Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
Mar 12, 2026
Full time
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. The Role Holder will be accountable for ensuring that the Bank's systems and controls remain fit for purpose as the organisation grows, providing 2nd line oversight of the continuous adequacy and end to end integrity of the Bank's Financial Crime and Fraud Technology landscape. They will deliver executive level assurance, technical leadership, and independent challenge to ensure that all Financial Crime and Fraud systems remain compliant, data driven, and aligned with evolving legislative requirements, regulatory expectations, the Bank's Board approved risk appetite, and emerging threats. What you will do: Lead the FC and Fraud Change portfolio, ensuring initiatives are risk prioritised, well governed and delivered to regulatory standards. Maintain the control uplift inventory and provide strong challenge across delivery. Produce clear reporting for senior committees and regulators. Influence change prioritisation and elevate delivery risks where required. Own FC and Fraud system standards for scenario coverage, calibration, segmentation and documentation. Ensure standards and RBAs align to risk appetite, EWRA outcomes and regulatory expectations. Maintain a clear RACI for system ownership and oversight. Provide 2nd line oversight of all technology implementations, ensuring control effectiveness, transparency, resilience and regulatory compliance. Validate technical builds, testing and scenario coverage, and oversee post implementation reviews. Oversee performance and integrity of FC and Fraud systems, including AI enabled solutions. Challenge system effectiveness, approve major changes and ensure viable exit strategies. Monitor third party suitability and elevate material risks. Ensure robust governance of scenario design, segmentation and calibration. Drive intelligence led tuning and oversee validation and performance monitoring.Challenge outputs that fall below risk appetite. Oversee AI/ML governance, including explainability, bias assessment and performance monitoring. Define human in the loop controls, ensure model validation and elevate deviations. Ensure system data is accurate, complete and timely. Oversee data sourcing, mapping and lineage, and challenge deficiencies. Embed feedback from incidents, audits and system metrics into continuous improvement. Oversee remediation and elevate systemic issues. Provide challenge in governance forums and deliver reporting to senior committees and regulators. Act as technical lead in supervisory interactions and ensure documentation is audit ready. Lead, develop and retain a high performing FC and Fraud technology oversight team. Foster a culture of accountability, expertise and continuous improvement. Any other duties as required that reasonably fall within the role. What you will need: Extensive experience in financial crime or fraud risk management. Strong systems and control architecture expertise. Experience leading complex financial crime technology transformation programmes. Significant experience at senior management level overseeing enterprise scale TM and screening systems. Strong understanding of model risk management principles and emerging regulatory expectations relating to AI governance in financial services. Demonstrated experience overseeing AI or machine learning models within financial crime, fraud or risk systems. Strong regulatory credibility, including experience interacting with regulators and law enforcement. Excellent verbal communication, strategic thinking, and problem solving capabilities. Our promise to you We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Mar 12, 2026
Full time
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. The Role Holder will be accountable for ensuring that the Bank's systems and controls remain fit for purpose as the organisation grows, providing 2nd line oversight of the continuous adequacy and end to end integrity of the Bank's Financial Crime and Fraud Technology landscape. They will deliver executive level assurance, technical leadership, and independent challenge to ensure that all Financial Crime and Fraud systems remain compliant, data driven, and aligned with evolving legislative requirements, regulatory expectations, the Bank's Board approved risk appetite, and emerging threats. What you will do: Lead the FC and Fraud Change portfolio, ensuring initiatives are risk prioritised, well governed and delivered to regulatory standards. Maintain the control uplift inventory and provide strong challenge across delivery. Produce clear reporting for senior committees and regulators. Influence change prioritisation and elevate delivery risks where required. Own FC and Fraud system standards for scenario coverage, calibration, segmentation and documentation. Ensure standards and RBAs align to risk appetite, EWRA outcomes and regulatory expectations. Maintain a clear RACI for system ownership and oversight. Provide 2nd line oversight of all technology implementations, ensuring control effectiveness, transparency, resilience and regulatory compliance. Validate technical builds, testing and scenario coverage, and oversee post implementation reviews. Oversee performance and integrity of FC and Fraud systems, including AI enabled solutions. Challenge system effectiveness, approve major changes and ensure viable exit strategies. Monitor third party suitability and elevate material risks. Ensure robust governance of scenario design, segmentation and calibration. Drive intelligence led tuning and oversee validation and performance monitoring.Challenge outputs that fall below risk appetite. Oversee AI/ML governance, including explainability, bias assessment and performance monitoring. Define human in the loop controls, ensure model validation and elevate deviations. Ensure system data is accurate, complete and timely. Oversee data sourcing, mapping and lineage, and challenge deficiencies. Embed feedback from incidents, audits and system metrics into continuous improvement. Oversee remediation and elevate systemic issues. Provide challenge in governance forums and deliver reporting to senior committees and regulators. Act as technical lead in supervisory interactions and ensure documentation is audit ready. Lead, develop and retain a high performing FC and Fraud technology oversight team. Foster a culture of accountability, expertise and continuous improvement. Any other duties as required that reasonably fall within the role. What you will need: Extensive experience in financial crime or fraud risk management. Strong systems and control architecture expertise. Experience leading complex financial crime technology transformation programmes. Significant experience at senior management level overseeing enterprise scale TM and screening systems. Strong understanding of model risk management principles and emerging regulatory expectations relating to AI governance in financial services. Demonstrated experience overseeing AI or machine learning models within financial crime, fraud or risk systems. Strong regulatory credibility, including experience interacting with regulators and law enforcement. Excellent verbal communication, strategic thinking, and problem solving capabilities. Our promise to you We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
With the continued successful growth of Kids Planet Day Nurseries Training Academy, we are delighted to be recruiting an experienced and qualified Tutor Assessor with strong occupational experience within the Early Years sector. This role will involve delivering Early Years Apprenticeship standards up to Level 5, Functional Skills up to Level 2, and CPD training. The role is primarily based in the Yorkshire region, with regular attendance at meetings at our Head Office in Knutsford. Occasional travel to nurseries outside of Yorkshire may also be required. Responsibilities will include but not be limited to the following: • Assess and support learners across early years employers working towards Apprenticeships in Early Years Childcare up to level 3 ( and ideally Level 5). This will include delivering face to face, on line group and 1:1 tutorials at selected settings • Observing learners in their setting to gather evidence towards their Apprenticeship • Planning and implementing initial assessments and course reviews with learners - Creating learner portfolios on one file to agreed standards • Delivery and assessment of pertinent functional skills • Design and delivery of CPD courses to internal staff • Close liaison with nursery managers/mentors to maximise efficient collection of evidence • Managing your diary efficiently to ensure timely visits and reviews are conducted. • Organise and maintain documentation on learners' progress. • Support, advise and motivate learners. The ideal applicant will possess: • A recognised Assessor award: D32/D33, A1, TAQA or CAVA, or commitment to work towards • Recognised teaching qualification: e.g. Level 3/4 Certificate in Education and Training or equivalent ( desirable) • Minimum Level 3 in Childcare • Experience of delivering Apprenticeships in Early Years Childcare levels 2/3 and ideally level 5 • Experience of delivering Functional Skills (Maths / English/ICT) up to level 2. • Hold solid occupational competency within Early Years - It would also be an advantage if candidates hold experience of Team Leading, Management and QA /IV award • Full, clean driving licence and use of a vehicle. Why Become a Tutor/ Assessor with Kids Planet? Small nursery with a well-established team Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second year running! What's in it for you? • Life Insurance cover and access to a health plan. • Accredited training through our awesome KP Academy and bespoke training platform. • Enhanced leave for maternity, paternity, fertility, and adoption because family matters. • Wellbeing goodies, staff rewards, and fun events all year round. • Long service awards to celebrate your commitment. • Take the day off on your birthday, it's all about you! • Competitive salary, pension plan and enhanced holiday allowance. • 80% Childcare Discount - T&Cs apply Like the sound of joining our team? Apply today to be part of the Kids Planet Training Academy Team! Kids Planet is dedicated to safeguarding and promoting the well-being of children and young people. An enhanced DBS check will be required for this role. We expect all staff and volunteers to uphold this commitment, and safeguarding training is a fundamental part of every role. All colleagues are required to complete regular training to ensure they understand and fulfil their responsibilities. A Disclosure and Barring Service Certificate is mandatory for all positions, and this role will be subject to enhanced checks as part of our safeguarding duties.
Mar 12, 2026
Full time
With the continued successful growth of Kids Planet Day Nurseries Training Academy, we are delighted to be recruiting an experienced and qualified Tutor Assessor with strong occupational experience within the Early Years sector. This role will involve delivering Early Years Apprenticeship standards up to Level 5, Functional Skills up to Level 2, and CPD training. The role is primarily based in the Yorkshire region, with regular attendance at meetings at our Head Office in Knutsford. Occasional travel to nurseries outside of Yorkshire may also be required. Responsibilities will include but not be limited to the following: • Assess and support learners across early years employers working towards Apprenticeships in Early Years Childcare up to level 3 ( and ideally Level 5). This will include delivering face to face, on line group and 1:1 tutorials at selected settings • Observing learners in their setting to gather evidence towards their Apprenticeship • Planning and implementing initial assessments and course reviews with learners - Creating learner portfolios on one file to agreed standards • Delivery and assessment of pertinent functional skills • Design and delivery of CPD courses to internal staff • Close liaison with nursery managers/mentors to maximise efficient collection of evidence • Managing your diary efficiently to ensure timely visits and reviews are conducted. • Organise and maintain documentation on learners' progress. • Support, advise and motivate learners. The ideal applicant will possess: • A recognised Assessor award: D32/D33, A1, TAQA or CAVA, or commitment to work towards • Recognised teaching qualification: e.g. Level 3/4 Certificate in Education and Training or equivalent ( desirable) • Minimum Level 3 in Childcare • Experience of delivering Apprenticeships in Early Years Childcare levels 2/3 and ideally level 5 • Experience of delivering Functional Skills (Maths / English/ICT) up to level 2. • Hold solid occupational competency within Early Years - It would also be an advantage if candidates hold experience of Team Leading, Management and QA /IV award • Full, clean driving licence and use of a vehicle. Why Become a Tutor/ Assessor with Kids Planet? Small nursery with a well-established team Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second year running! What's in it for you? • Life Insurance cover and access to a health plan. • Accredited training through our awesome KP Academy and bespoke training platform. • Enhanced leave for maternity, paternity, fertility, and adoption because family matters. • Wellbeing goodies, staff rewards, and fun events all year round. • Long service awards to celebrate your commitment. • Take the day off on your birthday, it's all about you! • Competitive salary, pension plan and enhanced holiday allowance. • 80% Childcare Discount - T&Cs apply Like the sound of joining our team? Apply today to be part of the Kids Planet Training Academy Team! Kids Planet is dedicated to safeguarding and promoting the well-being of children and young people. An enhanced DBS check will be required for this role. We expect all staff and volunteers to uphold this commitment, and safeguarding training is a fundamental part of every role. All colleagues are required to complete regular training to ensure they understand and fulfil their responsibilities. A Disclosure and Barring Service Certificate is mandatory for all positions, and this role will be subject to enhanced checks as part of our safeguarding duties.
