological therapists and other NHS staff. Knowledge of key service development issues including mental health and primary care mental health/ IAPT Counselling, EMDR and top up LTC training Skills and Abilities Essential Able to lead a team and make decisions and judgements about the best possible way forward in a complex work environment where the evidence base is evolving. Extensive experience of providing CBT to clients with a wide range of mental health problems across the whole life course and presenting with the full range of clinical severity in primary care, including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse. Computer literate, able to use Word and Excel, ability to use of IAPTus
Feb 05, 2026
Full time
As Deputy Clinical Lead, you will be responsible for providing the leadership, operational management, supervision, training and support of the senior HI CBT therapists, LI CBT therapists and counselors in Mind in Bexley IAPT working closely with the Head of Psychological Therapies and Clinical Lead and Service Lead in delivering the objectives of the service. You are required to work autonomously within professional guidelines and exercise responsibility for the systematic governance of psychological practice within the service/team. In addition, to utilize research skills for audit, policy and service development and to propose and implement policy changes within the area served by the team/service. We are looking for a highly experienced clinician with exceptional interpersonal and communication skills, who will provide clinical supervision, management and leadership to the senior clinicians and ensures that the service operates in accordance with NICE guidelines. The post involves being able to work flexibly and to be able to work at least one evening session (i.e. 12am 8pm one day). Main responsibilities Oversee clinical caseloads of clinical staff and report findings in management meetings as requested. Support the Step 2 and Step 3 leads within the office and staff working remotely in ensuring the safe and clinically effective case management of cases, including the oversee of duty supervision. Ensure that the fidelity of treatment across the service is upheld and any issues reported Ensure the consistency of supervision decisions across the service and to escalate any reported problems Ensure that staff are regularly informed of any chances to service policies and adhere to protocols. Provide a specialist psychological advice, guidance, and consultation to staff in primary care, contributing directly to client s formulation and treatment. This will include assessment, individual and group interventions, risk management and referral on to other mental health services as required. Provide specialist advice on psychological aspects of risk assessment and risk management and including liaising with staff across all sectors of care (for example primary care, secondary care and specialist/tertiary services). This will include support for all staff at Mind in Bexley when present in the office. Support the Head of Psychological Therapies IAPT and Clinical Lead and Service Lead with service performance responsibilities and representing the service at the external meetings, e.g. with G.P s and ICB commissioners and other meetings as needed. Support the Safeguarding Lead with Safeguarding staff queries across the organisation with documentation and management. This includes regular attendance at the local safeguarding meetings as required. Support the Head of Psychological Therapies as a senior clinician, manager and leader for a team of psychologists, psychological therapists and trainees. This will include governance responsibilities, creating and implementing polices, service development, recruitment, performance reviews etc. Working closely with the Head of Psychological Therapies IAPT and the Service Lead to maintain electronic systems for referrals, appointments, activity and outcome monitoring for performance management, including continuous audit and evaluation of service. Ensure appropriate use and administration of such systems by other members of staff within the service and provide support when needed. Communicate across language and cultural barriers, including working for sustained periods of time by communicating with patients, carers or groups through professional interpreters or advocates. Be responsible for recording, monitoring and reporting on clinical work and communicating in a skilled and sensitive manner, highly complex, sensitive or contentious information concerning the assessment, formulation, treatment plans and progress of patients in both verbal and written formats. Support the implementation of national standards for competencies in CBT and Counselling practice across primary care teams by ensuring that team members make use of appropriate supervision, training and outcomes monitoring. Work closely with the Head of Psychological Therapies and Clinical Lead in motivating, evaluating and developing high and low intensity services and counselling services. To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health. Employ a broad theoretical knowledge of psychology and specialist clinical skills to develop and support the psychological skills of others (including graduate mental health workers, trainee and qualified psychologists, and members of other staff groups) through the development and delivery of teaching, training and supervision programmes. Ensure that all members of multidisciplinary teams have access to a psychologically based framework for the understanding and care of patients and families/carers referred to the service, through the provision of advice and consultation and the dissemination of psychological research and theory. Work closely with The Head of Psychological Therapies on developing service areas, including development of referral pathways, delivery of group and individual interventions and systematic governance of psychological practice within the service. Ensure the development and articulation of best practice in