Head of Technical Architecture Leeds (Hybrid) Up to £73,000 We are seeking an experienced and strategic Head of Technical Architecture to lead and evolve our Technical Architecture practice within a large, complex organisation undergoing significant technology transformation. This is a senior leadership role responsible for defining technical architecture direction across infrastructure, cloud, platforms, networks and security, while building and leading a high-performing team of architects. The Role As Head of Technical Architecture, you will: Lead and develop the Technical Architecture practice, including recruitment, mentoring and capability building Define and maintain technical architecture principles, standards, patterns and governance Provide architectural leadership across major programmes and transformation initiatives Act as a senior technical advisor to IT and organisational leadership Ensure technology partners and delivery teams align to agreed architectural standards Drive modernisation initiatives, including Infrastructure as Code, automation and DevOps practices Contribute to enterprise-wide architecture planning, particularly across cloud, infrastructure and platform domains This role combines strategic direction, governance ownership and hands on architectural expertise. What We're Looking For Essential Experience Extensive experience operating as a Technical Architect across the full delivery lifecycle Broad enterprise infrastructure and cloud architecture expertise (compute, storage, networking, platform software, resilience and security) Experience designing and governing cloud and hybrid platforms (IaaS and PaaS) Strong understanding of Infrastructure as Code and DevOps principles Experience with technical product selection and RFI/RFP processes Proven ability to influence senior stakeholders and translate technical risk into business language Demonstrable experience leading an architecture practice or managing multiple architectsExperience defining architecture roles, capability frameworks and career pathways Desirable Experience Experience with major cloud platforms (e.g. Azure, AWS, GCP) Exposure to automation tooling (e.g. Terraform, configuration management tools) Knowledge of virtualisation, networking, database and enterprise productivity platforms Experience in large, federated or complex organisational environments Personal Attributes Strong leadership and people development capability Credible and respected technical authority Excellent communication and influencing skills Delivery focused and outcome oriented Collaborative, pragmatic and forward thinking Why Join? This is an opportunity to: Shape and mature a federated Technical Architecture function Influence strategic technology direction at organisational scale Lead modernisation initiatives across cloud and infrastructure domains Work in a dynamic, transformation focused environment If you are an experienced Head of Technical Architecture or a Senior Technical Architect looking to progress your career into Leadership; then I would like to hear from you. Please apply directly online, and if your application is successful, one of the team will be in touch.
Mar 01, 2026
Full time
Head of Technical Architecture Leeds (Hybrid) Up to £73,000 We are seeking an experienced and strategic Head of Technical Architecture to lead and evolve our Technical Architecture practice within a large, complex organisation undergoing significant technology transformation. This is a senior leadership role responsible for defining technical architecture direction across infrastructure, cloud, platforms, networks and security, while building and leading a high-performing team of architects. The Role As Head of Technical Architecture, you will: Lead and develop the Technical Architecture practice, including recruitment, mentoring and capability building Define and maintain technical architecture principles, standards, patterns and governance Provide architectural leadership across major programmes and transformation initiatives Act as a senior technical advisor to IT and organisational leadership Ensure technology partners and delivery teams align to agreed architectural standards Drive modernisation initiatives, including Infrastructure as Code, automation and DevOps practices Contribute to enterprise-wide architecture planning, particularly across cloud, infrastructure and platform domains This role combines strategic direction, governance ownership and hands on architectural expertise. What We're Looking For Essential Experience Extensive experience operating as a Technical Architect across the full delivery lifecycle Broad enterprise infrastructure and cloud architecture expertise (compute, storage, networking, platform software, resilience and security) Experience designing and governing cloud and hybrid platforms (IaaS and PaaS) Strong understanding of Infrastructure as Code and DevOps principles Experience with technical product selection and RFI/RFP processes Proven ability to influence senior stakeholders and translate technical risk into business language Demonstrable experience leading an architecture practice or managing multiple architectsExperience defining architecture roles, capability frameworks and career pathways Desirable Experience Experience with major cloud platforms (e.g. Azure, AWS, GCP) Exposure to automation tooling (e.g. Terraform, configuration management tools) Knowledge of virtualisation, networking, database and enterprise productivity platforms Experience in large, federated or complex organisational environments Personal Attributes Strong leadership and people development capability Credible and respected technical authority Excellent communication and influencing skills Delivery focused and outcome oriented Collaborative, pragmatic and forward thinking Why Join? This is an opportunity to: Shape and mature a federated Technical Architecture function Influence strategic technology direction at organisational scale Lead modernisation initiatives across cloud and infrastructure domains Work in a dynamic, transformation focused environment If you are an experienced Head of Technical Architecture or a Senior Technical Architect looking to progress your career into Leadership; then I would like to hear from you. Please apply directly online, and if your application is successful, one of the team will be in touch.
We are the UK's leading premium publisher, home to iconic and influential media brands including Cosmopolitan, Esquire, Elle, Harper's Bazaar, and Country Living. At Hearst UK, we don't just create content - we shape culture. Our workplace is built on collaboration, creativity, and trust. We champion bold ideas, embrace innovation, and continually evolve to meet the moment - all while celebrating the legacy that's brought us here. We believe in each other's potential and push boundaries together to make a meaningful impact, both in the media landscape and in people's lives. We're proud of our heritage - but even more excited about making history. Hearst UK operate a hybrid working model of four days per week in the office and one day working from home. Our office is based at House of Hearst, 30 Panton Street, St James's, London, SW1Y 4AJ, where teams collaborate in person and connect across brands and functions. The Role As the Customer Insight Director at Hearst UK, you will lead insight generation and delivery across marketing, editorial, product, strategy, partnerships, new business development, and commercial/advertising at Hearst. This is an independent, hands on role, suited to someone who is comfortable rolling up their sleeves and personally leading the design, execution and delivery of high quality research using advanced methodologies. You will work closely with senior leaders and peers to shape decision making and unlock growth opportunities across the Hearst portfolio of brands. Main Duties Independently manage in house research projects end to end, from briefing and design, to execution, analysis, and debrief (surveys, communities, qual, UX), and augmenting in house activities with external partners where necessary, to deadline and on budget. Integrate a broad set of data (behavioral analytics, first party data, qualitative, trends, contextual data) into unified narratives and insights that inform marketing, editorial, product, partnership, and commercial/advertising decisions through evidence based storytelling, with concise, actionable recommendations. Lead debriefs, readouts, and workshops with senior leaders and peers; codify best practices, templates, and playbooks for repeatable impact. Partner with peers across the Customer team to leverage other data sources and share knowledge for delivering holistic customer understanding and best in class insight. Establish and manage the ongoing insights delivery for our customer satisfaction programme across 15 brands. Contribute to the ongoing dissemination of insight to the wider organization through newsletters, knowledge sessions, surgeries, etc. Coach and develop junior team members to deliver high quality, reproducible research and insight at pace. What We Are Looking For Core Technical Skills Expert analytical thinker with strong curiosity; comfortable across qualitative and quantitative data - and any other types of data. Deep general market research experience with advanced methodology and project expertise (segmentation, market sizing, pricing, brand tracking, conjoint/MaxDiff, etc.), including research design (sampling frameworks, weighting), and analysis (factor analysis, cluster analysis, regression, etc.). Has practical experience of execution of these. Meticulous attention to detail; robust validation and triangulation across sources. Experience of working with survey platforms, including scripting and QA ing quantitative studies and running qualitative research at scale. Experience of undertaking qualitative work, from moderation (IDIs, focus groups, online communities), to ethnographic and observational research and UX studies. Has practical experience of execution of these. Communication & Storytelling Clear, influential communicator to executive and cross functional teams. Storytelling that connects customer evidence to strategy, product, and partnership choices; strong visual presentation. Great at synthesizing complex information, gets to impact and action. Business & Strategic Acumen Good understanding of growth levers for media companies. Problem solver who prioritises initiatives with highest enterprise impact. Builds trusted relationships with senior stakeholders; facilitates alignment and influences decision making; acts as a trusted advisor. Collaborative, active listener; adapts approach to audience, scope, or new data. Personal Attributes Persistent, open minded, and committed to continuous learning; elevates team standards. Ethical steward of data and customer trust. Passionate, authentic, creative, and entrepreneurial. (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life. Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company funded Health Cash Plan, and access to mental health support. Get active and stress free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups. Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard. Job Info Job Identification Job Category Information Technology (Internal) Posting Date 02/26/2026, 05:30 PM Job Schedule Full time Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB (Hybrid)
Mar 01, 2026
Full time
We are the UK's leading premium publisher, home to iconic and influential media brands including Cosmopolitan, Esquire, Elle, Harper's Bazaar, and Country Living. At Hearst UK, we don't just create content - we shape culture. Our workplace is built on collaboration, creativity, and trust. We champion bold ideas, embrace innovation, and continually evolve to meet the moment - all while celebrating the legacy that's brought us here. We believe in each other's potential and push boundaries together to make a meaningful impact, both in the media landscape and in people's lives. We're proud of our heritage - but even more excited about making history. Hearst UK operate a hybrid working model of four days per week in the office and one day working from home. Our office is based at House of Hearst, 30 Panton Street, St James's, London, SW1Y 4AJ, where teams collaborate in person and connect across brands and functions. The Role As the Customer Insight Director at Hearst UK, you will lead insight generation and delivery across marketing, editorial, product, strategy, partnerships, new business development, and commercial/advertising at Hearst. This is an independent, hands on role, suited to someone who is comfortable rolling up their sleeves and personally leading the design, execution and delivery of high quality research using advanced methodologies. You will work closely with senior leaders and peers to shape decision making and unlock growth opportunities across the Hearst portfolio of brands. Main Duties Independently manage in house research projects end to end, from briefing and design, to execution, analysis, and debrief (surveys, communities, qual, UX), and augmenting in house activities with external partners where necessary, to deadline and on budget. Integrate a broad set of data (behavioral analytics, first party data, qualitative, trends, contextual data) into unified narratives and insights that inform marketing, editorial, product, partnership, and commercial/advertising decisions through evidence based storytelling, with concise, actionable recommendations. Lead debriefs, readouts, and workshops with senior leaders and peers; codify best practices, templates, and playbooks for repeatable impact. Partner with peers across the Customer team to leverage other data sources and share knowledge for delivering holistic customer understanding and best in class insight. Establish and manage the ongoing insights delivery for our customer satisfaction programme across 15 brands. Contribute to the ongoing dissemination of insight to the wider organization through newsletters, knowledge sessions, surgeries, etc. Coach and develop junior team members to deliver high quality, reproducible research and insight at pace. What We Are Looking For Core Technical Skills Expert analytical thinker with strong curiosity; comfortable across qualitative and quantitative data - and any other types of data. Deep general market research experience with advanced methodology and project expertise (segmentation, market sizing, pricing, brand tracking, conjoint/MaxDiff, etc.), including research design (sampling frameworks, weighting), and analysis (factor analysis, cluster analysis, regression, etc.). Has practical experience of execution of these. Meticulous attention to detail; robust validation and triangulation across sources. Experience of working with survey platforms, including scripting and QA ing quantitative studies and running qualitative research at scale. Experience of undertaking qualitative work, from moderation (IDIs, focus groups, online communities), to ethnographic and observational research and UX studies. Has practical experience of execution of these. Communication & Storytelling Clear, influential communicator to executive and cross functional teams. Storytelling that connects customer evidence to strategy, product, and partnership choices; strong visual presentation. Great at synthesizing complex information, gets to impact and action. Business & Strategic Acumen Good understanding of growth levers for media companies. Problem solver who prioritises initiatives with highest enterprise impact. Builds trusted relationships with senior stakeholders; facilitates alignment and influences decision making; acts as a trusted advisor. Collaborative, active listener; adapts approach to audience, scope, or new data. Personal Attributes Persistent, open minded, and committed to continuous learning; elevates team standards. Ethical steward of data and customer trust. Passionate, authentic, creative, and entrepreneurial. (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life. Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company funded Health Cash Plan, and access to mental health support. Get active and stress free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups. Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard. Job Info Job Identification Job Category Information Technology (Internal) Posting Date 02/26/2026, 05:30 PM Job Schedule Full time Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB (Hybrid)
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the role# Step into a role where your expertise shapes the future of enterprise risk at HL. As Head of Enterprise Risk Management, you'll set the strategic direction for our group-wide risk framework and prudential risk agenda, and lead the charge in strengthening how we manage effectively strategic, financial, operational, and investment risk This is your opportunity to influence key decisions, champion best practice, and play a pivotal part in protecting and enhancing HL's trusted reputation. What you'll be doing Overall, the individual must be a highly credible operator who is able to set a clear strategy for enterprise risk wide management and prudential risk management on behalf of the Deputy GCRO to: Define and lead the Group Enterprise Risk strategy to ensure holistic risk coverage of principal risk. Oversee delivery of the ICARA and Wind Down Plan and manage the Finance business partnership. Set the strategy for risk reporting and ensure timely delivery of group-level risk reporting to the Executive Management team and the Board. Lead on the delivery of the annual risk assessments including risk maturity, Directors' attestations and risk adjustment. Lead on the identification of emerging trends and maturating the emerging risk framework. Design and embed accountability through the delivery of the Senior Managers Certification Regime programme. Anticipates internal/external challenges and evaluates best practice to establish, recommend and deliver core GRC tool strategy and embed into HL processes. In conjunction with senior peers, represent the GCRO in senior management committees or working forums where appropriate Assist GCRO and senior GCRO leadership team to drive an effective Risk strategy across the Group. Assist the DGCRO in the functional management of the Second Line Risk team. Build and maintain trusted and open relationships with external regulators, including the FCA as well as senior risk and control peers in the First Line. About you Proven ability to drive strategy and deliver meaningful change Strong background in risk or compliance at a senior level Able to design and shape effective enterprise wide risk frameworks Confident operating within a regulated environment Skilled in leading teams and influencing cross business initiatives Strong written and verbal communication skills, able to engage senior leaders and regulators Experience in ERM and organisational design is beneficial Interview process A 2-stage interview process including a presentation. There will also be a leadership assessment consisting of an online assessment and a feedback session. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office.Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. Hargreaves Lansdown is the UK's number one platform for private investors. Our purpose is to empower people to save and invest with confidence, and today, we are trusted with more than £120 billion by over 1.7 million clients.We are based in the heart of Bristol now with over 2,000 colleagues. We believe we have a workplace like no other, with constant learning, dynamic teams and a great ethos. We're steered by our core values that promote service, quality, innovation, and opportunity in everything we do.For more information about careers at HL and to see all our vacancies, please visit our .
