Estimator (Industrial, Commercial and Educational Refurbishment & Fit-Out) Location: Staffordshire (Head Office UK Nationwide Projects) Salary: £50,000 £55,000 per annum Contract Type: Permanent, Full-Time About the Company Our client is a leading, award-winning principal contractor specialising in industrial, commercial, and educational refurbishment and fit-out projects across the UK. With a current turnover of £50m and ambitious plans to grow to £100m, the business is entering a pivotal phase of expansion. Operating from newly modernised offices in Staffordshire, they are known for delivering projects to the highest standards of quality, safety, and client satisfaction. To support continued growth, they are seeking an experienced Estimator to strengthen their pre-construction team and play a key role in securing and shaping future projects. The Role As Estimator, you will be responsible for preparing accurate and competitive cost estimates for refurbishment and fit-out projects across industrial, commercial, and educational sectors. You will work closely with the Commercial, Pre-Construction, and Operations teams to analyse tender documents, assess risk, and build robust pricing models that support successful bid submissions. This is a key role within a growing contractor, offering the opportunity to contribute directly to project wins and long-term business growth. Key ResponsibilitiesEstimating & Cost Planning Prepare detailed and accurate cost estimates from drawings, specifications, and tender documentation. Review and interpret project requirements to develop competitive and commercially sound tenders. Build up rates and pricing using first principles where required. Develop cost plans and budgets at pre-construction stage. Tender & Bid Support Analyse tender packages and identify key risks, opportunities, and value engineering options. Liaise with the Commercial Director and senior leadership on pricing strategy and margin targets. Support the preparation of tender submissions, clarifications, and supporting documentation. Attend internal tender reviews and contribute to bid strategy discussions. Supply Chain & Subcontractor Engagement Obtain and assess subcontractor and supplier quotations. Build and maintain strong relationships with the supply chain to ensure competitive pricing and reliable scope coverage. Compare quotes and prepare detailed subcontractor bid analyses. Ensure all quotes align with project specifications and programme requirements. Risk & Value Engineering Identify commercial and technical risks within tender documents. Propose value engineering solutions without compromising quality or compliance. Highlight exclusions, assumptions, and qualifications clearly within pricing submissions. Handover & Collaboration Provide clear and structured handover information to Commercial and Delivery teams upon project award. Work closely with Quantity Surveyors and Project Managers to ensure smooth transition from tender to delivery. Support post-tender negotiations and client queries where required. Systems & Reporting Use estimating and commercial systems to prepare and record pricing data. Maintain accurate records of estimates, assumptions, and supporting calculations. Contribute to continuous improvement of estimating processes and cost databases. Required Knowledge and Experience Proven experience as an Estimator within a construction, refurbishment, or fit-out contractor (essential). Background in industrial, commercial, or educational refurbishment/fit-out projects (highly desirable). Strong understanding of construction methods, materials, and sequencing. Experience pricing projects from drawings and specifications. Ability to interpret technical information and produce accurate costings. Experience obtaining and analysing subcontractor quotations. Good understanding of JCT contracts and typical construction risk profiles. Strong numerical, analytical, and IT skills (Excel and estimating software). Experience working with COINS or similar commercial systems desirable but not essential. Candidate Profile The ideal candidate will be detail-oriented, commercially aware, and methodical, with a proactive approach to tendering and cost planning. You will be comfortable working to deadlines and collaborating with multiple departments to produce high-quality submissions. You will bring: Strong analytical and numerical ability. Excellent attention to detail and accuracy. Good communication and teamwork skills. A practical understanding of refurbishment and fit-out delivery. The ability to manage multiple tenders simultaneously. A solutions-focused and commercially minded approach. The Offer Salary £50,000 £55,000 per annum DOE Permanent, full-time position based in Staffordshire Modern office environment with supportive leadership team Opportunity to join a growing, well-regarded contractor Clear progression opportunities as the business expands
Feb 28, 2026
Full time
Estimator (Industrial, Commercial and Educational Refurbishment & Fit-Out) Location: Staffordshire (Head Office UK Nationwide Projects) Salary: £50,000 £55,000 per annum Contract Type: Permanent, Full-Time About the Company Our client is a leading, award-winning principal contractor specialising in industrial, commercial, and educational refurbishment and fit-out projects across the UK. With a current turnover of £50m and ambitious plans to grow to £100m, the business is entering a pivotal phase of expansion. Operating from newly modernised offices in Staffordshire, they are known for delivering projects to the highest standards of quality, safety, and client satisfaction. To support continued growth, they are seeking an experienced Estimator to strengthen their pre-construction team and play a key role in securing and shaping future projects. The Role As Estimator, you will be responsible for preparing accurate and competitive cost estimates for refurbishment and fit-out projects across industrial, commercial, and educational sectors. You will work closely with the Commercial, Pre-Construction, and Operations teams to analyse tender documents, assess risk, and build robust pricing models that support successful bid submissions. This is a key role within a growing contractor, offering the opportunity to contribute directly to project wins and long-term business growth. Key ResponsibilitiesEstimating & Cost Planning Prepare detailed and accurate cost estimates from drawings, specifications, and tender documentation. Review and interpret project requirements to develop competitive and commercially sound tenders. Build up rates and pricing using first principles where required. Develop cost plans and budgets at pre-construction stage. Tender & Bid Support Analyse tender packages and identify key risks, opportunities, and value engineering options. Liaise with the Commercial Director and senior leadership on pricing strategy and margin targets. Support the preparation of tender submissions, clarifications, and supporting documentation. Attend internal tender reviews and contribute to bid strategy discussions. Supply Chain & Subcontractor Engagement Obtain and assess subcontractor and supplier quotations. Build and maintain strong relationships with the supply chain to ensure competitive pricing and reliable scope coverage. Compare quotes and prepare detailed subcontractor bid analyses. Ensure all quotes align with project specifications and programme requirements. Risk & Value Engineering Identify commercial and technical risks within tender documents. Propose value engineering solutions without compromising quality or compliance. Highlight exclusions, assumptions, and qualifications clearly within pricing submissions. Handover & Collaboration Provide clear and structured handover information to Commercial and Delivery teams upon project award. Work closely with Quantity Surveyors and Project Managers to ensure smooth transition from tender to delivery. Support post-tender negotiations and client queries where required. Systems & Reporting Use estimating and commercial systems to prepare and record pricing data. Maintain accurate records of estimates, assumptions, and supporting calculations. Contribute to continuous improvement of estimating processes and cost databases. Required Knowledge and Experience Proven experience as an Estimator within a construction, refurbishment, or fit-out contractor (essential). Background in industrial, commercial, or educational refurbishment/fit-out projects (highly desirable). Strong understanding of construction methods, materials, and sequencing. Experience pricing projects from drawings and specifications. Ability to interpret technical information and produce accurate costings. Experience obtaining and analysing subcontractor quotations. Good understanding of JCT contracts and typical construction risk profiles. Strong numerical, analytical, and IT skills (Excel and estimating software). Experience working with COINS or similar commercial systems desirable but not essential. Candidate Profile The ideal candidate will be detail-oriented, commercially aware, and methodical, with a proactive approach to tendering and cost planning. You will be comfortable working to deadlines and collaborating with multiple departments to produce high-quality submissions. You will bring: Strong analytical and numerical ability. Excellent attention to detail and accuracy. Good communication and teamwork skills. A practical understanding of refurbishment and fit-out delivery. The ability to manage multiple tenders simultaneously. A solutions-focused and commercially minded approach. The Offer Salary £50,000 £55,000 per annum DOE Permanent, full-time position based in Staffordshire Modern office environment with supportive leadership team Opportunity to join a growing, well-regarded contractor Clear progression opportunities as the business expands
The Opportunity Yolk Recruitment Public Sector and Not-for-Profit are working with ateb to appoint an Interim Head of Property - this is full time, initially for 3 months mainly to support them through external projects. Given this is an interim assignment, whilst ateb are based in Milford Haven, they can be flexible with where you are based, with minimal travel to the office. Key Responsibilities: WHQS Rule Implementation: Oversee the roll-out of the new WHQS rule related to responding to hazards within prescribed timeframes. Ensure effective processes are in place for compliance. Building Safety Act Delivery: Collaborate closely with the Landlord H&S Compliance Manager to develop and, if required, begin delivering an implementation plan aligned with the Building Safety Act during the contract period. Team Leadership and Development: Provide one-to-one support, supervision, and quarterly appraisals to three direct reports. Ensure the team meets objectives across budget management, performance targets, people management, and contract oversight. Support the team in delivering external projects and change initiatives, including Awaab's Law and updates under the Building Safety Act. Project and Change Management: Lead key projects, system changes, and process improvements. Ensure both teams and digital systems are prepared for operational and regulatory changes, driving progress in a structured and sustainable way. Executive Support: Provide support to the Executive Director for Customer on an ad hoc basis, contributing to strategic priorities and operational decisions. Regulatory and Corporate Compliance: Work with the senior management team to develop and implement plans that ensure compliance with new heat network regulations and support wider corporate objectives. About You: We are looking for someone with a proven track record in leading change, managing complex projects, and guiding teams through system and regulatory transformations within a stable environment. Extensive operational management experience in a property role. Understanding of WHQS and Building Safety Act. A professional qualification in areas of expertise and/or hold full membership of a professional body (e.g., CIH, RICS, ACCA). Benefits: This is open to either a fixed-term contract or a contract day rate. Largely working from home, with minimal travel to Milford Haven. To Apply: Please submit your updated CV, demonstrating you meet the requirements of this role.
Feb 28, 2026
Contractor
The Opportunity Yolk Recruitment Public Sector and Not-for-Profit are working with ateb to appoint an Interim Head of Property - this is full time, initially for 3 months mainly to support them through external projects. Given this is an interim assignment, whilst ateb are based in Milford Haven, they can be flexible with where you are based, with minimal travel to the office. Key Responsibilities: WHQS Rule Implementation: Oversee the roll-out of the new WHQS rule related to responding to hazards within prescribed timeframes. Ensure effective processes are in place for compliance. Building Safety Act Delivery: Collaborate closely with the Landlord H&S Compliance Manager to develop and, if required, begin delivering an implementation plan aligned with the Building Safety Act during the contract period. Team Leadership and Development: Provide one-to-one support, supervision, and quarterly appraisals to three direct reports. Ensure the team meets objectives across budget management, performance targets, people management, and contract oversight. Support the team in delivering external projects and change initiatives, including Awaab's Law and updates under the Building Safety Act. Project and Change Management: Lead key projects, system changes, and process improvements. Ensure both teams and digital systems are prepared for operational and regulatory changes, driving progress in a structured and sustainable way. Executive Support: Provide support to the Executive Director for Customer on an ad hoc basis, contributing to strategic priorities and operational decisions. Regulatory and Corporate Compliance: Work with the senior management team to develop and implement plans that ensure compliance with new heat network regulations and support wider corporate objectives. About You: We are looking for someone with a proven track record in leading change, managing complex projects, and guiding teams through system and regulatory transformations within a stable environment. Extensive operational management experience in a property role. Understanding of WHQS and Building Safety Act. A professional qualification in areas of expertise and/or hold full membership of a professional body (e.g., CIH, RICS, ACCA). Benefits: This is open to either a fixed-term contract or a contract day rate. Largely working from home, with minimal travel to Milford Haven. To Apply: Please submit your updated CV, demonstrating you meet the requirements of this role.
