Golden Lane Housing Limited
Peterborough, Cambridgeshire
Housing Officer Location: East Midlands Salary : £35,269 per annum Vacancy Type: Full time, Permeant Closing date: 8th May 2026 Why this role matters The Housing Officer is responsible for ensuring that housing management services are delivered to GLH tenants for a defined patch of tenancies, ensuring a high quality of service that meets RSL and consumer standards. Supporting tenant wellbeing working with a range of internal and external stakeholders and will support the wider organisation in the delivery of Our Plan goals. Location Homebased with frequent travel across the Peterborough, Lincolnshire and Norfolk areas, and occasional travel to the Head Office in Manchester. About you We re looking for someone with: A full driving license and access to your vehicle are essential. Knowledge of or willingness to learn more about learning disability and autism. Good interpersonal skills, empathy and understanding with the ability to build positive relationships and partnerships. Dealing effectively with potentially difficult situations & managing customer conflict. Proven experience hitting targets within a target driven role. A working knowledge of the supported housing sector desirable. Experience working in a service role, preferably within the housing or care sector. Strong customer service skills with the ability to communicate effectively. Proven problem-solving abilities and the capacity to work autonomously. Proficiency in technology and a willingness to adapt and learn. Our offer to you We offer a salary of £35259 per annum, home working allowance and car allowance, for a full time, 35 hour week working Monday to Friday. In addition you ll get 27 days annual leave plus bank holidays (increases with service). You also get paid volunteering days (3 per year), plus a day off for your birthday. In addition you can take advantage of our contributory pension scheme, (5% employee / 5% employer). Diversity and inclusion Golden Lane Housing is a disability confident employer and committed to building a diverse, inclusive and values-led organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing Limited, please click apply to be redirected to our website to complete your application.
Apr 24, 2026
Full time
Housing Officer Location: East Midlands Salary : £35,269 per annum Vacancy Type: Full time, Permeant Closing date: 8th May 2026 Why this role matters The Housing Officer is responsible for ensuring that housing management services are delivered to GLH tenants for a defined patch of tenancies, ensuring a high quality of service that meets RSL and consumer standards. Supporting tenant wellbeing working with a range of internal and external stakeholders and will support the wider organisation in the delivery of Our Plan goals. Location Homebased with frequent travel across the Peterborough, Lincolnshire and Norfolk areas, and occasional travel to the Head Office in Manchester. About you We re looking for someone with: A full driving license and access to your vehicle are essential. Knowledge of or willingness to learn more about learning disability and autism. Good interpersonal skills, empathy and understanding with the ability to build positive relationships and partnerships. Dealing effectively with potentially difficult situations & managing customer conflict. Proven experience hitting targets within a target driven role. A working knowledge of the supported housing sector desirable. Experience working in a service role, preferably within the housing or care sector. Strong customer service skills with the ability to communicate effectively. Proven problem-solving abilities and the capacity to work autonomously. Proficiency in technology and a willingness to adapt and learn. Our offer to you We offer a salary of £35259 per annum, home working allowance and car allowance, for a full time, 35 hour week working Monday to Friday. In addition you ll get 27 days annual leave plus bank holidays (increases with service). You also get paid volunteering days (3 per year), plus a day off for your birthday. In addition you can take advantage of our contributory pension scheme, (5% employee / 5% employer). Diversity and inclusion Golden Lane Housing is a disability confident employer and committed to building a diverse, inclusive and values-led organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing Limited, please click apply to be redirected to our website to complete your application.