Mar 01, 2026
Full time
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the role# Step into a role where your expertise shapes the future of enterprise risk at HL. As Head of Enterprise Risk Management, you'll set the strategic direction for our group-wide risk framework and prudential risk agenda, and lead the charge in strengthening how we manage effectively strategic, financial, operational, and investment risk This is your opportunity to influence key decisions, champion best practice, and play a pivotal part in protecting and enhancing HL's trusted reputation. What you'll be doing Overall, the individual must be a highly credible operator who is able to set a clear strategy for enterprise risk wide management and prudential risk management on behalf of the Deputy GCRO to: Define and lead the Group Enterprise Risk strategy to ensure holistic risk coverage of principal risk. Oversee delivery of the ICARA and Wind Down Plan and manage the Finance business partnership. Set the strategy for risk reporting and ensure timely delivery of group-level risk reporting to the Executive Management team and the Board. Lead on the delivery of the annual risk assessments including risk maturity, Directors' attestations and risk adjustment. Lead on the identification of emerging trends and maturating the emerging risk framework. Design and embed accountability through the delivery of the Senior Managers Certification Regime programme. Anticipates internal/external challenges and evaluates best practice to establish, recommend and deliver core GRC tool strategy and embed into HL processes. In conjunction with senior peers, represent the GCRO in senior management committees or working forums where appropriate Assist GCRO and senior GCRO leadership team to drive an effective Risk strategy across the Group. Assist the DGCRO in the functional management of the Second Line Risk team. Build and maintain trusted and open relationships with external regulators, including the FCA as well as senior risk and control peers in the First Line. About you Proven ability to drive strategy and deliver meaningful change Strong background in risk or compliance at a senior level Able to design and shape effective enterprise wide risk frameworks Confident operating within a regulated environment Skilled in leading teams and influencing cross business initiatives Strong written and verbal communication skills, able to engage senior leaders and regulators Experience in ERM and organisational design is beneficial Interview process A 2-stage interview process including a presentation. There will also be a leadership assessment consisting of an online assessment and a feedback session. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office.Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. Hargreaves Lansdown is the UK's number one platform for private investors. Our purpose is to empower people to save and invest with confidence, and today, we are trusted with more than £120 billion by over 1.7 million clients.We are based in the heart of Bristol now with over 2,000 colleagues. We believe we have a workplace like no other, with constant learning, dynamic teams and a great ethos. We're steered by our core values that promote service, quality, innovation, and opportunity in everything we do.For more information about careers at HL and to see all our vacancies, please visit our .
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Content Lifecycle & Strategy Senior Consultant. The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Content Lifecycle Management Solutions and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: Previous relevent experience, preferably in an agency/consultancy or Industry. Understanding of content lifecycle management, digital publishing, and omnichannel content delivery. Understanding of digital content across its entire lifecycle-from creation and governance to distribution. You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future fit marketing operations, and activating content, data & technology to deliver growth. You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions. An overview of the role: This role is an exciting blend of management consulting skills, mixed with Content Lifecycle Management specialism along with Marketing Strategy and Operations. You will engage with clients to understand how they can transform their Content Lifecycle Management and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights. You will work with multi disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. You will help clients design, implement, and optimise content operations across digital platforms, ensuring seamless content delivery, governance, and performance. You will stay current with industry trends in content management, headless CMS, DAM, Workflow, personalization, measurement/analytics and digital experience platforms. You will have experience working in one of more of Consumer Products, Retail, Technology, Utilities, Telco, Public Sector, Financial Services. What we look for A good fit for this role will bring many of the skills, experience, and attributes below. Pragmatic problem solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working. It would be a bonus if you had: Familiarity with CMS platforms (i.e. Adobe Experience Manager, Contentful, Wordpress, etc) and/or with DAM tools such as Adobe Assets, Bynder, etc, and/or with workflow tools such as Workfront, etc. Familiarity with compliance and regulatory frameworks relevant to digital content. We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
Feb 28, 2026
Full time
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Content Lifecycle & Strategy Senior Consultant. The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Content Lifecycle Management Solutions and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: Previous relevent experience, preferably in an agency/consultancy or Industry. Understanding of content lifecycle management, digital publishing, and omnichannel content delivery. Understanding of digital content across its entire lifecycle-from creation and governance to distribution. You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future fit marketing operations, and activating content, data & technology to deliver growth. You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions. An overview of the role: This role is an exciting blend of management consulting skills, mixed with Content Lifecycle Management specialism along with Marketing Strategy and Operations. You will engage with clients to understand how they can transform their Content Lifecycle Management and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights. You will work with multi disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. You will help clients design, implement, and optimise content operations across digital platforms, ensuring seamless content delivery, governance, and performance. You will stay current with industry trends in content management, headless CMS, DAM, Workflow, personalization, measurement/analytics and digital experience platforms. You will have experience working in one of more of Consumer Products, Retail, Technology, Utilities, Telco, Public Sector, Financial Services. What we look for A good fit for this role will bring many of the skills, experience, and attributes below. Pragmatic problem solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working. It would be a bonus if you had: Familiarity with CMS platforms (i.e. Adobe Experience Manager, Contentful, Wordpress, etc) and/or with DAM tools such as Adobe Assets, Bynder, etc, and/or with workflow tools such as Workfront, etc. Familiarity with compliance and regulatory frameworks relevant to digital content. We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
In this role, you will lead Barclays' Talent Development programmes across Vice President, Director, and Managing Director levels, acting as the Product Owner responsible for the design, content, and strategic impact of all three Accelerator Programmes. You will shape the end to end experience by designing high quality content, ensuring strategic alignment, and maintaining clarity of purpose for each senior population. Supported by embedded Project Managers for operational governance, you will retain ultimate accountability for outcomes, investment, and the overall effectiveness of these programmes, ensuring they meet the evolving needs of high potential leaders. You will play a key role in delivering the Senior Leader Group (SLG) events, working directly with MDs, ExCo members, and senior partners across Barclays to shape agendas and deliver high impact experiences for bank's most senior leaders. As a highly visible leadership role, you will navigate complex stakeholder landscapes, manage significant programme investment, and oversee nomination cycles and reporting across the organisation. You will build credibility with ExCo level sponsors, manage expectations across multiple senior communities, and ensure the consistency, quality, and strategic integration of all high potential offerings. You will also lead the launch of the new MD Accelerator Programme and drive ongoing evolution of the Vice President and Director programmes, enhancing design, increasing impact, and aligning development with Barclays' strategic priorities. With responsibility for a significant programme portfolio and large scale senior leader populations, you will operate with confidence, precision, and influence, ensuring that Barclays' most talented leaders are identified, elevated, and supported to reach their full potential. To be successful as a Head of Talent Development Programmes, you should have experience with: Deep expertise in Leadership Development, particularly at senior levels (Director /Managing Director). Experience with high potential talent elevating and preparing leaders for bigger roles. Exceptional senior stakeholder management with ability to operate comfortably with ExCo level visibility and complexity. Experience running or designing large scale leadership development programmes. Understanding of budgets and investment management within talent development. Ability to translate organisational strategy into impactful development curricula. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. Your role will be located from our Glasgow office. Purpose of the role To design and implement programmes and initiatives that support the growth and development of the bank's employees and leaders. Accountabilities Development and implementation of training and development programmes and initiatives, including creation and execution of training sessions, workshops, and other learning opportunities. Collaboration with HR and hiring managers to analyse the current and future development needs of the organisation. Design and delivery of classroom and digital based training content, programmes and associated User Experience. Management of onboarding programmes including training, onboarding materials, introduction meetings and providing support throughout the onboarding process. Analysis of data and metrics to measure success of talent development programmes and initiatives. Development and implementation of coaching and mentoring programmes, train the trainer programmes for facilitators and relevant educational materials. Develop and implement talent pipelining processes, identifying, managing, progressing and promoting talent capability across the bank with succession management and career progression'. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 28, 2026
Full time
In this role, you will lead Barclays' Talent Development programmes across Vice President, Director, and Managing Director levels, acting as the Product Owner responsible for the design, content, and strategic impact of all three Accelerator Programmes. You will shape the end to end experience by designing high quality content, ensuring strategic alignment, and maintaining clarity of purpose for each senior population. Supported by embedded Project Managers for operational governance, you will retain ultimate accountability for outcomes, investment, and the overall effectiveness of these programmes, ensuring they meet the evolving needs of high potential leaders. You will play a key role in delivering the Senior Leader Group (SLG) events, working directly with MDs, ExCo members, and senior partners across Barclays to shape agendas and deliver high impact experiences for bank's most senior leaders. As a highly visible leadership role, you will navigate complex stakeholder landscapes, manage significant programme investment, and oversee nomination cycles and reporting across the organisation. You will build credibility with ExCo level sponsors, manage expectations across multiple senior communities, and ensure the consistency, quality, and strategic integration of all high potential offerings. You will also lead the launch of the new MD Accelerator Programme and drive ongoing evolution of the Vice President and Director programmes, enhancing design, increasing impact, and aligning development with Barclays' strategic priorities. With responsibility for a significant programme portfolio and large scale senior leader populations, you will operate with confidence, precision, and influence, ensuring that Barclays' most talented leaders are identified, elevated, and supported to reach their full potential. To be successful as a Head of Talent Development Programmes, you should have experience with: Deep expertise in Leadership Development, particularly at senior levels (Director /Managing Director). Experience with high potential talent elevating and preparing leaders for bigger roles. Exceptional senior stakeholder management with ability to operate comfortably with ExCo level visibility and complexity. Experience running or designing large scale leadership development programmes. Understanding of budgets and investment management within talent development. Ability to translate organisational strategy into impactful development curricula. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. Your role will be located from our Glasgow office. Purpose of the role To design and implement programmes and initiatives that support the growth and development of the bank's employees and leaders. Accountabilities Development and implementation of training and development programmes and initiatives, including creation and execution of training sessions, workshops, and other learning opportunities. Collaboration with HR and hiring managers to analyse the current and future development needs of the organisation. Design and delivery of classroom and digital based training content, programmes and associated User Experience. Management of onboarding programmes including training, onboarding materials, introduction meetings and providing support throughout the onboarding process. Analysis of data and metrics to measure success of talent development programmes and initiatives. Development and implementation of coaching and mentoring programmes, train the trainer programmes for facilitators and relevant educational materials. Develop and implement talent pipelining processes, identifying, managing, progressing and promoting talent capability across the bank with succession management and career progression'. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
SLSQ127R492 The Databricks Learning and Enablement team is on a mission to up-skill Data and AI professionals in our customer organisations to use Databricks and accelerate customer success and outcomes. We are looking for a Regional Leader to lead our Enablement organisation. You will manage and develop a regional team that is highly skilled in enabling various audience segments that influence the adoption and democratisation of data and AI including seller, technical pre-sales, service delivery, partners and customers, ensuring they have what they need when they need it. You will work with many cross-functional stakeholders across Sales, Field Engineering, and Professional Services account teams to support and advocate for onboarding and ongoing talent transformation needs. Your team will ensure that our training is achieving business objectives, as would be expected given the size of the local market. Balancing a combination of internal and external enablement you team is critical to the success of regional business. The Learning and Enablement team is seen throughout Databricks as a strategic driver for increasing adoption and success. The impact you will have Create a vision and strategy for enablement to accelerate the growth in EMEA business. Drive all enablement initiatives in the EMEA region for customers, a broad user base, channel partners, and the Databricks Field team. Develop a growing team of enablement specialist driving deeper impact to the EMEA business. Bring your creativity to the table, developing cutting-edge learning strategies that elevate the customer experience. Develop, lead and enable continuous development of the regional team of high performing customer enablement teams that support customer success through enablement driving up-skilling and re-skilling talent. Boost field productivity and manage channel growth, taking our organisation to the next level through targeted and measured enablement activities for Sales, Field engineering and the entire partner ecosystem supporting EMEA business. What we look for 7-10 years of people leadership experience in Learning, customer success and/or sales functions with direct management of enablement and progressive increase in the scope of the role. Strategic mindset and proven track record of driving organisation growth through people enablement and innovative plans. Deep understanding of sales and consumption operating model for a technology platform enterprise software. Demonstrated ability to inspire and motivate technical and sales teams in a high growth environment managing a broad set of stakeholders. Tech bar: technical enough to understand the curriculum and certifications, to make recommendations to customers, and to be able to coach and support your team to do the same. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn & Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Feb 28, 2026
Full time
SLSQ127R492 The Databricks Learning and Enablement team is on a mission to up-skill Data and AI professionals in our customer organisations to use Databricks and accelerate customer success and outcomes. We are looking for a Regional Leader to lead our Enablement organisation. You will manage and develop a regional team that is highly skilled in enabling various audience segments that influence the adoption and democratisation of data and AI including seller, technical pre-sales, service delivery, partners and customers, ensuring they have what they need when they need it. You will work with many cross-functional stakeholders across Sales, Field Engineering, and Professional Services account teams to support and advocate for onboarding and ongoing talent transformation needs. Your team will ensure that our training is achieving business objectives, as would be expected given the size of the local market. Balancing a combination of internal and external enablement you team is critical to the success of regional business. The Learning and Enablement team is seen throughout Databricks as a strategic driver for increasing adoption and success. The impact you will have Create a vision and strategy for enablement to accelerate the growth in EMEA business. Drive all enablement initiatives in the EMEA region for customers, a broad user base, channel partners, and the Databricks Field team. Develop a growing team of enablement specialist driving deeper impact to the EMEA business. Bring your creativity to the table, developing cutting-edge learning strategies that elevate the customer experience. Develop, lead and enable continuous development of the regional team of high performing customer enablement teams that support customer success through enablement driving up-skilling and re-skilling talent. Boost field productivity and manage channel growth, taking our organisation to the next level through targeted and measured enablement activities for Sales, Field engineering and the entire partner ecosystem supporting EMEA business. What we look for 7-10 years of people leadership experience in Learning, customer success and/or sales functions with direct management of enablement and progressive increase in the scope of the role. Strategic mindset and proven track record of driving organisation growth through people enablement and innovative plans. Deep understanding of sales and consumption operating model for a technology platform enterprise software. Demonstrated ability to inspire and motivate technical and sales teams in a high growth environment managing a broad set of stakeholders. Tech bar: technical enough to understand the curriculum and certifications, to make recommendations to customers, and to be able to coach and support your team to do the same. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn & Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Job Title: Head of Innovation Design Lab This position has now been filled. Our client is currently going through a landmark period on its timeline. Expanding their product offering, they are looking for a leader with vision and drive to head up their new innovation design lab. This is an unmissable opportunity to build a new innovation capability from the ground up that will drive the future of food packaging for our client and its partners, and be recognised as a driver of change. In this role you will be responsible for setting up all aspects of the new Innovation Design Lab. You will be a recognised industry leader in packaging innovation and skilled at leveraging design thinking and innovation approaches to develop future packaging opportunities and solutions that are consumer relevant and built on market and category insights and enabled by science and technologies. You will be commercially savvy and a skilled communicator to ensure the Lab is central to the growth of the company and its partners and position our client as an innovation catalyst. Key Responsibilities Accountable for creating a pipeline of Design Lab innovation projects that support the company and partners' long-term innovation goals. Managing projects from scoping to delivery, engaging key customers and internal stakeholders to set up activities for success. Be a champion for insight-led innovation by partnering with our Market Intelligence Consumer Insights team to identify customer and consumer opportunities. Partner with R&D, Innovation, and technology experts across the company to enable industry-leading and holistic future packaging solutions. Connect technology venturing and scouting activities to brief innovation challenges and inspire solutions. Partner with sales teams to commercialise the Future Packaging Lab and position the company as an innovation catalyst. Subject matter expert in design thinking and sprints, including agile innovation methods to enable rapid framing of challenges, insight identification and sense-making, solution development/prototyping and consumer testing - Provide support directly to business segments for their innovation projects. Develop internal capability for small-volume prototyping (test and learn across different technologies). Build and manage an external design agency network to support all design, prototyping and consumer research activities. Translate and scale Future Pack Lab projects into business opportunities. Key Success Factors and Qualifications 15+ years' experience of working in the packaging industry / FMCG R&D as an innovation leader. Expert Innovation and portfolio management. Extensive experience in design strategy / design management / design thinking activities. Inspirational people leader with experience of developing new capabilities and team start-up. Customer focus and drive for results to ensure the commercial viability of the Lab enterprise. Exceptional communication skills to inspire stakeholders on the future of packaging. Ability to work across functions and businesses, driving teams without direct authority. Entrepreneurial spirit to make things happen. We ask that you only apply for any of our vacancies if you are resident in the UK and you have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx).
