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head of enterprise delivery
Client Partner. Insurance vertical.
EXL
Job Role Consulting -Sr. Consulting Client Partner Experience (In Years) 12-15 Job Description EXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit . BU/Segment: International Growth Markets Location: London, United Kingdom (Flexible hybrid working) Employment Type: Permanent Summary of the role: The Vice President - Account Manager (EMEA) will be responsible for leading and expanding client engagement for strategic accounts based in the Insurance industry. This role demands a dynamic leader who can manage existing client relationships, elevate the client experience, and drive significant portfolio growth through strategic account planning and solution delivery. Manage and nourish existing client relationships while proactively evolving them into broader, value-driven partnerships. Act as a trusted advisor to clients, providing insights and thought leadership that influence strategic decisions. Reporting directly to the SVP, Insurance & Healthcare Lifesciences, - EMEA, the VP should have demonstrated experience in building and maintaining strong relationships with senior executives, as well as proven success in managing complex sales cycles and achieving revenue targets. Oversee deal structuring, negotiation, and execution to support business expansion. Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction and ensuring alignment between client objectives and EXL service offerings. The VP will collaborate across internal and external teams to deliver the full spectrum of EXL's service offerings-namely Data Management, Digital Engineering, Analytics & AI, Revenue integrity services, F&A Ops and Domain operations-ensuring solutions are aligned with client goals and deliver measurable business value. Focus will be on scaling growth, managing complex deals, and transforming traditional client relationships into strategic partnerships. As part of your duties, you will be responsible for: Strategic Account Growth and Business Development Define and drive growth strategy for strategic accounts, exploring new opportunities and deepening relationships Develop and execute comprehensive account plans to achieve revenue targets, ensuring that deliverables are met and exceed client expectations. Client Relationship Management Foster strong CXO and business team relationships to align client objectives with EXL's service offerings. Act as the primary liaison for key accounts, ensuring seamless execution of initiatives while cultivating executive-level partnerships and managing client expectations. Maintain oversight of financial metrics, including revenue, gross margin (GM) forecasting, and P&L reporting. Conduct detailed P&L analysis, including cost reviews, revenue recognition, and tracking of key financial metrics to ensure alignment with account goals and financial health. Contractual and Administrative Governance Manage the contracting process for assigned strategic account, ensuring contracts and agreements are up to date and aligned with business objectives. Handle client administrative requests, including updates to contracts, staffing, and locations, ensuring smooth operations and timely execution of agreements. Tracking & Reporting Support client management initiatives by tracking open items related to key deliverables, status updates, and client communications. Use tools such as Salesforce to maintain visibility into account progress and ensure alignment across teams and stakeholders. Market Research and Analysis Provide actionable market intelligence, identifying region specific opportunities, competitor movements, and white spaces. Continuously cultivate market knowledge to maintain a competitive edge and ensure that EXL's offerings remain relevant and innovative in the evolving market landscape. Internal Collaboration Work closely with internal teams to deliver integrated, innovative solutions that address client needs. Partner with cross functional teams to design and implement integrated solutions of EXL's service portfolio-including Data Management, Digital Engineering, Analytics and AI, Revenue integrity services, F&A and Domain operations-that generate measurable business impact for clients. Qualifications and experience we consider to be essential for the role: 15+ years of experience for leading and expanding client engagement with deep EMEA market experience. Proven track record in account management, sales, or business development, ideally within Insurance sector. Strong knowledge of EMEA region enterprise sectors, buying behaviors, regulatory environment, and industry dynamics. Dedicated to achieving business results, with a focus on driving growth while maintaining a client centric approach. Adept at leading cross functional teams and influencing across matrixed organizations. Demonstrated ability to develop talent, set high delivery standards and should have ability to demonstrate thought leadership and provide strategic guidance to clients. Strong curiosity and working knowledge of data, AI, digital transformation, and their enterprise applications. Ability to align client needs with EXL's offerings in AI, analytics, cloud, and automation. As part of a leading global analytics and digital solutions company, you can look forward to: A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
Apr 15, 2026
Full time
Job Role Consulting -Sr. Consulting Client Partner Experience (In Years) 12-15 Job Description EXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit . BU/Segment: International Growth Markets Location: London, United Kingdom (Flexible hybrid working) Employment Type: Permanent Summary of the role: The Vice President - Account Manager (EMEA) will be responsible for leading and expanding client engagement for strategic accounts based in the Insurance industry. This role demands a dynamic leader who can manage existing client relationships, elevate the client experience, and drive significant portfolio growth through strategic account planning and solution delivery. Manage and nourish existing client relationships while proactively evolving them into broader, value-driven partnerships. Act as a trusted advisor to clients, providing insights and thought leadership that influence strategic decisions. Reporting directly to the SVP, Insurance & Healthcare Lifesciences, - EMEA, the VP should have demonstrated experience in building and maintaining strong relationships with senior executives, as well as proven success in managing complex sales cycles and achieving revenue targets. Oversee deal structuring, negotiation, and execution to support business expansion. Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction and ensuring alignment between client objectives and EXL service offerings. The VP will collaborate across internal and external teams to deliver the full spectrum of EXL's service offerings-namely Data Management, Digital Engineering, Analytics & AI, Revenue integrity services, F&A Ops and Domain operations-ensuring solutions are aligned with client goals and deliver measurable business value. Focus will be on scaling growth, managing complex deals, and transforming traditional client relationships into strategic partnerships. As part of your duties, you will be responsible for: Strategic Account Growth and Business Development Define and drive growth strategy for strategic accounts, exploring new opportunities and deepening relationships Develop and execute comprehensive account plans to achieve revenue targets, ensuring that deliverables are met and exceed client expectations. Client Relationship Management Foster strong CXO and business team relationships to align client objectives with EXL's service offerings. Act as the primary liaison for key accounts, ensuring seamless execution of initiatives while cultivating executive-level partnerships and managing client expectations. Maintain oversight of financial metrics, including revenue, gross margin (GM) forecasting, and P&L reporting. Conduct detailed P&L analysis, including cost reviews, revenue recognition, and tracking of key financial metrics to ensure alignment with account goals and financial health. Contractual and Administrative Governance Manage the contracting process for assigned strategic account, ensuring contracts and agreements are up to date and aligned with business objectives. Handle client administrative requests, including updates to contracts, staffing, and locations, ensuring smooth operations and timely execution of agreements. Tracking & Reporting Support client management initiatives by tracking open items related to key deliverables, status updates, and client communications. Use tools such as Salesforce to maintain visibility into account progress and ensure alignment across teams and stakeholders. Market Research and Analysis Provide actionable market intelligence, identifying region specific opportunities, competitor movements, and white spaces. Continuously cultivate market knowledge to maintain a competitive edge and ensure that EXL's offerings remain relevant and innovative in the evolving market landscape. Internal Collaboration Work closely with internal teams to deliver integrated, innovative solutions that address client needs. Partner with cross functional teams to design and implement integrated solutions of EXL's service portfolio-including Data Management, Digital Engineering, Analytics and AI, Revenue integrity services, F&A and Domain operations-that generate measurable business impact for clients. Qualifications and experience we consider to be essential for the role: 15+ years of experience for leading and expanding client engagement with deep EMEA market experience. Proven track record in account management, sales, or business development, ideally within Insurance sector. Strong knowledge of EMEA region enterprise sectors, buying behaviors, regulatory environment, and industry dynamics. Dedicated to achieving business results, with a focus on driving growth while maintaining a client centric approach. Adept at leading cross functional teams and influencing across matrixed organizations. Demonstrated ability to develop talent, set high delivery standards and should have ability to demonstrate thought leadership and provide strategic guidance to clients. Strong curiosity and working knowledge of data, AI, digital transformation, and their enterprise applications. Ability to align client needs with EXL's offerings in AI, analytics, cloud, and automation. As part of a leading global analytics and digital solutions company, you can look forward to: A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
The Ubele Initiative
Interim Chief Executive Officer
The Ubele Initiative Haringey, London
The Interim CEO will provide immediate, focused, time-bound leadership to drive through an extended period of organisational change, ensuring that Ubele's existing strategy and transformation plans are implemented effectively, consistently, and at pace. As Ubele has just produced a new 5 year strategy (April 2026 - March 2030) this is not a role to redefine strategy, but to deliver against it - bringing structure, clarity, and momentum to implementation across the organisation. The Interim CEO will focus on: Embedding systems, processes, and consistent ways of working Strengthening leadership accountability, line management, and performance oversight Improving organisational coordination, decision-making, and operational effectiveness Providing visible, steady leadership to support confidence and cohesion across teams Working closely with the Advisory Board and Executive Chair, and Senior Leadership Team, the Interim CEO will support Ubele to move from a prolonged period of transition into a more stable, aligned, and effectively operating organisation. Leadership & strategic delivery Lead the implementation of Ubele's strategy, ensuring it is clearly prioritised, understood, and translated into deliverable plans across the organisation. Provide consistent and visible leadership, aligning teams around shared priorities and maintaining focus on delivery. Build and maintain a cohesive and accountable Senior Leadership Team, with clear expectations for collaboration, behaviour, and performance. Work closely with the Executive Chair to ensure continuity of values, culture, and legacy while progressing organisational change. Organisational stability and change delivery Drive delivery of Ubele's transformation programme, ensuring that plans are implemented with clarity, pace, and discipline. Bring structure and coordination to change initiatives, ensuring clear ownership, timelines, and measurable outcomes. Identify and address delays, barriers, or areas of ambiguity, ensuring momentum is maintained. Support the organisation to move from a prolonged period of transition to a more stable and consistent operating environment. Ensure change is embedded into day-to-day practice, not remaining at the planning or design stage. Operational leadership & management Provide strong operational leadership across all areas of the organisation, including programmes, partnerships, consultancy, training, enterprise development, and community asset management. Ensure clarity of roles, responsibilities, and decision-making across the organisation. Line manage the Senior Leadership Team, holding them accountable for delivery, team management, and performance within their areas. Embed consistent performance management practices, including clear objectives, regular review, and timely intervention. Strengthen internal systems, processes, and ways of working to improve coordination, efficiency, and organisational effectiveness. Ensure policies and procedures are actively used, understood, and adhered to across teams. Oversee the development and use of high-quality data, reporting, and management information to support decision-making and track performance. Governance & advisory board relations (CIC) Work closely with the Chair and Advisory Board to ensure strong and compliant CIC governance. Provide clear and timely reporting on organisational performance, finances, risk, and progress against strategic priorities. Support the Advisory Board to maintain effective oversight and fulfil its strategic and fiduciary responsibilities. Ensure appropriate governance structures and processes are in place and operating effectively. Finance, risk & sustainability Provide oversight of financial performance, ensuring robust budgeting, forecasting, and financial controls are in place. Hold the Head of Finance accountable for financial accuracy, compliance, and reporting. Ensure clear visibility of financial position, risks, and sustainability planning. Work with the Advisory Board and SLT to support income diversification and long-term financial resilience. Funding, partnerships & external relations Maintain and develop relationships with funders, commissioners, social investors, and strategic partners. Act as a credible and confident external representative for Ubele. Support the organisation to navigate a complex funding environment with clarity and focus. Ensure external partnerships align with organisational priorities and capacity. Legal, regulatory & safeguarding compliance Maintain overall accountability for safeguarding, compliance, and organisational risk. Ensure appropriate systems, policies, and practices are in place and actively implemented. Hold SLT members accountable for compliance within their areas. Ensure regulatory requirements (CIC, employment law, contracts, data protection) are met. Person Specification We recognise this is an interim role with a specific organisational mandate. We are seeking a leader who can quickly assess, prioritise, and act, rather than someone looking to reshape the organisation over the long term. Leadership & change Significant experience leading organisations through implementation phases of change, with a clear focus on delivery. Demonstrated ability to bring structure, pace, and discipline to complex transformation programmes. Experience stabilising organisations during or following periods of uncertainty or extended change. Confidence in making decisions, setting direction, and maintaining momentum. Operational & leadership capability Track record of line managing senior leaders and holding teams to account for delivery and performance. Highly developed operational skills, with experience strengthening systems, processes, and organisational effectiveness. Experience embedding performance management frameworks and improving accountability. Ability to balance strategic oversight with close attention to operational detail. Governance & organisational leadership Understanding of CIC governance, regulatory requirements, and Advisory Board relationships. Experience working closely with a Chair and Advisory Board on strategy, performance, and risk. Experience leading organisations of comparable scale and complexity (£3-4m+ turnover) Funding & external environment Experience working within complex funding environments, including grants, contracts, and partnerships. Ability to maintain credibility with funders, partners, and stakeholders. Experience supporting income diversification and organisational sustainability. Cultural competency & values Strong understanding of racial justice, community development, and the experiences of African Diaspora communities in the UK. Commitment to equity, inclusion, and community empowerment. Ability to lead with clarity, emotional intelligence, and cultural awareness. Operational, financial & compliance Experience overseeing organisational finances, risk management, and compliance frameworks. Strong understanding of performance reporting, data, and evaluation. Familiarity with safeguarding and quality assurance in community or social impact settings. Additional Information This is an interim leadership role with a clearly defined mandate to reinforce the organisations foundations, embed change, and strengthen operational effectiveness. The focus of the role is on delivery rather than strategy development, and on ensuring that existing plans are implemented in a structured, consistent, and sustainable way. As such, we are seeking someone who can work at pace, make decisions, and bring clarity and direction, while supporting the organisation through a period of transition. A visible and consistent presence at Wolves Lane is essential to support leadership alignment, team cohesion, and organisational effectiveness. This role involves responsibility for socially impactful and occasionally emotionally demanding work. A commitment to wellbeing, reflective leadership, and resilience is essential. This job description may evolve as Ubele continues its organisational development.
