Position Summary You will serve as the leader of advanced selling skills development for all Nuveen distribution channels globally, while also acting as the Learning & Development lead for Global Institutional sales team in EMEA and APAC. In your primary capacity, you'll develop strategy, drive execution, measure impact, and facilitate the adoption of advanced selling skills and client engagement practices across Global Institutional and US and Global Wealth channels. Advanced selling skills encompass sophisticated client engagement techniques, consultative selling approaches, solution-based selling methodologies, and strategic relationship management practices that elevate sales professionals beyond foundational competencies. As the Learning Lead for Global Institutional sales, you'll implement comprehensive learning strategies for EMEA and APAC markets, while providing support for your peers in the Americas. You'll work closely with US and International Sales Leaders to accelerate knowledge of Nuveen products, asset classes, the competitive landscape, regulatory and business practices, and technological platforms. Your expertise in both the institutional business and best-in-class sales processes will help align our capabilities with the needs and opportunities across Nuveen's distribution groups. You'll partner with key stakeholders throughout Nuveen, TIAA Investments, Product, Marketing, and other areas of the firm. Key Responsibilities and Duties Advanced Selling Skills Leadership (Primary Focus) Strategy Development & Execution Lead the development and implementation of an enterprise-wide advanced selling skills strategies for distribution channels (Global Institutional, US Wealth, and Global Wealth) Partner with Head of Sales and Learning and Development to conduct learning needs analyses and create comprehensive advanced skills development business plans that align with Nuveen's business strategy Develop and implement a comprehensive strategic plan that supports and institutionalizes client engagement and sales processes across all channels Measurement & Assessment Create and maintain effective measurement frameworks to track efficacy and impact of advanced selling skills initiatives Design learning journeys, assessments, and action plans for sales and product roles across all distribution channels Analyse performance data to continuously refine and improve advanced skills programs Facilitation & Coaching Facilitate advanced selling skills training and workshops for sales professionals across global markets Coach sales professionals and leaders on incorporating best practices in client engagement and consultative selling Deliver high-impact learning experiences that drive behavioural change and measurable business outcomes Learning Lead for Global Institutional Sales (Secondary Focus) Learning Strategy & Program Development Implement the Learning & Development strategy specifically for Global Institutional business in EMEA, APAC, and Americas Design and deliver learning solutions that accelerate selling skills, product knowledge, competitive intelligence, regulatory understanding, and platform proficiency for institutional sales teams Product Education Support Collaborate with Learning Lead for Product Education and business partners to design educational solutions for Nuveen products and asset classes Co-lead or lead product education deliveries within EMEA, APAC regions for institutional audiences Develop deep understanding of the firm's investment strategies and capabilities relevant to global wealth, insurance, and institutional clients (alternatives, credit, UCITs, etc.), supporting product education initiatives led by L&D peers New Hire Program Support Design sales-related content for Global Institutional New Hire programs in collaboration with L&D team Facilitate sales-related content for new hires within Global Institutional and Americas business channels, supporting broader onboarding programs driven by L&D peers Innovation & Vendor Management Leverage artificial intelligence and other technological solutions to increase efficiency and scale learning solutions across a global client base Manage vendors and third-party partners delivering learning services to ensure quality learning design Travel periodically within the markets to build deeper stakeholder relationships Qualifications Bachelor's degree or equivalent professional experience Financial services or investment industry experience Learning & Development or instructional design experience Sales background or sales effectiveness/enablement experience preferred Supervision or management experience preferred Proven success in facilitation and delivery of training and assessment programs Exceptional written and verbal communication skills; comfort presenting to audiences of 100+ Strong project management and organizational skills Ability to quickly build relationships across different cultures and global regions Ability to collaborate effectively with all levels of the organization across multiple business areas Self-starter with strong time management skills and ability to work independently Proficiency in MS Office suite Important: This position works on a global team across Americas, EMEA, and APAC and will frequently require meetings outside of standard workday hours Travel: Approximately 10% under normal conditions, including in-region travel and annual travel to the United States Related Skills: Business Acumen, Collaboration, Communication, Content Development, Data-Based Decision Making, Nuveen Products/Services Acumen, Project Management, Sales Enablement, Story Telling, Technical Training, Technical Writing Company Overview Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world's largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy. Visit to learn more about us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: Email: Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here.
Feb 24, 2026
Full time
Position Summary You will serve as the leader of advanced selling skills development for all Nuveen distribution channels globally, while also acting as the Learning & Development lead for Global Institutional sales team in EMEA and APAC. In your primary capacity, you'll develop strategy, drive execution, measure impact, and facilitate the adoption of advanced selling skills and client engagement practices across Global Institutional and US and Global Wealth channels. Advanced selling skills encompass sophisticated client engagement techniques, consultative selling approaches, solution-based selling methodologies, and strategic relationship management practices that elevate sales professionals beyond foundational competencies. As the Learning Lead for Global Institutional sales, you'll implement comprehensive learning strategies for EMEA and APAC markets, while providing support for your peers in the Americas. You'll work closely with US and International Sales Leaders to accelerate knowledge of Nuveen products, asset classes, the competitive landscape, regulatory and business practices, and technological platforms. Your expertise in both the institutional business and best-in-class sales processes will help align our capabilities with the needs and opportunities across Nuveen's distribution groups. You'll partner with key stakeholders throughout Nuveen, TIAA Investments, Product, Marketing, and other areas of the firm. Key Responsibilities and Duties Advanced Selling Skills Leadership (Primary Focus) Strategy Development & Execution Lead the development and implementation of an enterprise-wide advanced selling skills strategies for distribution channels (Global Institutional, US Wealth, and Global Wealth) Partner with Head of Sales and Learning and Development to conduct learning needs analyses and create comprehensive advanced skills development business plans that align with Nuveen's business strategy Develop and implement a comprehensive strategic plan that supports and institutionalizes client engagement and sales processes across all channels Measurement & Assessment Create and maintain effective measurement frameworks to track efficacy and impact of advanced selling skills initiatives Design learning journeys, assessments, and action plans for sales and product roles across all distribution channels Analyse performance data to continuously refine and improve advanced skills programs Facilitation & Coaching Facilitate advanced selling skills training and workshops for sales professionals across global markets Coach sales professionals and leaders on incorporating best practices in client engagement and consultative selling Deliver high-impact learning experiences that drive behavioural change and measurable business outcomes Learning Lead for Global Institutional Sales (Secondary Focus) Learning Strategy & Program Development Implement the Learning & Development strategy specifically for Global Institutional business in EMEA, APAC, and Americas Design and deliver learning solutions that accelerate selling skills, product knowledge, competitive intelligence, regulatory understanding, and platform proficiency for institutional sales teams Product Education Support Collaborate with Learning Lead for Product Education and business partners to design educational solutions for Nuveen products and asset classes Co-lead or lead product education deliveries within EMEA, APAC regions for institutional audiences Develop deep understanding of the firm's investment strategies and capabilities relevant to global wealth, insurance, and institutional clients (alternatives, credit, UCITs, etc.), supporting product education initiatives led by L&D peers New Hire Program Support Design sales-related content for Global Institutional New Hire programs in collaboration with L&D team Facilitate sales-related content for new hires within Global Institutional and Americas business channels, supporting broader onboarding programs driven by L&D peers Innovation & Vendor Management Leverage artificial intelligence and other technological solutions to increase efficiency and scale learning solutions across a global client base Manage vendors and third-party partners delivering learning services to ensure quality learning design Travel periodically within the markets to build deeper stakeholder relationships Qualifications Bachelor's degree or equivalent professional experience Financial services or investment industry experience Learning & Development or instructional design experience Sales background or sales effectiveness/enablement experience preferred Supervision or management experience preferred Proven success in facilitation and delivery of training and assessment programs Exceptional written and verbal communication skills; comfort presenting to audiences of 100+ Strong project management and organizational skills Ability to quickly build relationships across different cultures and global regions Ability to collaborate effectively with all levels of the organization across multiple business areas Self-starter with strong time management skills and ability to work independently Proficiency in MS Office suite Important: This position works on a global team across Americas, EMEA, and APAC and will frequently require meetings outside of standard workday hours Travel: Approximately 10% under normal conditions, including in-region travel and annual travel to the United States Related Skills: Business Acumen, Collaboration, Communication, Content Development, Data-Based Decision Making, Nuveen Products/Services Acumen, Project Management, Sales Enablement, Story Telling, Technical Training, Technical Writing Company Overview Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world's largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy. Visit to learn more about us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: Email: Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here.
SALARY: £94,931-£117,800 Per annum HOURS: Full Time or Part Time (Minimum 0.8 FTE) CONTRACT TYPE: 20 months LOCATION: Swindon with travel to other locations Closing Date: 15th March 23:55 Shortlisting: W/C 6th April Interviews W/C 20TH April To view the full job description, please click 'Apply' to visit our careers site. ABOUT UKRI UK Research and Innovation (UKRI) is the UK's largest public funder of research and innovation. We invest more than £8 billion annually to advance our understanding of society and the world around us and deliver benefits for society, the economy and the environment. Our organisation comprises nine councils - the UK's innovation agency, Innovate UK, the seven disciplinary Research Councils and Research England. As a UK-wide organisation we work across the four UK nations and with the devolved funding bodies and governments to develop and support different priorities that span research and innovation around the UK. Through our Councils and the critical national capabilities provided by our centres and institutes, we deliver, support and champion the creativity and vibrancy of research and innovation in the UK, for the benefit of society. UKRI is a non-departmental public body sponsored by the Department for Science, Innovation and Technology (DSIT). About BBSRC BBSRC is the major funder of world-leading bioscience in the UK. Through our investments, we build and support a vibrant, dynamic and inclusive research and innovation community which delivers ground-breaking discoveries, innovative technologies and develops bio-based solutions that contribute to tackling global challenges, such as sustainable food production, climate change, and healthy ageing. As part of UKRI, we not only play a pivotal role in fostering connections that enable the UK's world-class research and innovation system to flourish - we also have a responsibility to enable the creation of a research and employee culture that is diverse, resilient, and engaged. At BBSRC, we firmly believe that by promoting an inclusive and equitable culture across bioscience research and innovation, our community and our discipline will thrive. BBSRC proudly forges interdisciplinary collaborations, including internationally, where excellent bioscience and equitable partnerships have a fundamental role. We pioneer approaches that enhance the equality, diversity, and inclusion of talent by investing in people, programmes, infrastructure, technologies, and collaborations on a global scale. BBSRC's vision is to advance the frontiers of biology and drive towards a healthy, prosperous and sustainable future. We support curiosity-driven ideas and provide early investment in ground-breaking transformative technologies and the sharing of data. Through our funding, stewardship and provision of national capabilities, including the institutes that receive our strategic support, we progress our knowledge and understanding of the complex processes that underpin life, and we continue to seek exciting ideas with the potential to transform and advance bioscience. We unleash innovation, capitalising on the unprecedented opportunities for biology to transform our lives by working with and supporting the creation of new businesses, advancing enterprise, and forging vibrant ecosystems across the UK. We enable researchers, innovators, entrepreneurs, and businesses to translate their fundamental understanding of biological systems into tangible societal and economic benefits with global impact. Purpose of the role The Chief Operating Officer for BBSRC is a significant role within our Executive Leadership Team, aligned to the UKRI strategy. enabling BBSRC to continue its influential roles in research and innovation within UKRI and beyond. The Chief Operating Officer will command the confidence of the BBSRC Executive Chair and Council, as well as other members of the BBSRC Executive and UKRI senior leaders. They will need to be able to work proactively at the interface between professional, academic and government communities, and between staff at all levels in the organisation. As an effective communicator and empathic listener, they will operate effectively across organisational boundaries. As a creative thinker and influential collaborator, they will combine drive and political acumen with the highest standards of behaviour. They will have an in-depth knowledge and proven track record of how to deliver and sustain complex, strategic change at both an organisational and system level in the public and / or private sectors. They will have the ability to strategically lead, sponsor and productively work in partnership to deliver major projects that can secure return on investment. The Chief Operating Officer has direct line management responsibility for several corporate functions across BBSRC. This includes, Governance and Risk Management, Business Planning, Performance Evaluation, Business Improvement and Funding Delivery, . In addition, they will lead partnering relationships with UKRI corporate functions that include Finance; Human Resources; Governance, Assurance, Risk and Information; Digital, Data and Technology; Security; Project Delivery & Improvement; Health and Safety, Estates and Procurement. Key Responsibilities Leadership Act to support the Executive Chair, and fellow members of the Executive Leadership Team, to ensure the smooth running of BBSRC As a member of the broader BBSRC leadership team, role model and champion organisational values and behaviours and equality, diversity and inclusion principles Working with the Executive Chair and across BBSRC to lead and support organisational transformation and its alignment with UKRI transformation Working with fellow COOs across other parts of UKRI to ensure consistency in working practices and to ensure the smooth running of UKRI as a whole. Working with the Heads of Function to support the design, transformation and effective delivery of Council services within budget and ensuring efficiency and value for money Inspiring, empowering and developing the BBSRC team BBSRC strategically funded Institutes In relation to BBSRC strategically funded institutes (overall an annual BBSRC investment in the region of £135M), lead on matters covering estates, major projects governance, campus developments and other institute-related activities. Working across BBSRC with members of the Executive Leadership Team, subject matter experts and BBSRC observers as required Planning and Programme support Act as the key point of contact for BBSRC input to UKRI Corporate Services plans; ensuring that BBSRC requirements are appropriately reflected and that BBSRC can deliver agreed outcomes Working collaboratively to identify and deliver simplification and harmonisation Oversight of operational planning and programme support and manage risk within BBSRC - ensuring sufficient support is provided to key areas of activity Supporting the effective organisation design and delivery capability Acting as the change agent in BBSRC for Corporate Services in support of the UKRI transformation plan Finance and Commercial Work closely, via 'dotted line' engagement approach, with the UKRI Corporate Services Finance Business Partner to ensure BBSRC and UKRI have the necessary financial controls, planning, monitoring and reporting (reflecting Managing Public Money) to enable BBSRC to deliver its strategy Oversee significant procurements in conjunction with the UKRI Corporate Services Procurement Business Partner Act as the key point of contact for the NERC/BBSRC joint estates team, hosted by NERC, including on Health, Safety and Biosafety Act as the key contact for major BBSRC capital programmes Human Resources Lead on l employee policies for BBSRC including pay and reward. Working closely with the UKRI Corporate Services and HR Business Partners to ensure BBSRC has the right people, in the right place, doing the right things, developing their skills and maximising their productivity in alignment within Council and UKRI strategy. Leading on staff and Trade Union relations where required Governance, Assurance, Risk, Information (GARI) and Legal Work closely, via 'dotted line' engagement approach, with UKRI Corporate Services GARI Business Partner to provide the BBSRC Executive Chair and Council with appropriate governance structures and assurance as to the integrity of activities, that risks are identified and mitigated (as far as reasonable), that information is accurate and secure (reflecting GDPR), with specific reference to the UKRI assets managed by BBSRC including at BBSRC strategically-funded institutes. Accountable for ensuring reporting is carried out. Manage BBSRC's need for legal advice, working with UKRI Head of Legal Act as the key point of contact for GIAA Managing corporate compliance and statutory liability Information Technology, Facilities, Administration Manage the provision of business IT to BBSRC, working with internal and external suppliers Ensure that office space is of appropriate quality and used flexibly and effectively Ensure that employees have the tools to do the job Safety, Health and Environment Working closely with the UKRI Corporate Services and Business Partners to provide a safe and healthy working environment for all staff, workers and visitors to BBSRC. . click apply for full job details