psychology within the service area and contribute across the service by exercising the skills of a reflective and reflective scientist practitioner, taking part in regular clinical and professional supervision and appraisal and maintaining an active engagement with current developments in the field of clinical psychology and related disciplines. Contribute to departmental governance and service management activities such as data collection and reporting of outcomes within community services, commissioners and other stakeholders as appropriate. To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the post holder s professional and service managers in the field of IAPT and related disciplines. Person specification Education/Qualifications Essential Doctoral level training in Clinical or Counselling Psychology plus further post graduate level diploma qualification training in a psychological therapy which may be CBT or another IAPT appropriate evidence based therapy (i.e. IPT) and/or Qualification from High Intensity IAPT Course or equivalent of BABCP accredited Post Graduate CBT training course. Accredited as a cognitive behavioural psychotherapist by the British Association of Cognitive & Behavioural Psychotherapies (BABCP) or nearing completion of accreditation process. Minimum four years post qualification and significant experience working as a fully qualified psychological therapy practitioner and demonstrating the competences as required. Significant experience of working within primary care psychology and/ or Talking Therapy service Formal training in supervision and experience of training and supervising qualified and pre -qualification psychologists, and/or high intensity and low intensity CBT therapists and counsellors. Experience of exercising full clinical responsibility for patients psychological care and treatment, both as a clinician, supervisor and team coordinator. Experience of work in a multi -cultural setting, including working with interpreters. Managerial experience and experience in leading a team of therapists and counsellors Evidence of continuing professional development. Desirable Managerial qualification Experience of teaching prequalification psychological therapists and other NHS staff. Knowledge of key service development issues including mental health and primary care mental health/ IAPT Counselling, EMDR and top up LTC training Skills and Abilities Essential Able to lead a team and make decisions and judgements about the best possible way forward in a complex work environment where the evidence base is evolving. Extensive experience of providing CBT to clients with a wide range of mental health problems across the whole life course and presenting with the full range of clinical severity in primary care, including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse. Computer literate, able to use Word and Excel, ability to use of IAPTus
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Feb 05, 2026
Full time
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Head of Finance We are seeking an experienced Head of Finance to provide strong financial leadership within a landowning and educational charity. Position: Head of Finance Salary: £57,500 per annum Location: Quenington, Gloucestershire, GL7 5BN Hours: Full time, 35 hours per week Contract: Permanent Closing Date: Wednesday 18 February 2026 Interview Date: Wednesday 25 February 2026 About the Role Reporting to the Director of Finance, this role leads the accounting and compliance functions and provides high quality financial insight to support informed decision making. You will manage the Financial Accountant and Management Accountant and act as a key finance business partner to senior leaders. Key responsibilities include: Delivering accurate financial reporting and strengthening financial controls Managing statutory accounts and the annual audit process Ensuring compliance with relevant financial and regulatory requirements Supporting cash and investment management strategies Improving management information with a focus on clarity and forward looking analysis Acting as a trusted finance business partner to senior and executive leaders Contributing to senior leadership and governance forums Driving continuous improvement across finance systems, processes and ways of working Owning financial risk and controls across commercial and product areas About You You will be a qualified finance professional with strong technical skills and experience of working at a senior level. Essential skills and experience include: Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) Significant post qualification experience in a senior finance or finance business partnering role Experience within a charity or property related organisation is desirable Strong financial modelling, forecasting and scenario analysis skills Ability to translate complex financial data into clear insight Confident communicator with experience presenting to senior and executive stakeholders Ability to manage multiple priorities and work at pace High attention to detail with a practical, solutions focused approach Collaborative working style and strong cross functional skills About the Organisation This is a unique opportunity to join an educational charity that owns and manages farms, woodlands and natural habitats across the UK. The organisation delivers Outdoor Learning programmes, provides grants, undertakes research and works in partnership with others to inspire stronger connections with nature. As part of the team, you ll enjoy a friendly, creative and supportive working environment alongside a generous benefits package including: 10% employer pension contribution 27 days annual leave plus bank holidays and office closure over Christmas Life assurance Employee Assistance Programme Training and development opportunities Other roles you may have experience of could include; Finance Controller, Senior Finance Manager, Finance Business, Partner, Commercial Finance Manager, Head of Financial Planning and Analysis, Deputy Director of Finance.
