Overview Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer service via live chat, email, phone and social media Be the first port of call for customer complaints and concerns to make sure that they're treated fairly Show proactiveness and ownership skills to solve customer problems Proactively spot patterns in the frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers' feedback and feature requests to the product team Support other members in the Operations team by being a point of contact and mentoring new joiners. We're looking for someone who: Has front line or back office banking experience Has experience in customer service in the financial services industry Is interested in how technology can improve people's lives Enjoys the startup environment Is customer focused Has a high level of organisation Has excellent written and verbal communication skills Has a high level of empathy and the ability to connect with other people What we offer: At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central Manchester. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People screen and quiz interview - 45 mins Technical interview challenge with the hiring manager - 45 mins Head of division interview - 45 mins Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. Hybrid Working At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in Manchester is a splendid space that serves as a valuable and potent resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices. Please bear in mind that this position entails working shifts over 5 days, totalling 37.5 hours per week. The shift schedule will be provided well in advance, typically spanning from 6 am to 10 pm. Diversity and Inclusion We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Feb 03, 2026
Full time
Overview Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer service via live chat, email, phone and social media Be the first port of call for customer complaints and concerns to make sure that they're treated fairly Show proactiveness and ownership skills to solve customer problems Proactively spot patterns in the frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers' feedback and feature requests to the product team Support other members in the Operations team by being a point of contact and mentoring new joiners. We're looking for someone who: Has front line or back office banking experience Has experience in customer service in the financial services industry Is interested in how technology can improve people's lives Enjoys the startup environment Is customer focused Has a high level of organisation Has excellent written and verbal communication skills Has a high level of empathy and the ability to connect with other people What we offer: At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central Manchester. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People screen and quiz interview - 45 mins Technical interview challenge with the hiring manager - 45 mins Head of division interview - 45 mins Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. Hybrid Working At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in Manchester is a splendid space that serves as a valuable and potent resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices. Please bear in mind that this position entails working shifts over 5 days, totalling 37.5 hours per week. The shift schedule will be provided well in advance, typically spanning from 6 am to 10 pm. Diversity and Inclusion We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
We are looking for a Store Manager to join Team OB in our Gunwharf Quays store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adheres to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 03, 2026
Full time
We are looking for a Store Manager to join Team OB in our Gunwharf Quays store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adheres to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Hours 22.20 Interview Intended interview dates: 12th / 13th February 2026 Details JOB TITLE: Head of Operations WORKING HOURS: 22.2 hours per week (0.6 FTE) CONTRACT TYPE: Permanent The LSE Students' an experienced and strategic leader to join our Senior Leadership Team as Head of Operations. This is a newly created position, offering an exciting opportunity to take senior oversight of our central teams and ensure the effective delivery of our operational functions. Reporting directly to the Chief Executive Officer, you will provide leadership and direction across finance, HR, governance, compliance, and risk management. Your work will underpin the Union's ability to deliver its strategic objectives and maintain high standards of accountability, transparency, and operational excellence. As Head of Operations, you will lead our finance and HR team, ensuring robust financial management, effective people practices, and strong governance frameworks. You will oversee budgeting, audits, and financial reporting, while promoting a positive and inclusive workplace culture. Acting as a key adviser to the Board of Trustees and relevant committees, you will also manage risk and data protection across the organisation. About Us LSESU is a vibrant, student led organisation committed to helping LSE students make the most of the life changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect. Who We Are Looking For We are looking for a candidate who combines strategic vision with operational expertise. You will bring a recognised accounting qualification and strong financial acumen, alongside experience in managing both finance and HR functions. Your knowledge of governance, compliance, and risk management frameworks will be essential, as will your ability to provide clear leadership and build effective relationships at all levels. You'll need excellent organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively. A commitment to equality, diversity, and inclusion is fundamental, together with an interest in working within a democratic, student led environment. Why Apply? As Head of Operations, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world's leading universities. We offer: 25 days of holiday per year (pro rata) Additional closure periods at Christmas and Easter Opportunities for professional development and growth Access to TOTUM (NUS) card, which provides a wide range of discounts Flexibility for work life balance How to Apply We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: Part 1: CV - Outlining your skills and experience to date. Part 2: Supporting Statement - A one page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. Part 3: Equal Opportunities Monitoring and Contact Form - This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. Closing date: Thursday 29 th January 2026 at 10am Intended interview dates: 12 th / 13 th February 2026 Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Feb 03, 2026
Full time
Hours 22.20 Interview Intended interview dates: 12th / 13th February 2026 Details JOB TITLE: Head of Operations WORKING HOURS: 22.2 hours per week (0.6 FTE) CONTRACT TYPE: Permanent The LSE Students' an experienced and strategic leader to join our Senior Leadership Team as Head of Operations. This is a newly created position, offering an exciting opportunity to take senior oversight of our central teams and ensure the effective delivery of our operational functions. Reporting directly to the Chief Executive Officer, you will provide leadership and direction across finance, HR, governance, compliance, and risk management. Your work will underpin the Union's ability to deliver its strategic objectives and maintain high standards of accountability, transparency, and operational excellence. As Head of Operations, you will lead our finance and HR team, ensuring robust financial management, effective people practices, and strong governance frameworks. You will oversee budgeting, audits, and financial reporting, while promoting a positive and inclusive workplace culture. Acting as a key adviser to the Board of Trustees and relevant committees, you will also manage risk and data protection across the organisation. About Us LSESU is a vibrant, student led organisation committed to helping LSE students make the most of the life changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect. Who We Are Looking For We are looking for a candidate who combines strategic vision with operational expertise. You will bring a recognised accounting qualification and strong financial acumen, alongside experience in managing both finance and HR functions. Your knowledge of governance, compliance, and risk management frameworks will be essential, as will your ability to provide clear leadership and build effective relationships at all levels. You'll need excellent organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively. A commitment to equality, diversity, and inclusion is fundamental, together with an interest in working within a democratic, student led environment. Why Apply? As Head of Operations, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world's leading universities. We offer: 25 days of holiday per year (pro rata) Additional closure periods at Christmas and Easter Opportunities for professional development and growth Access to TOTUM (NUS) card, which provides a wide range of discounts Flexibility for work life balance How to Apply We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: Part 1: CV - Outlining your skills and experience to date. Part 2: Supporting Statement - A one page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. Part 3: Equal Opportunities Monitoring and Contact Form - This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. Closing date: Thursday 29 th January 2026 at 10am Intended interview dates: 12 th / 13 th February 2026 Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Location Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Job description Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters : This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance to lead change , innovate , and make a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Essential criteria: Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Essential criteria: Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Desirable criteria: Master's degree preferred. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Feb 03, 2026
Full time
Location Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Job description Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters : This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance to lead change , innovate , and make a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Essential criteria: Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Essential criteria: Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Desirable criteria: Master's degree preferred. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Reporting to the Head of Business Engagement, the post holder will manage the Business Engagement team. The role will be an outward facing and relationship development role with responsibility for establishing and developing strategic relationships and partnerships between the University and the business community. The postholder will increase external business leaders' awareness and support for the University's strategic ambitions and contribution to the economy and be a point of contact for NI business bodies. This postholder will design and deliver a range of showcasing and networking events to provide platforms for students and staff to showcase their expertise to a local and global audience. About the person ESSENTIAL CRITERIA: 1. Degree (or equivalent qualification) in a relevant subject (e.g. Communications, Marketing or Business); OR Substantial relevantexperience. 2. Significant recent relevant experience within an (external) stakeholder engagement environment to include:- A proven track record of relationship management with a wide variety of high-level stakeholders for mutual benefit, including the creation and delivery of bespoke strategic projects.- A proven track record of relationship management with a business membership organisation or professional body for mutual benefit.- Extensive project management experience including the management of high profile, successful external facing events involving multiple stakeholders. 3. Extensive line management experience of leading and managing a team of professionals including setting objectives and monitoring progress to deliver results. 4. Demonstrable experience in developing, implementing and evaluating strategic plans to achieve strategic goals. 5. Demonstrably strong knowledge and understanding of the NI business landscape and the role of Queen's University Belfast within it. 6. Proven ability to successfully represent an organisation at a senior level with professionalism, integrity and authority in interactions with internal and external stakeholders. 7. Proven experience of budget preparation, analysis and reporting. 8. Evidence of ability to adapt to changing priorities, a proven track record of managing multiple tasks efficiently and a stron commitment to consistently delivering high-quality work under varying time constraints. 9. Excellent verbal, written and presentation skills with a demonstrable ability to work as part of a team or on own initiative. 10. Excellent IT skills (including Microsoft Office), and proficiency in remote meeting platforms such as MS Teams. 11. Willingness to travel, work irregular hours and flexibly when required in accordance with needs of the post. DESIRABLE CRITERIA: 1. Recent relevant experience within Further or Higher Education setting. 2. Experience of developing and utilising a CRM to manage relationships and develop new ways to meet the needs of stakeholders. 3. Demonstrable strong understanding of the higher education environment. What we offer Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with flexible working options, work-life balance initiatives and support for physical and mental health. You can find more detail on all of this and more on our website. Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality. For further information on our commitment to Equality, Diversity and Inclusion, please visit our website. If you are an international applicant and don't already hold a visa that permits you to take up the role you are applying for, please use the information provided on our website to self-assess whether the University is likely to be able to support a visa application.
Feb 03, 2026
Full time
Reporting to the Head of Business Engagement, the post holder will manage the Business Engagement team. The role will be an outward facing and relationship development role with responsibility for establishing and developing strategic relationships and partnerships between the University and the business community. The postholder will increase external business leaders' awareness and support for the University's strategic ambitions and contribution to the economy and be a point of contact for NI business bodies. This postholder will design and deliver a range of showcasing and networking events to provide platforms for students and staff to showcase their expertise to a local and global audience. About the person ESSENTIAL CRITERIA: 1. Degree (or equivalent qualification) in a relevant subject (e.g. Communications, Marketing or Business); OR Substantial relevantexperience. 2. Significant recent relevant experience within an (external) stakeholder engagement environment to include:- A proven track record of relationship management with a wide variety of high-level stakeholders for mutual benefit, including the creation and delivery of bespoke strategic projects.- A proven track record of relationship management with a business membership organisation or professional body for mutual benefit.- Extensive project management experience including the management of high profile, successful external facing events involving multiple stakeholders. 3. Extensive line management experience of leading and managing a team of professionals including setting objectives and monitoring progress to deliver results. 4. Demonstrable experience in developing, implementing and evaluating strategic plans to achieve strategic goals. 5. Demonstrably strong knowledge and understanding of the NI business landscape and the role of Queen's University Belfast within it. 6. Proven ability to successfully represent an organisation at a senior level with professionalism, integrity and authority in interactions with internal and external stakeholders. 7. Proven experience of budget preparation, analysis and reporting. 8. Evidence of ability to adapt to changing priorities, a proven track record of managing multiple tasks efficiently and a stron commitment to consistently delivering high-quality work under varying time constraints. 9. Excellent verbal, written and presentation skills with a demonstrable ability to work as part of a team or on own initiative. 10. Excellent IT skills (including Microsoft Office), and proficiency in remote meeting platforms such as MS Teams. 11. Willingness to travel, work irregular hours and flexibly when required in accordance with needs of the post. DESIRABLE CRITERIA: 1. Recent relevant experience within Further or Higher Education setting. 2. Experience of developing and utilising a CRM to manage relationships and develop new ways to meet the needs of stakeholders. 3. Demonstrable strong understanding of the higher education environment. What we offer Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with flexible working options, work-life balance initiatives and support for physical and mental health. You can find more detail on all of this and more on our website. Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality. For further information on our commitment to Equality, Diversity and Inclusion, please visit our website. If you are an international applicant and don't already hold a visa that permits you to take up the role you are applying for, please use the information provided on our website to self-assess whether the University is likely to be able to support a visa application.
