We are a leading trading platform that is ambitiously expanding globally. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always seeking talented individuals to join our growing team. Position: Head of Control Testing As the Head of Control Testing, you will leverage your expertise, extensive experience, and interpersonal skills to oversee and guide testing activities. Your leadership will ensure the delivery of high-quality, well-structured testing reports and results that inform decision-making and risk management strategies. With your strategic mindset, you will develop and maintain methodologies, procedures, testing strategies, templates, and tools, fostering an innovative approach to control testing within your team. Requirements 7-10 years experience in control testing, operational risk, internal audit, or compliance within financial services or regulated FinTech environments. Expertise in assessing controls related to financial operations, IT systems, AML, and data protection. Ability to perform tests of controls (design and operating effectiveness). Understanding of operational processes, risk frameworks, and regulatory requirements. Proficiency with GRC tools and control testing platforms. Strong data analysis skills, including proficiency in Excel and visualization tools like Tableau or Power BI. Familiarity with risk management frameworks such as COSO, NIST, ISO 31000, and control testing methodologies. Exceptional communication and interpersonal skills, capable of influencing stakeholders at all levels. Experience managing regulatory audits. Ability to collaborate with regional and global partners and navigate complex organizations. Excellent problem-solving skills, inquisitiveness, and willingness to challenge practices. Proven initiative and ability to work independently and lead across cultures. Strong organizational and project management skills with the ability to multitask and deliver results. High professionalism, self-motivation, and urgency. Bachelor's degree in Finance, Business Administration, Risk Management, IT, or related fields; advanced degrees are a plus. What You Will Get in Return Competitive Salary: Your skills and talents will be rewarded with a motivating salary. Work-Life Balance: We care about your life outside work. Annual Performance Bonus: Recognizing your achievements. Generous Time Off: Recharge with ample leave. Employee Referral Program: Rewarded for bringing talented friends. Health & Pension Benefits: Comprehensive coverage including location-specific perks. Workation: 30 days of remote work from anywhere (restrictions apply). Volunteer Days: Two paid days annually to support causes you care about. Join us at the forefront of the digital assets movement, advancing your career in a dynamic, innovative environment alongside industry leaders.
Jun 17, 2025
Full time
We are a leading trading platform that is ambitiously expanding globally. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always seeking talented individuals to join our growing team. Position: Head of Control Testing As the Head of Control Testing, you will leverage your expertise, extensive experience, and interpersonal skills to oversee and guide testing activities. Your leadership will ensure the delivery of high-quality, well-structured testing reports and results that inform decision-making and risk management strategies. With your strategic mindset, you will develop and maintain methodologies, procedures, testing strategies, templates, and tools, fostering an innovative approach to control testing within your team. Requirements 7-10 years experience in control testing, operational risk, internal audit, or compliance within financial services or regulated FinTech environments. Expertise in assessing controls related to financial operations, IT systems, AML, and data protection. Ability to perform tests of controls (design and operating effectiveness). Understanding of operational processes, risk frameworks, and regulatory requirements. Proficiency with GRC tools and control testing platforms. Strong data analysis skills, including proficiency in Excel and visualization tools like Tableau or Power BI. Familiarity with risk management frameworks such as COSO, NIST, ISO 31000, and control testing methodologies. Exceptional communication and interpersonal skills, capable of influencing stakeholders at all levels. Experience managing regulatory audits. Ability to collaborate with regional and global partners and navigate complex organizations. Excellent problem-solving skills, inquisitiveness, and willingness to challenge practices. Proven initiative and ability to work independently and lead across cultures. Strong organizational and project management skills with the ability to multitask and deliver results. High professionalism, self-motivation, and urgency. Bachelor's degree in Finance, Business Administration, Risk Management, IT, or related fields; advanced degrees are a plus. What You Will Get in Return Competitive Salary: Your skills and talents will be rewarded with a motivating salary. Work-Life Balance: We care about your life outside work. Annual Performance Bonus: Recognizing your achievements. Generous Time Off: Recharge with ample leave. Employee Referral Program: Rewarded for bringing talented friends. Health & Pension Benefits: Comprehensive coverage including location-specific perks. Workation: 30 days of remote work from anywhere (restrictions apply). Volunteer Days: Two paid days annually to support causes you care about. Join us at the forefront of the digital assets movement, advancing your career in a dynamic, innovative environment alongside industry leaders.
Join our Accountancy and Finance team as a 360 recruiter in Raynes Park! Salary: 27,500 - 37,500 dependent on experience plus uncapped commission Are you a dynamic and driven recruiter looking for your next exciting opportunity? We have an exciting role for a Recruitment Consultant to join our Accountancy and Finance team in Raynes Park, covering affluent SME clients across Southwest London including Putney, Fulham, Wimbledon and Wandsworth. What Awaits You? Access to a Powerful Bespoke Database: Dive into our extensive database, filled with insights and connections. Stay ahead of industry trends and make informed decisions. Career Growth: Clear frameworks for promotions and salary increases. Recognition: Annual high achiever awards and exclusive holidays for top performers. Exclusive Club Access: Join R1 Formula Reed, our high achievers club with private healthcare benefits. Milestone Sabbaticals: Celebrate anniversaries with paid sabbaticals. Why This Role? Client Facing: A role primarily focused on client engagement, providing a great opportunity to have a direct impact, networking and building relationships. Huge Market Potential : With a large market for Accountancy and Finance, there's immense potential to grow the desk and make significant impact. Large Geography to Cover : You'll have the opportunity to cover a vast geographical area, tapping into numerous opportunities that are currently underexploited. Key Growth Opportunity : An additional head in our team will be crucial for driving growth and expanding our market share. Strong Existing Relationships : Benefit from established relationships across other divisions in our office as well as other offices in the region. What You'll Be Doing? Comprehensive Sales and 360 Recruitment Process: Take charge of the entire recruitment cycle, emphasising business development and client acquisition. From initial job briefings and candidate sourcing to conducting interviews, negotiating offers, and closing deals, you'll be at the forefront of driving revenue growth. Proactive Candidate Sourcing: Leverage job boards, referrals, and headhunting techniques via platforms like LinkedIn Recruiter. Actively source candidates through advertising, social media, and referrals. Register and interview candidates, conduct thorough background checks, and match them with suitable job opportunities. Ensure timely and effective promotion of candidates for interviews to fill vacancies promptly. Strategic Relationship Building: Cultivate and maintain strong relationships with clients and candidates, providing exceptional service and expert advice. Network extensively to build a robust client base and drive sales, ensuring a steady stream of business opportunities. Collaborative Success: Work closely with your colleagues to ensure the overall success of the branch. Maximise cross-selling opportunities and contribute to a collaborative team environment that drives collective achievement. What We Need: A proactive and dedicated recruiter to join our team and help exploit the vast opportunities in our large geographical area. Someone who can leverage existing relationships and build new ones to drive success. A professional who can provide comprehensive coverage and contribute to our overall growth. If you're ready to take on a challenging and rewarding role with fantastic growth potential, we want to hear from you!
Jun 17, 2025
Full time
Join our Accountancy and Finance team as a 360 recruiter in Raynes Park! Salary: 27,500 - 37,500 dependent on experience plus uncapped commission Are you a dynamic and driven recruiter looking for your next exciting opportunity? We have an exciting role for a Recruitment Consultant to join our Accountancy and Finance team in Raynes Park, covering affluent SME clients across Southwest London including Putney, Fulham, Wimbledon and Wandsworth. What Awaits You? Access to a Powerful Bespoke Database: Dive into our extensive database, filled with insights and connections. Stay ahead of industry trends and make informed decisions. Career Growth: Clear frameworks for promotions and salary increases. Recognition: Annual high achiever awards and exclusive holidays for top performers. Exclusive Club Access: Join R1 Formula Reed, our high achievers club with private healthcare benefits. Milestone Sabbaticals: Celebrate anniversaries with paid sabbaticals. Why This Role? Client Facing: A role primarily focused on client engagement, providing a great opportunity to have a direct impact, networking and building relationships. Huge Market Potential : With a large market for Accountancy and Finance, there's immense potential to grow the desk and make significant impact. Large Geography to Cover : You'll have the opportunity to cover a vast geographical area, tapping into numerous opportunities that are currently underexploited. Key Growth Opportunity : An additional head in our team will be crucial for driving growth and expanding our market share. Strong Existing Relationships : Benefit from established relationships across other divisions in our office as well as other offices in the region. What You'll Be Doing? Comprehensive Sales and 360 Recruitment Process: Take charge of the entire recruitment cycle, emphasising business development and client acquisition. From initial job briefings and candidate sourcing to conducting interviews, negotiating offers, and closing deals, you'll be at the forefront of driving revenue growth. Proactive Candidate Sourcing: Leverage job boards, referrals, and headhunting techniques via platforms like LinkedIn Recruiter. Actively source candidates through advertising, social media, and referrals. Register and interview candidates, conduct thorough background checks, and match them with suitable job opportunities. Ensure timely and effective promotion of candidates for interviews to fill vacancies promptly. Strategic Relationship Building: Cultivate and maintain strong relationships with clients and candidates, providing exceptional service and expert advice. Network extensively to build a robust client base and drive sales, ensuring a steady stream of business opportunities. Collaborative Success: Work closely with your colleagues to ensure the overall success of the branch. Maximise cross-selling opportunities and contribute to a collaborative team environment that drives collective achievement. What We Need: A proactive and dedicated recruiter to join our team and help exploit the vast opportunities in our large geographical area. Someone who can leverage existing relationships and build new ones to drive success. A professional who can provide comprehensive coverage and contribute to our overall growth. If you're ready to take on a challenging and rewarding role with fantastic growth potential, we want to hear from you!
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The purpose of this role is to manage and support in the delivery of the day-to-day resident experience objectives of the property and lead the team by example to build a vibrant, safe and welcoming community our residents enjoy being part of. Assisting the Community Manager in the day-to-day financial and operational management of the property including leasing, marketing, property maintenance and tenancy administration. JOB DESCRIPTION Key Responsibilities Acts as a role model at all times by demonstrating the core values Acts up covering the Community Manager responsibilities in his or her absence ensuring work is organised and executed in line with Greystar expectations. Actively seeks interaction and contact with residents to proactively seek to improve the front of house service delivery anticipating and exceeding resident expectations. Promotes resident satisfaction and retention by monitoring resident feedback including online reviews and responding to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. Assists and supports the Community Manager with communications, assessment and development of team members. Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams. Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. Completes relevant operational, financial and compliance administrative tasks including routine weekly and monthly reporting and ensures property data is accurate. Supports with resident event management within the community . Undertakes marketing and leasing activities including: viewings, following up on enquiries and sales conversions. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Stays informed about current market and competitor conditions Assists with summer community preparations, including move-in and move-out processes. Assists the Community Manager to ensure the property meets necessary Health and Safety requirements, monitors incident reporting system and completes compliance activities in line with the Company's policies and procedures. Participates where required in an on call roster to provide out of hours emergency support for the community. Works with the Community Manager in the preparation of the annual budget and monthly management accounts Organizational. Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). Demonstrates appropriate safe behaviors in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence. Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility. Key Relationships Community Managers and Community Teams. Regional Operations Managers Corporate Support Teams including HR, Finance, Systems, Sales & Marketing, Health & Safety & Capital Projects. Knowledge & Qualifications Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operation systems. Training will however, be provided. Knowledge of Landlord/Tenant Legislation. Experience & Skills Essential Excellent customer service skills and significant experience in a customer facing service delivery role. Good team player with strong relationship building and influencing skills Ability to act autonomously, taking decisions and/or action when required. Fluent English verbal and written communication skills Excellent organisation skills with the ability to multi task and prioritise Numerical skills necessary to complete the above activities Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience Flexible approach to work and adaptable to thrive in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Desirable: Previous experience supervising or leading a team to deliver excellent customer service. Demonstrable ability to coach and mentor team members A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.
Jun 17, 2025
Full time
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The purpose of this role is to manage and support in the delivery of the day-to-day resident experience objectives of the property and lead the team by example to build a vibrant, safe and welcoming community our residents enjoy being part of. Assisting the Community Manager in the day-to-day financial and operational management of the property including leasing, marketing, property maintenance and tenancy administration. JOB DESCRIPTION Key Responsibilities Acts as a role model at all times by demonstrating the core values Acts up covering the Community Manager responsibilities in his or her absence ensuring work is organised and executed in line with Greystar expectations. Actively seeks interaction and contact with residents to proactively seek to improve the front of house service delivery anticipating and exceeding resident expectations. Promotes resident satisfaction and retention by monitoring resident feedback including online reviews and responding to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. Assists and supports the Community Manager with communications, assessment and development of team members. Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams. Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. Completes relevant operational, financial and compliance administrative tasks including routine weekly and monthly reporting and ensures property data is accurate. Supports with resident event management within the community . Undertakes marketing and leasing activities including: viewings, following up on enquiries and sales conversions. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Stays informed about current market and competitor conditions Assists with summer community preparations, including move-in and move-out processes. Assists the Community Manager to ensure the property meets necessary Health and Safety requirements, monitors incident reporting system and completes compliance activities in line with the Company's policies and procedures. Participates where required in an on call roster to provide out of hours emergency support for the community. Works with the Community Manager in the preparation of the annual budget and monthly management accounts Organizational. Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). Demonstrates appropriate safe behaviors in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence. Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility. Key Relationships Community Managers and Community Teams. Regional Operations Managers Corporate Support Teams including HR, Finance, Systems, Sales & Marketing, Health & Safety & Capital Projects. Knowledge & Qualifications Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operation systems. Training will however, be provided. Knowledge of Landlord/Tenant Legislation. Experience & Skills Essential Excellent customer service skills and significant experience in a customer facing service delivery role. Good team player with strong relationship building and influencing skills Ability to act autonomously, taking decisions and/or action when required. Fluent English verbal and written communication skills Excellent organisation skills with the ability to multi task and prioritise Numerical skills necessary to complete the above activities Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience Flexible approach to work and adaptable to thrive in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Desirable: Previous experience supervising or leading a team to deliver excellent customer service. Demonstrable ability to coach and mentor team members A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.