Apr 15, 2026
Full time
The Interim CEO will provide immediate, focused, time-bound leadership to drive through an extended period of organisational change, ensuring that Ubele's existing strategy and transformation plans are implemented effectively, consistently, and at pace. As Ubele has just produced a new 5 year strategy (April 2026 - March 2030) this is not a role to redefine strategy, but to deliver against it - bringing structure, clarity, and momentum to implementation across the organisation. The Interim CEO will focus on: Embedding systems, processes, and consistent ways of working Strengthening leadership accountability, line management, and performance oversight Improving organisational coordination, decision-making, and operational effectiveness Providing visible, steady leadership to support confidence and cohesion across teams Working closely with the Advisory Board and Executive Chair, and Senior Leadership Team, the Interim CEO will support Ubele to move from a prolonged period of transition into a more stable, aligned, and effectively operating organisation. Leadership & strategic delivery Lead the implementation of Ubele's strategy, ensuring it is clearly prioritised, understood, and translated into deliverable plans across the organisation. Provide consistent and visible leadership, aligning teams around shared priorities and maintaining focus on delivery. Build and maintain a cohesive and accountable Senior Leadership Team, with clear expectations for collaboration, behaviour, and performance. Work closely with the Executive Chair to ensure continuity of values, culture, and legacy while progressing organisational change. Organisational stability and change delivery Drive delivery of Ubele's transformation programme, ensuring that plans are implemented with clarity, pace, and discipline. Bring structure and coordination to change initiatives, ensuring clear ownership, timelines, and measurable outcomes. Identify and address delays, barriers, or areas of ambiguity, ensuring momentum is maintained. Support the organisation to move from a prolonged period of transition to a more stable and consistent operating environment. Ensure change is embedded into day-to-day practice, not remaining at the planning or design stage. Operational leadership & management Provide strong operational leadership across all areas of the organisation, including programmes, partnerships, consultancy, training, enterprise development, and community asset management. Ensure clarity of roles, responsibilities, and decision-making across the organisation. Line manage the Senior Leadership Team, holding them accountable for delivery, team management, and performance within their areas. Embed consistent performance management practices, including clear objectives, regular review, and timely intervention. Strengthen internal systems, processes, and ways of working to improve coordination, efficiency, and organisational effectiveness. Ensure policies and procedures are actively used, understood, and adhered to across teams. Oversee the development and use of high-quality data, reporting, and management information to support decision-making and track performance. Governance & advisory board relations (CIC) Work closely with the Chair and Advisory Board to ensure strong and compliant CIC governance. Provide clear and timely reporting on organisational performance, finances, risk, and progress against strategic priorities. Support the Advisory Board to maintain effective oversight and fulfil its strategic and fiduciary responsibilities. Ensure appropriate governance structures and processes are in place and operating effectively. Finance, risk & sustainability Provide oversight of financial performance, ensuring robust budgeting, forecasting, and financial controls are in place. Hold the Head of Finance accountable for financial accuracy, compliance, and reporting. Ensure clear visibility of financial position, risks, and sustainability planning. Work with the Advisory Board and SLT to support income diversification and long-term financial resilience. Funding, partnerships & external relations Maintain and develop relationships with funders, commissioners, social investors, and strategic partners. Act as a credible and confident external representative for Ubele. Support the organisation to navigate a complex funding environment with clarity and focus. Ensure external partnerships align with organisational priorities and capacity. Legal, regulatory & safeguarding compliance Maintain overall accountability for safeguarding, compliance, and organisational risk. Ensure appropriate systems, policies, and practices are in place and actively implemented. Hold SLT members accountable for compliance within their areas. Ensure regulatory requirements (CIC, employment law, contracts, data protection) are met. Person Specification We recognise this is an interim role with a specific organisational mandate. We are seeking a leader who can quickly assess, prioritise, and act, rather than someone looking to reshape the organisation over the long term. Leadership & change Significant experience leading organisations through implementation phases of change, with a clear focus on delivery. Demonstrated ability to bring structure, pace, and discipline to complex transformation programmes. Experience stabilising organisations during or following periods of uncertainty or extended change. Confidence in making decisions, setting direction, and maintaining momentum. Operational & leadership capability Track record of line managing senior leaders and holding teams to account for delivery and performance. Highly developed operational skills, with experience strengthening systems, processes, and organisational effectiveness. Experience embedding performance management frameworks and improving accountability. Ability to balance strategic oversight with close attention to operational detail. Governance & organisational leadership Understanding of CIC governance, regulatory requirements, and Advisory Board relationships. Experience working closely with a Chair and Advisory Board on strategy, performance, and risk. Experience leading organisations of comparable scale and complexity (£3-4m+ turnover) Funding & external environment Experience working within complex funding environments, including grants, contracts, and partnerships. Ability to maintain credibility with funders, partners, and stakeholders. Experience supporting income diversification and organisational sustainability. Cultural competency & values Strong understanding of racial justice, community development, and the experiences of African Diaspora communities in the UK. Commitment to equity, inclusion, and community empowerment. Ability to lead with clarity, emotional intelligence, and cultural awareness. Operational, financial & compliance Experience overseeing organisational finances, risk management, and compliance frameworks. Strong understanding of performance reporting, data, and evaluation. Familiarity with safeguarding and quality assurance in community or social impact settings. Additional Information This is an interim leadership role with a clearly defined mandate to reinforce the organisations foundations, embed change, and strengthen operational effectiveness. The focus of the role is on delivery rather than strategy development, and on ensuring that existing plans are implemented in a structured, consistent, and sustainable way. As such, we are seeking someone who can work at pace, make decisions, and bring clarity and direction, while supporting the organisation through a period of transition. A visible and consistent presence at Wolves Lane is essential to support leadership alignment, team cohesion, and organisational effectiveness. This role involves responsibility for socially impactful and occasionally emotionally demanding work. A commitment to wellbeing, reflective leadership, and resilience is essential. This job description may evolve as Ubele continues its organisational development.
Senior Product Manager- Nitro
QBS Software
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following: Deliver on the Vendor s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.) Global lead for the vendor but responsible to deliver on set territory, UK&I Plan growth strategies and support marketing events Create GTM strategy regionally and support local Product Managers to execute Invoice a minimum of £30k in MDF for the vendor quarterly Maintain NR % Growth according to company budget every year, i.e. 15%+ Increase the company s success and develop a sustainable strategy within your category Proactively manage the vendor relationship Identify suspects, prospects and drive deal registrations Organise enablement sessions with resellers and support local product managers to do so Engage regularly with top customers for your vendor Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP) Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring: 2-3 years experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits: £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Apr 15, 2026
Full time
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following: Deliver on the Vendor s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.) Global lead for the vendor but responsible to deliver on set territory, UK&I Plan growth strategies and support marketing events Create GTM strategy regionally and support local Product Managers to execute Invoice a minimum of £30k in MDF for the vendor quarterly Maintain NR % Growth according to company budget every year, i.e. 15%+ Increase the company s success and develop a sustainable strategy within your category Proactively manage the vendor relationship Identify suspects, prospects and drive deal registrations Organise enablement sessions with resellers and support local product managers to do so Engage regularly with top customers for your vendor Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP) Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring: 2-3 years experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits: £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Sales Director- Long Tail Software
QBS Software
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers. To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO. This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions. As a Sales Director at our Ealing London offices you will: Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS s long tail software delivery footprint across all our regions Requirements What You ll Bring As the driving force behind QBS s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA. Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows. Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI s Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am 5.30pm Monday to Friday. Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Apr 15, 2026
Full time
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers. To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO. This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions. As a Sales Director at our Ealing London offices you will: Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS s long tail software delivery footprint across all our regions Requirements What You ll Bring As the driving force behind QBS s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA. Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows. Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI s Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am 5.30pm Monday to Friday. Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Cambridge University Press & Assessment
Principal Developer Team Lead
Cambridge University Press & Assessment Cambridge, Cambridgeshire
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Apr 14, 2026
Full time
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Mars Petcare UK
Global Head of Strategic Revenue Management (SRM)
Mars Petcare UK City Of Westminster, London
Job Description: This role will be part of the Global Pet Nutrition SRM team, which builds leads the company's end to end SRM transformation, embedding top quartile practices, processes, tools, and capabilities across markets and global brand teams. The role designs and deploys signature global RGM assets and serves as the organization's subject matter expert across all SRM levers-strategic pricing, pack price architecture, mix, promotions, and trade terms. The mandate is to deliver sustainable quality growth, elevate commercial decision making, strengthen margin delivery, and build a top-quartile enterprise wide SRM capability. What are the key responsibilities for the role? Drive & embed top quartile SRM capabilities in MARS PN local operating entities (markets) to deliver quality growth . Establish global SRM standards, frameworks, and guardrails that drive consistency and value creation As part of the Global SRM Team, support local OE SRM teams and cross-functional partners to drive value through core SRM levers, serving as the primary point of contact for market teams. Be a strategic Business Partner to the markets, supporting them with the development of their 3-year pipeline to enable quality growth . Develop and monitor the deployment of digital products (inclusive of TPM), SRM operating model & upskilling program within operating entities. Develop SRM playbooks for eCommerce and embed SRM best practice guidelines and golden rules for success in this critical, fast-growing channel. Act as SRM subject matter expert to provide recommendations with Global eCommerce Account teams - e.g. Amazon Steer SRM internally as a long-term growth discipline and a connected enterprise-wide platform. Shape future priority initiatives to cultivate a culture of growth by identifying opportunities to further enhance Mars PN capabilities . What do we require for the role? E xperience in SRM- proven functional and technical understanding. Experience partnering across the organi s ation to analyze a range of internal & external data sources, drawing out key insights, and forming recommendations . Proven commercial and financial skills with excellent organization agility, understanding the impacts of decisions on the P&L, with the ability to identify opportunities for continuous improvement. Ability to influence a broad range cross-functional stakeholders without formal authority What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we are striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
Apr 14, 2026
Full time
Job Description: This role will be part of the Global Pet Nutrition SRM team, which builds leads the company's end to end SRM transformation, embedding top quartile practices, processes, tools, and capabilities across markets and global brand teams. The role designs and deploys signature global RGM assets and serves as the organization's subject matter expert across all SRM levers-strategic pricing, pack price architecture, mix, promotions, and trade terms. The mandate is to deliver sustainable quality growth, elevate commercial decision making, strengthen margin delivery, and build a top-quartile enterprise wide SRM capability. What are the key responsibilities for the role? Drive & embed top quartile SRM capabilities in MARS PN local operating entities (markets) to deliver quality growth . Establish global SRM standards, frameworks, and guardrails that drive consistency and value creation As part of the Global SRM Team, support local OE SRM teams and cross-functional partners to drive value through core SRM levers, serving as the primary point of contact for market teams. Be a strategic Business Partner to the markets, supporting them with the development of their 3-year pipeline to enable quality growth . Develop and monitor the deployment of digital products (inclusive of TPM), SRM operating model & upskilling program within operating entities. Develop SRM playbooks for eCommerce and embed SRM best practice guidelines and golden rules for success in this critical, fast-growing channel. Act as SRM subject matter expert to provide recommendations with Global eCommerce Account teams - e.g. Amazon Steer SRM internally as a long-term growth discipline and a connected enterprise-wide platform. Shape future priority initiatives to cultivate a culture of growth by identifying opportunities to further enhance Mars PN capabilities . What do we require for the role? E xperience in SRM- proven functional and technical understanding. Experience partnering across the organi s ation to analyze a range of internal & external data sources, drawing out key insights, and forming recommendations . Proven commercial and financial skills with excellent organization agility, understanding the impacts of decisions on the P&L, with the ability to identify opportunities for continuous improvement. Ability to influence a broad range cross-functional stakeholders without formal authority What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we are striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
Head of Client Relations
Career Choices Dewis Gyrfa Ltd
£75,000 to £90,000 per year, Car Allowance, hybrid working, bonus Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Head of Client Relations SaaS experience essential West Midlands, Hybrid Up to £90k, plus Car allowance and bonus scheme Benefits: Car allowance Bonus scheme Hybrid working I am working with an enterprise level SaaS Client who is currently looking for a Head of Client Relations to support revenue growth through increasing account value, driving adoption of services, maximising retention through providing world class leadership of your team. This is a senior leadership position that will drive successful outcomes. You should be someone that knows how to improve performance through strategy, that always bears the client in mind when devising solutions. You will have ultimate responsibility over pre and post sales solutions, including but not limited to proposals, RFP's, solutions, adoption of solutions, CSAT They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance SaaS is highly desirable. Experience and Skills required SaaS environment is absolutely essential Experience in Enterprise level Client relations, Customer Success or Account Management is also essential Key responsibilities Strong and inspirational leadership Strategic and commercially focused Excellent stakeholder communication skills Analytic approach using data driven insight B2B Customer Journey Management Demonstrable experience in driving B2B customer satisfaction Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth Desirable skills Regulated industry experience such as Finance, Pensions, Insurance Experience with full SDLC If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about it's staff and customer experience then please apply today quoting reference AR102988 Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 14, 2026
Full time
£75,000 to £90,000 per year, Car Allowance, hybrid working, bonus Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Head of Client Relations SaaS experience essential West Midlands, Hybrid Up to £90k, plus Car allowance and bonus scheme Benefits: Car allowance Bonus scheme Hybrid working I am working with an enterprise level SaaS Client who is currently looking for a Head of Client Relations to support revenue growth through increasing account value, driving adoption of services, maximising retention through providing world class leadership of your team. This is a senior leadership position that will drive successful outcomes. You should be someone that knows how to improve performance through strategy, that always bears the client in mind when devising solutions. You will have ultimate responsibility over pre and post sales solutions, including but not limited to proposals, RFP's, solutions, adoption of solutions, CSAT They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance SaaS is highly desirable. Experience and Skills required SaaS environment is absolutely essential Experience in Enterprise level Client relations, Customer Success or Account Management is also essential Key responsibilities Strong and inspirational leadership Strategic and commercially focused Excellent stakeholder communication skills Analytic approach using data driven insight B2B Customer Journey Management Demonstrable experience in driving B2B customer satisfaction Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth Desirable skills Regulated industry experience such as Finance, Pensions, Insurance Experience with full SDLC If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about it's staff and customer experience then please apply today quoting reference AR102988 Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Director of Product Design
Fenergo
