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Northampton Exclusive Retained Search - Robert Half - Head of Finance Robert Half are proud to be exclusively retained by Miswa Chemicals Limited to appoint a Head of Finance based in Northampton in the office full time . This role represents an opportunity for a high-performing finance leader to play a central role in scaling an ambitious manufacturing business while working closely with the owners and progressing toward a Finance Director position as the company continues its growth trajectory. The Opportunity Miswa is a fast-growing, independent British manufacturer of transportation and industrial chemical solutions with a clear ambition to scale to £50m+ revenue by FY29 while maintaining disciplined, profitable growth. The business is seeking a high-calibre Head of Finance to manage a small finance function with a huge opportunity to expand, with aspirations toward a future Finance Director role, to lead financial strategy through its next phase of expansion. This role will suit an experienced finance leader from an SME or entrepreneurial environment who is commercially sharp, operationally grounded and comfortable partnering closely with owner-directors. Role Purpose The Head of Finance will provide strategic and operational financial leadership, ensuring the business maintains strong financial discipline while scaling. The role will focus on delivering: Profitable and sustainable growth Rigorous financial control Strong cash flow management Robust governance and reporting Optimised funding structures Strategic readiness for future acquisitions Working closely with the owners, the Head of Finance will strengthen profitability, build financial resilience and elevate the finance function to support long-term growth. Strategic Financial Leadership Partner with the Managing Director and Board on long-term financial strategy Deliver EBITDA and cash targets aligned to the £50m growth plan Lead disciplined capital allocation and investment decisions Profitability & Margin Management Deliver SKU, customer and channel margin analysis Identify margin erosion and implement corrective action Support pricing governance and commercial decisions Drive continuous improvement in gross and net profitability Cash Flow & Reserve Development Implement rolling 6-12 month cash flow forecasting Optimise working capital across inventory, receivables and payables Build and protect a meaningful cash reserve Develop structured plans to build an acquisition reserve Funding & Banking Oversight Manage and optimise invoice discounting facilities Oversee asset finance and commercial loan arrangements Support renegotiation of banking facilities and cost of capital Maintain strong relationships with lenders and advisors Capex & Investment Planning Introduce structured ROI and payback analysis Evaluate capital expenditure proposals Ensure investment decisions align with strategic priorities Budgeting & Financial Governance Lead annual budgeting and forecasting processes Oversee delivery of clear monthly management accounts and board packs Implement financial dashboards aligned to key KPIs Operational Financial Control Strengthen cost discipline across operations and production Link operational metrics to financial performance Drive financial accountability throughout the organisation Finance Team Leadership Lead, develop and mentor the finance team Conduct structured performance reviews Improve reporting accuracy, systems and processes Oversee payroll governance and compliance FX & Risk Management Develop and manage a structured foreign exchange strategy Protect margins through forward planning and hedging where appropriate Identify and manage financial risk proactively Candidate Profile We are seeking a commercially minded Head of Finance / aspiring Finance Director with: ACCA qualified (or equivalent) Proven success within an SME growth environment Strong experience driving profitability and margin improvement Advanced working capital and cash flow management expertise Experience managing invoice discounting, asset finance and loan structures Track record renegotiating banking facilities Experience preparing businesses for acquisition or investment Ability to operate effectively at Board level Hands-on style with strong operational understanding High integrity and discretion when working with founders/owners Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Business Development Manager Height Safety Systems Job Title: Internal Business Development Manager Height Safety Systems Job reference Number: -25349 Industry Sector: Internal Sales, BDM, Business Development, Business Development Manager, Telesales, Sales Executive, Fall Protection Systems, Safety Systems, Height Safety Systems, Fall Arrest Systems, Edge Protection, Steel Systems, Roof click apply for full job details

Accounts Receivable Manager Location: Swansea (close to the M4) Salary: 40,000 - 45,000 Reporting to: Head of Finance / Finance Director The Role Our client, a globally recognised brand, is looking for a proactive Accounts Receivable Manager to lead a team of four. This role is not just about managing day-to-day AR operations - it's about shaping and improving processes , driving efficiency, and influencing how the function supports the wider business. You'll take ownership of the end-to-end AR cycle, mentor your team, and work closely with colleagues across Finance, Sales, and Customer Service. We're looking for someone who is confident in their expertise and ready to bring in their own ideas and processes to enhance performance and deliver measurable results. Key Responsibilities Lead, coach, and develop a team of 4 Accounts Receivable professionals Manage the end-to-end accounts receivable process, including billing, collections, cash allocation, and dispute resolution Proactively manage aged debt, driving improvements in DSO and overall cash flow Build strong working relationships with internal stakeholders (Sales, Customer Service, Finance) and external customers Own and enhance AR policies, procedures, and internal controls Produce regular AR reporting, KPIs, and cash flow forecasts for senior management Support month-end close activities and ensure compliance with accounting standards Drive process improvements, systems optimisation, and automation initiatives About You Proven experience in an Accounts Receivable leadership or management role Demonstrable people management experience, ideally leading a small to mid-sized team Strong technical understanding of AR, credit control, and cash flow management Confident communicator with the ability to influence stakeholders at all levels Highly organised, analytical, and solutions-focused Experience working with ERP systems and strong Excel skills Relevant finance or accounting qualification (e.g. ACCA, CIMA, CPA) desirable but not essential What's on Offer Salary of 40,000 - 48,000 , depending on experience Opportunity to join a respected global organisation with a strong local presence A leadership role with real influence over process and performance Swansea-based role with easy access to the M4 Competitive benefits package

