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People Business Partner
Kinlys Global Services Sunbury-on-thames, Middlesex
Role: People Business Partner Contract Type: Full-time, Permanent Location: Sunbury-upon-Thames, UK (hybrid working is available, allowing for a mix of office/home working) Salary: To £70,000 (depending on experience), plus company benefits Please note - we will only be accepting direct applications and will not be engaging any recruitment agency Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40 years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world. It is an exciting time at Yorktel-Kinly, as our transformation across the business continues. As a result, we have new opportunities for Human Resource professionals to join our highly collaborative team, to assist the business in our new era. We now have an opportunity for a proven HR / People Business Partner, to join us, to act as a strategic and operational partner to defined client groups across the UK-Region. Working closely with leaders and colleagues "on the front line", the role provides commercially focused, pragmatic advice and support across the full people lifecycle including talent management, employee relations, organisational development, performance, reward, and culture. The Business Partner plays a key role in embedding and advancing Yorktel-Kinly's people strategy, ensuring people programmes, policies, and practices are aligned to both local business needs and Kinly's global people and business objectives. Key responsibilities: Strategic Business Partnering Partner with extended management teams to develop and implement people strategies that support business growth, transformation, and performance Act as a trusted advisor on organisational and people-related matters, offering insight, challenge and solution-focused recommendations Translate business plans into effective people plans, supporting workforce planning, organisational design and capability development Provide thought leadership on people and culture initiatives, ensuring consistency with Yorktel-Kinly's values and strategic direction People Operations & Employee Relations Provide end-to-end people support for agreed departments and cost centres across the UK region offices Manage complex employee relations matters, including disciplinary and grievance processes (up to and including dismissal), redundancy scenarios and performance management cases Lead investigations and hearings in line with policy, best practice and employment legislation Support dispute resolution and coach managers to manage issues effectively and consistently Leadership & Team Management Work closely with the Head of People and Global People Director, collaborating with other People Business Partners and the broader People team Lead, manage and develop a small People team including recruitment, objective setting, 1:1s, appraisals, and development planning Champion continuous improvement within the People function, identifying opportunities to enhance service delivery, processes and capability Actively support and promote the EUSA internship programme Talent, Performance & Development Coach and partner with managers to deliver effective performance management and employee development aligned to Yorktel-Kinly's annual performance review cycle Provide expertise in feedback, coaching, development planning and succession considerations Contribute to the design and delivery of people-led programmes across attraction, retention, learning & development, reward and engagement Support recruitment activity as required, including participation in senior or final-stage interviews within client groups Reward, Payroll & Data Work in close partnership with the Compensation & Benefits Manager to ensure accurate and timely processing of UK region payrolls Support administration of bonuses/variable pay, ensuring appropriate approvals and controls Ensure Finance is informed of payroll accruals, exceptional payments and relevant cost impacts Educate managers and employees on reward and compensation principles, including performance calibration and career progression Change, M&A & Organisational Effectiveness Lead and manage TUPE transfers in and out, ensuring legal compliance and a positive employee experience Support mergers, acquisitions and integration activity, working closely with senior stakeholders Provide change management support to leaders during periods of organisational transformation Engagement, Culture & Inclusion Support the Head of People and Global People Director in the delivery of employee engagement surveys and action planning Champion diversity, equality and inclusion, embedding best practice and ensuring compliance with policy and legislation Act as a role model for Yorktel-Kinly's values, promoting a positive and inclusive culture Skills and experience: Essential Proven experience in a senior HR / People role (e.g. HR Generalist, Specialist or Business Partner) within a fast-paced commercial environment Strong experience partnering with senior leaders and managing complex stakeholder relationships Demonstrable capability across the full HR remit, especially employee relations, organisational development, and change management Sound knowledge of UK employment law and HR best practice Experience leading and developing others, either directly or indirectly Ability to operate effectively at strategic, operational and tactical levels Strong commercial acumen and analytical capability Excellent communication skills, with the ability to adapt style to different audiences Resilient, pragmatic and comfortable working in ambiguity and change High integrity, with a strong commitment to compliance and Yorktel-Kinly's values Strong MS Office capability and experience using HRIS, ATS and LMS platforms Desirable Degree in Human Resources, Business Management or a related discipline CIPD Level 5 (or equivalent) If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements Equal Opportunities: Yorktel-Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.
Feb 23, 2026
Full time
Role: People Business Partner Contract Type: Full-time, Permanent Location: Sunbury-upon-Thames, UK (hybrid working is available, allowing for a mix of office/home working) Salary: To £70,000 (depending on experience), plus company benefits Please note - we will only be accepting direct applications and will not be engaging any recruitment agency Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40 years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world. It is an exciting time at Yorktel-Kinly, as our transformation across the business continues. As a result, we have new opportunities for Human Resource professionals to join our highly collaborative team, to assist the business in our new era. We now have an opportunity for a proven HR / People Business Partner, to join us, to act as a strategic and operational partner to defined client groups across the UK-Region. Working closely with leaders and colleagues "on the front line", the role provides commercially focused, pragmatic advice and support across the full people lifecycle including talent management, employee relations, organisational development, performance, reward, and culture. The Business Partner plays a key role in embedding and advancing Yorktel-Kinly's people strategy, ensuring people programmes, policies, and practices are aligned to both local business needs and Kinly's global people and business objectives. Key responsibilities: Strategic Business Partnering Partner with extended management teams to develop and implement people strategies that support business growth, transformation, and performance Act as a trusted advisor on organisational and people-related matters, offering insight, challenge and solution-focused recommendations Translate business plans into effective people plans, supporting workforce planning, organisational design and capability development Provide thought leadership on people and culture initiatives, ensuring consistency with Yorktel-Kinly's values and strategic direction People Operations & Employee Relations Provide end-to-end people support for agreed departments and cost centres across the UK region offices Manage complex employee relations matters, including disciplinary and grievance processes (up to and including dismissal), redundancy scenarios and performance management cases Lead investigations and hearings in line with policy, best practice and employment legislation Support dispute resolution and coach managers to manage issues effectively and consistently Leadership & Team Management Work closely with the Head of People and Global People Director, collaborating with other People Business Partners and the broader People team Lead, manage and develop a small People team including recruitment, objective setting, 1:1s, appraisals, and development planning Champion continuous improvement within the People function, identifying opportunities to enhance service delivery, processes and capability Actively support and promote the EUSA internship programme Talent, Performance & Development Coach and partner with managers to deliver effective performance management and employee development aligned to Yorktel-Kinly's annual performance review cycle Provide expertise in feedback, coaching, development planning and succession considerations Contribute to the design and delivery of people-led programmes across attraction, retention, learning & development, reward and engagement Support recruitment activity as required, including participation in senior or final-stage interviews within client groups Reward, Payroll & Data Work in close partnership with the Compensation & Benefits Manager to ensure accurate and timely processing of UK region payrolls Support administration of bonuses/variable pay, ensuring appropriate approvals and controls Ensure Finance is informed of payroll accruals, exceptional payments and relevant cost impacts Educate managers and employees on reward and compensation principles, including performance calibration and career progression Change, M&A & Organisational Effectiveness Lead and manage TUPE transfers in and out, ensuring legal compliance and a positive employee experience Support mergers, acquisitions and integration activity, working closely with senior stakeholders Provide change management support to leaders during periods of organisational transformation Engagement, Culture & Inclusion Support the Head of People and Global People Director in the delivery of employee engagement surveys and action planning Champion diversity, equality and inclusion, embedding best practice and ensuring compliance with policy and legislation Act as a role model for Yorktel-Kinly's values, promoting a positive and inclusive culture Skills and experience: Essential Proven experience in a senior HR / People role (e.g. HR Generalist, Specialist or Business Partner) within a fast-paced commercial environment Strong experience partnering with senior leaders and managing complex stakeholder relationships Demonstrable capability across the full HR remit, especially employee relations, organisational development, and change management Sound knowledge of UK employment law and HR best practice Experience leading and developing others, either directly or indirectly Ability to operate effectively at strategic, operational and tactical levels Strong commercial acumen and analytical capability Excellent communication skills, with the ability to adapt style to different audiences Resilient, pragmatic and comfortable working in ambiguity and change High integrity, with a strong commitment to compliance and Yorktel-Kinly's values Strong MS Office capability and experience using HRIS, ATS and LMS platforms Desirable Degree in Human Resources, Business Management or a related discipline CIPD Level 5 (or equivalent) If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements Equal Opportunities: Yorktel-Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.
Integrity Education Solutions Limited
Post-16 Lead Teacher
Integrity Education Solutions Limited
A unique and rewarding opportunity has arisen for an experienced and passionate leader to head up a Post-16 outreach provision within a forward-thinking, specialist independent education provider in East London. The setting is dedicated to delivering transformative outcomes through inclusive, therapeutic, and personalised education supporting neurodiverse young people, particularly those with Autism Spectrum Condition (ASC) and/or Social, Emotional and Mental Health (SEMH) needs. As Post-16 Lead Teacher, you will play a key role in leading a bespoke, accredited curriculum that builds independence, emotional resilience, and employability. Reporting directly to senior leadership, you ll oversee both strategic development and day-to-day delivery of a curriculum tailored to individual needs, supporting clear pathways into adulthood, further education, training, employment, and independent living. Key Responsibilities: Curriculum & Learning Design, lead and evaluate an outcomes-focused post-16 curriculum aligned with EHCP and Preparation for Adulthood (PfA) outcomes. Deliver and coordinate a personalised timetable, including Functional Skills (English, Maths, ICT), vocational subjects and enterprise education. Ensure qualifications (ASDAN, BTEC, Entry-Level Functional Skills) are appropriate to individual learner pathways. Promote enrichment, community engagement, volunteering, and enterprise projects. Embed trauma-informed and therapeutic strategies throughout the provision. Leadership & Management Lead the post-16 team, setting high standards and ensuring accountability for student progress. Model exemplary teaching and deliver high-quality lessons when required. Work collaboratively with therapists, support staff, families, and external partners. Lead and support professional development, coaching, and mentoring. Student Development & Wellbeing Promote independence and life skills through tailored opportunities both in and beyond the classroom. Act as a key worker, maintaining strong relationships and championing student voice. Lead transition planning, including work experience, college preparation, and careers advice (Gatsby Benchmarks). Support emotional and behavioural regulation with dignity and respect. Safeguarding & Administration Maintain accurate records on progress, attainment, wellbeing, and attendance. Contribute to EHCP reviews, reports, and transition planning. Ensure full compliance with internal policies and external regulatory requirements (Ofsted, SEND Code of Practice). Qualifications & Experience Qualified Teacher Status (QTS/QTLS or equivalent). Extensive experience in Post-16 and/or SEND education. Proven track record of curriculum development and leadership. Deep understanding of ASC, SEMH, and trauma-informed practices. Strong knowledge of Functional Skills, vocational learning, and accreditation pathways. Exceptional communication, leadership, and interpersonal skills. A genuine commitment to inclusive, student-centred education. Salary : £47,000 - £55,000 per annum (Dependent on experience) If this role aligns with your values and experience, please contact Integrity Education Solutions to express your interest. Integrity Education Solutions is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS checks and satisfactory references
Feb 22, 2026
Full time
A unique and rewarding opportunity has arisen for an experienced and passionate leader to head up a Post-16 outreach provision within a forward-thinking, specialist independent education provider in East London. The setting is dedicated to delivering transformative outcomes through inclusive, therapeutic, and personalised education supporting neurodiverse young people, particularly those with Autism Spectrum Condition (ASC) and/or Social, Emotional and Mental Health (SEMH) needs. As Post-16 Lead Teacher, you will play a key role in leading a bespoke, accredited curriculum that builds independence, emotional resilience, and employability. Reporting directly to senior leadership, you ll oversee both strategic development and day-to-day delivery of a curriculum tailored to individual needs, supporting clear pathways into adulthood, further education, training, employment, and independent living. Key Responsibilities: Curriculum & Learning Design, lead and evaluate an outcomes-focused post-16 curriculum aligned with EHCP and Preparation for Adulthood (PfA) outcomes. Deliver and coordinate a personalised timetable, including Functional Skills (English, Maths, ICT), vocational subjects and enterprise education. Ensure qualifications (ASDAN, BTEC, Entry-Level Functional Skills) are appropriate to individual learner pathways. Promote enrichment, community engagement, volunteering, and enterprise projects. Embed trauma-informed and therapeutic strategies throughout the provision. Leadership & Management Lead the post-16 team, setting high standards and ensuring accountability for student progress. Model exemplary teaching and deliver high-quality lessons when required. Work collaboratively with therapists, support staff, families, and external partners. Lead and support professional development, coaching, and mentoring. Student Development & Wellbeing Promote independence and life skills through tailored opportunities both in and beyond the classroom. Act as a key worker, maintaining strong relationships and championing student voice. Lead transition planning, including work experience, college preparation, and careers advice (Gatsby Benchmarks). Support emotional and behavioural regulation with dignity and respect. Safeguarding & Administration Maintain accurate records on progress, attainment, wellbeing, and attendance. Contribute to EHCP reviews, reports, and transition planning. Ensure full compliance with internal policies and external regulatory requirements (Ofsted, SEND Code of Practice). Qualifications & Experience Qualified Teacher Status (QTS/QTLS or equivalent). Extensive experience in Post-16 and/or SEND education. Proven track record of curriculum development and leadership. Deep understanding of ASC, SEMH, and trauma-informed practices. Strong knowledge of Functional Skills, vocational learning, and accreditation pathways. Exceptional communication, leadership, and interpersonal skills. A genuine commitment to inclusive, student-centred education. Salary : £47,000 - £55,000 per annum (Dependent on experience) If this role aligns with your values and experience, please contact Integrity Education Solutions to express your interest. Integrity Education Solutions is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS checks and satisfactory references
Strategic Payment Advisors Lead - Global Alliances and Channels - EMEA
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team owns the GTM partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partners to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings. What you'll do As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe's engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises' financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they clearly understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be the like of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms. Responsibilities Define and build a scalable program to engage these firms individually and broadly. Engage firms to create thought leadership exchange and deep awareness of Stripe. Define Metrics for success, iterating overtime as we learn what works. Strategically engage internal subject matter experts and resources to timely support partners requests. Define incentives program specific for payment advisors that accounts for their role as agnostic advisors. Engage with Stripe marketing, analyst and industry leaders. Develop and evolve this new role for the A&C organization. Present innovative payments solutions to partners and their clients including stablecoins and agentic. Organize and execute Periodical Business Reviews with each partner Ensure business development targets are met through these partners Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities Who you are 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Proven experience leading complex payment and related projects including implementation and optimization. Experience working with payment advisory firms A proven ability to build collaborative working relationships with cross-functional teams The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes. Excellent presentation skills and demonstrated public speaking experience. Excellent verbal and written communication skills. Preferred requirements Previous/current use of Stripe products. Industry experience in Retail, Hospitality, Insurance, Media, Healthcare. Management experience, leading global teams (direct and indirect). Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is £90,300 - £135,500. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Feb 22, 2026
