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We are seeking an experienced and commercially minded Chief Information Officer (CIO) for our World Services division, to lead and govern a lean, high performing global IT function that delivers secure, reliable and business enabling technology services. About the role This is a senior leadership role accountable for overall IT strategy, operating model design, governance and performance. The CIO provides clear direction and oversight across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations, ensuring technology services are aligned with business priorities, risk appetite and compliance obligations. Operating within a security first, cloud centric environment, the CIO ensures that IT delivers predictable, transparent and measurable outcomes, balancing operational stability with continuous improvement and transformation. The role acts as a trusted partner to senior business leadership, translating business strategy into a coherent technology roadmap while maintaining strong control, accountability and financial discipline. The CIO leads a small, highly skilled internal team augmented by managed service partners, ensuring that internal capability is focused on leadership, governance, architecture and assurance rather than commodity delivery. This role reports directly to the World Services Chief Operating Officer (COO) with a functional report through to the M+C Saatchi Group CIO. What you'll do IT leadership and strategy Define and own the World Services IT strategy aligned to business objectives, growth plans and risk appetite. Establish clear priorities, outcomes and success measures across all IT domains. Act as the senior information technology advisor to World Services leadership, providing clear, pragmatic guidance on technology decisions and trade offs. Work closely with peers and ensure strategic alignment. Operating model ownership Own and evolve the IT operating model, ensuring clear accountability across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations. Chair and lead the IT Leadership Group, ensuring effective cross domain coordination, decision making and escalation. Ensure the operating model remains lean, scalable and fit for purpose as business needs evolve. Governance, risk and compliance Provide executive oversight of IT governance, risk management and compliance activities. Ensure alignment with recognised frameworks including ITIL, ISO27001, NIST , NIST , Essential 8 and Cyber Essentials Plus. Maintain executive visibility of risk, control effectiveness, audit readiness and remediation activities. Security and resilience Set clear expectations for a 'security by default' culture across all IT services and delivery activities. Ensure appropriate investment and prioritisation of cyber security, resilience, disaster recovery and business continuity capabilities. Act as the senior escalation point for major incidents and security events, ensuring effective communication and decision making . Service performance and accountability Hold domain leads accountable for service quality, availability, performance and user experience. Ensure clear metrics, reporting and transparency of IT performance to business stakeholders. Drive a culture of continuous improvement, automation and operational maturity. Technology roadmap and investment Own the end to end technology roadmap, ensuring alignment with business strategy and architectural principles. Approve major initiatives, investments and changes, balancing cost, risk, value and long term sustainability. Ensure technology spend is well governed, transparent and delivers measurable business value. Project and change oversight Provide executive sponsorship and oversight for IT projects and change programmes. Ensure project managers within IT are empowered to coordinate across World Services business units. Maintain visibility of delivery progress, risks and dependencies, intervening where required. Vendor and partner management Set strategy and governance for managed service providers and information technology partners. Ensure strong commercial management, performance oversight and accountability. Ensure internal teams remain focused on leadership, governance and value adding activities. Outcomes A secure, stable and predictable IT environment supporting global operations. Clear accountability and visibility across all IT domains. Strong alignment between information technology delivery, business priorities and information risk management. Consistent compliance with security and governance frameworks. A trusted, transparent IT function recognised as a business partner. A scalable operating model capable of supporting future growth and change. About you You are a senior information technology leader with experience operating at executive level within complex, securitised and highly regulated environments. You bring a strong balance of strategic vision, governance discipline and operational pragmatism. You are comfortable leading small, high impact teams, working with managed service partners and influencing senior stakeholders. You understand that effective IT leadership is about clarity, accountability and outcomes rather than scale. You'll bring with you experience and capabilities including: Proven experience as a CIO, IT Director or equivalent senior information technology leadership role. Strong understanding of IT operating models, service management and governance. Experience operating within fast paced regulated or security focused environments. Demonstrable knowledge of frameworks such as ITIL, ISO27001 and NIST 800-53 and 800-171. Experience overseeing cyber security, information security risk and compliance at executive level. Strong commercial acumen and experience governing technology spend and vendors. Excellent communication and stakeholder management skills. You're good at: Setting clear direction and expectations. Balancing risk, cost, security and business enablement. Holding leaders accountable while empowering them to deliver. Translating business strategy into actionable technology outcomes. Creating clarity, structure and focus in complex environments. WHAT YOU'LL GET A competitive salary and benefits package that includes 27 days holiday per year, pension contributions, private healthcare, discounted dental insurance, enhanced maternity/parental leave, plus a whole host of others including: Cultural stimulation allowance - £250 per person per year Half days off before bank holidays Emergency care days for dependants Up to 5 days volunteering leave per year to work for a registered charity Up to 10 days special emergency leave per year Season Ticket loan Payroll Giving Scheme Thursday drinks to unwind and socialize An annual Summer and Christmas party Our commitment to Diversity and Inclusion sees us offer inclusive bank holidays We also offer learning opportunities around D&I, targeted mentoring programmes and the opportunity to participate in several active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success. ABOUT M&C SAATCHI GROUP M&C Saatchi Group is a creative company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M&C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M&C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).

