The national salary is £68,967 - £78,842, London salary is £73,115 - £83,585. Your salary will be dependent on your base location Working Pattern Full Time Vacancy Approach External Location National Region National Closing Date 30-Jul-2025 Post Type Permanent Grade 6 Number of jobs available 1 Reserve List 12 Months Job ID 7859 Descriptions & requirements Overview Property Directorate is a customer service organisation that exists to enable our customers to perform to their best. We do this by providing working environments in which our customers want to work, and which support them in delivering their outputs efficiently, and by providing high quality, easy to use services. We manage one of the most diverse and complex estates in Government, hosted in MoJ, including the estates of the Home Office, Prisons, Probation, MoJ HQ and Arm's Length Bodies (ALBs) We provide specialist services including facilities management, health & safety, fire safety and security; technical design expertise and sustainability, our cluster partners are supported by account management teams, and we have business management teams supporting the overall Directorate. Our portfolio consists of properties valued at £8.5bn for the MoJ alone. We work closely with our cluster partners and the Government Property Agency, encouraging healthy collaboration and driving a professional service delivery approach. We continue to deliver new ways of working across the estates cluster - leading on the scale and pace of activity on this for central government - providing more dynamic and flexible workspace while reducing the cost of the estate. Team Overview This is an exciting and challenging role leading an award-winning Technical Standards and Digital team that is vital in the execution of several key MoJ and Government policies that will have a major effect on the Prison sector. This role sits within the Prison Infrastructure and Technical Standards Division and will be a key member of the Senior Leadership Team (SLT) of this division and will be responsible for the overall leadership and management of the Technical Standards and Digital team which includes the BIM and MMC team. The role will help shape the direction of the estate for the foreseeable future through the leadership of the teams responsible for Technical Specifications and Design Guides. The Technical Services & Design Lead is responsible for managing and developing the technical specifications and design guides for both Custodial facilities and a proportion of Home Office facilities. The individual will also play a key role in the transition of the new ISO19650 BIM requirements into current and future programmes and will assist in implementing the MoJ's MMC strategy alongside the Head of BIM & MMC role. As such, this will be a greatly rewarding and challenging post for a high calibre individual who is well organised, flexible, and able to work to tight deadlines with experience of leading teams to implement fundamental change and improvement. The role will require senior management engagement (including to Ministers), liaising with other government departments to develop a suite of fit for purpose and forward-thinking design guides, and will foster innovation, share lessons learned, and promoting technical standards internally and externally to move the construction industry forwards. Your input will be integral to drive forward the leading role MoJ has played across Government in terms of Digital, MMC and Platform approaches. This is excellent opportunity to balance your senior management skills with your technical expertise. Job Description, Duties and Responsibilities - We are looking for a talented individual to lead this team and use their knowledge, experience and drive to implement and embed existing strategies, whilst continuing to develop and improve technical specifications and design guides for the future. Responsibilities will include the following: Specifications & Design Guides Ensuring that design standards, specifications and guides are compliant with legislation, fit for purpose and provide value for money. Continue to rationalise specifications and seek avenues to harmonise across the MoJ's assets and wider Government Departments. Develop systems and products that meeting MoJ's needs, such as Net Zero, reducing reoffending and providing safer, compliant environments. Support the project teams in all design matters where specialist advice is needed to overcome challenges or uncertainty. Chair the MoJ Standards Governance Board, seeking stakeholders' agreement to all changes. Consider and make decisions on all Value Engineering that relates to technical specifications and consider all non-compliance requests through a derogation process. Support both new and existing suppliers understanding of MoJ's requirements and where applicable oversee the product testing procedure and product acceptance criteria. Team Management Responsible for the overall leadership and management of the Technical Standards and Digital team which includes the BIM and MMC team. General management of the technical team, providing clear direction and focus to a busy team, visibly championing the changes which deliver greater efficiencies. Continue to improve processes and develop strategies to implement on projects at differing stages. Promote & support wellbeing and personal development in a team spread nationally. Seek funding and develop the required business cases and justifications for projects or specific work tasks. Leadership is a critical element of this role, as is the ability to prioritise and manage a workload, analyse complex information, present recommendations and make effective decisions. Skills and Experience You should be able to work with minimum supervision, taking responsibility and accountability for outcomes. Experience of tackling problems and finding suitable solutions for end customer requirements. Experience of effectively working through a diverse range of stakeholders, to achieve successful outcomes. You should have experience of delivering projects to a standard control framework process. Leading a varied and senior team of professionals to deliver ambitious targets Setting strategy to a 5-year horizon Complex stakeholder management Leading role in complex and high value project/framework procurement processes Risk management and opportunity and benefits realisation Skills: A strong communicator and able to present confidently to a wide range of audiences A strong delivery and commercial focus with understanding of potential cost reduction strategies and leveraging purchasing power to drive savings and benefits IT literate Highly Desirable Knowledge of the wider (global) offsite market Knowledge of RIBA stages and experience of construction projects Contract management experience such as PPC 2000, NEC3 forms of contracts and contract remedies. Understating of Project Management techniques and processes Awareness of Government Property Profession Qualifications Undergraduate Degree or equivalent in a related subject (e.g. project management, quantity surveying, design/architectural, building surveyor, engineering, construction or relevant subject matter). Accreditation with an engineering or design/architectural institution Government Property Profession (GPP) Technical Skills The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at: Property Professional Expertise A Analytical Decision Making W Technology and Innovation A Behaviours We will assess you against these behaviours during the selection process: Leadership Changing and Improving The Property Directorate offers a flexible working system in many teams. The Directorate is supportive of and encourages flexible working. Non-civil service candidates would typically start on the pay band minimum. Additional Information We can offer you: Annual leave of 25 days rising to 30 days after 5 years, plus bank holidays, 5 days paid volunteering leave. Beneficial working arrangements including flexible working options, hybrid working, as well as part time and job sharing. The Ministry of Justice places significant emphasis on learning and development, offering all employees a minimum of five days of dedicated learning each year. Our Property team has access to a wide range of opportunities, including fully funded vocational programmes, professional accreditation, seminars, conferences, e-learning platforms, and industry-leading training. . click apply for full job details
Jul 27, 2025
Full time
The national salary is £68,967 - £78,842, London salary is £73,115 - £83,585. Your salary will be dependent on your base location Working Pattern Full Time Vacancy Approach External Location National Region National Closing Date 30-Jul-2025 Post Type Permanent Grade 6 Number of jobs available 1 Reserve List 12 Months Job ID 7859 Descriptions & requirements Overview Property Directorate is a customer service organisation that exists to enable our customers to perform to their best. We do this by providing working environments in which our customers want to work, and which support them in delivering their outputs efficiently, and by providing high quality, easy to use services. We manage one of the most diverse and complex estates in Government, hosted in MoJ, including the estates of the Home Office, Prisons, Probation, MoJ HQ and Arm's Length Bodies (ALBs) We provide specialist services including facilities management, health & safety, fire safety and security; technical design expertise and sustainability, our cluster partners are supported by account management teams, and we have business management teams supporting the overall Directorate. Our portfolio consists of properties valued at £8.5bn for the MoJ alone. We work closely with our cluster partners and the Government Property Agency, encouraging healthy collaboration and driving a professional service delivery approach. We continue to deliver new ways of working across the estates cluster - leading on the scale and pace of activity on this for central government - providing more dynamic and flexible workspace while reducing the cost of the estate. Team Overview This is an exciting and challenging role leading an award-winning Technical Standards and Digital team that is vital in the execution of several key MoJ and Government policies that will have a major effect on the Prison sector. This role sits within the Prison Infrastructure and Technical Standards Division and will be a key member of the Senior Leadership Team (SLT) of this division and will be responsible for the overall leadership and management of the Technical Standards and Digital team which includes the BIM and MMC team. The role will help shape the direction of the estate for the foreseeable future through the leadership of the teams responsible for Technical Specifications and Design Guides. The Technical Services & Design Lead is responsible for managing and developing the technical specifications and design guides for both Custodial facilities and a proportion of Home Office facilities. The individual will also play a key role in the transition of the new ISO19650 BIM requirements into current and future programmes and will assist in implementing the MoJ's MMC strategy alongside the Head of BIM & MMC role. As such, this will be a greatly rewarding and challenging post for a high calibre individual who is well organised, flexible, and able to work to tight deadlines with experience of leading teams to implement fundamental change and improvement. The role will require senior management engagement (including to Ministers), liaising with other government departments to develop a suite of fit for purpose and forward-thinking design guides, and will foster innovation, share lessons learned, and promoting technical standards internally and externally to move the construction industry forwards. Your input will be integral to drive forward the leading role MoJ has played across Government in terms of Digital, MMC and Platform approaches. This is excellent opportunity to balance your senior management skills with your technical expertise. Job Description, Duties and Responsibilities - We are looking for a talented individual to lead this team and use their knowledge, experience and drive to implement and embed existing strategies, whilst continuing to develop and improve technical specifications and design guides for the future. Responsibilities will include the following: Specifications & Design Guides Ensuring that design standards, specifications and guides are compliant with legislation, fit for purpose and provide value for money. Continue to rationalise specifications and seek avenues to harmonise across the MoJ's assets and wider Government Departments. Develop systems and products that meeting MoJ's needs, such as Net Zero, reducing reoffending and providing safer, compliant environments. Support the project teams in all design matters where specialist advice is needed to overcome challenges or uncertainty. Chair the MoJ Standards Governance Board, seeking stakeholders' agreement to all changes. Consider and make decisions on all Value Engineering that relates to technical specifications and consider all non-compliance requests through a derogation process. Support both new and existing suppliers understanding of MoJ's requirements and where applicable oversee the product testing procedure and product acceptance criteria. Team Management Responsible for the overall leadership and management of the Technical Standards and Digital team which includes the BIM and MMC team. General management of the technical team, providing clear direction and focus to a busy team, visibly championing the changes which deliver greater efficiencies. Continue to improve processes and develop strategies to implement on projects at differing stages. Promote & support wellbeing and personal development in a team spread nationally. Seek funding and develop the required business cases and justifications for projects or specific work tasks. Leadership is a critical element of this role, as is the ability to prioritise and manage a workload, analyse complex information, present recommendations and make effective decisions. Skills and Experience You should be able to work with minimum supervision, taking responsibility and accountability for outcomes. Experience of tackling problems and finding suitable solutions for end customer requirements. Experience of effectively working through a diverse range of stakeholders, to achieve successful outcomes. You should have experience of delivering projects to a standard control framework process. Leading a varied and senior team of professionals to deliver ambitious targets Setting strategy to a 5-year horizon Complex stakeholder management Leading role in complex and high value project/framework procurement processes Risk management and opportunity and benefits realisation Skills: A strong communicator and able to present confidently to a wide range of audiences A strong delivery and commercial focus with understanding of potential cost reduction strategies and leveraging purchasing power to drive savings and benefits IT literate Highly Desirable Knowledge of the wider (global) offsite market Knowledge of RIBA stages and experience of construction projects Contract management experience such as PPC 2000, NEC3 forms of contracts and contract remedies. Understating of Project Management techniques and processes Awareness of Government Property Profession Qualifications Undergraduate Degree or equivalent in a related subject (e.g. project management, quantity surveying, design/architectural, building surveyor, engineering, construction or relevant subject matter). Accreditation with an engineering or design/architectural institution Government Property Profession (GPP) Technical Skills The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at: Property Professional Expertise A Analytical Decision Making W Technology and Innovation A Behaviours We will assess you against these behaviours during the selection process: Leadership Changing and Improving The Property Directorate offers a flexible working system in many teams. The Directorate is supportive of and encourages flexible working. Non-civil service candidates would typically start on the pay band minimum. Additional Information We can offer you: Annual leave of 25 days rising to 30 days after 5 years, plus bank holidays, 5 days paid volunteering leave. Beneficial working arrangements including flexible working options, hybrid working, as well as part time and job sharing. The Ministry of Justice places significant emphasis on learning and development, offering all employees a minimum of five days of dedicated learning each year. Our Property team has access to a wide range of opportunities, including fully funded vocational programmes, professional accreditation, seminars, conferences, e-learning platforms, and industry-leading training. . click apply for full job details
