• Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
  • Sign in
  • Sign up
  • Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

74 jobs found

Email me jobs like this
Refine Search
Current Search
head of enterprise delivery
Capital One UK
Senior Data Product Manager
Capital One UK Islington, London
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Director, Head of Talent Acquisition (Europe)
Capital One UK City, Birmingham
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Senior Data Product Manager
Capital One UK Mayfield, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Director, Head of Talent Acquisition (Europe)
Capital One UK Islington, London
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Head of Architecture (Enablement)
BBC Group and Public Services
The BBC has engaged an executive search firm, iO, to manage the selection process for this role. Please be aware that your application will be managed by iO, who will have access to your CV and personal details for the purpose of this vacancy only. Should you want any further information about the role, or to speak with someone, please contact Elise Zajac of iO at . JOB DETAILS JOB BAND: F CONTRACT TYPE: Permanent, Full-Time DEPARTMENT: Product Engineering LOCATION: Flexible (any major UK BBC hub) with hybrid working PROPOSED SALARY RANGE: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience-facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Enablement. A second vacancy for a Head of Architecture focused on Data Platform and Account and Identity is also being advertised. Please apply individually for the role(s) which interest you. WHY JOIN THE TEAM This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. YOUR KEY RESPONSIBILITIES AND IMPACT As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multidisciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Do you have the passion and drive to help shape the BBC's digital future? Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this, your initial focus will be the 'Enablement' area, which provides the tools and services to ensure the BBC creates dependable and secure digital solutions in an efficient and manageable way. As Head of Architecture for Enablement, your responsibilities will include: Creating platforms and services that allow over 1000 engineers to safely develop on the cloud in a collaborative and efficient way. This includes tools to develop a common business layer, and the means to dependable scale to handle high levels of network traffic. Architectural solutions for ensuring a robust operational approach, such as the ability to monitor and observe the whole technical estate. Leading architectural approaches for partnerships and outsourced solutions. Ensuring we follow the best engineering and architectural practices, with the right tools and techniques for everyone to understand and deliver the architecture strategy. As mentioned above, it is likely that your areas of focus will change over time, for example to support new programmes of work. Driving the strategic adoption of AI across the SDLC and wider architecture, establishing the platforms, tooling, and guardrails that enable teams to safely unlock productivity gains and new product capabilities. You will be a line manager of 1 2 architects. This will likely grow over time. YOUR SKILLS AND EXPERIENCE The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. You will work with a range of specialist teams which may include machine learning, APIs and networking, and client applications (on web, mobile and TV). Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about the BBC. Life at BBC Benefits . click apply for full job details
Apr 06, 2026
Full time
The BBC has engaged an executive search firm, iO, to manage the selection process for this role. Please be aware that your application will be managed by iO, who will have access to your CV and personal details for the purpose of this vacancy only. Should you want any further information about the role, or to speak with someone, please contact Elise Zajac of iO at . JOB DETAILS JOB BAND: F CONTRACT TYPE: Permanent, Full-Time DEPARTMENT: Product Engineering LOCATION: Flexible (any major UK BBC hub) with hybrid working PROPOSED SALARY RANGE: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience-facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Enablement. A second vacancy for a Head of Architecture focused on Data Platform and Account and Identity is also being advertised. Please apply individually for the role(s) which interest you. WHY JOIN THE TEAM This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. YOUR KEY RESPONSIBILITIES AND IMPACT As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multidisciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Do you have the passion and drive to help shape the BBC's digital future? Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this, your initial focus will be the 'Enablement' area, which provides the tools and services to ensure the BBC creates dependable and secure digital solutions in an efficient and manageable way. As Head of Architecture for Enablement, your responsibilities will include: Creating platforms and services that allow over 1000 engineers to safely develop on the cloud in a collaborative and efficient way. This includes tools to develop a common business layer, and the means to dependable scale to handle high levels of network traffic. Architectural solutions for ensuring a robust operational approach, such as the ability to monitor and observe the whole technical estate. Leading architectural approaches for partnerships and outsourced solutions. Ensuring we follow the best engineering and architectural practices, with the right tools and techniques for everyone to understand and deliver the architecture strategy. As mentioned above, it is likely that your areas of focus will change over time, for example to support new programmes of work. Driving the strategic adoption of AI across the SDLC and wider architecture, establishing the platforms, tooling, and guardrails that enable teams to safely unlock productivity gains and new product capabilities. You will be a line manager of 1 2 architects. This will likely grow over time. YOUR SKILLS AND EXPERIENCE The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. You will work with a range of specialist teams which may include machine learning, APIs and networking, and client applications (on web, mobile and TV). Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about the BBC. Life at BBC Benefits . click apply for full job details
Legal Counsel, EMEA Marketing
Monograph
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In house experience advising a high growth company, preferably with direct experience supporting the Marketing function. Office assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Legal Job type Full time Apply for this role
Apr 05, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In house experience advising a high growth company, preferably with direct experience supporting the Marketing function. Office assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Legal Job type Full time Apply for this role
Claims Manager - Property
AXA Group
Claims Manager, London Wholesale Property London, UK At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. Our Property claims team manage and resolve claims for our customers. They work closely together to bring claims to resolution. This is achieved through the interaction and collaboration with the practice leader and the underwriting team and with brokers, clients and experts, taking ownership of critical issues relating to the claims management. This is a fantastic role supporting the Head of Property & Casualty Claims in the management of the UK & Lloyd's London Wholesale Open Market claims portfolio and effectively oversee direct reports. You'll lead direct reports to ensure technical and quality service levels are met. Manage workload and actively provide technical oversight and coaching. Drive files to resolution to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Ensure appropriate management and oversight of internal and external relationships with early identification of issues and proactive resolution. You will also be responsible for ensuring portfolio oversight and insights and provided to stakeholders to make better informed decisions. In this role you will collaborate with claims leadership, claims handlers, underwriting counterparts, claims legal, brokers and clients as required. Maintain necessary reporting and controls as delegated by the Head of Property & Casualty Claims. Drive a culture of continuous improvement and learning within the claims team and actively support short- and long-term improvement initiatives. Demonstrate AXA XL behaviours and values at all times. What you'll be doing What will your essential responsibilities include? Lead and oversee a team of claim handlers managing Property claims, ensuring effective coverage analysis, investigation, evaluation, reserving and resolution in line with AXA XL guidelines, service standards and regulatory requirements. Own the performance, engagement and development of the team, including goal setting, performance management, technical coaching, succession planning and the identification and development of high potential talent, fostering a culture of constructive feedback and continuous learning. Manage a personal portfolio of claims and provide oversight of team portfolios, including direct handling of highly complex or large loss claims, identification of trends, reporting, and resolution of significant or problematic issues. Provide oversight of large losses and proactively manage litigation strategy on complex claims, including selection and management of external counsel in collaboration with management, Litigation and Claims teams, ensuring adherence to litigation management principles. Build and maintain strategic relationships with brokers, clients, underwriters, actuaries and Practice teams, including supporting new business and renewal activity, client training, marketing, business development and retention initiatives. Review and manage external vendor and Enterprise Shared Services performance across the portfolio, providing guidance and monitoring service delivery to ensure high customer service standards. Maintain robust reporting, controls and governance across the team, including compliance with the AXA XL Claim Alert and Quality Review processes, and drive a culture of continuous improvement and learning. Manage team workload, resource allocation and succession planning, ensuring optimal use of resources based on expertise, claim complexity and volume; support resource modelling, budget planning and expense management, including appropriate cost allocation to files. Lead and support process review and improvement initiatives within the product line, including project management of key initiatives delivered within agreed timescales. Deliver superior customer service to policyholders and brokers and ensure consistent standards across the team, proactively identifying and implementing improvements to the client experience. Undertake ad hoc international travel as required. This role is within the London Wholesale Property team. Depending on future work volumes, the opportunity may arise to work on other lines of business within Claims. We have also developed a cross training program designed to provide team members with the chance to expand their skills and experience across different areas. At AXA XL, we believe in fostering a culture of continuous learning and development, and as such, there will be opportunities for training across various teams and expertise domains. We especially encourage new starters to take full advantage of these opportunities to broaden their skillsets, gain diverse experience, and support their growth. By doing so, colleagues can enhance their capabilities, contribute to innovation, and help us deliver exceptional service to our customers. You will report to Head or Property & Casualty Claims, UK & Lloyd's. What you'll bring We're looking for someone who has these abilities and skills: Desired Skills and Abilities: Technical Claims Handling - Significant Property claims experience, working knowledge of Lloyd's Claims Principles, Lloyd's regulations, and the subscription market and knowledge of legal entities and global claims handling in different jurisdictions. Capable of overseeing large losses within team, including provision of authority, team mentoring and reporting of trends. Influencing and Negotiation - Ability to coach the team to achieve required results, managing internal and external relationships proactively and overseeing ESS including influencing to ensure results are at a high standard. Ability to influence underwriters and the market, including handling complaints effectively as well as representing Property at key Management meetings. Critical and Strategic Thinking - Ability to manage resources including team workload allocation and pro active management of vendor relationships to deliver on Product strategy. Ability to take a pre emptive problem management, solution generation and resolution approach. Communication - Ability to convey information in a clear, concise way to team, senior management and peers. Acts as a leader and ambassador for AXA XL claims through presenting confidently and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing and business development/retention activities. Organization - Ability to organize the team to ensure work is being done in the most effective way and SLAs are being met. Skilled at working independently with minimal supervision from manager. Continuous Improvement - Ability to look for ways to improve day to day work of direct report(s) and the Property Team. Identify areas where improvement requires and implement Continuous Improvement ("CI") measures with team, acting as a CI champion and ambassador. Analytic Skills - Possesses strong analytical skills and sound judgment. Leadership - Role models by setting a high bar for performance, engagement, and commitment. Ability to coach, develop, set expectations, evaluate, and hold people accountable for delivering. Takes initiative and has the ability to lead. Data analysis - Poised using data to inform decision making on portfolio, including reviewing claims dashboard to manage portfolio, reporting trends and analyzing problem areas including using data to manage experts. Change Management - Ability to implement change to achieve departmental strategy, including communicating change effectively and providing support to direct report(s) through the change curve. Project management - Ability to lead projects within own department as well as participation and contribution to projects supporting global claims strategy. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at us/inclusion and diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you . click apply for full job details
Apr 05, 2026
Full time
Claims Manager, London Wholesale Property London, UK At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. Our Property claims team manage and resolve claims for our customers. They work closely together to bring claims to resolution. This is achieved through the interaction and collaboration with the practice leader and the underwriting team and with brokers, clients and experts, taking ownership of critical issues relating to the claims management. This is a fantastic role supporting the Head of Property & Casualty Claims in the management of the UK & Lloyd's London Wholesale Open Market claims portfolio and effectively oversee direct reports. You'll lead direct reports to ensure technical and quality service levels are met. Manage workload and actively provide technical oversight and coaching. Drive files to resolution to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Ensure appropriate management and oversight of internal and external relationships with early identification of issues and proactive resolution. You will also be responsible for ensuring portfolio oversight and insights and provided to stakeholders to make better informed decisions. In this role you will collaborate with claims leadership, claims handlers, underwriting counterparts, claims legal, brokers and clients as required. Maintain necessary reporting and controls as delegated by the Head of Property & Casualty Claims. Drive a culture of continuous improvement and learning within the claims team and actively support short- and long-term improvement initiatives. Demonstrate AXA XL behaviours and values at all times. What you'll be doing What will your essential responsibilities include? Lead and oversee a team of claim handlers managing Property claims, ensuring effective coverage analysis, investigation, evaluation, reserving and resolution in line with AXA XL guidelines, service standards and regulatory requirements. Own the performance, engagement and development of the team, including goal setting, performance management, technical coaching, succession planning and the identification and development of high potential talent, fostering a culture of constructive feedback and continuous learning. Manage a personal portfolio of claims and provide oversight of team portfolios, including direct handling of highly complex or large loss claims, identification of trends, reporting, and resolution of significant or problematic issues. Provide oversight of large losses and proactively manage litigation strategy on complex claims, including selection and management of external counsel in collaboration with management, Litigation and Claims teams, ensuring adherence to litigation management principles. Build and maintain strategic relationships with brokers, clients, underwriters, actuaries and Practice teams, including supporting new business and renewal activity, client training, marketing, business development and retention initiatives. Review and manage external vendor and Enterprise Shared Services performance across the portfolio, providing guidance and monitoring service delivery to ensure high customer service standards. Maintain robust reporting, controls and governance across the team, including compliance with the AXA XL Claim Alert and Quality Review processes, and drive a culture of continuous improvement and learning. Manage team workload, resource allocation and succession planning, ensuring optimal use of resources based on expertise, claim complexity and volume; support resource modelling, budget planning and expense management, including appropriate cost allocation to files. Lead and support process review and improvement initiatives within the product line, including project management of key initiatives delivered within agreed timescales. Deliver superior customer service to policyholders and brokers and ensure consistent standards across the team, proactively identifying and implementing improvements to the client experience. Undertake ad hoc international travel as required. This role is within the London Wholesale Property team. Depending on future work volumes, the opportunity may arise to work on other lines of business within Claims. We have also developed a cross training program designed to provide team members with the chance to expand their skills and experience across different areas. At AXA XL, we believe in fostering a culture of continuous learning and development, and as such, there will be opportunities for training across various teams and expertise domains. We especially encourage new starters to take full advantage of these opportunities to broaden their skillsets, gain diverse experience, and support their growth. By doing so, colleagues can enhance their capabilities, contribute to innovation, and help us deliver exceptional service to our customers. You will report to Head or Property & Casualty Claims, UK & Lloyd's. What you'll bring We're looking for someone who has these abilities and skills: Desired Skills and Abilities: Technical Claims Handling - Significant Property claims experience, working knowledge of Lloyd's Claims Principles, Lloyd's regulations, and the subscription market and knowledge of legal entities and global claims handling in different jurisdictions. Capable of overseeing large losses within team, including provision of authority, team mentoring and reporting of trends. Influencing and Negotiation - Ability to coach the team to achieve required results, managing internal and external relationships proactively and overseeing ESS including influencing to ensure results are at a high standard. Ability to influence underwriters and the market, including handling complaints effectively as well as representing Property at key Management meetings. Critical and Strategic Thinking - Ability to manage resources including team workload allocation and pro active management of vendor relationships to deliver on Product strategy. Ability to take a pre emptive problem management, solution generation and resolution approach. Communication - Ability to convey information in a clear, concise way to team, senior management and peers. Acts as a leader and ambassador for AXA XL claims through presenting confidently and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing and business development/retention activities. Organization - Ability to organize the team to ensure work is being done in the most effective way and SLAs are being met. Skilled at working independently with minimal supervision from manager. Continuous Improvement - Ability to look for ways to improve day to day work of direct report(s) and the Property Team. Identify areas where improvement requires and implement Continuous Improvement ("CI") measures with team, acting as a CI champion and ambassador. Analytic Skills - Possesses strong analytical skills and sound judgment. Leadership - Role models by setting a high bar for performance, engagement, and commitment. Ability to coach, develop, set expectations, evaluate, and hold people accountable for delivering. Takes initiative and has the ability to lead. Data analysis - Poised using data to inform decision making on portfolio, including reviewing claims dashboard to manage portfolio, reporting trends and analyzing problem areas including using data to manage experts. Change Management - Ability to implement change to achieve departmental strategy, including communicating change effectively and providing support to direct report(s) through the change curve. Project management - Ability to lead projects within own department as well as participation and contribution to projects supporting global claims strategy. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at us/inclusion and diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you . click apply for full job details