About us At Fenergo, we're not just building software-we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game. We're more than a global leader in AI-powered client lifecycle management-we're reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don't stop there. At Fenergo, we believe in a world where financial institutions aren't just compliant-they're confident. Where technology doesn't just meet regulations-it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We're tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that's building smart solutions, solving real problems, and shaping the future-together. The Role We are seeking a Director of Product Design to lead and evolve Fenergo's design function across our product portfolio. This is a senior role responsible for defining and driving a bold design vision, building a high performing team, and embedding user centric and workflow centric thinking across the organisation. You will play a critical role in reimagining both user experience and underlying workflows, simplifying complex financial processes into intuitive, scalable, and impactful B2B SaaS solutions. This includes working closely with clients and internal stakeholders to uncover pain points, challenge existing paradigms, and design future state experiences. You will partner closely with Product, Engineering, and Customer teams to shape product strategy, influence the roadmap, and deliver differentiated experiences for complex, data rich financial workflows. This is a unique opportunity to work on mission critical software used by leading global financial institutions and to redefine how users interact with compliance and regulatory platforms in a modern SaaS fintech. Key Responsibilities Define and execute a forward looking UX and workflow design vision aligned with Fenergo's product strategy and business goals Reimagine end to end user journeys and operational workflows to simplify complex financial crime, onboarding, and regulatory processes Partner with clients and customer facing teams to co create solutions, deeply understanding user needs, pain points, and real world constraints Lead, mentor, and scale a high performing product design team, fostering a culture of innovation, ownership, and excellence Establish and evolve design processes, standards, and best practices, with a focus on outcome driven and hypothesis led design Champion user centered and workflow centric design, ensuring insights and data directly shape product direction Collaborate closely with Product and Engineering leadership to align vision with feasible, scalable delivery Drive the development and adoption of a robust, scalable design system that supports consistency and speed across the platform Ensure cohesive, intuitive experiences across complex, configurable, enterprise grade SaaS products Act as a strategic partner at the executive level, advocating for design as a driver of business value and competitive advantage Measure and continuously improve design impact through user outcomes, workflow efficiency gains, and product metrics Requirements Proven experience in a senior design leadership role (Director or Head of Design level), with ownership of design vision and strategy Strong background in B2B SaaS product design within complex, workflow heavy or enterprise environments Demonstrated ability to simplify complex systems and reimagine user workflows, not just interfaces Experience working directly with customers or end users to shape product direction and validated design decisions Track record of building and scaling high performing design teams and design functions Deep expertise in UX, product design, service design, and design systems Strong strategic thinking with the ability to translate vision into tangible product outcomes Experience working cross functionally with Product and Engineering in agile environments Excellent communication and stakeholder management skills, with the ability to influence at executive level Nice to Have Experience in financial services, fintech, or regulatory technology (RegTech) Familiarity with compliance driven, operational, or workflow intensive platforms Experience designing for data rich, highly configurable, or rules driven systems Exposure to service design, journey mapping, or operational transformation initiatives Experience incorporating AI/automation into user experiences, particularly in complex decisioning environments Our promise to you We are striving to become global leaders across all of the categories we operate in and as part of that we are a high performing highly collaborative team that works cross functionally to accommodate our client's needs. Collaboration: Working together to achieve our best Outcomes: Drive Success in every engagement Respect: A collective feeling of inclusion and belonging Excellence: Continuously raising the bar What's in it for you Health insurance 25 days annual leave plus, 3 company days Work From Home set up allowance Exposure to our local wide partner community Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more Extensive training programs, through 'Fenergo University' where you will be certified in all of the Fenergo products Opportunity to work on a cutting edge Fintech Product, using the latest tools and technologies harnessing AI Defined training and role tracking to allow you to see and assess your own career development and progress Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
Apr 14, 2026
Full time
About us At Fenergo, we're not just building software-we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game. We're more than a global leader in AI-powered client lifecycle management-we're reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don't stop there. At Fenergo, we believe in a world where financial institutions aren't just compliant-they're confident. Where technology doesn't just meet regulations-it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We're tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that's building smart solutions, solving real problems, and shaping the future-together. The Role We are seeking a Director of Product Design to lead and evolve Fenergo's design function across our product portfolio. This is a senior role responsible for defining and driving a bold design vision, building a high performing team, and embedding user centric and workflow centric thinking across the organisation. You will play a critical role in reimagining both user experience and underlying workflows, simplifying complex financial processes into intuitive, scalable, and impactful B2B SaaS solutions. This includes working closely with clients and internal stakeholders to uncover pain points, challenge existing paradigms, and design future state experiences. You will partner closely with Product, Engineering, and Customer teams to shape product strategy, influence the roadmap, and deliver differentiated experiences for complex, data rich financial workflows. This is a unique opportunity to work on mission critical software used by leading global financial institutions and to redefine how users interact with compliance and regulatory platforms in a modern SaaS fintech. Key Responsibilities Define and execute a forward looking UX and workflow design vision aligned with Fenergo's product strategy and business goals Reimagine end to end user journeys and operational workflows to simplify complex financial crime, onboarding, and regulatory processes Partner with clients and customer facing teams to co create solutions, deeply understanding user needs, pain points, and real world constraints Lead, mentor, and scale a high performing product design team, fostering a culture of innovation, ownership, and excellence Establish and evolve design processes, standards, and best practices, with a focus on outcome driven and hypothesis led design Champion user centered and workflow centric design, ensuring insights and data directly shape product direction Collaborate closely with Product and Engineering leadership to align vision with feasible, scalable delivery Drive the development and adoption of a robust, scalable design system that supports consistency and speed across the platform Ensure cohesive, intuitive experiences across complex, configurable, enterprise grade SaaS products Act as a strategic partner at the executive level, advocating for design as a driver of business value and competitive advantage Measure and continuously improve design impact through user outcomes, workflow efficiency gains, and product metrics Requirements Proven experience in a senior design leadership role (Director or Head of Design level), with ownership of design vision and strategy Strong background in B2B SaaS product design within complex, workflow heavy or enterprise environments Demonstrated ability to simplify complex systems and reimagine user workflows, not just interfaces Experience working directly with customers or end users to shape product direction and validated design decisions Track record of building and scaling high performing design teams and design functions Deep expertise in UX, product design, service design, and design systems Strong strategic thinking with the ability to translate vision into tangible product outcomes Experience working cross functionally with Product and Engineering in agile environments Excellent communication and stakeholder management skills, with the ability to influence at executive level Nice to Have Experience in financial services, fintech, or regulatory technology (RegTech) Familiarity with compliance driven, operational, or workflow intensive platforms Experience designing for data rich, highly configurable, or rules driven systems Exposure to service design, journey mapping, or operational transformation initiatives Experience incorporating AI/automation into user experiences, particularly in complex decisioning environments Our promise to you We are striving to become global leaders across all of the categories we operate in and as part of that we are a high performing highly collaborative team that works cross functionally to accommodate our client's needs. Collaboration: Working together to achieve our best Outcomes: Drive Success in every engagement Respect: A collective feeling of inclusion and belonging Excellence: Continuously raising the bar What's in it for you Health insurance 25 days annual leave plus, 3 company days Work From Home set up allowance Exposure to our local wide partner community Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more Extensive training programs, through 'Fenergo University' where you will be certified in all of the Fenergo products Opportunity to work on a cutting edge Fintech Product, using the latest tools and technologies harnessing AI Defined training and role tracking to allow you to see and assess your own career development and progress Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
Technology Business Partner - Global Business Services (GBS)
Primark Stores Limited Reading, Berkshire
Because we strive to put people first. Culture, our way. Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Do as a Technology Business Partner - Global Business Services As Primark continues to strengthen and scale its Global Business Services (GBS) operations, the Technology Business Partner GBS will play a pivotal role in bridging Primark's global technology teams with GBS operations; Primark GBS Team and GBS Partner's Mumbai service centre. In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Single Technology Contact for GBS (Primark & Partner) Act as the central point of contact for all technology-related matters impacting GBS, ensuring consistent ways of working, effective collaboration, and smooth delivery of technology services and changes across global and Mumbai-based operations. Relationship & Stakeholder Management Build strong, trust-driven relationships with GBS teams, business leaders, and global technology stakeholders; represent Technology in operational reviews, planning forums, and governance discussions to align GBS needs with Primark's technology strategy and standards. GBS Technology Enablement Lead and support the onboarding and technology enablement of GBS capabilities-including new services, processes, and teams-ensuring access to appropriate Technology systems, tools, support models, and documentation while bridging communication between GBS and central Technology teams. Issue, Risk & Dependency Management Own end-to-end coordination of technology issues impacting GBS by working with Infrastructure, Applications, Security, Support teams, and third parties; track and elevate risks, dependencies, and service-impacting issues to ensure timely resolution aligned with governance and SLAs. Project & Change Delivery Oversight Partner with PMO and delivery teams to manage Technology projects and changes across applications, reporting, automation, data, and infrastructure; ensure GBS requirements are embedded in scope, planning, testing, deployment, and operational readiness for go live transitions. Continuous Improvement, Governance & Strategic Reporting Identify opportunities for process improvement and service maturity; support adherence to Technology controls, security policies, and data protection requirements; contribute to the GBS technology roadmap while providing regular updates to senior stakeholders on performance, risks, and progress. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Technology Partnership & Global Experience Proven background in Technology Business Partnering, Technology Relationship Management, or Technology Service Delivery within a global organisation, with experience supporting Shared Services or Global Business Services (GBS) environments. Technology & Service Management Expertise Strong understanding of enterprise and operational technology landscapes-including applications, infrastructure, reporting, and service management-along with exposure to ITIL, Agile, or other structured delivery methodologies. Cross Functional & Supplier Management Demonstrated ability to manage cross-functional teams and third party suppliers, including experience working with or supporting offshore service centres, particularly in India, and familiarity with multi geography operating models. Stakeholder Engagement & Communication Excellent communication, influencing, and stakeholder management skills, with the ability to engage effectively at all organisational levels and work within multicultural, globally distributed teams. Autonomy, Problem Solving & Decision Making Strong analytical, problem-solving, and decision making skills, with the ability to work autonomously, manage competing priorities, and deliver outcomes in a fast paced environment. Enterprise Platform Knowledge Working knowledge of key enterprise platforms such as Oracle Retail, Microsoft technologies, ServiceNow, or similar large-scale business systems. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-6922
Apr 13, 2026
Full time
Because we strive to put people first. Culture, our way. Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Do as a Technology Business Partner - Global Business Services As Primark continues to strengthen and scale its Global Business Services (GBS) operations, the Technology Business Partner GBS will play a pivotal role in bridging Primark's global technology teams with GBS operations; Primark GBS Team and GBS Partner's Mumbai service centre. In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Single Technology Contact for GBS (Primark & Partner) Act as the central point of contact for all technology-related matters impacting GBS, ensuring consistent ways of working, effective collaboration, and smooth delivery of technology services and changes across global and Mumbai-based operations. Relationship & Stakeholder Management Build strong, trust-driven relationships with GBS teams, business leaders, and global technology stakeholders; represent Technology in operational reviews, planning forums, and governance discussions to align GBS needs with Primark's technology strategy and standards. GBS Technology Enablement Lead and support the onboarding and technology enablement of GBS capabilities-including new services, processes, and teams-ensuring access to appropriate Technology systems, tools, support models, and documentation while bridging communication between GBS and central Technology teams. Issue, Risk & Dependency Management Own end-to-end coordination of technology issues impacting GBS by working with Infrastructure, Applications, Security, Support teams, and third parties; track and elevate risks, dependencies, and service-impacting issues to ensure timely resolution aligned with governance and SLAs. Project & Change Delivery Oversight Partner with PMO and delivery teams to manage Technology projects and changes across applications, reporting, automation, data, and infrastructure; ensure GBS requirements are embedded in scope, planning, testing, deployment, and operational readiness for go live transitions. Continuous Improvement, Governance & Strategic Reporting Identify opportunities for process improvement and service maturity; support adherence to Technology controls, security policies, and data protection requirements; contribute to the GBS technology roadmap while providing regular updates to senior stakeholders on performance, risks, and progress. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Technology Partnership & Global Experience Proven background in Technology Business Partnering, Technology Relationship Management, or Technology Service Delivery within a global organisation, with experience supporting Shared Services or Global Business Services (GBS) environments. Technology & Service Management Expertise Strong understanding of enterprise and operational technology landscapes-including applications, infrastructure, reporting, and service management-along with exposure to ITIL, Agile, or other structured delivery methodologies. Cross Functional & Supplier Management Demonstrated ability to manage cross-functional teams and third party suppliers, including experience working with or supporting offshore service centres, particularly in India, and familiarity with multi geography operating models. Stakeholder Engagement & Communication Excellent communication, influencing, and stakeholder management skills, with the ability to engage effectively at all organisational levels and work within multicultural, globally distributed teams. Autonomy, Problem Solving & Decision Making Strong analytical, problem-solving, and decision making skills, with the ability to work autonomously, manage competing priorities, and deliver outcomes in a fast paced environment. Enterprise Platform Knowledge Working knowledge of key enterprise platforms such as Oracle Retail, Microsoft technologies, ServiceNow, or similar large-scale business systems. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-6922
Senior Solution Engineer, Test Automation
UiPath
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose. Could that be you? Your mission As a Senior Sales Engineer you will play a key role in driving customer engagements and shaping the future of automation testing solutions. Your mission is to help businesses realize the potential of test automation by leading strategic conversations, showcasing the value of our testing solutions, and managing proof-of-concept (POC) initiatives. With deep expertise in the testing domain, you will act as a trusted advisor to customers and ensure that our solutions deliver measurable value to their operations. What you'll do at UiPath Lead strategic customer engagements, deeply understanding their challenges, and designing tailored automation testing solutions. Drive value-based discussions, aligning our solutions with customer objectives and showcasing their impact on business outcomes. Take ownership of end-to-end POC initiatives, including planning, execution, and delivery, ensuring they address customer-specific technical and business needs. Act as a trusted advisor to customers, guiding them on testing strategies, best practices, and architectural decisions. Conduct in-depth technical product demonstrations, emphasizing advanced capabilities, competitive differentiation, and value propositions. Collaborate with internal teams, including sales, product, and engineering, to deliver comprehensive solutions aligned with customer goals. Mentor junior team members and share knowledge to foster technical excellence within the team. Drive adoption of the testing solution across the customer organization, ensuring alignment with their workflows and objectives. What you'll bring to the team 8-10 years of experience in the testing domain, with significant exposure to roles such as Test Architect or Senior Automation Engineer. Deep knowledge of testing methodologies, tools, and frameworks, with expertise in platforms like Selenium, Tricentis, Appium, or similar. Strong technical acumen, including designing and implementing test architectures, frameworks, and automation strategies. Experience in engaging with enterprise clients, managing complex technical discussions, and addressing architectural challenges. Proven ability to lead POC initiatives, ensuring alignment with customer needs and delivering measurable outcomes. Exceptional communication and presentation skills, with the ability to articulate technical solutions to diverse audiences. A proactive, solution-oriented mindset with a track record of driving customer success. Nice to Have: Working knowledge or exposure to UiPath Hands-on experience with CI/CD pipelines and integration of test automation frameworks. Experience in mentoring and coaching teams on testing best practices and tools. Exposure to enterprise environments, managing large-scale testing projects or initiatives. Hands-on experience with additional RPA tools or cognitive automation technologies. Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Apr 13, 2026
Full time
