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Senior Product Manager, Sourcing Category
Visa Inc. Reading, Berkshire
Senior Category/Sourcing Manager, Product Category This role is to lead category sourcing focused on Card Embedded Benefits (Insurance and Brokerage) within Product & Benefits Category - reporting to Europe Head of Product and Services Category and the successful candidate will have experience of above categories at both strategic and tactical level. Geographical scope is Europe and where requested provide support to the Global Sourcing teams and regional teams. GENERAL RESPONSIBILITIES BUSINESS - "Shape & Deliver Value" Contribute to the development of the functional agenda by monitoring market trends, competitive dynamics, and stakeholder needs to support strategic planning and execution. Partner with business stakeholders and teams in support of revenue enabling procurement Identify and explore opportunities for value creation, recommending enhancements to current practices and supporting innovation initiatives aligned with strategic goals. Translate business and market insights into actionable plans, engaging stakeholders through clear communication and well-structured proposals. Support alignment of regional and functional priorities with broader organisational objectives, collaborating across teams to ensure effective deployment of resources and capabilities. Drive change initiatives within the function, contributing to vision setting, gaining team buy in, and tracking progress against defined outcomes. TECHNICAL - "Drive Functional Excellence & Innovation" Implement consistent demand planning and forecasting processes across relevant areas of the organisation. Design and deliver fast paced Card embedded and Insurance benefits procurement strategies Assess sourcing initiatives and projects, providing analysis and recommendations to support decision making. Prepare sourcing reports and insights for review by senior management, ensuring clarity and relevance. Champion continuous improvement through adoption of best practices and innovative solutions, contributing to functional excellence. Develop and refine tools and templates, supports AI adoption, and maintains high standards for team and business deliverables. LEADERSHIP - "Set Direction & Orchestrate Change" Act with urgency to resolve issues and deliver results, maintaining momentum across initiatives. Engage team members in decision making processes to build ownership and alignment. Clearly frame issues and options when escalating decisions to senior leadership. Foster a high performance culture, positioning the function as a reliable business partner. Lead collaborative efforts to identify opportunities and implement change, advocating for improvements across the function. Create an inclusive and safe team environment that encourages open dialogue and diverse perspectives, supporting enterprise wide change. Role Accountabilities Visa is a dynamic environment thus there are likely to be some changes in responsibilities and priorities over time and so we are looking for someone who has a flexible approach, embracing Visa Europe's agility. Category Management & Operating Model Develop and execute (sub) Category/Sub category strategies, plans, and projects. Responsible for the delivery of a compelling strategy and plan that mobilises the cross functional teams and partners. Execute strategic and tactical sourcing activities. Incorporate responsible sourcing objectives into category activities. Manage Category spend, supplier relationships, and opportunities, developing and maintaining Preferred Supplier Lists (PSL) and manage Tail spend. Categories in scope Role focused on Product and Benefits category requiring in depth SME experience in buying insurances, broker services, card embedded benefit procurement. Functional Planning & Performance Lead defined sections of the sourcing planning and forecasting by aligning category plans to support the Sourcing strategy. Act as a Sourcing Business Partner to the Product Card Benefits and Center of Excellence teams in the UK and Europe, ensuring end to end responsibilities for Sourcing activities. Through strong relationships with business stakeholders, understand subcategory strategies, plans, and priorities to be able to better support business objectives. Responsible to support, as required, cross Product Category transactions in support of the broader Product team goals. Performance Management & Reporting Report on Category progress and performance using key metrics. Undertake supplier management activities for key strategic suppliers. Governance & Best Practice Incorporate digital tools, analytics, and emerging technologies (including AI/Agentic AI) to streamline operations and accelerate innovation. Deliver financial and other business values through leading practices. Operate data driven, risk aware culture that integrates sustainability, inclusion, and ethical decision making. Identify efficiency opportunities in the sourcing process and deliver using Lean Six Sigma and other process optimisation tools. Ensure robust risk management, control frameworks, and audit readiness to maintain functional resilience across European markets. Support an inclusive, psychologically safe environment that encourages curiosity, accountability, and collaboration. Capability Development & Communications Incorporate digital tools, analytics, and emerging technologies (including AI/Agentic AI) to streamline operations and accelerate innovation. Drive continuous improvements and support digitalization. Support the delivery of a compelling strategy and plan that mobilises the cross functional teams and partners. Lead medium complex change initiatives with disciplined execution, strong governance, and effective communication. Reporting delivery and achievement against plan and objectives. Represent Europe Sourcing internally and externally, enhancing the function's reputation and strategic value. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Educated to degree level Preferably in Supply Chain, Business and, or Technology. 7+ years experience of category management in procurement 4+ years hands on, technical experience of procuring card embedded benefits and insurance from Banking or FinTech Industry 4+ years of broader Indirect Procurement experience in buying employee HR/benefit services (such as insurance, broker services Experience in Financial services, FinTech or Technology organizations Strong acumen and ability to design and deliver innovative commercial models Strategic and analytical skills and knowledge of how good looks like. Strong Experience in above sub categories, relevant suppliers and market dynamics, business models, contract negotiations, implementation, and supplier relationship management. Project Management skills with experience in delivering large and complex Sourcing projects. Background in working within large, complex, matrix organisational structures Strong interpersonal and communication skills and ability to build collaborative relationships. Energy, pace, and an impeccable track record of delivery. Postgraduate procurement accreditation (MCIPS or MIIAPS). Lean Six Sigma, white or yellow belt. Operating in a large, multi country region with complex stakeholder matrix. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 17, 2026
Full time
Senior Category/Sourcing Manager, Product Category This role is to lead category sourcing focused on Card Embedded Benefits (Insurance and Brokerage) within Product & Benefits Category - reporting to Europe Head of Product and Services Category and the successful candidate will have experience of above categories at both strategic and tactical level. Geographical scope is Europe and where requested provide support to the Global Sourcing teams and regional teams. GENERAL RESPONSIBILITIES BUSINESS - "Shape & Deliver Value" Contribute to the development of the functional agenda by monitoring market trends, competitive dynamics, and stakeholder needs to support strategic planning and execution. Partner with business stakeholders and teams in support of revenue enabling procurement Identify and explore opportunities for value creation, recommending enhancements to current practices and supporting innovation initiatives aligned with strategic goals. Translate business and market insights into actionable plans, engaging stakeholders through clear communication and well-structured proposals. Support alignment of regional and functional priorities with broader organisational objectives, collaborating across teams to ensure effective deployment of resources and capabilities. Drive change initiatives within the function, contributing to vision setting, gaining team buy in, and tracking progress against defined outcomes. TECHNICAL - "Drive Functional Excellence & Innovation" Implement consistent demand planning and forecasting processes across relevant areas of the organisation. Design and deliver fast paced Card embedded and Insurance benefits procurement strategies Assess sourcing initiatives and projects, providing analysis and recommendations to support decision making. Prepare sourcing reports and insights for review by senior management, ensuring clarity and relevance. Champion continuous improvement through adoption of best practices and innovative solutions, contributing to functional excellence. Develop and refine tools and templates, supports AI adoption, and maintains high standards for team and business deliverables. LEADERSHIP - "Set Direction & Orchestrate Change" Act with urgency to resolve issues and deliver results, maintaining momentum across initiatives. Engage team members in decision making processes to build ownership and alignment. Clearly frame issues and options when escalating decisions to senior leadership. Foster a high performance culture, positioning the function as a reliable business partner. Lead collaborative efforts to identify opportunities and implement change, advocating for improvements across the function. Create an inclusive and safe team environment that encourages open dialogue and diverse perspectives, supporting enterprise wide change. Role Accountabilities Visa is a dynamic environment thus there are likely to be some changes in responsibilities and priorities over time and so we are looking for someone who has a flexible approach, embracing Visa Europe's agility. Category Management & Operating Model Develop and execute (sub) Category/Sub category strategies, plans, and projects. Responsible for the delivery of a compelling strategy and plan that mobilises the cross functional teams and partners. Execute strategic and tactical sourcing activities. Incorporate responsible sourcing objectives into category activities. Manage Category spend, supplier relationships, and opportunities, developing and maintaining Preferred Supplier Lists (PSL) and manage Tail spend. Categories in scope Role focused on Product and Benefits category requiring in depth SME experience in buying insurances, broker services, card embedded benefit procurement. Functional Planning & Performance Lead defined sections of the sourcing planning and forecasting by aligning category plans to support the Sourcing strategy. Act as a Sourcing Business Partner to the Product Card Benefits and Center of Excellence teams in the UK and Europe, ensuring end to end responsibilities for Sourcing activities. Through strong relationships with business stakeholders, understand subcategory strategies, plans, and priorities to be able to better support business objectives. Responsible to support, as required, cross Product Category transactions in support of the broader Product team goals. Performance Management & Reporting Report on Category progress and performance using key metrics. Undertake supplier management activities for key strategic suppliers. Governance & Best Practice Incorporate digital tools, analytics, and emerging technologies (including AI/Agentic AI) to streamline operations and accelerate innovation. Deliver financial and other business values through leading practices. Operate data driven, risk aware culture that integrates sustainability, inclusion, and ethical decision making. Identify efficiency opportunities in the sourcing process and deliver using Lean Six Sigma and other process optimisation tools. Ensure robust risk management, control frameworks, and audit readiness to maintain functional resilience across European markets. Support an inclusive, psychologically safe environment that encourages curiosity, accountability, and collaboration. Capability Development & Communications Incorporate digital tools, analytics, and emerging technologies (including AI/Agentic AI) to streamline operations and accelerate innovation. Drive continuous improvements and support digitalization. Support the delivery of a compelling strategy and plan that mobilises the cross functional teams and partners. Lead medium complex change initiatives with disciplined execution, strong governance, and effective communication. Reporting delivery and achievement against plan and objectives. Represent Europe Sourcing internally and externally, enhancing the function's reputation and strategic value. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Educated to degree level Preferably in Supply Chain, Business and, or Technology. 7+ years experience of category management in procurement 4+ years hands on, technical experience of procuring card embedded benefits and insurance from Banking or FinTech Industry 4+ years of broader Indirect Procurement experience in buying employee HR/benefit services (such as insurance, broker services Experience in Financial services, FinTech or Technology organizations Strong acumen and ability to design and deliver innovative commercial models Strategic and analytical skills and knowledge of how good looks like. Strong Experience in above sub categories, relevant suppliers and market dynamics, business models, contract negotiations, implementation, and supplier relationship management. Project Management skills with experience in delivering large and complex Sourcing projects. Background in working within large, complex, matrix organisational structures Strong interpersonal and communication skills and ability to build collaborative relationships. Energy, pace, and an impeccable track record of delivery. Postgraduate procurement accreditation (MCIPS or MIIAPS). Lean Six Sigma, white or yellow belt. Operating in a large, multi country region with complex stakeholder matrix. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Principal Security Architect - Government Digital Service - G6
Manchester Digital
Principal Security Architect - Government Digital Service - G6 £76,420 - £103,924 (London) / £69,523 - £91,453 (National) Based on capability Published on Full-time (Permanent) £76,420 - £103,924 (London) / £69,523 - £91,453 (National) Based on capability Published on 13 February 2026 Deadline 8 March 2026 Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest priority digital challenges, helping millions of people access services they need The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We're half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we'd love to hear from you. One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non technical stakeholders and collaborating with cross functional teams leading cross functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance Person specification We're interested in people who: have a strong track record of experience in security architecture at a leadership level, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product are experienced in managing security as a product/service, evolving capabilities over time, and communicating value to both technical and non technical stakeholders are skilled in leading cross functional teams to deliver security initiatives, controls, and risk mitigations in alignment with enterprise priorities, compliance requirements, and regulatory standards have hands on experience managing security against recognised frameworks (e.g., NCSC CAF) and driving continuous improvement through assessment and assurance processes are a trusted advisor to senior leaders, programme boards, and external partners, with the ability to explain complex security risks and opportunities in a clear and actionable way have strong interpersonal skills and ability to work with product, engineering, enterprise architecture, privacy, and operations teams to integrate security seamlessly into service delivery
Feb 17, 2026
Full time
Principal Security Architect - Government Digital Service - G6 £76,420 - £103,924 (London) / £69,523 - £91,453 (National) Based on capability Published on Full-time (Permanent) £76,420 - £103,924 (London) / £69,523 - £91,453 (National) Based on capability Published on 13 February 2026 Deadline 8 March 2026 Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest priority digital challenges, helping millions of people access services they need The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We're half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we'd love to hear from you. One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non technical stakeholders and collaborating with cross functional teams leading cross functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance Person specification We're interested in people who: have a strong track record of experience in security architecture at a leadership level, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product are experienced in managing security as a product/service, evolving capabilities over time, and communicating value to both technical and non technical stakeholders are skilled in leading cross functional teams to deliver security initiatives, controls, and risk mitigations in alignment with enterprise priorities, compliance requirements, and regulatory standards have hands on experience managing security against recognised frameworks (e.g., NCSC CAF) and driving continuous improvement through assessment and assurance processes are a trusted advisor to senior leaders, programme boards, and external partners, with the ability to explain complex security risks and opportunities in a clear and actionable way have strong interpersonal skills and ability to work with product, engineering, enterprise architecture, privacy, and operations teams to integrate security seamlessly into service delivery
Principal Security Architect - Government Digital Service - G6
Manchester Digital Bristol, Gloucestershire
Principal Security Architect - Government Digital Service - G6 £76,420 - £103,924 (London) / £69,523 - £91,453 (National) Based on capability Published on Full-time (Permanent) £76,420 - £103,924 (London) / £69,523 - £91,453 (National) Based on capability Published on 13 February 2026 Deadline 8 March 2026 Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest priority digital challenges, helping millions of people access services they need The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We're half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we'd love to hear from you. One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non technical stakeholders and collaborating with cross functional teams leading cross functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance Person specification We're interested in people who: have a strong track record of experience in security architecture at a leadership level, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product are experienced in managing security as a product/service, evolving capabilities over time, and communicating value to both technical and non technical stakeholders are skilled in leading cross functional teams to deliver security initiatives, controls, and risk mitigations in alignment with enterprise priorities, compliance requirements, and regulatory standards have hands on experience managing security against recognised frameworks (e.g., NCSC CAF) and driving continuous improvement through assessment and assurance processes are a trusted advisor to senior leaders, programme boards, and external partners, with the ability to explain complex security risks and opportunities in a clear and actionable way have strong interpersonal skills and ability to work with product, engineering, enterprise architecture, privacy, and operations teams to integrate security seamlessly into service delivery
Feb 17, 2026
Full time
Principal Security Architect - Government Digital Service - G6 £76,420 - £103,924 (London) / £69,523 - £91,453 (National) Based on capability Published on Full-time (Permanent) £76,420 - £103,924 (London) / £69,523 - £91,453 (National) Based on capability Published on 13 February 2026 Deadline 8 March 2026 Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest priority digital challenges, helping millions of people access services they need The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We're half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we'd love to hear from you. One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non technical stakeholders and collaborating with cross functional teams leading cross functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance Person specification We're interested in people who: have a strong track record of experience in security architecture at a leadership level, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product are experienced in managing security as a product/service, evolving capabilities over time, and communicating value to both technical and non technical stakeholders are skilled in leading cross functional teams to deliver security initiatives, controls, and risk mitigations in alignment with enterprise priorities, compliance requirements, and regulatory standards have hands on experience managing security against recognised frameworks (e.g., NCSC CAF) and driving continuous improvement through assessment and assurance processes are a trusted advisor to senior leaders, programme boards, and external partners, with the ability to explain complex security risks and opportunities in a clear and actionable way have strong interpersonal skills and ability to work with product, engineering, enterprise architecture, privacy, and operations teams to integrate security seamlessly into service delivery
Solution Consultant EMEA
Orgvue
Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. Orgvue is used by the world's largest and best-known enterprises and management consulting firms to visualize and confidently build the businesses they want tomorrow, today. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. We are looking for a driven Solution Consultant to join our sales team, who understands the technology's capability to optimise organisation design and workforce planning for prospects and customers. Role Solution Consultants are responsible for presenting the Orgvue platform and crucially, the value it can bring to our prospects and customers. They interact with the partner audience to execute the functional, technical, and business value aspects of the sales strategy. This includes developing appropriate solutions, building and delivering applicable product demonstrations, and establishing technical & SME relationships. Our Solution Consultants ideally require a background in the Orgvue platform, Enterprise Software broadly and its implementation, HRIS solutions (preferably) and/or SaaS full product lifecycles. Responsibilities Be the technical Subject Matter Expert (SME) of the Orgvue platform Work directly with enterprise companies, customers and consulting partners to learn about and document their major business challenges & pain points Credibly relate to this pain & demonstrate solutions to solve the audience's business problems Deliver sessions positioned to the audience appropriately, from C-Suite down to technical analysts. Closely partner with our Account Executives and Account Managers through direct customer interaction, driving confidence in our platform and removing all technical or workflow related objections throughout the sales cycle Alongside the Account Exec or Account Manager, build value based proposals for the customer or prospect, which highlights current challenges, paint a future vision and quantify the potential value Provide high level overview of product architecture, functionality, data requirements and integration with other enterprise applications (as required by the audience) Deliver functional and technical related responses to RFIs and RFP tenders whilst coordinate the wider business engagement Assist the sales team (AEs and AMs) with sales strategy for their pipeline Act as one of the principal sales liaisons with global consulting services, product engineering, and marketing departments in communicating market requirements and other pertinent information When required, establish Proof of Concept (POC)/pilot key success criteria (objectives, baseline metrics, goals, agenda, duration, etc.) and support the POC/pilot process. Promote team education, enablement and knowledge sharing Represent Orgvue at conferences, tradeshows and support marketing in the delivery of social content around our solution offerings Designing enterprise class solutions as a fully integrated SaaS solution Flexibility and willingness to travel, when required Keep up to date on relevant competitive solutions and engage with marketing on this when needed Understand and map client's HR tech landscape, to understand Orgvue's ability to solve the experienced pain in the business. 1 3+ years previous experience as a pre sales engineer, technical consultant, or similar, with proven track record in HR, Org Design or ERP software. Good understanding of the Workforce Planning space would be also advantageous. Experience in working in or alongside transformation activities across a business, either as a vendor or a customer Familiar expertise with SaaS or Cloud CRM solutions, preferably HR, finance or planning platforms Very strong verbal, written, presentation, & interpersonal communication skills Undergraduate degree in relevant subject (Engineering, Information Systems, Computer Science, Mathematics, etc.) or equivalent work experience Hybrid working 1 day a week in the London office Wellbeing: Sanctus Coaching, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day Subsidised Gym Membership Private Medical Insurance (including Dental and Vision) and Life Assurance 25 days holiday (increasing to 30 days at a rate of 1 extra day per year) Summer Fridays (half day Fridays for the months of July and August) Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3% Season ticket Loan Cycle to Work Scheme
Feb 17, 2026
Full time
Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. Orgvue is used by the world's largest and best-known enterprises and management consulting firms to visualize and confidently build the businesses they want tomorrow, today. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. We are looking for a driven Solution Consultant to join our sales team, who understands the technology's capability to optimise organisation design and workforce planning for prospects and customers. Role Solution Consultants are responsible for presenting the Orgvue platform and crucially, the value it can bring to our prospects and customers. They interact with the partner audience to execute the functional, technical, and business value aspects of the sales strategy. This includes developing appropriate solutions, building and delivering applicable product demonstrations, and establishing technical & SME relationships. Our Solution Consultants ideally require a background in the Orgvue platform, Enterprise Software broadly and its implementation, HRIS solutions (preferably) and/or SaaS full product lifecycles. Responsibilities Be the technical Subject Matter Expert (SME) of the Orgvue platform Work directly with enterprise companies, customers and consulting partners to learn about and document their major business challenges & pain points Credibly relate to this pain & demonstrate solutions to solve the audience's business problems Deliver sessions positioned to the audience appropriately, from C-Suite down to technical analysts. Closely partner with our Account Executives and Account Managers through direct customer interaction, driving confidence in our platform and removing all technical or workflow related objections throughout the sales cycle Alongside the Account Exec or Account Manager, build value based proposals for the customer or prospect, which highlights current challenges, paint a future vision and quantify the potential value Provide high level overview of product architecture, functionality, data requirements and integration with other enterprise applications (as required by the audience) Deliver functional and technical related responses to RFIs and RFP tenders whilst coordinate the wider business engagement Assist the sales team (AEs and AMs) with sales strategy for their pipeline Act as one of the principal sales liaisons with global consulting services, product engineering, and marketing departments in communicating market requirements and other pertinent information When required, establish Proof of Concept (POC)/pilot key success criteria (objectives, baseline metrics, goals, agenda, duration, etc.) and support the POC/pilot process. Promote team education, enablement and knowledge sharing Represent Orgvue at conferences, tradeshows and support marketing in the delivery of social content around our solution offerings Designing enterprise class solutions as a fully integrated SaaS solution Flexibility and willingness to travel, when required Keep up to date on relevant competitive solutions and engage with marketing on this when needed Understand and map client's HR tech landscape, to understand Orgvue's ability to solve the experienced pain in the business. 1 3+ years previous experience as a pre sales engineer, technical consultant, or similar, with proven track record in HR, Org Design or ERP software. Good understanding of the Workforce Planning space would be also advantageous. Experience in working in or alongside transformation activities across a business, either as a vendor or a customer Familiar expertise with SaaS or Cloud CRM solutions, preferably HR, finance or planning platforms Very strong verbal, written, presentation, & interpersonal communication skills Undergraduate degree in relevant subject (Engineering, Information Systems, Computer Science, Mathematics, etc.) or equivalent work experience Hybrid working 1 day a week in the London office Wellbeing: Sanctus Coaching, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day Subsidised Gym Membership Private Medical Insurance (including Dental and Vision) and Life Assurance 25 days holiday (increasing to 30 days at a rate of 1 extra day per year) Summer Fridays (half day Fridays for the months of July and August) Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3% Season ticket Loan Cycle to Work Scheme
Sales Head of Customer Success United Kingdom Remote
EasyDMARC Inc.
EasyDMARC is an all-in-one Email Security solution for securing an organization's domain and email infrastructure. Our solution is designed to prevent companies from data leakage, protect them from financial loss, and counter email phishing attacks. EasyDMARC is seeking a strategic, execution-oriented Head of Customer Success to lead and scale our global Customer Success function as we enter the next phase of growth. This role is responsible for driving customer outcomes, maximizing retention, and accelerating expansion revenue across our direct customer base. The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. This is a senior leadership role with clear ownership of Net Revenue Retention (NRR), Gross Retention, customer adoption, and expansion influence, working in close partnership with Sales, Marketing, and Product. Core Objectives Build and execute a Customer Success strategy aligned to EasyDMARC's growth goals Drive best-in-class customer onboarding, adoption, retention, and expansion Scale a high-performing CS team with clear roles, playbooks, and success metrics Position Customer Success as a strategic growth partner across the business Change the mindset of the CS team to create more focus on cross- and up-sell Job Responsibilities Customer Success Strategy & Leadership Define and own the Customer Success operating model, including segmentation, coverage, onboarding, renewals, and expansion motions Build, lead, and develop a high-performing team of Customer Success Managers Establish clear success metrics including Gross Retention, Net Revenue Retention (NRR), expansion contribution, product adoption, and customer health Create scalable playbooks for onboarding, lifecycle management, renewals, and risk mitigation Retention, Expansion & Revenue Growth Own customer renewals and churn prevention across the direct customer base Partner closely with Sales to identify, qualify, and close expansion opportunities (upsell and cross-sell) Enable CSMs to uncover expansion opportunities through value delivery-not transactional selling Collaborate with Marketing on customer-led growth programs, including campaigns, customer marketing, and advocacy Customer Experience & Value Delivery Ensure customers realize clear, measurable value from EasyDMARC's platform Actively communicate new product capabilities and roadmap updates to customers Drive consistent executive engagement with strategic and enterprise customers Champion the voice of the customer internally to influence roadmap, packaging, and positioning Cross-Functional Collaboration Serve as the primary liaison between Customer Success, Sales, Product, and Marketing Provide structured feedback to Product on customer needs, adoption blockers, and competitive insights Partner with Marketing to improve enablement, messaging, and customer-facing assets Represent EasyDMARC externally at industry events, conferences, and customer forums Required Qualifications 7+ years of experience in Customer Success, Account Management, or related roles in B2B SaaS Proven experience leading and scaling a Customer Success team Demonstrated success driving retention and expansion in a subscription business Strong understanding of SaaS metrics including NRR, GRR, churn, CAC/LTV, and product adoption Experience working cross-functionally with Sales, Product, and Marketing Excellent communication, executive presence, and stakeholder management skills CRM proficiency (Salesforce or similar) and comfort with CS tooling and data Bachelor's degree in business, marketing, or a related field (preferred) Background in cybersecurity, email security, or enterprise IT solutions is a strong plus What Success Looks Like Consistent Net Revenue Retention above industry benchmarks Predictable renewals and reduced churn across all customer segments Clear expansion pipeline sourced and influenced by Customer Success Increase of cross- and upsell opportunities and building a CS team that is ready to introduce new products and services to the existing direct customers High customer satisfaction, advocacy, and referenceability A scalable CS organization ready to support EasyDMARC's next stage of growth Additional information Individuals seeking employment at EasyDMARC are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable laws.