Feb 24, 2026
Full time
SALARY: £94,931-£117,800 Per annum HOURS: Full Time or Part Time (Minimum 0.8 FTE) CONTRACT TYPE: 20 months LOCATION: Swindon with travel to other locations Closing Date: 15th March 23:55 Shortlisting: W/C 6th April Interviews W/C 20TH April To view the full job description, please click 'Apply' to visit our careers site. ABOUT UKRI UK Research and Innovation (UKRI) is the UK's largest public funder of research and innovation. We invest more than £8 billion annually to advance our understanding of society and the world around us and deliver benefits for society, the economy and the environment. Our organisation comprises nine councils - the UK's innovation agency, Innovate UK, the seven disciplinary Research Councils and Research England. As a UK-wide organisation we work across the four UK nations and with the devolved funding bodies and governments to develop and support different priorities that span research and innovation around the UK. Through our Councils and the critical national capabilities provided by our centres and institutes, we deliver, support and champion the creativity and vibrancy of research and innovation in the UK, for the benefit of society. UKRI is a non-departmental public body sponsored by the Department for Science, Innovation and Technology (DSIT). About BBSRC BBSRC is the major funder of world-leading bioscience in the UK. Through our investments, we build and support a vibrant, dynamic and inclusive research and innovation community which delivers ground-breaking discoveries, innovative technologies and develops bio-based solutions that contribute to tackling global challenges, such as sustainable food production, climate change, and healthy ageing. As part of UKRI, we not only play a pivotal role in fostering connections that enable the UK's world-class research and innovation system to flourish - we also have a responsibility to enable the creation of a research and employee culture that is diverse, resilient, and engaged. At BBSRC, we firmly believe that by promoting an inclusive and equitable culture across bioscience research and innovation, our community and our discipline will thrive. BBSRC proudly forges interdisciplinary collaborations, including internationally, where excellent bioscience and equitable partnerships have a fundamental role. We pioneer approaches that enhance the equality, diversity, and inclusion of talent by investing in people, programmes, infrastructure, technologies, and collaborations on a global scale. BBSRC's vision is to advance the frontiers of biology and drive towards a healthy, prosperous and sustainable future. We support curiosity-driven ideas and provide early investment in ground-breaking transformative technologies and the sharing of data. Through our funding, stewardship and provision of national capabilities, including the institutes that receive our strategic support, we progress our knowledge and understanding of the complex processes that underpin life, and we continue to seek exciting ideas with the potential to transform and advance bioscience. We unleash innovation, capitalising on the unprecedented opportunities for biology to transform our lives by working with and supporting the creation of new businesses, advancing enterprise, and forging vibrant ecosystems across the UK. We enable researchers, innovators, entrepreneurs, and businesses to translate their fundamental understanding of biological systems into tangible societal and economic benefits with global impact. Purpose of the role The Chief Operating Officer for BBSRC is a significant role within our Executive Leadership Team, aligned to the UKRI strategy. enabling BBSRC to continue its influential roles in research and innovation within UKRI and beyond. The Chief Operating Officer will command the confidence of the BBSRC Executive Chair and Council, as well as other members of the BBSRC Executive and UKRI senior leaders. They will need to be able to work proactively at the interface between professional, academic and government communities, and between staff at all levels in the organisation. As an effective communicator and empathic listener, they will operate effectively across organisational boundaries. As a creative thinker and influential collaborator, they will combine drive and political acumen with the highest standards of behaviour. They will have an in-depth knowledge and proven track record of how to deliver and sustain complex, strategic change at both an organisational and system level in the public and / or private sectors. They will have the ability to strategically lead, sponsor and productively work in partnership to deliver major projects that can secure return on investment. The Chief Operating Officer has direct line management responsibility for several corporate functions across BBSRC. This includes, Governance and Risk Management, Business Planning, Performance Evaluation, Business Improvement and Funding Delivery, . In addition, they will lead partnering relationships with UKRI corporate functions that include Finance; Human Resources; Governance, Assurance, Risk and Information; Digital, Data and Technology; Security; Project Delivery & Improvement; Health and Safety, Estates and Procurement. Key Responsibilities Leadership Act to support the Executive Chair, and fellow members of the Executive Leadership Team, to ensure the smooth running of BBSRC As a member of the broader BBSRC leadership team, role model and champion organisational values and behaviours and equality, diversity and inclusion principles Working with the Executive Chair and across BBSRC to lead and support organisational transformation and its alignment with UKRI transformation Working with fellow COOs across other parts of UKRI to ensure consistency in working practices and to ensure the smooth running of UKRI as a whole. Working with the Heads of Function to support the design, transformation and effective delivery of Council services within budget and ensuring efficiency and value for money Inspiring, empowering and developing the BBSRC team BBSRC strategically funded Institutes In relation to BBSRC strategically funded institutes (overall an annual BBSRC investment in the region of £135M), lead on matters covering estates, major projects governance, campus developments and other institute-related activities. Working across BBSRC with members of the Executive Leadership Team, subject matter experts and BBSRC observers as required Planning and Programme support Act as the key point of contact for BBSRC input to UKRI Corporate Services plans; ensuring that BBSRC requirements are appropriately reflected and that BBSRC can deliver agreed outcomes Working collaboratively to identify and deliver simplification and harmonisation Oversight of operational planning and programme support and manage risk within BBSRC - ensuring sufficient support is provided to key areas of activity Supporting the effective organisation design and delivery capability Acting as the change agent in BBSRC for Corporate Services in support of the UKRI transformation plan Finance and Commercial Work closely, via 'dotted line' engagement approach, with the UKRI Corporate Services Finance Business Partner to ensure BBSRC and UKRI have the necessary financial controls, planning, monitoring and reporting (reflecting Managing Public Money) to enable BBSRC to deliver its strategy Oversee significant procurements in conjunction with the UKRI Corporate Services Procurement Business Partner Act as the key point of contact for the NERC/BBSRC joint estates team, hosted by NERC, including on Health, Safety and Biosafety Act as the key contact for major BBSRC capital programmes Human Resources Lead on l employee policies for BBSRC including pay and reward. Working closely with the UKRI Corporate Services and HR Business Partners to ensure BBSRC has the right people, in the right place, doing the right things, developing their skills and maximising their productivity in alignment within Council and UKRI strategy. Leading on staff and Trade Union relations where required Governance, Assurance, Risk, Information (GARI) and Legal Work closely, via 'dotted line' engagement approach, with UKRI Corporate Services GARI Business Partner to provide the BBSRC Executive Chair and Council with appropriate governance structures and assurance as to the integrity of activities, that risks are identified and mitigated (as far as reasonable), that information is accurate and secure (reflecting GDPR), with specific reference to the UKRI assets managed by BBSRC including at BBSRC strategically-funded institutes. Accountable for ensuring reporting is carried out. Manage BBSRC's need for legal advice, working with UKRI Head of Legal Act as the key point of contact for GIAA Managing corporate compliance and statutory liability Information Technology, Facilities, Administration Manage the provision of business IT to BBSRC, working with internal and external suppliers Ensure that office space is of appropriate quality and used flexibly and effectively Ensure that employees have the tools to do the job Safety, Health and Environment Working closely with the UKRI Corporate Services and Business Partners to provide a safe and healthy working environment for all staff, workers and visitors to BBSRC. . click apply for full job details
Important notice The National Trust does not offer sponsorship. We welcome applicants with right to work in UK, but we are unable to offer any form of visa sponsorship. We're looking for a Data Engineer to help build and maintain the data products that power decision-making across the National Trust. You'll work with modern tools like Snowflake, dbt and Azure to deliver high-quality, scalable data pipelines that support our People and Nature Thriving strategy. What it's like to work here You'll join a collaborative Agile delivery team within our IT function, working alongside analysts, BI developers, and business stakeholders across the organisation. We value creativity, learning, and impact. You'll report to the Enterprise Data Manager and be part of a team that's passionate about using data to support the ongoing delivery of our strategy. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. There is an expectation to work from our Swindon office two days a week. What you'll be doing You'll design, build and maintain data pipelines using dbt and Snowflake, transforming raw data into trusted, reusable data products. You'll work with star-schema models to support reporting and analytics. You'll collaborate with colleagues to understand requirements and deliver solutions that meet business needs. You'll help manage and support the Enterprise Data Platform (EDP), including CI/CD pipelines, infrastructure-as-code deployments and cloud services. You'll contribute to data governance, ensure quality and help improve how we manage and share data across the Trust. Who we're looking for We welcome applicants with right to work in UK, but we are unable to offer any form of visa sponsorship. Experience building modern data pipelines using dbt and Snowflake, including deploying dbt in Azure DevOps and working with star schema models. Strong SQL and Python skills for transformation, automation and integration across Azure and Snowflake. Knowledge of Snowflake administration, including roles, masking policies, warehouse performance and general database management. Experience with cloud engineering and CI/CD, including Azure DevOps pipelines, Agent Pools, and managing structured lifecycle deployments (Dev Pre Prod Prod). Familiarity with infrastructure and cloud tooling, such as Terraform, Azure Blob Storage, Key Vault, Function Apps and Azure Data Factory. Experience working with Salesforce Data Cloud or a willingness to develop expertise. Good general technical skills, e.g. Unix/Windows sysadmin, VS Code, Docker and Python virtual environments. Experience supporting BI and analytics platforms, such as deploying changes to Tableau datasets, along with an understanding of Agile delivery, data governance and security principles. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Feb 24, 2026
Full time
Important notice The National Trust does not offer sponsorship. We welcome applicants with right to work in UK, but we are unable to offer any form of visa sponsorship. We're looking for a Data Engineer to help build and maintain the data products that power decision-making across the National Trust. You'll work with modern tools like Snowflake, dbt and Azure to deliver high-quality, scalable data pipelines that support our People and Nature Thriving strategy. What it's like to work here You'll join a collaborative Agile delivery team within our IT function, working alongside analysts, BI developers, and business stakeholders across the organisation. We value creativity, learning, and impact. You'll report to the Enterprise Data Manager and be part of a team that's passionate about using data to support the ongoing delivery of our strategy. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. There is an expectation to work from our Swindon office two days a week. What you'll be doing You'll design, build and maintain data pipelines using dbt and Snowflake, transforming raw data into trusted, reusable data products. You'll work with star-schema models to support reporting and analytics. You'll collaborate with colleagues to understand requirements and deliver solutions that meet business needs. You'll help manage and support the Enterprise Data Platform (EDP), including CI/CD pipelines, infrastructure-as-code deployments and cloud services. You'll contribute to data governance, ensure quality and help improve how we manage and share data across the Trust. Who we're looking for We welcome applicants with right to work in UK, but we are unable to offer any form of visa sponsorship. Experience building modern data pipelines using dbt and Snowflake, including deploying dbt in Azure DevOps and working with star schema models. Strong SQL and Python skills for transformation, automation and integration across Azure and Snowflake. Knowledge of Snowflake administration, including roles, masking policies, warehouse performance and general database management. Experience with cloud engineering and CI/CD, including Azure DevOps pipelines, Agent Pools, and managing structured lifecycle deployments (Dev Pre Prod Prod). Familiarity with infrastructure and cloud tooling, such as Terraform, Azure Blob Storage, Key Vault, Function Apps and Azure Data Factory. Experience working with Salesforce Data Cloud or a willingness to develop expertise. Good general technical skills, e.g. Unix/Windows sysadmin, VS Code, Docker and Python virtual environments. Experience supporting BI and analytics platforms, such as deploying changes to Tableau datasets, along with an understanding of Agile delivery, data governance and security principles. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
We are seeking an individual located in the United Kingdom. This is a remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do The Sr. Director of Customer Success, responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention and expansion across banks, insurance, payments, capital markets and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities Strategy & Leadership Define and execute the finance vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programmes. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity and expansion through structured success plans, territory maps and executive sponsorship programmes. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programmes and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment and account plans. Collaborate with Support and Engineering on incident management, major incident communications and reliability narratives. Operational Excellence Design and operationalise a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast and escalation paths. Own CS budget, capacity planning, hiring plan and productivity benchmarks. What You May Need to be Successful Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organisational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organisational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organised, analytical and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organisation, influence, negotiate and establish mutually agreeable expectations. Diligent, resourceful, versatile and able to multitask. Ability to travel at least 25%. Preferred Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimise and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development) and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees and clients and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, colour, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information or any other area protected by applicable law.
Feb 23, 2026
Full time
We are seeking an individual located in the United Kingdom. This is a remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do The Sr. Director of Customer Success, responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention and expansion across banks, insurance, payments, capital markets and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities Strategy & Leadership Define and execute the finance vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programmes. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity and expansion through structured success plans, territory maps and executive sponsorship programmes. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programmes and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment and account plans. Collaborate with Support and Engineering on incident management, major incident communications and reliability narratives. Operational Excellence Design and operationalise a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast and escalation paths. Own CS budget, capacity planning, hiring plan and productivity benchmarks. What You May Need to be Successful Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organisational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organisational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organised, analytical and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organisation, influence, negotiate and establish mutually agreeable expectations. Diligent, resourceful, versatile and able to multitask. Ability to travel at least 25%. Preferred Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimise and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development) and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees and clients and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, colour, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information or any other area protected by applicable law.
Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Process, Value, Optimisation Top 3 qualities for this role: Solution-orientated, Integrity, Analytical Where you'll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to attend OVO Connection events in person. You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: As an enterprise business OVO's supply chain presents large risk but great opportunity when it comes to sustainability and wider ESG initiatives. Procurement & Supply play a vital role when contributing to OVO's wider Plan Zero aspirations ensuring we're working with the right partners and managing risks appropriately. This role in a nutshell: Buying goods and services is the heartbeat of OVO, allowing us to deliver everything from green marketing campaigns to smart meters. As a Senior Manager for Procurement Enablement in OVO's Procurement & Supply team you'll be the driving force behind the process, infrastructure, analytics, and governance necessary for a best in class procurement lifecycle. You will lead a dedicated and capable team that serves as the backbone of OVO's spend management, bridging the gap between procurement strategy and operational execution. Your mission is to evolve the procurement process into a competitive advantage by optimising the journey to be intuitive and high value. You will report directly to the Category Department Lead, ensuring that enablement direction is perfectly aligned with the broader Procurement & Supply Team and OVO's financial objectives. Your key outcomes will be: Driving Operational Excellence: Process oversight across the end to end Procurement lifecycle, ensuring it balances user centric speed with appropriate controls & risk management, delivered through two incumbent source to contact (S2C) and purchase to pay (P2P) systems. Act as the guardian of the bottom line by ensuring compliant purchasing and improving Purchase Order (PO) quality to eliminate value leakage. Risk & Governance: Integrate multi function approvals (InfoSec, Data Protection, Tax, Legal, AI, Tech) into a seamless process and maintain a robust Risk and Control Matrix (RACM) for the function. Define, monitor, and report on key performance indicators (KPIs) and service level agreements (SLAs) for the function, implementing corrective actions to meet or exceed targets. Act as the reporting hub for key supply chain statistics, such as risk, sustainability, code of conduct compliance and supplier diversity. Delivering the Enablement Strategy: Develop and execute a multi year Procurement Enablement strategy aligned with industry best practice and OVO's financial & operational goals focused on driving maximum value, efficiency and control. Oversee the roadmap for the Procurement Enablement Systems and Process, championing integration and implementation of new technologies, including the overlay of OVO's existing AI & ML solutions. Contribute to the overall Procurement Policy, Strategy, Guidance and Communications in combination with OVO's Category Management teams and the wider Finance function. Develop the "self service" environment by enhancing the tools, training (such as buyer resources and digital training), and infrastructure that allow OVO teams to procure autonomously and safely where possible. Team Leadership & OVO Stakeholder Management: Lead, mentor, and motivate a dedicated Procurement Enablement team, promoting a mindset of accountability and continuous improvement. Oversee team members responsible for the process, analytics and co ordination of activity across the procurement lifecycle to ensure professional growth and high quality outcomes. Serve as the primary procurement process subject matter expert and change agent, collaborating closely with senior leaders in Finance, Category Management and the Business Units to drive cross functional alignment and adoption of the source to contract and purchase to pay process steps and leading on any strategic initiatives. Identify opportunities for optimisation and service improvement to the wider business, including selection of optimum buying channels which may include the launch of catalogue or other automated options. Instill a data driven culture, utilising analytics to identify process bottlenecks, compliance gaps, and opportunities for cost reduction or working capital optimisation. You'll be a successful Senior Procurement Enablement Manager at OVO if you Have experience owning a procurement process for a large organisation, including proven experience in a senior role (Essential). Possess experience of source to contract and procure to pay systems (such as Ivalua / Workday or equivalents) (Essential). Have experience implementing AI functionality or automated buying channels into the transactional side of procurement process (Desirable). Have strong business acumen with experience and deep subject matter expertise in procurement best practice and processes covering Procurement Operations, Data & Systems. Are a delivery focused self starter, team oriented and with a collaborative, pragmatic approach. Are comfortable working in a rapidly changing environment and proposing, justifying, initiating and implementing change. Have strong presentation, relationship building, facilitation and conflict resolution skills. Possess strong planning, organising, analytical and fact based decision making skills. Have high attention to detail and the ability to produce quality deliverables within required timescales. Let's talk about what's in it for you We'll pay you between £65,000 and £80,000, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to use with our extensive range of flexible benefits, including the green benefits we've put at the heart of our offering, add to your pension or even take it as cash. 34 days of holiday (including bank holidays). Health benefits: healthcare cash plan or private medical insurance, critical illness cover, life assurance, health assessments, and more. Wellbeing benefits: gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle benefits: extra holiday buying, discount dining, home & tech loans, and support for your favourite charities with give as you earn donations. Home benefits: up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute benefits: great deals on ultra low emission car leasing, cycle to work scheme and public transport season ticket loans. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
Feb 23, 2026
Full time
Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Process, Value, Optimisation Top 3 qualities for this role: Solution-orientated, Integrity, Analytical Where you'll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to attend OVO Connection events in person. You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: As an enterprise business OVO's supply chain presents large risk but great opportunity when it comes to sustainability and wider ESG initiatives. Procurement & Supply play a vital role when contributing to OVO's wider Plan Zero aspirations ensuring we're working with the right partners and managing risks appropriately. This role in a nutshell: Buying goods and services is the heartbeat of OVO, allowing us to deliver everything from green marketing campaigns to smart meters. As a Senior Manager for Procurement Enablement in OVO's Procurement & Supply team you'll be the driving force behind the process, infrastructure, analytics, and governance necessary for a best in class procurement lifecycle. You will lead a dedicated and capable team that serves as the backbone of OVO's spend management, bridging the gap between procurement strategy and operational execution. Your mission is to evolve the procurement process into a competitive advantage by optimising the journey to be intuitive and high value. You will report directly to the Category Department Lead, ensuring that enablement direction is perfectly aligned with the broader Procurement & Supply Team and OVO's financial objectives. Your key outcomes will be: Driving Operational Excellence: Process oversight across the end to end Procurement lifecycle, ensuring it balances user centric speed with appropriate controls & risk management, delivered through two incumbent source to contact (S2C) and purchase to pay (P2P) systems. Act as the guardian of the bottom line by ensuring compliant purchasing and improving Purchase Order (PO) quality to eliminate value leakage. Risk & Governance: Integrate multi function approvals (InfoSec, Data Protection, Tax, Legal, AI, Tech) into a seamless process and maintain a robust Risk and Control Matrix (RACM) for the function. Define, monitor, and report on key performance indicators (KPIs) and service level agreements (SLAs) for the function, implementing corrective actions to meet or exceed targets. Act as the reporting hub for key supply chain statistics, such as risk, sustainability, code of conduct compliance and supplier diversity. Delivering the Enablement Strategy: Develop and execute a multi year Procurement Enablement strategy aligned with industry best practice and OVO's financial & operational goals focused on driving maximum value, efficiency and control. Oversee the roadmap for the Procurement Enablement Systems and Process, championing integration and implementation of new technologies, including the overlay of OVO's existing AI & ML solutions. Contribute to the overall Procurement Policy, Strategy, Guidance and Communications in combination with OVO's Category Management teams and the wider Finance function. Develop the "self service" environment by enhancing the tools, training (such as buyer resources and digital training), and infrastructure that allow OVO teams to procure autonomously and safely where possible. Team Leadership & OVO Stakeholder Management: Lead, mentor, and motivate a dedicated Procurement Enablement team, promoting a mindset of accountability and continuous improvement. Oversee team members responsible for the process, analytics and co ordination of activity across the procurement lifecycle to ensure professional growth and high quality outcomes. Serve as the primary procurement process subject matter expert and change agent, collaborating closely with senior leaders in Finance, Category Management and the Business Units to drive cross functional alignment and adoption of the source to contract and purchase to pay process steps and leading on any strategic initiatives. Identify opportunities for optimisation and service improvement to the wider business, including selection of optimum buying channels which may include the launch of catalogue or other automated options. Instill a data driven culture, utilising analytics to identify process bottlenecks, compliance gaps, and opportunities for cost reduction or working capital optimisation. You'll be a successful Senior Procurement Enablement Manager at OVO if you Have experience owning a procurement process for a large organisation, including proven experience in a senior role (Essential). Possess experience of source to contract and procure to pay systems (such as Ivalua / Workday or equivalents) (Essential). Have experience implementing AI functionality or automated buying channels into the transactional side of procurement process (Desirable). Have strong business acumen with experience and deep subject matter expertise in procurement best practice and processes covering Procurement Operations, Data & Systems. Are a delivery focused self starter, team oriented and with a collaborative, pragmatic approach. Are comfortable working in a rapidly changing environment and proposing, justifying, initiating and implementing change. Have strong presentation, relationship building, facilitation and conflict resolution skills. Possess strong planning, organising, analytical and fact based decision making skills. Have high attention to detail and the ability to produce quality deliverables within required timescales. Let's talk about what's in it for you We'll pay you between £65,000 and £80,000, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to use with our extensive range of flexible benefits, including the green benefits we've put at the heart of our offering, add to your pension or even take it as cash. 34 days of holiday (including bank holidays). Health benefits: healthcare cash plan or private medical insurance, critical illness cover, life assurance, health assessments, and more. Wellbeing benefits: gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle benefits: extra holiday buying, discount dining, home & tech loans, and support for your favourite charities with give as you earn donations. Home benefits: up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute benefits: great deals on ultra low emission car leasing, cycle to work scheme and public transport season ticket loans. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
Head of Architecture Location: London (Onsite 5 days a week) Employment Type: Permanent, £125K - £165K Are you a business applications architect with a passion for aligning enterprise systems with business strategy? A leading logistics organisation is seeking a Head of Architecture to lead the evolution of its technology and business architecture landscape About the Role This is a senior leadership role at the intersection of business strategy, enterprise architecture, and operational excellence. You will define and drive a cohesive architecture vision that supports the organisation's strategic goals, future operating model, and technology roadmap. The ideal candidate will champion business architecture as a core capability - ensuring that business processes, capabilities, and systems evolve to support scalable growth, efficiency, and transformation. A new permanent position within the business, you will shape, recruit and lead a small but high-impact team focused on architecture and operational systems, while working closely with business and technology leaders to align on delivery and transformation priorities. This is not a back office architecture position: you'll be partnering closely with the business ensuring that their requirements are met with best in class technology solutions that deliver genuine commercial impact. The business has been through, and continues to experience, significant technical change, and this position is key to the successful adoption of the business applications delivered to the internal stakeholders. Key Responsibilities Business & Technology Strategy Alignment Define and evolve the business architecture - including capabilities and operating models - in line with organisational goals. Translate strategic objectives into actionable architecture roadmaps. Collaborate with business leaders to model future-state capabilities and identify areas for process, system, or structural transformation. Strategic Technology & Architecture Leadership Define and own the enterprise architecture vision, ensuring alignment with business goals and future scalability. Serve as a key advisor to senior stakeholders, translating business strategy into actionable technology roadmaps. Stakeholder Management Act as a strategic advisor to senior stakeholders, influencing priorities and investment decisions through the lens of business architecture. Facilitate cross-functional alignment on transformation programs and enterprise initiatives. Ensure architecture supports compliance, business continuity, and risk management needs. Risk, Governance & Vendor Oversight Ensure compliance with architecture principles, security policies, and regulatory frameworks. Oversee vendor relationships, ensuring alignment with technology strategy and value delivery. Ideal Candidate Profile Proven experience in enterprise and business architecture leadership within a complex, fast-moving environment. Strong capability to bridge business strategy and technology, with deep understanding of business capability mapping, operating model design, and value stream analysis. Expertise across integration architecture, SAAS, and modern enterprise systems. Confident communicator and influencer at the executive level, with a track record of shaping architecture to deliver measurable business outcomes. Familiar with enterprise architecture frameworks (e.g., TOGAF, BIZBOK) and modelling tools such as ArchiMate, Sparx, or similar. Ideally a background in business analysis or application management, prior to establishing a substantial track record in architecture. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Feb 23, 2026
Full time
Head of Architecture Location: London (Onsite 5 days a week) Employment Type: Permanent, £125K - £165K Are you a business applications architect with a passion for aligning enterprise systems with business strategy? A leading logistics organisation is seeking a Head of Architecture to lead the evolution of its technology and business architecture landscape About the Role This is a senior leadership role at the intersection of business strategy, enterprise architecture, and operational excellence. You will define and drive a cohesive architecture vision that supports the organisation's strategic goals, future operating model, and technology roadmap. The ideal candidate will champion business architecture as a core capability - ensuring that business processes, capabilities, and systems evolve to support scalable growth, efficiency, and transformation. A new permanent position within the business, you will shape, recruit and lead a small but high-impact team focused on architecture and operational systems, while working closely with business and technology leaders to align on delivery and transformation priorities. This is not a back office architecture position: you'll be partnering closely with the business ensuring that their requirements are met with best in class technology solutions that deliver genuine commercial impact. The business has been through, and continues to experience, significant technical change, and this position is key to the successful adoption of the business applications delivered to the internal stakeholders. Key Responsibilities Business & Technology Strategy Alignment Define and evolve the business architecture - including capabilities and operating models - in line with organisational goals. Translate strategic objectives into actionable architecture roadmaps. Collaborate with business leaders to model future-state capabilities and identify areas for process, system, or structural transformation. Strategic Technology & Architecture Leadership Define and own the enterprise architecture vision, ensuring alignment with business goals and future scalability. Serve as a key advisor to senior stakeholders, translating business strategy into actionable technology roadmaps. Stakeholder Management Act as a strategic advisor to senior stakeholders, influencing priorities and investment decisions through the lens of business architecture. Facilitate cross-functional alignment on transformation programs and enterprise initiatives. Ensure architecture supports compliance, business continuity, and risk management needs. Risk, Governance & Vendor Oversight Ensure compliance with architecture principles, security policies, and regulatory frameworks. Oversee vendor relationships, ensuring alignment with technology strategy and value delivery. Ideal Candidate Profile Proven experience in enterprise and business architecture leadership within a complex, fast-moving environment. Strong capability to bridge business strategy and technology, with deep understanding of business capability mapping, operating model design, and value stream analysis. Expertise across integration architecture, SAAS, and modern enterprise systems. Confident communicator and influencer at the executive level, with a track record of shaping architecture to deliver measurable business outcomes. Familiar with enterprise architecture frameworks (e.g., TOGAF, BIZBOK) and modelling tools such as ArchiMate, Sparx, or similar. Ideally a background in business analysis or application management, prior to establishing a substantial track record in architecture. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team owns the GTM partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partnersิตี้ to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings. What you'll do As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe's engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises' financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they nawe understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be goat of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms. Responsibilities Define and build a scalable program to engage these firms individually and broadly. Engage firms to create thought leadership exchange and deep awareness of Stripe. Define Metrics for success, iterating overtime as we learn what works. Strategically engage internal subject matter experts and resources to timely support partners requests. Define incentives program specific for payment advisors that accounts for their role as agnostic advisors. Engage with Stripe marketing, analyst and industry leaders. Develop and evolve this new role for the A&C organization. Present innovative payments solutions to partners and their clients including stablecoins and agentic. Organize and execute Periodical Business Reviews with each partner Ensure business development targets are met through these partners Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities Who you are Minimum requirements 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Proven experience leading complex payment and related projects including implementation and optimization. Experience working with payment advisory firms A proven ability to build collaborative working relationships with cross-functional teams The ability to deal effectively with ambiguity and thrive in an unstructured字体, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes. Excellent presentation skills and demonstrated public speaking experience. Excellent verbal and written communication skills. Preferred requirements Previous/current use of Stripe products. Industry experience in Retail, Hospitality, Insurance, Media, Healthcare. Management experience, leading global teams (direct and indirect). Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other while supporting flexibility when possible. The annual salary range for this role in the primary location is €88,000 - €132,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for,最新高清无码专区த ச their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ Team GTM Partnerships Job type Full time