Job profile Commercial Account Executive / Development Executive Department : Commercial Reports to: Scotland Manager Role Summary: Are you ready to drive growth, build relationships, and make an impact in a fast- growing, supportive team? We're on the lookout for an energetic, client-focused Account/Development Executive to join our Scotland office! If you're a natural at sales, love connecting with people, and have a proactive spirit, we'd love to hear from you.What You'll Do: Build and Grow Client Relationships: Become the trusted partner for an allocated portfolio of clients through regular visits and dedicated support. Collaborate for Excellence: Work closely with Account Handlers to ensure clients receive exceptional service, top-notch technical advice, and clear, precise documentation. Spot Opportunities: Identify cross-selling potential and address any coverage gaps to ensure our clients' needs are thoroughly covered. Drive Growth: Plan and execute strategies that fuel both personal and company growth in a collaborative and supportive environment. Stay Ahead of the Curve: Keep up with market trends, product developments, and your own ongoing training. You'll keep your skills sharp, your knowledge current, and your clients happy. Regulatory Compliance: Ensure all work is performed to the highest standards, adhering to FCA regulations. What We're Looking For: Education & Qualifications: Essential qualifications include English and Maths at Standard Grades or equivalent. Cert CII/Dip CII qualifications are a bonus! Industry Knowledge: Familiarity with the insurance industry (knowledge of the transport sector is a plus, though we'll provide training if you're new to it). Tech Skills: Experience with the Acturis system is helpful, along with proficiency in MS Word, Excel, and Outlook. Perks and Benefits Salary: Competitive salary Working Location: A mix of office and remote arrangements to support work-life balance. Benefit: Bupa cash plan & Death in Service benefit for peace of mind. Perks: Exclusive perks at work to enjoy discounts and rewards . Why Join Us? This role is more than just a job; it's a chance to grow your career in a company that values innovation, collaboration, and continuous learning. You'll be joining a team that's not only enthusiastic about what we do but also about supporting each other's success. Ready to take the next step? If you're excited to make a difference and grow with us, apply today! If you have any inquiries regarding this role, please contact a friendly member of the LNJ Recruitment team.
Mar 12, 2026
Full time
Job profile Commercial Account Executive / Development Executive Department : Commercial Reports to: Scotland Manager Role Summary: Are you ready to drive growth, build relationships, and make an impact in a fast- growing, supportive team? We're on the lookout for an energetic, client-focused Account/Development Executive to join our Scotland office! If you're a natural at sales, love connecting with people, and have a proactive spirit, we'd love to hear from you.What You'll Do: Build and Grow Client Relationships: Become the trusted partner for an allocated portfolio of clients through regular visits and dedicated support. Collaborate for Excellence: Work closely with Account Handlers to ensure clients receive exceptional service, top-notch technical advice, and clear, precise documentation. Spot Opportunities: Identify cross-selling potential and address any coverage gaps to ensure our clients' needs are thoroughly covered. Drive Growth: Plan and execute strategies that fuel both personal and company growth in a collaborative and supportive environment. Stay Ahead of the Curve: Keep up with market trends, product developments, and your own ongoing training. You'll keep your skills sharp, your knowledge current, and your clients happy. Regulatory Compliance: Ensure all work is performed to the highest standards, adhering to FCA regulations. What We're Looking For: Education & Qualifications: Essential qualifications include English and Maths at Standard Grades or equivalent. Cert CII/Dip CII qualifications are a bonus! Industry Knowledge: Familiarity with the insurance industry (knowledge of the transport sector is a plus, though we'll provide training if you're new to it). Tech Skills: Experience with the Acturis system is helpful, along with proficiency in MS Word, Excel, and Outlook. Perks and Benefits Salary: Competitive salary Working Location: A mix of office and remote arrangements to support work-life balance. Benefit: Bupa cash plan & Death in Service benefit for peace of mind. Perks: Exclusive perks at work to enjoy discounts and rewards . Why Join Us? This role is more than just a job; it's a chance to grow your career in a company that values innovation, collaboration, and continuous learning. You'll be joining a team that's not only enthusiastic about what we do but also about supporting each other's success. Ready to take the next step? If you're excited to make a difference and grow with us, apply today! If you have any inquiries regarding this role, please contact a friendly member of the LNJ Recruitment team.
Client Services Executive Manchester Specialist Property Insurance Broker We're working with a highly respected insurance broker in Manchester that manages a significant property insurance portfolio. They're now looking for a Client Services Executive to support the Account Executive and senior leadership team while delivering an exceptional service to a key client. This position is ideal for someone who thrives on structure, accuracy, and responsibility. You'll play a central role in keeping a complex portfolio running smoothly, managing renewals, insurer negotiations, data analysis, and day-to-day client support. The Role Act as a key point of contact for the client, understanding their needs and recommending appropriate cover Gather claims data and risk information ahead of renewal discussions Manage the full renewal and placement process, from obtaining terms to agreeing cover Liaise with insurers to confirm cover and handle premium invoicing Maintain accurate policy records on Acturis Prepare reports, research, data packs, and meeting materials for senior stakeholders Set up direct debit agreements and coordinate with accounts teams and insurers Provide responsive, professional service across phone and email Monitor market trends and factors impacting the portfolio Ensure full FCA and regulatory compliance Work closely with underwriters to process policy amendments About You Commercial Experience for 2 years Strong technical knowledge and confidence managing large, complex portfolios Advanced Excel skills, including formulas, insurer rating analysis, MTAs, and mail merges Cert CII qualified (or working towards further qualifications) Strong negotiation and communication skills Comfortable building trusted relationships with clients and insurers Solid understanding of FCA requirements and current market conditions Why Apply? You'll join a growing, well-regarded brokerage where your contribution genuinely makes an impact. The portfolio is high value and technically engaging, the team is collaborative and supportive, and there's clear scope to develop your expertise and progress your career.
Mar 12, 2026
Full time
Client Services Executive Manchester Specialist Property Insurance Broker We're working with a highly respected insurance broker in Manchester that manages a significant property insurance portfolio. They're now looking for a Client Services Executive to support the Account Executive and senior leadership team while delivering an exceptional service to a key client. This position is ideal for someone who thrives on structure, accuracy, and responsibility. You'll play a central role in keeping a complex portfolio running smoothly, managing renewals, insurer negotiations, data analysis, and day-to-day client support. The Role Act as a key point of contact for the client, understanding their needs and recommending appropriate cover Gather claims data and risk information ahead of renewal discussions Manage the full renewal and placement process, from obtaining terms to agreeing cover Liaise with insurers to confirm cover and handle premium invoicing Maintain accurate policy records on Acturis Prepare reports, research, data packs, and meeting materials for senior stakeholders Set up direct debit agreements and coordinate with accounts teams and insurers Provide responsive, professional service across phone and email Monitor market trends and factors impacting the portfolio Ensure full FCA and regulatory compliance Work closely with underwriters to process policy amendments About You Commercial Experience for 2 years Strong technical knowledge and confidence managing large, complex portfolios Advanced Excel skills, including formulas, insurer rating analysis, MTAs, and mail merges Cert CII qualified (or working towards further qualifications) Strong negotiation and communication skills Comfortable building trusted relationships with clients and insurers Solid understanding of FCA requirements and current market conditions Why Apply? You'll join a growing, well-regarded brokerage where your contribution genuinely makes an impact. The portfolio is high value and technically engaging, the team is collaborative and supportive, and there's clear scope to develop your expertise and progress your career.
The Independent Schools Council
Hereford, Herefordshire
Main Responsibilities Providing administrative support to the Sports Department from Junior through to Senior School. Assist in the coordination of training sessions and practice schedules to be sent to Heads of Sport. Manage the coordination of fixtures, catering, transport, and facilities alongside Heads of Sport. Oversee the maintenance and audit of sports equipment. Take a key role in the social media account for the sports department. Promote student engagement in sports and physical activities. Organise awareness campaigns and events to encourage sports participation. Maintaining accurate records of sports activities and results via the online system SOCS. Communicating with parents, pupils, and staff regarding sports matters and updates. Working with the Director of Sport to manage the Sports Department's budget and expenses. Ensuring compliance with administrative procedures and policies, including all Risk Assessments. Meet with Marketing to ensure large events are publicised correctly. On hand to assist with the running of events such as Marches Centurion 7s, Sports Day, and the Hull Cup. Other Responsibilities To support the wider games programme with the teaching and coaching of our major sports if required. Attend all sports events, such as the Hull Cup, Sports Day, and Marches Centurion 7s. Be willing and able to attend sports tours and trips. To act as a cover teacher during the day if and when required within agreed times.