Feb 17, 2026
Full time
EasyDMARC is an all-in-one Email Security solution for securing an organization's domain and email infrastructure. Our solution is designed to prevent companies from data leakage, protect them from financial loss, and counter email phishing attacks. EasyDMARC is seeking a strategic, execution-oriented Head of Customer Success to lead and scale our global Customer Success function as we enter the next phase of growth. This role is responsible for driving customer outcomes, maximizing retention, and accelerating expansion revenue across our direct customer base. The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. This is a senior leadership role with clear ownership of Net Revenue Retention (NRR), Gross Retention, customer adoption, and expansion influence, working in close partnership with Sales, Marketing, and Product. Core Objectives Build and execute a Customer Success strategy aligned to EasyDMARC's growth goals Drive best-in-class customer onboarding, adoption, retention, and expansion Scale a high-performing CS team with clear roles, playbooks, and success metrics Position Customer Success as a strategic growth partner across the business Change the mindset of the CS team to create more focus on cross- and up-sell Job Responsibilities Customer Success Strategy & Leadership Define and own the Customer Success operating model, including segmentation, coverage, onboarding, renewals, and expansion motions Build, lead, and develop a high-performing team of Customer Success Managers Establish clear success metrics including Gross Retention, Net Revenue Retention (NRR), expansion contribution, product adoption, and customer health Create scalable playbooks for onboarding, lifecycle management, renewals, and risk mitigation Retention, Expansion & Revenue Growth Own customer renewals and churn prevention across the direct customer base Partner closely with Sales to identify, qualify, and close expansion opportunities (upsell and cross-sell) Enable CSMs to uncover expansion opportunities through value delivery-not transactional selling Collaborate with Marketing on customer-led growth programs, including campaigns, customer marketing, and advocacy Customer Experience & Value Delivery Ensure customers realize clear, measurable value from EasyDMARC's platform Actively communicate new product capabilities and roadmap updates to customers Drive consistent executive engagement with strategic and enterprise customers Champion the voice of the customer internally to influence roadmap, packaging, and positioning Cross-Functional Collaboration Serve as the primary liaison between Customer Success, Sales, Product, and Marketing Provide structured feedback to Product on customer needs, adoption blockers, and competitive insights Partner with Marketing to improve enablement, messaging, and customer-facing assets Represent EasyDMARC externally at industry events, conferences, and customer forums Required Qualifications 7+ years of experience in Customer Success, Account Management, or related roles in B2B SaaS Proven experience leading and scaling a Customer Success team Demonstrated success driving retention and expansion in a subscription business Strong understanding of SaaS metrics including NRR, GRR, churn, CAC/LTV, and product adoption Experience working cross-functionally with Sales, Product, and Marketing Excellent communication, executive presence, and stakeholder management skills CRM proficiency (Salesforce or similar) and comfort with CS tooling and data Bachelor's degree in business, marketing, or a related field (preferred) Background in cybersecurity, email security, or enterprise IT solutions is a strong plus What Success Looks Like Consistent Net Revenue Retention above industry benchmarks Predictable renewals and reduced churn across all customer segments Clear expansion pipeline sourced and influenced by Customer Success Increase of cross- and upsell opportunities and building a CS team that is ready to introduce new products and services to the existing direct customers High customer satisfaction, advocacy, and referenceability A scalable CS organization ready to support EasyDMARC's next stage of growth Additional information Individuals seeking employment at EasyDMARC are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable laws.
Cognizant
Consulting Manager
Cognizant
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). Define secure data flows between plant control rooms corporate networks and cloud services. Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. Conduct risk assessments threat modelling and architecture reviews across OT environments. Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. Translate operational requirements into scalable secure and compliant architectures. Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills Utilities Operational Domain Knowledge Understanding of end-to-end business process model in Water and Wastewater treatment operations Understanding of supervisory and control processes Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes Appreciation of protocols used in process automation - Modbus, OPC UA, OPC DA, MQTT, AMQP etc. Enterprise Asset Management Domain Expertise for Utilities Solution Design and Prototyping Business & technology process mapping, capability maps and value streams Excellent communication skills Desired Skills Expertise in Cloud Technologies preferably Azure Appreciation of IoT Technologies An appreciation of Enterprise Architecture
Feb 17, 2026
Full time
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). Define secure data flows between plant control rooms corporate networks and cloud services. Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. Conduct risk assessments threat modelling and architecture reviews across OT environments. Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. Translate operational requirements into scalable secure and compliant architectures. Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills Utilities Operational Domain Knowledge Understanding of end-to-end business process model in Water and Wastewater treatment operations Understanding of supervisory and control processes Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes Appreciation of protocols used in process automation - Modbus, OPC UA, OPC DA, MQTT, AMQP etc. Enterprise Asset Management Domain Expertise for Utilities Solution Design and Prototyping Business & technology process mapping, capability maps and value streams Excellent communication skills Desired Skills Expertise in Cloud Technologies preferably Azure Appreciation of IoT Technologies An appreciation of Enterprise Architecture
Chief Information Security Officer
Montrose Environmental Group
drives our approach to security and risk management. The CISO role is pivotal in safeguarding our business, our clients, and our mission, moving beyond compliance optics to build a resilient, risk-based security culture that enables growth and innovation.This is not a checkbox compliance role. This is enterprise security leadership with real-world impact: embedding security into every layer of our technology stack, business processes, and product delivery. If you're energized by building robust security programs, closing material risk gaps, and enabling modern engineering workflows, this role is built for you. The Role The Chief Information Security Officer (CISO) owns the strategy, architecture, and execution of Montrose's enterprise security program. The CISO leads a cross-functional security team (Governance, Risk & Compliance, Security Operations, Identity & Access Management) and partners with Legal, Infrastructure, Applications, and Product Engineering to deliver a comprehensive, scalable, and audit-ready security posture. Our mission is supported by our principles: We Value Our People, We Value Our Community, We Value Our Clients, We Value Our Shareholders. We differentiate ourselves with diverse talent. We care for the well-being and development of our people. So, we offer:Competitive compensation package: annual salary ranging from $275,000 - $300,000 USD; eligible for annual bonus of 30-40% Competitive medical, dental, and vision insurance coverage 401k with a competitive 4% employer match Key Responsibilities Qualifications 10+ years of experience leading enterprise security programs and teams (GRC, SecOps, IAM) with direct CIO reporting. Proven ability to operationalize policy lifecycle management, incident response, and audit readiness. Ability to communicate effectively with executives, technical teams, and business leaders. Experience preparing for or implementing SOC 2/ISO 27001 audits and CMMC enclaves. Why This Role Is Compelling Montrose's ability to win and If you want to drive meaningful change, influence business outcomes, and lead a security program that is respected as a business partner - not just a gatekeeper - this is the role.Montrose is a leading environmental solutions company focused on supporting commercial and government organizations as they deal with the challenges of today and prepare for what's coming tomorrow. With 3,400 employees across 100+ locations worldwide, Montrose combines deep local knowledge with an integrated approach to design, engineering, and operations, enabling Montrose to respond effectively and efficiently to the unique requirements of each project. From comprehensive air measurement and laboratory services to regulatory compliance, emergency response, permitting, engineering, and remediation, Montrose delivers innovative and practical solutions that keep its clients on top of their immediate needs - and well ahead of the strategic curve. For more information, visit We're blazing new trails. Forget everything you think you know about how environmental companies work. Montrose Environmental Group was designed from the ground up to deliver a better experience and better outcomes for both our clients and our employees.We're growing rapidly-with a purpose. We're bringing the best minds on board, and giving them the freedom to focus on what matters most: coming up with ingenious, effective ways to measure, assess, and address real-world situations. The kind that face industries of all kinds right now, and the kind that we want to be the first to see on the horizon.When we do that, we add value. We create opportunities for our clients and ourselves. We grow. We learn. We make a real difference in the world around us. You can help lead the way. Montrose is committed to being an inclusive workplace. Montrose is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can read more about EEO or view the . If you'd like to view a copy of the company's affirmative action plan or policy statement, please email . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call . This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
Feb 17, 2026
Full time
