Manchester Metropolitan University
Manchester, Lancashire
About us The Centre for Learning Enhancement and Educational Development (LEED) leads Manchester Metropolitan's digitally enhanced education, academic development, and education innovation. Our work is cross-functional, institution-wide and dedicated to improving education practice and innovation around the five themes of the University's education strategy. These are future-focused curriculum and delivery, excellent student experience, DELTA (Digitally Enhanced Learning, Teaching and Assessment), excellent graduate futures and supported and empowered staff. Our Digital Education Team Our Digital Education team (known as DigiEd) within LEED utilises its wide-ranging expertise to help staff deliver a flexible, active and digitally-enhanced education to all students, drawing on best practice in our virtual learning environment and wider digital estate. Due to upcoming retirements, we are recruiting for two key leadership roles in the DigiEd team: Assistant Director of LEED (Digital Education), and we are also advertising for an Associate Head of Digital Education that will report to the Assistant Director. Candidates are welcome to apply for both roles. These are both exciting opportunities to provide effective leadership for LEED and to drive the ongoing success of the DigiEd team. If you can lead and coordinate this important work, this is your chance to join us and play a key role in the strategic and operational leadership of Digitally Enhanced Education across Manchester Metropolitan University. About Manchester Met We have been proudly driving progress for more than two centuries. As one of the UK's largest and most popular universities, we're a force for good, dedicated to delivering outstanding research and excellent education. Our community of over 5,100 colleagues work in close partnership every day to bring about positive change regionally, nationally, and globally. Much more than a university, we are a place where ambitious people unite as a diverse and inclusive community to make meaningful connections. Where world-class facilities combine with exceptional minds to improve lives through innovation. We welcome those who are committed, talented, and hardworking. People who believe in our values and are as driven as we are to achieve shared goals. Build a role with purpose, in an environment designed to unlock your potential. Be part of Manchester Met. Be Manchester Met proud. Let's transform lives together. The Role Offering leadership and support on all aspects of digitally enhanced learning, teaching and assessment, the DigiEd team works with our four faculties and education facing professional services teams across the University. The DigiEd Team leads the implementation of our Digitally Enhanced Learning, Teaching and Assessment (DELTA) Strategy and develops high quality guidance, resources and training for staff to support excellent digitally enhanced education. The team also provides support for curriculum development around digitally enhanced education, collaborates closely with LEED colleagues on many of our educator development programmes and courses (including New to Teaching, our PSF scheme and Innovation Scholar Scheme), as well as co-organising the Annual LEED Learning and Teaching Conference for 250 of our educators. As a member of the LEED senior team, you will have specific strategic and operational leadership responsibility for the Digital Education Team, ensuring that the team's objectives align with LEED's strategic aims, delivering cross-team collaboration within and beyond LEED, and supporting and enabling the delivery of the University's Education and People Strategies. You will also be expected to build partnerships with external agencies and professional bodies to engage in collaborative work and enhance the University's reputation. The ability to deliver effective core provision across the range of DigiEd activities is essential. About You Your significant track record in the delivery and leadership of digitally enhanced education includes co-ordinating the deployment of staff and allocation of resources, leading, motivating and supporting teams, coaching and providing performance related feedback, and ensuring continuous improvement. With significant experience in digitally enhanced education, Generative AI and staff development - including knowledge of digitally enhanced learning, teaching and assessment platforms and their application (e.g. Virtual Learning Environments, other applications for Teaching and Learning, Adobe Creative Campus and accessibility platforms) - you will lead the implementation of our DELTA strategy. You will be an expert in flexible active learning approaches, able to collaborate effectively with senior leaders, faculties, departments, teams and individual staff at all levels. Your expertise in digital pedagogy will enhance teaching, learning, and assessment through personalisation, flexibility, and choice in what, where, when, and how our students learn. We are looking for evidence of the use of initiative, creativity and judgement in your development of approaches to supporting and empowering our educators, as well as preparing reports and proposals, presenting at national/international level, developing new partnerships and securing new income streams. You will be a confident communicator, able to influence and persuade senior academic and professional services stakeholders. In addition, you will have strong digital education professional networks enabling you to draw upon and influence sector-wide best practice. Further Information To make an initial informal enquiry, please contact Professor Fiona Saunders (Director, Centre for Learning Enhancement and Educational Development) at Applications must be made viaour recruitment system and should include a full CV and a letter of application setting out your interest in the role and details of how your knowledge, skills and experience match the essential criteria being sought. Please state in your covering letter if you've applied for both roles. Closing Date - Sunday 3 May 2026 Interviewswill be held in person in Manchester on Tuesday 2 June 2026 Inclusion & Diversity ManchesterMetropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. Wesupport a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is aDisability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Apr 08, 2026
Full time
About us The Centre for Learning Enhancement and Educational Development (LEED) leads Manchester Metropolitan's digitally enhanced education, academic development, and education innovation. Our work is cross-functional, institution-wide and dedicated to improving education practice and innovation around the five themes of the University's education strategy. These are future-focused curriculum and delivery, excellent student experience, DELTA (Digitally Enhanced Learning, Teaching and Assessment), excellent graduate futures and supported and empowered staff. Our Digital Education Team Our Digital Education team (known as DigiEd) within LEED utilises its wide-ranging expertise to help staff deliver a flexible, active and digitally-enhanced education to all students, drawing on best practice in our virtual learning environment and wider digital estate. Due to upcoming retirements, we are recruiting for two key leadership roles in the DigiEd team: Assistant Director of LEED (Digital Education), and we are also advertising for an Associate Head of Digital Education that will report to the Assistant Director. Candidates are welcome to apply for both roles. These are both exciting opportunities to provide effective leadership for LEED and to drive the ongoing success of the DigiEd team. If you can lead and coordinate this important work, this is your chance to join us and play a key role in the strategic and operational leadership of Digitally Enhanced Education across Manchester Metropolitan University. About Manchester Met We have been proudly driving progress for more than two centuries. As one of the UK's largest and most popular universities, we're a force for good, dedicated to delivering outstanding research and excellent education. Our community of over 5,100 colleagues work in close partnership every day to bring about positive change regionally, nationally, and globally. Much more than a university, we are a place where ambitious people unite as a diverse and inclusive community to make meaningful connections. Where world-class facilities combine with exceptional minds to improve lives through innovation. We welcome those who are committed, talented, and hardworking. People who believe in our values and are as driven as we are to achieve shared goals. Build a role with purpose, in an environment designed to unlock your potential. Be part of Manchester Met. Be Manchester Met proud. Let's transform lives together. The Role Offering leadership and support on all aspects of digitally enhanced learning, teaching and assessment, the DigiEd team works with our four faculties and education facing professional services teams across the University. The DigiEd Team leads the implementation of our Digitally Enhanced Learning, Teaching and Assessment (DELTA) Strategy and develops high quality guidance, resources and training for staff to support excellent digitally enhanced education. The team also provides support for curriculum development around digitally enhanced education, collaborates closely with LEED colleagues on many of our educator development programmes and courses (including New to Teaching, our PSF scheme and Innovation Scholar Scheme), as well as co-organising the Annual LEED Learning and Teaching Conference for 250 of our educators. As a member of the LEED senior team, you will have specific strategic and operational leadership responsibility for the Digital Education Team, ensuring that the team's objectives align with LEED's strategic aims, delivering cross-team collaboration within and beyond LEED, and supporting and enabling the delivery of the University's Education and People Strategies. You will also be expected to build partnerships with external agencies and professional bodies to engage in collaborative work and enhance the University's reputation. The ability to deliver effective core provision across the range of DigiEd activities is essential. About You Your significant track record in the delivery and leadership of digitally enhanced education includes co-ordinating the deployment of staff and allocation of resources, leading, motivating and supporting teams, coaching and providing performance related feedback, and ensuring continuous improvement. With significant experience in digitally enhanced education, Generative AI and staff development - including knowledge of digitally enhanced learning, teaching and assessment platforms and their application (e.g. Virtual Learning Environments, other applications for Teaching and Learning, Adobe Creative Campus and accessibility platforms) - you will lead the implementation of our DELTA strategy. You will be an expert in flexible active learning approaches, able to collaborate effectively with senior leaders, faculties, departments, teams and individual staff at all levels. Your expertise in digital pedagogy will enhance teaching, learning, and assessment through personalisation, flexibility, and choice in what, where, when, and how our students learn. We are looking for evidence of the use of initiative, creativity and judgement in your development of approaches to supporting and empowering our educators, as well as preparing reports and proposals, presenting at national/international level, developing new partnerships and securing new income streams. You will be a confident communicator, able to influence and persuade senior academic and professional services stakeholders. In addition, you will have strong digital education professional networks enabling you to draw upon and influence sector-wide best practice. Further Information To make an initial informal enquiry, please contact Professor Fiona Saunders (Director, Centre for Learning Enhancement and Educational Development) at Applications must be made viaour recruitment system and should include a full CV and a letter of application setting out your interest in the role and details of how your knowledge, skills and experience match the essential criteria being sought. Please state in your covering letter if you've applied for both roles. Closing Date - Sunday 3 May 2026 Interviewswill be held in person in Manchester on Tuesday 2 June 2026 Inclusion & Diversity ManchesterMetropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. Wesupport a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is aDisability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Technical Transaction Analyst - Defined Benefit Pensions Location : London or Reigate (Hybrid - 50%) Contract : Permanent Hours: 35 hours Purpose This is a key role within the Defined Benefit Solutions area to support the operational set up of new transactions from exclusivity stage which includes data preparation to enable production of factor based member option outputs. Working alongside the Technical Transaction Analyst team, this role will provide support in the preparation of new scheme transitions into both the data cleanse function and production of mapped data to onboard schemes onto the member options factor tool. Through consistency and structure in our set up, we maximise efficiency, provide clarity to all area's involved in the transition, implementation and onboarding teams which ultimately support our service commitment to our clients and members. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Responsibilities Producing consistent benefit specification documentation for all new transactions. From exclusivity, or contract signing stage for small schemes, ensure data is in place within the member factors tool to enable member options to be produced. Assessment of data, which includes pricing assumptions where required, to create initial data templates for the transition team. Through analysis of contractual terms, update Flo to reflect contractual delivery dates for member option deliverables Working alongside Post Transaction Services Manager, to provide or support assessment of each new scheme to understand complexity and support needs for the data cleanse activity Support GMP Equalization work by preparing templates when required. What we're looking for Technical Defined Benefit knowledge Ability to work on own and to tight deadlines, maintaining exceptional standards of accuracy and attention to detail. Good organisational and prioritisation skills. Good verbal, written communication and interpersonal skills. Good analytical and issue resolution skills. An understanding of project management would be beneficial, but not essential. An understanding of DB pensions and/or Bulk annuities, pension scheme administration requirements and systems would be beneficial, but not essential. Experience working in the Bulk Purchase Annuity (BPA) or Defined Benefit industry for administrators or an insurance company required. Benefits A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved ones Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Please submit your CV using the 'apply now' button . Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment.