Head of Architecture (Data Platform and Account and Identity)
BBC Group and Public Services
Head of Architecture (Data Platform and Account and Identity) Job Details Job Band: F Contract Type: Permanent, Full-Time Department: Product Engineering Location: Flexible (any major UK BBC hub) with hybrid working Proposed Salary Range: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. Purpose of the Role The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Data Platform and Account and Identity. A second vacancy for a Head of Architecture focused on Enablement is also being advertised. Please apply individually for the role(s) which interest you. Why Join the Team This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. Your Key Responsibilities and Impact As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multi disciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this role, your focus will be on the BBC's Data Platform and Account & Identity capabilities, which underpin both digital and broadcast experiences at national and global scale. These platforms enable audience insight, personalisation, operational decision making and regulatory compliance, forming a critical part of the BBC's future technology landscape. As Head of Architecture for Data Platform & Account & Identity, your responsibilities will include: Creating and evolving platform capabilities that support billions of audience events per day, enabling high availability, secure and scalable systems with near zero tolerance for failure. This includes data ingestion, processing, and analytics platforms, alongside identity and authentication services used by millions of users globally. Leading the transition from vertically aligned systems to domain oriented, platform based architectures. This includes embedding data product thinking, clear ownership models, discoverability and governance, and supporting the maturity of operating models across platform and product teams. Defining and governing architectural standards across data, AI/ML and identity ecosystems. This includes ensuring coherence across real time and batch processing, machine learning enablement platforms, and customer identity services, while maintaining regulatory compliance, managing risk, and ensuring long term technical sustainability. Establishing architectural approaches that enable responsible AI and ML at scale, balancing innovation and experimentation with appropriate governance and safety. Providing architectural leadership for major technology decisions, including platform strategy, vendor selection and investment prioritisation, with clear accountability for enterprise level outcomes and trade offs. Leading, coaching and developing a senior architecture team, and contributing to the wider engineering and product leadership community to strengthen architectural practices, culture and capability across the organisation. As with similar leadership roles, your areas of focus are likely to evolve over time to support new programmes of work and organisational priorities. Your Skills and Experience The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. For any general queries, please contact: Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of the other applicants . click apply for full job details
Apr 05, 2026
Full time
Head of Architecture (Data Platform and Account and Identity) Job Details Job Band: F Contract Type: Permanent, Full-Time Department: Product Engineering Location: Flexible (any major UK BBC hub) with hybrid working Proposed Salary Range: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. Purpose of the Role The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Data Platform and Account and Identity. A second vacancy for a Head of Architecture focused on Enablement is also being advertised. Please apply individually for the role(s) which interest you. Why Join the Team This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. Your Key Responsibilities and Impact As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multi disciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this role, your focus will be on the BBC's Data Platform and Account & Identity capabilities, which underpin both digital and broadcast experiences at national and global scale. These platforms enable audience insight, personalisation, operational decision making and regulatory compliance, forming a critical part of the BBC's future technology landscape. As Head of Architecture for Data Platform & Account & Identity, your responsibilities will include: Creating and evolving platform capabilities that support billions of audience events per day, enabling high availability, secure and scalable systems with near zero tolerance for failure. This includes data ingestion, processing, and analytics platforms, alongside identity and authentication services used by millions of users globally. Leading the transition from vertically aligned systems to domain oriented, platform based architectures. This includes embedding data product thinking, clear ownership models, discoverability and governance, and supporting the maturity of operating models across platform and product teams. Defining and governing architectural standards across data, AI/ML and identity ecosystems. This includes ensuring coherence across real time and batch processing, machine learning enablement platforms, and customer identity services, while maintaining regulatory compliance, managing risk, and ensuring long term technical sustainability. Establishing architectural approaches that enable responsible AI and ML at scale, balancing innovation and experimentation with appropriate governance and safety. Providing architectural leadership for major technology decisions, including platform strategy, vendor selection and investment prioritisation, with clear accountability for enterprise level outcomes and trade offs. Leading, coaching and developing a senior architecture team, and contributing to the wider engineering and product leadership community to strengthen architectural practices, culture and capability across the organisation. As with similar leadership roles, your areas of focus are likely to evolve over time to support new programmes of work and organisational priorities. Your Skills and Experience The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. For any general queries, please contact: Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of the other applicants . click apply for full job details
Administrator - Responsive Services
NHS Redhill, Surrey
We are lookingfor a new administrator to join Responsive Services. Responsive Servicescomprises of the Intermediate Care team, Virtual ward, Referral Hub and UrgentCommunity Response. This role will be based at Consort House in centralRedhill. ResponsiveServices are an admission avoidance and facilitated discharge team working inthe east Surrey area. The Responsive Services administration team functions from 8am to 6pm Monday to Sunday. The postholder will be expected to work shift patterns to cover service delivery. Main duties of the job The administrator will work within the Referral Hub managing referrals from the hospital and the community, referrals are often taken over the phone with the administrator as the first point of contact for referrers. The administrator will take essential information from the referrer and direct the referral to a clinician for triage. This role will involve managing referrals via email, answering the phone, liaising with other teams, chasing documents and results in a timely way. We work closely with our Social and Health care partners so excellent communication skills are a must and the ability to work in a fast-paced environment. First Community is committed to safeguarding and promoting the welfare of vulnerable adults and children and expect all staff to share this commitment. First Community will support personal development through the annual appraisal process and in house training. If you would like to discuss the role further or to arrange a visit please contact Jessica Foster . About us Do you want to be part of an organisation recognised asone of the top community providers to work for in the country, delivering highquality NHS care? (2025 Staff Survey results) First Community is a staff ownedsocial enterprise rated Good by CQC, which delivers NHS community services acrosseast Surrey and parts of West Sussex. Weare looking for individuals who share our values First-rate care, First-rate people,First-rate value. First Community is a great placeto work, everyone has a voice and is supported to develop their career to itsfull potential. We offer all our staff: NHS terms and conditions, high qualitytraining and development opportunities, flexible working to enable a good worklife balance, an inclusive and friendly work environment, NHS pension,flexible retirement options and various employee benefits. Please talk to us before applyingor at interview about the flexibility you need. We may not be able to meet yourneeds exactly, but we do promise to fully consider your request and meet your needswhere possible. Flexible working options may vary depending on therole. At First Community we welcomeapplications from black, Asian and minority ethnic candidates, LGBTQ+candidates and candidates with disabilities. All applicants aretreated fairly and consistently at every stage of the recruitment process,including the consideration of reasonable adjustments. Sustainability is integral toFirst Community achieving the NHS Net Zero target. Job responsibilities The role is based in Responsive Services, the administrator is the firstpoint of contact for referrers into Responsive Services which comprises of theIntermediate Care Team, Virtual Ward, Urgent Community Response and ReferralHub. The administrator will: Manage the administrationof the referral process from external and internal referrers to provide betterand quicker access to clinicians and community services. Provide information,advice and signposting to ensure that every service user is able to speak tothe right person in the right place at the right time. Support the team tofacilitate patients discharge from the hospital into the community. We work closely with our Social and Health care partners so excellentcommunication skills are essential and the ability to work in a fast-pacedenvironment. The administrator is required to participate fully as a member ofResponsive Services providing efficient and effective running of theadministrative functions. Whencompleting your application please refer to both the Application Guide and fullJob Description & Person Specification - these can be found undersupporting documents. Person Specification Qualifications GCSE Maths and English or equivalent NVQ3 in administration/customer service ECDL or relevant word processing qualification Experience Experience of working in an administrative environment Experience of working in a customer service environment Skills Excellent communication and interpersonal skills Able to respond to people at all levels in own and partnership organisations, maintaining good working relationships Keyboard Skills-use of word, excel and outlook Evidence of literacy and numeracy skills Excellent organisational skills Time Management Ability to prioritise workload Confidentiality/data protection of the needs of clients and how to deal tactfully and sensitively to concerns Minute taking Touch typing / audio typing skills Knowledge Good working knowledge of IT use of Emis Excellent written and verbal communication skills Confidentiality/data protection Of the needs of clients and how to deal tactfully and sensitively to concerns Updating and maintaining databases Other Demonstrate organisations values Organised Ability to work as a team member Ability to work independently Flexible, adaptable and reliable Driving license and own transport Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £25,760 to £27,476 a year+5% HCAS per annum, pro rata
Apr 05, 2026
Full time
We are lookingfor a new administrator to join Responsive Services. Responsive Servicescomprises of the Intermediate Care team, Virtual ward, Referral Hub and UrgentCommunity Response. This role will be based at Consort House in centralRedhill. ResponsiveServices are an admission avoidance and facilitated discharge team working inthe east Surrey area. The Responsive Services administration team functions from 8am to 6pm Monday to Sunday. The postholder will be expected to work shift patterns to cover service delivery. Main duties of the job The administrator will work within the Referral Hub managing referrals from the hospital and the community, referrals are often taken over the phone with the administrator as the first point of contact for referrers. The administrator will take essential information from the referrer and direct the referral to a clinician for triage. This role will involve managing referrals via email, answering the phone, liaising with other teams, chasing documents and results in a timely way. We work closely with our Social and Health care partners so excellent communication skills are a must and the ability to work in a fast-paced environment. First Community is committed to safeguarding and promoting the welfare of vulnerable adults and children and expect all staff to share this commitment. First Community will support personal development through the annual appraisal process and in house training. If you would like to discuss the role further or to arrange a visit please contact Jessica Foster . About us Do you want to be part of an organisation recognised asone of the top community providers to work for in the country, delivering highquality NHS care? (2025 Staff Survey results) First Community is a staff ownedsocial enterprise rated Good by CQC, which delivers NHS community services acrosseast Surrey and parts of West Sussex. Weare looking for individuals who share our values First-rate care, First-rate people,First-rate value. First Community is a great placeto work, everyone has a voice and is supported to develop their career to itsfull potential. We offer all our staff: NHS terms and conditions, high qualitytraining and development opportunities, flexible working to enable a good worklife balance, an inclusive and friendly work environment, NHS pension,flexible retirement options and various employee benefits. Please talk to us before applyingor at interview about the flexibility you need. We may not be able to meet yourneeds exactly, but we do promise to fully consider your request and meet your needswhere possible. Flexible working options may vary depending on therole. At First Community we welcomeapplications from black, Asian and minority ethnic candidates, LGBTQ+candidates and candidates with disabilities. All applicants aretreated fairly and consistently at every stage of the recruitment process,including the consideration of reasonable adjustments. Sustainability is integral toFirst Community achieving the NHS Net Zero target. Job responsibilities The role is based in Responsive Services, the administrator is the firstpoint of contact for referrers into Responsive Services which comprises of theIntermediate Care Team, Virtual Ward, Urgent Community Response and ReferralHub. The administrator will: Manage the administrationof the referral process from external and internal referrers to provide betterand quicker access to clinicians and community services. Provide information,advice and signposting to ensure that every service user is able to speak tothe right person in the right place at the right time. Support the team tofacilitate patients discharge from the hospital into the community. We work closely with our Social and Health care partners so excellentcommunication skills are essential and the ability to work in a fast-pacedenvironment. The administrator is required to participate fully as a member ofResponsive Services providing efficient and effective running of theadministrative functions. Whencompleting your application please refer to both the Application Guide and fullJob Description & Person Specification - these can be found undersupporting documents. Person Specification Qualifications GCSE Maths and English or equivalent NVQ3 in administration/customer service ECDL or relevant word processing qualification Experience Experience of working in an administrative environment Experience of working in a customer service environment Skills Excellent communication and interpersonal skills Able to respond to people at all levels in own and partnership organisations, maintaining good working relationships Keyboard Skills-use of word, excel and outlook Evidence of literacy and numeracy skills Excellent organisational skills Time Management Ability to prioritise workload Confidentiality/data protection of the needs of clients and how to deal tactfully and sensitively to concerns Minute taking Touch typing / audio typing skills Knowledge Good working knowledge of IT use of Emis Excellent written and verbal communication skills Confidentiality/data protection Of the needs of clients and how to deal tactfully and sensitively to concerns Updating and maintaining databases Other Demonstrate organisations values Organised Ability to work as a team member Ability to work independently Flexible, adaptable and reliable Driving license and own transport Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £25,760 to £27,476 a year+5% HCAS per annum, pro rata
Global Head of Project Delivery Operations
Syneos Health, Inc.