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose. Could that be you? Your mission As a Senior Sales Engineer you will play a key role in driving customer engagements and shaping the future of automation testing solutions. Your mission is to help businesses realize the potential of test automation by leading strategic conversations, showcasing the value of our testing solutions, and managing proof-of-concept (POC) initiatives. With deep expertise in the testing domain, you will act as a trusted advisor to customers and ensure that our solutions deliver measurable value to their operations. What you'll do at UiPath Lead strategic customer engagements, deeply understanding their challenges, and designing tailored automation testing solutions. Drive value-based discussions, aligning our solutions with customer objectives and showcasing their impact on business outcomes. Take ownership of end-to-end POC initiatives, including planning, execution, and delivery, ensuring they address customer-specific technical and business needs. Act as a trusted advisor to customers, guiding them on testing strategies, best practices, and architectural decisions. Conduct in-depth technical product demonstrations, emphasizing advanced capabilities, competitive differentiation, and value propositions. Collaborate with internal teams, including sales, product, and engineering, to deliver comprehensive solutions aligned with customer goals. Mentor junior team members and share knowledge to foster technical excellence within the team. Drive adoption of the testing solution across the customer organization, ensuring alignment with their workflows and objectives. What you'll bring to the team 8-10 years of experience in the testing domain, with significant exposure to roles such as Test Architect or Senior Automation Engineer. Deep knowledge of testing methodologies, tools, and frameworks, with expertise in platforms like Selenium, Tricentis, Appium, or similar. Strong technical acumen, including designing and implementing test architectures, frameworks, and automation strategies. Experience in engaging with enterprise clients, managing complex technical discussions, and addressing architectural challenges. Proven ability to lead POC initiatives, ensuring alignment with customer needs and delivering measurable outcomes. Exceptional communication and presentation skills, with the ability to articulate technical solutions to diverse audiences. A proactive, solution-oriented mindset with a track record of driving customer success. Nice to Have: Working knowledge or exposure to UiPath Hands-on experience with CI/CD pipelines and integration of test automation frameworks. Experience in mentoring and coaching teams on testing best practices and tools. Exposure to enterprise environments, managing large-scale testing projects or initiatives. Hands-on experience with additional RPA tools or cognitive automation technologies. Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Forward Deployed Product Manager
Lorikeetcx
About Lorikeet Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what's next: providing personalized concierge services to their customers. To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail. We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We've raised over USD 50m from leading VCs and angel investors, including QED, Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO). Our global customers include: The largest telehealth company in Australia, The largest bank for teens in the US, One of the largest NFT marketplaces by trading volume, The leading virtual specialty care platform in the US, One of the largest flexible rent payment platforms in the US, One of the largest Web3 gaming companies and a handful of other enterprise customers with over 1 million support tickets a year. What's unique about this opportunity? Warm, mature, flexible culture. Low ego, high trust team. No tolerance for "talented jerks". We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We're committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials. High pay, high expectations, high performance. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team gets the same monthly updates we send to our investors because they're investors and owners too. No nonsense recruitment process. The process is: 1) informal chats with Robbie and JJ to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. There's no better way for each of us to figure out if we like working together than to work together! We're an AI-native start-up that will give you the skills you need for the next decade. Every employee uses AI in their day to day (our current favourite us Claude Code). You'll learn the skills you need to thrive in the next era of work. About the role and you This is an opportunity to be an early member of Lorikeet's Agent Implementation team, where you'll play a crucial role in building the strategic foundation of our post sales organization. As an early leader, you'll help design and implement the operational frameworks, playbooks, and methodologies that will scale our customer success function while directly influencing how our enterprise subscribers successfully adopt AI across their organizations. You'll serve as both a strategic advisor to enterprise customers and an organizational builder internally-establishing the processes, tools, and team structures that will enable Lorikeet to deliver exceptional AI implementations at scale. This role combines hands on customer engagement with the strategic thinking required to build a world class post sales motion. You don't need to be a technical expert, but you should be comfortable working with technology and AI, learning new tools, and thinking through complex problems while simultaneously designing repeatable systems. This is a unique opportunity to develop expertise in AI and automation while building the organizational capabilities that will define how companies adopt transformative AI solutions. You'll play a pivotal role in establishing Lorikeet's post sales strategy, creating the blueprint for how we help customers unlock possibilities beyond traditional customer support. For the right candidate, this means the opportunity to shape an entire function while growing into a senior leadership position. What you'll do Act as a trusted AI advisor to enterprise customers, translating complex AI capabilities into clear business value and ROI for C suite executives Design and implement scalable post sales processes, from onboarding frameworks to success metrics, that will support our growth from dozens to hundreds of enterprise customers Lead multiple AI agent launches simultaneously - breaking down ambiguous challenges into phased roadmaps with measurable milestones while documenting best practices for future implementations Build and refine our implementation methodology, creating playbooks and frameworks that enable consistent, high quality customer outcomes Influence how our subscribers approach AI transformation by developing change management strategies and adoption frameworks tailored to their organizational needs Present confidently to senior stakeholders, handle objections diplomatically, and build consensus across competing priorities Architect solutions that connect Lorikeet's AI to specific business outcomes by deeply understanding customer operations, then codify these patterns into repeatable strategies Bridge business and technology - rapidly learn AI/ML concepts to credibly advise customers while partnering with engineering Identify expansion opportunities beyond traditional support by spotting where AI can transform operations, then build the processes to systematically capture these opportunities Influence product strategy by surfacing implementation insights and customer needs to our product team, while building feedback loops that ensure continuous improvement Solve complex integration challenges with strategic thinking about the customer's entire business ecosystem Use AI tools like Claude Code to make your work more productive and deliver value to our subscribers The right candidate We're looking for a business savvy problem solver and natural builder to join our London based team. This role is perfect for someone who is: Curious about AI and eager to learn how it can transform customer interactions Excited to develop technical skills related to AI agents and comfortable working with technology (even if you don't have formal technical training) Motivated by building lasting impact through both customer success and organizational development in an early stage, fast moving startup Energized by creating structure from ambiguity and establishing processes that scale Passionate about driving change and helping organizations navigate AI transformation We need someone who enjoys diving into customer challenges while simultaneously thinking about how to build systems that enable others to solve similar challenges. You'll be figuring out how to configure and optimize AI tools, thinking creatively about new ways to help businesses, and designing the organizational capabilities to deliver these solutions at scale. As an early team member of our post sales organization, you'll have significant agency to shape not just individual implementations, but our entire approach to customer success and how our subscribers build their AI strategies. You might be a fit if you: Have 2 7 years of experience in a client facing role such as management consulting, product management, or a related field, with demonstrated experience in process design or organizational building Are a strong project leader - organized, proactive, and comfortable taking ownership of both customer outcomes and internal initiatives Have experience building and managing relationships with customers or external stakeholders, ideally with exposure to executive level engagement Have a track record of creating scalable processes or frameworks in ambiguous environments Have experience with or interest in change management and helping organizations adopt new technologies Are an excellent communicator - able to explain technical concepts in a simple, clear way and document complex processes for others to follow Enjoy problem solving and finding creative solutions to challenges, both tactical and strategic Are excited about AI and already experimenting with it (e.g., using ChatGPT, trying AI tools, or learning how AI can be applied in business) Have a technical curiosity and enjoy learning new tools, even if you don't have a formal technical background Demonstrate strategic thinking and the ability to balance immediate customer needs with long term organizational goals
Apr 13, 2026
Full time
About Lorikeet Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what's next: providing personalized concierge services to their customers. To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail. We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We've raised over USD 50m from leading VCs and angel investors, including QED, Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO). Our global customers include: The largest telehealth company in Australia, The largest bank for teens in the US, One of the largest NFT marketplaces by trading volume, The leading virtual specialty care platform in the US, One of the largest flexible rent payment platforms in the US, One of the largest Web3 gaming companies and a handful of other enterprise customers with over 1 million support tickets a year. What's unique about this opportunity? Warm, mature, flexible culture. Low ego, high trust team. No tolerance for "talented jerks". We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We're committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials. High pay, high expectations, high performance. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team gets the same monthly updates we send to our investors because they're investors and owners too. No nonsense recruitment process. The process is: 1) informal chats with Robbie and JJ to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. There's no better way for each of us to figure out if we like working together than to work together! We're an AI-native start-up that will give you the skills you need for the next decade. Every employee uses AI in their day to day (our current favourite us Claude Code). You'll learn the skills you need to thrive in the next era of work. About the role and you This is an opportunity to be an early member of Lorikeet's Agent Implementation team, where you'll play a crucial role in building the strategic foundation of our post sales organization. As an early leader, you'll help design and implement the operational frameworks, playbooks, and methodologies that will scale our customer success function while directly influencing how our enterprise subscribers successfully adopt AI across their organizations. You'll serve as both a strategic advisor to enterprise customers and an organizational builder internally-establishing the processes, tools, and team structures that will enable Lorikeet to deliver exceptional AI implementations at scale. This role combines hands on customer engagement with the strategic thinking required to build a world class post sales motion. You don't need to be a technical expert, but you should be comfortable working with technology and AI, learning new tools, and thinking through complex problems while simultaneously designing repeatable systems. This is a unique opportunity to develop expertise in AI and automation while building the organizational capabilities that will define how companies adopt transformative AI solutions. You'll play a pivotal role in establishing Lorikeet's post sales strategy, creating the blueprint for how we help customers unlock possibilities beyond traditional customer support. For the right candidate, this means the opportunity to shape an entire function while growing into a senior leadership position. What you'll do Act as a trusted AI advisor to enterprise customers, translating complex AI capabilities into clear business value and ROI for C suite executives Design and implement scalable post sales processes, from onboarding frameworks to success metrics, that will support our growth from dozens to hundreds of enterprise customers Lead multiple AI agent launches simultaneously - breaking down ambiguous challenges into phased roadmaps with measurable milestones while documenting best practices for future implementations Build and refine our implementation methodology, creating playbooks and frameworks that enable consistent, high quality customer outcomes Influence how our subscribers approach AI transformation by developing change management strategies and adoption frameworks tailored to their organizational needs Present confidently to senior stakeholders, handle objections diplomatically, and build consensus across competing priorities Architect solutions that connect Lorikeet's AI to specific business outcomes by deeply understanding customer operations, then codify these patterns into repeatable strategies Bridge business and technology - rapidly learn AI/ML concepts to credibly advise customers while partnering with engineering Identify expansion opportunities beyond traditional support by spotting where AI can transform operations, then build the processes to systematically capture these opportunities Influence product strategy by surfacing implementation insights and customer needs to our product team, while building feedback loops that ensure continuous improvement Solve complex integration challenges with strategic thinking about the customer's entire business ecosystem Use AI tools like Claude Code to make your work more productive and deliver value to our subscribers The right candidate We're looking for a business savvy problem solver and natural builder to join our London based team. This role is perfect for someone who is: Curious about AI and eager to learn how it can transform customer interactions Excited to develop technical skills related to AI agents and comfortable working with technology (even if you don't have formal technical training) Motivated by building lasting impact through both customer success and organizational development in an early stage, fast moving startup Energized by creating structure from ambiguity and establishing processes that scale Passionate about driving change and helping organizations navigate AI transformation We need someone who enjoys diving into customer challenges while simultaneously thinking about how to build systems that enable others to solve similar challenges. You'll be figuring out how to configure and optimize AI tools, thinking creatively about new ways to help businesses, and designing the organizational capabilities to deliver these solutions at scale. As an early team member of our post sales organization, you'll have significant agency to shape not just individual implementations, but our entire approach to customer success and how our subscribers build their AI strategies. You might be a fit if you: Have 2 7 years of experience in a client facing role such as management consulting, product management, or a related field, with demonstrated experience in process design or organizational building Are a strong project leader - organized, proactive, and comfortable taking ownership of both customer outcomes and internal initiatives Have experience building and managing relationships with customers or external stakeholders, ideally with exposure to executive level engagement Have a track record of creating scalable processes or frameworks in ambiguous environments Have experience with or interest in change management and helping organizations adopt new technologies Are an excellent communicator - able to explain technical concepts in a simple, clear way and document complex processes for others to follow Enjoy problem solving and finding creative solutions to challenges, both tactical and strategic Are excited about AI and already experimenting with it (e.g., using ChatGPT, trying AI tools, or learning how AI can be applied in business) Have a technical curiosity and enjoy learning new tools, even if you don't have a formal technical background Demonstrate strategic thinking and the ability to balance immediate customer needs with long term organizational goals
La Fosse Associates
Change Lead
La Fosse Associates Birmingham, Staffordshire
Job Title: Change Lead Reporting to: Head of Transformation Programme Delivery Role Context Our client is embarking on the most significant transformation of their in unit technology and processes in decades. Role Overview The Change Lead will be responsible for leading and managing the enterprise wide change initiatives ensuring the effective delivery of large scale transformation initiatives. Reporting directly to the Head of Transformation Programme Delivery, this role will be tasked with being the SME for change and driving Compass Group's change agenda, embedding change methodologies such as Prosci frameworks, and leading strategic change management efforts across multiple Transformation and change programmes. The Change Lead will work as a core part of program delivery establishing a clear vision from as is into to be changes of ways of working, creating change readiness assessments and clear action plans for each stakeholder network. In addition the Change Lead will build a network of Change and Engagement champions to facilitate uptake of business change and transformation initiatives. The role will ensure alignment with our client's cultural values and business goals while ensuring the successful adoption of new processes, systems, and ways of working. Key Responsibilities Change Leadership: Develop and own change methodologies throughout all stages of program delivery, ensuring strategic alignment with transformation objectives. Provide expert change management guidance to key stakeholders, ensuring that all transformation initiatives are delivered with a focus on business outcomes and operational success. Strategic Change Management: Develop and implement enterprise level change management frameworks, methodologies, and best practices to guide transformation efforts. Drive the adoption of new technology platforms and operational processes, ensuring that change is delivered with minimal disruption to business operations. Act as a champion of change within the organisation, promoting understanding, engagement, and commitment across all business units. Stakeholder Engagement: Build strong relationships with senior leaders, project teams, and key stakeholders to ensure effective engagement and communication throughout the transformation process. Act as a trusted advisor to the Senior Leadership Team and wider leadership, ensuring buy in to the change agenda. Drive a culture of collaboration and transparency across the organisation, ensuring that all levels of the business are engaged and aligned with transformation goals. Governance and Oversight: Provide oversight on risk management and ensure that appropriate measures are in place to mitigate potential impacts on business continuity. Deliver regular updates to the Head of Transformation Programme Delivery and collaborate with Program Leads to ensure accurate and high quality change management plans, milestones, key achievements, risks, and opportunities. Team Leadership and Development: Foster a high performance culture within the delivery team, ensuring accountability, innovation, and continuous improvement. Support the professional development of change engagement champions, promoting knowledge sharing networks and engagement groups. Cultural Integration: Ensure that culture and values are integrated into all change initiatives, fostering a positive working environment for in unit teams. Lead initiatives to enhance employee engagement, driving commitment to change at all levels of the organisation. Ensure that the business is prepared for the cultural and operational shifts that accompany large scale transformation, with a focus on long term success. Qualifications and Experience Proven experience in leading and managing large scale enterprise change initiatives, ideally in a global, complex organisation. Strong background in change management methodologies, tools, and frameworks (e.g., PROSCI, ADKAR, Agile Change Management). Experience in driving the adoption of new technologies and operational processes within large organisations. Strong leadership with a demonstrated ability to influence and engage stakeholders at all levels. Exceptional communication skills, with the ability to present complex information clearly and persuasively to diverse audiences.