A charity that provides specialised support to adults with sensory impairments, disabilities, and long-term health conditions is looking to appoint a commercially minded, strategic and ambitious leader as its next Chief Executive Officer.This is not a traditional charity CEO role. They are looking for someone who can combine a strong sense of purpose with commercial awareness someone who can build on the organisation s strong local reputation, grow and develop services, strengthen partnerships, and help create income streams that move the charity away from relying too heavily on grants and commissioned tenders.The role may suit an existing CEO of a smaller organisation, a senior leader looking for a first Chief Executive position, or someone from the public, health, social care, housing, education, membership or commercial sectors who can bring relevant transferable experience in business development, service growth, stakeholder engagement and organisational leadership.About our clientThey exist for one reason: to make sure that a sensory impairment, disability or long-term health condition does not stop anyone from living a full and connected life.They work with people across South Tyneside and Gateshead to help them stay informed, feel empowered and build the resilience to deal with whatever life brings. Behind this work is a team of professionals and people with lived experience of disability and sensory loss. They do not just understand the needs of the community they support for many of them, those experiences are personal.Their vision is for disabled people and those with sensory loss across the region to feel informed, empowered and resilient.The OpportunityThe organisation now needs someone with a stronger commercial and business focus someone who can help lead its next phase of development by broadening its reach, expanding services and building a more diverse and sustainable income base.A key priority for the next CEO will be to reduce reliance on grants and tendered income by developing other revenue streams, increasing unrestricted income and identifying opportunities for growth. This means they are looking for someone who is outward-facing, entrepreneurial and confident in spotting opportunities, building relationships and turning ideas into action.This is a genuine opportunity to shape the future of a well-regarded organisation with strong local roots, a clear purpose and real potential for further development.The RoleAs Chief Executive, you will provide overall strategic and operational leadership, working closely with the Board of Trustees to deliver the organisation s vision, business plan and long-term sustainability.You will lead the organisation externally with commissioners, funders, partners, businesses and other stakeholders, while also ensuring that services remain high quality, responsive and financially sustainable.Key Responsibilities Lead the charity as its senior representative and ambassador, building strong external relationships and raising the organisation s profileWork with the Board to shape and deliver strategy, business planning and long-term sustainabilityDrive service development and identify opportunities to grow and expand reach and impactDevelop and diversify income streams, with a strong emphasis on reducing reliance on grants and tendersOversee service delivery, operations and organisational performanceLead and develop staff, volunteers and senior managersEnsure effective financial management, governance, compliance and risk management About YouThis role is likely to suit someone who enjoys building organisations, growing services, developing new income opportunities and working externally as well as internally. You will understand how to balance mission with sustainability and will be motivated by the chance to lead an organisation that is ambitious about both its impact and its future.Essential experience Senior leadership experience in a charity, not-for-profit or other relevant organisation, or in a comparable leadership role with clearly transferable experiencePartnership development and external stakeholder managementBusiness planning, service development and organisational growthIncome generation, fundraising, contract management or commercial developmentFinancial management, including budgeting and delivery against income and cost targetsLeading and developing staff and teamsGovernance, risk management and implementing effective controls Desirable experience Experience or knowledge of disability, sensory support, health, social care or community servicesExperience of leading organisational change Essential skills and attributes Strategic and commercially awareStrong leadership and relationship-building skillsA confident communicator who can influence and inspire confidenceAble to identify opportunities and turn them into practical actionInclusive, resilient and collaborative in approachUnderstanding of, or empathy with, the people and communities SAM supports Additional requirements Degree-level education or equivalent professional qualificationAccess to a car for work purposesClean driving licenceHead Office is in Gateshead and there is a second premises in South Shields. You will be required to physically cover both offices Equality and Diversity"We value diversity and promote equality. We welcome applications from all sections of society and are happy to discuss reasonable adjustments to support your application."What happens next?Please apply online. The agent, Hiring People, will then contact you directly about the next steps. If shortlisted, you may be asked to complete a short video interview. Please be sure to check your junk/spam.Candidates must be eligible to live and work in the UK.