Gleeson Recruitment Group
Birmingham, Staffordshire
Role - Property and Facilities Manager Location- Birmingham Salary- £55k-£65k Your role as a Property and Facilities Manager: Our client are a leading and largest firm of Patent and Trade Mark attorneys in the UK with over 60 partners and 350 employees. Our attorneys are highly skilled in all technical fields. We have 8 offices in the UK: London, Oxford, Cambridge, Birmingham, Manchester, Edinburgh, Glasgow and Aberdeen. The Real Estate and Facilities Manager works closely with the local office management, the central finance team and the firm's property consultants to ensure that the firm's property portfolio is fit for purpose, cost effective and provides the most suitable work environment. They manage all matters in relation to leases, rates, service charges and offer guidance and project management support when an office relocation or new office space is required. Your duties and responsibilities as a Property and Facilities Manager: Day to day Maintain suitable records of all documentation in relation to the firm's property portfolio. Check all rent, service charge, and rates invoices to ensure correct and timely payments are made. Regularly communicate with service charge advisor to ensure all landlords/landlords' agents are providing value for money and in-line with any negotiated caps. Deal with rent reviews to ensure best possible terms. Monitor business rates and challenge where appropriate. Regularly communicate with local office management to ensure office space is fit for purpose; to discuss any issues with the property, and how improvements can be made to the working environment. Notify both the central finance team and local office management of all upcoming lease events. Act as point of contact for all wayleave, license to alter and other related matters. Act as a point of escalation for issues with landlords and their representatives, property agents and suppliers of services, raising and overseeing the resolution of location specific issues and risks. Oversee the firm's archival storage. End of lease Work closely with local management, the appointed property consultants and central finance to form a property strategy when a lease is due to end - typically renewal or relocation. Renewal Act as main point of contact with appointed property consultants and solicitors for lease negotiations. Provide end-to-end project management support. With support from central finance, provide cost modelling on all options. Keep management up-to-date with progress and advise on possible options. Relocation Act as main point of contact for all advisors, including appointed property consultants, surveyors, fit-out contractors and solicitors. Provide end-to-end project management support including dealing with any snagging issues. Short list and inspect potential new premises. Negotiate Heads of Terms with landlord and fit-out contractors. Input in design and layout of new office. Safety and Compliance Ensure all office space is compliant with health and safety requirements and comply with relevant legislation. To be successful in your role, you should have the following skills and experience: Experience and knowledge of both property management and facilities management within a commercial office property portfolio Leadership skills Good understanding of H&S compliance and building compliance Experience managing subcontractors Ability to understand leases and rent Ability to manage service charge budgets Happy to travel to other locations as and when required If you would like to discuss this role further please contact Jade Whitmore on /
Jun 17, 2025
Full time
Role - Property and Facilities Manager Location- Birmingham Salary- £55k-£65k Your role as a Property and Facilities Manager: Our client are a leading and largest firm of Patent and Trade Mark attorneys in the UK with over 60 partners and 350 employees. Our attorneys are highly skilled in all technical fields. We have 8 offices in the UK: London, Oxford, Cambridge, Birmingham, Manchester, Edinburgh, Glasgow and Aberdeen. The Real Estate and Facilities Manager works closely with the local office management, the central finance team and the firm's property consultants to ensure that the firm's property portfolio is fit for purpose, cost effective and provides the most suitable work environment. They manage all matters in relation to leases, rates, service charges and offer guidance and project management support when an office relocation or new office space is required. Your duties and responsibilities as a Property and Facilities Manager: Day to day Maintain suitable records of all documentation in relation to the firm's property portfolio. Check all rent, service charge, and rates invoices to ensure correct and timely payments are made. Regularly communicate with service charge advisor to ensure all landlords/landlords' agents are providing value for money and in-line with any negotiated caps. Deal with rent reviews to ensure best possible terms. Monitor business rates and challenge where appropriate. Regularly communicate with local office management to ensure office space is fit for purpose; to discuss any issues with the property, and how improvements can be made to the working environment. Notify both the central finance team and local office management of all upcoming lease events. Act as point of contact for all wayleave, license to alter and other related matters. Act as a point of escalation for issues with landlords and their representatives, property agents and suppliers of services, raising and overseeing the resolution of location specific issues and risks. Oversee the firm's archival storage. End of lease Work closely with local management, the appointed property consultants and central finance to form a property strategy when a lease is due to end - typically renewal or relocation. Renewal Act as main point of contact with appointed property consultants and solicitors for lease negotiations. Provide end-to-end project management support. With support from central finance, provide cost modelling on all options. Keep management up-to-date with progress and advise on possible options. Relocation Act as main point of contact for all advisors, including appointed property consultants, surveyors, fit-out contractors and solicitors. Provide end-to-end project management support including dealing with any snagging issues. Short list and inspect potential new premises. Negotiate Heads of Terms with landlord and fit-out contractors. Input in design and layout of new office. Safety and Compliance Ensure all office space is compliant with health and safety requirements and comply with relevant legislation. To be successful in your role, you should have the following skills and experience: Experience and knowledge of both property management and facilities management within a commercial office property portfolio Leadership skills Good understanding of H&S compliance and building compliance Experience managing subcontractors Ability to understand leases and rent Ability to manage service charge budgets Happy to travel to other locations as and when required If you would like to discuss this role further please contact Jade Whitmore on /
Role - Property and Facilities Manager Location- Birmingham Salary- £55k-£65k Your role as a Property and Facilities Manager: Our client are a leading and largest firm of Patent and Trade Mark attorneys in the UK with over 60 partners and 350 employees. Our attorneys are highly skilled in all technical fields. We have 8 offices in the UK: London, Oxford, Cambridge, Birmingham, Manchester, Edinburgh, Glasgow and Aberdeen. The Real Estate and Facilities Manager works closely with the local office management, the central finance team and the firm's property consultants to ensure that the firm's property portfolio is fit for purpose, cost effective and provides the most suitable work environment. They manage all matters in relation to leases, rates, service charges and offer guidance and project management support when an office relocation or new office space is required. Your duties and responsibilities as a Property and Facilities Manager: Day to day Maintain suitable records of all documentation in relation to the firm's property portfolio. Check all rent, service charge, and rates invoices to ensure correct and timely payments are made. Regularly communicate with service charge advisor to ensure all landlords/landlords' agents are providing value for money and in-line with any negotiated caps. Deal with rent reviews to ensure best possible terms. Monitor business rates and challenge where appropriate. Regularly communicate with local office management to ensure office space is fit for purpose; to discuss any issues with the property, and how improvements can be made to the working environment. Notify both the central finance team and local office management of all upcoming lease events. Act as point of contact for all wayleave, license to alter and other related matters. Act as a point of escalation for issues with landlords and their representatives, property agents and suppliers of services, raising and overseeing the resolution of location specific issues and risks. Oversee the firm's archival storage. End of lease Work closely with local management, the appointed property consultants and central finance to form a property strategy when a lease is due to end - typically renewal or relocation. Renewal Act as main point of contact with appointed property consultants and solicitors for lease negotiations. Provide end-to-end project management support. With support from central finance, provide cost modelling on all options. Keep management up-to-date with progress and advise on possible options. Relocation Act as main point of contact for all advisors, including appointed property consultants, surveyors, fit-out contractors and solicitors. Provide end-to-end project management support including dealing with any snagging issues. Short list and inspect potential new premises. Negotiate Heads of Terms with landlord and fit-out contractors. Input in design and layout of new office. Safety and Compliance Ensure all office space is compliant with health and safety requirements and comply with relevant legislation. To be successful in your role, you should have the following skills and experience: Experience and knowledge of both property management and facilities management within a commercial office property portfolio Leadership skills Good understanding of H&S compliance and building compliance Experience managing subcontractors Ability to understand leases and rent Ability to manage service charge budgets Happy to travel to other locations as and when required If you would like to discuss this role further please contact Jade Whitmore on /
Jun 17, 2025
Full time
Role - Property and Facilities Manager Location- Birmingham Salary- £55k-£65k Your role as a Property and Facilities Manager: Our client are a leading and largest firm of Patent and Trade Mark attorneys in the UK with over 60 partners and 350 employees. Our attorneys are highly skilled in all technical fields. We have 8 offices in the UK: London, Oxford, Cambridge, Birmingham, Manchester, Edinburgh, Glasgow and Aberdeen. The Real Estate and Facilities Manager works closely with the local office management, the central finance team and the firm's property consultants to ensure that the firm's property portfolio is fit for purpose, cost effective and provides the most suitable work environment. They manage all matters in relation to leases, rates, service charges and offer guidance and project management support when an office relocation or new office space is required. Your duties and responsibilities as a Property and Facilities Manager: Day to day Maintain suitable records of all documentation in relation to the firm's property portfolio. Check all rent, service charge, and rates invoices to ensure correct and timely payments are made. Regularly communicate with service charge advisor to ensure all landlords/landlords' agents are providing value for money and in-line with any negotiated caps. Deal with rent reviews to ensure best possible terms. Monitor business rates and challenge where appropriate. Regularly communicate with local office management to ensure office space is fit for purpose; to discuss any issues with the property, and how improvements can be made to the working environment. Notify both the central finance team and local office management of all upcoming lease events. Act as point of contact for all wayleave, license to alter and other related matters. Act as a point of escalation for issues with landlords and their representatives, property agents and suppliers of services, raising and overseeing the resolution of location specific issues and risks. Oversee the firm's archival storage. End of lease Work closely with local management, the appointed property consultants and central finance to form a property strategy when a lease is due to end - typically renewal or relocation. Renewal Act as main point of contact with appointed property consultants and solicitors for lease negotiations. Provide end-to-end project management support. With support from central finance, provide cost modelling on all options. Keep management up-to-date with progress and advise on possible options. Relocation Act as main point of contact for all advisors, including appointed property consultants, surveyors, fit-out contractors and solicitors. Provide end-to-end project management support including dealing with any snagging issues. Short list and inspect potential new premises. Negotiate Heads of Terms with landlord and fit-out contractors. Input in design and layout of new office. Safety and Compliance Ensure all office space is compliant with health and safety requirements and comply with relevant legislation. To be successful in your role, you should have the following skills and experience: Experience and knowledge of both property management and facilities management within a commercial office property portfolio Leadership skills Good understanding of H&S compliance and building compliance Experience managing subcontractors Ability to understand leases and rent Ability to manage service charge budgets Happy to travel to other locations as and when required If you would like to discuss this role further please contact Jade Whitmore on /
Associate Partner - Growth & Innovation Practice Leader, UK&I 90 Bartholomew Close,EC1A 7BNLondon, Royaume-Uni Sia is a specialist Management Consulting firm which was initially established in Paris, France in 1999 and has grown into a global firm with over 3,000 employees and annual revenue exceeding $500m. Our culture is strongly orientated towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of multinational companies. Testament to its success, Sia has shown double-digit growth every year since inception. Sia is a pioneer of Consulting 4.0, putting us at the forefront of the technology revolution, deploying augmented Consultants capable of leveraging emerging digital technology to enhance and improve their cognitive reasoning, analysis and planning. Supported by Augmented & Artificial Intelligence, Automation and Data Science we empower our clients to make the right decisions at the right time for the right reasons. With our consultants representing 41 different nationalities, we are a highly diverse team spread across 48 offices in 19countries. However, using innovative technologies such as our own in-house apps, social networks, and digital tools, we provide a truly integrated global service. Sia is an equal opportunities employer, committed to diversity, inclusion and employee well-being. Our diversity and inclusion networks (local and global) contribute to a pipeline of initiatives to enhance employee quality of life and foster a caring environment to work in. Employees are encouraged to contribute to these initiatives and drive positive change in the organisation across 5 LGBTQ+, Multi-Ethnic, Well-being and Environment. About the Growth & Innovation Practice Our Growth & Innovation Practice is a strategic growth engine within the firm, partnering with clients to drive strategic growth, unlock new revenue streams, enhance margin, build new ventures and transform business to deliver sustainable competitive advantage. We work across all sectors - including consumer, transport, tech, energy & utilities, financial services, FMCG, manufacturing & defence - delivering at the intersection of growth strategy, innovation capability, venture building, and emerging technologies incorporating data & AI leading to transformation programmes designed to deliver the outcomes. Over the past few years, we have been responsible for delivering some of Sia's most impactful client engagements, with huge social and commercial impact: Led the design and delivery of the UK water sectors first open data platform, covering 16 water and waste-water companies, in an OFWAT-funded engagement to improve innovation across the sector. Tackled issues of fuel poverty, low carbon construction and impacts of carbon monoxide on vulnerable utility customers through the design and delivery of new partnership ecosystems and unified data platforms. Worked within an IUK funded consortium, including Rolls-Royce and Universal Quantum, to build and commercialise the UK's first scalable, error-corrected quantum computer applied to CFD and drug discovery. Built a £100m+ new business venture for a telco, targeting utility network operators with new propositions in hybrid connectivity, managed sensors and data analytics. Innovation operating models & capability building Proposition development & go-to-market acceleration Emerging technologies strategy & application - including AI, data, and automation Partner ecosystems, leveraging multiple organisations with diverse capabilities to solve challenging problems for societal and shareholder value As a beachhead for Sia's AI and emerging tech strategy, the practice plays a key role in helping clients harness the power of artificial intelligence, data science, and automation to significantly improve productivity and innovation. We work closely with Sia's Data Science and SiaXperience Digital teams to design and deploy AI-powered propositions, experiences, and business models. Our ambition is to lead the firm's offering in 'applied AI for growth'. The Opportunity We are seeking an Associate Partner-level practice leader to play a key role in the leadership and scaling of our Growth & Innovation Practice across the UK & Ireland initially, but with a view to international expansion in due course. This is a unique opportunity to: Contribute to and shape the vision for a flagship capability at the front line of strategic innovation Scale a high-impact team in a high-growth consulting environment Own and grow a P&L with a clear ambition to grow revenues by 20-30% per year, whilst maintaining target profitability levels Work at the intersection of strategy, innovation, transformation, venture building, and emerging technology Leverage relationships and capability across one of the fastest growing consultancies to better meet clients' fast changing needs Key Responsibilities Set the vision and growth strategy for the Growth & Innovation Practice, comprising 20+ individuals across the UK & Ireland. Own the delivery of commercial targets, practice profitability, and team scaling Build and evolve our offerings across growth strategy, innovation, tech-enabled venture building, AI strategy and partnership ecosystems with a goal to drive large scale transformation in client/sector. Co-lead a global Growth & Innovation IP team of 100+ consultants in the development of new IP and offerings, supporting the new Group operating model Act as a firmwide expert in innovation, emerging technology application and AI adoption Lead complex, high-impact client engagements with senior stakeholders (C-suite and innovation leadership) Design and oversee multi-million-pound programmes that combine strategy, design, data, and tech to deliver transformation and step-change growth and/or social impact for clients and those they serve/impact Strong hands on delivery capabilities, expected to be chargeable on client site as well as overseeing teams delivering on commitments, to clients delight, on budget, on time and to an exceptional level of quality Partner with our AI, Data, and Digital teams to integrate technology into our innovation solutions and our transformations. Become a prominent thought-leader in growth & innovation topics, representing and helping grow Sia's brand through press exposure and event keynotes. Commercial Ownership Build a strong pipeline of innovation and growth consulting opportunities, accountable for a personal sales origination target and overall practice revenue targets. Leverage your own network and market outreach to open up new opportunities and clients for the practice and wider hub demonstrating the ability to generate immediate demand for services. Shape and lead major proposals, pitches and framework submissions Create and package new service lines and IP in growth, innovation, and applied AI Forge partnerships with 3rd parties, startups, VCs, platforms, and tech partners among others to further G&I's capability and market reach. Collaborate with other UK&I business units and lines (e.g. Business & Digital Transformation, Energy & Utilities, Life Sciences, etc) to open up new cross-functional opportunities Collaborate with partners globally to uncover international opportunities and drive future expansion Team Development Recruit, develop, and inspire a multidisciplinary team of strategists, innovators, entrepreneurs and tech evangelists Mentor next-gen leaders and promote a culture of creativity, inclusion, and impact Lead by example, in delivery, in creation of IP, in the creation of opportunities for both the business and individuals. Coach, support, challenge and train teams/individuals in the successful delivery of their client engagements and in their development though their career pathway. Work closely with HR and cultural pillars as appropriate, to ensure the team is suitably trained and developed according to the Sia career pathways. Carry out appraisals and feedback to ensure continuous development and engagement among staff. Qualifications We're seeking a visionary, commercially-minded innovation leader who is excited by building something new, growing fast, and applying cutting-edge technology to solve complex client challenges. Expected to have 15+ years' experience in consulting, growth strategy, venture building, innovation Proven success in building and growing a practice Strong, proven BD track record, able to support the growth of a practice by bringing in new client relationships, with an existing client list that is active and delivering Strong experience working with clients on digital and/or AI-enabled transformation and growth Deep sector expertise (e.g. energy, finance, tech, consumer, telco, defence, etc) would be an advantage Preferred Backgrounds Strategy or innovation consulting (top-tier, boutiques, or digital/innovation firms) Venture studio or incubator leadership Tech-forward growth, new business model design, or disruptive strategy Skills & Qualities Entrepreneurial and strategic thinker with a strong commercial instinct Strong originator in opening opportunities/adding value to clients; Ability to grow a portfolio (Find, Open, Establish) while also ensuring delivery excellence/ongoing value (Deliver, Extend, Expand) . click apply for full job details
Jun 17, 2025
Full time
Associate Partner - Growth & Innovation Practice Leader, UK&I 90 Bartholomew Close,EC1A 7BNLondon, Royaume-Uni Sia is a specialist Management Consulting firm which was initially established in Paris, France in 1999 and has grown into a global firm with over 3,000 employees and annual revenue exceeding $500m. Our culture is strongly orientated towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of multinational companies. Testament to its success, Sia has shown double-digit growth every year since inception. Sia is a pioneer of Consulting 4.0, putting us at the forefront of the technology revolution, deploying augmented Consultants capable of leveraging emerging digital technology to enhance and improve their cognitive reasoning, analysis and planning. Supported by Augmented & Artificial Intelligence, Automation and Data Science we empower our clients to make the right decisions at the right time for the right reasons. With our consultants representing 41 different nationalities, we are a highly diverse team spread across 48 offices in 19countries. However, using innovative technologies such as our own in-house apps, social networks, and digital tools, we provide a truly integrated global service. Sia is an equal opportunities employer, committed to diversity, inclusion and employee well-being. Our diversity and inclusion networks (local and global) contribute to a pipeline of initiatives to enhance employee quality of life and foster a caring environment to work in. Employees are encouraged to contribute to these initiatives and drive positive change in the organisation across 5 LGBTQ+, Multi-Ethnic, Well-being and Environment. About the Growth & Innovation Practice Our Growth & Innovation Practice is a strategic growth engine within the firm, partnering with clients to drive strategic growth, unlock new revenue streams, enhance margin, build new ventures and transform business to deliver sustainable competitive advantage. We work across all sectors - including consumer, transport, tech, energy & utilities, financial services, FMCG, manufacturing & defence - delivering at the intersection of growth strategy, innovation capability, venture building, and emerging technologies incorporating data & AI leading to transformation programmes designed to deliver the outcomes. Over the past few years, we have been responsible for delivering some of Sia's most impactful client engagements, with huge social and commercial impact: Led the design and delivery of the UK water sectors first open data platform, covering 16 water and waste-water companies, in an OFWAT-funded engagement to improve innovation across the sector. Tackled issues of fuel poverty, low carbon construction and impacts of carbon monoxide on vulnerable utility customers through the design and delivery of new partnership ecosystems and unified data platforms. Worked within an IUK funded consortium, including Rolls-Royce and Universal Quantum, to build and commercialise the UK's first scalable, error-corrected quantum computer applied to CFD and drug discovery. Built a £100m+ new business venture for a telco, targeting utility network operators with new propositions in hybrid connectivity, managed sensors and data analytics. Innovation operating models & capability building Proposition development & go-to-market acceleration Emerging technologies strategy & application - including AI, data, and automation Partner ecosystems, leveraging multiple organisations with diverse capabilities to solve challenging problems for societal and shareholder value As a beachhead for Sia's AI and emerging tech strategy, the practice plays a key role in helping clients harness the power of artificial intelligence, data science, and automation to significantly improve productivity and innovation. We work closely with Sia's Data Science and SiaXperience Digital teams to design and deploy AI-powered propositions, experiences, and business models. Our ambition is to lead the firm's offering in 'applied AI for growth'. The Opportunity We are seeking an Associate Partner-level practice leader to play a key role in the leadership and scaling of our Growth & Innovation Practice across the UK & Ireland initially, but with a view to international expansion in due course. This is a unique opportunity to: Contribute to and shape the vision for a flagship capability at the front line of strategic innovation Scale a high-impact team in a high-growth consulting environment Own and grow a P&L with a clear ambition to grow revenues by 20-30% per year, whilst maintaining target profitability levels Work at the intersection of strategy, innovation, transformation, venture building, and emerging technology Leverage relationships and capability across one of the fastest growing consultancies to better meet clients' fast changing needs Key Responsibilities Set the vision and growth strategy for the Growth & Innovation Practice, comprising 20+ individuals across the UK & Ireland. Own the delivery of commercial targets, practice profitability, and team scaling Build and evolve our offerings across growth strategy, innovation, tech-enabled venture building, AI strategy and partnership ecosystems with a goal to drive large scale transformation in client/sector. Co-lead a global Growth & Innovation IP team of 100+ consultants in the development of new IP and offerings, supporting the new Group operating model Act as a firmwide expert in innovation, emerging technology application and AI adoption Lead complex, high-impact client engagements with senior stakeholders (C-suite and innovation leadership) Design and oversee multi-million-pound programmes that combine strategy, design, data, and tech to deliver transformation and step-change growth and/or social impact for clients and those they serve/impact Strong hands on delivery capabilities, expected to be chargeable on client site as well as overseeing teams delivering on commitments, to clients delight, on budget, on time and to an exceptional level of quality Partner with our AI, Data, and Digital teams to integrate technology into our innovation solutions and our transformations. Become a prominent thought-leader in growth & innovation topics, representing and helping grow Sia's brand through press exposure and event keynotes. Commercial Ownership Build a strong pipeline of innovation and growth consulting opportunities, accountable for a personal sales origination target and overall practice revenue targets. Leverage your own network and market outreach to open up new opportunities and clients for the practice and wider hub demonstrating the ability to generate immediate demand for services. Shape and lead major proposals, pitches and framework submissions Create and package new service lines and IP in growth, innovation, and applied AI Forge partnerships with 3rd parties, startups, VCs, platforms, and tech partners among others to further G&I's capability and market reach. Collaborate with other UK&I business units and lines (e.g. Business & Digital Transformation, Energy & Utilities, Life Sciences, etc) to open up new cross-functional opportunities Collaborate with partners globally to uncover international opportunities and drive future expansion Team Development Recruit, develop, and inspire a multidisciplinary team of strategists, innovators, entrepreneurs and tech evangelists Mentor next-gen leaders and promote a culture of creativity, inclusion, and impact Lead by example, in delivery, in creation of IP, in the creation of opportunities for both the business and individuals. Coach, support, challenge and train teams/individuals in the successful delivery of their client engagements and in their development though their career pathway. Work closely with HR and cultural pillars as appropriate, to ensure the team is suitably trained and developed according to the Sia career pathways. Carry out appraisals and feedback to ensure continuous development and engagement among staff. Qualifications We're seeking a visionary, commercially-minded innovation leader who is excited by building something new, growing fast, and applying cutting-edge technology to solve complex client challenges. Expected to have 15+ years' experience in consulting, growth strategy, venture building, innovation Proven success in building and growing a practice Strong, proven BD track record, able to support the growth of a practice by bringing in new client relationships, with an existing client list that is active and delivering Strong experience working with clients on digital and/or AI-enabled transformation and growth Deep sector expertise (e.g. energy, finance, tech, consumer, telco, defence, etc) would be an advantage Preferred Backgrounds Strategy or innovation consulting (top-tier, boutiques, or digital/innovation firms) Venture studio or incubator leadership Tech-forward growth, new business model design, or disruptive strategy Skills & Qualities Entrepreneurial and strategic thinker with a strong commercial instinct Strong originator in opening opportunities/adding value to clients; Ability to grow a portfolio (Find, Open, Establish) while also ensuring delivery excellence/ongoing value (Deliver, Extend, Expand) . click apply for full job details
"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." Salary: Competitive + Leadership Committee Benefits Park Hyatt London River Thames offers 203 luxurious rooms, including a presidential suite and two signature mega-suites, with stunning views of the River Thames and central London. Nestled in a convenient location in the heart of the city, the hotel features exquisite dining options across two restaurants and two bar outlets, state-of-the-art event spaces, and a serene spa and wellness floor. Alongside our hotel offering, we are also in the process of launching a unique residential experience, creating a dynamic and evolving luxury environment for longer staying guests. The Opportunity We are seeking an experienced and forward-thinking Director of Finance to join our hotel's Leadership Committee. This role is pivotal in guiding the financial strategy and operational execution of our hotel and associated entities. You will report directly to the General Manager and have a dotted line to the Area Director of Finance for UK & Ireland. Your Responsibilities Will Include: Oversee the full Finance function including Accounting, IT, and Procurement Lead short- and long-term financial planning for hotel operations and adjacent managed interests Manage financial reporting, planning, budgeting, and forecasting Prepare and review monthly and annual financial statements Drive detailed variance analysis and collaborate with department heads on cost controls and revenue enhancement Manage all aspects of internal and external audit processes Support strategic decision-making across the hotel as a key member of the Leadership Committee Develop and maintain strong relationships with our ownership, providing accurate and timely reporting and insight Guide the Purchasing team, ensuring efficiency, compliance, and strong vendor relationships Provide financial guidance related to multi-use property operations, including knowledge of service charge agreements and cost allocations within a larger residential context About You: A qualified accountant (e.g., ACCA, CIMA) with relevant experience in a senior Finance role within luxury hospitality Proven leadership capabilities with excellent communication and interpersonal skills Comfortable working within complex operational structures, ideally including multi-entity or multi-property environments Strategic thinker with strong business acumen and a collaborative approach What We Offer: Leadership package including bonus, private healthcare, and enhanced pension 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays for family and friends from day one Complimentary laundered business attire Free meals while on duty Headspace membership and access to our Employee Assistance Programme Ongoing learning and development with global career progression opportunities At Hyatt, "We care for people so they can be their best" . Our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing are the foundation of how we work together. We celebrate individuality and embrace a culture that's as diverse as our guests. Join us and be part of a team that's shaping the future of luxury hospitality. Apply today to start your journey with Park Hyatt London River Thames. Our family is always growing. Want to be in the know?
Jun 17, 2025
Full time
"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." Salary: Competitive + Leadership Committee Benefits Park Hyatt London River Thames offers 203 luxurious rooms, including a presidential suite and two signature mega-suites, with stunning views of the River Thames and central London. Nestled in a convenient location in the heart of the city, the hotel features exquisite dining options across two restaurants and two bar outlets, state-of-the-art event spaces, and a serene spa and wellness floor. Alongside our hotel offering, we are also in the process of launching a unique residential experience, creating a dynamic and evolving luxury environment for longer staying guests. The Opportunity We are seeking an experienced and forward-thinking Director of Finance to join our hotel's Leadership Committee. This role is pivotal in guiding the financial strategy and operational execution of our hotel and associated entities. You will report directly to the General Manager and have a dotted line to the Area Director of Finance for UK & Ireland. Your Responsibilities Will Include: Oversee the full Finance function including Accounting, IT, and Procurement Lead short- and long-term financial planning for hotel operations and adjacent managed interests Manage financial reporting, planning, budgeting, and forecasting Prepare and review monthly and annual financial statements Drive detailed variance analysis and collaborate with department heads on cost controls and revenue enhancement Manage all aspects of internal and external audit processes Support strategic decision-making across the hotel as a key member of the Leadership Committee Develop and maintain strong relationships with our ownership, providing accurate and timely reporting and insight Guide the Purchasing team, ensuring efficiency, compliance, and strong vendor relationships Provide financial guidance related to multi-use property operations, including knowledge of service charge agreements and cost allocations within a larger residential context About You: A qualified accountant (e.g., ACCA, CIMA) with relevant experience in a senior Finance role within luxury hospitality Proven leadership capabilities with excellent communication and interpersonal skills Comfortable working within complex operational structures, ideally including multi-entity or multi-property environments Strategic thinker with strong business acumen and a collaborative approach What We Offer: Leadership package including bonus, private healthcare, and enhanced pension 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays for family and friends from day one Complimentary laundered business attire Free meals while on duty Headspace membership and access to our Employee Assistance Programme Ongoing learning and development with global career progression opportunities At Hyatt, "We care for people so they can be their best" . Our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing are the foundation of how we work together. We celebrate individuality and embrace a culture that's as diverse as our guests. Join us and be part of a team that's shaping the future of luxury hospitality. Apply today to start your journey with Park Hyatt London River Thames. Our family is always growing. Want to be in the know?