Global Head of Project Delivery Operations Updated: Yesterday Location: London, LND, United Kingdom Job ID:-OTHLOC-3526-2DR Description Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life . Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Responsibilities The Head of Project Delivery Operations is a senior leadership role within Global Project Delivery, responsible for the strategic direction and operational delivery excellence of the Project Management function. In addition, this role has enterprise accountability for Clinical Supply Trial Management, Central Services (including bid support, budgeting, and proposal data management), and Trial Master File (TMF). Accountable to the Head of Global Project Delivery, this is a senior, enterprise-critical operations leadership role responsible for setting and running the global operating framework for project delivery. The role owns delivery governance, performance management, process optimization, and capability enablement, ensuring consistent, high-quality execution at scale while supporting sustainable business growth. Acting as the operational integrator across functions, this leader partners closely with senior clinical, commercial, finance, and delivery leaders to drive f across a complex global portfolio. Key Responsibilities Global Project Management Leadership: Provide strategic and operational leadership for the global Project Management function, ensuring consistent, high-quality delivery across regions and therapeutic areas. Establish and maintain global standards, frameworks, and best practices for project planning, execution, risk management, and reporting. Ensure effective oversight of study timelines, milestones, and deliverables across a complex, global portfolio. Drive a culture of accountability, proactive risk management, and continuous improvement within the project delivery organization. Clinical Supply Trial Management Oversight: Provide leadership and governance for Clinical Supply Trial Management, ensuring alignment with study requirements, timelines, and regulatory standards. Partner with Clinical Operations, Supply Chain, and external vendors to ensure reliable, timely, and compliant delivery of clinical trial supplies. Ensure integration of clinical supply planning into overall study and program-level project plans. Central Services Leadership (Bidding, Budgeting & Proposal Support): Oversee the Central Services Team responsible for supporting bids, budgeting, and proposal data management. Ensure accuracy, consistency, and competitiveness of study budgets, cost assumptions, and proposal inputs. Drive standardization of proposal data, pricing tools, and historical cost intelligence to support efficient and scalable business development. Partner closely with Sales, Proposals, Finance, and Operations to enable timely, high-quality bid responses. Trial Master File (TMF) Oversight Provide global oversight and accountability for TMF strategy, governance, and operational performance. Ensure TMF completeness, quality, inspection readiness, and compliance with applicable regulatory requirements. Drive continuous improvement in TMF processes, systems, metrics, and inspection preparedness. Financial & Operational Stewardship: Partner with Finance and senior leadership to ensure strong financial management across the portfolio, including forecasting, margin delivery, and cost control. Ensure project-level financial rigor, including budget adherence, change control, and revenue recognition support. Monitor portfolio-level performance metrics and implement corrective actions as needed. Stakeholder & Client Engagements Serve as a senior escalation point for complex delivery, operational, or client issues. Build strong, collaborative relationships with internal stakeholders across Clinical Operations, Finance, Quality, Regulatory, IT, and Commercial teams. Partner with client-facing leaders to support client satisfaction, retention, and growth. Talent, Capability & Organization Development Lead, develop, and inspire a global, multi-layered leadership team across PM, Clinical Supply Trial Management, Central Services, and TMF. Drive talent strategy, succession planning, capability development, and workforce scalability. Promote a culture of engagement, accountability, and high performance. Experience & Qualifications 15+ years of extensive experience in Project Management leadership within a CRO, biopharmaceutical, or clinical research environment. Demonstrated experience overseeing global, multi-study portfolios. Experience with Clinical Supply Trial Management, TMF operations, and proposal/bid support strongly preferred. Proven track record of leading large, global teams and senior leaders. Advanced degree in life sciences, business, or a related field preferred. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients' lives around the world. Selecting us as an employer secures a career in which you're guaranteed to: Syneos Health (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. We support a diverse, equitable and inclusive culture.
Apr 04, 2026
Full time
Global Head of Project Delivery Operations Updated: Yesterday Location: London, LND, United Kingdom Job ID:-OTHLOC-3526-2DR Description Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life . Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Responsibilities The Head of Project Delivery Operations is a senior leadership role within Global Project Delivery, responsible for the strategic direction and operational delivery excellence of the Project Management function. In addition, this role has enterprise accountability for Clinical Supply Trial Management, Central Services (including bid support, budgeting, and proposal data management), and Trial Master File (TMF). Accountable to the Head of Global Project Delivery, this is a senior, enterprise-critical operations leadership role responsible for setting and running the global operating framework for project delivery. The role owns delivery governance, performance management, process optimization, and capability enablement, ensuring consistent, high-quality execution at scale while supporting sustainable business growth. Acting as the operational integrator across functions, this leader partners closely with senior clinical, commercial, finance, and delivery leaders to drive f across a complex global portfolio. Key Responsibilities Global Project Management Leadership: Provide strategic and operational leadership for the global Project Management function, ensuring consistent, high-quality delivery across regions and therapeutic areas. Establish and maintain global standards, frameworks, and best practices for project planning, execution, risk management, and reporting. Ensure effective oversight of study timelines, milestones, and deliverables across a complex, global portfolio. Drive a culture of accountability, proactive risk management, and continuous improvement within the project delivery organization. Clinical Supply Trial Management Oversight: Provide leadership and governance for Clinical Supply Trial Management, ensuring alignment with study requirements, timelines, and regulatory standards. Partner with Clinical Operations, Supply Chain, and external vendors to ensure reliable, timely, and compliant delivery of clinical trial supplies. Ensure integration of clinical supply planning into overall study and program-level project plans. Central Services Leadership (Bidding, Budgeting & Proposal Support): Oversee the Central Services Team responsible for supporting bids, budgeting, and proposal data management. Ensure accuracy, consistency, and competitiveness of study budgets, cost assumptions, and proposal inputs. Drive standardization of proposal data, pricing tools, and historical cost intelligence to support efficient and scalable business development. Partner closely with Sales, Proposals, Finance, and Operations to enable timely, high-quality bid responses. Trial Master File (TMF) Oversight Provide global oversight and accountability for TMF strategy, governance, and operational performance. Ensure TMF completeness, quality, inspection readiness, and compliance with applicable regulatory requirements. Drive continuous improvement in TMF processes, systems, metrics, and inspection preparedness. Financial & Operational Stewardship: Partner with Finance and senior leadership to ensure strong financial management across the portfolio, including forecasting, margin delivery, and cost control. Ensure project-level financial rigor, including budget adherence, change control, and revenue recognition support. Monitor portfolio-level performance metrics and implement corrective actions as needed. Stakeholder & Client Engagements Serve as a senior escalation point for complex delivery, operational, or client issues. Build strong, collaborative relationships with internal stakeholders across Clinical Operations, Finance, Quality, Regulatory, IT, and Commercial teams. Partner with client-facing leaders to support client satisfaction, retention, and growth. Talent, Capability & Organization Development Lead, develop, and inspire a global, multi-layered leadership team across PM, Clinical Supply Trial Management, Central Services, and TMF. Drive talent strategy, succession planning, capability development, and workforce scalability. Promote a culture of engagement, accountability, and high performance. Experience & Qualifications 15+ years of extensive experience in Project Management leadership within a CRO, biopharmaceutical, or clinical research environment. Demonstrated experience overseeing global, multi-study portfolios. Experience with Clinical Supply Trial Management, TMF operations, and proposal/bid support strongly preferred. Proven track record of leading large, global teams and senior leaders. Advanced degree in life sciences, business, or a related field preferred. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients' lives around the world. Selecting us as an employer secures a career in which you're guaranteed to: Syneos Health (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. We support a diverse, equitable and inclusive culture.
Managing Director
Jonas Software
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 04, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Head of Internal Audit - 12 Month FTC
Knight Frank Group
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is looking to hire Head of Internal Audit to join their Head Office in Baker Street. This position is offered on a 12-month fixed term basis.We are seeking an experienced, credible, and pragmatic senior leader to step into this role. The Head of Internal Audit will lead the design and implementation of a proportionate, risk based Internal Audit framework, tailored to the firm's size, complexity, and Partnership model.The successful candidate will provide independent assurance to senior leadership, Boards, and Risk Committees, while shaping and recommending the future operating model for Internal Audit across Knight Frank's global platform. Key Responsibilities: Internal Audit Strategy & Operating Model Lead the assessment and definition of Knight Frank's Internal Audit operating model, evaluating in house, outsourced, and co sourced delivery options. Design and implement a fit for purpose Internal Audit approach, aligned to the firm's risk profile, regulatory environment, and Partnership structure. Develop clear recommendations for senior leadership on the future state Internal Audit model, including resourcing, scope, and governance. Establish Internal Audit's mandate, independence, and positioning within the broader risk and assurance framework. Audit Planning & Delivery Develop and deliver a risk based Internal Audit plan covering Business Services and service line audit programmes. Create and maintain a comprehensive audit universe, enabling proportionate, agile, and targeted audit activity. Oversee the planning and delivery of audits across key risk areas, ensuring consistency of methodology, quality, and reporting. Expand assurance coverage to global offices, subject to resource approval, including effective use of co sourcing or additional FTC hires. Ensure audit work focuses on areas of highest risk, materiality, and strategic importance. Governance, Reporting & Assurance Provide independent assurance to senior leadership, Boards, and Committees on the effectiveness of governance, risk management, and internal controls. Report audit findings, themes, and emerging risks periodically to: + Global Risk Committee + UK Risk Committee + Relevant Boards and senior forums Produce clear, balanced, and actionable audit reports, highlighting root causes, control weaknesses, and remediation priorities. Monitor and follow up on management actions to ensure timely and effective closure of audit findings. Stakeholder Management & Collaboration Build strong, trusted relationships with Partners, senior leaders, and business heads across the firm. Work closely with Enterprise Risk, Compliance, Financial Crime, and other second line functions, while maintaining clear segregation of responsibilities. Escalate significant risks, control failures, or governance issues for further investigation and corrective action where required. Act as a constructive challenger, supporting continuous improvement without unnecessary disruption to commercial activity. Frameworks, Standards & Continuous Improvement Design and embed a risk based Internal Audit framework aligned to recognised professional standards and best practice. Ensure audit methodologies remain agile, forward looking, and aligned to emerging risks, including regulatory change, technology, and operational resilience. Identify opportunities to enhance audit tools, reporting, and insights to improve the value delivered to leadership and the Partnership. Key Experience Required: Significant senior level experience in Internal Audit leadership within a complex, multi jurisdictional organisation (professional services, real estate, financial services, or similarly structured environments). Proven experience designing and implementing Internal Audit strategies and operating models, including outsourced or co sourced arrangements. Experience implementing ERM/GRC technologies, with exposure to technology transformation initiatives and vendor selection processes would be desirable Strong understanding of risk based auditing, governance frameworks, and internal control environments. Key Skills Required: Demonstrated ability to deliver Board and Committee level reporting with clarity and credibility. Excellent stakeholder management skills, with the confidence to challenge constructively at senior levels. Strong judgement and pragmatism, balancing independence with commercial awareness. Professional qualifications (e.g. CIA, ACA, ACCA, CISA) desirable but not essential.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Apr 04, 2026
Full time
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is looking to hire Head of Internal Audit to join their Head Office in Baker Street. This position is offered on a 12-month fixed term basis.We are seeking an experienced, credible, and pragmatic senior leader to step into this role. The Head of Internal Audit will lead the design and implementation of a proportionate, risk based Internal Audit framework, tailored to the firm's size, complexity, and Partnership model.The successful candidate will provide independent assurance to senior leadership, Boards, and Risk Committees, while shaping and recommending the future operating model for Internal Audit across Knight Frank's global platform. Key Responsibilities: Internal Audit Strategy & Operating Model Lead the assessment and definition of Knight Frank's Internal Audit operating model, evaluating in house, outsourced, and co sourced delivery options. Design and implement a fit for purpose Internal Audit approach, aligned to the firm's risk profile, regulatory environment, and Partnership structure. Develop clear recommendations for senior leadership on the future state Internal Audit model, including resourcing, scope, and governance. Establish Internal Audit's mandate, independence, and positioning within the broader risk and assurance framework. Audit Planning & Delivery Develop and deliver a risk based Internal Audit plan covering Business Services and service line audit programmes. Create and maintain a comprehensive audit universe, enabling proportionate, agile, and targeted audit activity. Oversee the planning and delivery of audits across key risk areas, ensuring consistency of methodology, quality, and reporting. Expand assurance coverage to global offices, subject to resource approval, including effective use of co sourcing or additional FTC hires. Ensure audit work focuses on areas of highest risk, materiality, and strategic importance. Governance, Reporting & Assurance Provide independent assurance to senior leadership, Boards, and Committees on the effectiveness of governance, risk management, and internal controls. Report audit findings, themes, and emerging risks periodically to: + Global Risk Committee + UK Risk Committee + Relevant Boards and senior forums Produce clear, balanced, and actionable audit reports, highlighting root causes, control weaknesses, and remediation priorities. Monitor and follow up on management actions to ensure timely and effective closure of audit findings. Stakeholder Management & Collaboration Build strong, trusted relationships with Partners, senior leaders, and business heads across the firm. Work closely with Enterprise Risk, Compliance, Financial Crime, and other second line functions, while maintaining clear segregation of responsibilities. Escalate significant risks, control failures, or governance issues for further investigation and corrective action where required. Act as a constructive challenger, supporting continuous improvement without unnecessary disruption to commercial activity. Frameworks, Standards & Continuous Improvement Design and embed a risk based Internal Audit framework aligned to recognised professional standards and best practice. Ensure audit methodologies remain agile, forward looking, and aligned to emerging risks, including regulatory change, technology, and operational resilience. Identify opportunities to enhance audit tools, reporting, and insights to improve the value delivered to leadership and the Partnership. Key Experience Required: Significant senior level experience in Internal Audit leadership within a complex, multi jurisdictional organisation (professional services, real estate, financial services, or similarly structured environments). Proven experience designing and implementing Internal Audit strategies and operating models, including outsourced or co sourced arrangements. Experience implementing ERM/GRC technologies, with exposure to technology transformation initiatives and vendor selection processes would be desirable Strong understanding of risk based auditing, governance frameworks, and internal control environments. Key Skills Required: Demonstrated ability to deliver Board and Committee level reporting with clarity and credibility. Excellent stakeholder management skills, with the confidence to challenge constructively at senior levels. Strong judgement and pragmatism, balancing independence with commercial awareness. Professional qualifications (e.g. CIA, ACA, ACCA, CISA) desirable but not essential.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Principal Managing Partner
Workday, Inc.