drives our approach to security and risk management. The CISO role is pivotal in safeguarding our business, our clients, and our mission, moving beyond compliance optics to build a resilient, risk-based security culture that enables growth and innovation.This is not a checkbox compliance role. This is enterprise security leadership with real-world impact: embedding security into every layer of our technology stack, business processes, and product delivery. If you're energized by building robust security programs, closing material risk gaps, and enabling modern engineering workflows, this role is built for you. The Role The Chief Information Security Officer (CISO) owns the strategy, architecture, and execution of Montrose's enterprise security program. The CISO leads a cross-functional security team (Governance, Risk & Compliance, Security Operations, Identity & Access Management) and partners with Legal, Infrastructure, Applications, and Product Engineering to deliver a comprehensive, scalable, and audit-ready security posture. Our mission is supported by our principles: We Value Our People, We Value Our Community, We Value Our Clients, We Value Our Shareholders. We differentiate ourselves with diverse talent. We care for the well-being and development of our people. So, we offer:Competitive compensation package: annual salary ranging from $275,000 - $300,000 USD; eligible for annual bonus of 30-40% Competitive medical, dental, and vision insurance coverage 401k with a competitive 4% employer match Key Responsibilities Qualifications 10+ years of experience leading enterprise security programs and teams (GRC, SecOps, IAM) with direct CIO reporting. Proven ability to operationalize policy lifecycle management, incident response, and audit readiness. Ability to communicate effectively with executives, technical teams, and business leaders. Experience preparing for or implementing SOC 2/ISO 27001 audits and CMMC enclaves. Why This Role Is Compelling Montrose's ability to win and If you want to drive meaningful change, influence business outcomes, and lead a security program that is respected as a business partner - not just a gatekeeper - this is the role.Montrose is a leading environmental solutions company focused on supporting commercial and government organizations as they deal with the challenges of today and prepare for what's coming tomorrow. With 3,400 employees across 100+ locations worldwide, Montrose combines deep local knowledge with an integrated approach to design, engineering, and operations, enabling Montrose to respond effectively and efficiently to the unique requirements of each project. From comprehensive air measurement and laboratory services to regulatory compliance, emergency response, permitting, engineering, and remediation, Montrose delivers innovative and practical solutions that keep its clients on top of their immediate needs - and well ahead of the strategic curve. For more information, visit We're blazing new trails. Forget everything you think you know about how environmental companies work. Montrose Environmental Group was designed from the ground up to deliver a better experience and better outcomes for both our clients and our employees.We're growing rapidly-with a purpose. We're bringing the best minds on board, and giving them the freedom to focus on what matters most: coming up with ingenious, effective ways to measure, assess, and address real-world situations. The kind that face industries of all kinds right now, and the kind that we want to be the first to see on the horizon.When we do that, we add value. We create opportunities for our clients and ourselves. We grow. We learn. We make a real difference in the world around us. You can help lead the way. Montrose is committed to being an inclusive workplace. Montrose is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can read more about EEO or view the . If you'd like to view a copy of the company's affirmative action plan or policy statement, please email . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call . This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
Head of Customer Engineering, Manufacturing and Industrial
Google Inc.
Head of Customer Engineering, Manufacturing and Industrial Google London, UK Apply Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. 3 years of experience as a manager leading teams in a technical customer-facing role within professional services or sales engineering. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience leading technical conversations, demos, prototyping, or workshops with customers. Preferred qualifications: Experience with software life-cycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure). Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information). Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering engaged messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity). Experience managing delivery and consumption plans for complex, cross-pillar cloud solutions. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Lead a team of CE Managers and extended teams, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization. Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins. Partner with business leadership to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs. Balance technical leadership with operational excellence; lead workload and opportunity review meetings with Sales and CE teams and provide insight into how to achieve technical agreements and migration strategy, working directly with customers, partners, and prospects. Work cross-functionally across Google, partners, and your team to resolve technical roadblocks. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Feb 17, 2026
Full time
Head of Customer Engineering, Manufacturing and Industrial Google London, UK Apply Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. 3 years of experience as a manager leading teams in a technical customer-facing role within professional services or sales engineering. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience leading technical conversations, demos, prototyping, or workshops with customers. Preferred qualifications: Experience with software life-cycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure). Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information). Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering engaged messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity). Experience managing delivery and consumption plans for complex, cross-pillar cloud solutions. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Lead a team of CE Managers and extended teams, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization. Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins. Partner with business leadership to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs. Balance technical leadership with operational excellence; lead workload and opportunity review meetings with Sales and CE teams and provide insight into how to achieve technical agreements and migration strategy, working directly with customers, partners, and prospects. Work cross-functionally across Google, partners, and your team to resolve technical roadblocks. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Salaried GP
NHS
Post: Salaried GP for Special Allocation Service(Compass Medical Practice) Pay: £54.00 per hour to£56.50 per hour depending on experience PLUS,a Golden Hello of £2.5k paid in two instalments over 6 months (this applies to EXTERNALAPPLICANTS ONLY and is pro rata to hours worked per week) Hours: Full time: 40 hours /week over five days (part time hours will be considered) Accountable to: Clinical Head of Primary and Community Care Reports to: Clinical Head of Primary andCommunity Care Base: Newfield House, VicarageLane Blackpool FY4 4EW Welcome to FCMS! We are looking for enthusiasticGPs to join our ever-expanding team. As a GP with FCMS you will provide excellentpatient care whilst playing an active role in clinical governance and trainingclinicians. We are ahigh-performance team with complimentary talents and skills, who consistentlyshow high levels of innovation, focusing on the best quality of care for ourpatients. We pride ourselves on an open and honest culture and show dedicationtowards peer support. Main duties of the job Forthis role the GP would work within in our Special Allocation Service which is aGP practice for Difficult to Dr patients and those with complex needs. This is a remote practice However, face toface appointments are undertaken in the patients community at a clinical venueor in our mobile clinical unit with a Patient Liaison Officer Present based ona risk assessment of the patients needs.The GP would also undertake telephone / video assessments forconsultations when appropriate. The post holder will work as part of amulti-disciplinary team of professional and administrative colleagues. As well asbroad clinical practice within supportive, dynamic teams, the post includesregular dedicated time for Continuing Professional Development and study leave.The post holder also has additionalresponsibilities: The rolewill provide additional mentorship and support to new and evolving roles in ourclinical workforce and to clinical trainees of all professions. The rolewill contribute to the Clinical Governance agenda within the specifiedlocation/Business Unit. The rolewill contribute to clinical innovation across the organisation. The rolewill contribute to clinical digital developments and integration across theorganisation. The rolewill play a pivotal part in developing partnerships with relevant stakeholderorganisations ensuring effective care pathways. About us The ethos of FCMS as a social enterprise, health andwellbeing services provider is to be passionate in its drive to ensure thatpatients and callers remain the central focus of all that it does. Coupled withexcellent and well-established clinical governance systems and extremelyeffective operational expertise, it has meant that the company has the abilityto strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we havea core team of highly trained individuals who can manage the needs of ourpatients and callers. Our staff are able to significantly improve the servicedelivery and user experience due to their considerable experience andcommitment to what they do. Come and be a part of our amazing team! We offer NHS Pension Cycle to Work Scheme Attendance Bonus Free Tea & Coffee Eye Care Contributions Job responsibilities The post holder will: Provide, as part of a core team of salaried GPs, Advanced Nurse Practitioners and other Clinicians, high quality clinical services to the populations we serve in line with local and national priorities. In general, the post holder will be expected to undertake all the normal duties and responsibilities associated with a GP working in a mainstream GP practice. Keep contemporaneous, accurate and legible records of all patient contacts and contribute to electronic data recording and audit as directed by the service. Contribute to evaluation/audit, significant event reporting and clinical standard setting within the service. Develop and encourage positive working relationships