Job Category Technical Product Development Posting Date 04/01/2026, 10:20 AM Job Schedule Full time Locations 22 Bishopsgate, Floor 27, London, GT LON, EC2N 4AJ, GB (Hybrid) STI Yes LTI No Commission No Work Arrangement Hybrid Budgeted Salary Currency GBP Minimum Salary 95,000 Maximum Salary 120,000 Division Specialty Business Solution Disclaimer Annualized base pay may vary depending on geographic location, job-related knowledge, skills, and experience Job Description Whitespace, a Verisk business, is a specialist technology company focused on building modern, scalable platforms that support data driven decision making across the insurance and risk markets. As part of Verisk, we combine the agility and innovation of a focused tech business with the scale, stability, and global reach of a leading data analytics organisation. We are looking for an experienced Principal Architect to play a key role in shaping the future of our technology platforms. This is a senior, hands on architecture role where you will influence technical direction, guide engineering teams, and design robust software systems that support a growing, modern SaaS environment. You will work closely with engineers, analysts, and senior stakeholders to translate business needs into scalable, secure, and high performing solutions. You will also take ownership of reviewing existing systems, identifying opportunities to simplify, refactor, and improve performance and reusability. This is an opportunity to have real impact across our platform and help drive architectural excellence across the organisation. Responsibilities System Design & Architecture: As a Principal Architect you will lead the design and development of scalable, reliable, and secure software architectures. Translate business requirements into technical solutions that align with company goals and industry best practices. Technical Leadership: Provide technical guidance and mentorship to engineers, ensuring adherence to architecture standards and best practices. Lead code reviews, technical discussions, and decision-making processes. Create technical designs for new features to enable work to be distributed across engineers and tracked. Collaboration: Work closely with analysts, engineers, and other stakeholders to understand system requirements, constraints, and objectives. Ensure the architecture supports future growth and flexibility. You will be expected to gain a deep understanding of how the Platform works to help steer the best outcomes for new feature delivery. Technology Selection: Evaluate and recommend appropriate technologies, frameworks, and tools for software development, ensuring that the system is innovative and cost-effective. Quality Assurance: Ensure software designs and implementations follow best practices, coding standards, and appropriate testing methodologies. Guarantee high performance, security, and scalability of the architecture. Documentation & Communication: Create clear, comprehensive, and maintainable documentation for system architectures, workflows, and technical specifications. Communicate effectively with non-technical stakeholders to ensure understanding of architectural decisions. Continuous Improvement: Stay updated on emerging technologies and industry trends to keep our systems modern and ahead of the competition. Drive innovation and continuous improvement in software architecture and development processes. Qualifications Degree in Computer Science, Software Engineering, or a related field Many years of experience in software development at a senior or principal level Proven experience designing and delivering complex systems, ideally within a SaaS environment Strong, hands on experience with Swift, which is essential for this role Deep understanding of software architecture principles, patterns, and design methodologies Experience with cloud platforms such as Azure, AWS, or GCP Strong knowledge of microservices and distributed systems Experience with relational and NoSQL databases Familiarity with DevOps practices including CI/CD, Docker, and Kubernetes Experience working in Agile environments A strong focus on quality, performance optimisation, and high availability systems About Us Our People, Our Culture For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets.Learn more about Verisk and what we are doing within the insurance industry. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer, testaments to the value we place on workplace culture. Our Culture : Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging. Awards & Recognition : See why Verisk is consistently recognized as a Great Place to Work around the world. Our Businesses : Learn about the diverse industries we serve - from insurance and energy to financial services and beyond. Life at Verisk : Discover what it's like to work at Verisk through employee stories, team highlights, and culture moments. Careers at Verisk : Join a global team of problem-solvers and innovators doing meaningful work that's shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture Let's build something meaningful together! Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure. Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws. We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities. Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job Description Job Title: Claims Adjuster Job Location: London Reporting to: Head of Claims Department: Claims Management Department Key Responsibilities The candidate for this post will be required to show the ability to handle all aspects of claims from first notification through to final settlement after initial training on the company's products and system. The candidate will be responsible for the following: To respond to all new claims advices delegated for your handling in a timely fashion and to maintain a record of all such claims. This will include setting up files and to obtain supporting documentation to allow settlement of such claims. Where applicable the appointing of specialists from the panel used by the company which will include loss adjusters, engineers and solicitors. Respond to queries from Policyholders, Brokers and any other applicable party in the appropriate manner. Correspond with Policyholders and brokers to request supporting documentation for claims to enable a timely settlement whilst maintaining a commercial attitude towards settlement. Seek instruction from Departmental Manager where they may be points or queries of material interest to the underwriting department. Maintain a regular review of all working practices. Ensure all claim files are up to date and all correspondence saved within the departments e-filing system. Liaise with departmental manager and team members where there are material concerns. Attend all internal and external claims meetings where relevant to the individual. Where necessary liaise with Insurance industry bodies i.e. ABI, FOS. Liaise internally and provide back-up to other departments within the company relating to their areas of interest. Ensure at all times that the interest of the company is not prejudiced. The candidate may be required to attend to other matters as set by Management. Requirements Experienced claims practitioner with 5 years or more. Good understanding of predominantly property claims but any liability experience will be advantageous. Have a keen grasp of figures and be comfortable and confident when speaking with policyholders, brokers, loss adjusters and solicitors. Excellent interpersonal and communication skills. High level of attention to detail and high level of accuracy. Willingness to take responsibility and accountability. Good working knowledge of Microsoft products including Outlook, Excel, Word and PowerPoint. China Taiping Insurance (UK) Co Ltd 1

The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services, playing a vital role in always maintaining the seamless operations of the nation's water systems. Formed in 1992, our half a billion pound turnover ensures continued expansion for market share. With a 4000 plus staff and a resource pool that includes the most innovative fleet, plant, and equipment the market offers, we are the largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth to provide round the clock coverage for customers and clients alike. Job Lead the development and improvement of the Works Management System Ensure systems are well designed and fit for purpose Support the implementation and rollout of new systems, including user readiness and training Manage system upgrades and migrations, ensuring data is accurate and secure Work with operational teams to understand requirements and deliver practical system solutions Deliver clear reporting and reliable data to support performance and decision making Improve how data is used to drive efficiency and better outcomes Reduce manual effort, duplication, and workarounds through better system use What you will get in return In joining the Lanes Group, the UK's largest independent provider, we are committed to fostering a workplace culture that prioritises the well being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. This position is open to internal and external candidates. Any internal candidate currently employed within a division of the Lanes Group must complete an internal application form and submit it to recruitment. The Lanes Group plc comprises a range of established service providers and subsidiaries, which complement the specialist service of Lanes, by both work type and geography, increasing our overall capability, assets and offering to our customers. We are an equal opportunities employer and welcome applications from under represented members of the community. Strictly no agencies please.

