Fixed Term Contract - 12 months Full-Time Are you looking to join a dynamic team where your administrative skills and customer focus will make a real difference? bpha is seeking a proactive and enthusiastic Home Administration Assistant to support our Home Ownership team. You'll play a vital role in delivering timely administrative support, ensuring smooth operations, and providing excellent service to our customers and colleagues. This role is a hybrid working role, you are required to work two days at our head office in Bedford and three days working from home. You may also be required to work additional days in the office as and when your role and the business requires you to do so, living at a commutable distance to the office is essential. As an Administration Assistant you will be : Providing direct administrative support to the Home Ownership team, including legal enquiries and data entry. Building and maintaining strong relationships with stakeholders and colleagues. Accurately managing transaction files, ensuring all customer data is recorded and stored in line with GDPR and company policies. Supporting the marketing and sales team as required. Promoting and embody the bpha brand and values, always seeking ways to improve the customer experience. Providing feedback on personal performance and contribute to team targets and objectives. Demonstrating flexibility by undertaking other duties as needed to meet the organisation's evolving needs. What We're Looking for as an Administration Assistant: Essential: Strong administrative skills, with confidence using MS Office, CRM, and telephony systems. Excellent team player, able to build relationships and support colleagues. Ability to thrive in a busy, fast-moving sales environment and prioritise workload effectively. Positive, 'can-do' attitude with a commitment to high performance and customer satisfaction. Flexible and adaptable approach to work. Good customer service skills, both written and verbal. Experience in a fast-paced administrative role. Experience using CRM databases. Desirable: Experience in a customer-facing environment (e.g., developer, estate agent, housing association). Understanding of conveyancing, shared ownership, and the wider intermediate housing market. Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme
Feb 21, 2026
Contractor
Fixed Term Contract - 12 months Full-Time Are you looking to join a dynamic team where your administrative skills and customer focus will make a real difference? bpha is seeking a proactive and enthusiastic Home Administration Assistant to support our Home Ownership team. You'll play a vital role in delivering timely administrative support, ensuring smooth operations, and providing excellent service to our customers and colleagues. This role is a hybrid working role, you are required to work two days at our head office in Bedford and three days working from home. You may also be required to work additional days in the office as and when your role and the business requires you to do so, living at a commutable distance to the office is essential. As an Administration Assistant you will be : Providing direct administrative support to the Home Ownership team, including legal enquiries and data entry. Building and maintaining strong relationships with stakeholders and colleagues. Accurately managing transaction files, ensuring all customer data is recorded and stored in line with GDPR and company policies. Supporting the marketing and sales team as required. Promoting and embody the bpha brand and values, always seeking ways to improve the customer experience. Providing feedback on personal performance and contribute to team targets and objectives. Demonstrating flexibility by undertaking other duties as needed to meet the organisation's evolving needs. What We're Looking for as an Administration Assistant: Essential: Strong administrative skills, with confidence using MS Office, CRM, and telephony systems. Excellent team player, able to build relationships and support colleagues. Ability to thrive in a busy, fast-moving sales environment and prioritise workload effectively. Positive, 'can-do' attitude with a commitment to high performance and customer satisfaction. Flexible and adaptable approach to work. Good customer service skills, both written and verbal. Experience in a fast-paced administrative role. Experience using CRM databases. Desirable: Experience in a customer-facing environment (e.g., developer, estate agent, housing association). Understanding of conveyancing, shared ownership, and the wider intermediate housing market. Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme
Head of eCommerce National Furniture & Home Retailer - Senior Leadership Role £70,000 - £85,000 + Benefits Birmingham Based - 5 days on-site A well established, fast growing retailer in the furniture and home sector is entering a major phase of digital transformation. With a strong national store presence and all products available online, the business is now seeking a commercially sharp and hands on Head of eCommerce to accelerate its digital growth. This is a pivotal leadership role reporting directly into the Founder and working closely with Finance and key stakeholders. You'll operate with pace, autonomy, and full ownership of the ecommerce strategy and performance. About the Role As Head of eCommerce, you will take full responsibility for transforming the online channel into a significant and scalable revenue stream. This includes shaping the digital roadmap, driving the commercial plan, and ensuring an exceptional online customer experience. You'll be a decisive, action oriented operator, someone who thrives in fast moving environments, is comfortable with "test and learn," and enjoys building as much as optimising. If something works, the business moves quickly on it. Key Responsibilities Commercial Leadership Own and manage the full ecommerce P&L. Set growth targets and deliver revenue, margin and profitability goals. Drive commercial levers including acquisition, conversion, AOV, and repeat purchase. Digital Experience & Website Ownership Lead ongoing website development with external partners and agencies. Own the UX roadmap to ensure seamless navigation, merchandising, and checkout experience. Ensure all in store products are accurately represented and optimised online. Develop category and product strategies including a more online friendly assortment (including ranges aligned with leading D2C suppliers) Marketing & Growth Oversee all digital performance channels including Paid Search, Paid Social, SEO, CRM and retention. Ensure campaigns deliver strong ROI, clear attribution and commercial impact. Drive data led decision making across all digital touchpoints. Leadership & Cross Functional Collaboration Work closely with the Founder and Finance Director, contributing to commercial strategy and trading decisions. Collaborate with Buying, Operations, Logistics and Retail to ensure consistency across all channels. Build and mentor a high performing ecommerce and digital team as the function scales. About You You will be a proven ecommerce leader with experience scaling online performance within retail categories such as furniture, home, bulky goods, or other high value D2C sectors. You will bring: A strong bias for action, you get things done and make decisions at pace. Experience managing an ecommerce P&L between £10m-£100m+. Hands on leadership style: strategic enough to lead, practical enough to execute. A test and learn mindset with proven ability to deliver uplift quickly. Credibility to influence senior stakeholders, including founders. A track record of building or transforming ecommerce capability. Why This Role Is Different This isn't a maintenance role, it's a build, grow and scale mandate within a business that genuinely backs digital. You'll have full support and respect from the leadership team, alongside the autonomy to make impactful decisions quickly.
Feb 21, 2026
Full time
Head of eCommerce National Furniture & Home Retailer - Senior Leadership Role £70,000 - £85,000 + Benefits Birmingham Based - 5 days on-site A well established, fast growing retailer in the furniture and home sector is entering a major phase of digital transformation. With a strong national store presence and all products available online, the business is now seeking a commercially sharp and hands on Head of eCommerce to accelerate its digital growth. This is a pivotal leadership role reporting directly into the Founder and working closely with Finance and key stakeholders. You'll operate with pace, autonomy, and full ownership of the ecommerce strategy and performance. About the Role As Head of eCommerce, you will take full responsibility for transforming the online channel into a significant and scalable revenue stream. This includes shaping the digital roadmap, driving the commercial plan, and ensuring an exceptional online customer experience. You'll be a decisive, action oriented operator, someone who thrives in fast moving environments, is comfortable with "test and learn," and enjoys building as much as optimising. If something works, the business moves quickly on it. Key Responsibilities Commercial Leadership Own and manage the full ecommerce P&L. Set growth targets and deliver revenue, margin and profitability goals. Drive commercial levers including acquisition, conversion, AOV, and repeat purchase. Digital Experience & Website Ownership Lead ongoing website development with external partners and agencies. Own the UX roadmap to ensure seamless navigation, merchandising, and checkout experience. Ensure all in store products are accurately represented and optimised online. Develop category and product strategies including a more online friendly assortment (including ranges aligned with leading D2C suppliers) Marketing & Growth Oversee all digital performance channels including Paid Search, Paid Social, SEO, CRM and retention. Ensure campaigns deliver strong ROI, clear attribution and commercial impact. Drive data led decision making across all digital touchpoints. Leadership & Cross Functional Collaboration Work closely with the Founder and Finance Director, contributing to commercial strategy and trading decisions. Collaborate with Buying, Operations, Logistics and Retail to ensure consistency across all channels. Build and mentor a high performing ecommerce and digital team as the function scales. About You You will be a proven ecommerce leader with experience scaling online performance within retail categories such as furniture, home, bulky goods, or other high value D2C sectors. You will bring: A strong bias for action, you get things done and make decisions at pace. Experience managing an ecommerce P&L between £10m-£100m+. Hands on leadership style: strategic enough to lead, practical enough to execute. A test and learn mindset with proven ability to deliver uplift quickly. Credibility to influence senior stakeholders, including founders. A track record of building or transforming ecommerce capability. Why This Role Is Different This isn't a maintenance role, it's a build, grow and scale mandate within a business that genuinely backs digital. You'll have full support and respect from the leadership team, alongside the autonomy to make impactful decisions quickly.