Job Title: Head of Health, Safety & Compliance Reporting To: Chief Operating Officer Direct Reports: 2 Salary Range: Up to £65,000 Contract Type: Permanent Working days/hours per week: 35 per week, Monday Friday, 9am 5pm Location: Hybrid with travel to London sites (Old Street, Canary Wharf, Poplar, Acton, Deptford, Enfield) and other UK sites when required. Requirements: As part of our safer recruitment policy, we do ask questions regarding unspent criminal records. Our Vision: A UK where No good food goes to waste . The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy. Purpose of the Job The Head of Health, Safety & Compliance will lead the development and delivery of the functional strategy through a cascade of the overall business strategy by ensuring company compliance with relevant health, safety, environmental and Food Safety legislation. Development of necessary policies and procedures and leads the ownership of establishing a safe working environment for colleagues and local communities. Continuous improvement and execution of programmes to provide and achieve practise. Duties and Responsibilities Use established NEBOSH/ IOSH Plan-do-check-act principles to drive safety improvements and leadership Environmental Health & Safety decisions in line with local guidance Liaises with external and internal key stakeholders and HSE experts and food supply leaders within partner organisations Ensure Safety Management Systems are up to date, relevant and manages risk appropriately, and in accordance with agreed standards Process ownership to ensure all significant and major SHE risks on site are quantified, managed and validated Monitor departmental KPI s and challenge improvement when required to ensure targets are achieved and improved Develops and leads the safety, health and environment strategy and plans for the site to ensure best in class processes and policies and developing a culture of compliance and operational ownership that are regularly reviewed and updated Completes regular Health, Safety and Environmental audits, evaluating practices, procedures, and facilities to assess risk and adherence to the law Prepares and schedules training to cover emergency procedures, workplace safety and other relevant topics Ensures inspections and servicing of plant, equipment and machinery is completed in compliance with relevant legislation Maintain records of discharge of or employee exposure to hazardous waste and/or pollutants, as required and monitor all other environmental risks to colleagues and the local community First Aid management including training, viewing and planning coverage, ordering and auditing of stock Provide functional leadership and oversight (quality check) for investigation of accidents and injuries. Coordination of incident files and the preparation of material for hearings and insurance investigations Ensure the operational process and production of finished goods are appropriately controlled via HACCP, to ensure compliance with food safety Ensure that technical governance is in place to deliver compliance with respect to internal, external and legal requirements Investigations into key deviations from process and specification, initiating appropriate action to bring the process back into control Leading the engagement of a Food Safety Culture Building of trust and credibility in how we operate, through significant on-site presence Visibility in working with food safety teams in food supply partners to create early adoption of process and policy ways of working.

KennedyPearce are hiring a high-energy ACA QUALIFIED Head of Finance for a fast-growing Private Equity scientific based medical communications business. This is a 6 month FTC and we are looking to hire someone ASAP. This role requires a hands-on finance professional who can quickly assess existing financial structures, build robust budgets, and ensure accounting processes are accurate and scalable across multiple entities. This candidate will have some hands on SME experience. 1 day per week in the London office is required.Key Responsibilities Build and develop detailed budgets across multiple businesses/entities Review and reconcile existing financial information and accounting structures Integrate entities into accounting systems and ensure financial data accuracy Ensure compliance with IFRS/GAAP accounting standards Manage financial reporting and support wider financial planning processes Analyse and resolve accounting issues, acting as a "fixer" to improve processes Work across several businesses within the group, ensuring financial alignment The ideal candidate: Qualified accountant- ACA (Qualified upto Manager level) Immediate Proven experience of building budgets, fixing and reconciling Someone who can work autonomously executing work

VAT Accountant £30,000 - £35,000 Bradford Hybrid As the Tax team continues to evolve, the Head of VAT is now looking to recruit a VAT Accountant into one of the largest in-house tax functions in the North. With significant growth plans and a major technology transformation programme already underway, this is an exciting time to join a high-performing team. Reporting into the Senior VAT Manager and working within a wider team of 20, this role offers excellent exposure, strong development pathways and full study support. The role: Support the delivery of end-to-end VAT compliance across the Group Prepare and review VAT returns, reconciliations and supporting schedules Contribute to process improvements and support ongoing digital transformation Strengthen controls and ensure accurate, compliant reporting Work collaboratively with finance, tax and operational teams Gain exposure to advisory work, providing technical support where required You will bring: Experience in VAT compliance or VAT accounting Strong analytical skills and confidence working with large data sets Excellent communication and stakeholder engagement A proactive approach with appetite to grow and develop Experience with financial systems (e.g. Oracle/SAP) is beneficial What's on offer: A high-profile role within a growing and modernising function, excellent mentorship, and full support towards professional qualifications (ACCA, CIMA, ATT or CTA). A genuine opportunity to build a long-term career in a large, well-structured in-house tax team. If you'd like a confidential conversation about this opportunity - or similar roles across the region - feel free to get in touch.

CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. YOUR ROLE The Transport Administrator plays a critical role in ensuring CMA CGM's customers receive the best possible service and experience when choosing to work with us. As a Transport Administrator, you will work directly with our customers & suppliers as well as internal colleagues across our business, to ensure any transport-related matters are handled professionally and in the most timely, accurate and cost-effective manner. KEY RESPONSBILITIES Be a trusted and reliable first point of contact for stakeholders, for any transport-related matters. Build and manage strong working relationships with Customers, suppliers and internal customers. Managing and resolving any Transport-related issues that arise, e.g. updating customers of late and/or failed transport, co-ordinating between haulier and customers to ensure service issues are resolved, and escalating issues as required to relevant stakeholders. Adopting a proactive and solutions-focused approach, monitoring delivery of transport services and identifying effective resolutions to any issues that may arise. Proactively engaging with customers, e.g. providing quotes, managing bookings, resolving any issues (e.g. invoice queries) that arise, and presenting relevant solutions that meet individual customer requirements. General transport administration, e.g. logging, monitoring and analysis of issues, bookings, costs and service levels. Working with our Transport systems and database, ensuring information and data is managed with high levels of accuracy and attention to detail. Working with customers to ensure that any charges raised are accurate and that any costs incurred are agreed and processed accordingly. KNOWLEDGE, SKILLS AND EXPERIENCE Demonstrable experience in a Customer Service and Administration based working environment, with the ability to build rapport and provide a proactive and solutions-focused service Experience within the Transport and Logistics industry would be great, but it is not essential Excellent communication skills, with demonstrable experience of building effective relationships at all levels, both internally and externally Strong Administration skills, with knowledge and experience of working with high volumes of data and information, IT Systems and bespoke software, as well as MS Office applications. A resilient approach, able to manage multiple priorities and meet tight deadlines in a fast-paced environment A natural problem solver, with the ability to identify root-cause of issues and see through to a successful resolution Strong analytical skills, with the ability to identify root-cause issues and propose solutions Flexibility in your approach, ability to respond positively and proactively to differing customer requirements Not only do we offer a competitive salary, we also offer a generous benefits package including: 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave Discretionary annual bonus Enhanced pension scheme up to 15% total contribution Life assurance x4 Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille Hybrid Working Cycle to work scheme/ Season ticket loans Enhanced policies including Maternity & Paternity Employee recognition awards Considerable scope for personal and professional growth through the CMA CGM Academy CMA CGM Group is proud to define itself as a family business built on strong human values. Excellence Exemplarity Imagination Boldness CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement. Join us and discover a world of opportunities! Please note that when you click "Apply", you will be transferred to the career portal. Please make a note of the Job Requisition ID number so you can locate the vacancy and progress your application. You will also be required to log in or register on the career portal to progress your application. Come along on CMA CGM's adventure!