Feb 23, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team owns the GTM partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partnersิตี้ to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings. What you'll do As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe's engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises' financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they nawe understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be goat of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms. Responsibilities Define and build a scalable program to engage these firms individually and broadly. Engage firms to create thought leadership exchange and deep awareness of Stripe. Define Metrics for success, iterating overtime as we learn what works. Strategically engage internal subject matter experts and resources to timely support partners requests. Define incentives program specific for payment advisors that accounts for their role as agnostic advisors. Engage with Stripe marketing, analyst and industry leaders. Develop and evolve this new role for the A&C organization. Present innovative payments solutions to partners and their clients including stablecoins and agentic. Organize and execute Periodical Business Reviews with each partner Ensure business development targets are met through these partners Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities Who you are Minimum requirements 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Proven experience leading complex payment and related projects including implementation and optimization. Experience working with payment advisory firms A proven ability to build collaborative working relationships with cross-functional teams The ability to deal effectively with ambiguity and thrive in an unstructured字体, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes. Excellent presentation skills and demonstrated public speaking experience. Excellent verbal and written communication skills. Preferred requirements Previous/current use of Stripe products. Industry experience in Retail, Hospitality, Insurance, Media, Healthcare. Management experience, leading global teams (direct and indirect). Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other while supporting flexibility when possible. The annual salary range for this role in the primary location is €88,000 - €132,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for,最新高清无码专区த ச their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ Team GTM Partnerships Job type Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience In coordination with an account team, support book expansion identifying and surfacing opportunities to ensure customers are successful. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product Strong business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Strong analytical skills Excellent operating rigor including organizational and time management skills Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders History of success as a consultant, pre-sales, technical account management, or equivalent Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Has handled difficult customers or situations and can demonstrate resolutions Willingness to tackle things on your own Ability to navigate data and people to find answers A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high-growth environment where things change quickly Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is £75,300 - £148,800. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Feb 23, 2026
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience In coordination with an account team, support book expansion identifying and surfacing opportunities to ensure customers are successful. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product Strong business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Strong analytical skills Excellent operating rigor including organizational and time management skills Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders History of success as a consultant, pre-sales, technical account management, or equivalent Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Has handled difficult customers or situations and can demonstrate resolutions Willingness to tackle things on your own Ability to navigate data and people to find answers A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high-growth environment where things change quickly Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is £75,300 - £148,800. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures. We are seeking a Vice President & Business Manager to serve as a strategic partner to the Chief Information Officer (CIO) who helps lead and orchestrate the firm's Operating Platform across Core Portfolio Management, Data Operations & Portfolio Analytics, Technology & Change departments. The role shapes and drives the firm's multi year platform innovation strategy, facilitates the portfolio of change initiatives, and ensures effective governance and execution of the firm's operating model. The Vice President & Business Manager coordinates senior stakeholder engagement, drives partnership across the Operating Platform leadership team, prepares high quality executive materials for internal and external audiences, oversees key KPIs and risks, and leads special projects, while helping build the organizational culture needed for platform innovation. Key Responsibilities Strategic Partner to the Chief Information Officer Act as a trusted advisor and sounding board to the Chief Information Officer on strategy, priorities and key decisions that need to be made across the Operating Platform. Shape and maintain the Operating Platform's multi year strategy and roadmap, ensuring alignment with the firm's overall business strategy. Prepare briefing packs, decision papers and recommendations for Executive Committee, Operating Committee, Board and key governance forums. Planning, Prioritisation & Governance Lead annual and quarterly planning processes for the Operating Platform (OKRs, KPIs, budget and headcount planning). Support prioritisation of initiatives across Technology, Change, Data & Analytics and Core Portfolio Management, balancing capacity, risk and value. Design and manage governance routines (steering committees, portfolio boards, risk forums), ensuring effective decision making and clear accountability. Executive Communications & Stakeholder Management Create clear, compelling materials for internal and external audiences (ExCo, Board, Limited Partners, General Partners, regulators, auditors and conferences). Coordinate Chief Information Officer communications, including town halls, leadership off sites, newsletters and key announcements. Build strong relationships with senior stakeholders across the Operating Platform, Investments, Investor Relations & Other Corporate Functions (Finance, Risk & Compliance, HR). Establish and facilitate the Operating Platform leadership team rhythm (meetings, off sites, workshops), ensuring agendas are focused and outcomes actionable. Drive follow up on key actions, decisions and commitments from leadership forums. Support organisational design, role clarity and ways of working for teams within Technology, Change, Data & Analytics and Core Portfolio Management. Data Driven Decision Making & Performance Management Define and track key performance metrics for the Operating Platform (e.g., delivery performance, service stability, risk indicators, data quality). Produce management information and dashboards that provide insight on performance, risk and capacity, and support evidence based decisions. Support the Chief Information Officer in ensuring regulatory, security and operational risk requirements are embedded in plans and execution. Partner closely with the Change team, ensuring dependencies, risks and benefits are understood and managed by all stakeholders. Partner with project/program managers to ensure escalated issues are being actioned by leadership teams. People, Culture & Talent Initiatives Partner with HR and Operating Platform leaders on talent, succession, engagement and capability building initiatives. Help drive a culture of collaboration, accountability, continuous improvement and client centricity across the Operating Platform. Special Projects & Ad Hoc Initiatives Lead or coordinate high priority, cross functional projects on behalf of the Chief Information Officer (e.g., operating model changes, vendor strategy, major platform implementations). Conduct targeted research, benchmarking and options analysis to support strategic decisions. Knowledge and Experience Required Leadership, Judgement & Personal Attributes High degree of discretion, integrity and sound judgement, with experience handling sensitive and confidential information. Resilient, proactive and comfortable working in a fast paced, evolving environment. Collaborative, low ego style with the confidence to challenge constructively and offer honest feedback. Self starter who takes ownership, anticipates needs and drives initiatives through to completion. Industry & Functional Background Significant experience in investment management with familiarity of private markets investing. Strong understanding of: Investment Operations, Data & Analytics, Private Markets Technology and Change & Transformation best practices. Prior experience in a Chief of Staff role or as a manager in a Strategy or Change/Transformation department or as a manager within a consulting firm supporting C level or function head executives. Demonstrated track record of shaping and delivering complex, cross functional initiatives. Experience with strategic planning, change management and benefits realisation in a multi stakeholder environment. Familiarity with modern delivery approaches (e.g., Agile/iterative delivery, product operating models) and how they intersect with traditional project governance. Comfortable engaging on topics such as enterprise technology platforms, agentic AI workflows, data architecture, analytical content creation, and operating models for private markets investment businesses. Ability to interpret and challenge technology, data and change proposals, risks and business cases. Strong analytical skills, able to interpret data. Stakeholder Management & Communication Demonstrated high emotional intelligence, with the ability to navigate complex interpersonal dynamics and build strong, trust based relationships across all levels. Strong influencing skills, with the ability to navigate competing priorities and facilitate effective decision making. Exceptional listener with the ability to distil insights and move work forward even when information is limited or ambiguous. Exceptional written and verbal communication skills; able to distil complex topics into concise, executive ready materials. Experience preparing papers and packs for executive committees, boards or regulatory bodies. Organisation, Governance & Delivery Discipline Strong experience establishing and running governance forums, operating rhythms and decision making structures. Excellent organisational skills with the ability to manage multiple parallel priorities, often under tight timelines. High attention to detail combined with the ability to see the bigger picture. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job related duties as reasonably requested by your manager. Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you're excited about this role but your past experience doesn't perfectly align we'd still encourage you to apply.
Feb 23, 2026
Full time
Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures. We are seeking a Vice President & Business Manager to serve as a strategic partner to the Chief Information Officer (CIO) who helps lead and orchestrate the firm's Operating Platform across Core Portfolio Management, Data Operations & Portfolio Analytics, Technology & Change departments. The role shapes and drives the firm's multi year platform innovation strategy, facilitates the portfolio of change initiatives, and ensures effective governance and execution of the firm's operating model. The Vice President & Business Manager coordinates senior stakeholder engagement, drives partnership across the Operating Platform leadership team, prepares high quality executive materials for internal and external audiences, oversees key KPIs and risks, and leads special projects, while helping build the organizational culture needed for platform innovation. Key Responsibilities Strategic Partner to the Chief Information Officer Act as a trusted advisor and sounding board to the Chief Information Officer on strategy, priorities and key decisions that need to be made across the Operating Platform. Shape and maintain the Operating Platform's multi year strategy and roadmap, ensuring alignment with the firm's overall business strategy. Prepare briefing packs, decision papers and recommendations for Executive Committee, Operating Committee, Board and key governance forums. Planning, Prioritisation & Governance Lead annual and quarterly planning processes for the Operating Platform (OKRs, KPIs, budget and headcount planning). Support prioritisation of initiatives across Technology, Change, Data & Analytics and Core Portfolio Management, balancing capacity, risk and value. Design and manage governance routines (steering committees, portfolio boards, risk forums), ensuring effective decision making and clear accountability. Executive Communications & Stakeholder Management Create clear, compelling materials for internal and external audiences (ExCo, Board, Limited Partners, General Partners, regulators, auditors and conferences). Coordinate Chief Information Officer communications, including town halls, leadership off sites, newsletters and key announcements. Build strong relationships with senior stakeholders across the Operating Platform, Investments, Investor Relations & Other Corporate Functions (Finance, Risk & Compliance, HR). Establish and facilitate the Operating Platform leadership team rhythm (meetings, off sites, workshops), ensuring agendas are focused and outcomes actionable. Drive follow up on key actions, decisions and commitments from leadership forums. Support organisational design, role clarity and ways of working for teams within Technology, Change, Data & Analytics and Core Portfolio Management. Data Driven Decision Making & Performance Management Define and track key performance metrics for the Operating Platform (e.g., delivery performance, service stability, risk indicators, data quality). Produce management information and dashboards that provide insight on performance, risk and capacity, and support evidence based decisions. Support the Chief Information Officer in ensuring regulatory, security and operational risk requirements are embedded in plans and execution. Partner closely with the Change team, ensuring dependencies, risks and benefits are understood and managed by all stakeholders. Partner with project/program managers to ensure escalated issues are being actioned by leadership teams. People, Culture & Talent Initiatives Partner with HR and Operating Platform leaders on talent, succession, engagement and capability building initiatives. Help drive a culture of collaboration, accountability, continuous improvement and client centricity across the Operating Platform. Special Projects & Ad Hoc Initiatives Lead or coordinate high priority, cross functional projects on behalf of the Chief Information Officer (e.g., operating model changes, vendor strategy, major platform implementations). Conduct targeted research, benchmarking and options analysis to support strategic decisions. Knowledge and Experience Required Leadership, Judgement & Personal Attributes High degree of discretion, integrity and sound judgement, with experience handling sensitive and confidential information. Resilient, proactive and comfortable working in a fast paced, evolving environment. Collaborative, low ego style with the confidence to challenge constructively and offer honest feedback. Self starter who takes ownership, anticipates needs and drives initiatives through to completion. Industry & Functional Background Significant experience in investment management with familiarity of private markets investing. Strong understanding of: Investment Operations, Data & Analytics, Private Markets Technology and Change & Transformation best practices. Prior experience in a Chief of Staff role or as a manager in a Strategy or Change/Transformation department or as a manager within a consulting firm supporting C level or function head executives. Demonstrated track record of shaping and delivering complex, cross functional initiatives. Experience with strategic planning, change management and benefits realisation in a multi stakeholder environment. Familiarity with modern delivery approaches (e.g., Agile/iterative delivery, product operating models) and how they intersect with traditional project governance. Comfortable engaging on topics such as enterprise technology platforms, agentic AI workflows, data architecture, analytical content creation, and operating models for private markets investment businesses. Ability to interpret and challenge technology, data and change proposals, risks and business cases. Strong analytical skills, able to interpret data. Stakeholder Management & Communication Demonstrated high emotional intelligence, with the ability to navigate complex interpersonal dynamics and build strong, trust based relationships across all levels. Strong influencing skills, with the ability to navigate competing priorities and facilitate effective decision making. Exceptional listener with the ability to distil insights and move work forward even when information is limited or ambiguous. Exceptional written and verbal communication skills; able to distil complex topics into concise, executive ready materials. Experience preparing papers and packs for executive committees, boards or regulatory bodies. Organisation, Governance & Delivery Discipline Strong experience establishing and running governance forums, operating rhythms and decision making structures. Excellent organisational skills with the ability to manage multiple parallel priorities, often under tight timelines. High attention to detail combined with the ability to see the bigger picture. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job related duties as reasonably requested by your manager. Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you're excited about this role but your past experience doesn't perfectly align we'd still encourage you to apply.
