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Proftech Talent
Customer Service Advisor
Proftech Talent Tamworth, Staffordshire
Customer Service Advisor Our Tamworth based client is looking for a Customer Service Advisor to join their team. This role offers the opportunity to be at the heart of a fast-paced and collaborative team, providing excellent service, dealing with all queries, processing orders, and offering administrative support to the Area Sales Managers. As a Customer Service Advisor, you will need to have/be: Its essential you have previous customer service experience Be personable and approachable and above all have excellent customer service skills, offering the best personal service at all time Be able to deal with difficult customers always remaining calm and professional Have the initiative to find a resolution to any problems that may arise Work equally well in a team as well as being able manage their own workload and effectively manage their own time Be accurate and efficient at all times Have basic knowledge of Word, outlook, Excel and ERP systems would be beneficial Details: Salary : 26, 000 - 28, 000 Working Hours : Full time, Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Customer Service Advisor: Overseeing assigned accounts, offering full support to customers and External Sales Managers, dealing with any requests they may have Answering reception switchboard overflow for the head office Taking inbound calls and dealing with all enquiries from our customers/ the external sales team (Area Sales Managers) Taking phone calls from end users Processing internet and email orders Filling all paperwork on to the in-house archive system Processing product sample requests Preparing quotes Monitor customer back orders, forward orders and call off orders Maintain customer information on CRM ensuring that all contact information, main contact names etc are kept up to date Providing information on part numbers etc. and some basic technical details Maintain good product knowledge (training will be provided) Setting up customers for online ordering Administration support for Area Sales Managers Dealing with the carriers, chasing deliveries, obtaining POD's, Key account outbound courtesy calls Updating excel spreadsheet key account data for management reports Logging and processing warehouse discrepancies Benefits of working as a Customer Service Advisor: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Mar 11, 2026
Full time
Customer Service Advisor Our Tamworth based client is looking for a Customer Service Advisor to join their team. This role offers the opportunity to be at the heart of a fast-paced and collaborative team, providing excellent service, dealing with all queries, processing orders, and offering administrative support to the Area Sales Managers. As a Customer Service Advisor, you will need to have/be: Its essential you have previous customer service experience Be personable and approachable and above all have excellent customer service skills, offering the best personal service at all time Be able to deal with difficult customers always remaining calm and professional Have the initiative to find a resolution to any problems that may arise Work equally well in a team as well as being able manage their own workload and effectively manage their own time Be accurate and efficient at all times Have basic knowledge of Word, outlook, Excel and ERP systems would be beneficial Details: Salary : 26, 000 - 28, 000 Working Hours : Full time, Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Customer Service Advisor: Overseeing assigned accounts, offering full support to customers and External Sales Managers, dealing with any requests they may have Answering reception switchboard overflow for the head office Taking inbound calls and dealing with all enquiries from our customers/ the external sales team (Area Sales Managers) Taking phone calls from end users Processing internet and email orders Filling all paperwork on to the in-house archive system Processing product sample requests Preparing quotes Monitor customer back orders, forward orders and call off orders Maintain customer information on CRM ensuring that all contact information, main contact names etc are kept up to date Providing information on part numbers etc. and some basic technical details Maintain good product knowledge (training will be provided) Setting up customers for online ordering Administration support for Area Sales Managers Dealing with the carriers, chasing deliveries, obtaining POD's, Key account outbound courtesy calls Updating excel spreadsheet key account data for management reports Logging and processing warehouse discrepancies Benefits of working as a Customer Service Advisor: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Staff Applied Scientist
UnlikelyAI
At UnlikelyAI, we're looking for a visionary Staff Applied Scientist to play a key leadership role in our Applied Science team and across the company. This is a high-impact individual contributor position with mentoring and coaching responsibilities - ideal for someone who combines technical depth with a passion for helping others grow. You'll help drive the end-to-end lifecycle of projects: from identifying opportunities in literature, through proof-of-concept, to real-world production. Your work will sit at the cutting edge of Machine Learning and reasoning systems, with a particular focus on neurosymbolic AI, complex planning, and fully explainable architectures. Why Join Us? Team You'll join a world-class group of smart, collaborative people who are deeply motivated by challenge. We move fast, support each other, and genuinely enjoy the ride. Vision Our mission is to build a novel neurosymbolic AI framework that unlocks new frontiers in explainability and reasoning - and you'll be instrumental in shaping that. Tech Our technology is truly novel. You'll get the chance to explore original ideas, tackle unsolved problems, and help define new best practices in an environment where creativity and rigour go hand in hand. What You'll Do: Convert cutting-edge research in neurosymbolic AI into real, production grade language generation systems. Design and experiment with hybrid neurosymbolic architectures that challenge current thinking in reasoning and planning. Lead applied research projects end to end: from ideation and literature review to prototyping and deployment. Write high quality, robust code that integrates neural and symbolic components. Collaborate with a team of scientists and engineers, articulating complex ideas clearly to technical and non technical audiences. Analyse and inspect large scale datasets to support neural training and symbolic extraction. What We're Looking For: Deep learning expertise with significant industry experience, and c. 2+ years applying it to language generation, including working with Large Language Models, neurosymbolic integration and knowledge representation. Demonstrable experience leading in an individual contributor capacity-setting technical direction, influencing others, and delivering high impact work without direct management responsibilities. Experience mentoring and coaching colleagues, offering guidance on both technical and professional development. Experience with Python and common ML Frameworks like Pytorch, HF Transformers, Tensorflow, JAX. Track record working as an independent contributor capable of end to end development with demonstrable experience in utilising and deploying transformer models. Deep knowledge of machine learning fundamentals and cloud experience. Enthusiasm to learn and get up to speed with cutting edge technologies which you may not already be deeply familiar with. Excellent verbal and written communication skills with a proven track record of mentoring and coaching others. Capable of working collaboratively and proactively in a fast paced environment with scientists, engineers, and non technical stakeholders. Desirable: Use of Python libraries that encourage best practices such as pytest, pylint, black etc. Experience with symbolic reasoning engines and integration with neural networks. Strong technical writing skills as evidenced by relevant publications or blogs. Start up experience. Git/Github Proficiency working with cloud platforms for deploying hybrid AI systems. Please see our Company Principles to understand the core things we value - in particular, we are looking for exceptional people who are willing to tackle some of the most difficult technical problems there are, in order to create something extraordinary with huge impact. Location: We are currently operating a hybrid scheme with a small office near Holborn tube station available to anyone who wants to work there. We also have occasional team days where everyone meets face to face and days where people work heads down from home, communicating with colleagues using Slack and Zoom. Compensation: Compensation will be through salary and generous share options. The company has a tax efficient EMI share option scheme set up (not available to larger companies) which allows us to provide real exposure to the success of the company without taxes being due when they are paid. Equal Opportunities: We are committed to having a truly diverse team where everyone is encouraged to be their authentic selves. We, therefore, do not discriminate in employment based on gender, race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. Having a broad mix of people helps us to be the best we can.
Mar 11, 2026
Full time
At UnlikelyAI, we're looking for a visionary Staff Applied Scientist to play a key leadership role in our Applied Science team and across the company. This is a high-impact individual contributor position with mentoring and coaching responsibilities - ideal for someone who combines technical depth with a passion for helping others grow. You'll help drive the end-to-end lifecycle of projects: from identifying opportunities in literature, through proof-of-concept, to real-world production. Your work will sit at the cutting edge of Machine Learning and reasoning systems, with a particular focus on neurosymbolic AI, complex planning, and fully explainable architectures. Why Join Us? Team You'll join a world-class group of smart, collaborative people who are deeply motivated by challenge. We move fast, support each other, and genuinely enjoy the ride. Vision Our mission is to build a novel neurosymbolic AI framework that unlocks new frontiers in explainability and reasoning - and you'll be instrumental in shaping that. Tech Our technology is truly novel. You'll get the chance to explore original ideas, tackle unsolved problems, and help define new best practices in an environment where creativity and rigour go hand in hand. What You'll Do: Convert cutting-edge research in neurosymbolic AI into real, production grade language generation systems. Design and experiment with hybrid neurosymbolic architectures that challenge current thinking in reasoning and planning. Lead applied research projects end to end: from ideation and literature review to prototyping and deployment. Write high quality, robust code that integrates neural and symbolic components. Collaborate with a team of scientists and engineers, articulating complex ideas clearly to technical and non technical audiences. Analyse and inspect large scale datasets to support neural training and symbolic extraction. What We're Looking For: Deep learning expertise with significant industry experience, and c. 2+ years applying it to language generation, including working with Large Language Models, neurosymbolic integration and knowledge representation. Demonstrable experience leading in an individual contributor capacity-setting technical direction, influencing others, and delivering high impact work without direct management responsibilities. Experience mentoring and coaching colleagues, offering guidance on both technical and professional development. Experience with Python and common ML Frameworks like Pytorch, HF Transformers, Tensorflow, JAX. Track record working as an independent contributor capable of end to end development with demonstrable experience in utilising and deploying transformer models. Deep knowledge of machine learning fundamentals and cloud experience. Enthusiasm to learn and get up to speed with cutting edge technologies which you may not already be deeply familiar with. Excellent verbal and written communication skills with a proven track record of mentoring and coaching others. Capable of working collaboratively and proactively in a fast paced environment with scientists, engineers, and non technical stakeholders. Desirable: Use of Python libraries that encourage best practices such as pytest, pylint, black etc. Experience with symbolic reasoning engines and integration with neural networks. Strong technical writing skills as evidenced by relevant publications or blogs. Start up experience. Git/Github Proficiency working with cloud platforms for deploying hybrid AI systems. Please see our Company Principles to understand the core things we value - in particular, we are looking for exceptional people who are willing to tackle some of the most difficult technical problems there are, in order to create something extraordinary with huge impact. Location: We are currently operating a hybrid scheme with a small office near Holborn tube station available to anyone who wants to work there. We also have occasional team days where everyone meets face to face and days where people work heads down from home, communicating with colleagues using Slack and Zoom. Compensation: Compensation will be through salary and generous share options. The company has a tax efficient EMI share option scheme set up (not available to larger companies) which allows us to provide real exposure to the success of the company without taxes being due when they are paid. Equal Opportunities: We are committed to having a truly diverse team where everyone is encouraged to be their authentic selves. We, therefore, do not discriminate in employment based on gender, race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. Having a broad mix of people helps us to be the best we can.
Senior Programme Manager
Story Terrace Inc.