Growing Retail Organisation seeking Senior Licensing Manager- London. My Client is a fast growing retailer with unique relationships with some of the world's leading licensors. They are now looking for a Senior Licensing Manager with experience of both building existing and new relationships. Joining this small but dynamic team,the ideal candidate will have a strong commercial understanding, extensive knowledge of licensing agreements and intellectual property management, and a proven ability to align brands with retailers' strategic objectives and marketing campaigns. This role will be instrumental in driving brand growth through innovative licensing strategies and managing key brand IPs and partnerships in a competitive marketplace. My Client offers a very competive salary of 60- 80,000 (dependent on experience), excellent benefits including flexible hour working, hybrid working, and substantial ancillary benefits. Role & Responsibilities IP & Brand Portfolio : Oversee the brand portfolio, ensuring products meet brand guidelines and licensing agreements. Opportunity Identification : Use commercial insight to identify new opportunities, expand brand reach, and tap into new markets. Sales Support : Develop sales packs to ensure the sales team can effectively promote and sell brands. Campaign & Toolkits : Work with marketing to create campaigns and brand toolkits that support retailer objectives. Market Analysis : Monitor trends and competitor activities to adjust strategies and uncover growth opportunities. Performance Monitoring : Track and report on licensing success, ensuring revenue targets and partnership goals are met. Risk Management : Ensure compliance with legal and brand integrity standards, proactively mitigating risks in agreements. Licensing & Brand Strategy : Develop and execute licensing strategies along with Head of Licensing that drive revenue and market expansion while aligning with retailer goals. Retail Alignment : Collaborate with marketing to ensure brand messaging and campaigns comply but support retail objectives and partnership opportunities. Contract Negotiation : Manage licensing agreements, balancing commercial interests with brand integrity for long-term profitability. Essential Skills & Experience 7+ years in licensing, marketing or product development, with expertise in brand alignment and retailer objectives. Proven experience managing brand IPs and licensing partnerships. Bachelor's degree in Business, Marketing, or a related field. Strong negotiation, contract management, and commercial skills. Deep knowledge of brand management, licensing frameworks and product development. Entrepreneurial mindset with a focus on identifying new opportunities. Ability to thrive in a fast-paced, cross-functional environment. Strong leadership and team mentoring skills. Excellent analytical, organisational, and communication skills. Desirable Skills & Experience: Strong network in entertainment, retail, and loyalty industries. Ability to translate brand and legal info into business strategies. Results-driven focused on sales and brand growth. Experienced in managing product approval workflows with licensors This is an exceptional opportunity to join this leading brand - please submit your CV via the link below or contact Ian Gerstein for more information.

Head of Transaction and Fraud Monitoring Since launching in 2018, DNA Payments has become one of the UK's largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting edge POS systems to powerful payment gateway, e commerce and in app solutions. Recognised by Beauhurst as one of the UK's top 50 fintech innovators, we're reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in private equity funding from Alchemy, we process £1.2 + billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we're scaling rapidly. Join us on our journey to redefine the future of payments. Role Summary The Head of Transaction & Fraud Monitoring is responsible for designing, leading, and continuously improving the firm's transaction monitoring and fraud risk framework across acquiring activities. This role provides strategic and operational leadership over fraud, AML/CTF transaction monitoring, sanctions screening, and scheme driven monitoring requirements, ensuring the business remains compliant, resilient, and scalable while protecting customers and the firm from financial crime and fraud losses. The role acts as a subject matter expert, a senior decision maker, and a key interface with regulators, card schemes, auditors, and senior management. Reporting into: Janannee Harroo Working hours: 37.5 Working location: London Key Responsibilities Own the end to end governance of transaction monitoring alerts, investigations, decision making, and outcomes, ensuring consistency and defensibility. Define and maintain clear escalation frameworks, decision thresholds, and approval authorities for high risk cases, merchant actions, and terminations. Lead periodic effectiveness testing and validation of monitoring rules, scenarios, and controls, including post incident reviews and thematic analysis. Develop and maintain fraud and financial crime typologies relevant to acquiring, including card not