Job Description - Director of Marketing & Communications The Almeida is looking for a creative and strategic Director of Marketing & Communications to lead the outward-facing relationships which drive the company's ambitious vision for the coming years by leading the marketing, sales and communications of the theatre, by generating around £3.75million ticket sales each year, by maintaining the high profile of the Almeida and by driving audience development. You will be an excellent communicator and have proven marketing experience and be able to interpret relevant data to drive strategic ambition and provoke discussion and challenge thinking. Responsible to: Executive Director Responsible for: Marketing Manager (and their team), Press Manager, Sales and Insights Manager, Social Media and Digital Content Manager. The role also oversees the Box Office Manager and Box Office team. Brief: This is a senior management position to: Devise and deliver the overall marketing, communications, and audience development strategies for the theatre Lead on the development of the Almeida Theatre's brand position with the Executive and Artistic Director, retaining a strong visual identity and advocate our external profile and reputation Lead and develop the digital communication strategy - including the producing and exploitation of digital content Oversee the sales and ticketing strategy to deliver over £3.75 million income annually Responsibilities: Marketing and Communication To oversee the marketing, media and sales strategies for the Almeida Theatre including all its co-productions, tours, and transfers in the UK and internationally, where applicable To create and manage a sales and ticket pricing strategy to maximise income To oversee the strategy for campaigns to meet targets, drive sales and forecast performance To initiate relationships with key brand or media partners and support relationships with Development partners Overall responsibility for the annual marketing and communications budget Audience Development To oversee and further develop our integrated audience development strategy, as part of Actions for Change To identify audience development needs and work with Marketing Manager and others to redress underrepresented audience segments To oversee Customer Relationship Management strategies across the audience and work with the Marketing Manager and Individual Giving team to achieve a consistent organisational message To lead the strategic growth of Almeida audiences through long term development of the theatre's Customer Relationship Management system Tessitura, and its data analysis functionality To develop and extend reach and engagement with audiences To monitor and analyse audience behaviour and demographics To recognise areas of research required and implement recent market research recommendations as appropriate Digital To lead the Almeida's Digital Communications strategy to extend reach and engagement To ensure the digital infrastructure, such as website, are able to support key marketing and organisation objectives To have a strategic overview and sign-off of the social media and digital engagement plans Support in the production of digital capture and input into distribution and exploitation strategies to maximise reach and income Management and Reporting Overall leadership of the Marketing, Communications and Sales teams To manage teams to deliver a high quality of work and lead on identifying training and development needs To maintain excellent relationships with outside agencies and freelancers To liaise with the Almeida Theatre Board of Trustees and, in regard to marketing and communications, to attend meetings when required To contribute to the successful working of the theatre's senior management team, shared responsibilities and organisational aims To compile and present statistical reports and trends, provide advice to the Directorate, Almeida Theatre Board of Trustees, management teams and funding bodies as required To provide sales forecasts and advice to the artistic and producing teams to inform programming decisions To participate in industry-wide / cross-venue strategic initiatives and advocate these within the organisation Any other duties as reasonably requested by the Artistic or Executive Directors PR and Communications To be responsible for all of the theatre's communications across all channels To work with the Press Manager to handle urgent media enquiries or requests for comment, acting as a spokesperson for the organisation To brief the executive leadership team ahead of interviews and media calls To horizon scan for any PR opportunities or threats To manage crisis and corporate communications strategies To develop internal communication strategies Equality: We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for Change: Equality, Diversity and Inclusion policy and Anti-Racism Policy and monitored through our action plan. Environmental Sustainability: We strive to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan. Person specification Significant marketing and communication experience at a senior level within an arts or culture environment A proven record of creating, implementing and evaluating marketing campaigns Excellent communication, planning and organisational skills with absolute attention to detail A proven track record in managing and interpreting data Strong leadership and ability to motivate a team Budget management The ability to work effectively under pressure Brand awareness and management Computer literate, including Microsoft Office Experience of marketing and sales functions of ticketing systems, preferably Tessitura Interest in theatre/arts industries Summary of terms : This post is offered as a permanent full-time position Salary: Circa £56,000 - £59,000 depending on experience Holiday: 25 days per annum pro-rata Probationary period: Six months Pension: Following 13 weeks' service you will be automatically enrolled into the Almeida's auto-enrolment pension scheme, with NOW Pensions. Alternatively, the Almeida offers a salary sacrifice pension scheme with Scottish Widows following a successful probationary period. You have the option of opting out of joining a pension scheme if you prefer Other benefits: Theatre ticket subsidy scheme, staff discount in the Almeida bar and other local amenities, season ticket loan, training and development opportunities Location: This position is based at the Almeida Offices, 108 Upper Street, London, N1 1QN
Mar 06, 2026
Full time
Job Description - Director of Marketing & Communications The Almeida is looking for a creative and strategic Director of Marketing & Communications to lead the outward-facing relationships which drive the company's ambitious vision for the coming years by leading the marketing, sales and communications of the theatre, by generating around £3.75million ticket sales each year, by maintaining the high profile of the Almeida and by driving audience development. You will be an excellent communicator and have proven marketing experience and be able to interpret relevant data to drive strategic ambition and provoke discussion and challenge thinking. Responsible to: Executive Director Responsible for: Marketing Manager (and their team), Press Manager, Sales and Insights Manager, Social Media and Digital Content Manager. The role also oversees the Box Office Manager and Box Office team. Brief: This is a senior management position to: Devise and deliver the overall marketing, communications, and audience development strategies for the theatre Lead on the development of the Almeida Theatre's brand position with the Executive and Artistic Director, retaining a strong visual identity and advocate our external profile and reputation Lead and develop the digital communication strategy - including the producing and exploitation of digital content Oversee the sales and ticketing strategy to deliver over £3.75 million income annually Responsibilities: Marketing and Communication To oversee the marketing, media and sales strategies for the Almeida Theatre including all its co-productions, tours, and transfers in the UK and internationally, where applicable To create and manage a sales and ticket pricing strategy to maximise income To oversee the strategy for campaigns to meet targets, drive sales and forecast performance To initiate relationships with key brand or media partners and support relationships with Development partners Overall responsibility for the annual marketing and communications budget Audience Development To oversee and further develop our integrated audience development strategy, as part of Actions for Change To identify audience development needs and work with Marketing Manager and others to redress underrepresented audience segments To oversee Customer Relationship Management strategies across the audience and work with the Marketing Manager and Individual Giving team to achieve a consistent organisational message To lead the strategic growth of Almeida audiences through long term development of the theatre's Customer Relationship Management system Tessitura, and its data analysis functionality To develop and extend reach and engagement with audiences To monitor and analyse audience behaviour and demographics To recognise areas of research required and implement recent market research recommendations as appropriate Digital To lead the Almeida's Digital Communications strategy to extend reach and engagement To ensure the digital infrastructure, such as website, are able to support key marketing and organisation objectives To have a strategic overview and sign-off of the social media and digital engagement plans Support in the production of digital capture and input into distribution and exploitation strategies to maximise reach and income Management and Reporting Overall leadership of the Marketing, Communications and Sales teams To manage teams to deliver a high quality of work and lead on identifying training and development needs To maintain excellent relationships with outside agencies and freelancers To liaise with the Almeida Theatre Board of Trustees and, in regard to marketing and communications, to attend meetings when required To contribute to the successful working of the theatre's senior management team, shared responsibilities and organisational aims To compile and present statistical reports and trends, provide advice to the Directorate, Almeida Theatre Board of Trustees, management teams and funding bodies as required To provide sales forecasts and advice to the artistic and producing teams to inform programming decisions To participate in industry-wide / cross-venue strategic initiatives and advocate these within the organisation Any other duties as reasonably requested by the Artistic or Executive Directors PR and Communications To be responsible for all of the theatre's communications across all channels To work with the Press Manager to handle urgent media enquiries or requests for comment, acting as a spokesperson for the organisation To brief the executive leadership team ahead of interviews and media calls To horizon scan for any PR opportunities or threats To manage crisis and corporate communications strategies To develop internal communication strategies Equality: We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for Change: Equality, Diversity and Inclusion policy and Anti-Racism Policy and monitored through our action plan. Environmental Sustainability: We strive to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan. Person specification Significant marketing and communication experience at a senior level within an arts or culture environment A proven record of creating, implementing and evaluating marketing campaigns Excellent communication, planning and organisational skills with absolute attention to detail A proven track record in managing and interpreting data Strong leadership and ability to motivate a team Budget management The ability to work effectively under pressure Brand awareness and management Computer literate, including Microsoft Office Experience of marketing and sales functions of ticketing systems, preferably Tessitura Interest in theatre/arts industries Summary of terms : This post is offered as a permanent full-time position Salary: Circa £56,000 - £59,000 depending on experience Holiday: 25 days per annum pro-rata Probationary period: Six months Pension: Following 13 weeks' service you will be automatically enrolled into the Almeida's auto-enrolment pension scheme, with NOW Pensions. Alternatively, the Almeida offers a salary sacrifice pension scheme with Scottish Widows following a successful probationary period. You have the option of opting out of joining a pension scheme if you prefer Other benefits: Theatre ticket subsidy scheme, staff discount in the Almeida bar and other local amenities, season ticket loan, training and development opportunities Location: This position is based at the Almeida Offices, 108 Upper Street, London, N1 1QN
JOB PURPOSE The purpose of the role is to assist in the development and implementation of the Academy's Sports Science plan in line with the Club's overall strategy for developing elite players. Focus will primarily be on the development of the following areas of support: Strength and conditioning - pitch & gym based work. Diet and nutrition. Sports Science - including physiology, biomechanics, physical testing and measurement. Overall delivery of targets and the running of Luton Town Football Club 2020 Ltd (LTFC), with particular focus on the fitness of LTFC playing staff. To commit to the collective decisions of the Board. KEY RESPONSIBILITIES To assist the Head of Academy Sport Science in delivering all relevant aspects in line with the Club's strategic objectives and the Elite Player Performance Plan (EPPP). To work in tandem with all other Sports Science, Medical staff and Coaching staff. Provide sport science support to U9-14 players on training days. Provide sport science support for U9-14 players undergoing the rehabilitation process. Assist with sport science support for U15-16 players. To ensure that the appropriate sport science information is added to each player's Performance Clock. To assist the Head of Academy Sport Science in ensuring that all players graduating from the Academy whether into the Development/Professional squads, or leaving the Club, do so with a completed sport science player performance record as required by the EPPP guidelines. To undertake personal CPD as appropriate to meet the demands of the role. To assist the Head of Academy Sport Science with regards to sport science / strength and conditioning programmes for all age groups in the Academy, to monitor progress of players, and to ensure that the requirements of the EPPP in relation to National Testing initiatives are met. In particular, to deliver support to the Academy's U9-14 players under the guidance of the Head of Academy Sport Science. To implement effective testing in the following areas: age appropriate physical screening anthropometric assessments physiological/fitness testing movement and posture/functioning screening predictive testing of size and shape/maturation measurement. Health & Safety Employee requirements: Maintain up to date knowledge of Health & Safety related guidance and processes within your role and in line with the Club's Health & Safety Policy. Consider the Health & Safety implications of all actions and inaction within your role. Support and uphold agreed standards for Health & Safety compliance, including assisting in accident, dangerous occurrence and near miss investigations within your role. Follow and adhere to; safe management systems and working practices in line with the Club's Health & Safety Policy. Ensure you have been briefed and are confident in using any equipment prior to use and seek guidance from your line manager as required. Regularly review risk assessments, safe working, and management systems associated with your role. Liaise regularly with the Club's appointed Health & Safety representatives to support and maintain compliance. Maintain records of all Health & Safety issues within your role and area of responsibility. MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION Education/Qualifications/Training Essentials BSc in Sports Science or sub-discipline. Valid FA Safeguarding Children Certificate. Hold an enhanced DBS check. FA Emergency First Aid in Football. Desirables MSc in a related discipline or working towards. BASES / UKSCA Accreditation or working towards. Specific Experience Excellent IT skills and experience in use of all Microsoft Office products. Committed and driven by deadlines and results. Ability to turn ideas into deliverables with minimal supervision. Abilities/Skills/Knowledge Must Committed, enthusiastic and passionate about Luton Town Football Club. Ability to work as part of a team as well as using one's own initiative. Able to communicate effectively with players, parents and fellow staff members at all levels. Able to adapt to the demands of the job and needs of the players / coaches. Willing to follow and promote the philosophy of the football club. Be an ambassador for Luton Town Football Club presenting the club in a positive image at all times. Additional Information This is a part time role (approx. 14 hours per week). Applicants must be eligible to live and work in the UK. SAFEGUARDING STATEMENT The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance. The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures. EQUALITY STATEMENT The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club's Equality, Diversity and Inclusion Policy. The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
