Global Financial Crimes Specialist - IT SPOC Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Role Description: This role is accountable for developing and maintaining technology solutions that strengthen compliance and operational risk management. The position focuses delivering exceptional technology support to the wider Global Financial Crimes (GFC) team. Working closely with Global Financial Crimes leadership, the role ensures systems and processes are optimised through technology, aligned with the Compliance and Operational Risk Management (CORM) Program, Enterprise Policies, and Fraud Risk Management Standards. Responsibilities: Activities this role performs include, but are not limited to: Provide onsite physical support for GFC to site all technology requirements as well as providing support for the global Non-US investigations team. Troubleshoot and resolve hardware and software issues for end-users. Install, configure, and maintain desktops, laptops, and peripheral devices. Support audio-visual equipment for meetings and events. Ensure network connectivity and assist with basic network troubleshooting. Coordinate with remote IT teams for escalated issues and system updates. Maintain inventory of technology equipment and manage asset tracking. Assist with onboarding and offboarding of employees, including device setup. Ensure compliance with security policies and procedures during all support activities. Provide timely and professional customer service to internal stakeholders. Required Skills: Proven experience in IT support or a similar technical role. Strong knowledge of hardware, software, and networking fundamentals. Familiarity with Bank operating systems and common enterprise applications. Ability to troubleshoot and resolve technical issues efficiently. Excellent communication and interpersonal skills for supporting end-users. Strong organisational skills and attention to detail. Ability to work independently and manage multiple priorities. Experience with audio-visual equipment setup and support is a plus. Knowledge of IT security best practices and compliance requirements. Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief , political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Jan 20, 2026
Full time
Global Financial Crimes Specialist - IT SPOC Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Role Description: This role is accountable for developing and maintaining technology solutions that strengthen compliance and operational risk management. The position focuses delivering exceptional technology support to the wider Global Financial Crimes (GFC) team. Working closely with Global Financial Crimes leadership, the role ensures systems and processes are optimised through technology, aligned with the Compliance and Operational Risk Management (CORM) Program, Enterprise Policies, and Fraud Risk Management Standards. Responsibilities: Activities this role performs include, but are not limited to: Provide onsite physical support for GFC to site all technology requirements as well as providing support for the global Non-US investigations team. Troubleshoot and resolve hardware and software issues for end-users. Install, configure, and maintain desktops, laptops, and peripheral devices. Support audio-visual equipment for meetings and events. Ensure network connectivity and assist with basic network troubleshooting. Coordinate with remote IT teams for escalated issues and system updates. Maintain inventory of technology equipment and manage asset tracking. Assist with onboarding and offboarding of employees, including device setup. Ensure compliance with security policies and procedures during all support activities. Provide timely and professional customer service to internal stakeholders. Required Skills: Proven experience in IT support or a similar technical role. Strong knowledge of hardware, software, and networking fundamentals. Familiarity with Bank operating systems and common enterprise applications. Ability to troubleshoot and resolve technical issues efficiently. Excellent communication and interpersonal skills for supporting end-users. Strong organisational skills and attention to detail. Ability to work independently and manage multiple priorities. Experience with audio-visual equipment setup and support is a plus. Knowledge of IT security best practices and compliance requirements. Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief , political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
At ReversingLabs, our software supply chain security and threat intelligence solutions have become essential to advancing cybersecurity maturity around the globe. We're on a journey to expand adoption and accelerate growth by hiring top talent across the security industry. Notable breaches such as SolarWinds, CircleCI and 3CX have elevated software supply chain security as a top initiative across every organization developing or purchasing software. Only ReversingLabs delivers the software package analysis speed and intelligence needed to protect against this critical area of risk. Our vision is clear. Arming every company with end-to-end insights to ensure development releases securely, IT purchases safely, and the SOC can effectively detect, isolate and respond. We are seeking extraordinary talent for this game-changing opportunity to help forge this transformational journey at ReversingLabs. You, as the Channel Account Manager, leverage channel partners to drive growth and sales productivity. They drive collaboration and engagement with partners via account mapping sessions, develop Partner Account Plans, partner with marketing to execute channel-marketing events, recruit and onboard new partners, and support the sales teams that you are mapped to. You will build strong relationships with key information security channel partners throughout the region, including both National Partners and local headquartered regional partners. Leverage strong written and verbal communication and presentation skills and be able to clearly and effectively articulate ReversingLabs value, and help partners understand how ReversingLabs will be critical to their business growth and strategic initiatives. What You Will Do Build and maintain strong, mutually beneficial relationships with channel partners Act as the main point of contact for channel partners and address their needs and concerns Train and educate channel partners on ReversingLabs products, services and sales strategies Assist in developing sales and marketing strategies to drive partner-led sales Monitor and assess the performance of channel partners against predefined sales targets and KPIs WOrk with channel partners to develop and manage sales pipelines Stay informed about market trends, competitor activities and industry developments Address any conflicts or issues that may arise between the company and channel partners Prepare sales forecasts and reports for senior management What We Are Looking For The ideal candidate must have a SOAR, SIEM background Prior experience selling the Security Orchestration platform and SIEM solutions into the SOC Prior startup experience is also a must to be most successful in this role Proven experience in channel management, partner relationships or sales Expertise in managing sales opportunities from prospect to closure Demonstrated ability to forecast and manage information using Extensive contacts in the information security field Ability to manage multiple high priority tasks to successful completion Ability to work in a fast paced, geographically dispersed organization 4 Year Bachelor of Arts or Science degree preferred 5+ years successful experience in security software industry Ability to travel as needed to meet with channel partners Benefits Competitive compensation packages (base & bonus) Medical with deductible reimbursements Employer paid dental, vision, disability & life insurance 401k Flexible Spending Accounts (health & dependent) Flexible PTO Quarterly (3 day) Wellness Weekends Pet insurance and more! Opportunities for advancement Innovative and collaborative work environment ReversingLabs was founded in 2009 with the mission to offer the ultimate threat detection solutions. Our security products are used by some of the largest organizations in the world, including 2 of the top 3 banks, 4 of the top 6 software companies, and 2 of the top 6 insurance companies. We have been honored with numerous awards through the years including the 2023 Global InfoSec Award, 2022 CDM Global Infosec Awards, 2021 SC Media Trust Award for Best Threat Intelligence Technology, a 2020 Stevie Award, and the 2017 JPMorgan Chase Hall of Innovation Award for our truly unique malware and explainable threat intelligence products. Our pioneering technologies, exceptional products, and successful customer deployments also drove investments in ReversingLabs by some of the prominent investors in the world. With remote employees throughout the United States and England, and offices in Boston, United States and Zagreb, Croatia, ReversingLabs will continue to deliver groundbreaking innovation with top global talent. We are committed to an inclusive and diverse team. ReversingLabs is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ReversingLabs is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.
Jan 20, 2026
Full time
At ReversingLabs, our software supply chain security and threat intelligence solutions have become essential to advancing cybersecurity maturity around the globe. We're on a journey to expand adoption and accelerate growth by hiring top talent across the security industry. Notable breaches such as SolarWinds, CircleCI and 3CX have elevated software supply chain security as a top initiative across every organization developing or purchasing software. Only ReversingLabs delivers the software package analysis speed and intelligence needed to protect against this critical area of risk. Our vision is clear. Arming every company with end-to-end insights to ensure development releases securely, IT purchases safely, and the SOC can effectively detect, isolate and respond. We are seeking extraordinary talent for this game-changing opportunity to help forge this transformational journey at ReversingLabs. You, as the Channel Account Manager, leverage channel partners to drive growth and sales productivity. They drive collaboration and engagement with partners via account mapping sessions, develop Partner Account Plans, partner with marketing to execute channel-marketing events, recruit and onboard new partners, and support the sales teams that you are mapped to. You will build strong relationships with key information security channel partners throughout the region, including both National Partners and local headquartered regional partners. Leverage strong written and verbal communication and presentation skills and be able to clearly and effectively articulate ReversingLabs value, and help partners understand how ReversingLabs will be critical to their business growth and strategic initiatives. What You Will Do Build and maintain strong, mutually beneficial relationships with channel partners Act as the main point of contact for channel partners and address their needs and concerns Train and educate channel partners on ReversingLabs products, services and sales strategies Assist in developing sales and marketing strategies to drive partner-led sales Monitor and assess the performance of channel partners against predefined sales targets and KPIs WOrk with channel partners to develop and manage sales pipelines Stay informed about market trends, competitor activities and industry developments Address any conflicts or issues that may arise between the company and channel partners Prepare sales forecasts and reports for senior management What We Are Looking For The ideal candidate must have a SOAR, SIEM background Prior experience selling the Security Orchestration platform and SIEM solutions into the SOC Prior startup experience is also a must to be most successful in this role Proven experience in channel management, partner relationships or sales Expertise in managing sales opportunities from prospect to closure Demonstrated ability to forecast and manage information using Extensive contacts in the information security field Ability to manage multiple high priority tasks to successful completion Ability to work in a fast paced, geographically dispersed organization 4 Year Bachelor of Arts or Science degree preferred 5+ years successful experience in security software industry Ability to travel as needed to meet with channel partners Benefits Competitive compensation packages (base & bonus) Medical with deductible reimbursements Employer paid dental, vision, disability & life insurance 401k Flexible Spending Accounts (health & dependent) Flexible PTO Quarterly (3 day) Wellness Weekends Pet insurance and more! Opportunities for advancement Innovative and collaborative work environment ReversingLabs was founded in 2009 with the mission to offer the ultimate threat detection solutions. Our security products are used by some of the largest organizations in the world, including 2 of the top 3 banks, 4 of the top 6 software companies, and 2 of the top 6 insurance companies. We have been honored with numerous awards through the years including the 2023 Global InfoSec Award, 2022 CDM Global Infosec Awards, 2021 SC Media Trust Award for Best Threat Intelligence Technology, a 2020 Stevie Award, and the 2017 JPMorgan Chase Hall of Innovation Award for our truly unique malware and explainable threat intelligence products. Our pioneering technologies, exceptional products, and successful customer deployments also drove investments in ReversingLabs by some of the prominent investors in the world. With remote employees throughout the United States and England, and offices in Boston, United States and Zagreb, Croatia, ReversingLabs will continue to deliver groundbreaking innovation with top global talent. We are committed to an inclusive and diverse team. ReversingLabs is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ReversingLabs is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.