present, MOTO, account takeover, and merchant fraud risks. Partner with Technology and Data teams to enhance data quality, automation, and analytics capability within monitoring systems. Support new product launches, sector expansion, and high risk MCC onboarding by providing transaction monitoring and fraud risk input. Ensure timely and accurate scheme, regulatory, and law enforcement reporting relating to fraud and transaction monitoring activity. Establish and monitor key performance and risk indicators (KPIs/KRIs) for transaction monitoring effectiveness and team performance. Ensure the function is audit ready and aligned with FCA, PSD2, AMLD, and JMLSG requirements. Drive remediation activity arising from audits, scheme findings, incidents, or regulatory feedback, ensuring sustainable control uplift. Act as a senior escalation point for complex, high impact fraud and financial crime cases and lead, coach, and develop a high performing transaction monitoring and fraud team. Contribute to enterprise wide risk assessments, operational resilience planning, and scenario testing where transaction monitoring is a key control. Provide leadership, training, and development to monitoring analysts, embedding a strong compliance culture. Maintain strong relationships with external vendors, schemes, and partners supporting monitoring capabilities. About You Skills and Experience Essential Skills & Knowledge Strong understanding of AML, CTF, sanctions, and fraud typologies in card acquiring and payments. In depth knowledge of transaction monitoring systems, rules calibration, and alert management processes. Familiarity with FCA, PSD2, AMLD, JMLSG requirements and Visa/Mastercard scheme rules. Proven ability to design and deliver effective management information (MI) and risk reporting. Excellent stakeholder management and communication skills, including with regulators and auditors. Experience Significant experience in financial crime compliance, fraud risk, or transaction monitoring, preferably in an acquiring or payments firm. Track record of leading and developing teams in a regulated financial services environment. Experience engaging with card schemes, regulators, and external auditors. Demonstrable success in optimising monitoring models and driving operational improvements. Exposure to merchant risk management and cross functional collaboration (e.g. underwriting, credit risk). Personal Attributes Strong analytical and problem solving skills with attention to detail. Clear communicator able to translate technical issues into business language. Leadership style that builds capability, motivates teams, and embeds a strong compliance culture. Resilient and adaptable, able to manage multiple priorities in a fast paced environment. What's in it for you? 25 days holiday per year Private Medical Life Assurance Ride to work Access to self learning platform Bookboon Income Protection Workplace Pension Employee Assistance Programme Educate, Discover & Inspire At DNA Payments, we put our values into action through real initiatives. From our dedicated in house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we're committed to investing in our teams. We're also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.

Salary: £20,906.67 Shift Pattern 1: 4 on - 4 off, 7pm - 3am (28 Hours per week) Shift Pattern 2: Thursday - Sunday, 8pm - 4am (28 Hours per week) Shift Pattern 3: 4 on - 4 off, 10pm - 6am (28 Hours per week) Job Role: This is an exciting opportunity to join an energetic team focusing on top quality service and support for our clients and radiologists. In this role you will be acting as Medica's primary point of contact as a part of the Service Delivery NightHawk team, working in a fast-paced environment. Nighthawk Call Operator key responsibilities: Communicating professionally and effectively with radiographers, reporters and referrers Monitoring notification systems and tools, taking action based upon observations Support the team leader in safeguarding reporting resource Participate in regular individual and team development meetings Work closely with the technical team to resolve reporting workflow issues Understand and take ownership of shift specific tasks and assist team members when needed To diffuse and when required, diffuse client complaints through appropriate channels Document all shift related information including summaries and breached exams Adhering to and maintaining knowledge of Medica accreditation standards Who we are: Medica is the UK's largest teleradiology provider, who provide services to over 50% of the NHS with specialist reporting across the globe. With over 170 Head Office staff and the company still focusing on growing, there has never been a better time to get involved. We welcome people from all groups in the community to apply for jobs with Medica so that we maintain inclusive teams and a diverse workforce. We celebrate difference and encourage everyone to be themselves at work. Join us today Requirements: Experience of working in an office environment Good knowledge of office-based systems Customer Service experience Strong written and verbal communication skills Strong administration skills and IT literacy