Customer Advisor - Head Office Reference Number - Location Head Office Working Hours Full Time Salary Up to £13.05 per hour Closing Date 20/06/2025 Customer Advisor Are you ready to embark on a career with the UK's leading Toyota and Lexus retailer? About Us: The Steven Eagell Group, Europe's largest Lexus and Toyota retailer, is a prestigious and award-winning employer. With a strong presence across 44 locations in areas such as the Southeast, East of England, and West Midlands, we are seeking friendly individuals to join our expanding Customer Services team. We offer a remarkable working environment, coupled with exceptional benefits and exciting opportunities for career growth and development. At Steven Eagell, we believe in recognising and rewarding hard work, loyalty, and achievements with excellent incentives. The Role: We are seeking applicants with outstanding customer service skills and a professional demeanour. If you are passionate about delivering exceptional customer service, comfortable communicating over the telephone in both service and sales scenarios and can excel both as a team player and individually, then we want you! As a Customer Advisor, you will handle inbound and outbound customer inquiries, including electronic communications, while consistently providing outstanding service. The role entails challenging targets in terms of volume and quality, so it is essential to maintain a good pace and multitask effectively. Successful candidates will demonstrate confidence, enthusiasm, and self-motivation. Although previous telephone experience is desirable, comprehensive training will be provided. Duties: Deliver exceptional customer care at all times Build rapport and understand customers' requirements Complete outbound service calls to both current and lapsed customers for service and MOT reminders; to convert into bookings Ensure that all inbound calls are answered quickly and professionally Understand and advise customers on additional products and services available - service plans and extended warranty Ensure all call activity is logged on relevant systems accurately; which can be tracked and measured Meet productivity expectations of calls per hour and conversion results Record vehicle details, dates and service history accurately Verify and update existing customer data including email address Other ad-hoc duties On Offer: Full training provided 25 days holiday (+ Bank Holidays) Company pension Other Benefits: Company pension Referral programme Sick pay Schedule: Monday to Friday Weekend availability _ Privacy notice: At Steven Eagell Toyota, we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing If you don't hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest. Whatever your question or feedback we are here to help. So please feel free to contact us Reg Office: Steven Eagell Limited10 Queen Street PlaceLondonEC4R 1AG Reg. Company Number: VAT Reg. No. Financial Disclosure Steven Eagell Limited is authorised and regulated by the Financial Conduct Authority (FCA Reference Number 671531)as a credit broker. We are not a lender or an independent financial advisor. In the first instance, we will introduce you to Preferred lender and provide you with information regarding the finance products available to enable you to decide whether a particular finance product from Preferred lender is right for you based on the information provided. In the event that Preferred lender is not able to provide credit, we will refer you to another trusted credit broker already known to us. This credit broker will attempt to source credit for you through an alternative panel of lenders. You are not required to use Preferred lender or any other lender introduced by our trusted broker. We do not charge you a fee for an introduction to Preferred lender or to our trusted broker but we will receive a commission if you use their services, this is normally a fixed fee or a fixed percentage of the amount you borrow. The level of commission will vary dependant on the product and the lender that you use. We will inform you of the amount of commission that we will earn in good time before the finance agreement is entered into and ask you to consent to its payment. You do not have to take our finance. You can arrange funding of your vehicle elsewhere and in some cases it may be cheaper. Steven Eagell Limited is also an appointed representative of Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester, CO6 2TE, which is authorised and regulated by the Financial Conduct Authority. Ingeni Services Limited's (FCA Reference Number 747381) Ingeni Services Group Limited business is to act as an agent on behalf of the insurer for insurance distribution activities only. We do not charge you a fee for our services as an insurance intermediary. We will earn a commission from the insurance provider for introducing you to them. The nature or level of commission we receive will not alter our advice to you and will depend on the product that you purchase.For full details of our FCA Commission Status Disclosure please here
Jun 17, 2025
Full time
Customer Advisor - Head Office Reference Number - Location Head Office Working Hours Full Time Salary Up to £13.05 per hour Closing Date 20/06/2025 Customer Advisor Are you ready to embark on a career with the UK's leading Toyota and Lexus retailer? About Us: The Steven Eagell Group, Europe's largest Lexus and Toyota retailer, is a prestigious and award-winning employer. With a strong presence across 44 locations in areas such as the Southeast, East of England, and West Midlands, we are seeking friendly individuals to join our expanding Customer Services team. We offer a remarkable working environment, coupled with exceptional benefits and exciting opportunities for career growth and development. At Steven Eagell, we believe in recognising and rewarding hard work, loyalty, and achievements with excellent incentives. The Role: We are seeking applicants with outstanding customer service skills and a professional demeanour. If you are passionate about delivering exceptional customer service, comfortable communicating over the telephone in both service and sales scenarios and can excel both as a team player and individually, then we want you! As a Customer Advisor, you will handle inbound and outbound customer inquiries, including electronic communications, while consistently providing outstanding service. The role entails challenging targets in terms of volume and quality, so it is essential to maintain a good pace and multitask effectively. Successful candidates will demonstrate confidence, enthusiasm, and self-motivation. Although previous telephone experience is desirable, comprehensive training will be provided. Duties: Deliver exceptional customer care at all times Build rapport and understand customers' requirements Complete outbound service calls to both current and lapsed customers for service and MOT reminders; to convert into bookings Ensure that all inbound calls are answered quickly and professionally Understand and advise customers on additional products and services available - service plans and extended warranty Ensure all call activity is logged on relevant systems accurately; which can be tracked and measured Meet productivity expectations of calls per hour and conversion results Record vehicle details, dates and service history accurately Verify and update existing customer data including email address Other ad-hoc duties On Offer: Full training provided 25 days holiday (+ Bank Holidays) Company pension Other Benefits: Company pension Referral programme Sick pay Schedule: Monday to Friday Weekend availability _ Privacy notice: At Steven Eagell Toyota, we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing If you don't hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest. Whatever your question or feedback we are here to help. So please feel free to contact us Reg Office: Steven Eagell Limited10 Queen Street PlaceLondonEC4R 1AG Reg. Company Number: VAT Reg. No. Financial Disclosure Steven Eagell Limited is authorised and regulated by the Financial Conduct Authority (FCA Reference Number 671531)as a credit broker. We are not a lender or an independent financial advisor. In the first instance, we will introduce you to Preferred lender and provide you with information regarding the finance products available to enable you to decide whether a particular finance product from Preferred lender is right for you based on the information provided. In the event that Preferred lender is not able to provide credit, we will refer you to another trusted credit broker already known to us. This credit broker will attempt to source credit for you through an alternative panel of lenders. You are not required to use Preferred lender or any other lender introduced by our trusted broker. We do not charge you a fee for an introduction to Preferred lender or to our trusted broker but we will receive a commission if you use their services, this is normally a fixed fee or a fixed percentage of the amount you borrow. The level of commission will vary dependant on the product and the lender that you use. We will inform you of the amount of commission that we will earn in good time before the finance agreement is entered into and ask you to consent to its payment. You do not have to take our finance. You can arrange funding of your vehicle elsewhere and in some cases it may be cheaper. Steven Eagell Limited is also an appointed representative of Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester, CO6 2TE, which is authorised and regulated by the Financial Conduct Authority. Ingeni Services Limited's (FCA Reference Number 747381) Ingeni Services Group Limited business is to act as an agent on behalf of the insurer for insurance distribution activities only. We do not charge you a fee for our services as an insurance intermediary. We will earn a commission from the insurance provider for introducing you to them. The nature or level of commission we receive will not alter our advice to you and will depend on the product that you purchase.For full details of our FCA Commission Status Disclosure please here
Technical Sales Specialist Join us to drive sales, support customers, and design high-quality heating systems. Be part of a team focused on growth, excellence, and innovation. Salary: Base salary £30k to £40k pa depending on experience. OTE £50k to £65k (uncapped) Role type: Permanent, Full Time. Location: Following a period of office-based training and learning the post offers flexible working, but with an expectation to be in the office once a week. Site visits as needed. Reporting to: Sales Director About IMS: At IMS Heat Pumps, we re more than just a business; we re a family and friends team with a shared history of collaboration. With offices in Perth and Sheffield, we united our expertise to establish IMS Heat Pumps Limited in 1997. Our mission is to provide top-notch design, installation, commissioning, service, and maintenance of Ground and Air Source Heat Pumps. In 2024, we were proudly acquired by Hometree, a leading UK energy services company, strengthening our ability to deliver sustainable energy solutions nationwide. Join us if you re eager to work with a close-knit, experienced team, contribute to a pioneer in renewable energy, and be part of a business that combines professional excellence with a warm, inclusive atmosphere. The Role This role involves handling incoming and outgoing sales communications, managing customer inquiries, and actively promoting company products and services. Responsibilities include designing MCS-compliant heating solutions, ensuring compliance with industry standards, maintaining CRM data, and engaging in business development. The position also requires attending trade shows, delivering CPD sessions, and contributing to team improvements and industry best practices. Responsibilities: Handle Calls: Manage incoming sales calls, gather details, promote products/services, and guide potential customers into the sales process. Customer Outreach: Contact leads via phone, email, and internet tools to follow up on quotes and inquiries. Manage Enquiries: Respond to quote requests, follow-up questions, and general customer queries or complaints. Sales Follow-Up: Call qualified leads and quoted customers to assess project status and encourage engagement. Design Solutions: Create MCS-compliant heat pump and underfloor heating designs with distribution schematics. Ensure Compliance: Support Consumer Code and MCS scheme adherence, keeping sales compliance up to date. Business Development: Nurture repeat business leads, engage with contractors, developers, and professionals. CRM & Reporting: Maintain CRM for accurate tracking and provide reports on sales performance and department efficiency. Industry Engagement: Deliver CPD sessions, attend trade shows, and stay updated on best practices and product developments. Team Contribution: Share knowledge, suggest improvements, follow company policies, and support the Sales Team as needed. What we re looking for: Sector Knowledge: In-depth knowledge of the domestic heating sector and Heat Pump systems. Design & Specification Skills: Expertise in design and specification tools, including NIBE DIM, MCS 3005, and Heat Loss calculations. Sales Experience: Previous experience in a sales environment. CRM Proficiency: Extensive knowledge and use of CRM systems. Safety Commitment: Adheres to safe working practices. Professionalism: Maintains a high standard of personal and professional presentation. Positive Attitude: Enthusiastic with a positive mental attitude. Team Player: Able to maintain and build relationships, contributing to team success. Flexibility & Proactivity: Flexible, patient, and proactive in approach. Independence: Capable of working independently with minimal supervision Project Management: Competent in managing multiple projects. Our Recruitment Process: Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Head of Sales (45 minutes) Final Interview: Final Interview with IMS Sales Director (1 hour- In person). Perks of the job: 25 days annual leave plus bank Holidays. Birthday holiday day and long service days after relevant periods. 10 days contractual sick pay following a period of service. Learning & Development opportunities. Staff days out & social evenings. Excellent work-life balance. Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between. About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements £85m+ Capital Raised - We ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 100k Homes Covered - We cover over one hundred thousand homes across the UK 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Jun 16, 2025
Full time
Technical Sales Specialist Join us to drive sales, support customers, and design high-quality heating systems. Be part of a team focused on growth, excellence, and innovation. Salary: Base salary £30k to £40k pa depending on experience. OTE £50k to £65k (uncapped) Role type: Permanent, Full Time. Location: Following a period of office-based training and learning the post offers flexible working, but with an expectation to be in the office once a week. Site visits as needed. Reporting to: Sales Director About IMS: At IMS Heat Pumps, we re more than just a business; we re a family and friends team with a shared history of collaboration. With offices in Perth and Sheffield, we united our expertise to establish IMS Heat Pumps Limited in 1997. Our mission is to provide top-notch design, installation, commissioning, service, and maintenance of Ground and Air Source Heat Pumps. In 2024, we were proudly acquired by Hometree, a leading UK energy services company, strengthening our ability to deliver sustainable energy solutions nationwide. Join us if you re eager to work with a close-knit, experienced team, contribute to a pioneer in renewable energy, and be part of a business that combines professional excellence with a warm, inclusive atmosphere. The Role This role involves handling incoming and outgoing sales communications, managing customer inquiries, and actively promoting company products and services. Responsibilities include designing MCS-compliant heating solutions, ensuring compliance with industry standards, maintaining CRM data, and engaging in business development. The position also requires attending trade shows, delivering CPD sessions, and contributing to team improvements and industry best practices. Responsibilities: Handle Calls: Manage incoming sales calls, gather details, promote products/services, and guide potential customers into the sales process. Customer Outreach: Contact leads via phone, email, and internet tools to follow up on quotes and inquiries. Manage Enquiries: Respond to quote requests, follow-up questions, and general customer queries or complaints. Sales Follow-Up: Call qualified leads and quoted customers to assess project status and encourage engagement. Design Solutions: Create MCS-compliant heat pump and underfloor heating designs with distribution schematics. Ensure Compliance: Support Consumer Code and MCS scheme adherence, keeping sales compliance up to date. Business Development: Nurture repeat business leads, engage with contractors, developers, and professionals. CRM & Reporting: Maintain CRM for accurate tracking and provide reports on sales performance and department efficiency. Industry Engagement: Deliver CPD sessions, attend trade shows, and stay updated on best practices and product developments. Team Contribution: Share knowledge, suggest improvements, follow company policies, and support the Sales Team as needed. What we re looking for: Sector Knowledge: In-depth knowledge of the domestic heating sector and Heat Pump systems. Design & Specification Skills: Expertise in design and specification tools, including NIBE DIM, MCS 3005, and Heat Loss calculations. Sales Experience: Previous experience in a sales environment. CRM Proficiency: Extensive knowledge and use of CRM systems. Safety Commitment: Adheres to safe working practices. Professionalism: Maintains a high standard of personal and professional presentation. Positive Attitude: Enthusiastic with a positive mental attitude. Team Player: Able to maintain and build relationships, contributing to team success. Flexibility & Proactivity: Flexible, patient, and proactive in approach. Independence: Capable of working independently with minimal supervision Project Management: Competent in managing multiple projects. Our Recruitment Process: Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Head of Sales (45 minutes) Final Interview: Final Interview with IMS Sales Director (1 hour- In person). Perks of the job: 25 days annual leave plus bank Holidays. Birthday holiday day and long service days after relevant periods. 10 days contractual sick pay following a period of service. Learning & Development opportunities. Staff days out & social evenings. Excellent work-life balance. Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between. About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements £85m+ Capital Raised - We ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 100k Homes Covered - We cover over one hundred thousand homes across the UK 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Technical Sales Specialist Join us to drive sales, support customers, and design high-quality heating systems. Be part of a team focused on growth, excellence, and innovation. Salary: Base salary £30k to £40k pa depending on experience. OTE £50k to £65k (uncapped) Role type: Permanent, Full Time. Location: Following a period of office-based training and learning the post offers flexible working, but with an expectation to be in the office once a week. Site visits as needed. Reporting to: Sales Director About IMS: At IMS Heat Pumps, we re more than just a business; we re a family and friends team with a shared history of collaboration. With offices in Perth and Sheffield, we united our expertise to establish IMS Heat Pumps Limited in 1997. Our mission is to provide top-notch design, installation, commissioning, service, and maintenance of Ground and Air Source Heat Pumps. In 2024, we were proudly acquired by Hometree, a leading UK energy services company, strengthening our ability to deliver sustainable energy solutions nationwide. Join us if you re eager to work with a close-knit, experienced team, contribute to a pioneer in renewable energy, and be part of a business that combines professional excellence with a warm, inclusive atmosphere. The Role This role involves handling incoming and outgoing sales communications, managing customer inquiries, and actively promoting company products and services. Responsibilities include designing MCS-compliant heating solutions, ensuring compliance with industry standards, maintaining CRM data, and engaging in business development. The position also requires attending trade shows, delivering CPD sessions, and contributing to team improvements and industry best practices. Responsibilities: Handle Calls: Manage incoming sales calls, gather details, promote products/services, and guide potential customers into the sales process. Customer Outreach: Contact leads via phone, email, and internet tools to follow up on quotes and inquiries. Manage Enquiries: Respond to quote requests, follow-up questions, and general customer queries or complaints. Sales Follow-Up: Call qualified leads and quoted customers to assess project status and encourage engagement. Design Solutions: Create MCS-compliant heat pump and underfloor heating designs with distribution schematics. Ensure Compliance: Support Consumer Code and MCS scheme adherence, keeping sales compliance up to date. Business Development: Nurture repeat business leads, engage with contractors, developers, and professionals. CRM & Reporting: Maintain CRM for accurate tracking and provide reports on sales performance and department efficiency. Industry Engagement: Deliver CPD sessions, attend trade shows, and stay updated on best practices and product developments. Team Contribution: Share knowledge, suggest improvements, follow company policies, and support the Sales Team as needed. What we re looking for: Sector Knowledge: In-depth knowledge of the domestic heating sector and Heat Pump systems. Design & Specification Skills: Expertise in design and specification tools, including NIBE DIM, MCS 3005, and Heat Loss calculations. Sales Experience: Previous experience in a sales environment. CRM Proficiency: Extensive knowledge and use of CRM systems. Safety Commitment: Adheres to safe working practices. Professionalism: Maintains a high standard of personal and professional presentation. Positive Attitude: Enthusiastic with a positive mental attitude. Team Player: Able to maintain and build relationships, contributing to team success. Flexibility & Proactivity: Flexible, patient, and proactive in approach. Independence: Capable of working independently with minimal supervision Project Management: Competent in managing multiple projects. Our Recruitment Process: Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Head of Sales (45 minutes) Final Interview: Final Interview with IMS Sales Director (1 hour- In person). Perks of the job: 25 days annual leave plus bank Holidays. Birthday holiday day and long service days after relevant periods. 10 days contractual sick pay following a period of service. Learning & Development opportunities. Staff days out & social evenings. Excellent work-life balance. Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between. About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements £85m+ Capital Raised - We ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 100k Homes Covered - We cover over one hundred thousand homes across the UK 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Jun 16, 2025