MCS Group is looking for a Senior Automation Engineer to join our client's engineering team on a 6-month contract basis, supporting the acceleration of automated test coverage across their platform. This Automation Engineer will take on a highly hands-on, delivery-focused role, contributing directly to the design, implementation and maintenance of automated tests across critical user journeys, while helping to strengthen overall automation capability. As a Senior Automation Engineer, your primary focus will be on building high-quality automated tests that provide fast, meaningful feedback to engineering teams. The Role: Designing, writing and maintaining automated UI and API tests aligned to critical user journeys Enhancing and contributing to existing automation frameworks and patterns Reducing manual regression effort through reliable, maintainable automation Executing and debugging automated tests locally and within CI/CD pipelines Identifying, investigating and clearly documenting defects with appropriate supporting evidence Supporting sprint planning by providing estimates and input into test approaches Working closely with engineers to ensure quality is built in from the outset The Person You will have strong hands-on experience with modern test automation approaches. Experience with any of the following would be beneficial: TypeScript-based automation frameworks (such as Cypress, Playwright or equivalent) API testing using tools such as Postman or similar frameworks CI/CD pipelines (e.g. GitHub Actions, Azure DevOps, GitLab CI) SQL and data validation for backend and integration testing Git and pull request-based version control workflows Jira or similar issue tracking tools IR35: Outside Rate : Circa £400 per day Duration : 6 months Location: Belfast - hybrid (2 - 3 days per week in office) To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Jill Johnston, Head of IT Contracts, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Feb 03, 2026
Full time
MCS Group is looking for a Senior Automation Engineer to join our client's engineering team on a 6-month contract basis, supporting the acceleration of automated test coverage across their platform. This Automation Engineer will take on a highly hands-on, delivery-focused role, contributing directly to the design, implementation and maintenance of automated tests across critical user journeys, while helping to strengthen overall automation capability. As a Senior Automation Engineer, your primary focus will be on building high-quality automated tests that provide fast, meaningful feedback to engineering teams. The Role: Designing, writing and maintaining automated UI and API tests aligned to critical user journeys Enhancing and contributing to existing automation frameworks and patterns Reducing manual regression effort through reliable, maintainable automation Executing and debugging automated tests locally and within CI/CD pipelines Identifying, investigating and clearly documenting defects with appropriate supporting evidence Supporting sprint planning by providing estimates and input into test approaches Working closely with engineers to ensure quality is built in from the outset The Person You will have strong hands-on experience with modern test automation approaches. Experience with any of the following would be beneficial: TypeScript-based automation frameworks (such as Cypress, Playwright or equivalent) API testing using tools such as Postman or similar frameworks CI/CD pipelines (e.g. GitHub Actions, Azure DevOps, GitLab CI) SQL and data validation for backend and integration testing Git and pull request-based version control workflows Jira or similar issue tracking tools IR35: Outside Rate : Circa £400 per day Duration : 6 months Location: Belfast - hybrid (2 - 3 days per week in office) To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Jill Johnston, Head of IT Contracts, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Head of Central Operations Reference: JAN Location: Hybrid / Flexible - Sandy SG19, Bedford MK42 & Homeworking Salary: £51,549.00 - £55,035.00 Per Annum Contract: Permanent Hours: Full-Time, 37.5 hours per week Benefits: Pension Scheme, Life Assurance Scheme, 34 days' Annual Leave You'll love this role if you're excited about helping the UK's largest nature conservation workforce be the very best it can be. This is a rare opportunity to make a meaningful impact by bringing your expertise in central operations, workplace management, logistics and workforce support to a mission that matters for nature. This charity is looking for an inspiring leader with a strong track record of driving high performance, improving processes, and optimising workplace provision and strategy across multiple locations. You'll thrive in a values-led, inclusive organisation and be confident collaborating across a dispersed workforce to deliver results. This role holds the functional overview of the charity's UK Headquarters at in Sandy and Logistics in Bedford, and the delivery of UK-wide operational programmes. This is a hybrid working position using the following working pattern: two days per week in Sandy, SG19 one day per week on site at Logistics in Bedford, MK42 two days working from home. There will also be some infrequent travel and overnight stays to other sites across the UK. Essential skills, knowledge and experience: Demonstrable and proven experience of delivering operational, workplace and remote workforce optimisation and engagement programmes ability to positively influence change, work collaboratively and demonstrate credibility experience in creating and implementing effective workplace (offices and workplaces) strategies, including review, provision and utilisation analysis, monitoring and reporting experience of operations, estate improvements, maintaining compliance and leading estate development projects experience of programme and project management principles and application, including reporting leadership and people-management skills, with the ability to develop and support team members towards high performance understanding of how equality, diversity and inclusion enables an organisation to be successful Experience of working with, managing and incorporating volunteers as part of the team IWFM or equivalent qualifications Ability to delegate effectively, identifying team members' strengths and weaknesses to assign tasks appropriately and empower autonomy make pragmatic, reasoned and practical decisions, recommendations and alternative solutions based on sound analysis and logic understand and interpret technical reports, design briefs and works contracts, particularly those relating to building and infrastructure projects Commit to the hybrid working pattern This is a permanent role working 37.5 hours per week and may include (by exception) some out of hours working or call-outs. This employer is using a short application window for this role as they anticipate high interest and wish to give all applications the attention they deserve. Closing date: 23:59, Sunday, 8th February, though the right is reserved the right to extend if required. First interviews will be held on the 19th and 20th of February and second interviews from the 25th of February. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). Thie employer is committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, they need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, they are particularly interested in receiving your application. Our client is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This employer is a licenced sponsor. This role is not eligible for UK Visa Sponsorship. No agencies please.
Feb 03, 2026
Full time
Head of Central Operations Reference: JAN Location: Hybrid / Flexible - Sandy SG19, Bedford MK42 & Homeworking Salary: £51,549.00 - £55,035.00 Per Annum Contract: Permanent Hours: Full-Time, 37.5 hours per week Benefits: Pension Scheme, Life Assurance Scheme, 34 days' Annual Leave You'll love this role if you're excited about helping the UK's largest nature conservation workforce be the very best it can be. This is a rare opportunity to make a meaningful impact by bringing your expertise in central operations, workplace management, logistics and workforce support to a mission that matters for nature. This charity is looking for an inspiring leader with a strong track record of driving high performance, improving processes, and optimising workplace provision and strategy across multiple locations. You'll thrive in a values-led, inclusive organisation and be confident collaborating across a dispersed workforce to deliver results. This role holds the functional overview of the charity's UK Headquarters at in Sandy and Logistics in Bedford, and the delivery of UK-wide operational programmes. This is a hybrid working position using the following working pattern: two days per week in Sandy, SG19 one day per week on site at Logistics in Bedford, MK42 two days working from home. There will also be some infrequent travel and overnight stays to other sites across the UK. Essential skills, knowledge and experience: Demonstrable and proven experience of delivering operational, workplace and remote workforce optimisation and engagement programmes ability to positively influence change, work collaboratively and demonstrate credibility experience in creating and implementing effective workplace (offices and workplaces) strategies, including review, provision and utilisation analysis, monitoring and reporting experience of operations, estate improvements, maintaining compliance and leading estate development projects experience of programme and project management principles and application, including reporting leadership and people-management skills, with the ability to develop and support team members towards high performance understanding of how equality, diversity and inclusion enables an organisation to be successful Experience of working with, managing and incorporating volunteers as part of the team IWFM or equivalent qualifications Ability to delegate effectively, identifying team members' strengths and weaknesses to assign tasks appropriately and empower autonomy make pragmatic, reasoned and practical decisions, recommendations and alternative solutions based on sound analysis and logic understand and interpret technical reports, design briefs and works contracts, particularly those relating to building and infrastructure projects Commit to the hybrid working pattern This is a permanent role working 37.5 hours per week and may include (by exception) some out of hours working or call-outs. This employer is using a short application window for this role as they anticipate high interest and wish to give all applications the attention they deserve. Closing date: 23:59, Sunday, 8th February, though the right is reserved the right to extend if required. First interviews will be held on the 19th and 20th of February and second interviews from the 25th of February. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). Thie employer is committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, they need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, they are particularly interested in receiving your application. Our client is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This employer is a licenced sponsor. This role is not eligible for UK Visa Sponsorship. No agencies please.
