Job Title - Senior Billing Officer and Coordinator Contract - Permanent Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE) Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. One of the nine members of the Coram group, Coram Children s Legal Centre (CCLC) is the UK s specialist centre for children s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy. About the role This role will coordinate, oversee and supervise the Legal Practice Unit s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram s central finance team, the key objective of the role is to help maximise the unit s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas. This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel. For further information on CCLC please visit our website. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: Monday 4th May 2026 at 5pm Test and Interview date: Week commencing Monday 11th May 2026 Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Apr 19, 2026
Full time
Job Title - Senior Billing Officer and Coordinator Contract - Permanent Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE) Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. One of the nine members of the Coram group, Coram Children s Legal Centre (CCLC) is the UK s specialist centre for children s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy. About the role This role will coordinate, oversee and supervise the Legal Practice Unit s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram s central finance team, the key objective of the role is to help maximise the unit s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas. This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel. For further information on CCLC please visit our website. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: Monday 4th May 2026 at 5pm Test and Interview date: Week commencing Monday 11th May 2026 Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Look Ahead Care Support and Housing
Islington, London
We're looking for an organised, proactive and resilient Partnership Development Manager to join our New Business Team located at our Head Office in Islington. £35,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. This postholder will play a vital role as Look Ahead works to maintain and gain service contracts aligned to our ambitious Business Development Strategy and business plan. We are looking for a dynamic individual who can work closely with operational colleagues and other teams to support every part of the business development process including partnership building, strategic positioning, service design and bid writing and management. The shift pattern for this role is as follows: M7,T7,W7,T7,F7 Salary range of £35,000-75,000 depending on experience. What you'll do: Summary of Responsibilities - Relationship Management: Building relationships with commissioners and stakeholders in supported accommodation and health in a dedicated geographic area covering all of our client groups - learning disabilities, mental health, homelessness, young people - Commercial Business Partnering: Work with operational colleagues in designated patch to support the end-to-end business development process including contract extensions and renegotiations. - Tender Management: Monitoring, managing, and drafting high- quality submissions, for Local Authority and Health Trusts, frameworks and Dynamic Purchasing Systems, focusing primarily on own patch but contributing to and supporting tender exercises coordinated by other members of the business development team as required. - Strategic Positioning: Analysing evaluation criteria and advising on bid competitiveness and commercial strategies, including presenting proposed models and contract prices at internal risk panels to gain Senior Leadership approval This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: - A genuine interest in housing and social care and a commitment to Look Ahead's mission - Excellent organisational and prioritisation skills, particularly in terms of working under pressure and responding to multiple and competing demands on your time - Imaginative and resourceful - able to contribute to the development of new ideas for services - Good interpersonal skills with the ability to work well with internal and external contacts What you'll bring: Essential: - Eligible to live and work in the UK - Educated to degree level or equivalent work experience - Extensive business development, fundraising or sales experience - Experience of bid writing Desirable: - A qualification in social care/psychology/policy would be an advantage About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Apr 19, 2026
Full time
We're looking for an organised, proactive and resilient Partnership Development Manager to join our New Business Team located at our Head Office in Islington. £35,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. This postholder will play a vital role as Look Ahead works to maintain and gain service contracts aligned to our ambitious Business Development Strategy and business plan. We are looking for a dynamic individual who can work closely with operational colleagues and other teams to support every part of the business development process including partnership building, strategic positioning, service design and bid writing and management. The shift pattern for this role is as follows: M7,T7,W7,T7,F7 Salary range of £35,000-75,000 depending on experience. What you'll do: Summary of Responsibilities - Relationship Management: Building relationships with commissioners and stakeholders in supported accommodation and health in a dedicated geographic area covering all of our client groups - learning disabilities, mental health, homelessness, young people - Commercial Business Partnering: Work with operational colleagues in designated patch to support the end-to-end business development process including contract extensions and renegotiations. - Tender Management: Monitoring, managing, and drafting high- quality submissions, for Local Authority and Health Trusts, frameworks and Dynamic Purchasing Systems, focusing primarily on own patch but contributing to and supporting tender exercises coordinated by other members of the business development team as required. - Strategic Positioning: Analysing evaluation criteria and advising on bid competitiveness and commercial strategies, including presenting proposed models and contract prices at internal risk panels to gain Senior Leadership approval This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: - A genuine interest in housing and social care and a commitment to Look Ahead's mission - Excellent organisational and prioritisation skills, particularly in terms of working under pressure and responding to multiple and competing demands on your time - Imaginative and resourceful - able to contribute to the development of new ideas for services - Good interpersonal skills with the ability to work well with internal and external contacts What you'll bring: Essential: - Eligible to live and work in the UK - Educated to degree level or equivalent work experience - Extensive business development, fundraising or sales experience - Experience of bid writing Desirable: - A qualification in social care/psychology/policy would be an advantage About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
About OLIX AI is growing faster than any technology in history and the explosion in demand has created a massive infrastructure gap; we can no longer build chips or power stations fast enough to keep up. The industry is still leaning on a ten-year-old hardware blueprint that has reached its limit. A new paradigm that is faster and more efficient will be the biggest economic opportunity of the next century and create the most important company of the next decade. OLIX is building this next paradigm; the Optical Tensor Processing Unit (OTPU) achieves performance and energy efficiency that is impossible to match from existing chips. Role We build hardware where light does the heavy lifting. Our optical interconnect assemblies operate at the edge of what precision manufacturing can hold - and we need an engineer who knows how to design for that reality. You'll own the mechanical architecture of photonic subassemblies: waveguide coupling structures, precision ferrule systems, laser source packaging, and the thermal-mechanical interfaces that keep everything aligned from assembly through field life. You'll live in tolerance stacks, CTE budgets, and first-article reviews. When yield drops, you'll know where to look. This is a hands on role that spans CAD to cleanroom, drawing release to supplier corrective action, FEA to thermal cycling failure analysis. You'll work directly with optical, process, and reliability engineers - and you'll be expected to hold the full causal chain between a mechanical decision and an optical outcome. Responsibilities Design and develop opto mechanical assemblies including waveguide coupling structures, photonic interposers, ferrule/connector systems, and precision alignment fixtures. Perform tolerance chain analysis (RSS and worst case) for optical alignment budgets, accounting for thermal excursion, assembly variation, and long term drift. Select and qualify optical grade materials (Invar/Kovar, borosilicate glass, low CTE adhesives) with consideration for CTE compatibility, outgassing, and process compatibility. Lead thermal mechanical co design of photonic subassemblies, including heatsink design for ASICs and high power laser sources. Drive DFM/DFA for precision optical assemblies including MIM components, laser machined features, and bonded/co cured structures. Generate and own GD&T drawings and engineering specifications for optical grade fabricated parts. Collaborate with process engineering, optical design, and reliability teams to define assembly process flows and qualification test plans. Support FEA (thermal, structural, modal) for mechanical validation of optical subassemblies. Contribute to reliability programs including environmental stress testing (thermal cycling, vibration, shock) in alignment with applicable standards (GR 468 CORE, Telcordia GR 326, IEC 61300). Experience with OCP standards and rack design preferred. Skills and Experience B.S. or M.S. in Mechanical Engineering, Optical Engineering, or closely related field. 5+ years of hands on experience designing precision opto mechanical assemblies for production. Demonstrated proficiency in tolerance stack up analysis for optical alignment applications. Strong working knowledge of photonic component packaging (VCSELs, PICs, fiber arrays, waveguide couplers). Experience with thermally constrained mechanical design - CTE mismatch analysis, adhesive joint mechanics, and bonded dissimilar material structures. Proficiency in 3D CAD (Creo preferred) with GD&T to ASME Y14.5. Familiarity with precision machining, MIM, EDM, laser micromachining, and optical bonding processes. Comfort with basic FEA tools for structural and thermal validation Green or Black Belt certification preferred Compensation & Equity Competitive Salary: £124,000+, commensurate with your experience, skills, and location. Equity & Ownership: Meaningful stock options. You're not just joining the mission; you're owning a piece of it. Proximity Bonus: We value your time. To minimise your commute and maximise your life, we offer a £24k annual Living Local Bonus if your residence is within 20 minutes of the office. Health & Wellbeing Premium Healthcare: Comprehensive BUPA medical and dental cover, including Medical History Disregarded (MHD), for complete peace of mind. Time Off: 25 days of annual leave, plus all UK bank holidays. The Workspace & Tech Elite Hardware: M4 Macs come as standard, with M4 Pro upgrades for our engineering team. We will provide whatever you need to do your best work. Optimal Environment: High spec noise cancelling headphones and a fully ergonomic workstation designed for deep focus. Rapid Prototyping: Access to our high performance 3D printing lab for work, experimentation, and personal creative projects. Life at the Office Chef prepared meals: if you need to work late. Caffeine on Us: We've got you covered with a tab at our favourite local coffee shop. Relocation & Global Mobility Visa Sponsorship: We hire the best in the world. We offer full UK and international visa sponsorship. Seamless Relocation: Whether you're moving across the country or across the globe, our dedicated relocation partner provides funding and concierge support to get you settled. Due to U.S. export control regulations, candidates' eligibility to work at OLIX depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible.