Gordon Yates Recruitment Consultancy
City, Birmingham
Divisions Event Administrator We are currently recruiting for a Divisions Event Administrator to start immediately on a temp basis for one year £25,590- 27,950- £15-17 an hour Hybrid - Birmingham- B1 2JB WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation. WHAT WILL YOU BE DOING? To provide administrative support to the Divisions Event Managers and the Deputy Head of International, Devolved Nations and Divisions in all aspects of the work relating to events. Undertake administrative processes for events as instructed by the event manager. Undertake administrative processes for events as instructed by the event manager. Act as first point of contact for events Send event communications, including speaker invitations, reminders and confirmations Monitor email inboxes, responding to queries and updating records Process delegate and speaker registrations, payments and refunds using College database Produce and deliver promotional emails and other marketing materials Use college social media accounts to promote and publicise events Prepare event materials including badges, delegate packs, course materials and lists, as instructed by the event manager Attend in-person events to provide onsite support to delegates, speakers, organisers and committee members. Prepare reports from databases. Provide administrative support to committees and clinical organisers in relation to the event Create and update event webpages. ABOUT YOU Excellent administrative skills and proven administration experience in a busy, customer-focused environment. Excellent interpersonal and communication skills. Enthusiastic and able to work as part of a team. Excellent telephone manner and an ability to manage a large volume of calls. Knowledge of Content Management Systems (CMS) for editing and uploading web page content Experience of administering and organising training courses and conferences To be prepared and willing to travel across England and stay away overnight when required. Experience using online event and streaming platforms HOW DO I APPLY? To apply for this role, please click on the Apply button below.
Feb 28, 2026
Seasonal
Divisions Event Administrator We are currently recruiting for a Divisions Event Administrator to start immediately on a temp basis for one year £25,590- 27,950- £15-17 an hour Hybrid - Birmingham- B1 2JB WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation. WHAT WILL YOU BE DOING? To provide administrative support to the Divisions Event Managers and the Deputy Head of International, Devolved Nations and Divisions in all aspects of the work relating to events. Undertake administrative processes for events as instructed by the event manager. Undertake administrative processes for events as instructed by the event manager. Act as first point of contact for events Send event communications, including speaker invitations, reminders and confirmations Monitor email inboxes, responding to queries and updating records Process delegate and speaker registrations, payments and refunds using College database Produce and deliver promotional emails and other marketing materials Use college social media accounts to promote and publicise events Prepare event materials including badges, delegate packs, course materials and lists, as instructed by the event manager Attend in-person events to provide onsite support to delegates, speakers, organisers and committee members. Prepare reports from databases. Provide administrative support to committees and clinical organisers in relation to the event Create and update event webpages. ABOUT YOU Excellent administrative skills and proven administration experience in a busy, customer-focused environment. Excellent interpersonal and communication skills. Enthusiastic and able to work as part of a team. Excellent telephone manner and an ability to manage a large volume of calls. Knowledge of Content Management Systems (CMS) for editing and uploading web page content Experience of administering and organising training courses and conferences To be prepared and willing to travel across England and stay away overnight when required. Experience using online event and streaming platforms HOW DO I APPLY? To apply for this role, please click on the Apply button below.
Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: 54,102 to 67,056, Contract: Permanent/Full-time Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement? Our client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service Delivery Manager you will lead and manage our General Operations team within IT, ensuring that services meet the needs of the organisation and support strategic goals. Working closely with colleagues in Cyber Security, Solutions Architecture, Business Systems and Information Governance, you'll play a key role in maintaining optimised, secure and compliant IT services. You will build high-performing teams, refine and embed service delivery processes, and ensure that service levels and KPIs are consistently achieved. You'll also champion our ITIL framework, take ownership of critical IT processes, and oversee service transition for new technologies and services. Key Responsibilities Service Delivery Leadership Lead, develop and motivate the IT Service Desk (General Operations) team. Ensure the delivery of high-quality IT support aligned with organisational priorities. Design and continuously improve service support processes in line with ITIL best practice. Define and adopt service design standards, SLAs and monitoring processes. Operational Excellence Ensure service delivery meets agreed service levels and take ownership of service improvement initiatives. Lead on Problem Management, analysing trends and coordinating resolution teams. Produce detailed KPI reports for senior leadership. Support the design and improvement of the service catalogue and automation initiatives. Incident, Change & Request Management Own Incident, Request, Change and Escalation processes, ensuring timely and accurate reporting. Lead major incident management, including coordination and communications. Chair the Change Advisory Board (CAB) when required. Service Transition & Capacity Planning Manage service transition for all new services, ensuring seamless integration into operations. Oversee training delivery for new and existing technology services. Ensure future demand is understood and incorporated into capacity planning. Supplier & Third-Party Oversight Conduct and manage internal and third-party service reviews. Monitor third-party performance against contractual obligations. Ensure high standards of security and compliance across services Essential Experience & Skills Proven experience as a Service Delivery Manager (minimum 3 years). Strong communication, influencing and stakeholder management skills. Experience building, managing and developing technical teams. ITIL v4 Foundation qualification. Ability to bridge business, technical and security perspectives. Familiarity with best practice across Microsoft environments. Understanding of common compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus). Vendor and supplier management experience. If you are interested in this role please apply online or for more information please contact me on
Feb 28, 2026
Full time
Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: 54,102 to 67,056, Contract: Permanent/Full-time Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement? Our client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service Delivery Manager you will lead and manage our General Operations team within IT, ensuring that services meet the needs of the organisation and support strategic goals. Working closely with colleagues in Cyber Security, Solutions Architecture, Business Systems and Information Governance, you'll play a key role in maintaining optimised, secure and compliant IT services. You will build high-performing teams, refine and embed service delivery processes, and ensure that service levels and KPIs are consistently achieved. You'll also champion our ITIL framework, take ownership of critical IT processes, and oversee service transition for new technologies and services. Key Responsibilities Service Delivery Leadership Lead, develop and motivate the IT Service Desk (General Operations) team. Ensure the delivery of high-quality IT support aligned with organisational priorities. Design and continuously improve service support processes in line with ITIL best practice. Define and adopt service design standards, SLAs and monitoring processes. Operational Excellence Ensure service delivery meets agreed service levels and take ownership of service improvement initiatives. Lead on Problem Management, analysing trends and coordinating resolution teams. Produce detailed KPI reports for senior leadership. Support the design and improvement of the service catalogue and automation initiatives. Incident, Change & Request Management Own Incident, Request, Change and Escalation processes, ensuring timely and accurate reporting. Lead major incident management, including coordination and communications. Chair the Change Advisory Board (CAB) when required. Service Transition & Capacity Planning Manage service transition for all new services, ensuring seamless integration into operations. Oversee training delivery for new and existing technology services. Ensure future demand is understood and incorporated into capacity planning. Supplier & Third-Party Oversight Conduct and manage internal and third-party service reviews. Monitor third-party performance against contractual obligations. Ensure high standards of security and compliance across services Essential Experience & Skills Proven experience as a Service Delivery Manager (minimum 3 years). Strong communication, influencing and stakeholder management skills. Experience building, managing and developing technical teams. ITIL v4 Foundation qualification. Ability to bridge business, technical and security perspectives. Familiarity with best practice across Microsoft environments. Understanding of common compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus). Vendor and supplier management experience. If you are interested in this role please apply online or for more information please contact me on
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and we know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. BPO Vendor Manager Introduction to the Team: The Expedia Group (EG) Vendor Management Business Process Outsourcing (VM BPO) team provides centralized oversight and governance of EG's outsourced service delivery operations-including customer service, booking support, and transaction processing. These operations represent significant variable costs that scale directly with booking volume and materially impact gross margin across EG's global portfolio. The team brings deep expertise in transaction-based cost management, vendor financial governance, and commercial optimization, with a proven track record of strengthening operational controls, improving cost-per-booking economics, and driving gross profit margin improvement. We partner with Finance, Legal, Procurement, Vendor Operations, and Business stakeholders to manage direct service delivery costs, enforce contractual and SOX controls, and optimize unit economics across multiple Lines of Business. Scope: This role manages the financial governance of variable, transaction-based vendor costs that are reported as cost of sales. These are direct costs incurred to deliver customer service and support bookings, distinct from corporate overhead or G&A functions. We are seeking a BPO VM Operations Manager to provide financial oversight of cost-of-sales vendor operations, manage volume-based cost structures, ensure invoicing accuracy for transaction-based billing, and maintain SOX compliance across designated Lines of Business. In this role you will: Cost-of-Sales Financial Oversight & Vendor Cost Management: Own and maintain cost-per-booking models and variable cost forecasts for assigned Lines of Business, tracking direct service delivery expenses and impact on gross profit margin Lead transaction-based cost forecasting to support annual planning, quarterly outlooks, and scenario analysis tied to booking volume projections Perform variance analysis on volume-driven vendor costs, identifying per-unit cost trends, rate changes, and booking volume impacts on total spend Partner with vendor management and procurement teams to optimize per-transaction pricing, volume-based rate tiers, and cost-to-serve economics Evaluate commercial initiatives and vendor proposals for impact on gross margin, unit economics, and ROI Translate cost-per-booking data and gross margin trends into executive-ready insights that inform pricing strategies, channel mix, and service level decisions Identify opportunities to reduce direct service delivery costs and improve booking efficiency, partnering with cross-functional teams to implement margin-enhancing improvements Standardize vendor financial models to ensure consistent tracking of transaction-based costs across the portfolio Invoicing Accuracy & Transaction-Based Billing Controls: Own end-to-end invoicing governance for all service delivery vendors, ensuring invoices are validated against contracted per-transaction rates, actual booking volumes, and volume-based pricing tiers Ensure invoices are approved through SOX-compliant workflows, supported by audit trails, and accurately recorded as cost of sales in financial systems Perform detailed variance and exception management to identify billing discrepancies, incorrect volume counts, rate misapplications, or process gaps Support accurate monthly financial close and audit readiness for cost-of-sales vendor expenses Maintain controls to ensure 100% invoice accuracy and prevent margin leakage from billing errors Vendor Performance & Cost-Per-Booking Governance: Support vendor management activities for assigned Lines of Business, ensuring adherence to volume-based pricing agreements, service level commitments, and operational expectations Build strong understanding of transaction-based delivery models, cost drivers that scale with booking volume, contractual rate structures, and KPIs that impact gross margin Support vendor performance discussions by reviewing cost-per-booking trends, volume efficiency, and service quality metrics that affect customer satisfaction and costs Perform data analysis and trend reporting to support gross margin management and unit economics optimization SOX Compliance & Contract Governance: Manage operational oversight with strong focus on SOX compliance and financial control adherence for cost-of-sales vendor operations Own contract approval governance for lodging contracts requiring SOX compliance, ensuring required workflows, documentation quality, and audit requirements protect gross profit accuracy Partner with Audit teams during SOX reviews and ongoing control validation of service delivery cost processes Identify control gaps that could impact cost-of-sales accuracy or margin reporting and support remediation efforts Market Managers Cost Management: Own contract and budget management for all contingency Market Managers (MMs) globally-variable labor costs tied to lodging supply operations Manage MM lifecycle (recruitment, onboarding, role changes, terminations) ensuring direct labor costs are accurately tracked and tied to business volume Maintain accurate, auditable records for all MM engagements following defined approval workflows Quality Monitoring Governance: Own quality monitoring governance across BPO vendors, validating that vendors monitor transactions per contractual requirements and adhere to agreed QA methodologies Ensure vendor quality