Comfortable working in a fast-paced office environment High level of accuracy and attention to detail Core benefits for you: Flexible and hybrid working ️ A company culture that promotes work life balance Commitment from employers to continued learning and development Access to Employee Assistance Programme Annual bonus Enhanced holiday allowance + bank holidays ️ Group life assurance Pension Social events Sick pay Cycle to work scheme Access to free and regular personal development & wellbeing events We request all applicants to complete a confidential equalities monitoring form. The data collected will help us identify recruitment trends and address any concerns. More information about Medica and the work we do can be found here - We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

Who are we? A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That's why we make it our mission to capitalise on complexity for our clients-across consultancy, capability and execution-by crafting dynamic digital solutions that outpace tomorrow's challenges. Our values Bold Curiosity We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other. Connected Clarity We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact We believe in outcomes over outputs. We're goal orientated, results driven and data led. We show up with passion every day. And we're always honing our craft. About Brave Bison Performance With over 20 years experience growing our clients' businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. Role Overview Brave Bison Performance & Commerce is looking for a Performance Media Director to lead the strategy, planning, and activation for one of our flagship global accounts: New Balance. This is a high visibility, high impact role for someone who lives and breathes performance media, understands how modern consumers actually behave, and can translate that into cross channel strategies that punch above weight. You'll bring depth in Paid Search, Paid Social, and Programmatic Display, paired with a test and learn mindset and a passion for building future fit performance ecosystems. You'll sit at the heart of one of the fastest growing agency groups in the UK, partnering directly with senior New Balance stakeholders and leading a team of talented specialists across channels and markets. You'll also play an active role in shaping Brave Bison's paid media proposition - contributing to new business, thought leadership and the agency's wider growth. If you love solving complex performance problems and pushing brands forward through digital excellence, this role is for you. Key Responsibilities 1. Lead Performance Strategy for New Balance Own the vision and execution of EMEA and regional performance media strategy across Paid Search, Paid Social, Display, and emerging channels. Partner closely with New Balance stakeholders to shape seasonal plans, commercial responses, product launch frameworks, and full funnel thinking. Translate brand moments, athlete partnerships, and product priorities into data driven, audience first media plans that drive measurable outcomes. 2. Cross Channel Planning & Innovation Build performance frameworks that link new audiences through traffic focused campaigns with lower funnel conversion and retention. Create integrated planning approaches that combine media, creative, retail, and commerce signals. Stay ahead of platform innovation and bring Brave Bison level energy to identifying new opportunities, formats, partnerships, and betas. Champion AI adoption across the department - identifying where automation, predictive tooling, and AI enabled optimisation can meaningfully improve performance and efficiency. 3. Paid Search, Social & Display Excellence Provide senior technical leadership across Google Ads, SA360, Microsoft, Meta, TikTok, YouTube, DV360, and other key platforms. Ensure world class campaign architecture, optimisation routines, automation strategies, and measurement frameworks. Partner with analytics and creative teams to continually improve performance through audience segmentation, dynamic creative, and predictive modelling. 4. Senior Client Leadership Act as the primary performance partner for New Balance across EMEA and key regional teams - seen as a genuine extension of their senior marketing leadership. Lead strategic presentations, quarterly business reviews, performance deep dives, and annual planning cycles. Deliver clear, story driven insights that cut through complexity and focus on commercial impact - with a particular emphasis on ROI storytelling that connects media activity to business outcomes. Proactively unlock new opportunities to strengthen New Balance's performance engines across EMEA. Balance assertiveness and diplomacy to constructively challenge client thinking where needed, driving better outcomes through structured problem solving and well evidenced recommendations. 5. Team Leadership & Development Lead, inspire, and challenge a multidisciplinary team of search, social, and programmatic experts. Foster a culture built on curiosity, innovation, experimentation, and operational excellence. Support learning pathways, certifications, platform training, and ongoing career development. Drive a growth mindset across the team - modelling resilience, encouraging proactive development, and holding yourself and others accountable for continuous improvement. 