with local GP Practices, housing, social work, voluntary services, drug and alcohol, mental health, dental, secondary care and other appropriate services. Participate in organisational, operational and strategic planning where appropriate/required. Engage with continuing professional and personal development. Study leave will be provided per year, pro rata for CPD following discussion with Clinical Head of Primary and Community Care and Line Manager as part of the appraisal process. All study leave must be approved by the post holders line manager. Participate in Significant Event analysis. Support the Management team and Clinical Manager to ensure all service KPIs/targets are met and look for improvement over and above the set commissioned targets. Monitor and lead improvements to standards of care through supervision of practice, clinical audit, and evidence-based practice, teaching and supporting professional colleagues and providing skilled professional leadership. Contribute to the Clinical Governance agenda within the service by leading audit and research as part of the multi-disciplinary team within the area of expertise. This governance meeting would form part of the full-time hours The successful candidate would be expected to attend the internal Multi-Disciplinary Meeting once a month to discuss patients The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role. Identify any potential safeguarding issues, make appropriate referrals and ensure the safeguarding champion for Inclusion Health is aware Professional The post holder will: Ensure full accreditation and requirements of practice to include full registration with GMC license to practice, membership of an appropriate defence body and delivery of annual evidence for appraisal or accreditation purposes in keeping with national requirements. Demonstrate a commitment to lifelong learning and audit to ensure evidence based best practice. Attend training, professional meetings and organised events. Maintain high standards of cleanliness and hygiene at all times. Remain aware of and compliant with all Infection Prevention and Control guidelines. Work within the boundaries of your relevant professional Code of Conduct. Communication and working relationships Communicates effectively with other team members. Communicates effectively with patients and carers. Communicates effectively with other healthcare professionals. Take all appropriate steps to minimise conflict. Health and safety The post holder will: Comply with safety policies, procedures and guidelines for self and others. Comply with the organisations Business Continuity Plan. Refrain from the wilful misuse or interference with equipment provided in the interest of Health and Safety. Report as soon as is practically possible any hazards or defects. Report as soon as is practically possible accidents or untoward incidents and ensure appropriate incident reporting documentation is completed. Be actively involved as an appropriate departmental representative. Make effective use of training to maintain knowledge and skills. Physical effort and working conditions. The post holder will: Be responsible to ensure all aspects of the Manual Handling guidelines are followed, providing appropriate risk assessments. Be responsible for managing clinical care following required Policies and Procedures pertaining to bodily fluids, infection control and COSHH regulations resulting in frequent exposure to highly unpleasant working conditions. Be responsible for managing challenging situations and people, with some exposure to hazards, e.g., violent and abusive patients, child abuse, critically ill patients. Manage own time effectively within variable shift patterns. Most challenging part of the role: Ability to work under pressure in an ever changing, challenging specialist environment whilst maintaining excellent standards of patient care. Dealing with difficult situations and people by demonstrating and exercising critical thinking skills when faced with incomplete or lack of information or complexity. Manage patient and public expectations of the service within set national targets and time constraints. Manage effective change and development within clinical areas, maintaining highly specialised knowledge and competences. Any other duties considered relevant to the post and commensurate with the post holders grade and as agreed by their line manager. The main duties and responsibilities above are not exhaustive and should merely be regarded as a guide. These are subject to periodic review and may be amended to meet the changing needs of the service. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes. The job holder will be expected to conduct any reasonable activities according to the service needs at that time. Our key expectations are: Self-awareness Living authentically . click apply for full job details
Feb 17, 2026
Full time
Post: Salaried GP for Special Allocation Service(Compass Medical Practice) Pay: £54.00 per hour to£56.50 per hour depending on experience PLUS,a Golden Hello of £2.5k paid in two instalments over 6 months (this applies to EXTERNALAPPLICANTS ONLY and is pro rata to hours worked per week) Hours: Full time: 40 hours /week over five days (part time hours will be considered) Accountable to: Clinical Head of Primary and Community Care Reports to: Clinical Head of Primary andCommunity Care Base: Newfield House, VicarageLane Blackpool FY4 4EW Welcome to FCMS! We are looking for enthusiasticGPs to join our ever-expanding team. As a GP with FCMS you will provide excellentpatient care whilst playing an active role in clinical governance and trainingclinicians. We are ahigh-performance team with complimentary talents and skills, who consistentlyshow high levels of innovation, focusing on the best quality of care for ourpatients. We pride ourselves on an open and honest culture and show dedicationtowards peer support. Main duties of the job Forthis role the GP would work within in our Special Allocation Service which is aGP practice for Difficult to Dr patients and those with complex needs. This is a remote practice However, face toface appointments are undertaken in the patients community at a clinical venueor in our mobile clinical unit with a Patient Liaison Officer Present based ona risk assessment of the patients needs.The GP would also undertake telephone / video assessments forconsultations when appropriate. The post holder will work as part of amulti-disciplinary team of professional and administrative colleagues. As well asbroad clinical practice within supportive, dynamic teams, the post includesregular dedicated time for Continuing Professional Development and study leave.The post holder also has additionalresponsibilities: The rolewill provide additional mentorship and support to new and evolving roles in ourclinical workforce and to clinical trainees of all professions. The rolewill contribute to the Clinical Governance agenda within the specifiedlocation/Business Unit. The rolewill contribute to clinical innovation across the organisation. The rolewill contribute to clinical digital developments and integration across theorganisation. The rolewill play a pivotal part in developing partnerships with relevant stakeholderorganisations ensuring effective care pathways. About us The ethos of FCMS as a social enterprise, health andwellbeing services provider is to be passionate in its drive to ensure thatpatients and callers remain the central focus of all that it does. Coupled withexcellent and well-established clinical governance systems and extremelyeffective operational expertise, it has meant that the company has the abilityto strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we havea core team of highly trained individuals who can manage the needs of ourpatients and callers. Our staff are able to significantly improve the servicedelivery and user experience due to their considerable experience andcommitment to what they do. Come and be a part of our amazing team! We offer NHS Pension Cycle to Work Scheme Attendance Bonus Free Tea & Coffee Eye Care Contributions Job responsibilities The post holder will: Provide, as part of a core team of salaried GPs, Advanced Nurse Practitioners and other Clinicians, high quality clinical services to the populations we serve in line with local and national priorities. In general, the post holder will be expected to undertake all the normal duties and responsibilities associated with a GP working in a mainstream GP practice. Keep contemporaneous, accurate and legible records of all patient contacts and contribute to electronic data recording and audit as directed by the service. Contribute to evaluation/audit, significant event reporting and clinical standard setting within the service. Develop and encourage positive working relationships with local GP Practices, housing, social work, voluntary services, drug and alcohol, mental health, dental, secondary care and other appropriate services. Participate in organisational, operational and strategic planning where appropriate/required. Engage with continuing professional and personal development. Study leave will be provided per year, pro rata for CPD following discussion with Clinical Head of Primary and Community Care and Line Manager as part of the appraisal process. All study leave must be approved by the post holders line manager. Participate in Significant Event analysis. Support the Management team and Clinical Manager to ensure all service KPIs/targets are met and look for improvement over and above the set commissioned targets. Monitor and lead improvements to standards of care through supervision of practice, clinical audit, and evidence-based practice, teaching and supporting professional colleagues and providing skilled professional leadership. Contribute to the Clinical Governance agenda within the service by leading audit and research as part of the multi-disciplinary team within the area of expertise. This governance meeting would form part of the full-time hours The successful candidate would be expected to attend the internal Multi-Disciplinary Meeting once a month to discuss patients The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role. Identify any potential safeguarding issues, make appropriate referrals and ensure the safeguarding champion for Inclusion Health is aware Professional The post holder will: Ensure full accreditation and requirements of practice to include full registration with GMC license to practice, membership of an appropriate defence body and delivery of annual evidence for appraisal or accreditation purposes in keeping with national requirements. Demonstrate a commitment to lifelong learning and audit to ensure evidence based best practice. Attend training, professional meetings and organised events. Maintain high standards of cleanliness and hygiene at all times. Remain aware of and compliant with all Infection Prevention and Control guidelines. Work within the boundaries of your relevant professional Code of Conduct. Communication and working