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team owns the GTM partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partners to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings. What you'll do As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe's engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises' financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they clearly understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be the like of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms. Responsibilities Define and build a scalable program to engage these firms individually and broadly. Engage firms to create thought leadership exchange and deep awareness of Stripe. Define Metrics for success, iterating overtime as we learn what works. Strategically engage internal subject matter experts and resources to timely support partners requests. Define incentives program specific for payment advisors that accounts for their role as agnostic advisors. Engage with Stripe marketing, analyst and industry leaders. Develop and evolve this new role for the A&C organization. Present innovative payments solutions to partners and their clients including stablecoins and agentic. Organize and execute Periodical Business Reviews with each partner Ensure business development targets are met through these partners Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities Who you are 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Proven experience leading complex payment and related projects including implementation and optimization. Experience working with payment advisory firms A proven ability to build collaborative working relationships with cross-functional teams The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes. Excellent presentation skills and demonstrated public speaking experience. Excellent verbal and written communication skills. Preferred requirements Previous/current use of Stripe products. Industry experience in Retail, Hospitality, Insurance, Media, Healthcare. Management experience, leading global teams (direct and indirect). Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is £90,300 - £135,500. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Head of Community (9-month fixed-term contract)
Quantexa
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Feb 22, 2026
Full time
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Chief Information Officer, Defence Intelligence - Ministry of Defence - SCS1
Manchester Digital
Chief Information Officer, Defence Intelligence - Ministry of Defence - SCS1 London or RAF Wyton, Huntingdon. Location and working arrangements can be flexible within reason; for example, working or being based at other large/main Defence sites About the job Job summary This role reports to the Director Strategy and Enterprise in Defence Intelligence (DI) and is responsible for the provision of effective information technology strategy for Defence Intelligence, and for understanding progress/performance against that strategy. The Chief Information Officer (CIO) is responsible for the maintenance and smooth operation of current IT systems and transition away from legacy systems, and for cyber security. The Chief Information Officer, Defence Intelligence is accountable to MOD CIO for effective leadership of the Digital Function in DI, and coordination and support to wider functional objectives across MOD. Dr Naomi Roberts, Director Strategy and Enterprise, Defence Intelligence will be offering an online Q&A session on Wednesday 25 February :00-11:00 to give an overview of the role and welcome any questions you may have. Candidates can access the meeting by clicking here. If you have any issues accessing the session, please contact: To oversee the reliable daily delivery of the right information technology products and services to users and to the business that give us advantage over our adversaries; To understand the wider technology landscape in use and planned across MOD, wider UK Government and by our partners and allies, and find opportunities to collaborate and integrate; On behalf of the Director, to continuously evaluate and evolve DI's technology and data blueprint which provides the headmarks for multiple multi-million pound delivery programmes, to ensure the blueprint enables us to pull through innovation that will give us advantage; and to understand how the programmes are delivering against the blueprint; To advise the Director on investment decisions in technology and data for DI; To assure and coordinate cyber and information security for DI; To represent DI and provide thought leadership on information technology in MOD, cross government and international forums; To lead the digital function within Defence Intelligence, coordinating and cohering with wider digital functional leads across MOD, and delivering priority functional objectives according to the direction of MOD Chief Information Officer; To provide oversight of the design and implementation of continuous improvements to our technology, wherever possible using our partners' and allies' solutions. It is a highly complex landscape, with delivery through multiple large programmes owned elsewhere. Person specification The successful candidate must be able to demonstrate their experience and skills against the following essential criteria: Have experience of collective leadership across and between organisations to achieved shared outcomes; Be a strategic thinker, with experience of successfully building, leading and implementing a digital strategy at scale; Be a trusted technology adviser, and have experience of advising senior colleagues, managing complex situations, and communicating complex technology concepts effectively; Have experience of leading and managing digital teams during a period of transformation; Be a visible, credible leader and have leadership presence in both internal and external contexts; and Have a good understanding of evolving trends in digital and what it could mean for the Defence enterprise. Technical Essential Criteria; Membership of a professional body (e.g. BCS). Desirable criteria may be used in the event of a strong field of candidates when there is a need to distinguish between candidates. This will be as a second sift, after the essential criteria has been considered: Experienceof Agile development combined with a detailed knowledge of package software solutions, bespoke build and software integration; Experience of implementing cyber security and Data Protection best practice
Feb 22, 2026
Full time
Chief Information Officer, Defence Intelligence - Ministry of Defence - SCS1 London or RAF Wyton, Huntingdon. Location and working arrangements can be flexible within reason; for example, working or being based at other large/main Defence sites About the job Job summary This role reports to the Director Strategy and Enterprise in Defence Intelligence (DI) and is responsible for the provision of effective information technology strategy for Defence Intelligence, and for understanding progress/performance against that strategy. The Chief Information Officer (CIO) is responsible for the maintenance and smooth operation of current IT systems and transition away from legacy systems, and for cyber security. The Chief Information Officer, Defence Intelligence is accountable to MOD CIO for effective leadership of the Digital Function in DI, and coordination and support to wider functional objectives across MOD. Dr Naomi Roberts, Director Strategy and Enterprise, Defence Intelligence will be offering an online Q&A session on Wednesday 25 February :00-11:00 to give an overview of the role and welcome any questions you may have. Candidates can access the meeting by clicking here. If you have any issues accessing the session, please contact: To oversee the reliable daily delivery of the right information technology products and services to users and to the business that give us advantage over our adversaries; To understand the wider technology landscape in use and planned across MOD, wider UK Government and by our partners and allies, and find opportunities to collaborate and integrate; On behalf of the Director, to continuously evaluate and evolve DI's technology and data blueprint which provides the headmarks for multiple multi-million pound delivery programmes, to ensure the blueprint enables us to pull through innovation that will give us advantage; and to understand how the programmes are delivering against the blueprint; To advise the Director on investment decisions in technology and data for DI; To assure and coordinate cyber and information security for DI; To represent DI and provide thought leadership on information technology in MOD, cross government and international forums; To lead the digital function within Defence Intelligence, coordinating and cohering with wider digital functional leads across MOD, and delivering priority functional objectives according to the direction of MOD Chief Information Officer; To provide oversight of the design and implementation of continuous improvements to our technology, wherever possible using our partners' and allies' solutions. It is a highly complex landscape, with delivery through multiple large programmes owned elsewhere. Person specification The successful candidate must be able to demonstrate their experience and skills against the following essential criteria: Have experience of collective leadership across and between organisations to achieved shared outcomes; Be a strategic thinker, with experience of successfully building, leading and implementing a digital strategy at scale; Be a trusted technology adviser, and have experience of advising senior colleagues, managing complex situations, and communicating complex technology concepts effectively; Have experience of leading and managing digital teams during a period of transformation; Be a visible, credible leader and have leadership presence in both internal and external contexts; and Have a good understanding of evolving trends in digital and what it could mean for the Defence enterprise. Technical Essential Criteria; Membership of a professional body (e.g. BCS). Desirable criteria may be used in the event of a strong field of candidates when there is a need to distinguish between candidates. This will be as a second sift, after the essential criteria has been considered: Experienceof Agile development combined with a detailed knowledge of package software solutions, bespoke build and software integration; Experience of implementing cyber security and Data Protection best practice
Director, Workday Recruiting and Onboarding
FTI Consulting, Inc
Director, Workday Recruiting and Onboarding FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. There has never been a more exciting time to join our organization as we continue our Human Resources transformation journey and elevate our HR technology capabilities to new heights. Are you ready to make your impact? About The Role The Director of Workday Recruiting and Onboarding serves as the enterprise owner of the platform, accountable for architecture, strategy, and lifecycle management of these modules. The role initially leads successful implementation delivery and transition into long term optimization, governance, and continuous innovation. This leader combines deep technical expertise with strategic vision to drive scalable, high impact HR technology solutions that enhance operational performance and user experience across the organization. Success in this role requires close partnership with HR, IT, and business leadership to translate complex requirements into resilient system design and sustainable processes. The ideal candidate will bring: A strong commitment to continuous improvement, championing best in class system experiences through thoughtful architecture, configuration, and process design. Demonstrated ability to anticipate, analyze, and architect solutions for complex HR and technology challenges in an enterprise environment. Advanced program, project, and change leadership skills, with a track record of aligning diverse stakeholders and driving large scale initiatives to completion. What You'll Do Serve as enterprise technical owner and subject matter authority for Workday Recruiting and Onboarding, ensuring architecture, configuration, and system design align with business strategy. Define and execute the strategic roadmap, driving feature adoption, integrations, and platform optimization across the Workday modules under their responsibility. Execute and lead complex configuration, enhancement, and automation initiatives to improve scalability, system performance, and user experience. Evaluate current state processes and architecture to deliver innovative, best practice solutions that streamline operations and support growth. Partner with HR and cross functional leadership to influence enterprise HR technology decisions and translate business needs into technical solutions. Oversee delivery of cross functional projects, ensuring governance, quality standards, and architectural consistency. Manage vendor and third party solution relationships to ensure reliable, secure, and strategically aligned service delivery. Establish governance and performance monitoring practices to maintain system integrity, data quality, and operational health. Provide expert consultation on escalated technical challenges and architectural decisions. Lead and mentor technical staff to build scalable delivery capability and continuous improvement. What You Will Need To Succeed Basic Qualifications Bachelor's degree in related field (Information Systems, HR, Business Administration, or similar) 8+ years of experience in HR Systems / HR Operations roles Workday certification(s) Preferred Qualifications Advanced functional and technical expertise in Workday Core HCM, Recruiting, and Onboarding, including architecture design, configuration strategy, business process framework, and integrations. Demonstrated success driving HR technology process improvement, automation, and system modernization initiatives. Experience managing complex vendor and partner relationships, including Workday and third party solution providers. Strong knowledge of Workday Recruiting partner technologies (e.g., Paradox, eSkill, HiredScore) and integration best practices. Experience operating in a global, matrixed environment with multiple stakeholders and competing priorities. Executive level communication and influence skills, with the ability to align senior leadership around technical and business decisions. Track record of building high trust cross functional partnerships to deliver enterprise technology outcomes. Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer market competitive benefits (including pension), gym and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 4 - Tier 1
Feb 22, 2026
Full time
Director, Workday Recruiting and Onboarding FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. There has never been a more exciting time to join our organization as we continue our Human Resources transformation journey and elevate our HR technology capabilities to new heights. Are you ready to make your impact? About The Role The Director of Workday Recruiting and Onboarding serves as the enterprise owner of the platform, accountable for architecture, strategy, and lifecycle management of these modules. The role initially leads successful implementation delivery and transition into long term optimization, governance, and continuous innovation. This leader combines deep technical expertise with strategic vision to drive scalable, high impact HR technology solutions that enhance operational performance and user experience across the organization. Success in this role requires close partnership with HR, IT, and business leadership to translate complex requirements into resilient system design and sustainable processes. The ideal candidate will bring: A strong commitment to continuous improvement, championing best in class system experiences through thoughtful architecture, configuration, and process design. Demonstrated ability to anticipate, analyze, and architect solutions for complex HR and technology challenges in an enterprise environment. Advanced program, project, and change leadership skills, with a track record of aligning diverse stakeholders and driving large scale initiatives to completion. What You'll Do Serve as enterprise technical owner and subject matter authority for Workday Recruiting and Onboarding, ensuring architecture, configuration, and system design align with business strategy. Define and execute the strategic roadmap, driving feature adoption, integrations, and platform optimization across the Workday modules under their responsibility. Execute and lead complex configuration, enhancement, and automation initiatives to improve scalability, system performance, and user experience. Evaluate current state processes and architecture to deliver innovative, best practice solutions that streamline operations and support growth. Partner with HR and cross functional leadership to influence enterprise HR technology decisions and translate business needs into technical solutions. Oversee delivery of cross functional projects, ensuring governance, quality standards, and architectural consistency. Manage vendor and third party solution relationships to ensure reliable, secure, and strategically aligned service delivery. Establish governance and performance monitoring practices to maintain system integrity, data quality, and operational health. Provide expert consultation on escalated technical challenges and architectural decisions. Lead and mentor technical staff to build scalable delivery capability and continuous improvement. What You Will Need To Succeed Basic Qualifications Bachelor's degree in related field (Information Systems, HR, Business Administration, or similar) 8+ years of experience in HR Systems / HR Operations roles Workday certification(s) Preferred Qualifications Advanced functional and technical expertise in Workday Core HCM, Recruiting, and Onboarding, including architecture design, configuration strategy, business process framework, and integrations. Demonstrated success driving HR technology process improvement, automation, and system modernization initiatives. Experience managing complex vendor and partner relationships, including Workday and third party solution providers. Strong knowledge of Workday Recruiting partner technologies (e.g., Paradox, eSkill, HiredScore) and integration best practices. Experience operating in a global, matrixed environment with multiple stakeholders and competing priorities. Executive level communication and influence skills, with the ability to align senior leadership around technical and business decisions. Track record of building high trust cross functional partnerships to deliver enterprise technology outcomes. Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer market competitive benefits (including pension), gym and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 4 - Tier 1
Chief Executive Officer
Spider Web Recruitment Ltd Norwich, Norfolk