Job Title: Experienced Conveyancer Location: Derby Hours: Monday - Friday, flexi hours to suit a work life balance - HYBRID We are seeking an experienced Conveyancer to join our growing team in Derby With an excellent reputation in the industry and glowing client reviews to back it up, this is a great opportunity to become part of a respected firm that prioritises client care and staff development. You'll work in a supportive environment under the guidance of the Head of Conveyancing and other partners. Key Responsibilities: Manage a varied caseload of residential sales, purchases, transfers of equity, and re-mortgages. Progress cases in a timely, cost-effective manner, ensuring cases are closed and billed appropriately. Generate fee income in line with agreed targets set by the Head of Conveyancing. Provide professional and friendly client care, attending clients in person and over the phone, offering clear advice on all aspects of conveyancing. Conduct and ensure compliance with identification checks and the firm's Money Laundering Policy, reporting any concerns as required. Maintain and work within the residential conveyancing department's systems and procedures. Keep accurate ledgers and ensure proper file management, including closures and regular updates to the matter list. Assist the Head of Conveyancing with ad hoc reports and specific projects. Oversee staff under your responsibility, identifying and addressing their training and development needs. Handle administrative matters as directed by the partners. Process client and corporate payments, ensuring documentation is managed efficiently. Why Join Us? Generous Holiday Allowance Family-Friendly Policies: Enhanced maternity leave and a dedicated Christmas shutdown period. Comprehensive Benefits: Free legal fees Pension plan Private healthcare Virtual GP services Annual salary review Cashback options And many more! About You: As an experienced Conveyancer, you will be highly organised, with a proven ability to manage a busy caseload. Strong communication skills and the ability to build client relationships are essential. You will be proactive in ensuring compliance and maintaining high standards across all conveyancing matters. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to expect We are seeking an exceptional engineer to join our Flight Deck Avionics team and support the design, development, integration, and certification of avionics systems for our eVTOL aircraft, Valo. This is an exciting opportunity to work on a clean-sheet aircraft programme, contributing to the development of flight deck systems including displays, avionics computing, sensors, data networks, and pilot interfaces. You will work closely with experienced systems engineers, pilots and multidisciplinary teams to help deliver certifiable, safety-critical avionics systems. The ideal candidate is technically strong, highly motivated, and eager to develop expertise in systems engineering and flight deck avionics within a fast-paced aerospace environment. What you'll do Avionics System Development Support the development of flight deck avionics system architectures. Assist in defining system functions, interfaces, and requirements. Own the preparation and delivery of avionics system documentation. Contribute to avionics trade studies and technology evaluations. Requirements & Modelling Capture and manage system requirements within the company's requirements management tools. Develop and agree use cases to validate system behaviour and requirements Support development of system models to define architecture and interfaces. Maintain traceability between high-level aircraft requirements and avionics system specifications. Integration & Testing Support integration of avionics hardware and software in lab environments. Assist in developing test procedures and verification plans. Participate in bench testing, rig testing, and aircraft integration activities. Support troubleshooting and resolution of integration issues. What you'll bring Bachelor's or master's degree in aerospace engineering, mechanical engineering, systems, or a related field. Additional training in systems engineering or human factors is a plus. 1-2 years of relevant industry experience. Excellent analytical and problem-solving skills. Confident communicator with the ability to clearly explain technical topics and work effectively with engineers, pilots, suppliers, and cross-functional teams. Proficiency in systems engineering tools and methodologies. Familiarity with ARP4761, ARP4754 and DO-160. Experience with Product Lifecycle Management systems. Experience with system modelling applications. Experience with requirements management tools. What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.

Our client specialises in high-end home technology systems-smart home controls, lighting, AV, networking, and security. They work with many wealthy HNWI at the luxury end of the market and with a busy 2026 ahead, theyre looking for a motivated Junior AV Designer to join their growing team. The Role Youll support the design team in producing drawings, schematics and technical documentation for premiu click apply for full job details

Head of Financial Reporting Darlington Fixed term contract - 12 months Jackson Hogg are delighted to be supporting a prestigious business in Darlington who are seeking to recruit a Head of Financial Reporting for their team. This role will be responsible for leading the financial reporting function, ensuring accurate, timely, and compliant financial statements and reports. The role plays a critical leadership within the finance team, overseeing statutory and management reporting, regulatory compliance, and strategic financial analysis, while leveraging technology and automation to improve accuracy, efficiency and insight. Duties and responsibilities: Financial reporting and analysis Leading the preparation and delivery of financial reports, including income statements, balance sheets, and cash flow statements, in compliance with UK GAAP and other regulatory standards. Collaborating with the Head of Finance Development on maintaining a single source of truth for financial data definitions and structures. Overseeing and maintaining a data dictionary for financial reporting purposes in collaboration with finance systems. Maintaining compliance with all regulatory and tax reporting requirements. Continuously improve reporting processes, controls and governance frameworks through system enhancements and best practices. As the ideal candidate you will be/have: ACA, ACCA or CPA qualified. Significant experience of progressive experience with significant experience in financial reporting, team leadership and process improvement. Strong working knowledge of UK GAAP and regulatory reporting standards. Experience with financial reporting systems and technologies, and a proven ability to drive reporting automation. Expertise in ERP and reporting tools such as Workday, SAP, Oracle or Power BI.