Head of IT & Data Buttle UK is seeking a hands-on Head of IT & Data to support and improve our IT systems, data processes and ways of working. This is a practical, operational role focused on keeping systems running smoothly, improving processes, supporting colleagues and working with external IT providers. You will play a key part in helping our teams deliver vital support to children and families across the UK. Location: Hybrid, based in our modern Kennington Park workspace, London Contract: Permanent, full-time Salary: £58,122 to £61,400 Deadline: Sunday 25th January 2026 About the role This is a practical, delivery-focused role at the heart of the organisation. The Head of IT & Data is responsible for the day-to-day oversight, improvement and coordination of Buttle UK's IT systems, digital tools, data processes and information security. You will work across all teams to understand how the organisation operates in practice, identify inefficiencies, and lead tangible improvements that reduce manual work, improve data quality, strengthen security and ensure value for money. You will manage key improvement projects, coordinate suppliers and consultants, and act as a trusted internal partner who can translate operational needs into effective technical solutions. This role suits someone who enjoys being close to the detail, solving problems, improving how things work, and supporting colleagues to use systems confidently and securely. What you will be doing You will enjoy real variety in this role. Responsibilities include: Lead and deliver IT and process-improvement projects, including system integration, automation, security enhancements and system upgrades Analyse and map existing business processes across grants, fundraising, finance and operations, identifying inefficiencies and designing improved workflows Develop and maintain clear documentation, including SOPs, process maps, system configurations and data flows Oversee core organisational systems (including grants databases, CRM, finance systems and collaboration tools), ensuring reliability, data integrity and appropriate access controls Act as the main liaison with external IT providers, software vendors and consultants, managing performance, costs and deliverables Take ownership of data protection and information security practices, working with external specialists to ensure compliance with UK GDPR and Cyber Essentials standards Implement and maintain role-based access controls and robust cybersecurity measures Support staff through system changes, training and guidance, ensuring non-technical colleagues feel confident using IT tools Produce reports, dashboards and data extracts to support operational and management decision-making Identify opportunities for further improvement and innovation, building practical business cases and leading pilots where appropriate About you We are looking for someone with strong hands-on experience who can operate independently, manage multiple priorities and deliver real improvements. Essential experience and skills: Proven experience in a hands-on IT, systems administration, business systems or digital operations role Experience leading or coordinating IT improvement projects from scoping through to delivery Strong experience working with data, including reporting, troubleshooting and quality assurance Demonstrated ability to analyse processes and document them clearly Working knowledge of UK GDPR and information security principles Confidence working with cloud-based systems, databases and productivity platforms Ability to translate technical issues into clear, plain English for non-technical colleagues Strong organisational skills, attention to detail and problem-solving ability Confidence working with external suppliers and managing technical relationships Commitment to Buttle UK's mission and values Desirable: Experience in the charity or non-profit sector Experience with grant-making systems, fundraising CRMs or finance systems Experience with automation, system integrations or dashboards Project management or Agile/Prince2 training GDPR or cybersecurity certification What we offer Defined contribution pension scheme (with 7% employee and employer contribution) Annual Personal Development Allowance Cycle to Work Scheme Access to our Employee Assistance Programme for staff wellbeing and support Life assurance scheme. Generous annual leave entitlement of 25 days + bank holidays (pro-rated) 3 days office closure (pro-rated) Free eye tests and payment of up to £100 for glasses if required Annual personal development allowance Enhanced maternity/paternity and sick pay
Jan 20, 2026
Full time
Head of IT & Data Buttle UK is seeking a hands-on Head of IT & Data to support and improve our IT systems, data processes and ways of working. This is a practical, operational role focused on keeping systems running smoothly, improving processes, supporting colleagues and working with external IT providers. You will play a key part in helping our teams deliver vital support to children and families across the UK. Location: Hybrid, based in our modern Kennington Park workspace, London Contract: Permanent, full-time Salary: £58,122 to £61,400 Deadline: Sunday 25th January 2026 About the role This is a practical, delivery-focused role at the heart of the organisation. The Head of IT & Data is responsible for the day-to-day oversight, improvement and coordination of Buttle UK's IT systems, digital tools, data processes and information security. You will work across all teams to understand how the organisation operates in practice, identify inefficiencies, and lead tangible improvements that reduce manual work, improve data quality, strengthen security and ensure value for money. You will manage key improvement projects, coordinate suppliers and consultants, and act as a trusted internal partner who can translate operational needs into effective technical solutions. This role suits someone who enjoys being close to the detail, solving problems, improving how things work, and supporting colleagues to use systems confidently and securely. What you will be doing You will enjoy real variety in this role. Responsibilities include: Lead and deliver IT and process-improvement projects, including system integration, automation, security enhancements and system upgrades Analyse and map existing business processes across grants, fundraising, finance and operations, identifying inefficiencies and designing improved workflows Develop and maintain clear documentation, including SOPs, process maps, system configurations and data flows Oversee core organisational systems (including grants databases, CRM, finance systems and collaboration tools), ensuring reliability, data integrity and appropriate access controls Act as the main liaison with external IT providers, software vendors and consultants, managing performance, costs and deliverables Take ownership of data protection and information security practices, working with external specialists to ensure compliance with UK GDPR and Cyber Essentials standards Implement and maintain role-based access controls and robust cybersecurity measures Support staff through system changes, training and guidance, ensuring non-technical colleagues feel confident using IT tools Produce reports, dashboards and data extracts to support operational and management decision-making Identify opportunities for further improvement and innovation, building practical business cases and leading pilots where appropriate About you We are looking for someone with strong hands-on experience who can operate independently, manage multiple priorities and deliver real improvements. Essential experience and skills: Proven experience in a hands-on IT, systems administration, business systems or digital operations role Experience leading or coordinating IT improvement projects from scoping through to delivery Strong experience working with data, including reporting, troubleshooting and quality assurance Demonstrated ability to analyse processes and document them clearly Working knowledge of UK GDPR and information security principles Confidence working with cloud-based systems, databases and productivity platforms Ability to translate technical issues into clear, plain English for non-technical colleagues Strong organisational skills, attention to detail and problem-solving ability Confidence working with external suppliers and managing technical relationships Commitment to Buttle UK's mission and values Desirable: Experience in the charity or non-profit sector Experience with grant-making systems, fundraising CRMs or finance systems Experience with automation, system integrations or dashboards Project management or Agile/Prince2 training GDPR or cybersecurity certification What we offer Defined contribution pension scheme (with 7% employee and employer contribution) Annual Personal Development Allowance Cycle to Work Scheme Access to our Employee Assistance Programme for staff wellbeing and support Life assurance scheme. Generous annual leave entitlement of 25 days + bank holidays (pro-rated) 3 days office closure (pro-rated) Free eye tests and payment of up to £100 for glasses if required Annual personal development allowance Enhanced maternity/paternity and sick pay
We're seeking an experienced Senior Office Administrator with proven procurement management expertise to deliver exceptional office support and drive efficient vendor management in a high-profile international environment. Job Title: Senior Office Administrator Location: Belgravia, London Pay: 19 - 21 per hour Duration: 6-12 months (Maternity Cover) Hours & Work Schedule: Monday - Friday, 8:30am-5:30pm (flexibility often required for business needs) Start Date: April 2026 Role Purpose To provide best-in-class office and administrative support to a high-profile international office , while ensuring the effective management of procurement activities in line with approved policies and procedures. The role is responsible for overseeing vendor performance, ensuring timely and high-quality delivery of services, and maintaining compliance with procurement guidelines across all departments, requiring a high level of professionalism, discretion, and attention to detail. Responsibilities Deliver exceptional office and administrative support within a fast-paced, high-profile environment. Support the preparation of action trackers, procurement logs, and management actions, ensuring compliance with procurement procedures outlined in the Manual. Report spending on the company credit card and assist with due diligence support for procurement processes. Prepare RFP and NDU documents for the Head of Operations' approval, ensuring alignment with sustainability goals. Manage supplier performance and utility bills, and maintain company insurance policies, including employer's liability. Skills/ Experience Required Must have vast Office Administration experience Must have experience with drafting important documents i.e NDU Strong commercial acumen Proven procurement management expertise- including vendor management Proficiency in MS Office (Excel and PowerPoint) Excellent time management and prioritisation skills Strong written and verbal communication Highly organised with the ability to multitask effectively Ability to work well under pressure in a high-profile setting. Any experience working with international clients or offices is a bonus High level of discretion and confidentiality Must be able to successfully complete background and security checks Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 20, 2026
Seasonal
We're seeking an experienced Senior Office Administrator with proven procurement management expertise to deliver exceptional office support and drive efficient vendor management in a high-profile international environment. Job Title: Senior Office Administrator Location: Belgravia, London Pay: 19 - 21 per hour Duration: 6-12 months (Maternity Cover) Hours & Work Schedule: Monday - Friday, 8:30am-5:30pm (flexibility often required for business needs) Start Date: April 2026 Role Purpose To provide best-in-class office and administrative support to a high-profile international office , while ensuring the effective management of procurement activities in line with approved policies and procedures. The role is responsible for overseeing vendor performance, ensuring timely and high-quality delivery of services, and maintaining compliance with procurement guidelines across all departments, requiring a high level of professionalism, discretion, and attention to detail. Responsibilities Deliver exceptional office and administrative support within a fast-paced, high-profile environment. Support the preparation of action trackers, procurement logs, and management actions, ensuring compliance with procurement procedures outlined in the Manual. Report spending on the company credit card and assist with due diligence support for procurement processes. Prepare RFP and NDU documents for the Head of Operations' approval, ensuring alignment with sustainability goals. Manage supplier performance and utility bills, and maintain company insurance policies, including employer's liability. Skills/ Experience Required Must have vast Office Administration experience Must have experience with drafting important documents i.e NDU Strong commercial acumen Proven procurement management expertise- including vendor management Proficiency in MS Office (Excel and PowerPoint) Excellent time management and prioritisation skills Strong written and verbal communication Highly organised with the ability to multitask effectively Ability to work well under pressure in a high-profile setting. Any experience working with international clients or offices is a bonus High level of discretion and confidentiality Must be able to successfully complete background and security checks Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Introducing Thinkproject Platform Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies. By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem. Join us as Senior DevOps Engineer (f/m/d)! What your day will look like Develop and maintain the engineering and cloud infrastructure and automation infrastructure such as CI/CD pipelines, IaC code, etc. Accompaniment and optimisation of software products from development to implementation and maintenance. Responsible for ensuring that the software platforms optimally support Thinkproject and its processes. Main responsibilities: Automation: Design and implement secure automated deployment processes; implement and maintain Continuous Integration/Continuous Delivery (CI/CD) pipelines using tools like Azure DevOps, Jenkins etc. to enhance software delivery speed and reliability. Participate in designing, building, and managing scalable cloud development using Infrastructure-as-Code (IaC) tools like Ansible, Terraform, etc. to provision and manage infrastructure resources. Problem Solving: Troubleshoot and resolve complex technical issues related to infrastructure, applications, and deployments. Documentation: Maintain comprehensive documentation of processes, configurations, and performance metrics to support knowledge sharing and compliance. Monitoring and Maintenance: Implement and maintain the monitoring, logging, and alerting systems to ensure high availability and reliability of systems, troubleshoot issues, and conduct diagnostic testing to maintain operational integrity. Collaboration: Work closely with software developers and other IT professionals to automate and streamline operations and processes. Contribute to knowledge sharing. Security: Implement automated security checks in pipelines, ensure compliance with security and regulatory requirements. Participate in periodic system audits and preparedness for possible recovery actions. Resolve issues related to pen testing, vulnerability scanning, and intrusion detection. Participate in completion of security team defined tasks and initiatives. What you need to fulfill the role Experience 6+ years of DevOps/SRE experience with 3+ years focused on Azure and Azure DevOps at scale. Proven track record owning the CI/CD + IaC platform for multiple development teams, enabling consistent, secure, and fast delivery. Experience designing and operating production grade releases (blue/green, canary, rollback), incident response, and post mortems. Experience with security and compliance frameworks (e.g., ISO 27001, SOC 2), change management, and audit readiness. Technical Skills Azure-first: VNets (hub-spoke, peering, Private Link), App Gateway/Front Door, Key Vault, ACR, App Service/Functions, AKS, Log Analytics/App Insights, Entra ID (AAD) & RBAC. Azure DevOps (YAML) CI/CD: multi stage pipelines, reusable templates, environments/approvals, PR validation & gated checks, artifact/versioning, automated rollback. IaC with Terraform: module design & versioning, remote state (Azure Storage) with locking, workspaces, pipeline driven plan/apply, secrets via Key Vault. Containers/Kubernetes: Docker, Helm, image promotion across environments, SBOM/signing basics. Quality & Security in pipeline: SonarQube, Black Duck/SCA; least privilege service connections; Defender for Cloud/Policy. Observability & Reliability: New Relic / DataDog, Azure Monitor & App Insights, alerting/SLOs, performance/capacity tuning, RCA practices. Scripting & Tooling: PowerShell, Bash (plus one of Python/Go); strong Git workflows/branching; Agile ways of working. Ability to design and implement CI/CD pipelines for applications in .NET, Java, Python, and more. Hands on skills with CI/CD tools like Azure DevOps / Jenkins etc. Good understanding of containerization (Docker) and orchestration (Kubernetes). Experience with GCP will be an added advantage. Ability to participate in scrum ceremonies, accurately maintain the task board and follow the applicable agile processes. Soft skills Ownership mindset; platform/product thinking with clear SLAs and standards. Excellent problem solving and structured debugging across app, infra, and pipeline layers. Strong communication and stakeholder management across Product, Security, and Engineering; ability to collaborate across diverse, distributed teams. Mentorship and knowledge sharing (playbooks, runbooks, brown bags); drive continuous improvement using metrics (e.g., DORA, MTTR). Education. Required: Microsoft AZ 400 Certification. Bachelor's degree in Software Engineering, Computer Science, Information Technology, or a related field. A Master's degree is preferred. What we offer Lunch 'n' Learn Sessions Women's Network LGBTQIA+ Network Coffee Chat Roulette Free English Lessons Thinkproject Academy Social Events Volunteering Activities Open Forum with Leadership Team (Tp Café) Hybrid working Unlimited learning We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business. Your contact: Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page. Working at - think career. think ahead.
Jan 20, 2026
Full time
Introducing Thinkproject Platform Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies. By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem. Join us as Senior DevOps Engineer (f/m/d)! What your day will look like Develop and maintain the engineering and cloud infrastructure and automation infrastructure such as CI/CD pipelines, IaC code, etc. Accompaniment and optimisation of software products from development to implementation and maintenance. Responsible for ensuring that the software platforms optimally support Thinkproject and its processes. Main responsibilities: Automation: Design and implement secure automated deployment processes; implement and maintain Continuous Integration/Continuous Delivery (CI/CD) pipelines using tools like Azure DevOps, Jenkins etc. to enhance software delivery speed and reliability. Participate in designing, building, and managing scalable cloud development using Infrastructure-as-Code (IaC) tools like Ansible, Terraform, etc. to provision and manage infrastructure resources. Problem Solving: Troubleshoot and resolve complex technical issues related to infrastructure, applications, and deployments. Documentation: Maintain comprehensive documentation of processes, configurations, and performance metrics to support knowledge sharing and compliance. Monitoring and Maintenance: Implement and maintain the monitoring, logging, and alerting systems to ensure high availability and reliability of systems, troubleshoot issues, and conduct diagnostic testing to maintain operational integrity. Collaboration: Work closely with software developers and other IT professionals to automate and streamline operations and processes. Contribute to knowledge sharing. Security: Implement automated security checks in pipelines, ensure compliance with security and regulatory requirements. Participate in periodic system audits and preparedness for possible recovery actions. Resolve issues related to pen testing, vulnerability scanning, and intrusion detection. Participate in completion of security team defined tasks and initiatives. What you need to fulfill the role Experience 6+ years of DevOps/SRE experience with 3+ years focused on Azure and Azure DevOps at scale. Proven track record owning the CI/CD + IaC platform for multiple development teams, enabling consistent, secure, and fast delivery. Experience designing and operating production grade releases (blue/green, canary, rollback), incident response, and post mortems. Experience with security and compliance frameworks (e.g., ISO 27001, SOC 2), change management, and audit readiness. Technical Skills Azure-first: VNets (hub-spoke, peering, Private Link), App Gateway/Front Door, Key Vault, ACR, App Service/Functions, AKS, Log Analytics/App Insights, Entra ID (AAD) & RBAC. Azure DevOps (YAML) CI/CD: multi stage pipelines, reusable templates, environments/approvals, PR validation & gated checks, artifact/versioning, automated rollback. IaC with Terraform: module design & versioning, remote state (Azure Storage) with locking, workspaces, pipeline driven plan/apply, secrets via Key Vault. Containers/Kubernetes: Docker, Helm, image promotion across environments, SBOM/signing basics. Quality & Security in pipeline: SonarQube, Black Duck/SCA; least privilege service connections; Defender for Cloud/Policy. Observability & Reliability: New Relic / DataDog, Azure Monitor & App Insights, alerting/SLOs, performance/capacity tuning, RCA practices. Scripting & Tooling: PowerShell, Bash (plus one of Python/Go); strong Git workflows/branching; Agile ways of working. Ability to design and implement CI/CD pipelines for applications in .NET, Java, Python, and more. Hands on skills with CI/CD tools like Azure DevOps / Jenkins etc. Good understanding of containerization (Docker) and orchestration (Kubernetes). Experience with GCP will be an added advantage. Ability to participate in scrum ceremonies, accurately maintain the task board and follow the applicable agile processes. Soft skills Ownership mindset; platform/product thinking with clear SLAs and standards. Excellent problem solving and structured debugging across app, infra, and pipeline layers. Strong communication and stakeholder management across Product, Security, and Engineering; ability to collaborate across diverse, distributed teams. Mentorship and knowledge sharing (playbooks, runbooks, brown bags); drive continuous improvement using metrics (e.g., DORA, MTTR). Education. Required: Microsoft AZ 400 Certification. Bachelor's degree in Software Engineering, Computer Science, Information Technology, or a related field. A Master's degree is preferred. What we offer Lunch 'n' Learn Sessions Women's Network LGBTQIA+ Network Coffee Chat Roulette Free English Lessons Thinkproject Academy Social Events Volunteering Activities Open Forum with Leadership Team (Tp Café) Hybrid working Unlimited learning We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business. Your contact: Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page. Working at - think career. think ahead.