Apr 19, 2026
Full time
About OLIX AI is growing faster than any technology in history and the explosion in demand has created a massive infrastructure gap; we can no longer build chips or power stations fast enough to keep up. The industry is still leaning on a ten-year-old hardware blueprint that has reached its limit. A new paradigm that is faster and more efficient will be the biggest economic opportunity of the next century and create the most important company of the next decade. OLIX is building this next paradigm; the Optical Tensor Processing Unit (OTPU) achieves performance and energy efficiency that is impossible to match from existing chips. Role We build hardware where light does the heavy lifting. Our optical interconnect assemblies operate at the edge of what precision manufacturing can hold - and we need an engineer who knows how to design for that reality. You'll own the mechanical architecture of photonic subassemblies: waveguide coupling structures, precision ferrule systems, laser source packaging, and the thermal-mechanical interfaces that keep everything aligned from assembly through field life. You'll live in tolerance stacks, CTE budgets, and first-article reviews. When yield drops, you'll know where to look. This is a hands on role that spans CAD to cleanroom, drawing release to supplier corrective action, FEA to thermal cycling failure analysis. You'll work directly with optical, process, and reliability engineers - and you'll be expected to hold the full causal chain between a mechanical decision and an optical outcome. Responsibilities Design and develop opto mechanical assemblies including waveguide coupling structures, photonic interposers, ferrule/connector systems, and precision alignment fixtures. Perform tolerance chain analysis (RSS and worst case) for optical alignment budgets, accounting for thermal excursion, assembly variation, and long term drift. Select and qualify optical grade materials (Invar/Kovar, borosilicate glass, low CTE adhesives) with consideration for CTE compatibility, outgassing, and process compatibility. Lead thermal mechanical co design of photonic subassemblies, including heatsink design for ASICs and high power laser sources. Drive DFM/DFA for precision optical assemblies including MIM components, laser machined features, and bonded/co cured structures. Generate and own GD&T drawings and engineering specifications for optical grade fabricated parts. Collaborate with process engineering, optical design, and reliability teams to define assembly process flows and qualification test plans. Support FEA (thermal, structural, modal) for mechanical validation of optical subassemblies. Contribute to reliability programs including environmental stress testing (thermal cycling, vibration, shock) in alignment with applicable standards (GR 468 CORE, Telcordia GR 326, IEC 61300). Experience with OCP standards and rack design preferred. Skills and Experience B.S. or M.S. in Mechanical Engineering, Optical Engineering, or closely related field. 5+ years of hands on experience designing precision opto mechanical assemblies for production. Demonstrated proficiency in tolerance stack up analysis for optical alignment applications. Strong working knowledge of photonic component packaging (VCSELs, PICs, fiber arrays, waveguide couplers). Experience with thermally constrained mechanical design - CTE mismatch analysis, adhesive joint mechanics, and bonded dissimilar material structures. Proficiency in 3D CAD (Creo preferred) with GD&T to ASME Y14.5. Familiarity with precision machining, MIM, EDM, laser micromachining, and optical bonding processes. Comfort with basic FEA tools for structural and thermal validation Green or Black Belt certification preferred Compensation & Equity Competitive Salary: £124,000+, commensurate with your experience, skills, and location. Equity & Ownership: Meaningful stock options. You're not just joining the mission; you're owning a piece of it. Proximity Bonus: We value your time. To minimise your commute and maximise your life, we offer a £24k annual Living Local Bonus if your residence is within 20 minutes of the office. Health & Wellbeing Premium Healthcare: Comprehensive BUPA medical and dental cover, including Medical History Disregarded (MHD), for complete peace of mind. Time Off: 25 days of annual leave, plus all UK bank holidays. The Workspace & Tech Elite Hardware: M4 Macs come as standard, with M4 Pro upgrades for our engineering team. We will provide whatever you need to do your best work. Optimal Environment: High spec noise cancelling headphones and a fully ergonomic workstation designed for deep focus. Rapid Prototyping: Access to our high performance 3D printing lab for work, experimentation, and personal creative projects. Life at the Office Chef prepared meals: if you need to work late. Caffeine on Us: We've got you covered with a tab at our favourite local coffee shop. Relocation & Global Mobility Visa Sponsorship: We hire the best in the world. We offer full UK and international visa sponsorship. Seamless Relocation: Whether you're moving across the country or across the globe, our dedicated relocation partner provides funding and concierge support to get you settled. Due to U.S. export control regulations, candidates' eligibility to work at OLIX depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible.
Overview Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro provides real-time guidance so teams can scale with confidence. Aircall is headquartered in Paris with a North American presence in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We're a product-driven, execution-focused company with visible impact and rapid AI innovation across multiple product lines. At Aircall, you'll join a company in motion. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here. About the Role We are looking for a Database Engineer with a platform mindset to join our Infrastructure department. In this role, you will move beyond managing tickets or manually tuning SQL queries. You will be a force multiplier and an enabler focused on reliability and scalability, codifying deep database expertise into tools, modules, and platforms that make database management and observability effortless for product engineers. You will build the "Golden Paths" that allow developers to spin up, scale, and monitor databases autonomously, ensuring safety, security, and best practices by default. The Mission: Make "The Right Way" the "Easy Way" You will abstract the complexity of our data layer. When a developer needs a database, they shouldn't need to be an expert in AWS parameter groups or replication lag-your tools should handle that complexity for them. What You'll Do Build Self-Service Tooling: Design and develop internal platform capabilities (using Terraform and automation scripts) that allow engineers to provision and manage their own data resources. Turn complex infrastructure requirements into simple, declarative interfaces for developers. Embed Knowledge into Code: Shift left your database expertise. Write automation that applies best practices for indexing, schema design, and security configurations, effectively embedding your knowledge into the platform. Democratize Observability: Create out-of-the-box observability. Build systems in which databases are preconfigured with the right dashboards, SLIs/SLOs, and alerts in Datadog, making performance visibility automatic. Automate Guardrails: Implement automated checks and policy-as-code (e.g., OPA, Terraform Sentinel) to prevent dangerous operations while enabling safe fast development. Evolve the Stack: Architect and maintain core data infrastructure codebases for AWS RDS (Postgres+MySQL), OpenSearch, ElastiCache and DynamoDB. Educate & Enable: Act as a consultant to engineering teams, promoting database literacy and helping teams leverage the platform you build. Technical Stack Cloud & IaC: AWS, Terraform (Advanced usage) Scripting/Coding: Python, Go, Bash Data Stores: RDS Postgres, RDS MySQL, DynamoDB, OpenSearch, ElastiCache Observability: Datadog Orchestration: GitLab CI, Kubernetes A Little About You You have at least 3+ years of experience in Database Engineering and Infrastructure, specializing in design, automation, and optimization of distributed data stores. Enabler: You derive satisfaction from making others more productive. Automation First: You automate manual tasks with scripts or tools. AI First Mindset: You focus on leveraging AI to drive efficiency and innovation. Communication: You can explain complex database constraints to developers and communicate effectively with stakeholders regarding incidents, changes, and projects. Why Join Us? Key moment to join Aircall in terms of growth and opportunities People matter; work-life balance is important at Aircall Fast-learning environment, entrepreneurial spirit, and strong team 45+ nationalities; cosmopolitan and multicultural mindset Competitive salary package & benefits DE&I Statement: Aircall believes in diversity, equity and inclusion as core to our journey. We promote active inclusion to foster belonging for all and are committed to equal opportunities to develop and thrive. We are dedicated to hiring a diverse and multicultural team and encourage applications from traditionally underrepresented backgrounds.
Apr 19, 2026
Full time
Overview Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro provides real-time guidance so teams can scale with confidence. Aircall is headquartered in Paris with a North American presence in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We're a product-driven, execution-focused company with visible impact and rapid AI innovation across multiple product lines. At Aircall, you'll join a company in motion. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here. About the Role We are looking for a Database Engineer with a platform mindset to join our Infrastructure department. In this role, you will move beyond managing tickets or manually tuning SQL queries. You will be a force multiplier and an enabler focused on reliability and scalability, codifying deep database expertise into tools, modules, and platforms that make database management and observability effortless for product engineers. You will build the "Golden Paths" that allow developers to spin up, scale, and monitor databases autonomously, ensuring safety, security, and best practices by default. The Mission: Make "The Right Way" the "Easy Way" You will abstract the complexity of our data layer. When a developer needs a database, they shouldn't need to be an expert in AWS parameter groups or replication lag-your tools should handle that complexity for them. What You'll Do Build Self-Service Tooling: Design and develop internal platform capabilities (using Terraform and automation scripts) that allow engineers to provision and manage their own data resources. Turn complex infrastructure requirements into simple, declarative interfaces for developers. Embed Knowledge into Code: Shift left your database expertise. Write automation that applies best practices for indexing, schema design, and security configurations, effectively embedding your knowledge into the platform. Democratize Observability: Create out-of-the-box observability. Build systems in which databases are preconfigured with the right dashboards, SLIs/SLOs, and alerts in Datadog, making performance visibility automatic. Automate Guardrails: Implement automated checks and policy-as-code (e.g., OPA, Terraform Sentinel) to prevent dangerous operations while enabling safe fast development. Evolve the Stack: Architect and maintain core data infrastructure codebases for AWS RDS (Postgres+MySQL), OpenSearch, ElastiCache and DynamoDB. Educate & Enable: Act as a consultant to engineering teams, promoting database literacy and helping teams leverage the platform you build. Technical Stack Cloud & IaC: AWS, Terraform (Advanced usage) Scripting/Coding: Python, Go, Bash Data Stores: RDS Postgres, RDS MySQL, DynamoDB, OpenSearch, ElastiCache Observability: Datadog Orchestration: GitLab CI, Kubernetes A Little About You You have at least 3+ years of experience in Database Engineering and Infrastructure, specializing in design, automation, and optimization of distributed data stores. Enabler: You derive satisfaction from making others more productive. Automation First: You automate manual tasks with scripts or tools. AI First Mindset: You focus on leveraging AI to drive efficiency and innovation. Communication: You can explain complex database constraints to developers and communicate effectively with stakeholders regarding incidents, changes, and projects. Why Join Us? Key moment to join Aircall in terms of growth and opportunities People matter; work-life balance is important at Aircall Fast-learning environment, entrepreneurial spirit, and strong team 45+ nationalities; cosmopolitan and multicultural mindset Competitive salary package & benefits DE&I Statement: Aircall believes in diversity, equity and inclusion as core to our journey. We promote active inclusion to foster belonging for all and are committed to equal opportunities to develop and thrive. We are dedicated to hiring a diverse and multicultural team and encourage applications from traditionally underrepresented backgrounds.