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Senior Programme Manager, you will oversee complex, multi workstream onboarding programmes for Plentific's largest strategic clients. You will be accountable for the successful delivery of end to end client onboarding activity - from discovery and integration through training, go live, and early adoption. Beyond onboarding, you'll support the long term success of strategic accounts, ensuring strong engagement, measurable value, and operational alignment. As the orchestrator between client stakeholders and Plentific's cross functional teams, you will bring structure, governance, and clarity to every stage of the customer lifecycle. This role is ideal for someone who is highly organised, delivery focused, and confident operating in fast paced, matrixed environments. You will blend programme leadership with consultative engagement, operational discipline, and a passion for solving real customer challenges. Responsibilities Lead Strategic Onboarding Programmes Own the delivery of complex onboarding engagements for strategic accounts: discovery, solution design, integrations, configuration, data, training, and go live. Establish and maintain programme governance: delivery plans, RAID logs, status reporting, steering meetings, stakeholder alignment. Facilitate workshops for process mapping, solution design, system configuration, and integrations. Manage risks, dependencies, timelines, and cross functional communication with precision. Drive Value, Adoption & Early Success Guide clients through the first 3-6 months post go live, ensuring strong adoption and measurable operational improvements. Track key onboarding, usage, and value KPIs - intervening early when trends decline or risks emerge. Provide training to client teams on relevant Plentific workflows and modules. Ensure the client's operating model, workflows, and contractor ecosystem are aligned for long term success. Act as a Strategic Partner to Clients Build trusted relationships with senior client stakeholders - operational through executive. Consult on best practices around repairs and property management, contractor management, and digital journeys. Identify opportunities for optimisation, workflow improvements, and future product expansion. Ensure Strong Cross Functional Alignment Work closely with Product, Engineering, Support, Onboarding, and Customer Success to solutionise and address key pain points for the customer. Raise, track, and manage escalations to ensure accountability and timely resolution. Support transitions into Business as Usual by providing structured handovers to Customer Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities. Operational & Governance Excellence Maintain accurate documentation across programmes, delivery milestones, integration decisions, and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success (QBRs, MBRs, working groups, training cadences). Uphold programme standards of quality, communication, and customer experience. Requirements Skills A strong communicator: able to translate technical details into accessible language for different audiences. Highly organised: adept at planning, scheduling, documentation, and programme discipline. Analytical: comfortable reading data, spotting trends, and identifying root causes. Solution oriented: willing to dive into the product, understand workflows, and creatively solve problems. A trusted advisor: able to influence senior stakeholders and guide clients through change. Calm under pressure: able to manage competing priorities and maintain delivery momentum. Technical and Professional Skills Proven ability to oversee and manage delivery workstreams, risks, dependencies, and timelines. Experience running large scale SaaS onboarding or transformation programmes. Confidence with CRM/CSM tools (e.g., Salesforce, Planhat). Familiarity with integrations, data migration, and system configuration. Ability to govern multi workstream programmes with clarity and structure. Experience & Qualifications Required 5+ years in programme management, onboarding, implementation, digital transformation, or related consulting. Experience working with enterprise or strategic customers in SaaS or PropTech. Demonstrable experience managing cross functional delivery teams. Strong stakeholder management, including senior and executive engagement. Experience with KPI tracking, success planning, and customer governance. Preferred Experience in social housing, property management, repairs & maintenance, or contractor ecosystems. Exposure to integrations, APIs, data workflows, and system migrations. Professional certifications (e.g., PMP, PRINCE2, Agile PM) are beneficial. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Mar 11, 2026
Full time
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Senior Programme Manager, you will oversee complex, multi workstream onboarding programmes for Plentific's largest strategic clients. You will be accountable for the successful delivery of end to end client onboarding activity - from discovery and integration through training, go live, and early adoption. Beyond onboarding, you'll support the long term success of strategic accounts, ensuring strong engagement, measurable value, and operational alignment. As the orchestrator between client stakeholders and Plentific's cross functional teams, you will bring structure, governance, and clarity to every stage of the customer lifecycle. This role is ideal for someone who is highly organised, delivery focused, and confident operating in fast paced, matrixed environments. You will blend programme leadership with consultative engagement, operational discipline, and a passion for solving real customer challenges. Responsibilities Lead Strategic Onboarding Programmes Own the delivery of complex onboarding engagements for strategic accounts: discovery, solution design, integrations, configuration, data, training, and go live. Establish and maintain programme governance: delivery plans, RAID logs, status reporting, steering meetings, stakeholder alignment. Facilitate workshops for process mapping, solution design, system configuration, and integrations. Manage risks, dependencies, timelines, and cross functional communication with precision. Drive Value, Adoption & Early Success Guide clients through the first 3-6 months post go live, ensuring strong adoption and measurable operational improvements. Track key onboarding, usage, and value KPIs - intervening early when trends decline or risks emerge. Provide training to client teams on relevant Plentific workflows and modules. Ensure the client's operating model, workflows, and contractor ecosystem are aligned for long term success. Act as a Strategic Partner to Clients Build trusted relationships with senior client stakeholders - operational through executive. Consult on best practices around repairs and property management, contractor management, and digital journeys. Identify opportunities for optimisation, workflow improvements, and future product expansion. Ensure Strong Cross Functional Alignment Work closely with Product, Engineering, Support, Onboarding, and Customer Success to solutionise and address key pain points for the customer. Raise, track, and manage escalations to ensure accountability and timely resolution. Support transitions into Business as Usual by providing structured handovers to Customer Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities. Operational & Governance Excellence Maintain accurate documentation across programmes, delivery milestones, integration decisions, and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success (QBRs, MBRs, working groups, training cadences). Uphold programme standards of quality, communication, and customer experience. Requirements Skills A strong communicator: able to translate technical details into accessible language for different audiences. Highly organised: adept at planning, scheduling, documentation, and programme discipline. Analytical: comfortable reading data, spotting trends, and identifying root causes. Solution oriented: willing to dive into the product, understand workflows, and creatively solve problems. A trusted advisor: able to influence senior stakeholders and guide clients through change. Calm under pressure: able to manage competing priorities and maintain delivery momentum. Technical and Professional Skills Proven ability to oversee and manage delivery workstreams, risks, dependencies, and timelines. Experience running large scale SaaS onboarding or transformation programmes. Confidence with CRM/CSM tools (e.g., Salesforce, Planhat). Familiarity with integrations, data migration, and system configuration. Ability to govern multi workstream programmes with clarity and structure. Experience & Qualifications Required 5+ years in programme management, onboarding, implementation, digital transformation, or related consulting. Experience working with enterprise or strategic customers in SaaS or PropTech. Demonstrable experience managing cross functional delivery teams. Strong stakeholder management, including senior and executive engagement. Experience with KPI tracking, success planning, and customer governance. Preferred Experience in social housing, property management, repairs & maintenance, or contractor ecosystems. Exposure to integrations, APIs, data workflows, and system migrations. Professional certifications (e.g., PMP, PRINCE2, Agile PM) are beneficial. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
FryerMiles Recruitment
Head of Commercial Finance & Business Partnering
FryerMiles Recruitment
Head of Commercial Finance & Business Partnering South West London (Hybrid) Up to £70,000 + benefits A nationally recognised organisation delivering impactful public and community services is seeking a Head of Commercial Finance & Business Partnering to play a key role in supporting organisational growth, financial sustainability and strategic decision-making. This is a highly visible role combining commercial finance leadership, project finance ownership and senior stakeholder partnering across a complex, purpose-led environment. The Opportunity You'll act as the commercial finance lead across multiple funded programmes and projects, working closely with operational leaders, business development teams and senior stakeholders to ensure strong financial performance, robust forecasting and successful funding outcomes. This role offers genuine influence - supporting growth initiatives, improving financial systems and helping shape future strategy. Key Responsibilities Lead commercial finance support across projects and funded programmes Partner with senior stakeholders and budget holders to drive financial performance Support financial modelling, pricing and costing for bids, tenders and funding proposals Develop and maintain project costing and forecasting models Produce insightful monthly financial reporting and variance analysis Deliver ROI analysis on projects, campaigns and initiatives Identify financial risks, cashflow pressures and performance improvement opportunities Support organisational forecasting and long-term planning Improve financial processes, reporting tools and systems Present financial insight to senior leadership and governance committees Line manage and develop junior finance team members About You You'll be commercially minded but motivated by impact - someone comfortable translating finance into meaningful operational insight. Ideal background: Qualified accountant (CIMA/ACCA/ACA or equivalent) Strong business partnering experience Commercial finance, project finance or programme finance exposure Experience supporting bids, tenders or funded projects Advanced Excel and financial modelling capability Confident communicating with non-finance stakeholders Experience within charity, public sector, social impact or funded environments highly desirable Why Apply? Senior, strategic finance role with real influence Purpose-driven organisation delivering measurable social impact Broad exposure across operations, growth and strategy Collaborative and values-led culture Hybrid working environment
Mar 11, 2026
Full time
Head of Commercial Finance & Business Partnering South West London (Hybrid) Up to £70,000 + benefits A nationally recognised organisation delivering impactful public and community services is seeking a Head of Commercial Finance & Business Partnering to play a key role in supporting organisational growth, financial sustainability and strategic decision-making. This is a highly visible role combining commercial finance leadership, project finance ownership and senior stakeholder partnering across a complex, purpose-led environment. The Opportunity You'll act as the commercial finance lead across multiple funded programmes and projects, working closely with operational leaders, business development teams and senior stakeholders to ensure strong financial performance, robust forecasting and successful funding outcomes. This role offers genuine influence - supporting growth initiatives, improving financial systems and helping shape future strategy. Key Responsibilities Lead commercial finance support across projects and funded programmes Partner with senior stakeholders and budget holders to drive financial performance Support financial modelling, pricing and costing for bids, tenders and funding proposals Develop and maintain project costing and forecasting models Produce insightful monthly financial reporting and variance analysis Deliver ROI analysis on projects, campaigns and initiatives Identify financial risks, cashflow pressures and performance improvement opportunities Support organisational forecasting and long-term planning Improve financial processes, reporting tools and systems Present financial insight to senior leadership and governance committees Line manage and develop junior finance team members About You You'll be commercially minded but motivated by impact - someone comfortable translating finance into meaningful operational insight. Ideal background: Qualified accountant (CIMA/ACCA/ACA or equivalent) Strong business partnering experience Commercial finance, project finance or programme finance exposure Experience supporting bids, tenders or funded projects Advanced Excel and financial modelling capability Confident communicating with non-finance stakeholders Experience within charity, public sector, social impact or funded environments highly desirable Why Apply? Senior, strategic finance role with real influence Purpose-driven organisation delivering measurable social impact Broad exposure across operations, growth and strategy Collaborative and values-led culture Hybrid working environment
R&D Scientist - Organic Synthesis & Purification (Chromatography)
Biotage Hengoed, Gwent
About the Role We're looking for an experienced R&D Scientist to join our multidisciplinary team in Cardiff. In this hands on laboratory role, you'll support the design, synthesis, and purification of novel chemical entities and consumable products, contributing directly to product and application development programmes. This is an excellent opportunity for a practical, detail focused scientist who enjoys solving technical challenges, generating high quality data, and applying scientific principles to real world development projects, including next generation purification solutions. What You'll Be Doing Synthesising small molecules, reagents, and related materials to support development projects. Purifying compounds using chromatographic and complementary techniques, including flash chromatography. Designing, improving, and documenting purification methods. Generating high quality experimental data and clear technical records. Contributing to defined project work packages and milestones. Communicating results, insights, and potential risks effectively. Following structured development processes and quality standards. Maintaining safe laboratory practices and compliance with H&S procedures. Staying informed on relevant technologies, literature, and industry developments. What We're Looking For Degree in Chemistry or a related discipline (postgraduate qualification advantageous). Practical laboratory experience in organic synthesis and purification techniques. Demonstrated experience with chromatographic methods, with flash chromatography highly desirable. Familiarity with analytical techniques such as LC, MS, NMR, or similar is beneficial. Strong analytical thinking and ability to interpret experimental data. Organised and methodical approach with accurate record keeping skills. Clear written and verbal communication of technical information. Ability to work independently on defined tasks and collaboratively within project teams. Problem solving mindset, curiosity, attention to detail, and commitment to scientific quality. Comfortable using digital systems for experimental documentation and data handling. About Biotage Biotage is the Global Go-To Separations Company, delivering intelligent and sustainable workflow solutions for customers in drug discovery, development, diagnostics, and analytical testing. Our expertise in separation and purification technologies plays a key role in streamlining workflows and improving outcomes. Headquartered in Sweden, Biotage operates globally with around 700 employees serving customers in over 80 countries.