Feb 05, 2026
Full time
Head of Finance We are seeking an experienced Head of Finance to provide strong financial leadership within a landowning and educational charity. Position: Head of Finance Salary: £57,500 per annum Location: Quenington, Gloucestershire, GL7 5BN Hours: Full time, 35 hours per week Contract: Permanent Closing Date: Wednesday 18 February 2026 Interview Date: Wednesday 25 February 2026 About the Role Reporting to the Director of Finance, this role leads the accounting and compliance functions and provides high quality financial insight to support informed decision making. You will manage the Financial Accountant and Management Accountant and act as a key finance business partner to senior leaders. Key responsibilities include: Delivering accurate financial reporting and strengthening financial controls Managing statutory accounts and the annual audit process Ensuring compliance with relevant financial and regulatory requirements Supporting cash and investment management strategies Improving management information with a focus on clarity and forward looking analysis Acting as a trusted finance business partner to senior and executive leaders Contributing to senior leadership and governance forums Driving continuous improvement across finance systems, processes and ways of working Owning financial risk and controls across commercial and product areas About You You will be a qualified finance professional with strong technical skills and experience of working at a senior level. Essential skills and experience include: Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) Significant post qualification experience in a senior finance or finance business partnering role Experience within a charity or property related organisation is desirable Strong financial modelling, forecasting and scenario analysis skills Ability to translate complex financial data into clear insight Confident communicator with experience presenting to senior and executive stakeholders Ability to manage multiple priorities and work at pace High attention to detail with a practical, solutions focused approach Collaborative working style and strong cross functional skills About the Organisation This is a unique opportunity to join an educational charity that owns and manages farms, woodlands and natural habitats across the UK. The organisation delivers Outdoor Learning programmes, provides grants, undertakes research and works in partnership with others to inspire stronger connections with nature. As part of the team, you ll enjoy a friendly, creative and supportive working environment alongside a generous benefits package including: 10% employer pension contribution 27 days annual leave plus bank holidays and office closure over Christmas Life assurance Employee Assistance Programme Training and development opportunities Other roles you may have experience of could include; Finance Controller, Senior Finance Manager, Finance Business, Partner, Commercial Finance Manager, Head of Financial Planning and Analysis, Deputy Director of Finance.
An excellent opportunity for an experienced Commissioning Engineer to join a well-established company. Job Type: Full-Time, Permanent. Salary: Up to £50,000 Per Annum (OTE £60k) Negotiable Depending on Experience. Location: Shildon, County Durham DL4. Working Hours: 37.5 Per Week - (09:00-17:00, 08:00 - 16:00) subject to site agreement. Holiday Entitlement: 33 Days (25 plus statutory bank holidays). About The Company: They are specialists in providing process support services to the pharmaceutical and healthcare industries. Since its establishment in 1997, the company has gained a reputation as a leading innovator in pharmaceutical water systems, offering patented technologies such as the HydroGienic parallel distribution system. With manufacturing facilities in Shildon and headquarters in Barnard Castle, UK, they serve global pharmaceutical and medical device manufacturers, delivering pure water generation, storage, and distribution solutions. The company's strengths lie in offering complete solutions, flexible designs, prompt response times, and exceptional customer service rooted in integrity. About The Role: Based in Shildon, they are seeking a full-time Commissioning Engineer for a national role, with hybrid working being considered. The role involves working away on client sites for extended periods of time until the project has been brought to a successful completion and validated handover. Engineers would typically travel to site early on a Monday and return home on the Friday with occasional weekend working subject to the needs of the program. Hotels are booked in advance, and all work-related expenses are covered by company credit card. Overtime is payable on hours over the 37.5 at a rate of 1.5X. Weekend works qualify for an additional uplift payment on top of the overtime rate. The Commissioning Engineer will perform Electrical Testing, System Commissioning, Validation (FAT, SAT, IQ & OQ ) and Troubleshoot issues related to Pharmaceutical Water Systems. Day-to-day tasks include; Conducting Equipment Inspections, Calibrations, Electrical & Instrument Wiring, Commissioning with use of OEM Documentation, Testing to ensure optimal system performance, as well as working collaboratively with the engineering team and clients. Experience with project management would also be a considered an advantage. The role requires ensuring compliance with technical and safety standards and contributing to the smooth delivery of bespoke water solutions. The ideal candidates come from an Engineering / Electrical / Process/ Chemical / Services background with previous experience and knowledge of