RECfinancial are supporting one of our long-term clients as their HR team continues to grow. Based at their Leicester Head Office, this role is easily commutable from across Leicestershire and Warwickshire. We are recruiting for an experienced Senior HR / Employee Relations Generalist to join a well-established, family run organisation. This is an excellent opportunity to work closely with senior leaders across a growing multi-site business, combining hands on ER expertise with true HR business partnering and project work. Reporting to the Head of HR, you will deliver a comprehensive HR service across multiple locations, with a strong focus on complex employee relations including disciplinary, grievance, absence and performance cases. Alongside ER, you will support managers through coaching and advice, contribute to HR projects and organisational improvements, and assist with recruitment and benefits administration. The organisation prides itself on its close-knit, values driven culture, and this role will play a key part in supporting continued growth while maintaining its strong people focused ethos. Key Responsibilities HR Business Partnering Partner with managers and senior leaders across multiple sites Provide proactive, commercially focused HR advice Coach managers to develop confidence in people management Employee Relations (Key Focus) Lead complex ER cases including disciplinary, grievance, absence, performance, capability and redundancy Conduct investigations, hearings and appeals Ensure compliance with UK employment law and ACAS best practice Analyse ER trends and identify proactive risk reduction strategies HR Generalist Support Provide advice across the full employee lifecycle Develop and implement HR policies aligned with best practice and company values Recruitment & Talent Support managers with end-to-end recruitment when required Improve attraction strategies and recruitment processes Support onboarding and integration of new employees Benefits Administration Oversee employee benefits including private medical and life assurance Liaise with external providers and ensure payroll accuracy HR Projects & Continuous Improvement Support or lead HR initiatives including HR systems, policy harmonisation, absence management and engagement projects Monitor HR data and use insights to drive improvements Culture & Values Champion a people-first culture rooted in family business values Support leaders to balance commercial decisions with employee wellbeing About You We re looking for a confident HR professional who combines technical ER expertise with strong relationship building skills. You will likely have: CIPD Level 7 qualification (or equivalent experience) Significant experience in a Senior HR or ER-focused role Strong knowledge of UK employment law and ACAS best practice Proven experience managing complex employee relations cases Experience partnering with operational leaders in a multi-site environment Strong coaching, influencing and stakeholder management skills Excellent written, analytical and organisational abilities A full UK driving licence is required for travel between sites. What s on Offer Salary £45,000 bonus Company car Opportunity to work in a well established, growing family business A role with real influence on culture, leadership and people strategy A supportive, close-knit working environment, working with a great manager This is a superb opportunity to join a developing team, to be considered for this opportunity please apply with your latest CV or contact RECfinancial for a confidential conversation. INDSH

I'm hiring for an exciting new Head of IT opportunity working with an ambitious business by Luton - my client is looking for a Head of IT for to lead their small IT function and support the business as it kicks off a number of Digital Transformation initiatives. My client is part of a larger, global group, who are industry leaders in their space. They are looking to appoint a new Head of IT who will represent the UK & Ireland business to the Global Head of IT. This role will have 4 direct reports covering business systems, infrastructure and IT support, including managing a range of third party vendors. This is a transformative Head of IT role requiring someone with a solutions oriented mindset and someone with a passion for driving innovation. Specifically, my client is looking to move more into the digital age and hence would like someone with experience of some of the latest digital technologies (think apps, digital products, AI etc.) to drive them away from a traditional old-school IT estate. This role will report into the exec, so candidates must be articulate and self assured. If you are a Head of IT, a Senior IT Manager or even a Digital Transformation manager who is looking to move into broader IT Leadership, then I'd love to hear from you. Please apply today by sending a CV through the link, stating clearly on your CV your mobile phone number and current location or postcode. Many thanks in advance

Are you passionate about driving quality, strengthening compliance, and shaping best in class assurance frameworks? Affinity Water is seeking an experienced Quality & Assurance Lead to play a pivotal role in developing and delivering our Quality & Assurance Programme. In this influential role, you'll work across the business-partnering with internal teams, senior leaders, and external auditors-to ensure our operations consistently meet the highest standards. You'll report to the Ethics & Compliance Manager, working closely with the Head of Data Protection & Compliance and the Deputy Data Protection Officer. You'll collaborate across all functions and may be supported by auditors or coordinators depending on business needs. What You'll Be Doing Lead the ISO 9001 certification process and support the wider integrated management systems. Coordinate and engage with external auditors to maintain ISO 14001 and ISO 45001 certifications. Develop, maintain, and continuously improve our Quality Management System and Quality Policy. Build and manage a central repository of ISO assurance evidence. Support and deliver second-line assurance within Data Protection & Compliance. Provide meaningful assurance and insights to senior leaders through performance reporting. Coach colleagues across the business on quality systems and continuous improvement practices. Lead root cause analysis, corrective actions, and non-conformance management. Support supplier/contractor quality assessments. Use data analytics to inform assurance decisions and highlight compliance risks. Build trusted relationships across all areas of the business, ensuring alignment with regulatory expectations. What you need? Degree-level education or equivalent experience Experience managing ISO audits and liaising with internal/external stakeholders Strong knowledge of ISO 9001 and experience managing a QMS Understanding of ISO standards and continuous improvement methodologies Strong analytical and data driven decision making skills Experience with document control systems and quality reporting tools Experience leading cross-functional improvement projects Ability to manage audits, non-conformance, and CAPA Excellent attention to detail, communication, influencing, and organisational skills Ability to juggle multiple priorities and drive results This is a fantastic opportunity to take ownership of a critical assurance function, shape organisational standards, and influence continuous improvement across a business that's passionate about doing the right thing. Benefits: Competitive salary dependant on skills and experience Level 2 car allowance £4,305 Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.