Are you ready to rethink your routine? The Retail Executive acts as a primary link between Trinny London Head Office and the retail teams, supporting the alignment of the retail channel between Retail, Commercial, Trade Marketing and Education. This role supports delivery of our retail performance by coordinating operational processes, assisting cross-functional initiatives, and helping embed people priorities into day-to-day retail activity. You are responsible for translating commercial initiatives, marketing campaigns, education programs, and people communications into clear, digestible and actionable information for store teams. Through strong organisation, attention to detail, and effective stakeholder support, you contribute to a retail environment (HQ & Stores) that is operationally efficient, commercially aligned, compliant, and culturally consistent. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Operational Excellence Process Optimisation: Refine and maintain a comprehensive library of best practices and standard operating procedures (SOPs) to ensure consistency across all store formats and Retailers. Store Compliance: Oversee internal audit programmes to monitor operational standards and health and safety compliance, actioning improvements based on findings. Infrastructure Management: Support the implementation and elevation of retail systems and external supplier relationships to improve day-to-day store efficiency. Project Coordination: Act as the operational support for store development projects, including new store openings, refits, and closures, ensuring they are delivered to a high standard. Efficiency & Resolution Management: Monitor and manage retail team communication to address store level issues quickly to resolve trade challenges and ensure operational excellence. People & Communication People Analytics Synergy: Partner with People Operations to merge retail KPIs with people metrics (e.g., productivity, turnover, and engagement) to provide a 360-degree view of site health. Streamlined Communication: Support the delivery of the retail communication strategy, acting as the primary link between HQ and stores by filtering high-volume information into concise weekly updates. Engagement Integration: Ensure that people-centric initiatives, such as recognition programs or wellbeing updates, are seamlessly integrated into the retail operational calendar. Education Coordination: Support the seamless delivery of retail education initiatives, coordinating schedules and resources to ensure store teams are upskilled in line with product launches and service standards. Commercial & Budget Support Performance Analysis: Provide analysis and data collation from the field team to support the commercial function in tracking retail performance and sales initiatives. Budgetary Coordination: Assist in monitoring in-store costs and operational spend to identify cost saving opportunities and support overall profitability. Commercial Alignment: Coordinate the inputs required for forecasting and post activity reviews to ensure retail activities remain aligned with business growth targets. Appointment Monitoring: Own the Appointedd system; analyse appointment levels, revenue delivery and retailer rebates connected to bookings to ensure our appointment business is run efficiently and productively. Trade Marketing Support Campaign Execution: Facilitate the seamless rollout of trade marketing campaigns and in-store activations, ensuring retail teams are briefed and equipped for success. Retail Team Campaign Briefing: Collaborate with the Trade Marketing and Education teams to deliver project briefs that fully equip retail teams for success. Commercial Consistency: Ensure all retail initiatives are delivered in line with overarching commercial objectives. Stock & Inventory Management Inventory Integrity: Collaborate with the Planning team to improve stock management infrastructure, focusing on increasing accuracy and reducing stock loss across the estate. BOH Standardisation: Develop guidelines to ensure back-of-house areas are organised and that stock cycle counting processes are executed efficiently. Supply Coordination: Oversee the central ordering processes for non-saleable items and hygiene supplies to ensure stores are fully equipped for daily operations. These skills will help you go far in this role: Strong analytical skills with the ability to interpret retail data and people analytics to translate them into actionable operational insights. Exceptional coordination skills with the ability to manage multiple projects and stakeholders in a fast-paced environment. High level of written and verbal English, capable of engaging both store teams and senior management. Advanced skills in Microsoft Office (specialising in complex Excel modelling) and Google Workspace. Proactive in leveraging Generative AI to automate routine workflows, draft internal communications, and enhance data interpretation within retail and people systems. Proven track record in retail operations, commercial coordination, or a similar administrative role within a fast-moving environment, with experience supporting cross-functional teams. We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packagesto support birthing & non-birthing parents Pension scheme Workplace nursery scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Apr 19, 2026
Full time
Are you ready to rethink your routine? The Retail Executive acts as a primary link between Trinny London Head Office and the retail teams, supporting the alignment of the retail channel between Retail, Commercial, Trade Marketing and Education. This role supports delivery of our retail performance by coordinating operational processes, assisting cross-functional initiatives, and helping embed people priorities into day-to-day retail activity. You are responsible for translating commercial initiatives, marketing campaigns, education programs, and people communications into clear, digestible and actionable information for store teams. Through strong organisation, attention to detail, and effective stakeholder support, you contribute to a retail environment (HQ & Stores) that is operationally efficient, commercially aligned, compliant, and culturally consistent. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Operational Excellence Process Optimisation: Refine and maintain a comprehensive library of best practices and standard operating procedures (SOPs) to ensure consistency across all store formats and Retailers. Store Compliance: Oversee internal audit programmes to monitor operational standards and health and safety compliance, actioning improvements based on findings. Infrastructure Management: Support the implementation and elevation of retail systems and external supplier relationships to improve day-to-day store efficiency. Project Coordination: Act as the operational support for store development projects, including new store openings, refits, and closures, ensuring they are delivered to a high standard. Efficiency & Resolution Management: Monitor and manage retail team communication to address store level issues quickly to resolve trade challenges and ensure operational excellence. People & Communication People Analytics Synergy: Partner with People Operations to merge retail KPIs with people metrics (e.g., productivity, turnover, and engagement) to provide a 360-degree view of site health. Streamlined Communication: Support the delivery of the retail communication strategy, acting as the primary link between HQ and stores by filtering high-volume information into concise weekly updates. Engagement Integration: Ensure that people-centric initiatives, such as recognition programs or wellbeing updates, are seamlessly integrated into the retail operational calendar. Education Coordination: Support the seamless delivery of retail education initiatives, coordinating schedules and resources to ensure store teams are upskilled in line with product launches and service standards. Commercial & Budget Support Performance Analysis: Provide analysis and data collation from the field team to support the commercial function in tracking retail performance and sales initiatives. Budgetary Coordination: Assist in monitoring in-store costs and operational spend to identify cost saving opportunities and support overall profitability. Commercial Alignment: Coordinate the inputs required for forecasting and post activity reviews to ensure retail activities remain aligned with business growth targets. Appointment Monitoring: Own the Appointedd system; analyse appointment levels, revenue delivery and retailer rebates connected to bookings to ensure our appointment business is run efficiently and productively. Trade Marketing Support Campaign Execution: Facilitate the seamless rollout of trade marketing campaigns and in-store activations, ensuring retail teams are briefed and equipped for success. Retail Team Campaign Briefing: Collaborate with the Trade Marketing and Education teams to deliver project briefs that fully equip retail teams for success. Commercial Consistency: Ensure all retail initiatives are delivered in line with overarching commercial objectives. Stock & Inventory Management Inventory Integrity: Collaborate with the Planning team to improve stock management infrastructure, focusing on increasing accuracy and reducing stock loss across the estate. BOH Standardisation: Develop guidelines to ensure back-of-house areas are organised and that stock cycle counting processes are executed efficiently. Supply Coordination: Oversee the central ordering processes for non-saleable items and hygiene supplies to ensure stores are fully equipped for daily operations. These skills will help you go far in this role: Strong analytical skills with the ability to interpret retail data and people analytics to translate them into actionable operational insights. Exceptional coordination skills with the ability to manage multiple projects and stakeholders in a fast-paced environment. High level of written and verbal English, capable of engaging both store teams and senior management. Advanced skills in Microsoft Office (specialising in complex Excel modelling) and Google Workspace. Proactive in leveraging Generative AI to automate routine workflows, draft internal communications, and enhance data interpretation within retail and people systems. Proven track record in retail operations, commercial coordination, or a similar administrative role within a fast-moving environment, with experience supporting cross-functional teams. We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packagesto support birthing & non-birthing parents Pension scheme Workplace nursery scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
South Yorkshire Mayoral Combined Authority
Sheffield, Yorkshire
Principal Project Manager Application Deadline: 19 April 2026 Department: Public Transport Development Employment Type: Permanent - Full Time Location: Sheffield Head Office Reporting To: Mark Graham Compensation: £55,949 - £59,907 / year Description Hours: 37 hours per week (full time) Contract: Permanent Salary: Grade 12 £55,949 - £59,907 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) The Mass Transit Renewal programme is a critical investment to modernise and future prove the region's transit systems. Given the scale, complexity, and strategic importance of the programme, the delivery team's capacity needs to increase. This is an exciting time to join SYMCA as we deliver this extensive asset renewal programme to upgrade the Supertram network and ensure the trams are reliable, safe, comfortable and fit for the future. Work has started and will continue over several years to renew the tram stops, the tracks, the traction power and the control & communications systems. The tram depot will be extensively refurbished and a fleet of new trams will be built and brought into use on the network. You will play a key role in driving this ambitious programme of transformational change to public transport in South Yorkshire. Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role (please see role profile attached). Please note, all applications should be made directly via our careers portal . Please note South Yorkshire Mayoral Combined Authority does not hold a sponsorship licence and cannot provide Skilled Worker sponsorship for any roles advertised. About the role As Principal Project Manager you'll lead multi disciplinary teams and manage large budgets to ensure projects are delivered on time and within scope. You'll also be responsible for stakeholder engagement, governance compliance, and risk management throughout project lifecycles. Main responsibilities include: Driving a set of projects to ensure delivery against agreed funding, outputs, and timescales. Managing, leading and coaching a team of Project Managers. Identifying and managing interdependencies across the projects you are responsible for, working with others to do the same across the programme. Managing project budgets and ensuring robust financial control. Producing and maintaining accurate project documentation, including schedules, reports, risk logs, and forecasts. Proactively managing risks, issues, and changes to keep projects on track. Overseeing procurement processes, including tender documentation and contract administration. Building strong relationships with colleagues, stakeholders, partners, and the public, managing engagement effectively. About you We're looking for someone who has: Level 6 qualification, ideally in a highways, civils, transport engineering, or transport planning environment or equivalent experience. Practitioner level project management skills (Prince2 or similar) or equivalent experience. Demonstrable experience of managing and delivering large and/or complex projects. Strong organisational and time management skills, with the ability to prioritise competing demands. Excellent communication skills, able to produce clear, concise reports and advice for diverse audiences. Commercial awareness. A proactive approach to problem solving and adaptability to changing circumstances. Experience in stakeholder engagement. Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of benefits include Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in addition to your normal annual leave. Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi Scheme which allows office based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time off in the form of Flexi Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle to Work schemes. Training on the job - Support with upskilling skills through on the job training and qualifications. Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
Apr 19, 2026
Full time
Principal Project Manager Application Deadline: 19 April 2026 Department: Public Transport Development Employment Type: Permanent - Full Time Location: Sheffield Head Office Reporting To: Mark Graham Compensation: £55,949 - £59,907 / year Description Hours: 37 hours per week (full time) Contract: Permanent Salary: Grade 12 £55,949 - £59,907 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) The Mass Transit Renewal programme is a critical investment to modernise and future prove the region's transit systems. Given the scale, complexity, and strategic importance of the programme, the delivery team's capacity needs to increase. This is an exciting time to join SYMCA as we deliver this extensive asset renewal programme to upgrade the Supertram network and ensure the trams are reliable, safe, comfortable and fit for the future. Work has started and will continue over several years to renew the tram stops, the tracks, the traction power and the control & communications systems. The tram depot will be extensively refurbished and a fleet of new trams will be built and brought into use on the network. You will play a key role in driving this ambitious programme of transformational change to public transport in South Yorkshire. Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role (please see role profile attached). Please note, all applications should be made directly via our careers portal . Please note South Yorkshire Mayoral Combined Authority does not hold a sponsorship licence and cannot provide Skilled Worker sponsorship for any roles advertised. About the role As Principal Project Manager you'll lead multi disciplinary teams and manage large budgets to ensure projects are delivered on time and within scope. You'll also be responsible for stakeholder engagement, governance compliance, and risk management throughout project lifecycles. Main responsibilities include: Driving a set of projects to ensure delivery against agreed funding, outputs, and timescales. Managing, leading and coaching a team of Project Managers. Identifying and managing interdependencies across the projects you are responsible for, working with others to do the same across the programme. Managing project budgets and ensuring robust financial control. Producing and maintaining accurate project documentation, including schedules, reports, risk logs, and forecasts. Proactively managing risks, issues, and changes to keep projects on track. Overseeing procurement processes, including tender documentation and contract administration. Building strong relationships with colleagues, stakeholders, partners, and the public, managing engagement effectively. About you We're looking for someone who has: Level 6 qualification, ideally in a highways, civils, transport engineering, or transport planning environment or equivalent experience. Practitioner level project management skills (Prince2 or similar) or equivalent experience. Demonstrable experience of managing and delivering large and/or complex projects. Strong organisational and time management skills, with the ability to prioritise competing demands. Excellent communication skills, able to produce clear, concise reports and advice for diverse audiences. Commercial awareness. A proactive approach to problem solving and adaptability to changing circumstances. Experience in stakeholder engagement. Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of benefits include Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in addition to your normal annual leave. Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi Scheme which allows office based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time off in the form of Flexi Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle to Work schemes. Training on the job - Support with upskilling skills through on the job training and qualifications. Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
Fixed Term Contract Duration - 12 Months# About the Business Quilter Cheviot Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.# About the Role Level: 1Contract: 12 month FTCDepartment: Operations - Client Onboarding and MaintenanceLocation: - Senator House, LondonThe Client Onboarding and Maintenance Administrator plays a key role in ensuring the smooth opening and maintenance of client accounts.The role involves processing account openings and amendments for a wide range of client types and products including General Investment Accounts, ISAs, SIPPs, Offshore Bonds, Trusts, Charities, Corporates, and QROPS.Key Responsibilities:• Onboard client accounts to the firm's core investment management system (Figaro). • Quality check peer's submissions.Monitor departmental mailbox and update a wide range of client static data points. • Collaborate with Front Office teams and other Operations teams to ensure timely resolution of issues. • Identify opportunities to improve processes and efficiency.# About You • Previous experience in an operations role within Financial Services preferred.• Familiarity with CRM systems (e.g., WDX, Figaro) and intermediate MS Excel skills.• Strong attention to detail, organisational skills, and ability to manage priorities.• Excellent communication skills, both written and verbal.• Ability to work independently and as part of a team.• Investment Operations Certificate desirable but not essential. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more.