Mar 11, 2026
Full time
About the Role We're looking for an experienced R&D Scientist to join our multidisciplinary team in Cardiff. In this hands on laboratory role, you'll support the design, synthesis, and purification of novel chemical entities and consumable products, contributing directly to product and application development programmes. This is an excellent opportunity for a practical, detail focused scientist who enjoys solving technical challenges, generating high quality data, and applying scientific principles to real world development projects, including next generation purification solutions. What You'll Be Doing Synthesising small molecules, reagents, and related materials to support development projects. Purifying compounds using chromatographic and complementary techniques, including flash chromatography. Designing, improving, and documenting purification methods. Generating high quality experimental data and clear technical records. Contributing to defined project work packages and milestones. Communicating results, insights, and potential risks effectively. Following structured development processes and quality standards. Maintaining safe laboratory practices and compliance with H&S procedures. Staying informed on relevant technologies, literature, and industry developments. What We're Looking For Degree in Chemistry or a related discipline (postgraduate qualification advantageous). Practical laboratory experience in organic synthesis and purification techniques. Demonstrated experience with chromatographic methods, with flash chromatography highly desirable. Familiarity with analytical techniques such as LC, MS, NMR, or similar is beneficial. Strong analytical thinking and ability to interpret experimental data. Organised and methodical approach with accurate record keeping skills. Clear written and verbal communication of technical information. Ability to work independently on defined tasks and collaboratively within project teams. Problem solving mindset, curiosity, attention to detail, and commitment to scientific quality. Comfortable using digital systems for experimental documentation and data handling. About Biotage Biotage is the Global Go-To Separations Company, delivering intelligent and sustainable workflow solutions for customers in drug discovery, development, diagnostics, and analytical testing. Our expertise in separation and purification technologies plays a key role in streamlining workflows and improving outcomes. Headquartered in Sweden, Biotage operates globally with around 700 employees serving customers in over 80 countries.
Head of Bioinformatics - Plant Biology Institute Plant Biology Institute Oxford, England, Unite ...
Ellison Institute, LLC Oxford, Oxfordshire
Join us at EIT: At the Ellison Institute of Technology (EIT), we're on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity's greatest challenges in four transformative areas: Health, Medical Science & Generative Biology Food Security & Sustainable Agriculture Climate Change & Managing CO Artificial Intelligence & Robotics This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you'll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at . Welcome to the Plant Biology Institute: The Plant Biology Institute, headed by Professor Steve Kelly, is a key part of the Ellison Institute of Technology (EIT) Oxford. The institute aims to develop impactful and commercially sustainable solutions for improving global food production and planetary health through pioneering plant science research. The Plant Biology Institute will unite world-class researchers who are focused on expanding the frontiers of plant science. Our research is focussed on enhancing our ability to feed the planet while simultaneously improving the climate and ecosystem outcomes of food production. By embedding cutting edge plant science research within an organisation that is focused on solving global challenges at scale, we aim to accelerate the timeline from discovery to global impact. Areas of exploration include: Improved plant productivity, both indoors and outside. Reduced reliance on inputs including water, fertilisers, pesticides, and herbicides. Novel decarbonised plant-based production platforms for food and medicines. Advanced technologies that speed up discovery and deployment in plants. Researchers will have access to state of the art laboratory and plant growth facilities and have opportunities to collaborate with experts at the forefront of research on AI, automation, and generative biology across the EIT ecosystem. They will also work with global leaders in market development, commercialisation, and impact creation. The Plant Biology Institute has long term substantial funding to support the unique scale and ambition of its vision. Your Role: At EIT we are seeking an accomplished leader to serve as Head of Bioinformatics for the Plant Biology Institute. This pivotal role will shape a newly established and rapidly scaling Plant Biology Institute that aspires to become a global leader in delivering scientific breakthroughs with real world impact. aspires to become a global leader in delivering scientific breakthroughs with real world impact. The successful candidate will establish and lead PBI's bioinformatics function, delivering analytical capabilities and workflows to support PBI's trait and technology research groups. This role requires close collaboration with research scientists working across a broad range of products including large scale genome and transcriptome sequencing, evolutionary biology, plant and microbial genome and metabolic engineering, plant transformation, plant breeding, computer vision assisted automated phenotyping, machine learning and AI. The role will require working with other institutional stakeholders to scope, design, equip, and operate a new function within the research institute. Your Responsibilities: To lead and manage the informatics and bioinformatics function, delivering robust analytical capabilities to support the interpretation of genomic, transcriptomic, proteomic, metabolomic, phenotypic, computer vision/imaging, and other biological datasets produced by PBI researchers. To develop and implement bioinformatics strategies and workflows that support the experimental programmes of PBI. To work closely with researchers and group leads to develop and refine computational pipelines for analysing data. To recruit, lead, and mentor a team of bioinformaticians and computational biologists, building capacity in biological data analysis and interpretation. To develop and maintain pipelines for processing high throughput datasets. To ensure reproducibility, version control, and documentation for all analyses and pipelines, contributing to open science and collaborative research. To work at the cutting edge of bioinformatics methods and tools, developing new methodologies and applications and redefining how they can be applied to accelerate discovery. Manage resources - including personnel, equipment, and budgets - in coordination with the senior leadership team. Essential Skills, Qualifications & Experience: An advanced degree in informatics, computer science, data science, bioinformatics, or a related field, with strong experience working in a research or scientific environment. Experience in building and leading informatics functions, including managing teams, developing data infrastructure, and delivering end to end informatics solutions. Proven track record of designing and implementing data systems that support large scale scientific data capture, analysis, and integration. Demonstrated ability to collaborate with multidisciplinary teams, including scientists, software engineers, and operational stakeholders, to deliver fit for purpose data tools. Strong technical expertise in: Data architecture and engineering (e.g. SQL, NoSQL, ETL pipelines), programming languages such as Python, Linux, API development and system interoperability, data governance and compliance (e.g. GDPR, security standards). Experience working within a laboratory or scientific research setting, with a strong understanding of the data needs and challenges across experimental workflows. Track record of effectively leading and developing people and teams, with a commitment to innovation, scalability, and reliability. Strong communication and stakeholder engagement skills, with the ability to translate technical solutions into strategic value for the organisation. Our Benefits: Competitive salary + travel allowance + bonus Enhanced holiday + options to buy additional days Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electric Car Scheme Childcare benefit What we offer: Newly constructed, state of the art laboratories and growth facilities, core scientific and operational support, with substantial core funding. A collaborative research environment with highly skilled team working at the cutting edge of plant science to create commercially sustainable solutions that tackle humanity's biggest challenges, including enabling sustainable agriculture and improving the climate and ecosystem outcomes of food production.
Mar 11, 2026
Full time
Join us at EIT: At the Ellison Institute of Technology (EIT), we're on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity's greatest challenges in four transformative areas: Health, Medical Science & Generative Biology Food Security & Sustainable Agriculture Climate Change & Managing CO Artificial Intelligence & Robotics This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you'll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at . Welcome to the Plant Biology Institute: The Plant Biology Institute, headed by Professor Steve Kelly, is a key part of the Ellison Institute of Technology (EIT) Oxford. The institute aims to develop impactful and commercially sustainable solutions for improving global food production and planetary health through pioneering plant science research. The Plant Biology Institute will unite world-class researchers who are focused on expanding the frontiers of plant science. Our research is focussed on enhancing our ability to feed the planet while simultaneously improving the climate and ecosystem outcomes of food production. By embedding cutting edge plant science research within an organisation that is focused on solving global challenges at scale, we aim to accelerate the timeline from discovery to global impact. Areas of exploration include: Improved plant productivity, both indoors and outside. Reduced reliance on inputs including water, fertilisers, pesticides, and herbicides. Novel decarbonised plant-based production platforms for food and medicines. Advanced technologies that speed up discovery and deployment in plants. Researchers will have access to state of the art laboratory and plant growth facilities and have opportunities to collaborate with experts at the forefront of research on AI, automation, and generative biology across the EIT ecosystem. They will also work with global leaders in market development, commercialisation, and impact creation. The Plant Biology Institute has long term substantial funding to support the unique scale and ambition of its vision. Your Role: At EIT we are seeking an accomplished leader to serve as Head of Bioinformatics for the Plant Biology Institute. This pivotal role will shape a newly established and rapidly scaling Plant Biology Institute that aspires to become a global leader in delivering scientific breakthroughs with real world impact. aspires to become a global leader in delivering scientific breakthroughs with real world impact. The successful candidate will establish and lead PBI's bioinformatics function, delivering analytical capabilities and workflows to support PBI's trait and technology research groups. This role requires close collaboration with research scientists working across a broad range of products including large scale genome and transcriptome sequencing, evolutionary biology, plant and microbial genome and metabolic engineering, plant transformation, plant breeding, computer vision assisted automated phenotyping, machine learning and AI. The role will require working with other institutional stakeholders to scope, design, equip, and operate a new function within the research institute. Your Responsibilities: To lead and manage the informatics and bioinformatics function, delivering robust analytical capabilities to support the interpretation of genomic, transcriptomic, proteomic, metabolomic, phenotypic, computer vision/imaging, and other biological datasets produced by PBI researchers. To develop and implement bioinformatics strategies and workflows that support the experimental programmes of PBI. To work closely with researchers and group leads to develop and refine computational pipelines for analysing data. To recruit, lead, and mentor a team of bioinformaticians and computational biologists, building capacity in biological data analysis and interpretation. To develop and maintain pipelines for processing high throughput datasets. To ensure reproducibility, version control, and documentation for all analyses and pipelines, contributing to open science and collaborative research. To work at the cutting edge of bioinformatics methods and tools, developing new methodologies and applications and redefining how they can be applied to accelerate discovery. Manage resources - including personnel, equipment, and budgets - in coordination with the senior leadership team. Essential Skills, Qualifications & Experience: An advanced degree in informatics, computer science, data science, bioinformatics, or a related field, with strong experience working in a research or scientific environment. Experience in building and leading informatics functions, including managing teams, developing data infrastructure, and delivering end to end informatics solutions. Proven track record of designing and implementing data systems that support large scale scientific data capture, analysis, and integration. Demonstrated ability to collaborate with multidisciplinary teams, including scientists, software engineers, and operational stakeholders, to deliver fit for purpose data tools. Strong technical expertise in: Data architecture and engineering (e.g. SQL, NoSQL, ETL pipelines), programming languages such as Python, Linux, API development and system interoperability, data governance and compliance (e.g. GDPR, security standards). Experience working within a laboratory or scientific research setting, with a strong understanding of the data needs and challenges across experimental workflows. Track record of effectively leading and developing people and teams, with a commitment to innovation, scalability, and reliability. Strong communication and stakeholder engagement skills, with the ability to translate technical solutions into strategic value for the organisation. Our Benefits: Competitive salary + travel allowance + bonus Enhanced holiday + options to buy additional days Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electric Car Scheme Childcare benefit What we offer: Newly constructed, state of the art laboratories and growth facilities, core scientific and operational support, with substantial core funding. A collaborative research environment with highly skilled team working at the cutting edge of plant science to create commercially sustainable solutions that tackle humanity's biggest challenges, including enabling sustainable agriculture and improving the climate and ecosystem outcomes of food production.