Chief Executive Officer - Our clients are seeking a Chief Executive Officer based in Ipswich, Suffolk with travel across Suffolk, and occasional home working. Why this company? This organisation is not just a charity - they are also a social enterprise with a powerful mission. They are dedicated to supporting individuals facing homelessness, who run the risk of homelessness or suffer from social isolation. Their mission transcends traditional support; they offer a community where people can not only find shelter but also purpose and opportunity through meaningful work. This charity is headquartered in Ipswich with operations in Felixstowe and Woodbridge. Although an independently run organisation, it is also a federation member which in turn is part of a global movement. The package for this full time and permanent role comprises: Salary: Competitive salary of £55,000 - £60,000 per annum (depending on experience) Holiday: 25 days holiday, plus Bank Holidays Employer Pension contributions of 3% About the role: As Chief Executive Officer , you will take over from the highly successful founder, who has, over the last 10 years, built this charity from scratch to be a much respected organisation. You will have imagination and vision to develop the charity's strategy delivering support across the county. You will be responsible for managing the team that delivers services to those most in need as well as managing the social enterprises which in part fund the organisation and in part give those who need it, the means to get back on their feet. Although in a sound financial position, the successful candidate will consolidate existing income generation, identify new sources of funding and generate new revenue streams. Main duties and responsibilities: Lead the development and delivery of the charity's strategic and operational plans, aligning mission, companion support and social enterprise performance. Provide inclusive and empowering leadership to staff and volunteers, fostering a positive workplace culture and strong on-site presence. Oversee governance, safeguarding, financial sustainability, legal compliance and effective risk management. Drive diverse fundraising strategies, including grants, individual giving and enterprise income, to support long-term organisational sustainability. Act as the public face of the charity, building influential relationships with funders, media, local authorities and the wider sector. About you: As their new Chief Executive Officer , you will be a compassionate, hands-on leader with a strong understanding of the importance of culture within an organisation. With a proven track record in securing and growing grant funding, you bring a wealth of leadership experience, ideally from the charity or social enterprise sector. Your emotional intelligence and ability to build genuine relationships within the organisation and the community are key attributes that will inspire trust and collaboration. As Chief Executive Officer you will possess financial literacy relevant to managing charity budgets and are well-versed in issues concerning homelessness and social isolation. You lead with integrity and warmth, ready to face challenges with resilience and creativity. If you are results-driven individual that thrives in fast-paced environment and with the ability to consistently deliver high-impact marketing initiatives, we want to hear from you If you have the relevant skills and experience to become our new Chief Executive Officer, please send your CV and a covering letter. Initial screening interviews will be held before 10th July 2025. First interviews with a panel of Trustees be held in person in Ipswich on Monday 14th July. Final interviews will take place on the afternoon of Monday 21st July. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Feb 22, 2026
Full time
Chief Executive Officer - Our clients are seeking a Chief Executive Officer based in Ipswich, Suffolk with travel across Suffolk, and occasional home working. Why this company? This organisation is not just a charity - they are also a social enterprise with a powerful mission. They are dedicated to supporting individuals facing homelessness, who run the risk of homelessness or suffer from social isolation. Their mission transcends traditional support; they offer a community where people can not only find shelter but also purpose and opportunity through meaningful work. This charity is headquartered in Ipswich with operations in Felixstowe and Woodbridge. Although an independently run organisation, it is also a federation member which in turn is part of a global movement. The package for this full time and permanent role comprises: Salary: Competitive salary of £55,000 - £60,000 per annum (depending on experience) Holiday: 25 days holiday, plus Bank Holidays Employer Pension contributions of 3% About the role: As Chief Executive Officer , you will take over from the highly successful founder, who has, over the last 10 years, built this charity from scratch to be a much respected organisation. You will have imagination and vision to develop the charity's strategy delivering support across the county. You will be responsible for managing the team that delivers services to those most in need as well as managing the social enterprises which in part fund the organisation and in part give those who need it, the means to get back on their feet. Although in a sound financial position, the successful candidate will consolidate existing income generation, identify new sources of funding and generate new revenue streams. Main duties and responsibilities: Lead the development and delivery of the charity's strategic and operational plans, aligning mission, companion support and social enterprise performance. Provide inclusive and empowering leadership to staff and volunteers, fostering a positive workplace culture and strong on-site presence. Oversee governance, safeguarding, financial sustainability, legal compliance and effective risk management. Drive diverse fundraising strategies, including grants, individual giving and enterprise income, to support long-term organisational sustainability. Act as the public face of the charity, building influential relationships with funders, media, local authorities and the wider sector. About you: As their new Chief Executive Officer , you will be a compassionate, hands-on leader with a strong understanding of the importance of culture within an organisation. With a proven track record in securing and growing grant funding, you bring a wealth of leadership experience, ideally from the charity or social enterprise sector. Your emotional intelligence and ability to build genuine relationships within the organisation and the community are key attributes that will inspire trust and collaboration. As Chief Executive Officer you will possess financial literacy relevant to managing charity budgets and are well-versed in issues concerning homelessness and social isolation. You lead with integrity and warmth, ready to face challenges with resilience and creativity. If you are results-driven individual that thrives in fast-paced environment and with the ability to consistently deliver high-impact marketing initiatives, we want to hear from you If you have the relevant skills and experience to become our new Chief Executive Officer, please send your CV and a covering letter. Initial screening interviews will be held before 10th July 2025. First interviews with a panel of Trustees be held in person in Ipswich on Monday 14th July. Final interviews will take place on the afternoon of Monday 21st July. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Head of Sales, Contract Logistics
Ninja Van
Overview Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. As the Head of Contract Logistics, you will lead the company's expansion beyond last-mile delivery into the broader contract logistics and fulfillment space. Your mission is to build and scale a competitive, market-fit logistics offering - encompassing warehousing, fulfillment, and value-added logistics - that complements our existing last-mile network and strengthens our position as an end-to-end logistics partner. This role is highly commercial and product-focused, requiring a strategic thinker who understands both market demand and operational realities. You'll be responsible for shaping the product strategy, building scalable solutions, driving customer acquisition, and ensuring commercial success. Responsibilities Strategy & Market Development Define the contract logistics growth strategy, focusing on markets and customer segments where our last-mile strengths create a competitive edge. Identify and prioritize new product opportunities (e.g., B2B warehousing, e-commerce fulfillment, value-added services) that align with customer needs and regional trends. Develop and articulate a clear value proposition that differentiates our end-to-end logistics capability in the market. Build strategic partnerships (e.g., with technology vendors, warehouse operators, or automation providers) to accelerate capability building. Product & Solution Design Act as the product owner for the contract logistics portfolio - designing, piloting, and scaling solutions that achieve product-market fit. Translate customer requirements into modular and standardized product offerings that are commercially viable and operationally scalable. Work closely with operations, technology, and finance teams to ensure solutions balance service quality, cost efficiency, and profitability. Oversee the continuous improvement and innovation of processes, automation, and technology integration. Commercial Leadership Own the P&L for the contract logistics business, ensuring strong revenue growth and healthy margins. Lead commercial go-to-market efforts: pricing, proposals, solution design, and customer acquisition. Partner with the sales team to develop compelling proposals and bids for enterprise clients. Build long-term customer relationships and ensure strong retention through high service quality and responsiveness. Qualifications Experience/Skills Required: 8-10 years in logistics, with experience in end-to-end contract logistics. Proven ability to pilot, test, and scale commercially viable and operationally sound solutions. Understanding of Southeast Asian markets - including local infrastructure, regulations, and customer expectations. Strong business acumen and understanding of contract logistics economics. Strategic market assessment - identifying gaps, white spaces, and scalable opportunities. Solution selling - ability to translate complex logistics needs into structured proposals. Negotiation and influencing skills with enterprise clients. Financial literacy - ability to interpret and manage P&L, ROI, and pricing models. Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the "Notice") and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the "Company") for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
Feb 21, 2026
Full time
Overview Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. As the Head of Contract Logistics, you will lead the company's expansion beyond last-mile delivery into the broader contract logistics and fulfillment space. Your mission is to build and scale a competitive, market-fit logistics offering - encompassing warehousing, fulfillment, and value-added logistics - that complements our existing last-mile network and strengthens our position as an end-to-end logistics partner. This role is highly commercial and product-focused, requiring a strategic thinker who understands both market demand and operational realities. You'll be responsible for shaping the product strategy, building scalable solutions, driving customer acquisition, and ensuring commercial success. Responsibilities Strategy & Market Development Define the contract logistics growth strategy, focusing on markets and customer segments where our last-mile strengths create a competitive edge. Identify and prioritize new product opportunities (e.g., B2B warehousing, e-commerce fulfillment, value-added services) that align with customer needs and regional trends. Develop and articulate a clear value proposition that differentiates our end-to-end logistics capability in the market. Build strategic partnerships (e.g., with technology vendors, warehouse operators, or automation providers) to accelerate capability building. Product & Solution Design Act as the product owner for the contract logistics portfolio - designing, piloting, and scaling solutions that achieve product-market fit. Translate customer requirements into modular and standardized product offerings that are commercially viable and operationally scalable. Work closely with operations, technology, and finance teams to ensure solutions balance service quality, cost efficiency, and profitability. Oversee the continuous improvement and innovation of processes, automation, and technology integration. Commercial Leadership Own the P&L for the contract logistics business, ensuring strong revenue growth and healthy margins. Lead commercial go-to-market efforts: pricing, proposals, solution design, and customer acquisition. Partner with the sales team to develop compelling proposals and bids for enterprise clients. Build long-term customer relationships and ensure strong retention through high service quality and responsiveness. Qualifications Experience/Skills Required: 8-10 years in logistics, with experience in end-to-end contract logistics. Proven ability to pilot, test, and scale commercially viable and operationally sound solutions. Understanding of Southeast Asian markets - including local infrastructure, regulations, and customer expectations. Strong business acumen and understanding of contract logistics economics. Strategic market assessment - identifying gaps, white spaces, and scalable opportunities. Solution selling - ability to translate complex logistics needs into structured proposals. Negotiation and influencing skills with enterprise clients. Financial literacy - ability to interpret and manage P&L, ROI, and pricing models. Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the "Notice") and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the "Company") for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
Facilities Cleaning Assistant Manager
Warrington Borough Council
About us Warrington Borough Council is a leading authority within the Northwest. The Facilities Cleaning business delivers a service to over 120 client buildings, operating 7 days a week at some locations and employing over 300 staff. The service operates in the main but not limited to Monday to Friday 7am to 9.30pm, plus weekends subject to contracts and business demands. The council understands that a motivated workforce is the most important factor for it to be successful and achieve its aims. It's vital that employees feel rewarded for their contribution. As a Warrington Borough Council employee, you will have the opportunity to develop both professionally and personally by undertaking relevant training opportunities, enjoy a comprehensive benefits package including competitive rates of pay and Local Government Pension Scheme along with access to employee discount scheme for national and local retailers. The role Vacancy type: Full Time (37 hours per week) Salary: £39,152 - £42,839 (Grade 8) (Local Government contributory pension and Warrington Rewards employee package) Office Location: (On site role) - Woolston Depot, Hawthorne Avenue, Woolston, Warrington, WA1 4AL The role whilst operating from a site-based office will require attending multiple sites and client premises. An opportunity has arisen for the newly developed position of Assistant Manager within the Facilities Cleaning team. This is a crucial role within a dynamic customer focused business in which you will be responsible for direct management of the day to day delivery of the cleaning service within but not limited to civic buildings, schools both maintained and academy and private enterprise, ensuring that cleaning is carried out in accordance with the commercial contract, defined cleaning specification and industry best practice standards. The successful candidate will be a self-motivated individual, having gained relevant industry experience. As a driven and flexible character you will be required to direct line manage Area Cleaning Supervisors and indirectly the wider cleaning team and operatives. You will need to ensure suitable arrangements have been put in place on a daily basis to cover all contracts, ensure commercial, health, safety and welfare business processes are developed and embedded, required documentation is retained and readily accessible, work place absence and attendance is robustly managed, deadlines are met on time and accurate, carry out training and performance reviews, conduct audits on compliance and standards and ensure recruitment meets needs. Facilities Cleaning is a service delivery business with a large client portfolio, the role requires the successful candidate to proactively engage with client representatives Business Managers and Heads of Establishments to ensure expectation and delivery are aligned. Working 37 hours Monday to Friday between the hours of 7am and 6pm in the main, however there may be occasions when you will need to work outside of these hours in the evenings and possible weekends due to business needs. You will work closely with the wider Fleet and Facilities Services team where a one team approach is crucial to success. What's needed? You will have Relevant experience in a related sector Extensive relevant business and office-based experience Flexibility with hours of delivery to accommodate business needs and operational hours Knowledge of relevant industry best practice standards BICS or City and Guilds or similar recognised industry trained Business/Management/Supervisory qualification A current UK category B driving licence is required and use of own vehicle with business use insurance, for which an essential car allowance and mileage reimbursement is paid Computer literate with high standard of numeracy, literacy and verbal skills Enhanced DBS will be required Ability to develop and gain new experience Ability and willingness to undertake training as directed by the organisation, some of which could require overnight stays and personal commitment to achieve A period of opportunity for completion of agreed and funded training can be provided for the right candidate if all essential criteria in the Person Specification are not initially met. Benefits As well as a competitive salary, working for us means you get: 26 days annual holiday - raising to 31 after 5 years of service (pro-rata) Access to our attractive and competitive benefits package Access to our Health & Wellbeing Programme Key Dates & Further Information The process will include application form, interview(s), task activity, proof of qualifications and validation of licence. Contact David Smith, Fleet and Facilities Manager, for an informal conversation. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. In accordance withHome Office guidance, successful candidates mustevidencetheir right to work in the UK before commencement of?employment. Sponsorship is not available for this role; therefore, you must have the right to work in the UK to be eligible for appointment. DBS clearance is required. Warrington Borough Council is a Disability Confident employer Woolston Depot, Hawthorne Avenue, Warrington, WA1 4AL
Feb 21, 2026
Full time