Feb 28, 2026
Full time
Job Title: Head of Innovation Design Lab This position has now been filled. Our client is currently going through a landmark period on its timeline. Expanding their product offering, they are looking for a leader with vision and drive to head up their new innovation design lab. This is an unmissable opportunity to build a new innovation capability from the ground up that will drive the future of food packaging for our client and its partners, and be recognised as a driver of change. In this role you will be responsible for setting up all aspects of the new Innovation Design Lab. You will be a recognised industry leader in packaging innovation and skilled at leveraging design thinking and innovation approaches to develop future packaging opportunities and solutions that are consumer relevant and built on market and category insights and enabled by science and technologies. You will be commercially savvy and a skilled communicator to ensure the Lab is central to the growth of the company and its partners and position our client as an innovation catalyst. Key Responsibilities Accountable for creating a pipeline of Design Lab innovation projects that support the company and partners' long-term innovation goals. Managing projects from scoping to delivery, engaging key customers and internal stakeholders to set up activities for success. Be a champion for insight-led innovation by partnering with our Market Intelligence Consumer Insights team to identify customer and consumer opportunities. Partner with R&D, Innovation, and technology experts across the company to enable industry-leading and holistic future packaging solutions. Connect technology venturing and scouting activities to brief innovation challenges and inspire solutions. Partner with sales teams to commercialise the Future Packaging Lab and position the company as an innovation catalyst. Subject matter expert in design thinking and sprints, including agile innovation methods to enable rapid framing of challenges, insight identification and sense-making, solution development/prototyping and consumer testing - Provide support directly to business segments for their innovation projects. Develop internal capability for small-volume prototyping (test and learn across different technologies). Build and manage an external design agency network to support all design, prototyping and consumer research activities. Translate and scale Future Pack Lab projects into business opportunities. Key Success Factors and Qualifications 15+ years' experience of working in the packaging industry / FMCG R&D as an innovation leader. Expert Innovation and portfolio management. Extensive experience in design strategy / design management / design thinking activities. Inspirational people leader with experience of developing new capabilities and team start-up. Customer focus and drive for results to ensure the commercial viability of the Lab enterprise. Exceptional communication skills to inspire stakeholders on the future of packaging. Ability to work across functions and businesses, driving teams without direct authority. Entrepreneurial spirit to make things happen. We ask that you only apply for any of our vacancies if you are resident in the UK and you have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx).
Head of Testing (Manchester / Cheltenham / London) About Finova Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the role We're looking for a senior testing leader to take full ownership of quality across Finova's three platforms; Enterprise, Apprivo and MSO. This role exists to bring clarity, credibility and consistency to how testing is understood, planned and executed, both internally and with customers. Over the next 12 months, your impact will be measured by the confidence you build in our testing strategy, the uplift in modern and automated testing practices, and the strength of customer trust in our testing teams. You will be the senior authority shaping testing theory, defining principles, and ensuring testing is embedded early in delivery. This is a highly visible, customer-facing position with accountability for leading a 50-strong testing organisation and transforming our approach into one that is modern, automation-led and recognised by customers as expert and advisory not just execution-focused. What you'll be doing End-to-end ownership of testing & quality Own testing and quality outcomes across all platforms (Enterprise, Apprivo, MSO). Establish clear testing principles, standards and risk thresholds for the organisation. Embed testing early in design and delivery decision making. Act as the senior owner for testing related risk, trade offs and escalations. Customer facing testing leadership Represent Finova as a credible, senior testing authority in customer engagements. Clearly explain and defend testing strategies, rationale and decisions to customers. Provide assurance on coverage, risk and readiness for complex changes, migrations and high risk releases. Step in directly where customer confidence needs rebuilding or reinforcement. Testing strategy, theory & approach Define and communicate Finova's overarching testing philosophy and theory. Ensure teams can articulate both why and how testing is performed. Translate theory into practical, scalable and repeatable delivery models. Test planning & execution assurance Oversee and assure test strategies and test plans for major deliveries. Support teams in designing robust, proportionate plans aligned to customer risk appetite. Ensure clear communication of test coverage and outcomes to customers. Intervene when planning or execution quality is weak or inconsistent. Automation & modern testing transformation Lead the transition to automation led, engineering focused testing practices. Demonstrate fluency across automated testing technologies used across multiple stacks. Balance automation with appropriate manual and exploratory testing approaches. People & capability leadership Lead, mentor and develop a 50 person testing organisation, including customer facing roles. Build capability to operate confidently with both customers and delivery partners. Upskill teams in automation, modern testing theory and customer communication. Foster a culture of professionalism, ownership and continuous improvement. About you You will be a strong fit for this role if you are: Customer centric and confident operating directly with senior stakeholders. Technically credible, with deep understanding of modern testing practices, automation and testing theory. Pragmatic and calm under pressure, able to make balanced decisions around risk and trade offs. An exceptional communicator, capable of turning complex testing concepts into customer ready assurance. A transformational leader, passionate about elevating teams, maturing practices and driving measurable improvements in quality. What We Offer Hybrid working: At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give As You Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out-we'd love to discuss how your skills and experiences align with our needs.
Feb 28, 2026
Full time
Head of Testing (Manchester / Cheltenham / London) About Finova Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the role We're looking for a senior testing leader to take full ownership of quality across Finova's three platforms; Enterprise, Apprivo and MSO. This role exists to bring clarity, credibility and consistency to how testing is understood, planned and executed, both internally and with customers. Over the next 12 months, your impact will be measured by the confidence you build in our testing strategy, the uplift in modern and automated testing practices, and the strength of customer trust in our testing teams. You will be the senior authority shaping testing theory, defining principles, and ensuring testing is embedded early in delivery. This is a highly visible, customer-facing position with accountability for leading a 50-strong testing organisation and transforming our approach into one that is modern, automation-led and recognised by customers as expert and advisory not just execution-focused. What you'll be doing End-to-end ownership of testing & quality Own testing and quality outcomes across all platforms (Enterprise, Apprivo, MSO). Establish clear testing principles, standards and risk thresholds for the organisation. Embed testing early in design and delivery decision making. Act as the senior owner for testing related risk, trade offs and escalations. Customer facing testing leadership Represent Finova as a credible, senior testing authority in customer engagements. Clearly explain and defend testing strategies, rationale and decisions to customers. Provide assurance on coverage, risk and readiness for complex changes, migrations and high risk releases. Step in directly where customer confidence needs rebuilding or reinforcement. Testing strategy, theory & approach Define and communicate Finova's overarching testing philosophy and theory. Ensure teams can articulate both why and how testing is performed. Translate theory into practical, scalable and repeatable delivery models. Test planning & execution assurance Oversee and assure test strategies and test plans for major deliveries. Support teams in designing robust, proportionate plans aligned to customer risk appetite. Ensure clear communication of test coverage and outcomes to customers. Intervene when planning or execution quality is weak or inconsistent. Automation & modern testing transformation Lead the transition to automation led, engineering focused testing practices. Demonstrate fluency across automated testing technologies used across multiple stacks. Balance automation with appropriate manual and exploratory testing approaches. People & capability leadership Lead, mentor and develop a 50 person testing organisation, including customer facing roles. Build capability to operate confidently with both customers and delivery partners. Upskill teams in automation, modern testing theory and customer communication. Foster a culture of professionalism, ownership and continuous improvement. About you You will be a strong fit for this role if you are: Customer centric and confident operating directly with senior stakeholders. Technically credible, with deep understanding of modern testing practices, automation and testing theory. Pragmatic and calm under pressure, able to make balanced decisions around risk and trade offs. An exceptional communicator, capable of turning complex testing concepts into customer ready assurance. A transformational leader, passionate about elevating teams, maturing practices and driving measurable improvements in quality. What We Offer Hybrid working: At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give As You Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out-we'd love to discuss how your skills and experiences align with our needs.
Sales Lead / Head of Sales / Sales Director / Account Director Industry: Tech company and Managed Service provider Location: London (2 days per week onsite) Salary Range: 50,000 - 70,000 Commission Structure: Double OTE (Uncapped) SR2 is supporting a fast-growing technology provider and managed service provider that delivers modern IT solutions, cloud services, and strategic infrastructure support to enterprise clients. They partner closely with leading vendors including Microsoft and Cisco to deliver secure, scalable and future-proof technology environments. This role is a pure new business position. It is suited to a true hunter, someone who thrives on opening doors, building new relationships, and converting opportunities into long-term client partnerships. The Opportunity: You will take ownership of driving new revenue across enterprise and mid-market organisations. This is 100% focused on winning new logos and building strategic accounts from scratch. You will: Generate and convert new business opportunities across cloud, infrastructure and managed services Open new accounts and develop long-term client relationships Leverage your network within Microsoft and Cisco ecosystems Build and manage a strong pipeline aligned to growth targets Own the full sales cycle from prospecting through to close You will be supported by a highly capable technical and delivery team who enable you to focus on winning and growing new accounts. Requirements: Proven track record of bringing on new accounts and winning new logo business Strong experience in a pure new business / hunter sales role Background selling technology solutions, managed services or IT services Established network and relationships within Microsoft and Cisco ecosystems Experience managing the full end-to-end sales process Ability to navigate multi-stakeholder buying environments Why join: Double OTE commission structure with uncapped earning potential Clear growth plans and strong vendor partnerships Opportunity to make a direct impact on company revenue growth Collaborative culture with strong technical support Hybrid working (2 days per week in London) Interview Process: 2-stage interview process If you are a commercially driven new business sales professional who thrives on building accounts from the ground up and wants to join a growing, ambitious tech provider - we would love to hear from you. Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
Feb 28, 2026
Full time
Sales Lead / Head of Sales / Sales Director / Account Director Industry: Tech company and Managed Service provider Location: London (2 days per week onsite) Salary Range: 50,000 - 70,000 Commission Structure: Double OTE (Uncapped) SR2 is supporting a fast-growing technology provider and managed service provider that delivers modern IT solutions, cloud services, and strategic infrastructure support to enterprise clients. They partner closely with leading vendors including Microsoft and Cisco to deliver secure, scalable and future-proof technology environments. This role is a pure new business position. It is suited to a true hunter, someone who thrives on opening doors, building new relationships, and converting opportunities into long-term client partnerships. The Opportunity: You will take ownership of driving new revenue across enterprise and mid-market organisations. This is 100% focused on winning new logos and building strategic accounts from scratch. You will: Generate and convert new business opportunities across cloud, infrastructure and managed services Open new accounts and develop long-term client relationships Leverage your network within Microsoft and Cisco ecosystems Build and manage a strong pipeline aligned to growth targets Own the full sales cycle from prospecting through to close You will be supported by a highly capable technical and delivery team who enable you to focus on winning and growing new accounts. Requirements: Proven track record of bringing on new accounts and winning new logo business Strong experience in a pure new business / hunter sales role Background selling technology solutions, managed services or IT services Established network and relationships within Microsoft and Cisco ecosystems Experience managing the full end-to-end sales process Ability to navigate multi-stakeholder buying environments Why join: Double OTE commission structure with uncapped earning potential Clear growth plans and strong vendor partnerships Opportunity to make a direct impact on company revenue growth Collaborative culture with strong technical support Hybrid working (2 days per week in London) Interview Process: 2-stage interview process If you are a commercially driven new business sales professional who thrives on building accounts from the ground up and wants to join a growing, ambitious tech provider - we would love to hear from you. Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 28, 2026
Full time
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods' delivery in IT Enterprise Services. They will ensure the team contains the best talents available at the right time, in the right place and the right cost, whilst maintaining high levels of utilisation. The Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to drive recruitment, resource planning, skills development, management and capability growth. The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area. Key Responsibilities - within Methods Competency Centre Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company. Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team. Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs. Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK Manage the onboarding and probation process for new consultants. Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company's profitability. Support professional growth through coaching, feedback, appraisals, and career development plans. Ensure training needs are identified and addressed. Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise. Ensure accurate and timeline reporting and communication with all functions. Collaborate with finance and operational leads on budgeting and workforce planning. Support the development and promotion of service offers aligned with team capabilities. Work closely and collaborate with the sales and bid teams to support business development opportunities. Align consultants with the right assignments/projects based on their skills, experience, and project requirements. Act as escalation point for consultant professional and personal issues. Contribute to continuous improvement. Key Responsibilities - within Consultant Experience and Support Foster a positive and collaborative team culture. Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development. Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned. Promote wellbeing and provide support with absence management. Ensure compliance with HR policies and guidelines. Monitor and track consultant performance to support continuous improvement. Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. Details of this will be discussed with you at interview. Minimum 6-7 years of experience in a leadership or team management role within a consulting, IT Enterprise Services, or professional services environment. Strong experience in resource and team management, workforce planning, and bench utilisation management. Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. Track record of managing team budgets, headcount planning, and performance targets. Ability to influence, negotiate, and build trusted relationships across the organisation. Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. Ability to deliver accurate, timely reporting across multiple stakeholders Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Being part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment. As well as this, we offer: Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non-contributory (spouse and dependants included). Worldwide Travel Insurance which is non-contributory (spouse and dependant included). Why Join Us? Innovative Environment: Be part of a company that values innovation and excellence in delivering ITES solutions. Career Growth: Opportunities for professional growth and development in dynamic and supportive environment. Collaborative Culture: Work with a talented team of professionals who are passionate about their work and committed to success. Competitive Compensation: We offer a competitive salary and benefits package that rewards your hard work and dedication.