Mar 06, 2026
Full time
JOB PURPOSE The purpose of the role is to assist in the development and implementation of the Academy's Sports Science plan in line with the Club's overall strategy for developing elite players. Focus will primarily be on the development of the following areas of support: Strength and conditioning - pitch & gym based work. Diet and nutrition. Sports Science - including physiology, biomechanics, physical testing and measurement. Overall delivery of targets and the running of Luton Town Football Club 2020 Ltd (LTFC), with particular focus on the fitness of LTFC playing staff. To commit to the collective decisions of the Board. KEY RESPONSIBILITIES To assist the Head of Academy Sport Science in delivering all relevant aspects in line with the Club's strategic objectives and the Elite Player Performance Plan (EPPP). To work in tandem with all other Sports Science, Medical staff and Coaching staff. Provide sport science support to U9-14 players on training days. Provide sport science support for U9-14 players undergoing the rehabilitation process. Assist with sport science support for U15-16 players. To ensure that the appropriate sport science information is added to each player's Performance Clock. To assist the Head of Academy Sport Science in ensuring that all players graduating from the Academy whether into the Development/Professional squads, or leaving the Club, do so with a completed sport science player performance record as required by the EPPP guidelines. To undertake personal CPD as appropriate to meet the demands of the role. To assist the Head of Academy Sport Science with regards to sport science / strength and conditioning programmes for all age groups in the Academy, to monitor progress of players, and to ensure that the requirements of the EPPP in relation to National Testing initiatives are met. In particular, to deliver support to the Academy's U9-14 players under the guidance of the Head of Academy Sport Science. To implement effective testing in the following areas: age appropriate physical screening anthropometric assessments physiological/fitness testing movement and posture/functioning screening predictive testing of size and shape/maturation measurement. Health & Safety Employee requirements: Maintain up to date knowledge of Health & Safety related guidance and processes within your role and in line with the Club's Health & Safety Policy. Consider the Health & Safety implications of all actions and inaction within your role. Support and uphold agreed standards for Health & Safety compliance, including assisting in accident, dangerous occurrence and near miss investigations within your role. Follow and adhere to; safe management systems and working practices in line with the Club's Health & Safety Policy. Ensure you have been briefed and are confident in using any equipment prior to use and seek guidance from your line manager as required. Regularly review risk assessments, safe working, and management systems associated with your role. Liaise regularly with the Club's appointed Health & Safety representatives to support and maintain compliance. Maintain records of all Health & Safety issues within your role and area of responsibility. MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION Education/Qualifications/Training Essentials BSc in Sports Science or sub-discipline. Valid FA Safeguarding Children Certificate. Hold an enhanced DBS check. FA Emergency First Aid in Football. Desirables MSc in a related discipline or working towards. BASES / UKSCA Accreditation or working towards. Specific Experience Excellent IT skills and experience in use of all Microsoft Office products. Committed and driven by deadlines and results. Ability to turn ideas into deliverables with minimal supervision. Abilities/Skills/Knowledge Must Committed, enthusiastic and passionate about Luton Town Football Club. Ability to work as part of a team as well as using one's own initiative. Able to communicate effectively with players, parents and fellow staff members at all levels. Able to adapt to the demands of the job and needs of the players / coaches. Willing to follow and promote the philosophy of the football club. Be an ambassador for Luton Town Football Club presenting the club in a positive image at all times. Additional Information This is a part time role (approx. 14 hours per week). Applicants must be eligible to live and work in the UK. SAFEGUARDING STATEMENT The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance. The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures. EQUALITY STATEMENT The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club's Equality, Diversity and Inclusion Policy. The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
25M page views, 150,000 members, 13,000 contacts answered. Countless lives improved Senior Service Development Lead -Cancer Patient Information Services £55,000 - £65,000 plus benefits Reports to: Head of Information Services Grade: M2 Directorate : Policy, Information and Communications Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 24 March 2026, 23:55 Recruitment process: 2 stage, 1st stage role based competency questions, 2nd stage presentation task and role based competency questions Interview date: From the week commencing 7April 2026 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section and the application questions of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. We're creating a brand new Service Development Unit within our Cancer Patient Information Services team - and you'll be the leader who brings it to life. In this role, you'll shape and deliver innovative projects, drive agile ways of working, and help transform how people experience our information services. Working side by side with fundraising colleagues, you'll help us build more personalised journeys for our audiences and explore new, AI informed ways of reaching and supporting people. You'll be supported by 3-5 direct reports and a collaborative network of colleagues across CRUK, all passionate about making a real, lasting difference. What you'll do Lead a multidisciplinary team delivering rapid, user focused innovation projects. Develop personalised information to supporter journeys in partnership with fundraising teams. Explore AI enabled, multi channel ways to reach and support people affected by cancer. Use agile, sprint based approaches to prototype, test and iterate new ideas. Work closely with colleagues across CRUK to embed insight driven service design. What you'll bring Experience leading innovation or service design projects from concept to launch. Strong understanding of agile methodologies and human centred design. Confidence using data, insights and analytics to drive decisions. Excellent stakeholder management and collaboration skills. Curiosity, resilience and comfort working in fast moving environments. Desirable: Experience in health or cancer services; formal training in design thinking; experience setting up innovation labs. Join us and help shape the future of how we support people affected by cancer. Together, we'll go further - faster. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Mar 06, 2026
Full time
25M page views, 150,000 members, 13,000 contacts answered. Countless lives improved Senior Service Development Lead -Cancer Patient Information Services £55,000 - £65,000 plus benefits Reports to: Head of Information Services Grade: M2 Directorate : Policy, Information and Communications Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 24 March 2026, 23:55 Recruitment process: 2 stage, 1st stage role based competency questions, 2nd stage presentation task and role based competency questions Interview date: From the week commencing 7April 2026 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section and the application questions of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. We're creating a brand new Service Development Unit within our Cancer Patient Information Services team - and you'll be the leader who brings it to life. In this role, you'll shape and deliver innovative projects, drive agile ways of working, and help transform how people experience our information services. Working side by side with fundraising colleagues, you'll help us build more personalised journeys for our audiences and explore new, AI informed ways of reaching and supporting people. You'll be supported by 3-5 direct reports and a collaborative network of colleagues across CRUK, all passionate about making a real, lasting difference. What you'll do Lead a multidisciplinary team delivering rapid, user focused innovation projects. Develop personalised information to supporter journeys in partnership with fundraising teams. Explore AI enabled, multi channel ways to reach and support people affected by cancer. Use agile, sprint based approaches to prototype, test and iterate new ideas. Work closely with colleagues across CRUK to embed insight driven service design. What you'll bring Experience leading innovation or service design projects from concept to launch. Strong understanding of agile methodologies and human centred design. Confidence using data, insights and analytics to drive decisions. Excellent stakeholder management and collaboration skills. Curiosity, resilience and comfort working in fast moving environments. Desirable: Experience in health or cancer services; formal training in design thinking; experience setting up innovation labs. Join us and help shape the future of how we support people affected by cancer. Together, we'll go further - faster. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Overview The Role The Individual Giving and Legacy Manager will report into the Head of Public Fundraising and sits within the wider CoppaFeel! Fundraising Team. In this pivotal role you will leverage your individual giving digital skills, knowledge and passion to drive our fundraising efforts to new heights. Your innovative approach and data-led mindset will grow our income and supporter base, and ensure we're on track for our mission to educate and empower young people of early detection of breast cancer. You will need to have experience in both acquisition and retention programmes particularly in paid digital, new product development and developing multi-channel supporter journeys. You will be a great project manager, be confident in managing budgets across multiple income streams and using data to make evidence-based decisions. You will also have excellent attention to detail and a pragmatic approach to problem-solving, with the ability to generate ideas and solutions. This is a fixed term contract of 12 months and a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes. Responsibilities Development and delivery of the Individual Giving Programme across regular giving, cash, lottery, legacy and in memory activities and income streams with a digital first approach. Work with the Head of Public Fundraising in developing and delivering the public fundraising strategy to support growth over the next 3 years. Manage budgets against financial and non-financial KPI's and targets. Be involved in setting budgets and regular re-forecasts, working closely with the Finance team to ensure all income and expenditure is coding and recorded correctly. Develop supporter journeys across the programme and organisation, monitoring to optimise when necessary. Manage external suppliers and partners to make sure that CoppaFeel! Is getting the best value for money and high quality services. Lead on building the legacy programme to acquire new supporters and embed as a giving product in the organisation. Manage and develop the in memory income stream with a view to grow over the next 3 years and integrate with other income streams which share the same motivation to give. Embed the EDI (Equality, Diversity and Inclusion) strategy, increasing diversity in the Individual Giving portfolio; broadening our appeal, relevance and accessibility within our work. Collaborate and coordinate with internal teams to amplify public fundraising and ensure delivery of projects and activities are integrated where possible and delivered successfully. Future Line Management: as the organisation evolves may take on line management responsibilities, overseeing team members and fostering their professional growth Ensure quality data management: Act as a data steward for fundraising, maintaining high standards of data management. Willingness to work flexibly and sometimes remotely with occasional out of core hours work (time off in lieu given) Skills, Experience, & Qualification Essential Detailed knowledge and experience in digital fundraising, including paid media Experience in developing complex online supporter journeys and delivery platforms Knowledge of individual giving programmes including prize-led fundraising and legacies Experience in managing external suppliers Experience utilising CRM systems (Beacon) and analysing data to provide insights, trends, performance and reporting Budget development and management experience Excellent project management skills Strong communication and interpersonal skills Ability to work effectively with colleagues at all levels across the department and organisation Strong team player self-motivated, enthusiastic and passionate about working for CoppaFeel! Ability to analyse data and translate insights into recommendations Desirable Knowledge of email automation, Mailchimp, and media planning Fundraising or Marketing qualifications Application information Applications will close at the end of 8th February 2026 with the aim to commence interviews from 16th February. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main benefits, Terms & Conditions Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday. Employee Assistance Programme Health Cash Plan Access to Self Space training and 1:1 therapy Core working hours of 10am to 4pm Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies All annual leave and benefits are pro-rata'd for part time employees. Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Mar 06, 2026
Full time