Mar 12, 2026
Full time
Main Responsibilities Providing administrative support to the Sports Department from Junior through to Senior School. Assist in the coordination of training sessions and practice schedules to be sent to Heads of Sport. Manage the coordination of fixtures, catering, transport, and facilities alongside Heads of Sport. Oversee the maintenance and audit of sports equipment. Take a key role in the social media account for the sports department. Promote student engagement in sports and physical activities. Organise awareness campaigns and events to encourage sports participation. Maintaining accurate records of sports activities and results via the online system SOCS. Communicating with parents, pupils, and staff regarding sports matters and updates. Working with the Director of Sport to manage the Sports Department's budget and expenses. Ensuring compliance with administrative procedures and policies, including all Risk Assessments. Meet with Marketing to ensure large events are publicised correctly. On hand to assist with the running of events such as Marches Centurion 7s, Sports Day, and the Hull Cup. Other Responsibilities To support the wider games programme with the teaching and coaching of our major sports if required. Attend all sports events, such as the Hull Cup, Sports Day, and Marches Centurion 7s. Be willing and able to attend sports tours and trips. To act as a cover teacher during the day if and when required within agreed times.
Project Manager (Hybrid or Remote with regular travel to Preston)Salary circa £50k - £55k DOE A glance at the role: An exciting opportunity for an experienced Project Manager to join our Change Team to deliver a varied portfolio through major transformation and continuous improvement. Reporting to the Head of Delivery, you'll manage multiple projects end to end, coordinate resources and budgets, and keep stakeholders informed. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary £50 - 55k DOE.- 25 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site'.- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking in Preston City Centre. What you'll do: - Produce clear business and system requirements, process maps, tests, training, and implementation plans.- Identify, manage, and deliver process design changes by conducting business and systems process analysis and design, focusing on quality improvement and operational efficiency.- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; training to ensure maximum value is realised, recognising and capitalising on improvement opportunities; and adapting to competing demands, organisational changes, and new responsibilities.- Translate business requirements into functional specs; work with IT/developers; ensure robust testing before releases - Proactively identify system improvement opportunities.- Understand and negotiate the needs and expectations of multiple stakeholders.- Collaborate with others; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating solutions; managing resources; driving the resolution of issues; and holding self and team accountable for results.- Prepare timely MI reports and maintain project documentation- Develop project plans, including agreeing the project scope and timescales with key stakeholders, and maintain all project documentation.- Actively lead the project team and manage activities end-to-end during the project life cycle to ensure delivery of project commitments within budget.- Work in partnership and develop relationships with all stakeholders in each project, including our clients, suppliers and colleagues involved in the project.- Take ownership of projects and communicate individual accountability to all project stakeholders.- Provide regular and high-quality progress reports to key stakeholders.- Proactively identify risks and issues, developing strategies to mitigate risks and resolve issues related to the project, escalating where appropriate.- Make decisions and adapt plans to changes that occur during the project lifecycle. What you'll bring: - Proactive self-starter who manages a busy workload with minimal supervision.- Proven project management experience and qualifications, delivering multiple projects on time and on budget in a fast-paced environment.- Strong stakeholder engagement and requirements documentation skills.- Confident problem solver able to support and/or challenge proposals.- Excellent leadership, communication and interpersonal skills.- Experience leading, motivating and managing project teams, including internal and external resources, while holding the team accountable for performance and deliverables.- Excellent level of numerical, analytical, and report writing skills to assist in the communication of key messages and to facilitate discussions and decision making.- Proficiency in MS Office (MS Word, Excel, PowerPoint, Project, Visio & Dev Ops).- The ability to handle multiple demands in a fast-paced environment.- Competent with various project management methodologies.- Ability to demonstrate a structured project approach.- Experience in monitoring budgets, project scope, and change control.- Experience designing and delivering comms plans.- Track record delivering large strategic projects; ideally, five plus years' PM experience.- Customer relationship management and risk/issue resolution experience. Nice to have: - Public sector experience.- Pensions or related financial services background. Working with and upholding our values: - Working together.- Committed to excellence.- Doing the right thing.- Forward thinking.
Mar 12, 2026
Full time
Project Manager (Hybrid or Remote with regular travel to Preston)Salary circa £50k - £55k DOE A glance at the role: An exciting opportunity for an experienced Project Manager to join our Change Team to deliver a varied portfolio through major transformation and continuous improvement. Reporting to the Head of Delivery, you'll manage multiple projects end to end, coordinate resources and budgets, and keep stakeholders informed. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary £50 - 55k DOE.- 25 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site'.- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking in Preston City Centre. What you'll do: - Produce clear business and system requirements, process maps, tests, training, and implementation plans.- Identify, manage, and deliver process design changes by conducting business and systems process analysis and design, focusing on quality improvement and operational efficiency.- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; training to ensure maximum value is realised, recognising and capitalising on improvement opportunities; and adapting to competing demands, organisational changes, and new responsibilities.- Translate business requirements into functional specs; work with IT/developers; ensure robust testing before releases - Proactively identify system improvement opportunities.- Understand and negotiate the needs and expectations of multiple stakeholders.- Collaborate with others; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating solutions; managing resources; driving the resolution of issues; and holding self and team accountable for results.- Prepare timely MI reports and maintain project documentation- Develop project plans, including agreeing the project scope and timescales with key stakeholders, and maintain all project documentation.- Actively lead the project team and manage activities end-to-end during the project life cycle to ensure delivery of project commitments within budget.- Work in partnership and develop relationships with all stakeholders in each project, including our clients, suppliers and colleagues involved in the project.- Take ownership of projects and communicate individual accountability to all project stakeholders.- Provide regular and high-quality progress reports to key stakeholders.- Proactively identify risks and issues, developing strategies to mitigate risks and resolve issues related to the project, escalating where appropriate.- Make decisions and adapt plans to changes that occur during the project lifecycle. What you'll bring: - Proactive self-starter who manages a busy workload with minimal supervision.- Proven project management experience and qualifications, delivering multiple projects on time and on budget in a fast-paced environment.- Strong stakeholder engagement and requirements documentation skills.- Confident problem solver able to support and/or challenge proposals.- Excellent leadership, communication and interpersonal skills.- Experience leading, motivating and managing project teams, including internal and external resources, while holding the team accountable for performance and deliverables.- Excellent level of numerical, analytical, and report writing skills to assist in the communication of key messages and to facilitate discussions and decision making.- Proficiency in MS Office (MS Word, Excel, PowerPoint, Project, Visio & Dev Ops).- The ability to handle multiple demands in a fast-paced environment.- Competent with various project management methodologies.- Ability to demonstrate a structured project approach.- Experience in monitoring budgets, project scope, and change control.- Experience designing and delivering comms plans.- Track record delivering large strategic projects; ideally, five plus years' PM experience.- Customer relationship management and risk/issue resolution experience. Nice to have: - Public sector experience.- Pensions or related financial services background. Working with and upholding our values: - Working together.- Committed to excellence.- Doing the right thing.- Forward thinking.
Role: Forecasting and Planning Analyst Location: Midlands or Manchester office based (hybrid working 2 days per week in Hours: Mon-Fri 9am-5pm Salary: Up to 40,000 DOE + bonus + benefits This is a great opportunity for an experienced Forecasting and Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at 0-6 month plans. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using excel and SQL. Your role is crucial in supporting operational planning, resource allocation, and overall business growth. Experience using Power BI or Tableau would be advantageous. Continuous improvement is integral to your role, as you evaluate and enhance existing forecasting methodologies, processes, and tools to improve accuracy, efficiency, and scalability. Staying informed about industry trends, emerging technologies, and best practices in forecasting and data analytics enables you to bring innovative solutions. Are you an organised Forecasting and Planning Analyst from a retail, utilities contact centre background? Do you have experience in WFM planning, forecasting and budget building? Do you have experienced in creation and delivery of plans? Experience in stakeholder engagement, communicating and forecast results is essential Key Responsibilities of the Forecasting Planning Analyst: Responsible for end-to-end planning and execution of planning identifying risks to operational performance. Use and develop existing forecasting methodology to maintain short to medium term (0-6 month) forecasts for all areas and channels. Work alongside planning team to create, develop, and refine the models with close liaison with team. Maintain and update planning models to ensure a rolling view of demand, resource and budget assumptions and requirements. Work closely with other business stakeholders. Maintain and manage an accurate view of Contact headcount actual, budget and vacancies. Ensuring that we are managing our resource and budget tightly. Work with operational Leads to ensure that recruitment plans and associated capacity requirements are clear. Work with the analysis and insight team to ensure that drivers for contact are factored into budget assumptions. Carry out regular monitoring of performance to ensure that resource plans have accurate assumptions and operational owners are held accountable. Engage with all relevant stakeholders across the business to capture data required for application to the forecast, ensuring accurate resourcing levels to meet demand. Effective review of forecast accuracy against the actual performance; communicating results & offering effective recommendations for improvement. Ensure core KPI's are met via effective resource planning. If you are an experienced Forecasting and Planning Analyst please follow the link to apply for this role. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Mar 12, 2026
Full time