Feb 28, 2026
Full time
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods' delivery in IT Enterprise Services. They will ensure the team contains the best talents available at the right time, in the right place and the right cost, whilst maintaining high levels of utilisation. The Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to drive recruitment, resource planning, skills development, management and capability growth. The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area. Key Responsibilities - within Methods Competency Centre Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company. Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team. Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs. Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK Manage the onboarding and probation process for new consultants. Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company's profitability. Support professional growth through coaching, feedback, appraisals, and career development plans. Ensure training needs are identified and addressed. Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise. Ensure accurate and timeline reporting and communication with all functions. Collaborate with finance and operational leads on budgeting and workforce planning. Support the development and promotion of service offers aligned with team capabilities. Work closely and collaborate with the sales and bid teams to support business development opportunities. Align consultants with the right assignments/projects based on their skills, experience, and project requirements. Act as escalation point for consultant professional and personal issues. Contribute to continuous improvement. Key Responsibilities - within Consultant Experience and Support Foster a positive and collaborative team culture. Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development. Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned. Promote wellbeing and provide support with absence management. Ensure compliance with HR policies and guidelines. Monitor and track consultant performance to support continuous improvement. Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. Details of this will be discussed with you at interview. Minimum 6-7 years of experience in a leadership or team management role within a consulting, IT Enterprise Services, or professional services environment. Strong experience in resource and team management, workforce planning, and bench utilisation management. Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. Track record of managing team budgets, headcount planning, and performance targets. Ability to influence, negotiate, and build trusted relationships across the organisation. Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. Ability to deliver accurate, timely reporting across multiple stakeholders Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Being part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment. As well as this, we offer: Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non-contributory (spouse and dependants included). Worldwide Travel Insurance which is non-contributory (spouse and dependant included). Why Join Us? Innovative Environment: Be part of a company that values innovation and excellence in delivering ITES solutions. Career Growth: Opportunities for professional growth and development in dynamic and supportive environment. Collaborative Culture: Work with a talented team of professionals who are passionate about their work and committed to success. Competitive Compensation: We offer a competitive salary and benefits package that rewards your hard work and dedication.
Role Summary: The Head of Risk and Resilience Utility Product Manager leads the vision, strategy, and delivery of enterprise-wide resilience services that enable the organisation to meet regulatory obligations while driving real business value. This role applies strong product thinking to complex risk domains, translating regulatory and control requirements into scalable, customer-centric platforms that are trusted by both the business and risk functions. Operating across Operational Resilience, Third-Party Due Diligence, and customer-facing assurance, the role balances regulatory defensibility, usability, and transparency to strengthen customer trust and organisational resilience. As a senior leader, the role builds and inspires high-performing, globally distributed teams while influencing key stakeholders, executives, and regulators through clear communication and data-driven decision-making. The role also acts as a change leader, driving adoption of modern risk capabilities and retiring legacy, manual processes to improve efficiency, confidence, and outcomes at scale. WHAT YOU'LL BE DOING: The successful candidate will: Demonstrates strong product thinking, framing regulatory and risk obligations as customer-centric problems to solve rather than compliance checklists Builds trusted partnerships across 1st line, 2nd line risk, compliance, technology, and operations, influencing without formal authority Balances regulatory defensibility with usability, delivering solutions that are adopted by the business and trusted by risk functions Translates complex risk and regulatory requirements into clear product vision, roadmap, and delivery priorities Uses data and outcomes to prioritise work and demonstrate the value of risk services to the wider organisation Shows strong execution discipline, delivering incrementally while managing dependencies and regulatory deadlines Acts as a change leader, driving adoption of new risk capabilities and retiring legacy or manual processes Communicates clearly and confidently with senior stakeholders, including risk leadership and auditors Is comfortable operating in ambiguity and navigating evolving regulatory expectations WHAT YOU'LL BRING: Functional Knowledge Experience delivering internal platforms or services in regulated financial services environments Practical understanding of Operational Resilience concepts, including important business services, impact tolerances, dependency mapping, and scenario testing Knowledge of Third-Party Due Diligence practices, including supplier risk segmentation, lifecycle management, and ongoing monitoring Knowledge of customer-facing due diligence and assurance practices that enable customers to assess our risk and control environment efficiently, balancing transparency, regulatory defensibility, and commercial sensitivity and enabling customer trust. Ability to define and measure meaningful non-revenue product metrics (e.g. time to onboard, control effectiveness, adoption, reliability) Strong technical fluency, with experience working closely with engineering, data, and architecture teams Experience integrating risk services into broader business workflows and change processes Understanding of governance, evidence, and audit requirementsLeadership Skills Demonstrated ability to lead and inspire cross-functional teams, fostering a collaborative and innovative work environment. Energy and pace to drive highly effective stakeholder management across a globally distributed team. Be a talent magnet. Continue to grow high performing diverse teams, while adding key capabilities by attracting best in class talent who can support the growing needs of the organization and client community. Ability to provide regular updates to stakeholders and board of directors on critical initiatives and interact frequently with key leaders as well as various regulatory bodies. Experience of driving at pace, globally disbursed / matrixed teams to successfully achieve business line goals and objectives. Enterprise leadership to drive consensus and influence while operating in an agile manner to oversee a vast portfolio of responsibilities. Experience building, empowering, and inspiring high-performing teams and instilling a culture of creativity, accountability, and productivityProblem Solving The role requires attention to detail and excellent judgment based on best practice and previous experience. Evidence of responding to and resolving complex problems by identifying and selecting solutions through applying innovative thinking and technical experience, guided by clear policy and procedure.Interpersonal Skills Excellent communication, presentation, and interpersonal skills to effectively engage with stakeholders at all levels. Sound judgement with experience of balancing competing factors of stakeholders to deliver optimal outcomes. Strategic thinker with proven ability to execute with quality and efficiency. Strong analytical skills and proven record in innovative thinking. Career Stage: Group Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things
Feb 28, 2026
Full time
Role Summary: The Head of Risk and Resilience Utility Product Manager leads the vision, strategy, and delivery of enterprise-wide resilience services that enable the organisation to meet regulatory obligations while driving real business value. This role applies strong product thinking to complex risk domains, translating regulatory and control requirements into scalable, customer-centric platforms that are trusted by both the business and risk functions. Operating across Operational Resilience, Third-Party Due Diligence, and customer-facing assurance, the role balances regulatory defensibility, usability, and transparency to strengthen customer trust and organisational resilience. As a senior leader, the role builds and inspires high-performing, globally distributed teams while influencing key stakeholders, executives, and regulators through clear communication and data-driven decision-making. The role also acts as a change leader, driving adoption of modern risk capabilities and retiring legacy, manual processes to improve efficiency, confidence, and outcomes at scale. WHAT YOU'LL BE DOING: The successful candidate will: Demonstrates strong product thinking, framing regulatory and risk obligations as customer-centric problems to solve rather than compliance checklists Builds trusted partnerships across 1st line, 2nd line risk, compliance, technology, and operations, influencing without formal authority Balances regulatory defensibility with usability, delivering solutions that are adopted by the business and trusted by risk functions Translates complex risk and regulatory requirements into clear product vision, roadmap, and delivery priorities Uses data and outcomes to prioritise work and demonstrate the value of risk services to the wider organisation Shows strong execution discipline, delivering incrementally while managing dependencies and regulatory deadlines Acts as a change leader, driving adoption of new risk capabilities and retiring legacy or manual processes Communicates clearly and confidently with senior stakeholders, including risk leadership and auditors Is comfortable operating in ambiguity and navigating evolving regulatory expectations WHAT YOU'LL BRING: Functional Knowledge Experience delivering internal platforms or services in regulated financial services environments Practical understanding of Operational Resilience concepts, including important business services, impact tolerances, dependency mapping, and scenario testing Knowledge of Third-Party Due Diligence practices, including supplier risk segmentation, lifecycle management, and ongoing monitoring Knowledge of customer-facing due diligence and assurance practices that enable customers to assess our risk and control environment efficiently, balancing transparency, regulatory defensibility, and commercial sensitivity and enabling customer trust. Ability to define and measure meaningful non-revenue product metrics (e.g. time to onboard, control effectiveness, adoption, reliability) Strong technical fluency, with experience working closely with engineering, data, and architecture teams Experience integrating risk services into broader business workflows and change processes Understanding of governance, evidence, and audit requirementsLeadership Skills Demonstrated ability to lead and inspire cross-functional teams, fostering a collaborative and innovative work environment. Energy and pace to drive highly effective stakeholder management across a globally distributed team. Be a talent magnet. Continue to grow high performing diverse teams, while adding key capabilities by attracting best in class talent who can support the growing needs of the organization and client community. Ability to provide regular updates to stakeholders and board of directors on critical initiatives and interact frequently with key leaders as well as various regulatory bodies. Experience of driving at pace, globally disbursed / matrixed teams to successfully achieve business line goals and objectives. Enterprise leadership to drive consensus and influence while operating in an agile manner to oversee a vast portfolio of responsibilities. Experience building, empowering, and inspiring high-performing teams and instilling a culture of creativity, accountability, and productivityProblem Solving The role requires attention to detail and excellent judgment based on best practice and previous experience. Evidence of responding to and resolving complex problems by identifying and selecting solutions through applying innovative thinking and technical experience, guided by clear policy and procedure.Interpersonal Skills Excellent communication, presentation, and interpersonal skills to effectively engage with stakeholders at all levels. Sound judgement with experience of balancing competing factors of stakeholders to deliver optimal outcomes. Strategic thinker with proven ability to execute with quality and efficiency. Strong analytical skills and proven record in innovative thinking. Career Stage: Group Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. Key Responsibilities Define and own the end-to-end GTM strategy for Pigment's Supply Chain Planning (SCP) business across segments, regions, and channels. Accountable for SCP revenue delivery across all use cases, industries, and customer segments, serving both new and established customers. Drive alignment across Sales, Pre-Sales, Product Strategy, Marketing, Customer Success and Partner teams to ensure a cohesive and scalable GTM motion. Run the cross-functional team cadence. Partner with Product to influence roadmap priorities based on target accounts, sales engagements, competitive intelligence, and customer feedback. Coordinate with Marketing on demand generation strategy, product marketing, and creation of SCP campaigns. Collaborate with the Partner team to ensure strong SCP coverage within our partner ecosystem. Serve as Pigment's subject-matter expert on supply chain planning, including representing Pigment at industry conferences, analyst briefings, and customer executive sessions. Qualifications Supply Chain : You have 10+ years of experience selling or implementing Supply Chain Planning solutions. Proven success leading cross-functional teams in high growth businesses Experience supporting or leading strategic enterprise deals in complex sales cycles. Deep understanding of supply chain planning processes, workflows, KPIs, and practitioner pain points. Strong commercial acumen: ability to shape deal strategy, articulate business value, and engage senior supply chain executives. Excellent communication and executive-presence skills; able to influence internal teams and customers alike. Analytical and metrics-driven mindset; comfortable building business cases, revenue models, and market assessments. Strategic thinker with an operator's bias for action-able to move seamlessly between vision, strategy, and execution. Ability to thrive in ambiguity and build structure in a fast-changing environment. What we Offer Competitive package Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High end equipment (based on stock/availability) to do your work in the best conditions How We Work Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Feb 28, 2026
Full time