Apr 13, 2026
Full time
Job Title: Change Lead Reporting to: Head of Transformation Programme Delivery Role Context Our client is embarking on the most significant transformation of their in unit technology and processes in decades. Role Overview The Change Lead will be responsible for leading and managing the enterprise wide change initiatives ensuring the effective delivery of large scale transformation initiatives. Reporting directly to the Head of Transformation Programme Delivery, this role will be tasked with being the SME for change and driving Compass Group's change agenda, embedding change methodologies such as Prosci frameworks, and leading strategic change management efforts across multiple Transformation and change programmes. The Change Lead will work as a core part of program delivery establishing a clear vision from as is into to be changes of ways of working, creating change readiness assessments and clear action plans for each stakeholder network. In addition the Change Lead will build a network of Change and Engagement champions to facilitate uptake of business change and transformation initiatives. The role will ensure alignment with our client's cultural values and business goals while ensuring the successful adoption of new processes, systems, and ways of working. Key Responsibilities Change Leadership: Develop and own change methodologies throughout all stages of program delivery, ensuring strategic alignment with transformation objectives. Provide expert change management guidance to key stakeholders, ensuring that all transformation initiatives are delivered with a focus on business outcomes and operational success. Strategic Change Management: Develop and implement enterprise level change management frameworks, methodologies, and best practices to guide transformation efforts. Drive the adoption of new technology platforms and operational processes, ensuring that change is delivered with minimal disruption to business operations. Act as a champion of change within the organisation, promoting understanding, engagement, and commitment across all business units. Stakeholder Engagement: Build strong relationships with senior leaders, project teams, and key stakeholders to ensure effective engagement and communication throughout the transformation process. Act as a trusted advisor to the Senior Leadership Team and wider leadership, ensuring buy in to the change agenda. Drive a culture of collaboration and transparency across the organisation, ensuring that all levels of the business are engaged and aligned with transformation goals. Governance and Oversight: Provide oversight on risk management and ensure that appropriate measures are in place to mitigate potential impacts on business continuity. Deliver regular updates to the Head of Transformation Programme Delivery and collaborate with Program Leads to ensure accurate and high quality change management plans, milestones, key achievements, risks, and opportunities. Team Leadership and Development: Foster a high performance culture within the delivery team, ensuring accountability, innovation, and continuous improvement. Support the professional development of change engagement champions, promoting knowledge sharing networks and engagement groups. Cultural Integration: Ensure that culture and values are integrated into all change initiatives, fostering a positive working environment for in unit teams. Lead initiatives to enhance employee engagement, driving commitment to change at all levels of the organisation. Ensure that the business is prepared for the cultural and operational shifts that accompany large scale transformation, with a focus on long term success. Qualifications and Experience Proven experience in leading and managing large scale enterprise change initiatives, ideally in a global, complex organisation. Strong background in change management methodologies, tools, and frameworks (e.g., PROSCI, ADKAR, Agile Change Management). Experience in driving the adoption of new technologies and operational processes within large organisations. Strong leadership with a demonstrated ability to influence and engage stakeholders at all levels. Exceptional communication skills, with the ability to present complex information clearly and persuasively to diverse audiences.
Leo Technology Limited
Head of Engineering
Leo Technology Limited
The Job: Job Title: Head of Engineering Industry: Enterprise SaaS - High volume transactions Tech stack: GCP, Golang, PHP Working Set-Up: Hybrid working set-up (Central London an average of once per month) Salary - £100,000-£120,000 p/a (dependent on experience) Benefits - Discretional 10% annual bonus, 25 days annual leave +BH's, private healthcare and more Interview process: 3 stages (virtual) The Role: This is a hire of high importance for one of Leo technology's key clients. This company, who are industry leaders in retail and hospitality loyalty software (enterprise SaaS), are looking to appoint a Head of Engineering to lead the engineering team and continue driving the evolution of their cloud-based technology platform while they focus on moving to a more cloud-native SaaS architecture. In this role, you will be responsible for owning the engineering strategy, delivery, and operational performance, ensuring the company effectively deliver a reliable, secure platform for their enterprise customers, all while executing a multi-year technology transformation. This position is instrumental in the company achieving their next phase of growth, and as a result, you will be given the opportunity to shape the future technical foundation of the business while leading teams through change. You'll be tasked with balancing innovation with reliability for global enterprise customers. This role is ideal for an experienced Engineering Manager / Head of Engineering who has experience leading multiple engineer teams, contributing to the overall technical strategy, and leading cloud-native transformation programs. Key Responsibilities (not limited to): Define and execute the engineering strategy supporting the companies transition to a cloud-native, service-oriented architecture Act as a senior technical leader and point of escalation for complex technical decisions Lead, develop, and coach engineering managers / technical leaders Own delivery and engineering health metrics (incl. reliability, quality, and technical debt) Improve Agile delivery practices Work with key stakeholders to manage the transition from monolithic systems to distributed, cloud-native services Manage engineering budgets, day to day cloud spend, and third-party technology partners The Person: Experience working in a Engineering Manager or Head of Engineering role with similar responsibilities Extensive experience and understanding of GCP and it's capabilities Experience working in Go / PHP environments (you do not need to be able to do hands on coding with these technologies) Demonstrated ability to lead complex technical changes or platform modernisation Extensive experience in software engineering, including leadership of multiple teams Experience working with transactional platforms (low latency) Prior experience leading cloud-native transformation programs is desirable Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website
Apr 13, 2026
Full time
The Job: Job Title: Head of Engineering Industry: Enterprise SaaS - High volume transactions Tech stack: GCP, Golang, PHP Working Set-Up: Hybrid working set-up (Central London an average of once per month) Salary - £100,000-£120,000 p/a (dependent on experience) Benefits - Discretional 10% annual bonus, 25 days annual leave +BH's, private healthcare and more Interview process: 3 stages (virtual) The Role: This is a hire of high importance for one of Leo technology's key clients. This company, who are industry leaders in retail and hospitality loyalty software (enterprise SaaS), are looking to appoint a Head of Engineering to lead the engineering team and continue driving the evolution of their cloud-based technology platform while they focus on moving to a more cloud-native SaaS architecture. In this role, you will be responsible for owning the engineering strategy, delivery, and operational performance, ensuring the company effectively deliver a reliable, secure platform for their enterprise customers, all while executing a multi-year technology transformation. This position is instrumental in the company achieving their next phase of growth, and as a result, you will be given the opportunity to shape the future technical foundation of the business while leading teams through change. You'll be tasked with balancing innovation with reliability for global enterprise customers. This role is ideal for an experienced Engineering Manager / Head of Engineering who has experience leading multiple engineer teams, contributing to the overall technical strategy, and leading cloud-native transformation programs. Key Responsibilities (not limited to): Define and execute the engineering strategy supporting the companies transition to a cloud-native, service-oriented architecture Act as a senior technical leader and point of escalation for complex technical decisions Lead, develop, and coach engineering managers / technical leaders Own delivery and engineering health metrics (incl. reliability, quality, and technical debt) Improve Agile delivery practices Work with key stakeholders to manage the transition from monolithic systems to distributed, cloud-native services Manage engineering budgets, day to day cloud spend, and third-party technology partners The Person: Experience working in a Engineering Manager or Head of Engineering role with similar responsibilities Extensive experience and understanding of GCP and it's capabilities Experience working in Go / PHP environments (you do not need to be able to do hands on coding with these technologies) Demonstrated ability to lead complex technical changes or platform modernisation Extensive experience in software engineering, including leadership of multiple teams Experience working with transactional platforms (low latency) Prior experience leading cloud-native transformation programs is desirable Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website
Sr. Principal, Product Management
Smarsh
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is the world's leading provider of intelligence on sensitive communications for regulated industries. Global banks, insurers, and enterprises rely on Smarsh to detect risk, reduce noise, uncover insights, and apply compliant AI at scale. Our AI/ML platform integrates audio analytics, speech to text, OCR, translation, classification, and language identification to power supervision, surveillance, investigations, and next generation GenAI enabled workflows. The AI Analytics capabilities and AI/ML models serve as core platform services used by every Smarsh product. Ensuring that the MLOps and Agentic infrastructure is robust and scalable while aligned with technology landscape is of strategic importance to the company. Role Overview We are seeking a product leader to own MLOps and Agentic strategy for Smarsh's Analytics Platform. Models are proliferating faster than the infrastructure to govern them, and agentic workflows are moving from proof of concept to production with real money, real customers, and real regulatory scrutiny on the line. This is not a role for someone who thinks about MLOps and agent frameworks separately. We need a product leader who sees them as two sides of the same coin: the platform that governs how models are built, deployed, and monitored, and the orchestration layer that determines how those models act autonomously on behalf of our business and customers. As an Individual Contributor Director, you will operate with the seniority and strategic authority of a Director while remaining deeply embedded in the work of shaping roadmaps, influencing architecture, and driving adoption across engineering, risk, compliance, and business stakeholders. You will report directly to the VP of Product and own one of the most consequential product domains in our AI strategy. How will you contribute? MLOps Platform Strategy Define and socialize the multi year MLOps platform roadmap, spanning model training, evaluation, deployment, monitoring, and retirement across global regions Architect product solutions for multi region model inference with data residency constraints - ensuring our models operate compliantly across jurisdictions without sacrificing performance Drive model observability and drift detection capabilities from concept to adoption, in partnership with Data Science and Engineering Own the vendor and tooling strategy across the MLOps stack evaluating build vs. buy tradeoffs with a clear lens on total cost of ownership and compliance posture Agent Frameworks & Orchestration Publish the Agent Framework Reference Architecture efining how autonomous and semi autonomous agents are designed, tested, and deployed within a regulated FinServ environment Lead product strategy for agentic workflow reliability, including human in the loop design patterns, tool use governance, and failure mode handling Define and document the Bring Your Own Model establishing how the organization governs the introduction of external models and custom prompts while maintaining auditability and control Translate emerging agent framework patterns (e.g., multi agent orchestration, RAG pipelines, memory and context management) into concrete product requirements and phased delivery plans Model Governance & Risk Champion model governance as a product capability not a compliance checkbox by embedding risk controls directly into the platform so teams can move fast within guardrails Drive adoption of the Model Governance Framework with Model Risk Management (MRM) teams, ensuring our AI systems meet regulatory expectations across all deployment regions Define meaningful KPIs and observability standards that allow risk and compliance teams to assess model health without becoming a bottleneck to innovation Develop and maintain a model risk taxonomy that scales across foundation models, fine tuned models, and agentic systems Stakeholder Influence & Alignment Partner with Applied ML, Engineering, Product, Finance, and Procurement to ensure alignment on strategy, performance, and cost. Represent the MLOps and Agent Frameworks product domain to senior leadership, translating complex technical tradeoffs into strategic narratives that drive decision making Establish and govern the product council or working group that coordinates AI platform decisions across business units and geographies Collaborate with product teams to embed analytics consistently into their workflows. What will you bring? About You You combine technical depth with strong commercial judgment, and thrive in a role that demands rigor, clarity, and cross functional influence. You understand the AI/ML ecosystem. You are highly collaborative and able to work across multiple product teams, engineering, Applied ML, and go to market stakeholders. You bring customers' needs and competitive pressure into your product thinking, and you excel in environments where build vs. buy decisions shape long term strategy. Required 8+ years of product management experience, with at least 3 years focused on ML infrastructure, MLOps platforms, or AI/ML product strategy Experience partnering directly with Data Science/Applied ML and Engineering teams. Demonstrated experience shipping ML platform or AI infrastructure products in a regulated industry - financial services, healthcare, or similarly complex environments strongly preferred Hands on experience/ strong familiarity with MLOps tooling (e.g., MLflow, Kubeflow, SageMaker, Vertex AI, Databricks) and the ability to evaluate them critically as a product strategist Working knowledge of LLM orchestration frameworks (e.g., LangChain, LlamaIndex, AutoGen, CrewAI) and the architectural tradeoffs they represent Demonstrated experience managing build vs. buy decisions or large scale vendor evaluations. Excellent communication skills and ability to work across product, engineering, and commercial teams. Willingness to support deal cycles with competitive insights and analytics expertise. Strong Pluses Experience with regulated industries or enterprise SaaS. Engineering or data science background Ability to engage credibly in architecture reviews - you do not need to write the code, but you need to understand the implications of the decisions being made Fluency in data residency concepts, multi region cloud deployment patterns, and the engineering complexity they introduce for global AI products Understanding of model risk management (MRM) frameworks and how they apply to modern ML and LLM systems in financial services Comfort with ambiguity in emerging areas - Bring your own model strategy, agentic reliability, and multi agent orchestration are fields where the playbook is still being written What do we offer? Bonus Private Health Insurance Enhanced Assistance Program Employee Dental Plan Group Life Assurance (GLA) Wellness Reimbursement Pension employer match Internet Allowance Stock options £0 - £0 a year Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self select out of the interview process prematurely, at Smarsh we encourage an inclusive, high performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Apr 13, 2026