Kinlys Global Services
Sunbury-on-thames, Middlesex
Role: People Business Partner Contract Type: Full-time, Permanent Location: Sunbury-upon-Thames, UK (hybrid working is available, allowing for a mix of office/home working) Salary: To £70,000 (depending on experience), plus company benefits Please note - we will only be accepting direct applications and will not be engaging any recruitment agency Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40 years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world. It is an exciting time at Yorktel-Kinly, as our transformation across the business continues. As a result, we have new opportunities for Human Resource professionals to join our highly collaborative team, to assist the business in our new era. We now have an opportunity for a proven HR / People Business Partner, to join us, to act as a strategic and operational partner to defined client groups across the UK-Region. Working closely with leaders and colleagues "on the front line", the role provides commercially focused, pragmatic advice and support across the full people lifecycle including talent management, employee relations, organisational development, performance, reward, and culture. The Business Partner plays a key role in embedding and advancing Yorktel-Kinly's people strategy, ensuring people programmes, policies, and practices are aligned to both local business needs and Kinly's global people and business objectives. Key responsibilities: Strategic Business Partnering Partner with extended management teams to develop and implement people strategies that support business growth, transformation, and performance Act as a trusted advisor on organisational and people-related matters, offering insight, challenge and solution-focused recommendations Translate business plans into effective people plans, supporting workforce planning, organisational design and capability development Provide thought leadership on people and culture initiatives, ensuring consistency with Yorktel-Kinly's values and strategic direction People Operations & Employee Relations Provide end-to-end people support for agreed departments and cost centres across the UK region offices Manage complex employee relations matters, including disciplinary and grievance processes (up to and including dismissal), redundancy scenarios and performance management cases Lead investigations and hearings in line with policy, best practice and employment legislation Support dispute resolution and coach managers to manage issues effectively and consistently Leadership & Team Management Work closely with the Head of People and Global People Director, collaborating with other People Business Partners and the broader People team Lead, manage and develop a small People team including recruitment, objective setting, 1:1s, appraisals, and development planning Champion continuous improvement within the People function, identifying opportunities to enhance service delivery, processes and capability Actively support and promote the EUSA internship programme Talent, Performance & Development Coach and partner with managers to deliver effective performance management and employee development aligned to Yorktel-Kinly's annual performance review cycle Provide expertise in feedback, coaching, development planning and succession considerations Contribute to the design and delivery of people-led programmes across attraction, retention, learning & development, reward and engagement Support recruitment activity as required, including participation in senior or final-stage interviews within client groups Reward, Payroll & Data Work in close partnership with the Compensation & Benefits Manager to ensure accurate and timely processing of UK region payrolls Support administration of bonuses/variable pay, ensuring appropriate approvals and controls Ensure Finance is informed of payroll accruals, exceptional payments and relevant cost impacts Educate managers and employees on reward and compensation principles, including performance calibration and career progression Change, M&A & Organisational Effectiveness Lead and manage TUPE transfers in and out, ensuring legal compliance and a positive employee experience Support mergers, acquisitions and integration activity, working closely with senior stakeholders Provide change management support to leaders during periods of organisational transformation Engagement, Culture & Inclusion Support the Head of People and Global People Director in the delivery of employee engagement surveys and action planning Champion diversity, equality and inclusion, embedding best practice and ensuring compliance with policy and legislation Act as a role model for Yorktel-Kinly's values, promoting a positive and inclusive culture Skills and experience: Essential Proven experience in a senior HR / People role (e.g. HR Generalist, Specialist or Business Partner) within a fast-paced commercial environment Strong experience partnering with senior leaders and managing complex stakeholder relationships Demonstrable capability across the full HR remit, especially employee relations, organisational development, and change management Sound knowledge of UK employment law and HR best practice Experience leading and developing others, either directly or indirectly Ability to operate effectively at strategic, operational and tactical levels Strong commercial acumen and analytical capability Excellent communication skills, with the ability to adapt style to different audiences Resilient, pragmatic and comfortable working in ambiguity and change High integrity, with a strong commitment to compliance and Yorktel-Kinly's values Strong MS Office capability and experience using HRIS, ATS and LMS platforms Desirable Degree in Human Resources, Business Management or a related discipline CIPD Level 5 (or equivalent) If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements Equal Opportunities: Yorktel-Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.
Feb 23, 2026
Full time
Role: People Business Partner Contract Type: Full-time, Permanent Location: Sunbury-upon-Thames, UK (hybrid working is available, allowing for a mix of office/home working) Salary: To £70,000 (depending on experience), plus company benefits Please note - we will only be accepting direct applications and will not be engaging any recruitment agency Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40 years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world. It is an exciting time at Yorktel-Kinly, as our transformation across the business continues. As a result, we have new opportunities for Human Resource professionals to join our highly collaborative team, to assist the business in our new era. We now have an opportunity for a proven HR / People Business Partner, to join us, to act as a strategic and operational partner to defined client groups across the UK-Region. Working closely with leaders and colleagues "on the front line", the role provides commercially focused, pragmatic advice and support across the full people lifecycle including talent management, employee relations, organisational development, performance, reward, and culture. The Business Partner plays a key role in embedding and advancing Yorktel-Kinly's people strategy, ensuring people programmes, policies, and practices are aligned to both local business needs and Kinly's global people and business objectives. Key responsibilities: Strategic Business Partnering Partner with extended management teams to develop and implement people strategies that support business growth, transformation, and performance Act as a trusted advisor on organisational and people-related matters, offering insight, challenge and solution-focused recommendations Translate business plans into effective people plans, supporting workforce planning, organisational design and capability development Provide thought leadership on people and culture initiatives, ensuring consistency with Yorktel-Kinly's values and strategic direction People Operations & Employee Relations Provide end-to-end people support for agreed departments and cost centres across the UK region offices Manage complex employee relations matters, including disciplinary and grievance processes (up to and including dismissal), redundancy scenarios and performance management cases Lead investigations and hearings in line with policy, best practice and employment legislation Support dispute resolution and coach managers to manage issues effectively and consistently Leadership & Team Management Work closely with the Head of People and Global People Director, collaborating with other People Business Partners and the broader People team Lead, manage and develop a small People team including recruitment, objective setting, 1:1s, appraisals, and development planning Champion continuous improvement within the People function, identifying opportunities to enhance service delivery, processes and capability Actively support and promote the EUSA internship programme Talent, Performance & Development Coach and partner with managers to deliver effective performance management and employee development aligned to Yorktel-Kinly's annual performance review cycle Provide expertise in feedback, coaching, development planning and succession considerations Contribute to the design and delivery of people-led programmes across attraction, retention, learning & development, reward and engagement Support recruitment activity as required, including participation in senior or final-stage interviews within client groups Reward, Payroll & Data Work in close partnership with the Compensation & Benefits Manager to ensure accurate and timely processing of UK region payrolls Support administration of bonuses/variable pay, ensuring appropriate approvals and controls Ensure Finance is informed of payroll accruals, exceptional payments and relevant cost impacts Educate managers and employees on reward and compensation principles, including performance calibration and career progression Change, M&A & Organisational Effectiveness Lead and manage TUPE transfers in and out, ensuring legal compliance and a positive employee experience Support mergers, acquisitions and integration activity, working closely with senior stakeholders Provide change management support to leaders during periods of organisational transformation Engagement, Culture & Inclusion Support the Head of People and Global People Director in the delivery of employee engagement surveys and action planning Champion diversity, equality and inclusion, embedding best practice and ensuring compliance with policy and legislation Act as a role model for Yorktel-Kinly's values, promoting a positive and inclusive culture Skills and experience: Essential Proven experience in a senior HR / People role (e.g. HR Generalist, Specialist or Business Partner) within a fast-paced commercial environment Strong experience partnering with senior leaders and managing complex stakeholder relationships Demonstrable capability across the full HR remit, especially employee relations, organisational development, and change management Sound knowledge of UK employment law and HR best practice Experience leading and developing others, either directly or indirectly Ability to operate effectively at strategic, operational and tactical levels Strong commercial acumen and analytical capability Excellent communication skills, with the ability to adapt style to different audiences Resilient, pragmatic and comfortable working in ambiguity and change High integrity, with a strong commitment to compliance and Yorktel-Kinly's values Strong MS Office capability and experience using HRIS, ATS and LMS platforms Desirable Degree in Human Resources, Business Management or a related discipline CIPD Level 5 (or equivalent) If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements Equal Opportunities: Yorktel-Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.
A unique and rewarding opportunity has arisen for an experienced and passionate leader to head up a Post-16 outreach provision within a forward-thinking, specialist independent education provider in East London. The setting is dedicated to delivering transformative outcomes through inclusive, therapeutic, and personalised education supporting neurodiverse young people, particularly those with Autism Spectrum Condition (ASC) and/or Social, Emotional and Mental Health (SEMH) needs. As Post-16 Lead Teacher, you will play a key role in leading a bespoke, accredited curriculum that builds independence, emotional resilience, and employability. Reporting directly to senior leadership, you ll oversee both strategic development and day-to-day delivery of a curriculum tailored to individual needs, supporting clear pathways into adulthood, further education, training, employment, and independent living. Key Responsibilities: Curriculum & Learning Design, lead and evaluate an outcomes-focused post-16 curriculum aligned with EHCP and Preparation for Adulthood (PfA) outcomes. Deliver and coordinate a personalised timetable, including Functional Skills (English, Maths, ICT), vocational subjects and enterprise education. Ensure qualifications (ASDAN, BTEC, Entry-Level Functional Skills) are appropriate to individual learner pathways. Promote enrichment, community engagement, volunteering, and enterprise projects. Embed trauma-informed and therapeutic strategies throughout the provision. Leadership & Management Lead the post-16 team, setting high standards and ensuring accountability for student progress. Model exemplary teaching and deliver high-quality lessons when required. Work collaboratively with therapists, support staff, families, and external partners. Lead and support professional development, coaching, and mentoring. Student Development & Wellbeing Promote independence and life skills through tailored opportunities both in and beyond the classroom. Act as a key worker, maintaining strong relationships and championing student voice. Lead transition planning, including work experience, college preparation, and careers advice (Gatsby Benchmarks). Support emotional and behavioural regulation with dignity and respect. Safeguarding & Administration Maintain accurate records on progress, attainment, wellbeing, and attendance. Contribute to EHCP reviews, reports, and transition planning. Ensure full compliance with internal policies and external regulatory requirements (Ofsted, SEND Code of Practice). Qualifications & Experience Qualified Teacher Status (QTS/QTLS or equivalent). Extensive experience in Post-16 and/or SEND education. Proven track record of curriculum development and leadership. Deep understanding of ASC, SEMH, and trauma-informed practices. Strong knowledge of Functional Skills, vocational learning, and accreditation pathways. Exceptional communication, leadership, and interpersonal skills. A genuine commitment to inclusive, student-centred education. Salary : £47,000 - £55,000 per annum (Dependent on experience) If this role aligns with your values and experience, please contact Integrity Education Solutions to express your interest. Integrity Education Solutions is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS checks and satisfactory references
Feb 22, 2026
Full time
A unique and rewarding opportunity has arisen for an experienced and passionate leader to head up a Post-16 outreach provision within a forward-thinking, specialist independent education provider in East London. The setting is dedicated to delivering transformative outcomes through inclusive, therapeutic, and personalised education supporting neurodiverse young people, particularly those with Autism Spectrum Condition (ASC) and/or Social, Emotional and Mental Health (SEMH) needs. As Post-16 Lead Teacher, you will play a key role in leading a bespoke, accredited curriculum that builds independence, emotional resilience, and employability. Reporting directly to senior leadership, you ll oversee both strategic development and day-to-day delivery of a curriculum tailored to individual needs, supporting clear pathways into adulthood, further education, training, employment, and independent living. Key Responsibilities: Curriculum & Learning Design, lead and evaluate an outcomes-focused post-16 curriculum aligned with EHCP and Preparation for Adulthood (PfA) outcomes. Deliver and coordinate a personalised timetable, including Functional Skills (English, Maths, ICT), vocational subjects and enterprise education. Ensure qualifications (ASDAN, BTEC, Entry-Level Functional Skills) are appropriate to individual learner pathways. Promote enrichment, community engagement, volunteering, and enterprise projects. Embed trauma-informed and therapeutic strategies throughout the provision. Leadership & Management Lead the post-16 team, setting high standards and ensuring accountability for student progress. Model exemplary teaching and deliver high-quality lessons when required. Work collaboratively with therapists, support staff, families, and external partners. Lead and support professional development, coaching, and mentoring. Student Development & Wellbeing Promote independence and life skills through tailored opportunities both in and beyond the classroom. Act as a key worker, maintaining strong relationships and championing student voice. Lead transition planning, including work experience, college preparation, and careers advice (Gatsby Benchmarks). Support emotional and behavioural regulation with dignity and respect. Safeguarding & Administration Maintain accurate records on progress, attainment, wellbeing, and attendance. Contribute to EHCP reviews, reports, and transition planning. Ensure full compliance with internal policies and external regulatory requirements (Ofsted, SEND Code of Practice). Qualifications & Experience Qualified Teacher Status (QTS/QTLS or equivalent). Extensive experience in Post-16 and/or SEND education. Proven track record of curriculum development and leadership. Deep understanding of ASC, SEMH, and trauma-informed practices. Strong knowledge of Functional Skills, vocational learning, and accreditation pathways. Exceptional communication, leadership, and interpersonal skills. A genuine commitment to inclusive, student-centred education. Salary : £47,000 - £55,000 per annum (Dependent on experience) If this role aligns with your values and experience, please contact Integrity Education Solutions to express your interest. Integrity Education Solutions is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS checks and satisfactory references
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team owns the GTM partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partners to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings. What you'll do As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe's engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises' financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they clearly understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be the like of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms. Responsibilities Define and build a scalable program to engage these firms individually and broadly. Engage firms to create thought leadership exchange and deep awareness of Stripe. Define Metrics for success, iterating overtime as we learn what works. Strategically engage internal subject matter experts and resources to timely support partners requests. Define incentives program specific for payment advisors that accounts for their role as agnostic advisors. Engage with Stripe marketing, analyst and industry leaders. Develop and evolve this new role for the A&C organization. Present innovative payments solutions to partners and their clients including stablecoins and agentic. Organize and execute Periodical Business Reviews with each partner Ensure business development targets are met through these partners Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities Who you are 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Proven experience leading complex payment and related projects including implementation and optimization. Experience working with payment advisory firms A proven ability to build collaborative working relationships with cross-functional teams The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes. Excellent presentation skills and demonstrated public speaking experience. Excellent verbal and written communication skills. Preferred requirements Previous/current use of Stripe products. Industry experience in Retail, Hospitality, Insurance, Media, Healthcare. Management experience, leading global teams (direct and indirect). Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is £90,300 - £135,500. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Feb 22, 2026