Role: Forecasting and Planning Analyst Location: Midlands or Manchester office based (hybrid working 2 days per week in Hours: Mon-Fri 9am-5pm Salary: Up to 40,000 DOE + bonus + benefits This is a great opportunity for an experienced Forecasting and Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at 0-6 month plans. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using excel and SQL. Your role is crucial in supporting operational planning, resource allocation, and overall business growth. Experience using Power BI or Tableau would be advantageous. Continuous improvement is integral to your role, as you evaluate and enhance existing forecasting methodologies, processes, and tools to improve accuracy, efficiency, and scalability. Staying informed about industry trends, emerging technologies, and best practices in forecasting and data analytics enables you to bring innovative solutions. Are you an organised Forecasting and Planning Analyst from a retail, utilities contact centre background? Do you have experience in WFM planning, forecasting and budget building? Do you have experienced in creation and delivery of plans? Experience in stakeholder engagement, communicating and forecast results is essential Key Responsibilities of the Forecasting Planning Analyst: Responsible for end-to-end planning and execution of planning identifying risks to operational performance. Use and develop existing forecasting methodology to maintain short to medium term (0-6 month) forecasts for all areas and channels. Work alongside planning team to create, develop, and refine the models with close liaison with team. Maintain and update planning models to ensure a rolling view of demand, resource and budget assumptions and requirements. Work closely with other business stakeholders. Maintain and manage an accurate view of Contact headcount actual, budget and vacancies. Ensuring that we are managing our resource and budget tightly. Work with operational Leads to ensure that recruitment plans and associated capacity requirements are clear. Work with the analysis and insight team to ensure that drivers for contact are factored into budget assumptions. Carry out regular monitoring of performance to ensure that resource plans have accurate assumptions and operational owners are held accountable. Engage with all relevant stakeholders across the business to capture data required for application to the forecast, ensuring accurate resourcing levels to meet demand. Effective review of forecast accuracy against the actual performance; communicating results & offering effective recommendations for improvement. Ensure core KPI's are met via effective resource planning. If you are an experienced Forecasting and Planning Analyst please follow the link to apply for this role. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 4Department: COOLocation: Southampton or LondonContract type: PermanentThe new role sits within AI Centre of Excellence department under Chief Operating Office (COO).The key accountabilities for the role are as follows: AI/ML Solution Delivery: Hands on end-to-end development and deployment of both traditional and GenAI-based machine learning models, including discovery analytics, experimental design, model development, benchmarking, enhancement and deployment. LLM & RAG Integration: Design and implement new Retrieval-Augmented Generation (RAG) pipelines and enhance existing frameworks, applying advanced techniques in data chunking/splitting, vectorization, knowledge graph representation (GraphRAG), and query retrieval and evaluation. Model Evaluation & Prompt Engineering: Design and execute experiments to benchmark and evaluate model performance using both classical metrics (precision, recall, F-score) and GenAI-specific techniques (LLM-as-a-Judge, ROUGE, BERTScore). Develop and refine prompts to optimise GenAI model reasoning, accuracy, and overall effectiveness. Cross-Functional Collaboration: Work closely with business partners, stakeholders, and technical teams (data engineering, platform engineering) to translate business requirements into impactful AI solutions. Research & Innovation: Stay abreast of emerging tools, techniques, and best practices in LLMs, RAG, GenAI, model development & evaluation techniques and proactively apply new knowledge to drive innovation.# About You Qualifications Advanced degree (MSc or PhD) in Machine Learning, Natural Language Processing, Artificial Intelligence, or a related field. Proven track record of delivering AI solutions from research to production in real-world applications. Knowledge Strong foundation in machine learning algorithms and deep learning concepts including Neural Networks and Transformer-based architectures. Knowledge in developing and deploying scalable models on Databricks, Azure, and AWS, leveraging tools such as FastAPI and Docker. Proficient in model tracing and observability for LLM in production and implementing evaluation frameworks for model quality and reliability. Strong understanding of software engineering best practices, including version control, testing, and CI/CD for production-ready AI systems. Domain expertise in financial services or other regulated industries is highly desirable. Experience Strong experience in AI/ML research and development, specializing in deep learning-based NLP, Information Retrieval, and Generative AI. Proven expertise in RAG/GraphRAG pipeline development and evaluation, including advanced retriever-reranker techniques. Experience in building knowledge bases and ontologies is highly desirable. Extensive experience in defining and implementing evaluation metrics for GenAI systems such as Recall, Precision, NDCG, LLM-as-a-Judge, BERTScore, BLEU score, and hallucination detection. Provide mentorship and technical guidance to junior AI Scientists Skills Strong proficiency in Python and experience with frameworks such as NumPy, Pandas, Scikit-learn, and modern Generative AI libraries (e.g., LangChain, LlamaIndex, Azure AI Foundry). Hands-on experience with PyTorch, and leading LLM libraries such as Hugging Face, LangChain, LangGraph, and LlamaIndex. Skilled in hypothesis formulation, defining evaluation metrics, conducting literature reviews, and building reproducible prototypes with critical outcome analysis. Rapid Experimentation Mindset: Comfortable with a fail-fast, learn-fast approach, iterating quickly to validate ideas and accelerate innovation. Exceptional problem-solving skills and a strong passion for innovation. Excellent communication and collaboration abilities, thriving in cross-functional environments. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our
Mar 12, 2026
Full time
# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 4Department: COOLocation: Southampton or LondonContract type: PermanentThe new role sits within AI Centre of Excellence department under Chief Operating Office (COO).The key accountabilities for the role are as follows: AI/ML Solution Delivery: Hands on end-to-end development and deployment of both traditional and GenAI-based machine learning models, including discovery analytics, experimental design, model development, benchmarking, enhancement and deployment. LLM & RAG Integration: Design and implement new Retrieval-Augmented Generation (RAG) pipelines and enhance existing frameworks, applying advanced techniques in data chunking/splitting, vectorization, knowledge graph representation (GraphRAG), and query retrieval and evaluation. Model Evaluation & Prompt Engineering: Design and execute experiments to benchmark and evaluate model performance using both classical metrics (precision, recall, F-score) and GenAI-specific techniques (LLM-as-a-Judge, ROUGE, BERTScore). Develop and refine prompts to optimise GenAI model reasoning, accuracy, and overall effectiveness. Cross-Functional Collaboration: Work closely with business partners, stakeholders, and technical teams (data engineering, platform engineering) to translate business requirements into impactful AI solutions. Research & Innovation: Stay abreast of emerging tools, techniques, and best practices in LLMs, RAG, GenAI, model development & evaluation techniques and proactively apply new knowledge to drive innovation.# About You Qualifications Advanced degree (MSc or PhD) in Machine Learning, Natural Language Processing, Artificial Intelligence, or a related field. Proven track record of delivering AI solutions from research to production in real-world applications. Knowledge Strong foundation in machine learning algorithms and deep learning concepts including Neural Networks and Transformer-based architectures. Knowledge in developing and deploying scalable models on Databricks, Azure, and AWS, leveraging tools such as FastAPI and Docker. Proficient in model tracing and observability for LLM in production and implementing evaluation frameworks for model quality and reliability. Strong understanding of software engineering best practices, including version control, testing, and CI/CD for production-ready AI systems. Domain expertise in financial services or other regulated industries is highly desirable. Experience Strong experience in AI/ML research and development, specializing in deep learning-based NLP, Information Retrieval, and Generative AI. Proven expertise in RAG/GraphRAG pipeline development and evaluation, including advanced retriever-reranker techniques. Experience in building knowledge bases and ontologies is highly desirable. Extensive experience in defining and implementing evaluation metrics for GenAI systems such as Recall, Precision, NDCG, LLM-as-a-Judge, BERTScore, BLEU score, and hallucination detection. Provide mentorship and technical guidance to junior AI Scientists Skills Strong proficiency in Python and experience with frameworks such as NumPy, Pandas, Scikit-learn, and modern Generative AI libraries (e.g., LangChain, LlamaIndex, Azure AI Foundry). Hands-on experience with PyTorch, and leading LLM libraries such as Hugging Face, LangChain, LangGraph, and LlamaIndex. Skilled in hypothesis formulation, defining evaluation metrics, conducting literature reviews, and building reproducible prototypes with critical outcome analysis. Rapid Experimentation Mindset: Comfortable with a fail-fast, learn-fast approach, iterating quickly to validate ideas and accelerate innovation. Exceptional problem-solving skills and a strong passion for innovation. Excellent communication and collaboration abilities, thriving in cross-functional environments. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our
The Academy Sport Scientist will co-ordinate and liaise with the Lead Academy Sport Scientist (LASS), Lead Academy Strength & Conditioning Coach (LASC) and Head of Academy Sports Science & Medicine (HASSM) to deliver a sports science support service to all players in the U9-U16 age groups (with particular focus on the U9-U14 squads). Key Accountabilities: To co-ordinate and implement sports science support services to players within the Reading FC Academy in conjunction with all academy sports science staff and in liaison with the LASC & HASSM To deliver on-field and gym based athletic development sessions, Pre-hab and rehab sessions in line with the RFC Physical development model and as directed by LASC, LASS, HASSM and age group appropriate medical staff. To set-up, download and present training and game load data using Heart rate and GPS technologies. To oversee weekly training intensities and devise long-term programmes for players with reference to age group specific needs in association with LASC, LASS, HASSM, academy sports science staff and academy medical staff To conduct physiological testing at least 4-times per season with all players as directed by LASC and LASS. To conduct & assist in Pre-Training Assessments and screening as directed by LASC and LASS. To assist the LASC & LASS in the development and management of trialling (Trialists) procedures and testing for potential academy players in conjunction with HASSM and all other academy sports science and medicine staff in conjunction with the academy recruitment team. To write training programmes in conjunction with appropriate team staff (Coaches, Physiotherapists, and HASSM) and in conjunction with the individual players' needs analysis. To employ recovery strategies that ensure optimal training and match time. To assist the LASC, LASS and Nutritionist with delivery of Nutrition & Lifestyle education syllabus to PDP players, parents, guardians, and host families through seminars during the season. To ensure players are prepared physiologically for the task ahead - be it a game or training through structured appropriate warm-ups and activation sessions in relation to the RFC Physical Development Syllabus as appropriate to age group concerned. To establish and maintain links to other divisions of the support team (physiotherapy, sports psychology and Professional Development Phase). To occasionally travel with relevant age groups to matches and tournaments to assist in the delivery of elite performance provision. To contribute to the development of resources and educational aids as directed by HASSM, LASC & LASS. To contribute to and actively participate with the clubs internal CPD programme. To maintain up to date records on the club PMA (performance Management Application) in conjunction with EPPP/ Premier League Requirements and Regulations. To contribute where appropriate to all age group training as directed by LASC, LASS & HASSM. To liaise and maintain comm unication links to other members of the Reading Football Club support team. About The Candidate Person Specification: Qualifications: Essential - BSc (Hons) Sports Science, Strength & Conditioning or related degree; FA EAFiF; FA Safeguarding Children Desirable - MSc Sports Science or related subject; BASES Accreditation (or working towards) Experience: Essential - Experience working in Elite Sport - Preferably in the Academy setting Knowledge: Essential - An understanding of EPPP process; An understanding of GPS systems Skills: Essential - Computer literacy, Including MS Office and Excel; Encourage, develop and manage elite footballers; Excellent communication and team working skills. Attitude: Essential - An understanding and commitment to equal opportunities in employment and sport; Strong commitment to developing elite athletes; Ability to work irregular and unsocial hours as required involving work outside normal office hours, at evenings, weekends and bank holidays About The Club Please click on this link to read our Safeguarding policies Safeguarding