Support for and implementation of the Branch s strategic and service delivery plans Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities. Supports the development and delivery of the Branch Management team s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan s objectives. Supports the development and delivery of a successful fundraising strategy that supports the organisation s goals and contributes to its sustainability. Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience. Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation s charitable aims. Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers. Provides leadership and line management to the staff team including the following functions: External relations and outreach Fundraising Recruitment and training of new volunteers Volunteer rota and support Facilities and Office services Other areas of responsibility that may from time to time be established. Main Responsibilities: Governance Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities. Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities. Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities. Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance. Lead on all areas of Data Protection across the branch including policy development, revision, and implementation. Financial Management & Fundraising Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees. Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees In consultation with the Treasurer and other trustees, set an annual fundraising target. Support the development and implementation of a strategy for raising income to meet the needs of the organisation. Manage project and area budgets with relevant staff and volunteer leads. Support for and implementation of the Branch s strategic and service delivery plans Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards. Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services. In conjunction with volunteer leads, manage the delivery of the organisation s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation s charitable aims. Work with the Governance Working Group to implement and manage the organisation s operational policies and procedures. Input into to research and planning of new branch initiatives. Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate Line Management Work with Trustees and Directors to support the Branch Team to deliver the branch s volunteering, outreach and fund-raising strategies Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance. Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance. Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate. Work with the Branch Leadership Team to support all staff activities. Communications Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity. Maintain relationships with the Samaritans Central Charity in relation to media activity. Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch. Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events. Facilities and Office Management Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager Take overall responsibility for the contracting of services to the organisation Take responsibility for compliance with Health and Safety Regulations Hours of work 1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays. 2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive. Limitations This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder. The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it. Equal Opportunities Policy Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation. Requirements Graduate or equivalent by experience Relevant postgraduate qualifications Skills and abilities 1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff. 2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met. 3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services. 4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted. 5. Ability to research and develop reports at a senior level. 6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges. 7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues. 8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals. 9. Ability to enthuse and motivate paid staff and volunteers. 10. Good financial management skills evidence of leading and managing a budget. 11. High level organisational delivery skills. 12. Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure. Experience Experience of working with volunteers and paid staff Experience of financial planning and management, including budgetary control. Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety. Project management knowledge and skills. 1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans 2. Experience of issues affecting London government 3. Experience of working with Boards of Trustees Knowledge Sound general working knowledge of IT General knowledge of business management . click apply for full job details

Continuous Improvement Assistant Leicester (Our Ref AL1400) Salary c£30,000 dep on exp + benefits My client is an award-winning wealth management, pensions and investments company and they now have an exciting new opportunity for an individual to support the Head of Operations in driving operational excellence and performance gains across the business by assisting in initiatives that enhance client journeys, progress digitisation and automation efforts and embed a culture of continuous improvement throughout the business. All improvement activities should be aligned with strategic business goals. MAIN RESPONSIBILITIES: Technology Enablement Partner with IT support & system suppliers to identify and implement technology solutions that improve operational efficiency. Champion automation and data-driven decision-making across departments. Champion continuous improvement and performance tracking. Champion and assist workflow automation. Assist the improvement of data flow and visibility. Support data governance and ensure secure handling of client and operational data. Process & Procedure Optimisation Assist the analysis of existing operational workflows and identify inefficiencies. Collaborate with key stakeholders to identify opportunities for digitisation & automation that streamline processes and reduce manual effort. Assist in the redesign and improvement of business processes. Collaborate with key internal stakeholders to implement standardisation and maintaining best practice. Client Experience Enhancement Work closely with client-facing teams to understand pain points and improve service delivery. Enhance client and employee experiences across key touchpoints. Assist the mapping and redesign of client journeys to ensure seamless, high-quality interactions. Assist in digital transformation initiatives that enhance client engagement and satisfaction. Performance & Culture Measure the impact of improvement initiatives. Use data-driven insights to measure performance and identify areas for improvement. Support a continuous improvement culture through training, coaching, and stakeholder engagement. Coordinate workshops and training sessions to promote digitalisation, automation, new processes and continuous improvement. Support leadership in driving cultural change aligned with strategic goals. Service and Compliance Always operate in accordance with the Rules of the FCA, the CII code of conduct and our company policies and procedures. Ensure that the firm's high standards of client care are met by demonstrating competence in all aspects of your role. Ensure all improvement initiatives align with FCA regulations and internal compliance standards. Participate in audits and risk assessments to identify areas for improvement. Consistently illustrate our company values The Ideal Person - Qualifications & Work Experience: Essential Educated to A level standard (or equivalent) as a minimum. Willing to undertake further study to improve technical knowledge Desirable System experience of Intelligent Office. Degree in Finance, Economics or Business (or equivalent work experience) More than 2 years' experience in a financial services or continuous improvement role. Proven experience in continuous improvement, business process optimisation, and operational excellence. Experience in systems integration. Familiarity with digital transformation, automation tools, technology optimisation and change management. Experience with Lean, Six Sigma, or similar methodologies. Strong understanding of FCA regulatory environment. Skills & Abilities Required: Essential Competent user of Office 365. Ability to work independently and collaboratively. Strong analytical and problem-solving capabilities. Excellent interpersonal skills. Excellent communication skills both written and verbal. Demonstratable eye for detail and getting tasks right the first time. Effective time management skills. Ability to consistently meet deadlines. Desirable Strong understanding of SharePoint, One Drive and Teams. Excellent analytical, project management, and stakeholder engagement skills. Ability to influence cultural change and drive performance improvements. Ability to implement technology-driven solutions Ability to manage communications with several key stakeholders. BENEFITS 4 x salary life assurance Pension; 5% employer contribution - Increasing incrementally in recognition of service. Salary sacrifice scheme available Discretionary bonuses 24 days' holiday - Increasing incrementally in recognition of continuous service Health Cash Plan Scheme Free parking Hybrid Working Scheme - Following completion of initial training and induction If this role is of interest, please apply with an up to date CV. We aim to respond to all applications within 10 days. By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us. Full Privacy Notice can be found on our website.