processes minimize rework, escalations, and cost-per-contact inflation Ensure quality processes are documented, consistently executed, and audit-ready to support cost-of-sales accuracy Who you are: Required: Bachelor's degree with 2+ years of relevant experience in cost-of-sales financial analysis, transaction-based cost management, vendor operations finance, or business operations, or Master's degree with 0-2 years, or equivalent experience Independently drives execution of work and projects within or across teams Key skills: Financial acumen with deep understanding of gross margin dynamics, cost-to-serve economics, and P&L impact Clear communication with ability to translate cost-per-booking data into actionable insights for business leaders Project and process management capability Cross-functional collaboration and relationship-building Experience with transaction-based vendor pricing, volume-based contract structures, and service delivery cost management (preferred) Proficiency in financial systems and data analysis tools (Excel, financial planning platforms) Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Feb 28, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and we know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. BPO Vendor Manager Introduction to the Team: The Expedia Group (EG) Vendor Management Business Process Outsourcing (VM BPO) team provides centralized oversight and governance of EG's outsourced service delivery operations-including customer service, booking support, and transaction processing. These operations represent significant variable costs that scale directly with booking volume and materially impact gross margin across EG's global portfolio. The team brings deep expertise in transaction-based cost management, vendor financial governance, and commercial optimization, with a proven track record of strengthening operational controls, improving cost-per-booking economics, and driving gross profit margin improvement. We partner with Finance, Legal, Procurement, Vendor Operations, and Business stakeholders to manage direct service delivery costs, enforce contractual and SOX controls, and optimize unit economics across multiple Lines of Business. Scope: This role manages the financial governance of variable, transaction-based vendor costs that are reported as cost of sales. These are direct costs incurred to deliver customer service and support bookings, distinct from corporate overhead or G&A functions. We are seeking a BPO VM Operations Manager to provide financial oversight of cost-of-sales vendor operations, manage volume-based cost structures, ensure invoicing accuracy for transaction-based billing, and maintain SOX compliance across designated Lines of Business. In this role you will: Cost-of-Sales Financial Oversight & Vendor Cost Management: Own and maintain cost-per-booking models and variable cost forecasts for assigned Lines of Business, tracking direct service delivery expenses and impact on gross profit margin Lead transaction-based cost forecasting to support annual planning, quarterly outlooks, and scenario analysis tied to booking volume projections Perform variance analysis on volume-driven vendor costs, identifying per-unit cost trends, rate changes, and booking volume impacts on total spend Partner with vendor management and procurement teams to optimize per-transaction pricing, volume-based rate tiers, and cost-to-serve economics Evaluate commercial initiatives and vendor proposals for impact on gross margin, unit economics, and ROI Translate cost-per-booking data and gross margin trends into executive-ready insights that inform pricing strategies, channel mix, and service level decisions Identify opportunities to reduce direct service delivery costs and improve booking efficiency, partnering with cross-functional teams to implement margin-enhancing improvements Standardize vendor financial models to ensure consistent tracking of transaction-based costs across the portfolio Invoicing Accuracy & Transaction-Based Billing Controls: Own end-to-end invoicing governance for all service delivery vendors, ensuring invoices are validated against contracted per-transaction rates, actual booking volumes, and volume-based pricing tiers Ensure invoices are approved through SOX-compliant workflows, supported by audit trails, and accurately recorded as cost of sales in financial systems Perform detailed variance and exception management to identify billing discrepancies, incorrect volume counts, rate misapplications, or process gaps Support accurate monthly financial close and audit readiness for cost-of-sales vendor expenses Maintain controls to ensure 100% invoice accuracy and prevent margin leakage from billing errors Vendor Performance & Cost-Per-Booking Governance: Support vendor management activities for assigned Lines of Business, ensuring adherence to volume-based pricing agreements, service level commitments, and operational expectations Build strong understanding of transaction-based delivery models, cost drivers that scale with booking volume, contractual rate structures, and KPIs that impact gross margin Support vendor performance discussions by reviewing cost-per-booking trends, volume efficiency, and service quality metrics that affect customer satisfaction and costs Perform data analysis and trend reporting to support gross margin management and unit economics optimization SOX Compliance & Contract Governance: Manage operational oversight with strong focus on SOX compliance and financial control adherence for cost-of-sales vendor operations Own contract approval governance for lodging contracts requiring SOX compliance, ensuring required workflows, documentation quality, and audit requirements protect gross profit accuracy Partner with Audit teams during SOX reviews and ongoing control validation of service delivery cost processes Identify control gaps that could impact cost-of-sales accuracy or margin reporting and support remediation efforts Market Managers Cost Management: Own contract and budget management for all contingency Market Managers (MMs) globally-variable labor costs tied to lodging supply operations Manage MM lifecycle (recruitment, onboarding, role changes, terminations) ensuring direct labor costs are accurately tracked and tied to business volume Maintain accurate, auditable records for all MM engagements following defined approval workflows Quality Monitoring Governance: Own quality monitoring governance across BPO vendors, validating that vendors monitor transactions per contractual requirements and adhere to agreed QA methodologies Ensure vendor quality processes minimize rework, escalations, and cost-per-contact inflation Ensure quality processes are documented, consistently executed, and audit-ready to support cost-of-sales accuracy Who you are: Required: Bachelor's degree with 2+ years of relevant experience in cost-of-sales financial analysis, transaction-based cost management, vendor operations finance, or business operations, or Master's degree with 0-2 years, or equivalent experience Independently drives execution of work and projects within or across teams Key skills: Financial acumen with deep understanding of gross margin dynamics, cost-to-serve economics, and P&L impact Clear communication with ability to translate cost-per-booking data into actionable insights for business leaders Project and process management capability Cross-functional collaboration and relationship-building Experience with transaction-based vendor pricing, volume-based contract structures, and service delivery cost management (preferred) Proficiency in financial systems and data analysis tools (Excel, financial planning platforms) Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
I am excited to be recruiting on behalf of an international membership organisation for an experienced events professional to support the delivery of a major international conference taking place in France in April. This is a full-time London based hybrid role, 2 days a week in office. This is a fast paced, hands on contract role requiring immediate availability and full commitment through to the end of April, including travel to France from 11/12 April to 17 April. The Role Working closely with the Head of Events, you will support the planning and delivery of a large scale international conference and associated governance and networking events. Key responsibilities include: Coordinating the conference programme Managing abstract and registration systems Liaising with keynote speakers, chairs and presenters Acting as main contact for event enquiries and visa letters Updating website content and supporting accreditation processes Managing suppliers, logistics and travel arrangements Providing full onsite support, including VIP and volunteer coordination About You You will demonstrate: Proven experience delivering large conferences, ideally internationally Strong experience with abstract and registration systems Experience within the voluntary or membership sector Excellent organisational skills and attention to detail Confidence managing multiple stakeholders and tight deadlines Strong communication skills and high level IT proficiency Desirable: conference app development, budget management, supplier sourcing and additional languages such as French or Spanish. If you are immediately available with the above skills and experience and interested in this assignment, please apply online today!
Feb 28, 2026
Full time
I am excited to be recruiting on behalf of an international membership organisation for an experienced events professional to support the delivery of a major international conference taking place in France in April. This is a full-time London based hybrid role, 2 days a week in office. This is a fast paced, hands on contract role requiring immediate availability and full commitment through to the end of April, including travel to France from 11/12 April to 17 April. The Role Working closely with the Head of Events, you will support the planning and delivery of a large scale international conference and associated governance and networking events. Key responsibilities include: Coordinating the conference programme Managing abstract and registration systems Liaising with keynote speakers, chairs and presenters Acting as main contact for event enquiries and visa letters Updating website content and supporting accreditation processes Managing suppliers, logistics and travel arrangements Providing full onsite support, including VIP and volunteer coordination About You You will demonstrate: Proven experience delivering large conferences, ideally internationally Strong experience with abstract and registration systems Experience within the voluntary or membership sector Excellent organisational skills and attention to detail Confidence managing multiple stakeholders and tight deadlines Strong communication skills and high level IT proficiency Desirable: conference app development, budget management, supplier sourcing and additional languages such as French or Spanish. If you are immediately available with the above skills and experience and interested in this assignment, please apply online today!
Role Overview The Group Supply Chain manager will support the procurement function within the organisation, responsible for developing and implementing procurement strategies, managing supplier relationships, and optimising purchasing processes to support business objectives. Reporting directly to the Group Head of Procurement and Supply Chain, the role will liaise with a team of procurement professionals, collaborating with internal stakeholders, and driving cost savings, efficiency improvements, and quality enhancements across the procurement function. Duties and Responsibilities Develop and implement procurement strategies, policies, and procedures to support organisational goals and objectives, ensuring alignment with industry best practices and regulatory requirements. Demonstrate leadership to a team of procurement professionals, providing guidance, coaching, and support to foster a high-performing and collaborative work environment. Establish and maintain strong relationships with key stakeholders, including department heads, senior management, and external suppliers, to understand their procurement needs and priorities and align procurement activities accordingly. Oversee the sourcing and selection of suppliers, negotiating contracts, and managing supplier relationships to optimise cost, quality, and delivery performance while minimising risk. Monitor market trends, industry developments, and supplier performance metrics to identify opportunities for cost savings, process improvements, and innovation in procurement practices. Drive strategic sourcing initiatives, including supplier consolidation, vendor rationalisation, and global sourcing strategies, to achieve economies of scale and maximize value for the organisation. Develop and manage procurement budgets, forecasts, and financial targets, tracking expenses and cost savings initiatives to ensure adherence to budgetary constraints and achievement of financial objectives. Implement procurement technology solutions, tools, and systems to enhance efficiency, automate processes, and improve data visibility and analytics capabilities. Lead cross-functional teams and collaborate with departments such as finance, operations, and legal to integrate procurement activities into overall business processes and ensure compliance with regulatory requirements. Develop and implement supplier performance management programs, conducting regular supplier evaluations, audits, and reviews to assess performance, address issues, and drive continuous improvement. Skills and Experience A bachelor's degree in business, supply chain management, procurement, or a related field is desirable. A master's degree or professional certification (e.g., CIPS) is advantageous. Proven experience in procurement or supply chain management roles, with a track record of success in developing and executing procurement strategies and leading procurement teams. Strong leadership and management skills, with the ability to motivate and inspire a team, foster collaboration, and drive results in a dynamic and fast-paced environment. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with internal stakeholders and external suppliers. Strategic thinking and analytical skills, with the ability to analyse complex data, identify trends and opportunities, and develop innovative solutions to drive business value. Strong negotiation and contract management skills, with the ability to negotiate favourable terms and conditions and resolve conflicts or disputes with suppliers. Proficiency in procurement software or systems, as well as Microsoft Office suite (Word, Excel, PowerPoint, Outlook), for data analysis, reporting, and communication. Knowledge of procurement best practices, industry trends, and regulatory requirements, with a commitment to staying informed about developments in the field. Project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines effectively. Commitment to professionalism, integrity, and ethical conduct in all procurement activities. Driven by values, powered by inclusion. At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle - it's the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong. Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do apply now and help us shape the future together. If you are invited to progress in the recruitment process, will you require any reasonable adjustments to support you? Please let us know so we can ensure the process is accessible and fair for you. Any information you share will be treated confidentially and will only be used to support you during the recruitment process.