Managing Consultant - Transport - Digital Trust and Cyber Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Transport community as a Cyber Security Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping thetransport sector and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring Be part of a mission that matters-help protect critical infrastructure and safeguard personal data in an increasingly digital world. What you can expect Expand our cyber transformationteam, by helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Fuel your passion for transforming the future of transport by empowering organisations to design, develop, and deliver cutting-edge, innovative solutions that drive real impact. You will be a trusted advisor to bring ablend of insight and expertise to our clients most complex challenges by uniting our deep knowledge across transport, utilities, and critical national infrastructure. Contribute to thought leadership and the development of market-relevant offerings that showcase innovation and deliver value to clients Qualifications Essential requirements Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. 7+ years of professional experience within the transport sector. An established network of senior stakeholders within transport, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships Driving sales and business development across the transport sector while playing a key leadership role within our Digital Trust and Cyber Security team. Cultivating and managing strong networks and strategic client relationships-typically at CIO, CFO, COO, CISO, or Head of Technology level-across a diverse range of organisations within the transport sector. Qualifications such as CISSP, CISM, and GISCP, ISA 62443 (or equivalent) preferred. Experience of the application of key cyber security standards and best practices such as ISO 27001, IEC 62443, NIS regulations and NIS CAF. Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1 : 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working - Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Jul 27, 2025
Full time
Managing Consultant - Transport - Digital Trust and Cyber Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Transport community as a Cyber Security Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping thetransport sector and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring Be part of a mission that matters-help protect critical infrastructure and safeguard personal data in an increasingly digital world. What you can expect Expand our cyber transformationteam, by helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Fuel your passion for transforming the future of transport by empowering organisations to design, develop, and deliver cutting-edge, innovative solutions that drive real impact. You will be a trusted advisor to bring ablend of insight and expertise to our clients most complex challenges by uniting our deep knowledge across transport, utilities, and critical national infrastructure. Contribute to thought leadership and the development of market-relevant offerings that showcase innovation and deliver value to clients Qualifications Essential requirements Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. 7+ years of professional experience within the transport sector. An established network of senior stakeholders within transport, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships Driving sales and business development across the transport sector while playing a key leadership role within our Digital Trust and Cyber Security team. Cultivating and managing strong networks and strategic client relationships-typically at CIO, CFO, COO, CISO, or Head of Technology level-across a diverse range of organisations within the transport sector. Qualifications such as CISSP, CISM, and GISCP, ISA 62443 (or equivalent) preferred. Experience of the application of key cyber security standards and best practices such as ISO 27001, IEC 62443, NIS regulations and NIS CAF. Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1 : 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working - Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 27, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Head of Digital Consumer Experience Capabilities City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role You will be a critical leader within the global digital squad, operating as part of the wider global ecommerce acceleration team within OX. You will be directly working with other global heads (Retail Media and Commercial) and partnering with the eCommerce Area Directors (EU, LATAM, ASEAN, MENAP) to deliver your vision for this role. To achieve your vision, you will have to continuously build a nurture a global a community of local Digital shelf managers across the world, who will both execute your vision, and be your ultimate measure of success; Improved KPIs at the front line to deliver an online Consumer WOW. Your responsibility falls into 2 buckets: building ecommerce execution muscle in the IMEx to outperform today, and to pioneer future solutions to bring competitive advantage to Reckitt ecommerce in future. To be successful, you will need leverage eCommerce, sales and marketing teams all over the world, with the objective to accelerate growth and fuel our OX mission to 'accelerate IMEx to be a world class omni sales organisation. Your ideas and solutions have to be impactful and adaptable to the biggest online platforms (Amazon, Shopee, Meli), and be useful across the vastly different markets we operate in. Driving adoption of tools, best practices and capabilities to improve performance and online experience will be a core KPI in this role. Your responsibilities You will operate in a matrix organisation within OX, solving for consumer and best outcome. You will be responsible of driving the Digital Shelf and Consumer Experience global growth and strategy by building, defining and pioneering on capabilities, best practices, guidance and standards of excellence. Digital Shelf Analytics: assess and onboard the best global partners to monitor the markets online execution. Define kpis and targets by region and ensure a high level of tool adoption and proficiency across markets Content Excellence: provide the local markets best practices toolkits to get content presence and quality across all the customer platforms based on shopping journeys and platform specific. Tool pioneering: constantly assess external partners and partner with internal IT&D team to provide the markets with the best-in-class tools (including AI and genAI) to drive excellent execution. Ratings & Reviews strategy: be responsible for the sampling, syndication and insights collection strategy for ratings and reviews to be implemented across markets and platforms. Brand strategy implementation: partner with global brand team to ensure the best digital strategy and content materials for the local markets Eventing support: provide guidance on jobs to be done and perfect execution during ecommerce events (like Black Friday, Prime Day) Training local teams: identify capabilities and skill gaps at a local level and accordingly define training plans to establish global standards of excellence. The experience we're looking for Curiosity, proactivity and growth mindset to seek for new opportunities to improve consumer experience Documented evidence of excellent collaboration, influencing and team work to achieve results at scale Higher change and people agility Experience in FMCG eCommerce, Pure player platforms or similar global roles. Flexibility and agility to quickly adjust to a dynamic work environment and constantly changing online and consumer landscape Functional expert in all digital shelf with local market experience preferred Deep understanding of the 'eCommerce Formula', drivers and enablers The skills for success Ecommerce, Analysing sales and Ecommerce data FMCG strong stakeholder management strategic. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Jul 27, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Head of Digital Consumer Experience Capabilities City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role You will be a critical leader within the global digital squad, operating as part of the wider global ecommerce acceleration team within OX. You will be directly working with other global heads (Retail Media and Commercial) and partnering with the eCommerce Area Directors (EU, LATAM, ASEAN, MENAP) to deliver your vision for this role. To achieve your vision, you will have to continuously build a nurture a global a community of local Digital shelf managers across the world, who will both execute your vision, and be your ultimate measure of success; Improved KPIs at the front line to deliver an online Consumer WOW. Your responsibility falls into 2 buckets: building ecommerce execution muscle in the IMEx to outperform today, and to pioneer future solutions to bring competitive advantage to Reckitt ecommerce in future. To be successful, you will need leverage eCommerce, sales and marketing teams all over the world, with the objective to accelerate growth and fuel our OX mission to 'accelerate IMEx to be a world class omni sales organisation. Your ideas and solutions have to be impactful and adaptable to the biggest online platforms (Amazon, Shopee, Meli), and be useful across the vastly different markets we operate in. Driving adoption of tools, best practices and capabilities to improve performance and online experience will be a core KPI in this role. Your responsibilities You will operate in a matrix organisation within OX, solving for consumer and best outcome. You will be responsible of driving the Digital Shelf and Consumer Experience global growth and strategy by building, defining and pioneering on capabilities, best practices, guidance and standards of excellence. Digital Shelf Analytics: assess and onboard the best global partners to monitor the markets online execution. Define kpis and targets by region and ensure a high level of tool adoption and proficiency across markets Content Excellence: provide the local markets best practices toolkits to get content presence and quality across all the customer platforms based on shopping journeys and platform specific. Tool pioneering: constantly assess external partners and partner with internal IT&D team to provide the markets with the best-in-class tools (including AI and genAI) to drive excellent execution. Ratings & Reviews strategy: be responsible for the sampling, syndication and insights collection strategy for ratings and reviews to be implemented across markets and platforms. Brand strategy implementation: partner with global brand team to ensure the best digital strategy and content materials for the local markets Eventing support: provide guidance on jobs to be done and perfect execution during ecommerce events (like Black Friday, Prime Day) Training local teams: identify capabilities and skill gaps at a local level and accordingly define training plans to establish global standards of excellence. The experience we're looking for Curiosity, proactivity and growth mindset to seek for new opportunities to improve consumer experience Documented evidence of excellent collaboration, influencing and team work to achieve results at scale Higher change and people agility Experience in FMCG eCommerce, Pure player platforms or similar global roles. Flexibility and agility to quickly adjust to a dynamic work environment and constantly changing online and consumer landscape Functional expert in all digital shelf with local market experience preferred Deep understanding of the 'eCommerce Formula', drivers and enablers The skills for success Ecommerce, Analysing sales and Ecommerce data FMCG strong stakeholder management strategic. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
About Us Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this. We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced, creative technologies. The result? Unrivalled experiences for millions of customers worldwide. Betfred's Technology department is driven by innovation, and you'll be at the heart of unlocking our new platform's potential. So, if you want to help shape the future of betting and gaming, then it's to time to join us. Job Purpose We are looking for a Head of Engineering to lead the engineering function for one of our workstreams, which covers a specific area of our technology landscape. Helping us rapidly grow the business and build market share in the UK and emerging new territories. You will be responsible for all Software Engineering, Architecture and Quality Assurance colleagues and processes in that workstream. Job Duties Lead the execution of engineering best practices within one of Betfred's workstreams To operate at scale, you should ensure we have the right capabilities and skills amongst engineers to support and maintain healthy environments, enabling frequent release cadences through automation Maintain strong relationships with internal and external stakeholders Ensure teams are correctly sized, resourced, and that process is established, measured and continuously improved. Alongside HR, maintain a career/skills framework that provides clear career paths and required skills to grow our people Provide process guidance to the product teams, ensure we are maximising throughput, whilst reducing defects between development stages, and reducing the number of defects leaks into production Support the DevOps culture ways of working, ensure teams have the necessary skills and capabilities to build, release and support the workstream's software Line manage the Engineering Managers in your workstream Work closely with support and other technology functions, to ensure we have an effective 3rd line support who are proactively keeping the production systems healthy, identifying and resolving potential problem areas before they become problems Support Betfred objectives and help define the goals and strategies that all engineering teams should work towards. Working closely with your fellow Heads of Engineering's and with other functions within Betfred to define measures and improvements to our engineering capabilities Report back to senior management on engineering personnel, process improvements, impediments Participate and encourage learning activities, promoting the learning culture from within, and identifying knowledge gaps that need to be plugged through internal or external training Work closely with other technology functions, to ensure we have an effective 3rd line support who are proactively keeping the production systems healthy, identifying and resolving potential problem areas before they become problems. To champion technical requirements within your workstream necessary to implement Betfred's Technology Strategy To share learnings and achievements of your workstream with other streams so as to level up the organisation as a whole Knowledge, Skills and Experience Essentials: Proven ability to scale engineering teams in a high-growth business An up to date understanding of modern Software Engineering Strong focus on Quality Assurance best practices across teams Worked in and have a good understanding of Continuous Integration and Deployments. You will have worked on complex systems, in a fast-paced environment. Excellent line management skills, including managing managers, that provide you with the ability to inspire and drive your team of direct reports. An agile mindset and a willingness to optimise your workstream for flow of change Great communication skills both in the form of public speaking and technical writing Metrics-driven approach for effective value delivery Qualifications: • 5+ years of engineering experience, with at least 3 years in a senior management role. • Bachelor's or Master's degree in Computer Science, Engineering, or a related field. What is in it for me? £90,000 - £120,000 per annum, depending on experience Flexi-time (start anywhere between 7am and 10am) Be Rewarded: Earn Extra Rewards: Unlock bonuses and incentives to enhance your income. Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future. Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family. Refer and Earn: Cash-in on our 'Refer a Friend' programme - we're always looking for exceptional individuals like you! Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it. Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences. Get Recognised: Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers. Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers. Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day. Feel Valued: Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule. Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme. Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach. Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more. Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App. Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.