Overview The Role The Individual Giving and Legacy Manager will report into the Head of Public Fundraising and sits within the wider CoppaFeel! Fundraising Team. In this pivotal role you will leverage your individual giving digital skills, knowledge and passion to drive our fundraising efforts to new heights. Your innovative approach and data-led mindset will grow our income and supporter base, and ensure we're on track for our mission to educate and empower young people of early detection of breast cancer. You will need to have experience in both acquisition and retention programmes particularly in paid digital, new product development and developing multi-channel supporter journeys. You will be a great project manager, be confident in managing budgets across multiple income streams and using data to make evidence-based decisions. You will also have excellent attention to detail and a pragmatic approach to problem-solving, with the ability to generate ideas and solutions. This is a fixed term contract of 12 months and a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes. Responsibilities Development and delivery of the Individual Giving Programme across regular giving, cash, lottery, legacy and in memory activities and income streams with a digital first approach. Work with the Head of Public Fundraising in developing and delivering the public fundraising strategy to support growth over the next 3 years. Manage budgets against financial and non-financial KPI's and targets. Be involved in setting budgets and regular re-forecasts, working closely with the Finance team to ensure all income and expenditure is coding and recorded correctly. Develop supporter journeys across the programme and organisation, monitoring to optimise when necessary. Manage external suppliers and partners to make sure that CoppaFeel! Is getting the best value for money and high quality services. Lead on building the legacy programme to acquire new supporters and embed as a giving product in the organisation. Manage and develop the in memory income stream with a view to grow over the next 3 years and integrate with other income streams which share the same motivation to give. Embed the EDI (Equality, Diversity and Inclusion) strategy, increasing diversity in the Individual Giving portfolio; broadening our appeal, relevance and accessibility within our work. Collaborate and coordinate with internal teams to amplify public fundraising and ensure delivery of projects and activities are integrated where possible and delivered successfully. Future Line Management: as the organisation evolves may take on line management responsibilities, overseeing team members and fostering their professional growth Ensure quality data management: Act as a data steward for fundraising, maintaining high standards of data management. Willingness to work flexibly and sometimes remotely with occasional out of core hours work (time off in lieu given) Skills, Experience, & Qualification Essential Detailed knowledge and experience in digital fundraising, including paid media Experience in developing complex online supporter journeys and delivery platforms Knowledge of individual giving programmes including prize-led fundraising and legacies Experience in managing external suppliers Experience utilising CRM systems (Beacon) and analysing data to provide insights, trends, performance and reporting Budget development and management experience Excellent project management skills Strong communication and interpersonal skills Ability to work effectively with colleagues at all levels across the department and organisation Strong team player self-motivated, enthusiastic and passionate about working for CoppaFeel! Ability to analyse data and translate insights into recommendations Desirable Knowledge of email automation, Mailchimp, and media planning Fundraising or Marketing qualifications Application information Applications will close at the end of 8th February 2026 with the aim to commence interviews from 16th February. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main benefits, Terms & Conditions Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday. Employee Assistance Programme Health Cash Plan Access to Self Space training and 1:1 therapy Core working hours of 10am to 4pm Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies All annual leave and benefits are pro-rata'd for part time employees. Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Summary We are the public body that looks after England's historic environment. We champion historic places, helping people understand, value and care for them. Historic England have a fantastic opportunity for you to join us as our Head of Partnerships - North. This is a full time permanent role. We offer hybrid working where you will be based one of our following offices and from home - York, Manchester and Newcastle. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here . What you will be doing As Head of Partnerships - North you will lead Historic England's grant giving and partnership-building work across northern England as well as our Business Management functions. You will do this by building confident and resilient Partnership Teams, who play an externally facing role to convene partners and champion heritage in the region, including the development and delivery of a pipeline of heritage grants. You will also lead the northern Business Management Teams responsible for ensuring compliance with agreed practices and standards in the delivery of grant-aid and our advice. Who we are looking for Experience of allocation and delivery of grant funding Experience of external partnering Experience of leading and developing dispersed and multi-disciplinary teams The ability to seek continuous improvement of internal processes Strategic thinking and seeing the big picture Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England want all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional virtual interview dates: In person Interview dates: 17th or 25th March 2026 Please follow the link for a full copy of the Job Description -
Mar 06, 2026
Full time
Summary We are the public body that looks after England's historic environment. We champion historic places, helping people understand, value and care for them. Historic England have a fantastic opportunity for you to join us as our Head of Partnerships - North. This is a full time permanent role. We offer hybrid working where you will be based one of our following offices and from home - York, Manchester and Newcastle. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here . What you will be doing As Head of Partnerships - North you will lead Historic England's grant giving and partnership-building work across northern England as well as our Business Management functions. You will do this by building confident and resilient Partnership Teams, who play an externally facing role to convene partners and champion heritage in the region, including the development and delivery of a pipeline of heritage grants. You will also lead the northern Business Management Teams responsible for ensuring compliance with agreed practices and standards in the delivery of grant-aid and our advice. Who we are looking for Experience of allocation and delivery of grant funding Experience of external partnering Experience of leading and developing dispersed and multi-disciplinary teams The ability to seek continuous improvement of internal processes Strategic thinking and seeing the big picture Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England want all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional virtual interview dates: In person Interview dates: 17th or 25th March 2026 Please follow the link for a full copy of the Job Description -
HAYPP GROUP We address one of the world's biggest problems - how to end smoking. There are 1,1 billion smokers in the world. Around 8 million people die every year from smoking related diseases. Our goal is to significantly reduce death rates, save lives and inspire people to choose smoke free enjoyment. How? By offering people other nicotine products online. Haypp Group is one of the Nordics' leading e commerce groups with eleven store brands, present in seven countries where we serve more than 1 million active consumers. Through brands such as Snusbolaget.se, etc., we sell nicotine pouches, Swedish style snus online as well as disposable vapes. With our headquarters located on Östgötagatan in Stockholm we are 300 team members mainly but not exclusively based in Sweden. Also, we are an innovative and fast moving company that is growing rapidly, driving sustainable business and are changing the world in the process. We are currently on an exciting expansion journey, converting more and more smokers to smoke free alternatives across all our markets globally. MEDIA PARTNERSHIPS Haypp Group is building something exciting within Retail Media and now we're expanding our UK footprint with our first dedicated Retail Media Manager in UK to take hands on ownership of our media offering in the UK market and play a key role in shaping our European retail media offering. This is a market leading role sitting close to the UK commercial partnership and e commerce business, combining strategic responsibility with operational execution. You will be the go to person for media partnerships in the UK, ensuring our UK media partnerships performance day to day, while also contributing to how retail media is built and scaled across Europe. THE ROLE As Retail Media Manager UK, you will be responsible for developing, managing, and growing Haypp Group's media partnerships in the UK, from planning to measurement and follow up. You'll work closely with the UK commercial partnerships and e commerce teams to align media activity with trading priorities, campaigns and seasonal peaks, always ensuring our campaigns drive brand and commercial performance for our partners. You'll also act as a key contributor within the European Retail Media Team, sharing best practices, insights, and helping evolve our retail media products and ways of working across markets. Key responsibilities Own and develop Haypp Group's UK media partnerships, acting as the primary point of contact for partners and stakeholders Drive revenue growth and long term value through strategic media and commercial partnerships Collaborate closely with the UK E commerce team to align media activity with commercial priorities, campaigns, and trading plans Work together with Commercial Partnerships and Insights teams to deliver data driven, high performing media solutions Contribute to the development of retail media products, pricing, packaging, and go to market strategies at a European level Analyse media performance, extract insights, and translate them into actionable recommendations for partners and internal teams WHAT WE'RE LOOKING FOR: We believe you are a commercially minded media professional who enjoys building relationships and shaping new opportunities. You likely have: 8+ years experience of Media/digital agency, brand and marketing team or platform media sales Experience developing client/platform/agency relationships within (retail) media, digital advertising, or commercial media roles Strong understanding of retail media as well as e commerce and performance marketing through to brand driven media solutions Proven ability to manage stakeholders across multiple teams and collaborate cross markets A data driven mindset with the ability to turn insights into clear recommendations Strong communication skills and confidence working with both internal teams and external partners Experience working within regulated industries is a strong plus, but not a requirement. Why join Haypp Group? Direct impact on how retail media is built and scaled in the UK Collaborative, international environment with strong growth ambitions Opportunity to shape a rapidly evolving retail media offering in a regulated category WHAT WE OFFER We are a value driven company with our values We team up, Innovation Drives Us, Inclusion and Non Hierarchy and Going the Extra Mile at the heartbeat of everything that we do. With us you can always expect to get help from people who want to achieve things together and to be able to speak your mind in every social constellation you are part of. We highly value all ideas no matter where they come from, and we are not afraid to try new things out. We are also welcoming, inclusive and everyone at Haypp Group has a voice. In addition, we seize opportunities by putting in hands on, hard work and celebrating when we reach our goals. With us, you should always feel safe, appreciated and valued but at the same time challenged and excited. SEND US YOUR APPLICATION TODAY! If this sounds like a place where you would want to contribute and grow, let us know you're interested by submitting your application! Haypp Group is committed to equality and diversity, and we welcome applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, and marital status. We want to offer you great recruitment experience, and if there is anything we can do to make you more comfortable in the process with us, please let us know. If you have any questions about the role or what it's like to work at Haypp Group in general, feel free to reach out to our responsible recruiter Lea Sjöstenat . We look forward to hearing from you!
Mar 06, 2026
Full time
HAYPP GROUP We address one of the world's biggest problems - how to end smoking. There are 1,1 billion smokers in the world. Around 8 million people die every year from smoking related diseases. Our goal is to significantly reduce death rates, save lives and inspire people to choose smoke free enjoyment. How? By offering people other nicotine products online. Haypp Group is one of the Nordics' leading e commerce groups with eleven store brands, present in seven countries where we serve more than 1 million active consumers. Through brands such as Snusbolaget.se, etc., we sell nicotine pouches, Swedish style snus online as well as disposable vapes. With our headquarters located on Östgötagatan in Stockholm we are 300 team members mainly but not exclusively based in Sweden. Also, we are an innovative and fast moving company that is growing rapidly, driving sustainable business and are changing the world in the process. We are currently on an exciting expansion journey, converting more and more smokers to smoke free alternatives across all our markets globally. MEDIA PARTNERSHIPS Haypp Group is building something exciting within Retail Media and now we're expanding our UK footprint with our first dedicated Retail Media Manager in UK to take hands on ownership of our media offering in the UK market and play a key role in shaping our European retail media offering. This is a market leading role sitting close to the UK commercial partnership and e commerce business, combining strategic responsibility with operational execution. You will be the go to person for media partnerships in the UK, ensuring our UK media partnerships performance day to day, while also contributing to how retail media is built and scaled across Europe. THE ROLE As Retail Media Manager UK, you will be responsible for developing, managing, and growing Haypp Group's media partnerships in the UK, from planning to measurement and follow up. You'll work closely with the UK commercial partnerships and e commerce teams to align media activity with trading priorities, campaigns and seasonal peaks, always ensuring our campaigns drive brand and commercial performance for our partners. You'll also act as a key contributor within the European Retail Media Team, sharing best practices, insights, and helping evolve our retail media products and ways of working across markets. Key responsibilities Own and develop Haypp Group's UK media partnerships, acting as the primary point of contact for partners and stakeholders Drive revenue growth and long term value through strategic media and commercial partnerships Collaborate closely with the UK E commerce team to align media activity with commercial priorities, campaigns, and trading plans Work together with Commercial Partnerships and Insights teams to deliver data driven, high performing media solutions Contribute to the development of retail media products, pricing, packaging, and go to market strategies at a European level Analyse media performance, extract insights, and translate them into actionable recommendations for partners and internal teams WHAT WE'RE LOOKING FOR: We believe you are a commercially minded media professional who enjoys building relationships and shaping new opportunities. You likely have: 8+ years experience of Media/digital agency, brand and marketing team or platform media sales Experience developing client/platform/agency relationships within (retail) media, digital advertising, or commercial media roles Strong understanding of retail media as well as e commerce and performance marketing through to brand driven media solutions Proven ability to manage stakeholders across multiple teams and collaborate cross markets A data driven mindset with the ability to turn insights into clear recommendations Strong communication skills and confidence working with both internal teams and external partners Experience working within regulated industries is a strong plus, but not a requirement. Why join Haypp Group? Direct impact on how retail media is built and scaled in the UK Collaborative, international environment with strong growth ambitions Opportunity to shape a rapidly evolving retail media offering in a regulated category WHAT WE OFFER We are a value driven company with our values We team up, Innovation Drives Us, Inclusion and Non Hierarchy and Going the Extra Mile at the heartbeat of everything that we do. With us you can always expect to get help from people who want to achieve things together and to be able to speak your mind in every social constellation you are part of. We highly value all ideas no matter where they come from, and we are not afraid to try new things out. We are also welcoming, inclusive and everyone at Haypp Group has a voice. In addition, we seize opportunities by putting in hands on, hard work and celebrating when we reach our goals. With us, you should always feel safe, appreciated and valued but at the same time challenged and excited. SEND US YOUR APPLICATION TODAY! If this sounds like a place where you would want to contribute and grow, let us know you're interested by submitting your application! Haypp Group is committed to equality and diversity, and we welcome applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, and marital status. We want to offer you great recruitment experience, and if there is anything we can do to make you more comfortable in the process with us, please let us know. If you have any questions about the role or what it's like to work at Haypp Group in general, feel free to reach out to our responsible recruiter Lea Sjöstenat . We look forward to hearing from you!