relationships Communicates effectively with other team members. Communicates effectively with patients and carers. Communicates effectively with other healthcare professionals. Take all appropriate steps to minimise conflict. Health and safety The post holder will: Comply with safety policies, procedures and guidelines for self and others. Comply with the organisations Business Continuity Plan. Refrain from the wilful misuse or interference with equipment provided in the interest of Health and Safety. Report as soon as is practically possible any hazards or defects. Report as soon as is practically possible accidents or untoward incidents and ensure appropriate incident reporting documentation is completed. Be actively involved as an appropriate departmental representative. Make effective use of training to maintain knowledge and skills. Physical effort and working conditions. The post holder will: Be responsible to ensure all aspects of the Manual Handling guidelines are followed, providing appropriate risk assessments. Be responsible for managing clinical care following required Policies and Procedures pertaining to bodily fluids, infection control and COSHH regulations resulting in frequent exposure to highly unpleasant working conditions. Be responsible for managing challenging situations and people, with some exposure to hazards, e.g., violent and abusive patients, child abuse, critically ill patients. Manage own time effectively within variable shift patterns. Most challenging part of the role: Ability to work under pressure in an ever changing, challenging specialist environment whilst maintaining excellent standards of patient care. Dealing with difficult situations and people by demonstrating and exercising critical thinking skills when faced with incomplete or lack of information or complexity. Manage patient and public expectations of the service within set national targets and time constraints. Manage effective change and development within clinical areas, maintaining highly specialised knowledge and competences. Any other duties considered relevant to the post and commensurate with the post holders grade and as agreed by their line manager. The main duties and responsibilities above are not exhaustive and should merely be regarded as a guide. These are subject to periodic review and may be amended to meet the changing needs of the service. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes. The job holder will be expected to conduct any reasonable activities according to the service needs at that time. Our key expectations are: Self-awareness Living authentically . click apply for full job details
The Portfolio Group
Supercoach Sales Trainer
The Portfolio Group Burbage, Leicestershire
Supercoach Sales Trainer Up to 30,000 plus up to 20,000 bonus Based in Hickley (onsite), occasional travel to Glasgow The Portfolio Group are working with an industry leading and award winning organisation who have been established in the market for over 80 years. This business provides a consultancy to small to medium enterprises. As a Supercoach Sales Trainer you will work with their telesales function to ensure everyone is maximising sales through training and coaching sessions. You will deliver a range of sales focused learning solutions to develop knowledge, skill and strengths of the sales team. You'll play a key role in shaping a high-performing, motivated telesales team. Working closely with the Head of Learning and Development, you'll deliver engaging, results-driven training programs that equip our sales teams with the skills and confidence to exceed expectations. As a Supercoach Sales Trainer you will; Deliver engaging induction and ongoing training for Telesales Executives across the Croner Group. Travel regularly to Glasgow to support and develop the sales team. Identify individual training needs and work with managers to boost performance. Maximize sales productivity through Salesforce training and best practice sharing. Design and update training materials in line with business goals. Maintain high training standards, ensuring all BSTs meet performance targets. Track training progress and review results monthly with leadership. Share best practices to drive a culture of coaching and continuous improvement. As a Supercoach Sales Trainer you will have; Proven success in a fast-paced, high-energy call centre environment. Experience training small to mid-sized sales teams (6-15 people). Strong ability to design and prepare engaging training materials. Skilled in 1:1 coaching and delivering constructive feedback. Proficient with CRM systems (Salesforce experience preferred). Excellent written and verbal communication skills. Deep understanding of the sales process with an engaging delivery style. 50666KAR INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Feb 17, 2026
Full time
Supercoach Sales Trainer Up to 30,000 plus up to 20,000 bonus Based in Hickley (onsite), occasional travel to Glasgow The Portfolio Group are working with an industry leading and award winning organisation who have been established in the market for over 80 years. This business provides a consultancy to small to medium enterprises. As a Supercoach Sales Trainer you will work with their telesales function to ensure everyone is maximising sales through training and coaching sessions. You will deliver a range of sales focused learning solutions to develop knowledge, skill and strengths of the sales team. You'll play a key role in shaping a high-performing, motivated telesales team. Working closely with the Head of Learning and Development, you'll deliver engaging, results-driven training programs that equip our sales teams with the skills and confidence to exceed expectations. As a Supercoach Sales Trainer you will; Deliver engaging induction and ongoing training for Telesales Executives across the Croner Group. Travel regularly to Glasgow to support and develop the sales team. Identify individual training needs and work with managers to boost performance. Maximize sales productivity through Salesforce training and best practice sharing. Design and update training materials in line with business goals. Maintain high training standards, ensuring all BSTs meet performance targets. Track training progress and review results monthly with leadership. Share best practices to drive a culture of coaching and continuous improvement. As a Supercoach Sales Trainer you will have; Proven success in a fast-paced, high-energy call centre environment. Experience training small to mid-sized sales teams (6-15 people). Strong ability to design and prepare engaging training materials. Skilled in 1:1 coaching and delivering constructive feedback. Proficient with CRM systems (Salesforce experience preferred). Excellent written and verbal communication skills. Deep understanding of the sales process with an engaging delivery style. 50666KAR INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
ARM
Manufacturing Controller
ARM Stevenage, Hertfordshire
Manufacturing Controller 12 month contract Based in Stevenage Offering 25.26ph Inside IR35 Do you have stores experience in a manufacturing environment? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Manufacturing Controller, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Stock control/storekeeping including shelf life control Loading the manufacturing cells with the requisite jobs in accordance with planned lead and cycle times, in order to comply with manufacturing programmes and delivery schedules Packing including the use of hand tools Receiving and issuing of tooling Updating computer records Kitting activity Loading and unloading of Lorries Your skillset may include: Experience in a stores environment or manufacturing control Attention to detail Work on own with minimal supervision Manual handling training Lifting & Slinging training (Including overhead cranes) ESD training PC skills, including EXCEL Fork lift truck licence Knowledge of Kanban and 2 bin systems Experience with an Enterprise Planning System e.g. SAP If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Manufacturing Controller 12 month contract Based in Stevenage Offering 25.26ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Feb 17, 2026
Contractor
Manufacturing Controller 12 month contract Based in Stevenage Offering 25.26ph Inside IR35 Do you have stores experience in a manufacturing environment? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Manufacturing Controller, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Stock control/storekeeping including shelf life control Loading the manufacturing cells with the requisite jobs in accordance with planned lead and cycle times, in order to comply with manufacturing programmes and delivery schedules Packing including the use of hand tools Receiving and issuing of tooling Updating computer records Kitting activity Loading and unloading of Lorries Your skillset may include: Experience in a stores environment or manufacturing control Attention to detail Work on own with minimal supervision Manual handling training Lifting & Slinging training (Including overhead cranes) ESD training PC skills, including EXCEL Fork lift truck licence Knowledge of Kanban and 2 bin systems Experience with an Enterprise Planning System e.g. SAP If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Manufacturing Controller 12 month contract Based in Stevenage Offering 25.26ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
S&P Global
Associate Director, Web Taxonomist
S&P Global