Citadel Source Limited
Group Head of Finance
Citadel Source Limited Bristol, Somerset
Citadel Source are delighted to be partnering exclusively with a high-growth leisure and hospitality group to appoint a Group Head of Finance . This newly created role will be based at their main site between Bath and Bristol. About the client Our client is an innovative hospitality business operating a multifaceted model that brings together leisure activities, food and beverage, and accommodation. With a strong pipeline of new sites and a commitment to delivering exceptional guest experiences, the organisation is entering a significant phase of expansion and professionalisation. The role This is a pivotal appointment that will support the Finance Director in shaping the financial strategy and building a scalable finance function. The Group Head of Finance will play a central role in strengthening financial processes, improving reporting, and supporting commercial decision-making as the organisation grows. The role combines strategic influence with hands on involvement and will work closely with the wider finance team and senior operational leaders across the group. About you You will be a qualified accountant with strong technical grounding and commercial awareness. You will be comfortable operating in a fast-paced, entrepreneurial environment and able to balance detail with broader strategic thinking. You will also bring the curiosity and adaptability needed to engage with the operational side of the business and identify opportunities for improvement. As a Group Head of Finance, your role will include, but not be limited to: Overseeing regular financial reporting and supporting the production of management information Acting as a key contact for external audit and financial compliance Supporting financial planning, budgeting, and forecasting processes Managing cash flow planning and contributing to financial modelling Developing board-level reporting and performance insights Ensuring financial systems and tools are effectively maintained and utilised Partnering with operational and commercial teams to support decision-making Identifying opportunities to improve processes, controls, and efficiency across the finance function Supporting the Finance Director with strategic projects and future site expansion What the client is looking for: A qualified accountant, ideally with practice experience and at least two years post-qualification Commercially minded with strong analytical skills Experienced in financial modelling and scenario planning Comfortable working in a dynamic, growing organisation Strong with systems and data, with advanced Excel capability An excellent communicator with the ability to influence stakeholders Highly organised, detail-focused, and able to manage multiple priorities Confident, proactive, and motivated by building and improving processes Comfortable working both independently and as part of a small, collaborative team What the client offers £70,000-£80,000, depending on experience Full-time, permanent role On-site working 4 days per week A range of employee benefits, including discounts, wellbeing initiatives, and team events Free parking and onsite perks Opportunities for development as the group expands Occasional travel to other sites will be required Core working hours are Monday-Friday, with some flexibility depending on business needs Sound like a good fit? If you are interested in this opportunity, please reach out to Oliver Price at Citadel Source .
Mar 11, 2026
Full time
Citadel Source are delighted to be partnering exclusively with a high-growth leisure and hospitality group to appoint a Group Head of Finance . This newly created role will be based at their main site between Bath and Bristol. About the client Our client is an innovative hospitality business operating a multifaceted model that brings together leisure activities, food and beverage, and accommodation. With a strong pipeline of new sites and a commitment to delivering exceptional guest experiences, the organisation is entering a significant phase of expansion and professionalisation. The role This is a pivotal appointment that will support the Finance Director in shaping the financial strategy and building a scalable finance function. The Group Head of Finance will play a central role in strengthening financial processes, improving reporting, and supporting commercial decision-making as the organisation grows. The role combines strategic influence with hands on involvement and will work closely with the wider finance team and senior operational leaders across the group. About you You will be a qualified accountant with strong technical grounding and commercial awareness. You will be comfortable operating in a fast-paced, entrepreneurial environment and able to balance detail with broader strategic thinking. You will also bring the curiosity and adaptability needed to engage with the operational side of the business and identify opportunities for improvement. As a Group Head of Finance, your role will include, but not be limited to: Overseeing regular financial reporting and supporting the production of management information Acting as a key contact for external audit and financial compliance Supporting financial planning, budgeting, and forecasting processes Managing cash flow planning and contributing to financial modelling Developing board-level reporting and performance insights Ensuring financial systems and tools are effectively maintained and utilised Partnering with operational and commercial teams to support decision-making Identifying opportunities to improve processes, controls, and efficiency across the finance function Supporting the Finance Director with strategic projects and future site expansion What the client is looking for: A qualified accountant, ideally with practice experience and at least two years post-qualification Commercially minded with strong analytical skills Experienced in financial modelling and scenario planning Comfortable working in a dynamic, growing organisation Strong with systems and data, with advanced Excel capability An excellent communicator with the ability to influence stakeholders Highly organised, detail-focused, and able to manage multiple priorities Confident, proactive, and motivated by building and improving processes Comfortable working both independently and as part of a small, collaborative team What the client offers £70,000-£80,000, depending on experience Full-time, permanent role On-site working 4 days per week A range of employee benefits, including discounts, wellbeing initiatives, and team events Free parking and onsite perks Opportunities for development as the group expands Occasional travel to other sites will be required Core working hours are Monday-Friday, with some flexibility depending on business needs Sound like a good fit? If you are interested in this opportunity, please reach out to Oliver Price at Citadel Source .
Trigon Recruitment Ltd
Head of Finance
Trigon Recruitment Ltd City, Cardiff
Job Role: Head of Financial Control Location: Merthyr Tydfil or Cardiff Salary: £55,000 - £65,000 per year Contract: Permanent, full time Working Environment: Office based senior finance role Role Overview We are seeking an experienced and technically strong UK Head of Financial Control to lead the financial control function across multiple UK entities. This senior leadership role is responsible for financial reporting, statutory compliance, financial controls, team management and the development of high quality financial governance. You will oversee all aspects of month end close, budgeting, forecasting, risk management and statutory requirements. Working closely with senior UK leadership and group level finance counterparts, you will ensure financial accuracy, strong control environments and a culture of integrity, accountability and continuous improvement. Key Responsibilities Finance Leadership Lead and manage the UK finance function across all entities. - Line manage, develop and mentor members of the finance team. - Establish clear reporting standards, processes and control frameworks. Financial Reporting & Control Own the month end close process across all UK entities. - Prepare consolidated monthly management accounts. - Produce board ready reporting packs, financial commentary and insights. - Maintain general ledger accuracy and timely balance sheet reconciliations. - Strengthen internal financial controls and procedures. - Lead audit preparation and manage external audit relationships. Budgeting & Financial Planning Lead the annual budgeting cycle. - Produce forecasts, reforecasts and financial models to support decision making. - Provide financial analysis to support operational and strategic planning. - Prepare financial information, budgets and analysis for tender submissions. Statutory Compliance Oversee statutory account preparation in compliance with UK GAAP. - Manage relationships with external accountants and tax advisers. - Ensure VAT, Corporation Tax and PAYE submissions are accurate and timely. - Maintain statutory filings and compliance with Companies Act requirements. Cash Flow & Risk Management Lead rolling cash flow forecasting across UK entities. - Monitor working capital, liquidity and cash requirements. - Identify, escalate and mitigate financial risks. Systems & Process Improvement Improve financial processes, reporting efficiency and workflow automation. - Support integration of acquisitions into finance processes and systems. - Drive continuous improvements in reporting quality and operational efficiency. Essential Criteria ACA, ACCA or CIMA qualified. - Strong technical expertise in UK GAAP and statutory reporting. - Experience preparing or reviewing statutory accounts. - Experience managing external audits. - Experience working within a multi entity finance environment. - Proven experience managing and developing finance teams. - Strong financial control, reporting and analytical skills. - Degree in Accounting, Finance or related discipline. - Right to work in the UK. - Willingness to undertake an Enhanced DBS check. Desirable Criteria Experience within education, training, charity or government funded sectors. - Knowledge of Charities SORP. How to Apply For more information or to apply, please contact: Robert Rowe (phone number removed) (url removed)
Mar 11, 2026
Full time
Job Role: Head of Financial Control Location: Merthyr Tydfil or Cardiff Salary: £55,000 - £65,000 per year Contract: Permanent, full time Working Environment: Office based senior finance role Role Overview We are seeking an experienced and technically strong UK Head of Financial Control to lead the financial control function across multiple UK entities. This senior leadership role is responsible for financial reporting, statutory compliance, financial controls, team management and the development of high quality financial governance. You will oversee all aspects of month end close, budgeting, forecasting, risk management and statutory requirements. Working closely with senior UK leadership and group level finance counterparts, you will ensure financial accuracy, strong control environments and a culture of integrity, accountability and continuous improvement. Key Responsibilities Finance Leadership Lead and manage the UK finance function across all entities. - Line manage, develop and mentor members of the finance team. - Establish clear reporting standards, processes and control frameworks. Financial Reporting & Control Own the month end close process across all UK entities. - Prepare consolidated monthly management accounts. - Produce board ready reporting packs, financial commentary and insights. - Maintain general ledger accuracy and timely balance sheet reconciliations. - Strengthen internal financial controls and procedures. - Lead audit preparation and manage external audit relationships. Budgeting & Financial Planning Lead the annual budgeting cycle. - Produce forecasts, reforecasts and financial models to support decision making. - Provide financial analysis to support operational and strategic planning. - Prepare financial information, budgets and analysis for tender submissions. Statutory Compliance Oversee statutory account preparation in compliance with UK GAAP. - Manage relationships with external accountants and tax advisers. - Ensure VAT, Corporation Tax and PAYE submissions are accurate and timely. - Maintain statutory filings and compliance with Companies Act requirements. Cash Flow & Risk Management Lead rolling cash flow forecasting across UK entities. - Monitor working capital, liquidity and cash requirements. - Identify, escalate and mitigate financial risks. Systems & Process Improvement Improve financial processes, reporting efficiency and workflow automation. - Support integration of acquisitions into finance processes and systems. - Drive continuous improvements in reporting quality and operational efficiency. Essential Criteria ACA, ACCA or CIMA qualified. - Strong technical expertise in UK GAAP and statutory reporting. - Experience preparing or reviewing statutory accounts. - Experience managing external audits. - Experience working within a multi entity finance environment. - Proven experience managing and developing finance teams. - Strong financial control, reporting and analytical skills. - Degree in Accounting, Finance or related discipline. - Right to work in the UK. - Willingness to undertake an Enhanced DBS check. Desirable Criteria Experience within education, training, charity or government funded sectors. - Knowledge of Charities SORP. How to Apply For more information or to apply, please contact: Robert Rowe (phone number removed) (url removed)