Apr 19, 2026
Full time
Fixed Term Contract Duration - 12 Months# About the Business Quilter Cheviot Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.# About the Role Level: 1Contract: 12 month FTCDepartment: Operations - Client Onboarding and MaintenanceLocation: - Senator House, LondonThe Client Onboarding and Maintenance Administrator plays a key role in ensuring the smooth opening and maintenance of client accounts.The role involves processing account openings and amendments for a wide range of client types and products including General Investment Accounts, ISAs, SIPPs, Offshore Bonds, Trusts, Charities, Corporates, and QROPS.Key Responsibilities:• Onboard client accounts to the firm's core investment management system (Figaro). • Quality check peer's submissions.Monitor departmental mailbox and update a wide range of client static data points. • Collaborate with Front Office teams and other Operations teams to ensure timely resolution of issues. • Identify opportunities to improve processes and efficiency.# About You • Previous experience in an operations role within Financial Services preferred.• Familiarity with CRM systems (e.g., WDX, Figaro) and intermediate MS Excel skills.• Strong attention to detail, organisational skills, and ability to manage priorities.• Excellent communication skills, both written and verbal.• Ability to work independently and as part of a team.• Investment Operations Certificate desirable but not essential. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more.
Business Implementation Manager - Smart Retail Ordering As a Business Implementation Manager at Primark, you will oversee the full planning, design, and rollout of Forecasting, Allocation, and Replenishment capabilities, acting as the critical bridge between business teams, technology, product, and external partners. You will play a key role in delivering Primark's new Smart Retail Ordering (SRO) solution-transforming how we forecast demand, place orders, and replenish stock across our global estate. This role is central to enabling smarter stock decisions, improved availability, and scalable operational processes that support Primark's international growth. You will help design and embed new forecasting models, strengthen planning capabilities, and ensure the organisation is equipped to adopt new digital tools, future ready operating models, and evolving ways of working. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Business Implementation Manager In this role, you'll collaborate with colleagues across a wide range of functions including Buying, Merchandising, Supply Chain, Retail, Finance, Technology, and multiple external partners. Here's a snapshot of your day to day: Lead the end-to-end planning, design, delivery, and Hypercare of the Smart Retail Ordering solution, ensuring it meets business objectives and drives measurable improvement in forecasting, allocation, and replenishment. Translate business requirements into system design, operational workflows, forecasting logic, and replenishment parameters. Validate that SRO functionality aligns with commercial goals, operational processes, and store execution requirements. Support capability building across the business to ensure teams can interpret forecast outputs and use the new tools confidently. Champion SRO across the organisation, driving strong engagement and business readiness with cross functional stakeholders. Lead collaboration with Technology Product Owners, solution architects, data teams, and external vendors to ensure alignment between technical solutions and business needs. Manage testing activities, user validation, and defect resolution to ensure a high quality deployment. Drive continuous improvement of the SRO, ensuring smooth integration with connected systems. Monitor operational performance post launch, identifying enhancements to improve accuracy, usability, or end to end efficiency. Alongside the Change Partner own change management, communications, and training activities, ensuring new processes and tools are understood, adopted, and embedded across the global network. Support developing engaging training content and deliver capability uplift to teams involved in forecasting, allocation, and replenishment. Manage and support business dependencies, ensuring aligned ways of working within the new Smart Retail Ordering model. Maintain strong vendor relationships and ensure delivery against agreed timelines, scope, and quality. Oversee budgets, resourcing, and governance. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 5+ years of Project Management experience Experience of working with retail systems is advantageous Strong knowledge of project management methods and tools, formal qualifications desirable Experience in delivering large scale projects involving multiple business and Technology streams Knowledge of retail or merchandising operation Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and helping you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology, please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference, education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at . REQ ID: JR-1778
Apr 19, 2026
Full time
Business Implementation Manager - Smart Retail Ordering As a Business Implementation Manager at Primark, you will oversee the full planning, design, and rollout of Forecasting, Allocation, and Replenishment capabilities, acting as the critical bridge between business teams, technology, product, and external partners. You will play a key role in delivering Primark's new Smart Retail Ordering (SRO) solution-transforming how we forecast demand, place orders, and replenish stock across our global estate. This role is central to enabling smarter stock decisions, improved availability, and scalable operational processes that support Primark's international growth. You will help design and embed new forecasting models, strengthen planning capabilities, and ensure the organisation is equipped to adopt new digital tools, future ready operating models, and evolving ways of working. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Business Implementation Manager In this role, you'll collaborate with colleagues across a wide range of functions including Buying, Merchandising, Supply Chain, Retail, Finance, Technology, and multiple external partners. Here's a snapshot of your day to day: Lead the end-to-end planning, design, delivery, and Hypercare of the Smart Retail Ordering solution, ensuring it meets business objectives and drives measurable improvement in forecasting, allocation, and replenishment. Translate business requirements into system design, operational workflows, forecasting logic, and replenishment parameters. Validate that SRO functionality aligns with commercial goals, operational processes, and store execution requirements. Support capability building across the business to ensure teams can interpret forecast outputs and use the new tools confidently. Champion SRO across the organisation, driving strong engagement and business readiness with cross functional stakeholders. Lead collaboration with Technology Product Owners, solution architects, data teams, and external vendors to ensure alignment between technical solutions and business needs. Manage testing activities, user validation, and defect resolution to ensure a high quality deployment. Drive continuous improvement of the SRO, ensuring smooth integration with connected systems. Monitor operational performance post launch, identifying enhancements to improve accuracy, usability, or end to end efficiency. Alongside the Change Partner own change management, communications, and training activities, ensuring new processes and tools are understood, adopted, and embedded across the global network. Support developing engaging training content and deliver capability uplift to teams involved in forecasting, allocation, and replenishment. Manage and support business dependencies, ensuring aligned ways of working within the new Smart Retail Ordering model. Maintain strong vendor relationships and ensure delivery against agreed timelines, scope, and quality. Oversee budgets, resourcing, and governance. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 5+ years of Project Management experience Experience of working with retail systems is advantageous Strong knowledge of project management methods and tools, formal qualifications desirable Experience in delivering large scale projects involving multiple business and Technology streams Knowledge of retail or merchandising operation Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and helping you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology, please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference, education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at . REQ ID: JR-1778
Capital One (Europe) Plc
Nottingham, Nottinghamshire
About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us toward our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you'll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we're looking for You don't need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season ticket loans, cycle to work scheme and enhanced parental leave Open plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information based technology company. Still founder led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 19, 2026
Full time
About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us toward our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you'll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we're looking for You don't need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season ticket loans, cycle to work scheme and enhanced parental leave Open plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information based technology company. Still founder led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Territory Manager Location: London (Field Based) Salary: Competitive + Company Car + Bonus structure An exciting opportunity has arisen for a driven and customer-focused Territory Manager to join a well-established international business delivering premium bespoke interior products. This role is ideal for someone with a passion for interior design and high end residential projects, who enjoys building relationships with architects, designers, and luxury clients while delivering tailored, technical solutions. The Role As Territory Manager, you will be responsible for managing and growing a defined London-based territory, working closely with clients at the premium end of the interiors market. Although this is a field based role, there will be occasional requirements to attend meetings at the head office in East Kent. Responsibilities: Building and maintaining strong relationships with architects, interior designers, and high-end residential clients Managing and developing existing accounts while identifying new business opportunities Delivering engaging and professional product presentations Providing on-site support, including technical advice and accurate measurements Supporting and training customers to maximise product usage and sales opportunities Effectively planning and managing your territory using CRM systems Ensuring exceptional customer service across all stages of the sales and project lifecycle Person specifications: Previous experience in furnishing or interior products, such as flooring and soft furnishings is essential A motivated, results-driven sales professional Confident, well-presented, and able to build strong client relationships Practical and hands-on, with proven ability to take precise site measurements Experienced in communicating technical product information Highly organised with strong time management skills Proactive, ambitious, and self-motivated Customer focused with a passion for delivering excellence IT literate (Word, Excel, Outlook, PowerPoint) A full clean UK driving licence If you're looking to join a forward-thinking company where you can make a real impact and develop your career in the luxury interiors market, we'd love to hear from you. Email:
Apr 19, 2026
Full time
Territory Manager Location: London (Field Based) Salary: Competitive + Company Car + Bonus structure An exciting opportunity has arisen for a driven and customer-focused Territory Manager to join a well-established international business delivering premium bespoke interior products. This role is ideal for someone with a passion for interior design and high end residential projects, who enjoys building relationships with architects, designers, and luxury clients while delivering tailored, technical solutions. The Role As Territory Manager, you will be responsible for managing and growing a defined London-based territory, working closely with clients at the premium end of the interiors market. Although this is a field based role, there will be occasional requirements to attend meetings at the head office in East Kent. Responsibilities: Building and maintaining strong relationships with architects, interior designers, and high-end residential clients Managing and developing existing accounts while identifying new business opportunities Delivering engaging and professional product presentations Providing on-site support, including technical advice and accurate measurements Supporting and training customers to maximise product usage and sales opportunities Effectively planning and managing your territory using CRM systems Ensuring exceptional customer service across all stages of the sales and project lifecycle Person specifications: Previous experience in furnishing or interior products, such as flooring and soft furnishings is essential A motivated, results-driven sales professional Confident, well-presented, and able to build strong client relationships Practical and hands-on, with proven ability to take precise site measurements Experienced in communicating technical product information Highly organised with strong time management skills Proactive, ambitious, and self-motivated Customer focused with a passion for delivering excellence IT literate (Word, Excel, Outlook, PowerPoint) A full clean UK driving licence If you're looking to join a forward-thinking company where you can make a real impact and develop your career in the luxury interiors market, we'd love to hear from you. Email:
Job Description Join us in helping to design and deliver safe, reliable systems that operate in some of the most complex engineering environments. As a Principal Safety Engineer, you'll play a key role in ensuring our products meet the highest safety and environmental standards throughout their entire lifecycle. Working within the Company Safety and Environmental Management System, you'll collaborate with multidisciplinary engineering teams, customers, partners and suppliers to analyse risks, influence design decisions and ensure the safe delivery of innovative systems. Your impact In this role, you will apply your safety analysis expertise across the full system lifecycle - from early requirements definition through design, development, manufacture, integration, acceptance testing, delivery and, when required, disposal. Your work will include: Conducting safety assessments across the lifecycle, from Hazard Identification through to the delivery of project Safety Case Reports. Performing detailed safety analyses using techniques such as Functional Failure Analysis, system requirements analysis and Fault Tree Analysis to identify risks and influence design decisions and architecture. Carrying out Environmental Impact Assessments to ensure products comply with relevant legislation and environmental standards. Developing Safety Requirements and identifying appropriate verification and validation methods. Building robust safety arguments supported by evidence to demonstrate compliance and support safety claims. Presenting the results of safety analysis to Integrated Project Teams and customers. Supporting incident or observation investigations where required. Working closely with engineers from multiple disciplines to solve complex technical challenges and deliver safe products. Contributing to the continuous improvement of the Company Safety Management System. What you'll bring We're looking for someone who enjoys solving complex problems and influencing system design through safety expertise. Experience analysing complex systems from a safety perspective, with an understanding of system functions. Knowledge and experience in developing Safety Case Reports for complex systems, ideally within an electronics or avionics environment. A self motivated mindset with a passion for learning new technologies and continuously improving your skills. The ability to collaborate across multiple subsystem teams, managing design complexity and uncertainty to help develop effective system solutions. Strong analytical and problem solving skills. Excellent communication skills, both written and verbal. Experience working with internal and external stakeholders at a variety of seniority levels. It would be great if you also have experience with CAMEO Systems Modeller Azure DOORS Adelard ASCE Isograph FaultTree+ Microsoft Office, particularly Word and Excel This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company, benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo, we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Luton - Cap. Green 300 Additional Locations GB - Bristol - Coldharbour Lane Contract Type Permanent Hybrid Working Hybrid
Apr 19, 2026
Full time
Job Description Join us in helping to design and deliver safe, reliable systems that operate in some of the most complex engineering environments. As a Principal Safety Engineer, you'll play a key role in ensuring our products meet the highest safety and environmental standards throughout their entire lifecycle. Working within the Company Safety and Environmental Management System, you'll collaborate with multidisciplinary engineering teams, customers, partners and suppliers to analyse risks, influence design decisions and ensure the safe delivery of innovative systems. Your impact In this role, you will apply your safety analysis expertise across the full system lifecycle - from early requirements definition through design, development, manufacture, integration, acceptance testing, delivery and, when required, disposal. Your work will include: Conducting safety assessments across the lifecycle, from Hazard Identification through to the delivery of project Safety Case Reports. Performing detailed safety analyses using techniques such as Functional Failure Analysis, system requirements analysis and Fault Tree Analysis to identify risks and influence design decisions and architecture. Carrying out Environmental Impact Assessments to ensure products comply with relevant legislation and environmental standards. Developing Safety Requirements and identifying appropriate verification and validation methods. Building robust safety arguments supported by evidence to demonstrate compliance and support safety claims. Presenting the results of safety analysis to Integrated Project Teams and customers. Supporting incident or observation investigations where required. Working closely with engineers from multiple disciplines to solve complex technical challenges and deliver safe products. Contributing to the continuous improvement of the Company Safety Management System. What you'll bring We're looking for someone who enjoys solving complex problems and influencing system design through safety expertise. Experience analysing complex systems from a safety perspective, with an understanding of system functions. Knowledge and experience in developing Safety Case Reports for complex systems, ideally within an electronics or avionics environment. A self motivated mindset with a passion for learning new technologies and continuously improving your skills. The ability to collaborate across multiple subsystem teams, managing design complexity and uncertainty to help develop effective system solutions. Strong analytical and problem solving skills. Excellent communication skills, both written and verbal. Experience working with internal and external stakeholders at a variety of seniority levels. It would be great if you also have experience with CAMEO Systems Modeller Azure DOORS Adelard ASCE Isograph FaultTree+ Microsoft Office, particularly Word and Excel This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company, benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo, we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Luton - Cap. Green 300 Additional Locations GB - Bristol - Coldharbour Lane Contract Type Permanent Hybrid Working Hybrid
Mechanical & Plumber Engineer United Grand Lodge of England are looking to hire a Mechanical & Plumber Engineer for the Building Services Department. The successful candidate will play a crucial role in coordinating, programming, and delivering all plumbing and mechanical repairs and maintenance for Freemasons' Hall. You will work closely with both internal direct labour teams and external framework providers to ensure efficient and effective service delivery. Background UGLE is the governing body of Freemasonry in England, Wales, the Channel Islands, the Isles of Man consisting of 48 Provinces roughly based on the old county boundaries and 32 Districts overseas. English Freemasonry is a membership organisation of 175,000 people meeting in more than 7,000 Lodges across the globe. Membership is open to any man over the age of 18 irrespective of their background, race or religion, with students also able to join one of 87 University Scheme Lodges. The largest Province in UGLE is Metropolitan in London with many Lodges meeting at Freemasons Hall in Covent Garden which also serves as the Headquarters for English Freemasonry worldwide. Freemasons' Hall is a unique art deco building which can date its origins back to 1769 when Freemasons first started meeting at this site. The current building was completed in 1933 as a memorial to those who died in the Great War. It houses 22 meeting rooms including some unique spaces regularly used for major international events and as film locations. The Hall itself provides a magnificent meeting place for UK and international masonic lodges. It is open to both Freemasons and the general public who are provided with both self-guided audio tours as well as guided tours of the facilities. The Museum of Freemasonry with one of the finest collections of masonic artefacts and archives in the world, is housed within the building. The United Grand Lodge of England is an equal opportunities employer. Duties: Assist Maintenance Manager in the organisation, management and co-ordination of on-site services to ensure service is maintained to the highest standard in all circumstances; Undertake maintenance and reactive activity, to a wide range of Mechanical and Plumbing Building Services equipment including but not limited distribution heating, boilers, pumps, compressed air systems, sanitary ware, fan coil and air handling units and BMS systems and other equipment found in modern commercial/industrial premises; Develop and implement maintenance programs and schedules to ensure timely completion of work; Be an essential part of the local team who will ensure the safe operation and repair of all M&E building services and fabric equipment on the site; Fault finding, planned and reactive maintenance of all plumbing systems on site; Be responsible for PPM and reactive work orders such as changing filters, inspections, unblocking drainage, dripping taps and leaking pipes; Keeping records of all preventative maintenance and repair work carried out and report any substandard or defective equipment; Perform scheduled maintenance service on plumbing systems and fixtures; Carry out tasks within typical plant room environments and at high level, working from platforms. All access training and PPE will be provided AHU's/FCU's filter changes. Boiler & Chiller checks (training will be provided) Temperature checks and flushing alongside our Handymen Working in line with the Permit to Work System; To implement systems that will ensure plant is maintained and operated to its optimum efficiency; Collaborating with the maintenance team to coordinate and prioritise tasks efficiently; Adhering to health and safety regulations while working on plumbing systems; Participate in departmental energy saving schemes and promote the understanding and importance of the economic use of energy; Take part in Appraisals/Performance Reviews including the recognition of training and development needs; Monitor site performance of sub-contractors and report poor performance; Use of IT systems (Handheld device) as part of the CAFM system; Work in line with issued Risk Assessments and Safe Systems of Work; Basic Water Hygiene duties such as; Temperature Testing, Monitoring, Sampling, Tank Cleans, Chlorination's; Essential Skills HND or NVQ or equivalent in a relevant subject (Plumbing/Mechanical) IOSH Passport or CSCS Card 5 years' experience in Plumbing building services and plant engineering An excellent communicator with an understanding of customer experience City and Guilds Legionella control within hot and cold water systems - Desirable Skills and Attributes: The following are essential: Excellent written and verbal communication skills Calm and confident manner Financial literacy and the ability to understand, interpret and communicate management information. Ability to work collaboratively with colleagues and build strong relationships Proficient in the use of Microsoft packages and Accounting Software Demonstrable experience of working within a credit control team A curious mind with the confidence and initiative to bring new ideas to the table. High attention to detail Transactional finance experience Hours of work: Full time (35 hours per week) Monday to Friday Salary and Benefits: Competitive salary plus the following benefits package: Private medical cover Pension (3.5% employee & 9% employer contributions - increasing to 12%) Free Life Assurance Holiday (25 days increasing to 30 days) Interest free season ticket loan Gym membership (subsidised) Pirkx benefits platform (inc EAP) Application details: To apply please send your CV and covering letter to: Rosey Hogan - HR Officer - United Grand Lodge of England via email to CVs received without a covering letter will not be considered. Closing date for applications is 5pm on Friday 1 May 2026.
