Head of Controlling & Reporting page is loaded Head of Controlling & Reportinglocations: Chipping Sodburytime type: Vollzeitposted on: Heute ausgeschriebentime left to apply: Enddatum: 23. Januar 2026 (Noch 30 Tage Zeit für Bewerbung)job requisition id: JRThe Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative, transactional and accounting services to in-scope HM companies. The International BSC Head of Controlling & Reporting will utilise extensive finance expertise and business understanding to develop and maintain meaningful analysis and provide a support function to the BSC Senior Leadership Team (SLT). The role will enhance business performance by influencing the business in making informed decisions, by collecting, analysing and providing accurate, useful financial and end to end process information. The International BSC Head of Operations Support leads a team which provides first line query management support, and applies deep process and system knowledge to resolve issue arising and support internal optimisation and projects. In addition the role ensures that the satellite offices run in line with BSC processes and best practice. • Dotted line responsibility for other SSC teams, to deliver balance sheet and process controls • SSC financial and non-financial KPI reporting and controlling Key accountabilities BSC Controlling - Manage budget and forecast processes within the SSC to ensure full transparency and accountability for FTE and departmental costs Responsible for budget and forecast for all income, and managing the process for invoicing and accruing actual charges Oversee and validate controls, including (but not limited to) segregation of duties, conflicts of interest, quality controls (avoidance of errors) and fraud controls. Management of all internal and external audit processes and relationships, across all in-scope countries and processes Monitor processes and controls on an ongoing basis to ensure that no issues arise during audits Review and challenge balance sheet processes across all SSC controlled accounts, to ensure accuracy, integrity and process efficiency throughout. Dotted line responsibility for all BSC departments to ensure processes are run in accordance with local regulations Reporting - Develop KPIs and related reporting to ensure that appropriate and timely data on SSC processes is available to the SSC and its stakeholders Maximise automation potential of internal and external reporting Utilise data mining tools where available to identify any bottle necks in processes and provide this information to operation and process optimisation teams for resolution the most time on and decreasing to the one they would spend the least time on. Prepare complex and technical data and root cause analysis on matters arising across the BSC Prepare presentations for senior leadership, including Group Board Members, including all aspects of BSC activities (processes, projects and finances) Oversight of BSC satellite offices Review and monitor KPI data for satellite offices identifying potential risks before they become issues Close liaison with satellite site management, to ensure that all activities are delivered in compliance with documented BSC processes. Foster strong, influential relationships with satellite senior leadership, to ensure strategies remain aligned, and that business case benefits (included finances and efficiencies) are met. Projects Deliver wide ranging consultancy projects on an international basis, acting as the subject matter expert on group standard systems, processes and international accounting standards Utilize the BSC and Group network or experts to feed additional knowledge and skills into consultancy assignments. Travel outside of the UK for assignments as agreed with the Managing Director. Financial & Non-Financial accountabilities (capture size of role e.g. budget responsibility) Team size: Circa 4 direct reports. Indirect line to whole BSC scope Budget management: Process scope across c. 20 different countries, >£10m turnover £15m associated costs > 300 FTE Education/Qualification Finance Competence Qualified Accountant + 5 Years CIMA / ACCA / ACA Excellent financial and management accounting skills. Understanding / experience of working to Group deadlines as well as internal guidelines Experience of working with non-financial management and explaining financial concepts advantageous Comfortable dealing with senior management / directors Strong understanding of risk and control processes Ability to identify, prioritise and implement change Good knowledge of working practices and chart of accounts Experience of managing a team of accountants of varying degrees of experience / qualification Strong work ethic to achieve tight deadlines Pro-active approach to process improvements
Jan 22, 2026
Full time
Head of Controlling & Reporting page is loaded Head of Controlling & Reportinglocations: Chipping Sodburytime type: Vollzeitposted on: Heute ausgeschriebentime left to apply: Enddatum: 23. Januar 2026 (Noch 30 Tage Zeit für Bewerbung)job requisition id: JRThe Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative, transactional and accounting services to in-scope HM companies. The International BSC Head of Controlling & Reporting will utilise extensive finance expertise and business understanding to develop and maintain meaningful analysis and provide a support function to the BSC Senior Leadership Team (SLT). The role will enhance business performance by influencing the business in making informed decisions, by collecting, analysing and providing accurate, useful financial and end to end process information. The International BSC Head of Operations Support leads a team which provides first line query management support, and applies deep process and system knowledge to resolve issue arising and support internal optimisation and projects. In addition the role ensures that the satellite offices run in line with BSC processes and best practice. • Dotted line responsibility for other SSC teams, to deliver balance sheet and process controls • SSC financial and non-financial KPI reporting and controlling Key accountabilities BSC Controlling - Manage budget and forecast processes within the SSC to ensure full transparency and accountability for FTE and departmental costs Responsible for budget and forecast for all income, and managing the process for invoicing and accruing actual charges Oversee and validate controls, including (but not limited to) segregation of duties, conflicts of interest, quality controls (avoidance of errors) and fraud controls. Management of all internal and external audit processes and relationships, across all in-scope countries and processes Monitor processes and controls on an ongoing basis to ensure that no issues arise during audits Review and challenge balance sheet processes across all SSC controlled accounts, to ensure accuracy, integrity and process efficiency throughout. Dotted line responsibility for all BSC departments to ensure processes are run in accordance with local regulations Reporting - Develop KPIs and related reporting to ensure that appropriate and timely data on SSC processes is available to the SSC and its stakeholders Maximise automation potential of internal and external reporting Utilise data mining tools where available to identify any bottle necks in processes and provide this information to operation and process optimisation teams for resolution the most time on and decreasing to the one they would spend the least time on. Prepare complex and technical data and root cause analysis on matters arising across the BSC Prepare presentations for senior leadership, including Group Board Members, including all aspects of BSC activities (processes, projects and finances) Oversight of BSC satellite offices Review and monitor KPI data for satellite offices identifying potential risks before they become issues Close liaison with satellite site management, to ensure that all activities are delivered in compliance with documented BSC processes. Foster strong, influential relationships with satellite senior leadership, to ensure strategies remain aligned, and that business case benefits (included finances and efficiencies) are met. Projects Deliver wide ranging consultancy projects on an international basis, acting as the subject matter expert on group standard systems, processes and international accounting standards Utilize the BSC and Group network or experts to feed additional knowledge and skills into consultancy assignments. Travel outside of the UK for assignments as agreed with the Managing Director. Financial & Non-Financial accountabilities (capture size of role e.g. budget responsibility) Team size: Circa 4 direct reports. Indirect line to whole BSC scope Budget management: Process scope across c. 20 different countries, >£10m turnover £15m associated costs > 300 FTE Education/Qualification Finance Competence Qualified Accountant + 5 Years CIMA / ACCA / ACA Excellent financial and management accounting skills. Understanding / experience of working to Group deadlines as well as internal guidelines Experience of working with non-financial management and explaining financial concepts advantageous Comfortable dealing with senior management / directors Strong understanding of risk and control processes Ability to identify, prioritise and implement change Good knowledge of working practices and chart of accounts Experience of managing a team of accountants of varying degrees of experience / qualification Strong work ethic to achieve tight deadlines Pro-active approach to process improvements
JOB DESCRIPTION Job title: HR & Admin Manager Reports to: Head of Finance and Operations Salary: £41,000 - £48,000 depending on experience. Hours: 37.5 per week (part time, flexible working available) Benefits: 26 days annual leave plus bank holidays, pension contribution About Black Thrive Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm. Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities building a Black Thrive Research Institute and embedding race equity in systems change. Purpose of the role The purpose of this role is to support our Head of Finance and Operations with our HR, operations and admin functions including managing systems to efficiently run the business and achieve strategic objectives agreed by Black Thrive Board of Directors. This includes being the first point of contact for HR and office queries, leading the recruitment process, managing onboarding and offboarding, preparing employment contracts (Full-time and/or part-time, zero hours and/or fixed terms contracts), supporting the Finance Officer with payroll, checking and following right-to-work in the UK, administrating DBS checks and creating new company policies together with management. The ideal candidate will be a sound HR generalist who has a good understanding of UK employment laws, organisational governance and is comfortable working independently, have refined problem-solving skills, and thrive in a rapidly evolving environment. Duties and responsibilities 1. The HR Manager assumes the primary responsibility for ensuring the organisations employment policies are fit for purpose and in line with any changes in employment legislation and for communicating the changes to the Directors and SLT where required. 2. Support the Head of Finance & Operations to manage HR and admin functions, including working with managers to prepare job descriptions, employment contracts, onboarding and offboarding. 3. Lead the recruitment process for new staff to source appropriate candidates for the organisation. This includes job advertising, shortlisting, interviewing, pre-employment checks and other pre-employment activities that are necessary. 4. Ensure the renewal of DBS checks for all staff is carried out on a periodic basis. 5. Process new joiners and leavers on the HR platforms and liaising with IT Support to ensure staff are set up or removed as needed. 6. Plan and coordinate induction for new employees. 7. Manage the employee performance reviews, and performance improvement plans in line with the organisations policies and any legislative requirements. 8. Work with the Head of Finance and Operations to implement and review the organisations reward principles and salary benchmarking exercise. 9. Support the Head of Finance and Operations to embed Black Thrive s mission and values across the organisation, leading and driving the required culture change. 10. Review the existing policies and update or create new HR related policies in line with the current employment laws or governance requirements. 11. Develop, implement and review the employee development and training plan / strategy with the Head of Finance and Operations. 12. Develop and manage the annual training budget. 13. Ensure the provision of effective day-to-day office administration and support across the organisation. 14. Develop and implement sound strategies and initiatives to enhance the people management skills and capabilities across their teams. 15. Assist the Head of Finance and Operations in ensuring adherence to GDPR legislation liaising with external DPO service provider as required. 16. Responsible for ensuring staff issues around performance, disciplinary issues, needs for aids and adaptations and other wellbeing issues are dealt with in line with the organisations policies and procedures. Liaising with external HR providers where necessary. 17. Manage employee relations and resolving conflicts and disciplinary issues / grievances 18. Manage the relationship with BTG s outsourced HR partners. 19. Ensure employee health and safety compliance and all associated documentation is maintained. 20. Ensure all employee information in Bright HR is updated daily and accurately to ensure that the payroll can be processed on the due date. 21. Enhance the development and use of Bright HR across the organisation. 22. Produce and deliver presentations, reports and other material relevant to the role. 23. Supporting staff wellbeing, including promoting the Employee Assistance Program, conducting check-ins as needed, facilitating return-to-work meetings, and tracking staff absences such as sickness, time off in lieu (TOIL), and holidays. Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation. Company Benefits Flexible working we give you control over your work schedule Up to 34 days annual leave inclusive of 8 days bank holidays Pension scheme Employee Assistance programme PERSON SPECIFICATION HR & Admin Manager Qualifications and Experience Equivalent of a bachelor s degree in HR, business administration or related field. Practical knowledge of HR best practice policies and procedures in the UK. Knowledge of business compliance in relation to HR, health and safety and data protection. Experience in developing and implementing new systems and processes in start-up environments. Previous experience of working in an HR/People generalist role. Experience setting up and maintaining administrative systems that are compliant with data protection and privacy laws. Ability, skills, knowledge Good knowledge and understanding of Payroll/HR policies Excellent communication skills both written and verbal. Proven experience in delivering a payroll operational or contractual administration service Confident dealing with issues like succession planning, workforce planning and talent development. Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing. Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority. Excellent organisational skills, strong attention to detail, ability to multitask and to manage a heavy workload and competing priorities. Ability to work at speed through ambiguity and uncertainty and remain calm under pressure. Ability to remain enthusiastic, optimistic and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision. A Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.