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. Key Responsibilities Define and own the end-to-end GTM strategy for Pigment's Supply Chain Planning (SCP) business across segments, regions, and channels. Accountable for SCP revenue delivery across all use cases, industries, and customer segments, serving both new and established customers. Drive alignment across Sales, Pre-Sales, Product Strategy, Marketing, Customer Success and Partner teams to ensure a cohesive and scalable GTM motion. Run the cross-functional team cadence. Partner with Product to influence roadmap priorities based on target accounts, sales engagements, competitive intelligence, and customer feedback. Coordinate with Marketing on demand generation strategy, product marketing, and creation of SCP campaigns. Collaborate with the Partner team to ensure strong SCP coverage within our partner ecosystem. Serve as Pigment's subject-matter expert on supply chain planning, including representing Pigment at industry conferences, analyst briefings, and customer executive sessions. Qualifications Supply Chain : You have 10+ years of experience selling or implementing Supply Chain Planning solutions. Proven success leading cross-functional teams in high growth businesses Experience supporting or leading strategic enterprise deals in complex sales cycles. Deep understanding of supply chain planning processes, workflows, KPIs, and practitioner pain points. Strong commercial acumen: ability to shape deal strategy, articulate business value, and engage senior supply chain executives. Excellent communication and executive-presence skills; able to influence internal teams and customers alike. Analytical and metrics-driven mindset; comfortable building business cases, revenue models, and market assessments. Strategic thinker with an operator's bias for action-able to move seamlessly between vision, strategy, and execution. Ability to thrive in ambiguity and build structure in a fast-changing environment. What we Offer Competitive package Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High end equipment (based on stock/availability) to do your work in the best conditions How We Work Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Natural England Director of Digital and Data Location: Flexible across England Salary: £81,000 + Benefits Permanent Nature sits at the heart of our nation's prosperity, it is essential national infrastructure. It supports economic growth, improves our health and wellbeing, and strengthens our resilience in a rapidly changing world. Natural England's mission is to recover nature for health, wealth and security advising government, protecting our natural environment, enabling public access, and ensuring nature conservation and regulatory services are delivered effectively across the country. To deliver on this mission at scale, digital and data are fundamental. Our statutory services, our organisational reforms, our regulatory responsibilities, and our leadership of nature recovery all depend on high quality digital systems, strong data foundations and modern, user centred services. We are already on an ambitious transformation journey. We have established new governance and assurance processes, brought together a unified digital and data directorate, and built a development pipeline of significant programmes. We are now transforming Natural England into a truly digitally enabled organisation and this new role will spearhead that change, driving it further and faster. The Opportunity Reporting to the Chief Scientist, you will play a strategic and highly visible role in shaping and delivering our Destination Digital strategy. You will lead a team of around 50 specialists, setting the direction for digital and data across the organisation, embedding modern ways of working and ensuring solutions deliver sustained, measurable benefits for nature. You will work closely with colleagues across Natural England, the DEFRA group and cross government partners, strengthening relationships, influencing decisions and ensuring digital and data services are delivered in better, simpler and more effective ways. You will champion innovation, draw on expertise from public and private sectors, and push forward the adoption of leading edge technologies where they can deliver genuine value. Above all, you will be a leader for a team of committed digital and data professionals (and for the wider Natural England workforce) who share a deep passion for improving outcomes for communities, the environment and the nation. What you will bring Essential criteria: To be successful, you will be/bring: A visible, inclusive and credible leader , trusted at executive, organisational and partner levels. You inspire and mobilise others, embed cultural change and build a sustained continuous improvement mindset. Proven experience leading enterprise wide digital and data transformation , with end to end ownership for modernising services, operating models and ways of working, ensuring solutions are adopted, embedded and deliver lasting organisational value. Strong portfolio and delivery leadership , with a track record of managing large scale digital and data programmes on time and within budget, supported by robust governance and assurance. Deep digital and data expertise , applying strategic insight across digital technologies, data management, cybersecurity and IT infrastructure. Organisational and people leadership , guiding multidisciplinary teams through complexity and uncertainty, maintaining momentum and delivering at pace. A highly effective relationship builder , able to establish credibility, influence decisions based on risk and strategic priorities, and align diverse stakeholders across a complex partner ecosystem. This is a unique and exciting opportunity to make a lasting difference transforming how a national organisation operates and enabling our people to deliver better outcomes for nature, now and for the future. If you are motivated by our mission and inspired by our ambition, we would love to hear from you. To apply for this post, you will need to complete the online application process no later than 09:00 on Monday 16 March 2026 . All applications must be submitted using the link by clicking Apply on website. How to apply When applying, please ensure that you provide the following information. Your CV (pdf) A supporting statement (pdf and of not more than 2 pages) detailing how you can address the Essential criteria Contact telephone numbers as well as your personal email address A completed diversity monitoring form (this will appear on screen as part of the application process). For a confidential discussion about the role, please do contact our recruitment advisers at GatenbySanderson who will be delighted to speak with you: Sarah Luxford on Sarah. Martyn Brereton on
Feb 28, 2026
Full time
Natural England Director of Digital and Data Location: Flexible across England Salary: £81,000 + Benefits Permanent Nature sits at the heart of our nation's prosperity, it is essential national infrastructure. It supports economic growth, improves our health and wellbeing, and strengthens our resilience in a rapidly changing world. Natural England's mission is to recover nature for health, wealth and security advising government, protecting our natural environment, enabling public access, and ensuring nature conservation and regulatory services are delivered effectively across the country. To deliver on this mission at scale, digital and data are fundamental. Our statutory services, our organisational reforms, our regulatory responsibilities, and our leadership of nature recovery all depend on high quality digital systems, strong data foundations and modern, user centred services. We are already on an ambitious transformation journey. We have established new governance and assurance processes, brought together a unified digital and data directorate, and built a development pipeline of significant programmes. We are now transforming Natural England into a truly digitally enabled organisation and this new role will spearhead that change, driving it further and faster. The Opportunity Reporting to the Chief Scientist, you will play a strategic and highly visible role in shaping and delivering our Destination Digital strategy. You will lead a team of around 50 specialists, setting the direction for digital and data across the organisation, embedding modern ways of working and ensuring solutions deliver sustained, measurable benefits for nature. You will work closely with colleagues across Natural England, the DEFRA group and cross government partners, strengthening relationships, influencing decisions and ensuring digital and data services are delivered in better, simpler and more effective ways. You will champion innovation, draw on expertise from public and private sectors, and push forward the adoption of leading edge technologies where they can deliver genuine value. Above all, you will be a leader for a team of committed digital and data professionals (and for the wider Natural England workforce) who share a deep passion for improving outcomes for communities, the environment and the nation. What you will bring Essential criteria: To be successful, you will be/bring: A visible, inclusive and credible leader , trusted at executive, organisational and partner levels. You inspire and mobilise others, embed cultural change and build a sustained continuous improvement mindset. Proven experience leading enterprise wide digital and data transformation , with end to end ownership for modernising services, operating models and ways of working, ensuring solutions are adopted, embedded and deliver lasting organisational value. Strong portfolio and delivery leadership , with a track record of managing large scale digital and data programmes on time and within budget, supported by robust governance and assurance. Deep digital and data expertise , applying strategic insight across digital technologies, data management, cybersecurity and IT infrastructure. Organisational and people leadership , guiding multidisciplinary teams through complexity and uncertainty, maintaining momentum and delivering at pace. A highly effective relationship builder , able to establish credibility, influence decisions based on risk and strategic priorities, and align diverse stakeholders across a complex partner ecosystem. This is a unique and exciting opportunity to make a lasting difference transforming how a national organisation operates and enabling our people to deliver better outcomes for nature, now and for the future. If you are motivated by our mission and inspired by our ambition, we would love to hear from you. To apply for this post, you will need to complete the online application process no later than 09:00 on Monday 16 March 2026 . All applications must be submitted using the link by clicking Apply on website. How to apply When applying, please ensure that you provide the following information. Your CV (pdf) A supporting statement (pdf and of not more than 2 pages) detailing how you can address the Essential criteria Contact telephone numbers as well as your personal email address A completed diversity monitoring form (this will appear on screen as part of the application process). For a confidential discussion about the role, please do contact our recruitment advisers at GatenbySanderson who will be delighted to speak with you: Sarah Luxford on Sarah. Martyn Brereton on
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods' delivery in IT Enterprise Services. They will ensure the team contains the best talents available at the right time, in the right place and the right cost, whilst maintaining high levels of utilisation. The Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to drive recruitment, resource planning, skills development, management and capability growth. The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area. Key Responsibilities - within Methods Competency Centre Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company. Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team. Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs. Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK Manage the onboarding and probation process for new consultants. Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company's profitability. Support professional growth through coaching, feedback, appraisals, and career development plans. Ensure training needs are identified and addressed. Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise. Ensure accurate and timeline reporting and communication with all functions. Collaborate with finance and operational leads on budgeting and workforce planning. Support the development and promotion of service offers aligned with team capabilities. Work closely and collaborate with the sales and bid teams to support business development opportunities. Align consultants with the right assignments/projects based on their skills, experience, and project requirements. Act as escalation point for consultant professional and personal issues. Contribute to continuous improvement. Key Responsibilities - within Consultant Experience and Support Foster a positive and collaborative team culture. Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development. Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned. Promote wellbeing and provide support with absence management. Ensure compliance with HR policies and guidelines. Monitor and track consultant performance to support continuous improvement. Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. Details of this will be discussed with you at interview. Minimum 6-7 years of experience in a leadership or team management role within a consulting, IT Enterprise Services, or professional services environment. Strong experience in resource and team management, workforce planning, and bench utilisation management. Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. Track record of managing team budgets, headcount planning, and performance targets. Ability to influence, negotiate, and build trusted relationships across the organisation. Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. Ability to deliver accurate, timely reporting across multiple stakeholders Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Being part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment. As well as this, we offer: Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non-contributory (spouse and dependants included). Worldwide Travel Insurance which is non-contributory (spouse and dependant included). Why Join Us? Innovative Environment: Be part of a company that values innovation and excellence in delivering ITES solutions. Career Growth: Opportunities for professional growth and development in dynamic and supportive environment. Collaborative Culture: Work with a talented team of professionals who are passionate about their work and committed to success. Competitive Compensation: We offer a competitive salary and benefits package that rewards your hard work and dedication.
Feb 28, 2026
Full time
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods' delivery in IT Enterprise Services. They will ensure the team contains the best talents available at the right time, in the right place and the right cost, whilst maintaining high levels of utilisation. The Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to drive recruitment, resource planning, skills development, management and capability growth. The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area. Key Responsibilities - within Methods Competency Centre Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company. Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team. Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs. Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK Manage the onboarding and probation process for new consultants. Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company's profitability. Support professional growth through coaching, feedback, appraisals, and career development plans. Ensure training needs are identified and addressed. Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise. Ensure accurate and timeline reporting and communication with all functions. Collaborate with finance and operational leads on budgeting and workforce planning. Support the development and promotion of service offers aligned with team capabilities. Work closely and collaborate with the sales and bid teams to support business development opportunities. Align consultants with the right assignments/projects based on their skills, experience, and project requirements. Act as escalation point for consultant professional and personal issues. Contribute to continuous improvement. Key Responsibilities - within Consultant Experience and Support Foster a positive and collaborative team culture. Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development. Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned. Promote wellbeing and provide support with absence management. Ensure compliance with HR policies and guidelines. Monitor and track consultant performance to support continuous improvement. Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. Details of this will be discussed with you at interview. Minimum 6-7 years of experience in a leadership or team management role within a consulting, IT Enterprise Services, or professional services environment. Strong experience in resource and team management, workforce planning, and bench utilisation management. Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. Track record of managing team budgets, headcount planning, and performance targets. Ability to influence, negotiate, and build trusted relationships across the organisation. Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. Ability to deliver accurate, timely reporting across multiple stakeholders Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Being part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment. As well as this, we offer: Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non-contributory (spouse and dependants included). Worldwide Travel Insurance which is non-contributory (spouse and dependant included). Why Join Us? Innovative Environment: Be part of a company that values innovation and excellence in delivering ITES solutions. Career Growth: Opportunities for professional growth and development in dynamic and supportive environment. Collaborative Culture: Work with a talented team of professionals who are passionate about their work and committed to success. Competitive Compensation: We offer a competitive salary and benefits package that rewards your hard work and dedication.