Apr 07, 2026
Full time
Technical Transaction Analyst - Defined Benefit Pensions Location : London or Reigate (Hybrid - 50%) Contract : Permanent Hours: 35 hours Purpose This is a key role within the Defined Benefit Solutions area to support the operational set up of new transactions from exclusivity stage which includes data preparation to enable production of factor based member option outputs. Working alongside the Technical Transaction Analyst team, this role will provide support in the preparation of new scheme transitions into both the data cleanse function and production of mapped data to onboard schemes onto the member options factor tool. Through consistency and structure in our set up, we maximise efficiency, provide clarity to all area's involved in the transition, implementation and onboarding teams which ultimately support our service commitment to our clients and members. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Responsibilities Producing consistent benefit specification documentation for all new transactions. From exclusivity, or contract signing stage for small schemes, ensure data is in place within the member factors tool to enable member options to be produced. Assessment of data, which includes pricing assumptions where required, to create initial data templates for the transition team. Through analysis of contractual terms, update Flo to reflect contractual delivery dates for member option deliverables Working alongside Post Transaction Services Manager, to provide or support assessment of each new scheme to understand complexity and support needs for the data cleanse activity Support GMP Equalization work by preparing templates when required. What we're looking for Technical Defined Benefit knowledge Ability to work on own and to tight deadlines, maintaining exceptional standards of accuracy and attention to detail. Good organisational and prioritisation skills. Good verbal, written communication and interpersonal skills. Good analytical and issue resolution skills. An understanding of project management would be beneficial, but not essential. An understanding of DB pensions and/or Bulk annuities, pension scheme administration requirements and systems would be beneficial, but not essential. Experience working in the Bulk Purchase Annuity (BPA) or Defined Benefit industry for administrators or an insurance company required. Benefits A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved ones Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Please submit your CV using the 'apply now' button . Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment.
Moxy Birmingham NEC, Moxy Birmingham Nec, Marston Green, Birmingham, B40 1NT Rate: £30000 Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits Life Insurance DiscountStore with discounts from ASDA, O2 & more Discounted hotels and flights Employee Assistance Programme, Includine HSF Assist Low-cost health insurance Full workplace pension scheme 28 days holiday Responsibilities Check rooms per company standard Work to improve productivity and efficiency of room cleaning Analyse guest data to plan resources and materials required to meet operational requirements Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice Identify ways to improve Guest Satisfaction Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling Recruit, train, manage and monitor team performance daily/weekly Deliver and exceed financial targets Manage expenditure and payroll to ensure budgets are achieved Participate in training to improve skills and performance Solve routine challenges that occur on the job If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process. With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date. Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ Company Number WGC Ltd is registered with UK Information Commissioner's Office (ICO), registration number: ZA104215
Apr 07, 2026
Full time
Moxy Birmingham NEC, Moxy Birmingham Nec, Marston Green, Birmingham, B40 1NT Rate: £30000 Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits Life Insurance DiscountStore with discounts from ASDA, O2 & more Discounted hotels and flights Employee Assistance Programme, Includine HSF Assist Low-cost health insurance Full workplace pension scheme 28 days holiday Responsibilities Check rooms per company standard Work to improve productivity and efficiency of room cleaning Analyse guest data to plan resources and materials required to meet operational requirements Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice Identify ways to improve Guest Satisfaction Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling Recruit, train, manage and monitor team performance daily/weekly Deliver and exceed financial targets Manage expenditure and payroll to ensure budgets are achieved Participate in training to improve skills and performance Solve routine challenges that occur on the job If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process. With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date. Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ Company Number WGC Ltd is registered with UK Information Commissioner's Office (ICO), registration number: ZA104215
Job Summary Moxy Birmingham NEC, Moxy Birmingham Nec, Marston Green, Birmingham, B40 1NT Rate: £35000 Hours: Guaranteed Hours Each Week Benefits Fixed hours contract available Flexible hours to suit you Life Insurance Free access to Doctor and Legal helpline Counselling/Wellbeing Support Service Discounts from 50 top retailers Training budget of up to £10,000 per year with unlimited career progression DiscountStore with discounts from ASDA, O2 & more Discounted hotels and flights Employee Assistance Programme, Includine HSF Assist Low-cost health insurance Full workplace pension scheme 28 days holiday WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Responsibilities Work to improve productivity and efficiency of room cleaning Analyse guest data to plan resources and materials required to meet operational requirements Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice Identify ways to improve Guest Satisfaction Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling Recruit, train, manage and monitor team performance daily/weekly Deliver and exceed financial targets Manage expenditure and payroll to ensure budgets are achieved Participate in training to improve skills and performance Solve routine challenges that occur on the job If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process. With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date. Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ Company Number . WGC Ltd is registered with UK Information Commissioner's Office (ICO), registration number: ZA104215.
Apr 07, 2026
Full time
Job Summary Moxy Birmingham NEC, Moxy Birmingham Nec, Marston Green, Birmingham, B40 1NT Rate: £35000 Hours: Guaranteed Hours Each Week Benefits Fixed hours contract available Flexible hours to suit you Life Insurance Free access to Doctor and Legal helpline Counselling/Wellbeing Support Service Discounts from 50 top retailers Training budget of up to £10,000 per year with unlimited career progression DiscountStore with discounts from ASDA, O2 & more Discounted hotels and flights Employee Assistance Programme, Includine HSF Assist Low-cost health insurance Full workplace pension scheme 28 days holiday WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Responsibilities Work to improve productivity and efficiency of room cleaning Analyse guest data to plan resources and materials required to meet operational requirements Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice Identify ways to improve Guest Satisfaction Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling Recruit, train, manage and monitor team performance daily/weekly Deliver and exceed financial targets Manage expenditure and payroll to ensure budgets are achieved Participate in training to improve skills and performance Solve routine challenges that occur on the job If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process. With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date. Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ Company Number . WGC Ltd is registered with UK Information Commissioner's Office (ICO), registration number: ZA104215.