Apr 17, 2026
Full time
A charity that provides specialised support to adults with sensory impairments, disabilities, and long-term health conditions is looking to appoint a commercially minded, strategic and ambitious leader as its next Chief Executive Officer.This is not a traditional charity CEO role. They are looking for someone who can combine a strong sense of purpose with commercial awareness someone who can build on the organisation s strong local reputation, grow and develop services, strengthen partnerships, and help create income streams that move the charity away from relying too heavily on grants and commissioned tenders.The role may suit an existing CEO of a smaller organisation, a senior leader looking for a first Chief Executive position, or someone from the public, health, social care, housing, education, membership or commercial sectors who can bring relevant transferable experience in business development, service growth, stakeholder engagement and organisational leadership.About our clientThey exist for one reason: to make sure that a sensory impairment, disability or long-term health condition does not stop anyone from living a full and connected life.They work with people across South Tyneside and Gateshead to help them stay informed, feel empowered and build the resilience to deal with whatever life brings. Behind this work is a team of professionals and people with lived experience of disability and sensory loss. They do not just understand the needs of the community they support for many of them, those experiences are personal.Their vision is for disabled people and those with sensory loss across the region to feel informed, empowered and resilient.The OpportunityThe organisation now needs someone with a stronger commercial and business focus someone who can help lead its next phase of development by broadening its reach, expanding services and building a more diverse and sustainable income base.A key priority for the next CEO will be to reduce reliance on grants and tendered income by developing other revenue streams, increasing unrestricted income and identifying opportunities for growth. This means they are looking for someone who is outward-facing, entrepreneurial and confident in spotting opportunities, building relationships and turning ideas into action.This is a genuine opportunity to shape the future of a well-regarded organisation with strong local roots, a clear purpose and real potential for further development.The RoleAs Chief Executive, you will provide overall strategic and operational leadership, working closely with the Board of Trustees to deliver the organisation s vision, business plan and long-term sustainability.You will lead the organisation externally with commissioners, funders, partners, businesses and other stakeholders, while also ensuring that services remain high quality, responsive and financially sustainable.Key Responsibilities Lead the charity as its senior representative and ambassador, building strong external relationships and raising the organisation s profileWork with the Board to shape and deliver strategy, business planning and long-term sustainabilityDrive service development and identify opportunities to grow and expand reach and impactDevelop and diversify income streams, with a strong emphasis on reducing reliance on grants and tendersOversee service delivery, operations and organisational performanceLead and develop staff, volunteers and senior managersEnsure effective financial management, governance, compliance and risk management About YouThis role is likely to suit someone who enjoys building organisations, growing services, developing new income opportunities and working externally as well as internally. You will understand how to balance mission with sustainability and will be motivated by the chance to lead an organisation that is ambitious about both its impact and its future.Essential experience Senior leadership experience in a charity, not-for-profit or other relevant organisation, or in a comparable leadership role with clearly transferable experiencePartnership development and external stakeholder managementBusiness planning, service development and organisational growthIncome generation, fundraising, contract management or commercial developmentFinancial management, including budgeting and delivery against income and cost targetsLeading and developing staff and teamsGovernance, risk management and implementing effective controls Desirable experience Experience or knowledge of disability, sensory support, health, social care or community servicesExperience of leading organisational change Essential skills and attributes Strategic and commercially awareStrong leadership and relationship-building skillsA confident communicator who can influence and inspire confidenceAble to identify opportunities and turn them into practical actionInclusive, resilient and collaborative in approachUnderstanding of, or empathy with, the people and communities SAM supports Additional requirements Degree-level education or equivalent professional qualificationAccess to a car for work purposesClean driving licenceHead Office is in Gateshead and there is a second premises in South Shields. You will be required to physically cover both offices Equality and Diversity"We value diversity and promote equality. We welcome applications from all sections of society and are happy to discuss reasonable adjustments to support your application."What happens next?Please apply online. The agent, Hiring People, will then contact you directly about the next steps. If shortlisted, you may be asked to complete a short video interview. Please be sure to check your junk/spam.Candidates must be eligible to live and work in the UK.
About The Role What you can expect from us We offer a competitive salary of £59,800 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the role We are now recruiting a Senior HR Business Partner on a 12 month Fixed term contract to support business areas in achieving their corporate objectives, with a clear understanding of business priorities, providing informative data and analysis to inform decisions and supporting all organisational change. This role will be home based with no daily requirement to attend the office but the appointed candidate will be required to attend meetings across our North West offices (Didsbury, Liverpool and Accrington) as the business requires. As part of the wider HR Management team, they will ensure effective and pro-active services are delivered across the business, continually horizon scanning best practice on people management including relevant employment law changes, whilst supporting corporate and colleague initiatives. Key Responsibilities Business Partnering With an in-depth knowledge of your allocated business area, be a trusted business partner with the ability to inform and support their business objectives and guide their People Plans. Provide technical expertise on escalated employee relations with ACAS or Tribunal matters, working with external legal