Mar 12, 2026
Full time
The Academy Sport Scientist will co-ordinate and liaise with the Lead Academy Sport Scientist (LASS), Lead Academy Strength & Conditioning Coach (LASC) and Head of Academy Sports Science & Medicine (HASSM) to deliver a sports science support service to all players in the U9-U16 age groups (with particular focus on the U9-U14 squads). Key Accountabilities: To co-ordinate and implement sports science support services to players within the Reading FC Academy in conjunction with all academy sports science staff and in liaison with the LASC & HASSM To deliver on-field and gym based athletic development sessions, Pre-hab and rehab sessions in line with the RFC Physical development model and as directed by LASC, LASS, HASSM and age group appropriate medical staff. To set-up, download and present training and game load data using Heart rate and GPS technologies. To oversee weekly training intensities and devise long-term programmes for players with reference to age group specific needs in association with LASC, LASS, HASSM, academy sports science staff and academy medical staff To conduct physiological testing at least 4-times per season with all players as directed by LASC and LASS. To conduct & assist in Pre-Training Assessments and screening as directed by LASC and LASS. To assist the LASC & LASS in the development and management of trialling (Trialists) procedures and testing for potential academy players in conjunction with HASSM and all other academy sports science and medicine staff in conjunction with the academy recruitment team. To write training programmes in conjunction with appropriate team staff (Coaches, Physiotherapists, and HASSM) and in conjunction with the individual players' needs analysis. To employ recovery strategies that ensure optimal training and match time. To assist the LASC, LASS and Nutritionist with delivery of Nutrition & Lifestyle education syllabus to PDP players, parents, guardians, and host families through seminars during the season. To ensure players are prepared physiologically for the task ahead - be it a game or training through structured appropriate warm-ups and activation sessions in relation to the RFC Physical Development Syllabus as appropriate to age group concerned. To establish and maintain links to other divisions of the support team (physiotherapy, sports psychology and Professional Development Phase). To occasionally travel with relevant age groups to matches and tournaments to assist in the delivery of elite performance provision. To contribute to the development of resources and educational aids as directed by HASSM, LASC & LASS. To contribute to and actively participate with the clubs internal CPD programme. To maintain up to date records on the club PMA (performance Management Application) in conjunction with EPPP/ Premier League Requirements and Regulations. To contribute where appropriate to all age group training as directed by LASC, LASS & HASSM. To liaise and maintain comm unication links to other members of the Reading Football Club support team. About The Candidate Person Specification: Qualifications: Essential - BSc (Hons) Sports Science, Strength & Conditioning or related degree; FA EAFiF; FA Safeguarding Children Desirable - MSc Sports Science or related subject; BASES Accreditation (or working towards) Experience: Essential - Experience working in Elite Sport - Preferably in the Academy setting Knowledge: Essential - An understanding of EPPP process; An understanding of GPS systems Skills: Essential - Computer literacy, Including MS Office and Excel; Encourage, develop and manage elite footballers; Excellent communication and team working skills. Attitude: Essential - An understanding and commitment to equal opportunities in employment and sport; Strong commitment to developing elite athletes; Ability to work irregular and unsocial hours as required involving work outside normal office hours, at evenings, weekends and bank holidays About The Club Please click on this link to read our Safeguarding policies Safeguarding
Associate, Commercial Property Management page is loaded Associate, Commercial Property Managementremote type: On Sitelocations: UK - Bristol - Assembly Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR100967 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is the leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors.Based in our Bristol office, the Property Asset Management department is looking to recruit an Associate to manage a regional portfolio.This is a senior role with direct portfolio responsibility and an expectation to contribute to business development activity to support portfolio growth. The successful candidate will work within a dynamic team managing a predominantly commercial portfolio.Responsibilities include contributing to client strategy, asset management, development, leasing, property management, and facilities management. The role is varied, and every day is different. What you will be responsible for Drive business development and contribute to portfolio growth. Deliver high-quality client reporting and specialist property management advice. Build and maintain strong relationships with prospective and existing clients to uphold the professional image of the Partnership. Provide proactive, hands-on asset and property management for a mixed-use regional portfolio. Take full responsibility for asset management advice, including lease events and value-enhancement opportunities. Liaise with client accountants to review rent-raising reports and ensure timely rent and service charge demands. Work with credit controllers to manage rent collection, arrears recovery, and payment plans. Prepare annual service charge budgets and reconciliations, and monitor expenditure in collaboration with building managers, FM teams, and client accountants. Instruct and liaise with building managers/FM and consultants on repairs, maintenance programmes, and refurbishment projects. Coordinate with insurance brokers for annual renewals and manage insurance claims. Build strong landlord-tenant relationships, acting as the main point of contact and conducting regular property inspections. Oversee tenant fit-out approvals and manage applications for alterations, subletting, assignments, and wayleaves in liaison with client solicitors. Execute lease transactions directly or oversee other departments/third-party advisers where necessary. Produce concise, high-quality reports and communicate effectively with clients both in writing and face-to-face. Proactively manage consultant and contractor relationships and collaborate with other Knight Frank departments (including cross-selling opportunities). Maintain a strong understanding of landlord and tenant matters and pursue property management opportunities. Apply knowledge of the RICS Professional Statement: Service Charges in Commercial Property to advise clients and colleagues. Perform other tasks delegated by Partners as required. What experience you will need Qualifications / Education Required Degree educated. MRICS Clean UK driving licence (essential). Career Experience Required Commercial Property Management experience (essential). Familiarity with property management software and systems. Experience working across a variety of asset classes. Aptitudes / Skills Required Strong analytical skills and proficiency in Excel. Collaborative team player with the ability to achieve and exceed goals. Highly motivated, able to manage multiple deadlines and priorities, and capable of directing others where appropriate. Entrepreneurial mindset with the ability to provide solutions and options in new situations. Excellent written communication skills for producing clear, concise, and accurate reports. Professional, proactive approach with strong client focus. High attention to detail, well-organised, and pragmatic with a common-sense approach.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Mar 12, 2026
Full time
Associate, Commercial Property Management page is loaded Associate, Commercial Property Managementremote type: On Sitelocations: UK - Bristol - Assembly Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR100967 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is the leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors.Based in our Bristol office, the Property Asset Management department is looking to recruit an Associate to manage a regional portfolio.This is a senior role with direct portfolio responsibility and an expectation to contribute to business development activity to support portfolio growth. The successful candidate will work within a dynamic team managing a predominantly commercial portfolio.Responsibilities include contributing to client strategy, asset management, development, leasing, property management, and facilities management. The role is varied, and every day is different. What you will be responsible for Drive business development and contribute to portfolio growth. Deliver high-quality client reporting and specialist property management advice. Build and maintain strong relationships with prospective and existing clients to uphold the professional image of the Partnership. Provide proactive, hands-on asset and property management for a mixed-use regional portfolio. Take full responsibility for asset management advice, including lease events and value-enhancement opportunities. Liaise with client accountants to review rent-raising reports and ensure timely rent and service charge demands. Work with credit controllers to manage rent collection, arrears recovery, and payment plans. Prepare annual service charge budgets and reconciliations, and monitor expenditure in collaboration with building managers, FM teams, and client accountants. Instruct and liaise with building managers/FM and consultants on repairs, maintenance programmes, and refurbishment projects. Coordinate with insurance brokers for annual renewals and manage insurance claims. Build strong landlord-tenant relationships, acting as the main point of contact and conducting regular property inspections. Oversee tenant fit-out approvals and manage applications for alterations, subletting, assignments, and wayleaves in liaison with client solicitors. Execute lease transactions directly or oversee other departments/third-party advisers where necessary. Produce concise, high-quality reports and communicate effectively with clients both in writing and face-to-face. Proactively manage consultant and contractor relationships and collaborate with other Knight Frank departments (including cross-selling opportunities). Maintain a strong understanding of landlord and tenant matters and pursue property management opportunities. Apply knowledge of the RICS Professional Statement: Service Charges in Commercial Property to advise clients and colleagues. Perform other tasks delegated by Partners as required. What experience you will need Qualifications / Education Required Degree educated. MRICS Clean UK driving licence (essential). Career Experience Required Commercial Property Management experience (essential). Familiarity with property management software and systems. Experience working across a variety of asset classes. Aptitudes / Skills Required Strong analytical skills and proficiency in Excel. Collaborative team player with the ability to achieve and exceed goals. Highly motivated, able to manage multiple deadlines and priorities, and capable of directing others where appropriate. Entrepreneurial mindset with the ability to provide solutions and options in new situations. Excellent written communication skills for producing clear, concise, and accurate reports. Professional, proactive approach with strong client focus. High attention to detail, well-organised, and pragmatic with a common-sense approach.