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success. About the Role The individual will lead and coordinate Workday's efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategyTo achieve success, this professional will ensure three critical elements are in place:A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual PlanThis person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase. What You'll Be Doing Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust. Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success. Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition. Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience. Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment. Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions. Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap. Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness. Key Objectives Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts. Craft and implement strategic roadmaps that drive customer success and Workday growth. Foster a culture of proactive customer advocacy and outstanding service delivery. Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities. Position Workday as a trusted strategic partner and innovation collaborator. Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan Engage the appropriate workmates to support account planning and feature adoption strategies About You Basic Qualifications 8+ years' experience of large account management, leading both account and delivery teams for software vendors or global SIs. 5+ years of experience in consulting or professional services, preferably with enterprise software solutions. Proven track record of building and maintaining strong C-level relationships. Other Qualifications Demonstrated success in driving customer happiness and achieving revenue growth. Ability to articulate sophisticated ideas clearly and persuasively. Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation Experience implementing Workday is preferable. Fluency in English is essential. Fluency in German is essential if based in Germany Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities,
Apr 04, 2026
Full time
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success. About the Role The individual will lead and coordinate Workday's efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategyTo achieve success, this professional will ensure three critical elements are in place:A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual PlanThis person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase. What You'll Be Doing Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust. Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success. Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition. Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience. Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment. Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions. Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap. Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness. Key Objectives Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts. Craft and implement strategic roadmaps that drive customer success and Workday growth. Foster a culture of proactive customer advocacy and outstanding service delivery. Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities. Position Workday as a trusted strategic partner and innovation collaborator. Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan Engage the appropriate workmates to support account planning and feature adoption strategies About You Basic Qualifications 8+ years' experience of large account management, leading both account and delivery teams for software vendors or global SIs. 5+ years of experience in consulting or professional services, preferably with enterprise software solutions. Proven track record of building and maintaining strong C-level relationships. Other Qualifications Demonstrated success in driving customer happiness and achieving revenue growth. Ability to articulate sophisticated ideas clearly and persuasively. Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation Experience implementing Workday is preferable. Fluency in English is essential. Fluency in German is essential if based in Germany Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities,
Head of Engineering
Trades Workforce Solutions
Contract type: Permanent Location: Remote - based in the UK or Ireland Reports to: CEO Overview Kyckr is a fast-scaling SaaS and data company transforming how Financial Crime teams verify businesses. We provide regulated institutions - banks, law firms, payment providers, and more - with the tools to onboard customers, assess risk and maintain ongoing compliance with confidence. Founded as an ambitious attempt to build the world's first truly global business register, we now partner with over 100 of the biggest names in Banking, Fintech and Regtech to power their business verification processes. Our platform provides a single access point to live data from 300+ corporate registries worldwide, normalised and enriched at the point of request. This real-time, source-verified approach is unique in our industry and technically demanding - but it's what makes Kyckr the trusted provider in our space. Recognised as a Category Leader for KYC Data Solutions by Chartis Research in 2024, we've just delivered a record year of growth and are still only getting started. This is a rare opportunity for an outstanding engineering leader to join an ambitious, early-stage business (with substantial family office backing) in a senior management role. As the technical counterpart to a commercially driven CEO, you will: Define and execute our technical strategy. Recruit and develop a world-class engineering team. Shape the product roadmap and guide critical build, buy, and partner decisions. You'll be working alongside alumni of some of the most innovative data companies in the world, gaining exposure to strategic decision-making while helping scale a company with both big ambitions (both organic and M&A) and genuine social purpose. The right candidate will combine vision-setting leadership with hands-on curiosity. If your last GitHub contribution was years ago - or you'd rather talk about AI at conferences than experiment with agents in your own time - this isn't the role for you. We're looking for someone just as comfortable fixing a bug as advising on architectural design, someone who thrives in the "multiple hats" environment of early-stage tech and remains unfazed by shifting priorities. Above all, you're a mature, intrinsically motivated technology leader who loves data. Our daily work spans building API integrations, maintaining robotic data-extraction processes, writing OCR engines, and refactoring data pipelines. At the same time, we're beginning to invest in AI (agentic frameworks, LLMs for data extraction) and data storage innovation. Our stack is hosted on Microsoft Azure (App Services, Azure Functions, and .NET applications on VMs) with Azure SQL databases for data storage and retrieval. We manage delivery through Azure DevOps, including CI/CD pipelines and work item tracking. There are currently 9 people in the team (split across the UK, Ireland, Philippines and Australia) with scope and budget to expand the team in line with our wider strategic goals. Responsibilities Technical Strategy & Delivery: Own solution design and planning for Kyckr applications, services, and supporting Azure infrastructure. Engineering Standards: Set and maintain system architecture standards, ensuring scalability, resilience, and maintainability across the platform. Roadmap Alignment: Partner with the Head of Product to align the roadmap with current delivery and future priorities. Performance & Reliability: Lead performance engineering, ensuring scalability, resilience, and capacity to support projected workloads. Production Excellence: Oversee investigation and root cause analysis of production issues, driving a culture of reliability and continuous improvement. Alignment: Collaborate with the Principal Cloud Engineer to ensure infrastructure and software engineering efforts are fully aligned. KPI Tracking: Define, track, and report on engineering KPIs (e.g., velocity, uptime, deployment frequency, defect rates) to measure delivery effectiveness and system health. Engineering Leadership & Execution: Maintain visibility across all engineering workstreams, providing guidance, unblockers, and technical oversight where required. Mentoring: Pair with developers to support problem-solving, mentor on best practices, and raise overall technical quality. Agile Leadership: Facilitate agile ceremonies (stand-ups, sprint planning, refinement, reviews, retrospectives) and manage team boards and workflows. Capacity Planning: Lead engineering team capacity planning, balancing roadmap delivery, technical debt, and operational maintenance. Documentation: Collaborate on technical documentation to support internal alignment and external needs (e.g. RFPs, due diligence). People & Culture: Provide career leadership: conduct regular 1:1s, support professional development, and align individual goals with Kyckr's mission. Talent Acquisition: Recruit top engineering talent: screening, running technical and culture-fit interviews, and ensuring smooth onboarding with HR. Culture: Foster a high-performance, collaborative culture that embraces accountability, learning, and experimentation. Governance, Security & Compliance: Take ownership of security leadership within engineering: embedding secure-by-design practices, ensuring data protection, and conducting regular threat modelling and reviews. Standards Compliance: Ensure engineering practices and systems comply with ISO27001, SOC2, and other relevant standards. Budget & Reporting: Participate in budget planning and reviews relating to engineering requirements. Stakeholder Reporting: Report regularly to senior management on team milestones, challenges, KPIs, and achievements. Essential Experience (Technical) System architecture & solution design: proven ability to design scalable, secure, and resilient systems, and to lead or review architecture discussions. .NET / C# expertise: extensive experience with .NET Core and .NET Framework, with deep proficiency in C#, applying best practices in design, implementation, testing, and performance optimisation. API development: experience building and supporting RESTful and SOAP APIs, including authentication, versioning, and documentation. Data layer proficiency: solid experience with SQL Server (queries, stored procedures, optimisation) and general database design. Cloud deployment: hands-on experience deploying and running .NET applications and services in Microsoft Azure (VMs, App Services, Azure Functions). CI/CD & DevOps: experience designing and maintaining CI/CD pipelines, Git-based version control, and automated build/test/deploy processes. Production reliability: proven track record of root cause analysis, incident management, and production support in live environments. Work item management: practical experience with systems such as Azure DevOps or Jira for backlog management, sprint planning, and tracking technical debt. Security practices: familiarity with secure-by-design principles, identity management, and embedding security into the SDLC. Testing & quality: strong background in automated testing (unit, integration, regression) and building for reliability. Essential Experience (Other) Scale-up journey: 2-3 years of experience in a senior role with a SaaS company @ $5-20m ARR, ideally as part of a scaling journey. Data specialist: Proven track record of building, launching, and maintaining products with data at their core. Compliance expertise: Responsibility for achieving ISO27001 and/or SOC 2 Type II certification. Desirable Experience (Other) Buy-side M&A integration: Adept at incorporating newly acquired platforms or services, ensuring smooth transitions and value creation. Regtech experience: Experience in a regtech or company data provider. Corporate registry familiarity: Experience working with, or integrating, corporate registry data. PE/Family Office background: Able to interface effectively with investors, and meet stretching goals. AI/automation in data: Experience applying AI/ML, OCR, or robotic processes for data extraction, enrichment, or workflow automation. Customer-facing exposure: Ability to engage with enterprise customers or partners in technical pre-sales or solution-engineering discussions.