6. Measurement, Insight & Performance Growth Elevate measurement frameworks that integrate platform data, attribution, incrementality testing, and business outcomes. Work closely with analytics to build dashboards, reporting suites, and predictive tools. Champion test and learn programmes across markets, continually raising the performance bar. Own portfolio level forecasting and oversee QA frameworks to ensure budgets, pacing, and quality standards are consistently airtight across all markets. 7. Business Development & Thought Leadership Contribute to Brave Bison's paid media new business strategy - supporting pitches, crafting compelling narratives, and coordinating cross functional input to help win work. Represent the agency externally through thought leadership, industry events, and marketing activity that reinforces Brave Bison's performance credentials. Skills & Experience Required Essential 7-10+ years' experience in performance media with deep specialism in Paid Search, Paid Social, and Programmatic Display. Proven track record leading large or global e commerce or retail accounts (sporting goods experience a plus). Highly confident working with senior marketing stakeholders. Strong analytical capability and ability to convert data into commercially relevant insights. Exceptional communication and storytelling skills with a bias for clarity and impact. Experience managing and growing high performing teams. Confident constructively challenging senior stakeholders and driving structured problem solving across client and agency teams. Demonstrable experience championing AI adoption and automation within performance media. Expert understanding of: Google Ads, SA360, Microsoft Ads, Meta, TikTok, YouTube, LinkedIn, DV360 or similar DSPs, GA4, tracking infrastructure, attribution models Desirable Experience in global or multi market media structures. Familiarity with retail media, product feed optimisation, and commerce platforms. Exposure to predictive modelling or advanced automation tools. Experience developing performance creative frameworks. Involvement in new business pitches or agency thought leadership activity. What Makes This Role Special You'll lead performance strategy for one of the world's most iconic sport and lifestyle brands. You'll shape the future of New Balance's EMEA performance marketing, partnering at the highest levels. You'll be part of a brave, independent, fast moving agency group that empowers people to experiment, challenge norms, and create standout work. What you'll get Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. But not only that . click apply for full job details

Thisis an exciting opportunity for you to join Willow Wood Hospice, working closelywith the Head of People. Main duties of the job The successful candidate will lead andcoordinate the Hospices quality governance, assurance and compliance activityensuring robust systems for audit delivery, regulatory and commissionerreadiness, policy/document control, risk and incident governance andperformance assurance reporting and plays a key role in supporting the Senior Management Team ongovernance and compliance matters. About us Willow Wood Hospice is an adult Hospice providing specialist palliativecare for patients with life limiting illnesses, both cancer andnon-cancer diagnosis. We provide care, free of charge, and patients,families and their carers are at the centre of everything we do. Job responsibilities Governance, assurance and regulatorycompliance Lead day-to-daydelivery of quality governance systems, ensuring structured oversight ofcompliance requirements, evidence collation and reporting cycles acrossservices. Maintain organisationalreadiness for external scrutiny by ensuring governance artefacts are current,complete, traceable and accessible. Support the CEO& Senior Management Team (SMT) with assurance reporting, action trackingand governance development activity. External inspection and accreditationreadiness Coordinatepreparation and evidence portfolios for external inspection and accreditationactivity e.g. CQC and other relevant framework standards as applicable. Maintaininspection readiness trackers, action logs and evidence sets, ensuring timelyclosure of action with clear audit trails. Support CEO andSMT during visits/reviews including briefings, evidence retrieval and follow-upaction coordination. Audit programme and quality improvement Coordinate anddeliver the internal audit programme across the Hospice, ensuing audits arescoped, scheduled and completed to deadline using standardised tools/templates. Ensure auditfindings translate into SMART actions, tracked to completion with evidencebased closure and measurable improvement. Lead continuousimprovement by promoting learning, standardisation and effective governanceroutines across teams. Risks, incident, complaints and learning Lead effectiveincident, complaint and feedback governance, including logging oversight,investigation support, thematic reviews and tracking learning/actions toclosure. Lead on the