Jul 27, 2025
Full time
About Us Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this. We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced, creative technologies. The result? Unrivalled experiences for millions of customers worldwide. Betfred's Technology department is driven by innovation, and you'll be at the heart of unlocking our new platform's potential. So, if you want to help shape the future of betting and gaming, then it's to time to join us. Job Purpose We are looking for a Head of Engineering to lead the engineering function for one of our workstreams, which covers a specific area of our technology landscape. Helping us rapidly grow the business and build market share in the UK and emerging new territories. You will be responsible for all Software Engineering, Architecture and Quality Assurance colleagues and processes in that workstream. Job Duties Lead the execution of engineering best practices within one of Betfred's workstreams To operate at scale, you should ensure we have the right capabilities and skills amongst engineers to support and maintain healthy environments, enabling frequent release cadences through automation Maintain strong relationships with internal and external stakeholders Ensure teams are correctly sized, resourced, and that process is established, measured and continuously improved. Alongside HR, maintain a career/skills framework that provides clear career paths and required skills to grow our people Provide process guidance to the product teams, ensure we are maximising throughput, whilst reducing defects between development stages, and reducing the number of defects leaks into production Support the DevOps culture ways of working, ensure teams have the necessary skills and capabilities to build, release and support the workstream's software Line manage the Engineering Managers in your workstream Work closely with support and other technology functions, to ensure we have an effective 3rd line support who are proactively keeping the production systems healthy, identifying and resolving potential problem areas before they become problems Support Betfred objectives and help define the goals and strategies that all engineering teams should work towards. Working closely with your fellow Heads of Engineering's and with other functions within Betfred to define measures and improvements to our engineering capabilities Report back to senior management on engineering personnel, process improvements, impediments Participate and encourage learning activities, promoting the learning culture from within, and identifying knowledge gaps that need to be plugged through internal or external training Work closely with other technology functions, to ensure we have an effective 3rd line support who are proactively keeping the production systems healthy, identifying and resolving potential problem areas before they become problems. To champion technical requirements within your workstream necessary to implement Betfred's Technology Strategy To share learnings and achievements of your workstream with other streams so as to level up the organisation as a whole Knowledge, Skills and Experience Essentials: Proven ability to scale engineering teams in a high-growth business An up to date understanding of modern Software Engineering Strong focus on Quality Assurance best practices across teams Worked in and have a good understanding of Continuous Integration and Deployments. You will have worked on complex systems, in a fast-paced environment. Excellent line management skills, including managing managers, that provide you with the ability to inspire and drive your team of direct reports. An agile mindset and a willingness to optimise your workstream for flow of change Great communication skills both in the form of public speaking and technical writing Metrics-driven approach for effective value delivery Qualifications: • 5+ years of engineering experience, with at least 3 years in a senior management role. • Bachelor's or Master's degree in Computer Science, Engineering, or a related field. What is in it for me? £90,000 - £120,000 per annum, depending on experience Flexi-time (start anywhere between 7am and 10am) Be Rewarded: Earn Extra Rewards: Unlock bonuses and incentives to enhance your income. Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future. Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family. Refer and Earn: Cash-in on our 'Refer a Friend' programme - we're always looking for exceptional individuals like you! Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it. Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences. Get Recognised: Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers. Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers. Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day. Feel Valued: Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule. Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme. Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach. Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more. Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App. Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.
Head of Change Delivery - UK Markets page is loaded Head of Change Delivery - UK Markets Apply locations GBR - London time type Full time posted on Posted 9 Days Ago time left to apply End Date: July 29, 2025 (3 days left to apply) job requisition id 341011 Primary Details Time Type: Full timeWorker Type: Employee Head of Change Delivery - UK Markets The Opportunity QBE is seeking a strategic and delivery-focused leader to play a leading role in our 5-year Modernisation Programme looking to transform our technology and business operations. The role will join our Transformation & Technology function as Head of Change Delivery. In this role you'll be responsible for: Shaping and delivering the Technology change roadmap across our UK Markets Business Units (aligning technology with our business strategy to support our ambitious growth targets) Championing innovation and scalability , embedding a culture of continuous improvement with a strong focus on technology trends in UK Retail, Commercial and E-Trade Insurance Lead a team of Programme Managers, Project Managers and Business Analysts, overseeing planning, governance, resource and budget management and ensuring alignment with our delivery standards Your New Role: Lead a team of transformation and technology program and project management professionals assigned to the UK Markets business areas, ensuring successful delivery outcomes. Act as a valued partner to our Business Sponsors, helping to translate business strategy into a deliverable technology roadmap. Contribute to the implementation of project management best practices and oversee project portfolios for transparency and successful execution. Manage budgeted resources by forecasting needs, accounting for expenses, and achieving fiscal responsibility. Collaborate with internal stakeholders to identify and resolve obstacles impacting projects and programs. Develop effective program plans by scoping, budgeting, and establishing delivery timelines and milestones. Monitor project performance metrics to ensure accurate analysis and alignment with business outcomes. Proactively identify and mitigate risks, issues, and concerns across programs. Grow the business acumen of staff supporting specific business areas and allocate resources effectively. Foster a performance enhancement culture through coaching, mentoring, and developing employees. About you Significant experience in the Insurance industry, in particular in UK Retail, Commercial and E-Trade Insurance Experience of influencing at C-Suite level. Experience in managing, prioritising, and scheduling large complex programs and portfolios. Extensive experience in the successful implementation of large-scale business transformation programs and projects. Significant progressive experience in program management, business analytics, business transformation, and change leadership. Experience leading best practice improvements. Experience in demand management processes, planning, and allocating resources. Experience leading large teams and growing professional project management resources. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( ). With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. To find out more about why you should work for QBE, visit our careers website. At My Best - QBE Benefits You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. FOR UK ONLY: As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. To find out more visit our Reward Page QBE Awards Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee You can view all our awards here Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the "apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. We believe this is our moment - what if it was yours too? APPLY NOW and let's make it happen! Skills: Business Transformation, Client Counseling, Coaching for success, Critical Thinking, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Performance Management (PM), Risk Management . click apply for full job details
Jul 26, 2025
Full time
Head of Change Delivery - UK Markets page is loaded Head of Change Delivery - UK Markets Apply locations GBR - London time type Full time posted on Posted 9 Days Ago time left to apply End Date: July 29, 2025 (3 days left to apply) job requisition id 341011 Primary Details Time Type: Full timeWorker Type: Employee Head of Change Delivery - UK Markets The Opportunity QBE is seeking a strategic and delivery-focused leader to play a leading role in our 5-year Modernisation Programme looking to transform our technology and business operations. The role will join our Transformation & Technology function as Head of Change Delivery. In this role you'll be responsible for: Shaping and delivering the Technology change roadmap across our UK Markets Business Units (aligning technology with our business strategy to support our ambitious growth targets) Championing innovation and scalability , embedding a culture of continuous improvement with a strong focus on technology trends in UK Retail, Commercial and E-Trade Insurance Lead a team of Programme Managers, Project Managers and Business Analysts, overseeing planning, governance, resource and budget management and ensuring alignment with our delivery standards Your New Role: Lead a team of transformation and technology program and project management professionals assigned to the UK Markets business areas, ensuring successful delivery outcomes. Act as a valued partner to our Business Sponsors, helping to translate business strategy into a deliverable technology roadmap. Contribute to the implementation of project management best practices and oversee project portfolios for transparency and successful execution. Manage budgeted resources by forecasting needs, accounting for expenses, and achieving fiscal responsibility. Collaborate with internal stakeholders to identify and resolve obstacles impacting projects and programs. Develop effective program plans by scoping, budgeting, and establishing delivery timelines and milestones. Monitor project performance metrics to ensure accurate analysis and alignment with business outcomes. Proactively identify and mitigate risks, issues, and concerns across programs. Grow the business acumen of staff supporting specific business areas and allocate resources effectively. Foster a performance enhancement culture through coaching, mentoring, and developing employees. About you Significant experience in the Insurance industry, in particular in UK Retail, Commercial and E-Trade Insurance Experience of influencing at C-Suite level. Experience in managing, prioritising, and scheduling large complex programs and portfolios. Extensive experience in the successful implementation of large-scale business transformation programs and projects. Significant progressive experience in program management, business analytics, business transformation, and change leadership. Experience leading best practice improvements. Experience in demand management processes, planning, and allocating resources. Experience leading large teams and growing professional project management resources. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( ). With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. To find out more about why you should work for QBE, visit our careers website. At My Best - QBE Benefits You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. FOR UK ONLY: As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. To find out more visit our Reward Page QBE Awards Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee You can view all our awards here Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the "apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. We believe this is our moment - what if it was yours too? APPLY NOW and let's make it happen! Skills: Business Transformation, Client Counseling, Coaching for success, Critical Thinking, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Performance Management (PM), Risk Management . click apply for full job details
Senior Associate, UK Institutional Client Services & Business Development page is loaded Senior Associate, UK Institutional Client Services & Business Development Apply locations London time type Full time posted on Posted 9 Days Ago job requisition id Notes to applicants: Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role. Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer. Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply. The use of Artificial Intelligence during interviews and skill testing is prohibited, unless Dimensional Fund Advisors has authorized such use. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request. Job Description: The UK is a strategic area of focus for the firm, and as such, we are growing our team based in London that focuses on Institutions, Consultant Relations, New Client Acquisition and Client Servicing. We work with large Institutions, Financial Intermediaries, Insurance Companies, Banks and Wealth Managers and by building strong relationships with these organisations, Dimensional is better equipped to understand their investment needs and identify opportunities. The team use their detailed knowledge of the broader investment industry and Dimensional's unique investment approach, to provide solutions for prospects and clients across the region. This is a fantastic opportunity to join a high calibre group of people who demonstrate drive, ambition, and initiative. In return, you will be rewarded with genuine career development opportunities. The Opportunity As a Senior Associate within EMEA's Global Client Group, you would be responsible for supporting activities in business development, relationship management and client servicing. This is a broad role dedicated to building and maintaining relationships with Investment Consultants, large asset owners and decision makers across DB, DC, Insurance, Discretionary Fund Managers and Wealth Managers (including Family Offices). You will play an integral role in delivering high quality relationship management, superior query resolution expertise and highly detailed technical investment support. It will be through the application of these tasks and interactions that you will deliver an outstanding Dimensional experience for our clients. The role reports into the Head of the Client Relationship Group, EMEA, and you'll be aligned to the team focused on the UK Institutional market and benefit from coaching and mentoring from within the team. Responsibilities Support Regional Directors with all aspects of relationship management and business development for both new and existing clients. You will be fully adept at navigating local regulatory, legal and marketing requirements Actively empowered to lead on an agreed group of organisations and implement a proactive outreach strategy. Attend and/or lead appropriate meetings with clients and prospects. Develop and maintain client facing presentations and many other aspects of business development. Assist in procurement activities through Requests for Information, Requests for Proposals or Due Diligence Questionnaires. You will interact with Legal, Compliance, Marketing, Investments, Trading, Operations and Portfolio Analytics teams regularly. Strong articulation of Dimensional's investment approach and how this benefits clients. Maintain up-to-date knowledge of our investment strategies, including opportunities to customise this for segregated accounts. Manage all aspects of Client onboarding, Transition Management and changes/updates to investment guidelines or legal agreements. Maintain client and prospect information in Dimensional's CRM system by accurately and timely recording of activities. Foster and leverage relationships with new colleagues and our other DFA offices. Qualifications Bachelor's Degree, or equivalent, in Finance, Business, Economics or related field preferred. Demonstrate a strong record in delivering exemplary client service. Proven analytical and numeracy skills with a high attention to detail. Excellent time management, prioritisation skills, resourceful and analytical. Strong written and verbal communication skills. Ability to work effectively in a fast-paced environment and to tight deadlines. Confident self-starter capable of managing multiple projects. Strong computer skills with proficiency in Excel, PowerPoint and Word. Hold, or complete the Investment Management Certificate by the end of probation (6 months). Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth. It is the policy of the Company to provide equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.