International Supply Chain Manager We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand-made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for a passionate and driven supply chain professional to play a key role in shaping and supporting Pret's international logistics strategy. As an International Supply Chain Manager, you will be responsible for managing and optimising the end-to-end supply chain and logistics operations across Pret's international markets (both Equity and Franchise). You will help streamline existing and new logistics routes and infrastructure, ensuring compliant, cost-effective and efficient exports across all territories - defining, tracking and reporting on clear KPIs to measure performance and drive continuous improvement. This role requires close coordination and collaboration with supply chain teams across all markets, as well as with UK and International Technical, Buying Teams, and Pret's nominated suppliers. You will ensure that product lists (Food, Drink, Packaging and goods not for re-sale) are accurately maintained, regularly updated, and effectively communicated, and that all product specifications are available to support smooth product registration processes. A strong understanding of import/export regulations is essential, as you will be responsible for managing suppliers and third party logistics providers (3PLs) to ensure the correct documentation is in place to facilitate compliant international shipments - including full adherence to customs regulations and applicable Incoterms. Furthermore, you may support the launch of new franchise markets and serve as the central point of contact for all supply chain and product related queries, ensuring timely resolution and consistent communication across teams. You will have excellent written and spoken English and be able to write accurately, concisely and with a good dose of personality. You will be calm, professional and methodical in dealing with both internal and external stakeholders of all levels and grades, from Managing Directors to Warehouse Operatives. The role is based at either Pret's London or Paris support centre, requiring a minimum of 3 4 days in the office each week, including a fortnightly presence at Pret's nominated distributor. It may require some overseas travel. The role reports to the International Head of Supply Chain & Logistics, with an indirect operational reporting line into the UK Head of Supply Chain and Logistics. Responsibilities Managing the international end to end supply chain and logistics operations, ensuring seamless coordination, cost effectiveness and efficiency with clear KPIs to define and monitor. Own the UK nominated distributor international operations P&L, ensure that costs are within budget and drive continuous improvements initiatives. Oversee demand forecasting and planning for international markets, analyse current performance and implement corrective actions where needed. Oversee logistics operations for outbound shipping from Pret's nominated distributor (including labelling requirement) to our international locations, ensuring full compliance with customs regulations, export requirements and applicable Incoterms. Identify the best central warehousing partner and operating model to support our international growth. Optimise logistic routes and performance to ensure timely delivery and cost efficiency. Build and maintain strong relationships with franchise partners, suppliers, freight forwarders, 3PL partners and other logistics service providers. Own and update the international supply chain manual and supplements for franchise partners. Provide expertise on export requirements and market specific regulations across all territories. Support development of multi lingual products and market specific products (e.g. translations, Halal). Day to Day Responsibilities Maintain the day to day relationship between our Pret's nominated distributor and our international markets including owning meeting agendas and leading discussions. Co ordinate with third party logistics (3PL) and fourth party logistics (4PL) providers to meet franchise partner export and import requirements for our products. Maintain and manage the international product list for export, communicating updates to market teams and partners. Work with the Food technical managers to share accurate product specifications and ensure consistency across all export markets. Act as escalation point to ensure Pret's nominated suppliers provide the correct export documentation in order to facilitate shipments. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. Technical skills required: strong understanding of import/export regulations and documentation requirements is essential, as well as strong analytical skills. We offer £55,000 - £65,000 per year with 10% annual bonus potential. €50,000 - €60,000 per year with 10% annual bonus potential. Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks Benefits and perks are tailored to each location and will be shared during the hiring process. In the UK we offer; 33 days of holiday including (flexi) Bank Holidays Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexitime and hybrid working (3 days in the office, two days at home) Lifestyle savings Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation In our Paris office we offer; 25 days of annual leave, plus an average of 9 RTT days 9 flexible public holidays Mandatory French social benefits: Health Insurance, Pension and Life Insurance Loyalty awards after 5, 10, 15 and 20 years of service 1 day of remote work per week Free staff meal Gold Card - 30% discount 50% reimbursement of public transportation costs Access to Works Council benefits (CSE) We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! At Pret, we're proud to make a positive impact through The Pret Foundation. From tackling homelessness to reducing food waste, you'll be part of meaningful change in your community and beyond. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey First, you'll have a relaxed 30 minute conversation with our Recruitment team and the Head of UK Supply Chain, giving us a chance to get to know you and your experience. Next, you'll be invited to a one hour virtual interview with the Line Manager, which will include a task. The final stage will be a conversation with a senior leader. Before you apply As a reminder, this role can be based at Pret's Support Centre in London Victoria or in Paris, France. Candidates should submit their applications in English. Lastly, we'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 14th April 2026
Apr 07, 2026
Full time
International Supply Chain Manager We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand-made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for a passionate and driven supply chain professional to play a key role in shaping and supporting Pret's international logistics strategy. As an International Supply Chain Manager, you will be responsible for managing and optimising the end-to-end supply chain and logistics operations across Pret's international markets (both Equity and Franchise). You will help streamline existing and new logistics routes and infrastructure, ensuring compliant, cost-effective and efficient exports across all territories - defining, tracking and reporting on clear KPIs to measure performance and drive continuous improvement. This role requires close coordination and collaboration with supply chain teams across all markets, as well as with UK and International Technical, Buying Teams, and Pret's nominated suppliers. You will ensure that product lists (Food, Drink, Packaging and goods not for re-sale) are accurately maintained, regularly updated, and effectively communicated, and that all product specifications are available to support smooth product registration processes. A strong understanding of import/export regulations is essential, as you will be responsible for managing suppliers and third party logistics providers (3PLs) to ensure the correct documentation is in place to facilitate compliant international shipments - including full adherence to customs regulations and applicable Incoterms. Furthermore, you may support the launch of new franchise markets and serve as the central point of contact for all supply chain and product related queries, ensuring timely resolution and consistent communication across teams. You will have excellent written and spoken English and be able to write accurately, concisely and with a good dose of personality. You will be calm, professional and methodical in dealing with both internal and external stakeholders of all levels and grades, from Managing Directors to Warehouse Operatives. The role is based at either Pret's London or Paris support centre, requiring a minimum of 3 4 days in the office each week, including a fortnightly presence at Pret's nominated distributor. It may require some overseas travel. The role reports to the International Head of Supply Chain & Logistics, with an indirect operational reporting line into the UK Head of Supply Chain and Logistics. Responsibilities Managing the international end to end supply chain and logistics operations, ensuring seamless coordination, cost effectiveness and efficiency with clear KPIs to define and monitor. Own the UK nominated distributor international operations P&L, ensure that costs are within budget and drive continuous improvements initiatives. Oversee demand forecasting and planning for international markets, analyse current performance and implement corrective actions where needed. Oversee logistics operations for outbound shipping from Pret's nominated distributor (including labelling requirement) to our international locations, ensuring full compliance with customs regulations, export requirements and applicable Incoterms. Identify the best central warehousing partner and operating model to support our international growth. Optimise logistic routes and performance to ensure timely delivery and cost efficiency. Build and maintain strong relationships with franchise partners, suppliers, freight forwarders, 3PL partners and other logistics service providers. Own and update the international supply chain manual and supplements for franchise partners. Provide expertise on export requirements and market specific regulations across all territories. Support development of multi lingual products and market specific products (e.g. translations, Halal). Day to Day Responsibilities Maintain the day to day relationship between our Pret's nominated distributor and our international markets including owning meeting agendas and leading discussions. Co ordinate with third party logistics (3PL) and fourth party logistics (4PL) providers to meet franchise partner export and import requirements for our products. Maintain and manage the international product list for export, communicating updates to market teams and partners. Work with the Food technical managers to share accurate product specifications and ensure consistency across all export markets. Act as escalation point to ensure Pret's nominated suppliers provide the correct export documentation in order to facilitate shipments. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. Technical skills required: strong understanding of import/export regulations and documentation requirements is essential, as well as strong analytical skills. We offer £55,000 - £65,000 per year with 10% annual bonus potential. €50,000 - €60,000 per year with 10% annual bonus potential. Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks Benefits and perks are tailored to each location and will be shared during the hiring process. In the UK we offer; 33 days of holiday including (flexi) Bank Holidays Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexitime and hybrid working (3 days in the office, two days at home) Lifestyle savings Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation In our Paris office we offer; 25 days of annual leave, plus an average of 9 RTT days 9 flexible public holidays Mandatory French social benefits: Health Insurance, Pension and Life Insurance Loyalty awards after 5, 10, 15 and 20 years of service 1 day of remote work per week Free staff meal Gold Card - 30% discount 50% reimbursement of public transportation costs Access to Works Council benefits (CSE) We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! At Pret, we're proud to make a positive impact through The Pret Foundation. From tackling homelessness to reducing food waste, you'll be part of meaningful change in your community and beyond. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey First, you'll have a relaxed 30 minute conversation with our Recruitment team and the Head of UK Supply Chain, giving us a chance to get to know you and your experience. Next, you'll be invited to a one hour virtual interview with the Line Manager, which will include a task. The final stage will be a conversation with a senior leader. Before you apply As a reminder, this role can be based at Pret's Support Centre in London Victoria or in Paris, France. Candidates should submit their applications in English. Lastly, we'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 14th April 2026