About the role Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing-related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation. Key responsibilities Strategic Leadership and Service Development Lead delivery of The Passage s 3-year strategy as it relates to Community Services, ensuring services are preventative, trauma-informed, and outcomes-focused. Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster s homelessness strategy and wider system reform. The post holder will be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system-wide responses. Safeguarding, Risk and Community Impact Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. Lead locality management across services, including proactive management of anti-social behaviour (ASB) and community impact in a dense residential environment. Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage s values and legal responsibilities. Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage s reputation. Operational Leadership and People Management Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. Recruit, develop and retain high-performing teams, ensuring robust supervision, appraisal and development planning. Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. Champion co-production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. Primary Services and Resource Centre Operations Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. Work closely with Fundraising to support corporate volunteering and Kitchen Takeover initiatives, ensuring safe, high-quality delivery that enhances supporter engagement while protecting service users and staff. Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. Financial Management and Funding Stewardship Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. Oversee multiple funding streams, including large trusts, grant-giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. Support managers to understand and deliver against budgetary and income-related targets. Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. Monitoring, Evaluation and Impact Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. Analyse service data (e.g. In-Form) to identify trends, risks and opportunities for improvement. Produce high-quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. Work with Fundraising to showcase frontline work through supporter communications, social media and events. External Relations and Partnerships Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. Represent The Passage in multi-agency forums, contributing to system-wide solutions and best practice. Organisational Leadership Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. Provide reports to, and attend, Board and Committee meetings as required. Deputise for the Director of Housing & Services when appropriate. Role-model The Passage s values and commitment to dignity, respect and excellence. Work flexibly in line with organisational needs. Desired experience Experience Senior leadership experience within homelessness, housing-related support, social care, or a closely aligned sector, with responsibility for multiple frontline services and managers. Proven experience leading preventative or rapid-response services, such as homelessness prevention, assessment services, outreach, crisis response or equivalent, including partnership working with local authorities. Demonstrable experience of safeguarding leadership, including acting as a designated or senior safeguarding lead and managing complex risk, incident response and escalation. Experience of managing services in complex localities, including community impact, ASB, neighbour relations and working alongside security provision or comparable risk-managed environments. Experience of managing multiple funding streams, including trusts, grants, and/or commissioned services, with responsibility for compliance, reporting and supporting income generation. Knowledge and Skills Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective, high-quality service delivery and measurable outcomes. Excellent people management capability, including coaching senior managers, handling performance, and fostering a culture of accountability, learning and continuous improvement. Sound understanding of safeguarding, health & safety, and regulatory compliance, with the confidence to provide assurance across diverse services, including food provision and volunteer-involved activity. Highly developed partnership and influencing skills, able to build credibility with commissioners, funders, residents, corporate partners and senior stakeholders in a high-profile environment. Strong financial and analytical skills, including budget management, monitoring performance data, and producing clear, compelling reports that demonstrate impact to funders, boards and supporters. Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
Feb 03, 2026
Full time
About the role Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing-related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation. Key responsibilities Strategic Leadership and Service Development Lead delivery of The Passage s 3-year strategy as it relates to Community Services, ensuring services are preventative, trauma-informed, and outcomes-focused. Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster s homelessness strategy and wider system reform. The post holder will be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system-wide responses. Safeguarding, Risk and Community Impact Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. Lead locality management across services, including proactive management of anti-social behaviour (ASB) and community impact in a dense residential environment. Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage s values and legal responsibilities. Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage s reputation. Operational Leadership and People Management Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. Recruit, develop and retain high-performing teams, ensuring robust supervision, appraisal and development planning. Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. Champion co-production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. Primary Services and Resource Centre Operations Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. Work closely with Fundraising to support corporate volunteering and Kitchen Takeover initiatives, ensuring safe, high-quality delivery that enhances supporter engagement while protecting service users and staff. Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. Financial Management and Funding Stewardship Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. Oversee multiple funding streams, including large trusts, grant-giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. Support managers to understand and deliver against budgetary and income-related targets. Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. Monitoring, Evaluation and Impact Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. Analyse service data (e.g. In-Form) to identify trends, risks and opportunities for improvement. Produce high-quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. Work with Fundraising to showcase frontline work through supporter communications, social media and events. External Relations and Partnerships Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. Represent The Passage in multi-agency forums, contributing to system-wide solutions and best practice. Organisational Leadership Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. Provide reports to, and attend, Board and Committee meetings as required. Deputise for the Director of Housing & Services when appropriate. Role-model The Passage s values and commitment to dignity, respect and excellence. Work flexibly in line with organisational needs. Desired experience Experience Senior leadership experience within homelessness, housing-related support, social care, or a closely aligned sector, with responsibility for multiple frontline services and managers. Proven experience leading preventative or rapid-response services, such as homelessness prevention, assessment services, outreach, crisis response or equivalent, including partnership working with local authorities. Demonstrable experience of safeguarding leadership, including acting as a designated or senior safeguarding lead and managing complex risk, incident response and escalation. Experience of managing services in complex localities, including community impact, ASB, neighbour relations and working alongside security provision or comparable risk-managed environments. Experience of managing multiple funding streams, including trusts, grants, and/or commissioned services, with responsibility for compliance, reporting and supporting income generation. Knowledge and Skills Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective, high-quality service delivery and measurable outcomes. Excellent people management capability, including coaching senior managers, handling performance, and fostering a culture of accountability, learning and continuous improvement. Sound understanding of safeguarding, health & safety, and regulatory compliance, with the confidence to provide assurance across diverse services, including food provision and volunteer-involved activity. Highly developed partnership and influencing skills, able to build credibility with commissioners, funders, residents, corporate partners and senior stakeholders in a high-profile environment. Strong financial and analytical skills, including budget management, monitoring performance data, and producing clear, compelling reports that demonstrate impact to funders, boards and supporters. Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
Head of Central Operations Reference: JAN Location: Hybrid / Flexible RSPB UKHQ The Lodge Sandy SG19, Bedford MK42 & Homeworking Salary: £51,549.00 - £55,035.00 Per Annum Contract: Permanent Hours: Full-Time, 37.5 hours per week Benefits: Pension Scheme, Life Assurance Scheme, 34 days' Annual Leave You ll love this role if you re excited about helping the UK s largest nature conservation workforce be the very best it can be. This is a rare opportunity to make a meaningful impact by bringing your expertise in central operations, workplace management, logistics and workforce support to a mission that matters for nature. We re looking for an inspiring leader with a strong track record of driving high performance, improving processes, and optimising workplace provision and strategy across multiple locations. You ll thrive in a values-led, inclusive organisation and be confident collaborating across a dispersed workforce to deliver results. This role holds the functional overview of our UK Headquarters at The Lodge (Sandy, Bedfordshire) and Logistics in Bedford, and the delivery of UK-wide operational programmes. This is a hybrid working position using the following working pattern: two days per week at RSPB UKHQ in Sandy, Bedfordshire one day per week on site at Logistics in Bedford two days working from home. There will also be some infrequent travel and overnight stays to other RSPB sites across the UK. Essential skills, knowledge and experience: Demonstrable and proven experience of delivering operational, workplace and remote workforce optimisation and engagement programmes ability to positively influence change, work collaboratively and demonstrate credibility experience in creating and implementing effective workplace (offices and workplaces) strategies, including review, provision and utilisation analysis, monitoring and reporting experience of operations, estate improvements, maintaining compliance and leading estate development projects experience of programme and project management principles and application, including reporting leadership and people-management skills, with the ability to develop and support team members towards high performance understanding of how equality, diversity and inclusion enables an organisation to be successful Experience of working with, managing and incorporating volunteers as part of the team IWFM or equivalent qualifications Ability to delegate effectively, identifying team members strengths and weaknesses to assign tasks appropriately and empower autonomy make pragmatic, reasoned and practical decisions, recommendations and alternative solutions based on sound analysis and logic understand and interpret technical reports, design briefs and works contracts, particularly those relating to building and infrastructure projects Commit to the hybrid working pattern This is a permanent role working 37.5 hours per week and may include (by exception) some out of hours working or call-outs. We are using a short application window for this role as we anticipate high interest and wish to give all applications the attention they deserve. Closing date: 23:59, Sunday, 8th February, though we reserve the right to extend if required. First interviews will be held on the 19th and 20th of February and second interviews from the 25th of February. Details will be provided to successful applicants in advance. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. As part of this application process you will be asked to provide a copy of your CV and complete a full application including evidence on how you meet the skills, knowledge, and experience requested. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship. No agencies please.
Feb 03, 2026
Full time
Head of Central Operations Reference: JAN Location: Hybrid / Flexible RSPB UKHQ The Lodge Sandy SG19, Bedford MK42 & Homeworking Salary: £51,549.00 - £55,035.00 Per Annum Contract: Permanent Hours: Full-Time, 37.5 hours per week Benefits: Pension Scheme, Life Assurance Scheme, 34 days' Annual Leave You ll love this role if you re excited about helping the UK s largest nature conservation workforce be the very best it can be. This is a rare opportunity to make a meaningful impact by bringing your expertise in central operations, workplace management, logistics and workforce support to a mission that matters for nature. We re looking for an inspiring leader with a strong track record of driving high performance, improving processes, and optimising workplace provision and strategy across multiple locations. You ll thrive in a values-led, inclusive organisation and be confident collaborating across a dispersed workforce to deliver results. This role holds the functional overview of our UK Headquarters at The Lodge (Sandy, Bedfordshire) and Logistics in Bedford, and the delivery of UK-wide operational programmes. This is a hybrid working position using the following working pattern: two days per week at RSPB UKHQ in Sandy, Bedfordshire one day per week on site at Logistics in Bedford two days working from home. There will also be some infrequent travel and overnight stays to other RSPB sites across the UK. Essential skills, knowledge and experience: Demonstrable and proven experience of delivering operational, workplace and remote workforce optimisation and engagement programmes ability to positively influence change, work collaboratively and demonstrate credibility experience in creating and implementing effective workplace (offices and workplaces) strategies, including review, provision and utilisation analysis, monitoring and reporting experience of operations, estate improvements, maintaining compliance and leading estate development projects experience of programme and project management principles and application, including reporting leadership and people-management skills, with the ability to develop and support team members towards high performance understanding of how equality, diversity and inclusion enables an organisation to be successful Experience of working with, managing and incorporating volunteers as part of the team IWFM or equivalent qualifications Ability to delegate effectively, identifying team members strengths and weaknesses to assign tasks appropriately and empower autonomy make pragmatic, reasoned and practical decisions, recommendations and alternative solutions based on sound analysis and logic understand and interpret technical reports, design briefs and works contracts, particularly those relating to building and infrastructure projects Commit to the hybrid working pattern This is a permanent role working 37.5 hours per week and may include (by exception) some out of hours working or call-outs. We are using a short application window for this role as we anticipate high interest and wish to give all applications the attention they deserve. Closing date: 23:59, Sunday, 8th February, though we reserve the right to extend if required. First interviews will be held on the 19th and 20th of February and second interviews from the 25th of February. Details will be provided to successful applicants in advance. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. As part of this application process you will be asked to provide a copy of your CV and complete a full application including evidence on how you meet the skills, knowledge, and experience requested. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship. No agencies please.
We're on the hunt for an inspiring and driven STORE MANAGER to lead our WATFORD store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. How you'll add real value: Commercial mindset and analytical thinking - make your retail store a phenomenal success by delivering mind blowing KPI performances, use all the data available to take action that has an impact and forge a results driven ethos among the team Obsession for amazing service - create an experience in store that your customers can't wait to tell their friends and family about Great people management - recruit fantastic talent, support and develop your retail team and be confident and professional dealing situations Creative flair - WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show Exceptional organisation - set objectives and plan ahead, delegate effectively, mitigate risks and ensure the store is a safe place, be pro-active enabling the store to run like clockwork What's in it for you? A salary of £30,521per year Exciting KPI-related incentives and team initiatives 29 days holiday, including your bank holiday allowance An extra annual leave day each year, up to a total of 34days A paid day off for your birthday! 50% staff discount Workplace Pension Scheme Life Assurance Season Ticket Loan Wellbeing Programme through the brilliant, Retail Trust Thrive, our fantastic Learning & Development platform Reward Gateway, offering you great exclusive discounts and shopping cashback just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!) If you're currently a Store Manager in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more! Due to high volumes, we're unable to get in touch with every candidate to acknowledge your application, however we're grateful that you've taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views. Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.