Feb 28, 2026
Full time
Role Overview The Group Supply Chain manager will support the procurement function within the organisation, responsible for developing and implementing procurement strategies, managing supplier relationships, and optimising purchasing processes to support business objectives. Reporting directly to the Group Head of Procurement and Supply Chain, the role will liaise with a team of procurement professionals, collaborating with internal stakeholders, and driving cost savings, efficiency improvements, and quality enhancements across the procurement function. Duties and Responsibilities Develop and implement procurement strategies, policies, and procedures to support organisational goals and objectives, ensuring alignment with industry best practices and regulatory requirements. Demonstrate leadership to a team of procurement professionals, providing guidance, coaching, and support to foster a high-performing and collaborative work environment. Establish and maintain strong relationships with key stakeholders, including department heads, senior management, and external suppliers, to understand their procurement needs and priorities and align procurement activities accordingly. Oversee the sourcing and selection of suppliers, negotiating contracts, and managing supplier relationships to optimise cost, quality, and delivery performance while minimising risk. Monitor market trends, industry developments, and supplier performance metrics to identify opportunities for cost savings, process improvements, and innovation in procurement practices. Drive strategic sourcing initiatives, including supplier consolidation, vendor rationalisation, and global sourcing strategies, to achieve economies of scale and maximize value for the organisation. Develop and manage procurement budgets, forecasts, and financial targets, tracking expenses and cost savings initiatives to ensure adherence to budgetary constraints and achievement of financial objectives. Implement procurement technology solutions, tools, and systems to enhance efficiency, automate processes, and improve data visibility and analytics capabilities. Lead cross-functional teams and collaborate with departments such as finance, operations, and legal to integrate procurement activities into overall business processes and ensure compliance with regulatory requirements. Develop and implement supplier performance management programs, conducting regular supplier evaluations, audits, and reviews to assess performance, address issues, and drive continuous improvement. Skills and Experience A bachelor's degree in business, supply chain management, procurement, or a related field is desirable. A master's degree or professional certification (e.g., CIPS) is advantageous. Proven experience in procurement or supply chain management roles, with a track record of success in developing and executing procurement strategies and leading procurement teams. Strong leadership and management skills, with the ability to motivate and inspire a team, foster collaboration, and drive results in a dynamic and fast-paced environment. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with internal stakeholders and external suppliers. Strategic thinking and analytical skills, with the ability to analyse complex data, identify trends and opportunities, and develop innovative solutions to drive business value. Strong negotiation and contract management skills, with the ability to negotiate favourable terms and conditions and resolve conflicts or disputes with suppliers. Proficiency in procurement software or systems, as well as Microsoft Office suite (Word, Excel, PowerPoint, Outlook), for data analysis, reporting, and communication. Knowledge of procurement best practices, industry trends, and regulatory requirements, with a commitment to staying informed about developments in the field. Project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines effectively. Commitment to professionalism, integrity, and ethical conduct in all procurement activities. Driven by values, powered by inclusion. At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle - it's the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong. Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do apply now and help us shape the future together. If you are invited to progress in the recruitment process, will you require any reasonable adjustments to support you? Please let us know so we can ensure the process is accessible and fair for you. Any information you share will be treated confidentially and will only be used to support you during the recruitment process.
The Cinnamon Care Collection
North Mundham, Sussex
Kitchen Assistant £12.21 per hour plus company benefits 36hrs per week to include alternate weekend working A Top 20 Care Home Group 2025! Awarded One of the UK s Best Companies to Work For Please note - we are unable to offer sponsorship for this role Lakeview Grange is a luxurious 55 bedded residential and dementia care home based in Chichester, West Sussex. We are looking for a flexible Kitchen Assistant to work within our Catering team. If you have a passion for catering we will support with further training and qualifications. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards The Kitchen Assistant supports all catering functions within the Cinnamon home and, alongside the Head Chef and other catering staff ensures that all kitchen services are efficient and that the required Health & Safety measures are adhered to within the department. The Kitchen Assistant assists with all the working areas within the homes kitchen. Responsibilities include food preparation, washing dishes and cleaning the kitchen area. Main Responsibilities Support the Head Chef, Chef and other catering team members to deliver all catering services throughout the home, ensuring resident choice at all times. Prepare nutritional food and beverages to a high standard, as directed by the Head Chef promptly and in accordance with agreed mealtimes. Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations. Prepare special diet meals as needed and as directed by the Head Chef. Provide feedback to the Head Chef and Chef on complaints from residents or others on the functioning of the catering department. Address complaints promptly where possible and report them to the Head Chef or in the Head Chef s absence to the Chef. Support cost-effective stock control systems to minimise waste and ensure these are in place. Person Specification Physically and medically able to carry out duties and responsibilities with or without assistive aids Ability to organise and prioritise workload and work under pressure Energetic, passionate and proactive attitude Awareness of COSHH and CQC regulations
Feb 28, 2026
Full time
Kitchen Assistant £12.21 per hour plus company benefits 36hrs per week to include alternate weekend working A Top 20 Care Home Group 2025! Awarded One of the UK s Best Companies to Work For Please note - we are unable to offer sponsorship for this role Lakeview Grange is a luxurious 55 bedded residential and dementia care home based in Chichester, West Sussex. We are looking for a flexible Kitchen Assistant to work within our Catering team. If you have a passion for catering we will support with further training and qualifications. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards The Kitchen Assistant supports all catering functions within the Cinnamon home and, alongside the Head Chef and other catering staff ensures that all kitchen services are efficient and that the required Health & Safety measures are adhered to within the department. The Kitchen Assistant assists with all the working areas within the homes kitchen. Responsibilities include food preparation, washing dishes and cleaning the kitchen area. Main Responsibilities Support the Head Chef, Chef and other catering team members to deliver all catering services throughout the home, ensuring resident choice at all times. Prepare nutritional food and beverages to a high standard, as directed by the Head Chef promptly and in accordance with agreed mealtimes. Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations. Prepare special diet meals as needed and as directed by the Head Chef. Provide feedback to the Head Chef and Chef on complaints from residents or others on the functioning of the catering department. Address complaints promptly where possible and report them to the Head Chef or in the Head Chef s absence to the Chef. Support cost-effective stock control systems to minimise waste and ensure these are in place. Person Specification Physically and medically able to carry out duties and responsibilities with or without assistive aids Ability to organise and prioritise workload and work under pressure Energetic, passionate and proactive attitude Awareness of COSHH and CQC regulations
Job Title: Mechanical Technical Services Lead My client is a leading global provider of integrated facilities and corporate real estate management, are recruiting a Mechanical Technical Lead, to join the team located in Kings Cross, to work for an established blue-chip contract. The contract is for one of the largest, well know tech companies globally and they are looking for a Mechanical Engineer to look after the building maintenance of their headquarters. As the Mechanical Technical lead, you will assist with the management of the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. Responsibilities: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Manage operations and maintenance for assigned facilities. Assist in the development of operating and capital budgets. Implement improvements for preventive maintenance programs on an ongoing basis. Maintain effective building-specific maintenance and safety procedure manuals. Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with the latest technology trends. Guide ongoing communication with tenants, clients, owners, facility management team, and vendors. Facilitate the acquisition of new management contracts and maintain as-built drawings. Respond to emergency situations and customer concerns. Lead by example and model behaviours that are consistent with the clients values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes. Person Specification: Bachelor's Degree preferred with 3-5 years of relevant experience. Mechanical qualifications from a recognised institution. Experience working in FM / similar role Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mind
Feb 28, 2026
Full time
Job Title: Mechanical Technical Services Lead My client is a leading global provider of integrated facilities and corporate real estate management, are recruiting a Mechanical Technical Lead, to join the team located in Kings Cross, to work for an established blue-chip contract. The contract is for one of the largest, well know tech companies globally and they are looking for a Mechanical Engineer to look after the building maintenance of their headquarters. As the Mechanical Technical lead, you will assist with the management of the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. Responsibilities: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Manage operations and maintenance for assigned facilities. Assist in the development of operating and capital budgets. Implement improvements for preventive maintenance programs on an ongoing basis. Maintain effective building-specific maintenance and safety procedure manuals. Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with the latest technology trends. Guide ongoing communication with tenants, clients, owners, facility management team, and vendors. Facilitate the acquisition of new management contracts and maintain as-built drawings. Respond to emergency situations and customer concerns. Lead by example and model behaviours that are consistent with the clients values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes. Person Specification: Bachelor's Degree preferred with 3-5 years of relevant experience. Mechanical qualifications from a recognised institution. Experience working in FM / similar role Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mind
Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 28, 2026
Full time
Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Head Chef Up to £45,000 per annum depending on experience, plus company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded 'One of The UK s Best Companies to Work For Newly opened Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. We have an exciting opportunity to join our team at our stunning newly opened home, working in a state of the art kitchen heading up a great team and working sociable hours! Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards At Cinnamon we like to understand what our residents enjoy. That s why our chefs visit all residents when they move into their new home. Our chefs will establish likes and dislikes and ensure that the home s menu cycle works for them. On occasions when this doesn t work they are happy to cook something different. Our chefs cater for modified and individual diets and have support at hand to seek advice and guidance if needed. The standard of food that we require will be high-end, beautifully presented, using fresh ingredients and locally sourced where available. We insist that every meal time is a truly enjoyable experience for our residents. Overseeing and managing a full kitchen team including a second chef and kitchen assistants, you will ensure that all kitchen services are efficient, and that the required Health and Safety measures are in place and adhered to within the department. Additional requirements of this role include: Monitoring the performance of suppliers and regularly check that their prices remain competitive, ensuring that the General Manager is kept informed accordingly. Support cost-effective stock control systems and ensure these are in place to minimise waste. Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations. Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation. Assist the General Manager in the resolution of any complaints concerning the catering service. Actively participate in events held in home, liaising with the General Manager and Activities Coordinator to ensure nutrition and hydration needs are met, as well as social aspects of such events. Person Specification: This role involves working within a team which is committed to providing an excellent food service to the residents, having appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food and Hygiene or Catering Services. Key Attributes: Level 3 in Catering or equivalent QCF qualification Working knowledge of Health and Safety legislation Team player, self -motivated, proactive, flexible and adaptable Ability to organize and prioritise workload, and work under pressure Ability to communicate and manage interpersonal relationships, including influencing skills Reasonable access outside working hours in emergency situations
Feb 28, 2026
Full time