Cancer Research UK
Stock Manager
Cancer Research UK
Stock Manager £48,000-£52,000 plus benefits Reports to: Head of Distribution and Logistics Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Location Home-based Closing date: 15th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Stock Manager to lead the operational management of inbound and outbound product flow from suppliers and donors through the CRUK & 3PL distribution centres into stores. This role will support with ensuring financial, operational, and customer service objectives are consistently met while maintaining high standards of health and safety. Drive efficiency, optimise productivity, and proactively address challenges across the supply chain. What will I be doing? Operational Leadership Oversee daily product flow operations, ensuring timely and accurate movement of goods. Monitor workload forecasts and resource requirements, providing proactive insights to senior leadership. Maintain expert knowledge of systems and processes to ensure operational excellence. Cross-Functional Collaboration Partner with Trading, Commercial Performance, and DC teams to identify and implement improvements. Lead discussions on stock initiatives including BIG events, end-of-line strategies, and donated stock handling. Continuous Improvement Champion a culture of continuous improvement across all stock operations. Identify and resolve operational issues, aligning short- and long-term performance goals. Compliance & Safety Ensure all products meet internal standards and health & safety regulations. Maintain a safe working environment across the supply chain, enforcing legal and company standards. Strategic Planning Attend planning meetings and contribute to strategic decision-making. Allocate resources effectively, manage priorities, and deliver against timelines. What are we looking for? Proven leadership in retail stock or supply chain management, with excellent commercial awareness Collaborative and adaptable style Experience managing multi-site operations Strong problem-solving and decision-making capabilities Excellent stakeholder management and communication skills Proficient in planning, organisation, and change management Experience with Warehouse Management Systems (WMS) Advanced proficiency in Microsoft Excel and Word Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Mar 11, 2026
Full time
Stock Manager £48,000-£52,000 plus benefits Reports to: Head of Distribution and Logistics Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Location Home-based Closing date: 15th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Stock Manager to lead the operational management of inbound and outbound product flow from suppliers and donors through the CRUK & 3PL distribution centres into stores. This role will support with ensuring financial, operational, and customer service objectives are consistently met while maintaining high standards of health and safety. Drive efficiency, optimise productivity, and proactively address challenges across the supply chain. What will I be doing? Operational Leadership Oversee daily product flow operations, ensuring timely and accurate movement of goods. Monitor workload forecasts and resource requirements, providing proactive insights to senior leadership. Maintain expert knowledge of systems and processes to ensure operational excellence. Cross-Functional Collaboration Partner with Trading, Commercial Performance, and DC teams to identify and implement improvements. Lead discussions on stock initiatives including BIG events, end-of-line strategies, and donated stock handling. Continuous Improvement Champion a culture of continuous improvement across all stock operations. Identify and resolve operational issues, aligning short- and long-term performance goals. Compliance & Safety Ensure all products meet internal standards and health & safety regulations. Maintain a safe working environment across the supply chain, enforcing legal and company standards. Strategic Planning Attend planning meetings and contribute to strategic decision-making. Allocate resources effectively, manage priorities, and deliver against timelines. What are we looking for? Proven leadership in retail stock or supply chain management, with excellent commercial awareness Collaborative and adaptable style Experience managing multi-site operations Strong problem-solving and decision-making capabilities Excellent stakeholder management and communication skills Proficient in planning, organisation, and change management Experience with Warehouse Management Systems (WMS) Advanced proficiency in Microsoft Excel and Word Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
2026 UK Centre Admin,Oxford
Move Language Ahead Oxford, Oxfordshire
Residential Centre Administrator Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22 to August 1 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment, and Prevent Policy. Position Overview Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation (Possibility of extension in some centres) The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Working as a core member of the centre management team, the role supports student administration staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast-paced, international environment. The Centre Administrator plays a vital role in delivering a high-quality student experience and supporting the safe and successful operation of the programme. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. Schedule As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Key Position Accountabilities Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with ML. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end of program staff evaluations and program report. Safeguarding & Welfare Promote the welfare of students and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating site specific emergency evacuation and preparedness plans. Maintain 24 hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. . click apply for full job details
Mar 11, 2026
Full time
Residential Centre Administrator Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22 to August 1 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment, and Prevent Policy. Position Overview Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation (Possibility of extension in some centres) The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Working as a core member of the centre management team, the role supports student administration staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast-paced, international environment. The Centre Administrator plays a vital role in delivering a high-quality student experience and supporting the safe and successful operation of the programme. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. Schedule As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Key Position Accountabilities Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with ML. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end of program staff evaluations and program report. Safeguarding & Welfare Promote the welfare of students and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating site specific emergency evacuation and preparedness plans. Maintain 24 hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. . click apply for full job details
Warner Recruitment Limited
Head of Finance
Warner Recruitment Limited Northampton, Northamptonshire
This is an excellent opportunity for an ambitious (and/or) experienced, commercially minded Financial Controller to be the No.1 finance lead in a successful and growing business (current turnover circa £25million). You will work closely with the owner and senior leadership team, taking full responsibility for the finance function and playing a key role in shaping the company's financial strategy, systems, and performance.What makes this role attractive Full responsibility of the finance function, acting as the key financial partner to the owner. Working for a growing, fast-paced environment where your ideas and improvements will be implemented quickly. A hands-on leadership role managing a capable team of four across sales ledger, purchase ledger, and finance support. A business investing in people and systems, giving you the scope to modernise processes and drive efficiency. Clear progression potential for someone aiming to step into a future Head of Finance or Finance Director role. Financial Controller, Key Responsibilities Leading, developing, and mentoring a finance team with varied experience levels. Overseeing sales and purchase ledger functions, providing insightful analysis and commentary to support commercial decisions. Managing credit control and reviewing customer account limits. Identifying process improvements and leading change projects across finance and operations. Producing accurate financial reports across the business. Managing all company banking activities and cashflow oversight. Handling VAT, income tax payments, and compliance for the company and employees. Maintaining the fixed asset register and ensuring strong internal controls. Acting as the primary contact for annual audits across group companies. Overseeing weekly and monthly payroll operations. Supporting the wider business with ad-hoc financial analysis and projects. Experience & Skills Proven experience leading and developing a finance team. Strong Excel capability and familiarity with ERP systems. Background in process improvement and systems integration. Knowledge of payroll processes and relevant regulations. Strong organisational skills and ability to thrive in a busy environment. Experience with VAT, tax queries, and compliance. Confident communicator able to work closely with Directors and operational teams. CIMA/ACCA/ACA qualified,or qualified by experience. Personal Attributes Detail-driven with a talent for identifying weaknesses and improving processes. Hands-on, proactive, and comfortable rolling up your sleeves. Strong relationship-builder who can influence at all levels. Commercially aware with a genuine interest in understanding the wider business. Ambitious, driven, and keen to progress as the company grows. Aligned with the company's values of teamwork, service excellence, and continuous improvement. Benefits Contributory pension 25 days holiday + holiday purchase scheme (up to 5 additional days) Flexible hours and hybrid working options On-site parking Access to company discount scheme
Mar 11, 2026
Full time
This is an excellent opportunity for an ambitious (and/or) experienced, commercially minded Financial Controller to be the No.1 finance lead in a successful and growing business (current turnover circa £25million). You will work closely with the owner and senior leadership team, taking full responsibility for the finance function and playing a key role in shaping the company's financial strategy, systems, and performance.What makes this role attractive Full responsibility of the finance function, acting as the key financial partner to the owner. Working for a growing, fast-paced environment where your ideas and improvements will be implemented quickly. A hands-on leadership role managing a capable team of four across sales ledger, purchase ledger, and finance support. A business investing in people and systems, giving you the scope to modernise processes and drive efficiency. Clear progression potential for someone aiming to step into a future Head of Finance or Finance Director role. Financial Controller, Key Responsibilities Leading, developing, and mentoring a finance team with varied experience levels. Overseeing sales and purchase ledger functions, providing insightful analysis and commentary to support commercial decisions. Managing credit control and reviewing customer account limits. Identifying process improvements and leading change projects across finance and operations. Producing accurate financial reports across the business. Managing all company banking activities and cashflow oversight. Handling VAT, income tax payments, and compliance for the company and employees. Maintaining the fixed asset register and ensuring strong internal controls. Acting as the primary contact for annual audits across group companies. Overseeing weekly and monthly payroll operations. Supporting the wider business with ad-hoc financial analysis and projects. Experience & Skills Proven experience leading and developing a finance team. Strong Excel capability and familiarity with ERP systems. Background in process improvement and systems integration. Knowledge of payroll processes and relevant regulations. Strong organisational skills and ability to thrive in a busy environment. Experience with VAT, tax queries, and compliance. Confident communicator able to work closely with Directors and operational teams. CIMA/ACCA/ACA qualified,or qualified by experience. Personal Attributes Detail-driven with a talent for identifying weaknesses and improving processes. Hands-on, proactive, and comfortable rolling up your sleeves. Strong relationship-builder who can influence at all levels. Commercially aware with a genuine interest in understanding the wider business. Ambitious, driven, and keen to progress as the company grows. Aligned with the company's values of teamwork, service excellence, and continuous improvement. Benefits Contributory pension 25 days holiday + holiday purchase scheme (up to 5 additional days) Flexible hours and hybrid working options On-site parking Access to company discount scheme
ACS Automotive Recruitment