Full time
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is the world's leading provider of intelligence on sensitive communications for regulated industries. Global banks, insurers, and enterprises rely on Smarsh to detect risk, reduce noise, uncover insights, and apply compliant AI at scale. Our AI/ML platform integrates audio analytics, speech to text, OCR, translation, classification, and language identification to power supervision, surveillance, investigations, and next generation GenAI enabled workflows. The AI Analytics capabilities and AI/ML models serve as core platform services used by every Smarsh product. Ensuring that the MLOps and Agentic infrastructure is robust and scalable while aligned with technology landscape is of strategic importance to the company. Role Overview We are seeking a product leader to own MLOps and Agentic strategy for Smarsh's Analytics Platform. Models are proliferating faster than the infrastructure to govern them, and agentic workflows are moving from proof of concept to production with real money, real customers, and real regulatory scrutiny on the line. This is not a role for someone who thinks about MLOps and agent frameworks separately. We need a product leader who sees them as two sides of the same coin: the platform that governs how models are built, deployed, and monitored, and the orchestration layer that determines how those models act autonomously on behalf of our business and customers. As an Individual Contributor Director, you will operate with the seniority and strategic authority of a Director while remaining deeply embedded in the work of shaping roadmaps, influencing architecture, and driving adoption across engineering, risk, compliance, and business stakeholders. You will report directly to the VP of Product and own one of the most consequential product domains in our AI strategy. How will you contribute? MLOps Platform Strategy Define and socialize the multi year MLOps platform roadmap, spanning model training, evaluation, deployment, monitoring, and retirement across global regions Architect product solutions for multi region model inference with data residency constraints - ensuring our models operate compliantly across jurisdictions without sacrificing performance Drive model observability and drift detection capabilities from concept to adoption, in partnership with Data Science and Engineering Own the vendor and tooling strategy across the MLOps stack evaluating build vs. buy tradeoffs with a clear lens on total cost of ownership and compliance posture Agent Frameworks & Orchestration Publish the Agent Framework Reference Architecture efining how autonomous and semi autonomous agents are designed, tested, and deployed within a regulated FinServ environment Lead product strategy for agentic workflow reliability, including human in the loop design patterns, tool use governance, and failure mode handling Define and document the Bring Your Own Model establishing how the organization governs the introduction of external models and custom prompts while maintaining auditability and control Translate emerging agent framework patterns (e.g., multi agent orchestration, RAG pipelines, memory and context management) into concrete product requirements and phased delivery plans Model Governance & Risk Champion model governance as a product capability not a compliance checkbox by embedding risk controls directly into the platform so teams can move fast within guardrails Drive adoption of the Model Governance Framework with Model Risk Management (MRM) teams, ensuring our AI systems meet regulatory expectations across all deployment regions Define meaningful KPIs and observability standards that allow risk and compliance teams to assess model health without becoming a bottleneck to innovation Develop and maintain a model risk taxonomy that scales across foundation models, fine tuned models, and agentic systems Stakeholder Influence & Alignment Partner with Applied ML, Engineering, Product, Finance, and Procurement to ensure alignment on strategy, performance, and cost. Represent the MLOps and Agent Frameworks product domain to senior leadership, translating complex technical tradeoffs into strategic narratives that drive decision making Establish and govern the product council or working group that coordinates AI platform decisions across business units and geographies Collaborate with product teams to embed analytics consistently into their workflows. What will you bring? About You You combine technical depth with strong commercial judgment, and thrive in a role that demands rigor, clarity, and cross functional influence. You understand the AI/ML ecosystem. You are highly collaborative and able to work across multiple product teams, engineering, Applied ML, and go to market stakeholders. You bring customers' needs and competitive pressure into your product thinking, and you excel in environments where build vs. buy decisions shape long term strategy. Required 8+ years of product management experience, with at least 3 years focused on ML infrastructure, MLOps platforms, or AI/ML product strategy Experience partnering directly with Data Science/Applied ML and Engineering teams. Demonstrated experience shipping ML platform or AI infrastructure products in a regulated industry - financial services, healthcare, or similarly complex environments strongly preferred Hands on experience/ strong familiarity with MLOps tooling (e.g., MLflow, Kubeflow, SageMaker, Vertex AI, Databricks) and the ability to evaluate them critically as a product strategist Working knowledge of LLM orchestration frameworks (e.g., LangChain, LlamaIndex, AutoGen, CrewAI) and the architectural tradeoffs they represent Demonstrated experience managing build vs. buy decisions or large scale vendor evaluations. Excellent communication skills and ability to work across product, engineering, and commercial teams. Willingness to support deal cycles with competitive insights and analytics expertise. Strong Pluses Experience with regulated industries or enterprise SaaS. Engineering or data science background Ability to engage credibly in architecture reviews - you do not need to write the code, but you need to understand the implications of the decisions being made Fluency in data residency concepts, multi region cloud deployment patterns, and the engineering complexity they introduce for global AI products Understanding of model risk management (MRM) frameworks and how they apply to modern ML and LLM systems in financial services Comfort with ambiguity in emerging areas - Bring your own model strategy, agentic reliability, and multi agent orchestration are fields where the playbook is still being written What do we offer? Bonus Private Health Insurance Enhanced Assistance Program Employee Dental Plan Group Life Assurance (GLA) Wellness Reimbursement Pension employer match Internet Allowance Stock options £0 - £0 a year Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self select out of the interview process prematurely, at Smarsh we encourage an inclusive, high performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Sales Director, Europe
Roman Health Pharmacy LLC
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal - to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to and . The Purpose: In this pivotal role, you'll be instrumental in shaping our sales strategy, empowering your team to exceed ambitious targets, and cultivating a collaborative and inclusive culture. You'll be responsible for coaching and mentoring a team of European Sales Managers, ensuring they have the skills, knowledge, and support to identify, prospect, and close new Payment Service Provider and Enterprise Merchant opportunities across Europe. This is a unique opportunity to make a significant impact on our global growth story, driving revenue and fostering a culture of urgency, accountability and continuous improvement. Your Impact in This Role: Lead the European New Business Enterprise Sales Team: Take the lead in the management of PPRO's largest Sales region, ensuring the continuous development of a team of high-performing Sales Managers across Europe. Provide ongoing coaching and mentorship to enhance their sales skills, product knowledge, and regional market expertise. Ensure continuous Sales Excellence: Ensuring ongoing comprehensive sales training programs tailored for global markets, focusing on all stages of the sales cycle, negotiation techniques, objection handling, and deep dives into our local payments solutions across various regions. Achieve and Exceed Global Revenue Targets: Take full accountability for team outcomes, setting clear expectations for pipeline generation, conversion rates, and revenue achievement across all global markets. Implement robust global sales methodologies and performance metrics to ensure consistent over-delivery. Foster a High-Performance & Inclusive Culture: Create a positive, inclusive, and collaborative team environment where diverse viewpoints are valued, challenges are embraced, and successes are celebrated across different cultures and time zones. Encourage initiative, ownership, and a strong sense of accountability. Optimise Global Sales Processes and Tools: Continuously assess and improve global sales processes, leveraging data and metrics to identify areas for enhancement. Ensure the team utilises CRM and other sales tools effectively to maximise productivity and reporting accuracy across all regions. Cross-Functional Collaboration: Collaborate extensively with Sales Engineering, Client Success, Marketing, and Product teams globally to ensure seamless client onboarding, effective customer training, and alignment with overall business objectives in each market. Risk Management & Continuous Improvement: Proactively seek opportunities to enhance risk management within global sales operations and champion a culture of continuous improvement, both within the team and across the broader organisation. Global Industry Expert & Thought Leader: Stay ahead of new market standards and trends within the fintech and local payments space across all global regions. Share insights with the team and leverage external networks to inform strategy and best practices. What Would Make You a Great Fit: Proven European Sales Leadership: A strong track record of successfully building, managing, and developing enterprise sales teams in a global capacity, ideally within the fintech, payments, or SaaS industry. Results-Driven & Target-Oriented: A clear history of consistently achieving and exceeding ambitious sales targets as both an individual contributor and a leader. Deep Global Payments Industry Knowledge: A comprehensive understanding of the payments ecosystem across Europe, APAC, and the Americas, particularly alternative and local payment methods, and their strategic importance to Payment Service Providers and enterprise merchants. Exceptional Coaching & Mentoring Skills: A genuine passion for developing people, providing clear, concise, and solution-focused feedback, and empowering team members to reach their full potential in a remote or hybrid global setting. Strategic & Analytical Acumen: Ability to apply a comprehensive understanding of global business models, align team efforts with long term company objectives, and leverage data and metrics to drive strategic decisions across multiple regions. Strong Communicator & Influencer: Excellent written and verbal communication skills, with the ability to tailor communication styles to engage diverse stakeholders, including C level executives and cross functional teams, across different cultures. Collaboration & Cross-Functional Impact: Proven ability to drive cross-functional improvement initiatives and build strong relationships with internal and external stakeholders across various time zones. Adaptability & Problem Sovling: Comfortable adapting prioritization and resources in response to changing global business needs and effectively resolving team conflicts. What's in it for you ? Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year. Learning and Development - We offer a GBP 500 annual budget to support your professional growth-because investing in your development benefits us all. In addition, we provide leadership cafés, on the job training, and other opportunities to help you grow your skills and thrive in your role. Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. Workplace Nursery Scheme - Save on childcare through salary exchange. Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet. Mental Health Platform - We've teamed up with a top well being platform to provide one on one therapy, chat therapy, therapist led courses, guided meditations, and more. Our HQ office - on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you're a foodie there's plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. Pet-friendly office - Because work is better with your paw ntners by your side. Our Principles: We get things done: We are courageous; we take ownership, make decisions and get things done. We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.