Head Chef Up to £45,000 per annum depending on experience, plus company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded 'One of The UK s Best Companies to Work For Newly opened Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. We have an exciting opportunity to join our team at our stunning newly opened home, working in a state of the art kitchen heading up a great team and working sociable hours! Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards At Cinnamon we like to understand what our residents enjoy. That s why our chefs visit all residents when they move into their new home. Our chefs will establish likes and dislikes and ensure that the home s menu cycle works for them. On occasions when this doesn t work they are happy to cook something different. Our chefs cater for modified and individual diets and have support at hand to seek advice and guidance if needed. The standard of food that we require will be high-end, beautifully presented, using fresh ingredients and locally sourced where available. We insist that every meal time is a truly enjoyable experience for our residents. Overseeing and managing a full kitchen team including a second chef and kitchen assistants, you will ensure that all kitchen services are efficient, and that the required Health and Safety measures are in place and adhered to within the department. Additional requirements of this role include: Monitoring the performance of suppliers and regularly check that their prices remain competitive, ensuring that the General Manager is kept informed accordingly. Support cost-effective stock control systems and ensure these are in place to minimise waste. Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations. Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation. Assist the General Manager in the resolution of any complaints concerning the catering service. Actively participate in events held in home, liaising with the General Manager and Activities Coordinator to ensure nutrition and hydration needs are met, as well as social aspects of such events. Person Specification: This role involves working within a team which is committed to providing an excellent food service to the residents, having appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food and Hygiene or Catering Services. Key Attributes: Level 3 in Catering or equivalent QCF qualification Working knowledge of Health and Safety legislation Team player, self -motivated, proactive, flexible and adaptable Ability to organize and prioritise workload, and work under pressure Ability to communicate and manage interpersonal relationships, including influencing skills Reasonable access outside working hours in emergency situations
My client has provided expert, client-focused financial planning for over 20 years. Evolving from a legal partnership, they now offer tailored wealth management and investment solutions from their Woking base, supported by a skilled, multidisciplinary advisory team. This is an excellent opportunity for an experienced Paraplanner to join a well-established, fast-growing and highly respected Independent Financial Adviser based on the outskirts of Woking. Working within the existing Paraplanning team, this is a varied and dynamic role with exposure to HNW and complex financial planning cases. The successful candidate will play a pivotal role in providing comprehensive support to the Financial Advisers. Responsibilities : • Analyse client information from Fact Finds, existing records and meeting notes • Conduct advanced financial analysis, cashflow modelling, pension & investment research and IHT planning • Support advisers ahead of client meetings/reviews and analyse client's existing portfolios • Research products and services to make suitable recommendations • Prepare suitability reports with appropriate disclosures and illustrations, including but not exclusively; new investments, transfers, drawdown, IHT and protection business • Attend client meetings with financial advisers when required • Work closely with all members of the team to ensure timely business processing and submission • Keep up to date with applicable legislation, best practice and ensure Compliance aligns with regulatory standards • Maintain relationships with product and service providers • Active involvement within the In-house Investment Committee Requirements : • Minimum Level 4 Diploma in Financial Planning (preferably hold or be studying towards Level 6 Advanced Diploma) • Experience as a Paraplanner • Experience with Intelliflo or other back office systems, Wrap Platforms, FE Analytics, Cashflow Planning software and MS Office • Technical competence in investments, pensions, tax allowances, protection, trusts and IHT What we offer: • Salary up to £50,000 (dependent upon experience) • 25 days holiday plus bank holidays • Pension • Discretionary annual bonus • Death in service cover • Support with career development and qualifications • Sociable and professional office environment • Free parking Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Feb 28, 2026
Full time
My client has provided expert, client-focused financial planning for over 20 years. Evolving from a legal partnership, they now offer tailored wealth management and investment solutions from their Woking base, supported by a skilled, multidisciplinary advisory team. This is an excellent opportunity for an experienced Paraplanner to join a well-established, fast-growing and highly respected Independent Financial Adviser based on the outskirts of Woking. Working within the existing Paraplanning team, this is a varied and dynamic role with exposure to HNW and complex financial planning cases. The successful candidate will play a pivotal role in providing comprehensive support to the Financial Advisers. Responsibilities : • Analyse client information from Fact Finds, existing records and meeting notes • Conduct advanced financial analysis, cashflow modelling, pension & investment research and IHT planning • Support advisers ahead of client meetings/reviews and analyse client's existing portfolios • Research products and services to make suitable recommendations • Prepare suitability reports with appropriate disclosures and illustrations, including but not exclusively; new investments, transfers, drawdown, IHT and protection business • Attend client meetings with financial advisers when required • Work closely with all members of the team to ensure timely business processing and submission • Keep up to date with applicable legislation, best practice and ensure Compliance aligns with regulatory standards • Maintain relationships with product and service providers • Active involvement within the In-house Investment Committee Requirements : • Minimum Level 4 Diploma in Financial Planning (preferably hold or be studying towards Level 6 Advanced Diploma) • Experience as a Paraplanner • Experience with Intelliflo or other back office systems, Wrap Platforms, FE Analytics, Cashflow Planning software and MS Office • Technical competence in investments, pensions, tax allowances, protection, trusts and IHT What we offer: • Salary up to £50,000 (dependent upon experience) • 25 days holiday plus bank holidays • Pension • Discretionary annual bonus • Death in service cover • Support with career development and qualifications • Sociable and professional office environment • Free parking Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. BPO Vendor Manager Introduction to the Team The Expedia Group (EG) Vendor Management Business Process Outsourcing (VM BPO) team provides centralized oversight and governance of EG's outsourced service delivery operations-including customer service, booking support, and transaction processing. These operations represent significant variable costs that scale directly with booking volume and materially impact gross margin across EG's global portfolio. The team brings deep expertise in transaction-based cost management, vendor financial governance, and commercial optimization, with a proven track record of strengthening operational controls, improving cost-per-booking economics, and driving gross profit margin improvement. We partner with Finance, Legal, Procurement, Vendor Operations, and Business stakeholders to manage direct service delivery costs, enforce contractual and SOX controls, and optimize unit economics across multiple Lines of Business. Scope: This role manages the financial governance of variable, transaction-based vendor costs that are reported as cost of sales. These are direct costs incurred to deliver customer service and support bookings, distinct from corporate overhead or G&A functions. We are seeking a BPO VM Operations Manager to provide financial oversight of cost-of-sales vendor operations, manage volume-based cost structures, ensure invoicing accuracy for transaction-based billing, and maintain SOX compliance across designated Lines of Business. In this role you will Own and maintain cost-per-booking models and variable cost forecasts for assigned Lines of Business, tracking direct service delivery expenses and impact on gross profit margin Lead transaction-based cost forecasting to support annual planning, quarterly outlooks, and scenario analysis tied to booking volume projections Perform variance analysis on volume-driven vendor costs, identifying per-unit cost trends, rate changes, and booking volume impacts on total spend Partner with vendor management and procurement teams to optimize per-transaction pricing, volume-based rate tiers, and cost-to-serve economics Evaluate commercial initiatives and vendor proposals for impact on gross margin, unit economics, and ROI Translate cost-per-booking data and gross margin trends into executive-ready insights that inform pricing strategies, channel mix, and service level decisions Identify opportunities to reduce direct service delivery costs and improve booking efficiency, partnering with cross-functional teams to implement margin-enhancing improvements Standardize vendor financial models to ensure consistent tracking of transaction-based costs across the portfolio Invoicing Accuracy & Transaction-Based Billing Controls Own end-to-end invoicing governance for all service delivery vendors, ensuring invoices are validated against contracted per-transaction rates, actual booking volumes, and volume-based pricing tiers Ensure invoices are approved through SOX-compliant workflows, supported by audit trails, and accurately recorded as cost of sales in financial systems Perform detailed variance and exception management to identify billing discrepancies, incorrect volume counts, rate misapplications, or process gaps Support accurate monthly financial close and audit readiness for cost-of-sales vendor expenses Maintain controls to ensure 100% invoice accuracy and prevent margin leakage from billing errors Vendor Performance & Cost-Per-Booking Governance Support vendor management activities for assigned Lines of Business, ensuring adherence to volume-based pricing agreements, service level commitments, and operational expectations Build strong understanding of transaction-based delivery models, cost drivers that scale with booking volume, contractual rate structures, and KPIs that impact gross margin Support vendor performance discussions by reviewing cost-per-booking trends, volume efficiency, and service quality metrics that affect customer satisfaction and costs Perform data analysis and trend reporting to support gross margin management and unit economics optimization SOX Compliance & Contract Governance Manage operational oversight with strong focus on SOX compliance and financial control adherence for cost-of-sales vendor operations Own contract approval governance for lodging contracts requiring SOX compliance, ensuring required workflows, documentation quality, and audit requirements protect gross profit accuracy Partner with Audit teams during SOX reviews and ongoing control validation of service delivery cost processes Identify control gaps that could impact cost-of-sales accuracy or margin reporting and support remediation efforts Market Managers Cost Management Own contract and budget management for all contingency Market Managers (MMs) globally-variable labor costs tied to lodging supply operations Manage MM lifecycle (recruitment, onboarding, role changes, terminations) ensuring direct labor costs are accurately tracked and tied to business volume Maintain accurate, auditable records for all MM engagements following defined approval workflows Quality Monitoring Governance Own quality monitoring governance across BPO vendors, validating that vendors monitor transactions per contractual requirements and adhere to agreed QA methodologies Ensure vendor quality processes minimize rework, escalations, and cost-per-contact inflation Ensure quality processes are documented, consistently executed, and audit-ready to support cost-of-sales accuracy Who you are Required Bachelor's degree with 2+ years of relevant experience in cost-of-sales financial analysis, transaction-based cost management, vendor operations finance, or business operations, or Master's degree with 0-2 years, or equivalent experience Independently drives execution of work and projects within or across teams Key skills Financial acumen with deep understanding of gross margin dynamics, cost-to-serve economics, and P&L impact Clear communication with ability to translate cost-per-booking data into actionable insights for business leaders Project and process management capability Cross-functional collaboration and relationship-building Experience with transaction-based vendor pricing, volume-based contract structures, and service delivery cost management (preferred) Proficiency in financial systems and data analysis tools (Excel, financial planning platforms) Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Feb 28, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. BPO Vendor Manager Introduction to the Team The Expedia Group (EG) Vendor Management Business Process Outsourcing (VM BPO) team provides centralized oversight and governance of EG's outsourced service delivery operations-including customer service, booking support, and transaction processing. These operations represent significant variable costs that scale directly with booking volume and materially impact gross margin across EG's global portfolio. The team brings deep expertise in transaction-based cost management, vendor financial governance, and commercial optimization, with a proven track record of strengthening operational controls, improving cost-per-booking economics, and driving gross profit margin improvement. We partner with Finance, Legal, Procurement, Vendor Operations, and Business stakeholders to manage direct service delivery costs, enforce contractual and SOX controls, and optimize unit economics across multiple Lines of Business. Scope: This role manages the financial governance of variable, transaction-based vendor costs that are reported as cost of sales. These are direct costs incurred to deliver customer service and support bookings, distinct from corporate overhead or G&A functions. We are seeking a BPO VM Operations Manager to provide financial oversight of cost-of-sales vendor operations, manage volume-based cost structures, ensure invoicing accuracy for transaction-based billing, and maintain SOX compliance across designated Lines of Business. In this role you will Own and maintain cost-per-booking models and variable cost forecasts for assigned Lines of Business, tracking direct service delivery expenses and impact on gross profit margin Lead transaction-based cost forecasting to support annual planning, quarterly outlooks, and scenario analysis tied to booking volume projections Perform variance analysis on volume-driven vendor costs, identifying per-unit cost trends, rate changes, and booking volume impacts on total spend Partner with vendor management and procurement teams to optimize per-transaction pricing, volume-based rate tiers, and cost-to-serve economics Evaluate commercial initiatives and vendor proposals for impact on gross