Apr 04, 2026
Full time
Contract type: Permanent Location: Remote - based in the UK or Ireland Reports to: CEO Overview Kyckr is a fast-scaling SaaS and data company transforming how Financial Crime teams verify businesses. We provide regulated institutions - banks, law firms, payment providers, and more - with the tools to onboard customers, assess risk and maintain ongoing compliance with confidence. Founded as an ambitious attempt to build the world's first truly global business register, we now partner with over 100 of the biggest names in Banking, Fintech and Regtech to power their business verification processes. Our platform provides a single access point to live data from 300+ corporate registries worldwide, normalised and enriched at the point of request. This real-time, source-verified approach is unique in our industry and technically demanding - but it's what makes Kyckr the trusted provider in our space. Recognised as a Category Leader for KYC Data Solutions by Chartis Research in 2024, we've just delivered a record year of growth and are still only getting started. This is a rare opportunity for an outstanding engineering leader to join an ambitious, early-stage business (with substantial family office backing) in a senior management role. As the technical counterpart to a commercially driven CEO, you will: Define and execute our technical strategy. Recruit and develop a world-class engineering team. Shape the product roadmap and guide critical build, buy, and partner decisions. You'll be working alongside alumni of some of the most innovative data companies in the world, gaining exposure to strategic decision-making while helping scale a company with both big ambitions (both organic and M&A) and genuine social purpose. The right candidate will combine vision-setting leadership with hands-on curiosity. If your last GitHub contribution was years ago - or you'd rather talk about AI at conferences than experiment with agents in your own time - this isn't the role for you. We're looking for someone just as comfortable fixing a bug as advising on architectural design, someone who thrives in the "multiple hats" environment of early-stage tech and remains unfazed by shifting priorities. Above all, you're a mature, intrinsically motivated technology leader who loves data. Our daily work spans building API integrations, maintaining robotic data-extraction processes, writing OCR engines, and refactoring data pipelines. At the same time, we're beginning to invest in AI (agentic frameworks, LLMs for data extraction) and data storage innovation. Our stack is hosted on Microsoft Azure (App Services, Azure Functions, and .NET applications on VMs) with Azure SQL databases for data storage and retrieval. We manage delivery through Azure DevOps, including CI/CD pipelines and work item tracking. There are currently 9 people in the team (split across the UK, Ireland, Philippines and Australia) with scope and budget to expand the team in line with our wider strategic goals. Responsibilities Technical Strategy & Delivery: Own solution design and planning for Kyckr applications, services, and supporting Azure infrastructure. Engineering Standards: Set and maintain system architecture standards, ensuring scalability, resilience, and maintainability across the platform. Roadmap Alignment: Partner with the Head of Product to align the roadmap with current delivery and future priorities. Performance & Reliability: Lead performance engineering, ensuring scalability, resilience, and capacity to support projected workloads. Production Excellence: Oversee investigation and root cause analysis of production issues, driving a culture of reliability and continuous improvement. Alignment: Collaborate with the Principal Cloud Engineer to ensure infrastructure and software engineering efforts are fully aligned. KPI Tracking: Define, track, and report on engineering KPIs (e.g., velocity, uptime, deployment frequency, defect rates) to measure delivery effectiveness and system health. Engineering Leadership & Execution: Maintain visibility across all engineering workstreams, providing guidance, unblockers, and technical oversight where required. Mentoring: Pair with developers to support problem-solving, mentor on best practices, and raise overall technical quality. Agile Leadership: Facilitate agile ceremonies (stand-ups, sprint planning, refinement, reviews, retrospectives) and manage team boards and workflows. Capacity Planning: Lead engineering team capacity planning, balancing roadmap delivery, technical debt, and operational maintenance. Documentation: Collaborate on technical documentation to support internal alignment and external needs (e.g. RFPs, due diligence). People & Culture: Provide career leadership: conduct regular 1:1s, support professional development, and align individual goals with Kyckr's mission. Talent Acquisition: Recruit top engineering talent: screening, running technical and culture-fit interviews, and ensuring smooth onboarding with HR. Culture: Foster a high-performance, collaborative culture that embraces accountability, learning, and experimentation. Governance, Security & Compliance: Take ownership of security leadership within engineering: embedding secure-by-design practices, ensuring data protection, and conducting regular threat modelling and reviews. Standards Compliance: Ensure engineering practices and systems comply with ISO27001, SOC2, and other relevant standards. Budget & Reporting: Participate in budget planning and reviews relating to engineering requirements. Stakeholder Reporting: Report regularly to senior management on team milestones, challenges, KPIs, and achievements. Essential Experience (Technical) System architecture & solution design: proven ability to design scalable, secure, and resilient systems, and to lead or review architecture discussions. .NET / C# expertise: extensive experience with .NET Core and .NET Framework, with deep proficiency in C#, applying best practices in design, implementation, testing, and performance optimisation. API development: experience building and supporting RESTful and SOAP APIs, including authentication, versioning, and documentation. Data layer proficiency: solid experience with SQL Server (queries, stored procedures, optimisation) and general database design. Cloud deployment: hands-on experience deploying and running .NET applications and services in Microsoft Azure (VMs, App Services, Azure Functions). CI/CD & DevOps: experience designing and maintaining CI/CD pipelines, Git-based version control, and automated build/test/deploy processes. Production reliability: proven track record of root cause analysis, incident management, and production support in live environments. Work item management: practical experience with systems such as Azure DevOps or Jira for backlog management, sprint planning, and tracking technical debt. Security practices: familiarity with secure-by-design principles, identity management, and embedding security into the SDLC. Testing & quality: strong background in automated testing (unit, integration, regression) and building for reliability. Essential Experience (Other) Scale-up journey: 2-3 years of experience in a senior role with a SaaS company @ $5-20m ARR, ideally as part of a scaling journey. Data specialist: Proven track record of building, launching, and maintaining products with data at their core. Compliance expertise: Responsibility for achieving ISO27001 and/or SOC 2 Type II certification. Desirable Experience (Other) Buy-side M&A integration: Adept at incorporating newly acquired platforms or services, ensuring smooth transitions and value creation. Regtech experience: Experience in a regtech or company data provider. Corporate registry familiarity: Experience working with, or integrating, corporate registry data. PE/Family Office background: Able to interface effectively with investors, and meet stretching goals. AI/automation in data: Experience applying AI/ML, OCR, or robotic processes for data extraction, enrichment, or workflow automation. Customer-facing exposure: Ability to engage with enterprise customers or partners in technical pre-sales or solution-engineering discussions.
Chief Product Officer (CRBC UK)
Jonas Software Birmingham, Staffordshire
Job Description: # Chief Product Officer The Company CRB Cunninghams is the UK's leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it's needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they're happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals. The Role The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams' product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation.This role ensures our products deliver clear customer value, support commercial growth, and align with the company's long-term strategic objectives.The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement.This is a senior leadership role with significant influence over company direction, reporting at executive level. Key Responsibilities Product Strategy & Vision Define and own the product vision, strategy, and long-term roadmap Ensure product direction aligns with CRBC's business strategy and growth ambitions Identify new product opportunities, enhancements, and market expansion potential Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value Customer Intimacy & Market Insight Build a deep understanding of customer needs, workflows, and pain points Use market research, customer feedback, and data insights to guide product decisions Monitor competitor offerings and industry trends to maintain differentiation Align product strategy with key partners, including school caterers Product Delivery & Lifecycle Management Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation Work closely with R&D and delivery teams to ensure high-quality, timely releases Balance short-term delivery priorities with long-term scalability, resilience, and sustainability Commercial & Financial Impact Partner with sales, marketing, and leadership to drive revenue growth and retention Shape product pricing and positioning alongside commercial leaders Track and report on product performance, ROI, and success metrics Leadership & Governance Lead, develop, and mentor the product management function Establish clear product processes, prioritisation frameworks, and governance Act as a senior product voice at executive and board level Key Skills & Experience Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) Strong track record delivering successful B2B products (software or technology-enabled services) Commercially minded, with experience linking product decisions to revenue and growth Excellent stakeholder management across technical and non-technical teams Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes Comfortable operating in a growing, evolving organisation Desirable Experience Background in SaaS, EdTech, and/or payments Experience in regulated, professional services, or compliance-driven environments Experience scaling products and teams in a growth-focused business What Success Looks Like A clear, well-communicated product strategy aligned to business goals and purpose Products that customers value, adopt, and actively recommend AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost Predictable, high-quality product delivery Strong collaboration across leadership, commercial, and technical teams Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children Shape the future direction of a market-leading product portfolio High-impact role with executive visibility and influence Collaborative culture with genuine scope to innovate and lead Business Unit: CRB Cunninghams Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 04, 2026
Full time
Job Description: # Chief Product Officer The Company CRB Cunninghams is the UK's leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it's needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they're happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals. The Role The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams' product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation.This role ensures our products deliver clear customer value, support commercial growth, and align with the company's long-term strategic objectives.The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement.This is a senior leadership role with significant influence over company direction, reporting at executive level. Key Responsibilities Product Strategy & Vision Define and own the product vision, strategy, and long-term roadmap Ensure product direction aligns with CRBC's business strategy and growth ambitions Identify new product opportunities, enhancements, and market expansion potential Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value Customer Intimacy & Market Insight Build a deep understanding of customer needs, workflows, and pain points Use market research, customer feedback, and data insights to guide product decisions Monitor competitor offerings and industry trends to maintain differentiation Align product strategy with key partners, including school caterers Product Delivery & Lifecycle Management Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation Work closely with R&D and delivery teams to ensure high-quality, timely releases Balance short-term delivery priorities with long-term scalability, resilience, and sustainability Commercial & Financial Impact Partner with sales, marketing, and leadership to drive revenue growth and retention Shape product pricing and positioning alongside commercial leaders Track and report on product performance, ROI, and success metrics Leadership & Governance Lead, develop, and mentor the product management function Establish clear product processes, prioritisation frameworks, and governance Act as a senior product voice at executive and board level Key Skills & Experience Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) Strong track record delivering successful B2B products (software or technology-enabled services) Commercially minded, with experience linking product decisions to revenue and growth Excellent stakeholder management across technical and non-technical teams Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes Comfortable operating in a growing, evolving organisation Desirable Experience Background in SaaS, EdTech, and/or payments Experience in regulated, professional services, or compliance-driven environments Experience scaling products and teams in a growth-focused business What Success Looks Like A clear, well-communicated product strategy aligned to business goals and purpose Products that customers value, adopt, and actively recommend AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost Predictable, high-quality product delivery Strong collaboration across leadership, commercial, and technical teams Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children Shape the future direction of a market-leading product portfolio High-impact role with executive visibility and influence Collaborative culture with genuine scope to innovate and lead Business Unit: CRB Cunninghams Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Michael Page Technology
Technology Project Manager
Michael Page Technology
As a Technology Project Manager you will spearhead strategic consultancy efforts, driving organisational change and delivering impactful solutions. This London-based role requires expertise in strategy development and a focus on fostering innovation within the consultancy, strategy, and change department. Client Details The hiring organisation is a well-established entity within the life sciences industry, known for its commitment to advancing healthcare solutions through innovative strategies. They focus on impactful outcomes and transformative projects that shape the future of the industry. Description Strategic platform domain leadership : drive development of Enterprise platform domain specific strategy, ensuring alignment with organisations digital, data and technology goals. This includes setting a vision for the platform that supports enterprise stakeholders needs and value priorities. Roadmap delivery : lead the development and execution of a multi-year roadmap and architecture to establish and evolve the Enterprise platform capabilities and services. Ensure the platform's capabilities evolve over time to meet changing priorities over time. Lead cross-functional teams: including technology, subject matter experts, lead business users, and executive leadership to align Enterprise platform initiatives with organisational goals. Team formation: build and lead a "right-sized" platform team. This includes sourcing or hiring permanent and interim team members with the necessary skills and leading them in a matrix environment to deliver platform objectives. Technology evaluation: Evaluate, recommend and continually improve solutions and services to meet the needs of core stakeholders Customer engagement and UX design: collaborate with a range of stakeholders to understand the needs, problems and opportunities by persona, using agile and UX methods to drive simplification and frictionless customer experience. Stakeholder management and business partnering : build strong, trusted relationships with key business stakeholders at senior and every level of the organisation. Value realisation: ensure that investments in the enterprise platform domain translate into measurable business value. Track platform business outcomes and communicate these benefits to stakeholders. Ensure that service levels are maintained or exceeded. Automation: seek opportunities to automate and integrate processes to simplify user experience, increase productivity and improve quality. AI technologies: ensure data is prepared to enable integration of AI, and drive organisations selection, implementation and adoption of emerging AI. Compliance oversight: ensure data platform solutions are reliable, secure, and compliant with regulations and policies. ensure the platform adheres to regulatory frameworks such as GDPR, HIPAA, GxP where required. Risk management: proactively mitigate operational risk, maintaining robust, resilient and secure technology services that are constantly evolving. Outside-in thinking: seek out technology trends that can be brought into the operations team to improve business processes. Study capabilities and use cases for GenAI to transform the digital workplace experience. Data Quality: ensure enterprise data is mastered within single systems of record and is accessible for functional reporting, other consuming applications. Close partnership with Enterprise Data Stewards and DPO, and Data Platform lead. Continuous Improvement: identify opportunities for continuous enhancement of Enterprise platform solutions' performance, security, resiliency and cost-efficiency and functionality. Profile Knowledge of SAP is essential Proven experience leading value-led, modular and integrated enterprise application (or ERP) implementations within similar types of organisation. Ability to work iteratively with stakeholders to assess needs, problems and opportunities, seeking to maximise value of technology, and bring a strong customer focus on usability, UX experience and outcomes Ability to prepare engaging presentation materials for senior stakeholders to build support for vision, business case and plans Ability to lead agile, cross functional matrix teams across Tech, PMO, business colleagues, third parties and others. Ability to effectively select third parties and manage third party relationships. Ability to drive implementation of structured, design principles-based approach in close partnership with architecture Learning agility and versatility, able to 'roll up sleeves' and operate independently within a small team High EQ, with ability to navigate complex and competing stakeholder needs, creating clarity within ambiguity Job Offer Opportunities to work on impactful projects within the life sciences industry. Permanent position based in London with opportunities for professional growth. Hybrid working enivronment - 3 days in office, 2 days at home
Apr 03, 2026
Full time
