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Director, EU Services (Life Sciences SaaS- Europe or UK)
Kivo
Director, EU Services (Life Sciences SaaS- Europe or UK) Location: UK Function: Professional Services Reports to: Head of Services Role Summary The Director, EU Services is a senior, customer-facing leader who owns the full post-sale journey for Kivo's European customer portfolio. The primary focus of this role is driving customer outcomes, retention, and expansion through proactive success management-complemented by hands on platform implementation expertise and responsive technical support. You will build deep, trusted relationships with EU-based life-sciences customers, serve as their strategic partner throughout their time with Kivo, and lead implementations that set customers up for long-term success. This role thrives at the intersection of strategic account management and operational delivery in regulated environments. While primarily EU-focused, the role may require occasional time shifting to support US-based implementation projects. What You'll Do Customer Success Working in partnership with the Director, Customer Success: Own account health: Manage a portfolio of EU accounts as the primary strategic point of contact post-implementation: lead QBRs, conduct regular health-check calls, track adoption metrics, and proactively identify and mitigate risk. Drive outcomes and expansion: Build and maintain tailored success plans aligned to each customer's business goals; partner with Sales to identify, qualify, and advance expansion and upsell opportunities within your portfolio. Executive alignment: Cultivate senior-level relationships within customer organizations; deliver executive-ready insights, business reviews, and ROI narratives that reinforce Kivo's value. Champion the customer: Serve as the primary voice of EU customers internally-surface product feedback, advocate for roadmap priorities, and collaborate with Product on features and packaged offerings that reflect EU market needs. Manage upgrades and adoption: Proactively manage customers through new feature releases and configuration changes, ensuring smooth adoption and building internal champions who drive platform utilization. Customer Support As an integral member of the global Support Team: Resolve issues: Provide responsive support via email, chat, and ticketing systems (e.g., Zendesk, Jira); troubleshoot and resolve platform, configuration, and process-related issues across your customer portfolio. Escalate effectively: Triage and elevate complex technical issues to Engineering or Product with clear reproduction steps and customer impact assessments. Build the knowledge base: Document common issues, resolutions, and best practices to strengthen the internal knowledge base and reduce repeat ticket volume. Be the expert: Maintain deep working knowledge of the Kivo platform to guide users on navigation, configuration, integrations, and EU compliance best practices. Implementation Consulting Working in partnership with the US-based implementation team: Deliver implementations: Lead end-to-end implementations of the Kivo platform through structured project management: project charter, timelines, RAID logs, stakeholder communications, and executive readouts. Design & configure: Facilitate discovery and design workshops; translate regulated process requirements (GxP, 21 CFR Part 11 / Annex 11) into configured platform solutions with documented decisions and guide the adoption of Kivo. Support validation: Support the customer's validation workstream by educating customers in the Kivo validation methodology and providing an orientation to Kivo documentation. Support data migration: Partner with the Data Migration team on discovery, field mapping, dry-run coordination, and production cutover checklists for compliant data transfers. Enable go-live: Guide customers through change management activities: defect triage, go-live readiness assessments, user training enablement, and post-go-live stabilization. Sales Support Working in partnership with the Sales team and Account Executives: Represent Kivo to EU Prospects: Conduct Kivo product demos to prospective EU customers and assist Account Executives in the qualification and discovery for prospective EU customers. What You've Done 8-10+ years of experience in a customer success, implementation, or blended services role within a life-sciences SaaS environment (pharma, biotech, med-device, or CRO). A robust and knowledgeable R&D (Regulatory, Clinical, Quality) background. Hands on experience with life-sciences SaaS platforms for Regulatory, Clinical Operations, and/or Quality process and document management. Demonstrated track record of owning customer retention, expansion, and satisfaction metrics (GRR, NRR, NPS/CSAT) across a portfolio of enterprise accounts. Working knowledge of regulated industry requirements (GxP, 21 CFR Part 11 / Annex 11) and comfort supporting validation deliverables (CSA/CSV). Experience leading software implementations in a regulated environment, including project planning, stakeholder management, and go live delivery. Excellent written and verbal communication skills in English; comfortable presenting to technical users and C suite stakeholders alike. Based in the EU with the flexibility to occasionally time shift for US based project collaboration.
Apr 02, 2026
Full time
Director, EU Services (Life Sciences SaaS- Europe or UK) Location: UK Function: Professional Services Reports to: Head of Services Role Summary The Director, EU Services is a senior, customer-facing leader who owns the full post-sale journey for Kivo's European customer portfolio. The primary focus of this role is driving customer outcomes, retention, and expansion through proactive success management-complemented by hands on platform implementation expertise and responsive technical support. You will build deep, trusted relationships with EU-based life-sciences customers, serve as their strategic partner throughout their time with Kivo, and lead implementations that set customers up for long-term success. This role thrives at the intersection of strategic account management and operational delivery in regulated environments. While primarily EU-focused, the role may require occasional time shifting to support US-based implementation projects. What You'll Do Customer Success Working in partnership with the Director, Customer Success: Own account health: Manage a portfolio of EU accounts as the primary strategic point of contact post-implementation: lead QBRs, conduct regular health-check calls, track adoption metrics, and proactively identify and mitigate risk. Drive outcomes and expansion: Build and maintain tailored success plans aligned to each customer's business goals; partner with Sales to identify, qualify, and advance expansion and upsell opportunities within your portfolio. Executive alignment: Cultivate senior-level relationships within customer organizations; deliver executive-ready insights, business reviews, and ROI narratives that reinforce Kivo's value. Champion the customer: Serve as the primary voice of EU customers internally-surface product feedback, advocate for roadmap priorities, and collaborate with Product on features and packaged offerings that reflect EU market needs. Manage upgrades and adoption: Proactively manage customers through new feature releases and configuration changes, ensuring smooth adoption and building internal champions who drive platform utilization. Customer Support As an integral member of the global Support Team: Resolve issues: Provide responsive support via email, chat, and ticketing systems (e.g., Zendesk, Jira); troubleshoot and resolve platform, configuration, and process-related issues across your customer portfolio. Escalate effectively: Triage and elevate complex technical issues to Engineering or Product with clear reproduction steps and customer impact assessments. Build the knowledge base: Document common issues, resolutions, and best practices to strengthen the internal knowledge base and reduce repeat ticket volume. Be the expert: Maintain deep working knowledge of the Kivo platform to guide users on navigation, configuration, integrations, and EU compliance best practices. Implementation Consulting Working in partnership with the US-based implementation team: Deliver implementations: Lead end-to-end implementations of the Kivo platform through structured project management: project charter, timelines, RAID logs, stakeholder communications, and executive readouts. Design & configure: Facilitate discovery and design workshops; translate regulated process requirements (GxP, 21 CFR Part 11 / Annex 11) into configured platform solutions with documented decisions and guide the adoption of Kivo. Support validation: Support the customer's validation workstream by educating customers in the Kivo validation methodology and providing an orientation to Kivo documentation. Support data migration: Partner with the Data Migration team on discovery, field mapping, dry-run coordination, and production cutover checklists for compliant data transfers. Enable go-live: Guide customers through change management activities: defect triage, go-live readiness assessments, user training enablement, and post-go-live stabilization. Sales Support Working in partnership with the Sales team and Account Executives: Represent Kivo to EU Prospects: Conduct Kivo product demos to prospective EU customers and assist Account Executives in the qualification and discovery for prospective EU customers. What You've Done 8-10+ years of experience in a customer success, implementation, or blended services role within a life-sciences SaaS environment (pharma, biotech, med-device, or CRO). A robust and knowledgeable R&D (Regulatory, Clinical, Quality) background. Hands on experience with life-sciences SaaS platforms for Regulatory, Clinical Operations, and/or Quality process and document management. Demonstrated track record of owning customer retention, expansion, and satisfaction metrics (GRR, NRR, NPS/CSAT) across a portfolio of enterprise accounts. Working knowledge of regulated industry requirements (GxP, 21 CFR Part 11 / Annex 11) and comfort supporting validation deliverables (CSA/CSV). Experience leading software implementations in a regulated environment, including project planning, stakeholder management, and go live delivery. Excellent written and verbal communication skills in English; comfortable presenting to technical users and C suite stakeholders alike. Based in the EU with the flexibility to occasionally time shift for US based project collaboration.
Principal Microsoft 365 Consultant
Computacenter AG & Co. oHG Birmingham, Staffordshire
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 217248 Contract type: Standard Business Unit: IT Consulting Life on the team You'll be part of our dynamic and rapidly growing Consultancy Practice, working alongside a team of highly skilled consultants who are passionate about delivering exceptional outcomes for customers. This is a senior, client-facing role where you'll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You'll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. At Computacenter, we invest heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What you'll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers and internal stakeholders across the business Stay ahead of industry trends, technologies, and best practices What you'll need Extensive experience across Microsoft 365 Collaboration Services including Exchange Online, SharePoint Online, Teams, and OneDrive Strong expertise in Microsoft Purview and information governance capabilities Solid experience with Identity Services including Active Directory, Entra ID, Single Sign-On, and Identity Governance Proven track record designing and delivering complex enterprise cloud solutions Experience leading technical pre-sales engagements and solution design Excellent communication and presentation skills, with the ability to influence senior stakeholders Ability to lead and coordinate large virtual technical teams Relevant technical certifications or equivalent industry experience If you're passionate about modern workplace transformation and enterprise cloud collaboration, this is a fantastic opportunity to make a real impact while working with cutting-edge technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Apr 02, 2026
Full time
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 217248 Contract type: Standard Business Unit: IT Consulting Life on the team You'll be part of our dynamic and rapidly growing Consultancy Practice, working alongside a team of highly skilled consultants who are passionate about delivering exceptional outcomes for customers. This is a senior, client-facing role where you'll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You'll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. At Computacenter, we invest heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What you'll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers and internal stakeholders across the business Stay ahead of industry trends, technologies, and best practices What you'll need Extensive experience across Microsoft 365 Collaboration Services including Exchange Online, SharePoint Online, Teams, and OneDrive Strong expertise in Microsoft Purview and information governance capabilities Solid experience with Identity Services including Active Directory, Entra ID, Single Sign-On, and Identity Governance Proven track record designing and delivering complex enterprise cloud solutions Experience leading technical pre-sales engagements and solution design Excellent communication and presentation skills, with the ability to influence senior stakeholders Ability to lead and coordinate large virtual technical teams Relevant technical certifications or equivalent industry experience If you're passionate about modern workplace transformation and enterprise cloud collaboration, this is a fantastic opportunity to make a real impact while working with cutting-edge technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Salesforce Solution Architect - Service
WeAreTechWomen
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Apr 01, 2026
Full time
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Solution Architect Director
GRAITEC GmbH
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
Apr 01, 2026
Full time
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
Workplace Solutions, Head of International Stock Plan Services
JPMorgan Chase & Co.