Economics Teacher & Subject Leader Are you a qualified Economics Teacher searching for a new permanent opportunity in September 2026? If high-level academia and engaging classes are what you're after, look no further. This Economics Teacher position is purely KS5, due to the popularity of the subject at the school. Whether you're an experienced Economics Teacher or an Economics ECT, we want to hear from you! The Outstanding school has a thriving economics department with it being one of the most subscribed to subjects. With it being so popular, the school have invited in a plethora of business/economics moguls to support learning, including Dragon Den's Peter Jones. The school is prides itself on recognising the achievements of staff and students, with incentives for both, including one off payments for teachers for hitting targets. Not only that but the school truly looks to play to your strengths and will work alongside to ensure you can add value to the school and it's community. Role Details - Economics Teacher + TLR Economics Teacher TLR available for "Head of Economics" for suitable and interested candidates Full time KS5 Economics Teacher Opportunity to diversify with other subjects in the future if you wish Permanent, September 2026 start Inner London Payscale MPS3 - UPS3 Person Specification - Economics Teacher + TLR Experienced Economics Teacher or Economics ECT Ideally an undergraduate of Economics if lesser experienced i.e ECT Confident, personable and ambitious Available from September 2026. School Details - Economics Teacher + TLR Ofsted 'Outstanding' Excellent student behaviour Top 1% in the UK for Progress Incredibly high acceptance rates into top 10 UK universities. Small school with 1400 students total Excellent internal promotion opportunities for middle & senior leadership Extended pastoral team who support with academic achievement, behavioural needs and more. Inner London Payscale Apply to this Economics Teacher + TLR position today and you will be contacted within 24hrs if shortlisted. Your personal consultant will contact you with specific details of the school before putting your CV forward or sharing any information with the school. Economics Teacher + TLR - September Start - Permanent INDT
Feb 21, 2026
Full time
Economics Teacher & Subject Leader Are you a qualified Economics Teacher searching for a new permanent opportunity in September 2026? If high-level academia and engaging classes are what you're after, look no further. This Economics Teacher position is purely KS5, due to the popularity of the subject at the school. Whether you're an experienced Economics Teacher or an Economics ECT, we want to hear from you! The Outstanding school has a thriving economics department with it being one of the most subscribed to subjects. With it being so popular, the school have invited in a plethora of business/economics moguls to support learning, including Dragon Den's Peter Jones. The school is prides itself on recognising the achievements of staff and students, with incentives for both, including one off payments for teachers for hitting targets. Not only that but the school truly looks to play to your strengths and will work alongside to ensure you can add value to the school and it's community. Role Details - Economics Teacher + TLR Economics Teacher TLR available for "Head of Economics" for suitable and interested candidates Full time KS5 Economics Teacher Opportunity to diversify with other subjects in the future if you wish Permanent, September 2026 start Inner London Payscale MPS3 - UPS3 Person Specification - Economics Teacher + TLR Experienced Economics Teacher or Economics ECT Ideally an undergraduate of Economics if lesser experienced i.e ECT Confident, personable and ambitious Available from September 2026. School Details - Economics Teacher + TLR Ofsted 'Outstanding' Excellent student behaviour Top 1% in the UK for Progress Incredibly high acceptance rates into top 10 UK universities. Small school with 1400 students total Excellent internal promotion opportunities for middle & senior leadership Extended pastoral team who support with academic achievement, behavioural needs and more. Inner London Payscale Apply to this Economics Teacher + TLR position today and you will be contacted within 24hrs if shortlisted. Your personal consultant will contact you with specific details of the school before putting your CV forward or sharing any information with the school. Economics Teacher + TLR - September Start - Permanent INDT
Motor Vehicle Technician Franchised Motor Dealership - Wrexham Our client is seeking a dedicated Vehicle Technician to join their team and support their commitment to exceptional automotive service. Salary: Basic up to 40,000 OTE up to 46,500 1000 signing on bonus What does the role entail: Conducting routine service works and pre-delivery inspections in line with manufacturer guidelines. Collaborating with the Workshop Controller to systematically work through assigned tasks. Communicating effectively with the front of house Service Advisor team to notify customers of any additional necessary repairs. Utilising diagnostic equipment to check service quality and perform road tests. Accurately completing all relevant service documentation and job cards, adhering to dealership and warranty requirements. The ideal candidate: Level 3 qualification or above in vehicle service and repair. At least 1 year of experience as a Vehicle Technician, preferably within a franchised dealership. Strong verbal and written communication skills to articulate technical information clearly. A positive, can-do attitude, eager to tackle challenges head-on. A valid driving licence for flexible engagement in various tasks. If this role is of interest to you, apply in confidence today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Feb 21, 2026
Full time
Motor Vehicle Technician Franchised Motor Dealership - Wrexham Our client is seeking a dedicated Vehicle Technician to join their team and support their commitment to exceptional automotive service. Salary: Basic up to 40,000 OTE up to 46,500 1000 signing on bonus What does the role entail: Conducting routine service works and pre-delivery inspections in line with manufacturer guidelines. Collaborating with the Workshop Controller to systematically work through assigned tasks. Communicating effectively with the front of house Service Advisor team to notify customers of any additional necessary repairs. Utilising diagnostic equipment to check service quality and perform road tests. Accurately completing all relevant service documentation and job cards, adhering to dealership and warranty requirements. The ideal candidate: Level 3 qualification or above in vehicle service and repair. At least 1 year of experience as a Vehicle Technician, preferably within a franchised dealership. Strong verbal and written communication skills to articulate technical information clearly. A positive, can-do attitude, eager to tackle challenges head-on. A valid driving licence for flexible engagement in various tasks. If this role is of interest to you, apply in confidence today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
A leading fresh produce business in the UK seeks a Head of Compensation and Benefits. This strategic role requires a leader to own compensation strategies while ensuring compliance in a competitive labor market. Key responsibilities include designing salary structures, managing pay reviews, and advising the executive team. The ideal candidate will have significant experience in compensation and benefits, preferably in FMCG or operationally intensive sectors. A competitive package and the opportunity to influence reward policy are offered.
Feb 21, 2026
Full time
A leading fresh produce business in the UK seeks a Head of Compensation and Benefits. This strategic role requires a leader to own compensation strategies while ensuring compliance in a competitive labor market. Key responsibilities include designing salary structures, managing pay reviews, and advising the executive team. The ideal candidate will have significant experience in compensation and benefits, preferably in FMCG or operationally intensive sectors. A competitive package and the opportunity to influence reward policy are offered.
Location:Central London Locations: Central London (Hybrid remote - 2 / 3 days a week in the London office) Job Type: This is a full-time role, working five days per week on a rotating shift pattern. Shifts will vary, our current slots are: 06:00 - 15:00 09:00 - 18:00 14:00 - 23:00 The role also includes regular weekend working, with a current average of one weekend in every four. Why join us? If you love food and technology as much as we do, you'll love life at Vita Mojo. We're on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, we're powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal they're hoping for. Each and every time. Our Vita Mojo DNA We're proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, you'll be joining a supportive team who've always got your back. Our passion for technology and food is matched only by our support for our people. About the role At Vita Mojo, we're transforming how restaurants leverage technology to enhance both operations and the customer experience. As a Customer Support Agent, you'll be at the heart of this transformation, collaborating with top restaurant brands to help them fully utilise the Vita Mojo platform. Your role will involve answering product inquiries, gathering valuable feedback, escalating issues, and acting as the key liaison between our clients and our Client Success, Product, Design, and Development teams. In this fast-paced, cross-functional role, every day will bring new challenges and opportunities. You'll thrive in this position if you enjoy fostering client relationships, translating technical jargon for non-technical users, and deepening your expertise in the inner workings of the Vita Mojo platform. If you're passionate about customer success and eager to become an indispensable resource, this is the perfect opportunity for you The day-to-day Working in a startup means that things often change and we adapt to the growing and changing needs of the business, yet our primary focus remains the same - maintaining a world-class customer support experience and ensuring customers get the most out of Vita Mojo's products and services. Reporting to our Customer Support Manager, your responsibilities will largely cover the following areas: Customer Care - Taking ownership of customer queries and managing expectations at every stage to deliver impactful support. This ranges from prioritising quick responses via email and live chat to receiving customer calls and providing step-by-step guidelines for the resolution of complex issues. Product support - You will have a deep understanding of our products and the ability to configure or troubleshoot a diverse range of customer queries from recently onboarded clients to more complex issues that existing customers may have. Problem solving - You relish the challenge to investigate, diagnose, document, and prioritise customer issues, leveraging internal tools and escalation teams as necessary. This includes reproducing and documenting bugs for the Engineering and Product teams. Operational excellence - You delight the customer with every interaction. You will have a strong pulse on identifying key findings and suggesting product and process improvements to continually optimise performance. This includes updating our internal knowledge hub with information about technical issues and useful discussions with customers. Sharing feature requests and effective workarounds with team members. Key Performance Indicators - You enjoy taking ownership of driving performance metrics to deliver world class service. Some of these include: customer satisfaction (CSAT), time to first response, handle time and ticket resolution rate. About you Previous experience - You've worked in a customer facing role, working with business critical software that is vital to day to day operations. Customer focused - You have a passion for talking to customers all day, every day. You empathise with clients in a genuine way that lets them know you understand their pain points, how they use our suite of products and, more importantly, why. Communication - You're an articulate communicator (both written and verbal). You enjoy crafting clear and concise messages to customers and internal stakeholders alike with the ability to adjust the level of technicality based on the end user. Technically proficient - You genuinely enjoy technology and have the ability to grasp complex concepts relating to Vita Mojo's Operating System. Time management - You're able to balance multiple priorities while working in a high volume environment. Problem solving - You are naturally curious and embrace the challenge of solving problems, both with software and soft skills. Learning from previous obstacles and maintaining a proactive approach to anticipate future problems and act to mitigate their effects. Resilient - You're able to stay focused, adapt and persevere in the face of obstacles. It will be a bonus if you: Have previous experience in a customer support role within a B2B software company Have previously worked in hospitality Have previously used Zendesk or Salesforce in a support capacity Have a basic understanding of web technologies (HTML, CSS) Our Benefits and Ways of Working We're proud of the open, inclusive, and supportive culture we've built, and continue to build Vita Mojo. We operate a hybrid working model with two in-office collaboration days each week. Outside of those, we trust our team to manage their working day in a way that suits them, while being mindful of team needs, collaboration, and business priorities. This means you can flex your time when needed, whether for personal appointments, family responsibilities, or deep focus work as long as you're communicating openly and delivering on your goals. Private Healthcare All team members have access to private medical insurance through Vitality Health, offering fast access to high-quality healthcare, wellbeing resources, and the Vitality Programme. Life Assurance We provide Group Life Assurance through Legal & General, offering financial protection and wellbeing support to your loved ones in the event of your passing. Income Protection Income Protection is offered via Canada Life to support you financially if you're unable to work due to long term illness or injury, with additional support to help you return to work when ready. Learning & Development We believe that when you grow, we all grow. We're proud to support professional development that helps you build transferable skills, whether that's in your current role or to set you up for future success within the company. We're also happy to support learning that's not strictly role specific, as long as it's professionally enhancing and contributes to your broader growth at Vita Mojo. Holiday Allowance Team members receive 25 days of annual leave plus public holidays. This increases with each full year of service, up to 28 days. Carer's Leave We offer one week (five days) of paid leave annually to support team members caring for a loved one. Parental Leave Our enhanced parental leave policy supports all new parents after three months of employment. Primary caregivers receive 16 weeks of full pay, followed by 50% pay for an additional 16 weeks. Secondary caregivers receive four weeks of full pay, plus an additional two weeks after three years of service. Health Leave We offer 12 days of fully paid sick leave annually to support your health and recovery. Birthday Leave Take the day off to celebrate your birthday-it's on us. Social Events We host regular team socials, from monthly in-office drinks to quarterly offsites, celebrating milestones and enjoying time together as a team. Dog-Friendly Office We welcome well-behaved dogs in our offices.