Jul 26, 2025
Full time
Senior Associate, UK Institutional Client Services & Business Development page is loaded Senior Associate, UK Institutional Client Services & Business Development Apply locations London time type Full time posted on Posted 9 Days Ago job requisition id Notes to applicants: Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role. Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer. Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply. The use of Artificial Intelligence during interviews and skill testing is prohibited, unless Dimensional Fund Advisors has authorized such use. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request. Job Description: The UK is a strategic area of focus for the firm, and as such, we are growing our team based in London that focuses on Institutions, Consultant Relations, New Client Acquisition and Client Servicing. We work with large Institutions, Financial Intermediaries, Insurance Companies, Banks and Wealth Managers and by building strong relationships with these organisations, Dimensional is better equipped to understand their investment needs and identify opportunities. The team use their detailed knowledge of the broader investment industry and Dimensional's unique investment approach, to provide solutions for prospects and clients across the region. This is a fantastic opportunity to join a high calibre group of people who demonstrate drive, ambition, and initiative. In return, you will be rewarded with genuine career development opportunities. The Opportunity As a Senior Associate within EMEA's Global Client Group, you would be responsible for supporting activities in business development, relationship management and client servicing. This is a broad role dedicated to building and maintaining relationships with Investment Consultants, large asset owners and decision makers across DB, DC, Insurance, Discretionary Fund Managers and Wealth Managers (including Family Offices). You will play an integral role in delivering high quality relationship management, superior query resolution expertise and highly detailed technical investment support. It will be through the application of these tasks and interactions that you will deliver an outstanding Dimensional experience for our clients. The role reports into the Head of the Client Relationship Group, EMEA, and you'll be aligned to the team focused on the UK Institutional market and benefit from coaching and mentoring from within the team. Responsibilities Support Regional Directors with all aspects of relationship management and business development for both new and existing clients. You will be fully adept at navigating local regulatory, legal and marketing requirements Actively empowered to lead on an agreed group of organisations and implement a proactive outreach strategy. Attend and/or lead appropriate meetings with clients and prospects. Develop and maintain client facing presentations and many other aspects of business development. Assist in procurement activities through Requests for Information, Requests for Proposals or Due Diligence Questionnaires. You will interact with Legal, Compliance, Marketing, Investments, Trading, Operations and Portfolio Analytics teams regularly. Strong articulation of Dimensional's investment approach and how this benefits clients. Maintain up-to-date knowledge of our investment strategies, including opportunities to customise this for segregated accounts. Manage all aspects of Client onboarding, Transition Management and changes/updates to investment guidelines or legal agreements. Maintain client and prospect information in Dimensional's CRM system by accurately and timely recording of activities. Foster and leverage relationships with new colleagues and our other DFA offices. Qualifications Bachelor's Degree, or equivalent, in Finance, Business, Economics or related field preferred. Demonstrate a strong record in delivering exemplary client service. Proven analytical and numeracy skills with a high attention to detail. Excellent time management, prioritisation skills, resourceful and analytical. Strong written and verbal communication skills. Ability to work effectively in a fast-paced environment and to tight deadlines. Confident self-starter capable of managing multiple projects. Strong computer skills with proficiency in Excel, PowerPoint and Word. Hold, or complete the Investment Management Certificate by the end of probation (6 months). Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth. It is the policy of the Company to provide equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 26, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Who we are Gartner's Consulting business is an extension of Gartner's industry-leading IT Research. From CIOs to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-critical priorities. Leveraging the breadth of Gartner's resources, Consulting is growing rapidly, with unlimited potential to continue expanding our client base. What we do In our Technology Strategy Consulting business, we help the C-suite make the right decisions based on how technology can transform their businesses. In today's world, a consulting firm that is "born digital" (with the ability to directly leverage the full power of Gartner's research and insights) is relevant to the most important strategic decisions any business will make. We deliver value to clients in areas such as IT Strategy Consulting, Benchmarking, Analytics, and Optimization. Typically, this helps Gartner's clients to execute on their strategic priorities, across all sectors, including: Digital Acceleration and Transformation Enterprise Enablement Big Data and Analytics Applications Rationalization Cloud Modernization Sourcing and Ecosystem Optimization Contract and Cost Optimization Cybersecurity and Resilience Due to its current success, Gartner is in the process of expanding its high-performance EMEA Cybersecurity Resilience Consulting practice and is seeking a Director for UKI. We help leading organizations and their executives, CIOs, and CISOs collaborate and optimize their cybersecurity resilience defensibility in an evolving digital and uncertain world. Gartner's trusted data-driven insights give executives confidence to prioritize and make informed decisions about cybersecurity resilience. In today's world, a consulting firm that incorporates security as part of its "DNA", (with the ability to directly leverage the full power of Gartner's security and risk management research and insights in the context of business and technology initiatives) has relevance to the most important strategic decisions any business will make. We work with clients to: Prioritize what to accelerate and where to invest to improve cybersecurity resilient while enabling the business Enable culture hacks to accelerate change and embed security throughout the organization Support digital momentum and value realization in a secure manner What you'll do Our Consulting Associate Directors are responsible for subject matter expertise, high-level project delivery and oversight, client relationship management, and sales support. You will oversee teams and advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes. Developing, building, and maintaining C-level client relationships. Delivering board-level engagement reports and presenting key findings to board-level executives and stakeholders. Managing, mentoring, and growing Gartner consultants Developing thought leadership in at least one core security domain (e.g, Strategy, Operating model, SOC, Threat Modelling, or Security Architecture) Developing, building, and enhancing the Gartner brand with CISOs and leaders across our clients in UKI What you'll need Proven security consulting experience - essential Proven track record of helping to achieve sales targets - essential Superior communication, presentation, and facilitation skills both written and oral - essential Technical security exposure and experience recognized in the industry - essential Relevant security qualifications (e.g., CISM, CISSP) - highly desirable. Consulting experience from a cybersecurity consulting firm - highly desirable Delivery of large transformation programs, interfacing with other technology streams (e.g., digital, cloud modernization, apps) - essential Excellent people skills and customer relationship track record - essential U.K. clearance - essential Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:99076 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Jul 26, 2025
Full time
Who we are Gartner's Consulting business is an extension of Gartner's industry-leading IT Research. From CIOs to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-critical priorities. Leveraging the breadth of Gartner's resources, Consulting is growing rapidly, with unlimited potential to continue expanding our client base. What we do In our Technology Strategy Consulting business, we help the C-suite make the right decisions based on how technology can transform their businesses. In today's world, a consulting firm that is "born digital" (with the ability to directly leverage the full power of Gartner's research and insights) is relevant to the most important strategic decisions any business will make. We deliver value to clients in areas such as IT Strategy Consulting, Benchmarking, Analytics, and Optimization. Typically, this helps Gartner's clients to execute on their strategic priorities, across all sectors, including: Digital Acceleration and Transformation Enterprise Enablement Big Data and Analytics Applications Rationalization Cloud Modernization Sourcing and Ecosystem Optimization Contract and Cost Optimization Cybersecurity and Resilience Due to its current success, Gartner is in the process of expanding its high-performance EMEA Cybersecurity Resilience Consulting practice and is seeking a Director for UKI. We help leading organizations and their executives, CIOs, and CISOs collaborate and optimize their cybersecurity resilience defensibility in an evolving digital and uncertain world. Gartner's trusted data-driven insights give executives confidence to prioritize and make informed decisions about cybersecurity resilience. In today's world, a consulting firm that incorporates security as part of its "DNA", (with the ability to directly leverage the full power of Gartner's security and risk management research and insights in the context of business and technology initiatives) has relevance to the most important strategic decisions any business will make. We work with clients to: Prioritize what to accelerate and where to invest to improve cybersecurity resilient while enabling the business Enable culture hacks to accelerate change and embed security throughout the organization Support digital momentum and value realization in a secure manner What you'll do Our Consulting Associate Directors are responsible for subject matter expertise, high-level project delivery and oversight, client relationship management, and sales support. You will oversee teams and advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes. Developing, building, and maintaining C-level client relationships. Delivering board-level engagement reports and presenting key findings to board-level executives and stakeholders. Managing, mentoring, and growing Gartner consultants Developing thought leadership in at least one core security domain (e.g, Strategy, Operating model, SOC, Threat Modelling, or Security Architecture) Developing, building, and enhancing the Gartner brand with CISOs and leaders across our clients in UKI What you'll need Proven security consulting experience - essential Proven track record of helping to achieve sales targets - essential Superior communication, presentation, and facilitation skills both written and oral - essential Technical security exposure and experience recognized in the industry - essential Relevant security qualifications (e.g., CISM, CISSP) - highly desirable. Consulting experience from a cybersecurity consulting firm - highly desirable Delivery of large transformation programs, interfacing with other technology streams (e.g., digital, cloud modernization, apps) - essential Excellent people skills and customer relationship track record - essential U.K. clearance - essential Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:99076 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 26, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