margin, unit economics, and ROI Translate cost-per-booking data and gross margin trends into executive-ready insights that inform pricing strategies, channel mix, and service level decisions Identify opportunities to reduce direct service delivery costs and improve booking efficiency, partnering with cross-functional teams to implement margin-enhancing improvements Standardize vendor financial models to ensure consistent tracking of transaction-based costs across the portfolio Invoicing Accuracy & Transaction-Based Billing Controls Own end-to-end invoicing governance for all service delivery vendors, ensuring invoices are validated against contracted per-transaction rates, actual booking volumes, and volume-based pricing tiers Ensure invoices are approved through SOX-compliant workflows, supported by audit trails, and accurately recorded as cost of sales in financial systems Perform detailed variance and exception management to identify billing discrepancies, incorrect volume counts, rate misapplications, or process gaps Support accurate monthly financial close and audit readiness for cost-of-sales vendor expenses Maintain controls to ensure 100% invoice accuracy and prevent margin leakage from billing errors Vendor Performance & Cost-Per-Booking Governance Support vendor management activities for assigned Lines of Business, ensuring adherence to volume-based pricing agreements, service level commitments, and operational expectations Build strong understanding of transaction-based delivery models, cost drivers that scale with booking volume, contractual rate structures, and KPIs that impact gross margin Support vendor performance discussions by reviewing cost-per-booking trends, volume efficiency, and service quality metrics that affect customer satisfaction and costs Perform data analysis and trend reporting to support gross margin management and unit economics optimization SOX Compliance & Contract Governance Manage operational oversight with strong focus on SOX compliance and financial control adherence for cost-of-sales vendor operations Own contract approval governance for lodging contracts requiring SOX compliance, ensuring required workflows, documentation quality, and audit requirements protect gross profit accuracy Partner with Audit teams during SOX reviews and ongoing control validation of service delivery cost processes Identify control gaps that could impact cost-of-sales accuracy or margin reporting and support remediation efforts Market Managers Cost Management Own contract and budget management for all contingency Market Managers (MMs) globally-variable labor costs tied to lodging supply operations Manage MM lifecycle (recruitment, onboarding, role changes, terminations) ensuring direct labor costs are accurately tracked and tied to business volume Maintain accurate, auditable records for all MM engagements following defined approval workflows Quality Monitoring Governance Own quality monitoring governance across BPO vendors, validating that vendors monitor transactions per contractual requirements and adhere to agreed QA methodologies Ensure vendor quality processes minimize rework, escalations, and cost-per-contact inflation Ensure quality processes are documented, consistently executed, and audit-ready to support cost-of-sales accuracy Who you are Required Bachelor's degree with 2+ years of relevant experience in cost-of-sales financial analysis, transaction-based cost management, vendor operations finance, or business operations, or Master's degree with 0-2 years, or equivalent experience Independently drives execution of work and projects within or across teams Key skills Financial acumen with deep understanding of gross margin dynamics, cost-to-serve economics, and P&L impact Clear communication with ability to translate cost-per-booking data into actionable insights for business leaders Project and process management capability Cross-functional collaboration and relationship-building Experience with transaction-based vendor pricing, volume-based contract structures, and service delivery cost management (preferred) Proficiency in financial systems and data analysis tools (Excel, financial planning platforms) Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
MPI have a requirement for a Permanent Senior Corporate Mechanic to work on site at Stansted Airport. Rate of pay Basic £40,000 + £5,000 shift allowance. Hours to be worked and shift pattern- 5, 5, 4, 4, 07.00 - 19.00 JOB PURPOSE: The Senior Corporate Aircraft Mechanic is to assist the Licensed Engineers on shift in the running of a designated zone of an aircraft maintenance input. He/she is also required to deputise for the Licensed Engineer, taking control of the zone and liaising with the Hangar supervision. ACCOUNTABILITY: To ensure that his/her work is completed to the latest technical data Work carried out meets the highest quality standard and meets regulatory standards Accountable for the organisation and timely execution of work carried by direct reports in his / her assigned area of responsibility MAIN RESPONSIBILITIES AND DUTIES: Carrying out maintenance tasks as directed by the Licensed Engineer and ensuring all relevant paperwork is correctly filled in Ensuring good housekeeping within the hangar environment and associated workshops. Paying particular attention to his/her designated work area Ensuring all activities are carried out in accordance with relevant company and Health and Safety procedures So far as quality is concerned, he is to ensure that all contract staff under their control are properly directed, have comprehensive work instructions, and adequately briefed on each activity and understand and work to the quality system as defined in part 3 (quality systems) of the company MOE The organisation and control of labour within his/her area of responsibility in conjunction with the licensed engineer The raising of work cards and requisitions as directed by the Licensed Engineer To carry out and supervise aircraft towing manoeuvres using the company tug equipment Ensuring company Vehicles, Tooling and Equipment are kept in good condition Constantly seek improvement in all activities to maximise productivity and minimise cost Communicating the progress of inputs/projects daily by written reports and daily meetings Any other duties that may be required by the Shift Supervisors, Hangar Manager and/or by the Head of Maintenance Any other duties that may from time to time be required Qualifications Prerequisites: Demonstrable experience in a similar role Preferably to have Business Jet experience. Completed a recognised aircraft mechanic apprenticeship Computer literate with experience in ERP software and Microsoft Office. Excellent organisational and communication skills Full Clean UK Driving Licence Other Specifications: Highly organised and able to prioritise work in a fast-paced environment. Maintain strict company and customer confidentiality. Attend and pass successfully all mandatory training & assessments according to the area of activity
Feb 28, 2026
Full time
MPI have a requirement for a Permanent Senior Corporate Mechanic to work on site at Stansted Airport. Rate of pay Basic £40,000 + £5,000 shift allowance. Hours to be worked and shift pattern- 5, 5, 4, 4, 07.00 - 19.00 JOB PURPOSE: The Senior Corporate Aircraft Mechanic is to assist the Licensed Engineers on shift in the running of a designated zone of an aircraft maintenance input. He/she is also required to deputise for the Licensed Engineer, taking control of the zone and liaising with the Hangar supervision. ACCOUNTABILITY: To ensure that his/her work is completed to the latest technical data Work carried out meets the highest quality standard and meets regulatory standards Accountable for the organisation and timely execution of work carried by direct reports in his / her assigned area of responsibility MAIN RESPONSIBILITIES AND DUTIES: Carrying out maintenance tasks as directed by the Licensed Engineer and ensuring all relevant paperwork is correctly filled in Ensuring good housekeeping within the hangar environment and associated workshops. Paying particular attention to his/her designated work area Ensuring all activities are carried out in accordance with relevant company and Health and Safety procedures So far as quality is concerned, he is to ensure that all contract staff under their control are properly directed, have comprehensive work instructions, and adequately briefed on each activity and understand and work to the quality system as defined in part 3 (quality systems) of the company MOE The organisation and control of labour within his/her area of responsibility in conjunction with the licensed engineer The raising of work cards and requisitions as directed by the Licensed Engineer To carry out and supervise aircraft towing manoeuvres using the company tug equipment Ensuring company Vehicles, Tooling and Equipment are kept in good condition Constantly seek improvement in all activities to maximise productivity and minimise cost Communicating the progress of inputs/projects daily by written reports and daily meetings Any other duties that may be required by the Shift Supervisors, Hangar Manager and/or by the Head of Maintenance Any other duties that may from time to time be required Qualifications Prerequisites: Demonstrable experience in a similar role Preferably to have Business Jet experience. Completed a recognised aircraft mechanic apprenticeship Computer literate with experience in ERP software and Microsoft Office. Excellent organisational and communication skills Full Clean UK Driving Licence Other Specifications: Highly organised and able to prioritise work in a fast-paced environment. Maintain strict company and customer confidentiality. Attend and pass successfully all mandatory training & assessments according to the area of activity
Quality Technologist - Supplier (Full-time, Permanent) Hybrid - 2 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Quality Technologist role mean at Prinova? The role is within our Supplier Audit Pack Quality team and involves renewal of audit pack documents and new supplier approvals. Other duties may be assigned to provide day-to-day support to the quality department. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect? Supplier monitoring and renewing audit packs documentation. This involves: Renewal of audit packs according to Prinova Requirements (food and feed products) Approval of New Suppliers Evaluate Risk Assessment Navigate within the internal system (FBSS, Docuware, ADW) Animal feed approval Organic Approval Participate in HACCP meetings Approve toll manufacturing orders and resolve related issues and queries. Respond to technical queries from customers & suppliers related to our ingredients, also to quality and food safety, etc. Execute & participate in projects identified by the business for a continuous improvement of the Quality Management System. Review blocked inventory. Does this sound like you? Chinese language skills are highly desirable Good understanding of Quality (Technical) requirements and standards of the food industry: HACCP, BRC Food, Agents and Brokers. Additional nice to have: FAMI-QS (animal feed), Organic / BIO, Kosher, Halal, IFS Logistics. Over 3 years of experience in a Quality, Technical or R&D role in the Food, Ingredients or Supplements industry. Some experience in auditing. Some experience in resolving non-conformances or complaints. High level of business and technical English. IT literate with proficiency in Microsoft Office applications. Especially proficient in Excel. Experience working with retail online specification systems is desirable but not essential - QADEX, Hamilton Grant. Food legislation / labelling training or understanding is essential. Interested? We would love to hear from you. Submit your CV by clicking Apply.
Feb 28, 2026
Full time
Quality Technologist - Supplier (Full-time, Permanent) Hybrid - 2 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Quality Technologist role mean at Prinova? The role is within our Supplier Audit Pack Quality team and involves renewal of audit pack documents and new supplier approvals. Other duties may be assigned to provide day-to-day support to the quality department. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect? Supplier monitoring and renewing audit packs documentation. This involves: Renewal of audit packs according to Prinova Requirements (food and feed products) Approval of New Suppliers Evaluate Risk Assessment Navigate within the internal system (FBSS, Docuware, ADW) Animal feed approval Organic Approval Participate in HACCP meetings Approve toll manufacturing orders and resolve related issues and queries. Respond to technical queries from customers & suppliers related to our ingredients, also to quality and food safety, etc. Execute & participate in projects identified by the business for a continuous improvement of the Quality Management System. Review blocked inventory. Does this sound like you? Chinese language skills are highly desirable Good understanding of Quality (Technical) requirements and standards of the food industry: HACCP, BRC Food, Agents and Brokers. Additional nice to have: FAMI-QS (animal feed), Organic / BIO, Kosher, Halal, IFS Logistics. Over 3 years of experience in a Quality, Technical or R&D role in the Food, Ingredients or Supplements industry. Some experience in auditing. Some experience in resolving non-conformances or complaints. High level of business and technical English. IT literate with proficiency in Microsoft Office applications. Especially proficient in Excel. Experience working with retail online specification systems is desirable but not essential - QADEX, Hamilton Grant. Food legislation / labelling training or understanding is essential. Interested? We would love to hear from you. Submit your CV by clicking Apply.