Feb 21, 2026
Full time
Location:Central London Locations: Central London (Hybrid remote - 2 / 3 days a week in the London office) Job Type: This is a full-time role, working five days per week on a rotating shift pattern. Shifts will vary, our current slots are: 06:00 - 15:00 09:00 - 18:00 14:00 - 23:00 The role also includes regular weekend working, with a current average of one weekend in every four. Why join us? If you love food and technology as much as we do, you'll love life at Vita Mojo. We're on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, we're powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal they're hoping for. Each and every time. Our Vita Mojo DNA We're proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, you'll be joining a supportive team who've always got your back. Our passion for technology and food is matched only by our support for our people. About the role At Vita Mojo, we're transforming how restaurants leverage technology to enhance both operations and the customer experience. As a Customer Support Agent, you'll be at the heart of this transformation, collaborating with top restaurant brands to help them fully utilise the Vita Mojo platform. Your role will involve answering product inquiries, gathering valuable feedback, escalating issues, and acting as the key liaison between our clients and our Client Success, Product, Design, and Development teams. In this fast-paced, cross-functional role, every day will bring new challenges and opportunities. You'll thrive in this position if you enjoy fostering client relationships, translating technical jargon for non-technical users, and deepening your expertise in the inner workings of the Vita Mojo platform. If you're passionate about customer success and eager to become an indispensable resource, this is the perfect opportunity for you The day-to-day Working in a startup means that things often change and we adapt to the growing and changing needs of the business, yet our primary focus remains the same - maintaining a world-class customer support experience and ensuring customers get the most out of Vita Mojo's products and services. Reporting to our Customer Support Manager, your responsibilities will largely cover the following areas: Customer Care - Taking ownership of customer queries and managing expectations at every stage to deliver impactful support. This ranges from prioritising quick responses via email and live chat to receiving customer calls and providing step-by-step guidelines for the resolution of complex issues. Product support - You will have a deep understanding of our products and the ability to configure or troubleshoot a diverse range of customer queries from recently onboarded clients to more complex issues that existing customers may have. Problem solving - You relish the challenge to investigate, diagnose, document, and prioritise customer issues, leveraging internal tools and escalation teams as necessary. This includes reproducing and documenting bugs for the Engineering and Product teams. Operational excellence - You delight the customer with every interaction. You will have a strong pulse on identifying key findings and suggesting product and process improvements to continually optimise performance. This includes updating our internal knowledge hub with information about technical issues and useful discussions with customers. Sharing feature requests and effective workarounds with team members. Key Performance Indicators - You enjoy taking ownership of driving performance metrics to deliver world class service. Some of these include: customer satisfaction (CSAT), time to first response, handle time and ticket resolution rate. About you Previous experience - You've worked in a customer facing role, working with business critical software that is vital to day to day operations. Customer focused - You have a passion for talking to customers all day, every day. You empathise with clients in a genuine way that lets them know you understand their pain points, how they use our suite of products and, more importantly, why. Communication - You're an articulate communicator (both written and verbal). You enjoy crafting clear and concise messages to customers and internal stakeholders alike with the ability to adjust the level of technicality based on the end user. Technically proficient - You genuinely enjoy technology and have the ability to grasp complex concepts relating to Vita Mojo's Operating System. Time management - You're able to balance multiple priorities while working in a high volume environment. Problem solving - You are naturally curious and embrace the challenge of solving problems, both with software and soft skills. Learning from previous obstacles and maintaining a proactive approach to anticipate future problems and act to mitigate their effects. Resilient - You're able to stay focused, adapt and persevere in the face of obstacles. It will be a bonus if you: Have previous experience in a customer support role within a B2B software company Have previously worked in hospitality Have previously used Zendesk or Salesforce in a support capacity Have a basic understanding of web technologies (HTML, CSS) Our Benefits and Ways of Working We're proud of the open, inclusive, and supportive culture we've built, and continue to build Vita Mojo. We operate a hybrid working model with two in-office collaboration days each week. Outside of those, we trust our team to manage their working day in a way that suits them, while being mindful of team needs, collaboration, and business priorities. This means you can flex your time when needed, whether for personal appointments, family responsibilities, or deep focus work as long as you're communicating openly and delivering on your goals. Private Healthcare All team members have access to private medical insurance through Vitality Health, offering fast access to high-quality healthcare, wellbeing resources, and the Vitality Programme. Life Assurance We provide Group Life Assurance through Legal & General, offering financial protection and wellbeing support to your loved ones in the event of your passing. Income Protection Income Protection is offered via Canada Life to support you financially if you're unable to work due to long term illness or injury, with additional support to help you return to work when ready. Learning & Development We believe that when you grow, we all grow. We're proud to support professional development that helps you build transferable skills, whether that's in your current role or to set you up for future success within the company. We're also happy to support learning that's not strictly role specific, as long as it's professionally enhancing and contributes to your broader growth at Vita Mojo. Holiday Allowance Team members receive 25 days of annual leave plus public holidays. This increases with each full year of service, up to 28 days. Carer's Leave We offer one week (five days) of paid leave annually to support team members caring for a loved one. Parental Leave Our enhanced parental leave policy supports all new parents after three months of employment. Primary caregivers receive 16 weeks of full pay, followed by 50% pay for an additional 16 weeks. Secondary caregivers receive four weeks of full pay, plus an additional two weeks after three years of service. Health Leave We offer 12 days of fully paid sick leave annually to support your health and recovery. Birthday Leave Take the day off to celebrate your birthday-it's on us. Social Events We host regular team socials, from monthly in-office drinks to quarterly offsites, celebrating milestones and enjoying time together as a team. Dog-Friendly Office We welcome well-behaved dogs in our offices.