Apr 19, 2026
Full time
Mechanical & Plumber Engineer United Grand Lodge of England are looking to hire a Mechanical & Plumber Engineer for the Building Services Department. The successful candidate will play a crucial role in coordinating, programming, and delivering all plumbing and mechanical repairs and maintenance for Freemasons' Hall. You will work closely with both internal direct labour teams and external framework providers to ensure efficient and effective service delivery. Background UGLE is the governing body of Freemasonry in England, Wales, the Channel Islands, the Isles of Man consisting of 48 Provinces roughly based on the old county boundaries and 32 Districts overseas. English Freemasonry is a membership organisation of 175,000 people meeting in more than 7,000 Lodges across the globe. Membership is open to any man over the age of 18 irrespective of their background, race or religion, with students also able to join one of 87 University Scheme Lodges. The largest Province in UGLE is Metropolitan in London with many Lodges meeting at Freemasons Hall in Covent Garden which also serves as the Headquarters for English Freemasonry worldwide. Freemasons' Hall is a unique art deco building which can date its origins back to 1769 when Freemasons first started meeting at this site. The current building was completed in 1933 as a memorial to those who died in the Great War. It houses 22 meeting rooms including some unique spaces regularly used for major international events and as film locations. The Hall itself provides a magnificent meeting place for UK and international masonic lodges. It is open to both Freemasons and the general public who are provided with both self-guided audio tours as well as guided tours of the facilities. The Museum of Freemasonry with one of the finest collections of masonic artefacts and archives in the world, is housed within the building. The United Grand Lodge of England is an equal opportunities employer. Duties: Assist Maintenance Manager in the organisation, management and co-ordination of on-site services to ensure service is maintained to the highest standard in all circumstances; Undertake maintenance and reactive activity, to a wide range of Mechanical and Plumbing Building Services equipment including but not limited distribution heating, boilers, pumps, compressed air systems, sanitary ware, fan coil and air handling units and BMS systems and other equipment found in modern commercial/industrial premises; Develop and implement maintenance programs and schedules to ensure timely completion of work; Be an essential part of the local team who will ensure the safe operation and repair of all M&E building services and fabric equipment on the site; Fault finding, planned and reactive maintenance of all plumbing systems on site; Be responsible for PPM and reactive work orders such as changing filters, inspections, unblocking drainage, dripping taps and leaking pipes; Keeping records of all preventative maintenance and repair work carried out and report any substandard or defective equipment; Perform scheduled maintenance service on plumbing systems and fixtures; Carry out tasks within typical plant room environments and at high level, working from platforms. All access training and PPE will be provided AHU's/FCU's filter changes. Boiler & Chiller checks (training will be provided) Temperature checks and flushing alongside our Handymen Working in line with the Permit to Work System; To implement systems that will ensure plant is maintained and operated to its optimum efficiency; Collaborating with the maintenance team to coordinate and prioritise tasks efficiently; Adhering to health and safety regulations while working on plumbing systems; Participate in departmental energy saving schemes and promote the understanding and importance of the economic use of energy; Take part in Appraisals/Performance Reviews including the recognition of training and development needs; Monitor site performance of sub-contractors and report poor performance; Use of IT systems (Handheld device) as part of the CAFM system; Work in line with issued Risk Assessments and Safe Systems of Work; Basic Water Hygiene duties such as; Temperature Testing, Monitoring, Sampling, Tank Cleans, Chlorination's; Essential Skills HND or NVQ or equivalent in a relevant subject (Plumbing/Mechanical) IOSH Passport or CSCS Card 5 years' experience in Plumbing building services and plant engineering An excellent communicator with an understanding of customer experience City and Guilds Legionella control within hot and cold water systems - Desirable Skills and Attributes: The following are essential: Excellent written and verbal communication skills Calm and confident manner Financial literacy and the ability to understand, interpret and communicate management information. Ability to work collaboratively with colleagues and build strong relationships Proficient in the use of Microsoft packages and Accounting Software Demonstrable experience of working within a credit control team A curious mind with the confidence and initiative to bring new ideas to the table. High attention to detail Transactional finance experience Hours of work: Full time (35 hours per week) Monday to Friday Salary and Benefits: Competitive salary plus the following benefits package: Private medical cover Pension (3.5% employee & 9% employer contributions - increasing to 12%) Free Life Assurance Holiday (25 days increasing to 30 days) Interest free season ticket loan Gym membership (subsidised) Pirkx benefits platform (inc EAP) Application details: To apply please send your CV and covering letter to: Rosey Hogan - HR Officer - United Grand Lodge of England via email to CVs received without a covering letter will not be considered. Closing date for applications is 5pm on Friday 1 May 2026.
Job Summary First 6 months at 0% overhead! 20% overheads after first 6 month Retention bonuses Monthly overhead Cap! Family+ (one of the best payment systems in Canada) ABOUT THE OPPORTUNITY: With zero overhead for your first six months , followed by just 20% ongoing overhead (including billing and mentorship), this clinic setup is ideal for physicians who want to focus on care while building wealth. There is also an extra rural billing top up of 5% on all your billings. ABOUT THE LOCATION: Housing & Cost of Living: Highly attractive affordability, allowing physicians to significantly increase disposable income and quality of life. Amenities: A well-developed mid-sized city offering a full range of healthcare services, shopping centres, restaurants, and urban infrastructure-combining big-city convenience with shorter wait times and easier access. Schools & Childcare: Solid public education system with diverse schooling options, manageable class sizes, and generally more accessible childcare compared to larger metropolitan areas. Transport: Served by an international airport located within the city, offering direct and connecting flights globally , making travel easy and efficient. Recreational & Lifestyle Highlights: A vibrant lifestyle with a strong arts and cultural scene, numerous festivals, diverse dining options, and proximity to lakes, nature parks, and outdoor activities year-round. Climate: Known for around 300+ sunny days per year , offering bright winters and excellent conditions for outdoor activities in all seasons. Multiculturality: A diverse and welcoming population, with a growing immigrant community, multiple places of worship (including mosques and churches), cultural festivals, and structured newcomer integration programs. City Dynamism: A stable and growing regional hub with strong demand in healthcare, affordable business environment, and increasing opportunities across education, services, and public sector roles-supporting long-term family settlement. Unique Area Highlights: Offers a rare balance of urban opportunity and affordability -physicians can build a busy practice quickly while enjoying a high standard of living, minimal commute times, and the ability to invest and grow financially much faster than in major cities. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , Or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Apr 19, 2026
Full time
Job Summary First 6 months at 0% overhead! 20% overheads after first 6 month Retention bonuses Monthly overhead Cap! Family+ (one of the best payment systems in Canada) ABOUT THE OPPORTUNITY: With zero overhead for your first six months , followed by just 20% ongoing overhead (including billing and mentorship), this clinic setup is ideal for physicians who want to focus on care while building wealth. There is also an extra rural billing top up of 5% on all your billings. ABOUT THE LOCATION: Housing & Cost of Living: Highly attractive affordability, allowing physicians to significantly increase disposable income and quality of life. Amenities: A well-developed mid-sized city offering a full range of healthcare services, shopping centres, restaurants, and urban infrastructure-combining big-city convenience with shorter wait times and easier access. Schools & Childcare: Solid public education system with diverse schooling options, manageable class sizes, and generally more accessible childcare compared to larger metropolitan areas. Transport: Served by an international airport located within the city, offering direct and connecting flights globally , making travel easy and efficient. Recreational & Lifestyle Highlights: A vibrant lifestyle with a strong arts and cultural scene, numerous festivals, diverse dining options, and proximity to lakes, nature parks, and outdoor activities year-round. Climate: Known for around 300+ sunny days per year , offering bright winters and excellent conditions for outdoor activities in all seasons. Multiculturality: A diverse and welcoming population, with a growing immigrant community, multiple places of worship (including mosques and churches), cultural festivals, and structured newcomer integration programs. City Dynamism: A stable and growing regional hub with strong demand in healthcare, affordable business environment, and increasing opportunities across education, services, and public sector roles-supporting long-term family settlement. Unique Area Highlights: Offers a rare balance of urban opportunity and affordability -physicians can build a busy practice quickly while enjoying a high standard of living, minimal commute times, and the ability to invest and grow financially much faster than in major cities. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , Or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Business Development Manager page is loaded Business Development Managerlocations: Cardiff, Wales (Imaginet)time type: Full timeposted on: Posted Todayjob requisition id: R50028 Job Description: Imaginet background Imaginet provides bespoke online solutions, primarily to the transport sector, including web and app development, and complex third-party systems integrations. Our goal is to assist our clients to provide intuitive journey planning and ticket purchase options for travelling customers.We specialise in the development of transaction based solutions with high levels of integration with back office systems. Our experience shows that our commercial clients stay with us longer, commission more additional work and value our high levels of hosting service reliability and support.We deliver all projects with our in-house resources. This encompasses project management, design/UX, front end build, technical development and hosting services. We experience high levels of customer satisfaction working closely as a joint team to deliver bespoke web sites and apps underpinned by excellent hosting service reliability and support. As a result, our client relationships have proven longevity and have contributed to our core revenue. Business Development Manager In order to support continuous growth, Imaginet are looking for an Account & Business Development Manager to join the team.In this varied role, you will be responsible for both existing and new business growth and retention.The successful candidate will report to the Managing Director and will be responsible for the following: Business Development: Generate your own leads for new business through a variety of tools and techniques Identify and target new business opportunities that will maximise sales revenues and margins, through attending meetings with potential clients to promote Imaginet's app and web development solutions Identify and develop new areas for business growth Account Management: Develop & maintain allocated existing client accounts Identify and target existing client growth opportunities that will maximise sales revenues and margins Prepare and maintain existing client sales opportunities Provide excellent customer services to clients over the phone or in person General Duties : Maintain an in-depth knowledge of Imaginet's product portfolio and awareness of competitor products Maintain an awareness of industry trends Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets Learn, adopt and adhere to the company sales guidelines and standard operating procedures (SOPs). This includes maintaining and developing the Company's Zoho CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates Provide regular updates to the Senior Leadership Team on progress against targets Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded Present the Company solution without misrepresenting solutions and associated products both in person & online Prepare and present quotations/proposals to sales opportunities Maximise profit on all potential sales opportunities Negotiate and close sales Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders Attend exhibitions, trade fairs and other relevant trade events to promote the Company and product to clients and to engage with potential new clients Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.This list is not exhaustive and you may be required to undertake other duties, as and when required by the business. JOB QUALIFICATIONS: A background within the Transport industry Proven record in selling online business application solutions Relevant professional sales training and experience A good degree of computer literacy and technical competency Your personal characteristics will include: High degree of self-motivation Honesty and Integrity Strong negotiation skills and ability to close sales Excellent written, verbal and presentation communications skills The ability to build and foster business relationships Good understanding of technology and how it is applied in business Demonstrable evidence of organising your own time Be energetic and enthusiastic Have a strong customer solution mindset Be goal orientated Have the ability to overcome obstacles and setbacks. Willingness to learn Ability to work alone Happy to travel including overnight stays Business Unit: Imaginet Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 19, 2026
Full time