Feb 03, 2026
Full time
We're on the hunt for an inspiring and driven STORE MANAGER to lead our WATFORD store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. How you'll add real value: Commercial mindset and analytical thinking - make your retail store a phenomenal success by delivering mind blowing KPI performances, use all the data available to take action that has an impact and forge a results driven ethos among the team Obsession for amazing service - create an experience in store that your customers can't wait to tell their friends and family about Great people management - recruit fantastic talent, support and develop your retail team and be confident and professional dealing situations Creative flair - WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show Exceptional organisation - set objectives and plan ahead, delegate effectively, mitigate risks and ensure the store is a safe place, be pro-active enabling the store to run like clockwork What's in it for you? A salary of £30,521per year Exciting KPI-related incentives and team initiatives 29 days holiday, including your bank holiday allowance An extra annual leave day each year, up to a total of 34days A paid day off for your birthday! 50% staff discount Workplace Pension Scheme Life Assurance Season Ticket Loan Wellbeing Programme through the brilliant, Retail Trust Thrive, our fantastic Learning & Development platform Reward Gateway, offering you great exclusive discounts and shopping cashback just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!) If you're currently a Store Manager in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more! Due to high volumes, we're unable to get in touch with every candidate to acknowledge your application, however we're grateful that you've taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views. Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 02, 2026
Full time
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
️ Lead the Charge in Securing Global Animal Health Are you ready to take the lead in defending a global veterinary business from evolving cyber threats? As our Cyber Defense Manager, you'll head up the Cyber Defence "Blue Team," driving operational excellence and strategic resilience across a complex, distributed digital landscape. Your leadership will directly support the secure delivery of veterinary care and innovation worldwide-protecting the systems that help animals live healthier lives. What You'll Do This is a hands-on leadership role where you'll shape and execute our cybersecurity strategy, working across IT, digital, and regional teams to embed a strong cyber culture and robust defenses. Key responsibilities include: Strategic Leadership: Own and evolve the security roadmap, including tooling optimisation and risk management. Secure Design & Architecture: Provide expert guidance across IT projects and infrastructure. Operational Oversight: Define and deploy control baselines, templates, and standards. Tooling & Effectiveness: Manage and monitor security operations tools such as Defender, Sentinel, Tenable, and CASB. Incident Response: Lead triage, coordinate crisis responses, and oversee post-incident reviews. Documentation & Governance: Maintain hardening guides, architecture diagrams, and lead working groups. Cross-Regional Alignment: Foster collaboration and consistency across global cybersecurity efforts. What You Bring Degree or equivalent experience in Information Security. Certifications such as Security+, CEH, CySA+, or Cloud Security Engineer. Extensive experience in cybersecurity, especially incident response and technical operations. Strong understanding of AWS and Azure cloud platforms. Familiarity with frameworks like NIST, ISO, COBIT, and OWASP. Proven success in leading and delivering security projects. Experience with PowerShell and automation. Consulting experience across IT and digital teams. Flexibility for occasional travel and out-of-hours support. Exposure to MxDR/SOC environments and advanced security protocols (SIEM, IDS/IPS, firewalls). Knowledge of GDPR, Cyber Essentials+, PCI-DSS, and other compliance standards. Strong grasp of data protection legislation (e.g., GDPR, Data Protection Act). Global Impact: Your leadership will help protect the digital infrastructure that supports veterinary care across continents. Strategic Influence: Shape the future of cybersecurity in a business that values innovation and resilience. Collaborative Culture: Work with passionate teams across IT, digital, and operations in a mission-driven environment. Ready to lead a team that defends what matters most? Apply now and help us build a safer, smarter future for global animal health. What We Offer: At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from Work-life balance 26 days annual leave Cycle to Work scheme Initiatives focused on employee wellbeing Pension Discretionary Bonus Discounted staff pet care Free Parking available at Head Office At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. IVC Evidensia UK IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. Any questions before applying? Speak to Jake Nicholls from our recruitment team who would be happy to help you with any questions you have before applying for this role.
Feb 02, 2026
Full time
️ Lead the Charge in Securing Global Animal Health Are you ready to take the lead in defending a global veterinary business from evolving cyber threats? As our Cyber Defense Manager, you'll head up the Cyber Defence "Blue Team," driving operational excellence and strategic resilience across a complex, distributed digital landscape. Your leadership will directly support the secure delivery of veterinary care and innovation worldwide-protecting the systems that help animals live healthier lives. What You'll Do This is a hands-on leadership role where you'll shape and execute our cybersecurity strategy, working across IT, digital, and regional teams to embed a strong cyber culture and robust defenses. Key responsibilities include: Strategic Leadership: Own and evolve the security roadmap, including tooling optimisation and risk management. Secure Design & Architecture: Provide expert guidance across IT projects and infrastructure. Operational Oversight: Define and deploy control baselines, templates, and standards. Tooling & Effectiveness: Manage and monitor security operations tools such as Defender, Sentinel, Tenable, and CASB. Incident Response: Lead triage, coordinate crisis responses, and oversee post-incident reviews. Documentation & Governance: Maintain hardening guides, architecture diagrams, and lead working groups. Cross-Regional Alignment: Foster collaboration and consistency across global cybersecurity efforts. What You Bring Degree or equivalent experience in Information Security. Certifications such as Security+, CEH, CySA+, or Cloud Security Engineer. Extensive experience in cybersecurity, especially incident response and technical operations. Strong understanding of AWS and Azure cloud platforms. Familiarity with frameworks like NIST, ISO, COBIT, and OWASP. Proven success in leading and delivering security projects. Experience with PowerShell and automation. Consulting experience across IT and digital teams. Flexibility for occasional travel and out-of-hours support. Exposure to MxDR/SOC environments and advanced security protocols (SIEM, IDS/IPS, firewalls). Knowledge of GDPR, Cyber Essentials+, PCI-DSS, and other compliance standards. Strong grasp of data protection legislation (e.g., GDPR, Data Protection Act). Global Impact: Your leadership will help protect the digital infrastructure that supports veterinary care across continents. Strategic Influence: Shape the future of cybersecurity in a business that values innovation and resilience. Collaborative Culture: Work with passionate teams across IT, digital, and operations in a mission-driven environment. Ready to lead a team that defends what matters most? Apply now and help us build a safer, smarter future for global animal health. What We Offer: At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from Work-life balance 26 days annual leave Cycle to Work scheme Initiatives focused on employee wellbeing Pension Discretionary Bonus Discounted staff pet care Free Parking available at Head Office At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. IVC Evidensia UK IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. Any questions before applying? Speak to Jake Nicholls from our recruitment team who would be happy to help you with any questions you have before applying for this role.
Lymm High School is a well-established, 11-18 comprehensive school with over 1950 students (400 in the 6th form) and exceptional resources, including 28 acres of beautiful grounds, a swimming pool, leisure complex and our own residential centre in Anglesey. We are a welcoming and supportive school, with a strong track record of excellent exam results both at KS4 and KS5. It is also a lovely place in which to work; in addition to good fortune with our physical surroundings, staff are exceptionally positive, committed and supportive. The role The Science department is made up of a strong and supportive team of experienced specialist teachers. Physics is a popular and growing subject at KS5 and there are healthy numbers opting for Separate Science at KS4. We are looking for an inspiring Head of Physics who is keenly interested in how young people learn, committed to high standards in teaching and learning and, with the support of the Head of Science, can lead the Physics department to even greater things. Your level of experience is less important to us than your willingness to learn and your drive and determination to improve outcomes and provision for young people. If, prior to submitting an application, you would like to see for yourself why we believe this is such a fabulous school in which to work and why the post itself is so exciting, then do not hesitate to contact us to arrange a phone call or a visit. Contact with any queries. This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this legal requirement. The successful applicant's appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check. At Lymm High School we recognise the positive value of diversity, promoting equality and celebrating inclusion. We welcome applications from people of all backgrounds. Key dates Closing date for application: 9am Monday 2 February Start Date: September 2026 or earlier if available Lymm High School, Oughtrington Lane, Lymm, WA13 0RB
Feb 02, 2026
Full time
Lymm High School is a well-established, 11-18 comprehensive school with over 1950 students (400 in the 6th form) and exceptional resources, including 28 acres of beautiful grounds, a swimming pool, leisure complex and our own residential centre in Anglesey. We are a welcoming and supportive school, with a strong track record of excellent exam results both at KS4 and KS5. It is also a lovely place in which to work; in addition to good fortune with our physical surroundings, staff are exceptionally positive, committed and supportive. The role The Science department is made up of a strong and supportive team of experienced specialist teachers. Physics is a popular and growing subject at KS5 and there are healthy numbers opting for Separate Science at KS4. We are looking for an inspiring Head of Physics who is keenly interested in how young people learn, committed to high standards in teaching and learning and, with the support of the Head of Science, can lead the Physics department to even greater things. Your level of experience is less important to us than your willingness to learn and your drive and determination to improve outcomes and provision for young people. If, prior to submitting an application, you would like to see for yourself why we believe this is such a fabulous school in which to work and why the post itself is so exciting, then do not hesitate to contact us to arrange a phone call or a visit. Contact with any queries. This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this legal requirement. The successful applicant's appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check. At Lymm High School we recognise the positive value of diversity, promoting equality and celebrating inclusion. We welcome applications from people of all backgrounds. Key dates Closing date for application: 9am Monday 2 February Start Date: September 2026 or earlier if available Lymm High School, Oughtrington Lane, Lymm, WA13 0RB
Find your next role with St John Ambulance. Role: Head of Philanthropy & Partnerships Location: London (hybrid, 2 days per week in the London office) Our offer to you We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: Competitive salary and pension scheme 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years Cycle to work scheme Electric Vehicle Scheme Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping About Us This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our purpose which is to put the power of first aid in everyone's hands so we're all closer to help in an emergency. We inspire the next generation with youth programmes and provide fully trained and equipped first aiders and ambulances for events. We provide expert training and supplies for first aid, health and safety and mental health. Plus free apps, guides and resources. As a charity that is part of the fabric of society, we are proud of our past and united in our efforts to inspire, empower and protect communities up and down the country. Job Summary We are seeking an experienced and strategic fundraising leader to shape and deliver a new long-term high value giving strategy, driving significant income growth across corporates, philanthropy, trusts, foundations and statutory funders. This pivotal role will reinvigorate our approach to high value fundraising aligning with our new organisational strategy and refreshed brand. To expand our pipeline, grow income and build sustainable partnerships and relationships and explore new funding opportunities. Key responsibilities include: Leading a high-performing team to deliver the annual plan and secure six-figure+ income Developing a clear, sustainable fundraising strategy and implementation roadmap across multiple income streams Creating compelling propositions and cases for support that align with our mission and strategic priorities Building and managing a strong pipeline of prospects with transparency and rigor About You Extensive fundraising expertise , including building and managing high-value donor pipelines, securing six-figure+ gifts, and developing strategic partnerships with corporate, trust, statutory, and philanthropic donors. Strong leadership and team management skills , with experience leading sizable teams, involving senior staff and volunteers, and working with fundraising boards. Strategic thinker and planner , with a proven ability to co-develop long-term high-value fundraising strategies, secure alternative funding, and translate goals into measurable plans. Highly skilled communicator and influencer , confident in presenting to senior stakeholders and Trustees, and adept at navigating and influencing within complex organisations. Proactive and values-driven , with strong negotiation, decision-making, and creative problem-solving skills; committed to driving income growth and innovation. Deep sector knowledge , including understanding of relevant fundraising markets, trends, and regulations, and able to lead with compassion, emotional intelligence, and openness to feedback. About the Role Develop and implement a three-year high-value fundraising strategy and roadmap , underpinned by research, insight, KPIs, and measurable milestones. Manage income and expenditure budgets , ensuring financial targets are met, risks are mitigated, and performance is tracked against KPIs. Lead relationship-building and networking efforts , cultivating a strong pipeline of prospects and donors including high net worth individuals, trusts, corporates, and major grantmakers. Inspire and engage organisational leaders, staff, and volunteers in the identification and stewardship of key funders, ensuring collaborative relationship management. Drive the development of tailored funding propositions , working cross-functionally to align funder interests with organisational programmes and long-term goals. Ensure operational excellence , through effective frameworks, processes, and compliance with legal, regulatory, and best practice standards. Provide values-led leadership , fostering team development, continuous improvement, and alignment with St John's compassionate leadership culture and strategic aims. Please see the job description for more detail (this can be viewed on our website or once you click apply) If you are a current St John Ambulance employee, please apply here: Click here For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion. St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role. Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Feb 02, 2026