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Feb 20, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
An excellent opportunity for an experienced Senior Private Client Solicitor to join a well-established and highly regarded law firm in central Warwick. Due to continued growth within their busy Wills and Probate team, our client is seeking a motivated and skilled Senior Private Client Solicitor to manage a full and varied caseload. This is a fantastic chance to join a Lexcel accredited firm renowned for its commitment to client care. The Role: The successful candidate will be responsible for handling a broad spectrum of private client matters, including: Drafting Wills and Lasting Powers of Attorney Administering Trusts Administering Estates Preparing Deeds of Variation, gifts, and deeds of family arrangement Providing advice on tax and estate planning The Candidate: The firm are looking for a solicitor with a minimum of 5 years' post-qualification experience (PQE) in Private Client law. You will possess: Exceptional communication and client care skills, with the ability to build strong relationships. Proven ability to work effectively within an established team environment. Strong IT proficiency. A proactive, professional, and enthusiastic approach to your work. While not essential, a STEP qualification would be highly advantageous, and our client may consider supporting the completion of this. This role offers the opportunity to work for a reputable High Street firm that values its employees and provides a supportive working environment. The firm is currently operating across two central Warwick offices but has plans to consolidate into a single, larger central location. Salary: Competitive salary dependent on experience and qualification. Benefits: Hybrid working (1 day per week from home) Consideration for both full-time and part-time applicants (3 or 4 days per week will be considered). This is an ideal opportunity for an ambitious individual looking for a long-term career within a thriving team. There is potential for future progression into a Head of Department role for the right candidate.
Feb 20, 2026
Full time
An excellent opportunity for an experienced Senior Private Client Solicitor to join a well-established and highly regarded law firm in central Warwick. Due to continued growth within their busy Wills and Probate team, our client is seeking a motivated and skilled Senior Private Client Solicitor to manage a full and varied caseload. This is a fantastic chance to join a Lexcel accredited firm renowned for its commitment to client care. The Role: The successful candidate will be responsible for handling a broad spectrum of private client matters, including: Drafting Wills and Lasting Powers of Attorney Administering Trusts Administering Estates Preparing Deeds of Variation, gifts, and deeds of family arrangement Providing advice on tax and estate planning The Candidate: The firm are looking for a solicitor with a minimum of 5 years' post-qualification experience (PQE) in Private Client law. You will possess: Exceptional communication and client care skills, with the ability to build strong relationships. Proven ability to work effectively within an established team environment. Strong IT proficiency. A proactive, professional, and enthusiastic approach to your work. While not essential, a STEP qualification would be highly advantageous, and our client may consider supporting the completion of this. This role offers the opportunity to work for a reputable High Street firm that values its employees and provides a supportive working environment. The firm is currently operating across two central Warwick offices but has plans to consolidate into a single, larger central location. Salary: Competitive salary dependent on experience and qualification. Benefits: Hybrid working (1 day per week from home) Consideration for both full-time and part-time applicants (3 or 4 days per week will be considered). This is an ideal opportunity for an ambitious individual looking for a long-term career within a thriving team. There is potential for future progression into a Head of Department role for the right candidate.
Job Title: Luxury Retail Security Officer (Patrol / Standing position) Location: Bicester Village Reports To : Security Team Leader/ Security Manager/ Head of Security/ Account Manager. Pay Rate: £Various - depending on store Role Summary: The position requires officers to have exceptional customer service and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart. Demonstrate excellent customer service and engage with every person positively. Carry out all duties in accordance with the Assignment Instructions and Risk Assessment. Follow relevant customer policy and procedures. Utilise access controls systems and ensure the integrity of building perimeter security. Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity. Deter crime and anti-social behaviour through awareness of behaviour and intelligence. Carry our relevant testing of security and safety systems. Perform internal and external patrols as required. Report incidents in an accurate and timely manner, follow the correct escalation model. Collaborate with the Emergency Services, including detection and protection of evidence. Support the customers brand and culture and follow any reasonable requests. Person Specification SIA Licence for specific site (Door Supervision) Previous security experience within a luxury or high value retail environment as advantageous. Conscientious, alert and a strong attention to detail. Adapts to changing priorities and is flexible and collaborative. Punctual, reliable, committed, demonstrating respect for colleagues. Highest standards of integrity, maintains confidentiality when handling sensitive information. Effective communication skills, both verbal and written. Responds well to positive change and innovation. Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.
Feb 20, 2026
Full time
Job Title: Luxury Retail Security Officer (Patrol / Standing position) Location: Bicester Village Reports To : Security Team Leader/ Security Manager/ Head of Security/ Account Manager. Pay Rate: £Various - depending on store Role Summary: The position requires officers to have exceptional customer service and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart. Demonstrate excellent customer service and engage with every person positively. Carry out all duties in accordance with the Assignment Instructions and Risk Assessment. Follow relevant customer policy and procedures. Utilise access controls systems and ensure the integrity of building perimeter security. Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity. Deter crime and anti-social behaviour through awareness of behaviour and intelligence. Carry our relevant testing of security and safety systems. Perform internal and external patrols as required. Report incidents in an accurate and timely manner, follow the correct escalation model. Collaborate with the Emergency Services, including detection and protection of evidence. Support the customers brand and culture and follow any reasonable requests. Person Specification SIA Licence for specific site (Door Supervision) Previous security experience within a luxury or high value retail environment as advantageous. Conscientious, alert and a strong attention to detail. Adapts to changing priorities and is flexible and collaborative. Punctual, reliable, committed, demonstrating respect for colleagues. Highest standards of integrity, maintains confidentiality when handling sensitive information. Effective communication skills, both verbal and written. Responds well to positive change and innovation. Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.
Job Title: Hardware Team Leader Location: Rochester Salary: Circa £60,000 per annum What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Control Account Management (CAM) Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, such as DOORS Work-package management tools, such as MSP, JIRA, Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 20, 2026
Full time
Job Title: Hardware Team Leader Location: Rochester Salary: Circa £60,000 per annum What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Control Account Management (CAM) Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, such as DOORS Work-package management tools, such as MSP, JIRA, Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here . The Role We are seeking a detail-oriented Accounts Payable Administrator to join our finance team on a fixed term contract for 18 months. The role will focus on reviewing and processing supplier invoices, reconciling supplier ledgers, and managing staff expenses. This position suits someone with strong numerical skills, accuracy, and a proactive approach to problem-solving. Key Responsibilities Invoice Review & Processing: Work closely with the Central AP team in Sweden attending regular meetings and aligning AP processes across the Global company and Local practice Act as the key point of contact between UK stakeholders and the AP team in Sweden. Review supplier invoices for accuracy, correct coding, and approval before posting. Match invoices to purchase orders and delivery notes where applicable. Ensure all invoices comply with company policies and VAT requirements. Matching Direct debit payments and Invoices/ Account Contras Supplier Ledger Reconciliation: Reconcile supplier statements with purchase ledger records. Investigate and resolve any invoice or payment discrepancies. Maintain accurate and up-to-date supplier records. Month End Routines Establish month end Controls in the UK to support AP Statutory reporting and ICM. Monthly Reports - Spend Reports, Trends, Supplier concerns Expense Management: Process and verify employee expense claims in line with company policy. Track and reconcile expense reports Support the finance team with expense reporting and budgeting. General Finance Administration: Assist with month-end close activities (e.g., reconciliations, accruals). Maintain organized and accurate financial records. Provide administrative support to the wider finance function. Experience & Qualifications 1-2 years' experience in an accounts payable role. Good understanding of basic bookkeeping and invoice processing. Proficient in Excel and accounting systems (e.g., Xero, Sage, QuickBooks). Strong attention to detail and ability to meet deadlines. Excellent communication and problem-solving skills. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Feb 20, 2026
Contractor
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here . The Role We are seeking a detail-oriented Accounts Payable Administrator to join our finance team on a fixed term contract for 18 months. The role will focus on reviewing and processing supplier invoices, reconciling supplier ledgers, and managing staff expenses. This position suits someone with strong numerical skills, accuracy, and a proactive approach to problem-solving. Key Responsibilities Invoice Review & Processing: Work closely with the Central AP team in Sweden attending regular meetings and aligning AP processes across the Global company and Local practice Act as the key point of contact between UK stakeholders and the AP team in Sweden. Review supplier invoices for accuracy, correct coding, and approval before posting. Match invoices to purchase orders and delivery notes where applicable. Ensure all invoices comply with company policies and VAT requirements. Matching Direct debit payments and Invoices/ Account Contras Supplier Ledger Reconciliation: Reconcile supplier statements with purchase ledger records. Investigate and resolve any invoice or payment discrepancies. Maintain accurate and up-to-date supplier records. Month End Routines Establish month end Controls in the UK to support AP Statutory reporting and ICM. Monthly Reports - Spend Reports, Trends, Supplier concerns Expense Management: Process and verify employee expense claims in line with company policy. Track and reconcile expense reports Support the finance team with expense reporting and budgeting. General Finance Administration: Assist with month-end close activities (e.g., reconciliations, accruals). Maintain organized and accurate financial records. Provide administrative support to the wider finance function. Experience & Qualifications 1-2 years' experience in an accounts payable role. Good understanding of basic bookkeeping and invoice processing. Proficient in Excel and accounting systems (e.g., Xero, Sage, QuickBooks). Strong attention to detail and ability to meet deadlines. Excellent communication and problem-solving skills. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Job Title: Hardware Team Leader Location: Rochester Salary: Circa £60,000 per annum What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Control Account Management (CAM) Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, such as DOORS Work-package management tools, such as MSP, JIRA, Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 20, 2026