Riskmodule on Vantage Contribute torisk management processes (risk registers, risk assessments), ensuringmitigation actions are tracked and evidenced. Promote a justculture and leaning approach to safety and quality improvement. Training, engagement and stakeholder working Build effectiveworking relationships with the Senior Management Team, clinical leads,operational managers and wider staff groups to enable sustained compliance. Represent theQuality & Governance functions at internal meetings and where appropriate,external stakeholder discussions. Professional and organisationalresponsibilities Maintainconfidentiality and comply with information governance requirements, GDPR andorganisational IG policies, ensuring secure handling and appropriate accesscontrols for governance evidence. Maintain up todate knowledge of relevant quality, governance and assurance frameworksapplicable to the Hospice. Takeresponsibility for the management, development and improvement of systemssupporting your role e.g. Vantage modules or other systems as required. Undertake otherduties consistent with the post as required to support organisationalpriorities. Become an activemember and participant in any Hospice UK quality initiatives / groups. Network withsimilar post holders both regionally and nationally in order to supportbenchmarking for Willow Wood Hospice Services and also keep up to date withquality agenda in healthcare. To adhere to allWillow Wood Hospice standards, policies and procedures. To takeresponsibility for own personal learning and development, and to support thelearning and development of others and the organisation as a whole; acommitment to completing all training required and refreshing training asappropriate. To conduct allwork in a manner reflective of the organisational values and behaviours. AdditionalNotes a) This document is a guideline to the generalscope of duties involved and will be reviewed at regular intervals. It is notintended as a rigid inflexible specification. b) The employer shares with the employee the dualresponsibility for suggestions to alter thescope and content of this document in order to improve the workingsituation. c) There is a duty to be aware and adhere to allprofessional governing body rules and any particular Acts or statutoryrequirements, which may vary from time to time. d) Willow Wood Hospice operates a no smokingpolicy e) This post requires a satisfactory enhanceddisclosure from the Disclosure Barring Service (DBS). Person Specification Qualifications Degree or equivalent experience/qualification. Evidence of continued professional development. Clinical or Risk Management Qualification. Professional qualifications in management, quality, project management or governance. Root cause analysis/serious incident training / qualification. Personal Attributes and qualities A naturally collaborative team player. High personal integrity and commitment. Empathy with the aims and values of the Hospice. An understanding of corporate responsibilities. Ability to work under pressure. Proven track record at managing resources effectively. Demonstration of strong assertiveness and interpersonal skills. Demonstrate flexibility both within the Hospice and across organisational boundaries with credibility and integrity. Experience An understanding of the General Data Protection Regulation and the importance of confidentiality. An understanding of the meaning of and responsibility for Safeguarding. Experience working in a quality/compliance role. Proven track record of planning and facilitating service change in response to risk management issues. Ability to produce high quality comprehensive reports to senior management level. Ability to analyse and condense highly complex information to produce concise briefings and summaries. Ability to interpret and apply national and local policy. Excellent communication, negotiating, influencing, organisation and interpersonal analytical, interpretive and conflict management skills. Good presentation skills and the ability to present complex and sensitive information to senior managers where there may be barriers to acceptance. Practical experience of quality and governance principles, systems and processes. Detailed knowledge of risk management, clinical and corporate governance and its impact on the organisation. Knowledge of computer skills for use of power point presentations, reports statistical analysis e.g. PowerPoint, excel and work programmes. Management experience within a healthcare organisation. Knowledge and experience in clinical audit. Evidence of collaborative working across a wider health/social care economy. NHS Standards Framework. Vantage (Sentinel) risk management software (or equivalent e.g. Datix, Ulysses Safeguard). Evidence of carrying out complex investigations RCA, serious incidents, division reviews etc. Evidence of collaborative working across a wider health/social care economy. Good working knowledge of the national agenda around health reforms. Good understanding of the key national initiatives/Trust priorities around: - oNPSA, MHRA & CQC. oDuty of Candour. oSerious incident and complaints management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.