International Supply Chain Manager We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand-made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for a passionate and driven supply chain professional to play a key role in shaping and supporting Pret's international logistics strategy. As an International Supply Chain Manager, you will be responsible for managing and optimising the end-to-end supply chain and logistics operations across Pret's international markets (both Equity and Franchise). You will help streamline existing and new logistics routes and infrastructure, ensuring compliant, cost-effective and efficient exports across all territories - defining, tracking and reporting on clear KPIs to measure performance and drive continuous improvement. This role requires close coordination and collaboration with supply chain teams across all markets, as well as with UK and International Technical, Buying Teams, and Pret's nominated suppliers. You will ensure that product lists (Food, Drink, Packaging and goods not for re-sale) are accurately maintained, regularly updated, and effectively communicated, and that all product specifications are available to support smooth product registration processes. A strong understanding of import/export regulations is essential, as you will be responsible for managing suppliers and third party logistics providers (3PLs) to ensure the correct documentation is in place to facilitate compliant international shipments - including full adherence to customs regulations and applicable Incoterms. Furthermore, you may support the launch of new franchise markets and serve as the central point of contact for all supply chain and product related queries, ensuring timely resolution and consistent communication across teams. You will have excellent written and spoken English and be able to write accurately, concisely and with a good dose of personality. You will be calm, professional and methodical in dealing with both internal and external stakeholders of all levels and grades, from Managing Directors to Warehouse Operatives. The role is based at either Pret's London or Paris support centre, requiring a minimum of 3 4 days in the office each week, including a fortnightly presence at Pret's nominated distributor. It may require some overseas travel. The role reports to the International Head of Supply Chain & Logistics, with an indirect operational reporting line into the UK Head of Supply Chain and Logistics. Responsibilities Managing the international end to end supply chain and logistics operations, ensuring seamless coordination, cost effectiveness and efficiency with clear KPIs to define and monitor. Own the UK nominated distributor international operations P&L, ensure that costs are within budget and drive continuous improvements initiatives. Oversee demand forecasting and planning for international markets, analyse current performance and implement corrective actions where needed. Oversee logistics operations for outbound shipping from Pret's nominated distributor (including labelling requirement) to our international locations, ensuring full compliance with customs regulations, export requirements and applicable Incoterms. Identify the best central warehousing partner and operating model to support our international growth. Optimise logistic routes and performance to ensure timely delivery and cost efficiency. Build and maintain strong relationships with franchise partners, suppliers, freight forwarders, 3PL partners and other logistics service providers. Own and update the international supply chain manual and supplements for franchise partners. Provide expertise on export requirements and market specific regulations across all territories. Support development of multi lingual products and market specific products (e.g. translations, Halal). Day to Day Responsibilities Maintain the day to day relationship between our Pret's nominated distributor and our international markets including owning meeting agendas and leading discussions. Co ordinate with third party logistics (3PL) and fourth party logistics (4PL) providers to meet franchise partner export and import requirements for our products. Maintain and manage the international product list for export, communicating updates to market teams and partners. Work with the Food technical managers to share accurate product specifications and ensure consistency across all export markets. Act as escalation point to ensure Pret's nominated suppliers provide the correct export documentation in order to facilitate shipments. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. Technical skills required: strong understanding of import/export regulations and documentation requirements is essential, as well as strong analytical skills. We offer £55,000 - £65,000 per year with 10% annual bonus potential. €50,000 - €60,000 per year with 10% annual bonus potential. Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks Benefits and perks are tailored to each location and will be shared during the hiring process. In the UK we offer; 33 days of holiday including (flexi) Bank Holidays Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexitime and hybrid working (3 days in the office, two days at home) Lifestyle savings Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation In our Paris office we offer; 25 days of annual leave, plus an average of 9 RTT days 9 flexible public holidays Mandatory French social benefits: Health Insurance, Pension and Life Insurance Loyalty awards after 5, 10, 15 and 20 years of service 1 day of remote work per week Free staff meal Gold Card - 30% discount 50% reimbursement of public transportation costs Access to Works Council benefits (CSE) We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! At Pret, we're proud to make a positive impact through The Pret Foundation. From tackling homelessness to reducing food waste, you'll be part of meaningful change in your community and beyond. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey First, you'll have a relaxed 30 minute conversation with our Recruitment team and the Head of UK Supply Chain, giving us a chance to get to know you and your experience. Next, you'll be invited to a one hour virtual interview with the Line Manager, which will include a task. The final stage will be a conversation with a senior leader. Before you apply As a reminder, this role can be based at Pret's Support Centre in London Victoria or in Paris, France. Candidates should submit their applications in English. Lastly, we'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 14th April 2026
Apr 07, 2026
Full time
International Supply Chain Manager We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand-made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for a passionate and driven supply chain professional to play a key role in shaping and supporting Pret's international logistics strategy. As an International Supply Chain Manager, you will be responsible for managing and optimising the end-to-end supply chain and logistics operations across Pret's international markets (both Equity and Franchise). You will help streamline existing and new logistics routes and infrastructure, ensuring compliant, cost-effective and efficient exports across all territories - defining, tracking and reporting on clear KPIs to measure performance and drive continuous improvement. This role requires close coordination and collaboration with supply chain teams across all markets, as well as with UK and International Technical, Buying Teams, and Pret's nominated suppliers. You will ensure that product lists (Food, Drink, Packaging and goods not for re-sale) are accurately maintained, regularly updated, and effectively communicated, and that all product specifications are available to support smooth product registration processes. A strong understanding of import/export regulations is essential, as you will be responsible for managing suppliers and third party logistics providers (3PLs) to ensure the correct documentation is in place to facilitate compliant international shipments - including full adherence to customs regulations and applicable Incoterms. Furthermore, you may support the launch of new franchise markets and serve as the central point of contact for all supply chain and product related queries, ensuring timely resolution and consistent communication across teams. You will have excellent written and spoken English and be able to write accurately, concisely and with a good dose of personality. You will be calm, professional and methodical in dealing with both internal and external stakeholders of all levels and grades, from Managing Directors to Warehouse Operatives. The role is based at either Pret's London or Paris support centre, requiring a minimum of 3 4 days in the office each week, including a fortnightly presence at Pret's nominated distributor. It may require some overseas travel. The role reports to the International Head of Supply Chain & Logistics, with an indirect operational reporting line into the UK Head of Supply Chain and Logistics. Responsibilities Managing the international end to end supply chain and logistics operations, ensuring seamless coordination, cost effectiveness and efficiency with clear KPIs to define and monitor. Own the UK nominated distributor international operations P&L, ensure that costs are within budget and drive continuous improvements initiatives. Oversee demand forecasting and planning for international markets, analyse current performance and implement corrective actions where needed. Oversee logistics operations for outbound shipping from Pret's nominated distributor (including labelling requirement) to our international locations, ensuring full compliance with customs regulations, export requirements and applicable Incoterms. Identify the best central warehousing partner and operating model to support our international growth. Optimise logistic routes and performance to ensure timely delivery and cost efficiency. Build and maintain strong relationships with franchise partners, suppliers, freight forwarders, 3PL partners and other logistics service providers. Own and update the international supply chain manual and supplements for franchise partners. Provide expertise on export requirements and market specific regulations across all territories. Support development of multi lingual products and market specific products (e.g. translations, Halal). Day to Day Responsibilities Maintain the day to day relationship between our Pret's nominated distributor and our international markets including owning meeting agendas and leading discussions. Co ordinate with third party logistics (3PL) and fourth party logistics (4PL) providers to meet franchise partner export and import requirements for our products. Maintain and manage the international product list for export, communicating updates to market teams and partners. Work with the Food technical managers to share accurate product specifications and ensure consistency across all export markets. Act as escalation point to ensure Pret's nominated suppliers provide the correct export documentation in order to facilitate shipments. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. Technical skills required: strong understanding of import/export regulations and documentation requirements is essential, as well as strong analytical skills. We offer £55,000 - £65,000 per year with 10% annual bonus potential. €50,000 - €60,000 per year with 10% annual bonus potential. Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks Benefits and perks are tailored to each location and will be shared during the hiring process. In the UK we offer; 33 days of holiday including (flexi) Bank Holidays Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexitime and hybrid working (3 days in the office, two days at home) Lifestyle savings Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation In our Paris office we offer; 25 days of annual leave, plus an average of 9 RTT days 9 flexible public holidays Mandatory French social benefits: Health Insurance, Pension and Life Insurance Loyalty awards after 5, 10, 15 and 20 years of service 1 day of remote work per week Free staff meal Gold Card - 30% discount 50% reimbursement of public transportation costs Access to Works Council benefits (CSE) We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! At Pret, we're proud to make a positive impact through The Pret Foundation. From tackling homelessness to reducing food waste, you'll be part of meaningful change in your community and beyond. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey First, you'll have a relaxed 30 minute conversation with our Recruitment team and the Head of UK Supply Chain, giving us a chance to get to know you and your experience. Next, you'll be invited to a one hour virtual interview with the Line Manager, which will include a task. The final stage will be a conversation with a senior leader. Before you apply As a reminder, this role can be based at Pret's Support Centre in London Victoria or in Paris, France. Candidates should submit their applications in English. Lastly, we'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 14th April 2026