Full time
Job Title: Hardware Team Leader Location: Rochester Salary: Circa £60,000 per annum What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Control Account Management (CAM) Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, such as DOORS Work-package management tools, such as MSP, JIRA, Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
We are a successful and well established technology, engineering and manufacturing company who operate on a global scale and who have seen growth over recent years due to our continued success. We are seeking an experienced Sales Order Processing Administrator to join our team at our UK Head Office. It is an exciting time to join the company as the business grows. The role would suit candidates with proven sales order management experience of the full sales order life cycle, from initial enquiry through to order processing, delivery and final invoice. Working Mon to Fri 37.5 hours per week with a generous starting salary and discretionary annual bonus, free parking, 25 days holiday and a full benefits package including life assurance and contributory pension, with onsite parking and a hybrid WFH scheme after completion of the probationary period. We are looking to recruit a Sales Order Processing Administrator ideally with experience within an engineering/manufacturing environment who understands sales order processing as part of a production process. You should be familiar working with a CRM or ERP system. This is an excellent opportunity to join an international company whop value their staff and can offer long term job security. The core focus of the role is to progress customer sales enquiries for equipment spares and process sales orders for the complete range of company products, through the acknowledgement of orders received, liaison over delivery dates and organisation of worldwide shipments. You will also progress customer RMA (Return Merchandise Authorisation) enquiries for equipment spares and process sales orders for the complete range of company products, managing the return, the triage, quoting for the work, acknowledgement of orders received, liaison over delivery dates and organisation of worldwide shipments. Ensure all activities are undertaken to maximise levels of customer satisfaction through excellent communication and in strict compliance with export and other shipping regulations. Responsibilities: To progress purchase/sales orders from customers, matching to existing quotes, inputting to the Company ERP system (SYSPRO), ensuring all internal vetting processes are completed and any export control requirements highlighted prior to confirming acceptance of the order. To coordinate optimal despatch dates with the Production Planning team prior to sending Order Acknowledgements. To communicate with external customer and internal sales, if appropriate, in sensitive customer situations, that alteration of despatch dates is necessary. To manage the shipments of equipment to customers across the world, establishing priorities with the internal packing team and liaising with external couriers/freight forwarders, ensuring comprehensive accompanying documentation, strict adherence to export licence regulations/VAT regulations and any drivers handling Company equipment are fully qualified/certificated to handle hazardous goods when required. To produce accurate and timely invoices to customers for all equipment orders To process all imports through UK customs including purchased goods, goods coming in for repair and goods returning from our Regional offices. This includes using Inward Processing Relief (IPR), Returned Goods Relief (RGR) and selecting tariff codes for purchased goods. To progress goods received for repair by inputting the details into the Company ERP system, ensuring all internal vetting processes are completed and any export control requirements are highlighted prior to confirming acceptance of the goods for repair. To monitor all customer repairs and liaise with the Production Department and customers to manage and meet customer demands. To obtain authorisation for approval if goods are within warranty period To prepare quotations for repaired goods in liaison with the Production Department and process Purchase Orders (PO) from customers. To coordinate the shipment of repaired goods back to customers across the world. This encompasses establishing priorities with the Production team, liaising with external couriers/freight forwarders, ensuring comprehensive accompanying documentation, strict adherence to inward processing relief, export licence regulations/VAT regulations and any drivers handling Company equipment are fully qualified/certificated to handle hazardous goods when required. To be successful you should have the following skills and experience:- Sales order processing/quotation experience ideally gained within an engineering/manufacturing environment. Familiarity with ERP and CRM systems. IT literate (Microsoft Office Suite including Excel). Personal drive and enthusiasm. Strong planning and organising skills. Tenacious/results oriented. Proven communication skills both verbal and written. Good ability to work with others. For this role, the client requires 5 years residency in the UK as part of the SC clearance process. In return we can offer a generous starting salary and discretionary company bonus, plus 25 days holiday, generous contributory pension, health scheme, subsidised gym and free parking and hybrid working options. Please submit your CV asap for immediate consideration.
Feb 20, 2026
Full time
We are a successful and well established technology, engineering and manufacturing company who operate on a global scale and who have seen growth over recent years due to our continued success. We are seeking an experienced Sales Order Processing Administrator to join our team at our UK Head Office. It is an exciting time to join the company as the business grows. The role would suit candidates with proven sales order management experience of the full sales order life cycle, from initial enquiry through to order processing, delivery and final invoice. Working Mon to Fri 37.5 hours per week with a generous starting salary and discretionary annual bonus, free parking, 25 days holiday and a full benefits package including life assurance and contributory pension, with onsite parking and a hybrid WFH scheme after completion of the probationary period. We are looking to recruit a Sales Order Processing Administrator ideally with experience within an engineering/manufacturing environment who understands sales order processing as part of a production process. You should be familiar working with a CRM or ERP system. This is an excellent opportunity to join an international company whop value their staff and can offer long term job security. The core focus of the role is to progress customer sales enquiries for equipment spares and process sales orders for the complete range of company products, through the acknowledgement of orders received, liaison over delivery dates and organisation of worldwide shipments. You will also progress customer RMA (Return Merchandise Authorisation) enquiries for equipment spares and process sales orders for the complete range of company products, managing the return, the triage, quoting for the work, acknowledgement of orders received, liaison over delivery dates and organisation of worldwide shipments. Ensure all activities are undertaken to maximise levels of customer satisfaction through excellent communication and in strict compliance with export and other shipping regulations. Responsibilities: To progress purchase/sales orders from customers, matching to existing quotes, inputting to the Company ERP system (SYSPRO), ensuring all internal vetting processes are completed and any export control requirements highlighted prior to confirming acceptance of the order. To coordinate optimal despatch dates with the Production Planning team prior to sending Order Acknowledgements. To communicate with external customer and internal sales, if appropriate, in sensitive customer situations, that alteration of despatch dates is necessary. To manage the shipments of equipment to customers across the world, establishing priorities with the internal packing team and liaising with external couriers/freight forwarders, ensuring comprehensive accompanying documentation, strict adherence to export licence regulations/VAT regulations and any drivers handling Company equipment are fully qualified/certificated to handle hazardous goods when required. To produce accurate and timely invoices to customers for all equipment orders To process all imports through UK customs including purchased goods, goods coming in for repair and goods returning from our Regional offices. This includes using Inward Processing Relief (IPR), Returned Goods Relief (RGR) and selecting tariff codes for purchased goods. To progress goods received for repair by inputting the details into the Company ERP system, ensuring all internal vetting processes are completed and any export control requirements are highlighted prior to confirming acceptance of the goods for repair. To monitor all customer repairs and liaise with the Production Department and customers to manage and meet customer demands. To obtain authorisation for approval if goods are within warranty period To prepare quotations for repaired goods in liaison with the Production Department and process Purchase Orders (PO) from customers. To coordinate the shipment of repaired goods back to customers across the world. This encompasses establishing priorities with the Production team, liaising with external couriers/freight forwarders, ensuring comprehensive accompanying documentation, strict adherence to inward processing relief, export licence regulations/VAT regulations and any drivers handling Company equipment are fully qualified/certificated to handle hazardous goods when required. To be successful you should have the following skills and experience:- Sales order processing/quotation experience ideally gained within an engineering/manufacturing environment. Familiarity with ERP and CRM systems. IT literate (Microsoft Office Suite including Excel). Personal drive and enthusiasm. Strong planning and organising skills. Tenacious/results oriented. Proven communication skills both verbal and written. Good ability to work with others. For this role, the client requires 5 years residency in the UK as part of the SC clearance process. In return we can offer a generous starting salary and discretionary company bonus, plus 25 days holiday, generous contributory pension, health scheme, subsidised gym and free parking and hybrid working options. Please submit your CV asap for immediate consideration.