Site Name: UK - Hertfordshire - Stevenage Posted Date: Feb Are you looking to make a significant impact in a global organisation while driving innovation and delivering high-quality solutions? At GSK, we are committed to improving global health and empowering your career growth. We are currently seeking a Sr. Manager, R&D Procurement, Laboratory Services to join our Procurement team, supporting our R&D and QC laboratories across the globe. About the Role As the Sr. Manager, R&D Procurement, Laboratory Services, you will take ownership of sourcing and contract management for the Lab Services category, including instrument services, technical and general lab services, and lab tech. You will play a key role in developing and implementing category strategies, negotiating and executing contracts, and managing supplier relationships to ensure GSK's performance, quality, and financial objectives are met. In this role, you will collaborate with global teams across multiple countries, requiring high cultural awareness, and work closely with senior leadership to deliver procurement strategies that maximize supplier leverage while driving continuous improvements. You will also be responsible for identifying opportunities to streamline processes and generate significant value for GSK. Key Responsibilities Lead complex sourcing and category management activities for Lab Services within a global framework. Develop and implement category strategies aligned with GSK's strategic goals. Plan, negotiate, execute, interpret, and maintain contracts while managing ongoing supplier negotiations. Collaborate with stakeholders and senior leaders to ensure successful deployment of strategies globally and regionally. Champion sourcing group management processes and policies across functions. Ensure compliance with risk, regulatory, and quality requirements in all supplier interactions. Lead end-to-end procurement processes, driving continuous improvement, in-house vs. third-party vs. outsourcing strategies. Manage and monitor supplier relationships outside of the enterprise SRM structure for this category. Collaborate with other global procurement groups to identify synergies and optimize supplier relationships. Generate value in terms of quality, delivery, cost, and contribute significantly to GSK's goals. About You We are looking for a strategic thinker with strong problem-solving and analytical skills, excellent communication abilities, and the confidence to engage and challenge senior leaders. The ideal candidate will have a solid foundation in procurement, supply chain, business, or finance, along with experience in laboratory capabilities or scientific services provisions. You will be comfortable navigating complex global environments and possess a strong understanding of cultural differences in negotiations and supplier relationships. Qualifications and Experience Required Minimum: A university degree in Procurement, Supply Chain, Business, Finance, or related fields. Preferred: Master's degree in Procurement, Business, Finance, or a relevant scientific discipline. Relevant experience in procurement supporting laboratory capabilities or scientific services. Proven negotiation and contract management skills, with the ability to deliver quality, timely, and compliant agreements. Strong leadership and stakeholder management skills, including collaboration with senior leaders across R&D and Supply Chain. Exceptional communication skills, including English proficiency (written and oral); additional languages are a plus. Deep understanding of supplier capabilities, market trends, and business processes. Why GSK? At GSK, we are united by our mission to help people do more, feel better, and live longer. We foster a culture of innovation, collaboration, and inclusion, where you'll have the opportunity to grow and make a lasting impact on global health. As part of our Procurement team, you'll play a vital role in delivering solutions that improve lives while achieving GSK's strategic objectives. Ready to Apply? If you're excited by the prospect of joining an organisation that values your expertise, empowers your growth, and challenges you to deliver on a global scale, we want to hear from you. Apply today and help us transform the future of healthcare through innovative procurement strategies. Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit
Feb 28, 2026
Full time
Site Name: UK - Hertfordshire - Stevenage Posted Date: Feb Are you looking to make a significant impact in a global organisation while driving innovation and delivering high-quality solutions? At GSK, we are committed to improving global health and empowering your career growth. We are currently seeking a Sr. Manager, R&D Procurement, Laboratory Services to join our Procurement team, supporting our R&D and QC laboratories across the globe. About the Role As the Sr. Manager, R&D Procurement, Laboratory Services, you will take ownership of sourcing and contract management for the Lab Services category, including instrument services, technical and general lab services, and lab tech. You will play a key role in developing and implementing category strategies, negotiating and executing contracts, and managing supplier relationships to ensure GSK's performance, quality, and financial objectives are met. In this role, you will collaborate with global teams across multiple countries, requiring high cultural awareness, and work closely with senior leadership to deliver procurement strategies that maximize supplier leverage while driving continuous improvements. You will also be responsible for identifying opportunities to streamline processes and generate significant value for GSK. Key Responsibilities Lead complex sourcing and category management activities for Lab Services within a global framework. Develop and implement category strategies aligned with GSK's strategic goals. Plan, negotiate, execute, interpret, and maintain contracts while managing ongoing supplier negotiations. Collaborate with stakeholders and senior leaders to ensure successful deployment of strategies globally and regionally. Champion sourcing group management processes and policies across functions. Ensure compliance with risk, regulatory, and quality requirements in all supplier interactions. Lead end-to-end procurement processes, driving continuous improvement, in-house vs. third-party vs. outsourcing strategies. Manage and monitor supplier relationships outside of the enterprise SRM structure for this category. Collaborate with other global procurement groups to identify synergies and optimize supplier relationships. Generate value in terms of quality, delivery, cost, and contribute significantly to GSK's goals. About You We are looking for a strategic thinker with strong problem-solving and analytical skills, excellent communication abilities, and the confidence to engage and challenge senior leaders. The ideal candidate will have a solid foundation in procurement, supply chain, business, or finance, along with experience in laboratory capabilities or scientific services provisions. You will be comfortable navigating complex global environments and possess a strong understanding of cultural differences in negotiations and supplier relationships. Qualifications and Experience Required Minimum: A university degree in Procurement, Supply Chain, Business, Finance, or related fields. Preferred: Master's degree in Procurement, Business, Finance, or a relevant scientific discipline. Relevant experience in procurement supporting laboratory capabilities or scientific services. Proven negotiation and contract management skills, with the ability to deliver quality, timely, and compliant agreements. Strong leadership and stakeholder management skills, including collaboration with senior leaders across R&D and Supply Chain. Exceptional communication skills, including English proficiency (written and oral); additional languages are a plus. Deep understanding of supplier capabilities, market trends, and business processes. Why GSK? At GSK, we are united by our mission to help people do more, feel better, and live longer. We foster a culture of innovation, collaboration, and inclusion, where you'll have the opportunity to grow and make a lasting impact on global health. As part of our Procurement team, you'll play a vital role in delivering solutions that improve lives while achieving GSK's strategic objectives. Ready to Apply? If you're excited by the prospect of joining an organisation that values your expertise, empowers your growth, and challenges you to deliver on a global scale, we want to hear from you. Apply today and help us transform the future of healthcare through innovative procurement strategies. Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit
Swindon, Wiltshire, United Kingdom (Hybrid) Job Info Job Category Operational Delivery Apply Before 03/15/2026, 11:55 PM Job Identification 2023 Posting Date 02/23/2026, 09:53 AM Job Shift Day Hours Full Time Job Description Job title: Chief Operating Officer - BBSRC Band: X Contract Type: Contract until 1st February 2028. Hours: Full Time Travel Requirements: Regular visits to UKRI sites. Closing Date: Sunday 15th March :55 Shortlisting: w/c 06th April 2026 Interviews: w/c 20th May 202 About UKRI UK Research and Innovation (UKRI) is the UK's largest public funder of research and innovation. We invest more than £8 billion annually to advance our understanding of society and the world around us and deliver benefits for society, the economy and the environment. Our organisation comprises nine councils - the UK's innovation agency, Innovate UK, the seven disciplinary Research Councils and Research England. As a UK-wide organisation we work across the four UK nations and with the devolved funding bodies and governments to develop and support different priorities that span research and innovation around the UK. Through our Councils and the critical national capabilities provided by our centres and institutes, we deliver, support and champion the creativity and vibrancy of research and innovation in the UK, for the benefit of society. UKRI is a non-departmental public body sponsored by the Department for Science, Innovation and Technology (DSIT). About (BBSRC) BBSRC is the major funder of world-leading bioscience in the UK. Through our investments, we build and support a vibrant, dynamic and inclusive research and innovation community which delivers ground-breaking discoveries, innovative technologies and develops bio-based solutions that contribute to tackling global challenges, such as sustainable food production, climate change, and healthy ageing. As part of UKRI, we not only play a pivotal role in fostering connections that enable the UK's world-class research and innovation system to flourish - we also have a responsibility to enable the creation of a research and employee culture that is diverse, resilient, and engaged. At BBSRC, we firmly believe that by promoting an inclusive and equitable culture across bioscience research and innovation, our community and our discipline will thrive. BBSRC proudly forges interdisciplinary collaborations, including internationally, where excellent bioscience and equitable partnerships have a fundamental role. We pioneer approaches that enhance the equality, diversity, and inclusion of talent by investing in people, programmes, infrastructure, technologies, and collaborations on a global scale. BBSRC's vision is to advance the frontiers of biology and drive towards a healthy, prosperous and sustainable future. We support curiosity-driven ideas and provide early investment in ground-breaking transformative technologies and the sharing of data. Through our funding, stewardship and provision of national capabilities, including the institutes that receive our strategic support, we progress our knowledge and understanding of the complex processes that underpin life and we continue to seek exciting ideas with the potential to transform and advance bioscience. We unleash innovation, capitalising on the unprecedented opportunities for biology to transform our lives by working with and supporting the creation of new businesses, advancing enterprise, and forging vibrant ecosystems across the UK. We enable researchers, innovators, entrepreneurs, and businesses to translate their fundamental understanding of biological systems into tangible societal and economic benefits with global impact. Purpose of the role The Chief Operating Officer for BBSRC is a significant role within our Executive Leadership Team, aligned to the UKRI strategy, enabling BBSRC to continue its influential roles in research and innovation within UKRI and beyond. The Chief Operating Officer will command the confidence of the BBSRC Executive Chair and Council, as well as other members of the BBSRC Executive and UKRI senior leaders. They will need to be able to work proactively at the interface between professional, academic and government communities, and between staff at all levels in the organisation. As an effective communicator and empathic listener, they will operate effectively across organisational boundaries. As a creative thinker and influential collaborator, they will combine drive and political acumen with the highest standards of behaviour. They will have an in-depth knowledge and proven track record of how to deliver and sustain complex, strategic change at both an organisational and system level in the public and / or private sectors. They will have the ability to strategically lead, sponsor and productively work in partnership to deliver major projects that can secure return on investment. The Chief Operating Officer has direct line management responsibility for several corporate functions across BBSRC. This includes, Governance and Risk Management, Business Planning, Performance Evaluation, Business Improvement and Funding Delivery, . In addition, they will lead partnering relationships with UKRI corporate functions that include Finance; Human Resources; Governance, Assurance, Risk and Information; Digital, Data and Technology; Security; Project Delivery & Improvement; Health and Safety, Estates and Procurement. Key responsibilities • Leadership Act to support the Executive Chair, and fellow members of the Executive Leadership Team, to ensure the smooth running of BBSRC • As a member of the broader BBSRC leadership team, role model and champion organisational values and behaviours and equality, diversity and inclusion principles • Working with the Executive Chair and across BBSRC to lead and support organisational transformation and its alignment with UKRI transformation • Working with fellow COOs across other parts of UKRI to ensure consistency in working practices and to ensure the smooth running of UKRI as a whole. • Working with the Heads of Function to support the design, transformation and effective delivery of Council services within budget and ensuring efficiency and value for money • Inspiring, empowering and developing the BBSRC team • BBSRC strategically-funded Institutes In relation to BBSRC strategically funded institutes (overall an annual BBSRC investment in the region of £135M), lead on matters covering estates, major projects governance, campus developments and other institute-related activities. • Working across BBSRC with members of the Executive Leadership Team, subject matter experts and BBSRC observers as required • Planning and Programme support Act as the key point of contact for BBSRC input to UKRI Corporate Services plans; ensuring that BBSRC requirements are appropriately reflected and that BBSRC can deliver agreed outcomes • Working collaboratively to identify and deliver simplification and harmonisation • Oversight of operational planning and programme support and manage risk within BBSRC - ensuring sufficient support is provided to key areas of activity • Supporting the effective organisation design and delivery capability • Acting as the change agent in BBSRC for Corporate Services in support of the UKRI transformation plan • Finance and Commercial Work closely, via 'dotted line' engagement approach, with the UKRI Corporate Services Finance Business Partner to ensure BBSRC and UKRI have the necessary financial controls, planning, monitoring and reporting (reflecting Managing Public Money) to enable BBSRC to deliver its strategy • Oversee significant procurements in conjunction with the UKRI Corporate Services Procurement Business Partner • Act as the key point of contact for the NERC/BBSRC joint estates team, hosted by NERC, including on Health, Safety and Biosafety • Act as the key contact for major BBSRC capital programmes • Human Resources Lead on employee policies for BBSRC including pay and reward. Working closely with the UKRI Corporate Services and HR Business Partners to ensure BBSRC has the right people, in the right place, doing the right things, developing their skills and maximising their productivity in alignment within Council and UKRI strategy. • Leading on staff and Trade Union relations where required • Governance, Assurance, Risk, Information (GARI) and Legal Work closely, via 'dotted line' engagement approach, with UKRI Corporate Services GARI Business Partner to provide the BBSRC Executive Chair and Council with appropriate governance structures and assurance as to the integrity of activities, that risks are identified and mitigated (as far as reasonable), that information is accurate and secure (reflecting GDPR), with specific reference to the UKRI assets managed by BBSRC including at BBSRC strategically-funded institutes. Accountable for ensuring reporting is carried out. • Manage BBSRC's need for legal advice, working with UKRI Head of Legal • Act as the key point of contact for GIAA • Managing corporate compliance and statutory liability • Information Technology, Facilities, Administration Manage the provision of business IT to BBSRC, working with internal and external suppliers Ensure that office space is of appropriate quality and used flexibly and effectively Ensure that employees have the tools to do the job . click apply for full job details
Feb 28, 2026
Full time