What's the role? At Hilti, we're always on the lookout for passionate engineering professionals ready to shape the future of construction. Whether your expertise lies in Mechanical, Structural, Civil, Materials, Chemical, Fire Engineering, or Building Information Modelling (BIM), we offer a highly dynamic and innovative environment where your skills can thrive-supported by world-class training, strong mentorship, and a global network of experts. If you're collaborative, curious, and driven by solving complex challenges, we'd love to connect with you. While our most current engineering and BIM roles are listed on our Careers Site, we understand that the perfect opportunity might not be available just yet and by joining our Engineering & BIM Talent Community, you'll be the first to know about future openings and will allow our Talent Acquisition team to reach out when roles that align with your background and interests become available. Please note: This is a Talent Community listing, not an active vacancy. It's a great way to get in touch and be part of our Talent Community focused on our Engineering positions. What does the role involve? At Hilti, we offer a wide range of engineering roles across our divisions-each one contributing to our mission of delivering exceptional value to our customers. Our specialist engineering teams work on solutions that include: Passive Fire / Firestop Facade BIM Design Field Engineering Whether you're based in our Manchester office , collaborating behind the scenes on complex solutions including detailed designs or engineering judgments (EJs), or, out in the field meeting customers face-to-face and getting hands-on with the products and demonstrating engineering excellence, no two days are the same. What you need is: Please note, to progress your application it is essential you: Live within a commutable distance of Manchester, for HQ-based roles Have a full, current manual UK driving license and willingness to travel to meet customers, for field-based roles. Able to provide evidence of eligibility to work in the UK. You will also need: You must hold at a minimum a Bachelor's degree in an Engineering subject such as Civil, Mechanical, Structural, or another related field. Solution-oriented approach to provide our best-suited solutions across the industry. To share our values - commitment, teamwork, courage and integrity. Drive, curiosity and a motivated approach to achieve success and overcome challenges. Please note: Each role is unique and will carry individual requirements depending on the position and the division. Who should apply? We're more than just a company-we're a community. At our core, we believe in empowering our employees to succeed both professionally and personally and supporting them every step of the way. What do we offer? At Hilti you'll part of something special - a place where you can grow, surrounded by colleagues who support you, and where your results will be recognised and rewarded. Due to the varying nature of the positions the specific packages will be aligned during the application process with the Talent Acquisition team, however, at a minimum you can expect: Genuine career advancement (more than 80% of all leadership roles are filled internally) 6% employer pension contributions Private Health Insurance and Employee Assistance Programme 33 days holiday (inc. Bank Holidays) plus paid days off for great moments in life - your birthday, moving home, getting married and moments where you may need more support - fertility treatment, neonatal birth, home emergency day. You also have the opportunity to buy additional leave days each year. Paid leave to work on charitable projects Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback Different ways to work flexibly, including working from home and compressed hours Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics Trips to locations such as Milan, New York and global HQ for high performers across all teams Our Regional Head Office is based at Circle Square in Central Manchester, where we're located a short walk from Oxford Road train station and St Peter's Square tram stop. For those who are Manchester-based, we offer a hybrid working pattern between the office and home and different ways to work flexibly so please feel free to talk about what flexibility means to you at your interview.
Jul 25, 2025
Full time
What's the role? At Hilti, we're always on the lookout for passionate engineering professionals ready to shape the future of construction. Whether your expertise lies in Mechanical, Structural, Civil, Materials, Chemical, Fire Engineering, or Building Information Modelling (BIM), we offer a highly dynamic and innovative environment where your skills can thrive-supported by world-class training, strong mentorship, and a global network of experts. If you're collaborative, curious, and driven by solving complex challenges, we'd love to connect with you. While our most current engineering and BIM roles are listed on our Careers Site, we understand that the perfect opportunity might not be available just yet and by joining our Engineering & BIM Talent Community, you'll be the first to know about future openings and will allow our Talent Acquisition team to reach out when roles that align with your background and interests become available. Please note: This is a Talent Community listing, not an active vacancy. It's a great way to get in touch and be part of our Talent Community focused on our Engineering positions. What does the role involve? At Hilti, we offer a wide range of engineering roles across our divisions-each one contributing to our mission of delivering exceptional value to our customers. Our specialist engineering teams work on solutions that include: Passive Fire / Firestop Facade BIM Design Field Engineering Whether you're based in our Manchester office , collaborating behind the scenes on complex solutions including detailed designs or engineering judgments (EJs), or, out in the field meeting customers face-to-face and getting hands-on with the products and demonstrating engineering excellence, no two days are the same. What you need is: Please note, to progress your application it is essential you: Live within a commutable distance of Manchester, for HQ-based roles Have a full, current manual UK driving license and willingness to travel to meet customers, for field-based roles. Able to provide evidence of eligibility to work in the UK. You will also need: You must hold at a minimum a Bachelor's degree in an Engineering subject such as Civil, Mechanical, Structural, or another related field. Solution-oriented approach to provide our best-suited solutions across the industry. To share our values - commitment, teamwork, courage and integrity. Drive, curiosity and a motivated approach to achieve success and overcome challenges. Please note: Each role is unique and will carry individual requirements depending on the position and the division. Who should apply? We're more than just a company-we're a community. At our core, we believe in empowering our employees to succeed both professionally and personally and supporting them every step of the way. What do we offer? At Hilti you'll part of something special - a place where you can grow, surrounded by colleagues who support you, and where your results will be recognised and rewarded. Due to the varying nature of the positions the specific packages will be aligned during the application process with the Talent Acquisition team, however, at a minimum you can expect: Genuine career advancement (more than 80% of all leadership roles are filled internally) 6% employer pension contributions Private Health Insurance and Employee Assistance Programme 33 days holiday (inc. Bank Holidays) plus paid days off for great moments in life - your birthday, moving home, getting married and moments where you may need more support - fertility treatment, neonatal birth, home emergency day. You also have the opportunity to buy additional leave days each year. Paid leave to work on charitable projects Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback Different ways to work flexibly, including working from home and compressed hours Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics Trips to locations such as Milan, New York and global HQ for high performers across all teams Our Regional Head Office is based at Circle Square in Central Manchester, where we're located a short walk from Oxford Road train station and St Peter's Square tram stop. For those who are Manchester-based, we offer a hybrid working pattern between the office and home and different ways to work flexibly so please feel free to talk about what flexibility means to you at your interview.
Working within the Global People Services (GPS) team, acting as a lead for the UK and Ireland, you'll be working with shaping strategy and acting as the source of truth for the business and clients in terms of employment legislation, local customs and expectations and performing benchmarking to ensure that GoGlobal's offering walks the balance between being competitive but also may be tailored to suit the budget needs of different clients. You will also act as the regional subject matter expert toward clients for special projects such as M&A deals as well as clients looking for other HR advisory and acting as back-up for the Payroll Manager for both countries. Our Country Leads have discretion to take decisions on timing of onboardings, actions to create or improve client satisfaction and determine the performance/development needs of direct reports. Role and Responsibilities: Meet and greet our clients and work with them for onboarding, offboarding and complex queries, act as the subject matter expert toward clients in terms of M&A/TUPE, payroll as a service matters and other HR advisory services Serve as an escalation point for our Account Managers/Clients as well as your own team of Local Representatives, guiding and developing them Keep up-to-date with the latest HR trends and regulatory changes in your region and communicate to the teams as applicable Provide on the ground support which can include answering employee and client queries through to arrangement and maintenance of local mandatory and supplementary benefits Familiar with payroll, having worked in a dual role previously is preferred. Act as a backup for the Payroll Manager, stepping in when required to support payroll processing and resolve any issues to ensure client workers are paid accurately and on time Work closely with Compliance, Regional Payroll Manager and Country Leads team to shape the strategy of the region, including proactively working to ensure processes and practices are suitable for clients, client employees and GoGlobal and recommend changes to our offering to enhance our competitive advantage Manage the Local Representatives and work together with Regional Payroll Manager for Payroll team to ensure the team have the training and development needed to operate independently, track and evaluate their work and act as a coach and mentor for them Other Ad Hoc Projects being requested Work experience as an HR Manager with payroll exposure, and a willingness to be involved in payroll processing when needed In-depth knowledge of labor legislation in the UK and Ireland Organizational skills Great verbal and written communication and negotiation skills Strong analytical and research skills Natural curiosity and love of collaboration Ability to navigate the needs of clients, client employees and internal stakeholders which includes creative problem solving Ability to grasp and use new technology efficiently and effectively Experience of managing and developing a team ABOUT US GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy. Business & Corporate Services provided: Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting Finance Solutions: Accounting & Tax For more information, please visit OVERVIEW We Measure Success by Results, Not Hours Worked No timesheets. At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time. As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames. Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right. We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success. We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like: A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact Collaborating with a diverse, global and supportive team Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth WHY WE ARE DIFFERENT We Make Growing Your Career Possible We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way We're global. We offer career opportunities across the world-whether it's new job roles or international locations English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions We believe flexibility drives success. Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world. Ready to take the next step in your career with us? Apply now! Kindly review the provided privacy notice ( LINK ) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.