Senior PSV Technical Specialist
ACS Automotive Recruitment Southwater, Sussex
Senior PSV Technical Specialist Southwater, West Sussex Basic Salary: £55,000 - £65,000 DOE Full-Time Permanent Monday Thursday: 8:00am 5:00pm Friday: 8:00am 3:00pm An excellent opportunity has become available for a Senior PSV Technical Specialist to join a growing Minibus and Midicoach sales and aftersales specialist based in Southwater, West Sussex . With deep engineering knowledge, a future-focused mindset, and an unrivalled approach to service, they help public and private sector operators unlock the full potential of their fleets. As the Senior PSV Technical Specialist, you will be the company's technical expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs). You will be responsible for ensuring technical excellence and providing expert guidance in supporting thousands of vehicles across the UK and Ireland. In this role, you will be the first step in technical escalation for a team of PSV technicians based locally in Southwater and a group of field service technicians on the road nationally. You will work with the Head of Operations as a point of liaison with the factories that supply the vehicles, collaborating closely to maintain and enhance vehicle performance and quality. The ideal candidate should possess an automotive qualification or equivalent industry experience and training, have extensive experience as an engineering or technical lead in the transport industry. The position offers long-term stability, strong earning potential, and ongoing technical development within a growing aftersales operation. Key Responsibilities Act as the company's subject matter expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs) and their associated systems, providing technical advice and support to internal teams and external stakeholders. Work alongside the Head of Operations when liaising with the factories supplying the vehicles, fostering strong relationships, and ensuring seamless communication for technical matters, including technical resolution and problem solving, acting as technical lead on product development and improvement engineering. Lead technical training sessions and workshops for internal teams, ensuring a high level of product knowledge and proficiency in handling technical issues for minibus, bus, coach, EV s and systems. Oversee and contribute to the development and updating of technical documentation, service manuals, and troubleshooting guides for all vehicles. Collaborate with the Aftersales team to resolve complex technical issues and provide guidance on effective repair and maintenance procedures for all vehicle types. You will be the primary escalation path for technical support on all customer issues and vehicle off road issues, to guide the team towards an effective resolution. Stay updated on industry trends, new technologies, and regulations related to passenger transport vehicles and Electric Vehicles (EVs) and implement best practices accordingly. Conduct regular technical audits and quality checks on vehicles to ensure compliance with internal and external standards. Act as a technical advisor for customers and our approved service and repair network, addressing their queries and concerns related to vehicle performance, safety, adherence to regulations, and EV technology. Lead or contribute to special projects related to vehicle improvements, modifications, or customizations, with a particular emphasis on Electric Vehicles (EVs) and sustainable mobility solutions. Travel across the UK and to Turkey Lithuania Spain or Ireland will be required from time to time and may require flexibility of working hours. Your Background & Skillset Automotive qualification or equivalent in Automotive Engineering, Mechanical Engineering, or a related field, along with substantial hands-on experience in the transport industry. A minimum of 5 years of experience in a leadership or technical role within the transport industry, with expertise in minibus, bus, coach, with exposure to Electric Vehicles (EVs) and associated systems. Profound understanding of passenger transport vehicle systems, components, CANBUS architecture, remote diagnosis assistance, and EV technology, with proven ability to diagnose and resolve technical challenges. Outstanding communication and interpersonal abilities to facilitate effective collaboration with internal teams, external suppliers, and customers. Strong independent and team-based work capabilities, proficiently managing multiple projects and priorities concurrently. Exceptional problem-solving skills and meticulous attention to detail, ensuring the highest level of technical accuracy and compliance. Demonstrated track record of advancing technical excellence, sustainability, and continuous improvement initiatives within the passenger transport industry. Sound commercial acumen and adeptness with the Microsoft Office 365 suite of software. What s in it for you? Starting Salary £55,000 to £65,000 DOE Hours Monday to Thursday 8am to 5 pm, Friday 8am to 3pm. 25 days holiday + Bank holidays Statutory sick pay. Workplace Pension Scheme. Employee benefits portal. Cycle to Work Scheme. Apply today to join a growing company as a Senior PSV Technical Specialist , where your skills will be valued and your development actively supported.
Mar 11, 2026
Full time
Senior PSV Technical Specialist Southwater, West Sussex Basic Salary: £55,000 - £65,000 DOE Full-Time Permanent Monday Thursday: 8:00am 5:00pm Friday: 8:00am 3:00pm An excellent opportunity has become available for a Senior PSV Technical Specialist to join a growing Minibus and Midicoach sales and aftersales specialist based in Southwater, West Sussex . With deep engineering knowledge, a future-focused mindset, and an unrivalled approach to service, they help public and private sector operators unlock the full potential of their fleets. As the Senior PSV Technical Specialist, you will be the company's technical expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs). You will be responsible for ensuring technical excellence and providing expert guidance in supporting thousands of vehicles across the UK and Ireland. In this role, you will be the first step in technical escalation for a team of PSV technicians based locally in Southwater and a group of field service technicians on the road nationally. You will work with the Head of Operations as a point of liaison with the factories that supply the vehicles, collaborating closely to maintain and enhance vehicle performance and quality. The ideal candidate should possess an automotive qualification or equivalent industry experience and training, have extensive experience as an engineering or technical lead in the transport industry. The position offers long-term stability, strong earning potential, and ongoing technical development within a growing aftersales operation. Key Responsibilities Act as the company's subject matter expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs) and their associated systems, providing technical advice and support to internal teams and external stakeholders. Work alongside the Head of Operations when liaising with the factories supplying the vehicles, fostering strong relationships, and ensuring seamless communication for technical matters, including technical resolution and problem solving, acting as technical lead on product development and improvement engineering. Lead technical training sessions and workshops for internal teams, ensuring a high level of product knowledge and proficiency in handling technical issues for minibus, bus, coach, EV s and systems. Oversee and contribute to the development and updating of technical documentation, service manuals, and troubleshooting guides for all vehicles. Collaborate with the Aftersales team to resolve complex technical issues and provide guidance on effective repair and maintenance procedures for all vehicle types. You will be the primary escalation path for technical support on all customer issues and vehicle off road issues, to guide the team towards an effective resolution. Stay updated on industry trends, new technologies, and regulations related to passenger transport vehicles and Electric Vehicles (EVs) and implement best practices accordingly. Conduct regular technical audits and quality checks on vehicles to ensure compliance with internal and external standards. Act as a technical advisor for customers and our approved service and repair network, addressing their queries and concerns related to vehicle performance, safety, adherence to regulations, and EV technology. Lead or contribute to special projects related to vehicle improvements, modifications, or customizations, with a particular emphasis on Electric Vehicles (EVs) and sustainable mobility solutions. Travel across the UK and to Turkey Lithuania Spain or Ireland will be required from time to time and may require flexibility of working hours. Your Background & Skillset Automotive qualification or equivalent in Automotive Engineering, Mechanical Engineering, or a related field, along with substantial hands-on experience in the transport industry. A minimum of 5 years of experience in a leadership or technical role within the transport industry, with expertise in minibus, bus, coach, with exposure to Electric Vehicles (EVs) and associated systems. Profound understanding of passenger transport vehicle systems, components, CANBUS architecture, remote diagnosis assistance, and EV technology, with proven ability to diagnose and resolve technical challenges. Outstanding communication and interpersonal abilities to facilitate effective collaboration with internal teams, external suppliers, and customers. Strong independent and team-based work capabilities, proficiently managing multiple projects and priorities concurrently. Exceptional problem-solving skills and meticulous attention to detail, ensuring the highest level of technical accuracy and compliance. Demonstrated track record of advancing technical excellence, sustainability, and continuous improvement initiatives within the passenger transport industry. Sound commercial acumen and adeptness with the Microsoft Office 365 suite of software. What s in it for you? Starting Salary £55,000 to £65,000 DOE Hours Monday to Thursday 8am to 5 pm, Friday 8am to 3pm. 25 days holiday + Bank holidays Statutory sick pay. Workplace Pension Scheme. Employee benefits portal. Cycle to Work Scheme. Apply today to join a growing company as a Senior PSV Technical Specialist , where your skills will be valued and your development actively supported.
Operational Office Manager - Whittington Primary & Nursery School
We Manage Jobs(WMJobs) Lichfield, Staffordshire
Operational Office Manager Permanent, 37 hours per week Term Time plus 6 INSET days Monday to Thursday: 8.30 to 4.30pm, Friday 8.30am to 4pm Salary: Grade 7 (SCP 15 - 22) £30,024 to £33,699 per annum pro rata Actual salary: £26,072.28 - £29,263.58 per annum John Taylor Multi Academy Trust (JTMAT) believes in the power of education to improve lives - and the world. As a partner academy in JTMAT, we are seeking to appoint an Operational Office Manager to join our evolving organisation. The successful candidate will be responsible for key areas including HR, administration, Nursery admissions, as well as collaborating with colleagues on finance and health and safety. They will have a key role in the management of the school budget and supporting the Headteacher with confidential administration. As an integral member of the school office, you will ensure the systems and processes are maintained and provide excellent service to internal and external stakeholders. This role requires someone who is well organised, has good attention to detail and has high expectations of themselves and others. Qualifications and Skills Excellent communication skills, both written and verbal The ability to multi task, often working to strict timelines Experience of budget management Is able to work with complex administration systems where accuracy is required The ability to build relationships within the school and the wider community, including parents and Governors If you have a passion for excellence and share our vision, we can offer you the opportunity to be part of a successful and progressive Trust, which is committed to ensuring learning is at the heart of all we do. If you would like to discuss this role, please contact Nichola Leeson, by emailing or telephoning Completed application forms should be emailed to Only fully completed application forms will be submitted for shortlisting. CVs will not be accepted. Closing date: 12 noon on Friday 20th March 2026 Interview: To be confirmed This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). This means that certain convictions and cautions are considered 'protected' and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website: Please note if you are shortlisted, an online search will be carried out before interview which may identify any incidents or issues that have happened, and are publicly available online, which we might want to explore with you at interview. Please review our Privacy Notice for Job Applicants for the lawful basis for processing and retention. John Taylor MAT is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Pre employment checks include an enhanced disclosure and barring service check as a requirement of this post. Our Safeguarding Policy is available on our website, and we encourage applicants to review it before applying. Please review our Recruitment Pack on the school website before submitting your application.