The Community and Events Fundraiser will join the Income Generation Team and work alongside the Head of Income Generation and Corporate Partnership Lead. The Income Generation Team drives the charity s fundraising success by developing supporter relationships, delivering campaigns and events, and securing income from individuals, communities, businesses and trusts and foundations. The team works collaboratively to maximise opportunities, grow sustainable revenue, and ensure our mission has the resources it needs to thrive. Role Purpose You are responsible for developing and delivering a range of community and event-based fundraising initiatives. Your role involves engaging supporters, building strong relationships within the community, and maximising income through creative and impactful fundraising activities. Role Outcomes Working with the Head of Income Generation to develop and implement strategies to support the growth of our organisation from community fundraising activities. Owning the delivery of the community fundraising plan which results in a growth of income from our grassroots activities with individuals and associations across our region. Acting as a key point of contact for community fundraisers, providing guidance, resources, and support to help them achieve their goals. Develop an annual calendar of participation events and appeals, including leading on the creation and delivery of marketing activity for these initiatives, in collaboration with the wider Marketing and Communications Team to maximise promotion, engagement and results. Planning, organising and delivering fundraising events, ensuring they are delivered on time, within budget, and meet income targets. Recruiting, training and managing event volunteers to ensure successful delivery of events and show them a high standard of care and support to retain them. Cultivating and manage relationships with supporters, ensuring excellent stewardship and engagement. Identifying and develop opportunities to grow the charity s supporter base (including working collaboratively with other teams to integrate community and event fundraising with other areas of the organisation). Acting as an ambassador and represent BDC Mind at external functions, events, giving talks and presentations as required. Leading on the planning and delivery of marketing activity for all fundraising events and initiatives, taking responsibility for generating content, scheduling activity and driving audience engagement, while collaborating with the communications team to maximise reach and impact. Evidencing progress towards in-year and longer-term goals by building a robust fundraising pipeline across multiple income streams, monitoring and evaluating the success of community and event fundraising activities, producing regular reports and data analysis. Setting and manage income and expenditure for all fundraising initiatives, ensuring cost-effectiveness and profitability. Keeping accurate records of donor interactions, income, and expenditure on the charity s database. Consistently working in alignment with our aims, objectives, policies, core values and standards set out in our Employee handbook. Fully participating in all relevant training to develop and maintain your performance in the role. Demonstrating an ongoing commitment to our values: Caring Always, Working Together, Supporting Everyone, Enabling All and Continually Improving. Performing other duties as reasonably required within the role. Person Specification BDC Mind is committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion and lived experiences when recruiting our staff and volunteers. Qualifications Essential: Proven track record of successful income generation/business development activity, including successful fundraising activity on behalf of an organisation. Full driving licence and own vehicle. Desirable: Strong academic background in English Language. Fundraising, Events Management or Marketing qualification. Experience Essential: Experience of developing and successfully launching new community and/or events products. Proven experience of delivering income growth in an events and/or community fundraising setting (preferably both) and evidencing progress towards agreed income targets. Experience of providing exemplary supporter stewardship to strengthen and cultivate relationships with fundraisers. Desirable: Working in the charity sector. Experience of volunteers management. Skills and Abilities Essential: Strong interpersonal and communication skills, with the ability to build and maintain relationships with a wide range of stakeholders. Creative and innovative approach to developing fundraising initiatives. Excellent organisational and project management skills, with the ability to prioritise and meet deadlines. Strong analytical skills and ability to think strategically. Manage budgets/campaigns/initiatives and evidence progress towards agreed income targets. Ability to plan and deliver effective promotional activity for fundraising campaigns and events, using a mix of digital and offline channels to drive engagement and income. Desirable: Ability to manage volunteers Knowledge Essential: Knowledge of fundraising regulations and code of practice. Proficient in Microsoft Office and fundraising databases or CRM systems. Proven knowledge of online fundraising tools Desirable: Using the Beacon CRM system. Using Canva Knowledge of third sector services. Attitude and Personal Attributes Essential: A flexible and proactive attitude, with the ability to work independently and as part of a team. Entrepreneurial, results-driven, and able to meet deadlines under pressure. Understanding of and enthusiasm for BDC Mind s delivery approach and mission and values. Passion, motivation and resilience to raise money to support the mental health and wellbeing of our local people. Demonstrate a commitment to equality, diversity and inclusion in the workplace.