Jan 22, 2026
Full time
JOB DESCRIPTION Job title: HR & Admin Manager Reports to: Head of Finance and Operations Salary: £41,000 - £48,000 depending on experience. Hours: 37.5 per week (part time, flexible working available) Benefits: 26 days annual leave plus bank holidays, pension contribution About Black Thrive Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm. Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities building a Black Thrive Research Institute and embedding race equity in systems change. Purpose of the role The purpose of this role is to support our Head of Finance and Operations with our HR, operations and admin functions including managing systems to efficiently run the business and achieve strategic objectives agreed by Black Thrive Board of Directors. This includes being the first point of contact for HR and office queries, leading the recruitment process, managing onboarding and offboarding, preparing employment contracts (Full-time and/or part-time, zero hours and/or fixed terms contracts), supporting the Finance Officer with payroll, checking and following right-to-work in the UK, administrating DBS checks and creating new company policies together with management. The ideal candidate will be a sound HR generalist who has a good understanding of UK employment laws, organisational governance and is comfortable working independently, have refined problem-solving skills, and thrive in a rapidly evolving environment. Duties and responsibilities 1. The HR Manager assumes the primary responsibility for ensuring the organisations employment policies are fit for purpose and in line with any changes in employment legislation and for communicating the changes to the Directors and SLT where required. 2. Support the Head of Finance & Operations to manage HR and admin functions, including working with managers to prepare job descriptions, employment contracts, onboarding and offboarding. 3. Lead the recruitment process for new staff to source appropriate candidates for the organisation. This includes job advertising, shortlisting, interviewing, pre-employment checks and other pre-employment activities that are necessary. 4. Ensure the renewal of DBS checks for all staff is carried out on a periodic basis. 5. Process new joiners and leavers on the HR platforms and liaising with IT Support to ensure staff are set up or removed as needed. 6. Plan and coordinate induction for new employees. 7. Manage the employee performance reviews, and performance improvement plans in line with the organisations policies and any legislative requirements. 8. Work with the Head of Finance and Operations to implement and review the organisations reward principles and salary benchmarking exercise. 9. Support the Head of Finance and Operations to embed Black Thrive s mission and values across the organisation, leading and driving the required culture change. 10. Review the existing policies and update or create new HR related policies in line with the current employment laws or governance requirements. 11. Develop, implement and review the employee development and training plan / strategy with the Head of Finance and Operations. 12. Develop and manage the annual training budget. 13. Ensure the provision of effective day-to-day office administration and support across the organisation. 14. Develop and implement sound strategies and initiatives to enhance the people management skills and capabilities across their teams. 15. Assist the Head of Finance and Operations in ensuring adherence to GDPR legislation liaising with external DPO service provider as required. 16. Responsible for ensuring staff issues around performance, disciplinary issues, needs for aids and adaptations and other wellbeing issues are dealt with in line with the organisations policies and procedures. Liaising with external HR providers where necessary. 17. Manage employee relations and resolving conflicts and disciplinary issues / grievances 18. Manage the relationship with BTG s outsourced HR partners. 19. Ensure employee health and safety compliance and all associated documentation is maintained. 20. Ensure all employee information in Bright HR is updated daily and accurately to ensure that the payroll can be processed on the due date. 21. Enhance the development and use of Bright HR across the organisation. 22. Produce and deliver presentations, reports and other material relevant to the role. 23. Supporting staff wellbeing, including promoting the Employee Assistance Program, conducting check-ins as needed, facilitating return-to-work meetings, and tracking staff absences such as sickness, time off in lieu (TOIL), and holidays. Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation. Company Benefits Flexible working we give you control over your work schedule Up to 34 days annual leave inclusive of 8 days bank holidays Pension scheme Employee Assistance programme PERSON SPECIFICATION HR & Admin Manager Qualifications and Experience Equivalent of a bachelor s degree in HR, business administration or related field. Practical knowledge of HR best practice policies and procedures in the UK. Knowledge of business compliance in relation to HR, health and safety and data protection. Experience in developing and implementing new systems and processes in start-up environments. Previous experience of working in an HR/People generalist role. Experience setting up and maintaining administrative systems that are compliant with data protection and privacy laws. Ability, skills, knowledge Good knowledge and understanding of Payroll/HR policies Excellent communication skills both written and verbal. Proven experience in delivering a payroll operational or contractual administration service Confident dealing with issues like succession planning, workforce planning and talent development. Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing. Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority. Excellent organisational skills, strong attention to detail, ability to multitask and to manage a heavy workload and competing priorities. Ability to work at speed through ambiguity and uncertainty and remain calm under pressure. Ability to remain enthusiastic, optimistic and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision. A Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Head of Revenue Operations Department: Business Development and Sales Employment Type: Permanent - Full Time Location: London Reporting To: Sam Dale Description We are seeking a commercially minded and operationally strong Head of Revenue Operations to lead and optimise the systems, processes, and projects that drive revenue performance across the business. This pivotal leadership role is responsible for aligning commercial strategy with disciplined execution-overseeing revenue analytics, forecasting, and the management of key commercial initiatives. You will combine strategic insight with hands on project management skills to deliver measurable business outcomes. You will ensure clarity of priorities, accountability of owners, and timely delivery of high impact initiatives spanning pricing, renewals, client growth, and commercial enablement. You will also bridge the gap between the sales team and broader commercial functions, ensuring alignment with overall business strategies, market opportunities, and customer needs. A key focus of this role is leveraging AI solutions and automation to scale the growth, efficiency, and reach of Sales & Marketing teams, driving innovation and operational excellence across the commercial function. Key Responsibilities Revenue Operations Leadership Lead the Revenue Operations function, integrating analytics, systems, and commercial processes to drive predictable, scalable growth. Lead and mentor a high performing Revenue Operations team, fostering a culture of accountability, continuous improvement, and collaboration. Commercial Strategy & Execution Align commercial strategy with disciplined execution, ensuring clarity of priorities, accountability of owners, and timely delivery of high impact initiatives across pricing, renewals, client growth, and commercial enablement. Partner with senior leadership to identify and deliver initiatives that improve pricing strategy, revenue forecasting, client retention, and sales efficiency. Sales Planning & Performance Management Oversee all aspects of sales planning, including territory optimisation, quota setting, and sales forecasting, ensuring alignment with broader business goals. Monitor territory performance and adjust resource allocation to drive operational efficiency and achieve revenue targets. Project & Programme Management Project manage commercial priority initiatives end to end-defining scope, timelines, deliverables, and owners, and tracking execution against strategic goals. Implement a clear project governance framework, including status reviews, risk management, and progress reporting. Technology, AI & Automation Oversee the implementation and management of Sales & Marketing technology, including CRM, marketing automation platforms, and AI driven solutions. Identify, implement, and scale AI solutions and automations to enhance the efficiency, productivity, and reach of Sales & Marketing teams. Data, Analytics & Reporting Build and maintain robust revenue models and advanced sales reporting dashboards, incorporating market trends, customer behaviour, and performance metrics. Leverage analytics and predictive modelling to evaluate go to market strategies, identify commercial opportunities, and forecast future revenue streams. Process Optimisation & Workflow Improvement Identify and implement opportunities for process optimisation across the sales lifecycle, streamlining workflows to improve productivity, sales effectiveness, and customer experience. Drive continuous optimisation of sales, renewal, and client onboarding workflows to improve efficiency and client satisfaction. Skills, Knowledge & Expertise Minimum of 10 years' experience in Revenue Operations, Sales Operations, Commercial Operations, or Business Operations leadership, ideally within the energy, commodities, or data/analytics sectors. Proven experience managing cross functional commercial projects, with ownership of timelines, governance, analytics, and delivery. Demonstrated success in building or transforming revenue processes and infrastructure to support scale. Demonstrated experience leading operations and analytics teams. Advanced analytical skills with fluency in data visualisation tools such as Tableau, or Power BI. Experience managing or optimising CRM systems (e.g., Salesforce, HubSpot) and project management platforms (e.g., Asana, Jira). Demonstrated acumen in interpreting and communicating sales and marketing results across the entire funnel. Experience with B2B marketing, campaign development, and go to market strategies. Experience designing and implementing sales compensation models and sales territories. Proven experience implementing AI solutions and automations to scale the growth, efficiency, and reach of Sales & Marketing teams. Exceptional communication skills with the ability to synthesise complex data and project progress into actionable executive insights. Strategic thinker with strong commercial acumen and an operational bias for execution. Experienced in team leadership, stakeholder management, and influencing senior executives. Bachelor's degree in a quantitative or business discipline (Economics, Finance, Mathematics, Business, or related); advanced degree desirable. Job Benefits Welcome to our unique workplace where a passion for our industry leading product sits at the heart of who we are. Life at EA is completely eclectic, fostered through the global nature of the business and a real appreciation of the many cultures of our diverse team. We unite as a single, cohesive team through an array of social clubs that cater to a spectrum of interests, from running and yoga to football and culinary adventures. These groups create a collegial and dynamic atmosphere that extends beyond work, promoting a healthy and balanced lifestyle for our team. Our strategically located offices are all set in prestigious buildings, offering you the convenience of nearby gyms, retail therapy, diverse dining options, and accessible public transport. Our office spaces are thoughtfully equipped to enhance your day to day experience whether working independently or collaborating with teammates. Enjoy the simple pleasures of a freshly brewed coffee, healthy snacks, and a social space for celebratory moments. One of the unique traits of life at Energy Aspects is the way our international colleagues often delight us with treats from around the globe. It's safe to say you'll never go hungry in our offices! We recognise your contribution with a competitive compensation package that includes performance based incentives, comprehensive private health insurance, and substantial pension contributions. Additionally, we offer company share options, subsidised gym memberships, and a generous holiday policy to support your financial and personal well being.
Jan 22, 2026
Full time
Head of Revenue Operations Department: Business Development and Sales Employment Type: Permanent - Full Time Location: London Reporting To: Sam Dale Description We are seeking a commercially minded and operationally strong Head of Revenue Operations to lead and optimise the systems, processes, and projects that drive revenue performance across the business. This pivotal leadership role is responsible for aligning commercial strategy with disciplined execution-overseeing revenue analytics, forecasting, and the management of key commercial initiatives. You will combine strategic insight with hands on project management skills to deliver measurable business outcomes. You will ensure clarity of priorities, accountability of owners, and timely delivery of high impact initiatives spanning pricing, renewals, client growth, and commercial enablement. You will also bridge the gap between the sales team and broader commercial functions, ensuring alignment with overall business strategies, market opportunities, and customer needs. A key focus of this role is leveraging AI solutions and automation to scale the growth, efficiency, and reach of Sales & Marketing teams, driving innovation and operational excellence across the commercial function. Key Responsibilities Revenue Operations Leadership Lead the Revenue Operations function, integrating analytics, systems, and commercial processes to drive predictable, scalable growth. Lead and mentor a high performing Revenue Operations team, fostering a culture of accountability, continuous improvement, and collaboration. Commercial Strategy & Execution Align commercial strategy with disciplined execution, ensuring clarity of priorities, accountability of owners, and timely delivery of high impact initiatives across pricing, renewals, client growth, and commercial enablement. Partner with senior leadership to identify and deliver initiatives that improve pricing strategy, revenue forecasting, client retention, and sales efficiency. Sales Planning & Performance Management Oversee all aspects of sales planning, including territory optimisation, quota setting, and sales forecasting, ensuring alignment with broader business goals. Monitor territory performance and adjust resource allocation to drive operational efficiency and achieve revenue targets. Project & Programme Management Project manage commercial priority initiatives end to end-defining scope, timelines, deliverables, and owners, and tracking execution against strategic goals. Implement a clear project governance framework, including status reviews, risk management, and progress reporting. Technology, AI & Automation Oversee the implementation and management of Sales & Marketing technology, including CRM, marketing automation platforms, and AI driven solutions. Identify, implement, and scale AI solutions and automations to enhance the efficiency, productivity, and reach of Sales & Marketing teams. Data, Analytics & Reporting Build and maintain robust revenue models and advanced sales reporting dashboards, incorporating market trends, customer behaviour, and performance metrics. Leverage analytics and predictive modelling to evaluate go to market strategies, identify commercial opportunities, and forecast future revenue streams. Process Optimisation & Workflow Improvement Identify and implement opportunities for process optimisation across the sales lifecycle, streamlining workflows to improve productivity, sales effectiveness, and customer experience. Drive continuous optimisation of sales, renewal, and client onboarding workflows to improve efficiency and client satisfaction. Skills, Knowledge & Expertise Minimum of 10 years' experience in Revenue Operations, Sales Operations, Commercial Operations, or Business Operations leadership, ideally within the energy, commodities, or data/analytics sectors. Proven experience managing cross functional commercial projects, with ownership of timelines, governance, analytics, and delivery. Demonstrated success in building or transforming revenue processes and infrastructure to support scale. Demonstrated experience leading operations and analytics teams. Advanced analytical skills with fluency in data visualisation tools such as Tableau, or Power BI. Experience managing or optimising CRM systems (e.g., Salesforce, HubSpot) and project management platforms (e.g., Asana, Jira). Demonstrated acumen in interpreting and communicating sales and marketing results across the entire funnel. Experience with B2B marketing, campaign development, and go to market strategies. Experience designing and implementing sales compensation models and sales territories. Proven experience implementing AI solutions and automations to scale the growth, efficiency, and reach of Sales & Marketing teams. Exceptional communication skills with the ability to synthesise complex data and project progress into actionable executive insights. Strategic thinker with strong commercial acumen and an operational bias for execution. Experienced in team leadership, stakeholder management, and influencing senior executives. Bachelor's degree in a quantitative or business discipline (Economics, Finance, Mathematics, Business, or related); advanced degree desirable. Job Benefits Welcome to our unique workplace where a passion for our industry leading product sits at the heart of who we are. Life at EA is completely eclectic, fostered through the global nature of the business and a real appreciation of the many cultures of our diverse team. We unite as a single, cohesive team through an array of social clubs that cater to a spectrum of interests, from running and yoga to football and culinary adventures. These groups create a collegial and dynamic atmosphere that extends beyond work, promoting a healthy and balanced lifestyle for our team. Our strategically located offices are all set in prestigious buildings, offering you the convenience of nearby gyms, retail therapy, diverse dining options, and accessible public transport. Our office spaces are thoughtfully equipped to enhance your day to day experience whether working independently or collaborating with teammates. Enjoy the simple pleasures of a freshly brewed coffee, healthy snacks, and a social space for celebratory moments. One of the unique traits of life at Energy Aspects is the way our international colleagues often delight us with treats from around the globe. It's safe to say you'll never go hungry in our offices! We recognise your contribution with a competitive compensation package that includes performance based incentives, comprehensive private health insurance, and substantial pension contributions. Additionally, we offer company share options, subsidised gym memberships, and a generous holiday policy to support your financial and personal well being.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Birmingham City Football Club plc