Full time
Find your next role with St John Ambulance. Role: Head of Philanthropy & Partnerships Location: London (hybrid, 2 days per week in the London office) Our offer to you We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: Competitive salary and pension scheme 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years Cycle to work scheme Electric Vehicle Scheme Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping About Us This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our purpose which is to put the power of first aid in everyone's hands so we're all closer to help in an emergency. We inspire the next generation with youth programmes and provide fully trained and equipped first aiders and ambulances for events. We provide expert training and supplies for first aid, health and safety and mental health. Plus free apps, guides and resources. As a charity that is part of the fabric of society, we are proud of our past and united in our efforts to inspire, empower and protect communities up and down the country. Job Summary We are seeking an experienced and strategic fundraising leader to shape and deliver a new long-term high value giving strategy, driving significant income growth across corporates, philanthropy, trusts, foundations and statutory funders. This pivotal role will reinvigorate our approach to high value fundraising aligning with our new organisational strategy and refreshed brand. To expand our pipeline, grow income and build sustainable partnerships and relationships and explore new funding opportunities. Key responsibilities include: Leading a high-performing team to deliver the annual plan and secure six-figure+ income Developing a clear, sustainable fundraising strategy and implementation roadmap across multiple income streams Creating compelling propositions and cases for support that align with our mission and strategic priorities Building and managing a strong pipeline of prospects with transparency and rigor About You Extensive fundraising expertise , including building and managing high-value donor pipelines, securing six-figure+ gifts, and developing strategic partnerships with corporate, trust, statutory, and philanthropic donors. Strong leadership and team management skills , with experience leading sizable teams, involving senior staff and volunteers, and working with fundraising boards. Strategic thinker and planner , with a proven ability to co-develop long-term high-value fundraising strategies, secure alternative funding, and translate goals into measurable plans. Highly skilled communicator and influencer , confident in presenting to senior stakeholders and Trustees, and adept at navigating and influencing within complex organisations. Proactive and values-driven , with strong negotiation, decision-making, and creative problem-solving skills; committed to driving income growth and innovation. Deep sector knowledge , including understanding of relevant fundraising markets, trends, and regulations, and able to lead with compassion, emotional intelligence, and openness to feedback. About the Role Develop and implement a three-year high-value fundraising strategy and roadmap , underpinned by research, insight, KPIs, and measurable milestones. Manage income and expenditure budgets , ensuring financial targets are met, risks are mitigated, and performance is tracked against KPIs. Lead relationship-building and networking efforts , cultivating a strong pipeline of prospects and donors including high net worth individuals, trusts, corporates, and major grantmakers. Inspire and engage organisational leaders, staff, and volunteers in the identification and stewardship of key funders, ensuring collaborative relationship management. Drive the development of tailored funding propositions , working cross-functionally to align funder interests with organisational programmes and long-term goals. Ensure operational excellence , through effective frameworks, processes, and compliance with legal, regulatory, and best practice standards. Provide values-led leadership , fostering team development, continuous improvement, and alignment with St John's compassionate leadership culture and strategic aims. Please see the job description for more detail (this can be viewed on our website or once you click apply) If you are a current St John Ambulance employee, please apply here: Click here For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion. St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role. Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Overview Join us as a Head of Schools: Empower Futures! Do you want to work for a company where wellbeing is more than a word, it's a commitment? Somewhere where the person matters as much as the professional? Well at Progress Schools, that's just the approach we take. Our top-notch benefits go beyond the basics-enjoy access to discounted gym memberships, a free wellbeing app that is jam packed with fitness, yoga and mindfulness resources and dedicated counselling support. And because we know your passion is with pupils and not paperwork, we do everything we can to reduce the amount of surplus admin too. Your work-life balance matters. That's why we offer generous holidays, additional leave for foster carers and flexibility wherever possible. And why do we do this? Because when you thrive, so do our students. So we want to invest in your personal and professional growth as much as we do the young people who attend our schools. But that's not all, we also offer Professional Development: Support for professional qualifications, in-house training, including paid qualifications. Last year we invested approx. £3.5k per colleague! Financial Security: Death in Service Insurance providing four times your salary. Family-Friendly Policies: Enhanced Maternity/Paternity Leave. Health and Wellbeing Cashback: Access to Medicash for you and your dependants, covering the costs of eye tests, optical, dental, prescriptions, and holistic treatments up to £900 annually. Recognition Awards: Monthly, Quarterly, and Annual Recognition Awards. Referral Bonus: £500 for referring top talent. Exclusive Discounts: MiRewards benefits platform, offering loads of discounts and rewards Weekly drop ins with Senior Leaders: Connect, clarify and communicate with weekly drop-ins with our Managing Director and organisation SLT Group Connection: Annual Group conference and a comprehensive benefits review. Who are we looking for from you? Engagement Skills: Demonstrated ability to inspire and engage learners, supporting them in achieving their ambitions. Able to bring fresh ideas, creativity, and proactive leadership to both the classroom and wider school environment. Emotional Support: Passionate about making a tangible, positive difference in the lives of young people-particularly those requiring additional support. Academic Background: Degree in a relevant subject area is essential. Core Teaching Qualifications: QTS or QTLS (or an overseas equivalent) is required. NPQH or working towards it is desirable. Experience: Proven leadership experience in an educational setting (Head of Department, SLT, or Headteacher level), ideally within an alternative provision or similar setting. Experience managing staff teams and small school cohorts is essential. Teaching Subjects: Strong understanding and oversight of core subject delivery (English, Maths, Science), with a track record of improving teaching and learning outcomes. Knowledge: In-depth understanding of the alternative provision landscape, school compliance requirements, and Independent School Standards. Familiarity with working with learners with SEN and additional needs is key. Problem-Solving: Proactive in addressing challenges and implementing effective solutions to enhance pupil outcomes and operational efficiency. Communication: Strong interpersonal and professional communication skills with staff, learners, and external stakeholders. Promotion of Values: A clear commitment to upholding and promoting safeguarding, equality, diversity, wellbeing, and British values within the school community. Time Management: Excellent time management skills with the ability to balance leadership responsibilities, staff development, curriculum oversight, and regulatory compliance. About the School Progress Schools is part of The Progress Group, the Group is made up of six business units, each of which aspires to innovate, influence, and inspire others through high-quality and purposeful education and training. Progress Schools is a national group of 13 independent OFSTED-regulated schools. At Progress Schools - Thrapston we support approximately 35 pupils on roll to ensure that we can provide ample opportunities for children who need a nurturing, encouraging and supportive environment, specifically for those who will reintegrate back into a mainstream setting. The school consists of a core team of the Head of School, Deputy Head of School, five teachers, and five support staff. Further support is also provided by regional and national staff, who work with a number of schools across our group. How to Apply Ready to be a part of our journey? Submit your application with a brief note about your training philosophy by clicking APPLY. If you have any further queries, then please get in touch with our friendly recruitment team by emailing Let's redefine education together! Diversity and Inclusion The Progress Group is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status. All employment decisions are based on merit, job requirements, and business needs. Safeguarding We are committed to safeguarding and protecting all children and young people by implementing robust safer recruitment practices. For details of our commitment to safer recruitment please visit our website for further information. Note We are unable to provide Visa sponsorship for this role. Location Progress Schools Limited - Progress Schools Thrapston Cedar Drive, Thrapston
Feb 02, 2026
Full time
Overview Join us as a Head of Schools: Empower Futures! Do you want to work for a company where wellbeing is more than a word, it's a commitment? Somewhere where the person matters as much as the professional? Well at Progress Schools, that's just the approach we take. Our top-notch benefits go beyond the basics-enjoy access to discounted gym memberships, a free wellbeing app that is jam packed with fitness, yoga and mindfulness resources and dedicated counselling support. And because we know your passion is with pupils and not paperwork, we do everything we can to reduce the amount of surplus admin too. Your work-life balance matters. That's why we offer generous holidays, additional leave for foster carers and flexibility wherever possible. And why do we do this? Because when you thrive, so do our students. So we want to invest in your personal and professional growth as much as we do the young people who attend our schools. But that's not all, we also offer Professional Development: Support for professional qualifications, in-house training, including paid qualifications. Last year we invested approx. £3.5k per colleague! Financial Security: Death in Service Insurance providing four times your salary. Family-Friendly Policies: Enhanced Maternity/Paternity Leave. Health and Wellbeing Cashback: Access to Medicash for you and your dependants, covering the costs of eye tests, optical, dental, prescriptions, and holistic treatments up to £900 annually. Recognition Awards: Monthly, Quarterly, and Annual Recognition Awards. Referral Bonus: £500 for referring top talent. Exclusive Discounts: MiRewards benefits platform, offering loads of discounts and rewards Weekly drop ins with Senior Leaders: Connect, clarify and communicate with weekly drop-ins with our Managing Director and organisation SLT Group Connection: Annual Group conference and a comprehensive benefits review. Who are we looking for from you? Engagement Skills: Demonstrated ability to inspire and engage learners, supporting them in achieving their ambitions. Able to bring fresh ideas, creativity, and proactive leadership to both the classroom and wider school environment. Emotional Support: Passionate about making a tangible, positive difference in the lives of young people-particularly those requiring additional support. Academic Background: Degree in a relevant subject area is essential. Core Teaching Qualifications: QTS or QTLS (or an overseas equivalent) is required. NPQH or working towards it is desirable. Experience: Proven leadership experience in an educational setting (Head of Department, SLT, or Headteacher level), ideally within an alternative provision or similar setting. Experience managing staff teams and small school cohorts is essential. Teaching Subjects: Strong understanding and oversight of core subject delivery (English, Maths, Science), with a track record of improving teaching and learning outcomes. Knowledge: In-depth understanding of the alternative provision landscape, school compliance requirements, and Independent School Standards. Familiarity with working with learners