advisors, providing assurance to the Executive Team. Where required, support, in conjunction with the Advisory team, on complex people issues, to seek resolution and mitigate risk. Change Management and Organisational Design Provide expertise on organisational change projects and initiatives, providing an overview of all organisational change across the business and taking the lead to support business areas with organisational design, minimising employment risks associated with change. Develop and maintain effective relationships with key stakeholders, including colleague forums as required. Work in partnership with the Reward & Engagement Manager and Resourcing & Talent Manager on aspects of future roles and recruitment needs. Track success measures to ensure organisational change is embedded and any further interventions are implemented to deliver the desired outcomes. People KPI's Collaborate across the HR team to ensure oversight of people performance for your dedicated business area. Proactively report on insight and analysis of all people data, highlighting any trends in performance and/or behaviours across the business to inform and support decisions, providing proposed solutions to mitigate risk and improve performance. Corporate Responsibility Play an active role in corporate forums as required such as OLT, Health & Safety and support the implementation and embedment of wider corporate initiatives and colleague communication. Proactively horizon scan on people management best practice, HR policy framework and provide employment law updates as appropriate to the Executive Team and wider business. Partnership Working Identify, build, and develop an extensive network of internal and external partnerships, acting as an ambassador for Onward. As a member of the HR Management team, you will work proactively and collaboratively on continuous improvement. Collaborate with colleagues or stakeholders on business projects that support our People Strategy. Skills, Knowledge, Experience and potential Experience of working in a shared service environment, with a strong emphasis on great customer service and collaborating with business areas. Excellent working knowledge of Employment Law and best practice Significant experience of working in HR and handling complex employee relations matters and complex organisational change. Proven experience and delivery of TUPE, mergers & acquisitions. Experience in change management, demonstrating effective project management skills, whilst minimising employment risk to the business. Strong and confident communicator with the ability to influence others. Experience in analysing and evaluating data and people insight with options for action to reach sound conclusions. Experience of multi-site & disciplinary environment Excellent oral and written communications Excellent knowledge of Microsoft Office Desirable: Relevant sector experience Qualification Essential CIPD Level 5 Qualified or equivalent significant experience About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Apr 13, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £59,800 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the role We are now recruiting a Senior HR Business Partner on a 12 month Fixed term contract to support business areas in achieving their corporate objectives, with a clear understanding of business priorities, providing informative data and analysis to inform decisions and supporting all organisational change. This role will be home based with no daily requirement to attend the office but the appointed candidate will be required to attend meetings across our North West offices (Didsbury, Liverpool and Accrington) as the business requires. As part of the wider HR Management team, they will ensure effective and pro-active services are delivered across the business, continually horizon scanning best practice on people management including relevant employment law changes, whilst supporting corporate and colleague initiatives. Key Responsibilities Business Partnering With an in-depth knowledge of your allocated business area, be a trusted business partner with the ability to inform and support their business objectives and guide their People Plans. Provide technical expertise on escalated employee relations with ACAS or Tribunal matters, working with external legal advisors, providing assurance to the Executive Team. Where required, support, in conjunction with the Advisory team, on complex people issues, to seek resolution and mitigate risk. Change Management and Organisational Design Provide expertise on organisational change projects and initiatives, providing an overview of all organisational change across the business and taking the lead to support business areas with organisational design, minimising employment risks associated with change. Develop and maintain effective relationships with key stakeholders, including colleague forums as required. Work in partnership with the Reward & Engagement Manager and Resourcing & Talent Manager on aspects of future roles and recruitment needs. Track success measures to ensure organisational change is embedded and any further interventions are implemented to deliver the desired outcomes. People KPI's Collaborate across the HR team to ensure oversight of people performance for your dedicated business area. Proactively report on insight and analysis of all people data, highlighting any trends in performance and/or behaviours across the business to inform and support decisions, providing proposed solutions to mitigate risk and improve performance. Corporate Responsibility Play an active role in corporate forums as required such as OLT, Health & Safety and support the implementation and embedment of wider corporate initiatives and colleague communication. Proactively horizon scan on people management best practice, HR policy framework and provide employment law updates as appropriate to the Executive Team and wider business. Partnership Working Identify, build, and develop an extensive network of internal and external partnerships, acting as an ambassador for Onward. As a member of the HR Management team, you will work proactively and collaboratively on continuous improvement. Collaborate with colleagues or stakeholders on business projects that support our People Strategy. Skills, Knowledge, Experience and potential Experience of working in a shared service environment, with a strong emphasis on great customer service and collaborating with business areas. Excellent working knowledge of Employment Law and best practice Significant experience of working in HR and handling complex employee relations matters and complex organisational change. Proven experience and delivery of TUPE, mergers & acquisitions. Experience in change management, demonstrating effective project management skills, whilst minimising employment risk to the business. Strong and confident communicator with the ability to influence others. Experience in analysing and evaluating data and people insight with options for action to reach sound