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team owns the GTM partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partners to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings. What you'll do As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe's engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises' financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they clearly understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be the like of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms. Responsibilities Define and build a scalable program to engage these firms individually and broadly. Engage firms to create thought leadership exchange and deep awareness of Stripe. Define Metrics for success, iterating overtime as we learn what works. Strategically engage internal subject matter experts and resources to timely support partners requests. Define incentives program specific for payment advisors that accounts for their role as agnostic advisors. Engage with Stripe marketing, analyst and industry leaders. Develop and evolve this new role for the A&C organization. Present innovative payments solutions to partners and their clients including stablecoins and agentic. Organize and execute Periodical Business Reviews with each partner Ensure business development targets are met through these partners Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities Who you are 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Proven experience leading complex payment and related projects including implementation and optimization. Experience working with payment advisory firms A proven ability to build collaborative working relationships with cross-functional teams The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes. Excellent presentation skills and demonstrated public speaking experience. Excellent verbal and written communication skills. Preferred requirements Previous/current use of Stripe products. Industry experience in Retail, Hospitality, Insurance, Media, Healthcare. Management experience, leading global teams (direct and indirect). Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is £90,300 - £135,500. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Feb 22, 2026
Full time
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Chief Information Officer, Defence Intelligence - Ministry of Defence - SCS1 London or RAF Wyton, Huntingdon. Location and working arrangements can be flexible within reason; for example, working or being based at other large/main Defence sites About the job Job summary This role reports to the Director Strategy and Enterprise in Defence Intelligence (DI) and is responsible for the provision of effective information technology strategy for Defence Intelligence, and for understanding progress/performance against that strategy. The Chief Information Officer (CIO) is responsible for the maintenance and smooth operation of current IT systems and transition away from legacy systems, and for cyber security. The Chief Information Officer, Defence Intelligence is accountable to MOD CIO for effective leadership of the Digital Function in DI, and coordination and support to wider functional objectives across MOD. Dr Naomi Roberts, Director Strategy and Enterprise, Defence Intelligence will be offering an online Q&A session on Wednesday 25 February :00-11:00 to give an overview of the role and welcome any questions you may have. Candidates can access the meeting by clicking here. If you have any issues accessing the session, please contact: To oversee the reliable daily delivery of the right information technology products and services to users and to the business that give us advantage over our adversaries; To understand the wider technology landscape in use and planned across MOD, wider UK Government and by our partners and allies, and find opportunities to collaborate and integrate; On behalf of the Director, to continuously evaluate and evolve DI's technology and data blueprint which provides the headmarks for multiple multi-million pound delivery programmes, to ensure the blueprint enables us to pull through innovation that will give us advantage; and to understand how the programmes are delivering against the blueprint; To advise the Director on investment decisions in technology and data for DI; To assure and coordinate cyber and information security for DI; To represent DI and provide thought leadership on information technology in MOD, cross government and international forums; To lead the digital function within Defence Intelligence, coordinating and cohering with wider digital functional leads across MOD, and delivering priority functional objectives according to the direction of MOD Chief Information Officer; To provide oversight of the design and implementation of continuous improvements to our technology, wherever possible using our partners' and allies' solutions. It is a highly complex landscape, with delivery through multiple large programmes owned elsewhere. Person specification The successful candidate must be able to demonstrate their experience and skills against the following essential criteria: Have experience of collective leadership across and between organisations to achieved shared outcomes; Be a strategic thinker, with experience of successfully building, leading and implementing a digital strategy at scale; Be a trusted technology adviser, and have experience of advising senior colleagues, managing complex situations, and communicating complex technology concepts effectively; Have experience of leading and managing digital teams during a period of transformation; Be a visible, credible leader and have leadership presence in both internal and external contexts; and Have a good understanding of evolving trends in digital and what it could mean for the Defence enterprise. Technical Essential Criteria; Membership of a professional body (e.g. BCS). Desirable criteria may be used in the event of a strong field of candidates when there is a need to distinguish between candidates. This will be as a second sift, after the essential criteria has been considered: Experienceof Agile development combined with a detailed knowledge of package software solutions, bespoke build and software integration; Experience of implementing cyber security and Data Protection best practice
Feb 22, 2026
Full time
Chief Information Officer, Defence Intelligence - Ministry of Defence - SCS1 London or RAF Wyton, Huntingdon. Location and working arrangements can be flexible within reason; for example, working or being based at other large/main Defence sites About the job Job summary This role reports to the Director Strategy and Enterprise in Defence Intelligence (DI) and is responsible for the provision of effective information technology strategy for Defence Intelligence, and for understanding progress/performance against that strategy. The Chief Information Officer (CIO) is responsible for the maintenance and smooth operation of current IT systems and transition away from legacy systems, and for cyber security. The Chief Information Officer, Defence Intelligence is accountable to MOD CIO for effective leadership of the Digital Function in DI, and coordination and support to wider functional objectives across MOD. Dr Naomi Roberts, Director Strategy and Enterprise, Defence Intelligence will be offering an online Q&A session on Wednesday 25 February :00-11:00 to give an overview of the role and welcome any questions you may have. Candidates can access the meeting by clicking here. If you have any issues accessing the session, please contact: To oversee the reliable daily delivery of the right information technology products and services to users and to the business that give us advantage over our adversaries; To understand the wider technology landscape in use and planned across MOD, wider UK Government and by our partners and allies, and find opportunities to collaborate and integrate; On behalf of the Director, to continuously evaluate and evolve DI's technology and data blueprint which provides the headmarks for multiple multi-million pound delivery programmes, to ensure the blueprint enables us to pull through innovation that will give us advantage; and to understand how the programmes are delivering against the blueprint; To advise the Director on investment decisions in technology and data for DI; To assure and coordinate cyber and information security for DI; To represent DI and provide thought leadership on information technology in MOD, cross government and international forums; To lead the digital function within Defence Intelligence, coordinating and cohering with wider digital functional leads across MOD, and delivering priority functional objectives according to the direction of MOD Chief Information Officer; To provide oversight of the design and implementation of continuous improvements to our technology, wherever possible using our partners' and allies' solutions. It is a highly complex landscape, with delivery through multiple large programmes owned elsewhere. Person specification The successful candidate must be able to demonstrate their experience and skills against the following essential criteria: Have experience of collective leadership across and between organisations to achieved shared outcomes; Be a strategic thinker, with experience of successfully building, leading and implementing a digital strategy at scale; Be a trusted technology adviser, and have experience of advising senior colleagues, managing complex situations, and communicating complex technology concepts effectively; Have experience of leading and managing digital teams during a period of transformation; Be a visible, credible leader and have leadership presence in both internal and external contexts; and Have a good understanding of evolving trends in digital and what it could mean for the Defence enterprise. Technical Essential Criteria; Membership of a professional body (e.g. BCS). Desirable criteria may be used in the event of a strong field of candidates when there is a need to distinguish between candidates. This will be as a second sift, after the essential criteria has been considered: Experienceof Agile development combined with a detailed knowledge of package software solutions, bespoke build and software integration; Experience of implementing cyber security and Data Protection best practice
Director, Workday Recruiting and Onboarding FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. There has never been a more exciting time to join our organization as we continue our Human Resources transformation journey and elevate our HR technology capabilities to new heights. Are you ready to make your impact? About The Role The Director of Workday Recruiting and Onboarding serves as the enterprise owner of the platform, accountable for architecture, strategy, and lifecycle management of these modules. The role initially leads successful implementation delivery and transition into long term optimization, governance, and continuous innovation. This leader combines deep technical expertise with strategic vision to drive scalable, high impact HR technology solutions that enhance operational performance and user experience across the organization. Success in this role requires close partnership with HR, IT, and business leadership to translate complex requirements into resilient system design and sustainable processes. The ideal candidate will bring: A strong commitment to continuous improvement, championing best in class system experiences through thoughtful architecture, configuration, and process design. Demonstrated ability to anticipate, analyze, and architect solutions for complex HR and technology challenges in an enterprise environment. Advanced program, project, and change leadership skills, with a track record of aligning diverse stakeholders and driving large scale initiatives to completion. What You'll Do Serve as enterprise technical owner and subject matter authority for Workday Recruiting and Onboarding, ensuring architecture, configuration, and system design align with business strategy. Define and execute the strategic roadmap, driving feature adoption, integrations, and platform optimization across the Workday modules under their responsibility. Execute and lead complex configuration, enhancement, and automation initiatives to improve scalability, system performance, and user experience. Evaluate current state processes and architecture to deliver innovative, best practice solutions that streamline operations and support growth. Partner with HR and cross functional leadership to influence enterprise HR technology decisions and translate business needs into technical solutions. Oversee delivery of cross functional projects, ensuring governance, quality standards, and architectural consistency. Manage vendor and third party solution relationships to ensure reliable, secure, and strategically aligned service delivery. Establish governance and performance monitoring practices to maintain system integrity, data quality, and operational health. Provide expert consultation on escalated technical challenges and architectural decisions. Lead and mentor technical staff to build scalable delivery capability and continuous improvement. What You Will Need To Succeed Basic Qualifications Bachelor's degree in related field (Information Systems, HR, Business Administration, or similar) 8+ years of experience in HR Systems / HR Operations roles Workday certification(s) Preferred Qualifications Advanced functional and technical expertise in Workday Core HCM, Recruiting, and Onboarding, including architecture design, configuration strategy, business process framework, and integrations. Demonstrated success driving HR technology process improvement, automation, and system modernization initiatives. Experience managing complex vendor and partner relationships, including Workday and third party solution providers. Strong knowledge of Workday Recruiting partner technologies (e.g., Paradox, eSkill, HiredScore) and integration best practices. Experience operating in a global, matrixed environment with multiple stakeholders and competing priorities. Executive level communication and influence skills, with the ability to align senior leadership around technical and business decisions. Track record of building high trust cross functional partnerships to deliver enterprise technology outcomes. Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer market competitive benefits (including pension), gym and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 4 - Tier 1
Feb 22, 2026
Full time
Director, Workday Recruiting and Onboarding FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. There has never been a more exciting time to join our organization as we continue our Human Resources transformation journey and elevate our HR technology capabilities to new heights. Are you ready to make your impact? About The Role The Director of Workday Recruiting and Onboarding serves as the enterprise owner of the platform, accountable for architecture, strategy, and lifecycle management of these modules. The role initially leads successful implementation delivery and transition into long term optimization, governance, and continuous innovation. This leader combines deep technical expertise with strategic vision to drive scalable, high impact HR technology solutions that enhance operational performance and user experience across the organization. Success in this role requires close partnership with HR, IT, and business leadership to translate complex requirements into resilient system design and sustainable processes. The ideal candidate will bring: A strong commitment to continuous improvement, championing best in class system experiences through thoughtful architecture, configuration, and process design. Demonstrated ability to anticipate, analyze, and architect solutions for complex HR and technology challenges in an enterprise environment. Advanced program, project, and change leadership skills, with a track record of aligning diverse stakeholders and driving large scale initiatives to completion. What You'll Do Serve as enterprise technical owner and subject matter authority for Workday Recruiting and Onboarding, ensuring architecture, configuration, and system design align with business strategy. Define and execute the strategic roadmap, driving feature adoption, integrations, and platform optimization across the Workday modules under their responsibility. Execute and lead complex configuration, enhancement, and automation initiatives to improve scalability, system performance, and user experience. Evaluate current state processes and architecture to deliver innovative, best practice solutions that streamline operations and support growth. Partner with HR and cross functional leadership to influence enterprise HR technology decisions and translate business needs into technical solutions. Oversee delivery of cross functional projects, ensuring governance, quality standards, and architectural consistency. Manage vendor and third party solution relationships to ensure reliable, secure, and strategically aligned service delivery. Establish governance and performance monitoring practices to maintain system integrity, data quality, and operational health. Provide expert consultation on escalated technical challenges and architectural decisions. Lead and mentor technical staff to build scalable delivery capability and continuous improvement. What You Will Need To Succeed Basic Qualifications Bachelor's degree in related field (Information Systems, HR, Business Administration, or similar) 8+ years of experience in HR Systems / HR Operations roles Workday certification(s) Preferred Qualifications Advanced functional and technical expertise in Workday Core HCM, Recruiting, and Onboarding, including architecture design, configuration strategy, business process framework, and integrations. Demonstrated success driving HR technology process improvement, automation, and system modernization initiatives. Experience managing complex vendor and partner relationships, including Workday and third party solution providers. Strong knowledge of Workday Recruiting partner technologies (e.g., Paradox, eSkill, HiredScore) and integration best practices. Experience operating in a global, matrixed environment with multiple stakeholders and competing priorities. Executive level communication and influence skills, with the ability to align senior leadership around technical and business decisions. Track record of building high trust cross functional partnerships to deliver enterprise technology outcomes. Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer market competitive benefits (including pension), gym and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 4 - Tier 1
Chief Executive Officer - Our clients are seeking a Chief Executive Officer based in Ipswich, Suffolk with travel across Suffolk, and occasional home working. Why this company? This organisation is not just a charity - they are also a social enterprise with a powerful mission. They are dedicated to supporting individuals facing homelessness, who run the risk of homelessness or suffer from social isolation. Their mission transcends traditional support; they offer a community where people can not only find shelter but also purpose and opportunity through meaningful work. This charity is headquartered in Ipswich with operations in Felixstowe and Woodbridge. Although an independently run organisation, it is also a federation member which in turn is part of a global movement. The package for this full time and permanent role comprises: Salary: Competitive salary of £55,000 - £60,000 per annum (depending on experience) Holiday: 25 days holiday, plus Bank Holidays Employer Pension contributions of 3% About the role: As Chief Executive Officer , you will take over from the highly successful founder, who has, over the last 10 years, built this charity from scratch to be a much respected organisation. You will have imagination and vision to develop the charity's strategy delivering support across the county. You will be responsible for managing the team that delivers services to those most in need as well as managing the social enterprises which in part fund the organisation and in part give those who need it, the means to get back on their feet. Although in a sound financial position, the successful candidate will consolidate existing income generation, identify new sources of funding and generate new revenue streams. Main duties and responsibilities: Lead the development and delivery of the charity's strategic and operational plans, aligning mission, companion support and social enterprise performance. Provide inclusive and empowering leadership to staff and volunteers, fostering a positive workplace culture and strong on-site presence. Oversee governance, safeguarding, financial sustainability, legal compliance and effective risk management. Drive diverse fundraising strategies, including grants, individual giving and enterprise income, to support long-term organisational sustainability. Act as the public face of the charity, building influential relationships with funders, media, local authorities and the wider sector. About you: As their new Chief Executive Officer , you will be a compassionate, hands-on leader with a strong understanding of the importance of culture within an organisation. With a proven track record in securing and growing grant funding, you bring a wealth of leadership experience, ideally from the charity or social enterprise sector. Your emotional intelligence and ability to build genuine relationships within the organisation and the community are key attributes that will inspire trust and collaboration. As Chief Executive Officer you will possess financial literacy relevant to managing charity budgets and are well-versed in issues concerning homelessness and social isolation. You lead with integrity and warmth, ready to face challenges with resilience and creativity. If you are results-driven individual that thrives in fast-paced environment and with the ability to consistently deliver high-impact marketing initiatives, we want to hear from you If you have the relevant skills and experience to become our new Chief Executive Officer, please send your CV and a covering letter. Initial screening interviews will be held before 10th July 2025. First interviews with a panel of Trustees be held in person in Ipswich on Monday 14th July. Final interviews will take place on the afternoon of Monday 21st July. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Feb 22, 2026
Full time
Chief Executive Officer - Our clients are seeking a Chief Executive Officer based in Ipswich, Suffolk with travel across Suffolk, and occasional home working. Why this company? This organisation is not just a charity - they are also a social enterprise with a powerful mission. They are dedicated to supporting individuals facing homelessness, who run the risk of homelessness or suffer from social isolation. Their mission transcends traditional support; they offer a community where people can not only find shelter but also purpose and opportunity through meaningful work. This charity is headquartered in Ipswich with operations in Felixstowe and Woodbridge. Although an independently run organisation, it is also a federation member which in turn is part of a global movement. The package for this full time and permanent role comprises: Salary: Competitive salary of £55,000 - £60,000 per annum (depending on experience) Holiday: 25 days holiday, plus Bank Holidays Employer Pension contributions of 3% About the role: As Chief Executive Officer , you will take over from the highly successful founder, who has, over the last 10 years, built this charity from scratch to be a much respected organisation. You will have imagination and vision to develop the charity's strategy delivering support across the county. You will be responsible for managing the team that delivers services to those most in need as well as managing the social enterprises which in part fund the organisation and in part give those who need it, the means to get back on their feet. Although in a sound financial position, the successful candidate will consolidate existing income generation, identify new sources of funding and generate new revenue streams. Main duties and responsibilities: Lead the development and delivery of the charity's strategic and operational plans, aligning mission, companion support and social enterprise performance. Provide inclusive and empowering leadership to staff and volunteers, fostering a positive workplace culture and strong on-site presence. Oversee governance, safeguarding, financial sustainability, legal compliance and effective risk management. Drive diverse fundraising strategies, including grants, individual giving and enterprise income, to support long-term organisational sustainability. Act as the public face of the charity, building influential relationships with funders, media, local authorities and the wider sector. About you: As their new Chief Executive Officer , you will be a compassionate, hands-on leader with a strong understanding of the importance of culture within an organisation. With a proven track record in securing and growing grant funding, you bring a wealth of leadership experience, ideally from the charity or social enterprise sector. Your emotional intelligence and ability to build genuine relationships within the organisation and the community are key attributes that will inspire trust and collaboration. As Chief Executive Officer you will possess financial literacy relevant to managing charity budgets and are well-versed in issues concerning homelessness and social isolation. You lead with integrity and warmth, ready to face challenges with resilience and creativity. If you are results-driven individual that thrives in fast-paced environment and with the ability to consistently deliver high-impact marketing initiatives, we want to hear from you If you have the relevant skills and experience to become our new Chief Executive Officer, please send your CV and a covering letter. Initial screening interviews will be held before 10th July 2025. First interviews with a panel of Trustees be held in person in Ipswich on Monday 14th July. Final interviews will take place on the afternoon of Monday 21st July. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Overview Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. As the Head of Contract Logistics, you will lead the company's expansion beyond last-mile delivery into the broader contract logistics and fulfillment space. Your mission is to build and scale a competitive, market-fit logistics offering - encompassing warehousing, fulfillment, and value-added logistics - that complements our existing last-mile network and strengthens our position as an end-to-end logistics partner. This role is highly commercial and product-focused, requiring a strategic thinker who understands both market demand and operational realities. You'll be responsible for shaping the product strategy, building scalable solutions, driving customer acquisition, and ensuring commercial success. Responsibilities Strategy & Market Development Define the contract logistics growth strategy, focusing on markets and customer segments where our last-mile strengths create a competitive edge. Identify and prioritize new product opportunities (e.g., B2B warehousing, e-commerce fulfillment, value-added services) that align with customer needs and regional trends. Develop and articulate a clear value proposition that differentiates our end-to-end logistics capability in the market. Build strategic partnerships (e.g., with technology vendors, warehouse operators, or automation providers) to accelerate capability building. Product & Solution Design Act as the product owner for the contract logistics portfolio - designing, piloting, and scaling solutions that achieve product-market fit. Translate customer requirements into modular and standardized product offerings that are commercially viable and operationally scalable. Work closely with operations, technology, and finance teams to ensure solutions balance service quality, cost efficiency, and profitability. Oversee the continuous improvement and innovation of processes, automation, and technology integration. Commercial Leadership Own the P&L for the contract logistics business, ensuring strong revenue growth and healthy margins. Lead commercial go-to-market efforts: pricing, proposals, solution design, and customer acquisition. Partner with the sales team to develop compelling proposals and bids for enterprise clients. Build long-term customer relationships and ensure strong retention through high service quality and responsiveness. Qualifications Experience/Skills Required: 8-10 years in logistics, with experience in end-to-end contract logistics. Proven ability to pilot, test, and scale commercially viable and operationally sound solutions. Understanding of Southeast Asian markets - including local infrastructure, regulations, and customer expectations. Strong business acumen and understanding of contract logistics economics. Strategic market assessment - identifying gaps, white spaces, and scalable opportunities. Solution selling - ability to translate complex logistics needs into structured proposals. Negotiation and influencing skills with enterprise clients. Financial literacy - ability to interpret and manage P&L, ROI, and pricing models. Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the "Notice") and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the "Company") for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
Feb 21, 2026
Full time
Overview Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. As the Head of Contract Logistics, you will lead the company's expansion beyond last-mile delivery into the broader contract logistics and fulfillment space. Your mission is to build and scale a competitive, market-fit logistics offering - encompassing warehousing, fulfillment, and value-added logistics - that complements our existing last-mile network and strengthens our position as an end-to-end logistics partner. This role is highly commercial and product-focused, requiring a strategic thinker who understands both market demand and operational realities. You'll be responsible for shaping the product strategy, building scalable solutions, driving customer acquisition, and ensuring commercial success. Responsibilities Strategy & Market Development Define the contract logistics growth strategy, focusing on markets and customer segments where our last-mile strengths create a competitive edge. Identify and prioritize new product opportunities (e.g., B2B warehousing, e-commerce fulfillment, value-added services) that align with customer needs and regional trends. Develop and articulate a clear value proposition that differentiates our end-to-end logistics capability in the market. Build strategic partnerships (e.g., with technology vendors, warehouse operators, or automation providers) to accelerate capability building. Product & Solution Design Act as the product owner for the contract logistics portfolio - designing, piloting, and scaling solutions that achieve product-market fit. Translate customer requirements into modular and standardized product offerings that are commercially viable and operationally scalable. Work closely with operations, technology, and finance teams to ensure solutions balance service quality, cost efficiency, and profitability. Oversee the continuous improvement and innovation of processes, automation, and technology integration. Commercial Leadership Own the P&L for the contract logistics business, ensuring strong revenue growth and healthy margins. Lead commercial go-to-market efforts: pricing, proposals, solution design, and customer acquisition. Partner with the sales team to develop compelling proposals and bids for enterprise clients. Build long-term customer relationships and ensure strong retention through high service quality and responsiveness. Qualifications Experience/Skills Required: 8-10 years in logistics, with experience in end-to-end contract logistics. Proven ability to pilot, test, and scale commercially viable and operationally sound solutions. Understanding of Southeast Asian markets - including local infrastructure, regulations, and customer expectations. Strong business acumen and understanding of contract logistics economics. Strategic market assessment - identifying gaps, white spaces, and scalable opportunities. Solution selling - ability to translate complex logistics needs into structured proposals. Negotiation and influencing skills with enterprise clients. Financial literacy - ability to interpret and manage P&L, ROI, and pricing models. Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the "Notice") and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the "Company") for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
About us Warrington Borough Council is a leading authority within the Northwest. The Facilities Cleaning business delivers a service to over 120 client buildings, operating 7 days a week at some locations and employing over 300 staff. The service operates in the main but not limited to Monday to Friday 7am to 9.30pm, plus weekends subject to contracts and business demands. The council understands that a motivated workforce is the most important factor for it to be successful and achieve its aims. It's vital that employees feel rewarded for their contribution. As a Warrington Borough Council employee, you will have the opportunity to develop both professionally and personally by undertaking relevant training opportunities, enjoy a comprehensive benefits package including competitive rates of pay and Local Government Pension Scheme along with access to employee discount scheme for national and local retailers. The role Vacancy type: Full Time (37 hours per week) Salary: £39,152 - £42,839 (Grade 8) (Local Government contributory pension and Warrington Rewards employee package) Office Location: (On site role) - Woolston Depot, Hawthorne Avenue, Woolston, Warrington, WA1 4AL The role whilst operating from a site-based office will require attending multiple sites and client premises. An opportunity has arisen for the newly developed position of Assistant Manager within the Facilities Cleaning team. This is a crucial role within a dynamic customer focused business in which you will be responsible for direct management of the day to day delivery of the cleaning service within but not limited to civic buildings, schools both maintained and academy and private enterprise, ensuring that cleaning is carried out in accordance with the commercial contract, defined cleaning specification and industry best practice standards. The successful candidate will be a self-motivated individual, having gained relevant industry experience. As a driven and flexible character you will be required to direct line manage Area Cleaning Supervisors and indirectly the wider cleaning team and operatives. You will need to ensure suitable arrangements have been put in place on a daily basis to cover all contracts, ensure commercial, health, safety and welfare business processes are developed and embedded, required documentation is retained and readily accessible, work place absence and attendance is robustly managed, deadlines are met on time and accurate, carry out training and performance reviews, conduct audits on compliance and standards and ensure recruitment meets needs. Facilities Cleaning is a service delivery business with a large client portfolio, the role requires the successful candidate to proactively engage with client representatives Business Managers and Heads of Establishments to ensure expectation and delivery are aligned. Working 37 hours Monday to Friday between the hours of 7am and 6pm in the main, however there may be occasions when you will need to work outside of these hours in the evenings and possible weekends due to business needs. You will work closely with the wider Fleet and Facilities Services team where a one team approach is crucial to success. What's needed? You will have Relevant experience in a related sector Extensive relevant business and office-based experience Flexibility with hours of delivery to accommodate business needs and operational hours Knowledge of relevant industry best practice standards BICS or City and Guilds or similar recognised industry trained Business/Management/Supervisory qualification A current UK category B driving licence is required and use of own vehicle with business use insurance, for which an essential car allowance and mileage reimbursement is paid Computer literate with high standard of numeracy, literacy and verbal skills Enhanced DBS will be required Ability to develop and gain new experience Ability and willingness to undertake training as directed by the organisation, some of which could require overnight stays and personal commitment to achieve A period of opportunity for completion of agreed and funded training can be provided for the right candidate if all essential criteria in the Person Specification are not initially met. Benefits As well as a competitive salary, working for us means you get: 26 days annual holiday - raising to 31 after 5 years of service (pro-rata) Access to our attractive and competitive benefits package Access to our Health & Wellbeing Programme Key Dates & Further Information The process will include application form, interview(s), task activity, proof of qualifications and validation of licence. Contact David Smith, Fleet and Facilities Manager, for an informal conversation. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. In accordance withHome Office guidance, successful candidates mustevidencetheir right to work in the UK before commencement of?employment. Sponsorship is not available for this role; therefore, you must have the right to work in the UK to be eligible for appointment. DBS clearance is required. Warrington Borough Council is a Disability Confident employer Woolston Depot, Hawthorne Avenue, Warrington, WA1 4AL
Feb 21, 2026
Full time