City, Birmingham
Department: Commercial Location: St Andrew' Park Reports to: Head of Partnerships Hours: 37.5 hours per week Contract: Permanent Birmingham City Football Club ison the rise. With an incredible history dating back to 1875, Birmingham City Football Club ispart of anexciting period of accelerated growth andmodernisation,and is playing it's part in once-in-a-generation opportunity to support the transformation of England's second city as part of the Sports Quarter project. With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success - on and off the pitch. The journeywe'reon involvesstrengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City F About the Role The Partnership Strategy Manager is responsible for driving revenue growth through the acquisition, development, and retention of strategic commercial partnerships across multiple sectors. This role plays a pivotal part in proactively guiding brands through the full sales cycle, from lead generation and prospecting through to pitching, negotiation, and deal closure. The focus is on securing high-value partnerships that directly support the Club's commercial objectives and long-term revenue growth. Working closely with the Head of Partnerships, the role will also support the evolution of the partnership development function by improving sales tools, processes, reporting, and data-driven insights to accelerate commercial performance. Role Responsibilities Strategic Partnership Development Identify and evaluate new partnership opportunities across priority sectors aligned with the Club's long-term commercial strategy Develop and implement strategic plans to grow the partnership portfolio with a balanced mix of categories and revenue streams Conduct market and competitor analysis to identify trends, brand alignment opportunities, and areas for commercial expansion Shape compelling partnership propositions and asset packages aligned to both Club objectives and partner brand goals Own and execute the full sales cycle including prospecting, lead qualification, outreach, pitching, rights negotiation, and contract closing Maintain a strong and active sales pipeline aligned to revenue targets Produce tailored partnership proposals and presentations that clearly articulate value Collaborate with legal and finance teams to ensure accurate pricing, deal structuring, and contract execution Work closely with the Head of Partnerships to refine partnership development strategy and commercial planning Drive continuous improvement of sales tools, systems, and processes to improve efficiency and effectiveness Develop and maintain dashboards, reporting frameworks, and insight tools to support forecasting and performance analysis Champion a data-led approach to pipeline management, partner targeting, and asset valuation Cross-Functional Collaboration Collaborate with Partnership Management, Commercial, Marketing, Community, and Football departments to align partnership opportunities with club-wide initiatives Support the handover of newly secured partners into the Partnership Activation team for seamless onboarding Relationship Building & Brand Representation Represent the Club professionally at industry events, conferences, and networking forums to generate leads and build relationships Build and maintain strong relationships with senior stakeholders across prospective partner organisations General Responsibilities Ensure compliance with all Club policies and procedures, with particular regard to Equality & Diversity, Safeguarding, and Health & Safety Undertake any other duties required by the Line Manager or Head of Department within the scope of the role About You Qualifications Bachelor's degree in business, marketing, sports management, or a related field Experience in commercial strategy, partnerships, sales, or sponsorship roles, ideally within sport or entertainment Proven ability to develop and deliver commercial strategies that drive sustainable revenue growth Experience managing the full sales cycle including prospecting, pitching, negotiation, and closing Strong ability to identify market trends and translate insights into actionable partnership strategies Excellent presentation, storytelling, and stakeholder engagement skills Strong data literacy with experience using insights to inform targeting and improve sales performance Experience producing reports, dashboards, and forecasts to support pipeline management Personal Attributes Commercially driven with a strong motivation to achieve revenue targets Strategic thinker with the ability to manage both long-term vision and execution detail Proactive, self-motivated, and comfortable generating leads independently Resilient and confident in competitive sales environments Professional and credible when engaging senior executives Collaborative team player who values cross-departmental alignment Creative problem solver with the ability to adapt to changing commercial landscapes Highly organised and detail-oriented with the ability to manage multiple priorities High integrity with a commitment to confidentiality and ethical conduct What We Offer 37.5 hours per week 23 days' holiday rising to 25 days plus 8 bank holidays Opportunity to play a key role in the commercial growth of Birmingham City Football Club Equality, Diversity & Inclusion Birmingham City FC is committed to creating a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, gender, race, ethnicity, religion or belief, sexual orientation, marital status, or disability. We particularly encourage applications from underrepresented groups within football. If you require reasonable adjustments during the recruitment or interview process, please let us know and we will support you wherever possible.
Jan 22, 2026
Full time
Department: Commercial Location: St Andrew' Park Reports to: Head of Partnerships Hours: 37.5 hours per week Contract: Permanent Birmingham City Football Club ison the rise. With an incredible history dating back to 1875, Birmingham City Football Club ispart of anexciting period of accelerated growth andmodernisation,and is playing it's part in once-in-a-generation opportunity to support the transformation of England's second city as part of the Sports Quarter project. With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success - on and off the pitch. The journeywe'reon involvesstrengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City F About the Role The Partnership Strategy Manager is responsible for driving revenue growth through the acquisition, development, and retention of strategic commercial partnerships across multiple sectors. This role plays a pivotal part in proactively guiding brands through the full sales cycle, from lead generation and prospecting through to pitching, negotiation, and deal closure. The focus is on securing high-value partnerships that directly support the Club's commercial objectives and long-term revenue growth. Working closely with the Head of Partnerships, the role will also support the evolution of the partnership development function by improving sales tools, processes, reporting, and data-driven insights to accelerate commercial performance. Role Responsibilities Strategic Partnership Development Identify and evaluate new partnership opportunities across priority sectors aligned with the Club's long-term commercial strategy Develop and implement strategic plans to grow the partnership portfolio with a balanced mix of categories and revenue streams Conduct market and competitor analysis to identify trends, brand alignment opportunities, and areas for commercial expansion Shape compelling partnership propositions and asset packages aligned to both Club objectives and partner brand goals Own and execute the full sales cycle including prospecting, lead qualification, outreach, pitching, rights negotiation, and contract closing Maintain a strong and active sales pipeline aligned to revenue targets Produce tailored partnership proposals and presentations that clearly articulate value Collaborate with legal and finance teams to ensure accurate pricing, deal structuring, and contract execution Work closely with the Head of Partnerships to refine partnership development strategy and commercial planning Drive continuous improvement of sales tools, systems, and processes to improve efficiency and effectiveness Develop and maintain dashboards, reporting frameworks, and insight tools to support forecasting and performance analysis Champion a data-led approach to pipeline management, partner targeting, and asset valuation Cross-Functional Collaboration Collaborate with Partnership Management, Commercial, Marketing, Community, and Football departments to align partnership opportunities with club-wide initiatives Support the handover of newly secured partners into the Partnership Activation team for seamless onboarding Relationship Building & Brand Representation Represent the Club professionally at industry events, conferences, and networking forums to generate leads and build relationships Build and maintain strong relationships with senior stakeholders across prospective partner organisations General Responsibilities Ensure compliance with all Club policies and procedures, with particular regard to Equality & Diversity, Safeguarding, and Health & Safety Undertake any other duties required by the Line Manager or Head of Department within the scope of the role About You Qualifications Bachelor's degree in business, marketing, sports management, or a related field Experience in commercial strategy, partnerships, sales, or sponsorship roles, ideally within sport or entertainment Proven ability to develop and deliver commercial strategies that drive sustainable revenue growth Experience managing the full sales cycle including prospecting, pitching, negotiation, and closing Strong ability to identify market trends and translate insights into actionable partnership strategies Excellent presentation, storytelling, and stakeholder engagement skills Strong data literacy with experience using insights to inform targeting and improve sales performance Experience producing reports, dashboards, and forecasts to support pipeline management Personal Attributes Commercially driven with a strong motivation to achieve revenue targets Strategic thinker with the ability to manage both long-term vision and execution detail Proactive, self-motivated, and comfortable generating leads independently Resilient and confident in competitive sales environments Professional and credible when engaging senior executives Collaborative team player who values cross-departmental alignment Creative problem solver with the ability to adapt to changing commercial landscapes Highly organised and detail-oriented with the ability to manage multiple priorities High integrity with a commitment to confidentiality and ethical conduct What We Offer 37.5 hours per week 23 days' holiday rising to 25 days plus 8 bank holidays Opportunity to play a key role in the commercial growth of Birmingham City Football Club Equality, Diversity & Inclusion Birmingham City FC is committed to creating a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, gender, race, ethnicity, religion or belief, sexual orientation, marital status, or disability. We particularly encourage applications from underrepresented groups within football. If you require reasonable adjustments during the recruitment or interview process, please let us know and we will support you wherever possible.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Ultra Electronics Group
Cheltenham, Gloucestershire
Head of Financial Planning & Analysis page is loaded Head of Financial Planning & Analysislocations: Cheltenham, Gloucestershire, England, UKtime type: Full timeposted on: Posted Todayjob requisition id: REQ-11293# We are Ultra Precision Control Systems Ultra PCS is a leading developer of mission and safety critical equipment in the defence and aerospace industry. Our team of experts are at the heart of our success, which is why we are dedicated to fostering a safe working environment and a positive culture where every staff member feels valued and respected.We solve our customers' problems, providing engineering solutions to safety and mission critical challenges in the air and on the ground. Our solutions can be found in the latest military aircraft and vehicles, in civil aircraft, and in unmanned vehicles.We help to ensure our customers get to where they need to be safely, achieve their objectives and keep on going back.# Flexible Working Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people.# Job DescriptionThe Ultra Finance function leads the budgeting and forecasting processes and supports the strategy process, as well as managing performance against budget. In addition, it ensures that effective financial controls are in operation in all businesses to ensure stewardship of the Group's assets. It ensures compliance with best professional standards, statutory financial requirements and fiscal provision and undertakes tax planning activities and ensure that the Group's tax reporting duties are discharged. It ensures that the Group has adequate long-term funding to meet the requirements of its Strategic Plan and supports M&A.To design and deliver impactful FP&A, including Finance Business Partnering, across the PCS UK and US entities with oversight of FP&A at the CEMS business. This role will have a sizeable commercial angle to it, with the individual expected to help generate meaningful value within the business. This role also has management responsibility for the Business Intelligence team.This role will report directly to the CFO. The role will work very closely with the Financial Controller, forming a key finance leadership team.This role will be tasked with responsibility and ownership of: Leading the analytics associated with monthly Actuals reporting, including variances to Budget, Forecast, Prior Year etc. Analysis will cover all aspects of the P&L, especially focusing on revenue and margins within Value Streams (i.e. platforms, portfolios, part numbers etc) The creation and production of meaningful MI to support the timely and robust month end close, culminating in the production of a high-quality, timely and complete proposed (finance) board report to be prepared for the CFO Leading the weekly Flash forecasting process, the output of which will be a forecast of orders, revenue, contribution margin, gross margin, IRAD, opex and EBITDA BOO, together with Operating Cash BOO for the current and subsequent two months (i.e. a 3 month rolling forecast). The output should be commercially insightful (with risk & opportunities and variance analysis for example) and should have the buy-in of the key business stakeholders. Actions arising should be noted and project managed to a timely conclusion Leading the Quarterly and annual Budget forecasting processes to agreed timelines, based on meaningful and detailed supporting schedules built on bottom-up and analysable data sources. The process should be managed through an integrated financial model with appropriate automation and clearly and easily identifiable assumptions. The output will comprise of a high quality, insightful presentation pack aligned to a complete and timely OneStream data submission Working collaboratively across the business to lead the annual creation, submission and subsequent periodic refreshes of the 5 year Strategic Plan. The Strategic Plan will cover the front end of the business and project financially through a P&L, Balance Sheet and Cashflow. The process should ensure a robust audit trail which is relatively easy for a reviewer to navigate their way through. The ultimate output will be a significant presentation pack providing analysis of the business through the prism of numerous different cuts and slices of the business Developing and maintaining deep and meaningful margin analysis tools providing insight on historical and projected margins across the product range within the business. The analysis must be intrinsically linked and reconcilable to the General Ledger. The analysis should be produced in a way that enables finance and non-finance users of the tool to identify margins and make impactful decisions based on this information Leading the creation and evolution of a robust, granular and well-presented MI suite, providing meaningful insight on business metrics in a timely fashion Be the point Finance person for interacting with, and supporting the S&OP process, as well as ensuring it is fully integrated with financial forecasts. To enable this a keen interest will be required to ensure the Opportunities Tracker remains relevant for financial forecasting purposes To lead finance business partnering, to include, but not be limited to: + Working very closely with the VP of Engineering and COO, providing day to day business partnering support, being a key member of their functional senior management, offering finance support, guidance and leadership to them and their teams + Embedding a culture of managing finance by operational metrics. Lead on the creation, capture, streamlining, cleansing and challenge of all financial operational metrics including key elements such as labour utilisation, efficiency, standard costs including labour routings, absorption, turnaround times etc + Be the point person for providing commercial finance leadership to the Repairs business, supporting growth in the business and improvement in margins. Additionally, working closely with the Financial Controller to provide financial comfort and controls of the warranty reserve, identifying opportunities to reduce the financial impact and identifying trends in warranty exposure + Partner in the creation of financially meaningful business cases for investment in IRAD, capitalised development, impairment testing etc + Finance lead on targeting and driving VCP opportunities Working very closely with the Financial Controller (and team), especially to support the timely and accurate submission of month end reporting, year end audits, project accounting, bid submission and associate cost audits, and by providing insight and input to support meaningful balance sheet reconciliations on areas with significant Engineering or Operations underlying ownership Leading the Business Intelligence team to improve the quality of data, reporting and systems across the business. Partner with the business to understand key business requirements, reporting challenges, manual processes and the like, transforming them through a structured program management approach into live, accurate, meaningful reports which are based on data which is integrally tied to the financials within the business Identify opportunities to make improvements to IFS for capture of data, improvement of processes, creation of robust master data etc Driving consistency of approach across all aspects of PCS and CEMS Support ad hoc projects that may arise from time to time# Nationality Requirements Candidates must be able to work in the UK without restrictions in accordance with UK National