Business Development Manager page is loaded Business Development Managerlocations: Cardiff, Wales (Imaginet)time type: Full timeposted on: Posted Todayjob requisition id: R50028 Job Description: Imaginet background Imaginet provides bespoke online solutions, primarily to the transport sector, including web and app development, and complex third-party systems integrations. Our goal is to assist our clients to provide intuitive journey planning and ticket purchase options for travelling customers.We specialise in the development of transaction based solutions with high levels of integration with back office systems. Our experience shows that our commercial clients stay with us longer, commission more additional work and value our high levels of hosting service reliability and support.We deliver all projects with our in-house resources. This encompasses project management, design/UX, front end build, technical development and hosting services. We experience high levels of customer satisfaction working closely as a joint team to deliver bespoke web sites and apps underpinned by excellent hosting service reliability and support. As a result, our client relationships have proven longevity and have contributed to our core revenue. Business Development Manager In order to support continuous growth, Imaginet are looking for an Account & Business Development Manager to join the team.In this varied role, you will be responsible for both existing and new business growth and retention.The successful candidate will report to the Managing Director and will be responsible for the following: Business Development: Generate your own leads for new business through a variety of tools and techniques Identify and target new business opportunities that will maximise sales revenues and margins, through attending meetings with potential clients to promote Imaginet's app and web development solutions Identify and develop new areas for business growth Account Management: Develop & maintain allocated existing client accounts Identify and target existing client growth opportunities that will maximise sales revenues and margins Prepare and maintain existing client sales opportunities Provide excellent customer services to clients over the phone or in person General Duties : Maintain an in-depth knowledge of Imaginet's product portfolio and awareness of competitor products Maintain an awareness of industry trends Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets Learn, adopt and adhere to the company sales guidelines and standard operating procedures (SOPs). This includes maintaining and developing the Company's Zoho CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates Provide regular updates to the Senior Leadership Team on progress against targets Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded Present the Company solution without misrepresenting solutions and associated products both in person & online Prepare and present quotations/proposals to sales opportunities Maximise profit on all potential sales opportunities Negotiate and close sales Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders Attend exhibitions, trade fairs and other relevant trade events to promote the Company and product to clients and to engage with potential new clients Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.This list is not exhaustive and you may be required to undertake other duties, as and when required by the business. JOB QUALIFICATIONS: A background within the Transport industry Proven record in selling online business application solutions Relevant professional sales training and experience A good degree of computer literacy and technical competency Your personal characteristics will include: High degree of self-motivation Honesty and Integrity Strong negotiation skills and ability to close sales Excellent written, verbal and presentation communications skills The ability to build and foster business relationships Good understanding of technology and how it is applied in business Demonstrable evidence of organising your own time Be energetic and enthusiastic Have a strong customer solution mindset Be goal orientated Have the ability to overcome obstacles and setbacks. Willingness to learn Ability to work alone Happy to travel including overnight stays Business Unit: Imaginet Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role At Connexin Live, Hull , live events don't just happen-they're meticulously planned, expertly coordinated, and brilliantly delivered. As C&E Sales Administrator , you'll be at the heart of that process, playing a vital role in turning enquiries into unforgettable conferences, exhibitions, and live experiences. You'll support the sales team by ensuring every detail is captured, every deadline is met, and every client interaction reflects the professionalism and ambition of Connexin Live. From handling event enquiries and contracts to coordinating and issuing event contracts invoices and purchases ; you'll help create the foundations that allow exceptional events to thrive-all while working in a fast paced, event led environment where no two days are the same. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Being the first point of contact for events enquiries , responding quickly and professionally, qualifying opportunities, and preparing clear, compelling proposals and quotes. Keeping everything commercially tight and organised , managing contracts, invoices, and documentation accurately so nothing slips through the cracks. Owning the venue diary and sales pipeline , tracking enquiries, deadlines, and follow ups to help convert interest into confirmed events. Supporting standout client experiences , coordinating site visits and meetings and making sure every interaction feels seamless and well prepared. Connecting sales to delivery , producing detailed event files, sharing clear briefs with operations, tech, and F&B teams, and continually improving how we work behind the scenes. We are looking for someone with: Experience in a sales support, coordination, or events admin role, gained from venues, hospitality, or live events, with the confidence to juggle multiple priorities and keep things moving. Strong organisation and attention to detail, especially when it comes to proposals, contracts, and financial accuracy. Clear and confident communication skills, both written and verbal, with the ability to work well with clients and internal teams alike. Good working knowledge of Microsoft Office, particularly Excel and Outlook, and confidence picking up new systems quickly. A proactive, commercial mindset, bringing a solutions focused approach, a team first attitude, and a genuine commitment to delivering great service. Recruitment Process Outlined: 1st Stage- Intro-Call with Talent Team 2nd Stage- Interview with Head of Sales & Marketing Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 19, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role At Connexin Live, Hull , live events don't just happen-they're meticulously planned, expertly coordinated, and brilliantly delivered. As C&E Sales Administrator , you'll be at the heart of that process, playing a vital role in turning enquiries into unforgettable conferences, exhibitions, and live experiences. You'll support the sales team by ensuring every detail is captured, every deadline is met, and every client interaction reflects the professionalism and ambition of Connexin Live. From handling event enquiries and contracts to coordinating and issuing event contracts invoices and purchases ; you'll help create the foundations that allow exceptional events to thrive-all while working in a fast paced, event led environment where no two days are the same. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Being the first point of contact for events enquiries , responding quickly and professionally, qualifying opportunities, and preparing clear, compelling proposals and quotes. Keeping everything commercially tight and organised , managing contracts, invoices, and documentation accurately so nothing slips through the cracks. Owning the venue diary and sales pipeline , tracking enquiries, deadlines, and follow ups to help convert interest into confirmed events. Supporting standout client experiences , coordinating site visits and meetings and making sure every interaction feels seamless and well prepared. Connecting sales to delivery , producing detailed event files, sharing clear briefs with operations, tech, and F&B teams, and continually improving how we work behind the scenes. We are looking for someone with: Experience in a sales support, coordination, or events admin role, gained from venues, hospitality, or live events, with the confidence to juggle multiple priorities and keep things moving. Strong organisation and attention to detail, especially when it comes to proposals, contracts, and financial accuracy. Clear and confident communication skills, both written and verbal, with the ability to work well with clients and internal teams alike. Good working knowledge of Microsoft Office, particularly Excel and Outlook, and confidence picking up new systems quickly. A proactive, commercial mindset, bringing a solutions focused approach, a team first attitude, and a genuine commitment to delivering great service. Recruitment Process Outlined: 1st Stage- Intro-Call with Talent Team 2nd Stage- Interview with Head of Sales & Marketing Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Where will a career at Macquarie take you? Our team leads the mechanical, electrical, and public health engineering design and delivery for our European Head Office refurbishment. We work closely with technical, commercial and workplace partners to create safe, resilient, and efficient engineering systems that genuinely meet the needs of the people who use the space every day. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. Press space or enter keys to toggle section visibility Play a critical part in shaping the future of our workplace by overseeing and guiding the design, installation, and commissioning of all building services to meet our safety, performance, and sustainability standards. Translating complex engineering issues into clear information for a wide range of stakeholders and supporting the smooth coordination across all project stages. You will provide hands on technical oversight, including witnessing testing, reviewing, and agreeing designs, working closely with, and directing, contractors and internal stakeholders. Press space or enter keys to toggle section visibility Deep technical knowledge across mechanical, electrical, and public health engineering streams. Experience with HVAC systems is especially valuable. 5+ years' experience in engineering design, delivery or oversight within complex built environments, and ability to assess whether designs are fit for purpose. Degree qualifications in mechanical or electrical engineering, ideally with professional membership. Experience leading engineering activities, reviewing designs and guiding consultants and contractors. Ability to translate complex engineering challenges into clear, concise language that helps stakeholders understand risks, constraints, and decisions. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Press space or enter keys to toggle section visibility What we offer Press space or enter keys to toggle section visibility At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 1 wellbeing leave day per year and a minimum of 25 days of annual leave. 26 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers Paid fertility leave for those undergoing or supporting fertility treatment 2 days of paid volunteer leave and donation matching Access to a wide range of salary sacrificing options Benefits and initiatives to support your physical, mental and financial wellbeing including, comprehensive medical and life insurance cover Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Access to company funded emergency and backup dependent care services Recognition and service awards Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment Press space or enter keys to toggle section visibility In our Corporate Operations Group, you will work at the heart of Macquarie to deliver for our people, businesses, and their customers. We're a global, collaborative team with deep expertise in technology, data, digital, market operations, corporate real estate, business resilience, procurement and global security. Press space or enter keys to toggle section visibility Our commitment to diversity, equity and inclusion Press space or enter keys to toggle section visibility We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
Apr 19, 2026
Full time
Where will a career at Macquarie take you? Our team leads the mechanical, electrical, and public health engineering design and delivery for our European Head Office refurbishment. We work closely with technical, commercial and workplace partners to create safe, resilient, and efficient engineering systems that genuinely meet the needs of the people who use the space every day. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. Press space or enter keys to toggle section visibility Play a critical part in shaping the future of our workplace by overseeing and guiding the design, installation, and commissioning of all building services to meet our safety, performance, and sustainability standards. Translating complex engineering issues into clear information for a wide range of stakeholders and supporting the smooth coordination across all project stages. You will provide hands on technical oversight, including witnessing testing, reviewing, and agreeing designs, working closely with, and directing, contractors and internal stakeholders. Press space or enter keys to toggle section visibility Deep technical knowledge across mechanical, electrical, and public health engineering streams. Experience with HVAC systems is especially valuable. 5+ years' experience in engineering design, delivery or oversight within complex built environments, and ability to assess whether designs are fit for purpose. Degree qualifications in mechanical or electrical engineering, ideally with professional membership. Experience leading engineering activities, reviewing designs and guiding consultants and contractors. Ability to translate complex engineering challenges into clear, concise language that helps stakeholders understand risks, constraints, and decisions. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Press space or enter keys to toggle section visibility What we offer Press space or enter keys to toggle section visibility At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 1 wellbeing leave day per year and a minimum of 25 days of annual leave. 26 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers Paid fertility leave for those undergoing or supporting fertility treatment 2 days of paid volunteer leave and donation matching Access to a wide range of salary sacrificing options Benefits and initiatives to support your physical, mental and financial wellbeing including, comprehensive medical and life insurance cover Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Access to company funded emergency and backup dependent care services Recognition and service awards Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment Press space or enter keys to toggle section visibility In our Corporate Operations Group, you will work at the heart of Macquarie to deliver for our people, businesses, and their customers. We're a global, collaborative team with deep expertise in technology, data, digital, market operations, corporate real estate, business resilience, procurement and global security. Press space or enter keys to toggle section visibility Our commitment to diversity, equity and inclusion Press space or enter keys to toggle section visibility We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
