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Global Finance Systems Product Lead (Corporate)
StudentUniverse
Global Finance Systems Product Lead (Corporate) Job no: 529746 Brand: Product and Technology Work type: Full time, Hybrid Location: Can be based in any global head office, London Categories: Digital and Technology About Flight Centre Travel Group Flight Centre Travel Group is one of the world's largest travel companies with over 12,000 employees globally - who we call 'Flighties'. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we're a great place to work, we have the proof to back it up. Over the past 12 years we've been voted a 'Great Place to Work' including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family. The Role The Global Finance Systems Product Lead is responsible for defining and delivering the global product vision, roadmap, and outcomes for Finance Systems within the Corporate Business at Flight Centre Travel Group. The product scope includes but is not limited to; customer invoicing, payments, data flows (including XML), and finance modules within the mid- and back-office landscape. This role leads the Finance Systems Product function and manages a team of Product Managers. The role ensures that Finance Systems products are globally standardised, scalable, customer-centric, and aligned to business strategy, financial controls, and automation objectives. Working in close partnership with Finance, Technology, Account Management, Commercial, and Operations teams, the role owns end-to-end product lifecycle management - from discovery and prioritisation through to delivery, adoption, and documentation - enabling touchless transactions, high automation rates, and consistent customer experiences across all markets. Requirements Proven experience in product leadership roles, ideally within a corporate TMC, travel technology, fintech, payments, ERP, or finance systems environment. Strong background in product management, including ownership of complex, enterprise-scale platforms or systems. Experience managing and developing multiple Product Managers in a global or distributed team. Demonstrated experience working with Finance, Technology, and Operations stakeholders in regulated or control-heavy environments. Experience delivering products that support invoicing, payments, reconciliation, data integration, or back-office finance processes. Hands-on experience working with Agile / Scrum methodologies in lean delivery environments. Flexible/hybrid working model - a mix of remote and office work. Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family. Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals. Fun culture with industry-renowned social events (think monthly award nights, global conferences, end of financial year balls + more). Active Hour - an hour set aside each week to spend on your well-being. Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic. Plus so much more (company matched charitable giving, excellent pension scheme, an active hour each week etc.) Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . Applications close: 10 Apr 2026 E. Australia Standard Time
Apr 07, 2026
Full time
Global Finance Systems Product Lead (Corporate) Job no: 529746 Brand: Product and Technology Work type: Full time, Hybrid Location: Can be based in any global head office, London Categories: Digital and Technology About Flight Centre Travel Group Flight Centre Travel Group is one of the world's largest travel companies with over 12,000 employees globally - who we call 'Flighties'. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we're a great place to work, we have the proof to back it up. Over the past 12 years we've been voted a 'Great Place to Work' including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family. The Role The Global Finance Systems Product Lead is responsible for defining and delivering the global product vision, roadmap, and outcomes for Finance Systems within the Corporate Business at Flight Centre Travel Group. The product scope includes but is not limited to; customer invoicing, payments, data flows (including XML), and finance modules within the mid- and back-office landscape. This role leads the Finance Systems Product function and manages a team of Product Managers. The role ensures that Finance Systems products are globally standardised, scalable, customer-centric, and aligned to business strategy, financial controls, and automation objectives. Working in close partnership with Finance, Technology, Account Management, Commercial, and Operations teams, the role owns end-to-end product lifecycle management - from discovery and prioritisation through to delivery, adoption, and documentation - enabling touchless transactions, high automation rates, and consistent customer experiences across all markets. Requirements Proven experience in product leadership roles, ideally within a corporate TMC, travel technology, fintech, payments, ERP, or finance systems environment. Strong background in product management, including ownership of complex, enterprise-scale platforms or systems. Experience managing and developing multiple Product Managers in a global or distributed team. Demonstrated experience working with Finance, Technology, and Operations stakeholders in regulated or control-heavy environments. Experience delivering products that support invoicing, payments, reconciliation, data integration, or back-office finance processes. Hands-on experience working with Agile / Scrum methodologies in lean delivery environments. Flexible/hybrid working model - a mix of remote and office work. Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family. Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals. Fun culture with industry-renowned social events (think monthly award nights, global conferences, end of financial year balls + more). Active Hour - an hour set aside each week to spend on your well-being. Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic. Plus so much more (company matched charitable giving, excellent pension scheme, an active hour each week etc.) Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . Applications close: 10 Apr 2026 E. Australia Standard Time
Legal Engineer, EMEA (Implementation Consultant)
Ironclad Inc.
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. Ironclad has also been backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Legal Engineers are product experts and problem solvers. They are responsible for understanding our customers' goals and advising on contracting processes to help customers realize their vision for Ironclad and set them up for long term success. Legal engineers are core to our Customer Outcomes team and work cross functionally to deliver a best in class experience for our customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Lead 5-15 customer implementations simultaneously. Collaborate with other professional service team members to manage customer projects and ensure on time delivery and successful implementations. Apply best practices and advise customers on managing contracts throughout the contracting lifecycle, via reports, metrics and reminders. Leverage your product and industry expertise to design and build customers' contracting processes in Ironclad. Enable customers to build and maintain their Ironclad instances. Lead challenging conversations with customers to reset expectations and address product feedback. Advise customers on trade offs that balance project timeline and their implementation goals. Serve as the internal "Voice of Customer" by regularly sharing product feedback and collaborating with our Product team. Proactively identify opportunities to improve our team's implementation processes. Respond to customer escalations in a way that inspires confidence and customer loyalty. Collaborate cross functionally with Sales, Support and Customer Success Managers to support the success of customers. Key Skills: 3+ years of professional service and/or consulting experience with software companies (B2B SaaS and experience with integrations preferred). Passion for learning new technologies and driving outcomes through technical solutions. Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations and escalations effectively. Ability to successfully navigate enterprise customers' complex organizational structures - this involves deeply understanding the dynamics and priorities of customers' Legal, Sales, Procurement and/or IT teams. Curiosity for listening and understanding customers' goals and values. Familiarity with CLM (contract lifecycle management) and legal operations business processes. Experience learning and adapting quickly to a growing organization. Ironclad's Values: Drive, Intent, Integrity, and Empathy. Base Salary Range: £70,000 - £80,000 The base salary range represents the minimum and maximum of the salary range for this position based at our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Apr 07, 2026
Full time
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. Ironclad has also been backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Legal Engineers are product experts and problem solvers. They are responsible for understanding our customers' goals and advising on contracting processes to help customers realize their vision for Ironclad and set them up for long term success. Legal engineers are core to our Customer Outcomes team and work cross functionally to deliver a best in class experience for our customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Lead 5-15 customer implementations simultaneously. Collaborate with other professional service team members to manage customer projects and ensure on time delivery and successful implementations. Apply best practices and advise customers on managing contracts throughout the contracting lifecycle, via reports, metrics and reminders. Leverage your product and industry expertise to design and build customers' contracting processes in Ironclad. Enable customers to build and maintain their Ironclad instances. Lead challenging conversations with customers to reset expectations and address product feedback. Advise customers on trade offs that balance project timeline and their implementation goals. Serve as the internal "Voice of Customer" by regularly sharing product feedback and collaborating with our Product team. Proactively identify opportunities to improve our team's implementation processes. Respond to customer escalations in a way that inspires confidence and customer loyalty. Collaborate cross functionally with Sales, Support and Customer Success Managers to support the success of customers. Key Skills: 3+ years of professional service and/or consulting experience with software companies (B2B SaaS and experience with integrations preferred). Passion for learning new technologies and driving outcomes through technical solutions. Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations and escalations effectively. Ability to successfully navigate enterprise customers' complex organizational structures - this involves deeply understanding the dynamics and priorities of customers' Legal, Sales, Procurement and/or IT teams. Curiosity for listening and understanding customers' goals and values. Familiarity with CLM (contract lifecycle management) and legal operations business processes. Experience learning and adapting quickly to a growing organization. Ironclad's Values: Drive, Intent, Integrity, and Empathy. Base Salary Range: £70,000 - £80,000 The base salary range represents the minimum and maximum of the salary range for this position based at our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Legal Compliance - Consumer Credit - Assistant Vice President - English
Genpact