About us Warrington Borough Council is a leading authority within the Northwest. The Facilities Cleaning business delivers a service to over 120 client buildings, operating 7 days a week at some locations and employing over 300 staff. The service operates in the main but not limited to Monday to Friday 7am to 9.30pm, plus weekends subject to contracts and business demands. The council understands that a motivated workforce is the most important factor for it to be successful and achieve its aims. It's vital that employees feel rewarded for their contribution. As a Warrington Borough Council employee, you will have the opportunity to develop both professionally and personally by undertaking relevant training opportunities, enjoy a comprehensive benefits package including competitive rates of pay and Local Government Pension Scheme along with access to employee discount scheme for national and local retailers. The role Vacancy type: Full Time (37 hours per week) Salary: £39,152 - £42,839 (Grade 8) (Local Government contributory pension and Warrington Rewards employee package) Office Location: (On site role) - Woolston Depot, Hawthorne Avenue, Woolston, Warrington, WA1 4AL The role whilst operating from a site-based office will require attending multiple sites and client premises. An opportunity has arisen for the newly developed position of Assistant Manager within the Facilities Cleaning team. This is a crucial role within a dynamic customer focused business in which you will be responsible for direct management of the day to day delivery of the cleaning service within but not limited to civic buildings, schools both maintained and academy and private enterprise, ensuring that cleaning is carried out in accordance with the commercial contract, defined cleaning specification and industry best practice standards. The successful candidate will be a self-motivated individual, having gained relevant industry experience. As a driven and flexible character you will be required to direct line manage Area Cleaning Supervisors and indirectly the wider cleaning team and operatives. You will need to ensure suitable arrangements have been put in place on a daily basis to cover all contracts, ensure commercial, health, safety and welfare business processes are developed and embedded, required documentation is retained and readily accessible, work place absence and attendance is robustly managed, deadlines are met on time and accurate, carry out training and performance reviews, conduct audits on compliance and standards and ensure recruitment meets needs. Facilities Cleaning is a service delivery business with a large client portfolio, the role requires the successful candidate to proactively engage with client representatives Business Managers and Heads of Establishments to ensure expectation and delivery are aligned. Working 37 hours Monday to Friday between the hours of 7am and 6pm in the main, however there may be occasions when you will need to work outside of these hours in the evenings and possible weekends due to business needs. You will work closely with the wider Fleet and Facilities Services team where a one team approach is crucial to success. What's needed? You will have Relevant experience in a related sector Extensive relevant business and office-based experience Flexibility with hours of delivery to accommodate business needs and operational hours Knowledge of relevant industry best practice standards BICS or City and Guilds or similar recognised industry trained Business/Management/Supervisory qualification A current UK category B driving licence is required and use of own vehicle with business use insurance, for which an essential car allowance and mileage reimbursement is paid Computer literate with high standard of numeracy, literacy and verbal skills Enhanced DBS will be required Ability to develop and gain new experience Ability and willingness to undertake training as directed by the organisation, some of which could require overnight stays and personal commitment to achieve A period of opportunity for completion of agreed and funded training can be provided for the right candidate if all essential criteria in the Person Specification are not initially met. Benefits As well as a competitive salary, working for us means you get: 26 days annual holiday - raising to 31 after 5 years of service (pro-rata) Access to our attractive and competitive benefits package Access to our Health & Wellbeing Programme Key Dates & Further Information The process will include application form, interview(s), task activity, proof of qualifications and validation of licence. Contact David Smith, Fleet and Facilities Manager, for an informal conversation. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. In accordance withHome Office guidance, successful candidates mustevidencetheir right to work in the UK before commencement of?employment. Sponsorship is not available for this role; therefore, you must have the right to work in the UK to be eligible for appointment. DBS clearance is required. Warrington Borough Council is a Disability Confident employer Woolston Depot, Hawthorne Avenue, Warrington, WA1 4AL
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom Remote, United Kingdom Job Title: Oracle Service Consultant (Oracle Field Service Specialist) Hours: Full time (40-hours per week) Location : UK Remote with client travel We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions. You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes. Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Functional & Domain Leadership Lead business process discovery and requirements gathering for service management and field service operations Provide domain expertise across service operations including: Field service scheduling and dispatch Workforce management Mobile workforce enablement Asset and service lifecycle management Service logistics and parts management SLA, entitlement, and contract management Translate business needs into scalable Oracle Service and Oracle Field Service solutions Oracle Field Service (OFS) Expertise Design, configure, and implement Oracle Field Service solutions Lead OFS implementations including: Capacity and routing configuration Work zones and resource management Forecasting and demand planning Activity types, workflows, and business rules Mobility and technician experience optimization Optimize scheduling performance, route optimization, and field productivity Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems Solution Design & Delivery Act as functional lead on Oracle Service and Field Service projects Partner with technical teams on integrations, data models, and architecture Support UAT, go-live readiness, and post-production optimization Ensure solutions align with enterprise architecture, security, and compliance standard Advisory & Stakeholder Engagement Serve as a trusted advisor to business leaders and operational stakeholders Provide best-practice guidance based on industry standards and Oracle product capabilities Deliver workshops, demos, and solution walkthroughs Contribute to solution roadmaps and continuous improvement initiatives Experience required: 5+ years in service operations, field service transformation, or service technology consulting 3+ years of hands-on experience with Oracle Field Service (OFS) Proven experience delivering Oracle service-related implementations Experience working in enterprise or complex operational environments Product & Technical Knowledge Deep functional knowledge of Oracle Field Service Strong understanding of Oracle Service / Oracle CX Service modules Experience with: Scheduling and routing engines Workforce optimization Mobile workforce solutions Service process automation API and integration concepts Domain Expertise Strong understanding of service industries such as: Utilities Telecom Manufacturing Energy Healthcare services Field engineering services Expertise in operational KPIs, SLAs, and service performance metrics Preferred qualifications: Oracle certifications (OFS, Oracle CX, Oracle Cloud) Experience with Oracle Integration Cloud (OIC) Consulting background (system integrator, advisory, or enterprise consulting) What we offer Career progression within a global consulting organization Access to Oracle alliance training and certifications Opportunity to shape cloud, data, and integration transformation programs Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave. Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment. Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
Feb 21, 2026
Full time
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom Remote, United Kingdom Job Title: Oracle Service Consultant (Oracle Field Service Specialist) Hours: Full time (40-hours per week) Location : UK Remote with client travel We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions. You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes. Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Functional & Domain Leadership Lead business process discovery and requirements gathering for service management and field service operations Provide domain expertise across service operations including: Field service scheduling and dispatch Workforce management Mobile workforce enablement Asset and service lifecycle management Service logistics and parts management SLA, entitlement, and contract management Translate business needs into scalable Oracle Service and Oracle Field Service solutions Oracle Field Service (OFS) Expertise Design, configure, and implement Oracle Field Service solutions Lead OFS implementations including: Capacity and routing configuration Work zones and resource management Forecasting and demand planning Activity types, workflows, and business rules Mobility and technician experience optimization Optimize scheduling performance, route optimization, and field productivity Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems Solution Design & Delivery Act as functional lead on Oracle Service and Field Service projects Partner with technical teams on integrations, data models, and architecture Support UAT, go-live readiness, and post-production optimization Ensure solutions align with enterprise architecture, security, and compliance standard Advisory & Stakeholder Engagement Serve as a trusted advisor to business leaders and operational stakeholders Provide best-practice guidance based on industry standards and Oracle product capabilities Deliver workshops, demos, and solution walkthroughs Contribute to solution roadmaps and continuous improvement initiatives Experience required: 5+ years in service operations, field service transformation, or service technology consulting 3+ years of hands-on experience with Oracle Field Service (OFS) Proven experience delivering Oracle service-related implementations Experience working in enterprise or complex operational environments Product & Technical Knowledge Deep functional knowledge of Oracle Field Service Strong understanding of Oracle Service / Oracle CX Service modules Experience with: Scheduling and routing engines Workforce optimization Mobile workforce solutions Service process automation API and integration concepts Domain Expertise Strong understanding of service industries such as: Utilities Telecom Manufacturing Energy Healthcare services Field engineering services Expertise in operational KPIs, SLAs, and service performance metrics Preferred qualifications: Oracle certifications (OFS, Oracle CX, Oracle Cloud) Experience with Oracle Integration Cloud (OIC) Consulting background (system integrator, advisory, or enterprise consulting) What we offer Career progression within a global consulting organization Access to Oracle alliance training and certifications Opportunity to shape cloud, data, and integration transformation programs Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave. Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment. Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. We stand at a pivotal moment in our journey. Having effectively expanded through the acquisition of 15 unique brands, we are now channeling their strengths into a singular, cohesive, cloud-based CPaaS platform. As our Chief Product Officer, your mission is to turn this technological synergy into an unparalleled commercial advantage. You will spearhead the transformation from a diverse portfolio of acquired assets into a unified global brand, harnessing AI-driven innovation to propel aggressive cross-selling, upselling, and enterprise-level scalability. This is a transformational role: you won't just be managing a product; you'll be redefining the Enterprise Value of our organization. In this executive role, you will report directly to the CEO and be responsible for the comprehensive leadership of our product management function. Your strategic acumen will not only propel product innovation but will also drive our mission to deliver unparalleled value to our customers. Key responsibilities include: Strategic Architect: Spearhead the transformation from a legacy, project-focused delivery approach to a fast-paced, Product-Led Growth (PLG) framework. Create and share a compelling product vision that resonates with our company's mission and growth aspirations. Cultivate an environment of innovation and creativity within the product team. Commercial Catalyst: Implement a robust prioritisation framework that ensures each item on the roadmap directly contributes to EBITDA growth and NRR. You will take charge of a long-term, commercially-driven product vision that aligns with the expectations of the board, investors, and internal teams. Product Development Oversight: Oversee the entire product development lifecycle, guaranteeing that every product maintains exceptional quality and meets customer satisfaction. Prioritise product features and roadmap initiatives according to market demands and the competitive landscape. AI Visionary: Establish Commify as the premier leader in AI-driven CPaaS, going beyond mere "features" to provide predictive, high-value customer interactions. Organisational Designer: Create a scalable, two-tiered product organization, mentoring key deputies (Head of Product) to take charge of execution while you focus on future strategies. M&A Navigator: Lead product due diligence for upcoming acquisitions and outline the integration roadmap into our core global platform. Cross-Functional Leadership: Collaborate intimately with engineering, design, marketing, sales, and support to ensure successful product launches and continuous improvements. Facilitating teamwork across departments is vital for achieving unified product goals. Act as the main strategic advisor at the Board level, infusing a "PE-mindset" into every investment decision. Stakeholder Engagement: Articulate the product vision, strategy, and progress to both internal and external stakeholders, including fellow members of our Executive management team and Board of Directors. Talent Development: Mentor and nurture a high-achieving product management team, fostering talent and promoting professional growth within the organisation. Champion a culture of "Product Excellence" that draws in exceptional global talent. Your qualifications should include: Demonstrated success in executive-level product management, with a strong background in guiding product strategy within a B2B CPaaS or communications technology landscape. Robust business acumen, adept at linking product initiatives to overarching business goals and identifying market opportunities. AI Enthusiasm: A hands-on, practical insight into effectively implementing LLMs and machine learning to establish robust product advantages. Executive Presence: Skilled in leading boardroom discussions and translating intricate technical roadmaps into clear commercial outcomes for stakeholders. Exceptional leadership and team-building expertise, dedicated to fostering and developing high-performing product teams. Proven ability to navigate the complexities of private equity growth cycles, manage debt-to-equity ratios, and develop strategies for exit readiness. A customer-focused mindset paired with a genuine passion for understanding and meeting customer needs. Exceptional analytical abilities, proficient in utilizing data to inform decisions and enhance product performance. Outstanding communication talents, capable of engaging and influencing stakeholders across all levels. A collaborative spirit that encourages teamwork and innovation across various functions. Benefits: Attractive & competitive salary Hybrid working arrangements Enjoy your birthday off Mental health support provided through our wellbeing partner, Calm Wellbeing leave (2 days) and a dedicated Mental Health First Aider program Days dedicated to giving back and supporting causes you care about (2 days) Unlimited opportunities for professional and personal growth Comprehensive benefits including retirement planning (401k with 4% employer match), healthcare, and life insurance. And have we mentioned our fantastic team socials? We know how to throw a memorable celebration!
Feb 21, 2026
Full time
At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. We stand at a pivotal moment in our journey. Having effectively expanded through the acquisition of 15 unique brands, we are now channeling their strengths into a singular, cohesive, cloud-based CPaaS platform. As our Chief Product Officer, your mission is to turn this technological synergy into an unparalleled commercial advantage. You will spearhead the transformation from a diverse portfolio of acquired assets into a unified global brand, harnessing AI-driven innovation to propel aggressive cross-selling, upselling, and enterprise-level scalability. This is a transformational role: you won't just be managing a product; you'll be redefining the Enterprise Value of our organization. In this executive role, you will report directly to the CEO and be responsible for the comprehensive leadership of our product management function. Your strategic acumen will not only propel product innovation but will also drive our mission to deliver unparalleled value to our customers. Key responsibilities include: Strategic Architect: Spearhead the transformation from a legacy, project-focused delivery approach to a fast-paced, Product-Led Growth (PLG) framework. Create and share a compelling product vision that resonates with our company's mission and growth aspirations. Cultivate an environment of innovation and creativity within the product team. Commercial Catalyst: Implement a robust prioritisation framework that ensures each item on the roadmap directly contributes to EBITDA growth and NRR. You will take charge of a long-term, commercially-driven product vision that aligns with the expectations of the board, investors, and internal teams. Product Development Oversight: Oversee the entire product development lifecycle, guaranteeing that every product maintains exceptional quality and meets customer satisfaction. Prioritise product features and roadmap initiatives according to market demands and the competitive landscape. AI Visionary: Establish Commify as the premier leader in AI-driven CPaaS, going beyond mere "features" to provide predictive, high-value customer interactions. Organisational Designer: Create a scalable, two-tiered product organization, mentoring key deputies (Head of Product) to take charge of execution while you focus on future strategies. M&A Navigator: Lead product due diligence for upcoming acquisitions and outline the integration roadmap into our core global platform. Cross-Functional Leadership: Collaborate intimately with engineering, design, marketing, sales, and support to ensure successful product launches and continuous improvements. Facilitating teamwork across departments is vital for achieving unified product goals. Act as the main strategic advisor at the Board level, infusing a "PE-mindset" into every investment decision. Stakeholder Engagement: Articulate the product vision, strategy, and progress to both internal and external stakeholders, including fellow members of our Executive management team and Board of Directors. Talent Development: Mentor and nurture a high-achieving product management team, fostering talent and promoting professional growth within the organisation. Champion a culture of "Product Excellence" that draws in exceptional global talent. Your qualifications should include: Demonstrated success in executive-level product management, with a strong background in guiding product strategy within a B2B CPaaS or communications technology landscape. Robust business acumen, adept at linking product initiatives to overarching business goals and identifying market opportunities. AI Enthusiasm: A hands-on, practical insight into effectively implementing LLMs and machine learning to establish robust product advantages. Executive Presence: Skilled in leading boardroom discussions and translating intricate technical roadmaps into clear commercial outcomes for stakeholders. Exceptional leadership and team-building expertise, dedicated to fostering and developing high-performing product teams. Proven ability to navigate the complexities of private equity growth cycles, manage debt-to-equity ratios, and develop strategies for exit readiness. A customer-focused mindset paired with a genuine passion for understanding and meeting customer needs. Exceptional analytical abilities, proficient in utilizing data to inform decisions and enhance product performance. Outstanding communication talents, capable of engaging and influencing stakeholders across all levels. A collaborative spirit that encourages teamwork and innovation across various functions. Benefits: Attractive & competitive salary Hybrid working arrangements Enjoy your birthday off Mental health support provided through our wellbeing partner, Calm Wellbeing leave (2 days) and a dedicated Mental Health First Aider program Days dedicated to giving back and supporting causes you care about (2 days) Unlimited opportunities for professional and personal growth Comprehensive benefits including retirement planning (401k with 4% employer match), healthcare, and life insurance. And have we mentioned our fantastic team socials? We know how to throw a memorable celebration!