Attention: Expert FCU Engineers. Secure, Well-Paid Work With No Travel, No Weekend Shifts, And Full Respect For Your Skills Are you an experienced FCU or mechanical engineer in London, tired of chasing your tail between sites, juggling unreliable schedules, and doing great work but feeling undervalued? Sick of sitting in traffic, being stretched thin across multiple jobs, or wasting your time with companies that seem to lack common sense? Do you have the skills and knowledge to improve our systems and best practices to help shape our business? Do you have a passion to help develop and train junior team members? If you ve been waiting for a role where your knowledge is respected, your skills are put to proper use, and you can spend your time doing the work you love This might be the most important job advert you ll read all year. Here s What You ll Get: Secure, full-time employment with a respected, growing team £45,000 to £55,000 per year, depending on experience Work on a single, prestigious site at Battersea Power Station At the moment we don t work out of hours or weekends, and we don t have any plans to change that. 9-day fortnight option for better work-life balance after 6 month probation Portable trollies provided so there's no need for a van Full on-site access to parts, and tools Proper onboarding, expert-level training and growth opportunities Friendly, experienced team that has your back This Isn t Just Another FCU Engineering Job. This is your opportunity to: Stop wasting your precious time on a role you don t enjoy Stop long unsociable hours and travelling across the Country Find a rewarding, Monday Friday using the skills that took you years to build You ll work steady hours in a challenging but satisfying role, use your knowledge with confidence, and finally feel like you re part of something meaningful. What You ll Be Doing: We re looking for someone to head up the technical servicing aspect of our team s work. FCU and MVHR, and related system servicing, fault finding and maintenance Working with high-end mechanical systems in luxury apartments Recording jobs with ClickUp and SafetyCulture (we ll train you) Becoming a trusted face for residents and the go-to expert on-site Keeping your custom-trolley stocked Designing ways to improve our systems, best practices and our range of services offered Help train junior team members that you will work alongside Be the problem solver who will work with our network of skilled supporting specialists to get to the bottom of difficult issues Due to the need to be working independently we d like to see a minimum of 5 years experience across complex mechanical services and in customer-facing roles. You ll work with Nuaire, Titan, BWT and more. And if you want to build your expertise, we ll sponsor further training. Here s What To Do Now: Scroll to the bottom of this advert and click the Apply Now button to send us your details. We move fast. Great engineers don t wait around, and neither do we. Don t miss out on a rare opportunity to work at London s most sought-after apartment developments with a team that genuinely values the work you do. If you re ready for better hours, better pay, and a role that finally makes sense, apply now. Apply now and take your skills to the next level. Applications for this position close at 5 PM on Thursday 19th February 2026. Don t miss out. Whilst this job is perfect for an FCU Engineer, it s also suitable for Heating/Cooling Engineers and Mechanical Services Maintenance Engineers (No gas works). Job Types: Full-time, Permanent Pay: £45,000.00-£55,000.00 per year Work Location: In person
Feb 28, 2026
Full time
Attention: Expert FCU Engineers. Secure, Well-Paid Work With No Travel, No Weekend Shifts, And Full Respect For Your Skills Are you an experienced FCU or mechanical engineer in London, tired of chasing your tail between sites, juggling unreliable schedules, and doing great work but feeling undervalued? Sick of sitting in traffic, being stretched thin across multiple jobs, or wasting your time with companies that seem to lack common sense? Do you have the skills and knowledge to improve our systems and best practices to help shape our business? Do you have a passion to help develop and train junior team members? If you ve been waiting for a role where your knowledge is respected, your skills are put to proper use, and you can spend your time doing the work you love This might be the most important job advert you ll read all year. Here s What You ll Get: Secure, full-time employment with a respected, growing team £45,000 to £55,000 per year, depending on experience Work on a single, prestigious site at Battersea Power Station At the moment we don t work out of hours or weekends, and we don t have any plans to change that. 9-day fortnight option for better work-life balance after 6 month probation Portable trollies provided so there's no need for a van Full on-site access to parts, and tools Proper onboarding, expert-level training and growth opportunities Friendly, experienced team that has your back This Isn t Just Another FCU Engineering Job. This is your opportunity to: Stop wasting your precious time on a role you don t enjoy Stop long unsociable hours and travelling across the Country Find a rewarding, Monday Friday using the skills that took you years to build You ll work steady hours in a challenging but satisfying role, use your knowledge with confidence, and finally feel like you re part of something meaningful. What You ll Be Doing: We re looking for someone to head up the technical servicing aspect of our team s work. FCU and MVHR, and related system servicing, fault finding and maintenance Working with high-end mechanical systems in luxury apartments Recording jobs with ClickUp and SafetyCulture (we ll train you) Becoming a trusted face for residents and the go-to expert on-site Keeping your custom-trolley stocked Designing ways to improve our systems, best practices and our range of services offered Help train junior team members that you will work alongside Be the problem solver who will work with our network of skilled supporting specialists to get to the bottom of difficult issues Due to the need to be working independently we d like to see a minimum of 5 years experience across complex mechanical services and in customer-facing roles. You ll work with Nuaire, Titan, BWT and more. And if you want to build your expertise, we ll sponsor further training. Here s What To Do Now: Scroll to the bottom of this advert and click the Apply Now button to send us your details. We move fast. Great engineers don t wait around, and neither do we. Don t miss out on a rare opportunity to work at London s most sought-after apartment developments with a team that genuinely values the work you do. If you re ready for better hours, better pay, and a role that finally makes sense, apply now. Apply now and take your skills to the next level. Applications for this position close at 5 PM on Thursday 19th February 2026. Don t miss out. Whilst this job is perfect for an FCU Engineer, it s also suitable for Heating/Cooling Engineers and Mechanical Services Maintenance Engineers (No gas works). Job Types: Full-time, Permanent Pay: £45,000.00-£55,000.00 per year Work Location: In person
Job Title: Board Administrator and CEO Office Support Location: London / Hybrid Salary : £16,200 - £18,000 per annum (FTE is £27,000 - £30,000 per annum) based upon experience plus discretionary bonus and comprehensive benefits Job Type: Part Time, Permanent Role Overview: We are seeking an experienced administrator with secretarial skills to act as the administrator for techUK's member Boards. The successful candidate will have strong secretarial and administrative skills, familiarity with senior relationship management, proficiency in MS Office, record keeping, good document drafting and communication skills. Key Responsibilities: Tasks required in the board administrator role: - Organise Main Board and Membership, Finance & Performance (MF&P) Board meetings (four each per year), including arranging one lunch and one dinner annually - Take minutes for all Board and MF&P meetings, review minutes with the techUK CEO and CFO, and then with the Chairs of respective meetings - Prepare scripts for Board Chairs and send to them in advance of meetings - Send out board papers, ensuring timely distribution by coordinating and following up with Senior Leadership Team (SLT) members - Liaise with the SLT to draft agendas for board meetings - Monitor the Company Secretary inbox and respond appropriately to any incoming emails - Send nomination forms out for selected directors when requested - Arrange Remuneration Committee meeting annually, including distribution of papers - Organise Nomination Committee meeting twice a year, ensuring board papers are sent out in advance - Liaise with marketing to ensure the website is kept up to date in terms of board members changes and ensuring biographies are current - Coordinate with SME lead and marketing team to organise the timetable for the board elections, prepare the relevant forms, notify all successful candidates of the next steps in the process and inform unsuccessful candidates - Obtain relevant information for new board members (headshot, bio, declaration of interest, personal details) ensure with Company Secretary they are registered with Companies House - Annually obtain updated declarations of interest from each director - Annually confirm with each director that there has been no change in home address for Companies House records Tasks required in the PA Support role: - Support the CEO's PA in their tasks including; - Managing CEO email accounts - Handle incoming calls and postal correspondence for the executive office - Coordinate and manage extensive travel arrangements for the CEO and as required by the Senior Leadership Team - Process business expenses in line with company policies and guidelines - Update and manage CRM database - Arrange and provide support for business review meetings, team away days and internal/external events - Coordinate internal and external meetings by reviewing schedules, identifying suitable times and communicating with external parties including government representatives to arrange meetings for the Senior Leadership Team - Provide secretarial and administrative support to the rest of the Senior Management team as required The role reports to the CEO's PA for task management in the support role to the CEO office, and for professional and career management. The role additionally reports to the Company Secretary for Board administration guidance and task management. Skills, Knowledge and Expertise: Core Competencies - Excellent organisation, prioritisation, and time management skills, with the ability to self-motivate - Strong written and verbal communication skills - High level of attention to detail, accuracy and confidentiality - Flexible, adaptable, able to work on own initiative with can-do-attitude - Able to work collaboratively and independently on own initiative - Ability to manage multiple priorities and tight deadlines, exercising sound judgement - A proactive and adaptable approach to work Essential Knowledge and Experience - Previous experience in EA/PA role supporting a CEO or similar - An understanding of board governance and regulatory compliance - Good working knowledge of Office 365 applications such as MS Word, Excel and PowerPoint, Teams, and confident using digital systems, data, and documentation - Strong diary management and organisational skills - Experience in preparing board papers, minutes and agendas Desired Knowledge and Experience - Experience supporting C-suite executives and boards - Knowledge of company secretarial duties, statutory registers and Company House requirements Additional Information: This is a part-time role based out of techUK's London offices, however techUK operates a flexible working policy. This role is three days a week. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Board Admin Assistant, Office Administrator, Administrator, Administration Clerk, Board Support Administrator, Business Support, Executive Assistant, EA to CEO, Personal Assistant, PA to CEO Business Administrator may also be considered.
Feb 28, 2026
Full time
Job Title: Board Administrator and CEO Office Support Location: London / Hybrid Salary : £16,200 - £18,000 per annum (FTE is £27,000 - £30,000 per annum) based upon experience plus discretionary bonus and comprehensive benefits Job Type: Part Time, Permanent Role Overview: We are seeking an experienced administrator with secretarial skills to act as the administrator for techUK's member Boards. The successful candidate will have strong secretarial and administrative skills, familiarity with senior relationship management, proficiency in MS Office, record keeping, good document drafting and communication skills. Key Responsibilities: Tasks required in the board administrator role: - Organise Main Board and Membership, Finance & Performance (MF&P) Board meetings (four each per year), including arranging one lunch and one dinner annually - Take minutes for all Board and MF&P meetings, review minutes with the techUK CEO and CFO, and then with the Chairs of respective meetings - Prepare scripts for Board Chairs and send to them in advance of meetings - Send out board papers, ensuring timely distribution by coordinating and following up with Senior Leadership Team (SLT) members - Liaise with the SLT to draft agendas for board meetings - Monitor the Company Secretary inbox and respond appropriately to any incoming emails - Send nomination forms out for selected directors when requested - Arrange Remuneration Committee meeting annually, including distribution of papers - Organise Nomination Committee meeting twice a year, ensuring board papers are sent out in advance - Liaise with marketing to ensure the website is kept up to date in terms of board members changes and ensuring biographies are current - Coordinate with SME lead and marketing team to organise the timetable for the board elections, prepare the relevant forms, notify all successful candidates of the next steps in the process and inform unsuccessful candidates - Obtain relevant information for new board members (headshot, bio, declaration of interest, personal details) ensure with Company Secretary they are registered with Companies House - Annually obtain updated declarations of interest from each director - Annually confirm with each director that there has been no change in home address for Companies House records Tasks required in the PA Support role: - Support the CEO's PA in their tasks including; - Managing CEO email accounts - Handle incoming calls and postal correspondence for the executive office - Coordinate and manage extensive travel arrangements for the CEO and as required by the Senior Leadership Team - Process business expenses in line with company policies and guidelines - Update and manage CRM database - Arrange and provide support for business review meetings, team away days and internal/external events - Coordinate internal and external meetings by reviewing schedules, identifying suitable times and communicating with external parties including government representatives to arrange meetings for the Senior Leadership Team - Provide secretarial and administrative support to the rest of the Senior Management team as required The role reports to the CEO's PA for task management in the support role to the CEO office, and for professional and career management. The role additionally reports to the Company Secretary for Board administration guidance and task management. Skills, Knowledge and Expertise: Core Competencies - Excellent organisation, prioritisation, and time management skills, with the ability to self-motivate - Strong written and verbal communication skills - High level of attention to detail, accuracy and confidentiality - Flexible, adaptable, able to work on own initiative with can-do-attitude - Able to work collaboratively and independently on own initiative - Ability to manage multiple priorities and tight deadlines, exercising sound judgement - A proactive and adaptable approach to work Essential Knowledge and Experience - Previous experience in EA/PA role supporting a CEO or similar - An understanding of board governance and regulatory compliance - Good working knowledge of Office 365 applications such as MS Word, Excel and PowerPoint, Teams, and confident using digital systems, data, and documentation - Strong diary management and organisational skills - Experience in preparing board papers, minutes and agendas Desired Knowledge and Experience - Experience supporting C-suite executives and boards - Knowledge of company secretarial duties, statutory registers and Company House requirements Additional Information: This is a part-time role based out of techUK's London offices, however techUK operates a flexible working policy. This role is three days a week. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Board Admin Assistant, Office Administrator, Administrator, Administration Clerk, Board Support Administrator, Business Support, Executive Assistant, EA to CEO, Personal Assistant, PA to CEO Business Administrator may also be considered.