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Job Title: Continuous Improvement Manager Location: East Riding of Yorkshire Salary: £55,000 Industry: FMCG Job Type: Permanent, Full Time Shift: Monday Friday: 8:00am 4:30pm Benefits: Permanent full-time role within a growing FMCG production site 25 days holiday plus bank holidays Company pension scheme Private UK healthcare provision Life assurance On-site parking and facilities Employee Assistance Programme (EAP) support Opportunity to lead continuous improvement and career progression within a supportive environment Role Overview We are seeking an experienced Continuous Improvement Manager to join a high-performing manufacturing site. The successful candidate will lead, implement, and embed improvement initiatives across operations, with a focus on efficiency, quality, and cost reduction. This role is immediate start and ideal for someone who thrives on problem-solving, process improvement, and driving cultural change. Key CI Manager Responsibilities: Lead training and development of continuous improvement principles across the site Improve decision-making and problem-solving at all levels to accelerate change Manage improvement projects across labour, materials, and overheads to support profit targets Analyse data, track KPIs, and identify improvement opportunities Optimise and streamline processes to boost efficiency, quality, and customer satisfaction Support asset care initiatives with operations and engineering Drive a continuous improvement culture impacting safety, quality, service, cost, and people Share best practices across sites and departments Role model company values and behaviours Required CI Manager Experience & Skills: Essential: Proven experience in continuous improvement / process improvement within manufacturing Proactive approach with strong attention to detail, ensuring tasks are completed thoroughly Strong interpersonal and communication skills; confident, competent, and collaborative decision maker Demonstrable track record of leading cross-functional teams to deliver change Flexible and self-motivated, able to work under own initiative Fully computer literate, with proficiency in Excel, PowerPoint, and Word Full UK driving licence with no restrictions Desirable: Experience in FMCG manufacturing Lean manufacturing knowledge, including implementation of Lean structures and tools Strong leadership experience, including change management delivery Degree or HND in Food Science, Engineering, or related field Hands-on experience with manufacturing processes and equipment Familiarity with Six Sigma / SPC techniques in process manufacturing OPEN TO RELOCATORS
Mar 12, 2026
Full time
Job Title: Continuous Improvement Manager Location: East Riding of Yorkshire Salary: £55,000 Industry: FMCG Job Type: Permanent, Full Time Shift: Monday Friday: 8:00am 4:30pm Benefits: Permanent full-time role within a growing FMCG production site 25 days holiday plus bank holidays Company pension scheme Private UK healthcare provision Life assurance On-site parking and facilities Employee Assistance Programme (EAP) support Opportunity to lead continuous improvement and career progression within a supportive environment Role Overview We are seeking an experienced Continuous Improvement Manager to join a high-performing manufacturing site. The successful candidate will lead, implement, and embed improvement initiatives across operations, with a focus on efficiency, quality, and cost reduction. This role is immediate start and ideal for someone who thrives on problem-solving, process improvement, and driving cultural change. Key CI Manager Responsibilities: Lead training and development of continuous improvement principles across the site Improve decision-making and problem-solving at all levels to accelerate change Manage improvement projects across labour, materials, and overheads to support profit targets Analyse data, track KPIs, and identify improvement opportunities Optimise and streamline processes to boost efficiency, quality, and customer satisfaction Support asset care initiatives with operations and engineering Drive a continuous improvement culture impacting safety, quality, service, cost, and people Share best practices across sites and departments Role model company values and behaviours Required CI Manager Experience & Skills: Essential: Proven experience in continuous improvement / process improvement within manufacturing Proactive approach with strong attention to detail, ensuring tasks are completed thoroughly Strong interpersonal and communication skills; confident, competent, and collaborative decision maker Demonstrable track record of leading cross-functional teams to deliver change Flexible and self-motivated, able to work under own initiative Fully computer literate, with proficiency in Excel, PowerPoint, and Word Full UK driving licence with no restrictions Desirable: Experience in FMCG manufacturing Lean manufacturing knowledge, including implementation of Lean structures and tools Strong leadership experience, including change management delivery Degree or HND in Food Science, Engineering, or related field Hands-on experience with manufacturing processes and equipment Familiarity with Six Sigma / SPC techniques in process manufacturing OPEN TO RELOCATORS
This role is remote however we require someone to be based in or a short commutable distance to cover the region. Mary s Meals is a global movement supported by people from all walks of life and we are focused on one goal that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development. We are looking for an enthusiastic Regional Development Officer for North East Scotland . A recent reshaping of our Regional teams means this role will sit under our newly appointed Head of Scotland and be part of an exciting new chapter in Mary's Meal UK's fundraising vision. You will be a warm, visible ambassador for Mary s Meals igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children. By building genuine, values driven relationships and using insight to guide your priorities, you ll nurture local networks, identify high potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward facing work, you ll turn first conversations into committed, long term support that strengthens our movement and fuels our mission. Working closely with the Head of Scotland, you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary s Meals across schools, churches, corporates and community partners and play a pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories. Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary s Meals warmth and dignity, helping us reach more children through relationship-led growth. Key responsibilities include Work with the Head of Scotland to design and deliver a clear, insight driven local growth plan with defined priorities, income drivers, volunteer mobilisation efforts, and visibility activities. Use data, local insight, and (Region-specific) understanding to focus your time where growth potential is strongest. Balance relationship building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors. To create the conditions for a volunteer Deputy and a motivated volunteer network to confidently lead talks, events, introductions and other activities that broaden our reach Empower volunteers through clear delegation, coaching, and recognition, ensuring they feel confident and aligned with Mary s Meals mission and values. Inspire and back volunteers to own the mission. Spot people with energy and networks, invite their ideas, give light-touch support and tools, and celebrate their impact so they bring others into our movement. Represent Mary s Meals throughout your region with confidence and authenticity, engaging schools, parishes, community groups, businesses, and local networks. Deliver talks, small events, parish visits, school assemblies, partner meetings, local networking engagements, and other targeted activities that grow income, participation, and visibility. Make confident, values-led asks that move supporters from interest to action across giving, volunteering, and awareness raising. Actively network across your region to identify new prospects, initiate first meetings, and follow up quickly and purposefully. Collaborate closely with the Philanthropy & Partnerships team on key opportunities and ensuring the donor is at the heart of each stewardship decision. Build a diverse pipeline of leads, opportunities, and partnerships reflective of your regions communities and faith landscape. Work closely across the organisation to ensure your regional activity feels seamless and aligned, collaborating with Supporter Experience so that journeys, thanking and stewardship feel warm and timely; with Creative Communications to deliver compelling local storytelling; with Philanthropy & Partnerships to coordinate opportunities for major donors and corporates; and with the Volunteer Manager to strengthen mobilisation and development across your region. To apply for the role of Regional Development Officer (0.6 FTE) based at Mary s Meals UK, please follow instructions on the Charity Job website. Applicants must hold full right to work in the UK and be based in the North East of Scotland. We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career. Closing date for applications is Wednesday, 25 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews will commence week of 30 March. If you have any special requirements or adjustments before an interview, please let us know.
Mar 12, 2026
Full time
This role is remote however we require someone to be based in or a short commutable distance to cover the region. Mary s Meals is a global movement supported by people from all walks of life and we are focused on one goal that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development. We are looking for an enthusiastic Regional Development Officer for North East Scotland . A recent reshaping of our Regional teams means this role will sit under our newly appointed Head of Scotland and be part of an exciting new chapter in Mary's Meal UK's fundraising vision. You will be a warm, visible ambassador for Mary s Meals igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children. By building genuine, values driven relationships and using insight to guide your priorities, you ll nurture local networks, identify high potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward facing work, you ll turn first conversations into committed, long term support that strengthens our movement and fuels our mission. Working closely with the Head of Scotland, you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary s Meals across schools, churches, corporates and community partners and play a pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories. Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary s Meals warmth and dignity, helping us reach more children through relationship-led growth. Key responsibilities include Work with the Head of Scotland to design and deliver a clear, insight driven local growth plan with defined priorities, income drivers, volunteer mobilisation efforts, and visibility activities. Use data, local insight, and (Region-specific) understanding to focus your time where growth potential is strongest. Balance relationship building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors. To create the conditions for a volunteer Deputy and a motivated volunteer network to confidently lead talks, events, introductions and other activities that broaden our reach Empower volunteers through clear delegation, coaching, and recognition, ensuring they feel confident and aligned with Mary s Meals mission and values. Inspire and back volunteers to own the mission. Spot people with energy and networks, invite their ideas, give light-touch support and tools, and celebrate their impact so they bring others into our movement. Represent Mary s Meals throughout your region with confidence and authenticity, engaging schools, parishes, community groups, businesses, and local networks. Deliver talks, small events, parish visits, school assemblies, partner meetings, local networking engagements, and other targeted activities that grow income, participation, and visibility. Make confident, values-led asks that move supporters from interest to action across giving, volunteering, and awareness raising. Actively network across your region to identify new prospects, initiate first meetings, and follow up quickly and purposefully. Collaborate closely with the Philanthropy & Partnerships team on key opportunities and ensuring the donor is at the heart of each stewardship decision. Build a diverse pipeline of leads, opportunities, and partnerships reflective of your regions communities and faith landscape. Work closely across the organisation to ensure your regional activity feels seamless and aligned, collaborating with Supporter Experience so that journeys, thanking and stewardship feel warm and timely; with Creative Communications to deliver compelling local storytelling; with Philanthropy & Partnerships to coordinate opportunities for major donors and corporates; and with the Volunteer Manager to strengthen mobilisation and development across your region. To apply for the role of Regional Development Officer (0.6 FTE) based at Mary s Meals UK, please follow instructions on the Charity Job website. Applicants must hold full right to work in the UK and be based in the North East of Scotland. We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career. Closing date for applications is Wednesday, 25 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews will commence week of 30 March. If you have any special requirements or adjustments before an interview, please let us know.