Jul 25, 2025
Full time
Working within the Global People Services (GPS) team, acting as a lead for the UK and Ireland, you'll be working with shaping strategy and acting as the source of truth for the business and clients in terms of employment legislation, local customs and expectations and performing benchmarking to ensure that GoGlobal's offering walks the balance between being competitive but also may be tailored to suit the budget needs of different clients. You will also act as the regional subject matter expert toward clients for special projects such as M&A deals as well as clients looking for other HR advisory and acting as back-up for the Payroll Manager for both countries. Our Country Leads have discretion to take decisions on timing of onboardings, actions to create or improve client satisfaction and determine the performance/development needs of direct reports. Role and Responsibilities: Meet and greet our clients and work with them for onboarding, offboarding and complex queries, act as the subject matter expert toward clients in terms of M&A/TUPE, payroll as a service matters and other HR advisory services Serve as an escalation point for our Account Managers/Clients as well as your own team of Local Representatives, guiding and developing them Keep up-to-date with the latest HR trends and regulatory changes in your region and communicate to the teams as applicable Provide on the ground support which can include answering employee and client queries through to arrangement and maintenance of local mandatory and supplementary benefits Familiar with payroll, having worked in a dual role previously is preferred. Act as a backup for the Payroll Manager, stepping in when required to support payroll processing and resolve any issues to ensure client workers are paid accurately and on time Work closely with Compliance, Regional Payroll Manager and Country Leads team to shape the strategy of the region, including proactively working to ensure processes and practices are suitable for clients, client employees and GoGlobal and recommend changes to our offering to enhance our competitive advantage Manage the Local Representatives and work together with Regional Payroll Manager for Payroll team to ensure the team have the training and development needed to operate independently, track and evaluate their work and act as a coach and mentor for them Other Ad Hoc Projects being requested Work experience as an HR Manager with payroll exposure, and a willingness to be involved in payroll processing when needed In-depth knowledge of labor legislation in the UK and Ireland Organizational skills Great verbal and written communication and negotiation skills Strong analytical and research skills Natural curiosity and love of collaboration Ability to navigate the needs of clients, client employees and internal stakeholders which includes creative problem solving Ability to grasp and use new technology efficiently and effectively Experience of managing and developing a team ABOUT US GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy. Business & Corporate Services provided: Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting Finance Solutions: Accounting & Tax For more information, please visit OVERVIEW We Measure Success by Results, Not Hours Worked No timesheets. At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time. As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames. Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right. We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success. We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like: A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact Collaborating with a diverse, global and supportive team Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth WHY WE ARE DIFFERENT We Make Growing Your Career Possible We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way We're global. We offer career opportunities across the world-whether it's new job roles or international locations English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions We believe flexibility drives success. Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world. Ready to take the next step in your career with us? Apply now! Kindly review the provided privacy notice ( LINK ) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 25, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Linklaters is a global law firm, with 31 offices in 21 countries worldwide. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal. Global BD Lead, Energy and Infrastructure - The role: Your role will be to lead the global Energy and Infrastructure business development (BD) team. You will play a critical role in building and managing an energised, focused and high-performing global Energy and Infrastructure BD team that drives BD initiatives to support the practice's growth in line with firm strategy. Develop and lead the execution of a global business development strategy for Energy and Infrastructure, overseeing all business development activities for this practice. Establish close working relationships with partners and other key stakeholders to agree how BD can support the practice in its strategic and go-to-market objectives. Drive the execution of BD initiatives and ensure these efforts are in support of the practice's objectives and wider firm strategy. Set targets and establish key performance indicators and metrics to track the effectiveness of BD efforts for Energy and Infrastructure. Drive the use of product, market and client feedback and insights to help inform and execute the Energy and Infrastructure BD strategy. Support the global Energy and Infrastructure BD team to work across BD - and across the firm - to identify and drive cross-selling opportunities. Support the global Energy and Infrastructure BD team to prioritise efficiently and effectively to ensure ongoing alignment with the firm strategy and the needs of the Energy and Infrastructure practice. Work closely with Sector & Client BD teams to drive the practice's profile and growth in relation to priority sectors and market opportunities. Work closely with Marketing teams to ensure that client and market engagement strategies and campaigns support the delivery of global Energy and Infrastructure BD priorities. Work closely with Pitching teams to ensure that pitches continuously support Energy and Infrastructure to build client relationships and win the right work. Ensure the global team is operating efficiently and efficiently, making best use of the firm's systems and processes, working with BDM Operational Excellence and Planning where necessary to support this. Lead and develop a high performing global team, driving talent development and fostering a positive and inclusive team culture. Global BD Lead, Energy and Infrastructure - What we're looking for: Experience in a BDM leadership and/or client-centric and partner-facing role Long-standing experience of data-driven opportunity spotting, driving profitable revenue and embedding business development best practice Client centric mindset focused on relationship growth and the client experience Strong understanding and experience of marketing legal products Experience leading client feedback conversations with senior clients (General Counsel, Heads of Legal and other senior decision-makers) Excellent knowledge of BDM technology and tools, with a good understanding of the impact of future technologies on BD and client analytics and data, and how to use these tools to deliver opportunities. Comfortable with data, analytics and creating a compelling data-driven narrative to get buy in from partners Evidence of developing measurement strategies, performance metrics, and reporting frameworks to drive growth and focus. Possess strong stakeholder management skills, across all levels, internal and external to marketing. Collaborative, with a global mindset and experienced in leading global, cross-functional teams Global BD Lead, Energy and Infrastructure - What's on offer: This role can be based in our London, Dubai or New York offices, with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include: Health & Wellbeing Private Medical Insurance Free in-house fitness centre and subsidised health club memberships Free onsite GP service and periodic health assessments Finance Pension and flexible savings options Income protection and life assurance Mortgage advice and will-writing services Family & Lifestyle Electric car and cycle to work schemes Emergency family care Additional holiday/birthday leave Maternity/paternity/shared parental leave Travel insurance and season ticket loan Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks) Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal.Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles or for business team roles ).
Jul 25, 2025
Full time
Linklaters is a global law firm, with 31 offices in 21 countries worldwide. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal. Global BD Lead, Energy and Infrastructure - The role: Your role will be to lead the global Energy and Infrastructure business development (BD) team. You will play a critical role in building and managing an energised, focused and high-performing global Energy and Infrastructure BD team that drives BD initiatives to support the practice's growth in line with firm strategy. Develop and lead the execution of a global business development strategy for Energy and Infrastructure, overseeing all business development activities for this practice. Establish close working relationships with partners and other key stakeholders to agree how BD can support the practice in its strategic and go-to-market objectives. Drive the execution of BD initiatives and ensure these efforts are in support of the practice's objectives and wider firm strategy. Set targets and establish key performance indicators and metrics to track the effectiveness of BD efforts for Energy and Infrastructure. Drive the use of product, market and client feedback and insights to help inform and execute the Energy and Infrastructure BD strategy. Support the global Energy and Infrastructure BD team to work across BD - and across the firm - to identify and drive cross-selling opportunities. Support the global Energy and Infrastructure BD team to prioritise efficiently and effectively to ensure ongoing alignment with the firm strategy and the needs of the Energy and Infrastructure practice. Work closely with Sector & Client BD teams to drive the practice's profile and growth in relation to priority sectors and market opportunities. Work closely with Marketing teams to ensure that client and market engagement strategies and campaigns support the delivery of global Energy and Infrastructure BD priorities. Work closely with Pitching teams to ensure that pitches continuously support Energy and Infrastructure to build client relationships and win the right work. Ensure the global team is operating efficiently and efficiently, making best use of the firm's systems and processes, working with BDM Operational Excellence and Planning where necessary to support this. Lead and develop a high performing global team, driving talent development and fostering a positive and inclusive team culture. Global BD Lead, Energy and Infrastructure - What we're looking for: Experience in a BDM leadership and/or client-centric and partner-facing role Long-standing experience of data-driven opportunity spotting, driving profitable revenue and embedding business development best practice Client centric mindset focused on relationship growth and the client experience Strong understanding and experience of marketing legal products Experience leading client feedback conversations with senior clients (General Counsel, Heads of Legal and other senior decision-makers) Excellent knowledge of BDM technology and tools, with a good understanding of the impact of future technologies on BD and client analytics and data, and how to use these tools to deliver opportunities. Comfortable with data, analytics and creating a compelling data-driven narrative to get buy in from partners Evidence of developing measurement strategies, performance metrics, and reporting frameworks to drive growth and focus. Possess strong stakeholder management skills, across all levels, internal and external to marketing. Collaborative, with a global mindset and experienced in leading global, cross-functional teams Global BD Lead, Energy and Infrastructure - What's on offer: This role can be based in our London, Dubai or New York offices, with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include: Health & Wellbeing Private Medical Insurance Free in-house fitness centre and subsidised health club memberships Free onsite GP service and periodic health assessments Finance Pension and flexible savings options Income protection and life assurance Mortgage advice and will-writing services Family & Lifestyle Electric car and cycle to work schemes Emergency family care Additional holiday/birthday leave Maternity/paternity/shared parental leave Travel insurance and season ticket loan Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks) Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal.Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles or for business team roles ).
The Data Management analyst will play an instrumental role in supporting ongoing projects related to data integrity, consumer advocacy, related analytics, and accuracy. The analyst will work with stakeholders to identify opportunities for data accuracy, business process re-engineering, and provide insights to improve data management.You will be reporting to a Senior Manager.You are required to work from Hyderabad as its a Hybrid working (2 days WFO) Key Responsibilities Identify, analyze, and interpret trends and patterns in core Consumer, Clarity and Rent bureau, and Ops processing data to help make business decisions. Design new analytical workflows, processes, and/or optimize existing workflows with the goal to streamline processes and enable other analysts to self-service analytics. Convert high level business requirements into clear technical specifications, process flow diagrams, and queries. Effectively summarize, present actional insights and recommendations to the management team. Be a great story teller! Consult with internal clients on data quality issues and partner with them to set up remediation and monitoring programs. Engage with internal teams like data operation, data governance, compliance, audit, product development, consumer assistance center and gather requirements for business process re-engineering and improving data accuracy. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills Bachelor's degree in Data science, Engineering, Computer Science, Information Management, Statistics, related field, or equivalent experience is required. 2+ years of experience in Data Analytics roles. Expertise in SQL and one of the databases like SQL server, MySQL, or Aurora is required. Experience analyzing large datasets and familiarity with one of analytical tools like Alteryx, Python, SAS, R, or equivalent tool is required. Experience working with BI tools like Tableau, Qlik, and MS Office tools. Experience with Metro2 data quality, public records, credit inquiries and consumer disputes Experience with data modeling, GenAI, machine learning, and tools like Python, Spark, Athena, Hive is desirable. Navigate a rather complex business environment and willingness to learn new business processes, tools and techniques is needed. Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering the list goes on. Experian's strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid /in-office role. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Jul 25, 2025
Full time