Full time
Technical Sales Specialist Join us to drive sales, support customers, and design high-quality heating systems. Be part of a team focused on growth, excellence, and innovation. Salary: Base salary £30k to £40k pa depending on experience. OTE £50k to £65k (uncapped) Role type: Permanent, Full Time. Location: Following a period of office-based training and learning the post offers flexible working, but with an expectation to be in the office once a week. Site visits as needed. Reporting to: Sales Director About IMS: At IMS Heat Pumps, we re more than just a business; we re a family and friends team with a shared history of collaboration. With offices in Perth and Sheffield, we united our expertise to establish IMS Heat Pumps Limited in 1997. Our mission is to provide top-notch design, installation, commissioning, service, and maintenance of Ground and Air Source Heat Pumps. In 2024, we were proudly acquired by Hometree, a leading UK energy services company, strengthening our ability to deliver sustainable energy solutions nationwide. Join us if you re eager to work with a close-knit, experienced team, contribute to a pioneer in renewable energy, and be part of a business that combines professional excellence with a warm, inclusive atmosphere. The Role This role involves handling incoming and outgoing sales communications, managing customer inquiries, and actively promoting company products and services. Responsibilities include designing MCS-compliant heating solutions, ensuring compliance with industry standards, maintaining CRM data, and engaging in business development. The position also requires attending trade shows, delivering CPD sessions, and contributing to team improvements and industry best practices. Responsibilities: Handle Calls: Manage incoming sales calls, gather details, promote products/services, and guide potential customers into the sales process. Customer Outreach: Contact leads via phone, email, and internet tools to follow up on quotes and inquiries. Manage Enquiries: Respond to quote requests, follow-up questions, and general customer queries or complaints. Sales Follow-Up: Call qualified leads and quoted customers to assess project status and encourage engagement. Design Solutions: Create MCS-compliant heat pump and underfloor heating designs with distribution schematics. Ensure Compliance: Support Consumer Code and MCS scheme adherence, keeping sales compliance up to date. Business Development: Nurture repeat business leads, engage with contractors, developers, and professionals. CRM & Reporting: Maintain CRM for accurate tracking and provide reports on sales performance and department efficiency. Industry Engagement: Deliver CPD sessions, attend trade shows, and stay updated on best practices and product developments. Team Contribution: Share knowledge, suggest improvements, follow company policies, and support the Sales Team as needed. What we re looking for: Sector Knowledge: In-depth knowledge of the domestic heating sector and Heat Pump systems. Design & Specification Skills: Expertise in design and specification tools, including NIBE DIM, MCS 3005, and Heat Loss calculations. Sales Experience: Previous experience in a sales environment. CRM Proficiency: Extensive knowledge and use of CRM systems. Safety Commitment: Adheres to safe working practices. Professionalism: Maintains a high standard of personal and professional presentation. Positive Attitude: Enthusiastic with a positive mental attitude. Team Player: Able to maintain and build relationships, contributing to team success. Flexibility & Proactivity: Flexible, patient, and proactive in approach. Independence: Capable of working independently with minimal supervision Project Management: Competent in managing multiple projects. Our Recruitment Process: Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Head of Sales (45 minutes) Final Interview: Final Interview with IMS Sales Director (1 hour- In person). Perks of the job: 25 days annual leave plus bank Holidays. Birthday holiday day and long service days after relevant periods. 10 days contractual sick pay following a period of service. Learning & Development opportunities. Staff days out & social evenings. Excellent work-life balance. Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between. About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements £85m+ Capital Raised - We ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 100k Homes Covered - We cover over one hundred thousand homes across the UK 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Technical Sales Consultant Join Geowarmth in North Shields as a Technical Sales Consultant! Drive renewable energy innovation, design custom solutions, and build lasting client relationships. Salary: £30k to £40k pa depending on experience. OTE £50k to £65k (uncapped) Role type: Full Time Location: North Shields (In Person) Reporting to: Managing Director A full driving licence is required for this role. About Geowarmth: Geowarmth are award-winning experts in the installation of carbon neutral home heating and energy solutions. From heat pumps and solar panels to underfloor heating and EV charging points, we have over 20 years of experience delivering practical solutions. With a highly skilled and experienced team, we have been trusted to work on delicate and complex projects at numerous World Heritage Sites. In 2024, we became part of Hometree Group, a leading UK residential home energy services company, paving the way for a brighter future in the home. By joining Hometree s mission to help millions of homeowners look after their homes and transition to lowe-carbon living, in addition to installation we now also provide comprehensive servicing, financing and maintenance to make it easier to look after your home and ensure a greener future. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership. The Role This role involves handling incoming and outgoing sales communications, managing customer inquiries, and actively promoting company products and services. Responsibilities include designing MCS-compliant heating solutions, ensuring compliance with industry standards, maintaining CRM data, and engaging in business development. The position also requires attending trade shows, delivering CPD sessions, and contributing to team improvements and industry best practices. Responsibilities: Handle Calls: Manage incoming sales calls, gather details, promote products/services, and guide potential customers into the sales process. Customer Outreach: Contact leads via phone, email, and internet tools to follow up on quotes and inquiries. Manage Enquiries: Respond to quote requests, follow-up questions, and general customer queries or complaints. Sales Follow-Up: Call qualified leads and quoted customers to assess project status and encourage engagement. Design Solutions: Create MCS-compliant heat pump and underfloor heating designs with distribution schematics. Ensure Compliance: Support Consumer Code and MCS scheme adherence, keeping sales compliance up to date. Business Development: Nurture repeat business leads, engage with contractors, developers, and professionals. CRM & Reporting: Maintain CRM for accurate tracking and provide reports on sales performance and department efficiency. Industry Engagement: Deliver CPD sessions, attend trade shows, and stay updated on best practices and product developments. Team Contribution: Share knowledge, suggest improvements, follow company policies, and support the Sales Team as needed. What we re looking for: Sector Knowledge: In-depth knowledge of the domestic heating sector and Heat Pump systems. Design & Specification Skills: Expertise in design and specification tools, including NIBE DIM, MCS 3005, and Heat Loss calculations. Sales Experience: Previous experience in a sales environment. CRM Proficiency: Extensive knowledge and use of CRM systems. Safety Commitment: Adheres to safe working practices. Professionalism: Maintains a high standard of personal and professional presentation. Positive Attitude: Enthusiastic with a positive mental attitude. Team Player: Able to maintain and build relationships, contributing to team success. Flexibility & Proactivity: Flexible, patient, and proactive in approach. Independence: Capable of working independently with minimal supervision Project Management: Competent in managing multiple projects. Our Recruitment Process: Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Head of Sales (45 minutes) Final Interview: Final Interview with IMS Sales Director (1 hour- In person). Perks of the job: 25 days annual leave plus bank Holidays. Birthday holiday day and long service days after relevant periods. 10 days contractual sick pay following a period of service. Learning & Development opportunities. Staff days out & social evenings. Excellent work-life balance. Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between. About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements £85m+ Capital Raised - We ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 100k Homes Covered - We cover over one hundred thousand homes across the UK 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Jun 16, 2025
Full time
Technical Sales Consultant Join Geowarmth in North Shields as a Technical Sales Consultant! Drive renewable energy innovation, design custom solutions, and build lasting client relationships. Salary: £30k to £40k pa depending on experience. OTE £50k to £65k (uncapped) Role type: Full Time Location: North Shields (In Person) Reporting to: Managing Director A full driving licence is required for this role. About Geowarmth: Geowarmth are award-winning experts in the installation of carbon neutral home heating and energy solutions. From heat pumps and solar panels to underfloor heating and EV charging points, we have over 20 years of experience delivering practical solutions. With a highly skilled and experienced team, we have been trusted to work on delicate and complex projects at numerous World Heritage Sites. In 2024, we became part of Hometree Group, a leading UK residential home energy services company, paving the way for a brighter future in the home. By joining Hometree s mission to help millions of homeowners look after their homes and transition to lowe-carbon living, in addition to installation we now also provide comprehensive servicing, financing and maintenance to make it easier to look after your home and ensure a greener future. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership. The Role This role involves handling incoming and outgoing sales communications, managing customer inquiries, and actively promoting company products and services. Responsibilities include designing MCS-compliant heating solutions, ensuring compliance with industry standards, maintaining CRM data, and engaging in business development. The position also requires attending trade shows, delivering CPD sessions, and contributing to team improvements and industry best practices. Responsibilities: Handle Calls: Manage incoming sales calls, gather details, promote products/services, and guide potential customers into the sales process. Customer Outreach: Contact leads via phone, email, and internet tools to follow up on quotes and inquiries. Manage Enquiries: Respond to quote requests, follow-up questions, and general customer queries or complaints. Sales Follow-Up: Call qualified leads and quoted customers to assess project status and encourage engagement. Design Solutions: Create MCS-compliant heat pump and underfloor heating designs with distribution schematics. Ensure Compliance: Support Consumer Code and MCS scheme adherence, keeping sales compliance up to date. Business Development: Nurture repeat business leads, engage with contractors, developers, and professionals. CRM & Reporting: Maintain CRM for accurate tracking and provide reports on sales performance and department efficiency. Industry Engagement: Deliver CPD sessions, attend trade shows, and stay updated on best practices and product developments. Team Contribution: Share knowledge, suggest improvements, follow company policies, and support the Sales Team as needed. What we re looking for: Sector Knowledge: In-depth knowledge of the domestic heating sector and Heat Pump systems. Design & Specification Skills: Expertise in design and specification tools, including NIBE DIM, MCS 3005, and Heat Loss calculations. Sales Experience: Previous experience in a sales environment. CRM Proficiency: Extensive knowledge and use of CRM systems. Safety Commitment: Adheres to safe working practices. Professionalism: Maintains a high standard of personal and professional presentation. Positive Attitude: Enthusiastic with a positive mental attitude. Team Player: Able to maintain and build relationships, contributing to team success. Flexibility & Proactivity: Flexible, patient, and proactive in approach. Independence: Capable of working independently with minimal supervision Project Management: Competent in managing multiple projects. Our Recruitment Process: Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Head of Sales (45 minutes) Final Interview: Final Interview with IMS Sales Director (1 hour- In person). Perks of the job: 25 days annual leave plus bank Holidays. Birthday holiday day and long service days after relevant periods. 10 days contractual sick pay following a period of service. Learning & Development opportunities. Staff days out & social evenings. Excellent work-life balance. Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between. About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements £85m+ Capital Raised - We ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 100k Homes Covered - We cover over one hundred thousand homes across the UK 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Lendscape is a leading technology provider to the global secured finance market. We're dedicated to helping financial institutions unlock cash flow and deliver exceptional lending experiences for their SME customers through innovative technology. Our software underpins the secured lending operations of over 130 banks and finance providers across the globe. Headquartered in London, with regional offices in California and Singapore, Lendscape is home to a team of over 180 talented professionals. Your Opportunity to Shape Customer Success Through Scalable Delivery! Are you a senior delivery leader who thrives on building high-performing teams, optimising onboarding processes, and ensuring seamless software implementations? We're looking for a Delivery Director to lead our onboarding and implementation function, delivering excellence at scale for new customers across the Lendscape platform. In this role, you'll oversee a department of 25+ professionals and be responsible for driving successful, repeatable, and high-quality customer onboarding. You'll work cross functionally with Product, Sales, Engineering, and Customer Operations to deliver predictable and efficient outcomes, all while building strong relationships with high value customers. Main Function The Delivery Director is accountable for leading the onboarding of new customers across Lendscape's platform and products. You will shape our delivery strategy, refine implementation frameworks, and ensure the department is set up to scale efficiently as we grow. With a focus on operational excellence, customer satisfaction, and strategic enablement, you'll lead a team of Engagement Managers, Consultants, and Methodology experts to deliver outstanding results. Responsibilities & Duties Leadership & Team Development Build, lead, and mentor a department of Engagement Managers, Consultants, and Specialists Develop managers into strong leaders who own their areas of delivery and performance Champion a culture of accountability, innovation, and continuous improvement Ensure your team has the expertise and training to deliver high quality onboarding Onboarding & Delivery Excellence Lead end-to-end delivery of onboarding projects to time, budget, and quality Standardise delivery methodology and promote scalable, repeatable implementation practices Oversee project governance, tools, and frameworks to ensure predictability and customer satisfaction Collaborate cross functionally with Engineering, Product, and Sales to balance delivery capacity with business demand Customer & Stakeholder Engagement Build trusted relationships with key customers during the onboarding phase Shape onboarding proposals and scope in partnership with Sales Act as an escalation point for customer challenges during implementation Monitor NPS and satisfaction to ensure long term value and engagement Operational & Strategic Impact Define and track KPIs to measure onboarding success, resource utilisation, and delivery efficiency Implement process improvements to support business growth without proportional headcount increases Lead budget oversight and ensure commercial performance (e.g. chargeability) across projects Collaborate with senior leadership to ensure alignment with broader business objectives Skills and Competencies Strong leadership and people management skills Strategic thinking to align delivery outcomes with business goals High level customer engagement and stakeholder management experience Expertise in software implementation, project governance, and delivery tooling Data driven mindset, with an ability to define and act on key performance metrics Ability to lead cross functional collaboration and influence across teams Excellent communication, negotiation, and problem solving skills Experience and Knowledge Proven experience leading onboarding or implementation teams in B2B SaaS or fintech environments Expertise in software delivery frameworks, enterprise integration, and professional services Strong background in project/program management and change leadership Experience managing budgets, chargeability, and scalable delivery operations Familiarity with financial services is a plus Pension with Scottish Widows: 9% total (5% employee, 4% employer) Life assurance with Aviva Private medical insurance with Vitality Bupa health cash plan Employee Assistance Programme via Unum Discounted corporate gym membership at Virgin Active Access to Udemy for Business for learning and development Cycle to Work scheme Free financial and pension advice Free eye test and VDU glasses voucher through Specsavers Up to 5 paid volunteering days per year Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves, Lendscape and our customers. Rise to the challenge: We are self motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. We look forward to connecting with you.