About us Warrington Borough Council is a leading authority within the Northwest. The Facilities Cleaning business delivers a service to over 120 client buildings, operating 7 days a week at some locations and employing over 300 staff. The service operates in the main but not limited to Monday to Friday 7am to 9.30pm, plus weekends subject to contracts and business demands. The council understands that a motivated workforce is the most important factor for it to be successful and achieve its aims. It's vital that employees feel rewarded for their contribution. As a Warrington Borough Council employee, you will have the opportunity to develop both professionally and personally by undertaking relevant training opportunities, enjoy a comprehensive benefits package including competitive rates of pay and Local Government Pension Scheme along with access to employee discount scheme for national and local retailers. The role Vacancy type: Full Time (37 hours per week) Salary: £39,152 - £42,839 (Grade 8) (Local Government contributory pension and Warrington Rewards employee package) Office Location: (On site role) - Woolston Depot, Hawthorne Avenue, Woolston, Warrington, WA1 4AL The role whilst operating from a site-based office will require attending multiple sites and client premises. An opportunity has arisen for the newly developed position of Assistant Manager within the Facilities Cleaning team. This is a crucial role within a dynamic customer focused business in which you will be responsible for direct management of the day to day delivery of the cleaning service within but not limited to civic buildings, schools both maintained and academy and private enterprise, ensuring that cleaning is carried out in accordance with the commercial contract, defined cleaning specification and industry best practice standards. The successful candidate will be a self-motivated individual, having gained relevant industry experience. As a driven and flexible character you will be required to direct line manage Area Cleaning Supervisors and indirectly the wider cleaning team and operatives. You will need to ensure suitable arrangements have been put in place on a daily basis to cover all contracts, ensure commercial, health, safety and welfare business processes are developed and embedded, required documentation is retained and readily accessible, work place absence and attendance is robustly managed, deadlines are met on time and accurate, carry out training and performance reviews, conduct audits on compliance and standards and ensure recruitment meets needs. Facilities Cleaning is a service delivery business with a large client portfolio, the role requires the successful candidate to proactively engage with client representatives Business Managers and Heads of Establishments to ensure expectation and delivery are aligned. Working 37 hours Monday to Friday between the hours of 7am and 6pm in the main, however there may be occasions when you will need to work outside of these hours in the evenings and possible weekends due to business needs. You will work closely with the wider Fleet and Facilities Services team where a one team approach is crucial to success. What's needed? You will have Relevant experience in a related sector Extensive relevant business and office-based experience Flexibility with hours of delivery to accommodate business needs and operational hours Knowledge of relevant industry best practice standards BICS or City and Guilds or similar recognised industry trained Business/Management/Supervisory qualification A current UK category B driving licence is required and use of own vehicle with business use insurance, for which an essential car allowance and mileage reimbursement is paid Computer literate with high standard of numeracy, literacy and verbal skills Enhanced DBS will be required Ability to develop and gain new experience Ability and willingness to undertake training as directed by the organisation, some of which could require overnight stays and personal commitment to achieve A period of opportunity for completion of agreed and funded training can be provided for the right candidate if all essential criteria in the Person Specification are not initially met. Benefits As well as a competitive salary, working for us means you get: 26 days annual holiday - raising to 31 after 5 years of service (pro-rata) Access to our attractive and competitive benefits package Access to our Health & Wellbeing Programme Key Dates & Further Information The process will include application form, interview(s), task activity, proof of qualifications and validation of licence. Contact David Smith, Fleet and Facilities Manager, for an informal conversation. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. In accordance withHome Office guidance, successful candidates mustevidencetheir right to work in the UK before commencement of?employment. Sponsorship is not available for this role; therefore, you must have the right to work in the UK to be eligible for appointment. DBS clearance is required. Warrington Borough Council is a Disability Confident employer Woolston Depot, Hawthorne Avenue, Warrington, WA1 4AL
Oracle Service Consultant (Oracle Field Service Specialist United Kingdom)
Enigen UK
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom Remote, United Kingdom Job Title: Oracle Service Consultant (Oracle Field Service Specialist) Hours: Full time (40-hours per week) Location : UK Remote with client travel We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions. You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes. Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Functional & Domain Leadership Lead business process discovery and requirements gathering for service management and field service operations Provide domain expertise across service operations including: Field service scheduling and dispatch Workforce management Mobile workforce enablement Asset and service lifecycle management Service logistics and parts management SLA, entitlement, and contract management Translate business needs into scalable Oracle Service and Oracle Field Service solutions Oracle Field Service (OFS) Expertise Design, configure, and implement Oracle Field Service solutions Lead OFS implementations including: Capacity and routing configuration Work zones and resource management Forecasting and demand planning Activity types, workflows, and business rules Mobility and technician experience optimization Optimize scheduling performance, route optimization, and field productivity Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems Solution Design & Delivery Act as functional lead on Oracle Service and Field Service projects Partner with technical teams on integrations, data models, and architecture Support UAT, go-live readiness, and post-production optimization Ensure solutions align with enterprise architecture, security, and compliance standard Advisory & Stakeholder Engagement Serve as a trusted advisor to business leaders and operational stakeholders Provide best-practice guidance based on industry standards and Oracle product capabilities Deliver workshops, demos, and solution walkthroughs Contribute to solution roadmaps and continuous improvement initiatives Experience required: 5+ years in service operations, field service transformation, or service technology consulting 3+ years of hands-on experience with Oracle Field Service (OFS) Proven experience delivering Oracle service-related implementations Experience working in enterprise or complex operational environments Product & Technical Knowledge Deep functional knowledge of Oracle Field Service Strong understanding of Oracle Service / Oracle CX Service modules Experience with: Scheduling and routing engines Workforce optimization Mobile workforce solutions Service process automation API and integration concepts Domain Expertise Strong understanding of service industries such as: Utilities Telecom Manufacturing Energy Healthcare services Field engineering services Expertise in operational KPIs, SLAs, and service performance metrics Preferred qualifications: Oracle certifications (OFS, Oracle CX, Oracle Cloud) Experience with Oracle Integration Cloud (OIC) Consulting background (system integrator, advisory, or enterprise consulting) What we offer Career progression within a global consulting organization Access to Oracle alliance training and certifications Opportunity to shape cloud, data, and integration transformation programs Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave. Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment. Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
Feb 21, 2026
Full time
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom Remote, United Kingdom Job Title: Oracle Service Consultant (Oracle Field Service Specialist) Hours: Full time (40-hours per week) Location : UK Remote with client travel We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions. You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes. Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Functional & Domain Leadership Lead business process discovery and requirements gathering for service management and field service operations Provide domain expertise across service operations including: Field service scheduling and dispatch Workforce management Mobile workforce enablement Asset and service lifecycle management Service logistics and parts management SLA, entitlement, and contract management Translate business needs into scalable Oracle Service and Oracle Field Service solutions Oracle Field Service (OFS) Expertise Design, configure, and implement Oracle Field Service solutions Lead OFS implementations including: Capacity and routing configuration Work zones and resource management Forecasting and demand planning Activity types, workflows, and business rules Mobility and technician experience optimization Optimize scheduling performance, route optimization, and field productivity Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems Solution Design & Delivery Act as functional lead on Oracle Service and Field Service projects Partner with technical teams on integrations, data models, and architecture Support UAT, go-live readiness, and post-production optimization Ensure solutions align with enterprise architecture, security, and compliance standard Advisory & Stakeholder Engagement Serve as a trusted advisor to business leaders and operational stakeholders Provide best-practice guidance based on industry standards and Oracle product capabilities Deliver workshops, demos, and solution walkthroughs Contribute to solution roadmaps and continuous improvement initiatives Experience required: 5+ years in service operations, field service transformation, or service technology consulting 3+ years of hands-on experience with Oracle Field Service (OFS) Proven experience delivering Oracle service-related implementations Experience working in enterprise or complex operational environments Product & Technical Knowledge Deep functional knowledge of Oracle Field Service Strong understanding of Oracle Service / Oracle CX Service modules Experience with: Scheduling and routing engines Workforce optimization Mobile workforce solutions Service process automation API and integration concepts Domain Expertise Strong understanding of service industries such as: Utilities Telecom Manufacturing Energy Healthcare services Field engineering services Expertise in operational KPIs, SLAs, and service performance metrics Preferred qualifications: Oracle certifications (OFS, Oracle CX, Oracle Cloud) Experience with Oracle Integration Cloud (OIC) Consulting background (system integrator, advisory, or enterprise consulting) What we offer Career progression within a global consulting organization Access to Oracle alliance training and certifications Opportunity to shape cloud, data, and integration transformation programs Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave. Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment. Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
Chief Product Officer
Commify Group Nottingham, Nottinghamshire
At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. We stand at a pivotal moment in our journey. Having effectively expanded through the acquisition of 15 unique brands, we are now channeling their strengths into a singular, cohesive, cloud-based CPaaS platform. As our Chief Product Officer, your mission is to turn this technological synergy into an unparalleled commercial advantage. You will spearhead the transformation from a diverse portfolio of acquired assets into a unified global brand, harnessing AI-driven innovation to propel aggressive cross-selling, upselling, and enterprise-level scalability. This is a transformational role: you won't just be managing a product; you'll be redefining the Enterprise Value of our organization. In this executive role, you will report directly to the CEO and be responsible for the comprehensive leadership of our product management function. Your strategic acumen will not only propel product innovation but will also drive our mission to deliver unparalleled value to our customers. Key responsibilities include: Strategic Architect: Spearhead the transformation from a legacy, project-focused delivery approach to a fast-paced, Product-Led Growth (PLG) framework. Create and share a compelling product vision that resonates with our company's mission and growth aspirations. Cultivate an environment of innovation and creativity within the product team. Commercial Catalyst: Implement a robust prioritisation framework that ensures each item on the roadmap directly contributes to EBITDA growth and NRR. You will take charge of a long-term, commercially-driven product vision that aligns with the expectations of the board, investors, and internal teams. Product Development Oversight: Oversee the entire product development lifecycle, guaranteeing that every product maintains exceptional quality and meets customer satisfaction. Prioritise product features and roadmap initiatives according to market demands and the competitive landscape. AI Visionary: Establish Commify as the premier leader in AI-driven CPaaS, going beyond mere "features" to provide predictive, high-value customer interactions. Organisational Designer: Create a scalable, two-tiered product organization, mentoring key deputies (Head of Product) to take charge of execution while you focus on future strategies. M&A Navigator: Lead product due diligence for upcoming acquisitions and outline the integration roadmap into our core global platform. Cross-Functional Leadership: Collaborate intimately with engineering, design, marketing, sales, and support to ensure successful product launches and continuous improvements. Facilitating teamwork across departments is vital for achieving unified product goals. Act as the main strategic advisor at the Board level, infusing a "PE-mindset" into every investment decision. Stakeholder Engagement: Articulate the product vision, strategy, and progress to both internal and external stakeholders, including fellow members of our Executive management team and Board of Directors. Talent Development: Mentor and nurture a high-achieving product management team, fostering talent and promoting professional growth within the organisation. Champion a culture of "Product Excellence" that draws in exceptional global talent. Your qualifications should include: Demonstrated success in executive-level product management, with a strong background in guiding product strategy within a B2B CPaaS or communications technology landscape. Robust business acumen, adept at linking product initiatives to overarching business goals and identifying market opportunities. AI Enthusiasm: A hands-on, practical insight into effectively implementing LLMs and machine learning to establish robust product advantages. Executive Presence: Skilled in leading boardroom discussions and translating intricate technical roadmaps into clear commercial outcomes for stakeholders. Exceptional leadership and team-building expertise, dedicated to fostering and developing high-performing product teams. Proven ability to navigate the complexities of private equity growth cycles, manage debt-to-equity ratios, and develop strategies for exit readiness. A customer-focused mindset paired with a genuine passion for understanding and meeting customer needs. Exceptional analytical abilities, proficient in utilizing data to inform decisions and enhance product performance. Outstanding communication talents, capable of engaging and influencing stakeholders across all levels. A collaborative spirit that encourages teamwork and innovation across various functions. Benefits: Attractive & competitive salary Hybrid working arrangements Enjoy your birthday off Mental health support provided through our wellbeing partner, Calm Wellbeing leave (2 days) and a dedicated Mental Health First Aider program Days dedicated to giving back and supporting causes you care about (2 days) Unlimited opportunities for professional and personal growth Comprehensive benefits including retirement planning (401k with 4% employer match), healthcare, and life insurance. And have we mentioned our fantastic team socials? We know how to throw a memorable celebration!
Feb 21, 2026
Full time
At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. We stand at a pivotal moment in our journey. Having effectively expanded through the acquisition of 15 unique brands, we are now channeling their strengths into a singular, cohesive, cloud-based CPaaS platform. As our Chief Product Officer, your mission is to turn this technological synergy into an unparalleled commercial advantage. You will spearhead the transformation from a diverse portfolio of acquired assets into a unified global brand, harnessing AI-driven innovation to propel aggressive cross-selling, upselling, and enterprise-level scalability. This is a transformational role: you won't just be managing a product; you'll be redefining the Enterprise Value of our organization. In this executive role, you will report directly to the CEO and be responsible for the comprehensive leadership of our product management function. Your strategic acumen will not only propel product innovation but will also drive our mission to deliver unparalleled value to our customers. Key responsibilities include: Strategic Architect: Spearhead the transformation from a legacy, project-focused delivery approach to a fast-paced, Product-Led Growth (PLG) framework. Create and share a compelling product vision that resonates with our company's mission and growth aspirations. Cultivate an environment of innovation and creativity within the product team. Commercial Catalyst: Implement a robust prioritisation framework that ensures each item on the roadmap directly contributes to EBITDA growth and NRR. You will take charge of a long-term, commercially-driven product vision that aligns with the expectations of the board, investors, and internal teams. Product Development Oversight: Oversee the entire product development lifecycle, guaranteeing that every product maintains exceptional quality and meets customer satisfaction. Prioritise product features and roadmap initiatives according to market demands and the competitive landscape. AI Visionary: Establish Commify as the premier leader in AI-driven CPaaS, going beyond mere "features" to provide predictive, high-value customer interactions. Organisational Designer: Create a scalable, two-tiered product organization, mentoring key deputies (Head of Product) to take charge of execution while you focus on future strategies. M&A Navigator: Lead product due diligence for upcoming acquisitions and outline the integration roadmap into our core global platform. Cross-Functional Leadership: Collaborate intimately with engineering, design, marketing, sales, and support to ensure successful product launches and continuous improvements. Facilitating teamwork across departments is vital for achieving unified product goals. Act as the main strategic advisor at the Board level, infusing a "PE-mindset" into every investment decision. Stakeholder Engagement: Articulate the product vision, strategy, and progress to both internal and external stakeholders, including fellow members of our Executive management team and Board of Directors. Talent Development: Mentor and nurture a high-achieving product management team, fostering talent and promoting professional growth within the organisation. Champion a culture of "Product Excellence" that draws in exceptional global talent. Your qualifications should include: Demonstrated success in executive-level product management, with a strong background in guiding product strategy within a B2B CPaaS or communications technology landscape. Robust business acumen, adept at linking product initiatives to overarching business goals and identifying market opportunities. AI Enthusiasm: A hands-on, practical insight into effectively implementing LLMs and machine learning to establish robust product advantages. Executive Presence: Skilled in leading boardroom discussions and translating intricate technical roadmaps into clear commercial outcomes for stakeholders. Exceptional leadership and team-building expertise, dedicated to fostering and developing high-performing product teams. Proven ability to navigate the complexities of private equity growth cycles, manage debt-to-equity ratios, and develop strategies for exit readiness. A customer-focused mindset paired with a genuine passion for understanding and meeting customer needs. Exceptional analytical abilities, proficient in utilizing data to inform decisions and enhance product performance. Outstanding communication talents, capable of engaging and influencing stakeholders across all levels. A collaborative spirit that encourages teamwork and innovation across various functions. Benefits: Attractive & competitive salary Hybrid working arrangements Enjoy your birthday off Mental health support provided through our wellbeing partner, Calm Wellbeing leave (2 days) and a dedicated Mental Health First Aider program Days dedicated to giving back and supporting causes you care about (2 days) Unlimited opportunities for professional and personal growth Comprehensive benefits including retirement planning (401k with 4% employer match), healthcare, and life insurance. And have we mentioned our fantastic team socials? We know how to throw a memorable celebration!