As a Technology Project Manager you will spearhead strategic consultancy efforts, driving organisational change and delivering impactful solutions. This London-based role requires expertise in strategy development and a focus on fostering innovation within the consultancy, strategy, and change department. Client Details The hiring organisation is a well-established entity within the life sciences industry, known for its commitment to advancing healthcare solutions through innovative strategies. They focus on impactful outcomes and transformative projects that shape the future of the industry. Description Strategic platform domain leadership : drive development of Enterprise platform domain specific strategy, ensuring alignment with organisations digital, data and technology goals. This includes setting a vision for the platform that supports enterprise stakeholders needs and value priorities. Roadmap delivery : lead the development and execution of a multi-year roadmap and architecture to establish and evolve the Enterprise platform capabilities and services. Ensure the platform's capabilities evolve over time to meet changing priorities over time. Lead cross-functional teams: including technology, subject matter experts, lead business users, and executive leadership to align Enterprise platform initiatives with organisational goals. Team formation: build and lead a "right-sized" platform team. This includes sourcing or hiring permanent and interim team members with the necessary skills and leading them in a matrix environment to deliver platform objectives. Technology evaluation: Evaluate, recommend and continually improve solutions and services to meet the needs of core stakeholders Customer engagement and UX design: collaborate with a range of stakeholders to understand the needs, problems and opportunities by persona, using agile and UX methods to drive simplification and frictionless customer experience. Stakeholder management and business partnering : build strong, trusted relationships with key business stakeholders at senior and every level of the organisation. Value realisation: ensure that investments in the enterprise platform domain translate into measurable business value. Track platform business outcomes and communicate these benefits to stakeholders. Ensure that service levels are maintained or exceeded. Automation: seek opportunities to automate and integrate processes to simplify user experience, increase productivity and improve quality. AI technologies: ensure data is prepared to enable integration of AI, and drive organisations selection, implementation and adoption of emerging AI. Compliance oversight: ensure data platform solutions are reliable, secure, and compliant with regulations and policies. ensure the platform adheres to regulatory frameworks such as GDPR, HIPAA, GxP where required. Risk management: proactively mitigate operational risk, maintaining robust, resilient and secure technology services that are constantly evolving. Outside-in thinking: seek out technology trends that can be brought into the operations team to improve business processes. Study capabilities and use cases for GenAI to transform the digital workplace experience. Data Quality: ensure enterprise data is mastered within single systems of record and is accessible for functional reporting, other consuming applications. Close partnership with Enterprise Data Stewards and DPO, and Data Platform lead. Continuous Improvement: identify opportunities for continuous enhancement of Enterprise platform solutions' performance, security, resiliency and cost-efficiency and functionality. Profile Knowledge of SAP is essential Proven experience leading value-led, modular and integrated enterprise application (or ERP) implementations within similar types of organisation. Ability to work iteratively with stakeholders to assess needs, problems and opportunities, seeking to maximise value of technology, and bring a strong customer focus on usability, UX experience and outcomes Ability to prepare engaging presentation materials for senior stakeholders to build support for vision, business case and plans Ability to lead agile, cross functional matrix teams across Tech, PMO, business colleagues, third parties and others. Ability to effectively select third parties and manage third party relationships. Ability to drive implementation of structured, design principles-based approach in close partnership with architecture Learning agility and versatility, able to 'roll up sleeves' and operate independently within a small team High EQ, with ability to navigate complex and competing stakeholder needs, creating clarity within ambiguity Job Offer Opportunities to work on impactful projects within the life sciences industry. Permanent position based in London with opportunities for professional growth. Hybrid working enivronment - 3 days in office, 2 days at home
ACUMEN ACADEMY
Trustees
ACUMEN ACADEMY Stockton-on-tees, County Durham
Trustees UK Acumen Academy (Charity number ) develops and delivers transformative leadership programmes to equip social entrepreneurs and leaders across the United Kingdom with the tools and community needed to strengthen their leadership, scale their impact, and create lasting change. As the UK partner of Acumen Academy - the world's school for social change - we are building a locally-rooted and globally-connected movement dedicated to solving problems of poverty and building a society based on dignity. Against the backdrop of persistent poverty and rising inequality across the United Kingdom, we identify, support, and accompany pioneering role models and business models who are reimagining the future of education, employment, healthcare, and inclusion for communities experiencing disadvantage. Through our flagship UK Fellows Programme, we have provided catalytic support to 84 Founders, CEOs and senior leaders whose innovations have positively impacted over 3 million lives across the United Kingdom. Our Fellows are breaking down barriers and fostering dignity for people trapped by systems of poverty, including: Marcellus Baz - Founder of Switch Up - transforming the lives of vulnerable young people through sport, mentoring, and counselling. Michelle Hill - CEO of Talk, Listen, Change - building a holistic approach to safe and healthy relationships. Rachel Gegeshidze - CEO of Tempo - uniting public, private, and community sectors to uplift communities. Fred Kastner - Co-Founder of TERN - supporting refugee entrepreneurs to build thriving enterprises. Yasmin Khan - CEO of Staying Put - working with communities to prevent abuse and build a world free from violence. Our 2025 Impact Report reflects the strong foundation we have built through the UK Fellowship, Foundry, and our growing partnerships. Building on this, we are looking to recruit up to three new Trustees to join the UK Acumen Academy board - helping carry UK Acumen Academy into its next chapter and deepening the reach, delivery, and impact of our programmes and our Fellows. We have identified three areas where we are particularly seeking expertise - Fundraising & Partnerships, Networks & Ambassador, and Finance & Treasurer (see the appendix) - and we anticipate recruiting for all three roles. However, we remain open to the right people: depending on the experience and expertise of candidates, we may recruit across some or all of these positions, or consider individuals who bring a compelling combination of skills across more than one area. If you are unsure which role best fits your background, we encourage you to apply and tell us what you bring - we will work with you to find the best fit. Trustee Roles, Responsibilities and Duties The Board of Trustees plays a pivotal role in stewarding the mission, ethos, and impact of UK Acumen Academy. As a Trustee, we look to you to: Be a committed champion of our mission. Celebrate what we are doing well and demand we do more. Support the Director as a thought partner and critical friend. Model the leadership qualities we aim to cultivate in others. Core Responsibilities Trustees act as strategic advisors to the Director - not operational staff - across the following areas: Governance: Ensure the charity is legally compliant, well managed, risk-aware and mission-aligned. Strategy: Shape, review and monitor organisational strategy, and ensure it can be implemented. Financial oversight: Ensure financial sustainability and sound decision-making on resource allocation. Partnerships & networks: Make strategic introductions and help secure funding and in-kind support. Ambassador: Promote the work of Acumen Academy and represent our values externally. Thought partnership: Act as a generous thought partner to the Director and team, offering support while respecting operational boundaries. See the appendix for more detailed responsibilities across Fundraising & Partnerships, Networks & Ambassador, and Finance & Treasurer. Time Commitment: Four 2-hour board meetings annually (mix of in-person and virtual). Approximately 2 hours per month of additional engagement (reading materials, supporting the Director, etc.). One half-day strategy day annually (in-person) Attendance at periodic community events, where possible. During key moments - such as strategy reviews or recruitment - some Trustees may choose to contribute more, and this is warmly welcomed. An initial board term of up to three years. Diversity & Inclusion UK Acumen Academy is committed to building a board that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, regardless of age, gender, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from those with lived experience of the social issues our Fellows work on. We believe that diversity of perspective and experience makes us a stronger, more effective organisation. Next Steps If you are inspired by our mission and believe you have something meaningful to contribute, we would love to hear from you. To apply, please send a CV and a short cover note by email to or via the button below, telling us why you want to join the UK Acumen Academy board and what you would bring to the role . Our process is as follows: Application: Share your CV and cover note by an email to Conversations with Trustees: Two 45-minute conversations (online or in person) with members of the Board to explore your motivations and experience, and to give you an opportunity to learn more about the organisation and the role of the Board. Board Meeting Observation: Where possible, shortlisted candidates will be invited to observe a Board meeting (currently planned for late-May) before a final decision is made. If you have any questions before applying or would like an informal conversation ahead of submitting, please don't hesitate to get in touch at the same address. Applications will be reviewed on a rolling basis. We encourage you to get in touch as soon as possible. Appendix Fundraising & Partnerships Trustee The Fundraising & Partnerships Trustee provides strategic oversight and guidance on income generation, supporting the Director to develop a resilient funding model that combines philanthropy, partnerships, and earned income. Key Responsibilities: Strategic Income Guidance: Advise on fundraising and earned income strategies, ensuring they are ambitious, coherent, and mission-aligned. Model Sustainability: Support the organisation to build diversified, reliable income streams that match our long-term mission and ambition. Thought Partnership: Provide insight and feedback on funding proposals, partnership design, and positioning. Networks Ambassador Trustee The Networks Ambassador Trustee plays a vital role in expanding UK Acumen Academy's reach and influence - opening doors, accelerating introductions, and connecting us to the people and organisations who can amplify our work. Key Responsibilities: Strategic Introductions: Proactively identify and facilitate introductions to potential funders, partners, Fellows, and collaborators. Network Leveraging: Cultivate relationships across philanthropy, business, civil society, and aligned movements for social change. Values-led Stewardship: Ensure all relationship-building reflects Acumen's ethos - rooted in dignity, trust, and long-term thinking. Treasurer The Treasurer provides financial stewardship and oversight, supporting the Director to ensure UK Acumen Academy remains financially healthy, transparent, and well-positioned to deliver on its mission. Key Responsibilities: Financial Oversight & Reporting: Review financial reports, ensuring the board has a clear and accurate picture of the organisation's financial position at all times. Budgeting & Forecasting: Support the Director in developing annual budgets and longer-term financial forecasts that reflect strategic priorities and funding realities. Financial Sustainability: Advise on financial risk, reserves policy, and the financial implications of key decisions.
Apr 03, 2026
Full time
Trustees UK Acumen Academy (Charity number ) develops and delivers transformative leadership programmes to equip social entrepreneurs and leaders across the United Kingdom with the tools and community needed to strengthen their leadership, scale their impact, and create lasting change. As the UK partner of Acumen Academy - the world's school for social change - we are building a locally-rooted and globally-connected movement dedicated to solving problems of poverty and building a society based on dignity. Against the backdrop of persistent poverty and rising inequality across the United Kingdom, we identify, support, and accompany pioneering role models and business models who are reimagining the future of education, employment, healthcare, and inclusion for communities experiencing disadvantage. Through our flagship UK Fellows Programme, we have provided catalytic support to 84 Founders, CEOs and senior leaders whose innovations have positively impacted over 3 million lives across the United Kingdom. Our Fellows are breaking down barriers and fostering dignity for people trapped by systems of poverty, including: Marcellus Baz - Founder of Switch Up - transforming the lives of vulnerable young people through sport, mentoring, and counselling. Michelle Hill - CEO of Talk, Listen, Change - building a holistic approach to safe and healthy relationships. Rachel Gegeshidze - CEO of Tempo - uniting public, private, and community sectors to uplift communities. Fred Kastner - Co-Founder of TERN - supporting refugee entrepreneurs to build thriving enterprises. Yasmin Khan - CEO of Staying Put - working with communities to prevent abuse and build a world free from violence. Our 2025 Impact Report reflects the strong foundation we have built through the UK Fellowship, Foundry, and our growing partnerships. Building on this, we are looking to recruit up to three new Trustees to join the UK Acumen Academy board - helping carry UK Acumen Academy into its next chapter and deepening the reach, delivery, and impact of our programmes and our Fellows. We have identified three areas where we are particularly seeking expertise - Fundraising & Partnerships, Networks & Ambassador, and Finance & Treasurer (see the appendix) - and we anticipate recruiting for all three roles. However, we remain open to the right people: depending on the experience and expertise of candidates, we may recruit across some or all of these positions, or consider individuals who bring a compelling combination of skills across more than one area. If you are unsure which role best fits your background, we encourage you to apply and tell us what you bring - we will work with you to find the best fit. Trustee Roles, Responsibilities and Duties The Board of Trustees plays a pivotal role in stewarding the mission, ethos, and impact of UK Acumen Academy. As a Trustee, we look to you to: Be a committed champion of our mission. Celebrate what we are doing well and demand we do more. Support the Director as a thought partner and critical friend. Model the leadership qualities we aim to cultivate in others. Core Responsibilities Trustees act as strategic advisors to the Director - not operational staff - across the following areas: Governance: Ensure the charity is legally compliant, well managed, risk-aware and mission-aligned. Strategy: Shape, review and monitor organisational strategy, and ensure it can be implemented. Financial oversight: Ensure financial sustainability and sound decision-making on resource allocation. Partnerships & networks: Make strategic introductions and help secure funding and in-kind support. Ambassador: Promote the work of Acumen Academy and represent our values externally. Thought partnership: Act as a generous thought partner to the Director and team, offering support while respecting operational boundaries. See the appendix for more detailed responsibilities across Fundraising & Partnerships, Networks & Ambassador, and Finance & Treasurer. Time Commitment: Four 2-hour board meetings annually (mix of in-person and virtual). Approximately 2 hours per month of additional engagement (reading materials, supporting the Director, etc.). One half-day strategy day annually (in-person) Attendance at periodic community events, where possible. During key moments - such as strategy reviews or recruitment - some Trustees may choose to contribute more, and this is warmly welcomed. An initial board term of up to three years. Diversity & Inclusion UK Acumen Academy is committed to building a board that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, regardless of age, gender, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from those with lived experience of the social issues our Fellows work on. We believe that diversity of perspective and experience makes us a stronger, more effective organisation. Next Steps If you are inspired by our mission and believe you have something meaningful to contribute, we would love to hear from you. To apply, please send a CV and a short cover note by email to or via the button below, telling us why you want to join the UK Acumen Academy board and what you would bring to the role . Our process is as follows: Application: Share your CV and cover note by an email to Conversations with Trustees: Two 45-minute conversations (online or in person) with members of the Board to explore your motivations and experience, and to give you an opportunity to learn more about the organisation and the role of the Board. Board Meeting Observation: Where possible, shortlisted candidates will be invited to observe a Board meeting (currently planned for late-May) before a final decision is made. If you have any questions before applying or would like an informal conversation ahead of submitting, please don't hesitate to get in touch at the same address. Applications will be reviewed on a rolling basis. We encourage you to get in touch as soon as possible. Appendix Fundraising & Partnerships Trustee The Fundraising & Partnerships Trustee provides strategic oversight and guidance on income generation, supporting the Director to develop a resilient funding model that combines philanthropy, partnerships, and earned income. Key Responsibilities: Strategic Income Guidance: Advise on fundraising and earned income strategies, ensuring they are ambitious, coherent, and mission-aligned. Model Sustainability: Support the organisation to build diversified, reliable income streams that match our long-term mission and ambition. Thought Partnership: Provide insight and feedback on funding proposals, partnership design, and positioning. Networks Ambassador Trustee The Networks Ambassador Trustee plays a vital role in expanding UK Acumen Academy's reach and influence - opening doors, accelerating introductions, and connecting us to the people and organisations who can amplify our work. Key Responsibilities: Strategic Introductions: Proactively identify and facilitate introductions to potential funders, partners, Fellows, and collaborators. Network Leveraging: Cultivate relationships across philanthropy, business, civil society, and aligned movements for social change. Values-led Stewardship: Ensure all relationship-building reflects Acumen's ethos - rooted in dignity, trust, and long-term thinking. Treasurer The Treasurer provides financial stewardship and oversight, supporting the Director to ensure UK Acumen Academy remains financially healthy, transparent, and well-positioned to deliver on its mission. Key Responsibilities: Financial Oversight & Reporting: Review financial reports, ensuring the board has a clear and accurate picture of the organisation's financial position at all times. Budgeting & Forecasting: Support the Director in developing annual budgets and longer-term financial forecasts that reflect strategic priorities and funding realities. Financial Sustainability: Advise on financial risk, reserves policy, and the financial implications of key decisions.