The Data Management analyst will play an instrumental role in supporting ongoing projects related to data integrity, consumer advocacy, related analytics, and accuracy. The analyst will work with stakeholders to identify opportunities for data accuracy, business process re-engineering, and provide insights to improve data management.You will be reporting to a Senior Manager.You are required to work from Hyderabad as its a Hybrid working (2 days WFO) Key Responsibilities Identify, analyze, and interpret trends and patterns in core Consumer, Clarity and Rent bureau, and Ops processing data to help make business decisions. Design new analytical workflows, processes, and/or optimize existing workflows with the goal to streamline processes and enable other analysts to self-service analytics. Convert high level business requirements into clear technical specifications, process flow diagrams, and queries. Effectively summarize, present actional insights and recommendations to the management team. Be a great story teller! Consult with internal clients on data quality issues and partner with them to set up remediation and monitoring programs. Engage with internal teams like data operation, data governance, compliance, audit, product development, consumer assistance center and gather requirements for business process re-engineering and improving data accuracy. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills Bachelor's degree in Data science, Engineering, Computer Science, Information Management, Statistics, related field, or equivalent experience is required. 2+ years of experience in Data Analytics roles. Expertise in SQL and one of the databases like SQL server, MySQL, or Aurora is required. Experience analyzing large datasets and familiarity with one of analytical tools like Alteryx, Python, SAS, R, or equivalent tool is required. Experience working with BI tools like Tableau, Qlik, and MS Office tools. Experience with Metro2 data quality, public records, credit inquiries and consumer disputes Experience with data modeling, GenAI, machine learning, and tools like Python, Spark, Athena, Hive is desirable. Navigate a rather complex business environment and willingness to learn new business processes, tools and techniques is needed. Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering the list goes on. Experian's strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid /in-office role. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
As a Software Test Engineer, you will design and implement comprehensive test plans and automated test suites to validate software functionality, performance, and reliability. You'll collaborate with developers and product teams to understand requirements, identify edge cases, and ensure testability throughout the development lifecycle. You will proactively detect, document, and track bugs and work closely with engineering teams to resolve issues quickly. By integrating testing into CI/CD pipelines, you'll help maintain high-quality releases and reduce time to production. You will be reporting to a Senior Manager.You are required to work from Hyderabad for Hybrid mode(2days WFO). Our Environment Systems running on the latest Ruby, Rails, and React. Private Git/GitHub repository, Jira for ticket tracking/scrum sprints, and GitHub for code reviews 1:1 test coverage for most of the codebase and 2:1 for prime areas Mac laptops provided for development Jenkins for continuous integration; deploy to AWS in containers Agile teams comprised of Software Developers and Software Test Engineers About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills 5+ years of hands-on experience of full-stack testing in JavaScript (React, Redux), with an understanding of application behavior and edge cases Backend testing skills, with advanced knowledge for validating data integrity and performance Experienced in using Git, Docker, and CI/CD pipelines to support automated testing, version control, and efficient deployment workflows. Cloud testing experience with AWS, including validating deployments, monitoring performance, and ensuring scalability and reliability in cloud environments. Collaborate with developers, other test team members, and stakeholders, translating our requirements into robust test strategies and ensuring alignment on quality goals. Quick to learn and adapt to new tools and technologies, with improving test coverage, automation, and process efficiency. Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering the list goes on. Experian's strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Jul 25, 2025
Full time
As a Software Test Engineer, you will design and implement comprehensive test plans and automated test suites to validate software functionality, performance, and reliability. You'll collaborate with developers and product teams to understand requirements, identify edge cases, and ensure testability throughout the development lifecycle. You will proactively detect, document, and track bugs and work closely with engineering teams to resolve issues quickly. By integrating testing into CI/CD pipelines, you'll help maintain high-quality releases and reduce time to production. You will be reporting to a Senior Manager.You are required to work from Hyderabad for Hybrid mode(2days WFO). Our Environment Systems running on the latest Ruby, Rails, and React. Private Git/GitHub repository, Jira for ticket tracking/scrum sprints, and GitHub for code reviews 1:1 test coverage for most of the codebase and 2:1 for prime areas Mac laptops provided for development Jenkins for continuous integration; deploy to AWS in containers Agile teams comprised of Software Developers and Software Test Engineers About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills 5+ years of hands-on experience of full-stack testing in JavaScript (React, Redux), with an understanding of application behavior and edge cases Backend testing skills, with advanced knowledge for validating data integrity and performance Experienced in using Git, Docker, and CI/CD pipelines to support automated testing, version control, and efficient deployment workflows. Cloud testing experience with AWS, including validating deployments, monitoring performance, and ensuring scalability and reliability in cloud environments. Collaborate with developers, other test team members, and stakeholders, translating our requirements into robust test strategies and ensuring alignment on quality goals. Quick to learn and adapt to new tools and technologies, with improving test coverage, automation, and process efficiency. Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering the list goes on. Experian's strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
HR Product Owner - Workday page is loaded HR Product Owner - Workday Apply remote type Dynamic Working locations UK Head Office (Baker Street, London) time type Full time posted on Posted 30+ Days Ago job requisition id JR100217 Who are we At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here . About The Role Knight Frank is looking for an HR Workday Specialist to lead the Workday Product Team, and to oversee the transition and evolution of the new Workday system into BAU. Having gone live with the 'Minimum Viable Product' (MVP) there is a plan to implement further modules and drive continuous improvements. Who we are At Knight Frank, we believe that property is personal. We're a collaborative partnership with over 125 years of experience leading the property industry and 740 offices in more than 50 international territories, having advised on more than 500 billion pounds of real estate. But more than anything, we're experts. From luxurious residential developments to iconic skyscrapers, prestigious landmarks to historical rural estates, we're operating at the top of our field, influencing the fabric of communities, and shaping the skylines of tomorrow. For you, that means unrivalled opportunities to grow, develop, and succeed in a rewarding career. It means control of your own destiny, the freedom to impact, and all the tools you need to become an expert in your own right. We have launched a new Group Vision and Strategy, setting out our ambitions as a global business in three key areas - People, Clients, and the Future. Alongside this, we have created new three-year plans for each of our UK Divisions and Sub-Divisions. These plans set out the priorities and initiatives that the UK business will focus on and will contribute towards the desired futures articulated in the Group Vision and Strategy. Human Resources Position Knight Frank as an employer of choice across the geographies in which we operate. Evolving an inclusive and diverse workplace that empowers contribution, optimises potential and recognises and rewards everyone. Engage our leaders and people in our purpose and values, working together for our clients and our future success. Technology Leverage existing and emerging technology to enhance the client experience, driving competitive advantage as well as utilising technology to yield efficiency and productivity. Support the firm's ambition to be the best place to work by ensuring our staff have a high-quality IT experience throughout their time with Knight Frank, ensuring we minimise any day to day disruption and keep them productive through the use of our digital toolset. What the role will entail A wonderful opportunity for a Workday Product Owner to assist Knight Frank with the implementation and evolution of Workday within the firm. A Product Owner, you will be responsible for defining a Product Vision that enables the People strategy through the delivery of Workday product roadmap. The scope of the role is multi-dimensional including supplier management, product development, enhancement, evangelism, and advocacy. It requires a blend of experience in identifying and maximising the business value of people solutions alongside deep understanding of Workday and HR processes. This person will be responsible for building and leading the Workday Product team, defining a product vision and roadmap, managing key internal stakeholders and external suppliers alike. They will be accountable for the delivery of strategic objectives whilst driving the embedding and continuous improvement of the new system. What you will be responsible for Defining and articulating the Product vision and the creation of a product roadmap to deliver the vision. Leading a cross-functional product delivery team in delivery of the Workday Product strategy, aligned with our Business Strategy, monitoring and horizon scanning of current and potential capabilities and functionality. Oversee the ongoing design, development, and maintenance of Workday, taking the product from MVP to its full potential, overseeing bi-annual releases and implementation of new modules. Eliciting product requirements and outcomes through mapping colleague journeys and identifying value streams. Creating, managing, and prioritising the product backlogs. Product budget management. Acting as a primary liaison between business stakeholders, product team colleagues, data and information security and our supporting third-party partners. Contributing to an appropriate hierarchy of themes, epics, stories, and tasks. Approving user stories & acceptance criteria directly. Collaborating with functional analysts on certain user stories & acceptance criteria. Functional and technical product knowledge and specific domain expertise. Ensuring user stories are "ready" for configuration/development to start work. Leading the product delivery including release planning and expectation management. Tracking progress towards the release of a product. Prioritising defect or bug resolution to agreed transparent level. Management and communication of system issues, potential development, and procurement process efficiencies. Serving as a strong consultative partner to business users and functional leaders to continuously improve service delivery. Advocate cross-functional working and value driven feature and process enhancement, working across silos with the People team, IT and the wider business to drive engagement with the tool and ensure embedding, adoption and evolution of the system, as well compliance with IT change governance. Ensuring seamless collaboration with key stakeholders, users and suppliers, driving clear and consistent communication and actions (e.g. Process Owners, User Group and IT CAB). Create and maintain regular progress reports for senior stakeholders. Implementing BAU processes and operating models, ensuring up-to-date documentation of system configuration, processes and capabilities. People Manager responsibilities for new HR Workday Product Team What experience you will need The ideal candidate will have experience of: Previously working as a Product Owner, Product Manager or Agile BA, ideally with relevant Product Management accreditation, with minimum of 2 years' experience in role. Agile delivery methodology, e.g. Scrum, Kanban, Lean. Customer Journey and Value-Stream Mapping Creating a Product Vision, Roadmap and Backlog Management. Hands on configuration of multiple HR Workday modules - particularly HCM, Recruiting, Absence, Talent, Advanced Comp and Benefits. Designing and delivering business process efficiencies. Knowledge of Workday security setup. Integrations from/to Workday. Transitioning a greenfield Workday implementation to BAU. Embedding Workday within HR processes and business strategy. Project planning & agile methodology. End-to-end management of release cycles. Setting up the Workday Operating model. Manage and develop a team of analysts. The ideal candidate will be able to demonstrate the capability to: Quickly identify and resolve config and data issues from within Workday. Complete and validate EIBs. Design security matrix. Manage queries for the team via ServiceNow. Partner with senior stakeholders and key users. Create and amend user guides. Complete requirements that would be required by Workday Pro. Deliver value-driven business outcomes. Manage complexity, ambiguity and thrive in a fast-paced change environment. . click apply for full job details
Jul 25, 2025
Full time
HR Product Owner - Workday page is loaded HR Product Owner - Workday Apply remote type Dynamic Working locations UK Head Office (Baker Street, London) time type Full time posted on Posted 30+ Days Ago job requisition id JR100217 Who are we At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here . About The Role Knight Frank is looking for an HR Workday Specialist to lead the Workday Product Team, and to oversee the transition and evolution of the new Workday system into BAU. Having gone live with the 'Minimum Viable Product' (MVP) there is a plan to implement further modules and drive continuous improvements. Who we are At Knight Frank, we believe that property is personal. We're a collaborative partnership with over 125 years of experience leading the property industry and 740 offices in more than 50 international territories, having advised on more than 500 billion pounds of real estate. But more than anything, we're experts. From luxurious residential developments to iconic skyscrapers, prestigious landmarks to historical rural estates, we're operating at the top of our field, influencing the fabric of communities, and shaping the skylines of tomorrow. For you, that means unrivalled opportunities to grow, develop, and succeed in a rewarding career. It means control of your own destiny, the freedom to impact, and all the tools you need to become an expert in your own right. We have launched a new Group Vision and Strategy, setting out our ambitions as a global business in three key areas - People, Clients, and the Future. Alongside this, we have created new three-year plans for each of our UK Divisions and Sub-Divisions. These plans set out the priorities and initiatives that the UK business will focus on and will contribute towards the desired futures articulated in the Group Vision and Strategy. Human Resources Position Knight Frank as an employer of choice across the geographies in which we operate. Evolving an inclusive and diverse workplace that empowers contribution, optimises potential and recognises and rewards everyone. Engage our leaders and people in our purpose and values, working together for our clients and our future success. Technology Leverage existing and emerging technology to enhance the client experience, driving competitive advantage as well as utilising technology to yield efficiency and productivity. Support the firm's ambition to be the best place to work by ensuring our staff have a high-quality IT experience throughout