conclusions. Experience of multi-site & disciplinary environment Excellent oral and written communications Excellent knowledge of Microsoft Office Desirable: Relevant sector experience Qualification Essential CIPD Level 5 Qualified or equivalent significant experience About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £59,800 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. Onward Home has a number of colleagues forums to drive positive change and culture including our Colleague Forum, D&I and BAME Network. About the role We're looking for an experienced Project Management Manager to embed and further develop a consistent, organisation wide approach to project management at Onward. The role will support the delivery of change across the business - from full end to end projects to smaller, short term improvement initiatives. A significant proportion of the project portfolio will focus on finance systems and related change , so previous experience of delivering projects in a finance systems environment would be highly beneficial, although not essential . This is a home based role , with regular travel to our offices across the North West for project meetings, workshops and training. What you'll be doing Project delivery and governance Create, manage and adapt project plans to meet changing business needs Lead the day to day delivery of projects, ensuring they are delivered on time, within budget and to a high standard Deliver complex change projects, including projects linked to finance systems and financial processes Use and further develop Onward's project management methodology to ensure a consistent, fit for purpose approach across the organisation Leadership and culture Manage team budgets, resources and priorities to deliver agreed performance targets and high levels of customer satisfaction Lead and develop a small team, supporting them to deliver high quality project work Drive culture change across the organisation, aligned to Onward's values Project support and expertise Provide expert project management advice, facilitation and support to Project Leads and Sponsors on major business improvement projects Help teams overcome barriers, manage risks and resolve issues to keep projects moving forward Training and capability building Identify project management training needs through performance monitoring and project reviews Commission and deliver training to ensure Onward's project management capability remains strong and effective Partnership working Build strong internal partnerships and stakeholder relationships, including close working with Finance and Digital colleagues Ensure the organisation's interests are well represented and understood across projects What we're looking for Essential Proven experience of delivering high levels of customer service, with strong stakeholder engagement and management skills A strong track record of successfully delivering business improvement and change projects Detailed knowledge of project management principles and approaches Experience of translating strategic objectives into operational plans and delivering them successfully Experience of leading and developing a small team, with strong time, task and risk management skills Confidence interpreting complex data and using it to inform business decisions Good IT skills, including Microsoft Office to at least intermediate level Qualifications Desirable Educated to A level standard or equivalent experience A recognised project management qualification Experience of delivering projects involving finance systems, financial processes or system implementations About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Apr 02, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £59,800 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. Onward Home has a number of colleagues forums to drive positive change and culture including our Colleague Forum, D&I and BAME Network. About the role We're looking for an experienced Project Management Manager to embed and further develop a consistent, organisation wide approach to project management at Onward. The role will support the delivery of change across the business - from full end to end projects to smaller, short term improvement initiatives. A significant proportion of the project portfolio will focus on finance systems and related change , so previous experience of delivering projects in a finance systems environment would be highly beneficial, although not essential . This is a home based role , with regular travel to our offices across the North West for project meetings, workshops and training. What you'll be doing Project delivery and governance Create, manage and adapt project plans to meet changing business needs Lead the day to day delivery of projects, ensuring they are delivered on time, within budget and to a high standard Deliver complex change projects, including projects linked to finance systems and financial processes Use and further develop Onward's project management methodology to ensure a consistent, fit for purpose approach across the organisation Leadership and culture Manage team budgets, resources and priorities to deliver agreed performance targets and high levels of customer satisfaction Lead and develop a small team, supporting them to deliver high quality project work Drive culture change across the organisation, aligned to Onward's values Project support and expertise Provide expert project management advice, facilitation and support to Project Leads and Sponsors on major business improvement projects Help teams overcome barriers, manage risks and resolve issues to keep projects moving forward Training and capability building Identify project management training needs through performance monitoring and project reviews Commission and deliver training to ensure Onward's project management capability remains strong and effective Partnership working Build strong internal partnerships and stakeholder relationships, including close working with Finance and Digital colleagues Ensure the organisation's interests are well represented and understood across projects What we're looking for Essential Proven experience of delivering high levels of customer service, with strong stakeholder engagement and management skills A strong track record of successfully delivering business improvement and change projects Detailed knowledge of project management principles and approaches Experience of translating strategic objectives into operational plans and delivering them successfully Experience of leading and developing a small team, with strong time, task and risk management skills Confidence interpreting complex data and using it to inform business decisions Good IT skills, including Microsoft Office to at least intermediate level Qualifications Desirable Educated to A level standard or equivalent experience A recognised project management qualification Experience of delivering projects involving finance systems, financial processes or system implementations About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