Nursery Manager - Horticulture Vacancy Reference: 54869 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you an experienced Horticultural Nursery Manager? Do you have strong plant knowledge? Have you got experience in people management and leadership? The Company: An established, family-run horticultural business who supply trees, shrubs and plants to landscapers, growers and horticultural professionals nationwide. The Job Role: This role is responsible for overseeing the day-to-day organisation, operations, and performance of the site, with a focus on team leadership, crop quality, plant health standards, and delivering safe, efficient and professional working practices. Location: Hertfordshire - based on site Salary Package: 40,000 - 45,000 basic salary depending on skills and experience. Key Responsibilities: Leadership and People Management : Lead, motivate and develop nursery teams, fostering a positive and professional culture. Plan daily and weekly workloads with the Production Manager, allocating resources effectively. Manage staff induction, training, performance reviews and development plans. Supervise permanent, temporary and agency staff to ensure consistent standards. Crop Production and Growing Responsibilities : Maintain exceptional standards of crop quality, presentation and plant health. Monitor crops regularly, identifying issues with irrigation, nutrition, pests and diseases. Implement ICM/IPM strategies and oversee irrigation planning. Support crop planning, rotations, space allocation and seasonal production schedules. Lead out-of-hours cover to ensure continuous plant care. Planning, Organisation and Customer Focus: Develop a strong customer service culture across the nursery. Ensure plants are organised, labelled and well-presented. Maintain a good understanding of stock availability and overall nursery performance. Build strong working relationships with other departments and sites to support smooth operational flow. Plant Health and Biosecurity : Uphold plant health, biosecurity and hygiene procedures. Maintain accurate records and support compliance with plant health regulations and accreditation schemes. Health and Safety: Ensure compliance with Health and Safety policies, COSHH and pesticide regulations. Conduct risk assessments, safety checks and accident reporting. Maintain accurate safety documentation and training records. Administration and Systems : Complete all required paperwork and digital records accurately and on time. Ensure stock, crop, labour and safety information is recorded consistently using company systems. Help create and update work procedures and policies in collaboration with the Production Manager. Continuous Improvement and Personal Development : Actively participate in Company reviews. Suggest courses and events to help develop you and the teams CPD. In conjunction with the Production Manager look for opportunities to improve processes, reduce waste, enhance crop quality, and increase operational efficiency. General Responsibilities: Promote a culture of safety, professionalism and care across the site. Demonstrate a thorough understanding of nursery production practices and growing standards. Maintain strong working knowledge of other departments to support cross-site collaboration. Participate in an agreed rota for out-of-hours cover to maintain continuity of plant care. Undertake any other reasonable tasks within your capability that support the smooth running of the nursery and company. Candidate Requirements: Essential Skills and Experience: Proven experience in commercial horticulture, within a production nursery. Strong plant knowledge, including pest, disease and physiological disorder identification. Demonstrated ability to manage crop production cycles, irrigation, nutrition, and environmental controls. Experience supervising teams, organising daily workloads, and motivating staff to meet quality and productivity targets. Strong organisational skills with the ability to plan ahead, prioritise tasks, and adapt to changing commercial demands. Competent with nursery management systems and confident using digital tools for planning and recording. Good written and verbal communication skills suitable for leading teams and liaising with suppliers, inspectors, and customers. A proactive approach to quality, plant health, and compliance with OHAS/Plant Healthy or similar standards. Full UK driving licence. Desirable Skills and Experience: Formal horticultural qualification (e.g., RHS, NVQ, degree or equivalent). Experience managing larger teams or multiple departments. Knowledge of sustainable production practices, IPM strategies, and environmental responsibility. Experience with data-driven production planning or technical crop monitoring systems. PA1/PA6 or equivalent spraying qualifications. Personal Attributes : Practical, hands-on, and solutions-focused. Confident decision-maker who remains calm under pressure. High attention to detail with a commitment to accuracy and consistency. Positive leader who supports, develops and engages their team. Able to work independently as well as collaborate effectively with colleagues across the nursery. Enthusiastic, professional, and keen to maintain high standards in both plant quality and operational performance. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Jan 19, 2026
Full time
Nursery Manager - Horticulture Vacancy Reference: 54869 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you an experienced Horticultural Nursery Manager? Do you have strong plant knowledge? Have you got experience in people management and leadership? The Company: An established, family-run horticultural business who supply trees, shrubs and plants to landscapers, growers and horticultural professionals nationwide. The Job Role: This role is responsible for overseeing the day-to-day organisation, operations, and performance of the site, with a focus on team leadership, crop quality, plant health standards, and delivering safe, efficient and professional working practices. Location: Hertfordshire - based on site Salary Package: 40,000 - 45,000 basic salary depending on skills and experience. Key Responsibilities: Leadership and People Management : Lead, motivate and develop nursery teams, fostering a positive and professional culture. Plan daily and weekly workloads with the Production Manager, allocating resources effectively. Manage staff induction, training, performance reviews and development plans. Supervise permanent, temporary and agency staff to ensure consistent standards. Crop Production and Growing Responsibilities : Maintain exceptional standards of crop quality, presentation and plant health. Monitor crops regularly, identifying issues with irrigation, nutrition, pests and diseases. Implement ICM/IPM strategies and oversee irrigation planning. Support crop planning, rotations, space allocation and seasonal production schedules. Lead out-of-hours cover to ensure continuous plant care. Planning, Organisation and Customer Focus: Develop a strong customer service culture across the nursery. Ensure plants are organised, labelled and well-presented. Maintain a good understanding of stock availability and overall nursery performance. Build strong working relationships with other departments and sites to support smooth operational flow. Plant Health and Biosecurity : Uphold plant health, biosecurity and hygiene procedures. Maintain accurate records and support compliance with plant health regulations and accreditation schemes. Health and Safety: Ensure compliance with Health and Safety policies, COSHH and pesticide regulations. Conduct risk assessments, safety checks and accident reporting. Maintain accurate safety documentation and training records. Administration and Systems : Complete all required paperwork and digital records accurately and on time. Ensure stock, crop, labour and safety information is recorded consistently using company systems. Help create and update work procedures and policies in collaboration with the Production Manager. Continuous Improvement and Personal Development : Actively participate in Company reviews. Suggest courses and events to help develop you and the teams CPD. In conjunction with the Production Manager look for opportunities to improve processes, reduce waste, enhance crop quality, and increase operational efficiency. General Responsibilities: Promote a culture of safety, professionalism and care across the site. Demonstrate a thorough understanding of nursery production practices and growing standards. Maintain strong working knowledge of other departments to support cross-site collaboration. Participate in an agreed rota for out-of-hours cover to maintain continuity of plant care. Undertake any other reasonable tasks within your capability that support the smooth running of the nursery and company. Candidate Requirements: Essential Skills and Experience: Proven experience in commercial horticulture, within a production nursery. Strong plant knowledge, including pest, disease and physiological disorder identification. Demonstrated ability to manage crop production cycles, irrigation, nutrition, and environmental controls. Experience supervising teams, organising daily workloads, and motivating staff to meet quality and productivity targets. Strong organisational skills with the ability to plan ahead, prioritise tasks, and adapt to changing commercial demands. Competent with nursery management systems and confident using digital tools for planning and recording. Good written and verbal communication skills suitable for leading teams and liaising with suppliers, inspectors, and customers. A proactive approach to quality, plant health, and compliance with OHAS/Plant Healthy or similar standards. Full UK driving licence. Desirable Skills and Experience: Formal horticultural qualification (e.g., RHS, NVQ, degree or equivalent). Experience managing larger teams or multiple departments. Knowledge of sustainable production practices, IPM strategies, and environmental responsibility. Experience with data-driven production planning or technical crop monitoring systems. PA1/PA6 or equivalent spraying qualifications. Personal Attributes : Practical, hands-on, and solutions-focused. Confident decision-maker who remains calm under pressure. High attention to detail with a commitment to accuracy and consistency. Positive leader who supports, develops and engages their team. Able to work independently as well as collaborate effectively with colleagues across the nursery. Enthusiastic, professional, and keen to maintain high standards in both plant quality and operational performance. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Insight Executive Group are delighted to be working with a global FM service provider who are looking for a Soft Services Manager for one of their healthcare sites in Oxford. This is a full time permanent position with a starting salary of up to £45k with an ASAP start. The Soft Services Manager will manage the Domestic, Porterage and Security teams across a Healthcare PFI contract, supporting the Head of Soft FM to create an environment that satisfies our customers and provide an enjoyable experience. The successful Soft Services FM Manager will be responsible for: developing the contract cleaning service to meet SLA and client requirements recruit, train, monitor and coordinating a skilled team across operational activities to maximise cleaning efficiency, performance and safety. managing plans and resource service delivery requirements, including contingencies, so contract conditions are always met working with the Head of Soft FM/Account Director in monitoring and recording of service activities and levels of performance to demonstrate contract compliance, improve efficiencies and foster continuous improvement. developing relationships with all shifts/teams to continuously improve knowledge and understanding of the operational needs of the business so that all solutions are operationally viable. operating and contribute as a member of the Management team and undertake any other duties reasonably required by the Head of Soft FM/Account Director. collate, analyse and reviewing information e.g. budgets, hours, and forecasts to monitor and report on performance. monitor and report on cleaning service performance and overall trends in service delivery identifying areas of improvement and liaising with relevant internal and external stakeholders to optimise delivery The successful Soft Services FM Manager will be able to demonstrate: IOSH Managing Safely an understanding of the contract requirements and obligations relating to the relevant service lines excellent people management skills and experience in managing a team ability to allocate and monitor workloads If you match the above criteria and are interested in the role, please send your CV through for a detailed chat many thanks!
Jan 19, 2026
Full time
Insight Executive Group are delighted to be working with a global FM service provider who are looking for a Soft Services Manager for one of their healthcare sites in Oxford. This is a full time permanent position with a starting salary of up to £45k with an ASAP start. The Soft Services Manager will manage the Domestic, Porterage and Security teams across a Healthcare PFI contract, supporting the Head of Soft FM to create an environment that satisfies our customers and provide an enjoyable experience. The successful Soft Services FM Manager will be responsible for: developing the contract cleaning service to meet SLA and client requirements recruit, train, monitor and coordinating a skilled team across operational activities to maximise cleaning efficiency, performance and safety. managing plans and resource service delivery requirements, including contingencies, so contract conditions are always met working with the Head of Soft FM/Account Director in monitoring and recording of service activities and levels of performance to demonstrate contract compliance, improve efficiencies and foster continuous improvement. developing relationships with all shifts/teams to continuously improve knowledge and understanding of the operational needs of the business so that all solutions are operationally viable. operating and contribute as a member of the Management team and undertake any other duties reasonably required by the Head of Soft FM/Account Director. collate, analyse and reviewing information e.g. budgets, hours, and forecasts to monitor and report on performance. monitor and report on cleaning service performance and overall trends in service delivery identifying areas of improvement and liaising with relevant internal and external stakeholders to optimise delivery The successful Soft Services FM Manager will be able to demonstrate: IOSH Managing Safely an understanding of the contract requirements and obligations relating to the relevant service lines excellent people management skills and experience in managing a team ability to allocate and monitor workloads If you match the above criteria and are interested in the role, please send your CV through for a detailed chat many thanks!
Trainee Intelligence Analyst The Army - United Kingdom From £26,334 a year Become a military intelligence expert. As a full-time soldier, entry-level Intelligence Operative, you'll: Become a subject matter expert in a country or enemy threat Patrol with the infantry to gather and analyse information on local developments Write reports that inform officers and brief politicians Help senior commanders make important decisions Work in high-security environments from unit headquarters to government departments To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have GCSEs grade A-C/9-4 in at least English Language and four other subjects. You must have at least Numeracy Level 2. Set yourself up for life. During your initial training, you'll earn £26,334 after which your salary will rise to £34,083 on completion of Phase 2 training as you join your unit as a Lance Corporal. You'll also receive 38 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless you're away on operations or training exercises, you'll normally work 8.30am to 5pm, Monday to Friday. From your very first day of training with us, you'll be gaining transferrable skills - skills that could set you up for life. You don't need to know how to do the job before you get here, because we'll give you all the entry-level training you need. You'll even get to travel the world, taking part in the Army's adventurous training, and spending dedicated time playing the sports you love. Get skills, get qualified, get confident. You Belong Here. Apply Now.