JPMorgan Workplace Solutions is a leading cloud-based provider of share plan management software. With an expansive client base of over 600 corporate clients, ranging from early-stage start-ups to mature multinational public corporations, the firm manages nearly $200 billion in assets under administration across 650,000 corporate employee participants. Workplace Solutions operates with an experienced team of more than 600 employees headquartered in Cork, Ireland, and 16 further locations across Europe, the Middle East & Africa, North America, and Asia Pacific. Role Details The Wealth Management Solutions business seeks to hire an experienced Managing Director to focus on international stock plan management, with opportunities to expand scope over time: Develop International Strategy:Formulate and implement a comprehensive strategy for international stock plan offerings and go-to-market initiatives. Promote Global Mission:Advocate for the Workplace Solutions mission both internally and externally, emphasizing international stock plan capabilities. Enhance Customer Experience:Ensure exceptional customer experience is prioritized across all lines of business, with a focus on international clients. Talent Management:Attract and retain key talent with expertise in international stock plans across the organization. Financial Oversight:Manage P&Ls, annual budgeting processes, and resource allocation with a focus on international operations. Competitive Analysis:Continuously evaluate the global competitive landscape to identify near and long-term needs, including potential differentiators in international markets. Prioritize Initiatives:Set priorities for initiatives and product development, particularly in international stock plan offerings. Industry Relationships:Develop strong relationships with industry influencers and international partners. Internal Collaboration:Build strong relationships with leadership teams across JPM, including ECM, Tech, and Operations, with a focus on international integration. Sales Support:Support sales efforts for key international prospects and franchise-level relationships. Job Responsibilities Corporate Sales / Business Development Drive corporate sales and B2B2C client relationships for international stock plans, particularly in regions where Global Shares seeks to expand. Develop a team of dedicated international workplace sales specialists. Cross-train sales teams on international stock plan offerings. Identify cross-selling opportunities in international markets. Engage with key stakeholders for cross-LOB corporate referrals partnerships Regional Delivery of Stock Plan Services:Ensure 'end-to-end' delivery of Stock Plan Services to grow and retain the regional client base. Manage the delivery and execution of global Stock Plan Services, ensuring alignment with strategic objectives. Client Relationship Management:Build and maintain strong relationships with key clients and partners to retain and renew clients. Grow Enterprise Value:Oversee regional sales teams to meet targets and revenue goals, developing strategies and monitoring performance for optimal effectiveness. Leadership and Team Development:Partner with the COO to manage local functions and operations teams. Establish regional management team structures and lead commercial and service teams to foster high performance and continuous improvement. Regional Cross-LOB Collaboration:Build and leverage internal relationships across AWM and the Commercial and Investment Bank. Regional Strategy:Partner with the CCO on target markets, country-level strategy, partner strategy, and product and pricing strategy. Collaborate with Product to ensure market alignment and drive innovation. Qualifications 15+ years' experience in Share Plan Administration and/or Workplace leadership, with a focus on international markets, including several years at the Managing Director level or equivalent. Combination of sales and product management experience at a senior capacity, with international exposure. Knowledge of the full workplace landscape, including financial wellness, retirement solutions, share plans, and banking bundles, with an emphasis on international markets. Proven ability to rapidly grow new product offerings in international contexts. Strong influence and persuasion skills with Operating Committee members on strategic decisions. Experience with budget processes and strategic roadmap creation. Ability to influence stakeholders outside of direct reporting structures, particularly in international settings. Experience working with and influencing external clients during both product development and sales phases, with a focus on international markets. Some experience with digital solutions, especially regarding international workplace portals and apps.
Apr 01, 2026
Full time
JPMorgan Workplace Solutions is a leading cloud-based provider of share plan management software. With an expansive client base of over 600 corporate clients, ranging from early-stage start-ups to mature multinational public corporations, the firm manages nearly $200 billion in assets under administration across 650,000 corporate employee participants. Workplace Solutions operates with an experienced team of more than 600 employees headquartered in Cork, Ireland, and 16 further locations across Europe, the Middle East & Africa, North America, and Asia Pacific. Role Details The Wealth Management Solutions business seeks to hire an experienced Managing Director to focus on international stock plan management, with opportunities to expand scope over time: Develop International Strategy:Formulate and implement a comprehensive strategy for international stock plan offerings and go-to-market initiatives. Promote Global Mission:Advocate for the Workplace Solutions mission both internally and externally, emphasizing international stock plan capabilities. Enhance Customer Experience:Ensure exceptional customer experience is prioritized across all lines of business, with a focus on international clients. Talent Management:Attract and retain key talent with expertise in international stock plans across the organization. Financial Oversight:Manage P&Ls, annual budgeting processes, and resource allocation with a focus on international operations. Competitive Analysis:Continuously evaluate the global competitive landscape to identify near and long-term needs, including potential differentiators in international markets. Prioritize Initiatives:Set priorities for initiatives and product development, particularly in international stock plan offerings. Industry Relationships:Develop strong relationships with industry influencers and international partners. Internal Collaboration:Build strong relationships with leadership teams across JPM, including ECM, Tech, and Operations, with a focus on international integration. Sales Support:Support sales efforts for key international prospects and franchise-level relationships. Job Responsibilities Corporate Sales / Business Development Drive corporate sales and B2B2C client relationships for international stock plans, particularly in regions where Global Shares seeks to expand. Develop a team of dedicated international workplace sales specialists. Cross-train sales teams on international stock plan offerings. Identify cross-selling opportunities in international markets. Engage with key stakeholders for cross-LOB corporate referrals partnerships Regional Delivery of Stock Plan Services:Ensure 'end-to-end' delivery of Stock Plan Services to grow and retain the regional client base. Manage the delivery and execution of global Stock Plan Services, ensuring alignment with strategic objectives. Client Relationship Management:Build and maintain strong relationships with key clients and partners to retain and renew clients. Grow Enterprise Value:Oversee regional sales teams to meet targets and revenue goals, developing strategies and monitoring performance for optimal effectiveness. Leadership and Team Development:Partner with the COO to manage local functions and operations teams. Establish regional management team structures and lead commercial and service teams to foster high performance and continuous improvement. Regional Cross-LOB Collaboration:Build and leverage internal relationships across AWM and the Commercial and Investment Bank. Regional Strategy:Partner with the CCO on target markets, country-level strategy, partner strategy, and product and pricing strategy. Collaborate with Product to ensure market alignment and drive innovation. Qualifications 15+ years' experience in Share Plan Administration and/or Workplace leadership, with a focus on international markets, including several years at the Managing Director level or equivalent. Combination of sales and product management experience at a senior capacity, with international exposure. Knowledge of the full workplace landscape, including financial wellness, retirement solutions, share plans, and banking bundles, with an emphasis on international markets. Proven ability to rapidly grow new product offerings in international contexts. Strong influence and persuasion skills with Operating Committee members on strategic decisions. Experience with budget processes and strategic roadmap creation. Ability to influence stakeholders outside of direct reporting structures, particularly in international settings. Experience working with and influencing external clients during both product development and sales phases, with a focus on international markets. Some experience with digital solutions, especially regarding international workplace portals and apps.
Internal Systems Engineering Lead
Aurora Energy Research Limited Oxford, Oxfordshire
Internal Systems Engineering Lead Department: Internal Technology Employment Type: Permanent - Full Time Location: Oxford, UK Description Based in Oxford, you will join the Internal Technology team as our Internal Systems Engineering Lead (Engineering Manager) - a new and pivotal role supporting the Head of Architecture and Engineering. You will lead and develop a talented group of engineers across the Modern Workplace, Data, and System Specialist teams, ensuring that Aurora continues to deliver secure, reliable, and innovative technology solutions that empower our people and operations. You will focus on people, process, and performance - creating an environment where engineers can thrive, and delivery teams can operate effectively. Acting as a force multiplier for the Head of Architecture and Engineering, you will take ownership of line management, training, and delivery ceremonies, while collaborating on strategy and technical direction. This role will suit someone who has grown from an engineering or solutions architecture background into a leadership position, ideally with experience in the Microsoft ecosystem (M365, Azure, Exchange, Intune, SharePoint, etc) and cloud first environments. Key Responsibilities Line manage engineers across the Modern Workplace, Data, and System Specialist teams Take ownership of, run and continuously improve team ceremonies, including sprint planning, stand-ups, and retrospectives Build and maintain competency frameworks and training plans for each discipline Work closely with Head of Architecture and Engineering and lead engineers to ensure technical delivery aligns with Aurora's strategic priorities Develop and optimise delivery processes to ensure consistency, scalability, and continuous improvement, within engineering teams and in collaboration with the wider Internal Technology department Serve as a trusted point of escalation for people and performance matters Partner with the Head of Architecture and Engineering to ensure that the engineering functions operate efficiently, maintaining a strong culture of collaboration and growth alongside the wider Internal Technology department Support engineers with professional development, including coaching, mentorship, and goal setting Support engineers in the delivery of technical solutions, drawing on past hands on experience as an engineer or architect. Ensure effective and proactive escalation to the Head of Architecture and Engineering where required Skills, Knowledge and Expertise Required attributes: Excellent people leader with a proven track record leading teams and developing high performance culture Proven experience in engineering or delivery management, ideally across multiple technical disciplines Previous hands on experience as an engineer, consultant, or solutions architect Strong knowledge of Microsoft technologies, particularly M365 and Azure, to deliver internal IT capabilities Experience running agile ceremonies and improving delivery processes Excellent interpersonal skills, with the ability to coach, mentor, and resolve challenges constructively Experience implementing competency frameworks and performance metrics Highly organised, delivery-focused, and able to prioritise effectively A collaborative and positive approach to problem-solving Desirable attributes: Experience in consultancy or professional services environments Understanding of data engineering practices and business intelligence concepts Familiarity with enterprise systems such as Salesforce, SAP, or Dynamics 365 F&O Experience with utilising CI/CD patterns and DevOps tooling to orchestrate configuration across environments Experience working with Project Managers to deliver broad impact solutions What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
Apr 01, 2026
Full time
Internal Systems Engineering Lead Department: Internal Technology Employment Type: Permanent - Full Time Location: Oxford, UK Description Based in Oxford, you will join the Internal Technology team as our Internal Systems Engineering Lead (Engineering Manager) - a new and pivotal role supporting the Head of Architecture and Engineering. You will lead and develop a talented group of engineers across the Modern Workplace, Data, and System Specialist teams, ensuring that Aurora continues to deliver secure, reliable, and innovative technology solutions that empower our people and operations. You will focus on people, process, and performance - creating an environment where engineers can thrive, and delivery teams can operate effectively. Acting as a force multiplier for the Head of Architecture and Engineering, you will take ownership of line management, training, and delivery ceremonies, while collaborating on strategy and technical direction. This role will suit someone who has grown from an engineering or solutions architecture background into a leadership position, ideally with experience in the Microsoft ecosystem (M365, Azure, Exchange, Intune, SharePoint, etc) and cloud first environments. Key Responsibilities Line manage engineers across the Modern Workplace, Data, and System Specialist teams Take ownership of, run and continuously improve team ceremonies, including sprint planning, stand-ups, and retrospectives Build and maintain competency frameworks and training plans for each discipline Work closely with Head of Architecture and Engineering and lead engineers to ensure technical delivery aligns with Aurora's strategic priorities Develop and optimise delivery processes to ensure consistency, scalability, and continuous improvement, within engineering teams and in collaboration with the wider Internal Technology department Serve as a trusted point of escalation for people and performance matters Partner with the Head of Architecture and Engineering to ensure that the engineering functions operate efficiently, maintaining a strong culture of collaboration and growth alongside the wider Internal Technology department Support engineers with professional development, including coaching, mentorship, and goal setting Support engineers in the delivery of technical solutions, drawing on past hands on experience as an engineer or architect. Ensure effective and proactive escalation to the Head of Architecture and Engineering where required Skills, Knowledge and Expertise Required attributes: Excellent people leader with a proven track record leading teams and developing high performance culture Proven experience in engineering or delivery management, ideally across multiple technical disciplines Previous hands on experience as an engineer, consultant, or solutions architect Strong knowledge of Microsoft technologies, particularly M365 and Azure, to deliver internal IT capabilities Experience running agile ceremonies and improving delivery processes Excellent interpersonal skills, with the ability to coach, mentor, and resolve challenges constructively Experience implementing competency frameworks and performance metrics Highly organised, delivery-focused, and able to prioritise effectively A collaborative and positive approach to problem-solving Desirable attributes: Experience in consultancy or professional services environments Understanding of data engineering practices and business intelligence concepts Familiarity with enterprise systems such as Salesforce, SAP, or Dynamics 365 F&O Experience with utilising CI/CD patterns and DevOps tooling to orchestrate configuration across environments Experience working with Project Managers to deliver broad impact solutions What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
Contracts Manager - Habitats (Keystone Environmental)
Origin Environmental Birmingham, Staffordshire
Keystone Environmental is an Origin Enterprises business, forming part of the Environmental division. At Origin Enterprises, we are dedicated to championing sustainable land use, and our Environmental teams support a diverse range of clients and projects-from land management and development to restoration and conservation. Joining us means becoming part of a collaborative, purpose driven community where this collective expertise enables us to deliver high quality, fully integrated solutions and contribute to meaningful environmental outcomes across the UK and Ireland. About Keystone As a growing ecological and arboricultural consultancy and contracting business, we are an SME with a practical, intelligent and pioneering approach to advising our clients. We blend traditional ecological services with innovation, hands on habitat creation, restoration and compliance solutions. With over 24 years' experience, we have established a reputation as one of the few end to end service providers in the UK. Since 2022, we have proudly operated as an Origin Enterprises company, an international agronomy brand whose primary focus is sustainable land use through integrated innovative solutions. Our Origin connection provides our clients and employees with the benefits and opportunities associated with being part of a global leader in sustainability, including wider geographic reach and service offering, including investment in research and development. At Keystone we pride ourselves on a professional family feel that attracts clients and employees alike. We share Origin's values, People, Community, Partnerships, Integrity, and Innovation, which are reflected in all that we do and lie at the very core of our business. We operate across a comprehensive range of sectors for public and private sector clients including supporting a number of the UK's largest Nationally Significant Infrastructure Projects. Having established a first class reputation for habitat creation, restoration, and mitigation, we specialise in conservation driven projects that focus on nature restoration and Biodiversity Net Gain at scale. The Habitats Team Keystone's expertise covers all aspects of ecological consultancy, yet it is the specialist engineering knowledge of our Habitats team that enables the design and delivery of first class mitigation schemes across the UK. We are renowned for our sensitive approach to protected habitats and species, a modern range of equipment and a resourceful approach to deployment in complex and challenging situations. We are a close knit team of 18, led by Head of Habitats Josh Willis, who together deliver optimal outcomes for our clients, for people and for nature. Our capabilities include habitat clearance, creation, restoration, and management solutions that deliver maximum conservation gain while minimising ecological disturbance. The Role The Contracts Manager is a strategic new appointment, responsible for developing and leading a Midlands delivery team, supported by the wider business. The role presents considerable opportunity for growth as this regional hub emerges. We seek a highly organised and personable team player, with a 'can do' approach and strong attention to detail. As a proactive and driven individual, you will be primarily responsible for actively procuring, organising and delivering a range of land management schemes, whilst adhering to Keystone's quality assurance standards and risk management procedures. A genuine alignment with Keystone's vision and values, and a demonstrable willingness to contribute to the successful growth of the Habitats team, is essential. The ideal candidate will be able to embrace the challenge of delivering existing works, whilst growing our client base in the Midlands. We are looking to grow the regional presence and build on Keystone's existing foundation as a leading ecological contractor. You will therefore need to strategically balance sourcing new opportunities with practical delivery of projects, including but not limited to: prospective client networking, client liaison, project management, budgeting, and practical implementation. Through close coordination with the existing team, you will be responsible for logistics, project planning and resourcing. You will lead on quoting and tendering for local works, whilst also supporting the wider Keystone Habitats team in bidding for more complex tenders and opportunities. You will also actively seek joint venture opportunities within the wider Origin Enterprises Group. You will have the support of our Habitats Administrator, yet be self sufficient in administrative duties associated with efficient project management. Keystone's ability to offer end to end solutions, facilitated by our in house consultancy offering, is our real strength. The successful candidate will work closely with our Head of Ecology and Head of Arboriculture to ensure that our schemes are delivered with a focus on protected species and their associated habitats, and in compliance with relevant legislation. Our long term aim is to offer a competitive nationwide ecological contracting & habitat management service, integrated with our existing ecological consultancy and arboriculture, offering servicing a range of clients and sectors. Primary Responsibilities Seek and recruit new team members with the support of Origin's HR team; Line management and professional development of junior staff; Contribute to wider business strategy; Procurement of works including quoting and tendering of large scale projects; Financial control including budget management & delivery of revenue targets; Client liaison, project management & administration; Help to secure repeat and referral work through nurturing of new & existing clients; Maximise opportunities to win new work from prospective clients including scheduling introductory meetings. Ideally you will have the following skills and experience. However, this is an exciting and dynamic role with scope for refinement of responsibilities depending on the strengths of the successful candidate. If you don't meet all requirements but believe you could thrive in this role, please consider applying or get in touch for an informal chat. Core Requirements Relevant industry experience. This could be in ecological contracting or practical land management, including but not limited to habitat creation and restoration, conservation, forestry and arboriculture; Exceptional communication skills, evidenced via a track record of client, subcontractor and supplier communication and management; Experience in organising and managing a team of operatives and associated vehicles and plant on projects; Ability to identify risks and opportunities, avoiding/minimising the former and capitalising on the latter; A proven aptitude for understanding clients' requirements and delivering these on time and within budget, without compromising industry standards; Demonstrable commercial acumen, both in profitable project delivery and in seeking future opportunities; Ability to balance and manage priorities, and maintain good working relationships with clients and colleagues whilst working under pressure; Solutions led and having an inherent ability to problem solve under pressure and in a range of environments; Quoting, tendering and project delivery experience; Experience in line managing and mentoring junior team members to achieve their full potential; Experience in writing site specific risk assessments and method statements for jobs covering a range of sectors; Related qualifications or professional accreditations are preferred but not essential - SSSTS/SMSTS; CSCS or similar industry equivalent; Driving licence (clean) is essential, and towing experience would be advantageous. Our Location This is an exciting new role, offering the flexibility to initially work from home whilst supporting the delivery of existing projects. With the support of the wider Keystone and Origin Enterprises network, we are committed to building a strong regional client base in the Midlands. We will establish a locally based team and associated resources, with a clear ambition to create a dedicated Midlands delivery hub for the Keystone Habitats team. Ideally candidates would be situated within the Birmingham, Coventry, Tamworth area within commuting distance of existing site commitments ranging from Southam to Lichfield. The successful candidate and new hub will have full support of our existing Head Office team based in Gloucestershire. There is a requirement to both visit and liaise closely with the team on a regular basis during the initial months. Ideally applicants would be placed within the Birmingham, Coventry, Tamworth area. We offer a friendly, supportive, and welcoming work environment within our Head Office, situated in an idyllic rural setting just outside Tetbury. Our Habitats team operate out of our separate agricultural location locally, housing a range of specialist low impact machinery, which is regularly deployed nationwide, along with a comprehensive workshop area. At Keystone we strive to provide the kind of support that helps you find a work life balance that enables you to fulfil your potential and grow with us. We offer a comprehensive industry leading benefits package, which is regularly reviewed, and currently includes: What's in it for you? • A supportive, experienced and friendly team • Competitive salary - £40K+ depending on experience . click apply for full job details
Apr 01, 2026
Full time
Keystone Environmental is an Origin Enterprises business, forming part of the Environmental division. At Origin Enterprises, we are dedicated to championing sustainable land use, and our Environmental teams support a diverse range of clients and projects-from land management and development to restoration and conservation. Joining us means becoming part of a collaborative, purpose driven community where this collective expertise enables us to deliver high quality, fully integrated solutions and contribute to meaningful environmental outcomes across the UK and Ireland. About Keystone As a growing ecological and arboricultural consultancy and contracting business, we are an SME with a practical, intelligent and pioneering approach to advising our clients. We blend traditional ecological services with innovation, hands on habitat creation, restoration and compliance solutions. With over 24 years' experience, we have established a reputation as one of the few end to end service providers in the UK. Since 2022, we have proudly operated as an Origin Enterprises company, an international agronomy brand whose primary focus is sustainable land use through integrated innovative solutions. Our Origin connection provides our clients and employees with the benefits and opportunities associated with being part of a global leader in sustainability, including wider geographic reach and service offering, including investment in research and development. At Keystone we pride ourselves on a professional family feel that attracts clients and employees alike. We share Origin's values, People, Community, Partnerships, Integrity, and Innovation, which are reflected in all that we do and lie at the very core of our business. We operate across a comprehensive range of sectors for public and private sector clients including supporting a number of the UK's largest Nationally Significant Infrastructure Projects. Having established a first class reputation for habitat creation, restoration, and mitigation, we specialise in conservation driven projects that focus on nature restoration and Biodiversity Net Gain at scale. The Habitats Team Keystone's expertise covers all aspects of ecological consultancy, yet it is the specialist engineering knowledge of our Habitats team that enables the design and delivery of first class mitigation schemes across the UK. We are renowned for our sensitive approach to protected habitats and species, a modern range of equipment and a resourceful approach to deployment in complex and challenging situations. We are a close knit team of 18, led by Head of Habitats Josh Willis, who together deliver optimal outcomes for our clients, for people and for nature. Our capabilities include habitat clearance, creation, restoration, and management solutions that deliver maximum conservation gain while minimising ecological disturbance. The Role The Contracts Manager is a strategic new appointment, responsible for developing and leading a Midlands delivery team, supported by the wider business. The role presents considerable opportunity for growth as this regional hub emerges. We seek a highly organised and personable team player, with a 'can do' approach and strong attention to detail. As a proactive and driven individual, you will be primarily responsible for actively procuring, organising and delivering a range of land management schemes, whilst adhering to Keystone's quality assurance standards and risk management procedures. A genuine alignment with Keystone's vision and values, and a demonstrable willingness to contribute to the successful growth of the Habitats team, is essential. The ideal candidate will be able to embrace the challenge of delivering existing works, whilst growing our client base in the Midlands. We are looking to grow the regional presence and build on Keystone's existing foundation as a leading ecological contractor. You will therefore need to strategically balance sourcing new opportunities with practical delivery of projects, including but not limited to: prospective client networking, client liaison, project management, budgeting, and practical implementation. Through close coordination with the existing team, you will be responsible for logistics, project planning and resourcing. You will lead on quoting and tendering for local works, whilst also supporting the wider Keystone Habitats team in bidding for more complex tenders and opportunities. You will also actively seek joint venture opportunities within the wider Origin Enterprises Group. You will have the support of our Habitats Administrator, yet be self sufficient in administrative duties associated with efficient project management. Keystone's ability to offer end to end solutions, facilitated by our in house consultancy offering, is our real strength. The successful candidate will work closely with our Head of Ecology and Head of Arboriculture to ensure that our schemes are delivered with a focus on protected species and their associated habitats, and in compliance with relevant legislation. Our long term aim is to offer a competitive nationwide ecological contracting & habitat management service, integrated with our existing ecological consultancy and arboriculture, offering servicing a range of clients and sectors. Primary Responsibilities Seek and recruit new team members with the support of Origin's HR team; Line management and professional development of junior staff; Contribute to wider business strategy; Procurement of works including quoting and tendering of large scale projects; Financial control including budget management & delivery of revenue targets; Client liaison, project management & administration; Help to secure repeat and referral work through nurturing of new & existing clients; Maximise opportunities to win new work from prospective clients including scheduling introductory meetings. Ideally you will have the following skills and experience. However, this is an exciting and dynamic role with scope for refinement of responsibilities depending on the strengths of the successful candidate. If you don't meet all requirements but believe you could thrive in this role, please consider applying or get in touch for an informal chat. Core Requirements Relevant industry experience. This could be in ecological contracting or practical land management, including but not limited to habitat creation and restoration, conservation, forestry and arboriculture; Exceptional communication skills, evidenced via a track record of client, subcontractor and supplier communication and management; Experience in organising and managing a team of operatives and associated vehicles and plant on projects; Ability to identify risks and opportunities, avoiding/minimising the former and capitalising on the latter; A proven aptitude for understanding clients' requirements and delivering these on time and within budget, without compromising industry standards; Demonstrable commercial acumen, both in profitable project delivery and in seeking future opportunities; Ability to balance and manage priorities, and maintain good working relationships with clients and colleagues whilst working under pressure; Solutions led and having an inherent ability to problem solve under pressure and in a range of environments; Quoting, tendering and project delivery experience; Experience in line managing and mentoring junior team members to achieve their full potential; Experience in writing site specific risk assessments and method statements for jobs covering a range of sectors; Related qualifications or professional accreditations are preferred but not essential - SSSTS/SMSTS; CSCS or similar industry equivalent; Driving licence (clean) is essential, and towing experience would be advantageous. Our Location This is an exciting new role, offering the flexibility to initially work from home whilst supporting the delivery of existing projects. With the support of the wider Keystone and Origin Enterprises network, we are committed to building a strong regional client base in the Midlands. We will establish a locally based team and associated resources, with a clear ambition to create a dedicated Midlands delivery hub for the Keystone Habitats team. Ideally candidates would be situated within the Birmingham, Coventry, Tamworth area within commuting distance of existing site commitments ranging from Southam to Lichfield. The successful candidate and new hub will have full support of our existing Head Office team based in Gloucestershire. There is a requirement to both visit and liaise closely with the team on a regular basis during the initial months. Ideally applicants would be placed within the Birmingham, Coventry, Tamworth area. We offer a friendly, supportive, and welcoming work environment within our Head Office, situated in an idyllic rural setting just outside Tetbury. Our Habitats team operate out of our separate agricultural location locally, housing a range of specialist low impact machinery, which is regularly deployed nationwide, along with a comprehensive workshop area. At Keystone we strive to provide the kind of support that helps you find a work life balance that enables you to fulfil your potential and grow with us. We offer a comprehensive industry leading benefits package, which is regularly reviewed, and currently includes: What's in it for you? • A supportive, experienced and friendly team • Competitive salary - £40K+ depending on experience . click apply for full job details
Sales Account Director, New Business United Kingdom
Raconteur Media Ltd.
Raconteur is a B2B media brand focused on creating content that challenges and inspires today's business leaders. In recent years, we've expanded our digital product suite and invested heavily in our data, audience, and creative capabilities. Combined with our long-standing distribution partnership with The Times and The Sunday Times, this gives Raconteur a highly competitive market proposition. Our vision is to become the go-to resource for senior business leaders-and the partner of choice for B2B brands looking to influence purchasing decisions. In 2024, Raconteur was acquired by TechnologyAdvice, a US-based digital media company specialising in lead and demand generation solutions. All of this makes it an exciting time to join the Raconteur team and help shape our next phase of growth. The opportunity Raconteur, part of TechnologyAdvice, is seeking an experienced Account Director to drive new business growth and expand high-value client relationships across integrated print, digital, and demand-generation solutions. This is a senior, quota-carrying role with ownership of the full sales cycle. You will prospect into target enterprise accounts, engage senior B2B marketing decision-makers from a cold start, uncover commercial challenges, and pitch tailored, integrated solutions from Raconteur's product suite. These include special interest print reports in The Times, digital content hubs, insights and research programs, roundtables, and demand-generation solutions delivered through owned audiences. You will be responsible for delivering against ambitious revenue targets while working closely with internal content, delivery, and operations teams to ensure strong campaign execution and long-term account growth. Location: Remote, United Kingdom What you'll do Drive new business revenue through proactive prospecting, pitching, proposal development, and negotiation Identify and engage target enterprise accounts, building senior-level relationships from a cold start Sell complex, integrated marketing solutions across print, digital, and demand-generation products Own the full sales cycle, from opportunity creation through close Grow existing accounts into larger, long-term client relationships through consultative account development Build, manage, and forecast a strong pipeline against ambitious revenue targets Develop insight-led, credible sales narratives using strong research and understanding of B2B marketing challenges Collaborate closely with Commercial Content, Project Management, Client Services, Deal Desk, and Revenue Operations to deliver successful campaigns and repeat business Track and report on key KPIs, including revenue, opportunity volume and value, meetings held, and account progression Who you are 4-7 years of experience in media sales or selling integrated marketing services in B2B Strong understanding of how marketers plan, buy, and measure campaigns across brand and demand-led objectives Demonstrated track record of exceeding revenue targets and delivering against quota Experience selling complex, multi-product solutions across print, digital, and demand-generation Confident prospecting from a cold start and engaging senior marketing stakeholders as a peer Proven ability to win new business and develop long-term client relationships Skilled consultative seller, able to uncover client challenges and position relevant solutions Confident user of sales technology, including Salesforce, Amplemarket, and LinkedIn Sales Navigator Ambitious, resilient, and adaptable in a fast-paced, target-driven environment Curious, creative, and motivated by the challenge of building revenue in a competitive media landscape What we offer you Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives. Hybrid Working: Join us in our central London office on Thursdays while enjoying the flexibility of remote work the rest of the week. Private Health & Dental Insurance: Comprehensive coverage, including discounted gym memberships and additional perks. Paid Time Off: Start with 25 days of holiday per year, with an additional day added for each year of service. Parental Leave: Supportive maternity and paternity leave policies. Salary Sacrifice Nursery Benefit: Save on childcare costs with our tax-efficient program. Life Assurance: Life assurance coverage to provide support for your loved ones. Pension Plan: Invest in your future with our competitive pension scheme. Employee Assistance Program: Access free counseling and other support services. Wellness Perks: Access the Headspace app to support your well being. Speaker Series Bonus: Present in our monthly speaker series and earn a bonus. Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United Kingdom at hire and must maintain authorization to work in the United Kingdom throughout their employment with our company. Annual pay range: Total annual compensation including commission up to: EOE statement We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. Pre-employment screening required. Raconteur does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. Any AI-generated or incomplete application answers will be auto-rejected.
Apr 01, 2026
Full time
Raconteur is a B2B media brand focused on creating content that challenges and inspires today's business leaders. In recent years, we've expanded our digital product suite and invested heavily in our data, audience, and creative capabilities. Combined with our long-standing distribution partnership with The Times and The Sunday Times, this gives Raconteur a highly competitive market proposition. Our vision is to become the go-to resource for senior business leaders-and the partner of choice for B2B brands looking to influence purchasing decisions. In 2024, Raconteur was acquired by TechnologyAdvice, a US-based digital media company specialising in lead and demand generation solutions. All of this makes it an exciting time to join the Raconteur team and help shape our next phase of growth. The opportunity Raconteur, part of TechnologyAdvice, is seeking an experienced Account Director to drive new business growth and expand high-value client relationships across integrated print, digital, and demand-generation solutions. This is a senior, quota-carrying role with ownership of the full sales cycle. You will prospect into target enterprise accounts, engage senior B2B marketing decision-makers from a cold start, uncover commercial challenges, and pitch tailored, integrated solutions from Raconteur's product suite. These include special interest print reports in The Times, digital content hubs, insights and research programs, roundtables, and demand-generation solutions delivered through owned audiences. You will be responsible for delivering against ambitious revenue targets while working closely with internal content, delivery, and operations teams to ensure strong campaign execution and long-term account growth. Location: Remote, United Kingdom What you'll do Drive new business revenue through proactive prospecting, pitching, proposal development, and negotiation Identify and engage target enterprise accounts, building senior-level relationships from a cold start Sell complex, integrated marketing solutions across print, digital, and demand-generation products Own the full sales cycle, from opportunity creation through close Grow existing accounts into larger, long-term client relationships through consultative account development Build, manage, and forecast a strong pipeline against ambitious revenue targets Develop insight-led, credible sales narratives using strong research and understanding of B2B marketing challenges Collaborate closely with Commercial Content, Project Management, Client Services, Deal Desk, and Revenue Operations to deliver successful campaigns and repeat business Track and report on key KPIs, including revenue, opportunity volume and value, meetings held, and account progression Who you are 4-7 years of experience in media sales or selling integrated marketing services in B2B Strong understanding of how marketers plan, buy, and measure campaigns across brand and demand-led objectives Demonstrated track record of exceeding revenue targets and delivering against quota Experience selling complex, multi-product solutions across print, digital, and demand-generation Confident prospecting from a cold start and engaging senior marketing stakeholders as a peer Proven ability to win new business and develop long-term client relationships Skilled consultative seller, able to uncover client challenges and position relevant solutions Confident user of sales technology, including Salesforce, Amplemarket, and LinkedIn Sales Navigator Ambitious, resilient, and adaptable in a fast-paced, target-driven environment Curious, creative, and motivated by the challenge of building revenue in a competitive media landscape What we offer you Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives. Hybrid Working: Join us in our central London office on Thursdays while enjoying the flexibility of remote work the rest of the week. Private Health & Dental Insurance: Comprehensive coverage, including discounted gym memberships and additional perks. Paid Time Off: Start with 25 days of holiday per year, with an additional day added for each year of service. Parental Leave: Supportive maternity and paternity leave policies. Salary Sacrifice Nursery Benefit: Save on childcare costs with our tax-efficient program. Life Assurance: Life assurance coverage to provide support for your loved ones. Pension Plan: Invest in your future with our competitive pension scheme. Employee Assistance Program: Access free counseling and other support services. Wellness Perks: Access the Headspace app to support your well being. Speaker Series Bonus: Present in our monthly speaker series and earn a bonus. Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United Kingdom at hire and must maintain authorization to work in the United Kingdom throughout their employment with our company. Annual pay range: Total annual compensation including commission up to: EOE statement We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. Pre-employment screening required. Raconteur does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. Any AI-generated or incomplete application answers will be auto-rejected.
Internal Data Lead
Slingco Rossendale, Lancashire
COMPANY BACKGROUND: SLINGCO is an award winning supplier of high quality tools and accessories for the installation and handling of cable, with over 40 years of industry heritage. We serve customers in over 70 countries worldwide from our head office in Lancashire, UK, and bases in Georgia, USA, and Bengaluru, India. Our products are used in safety critical applications for a wide range of markets. With sectors including oil & gas, civil engineering, aerospace, transport, utilities, marine/offshore and the military - there's no room for error. That's why we do everything with the utmost care and precision. We design and manufacture to the highest specifications and test to destruction. If our products don't meet and exceed the most stringent national and international standards, they're not good enough for our customers. At Slingco, our goal is to create innovative high-quality products that our customers can depend on, whilst providing a positive experience for our customers and our employees. Every aspect of our work, culture and commitment to innovation is driven by our core values. LOCATION: Onsite at Slingco's Head Office in Rawtenstall, Lancashire PAY & BENEFITS: Salary Dependant on Experience Company Pension - Enhanced Employer Contributions 30 Days Annual Leave - Increasing to 35 Birthday Off Life Insurance (x4 salary) Onsite Parking Gym Membership Cycle to Work Scheme Employee Loan Scheme Employee Assistance Programme (EAP) POSITION SUMMARY: We're looking for a hands on Data Lead to build and own our enterprise data capability. This is an opportunity to architect and scale a modern data platform within a growing organisation where Data & AI is a dedicated function. Reporting directly to the IT Director, you'll define our data architecture, lead offshore engineering delivery, and establish the governance and standards that will shape the business for years to come. KEY DUTIES & RESPONSIBILITIES: Architecture & Platform Ownership: Define the right fit technology stack for our enterprise data warehouse, covering analysis, design and implementation. Define modelling standards (star schemas, semantic layers, reusable datasets). Ensure performance, scalability and cost efficiency. Build with long-term growth in mind. Data Engineering & Governance: Design and oversee ETL pipelines from ERP, CRM and operational systems. Implement data quality controls, testing and monitoring. Design and implement a right fit data governance structure, enabling trusted data sets & reporting. Introduce DataOps practices (version control, deployment standards) Act as technical authority across the data estate Offshore Vendor Management: Lead and direct an established offshore data engineering partner Set technical standards and review deliverables Own outcomes and quality of delivery Business Enablement: Translate commercial and operational requirements into scalable data models Improve reporting consistency and data reliability Raise data literacy and challenge inconsistent practices Dashboarding & Reporting: Establish a governed semantic layer to enable safe, scalable self service reporting across the business. Design certified datasets and reusable data models to reduce duplication and inconsistent KPI definitions. Own the building of high value dashboards (e.g. financial, operational, commercial) Establish reporting standards and consistent KPI definitions Reduce reliance on ad hoc reporting and Excel through scalable, governed datasets. PERSON SPECIFICATION: Proven experience building modern cloud data warehouses (Snowflake, Synapse, Fabric or similar) Strong SQL and dimensional modelling expertise Experience designing scalable ETL/ELT pipelines Experience working with ERP and financial data environments Confidence leading distributed or offshore teams Strong stakeholder management and communication skills
Apr 01, 2026
Full time
COMPANY BACKGROUND: SLINGCO is an award winning supplier of high quality tools and accessories for the installation and handling of cable, with over 40 years of industry heritage. We serve customers in over 70 countries worldwide from our head office in Lancashire, UK, and bases in Georgia, USA, and Bengaluru, India. Our products are used in safety critical applications for a wide range of markets. With sectors including oil & gas, civil engineering, aerospace, transport, utilities, marine/offshore and the military - there's no room for error. That's why we do everything with the utmost care and precision. We design and manufacture to the highest specifications and test to destruction. If our products don't meet and exceed the most stringent national and international standards, they're not good enough for our customers. At Slingco, our goal is to create innovative high-quality products that our customers can depend on, whilst providing a positive experience for our customers and our employees. Every aspect of our work, culture and commitment to innovation is driven by our core values. LOCATION: Onsite at Slingco's Head Office in Rawtenstall, Lancashire PAY & BENEFITS: Salary Dependant on Experience Company Pension - Enhanced Employer Contributions 30 Days Annual Leave - Increasing to 35 Birthday Off Life Insurance (x4 salary) Onsite Parking Gym Membership Cycle to Work Scheme Employee Loan Scheme Employee Assistance Programme (EAP) POSITION SUMMARY: We're looking for a hands on Data Lead to build and own our enterprise data capability. This is an opportunity to architect and scale a modern data platform within a growing organisation where Data & AI is a dedicated function. Reporting directly to the IT Director, you'll define our data architecture, lead offshore engineering delivery, and establish the governance and standards that will shape the business for years to come. KEY DUTIES & RESPONSIBILITIES: Architecture & Platform Ownership: Define the right fit technology stack for our enterprise data warehouse, covering analysis, design and implementation. Define modelling standards (star schemas, semantic layers, reusable datasets). Ensure performance, scalability and cost efficiency. Build with long-term growth in mind. Data Engineering & Governance: Design and oversee ETL pipelines from ERP, CRM and operational systems. Implement data quality controls, testing and monitoring. Design and implement a right fit data governance structure, enabling trusted data sets & reporting. Introduce DataOps practices (version control, deployment standards) Act as technical authority across the data estate Offshore Vendor Management: Lead and direct an established offshore data engineering partner Set technical standards and review deliverables Own outcomes and quality of delivery Business Enablement: Translate commercial and operational requirements into scalable data models Improve reporting consistency and data reliability Raise data literacy and challenge inconsistent practices Dashboarding & Reporting: Establish a governed semantic layer to enable safe, scalable self service reporting across the business. Design certified datasets and reusable data models to reduce duplication and inconsistent KPI definitions. Own the building of high value dashboards (e.g. financial, operational, commercial) Establish reporting standards and consistent KPI definitions Reduce reliance on ad hoc reporting and Excel through scalable, governed datasets. PERSON SPECIFICATION: Proven experience building modern cloud data warehouses (Snowflake, Synapse, Fabric or similar) Strong SQL and dimensional modelling expertise Experience designing scalable ETL/ELT pipelines Experience working with ERP and financial data environments Confidence leading distributed or offshore teams Strong stakeholder management and communication skills
Managing Director
Jonas Software
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 01, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
HR Director, EMEA Enterprise (London based)
Taboola
HR Director, EMEA Enterprise (London based) Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work Certified employer in the UK As a HR Director and member of the Enterprise Sales leadership team, you will shape and deliver the people strategy for EMEA Enterprise Sales (inc. Israel), coach leaders, and guide organisational and talent decisions critical to business success. The role requires the ability to navigate and balance differing perspectives, building strong, credible relationships and influencing effectively with stakeholders at all levels of the organisation. This role requires a highly hands on approach: staying close to leaders and employees, supporting day to day people decisions using sound judgement and experience, and maintaining trust while operating in a fast paced, commercially driven environment. In parallel, the role carries a regional, cross functional lens, requiring a strong understanding of local market dynamics, employment legislation, employee relations, and benefits across EMEA. While not owning people priorities for the entire region, you will maintain active visibility of region wide themes and risks, advise on employee relations matters, and ensure decisions are made within a broader global context and aligned to global guidance wherever possible. This is a role for someone who is comfortable rolling up their sleeves as well as operating strategically, while remaining closely involved in the day to day issues that matter to the business and to employees. The role includes management responsibility for an EMEA Benefits Advisor and an HR Business Partner. To thrive in this role, you'll need: Deep expertise as a senior HRBP or HR Director with extensive knowledge of EMEA employment law, employee relations, and cultural nuance. The ability to operate hands on in complex, fast moving, matrixed environments. A commercial mindset, with the ability to link people decisions directly to business outcomes. Strength with data and insight, while remaining grounded in day to day business realities. Credible and clear communication skills, with a focus on building trust and a willingness to roll up your sleeves. Strong judgment and experience to support day to day people decisions in a fast paced environment. Proven ability to navigate and balance differing perspectives and influence stakeholders at all levels. Bonus points if you have: Supported sales teams How you'll make an impact: The day in the life of our HR leadership is diverse; you can find yourself acting as a trusted advisor to senior leaders, identifying emerging regional risks, or collaborating with global HR counterparts to calibrate our approach. Key responsibilities include: Strategic Partnering (Hands On): Influence people, talent, and organisational decisions early; partner directly on workforce planning, succession, and organisation design. Regional Insight & Risk Lens: Identify cross functional themes and emerging issues across EMEA, providing direct advice on ER matters to ensure alignment with local legal requirements. Global Context & Alignment: Ensure decisions are made with awareness of wider regional and global implications, escalating material issues to the Head of Global HR. HR Delivery & Ways of Working: Work closely with the HR Shared Service Centre to ensure effective delivery and transition location agnostic activities to the SSC. Business Connection: Stay closely connected to leaders and employees to understand sentiment and performance, intervening pragmatically with clarity and follow through. Team Leadership: Manage the EMEA Benefits Advisor and the HRBP, model calm, fair, and practical leadership by acting decisively and challenging constructively. About Taboola Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialised algorithms, and unmatched scale. Why Taboola? If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realise their full potential while growing and learning from and with smart and talented people. They'll also share more about: Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture." Well being: With an office culture that's international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few. Flexibility: We offer a hybrid work schedule with 3 days in office with an option to come in more often if desired. Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda. Ready to realise your potential? Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need. By submitting your application/CV, you consent that any personal information you provide will be subject to Taboola's Employee Data Policy: ( ) Please review our policy carefully before submitting any of your personal information. You may contact us at with any questions about how we collect or use your personal information, or your applicable rights.
Apr 01, 2026
Full time
HR Director, EMEA Enterprise (London based) Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work Certified employer in the UK As a HR Director and member of the Enterprise Sales leadership team, you will shape and deliver the people strategy for EMEA Enterprise Sales (inc. Israel), coach leaders, and guide organisational and talent decisions critical to business success. The role requires the ability to navigate and balance differing perspectives, building strong, credible relationships and influencing effectively with stakeholders at all levels of the organisation. This role requires a highly hands on approach: staying close to leaders and employees, supporting day to day people decisions using sound judgement and experience, and maintaining trust while operating in a fast paced, commercially driven environment. In parallel, the role carries a regional, cross functional lens, requiring a strong understanding of local market dynamics, employment legislation, employee relations, and benefits across EMEA. While not owning people priorities for the entire region, you will maintain active visibility of region wide themes and risks, advise on employee relations matters, and ensure decisions are made within a broader global context and aligned to global guidance wherever possible. This is a role for someone who is comfortable rolling up their sleeves as well as operating strategically, while remaining closely involved in the day to day issues that matter to the business and to employees. The role includes management responsibility for an EMEA Benefits Advisor and an HR Business Partner. To thrive in this role, you'll need: Deep expertise as a senior HRBP or HR Director with extensive knowledge of EMEA employment law, employee relations, and cultural nuance. The ability to operate hands on in complex, fast moving, matrixed environments. A commercial mindset, with the ability to link people decisions directly to business outcomes. Strength with data and insight, while remaining grounded in day to day business realities. Credible and clear communication skills, with a focus on building trust and a willingness to roll up your sleeves. Strong judgment and experience to support day to day people decisions in a fast paced environment. Proven ability to navigate and balance differing perspectives and influence stakeholders at all levels. Bonus points if you have: Supported sales teams How you'll make an impact: The day in the life of our HR leadership is diverse; you can find yourself acting as a trusted advisor to senior leaders, identifying emerging regional risks, or collaborating with global HR counterparts to calibrate our approach. Key responsibilities include: Strategic Partnering (Hands On): Influence people, talent, and organisational decisions early; partner directly on workforce planning, succession, and organisation design. Regional Insight & Risk Lens: Identify cross functional themes and emerging issues across EMEA, providing direct advice on ER matters to ensure alignment with local legal requirements. Global Context & Alignment: Ensure decisions are made with awareness of wider regional and global implications, escalating material issues to the Head of Global HR. HR Delivery & Ways of Working: Work closely with the HR Shared Service Centre to ensure effective delivery and transition location agnostic activities to the SSC. Business Connection: Stay closely connected to leaders and employees to understand sentiment and performance, intervening pragmatically with clarity and follow through. Team Leadership: Manage the EMEA Benefits Advisor and the HRBP, model calm, fair, and practical leadership by acting decisively and challenging constructively. About Taboola Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialised algorithms, and unmatched scale. Why Taboola? If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realise their full potential while growing and learning from and with smart and talented people. They'll also share more about: Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture." Well being: With an office culture that's international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few. Flexibility: We offer a hybrid work schedule with 3 days in office with an option to come in more often if desired. Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda. Ready to realise your potential? Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need. By submitting your application/CV, you consent that any personal information you provide will be subject to Taboola's Employee Data Policy: ( ) Please review our policy carefully before submitting any of your personal information. You may contact us at with any questions about how we collect or use your personal information, or your applicable rights.
Customer Success Manager
Leah
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Apr 01, 2026
Full time
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Energy Trading - Principal Software Engineer London
Indicium Tech
Energy Trading - Principal Software Engineer London About Indicium AI Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side by side with top partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed and measurable impact. Overview Indicium AI are seeking an exceptional Principal Software Engineer to lead delivery of exciting engagements within our Energy & Commodities Trading sector. This role demands a unique combination of hands on technical excellence and deep domain expertise in trading environments. You will architect and implement critical solutions that power real time trading decisions, while mentoring teams and driving client relationships at the highest level. You will go toe to toe with senior engineering stakeholders in fast paced trading environments, influencing architecture, operating models, and data strategy. Key Responsibilities: Technical Leadership Architect and deploy complex, distributed systems, with high performance data architectures, real time streaming, APIs, etc and drive technical decision making across complex, multi system trading environments Lead the development of near real time and intraday solutions pipelines supporting trading operations across multiple asset classes Architect solutions which are able to integrate market data feeds, position management systems, market fundamentals, P&L Risk and Back Office solutions. Establish software engineering best practices and coding standards for trading applications, upskilling more junior members of our delivery teams Partner with client CTOs, Heads of Data, and Engineering Leads to align technical delivery with trading objectives and roadmaps and design and implement scalable AI and data solutions for leading trading organisations. Lead Front, Middle or Back Office transformation projects through to production delivery Act as the point of contact for all technical matters related to our engagements, owning the relationship with our client stakeholders alongside our Client Director Support industry thought leadership and Indicium AI's GTM proposition based on your experience of the sector and our work to date Navigate the nuances of physical and financial trading flows, data latency constraints, reliability and regulatory obligations Technical Expertise This is a hands on role requiring deep technical execution alongside strategic leadership. The ideal candidate brings proven expertise across the following areas: Data Engineering: Proven experience with streaming platforms (e.g. Kafka), real time processing frameworks and modern data stack tools Architecture: Demonstrated ability to design low latency, high throughput data systems with microsecond level performance requirements Cloud Platforms: Hands on experience with AWS and or Azure, including managed services for data processing and storage Databases: Deep knowledge of both transactional (PostgreSQL, SQL Server) and analytical databases (ClickHouse, MongoDB, etc.), with particular emphasis on time series data. Additional experience that would be useful but not required includes Kubernetes, pricing & risk engines, working with quants, emerging technologies like AI in trading, AI engineering Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Apr 01, 2026
Full time
Energy Trading - Principal Software Engineer London About Indicium AI Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side by side with top partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed and measurable impact. Overview Indicium AI are seeking an exceptional Principal Software Engineer to lead delivery of exciting engagements within our Energy & Commodities Trading sector. This role demands a unique combination of hands on technical excellence and deep domain expertise in trading environments. You will architect and implement critical solutions that power real time trading decisions, while mentoring teams and driving client relationships at the highest level. You will go toe to toe with senior engineering stakeholders in fast paced trading environments, influencing architecture, operating models, and data strategy. Key Responsibilities: Technical Leadership Architect and deploy complex, distributed systems, with high performance data architectures, real time streaming, APIs, etc and drive technical decision making across complex, multi system trading environments Lead the development of near real time and intraday solutions pipelines supporting trading operations across multiple asset classes Architect solutions which are able to integrate market data feeds, position management systems, market fundamentals, P&L Risk and Back Office solutions. Establish software engineering best practices and coding standards for trading applications, upskilling more junior members of our delivery teams Partner with client CTOs, Heads of Data, and Engineering Leads to align technical delivery with trading objectives and roadmaps and design and implement scalable AI and data solutions for leading trading organisations. Lead Front, Middle or Back Office transformation projects through to production delivery Act as the point of contact for all technical matters related to our engagements, owning the relationship with our client stakeholders alongside our Client Director Support industry thought leadership and Indicium AI's GTM proposition based on your experience of the sector and our work to date Navigate the nuances of physical and financial trading flows, data latency constraints, reliability and regulatory obligations Technical Expertise This is a hands on role requiring deep technical execution alongside strategic leadership. The ideal candidate brings proven expertise across the following areas: Data Engineering: Proven experience with streaming platforms (e.g. Kafka), real time processing frameworks and modern data stack tools Architecture: Demonstrated ability to design low latency, high throughput data systems with microsecond level performance requirements Cloud Platforms: Hands on experience with AWS and or Azure, including managed services for data processing and storage Databases: Deep knowledge of both transactional (PostgreSQL, SQL Server) and analytical databases (ClickHouse, MongoDB, etc.), with particular emphasis on time series data. Additional experience that would be useful but not required includes Kubernetes, pricing & risk engines, working with quants, emerging technologies like AI in trading, AI engineering Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Redemption Roasters
Head of Impact
Redemption Roasters
Overview Job Title: Head of Impact Reports to: Managing Director Location: London - King's Cross Role summary The Head of Impact leads Redemption Roasters' mission to reduce reoffending through coffee. They are responsible for the strategy, delivery and growth of our social impact work across both the business and the Redemption Roasters Foundation. The role oversees barista training and employment support programmes for prison leavers, both in custody and in the community. They ensure impact is rigorously measured, communicated and continuously improved. The Head of Impact also leads fundraising and manages key relationships with government, charity and sector partners. Working closely with the Managing Director and Foundation Trustees they ensure the organisation's social mission remains central to the company's growth and success. Introducing Redemption Roasters Redemption Roasters is a social business on a mission to reduce reoffending through coffee. To achieve this, we deliver barista training both in-custody and in the community, with direct routes into employment in our 12 London coffee shops and our roastery. Programme participants are matched with a caseworker to support their transition from the training room into work. To date we have directly hired over 100 participants. On average participants work at Redemption Roasters for over 400 days. Our current known reoffending rate for employed participants is 0%. There is more information on our work to reduce reoffending in our Impact Report here. As a social enterprise, we think differently from other specialty coffee companies. We believe profit powers our purpose, and that by roasting, serving, and selling exceptional coffee, we are uniquely positioned to help prison leavers start a new chapter. The role Become our new Head of Impact. Redemption Roasters is seeking a Head of Impact to lead our work to reduce reoffending. The role is responsible for the company's social mission, identifying effective and financially sustainable ways to deepen our impact through both our social enterprise and the Redemption Roasters Foundation. You will oversee training and employment support for programme participants in custody and in the community, while shaping the strategy for the Impact department and ensuring our programmes are well-run, measurable and financially disciplined. A key part of the role is strong financial leadership - managing budgets, securing funding, and ensuring the long-term sustainability of our impact work. The role would suit an experienced third sector leader with a strong track record in programme delivery and fundraising, and a passion for enabling people to succeed. The role is based at our Head Office in King's Cross, London, and is not a remote or hybrid position. Your duties will include: Overall responsibility for leading and owning the company's social impact work including the development and implementation of its budget and strategy. Lead income generation and diversification for the Impact department - including managing Ministry of Justice contracts, and identifying fundraising and contracting opportunities in the community. Monitor and review performance, flagging areas of non-performance with the Managing Director. Connect, collaborate and act as a Redemption Roasters brand ambassador with other organisations and institutions, including businesses, charities, government agencies and donors to help maintain Redemption's reputation within the Criminal Justice Sector. Report - both internally and externally - on the social impact performance. To include, but not limited to, the annual Social Impact Report. Work with the Redemption Roasters Foundation Board of Trustees to ensure that the charity is well governed and raises the funds it needs to deliver its strategy and maintain financial stability. Oversee the work with our programme participants, ensuring that we deliver high quality support and outcomes. Ensure Redemption Roasters safeguarding policies and procedures are best in class, and adhered to by all staff. Qualifications and experience The ideal candidate will demonstrate: At least 10 years' experience in the UK third sector, including senior leadership roles within charities or social enterprises. Outstanding financial management capability, including developing and managing budgets, understanding unit economics, and rigorously reporting on financial performance. This is a core requirement of the role. A strong track record of ensuring programmes are financially sustainable, with the ability to balance social outcomes with commercial discipline. Extensive experience in fundraising and service delivery within a UK-based charity or social enterprise. The ability to develop and implement strategy, and to track, monitor and report on KPIs and performance to senior stakeholders. Proven experience hiring, leading and developing high-performing, motivated teams. A clear understanding of the governance, compliance and reporting requirements of registered charities. Excellent communication and relationship-building skills, with a demonstrated ability to influence and persuade stakeholders across government, charity and business sectors. An innovative, proactive and resilient approach, with the ability to thrive in a fast-paced environment and manage shifting priorities. A genuine passion for working within the criminal justice sector and supporting people with convictions into employment. Benefits At Redemption Roasters, you will receive: Terms & Benefits Permanent contract, 40 hours per week. 28 days annual leave (including bank holidays), with 1 additional day per year for each year of service, up to 5 years. Unlimited free hot drinks in Redemption Roasters coffee shops, with discounts on food. Discounts at Coal Drops Yard Annual summer and Christmas parties 3 paid professional development days per year Laptop and phone Supportive and values-driven workplace Employee Assistance Programme Nursery scheme available via salary sacrifice on Enjoy Benefits Cycle to Work Scheme High street discounts via BHN Extras Up to £400 referral bonus Equality and diversity Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn't matter. If you perform, you'll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry. How to apply To apply for this role please submit a CV and cover letter via our application platform here. Your application should be addressed to Max Dubiel, Managing Director of Redemption Roasters. Applications will be reviewed and processed on an ongoing basis. We will not wait for the deadline to progress candidates. So, we encourage you to apply as soon as possible.
Apr 01, 2026
Full time
Overview Job Title: Head of Impact Reports to: Managing Director Location: London - King's Cross Role summary The Head of Impact leads Redemption Roasters' mission to reduce reoffending through coffee. They are responsible for the strategy, delivery and growth of our social impact work across both the business and the Redemption Roasters Foundation. The role oversees barista training and employment support programmes for prison leavers, both in custody and in the community. They ensure impact is rigorously measured, communicated and continuously improved. The Head of Impact also leads fundraising and manages key relationships with government, charity and sector partners. Working closely with the Managing Director and Foundation Trustees they ensure the organisation's social mission remains central to the company's growth and success. Introducing Redemption Roasters Redemption Roasters is a social business on a mission to reduce reoffending through coffee. To achieve this, we deliver barista training both in-custody and in the community, with direct routes into employment in our 12 London coffee shops and our roastery. Programme participants are matched with a caseworker to support their transition from the training room into work. To date we have directly hired over 100 participants. On average participants work at Redemption Roasters for over 400 days. Our current known reoffending rate for employed participants is 0%. There is more information on our work to reduce reoffending in our Impact Report here. As a social enterprise, we think differently from other specialty coffee companies. We believe profit powers our purpose, and that by roasting, serving, and selling exceptional coffee, we are uniquely positioned to help prison leavers start a new chapter. The role Become our new Head of Impact. Redemption Roasters is seeking a Head of Impact to lead our work to reduce reoffending. The role is responsible for the company's social mission, identifying effective and financially sustainable ways to deepen our impact through both our social enterprise and the Redemption Roasters Foundation. You will oversee training and employment support for programme participants in custody and in the community, while shaping the strategy for the Impact department and ensuring our programmes are well-run, measurable and financially disciplined. A key part of the role is strong financial leadership - managing budgets, securing funding, and ensuring the long-term sustainability of our impact work. The role would suit an experienced third sector leader with a strong track record in programme delivery and fundraising, and a passion for enabling people to succeed. The role is based at our Head Office in King's Cross, London, and is not a remote or hybrid position. Your duties will include: Overall responsibility for leading and owning the company's social impact work including the development and implementation of its budget and strategy. Lead income generation and diversification for the Impact department - including managing Ministry of Justice contracts, and identifying fundraising and contracting opportunities in the community. Monitor and review performance, flagging areas of non-performance with the Managing Director. Connect, collaborate and act as a Redemption Roasters brand ambassador with other organisations and institutions, including businesses, charities, government agencies and donors to help maintain Redemption's reputation within the Criminal Justice Sector. Report - both internally and externally - on the social impact performance. To include, but not limited to, the annual Social Impact Report. Work with the Redemption Roasters Foundation Board of Trustees to ensure that the charity is well governed and raises the funds it needs to deliver its strategy and maintain financial stability. Oversee the work with our programme participants, ensuring that we deliver high quality support and outcomes. Ensure Redemption Roasters safeguarding policies and procedures are best in class, and adhered to by all staff. Qualifications and experience The ideal candidate will demonstrate: At least 10 years' experience in the UK third sector, including senior leadership roles within charities or social enterprises. Outstanding financial management capability, including developing and managing budgets, understanding unit economics, and rigorously reporting on financial performance. This is a core requirement of the role. A strong track record of ensuring programmes are financially sustainable, with the ability to balance social outcomes with commercial discipline. Extensive experience in fundraising and service delivery within a UK-based charity or social enterprise. The ability to develop and implement strategy, and to track, monitor and report on KPIs and performance to senior stakeholders. Proven experience hiring, leading and developing high-performing, motivated teams. A clear understanding of the governance, compliance and reporting requirements of registered charities. Excellent communication and relationship-building skills, with a demonstrated ability to influence and persuade stakeholders across government, charity and business sectors. An innovative, proactive and resilient approach, with the ability to thrive in a fast-paced environment and manage shifting priorities. A genuine passion for working within the criminal justice sector and supporting people with convictions into employment. Benefits At Redemption Roasters, you will receive: Terms & Benefits Permanent contract, 40 hours per week. 28 days annual leave (including bank holidays), with 1 additional day per year for each year of service, up to 5 years. Unlimited free hot drinks in Redemption Roasters coffee shops, with discounts on food. Discounts at Coal Drops Yard Annual summer and Christmas parties 3 paid professional development days per year Laptop and phone Supportive and values-driven workplace Employee Assistance Programme Nursery scheme available via salary sacrifice on Enjoy Benefits Cycle to Work Scheme High street discounts via BHN Extras Up to £400 referral bonus Equality and diversity Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn't matter. If you perform, you'll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry. How to apply To apply for this role please submit a CV and cover letter via our application platform here. Your application should be addressed to Max Dubiel, Managing Director of Redemption Roasters. Applications will be reviewed and processed on an ongoing basis. We will not wait for the deadline to progress candidates. So, we encourage you to apply as soon as possible.
Principal Microsoft 365 Consultant
Computacenter AG & Co. oHG Hatfield, Hertfordshire
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 217248 Contract type: Standard Business Unit: IT Consulting Life on the team You'll be part of our dynamic and rapidly growing Consultancy Practice, working alongside a team of highly skilled consultants who are passionate about delivering exceptional outcomes for customers. This is a senior, client-facing role where you'll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You'll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. At Computacenter, we invest heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What you'll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers and internal stakeholders across the business Stay ahead of industry trends, technologies, and best practices What you'll need Extensive experience across Microsoft 365 Collaboration Services including Exchange Online, SharePoint Online, Teams, and OneDrive Strong expertise in Microsoft Purview and information governance capabilities Solid experience with Identity Services including Active Directory, Entra ID, Single Sign-On, and Identity Governance Proven track record designing and delivering complex enterprise cloud solutions Experience leading technical pre-sales engagements and solution design Excellent communication and presentation skills, with the ability to influence senior stakeholders Ability to lead and coordinate large virtual technical teams Relevant technical certifications or equivalent industry experience If you're passionate about modern workplace transformation and enterprise cloud collaboration, this is a fantastic opportunity to make a real impact while working with cutting-edge technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Apr 01, 2026
Full time
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 217248 Contract type: Standard Business Unit: IT Consulting Life on the team You'll be part of our dynamic and rapidly growing Consultancy Practice, working alongside a team of highly skilled consultants who are passionate about delivering exceptional outcomes for customers. This is a senior, client-facing role where you'll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You'll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. At Computacenter, we invest heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What you'll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers and internal stakeholders across the business Stay ahead of industry trends, technologies, and best practices What you'll need Extensive experience across Microsoft 365 Collaboration Services including Exchange Online, SharePoint Online, Teams, and OneDrive Strong expertise in Microsoft Purview and information governance capabilities Solid experience with Identity Services including Active Directory, Entra ID, Single Sign-On, and Identity Governance Proven track record designing and delivering complex enterprise cloud solutions Experience leading technical pre-sales engagements and solution design Excellent communication and presentation skills, with the ability to influence senior stakeholders Ability to lead and coordinate large virtual technical teams Relevant technical certifications or equivalent industry experience If you're passionate about modern workplace transformation and enterprise cloud collaboration, this is a fantastic opportunity to make a real impact while working with cutting-edge technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
CGI
Architects (Enterprise, Solution & Technical)
CGI
Architects (Enterprise, Solution & Technical) Position Description Locations: Gloucester, Bristol, Chippenham, Reading, London, Leatherhead, Leicester, Manchester CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. We are looking for experienced architects to support solutions developed with our customers. You will be joining an existing architecture team, working on innovation projects across the space and defence domains. Your future duties and responsibilities Solution Architects: You will be responsible for analysis of requirements to determine, assess and select the best solution and technology options for our clients. Day to day you will provide leadership for the delivery of the solution and provide guidance to our clients to ensure value is realised for their objectives whilst creating hands-on insight for complex solution options working alongside our development teams. You will also identify emerging risk and cost issues or opportunities and formulate responsive strategies and work with our Agile delivery teams, providing guidance, standards and constraints to ensure the objectives and quality standards of our clients are met. Technical Architects: You will leverage your technical expertise, collaborate with cross-functional teams, and ensure alignment with project goals to establish a high-performing and future-ready IT environment. Your technical acumen and strategic vision will be key to achieving success. Enterprise Architects: You will be responsible for defining and controlling the solution and system architecture (including models, decisions, validation, evolution, and delivery support), working with the customer and any subcontractors to identify, trade-off and design the overall architecture. You will also assist with the overall strategy and business chase activities, working with multiple stakeholders as well as creating high level artefacts to be delivered to the customer. Our architects work hand-in-hand with our clients teams, fostering synergy, knowledge-sharing and dynamic problem-solving. Take a leap towards architectural excellence and help us build a future that's secure and scalable. Required qualifications to be successful in this role You will have extensive experience in Enterprise, Solution or Technical architecture and have a skillset which aligns to one of the below: Ø Cloud (AWS, Azure) Ø Software Solutions (Java, C#, Python) Ø Infrastructure (Server, Storage, Networking) Ø System (Integration/Migration) Ø Data Desirable: Background within Space or Defence domains. All successful applicants must hold, or be eligible & willing to obtain, UK SC clearance with the view to progressing to higher level clearance if required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 01, 2026
Full time
Architects (Enterprise, Solution & Technical) Position Description Locations: Gloucester, Bristol, Chippenham, Reading, London, Leatherhead, Leicester, Manchester CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. We are looking for experienced architects to support solutions developed with our customers. You will be joining an existing architecture team, working on innovation projects across the space and defence domains. Your future duties and responsibilities Solution Architects: You will be responsible for analysis of requirements to determine, assess and select the best solution and technology options for our clients. Day to day you will provide leadership for the delivery of the solution and provide guidance to our clients to ensure value is realised for their objectives whilst creating hands-on insight for complex solution options working alongside our development teams. You will also identify emerging risk and cost issues or opportunities and formulate responsive strategies and work with our Agile delivery teams, providing guidance, standards and constraints to ensure the objectives and quality standards of our clients are met. Technical Architects: You will leverage your technical expertise, collaborate with cross-functional teams, and ensure alignment with project goals to establish a high-performing and future-ready IT environment. Your technical acumen and strategic vision will be key to achieving success. Enterprise Architects: You will be responsible for defining and controlling the solution and system architecture (including models, decisions, validation, evolution, and delivery support), working with the customer and any subcontractors to identify, trade-off and design the overall architecture. You will also assist with the overall strategy and business chase activities, working with multiple stakeholders as well as creating high level artefacts to be delivered to the customer. Our architects work hand-in-hand with our clients teams, fostering synergy, knowledge-sharing and dynamic problem-solving. Take a leap towards architectural excellence and help us build a future that's secure and scalable. Required qualifications to be successful in this role You will have extensive experience in Enterprise, Solution or Technical architecture and have a skillset which aligns to one of the below: Ø Cloud (AWS, Azure) Ø Software Solutions (Java, C#, Python) Ø Infrastructure (Server, Storage, Networking) Ø System (Integration/Migration) Ø Data Desirable: Background within Space or Defence domains. All successful applicants must hold, or be eligible & willing to obtain, UK SC clearance with the view to progressing to higher level clearance if required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Government Digital & Data
Senior Infrastructure Engineer (Networks) - Cabinet Office - G7
Government Digital & Data
Location We are offering location options for this role as below: Existing CO staff can work in their original contractual work location. Existing Civil Servants working in all other departments can work in London only. External candidates can work in London only. About the job Job summary Here's a glimpse of what you'll be doing: You will be instrumental in shaping the infrastructure, network and cloud capabilities that support vital services for the Government Digital Service (GDS), Crown Commercial Services (CCS) and the Government Property Agency (GPA), impacting civil servants and ministerial bodies across the nation. As a Senior Infrastructure Engineer (Networks), you won't just be maintaining systems, you will be a key architect of our future network landscape. Working alongside Technical Architects and Principal Engineers, you will design, maintain and upgrade our network infrastructure, tackling challenges head on and ensuring seamless service delivery. You will also be able to help others by mentoring or line management of more junior engineers. Job description Your responsibilities will include: Designing and implementing new network services to meet the evolving needs of the Cabinet Office. Be a crucial point of escalation for our Live Service, diving deep into root cause analysis and finding effective solutions. Guiding and mentoring junior engineers, creating a collaborative and growth oriented team environment. Managing and supporting our wireless LAN and WAN, including network and security devices. Maintaining and enhancing our network infrastructure services, including switching, routing and firewalls, while sharing your expertise. Working with cutting edge cloud technologies, contributing to the migration of existing systems and the implementation of innovative new solutions. Integrating and improving our existing processing systems to enhance performance. Maintaining the integrity, availability, performance and capacity of our networking infrastructure. Carrying out change control activities with precision and documenting our network infrastructure. Working within technical compliance frameworks, including PSN and Cloud computing. Curious about Government Digital and Data? Dive into the Candidate Pack to learn more: ( ) Person specification Proven experience in network design, installation, and fault finding. Experience of change management processes. Experience working in an enterprise IT environment. Exceptional customer relationship and stakeholder management skills, with the ability to build trust at all levels. Technical expertise in supporting and administering networks. Experience with network monitoring and trend analysis. In depth understanding of LAN design/architecture at data center and branch office levels. Comprehensive knowledge of network technologies (IP, Ethernet, VLANs) and network security best practices. In depth understanding of communication protocols (TCP/IP) and routing protocols (e.g., BGP, OSPF). Proven expert skills in Fortinet and Palo Alto Firewalls. Comprehensive understanding of all the additional security features a Layer 7 Firewall provides Experience with Aerohive/Fortinet (or similar) WiFi management, including troubleshooting. Experience working with AWS Multi Account, TGW, VPCs and Route53.
Apr 01, 2026
Full time
Location We are offering location options for this role as below: Existing CO staff can work in their original contractual work location. Existing Civil Servants working in all other departments can work in London only. External candidates can work in London only. About the job Job summary Here's a glimpse of what you'll be doing: You will be instrumental in shaping the infrastructure, network and cloud capabilities that support vital services for the Government Digital Service (GDS), Crown Commercial Services (CCS) and the Government Property Agency (GPA), impacting civil servants and ministerial bodies across the nation. As a Senior Infrastructure Engineer (Networks), you won't just be maintaining systems, you will be a key architect of our future network landscape. Working alongside Technical Architects and Principal Engineers, you will design, maintain and upgrade our network infrastructure, tackling challenges head on and ensuring seamless service delivery. You will also be able to help others by mentoring or line management of more junior engineers. Job description Your responsibilities will include: Designing and implementing new network services to meet the evolving needs of the Cabinet Office. Be a crucial point of escalation for our Live Service, diving deep into root cause analysis and finding effective solutions. Guiding and mentoring junior engineers, creating a collaborative and growth oriented team environment. Managing and supporting our wireless LAN and WAN, including network and security devices. Maintaining and enhancing our network infrastructure services, including switching, routing and firewalls, while sharing your expertise. Working with cutting edge cloud technologies, contributing to the migration of existing systems and the implementation of innovative new solutions. Integrating and improving our existing processing systems to enhance performance. Maintaining the integrity, availability, performance and capacity of our networking infrastructure. Carrying out change control activities with precision and documenting our network infrastructure. Working within technical compliance frameworks, including PSN and Cloud computing. Curious about Government Digital and Data? Dive into the Candidate Pack to learn more: ( ) Person specification Proven experience in network design, installation, and fault finding. Experience of change management processes. Experience working in an enterprise IT environment. Exceptional customer relationship and stakeholder management skills, with the ability to build trust at all levels. Technical expertise in supporting and administering networks. Experience with network monitoring and trend analysis. In depth understanding of LAN design/architecture at data center and branch office levels. Comprehensive knowledge of network technologies (IP, Ethernet, VLANs) and network security best practices. In depth understanding of communication protocols (TCP/IP) and routing protocols (e.g., BGP, OSPF). Proven expert skills in Fortinet and Palo Alto Firewalls. Comprehensive understanding of all the additional security features a Layer 7 Firewall provides Experience with Aerohive/Fortinet (or similar) WiFi management, including troubleshooting. Experience working with AWS Multi Account, TGW, VPCs and Route53.
CGI
Network Engineer (DV Security Clearance)
CGI Gloucester, Gloucestershire
Network Engineer (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be working out of our site in Cheltenham. Your future duties and responsibilities We are seeking a highly skilled and forward-thinking Software Defined Network (SDN) Engineer to spearhead the design, deployment, and optimisation of cutting-edge network infrastructures. In this pivotal role, you will leverage your deep expertise in Cisco ACI and VMware NSX-T to deliver innovative, software-defined solutions across complex hybrid environments. Collaborating closely with cross-functional teams, you will ensure the implementation of robust, scalable, and secure network fabrics that support both on-premises and cloud platforms-driving performance, agility, and resilience across the enterprise • Design, deploy, and manage scalable Software Defined Networking (SDN) architectures using CISCO ACI. • Define and enforce policies and connectivity rules within SDN environments. • Deploy and manage VMware NSX-T for micro-segmentation, distributed firewalling, and advanced routing. • Implement dynamic routing protocols and integration with underlay networks. • Establish security zones and enforce granular access controls through logical segmentation. • Integrate SDN platforms with hybrid infrastructures, including public cloud providers and on-premises data centres. • Collaborate with cloud and systems engineering teams to ensure seamless interconnectivity and performance optimisation. • Diagnose and resolve complex network issues spanning virtual and physical environments. • Use packet capture, flow analysis, and SDN analytics to pinpoint performance bottlenecks and security anomalies. • Provide escalation support and participate in root cause analysis for critical incidents. Required qualifications to be successful in this role • Proficiency in CISCO ACI fabric design and operations. • Hands-on experience with VMware NSX-T infrastructure setup and security features. • Deep understanding of SDN principles, overlay/underlay concepts, and VXLAN architecture. • Familiarity with cloud networking (AWS, Azure, GCP) and hybrid deployment models. • Solid troubleshooting and diagnostic skills across Layer 2Ň of the OSI model. Desirable • Certifications such as Cisco CCNP/CCIE Data Center, VMware VCP-NV, or VCIX-NV. • Knowledge of network automation and orchestration tools (e.g., Ansible, Terraform). • Experience with network monitoring platforms (e.g., vRealize Network Insight, Cisco Nexus Dashboard). • Familiarity with Zero Trust Networking and Network Function Virtualisation (NFV). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 01, 2026
Full time
Network Engineer (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be working out of our site in Cheltenham. Your future duties and responsibilities We are seeking a highly skilled and forward-thinking Software Defined Network (SDN) Engineer to spearhead the design, deployment, and optimisation of cutting-edge network infrastructures. In this pivotal role, you will leverage your deep expertise in Cisco ACI and VMware NSX-T to deliver innovative, software-defined solutions across complex hybrid environments. Collaborating closely with cross-functional teams, you will ensure the implementation of robust, scalable, and secure network fabrics that support both on-premises and cloud platforms-driving performance, agility, and resilience across the enterprise • Design, deploy, and manage scalable Software Defined Networking (SDN) architectures using CISCO ACI. • Define and enforce policies and connectivity rules within SDN environments. • Deploy and manage VMware NSX-T for micro-segmentation, distributed firewalling, and advanced routing. • Implement dynamic routing protocols and integration with underlay networks. • Establish security zones and enforce granular access controls through logical segmentation. • Integrate SDN platforms with hybrid infrastructures, including public cloud providers and on-premises data centres. • Collaborate with cloud and systems engineering teams to ensure seamless interconnectivity and performance optimisation. • Diagnose and resolve complex network issues spanning virtual and physical environments. • Use packet capture, flow analysis, and SDN analytics to pinpoint performance bottlenecks and security anomalies. • Provide escalation support and participate in root cause analysis for critical incidents. Required qualifications to be successful in this role • Proficiency in CISCO ACI fabric design and operations. • Hands-on experience with VMware NSX-T infrastructure setup and security features. • Deep understanding of SDN principles, overlay/underlay concepts, and VXLAN architecture. • Familiarity with cloud networking (AWS, Azure, GCP) and hybrid deployment models. • Solid troubleshooting and diagnostic skills across Layer 2Ň of the OSI model. Desirable • Certifications such as Cisco CCNP/CCIE Data Center, VMware VCP-NV, or VCIX-NV. • Knowledge of network automation and orchestration tools (e.g., Ansible, Terraform). • Experience with network monitoring platforms (e.g., vRealize Network Insight, Cisco Nexus Dashboard). • Familiarity with Zero Trust Networking and Network Function Virtualisation (NFV). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Government Digital & Data
Data Architect - HM Land Registry - SEO
Government Digital & Data
Location Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the job Job summary It is an exciting time for HM Land Registry (HMLR) as we continue on a major transformation programme. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. We're looking for Data Architects to join our Data and Register Integrity Directorate to help us achieve this. Check out the video below to find out what it is like working in Digital Careers at HM Land Registry. Job description The role supports data management including data governance, assurance and leads on delivery of HM Land Registry's (HMLRs) Data Architecture. The role holder will keep up to date with advances affecting the Data Architecture function and will be aware of, influence and take account of cross-government Data Architecture initiatives. The role is accountable for the delivery of data models and artefacts that describe HMLR data architecture. Main duties as a Data Architect will include: Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agency's strategies. Taking part in technical and business design authorities in order to approve their vision for data Working with senior accountable officers and boards to support definition of data strategies and principles Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality For more information and full list of main duties, please see the attached Job Description. If you would like to find out more about the role, the Architecture profession and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday 31st March at 12:30pm. Please register your interest here: This role is eligible for the Government Digital and Data Pay Framework which enables us to pay you a non-pensionable allowance in addition to your annual salary. The allowance is an annual amount that is based on an assessment of your proficiency across a range of skills that are relevant to your role. These are outlined in the Data architect - Government Digital and Data Profession Capability Framework Your skills will be assessed first during the recruitment process, and again on an annual basis. Your assessed level of capability determines the value of the allowance that is payable to you. You could expect to start at: Developing: £48,700 Proficient: £54,100 Accomplished: £59,600 (The above is made up of a non-pensionable supplement on top of a minimum salary of £45,514). Person specification To meet the requirements of the role, the post holder will have experience of undertaking data impact assessments and assuring compliance with data policies and standards. They will be able to explain the concepts and principles of data modelling and produce, maintain and update data models that meet an organisation's specific business needs. The role involves undertaking data profiling and source system analysis, and presenting clear, meaningful insights to colleagues to support effective use of data and understanding of appropriate data governance requirements. The post holder will use data policies, processes and standards effectively, working collaboratively with subject matter experts to develop standards, policies and guidance that protect data. In addition, the role requires the ability to design data architecture solutions to address specific business problems, aligning these with enterprise wide standards and principles. The post holder will work within established architectural frameworks and identify appropriate patterns where required. For more information about the role, please see the attached Job Description and Candidate Pack. HMLR expect everyone to spend at least 60% of their working time in the office. Travel to other locations within the UK will be required when necessary. However, there will be an expectation that 3 days a month will be spent in the Plymouth Office, this will involve overnight stays. You will need the right to work in the UK in order to commence employment with HMLR. Any offer of employment will be withdrawn if you do not have the right to work.
Apr 01, 2026
Full time
Location Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the job Job summary It is an exciting time for HM Land Registry (HMLR) as we continue on a major transformation programme. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. We're looking for Data Architects to join our Data and Register Integrity Directorate to help us achieve this. Check out the video below to find out what it is like working in Digital Careers at HM Land Registry. Job description The role supports data management including data governance, assurance and leads on delivery of HM Land Registry's (HMLRs) Data Architecture. The role holder will keep up to date with advances affecting the Data Architecture function and will be aware of, influence and take account of cross-government Data Architecture initiatives. The role is accountable for the delivery of data models and artefacts that describe HMLR data architecture. Main duties as a Data Architect will include: Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agency's strategies. Taking part in technical and business design authorities in order to approve their vision for data Working with senior accountable officers and boards to support definition of data strategies and principles Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality For more information and full list of main duties, please see the attached Job Description. If you would like to find out more about the role, the Architecture profession and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday 31st March at 12:30pm. Please register your interest here: This role is eligible for the Government Digital and Data Pay Framework which enables us to pay you a non-pensionable allowance in addition to your annual salary. The allowance is an annual amount that is based on an assessment of your proficiency across a range of skills that are relevant to your role. These are outlined in the Data architect - Government Digital and Data Profession Capability Framework Your skills will be assessed first during the recruitment process, and again on an annual basis. Your assessed level of capability determines the value of the allowance that is payable to you. You could expect to start at: Developing: £48,700 Proficient: £54,100 Accomplished: £59,600 (The above is made up of a non-pensionable supplement on top of a minimum salary of £45,514). Person specification To meet the requirements of the role, the post holder will have experience of undertaking data impact assessments and assuring compliance with data policies and standards. They will be able to explain the concepts and principles of data modelling and produce, maintain and update data models that meet an organisation's specific business needs. The role involves undertaking data profiling and source system analysis, and presenting clear, meaningful insights to colleagues to support effective use of data and understanding of appropriate data governance requirements. The post holder will use data policies, processes and standards effectively, working collaboratively with subject matter experts to develop standards, policies and guidance that protect data. In addition, the role requires the ability to design data architecture solutions to address specific business problems, aligning these with enterprise wide standards and principles. The post holder will work within established architectural frameworks and identify appropriate patterns where required. For more information about the role, please see the attached Job Description and Candidate Pack. HMLR expect everyone to spend at least 60% of their working time in the office. Travel to other locations within the UK will be required when necessary. However, there will be an expectation that 3 days a month will be spent in the Plymouth Office, this will involve overnight stays. You will need the right to work in the UK in order to commence employment with HMLR. Any offer of employment will be withdrawn if you do not have the right to work.
Government Digital & Data
Head of IT Service Management (IT Operations) - National Crime Agency - G6
Government Digital & Data
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton (Calder), Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary Have you got the skills and experience to set the vision and strategy for service management, within a complex organisation? If so, continue reading to find out more about this fantastic opportunity to join the National Crime Agency (NCA) as it continues its digital and technology transformation. This is a critical, high impact, leadership role within the Digital, Data and Technology Enterprise Services function. At the heart of delivering and managing a complex technology estate with a strong focus on service, delivery and innovation, this leadership role will ensure operational excellence, service readiness, continuous improvement, user centricity, and importantly, alignment with our strategic objectives and vision. You will act as a role model to create a high performing, service driven and customer centric division. You will be accountable for delivering high-quality, customer-focused IT services working with partners and suppliers including service desk operations, corporate IT services, incident and problem management, change control, service performance monitoring, contract management and business relationship management. This role links to the Service owner - Government Digital and Data Profession Capability Framework Job description As Head of IT Service Management - IT Operations, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. You will ensure the provision of the organisational IT is well maintained, up to date, and secure. This is a 24-hour operation, working 7 days a week, 365 days a year. You will work with suppliers to ensure our services are reliable, with high levels of availability, and affordable within our financial budgets. The team manages the movement of new services as they go live to users across the estate. The team also manage the performance of our suppliers in the daily provision of Services. Duties and Responsibilities Leadership - Lead and manage the IT Operations teams, making sure Service Level Agreements (SLA) and Operational Level Agreements (OLA) are in place and compliant, driving service continuity for a technology estate that is complex and includes significant proportion of legacy (technical debt). Delivering Service Excellence - Design, own and oversee incident and problem management, service improvement initiatives, change management processes and performance reporting to enable data driven decisions to achieve service excellence. Lead organisational changes - To become more digitally enabled, embedding agile ways of working alongside the management of legacy Technology and modern products & platforms including new functionality while protecting the integrity of existing service Stakeholder Management - Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services, collaborating with stakeholders to align IT services with business needs. Lead, coach, and develop the IT Operations teams - To achieve higher performance, continuous improvement, driving digital adoption that balances legacy and agile approaches with a customer centric mindset and culture. Person specification Leadership - Highly engaging and service driven leader able to build trust and provide clear direction at a senior level within a complex, technology driven organisation. Proven leader of high performing teams, applying industry standards and best practice to continually improve services and deliver organisational value. Effective team leader with the ability to see the bigger picture, make sound decisions, and drive continuous improvement while maintaining high performance. Operational and Service Excellence - Strong understanding of IT services, products, tools, methods, procedures and software used in the delivery and management of modern IT environments. Demonstrated ability to improve performance, drive service delivery excellence and lead turnaround activity in challenging or fast moving environments. Skilled service manager with a strong customer and end user focus, able to simplify processes and deliver efficiencies, particularly in complex or legacy IT environments. Stakeholder Engagement and Communication - Excellent stakeholder engagement skills, able to work credibly with technology experts, senior leaders, customers and end users. Strong communicator with the ability to influence, gain buy in and adapt messaging for diverse audiences in high pressure or complex contexts. Agile and Multi Disciplinary Team Working - Experienced in agile ways of working, enabling multi disciplinary teams to work flexibly and meet delivery standards. Proven ability to coordinate diverse skill sets and bring teams together to achieve effective delivery under tight or shifting timelines. Qualifications ITIL 4 Foundation qualification
Apr 01, 2026
Full time
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton (Calder), Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary Have you got the skills and experience to set the vision and strategy for service management, within a complex organisation? If so, continue reading to find out more about this fantastic opportunity to join the National Crime Agency (NCA) as it continues its digital and technology transformation. This is a critical, high impact, leadership role within the Digital, Data and Technology Enterprise Services function. At the heart of delivering and managing a complex technology estate with a strong focus on service, delivery and innovation, this leadership role will ensure operational excellence, service readiness, continuous improvement, user centricity, and importantly, alignment with our strategic objectives and vision. You will act as a role model to create a high performing, service driven and customer centric division. You will be accountable for delivering high-quality, customer-focused IT services working with partners and suppliers including service desk operations, corporate IT services, incident and problem management, change control, service performance monitoring, contract management and business relationship management. This role links to the Service owner - Government Digital and Data Profession Capability Framework Job description As Head of IT Service Management - IT Operations, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. You will ensure the provision of the organisational IT is well maintained, up to date, and secure. This is a 24-hour operation, working 7 days a week, 365 days a year. You will work with suppliers to ensure our services are reliable, with high levels of availability, and affordable within our financial budgets. The team manages the movement of new services as they go live to users across the estate. The team also manage the performance of our suppliers in the daily provision of Services. Duties and Responsibilities Leadership - Lead and manage the IT Operations teams, making sure Service Level Agreements (SLA) and Operational Level Agreements (OLA) are in place and compliant, driving service continuity for a technology estate that is complex and includes significant proportion of legacy (technical debt). Delivering Service Excellence - Design, own and oversee incident and problem management, service improvement initiatives, change management processes and performance reporting to enable data driven decisions to achieve service excellence. Lead organisational changes - To become more digitally enabled, embedding agile ways of working alongside the management of legacy Technology and modern products & platforms including new functionality while protecting the integrity of existing service Stakeholder Management - Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services, collaborating with stakeholders to align IT services with business needs. Lead, coach, and develop the IT Operations teams - To achieve higher performance, continuous improvement, driving digital adoption that balances legacy and agile approaches with a customer centric mindset and culture. Person specification Leadership - Highly engaging and service driven leader able to build trust and provide clear direction at a senior level within a complex, technology driven organisation. Proven leader of high performing teams, applying industry standards and best practice to continually improve services and deliver organisational value. Effective team leader with the ability to see the bigger picture, make sound decisions, and drive continuous improvement while maintaining high performance. Operational and Service Excellence - Strong understanding of IT services, products, tools, methods, procedures and software used in the delivery and management of modern IT environments. Demonstrated ability to improve performance, drive service delivery excellence and lead turnaround activity in challenging or fast moving environments. Skilled service manager with a strong customer and end user focus, able to simplify processes and deliver efficiencies, particularly in complex or legacy IT environments. Stakeholder Engagement and Communication - Excellent stakeholder engagement skills, able to work credibly with technology experts, senior leaders, customers and end users. Strong communicator with the ability to influence, gain buy in and adapt messaging for diverse audiences in high pressure or complex contexts. Agile and Multi Disciplinary Team Working - Experienced in agile ways of working, enabling multi disciplinary teams to work flexibly and meet delivery standards. Proven ability to coordinate diverse skill sets and bring teams together to achieve effective delivery under tight or shifting timelines. Qualifications ITIL 4 Foundation qualification

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