The British Library is one of the world's greatest research libraries and a global leader in knowledge, culture and learning. Home to more than 170 million items spanning manuscripts, books, digital collections, newspapers, sound and moving image, patents and the UK web archive, we are the custodian of the nation's intellectual heritage and a major cultural institution serving millions of people each year. We are now seeking an exceptional individual to become our next Chief Executive. This is a rare opportunity to lead a national institution of global significance, shaping its future at a time of technological transformation, renewed ambition and evolving public expectations. The Role As Chief Executive, you will provide strategic leadership and effective operational management across a complex, multidisciplinary organisation of approximately 1,600 colleagues. You will drive forward our Knowledge Matters strategy, ensuring the Library continues to open up its vast collection for research, inspiration and enjoyment. You will lead the modernisation of our services, strengthening digital capability, enhancing our infrastructure across St Pancras and Boston Spa, and supporting continued innovation in access, learning, culture and digital scholarship. You will oversee and steer the major expansion of the Library's iconic London headquarters due to open in 2031 . You will represent the Library nationally and internationally, strengthening relationships with government, research partners, cultural institutions, donors, and the wider global library community, and strengthening our national and international profile through effective stakeholder engagement, advocacy and partnerships. We are looking for someone who brings significant senior leadership experience at organisational scale, ideally in a complex public, cultural or knowledge based setting, alongside strong financial and operational management skills, a track record in digital transformation, and the ability to navigate an evolving information landscape. Excellent communication, advocacy and relationship building skills are essential, as well as a commitment to public purpose, access, research, learning and inclusion. Confidence working with diverse stakeholders, experience in leading change and managing risk, and a strong dedication to equality, diversity and inclusion, sustainability and the Library's decarbonisation agenda will be key to success in this role. All applications are being handled by our executive search partners at GatenbySanderson. For an informal and confidential conversation, please contact Lead Consultant, Emily Nevins, and Researcher, Emma French, via . The British Library values and celebrates diversity. We welcome applications from people of all backgrounds who share our commitment to public purpose, inclusion and widening access to knowledge. Closing Date: Monday 13th April 2026
Mar 06, 2026
Full time
The British Library is one of the world's greatest research libraries and a global leader in knowledge, culture and learning. Home to more than 170 million items spanning manuscripts, books, digital collections, newspapers, sound and moving image, patents and the UK web archive, we are the custodian of the nation's intellectual heritage and a major cultural institution serving millions of people each year. We are now seeking an exceptional individual to become our next Chief Executive. This is a rare opportunity to lead a national institution of global significance, shaping its future at a time of technological transformation, renewed ambition and evolving public expectations. The Role As Chief Executive, you will provide strategic leadership and effective operational management across a complex, multidisciplinary organisation of approximately 1,600 colleagues. You will drive forward our Knowledge Matters strategy, ensuring the Library continues to open up its vast collection for research, inspiration and enjoyment. You will lead the modernisation of our services, strengthening digital capability, enhancing our infrastructure across St Pancras and Boston Spa, and supporting continued innovation in access, learning, culture and digital scholarship. You will oversee and steer the major expansion of the Library's iconic London headquarters due to open in 2031 . You will represent the Library nationally and internationally, strengthening relationships with government, research partners, cultural institutions, donors, and the wider global library community, and strengthening our national and international profile through effective stakeholder engagement, advocacy and partnerships. We are looking for someone who brings significant senior leadership experience at organisational scale, ideally in a complex public, cultural or knowledge based setting, alongside strong financial and operational management skills, a track record in digital transformation, and the ability to navigate an evolving information landscape. Excellent communication, advocacy and relationship building skills are essential, as well as a commitment to public purpose, access, research, learning and inclusion. Confidence working with diverse stakeholders, experience in leading change and managing risk, and a strong dedication to equality, diversity and inclusion, sustainability and the Library's decarbonisation agenda will be key to success in this role. All applications are being handled by our executive search partners at GatenbySanderson. For an informal and confidential conversation, please contact Lead Consultant, Emily Nevins, and Researcher, Emma French, via . The British Library values and celebrates diversity. We welcome applications from people of all backgrounds who share our commitment to public purpose, inclusion and widening access to knowledge. Closing Date: Monday 13th April 2026
Deputy Head of Procurement & Supply Chain NEL PP - Our group of hospitals provide a huge range of clinical services to people in North East London and beyond.Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list. Over the last few months, NEL PP team have embarked on an ambitious journey to shape the strategic direction of the Department with a specific focus on up-skilling Commercial and 'soft skills'. We launched a Well Being and Training initiative to support our staff with the necessary management and people skills to thrive in this demanding environment and contribute towards a 'single team ethos'. Main duties of the job Supporting the Head of Procurement and Supply Chain, the post holder will lead and manage the operational aspects of the team. This includes ensuring the day-to-day function operates smoothly and that any issues are dealt with in a proactive and positive manner. The post holder will engage with all key stakeholders across the Trust and the wider North East London (NEL) Integrated Care System (ICS)/Integrated Care Board (ICB) to ensure commercial processes, resources and systems are fit for purpose and provide a modern efficient service, specific to HH. The post holder, in conjunction of the wider team, will design and implement new processes to support Homerton with its related procurement and supply chain functions, including, but not limited to its, contract register; structured savings plan; procurement work plan and standardisation plan. The post holder will support the team in a positive, inclusive and professional manner, ensuring a "customer focused ethic to both end users and external suppliers alike. The post holder will support the team to engage with NEL PP and our NEL ICS partners, where efficiencies and improved working can be realised, to the benefit of all organisations. The post holder will work closely with our partner to ensure their transactional procurement service meets the needs of the orginsation. You will ensure all resources are focused on continuing improvements, supplier rationalisation and delivering cash releasing savings. About us Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together. We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support aninclusive working environment. We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band. Job responsibilities We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below. Person Specification Education/Qualifications Level 4 (and full member) of the Chartered Institute of Procurement and Supply (CIPS) and equivalent work history Fellowship membership of CIPS Degree, Master's Degree or MBA/MPA Skills / Abilities Excellent persuasion, influencing and conflict resolution skills Highly motivated and conscientious Excellent team working, including team building and motivation Excellent sound commercial acumen Clear and effective communication Good analytical skills Self-confidence and the ability to be confident and convincing even in unfamiliar circumstances Excellent problem-solving skills Positive and engaging personality, especially when under tight deadlines Team leadership skills, adopting a flexible leadership style depending on the situation Ability to maintain a calm approach Ability to maintain clear and accurate records (attention to detail) Understanding of the principles of customer care Ability to work effectively with and commitment to the Equality Act Understanding and promotion of the Trust values Understanding the benefits of the commercial function across the Trust and the wider NEL PP. Understanding of Supply Chain functions within the NHS Understanding of the ICS functions within the NHS Understanding of the Central Commercial Function within the NHS Have exceptional partnership skills, with the capacity to work directly with clinical stakeholders and procurement and supply chain colleagues Experience Strong understanding of the various levers of unlocking value from commercial activities, such as sourcing, tendering, demand management, standardisation and contract management Understanding of the Public Contract Regulations, NHS standard terms and conditions and sound knowledge of contract law Evidence of delivering complex projects Experience of managing outsourcing and outsourced contracts Able to analyse and interpret complex data, as well as undertake market analysis Experience in a customer service environment Experience of working in pressurised and challenging environments Demonstrable experience of working within commercial functions and able to explain and present the benefits to users Experience working within the acute NHS and understanding of the context of potential changes and challenges facing the NHS Experience of working in the private sector Experience of the NHS Scan4Safety programme Understanding of Supply Chain Coordination Ltd. (SCCL) Understanding of the Cost Improvement Plan (CIP) Knowledge Knowledge of Data Protection (GDPR) and understanding of confidentiality requirements Knowledge of public contract regulations and current remodelling of these. Knowledge and experience of SFI's & SO's in public sector organisations Knowledge of NHS commercial systems such as Oracle, NHSSC, NHS SBS, Atamis. Other Able to work unsupervised using own initiative Able to meet deadlines Able to promote effectively the benefits of the Procurement and Supply Chain department Organisational skills Ability to build, develop and maintain professional relationships A commitment to promoting equality, diversity and inclusion Ability to manage change Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 06, 2026
Full time
Deputy Head of Procurement & Supply Chain NEL PP - Our group of hospitals provide a huge range of clinical services to people in North East London and beyond.Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list. Over the last few months, NEL PP team have embarked on an ambitious journey to shape the strategic direction of the Department with a specific focus on up-skilling Commercial and 'soft skills'. We launched a Well Being and Training initiative to support our staff with the necessary management and people skills to thrive in this demanding environment and contribute towards a 'single team ethos'. Main duties of the job Supporting the Head of Procurement and Supply Chain, the post holder will lead and manage the operational aspects of the team. This includes ensuring the day-to-day function operates smoothly and that any issues are dealt with in a proactive and positive manner. The post holder will engage with all key stakeholders across the Trust and the wider North East London (NEL) Integrated Care System (ICS)/Integrated Care Board (ICB) to ensure commercial processes, resources and systems are fit for purpose and provide a modern efficient service, specific to HH. The post holder, in conjunction of the wider team, will design and implement new processes to support Homerton with its related procurement and supply chain functions, including, but not limited to its, contract register; structured savings plan; procurement work plan and standardisation plan. The post holder will support the team in a positive, inclusive and professional manner, ensuring a "customer focused ethic to both end users and external suppliers alike. The post holder will support the team to engage with NEL PP and our NEL ICS partners, where efficiencies and improved working can be realised, to the benefit of all organisations. The post holder will work closely with our partner to ensure their transactional procurement service meets the needs of the orginsation. You will ensure all resources are focused on continuing improvements, supplier rationalisation and delivering cash releasing savings. About us Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together. We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support aninclusive working environment. We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band. Job responsibilities We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below. Person Specification Education/Qualifications Level 4 (and full member) of the Chartered Institute of Procurement and Supply (CIPS) and equivalent work history Fellowship membership of CIPS Degree, Master's Degree or MBA/MPA Skills / Abilities Excellent persuasion, influencing and conflict resolution skills Highly motivated and conscientious Excellent team working, including team building and motivation Excellent sound commercial acumen Clear and effective communication Good analytical skills Self-confidence and the ability to be confident and convincing even in unfamiliar circumstances Excellent problem-solving skills Positive and engaging personality, especially when under tight deadlines Team leadership skills, adopting a flexible leadership style depending on the situation Ability to maintain a calm approach Ability to maintain clear and accurate records (attention to detail) Understanding of the principles of customer care Ability to work effectively with and commitment to the Equality Act Understanding and promotion of the Trust values Understanding the benefits of the commercial function across the Trust and the wider NEL PP. Understanding of Supply Chain functions within the NHS Understanding of the ICS functions within the NHS Understanding of the Central Commercial Function within the NHS Have exceptional partnership skills, with the capacity to work directly with clinical stakeholders and procurement and supply chain colleagues Experience Strong understanding of the various levers of unlocking value from commercial activities, such as sourcing, tendering, demand management, standardisation and contract management Understanding of the Public Contract Regulations, NHS standard terms and conditions and sound knowledge of contract law Evidence of delivering complex projects Experience of managing outsourcing and outsourced contracts Able to analyse and interpret complex data, as well as undertake market analysis Experience in a customer service environment Experience of working in pressurised and challenging environments Demonstrable experience of working within commercial functions and able to explain and present the benefits to users Experience working within the acute NHS and understanding of the context of potential changes and challenges facing the NHS Experience of working in the private sector Experience of the NHS Scan4Safety programme Understanding of Supply Chain Coordination Ltd. (SCCL) Understanding of the Cost Improvement Plan (CIP) Knowledge Knowledge of Data Protection (GDPR) and understanding of confidentiality requirements Knowledge of public contract regulations and current remodelling of these. Knowledge and experience of SFI's & SO's in public sector organisations Knowledge of NHS commercial systems such as Oracle, NHSSC, NHS SBS, Atamis. Other Able to work unsupervised using own initiative Able to meet deadlines Able to promote effectively the benefits of the Procurement and Supply Chain department Organisational skills Ability to build, develop and maintain professional relationships A commitment to promoting equality, diversity and inclusion Ability to manage change Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 06, 2026
Full time
Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Salary: £26,409 - £27,711 Hours per week: 37 hours Interview date: Friday 20 March 2026 Recruitment - Empowering Talent Are you creative, organised, and passionate about delivering excellent customer service? Join our Wilts Promoting Partners team as a Traded Service Assistant and help us deliver high quality recruitment and DBS services to schools, charities, and local businesses across Wiltshire. In this fast paced, and rewarding role, you'll support the delivery of Wiltshire Council's external recruitment and DBS services. You'll be responsible for delivering a range of services including promoting job opportunities, creating engaging social media content, managing advertising campaigns, and ensuring the accurate processing of DBS checks. You'll also play a key role in supporting recruitment for senior roles, such as Head Teachers, and maintaining strong relationships with our traded service customers. You'll work closely with the Traded Service Coordinator and wider team to ensure our services are professional, reliable, and tailored to customer needs. From designing social media reels and posts to email campaigns and attending career events to managing invoicing, no two days will be the same. The successful candidate will feel relaxed and confident to take part in reels (videos) for our social media content and phoning potential new customers to promote our services. What we're looking for: A good standard of education (A Levels/National Diploma or equivalent experience) Strong digital and social media skills, with a creative flair for content creation Excellent communication and the ability to confidently multi task Knowledge of DBS processes and safeguarding requirements (or willingness to learn) Confident in using Microsoft Office applications A proactive, customer focused approach with great attention to detail. Although not essential, it would be considered an advantage to have a qualification in Digital Marketing and/or Business studies. If you're ready to make a difference and help shape the future of recruitment services in Wiltshire, we'd love to hear from you. The successful candidate will be required to undergo a DBS check to become a countersignatory for Wiltshire Council. This is non negotiable. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specification carefully before you apply as well as Our Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Georgina Bliha, Talent and Resourcing Manager here This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Mar 06, 2026
Full time
Salary: £26,409 - £27,711 Hours per week: 37 hours Interview date: Friday 20 March 2026 Recruitment - Empowering Talent Are you creative, organised, and passionate about delivering excellent customer service? Join our Wilts Promoting Partners team as a Traded Service Assistant and help us deliver high quality recruitment and DBS services to schools, charities, and local businesses across Wiltshire. In this fast paced, and rewarding role, you'll support the delivery of Wiltshire Council's external recruitment and DBS services. You'll be responsible for delivering a range of services including promoting job opportunities, creating engaging social media content, managing advertising campaigns, and ensuring the accurate processing of DBS checks. You'll also play a key role in supporting recruitment for senior roles, such as Head Teachers, and maintaining strong relationships with our traded service customers. You'll work closely with the Traded Service Coordinator and wider team to ensure our services are professional, reliable, and tailored to customer needs. From designing social media reels and posts to email campaigns and attending career events to managing invoicing, no two days will be the same. The successful candidate will feel relaxed and confident to take part in reels (videos) for our social media content and phoning potential new customers to promote our services. What we're looking for: A good standard of education (A Levels/National Diploma or equivalent experience) Strong digital and social media skills, with a creative flair for content creation Excellent communication and the ability to confidently multi task Knowledge of DBS processes and safeguarding requirements (or willingness to learn) Confident in using Microsoft Office applications A proactive, customer focused approach with great attention to detail. Although not essential, it would be considered an advantage to have a qualification in Digital Marketing and/or Business studies. If you're ready to make a difference and help shape the future of recruitment services in Wiltshire, we'd love to hear from you. The successful candidate will be required to undergo a DBS check to become a countersignatory for Wiltshire Council. This is non negotiable. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specification carefully before you apply as well as Our Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Georgina Bliha, Talent and Resourcing Manager here This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Career Choices Dewis Gyrfa Ltd
Cardiff, South Glamorgan
£56,500 to £62,554 per year, GPA is also committed to recognising and rewarding where our staff hold the "Gold Standard' accreditation relevant to their Specialism and offer a £5000 non-pensionable allowance to staff who have achieved this. Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 03/04/2026 About this job The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions focused people to join our team. Representing the best covenant in the UK we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost effective property services such as asset management, lifecycle replacement and workplace services. Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together: Striving for excellence - We always aim to deliver great results; Empowering through respect - We insist on fair treatment for all, always; Acting with integrity - We consistently do the right thing; Succeeding together - We rely on each other to achieve success. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ community. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. Key Responsibilities The Head of Compliance is responsible for reporting on all statutory compliance; keeping all relevant stakeholders (across Workplace Service Delivery (WSD), Workplace Service Assurance (WSA), Strategic Partner (JLL), Regional Supply Chain Partners (RSCPs), Capital Projects Compliance and Handover Manager), updated and working with these key stakeholders to assure compliance and governance for GPA and our Clients. Ultimately responsible for Statutory Compliance reporting for clients. They provide strategic direction, assurance, risk management and continuous improvement to ensure safety, legality and Regulatory adherence for all facilities, assets and contractor activities. Develop the statutory compliance strategy and policy framework for the organisation. Contribute to the creation, implementation and maintenance of policies, standards, SOPs and controls covering all statutory obligations (HSE, fire, gas/electrical safety, asbestos, legionella, water hygiene, lifting equipment, PUWER/LOLER, environmental, building regulations, planning, etc.). Providing assurance that all statutory compliance is completed and evidenced. Work with internal and external stakeholders to feed into supplier performance management. Develop and maintain a statutory compliance reporting framework for GPA clients. Leadership of the Compliance Team with line management responsibilities. Contribute to the leadership across the Assurance Team, deputising for the Head of Assurance where required. Additional Information Proud member of the Disability Confident employer scheme
Mar 06, 2026
Full time
£56,500 to £62,554 per year, GPA is also committed to recognising and rewarding where our staff hold the "Gold Standard' accreditation relevant to their Specialism and offer a £5000 non-pensionable allowance to staff who have achieved this. Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 03/04/2026 About this job The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions focused people to join our team. Representing the best covenant in the UK we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost effective property services such as asset management, lifecycle replacement and workplace services. Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together: Striving for excellence - We always aim to deliver great results; Empowering through respect - We insist on fair treatment for all, always; Acting with integrity - We consistently do the right thing; Succeeding together - We rely on each other to achieve success. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ community. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. Key Responsibilities The Head of Compliance is responsible for reporting on all statutory compliance; keeping all relevant stakeholders (across Workplace Service Delivery (WSD), Workplace Service Assurance (WSA), Strategic Partner (JLL), Regional Supply Chain Partners (RSCPs), Capital Projects Compliance and Handover Manager), updated and working with these key stakeholders to assure compliance and governance for GPA and our Clients. Ultimately responsible for Statutory Compliance reporting for clients. They provide strategic direction, assurance, risk management and continuous improvement to ensure safety, legality and Regulatory adherence for all facilities, assets and contractor activities. Develop the statutory compliance strategy and policy framework for the organisation. Contribute to the creation, implementation and maintenance of policies, standards, SOPs and controls covering all statutory obligations (HSE, fire, gas/electrical safety, asbestos, legionella, water hygiene, lifting equipment, PUWER/LOLER, environmental, building regulations, planning, etc.). Providing assurance that all statutory compliance is completed and evidenced. Work with internal and external stakeholders to feed into supplier performance management. Develop and maintain a statutory compliance reporting framework for GPA clients. Leadership of the Compliance Team with line management responsibilities. Contribute to the leadership across the Assurance Team, deputising for the Head of Assurance where required. Additional Information Proud member of the Disability Confident employer scheme
More than a mission, C2FO is a better financial system changing the way every business gains access to the working capital they need to thrive. At C2FO, everyone is an employee-owner which means we're all invested in our work and team members. We're a company of team players and self-starters finding new and innovative ways to get things done. If you're excited to learn, grow, and leave your mark on our fast-growing organization, C2FO may be the place for you. About C2FO Headquartered in Kansas City, USA, C2FO has more than 450 employees worldwide, with operations throughout North America, Europe, India, Asia Pacific, and Australia. C2FO is the world's largest on-demand working capital platform. Our mission is to ensure every business has the capital needed to thrive and we have delivered more than $445+ billion in funding to businesses since our founding. How do we do this? By providing fast, flexible, and equitable access to low-cost capital through our easy-to-use platform. We provide technology with a human touch, giving our customers the direct support they need and ensuring our team members have the tools, resources, and work environment they need to deliver on our promise to customers. With the C2FO platform, businesses worldwide have more working capital to fuel their growth, create jobs and develop new products. At C2FO, we take care of our customers and our people - the vital human capital that helps our customers thrive. That's why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits here. About the Role C2FO is seeking an experienced attorney with deep expertise in privacy, fintech, supply chain finance, and emerging financial technologies. This role will report directly to the General Counsel and will play a critical part in supporting C2FO's global legal, regulatory, and compliance initiatives across its innovative working capital and fintech platform. We are specifically looking for a qualified attorney licensed to practice law in the United Kingdom or the United States, with demonstrated experience advising fintech companies, financial institutions, or technology-driven financial platforms. This position will work closely with C2FO's legal, compliance, security, product, and engineering teams. We have offices in Kansas City, MO, London and Bristol, UK, but are open to candidates working remotely in the UK or US. This is a high-impact role supporting both existing and new product initiatives, including cutting-edge financial products at the intersection of supply chain finance, SaaS, embedded finance, and emerging technologies. Regulatory, Privacy, and Fintech Advisory Serve as the primary legal advisor on regulations applicable to C2FO's global fintech platform, including GDPR, US federal and state privacy laws, global data protection laws, financial services regulations, and digital asset and stablecoin regulatory frameworks. Monitor and interpret evolving regulatory requirements affecting fintech, supply chain finance, embedded finance, digital assets, and related emerging technologies. Advise internal stakeholders on legal and regulatory risks associated with new and existing financial products, including those involving digital payments, receivables finance, and blockchain-enabled solutions. Commercial, Financing, and Technology Transactions Draft, negotiate, and structure complex commercial, financing, and technology agreements with clients, financial institutions, and strategic partners, including: Supply chain finance agreements Bank partnership, funding, and servicing agreements Master Services Agreements (SaaS) Technology licensing and intellectual property agreements Vendor and strategic partner agreements Data processing agreements and cross-border data transfer arrangements Agreements involving fintech integrations, APIs, SDKs, and embedded finance solutions Agreements supporting emerging technologies, including digital assets. Product, Technology, and Emerging Technology Support Partner with product, engineering, and security teams to support the development and launch of fintech and emerging technology products. Provide legal guidance on issues relating to digital assets, payment systems, and emerging financial infrastructure. Review and advise on security policies, data governance frameworks, and technology risk management practices. Global Legal and Compliance Support Assist in managing global compliance programs and legal risk mitigation strategies. Manage and coordinate with external counsel in multiple jurisdictions, including the US, UK, and other international markets. Advise internal stakeholders on legal and regulatory risks and requirements associated with expansion into new geographies. Support cross-border transactions, regulatory inquiries, and strategic business initiatives. Provide practical, business-focused legal advice to internal stakeholders across all levels of the organization. Independently manage complex legal negotiations from initiation through execution. Remote with Hybrid Option: This position is primarily remote and requires a reliable internet connection in a private setting. Candidates residing in Kansas City, Bristol, or London have the option to work in a hybrid model, splitting time between home and our collaborative open-office environment with access to private meeting spaces as needed. Basic Qualifications Qualified attorney licensed to practice law in the United States (active state bar membership) or the United Kingdom (Solicitor qualified in England & Wales or equivalent). Juris Doctor (JD), LLB, or equivalent law degree from an accredited institution. Minimum 5+ years of relevant legal experience, preferably advising fintech companies, financial institutions, or technology platforms. Demonstrated experience advising on GDPR, UK GDPR, and global privacy and data protection laws. Experience drafting and negotiating complex commercial, technology, and financial agreements. Strong experience with supply chain finance, receivables finance, factoring, or structured finance transactions. Familiarity with emerging financial technologies, including blockchain. Experience advising on SaaS, cloud, and technology platform agreements. Experience supporting API-driven platforms, integrations, and SDK-based products. Strong understanding of global regulatory frameworks affecting fintech and digital financial products. Excellent negotiation, communication, and stakeholder management skills. Ability to work independently in a fast-paced, high-growth environment and manage multiple priorities effectively. Commitment to Diversity and Inclusion As an Equal Opportunity Employer, we not only value diversity and equality, but we also empower our team members to bring their authentic selves to work every day. Our goal is to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.