Swindon, Wiltshire, United Kingdom (Hybrid) Job Info Job Category Operational Delivery Apply Before 03/15/2026, 11:55 PM Job Identification 2023 Posting Date 02/23/2026, 09:53 AM Job Shift Day Hours Full Time Job Description Job title: Chief Operating Officer - BBSRC Band: X Contract Type: Contract until 1st February 2028. Hours: Full Time Travel Requirements: Regular visits to UKRI sites. Closing Date: Sunday 15th March :55 Shortlisting: w/c 06th April 2026 Interviews: w/c 20th May 202 About UKRI UK Research and Innovation (UKRI) is the UK's largest public funder of research and innovation. We invest more than £8 billion annually to advance our understanding of society and the world around us and deliver benefits for society, the economy and the environment. Our organisation comprises nine councils - the UK's innovation agency, Innovate UK, the seven disciplinary Research Councils and Research England. As a UK-wide organisation we work across the four UK nations and with the devolved funding bodies and governments to develop and support different priorities that span research and innovation around the UK. Through our Councils and the critical national capabilities provided by our centres and institutes, we deliver, support and champion the creativity and vibrancy of research and innovation in the UK, for the benefit of society. UKRI is a non-departmental public body sponsored by the Department for Science, Innovation and Technology (DSIT). About (BBSRC) BBSRC is the major funder of world-leading bioscience in the UK. Through our investments, we build and support a vibrant, dynamic and inclusive research and innovation community which delivers ground-breaking discoveries, innovative technologies and develops bio-based solutions that contribute to tackling global challenges, such as sustainable food production, climate change, and healthy ageing. As part of UKRI, we not only play a pivotal role in fostering connections that enable the UK's world-class research and innovation system to flourish - we also have a responsibility to enable the creation of a research and employee culture that is diverse, resilient, and engaged. At BBSRC, we firmly believe that by promoting an inclusive and equitable culture across bioscience research and innovation, our community and our discipline will thrive. BBSRC proudly forges interdisciplinary collaborations, including internationally, where excellent bioscience and equitable partnerships have a fundamental role. We pioneer approaches that enhance the equality, diversity, and inclusion of talent by investing in people, programmes, infrastructure, technologies, and collaborations on a global scale. BBSRC's vision is to advance the frontiers of biology and drive towards a healthy, prosperous and sustainable future. We support curiosity-driven ideas and provide early investment in ground-breaking transformative technologies and the sharing of data. Through our funding, stewardship and provision of national capabilities, including the institutes that receive our strategic support, we progress our knowledge and understanding of the complex processes that underpin life and we continue to seek exciting ideas with the potential to transform and advance bioscience. We unleash innovation, capitalising on the unprecedented opportunities for biology to transform our lives by working with and supporting the creation of new businesses, advancing enterprise, and forging vibrant ecosystems across the UK. We enable researchers, innovators, entrepreneurs, and businesses to translate their fundamental understanding of biological systems into tangible societal and economic benefits with global impact. Purpose of the role The Chief Operating Officer for BBSRC is a significant role within our Executive Leadership Team, aligned to the UKRI strategy, enabling BBSRC to continue its influential roles in research and innovation within UKRI and beyond. The Chief Operating Officer will command the confidence of the BBSRC Executive Chair and Council, as well as other members of the BBSRC Executive and UKRI senior leaders. They will need to be able to work proactively at the interface between professional, academic and government communities, and between staff at all levels in the organisation. As an effective communicator and empathic listener, they will operate effectively across organisational boundaries. As a creative thinker and influential collaborator, they will combine drive and political acumen with the highest standards of behaviour. They will have an in-depth knowledge and proven track record of how to deliver and sustain complex, strategic change at both an organisational and system level in the public and / or private sectors. They will have the ability to strategically lead, sponsor and productively work in partnership to deliver major projects that can secure return on investment. The Chief Operating Officer has direct line management responsibility for several corporate functions across BBSRC. This includes, Governance and Risk Management, Business Planning, Performance Evaluation, Business Improvement and Funding Delivery, . In addition, they will lead partnering relationships with UKRI corporate functions that include Finance; Human Resources; Governance, Assurance, Risk and Information; Digital, Data and Technology; Security; Project Delivery & Improvement; Health and Safety, Estates and Procurement. Key responsibilities • Leadership Act to support the Executive Chair, and fellow members of the Executive Leadership Team, to ensure the smooth running of BBSRC • As a member of the broader BBSRC leadership team, role model and champion organisational values and behaviours and equality, diversity and inclusion principles • Working with the Executive Chair and across BBSRC to lead and support organisational transformation and its alignment with UKRI transformation • Working with fellow COOs across other parts of UKRI to ensure consistency in working practices and to ensure the smooth running of UKRI as a whole. • Working with the Heads of Function to support the design, transformation and effective delivery of Council services within budget and ensuring efficiency and value for money • Inspiring, empowering and developing the BBSRC team • BBSRC strategically-funded Institutes In relation to BBSRC strategically funded institutes (overall an annual BBSRC investment in the region of £135M), lead on matters covering estates, major projects governance, campus developments and other institute-related activities. • Working across BBSRC with members of the Executive Leadership Team, subject matter experts and BBSRC observers as required • Planning and Programme support Act as the key point of contact for BBSRC input to UKRI Corporate Services plans; ensuring that BBSRC requirements are appropriately reflected and that BBSRC can deliver agreed outcomes • Working collaboratively to identify and deliver simplification and harmonisation • Oversight of operational planning and programme support and manage risk within BBSRC - ensuring sufficient support is provided to key areas of activity • Supporting the effective organisation design and delivery capability • Acting as the change agent in BBSRC for Corporate Services in support of the UKRI transformation plan • Finance and Commercial Work closely, via 'dotted line' engagement approach, with the UKRI Corporate Services Finance Business Partner to ensure BBSRC and UKRI have the necessary financial controls, planning, monitoring and reporting (reflecting Managing Public Money) to enable BBSRC to deliver its strategy • Oversee significant procurements in conjunction with the UKRI Corporate Services Procurement Business Partner • Act as the key point of contact for the NERC/BBSRC joint estates team, hosted by NERC, including on Health, Safety and Biosafety • Act as the key contact for major BBSRC capital programmes • Human Resources Lead on employee policies for BBSRC including pay and reward. Working closely with the UKRI Corporate Services and HR Business Partners to ensure BBSRC has the right people, in the right place, doing the right things, developing their skills and maximising their productivity in alignment within Council and UKRI strategy. • Leading on staff and Trade Union relations where required • Governance, Assurance, Risk, Information (GARI) and Legal Work closely, via 'dotted line' engagement approach, with UKRI Corporate Services GARI Business Partner to provide the BBSRC Executive Chair and Council with appropriate governance structures and assurance as to the integrity of activities, that risks are identified and mitigated (as far as reasonable), that information is accurate and secure (reflecting GDPR), with specific reference to the UKRI assets managed by BBSRC including at BBSRC strategically-funded institutes. Accountable for ensuring reporting is carried out. • Manage BBSRC's need for legal advice, working with UKRI Head of Legal • Act as the key point of contact for GIAA • Managing corporate compliance and statutory liability • Information Technology, Facilities, Administration Manage the provision of business IT to BBSRC, working with internal and external suppliers Ensure that office space is of appropriate quality and used flexibly and effectively Ensure that employees have the tools to do the job . click apply for full job details
Head of Compliance - Job Description Department: Compliance & Security Reports To: Head of Compliance and Security Location: Hybrid, UK (London) Role Purpose As Head of Compliance, you will lead the enterprise compliance strategy and ensure that the organisation meets all regulatory, contractual and internal control requirements across our data center campuses and corporate environment. You will oversee regulatory compliance, policy management, internal controls, audit readiness, third party assurance, data governance alignment and risk management. This role ensures the compliance framework strengthens operational resilience, protects the organisation from sanctions and reputational risk, and supports customer trust and market differentiation. Key Responsibilities Strategy & Governance Define the enterprise compliance strategy, roadmap and operating model; align to ERM, security and resilience frameworks. Develop and maintain the compliance management system, ensuring governance across all business units. Set compliance KPIs and coordinate reporting to executive and board level committees. Ensure policies and procedures remain current, effective and aligned with regulatory expectations. Certification & Regulatory Management Own compliance across relevant regulatory frameworks (e.g., NIS2, GDPR, environmental and energy reporting obligations, critical infrastructure rules) with support from departmental leaders. Own compliance across company certifications such as ISO standards, PCI DSS, SOC1 and SOC2. Monitor emerging regulations across the UK, EU and global markets; provide impact assessments and implementation guidance. Includes working alongside Legal developing and managing the Verne registers. Lead engagement with regulators, auditors and external bodies. Audit, Controls and Assurance Lead internal and external audit programs and ensure evidence, findings and remediation actions are managed effectively. Maintain internal control frameworks, including RACI documents, control inventories, testing schedules and corrective action plans. Coordinate compliance assurance activities across Verne and support InfoSec, ESG, H&S, Development and Operations. Lead and support case management across the company, including incidents, corrective actions plans, risk control plans and maintaining the Compliance Tracker. Policy, Risk & Incident Management Own the compliance policy framework combined with supporting ESG efforts across ethics, anti bribery, anti corruption, conflicts of interest, supplier conduct and data governance. Maintain the enterprise risk register and ensure alignment with all risk owners. Partner with InfoSec, Safety, ESG, Legal, Development and Operations on incident investigations, reporting requirements and regulatory notifications. Vendor and Customer Compliance Support Procurement with supplier compliance due diligence across high risk categories. Support customer audits, RFP responses, contract negotiations and compliance related queries. Ensure compliance clauses and obligations are embedded into supplier and customer contracts in partnership with Legal. Training and Culture Develop and maintain compliance training programs across ethics, code of conduct, security, data handling and operational obligations. Embed a culture of compliance and accountability across all departments. Leadership & Budget Build and lead a high performing compliance team across regions. Secure and manage budgets for audits, legal support, training and compliance systems. Influence senior stakeholders to ensure compliance integration into business decisions. Required Qualifications & Experience Bachelor's degree in a relevant subject or similar experience and professional certification required. Master's degree or level 7 equivalent preferred. 10+ years of progressive management experience in Compliance and/or related disciplines. 5+ years compliance leadership experience within data centres, critical infrastructure, telecoms, financial services or similarly regulated industries. Strong understanding of regulatory frameworks including GDPR, NIS2 and critical infrastructure requirements. Strong understanding and proven delivery of maintaining certification schemes such as ISO standards, PCI DSS, SOC1 and SOC2. Experience working with audit bodies, regulators and external assurance providers. Knowledge of operational processes across DC environments, including security, H&S and ESG intersections is seen as a plus. Relevant Industry certifications, memberships and auditor status expected or willingness to achieve.
Feb 28, 2026
Full time
Head of Compliance - Job Description Department: Compliance & Security Reports To: Head of Compliance and Security Location: Hybrid, UK (London) Role Purpose As Head of Compliance, you will lead the enterprise compliance strategy and ensure that the organisation meets all regulatory, contractual and internal control requirements across our data center campuses and corporate environment. You will oversee regulatory compliance, policy management, internal controls, audit readiness, third party assurance, data governance alignment and risk management. This role ensures the compliance framework strengthens operational resilience, protects the organisation from sanctions and reputational risk, and supports customer trust and market differentiation. Key Responsibilities Strategy & Governance Define the enterprise compliance strategy, roadmap and operating model; align to ERM, security and resilience frameworks. Develop and maintain the compliance management system, ensuring governance across all business units. Set compliance KPIs and coordinate reporting to executive and board level committees. Ensure policies and procedures remain current, effective and aligned with regulatory expectations. Certification & Regulatory Management Own compliance across relevant regulatory frameworks (e.g., NIS2, GDPR, environmental and energy reporting obligations, critical infrastructure rules) with support from departmental leaders. Own compliance across company certifications such as ISO standards, PCI DSS, SOC1 and SOC2. Monitor emerging regulations across the UK, EU and global markets; provide impact assessments and implementation guidance. Includes working alongside Legal developing and managing the Verne registers. Lead engagement with regulators, auditors and external bodies. Audit, Controls and Assurance Lead internal and external audit programs and ensure evidence, findings and remediation actions are managed effectively. Maintain internal control frameworks, including RACI documents, control inventories, testing schedules and corrective action plans. Coordinate compliance assurance activities across Verne and support InfoSec, ESG, H&S, Development and Operations. Lead and support case management across the company, including incidents, corrective actions plans, risk control plans and maintaining the Compliance Tracker. Policy, Risk & Incident Management Own the compliance policy framework combined with supporting ESG efforts across ethics, anti bribery, anti corruption, conflicts of interest, supplier conduct and data governance. Maintain the enterprise risk register and ensure alignment with all risk owners. Partner with InfoSec, Safety, ESG, Legal, Development and Operations on incident investigations, reporting requirements and regulatory notifications. Vendor and Customer Compliance Support Procurement with supplier compliance due diligence across high risk categories. Support customer audits, RFP responses, contract negotiations and compliance related queries. Ensure compliance clauses and obligations are embedded into supplier and customer contracts in partnership with Legal. Training and Culture Develop and maintain compliance training programs across ethics, code of conduct, security, data handling and operational obligations. Embed a culture of compliance and accountability across all departments. Leadership & Budget Build and lead a high performing compliance team across regions. Secure and manage budgets for audits, legal support, training and compliance systems. Influence senior stakeholders to ensure compliance integration into business decisions. Required Qualifications & Experience Bachelor's degree in a relevant subject or similar experience and professional certification required. Master's degree or level 7 equivalent preferred. 10+ years of progressive management experience in Compliance and/or related disciplines. 5+ years compliance leadership experience within data centres, critical infrastructure, telecoms, financial services or similarly regulated industries. Strong understanding of regulatory frameworks including GDPR, NIS2 and critical infrastructure requirements. Strong understanding and proven delivery of maintaining certification schemes such as ISO standards, PCI DSS, SOC1 and SOC2. Experience working with audit bodies, regulators and external assurance providers. Knowledge of operational processes across DC environments, including security, H&S and ESG intersections is seen as a plus. Relevant Industry certifications, memberships and auditor status expected or willingness to achieve.