Jan 19, 2026
Full time
Trainee Intelligence Analyst The Army - United Kingdom From £26,334 a year Become a military intelligence expert. As a full-time soldier, entry-level Intelligence Operative, you'll: Become a subject matter expert in a country or enemy threat Patrol with the infantry to gather and analyse information on local developments Write reports that inform officers and brief politicians Help senior commanders make important decisions Work in high-security environments from unit headquarters to government departments To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have GCSEs grade A-C/9-4 in at least English Language and four other subjects. You must have at least Numeracy Level 2. Set yourself up for life. During your initial training, you'll earn £26,334 after which your salary will rise to £34,083 on completion of Phase 2 training as you join your unit as a Lance Corporal. You'll also receive 38 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless you're away on operations or training exercises, you'll normally work 8.30am to 5pm, Monday to Friday. From your very first day of training with us, you'll be gaining transferrable skills - skills that could set you up for life. You don't need to know how to do the job before you get here, because we'll give you all the entry-level training you need. You'll even get to travel the world, taking part in the Army's adventurous training, and spending dedicated time playing the sports you love. Get skills, get qualified, get confident. You Belong Here. Apply Now.
First Military Recruitment Ltd
Flackwell Heath, Buckinghamshire
BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off) Overview: First Military Recruitment are currently seeking a Security Officer on behalf of one of our clients. To protect the estate, the family, the properties and all the assets and valuables within the properties and on the estate whilst acting responsibly, safely and maintaining the family reputation. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Prevent and deter unauthorised access into the compound and to the wider estate. Monitor/respond to fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols. Provide traffic control and ingress/egress to the estate. Carry out routine tests of security and fire equipment where appropriate. Manage keys and perform locking and unlocking duties. Provide support, guidance and information to all staff, visitors whilst ensuing safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices. Answer incoming calls ensuring a polite and efficient telephone manner with high levels of customer service. To maintain a level of confidentiality that Security Officers may be privy. This may be information that is overheard or gossip that should be kept within the security team. Ensure all walkways and emergency escape routes are kept clear. Investigate the cause of intruder and fire activations. To provide support in the event of an emergency evacuation. This support would be provided in a calm and professional manner. Identify opportunities for improving practices and processes. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by supervisor or head of security. Skills and Qualifications: Valid SIA licences: Door supervisor and CCTV (public space surveillance). Working knowledge of security systems, CCTV access control and intruder and fire alarms. To hold a CCTV operator's licence. Have a clean five-year history (DBS) (will be carried out). Full driving licence. First aider (must be willing to be trained if not already a First Aider). Fire trained. Computer literate with ability to use basic functions of Microsoft office packages as well as other security software. A friendly and professional manner with excellent communication skills. Proven experience of dealing with members of the public. A flexible approach and a positive attitude. The ability to work as part of a team. To be observant, inquisitive, have a logical mind and to be methodical. Must have the ability to remain calm and react appropriately to any given situation including emergency situations. Good verbal communication and interpersonal skills with the ability to deal with members of the public. Sound written communication skills to respond to emails/correspondence and complete logbooks, records etc. Ability to think on one's feet, act decisively and give direction and instruction quickly and clearly in the event of a problem. BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off)
Jan 19, 2026
Full time
BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off) Overview: First Military Recruitment are currently seeking a Security Officer on behalf of one of our clients. To protect the estate, the family, the properties and all the assets and valuables within the properties and on the estate whilst acting responsibly, safely and maintaining the family reputation. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Prevent and deter unauthorised access into the compound and to the wider estate. Monitor/respond to fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols. Provide traffic control and ingress/egress to the estate. Carry out routine tests of security and fire equipment where appropriate. Manage keys and perform locking and unlocking duties. Provide support, guidance and information to all staff, visitors whilst ensuing safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices. Answer incoming calls ensuring a polite and efficient telephone manner with high levels of customer service. To maintain a level of confidentiality that Security Officers may be privy. This may be information that is overheard or gossip that should be kept within the security team. Ensure all walkways and emergency escape routes are kept clear. Investigate the cause of intruder and fire activations. To provide support in the event of an emergency evacuation. This support would be provided in a calm and professional manner. Identify opportunities for improving practices and processes. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by supervisor or head of security. Skills and Qualifications: Valid SIA licences: Door supervisor and CCTV (public space surveillance). Working knowledge of security systems, CCTV access control and intruder and fire alarms. To hold a CCTV operator's licence. Have a clean five-year history (DBS) (will be carried out). Full driving licence. First aider (must be willing to be trained if not already a First Aider). Fire trained. Computer literate with ability to use basic functions of Microsoft office packages as well as other security software. A friendly and professional manner with excellent communication skills. Proven experience of dealing with members of the public. A flexible approach and a positive attitude. The ability to work as part of a team. To be observant, inquisitive, have a logical mind and to be methodical. Must have the ability to remain calm and react appropriately to any given situation including emergency situations. Good verbal communication and interpersonal skills with the ability to deal with members of the public. Sound written communication skills to respond to emails/correspondence and complete logbooks, records etc. Ability to think on one's feet, act decisively and give direction and instruction quickly and clearly in the event of a problem. BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off)
Great opportunity to work as an Area Relief Security Officer across a range of sites on our prestigious contract at Hinkley Point C. Locations: Avonmouth Docks, Brockworth, Junction 21 - may require occasional travel to the main Hinkley Point C Construction Site and other Associated Developments Hours: Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Pay rate: £16.28 per hour Your Time at Work Area Relief Security Officers play a key role in the protection of our Client's premises, assets, personnel and visitors, which are the key priorities of G4S. They are required to project a security presence which is both commanding and authoritative whilst remaining calm and professional at all times. Area Relief Security Officers fulfil various roles as tasked by their supervisors and as such are high profile enablers to the site and a key representative of G4S and the Hinkley Point C project. Area Relief Security Officers will cover multiple sites from Gloucester, Avonmouth and Junction 21 (M5). Duties are to be conducted with Health & Safety at the forefront of any task and in full compliance with the Assignment Instructions and Site Guidance Procedures. The performance of our highly trained Enhanced Security Officers must meet or exceed the expectations of G4S and our Client. Key Responsibilities: - This is a full time, permanent role with guaranteed hours working across the Hinkley Point C Security estate, providing surge requirement, absence and holiday cover - Comply with all Health & Safety procedures as set by our Client and G4S - Deploy on task as set by the supervisor - Conduct duties at the Site Main Entry Point - Carry out search procedures on vehicles and personnel - Conduct high visibility patrols (foot & mobile) - Operate Proof of Presence - Respond to security incidents and assist in the coordination of follow up activities - Produce incident reports - Liaise with Emergency services - Operate, maintain equipment and report equipment failures/faults - Deliver the highest standards of customer and employee care Our Perfect Worker Skills and Competencies: - Strong written and verbal communication skills - Teamwork - Adaptable and flexible - Customer-focused Specific Occupational Requirements: - A current valid Security Industry Authority (SIA) Licence - Ability to pass and hold National Security Clearance Vetting - Full UK Driving License (manual) is mandatory - Able to produce a five year verifiable work history Educational Requirements/Qualifications: - A basic standard of education in Maths, English and IT Preferred Experience: - A security professional with prior experience gained in a corporate, Critical National Infrastructure, Police or Military environment - Understanding of H&S requirements Personal Qualities: - Highest levels of integrity, respectfulness and professionalism required at all times - Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Listen and communicate effectively - Ability to plan ahead as far as possible and share intelligence to prevent surprises Key Information and Benefits - Permanent Contract - 308 hours annual leave per annum (inclusive of bank holiday entitlement) - G4S National Pension Scheme - Dell, Vodafone and O2 discounts - Perks at Work (national discount scheme) - Aviva car, home and travel insurance discount - Health Saturday Fund (health cash plan for you and your family) Job Ref: G595 G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jan 19, 2026
Full time
Great opportunity to work as an Area Relief Security Officer across a range of sites on our prestigious contract at Hinkley Point C. Locations: Avonmouth Docks, Brockworth, Junction 21 - may require occasional travel to the main Hinkley Point C Construction Site and other Associated Developments Hours: Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Pay rate: £16.28 per hour Your Time at Work Area Relief Security Officers play a key role in the protection of our Client's premises, assets, personnel and visitors, which are the key priorities of G4S. They are required to project a security presence which is both commanding and authoritative whilst remaining calm and professional at all times. Area Relief Security Officers fulfil various roles as tasked by their supervisors and as such are high profile enablers to the site and a key representative of G4S and the Hinkley Point C project. Area Relief Security Officers will cover multiple sites from Gloucester, Avonmouth and Junction 21 (M5). Duties are to be conducted with Health & Safety at the forefront of any task and in full compliance with the Assignment Instructions and Site Guidance Procedures. The performance of our highly trained Enhanced Security Officers must meet or exceed the expectations of G4S and our Client. Key Responsibilities: - This is a full time, permanent role with guaranteed hours working across the Hinkley Point C Security estate, providing surge requirement, absence and holiday cover - Comply with all Health & Safety procedures as set by our Client and G4S - Deploy on task as set by the supervisor - Conduct duties at the Site Main Entry Point - Carry out search procedures on vehicles and personnel - Conduct high visibility patrols (foot & mobile) - Operate Proof of Presence - Respond to security incidents and assist in the coordination of follow up activities - Produce incident reports - Liaise with Emergency services - Operate, maintain equipment and report equipment failures/faults - Deliver the highest standards of customer and employee care Our Perfect Worker Skills and Competencies: - Strong written and verbal communication skills - Teamwork - Adaptable and flexible - Customer-focused Specific Occupational Requirements: - A current valid Security Industry Authority (SIA) Licence - Ability to pass and hold National Security Clearance Vetting - Full UK Driving License (manual) is mandatory - Able to produce a five year verifiable work history Educational Requirements/Qualifications: - A basic standard of education in Maths, English and IT Preferred Experience: - A security professional with prior experience gained in a corporate, Critical National Infrastructure, Police or Military environment - Understanding of H&S requirements Personal Qualities: - Highest levels of integrity, respectfulness and professionalism required at all times - Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Listen and communicate effectively - Ability to plan ahead as far as possible and share intelligence to prevent surprises Key Information and Benefits - Permanent Contract - 308 hours annual leave per annum (inclusive of bank holiday entitlement) - G4S National Pension Scheme - Dell, Vodafone and O2 discounts - Perks at Work (national discount scheme) - Aviva car, home and travel insurance discount - Health Saturday Fund (health cash plan for you and your family) Job Ref: G595 G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Need someone for 2 days a week (just under 13 hours in total) Monday and Wednesdays Umbrella rate - £17.53 Will require additional National Security Clearance as well as Enhanced vetting The principal responsibility of the Legal Administrator is to provide a comprehensive administrative service to the Joint Legal Services Department. This support may cover, in varying proportions, all or some of the key responsibilities set out below or all of the following activities, along with other administrative support tasks in keeping with the grade of the role. In particular to: Provide dedicated support to the Head of Legal Services or Senior Force Legal Advisors in the form of diary management ensuring work is co-ordinated and prioritised, and other administrative activity. Provide a high quality customer focussed approach, as the first point of contact for members of the Joint Legal Services Department. Liaise with the wider organisation and partner agencies on behalf of members of the Joint Legal Services Department. Undertake responsibilities for the Practice Manager in their absence with limited or no supervision, such as reviewing and allocating new work received into the department which requires specialist knowledge of the team and work types. To collate, and where appropriate interrogate databases, the legal services case management system Iken and other data sources, in order to put together responses to Freedom of Information requests under the supervision of the Legal Practice Manager. Take responsibilities for a portfolio of administrative work or specific key tasks working with limited supervision. Provide administrative support to a range of meetings and/or events as required on a regular or ad hoc basis. This includes, but not limited to, booking venues, and accommodation, sending out meeting requests, taking notes, recording and sending out actions, and following up actions to officers, staff and external partners as required to ensure those actions are completed. Providing a customer focussed response to telephone and face to face enquiries that may involve some specialist knowledge and subject matter expertise. This includes regular contact with members of the public who can be difficult and abusive, external agencies and stakeholders. To type up legal documentation using digital dictation. Undertake general office duties which includes making travel arrangements, raising invoices, making payments to the Courts, photocopying, printing, diary management, stationery and equipment ordering, and managing a range of data contained with spreadsheets for the department. To carry out IT problem solving for the wider team in order to deliver comprehensive legal services. To open and close legal files in accordance with departmental and force policy and procedure. This requires knowledge of GDPR requirements. To prepare and put together bundles for a range of Court hearings and proceedings. Work as part of a team to deliver departmental projects. This list of duties is not restrictive or exhaustive and the post-holder may be required to carry out duties from time to time that are either commensurate with/or lower than the grade of the post. In some posts this might include the ad-hoc provision of guidance and informal training of new colleagues. If you think this job role is for you, please send your CV to
Jan 19, 2026
Full time
Need someone for 2 days a week (just under 13 hours in total) Monday and Wednesdays Umbrella rate - £17.53 Will require additional National Security Clearance as well as Enhanced vetting The principal responsibility of the Legal Administrator is to provide a comprehensive administrative service to the Joint Legal Services Department. This support may cover, in varying proportions, all or some of the key responsibilities set out below or all of the following activities, along with other administrative support tasks in keeping with the grade of the role. In particular to: Provide dedicated support to the Head of Legal Services or Senior Force Legal Advisors in the form of diary management ensuring work is co-ordinated and prioritised, and other administrative activity. Provide a high quality customer focussed approach, as the first point of contact for members of the Joint Legal Services Department. Liaise with the wider organisation and partner agencies on behalf of members of the Joint Legal Services Department. Undertake responsibilities for the Practice Manager in their absence with limited or no supervision, such as reviewing and allocating new work received into the department which requires specialist knowledge of the team and work types. To collate, and where appropriate interrogate databases, the legal services case management system Iken and other data sources, in order to put together responses to Freedom of Information requests under the supervision of the Legal Practice Manager. Take responsibilities for a portfolio of administrative work or specific key tasks working with limited supervision. Provide administrative support to a range of meetings and/or events as required on a regular or ad hoc basis. This includes, but not limited to, booking venues, and accommodation, sending out meeting requests, taking notes, recording and sending out actions, and following up actions to officers, staff and external partners as required to ensure those actions are completed. Providing a customer focussed response to telephone and face to face enquiries that may involve some specialist knowledge and subject matter expertise. This includes regular contact with members of the public who can be difficult and abusive, external agencies and stakeholders. To type up legal documentation using digital dictation. Undertake general office duties which includes making travel arrangements, raising invoices, making payments to the Courts, photocopying, printing, diary management, stationery and equipment ordering, and managing a range of data contained with spreadsheets for the department. To carry out IT problem solving for the wider team in order to deliver comprehensive legal services. To open and close legal files in accordance with departmental and force policy and procedure. This requires knowledge of GDPR requirements. To prepare and put together bundles for a range of Court hearings and proceedings. Work as part of a team to deliver departmental projects. This list of duties is not restrictive or exhaustive and the post-holder may be required to carry out duties from time to time that are either commensurate with/or lower than the grade of the post. In some posts this might include the ad-hoc provision of guidance and informal training of new colleagues. If you think this job role is for you, please send your CV to