Mar 06, 2026
Full time
More than a mission, C2FO is a better financial system changing the way every business gains access to the working capital they need to thrive. At C2FO, everyone is an employee-owner which means we're all invested in our work and team members. We're a company of team players and self-starters finding new and innovative ways to get things done. If you're excited to learn, grow, and leave your mark on our fast-growing organization, C2FO may be the place for you. About C2FO Headquartered in Kansas City, USA, C2FO has more than 450 employees worldwide, with operations throughout North America, Europe, India, Asia Pacific, and Australia. C2FO is the world's largest on-demand working capital platform. Our mission is to ensure every business has the capital needed to thrive and we have delivered more than $445+ billion in funding to businesses since our founding. How do we do this? By providing fast, flexible, and equitable access to low-cost capital through our easy-to-use platform. We provide technology with a human touch, giving our customers the direct support they need and ensuring our team members have the tools, resources, and work environment they need to deliver on our promise to customers. With the C2FO platform, businesses worldwide have more working capital to fuel their growth, create jobs and develop new products. At C2FO, we take care of our customers and our people - the vital human capital that helps our customers thrive. That's why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits here. About the Role C2FO is seeking an experienced attorney with deep expertise in privacy, fintech, supply chain finance, and emerging financial technologies. This role will report directly to the General Counsel and will play a critical part in supporting C2FO's global legal, regulatory, and compliance initiatives across its innovative working capital and fintech platform. We are specifically looking for a qualified attorney licensed to practice law in the United Kingdom or the United States, with demonstrated experience advising fintech companies, financial institutions, or technology-driven financial platforms. This position will work closely with C2FO's legal, compliance, security, product, and engineering teams. We have offices in Kansas City, MO, London and Bristol, UK, but are open to candidates working remotely in the UK or US. This is a high-impact role supporting both existing and new product initiatives, including cutting-edge financial products at the intersection of supply chain finance, SaaS, embedded finance, and emerging technologies. Regulatory, Privacy, and Fintech Advisory Serve as the primary legal advisor on regulations applicable to C2FO's global fintech platform, including GDPR, US federal and state privacy laws, global data protection laws, financial services regulations, and digital asset and stablecoin regulatory frameworks. Monitor and interpret evolving regulatory requirements affecting fintech, supply chain finance, embedded finance, digital assets, and related emerging technologies. Advise internal stakeholders on legal and regulatory risks associated with new and existing financial products, including those involving digital payments, receivables finance, and blockchain-enabled solutions. Commercial, Financing, and Technology Transactions Draft, negotiate, and structure complex commercial, financing, and technology agreements with clients, financial institutions, and strategic partners, including: Supply chain finance agreements Bank partnership, funding, and servicing agreements Master Services Agreements (SaaS) Technology licensing and intellectual property agreements Vendor and strategic partner agreements Data processing agreements and cross-border data transfer arrangements Agreements involving fintech integrations, APIs, SDKs, and embedded finance solutions Agreements supporting emerging technologies, including digital assets. Product, Technology, and Emerging Technology Support Partner with product, engineering, and security teams to support the development and launch of fintech and emerging technology products. Provide legal guidance on issues relating to digital assets, payment systems, and emerging financial infrastructure. Review and advise on security policies, data governance frameworks, and technology risk management practices. Global Legal and Compliance Support Assist in managing global compliance programs and legal risk mitigation strategies. Manage and coordinate with external counsel in multiple jurisdictions, including the US, UK, and other international markets. Advise internal stakeholders on legal and regulatory risks and requirements associated with expansion into new geographies. Support cross-border transactions, regulatory inquiries, and strategic business initiatives. Provide practical, business-focused legal advice to internal stakeholders across all levels of the organization. Independently manage complex legal negotiations from initiation through execution. Remote with Hybrid Option: This position is primarily remote and requires a reliable internet connection in a private setting. Candidates residing in Kansas City, Bristol, or London have the option to work in a hybrid model, splitting time between home and our collaborative open-office environment with access to private meeting spaces as needed. Basic Qualifications Qualified attorney licensed to practice law in the United States (active state bar membership) or the United Kingdom (Solicitor qualified in England & Wales or equivalent). Juris Doctor (JD), LLB, or equivalent law degree from an accredited institution. Minimum 5+ years of relevant legal experience, preferably advising fintech companies, financial institutions, or technology platforms. Demonstrated experience advising on GDPR, UK GDPR, and global privacy and data protection laws. Experience drafting and negotiating complex commercial, technology, and financial agreements. Strong experience with supply chain finance, receivables finance, factoring, or structured finance transactions. Familiarity with emerging financial technologies, including blockchain. Experience advising on SaaS, cloud, and technology platform agreements. Experience supporting API-driven platforms, integrations, and SDK-based products. Strong understanding of global regulatory frameworks affecting fintech and digital financial products. Excellent negotiation, communication, and stakeholder management skills. Ability to work independently in a fast-paced, high-growth environment and manage multiple priorities effectively. Commitment to Diversity and Inclusion As an Equal Opportunity Employer, we not only value diversity and equality, but we also empower our team members to bring their authentic selves to work every day. Our goal is to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.
Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZG, UK Job Description Posted Tuesday 3 February 2026 at 01:00 We have an exciting opportunity for a Store Manager to join our store in Lakeside Kids! Being a Kids Store Manager is as much to do with the newest generation as it is with their parents. By developing and motivating a knowledgeable and passionate team, you can help create a seamless shopping experience for everyone involved. About the role - Nurturing a culture of delivering the most exceptional shopping experience on the high street making our little shoppers and their parents/guardians feel like they have had the best shopping journey from start to finish Coaching and developing your team to exceed every expectation in product knowledge, fit, style and care Leading by example in managing people at all levels Recruiting and training new talent Setting goals, achieving targets and driving KPIs Striving for operational excellence Celebrating achievements Promoting the schuh brand through our values: Authentic, Inclusive, Collaborative, Brave, Passionate, Unique Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines Liaising with HO Departments when needed Adhering to company policies and guidelines About the person - Enthusiastic, motivational and ready for anything Optimistic and energetic Prepared to work hard Passionate about retail/customer service/footwear Lead from the front Keen eye for detail and commerciality Proven track record of leadership Personal values align with company values Previous management experience in customer service and/or retail experience would be preferable. Full training will be given for the role. About the perks/benefits - Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work 34 days holiday (including bank holidays) each year with flexibility to buy and sell holidays Your birthday off to celebrate you Flexible working hours / contracts to work when suits you Perk platform for hundreds of discounts Manage, save and access your wages as you earn them to get paid your way Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services. A pension scheme to help you save for the future Development and progression opportunities across store and Head Office Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI Ability to unlock monthly monetary incentive based on store performance Opportunity to be a part of our company Purpose Groups About schuh - At schuh we are the 'Same but different'. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process. Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZG, UK
Mar 05, 2026
Full time
Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZG, UK Job Description Posted Tuesday 3 February 2026 at 01:00 We have an exciting opportunity for a Store Manager to join our store in Lakeside Kids! Being a Kids Store Manager is as much to do with the newest generation as it is with their parents. By developing and motivating a knowledgeable and passionate team, you can help create a seamless shopping experience for everyone involved. About the role - Nurturing a culture of delivering the most exceptional shopping experience on the high street making our little shoppers and their parents/guardians feel like they have had the best shopping journey from start to finish Coaching and developing your team to exceed every expectation in product knowledge, fit, style and care Leading by example in managing people at all levels Recruiting and training new talent Setting goals, achieving targets and driving KPIs Striving for operational excellence Celebrating achievements Promoting the schuh brand through our values: Authentic, Inclusive, Collaborative, Brave, Passionate, Unique Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines Liaising with HO Departments when needed Adhering to company policies and guidelines About the person - Enthusiastic, motivational and ready for anything Optimistic and energetic Prepared to work hard Passionate about retail/customer service/footwear Lead from the front Keen eye for detail and commerciality Proven track record of leadership Personal values align with company values Previous management experience in customer service and/or retail experience would be preferable. Full training will be given for the role. About the perks/benefits - Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work 34 days holiday (including bank holidays) each year with flexibility to buy and sell holidays Your birthday off to celebrate you Flexible working hours / contracts to work when suits you Perk platform for hundreds of discounts Manage, save and access your wages as you earn them to get paid your way Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services. A pension scheme to help you save for the future Development and progression opportunities across store and Head Office Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI Ability to unlock monthly monetary incentive based on store performance Opportunity to be a part of our company Purpose Groups About schuh - At schuh we are the 'Same but different'. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process. Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZG, UK
Are you an exceptional senior Bid Writer with a proven track record in generating income through high-quality complex bids? This organisation is looking for a Head of Bid Writing to join their team. Liverpool (Hybrid - ideally 2 days in the city centre office) £49,225 - £51,998 per annum Full-time (35 hours per week) 0.8 considered Brilliant benefits: 25 days annual leave plus your birthday off, Perkbox Platinum (discounts, rewards, eye care vouchers) Employee Assistance Programme, cycle to work scheme, e-car scheme and travel loans as well as ongoing learning and development. They are passionate about supporting your growth. About the organisation At this organisation, everything starts with potential. They exist to bridge the gap between education and employment, supporting young people and adults to move forward with confidence. Whether in schools, communities or prisons, their work opens doors - helping people build skills, find opportunities and shape brighter futures. The opportunity Are you an experienced bid writer ready to take the lead on high-value, complex tenders that genuinely change lives? They are looking for a Head of Bid Writing to drive their income growth and help extend their reach across the UK. This is a pivotal role where your work will directly support more people into education, training and employment. You'll lead on large-scale bids and tenders, working across multiple stakeholders and partnerships. You'll also shape and deliver a bid writing strategy that aligns with the charity's ambitious growth plans. What you'll be doing Leading the development of high-quality, competitive bids and tenders Managing complex submissions involving supply chains and multiple stakeholders Developing and implementing a clear, strategic bid writing approach Identifying and researching funding opportunities across public, private and third-sector sources Building strong relationships with funders, partners and internal teams Ensuring all submissions are compelling, compliant and delivered on time About you You'll be a confident and experienced bid professional who thrives on creating impactful, winning submissions. You'll bring: A strong track record of securing significant funding (six-figure bids) Experience working across a range of funding streams (e.g. government, local authorities, trusts, corporates) Exceptional attention to detail and the ability to craft clear, persuasive narratives Most importantly, you'll be motivated by purpose, committed to helping people overcome barriers and achieve their potential. Please send a copy of your profile or CV to Ellen Drummond at Charity People as a first step. Closing date: 9am on Wednesday the 25th March Interview: Thursday 16th April in Liverpool Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Mar 05, 2026
Full time
Are you an exceptional senior Bid Writer with a proven track record in generating income through high-quality complex bids? This organisation is looking for a Head of Bid Writing to join their team. Liverpool (Hybrid - ideally 2 days in the city centre office) £49,225 - £51,998 per annum Full-time (35 hours per week) 0.8 considered Brilliant benefits: 25 days annual leave plus your birthday off, Perkbox Platinum (discounts, rewards, eye care vouchers) Employee Assistance Programme, cycle to work scheme, e-car scheme and travel loans as well as ongoing learning and development. They are passionate about supporting your growth. About the organisation At this organisation, everything starts with potential. They exist to bridge the gap between education and employment, supporting young people and adults to move forward with confidence. Whether in schools, communities or prisons, their work opens doors - helping people build skills, find opportunities and shape brighter futures. The opportunity Are you an experienced bid writer ready to take the lead on high-value, complex tenders that genuinely change lives? They are looking for a Head of Bid Writing to drive their income growth and help extend their reach across the UK. This is a pivotal role where your work will directly support more people into education, training and employment. You'll lead on large-scale bids and tenders, working across multiple stakeholders and partnerships. You'll also shape and deliver a bid writing strategy that aligns with the charity's ambitious growth plans. What you'll be doing Leading the development of high-quality, competitive bids and tenders Managing complex submissions involving supply chains and multiple stakeholders Developing and implementing a clear, strategic bid writing approach Identifying and researching funding opportunities across public, private and third-sector sources Building strong relationships with funders, partners and internal teams Ensuring all submissions are compelling, compliant and delivered on time About you You'll be a confident and experienced bid professional who thrives on creating impactful, winning submissions. You'll bring: A strong track record of securing significant funding (six-figure bids) Experience working across a range of funding streams (e.g. government, local authorities, trusts, corporates) Exceptional attention to detail and the ability to craft clear, persuasive narratives Most importantly, you'll be motivated by purpose, committed to helping people overcome barriers and achieve their potential. Please send a copy of your profile or CV to Ellen Drummond at Charity People as a first step. Closing date: 9am on Wednesday the 25th March Interview: Thursday 16th April in Liverpool Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Get Staffed Online Recruitment Limited