with SEN and additional needs is key. Problem-Solving: Proactive in addressing challenges and implementing effective solutions to enhance pupil outcomes and operational efficiency. Communication: Strong interpersonal and professional communication skills with staff, learners, and external stakeholders. Promotion of Values: A clear commitment to upholding and promoting safeguarding, equality, diversity, wellbeing, and British values within the school community. Time Management: Excellent time management skills with the ability to balance leadership responsibilities, staff development, curriculum oversight, and regulatory compliance. About the School Progress Schools is part of The Progress Group, the Group is made up of six business units, each of which aspires to innovate, influence, and inspire others through high-quality and purposeful education and training. Progress Schools is a national group of 13 independent OFSTED-regulated schools. At Progress Schools - Thrapston we support approximately 35 pupils on roll to ensure that we can provide ample opportunities for children who need a nurturing, encouraging and supportive environment, specifically for those who will reintegrate back into a mainstream setting. The school consists of a core team of the Head of School, Deputy Head of School, five teachers, and five support staff. Further support is also provided by regional and national staff, who work with a number of schools across our group. How to Apply Ready to be a part of our journey? Submit your application with a brief note about your training philosophy by clicking APPLY. If you have any further queries, then please get in touch with our friendly recruitment team by emailing Let's redefine education together! Diversity and Inclusion The Progress Group is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status. All employment decisions are based on merit, job requirements, and business needs. Safeguarding We are committed to safeguarding and protecting all children and young people by implementing robust safer recruitment practices. For details of our commitment to safer recruitment please visit our website for further information. Note We are unable to provide Visa sponsorship for this role. Location Progress Schools Limited - Progress Schools Thrapston Cedar Drive, Thrapston
Post Head of Community Programmes Reports to Director, Blackheath Halls Responsible for Community Engagement Producer, freelance artists, creative teams, mentors and volunteers Contract Full-time 37 hours per week (part-time considered) Salary Dependent on experience. We are looking to recruit an experienced community engagement specialist to join our passionate and committed team, leading the management, development and delivery of our flagship community programme. Our ideal candidate has: Knowledge and experience of running community arts engagement projects Strong interpersonal skills, and enthusiasm for working with a wide range of people Experience of meeting and exceeding the expectations of donors and funders The ability to both think strategically and deliver on detail The belief that community arts activity has the ability to changes lives Overall Purpose of the Job To design and deliver projects enabling a broad spectrum of the local community to engage in the performing arts. Main Duties and Responsibilities Plan and deliver a year-round programme of opportunities for local people of all ages and abilities to engage in the arts Engage and manage professional artists to ensure the highest possible artistic standards and most beneficial creative process for participants Ensure projects attract and engage professional artists and community participants from the diversity of our local community Ensure projects and performances including Blackheath Halls Opera are produced to the highest standards Monitor and evaluate the success of projects, ensuring future events consider and build on feedback Oversee all general administration and financial processes for community projects Propose, monitor and achieve community project budgets Raise funds from a variety of sources to ensure the continuation of community programmes Work with colleagues to support the Friends and Patrons scheme, ensuring they understand how their donations help fund community programmes Support the Director as Safeguarding lead, ensuring professional artists are DBS checked and comply with Safeguarding procedures Ensure the safety of children and vulnerable adults is paramount when planning and delivering projects, completing event specific risk assessments as required Work with Trinity Laban staff and students to ensure that projects fulfil shared objectives, including students in projects as appropriate Work with colleagues to schedule space for rehearsals and performances Liaise with colleagues about front of house and technical requirements for projects Work with colleagues to provide copy and images for events and develop audience development strategies, social media and web coverage to maximise profile, participant numbers and audiences Be the primary advocate for Blackheath Halls' community activities within the staff team and wider community, including speaking at internal and external events and meetings Be familiar with and operate within Blackheath Halls' general rules, regulations and policies, including but not limited to those related to Health and Safety, Safeguarding, Data Protection and Equality, Diversity and Inclusion Undertake any other duties as reasonably requested by the Director
Feb 02, 2026
Full time
Post Head of Community Programmes Reports to Director, Blackheath Halls Responsible for Community Engagement Producer, freelance artists, creative teams, mentors and volunteers Contract Full-time 37 hours per week (part-time considered) Salary Dependent on experience. We are looking to recruit an experienced community engagement specialist to join our passionate and committed team, leading the management, development and delivery of our flagship community programme. Our ideal candidate has: Knowledge and experience of running community arts engagement projects Strong interpersonal skills, and enthusiasm for working with a wide range of people Experience of meeting and exceeding the expectations of donors and funders The ability to both think strategically and deliver on detail The belief that community arts activity has the ability to changes lives Overall Purpose of the Job To design and deliver projects enabling a broad spectrum of the local community to engage in the performing arts. Main Duties and Responsibilities Plan and deliver a year-round programme of opportunities for local people of all ages and abilities to engage in the arts Engage and manage professional artists to ensure the highest possible artistic standards and most beneficial creative process for participants Ensure projects attract and engage professional artists and community participants from the diversity of our local community Ensure projects and performances including Blackheath Halls Opera are produced to the highest standards Monitor and evaluate the success of projects, ensuring future events consider and build on feedback Oversee all general administration and financial processes for community projects Propose, monitor and achieve community project budgets Raise funds from a variety of sources to ensure the continuation of community programmes Work with colleagues to support the Friends and Patrons scheme, ensuring they understand how their donations help fund community programmes Support the Director as Safeguarding lead, ensuring professional artists are DBS checked and comply with Safeguarding procedures Ensure the safety of children and vulnerable adults is paramount when planning and delivering projects, completing event specific risk assessments as required Work with Trinity Laban staff and students to ensure that projects fulfil shared objectives, including students in projects as appropriate Work with colleagues to schedule space for rehearsals and performances Liaise with colleagues about front of house and technical requirements for projects Work with colleagues to provide copy and images for events and develop audience development strategies, social media and web coverage to maximise profile, participant numbers and audiences Be the primary advocate for Blackheath Halls' community activities within the staff team and wider community, including speaking at internal and external events and meetings Be familiar with and operate within Blackheath Halls' general rules, regulations and policies, including but not limited to those related to Health and Safety, Safeguarding, Data Protection and Equality, Diversity and Inclusion Undertake any other duties as reasonably requested by the Director
The James Watt Nanofabrication Centre (JWNC) conducts fundamental, applied, and commercial research, driving development, prototyping, and pilot production using advanced nanofabrication techniques. The Centre collaborates with over 90 national and international universities and research institutes and partners across 28 countries. Its key capabilities include plasma processing, electron beam lithography, photolithography, thin film deposition, and metrology. The University of Glasgow has over 45 years' experience of delivering micro- and nano-fabrication (and in particular electron-beam lithography) to develop solutions in processing, nanotechnology, nanoelectronics, optoelectronics, mm-wave & terahertz, bioengineering, biotechnology, lab-on-a-chip, cleantech & energy, photovoltaics, security & defence and a host of other applications. The JWNC presently has over £70+M of active research grants undertaking micro- and nano-fabrication. The Centre works closely with the University's wholly owned subsidiary, Kelvin Nanotechnology Ltd (KNT). KNT provides commercial access to the Centre's facilities and expertise for industry, governments, institutes and other universities. KNT has worked with more than 250 companies from 20 countries since its inception in 1998. Job Purpose The Head of Operations ensures the effective, sustainable and strategically aligned operation of the James Watt Nanofabrication Centre (JWNC), enabling world-class research and innovation. This role leads business planning, financial management, facilities operation and infrastructure development to optimise facility performance and support long-term growth. Through strong leadership and people management, the postholder fosters a high-performance culture, identifies opportunities for commercialisation and strategic advancement and builds effective partnerships with internal and external stakeholders. Working closely with the Head of Engineering and Process, the Head of Operations will ensure the JWNC is a safe, efficient and innovative environment, underpinned by robust operational systems and resources that support the Centre's technical and research excellence. Main Duties and Responsibilities People & Organisational Leadership Provide strong, visible leadership for the JWNC, promoting a culture of professionalism, collaboration, and continuous improvement across its operations. Effectively build and lead a high-performing team to deliver an effective and efficient service that aligns with JWNC/School/College/University objectives, ensuring clarity of roles, effective performance management, and staff development. Create an inclusive, engaged and motivated work environment that supports professional development and talent retention. Mentor and support team members, fostering a culture of accountability and continuous learning. Operational Leadership Provide overall leadership for JWNC operations, ensuring that the cleanroom and associated facilities are safe, reliable, and efficiently managed to deliver world-class research. Lead operational planning, scheduling, and service delivery to maximise user satisfaction and ensure compliance with University and statutory requirements. Overall responsibility for developing and embedding robust systems for health & safety, risk management, quality assurance, and compliance, ensuring these frameworks are consistently implemented and maintained. Monitor and enhance JWNC performance through data-driven analysis, implementing service improvements to drive utilisation, impact and cost effectiveness of the facility. Financial & Strategic Management Lead on JWNC's financial sustainability, including income generation, cost recovery, pricing structures, and budget management. Develop and deliver the JWNC Operational and Business Plans, aligned with University strategy and external partnerships. Identify and drive opportunities for commercialisation and strategic growth, ensuring JWNC remains competitive and future-focused. Manage contracts, commercial agreements, and relationships with industry partners, ensuring mutual benefit and financial resilience. Work collaboratively with colleagues within the School/College/University to enhance service delivery and ensure alignment with wider initiatives including the Technician Commitment and the Professional Services Career Framework. Infrastructure & Facilities Development Oversee lifecycle management of facilities and infrastructure, including equipment replacement, upgrades, and preventative maintenance. Make a leading contribution to capital projects and major developments, including the relocation of JWNC to the Critical Technologies Nanofabrication Facility (CTNF). Work with the Head of Engineering and Process to ensure facilities are future-proofed to meet evolving user needs through strategic planning and stakeholder engagement. Knowledge, Qualifications, Skills and Experience Knowledge/Qualifications Essential Scottish Credit and Qualification Framework level 9,10 or 11 (Ordinary/Honours Degree, Post Graduate Qualification), or equivalent, including being professionally qualified in relevant discipline, with a broad range of professional leadership experience in strategically important specialist areas. Ability to demonstrate the necessary strategic competencies required to undertake the duties associated with this level of post having acquired the necessary professional knowledge and leadership experience in a similar or number of different specialist roles. Extensive knowledge and experience of business functions, operational processes and compliance frameworks in a complex high technology environment. Desirable A PhD or equivalent research experience in Engineering or a closely related discipline. Skills Essential Demonstrable ability to provide strong operational and strategic leadership within a complex, high technology environment to ensure the delivery of a high-quality, customer focussed, efficient service. Excellent interpersonal and influencing skills, with the ability to build and manage relationships with diverse stakeholders, including industry partners and academic collaborators. Strong communication skills, both verbal and written, with the ability to tailor messaging to varied internal and external stakeholders. Strong business focus, with the ability to manage strategic relationships, understand organisational requirements and deliver strategic outcomes. Experience Essential Previous experience in senior operational leadership role, with a demonstrable ability to shape and deliver against strategic plans. Experience of effectively leading and managing people, promoting employee engagement and maintaining a motivated and productive workforce. Proven track record of delivering operational excellence and driving continuous improvement. Demonstrable experience in financial management, income generation and commercialisation activities. Demonstrable experience of values-led leadership. Experience of working collaboratively with senior colleagues to formulate, develop and deliver major projects and strategic priorities. Terms and Conditions Salary will be Grade 9, £59,966 - £67,468 per annum. This post is full time (35 hours per week) and open ended (permanent). As a valued member of our team, you can expect: A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared. An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook, benefits and discount packages. A flexible approach to working. A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University. We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community. We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too. Please visit our website for more information. Closing Date: 11 February 2026