£28,520 To £31,689 per annum plus overtime and UKT/BECTU Get-Outs as applicable. Onsite This role will be based on site, primarily in the named location. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. At Derby Theatre, we are a charity and a National Portfolio organisation forArts Council England, and we're known for artistic excellence. We're committed to education. And we believe that theatre can change your life. Previously Derby Playhouse, we have a long and important theatrical history. As Derby Theatre, we work in partnership with the University of Derby and are a home for higher education students. We produce new plays and projects, collaborate with artists and local people, and offer training foryoung people too, with opportunities for learners of all ages. It's all about empowering people to tap into their potential and achieve. The Technical Department is part of the wider Production Department, led by the Technical Manager and comprises of the Head of Lighting & AV, Head of Sound, Head of Stage, and three multi-disciplinary Technicians. The department work on all Produced and Received shows, and on external hires and internal projects, including the theatre's large Youth Theatre and outreach events. The department provides all aspects of technical theatre support, from set builds to show operation, fit-ups to get outs, workshops with school groups to assisting the university Theatre Arts students; if there's a technical part then we're part of it. The Head of Lighting & AV line-manages the Lighting Department, overseeing the day-to-day duties of the team, ensuring their Health and Safety and welfare, and assessing any training and development needs. Duties for Produced work will include working with designers to accurately and safely realise their plans, and the design and creation of practical effects. For Received work, duties will include liaising with incoming companies to match their requests to our equipment, and managing the rigging of lighting and AV in a safe and timely manner. All to the highest standards possible within the time and financial resources agreed and available. The job involves both hands-on and office-based work, and regular evenings and weekends will be expected. Salary -£28,520 To £31,689 per annum plus overtime and UKT/BECTU Get-Outs as applicable. Potential interview dates -24th/25th February You will have good experience in a lead Lighting and/or AV role in a professional theatre or entertainments venue, you will have solid knowledge and expertise of technical theatre, including producing shows. You will have proven leadership skills, and have the ability to work with a wide range of people, personalities, and departments, sometimes under a great deal of time pressure. You will be competent and confident in regards to industry Heath and Safety, accomplished and accurate in IT skills and record-keeping, and have an interest in supporting learners of all ages. As this role involves working with young people, a full DBS check will be required. Lead the team of lighting technicians, ensuring the wellbeing, motivation, professional development and satisfactory conduct of all assigned staff. Directly supervise the work of technicians. Instruct team members, allocate work and ensure work is processed accurately and on time. Overseeing and running fit-ups, get-outs and operating shows in accordance with staff rotas. Administrating the running of the department; providing schedules, budgets and time sheets as required. Recruit, supervise, and manage all Lighting Department team members working at Derby Theatre ensuring their time is scheduled as effectively as possible adhering to the UK Theatre/BECTU Agreement. Use judgement, technical knowledge and expertise to provide advice, guidance and solutions in your specialist areas of risk and expenditure. Influence outcomes to achieve long term resilience for your department. To be a proactive member of the production team promoting and maintaining high production values. Keep yourself and your team aware of developments and issues developing in Derby Theatre and the wider theatre industry. Identify and ensure appropriate training and induction is given to all departmental staff and provide in-house training wherever possible. To deputise in the absence of the Technical Manager. Work closely with multiple touring companies, directors and designers to ensure their artistic vision can be safely delivered, and within timescale and budget. Operating shows in accordance with staff rotas. To act as Duty Technician, as required, taking responsibility for the security of the building, its occupants and associated equipment. Being familiar and complying with current Health & Safety regulations relevant to the industry and keeping abreast of changes to such regulations. Implementing and overseeing Health & Safety in all backstage and onstage areas, including the control room, adhering to Health & Safety regulations and the in-house Health & Safety policy. Responsible for creating and monitoring suitable risk assessments and method statements for all department related activities, and producing and maintaining PAT, COSHH and any other Health & Safety records relevant to the department as required. To liaise with the Head of Production regarding production or building Health & Safety issues that may affect performing or incoming companies. Set and lead standards for in house safe electrical working, and work with designers and directors to be sure incoming rigs can be safely achieved. Translate complex rig and patch plans to the stage, using expertise at design stage to negotiate, influence and inform the creative team to produce workable schemes of design. Plan, oversee, create, and install all rehearsal and production practical's as necessary. Ensure that assigned budgets are managed efficiently and to assist the Head of Production and Technical Manager in financial planning and budgeting objectives. Costing and sourcing hires and materials for productions and rehearsals as required. Ordering equipment and consumables as necessary in accordance with budgets and financial procedures. To identify additional income generation opportunities from department resources. To keep up to date with environmental best practice in the theatre industry, such as the Green Book and Julie's Bicycle monitoring tools. To monitor the use of materials and equipment in use, looking at levels of re-use, recycling, and reduced energy consumption. To champion and develop the use of more environmental policies in the production department. Actively understand and promote the values and mission of the Learning Theatre. Actively support Derby Theatre's Learning Theatre model, including engaging with the University of Derby's Theatre-related higher education provision. Lead and facilitate learning opportunities and support the theatre's wider role as a learning environment. Provide technical support to assigned learning productions and projects. To keep up to date with developments in the industry as they relate to your role, and to contribute to the overall development of the department and organisation. A complete list of Principal accountabilities can be found on the attached job description A proven track-record of working in a lighting department in a similar-sized Producing and Receiving theatre Experience of programming ETC lighting desks for mid-scale to large shows Experience of QLab operation/programming for mid-scale to large shows Experience of video programming Skills, knowledge & abilities Proven leadership and communication skills, with the ability delegate and to take control when needed, while remaining calm under pressure Comprehensive knowledge and practical experience of theatre lighting and AV equipment and rigging techniques Comprehensive knowledge of programming and troubleshooting ETC consoles Comprehensive knowledge of programming and troubleshooting QLab Ability to work from technical drawings Ability to carry out the physical demands of the role, including Get Ins and Outs, working at height, and evening and weekend work as required Knowledge of working with and implementation of the UKT/BECTU agreement Willingness and ability to support learners of different ages, including students and young people Business requirements Evening, weekend . click apply for full job details
Feb 20, 2026
Full time
£28,520 To £31,689 per annum plus overtime and UKT/BECTU Get-Outs as applicable. Onsite This role will be based on site, primarily in the named location. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. At Derby Theatre, we are a charity and a National Portfolio organisation forArts Council England, and we're known for artistic excellence. We're committed to education. And we believe that theatre can change your life. Previously Derby Playhouse, we have a long and important theatrical history. As Derby Theatre, we work in partnership with the University of Derby and are a home for higher education students. We produce new plays and projects, collaborate with artists and local people, and offer training foryoung people too, with opportunities for learners of all ages. It's all about empowering people to tap into their potential and achieve. The Technical Department is part of the wider Production Department, led by the Technical Manager and comprises of the Head of Lighting & AV, Head of Sound, Head of Stage, and three multi-disciplinary Technicians. The department work on all Produced and Received shows, and on external hires and internal projects, including the theatre's large Youth Theatre and outreach events. The department provides all aspects of technical theatre support, from set builds to show operation, fit-ups to get outs, workshops with school groups to assisting the university Theatre Arts students; if there's a technical part then we're part of it. The Head of Lighting & AV line-manages the Lighting Department, overseeing the day-to-day duties of the team, ensuring their Health and Safety and welfare, and assessing any training and development needs. Duties for Produced work will include working with designers to accurately and safely realise their plans, and the design and creation of practical effects. For Received work, duties will include liaising with incoming companies to match their requests to our equipment, and managing the rigging of lighting and AV in a safe and timely manner. All to the highest standards possible within the time and financial resources agreed and available. The job involves both hands-on and office-based work, and regular evenings and weekends will be expected. Salary -£28,520 To £31,689 per annum plus overtime and UKT/BECTU Get-Outs as applicable. Potential interview dates -24th/25th February You will have good experience in a lead Lighting and/or AV role in a professional theatre or entertainments venue, you will have solid knowledge and expertise of technical theatre, including producing shows. You will have proven leadership skills, and have the ability to work with a wide range of people, personalities, and departments, sometimes under a great deal of time pressure. You will be competent and confident in regards to industry Heath and Safety, accomplished and accurate in IT skills and record-keeping, and have an interest in supporting learners of all ages. As this role involves working with young people, a full DBS check will be required. Lead the team of lighting technicians, ensuring the wellbeing, motivation, professional development and satisfactory conduct of all assigned staff. Directly supervise the work of technicians. Instruct team members, allocate work and ensure work is processed accurately and on time. Overseeing and running fit-ups, get-outs and operating shows in accordance with staff rotas. Administrating the running of the department; providing schedules, budgets and time sheets as required. Recruit, supervise, and manage all Lighting Department team members working at Derby Theatre ensuring their time is scheduled as effectively as possible adhering to the UK Theatre/BECTU Agreement. Use judgement, technical knowledge and expertise to provide advice, guidance and solutions in your specialist areas of risk and expenditure. Influence outcomes to achieve long term resilience for your department. To be a proactive member of the production team promoting and maintaining high production values. Keep yourself and your team aware of developments and issues developing in Derby Theatre and the wider theatre industry. Identify and ensure appropriate training and induction is given to all departmental staff and provide in-house training wherever possible. To deputise in the absence of the Technical Manager. Work closely with multiple touring companies, directors and designers to ensure their artistic vision can be safely delivered, and within timescale and