We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day. As a Senior Food Safety Manager, you'll be responsible for ensuring that all Pret food products and operations internationally meet our food safety standards and comply with relevant legislation, while also shaping the long term strategy that protects brand trust and enables operational excellence across markets. The role drives continuous improvement by developing and enhancing global food safety policies, overseeing microbiological and allergen surveillance, and ensuring robust testing protocols that lead to meaningful action. It also leads global food safety audit programmes across equity and franchise operations, creating consistency, elevating performance, and supporting Pret's strategic priorities-delivering compliance to the technical and safety framework, and ensuring customers everywhere can enjoy Pret's freshly made food with confidence. Key responsibilities Reporting to the head of compliance within the technical and sustainability team, this is a full time role. Lead the development, implementation, and continuous improvement of food safety standards across all international markets, ensuring alignment with regulatory requirements and internal policies. Define and maintain global food safety policies and procedures ensuring they are science based, risk informed, and practically applicable across global markets. Lead Pret's microbiological and allergen surveillance programs, ensuring regular testing is conducted and results are reviewed, reported, and acted upon. Work alongside technical, safety, and compliance teams to follow up on food safety related non compliances, ensuring robust corrective actions plans are in place, and closed out. Support rapid response to food safety incidents, recalls, or regulatory challenges, ensuring effective root cause analysis and corrective actions. Oversee global food safety audit programs and ensure timely resolution of non conformances. Track quarterly KPIs, identifying risks, driving continuous improvement, and reporting internally. Ensure consistent food safety performance across both company owned (equity) and franchised operations, adapting approaches to suit different operating models while maintaining high standards. Support the development of food safety training for shop teams to ensure consistent understanding and application of standards. Collaborate with the compliance team to support food technical & safety reviews, ensuring food safety documentation and practices are always audit ready. Stay informed of changes in food safety legislation and emerging risks, advising the business and updating policies accordingly. Responsible for maintaining a network to "bring the outside in", as well as sitting on industry groups to ensure Pret stays on top of industry changes and best practice. Audit Compliance - to comply with Pret's internal audit requirements and ensure thorough due diligence and processes are properly documented and systematically tracked at all times. Experience and Skills required Degree qualified in environmental health, food science, microbiology or related discipline. Strong understanding of food safety legislation, expertise in microbiological risks, contamination control, and food hygiene practices. Familiarity with surveillance testing (microbiological, allergen, chemical) and interpreting lab results. Ability to assess food safety risks across shop operations. An advanced food safety qualification. Level 4 HACCP would be beneficial. Skilled in root cause analysis and implementing corrective/preventive actions. Strong communication skills to engage with cross functional departments. Ability to translate complex food safety requirements into clear, practical guidance for audiences with limited technical knowledge. Experience working with or for regulatory bodies. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer A salary range of £55,000 - £65,000 p.a. plus a bonus potential of 20% Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us, including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 16th April 2026
Apr 06, 2026
Full time
We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day. As a Senior Food Safety Manager, you'll be responsible for ensuring that all Pret food products and operations internationally meet our food safety standards and comply with relevant legislation, while also shaping the long term strategy that protects brand trust and enables operational excellence across markets. The role drives continuous improvement by developing and enhancing global food safety policies, overseeing microbiological and allergen surveillance, and ensuring robust testing protocols that lead to meaningful action. It also leads global food safety audit programmes across equity and franchise operations, creating consistency, elevating performance, and supporting Pret's strategic priorities-delivering compliance to the technical and safety framework, and ensuring customers everywhere can enjoy Pret's freshly made food with confidence. Key responsibilities Reporting to the head of compliance within the technical and sustainability team, this is a full time role. Lead the development, implementation, and continuous improvement of food safety standards across all international markets, ensuring alignment with regulatory requirements and internal policies. Define and maintain global food safety policies and procedures ensuring they are science based, risk informed, and practically applicable across global markets. Lead Pret's microbiological and allergen surveillance programs, ensuring regular testing is conducted and results are reviewed, reported, and acted upon. Work alongside technical, safety, and compliance teams to follow up on food safety related non compliances, ensuring robust corrective actions plans are in place, and closed out. Support rapid response to food safety incidents, recalls, or regulatory challenges, ensuring effective root cause analysis and corrective actions. Oversee global food safety audit programs and ensure timely resolution of non conformances. Track quarterly KPIs, identifying risks, driving continuous improvement, and reporting internally. Ensure consistent food safety performance across both company owned (equity) and franchised operations, adapting approaches to suit different operating models while maintaining high standards. Support the development of food safety training for shop teams to ensure consistent understanding and application of standards. Collaborate with the compliance team to support food technical & safety reviews, ensuring food safety documentation and practices are always audit ready. Stay informed of changes in food safety legislation and emerging risks, advising the business and updating policies accordingly. Responsible for maintaining a network to "bring the outside in", as well as sitting on industry groups to ensure Pret stays on top of industry changes and best practice. Audit Compliance - to comply with Pret's internal audit requirements and ensure thorough due diligence and processes are properly documented and systematically tracked at all times. Experience and Skills required Degree qualified in environmental health, food science, microbiology or related discipline. Strong understanding of food safety legislation, expertise in microbiological risks, contamination control, and food hygiene practices. Familiarity with surveillance testing (microbiological, allergen, chemical) and interpreting lab results. Ability to assess food safety risks across shop operations. An advanced food safety qualification. Level 4 HACCP would be beneficial. Skilled in root cause analysis and implementing corrective/preventive actions. Strong communication skills to engage with cross functional departments. Ability to translate complex food safety requirements into clear, practical guidance for audiences with limited technical knowledge. Experience working with or for regulatory bodies. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer A salary range of £55,000 - £65,000 p.a. plus a bonus potential of 20% Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us, including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 16th April 2026
We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day. As a Senior Food Safety Manager, you'll be responsible for ensuring that all Pret food products and operations internationally meet our food safety standards and comply with relevant legislation, while also shaping the long term strategy that protects brand trust and enables operational excellence across markets. The role drives continuous improvement by developing and enhancing global food safety policies, overseeing microbiological and allergen surveillance, and ensuring robust testing protocols that lead to meaningful action. It also leads global food safety audit programmes across equity and franchise operations, creating consistency, elevating performance, and supporting Pret's strategic priorities-delivering compliance to the technical and safety framework, and ensuring customers everywhere can enjoy Pret's freshly made food with confidence. Key responsibilities Reporting to the head of compliance within the technical and sustainability team, this is a full time role. Lead the development, implementation, and continuous improvement of food safety standards across all international markets, ensuring alignment with regulatory requirements and internal policies. Define and maintain global food safety policies and procedures ensuring they are science based, risk informed, and practically applicable across global markets. Lead Pret's microbiological and allergen surveillance programs, ensuring regular testing is conducted and results are reviewed, reported, and acted upon. Work alongside technical, safety, and compliance teams to follow up on food safety related non compliances, ensuring robust corrective actions plans are in place, and closed out. Support rapid response to food safety incidents, recalls, or regulatory challenges, ensuring effective root cause analysis and corrective actions. Oversee global food safety audit programs and ensure timely resolution of non conformances. Track quarterly KPIs, identifying risks, driving continuous improvement, and reporting internally. Ensure consistent food safety performance across both company owned (equity) and franchised operations, adapting approaches to suit different operating models while maintaining high standards. Support the development of food safety training for shop teams to ensure consistent understanding and application of standards. Collaborate with the compliance team to support food technical & safety reviews, ensuring food safety documentation and practices are always audit ready. Stay informed of changes in food safety legislation and emerging risks, advising the business and updating policies accordingly. Responsible for maintaining a network to "bring the outside in", as well as sitting on industry groups to ensure Pret stays on top of industry changes and best practice. Audit Compliance - to comply with Pret's internal audit requirements and ensure thorough due diligence and processes are properly documented and systematically tracked at all times. Experience and Skills required Degree qualified in environmental health, food science, microbiology or related discipline. Strong understanding of food safety legislation, expertise in microbiological risks, contamination control, and food hygiene practices. Familiarity with surveillance testing (microbiological, allergen, chemical) and interpreting lab results. Ability to assess food safety risks across shop operations. An advanced food safety qualification. Level 4 HACCP would be beneficial. Skilled in root cause analysis and implementing corrective/preventive actions. Strong communication skills to engage with cross functional departments. Ability to translate complex food safety requirements into clear, practical guidance for audiences with limited technical knowledge. Experience working with or for regulatory bodies. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer A salary range of £55,000 - £65,000 p.a. plus a bonus potential of 20% Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us, including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 16th April 2026