The James Watt Nanofabrication Centre (JWNC) conducts fundamental, applied, and commercial research, driving development, prototyping, and pilot production using advanced nanofabrication techniques. The Centre collaborates with over 90 national and international universities and research institutes and partners across 28 countries. Its key capabilities include plasma processing, electron beam lithography, photolithography, thin film deposition, and metrology. The University of Glasgow has over 45 years' experience of delivering micro- and nano-fabrication (and in particular electron-beam lithography) to develop solutions in processing, nanotechnology, nanoelectronics, optoelectronics, mm-wave & terahertz, bioengineering, biotechnology, lab-on-a-chip, cleantech & energy, photovoltaics, security & defence and a host of other applications. The JWNC presently has over £70+M of active research grants undertaking micro- and nano-fabrication. The Centre works closely with the University's wholly owned subsidiary, Kelvin Nanotechnology Ltd (KNT). KNT provides commercial access to the Centre's facilities and expertise for industry, governments, institutes and other universities. KNT has worked with more than 250 companies from 20 countries since its inception in 1998. Job Purpose The Head of Operations ensures the effective, sustainable and strategically aligned operation of the James Watt Nanofabrication Centre (JWNC), enabling world-class research and innovation. This role leads business planning, financial management, facilities operation and infrastructure development to optimise facility performance and support long-term growth. Through strong leadership and people management, the postholder fosters a high-performance culture, identifies opportunities for commercialisation and strategic advancement and builds effective partnerships with internal and external stakeholders. Working closely with the Head of Engineering and Process, the Head of Operations will ensure the JWNC is a safe, efficient and innovative environment, underpinned by robust operational systems and resources that support the Centre's technical and research excellence. Main Duties and Responsibilities People & Organisational Leadership Provide strong, visible leadership for the JWNC, promoting a culture of professionalism, collaboration, and continuous improvement across its operations. Effectively build and lead a high-performing team to deliver an effective and efficient service that aligns with JWNC/School/College/University objectives, ensuring clarity of roles, effective performance management, and staff development. Create an inclusive, engaged and motivated work environment that supports professional development and talent retention. Mentor and support team members, fostering a culture of accountability and continuous learning. Operational Leadership Provide overall leadership for JWNC operations, ensuring that the cleanroom and associated facilities are safe, reliable, and efficiently managed to deliver world-class research. Lead operational planning, scheduling, and service delivery to maximise user satisfaction and ensure compliance with University and statutory requirements. Overall responsibility for developing and embedding robust systems for health & safety, risk management, quality assurance, and compliance, ensuring these frameworks are consistently implemented and maintained. Monitor and enhance JWNC performance through data-driven analysis, implementing service improvements to drive utilisation, impact and cost effectiveness of the facility. Financial & Strategic Management Lead on JWNC's financial sustainability, including income generation, cost recovery, pricing structures, and budget management. Develop and deliver the JWNC Operational and Business Plans, aligned with University strategy and external partnerships. Identify and drive opportunities for commercialisation and strategic growth, ensuring JWNC remains competitive and future-focused. Manage contracts, commercial agreements, and relationships with industry partners, ensuring mutual benefit and financial resilience. Work collaboratively with colleagues within the School/College/University to enhance service delivery and ensure alignment with wider initiatives including the Technician Commitment and the Professional Services Career Framework. Infrastructure & Facilities Development Oversee lifecycle management of facilities and infrastructure, including equipment replacement, upgrades, and preventative maintenance. Make a leading contribution to capital projects and major developments, including the relocation of JWNC to the Critical Technologies Nanofabrication Facility (CTNF). Work with the Head of Engineering and Process to ensure facilities are future-proofed to meet evolving user needs through strategic planning and stakeholder engagement. Knowledge, Qualifications, Skills and Experience Knowledge/Qualifications Essential Scottish Credit and Qualification Framework level 9,10 or 11 (Ordinary/Honours Degree, Post Graduate Qualification), or equivalent, including being professionally qualified in relevant discipline, with a broad range of professional leadership experience in strategically important specialist areas. Ability to demonstrate the necessary strategic competencies required to undertake the duties associated with this level of post having acquired the necessary professional knowledge and leadership experience in a similar or number of different specialist roles. Extensive knowledge and experience of business functions, operational processes and compliance frameworks in a complex high technology environment. Desirable A PhD or equivalent research experience in Engineering or a closely related discipline. Skills Essential Demonstrable ability to provide strong operational and strategic leadership within a complex, high technology environment to ensure the delivery of a high-quality, customer focussed, efficient service. Excellent interpersonal and influencing skills, with the ability to build and manage relationships with diverse stakeholders, including industry partners and academic collaborators. Strong communication skills, both verbal and written, with the ability to tailor messaging to varied internal and external stakeholders. Strong business focus, with the ability to manage strategic relationships, understand organisational requirements and deliver strategic outcomes. Experience Essential Previous experience in senior operational leadership role, with a demonstrable ability to shape and deliver against strategic plans. Experience of effectively leading and managing people, promoting employee engagement and maintaining a motivated and productive workforce. Proven track record of delivering operational excellence and driving continuous improvement. Demonstrable experience in financial management, income generation and commercialisation activities. Demonstrable experience of values-led leadership. Experience of working collaboratively with senior colleagues to formulate, develop and deliver major projects and strategic priorities. Terms and Conditions Salary will be Grade 9, £59,966 - £67,468 per annum. This post is full time (35 hours per week) and open ended (permanent). As a valued member of our team, you can expect: A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared. An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook, benefits and discount packages. A flexible approach to working. A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University. We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community. We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too. Please visit our website for more information. Closing Date: 11 February 2026
Jan 19, 2026
Full time
The James Watt Nanofabrication Centre (JWNC) conducts fundamental, applied, and commercial research, driving development, prototyping, and pilot production using advanced nanofabrication techniques. The Centre collaborates with over 90 national and international universities and research institutes and partners across 28 countries. Its key capabilities include plasma processing, electron beam lithography, photolithography, thin film deposition, and metrology. The University of Glasgow has over 45 years' experience of delivering micro- and nano-fabrication (and in particular electron-beam lithography) to develop solutions in processing, nanotechnology, nanoelectronics, optoelectronics, mm-wave & terahertz, bioengineering, biotechnology, lab-on-a-chip, cleantech & energy, photovoltaics, security & defence and a host of other applications. The JWNC presently has over £70+M of active research grants undertaking micro- and nano-fabrication. The Centre works closely with the University's wholly owned subsidiary, Kelvin Nanotechnology Ltd (KNT). KNT provides commercial access to the Centre's facilities and expertise for industry, governments, institutes and other universities. KNT has worked with more than 250 companies from 20 countries since its inception in 1998. Job Purpose The Head of Operations ensures the effective, sustainable and strategically aligned operation of the James Watt Nanofabrication Centre (JWNC), enabling world-class research and innovation. This role leads business planning, financial management, facilities operation and infrastructure development to optimise facility performance and support long-term growth. Through strong leadership and people management, the postholder fosters a high-performance culture, identifies opportunities for commercialisation and strategic advancement and builds effective partnerships with internal and external stakeholders. Working closely with the Head of Engineering and Process, the Head of Operations will ensure the JWNC is a safe, efficient and innovative environment, underpinned by robust operational systems and resources that support the Centre's technical and research excellence. Main Duties and Responsibilities People & Organisational Leadership Provide strong, visible leadership for the JWNC, promoting a culture of professionalism, collaboration, and continuous improvement across its operations. Effectively build and lead a high-performing team to deliver an effective and efficient service that aligns with JWNC/School/College/University objectives, ensuring clarity of roles, effective performance management, and staff development. Create an inclusive, engaged and motivated work environment that supports professional development and talent retention. Mentor and support team members, fostering a culture of accountability and continuous learning. Operational Leadership Provide overall leadership for JWNC operations, ensuring that the cleanroom and associated facilities are safe, reliable, and efficiently managed to deliver world-class research. Lead operational planning, scheduling, and service delivery to maximise user satisfaction and ensure compliance with University and statutory requirements. Overall responsibility for developing and embedding robust systems for health & safety, risk management, quality assurance, and compliance, ensuring these frameworks are consistently implemented and maintained. Monitor and enhance JWNC performance through data-driven analysis, implementing service improvements to drive utilisation, impact and cost effectiveness of the facility. Financial & Strategic Management Lead on JWNC's financial sustainability, including income generation, cost recovery, pricing structures, and budget management. Develop and deliver the JWNC Operational and Business Plans, aligned with University strategy and external partnerships. Identify and drive opportunities for commercialisation and strategic growth, ensuring JWNC remains competitive and future-focused. Manage contracts, commercial agreements, and relationships with industry partners, ensuring mutual benefit and financial resilience. Work collaboratively with colleagues within the School/College/University to enhance service delivery and ensure alignment with wider initiatives including the Technician Commitment and the Professional Services Career Framework. Infrastructure & Facilities Development Oversee lifecycle management of facilities and infrastructure, including equipment replacement, upgrades, and preventative maintenance. Make a leading contribution to capital projects and major developments, including the relocation of JWNC to the Critical Technologies Nanofabrication Facility (CTNF). Work with the Head of Engineering and Process to ensure facilities are future-proofed to meet evolving user needs through strategic planning and stakeholder engagement. Knowledge, Qualifications, Skills and Experience Knowledge/Qualifications Essential Scottish Credit and Qualification Framework level 9,10 or 11 (Ordinary/Honours Degree, Post Graduate Qualification), or equivalent, including being professionally qualified in relevant discipline, with a broad range of professional leadership experience in strategically important specialist areas. Ability to demonstrate the necessary strategic competencies required to undertake the duties associated with this level of post having acquired the necessary professional knowledge and leadership experience in a similar or number of different specialist roles. Extensive knowledge and experience of business functions, operational processes and compliance frameworks in a complex high technology environment. Desirable A PhD or equivalent research experience in Engineering or a closely related discipline. Skills Essential Demonstrable ability to provide strong operational and strategic leadership within a complex, high technology environment to ensure the delivery of a high-quality, customer focussed, efficient service. Excellent interpersonal and influencing skills, with the ability to build and manage relationships with diverse stakeholders, including industry partners and academic collaborators. Strong communication skills, both verbal and written, with the ability to tailor messaging to varied internal and external stakeholders. Strong business focus, with the ability to manage strategic relationships, understand organisational requirements and deliver strategic outcomes. Experience Essential Previous experience in senior operational leadership role, with a demonstrable ability to shape and deliver against strategic plans. Experience of effectively leading and managing people, promoting employee engagement and maintaining a motivated and productive workforce. Proven track record of delivering operational excellence and driving continuous improvement. Demonstrable experience in financial management, income generation and commercialisation activities. Demonstrable experience of values-led leadership. Experience of working collaboratively with senior colleagues to formulate, develop and deliver major projects and strategic priorities. Terms and Conditions Salary will be Grade 9, £59,966 - £67,468 per annum. This post is full time (35 hours per week) and open ended (permanent). As a valued member of our team, you can expect: A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared. An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook, benefits and discount packages. A flexible approach to working. A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University. We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community. We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too. Please visit our website for more information. Closing Date: 11 February 2026
Senior PR and Communications Manager/Manager 1 page is loaded Senior PR and Communications Manager/Manager 1locations: Bournemouthtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR-05724 Summary Senior Manager of PR&Communications at ESET is tasked with fostering a favorable public image and increasing awareness of the company's technology and offerings. This role involves strategizing and implementing PR&Communications initiatives that enhance ESET's reputation, overseeing both public and media relations, and handling crisis communication in line with company guidelines. The manager also oversees both external and internal communication channels, collaborates with essential business partners, and leads the PR&Communications team towards achieving strategic objectives. Additionally, the manager serves as the media spokesperson, ensuring the company's reputation remains positive, supports management through media engagements, and acts as a representative for public affairs.Job description FUNCTIONAL RESPONSIBILITIES AND DUTIES • Cooperate closely with Global PR to identify or adopt best practices for achieving Company business goals.• Cultivate and maintain relationships with journalists, press, and public affairs entities, and actively participate in relevant events and conferences.• Serve as a company/media spokesperson, conducting and executing interviews across various media platforms.• Network with publishing houses and editors, and compose statements and professional/opinion articles in collaboration with the PR Specialist and agency.• Research and create various content for media, (press releases, articles, blogs) and marketing materials for both B2B and B2C sectors, in partnership with local and global marketing teams.• Collaborate with internal departments to support their objectives and ensure a consistent brand voice, fostering an engaged media community.• Prepare monthly qualitative and quantitative reports on PR activities for ESET headquarters and local leadership.• Handle rapid response and crisis management communication.• Oversee social media communication activities and manage the work of external agencies.• Work closely with event managers or agencies to organize and evaluate PR and media events.• Execute ESET's public affairs policy and government affairs strategy locally.• Represent company towards industry, trade associations, and civil society organizations to support ESET's business positions and increase brand awareness• Provide executive support for ESET's leadership team in interactions with government officials, collaborating with subject matter experts as needed.• Create and deliver flawless presentations at internal and external events and webinars for discerning audiences.• Cooperate closely with the PR team to adhere to the established PR strategy and plan.• Identify current topics and prepare them for use in ESET's communications.• Maintain media relations to maximize quality and quantity of media outputs.• Plan and coordinate the work of colleagues in accordance with superior's instructions, be responsible for the performance of the tasks entrusted to it in accordance with established procedures and processes and prioritize tasks of colleagues in order to meet established objectives and achieve required results.• Perform conceptual, systemic, creative and methodical activities.• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. MANAGERIAL RESPONSIBILITIES • Propose and implement improvements of processes and work procedures within the team.• Cooperate with immediate superior on financial planning and remain continuously updated on spending of funds.• Share relevant information and support communication within the team and with other organizational units.• Set clear and realistic goals and expectations towards work performance within prescribed deadlines.• Manage, plan and delegate work to team members and be responsible for performance of assigned tasks in accordance with established procedures and processes.• Provide regular feedback and evaluate work performance of direct subordinates (e.g. probation period, definite period, assessment interviews).• Take timely and efficient measures to ensure high-quality and timely work output of the team and its members.• Ensure optimum planning of human resources, their substitutability and be responsible for attendance of team members. Cooperate with direct superior on planning for personnel and organizational changes.• Cooperate on new employee recruitment process.• In cooperation with the employee prepare their personal development plans and ensure relevant development and educational activities.• Actively look for and exploit opportunities for own development and education and share experience and professional knowledge with others. REQUIREMENTS Education: • Master's degree/ BA/BS/Marketing• Security technology experience is a plus Experience: • Years of work experience: 10• 5 years in PR managerial role• 1 year on the job training• Experience in copy and content writing• Experience of proof reading• Experience in working with external agencies Knowledge: • Understanding of cybersecurity• Ability to digest and interpret technical material• Well-developed interpersonal and organizational skills• MS Office: advanced Language: • English: C1 Communication: • Excellent oral and written communication skills Managerial skills: • N/A Personal characteristics: • Attention to detailBenefits Health & well-being Health insurance Death in service Employee assistance program (EAP) Pension Perkbox Free sight tests and discount on glasses Sick pay Extra holiday Wellbeing Allowance Family Child Birth Allowance Marriage Allowance Enhanced Parental leave Office Free Parking Hot and cold drinks and fruit Friday Breakfast Christmas PartySummer Party Other Loyalty award Employee referral scheme Cycle to work Tech Scheme Christmas HamperPrimary locationBournemouthAdditional locationsTime typeFull time