Jun 16, 2025
Full time
Lendscape is a leading technology provider to the global secured finance market. We're dedicated to helping financial institutions unlock cash flow and deliver exceptional lending experiences for their SME customers through innovative technology. Our software underpins the secured lending operations of over 130 banks and finance providers across the globe. Headquartered in London, with regional offices in California and Singapore, Lendscape is home to a team of over 180 talented professionals. Your Opportunity to Shape Customer Success Through Scalable Delivery! Are you a senior delivery leader who thrives on building high-performing teams, optimising onboarding processes, and ensuring seamless software implementations? We're looking for a Delivery Director to lead our onboarding and implementation function, delivering excellence at scale for new customers across the Lendscape platform. In this role, you'll oversee a department of 25+ professionals and be responsible for driving successful, repeatable, and high-quality customer onboarding. You'll work cross functionally with Product, Sales, Engineering, and Customer Operations to deliver predictable and efficient outcomes, all while building strong relationships with high value customers. Main Function The Delivery Director is accountable for leading the onboarding of new customers across Lendscape's platform and products. You will shape our delivery strategy, refine implementation frameworks, and ensure the department is set up to scale efficiently as we grow. With a focus on operational excellence, customer satisfaction, and strategic enablement, you'll lead a team of Engagement Managers, Consultants, and Methodology experts to deliver outstanding results. Responsibilities & Duties Leadership & Team Development Build, lead, and mentor a department of Engagement Managers, Consultants, and Specialists Develop managers into strong leaders who own their areas of delivery and performance Champion a culture of accountability, innovation, and continuous improvement Ensure your team has the expertise and training to deliver high quality onboarding Onboarding & Delivery Excellence Lead end-to-end delivery of onboarding projects to time, budget, and quality Standardise delivery methodology and promote scalable, repeatable implementation practices Oversee project governance, tools, and frameworks to ensure predictability and customer satisfaction Collaborate cross functionally with Engineering, Product, and Sales to balance delivery capacity with business demand Customer & Stakeholder Engagement Build trusted relationships with key customers during the onboarding phase Shape onboarding proposals and scope in partnership with Sales Act as an escalation point for customer challenges during implementation Monitor NPS and satisfaction to ensure long term value and engagement Operational & Strategic Impact Define and track KPIs to measure onboarding success, resource utilisation, and delivery efficiency Implement process improvements to support business growth without proportional headcount increases Lead budget oversight and ensure commercial performance (e.g. chargeability) across projects Collaborate with senior leadership to ensure alignment with broader business objectives Skills and Competencies Strong leadership and people management skills Strategic thinking to align delivery outcomes with business goals High level customer engagement and stakeholder management experience Expertise in software implementation, project governance, and delivery tooling Data driven mindset, with an ability to define and act on key performance metrics Ability to lead cross functional collaboration and influence across teams Excellent communication, negotiation, and problem solving skills Experience and Knowledge Proven experience leading onboarding or implementation teams in B2B SaaS or fintech environments Expertise in software delivery frameworks, enterprise integration, and professional services Strong background in project/program management and change leadership Experience managing budgets, chargeability, and scalable delivery operations Familiarity with financial services is a plus Pension with Scottish Widows: 9% total (5% employee, 4% employer) Life assurance with Aviva Private medical insurance with Vitality Bupa health cash plan Employee Assistance Programme via Unum Discounted corporate gym membership at Virgin Active Access to Udemy for Business for learning and development Cycle to Work scheme Free financial and pension advice Free eye test and VDU glasses voucher through Specsavers Up to 5 paid volunteering days per year Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves, Lendscape and our customers. Rise to the challenge: We are self motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. We look forward to connecting with you.
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Reporting team is a newly created team over the past 18 months who work on a range of projects as well as have responsibility for external financial reporting. The team is charged with ensuring the firm meets the financial reporting and control obligations of a global regulated group. This is a newly created key senior role within the Group Finance team in Marex. The purpose of this role is to be a key member of the Reporting and broader finance team to manage the end-to-end delivery of the Group's external reporting activities, managing all cross functional inputs from across the Group. Additionally, this individual will be proficient to oversee and manage the Group's earnings release. This role requires a senior finance professional with extensive experience in project management, reporting, and stakeholder management skills. They will be proficient in project planning, execution, monitoring, and control, while also developing and implementing robust reporting systems in a controlled environment. Responsibilities: The Senior Reporting and Planning Manager will oversee and manage all aspects of the Group's external reporting timetable and inputs whilst also reviewing and overseeing the Group's earnings release to manage investor demands. This role is critical in ensuring the firm meets its external reporting deadlines whilst adhering to the necessary internal controls and financial reporting requirements mandated under SOX, while also driving improvements in internal control processes. This is an excellent opportunity for someone with a strong background in financial reporting and project management who is looking to step up into a leadership role in a dynamic and growing environment and lead the reporting process for the Group. • Assist the Head of Reporting in ensuring that all external reporting deliverables are met within required deadlines; • Prepare and oversee the end to end Group reporting plan by identifying key inputs from all teams across the Group, not just withing finance; • Lead and oversee the successful delivery of the external reporting timeline, manging critical path activities, identifying key hand-in and hand-offs between teams and functions, escalating challenges and issues where required appropriately and on a timely basis; • Develop, implement, and maintain comprehensive plan to track progress, performance, and key metrics; • Management of the external auditors and resolution of queries ensuring relevant Subject Matter Experts (SMEs) are meeting their obligations; • Build and maintain strong relationships with internal and external stakeholders, keeping them informed about status and addressing their concerns. • Oversee the production of the Group's earnings release and related investor relations documents in conjunction with the Group Investor Relations team; • Management of debrief items and implementation of corrective actions in future reporting cycles to maintain a culture of continuous improvement within finance; • This individual would play a pivotal role in improving the control environment; and • Other ad hoc finance project management activities where required. Skills and Experience: • Big 4 background is preferred but not essential • Proven experience in project management in a senior role, with a track record of successfully managing complex projects. A track record of improving processes and adding value to clients/stakeholders • Excellent written and verbal communication skills, with the ability to clearly and concisely communicate project information to stakeholders • Strong interpersonal and team management skills, with the ability to motivate and guide cross functional teams • Strong analytical, organisation and documentation skills • Strong Microsoft Excel (Essential) & Microsoft Project (preferred but not essential) • Qualified Accountant with substantial PQE • Strong analytical skills - You demonstrate an aptitude for problem solving with the ability to exercise sound and balanced judgment in a highly regulated environment • F unctional expertise - Enjoy keeping up-to-date with emerging business, economic, and market trends • Strong accounting skills - You demonstrate ability to understand and communicate technical skills, pay attention to detail, take initiative to broaden your knowledge and resolve accounting issues • Personal drive and motivation - Successfully handle multiple tasks, take initiative to improve your own performance, work intensely towards challenging goals • A client and business focus - Effectively handle difficult requests, build trusting, long-term relationships with clients, help the client to identify/define needs and manages client/business expectations • Strong teamwork ethic - You are a strong team player with excellent interpersonal skills. You collaborate well with others within and across teams, encourage other team members to participate and contribute and acknowledges others' contributions If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application. Privacy Preference Center Manage Consent Preferences Always Active
Jun 15, 2025
Full time
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Reporting team is a newly created team over the past 18 months who work on a range of projects as well as have responsibility for external financial reporting. The team is charged with ensuring the firm meets the financial reporting and control obligations of a global regulated group. This is a newly created key senior role within the Group Finance team in Marex. The purpose of this role is to be a key member of the Reporting and broader finance team to manage the end-to-end delivery of the Group's external reporting activities, managing all cross functional inputs from across the Group. Additionally, this individual will be proficient to oversee and manage the Group's earnings release. This role requires a senior finance professional with extensive experience in project management, reporting, and stakeholder management skills. They will be proficient in project planning, execution, monitoring, and control, while also developing and implementing robust reporting systems in a controlled environment. Responsibilities: The Senior Reporting and Planning Manager will oversee and manage all aspects of the Group's external reporting timetable and inputs whilst also reviewing and overseeing the Group's earnings release to manage investor demands. This role is critical in ensuring the firm meets its external reporting deadlines whilst adhering to the necessary internal controls and financial reporting requirements mandated under SOX, while also driving improvements in internal control processes. This is an excellent opportunity for someone with a strong background in financial reporting and project management who is looking to step up into a leadership role in a dynamic and growing environment and lead the reporting process for the Group. • Assist the Head of Reporting in ensuring that all external reporting deliverables are met within required deadlines; • Prepare and oversee the end to end Group reporting plan by identifying key inputs from all teams across the Group, not just withing finance; • Lead and oversee the successful delivery of the external reporting timeline, manging critical path activities, identifying key hand-in and hand-offs between teams and functions, escalating challenges and issues where required appropriately and on a timely basis; • Develop, implement, and maintain comprehensive plan to track progress, performance, and key metrics; • Management of the external auditors and resolution of queries ensuring relevant Subject Matter Experts (SMEs) are meeting their obligations; • Build and maintain strong relationships with internal and external stakeholders, keeping them informed about status and addressing their concerns. • Oversee the production of the Group's earnings release and related investor relations documents in conjunction with the Group Investor Relations team; • Management of debrief items and implementation of corrective actions in future reporting cycles to maintain a culture of continuous improvement within finance; • This individual would play a pivotal role in improving the control environment; and • Other ad hoc finance project management activities where required. Skills and Experience: • Big 4 background is preferred but not essential • Proven experience in project management in a senior role, with a track record of successfully managing complex projects. A track record of improving processes and adding value to clients/stakeholders • Excellent written and verbal communication skills, with the ability to clearly and concisely communicate project information to stakeholders • Strong interpersonal and team management skills, with the ability to motivate and guide cross functional teams • Strong analytical, organisation and documentation skills • Strong Microsoft Excel (Essential) & Microsoft Project (preferred but not essential) • Qualified Accountant with substantial PQE • Strong analytical skills - You demonstrate an aptitude for problem solving with the ability to exercise sound and balanced judgment in a highly regulated environment • F unctional expertise - Enjoy keeping up-to-date with emerging business, economic, and market trends • Strong accounting skills - You demonstrate ability to understand and communicate technical skills, pay attention to detail, take initiative to broaden your knowledge and resolve accounting issues • Personal drive and motivation - Successfully handle multiple tasks, take initiative to improve your own performance, work intensely towards challenging goals • A client and business focus - Effectively handle difficult requests, build trusting, long-term relationships with clients, help the client to identify/define needs and manages client/business expectations • Strong teamwork ethic - You are a strong team player with excellent interpersonal skills. You collaborate well with others within and across teams, encourage other team members to participate and contribute and acknowledges others' contributions If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application. Privacy Preference Center Manage Consent Preferences Always Active
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. For more information visit Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Reporting team is a newly created team over the past 18 months who work on a range of projects as well as have responsibility for external financial reporting. The team is charged with ensuring the firm meets the financial reporting and control obligations of a global regulated group. This is a newly created key senior role within the Group Finance team in Marex. The purpose of this role is to be a key member of the Reporting and broader finance team to manage the end-to-end delivery of the Group's external reporting activities, managing all cross functional inputs from across the Group. Additionally, this individual will be proficient to oversee and manage the Group's earnings release. This role requires a senior finance professional with extensive experience in project management, reporting, and stakeholder management skills. They will be proficient in project planning, execution, monitoring, and control, while also developing and implementing robust reporting systems in a controlled environment. Responsibilities: The Senior Reporting and Planning Manager will oversee and manage all aspects of the Group's external reporting timetable and inputs whilst also reviewing and overseeing the Group's earnings release to manage investor demands. This role is critical in ensuring the firm meets its external reporting deadlines whilst adhering to the necessary internal controls and financial reporting requirements mandated under SOX, while also driving improvements in internal control processes. This is an excellent opportunity for someone with a strong background in financial reporting and project management who is looking to step up into a leadership role in a dynamic and growing environment and lead the reporting process for the Group. • Assist the Head of Reporting in ensuring that all external reporting deliverables are met within required deadlines; • Prepare and oversee the end to end Group reporting plan by identifying key inputs from all teams across the Group, not just withing finance; • Lead and oversee the successful delivery of the external reporting timeline, manging critical path activities, identifying key hand-in and hand-offs between teams and functions, escalating challenges and issues where required appropriately and on a timely basis; • Develop, implement, and maintain comprehensive plan to track progress, performance, and key metrics; • Management of the external auditors and resolution of queries ensuring relevant Subject Matter Experts (SMEs) are meeting their obligations; • Build and maintain strong relationships with internal and external stakeholders, keeping them informed about status and addressing their concerns. • Oversee the production of the Group's earnings release and related investor relations documents in conjunction with the Group Investor Relations team; • Management of debrief items and implementation of corrective actions in future reporting cycles to maintain a culture of continuous improvement within finance; • This individual would play a pivotal role in improving the control environment; and • Other ad hoc finance project management activities where required. Skills and Experience: • Big 4 background is preferred but not essential • Proven experience in project management in a senior role, with a track record of successfully managing complex projects. A track record of improving processes and adding value to clients/stakeholders • Excellent written and verbal communication skills, with the ability to clearly and concisely communicate project information to stakeholders • Strong interpersonal and team management skills, with the ability to motivate and guide cross functional teams • Strong analytical, organisation and documentation skills • Strong Microsoft Excel (Essential) & Microsoft Project (preferred but not essential) • Qualified Accountant with substantial PQE Competencies: • Strong analytical skills - You demonstrate an aptitude for problem solving with the ability to exercise sound and balanced judgment in a highly regulated environment • F unctional expertise - Enjoy keeping up-to-date with emerging business, economic, and market trends • Strong accounting skills - You demonstrate ability to understand and communicate technical skills, pay attention to detail, take initiative to broaden your knowledge and resolve accounting issues • Personal drive and motivation - Successfully handle multiple tasks, take initiative to improve your own performance, work intensely towards challenging goals • A client and business focus - Effectively handle difficult requests, build trusting, long-term relationships with clients, help the client to identify/define needs and manages client/business expectations • Strong teamwork ethic - You are a strong team player with excellent interpersonal skills. You collaborate well with others within and across teams, encourage other team members to participate and contribute and acknowledges others' contributions If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Jun 15, 2025
Full time
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. For more information visit Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Reporting team is a newly created team over the past 18 months who work on a range of projects as well as have responsibility for external financial reporting. The team is charged with ensuring the firm meets the financial reporting and control obligations of a global regulated group. This is a newly created key senior role within the Group Finance team in Marex. The purpose of this role is to be a key member of the Reporting and broader finance team to manage the end-to-end delivery of the Group's external reporting activities, managing all cross functional inputs from across the Group. Additionally, this individual will be proficient to oversee and manage the Group's earnings release. This role requires a senior finance professional with extensive experience in project management, reporting, and stakeholder management skills. They will be proficient in project planning, execution, monitoring, and control, while also developing and implementing robust reporting systems in a controlled environment. Responsibilities: The Senior Reporting and Planning Manager will oversee and manage all aspects of the Group's external reporting timetable and inputs whilst also reviewing and overseeing the Group's earnings release to manage investor demands. This role is critical in ensuring the firm meets its external reporting deadlines whilst adhering to the necessary internal controls and financial reporting requirements mandated under SOX, while also driving improvements in internal control processes. This is an excellent opportunity for someone with a strong background in financial reporting and project management who is looking to step up into a leadership role in a dynamic and growing environment and lead the reporting process for the Group. • Assist the Head of Reporting in ensuring that all external reporting deliverables are met within required deadlines; • Prepare and oversee the end to end Group reporting plan by identifying key inputs from all teams across the Group, not just withing finance; • Lead and oversee the successful delivery of the external reporting timeline, manging critical path activities, identifying key hand-in and hand-offs between teams and functions, escalating challenges and issues where required appropriately and on a timely basis; • Develop, implement, and maintain comprehensive plan to track progress, performance, and key metrics; • Management of the external auditors and resolution of queries ensuring relevant Subject Matter Experts (SMEs) are meeting their obligations; • Build and maintain strong relationships with internal and external stakeholders, keeping them informed about status and addressing their concerns. • Oversee the production of the Group's earnings release and related investor relations documents in conjunction with the Group Investor Relations team; • Management of debrief items and implementation of corrective actions in future reporting cycles to maintain a culture of continuous improvement within finance; • This individual would play a pivotal role in improving the control environment; and • Other ad hoc finance project management activities where required. Skills and Experience: • Big 4 background is preferred but not essential • Proven experience in project management in a senior role, with a track record of successfully managing complex projects. A track record of improving processes and adding value to clients/stakeholders • Excellent written and verbal communication skills, with the ability to clearly and concisely communicate project information to stakeholders • Strong interpersonal and team management skills, with the ability to motivate and guide cross functional teams • Strong analytical, organisation and documentation skills • Strong Microsoft Excel (Essential) & Microsoft Project (preferred but not essential) • Qualified Accountant with substantial PQE Competencies: • Strong analytical skills - You demonstrate an aptitude for problem solving with the ability to exercise sound and balanced judgment in a highly regulated environment • F unctional expertise - Enjoy keeping up-to-date with emerging business, economic, and market trends • Strong accounting skills - You demonstrate ability to understand and communicate technical skills, pay attention to detail, take initiative to broaden your knowledge and resolve accounting issues • Personal drive and motivation - Successfully handle multiple tasks, take initiative to improve your own performance, work intensely towards challenging goals • A client and business focus - Effectively handle difficult requests, build trusting, long-term relationships with clients, help the client to identify/define needs and manages client/business expectations • Strong teamwork ethic - You are a strong team player with excellent interpersonal skills. You collaborate well with others within and across teams, encourage other team members to participate and contribute and acknowledges others' contributions If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Lendscape is a leading technology provider to the global secured finance market. We're dedicated to helping financial institutions unlock cash flow and deliver exceptional lending experiences for their SME customers through innovative technology. Our software underpins the secured lending operations of over 130 banks and finance providers across the globe. Headquartered in London, with regional offices in California and Singapore, Lendscape is home to a team of over 180 talented professionals. Your Opportunity to Shape Customer Success Through Scalable Delivery! Are you a senior delivery leader who thrives on building high-performing teams, optimising onboarding processes, and ensuring seamless software implementations? We're looking for a Delivery Director to lead our onboarding and implementation function, delivering excellence at scale for new customers across the Lendscape platform. In this role, you'll oversee a department of 25+ professionals and be responsible for driving successful, repeatable, and high-quality customer onboarding. You'll work cross functionally with Product, Sales, Engineering, and Customer Operations to deliver predictable and efficient outcomes, all while building strong relationships with high value customers. Requirements Main Function The Delivery Director is accountable for leading the onboarding of new customers across Lendscape's platform and products. You will shape our delivery strategy, refine implementation frameworks, and ensure the department is set up to scale efficiently as we grow. With a focus on operational excellence, customer satisfaction, and strategic enablement, you'll lead a team of Engagement Managers, Consultants, and Methodology experts to deliver outstanding results. Responsibilities & Duties Leadership & Team Development Build, lead, and mentor a department of Engagement Managers, Consultants, and Specialists Develop managers into strong leaders who own their areas of delivery and performance Champion a culture of accountability, innovation, and continuous improvement Ensure your team has the expertise and training to deliver high quality onboarding Onboarding & Delivery Excellence Lead end-to-end delivery of onboarding projects to time, budget, and quality Standardise delivery methodology and promote scalable, repeatable implementation practices Oversee project governance, tools, and frameworks to ensure predictability and customer satisfaction Collaborate cross functionally with Engineering, Product, and Sales to balance delivery capacity with business demand Customer & Stakeholder Engagement Build trusted relationships with key customers during the onboarding phase Shape onboarding proposals and scope in partnership with Sales Act as an escalation point for customer challenges during implementation Monitor NPS and satisfaction to ensure long term value and engagement Operational & Strategic Impact Define and track KPIs to measure onboarding success, resource utilisation, and delivery efficiency Implement process improvements to support business growth without proportional headcount increases Lead budget oversight and ensure commercial performance (e.g. chargeability) across projects Collaborate with senior leadership to ensure alignment with broader business objectives Skills And Competencies Strong leadership and people management skills Strategic thinking to align delivery outcomes with business goals High level customer engagement and stakeholder management experience Expertise in software implementation, project governance, and delivery tooling Data driven mindset, with an ability to define and act on key performance metrics Ability to lead cross functional collaboration and influence across teams Excellent communication, negotiation, and problem solving skills Experience And Knowledge Proven experience leading onboarding or implementation teams in B2B SaaS or fintech environments Expertise in software delivery frameworks, enterprise integration, and professional services Strong background in project/program management and change leadership Experience managing budgets, chargeability, and scalable delivery operations Familiarity with financial services is a plus Benefits Pension with Scottish Widows: 9% total (5% employee, 4% employer) Life assurance with Aviva Private medical insurance with Vitality Bupa health cash plan Employee Assistance Programme via Unum Discounted corporate gym membership at Virgin Active Access to Udemy for Business for learning and development Cycle to Work scheme Free financial and pension advice Free eye test and VDU glasses voucher through Specsavers Up to 5 paid volunteering days per year Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves, Lendscape and our customers. Rise to the challenge: We are self motivated, empowered with flexibility and autonomy to work in our best way. What To Expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. We look forward to connecting with you.