their time with Knight Frank, ensuring we minimise any day to day disruption and keep them productive through the use of our digital toolset. What the role will entail A wonderful opportunity for a Workday Product Owner to assist Knight Frank with the implementation and evolution of Workday within the firm. A Product Owner, you will be responsible for defining a Product Vision that enables the People strategy through the delivery of Workday product roadmap. The scope of the role is multi-dimensional including supplier management, product development, enhancement, evangelism, and advocacy. It requires a blend of experience in identifying and maximising the business value of people solutions alongside deep understanding of Workday and HR processes. This person will be responsible for building and leading the Workday Product team, defining a product vision and roadmap, managing key internal stakeholders and external suppliers alike. They will be accountable for the delivery of strategic objectives whilst driving the embedding and continuous improvement of the new system. What you will be responsible for Defining and articulating the Product vision and the creation of a product roadmap to deliver the vision. Leading a cross-functional product delivery team in delivery of the Workday Product strategy, aligned with our Business Strategy, monitoring and horizon scanning of current and potential capabilities and functionality. Oversee the ongoing design, development, and maintenance of Workday, taking the product from MVP to its full potential, overseeing bi-annual releases and implementation of new modules. Eliciting product requirements and outcomes through mapping colleague journeys and identifying value streams. Creating, managing, and prioritising the product backlogs. Product budget management. Acting as a primary liaison between business stakeholders, product team colleagues, data and information security and our supporting third-party partners. Contributing to an appropriate hierarchy of themes, epics, stories, and tasks. Approving user stories & acceptance criteria directly. Collaborating with functional analysts on certain user stories & acceptance criteria. Functional and technical product knowledge and specific domain expertise. Ensuring user stories are "ready" for configuration/development to start work. Leading the product delivery including release planning and expectation management. Tracking progress towards the release of a product. Prioritising defect or bug resolution to agreed transparent level. Management and communication of system issues, potential development, and procurement process efficiencies. Serving as a strong consultative partner to business users and functional leaders to continuously improve service delivery. Advocate cross-functional working and value driven feature and process enhancement, working across silos with the People team, IT and the wider business to drive engagement with the tool and ensure embedding, adoption and evolution of the system, as well compliance with IT change governance. Ensuring seamless collaboration with key stakeholders, users and suppliers, driving clear and consistent communication and actions (e.g. Process Owners, User Group and IT CAB). Create and maintain regular progress reports for senior stakeholders. Implementing BAU processes and operating models, ensuring up-to-date documentation of system configuration, processes and capabilities. People Manager responsibilities for new HR Workday Product Team What experience you will need The ideal candidate will have experience of: Previously working as a Product Owner, Product Manager or Agile BA, ideally with relevant Product Management accreditation, with minimum of 2 years' experience in role. Agile delivery methodology, e.g. Scrum, Kanban, Lean. Customer Journey and Value-Stream Mapping Creating a Product Vision, Roadmap and Backlog Management. Hands on configuration of multiple HR Workday modules - particularly HCM, Recruiting, Absence, Talent, Advanced Comp and Benefits. Designing and delivering business process efficiencies. Knowledge of Workday security setup. Integrations from/to Workday. Transitioning a greenfield Workday implementation to BAU. Embedding Workday within HR processes and business strategy. Project planning & agile methodology. End-to-end management of release cycles. Setting up the Workday Operating model. Manage and develop a team of analysts. The ideal candidate will be able to demonstrate the capability to: Quickly identify and resolve config and data issues from within Workday. Complete and validate EIBs. Design security matrix. Manage queries for the team via ServiceNow. Partner with senior stakeholders and key users. Create and amend user guides. Complete requirements that would be required by Workday Pro. Deliver value-driven business outcomes. Manage complexity, ambiguity and thrive in a fast-paced change environment. . click apply for full job details
White Collar Factory (95009), United Kingdom, London, LondonCompensation Manager About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures in the UK. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our UK Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One in the UK Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of UK labor and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in our Nottingham or Londonoffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). About Us At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Jul 25, 2025
Full time
White Collar Factory (95009), United Kingdom, London, LondonCompensation Manager About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures in the UK. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our UK Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One in the UK Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of UK labor and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in our Nottingham or Londonoffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). About Us At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Role Overview In a Nutshell We have an exciting opportunity for a Solicitor to join our team within Vistry Services, at our various offices across London. As our Solicitor, you will support Head of Legal with provision of Development property legal services on all aspects of regeneration residential development and build to rent projects which extend to the acquisition of land/ property, the sale of land parcels to third party developers, Registered Providers and private rental entities, build leases, the sale of build complete dwellings to end users, and commercial property. Working closely with the regions within the London Division and other Divisions where required, the role includes engaging with both the internal legal team, Vistry's panel of external legal advisors and reporting to management on pertinent matters. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Solicitor qualified in England and Wales with 3years PQE+ Trusted advisor and critical friend. Excellent negotiation and networking skills. A pragmatic approach to problem solving. Excellent communication skills. Excellent drafting skills. Able to work under pressure and prioritise and manage workload. A methodical approach to working practices. Able to influence others. Discretion and integrity in attitude and approach. Willing to work extra to meet deadlines as and when business needs require. Ability to manage a number of stakeholders. Fast-pace in-house legal environment, working to tight deadlines. A team player. A decision maker. Adaptable to change. Work collaboratively across business functions. Solutions driven. Strong organisation skills and attention to detail. Commercial mindset/approach. More about the Solicitor role Site acquisition and transactional assistance: Land acquisition Land disposal Sub-sales and disposal of affordable housing PRS/BTR frameworks Overage arrangements Title issues Title investigations and reporting on titles, to include raising enquiries Golden brick structure Handling issues related to easements, covenants and indemnity insurance Competence in handling regeneration development property work. Commercial property including landlord and tenant matters. Assist with disposals to registered providers and investors. Assist with drafting and negotiation of development agreements/construction contracts. Provide generic legal advice/signposting to key stakeholders. Bespoke in-house legal training to stakeholders. Assist with precedent reviews/ updates. Review of confidentiality agreements. Assisting with any ad hoc project queries / issues and/or disputes. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
Jul 25, 2025
Full time
Role Overview In a Nutshell We have an exciting opportunity for a Solicitor to join our team within Vistry Services, at our various offices across London. As our Solicitor, you will support Head of Legal with provision of Development property legal services on all aspects of regeneration residential development and build to rent projects which extend to the acquisition of land/ property, the sale of land parcels to third party developers, Registered Providers and private rental entities, build leases, the sale of build complete dwellings to end users, and commercial property. Working closely with the regions within the London Division and other Divisions where required, the role includes engaging with both the internal legal team, Vistry's panel of external legal advisors and reporting to management on pertinent matters. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Solicitor qualified in England and Wales with 3years PQE+ Trusted advisor and critical friend. Excellent negotiation and networking skills. A pragmatic approach to problem solving. Excellent communication skills. Excellent drafting skills. Able to work under pressure and prioritise and manage workload. A methodical approach to working practices. Able to influence others. Discretion and integrity in attitude and approach. Willing to work extra to meet deadlines as and when business needs require. Ability to manage a number of stakeholders. Fast-pace in-house legal environment, working to tight deadlines. A team player. A decision maker. Adaptable to change. Work collaboratively across business functions. Solutions driven. Strong organisation skills and attention to detail. Commercial mindset/approach. More about the Solicitor role Site acquisition and transactional assistance: Land acquisition Land disposal Sub-sales and disposal of affordable housing PRS/BTR frameworks Overage arrangements Title issues Title investigations and reporting on titles, to include raising enquiries Golden brick structure Handling issues related to easements, covenants and indemnity insurance Competence in handling regeneration development property work. Commercial property including landlord and tenant matters. Assist with disposals to registered providers and investors. Assist with drafting and negotiation of development agreements/construction contracts. Provide generic legal advice/signposting to key stakeholders. Bespoke in-house legal training to stakeholders. Assist with precedent reviews/ updates. Review of confidentiality agreements. Assisting with any ad hoc project queries / issues and/or disputes. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Support The Customer Support Team is responsible for helping GBG's customers use our products. The Team takes pride in supporting GBG's Vision through the provision of excellent customer service. Customer Support Manager - Tier1 The role reports to the Head of Customer Support EMEA, you will be responsible for the performance of the Tier 1 Customer Support team, ensuring customers receive the highest level of support. Tier 1 is the initial port of call for all incoming customer queries across our product portfolio. Tier 1 is responsible for resolving faster-turnaround queries and escalating other tickets as appropriate to Tier 2 specialists. What you will do Support delivery of the global customer support strategy Recruit, mentor and manage team members. Monitor, measure, and manage the team's progress. Promoting a positive environment, knowledge transfer and self-management/development. Demonstrate customer 'obsession' by speaking directly to customers (email, phone, or face-to-face) in response to issue escalations and for general feedback gathering. Consistently apply best practice processes for Incidents, Problems, and Requests and take responsibility for ensuring KPIs and SLAs are achieved. Managing internal and external stakeholder relations and providing regular updates of support operations. Dealing with escalated customer issues arising from operations and collaborating with other departments to resolve. Skills we're looking for Experience leading a customer facing team within a technology/software company Experience using proprietary software applications Evidence of technical capability - an IT/computing qualification or experience during employment would be an advantage Able to support and nurture team members remotely as well as locally Demonstrated customer first approach Project management skills and proven track record of delivery Ability to report and analyse performance data to design and deliver improvements to service Confidence in working collaboratively with senior managers and operational teams Attention to detail and willingness to be hands on where necessary Additionally, As Tier1 are responsible for providing on-call support to customers, the flexibility for team members to call/message outside of standard office hours if they need advice To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Jul 25, 2025
Full time
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Support The Customer Support Team is responsible for helping GBG's customers use our products. The Team takes pride in supporting GBG's Vision through the provision of excellent customer service. Customer Support Manager - Tier1 The role reports to the Head of Customer Support EMEA, you will be responsible for the performance of the Tier 1 Customer Support team, ensuring customers receive the highest level of support. Tier 1 is the initial port of call for all incoming customer queries across our product portfolio. Tier 1 is responsible for resolving faster-turnaround queries and escalating other tickets as appropriate to Tier 2 specialists. What you will do Support delivery of the global customer support strategy Recruit, mentor and manage team members. Monitor, measure, and manage the team's progress. Promoting a positive environment, knowledge transfer and self-management/development. Demonstrate customer 'obsession' by speaking directly to customers (email, phone, or face-to-face) in response to issue escalations and for general feedback gathering. Consistently apply best practice processes for Incidents, Problems, and Requests and take responsibility for ensuring KPIs and SLAs are achieved. Managing internal and external stakeholder relations and providing regular updates of support operations. Dealing with escalated customer issues arising from operations and collaborating with other departments to resolve. Skills we're looking for Experience leading a customer facing team within a technology/software company Experience using proprietary software applications Evidence of technical capability - an IT/computing qualification or experience during employment would be an advantage Able to support and nurture team members remotely as well as locally Demonstrated customer first approach Project management skills and proven track record of delivery Ability to report and analyse performance data to design and deliver improvements to service Confidence in working collaboratively with senior managers and operational teams Attention to detail and willingness to be hands on where necessary Additionally, As Tier1 are responsible for providing on-call support to customers, the flexibility for team members to call/message outside of standard office hours if they need advice To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at Unleash your potential and be part of our mission to power safe and rewarding digital lives.