Mar 11, 2026
Full time
Operational Office Manager Permanent, 37 hours per week Term Time plus 6 INSET days Monday to Thursday: 8.30 to 4.30pm, Friday 8.30am to 4pm Salary: Grade 7 (SCP 15 - 22) £30,024 to £33,699 per annum pro rata Actual salary: £26,072.28 - £29,263.58 per annum John Taylor Multi Academy Trust (JTMAT) believes in the power of education to improve lives - and the world. As a partner academy in JTMAT, we are seeking to appoint an Operational Office Manager to join our evolving organisation. The successful candidate will be responsible for key areas including HR, administration, Nursery admissions, as well as collaborating with colleagues on finance and health and safety. They will have a key role in the management of the school budget and supporting the Headteacher with confidential administration. As an integral member of the school office, you will ensure the systems and processes are maintained and provide excellent service to internal and external stakeholders. This role requires someone who is well organised, has good attention to detail and has high expectations of themselves and others. Qualifications and Skills Excellent communication skills, both written and verbal The ability to multi task, often working to strict timelines Experience of budget management Is able to work with complex administration systems where accuracy is required The ability to build relationships within the school and the wider community, including parents and Governors If you have a passion for excellence and share our vision, we can offer you the opportunity to be part of a successful and progressive Trust, which is committed to ensuring learning is at the heart of all we do. If you would like to discuss this role, please contact Nichola Leeson, by emailing or telephoning Completed application forms should be emailed to Only fully completed application forms will be submitted for shortlisting. CVs will not be accepted. Closing date: 12 noon on Friday 20th March 2026 Interview: To be confirmed This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). This means that certain convictions and cautions are considered 'protected' and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website: Please note if you are shortlisted, an online search will be carried out before interview which may identify any incidents or issues that have happened, and are publicly available online, which we might want to explore with you at interview. Please review our Privacy Notice for Job Applicants for the lawful basis for processing and retention. John Taylor MAT is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Pre employment checks include an enhanced disclosure and barring service check as a requirement of this post. Our Safeguarding Policy is available on our website, and we encourage applicants to review it before applying. Please review our Recruitment Pack on the school website before submitting your application.
Unicorn Resourcing
Customer Service/HR Apprentice
Unicorn Resourcing Wyton, Cambridgeshire
Customer Service & HR Apprentice Location: St Ives, Cambridgeshire (Head Office based) Working Hours: Monday to Friday, 08 00 One day per week finishing at 16:30 (to be confirmed) Salary: £7.55 per hour increasing to £8.00 per hour for the first year (37 hours per week), then aligned to age-related apprenticeship rate Overview A growing and dynamic business is looking for an enthusiastic and organised Customer Service & HR Apprentice to provide support across HR, Reception, and general office operations. This is a structured apprenticeship with significant training and development, offering a clear growth path into HR and business administration. The role is ideal for someone keen to learn, gain hands-on experience, and build a career in HR and customer service. Key Responsibilities Reception & Customer Service Assist with reception tasks including managing incoming calls, greeting visitors, and supporting front desk operations Support with sample packs, posting letters, and maintaining stock rotation of tape sample mini rolls Help with website enquiries and uploading information onto internal systems Assist with internal meetings, training sessions, and event preparation Support exhibitions, career fairs, internal events, and roadshows as required HR Support Assist with HR administrative tasks such as payroll paperwork, absence and holiday forms, and T&A reporting Organise interviews and provide administrative support for HR processes Support the wellbeing hub and other HR initiatives Maintain confidentiality and adhere to company policies in all HR matters Office & Miscellaneous Support Shredding and maintaining tidy areas around shredders End-of-day office closing procedures including turning off printers, blinds, TVs, and other equipment Support other departments during busy periods as needed Person Specification Education and Qualifications GCSE or equivalent Maths and English at Grade C or Level 4 and above Keen interest in completing a Level 2 Customer Service apprenticeship and developing in HR Desirable: Previous study in Business Studies Level 2/3; ability to speak one or more additional languages Knowledge, Skills and Experience Excellent telephone manner and communication skills Computer literate, confident using MS Office, internet, and email Customer service experience or strong interest in developing these skills Self-confidence and professional presentation skills Ability to build and maintain relationships with colleagues, clients, and suppliers Desirable: Previous experience in a similar role or industry Personality, Character Traits and Disposition Self-motivated and keen to learn Able to work independently and as part of a team Strong attention to detail and organisational skills Able to work under pressure in a busy office environment Positive attitude with excellent customer service approach internally and externally Confident communicating with people at all levels Full clean driving licence and access to own transport due to office location This apprenticeship is an excellent opportunity for someone looking to gain hands-on experience in HR and customer service, with structured training, career development, and real responsibility from day one. If you are interested in the role of Customer Service and HR Apprentice and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Mar 11, 2026
Full time
Customer Service & HR Apprentice Location: St Ives, Cambridgeshire (Head Office based) Working Hours: Monday to Friday, 08 00 One day per week finishing at 16:30 (to be confirmed) Salary: £7.55 per hour increasing to £8.00 per hour for the first year (37 hours per week), then aligned to age-related apprenticeship rate Overview A growing and dynamic business is looking for an enthusiastic and organised Customer Service & HR Apprentice to provide support across HR, Reception, and general office operations. This is a structured apprenticeship with significant training and development, offering a clear growth path into HR and business administration. The role is ideal for someone keen to learn, gain hands-on experience, and build a career in HR and customer service. Key Responsibilities Reception & Customer Service Assist with reception tasks including managing incoming calls, greeting visitors, and supporting front desk operations Support with sample packs, posting letters, and maintaining stock rotation of tape sample mini rolls Help with website enquiries and uploading information onto internal systems Assist with internal meetings, training sessions, and event preparation Support exhibitions, career fairs, internal events, and roadshows as required HR Support Assist with HR administrative tasks such as payroll paperwork, absence and holiday forms, and T&A reporting Organise interviews and provide administrative support for HR processes Support the wellbeing hub and other HR initiatives Maintain confidentiality and adhere to company policies in all HR matters Office & Miscellaneous Support Shredding and maintaining tidy areas around shredders End-of-day office closing procedures including turning off printers, blinds, TVs, and other equipment Support other departments during busy periods as needed Person Specification Education and Qualifications GCSE or equivalent Maths and English at Grade C or Level 4 and above Keen interest in completing a Level 2 Customer Service apprenticeship and developing in HR Desirable: Previous study in Business Studies Level 2/3; ability to speak one or more additional languages Knowledge, Skills and Experience Excellent telephone manner and communication skills Computer literate, confident using MS Office, internet, and email Customer service experience or strong interest in developing these skills Self-confidence and professional presentation skills Ability to build and maintain relationships with colleagues, clients, and suppliers Desirable: Previous experience in a similar role or industry Personality, Character Traits and Disposition Self-motivated and keen to learn Able to work independently and as part of a team Strong attention to detail and organisational skills Able to work under pressure in a busy office environment Positive attitude with excellent customer service approach internally and externally Confident communicating with people at all levels Full clean driving licence and access to own transport due to office location This apprenticeship is an excellent opportunity for someone looking to gain hands-on experience in HR and customer service, with structured training, career development, and real responsibility from day one. If you are interested in the role of Customer Service and HR Apprentice and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Rayburn Tours Ltd
Operations / Transport Administrator
Rayburn Tours Ltd City, Derby
Operations / Transport Administrator (2 Positions) Salary : £25,000 - £27,500 dependent upon experience Hours : Full Time, Permanent (37.5 hours per week) or Part Time minimum of 25 hours per week) Location : Option for hybrid-working with a minimum of 3 days per week at our Head Office in Derby, DE24 8HR About Us We are a vibrant, forward thinking organisation dedicated to providing unforgettable international tour experiences for school groups. We aim to open the world to young people creating opportunities, and broadening horizons. As our business continues to grow, we are looking for passionate individuals who share our commitment to exceptional service, meticulous planning, and inspiring travel experiences. The Role We re looking to recruit two experienced Administrators to join our growing team! One role within our Operations Department and one within our Transport Department. Both positions are based at our Head Office in Derby and play a key part in supporting the successful delivery of our tours. As an Operations / Transport Administrators, you will provide valuable support to our Tour Co-ordinators, assisting in the organisation of educational, concert, activity, ski and sports tours. You will be involved throughout the post-booking process and act as a key point of contact for clients. As our Operations / Transport Administrators, you will also support our Transport Manager with the booking and coordination of coach and ferry travel for our tours, ensuring all transport arrangements are accurate, compliant and cost-effective. Key Responsibilities Operational Support; • Assisting the operations team with accommodation and flight requests and bookings. • Processing client invoices and payments accurately and efficiently. • Supporting post-booking procedures, including requesting passenger lists, managing rooming allocations and setting up final documentation on our online platform. • Liaising with clients via telephone and email, providing a professional and helpful service. • Accurately updating and maintaining our customer database. • Carrying out general administrative duties, including answering incoming calls and handling outgoing mail. Transport Administrator • Assisting the Transport Manager with the booking of coaches and ferry travel for tours. • Negotiating rates and contracting coach and ferry bookings with suppliers. • Creating provisional travel itineraries outlining key movements on travel days for coach tours. • Processing supplier invoices for payment in line with agreed terms. • Maintaining the supplier database, ensuring accurate records are kept for fleet details and Health & Safety compliance. About You You will be a highly organised and reliable individual with a strong administrative background and a keen eye for detail. You will be comfortable managing multiple tasks at once, working to deadlines and communicating confidently with colleagues, clients and suppliers. A proactive approach, willingness to support the wider team and a positive, can-do attitude are essential for both roles. You will be confident using IT systems and databases, take pride in working accurately and enjoy being part of a busy, collaborative office environment. Key skills and experience • Previous experience in an administrative role, ideally within a fast-paced office environment. • Strong organisational skills with the ability to prioritise workload effectively. • Excellent written and verbal communication skills. • High level of accuracy and attention to detail. • Confident IT skills, including experience using databases and Microsoft Office applications. • Ability to work both independently and as part of a team. • Experience within the travel, transport or tour operations industry. • Experience processing invoices and working with financial data. • Familiarity with Health & Safety or supplier compliance records. Benefits • A basic salary of £25,000 - £27,500 (dependent upon experience) • Performance related bonus • 24 days holiday per year (increasing with length of service to a maximum of 27 days) in addition to all public holidays • Contributory pension scheme • Healthcare cashback plan • Cycle to Work scheme • Flexible hybrid working programme, supporting a healthy work-life balance
Mar 11, 2026
Full time