Pharmaceutical Process Equipment including Purified Water Systems such as; Pre-treatment, RO/EDI, WFI Distillation, Plant & Clean Steam Generators, being considered a distinct advantage. Candidate Requirements: Proficiency in Electrical Testing and Testing procedures is required Expertise in Commissioning Engineering and troubleshooting for technical systems including programming field transmitters, control valves, VSD's and PID controllers using OEM documentation Experience with both Siemens TIA Portal and Rockwell automation systems Solid knowledge and hands-on experience in Electrical Engineering principles, understanding circuit diagrams and P&ID's Strong problem-solving skills and the ability to work with a team and independently Experience in the pharmaceutical or healthcare industry is advantageous Excellent communication and interpersonal abilities Knowledge of ATEX classifications and circuit design is considered an advantage Previous experience in carrying out cFATs. SAT, IQ and OQ will be an advantage although the company will provide training Relevant certification or degree in Engineering, Electrical Engineering, or a related field You must hold a valid UK driving licence and able to demonstrate current eligibility to work in the UK to be considered for this role If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability. The employer welcomes applications from all candidates who match their requirements and their decision for employment will be based purely on your skills/qualifications.
Feb 05, 2026
Full time
An excellent opportunity for an experienced Commissioning Engineer to join a well-established company. Job Type: Full-Time, Permanent. Salary: Up to £50,000 Per Annum (OTE £60k) Negotiable Depending on Experience. Location: Shildon, County Durham DL4. Working Hours: 37.5 Per Week - (09:00-17:00, 08:00 - 16:00) subject to site agreement. Holiday Entitlement: 33 Days (25 plus statutory bank holidays). About The Company: They are specialists in providing process support services to the pharmaceutical and healthcare industries. Since its establishment in 1997, the company has gained a reputation as a leading innovator in pharmaceutical water systems, offering patented technologies such as the HydroGienic parallel distribution system. With manufacturing facilities in Shildon and headquarters in Barnard Castle, UK, they serve global pharmaceutical and medical device manufacturers, delivering pure water generation, storage, and distribution solutions. The company's strengths lie in offering complete solutions, flexible designs, prompt response times, and exceptional customer service rooted in integrity. About The Role: Based in Shildon, they are seeking a full-time Commissioning Engineer for a national role, with hybrid working being considered. The role involves working away on client sites for extended periods of time until the project has been brought to a successful completion and validated handover. Engineers would typically travel to site early on a Monday and return home on the Friday with occasional weekend working subject to the needs of the program. Hotels are booked in advance, and all work-related expenses are covered by company credit card. Overtime is payable on hours over the 37.5 at a rate of 1.5X. Weekend works qualify for an additional uplift payment on top of the overtime rate. The Commissioning Engineer will perform Electrical Testing, System Commissioning, Validation (FAT, SAT, IQ & OQ ) and Troubleshoot issues related to Pharmaceutical Water Systems. Day-to-day tasks include; Conducting Equipment Inspections, Calibrations, Electrical & Instrument Wiring, Commissioning with use of OEM Documentation, Testing to ensure optimal system performance, as well as working collaboratively with the engineering team and clients. Experience with project management would also be a considered an advantage. The role requires ensuring compliance with technical and safety standards and contributing to the smooth delivery of bespoke water solutions. The ideal candidates come from an Engineering / Electrical / Process/ Chemical / Services background with previous experience and knowledge of Pharmaceutical Process Equipment including Purified Water Systems such as; Pre-treatment, RO/EDI, WFI Distillation, Plant & Clean Steam Generators, being considered a distinct advantage. Candidate Requirements: Proficiency in Electrical Testing and Testing procedures is required Expertise in Commissioning Engineering and troubleshooting for technical systems including programming field transmitters, control valves, VSD's and PID controllers using OEM documentation Experience with both Siemens TIA Portal and Rockwell automation systems Solid knowledge and hands-on experience in Electrical Engineering principles, understanding circuit diagrams and P&ID's Strong problem-solving skills and the ability to work with a team and independently Experience in the pharmaceutical or healthcare industry is advantageous Excellent communication and interpersonal abilities Knowledge of ATEX classifications and circuit design is considered an advantage Previous experience in carrying out cFATs. SAT, IQ and OQ will be an advantage although the company will provide training Relevant certification or degree in Engineering, Electrical Engineering, or a related field You must hold a valid UK driving licence and able to demonstrate current eligibility to work in the UK to be considered for this role If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability. The employer welcomes applications from all candidates who match their requirements and their decision for employment will be based purely on your skills/qualifications.