Feb 02, 2026
Full time
The James Watt Nanofabrication Centre (JWNC) conducts fundamental, applied, and commercial research, driving development, prototyping, and pilot production using advanced nanofabrication techniques. The Centre collaborates with over 90 national and international universities and research institutes and partners across 28 countries. Its key capabilities include plasma processing, electron beam lithography, photolithography, thin film deposition, and metrology. The University of Glasgow has over 45 years' experience of delivering micro- and nano-fabrication (and in particular electron-beam lithography) to develop solutions in processing, nanotechnology, nanoelectronics, optoelectronics, mm-wave & terahertz, bioengineering, biotechnology, lab-on-a-chip, cleantech & energy, photovoltaics, security & defence and a host of other applications. The JWNC presently has over £70+M of active research grants undertaking micro- and nano-fabrication. The Centre works closely with the University's wholly owned subsidiary, Kelvin Nanotechnology Ltd (KNT). KNT provides commercial access to the Centre's facilities and expertise for industry, governments, institutes and other universities. KNT has worked with more than 250 companies from 20 countries since its inception in 1998. Job Purpose The Head of Operations ensures the effective, sustainable and strategically aligned operation of the James Watt Nanofabrication Centre (JWNC), enabling world-class research and innovation. This role leads business planning, financial management, facilities operation and infrastructure development to optimise facility performance and support long-term growth. Through strong leadership and people management, the postholder fosters a high-performance culture, identifies opportunities for commercialisation and strategic advancement and builds effective partnerships with internal and external stakeholders. Working closely with the Head of Engineering and Process, the Head of Operations will ensure the JWNC is a safe, efficient and innovative environment, underpinned by robust operational systems and resources that support the Centre's technical and research excellence. Main Duties and Responsibilities People & Organisational Leadership Provide strong, visible leadership for the JWNC, promoting a culture of professionalism, collaboration, and continuous improvement across its operations. Effectively build and lead a high-performing team to deliver an effective and efficient service that aligns with JWNC/School/College/University objectives, ensuring clarity of roles, effective performance management, and staff development. Create an inclusive, engaged and motivated work environment that supports professional development and talent retention. Mentor and support team members, fostering a culture of accountability and continuous learning. Operational Leadership Provide overall leadership for JWNC operations, ensuring that the cleanroom and associated facilities are safe, reliable, and efficiently managed to deliver world-class research. Lead operational planning, scheduling, and service delivery to maximise user satisfaction and ensure compliance with University and statutory requirements. Overall responsibility for developing and embedding robust systems for health & safety, risk management, quality assurance, and compliance, ensuring these frameworks are consistently implemented and maintained. Monitor and enhance JWNC performance through data-driven analysis, implementing service improvements to drive utilisation, impact and cost effectiveness of the facility. Financial & Strategic Management Lead on JWNC's financial sustainability, including income generation, cost recovery, pricing structures, and budget management. Develop and deliver the JWNC Operational and Business Plans, aligned with University strategy and external partnerships. Identify and drive opportunities for commercialisation and strategic growth, ensuring JWNC remains competitive and future-focused. Manage contracts, commercial agreements, and relationships with industry partners, ensuring mutual benefit and financial resilience. Work collaboratively with colleagues within the School/College/University to enhance service delivery and ensure alignment with wider initiatives including the Technician Commitment and the Professional Services Career Framework. Infrastructure & Facilities Development Oversee lifecycle management of facilities and infrastructure, including equipment replacement, upgrades, and preventative maintenance. Make a leading contribution to capital projects and major developments, including the relocation of JWNC to the Critical Technologies Nanofabrication Facility (CTNF). Work with the Head of Engineering and Process to ensure facilities are future-proofed to meet evolving user needs through strategic planning and stakeholder engagement. Knowledge, Qualifications, Skills and Experience Knowledge/Qualifications Essential Scottish Credit and Qualification Framework level 9,10 or 11 (Ordinary/Honours Degree, Post Graduate Qualification), or equivalent, including being professionally qualified in relevant discipline, with a broad range of professional leadership experience in strategically important specialist areas. Ability to demonstrate the necessary strategic competencies required to undertake the duties associated with this level of post having acquired the necessary professional knowledge and leadership experience in a similar or number of different specialist roles. Extensive knowledge and experience of business functions, operational processes and compliance frameworks in a complex high technology environment. Desirable A PhD or equivalent research experience in Engineering or a closely related discipline. Skills Essential Demonstrable ability to provide strong operational and strategic leadership within a complex, high technology environment to ensure the delivery of a high-quality, customer focussed, efficient service. Excellent interpersonal and influencing skills, with the ability to build and manage relationships with diverse stakeholders, including industry partners and academic collaborators. Strong communication skills, both verbal and written, with the ability to tailor messaging to varied internal and external stakeholders. Strong business focus, with the ability to manage strategic relationships, understand organisational requirements and deliver strategic outcomes. Experience Essential Previous experience in senior operational leadership role, with a demonstrable ability to shape and deliver against strategic plans. Experience of effectively leading and managing people, promoting employee engagement and maintaining a motivated and productive workforce. Proven track record of delivering operational excellence and driving continuous improvement. Demonstrable experience in financial management, income generation and commercialisation activities. Demonstrable experience of values-led leadership. Experience of working collaboratively with senior colleagues to formulate, develop and deliver major projects and strategic priorities. Terms and Conditions Salary will be Grade 9, £59,966 - £67,468 per annum. This post is full time (35 hours per week) and open ended (permanent). As a valued member of our team, you can expect: A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared. An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook, benefits and discount packages. A flexible approach to working. A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University. We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community. We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too. Please visit our website for more information. Closing Date: 11 February 2026
Service Delivery Administration Hub Manager. Permanent, 37 hours per week. Fire Service Headquarters / Hybrid Working. £34,434 to £37,280 per annum. Following a review of the service delivery administration function, an exciting opportunity has arisen for the post holder to be responsible for and manage the co-ordination and delivery of the Service Delivery Administration Hub. This role is key to ensure the administration service provided to the station-based service delivery function is efficient, visible and meets the needs of our customers including our operational crews and the communities we serve. We are looking for someone with varied previous administration and organisation experience, who shares our core values and is committed to providing an outstanding service. Experience of supervising and leading a team is desirable as this will be a key element of the role, managing a team across a number of different work locations. We offer an excellent package including generous holiday entitlement, family friendly policies, local government pension scheme, free onsite parking, Sports and Social Club with free use of gym, an Employee Assistance Program and car salary sacrifice scheme. The successful candidate will work a 37-hour week flexible working arrangement, including hybrid working. Whilst you will be required to work from our offices for parts of your initial training, after this you'll work both in the office and from home as part of our 'hybrid' working model. Therefore, applicants must have a reliable home internet connection. The post is subject to a Standard Disclosure and Barring Service Check. Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting around 950 firefighters who work round the clock, plus around 300 support staff, who help people and save lives. We are a caring organisation; we promote an environment of inclusivity and learning, and welcome people from all walks of life - just as long as you can show commitment to our values such as integrity and teamwork. For further details and to apply online please visit Closing date for all applications is Sunday 1st February 2026. We are an equal opportunities employer; we value and celebrate equality, diversity & neurodiversity and inclusion. We particularly welcome candidates from communities that are currently under-represented at WYFRS, including women, racially & ethnically diverse applicants and applicants with disabilities. We can offer support and adjustments for candidates and staff who experience barriers to work that result from health conditions or Specific Learning Differences, such as dyslexia. We are a 'Real Living Wage' employer. West Yorkshire Fire & Rescue Service are committed to the safeguarding of our staff, volunteers, visitors and the community we serve. This includes protecting vulnerable adults, children and young people from potential neglect and harm. All employees must share the same commitment.
Feb 02, 2026
Full time
Service Delivery Administration Hub Manager. Permanent, 37 hours per week. Fire Service Headquarters / Hybrid Working. £34,434 to £37,280 per annum. Following a review of the service delivery administration function, an exciting opportunity has arisen for the post holder to be responsible for and manage the co-ordination and delivery of the Service Delivery Administration Hub. This role is key to ensure the administration service provided to the station-based service delivery function is efficient, visible and meets the needs of our customers including our operational crews and the communities we serve. We are looking for someone with varied previous administration and organisation experience, who shares our core values and is committed to providing an outstanding service. Experience of supervising and leading a team is desirable as this will be a key element of the role, managing a team across a number of different work locations. We offer an excellent package including generous holiday entitlement, family friendly policies, local government pension scheme, free onsite parking, Sports and Social Club with free use of gym, an Employee Assistance Program and car salary sacrifice scheme. The successful candidate will work a 37-hour week flexible working arrangement, including hybrid working. Whilst you will be required to work from our offices for parts of your initial training, after this you'll work both in the office and from home as part of our 'hybrid' working model. Therefore, applicants must have a reliable home internet connection. The post is subject to a Standard Disclosure and Barring Service Check. Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting around 950 firefighters who work round the clock, plus around 300 support staff, who help people and save lives. We are a caring organisation; we promote an environment of inclusivity and learning, and welcome people from all walks of life - just as long as you can show commitment to our values such as integrity and teamwork. For further details and to apply online please visit Closing date for all applications is Sunday 1st February 2026. We are an equal opportunities employer; we value and celebrate equality, diversity & neurodiversity and inclusion. We particularly welcome candidates from communities that are currently under-represented at WYFRS, including women, racially & ethnically diverse applicants and applicants with disabilities. We can offer support and adjustments for candidates and staff who experience barriers to work that result from health conditions or Specific Learning Differences, such as dyslexia. We are a 'Real Living Wage' employer. West Yorkshire Fire & Rescue Service are committed to the safeguarding of our staff, volunteers, visitors and the community we serve. This includes protecting vulnerable adults, children and young people from potential neglect and harm. All employees must share the same commitment.