Operations / Transport Administrator (2 Positions) Salary : £25,000 - £27,500 dependent upon experience Hours : Full Time, Permanent (37.5 hours per week) or Part Time minimum of 25 hours per week) Location : Option for hybrid-working with a minimum of 3 days per week at our Head Office in Derby, DE24 8HR About Us We are a vibrant, forward thinking organisation dedicated to providing unforgettable international tour experiences for school groups. We aim to open the world to young people creating opportunities, and broadening horizons. As our business continues to grow, we are looking for passionate individuals who share our commitment to exceptional service, meticulous planning, and inspiring travel experiences. The Role We re looking to recruit two experienced Administrators to join our growing team! One role within our Operations Department and one within our Transport Department. Both positions are based at our Head Office in Derby and play a key part in supporting the successful delivery of our tours. As an Operations / Transport Administrators, you will provide valuable support to our Tour Co-ordinators, assisting in the organisation of educational, concert, activity, ski and sports tours. You will be involved throughout the post-booking process and act as a key point of contact for clients. As our Operations / Transport Administrators, you will also support our Transport Manager with the booking and coordination of coach and ferry travel for our tours, ensuring all transport arrangements are accurate, compliant and cost-effective. Key Responsibilities Operational Support; • Assisting the operations team with accommodation and flight requests and bookings. • Processing client invoices and payments accurately and efficiently. • Supporting post-booking procedures, including requesting passenger lists, managing rooming allocations and setting up final documentation on our online platform. • Liaising with clients via telephone and email, providing a professional and helpful service. • Accurately updating and maintaining our customer database. • Carrying out general administrative duties, including answering incoming calls and handling outgoing mail. Transport Administrator • Assisting the Transport Manager with the booking of coaches and ferry travel for tours. • Negotiating rates and contracting coach and ferry bookings with suppliers. • Creating provisional travel itineraries outlining key movements on travel days for coach tours. • Processing supplier invoices for payment in line with agreed terms. • Maintaining the supplier database, ensuring accurate records are kept for fleet details and Health & Safety compliance. About You You will be a highly organised and reliable individual with a strong administrative background and a keen eye for detail. You will be comfortable managing multiple tasks at once, working to deadlines and communicating confidently with colleagues, clients and suppliers. A proactive approach, willingness to support the wider team and a positive, can-do attitude are essential for both roles. You will be confident using IT systems and databases, take pride in working accurately and enjoy being part of a busy, collaborative office environment. Key skills and experience • Previous experience in an administrative role, ideally within a fast-paced office environment. • Strong organisational skills with the ability to prioritise workload effectively. • Excellent written and verbal communication skills. • High level of accuracy and attention to detail. • Confident IT skills, including experience using databases and Microsoft Office applications. • Ability to work both independently and as part of a team. • Experience within the travel, transport or tour operations industry. • Experience processing invoices and working with financial data. • Familiarity with Health & Safety or supplier compliance records. Benefits • A basic salary of £25,000 - £27,500 (dependent upon experience) • Performance related bonus • 24 days holiday per year (increasing with length of service to a maximum of 27 days) in addition to all public holidays • Contributory pension scheme • Healthcare cashback plan • Cycle to Work scheme • Flexible hybrid working programme, supporting a healthy work-life balance
Mackie Myers
Interim Capital Project Accountant
Mackie Myers
Our Client Our client is a prestigious cultural, arts and education organisation. With a strong reputation for enriching public learning and cultural engagement, the organisation is embarking on a significant multi-year capital programme designed to modernise for its visitor experience. This is an exciting time to join a forward-looking institution committed to investment, improvement and long-term sustainability. The finance function is evolving, with a focus on strengthening systems, processes and controls, creating a dynamic environment for an experienced project finance professional to make a lasting impact. The Role The organisation is seeking a high-calibre Capital Project Accountant to take the lead on financial management for a major Main Duties Establish core financial processes and controls for the capital project, including cashflow reporting and financial models Develop and maintain project budgets, forecasts and monthly reporting packs Act as the primary finance contact for the project team, cost consultants, VAT advisers and suppliers Lead on supplier payment processes, ensuring accuracy, compliance and timely approvals Produce high-quality financial evidence, baselines and audit-ready documentation Build and maintain Excel models to support forecasting and scenario planning Prepare monthly updates for senior stakeholders, including variance analysis and financial risks Collaborate closely with the Project Lead and Head of Finance through dotted-line reporting Provide ad-hoc analysis to support key decisions across the project lifecycle The Successful Candidate Qualified accountant (ACA/CIMA/ACCA or equivalent) with significant capital project accounting experience (essential) Proven ability to operate independently, setting up processes in complex environments Demonstrable skill in financial modelling and Excel Strong communicator with confidence to challenge and influence stakeholders Highly organised with exceptional attention to detail and evidence-driven reporting capability Comfortable in a hands-on role involving detailed analysis and transactional oversight What's on Offer? 3 year fixed term contract Competitive salary with great benefits (incl. circa35 days annual leave) Opportunity to lead the financial delivery of a major high-profile capital programme Hybrid working in London A role with significant strategic and operational impact Our Commitment to Equality, Diversity and Inclusion We believe that diverse teams deliver stronger outcomes. Our client is committed to equality of opportunity and creating an inclusive environment where all individuals feel respected and supported. Applications are encouraged from candidates of all backgrounds, and we aim to reflect the diversity of the communities we serve.
Mar 11, 2026
Seasonal
Our Client Our client is a prestigious cultural, arts and education organisation. With a strong reputation for enriching public learning and cultural engagement, the organisation is embarking on a significant multi-year capital programme designed to modernise for its visitor experience. This is an exciting time to join a forward-looking institution committed to investment, improvement and long-term sustainability. The finance function is evolving, with a focus on strengthening systems, processes and controls, creating a dynamic environment for an experienced project finance professional to make a lasting impact. The Role The organisation is seeking a high-calibre Capital Project Accountant to take the lead on financial management for a major Main Duties Establish core financial processes and controls for the capital project, including cashflow reporting and financial models Develop and maintain project budgets, forecasts and monthly reporting packs Act as the primary finance contact for the project team, cost consultants, VAT advisers and suppliers Lead on supplier payment processes, ensuring accuracy, compliance and timely approvals Produce high-quality financial evidence, baselines and audit-ready documentation Build and maintain Excel models to support forecasting and scenario planning Prepare monthly updates for senior stakeholders, including variance analysis and financial risks Collaborate closely with the Project Lead and Head of Finance through dotted-line reporting Provide ad-hoc analysis to support key decisions across the project lifecycle The Successful Candidate Qualified accountant (ACA/CIMA/ACCA or equivalent) with significant capital project accounting experience (essential) Proven ability to operate independently, setting up processes in complex environments Demonstrable skill in financial modelling and Excel Strong communicator with confidence to challenge and influence stakeholders Highly organised with exceptional attention to detail and evidence-driven reporting capability Comfortable in a hands-on role involving detailed analysis and transactional oversight What's on Offer? 3 year fixed term contract Competitive salary with great benefits (incl. circa35 days annual leave) Opportunity to lead the financial delivery of a major high-profile capital programme Hybrid working in London A role with significant strategic and operational impact Our Commitment to Equality, Diversity and Inclusion We believe that diverse teams deliver stronger outcomes. Our client is committed to equality of opportunity and creating an inclusive environment where all individuals feel respected and supported. Applications are encouraged from candidates of all backgrounds, and we aim to reflect the diversity of the communities we serve.
Nigel Wright Group
Group Financial Controller
Nigel Wright Group Newcastle Upon Tyne, Tyne And Wear
The Business Northern Powergrid is responsible for the electricity distribution network that supplies power to 8 million customers in 3.9 million homes and businesses across the Northeast, Yorkshire, and northern Lincolnshire. With a workforce of more than 3,000 people, Northern Powergrid operates over 63,000 substations and approximately 60,000 miles of overhead power lines and underground cables, covering an area of 9,650 square miles. The organisation plays a key role in powering people's lives and supporting economic growth within the communities it serves. Investing daily to safely manage, maintain, and improve its network. Northern Powergrid is taking action today to prepare for the energy demands of tomorrow. This includes building a diverse and skilled workforce ready to manage future energy systems that integrate increasing levels of smart and low-carbon technologies. Ground-breaking innovation projects are enabling the business to explore new technologies and support its transition toward more sustainable energy in line with net-zero emissions targets. The RoleResponsible for the strategic leadership and direction of Northern Powergrid's financial governance, ensuring robust group-wide consolidation, control frameworks, and high-quality reporting. This role oversees internal, external and shareholder financial reporting, along with financial planning, and treasury stewardship. Acting as the lead in complex accounting matters, guiding the organisation on technical standards, regulatory compliance, and best-practice financial decision-making.The Group Financial Controller will also lead the finance operations agenda, shaping the vision and performance of core transactional management, ensuring efficiency, resilience, and strong financial discipline.The RequirementsSuitable candidates will be: Qualified with significant PQE, reflective of a leading and well established Financial Controller. Technically strong, capable of interpreting and applying complex accounting standards. Extensive group reporting experience, likely within a large and complex business environment. Proficient in budgeting, forecasting, and long-term planning. An experienced leader of multi-location and multi-discipline finance teams, with a track record of developing talent and influencing senior stakeholders
Mar 11, 2026
Full time
The Business Northern Powergrid is responsible for the electricity distribution network that supplies power to 8 million customers in 3.9 million homes and businesses across the Northeast, Yorkshire, and northern Lincolnshire. With a workforce of more than 3,000 people, Northern Powergrid operates over 63,000 substations and approximately 60,000 miles of overhead power lines and underground cables, covering an area of 9,650 square miles. The organisation plays a key role in powering people's lives and supporting economic growth within the communities it serves. Investing daily to safely manage, maintain, and improve its network. Northern Powergrid is taking action today to prepare for the energy demands of tomorrow. This includes building a diverse and skilled workforce ready to manage future energy systems that integrate increasing levels of smart and low-carbon technologies. Ground-breaking innovation projects are enabling the business to explore new technologies and support its transition toward more sustainable energy in line with net-zero emissions targets. The RoleResponsible for the strategic leadership and direction of Northern Powergrid's financial governance, ensuring robust group-wide consolidation, control frameworks, and high-quality reporting. This role oversees internal, external and shareholder financial reporting, along with financial planning, and treasury stewardship. Acting as the lead in complex accounting matters, guiding the organisation on technical standards, regulatory compliance, and best-practice financial decision-making.The Group Financial Controller will also lead the finance operations agenda, shaping the vision and performance of core transactional management, ensuring efficiency, resilience, and strong financial discipline.The RequirementsSuitable candidates will be: Qualified with significant PQE, reflective of a leading and well established Financial Controller. Technically strong, capable of interpreting and applying complex accounting standards. Extensive group reporting experience, likely within a large and complex business environment. Proficient in budgeting, forecasting, and long-term planning. An experienced leader of multi-location and multi-discipline finance teams, with a track record of developing talent and influencing senior stakeholders
Sky
Head of UX Research - Digital Experience
Sky Horsham, Sussex
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Head of UX Research - Digital Experience
Sky Banstead, Surrey
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Lead Product Researcher
Sky Leatherhead, Surrey
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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