Description About Us Sagentia Defence has a track record of success, as a trusted partner to customers within highly regulated Government programmes. As a result, we are looking for a new Principal Consultant within our Systems & Supportability Engineering (S&SE) team. The Head of Systems and Supportability Engineering will grow a team around them, and alongside other departments, to set strategy an click apply for full job details
Feb 05, 2026
Full time
Description About Us Sagentia Defence has a track record of success, as a trusted partner to customers within highly regulated Government programmes. As a result, we are looking for a new Principal Consultant within our Systems & Supportability Engineering (S&SE) team. The Head of Systems and Supportability Engineering will grow a team around them, and alongside other departments, to set strategy an click apply for full job details
Overview Site Name: UK - London - New Oxford Street, Stevenage, Upper Providence, Wavre Posted Date: Feb 2 2026 We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK GSK Associate Director, Decision Science for Clinical Operations This is an exciting opportunity to channel your passion for innovation in the field of Statistics and Data Science to help shape the future of the Biostatistics function and transform the way in which GSK uses data and quantitative thinking to drive decision-making in R&D. Biostatistics is the single-largest functional group of Statisticians, Programmers and Data Scientists within GSK R&D, numbering approx. 900 permanent people in the US, UK, Europe and India. Our mission is to put statistical thinking at the heart of R&D decision-making, to ensure that predictive models, well-designed experiments, and trials deliver robust evidence as the input to those decisions, ultimately making the R&D process more efficient. We are investing in our cutting-edge innovation capabilities by expanding the Statistics & Data Science Innovation Hub (SDS-IH) led by Prof Nicky Best. The vision of SDS-IH is to be the catalyst for innovation and advanced data-driven decision making. In this role, you will work closely with SDS-IH to embed sophisticated analytics into Global Clinical Operations (GCO), enabling stakeholders to make timely, robust, and impactful decisions. As the Associate Director of Decision Science for Clinical Operations, you will serve as a strategic thought partner to senior R&D leadership, architecting the future of how GSK plans and executes clinical trials. Your mission is to embed sophisticated analytics and data-driven frameworks into the core of GCO. You will frame and model complex operational scenarios, quantify risks and trade-offs, and challenge assumptions to discover and unlock added value for high-impact R&D projects. By translating analytical insights into clear, actionable strategies, you will drive decision quality and accelerate the delivery of new medicines to patients. In this role you will be involved in Strategic & Facilitative Leadership Partner with GCO's Decision Analytics team to lead high-stakes strategic discussions with clinical development leadership to frame complex business problems, develop differentiated options, and define clear analytical pathways. Synthesize diverse evidence, including empirical data and expert judgment, to construct cohesive decision models that guide strategy. Influence key investment and operational decisions by translating complex model outputs into compelling narratives and actionable recommendations for executive audiences. Advanced Modeling & Analytics Implement advanced decision models to quantify risk and identify value-add opportunities in study timelines and resource allocation. Deliver robust predictive models for critical operational challenges, including patient recruitment, site performance, and milestone attainment, to create value optimal and risk-aware delivery strategies. Identify and champion non-obvious value-add opportunities by applying innovative analytical approaches to complex clinical operations challenges. 3. Technical Innovation & Capability Development Drive the design and deployment of scalable analytics solutions, including production-ready models, automated monitoring systems, and real-time data pipelines. Champion best-in-class DevOps practices, including version control (Git), CI/CD pipelines, and automated testing to ensure robust, reproducible, and scalable solutions. Train and mentor colleagues on the use of tools, methods, and structured decision frameworks to build organizational capability. Why you? Basic Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: PhD (preferred) in a quantitative field (e.g., Data Science, Statistics, Computer Science, Operations Research, Decision Analysis) or MSc with equivalent experience in the pharmaceutical or biotech industry. Proven expertise designing and building flexible decision models (e.g., Monte Carlo simulation, Bayesian analysis, scenario planning, sensitivity analysis) to quantify