Apr 13, 2026
Full time
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal - to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to and . The Purpose: In this pivotal role, you'll be instrumental in shaping our sales strategy, empowering your team to exceed ambitious targets, and cultivating a collaborative and inclusive culture. You'll be responsible for coaching and mentoring a team of European Sales Managers, ensuring they have the skills, knowledge, and support to identify, prospect, and close new Payment Service Provider and Enterprise Merchant opportunities across Europe. This is a unique opportunity to make a significant impact on our global growth story, driving revenue and fostering a culture of urgency, accountability and continuous improvement. Your Impact in This Role: Lead the European New Business Enterprise Sales Team: Take the lead in the management of PPRO's largest Sales region, ensuring the continuous development of a team of high-performing Sales Managers across Europe. Provide ongoing coaching and mentorship to enhance their sales skills, product knowledge, and regional market expertise. Ensure continuous Sales Excellence: Ensuring ongoing comprehensive sales training programs tailored for global markets, focusing on all stages of the sales cycle, negotiation techniques, objection handling, and deep dives into our local payments solutions across various regions. Achieve and Exceed Global Revenue Targets: Take full accountability for team outcomes, setting clear expectations for pipeline generation, conversion rates, and revenue achievement across all global markets. Implement robust global sales methodologies and performance metrics to ensure consistent over-delivery. Foster a High-Performance & Inclusive Culture: Create a positive, inclusive, and collaborative team environment where diverse viewpoints are valued, challenges are embraced, and successes are celebrated across different cultures and time zones. Encourage initiative, ownership, and a strong sense of accountability. Optimise Global Sales Processes and Tools: Continuously assess and improve global sales processes, leveraging data and metrics to identify areas for enhancement. Ensure the team utilises CRM and other sales tools effectively to maximise productivity and reporting accuracy across all regions. Cross-Functional Collaboration: Collaborate extensively with Sales Engineering, Client Success, Marketing, and Product teams globally to ensure seamless client onboarding, effective customer training, and alignment with overall business objectives in each market. Risk Management & Continuous Improvement: Proactively seek opportunities to enhance risk management within global sales operations and champion a culture of continuous improvement, both within the team and across the broader organisation. Global Industry Expert & Thought Leader: Stay ahead of new market standards and trends within the fintech and local payments space across all global regions. Share insights with the team and leverage external networks to inform strategy and best practices. What Would Make You a Great Fit: Proven European Sales Leadership: A strong track record of successfully building, managing, and developing enterprise sales teams in a global capacity, ideally within the fintech, payments, or SaaS industry. Results-Driven & Target-Oriented: A clear history of consistently achieving and exceeding ambitious sales targets as both an individual contributor and a leader. Deep Global Payments Industry Knowledge: A comprehensive understanding of the payments ecosystem across Europe, APAC, and the Americas, particularly alternative and local payment methods, and their strategic importance to Payment Service Providers and enterprise merchants. Exceptional Coaching & Mentoring Skills: A genuine passion for developing people, providing clear, concise, and solution-focused feedback, and empowering team members to reach their full potential in a remote or hybrid global setting. Strategic & Analytical Acumen: Ability to apply a comprehensive understanding of global business models, align team efforts with long term company objectives, and leverage data and metrics to drive strategic decisions across multiple regions. Strong Communicator & Influencer: Excellent written and verbal communication skills, with the ability to tailor communication styles to engage diverse stakeholders, including C level executives and cross functional teams, across different cultures. Collaboration & Cross-Functional Impact: Proven ability to drive cross-functional improvement initiatives and build strong relationships with internal and external stakeholders across various time zones. Adaptability & Problem Sovling: Comfortable adapting prioritization and resources in response to changing global business needs and effectively resolving team conflicts. What's in it for you ? Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year. Learning and Development - We offer a GBP 500 annual budget to support your professional growth-because investing in your development benefits us all. In addition, we provide leadership cafés, on the job training, and other opportunities to help you grow your skills and thrive in your role. Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. Workplace Nursery Scheme - Save on childcare through salary exchange. Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet. Mental Health Platform - We've teamed up with a top well being platform to provide one on one therapy, chat therapy, therapist led courses, guided meditations, and more. Our HQ office - on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you're a foodie there's plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. Pet-friendly office - Because work is better with your paw ntners by your side. Our Principles: We get things done: We are courageous; we take ownership, make decisions and get things done. We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.
EA First Ltd
Finance Director
EA First Ltd
We are delighted to be partnering with a high-growth, private equity backed group of independent schools in London to recruit a commercially driven and strategic Finance Director. This role is paying £120,000 - £130,000 + bonus + hybrid working. Note, it is critical you have previously worked within a multi-independent (or multi-academy trust) setting. This organisation is a fast-growing group of independent schools in the UK backed by private equity investors, focused on building a premium, multi-site education platform. It operates a portfolio of schools that typically combine strong academic performance with modern facilities and a broad co-curricular offering. The model is centred on acquiring, integrating, and improving schools while preserving their individual identities and educational standards. From a strategic perspective, the business is driven by value creation typical of private equity ownership, growing pupil numbers, optimising fee structures, improving operational efficiency, and expanding through acquisitions. There is usually a strong emphasis on data, performance tracking, and central support functions to enhance outcomes across the group. Culturally, they are fast-paced and evolving, sitting somewhere between traditional education and corporate performance-driven businesses. If you're considering joining a business like this, the appeal is typically exposure to strategy, M&A activity, and board-level decision-making, but it also comes with the intensity and accountability that private equity ownership brings. This is a pivotal leadership role offering the opportunity to work closely with the CEO and investors to drive financial performance, execute growth strategy, and maximise enterprise value across a multi-site education provider. As Finance Director, you will operate at the heart of the business, combining strategic finance leadership with hands-on operational influence. You will play a key role in shaping the financial direction of the group while supporting ambitious organic and acquisitive growth plans. This position offers direct exposure to board-level stakeholders and investors, making it ideal for a high calibre finance leader seeking impact, visibility, and progression in a fast-paced PE environment. Lead financial strategy aligned with the Private Equity investment plan. Drive EBITDA growth, cash generation, and return on capital. Provide commercial insight on pricing, cost base, and expansion opportunities. Support delivery of organic growth and M&A strategy. Own budgeting, forecasting, and long-range planning cycles. Monitor key business drivers including enrolment, fees, and staffing costs. Act as a trusted advisor to the CEO and leadership team. Partner with Headteachers to improve financial and operational performance. Lead board reporting and investor presentations. Manage lender relationships and covenant reporting. Support exit planning and equity story development. Support due diligence and post-acquisition integration. Lead and develop FP&A and finance teams. Ensure robust controls, reporting, and governance. Finance Director: Qualified accountant (ACA / ACCA / CIMA) or equivalent. It is essential you have previous experience working within a group of independent schools or multi-academy trust. Proven senior finance leadership experience. Strong commercial and strategic finance capability. Experience within Private Equity-backed or high-growth environments. Ability to influence and challenge senior stakeholders. M&A / transaction experience. Exposure to investor and lender engagement. Strong systems and data expertise. Strategic, commercially minded, and results driven. Strong communicator with gravitas at board level. Hands-on leadership style. High integrity, accountability, and ownership mindset. £120,000 - £130,000 per annum. Performance related bonus. Hybrid working. Annual leave package. Pension. Why Join? Senior leadership role in a high-growth PE-backed organisation. Direct exposure to investors and strategic decision-making. Opportunity to shape and scale a leading education group. Entrepreneurial, fast-paced environment with clear value creation focus. EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Apr 13, 2026
Full time
We are delighted to be partnering with a high-growth, private equity backed group of independent schools in London to recruit a commercially driven and strategic Finance Director. This role is paying £120,000 - £130,000 + bonus + hybrid working. Note, it is critical you have previously worked within a multi-independent (or multi-academy trust) setting. This organisation is a fast-growing group of independent schools in the UK backed by private equity investors, focused on building a premium, multi-site education platform. It operates a portfolio of schools that typically combine strong academic performance with modern facilities and a broad co-curricular offering. The model is centred on acquiring, integrating, and improving schools while preserving their individual identities and educational standards. From a strategic perspective, the business is driven by value creation typical of private equity ownership, growing pupil numbers, optimising fee structures, improving operational efficiency, and expanding through acquisitions. There is usually a strong emphasis on data, performance tracking, and central support functions to enhance outcomes across the group. Culturally, they are fast-paced and evolving, sitting somewhere between traditional education and corporate performance-driven businesses. If you're considering joining a business like this, the appeal is typically exposure to strategy, M&A activity, and board-level decision-making, but it also comes with the intensity and accountability that private equity ownership brings. This is a pivotal leadership role offering the opportunity to work closely with the CEO and investors to drive financial performance, execute growth strategy, and maximise enterprise value across a multi-site education provider. As Finance Director, you will operate at the heart of the business, combining strategic finance leadership with hands-on operational influence. You will play a key role in shaping the financial direction of the group while supporting ambitious organic and acquisitive growth plans. This position offers direct exposure to board-level stakeholders and investors, making it ideal for a high calibre finance leader seeking impact, visibility, and progression in a fast-paced PE environment. Lead financial strategy aligned with the Private Equity investment plan. Drive EBITDA growth, cash generation, and return on capital. Provide commercial insight on pricing, cost base, and expansion opportunities. Support delivery of organic growth and M&A strategy. Own budgeting, forecasting, and long-range planning cycles. Monitor key business drivers including enrolment, fees, and staffing costs. Act as a trusted advisor to the CEO and leadership team. Partner with Headteachers to improve financial and operational performance. Lead board reporting and investor presentations. Manage lender relationships and covenant reporting. Support exit planning and equity story development. Support due diligence and post-acquisition integration. Lead and develop FP&A and finance teams. Ensure robust controls, reporting, and governance. Finance Director: Qualified accountant (ACA / ACCA / CIMA) or equivalent. It is essential you have previous experience working within a group of independent schools or multi-academy trust. Proven senior finance leadership experience. Strong commercial and strategic finance capability. Experience within Private Equity-backed or high-growth environments. Ability to influence and challenge senior stakeholders. M&A / transaction experience. Exposure to investor and lender engagement. Strong systems and data expertise. Strategic, commercially minded, and results driven. Strong communicator with gravitas at board level. Hands-on leadership style. High integrity, accountability, and ownership mindset. £120,000 - £130,000 per annum. Performance related bonus. Hybrid working. Annual leave package. Pension. Why Join? Senior leadership role in a high-growth PE-backed organisation. Direct exposure to investors and strategic decision-making. Opportunity to shape and scale a leading education group. Entrepreneurial, fast-paced environment with clear value creation focus. EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Security Engineer, Field Operations
Crane Venture Partners
SenseOn is looking for a Security Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. You will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment. Software Development & Integration Engineering Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre-Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance. Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI-driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi-annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Apr 12, 2026
Full time
SenseOn is looking for a Security Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. You will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment. Software Development & Integration Engineering Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre-Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance. Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI-driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi-annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Webrecruit
Human Resource & People Manager
Webrecruit
Human Resource & People Manager Birmingham, West Midlands The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Human Resource & People Manager to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £50,000 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is an exciting opportunity for a qualified HR professional to join our client's purpose-driven organisation. In this highly influential role, you will have the chance to operate at the heart of the organisation, shaping a truly inclusive, empowering culture where people feel supported, valued and able to reach their full potential. What's more, you will have the perfect platform to elevate your career, taking ownership of a broad and meaningful HR remit while strengthening your credibility as a confident and forward-thinking HR leader. So, if you want to help shape a people-focused organisation that delivers real social impact, read on and apply today! What You'll Be Doing As the Human Resource & People Manager, you will lead the delivery of a proactive and effective HR function, supporting our client's people strategy and overall performance. Specifically, you will act as a trusted advisor to senior leaders and managers, providing expert guidance on employee relations, performance, recruitment and retention, while coaching managers to address issues early and support their teams effectively. You will play a key role in shaping and developing HR strategies, policies and processes, while ensuring the smooth running of day-to-day HR operations, including onboarding, payroll administration and the management of HR systems. Additionally, you will: - Produce HR reports and insights for senior leadership and the Board - Support workforce planning, restructuring and organisational change initiatives - Develop and deliver learning and development programmes - Manage and develop the volunteering programme - Maintain and review HR policies, ensuring they remain up to date and effective - Ensure accurate documentation and record-keeping across all HR activities What Our Client Is Looking For To be considered as a Human Resource & People Manager, you will need: - Significant experience across HR, payroll and pensions - Experience developing and implementing HR policies and procedures - Experience supporting induction processes and early-stage employee development - Experience in database management and producing reports for senior stakeholders - A good understanding of safeguarding and employment legislation - Strong organisational and time management skills, with the ability to meet deadlines - Excellent communication and interpersonal skills - A commitment to equality, diversity and inclusion - A Level 5 Intermediate Diploma (or higher) in Human Resource Management or equivalent Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026. Other organisations may call this role HR Manager, People Manager, HR Business Partner, Human Resources Manager, or Head of People. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to shape a positive, people-focused culture as a Human Resource & People Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 11, 2026
Full time
Human Resource & People Manager Birmingham, West Midlands The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Human Resource & People Manager to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £50,000 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is an exciting opportunity for a qualified HR professional to join our client's purpose-driven organisation. In this highly influential role, you will have the chance to operate at the heart of the organisation, shaping a truly inclusive, empowering culture where people feel supported, valued and able to reach their full potential. What's more, you will have the perfect platform to elevate your career, taking ownership of a broad and meaningful HR remit while strengthening your credibility as a confident and forward-thinking HR leader. So, if you want to help shape a people-focused organisation that delivers real social impact, read on and apply today! What You'll Be Doing As the Human Resource & People Manager, you will lead the delivery of a proactive and effective HR function, supporting our client's people strategy and overall performance. Specifically, you will act as a trusted advisor to senior leaders and managers, providing expert guidance on employee relations, performance, recruitment and retention, while coaching managers to address issues early and support their teams effectively. You will play a key role in shaping and developing HR strategies, policies and processes, while ensuring the smooth running of day-to-day HR operations, including onboarding, payroll administration and the management of HR systems. Additionally, you will: - Produce HR reports and insights for senior leadership and the Board - Support workforce planning, restructuring and organisational change initiatives - Develop and deliver learning and development programmes - Manage and develop the volunteering programme - Maintain and review HR policies, ensuring they remain up to date and effective - Ensure accurate documentation and record-keeping across all HR activities What Our Client Is Looking For To be considered as a Human Resource & People Manager, you will need: - Significant experience across HR, payroll and pensions - Experience developing and implementing HR policies and procedures - Experience supporting induction processes and early-stage employee development - Experience in database management and producing reports for senior stakeholders - A good understanding of safeguarding and employment legislation - Strong organisational and time management skills, with the ability to meet deadlines - Excellent communication and interpersonal skills - A commitment to equality, diversity and inclusion - A Level 5 Intermediate Diploma (or higher) in Human Resource Management or equivalent Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026. Other organisations may call this role HR Manager, People Manager, HR Business Partner, Human Resources Manager, or Head of People. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to shape a positive, people-focused culture as a Human Resource & People Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Procurement & Vendor Management Manager