Jan 22, 2026
Full time
Head of Financial Planning & Analysis page is loaded Head of Financial Planning & Analysislocations: Cheltenham, Gloucestershire, England, UKtime type: Full timeposted on: Posted Todayjob requisition id: REQ-11293# We are Ultra Precision Control Systems Ultra PCS is a leading developer of mission and safety critical equipment in the defence and aerospace industry. Our team of experts are at the heart of our success, which is why we are dedicated to fostering a safe working environment and a positive culture where every staff member feels valued and respected.We solve our customers' problems, providing engineering solutions to safety and mission critical challenges in the air and on the ground. Our solutions can be found in the latest military aircraft and vehicles, in civil aircraft, and in unmanned vehicles.We help to ensure our customers get to where they need to be safely, achieve their objectives and keep on going back.# Flexible Working Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people.# Job DescriptionThe Ultra Finance function leads the budgeting and forecasting processes and supports the strategy process, as well as managing performance against budget. In addition, it ensures that effective financial controls are in operation in all businesses to ensure stewardship of the Group's assets. It ensures compliance with best professional standards, statutory financial requirements and fiscal provision and undertakes tax planning activities and ensure that the Group's tax reporting duties are discharged. It ensures that the Group has adequate long-term funding to meet the requirements of its Strategic Plan and supports M&A.To design and deliver impactful FP&A, including Finance Business Partnering, across the PCS UK and US entities with oversight of FP&A at the CEMS business. This role will have a sizeable commercial angle to it, with the individual expected to help generate meaningful value within the business. This role also has management responsibility for the Business Intelligence team.This role will report directly to the CFO. The role will work very closely with the Financial Controller, forming a key finance leadership team.This role will be tasked with responsibility and ownership of: Leading the analytics associated with monthly Actuals reporting, including variances to Budget, Forecast, Prior Year etc. Analysis will cover all aspects of the P&L, especially focusing on revenue and margins within Value Streams (i.e. platforms, portfolios, part numbers etc) The creation and production of meaningful MI to support the timely and robust month end close, culminating in the production of a high-quality, timely and complete proposed (finance) board report to be prepared for the CFO Leading the weekly Flash forecasting process, the output of which will be a forecast of orders, revenue, contribution margin, gross margin, IRAD, opex and EBITDA BOO, together with Operating Cash BOO for the current and subsequent two months (i.e. a 3 month rolling forecast). The output should be commercially insightful (with risk & opportunities and variance analysis for example) and should have the buy-in of the key business stakeholders. Actions arising should be noted and project managed to a timely conclusion Leading the Quarterly and annual Budget forecasting processes to agreed timelines, based on meaningful and detailed supporting schedules built on bottom-up and analysable data sources. The process should be managed through an integrated financial model with appropriate automation and clearly and easily identifiable assumptions. The output will comprise of a high quality, insightful presentation pack aligned to a complete and timely OneStream data submission Working collaboratively across the business to lead the annual creation, submission and subsequent periodic refreshes of the 5 year Strategic Plan. The Strategic Plan will cover the front end of the business and project financially through a P&L, Balance Sheet and Cashflow. The process should ensure a robust audit trail which is relatively easy for a reviewer to navigate their way through. The ultimate output will be a significant presentation pack providing analysis of the business through the prism of numerous different cuts and slices of the business Developing and maintaining deep and meaningful margin analysis tools providing insight on historical and projected margins across the product range within the business. The analysis must be intrinsically linked and reconcilable to the General Ledger. The analysis should be produced in a way that enables finance and non-finance users of the tool to identify margins and make impactful decisions based on this information Leading the creation and evolution of a robust, granular and well-presented MI suite, providing meaningful insight on business metrics in a timely fashion Be the point Finance person for interacting with, and supporting the S&OP process, as well as ensuring it is fully integrated with financial forecasts. To enable this a keen interest will be required to ensure the Opportunities Tracker remains relevant for financial forecasting purposes To lead finance business partnering, to include, but not be limited to: + Working very closely with the VP of Engineering and COO, providing day to day business partnering support, being a key member of their functional senior management, offering finance support, guidance and leadership to them and their teams + Embedding a culture of managing finance by operational metrics. Lead on the creation, capture, streamlining, cleansing and challenge of all financial operational metrics including key elements such as labour utilisation, efficiency, standard costs including labour routings, absorption, turnaround times etc + Be the point person for providing commercial finance leadership to the Repairs business, supporting growth in the business and improvement in margins. Additionally, working closely with the Financial Controller to provide financial comfort and controls of the warranty reserve, identifying opportunities to reduce the financial impact and identifying trends in warranty exposure + Partner in the creation of financially meaningful business cases for investment in IRAD, capitalised development, impairment testing etc + Finance lead on targeting and driving VCP opportunities Working very closely with the Financial Controller (and team), especially to support the timely and accurate submission of month end reporting, year end audits, project accounting, bid submission and associate cost audits, and by providing insight and input to support meaningful balance sheet reconciliations on areas with significant Engineering or Operations underlying ownership Leading the Business Intelligence team to improve the quality of data, reporting and systems across the business. Partner with the business to understand key business requirements, reporting challenges, manual processes and the like, transforming them through a structured program management approach into live, accurate, meaningful reports which are based on data which is integrally tied to the financials within the business Identify opportunities to make improvements to IFS for capture of data, improvement of processes, creation of robust master data etc Driving consistency of approach across all aspects of PCS and CEMS Support ad hoc projects that may arise from time to time# Nationality Requirements Candidates must be able to work in the UK without restrictions in accordance with UK National
Procurement Manager page is loaded Procurement Managerlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (30+ days left to apply)job requisition id: R5920 We have a great opportunity for a Procurement Manager (Soft FM) to join the team and to lead the sourcing and management of soft facilities services and products across our student accommodation portfolio and any other relevant categories assigned by the Head of Procurement. With the ambition to deliver optimum value, cost savings and risk management whilst ensuring quality and excellent customer service is achieved for the company.Reporting directly to the Head of Procurement you will be the category expert, providing commercial leadership in contracting goods and services within the designated categories. Maintaining and driving a consistent and professional approach to all sourcing activity through structured and cross-functional working practises will be key along with building strong supplier relationships as well as leading stakeholders through the full end-to-end sourcing process, including: Develop bespoke sourcing strategies for each category Business Intelligence & Spend Analytics Commercially astute with a focus on quality and cost efficiency. Create and manage full tender execution processes, including bid evaluations, shortlisting and commercial negotiations Contract drafting and supporting functional budget holders in mobilisation and implementation of new contracts Develop a full SRM programme Continuously identify agile ways to enhance the procurement practice to increase efficiency.Supporting with relevant reporting and updates to our senior leaders, the Procurement Manager will also provide support for functional budget holders in their application of procurement tools, templates, due diligence and tender activity. You will also lead the Cost Transformation Programme initiatives within the category areas of expertise.Overall, developing strong cross-functional relationships, securing sponsorship from its stakeholders and driving our ambition to provide an exceptional procurement, contracts and vendor management service to our business.This hybrid role is based at our award-winning offices in London near Cannon Street, London Bridge and Monument stations. We are looking for you to have proven experience in soft FM procurement, ideally within residential or hospitality sectors, along with: Good demonstrable level of technical and commercial understanding of the categories. Technical expertise in soft FM services, including but not limited to cleaning, waste management, security, front of house. Extensive knowledge of the UK supply chain in the categories of expertise required. Track record of delivering against savings targets within complex multi-stakeholder or matrix-style environments. Ability to formulate and draft long-form service supply contracts, including extensive Service Level Agreements. In-depth knowledge of appropriate procurement techniques and tender drafting practises A can do' attitude' and ability to look at and consider the bigger picture.This challenging role will also require strong project management and communications skills to effectively lead a range of stakeholders through procurement exercises and tenders, whilst prioritising a varied workload and meeting deadlines. In return, we are offering a competitive salary with a great benefits package which includes a discretionary performance bonus, 29 days holiday plus bank holidays, private healthcare, pension, enhanced family leave policy, life assurance, training, two paid volunteering or personal development days and cycle to work scheme. Check out our website for more information about UPP, our culture and benefits.UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners.We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and also help you to thrive at work.Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people. We are a team with energy, pace and passion; if that sounds like you, apply today. We are proud to be the UK's leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.However, we're more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.At UPP, we believe your career should be as rewarding as the impact you make. Here's what you can expect when you join us:To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our . Apply today and start your journey with UPP. Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered. Career Growth : Learn, lead, and progress with tailored training and leadership programmes. Rewards & Benefits : Competitive package and range of benefits designed for you. Health and Wellbeing : From mental health resources to wellness programmes, and everyday support. Purpose & Impact : Every role shapes the student experience.
Jan 22, 2026
Full time
Procurement Manager page is loaded Procurement Managerlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (30+ days left to apply)job requisition id: R5920 We have a great opportunity for a Procurement Manager (Soft FM) to join the team and to lead the sourcing and management of soft facilities services and products across our student accommodation portfolio and any other relevant categories assigned by the Head of Procurement. With the ambition to deliver optimum value, cost savings and risk management whilst ensuring quality and excellent customer service is achieved for the company.Reporting directly to the Head of Procurement you will be the category expert, providing commercial leadership in contracting goods and services within the designated categories. Maintaining and driving a consistent and professional approach to all sourcing activity through structured and cross-functional working practises will be key along with building strong supplier relationships as well as leading stakeholders through the full end-to-end sourcing process, including: Develop bespoke sourcing strategies for each category Business Intelligence & Spend Analytics Commercially astute with a focus on quality and cost efficiency. Create and manage full tender execution processes, including bid evaluations, shortlisting and commercial negotiations Contract drafting and supporting functional budget holders in mobilisation and implementation of new contracts Develop a full SRM programme Continuously identify agile ways to enhance the procurement practice to increase efficiency.Supporting with relevant reporting and updates to our senior leaders, the Procurement Manager will also provide support for functional budget holders in their application of procurement tools, templates, due diligence and tender activity. You will also lead the Cost Transformation Programme initiatives within the category areas of expertise.Overall, developing strong cross-functional relationships, securing sponsorship from its stakeholders and driving our ambition to provide an exceptional procurement, contracts and vendor management service to our business.This hybrid role is based at our award-winning offices in London near Cannon Street, London Bridge and Monument stations. We are looking for you to have proven experience in soft FM procurement, ideally within residential or hospitality sectors, along with: Good demonstrable level of technical and commercial understanding of the categories. Technical expertise in soft FM services, including but not limited to cleaning, waste management, security, front of house. Extensive knowledge of the UK supply chain in the categories of expertise required. Track record of delivering against savings targets within complex multi-stakeholder or matrix-style environments. Ability to formulate and draft long-form service supply contracts, including extensive Service Level Agreements. In-depth knowledge of appropriate procurement techniques and tender drafting practises A can do' attitude' and ability to look at and consider the bigger picture.This challenging role will also require strong project management and communications skills to effectively lead a range of stakeholders through procurement exercises and tenders, whilst prioritising a varied workload and meeting deadlines. In return, we are offering a competitive salary with a great benefits package which includes a discretionary performance bonus, 29 days holiday plus bank holidays, private healthcare, pension, enhanced family leave policy, life assurance, training, two paid volunteering or personal development days and cycle to work scheme. Check out our website for more information about UPP, our culture and benefits.UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners.We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and also help you to thrive at work.Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people. We are a team with energy, pace and passion; if that sounds like you, apply today. We are proud to be the UK's leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.However, we're more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.At UPP, we believe your career should be as rewarding as the impact you make. Here's what you can expect when you join us:To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our . Apply today and start your journey with UPP. Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered. Career Growth : Learn, lead, and progress with tailored training and leadership programmes. Rewards & Benefits : Competitive package and range of benefits designed for you. Health and Wellbeing : From mental health resources to wellness programmes, and everyday support. Purpose & Impact : Every role shapes the student experience.