Apr 06, 2026
Full time
We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day. As a Senior Food Safety Manager, you'll be responsible for ensuring that all Pret food products and operations internationally meet our food safety standards and comply with relevant legislation, while also shaping the long term strategy that protects brand trust and enables operational excellence across markets. The role drives continuous improvement by developing and enhancing global food safety policies, overseeing microbiological and allergen surveillance, and ensuring robust testing protocols that lead to meaningful action. It also leads global food safety audit programmes across equity and franchise operations, creating consistency, elevating performance, and supporting Pret's strategic priorities-delivering compliance to the technical and safety framework, and ensuring customers everywhere can enjoy Pret's freshly made food with confidence. Key responsibilities Reporting to the head of compliance within the technical and sustainability team, this is a full time role. Lead the development, implementation, and continuous improvement of food safety standards across all international markets, ensuring alignment with regulatory requirements and internal policies. Define and maintain global food safety policies and procedures ensuring they are science based, risk informed, and practically applicable across global markets. Lead Pret's microbiological and allergen surveillance programs, ensuring regular testing is conducted and results are reviewed, reported, and acted upon. Work alongside technical, safety, and compliance teams to follow up on food safety related non compliances, ensuring robust corrective actions plans are in place, and closed out. Support rapid response to food safety incidents, recalls, or regulatory challenges, ensuring effective root cause analysis and corrective actions. Oversee global food safety audit programs and ensure timely resolution of non conformances. Track quarterly KPIs, identifying risks, driving continuous improvement, and reporting internally. Ensure consistent food safety performance across both company owned (equity) and franchised operations, adapting approaches to suit different operating models while maintaining high standards. Support the development of food safety training for shop teams to ensure consistent understanding and application of standards. Collaborate with the compliance team to support food technical & safety reviews, ensuring food safety documentation and practices are always audit ready. Stay informed of changes in food safety legislation and emerging risks, advising the business and updating policies accordingly. Responsible for maintaining a network to "bring the outside in", as well as sitting on industry groups to ensure Pret stays on top of industry changes and best practice. Audit Compliance - to comply with Pret's internal audit requirements and ensure thorough due diligence and processes are properly documented and systematically tracked at all times. Experience and Skills required Degree qualified in environmental health, food science, microbiology or related discipline. Strong understanding of food safety legislation, expertise in microbiological risks, contamination control, and food hygiene practices. Familiarity with surveillance testing (microbiological, allergen, chemical) and interpreting lab results. Ability to assess food safety risks across shop operations. An advanced food safety qualification. Level 4 HACCP would be beneficial. Skilled in root cause analysis and implementing corrective/preventive actions. Strong communication skills to engage with cross functional departments. Ability to translate complex food safety requirements into clear, practical guidance for audiences with limited technical knowledge. Experience working with or for regulatory bodies. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer A salary range of £55,000 - £65,000 p.a. plus a bonus potential of 20% Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us, including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 16th April 2026
Operations Senior Engineer - Systems, EMEA London, England, United Kingdom About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world's largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can't do this without you. Job purpose Yondr is revolutionising the real estate and technology industries. We provide wholly outsourced, end-to-end solutions to meet the capacity and property needs of growing businesses. In the process, we improve business performance, create enriching user experiences, and meet tomorrow's needs today. But we can't do it without you. We believe in a tomorrow without constraints and making the impossible possible for our clients. Thinking out of the box and not settling for less, is crucial. All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of Yondr's core values, and we want to enhance the diversity of our workforce to reflect the world we live in. About the Role As the Operations Senior Engineer - Systems, you are responsible for the monitoring and control systems for the critical mechanical and electrical assets within our regional data centers-including the building management system (BMS) and the electrical power monitoring system (EPMS). The Operations Senior Engineer - Systems is responsible for the optimal monitoring and control availability of the mechanical and electrical assets throughout their lifecycle, taking into consideration health, safety, environment, costs, investments, and customer requirements. Main Responsibilities This position will have overall responsibility for all mechanical controls and electrical systems monitoring aspects of our regional data centers. Responsibilities shall include, but not be limited to, planned and corrective maintenance, technical documentation, review of proposed operational procedures, initial analysis of in-service failures, associated project work, and overall systems health. The Operations Senior Engineer - Systems will have experience and formal training in industry-standard systems (e.g., Delta Controls, Trend, Johnson Controls, Siemens WinPM, Schneider EcoStruxure/ION Enterprise) as well as working knowledge of HVAC plants and electrical distribution systems and components. The role is also responsible for leading small to medium-scale projects and the rollout of engineering initiatives. Interacts with internal and external teams, including design and construction management of new facilities and Yondr facility management and operations. Ensure optimal availability of critical mechanical and electrical control and monitoring Work with site operational and technical teams, original equipment manufacturers (OEMs), and Facility Management partners to ensure optimal availability of critical mechanical and electrical control and monitoring systems. Ensure management and adherence to all customer service level agreements (SLAs). Understand the client SLAs and create all required reports detailing systems performance, activities and issues that have taken place that require reporting and Create and run trending and diagnostics on the BMS and EPMS systems and notify operations personnel of any abnormalities. Work closely with the OEMs to achieve stable and reliable monitoring and control Schedule and supervise required maintenance for BMS and Develop new interfaces (graphics) on request of the Data Center Operations and facility management (FM) teams. Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning, and operation of BMS and EPMS systems. Data bus knowledge (e.g., Modbus, Bacnet) are an A strong understanding and experience of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS Systems, Battery Banks, ATS / STS Units, Chillers, Air Handling Units, CRAH / CRAC Units, Fire Alarm Systems and Fire Suppression Experience with Siemens, Rockwell, ABB and Schneider PLCs, Wonderware SCADA, Schneider Ecostruxure, Trend IQVision is preferred. Ability to understand and analyze relevant technical documents such as electrical diagrams, liquid, piping diagrams, schemes psychometric diagrams, etc. Continued Health and Safety awareness in operational Assistance in the review and approval of RAMS (risk assessment and method statement) from contractors performing work in our facilities. Contribute to the preparation of root cause analysis to drive long-term system This may involve managing third-party experts. Development and implementation of asset life cycle plans, including repair / replace strategies and the initiation of replacement / capital projects. Providing inputs to our design team regarding operational and maintainability aspects of existing and new designs. Represent Yondr Operations during the technical handover process to ensure system testing and commissioning are satisfactorily completed for all projects, including new data centers. Qualifications and experience Bachelor's degree in an applicable engineering field preferred, experience would be considered in lieu of a Bachelor's. 8 -10 years of relevant experience (with 5+ years of experience working in data centers and/or critical environments preferred). Demonstrated skills and experience in the design, maintenance, and operation of mechanical and electrical monitoring and control systems in critical environments, preferably data centers. Experienced in the delivery of highly complex technical Evidence of strong interpersonal skills is Results oriented, highly accountable, and strong organizational Attention to detail and the ability to understand the big Ability to perform through change and transformation while adapting to shifting Skills and Experience Show good team leadership skills and can lead by example. Excellent people management skills, with the confidence to lead and motivate the team and those around you. Excellent interpersonal and communication skills. Broad experience in managing critical environments, data centres or smart buildings. Good problem-solving and analytical skills. Ability to multitask and thrive in a fast-paced regional and global business Good, clear and precise delegation skills Sensitive to political situations - good relationship builder Person specification Passionate about what you do and committed to excellence - leads and holds people to account Detail oriented and diligent. Entrepreneurial by nature with a strong sense of ownership. Decision maker. Results orientated and prepared to take ownership of outcomes Support the success of other people and their businesses above your own success Excellent external radar so that they pick up on trends Proactive, diligent, able and willing to think ahead Ability to understand the wider picture whilst devoting attention to detail At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.