Overview We are partnering with one of the world's largest transport and logistics companies (revenue +£70 billion, operating in 50+ countries, employing 200,000+ people). Our client is seeking an experienced Head of Public Affairs (UK & Ireland) to manage relationships with parliament, industry bodies, and political stakeholders, driving strategic advocacy and policy influence. About the Role As Head of Public Affairs, you will lead the development and delivery of effective advocacy strategies that align with corporate objectives. This is a unique opportunity to join a global organisation known for innovation, professionalism, and commitment to sustainability, social responsibility, and environmental protection. Key responsibilities Development and identification of relationships with key stakeholders, as well as strategic influence on specific policy or legislation proposals to promote the company's policy concerns and achieve corporate strategic objectives Support the Leadership Team for UK & Ireland and the Vice President with annual planning and strategy to deliver effective advocacy to achieve desired corporate and local outcomes Maintaining awareness of key policy areas and issues whilst liaising closely with the company's colleagues to ensure the greatest level of efficacy in delivering the company's advocacy Management, organisation and attendance of relevant parliamentary events to provide opportunities to meet and influence stakeholders Support and coaching of colleagues to deliver content on key issues at the government level or trade associations and ensure communication and knowledge on current political affairs in the UK & Ireland and other company stakeholders, as well as delivering analysis and reports on key information Key requirements Significant experience in managing public affairs for a complex organisation, with experience within a corporate Preferred - experience working with politicians and civil servants is a necessity and ideally, a good understanding of the UK & Ireland parliament structures, committees and processes The ability to prioritise and plan heavy workloads whilst maintaining the highest quality Proficiency in written and verbal communication skills and the capacity to communicate complex ideas to a range of audiences Effective team player with a skill set to fit a variety of situations An understanding of the chemical industry is desired but not required and a background in energy or sustainability would be preferable If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team, including a copy of your CV as soon as possible via the form below. Hanson Search is a leading talent advisory and executive search consultancy with consultants based across the UAE, UK, USA, and Europe. We specialise in business-critical roles that drive revenue, reputation, and risk, with dedicated teams in Communications, Government Relations, Financial Communications, Public Affairs, Marketing, Digital Marketing, Sustainability, Investor Relations and C-Suite recruitment. Please click here to find out more about Hanson Search. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Feb 02, 2026
Full time
Overview We are partnering with one of the world's largest transport and logistics companies (revenue +£70 billion, operating in 50+ countries, employing 200,000+ people). Our client is seeking an experienced Head of Public Affairs (UK & Ireland) to manage relationships with parliament, industry bodies, and political stakeholders, driving strategic advocacy and policy influence. About the Role As Head of Public Affairs, you will lead the development and delivery of effective advocacy strategies that align with corporate objectives. This is a unique opportunity to join a global organisation known for innovation, professionalism, and commitment to sustainability, social responsibility, and environmental protection. Key responsibilities Development and identification of relationships with key stakeholders, as well as strategic influence on specific policy or legislation proposals to promote the company's policy concerns and achieve corporate strategic objectives Support the Leadership Team for UK & Ireland and the Vice President with annual planning and strategy to deliver effective advocacy to achieve desired corporate and local outcomes Maintaining awareness of key policy areas and issues whilst liaising closely with the company's colleagues to ensure the greatest level of efficacy in delivering the company's advocacy Management, organisation and attendance of relevant parliamentary events to provide opportunities to meet and influence stakeholders Support and coaching of colleagues to deliver content on key issues at the government level or trade associations and ensure communication and knowledge on current political affairs in the UK & Ireland and other company stakeholders, as well as delivering analysis and reports on key information Key requirements Significant experience in managing public affairs for a complex organisation, with experience within a corporate Preferred - experience working with politicians and civil servants is a necessity and ideally, a good understanding of the UK & Ireland parliament structures, committees and processes The ability to prioritise and plan heavy workloads whilst maintaining the highest quality Proficiency in written and verbal communication skills and the capacity to communicate complex ideas to a range of audiences Effective team player with a skill set to fit a variety of situations An understanding of the chemical industry is desired but not required and a background in energy or sustainability would be preferable If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team, including a copy of your CV as soon as possible via the form below. Hanson Search is a leading talent advisory and executive search consultancy with consultants based across the UAE, UK, USA, and Europe. We specialise in business-critical roles that drive revenue, reputation, and risk, with dedicated teams in Communications, Government Relations, Financial Communications, Public Affairs, Marketing, Digital Marketing, Sustainability, Investor Relations and C-Suite recruitment. Please click here to find out more about Hanson Search. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
The Head of Academy Operations and Safeguarding is a multi skilled role that requires a sound understanding and awareness of EFL Academy processes and procedures. The post holder will support the Academies delivery of operational and safeguarding, working closely with key stakeholders, both internally and externally, to drive forward the Academy and clubs aspirations to gain EPPP category two status. About The Candidate Manage the Academy's delivery of administrative, operational, logistical and other support services Act as the point of contact between the Academy and the English Football League/Football Association for administrative and operational matters Oversee all processes in relation to administrative, registration and regulatory requirements with the English Football League, and FA, and to liaise closely with the Club Secretary to ensure that all governance is compliant To liaise closely with the Academy Manager, Head of Recruitment, the Club Secretary, and the Head of Coaching in respect to all matters relating to the recruitment, registration and release of Academy players ensuring that the Club/EFL/FA guidelines and protocols are adhered to. Assist Academy Staff to ensure players and their parents receive an appropriate induction on entry to the Academy programme and communicate with parents on academy matters Administrative requirements of the EPPP process across the Player Performance Pathway, and to liaise with Academy management to ensure that KPI Performance Targets are adhered to Communication distribution to Academy players, and their parents/guardians To safeguard and promote the welfare of children and young people and ensure all club staff and volunteers, parents and players/children understand their role in safeguarding children, young people. Report and refer child protection and/or poor practice complaints in line with policy guidance advised by The Football League and The Football Association. Deal with any complaints about poor practice in line with the Club's Safeguarding Complaints Procedure. To keep records of any incidents relating to the welfare of any child. Ensure all staff/volunteers working with children (appropriate to their role) have an enhanced DBS / CRC clearance for work in football. Renewed every 3 years in line with FA and FL guidance. Ensure the club has in place appropriate policies and procedures for identifying, responding to and reporting concerns or disclosures of abuse. Disseminate to all staff working with children, up-to-date legislative and good practice requirements Arrange and coordinate all academy fixtures and tours, including dealing with opposition clubs, and arranging catering/transportation/accommodation/kit/administration/equipment/Scouts if required Ensure match officials are organised for all fixtures across all relevant age groups Maintain databases and filing system for Academy players, Scholars and Staff Arrange team meetings, take minutes and action points In collaboration with the Academy Designated Safeguarding & Player Care Officer: To develop a understanding of the Academy Players welfare needs to resolve Academy welfare and safeguarding issues in relation to safeguarding children. To liaise with all parents and authorities in respect of any Safeguarding complaints. Report regularly to the Safeguarding Senior Manager / Board on Safeguarding matters. Excellent working relationships with Academy, scholars, parents and other key contacts across the business Professionally robust with the drive and enthusiasm to set high standards and drive the Academy forward Excellent organisational and time management skills To able to work reactively as well as proactively Excellent written and verbal communication skills Sound working knowledge of Microsoft Office includingWord, Excel, Powerpoint as well as Keynote Inquisitive nature and able to keep on top of evolvingpolicies and processes Experience dealing with key stakeholders, PremierLeague, EFL, LFE Motivated, passionate with a 'can do' and flexible approach to work and working hours Hold a full UK driver's licence EFL experience of safeguarding process and protocols Knowledge and working experience of a football Club or sporting environment Experience of working in Cat 3 Academy About The Club Safeguarding Statement Bristol Rovers FC Football Club is committed to safeguarding the welfare of children and young people and expects all staff and Volunteers to endorse this commitment. This post requires an Enhanced Disclosure and Barring Service Check (DBS) as such it is exempt from Rehabilitation of Offenders Act (1974). Therefore, all convictions including spent convictions that have not been subject to filtering by the DBS should be declared". Relevant information and / or documents will be distributed as part of the recruitment process. Equality, Diversity and Inclusion Bristol Rovers FC Football Club's commitment to Equality, Diversity and Inclusion is to confront and eliminate discrimination whether by reason of age, gender, gender reassignment, sexual orientation, marital status or civil partnership race, nationality, ethnicity (race), religion or belief, ability or disability, pregnancy or maternity and to encourage equal opportunities (Protected Characteristics, Equality Act 2010). Employees of Bristol Rovers FC Football Club must ensure a positive commitment towards equality, diversity and inclusion by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders
Feb 02, 2026
Full time
The Head of Academy Operations and Safeguarding is a multi skilled role that requires a sound understanding and awareness of EFL Academy processes and procedures. The post holder will support the Academies delivery of operational and safeguarding, working closely with key stakeholders, both internally and externally, to drive forward the Academy and clubs aspirations to gain EPPP category two status. About The Candidate Manage the Academy's delivery of administrative, operational, logistical and other support services Act as the point of contact between the Academy and the English Football League/Football Association for administrative and operational matters Oversee all processes in relation to administrative, registration and regulatory requirements with the English Football League, and FA, and to liaise closely with the Club Secretary to ensure that all governance is compliant To liaise closely with the Academy Manager, Head of Recruitment, the Club Secretary, and the Head of Coaching in respect to all matters relating to the recruitment, registration and release of Academy players ensuring that the Club/EFL/FA guidelines and protocols are adhered to. Assist Academy Staff to ensure players and their parents receive an appropriate induction on entry to the Academy programme and communicate with parents on academy matters Administrative requirements of the EPPP process across the Player Performance Pathway, and to liaise with Academy management to ensure that KPI Performance Targets are adhered to Communication distribution to Academy players, and their parents/guardians To safeguard and promote the welfare of children and young people and ensure all club staff and volunteers, parents and players/children understand their role in safeguarding children, young people. Report and refer child protection and/or poor practice complaints in line with policy guidance advised by The Football League and The Football Association. Deal with any complaints about poor practice in line with the Club's Safeguarding Complaints Procedure. To keep records of any incidents relating to the welfare of any child. Ensure all staff/volunteers working with children (appropriate to their role) have an enhanced DBS / CRC clearance for work in football. Renewed every 3 years in line with FA and FL guidance. Ensure the club has in place appropriate policies and procedures for identifying, responding to and reporting concerns or disclosures of abuse. Disseminate to all staff working with children, up-to-date legislative and good practice requirements Arrange and coordinate all academy fixtures and tours, including dealing with opposition clubs, and arranging catering/transportation/accommodation/kit/administration/equipment/Scouts if required Ensure match officials are organised for all fixtures across all relevant age groups Maintain databases and filing system for Academy players, Scholars and Staff Arrange team meetings, take minutes and action points In collaboration with the Academy Designated Safeguarding & Player Care Officer: To develop a understanding of the Academy Players welfare needs to resolve Academy welfare and safeguarding issues in relation to safeguarding children. To liaise with all parents and authorities in respect of any Safeguarding complaints. Report regularly to the Safeguarding Senior Manager / Board on Safeguarding matters. Excellent working relationships with Academy, scholars, parents and other key contacts across the business Professionally robust with the drive and enthusiasm to set high standards and drive the Academy forward Excellent organisational and time management skills To able to work reactively as well as proactively Excellent written and verbal communication skills Sound working knowledge of Microsoft Office includingWord, Excel, Powerpoint as well as Keynote Inquisitive nature and able to keep on top of evolvingpolicies and processes Experience dealing with key stakeholders, PremierLeague, EFL, LFE Motivated, passionate with a 'can do' and flexible approach to work and working hours Hold a full UK driver's licence EFL experience of safeguarding process and protocols Knowledge and working experience of a football Club or sporting environment Experience of working in Cat 3 Academy About The Club Safeguarding Statement Bristol Rovers FC Football Club is committed to safeguarding the welfare of children and young people and expects all staff and Volunteers to endorse this commitment. This post requires an Enhanced Disclosure and Barring Service Check (DBS) as such it is exempt from Rehabilitation of Offenders Act (1974). Therefore, all convictions including spent convictions that have not been subject to filtering by the DBS should be declared". Relevant information and / or documents will be distributed as part of the recruitment process. Equality, Diversity and Inclusion Bristol Rovers FC Football Club's commitment to Equality, Diversity and Inclusion is to confront and eliminate discrimination whether by reason of age, gender, gender reassignment, sexual orientation, marital status or civil partnership race, nationality, ethnicity (race), religion or belief, ability or disability, pregnancy or maternity and to encourage equal opportunities (Protected Characteristics, Equality Act 2010). Employees of Bristol Rovers FC Football Club must ensure a positive commitment towards equality, diversity and inclusion by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders