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Legal Compliance - Consumer Credit - Assistant Vice President - English (BFS048816) Legal Compliance - Consumer Credit - Assistant Vice President - English - BFS048816 Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast moving, tech driven environment, love solving real world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Legal Compliance - Consumer Credit - Assistant Vice President - English To contribute to the business objectives of Genpact by supporting the VP Legal Compliance in relation to Genpact's FCA regulatory activities and by providing compliance consultancy and support to senior management and staff (UK and overseas based). To act as the ' whom failing' for the SMF16 & SMF 17 in relation to consumer credit compliance matters. Responsibilities General To assist Genpact in meeting its regulatory obligations. To support employees in Senior Management Functions (SMF) in meeting their regulatory obligations. To manage a small monitoring team based in UK and India. Compliance Culture To promote a culture of ethics and compliance within Genpact, promoting the understanding of FCA regulatory obligations. To oversee and provide Compliance training for staff, as required. Compliance Consultancy To provide in depth advice on the Financial Conduct Authority (FCA)'s rules and guidance as required in connection with Genpact's regulated activities and its client offerings. To provide regulatory advice in connection with business propositions. To review risk events, confirm rule references and advise, as required, on action to be taken to rectify any breaches of the FCA's Rules. Regulatory Compliance Policies To ensure that GWM compliance procedures reflect current statutory and regulatory requirements; are regularly reviewed; adequately communicated to staff and are monitored for compliance. Compliance Monitoring Plan (CMP) To prepare a Compliance Monitoring Framework ensuring that appropriate monitoring of GWM 's regulated activities is conducted and evidenced. To review and sign off monitoring reviews undertaken by members of the Compliance team. To regularly report to senior management clients on the progress of the CMP and on findings/actions and resolution. To liaise with internal and external auditors on CMP matters Managing Relationships Providing support and challenge to key business stakeholders in implementing compliant systems and controls. Liaising with clients in relation to the Compliance function. Working closely with the Risk function in relation to risk events. Maintaining operational and company standards Supporting the Company's goals and values. Encouraging and driving quality and continuous improvement of processes used across the business. Ensuring practices are compliant with regulatory bodies' expectations. Personal Effectiveness Managing time effectively. Ability to prioritise and re prioritise work and manage service delivery targets within tight constraints. Strong communication skills, using appropriate language and style of communication that is relevant to the situation and circumstances to influence. Demonstrating sufficient self awareness to identify personal strengths and areas for development. Ability to analyse and problem solve. Calm, reasonable and professional manner. Ability to work under pressure. Flexible to change, eager to improve and develop new skills. Qualifications we seek in you! Minimum Qualifications Significant previous experience in a regulatory role, ideally working in a mid to senior role. Detailed knowledge of the FCA Handbook particularly SYSC, CONC, COCON and DISP rules and how they apply to the consumer credit environment. Good knowledge of AML requirements. Experience of back office consumer credit operations and advantage gained through a compliance function Preferred Qualifications/ Skills Professional or industry qualifications. Excellent communication, relationship management and influencing skills. Ability to build and maintain effective internal and external relationships. Ability to analyze, present and report regulatory information to senior stakeholders in a clear and concise manner. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem solvers who push boundaries every day Thrive in a values driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Apr 07, 2026
Full time
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Legal Compliance - Consumer Credit - Assistant Vice President - English (BFS048816) Legal Compliance - Consumer Credit - Assistant Vice President - English - BFS048816 Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast moving, tech driven environment, love solving real world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Legal Compliance - Consumer Credit - Assistant Vice President - English To contribute to the business objectives of Genpact by supporting the VP Legal Compliance in relation to Genpact's FCA regulatory activities and by providing compliance consultancy and support to senior management and staff (UK and overseas based). To act as the ' whom failing' for the SMF16 & SMF 17 in relation to consumer credit compliance matters. Responsibilities General To assist Genpact in meeting its regulatory obligations. To support employees in Senior Management Functions (SMF) in meeting their regulatory obligations. To manage a small monitoring team based in UK and India. Compliance Culture To promote a culture of ethics and compliance within Genpact, promoting the understanding of FCA regulatory obligations. To oversee and provide Compliance training for staff, as required. Compliance Consultancy To provide in depth advice on the Financial Conduct Authority (FCA)'s rules and guidance as required in connection with Genpact's regulated activities and its client offerings. To provide regulatory advice in connection with business propositions. To review risk events, confirm rule references and advise, as required, on action to be taken to rectify any breaches of the FCA's Rules. Regulatory Compliance Policies To ensure that GWM compliance procedures reflect current statutory and regulatory requirements; are regularly reviewed; adequately communicated to staff and are monitored for compliance. Compliance Monitoring Plan (CMP) To prepare a Compliance Monitoring Framework ensuring that appropriate monitoring of GWM 's regulated activities is conducted and evidenced. To review and sign off monitoring reviews undertaken by members of the Compliance team. To regularly report to senior management clients on the progress of the CMP and on findings/actions and resolution. To liaise with internal and external auditors on CMP matters Managing Relationships Providing support and challenge to key business stakeholders in implementing compliant systems and controls. Liaising with clients in relation to the Compliance function. Working closely with the Risk function in relation to risk events. Maintaining operational and company standards Supporting the Company's goals and values. Encouraging and driving quality and continuous improvement of processes used across the business. Ensuring practices are compliant with regulatory bodies' expectations. Personal Effectiveness Managing time effectively. Ability to prioritise and re prioritise work and manage service delivery targets within tight constraints. Strong communication skills, using appropriate language and style of communication that is relevant to the situation and circumstances to influence. Demonstrating sufficient self awareness to identify personal strengths and areas for development. Ability to analyse and problem solve. Calm, reasonable and professional manner. Ability to work under pressure. Flexible to change, eager to improve and develop new skills. Qualifications we seek in you! Minimum Qualifications Significant previous experience in a regulatory role, ideally working in a mid to senior role. Detailed knowledge of the FCA Handbook particularly SYSC, CONC, COCON and DISP rules and how they apply to the consumer credit environment. Good knowledge of AML requirements. Experience of back office consumer credit operations and advantage gained through a compliance function Preferred Qualifications/ Skills Professional or industry qualifications. Excellent communication, relationship management and influencing skills. Ability to build and maintain effective internal and external relationships. Ability to analyze, present and report regulatory information to senior stakeholders in a clear and concise manner. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem solvers who push boundaries every day Thrive in a values driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
AJ Bell Business Solutions Limited
Head of Enterprise Risk Management
AJ Bell Business Solutions Limited Salford, Manchester
As AJ Bell continues to grow and evolve, we are strengthening our Risk function and are looking for an experienced Head of Enterprise Risk Management to lead the Groups risk management capability during an exciting period of development and transformation. The Head of Enterprise Risk Management will own the design, enhancement, and delivery of our risk management framework ensuring it remains forw click apply for full job details
Apr 07, 2026
Full time
As AJ Bell continues to grow and evolve, we are strengthening our Risk function and are looking for an experienced Head of Enterprise Risk Management to lead the Groups risk management capability during an exciting period of development and transformation. The Head of Enterprise Risk Management will own the design, enhancement, and delivery of our risk management framework ensuring it remains forw click apply for full job details
HR Director, EMEA Enterprise (London based)
Taboola
HR Director, EMEA Enterprise (London based) Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work Certified employer in the UK As a HR Director and member of the Enterprise Sales leadership team, you will shape and deliver the people strategy for EMEA Enterprise Sales (inc. Israel), coach leaders, and guide organisational and talent decisions critical to business success. The role requires the ability to navigate and balance differing perspectives, building strong, credible relationships and influencing effectively with stakeholders at all levels of the organisation. This role requires a highly hands on approach: staying close to leaders and employees, supporting day to day people decisions using sound judgement and experience, and maintaining trust while operating in a fast paced, commercially driven environment. In parallel, the role carries a regional, cross functional lens, requiring a strong understanding of local market dynamics, employment legislation, employee relations, and benefits across EMEA. While not owning people priorities for the entire region, you will maintain active visibility of region wide themes and risks, advise on employee relations matters, and ensure decisions are made within a broader global context and aligned to global guidance wherever possible. This is a role for someone who is comfortable rolling up their sleeves as well as operating strategically, while remaining closely involved in the day to day issues that matter to the business and to employees. The role includes management responsibility for an EMEA Benefits Advisor and an HR Business Partner. To thrive in this role, you'll need: Deep expertise as a senior HRBP or HR Director with extensive knowledge of EMEA employment law, employee relations, and cultural nuance. The ability to operate hands on in complex, fast moving, matrixed environments. A commercial mindset, with the ability to link people decisions directly to business outcomes. Strength with data and insight, while remaining grounded in day to day business realities. Credible and clear communication skills, with a focus on building trust and a willingness to roll up your sleeves. Strong judgment and experience to support day to day people decisions in a fast paced environment. Proven ability to navigate and balance differing perspectives and influence stakeholders at all levels. Bonus points if you have: Supported sales teams How you'll make an impact: The day in the life of our HR leadership is diverse; you can find yourself acting as a trusted advisor to senior leaders, identifying emerging regional risks, or collaborating with global HR counterparts to calibrate our approach. Key responsibilities include: Strategic Partnering (Hands On): Influence people, talent, and organisational decisions early; partner directly on workforce planning, succession, and organisation design. Regional Insight & Risk Lens: Identify cross functional themes and emerging issues across EMEA, providing direct advice on ER matters to ensure alignment with local legal requirements. Global Context & Alignment: Ensure decisions are made with awareness of wider regional and global implications, escalating material issues to the Head of Global HR. HR Delivery & Ways of Working: Work closely with the HR Shared Service Centre to ensure effective delivery and transition location agnostic activities to the SSC. Business Connection: Stay closely connected to leaders and employees to understand sentiment and performance, intervening pragmatically with clarity and follow through. Team Leadership: Manage the EMEA Benefits Advisor and the HRBP, model calm, fair, and practical leadership by acting decisively and challenging constructively. About Taboola Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialised algorithms, and unmatched scale. Why Taboola? If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realise their full potential while growing and learning from and with smart and talented people. They'll also share more about: Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture." Well being: With an office culture that's international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few. Flexibility: We offer a hybrid work schedule with 3 days in office with an option to come in more often if desired. Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda. Ready to realise your potential? Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need. By submitting your application/CV, you consent that any personal information you provide will be subject to Taboola's Employee Data Policy: ( ) Please review our policy carefully before submitting any of your personal information. You may contact us at with any questions about how we collect or use your personal information, or your applicable rights.
Apr 07, 2026
Full time
HR Director, EMEA Enterprise (London based) Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work Certified employer in the UK As a HR Director and member of the Enterprise Sales leadership team, you will shape and deliver the people strategy for EMEA Enterprise Sales (inc. Israel), coach leaders, and guide organisational and talent decisions critical to business success. The role requires the ability to navigate and balance differing perspectives, building strong, credible relationships and influencing effectively with stakeholders at all levels of the organisation. This role requires a highly hands on approach: staying close to leaders and employees, supporting day to day people decisions using sound judgement and experience, and maintaining trust while operating in a fast paced, commercially driven environment. In parallel, the role carries a regional, cross functional lens, requiring a strong understanding of local market dynamics, employment legislation, employee relations, and benefits across EMEA. While not owning people priorities for the entire region, you will maintain active visibility of region wide themes and risks, advise on employee relations matters, and ensure decisions are made within a broader global context and aligned to global guidance wherever possible. This is a role for someone who is comfortable rolling up their sleeves as well as operating strategically, while remaining closely involved in the day to day issues that matter to the business and to employees. The role includes management responsibility for an EMEA Benefits Advisor and an HR Business Partner. To thrive in this role, you'll need: Deep expertise as a senior HRBP or HR Director with extensive knowledge of EMEA employment law, employee relations, and cultural nuance. The ability to operate hands on in complex, fast moving, matrixed environments. A commercial mindset, with the ability to link people decisions directly to business outcomes. Strength with data and insight, while remaining grounded in day to day business realities. Credible and clear communication skills, with a focus on building trust and a willingness to roll up your sleeves. Strong judgment and experience to support day to day people decisions in a fast paced environment. Proven ability to navigate and balance differing perspectives and influence stakeholders at all levels. Bonus points if you have: Supported sales teams How you'll make an impact: The day in the life of our HR leadership is diverse; you can find yourself acting as a trusted advisor to senior leaders, identifying emerging regional risks, or collaborating with global HR counterparts to calibrate our approach. Key responsibilities include: Strategic Partnering (Hands On): Influence people, talent, and organisational decisions early; partner directly on workforce planning, succession, and organisation design. Regional Insight & Risk Lens: Identify cross functional themes and emerging issues across EMEA, providing direct advice on ER matters to ensure alignment with local legal requirements. Global Context & Alignment: Ensure decisions are made with awareness of wider regional and global implications, escalating material issues to the Head of Global HR. HR Delivery & Ways of Working: Work closely with the HR Shared Service Centre to ensure effective delivery and transition location agnostic activities to the SSC. Business Connection: Stay closely connected to leaders and employees to understand sentiment and performance, intervening pragmatically with clarity and follow through. Team Leadership: Manage the EMEA Benefits Advisor and the HRBP, model calm, fair, and practical leadership by acting decisively and challenging constructively. About Taboola Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialised algorithms, and unmatched scale. Why Taboola? If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realise their full potential while growing and learning from and with smart and talented people. They'll also share more about: Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture." Well being: With an office culture that's international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few. Flexibility: We offer a hybrid work schedule with 3 days in office with an option to come in more often if desired. Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda. Ready to realise your potential? Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need. By submitting your application/CV, you consent that any personal information you provide will be subject to Taboola's Employee Data Policy: ( ) Please review our policy carefully before submitting any of your personal information. You may contact us at with any questions about how we collect or use your personal information, or your applicable rights.
Managing Director
Jonas Software
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 07, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Banking Partner Manager
BVNK
We believe the next generation of financial services will be powered by stablecoins. Founded in 2021, our mission at BVNK is to accelerate global money movement. We're building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we're accelerating our growth - and we're looking for smart, ambitious people to help us build the future of financial services. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. About this role in the team: The Banking Partner Manager will be responsible for effectively managing the end-to-end onboarding process of BVNK's new banking partners as well as acting as the main Relationship Manager for some of BVNK's key banking partners. BVNK will be utilising multiple licensed entities across multiple jurisdictions to partner with various banks and financial services providers, and comprehensive records will need to be kept to ensure each application contains accurate information for each jurisdiction and licensing requirements while maintaining consistent messaging. The main responsibilities of the Banking Team are the ownership and management of BVNK's banking network globally. Reporting to the Head of Banking-Europe/APAC, this role is ideal for someone with experience in the banking and payments industry. For the right candidate, this position offers the opportunity to contribute and inform BVNK's banking partnership strategy and support our ambitious expansion goals. Key Areas of Responsibilities: Build and maintain strong professional relationships with banking partners globally, acting as the main contact person during the onboarding process as well as BAU. Support the Banking Relationship Team with day-to-day partner management and organisational tasks. Complete banking partner application forms and collate necessary policies, KYC, and other documentation for each application (building a strong relationship with BVNKs Compliance & Legal Teams). Assist with KYC onboarding and due diligence with new partner banks and KYC refresh with existing partners. Project manage the implementation of new banking partners into BVNK's network to ensure timely delivery of all tasks. Assist in negotiating acceptable commercial and service terms with banking partners and selected third-party vendors. Research, identify, and explore new markets, payment rails, domestic schemes, and banking providers to expand BVNK's global footprint in line with BVNK's expansion plans. Collaborate closely with Product and Operations team to ensure efficient and smooth integration and roll-out of new partners and capabilities. Become subject matter expert for Banking and support Commercial and Operational Teams across BVNK. Ensure alignment with partner banks' risk appetite towards restricted business verticals allowing compliant and smart customer transaction routing. Monitor ongoing performance and suitability of banking partners after launch. What we need from you: 2-4 years of experience in a similar capacity in the Fintech/payments/banking/crypto space. Experience with and knowledge of domestic and cross-border schemes (FPS, SEPA, SWIFT, ACH, PIX, etc). Commercial mindset and great attention to detail. Excellent organisational skills. Proactive, with the ability to multitask and prioritise tasks efficiently with autonomy. Professional verbal and written communication skills in English. Ability to work with sensitive and confidential information with integrity. Nice to have: Previous experience and appreciation of high risk verticals beneficial (i.e. iGaming, FX, crypto). What you can expect from us: Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. For information on how we will handle your personal data when you apply for a job with us, please see our Candidate Privacy Notice.
Apr 07, 2026
Full time
We believe the next generation of financial services will be powered by stablecoins. Founded in 2021, our mission at BVNK is to accelerate global money movement. We're building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we're accelerating our growth - and we're looking for smart, ambitious people to help us build the future of financial services. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. About this role in the team: The Banking Partner Manager will be responsible for effectively managing the end-to-end onboarding process of BVNK's new banking partners as well as acting as the main Relationship Manager for some of BVNK's key banking partners. BVNK will be utilising multiple licensed entities across multiple jurisdictions to partner with various banks and financial services providers, and comprehensive records will need to be kept to ensure each application contains accurate information for each jurisdiction and licensing requirements while maintaining consistent messaging. The main responsibilities of the Banking Team are the ownership and management of BVNK's banking network globally. Reporting to the Head of Banking-Europe/APAC, this role is ideal for someone with experience in the banking and payments industry. For the right candidate, this position offers the opportunity to contribute and inform BVNK's banking partnership strategy and support our ambitious expansion goals. Key Areas of Responsibilities: Build and maintain strong professional relationships with banking partners globally, acting as the main contact person during the onboarding process as well as BAU. Support the Banking Relationship Team with day-to-day partner management and organisational tasks. Complete banking partner application forms and collate necessary policies, KYC, and other documentation for each application (building a strong relationship with BVNKs Compliance & Legal Teams). Assist with KYC onboarding and due diligence with new partner banks and KYC refresh with existing partners. Project manage the implementation of new banking partners into BVNK's network to ensure timely delivery of all tasks. Assist in negotiating acceptable commercial and service terms with banking partners and selected third-party vendors. Research, identify, and explore new markets, payment rails, domestic schemes, and banking providers to expand BVNK's global footprint in line with BVNK's expansion plans. Collaborate closely with Product and Operations team to ensure efficient and smooth integration and roll-out of new partners and capabilities. Become subject matter expert for Banking and support Commercial and Operational Teams across BVNK. Ensure alignment with partner banks' risk appetite towards restricted business verticals allowing compliant and smart customer transaction routing. Monitor ongoing performance and suitability of banking partners after launch. What we need from you: 2-4 years of experience in a similar capacity in the Fintech/payments/banking/crypto space. Experience with and knowledge of domestic and cross-border schemes (FPS, SEPA, SWIFT, ACH, PIX, etc). Commercial mindset and great attention to detail. Excellent organisational skills. Proactive, with the ability to multitask and prioritise tasks efficiently with autonomy. Professional verbal and written communication skills in English. Ability to work with sensitive and confidential information with integrity. Nice to have: Previous experience and appreciation of high risk verticals beneficial (i.e. iGaming, FX, crypto). What you can expect from us: Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. For information on how we will handle your personal data when you apply for a job with us, please see our Candidate Privacy Notice.
SGN
Senior Project Manager
SGN
Senior Project Manager (2 year FTC) Farringdon Personal Service Contract Full-time Hybrid (ability to work in our central London office 2-3 days per week) Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5470 We're at a big turning point at SGN.We have an important responsibility to keep the gas flowing to 5.9 million homes and businesses across the UK. The world is changing fast - expectations from customers, communities, regulators and our stakeholders are rising. Technology is moving quicker than ever. We need to catch up and then stay ahead if we want to be the best Gas Distribution Network in the UK. We need to make sure we're set up for success. We're already making great progress with a new CEO and Executive Team, a new COO function and we've moved from five to nine regions in our Southern network, creating closer communities for our people. We've opened a Business Services Centre, giving everyone easier access to the services they need, and we've brought in 550 new vans, with hundreds more on the way. But this is just the beginning. We're focusing on three big goals: Supporting our frontline first Cutting waste, not corners Working smarter, together We have agreed a Target Operating Model and we are in the middle of a five-year programme that will help us not only achieve that operating model but also integrate change with ongoing operational delivery and improvement projects. We're now offering fantastic opportunities for colleagues to help us on this exciting journey. We are recruiting for Senior Project Managers responsible for coordinating and managing the successful delivery of projects across the Chief Operating Officer's function. This role works closely with our operational leaders in designing, planning and delivering change effectively and sustainably, ensuring alignment with SGN's transformation objectives and realisation of business outcomes. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute About the Role We are looking for a skilled and experienced Senior Project Managers to lead the delivery of multiple, simultaneous business change projects that align with our strategic objectives. The Senior Project Manager will run projects on a day-to-day basis, verify that they produce the required deliverables to an acceptable quality, within the specified constraints of time and cost and to achieve the outcomes defined in the business case. The role includes engaging, and reporting, to senior management, stakeholders and portfolio leads. Key Responsibilities Full project lifecycle ownership: leading the planning, execution, and delivery of medium-to-large-scale projects, possibly more than one project at the same time. Develop and manage comprehensive plans, including scope, timeline, budget, and resource requirements. Coordinate cross-functional teams to ensure alignment and effective delivery across all workstreams. Monitor project performance, track milestones, identify and manage risks and issues, and ensure corrective actions are taken where necessary. Engage, and communicate regularly with, stakeholders at all levels, including executive sponsors, providing clear, concise, and timely updates. Facilitate project governance, ensuring alignment with portfolio and enterprise governance. Ensure compliance with governance, controls, assurance and reporting standards. Drive continuous improvement in project delivery by sharing best practices, lessons learned, and contributing to the maturity of the PMO. Support change management and business readiness activities to ensure successful adoption of outcomes. What We're Looking For Proven experience (typically 5+ years) managing complex business change programmes in a dynamic, cross-functional environment. Extensive experience in delivering change through different project management methodologies covering project planning, budget, time management, scope, risk, and change management. Experience implementing organisational and process change to achieve a Target Operating Model. Whilst experience in delivering both technology and business change projects is highly desirable, this role is predominantly delivering organisational, process and service change, supported by technology rather than purely technology led change. Relevant project management qualifications (e.g. PRINCE2, APM, PMI, Chartership, Agile). Highly developed stakeholder engagement skills. Demonstrated ability to manage risks, budgets, dependencies, and change effectively. Strong problem-solving, communication, and decision-making abilities Although not essential, experience working in an operational setting within Utilities sector would be a bonus. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Apr 07, 2026
Contractor
Senior Project Manager (2 year FTC) Farringdon Personal Service Contract Full-time Hybrid (ability to work in our central London office 2-3 days per week) Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5470 We're at a big turning point at SGN.We have an important responsibility to keep the gas flowing to 5.9 million homes and businesses across the UK. The world is changing fast - expectations from customers, communities, regulators and our stakeholders are rising. Technology is moving quicker than ever. We need to catch up and then stay ahead if we want to be the best Gas Distribution Network in the UK. We need to make sure we're set up for success. We're already making great progress with a new CEO and Executive Team, a new COO function and we've moved from five to nine regions in our Southern network, creating closer communities for our people. We've opened a Business Services Centre, giving everyone easier access to the services they need, and we've brought in 550 new vans, with hundreds more on the way. But this is just the beginning. We're focusing on three big goals: Supporting our frontline first Cutting waste, not corners Working smarter, together We have agreed a Target Operating Model and we are in the middle of a five-year programme that will help us not only achieve that operating model but also integrate change with ongoing operational delivery and improvement projects. We're now offering fantastic opportunities for colleagues to help us on this exciting journey. We are recruiting for Senior Project Managers responsible for coordinating and managing the successful delivery of projects across the Chief Operating Officer's function. This role works closely with our operational leaders in designing, planning and delivering change effectively and sustainably, ensuring alignment with SGN's transformation objectives and realisation of business outcomes. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute About the Role We are looking for a skilled and experienced Senior Project Managers to lead the delivery of multiple, simultaneous business change projects that align with our strategic objectives. The Senior Project Manager will run projects on a day-to-day basis, verify that they produce the required deliverables to an acceptable quality, within the specified constraints of time and cost and to achieve the outcomes defined in the business case. The role includes engaging, and reporting, to senior management, stakeholders and portfolio leads. Key Responsibilities Full project lifecycle ownership: leading the planning, execution, and delivery of medium-to-large-scale projects, possibly more than one project at the same time. Develop and manage comprehensive plans, including scope, timeline, budget, and resource requirements. Coordinate cross-functional teams to ensure alignment and effective delivery across all workstreams. Monitor project performance, track milestones, identify and manage risks and issues, and ensure corrective actions are taken where necessary. Engage, and communicate regularly with, stakeholders at all levels, including executive sponsors, providing clear, concise, and timely updates. Facilitate project governance, ensuring alignment with portfolio and enterprise governance. Ensure compliance with governance, controls, assurance and reporting standards. Drive continuous improvement in project delivery by sharing best practices, lessons learned, and contributing to the maturity of the PMO. Support change management and business readiness activities to ensure successful adoption of outcomes. What We're Looking For Proven experience (typically 5+ years) managing complex business change programmes in a dynamic, cross-functional environment. Extensive experience in delivering change through different project management methodologies covering project planning, budget, time management, scope, risk, and change management. Experience implementing organisational and process change to achieve a Target Operating Model. Whilst experience in delivering both technology and business change projects is highly desirable, this role is predominantly delivering organisational, process and service change, supported by technology rather than purely technology led change. Relevant project management qualifications (e.g. PRINCE2, APM, PMI, Chartership, Agile). Highly developed stakeholder engagement skills. Demonstrated ability to manage risks, budgets, dependencies, and change effectively. Strong problem-solving, communication, and decision-making abilities Although not essential, experience working in an operational setting within Utilities sector would be a bonus. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Energy Trading - Senior Consultant London
Indicium Tech
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Apr 07, 2026
Full time
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Principal Microsoft 365 Consultant
Computacenter AG & Co. oHG Birmingham, Staffordshire
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 217248 Contract type: Standard Business Unit: IT Consulting Life on the team You'll be part of our dynamic and rapidly growing Consultancy Practice, working alongside a team of highly skilled consultants who are passionate about delivering exceptional outcomes for customers. This is a senior, client-facing role where you'll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You'll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. At Computacenter, we invest heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What you'll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers and internal stakeholders across the business Stay ahead of industry trends, technologies, and best practices What you'll need Extensive experience across Microsoft 365 Collaboration Services including Exchange Online, SharePoint Online, Teams, and OneDrive Strong expertise in Microsoft Purview and information governance capabilities Solid experience with Identity Services including Active Directory, Entra ID, Single Sign-On, and Identity Governance Proven track record designing and delivering complex enterprise cloud solutions Experience leading technical pre-sales engagements and solution design Excellent communication and presentation skills, with the ability to influence senior stakeholders Ability to lead and coordinate large virtual technical teams Relevant technical certifications or equivalent industry experience If you're passionate about modern workplace transformation and enterprise cloud collaboration, this is a fantastic opportunity to make a real impact while working with cutting-edge technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Apr 07, 2026
Full time
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 217248 Contract type: Standard Business Unit: IT Consulting Life on the team You'll be part of our dynamic and rapidly growing Consultancy Practice, working alongside a team of highly skilled consultants who are passionate about delivering exceptional outcomes for customers. This is a senior, client-facing role where you'll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You'll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. At Computacenter, we invest heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What you'll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers and internal stakeholders across the business Stay ahead of industry trends, technologies, and best practices What you'll need Extensive experience across Microsoft 365 Collaboration Services including Exchange Online, SharePoint Online, Teams, and OneDrive Strong expertise in Microsoft Purview and information governance capabilities Solid experience with Identity Services including Active Directory, Entra ID, Single Sign-On, and Identity Governance Proven track record designing and delivering complex enterprise cloud solutions Experience leading technical pre-sales engagements and solution design Excellent communication and presentation skills, with the ability to influence senior stakeholders Ability to lead and coordinate large virtual technical teams Relevant technical certifications or equivalent industry experience If you're passionate about modern workplace transformation and enterprise cloud collaboration, this is a fantastic opportunity to make a real impact while working with cutting-edge technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Randstad Technologies
Program Manager
Randstad Technologies
Staff Program Manager EMEA Commercial Location: London (Hybrid) Duration: 12-Month Contract Start: ASAP The Mission Join a global SaaS leader's EMEA arm to build from the ground up. Reporting to the Head of BizOps, you will lead high-impact initiatives including a new enterprise sales motion , BPO consolidation , and pipeline operationalization . This is a "zero-to-one" role for a builder who thrives in a fast-moving, resource-light environment. No heavy meeting cadences-just high-autonomy delivery. The Must-Haves SaaS DNA: Direct experience working inside a SaaS enterprise. Sales Exposure: Deep fluency in the end-to-end enterprise sales motion. Sales Ops Mastery: Hands-on experience with pipeline governance, forecasting, and CRM. PgM Craft: Instinctive RAID management and governance (not just theoretical). The Perfect Fit You have navigated both Big Tech (e.g., Salesforce, Meta) and scale-ups . You are a high-signal communicator who can command credibility with Directors and VPs while rolling up your sleeves to build frameworks from scratch. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Apr 07, 2026
Contractor
Staff Program Manager EMEA Commercial Location: London (Hybrid) Duration: 12-Month Contract Start: ASAP The Mission Join a global SaaS leader's EMEA arm to build from the ground up. Reporting to the Head of BizOps, you will lead high-impact initiatives including a new enterprise sales motion , BPO consolidation , and pipeline operationalization . This is a "zero-to-one" role for a builder who thrives in a fast-moving, resource-light environment. No heavy meeting cadences-just high-autonomy delivery. The Must-Haves SaaS DNA: Direct experience working inside a SaaS enterprise. Sales Exposure: Deep fluency in the end-to-end enterprise sales motion. Sales Ops Mastery: Hands-on experience with pipeline governance, forecasting, and CRM. PgM Craft: Instinctive RAID management and governance (not just theoretical). The Perfect Fit You have navigated both Big Tech (e.g., Salesforce, Meta) and scale-ups . You are a high-signal communicator who can command credibility with Directors and VPs while rolling up your sleeves to build frameworks from scratch. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Intuita
Principal Consultant - Data Architect
Intuita Liverpool, Merseyside
Office locations considered: Newbury, Reading, London, Liverpool or Glasgow. The Team We're Intuita - a fast-growing consultancy that's making waves in both the consultancy and technology space. As now part of the wider FSP Consulting group, we have ambitious goals for the year ahead, we are looking for talented individuals to complement the team of experts we already have working across our business, becoming a pivotal part of our journey, not just to meet but continuously exceed our client expectations! In this strategic role, you will work closely with our Engineering Associate Directors and Principal Consultants to define, design and govern high-quality data architectures across complex client environments . You'll bring deep architectural expertise, strong communication skills, and the ability to translate business challenges into scalable, future-proof data solutions. Interested so far? Read on for a more detailed job spec and benefits outline: The Role We are looking for a Data Architect to join our growing team.This position suits someone who blends hands-on architectural design with strategic leadership , comfortable guiding both clients and engineering teams toward robust, sustainable and high-quality outcomes. Key Responsibilities you can expect: Data Architecture Leadership Define, own and evolve enterprise-grade data architectures, ensuring scalability, sustainability and alignment with client objectives. Solution Design & Governance Lead the design of cloud-based data platforms, semantic layers, integration patterns and data models. Establish governance standards, frameworks and principles that guide engineering teams. Stakeholder & Client Engagement Act as a trusted technical partner to clients, shaping their data strategy, advising senior stakeholders and articulating architecture decisions with clarity and confidence. Quality, Standards & Best Practice Create and enforce architectural guidelines, including modelling standards, reference architectures, blueprints and reusable components to ensure consistent delivery quality. Technology Strategy & Continuous Improvement Stay current with emerging data platform technologies, architectural patterns and cloud-native capabilities. Proactively share insights and drive innovation across the wider engineering team. On-Site Engagement Periodically attend client sites to enhance relationships and ensure architectural direction aligns with strategic outcomes. ? A bit about you Being a consultant at Intuita is different.We hire driven, passionate people who care about quality and honesty. We value individuality, collaboration and people who bring their own style to solving complex problems. As a Data Architect, you should embody these values and bring a mix of technical depth , strategic thinking and excellent communication skills . We're looking for someone with: Extensive experience defining and delivering data architectures in large-scale, enterprise or transformation programmes. Proven expertise designing cloud-native data platforms across Azure, GCP or AWS. Strong background in data modelling methodologies (Kimball, 3NF, Data Vault, dimensional modelling). Experience with modern data transformation approaches - familiarity with DBT and analytics engineering principles is beneficial. Deep understanding of data platforms, orchestration , metadata management , CI/CD and architectural components such as DevOps, Azure Data Factory, BigQuery, Databricks, MS Fabric, Airflow, Snowflake etc. Demonstrated experience architecting solutions using medallion architectures , including curated gold-layer models designed for analytics consumption. Strong knowledge of unity catalog (or similar), data governance, lineage, cataloguing and metadata-driven design. Awareness of cloud economics , cost optimisation strategies and designing solutions that balance performance with value. Experience with infrastructure as code , especially Terraform, to ensure architectural consistency and deployment scalability. Ability to inspire, guide and elevate cross-functional engineering teams. Solid understanding of Agile delivery and cross-functional collaboration. The "Nice to Have's" would include: Experience working in a consultancy, able to navigate diverse clients and industries. Relevant certifications (e.g., Azure Data Architect, AWS/GCP Architect, Databricks). Industry domain experience: financial services, telecoms, ecommerce, retail, or others. Experience designing semantic layers and BI-friendly data structures (e.g., Power BI models). Familiarity with enterprise data management tools such as Azure Purview or Collibra (cataloguing, lineage, data quality). If you don't fit the above criteria exactly but are interested in working for us, get in touch anyway! - we hire people, not a job spec! What's in it for you? Salary : c. £75,000 - c. £95,000 per annum DOE An enhanced benefits package If you require any support with your application, please contact
Apr 07, 2026
Full time
Office locations considered: Newbury, Reading, London, Liverpool or Glasgow. The Team We're Intuita - a fast-growing consultancy that's making waves in both the consultancy and technology space. As now part of the wider FSP Consulting group, we have ambitious goals for the year ahead, we are looking for talented individuals to complement the team of experts we already have working across our business, becoming a pivotal part of our journey, not just to meet but continuously exceed our client expectations! In this strategic role, you will work closely with our Engineering Associate Directors and Principal Consultants to define, design and govern high-quality data architectures across complex client environments . You'll bring deep architectural expertise, strong communication skills, and the ability to translate business challenges into scalable, future-proof data solutions. Interested so far? Read on for a more detailed job spec and benefits outline: The Role We are looking for a Data Architect to join our growing team.This position suits someone who blends hands-on architectural design with strategic leadership , comfortable guiding both clients and engineering teams toward robust, sustainable and high-quality outcomes. Key Responsibilities you can expect: Data Architecture Leadership Define, own and evolve enterprise-grade data architectures, ensuring scalability, sustainability and alignment with client objectives. Solution Design & Governance Lead the design of cloud-based data platforms, semantic layers, integration patterns and data models. Establish governance standards, frameworks and principles that guide engineering teams. Stakeholder & Client Engagement Act as a trusted technical partner to clients, shaping their data strategy, advising senior stakeholders and articulating architecture decisions with clarity and confidence. Quality, Standards & Best Practice Create and enforce architectural guidelines, including modelling standards, reference architectures, blueprints and reusable components to ensure consistent delivery quality. Technology Strategy & Continuous Improvement Stay current with emerging data platform technologies, architectural patterns and cloud-native capabilities. Proactively share insights and drive innovation across the wider engineering team. On-Site Engagement Periodically attend client sites to enhance relationships and ensure architectural direction aligns with strategic outcomes. ? A bit about you Being a consultant at Intuita is different.We hire driven, passionate people who care about quality and honesty. We value individuality, collaboration and people who bring their own style to solving complex problems. As a Data Architect, you should embody these values and bring a mix of technical depth , strategic thinking and excellent communication skills . We're looking for someone with: Extensive experience defining and delivering data architectures in large-scale, enterprise or transformation programmes. Proven expertise designing cloud-native data platforms across Azure, GCP or AWS. Strong background in data modelling methodologies (Kimball, 3NF, Data Vault, dimensional modelling). Experience with modern data transformation approaches - familiarity with DBT and analytics engineering principles is beneficial. Deep understanding of data platforms, orchestration , metadata management , CI/CD and architectural components such as DevOps, Azure Data Factory, BigQuery, Databricks, MS Fabric, Airflow, Snowflake etc. Demonstrated experience architecting solutions using medallion architectures , including curated gold-layer models designed for analytics consumption. Strong knowledge of unity catalog (or similar), data governance, lineage, cataloguing and metadata-driven design. Awareness of cloud economics , cost optimisation strategies and designing solutions that balance performance with value. Experience with infrastructure as code , especially Terraform, to ensure architectural consistency and deployment scalability. Ability to inspire, guide and elevate cross-functional engineering teams. Solid understanding of Agile delivery and cross-functional collaboration. The "Nice to Have's" would include: Experience working in a consultancy, able to navigate diverse clients and industries. Relevant certifications (e.g., Azure Data Architect, AWS/GCP Architect, Databricks). Industry domain experience: financial services, telecoms, ecommerce, retail, or others. Experience designing semantic layers and BI-friendly data structures (e.g., Power BI models). Familiarity with enterprise data management tools such as Azure Purview or Collibra (cataloguing, lineage, data quality). If you don't fit the above criteria exactly but are interested in working for us, get in touch anyway! - we hire people, not a job spec! What's in it for you? Salary : c. £75,000 - c. £95,000 per annum DOE An enhanced benefits package If you require any support with your application, please contact
Expression of Interest - MQ-9B Sensor Operator Instructor
QinetiQ Limited Lincoln, Lincolnshire
Select how often (in days) to receive an alert: Job Title: Expression of Interest - MQ-9B Sensor Operator Instructor Location: Lincoln, England, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world-class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next-generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. THE ROLE Inzpire is seeking experienced Sensor Operators / Weapons Systems Officers (or equivalent) to become MQ-9B (UK Protector RG1) Instructor Sensor Operators based at RAF Waddington, Lincolnshire. There is expected to be a significant increase in contractor flight crews over the next five years. We welcome applications from suitable candidates available to commence roles in 2026. The contract is expected to start mid to late 2026 (subject to change). THE PERSON We are interested in applicants with the following qualifications: 250 hours military flying as a Sensor Operator or Weapons Systems Officer (or equivalent) (uncrewed & crewed). Medium Altitude Long Endurance (MALE) RPAS operations: MQ-1, MQ-9A, MQ-9B or similar. Conversion training will be provided (if necessary) and once qualified on type, the successful candidates will deliver instruction on the MQ-9B at RAF Waddington, teaching crews how to fly and operate the aircraft. The core working week is Monday to Friday (40 hours per week), with personnel adhering to the UK Working Time Directive. Some shift work is expected to maintain operational effectiveness. The position offers exciting deployment possibilities throughout Europe, supporting NATO alliance partners' MQ-9B training initiatives. Employment will be dependent on passing a CAA/FAA Class 1 Medical or equivalent European Aviation Safety Authority medical. A relocation package will be provided to assist non-UK individuals to move to the UK. Expressions of Interest should clearly state relevant experience including: Total flying hours (crewed & uncrewed including by aircraft types). MALE RPAS flying hours. Date of last recorded flight. Full details of instructional qualifications and teaching experience. Do you hold (or have you done so in the past) a NATO security clearance? Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high-performing team, supporting the delivery of exceptional award-winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days paid holiday plus 8 days bank holidays per year. Uncapped paid leave scheme (upon successful completion of probation period). Company provided private medical and dental insurance. QinetiQ Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Death in service (x4 salary). Company contributions into a group personal pension scheme. Business travel insurance. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme. EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Apr 07, 2026
Full time
Select how often (in days) to receive an alert: Job Title: Expression of Interest - MQ-9B Sensor Operator Instructor Location: Lincoln, England, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world-class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next-generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. THE ROLE Inzpire is seeking experienced Sensor Operators / Weapons Systems Officers (or equivalent) to become MQ-9B (UK Protector RG1) Instructor Sensor Operators based at RAF Waddington, Lincolnshire. There is expected to be a significant increase in contractor flight crews over the next five years. We welcome applications from suitable candidates available to commence roles in 2026. The contract is expected to start mid to late 2026 (subject to change). THE PERSON We are interested in applicants with the following qualifications: 250 hours military flying as a Sensor Operator or Weapons Systems Officer (or equivalent) (uncrewed & crewed). Medium Altitude Long Endurance (MALE) RPAS operations: MQ-1, MQ-9A, MQ-9B or similar. Conversion training will be provided (if necessary) and once qualified on type, the successful candidates will deliver instruction on the MQ-9B at RAF Waddington, teaching crews how to fly and operate the aircraft. The core working week is Monday to Friday (40 hours per week), with personnel adhering to the UK Working Time Directive. Some shift work is expected to maintain operational effectiveness. The position offers exciting deployment possibilities throughout Europe, supporting NATO alliance partners' MQ-9B training initiatives. Employment will be dependent on passing a CAA/FAA Class 1 Medical or equivalent European Aviation Safety Authority medical. A relocation package will be provided to assist non-UK individuals to move to the UK. Expressions of Interest should clearly state relevant experience including: Total flying hours (crewed & uncrewed including by aircraft types). MALE RPAS flying hours. Date of last recorded flight. Full details of instructional qualifications and teaching experience. Do you hold (or have you done so in the past) a NATO security clearance? Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high-performing team, supporting the delivery of exceptional award-winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days paid holiday plus 8 days bank holidays per year. Uncapped paid leave scheme (upon successful completion of probation period). Company provided private medical and dental insurance. QinetiQ Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Death in service (x4 salary). Company contributions into a group personal pension scheme. Business travel insurance. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme. EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Head of Customer Engineering, Manufacturing and Industrial
Google Inc.
Head of Customer Engineering, Manufacturing and Industrial corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. 3 years of experience as a manager leading teams in a technical customer-facing role within professional services or sales engineering. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience leading technical conversations, demos, prototyping, or workshops with customers. Experience in the Public Sector. Preferred qualifications: Experience with software life-cycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure). Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information). Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering engaged messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity). Experience managing delivery and consumption plans for complex, cross-pillar cloud solutions. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise grade solutions that leverage Google's cutting edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Lead a team of CE Managers and extended teams, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization. Foster customer partnership and provide thought leadership related to cloud, cross pillar solutions, and expansion opportunities to drive technical wins. Partner with business leadership to define technical go to market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs. Balance technical leadership with operational excellence; lead workload and opportunity review meetings with Sales and CE teams and provide insight into how to achieve technical agreements and migration strategy, working directly with customers, partners, and prospects. Work cross functionally across Google, partners, and your team to resolve technical roadblocks. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents to be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Apr 07, 2026
Full time
Head of Customer Engineering, Manufacturing and Industrial corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. 3 years of experience as a manager leading teams in a technical customer-facing role within professional services or sales engineering. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience leading technical conversations, demos, prototyping, or workshops with customers. Experience in the Public Sector. Preferred qualifications: Experience with software life-cycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure). Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information). Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering engaged messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity). Experience managing delivery and consumption plans for complex, cross-pillar cloud solutions. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise grade solutions that leverage Google's cutting edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Lead a team of CE Managers and extended teams, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization. Foster customer partnership and provide thought leadership related to cloud, cross pillar solutions, and expansion opportunities to drive technical wins. Partner with business leadership to define technical go to market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs. Balance technical leadership with operational excellence; lead workload and opportunity review meetings with Sales and CE teams and provide insight into how to achieve technical agreements and migration strategy, working directly with customers, partners, and prospects. Work cross functionally across Google, partners, and your team to resolve technical roadblocks. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents to be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Director of Hotels and Operational Real Estate Valuations
Knight Frank Group
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role We are expanding our market leading Valuation & Advisory division and seeking a Director of Hotels and Operational Real Estate Valuations. This a senior leadership role responsible for developing a high-performing team while delivering best-in-class services to our extensive portfolio of existing and new clients. If you want to join a firm that values technical excellence, supports professional growth, and offers exposure to some of Ireland's most significant assets and clients, we would like to hear from you. Key Responsibilities Prepare high-quality RICS Red Book valuation and reports for banks, funds, developers, and corporate clients Produce feasibility and advisory reports for new and proposed projects. Lead and grow the section as one of the market's premier valuation teams. Represent the firm as a sector specialist, attending and presenting at major industry events. Carry out inspections, market research, and comparable analysis Support the business with sector specific consultancy and instructions Build and maintain strong client relationships while developing commercial opportunities Contribute to pitches, proposals, and wider team initiatives Achieve financial objectives and support delivery of the company's business plan. Requirements MRICS/MSCSI; a financial or accountancy background a advantageous Proven track record in team leadership and delivering financial objectives. Expertise in Operational Real Estate valuation methodologies, including DCF, Excel, Argus Enterprise and Developer Excellent written and verbal communication skills, with meticulous attention to detail. Strong time management and organisational abilities, capable of handling multiple priorities. A collaborative team player with strong interpersonal skillsCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Apr 07, 2026
Full time
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role We are expanding our market leading Valuation & Advisory division and seeking a Director of Hotels and Operational Real Estate Valuations. This a senior leadership role responsible for developing a high-performing team while delivering best-in-class services to our extensive portfolio of existing and new clients. If you want to join a firm that values technical excellence, supports professional growth, and offers exposure to some of Ireland's most significant assets and clients, we would like to hear from you. Key Responsibilities Prepare high-quality RICS Red Book valuation and reports for banks, funds, developers, and corporate clients Produce feasibility and advisory reports for new and proposed projects. Lead and grow the section as one of the market's premier valuation teams. Represent the firm as a sector specialist, attending and presenting at major industry events. Carry out inspections, market research, and comparable analysis Support the business with sector specific consultancy and instructions Build and maintain strong client relationships while developing commercial opportunities Contribute to pitches, proposals, and wider team initiatives Achieve financial objectives and support delivery of the company's business plan. Requirements MRICS/MSCSI; a financial or accountancy background a advantageous Proven track record in team leadership and delivering financial objectives. Expertise in Operational Real Estate valuation methodologies, including DCF, Excel, Argus Enterprise and Developer Excellent written and verbal communication skills, with meticulous attention to detail. Strong time management and organisational abilities, capable of handling multiple priorities. A collaborative team player with strong interpersonal skillsCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Data and AI Sales - Financial Services - Vice President - English
Genpact
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Data and AI Sales - Financial Services - Vice President - English (INS031057) Data and AI Sales - Financial Services - Vice President - English - INS031057 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Data and AI Sales - Financial Services - Vice President - English The Data AI Sales Lead will be a member of a dynamic team driving growth of Genpact's Data and AI led solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever increasing new challenges being faced within one of the specific industry verticals such as BCM/Insurance in support of Genpact's Sales and Transformation Services community. The Data and AI growth strategy is aligned to Genpact's vision of being a distinguished partner as Clients adopt AI at scale to transform and accelerate growth. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge Data and AI solutions focused on (and not limited to) Databricks, Snowflake and Data Cloud on Cloud providers, and with your deep domain expertise to create innovation and thought leadership opportunities. A sales professional who has successfully created positive impact through year on year business expansion and has capability to originate new deals, qualify, shape solutions, sell, negotiate and close by sales process and technical expertise. You develop relationships with key buyers and decision makers at new and existing clients by bringing the best of Genpact's domain and technology capabilities to offer a value centric proposition to clients. Responsibilities Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client's business and use of leading Data Platform (specifically focused on GCP, Databricks, Snowflake), AI, LLM technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for GenAI/AI solutions. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer facing envisioning sessions/demonstrations, assessments, and workshops. Collaborate with other cross functionals Genpact's team to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.). Own revenue and bookings targets for dedicated Data AI industry segment and maintain up to date revenue forecasts. Build trusted relationship with leading Data Partners and their sales leadership to bring innovative solutions on new capabilities to clients. Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License, SOW, Change requests etc. Qualifications we seek in you! Minimum Qualifications/Skills Leaders with deep Data and AI product knowledge in one or more Data platforms, proven knowledge and experience in solutioning and selling data and AI transformation solutions, data migration and data management services. Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Experience in either a FS/Data/AI company or similar consulting firm and are looking for a role with the potential to catalyze the growth of a rapidly growing business. The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience. Relevant Industry and Sales experience in one or more of the following: FS,BCM,Insurance. Deep expertise in developing Data and AI solution as part of a multi-Tech, multi-Cloud and SaaS/on-prem package solution stack. Executive presence and prior engagement building relationship with clients at C Suite, EVP, VP and Technical buyers. Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as FS. Experience in driving front, middle, back office transformation in FS firms will be a BIG plus. Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in CI2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise. Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career- Gain hands on experience, world class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Apr 07, 2026
Full time
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Data and AI Sales - Financial Services - Vice President - English (INS031057) Data and AI Sales - Financial Services - Vice President - English - INS031057 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Data and AI Sales - Financial Services - Vice President - English The Data AI Sales Lead will be a member of a dynamic team driving growth of Genpact's Data and AI led solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever increasing new challenges being faced within one of the specific industry verticals such as BCM/Insurance in support of Genpact's Sales and Transformation Services community. The Data and AI growth strategy is aligned to Genpact's vision of being a distinguished partner as Clients adopt AI at scale to transform and accelerate growth. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge Data and AI solutions focused on (and not limited to) Databricks, Snowflake and Data Cloud on Cloud providers, and with your deep domain expertise to create innovation and thought leadership opportunities. A sales professional who has successfully created positive impact through year on year business expansion and has capability to originate new deals, qualify, shape solutions, sell, negotiate and close by sales process and technical expertise. You develop relationships with key buyers and decision makers at new and existing clients by bringing the best of Genpact's domain and technology capabilities to offer a value centric proposition to clients. Responsibilities Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client's business and use of leading Data Platform (specifically focused on GCP, Databricks, Snowflake), AI, LLM technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for GenAI/AI solutions. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer facing envisioning sessions/demonstrations, assessments, and workshops. Collaborate with other cross functionals Genpact's team to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.). Own revenue and bookings targets for dedicated Data AI industry segment and maintain up to date revenue forecasts. Build trusted relationship with leading Data Partners and their sales leadership to bring innovative solutions on new capabilities to clients. Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License, SOW, Change requests etc. Qualifications we seek in you! Minimum Qualifications/Skills Leaders with deep Data and AI product knowledge in one or more Data platforms, proven knowledge and experience in solutioning and selling data and AI transformation solutions, data migration and data management services. Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Experience in either a FS/Data/AI company or similar consulting firm and are looking for a role with the potential to catalyze the growth of a rapidly growing business. The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience. Relevant Industry and Sales experience in one or more of the following: FS,BCM,Insurance. Deep expertise in developing Data and AI solution as part of a multi-Tech, multi-Cloud and SaaS/on-prem package solution stack. Executive presence and prior engagement building relationship with clients at C Suite, EVP, VP and Technical buyers. Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as FS. Experience in driving front, middle, back office transformation in FS firms will be a BIG plus. Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in CI2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise. Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career- Gain hands on experience, world class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Customer Success Manager
Leah
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Apr 06, 2026
Full time
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Chief finance officer
Hachette UK
Closing date: 5pm Weds 22nd April 2026 Salary: £65,000-£75,000 FTE (depending on experience) Hours: 28 hours (4 days) per week (flexible working patterns considered) Location: Hybrid, with regular attendance across Creative Access sites in London (White City/Camden), plus flexibility for UK-wide working Start date: May 2026 First interviews: 28 & 29 April 2026 A rare and pivotal leadership opportunity to shape the financial sustainability and operational strength of a leading social enterprise in the creative industries. About Creative Access Creative Access is the leading organisation working to create equity, diversity and inclusion in the UK creative industries. We are a Community Interest Company (CIC), providing career-long access, opportunities, support and training to make the creative industries better reflect society. Our mission is to break down the barriers faced by those from historically under-represented groups to accessing and building sustainable careers. Working with almost 2,000 employer partners and a community of more than 167,000 individuals across the UK, we deliver impactful programmes, recruitment services and training that drive systemic change across the sector. The role We are seeking an experienced and strategic CFO to join our senior leadership team at a critical stage of organisational growth. This is a high-impact role combining strategic financial leadership with hands on oversight of finance, governance and organisational operations. You will play a key role in shaping Creative Access's long term sustainability, supporting the delivery of large scale programmes and ensuring robust financial management across a complex income model that includes commercial revenue, partnerships and grant funding. You will be a trusted advisor to the CEO and Board, bringing clarity, rigour and forward thinking insight to decision making, while also ensuring strong financial controls and operational effectiveness across the organisation. This role would suit a commercially minded, purpose driven finance leader who is comfortable operating in a fast paced, evolving environment and motivated by driving social impact. Strategic financial leadership Act as a strategic partner to the CEO and senior leadership team, shaping organisational strategy, financial sustainability and growth Lead long term financial planning, scenario modelling and development of sustainable business models Provide clear insight into financial performance, risks and opportunities to support decision making Support the organisation in scaling programmes and services in line with strategic objectives Financial management & control Oversee all financial operations, ensuring robust systems, controls and processes are in place Lead budgeting, forecasting and reforecasting cycles across the organisation Closely monitor and manage cash flow, reserves and financial risk Oversee production of monthly management accounts and reporting to SLT and Board Ensure accuracy and integrity of financial data and continuous improvement of financial systems Grant funding, programme finance & compliance Lead financial oversight of grant funded programmes, including management of restricted and unrestricted funds Develop and manage programme budgets, ensuring alignment with funding agreements and delivery plans Oversee preparation of funder reports, claims and audit documentation Ensure compliance with public funding requirements and grant conditions Support internal teams to embed strong financial management across programme delivery Bid development, procurement & commercial finance Support the development of new income streams through financial modelling and pricing of bids, partnerships and programmes Lead or support financial elements of procurement processes, ensuring compliance with public sector and partner requirements Ensure full cost recovery and sustainable margins across all activity Provide financial input into contract negotiations and partnership agreements Governance, compliance & reporting Ensure compliance with UK financial regulations, CIC governance requirements and statutory obligations Lead audit processes and statutory reporting, liaising with external accountants and auditors Support the Board and relevant committees with clear, timely reporting Maintain strong internal controls, risk management frameworks and financial governance People, operations & organisational effectiveness Provide oversight of finance team members and external providers (e.g. payroll, accountants, insurance brokers) Support organisational operations and infrastructure, ensuring effective systems and processes are in place Work in partnership with external HR advisors and internal leads to support people operations, policy and compliance Contribute to organisational culture, leadership and ways of working as a member of the senior leadership team Knowledge, skills and experience Essential Fully qualified accountant (ACA, ACCA, CIMA or equivalent experience) Significant experience in a senior finance leadership role (FD, Head of Finance or equivalent) Strong experience in financial planning, budgeting, forecasting and cash flow management Experience working with complex income models, including grant funding and/or public sector funding Proven experience supporting bids, tenders and/or procurement processes Strong understanding of financial governance, controls and regulatory requirements Experience working with Boards or senior stakeholders Ability to operate both strategically and hands on in a growing organisation Excellent communication skills, with the ability to translate financial information for non finance audiences Desirable Experience in a not for profit, social enterprise or purpose driven organisation Experience in the creative and cultural industries, education, skills or workforce development sectors Experience of overseeing operational or people functions Familiarity with Salesforce or similar CRM systems Experience with Xero or similar accounting software Benefits 23 days annual leave (pro rata, increasing with service), plus the working days between Christmas and New Year (increasing with service) Flexible and hybrid working Participation in the annual staff profit share scheme Afull day leave for birthday Access to wellbeing support and employee assistance programmes Opportunity to work at the forefront of equity, inclusion and innovation in the creative industries Professional development and training opportunities How to apply We welcome applications from individuals from all backgrounds, particularly those from groups currently under represented in the creative industries. Please apply via the Creative Access website, including: A CV A cover letter (maximum two pages) outlining your suitability for the role and your interest in joining the leadership team at Creative Access For any questions or to organise a short, informal conversation about the role, please contact:
Apr 06, 2026
Full time
Closing date: 5pm Weds 22nd April 2026 Salary: £65,000-£75,000 FTE (depending on experience) Hours: 28 hours (4 days) per week (flexible working patterns considered) Location: Hybrid, with regular attendance across Creative Access sites in London (White City/Camden), plus flexibility for UK-wide working Start date: May 2026 First interviews: 28 & 29 April 2026 A rare and pivotal leadership opportunity to shape the financial sustainability and operational strength of a leading social enterprise in the creative industries. About Creative Access Creative Access is the leading organisation working to create equity, diversity and inclusion in the UK creative industries. We are a Community Interest Company (CIC), providing career-long access, opportunities, support and training to make the creative industries better reflect society. Our mission is to break down the barriers faced by those from historically under-represented groups to accessing and building sustainable careers. Working with almost 2,000 employer partners and a community of more than 167,000 individuals across the UK, we deliver impactful programmes, recruitment services and training that drive systemic change across the sector. The role We are seeking an experienced and strategic CFO to join our senior leadership team at a critical stage of organisational growth. This is a high-impact role combining strategic financial leadership with hands on oversight of finance, governance and organisational operations. You will play a key role in shaping Creative Access's long term sustainability, supporting the delivery of large scale programmes and ensuring robust financial management across a complex income model that includes commercial revenue, partnerships and grant funding. You will be a trusted advisor to the CEO and Board, bringing clarity, rigour and forward thinking insight to decision making, while also ensuring strong financial controls and operational effectiveness across the organisation. This role would suit a commercially minded, purpose driven finance leader who is comfortable operating in a fast paced, evolving environment and motivated by driving social impact. Strategic financial leadership Act as a strategic partner to the CEO and senior leadership team, shaping organisational strategy, financial sustainability and growth Lead long term financial planning, scenario modelling and development of sustainable business models Provide clear insight into financial performance, risks and opportunities to support decision making Support the organisation in scaling programmes and services in line with strategic objectives Financial management & control Oversee all financial operations, ensuring robust systems, controls and processes are in place Lead budgeting, forecasting and reforecasting cycles across the organisation Closely monitor and manage cash flow, reserves and financial risk Oversee production of monthly management accounts and reporting to SLT and Board Ensure accuracy and integrity of financial data and continuous improvement of financial systems Grant funding, programme finance & compliance Lead financial oversight of grant funded programmes, including management of restricted and unrestricted funds Develop and manage programme budgets, ensuring alignment with funding agreements and delivery plans Oversee preparation of funder reports, claims and audit documentation Ensure compliance with public funding requirements and grant conditions Support internal teams to embed strong financial management across programme delivery Bid development, procurement & commercial finance Support the development of new income streams through financial modelling and pricing of bids, partnerships and programmes Lead or support financial elements of procurement processes, ensuring compliance with public sector and partner requirements Ensure full cost recovery and sustainable margins across all activity Provide financial input into contract negotiations and partnership agreements Governance, compliance & reporting Ensure compliance with UK financial regulations, CIC governance requirements and statutory obligations Lead audit processes and statutory reporting, liaising with external accountants and auditors Support the Board and relevant committees with clear, timely reporting Maintain strong internal controls, risk management frameworks and financial governance People, operations & organisational effectiveness Provide oversight of finance team members and external providers (e.g. payroll, accountants, insurance brokers) Support organisational operations and infrastructure, ensuring effective systems and processes are in place Work in partnership with external HR advisors and internal leads to support people operations, policy and compliance Contribute to organisational culture, leadership and ways of working as a member of the senior leadership team Knowledge, skills and experience Essential Fully qualified accountant (ACA, ACCA, CIMA or equivalent experience) Significant experience in a senior finance leadership role (FD, Head of Finance or equivalent) Strong experience in financial planning, budgeting, forecasting and cash flow management Experience working with complex income models, including grant funding and/or public sector funding Proven experience supporting bids, tenders and/or procurement processes Strong understanding of financial governance, controls and regulatory requirements Experience working with Boards or senior stakeholders Ability to operate both strategically and hands on in a growing organisation Excellent communication skills, with the ability to translate financial information for non finance audiences Desirable Experience in a not for profit, social enterprise or purpose driven organisation Experience in the creative and cultural industries, education, skills or workforce development sectors Experience of overseeing operational or people functions Familiarity with Salesforce or similar CRM systems Experience with Xero or similar accounting software Benefits 23 days annual leave (pro rata, increasing with service), plus the working days between Christmas and New Year (increasing with service) Flexible and hybrid working Participation in the annual staff profit share scheme Afull day leave for birthday Access to wellbeing support and employee assistance programmes Opportunity to work at the forefront of equity, inclusion and innovation in the creative industries Professional development and training opportunities How to apply We welcome applications from individuals from all backgrounds, particularly those from groups currently under represented in the creative industries. Please apply via the Creative Access website, including: A CV A cover letter (maximum two pages) outlining your suitability for the role and your interest in joining the leadership team at Creative Access For any questions or to organise a short, informal conversation about the role, please contact:
Head of Core Banking Software Architecture
Trades Workforce Solutions
Head of Banking Software Architecture - Contract Employment Type: Contract - Inside IR35 Duration: 6 Months Location: Central London Day Rate: Highly Competitive - Get in touch to find out more Opportunity Overview A leading financial services organisation is seeking a Head of Banking Software Architecture to act as the internal subject matter expert for its core banking platform. This is a pivotal leadership role, stepping in to bridge a critical knowledge gap and provide strategic and technical direction across a complex banking environment. You will take ownership of core banking architecture, with a strong focus on a leading European core banking platform, ensuring the system is robust, scalable, and aligned with the organisation's broader digital, cloud, and AI transformation strategy. This role sits within a core banking and payments function and works closely with enterprise architecture, key technology partners, and delivery teams across the business. Key Responsibilities: Core Banking Leadership Provide strategic oversight and direction for the core banking platform Act as the internal subject matter expert, aligning business requirements with platform capabilities Review and challenge decisions relating to core banking systems and associated technologies Technical & Architectural Governance Deliver architectural guidance across core banking components and integrations Critically evaluate proposals from third-party partners and system integrators Ensure robust technical and commercial scrutiny of deliverables Configuration & Product Expertise Support configuration and optimisation of the core banking engine Provide expertise across key retail banking products Ensure platform capabilities are fully leveraged to meet business needs Modern Architecture & Transformation Lead cloud-native, digital, and AI-driven integration strategies Champion event-driven architecture and modern integration patterns (AWS-aligned) Support large-scale transformation initiatives, including legacy system migration Delivery & Governance Oversee end-to-end architecture across build, test, and release cyclesCollaborate with architecture, programme, and delivery stakeholders to ensure successful outcomes Essential Skills and Experience: Extensive experience working with core banking platforms (ideally within a major packaged solution environment) Strong background in banking architecture, solution architecture, or core banking engineering (typically 10+ years) Proven ability to influence, challenge, and manage both internal stakeholders and third-party suppliers Deep understanding of retail banking products, processes, and industry standards Demonstrated experience delivering large-scale core banking implementations and integrations Strong knowledge of modern digital banking and FinTech environments Hands-on experience with event-driven architectures and cloud-native integration (AWS preferred) Experience owning delivery across full lifecycle (build, test, release) Background in legacy system transformation or migration programmes Desirable Experience: Experience within highly regulated or public sector environments Exposure to large-scale transformation programmes Relevant certifications in cloud, architecture, or banking platforms What's on Offer: Opportunity to shape the future of a critical core banking platform High-impact role with significant autonomy and influence Exposure to large-scale digital and cloud transformation initiatives Collaborative environment working alongside senior architecture and delivery professionals Application Process: For more information or to apply, please get in touch for a confidential discussion.
Apr 06, 2026
Full time
Head of Banking Software Architecture - Contract Employment Type: Contract - Inside IR35 Duration: 6 Months Location: Central London Day Rate: Highly Competitive - Get in touch to find out more Opportunity Overview A leading financial services organisation is seeking a Head of Banking Software Architecture to act as the internal subject matter expert for its core banking platform. This is a pivotal leadership role, stepping in to bridge a critical knowledge gap and provide strategic and technical direction across a complex banking environment. You will take ownership of core banking architecture, with a strong focus on a leading European core banking platform, ensuring the system is robust, scalable, and aligned with the organisation's broader digital, cloud, and AI transformation strategy. This role sits within a core banking and payments function and works closely with enterprise architecture, key technology partners, and delivery teams across the business. Key Responsibilities: Core Banking Leadership Provide strategic oversight and direction for the core banking platform Act as the internal subject matter expert, aligning business requirements with platform capabilities Review and challenge decisions relating to core banking systems and associated technologies Technical & Architectural Governance Deliver architectural guidance across core banking components and integrations Critically evaluate proposals from third-party partners and system integrators Ensure robust technical and commercial scrutiny of deliverables Configuration & Product Expertise Support configuration and optimisation of the core banking engine Provide expertise across key retail banking products Ensure platform capabilities are fully leveraged to meet business needs Modern Architecture & Transformation Lead cloud-native, digital, and AI-driven integration strategies Champion event-driven architecture and modern integration patterns (AWS-aligned) Support large-scale transformation initiatives, including legacy system migration Delivery & Governance Oversee end-to-end architecture across build, test, and release cyclesCollaborate with architecture, programme, and delivery stakeholders to ensure successful outcomes Essential Skills and Experience: Extensive experience working with core banking platforms (ideally within a major packaged solution environment) Strong background in banking architecture, solution architecture, or core banking engineering (typically 10+ years) Proven ability to influence, challenge, and manage both internal stakeholders and third-party suppliers Deep understanding of retail banking products, processes, and industry standards Demonstrated experience delivering large-scale core banking implementations and integrations Strong knowledge of modern digital banking and FinTech environments Hands-on experience with event-driven architectures and cloud-native integration (AWS preferred) Experience owning delivery across full lifecycle (build, test, release) Background in legacy system transformation or migration programmes Desirable Experience: Experience within highly regulated or public sector environments Exposure to large-scale transformation programmes Relevant certifications in cloud, architecture, or banking platforms What's on Offer: Opportunity to shape the future of a critical core banking platform High-impact role with significant autonomy and influence Exposure to large-scale digital and cloud transformation initiatives Collaborative environment working alongside senior architecture and delivery professionals Application Process: For more information or to apply, please get in touch for a confidential discussion.
Principal Customer Success Manager, Large Law
iManage
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field facing teams - such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms - offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day to day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, Salesforce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. We're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at Please see our privacy statement for more information on how we handle your personal data. Please see our recruitment privacy statement for more information on how we handle your personal data.
Apr 06, 2026
Full time
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field facing teams - such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms - offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day to day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, Salesforce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. We're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at Please see our privacy statement for more information on how we handle your personal data. Please see our recruitment privacy statement for more information on how we handle your personal data.

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