Pacific Asset Management, LLC
Job Title Procurement & Vendor Management Manager Job Description Role Overview We are currently seeking a Procurement & Vendor Management Manager to join our Global Procurement Solutions (GPS) Team in London.This role presents an excellent opportunity for an experienced procurement and vendor management professional with a strong background in global sourcing, vendor governance, contract management, and stakeholder engagement within a regulated or complex organisational environment.The Procurement & Vendor Management Manager will be responsible for overseeing and continuously improving the organisation's procurement and vendor management framework. A key focus of the role will be leading the transition from legacy or decentralised procurement practices to a more structured, transparent, and scalable operating model aligned with enterprise procurement standards and risk management requirements.In addition to operational responsibilities, the Procurement & Vendor Management Manager will play a key role in shaping procurement strategy and supporting enterprise initiatives. Core activities include leading complex vendor negotiations, overseeing contract renewals and remediation actions and ensuring procurement activities align with internal policies, and regulatory expectations.The role also includes responsibility for advising and supporting business stakeholders across the organisation, acting as a trusted partner on procurement strategy, vendor selection, and commercial decision-making. The Manager will drive consistency, transparency, and efficiency across procurement processes while balancing commercial outcomes, operational needs, and risk considerations.This is a truly global role, providing procurement and vendor management leadership to Pacific Life Re offices across multiple jurisdictions, including Australia, Singapore, Bermuda, the United Kingdom, Canada, and more. The Global Procurement Solutions (GPS) function is primarily based at Pacific Life's headquarters in Newport Beach, California, ensuring alignment with enterprise-wide procurement policies, controls, and best practices.The position offers significant exposure to global procurement operations, enterprise governance frameworks, and senior stakeholder engagement. It is an excellent opportunity for an experienced procurement professional to have a meaningful impact on the maturity and effectiveness of procurement and vendor management within a global organisation. Role Responsibilities Manage the end-to-end procurement lifecycle, from sourcing and contracting through to invoicing and payment Lead the development, issuance and management of Requests for Proposal (RFPs) and related sourcing activities Draft, review, negotiate and manage vendor contracts in line with company policies and governance standards Manage contract renewals, extensions and terminations proactively to avoid commercial, operational or compliance risks Ensure contractual terms are aligned with business objectives while effectively identifying and mitigating commercial and operational risks Identify cost optimisation and value creation opportunities across the vendor portfolio, including benchmarking and renegotiation initiatives Partner closely with business stakeholders to understand requirements and define appropriate contractual terms and conditions Partner with business leads to shape sourcing strategies aligned to business priorities and long term objectives Collaborate with legal, TPRM and finance teams to ensure full compliance with internal policies, procedures and regulatory requirements Drive continuous improvement in procurement and vendor management processes, tools and controls, including automation where appropriate Support change and transformation initiatives by ensuring third party arrangements are fit for purpose and scalable Conduct regular vendor performance and governance reviews to ensure compliance with agreed service level agreements (SLAs), contractual obligations and company standards Escalate and manage vendor issues and disputes, working collaboratively to achieve timely and commercially sound resolutions Develop and maintain strong vendor relationships to drive service quality, cost efficiency and continuous improvement Provide training and awareness sessions to internal stakeholders on procurement policies, contract management and vendor best practices Undertake additional responsibilities as required to support the effective delivery of the role Skills & Experience Essential 8+ years of experience in contract and vendor management, preferably within the financial services sector Experience using Coupa to manage end-to-end procurement processes, reporting, controls and compliance Experience developing and using dashboards, KPIs and management information (MI) to track spend, vendor performance, risk and compliance Strong knowledge and experience in contract and vendor life-cycle management, contract negotiation and managing vendor relationships Excellent analytical, problem solving and decision-making skills Strong communication and stakeholder management abilities Exceptional attention to detail Experience of specific re-insurance industry would be desirable but other industries would be considered. Contract related certification preferred - WorldCC and/or CIPS Ability to exercise confidentiality and professionalism in the performance of duties. Competencies and Behaviours: Collaboration, communication, problem solving, analytical thinking, customer focus, data-driven decision making, strategic thinking, and accountability. Ability to model Pacific Life Re's company values and behaviours on a day-to-day basis Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donationsAs part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in
Apr 10, 2026
Full time
Job Title Procurement & Vendor Management Manager Job Description Role Overview We are currently seeking a Procurement & Vendor Management Manager to join our Global Procurement Solutions (GPS) Team in London.This role presents an excellent opportunity for an experienced procurement and vendor management professional with a strong background in global sourcing, vendor governance, contract management, and stakeholder engagement within a regulated or complex organisational environment.The Procurement & Vendor Management Manager will be responsible for overseeing and continuously improving the organisation's procurement and vendor management framework. A key focus of the role will be leading the transition from legacy or decentralised procurement practices to a more structured, transparent, and scalable operating model aligned with enterprise procurement standards and risk management requirements.In addition to operational responsibilities, the Procurement & Vendor Management Manager will play a key role in shaping procurement strategy and supporting enterprise initiatives. Core activities include leading complex vendor negotiations, overseeing contract renewals and remediation actions and ensuring procurement activities align with internal policies, and regulatory expectations.The role also includes responsibility for advising and supporting business stakeholders across the organisation, acting as a trusted partner on procurement strategy, vendor selection, and commercial decision-making. The Manager will drive consistency, transparency, and efficiency across procurement processes while balancing commercial outcomes, operational needs, and risk considerations.This is a truly global role, providing procurement and vendor management leadership to Pacific Life Re offices across multiple jurisdictions, including Australia, Singapore, Bermuda, the United Kingdom, Canada, and more. The Global Procurement Solutions (GPS) function is primarily based at Pacific Life's headquarters in Newport Beach, California, ensuring alignment with enterprise-wide procurement policies, controls, and best practices.The position offers significant exposure to global procurement operations, enterprise governance frameworks, and senior stakeholder engagement. It is an excellent opportunity for an experienced procurement professional to have a meaningful impact on the maturity and effectiveness of procurement and vendor management within a global organisation. Role Responsibilities Manage the end-to-end procurement lifecycle, from sourcing and contracting through to invoicing and payment Lead the development, issuance and management of Requests for Proposal (RFPs) and related sourcing activities Draft, review, negotiate and manage vendor contracts in line with company policies and governance standards Manage contract renewals, extensions and terminations proactively to avoid commercial, operational or compliance risks Ensure contractual terms are aligned with business objectives while effectively identifying and mitigating commercial and operational risks Identify cost optimisation and value creation opportunities across the vendor portfolio, including benchmarking and renegotiation initiatives Partner closely with business stakeholders to understand requirements and define appropriate contractual terms and conditions Partner with business leads to shape sourcing strategies aligned to business priorities and long term objectives Collaborate with legal, TPRM and finance teams to ensure full compliance with internal policies, procedures and regulatory requirements Drive continuous improvement in procurement and vendor management processes, tools and controls, including automation where appropriate Support change and transformation initiatives by ensuring third party arrangements are fit for purpose and scalable Conduct regular vendor performance and governance reviews to ensure compliance with agreed service level agreements (SLAs), contractual obligations and company standards Escalate and manage vendor issues and disputes, working collaboratively to achieve timely and commercially sound resolutions Develop and maintain strong vendor relationships to drive service quality, cost efficiency and continuous improvement Provide training and awareness sessions to internal stakeholders on procurement policies, contract management and vendor best practices Undertake additional responsibilities as required to support the effective delivery of the role Skills & Experience Essential 8+ years of experience in contract and vendor management, preferably within the financial services sector Experience using Coupa to manage end-to-end procurement processes, reporting, controls and compliance Experience developing and using dashboards, KPIs and management information (MI) to track spend, vendor performance, risk and compliance Strong knowledge and experience in contract and vendor life-cycle management, contract negotiation and managing vendor relationships Excellent analytical, problem solving and decision-making skills Strong communication and stakeholder management abilities Exceptional attention to detail Experience of specific re-insurance industry would be desirable but other industries would be considered. Contract related certification preferred - WorldCC and/or CIPS Ability to exercise confidentiality and professionalism in the performance of duties. Competencies and Behaviours: Collaboration, communication, problem solving, analytical thinking, customer focus, data-driven decision making, strategic thinking, and accountability. Ability to model Pacific Life Re's company values and behaviours on a day-to-day basis Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donationsAs part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in
Quantity Surveyor
Yorkshire Water Bradford, Yorkshire
Overview Select how often (in days) to receive an alert: Quantity Surveyors and Senior Quantity Surveyors Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, 4a to 4b, £45,427 - £73,000, depending on experience Annual incentive related bonus -£1000 maximum Bonus Opportunity for the Performance Year Attractive pension scheme (up to12% company contribution) Development opportunities in line with theQuantity Surveyor progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford , hybrid working - 2 office days per week (office move to Leeds from Summer 2026) Work type: Permanent. 37 hours per week, Monday - Friday We have an exciting opportunity for Quantity Surveyors and Senior Quantity Surveyors to join the Capital Commercial Services Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Capital Commercial Services team are a key part of how we plan to meet the changing expectations of customers and regulators. To meet this challenge, we are expanding our Capital Commercial Services Team, offering rewarding career opportunities to drive the transformational change to ensure resilient and sustainable supply across our business. The roles offer excellent prospects supported by training and development to suit the individual. We are looking for Quantity Surveyors and Senior Quantity Surveyors to be accountable for a portfolio of schemes cross our end to end process associated with the delivery of Yorkshire Water's Capital Programme. This includes: Procurement and contract strategy development and implementation Cost assurance pre and post contract Development and implementation of key commercial controls Supporting negotiations with partners Contract administration in line with the NEC suite of contracts Process Partners Applications for Payments Change control assurance Supporting successful completion of schemes Providing guidance and support in aspects such as risk management and cost control. Liaising with Stakeholders Supply chain management and procurement support Further developing commercial behaviours that are suited to a multi-party collaborative enterprise The Capital Commercial Services Team work closely with the Capital Delivery Programme Managers, Capital Delivery Senior Project Managers and Project Managers to optimise contract performance and deliver contracts within budget and on schedule. What skills & qualifications you will need Knowledge of the administration associated with construction contracts Ability to identify, quantify and control commercial risks Knowledge of the NEC suite of contracts, contract management practices, procedures and systems Ability to work with all stakeholders, provide guidance and support key decision commercial outcomes that benefit Capital Delivery You will also benefit from having Understanding and usage of framework agreements Understanding working within an Alliance environment Knowledge associated with developing commercial processes and procedures Experience in supplier relationship management Experience or knowledge of behavioural management techniques and tools Strong interpersonal skills Experience in water / utilities (or wider infrastructure sector) Professional qualification, or working to a professional qualification, associated with the role We embrace a flexible working model, where our hybrid setup typically requires an average of two days in the office per week. This could be slightly more when collaborative efforts, training or meeting deadlines demand it. For those who prefer to work on-site, our office is open Monday-Friday during working hours. If you're a Quantity Surveyor or Senior Quantity Surveyor and want to help us deliver exceptional service for our customers whilst protecting the environment. Apply today to find out what a career with Yorkshire Water can offer for you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Just a Heads-up We may close this campaign as soon as a suitable candidate is found. We therefore advise that you complete and submit your application as soon as possible.
Apr 10, 2026
Full time
Overview Select how often (in days) to receive an alert: Quantity Surveyors and Senior Quantity Surveyors Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, 4a to 4b, £45,427 - £73,000, depending on experience Annual incentive related bonus -£1000 maximum Bonus Opportunity for the Performance Year Attractive pension scheme (up to12% company contribution) Development opportunities in line with theQuantity Surveyor progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford , hybrid working - 2 office days per week (office move to Leeds from Summer 2026) Work type: Permanent. 37 hours per week, Monday - Friday We have an exciting opportunity for Quantity Surveyors and Senior Quantity Surveyors to join the Capital Commercial Services Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Capital Commercial Services team are a key part of how we plan to meet the changing expectations of customers and regulators. To meet this challenge, we are expanding our Capital Commercial Services Team, offering rewarding career opportunities to drive the transformational change to ensure resilient and sustainable supply across our business. The roles offer excellent prospects supported by training and development to suit the individual. We are looking for Quantity Surveyors and Senior Quantity Surveyors to be accountable for a portfolio of schemes cross our end to end process associated with the delivery of Yorkshire Water's Capital Programme. This includes: Procurement and contract strategy development and implementation Cost assurance pre and post contract Development and implementation of key commercial controls Supporting negotiations with partners Contract administration in line with the NEC suite of contracts Process Partners Applications for Payments Change control assurance Supporting successful completion of schemes Providing guidance and support in aspects such as risk management and cost control. Liaising with Stakeholders Supply chain management and procurement support Further developing commercial behaviours that are suited to a multi-party collaborative enterprise The Capital Commercial Services Team work closely with the Capital Delivery Programme Managers, Capital Delivery Senior Project Managers and Project Managers to optimise contract performance and deliver contracts within budget and on schedule. What skills & qualifications you will need Knowledge of the administration associated with construction contracts Ability to identify, quantify and control commercial risks Knowledge of the NEC suite of contracts, contract management practices, procedures and systems Ability to work with all stakeholders, provide guidance and support key decision commercial outcomes that benefit Capital Delivery You will also benefit from having Understanding and usage of framework agreements Understanding working within an Alliance environment Knowledge associated with developing commercial processes and procedures Experience in supplier relationship management Experience or knowledge of behavioural management techniques and tools Strong interpersonal skills Experience in water / utilities (or wider infrastructure sector) Professional qualification, or working to a professional qualification, associated with the role We embrace a flexible working model, where our hybrid setup typically requires an average of two days in the office per week. This could be slightly more when collaborative efforts, training or meeting deadlines demand it. For those who prefer to work on-site, our office is open Monday-Friday during working hours. If you're a Quantity Surveyor or Senior Quantity Surveyor and want to help us deliver exceptional service for our customers whilst protecting the environment. Apply today to find out what a career with Yorkshire Water can offer for you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Just a Heads-up We may close this campaign as soon as a suitable candidate is found. We therefore advise that you complete and submit your application as soon as possible.

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