Jan 19, 2026
Full time
Senior PR and Communications Manager/Manager 1 page is loaded Senior PR and Communications Manager/Manager 1locations: Bournemouthtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR-05724 Summary Senior Manager of PR&Communications at ESET is tasked with fostering a favorable public image and increasing awareness of the company's technology and offerings. This role involves strategizing and implementing PR&Communications initiatives that enhance ESET's reputation, overseeing both public and media relations, and handling crisis communication in line with company guidelines. The manager also oversees both external and internal communication channels, collaborates with essential business partners, and leads the PR&Communications team towards achieving strategic objectives. Additionally, the manager serves as the media spokesperson, ensuring the company's reputation remains positive, supports management through media engagements, and acts as a representative for public affairs.Job description FUNCTIONAL RESPONSIBILITIES AND DUTIES • Cooperate closely with Global PR to identify or adopt best practices for achieving Company business goals.• Cultivate and maintain relationships with journalists, press, and public affairs entities, and actively participate in relevant events and conferences.• Serve as a company/media spokesperson, conducting and executing interviews across various media platforms.• Network with publishing houses and editors, and compose statements and professional/opinion articles in collaboration with the PR Specialist and agency.• Research and create various content for media, (press releases, articles, blogs) and marketing materials for both B2B and B2C sectors, in partnership with local and global marketing teams.• Collaborate with internal departments to support their objectives and ensure a consistent brand voice, fostering an engaged media community.• Prepare monthly qualitative and quantitative reports on PR activities for ESET headquarters and local leadership.• Handle rapid response and crisis management communication.• Oversee social media communication activities and manage the work of external agencies.• Work closely with event managers or agencies to organize and evaluate PR and media events.• Execute ESET's public affairs policy and government affairs strategy locally.• Represent company towards industry, trade associations, and civil society organizations to support ESET's business positions and increase brand awareness• Provide executive support for ESET's leadership team in interactions with government officials, collaborating with subject matter experts as needed.• Create and deliver flawless presentations at internal and external events and webinars for discerning audiences.• Cooperate closely with the PR team to adhere to the established PR strategy and plan.• Identify current topics and prepare them for use in ESET's communications.• Maintain media relations to maximize quality and quantity of media outputs.• Plan and coordinate the work of colleagues in accordance with superior's instructions, be responsible for the performance of the tasks entrusted to it in accordance with established procedures and processes and prioritize tasks of colleagues in order to meet established objectives and achieve required results.• Perform conceptual, systemic, creative and methodical activities.• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. MANAGERIAL RESPONSIBILITIES • Propose and implement improvements of processes and work procedures within the team.• Cooperate with immediate superior on financial planning and remain continuously updated on spending of funds.• Share relevant information and support communication within the team and with other organizational units.• Set clear and realistic goals and expectations towards work performance within prescribed deadlines.• Manage, plan and delegate work to team members and be responsible for performance of assigned tasks in accordance with established procedures and processes.• Provide regular feedback and evaluate work performance of direct subordinates (e.g. probation period, definite period, assessment interviews).• Take timely and efficient measures to ensure high-quality and timely work output of the team and its members.• Ensure optimum planning of human resources, their substitutability and be responsible for attendance of team members. Cooperate with direct superior on planning for personnel and organizational changes.• Cooperate on new employee recruitment process.• In cooperation with the employee prepare their personal development plans and ensure relevant development and educational activities.• Actively look for and exploit opportunities for own development and education and share experience and professional knowledge with others. REQUIREMENTS Education: • Master's degree/ BA/BS/Marketing• Security technology experience is a plus Experience: • Years of work experience: 10• 5 years in PR managerial role• 1 year on the job training• Experience in copy and content writing• Experience of proof reading• Experience in working with external agencies Knowledge: • Understanding of cybersecurity• Ability to digest and interpret technical material• Well-developed interpersonal and organizational skills• MS Office: advanced Language: • English: C1 Communication: • Excellent oral and written communication skills Managerial skills: • N/A Personal characteristics: • Attention to detailBenefits Health & well-being Health insurance Death in service Employee assistance program (EAP) Pension Perkbox Free sight tests and discount on glasses Sick pay Extra holiday Wellbeing Allowance Family Child Birth Allowance Marriage Allowance Enhanced Parental leave Office Free Parking Hot and cold drinks and fruit Friday Breakfast Christmas PartySummer Party Other Loyalty award Employee referral scheme Cycle to work Tech Scheme Christmas HamperPrimary locationBournemouthAdditional locationsTime typeFull time
Head of Operations - Appvia Location:London, UK (Hybrid - typically 2-3 days in-office) Contract:Permanent, Full-time Package:£80,000-90,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia helps organisations build, secure and innovate across cloud, data and AI, drawing on our practical expertise gained from developing and maintaining open-source, cloud-native tools and products. As AWS Advanced and Microsoft Solutions Partners, we deliver secure, scalable platforms covering containerisation, FinOps, modernisation and data platforms. As a certified B Corporation, we are committed to balancing purpose with profit, meeting the highest standards of social and environmental performance. We believe that responsible business practices and technical excellence go hand in hand. Interview process - 3 stage Discovery conversation with our Talent Acquisition team Interview with COO Final Interview with CEO About the Role We are seeking an experienced Head of Operations to drive operational excellence across our growing business. This is a pivotal leadership role, reporting to the COO and sitting on the Senior Leadership Team, where you will shape and optimise our internal operations, manage critical certifications and compliance programmes, and ensure we maintain our position on key public sector procurement frameworks. You will be responsible for building scalable operational processes that support our ambitious growth plans while maintaining the agility and innovation that defines our culture. This role requires someone who thrives in a fast-paced environment, can work autonomously, and brings a strategic mindset to operational challenges. Operational Leadership & Strategy Develop and implement operational strategies that support business growth and efficiency Establish and refine internal processes, policies, and procedures to ensure smooth day-to-day operations Own resource planning and capacity management across the organisation Drive continuous improvement initiatives and operational excellence programmes Manage relationships with key service providers Roll out and embed OKR (Objectives and Key Results) methodology across the business, facilitating goal-setting cycles and tracking progress Coach teams on effective OKR practices, ensuring alignment between company, team, and individual objectives Working closely with Talent and People Operations to streamline onboarding and upskilling. Public Sector Framework Management Own and manage our presence on Crown Commercial Service frameworks including G-Cloud, Digital Outcomes and Specialists (DOS), and Technology Services Lead framework application and renewal processes, ensuring timely submissions and competitive positioning Monitor framework performance, maintain compliance requirements, and optimise service listings Identify and evaluate new framework opportunities aligned with our strategic direction Ensure ongoing compliance with public sector contractual obligations and reporting requirements Certifications, Standards & Compliance Maintain and enhance existing certifications including B Corp status, ensuring continued compliance and recertification Lead the acquisition of new ISO certifications (e.g., ISO 20000 as required for business growth Manage and enhance security accreditations (including Cyber Essentials and ISO27001) Develop and maintain the Information Security Management System (ISMS) and Quality Management System (QMS) Coordinate internal and external audits, manage audit findings, and drive remediation activities Stay current with regulatory changes and industry standards that impact our operations Finance & Business Operations Oversee operational budgets and work with finance to ensure effective cost management Support contract management, commercial negotiations, and procurement activities Implement and manage operational tools, systems, and technologies Produce operational reports and KPIs for leadership and board review Contribute to company strategy and decision-making as a member of the Senior Leadership Team People & Culture Partner with leadership on people operations including onboarding, policies, and employee experience Support a positive, inclusive workplace culture aligned with our B Corp values Lead or support office management, facilities, and health and safety requirements Essential Experience & Skills Proven track record in operations leadership, ideally within a technology consultancy, SaaS, or professional services environment Experience implementing and managing OKR frameworks or similar goal-setting methodologies Hands-on experience with ISO certification processes, particularly ISO 27001 (Information Security) and ISO 9001 (Quality Management) Experience scaling operations in a high-growth technology business Excellent project management skills with the ability to juggle multiple priorities Strong commercial acumen and experience with contract negotiation Outstanding written and verbal communication skills Self-starter mentality with the ability to work autonomously and drive initiatives forward Desirable Experience managing UK public sector procurement frameworks (G-Cloud, DOS, or similar Crown Commercial Service agreements) Strong understanding of compliance requirements for UK public sector contracts Experience with B Corp certification and maintaining social/environmental impact standards Familiarity with cloud technologies, Kubernetes, or DevOps environments Experience with Cyber Essentials Plus or other security accreditations Knowledge of ISO 14001 (Environmental Management) or ISO 22301 (Business Continuity) Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? ️Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well-being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note:While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Jan 19, 2026
Full time
Head of Operations - Appvia Location:London, UK (Hybrid - typically 2-3 days in-office) Contract:Permanent, Full-time Package:£80,000-90,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia helps organisations build, secure and innovate across cloud, data and AI, drawing on our practical expertise gained from developing and maintaining open-source, cloud-native tools and products. As AWS Advanced and Microsoft Solutions Partners, we deliver secure, scalable platforms covering containerisation, FinOps, modernisation and data platforms. As a certified B Corporation, we are committed to balancing purpose with profit, meeting the highest standards of social and environmental performance. We believe that responsible business practices and technical excellence go hand in hand. Interview process - 3 stage Discovery conversation with our Talent Acquisition team Interview with COO Final Interview with CEO About the Role We are seeking an experienced Head of Operations to drive operational excellence across our growing business. This is a pivotal leadership role, reporting to the COO and sitting on the Senior Leadership Team, where you will shape and optimise our internal operations, manage critical certifications and compliance programmes, and ensure we maintain our position on key public sector procurement frameworks. You will be responsible for building scalable operational processes that support our ambitious growth plans while maintaining the agility and innovation that defines our culture. This role requires someone who thrives in a fast-paced environment, can work autonomously, and brings a strategic mindset to operational challenges. Operational Leadership & Strategy Develop and implement operational strategies that support business growth and efficiency Establish and refine internal processes, policies, and procedures to ensure smooth day-to-day operations Own resource planning and capacity management across the organisation Drive continuous improvement initiatives and operational excellence programmes Manage relationships with key service providers Roll out and embed OKR (Objectives and Key Results) methodology across the business, facilitating goal-setting cycles and tracking progress Coach teams on effective OKR practices, ensuring alignment between company, team, and individual objectives Working closely with Talent and People Operations to streamline onboarding and upskilling. Public Sector Framework Management Own and manage our presence on Crown Commercial Service frameworks including G-Cloud, Digital Outcomes and Specialists (DOS), and Technology Services Lead framework application and renewal processes, ensuring timely submissions and competitive positioning Monitor framework performance, maintain compliance requirements, and optimise service listings Identify and evaluate new framework opportunities aligned with our strategic direction Ensure ongoing compliance with public sector contractual obligations and reporting requirements Certifications, Standards & Compliance Maintain and enhance existing certifications including B Corp status, ensuring continued compliance and recertification Lead the acquisition of new ISO certifications (e.g., ISO 20000 as required for business growth Manage and enhance security accreditations (including Cyber Essentials and ISO27001) Develop and maintain the Information Security Management System (ISMS) and Quality Management System (QMS) Coordinate internal and external audits, manage audit findings, and drive remediation activities Stay current with regulatory changes and industry standards that impact our operations Finance & Business Operations Oversee operational budgets and work with finance to ensure effective cost management Support contract management, commercial negotiations, and procurement activities Implement and manage operational tools, systems, and technologies Produce operational reports and KPIs for leadership and board review Contribute to company strategy and decision-making as a member of the Senior Leadership Team People & Culture Partner with leadership on people operations including onboarding, policies, and employee experience Support a positive, inclusive workplace culture aligned with our B Corp values Lead or support office management, facilities, and health and safety requirements Essential Experience & Skills Proven track record in operations leadership, ideally within a technology consultancy, SaaS, or professional services environment Experience implementing and managing OKR frameworks or similar goal-setting methodologies Hands-on experience with ISO certification processes, particularly ISO 27001 (Information Security) and ISO 9001 (Quality Management) Experience scaling operations in a high-growth technology business Excellent project management skills with the ability to juggle multiple priorities Strong commercial acumen and experience with contract negotiation Outstanding written and verbal communication skills Self-starter mentality with the ability to work autonomously and drive initiatives forward Desirable Experience managing UK public sector procurement frameworks (G-Cloud, DOS, or similar Crown Commercial Service agreements) Strong understanding of compliance requirements for UK public sector contracts Experience with B Corp certification and maintaining social/environmental impact standards Familiarity with cloud technologies, Kubernetes, or DevOps environments Experience with Cyber Essentials Plus or other security accreditations Knowledge of ISO 14001 (Environmental Management) or ISO 22301 (Business Continuity) Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? ️Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well-being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note:While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Babcock Mission Critical Services España SA.