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. You will also be joining our own exciting growth journey in the UK as we set out to be the growth partner of choice. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. More about the role We're growing our team and are looking for a Product Design Director to join the pond. The role would combine oversight of projects with line management of the team, reporting directly to the Head of Product Design. You'll be responsible for managing our teams in designing and launching innovative products, services and businesses - some of the bravest projects our clients have ever launched. You'll also be responsible for the advancement of our approach, help to grow our culture, support and coach members of the team, and lead and inspire our clients. By developing great relationships with clients and partners you'll also be responsible for finding and nurturing opportunities for new business. You will be joining the Product Design team within frog, part of our Creative and Design group. Our product design team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength in one or two of these areas, and especially those who have been a part of teams who have launched products to market, or who have worked on services in market. We're flexible about what your experience is but a keen interest in how AI is rapidly reshaping what's possible in design is important. In this role, you will have multiple responsibilities: Project delivery - ensure we deliver high-quality work while maintaining our agreed margins Oversee the delivery of complex product design projects Ensure quality design work and inspire our clients to value high quality design. Have a strategic view of how our work will provide impact for the client and regularly review our scope, deliverables and relationship to ensure we are on track to provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these phases and processes to drive greater impact. Ensure projects are initiated successfully, overseeing project deliverables and providing timely feedback to the team. Input into team scheduling, before and during the project where necessary. Monitor overall resource allocation, initiating corrective action where necessary. Be accountable for project profitability, along with other related metrics such as utilisation. Client relationships - build trusted relationships with key clients Provide strategic counsel to your clients' senior leadership teams and nurture relationships with client partners. Develop and grow trusted relationships with senior clients and work with them to actively address any relationship issues impacting the project. Ensure client happiness on projects that you are overseeing. Team - inspire and lead teams to do great work Ensure the happiness of individuals and the team on projects that you are overseeing. Help create the right environment for the team to do great work. Play a key role in identifying and managing any performance issues. Role model the giving and receiving of timely feedback. Be comfortable giving constructive feedback to the leadership team and clients. Sales - help bring in and win exciting work for business Generate and convert new business opportunities with existing and new clients Advance frog's design approach and practice Be responsible for helping win a set amount of revenue, working with your colleagues to qualify new opportunities and deliver high-quality responses to client briefs. Identify, shape and help win follow on opportunities with your current clients. Be aligned to specific key and growth clients and play a key role in the development and execution of the associated client plans. Help turn leads into new clients by supporting and/or leading initial conversations with potential clients. Contribute to the frog's new business, marketing and thought leadership activities Be proactive in building and growing client relationships. Be passionate about growing Idean as a business. Be confident discussing the commercial performance of individual projects and the business as a whole Practice and development management - play a key role in shaping and supporting the development of the product design practice and team members Be responsible for the growth and development of our product design Community of Practice and industry and regularly share your work and ideas with the broader team and community. Actively participate and lead activities in the product design Community of Practice, ensuring it is driving value to the team and studio. Play an active role in progressing the team by hosting skill development activities, such as demos, workshops and knowledge sharing sessions. Play an active role in growing the team by informing hiring plans, defining profile specifications, and leading hiring efforts. You have experience of speaking at conferences and contributing to the broader design community in the UK. You Have: Experience of product design and development, digital transformation or customer experience design. Your experience should go beyond the strategy and include piloting and taking services live. A point of view and experience of using AI to reshape "what" we design. Experience of all stages of the design process, from initial analysis, workshops, sketches, ideas and concepts through to user research, prototyping and the final delivery of designs. A point of view and experience on how AI is shaping "how" we design. An understanding of the challenges and intricacies of designing for digital and non digital ecosystems A strong understanding of user centred design Passion about helping to create an environment where people can do great work The ability to form thoughtful and considered perspectives, supported by both objective fact and strategic conviction. The ability to inspire a team working for you to push for excellence and deliver bold, fresh thinking with experience in managing and leading teams. Encourage a culture of learning, sharing resources and providing reinforcement of individuals goals within the team. Strong business acumen and a hunger to learn more The drive to deliver excellent work and lead others towards this The drive to proactively identify and implement improvements to the way we work Comfort leading sessions with senior clients. You should be experienced presenting to senior executives and large audiences, both formally and informally, facilitating workshops and ideation sessions. Strong feedback skills and the drive to role model these activities Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve. Be entrepreneurial in spirit, making best use of all the tools available to you, across frog and the wider Capgemini family. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner . click apply for full job details
Feb 28, 2026
Full time
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. You will also be joining our own exciting growth journey in the UK as we set out to be the growth partner of choice. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. More about the role We're growing our team and are looking for a Product Design Director to join the pond. The role would combine oversight of projects with line management of the team, reporting directly to the Head of Product Design. You'll be responsible for managing our teams in designing and launching innovative products, services and businesses - some of the bravest projects our clients have ever launched. You'll also be responsible for the advancement of our approach, help to grow our culture, support and coach members of the team, and lead and inspire our clients. By developing great relationships with clients and partners you'll also be responsible for finding and nurturing opportunities for new business. You will be joining the Product Design team within frog, part of our Creative and Design group. Our product design team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength in one or two of these areas, and especially those who have been a part of teams who have launched products to market, or who have worked on services in market. We're flexible about what your experience is but a keen interest in how AI is rapidly reshaping what's possible in design is important. In this role, you will have multiple responsibilities: Project delivery - ensure we deliver high-quality work while maintaining our agreed margins Oversee the delivery of complex product design projects Ensure quality design work and inspire our clients to value high quality design. Have a strategic view of how our work will provide impact for the client and regularly review our scope, deliverables and relationship to ensure we are on track to provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these phases and processes to drive greater impact. Ensure projects are initiated successfully, overseeing project deliverables and providing timely feedback to the team. Input into team scheduling, before and during the project where necessary. Monitor overall resource allocation, initiating corrective action where necessary. Be accountable for project profitability, along with other related metrics such as utilisation. Client relationships - build trusted relationships with key clients Provide strategic counsel to your clients' senior leadership teams and nurture relationships with client partners. Develop and grow trusted relationships with senior clients and work with them to actively address any relationship issues impacting the project. Ensure client happiness on projects that you are overseeing. Team - inspire and lead teams to do great work Ensure the happiness of individuals and the team on projects that you are overseeing. Help create the right environment for the team to do great work. Play a key role in identifying and managing any performance issues. Role model the giving and receiving of timely feedback. Be comfortable giving constructive feedback to the leadership team and clients. Sales - help bring in and win exciting work for business Generate and convert new business opportunities with existing and new clients Advance frog's design approach and practice Be responsible for helping win a set amount of revenue, working with your colleagues to qualify new opportunities and deliver high-quality responses to client briefs. Identify, shape and help win follow on opportunities with your current clients. Be aligned to specific key and growth clients and play a key role in the development and execution of the associated client plans. Help turn leads into new clients by supporting and/or leading initial conversations with potential clients. Contribute to the frog's new business, marketing and thought leadership activities Be proactive in building and growing client relationships. Be passionate about growing Idean as a business. Be confident discussing the commercial performance of individual projects and the business as a whole Practice and development management - play a key role in shaping and supporting the development of the product design practice and team members Be responsible for the growth and development of our product design Community of Practice and industry and regularly share your work and ideas with the broader team and community. Actively participate and lead activities in the product design Community of Practice, ensuring it is driving value to the team and studio. Play an active role in progressing the team by hosting skill development activities, such as demos, workshops and knowledge sharing sessions. Play an active role in growing the team by informing hiring plans, defining profile specifications, and leading hiring efforts. You have experience of speaking at conferences and contributing to the broader design community in the UK. You Have: Experience of product design and development, digital transformation or customer experience design. Your experience should go beyond the strategy and include piloting and taking services live. A point of view and experience of using AI to reshape "what" we design. Experience of all stages of the design process, from initial analysis, workshops, sketches, ideas and concepts through to user research, prototyping and the final delivery of designs. A point of view and experience on how AI is shaping "how" we design. An understanding of the challenges and intricacies of designing for digital and non digital ecosystems A strong understanding of user centred design Passion about helping to create an environment where people can do great work The ability to form thoughtful and considered perspectives, supported by both objective fact and strategic conviction. The ability to inspire a team working for you to push for excellence and deliver bold, fresh thinking with experience in managing and leading teams. Encourage a culture of learning, sharing resources and providing reinforcement of individuals goals within the team. Strong business acumen and a hunger to learn more The drive to deliver excellent work and lead others towards this The drive to proactively identify and implement improvements to the way we work Comfort leading sessions with senior clients. You should be experienced presenting to senior executives and large audiences, both formally and informally, facilitating workshops and ideation sessions. Strong feedback skills and the drive to role model these activities Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve. Be entrepreneurial in spirit, making best use of all the tools available to you, across frog and the wider Capgemini family. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner . click apply for full job details
About us: At Gravity Sketch, we are transforming how creative teams realize their vision. Our platform empowers entire teams to create, communicate, and collaborate spatially, breaking down the barriers of traditional workflows to make the design process more inclusive, efficient, and enjoyable. By enabling seamless, real-time interaction in a shared 3D environment across VR, desktop, and web, we empower the world's most innovative companies to bring better products to life. Our Values Force Multiplier Make everyone around you better Raise the Bar Deliver Results Owner mindset Hold yourself and others accountable Make every investment as if it were your own Don't let the egg drop Resourceful Take calculated risks Use what you/we have to deliver the most value Stay Hungry Curiosity Always be in learning mode Go Deep: ask the why/why not Explore and have fun Empathy Put yourself in the shoes of your customer Be genuinely caring and respectful Act from a place of understanding/longing to understand Role Summary The Enterprise Customer Success Manager role is instrumental in our customers' long-term success and business. You will work closely on the customer's journey post-sales to ensure they're obtaining full value from Gravity Sketch. As an Enterprise CSM at Gravity Sketch, your contributions to helping us build a foundation for the CSM motion allow you to have a significant impact beyond the traditional scope of a CSM role. The challenge At Gravity Sketch, Customer Success means collaborating with top global brands to help them adopt our innovative technology. This role presents unique challenges, as you'll be educating entire teams and organizations about our tool's capabilities and best implementation practices. As our product evolves and expands, so do its potential applications. You'll need to stay ahead of the curve by developing an in depth knowledge in our core workflows and work closely with our customers to explore new ways to leverage the GS product suite. Key Responsibilities: Building strong relationships with our customers is crucial, and you will engage with individuals at all levels, from end users (designers, modelers, etc.) to senior management (Directors and VPs). Partnering with senior stakeholders will allow you to develop mutually agreed-upon success plans that address the specific challenges and opportunities for which they adopted Gravity Sketch. At Gravity Sketch, the Customer Success Manager is the quarterback on the account, responsible for leading and coordinating our internal teams' efforts to achieve success. You will be responsible for coordinating large scale role out of licenses and handling the communication and logistics with new users, teams and stakeholders. You will take on learnings from your own accounts and our other customers to understand best practices for delivering change management at an Enterprise level. You will also play a key role in educating and training customers on how to leverage product features, enhancing their understanding and confidence in using the tool. You can also enlist the support of our team of experts if needed, especially when customers require in-depth guidance from a trained professional in their field. Furthermore, you will utilize both quantitative and qualitative data to uncover insights and drive actions within your accounts. Collaborating with cross-functional teams, including Sales, Product, Engineering, and Marketing, will enable you to achieve success for your customers. Your role as the voice of the customer internally will involve informing other departments about how our customers use Gravity Sketch, how we can best support them, and how we can maximize value for them. Gathering and communicating product feedback based on personal experience and customer insights will be another important aspect of your responsibilities. Additionally, you will actively contribute to the analysis, planning, and execution of Customer Success processes, helping us establish a strong foundation for the CSM function. Requirements: Considerable experience working in an enterprise customer success environment. Previously responsible for the growth and churn of a BOB. Organisation: Excellent structure and organisation, with strong attention to detail. Self-driven: Able to hit the ground running and execute quickly once we have aligned on a plan. Self-driven to learn, to set targets, and able to work under limited supervision. Passion and curiosity: Avid interest in VR, design and understanding how different products are made, curious personality and enjoys digging deep to understand and solve a problem. Grit: Positive attitude, and strong team working skills and hungry for success, not afraid to roll up sleeves and help out wherever needed. People-oriented: Excellent communicator - both written and verbal. Ideally but not required: experience with software in the product design workflow (Gravity Sketch, CAD, Illustrator, Photoshop, etc.) and/or footwear focused design degree. We have 10+ industry experts in house to help you with these skills and as resources for you to lean on. Nice to have: German verbal and written skills. Benefits Uncapped holidays: the startup world is busy, we encourage taking time off to recharge and rest. £50 (or equivalent in specific currency) month personal wellbeing budget. Private healthcare (region specific). £1,000 (or equivalent in specific currency) personal budget per year for professional development. You will learn a lot here but there may be more want or need. With this budget, we aim to support you in your career growth. Team lunch Wednesdays: out together in person, or virtually with food delivery credit. Socials and an annual global meet up: we are passionate about bringing everyone together whenever we can, this helps build tighter bonds and alignment. Enhanced parental leave policy (maternity and paternity). Cyclescheme & Techscheme (UK only)
Feb 28, 2026
Full time
About us: At Gravity Sketch, we are transforming how creative teams realize their vision. Our platform empowers entire teams to create, communicate, and collaborate spatially, breaking down the barriers of traditional workflows to make the design process more inclusive, efficient, and enjoyable. By enabling seamless, real-time interaction in a shared 3D environment across VR, desktop, and web, we empower the world's most innovative companies to bring better products to life. Our Values Force Multiplier Make everyone around you better Raise the Bar Deliver Results Owner mindset Hold yourself and others accountable Make every investment as if it were your own Don't let the egg drop Resourceful Take calculated risks Use what you/we have to deliver the most value Stay Hungry Curiosity Always be in learning mode Go Deep: ask the why/why not Explore and have fun Empathy Put yourself in the shoes of your customer Be genuinely caring and respectful Act from a place of understanding/longing to understand Role Summary The Enterprise Customer Success Manager role is instrumental in our customers' long-term success and business. You will work closely on the customer's journey post-sales to ensure they're obtaining full value from Gravity Sketch. As an Enterprise CSM at Gravity Sketch, your contributions to helping us build a foundation for the CSM motion allow you to have a significant impact beyond the traditional scope of a CSM role. The challenge At Gravity Sketch, Customer Success means collaborating with top global brands to help them adopt our innovative technology. This role presents unique challenges, as you'll be educating entire teams and organizations about our tool's capabilities and best implementation practices. As our product evolves and expands, so do its potential applications. You'll need to stay ahead of the curve by developing an in depth knowledge in our core workflows and work closely with our customers to explore new ways to leverage the GS product suite. Key Responsibilities: Building strong relationships with our customers is crucial, and you will engage with individuals at all levels, from end users (designers, modelers, etc.) to senior management (Directors and VPs). Partnering with senior stakeholders will allow you to develop mutually agreed-upon success plans that address the specific challenges and opportunities for which they adopted Gravity Sketch. At Gravity Sketch, the Customer Success Manager is the quarterback on the account, responsible for leading and coordinating our internal teams' efforts to achieve success. You will be responsible for coordinating large scale role out of licenses and handling the communication and logistics with new users, teams and stakeholders. You will take on learnings from your own accounts and our other customers to understand best practices for delivering change management at an Enterprise level. You will also play a key role in educating and training customers on how to leverage product features, enhancing their understanding and confidence in using the tool. You can also enlist the support of our team of experts if needed, especially when customers require in-depth guidance from a trained professional in their field. Furthermore, you will utilize both quantitative and qualitative data to uncover insights and drive actions within your accounts. Collaborating with cross-functional teams, including Sales, Product, Engineering, and Marketing, will enable you to achieve success for your customers. Your role as the voice of the customer internally will involve informing other departments about how our customers use Gravity Sketch, how we can best support them, and how we can maximize value for them. Gathering and communicating product feedback based on personal experience and customer insights will be another important aspect of your responsibilities. Additionally, you will actively contribute to the analysis, planning, and execution of Customer Success processes, helping us establish a strong foundation for the CSM function. Requirements: Considerable experience working in an enterprise customer success environment. Previously responsible for the growth and churn of a BOB. Organisation: Excellent structure and organisation, with strong attention to detail. Self-driven: Able to hit the ground running and execute quickly once we have aligned on a plan. Self-driven to learn, to set targets, and able to work under limited supervision. Passion and curiosity: Avid interest in VR, design and understanding how different products are made, curious personality and enjoys digging deep to understand and solve a problem. Grit: Positive attitude, and strong team working skills and hungry for success, not afraid to roll up sleeves and help out wherever needed. People-oriented: Excellent communicator - both written and verbal. Ideally but not required: experience with software in the product design workflow (Gravity Sketch, CAD, Illustrator, Photoshop, etc.) and/or footwear focused design degree. We have 10+ industry experts in house to help you with these skills and as resources for you to lean on. Nice to have: German verbal and written skills. Benefits Uncapped holidays: the startup world is busy, we encourage taking time off to recharge and rest. £50 (or equivalent in specific currency) month personal wellbeing budget. Private healthcare (region specific). £1,000 (or equivalent in specific currency) personal budget per year for professional development. You will learn a lot here but there may be more want or need. With this budget, we aim to support you in your career growth. Team lunch Wednesdays: out together in person, or virtually with food delivery credit. Socials and an annual global meet up: we are passionate about bringing everyone together whenever we can, this helps build tighter bonds and alignment. Enhanced parental leave policy (maternity and paternity). Cyclescheme & Techscheme (UK only)