Jun 14, 2025
Full time
Lendscape is a leading technology provider to the global secured finance market. We're dedicated to helping financial institutions unlock cash flow and deliver exceptional lending experiences for their SME customers through innovative technology. Our software underpins the secured lending operations of over 130 banks and finance providers across the globe. Headquartered in London, with regional offices in California and Singapore, Lendscape is home to a team of over 180 talented professionals. Your Opportunity to Shape Customer Success Through Scalable Delivery! Are you a senior delivery leader who thrives on building high-performing teams, optimising onboarding processes, and ensuring seamless software implementations? We're looking for a Delivery Director to lead our onboarding and implementation function, delivering excellence at scale for new customers across the Lendscape platform. In this role, you'll oversee a department of 25+ professionals and be responsible for driving successful, repeatable, and high-quality customer onboarding. You'll work cross functionally with Product, Sales, Engineering, and Customer Operations to deliver predictable and efficient outcomes, all while building strong relationships with high value customers. Requirements Main Function The Delivery Director is accountable for leading the onboarding of new customers across Lendscape's platform and products. You will shape our delivery strategy, refine implementation frameworks, and ensure the department is set up to scale efficiently as we grow. With a focus on operational excellence, customer satisfaction, and strategic enablement, you'll lead a team of Engagement Managers, Consultants, and Methodology experts to deliver outstanding results. Responsibilities & Duties Leadership & Team Development Build, lead, and mentor a department of Engagement Managers, Consultants, and Specialists Develop managers into strong leaders who own their areas of delivery and performance Champion a culture of accountability, innovation, and continuous improvement Ensure your team has the expertise and training to deliver high quality onboarding Onboarding & Delivery Excellence Lead end-to-end delivery of onboarding projects to time, budget, and quality Standardise delivery methodology and promote scalable, repeatable implementation practices Oversee project governance, tools, and frameworks to ensure predictability and customer satisfaction Collaborate cross functionally with Engineering, Product, and Sales to balance delivery capacity with business demand Customer & Stakeholder Engagement Build trusted relationships with key customers during the onboarding phase Shape onboarding proposals and scope in partnership with Sales Act as an escalation point for customer challenges during implementation Monitor NPS and satisfaction to ensure long term value and engagement Operational & Strategic Impact Define and track KPIs to measure onboarding success, resource utilisation, and delivery efficiency Implement process improvements to support business growth without proportional headcount increases Lead budget oversight and ensure commercial performance (e.g. chargeability) across projects Collaborate with senior leadership to ensure alignment with broader business objectives Skills And Competencies Strong leadership and people management skills Strategic thinking to align delivery outcomes with business goals High level customer engagement and stakeholder management experience Expertise in software implementation, project governance, and delivery tooling Data driven mindset, with an ability to define and act on key performance metrics Ability to lead cross functional collaboration and influence across teams Excellent communication, negotiation, and problem solving skills Experience And Knowledge Proven experience leading onboarding or implementation teams in B2B SaaS or fintech environments Expertise in software delivery frameworks, enterprise integration, and professional services Strong background in project/program management and change leadership Experience managing budgets, chargeability, and scalable delivery operations Familiarity with financial services is a plus Benefits Pension with Scottish Widows: 9% total (5% employee, 4% employer) Life assurance with Aviva Private medical insurance with Vitality Bupa health cash plan Employee Assistance Programme via Unum Discounted corporate gym membership at Virgin Active Access to Udemy for Business for learning and development Cycle to Work scheme Free financial and pension advice Free eye test and VDU glasses voucher through Specsavers Up to 5 paid volunteering days per year Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves, Lendscape and our customers. Rise to the challenge: We are self motivated, empowered with flexibility and autonomy to work in our best way. What To Expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. We look forward to connecting with you.
Facilities Operations Officer Kingston Contract £21.71 per hour PAYE or £28.31 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Facilities Operations Officer. PLEASE NOTE THIS IS A CUSTOMER FACING ROLE AS SUCH THE WORKER WILL BE REQUIRED TO BE IN THE OFFICE EVERY DAY It s all hands to the pump at Royal Borough of Kingston FM, while we transition to new services and new contractors over the coming months. We need to increase capacity in our current Meanwhile team of FM interims to meet this increased demand, ahead of a new permanent team being recruited. We are a friendly, collaborative team of FM professionals, used to sharing ideas and working together at pace. You will need to be available for a very quick start for an initial 3-month term. Interim FM Operations Officer. Wide range of duties including, Customer service - first point of contact. Supporting stakeholder engagement. FM Webdesk management, progressing and closing works. Managing enquiries and mailboxes. Working closely with FM Support team, prioritising work and rotas - office moves and changes, deliveries, meeting room set up, etc. Arranging and inputting to audits and inspections, eg to check Health & Safety, cleaning standards, meeting rooms, public areas. Supplier contracts administration, including utilities, building services, cleaning, security, waste management. All finance admin - invoicing, journals, POs, service charges, recharges. Maintaining records, performance analyses and dashboards. Preparing documentation and spreadsheets. Producing meeting notes and action plans recording and dissemination. Ad-hoc duties as and when required. For these roles you will need: Substantial proven experience in a similar role. High level of literacy and numeracy. HIgh level of IT skills - we use Google Workspace and Wordpress. High level of accuracy and attention to detail. Great people skills. These will be multi-tasking, high-performance roles. Role is office-based in Kingston. The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
Jun 13, 2025
Contractor
Facilities Operations Officer Kingston Contract £21.71 per hour PAYE or £28.31 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Facilities Operations Officer. PLEASE NOTE THIS IS A CUSTOMER FACING ROLE AS SUCH THE WORKER WILL BE REQUIRED TO BE IN THE OFFICE EVERY DAY It s all hands to the pump at Royal Borough of Kingston FM, while we transition to new services and new contractors over the coming months. We need to increase capacity in our current Meanwhile team of FM interims to meet this increased demand, ahead of a new permanent team being recruited. We are a friendly, collaborative team of FM professionals, used to sharing ideas and working together at pace. You will need to be available for a very quick start for an initial 3-month term. Interim FM Operations Officer. Wide range of duties including, Customer service - first point of contact. Supporting stakeholder engagement. FM Webdesk management, progressing and closing works. Managing enquiries and mailboxes. Working closely with FM Support team, prioritising work and rotas - office moves and changes, deliveries, meeting room set up, etc. Arranging and inputting to audits and inspections, eg to check Health & Safety, cleaning standards, meeting rooms, public areas. Supplier contracts administration, including utilities, building services, cleaning, security, waste management. All finance admin - invoicing, journals, POs, service charges, recharges. Maintaining records, performance analyses and dashboards. Preparing documentation and spreadsheets. Producing meeting notes and action plans recording and dissemination. Ad-hoc duties as and when required. For these roles you will need: Substantial proven experience in a similar role. High level of literacy and numeracy. HIgh level of IT skills - we use Google Workspace and Wordpress. High level of accuracy and attention to detail. Great people skills. These will be multi-tasking, high-performance roles. Role is office-based in Kingston. The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
This post holder is responsible for managing the end-to-end financial administrative support provided to the Property Team ensuring it is provided in an effective and efficient manner. This will include the management, development and continuous improvement of the property team service delivery model and all financial administrative processes including rental income and payments, utilities, rates, recharges, and other property costs. This role is directly aligned to the vision of our future integrated Business Services operating model and will form part of the leadership group for our Property Estate Support Group. This will continue to evolve over the coming years. The role has a key responsibility in shaping our ways of working for long-term strategic impact. This role will be crucial in bringing to life the six guiding principles of integrated Business Services; People Focused, Data Led, Customer Focused, Continuous Improvement, One Stop Shop and Flexible Solutions. Build, lead and develop the Property Finance Administration Team, ensuring development and continuous improvement. Manage and oversee all key property finance administration processes, ensuring activities are completed in a timely manner and to high standards. Management and development of the Property service delivery model within the Business Services Hub. Develop and lead project to consolidate supplier billing/invoices to reduce invoice volumes and improve efficiency and effectiveness. Build and maintain relationships with external Property contacts. Develop a detailed understanding of key 'Customers' across the Charity, including their priorities and expectations. Support the Head of Transactional Finance to establish culture change and improve processes within the team, and the wider organisation, to encourage collaborative working, peer mentoring and project rotation. Work with Head of Transactional Finance to embed a culture of inclusivity and diversity across the Property Team in how we work with partners; key stakeholders, customers and employees, aligned to Barnardo's Basis and Values and EDI Code of Conduct. Key Activities: Oversee the Property Finance Administration Team, ensuring the timely delivery of routine and ad-hoc property finance administration activities. These activities include but are not limited to: invoice processing, journal raising and posting, rental income and payment processing, utilities payment processing, service charge and rates payment processing, master data change management processes, management information and other property costs. Leading and developing a project to consolidate supplier invoices/billing Develop good working practices that are aligned with iBS Guiding Principles ensuring the team's work adds value. Deliver excellent Customer Service that meets the Customer's needs and provides value for money. Form part of the Property leadership team, supporting the Head of Property with planning and delivery of the Property Strategy. Engage and influence key stakeholders, building and maintaining links with Barnardo's colleagues across the charity including in Northern Ireland, Scotland and Wales. Resource planning to provide support to the Head of Property and the wider property senior leadership team. Develop external relationships and lead on initiatives with these partners. Work with Children's Service and Retail colleagues to undertake specific projects and training supporting their service delivery.
Jun 12, 2025
Seasonal
This post holder is responsible for managing the end-to-end financial administrative support provided to the Property Team ensuring it is provided in an effective and efficient manner. This will include the management, development and continuous improvement of the property team service delivery model and all financial administrative processes including rental income and payments, utilities, rates, recharges, and other property costs. This role is directly aligned to the vision of our future integrated Business Services operating model and will form part of the leadership group for our Property Estate Support Group. This will continue to evolve over the coming years. The role has a key responsibility in shaping our ways of working for long-term strategic impact. This role will be crucial in bringing to life the six guiding principles of integrated Business Services; People Focused, Data Led, Customer Focused, Continuous Improvement, One Stop Shop and Flexible Solutions. Build, lead and develop the Property Finance Administration Team, ensuring development and continuous improvement. Manage and oversee all key property finance administration processes, ensuring activities are completed in a timely manner and to high standards. Management and development of the Property service delivery model within the Business Services Hub. Develop and lead project to consolidate supplier billing/invoices to reduce invoice volumes and improve efficiency and effectiveness. Build and maintain relationships with external Property contacts. Develop a detailed understanding of key 'Customers' across the Charity, including their priorities and expectations. Support the Head of Transactional Finance to establish culture change and improve processes within the team, and the wider organisation, to encourage collaborative working, peer mentoring and project rotation. Work with Head of Transactional Finance to embed a culture of inclusivity and diversity across the Property Team in how we work with partners; key stakeholders, customers and employees, aligned to Barnardo's Basis and Values and EDI Code of Conduct. Key Activities: Oversee the Property Finance Administration Team, ensuring the timely delivery of routine and ad-hoc property finance administration activities. These activities include but are not limited to: invoice processing, journal raising and posting, rental income and payment processing, utilities payment processing, service charge and rates payment processing, master data change management processes, management information and other property costs. Leading and developing a project to consolidate supplier invoices/billing Develop good working practices that are aligned with iBS Guiding Principles ensuring the team's work adds value. Deliver excellent Customer Service that meets the Customer's needs and provides value for money. Form part of the Property leadership team, supporting the Head of Property with planning and delivery of the Property Strategy. Engage and influence key stakeholders, building and maintaining links with Barnardo's colleagues across the charity including in Northern Ireland, Scotland and Wales. Resource planning to provide support to the Head of Property and the wider property senior leadership team. Develop external relationships and lead on initiatives with these partners. Work with Children's Service and Retail colleagues to undertake specific projects and training supporting their service delivery.