About the role: This Best Companies Top 50 mid-sized company and Top 10 Charity is looking to appoint an Operations Manager (Facilities/IT and Fleet) who will be responsible for the efficient operations and security of Rainbow Trust s offices, operations contracts, vehicle fleet management and core IT infrastructure. Reporting to the Director of Finance & Operations, you will organise and manage the activities and contracts that facilitate the smooth running of the organisation, including the management of our facilities contracts and leases for our head office in Surrey and our nine regional offices, and managing our IT systems contracts to ensure the reliability and security of our IT infrastructure. Managing the central administration budget, as well as our leased fleet of 80 vehicles with the support of the Fleet Administrator, you will develop efficient office procedures, project manage relocations and lead on the negotiation and management of all relevant third-party contracts. This is a broad ranging role which requires excellent organisation, project management, contract negotiation and relationship management skills. What we re looking for: A systematic and effective problem solver you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion. A strong verbal and written communicator with a high level of attention to detail you re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions. Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts and budgets including IT contracts, and knowledge or experience of cyber security. What we offer: We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, this includes: Flexible working hours to balance home and working life Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Time off in Lieu Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth If you d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link. Please disclose in your covering letter if you have used AI for any part of your job application. Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Job Summary Head of Income Generation & Engagement About the role We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation s direction, contribute to key decisions, and drive income generation, marketing and engagement. You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach. The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton s brand and reputation, and deepens engagement across the communities we serve. This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth. About you We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community. You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement. We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders. You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives. Job Description We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt. Job title: Head of Income Generation & Engagement Salary: £50k to £60k (dependant on experience) Hours: 37.5 hours per week (1.0 WTE) Responsible to: CEO Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required Contract: Permanent Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager Key result areas: Fundraising To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term. To lead the diversification of income, reducing reliance on any single partner or activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton s reach, influence and income-generating potential. To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth. To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity. To develop sound business cases for investment in new income generation posts or activity. To build organisational resource capability and resilience to facilitate future growth. Commercial Services To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations. To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough. To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth. To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton s good reputation. Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment. To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance. Engagement To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference. To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development. To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels. As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation. To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach. To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public. Communications & Marketing To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton s profile locally and nationally. To oversee the development and delivery of our digital channels, in particular social media and the website. To oversee the editorial direction, design, production, distribution and quality of the organisation s publications. Strategy and Partnerships To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working. To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities. To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams. To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders. To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements. To act as an ambassador and spokesperson for Age UK Merton, representing with Professionalism, confidence and compassion. To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement. Governance, Compliance & Risk Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation. To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks. Oversee policy development as applicable for the department. People To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team. To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning. To embed, review and optimise new team structures and systems to maximise efficiency, impact and income. To ensure volunteers are effectively integrated, supported and aligned to organisational priorities. General To establish good working relationships with all relevant stakeholders and liaise as required To comply at all times with the policies and procedures of Age UK Merton. To ensure that Age UK Merton s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery. To carry out any other relevant tasks as required . click apply for full job details

Job Title: Experienced Conveyancer Location: Stamford Hours: Monday - Friday, flexi hours to suit a work life balance - HYBRID We are seeking an experienced Conveyancer to join our growing team in Derby With an excellent reputation in the industry and glowing client reviews to back it up, this is a great opportunity to become part of a respected firm that prioritises client care and staff development. You'll work in a supportive environment under the guidance of the Head of Conveyancing and other partners. Key Responsibilities: Manage a varied caseload of residential sales, purchases, transfers of equity, and re-mortgages. Progress cases in a timely, cost-effective manner, ensuring cases are closed and billed appropriately. Generate fee income in line with agreed targets set by the Head of Conveyancing. Provide professional and friendly client care, attending clients in person and over the phone, offering clear advice on all aspects of conveyancing. Conduct and ensure compliance with identification checks and the firm's Money Laundering Policy, reporting any concerns as required. Maintain and work within the residential conveyancing department's systems and procedures. Keep accurate ledgers and ensure proper file management, including closures and regular updates to the matter list. Assist the Head of Conveyancing with ad hoc reports and specific projects. Oversee staff under your responsibility, identifying and addressing their training and development needs. Handle administrative matters as directed by the partners. Process client and corporate payments, ensuring documentation is managed efficiently. Why Join Us? Generous Holiday Allowance Family-Friendly Policies: Enhanced maternity leave and a dedicated Christmas shutdown period. Comprehensive Benefits: Free legal fees Pension plan Private healthcare Virtual GP services Annual salary review Cashback options And many more! About You: As an experienced Conveyancer, you will be highly organised, with a proven ability to manage a busy caseload. Strong communication skills and the ability to build client relationships are essential. You will be proactive in ensuring compliance and maintaining high standards across all conveyancing matters. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.