Head of Enterprise Risk Management
AJ Bell Management Limited Manchester, Lancashire
Overview As AJ Bell continues to grow and evolve, we are strengthening our Risk function and are looking for an experienced Head of Enterprise Risk Management to lead the Group's risk management capability during an exciting period of development and transformation. The Head of Enterprise Risk Management will own the design, enhancement, and delivery of our risk management framework - ensuring it remains forward looking, proportionate, and fully aligned to our strategic ambitions and regulatory obligations. This is a high impact role at the heart of the organisation that balances strategic insight with practical implementation. You will provide independent challenge and support to the business, helping leaders make well informed, risk aware decisions while strengthening our overall risk culture. You will also act as business owner for our Governance, Risk and Compliance system, driving better data, smarter processes, and clearer risk accountability across the organisation. You will work closely with the Board, Executive Committee, and Risk and Compliance Committee, providing high quality risk insight that supports strong governance and good customer outcomes. What you will do: Enterprise Risk Management and strategy Lead the evolution of the Group's risk management framework, ensuring it meets FCA expectations and grows with the business. Develop and maintain the risk taxonomy, risk policies, and supporting standards to ensure consistency across the Group. Continuously align risk management to strategy, regulatory change, and good practice developments. Risk appetite and decision support Lead periodic reviews of the risk appetite framework to ensure it remains relevant, measurable, and practical. Embed risk appetite metrics into strategic planning and decision making across the organisation. Provide independent second line challenge on strategic initiatives, change programmes, and new product proposals. Support leaders in understanding and managing risks effectively, helping to build a strong risk-aware culture. GRC system leadership Act as business owner for the GRC system, ensuring it is used effectively across all business areas. Drive automation, improved data quality, and more efficient risk management practices. Provide guidance and training to first line risk owners to maximise the system's value. Lead second line oversight of key risk categories including strategic, operational, technology, and conduct risks. Coordinate identification and assessment of emerging risks, including regulatory and market developments. Ensure timely escalation of risk issues and trends to senior management and governance committees. Oversee quarterly and annual risk reporting to the Board and senior committees. Contribute to the Group ICARA process, including scenario analysis and material harm workshops. Implement and oversee risk and control self assessments across the organisation. Build strong, collaborative relationships across the business while maintaining independent challenge. Promote risk awareness through training and leadership engagement. Work closely with Compliance and Internal Audit to support effective combined assurance. About you: We are looking for an experienced ERM leader who brings credibility, pragmatism, and strong stakeholder skills. You will ideally have: Significant experience in enterprise risk management within FCA regulated financial services. Proven experience embedding risk frameworks and risk appetite disciplines into day to day business activity. Experience owning or implementing a GRC system. Confidence engaging with Executives and the Board. Strong analytical and strategic thinking skills. Experience leading and developing a high performing risk team. You will also be: Pragmatic and commercially aware in your approach to risk. Able to explain complex risk concepts in clear, business friendly language. Collaborative, supportive, and constructive in your challenge. Forward looking, with a keen eye on emerging risks and regulatory change. Passionate about continuous improvement in risk processes and systems. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive yearsand in 2025 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits Competitive salary and discretionary bonus scheme Starting holiday entitlement of28days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% (9% after 2 years) Buy As You Earn (BAYE) Scheme Annual Free Shares Award Scheme PMI Health Cash Plan Free gym membership Employee Assistance Programme Enhanced maternity, paternity, and shared parental leave Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more And much, much more! At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Apr 03, 2026
Full time
Overview As AJ Bell continues to grow and evolve, we are strengthening our Risk function and are looking for an experienced Head of Enterprise Risk Management to lead the Group's risk management capability during an exciting period of development and transformation. The Head of Enterprise Risk Management will own the design, enhancement, and delivery of our risk management framework - ensuring it remains forward looking, proportionate, and fully aligned to our strategic ambitions and regulatory obligations. This is a high impact role at the heart of the organisation that balances strategic insight with practical implementation. You will provide independent challenge and support to the business, helping leaders make well informed, risk aware decisions while strengthening our overall risk culture. You will also act as business owner for our Governance, Risk and Compliance system, driving better data, smarter processes, and clearer risk accountability across the organisation. You will work closely with the Board, Executive Committee, and Risk and Compliance Committee, providing high quality risk insight that supports strong governance and good customer outcomes. What you will do: Enterprise Risk Management and strategy Lead the evolution of the Group's risk management framework, ensuring it meets FCA expectations and grows with the business. Develop and maintain the risk taxonomy, risk policies, and supporting standards to ensure consistency across the Group. Continuously align risk management to strategy, regulatory change, and good practice developments. Risk appetite and decision support Lead periodic reviews of the risk appetite framework to ensure it remains relevant, measurable, and practical. Embed risk appetite metrics into strategic planning and decision making across the organisation. Provide independent second line challenge on strategic initiatives, change programmes, and new product proposals. Support leaders in understanding and managing risks effectively, helping to build a strong risk-aware culture. GRC system leadership Act as business owner for the GRC system, ensuring it is used effectively across all business areas. Drive automation, improved data quality, and more efficient risk management practices. Provide guidance and training to first line risk owners to maximise the system's value. Lead second line oversight of key risk categories including strategic, operational, technology, and conduct risks. Coordinate identification and assessment of emerging risks, including regulatory and market developments. Ensure timely escalation of risk issues and trends to senior management and governance committees. Oversee quarterly and annual risk reporting to the Board and senior committees. Contribute to the Group ICARA process, including scenario analysis and material harm workshops. Implement and oversee risk and control self assessments across the organisation. Build strong, collaborative relationships across the business while maintaining independent challenge. Promote risk awareness through training and leadership engagement. Work closely with Compliance and Internal Audit to support effective combined assurance. About you: We are looking for an experienced ERM leader who brings credibility, pragmatism, and strong stakeholder skills. You will ideally have: Significant experience in enterprise risk management within FCA regulated financial services. Proven experience embedding risk frameworks and risk appetite disciplines into day to day business activity. Experience owning or implementing a GRC system. Confidence engaging with Executives and the Board. Strong analytical and strategic thinking skills. Experience leading and developing a high performing risk team. You will also be: Pragmatic and commercially aware in your approach to risk. Able to explain complex risk concepts in clear, business friendly language. Collaborative, supportive, and constructive in your challenge. Forward looking, with a keen eye on emerging risks and regulatory change. Passionate about continuous improvement in risk processes and systems. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive yearsand in 2025 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits Competitive salary and discretionary bonus scheme Starting holiday entitlement of28days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% (9% after 2 years) Buy As You Earn (BAYE) Scheme Annual Free Shares Award Scheme PMI Health Cash Plan Free gym membership Employee Assistance Programme Enhanced maternity, paternity, and shared parental leave Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more And much, much more! At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Softwire
Client Partner - DSIT & Central Digital
Softwire Manchester, Lancashire
Locations: London, Cambridge, Manchester Salary: £92,100 to £103,700 with an average of between £15,000 and £20,000 in profit share We are looking for a Client Partner to own and grow Softwire's relationships with the Department for Science, Innovation and Technology (DSIT) and its associated bodies, including GDS and relevant arm's-length organisations. The role is focused on building a strategic footprint within DSIT, turning existing delivery credibility into sustained, proactive growth across digital, data, AI and modern service delivery. You will be accountable for senior stakeholder relationships, account strategy, opportunity identification and bid leadership across this landscape. Working closely with delivery leaders to stay grounded in client context, your primary focus is on shaping future opportunities and converting them into long-term, multi-service engagements. You will report to the Client Success Director. As part of the wider public sector leadership team, you will contribute to a portfolio of £25m+ with clear growth ambitions over the next 2-3 years. This role supports flexible working, but regular presence with DSIT and similar stakeholders is expected. How success in the role is measured Strength and depth of senior DSIT relationships Quality, predictability and relevance of the pipeline Conversion of priority opportunities into sustainable wins Growth aligned to Softwire's modern services strategy Focus Area: DSIT & Central Digital Your core account focus will include: Government Digital Service (GDS) Relevant DSIT arm's-length bodies (e.g. IPO, Met Office, UKRI) You will develop and own a clear DSIT account strategy, covering: Priority directorates, agencies and stakeholders Known and emerging programmes How Softwire's strengths align to DSIT's policy and delivery agenda (AI, data, digital transformation, service modernisation) Key Responsibilities Relationship Development & Market Insight Build and maintain trusted relationships at Deputy Director and Director level across DSIT and its delivery bodies. Position Softwire as a credible, delivery-led partner in modern digital services. Track DSIT policy, funding and delivery priorities and translate them into clear opportunity hypotheses. Work with delivery, practice and marketing teams to support targeted thought leadership and engagement activity aligned to DSIT's agenda. Account Ownership & Growth Own the DSIT account plan, including revenue targets, pipeline and growth strategy. Expand Softwire's footprint from individual engagements to multi-year, multi-service relationships. Ensure opportunities are identified early, shaped collaboratively and aligned to Softwire's strengths. Bid Leadership & Opportunity Shaping Maintain a strong view of upcoming DSIT opportunities, both formal and informal. Lead bid and pitch strategy, including win themes, positioning and client narrative. Bring deep client context into bids and senior conversations, supported by delivery and technical colleagues. About You You are an experienced public sector client or account leader who: Has strong knowledge of central government, ideally within digital, data or technology-led programmes. Brings existing credibility within DSIT, GDS or adjacent bodies (or can build this quickly). Has a track record of turning delivery credibility into growth, not just managing existing work. Is comfortable working with outcome-based, multidisciplinary services rather than pure staff augmentation. Thinks strategically about accounts but is hands-on when needed. Spots opportunities early and engages clients ahead of formal procurement. Can shape clear, compelling narratives linking client needs to delivery capability. Is collaborative by default and enjoys working as part of a senior leadership team. Is comfortable operating in ambiguous, evolving environments. Has experience with account planning, pipeline management and bid leadership. Motivates teams around shared client goals and works constructively through delivery and organisational constraints. About Softwire Softwire is a leading UK technology and strategy consultancy. From enterprise to government, we help visionary organisations turn strategic ambitions into results at scale. Our practices cover AI transformation, data platforms, systems engineering, advanced CX and experience design. Softwire was founded on one simple idea: if we can create the best possible culture and working environment then everything else will fall into place. And it seems to be working - we were recently voted number 1 company to work for in the UK at the Best Company awards, and we are a successful and growing supplier to the UK public sector with a great track record creating high quality services that cater for everyone. We've worked across government, in Trade (UKEF), Healthcare (OHID), Climate Change (DESNZ), National Security, Elections, and Grants (DLUHC). We deliver full-lifecycle projects from Discovery, through Alpha, Beta, and long-term support. We have a mature and successful offering with strong relationships across several departments and successful £multi-million engagements delivering high quality outcomes for citizens and government. We plan to expand both our capabilities and our scale, and we are looking for someone to support this growth and provide the structure to enable us to scale. We are currently on the Digital Outcomes and Specialists (DOS) framework, GCloud, TS3 (via a partner), and the DALAS framework (HMRC). We plan to expand to other frameworks in the future. We focus on creating a great culture and working environment and we are looking for people who share our core beliefs about what makes a great place to work: That if a job is worth doing, it's worth doing properly. That work should be both fulfilling and fun. That kindness matters and should be extended to employees and clients alike. That by being trusting and trustworthy as an organisation and as individuals we can dispense with tedious bureaucracy and rules. When you work with Softwire, you're not only becoming part of a team with in-depth skills and delivery expertise - you'll be working in a high-trust environment alongside skilled, kind, fun people who are passionate about creating amazing services and experiences that solve real problems. What We Offer Package Softwireoperatestransparent pay scales and a profit share schemebased on role and overall company performance. Highly competitive base that ranges from £92,100-£103,700 based on experience. You can expect to receive a substantial profit share based on company performance which ranges from £15,000-£20,000. Pension: Additional 5% of salary. 25 days annual leave (with the option to buy up-to 10 more days). Time off for company-wide morale events, time off for charitable activities. Free annual eye test, income protection, cycle to work, electric vehicle lease schemes, and payroll charity donations.