risk and value trade-offs. Expertise in Python or R with the ability to adapt models. Knowledge of the drug development lifecycle and Clinical Operations workflows. Track record of leading and mentoring technical teams to deliver data science solutions with measurable business impact. Exceptional communication and influencing skills, with the ability to distill complex analyses into compelling recommendations for senior leadership in a matrix environment. Preferred Qualifications & Skills: Please note the following skills are not necessary, just preferred, if you do not have them, please still apply: Hands-on experience with DevOps best practices, including Git, CI/CD, and testing. Therapeutic area depth, including knowledge of clinical development and trial design. Direct Clinical Operations experience. Decision Analysis or Management Consulting experience focused on pharmaceutical strategy or operations. Expertise in advanced methods such as Bayesian statistics, machine learning, and enrollment simulation Closing Date for Applications - 24th February 2026 Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK . click apply for full job details
Feb 05, 2026
Full time
Overview Site Name: UK - London - New Oxford Street, Stevenage, Upper Providence, Wavre Posted Date: Feb 2 2026 We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK GSK Associate Director, Decision Science for Clinical Operations This is an exciting opportunity to channel your passion for innovation in the field of Statistics and Data Science to help shape the future of the Biostatistics function and transform the way in which GSK uses data and quantitative thinking to drive decision-making in R&D. Biostatistics is the single-largest functional group of Statisticians, Programmers and Data Scientists within GSK R&D, numbering approx. 900 permanent people in the US, UK, Europe and India. Our mission is to put statistical thinking at the heart of R&D decision-making, to ensure that predictive models, well-designed experiments, and trials deliver robust evidence as the input to those decisions, ultimately making the R&D process more efficient. We are investing in our cutting-edge innovation capabilities by expanding the Statistics & Data Science Innovation Hub (SDS-IH) led by Prof Nicky Best. The vision of SDS-IH is to be the catalyst for innovation and advanced data-driven decision making. In this role, you will work closely with SDS-IH to embed sophisticated analytics into Global Clinical Operations (GCO), enabling stakeholders to make timely, robust, and impactful decisions. As the Associate Director of Decision Science for Clinical Operations, you will serve as a strategic thought partner to senior R&D leadership, architecting the future of how GSK plans and executes clinical trials. Your mission is to embed sophisticated analytics and data-driven frameworks into the core of GCO. You will frame and model complex operational scenarios, quantify risks and trade-offs, and challenge assumptions to discover and unlock added value for high-impact R&D projects. By translating analytical insights into clear, actionable strategies, you will drive decision quality and accelerate the delivery of new medicines to patients. In this role you will be involved in Strategic & Facilitative Leadership Partner with GCO's Decision Analytics team to lead high-stakes strategic discussions with clinical development leadership to frame complex business problems, develop differentiated options, and define clear analytical pathways. Synthesize diverse evidence, including empirical data and expert judgment, to construct cohesive decision models that guide strategy. Influence key investment and operational decisions by translating complex model outputs into compelling narratives and actionable recommendations for executive audiences. Advanced Modeling & Analytics Implement advanced decision models to quantify risk and identify value-add opportunities in study timelines and resource allocation. Deliver robust predictive models for critical operational challenges, including patient recruitment, site performance, and milestone attainment, to create value optimal and risk-aware delivery strategies. Identify and champion non-obvious value-add opportunities by applying innovative analytical approaches to complex clinical operations challenges. 