Head of Testing
St. Jamess Place
Posted on: 18/02/2026 - Application Deadline: 04/03/2026 Are you ready tochart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success.This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes. At a glance: Location: London - Paddington Workplace Type: On-Site Employment Type: Permanent Seniority: Director The role: This role is part of the Technology Transformation Director leadership team, providing leadership to a globally distributed team reporting into the Technology Transformation Director. The role will lead our Quality Assurance function. You will define and implement a modern, comprehensive testing strategy across our core technology platforms, including Salesforce and our suite of customer-facing mobile apps. This role will embed a "quality-first" culture within our in-house and outsourced software development life cycle (SDLC). You will champion modern testing methodologies like Acceptance Test-Driven Development (ATDD) and Behaviour-Driven Development (BDD), collaborating with our Architecture, DevOps, and release management teams to ensure robust and timely product delivery. Key Responsibilities Support the development and execution of end-to-end testing and quality assurance, ensuring alignment with business objectives. Champion and embed a culture of quality, accountability, and continuous improvement. Define and track key quality metrics (KPIs) to measure product quality, team performance, and process effectiveness. Stay current on industry trends and emerging technologies in QA, AI, DevOps, and testing to drive innovation. QA & Testing Management Direct all testing activities across our key platforms: Salesforce: Oversee functional, integration, and regression testing for Sales, Service, and Financial Services Cloud implementations. Mobile Apps: Lead the testing strategy for native iOS and Android applications, covering functional, usability, performance, and security testing. Data Platforms: Ensure data integrity and quality by overseeing the testing of ETL/ELT pipelines, data models, and business intelligence reports. AI Applications: Develop a comprehensive QA strategy for emerging AI applications, and ensure adherence to applicable financial industry standards Establish and evolve our test automation framework to increase efficiency, accelerate delivery, and improve test coverage. Ensure a cohesive process that integrates automated testing at all levels (unit, integration, API, UI). Champion modern tools and methodologies like BDD and ATDD, collaborating closely with business and development teams to improve efficiency. DevOps & Release Management Drive automation to optimise continuous integration, automated testing, and continuous delivery processes, working with business leaders and cross-functional teams. Establish processes to coordinate end-to-end release management lifecycle, including scheduling, coordination, stakeholder communication, and deployment validation. Implement and manage release governance processes to mitigate risk and ensure production stability. Team & Stakeholder Management Collaborate with senior stakeholders, including Heads of Engineering, Product, and business leaders, to ensure alignment on quality standards and delivery schedules. Proven experience in a senior QA leadership role (e.g., Head of Testing, QA Director) within the financial services or FinTech sector. Demonstrable experience of working collaboratively with cross-functional and multi-vendor partners across locations and time zones (onshore and offshore). Demonstrated expertise in defining and executing testing strategies for complex, enterprise-level Salesforce ecosystems. Extensive hands-on experience with mobile application testing for both iOS and Android platforms. Strong experience in testing data platforms and warehouses. Expert-level understanding and practical experience implementing Agile/Scrum, BDD, and ATDD methodologies. Deep knowledge of DevOps principles and proven experience managing CI/CD pipelines (e.g., Azure DevOps, Jenkins, GitLab CI) and release management processes. Strong technical background with experience in test automation frameworks and tools (e.g., Selenium, Appium, Postman, Provar). We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What's in it for you? We reward youfor the work you do, whether that's through our discretionary annual bonus scheme that reflects bothpersonal and company performance, competitive annual leave allowance (28 daysplus bank holidays, with the option to purchase an additional 5 days), oronline rewards platform with a variety of discounts. We also havebenefits to support whatever stage of life you are in, including: Competitive parental leave (26 weeks full pay) Private medical insurance (optional taxable benefit) 10% non-contributory pension (increasing with length of service) Reasonable AdjustmentsWe're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box. What's next? If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you! Please submit an application by clicking'apply' below and our team will be in touch. As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.
Feb 21, 2026
Full time
Posted on: 18/02/2026 - Application Deadline: 04/03/2026 Are you ready tochart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success.This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes. At a glance: Location: London - Paddington Workplace Type: On-Site Employment Type: Permanent Seniority: Director The role: This role is part of the Technology Transformation Director leadership team, providing leadership to a globally distributed team reporting into the Technology Transformation Director. The role will lead our Quality Assurance function. You will define and implement a modern, comprehensive testing strategy across our core technology platforms, including Salesforce and our suite of customer-facing mobile apps. This role will embed a "quality-first" culture within our in-house and outsourced software development life cycle (SDLC). You will champion modern testing methodologies like Acceptance Test-Driven Development (ATDD) and Behaviour-Driven Development (BDD), collaborating with our Architecture, DevOps, and release management teams to ensure robust and timely product delivery. Key Responsibilities Support the development and execution of end-to-end testing and quality assurance, ensuring alignment with business objectives. Champion and embed a culture of quality, accountability, and continuous improvement. Define and track key quality metrics (KPIs) to measure product quality, team performance, and process effectiveness. Stay current on industry trends and emerging technologies in QA, AI, DevOps, and testing to drive innovation. QA & Testing Management Direct all testing activities across our key platforms: Salesforce: Oversee functional, integration, and regression testing for Sales, Service, and Financial Services Cloud implementations. Mobile Apps: Lead the testing strategy for native iOS and Android applications, covering functional, usability, performance, and security testing. Data Platforms: Ensure data integrity and quality by overseeing the testing of ETL/ELT pipelines, data models, and business intelligence reports. AI Applications: Develop a comprehensive QA strategy for emerging AI applications, and ensure adherence to applicable financial industry standards Establish and evolve our test automation framework to increase efficiency, accelerate delivery, and improve test coverage. Ensure a cohesive process that integrates automated testing at all levels (unit, integration, API, UI). Champion modern tools and methodologies like BDD and ATDD, collaborating closely with business and development teams to improve efficiency. DevOps & Release Management Drive automation to optimise continuous integration, automated testing, and continuous delivery processes, working with business leaders and cross-functional teams. Establish processes to coordinate end-to-end release management lifecycle, including scheduling, coordination, stakeholder communication, and deployment validation. Implement and manage release governance processes to mitigate risk and ensure production stability. Team & Stakeholder Management Collaborate with senior stakeholders, including Heads of Engineering, Product, and business leaders, to ensure alignment on quality standards and delivery schedules. Proven experience in a senior QA leadership role (e.g., Head of Testing, QA Director) within the financial services or FinTech sector. Demonstrable experience of working collaboratively with cross-functional and multi-vendor partners across locations and time zones (onshore and offshore). Demonstrated expertise in defining and executing testing strategies for complex, enterprise-level Salesforce ecosystems. Extensive hands-on experience with mobile application testing for both iOS and Android platforms. Strong experience in testing data platforms and warehouses. Expert-level understanding and practical experience implementing Agile/Scrum, BDD, and ATDD methodologies. Deep knowledge of DevOps principles and proven experience managing CI/CD pipelines (e.g., Azure DevOps, Jenkins, GitLab CI) and release management processes. Strong technical background with experience in test automation frameworks and tools (e.g., Selenium, Appium, Postman, Provar). We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What's in it for you? We reward youfor the work you do, whether that's through our discretionary annual bonus scheme that reflects bothpersonal and company performance, competitive annual leave allowance (28 daysplus bank holidays, with the option to purchase an additional 5 days), oronline rewards platform with a variety of discounts. We also havebenefits to support whatever stage of life you are in, including: Competitive parental leave (26 weeks full pay) Private medical insurance (optional taxable benefit) 10% non-contributory pension (increasing with length of service) Reasonable AdjustmentsWe're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box. What's next? If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you! Please submit an application by clicking'apply' below and our team will be in touch. As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.
Head of EDD & Client Oversight
Monograph
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Bridge is hiring a Head of EDD & Client Oversight to build and lead our oversight program for clients who operate in regulated or high-risk financial services categories. This role combines enhanced due diligence (EDD), ongoing monitoring, and thematic/audit reviews into a comprehensive oversight function that ensures our clients maintain strong controls aligned with Bridge's expectations and regulatory standards. What you'll do This person will design the framework, manage a team of analysts/reviewers, and run an ongoing audit/QA program that evaluates client controls across AML/BSA, sanctions, fraud, and risk domains. Responsibilities Build and Run the Client Oversight Program Design and implement Bridge's client oversight framework, including risk-based schedules for reviews and ongoing monitoring. Develop testing methodologies, checklists, and evaluation criteria for assessing client AML/BSA and financial crime controls. Ensure the program aligns with regulatory expectations, internal policies, and evolving risk exposure. Lead the EDD & QA Team Manage a team responsible for conducting: Enhanced Due Diligence (EDD) reviews on high-risk clients Periodic control assessments and audits Quality assurance checks on onboarding and monitoring outcomes Provide coaching, support, and subject-matter guidance to junior reviewers and analysts. Execute Reviews & Assessments Review clients' policies, procedures, governance, and control environments. Evaluate the design and effectiveness of their AML/BSA, sanctions, fraud, and risk controls. Conduct interviews with client compliance/risk leaders as part of oversight work. Produce clear, thorough reports summarizing findings, risks, and required remediation. Ongoing Monitoring & Risk Escalation Track completion of client remediation actions and follow-ups. Escalate material risks or program weaknesses to the MLRO/BSA Officer and relevant internal teams. Maintain dashboards, KPIs, and documentation supporting program governance. Cross-Functional Collaboration Work closely with Product, Risk, MLRO/BSA Officer, and Business teams to ensure oversight findings are integrated into risk decisions. Partner on enhancements to onboarding, monitoring, and partner risk-stratification processes. Contribute to broader financial crime program development as Bridge expands into new products and markets Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience in EDD, AML/BSA testing, internal audit, QA, or financial crime reviews within a fintech, audit firm, or regulated financial services provider. Strong understanding of AML/BSA and sanctions regulatory requirements, risk assessment, and control frameworks. Ability to build structured programs and methodologies - not just run existing ones. Comfortable managing and developing a team performing detailed reviews. Strong analytical and writing skills, with the ability to produce clear, regulator-ready reports. Excellent cross-functional communicator, able to partner with internal teams and engage directly with client compliance functions. Preferred qualifications Experience assessing or auditing financial services clients (banks, fintechs, PSPs, FX, crypto, MSBs, etc.). Experience designing oversight or third-party risk frameworks. Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €100,000 - €150,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Administrative Job type Full time Apply for this role
Feb 21, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Bridge is hiring a Head of EDD & Client Oversight to build and lead our oversight program for clients who operate in regulated or high-risk financial services categories. This role combines enhanced due diligence (EDD), ongoing monitoring, and thematic/audit reviews into a comprehensive oversight function that ensures our clients maintain strong controls aligned with Bridge's expectations and regulatory standards. What you'll do This person will design the framework, manage a team of analysts/reviewers, and run an ongoing audit/QA program that evaluates client controls across AML/BSA, sanctions, fraud, and risk domains. Responsibilities Build and Run the Client Oversight Program Design and implement Bridge's client oversight framework, including risk-based schedules for reviews and ongoing monitoring. Develop testing methodologies, checklists, and evaluation criteria for assessing client AML/BSA and financial crime controls. Ensure the program aligns with regulatory expectations, internal policies, and evolving risk exposure. Lead the EDD & QA Team Manage a team responsible for conducting: Enhanced Due Diligence (EDD) reviews on high-risk clients Periodic control assessments and audits Quality assurance checks on onboarding and monitoring outcomes Provide coaching, support, and subject-matter guidance to junior reviewers and analysts. Execute Reviews & Assessments Review clients' policies, procedures, governance, and control environments. Evaluate the design and effectiveness of their AML/BSA, sanctions, fraud, and risk controls. Conduct interviews with client compliance/risk leaders as part of oversight work. Produce clear, thorough reports summarizing findings, risks, and required remediation. Ongoing Monitoring & Risk Escalation Track completion of client remediation actions and follow-ups. Escalate material risks or program weaknesses to the MLRO/BSA Officer and relevant internal teams. Maintain dashboards, KPIs, and documentation supporting program governance. Cross-Functional Collaboration Work closely with Product, Risk, MLRO/BSA Officer, and Business teams to ensure oversight findings are integrated into risk decisions. Partner on enhancements to onboarding, monitoring, and partner risk-stratification processes. Contribute to broader financial crime program development as Bridge expands into new products and markets Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience in EDD, AML/BSA testing, internal audit, QA, or financial crime reviews within a fintech, audit firm, or regulated financial services provider. Strong understanding of AML/BSA and sanctions regulatory requirements, risk assessment, and control frameworks. Ability to build structured programs and methodologies - not just run existing ones. Comfortable managing and developing a team performing detailed reviews. Strong analytical and writing skills, with the ability to produce clear, regulator-ready reports. Excellent cross-functional communicator, able to partner with internal teams and engage directly with client compliance functions. Preferred qualifications Experience assessing or auditing financial services clients (banks, fintechs, PSPs, FX, crypto, MSBs, etc.). Experience designing oversight or third-party risk frameworks. Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €100,000 - €150,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Administrative Job type Full time Apply for this role
Head of DevOps
Infinity Manchester, Lancashire
Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: Hybrid 4.5 day working week (Half day Fridays) About Infinity We are building the next generation of call intelligence and AI-driven insight platforms. Over the next three years, our focus is on evolving from a strong analytics foundation into an outcome-driven, API-first platform that embeds intelligence directly into customer workflows. This is an opportunity to join us at a pivotal stage. You'll help shape both how we build and what we build, working on systems that process high-volume, high-value data and increasingly leverage AI and automation to deliver measurable customer and business outcomes. We value pragmatic engineering, clear thinking, and continuous learning. Our teams are small, autonomous, and outcome-focused, with a strong emphasis on quality, ownership, and collaboration. We are entering our next growth phase - investing in AI-powered platform scalability, operational excellence and maturity, and cost-efficient growth to support our long-term strategy and enterprise ambitions. The Role As Head of DevOps, you will lead Infinity's cloud, infrastructure, and platform reliability functions, ensuring that our systems are secure, scalable, observable, and continuously deployable. You will shape and execute the DevOps and Platform Engineering strategy, enabling high-velocity software delivery with best-in-class automation, observability, and DORA-driven performance metrics. Reporting to the CTO, you will manage a small but high-impact team of two DevOps/SRE Engineers, working closely with the other teams within the Product & Engineering (P&E) organisation to build the next-generation operational foundation for Infinity's AI-driven SaaS platform. About You This should include the 4 to 5 key Infinity behaviours needed for the role eg: To succeed in Infinity and this role you need to be able to work smart, hard and with a positive energy. You work at pace always looking for ways to improve things and with an eye on the results. You are a creative thinker who dares to do things differently. Being a team player is essential. In Infinity that means being open, honest, consistent and fair and contributing to a sense of purpose and positive team morale. Key Responsibilities Strategy & Leadership Define and execute Infinity's DevOps and Platform Engineering roadmap aligned with product and engineering strategy. Lead and mentor two DevOps/SRE Engineers, developing a culture of automation, reliability, and continuous improvement. Drive adoption of DORA metrics (Deployment Frequency, Lead Time for Change, MTTR, Change Failure Rate) as core operational KPIs. Partner with the Head of Engineering and CTO to set and deliver uptime, scalability, and efficiency objectives. Infrastructure & Cloud Management Own the design, governance, and optimisation of AWS-based infrastructure, ensuring scalability, cost efficiency, and resilience. Champion Infrastructure as Code (IaC) using Terraform and Puppet for environment provisioning, configuration, and compliance automation. Lead the management and optimisation of serverless and event-driven architectures, leveraging AWS Lambda, API Gateway, and related services. Oversee cloud cost management, performance tuning, and disaster recovery planning. CI/CD & Automation Oversee the design and continuous improvement of CI/CD pipelines (GitHub Actions) to ensure rapid, low-risk deployments. Embed automated testing, code quality gates, and policy-as-code enforcement. Implement progressive delivery techniques such as blue/green and canary deployments to reduce risk. Integrate DevSecOps practices, automating security scanning, dependency management, and compliance checks. Observability, Reliability & Incident Management Establish and maintain platform-wide observability through dashboards, alerts, SLOs, SLIs, and SLAs. Use modern observability stacks (e.g. Prometheus, Grafana, Datadog, ELK) for proactive monitoring and root cause analysis. Lead post-incident reviews and ensure continuous improvement through robust RCA and feedback loops. Own and report on service reliability metrics (availability, latency, throughput, error rates) to leadership. Security, Compliance & Governance Ensure DevOps practices uphold ISO 27001, PCI-DSS, GDPR, and other relevant compliance standards. Oversee secrets management, identity and access controls, and vulnerability scanning across environments. Partner with the Head of Engineering to ensure continuous compliance and audit readiness. Embed DevSecOps principles to automate compliance validation and shift security left in the development lifecycle. Collaboration & Reporting Collaborate with the other teams within the P&E organisation, including Product, Solutions, Data, Engineering and Quality, to ensure smooth integration between development, deployment, and operations. Provide regular operational reports on uptime, incident performance, DORA metrics, and infrastructure efficiency. Work closely with the Head of Engineering on roadmap alignment, capacity planning, and continuous improvement initiatives. Key Competencies & Experience 7+ years' experience in DevOps, SRE, or infrastructure roles, including 3+ years in a leadership or senior technical capacity. Proven expertise in AWS (Lambda, EC2, RDS, S3, CloudWatch, Route53) and IaC (Terraform, Puppet, or Pulumi). Strong knowledge of CI/CD tooling, observability stacks, and cloud security best practices. Demonstrated experience applying DORA metrics and improving delivery performance. Deep understanding of network security, identity management, and compliance frameworks (ISO 27001, PCI-DSS, SOC2, GDPR). Excellent collaboration, communication, and problem-solving skills, with a mindset for automation and continuous improvement. Desirable Experience supporting AI/ML or real-time analytics workloads. AWS Certified DevOps Engineer, or equivalent certification. Experience within MarTech, call-tracking, or voice analytics SaaS environments. Prior involvement in ISO 27001 and PCI-DSS certification or audit evidence processes. Benefits you can enjoy 4.5 day working week (Half day every Friday- 1pm finish) 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
Feb 21, 2026
Full time
Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: Hybrid 4.5 day working week (Half day Fridays) About Infinity We are building the next generation of call intelligence and AI-driven insight platforms. Over the next three years, our focus is on evolving from a strong analytics foundation into an outcome-driven, API-first platform that embeds intelligence directly into customer workflows. This is an opportunity to join us at a pivotal stage. You'll help shape both how we build and what we build, working on systems that process high-volume, high-value data and increasingly leverage AI and automation to deliver measurable customer and business outcomes. We value pragmatic engineering, clear thinking, and continuous learning. Our teams are small, autonomous, and outcome-focused, with a strong emphasis on quality, ownership, and collaboration. We are entering our next growth phase - investing in AI-powered platform scalability, operational excellence and maturity, and cost-efficient growth to support our long-term strategy and enterprise ambitions. The Role As Head of DevOps, you will lead Infinity's cloud, infrastructure, and platform reliability functions, ensuring that our systems are secure, scalable, observable, and continuously deployable. You will shape and execute the DevOps and Platform Engineering strategy, enabling high-velocity software delivery with best-in-class automation, observability, and DORA-driven performance metrics. Reporting to the CTO, you will manage a small but high-impact team of two DevOps/SRE Engineers, working closely with the other teams within the Product & Engineering (P&E) organisation to build the next-generation operational foundation for Infinity's AI-driven SaaS platform. About You This should include the 4 to 5 key Infinity behaviours needed for the role eg: To succeed in Infinity and this role you need to be able to work smart, hard and with a positive energy. You work at pace always looking for ways to improve things and with an eye on the results. You are a creative thinker who dares to do things differently. Being a team player is essential. In Infinity that means being open, honest, consistent and fair and contributing to a sense of purpose and positive team morale. Key Responsibilities Strategy & Leadership Define and execute Infinity's DevOps and Platform Engineering roadmap aligned with product and engineering strategy. Lead and mentor two DevOps/SRE Engineers, developing a culture of automation, reliability, and continuous improvement. Drive adoption of DORA metrics (Deployment Frequency, Lead Time for Change, MTTR, Change Failure Rate) as core operational KPIs. Partner with the Head of Engineering and CTO to set and deliver uptime, scalability, and efficiency objectives. Infrastructure & Cloud Management Own the design, governance, and optimisation of AWS-based infrastructure, ensuring scalability, cost efficiency, and resilience. Champion Infrastructure as Code (IaC) using Terraform and Puppet for environment provisioning, configuration, and compliance automation. Lead the management and optimisation of serverless and event-driven architectures, leveraging AWS Lambda, API Gateway, and related services. Oversee cloud cost management, performance tuning, and disaster recovery planning. CI/CD & Automation Oversee the design and continuous improvement of CI/CD pipelines (GitHub Actions) to ensure rapid, low-risk deployments. Embed automated testing, code quality gates, and policy-as-code enforcement. Implement progressive delivery techniques such as blue/green and canary deployments to reduce risk. Integrate DevSecOps practices, automating security scanning, dependency management, and compliance checks. Observability, Reliability & Incident Management Establish and maintain platform-wide observability through dashboards, alerts, SLOs, SLIs, and SLAs. Use modern observability stacks (e.g. Prometheus, Grafana, Datadog, ELK) for proactive monitoring and root cause analysis. Lead post-incident reviews and ensure continuous improvement through robust RCA and feedback loops. Own and report on service reliability metrics (availability, latency, throughput, error rates) to leadership. Security, Compliance & Governance Ensure DevOps practices uphold ISO 27001, PCI-DSS, GDPR, and other relevant compliance standards. Oversee secrets management, identity and access controls, and vulnerability scanning across environments. Partner with the Head of Engineering to ensure continuous compliance and audit readiness. Embed DevSecOps principles to automate compliance validation and shift security left in the development lifecycle. Collaboration & Reporting Collaborate with the other teams within the P&E organisation, including Product, Solutions, Data, Engineering and Quality, to ensure smooth integration between development, deployment, and operations. Provide regular operational reports on uptime, incident performance, DORA metrics, and infrastructure efficiency. Work closely with the Head of Engineering on roadmap alignment, capacity planning, and continuous improvement initiatives. Key Competencies & Experience 7+ years' experience in DevOps, SRE, or infrastructure roles, including 3+ years in a leadership or senior technical capacity. Proven expertise in AWS (Lambda, EC2, RDS, S3, CloudWatch, Route53) and IaC (Terraform, Puppet, or Pulumi). Strong knowledge of CI/CD tooling, observability stacks, and cloud security best practices. Demonstrated experience applying DORA metrics and improving delivery performance. Deep understanding of network security, identity management, and compliance frameworks (ISO 27001, PCI-DSS, SOC2, GDPR). Excellent collaboration, communication, and problem-solving skills, with a mindset for automation and continuous improvement. Desirable Experience supporting AI/ML or real-time analytics workloads. AWS Certified DevOps Engineer, or equivalent certification. Experience within MarTech, call-tracking, or voice analytics SaaS environments. Prior involvement in ISO 27001 and PCI-DSS certification or audit evidence processes. Benefits you can enjoy 4.5 day working week (Half day every Friday- 1pm finish) 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
Marks Sattin (UK) Ltd
Head of Change Management
Marks Sattin (UK) Ltd
About the Role My client are a global organisation with the search for an experienced Head of Change Management to lead and mature their enterprise wide change capability. The successful candidate will bring a background in a Big 4 consulting environment, significant experience delivering large-scale global transformation initiatives, and hold a Prosci Change Management Certification. This is a strategic leadership position responsible for shaping the organisation's global change strategy and ensuring that major transformation programmes land effectively across multiple regions. Key Responsibilities Develop and lead the organisation's global change management strategy. Drive change workstreams across large, multi-region transformation programmes. Partner with global senior stakeholders to ensure alignment, engagement, and adoption. Conduct global change impact assessments and readiness planning. Deliver communications, engagement, and training approaches across multiple geographies. Track change adoption and provide clear, actionable reporting. Lead, mentor, and grow a high-performing global change management team. Establish and embed best-practice change methodologies and governance. Essential Experience & Qualifications Ex-Big 4 consulting experience Prosci Change Management Certification Proven experience leading global transformation programmes across multiple regions. Strong influencing skills with senior and C-suite stakeholders. Excellent communication and stakeholder management capabilities. Experience working within complex, matrixed, or multinational environments. Desired Experience Exposure to a range of transformation initiatives Experience supporting or building a change management capability or centre of excellence. Familiarity with structured project or delivery methodologies We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Feb 21, 2026
Full time
About the Role My client are a global organisation with the search for an experienced Head of Change Management to lead and mature their enterprise wide change capability. The successful candidate will bring a background in a Big 4 consulting environment, significant experience delivering large-scale global transformation initiatives, and hold a Prosci Change Management Certification. This is a strategic leadership position responsible for shaping the organisation's global change strategy and ensuring that major transformation programmes land effectively across multiple regions. Key Responsibilities Develop and lead the organisation's global change management strategy. Drive change workstreams across large, multi-region transformation programmes. Partner with global senior stakeholders to ensure alignment, engagement, and adoption. Conduct global change impact assessments and readiness planning. Deliver communications, engagement, and training approaches across multiple geographies. Track change adoption and provide clear, actionable reporting. Lead, mentor, and grow a high-performing global change management team. Establish and embed best-practice change methodologies and governance. Essential Experience & Qualifications Ex-Big 4 consulting experience Prosci Change Management Certification Proven experience leading global transformation programmes across multiple regions. Strong influencing skills with senior and C-suite stakeholders. Excellent communication and stakeholder management capabilities. Experience working within complex, matrixed, or multinational environments. Desired Experience Exposure to a range of transformation initiatives Experience supporting or building a change management capability or centre of excellence. Familiarity with structured project or delivery methodologies We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Barclays
Compliance Digital Strategy & Innovation - Head of UK COE and Monitoring Hub
Barclays
DS&I Head of UK Centre of Excellence & Monitoring Hub (Director) The DS&I Head of the UK CoE & Monitoring Hub is a senior leadership role within Compliance Digital Strategy & Innovation. The role leads the UK Centre of Excellence, acts as the strategic relationship lead for Data Led Monitoring (DLM) across the Compliance Leadership Team, and is accountable for delivering scalable analytical and digital solutions in close partnership with our Pune DS&I CoE. This position plays a critical role in aligning digital strategy with Compliance needs while upholding the highest standards of governance, risk management, and innovation. Key Responsibilities Strategic Leadership & Relationship Management Serve as the primary relationship lead for DLM across the Compliance Leadership Team. Build strong partnerships across UK and Europe to align digital strategy with oversight goals. Represent the UK DS&I CoE in regional and global innovation forums. Maintain close working relationships with CTO and CIO partners to stay aligned with enterprise wide digital developments. Centre of Excellence Leadership Lead and develop the UK DS&I CoE, including AI, analytics, and automation talent. Establish the UK CoE as a hub for digital innovation and AI experimentation. Drive consistency in tooling, methodologies, and governance through close partnership with the Pune DS&I CoE. Data Led Monitoring (DLM) Delivery Oversee analytical design and build for DLM, ensuring robust and scalable solutions. Collaborate with data science, technology, and compliance teams to deliver high quality monitoring capabilities. Leverage offshore delivery teams for build, testing, and deployment of analytical solutions. Governance & Risk Ensure all digital initiatives adhere to governance, privacy, and regulatory expectations. Proactively identify and mitigate risks associated with digital transformation and data led approaches. What You'll Bring Significant senior leadership experience in digital strategy, innovation, or analytics, ideally within financial services or regulated environments. Strong understanding of compliance, risk management, and data governance. Proven ability to influence senior stakeholders and lead cross functional teams. Experience delivering complex data and analytics programmes in compliance, oversight, or similar domains. Excellent communication skills and strategic planning capability. Expertise in AI/ML, digital transformation, and data led monitoring. Familiarity with European regulatory contexts and experience working with offshore centres, particularly in India. A leadership style that inspires innovation and drives change at scale. About DS&I Digital Strategy & Innovation (DS&I) is the strategic engine for digital transformation within Compliance. Our mission is to embed data driven oversight, modern analytics, and forward looking digital capabilities across the function. We partner closely with Compliance leaders, Technology, and global DS&I teams to deliver: Digital strategy and future state design Scalable AI, automation, and analytics capabilities High quality digital products and monitoring solutions A consistent, modernised, and innovative user experience Governance, tooling standards, and methodological excellence The DS&I team operates as a global network, with UK and Pune Centres of Excellence jointly delivering digital solutions that meet the evolving needs of Compliance and the wider organisation. Purpose of the role To lead the development and execution of the bank's Data & Analytics strategy, aligned with the bank's overall business goals and risk appetite, ensuring data is used effectively to drive business growth, optimise operations, and mitigate risks. Accountabilities Enablement of Business or Function Unit Strategy through fostering and embedding a comprehensive understanding of how data can be used, bringing thought leadership on best practices and new capabilities to deliver Business outcomes. Adherence to data policies standards and controls and inform this over time, driving Data Quality in support of use cases. Partnership with the Business or Function leadership to lead the definition and prioritisation of data use cases, business data products and their implementation and realisation of benefit. Prioritisation of activity required for Data and Analytics and challenge the overall end to end design and architecture. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up to date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division.