Gloucester, Gloucestershire
Security Officer Location: Ashchurch, Tewkesbury Role Type: Full time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Security Officer at our Ashchurch site. The role As a Security Officer, you'll have a role that's out of the ordinary. As a Security Officer, you'll join a growing business unit within Mission Systems to help provide around the clock security cover at our Tewkesbury site. Preventing losses and damage by reporting irregularities, informing staff and visitors of policy and procedures; deterring trespassers Compiling reports by recording observations, information, incidents, and surveillance activities Ensuring the security, safety and well being of all personnel, visitors, and the premises Maintaining environment by monitoring and setting building and equipment controls Securing premises with regular patrolling of property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry if required Obtaining help by sounding alarms including marshalling This role is full time, 42 hours per week and is based on site at Ashchurch working a shift pattern; 4 working days, 4 days off, 4 working nights, 4 days off. Essential experience of the Security Officer Ideally you will have previous security experience, but this is not essential. Qualifications for the Security Officer We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you. Security Clearance The successful candidate must be able to achieve and maintain Developed Vetting (DV) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What We Offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Jan 19, 2026
Full time
Security Officer Location: Ashchurch, Tewkesbury Role Type: Full time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Security Officer at our Ashchurch site. The role As a Security Officer, you'll have a role that's out of the ordinary. As a Security Officer, you'll join a growing business unit within Mission Systems to help provide around the clock security cover at our Tewkesbury site. Preventing losses and damage by reporting irregularities, informing staff and visitors of policy and procedures; deterring trespassers Compiling reports by recording observations, information, incidents, and surveillance activities Ensuring the security, safety and well being of all personnel, visitors, and the premises Maintaining environment by monitoring and setting building and equipment controls Securing premises with regular patrolling of property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry if required Obtaining help by sounding alarms including marshalling This role is full time, 42 hours per week and is based on site at Ashchurch working a shift pattern; 4 working days, 4 days off, 4 working nights, 4 days off. Essential experience of the Security Officer Ideally you will have previous security experience, but this is not essential. Qualifications for the Security Officer We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you. Security Clearance The successful candidate must be able to achieve and maintain Developed Vetting (DV) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What We Offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Job ID: Amazon UK Services Ltd. Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible Support in finding ways to continually improve systems and standardize processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment.shared uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well placed to progress into more senior roles. Basic qualifications A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject Relevant experience in a technical leadership role Relevant experience working in both electrical and mechanical disciplines Relevant experience in automation or material handling equipment environments Advanced proficiency in verbal and written English Preferred qualifications Experience working in a multi-contractor and multi site working environment Understanding of PLC based control systems and statutory compliance requirements Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks A degree preferably in a technical discipline or operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding్ట top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our.EXIT candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jan 19, 2026
Full time
Job ID: Amazon UK Services Ltd. Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible Support in finding ways to continually improve systems and standardize processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment.shared uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well placed to progress into more senior roles. Basic qualifications A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject Relevant experience in a technical leadership role Relevant experience working in both electrical and mechanical disciplines Relevant experience in automation or material handling equipment environments Advanced proficiency in verbal and written English Preferred qualifications Experience working in a multi-contractor and multi site working environment Understanding of PLC based control systems and statutory compliance requirements Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks A degree preferably in a technical discipline or operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding్ట top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our.EXIT candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Head of Operations - Appvia Location:London, UK (Hybrid - typically 2-3 days in-office) Contract:Permanent, Full-time Package:£80,000-90,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia helps organisations build, secure and innovate across cloud, data and AI, drawing on our practical expertise gained from developing and maintaining open-source, cloud-native tools and products. As AWS Advanced and Microsoft Solutions Partners, we deliver secure, scalable platforms covering containerisation, FinOps, modernisation and data platforms. As a certified B Corporation, we are committed to balancing purpose with profit, meeting the highest standards of social and environmental performance. We believe that responsible business practices and technical excellence go hand in hand. Interview process - 3 stage Discovery conversation with our Talent Acquisition team Interview with COO Final Interview with CEO About the Role We are seeking an experienced Head of Operations to drive operational excellence across our growing business. This is a pivotal leadership role, reporting to the COO and sitting on the Senior Leadership Team, where you will shape and optimise our internal operations, manage critical certifications and compliance programmes, and ensure we maintain our position on key public sector procurement frameworks. You will be responsible for building scalable operational processes that support our ambitious growth plans while maintaining the agility and innovation that defines our culture. This role requires someone who thrives in a fast-paced environment, can work autonomously, and brings a strategic mindset to operational challenges. Operational Leadership & Strategy Develop and implement operational strategies that support business growth and efficiency Establish and refine internal processes, policies, and procedures to ensure smooth day-to-day operations Own resource planning and capacity management across the organisation Drive continuous improvement initiatives and operational excellence programmes Manage relationships with key service providers Roll out and embed OKR (Objectives and Key Results) methodology across the business, facilitating goal-setting cycles and tracking progress Coach teams on effective OKR practices, ensuring alignment between company, team, and individual objectives Working closely with Talent and People Operations to streamline onboarding and upskilling. Public Sector Framework Management Own and manage our presence on Crown Commercial Service frameworks including G-Cloud, Digital Outcomes and Specialists (DOS), and Technology Services Lead framework application and renewal processes, ensuring timely submissions and competitive positioning Monitor framework performance, maintain compliance requirements, and optimise service listings Identify and evaluate new framework opportunities aligned with our strategic direction Ensure ongoing compliance with public sector contractual obligations and reporting requirements Certifications, Standards & Compliance Maintain and enhance existing certifications including B Corp status, ensuring continued compliance and recertification Lead the acquisition of new ISO certifications (e.g., ISO 20000 as required for business growth Manage and enhance security accreditations (including Cyber Essentials and ISO27001) Develop and maintain the Information Security Management System (ISMS) and Quality Management System (QMS) Coordinate internal and external audits, manage audit findings, and drive remediation activities Stay current with regulatory changes and industry standards that impact our operations Finance & Business Operations Oversee operational budgets and work with finance to ensure effective cost management Support contract management, commercial negotiations, and procurement activities Implement and manage operational tools, systems, and technologies Produce operational reports and KPIs for leadership and board review Contribute to company strategy and decision-making as a member of the Senior Leadership Team People & Culture Partner with leadership on people operations including onboarding, policies, and employee experience Support a positive, inclusive workplace culture aligned with our B Corp values Lead or support office management, facilities, and health and safety requirements Essential Experience & Skills Proven track record in operations leadership, ideally within a technology consultancy, SaaS, or professional services environment Experience implementing and managing OKR frameworks or similar goal-setting methodologies Hands-on experience with ISO certification processes, particularly ISO 27001 (Information Security) and ISO 9001 (Quality Management) Experience scaling operations in a high-growth technology business Excellent project management skills with the ability to juggle multiple priorities Strong commercial acumen and experience with contract negotiation Outstanding written and verbal communication skills Self-starter mentality with the ability to work autonomously and drive initiatives forward Desirable Experience managing UK public sector procurement frameworks (G-Cloud, DOS, or similar Crown Commercial Service agreements) Strong understanding of compliance requirements for UK public sector contracts Experience with B Corp certification and maintaining social/environmental impact standards Familiarity with cloud technologies, Kubernetes, or DevOps environments Experience with Cyber Essentials Plus or other security accreditations Knowledge of ISO 14001 (Environmental Management) or ISO 22301 (Business Continuity) Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? ️Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well-being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note:While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Jan 19, 2026
Full time
Head of Operations - Appvia Location:London, UK (Hybrid - typically 2-3 days in-office) Contract:Permanent, Full-time Package:£80,000-90,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia helps organisations build, secure and innovate across cloud, data and AI, drawing on our practical expertise gained from developing and maintaining open-source, cloud-native tools and products. As AWS Advanced and Microsoft Solutions Partners, we deliver secure, scalable platforms covering containerisation, FinOps, modernisation and data platforms. As a certified B Corporation, we are committed to balancing purpose with profit, meeting the highest standards of social and environmental performance. We believe that responsible business practices and technical excellence go hand in hand. Interview process - 3 stage Discovery conversation with our Talent Acquisition team Interview with COO Final Interview with CEO About the Role We are seeking an experienced Head of Operations to drive operational excellence across our growing business. This is a pivotal leadership role, reporting to the COO and sitting on the Senior Leadership Team, where you will shape and optimise our internal operations, manage critical certifications and compliance programmes, and ensure we maintain our position on key public sector procurement frameworks. You will be responsible for building scalable operational processes that support our ambitious growth plans while maintaining the agility and innovation that defines our culture. This role requires someone who thrives in a fast-paced environment, can work autonomously, and brings a strategic mindset to operational challenges. Operational Leadership & Strategy Develop and implement operational strategies that support business growth and efficiency Establish and refine internal processes, policies, and procedures to ensure smooth day-to-day operations Own resource planning and capacity management across the organisation Drive continuous improvement initiatives and operational excellence programmes Manage relationships with key service providers Roll out and embed OKR (Objectives and Key Results) methodology across the business, facilitating goal-setting cycles and tracking progress Coach teams on effective OKR practices, ensuring alignment between company, team, and individual objectives Working closely with Talent and People Operations to streamline onboarding and upskilling. Public Sector Framework Management Own and manage our presence on Crown Commercial Service frameworks including G-Cloud, Digital Outcomes and Specialists (DOS), and Technology Services Lead framework application and renewal processes, ensuring timely submissions and competitive positioning Monitor framework performance, maintain compliance requirements, and optimise service listings Identify and evaluate new framework opportunities aligned with our strategic direction Ensure ongoing compliance with public sector contractual obligations and reporting requirements Certifications, Standards & Compliance Maintain and enhance existing certifications including B Corp status, ensuring continued compliance and recertification Lead the acquisition of new ISO certifications (e.g., ISO 20000 as required for business growth Manage and enhance security accreditations (including Cyber Essentials and ISO27001) Develop and maintain the Information Security Management System (ISMS) and Quality Management System (QMS) Coordinate internal and external audits, manage audit findings, and drive remediation activities Stay current with regulatory changes and industry standards that impact our operations Finance & Business Operations Oversee operational budgets and work with finance to ensure effective cost management Support contract management, commercial negotiations, and procurement activities Implement and manage operational tools, systems, and technologies Produce operational reports and KPIs for leadership and board review Contribute to company strategy and decision-making as a member of the Senior Leadership Team People & Culture Partner with leadership on people operations including onboarding, policies, and employee experience Support a positive, inclusive workplace culture aligned with our B Corp values Lead or support office management, facilities, and health and safety requirements Essential Experience & Skills Proven track record in operations leadership, ideally within a technology consultancy, SaaS, or professional services environment Experience implementing and managing OKR frameworks or similar goal-setting methodologies Hands-on experience with ISO certification processes, particularly ISO 27001 (Information Security) and ISO 9001 (Quality Management) Experience scaling operations in a high-growth technology business Excellent project management skills with the ability to juggle multiple priorities Strong commercial acumen and experience with contract negotiation Outstanding written and verbal communication skills Self-starter mentality with the ability to work autonomously and drive initiatives forward Desirable Experience managing UK public sector procurement frameworks (G-Cloud, DOS, or similar Crown Commercial Service agreements) Strong understanding of compliance requirements for UK public sector contracts Experience with B Corp certification and maintaining social/environmental impact standards Familiarity with cloud technologies, Kubernetes, or DevOps environments Experience with Cyber Essentials Plus or other security accreditations Knowledge of ISO 14001 (Environmental Management) or ISO 22301 (Business Continuity) Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? ️Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well-being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note:While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Unilever Deutschland Holding GmbH
Kingston Upon Thames, Surrey
Job Title Business & Social Intelligence Analyst - Home Care (Global) Business Function Consumer Insight (CI) Location London (100VE) Job Purpose Make Data Matter. Be a Future Shaper. At Unilever Home Care, we're committed to creating products that make everyday life better and brighter for our homes, for people, and for the planet. We're looking for a curious, data driven analyst to join our Business Analytics & Social Intelligence (BASI) team. This role partners with category teams (e.g. Fabric Cleaning, Fabric Enhancers, Home & Hygiene) to shape strategy, identify growth opportunities and enhance competitive performance across the Home Care Business Group - with a strong emphasis on understanding consumers through social listening and digital intelligence tools. You'll be part of a diverse, multicultural team that blends business analytics, strategic research, and social intelligence - working closely with global and local teams across Marketing, CD, R&D, Finance, and external partners / leading agencies to deliver insight and recommendations that drive action. This is a hands on, high impact role where you'll help shape the future of Home Care through foresight, smart data, world class analytics, and AI powered solutions. Responsibilities Turn data into direction. Extract and deliver clear, actionable insights using retail, panel, financial, brand tracking, and social data to guide strategy and performance. Keep us on track. Own key reporting dashboards and performance metrics - from UBS, price tiering, to product benefit segmentation - and help teams stay aligned on what matters. Project what's next. Support long term planning by helping forecast category trends and format shifts, working with cross functional teams and world class analytics partners. Power big ideas. Lead the analytics behind market development, innovation sizing, benchmarking, and strategic bets - making sure we back the right ideas with the right data. Make operations smooth. Help manage priorities and day to day operations for our analytics workstreams, keeping things running smart and efficiently. Who You'll Work With: You'll report to the Global Business Analytics and Social Intelligence Director and collaborate closely with category marketing, finance, R&D, CD, CI teams, and external partners. All About You You get data. You know how to spot what matters in a sea of numbers, build smart data strategies, and visualise insights that make sense to others. You're analytical and creative. Whether it's crunching numbers or designing new ways to interpret them, you bring rigour and imagination to your work. You think in systems. You understand how businesses grow and how different teams connect - and you use that knowledge to drive impact. You zoom out and zoom in. You can think big across market, categories and brands, but also dive deep into the details when needed. You tell stories with foresight. You know how to turn data into compelling narratives that spark action and show the business how to grow in the future. You're curious about people and tech. You're interested in human behaviour, innovation, and how technology can unlock better decisions. You're digitally fluent. You're comfortable with new tools and platforms, and keen to help others adopt smarter, self service systems. What We're Looking For: Experience in both business analytics and social intelligence. Ideally university degree or equivalent experience. Eligibility to work in the UK is required. Bonus points if you've got a foundation in data science or modelling - not essential, but great to have. Notes About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace'. Location Details In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston upon Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston Upon Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE. You agree that on the conclusion of the consultation your place of work will be 100VE or 100VE until early 2025 and then Kingston upon Thames (the locations) and you will be notified of which of the locations will be your place of work after that consultation ends. What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You'll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please read Equity, Diversity & Inclusion at Unilever Unilever. Recruitment Fraud Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate. How is Unilever tackling this? Many of Unilever's recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. What can I do? If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via una Live Chat. Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!