3. Technical Innovation & Capability Development Drive the design and deployment of scalable analytics solutions, including production-ready models, automated monitoring systems, and real-time data pipelines. Champion best-in-class DevOps practices, including version control (Git), CI/CD pipelines, and automated testing to ensure robust, reproducible, and scalable solutions. Train and mentor colleagues on the use of tools, methods, and structured decision frameworks to build organizational capability. Why you? Basic Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: PhD (preferred) in a quantitative field (e.g., Data Science, Statistics, Computer Science, Operations Research, Decision Analysis) or MSc with equivalent experience in the pharmaceutical or biotech industry. Proven expertise designing and building flexible decision models (e.g., Monte Carlo simulation, Bayesian analysis, scenario planning, sensitivity analysis) to quantify risk and value trade-offs. Expertise in Python or R with the ability to adapt models. Knowledge of the drug development lifecycle and Clinical Operations workflows. Track record of leading and mentoring technical teams to deliver data science solutions with measurable business impact. Exceptional communication and influencing skills, with the ability to distill complex analyses into compelling recommendations for senior leadership in a matrix environment. Preferred Qualifications & Skills: Please note the following skills are not necessary, just preferred, if you do not have them, please still apply: Hands-on experience with DevOps best practices, including Git, CI/CD, and testing. Therapeutic area depth, including knowledge of clinical development and trial design. Direct Clinical Operations experience. Decision Analysis or Management Consulting experience focused on pharmaceutical strategy or operations. Expertise in advanced methods such as Bayesian statistics, machine learning, and enrollment simulation Closing Date for Applications - 24th February 2026 Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK . click apply for full job details
Opportunity: Head of Finance Are you a hands-on finance professional who excels at balancing high-level strategy with meticulous operational control? We are seeking a fully qualified accountant to drive the end-to-end financial management, reporting, and stability of a small but impactful international development organisation. Reporting directly to the Chief Operating Officer (COO), you will serve as a key advisor on strategic financial decisions while ensuring the accuracy of accounts and compliance standards. The Role You will be responsible for all aspects of finance and delivering timely, accurate financial reports to internal stakeholders, funders, and regulatory bodies. Key Responsibilities Include: Producing monthly consolidated management accounts with variance analysis and reporting to the Board and Finance Sub-Committee. Leading annual budgeting, forecasting, and multi-year financial planning. Overseeing cashflow, treasury management, and the drafting of statutory accounts. Managing external audits and specialised donor financial reporting. Identifying financial risks for escalation to the COO/Board and providing direct line management for the Finance & Systems Officer. Your Profile You will be a grounded leader who brings a focus on delivery and stability. You must be a fully qualified accountant (ACCA, ACA, or CIMA). 8 10 years of experience working within complex, multi-entity environments. Experience within the Charity or International NGO (INGO) sector. A proven ability to manage end-to-end financial controls and provide high-level strategic advice. Salary range is £55,000 - £60,000 Depending on Experience. Applications will be reviewed on a rolling basis, therefore please apply ASAP to ensure your details are considered.
Feb 05, 2026
Full time
Opportunity: Head of Finance Are you a hands-on finance professional who excels at balancing high-level strategy with meticulous operational control? We are seeking a fully qualified accountant to drive the end-to-end financial management, reporting, and stability of a small but impactful international development organisation. Reporting directly to the Chief Operating Officer (COO), you will serve as a key advisor on strategic financial decisions while ensuring the accuracy of accounts and compliance standards. The Role You will be responsible for all aspects of finance and delivering timely, accurate financial reports to internal stakeholders, funders, and regulatory bodies. Key Responsibilities Include: Producing monthly consolidated management accounts with variance analysis and reporting to the Board and Finance Sub-Committee. Leading annual budgeting, forecasting, and multi-year financial planning. Overseeing cashflow, treasury management, and the drafting of statutory accounts. Managing external audits and specialised donor financial reporting. Identifying financial risks for escalation to the COO/Board and providing direct line management for the Finance & Systems Officer. Your Profile You will be a grounded leader who brings a focus on delivery and stability. You must be a fully qualified accountant (ACCA, ACA, or CIMA). 8 10 years of experience working within complex, multi-entity environments. Experience within the Charity or International NGO (INGO) sector. A proven ability to manage end-to-end financial controls and provide high-level strategic advice. Salary range is £55,000 - £60,000 Depending on Experience. Applications will be reviewed on a rolling basis, therefore please apply ASAP to ensure your details are considered.