Feb 20, 2026
Full time
DS&I Head of UK Centre of Excellence & Monitoring Hub (Director) The DS&I Head of the UK CoE & Monitoring Hub is a senior leadership role within Compliance Digital Strategy & Innovation. The role leads the UK Centre of Excellence, acts as the strategic relationship lead for Data Led Monitoring (DLM) across the Compliance Leadership Team, and is accountable for delivering scalable analytical and digital solutions in close partnership with our Pune DS&I CoE. This position plays a critical role in aligning digital strategy with Compliance needs while upholding the highest standards of governance, risk management, and innovation. Key Responsibilities Strategic Leadership & Relationship Management Serve as the primary relationship lead for DLM across the Compliance Leadership Team. Build strong partnerships across UK and Europe to align digital strategy with oversight goals. Represent the UK DS&I CoE in regional and global innovation forums. Maintain close working relationships with CTO and CIO partners to stay aligned with enterprise wide digital developments. Centre of Excellence Leadership Lead and develop the UK DS&I CoE, including AI, analytics, and automation talent. Establish the UK CoE as a hub for digital innovation and AI experimentation. Drive consistency in tooling, methodologies, and governance through close partnership with the Pune DS&I CoE. Data Led Monitoring (DLM) Delivery Oversee analytical design and build for DLM, ensuring robust and scalable solutions. Collaborate with data science, technology, and compliance teams to deliver high quality monitoring capabilities. Leverage offshore delivery teams for build, testing, and deployment of analytical solutions. Governance & Risk Ensure all digital initiatives adhere to governance, privacy, and regulatory expectations. Proactively identify and mitigate risks associated with digital transformation and data led approaches. What You'll Bring Significant senior leadership experience in digital strategy, innovation, or analytics, ideally within financial services or regulated environments. Strong understanding of compliance, risk management, and data governance. Proven ability to influence senior stakeholders and lead cross functional teams. Experience delivering complex data and analytics programmes in compliance, oversight, or similar domains. Excellent communication skills and strategic planning capability. Expertise in AI/ML, digital transformation, and data led monitoring. Familiarity with European regulatory contexts and experience working with offshore centres, particularly in India. A leadership style that inspires innovation and drives change at scale. About DS&I Digital Strategy & Innovation (DS&I) is the strategic engine for digital transformation within Compliance. Our mission is to embed data driven oversight, modern analytics, and forward looking digital capabilities across the function. We partner closely with Compliance leaders, Technology, and global DS&I teams to deliver: Digital strategy and future state design Scalable AI, automation, and analytics capabilities High quality digital products and monitoring solutions A consistent, modernised, and innovative user experience Governance, tooling standards, and methodological excellence The DS&I team operates as a global network, with UK and Pune Centres of Excellence jointly delivering digital solutions that meet the evolving needs of Compliance and the wider organisation. Purpose of the role To lead the development and execution of the bank's Data & Analytics strategy, aligned with the bank's overall business goals and risk appetite, ensuring data is used effectively to drive business growth, optimise operations, and mitigate risks. Accountabilities Enablement of Business or Function Unit Strategy through fostering and embedding a comprehensive understanding of how data can be used, bringing thought leadership on best practices and new capabilities to deliver Business outcomes. Adherence to data policies standards and controls and inform this over time, driving Data Quality in support of use cases. Partnership with the Business or Function leadership to lead the definition and prioritisation of data use cases, business data products and their implementation and realisation of benefit. Prioritisation of activity required for Data and Analytics and challenge the overall end to end design and architecture. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up to date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division.
Presales Solution Architect
Nasstar
Presales Solution Architect Department: Connectivity Employment Type: Permanent Location: Remote, UK Description WE'RE RECRUITING! Location: Home-based with travel to customer sites when required Salary: Competitive base + benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry leading clients we work with! About the Role The successful candidate will join Nasstar's Presales team and be responsible for the scoping and creation of technical presales solutions and documentation and for supporting the sales community in client engagements. The role requires a confident, experienced, and self motivated individual who is able to work with minimal supervision and who is comfortable working with a broad range of clients at all organisational levels in both technical and business discussions. Central to the role will be the creation and review of compelling solution based proposals, demonstrations, RFI/RFPs, implementation strategies, designs and Statements of Work documents. The role will also involve liaison with other Nasstar teams - including Sales (the primary interaction), Bid Management, Product & Propositions, Technical Delivery, Project Management and Support & Managed Service teams. The successful candidate will also need to be flexible in relation to working from home and business travel. The successful candidate will have the experience and confidence to be able to advise clients in relation to Wide Area and Local Area Networking technologies with a particular focus on secure networking concepts such as SD WAN, SD Branch and SASE type architectures to include the provision of services such as ZTNA, CASB & FWAAS, SWG. Responsibilities The Customer Solutions Architect operates in a Presales capacity, engaging at a senior level to define and own the customers technology strategy. Engagement in a consultative manner is key to the success of this role, working with customers to shape their thinking and to build sales pipeline. The successful candidate will work on high value high complexity requests from existing customers and competitive RFI/ITT type engagements for products and services offered in the secure connectivity area of our product portfolio. They will manage the technical components of the sales process for a given customer and will be required to scope, solution and create customer facing commercial artefacts for engagements. What we are looking for Must be able to produce sales supporting documentation. Lead the creation of a response on an opportunity or customer basis, including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery, covering all aspects including requirements capture/scope of engagement, solution design, and project definition. Ensure that all proposals are technically sound, peer reviewed and approved by appropriate TDA. They will also be commercially correct and signed off by key stakeholders. Must be able to build strong client and team relationships. Experience dealing with customers and business stakeholders, at all levels including senior customer stakeholders. Confident, credible and authoritative demeanour - to influence customers and stakeholders. Provide collaboration and support: Assist and mentor other Pre Sales Consultants in the execution of the above responsibilities. Provide support for cross business unit opportunities. Must be confident and capable of presenting and running client workshops. Strong presentation skills. Ability to determine client needs and find technical solutions. Talk confidently/credibly about the chosen technologies. Influence stakeholders. Must be able to manage their own time successfully. Ability to engage and deliver on multiple projects concurrently. Essential Skills Recognised IT certifications from networking technology vendors including Fortinet and Cisco. Experience leading customer strategy, engaging with sellers, multivendors and dealing pipeline. Extensive IT/Telecoms technical experience. Recent experience of working in a Pre Sales capacity designing complex Enterprise Networking solutions across Security, WAN, LAN. Demonstrable knowledge of the technologies listed below. SD WAN SASE ZTNA Firewall, IDS/IPS, DDOS Cloud based security services IP Networking Routing protocols, BGP, VRRP, HSRP MPLS LAN (Wired & Wireless) Public Cloud network connectivity (ExpressRoute, Direct Connect) Experience of the above solutions from vendors including Fortinet and Cisco Experience in working with service transition teams around service onboarding and operation acceptance requirements. Demonstratable experience in large network transformation engagements and connecting enterprise networks to Public Cloud vendors like Microsoft and AWS. Must be commercially aware and able to build an accurate cost base for a given solution. Experience or understanding of working with Managed Network Services. What you can expect from us At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) + Your Birthday Off Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best of breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands Reasons to choose a career with Nasstar We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless. Which career path will you choose? Equal Opportunities Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organisations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. We welcome applications even if you don't think you match 100% of the role selection criteria. A note for agencies Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles. Key Responsibilities The Customer Solutions Architect operates in a Presales capacity, engaging at a senior level to define and own the customers technology strategy. Engagement in a consultative manner is key to the success of this role, working with customers to shape their thinking and to build sales pipeline. The successful candidate will work on high value high complexity requests from existing customers and competitive RFI/ITT type engagements for products and services offered in the secure connectivity area of our product portfolio. They will manage the technical components of the sales process for a given customer and will be required to scope, solution and create customer facing commercial artefacts for engagements.
Feb 20, 2026
Full time
Presales Solution Architect Department: Connectivity Employment Type: Permanent Location: Remote, UK Description WE'RE RECRUITING! Location: Home-based with travel to customer sites when required Salary: Competitive base + benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry leading clients we work with! About the Role The successful candidate will join Nasstar's Presales team and be responsible for the scoping and creation of technical presales solutions and documentation and for supporting the sales community in client engagements. The role requires a confident, experienced, and self motivated individual who is able to work with minimal supervision and who is comfortable working with a broad range of clients at all organisational levels in both technical and business discussions. Central to the role will be the creation and review of compelling solution based proposals, demonstrations, RFI/RFPs, implementation strategies, designs and Statements of Work documents. The role will also involve liaison with other Nasstar teams - including Sales (the primary interaction), Bid Management, Product & Propositions, Technical Delivery, Project Management and Support & Managed Service teams. The successful candidate will also need to be flexible in relation to working from home and business travel. The successful candidate will have the experience and confidence to be able to advise clients in relation to Wide Area and Local Area Networking technologies with a particular focus on secure networking concepts such as SD WAN, SD Branch and SASE type architectures to include the provision of services such as ZTNA, CASB & FWAAS, SWG. Responsibilities The Customer Solutions Architect operates in a Presales capacity, engaging at a senior level to define and own the customers technology strategy. Engagement in a consultative manner is key to the success of this role, working with customers to shape their thinking and to build sales pipeline. The successful candidate will work on high value high complexity requests from existing customers and competitive RFI/ITT type engagements for products and services offered in the secure connectivity area of our product portfolio. They will manage the technical components of the sales process for a given customer and will be required to scope, solution and create customer facing commercial artefacts for engagements. What we are looking for Must be able to produce sales supporting documentation. Lead the creation of a response on an opportunity or customer basis, including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery, covering all aspects including requirements capture/scope of engagement, solution design, and project definition. Ensure that all proposals are technically sound, peer reviewed and approved by appropriate TDA. They will also be commercially correct and signed off by key stakeholders. Must be able to build strong client and team relationships. Experience dealing with customers and business stakeholders, at all levels including senior customer stakeholders. Confident, credible and authoritative demeanour - to influence customers and stakeholders. Provide collaboration and support: Assist and mentor other Pre Sales Consultants in the execution of the above responsibilities. Provide support for cross business unit opportunities. Must be confident and capable of presenting and running client workshops. Strong presentation skills. Ability to determine client needs and find technical solutions. Talk confidently/credibly about the chosen technologies. Influence stakeholders. Must be able to manage their own time successfully. Ability to engage and deliver on multiple projects concurrently. Essential Skills Recognised IT certifications from networking technology vendors including Fortinet and Cisco. Experience leading customer strategy, engaging with sellers, multivendors and dealing pipeline. Extensive IT/Telecoms technical experience. Recent experience of working in a Pre Sales capacity designing complex Enterprise Networking solutions across Security, WAN, LAN. Demonstrable knowledge of the technologies listed below. SD WAN SASE ZTNA Firewall, IDS/IPS, DDOS Cloud based security services IP Networking Routing protocols, BGP, VRRP, HSRP MPLS LAN (Wired & Wireless) Public Cloud network connectivity (ExpressRoute, Direct Connect) Experience of the above solutions from vendors including Fortinet and Cisco Experience in working with service transition teams around service onboarding and operation acceptance requirements. Demonstratable experience in large network transformation engagements and connecting enterprise networks to Public Cloud vendors like Microsoft and AWS. Must be commercially aware and able to build an accurate cost base for a given solution. Experience or understanding of working with Managed Network Services. What you can expect from us At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) + Your Birthday Off Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best of breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands Reasons to choose a career with Nasstar We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless. Which career path will you choose? Equal Opportunities Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organisations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. We welcome applications even if you don't think you match 100% of the role selection criteria. A note for agencies Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles. Key Responsibilities The Customer Solutions Architect operates in a Presales capacity, engaging at a senior level to define and own the customers technology strategy. Engagement in a consultative manner is key to the success of this role, working with customers to shape their thinking and to build sales pipeline. The successful candidate will work on high value high complexity requests from existing customers and competitive RFI/ITT type engagements for products and services offered in the secure connectivity area of our product portfolio. They will manage the technical components of the sales process for a given customer and will be required to scope, solution and create customer facing commercial artefacts for engagements.