Organisation: Kelburn Castle and Country Park Salary: 32k - 38k commensurate with experience Location: Largs Kelburn Estate is looking for an experienced Finance Manager to lead the financial operations of the company. The ideal candidate should be highly proficient in bookkeeping and have experience in accountancy work, with the ability to work independently and cover many tasks simultaneously. Kelburn is a small but complex business and as such the role would involve direct involvement of all areas of the finances from the preparations of budgets to bookkeeping and Payroll (training can be provided for Payroll if required). The role will be based in the company offices at Kelburn Estate. The role is a senior management position, reporting directly to the business owners and working closely with the other department heads. Kelburn is a beautiful, family run estate located near Largs, around a 45 min drive from Glasgow. This role represents an excellent opportunity to join a fun and fantastic team and to be a part of the development of an established business, which is world famous for its Castle Graffiti Project, incredible events, and creative atmosphere. Application Deadline: Friday 23rd January 2026 Key Responsibilities Accurate day to day bookkeeping and financial processing to maintain reliable and up to date accounts. Providing accurate and comprehensive financial information to guide effective policy making and financial strategy. Creditor Control. Oversight of all onsite cash management systems, Financial Operational systems (such as EPOS) and external ticketing and booking systems. Oversight of stock management. Oversight of and the running of monthly Payroll (training can be provided if required). Working with Owners and Other Department heads to develop plans and policies for the improvement and growth of the business. Providing external stakeholders or auditors with the necessary documentation and support. Liaising with external tax accountants for tax preparation. Working with external accountants to prepare monthly and annual Management Accounts for the business owners, the bank and any other external Stakeholders. Working closely with external accountants, the business owners and management in the preparation and delivery of annual budgets and revenue forecasting. Cash flow management. Working with the Business Owners and Heads of Departments on setting and reporting on KPIs and activity targets. Strong IT skills, including proficiency in the relevant accounting packages (currently using QuickBooks). Exceptional skill in Microsoft Excel. Strong analytical skills to effectively analyse financial information. Good understanding of budgeting and financial forecasting. Proactive and resourceful with a desire to improve systems and procedures. Self motivated and results oriented with excellent organizational skills and the ability to work to and implement processes. Knowledge of standard accountancy and finance best practices. Educated to degree level or equivalent. Desired Skills and Experience Business development and strategy experience. Tax and Accountancy experience. Other Requirements Current Driving License. To Apply Please send your CV and a covering letter detailing your suitability for the role to David Kelburn by 5pm on Friday the 23rd January 2026.
Jan 22, 2026
Full time
Organisation: Kelburn Castle and Country Park Salary: 32k - 38k commensurate with experience Location: Largs Kelburn Estate is looking for an experienced Finance Manager to lead the financial operations of the company. The ideal candidate should be highly proficient in bookkeeping and have experience in accountancy work, with the ability to work independently and cover many tasks simultaneously. Kelburn is a small but complex business and as such the role would involve direct involvement of all areas of the finances from the preparations of budgets to bookkeeping and Payroll (training can be provided for Payroll if required). The role will be based in the company offices at Kelburn Estate. The role is a senior management position, reporting directly to the business owners and working closely with the other department heads. Kelburn is a beautiful, family run estate located near Largs, around a 45 min drive from Glasgow. This role represents an excellent opportunity to join a fun and fantastic team and to be a part of the development of an established business, which is world famous for its Castle Graffiti Project, incredible events, and creative atmosphere. Application Deadline: Friday 23rd January 2026 Key Responsibilities Accurate day to day bookkeeping and financial processing to maintain reliable and up to date accounts. Providing accurate and comprehensive financial information to guide effective policy making and financial strategy. Creditor Control. Oversight of all onsite cash management systems, Financial Operational systems (such as EPOS) and external ticketing and booking systems. Oversight of stock management. Oversight of and the running of monthly Payroll (training can be provided if required). Working with Owners and Other Department heads to develop plans and policies for the improvement and growth of the business. Providing external stakeholders or auditors with the necessary documentation and support. Liaising with external tax accountants for tax preparation. Working with external accountants to prepare monthly and annual Management Accounts for the business owners, the bank and any other external Stakeholders. Working closely with external accountants, the business owners and management in the preparation and delivery of annual budgets and revenue forecasting. Cash flow management. Working with the Business Owners and Heads of Departments on setting and reporting on KPIs and activity targets. Strong IT skills, including proficiency in the relevant accounting packages (currently using QuickBooks). Exceptional skill in Microsoft Excel. Strong analytical skills to effectively analyse financial information. Good understanding of budgeting and financial forecasting. Proactive and resourceful with a desire to improve systems and procedures. Self motivated and results oriented with excellent organizational skills and the ability to work to and implement processes. Knowledge of standard accountancy and finance best practices. Educated to degree level or equivalent. Desired Skills and Experience Business development and strategy experience. Tax and Accountancy experience. Other Requirements Current Driving License. To Apply Please send your CV and a covering letter detailing your suitability for the role to David Kelburn by 5pm on Friday the 23rd January 2026.
Partner, Head of CDD, EDD and Customer Screening page is loaded Partner, Head of CDD, EDD and Customer Screeningremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Todayjob requisition id: JR101003 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Who we are At Knight Frank, we believe that property is personal. We're a collaborative partnership with over 125 years of experience leading the property industry and 740 offices in more than 50 international territories, having advised on more than 500 billion pounds of real estate.But more than anything, we're experts. From luxurious residential developments to iconic skyscrapers, prestigious landmarks to historical rural estates, we're operating at the top of our field, influencing the fabric of communities and shaping the skylines of tomorrow.For you, that means unrivalled opportunities to grow, develop, and succeed in a rewarding career. It means control of your own destiny, the freedom to impact, and all the tools you need to become an expert in your own right. Role Overview The Deputy MLRO will support the MLRO in managing the company's Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) framework, ensuring compliance with Money Laundering Regulations and industry standards. This role involves oversight of customer due diligence, transaction monitoring, suspicious activity reporting, and regulatory engagement, acting as a key point of escalation for financial crime risk matters. Key Responsibilities Regulatory Compliance & Reporting + Assist the MLRO in fulfilling statutory obligations under AML/CTF regulations. + Prepare and submit Suspicious Activity Reports (SARs) to the National Crime Agency (NCA) when required. + Maintain accurate records of all AML/CTF activities and ensure timely reporting. Risk Management & Oversight + Support the development and implementation of the financial crime risk framework. + Oversee high-risk client reviews and escalation processes. + Monitor regulatory developments and advise on necessary policy updates. Operational Leadership + Act as deputy in the absence of the MLRO, ensuring continuity of compliance operations. + Provide guidance to business units on AML/CTF requirements. Training & Awareness + Deliver AML training across the organization. + Promote a strong compliance culture and awareness of financial crime risks. Stakeholder Engagement + Liaise law enforcement, and internal stakeholders on AML matters. + Support audits and regulatory inspections. Skills & Experience Strong knowledge of UK AML/CTF regulations and real estate sector risks. Experience in financial crime compliance, preferably within real estate or financial services. Excellent analytical and investigative skills. Strong communication and stakeholder management abilities. Qualifications ICA Diploma in AML or CAMS certification preferred. Degree in Law, Finance, Business, or related field.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Jan 22, 2026
Full time
Partner, Head of CDD, EDD and Customer Screening page is loaded Partner, Head of CDD, EDD and Customer Screeningremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Todayjob requisition id: JR101003 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Who we are At Knight Frank, we believe that property is personal. We're a collaborative partnership with over 125 years of experience leading the property industry and 740 offices in more than 50 international territories, having advised on more than 500 billion pounds of real estate.But more than anything, we're experts. From luxurious residential developments to iconic skyscrapers, prestigious landmarks to historical rural estates, we're operating at the top of our field, influencing the fabric of communities and shaping the skylines of tomorrow.For you, that means unrivalled opportunities to grow, develop, and succeed in a rewarding career. It means control of your own destiny, the freedom to impact, and all the tools you need to become an expert in your own right. Role Overview The Deputy MLRO will support the MLRO in managing the company's Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) framework, ensuring compliance with Money Laundering Regulations and industry standards. This role involves oversight of customer due diligence, transaction monitoring, suspicious activity reporting, and regulatory engagement, acting as a key point of escalation for financial crime risk matters. Key Responsibilities Regulatory Compliance & Reporting + Assist the MLRO in fulfilling statutory obligations under AML/CTF regulations. + Prepare and submit Suspicious Activity Reports (SARs) to the National Crime Agency (NCA) when required. + Maintain accurate records of all AML/CTF activities and ensure timely reporting. Risk Management & Oversight + Support the development and implementation of the financial crime risk framework. + Oversee high-risk client reviews and escalation processes. + Monitor regulatory developments and advise on necessary policy updates. Operational Leadership + Act as deputy in the absence of the MLRO, ensuring continuity of compliance operations. + Provide guidance to business units on AML/CTF requirements. Training & Awareness + Deliver AML training across the organization. + Promote a strong compliance culture and awareness of financial crime risks. Stakeholder Engagement + Liaise law enforcement, and internal stakeholders on AML matters. + Support audits and regulatory inspections. Skills & Experience Strong knowledge of UK AML/CTF regulations and real estate sector risks. Experience in financial crime compliance, preferably within real estate or financial services. Excellent analytical and investigative skills. Strong communication and stakeholder management abilities. Qualifications ICA Diploma in AML or CAMS certification preferred. Degree in Law, Finance, Business, or related field.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
An Engineering Manager / Project Engineering Manager is sought to join an innovative, high-technology engineering company in Hampshire, contributing to the design, development, and delivery of electro-mechanical and electronic solutions for harsh, high-reliability, and regulated environments such as Rail, Medical, Defence, Aerospace, Transportation, and Marine. The Engineering Manager / Project Engineering Manager, Hampshire, will be expected to develop and lead multi-disciplinary engineering teams, learning from senior leadership while driving best practice across project, design, and delivery functions. This may include mechanical, electronic, electro-mechanical, integration, and software engineering, as well as overseeing design compliance, project management, and team development. Responsibilities include: Manage and structure multi-disciplinary engineering teams to deliver high-quality technical solutions across customer projects. Lead and oversee multiple concurrent engineering projects from customer engagement through R&D, design, manufacture, and delivery. Define, set, monitor, and report on Objective and Key Results (OKRs) for the department, teams, and individuals. Oversee project feasibility, scoping, resource planning, cost estimation, design reviews, compliance, certification, and milestone delivery. Provide subject matter expertise across mechanical, electrical, electronic, and software engineering, ensuring designs are optimised for reliability, manufacturability, and compliance. Ensure smooth New Product Introduction (NPI) handovers to production, including build instructions, training, and ongoing support. Manage obsolescence, alternative material selection, and control of intellectual property within engineering outputs. Engage with sales, operations, finance, quality, ITC, and HR to support business objectives, technical bids, product lifecycle management, and customer-facing initiatives. Drive continuous improvement in processes, ensuring adherence to ISO-9001-based Business Management System (BMS) processes. Mentor, coach, and develop staff, creating a high-performing, motivated, and engaged engineering team. Key skills & experience: Proven leadership and management experience in multi-disciplinary engineering teams (mechanical, electronic, electro-mechanical, integration, and software). Experience in project-driven, customer-led environments, delivering complex, high-reliability solutions. Strong understanding of international compliance standards and design for regulated environments. Track record of taking products from customer engagement through R&D, manufacture, and delivery. Ability to implement and manage department structures, processes, and standards within a growing, ambitious organisation. Excellent project management, communication, and cross-functional collaboration skills. Strategic thinker with the ability to drive process improvements, team development, and business growth. Hands-on approach with experience working closely with engineering teams during probation and beyond. How to apply: For a confidential discussion about the Engineering Manager / Project Engineering Manager role in Hampshire, call (phone number removed) or send your CV to (url removed)
Jan 22, 2026
Full time