Complex Warheads: Lethality Engineer - Undergraduate Placement 2026 Are you interested in modelling the lethal performance of MBDA's Complex Weapon Systems?We are seeking an undergraduate to join our niche group of engineers, enabling MBDA to provide world leading defence capabilities for our home Nations and Allies click apply for full job details
Feb 05, 2026
Full time
Complex Warheads: Lethality Engineer - Undergraduate Placement 2026 Are you interested in modelling the lethal performance of MBDA's Complex Weapon Systems?We are seeking an undergraduate to join our niche group of engineers, enabling MBDA to provide world leading defence capabilities for our home Nations and Allies click apply for full job details
TheVP, Head of UX is the organisation's Simplification Champion, accountable for ensuring that all digital services across Compliance and DS&I are intuitive, efficient, human centred and aligned to a unified design system. The role ensures that every digital touchpoint-internal and colleague facing-is consistent, accessible, and frictionless, minimising cognitive load and maximising user success. This VP owns the UX strategy, design standards, usability testing and experience metrics across the full Digital Services ecosystem, working in close partnership with Product, Service Delivery, Digital Literacy, and the Head of Digital Service. Required Skills Demonstrates empathy, simplification, and clarity in leadership style. Creates environments where user needs are understood, respected, and prioritised. Expert in UX strategy, research, interaction design, and experience measurement. Able to translate complex operational and regulatory constraints into elegant, intuitive experiences. Skilled in influencing Product, Technology, Service Delivery and Literacy stakeholders. Comfortable challenging assumptions to protect user experience quality. Ensures scalable design systems, structured review processes, and evidence driven prioritisation. Understands technical constraints, platform patterns and backend realities influencing UX. This role can be based in London or Glasgow. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills Purpose of the role To manage product development UX and set the strategic direction. Provide support to the bank's senior management team, and to manage product development risk across the organisation. Accountabilities Development of strategic direction for product development UX, including the implementation of up to date methodologies and processes. Management of product development UX initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Relationship management of product development UX stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services. Development and implementation of policies and procedures for product development UX. Management of product development UX risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank's product development UX and compliance functions. Monitoring the financial performance of the product development UX department, including revenue, profitability, and cost control. Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
TheVP, Head of UX is the organisation's Simplification Champion, accountable for ensuring that all digital services across Compliance and DS&I are intuitive, efficient, human centred and aligned to a unified design system. The role ensures that every digital touchpoint-internal and colleague facing-is consistent, accessible, and frictionless, minimising cognitive load and maximising user success. This VP owns the UX strategy, design standards, usability testing and experience metrics across the full Digital Services ecosystem, working in close partnership with Product, Service Delivery, Digital Literacy, and the Head of Digital Service. Required Skills Demonstrates empathy, simplification, and clarity in leadership style. Creates environments where user needs are understood, respected, and prioritised. Expert in UX strategy, research, interaction design, and experience measurement. Able to translate complex operational and regulatory constraints into elegant, intuitive experiences. Skilled in influencing Product, Technology, Service Delivery and Literacy stakeholders. Comfortable challenging assumptions to protect user experience quality. Ensures scalable design systems, structured review processes, and evidence driven prioritisation. Understands technical constraints, platform patterns and backend realities influencing UX. This role can be based in London or Glasgow. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills Purpose of the role To manage product development UX and set the strategic direction. Provide support to the bank's senior management team, and to manage product development risk across the organisation. Accountabilities Development of strategic direction for product development UX, including the implementation of up to date methodologies and processes. Management of product development UX initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Relationship management of product development UX stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services. Development and implementation of policies and procedures for product development UX. Management of product development UX risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank's product development UX and compliance functions. Monitoring the financial performance of the product development UX department, including revenue, profitability, and cost control. Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.