RDQ426R108 About the Role Lead a team dedicated to embedding security into Databricks' core platforms - including compute, identity, data plane, control plane, Kubernetes infrastructure, and developer frameworks. Shape company wide security architecture by driving "secure by default" platforms, opinionated frameworks, and systemic guardrails. Partner closely with engineering teams to make the secure path the easiest path. Eliminate entire classes of security risk through scalable design, not manual reviews or ticket triage. Set technical direction and empower engineers to build secure systems at massive scale. The Impact You Will Have Build secure platforms: Integrate security into infrastructure and platform systems from the ground up. Create reusable security frameworks: Develop secure reference architectures and automated guardrails that simplify adoption. Reduce systemic risks: Identify patterns of architectural weaknesses and drive durable, root cause fixes across product areas. Influence roadmaps: Work with engineering and Red Teams to validate assumptions, improve controls, and strengthen design decisions. Scale security leadership: Grow and mentor senior security engineers, ensuring engagement happens early and proactively. Drive meaningful outcomes: Within 12 months, your team will enable security frameworks to be adopted by default, eliminate recurring vulnerability classes, and permanently reduce at least one major systemic risk. What We Look For Deep technical background in distributed systems, cloud, or platform security. Proven experience securing large scale, multi tenant architectures. Strong grasp of identity, authorization, isolation, and cryptographic trust boundaries. Comfortable influencing principal engineers and product roadmaps. Demonstrated success leading technically senior engineers with high autonomy. A mindset that focuses on failure chains, not just individual vulnerabilities. Passion for building security solutions that are scalable, elegant, and frictionless for developers. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Apr 19, 2026
Full time
RDQ426R108 About the Role Lead a team dedicated to embedding security into Databricks' core platforms - including compute, identity, data plane, control plane, Kubernetes infrastructure, and developer frameworks. Shape company wide security architecture by driving "secure by default" platforms, opinionated frameworks, and systemic guardrails. Partner closely with engineering teams to make the secure path the easiest path. Eliminate entire classes of security risk through scalable design, not manual reviews or ticket triage. Set technical direction and empower engineers to build secure systems at massive scale. The Impact You Will Have Build secure platforms: Integrate security into infrastructure and platform systems from the ground up. Create reusable security frameworks: Develop secure reference architectures and automated guardrails that simplify adoption. Reduce systemic risks: Identify patterns of architectural weaknesses and drive durable, root cause fixes across product areas. Influence roadmaps: Work with engineering and Red Teams to validate assumptions, improve controls, and strengthen design decisions. Scale security leadership: Grow and mentor senior security engineers, ensuring engagement happens early and proactively. Drive meaningful outcomes: Within 12 months, your team will enable security frameworks to be adopted by default, eliminate recurring vulnerability classes, and permanently reduce at least one major systemic risk. What We Look For Deep technical background in distributed systems, cloud, or platform security. Proven experience securing large scale, multi tenant architectures. Strong grasp of identity, authorization, isolation, and cryptographic trust boundaries. Comfortable influencing principal engineers and product roadmaps. Demonstrated success leading technically senior engineers with high autonomy. A mindset that focuses on failure chains, not just individual vulnerabilities. Passion for building security solutions that are scalable, elegant, and frictionless for developers. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Helpdesk Service Controller Leeds - White Rose Park (with 1 day hybrid home working) Permanent £27,000 - £27,500 + private healthcare + Flexible Benefits Summary We're excited to offer a fantastic opportunity for a Helpdesk Service Controller to join our dynamic team at the newly opened Leeds Facilities Office in White Rose Park. In this role, you'll work closely with our Service Centre team to manage and allocate resources, ensuring that all planned maintenance, remedial, and reactive works are completed efficiently by our engineers Some of the key deliverables in this role will include: Oversee the delivery of Planned Maintenance, Remedial, and Reactive works for designated clients. Update NG Bailey's system with new work orders and assign them to either NG Bailey engineers or approved subcontractors. Ensure engineer workloads are balanced by considering geography and availability, reassigning tasks as necessary. Confirm all completed works have the appropriate paperwork attached and ensure work orders are updated and closed in the system. What we're looking for : We're seeking someone who thrives in a customer-facing role and enjoys interacting with clients and customers by email and phone. Ideally, you will have: Strong Communication Skills: Clear, concise, and professional interaction with clients and team members. Organizational Ability: Comfortable managing tasks and schedules in a fast-paced environment. Tech-Savvy: Proficient in using computer systems; previous experience with facilities management systems is a bonus, but a willingness to learn is essential. Attention to Detail: Ensuring all paperwork is accurate and work orders are properly completed Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 19, 2026
Full time
Helpdesk Service Controller Leeds - White Rose Park (with 1 day hybrid home working) Permanent £27,000 - £27,500 + private healthcare + Flexible Benefits Summary We're excited to offer a fantastic opportunity for a Helpdesk Service Controller to join our dynamic team at the newly opened Leeds Facilities Office in White Rose Park. In this role, you'll work closely with our Service Centre team to manage and allocate resources, ensuring that all planned maintenance, remedial, and reactive works are completed efficiently by our engineers Some of the key deliverables in this role will include: Oversee the delivery of Planned Maintenance, Remedial, and Reactive works for designated clients. Update NG Bailey's system with new work orders and assign them to either NG Bailey engineers or approved subcontractors. Ensure engineer workloads are balanced by considering geography and availability, reassigning tasks as necessary. Confirm all completed works have the appropriate paperwork attached and ensure work orders are updated and closed in the system. What we're looking for : We're seeking someone who thrives in a customer-facing role and enjoys interacting with clients and customers by email and phone. Ideally, you will have: Strong Communication Skills: Clear, concise, and professional interaction with clients and team members. Organizational Ability: Comfortable managing tasks and schedules in a fast-paced environment. Tech-Savvy: Proficient in using computer systems; previous experience with facilities management systems is a bonus, but a willingness to learn is essential. Attention to Detail: Ensuring all paperwork is accurate and work orders are properly completed Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Location: Gateshead, Hybrid working Salary: Competitive This is a great opportunity to join our IT team in Gateshead. As an IT Service Desk Analyst, you'll support the wider team by managing and administering user services, helping to ensure smooth and efficient IT operations across the business. If you're organised, proactive, and enjoy solving problems, this could be the perfect next step in your career. As an IT Service Desk Analyst,you'll: Administer and manage internal line-of-business software systems. Maintain, update, and create documentation to support IT processes. Support IT assets and equipment including iPads, laptops, and mobile phones, liaising with external mobile communications providers. Troubleshoot network issues and liaise with network providers to resolve them. Take incoming calls and provide remote support for IT issues. Assist with IT projects as needed. As an IT Service Desk Analyst,you'll have: A strong administrative background and the ability to carry out general administrative tasks efficiently. Effective communication skills, both verbal and written, with a professional and approachable manner. The ability to manage competing demands and work across a diverse organisation. A collaborative mindset and strong attention to detail. A logical and structured approach to problem-solving. What we offer you The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. What's in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership - You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support Life assurance cover 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year - Give back to a cause that matters to you Exclusive perks and discounts - More than 250 deals available Ongoing training and development - From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards - Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role.
Apr 19, 2026
Full time
Location: Gateshead, Hybrid working Salary: Competitive This is a great opportunity to join our IT team in Gateshead. As an IT Service Desk Analyst, you'll support the wider team by managing and administering user services, helping to ensure smooth and efficient IT operations across the business. If you're organised, proactive, and enjoy solving problems, this could be the perfect next step in your career. As an IT Service Desk Analyst,you'll: Administer and manage internal line-of-business software systems. Maintain, update, and create documentation to support IT processes. Support IT assets and equipment including iPads, laptops, and mobile phones, liaising with external mobile communications providers. Troubleshoot network issues and liaise with network providers to resolve them. Take incoming calls and provide remote support for IT issues. Assist with IT projects as needed. As an IT Service Desk Analyst,you'll have: A strong administrative background and the ability to carry out general administrative tasks efficiently. Effective communication skills, both verbal and written, with a professional and approachable manner. The ability to manage competing demands and work across a diverse organisation. A collaborative mindset and strong attention to detail. A logical and structured approach to problem-solving. What we offer you The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. What's in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership - You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support Life assurance cover 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year - Give back to a cause that matters to you Exclusive perks and discounts - More than 250 deals available Ongoing training and development - From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards - Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role.
Babcock Mission Critical Services España SA.
Bristol, Gloucestershire
Service Desk Manager Location: Bristol, GB, BS16 1EJ Onsite or Hybrid: Job Title: Service Desk Manager Role Type: Full time / Permanent Role ID: SF72222 Lead a high performing team delivering critical IT services that keep defence operations running smoothly At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Manager at our Babcock Technology Centre site. The role As a Service Desk Manager, you'll take the lead in managing the day to day performance of our support teams. You'll be a key figure in maintaining the quality, reliability and responsiveness of the IT services that underpin Babcock's critical operations, including those that directly support national defence. Day to day, you'll be responsible for achieving service delivery targets, driving continuous improvement, ensuring strong customer relationships, and maintaining excellence in Incident Management. This is an exciting opportunity to take ownership of service performance within a high impact digital environment, grow your leadership capability, and play a meaningful role in supporting UK defence related operations. Oversee the day to day running of the Service Desk, ensuring seamless IT service provision. Act as the Management Representative for DNDC service delivery, ensuring all obligations are met. Manage incidents within the ITSM tool, ensuring service performance targets are achieved. Ensure Incident Management processes are consistently followed, including reporting and continuous improvement activity. Build and maintain effective working relationships with customers, internal stakeholders and industry partners. This role is full time, 35 hours per week and is based on site at Babcock Technology Centre. Essential Experience Excellent analytical and problem solving skills. Practical experience of the full systems development lifecycle (waterfall, agile etc.). Strong root cause analysis capability. A solid understanding of business process and information management principles. Ability to work well under pressure, meet deadlines, and communicate confidently at all levels. Qualifications Degree level education in IT, project/programme management or a related discipline. ITIL v4 certification. Additional training or certifications in IT service management, service operations or digital leadership - Desirable Security Clearance The successful candidate must be a sole UK National who is able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we Offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Apr 19, 2026
Full time
Service Desk Manager Location: Bristol, GB, BS16 1EJ Onsite or Hybrid: Job Title: Service Desk Manager Role Type: Full time / Permanent Role ID: SF72222 Lead a high performing team delivering critical IT services that keep defence operations running smoothly At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Manager at our Babcock Technology Centre site. The role As a Service Desk Manager, you'll take the lead in managing the day to day performance of our support teams. You'll be a key figure in maintaining the quality, reliability and responsiveness of the IT services that underpin Babcock's critical operations, including those that directly support national defence. Day to day, you'll be responsible for achieving service delivery targets, driving continuous improvement, ensuring strong customer relationships, and maintaining excellence in Incident Management. This is an exciting opportunity to take ownership of service performance within a high impact digital environment, grow your leadership capability, and play a meaningful role in supporting UK defence related operations. Oversee the day to day running of the Service Desk, ensuring seamless IT service provision. Act as the Management Representative for DNDC service delivery, ensuring all obligations are met. Manage incidents within the ITSM tool, ensuring service performance targets are achieved. Ensure Incident Management processes are consistently followed, including reporting and continuous improvement activity. Build and maintain effective working relationships with customers, internal stakeholders and industry partners. This role is full time, 35 hours per week and is based on site at Babcock Technology Centre. Essential Experience Excellent analytical and problem solving skills. Practical experience of the full systems development lifecycle (waterfall, agile etc.). Strong root cause analysis capability. A solid understanding of business process and information management principles. Ability to work well under pressure, meet deadlines, and communicate confidently at all levels. Qualifications Degree level education in IT, project/programme management or a related discipline. ITIL v4 certification. Additional training or certifications in IT service management, service operations or digital leadership - Desirable Security Clearance The successful candidate must be a sole UK National who is able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we Offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