Jan 19, 2026
Full time
Job Title Business & Social Intelligence Analyst - Home Care (Global) Business Function Consumer Insight (CI) Location London (100VE) Job Purpose Make Data Matter. Be a Future Shaper. At Unilever Home Care, we're committed to creating products that make everyday life better and brighter for our homes, for people, and for the planet. We're looking for a curious, data driven analyst to join our Business Analytics & Social Intelligence (BASI) team. This role partners with category teams (e.g. Fabric Cleaning, Fabric Enhancers, Home & Hygiene) to shape strategy, identify growth opportunities and enhance competitive performance across the Home Care Business Group - with a strong emphasis on understanding consumers through social listening and digital intelligence tools. You'll be part of a diverse, multicultural team that blends business analytics, strategic research, and social intelligence - working closely with global and local teams across Marketing, CD, R&D, Finance, and external partners / leading agencies to deliver insight and recommendations that drive action. This is a hands on, high impact role where you'll help shape the future of Home Care through foresight, smart data, world class analytics, and AI powered solutions. Responsibilities Turn data into direction. Extract and deliver clear, actionable insights using retail, panel, financial, brand tracking, and social data to guide strategy and performance. Keep us on track. Own key reporting dashboards and performance metrics - from UBS, price tiering, to product benefit segmentation - and help teams stay aligned on what matters. Project what's next. Support long term planning by helping forecast category trends and format shifts, working with cross functional teams and world class analytics partners. Power big ideas. Lead the analytics behind market development, innovation sizing, benchmarking, and strategic bets - making sure we back the right ideas with the right data. Make operations smooth. Help manage priorities and day to day operations for our analytics workstreams, keeping things running smart and efficiently. Who You'll Work With: You'll report to the Global Business Analytics and Social Intelligence Director and collaborate closely with category marketing, finance, R&D, CD, CI teams, and external partners. All About You You get data. You know how to spot what matters in a sea of numbers, build smart data strategies, and visualise insights that make sense to others. You're analytical and creative. Whether it's crunching numbers or designing new ways to interpret them, you bring rigour and imagination to your work. You think in systems. You understand how businesses grow and how different teams connect - and you use that knowledge to drive impact. You zoom out and zoom in. You can think big across market, categories and brands, but also dive deep into the details when needed. You tell stories with foresight. You know how to turn data into compelling narratives that spark action and show the business how to grow in the future. You're curious about people and tech. You're interested in human behaviour, innovation, and how technology can unlock better decisions. You're digitally fluent. You're comfortable with new tools and platforms, and keen to help others adopt smarter, self service systems. What We're Looking For: Experience in both business analytics and social intelligence. Ideally university degree or equivalent experience. Eligibility to work in the UK is required. Bonus points if you've got a foundation in data science or modelling - not essential, but great to have. Notes About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace'. Location Details In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston upon Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston Upon Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE. You agree that on the conclusion of the consultation your place of work will be 100VE or 100VE until early 2025 and then Kingston upon Thames (the locations) and you will be notified of which of the locations will be your place of work after that consultation ends. What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You'll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please read Equity, Diversity & Inclusion at Unilever Unilever. Recruitment Fraud Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate. How is Unilever tackling this? Many of Unilever's recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. What can I do? If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via una Live Chat. Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!
National Fire Chiefs Council Limited.
Dorchester, Dorset
Cyber Security Officer - Dorset & Wiltshire Fire and Rescue Service Location: The service encourages flexible working and is open to flexible working options. The role will be based at Dorchester Support Offices, Poundbury OR Service Headquarters, Salisbury with the flexibility to work from home / DWFRS Stations / Support Offices and we would welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. There will be a requirement to attend your base location approximately one-two days a week for key activities and meetings Appointment Type: Permanent Contact: For a chat about this post, please contact Tony Beazer, Cyber Security Manager on / Closing and Interview date: The closing date for applications is Sunday 8 February 2026 (midnight). It is intended that interviews will take place on Monday 23 February 2026. Should you be shortlisted for interview, further details regarding the interview format / location will be provided before the interview date. This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn't do it. We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks' full pay during maternity leave (subject to qualifying criteria) and health & well-being services. As a Cyber Security Officer in our Corporate Support department you will: Respond to cyber and information security incidents, including investigating and making recommendations to mitigate any risks. Lead on the Service's implementation of Microsoft Purview and monitor and improve the Service's security posture across the M365 platform using Microsoft secure score. Carry out internal audit checks of our Information Security Management System. What makes you our ideal Cyber Security Officer? Qualification to relevant degree level (computer science, ICT or cyber security) or hold a relevant professional qualification (ie CISSP, CISM, CISA), or be able to demonstrate a significant level of experience in cyber security/ICT Knowledge and experience of Microsoft enterprise software - Microsoft 365, Entra ID and Exchange Online Knowledge of cyber threats and attack vectors For full details of the role and requirements please have a look at the job description and person specification. Other Information: You must have a full current driving licence and be able to fulfil the significant travel requirements of the role. Use of your own vehicle will be required; however, a Service vehicle may be available. Please note Service vehicles are manual transmission only. Travel requirements will include short notice travel to support cyber security incidents within the Service area and very occasional travel across the Networked Fire Services Partnership (Hampshire and Isle of Wight, Devon and Somerset and Kent). If you are unable to drive due to a disability, we would still welcome your application and will explore any reasonable adjustments that could be put in place. A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment. Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years. Pleaseclick here for information relating to raising tax awareness and pension considerations when applying for a job. Salary: £39,152 - 41,771 per annum (rising by annual increments to £41,771)
Jan 19, 2026
Full time
Cyber Security Officer - Dorset & Wiltshire Fire and Rescue Service Location: The service encourages flexible working and is open to flexible working options. The role will be based at Dorchester Support Offices, Poundbury OR Service Headquarters, Salisbury with the flexibility to work from home / DWFRS Stations / Support Offices and we would welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. There will be a requirement to attend your base location approximately one-two days a week for key activities and meetings Appointment Type: Permanent Contact: For a chat about this post, please contact Tony Beazer, Cyber Security Manager on / Closing and Interview date: The closing date for applications is Sunday 8 February 2026 (midnight). It is intended that interviews will take place on Monday 23 February 2026. Should you be shortlisted for interview, further details regarding the interview format / location will be provided before the interview date. This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn't do it. We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks' full pay during maternity leave (subject to qualifying criteria) and health & well-being services. As a Cyber Security Officer in our Corporate Support department you will: Respond to cyber and information security incidents, including investigating and making recommendations to mitigate any risks. Lead on the Service's implementation of Microsoft Purview and monitor and improve the Service's security posture across the M365 platform using Microsoft secure score. Carry out internal audit checks of our Information Security Management System. What makes you our ideal Cyber Security Officer? Qualification to relevant degree level (computer science, ICT or cyber security) or hold a relevant professional qualification (ie CISSP, CISM, CISA), or be able to demonstrate a significant level of experience in cyber security/ICT Knowledge and experience of Microsoft enterprise software - Microsoft 365, Entra ID and Exchange Online Knowledge of cyber threats and attack vectors For full details of the role and requirements please have a look at the job description and person specification. Other Information: You must have a full current driving licence and be able to fulfil the significant travel requirements of the role. Use of your own vehicle will be required; however, a Service vehicle may be available. Please note Service vehicles are manual transmission only. Travel requirements will include short notice travel to support cyber security incidents within the Service area and very occasional travel across the Networked Fire Services Partnership (Hampshire and Isle of Wight, Devon and Somerset and Kent). If you are unable to drive due to a disability, we would still welcome your application and will explore any reasonable adjustments that could be put in place. A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment. Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years. Pleaseclick here for information relating to raising tax awareness and pension considerations when applying for a job. Salary: £39,152 - 41,771 per annum (rising by annual increments to £41,771)
Head of Operations Application Deadline: 21 January 2026 Department: Cadent Employment Type: Permanent Location: Worsley Description As Head of Operations, you will be responsible for a large team of resources. These resources range from SDMs (Project managers) to site managers along with DLO and LDPs (sub-contractors). You will provide operational leadership - ensuring that the annual work volume is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Satisfaction of customers is measured through a new regulatory measure called CSAT. You will work closely with the client to influence a dramatic improvement in the CSAT measure and show leadership skills to genuinely care about the ratings customers give of Network Plus's services. Collection of Data and a right first time (RFT) measure is critical to ensure that all works that have constructed are captured and digitised with the Client's SLAs. Key Responsibilities Ensure all work within the contract under your control is carried out in full compliance with health, safety, welfare and environmental regulations. Demonstrate proactive leadership behaviours to influence improved CSAT ratings from customers, understand any low performance ratings and share best practice with everyone. Manage the outcome and visit customers where low satisfaction ratings have been given or resolve complex complaints and issues directly with them. Ensure compliance with the client's technical standards and specifications as well as Network Plus standards of service and quality systems. Ensure the health and safety competence of any sub-contractors employed are assessed prior to commencing work. Assess the risk associated with our operations and ensure that the correct site specific method statements and risk assessments are completed and in place for all types of work on the contract. Oversee all resources - labour, materials and plant - ensuring that adequate resource levels are maintained to meet the client's needs. Lead the operational resources deployed on this contract, including sub contractors, and motivate where appropriate. Demand safety and competence, including training requirements, and push for improvement across all teams. Experience and Qualifications Health & Safety qualification an advantage. Relevant qualifications and authorisations. Experience of working in Utilities, specifically Gas. Supervisor Street works qualification. Deep Excavation knowledge and experience. Good verbal communication skills. Good management skills. Financial and commercial awareness. Proficient IT skills, including Microsoft Excel and Word. Full UK Driving Licence. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Jan 18, 2026
Full time
Head of Operations Application Deadline: 21 January 2026 Department: Cadent Employment Type: Permanent Location: Worsley Description As Head of Operations, you will be responsible for a large team of resources. These resources range from SDMs (Project managers) to site managers along with DLO and LDPs (sub-contractors). You will provide operational leadership - ensuring that the annual work volume is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Satisfaction of customers is measured through a new regulatory measure called CSAT. You will work closely with the client to influence a dramatic improvement in the CSAT measure and show leadership skills to genuinely care about the ratings customers give of Network Plus's services. Collection of Data and a right first time (RFT) measure is critical to ensure that all works that have constructed are captured and digitised with the Client's SLAs. Key Responsibilities Ensure all work within the contract under your control is carried out in full compliance with health, safety, welfare and environmental regulations. Demonstrate proactive leadership behaviours to influence improved CSAT ratings from customers, understand any low performance ratings and share best practice with everyone. Manage the outcome and visit customers where low satisfaction ratings have been given or resolve complex complaints and issues directly with them. Ensure compliance with the client's technical standards and specifications as well as Network Plus standards of service and quality systems. Ensure the health and safety competence of any sub-contractors employed are assessed prior to commencing work. Assess the risk associated with our operations and ensure that the correct site specific method statements and risk assessments are completed and in place for all types of work on the contract. Oversee all resources - labour, materials and plant - ensuring that adequate resource levels are maintained to meet the client's needs. Lead the operational resources deployed on this contract, including sub contractors, and motivate where appropriate. Demand safety and competence, including training requirements, and push for improvement across all teams. Experience and Qualifications Health & Safety qualification an advantage. Relevant qualifications and authorisations. Experience of working in Utilities, specifically Gas. Supervisor Street works qualification. Deep Excavation knowledge and experience. Good verbal communication skills. Good management skills. Financial and commercial awareness. Proficient IT skills, including Microsoft Excel and Word. Full UK Driving Licence. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