Apr 03, 2026
Full time
Locations: London, Cambridge, Manchester Salary: £92,100 to £103,700 with an average of between £15,000 and £20,000 in profit share We are looking for a Client Partner to own and grow Softwire's relationships with the Department for Science, Innovation and Technology (DSIT) and its associated bodies, including GDS and relevant arm's-length organisations. The role is focused on building a strategic footprint within DSIT, turning existing delivery credibility into sustained, proactive growth across digital, data, AI and modern service delivery. You will be accountable for senior stakeholder relationships, account strategy, opportunity identification and bid leadership across this landscape. Working closely with delivery leaders to stay grounded in client context, your primary focus is on shaping future opportunities and converting them into long-term, multi-service engagements. You will report to the Client Success Director. As part of the wider public sector leadership team, you will contribute to a portfolio of £25m+ with clear growth ambitions over the next 2-3 years. This role supports flexible working, but regular presence with DSIT and similar stakeholders is expected. How success in the role is measured Strength and depth of senior DSIT relationships Quality, predictability and relevance of the pipeline Conversion of priority opportunities into sustainable wins Growth aligned to Softwire's modern services strategy Focus Area: DSIT & Central Digital Your core account focus will include: Government Digital Service (GDS) Relevant DSIT arm's-length bodies (e.g. IPO, Met Office, UKRI) You will develop and own a clear DSIT account strategy, covering: Priority directorates, agencies and stakeholders Known and emerging programmes How Softwire's strengths align to DSIT's policy and delivery agenda (AI, data, digital transformation, service modernisation) Key Responsibilities Relationship Development & Market Insight Build and maintain trusted relationships at Deputy Director and Director level across DSIT and its delivery bodies. Position Softwire as a credible, delivery-led partner in modern digital services. Track DSIT policy, funding and delivery priorities and translate them into clear opportunity hypotheses. Work with delivery, practice and marketing teams to support targeted thought leadership and engagement activity aligned to DSIT's agenda. Account Ownership & Growth Own the DSIT account plan, including revenue targets, pipeline and growth strategy. Expand Softwire's footprint from individual engagements to multi-year, multi-service relationships. Ensure opportunities are identified early, shaped collaboratively and aligned to Softwire's strengths. Bid Leadership & Opportunity Shaping Maintain a strong view of upcoming DSIT opportunities, both formal and informal. Lead bid and pitch strategy, including win themes, positioning and client narrative. Bring deep client context into bids and senior conversations, supported by delivery and technical colleagues. About You You are an experienced public sector client or account leader who: Has strong knowledge of central government, ideally within digital, data or technology-led programmes. Brings existing credibility within DSIT, GDS or adjacent bodies (or can build this quickly). Has a track record of turning delivery credibility into growth, not just managing existing work. Is comfortable working with outcome-based, multidisciplinary services rather than pure staff augmentation. Thinks strategically about accounts but is hands-on when needed. Spots opportunities early and engages clients ahead of formal procurement. Can shape clear, compelling narratives linking client needs to delivery capability. Is collaborative by default and enjoys working as part of a senior leadership team. Is comfortable operating in ambiguous, evolving environments. Has experience with account planning, pipeline management and bid leadership. Motivates teams around shared client goals and works constructively through delivery and organisational constraints. About Softwire Softwire is a leading UK technology and strategy consultancy. From enterprise to government, we help visionary organisations turn strategic ambitions into results at scale. Our practices cover AI transformation, data platforms, systems engineering, advanced CX and experience design. Softwire was founded on one simple idea: if we can create the best possible culture and working environment then everything else will fall into place. And it seems to be working - we were recently voted number 1 company to work for in the UK at the Best Company awards, and we are a successful and growing supplier to the UK public sector with a great track record creating high quality services that cater for everyone. We've worked across government, in Trade (UKEF), Healthcare (OHID), Climate Change (DESNZ), National Security, Elections, and Grants (DLUHC). We deliver full-lifecycle projects from Discovery, through Alpha, Beta, and long-term support. We have a mature and successful offering with strong relationships across several departments and successful £multi-million engagements delivering high quality outcomes for citizens and government. We plan to expand both our capabilities and our scale, and we are looking for someone to support this growth and provide the structure to enable us to scale. We are currently on the Digital Outcomes and Specialists (DOS) framework, GCloud, TS3 (via a partner), and the DALAS framework (HMRC). We plan to expand to other frameworks in the future. We focus on creating a great culture and working environment and we are looking for people who share our core beliefs about what makes a great place to work: That if a job is worth doing, it's worth doing properly. That work should be both fulfilling and fun. That kindness matters and should be extended to employees and clients alike. That by being trusting and trustworthy as an organisation and as individuals we can dispense with tedious bureaucracy and rules. When you work with Softwire, you're not only becoming part of a team with in-depth skills and delivery expertise - you'll be working in a high-trust environment alongside skilled, kind, fun people who are passionate about creating amazing services and experiences that solve real problems. What We Offer Package Softwireoperatestransparent pay scales and a profit share schemebased on role and overall company performance. Highly competitive base that ranges from £92,100-£103,700 based on experience. You can expect to receive a substantial profit share based on company performance which ranges from £15,000-£20,000. Pension: Additional 5% of salary. 25 days annual leave (with the option to buy up-to 10 more days). Time off for company-wide morale events, time off for charitable activities. Free annual eye test, income protection, cycle to work, electric vehicle lease schemes, and payroll charity donations.
Banking Partner Manager
BVNK
We believe the next generation of financial services will be powered by stablecoins. Founded in 2021, our mission at BVNK is to accelerate global money movement. We're building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we're accelerating our growth - and we're looking for smart, ambitious people to help us build the future of financial services. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. About this role in the team: The Banking Partner Manager will be responsible for effectively managing the end-to-end onboarding process of BVNK's new banking partners as well as acting as the main Relationship Manager for some of BVNK's key banking partners. BVNK will be utilising multiple licensed entities across multiple jurisdictions to partner with various banks and financial services providers, and comprehensive records will need to be kept to ensure each application contains accurate information for each jurisdiction and licensing requirements while maintaining consistent messaging. The main responsibilities of the Banking Team are the ownership and management of BVNK's banking network globally. Reporting to the Head of Banking-Europe/APAC, this role is ideal for someone with experience in the banking and payments industry. For the right candidate, this position offers the opportunity to contribute and inform BVNK's banking partnership strategy and support our ambitious expansion goals. Key Areas of Responsibilities: Build and maintain strong professional relationships with banking partners globally, acting as the main contact person during the onboarding process as well as BAU. Support the Banking Relationship Team with day-to-day partner management and organisational tasks. Complete banking partner application forms and collate necessary policies, KYC, and other documentation for each application (building a strong relationship with BVNKs Compliance & Legal Teams). Assist with KYC onboarding and due diligence with new partner banks and KYC refresh with existing partners. Project manage the implementation of new banking partners into BVNK's network to ensure timely delivery of all tasks. Assist in negotiating acceptable commercial and service terms with banking partners and selected third-party vendors. Research, identify, and explore new markets, payment rails, domestic schemes, and banking providers to expand BVNK's global footprint in line with BVNK's expansion plans. Collaborate closely with Product and Operations team to ensure efficient and smooth integration and roll-out of new partners and capabilities. Become subject matter expert for Banking and support Commercial and Operational Teams across BVNK. Ensure alignment with partner banks' risk appetite towards restricted business verticals allowing compliant and smart customer transaction routing. Monitor ongoing performance and suitability of banking partners after launch. What we need from you: 2-4 years of experience in a similar capacity in the Fintech/payments/banking/crypto space. Experience with and knowledge of domestic and cross-border schemes (FPS, SEPA, SWIFT, ACH, PIX, etc). Commercial mindset and great attention to detail. Excellent organisational skills. Proactive, with the ability to multitask and prioritise tasks efficiently with autonomy. Professional verbal and written communication skills in English. Ability to work with sensitive and confidential information with integrity. Nice to have: Previous experience and appreciation of high risk verticals beneficial (i.e. iGaming, FX, crypto). What you can expect from us: Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. For information on how we will handle your personal data when you apply for a job with us, please see our Candidate Privacy Notice.
Apr 03, 2026
Full time
We believe the next generation of financial services will be powered by stablecoins. Founded in 2021, our mission at BVNK is to accelerate global money movement. We're building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we're accelerating our growth - and we're looking for smart, ambitious people to help us build the future of financial services. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. About this role in the team: The Banking Partner Manager will be responsible for effectively managing the end-to-end onboarding process of BVNK's new banking partners as well as acting as the main Relationship Manager for some of BVNK's key banking partners. BVNK will be utilising multiple licensed entities across multiple jurisdictions to partner with various banks and financial services providers, and comprehensive records will need to be kept to ensure each application contains accurate information for each jurisdiction and licensing requirements while maintaining consistent messaging. The main responsibilities of the Banking Team are the ownership and management of BVNK's banking network globally. Reporting to the Head of Banking-Europe/APAC, this role is ideal for someone with experience in the banking and payments industry. For the right candidate, this position offers the opportunity to contribute and inform BVNK's banking partnership strategy and support our ambitious expansion goals. Key Areas of Responsibilities: Build and maintain strong professional relationships with banking partners globally, acting as the main contact person during the onboarding process as well as BAU. Support the Banking Relationship Team with day-to-day partner management and organisational tasks. Complete banking partner application forms and collate necessary policies, KYC, and other documentation for each application (building a strong relationship with BVNKs Compliance & Legal Teams). Assist with KYC onboarding and due diligence with new partner banks and KYC refresh with existing partners. Project manage the implementation of new banking partners into BVNK's network to ensure timely delivery of all tasks. Assist in negotiating acceptable commercial and service terms with banking partners and selected third-party vendors. Research, identify, and explore new markets, payment rails, domestic schemes, and banking providers to expand BVNK's global footprint in line with BVNK's expansion plans. Collaborate closely with Product and Operations team to ensure efficient and smooth integration and roll-out of new partners and capabilities. Become subject matter expert for Banking and support Commercial and Operational Teams across BVNK. Ensure alignment with partner banks' risk appetite towards restricted business verticals allowing compliant and smart customer transaction routing. Monitor ongoing performance and suitability of banking partners after launch. What we need from you: 2-4 years of experience in a similar capacity in the Fintech/payments/banking/crypto space. Experience with and knowledge of domestic and cross-border schemes (FPS, SEPA, SWIFT, ACH, PIX, etc). Commercial mindset and great attention to detail. Excellent organisational skills. Proactive, with the ability to multitask and prioritise tasks efficiently with autonomy. Professional verbal and written communication skills in English. Ability to work with sensitive and confidential information with integrity. Nice to have: Previous experience and appreciation of high risk verticals beneficial (i.e. iGaming, FX, crypto). What you can expect from us: Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. For information on how we will handle your personal data when you apply for a job with us, please see our Candidate Privacy Notice.

Modal Window

  • Home
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Google Plus
  • LinkedIn
Parent and Partner sites: IT Job Board | Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | Construction Job Board | Property jobs | myJobsnearme.com | Jobs near me
© 2008-2026 Jobsite Jobs | Designed by Web Design Agency