Liverpool, Merseyside
Our client operates the city's waterfront event campus the interconnected M&S Bank Arena and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. Company Benefits Our client is an award-winning, world-class venue and their people are at the heart of everything that they do. Recognition and reward are of huge importance to them and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year they contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity they have three beehives on their campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role Are you interested in working in a unique, fun and exciting industry? Our client has an exciting opportunity for an experienced and skilled FM Professional to join their team as Assistant Head of FM. The successful candidate will be assisting the Head of Facilities Management with delivery of the FM and Venue Logistics function across the campus, therefore electrical skills and knowledge in this exciting sector are paramount to being successful in this role. In addition, the successful candidate will hold a minimum Level 3 Certificate in an Electrical or Mechanical Engineering discipline. Experience in the events industry is advantageous. Main duties of this role include: Supporting the Head of FM with contribution to the review of the strategies in response to changing business needs to deliver the FM and Energy strategy. Managing the FM function across our client ensuring that the building and its systems are maintained to the agreed standard and that all assets are maintained as per compliance and any relevant legislations. Managing the FME and VL teams to ensure that all processes are constantly reviewed and updated to ensure that the upkeep and maintenance of the campus are aligned with the events in tenancy. Deputizing for the FM Buildings and Contracts Manager and the Cleaning and Waste Manager when required. Reviewing of all emergency and standard operating procedures relating to FM to ensure that these are always relevant and proportionate to our client s operations. Our client highly values the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, they are looking for someone who has: Proven experience of, facilities management, project management, man management including contractors and budget management. Demonstrable strengths and experience in compliance and health and safety at a management level. Confident communicator, able to influence internal / external stakeholder management. Excellent organisational skills and ability to prioritise high volumes of work. Shows high levels of emotional intelligence and resilience. In addition, the candidate will need to be enthusiastic, like minded and complement our client s experienced and talented team. If you have drive, passion, ambition and wish to play a part in their continuing success story this could be just the job for you. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 20 March 2026 Interview Date: Week Commencing TBC Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Mar 05, 2026
Full time
Our client operates the city's waterfront event campus the interconnected M&S Bank Arena and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. Company Benefits Our client is an award-winning, world-class venue and their people are at the heart of everything that they do. Recognition and reward are of huge importance to them and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year they contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity they have three beehives on their campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role Are you interested in working in a unique, fun and exciting industry? Our client has an exciting opportunity for an experienced and skilled FM Professional to join their team as Assistant Head of FM. The successful candidate will be assisting the Head of Facilities Management with delivery of the FM and Venue Logistics function across the campus, therefore electrical skills and knowledge in this exciting sector are paramount to being successful in this role. In addition, the successful candidate will hold a minimum Level 3 Certificate in an Electrical or Mechanical Engineering discipline. Experience in the events industry is advantageous. Main duties of this role include: Supporting the Head of FM with contribution to the review of the strategies in response to changing business needs to deliver the FM and Energy strategy. Managing the FM function across our client ensuring that the building and its systems are maintained to the agreed standard and that all assets are maintained as per compliance and any relevant legislations. Managing the FME and VL teams to ensure that all processes are constantly reviewed and updated to ensure that the upkeep and maintenance of the campus are aligned with the events in tenancy. Deputizing for the FM Buildings and Contracts Manager and the Cleaning and Waste Manager when required. Reviewing of all emergency and standard operating procedures relating to FM to ensure that these are always relevant and proportionate to our client s operations. Our client highly values the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, they are looking for someone who has: Proven experience of, facilities management, project management, man management including contractors and budget management. Demonstrable strengths and experience in compliance and health and safety at a management level. Confident communicator, able to influence internal / external stakeholder management. Excellent organisational skills and ability to prioritise high volumes of work. Shows high levels of emotional intelligence and resilience. In addition, the candidate will need to be enthusiastic, like minded and complement our client s experienced and talented team. If you have drive, passion, ambition and wish to play a part in their continuing success story this could be just the job for you. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 20 March 2026 Interview Date: Week Commencing TBC Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
UNIVERSITY CENTRE SOMERSET COLLEGE GROUP
Bridgwater, Somerset
As part of the newly formed and ambitious UCS College Group, Bridgwater College is seeking a dynamic and passionate Deputy Head of Apprenticeships for Construction to play a key leadership role in shaping the future of education across our growing institution. This is an exciting opportunity to join a forward-thinking team committed to delivering high-quality, Apprentice-focused provision that supports outstanding outcomes and progression. The successful candidate will help drive innovation, champion excellence in teaching and learning, and ensure that Apprenticeships remain at the heart of our curriculum-transforming lives through education and empowering our learners to achieve their full potential. At UCS College Group, we are united by our mission: To transform lives and communities through exceptional education, innovative partnerships, and unwavering commitment to excellence. Join us in delivering a bold vision for education across Somerset and beyond. Job Purpose The appointed Deputy Head of Department will play a pivotal role in shaping and delivering high-quality provision across Apprenticeships through excellent leadership of curriculum teams and coordinating the operational delivery of our apprenticeship provision. Working collaboratively with the Assistant Principal and other members of the College Leadership Team, you will be a key figurehead in managing and supporting the continued success of the college. At the heart of the role is to support Bridgwater College in delivering its vision: achieving the four overarching strategic aims that have been developed in response to the current context of local, regional and national priorities. In addition, the role will influence our response to the climate emergency, digital transformation, and our continued work to strengthen equality, diversity, and inclusion for all. You will play a critical role in overseeing the operational day to day running of the department, whilst supporting the Assistant Principal in achieving departmental KPIs, appropriate financial contribution and implementing a robust curriculum plan that allows for growth, meeting the needs of our Apprentices and local, regional & national skills priorities. This is an exciting time for the college and our high-performing departments, and we are seeking a proactive, dynamic and experienced practitioner to be a part of our College Department Leadership Team and continue to relentlessly pursue the highest standards and outcomes for our students. We are passionate about teaching, learning and assessment and as such, critical to this post, the post-holder will need to be an excellent classroom practitioner, with the ability to develop and lead teaching & learning initiatives and pedagogical practice. Critical to the values of the UCS College Group, the Deputy Head position requires effective communication and people management skills. The ability to motivate, talent develop and unlock the potential of individuals and teams is critical. Being a strong team-player who is positively solution focused, with the ability to work collaboratively with leaders and managers across different areas is essential.
Mar 05, 2026
Full time
As part of the newly formed and ambitious UCS College Group, Bridgwater College is seeking a dynamic and passionate Deputy Head of Apprenticeships for Construction to play a key leadership role in shaping the future of education across our growing institution. This is an exciting opportunity to join a forward-thinking team committed to delivering high-quality, Apprentice-focused provision that supports outstanding outcomes and progression. The successful candidate will help drive innovation, champion excellence in teaching and learning, and ensure that Apprenticeships remain at the heart of our curriculum-transforming lives through education and empowering our learners to achieve their full potential. At UCS College Group, we are united by our mission: To transform lives and communities through exceptional education, innovative partnerships, and unwavering commitment to excellence. Join us in delivering a bold vision for education across Somerset and beyond. Job Purpose The appointed Deputy Head of Department will play a pivotal role in shaping and delivering high-quality provision across Apprenticeships through excellent leadership of curriculum teams and coordinating the operational delivery of our apprenticeship provision. Working collaboratively with the Assistant Principal and other members of the College Leadership Team, you will be a key figurehead in managing and supporting the continued success of the college. At the heart of the role is to support Bridgwater College in delivering its vision: achieving the four overarching strategic aims that have been developed in response to the current context of local, regional and national priorities. In addition, the role will influence our response to the climate emergency, digital transformation, and our continued work to strengthen equality, diversity, and inclusion for all. You will play a critical role in overseeing the operational day to day running of the department, whilst supporting the Assistant Principal in achieving departmental KPIs, appropriate financial contribution and implementing a robust curriculum plan that allows for growth, meeting the needs of our Apprentices and local, regional & national skills priorities. This is an exciting time for the college and our high-performing departments, and we are seeking a proactive, dynamic and experienced practitioner to be a part of our College Department Leadership Team and continue to relentlessly pursue the highest standards and outcomes for our students. We are passionate about teaching, learning and assessment and as such, critical to this post, the post-holder will need to be an excellent classroom practitioner, with the ability to develop and lead teaching & learning initiatives and pedagogical practice. Critical to the values of the UCS College Group, the Deputy Head position requires effective communication and people management skills. The ability to motivate, talent develop and unlock the potential of individuals and teams is critical. Being a strong team-player who is positively solution focused, with the ability to work collaboratively with leaders and managers across different areas is essential.
Job Title: Head of Region (North) (Partnerships, Relationship Management, External Engagement) Hours: Full Time, 36 hours per week Job Status: Permanent Location: Home based - with expectation of travel within area (North of England), and nationally where required. Salary: £64,786.99 Closing Date: 11.59pm on 10 March 2026. Please note that applications will be reviewed on a rolling basis and the advert will close once sufficient applicants have been identified. Interview Date(s): 18 and 19 March 2026. Interviews will take place in person in Leeds city centre. Candidates will also be invited to a virtual culture-based interview, and a meeting with fellow Heads of Region before decisions are made. Skills for Care the strategic workforce development and planning body for adult social care in England. We work with employers, Government and partners to ensure social care has the right people, skills and support required to deliver the highest quality care and support now and in the future. Find out more by taking a look at . This is an exciting time to join Skills for Care as our Head of Region for the North of England. Leading and managing a newly formed senior team of colleagues across the North of England, this post is pivotal to the successful delivery of the Skills for Care strategy, and annual business plan. The postholder must have a deep knowledge of the social care and health system and the insight and skill to apply Skills for Care's offer to create solutions for employers and stakeholders. The Head of Region will identify and engage key stakeholders, developing relationships in order to deliver Skills for Care's offer, gain insight and intelligence, and influence on behalf of Skills for Care and social care. Crucially they will be a skilled and experienced team leader who is able to motivate, develop and direct a skilled senior team. At Skills for Care, we are committed to creating a culture of Belonging, where all of our People are able to contribute to their full potential. All our People are expected to contribute towards the achievement of our aspirations for equality, equity, diversity and inclusion. To find out more please check our website (). At Skills for Care, we want our People to be representative of the society we support, this includes all equality characteristics such as age, ethnicity, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us with all the work that we do and ultimately supports the social care sector to provide the best quality care. We encourage applications from, but not limited to, people from minoritised ethnic backgrounds, people who identify as LGBTQ+ and people with disabilities. Candidates will always be selected based on experience and potential. - Information about reasonable adjustments We want all applicants to be able to fully participate in our selection processes. We welcome requests for adjustments to our recruitment and selection processes from applicants with disabilities, impairments, or health conditions, and will always consider support available in the recruitment process. Please contact our People Team via email () to discuss any adjustments that you may need.