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 12, 2026
Full time
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Project Administrator - 12 month fixed term contract Location: Cumbria About us Morgan Sindall Infrastructure delivers some of the UK's most complex and critical infrastructure across six core sectors. From working on projects and long-term frameworks, we believe in connecting people, places and communities through responsible infrastructure. Our people are our business. We leverage their expertise to design and deliver safe, resilient infrastructure through innovative solutions. Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, a leading UK construction and regeneration group with revenue of over £3 billion. The SIC Project Support role is responsible for providing high quality administrative, coordination and governance support to ensure the successful delivery of the SIC project scope in line with PPP requirements. The role will help establish, maintain and enhance project processes, procedures and systems throughout the full project lifecycle, ensuring clear boundaries, consistent documentation and efficient access to project information. This role will be a key enabler in building strong foundations for decision making, governance, communication and stakeholder engagement, supporting both the Project Manager and wider project team. Key responsibilities Project Administration & Coordination Provide day to day administrative support to the Project Manager and project team. Set up and coordinate project meetings, workshops and functional validation sessions. Manage the SIC development room, ensuring it is organised, accessible and appropriately arranged for all scenarios, including visitor access. Governance & Documentation Act as Secretary for project, stakeholder and decision making meetings-capturing updates, actions and follow ups. Act as administrator for shared environments between the client and project team. Manage all document control duties, ensuring accurate tracking, storage and retrieval of project documents. Capture, log and distribute all NFRs (Non Functional Requirements). Support in developing and maintaining SIC governance and operational procedures. Review and update SIC related procedures to ensure alignment with programme milestones and management system requirements. Stakeholder & Communications Support Maintain a well organised stakeholder database, ensuring all trackers, spreadsheets and folders are kept up to date. Support ongoing updates to the stakeholder engagement plan. Support ongoing updates to the communications plan. Update project communication materials and ensure articles are completed and submitted ahead of deadlines. Reporting & Assurance Lead the tracking of project team time projections for monthly estimate reporting. Support the development of monthly project reports (PPP and Client), covering progress, risks, opportunities and other key metrics. Support project document tracking to ensure accuracy and completeness across the project lifecycle. Accountabilities Produce and distribute accurate minutes for all key meetings within two working days. Ensure stakeholder and communication trackers are continuously updated. Maintain strong quality standards for documentation, ensuring accuracy, consistency and version control. Ensure timely retrieval and distribution of project information to support decision making and governance. Maintain up to date project documentation to meet PPP and client expectations. Requirements Nuclear experience Skilled with Microsoft suite of applications Ability to achieve security clearance Knowledge in ARM and Microsoft Project are desirable What's in it for you Generous, incremental holiday entitlement with the option to buy five days Family friendly policies and work/life approach Mentoring programmes and continuous learning support Contributory pension scheme Recognition scheme and long service awards Private Medical Insurance We offer a share save scheme, discounts like cycle-to-work and gym memberships, plus support services for colleagues and their families. The application process Click "Apply" to upload your CV, provide contact details, and answer a few role specific questions. Once your application is reviewed, our Talent team will notify you of the outcome. If selected, you'll be invited to either an in person or virtual interview via Teams. At Morgan Sindall, we are an equal opportunities employer and Investors in People company, committed to creating an inclusive and supportive workplace. Morgan Sindall employs only those with the legal right to work in the UK. Proof of eligibility is required during the recruitment process. Morgan Sindall Infrastructure has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.
Mar 12, 2026
Full time
Project Administrator - 12 month fixed term contract Location: Cumbria About us Morgan Sindall Infrastructure delivers some of the UK's most complex and critical infrastructure across six core sectors. From working on projects and long-term frameworks, we believe in connecting people, places and communities through responsible infrastructure. Our people are our business. We leverage their expertise to design and deliver safe, resilient infrastructure through innovative solutions. Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, a leading UK construction and regeneration group with revenue of over £3 billion. The SIC Project Support role is responsible for providing high quality administrative, coordination and governance support to ensure the successful delivery of the SIC project scope in line with PPP requirements. The role will help establish, maintain and enhance project processes, procedures and systems throughout the full project lifecycle, ensuring clear boundaries, consistent documentation and efficient access to project information. This role will be a key enabler in building strong foundations for decision making, governance, communication and stakeholder engagement, supporting both the Project Manager and wider project team. Key responsibilities Project Administration & Coordination Provide day to day administrative support to the Project Manager and project team. Set up and coordinate project meetings, workshops and functional validation sessions. Manage the SIC development room, ensuring it is organised, accessible and appropriately arranged for all scenarios, including visitor access. Governance & Documentation Act as Secretary for project, stakeholder and decision making meetings-capturing updates, actions and follow ups. Act as administrator for shared environments between the client and project team. Manage all document control duties, ensuring accurate tracking, storage and retrieval of project documents. Capture, log and distribute all NFRs (Non Functional Requirements). Support in developing and maintaining SIC governance and operational procedures. Review and update SIC related procedures to ensure alignment with programme milestones and management system requirements. Stakeholder & Communications Support Maintain a well organised stakeholder database, ensuring all trackers, spreadsheets and folders are kept up to date. Support ongoing updates to the stakeholder engagement plan. Support ongoing updates to the communications plan. Update project communication materials and ensure articles are completed and submitted ahead of deadlines. Reporting & Assurance Lead the tracking of project team time projections for monthly estimate reporting. Support the development of monthly project reports (PPP and Client), covering progress, risks, opportunities and other key metrics. Support project document tracking to ensure accuracy and completeness across the project lifecycle. Accountabilities Produce and distribute accurate minutes for all key meetings within two working days. Ensure stakeholder and communication trackers are continuously updated. Maintain strong quality standards for documentation, ensuring accuracy, consistency and version control. Ensure timely retrieval and distribution of project information to support decision making and governance. Maintain up to date project documentation to meet PPP and client expectations. Requirements Nuclear experience Skilled with Microsoft suite of applications Ability to achieve security clearance Knowledge in ARM and Microsoft Project are desirable What's in it for you Generous, incremental holiday entitlement with the option to buy five days Family friendly policies and work/life approach Mentoring programmes and continuous learning support Contributory pension scheme Recognition scheme and long service awards Private Medical Insurance We offer a share save scheme, discounts like cycle-to-work and gym memberships, plus support services for colleagues and their families. The application process Click "Apply" to upload your CV, provide contact details, and answer a few role specific questions. Once your application is reviewed, our Talent team will notify you of the outcome. If selected, you'll be invited to either an in person or virtual interview via Teams. At Morgan Sindall, we are an equal opportunities employer and Investors in People company, committed to creating an inclusive and supportive workplace. Morgan Sindall employs only those with the legal right to work in the UK. Proof of eligibility is required during the recruitment process. Morgan Sindall Infrastructure has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.
Job Role: Property Inspector Salary: £29,635 per year Hours: 37.5 Contract type: Permanent Location: Remote Traveling to all properties that Julian House manage. Ranging from Bath, Bristol, Exeter, Minehead, Basingstoke, Salisbury and other places in the south west. Additional information: The applicant must have access to their own road worthy vehicle, must be legally able to drive, must obtain business insurance for driving. Must be willing to use their car for work. They will need to undergo a DBS check. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for. About the Role We're looking for a proactive and detail focused Property Inspector to join our Facilities and Health & Safety team. You'll play a key role in helping Julian House maintain safe, high quality, well managed buildings across our property portfolio. With around 140 properties across the South West, ranging from residential homes to hostels, retail shops and offices, this role is central to ensuring every building meets required safety and compliance standards. It's a great fit for someone who enjoys working independently, has a strong eye for detail, and is confident coordinating their own workload while building positive relationships with colleagues, landlords and residents. Responsibilities Inspecting properties across the portfolio and producing clear, accurate reports. Ensuring buildings meet safety and compliance standards, escalating risks when needed. Managing your own schedule and attending sites at short notice when required. Inspecting new and outgoing properties, ensuring works are completed on time. Uploading your findings, track actions, and meeting KPI expectations. Working closely with the Maintenance Team and supporting with improvements to systems and staff training. Maintaining positive relationships with internal teams, residents and landlords. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. Qualifications Experience working in property management. Knowledge on compliance framework for buildings. Ability to work well with people of diverse backgrounds and varied support needs. Good planning and organisational skills. Benefits Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan. 27 days annual leave, including an extra day off for your birthday, plus bank holidays, increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff). 30% staff discount at Julian House charity shop. A generous and competitive pension scheme. A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted. Great opportunities for career development and free monthly training sessions from experienced facilitators. Eligibility for the Blue Light Card which offers amazing discounts on thousands of brands. Reflective Practice sessions from objective, external facilitators. Equality & Inclusion Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Contact Get in touch. If you have any questions about this role, please get in touch with the recruitment team at recruitmentjulianhouse.org.uk. We look forward to speaking with you soon. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out. Full job description:
Mar 12, 2026
Full time
Job Role: Property Inspector Salary: £29,635 per year Hours: 37.5 Contract type: Permanent Location: Remote Traveling to all properties that Julian House manage. Ranging from Bath, Bristol, Exeter, Minehead, Basingstoke, Salisbury and other places in the south west. Additional information: The applicant must have access to their own road worthy vehicle, must be legally able to drive, must obtain business insurance for driving. Must be willing to use their car for work. They will need to undergo a DBS check. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for. About the Role We're looking for a proactive and detail focused Property Inspector to join our Facilities and Health & Safety team. You'll play a key role in helping Julian House maintain safe, high quality, well managed buildings across our property portfolio. With around 140 properties across the South West, ranging from residential homes to hostels, retail shops and offices, this role is central to ensuring every building meets required safety and compliance standards. It's a great fit for someone who enjoys working independently, has a strong eye for detail, and is confident coordinating their own workload while building positive relationships with colleagues, landlords and residents. Responsibilities Inspecting properties across the portfolio and producing clear, accurate reports. Ensuring buildings meet safety and compliance standards, escalating risks when needed. Managing your own schedule and attending sites at short notice when required. Inspecting new and outgoing properties, ensuring works are completed on time. Uploading your findings, track actions, and meeting KPI expectations. Working closely with the Maintenance Team and supporting with improvements to systems and staff training. Maintaining positive relationships with internal teams, residents and landlords. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. Qualifications Experience working in property management. Knowledge on compliance framework for buildings. Ability to work well with people of diverse backgrounds and varied support needs. Good planning and organisational skills. Benefits Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan. 27 days annual leave, including an extra day off for your birthday, plus bank holidays, increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff). 30% staff discount at Julian House charity shop. A generous and competitive pension scheme. A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted. Great opportunities for career development and free monthly training sessions from experienced facilitators. Eligibility for the Blue Light Card which offers amazing discounts on thousands of brands. Reflective Practice sessions from objective, external facilitators. Equality & Inclusion Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Contact Get in touch. If you have any questions about this role, please get in touch with the recruitment team at recruitmentjulianhouse.org.uk. We look forward to speaking with you soon. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out. Full job description:
Role Purpose: To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums. There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes / functions per Annum) and often change at short notice, directly impacting on our customers. The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The service manages significant financial, health and safety, and reputations risks and undertakes three significant statutory duties - Highway Authority, Transport Authority and Lead Local Flood Authority. The service operates in an environment with significant political engagement, has daily contact with MPs, Cabinet members and backbench members and works very closely with Local Committees and with Select Committees. There is also high level engagement with Government Departments. Lack of or insufficient communication is consistently one of the biggest concerns from both Members and residents and the impact can be considerable on the reputation of the Service. The complexities of our own works programmes and those of other stakeholders (utility companies, developers etc) mean that managing and communicating the information in a quality format can be very challenging. This requires post-holders to liaise, work collaboratively and maintain effective relationships with colleagues, members, customers, partner organisations, agencies and/or contractors. The post is based in Merrow. Representative Accountabilities: Analysis, Reporting & Documentation Prepare reports/statistics/briefings to meet statutory/management information requirements. Recommend improvements and support implementation to systems, processes and procedures, ensuring best practice is shared across the team. Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. May authorise transactions where appropriate. Respond to and resolve enquiries and problems, judging when to pass on complex queries or involve others, to provide an effective service and clear advice to colleagues and customers. Planning & Organising Provide comprehensive support to a group of senior staff, ensuring confidentiality, effectively organising internal and external activities/events to support the delivery of efficient services. Plan and prioritise own work activities for the weeks ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed. Finance/Resource Management Maintain financial, and/or stock records, and review data to contribute to resource planning. Work with others Maintain a network of contacts, drawing on support and advice from others to resolve problems. Communicate and liaise with service users and/or external contacts, representing the team/service as required. Support, coordinate and undertake research into a variety of projects in the defined area of activity to support achievement of team's objectives. People Management May guide and/or supervise junior staff in their duties to facilitate their development and ensure service quality standards are maintained. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Role Summary: Roles at this level provide a comprehensive business support service in a defined service or functional area, or provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines, or have substantial experience of administrative procedures to enable them to guide and advise others. There will be minimal day-to-day supervision, but clear guidance is available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require specialist knowledge or experience. Some roles involve supervision of staff, others involve undertaking specialist functions or the provision of a broad comprehensive business admin services Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Mar 12, 2026
Seasonal
Role Purpose: To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums. There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes / functions per Annum) and often change at short notice, directly impacting on our customers. The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The service manages significant financial, health and safety, and reputations risks and undertakes three significant statutory duties - Highway Authority, Transport Authority and Lead Local Flood Authority. The service operates in an environment with significant political engagement, has daily contact with MPs, Cabinet members and backbench members and works very closely with Local Committees and with Select Committees. There is also high level engagement with Government Departments. Lack of or insufficient communication is consistently one of the biggest concerns from both Members and residents and the impact can be considerable on the reputation of the Service. The complexities of our own works programmes and those of other stakeholders (utility companies, developers etc) mean that managing and communicating the information in a quality format can be very challenging. This requires post-holders to liaise, work collaboratively and maintain effective relationships with colleagues, members, customers, partner organisations, agencies and/or contractors. The post is based in Merrow. Representative Accountabilities: Analysis, Reporting & Documentation Prepare reports/statistics/briefings to meet statutory/management information requirements. Recommend improvements and support implementation to systems, processes and procedures, ensuring best practice is shared across the team. Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. May authorise transactions where appropriate. Respond to and resolve enquiries and problems, judging when to pass on complex queries or involve others, to provide an effective service and clear advice to colleagues and customers. Planning & Organising Provide comprehensive support to a group of senior staff, ensuring confidentiality, effectively organising internal and external activities/events to support the delivery of efficient services. Plan and prioritise own work activities for the weeks ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed. Finance/Resource Management Maintain financial, and/or stock records, and review data to contribute to resource planning. Work with others Maintain a network of contacts, drawing on support and advice from others to resolve problems. Communicate and liaise with service users and/or external contacts, representing the team/service as required. Support, coordinate and undertake research into a variety of projects in the defined area of activity to support achievement of team's objectives. People Management May guide and/or supervise junior staff in their duties to facilitate their development and ensure service quality standards are maintained. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Role Summary: Roles at this level provide a comprehensive business support service in a defined service or functional area, or provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines, or have substantial experience of administrative procedures to enable them to guide and advise others. There will be minimal day-to-day supervision, but clear guidance is available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require specialist knowledge or experience. Some roles involve supervision of staff, others involve undertaking specialist functions or the provision of a broad comprehensive business admin services Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Mar 12, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
We currently have a fantastic opportunity for a Sous Chef to work at The White Lion Hotel in Aldeburgh. Situated a stone's throw from the beach front in Aldeburgh on the picturesque Suffolk coast, The White Lion Hotel offers peace and relaxation in stylish and cosseting surroundings. The vibrant setting of our Bar & Brasserie lends itself perfectly to morning coffee, lunch, afternoon tea, dinner and all day Sunday lunches, and our Head Chef is passionate about creating menus using the abundance of fresh, local seasonal produce so readily available around Aldeburgh and the Suffolk coast. This is an ideal opportunity for someone who would like to be involved in that process to work with the Head Chef and influence the offering. If you have experience in this type of role or are a strong CDP looking for that next step in your career we want to hear from you. Responsibilities: - Assist the Head Chef in food preparation and cooking - Oversee and manage the kitchen team, providing guidance and support - Ensure food production is of high quality and meets culinary standards - Maintain a safe and clean kitchen environment, following food safety regulations - Collaborate with the front-of-house staff to ensure smooth operations and exceptional guest experience - Supervise and train kitchen staff, providing ongoing coaching and development - Help create and update menus, taking into consideration seasonal ingredients and customer preferences Qualifications & Experience: L2 food safety certificate essential L3 preferable (course can be provided) 3-5 years previous experience in a hotel kitchen Skills: - Strong leadership skills to effectively manage a team of kitchen staff - Excellent knowledge of food preparation techniques and culinary standards - Ability to work in a fast-paced environment while maintaining attention to detail - Proficient in kitchen operations, including food production, inventory management, and equipment maintenance - Knowledge of food safety regulations and best practices - Exceptional hospitality skills to provide excellent service to guests - Experience supervising and training kitchen staff - Ability to work collaboratively with other departments to ensure smooth operations If you are passionate about food, have strong leadership skills, and enjoy working in a dynamic kitchen environment, we would love to hear from you. Apply now to join our team as a Sous Chef! About The Hotel Folk: The Hotel Folk is a group of luxury hotels and businesses located across the beautiful county of Suffolk. Founded in 1996, we have grown to comprise six unique and individual hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience. Benefits of Working for The Hotel Folk: A share of the tips Free Golf at our Thorpeness Golf Club 28 days annual leave Free parking 50% off food in all our hotel restaurants B&B in any of our hotels from only £50prpn Discounted products at our Weavers' House Spa Hospitality Action - Employee Assistance Programme, Retail Discounts Company pension scheme Training & Developments Opportunities You must be eligible to live and work in the UK to apply for this role. We cannot provide sponsorship. Job Types: Full-time, Permanent Pay: From £30,000.00 per year Benefits: Company events Company pension Discounted or free food Employee discount Free parking On-site parking Store discount Ability to commute/relocate: Aldeburgh IP15 5BJ: reliably commute or plan to relocate before starting work (required) Experience: Chef De Partie: 1 year (required) Chef: 3 years (required) Work authorisation: United Kingdom (required) Work Location: In person
Mar 12, 2026
Full time
We currently have a fantastic opportunity for a Sous Chef to work at The White Lion Hotel in Aldeburgh. Situated a stone's throw from the beach front in Aldeburgh on the picturesque Suffolk coast, The White Lion Hotel offers peace and relaxation in stylish and cosseting surroundings. The vibrant setting of our Bar & Brasserie lends itself perfectly to morning coffee, lunch, afternoon tea, dinner and all day Sunday lunches, and our Head Chef is passionate about creating menus using the abundance of fresh, local seasonal produce so readily available around Aldeburgh and the Suffolk coast. This is an ideal opportunity for someone who would like to be involved in that process to work with the Head Chef and influence the offering. If you have experience in this type of role or are a strong CDP looking for that next step in your career we want to hear from you. Responsibilities: - Assist the Head Chef in food preparation and cooking - Oversee and manage the kitchen team, providing guidance and support - Ensure food production is of high quality and meets culinary standards - Maintain a safe and clean kitchen environment, following food safety regulations - Collaborate with the front-of-house staff to ensure smooth operations and exceptional guest experience - Supervise and train kitchen staff, providing ongoing coaching and development - Help create and update menus, taking into consideration seasonal ingredients and customer preferences Qualifications & Experience: L2 food safety certificate essential L3 preferable (course can be provided) 3-5 years previous experience in a hotel kitchen Skills: - Strong leadership skills to effectively manage a team of kitchen staff - Excellent knowledge of food preparation techniques and culinary standards - Ability to work in a fast-paced environment while maintaining attention to detail - Proficient in kitchen operations, including food production, inventory management, and equipment maintenance - Knowledge of food safety regulations and best practices - Exceptional hospitality skills to provide excellent service to guests - Experience supervising and training kitchen staff - Ability to work collaboratively with other departments to ensure smooth operations If you are passionate about food, have strong leadership skills, and enjoy working in a dynamic kitchen environment, we would love to hear from you. Apply now to join our team as a Sous Chef! About The Hotel Folk: The Hotel Folk is a group of luxury hotels and businesses located across the beautiful county of Suffolk. Founded in 1996, we have grown to comprise six unique and individual hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience. Benefits of Working for The Hotel Folk: A share of the tips Free Golf at our Thorpeness Golf Club 28 days annual leave Free parking 50% off food in all our hotel restaurants B&B in any of our hotels from only £50prpn Discounted products at our Weavers' House Spa Hospitality Action - Employee Assistance Programme, Retail Discounts Company pension scheme Training & Developments Opportunities You must be eligible to live and work in the UK to apply for this role. We cannot provide sponsorship. Job Types: Full-time, Permanent Pay: From £30,000.00 per year Benefits: Company events Company pension Discounted or free food Employee discount Free parking On-site parking Store discount Ability to commute/relocate: Aldeburgh IP15 5BJ: reliably commute or plan to relocate before starting work (required) Experience: Chef De Partie: 1 year (required) Chef: 3 years (required) Work authorisation: United Kingdom (required) Work Location: In person