An Engineering Manager / Project Engineering Manager is sought to join an innovative, high-technology engineering company in Hampshire, contributing to the design, development, and delivery of electro-mechanical and electronic solutions for harsh, high-reliability, and regulated environments such as Rail, Medical, Defence, Aerospace, Transportation, and Marine. The Engineering Manager / Project Engineering Manager, Hampshire, will be expected to develop and lead multi-disciplinary engineering teams, learning from senior leadership while driving best practice across project, design, and delivery functions. This may include mechanical, electronic, electro-mechanical, integration, and software engineering, as well as overseeing design compliance, project management, and team development. Responsibilities include: Manage and structure multi-disciplinary engineering teams to deliver high-quality technical solutions across customer projects. Lead and oversee multiple concurrent engineering projects from customer engagement through R&D, design, manufacture, and delivery. Define, set, monitor, and report on Objective and Key Results (OKRs) for the department, teams, and individuals. Oversee project feasibility, scoping, resource planning, cost estimation, design reviews, compliance, certification, and milestone delivery. Provide subject matter expertise across mechanical, electrical, electronic, and software engineering, ensuring designs are optimised for reliability, manufacturability, and compliance. Ensure smooth New Product Introduction (NPI) handovers to production, including build instructions, training, and ongoing support. Manage obsolescence, alternative material selection, and control of intellectual property within engineering outputs. Engage with sales, operations, finance, quality, ITC, and HR to support business objectives, technical bids, product lifecycle management, and customer-facing initiatives. Drive continuous improvement in processes, ensuring adherence to ISO-9001-based Business Management System (BMS) processes. Mentor, coach, and develop staff, creating a high-performing, motivated, and engaged engineering team. Key skills & experience: Proven leadership and management experience in multi-disciplinary engineering teams (mechanical, electronic, electro-mechanical, integration, and software). Experience in project-driven, customer-led environments, delivering complex, high-reliability solutions. Strong understanding of international compliance standards and design for regulated environments. Track record of taking products from customer engagement through R&D, manufacture, and delivery. Ability to implement and manage department structures, processes, and standards within a growing, ambitious organisation. Excellent project management, communication, and cross-functional collaboration skills. Strategic thinker with the ability to drive process improvements, team development, and business growth. Hands-on approach with experience working closely with engineering teams during probation and beyond. How to apply: For a confidential discussion about the Engineering Manager / Project Engineering Manager role in Hampshire, call (phone number removed) or send your CV to (url removed)
AI SOLUTIONS LEAD - PERMANENT - LONDON Must hold or be eligible for SC Clearance The Role Requirements Solution Design Lead the end-to-end design of Microsoft AI-driven business solutions. Translate complex business challenges into scalable, secure, and high-performing architectures. Collaborate with clients, delivery teams, to define solution roadmaps and strategies. Ensure alignment with enterprise architecture, data governance, and security standards. Product Leadership Serve as a subject-matter expert on AI capabilities. Guide clients in selecting and adopting the right AI tools for their business needs. Stay ahead of product updates and roadmap to advise on innovation opportunities. Lead demos, proof-of-concepts, and workshops to showcase value and drive adoption. Act as a trusted advisor to senior stakeholders, shaping AI strategy and solution vision. Support pre-sales activities including proposals, solutions, and client presentations. Oversee delivery quality, ensuring solutions meet business objectives and technical excellence. Mentor and coach junior consultants within the practice. Operational Excellence Champion high-quality solution design standards and best practices. Proactively manage capacity, skills, and resource availability. Contribute to practice development-operations, recruitment, and team initiatives. Execute operational tasks with precision to enable smooth delivery. Advocate for the growth of the practice and broader community engagement. What you will need to succeed MS Technology Solutions Consulting Expertise 6+ years in consulting, product, or technical advisory roles. Demonstrate strong sales and pre-sales experience, with a clear ability to engage clients and manage relationships. Proven experience in designing and delivering AI or data solutions. Demonstrate a consultative approach, with evidence of understanding client pain points and delivering business-focused solutions. Strong experience with Microsoft AI Capabilities - Copilot Studio, agentic. Ability to demonstrate awareness of the latest Microsoft AI product roadmap or best practices, especially around Copilot Studio. Articulate evidence of experience with end-to-end solution design and delivery for complex Microsoft AI projects at scale. Skilled at bridging business and technical domains with excellent communication and consulting skills. Provide structured data-driven responses to technical and analytical questions. Articulate business value and outcomes, especially in the context of AI-driven process improvements. Functional expertise in AI technologies, business processes, and cloud deployment. Innovative mindset with the ability to solve complex business and technical challenges. Leadership Experience Experienced in managing client and partner relationships, driving value and successful outcomes. Skilled at leading and mentoring teams, ensuring performance and growth. Confident in delivering impactful hybrid presentations and workshops to senior leaders. Certifications Advanced degree (M.Sc., MBA, or PhD) in Computer Science, Engineering, Finance, or Business. Microsoft certifications across Microsoft 365, Dynamics 365, Power Platform, Copilot, SharePoint, Azure, Fabric (highly desirable). Product, Solution, and/or Delivery certifications preferred. SC Clearance. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 22, 2026
Full time
AI SOLUTIONS LEAD - PERMANENT - LONDON Must hold or be eligible for SC Clearance The Role Requirements Solution Design Lead the end-to-end design of Microsoft AI-driven business solutions. Translate complex business challenges into scalable, secure, and high-performing architectures. Collaborate with clients, delivery teams, to define solution roadmaps and strategies. Ensure alignment with enterprise architecture, data governance, and security standards. Product Leadership Serve as a subject-matter expert on AI capabilities. Guide clients in selecting and adopting the right AI tools for their business needs. Stay ahead of product updates and roadmap to advise on innovation opportunities. Lead demos, proof-of-concepts, and workshops to showcase value and drive adoption. Act as a trusted advisor to senior stakeholders, shaping AI strategy and solution vision. Support pre-sales activities including proposals, solutions, and client presentations. Oversee delivery quality, ensuring solutions meet business objectives and technical excellence. Mentor and coach junior consultants within the practice. Operational Excellence Champion high-quality solution design standards and best practices. Proactively manage capacity, skills, and resource availability. Contribute to practice development-operations, recruitment, and team initiatives. Execute operational tasks with precision to enable smooth delivery. Advocate for the growth of the practice and broader community engagement. What you will need to succeed MS Technology Solutions Consulting Expertise 6+ years in consulting, product, or technical advisory roles. Demonstrate strong sales and pre-sales experience, with a clear ability to engage clients and manage relationships. Proven experience in designing and delivering AI or data solutions. Demonstrate a consultative approach, with evidence of understanding client pain points and delivering business-focused solutions. Strong experience with Microsoft AI Capabilities - Copilot Studio, agentic. Ability to demonstrate awareness of the latest Microsoft AI product roadmap or best practices, especially around Copilot Studio. Articulate evidence of experience with end-to-end solution design and delivery for complex Microsoft AI projects at scale. Skilled at bridging business and technical domains with excellent communication and consulting skills. Provide structured data-driven responses to technical and analytical questions. Articulate business value and outcomes, especially in the context of AI-driven process improvements. Functional expertise in AI technologies, business processes, and cloud deployment. Innovative mindset with the ability to solve complex business and technical challenges. Leadership Experience Experienced in managing client and partner relationships, driving value and successful outcomes. Skilled at leading and mentoring teams, ensuring performance and growth. Confident in delivering impactful hybrid presentations and workshops to senior leaders. Certifications Advanced degree (M.Sc., MBA, or PhD) in Computer Science, Engineering, Finance, or Business. Microsoft certifications across Microsoft 365, Dynamics 365, Power Platform, Copilot, SharePoint, Azure, Fabric (highly desirable). Product, Solution, and/or Delivery certifications preferred. SC Clearance. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission As Product Director - Credit, you'll play a pivotal role in building and scaling innovative credit solutions that empower thousands of merchants across Europe. This isn't just another product role-it's an opportunity to define the vision, strategy, and execution for Teya's credit platform, influencing how small businesses access funding and manage growth. You'll lead the development of cutting edge lending experiences, from first party credit products to embedded finance and strategic partnerships. Your work will shape everything from risk assessment and decisioning platforms to portfolio economics and regulatory compliance, ensuring we deliver responsible, data driven credit solutions that balance growth with sustainability. This is a high impact leadership role where you'll collaborate with C suite executives, cross functional teams, and external partners, driving innovation in SME lending while mentoring a talented team of product managers and data scientists. If you're passionate about fintech, credit innovation, and making a tangible difference for small businesses, this is your chance to lead at scale. What You'll Do Own the Credit Vision & Strategy: Define and deliver a roadmap covering first party lending, embedded credit experiences, and third party lending partnerships. Lead End-to-End Product Lifecycle: From onboarding and risk assessment to servicing, collections, and renewals. Build Scalable Platforms: Develop underwriting and decisioning systems leveraging bureau data, open banking, behavioral analytics, and proprietary merchant signals. Drive Data-Led Strategies: Optimize approval rates, pricing models, and risk tiers while managing portfolio performance. Shape Credit Economics: Collaborate with C suite to balance growth, loss rates, capital efficiency, and RoE. Ensure Regulatory Compliance: Work closely with Risk and Compliance to meet UK/EU frameworks for KYC/KYB, affordability, and responsible lending. Expand Through Partnerships: Forge strong relationships with third party lenders to broaden product availability and optimize commercial terms. Go-to-Market Leadership: Align Sales, Marketing, Risk, and Operations for successful launches across all markets. Market Research & Competitive Analysis: Stay ahead of trends in SME lending, alternative financing, and embedded credit. Influence at the Highest Level: Communicate priorities and performance to senior leadership, shaping strategy across Banking and Acquiring. Build & Mentor Teams: Lead a high performing team across Product, Data Science, and Credit Ops. Experience & Skill set Experience: 10+ years in credit product or lending strategy roles within fintech, commercial lending, or neobanks. Track Record: Proven success launching or scaling SME lending products with strong portfolio performance. Expertise: Deep knowledge of credit decisioning, scoring models, affordability, pricing, risk segmentation, fraud prevention, and capital allocation. Regulatory Knowledge: Strong understanding of UK/EU frameworks (AML/KYC/KYB, open banking, responsible lending). Commercial Acumen: Ability to model unit economics, design pricing strategies, and balance growth vs. risk. Leadership: Skilled at building cross functional teams and influencing across Engineering, Data, Risk, Finance, Legal, and Sales. Communication: Exceptional ability to present insights and strategies to senior leadership and external partners. Data Driven Mindset: Experience using analytics and experimentation to improve approval rates, conversion, and repayment. The Perks Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1 1 therapy, meditation sessions, digital fitness, and nutrition apps Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support Cycle to Work Scheme Health and Life Insurance Pension Scheme 25 days of Annual Leave (+ Bank Holidays) Office snacks every day Friendly, comfortable, and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Jan 22, 2026
Full time
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission As Product Director - Credit, you'll play a pivotal role in building and scaling innovative credit solutions that empower thousands of merchants across Europe. This isn't just another product role-it's an opportunity to define the vision, strategy, and execution for Teya's credit platform, influencing how small businesses access funding and manage growth. You'll lead the development of cutting edge lending experiences, from first party credit products to embedded finance and strategic partnerships. Your work will shape everything from risk assessment and decisioning platforms to portfolio economics and regulatory compliance, ensuring we deliver responsible, data driven credit solutions that balance growth with sustainability. This is a high impact leadership role where you'll collaborate with C suite executives, cross functional teams, and external partners, driving innovation in SME lending while mentoring a talented team of product managers and data scientists. If you're passionate about fintech, credit innovation, and making a tangible difference for small businesses, this is your chance to lead at scale. What You'll Do Own the Credit Vision & Strategy: Define and deliver a roadmap covering first party lending, embedded credit experiences, and third party lending partnerships. Lead End-to-End Product Lifecycle: From onboarding and risk assessment to servicing, collections, and renewals. Build Scalable Platforms: Develop underwriting and decisioning systems leveraging bureau data, open banking, behavioral analytics, and proprietary merchant signals. Drive Data-Led Strategies: Optimize approval rates, pricing models, and risk tiers while managing portfolio performance. Shape Credit Economics: Collaborate with C suite to balance growth, loss rates, capital efficiency, and RoE. Ensure Regulatory Compliance: Work closely with Risk and Compliance to meet UK/EU frameworks for KYC/KYB, affordability, and responsible lending. Expand Through Partnerships: Forge strong relationships with third party lenders to broaden product availability and optimize commercial terms. Go-to-Market Leadership: Align Sales, Marketing, Risk, and Operations for successful launches across all markets. Market Research & Competitive Analysis: Stay ahead of trends in SME lending, alternative financing, and embedded credit. Influence at the Highest Level: Communicate priorities and performance to senior leadership, shaping strategy across Banking and Acquiring. Build & Mentor Teams: Lead a high performing team across Product, Data Science, and Credit Ops. Experience & Skill set Experience: 10+ years in credit product or lending strategy roles within fintech, commercial lending, or neobanks. Track Record: Proven success launching or scaling SME lending products with strong portfolio performance. Expertise: Deep knowledge of credit decisioning, scoring models, affordability, pricing, risk segmentation, fraud prevention, and capital allocation. Regulatory Knowledge: Strong understanding of UK/EU frameworks (AML/KYC/KYB, open banking, responsible lending). Commercial Acumen: Ability to model unit economics, design pricing strategies, and balance growth vs. risk. Leadership: Skilled at building cross functional teams and influencing across Engineering, Data, Risk, Finance, Legal, and Sales. Communication: Exceptional ability to present insights and strategies to senior leadership and external partners. Data Driven Mindset: Experience using analytics and experimentation to improve approval rates, conversion, and repayment. The Perks Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1 1 therapy, meditation sessions, digital fitness, and nutrition apps Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support Cycle to Work Scheme Health and Life Insurance Pension Scheme 25 days of Annual Leave (+ Bank Holidays) Office snacks every day Friendly, comfortable, and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Operations Technical & Administration Co ordinator Bedford Monday to Friday £30,000PA 0800AM-1700PM Interaction is recruiting for an Operations Technical & Administration Co-ordinator for our clients head office based in Bedford. The role supports the Central and wider Operations Teams by coordinating and administering key operational systems and project activities across all sites. A major focus is managing the Control of Change system, ensuring compliance with the company Integrated Management System. Duties: Project Support & Reporting . Track progress of operational and major projects. . Log and report on purchase orders, invoices, and spend vs budget. . Provide spend analysis and project reports to the Operations Director. . Support resource planning and project scheduling. Control of Change Administration . Own and manage the Control of Change Register. . Ensure full compliance with procedures and drive timely completion by the Operations team. Technical Operations Administration . Break down Central Operations timesheets for Finance to allocate payroll. . Maintain and control documentation and action registers. . Produce meeting minutes. . Manage general administration such as van hire, training bookings, and expenses. SHEQ Responsibilities . Maintain high safety and environmental standards. . Ensure project activities comply with SHEQ and IMS requirements. Key Skills & Knowledge . Safety conscious with strong work ethic and proactivity. . Experience with ISO 9001, 14001, 45001 systems. . Strong report writing, organisational skills, and proficiency in Microsoft Office. . Ability to multitask and prioritise effectively. Core Competencies . Business awareness, planning and organising. . Customer focus, communication, teamwork. . Supporting change and developing others. . Accountability, self improvement, striving for excellence. This is an ongoing temporary role with an immediate start. If you are interested, please apply with an updated CV for consideration. Candidate will be shortlisted over the Christmas break in preparation for interviews beginning of January 2026. INDNH