Apr 06, 2026
Full time
Operations Senior Engineer - Systems, EMEA London, England, United Kingdom About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world's largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can't do this without you. Job purpose Yondr is revolutionising the real estate and technology industries. We provide wholly outsourced, end-to-end solutions to meet the capacity and property needs of growing businesses. In the process, we improve business performance, create enriching user experiences, and meet tomorrow's needs today. But we can't do it without you. We believe in a tomorrow without constraints and making the impossible possible for our clients. Thinking out of the box and not settling for less, is crucial. All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of Yondr's core values, and we want to enhance the diversity of our workforce to reflect the world we live in. About the Role As the Operations Senior Engineer - Systems, you are responsible for the monitoring and control systems for the critical mechanical and electrical assets within our regional data centers-including the building management system (BMS) and the electrical power monitoring system (EPMS). The Operations Senior Engineer - Systems is responsible for the optimal monitoring and control availability of the mechanical and electrical assets throughout their lifecycle, taking into consideration health, safety, environment, costs, investments, and customer requirements. Main Responsibilities This position will have overall responsibility for all mechanical controls and electrical systems monitoring aspects of our regional data centers. Responsibilities shall include, but not be limited to, planned and corrective maintenance, technical documentation, review of proposed operational procedures, initial analysis of in-service failures, associated project work, and overall systems health. The Operations Senior Engineer - Systems will have experience and formal training in industry-standard systems (e.g., Delta Controls, Trend, Johnson Controls, Siemens WinPM, Schneider EcoStruxure/ION Enterprise) as well as working knowledge of HVAC plants and electrical distribution systems and components. The role is also responsible for leading small to medium-scale projects and the rollout of engineering initiatives. Interacts with internal and external teams, including design and construction management of new facilities and Yondr facility management and operations. Ensure optimal availability of critical mechanical and electrical control and monitoring Work with site operational and technical teams, original equipment manufacturers (OEMs), and Facility Management partners to ensure optimal availability of critical mechanical and electrical control and monitoring systems. Ensure management and adherence to all customer service level agreements (SLAs). Understand the client SLAs and create all required reports detailing systems performance, activities and issues that have taken place that require reporting and Create and run trending and diagnostics on the BMS and EPMS systems and notify operations personnel of any abnormalities. Work closely with the OEMs to achieve stable and reliable monitoring and control Schedule and supervise required maintenance for BMS and Develop new interfaces (graphics) on request of the Data Center Operations and facility management (FM) teams. Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning, and operation of BMS and EPMS systems. Data bus knowledge (e.g., Modbus, Bacnet) are an A strong understanding and experience of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS Systems, Battery Banks, ATS / STS Units, Chillers, Air Handling Units, CRAH / CRAC Units, Fire Alarm Systems and Fire Suppression Experience with Siemens, Rockwell, ABB and Schneider PLCs, Wonderware SCADA, Schneider Ecostruxure, Trend IQVision is preferred. Ability to understand and analyze relevant technical documents such as electrical diagrams, liquid, piping diagrams, schemes psychometric diagrams, etc. Continued Health and Safety awareness in operational Assistance in the review and approval of RAMS (risk assessment and method statement) from contractors performing work in our facilities. Contribute to the preparation of root cause analysis to drive long-term system This may involve managing third-party experts. Development and implementation of asset life cycle plans, including repair / replace strategies and the initiation of replacement / capital projects. Providing inputs to our design team regarding operational and maintainability aspects of existing and new designs. Represent Yondr Operations during the technical handover process to ensure system testing and commissioning are satisfactorily completed for all projects, including new data centers. Qualifications and experience Bachelor's degree in an applicable engineering field preferred, experience would be considered in lieu of a Bachelor's. 8 -10 years of relevant experience (with 5+ years of experience working in data centers and/or critical environments preferred). Demonstrated skills and experience in the design, maintenance, and operation of mechanical and electrical monitoring and control systems in critical environments, preferably data centers. Experienced in the delivery of highly complex technical Evidence of strong interpersonal skills is Results oriented, highly accountable, and strong organizational Attention to detail and the ability to understand the big Ability to perform through change and transformation while adapting to shifting Skills and Experience Show good team leadership skills and can lead by example. Excellent people management skills, with the confidence to lead and motivate the team and those around you. Excellent interpersonal and communication skills. Broad experience in managing critical environments, data centres or smart buildings. Good problem-solving and analytical skills. Ability to multitask and thrive in a fast-paced regional and global business Good, clear and precise delegation skills Sensitive to political situations - good relationship builder Person specification Passionate about what you do and committed to excellence - leads and holds people to account Detail oriented and diligent. Entrepreneurial by nature with a strong sense of ownership. Decision maker. Results orientated and prepared to take ownership of outcomes Support the success of other people and their businesses above your own success Excellent external radar so that they pick up on trends Proactive, diligent, able and willing to think ahead Ability to understand the wider picture whilst devoting attention to detail At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.
About the role Sense is looking for a passionate and strategic Head of Diversity, Equity & Inclusion to help shape a truly inclusive, accessible and values-led organisation. This is a pivotal leadership role where you will drive meaningful, organisation-wide change, ensuring inclusion is embedded in everything we do. As Head of DEI, you'll provide strategic leadership to embed equity, inclusion, accessibility and belonging across Sense. Reporting to the Chief People Officer and working as part of the people leadership team, you will influence culture, systems and services to ensure we actively break down barriers for disabled people with complex needs, our colleagues, and the communities we serve. This role is hybrid, with 2-3 days working from our offices in Selly Oak. Key Responsibilities Develop and deliver a clear, measurable EDI strategy aligned to our organisational goals. Influence and challenge senior leaders, trustees and stakeholders on EDI and belonging. Champion an inclusive culture built on trust, accountability and psychological safety. Embed inclusive leadership capability and inclusive people practices across the organisation. Ensure accessibility and inclusive design across services, communications and environments. Lead on co-production with disabled people, ensuring lived experience shapes decision-making. Use workforce data and insight to identify and address inequities. Build partnerships with external organisations and represent Sense across the sector. Ensure compliance with equality legislation and best practice. What we're looking for Significant experience leading EDI strategy or programmes (ideally within social care, health, disability or the voluntary sector-but not essential) Strong ability to influence and engage senior stakeholders and boards Experience translating insight and data into meaningful, systemic change A collaborative, thoughtful leader with the confidence to challenge constructively A genuine commitment to inclusion, accessibility and equity in practice We particularly welcome candidates with lived experience of disability or long-term health conditions. About Sense We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader. Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. To apply Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time. If you require any further assistance, please contact the Recruitment Team on or recruitmentsense.org.uk Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 06, 2026
Full time
About the role Sense is looking for a passionate and strategic Head of Diversity, Equity & Inclusion to help shape a truly inclusive, accessible and values-led organisation. This is a pivotal leadership role where you will drive meaningful, organisation-wide change, ensuring inclusion is embedded in everything we do. As Head of DEI, you'll provide strategic leadership to embed equity, inclusion, accessibility and belonging across Sense. Reporting to the Chief People Officer and working as part of the people leadership team, you will influence culture, systems and services to ensure we actively break down barriers for disabled people with complex needs, our colleagues, and the communities we serve. This role is hybrid, with 2-3 days working from our offices in Selly Oak. Key Responsibilities Develop and deliver a clear, measurable EDI strategy aligned to our organisational goals. Influence and challenge senior leaders, trustees and stakeholders on EDI and belonging. Champion an inclusive culture built on trust, accountability and psychological safety. Embed inclusive leadership capability and inclusive people practices across the organisation. Ensure accessibility and inclusive design across services, communications and environments. Lead on co-production with disabled people, ensuring lived experience shapes decision-making. Use workforce data and insight to identify and address inequities. Build partnerships with external organisations and represent Sense across the sector. Ensure compliance with equality legislation and best practice. What we're looking for Significant experience leading EDI strategy or programmes (ideally within social care, health, disability or the voluntary sector-but not essential) Strong ability to influence and engage senior stakeholders and boards Experience translating insight and data into meaningful, systemic change A collaborative, thoughtful leader with the confidence to challenge constructively A genuine commitment to inclusion, accessibility and equity in practice We particularly welcome candidates with lived experience of disability or long-term health conditions. About Sense We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader. Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. To apply Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time. If you require any further assistance, please contact the Recruitment Team on or recruitmentsense.org.uk Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Product Owner - Retail Pricing and Underwriting Systems Product Owner - Actuarial Pricing and Underwriting Systems London City - Hybrid (minimum 50% office based) Contract: Permanent Hours:Full time- 35 hours We are leading a bold and transformative journey - and we're looking for a Product Owner to join our flagship technology system transformation programme within our Retail B2B2C business. This is a rare opportunity to play a key role in defining and delivering the vision for the Retail Actuarial & Reinsurance team and its wider pricing and underwriting partners, working closely with the Retail Product Director, the Retail Actuarial & Reinsurance leadership team and Retail squads to define a clear product direction and ensure the roadmap delivers meaningful impact. If you have experience leading product ownership with extensive experience with actuarial teams and systems, thrive in solving big challenges, and want to be involved in a major technology overhaul-we'd love to hear from you. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Responsibilities Define and communicate the product vision, epics and users stories to all stakeholders, working with the Retail Product Director and Retail Actuarial and Reinsurance leadership team Define and monitor KPI's for the product in line with the agreed vision Work with the Retail Product Director, Delivery Manager and programme management to manage squad budget and benefits definition and delivery Work with the Retail Actuarial and Reinsurance leadership team to ensure programme delivery is aligned to internal risk policies (e.g. Model Risk) and external standards (e.g. TAS100) Collaborate with key stakeholders including but not limited to demographic science, proposition, data, operations, distribution, engineering and design to deliver outstanding products Collaborate with other product owners to ensure alignment with the overall vision of the wider transformation programme. Lead discreet work packages as part of the overall roadmap for the product to deliver defined benefits and KPIs Prioritise product backlogs and roadmap initiatives based on business impact, stakeholder value and regulatory constraints. Collaborate with business readiness and impacted teams to ensure successful deployment of the product into live environment Ensure programme milestones are met and deliverables are of high quality. Skills and Experience Degree or professional equivalent, or significant experience in similar role (essential) Significant experience as Product Owner in B2B2C digital propositions or leading product ownership in transformation programmes Previous experience working with Actuarial teams and /pricing systems Understanding of actuarial concepts e.g. cashflow modelling, present values (essential) Highly accurate and quality focused, with excellent attention to detail Resilient and able to adapt, working hands-on when required Excellent interpersonal and collaboration skills and able to communicate to a range of stakeholders Experience of working in a customer focused environment creating disruptive customer propositions Highly organised with a high level of self-motivation and enthusiasm to succeed Ability to plan, manage & prioritise own workload, e.g. personal planning, organisations and ability to multi-task to see a job through to conclusion Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctiveculture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved ones Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work onDEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment.