budget. Operating shows in accordance with staff rotas. To act as Duty Technician, as required, taking responsibility for the security of the building, its occupants and associated equipment. Being familiar and complying with current Health & Safety regulations relevant to the industry and keeping abreast of changes to such regulations. Implementing and overseeing Health & Safety in all backstage and onstage areas, including the control room, adhering to Health & Safety regulations and the in-house Health & Safety policy. Responsible for creating and monitoring suitable risk assessments and method statements for all department related activities, and producing and maintaining PAT, COSHH and any other Health & Safety records relevant to the department as required. To liaise with the Head of Production regarding production or building Health & Safety issues that may affect performing or incoming companies. Set and lead standards for in house safe electrical working, and work with designers and directors to be sure incoming rigs can be safely achieved. Translate complex rig and patch plans to the stage, using expertise at design stage to negotiate, influence and inform the creative team to produce workable schemes of design. Plan, oversee, create, and install all rehearsal and production practical's as necessary. Ensure that assigned budgets are managed efficiently and to assist the Head of Production and Technical Manager in financial planning and budgeting objectives. Costing and sourcing hires and materials for productions and rehearsals as required. Ordering equipment and consumables as necessary in accordance with budgets and financial procedures. To identify additional income generation opportunities from department resources. To keep up to date with environmental best practice in the theatre industry, such as the Green Book and Julie's Bicycle monitoring tools. To monitor the use of materials and equipment in use, looking at levels of re-use, recycling, and reduced energy consumption. To champion and develop the use of more environmental policies in the production department. Actively understand and promote the values and mission of the Learning Theatre. Actively support Derby Theatre's Learning Theatre model, including engaging with the University of Derby's Theatre-related higher education provision. Lead and facilitate learning opportunities and support the theatre's wider role as a learning environment. Provide technical support to assigned learning productions and projects. To keep up to date with developments in the industry as they relate to your role, and to contribute to the overall development of the department and organisation. A complete list of Principal accountabilities can be found on the attached job description A proven track-record of working in a lighting department in a similar-sized Producing and Receiving theatre Experience of programming ETC lighting desks for mid-scale to large shows Experience of QLab operation/programming for mid-scale to large shows Experience of video programming Skills, knowledge & abilities Proven leadership and communication skills, with the ability delegate and to take control when needed, while remaining calm under pressure Comprehensive knowledge and practical experience of theatre lighting and AV equipment and rigging techniques Comprehensive knowledge of programming and troubleshooting ETC consoles Comprehensive knowledge of programming and troubleshooting QLab Ability to work from technical drawings Ability to carry out the physical demands of the role, including Get Ins and Outs, working at height, and evening and weekend work as required Knowledge of working with and implementation of the UKT/BECTU agreement Willingness and ability to support learners of different ages, including students and young people Business requirements Evening, weekend . click apply for full job details
About The Role As the Head of Customer Success in our contact centre, you will lead the strategic direction, operational execution, and cultural development of our Customer Success function. Your mission is to deliver exceptional, technology-enabled customer journeys, ensuring that every enquiry, order, and service interaction is handled with ownership, empathy, and efficiency. This role is pivotal in blending human-centric service with AI and digital tools, ensuring that automation complements - not replaces - human value, and that the function consistently drives performance across experience, fulfilment, compliance, and commercial KPIs. Key Responsibilities Leadership & Strategy Define and execute the Customer Success vision, aligning with business goals and customer needs. Build and inspire a high-performing team culture focused on ownership, excellence, and customer obsession. Act as the strategic voice of the customer within the business, influencing decisions across operations, technology, product, and commercial teams. Technology & AI Enablement Lead the adoption of AI, automation, and contact centre technology to enhance enquiry handling, fulfilment tracking, and customer communication. Collaborate with digital, IT, and transformation teams to deploy: AI-powered chat, call routing, or response tools Self-service platforms and knowledge bases Predictive analytics for proactive customer support Create a culture of "human + digital" enablement, ensuring the team sees technology as a tool for empowerment, not replacement. Customer Experience & Journey Management Own and optimise the end-to-end customer journey from quote to fulfilment, ensuring clarity, consistency, and confidence at every touchpoint. Work cross-functionally with depots, operations, logistics, and sales to improve handoffs, remove friction, and improve delivery performance. Translate insights from VoC programmes, complaints, and analytics into targeted service improvements. Performance & KPI Ownership Drive metrics such as: Quote-to-order conversion Fulfilment SLAs and service accuracy Customer satisfaction (CSAT, NPS) AI/self-service deflection rates First-contact resolution Revenue retention and upsell Establish and evolve scorecards that reflect both human and tech-driven success metrics. People Leadership Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Foster a high-engagement culture, where people are motivated by purpose, supported by great tools, and empowered to take accountability. Champion inclusion, feedback, and personal development at every level. Compliance & Quality Ensure quality assurance, data integrity, and regulatory compliance across all interactions. Embed quality frameworks into AI outputs and automated interactions, ensuring governance over digital tools. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You To succeed in the role you will bring the following skill-set and behaviours: Proven experience in Customer Success or Contact Centre leadership roles. Strong understanding of contact centre platforms, CRM tools, and AI-driven technologies. Strong leadership and coaching skills across distributed and diverse teams. Experience in cross-functional working with operations, logistics, and commercial functions. Track record of driving performance and delivering against ambitious KPIs. Analytical mindset, comfortable working with data and technology platforms (CRM, telephony, workflow tools). Excellent communication, stakeholder management, and customer advocacy skills. Experience deploying or working alongside digital solutions (e.g. chatbots, predictive routing, automation). Commercially astute and confident in managing P&L-impacting metrics. Excellent stakeholder engagement skills and a track record of cross-functional collaboration. Desirable Background in B2B service-led organisations or logistics/fulfilment environments. Experience leading technology adoption or digital transformation projects. Familiarity with customer experience frameworks (e.g. Six Sigma, Lean, CX design). About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
Feb 20, 2026
Full time
About The Role As the Head of Customer Success in our contact centre, you will lead the strategic direction, operational execution, and cultural development of our Customer Success function. Your mission is to deliver exceptional, technology-enabled customer journeys, ensuring that every enquiry, order, and service interaction is handled with ownership, empathy, and efficiency. This role is pivotal in blending human-centric service with AI and digital tools, ensuring that automation complements - not replaces - human value, and that the function consistently drives performance across experience, fulfilment, compliance, and commercial KPIs. Key Responsibilities Leadership & Strategy Define and execute the Customer Success vision, aligning with business goals and customer needs. Build and inspire a high-performing team culture focused on ownership, excellence, and customer obsession. Act as the strategic voice of the customer within the business, influencing decisions across operations, technology, product, and commercial teams. Technology & AI Enablement Lead the adoption of AI, automation, and contact centre technology to enhance enquiry handling, fulfilment tracking, and customer communication. Collaborate with digital, IT, and transformation teams to deploy: AI-powered chat, call routing, or response tools Self-service platforms and knowledge bases Predictive analytics for proactive customer support Create a culture of "human + digital" enablement, ensuring the team sees technology as a tool for empowerment, not replacement. Customer Experience & Journey Management Own and optimise the end-to-end customer journey from quote to fulfilment, ensuring clarity, consistency, and confidence at every touchpoint. Work cross-functionally with depots, operations, logistics, and sales to improve handoffs, remove friction, and improve delivery performance. Translate insights from VoC programmes, complaints, and analytics into targeted service improvements. Performance & KPI Ownership Drive metrics such as: Quote-to-order conversion Fulfilment SLAs and service accuracy Customer satisfaction (CSAT, NPS) AI/self-service deflection rates First-contact resolution Revenue retention and upsell Establish and evolve scorecards that reflect both human and tech-driven success metrics. People Leadership Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Foster a high-engagement culture, where people are motivated by purpose, supported by great tools, and empowered to take accountability. Champion inclusion, feedback, and personal development at every level. Compliance & Quality Ensure quality assurance, data integrity, and regulatory compliance across all interactions. Embed quality frameworks into AI outputs and automated interactions, ensuring governance over digital tools. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You To succeed in the role you will bring the following skill-set and behaviours: Proven experience in Customer Success or Contact Centre leadership roles. Strong understanding of contact centre platforms, CRM tools, and AI-driven technologies. Strong leadership and coaching skills across distributed and diverse teams. Experience in cross-functional working with operations, logistics, and commercial functions. Track record of driving performance and delivering against ambitious KPIs. Analytical mindset, comfortable working with data and technology platforms (CRM, telephony, workflow tools). Excellent communication, stakeholder management, and customer advocacy skills. Experience deploying or working alongside digital solutions (e.g. chatbots, predictive routing, automation). Commercially astute and confident in managing P&L-impacting metrics. Excellent stakeholder engagement skills and a track record of cross-functional collaboration. Desirable Background in B2B service-led organisations or logistics/fulfilment environments. Experience leading technology adoption or digital transformation projects. Familiarity with customer experience frameworks (e.g. Six Sigma, Lean, CX design). About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