Job Description The Finance Business Analyst (FBA) is one of several analyst roles within the GS finance team. This role supports Global Business Services, Real Estate and Other Operations workstreams within Global Support. You will work closely with the Group Ops management team and finance business partner. You will also work alongside other members of the wider GS finance team including and on occasion with other divisional finance teams. Operating in a culture of accountability and continuous improvement, the FBA uses insight and analytical skills to support the management of the business, constructively challenging and influencing where necessary. Key Responsibilities The FBA is expected to assume the following key responsibilities plus any other reasonable duties as required: Month End and Forecast / Budget: Working with the SSC team to provide a summary of position for month end flash review (WD3) Forecast / Budget submission in TM1 completed on time as per Divisional timetable Completion of monthly stakeholder packs & workstream review packs as necessary Annual Budget reporting including slide decks and ad hoc analysis Provide bottom-up workforce planning build by individual reflecting latest view on new joiners & leavers (with link to Smart Recruiter system) plus attrition assumptions where necessary Headcount / FTE reporting Track spend on Adjusting items including exceptionals and redundancy spend Provide updates each month on cost task / overlays as necessary Working Capital forecasting and budget submission Capex forecast plus commentary for Group review including phasing Support the production of forecast / budget builds ensuring key assumptions, dependencies, risks, and opportunities are understood and articulated. Production of insightful commentary, variance analysis and bridges Provision of management reporting for business and local managers as necessary. Look to develop and enhance reporting including use of TM1 excel add in, SAPFC and SAP EPM Business Plan / 3 Year Plan (3YP) : Working alongside the Business Partner and SFBA's assist in the build of the 3YP and final submission in TM1/ SAPFC. Provide analysis and content including slides and support. Systems including SAPFC and TM1: Provide feedback on the TM1 forecast model to ensure model is fit for purpose allowing effective management of the cost base. Support improvements in the financial systems / tools utilised by the unit. Specifically, in the use of SAPFC and TM1 including the profit centre hierarchy, chart of account use, and forecast / budget submissions. Maintain and update profit centres in SAPFC as necessary Workforce Planning - work with TM1 and HR teams to improve accuracy of data into TM1 including contingent worker and bonus data. Look for opportunities to enhance and develop headcount reporting for stakeholders. Other Build and maintain a good relationship with the SSC, supporting the design, build and execution of operational processes that deliver accurate, timely, and insightful information. Provide Balance Sheet analysis as part of quarterly Balance Sheets reviews. Ensure good understanding on accruals and prepayments. Provide reporting on Ad hoc programmes / initiatives / cost out programmes Provide input and support for stat recharges as necessary Support the divisions vision and business strategy. Enforce and communicate Informa's Group Finance policy and ensure adequate governance & controls are in place. Support external and internal audits as needed. Ensure data and process integrity is maintained Actively support a culture of team engagement Ensure a robust communication structure is in place to ensure all key messages are communicated. Escalate team admin issues and feedback as necessary Qualifications Excellent knowledge and understanding of Finance processes, systems, and ways of working. Good knowledge of leadership, coaching and stakeholder management Recognised professional accounting qualification (e.g. ACA, ACCA, CIMA) Strong excel skills A track record of continuous professional and management development Ability to work with and support stakeholders in a global divisional environment Able to demonstrate an innovative approach to work with enthusiasm and innovation, ability to drive move to global, consistent, and best practice ways of working Able to provide robust challenge to managers around their performance, good commercial acumen Self-starter with proactive nature, and ability to work autonomously under limited supervision Good influencing skills, ability to deal with conflict and drive change Ability to thrive in a dynamic, complex, and uncertain environment Good project management & prioritisation skills. Good communication and stakeholder management skills, ability to write reports and create PowerPoint presentations in a succinct and direct manner Credibility and professional integrity to work with stakeholders at all levels within the organisation
Jun 12, 2025
Contractor
Job Description The Finance Business Analyst (FBA) is one of several analyst roles within the GS finance team. This role supports Global Business Services, Real Estate and Other Operations workstreams within Global Support. You will work closely with the Group Ops management team and finance business partner. You will also work alongside other members of the wider GS finance team including and on occasion with other divisional finance teams. Operating in a culture of accountability and continuous improvement, the FBA uses insight and analytical skills to support the management of the business, constructively challenging and influencing where necessary. Key Responsibilities The FBA is expected to assume the following key responsibilities plus any other reasonable duties as required: Month End and Forecast / Budget: Working with the SSC team to provide a summary of position for month end flash review (WD3) Forecast / Budget submission in TM1 completed on time as per Divisional timetable Completion of monthly stakeholder packs & workstream review packs as necessary Annual Budget reporting including slide decks and ad hoc analysis Provide bottom-up workforce planning build by individual reflecting latest view on new joiners & leavers (with link to Smart Recruiter system) plus attrition assumptions where necessary Headcount / FTE reporting Track spend on Adjusting items including exceptionals and redundancy spend Provide updates each month on cost task / overlays as necessary Working Capital forecasting and budget submission Capex forecast plus commentary for Group review including phasing Support the production of forecast / budget builds ensuring key assumptions, dependencies, risks, and opportunities are understood and articulated. Production of insightful commentary, variance analysis and bridges Provision of management reporting for business and local managers as necessary. Look to develop and enhance reporting including use of TM1 excel add in, SAPFC and SAP EPM Business Plan / 3 Year Plan (3YP) : Working alongside the Business Partner and SFBA's assist in the build of the 3YP and final submission in TM1/ SAPFC. Provide analysis and content including slides and support. Systems including SAPFC and TM1: Provide feedback on the TM1 forecast model to ensure model is fit for purpose allowing effective management of the cost base. Support improvements in the financial systems / tools utilised by the unit. Specifically, in the use of SAPFC and TM1 including the profit centre hierarchy, chart of account use, and forecast / budget submissions. Maintain and update profit centres in SAPFC as necessary Workforce Planning - work with TM1 and HR teams to improve accuracy of data into TM1 including contingent worker and bonus data. Look for opportunities to enhance and develop headcount reporting for stakeholders. Other Build and maintain a good relationship with the SSC, supporting the design, build and execution of operational processes that deliver accurate, timely, and insightful information. Provide Balance Sheet analysis as part of quarterly Balance Sheets reviews. Ensure good understanding on accruals and prepayments. Provide reporting on Ad hoc programmes / initiatives / cost out programmes Provide input and support for stat recharges as necessary Support the divisions vision and business strategy. Enforce and communicate Informa's Group Finance policy and ensure adequate governance & controls are in place. Support external and internal audits as needed. Ensure data and process integrity is maintained Actively support a culture of team engagement Ensure a robust communication structure is in place to ensure all key messages are communicated. Escalate team admin issues and feedback as necessary Qualifications Excellent knowledge and understanding of Finance processes, systems, and ways of working. Good knowledge of leadership, coaching and stakeholder management Recognised professional accounting qualification (e.g. ACA, ACCA, CIMA) Strong excel skills A track record of continuous professional and management development Ability to work with and support stakeholders in a global divisional environment Able to demonstrate an innovative approach to work with enthusiasm and innovation, ability to drive move to global, consistent, and best practice ways of working Able to provide robust challenge to managers around their performance, good commercial acumen Self-starter with proactive nature, and ability to work autonomously under limited supervision Good influencing skills, ability to deal with conflict and drive change Ability to thrive in a dynamic, complex, and uncertain environment Good project management & prioritisation skills. Good communication and stakeholder management skills, ability to write reports and create PowerPoint presentations in a succinct and direct manner Credibility and professional integrity to work with stakeholders at all levels within the organisation
What you will love about Sidetrade and why you should be working here: Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations? Come and join us! Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant. About Sidetrade and its amazing Customer Success team Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform digitizes the financial customer journey, empowering CFOs to secure and accelerate cash flow generation. Recognized as a leader in Gartner's Magic Quadrant for two consecutive years, Sidetrade fosters a culture of innovation, collaboration, and customer-centricity from its headquarters in Europe and North America. If this all sounds good and you want to make an impact in a dynamic, rewarding, hyper growth company, Sidetrade is the place for you! Come and join us on this exciting journey as our next Customer Success Manager (Credit & Collections management). As a , you'll be in charge of a portfolio of our enterprise clients - driving adoption and outcomes leading to renewals, expansion, and advocacy. What You'll Be Doing: Be the main point of contact between the company and a set of named enterprise accounts. Provide insights to customers to ensure that they get the most out of the Sidetrade solution(s) they use. Be the voice of the customer when dealing with the Product Management, Professional Services and Support teams. Gauge customers' levels of engagement with the company and provide feedback to the other teams regarding product and service improvements. Identify upsell and cross sell opportunities and collaborate closely with the Sales team to support renewals and expansion opportunities. Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. What you will bring to the role: 5+ years of experience as a Credit / Collections Manager in large organizations. Ability to manage a portfolio of enterprise clients with projects running simultaneously. Strong client facing skills. Excellent time management skills. Excellent presentation skills, both verbal and written communication. Good knowledge of Receivables Management technology. Success working in a fast-paced environment with a rapidly growing company. Bachelor's or Master's degree in Finance, Business Administration, Economics or relevant field. Open to some travel to meet with customers. At Sidetrade, we cultivate a multicultural environment that fuels innovation. With over 22 nationalities represented, we strongly value diversity, gender equality, inclusivity, and fairness. As an equal opportunity employer, we reject all forms of discrimination and harassment. Your unique contributions are celebrated, driving collective success in our inclusive workplace. Discover more on .
Jun 11, 2025
Full time
What you will love about Sidetrade and why you should be working here: Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations? Come and join us! Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant. About Sidetrade and its amazing Customer Success team Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform digitizes the financial customer journey, empowering CFOs to secure and accelerate cash flow generation. Recognized as a leader in Gartner's Magic Quadrant for two consecutive years, Sidetrade fosters a culture of innovation, collaboration, and customer-centricity from its headquarters in Europe and North America. If this all sounds good and you want to make an impact in a dynamic, rewarding, hyper growth company, Sidetrade is the place for you! Come and join us on this exciting journey as our next Customer Success Manager (Credit & Collections management). As a , you'll be in charge of a portfolio of our enterprise clients - driving adoption and outcomes leading to renewals, expansion, and advocacy. What You'll Be Doing: Be the main point of contact between the company and a set of named enterprise accounts. Provide insights to customers to ensure that they get the most out of the Sidetrade solution(s) they use. Be the voice of the customer when dealing with the Product Management, Professional Services and Support teams. Gauge customers' levels of engagement with the company and provide feedback to the other teams regarding product and service improvements. Identify upsell and cross sell opportunities and collaborate closely with the Sales team to support renewals and expansion opportunities. Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. What you will bring to the role: 5+ years of experience as a Credit / Collections Manager in large organizations. Ability to manage a portfolio of enterprise clients with projects running simultaneously. Strong client facing skills. Excellent time management skills. Excellent presentation skills, both verbal and written communication. Good knowledge of Receivables Management technology. Success working in a fast-paced environment with a rapidly growing company. Bachelor's or Master's degree in Finance, Business Administration, Economics or relevant field. Open to some travel to meet with customers. At Sidetrade, we cultivate a multicultural environment that fuels innovation. With over 22 nationalities represented, we strongly value diversity, gender equality, inclusivity, and fairness. As an equal opportunity employer, we reject all forms of discrimination and harassment. Your unique contributions are celebrated, driving collective success in our inclusive workplace. Discover more on .
Take the lead on an FP&A Implementation, joining a growing team in a National Business Your new company You will join a national company, working within a well-established team renowned for their market expertise. This organisation is consistently recognised for its achievements, having won multiple awards over the past decade. The business is embarking on a transformative journey to enhance its financial planning capabilities and seeks an experienced financial professional to spearhead the implementation of new FP&A software across the entire enterprise. Your new role Take charge of all financial aspects of implementation, collaborating with finance colleagues to ensure a smooth transition of existing processes to the new software.Collect, document, and analyse business requirements to define statements of work and establish delivery timelines.Supervise configuration and user acceptance testing, with the assistance of the project team.Coordinate closely with the Project Manager to ensure the overall project is delivered cohesively.Regularly update leadership, escalating issues as they arise. What you'll need to succeed You will be a qualified ACA/ACCA/CIMA Accountant with extensive experience of managing financial planning cycles and leading finance projects. You will have a robust understanding of financial processes and accounting standards, along with experience in FP&A software implementation. Your effective time management skills will enable you to coordinate various workstreams and ensure timely delivery. Proficiency in Microsoft Excel, with additional knowledge of Oracle and Vena, will be advantageous. You will uphold high standards of accuracy and precision, thrive in dynamic environments and demonstrate the ability to work efficiently under tight deadlines. What you'll get in return In return, you will get the opportunity to work for a well-established national company who are passionate about sustainability and driven to deliver the best possible service for their customers. You will get a salary of up to £70,000 on a 12-Month FTC with a 10% Completion Bonus +benefits, free parking on-site, a hybrid working environment and training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jun 11, 2025
Full time
Take the lead on an FP&A Implementation, joining a growing team in a National Business Your new company You will join a national company, working within a well-established team renowned for their market expertise. This organisation is consistently recognised for its achievements, having won multiple awards over the past decade. The business is embarking on a transformative journey to enhance its financial planning capabilities and seeks an experienced financial professional to spearhead the implementation of new FP&A software across the entire enterprise. Your new role Take charge of all financial aspects of implementation, collaborating with finance colleagues to ensure a smooth transition of existing processes to the new software.Collect, document, and analyse business requirements to define statements of work and establish delivery timelines.Supervise configuration and user acceptance testing, with the assistance of the project team.Coordinate closely with the Project Manager to ensure the overall project is delivered cohesively.Regularly update leadership, escalating issues as they arise. What you'll need to succeed You will be a qualified ACA/ACCA/CIMA Accountant with extensive experience of managing financial planning cycles and leading finance projects. You will have a robust understanding of financial processes and accounting standards, along with experience in FP&A software implementation. Your effective time management skills will enable you to coordinate various workstreams and ensure timely delivery. Proficiency in Microsoft Excel, with additional knowledge of Oracle and Vena, will be advantageous. You will uphold high standards of accuracy and precision, thrive in dynamic environments and demonstrate the ability to work efficiently under tight deadlines. What you'll get in return In return, you will get the opportunity to work for a well-established national company who are passionate about sustainability and driven to deliver the best possible service for their customers. You will get a salary of up to £70,000 on a 12-Month FTC with a 10% Completion Bonus +benefits, free parking on-site, a hybrid working environment and training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