Marketing Coordinator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year. We re now looking for a talented and highly organised Marketing Coordinator to join and play a vital role in supporting our business. Guided by our values , integrity, bold, impactful, humble and community ; you will help us shape a workplace and culture we can all be proud of. The Marketing Coordinator will bridge our central marketing team and operational business, rolling out best-practice marketing across all schools to drive participation, meal uptake, and customer experience. Reporting to the Head of Marketing & Communications it will be 2 days in the office or at sites and 3 days WFH. Role Responsibilities: Marketing Plans & Campaigns Tailor business-wide marketing plans and campaigns that drive awareness, participation, and meal uptake with site specifics. Support retention activity, added-value initiatives, and adapt toolkits and campaigns to drive measurable impact. Support in the execution of Trust/school-specific marketing activity for new and existing sites, including launch campaigns, signage rollouts, and website content updates. Food Marketing & Promotions Lead on site-level execution of food marketing activity including menus, meal deals, promotional campaigns, and theme days. Help develop engaging, customer-facing materials that drive awareness and uptake across students, parents, and staff. Retail Excellence Perfect Site Support in the development and continuous improvement of IFG s Perfect Site model. Support operational teams by tailoring best practice to provide canteen layouts, merchandising, point-of-sale, and customer experience best practice. Ensure school sites are fully equipped with marketing materials and signage that reflect brand standards and engage students. Student Insight & Engagement Set up and run student panels, both face-to-face and digitally, to gather quantitative and qualitative insights. Analyse findings and translate them into actionable recommendations that inform menus, marketing campaigns, and customer experience improvements. Client & Consumer Surveys Support delivery, analysis, and reporting of client and consumer surveys. Support sites with action plans to ensure insights are embedded into site-level operations. Content Creation & Communications Develop creative, impactful content using Canva and other tools for campaigns, promotions, website updates, and awards submissions (local and national). Support with copywriting, design, and deployment of site-level communications, including school launch materials, digital signage, and online portals. Ensure all communications across new and existing schools are engaging, consistent, and aligned with IFG brand standards. Skills & Experience Has proven experience in marketing, ideally in a retail, foodservice, or consumer-focused environment. Understands the power of great customer experience in driving participation and sales. Is confident engaging with different stakeholders from students and parents to clients and site teams. Has strong project management skills with the ability to balance multiple priorities, including school mobilisations. Can translate insight into actionable marketing activity. Creative, with a flair for content creation, design, and digital communications. Confident communicator, able to present ideas and influence at all levels. Flexible and willing to travel to sites across the UK 2-4 days a month. Experienced User of Canva Experience of Working with digital Content Management Systems Video/Photography to a Good Standard Experience of using CRM Systems Video Editing (e.g. Capcut) If you re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK. What we can offer Monday to Friday working, 25 days holiday plus bank holidays, Access to IFG rewards (money off high street), Yearly Summer Party, Centrally based offices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Impact Food are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which Innovate Services Ltd supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
Feb 28, 2026
Full time
Marketing Coordinator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year. We re now looking for a talented and highly organised Marketing Coordinator to join and play a vital role in supporting our business. Guided by our values , integrity, bold, impactful, humble and community ; you will help us shape a workplace and culture we can all be proud of. The Marketing Coordinator will bridge our central marketing team and operational business, rolling out best-practice marketing across all schools to drive participation, meal uptake, and customer experience. Reporting to the Head of Marketing & Communications it will be 2 days in the office or at sites and 3 days WFH. Role Responsibilities: Marketing Plans & Campaigns Tailor business-wide marketing plans and campaigns that drive awareness, participation, and meal uptake with site specifics. Support retention activity, added-value initiatives, and adapt toolkits and campaigns to drive measurable impact. Support in the execution of Trust/school-specific marketing activity for new and existing sites, including launch campaigns, signage rollouts, and website content updates. Food Marketing & Promotions Lead on site-level execution of food marketing activity including menus, meal deals, promotional campaigns, and theme days. Help develop engaging, customer-facing materials that drive awareness and uptake across students, parents, and staff. Retail Excellence Perfect Site Support in the development and continuous improvement of IFG s Perfect Site model. Support operational teams by tailoring best practice to provide canteen layouts, merchandising, point-of-sale, and customer experience best practice. Ensure school sites are fully equipped with marketing materials and signage that reflect brand standards and engage students. Student Insight & Engagement Set up and run student panels, both face-to-face and digitally, to gather quantitative and qualitative insights. Analyse findings and translate them into actionable recommendations that inform menus, marketing campaigns, and customer experience improvements. Client & Consumer Surveys Support delivery, analysis, and reporting of client and consumer surveys. Support sites with action plans to ensure insights are embedded into site-level operations. Content Creation & Communications Develop creative, impactful content using Canva and other tools for campaigns, promotions, website updates, and awards submissions (local and national). Support with copywriting, design, and deployment of site-level communications, including school launch materials, digital signage, and online portals. Ensure all communications across new and existing schools are engaging, consistent, and aligned with IFG brand standards. Skills & Experience Has proven experience in marketing, ideally in a retail, foodservice, or consumer-focused environment. Understands the power of great customer experience in driving participation and sales. Is confident engaging with different stakeholders from students and parents to clients and site teams. Has strong project management skills with the ability to balance multiple priorities, including school mobilisations. Can translate insight into actionable marketing activity. Creative, with a flair for content creation, design, and digital communications. Confident communicator, able to present ideas and influence at all levels. Flexible and willing to travel to sites across the UK 2-4 days a month. Experienced User of Canva Experience of Working with digital Content Management Systems Video/Photography to a Good Standard Experience of using CRM Systems Video Editing (e.g. Capcut) If you re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK. What we can offer Monday to Friday working, 25 days holiday plus bank holidays, Access to IFG rewards (money off high street), Yearly Summer Party, Centrally based offices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Impact Food are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which Innovate Services Ltd supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
Job Title: Marketing Executive / Manager Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Are you looking to develop your career as a marketer? Would you like to work for a progressive and ambitious company within the restaurant design sector? Do you want to join company that's owned by it's employees? If so, we're looking for you IFSE Group design, build and fit-out award winning restaurants and commercial kitchen facilities for companies across the UK, from the high street to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About The Role: As a client-focused business, you'll be working within the sales and marketing team on a daily basis and be responsible for working with the Marketing Director to deal with inbound and outbound enquiries and project leads. You'll be required to confidently engage and effectively converse with key-decision makers and technical staff at target organisations. New leads will then be distributed to the sales team to convert into projects. Your day-to-day activities will include developing the business through b2b marketing activities including social media posting, website editing, email marketing and content creation, ensuring that no two days are the same. You'll support the Marketing Director and the wider sales team with client presentation materials, administration and organisation. You will input captured customer data and help ensure that data stored on the company CRM is up to date and kept to a high degree of accuracy. The candidate will be joining an employee-owned company (similar to Waitrose/John Lewis) and will participate in the profit-share as the company performs successfully. The team will provide full training to ensure that you are up to speed and getting the necessary support to be successful. What we're looking for: Essential Requirements: Confidence with a can-do and self-motivational attitude Excellent telephone manner and communication skills Excellent written English A capability to work towards KPI's Ability to work as part of a growing team Experience with Microsoft Office software Experience with CRM systems Internet proficiency for uploading and downloading documents Strong attention to detail Desirable experience: A background or experience in b2b Marketing / Business Studies A degree in any of the above or similar What you'll receive: A competitive salary (depending on experience and level of skill) Discretionary annual profit share which is related to the success of the company for the year Private Health Care (after 20 weeks service) Generous Company Pension (after 20 weeks service) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave. Company laptop Company mobile Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Marketing Assistant, Marketing Executive, Marketing Administrator, Marketing Officer, Marketing Analyst, B2C Marketing, Marketing Specialist, B2B Marketing, Offline Marketing, Digital Marketing Executive, Marketing Co-ordinator, Marketing Graduate will also be considered for this role.
Feb 28, 2026
Full time
Job Title: Marketing Executive / Manager Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Are you looking to develop your career as a marketer? Would you like to work for a progressive and ambitious company within the restaurant design sector? Do you want to join company that's owned by it's employees? If so, we're looking for you IFSE Group design, build and fit-out award winning restaurants and commercial kitchen facilities for companies across the UK, from the high street to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About The Role: As a client-focused business, you'll be working within the sales and marketing team on a daily basis and be responsible for working with the Marketing Director to deal with inbound and outbound enquiries and project leads. You'll be required to confidently engage and effectively converse with key-decision makers and technical staff at target organisations. New leads will then be distributed to the sales team to convert into projects. Your day-to-day activities will include developing the business through b2b marketing activities including social media posting, website editing, email marketing and content creation, ensuring that no two days are the same. You'll support the Marketing Director and the wider sales team with client presentation materials, administration and organisation. You will input captured customer data and help ensure that data stored on the company CRM is up to date and kept to a high degree of accuracy. The candidate will be joining an employee-owned company (similar to Waitrose/John Lewis) and will participate in the profit-share as the company performs successfully. The team will provide full training to ensure that you are up to speed and getting the necessary support to be successful. What we're looking for: Essential Requirements: Confidence with a can-do and self-motivational attitude Excellent telephone manner and communication skills Excellent written English A capability to work towards KPI's Ability to work as part of a growing team Experience with Microsoft Office software Experience with CRM systems Internet proficiency for uploading and downloading documents Strong attention to detail Desirable experience: A background or experience in b2b Marketing / Business Studies A degree in any of the above or similar What you'll receive: A competitive salary (depending on experience and level of skill) Discretionary annual profit share which is related to the success of the company for the year Private Health Care (after 20 weeks service) Generous Company Pension (after 20 weeks service) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave. Company laptop Company mobile Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Marketing Assistant, Marketing Executive, Marketing Administrator, Marketing Officer, Marketing Analyst, B2C Marketing, Marketing Specialist, B2B Marketing, Offline Marketing, Digital Marketing Executive, Marketing Co-ordinator, Marketing Graduate will also be considered for this role.
rise technical recruitment
Newcastle Upon Tyne, Tyne And Wear
Head of Finance Newcastle upon Tyne (office based 4 days per week, 1-day WFH) 90,000- 100,000 + 10% bonus + 8,500 car allowance + excellent benefits An excellent opportunity for an experienced Head of Finance to join a large, listed group in a high-impact leadership role, taking ownership of external reporting, year-end audit delivery, and the group-wide financial control environment. This is a senior position with real visibility and responsibility. You'll lead a small, capable team (including qualified accountants), drive best practice across reporting and controls, and play a key part in maintaining the quality and integrity of financial disclosures under tight market deadlines. This organisation is a long-established, nationally recognised business with a strong reputation for quality and customer focus. They're investing in their people and processes, with a genuine focus on continuous improvement, strong governance, and a positive, inclusive culture. In this role, you will lead group reporting across annual and interim cycles, partner closely with external auditors and advisors, and take ownership of technical accounting areas and judgement-led papers. You'll also support investor-facing requirements, contribute to board-level reporting, and improve systems and controls to keep pace with a fast-moving reporting calendar. The ideal candidate will be an ACCA qualified finance leader who has already operated at Head of Finance level, with extensive audit exposure and strong IFRS expertise. Big 4 training is highly desirable, as is experience in a listed environment. Sector background is flexible, but you must be comfortable working at pace with strict reporting deadlines and high standards of accuracy. This is a fantastic opportunity for someone who enjoys running a tight external reporting process, leading a high-performing team, and shaping how a group tells its financial story, with a strong package and clear senior-level remit. The Role: Lead external financial reporting across the group, ensuring accuracy and compliance (IFRS/FRS101) Own and drive the year-end audit process and auditor relationships Manage and enhance the group control environment, continuously improving processes Lead consolidated accounts, half-year reporting, trading updates, and technical accounting reviews Line manage and develop a small team (including qualified accountants) The Person: ACCA qualified (essential) with 5+ years PQE Proven experience in a Head of Finance position (essential) Extensive audit experience, confident leading year-end and interim reporting cycles Big 4 background highly desirable; listed company experience desirable Strong IFRS knowledge and a detail-driven, deadline-focused approach Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Feb 28, 2026
Full time
Head of Finance Newcastle upon Tyne (office based 4 days per week, 1-day WFH) 90,000- 100,000 + 10% bonus + 8,500 car allowance + excellent benefits An excellent opportunity for an experienced Head of Finance to join a large, listed group in a high-impact leadership role, taking ownership of external reporting, year-end audit delivery, and the group-wide financial control environment. This is a senior position with real visibility and responsibility. You'll lead a small, capable team (including qualified accountants), drive best practice across reporting and controls, and play a key part in maintaining the quality and integrity of financial disclosures under tight market deadlines. This organisation is a long-established, nationally recognised business with a strong reputation for quality and customer focus. They're investing in their people and processes, with a genuine focus on continuous improvement, strong governance, and a positive, inclusive culture. In this role, you will lead group reporting across annual and interim cycles, partner closely with external auditors and advisors, and take ownership of technical accounting areas and judgement-led papers. You'll also support investor-facing requirements, contribute to board-level reporting, and improve systems and controls to keep pace with a fast-moving reporting calendar. The ideal candidate will be an ACCA qualified finance leader who has already operated at Head of Finance level, with extensive audit exposure and strong IFRS expertise. Big 4 training is highly desirable, as is experience in a listed environment. Sector background is flexible, but you must be comfortable working at pace with strict reporting deadlines and high standards of accuracy. This is a fantastic opportunity for someone who enjoys running a tight external reporting process, leading a high-performing team, and shaping how a group tells its financial story, with a strong package and clear senior-level remit. The Role: Lead external financial reporting across the group, ensuring accuracy and compliance (IFRS/FRS101) Own and drive the year-end audit process and auditor relationships Manage and enhance the group control environment, continuously improving processes Lead consolidated accounts, half-year reporting, trading updates, and technical accounting reviews Line manage and develop a small team (including qualified accountants) The Person: ACCA qualified (essential) with 5+ years PQE Proven experience in a Head of Finance position (essential) Extensive audit experience, confident leading year-end and interim reporting cycles Big 4 background highly desirable; listed company experience desirable Strong IFRS knowledge and a detail-driven, deadline-focused approach Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