About the School Brentwood Prep School is an academically selective HMC co educational independent school with small class sizes and a happy, ambitious and supportive staff team. It is part of Brentwood School, a 3-18 HMC school of 1900 pupils, just 35 minutes from London Liverpool Street. Role Overview We are seeking an outstanding Head of Year to lead a year group within our thriving EYFS provision, ensuring every child's wellbeing, personal growth and academic development. As a high performing and exceptionally well resourced Prep School, we are proud to deliver an outstanding all round education and to know each child as an individual. This is an exciting opportunity to play a central role in shaping the earliest and most important stages of school life. Key Responsibilities Drive progress across the year group, lead the development of an inspiring EYFS learning environment, and champion consistently high standards of teaching and learning. Oversee assessment, coordinate parent engagement, support attendance and pastoral care, and ensure clear communication between pupils, parents, and staff. Lead and coach colleagues, contributing meaningfully to whole school leadership and ensuring smooth transitions across year groups and Key Stages. Candidate Profile The successful candidate will be an excellent Early Years practitioner with a strong understanding of child development and its impact on learning and behaviour. You will combine strategic thinking with warmth and empathy, inspiring your team while maintaining high expectations for achievement and conduct. With excellent communication skills, confidence in presenting to parents and staff, strong organisational ability and a calm, good humoured approach, you will embody the values and culture of our busy and ambitious Prep School. Application Process For further information about working at Brentwood School, please see the links on this page or email: Applications can be submitted through the TES website, alternatively, applicants who do not have a TES account should use the relevant Interactive Recruitment Form on this page. The School reserves the right to change these dates, and to close the vacancy at any time. EEO & Safeguarding Brentwood School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
Feb 20, 2026
Full time
About the School Brentwood Prep School is an academically selective HMC co educational independent school with small class sizes and a happy, ambitious and supportive staff team. It is part of Brentwood School, a 3-18 HMC school of 1900 pupils, just 35 minutes from London Liverpool Street. Role Overview We are seeking an outstanding Head of Year to lead a year group within our thriving EYFS provision, ensuring every child's wellbeing, personal growth and academic development. As a high performing and exceptionally well resourced Prep School, we are proud to deliver an outstanding all round education and to know each child as an individual. This is an exciting opportunity to play a central role in shaping the earliest and most important stages of school life. Key Responsibilities Drive progress across the year group, lead the development of an inspiring EYFS learning environment, and champion consistently high standards of teaching and learning. Oversee assessment, coordinate parent engagement, support attendance and pastoral care, and ensure clear communication between pupils, parents, and staff. Lead and coach colleagues, contributing meaningfully to whole school leadership and ensuring smooth transitions across year groups and Key Stages. Candidate Profile The successful candidate will be an excellent Early Years practitioner with a strong understanding of child development and its impact on learning and behaviour. You will combine strategic thinking with warmth and empathy, inspiring your team while maintaining high expectations for achievement and conduct. With excellent communication skills, confidence in presenting to parents and staff, strong organisational ability and a calm, good humoured approach, you will embody the values and culture of our busy and ambitious Prep School. Application Process For further information about working at Brentwood School, please see the links on this page or email: Applications can be submitted through the TES website, alternatively, applicants who do not have a TES account should use the relevant Interactive Recruitment Form on this page. The School reserves the right to change these dates, and to close the vacancy at any time. EEO & Safeguarding Brentwood School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
KCLSU are looking for a new Head of Advice and Wellbeing, to provide leadership and management to our wider KCLSU Advice and Wellbeing teams. The KCLSU Advice Service focuses on academic advice and supports over 2,000 cases per annum. KCLSU Wellbeing is a sector leading partnership with King's College London. It is a student-led service that equips and empowers students with training and bespoke guidance to support their communities' wellbeing through peer support, wellbeing initiatives and student partnership. The role ensures that the teams across the department deliver services to students in ways that best supports their needs, as well as programmes that equip students to look after their own wellbeing and that of their peers. The Head of Advice and Wellbeing is also a member of the Wider Leadership Team (WLT), where they will have the opportunity to contribute to both directorate and organisational strategic development. To apply for this role, please fill in an application form and include a personal statement detailing how you meet the person specification (which can be found within the job description). To be eligible for this role, you must: Be eligible to work in the UK, and provide proof of this (i.e. a passport / visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. Have a National Insurance number, or be in the process of applying for one. Not be a trustee of King's College London Students' Union. REF-
Feb 20, 2026
Full time
KCLSU are looking for a new Head of Advice and Wellbeing, to provide leadership and management to our wider KCLSU Advice and Wellbeing teams. The KCLSU Advice Service focuses on academic advice and supports over 2,000 cases per annum. KCLSU Wellbeing is a sector leading partnership with King's College London. It is a student-led service that equips and empowers students with training and bespoke guidance to support their communities' wellbeing through peer support, wellbeing initiatives and student partnership. The role ensures that the teams across the department deliver services to students in ways that best supports their needs, as well as programmes that equip students to look after their own wellbeing and that of their peers. The Head of Advice and Wellbeing is also a member of the Wider Leadership Team (WLT), where they will have the opportunity to contribute to both directorate and organisational strategic development. To apply for this role, please fill in an application form and include a personal statement detailing how you meet the person specification (which can be found within the job description). To be eligible for this role, you must: Be eligible to work in the UK, and provide proof of this (i.e. a passport / visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. Have a National Insurance number, or be in the process of applying for one. Not be a trustee of King's College London Students' Union. REF-
Lead, Grow, Inspire - Join George's Management Team General Manager - Food Service (Takeaway Fish & Chips) Location: Long Eaton, Nottinghamshire Salary: Up to 36k (DOE) + Monthly & Quarterly Bonuses Hours: Full-time, 45 hours/week over 5 days We're looking for an experienced, confident General Manager to take the reins at one of our award-winning fish & chip takeaways in Derbyshire. This is a hands on leadership role for someone who knows how to run a busy site, lead a high performing team, and deliver consistently excellent results - day in, day out. At George's, we're proud of the brand we've built, and we're growing fast. We need strong leaders who can bring their expertise, energy, and high standards to the table and help us continue that success. About the Role As General Manager, you'll have full responsibility for your site - from day to day operations and team development to sales performance and customer satisfaction. You'll lead from the front, setting the tone for your team and ensuring that every shift runs smoothly. This isn't just a stepping stone. This is your site to run, your team to build, and your standards to uphold. Key responsibilities Running day to day operations confidently and efficiently Leading, coaching, and motivating your team to perform at their best Managing stock, rotas, suppliers, and site budgets Maintaining high standards of food quality, hygiene, and customer service Driving local sales and site performance with a commercial mindset Working with our operations team to keep everything on track and ahead of target About You You've already proven yourself in a fast paced food service, takeaway, or hospitality environment - and now you're ready to own your next challenge. You'll be a great fit if you Are an experienced, confident leader who thrives in a hands on role Have a background in managing hospitality or food takeaway operations Know how to build and manage a reliable, motivated team Are calm under pressure and make smart, practical decisions Understand the balance between great service and commercial success Have a full UK driving licence and access to your own vehicle What You'll Get We believe in rewarding hard work and investing in our people. Here's what's in it for you: Competitive salary + monthly & quarterly bonuses 28 days holiday Birthday, Christmas and long service rewards Staff discounts across all George's locations (starting at 25%) Flexible shift patterns Company pension scheme Genuine opportunities to progress into senior or multi site roles A supportive, family feel culture where your leadership makes a real impact Let's Build Something Great Together Our teams are full of energy, passion, and personality. We love what we do - and we want you to love it too. If you're ready to take ownership, bring your expertise, lead with confidence and make a real impact we want to hear from you. Apply Today Apply today and take the next step in your leadership journey with George's. Find out more about us at:
Feb 20, 2026
Full time
Lead, Grow, Inspire - Join George's Management Team General Manager - Food Service (Takeaway Fish & Chips) Location: Long Eaton, Nottinghamshire Salary: Up to 36k (DOE) + Monthly & Quarterly Bonuses Hours: Full-time, 45 hours/week over 5 days We're looking for an experienced, confident General Manager to take the reins at one of our award-winning fish & chip takeaways in Derbyshire. This is a hands on leadership role for someone who knows how to run a busy site, lead a high performing team, and deliver consistently excellent results - day in, day out. At George's, we're proud of the brand we've built, and we're growing fast. We need strong leaders who can bring their expertise, energy, and high standards to the table and help us continue that success. About the Role As General Manager, you'll have full responsibility for your site - from day to day operations and team development to sales performance and customer satisfaction. You'll lead from the front, setting the tone for your team and ensuring that every shift runs smoothly. This isn't just a stepping stone. This is your site to run, your team to build, and your standards to uphold. Key responsibilities Running day to day operations confidently and efficiently Leading, coaching, and motivating your team to perform at their best Managing stock, rotas, suppliers, and site budgets Maintaining high standards of food quality, hygiene, and customer service Driving local sales and site performance with a commercial mindset Working with our operations team to keep everything on track and ahead of target About You You've already proven yourself in a fast paced food service, takeaway, or hospitality environment - and now you're ready to own your next challenge. You'll be a great fit if you Are an experienced, confident leader who thrives in a hands on role Have a background in managing hospitality or food takeaway operations Know how to build and manage a reliable, motivated team Are calm under pressure and make smart, practical decisions Understand the balance between great service and commercial success Have a full UK driving licence and access to your own vehicle What You'll Get We believe in rewarding hard work and investing in our people. Here's what's in it for you: Competitive salary + monthly & quarterly bonuses 28 days holiday Birthday, Christmas and long service rewards Staff discounts across all George's locations (starting at 25%) Flexible shift patterns Company pension scheme Genuine opportunities to progress into senior or multi site roles A supportive, family feel culture where your leadership makes a real impact Let's Build Something Great Together Our teams are full of energy, passion, and personality. We love what we do - and we want you to love it too. If you're ready to take ownership, bring your expertise, lead with confidence and make a real impact we want to hear from you. Apply Today Apply today and take the next step in your leadership journey with George's. Find out more about us at:
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Feb 20, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