Jan 22, 2026
Seasonal
Operations Technical & Administration Co ordinator Bedford Monday to Friday £30,000PA 0800AM-1700PM Interaction is recruiting for an Operations Technical & Administration Co-ordinator for our clients head office based in Bedford. The role supports the Central and wider Operations Teams by coordinating and administering key operational systems and project activities across all sites. A major focus is managing the Control of Change system, ensuring compliance with the company Integrated Management System. Duties: Project Support & Reporting . Track progress of operational and major projects. . Log and report on purchase orders, invoices, and spend vs budget. . Provide spend analysis and project reports to the Operations Director. . Support resource planning and project scheduling. Control of Change Administration . Own and manage the Control of Change Register. . Ensure full compliance with procedures and drive timely completion by the Operations team. Technical Operations Administration . Break down Central Operations timesheets for Finance to allocate payroll. . Maintain and control documentation and action registers. . Produce meeting minutes. . Manage general administration such as van hire, training bookings, and expenses. SHEQ Responsibilities . Maintain high safety and environmental standards. . Ensure project activities comply with SHEQ and IMS requirements. Key Skills & Knowledge . Safety conscious with strong work ethic and proactivity. . Experience with ISO 9001, 14001, 45001 systems. . Strong report writing, organisational skills, and proficiency in Microsoft Office. . Ability to multitask and prioritise effectively. Core Competencies . Business awareness, planning and organising. . Customer focus, communication, teamwork. . Supporting change and developing others. . Accountability, self improvement, striving for excellence. This is an ongoing temporary role with an immediate start. If you are interested, please apply with an updated CV for consideration. Candidate will be shortlisted over the Christmas break in preparation for interviews beginning of January 2026. INDNH
Reporting to: Head of Financial Planning & Analysis Contact term: This is a full-time or part-time (0.8 FTE) permanent position on Crick terms and conditions of employment. Salary for this Role: c. £60,000 with benefits, subject to skills and experience Application instructions: Please submit both a CV and a covering letter. In your covering letter, we ask that you also respond to the following question: Give an example of a time you improved a process while successfully balancing multiple priorities. What did you do, and what was the outcome? About us The Francis Crick Institute is Europe s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. About the role The postholder will lead budgeting, forecasting and management information for our operations departments, manage an FP&A Assistant Manager, and partner with budget holders to drive effective financial management and support strategic decision making. You ll also play a key role in managing our building lifecycle capital investment programme, developing business cases and reporting for funders. See the full job description here. What you will be doing You will be responsible for: Leading annual budgeting and quarterly forecasting for key operational teams, producing clear, robust financial plans in collaboration with budget holders. Supporting financial management of building lifecycle investments, including business case development and reporting for funders. Building trusted, effective partnerships with stakeholders across the Crick. Ensuring accurate, timely month and year end processes and deliver insightful management reporting. Driving process and data improvements to unlock better insight and decision support. Contributing to strategic projects alongside the Head of FP&A. About you (Minimum criteria ) You will have: Essential: An accountancy qualification (CIMA, ACCA or ACA) followed by strong FP&A/finance partnering experience. Strong communication skills with high emotional intelligence and the ability to influence stakeholders at multiple levels. Evidence of strong financial modelling and analysis skills and be confident with financial planning tools such as Adaptive Planning. A collaborative team player with creative problem-solving abilities and a clear connection to the Crick s mission. A track record of improving processes to drive better insight. Desirable: Experience in research or grant-funded environments. Knowledge of Workday Finance or Cloud planning tools. About Working at the Crick Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick s mission and shaping our culture! We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We re not afraid to do things differently. We are open. We re highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community. At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please email. Find out more about life at the Crick. What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme: Defined contribution pension with employer contributions of up to 16%. Health & Well-being: 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance: Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups support, community and inclusive social events. Perks: Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction.
Jan 21, 2026
Full time
Reporting to: Head of Financial Planning & Analysis Contact term: This is a full-time or part-time (0.8 FTE) permanent position on Crick terms and conditions of employment. Salary for this Role: c. £60,000 with benefits, subject to skills and experience Application instructions: Please submit both a CV and a covering letter. In your covering letter, we ask that you also respond to the following question: Give an example of a time you improved a process while successfully balancing multiple priorities. What did you do, and what was the outcome? About us The Francis Crick Institute is Europe s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. About the role The postholder will lead budgeting, forecasting and management information for our operations departments, manage an FP&A Assistant Manager, and partner with budget holders to drive effective financial management and support strategic decision making. You ll also play a key role in managing our building lifecycle capital investment programme, developing business cases and reporting for funders. See the full job description here. What you will be doing You will be responsible for: Leading annual budgeting and quarterly forecasting for key operational teams, producing clear, robust financial plans in collaboration with budget holders. Supporting financial management of building lifecycle investments, including business case development and reporting for funders. Building trusted, effective partnerships with stakeholders across the Crick. Ensuring accurate, timely month and year end processes and deliver insightful management reporting. Driving process and data improvements to unlock better insight and decision support. Contributing to strategic projects alongside the Head of FP&A. About you (Minimum criteria ) You will have: Essential: An accountancy qualification (CIMA, ACCA or ACA) followed by strong FP&A/finance partnering experience. Strong communication skills with high emotional intelligence and the ability to influence stakeholders at multiple levels. Evidence of strong financial modelling and analysis skills and be confident with financial planning tools such as Adaptive Planning. A collaborative team player with creative problem-solving abilities and a clear connection to the Crick s mission. A track record of improving processes to drive better insight. Desirable: Experience in research or grant-funded environments. Knowledge of Workday Finance or Cloud planning tools. About Working at the Crick Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick s mission and shaping our culture! We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We re not afraid to do things differently. We are open. We re highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community. At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please email. Find out more about life at the Crick. What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme: Defined contribution pension with employer contributions of up to 16%. Health & Well-being: 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance: Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups support, community and inclusive social events. Perks: Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction.
Thames Water Utilities Limited
Reading, Oxfordshire
At Thames Water, we make a daily difference to 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential service so our customers, communities, and the environment can thrive. As the UK's largest water company, we're taking action for a new world of water -fixing today's problems and building resilience for tomorrow. Our AMP8 Business Plan for is our largest ever, with a proposed total expenditure of over £20 billion, more than double the last five-year period, and the largest ever in the UK Water Industry. This once-in-a-generation investment will deliver lasting improvements to water infrastructure across London and the Thames Valley. You'll have influence at the highest level, working across the organisation and engaging directly with senior leaders and directors, including a close working relationship with the Chief Engineer. You'll join us on a long-term growth journey where engineering sits at the heart of decision-making, driving the right environmental and customer outcomes. This is more than a role - it's a defining opportunity to transform how we deliver Engineering activity within our Capital Investment programme, aligning with wider strategies and demonstrating visible leadership into teams. Ready to lead the future of engineering at Thames Water? We're looking for a dynamic, visionary Head of Engineering Delivery to join our Major Projects & Programmes (MPP) Leadership Team. This is a high-profile senior role that not only reports directly into MPP Director and is accountable for Engineering Delivery services across MPP, but further matrixes into the Chief Engineer as a part of Thames Water's wider Engineering Leadership Team. This role plays a pivotal part in shaping our engineering capability, driving innovation, and delivering high-impact capital projects worth over £9bn in the next five years. What you'll be doing as Head of Engineering Delivery As Head of Engineering Delivery, you'll be responsible for: Leading the newly created Engineering Delivery Department, bringing together talented teams to deliver end-to-end engineering solutions across our MPP portfolio. Managing a growing team of over 200 professional engineers, with 4-6 direct reports, and overseeing a multi billion pound budget. Driving the integration and development of professional engineers in MPP with wider Engineering Communities of Practice, led by the Chief Engineer function. Developing and implementing the engineering approach for AMP8, ensuring projects are delivered to schedule, budget, and the highest standards of safety and quality. Engaging with the Chief Engineer / Head of Engineering Services to ensure service requirements into the MPP portfolio are understood, developed, and delivered. Driving a zero compromise approach to Health, Safety & Wellbeing, embedding best practice and compliance throughout the project lifecycle. Building strong collaborative relationships with internal teams, supply chain partners, and external stakeholders to deliver outcomes that matter. Championing transformation and new ways of working, fostering a culture of innovation, professional development, and continuous improvement. Clearwater Court, Reading, Hampton or Maple Lodge (with flexible working arrangements) Working pattern or hours Full time, permanent. A mix of office & site working at least 3 days per week. To thrive in this role, the essential criteria you'll need is: Strategic leadership experience in engineering delivery for major capital schemes or programmes. Comprehensive knowledge of capital projects, asset maintenance planning, and engineering delivery in complex, real time operations. In depth understanding of procurement, supplier management, legal compliance, financial controls, and project governance. Formal professional recognition (CEng, CSci) and a minimum of an honours engineering degree (or equivalent). Proven ability to lead transformation, drive change, and inspire high performing teams. Excellent communication skills, both written and verbal. Strong commitment to health, safety, and wellbeing. Additional skills and experiences would be great to have Fellowship of a relevant engineering institute. Relevant business degree (e.g., MBA) or equivalent. Passion for continuous professional development and diversity. Experience operating in complex environments with political and media stakeholders. What's in it for you? Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Jan 21, 2026
Full time