Apr 04, 2026
Full time
Product Owner - Retail Pricing and Underwriting Systems Product Owner - Actuarial Pricing and Underwriting Systems London City - Hybrid (minimum 50% office based) Contract: Permanent Hours:Full time- 35 hours We are leading a bold and transformative journey - and we're looking for a Product Owner to join our flagship technology system transformation programme within our Retail B2B2C business. This is a rare opportunity to play a key role in defining and delivering the vision for the Retail Actuarial & Reinsurance team and its wider pricing and underwriting partners, working closely with the Retail Product Director, the Retail Actuarial & Reinsurance leadership team and Retail squads to define a clear product direction and ensure the roadmap delivers meaningful impact. If you have experience leading product ownership with extensive experience with actuarial teams and systems, thrive in solving big challenges, and want to be involved in a major technology overhaul-we'd love to hear from you. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Responsibilities Define and communicate the product vision, epics and users stories to all stakeholders, working with the Retail Product Director and Retail Actuarial and Reinsurance leadership team Define and monitor KPI's for the product in line with the agreed vision Work with the Retail Product Director, Delivery Manager and programme management to manage squad budget and benefits definition and delivery Work with the Retail Actuarial and Reinsurance leadership team to ensure programme delivery is aligned to internal risk policies (e.g. Model Risk) and external standards (e.g. TAS100) Collaborate with key stakeholders including but not limited to demographic science, proposition, data, operations, distribution, engineering and design to deliver outstanding products Collaborate with other product owners to ensure alignment with the overall vision of the wider transformation programme. Lead discreet work packages as part of the overall roadmap for the product to deliver defined benefits and KPIs Prioritise product backlogs and roadmap initiatives based on business impact, stakeholder value and regulatory constraints. Collaborate with business readiness and impacted teams to ensure successful deployment of the product into live environment Ensure programme milestones are met and deliverables are of high quality. Skills and Experience Degree or professional equivalent, or significant experience in similar role (essential) Significant experience as Product Owner in B2B2C digital propositions or leading product ownership in transformation programmes Previous experience working with Actuarial teams and /pricing systems Understanding of actuarial concepts e.g. cashflow modelling, present values (essential) Highly accurate and quality focused, with excellent attention to detail Resilient and able to adapt, working hands-on when required Excellent interpersonal and collaboration skills and able to communicate to a range of stakeholders Experience of working in a customer focused environment creating disruptive customer propositions Highly organised with a high level of self-motivation and enthusiasm to succeed Ability to plan, manage & prioritise own workload, e.g. personal planning, organisations and ability to multi-task to see a job through to conclusion Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctiveculture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved ones Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work onDEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment.
About The Role When dementia touches someone's life, it can change things in ways that feel overwhelming, for the person themselves and for those around them. In those moments, having someone who listens, understands and simply shows up can make all the difference. This role is about being that person. If you're someone who leads with kindness, who takes the time to really hear people, and who believes everyone deserves to feel supported, included and valued, this could be a truly meaningful next step for you. We're excited to offer an opportunity to work alongside the Local Service Manager to help grow and strengthen supportive networks across Havering, so that no one affected by dementia has to face things alone. Location: Across Havering Borough, with some homeworking As a Dementia Adviser, you'll become a familiar, trusted face in the community. You'll build genuine connections with people, taking the time to understand their experiences, their worries and what matters most to them. Your days will be varied and people focused. You might be helping to create warm, welcoming group sessions where people can share stories, build friendships and feel a sense of belonging. You might be sitting with someone in their home, offering reassurance and practical support in a space where they feel most comfortable. You'll also connect with people over the phone and through local networks, making sure support is always within reach. At the heart of everything you do is compassion, respect and a belief in meeting people where they are. You'll also keep thoughtful and accurate records of your work, helping to ensure that every person's journey is understood and supported with care and continuity. Every conversation, every visit and every small moment of connection matters here. What you'll bring - The ability to travel across the Havering Borough area - An understanding of health and social care, or a willingness to learn, and an appreciation of how support needs can shape people's lives - Strong organisational and time management skills - A warm and adaptable communication style, with the ability to connect with people from all backgrounds and experiences - A genuine commitment to equity, diversity and belonging, and a desire to help create spaces where everyone feels welcome - Confidence using IT systems, including databases and online tools such as Teams or Zoom This is more than a role. It's a chance to walk alongside people, to offer reassurance during uncertain times, and to help create moments of connection, confidence and hope. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Apr 01, 2026
Full time
About The Role When dementia touches someone's life, it can change things in ways that feel overwhelming, for the person themselves and for those around them. In those moments, having someone who listens, understands and simply shows up can make all the difference. This role is about being that person. If you're someone who leads with kindness, who takes the time to really hear people, and who believes everyone deserves to feel supported, included and valued, this could be a truly meaningful next step for you. We're excited to offer an opportunity to work alongside the Local Service Manager to help grow and strengthen supportive networks across Havering, so that no one affected by dementia has to face things alone. Location: Across Havering Borough, with some homeworking As a Dementia Adviser, you'll become a familiar, trusted face in the community. You'll build genuine connections with people, taking the time to understand their experiences, their worries and what matters most to them. Your days will be varied and people focused. You might be helping to create warm, welcoming group sessions where people can share stories, build friendships and feel a sense of belonging. You might be sitting with someone in their home, offering reassurance and practical support in a space where they feel most comfortable. You'll also connect with people over the phone and through local networks, making sure support is always within reach. At the heart of everything you do is compassion, respect and a belief in meeting people where they are. You'll also keep thoughtful and accurate records of your work, helping to ensure that every person's journey is understood and supported with care and continuity. Every conversation, every visit and every small moment of connection matters here. What you'll bring - The ability to travel across the Havering Borough area - An understanding of health and social care, or a willingness to learn, and an appreciation of how support needs can shape people's lives - Strong organisational and time management skills - A warm and adaptable communication style, with the ability to connect with people from all backgrounds and experiences - A genuine commitment to equity, diversity and belonging, and a desire to help create spaces where everyone feels welcome - Confidence using IT systems, including databases and online tools such as Teams or Zoom This is more than a role. It's a chance to walk alongside people, to offer reassurance during uncertain times, and to help create moments of connection, confidence and hope. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