Head of Community (9-month fixed-term contract)
Quantexa Limited
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Feb 20, 2026
Full time
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
CapGemini
Vice President - Intelligent Industries - Digital Construction
CapGemini Manchester, Lancashire
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Newcastle, Glasgow, London, Manchester# Vice President - Intelligent Industries - Digital ConstructionAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role To drive both our growth and continued delivery success, we are looking for a Vice President to create and scale our Digital Capital Delivery business within the Digital Engineering team in our Intelligent Industry capability. The world of construction is changing rapidly with unprecedented spending on critical national infrastructure that must be delivered now. We need a radical reset: rethinking outdated models is essential to deliver critical national infrastructure faster, more cost effectively and safely than ever before.In this context, Digital Capital Delivery enables asset developers, owners, and operators to reduce the total cost of ownership of their assets by embracing the application of modern digital technologies, techniques and new business models across the full capital asset lifecycle from planning and investment appraisal through design, construction, commissioning, operations and optimisation. A wide range of technologies will enable the transition to more integrated ways for working including BIM and asset information management systems, digital twins, common data environments, digital project controls; advanced analytics, AI and IoT. At Capgemini we integrate engineering, enterprise and operational systems to improve predictability, productivity, safety and long-term asset performance.This role sits at a unique intersection of strategy, technology and engineering delivery. It requires deep domain credibility in capital projects and asset-intensive environments, combined with the commercial mindset and leadership capability to build a new line of business within a fast-growing digital transformation consultancy. You will work with colleagues from across Capgemini, including those in our Engineering team as well as those in the sectors we serve (particularly Energy & Utilities). You will be a key member of the Intelligent Industry leadership team within Capgemini Invent with accountabilities for people and capability development.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.This is a new role within Intelligent Industry, carrying end-to-end ownership for the development and delivery of this capability while working with colleagues in key sectors as part of our matrix organisation. You will be part of the Intelligent Industry leadership team to drive the strategic direction of the business and build a market leading Digital Capital Delivery team. Business Development: Engaging at C-Suite level clients, developing relationships and defining strategies and delivery roadmaps for capital programmes and asset portfolios. You will have accountability for originating and closing new opportunities, showing strong understanding of commercial levers and processes. Building a differentiated capability: There is considerable opportunity to scale our innovative Digital Capital Delivery capability. Working across our UK and Global teams you will lead the development of service offerings, delivery models, accelerators and intellectual property. Talent development: Leading the Digital Capital Delivery Capability, you will recruit, develop and lead a consulting team and work closely with other parts of digital engineering in digital continuity, engineering transformation and industrial data and AI. You will also work closely with colleagues across Intelligent Industry in key sectors and in our wider Engineering business line to optimise capability and career development for our people. Build and sustain senior client relationships: Working with current and target clients, you will act as a trusted advisor to senior leaders responsible for capital investment and asset performance (e.g. CIO, CDO, COO, Capital Programme Directors, Heads of Engineering and Asset Management). Build long-term relationships grounded in credibility, delivery impact and measurable outcomes. Your Profile We are looking for a leader with a strong consulting/advisory track record with experience of building and scaling technology-led transformations in capital intensive environments. You will have lead work such as: Defining and delivering digital strategies for major capital programmes or asset portfolios Designing and implementing BIM, digital twin and data platform solutions at scale Transforming projects controls, cost, schedule and risk management through digital and analytics Establishing asset information models and digital handover into operations Building and leading teams, practices or propositions with clear commercial accountability Originating and leading complex, long-term transformation engagementsYou have experience leading C-Suite level commercial negotiations and are excited to create a business that can scale to meet the needs of our clients and industry to deliver critical national infrastructure. At the same time, you will be comfortable working within a collaborative, client-centric environment where multi-disciplinary teams (drawn from across our organisation and from our network of partners) is the norm.You will have experience of developing and leading high-performing teams in a professional services context and bring a demonstrable network of partners across relevant industry sectors. You can point to a strong track record of selling and delivering major transformation programmes (defined in either monetary value or impacts delivered) and will bring a digital mindset and an interest in innovation to demonstrate tangible outcomes and measurable value. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c.4m of consulting revenues (Vice President). Declare they have a disability, and Meet the minimum essential criteria for the role. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London,
Feb 20, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Newcastle, Glasgow, London, Manchester# Vice President - Intelligent Industries - Digital ConstructionAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role To drive both our growth and continued delivery success, we are looking for a Vice President to create and scale our Digital Capital Delivery business within the Digital Engineering team in our Intelligent Industry capability. The world of construction is changing rapidly with unprecedented spending on critical national infrastructure that must be delivered now. We need a radical reset: rethinking outdated models is essential to deliver critical national infrastructure faster, more cost effectively and safely than ever before.In this context, Digital Capital Delivery enables asset developers, owners, and operators to reduce the total cost of ownership of their assets by embracing the application of modern digital technologies, techniques and new business models across the full capital asset lifecycle from planning and investment appraisal through design, construction, commissioning, operations and optimisation. A wide range of technologies will enable the transition to more integrated ways for working including BIM and asset information management systems, digital twins, common data environments, digital project controls; advanced analytics, AI and IoT. At Capgemini we integrate engineering, enterprise and operational systems to improve predictability, productivity, safety and long-term asset performance.This role sits at a unique intersection of strategy, technology and engineering delivery. It requires deep domain credibility in capital projects and asset-intensive environments, combined with the commercial mindset and leadership capability to build a new line of business within a fast-growing digital transformation consultancy. You will work with colleagues from across Capgemini, including those in our Engineering team as well as those in the sectors we serve (particularly Energy & Utilities). You will be a key member of the Intelligent Industry leadership team within Capgemini Invent with accountabilities for people and capability development.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.This is a new role within Intelligent Industry, carrying end-to-end ownership for the development and delivery of this capability while working with colleagues in key sectors as part of our matrix organisation. You will be part of the Intelligent Industry leadership team to drive the strategic direction of the business and build a market leading Digital Capital Delivery team. Business Development: Engaging at C-Suite level clients, developing relationships and defining strategies and delivery roadmaps for capital programmes and asset portfolios. You will have accountability for originating and closing new opportunities, showing strong understanding of commercial levers and processes. Building a differentiated capability: There is considerable opportunity to scale our innovative Digital Capital Delivery capability. Working across our UK and Global teams you will lead the development of service offerings, delivery models, accelerators and intellectual property. Talent development: Leading the Digital Capital Delivery Capability, you will recruit, develop and lead a consulting team and work closely with other parts of digital engineering in digital continuity, engineering transformation and industrial data and AI. You will also work closely with colleagues across Intelligent Industry in key sectors and in our wider Engineering business line to optimise capability and career development for our people. Build and sustain senior client relationships: Working with current and target clients, you will act as a trusted advisor to senior leaders responsible for capital investment and asset performance (e.g. CIO, CDO, COO, Capital Programme Directors, Heads of Engineering and Asset Management). Build long-term relationships grounded in credibility, delivery impact and measurable outcomes. Your Profile We are looking for a leader with a strong consulting/advisory track record with experience of building and scaling technology-led transformations in capital intensive environments. You will have lead work such as: Defining and delivering digital strategies for major capital programmes or asset portfolios Designing and implementing BIM, digital twin and data platform solutions at scale Transforming projects controls, cost, schedule and risk management through digital and analytics Establishing asset information models and digital handover into operations Building and leading teams, practices or propositions with clear commercial accountability Originating and leading complex, long-term transformation engagementsYou have experience leading C-Suite level commercial negotiations and are excited to create a business that can scale to meet the needs of our clients and industry to deliver critical national infrastructure. At the same time, you will be comfortable working within a collaborative, client-centric environment where multi-disciplinary teams (drawn from across our organisation and from our network of partners) is the norm.You will have experience of developing and leading high-performing teams in a professional services context and bring a demonstrable network of partners across relevant industry sectors. You can point to a strong track record of selling and delivering major transformation programmes (defined in either monetary value or impacts delivered) and will bring a digital mindset and an interest in innovation to demonstrate tangible outcomes and measurable value. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c.4m of consulting revenues (Vice President). Declare they have a disability, and Meet the minimum essential criteria for the role. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London,
Sales Director
Denodo Technologies, Inc.
Job Category: Sales Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self service BI, data science, hybrid/multi cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo's large enterprise and mid market customers across 30+ industries have received payback in less than 6 months. For more information, visit . We are a fast growing, international organization with teams across four continents and we work with a cutting edge technology, but that's not all we have to offer. At Denodo, we are like a family and it is of the utmost importance to us that we help support your professional growth every step of the way. Job Description The opportunity The Sales Director at Denodo will be responsible for the management and execution of direct sales in the assigned region. This role will focus on driving new business and expanding existing relationships within the Financial Services sector. We are seeking high performance candidates with a track record of exceeding sales targets in enterprise software over the past five years. Candidates must have a solid background in the data integration, data analytics, and data management space with proven experience engaging with potential customers, partners and prospects in the assigned region. The ideal candidate should have excellent presentation and communication skills to handle the entire sales process from business development, prospecting, and qualifying to negotiations and closing. The successful candidate will be working closely with experienced sales and marketing leadership and be supported by a strong technical team in a fast paced and rapidly growing company to develop professionally and gain opportunities to excel. This position is based in London and requires a hybrid working arrangement, with a minimum of three days per week in our London Paddington office. This is an individual contributor sales opportunity. Job Responsibilities & Duties Develop, maintain, and manage the implementation of strategic sales plans for assigned territory. Manage efforts to research and identify customer prospects and targets. Responsible for meeting individual sales quotas based on corporate and regional revenue targets. Accountable for achieving new customer acquisition targets and implementing expansion strategies. Working with our partner channels sales team to identify, source, onboard appropriate channel & alliance partners and to drive revenue through both direct and indirect channels. Set and execute customer acquisition strategy across Direct inbound and through our Partner ecosystem within the assigned set of accounts and/or territory. Develop and actively maintain sales forecasts across assigned accounts and territory. Measure and report the result of sales and plan execution. Desired Skills & Experience 10+ years of results driven enterprise software sales experience 5+ years of experience in selling enterprise software Good knowledge and experience with Data Integration, Data Warehousing, Databases, Business Intelligence, Data Analytics, AI/ML concepts and products. Good understanding of enterprise IT architectures and corporate data strategies and solutions. Capable of managing all aspects of the sales cycle from cold calling prospects to negotiating enterprise wide contracts Ability to present technical concepts and business solutions clearly through demonstrations and proposals Exemplary written and oral communications skills with ability to engage with a wide range of customer roles (C suite, Executives, Subject Matter Experts and Enterprise Architects) Good organizational, prospecting and follow up skills A team player with the highest level of integrity. Bachelor's degree in a business related discipline, computer science or engineering with an MBA preferred, or equivalent work experience Nice to have experience in leveraging Employee Advocacy and Social Media to network with industry peers, share thought leadership content, and enhance brand visibility to support sales engagement and relationship building. Denodo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Denodo will provide reasonable accommodation to employees who have protected disabilities in accordance with applicable law. We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and we will not be obligated to pay a referral fee.
Feb 20, 2026
Full time
Job Category: Sales Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self service BI, data science, hybrid/multi cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo's large enterprise and mid market customers across 30+ industries have received payback in less than 6 months. For more information, visit . We are a fast growing, international organization with teams across four continents and we work with a cutting edge technology, but that's not all we have to offer. At Denodo, we are like a family and it is of the utmost importance to us that we help support your professional growth every step of the way. Job Description The opportunity The Sales Director at Denodo will be responsible for the management and execution of direct sales in the assigned region. This role will focus on driving new business and expanding existing relationships within the Financial Services sector. We are seeking high performance candidates with a track record of exceeding sales targets in enterprise software over the past five years. Candidates must have a solid background in the data integration, data analytics, and data management space with proven experience engaging with potential customers, partners and prospects in the assigned region. The ideal candidate should have excellent presentation and communication skills to handle the entire sales process from business development, prospecting, and qualifying to negotiations and closing. The successful candidate will be working closely with experienced sales and marketing leadership and be supported by a strong technical team in a fast paced and rapidly growing company to develop professionally and gain opportunities to excel. This position is based in London and requires a hybrid working arrangement, with a minimum of three days per week in our London Paddington office. This is an individual contributor sales opportunity. Job Responsibilities & Duties Develop, maintain, and manage the implementation of strategic sales plans for assigned territory. Manage efforts to research and identify customer prospects and targets. Responsible for meeting individual sales quotas based on corporate and regional revenue targets. Accountable for achieving new customer acquisition targets and implementing expansion strategies. Working with our partner channels sales team to identify, source, onboard appropriate channel & alliance partners and to drive revenue through both direct and indirect channels. Set and execute customer acquisition strategy across Direct inbound and through our Partner ecosystem within the assigned set of accounts and/or territory. Develop and actively maintain sales forecasts across assigned accounts and territory. Measure and report the result of sales and plan execution. Desired Skills & Experience 10+ years of results driven enterprise software sales experience 5+ years of experience in selling enterprise software Good knowledge and experience with Data Integration, Data Warehousing, Databases, Business Intelligence, Data Analytics, AI/ML concepts and products. Good understanding of enterprise IT architectures and corporate data strategies and solutions. Capable of managing all aspects of the sales cycle from cold calling prospects to negotiating enterprise wide contracts Ability to present technical concepts and business solutions clearly through demonstrations and proposals Exemplary written and oral communications skills with ability to engage with a wide range of customer roles (C suite, Executives, Subject Matter Experts and Enterprise Architects) Good organizational, prospecting and follow up skills A team player with the highest level of integrity. Bachelor's degree in a business related discipline, computer science or engineering with an MBA preferred, or equivalent work experience Nice to have experience in leveraging Employee Advocacy and Social Media to network with industry peers, share thought leadership content, and enhance brand visibility to support sales engagement and relationship building. Denodo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Denodo will provide reasonable accommodation to employees who have protected disabilities in accordance with applicable law. We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and we will not be obligated to pay a referral fee.

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