At Thames Water, we make a daily difference to 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential service so our customers, communities, and the environment can thrive. As the UK's largest water company, we're taking action for a new world of water -fixing today's problems and building resilience for tomorrow. Our AMP8 Business Plan for is our largest ever, with a proposed total expenditure of over £20 billion, more than double the last five-year period, and the largest ever in the UK Water Industry. This once-in-a-generation investment will deliver lasting improvements to water infrastructure across London and the Thames Valley. You'll have influence at the highest level, working across the organisation and engaging directly with senior leaders and directors, including a close working relationship with the Chief Engineer. You'll join us on a long-term growth journey where engineering sits at the heart of decision-making, driving the right environmental and customer outcomes. This is more than a role - it's a defining opportunity to transform how we deliver Engineering activity within our Capital Investment programme, aligning with wider strategies and demonstrating visible leadership into teams. Ready to lead the future of engineering at Thames Water? We're looking for a dynamic, visionary Head of Engineering Delivery to join our Major Projects & Programmes (MPP) Leadership Team. This is a high-profile senior role that not only reports directly into MPP Director and is accountable for Engineering Delivery services across MPP, but further matrixes into the Chief Engineer as a part of Thames Water's wider Engineering Leadership Team. This role plays a pivotal part in shaping our engineering capability, driving innovation, and delivering high-impact capital projects worth over £9bn in the next five years. What you'll be doing as Head of Engineering Delivery As Head of Engineering Delivery, you'll be responsible for: Leading the newly created Engineering Delivery Department, bringing together talented teams to deliver end-to-end engineering solutions across our MPP portfolio. Managing a growing team of over 200 professional engineers, with 4-6 direct reports, and overseeing a multi billion pound budget. Driving the integration and development of professional engineers in MPP with wider Engineering Communities of Practice, led by the Chief Engineer function. Developing and implementing the engineering approach for AMP8, ensuring projects are delivered to schedule, budget, and the highest standards of safety and quality. Engaging with the Chief Engineer / Head of Engineering Services to ensure service requirements into the MPP portfolio are understood, developed, and delivered. Driving a zero compromise approach to Health, Safety & Wellbeing, embedding best practice and compliance throughout the project lifecycle. Building strong collaborative relationships with internal teams, supply chain partners, and external stakeholders to deliver outcomes that matter. Championing transformation and new ways of working, fostering a culture of innovation, professional development, and continuous improvement. Clearwater Court, Reading, Hampton or Maple Lodge (with flexible working arrangements) Working pattern or hours Full time, permanent. A mix of office & site working at least 3 days per week. To thrive in this role, the essential criteria you'll need is: Strategic leadership experience in engineering delivery for major capital schemes or programmes. Comprehensive knowledge of capital projects, asset maintenance planning, and engineering delivery in complex, real time operations. In depth understanding of procurement, supplier management, legal compliance, financial controls, and project governance. Formal professional recognition (CEng, CSci) and a minimum of an honours engineering degree (or equivalent). Proven ability to lead transformation, drive change, and inspire high performing teams. Excellent communication skills, both written and verbal. Strong commitment to health, safety, and wellbeing. Additional skills and experiences would be great to have Fellowship of a relevant engineering institute. Relevant business degree (e.g., MBA) or equivalent. Passion for continuous professional development and diversity. Experience operating in complex environments with political and media stakeholders. What's in it for you? Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Consultant EcologistHome based, with occasional UK travelPermanent - Full TimeSalary Competitive DOE + Car/Car allowance & Flexible Benefits About the Role :Freedom is seeking a driven and dynamic Ecologist to be a key part of the strong delivery team, working closely with the Principal Ecological Consultant, providing technical oversight and delivery of land management activities across multiple work streams. Across multiple frameworks Freedom delivers advice on Environmental Land Management Strategy and Planning, Habitat Creation, Restoration and Management, Ecological Surveys and Impact Assessment, Biodiversity Net Gain and Monitoring, Ecological Compensation Strategies, Forestry and Woodland Management, Agricultural Land Management and Scheme Advice, Landscape Assessments, Land Restoration and Soils Advice, Drainage, Health, Safety and Environmental Compliance, Appointment and Management of Contractors, Stakeholder Liaison, Reporting and a wide range of other land management related activities. Freedom manages delivery from scoping, all the way through to completion, including all aspects of health and safety Key Responsibilities: Contributing to, producing, overseeing, and reviewing high quality ecological reports, including Preliminary Ecological Appraisal (PEA) and Ecological Impact Assessment (EcIA). Undertaking, overseeing, and reviewing Ecological Surveys, including Extended Phase 1, UKHab and Protected Species Surveys. Contribution to, producing and overseeing BNG assessments. Contribution to, producing and overseeing habitat management plans. Planning of field survey logistics, and preparation and implementation of survey methods. Compilation of project specific desk studies and literature reviews. Presentation, and interpretation, of data to contribute towards survey, monitoring and management reports. Overseeing, or acting as, Ecological Clerk of Works (ECoW) to deliver onsite ecological supervision/auditing/support. Data gathering and mapping using GIS, including QGIS Understanding, writing and reviewing risk assessment and method statements for safe site work. Managing projects and supporting office management and administrative tasks. Contributing towards bids, tenders and budget and project finance management. What We're Looking For: Requirements & Skills To hold an in-depth knowledge of ecology and survey techniques. At least 4 years of demonstrable consultancy experience (or equivalent within the industry) reflecting the elements listed above. Confident in Phase 1 habitats/UKHab surveys and good botanical skills. Confident in field survey covering a range of British wildlife (typically including bats, badger, birds otter, water vole, GCN, etc.). Species specialisms are welcomed, however an awareness of protected and priority species and habitat's role in wider ecosystems is also essential. Associate or Full member of the Chartered Institute of Ecology and Environmental Management (CIEEM). A good understanding of current wildlife and environmental legislation, policy trends, standards and established ecological guidance. A degree in Ecology, Biodiversity, Conservation Management, Environmental Science, or a relevant subject. Protected species class licence holder (bats as a preference) - Desirable. Having been a Named Ecologist or an Accredited Agent on EPSL's and badger mitigation licences - Desirable. Full UK driving licence. A positive, ambitious, determined and pragmatic outlook. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people.? Some of what you can expect includes:? Car Allowance / CarSalary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Jan 21, 2026
Full time
Consultant EcologistHome based, with occasional UK travelPermanent - Full TimeSalary Competitive DOE + Car/Car allowance & Flexible Benefits About the Role :Freedom is seeking a driven and dynamic Ecologist to be a key part of the strong delivery team, working closely with the Principal Ecological Consultant, providing technical oversight and delivery of land management activities across multiple work streams. Across multiple frameworks Freedom delivers advice on Environmental Land Management Strategy and Planning, Habitat Creation, Restoration and Management, Ecological Surveys and Impact Assessment, Biodiversity Net Gain and Monitoring, Ecological Compensation Strategies, Forestry and Woodland Management, Agricultural Land Management and Scheme Advice, Landscape Assessments, Land Restoration and Soils Advice, Drainage, Health, Safety and Environmental Compliance, Appointment and Management of Contractors, Stakeholder Liaison, Reporting and a wide range of other land management related activities. Freedom manages delivery from scoping, all the way through to completion, including all aspects of health and safety Key Responsibilities: Contributing to, producing, overseeing, and reviewing high quality ecological reports, including Preliminary Ecological Appraisal (PEA) and Ecological Impact Assessment (EcIA). Undertaking, overseeing, and reviewing Ecological Surveys, including Extended Phase 1, UKHab and Protected Species Surveys. Contribution to, producing and overseeing BNG assessments. Contribution to, producing and overseeing habitat management plans. Planning of field survey logistics, and preparation and implementation of survey methods. Compilation of project specific desk studies and literature reviews. Presentation, and interpretation, of data to contribute towards survey, monitoring and management reports. Overseeing, or acting as, Ecological Clerk of Works (ECoW) to deliver onsite ecological supervision/auditing/support. Data gathering and mapping using GIS, including QGIS Understanding, writing and reviewing risk assessment and method statements for safe site work. Managing projects and supporting office management and administrative tasks. Contributing towards bids, tenders and budget and project finance management. What We're Looking For: Requirements & Skills To hold an in-depth knowledge of ecology and survey techniques. At least 4 years of demonstrable consultancy experience (or equivalent within the industry) reflecting the elements listed above. Confident in Phase 1 habitats/UKHab surveys and good botanical skills. Confident in field survey covering a range of British wildlife (typically including bats, badger, birds otter, water vole, GCN, etc.). Species specialisms are welcomed, however an awareness of protected and priority species and habitat's role in wider ecosystems is also essential. Associate or Full member of the Chartered Institute of Ecology and Environmental Management (CIEEM). A good understanding of current wildlife and environmental legislation, policy trends, standards and established ecological guidance. A degree in Ecology, Biodiversity, Conservation Management, Environmental Science, or a relevant subject. Protected species class licence holder (bats as a preference) - Desirable. Having been a Named Ecologist or an Accredited Agent on EPSL's and badger mitigation licences - Desirable. Full UK driving licence. A positive, ambitious, determined and pragmatic outlook. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people.? Some of what you can expect includes:? Car Allowance / CarSalary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Our client is seeking an accomplished Senior Quantity Surveyor to play a pivotal role in the commercial and financial success of high-end residential joinery and interiors projects. This senior appointment sits at the intersection of finance, operations, and project delivery, providing commercial leadership across a portfolio of bespoke, design-led projects for an internationally recognised luxury brand. The company is an internationally recognised luxury joinery and interiors brand with over 100 years of heritage. They combine timeless Austrian craftsmanship with a progressive, design-led approach to deliver bespoke kitchens and exceptional joinery for the world's most prestigious private residences. Headquartered in Notting Hill, London, with studios in New York and Vienna, they work with discerning private clients, architects, and designers on highly complex, high-value residential projects. This is an amazing opportunity to work within a design-led, collaborative environment, on projects of exceptional quality, while benefiting from flexible working arrangements, a strong benefits package, and a culture that values both professional excellence and personal wellbeing. The company offer a competitive salary and a comprehensive benefits package, including: 25 days' annual leave Hybrid working with flexible start and finish times Performance-related bonus Private healthcare, life insurance, and critical illness cover Pension contribution and cycle-to-work scheme Enhanced maternity and paternity leave Child nursery discounts and recruitment referral bonus Employee Assistance Programme and health cash plans (dental, optical, physiotherapy) Regular social events including Friday drinks, fortnightly breakfasts, and our Summer and Christmas parties Full-time or part-time working patterns will be considered. The role: You will take ownership of cost management, contractual governance, procurement, and risk, from pre-contract through to final account, working closely with internal teams and external stakeholders. The role also provides exposure to bid activity and business growth , making it well suited to a commercially minded Quantity Surveyor seeking a broader, strategic remit within a premium brand. Key Responsibilities: Provide senior commercial oversight to ensure the financial success of bespoke joinery and interiors projects Act as a strategic commercial link between finance, operations, and project delivery teams Negotiate, draft, and administer contracts with clients, suppliers, and subcontractors Manage project budgets, cost forecasting, reporting, and cash flow Administer valuations, payments, variations, and final accounts Identify and mitigate commercial and contractual risks, ensuring full compliance Support business development through bid preparation and tender reviews Drive continuous improvement in commercial processes and controls Skills, Experience & Expertise: Degree-qualified in Quantity Surveying or equivalent; RICS accreditation preferred Proven experience in a senior or commercially focused QS role Strong track record in cost control, forecasting, and financial reporting Experience within interiors, fit-out, or specialist subcontracting environments is desirable but not essential Strong working knowledge of JCT contracts and contract law Confident in procurement strategy, risk management, and stakeholder communication Strategic thinker with strong analytical and leadership skills German language skills are advantageous but not essential How to Apply: If you are interested in this position and would like to learn more, please apply via the link provided, and we will be in direct contact.
Jan 21, 2026
Full time
Our client is seeking an accomplished Senior Quantity Surveyor to play a pivotal role in the commercial and financial success of high-end residential joinery and interiors projects. This senior appointment sits at the intersection of finance, operations, and project delivery, providing commercial leadership across a portfolio of bespoke, design-led projects for an internationally recognised luxury brand. The company is an internationally recognised luxury joinery and interiors brand with over 100 years of heritage. They combine timeless Austrian craftsmanship with a progressive, design-led approach to deliver bespoke kitchens and exceptional joinery for the world's most prestigious private residences. Headquartered in Notting Hill, London, with studios in New York and Vienna, they work with discerning private clients, architects, and designers on highly complex, high-value residential projects. This is an amazing opportunity to work within a design-led, collaborative environment, on projects of exceptional quality, while benefiting from flexible working arrangements, a strong benefits package, and a culture that values both professional excellence and personal wellbeing. The company offer a competitive salary and a comprehensive benefits package, including: 25 days' annual leave Hybrid working with flexible start and finish times Performance-related bonus Private healthcare, life insurance, and critical illness cover Pension contribution and cycle-to-work scheme Enhanced maternity and paternity leave Child nursery discounts and recruitment referral bonus Employee Assistance Programme and health cash plans (dental, optical, physiotherapy) Regular social events including Friday drinks, fortnightly breakfasts, and our Summer and Christmas parties Full-time or part-time working patterns will be considered. The role: You will take ownership of cost management, contractual governance, procurement, and risk, from pre-contract through to final account, working closely with internal teams and external stakeholders. The role also provides exposure to bid activity and business growth , making it well suited to a commercially minded Quantity Surveyor seeking a broader, strategic remit within a premium brand. Key Responsibilities: Provide senior commercial oversight to ensure the financial success of bespoke joinery and interiors projects Act as a strategic commercial link between finance, operations, and project delivery teams Negotiate, draft, and administer contracts with clients, suppliers, and subcontractors Manage project budgets, cost forecasting, reporting, and cash flow Administer valuations, payments, variations, and final accounts Identify and mitigate commercial and contractual risks, ensuring full compliance Support business development through bid preparation and tender reviews Drive continuous improvement in commercial processes and controls Skills, Experience & Expertise: Degree-qualified in Quantity Surveying or equivalent; RICS accreditation preferred Proven experience in a senior or commercially focused QS role Strong track record in cost control, forecasting, and financial reporting Experience within interiors, fit-out, or specialist subcontracting environments is desirable but not essential Strong working knowledge of JCT contracts and contract law Confident in procurement strategy, risk management, and stakeholder communication Strategic thinker with strong analytical and leadership skills German language skills are advantageous but not essential How to Apply: If you are interested in this position and would like to learn more, please apply via the link provided, and we will be in direct contact.