Mar 05, 2026
Full time
Job Title: Head of Region (North) (Partnerships, Relationship Management, External Engagement) Hours: Full Time, 36 hours per week Job Status: Permanent Location: Home based - with expectation of travel within area (North of England), and nationally where required. Salary: £64,786.99 Closing Date: 11.59pm on 10 March 2026. Please note that applications will be reviewed on a rolling basis and the advert will close once sufficient applicants have been identified. Interview Date(s): 18 and 19 March 2026. Interviews will take place in person in Leeds city centre. Candidates will also be invited to a virtual culture-based interview, and a meeting with fellow Heads of Region before decisions are made. Skills for Care the strategic workforce development and planning body for adult social care in England. We work with employers, Government and partners to ensure social care has the right people, skills and support required to deliver the highest quality care and support now and in the future. Find out more by taking a look at . This is an exciting time to join Skills for Care as our Head of Region for the North of England. Leading and managing a newly formed senior team of colleagues across the North of England, this post is pivotal to the successful delivery of the Skills for Care strategy, and annual business plan. The postholder must have a deep knowledge of the social care and health system and the insight and skill to apply Skills for Care's offer to create solutions for employers and stakeholders. The Head of Region will identify and engage key stakeholders, developing relationships in order to deliver Skills for Care's offer, gain insight and intelligence, and influence on behalf of Skills for Care and social care. Crucially they will be a skilled and experienced team leader who is able to motivate, develop and direct a skilled senior team. At Skills for Care, we are committed to creating a culture of Belonging, where all of our People are able to contribute to their full potential. All our People are expected to contribute towards the achievement of our aspirations for equality, equity, diversity and inclusion. To find out more please check our website (). At Skills for Care, we want our People to be representative of the society we support, this includes all equality characteristics such as age, ethnicity, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us with all the work that we do and ultimately supports the social care sector to provide the best quality care. We encourage applications from, but not limited to, people from minoritised ethnic backgrounds, people who identify as LGBTQ+ and people with disabilities. Candidates will always be selected based on experience and potential. - Information about reasonable adjustments We want all applicants to be able to fully participate in our selection processes. We welcome requests for adjustments to our recruitment and selection processes from applicants with disabilities, impairments, or health conditions, and will always consider support available in the recruitment process. Please contact our People Team via email () to discuss any adjustments that you may need.
Deputy Head of Estates Operations and Compliance - MOC This is an exciting role to work as a key member of the Operational Estates Compliance Management Team. The successful candidate will need to have experience in an environment with complex hospital buildings and engineering services and be able to lead and motivate the team. You will need to work with minimal supervision have a thorough understanding of risk management and carry out technical audits. Main duties of the job Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk) Job responsibilities Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. Person Specification Qualifications Degree qualified together with membership of a relevant professional body Qualifications Formal Health & Safety qualification Experience Relevant experience in Estates/Facilities in the NHS Relevant experience in an environment with complex buildings and engineering service installations Highly developed specialist knowledge of hospital building and engineering services Working knowledge of NHS 'Best Practice' as set down in HTM and other similar documents Excellent understanding and evidenced application of Risk Assessment, Risk Management and Risk Treatment Planning Methodologies Experience of management of major capital development projects Experienced in the production and presentation of business cases at senior management level Management/Supervision/Co-ordination Skills Able to identify data for measurement of performance Knowledge Knowledge of Capital Procurement in the NHS. Understand the business planning process and requirements of the Capital Investment Module (CIM) Sound professional/technical knowledge of Estates issues (e.g. Health Technical Memoranda, Health Building Notes) Responsibility for Financial Resources Able to achieve financial balance, including setting agreed delegated levels of financial authority. Responsible for provision of cost effective and efficient operational Estates services Responsible for the appointment and management on site of many types of contractors across a wide range of disciplines communication Possess excellent interpersonal and presentation skills and have the ability to communicate at all levels within the organisation and with external agencies Able to develop and maintain relationships across a wide range of managers/clinicians, PFI Partners and staff at all levels Personal Qualities Self confident,willing to raise contentious issues whilst listening to others Personal Qualities Be well organised and able to use or develop appropriate administrative systems. Ability to think strategically. Management/Supervision/Co-ordination Skills Able to lead, motivate and co-ordinate a team Able to analyse and facilitate solutions for problems that may be multi-factorial and not have obvious solutions. Awareness of workforce planning, training and development Displays coaching style, team leadership and development skills Management/Supervision/Co-ordination Skills Able to assess the strategic impact of different options on the effectiveness of the organisation as a whole The formulation of long, medium and short term plans for the redeployment of departmental resources including assessment of impact on Risk, Trust Objectives, Staffing and Priorities Able to prioritise and monitor a heavy, varied and unpredictable workload on a day-to-day basis Management/Supervision/Co-ordination Skills Able to plan, prioritise and monitor the workload of staff and those contributing to project work Identification of relevant information and its sources Undertake audits of work to ensure that outcomes align with key objectives and standards Works with minimum supervision and is accountable for own actions and decisions within Trust Policies and Procedures Responsible for recruitment, selection, training and development and performance of estates staff Must possess a high degree of accuracy and attention to detail Able to write clearly, interpret highly complex information and write reports and Trust Policies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 05, 2026
Full time
Deputy Head of Estates Operations and Compliance - MOC This is an exciting role to work as a key member of the Operational Estates Compliance Management Team. The successful candidate will need to have experience in an environment with complex hospital buildings and engineering services and be able to lead and motivate the team. You will need to work with minimal supervision have a thorough understanding of risk management and carry out technical audits. Main duties of the job Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk) Job responsibilities Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. Person Specification Qualifications Degree qualified together with membership of a relevant professional body Qualifications Formal Health & Safety qualification Experience Relevant experience in Estates/Facilities in the NHS Relevant experience in an environment with complex buildings and engineering service installations Highly developed specialist knowledge of hospital building and engineering services Working knowledge of NHS 'Best Practice' as set down in HTM and other similar documents Excellent understanding and evidenced application of Risk Assessment, Risk Management and Risk Treatment Planning Methodologies Experience of management of major capital development projects Experienced in the production and presentation of business cases at senior management level Management/Supervision/Co-ordination Skills Able to identify data for measurement of performance Knowledge Knowledge of Capital Procurement in the NHS. Understand the business planning process and requirements of the Capital Investment Module (CIM) Sound professional/technical knowledge of Estates issues (e.g. Health Technical Memoranda, Health Building Notes) Responsibility for Financial Resources Able to achieve financial balance, including setting agreed delegated levels of financial authority. Responsible for provision of cost effective and efficient operational Estates services Responsible for the appointment and management on site of many types of contractors across a wide range of disciplines communication Possess excellent interpersonal and presentation skills and have the ability to communicate at all levels within the organisation and with external agencies Able to develop and maintain relationships across a wide range of managers/clinicians, PFI Partners and staff at all levels Personal Qualities Self confident,willing to raise contentious issues whilst listening to others Personal Qualities Be well organised and able to use or develop appropriate administrative systems. Ability to think strategically. Management/Supervision/Co-ordination Skills Able to lead, motivate and co-ordinate a team Able to analyse and facilitate solutions for problems that may be multi-factorial and not have obvious solutions. Awareness of workforce planning, training and development Displays coaching style, team leadership and development skills Management/Supervision/Co-ordination Skills Able to assess the strategic impact of different options on the effectiveness of the organisation as a whole The formulation of long, medium and short term plans for the redeployment of departmental resources including assessment of impact on Risk, Trust Objectives, Staffing and Priorities Able to prioritise and monitor a heavy, varied and unpredictable workload on a day-to-day basis Management/Supervision/Co-ordination Skills Able to plan, prioritise and monitor the workload of staff and those contributing to project work Identification of relevant information and its sources Undertake audits of work to ensure that outcomes align with key objectives and standards Works with minimum supervision and is accountable for own actions and decisions within Trust Policies and Procedures Responsible for recruitment, selection, training and development and performance of estates staff Must possess a high degree of accuracy and attention to detail Able to write clearly, interpret highly complex information and write reports and Trust Policies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 05, 2026
Full time
Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
The ACC Liverpool Group operates the city's waterfront event campus the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Company Benefits We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACCL have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity we have three beehives on our campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role Are you interested in working in a unique, fun and exciting industry We have an exciting opportunity for an experienced and skilled FM Professional to join our team as Assistant Head of FM. The successful candidate will be assisting the Head of Facilities Management with delivery of the FM and Venue Logistics function across the campus, therefore electrical skills and knowledge in this exciting sector are paramount to being successful in this role. In addition, the successful candidate will hold a minimum Level 3 Certificate in an Electrical or Mechanical Engineering discipline. Experience in the events industry is advantageous. Main duties of this role include: Supporting the Head of FM with contribution to the review of the strategies in response to changing business needs to deliver the FM and Energy strategy. Managing the FM function across The ACC Liverpool Group ensuring that the building and its systems are maintained to the agreed standard and that all assets are maintained as per compliance and any relevant legislations. Managing the FME and VL teams to ensure that all processes are constantly reviewed and updated to ensure that the upkeep and maintenance of the campus are aligned with the events in tenancy. Deputizing for the FM Buildings and Contracts Manager and the Cleaning and Waste Manager when required. Reviewing of all emergency and standard operating procedures relating to FM to ensure that these are always relevant and proportionate to ACC Liverpool s Group operations. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we are looking for someone who has: Proven experience of, facilities management, project management, man management including contractors and budget management. Demonstrable strengths and experience in compliance and health and safety at a management level. Confident communicator, able to influence internal / external stakeholder management. Excellent organisational skills and ability to prioritise high volumes of work. Shows high levels of emotional intelligence and resilience. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 20 March 2026 Interview Date: Week Commencing TBC Equality, Diversity and Inclusion The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Mar 05, 2026
Full time
The ACC Liverpool Group operates the city's waterfront event campus the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Company Benefits We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACCL have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity we have three beehives on our campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role Are you interested in working in a unique, fun and exciting industry We have an exciting opportunity for an experienced and skilled FM Professional to join our team as Assistant Head of FM. The successful candidate will be assisting the Head of Facilities Management with delivery of the FM and Venue Logistics function across the campus, therefore electrical skills and knowledge in this exciting sector are paramount to being successful in this role. In addition, the successful candidate will hold a minimum Level 3 Certificate in an Electrical or Mechanical Engineering discipline. Experience in the events industry is advantageous. Main duties of this role include: Supporting the Head of FM with contribution to the review of the strategies in response to changing business needs to deliver the FM and Energy strategy. Managing the FM function across The ACC Liverpool Group ensuring that the building and its systems are maintained to the agreed standard and that all assets are maintained as per compliance and any relevant legislations. Managing the FME and VL teams to ensure that all processes are constantly reviewed and updated to ensure that the upkeep and maintenance of the campus are aligned with the events in tenancy. Deputizing for the FM Buildings and Contracts Manager and the Cleaning and Waste Manager when required. Reviewing of all emergency and standard operating procedures relating to FM to ensure that these are always relevant and proportionate to ACC Liverpool s Group operations. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we are looking for someone who has: Proven experience of, facilities management, project management, man management including contractors and budget management. Demonstrable strengths and experience in compliance and health and safety at a management level. Confident communicator, able to influence internal / external stakeholder management. Excellent organisational skills and ability to prioritise high volumes of work. Shows high levels of emotional intelligence and resilience. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 20 March 2026 Interview Date: Week Commencing TBC Equality, Diversity and Inclusion The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