About the Role: Grade Level (for internal use): 11 The Team: The Web Taxonomist will be a key member of the Enterprise Marketing Strategy and Demand Generation team, supporting the execution of a consistent enterprise-wide digital experience. Reporting to the Director of Digital Acquisition who has responsibility across paid media and search engine optimization, this role plays a crucial part in organizing and optimizing web content across S&P Global's corporate and divisional sites to ensure consistency, discoverability, and user-centric navigation. Working closely with content owners, SEO leads, UX designers, and technical teams, the Web Taxonomist will enable a more effective and scalable web experience for customers. The Impact This role is instrumental in bringing order and clarity to a complex and expansive content ecosystem. By creating and maintaining robust taxonomies and metadata structures, the Web Taxonomist ensures that content across corporate and divisions is easy to find, contextually relevant, and aligned with user intent. Their work directly supports customer journey optimization, content personalization, and search performance, thereby improving engagement and conversion. Responsibilities Develop and maintain a centralized taxonomy and metadata schema for S&P Global's enterprise web properties. Conduct audits of existing site structures and content groupings to identify inconsistencies and opportunities for enhancement. Partner with UX, SEO, content, and technical teams to ensure taxonomy supports business goals, user experience, and search optimization. Support the development of tagging frameworks for Adobe Experience Manager (AEM), Adobe Target, and personalization tools. Serve as a subject matter expert in organizing content by audience, topic, industry, and solution areas. Collaborate with global divisional teams to align taxonomy standards while accommodating unique business needs. Maintain documentation and training materials to promote adoption of taxonomy standards. Provide ongoing governance and quality control to ensure metadata integrity and consistency. What We're Looking For: Basic Required Qualifications: Education: Bachelor's degree in library science, Information Architecture, Digital Marketing, or a related field 5-7+ years of experience in taxonomy design, metadata strategy, or content architecture in a large digital environment Familiarity with enterprise content management systems (preferably AEM), tagging tools, and digital asset management systems Understanding of SEO, UX design principles, and accessibility standards Strong communication and stakeholder engagement skills in a global organization. Additional Preferred Qualifications: Experience in B2B marketing or content-heavy organizations Background in web content strategy or digital operations Exposure to Adobe Target, Adobe Analytics, and audience segmentation tools What's In It for You? Structure: Shape how content is categorized and discovered across a global digital ecosystem. Impact: Enhance personalization, engagement, and findability across four business divisions. Collaboration: Work with UX, SEO, content, and engineering teams to deliver better experiences. Growth: Advance your career in a role that sits at the intersection of content, user experience, and enterprise strategy. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it, we are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here () . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster () describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID: 316417 Posted On: 2025-11-24 Location: London, United Kingdom
Feb 17, 2026
Full time
About the Role: Grade Level (for internal use): 11 The Team: The Web Taxonomist will be a key member of the Enterprise Marketing Strategy and Demand Generation team, supporting the execution of a consistent enterprise-wide digital experience. Reporting to the Director of Digital Acquisition who has responsibility across paid media and search engine optimization, this role plays a crucial part in organizing and optimizing web content across S&P Global's corporate and divisional sites to ensure consistency, discoverability, and user-centric navigation. Working closely with content owners, SEO leads, UX designers, and technical teams, the Web Taxonomist will enable a more effective and scalable web experience for customers. The Impact This role is instrumental in bringing order and clarity to a complex and expansive content ecosystem. By creating and maintaining robust taxonomies and metadata structures, the Web Taxonomist ensures that content across corporate and divisions is easy to find, contextually relevant, and aligned with user intent. Their work directly supports customer journey optimization, content personalization, and search performance, thereby improving engagement and conversion. Responsibilities Develop and maintain a centralized taxonomy and metadata schema for S&P Global's enterprise web properties. Conduct audits of existing site structures and content groupings to identify inconsistencies and opportunities for enhancement. Partner with UX, SEO, content, and technical teams to ensure taxonomy supports business goals, user experience, and search optimization. Support the development of tagging frameworks for Adobe Experience Manager (AEM), Adobe Target, and personalization tools. Serve as a subject matter expert in organizing content by audience, topic, industry, and solution areas. Collaborate with global divisional teams to align taxonomy standards while accommodating unique business needs. Maintain documentation and training materials to promote adoption of taxonomy standards. Provide ongoing governance and quality control to ensure metadata integrity and consistency. What We're Looking For: Basic Required Qualifications: Education: Bachelor's degree in library science, Information Architecture, Digital Marketing, or a related field 5-7+ years of experience in taxonomy design, metadata strategy, or content architecture in a large digital environment Familiarity with enterprise content management systems (preferably AEM), tagging tools, and digital asset management systems Understanding of SEO, UX design principles, and accessibility standards Strong communication and stakeholder engagement skills in a global organization. Additional Preferred Qualifications: Experience in B2B marketing or content-heavy organizations Background in web content strategy or digital operations Exposure to Adobe Target, Adobe Analytics, and audience segmentation tools What's In It for You? Structure: Shape how content is categorized and discovered across a global digital ecosystem. Impact: Enhance personalization, engagement, and findability across four business divisions. Collaboration: Work with UX, SEO, content, and engineering teams to deliver better experiences. Growth: Advance your career in a role that sits at the intersection of content, user experience, and enterprise strategy. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it, we are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here () . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster () describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID: 316417 Posted On: 2025-11-24 Location: London, United Kingdom
Lead Customer Success Manager
Sylvera Ltd.
What is Sylvera anyway? Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our mission is to incentivize investment in real climate action. Purchasing carbon credits and CDR through the carbon markets is one of the most established and scalable ways to channel finance to effective climate solutions and work toward societal net zero. Unfortunately, the carbon markets were plagued with mistrust and a lack of effectiveness since they've emerged - until Sylvera. To help organizations ensure they're making the most effective investments, Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our data and software independently and accurately validates the impact of carbon projects that capture, remove, or avoid emission whether they are up and running, or in development. Our data and tools allow users to optimise both the climate and economic performance of projects as well as understand the past and future of the market. With Sylvera, businesses, governments and developers can confidently invest in, benchmark, deliver, and report real climate impact. Our team is made up of leading minds in climate change from science to policy, finance, and carbon markets. We work in partnership with scientific organizations, universities, governments, and think tanks to develop and implement rigorous and holistic project assessment methodologies, leveraging the latest technology. We also partner with actors and institutions across the whole market to make data higher quality, more standard and more accessible. Founded in 2020, Sylvera has 130+ employees globally with offices in London, New York, and Singapore. We've raised over $96 million from leading investors like Fidelity, Balderton Capital, Index Ventures, and Insight Partners to date. What will I be doing? We're looking for a mission-driven Lead Customer Success Manager to join our commercial leadership team. This role will be responsible for setting and leading execution of the global Customer Success strategy while personally owning a portfolio of our most strategic enterprise relationships. This is a senior, hands-on role in a fast-moving environment that demands strong commercial judgement, mental agility, and the confidence to independently own and grow high-value customer partnerships. You will work closely with cross-functional internal business partners to build trusted, long-term relationships with key enterprise accounts from day one, ensuring customers realise sustained value from Sylvera's platform. Own and evolve the global Customer Success function, setting strategy, operating cadence, and best practices as we scale. Lead a geographically diverse team of global CSMs. Act as executive sponsor and lead customer success interface for a set of strategic enterprise customers, managing relationships end-to-end from onboarding through renewal and expansion. Drive successful customer onboarding and ongoing engagement, ensuring strong adoption and measurable outcomes across Sylvera's products and services. Serve as a product ambassador and trusted advisor, guiding enterprise customers on our full product suite and identifying opportunities for expansion. Partner closely with Sales leadership to secure renewals and expansions on healthy commercial terms. Represent the voice of the customer internally, feeding insights into Product and Commercial strategy. Ownership of global book of business including revenue, retention, and delivery against customer goals. We're looking for someone who: Is a self-starter who thrives in ambiguity and fast-changing environments, ideally with experience in early-stage or scaling startups. Has 6+ years' experience working with large enterprise customers in a commercially-oriented role. Has managed teams before, but is willing to roll up their sleeves and interface with customers. Is comfortable building or deepening complex subject matter expertise on the carbon markets in order to be seen as an expert for our most strategic accounts across governments and multinational corporations. Partners effectively with Senior Director and VP-level stakeholders, with occasional exposure to C-suite executives. Brings relevant experience from Customer Success, Account Management, Consulting, or Advisory roles within a data-driven SaaS environment. Is open to occasional business travel (up to 10%). Has owned or contributed meaningfully to commercial outcomes focused on retention and expansion. We'd love to hear why you're excited about joining us and building your expertise in the climate space. If you'd like, feel free to include a cover letter - we always read them! We'd like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Benefits Equity in a rapidly growing startup Unlimited annual leave - and encouragement to actually use it! 4 weeks/year work from anywhere Enhanced parental leave Up to 20 days paid sick leave Office bar tab once a month Weekly drinks in the office Catered lunch once a month in office Monthly Deliveroo allowance once a month Location London. We work flexibly but encourage people to come to the office regularly, especially for 1-2-1, retros and divisional meetings. Our Values Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures. Stay curious: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Do what's right - even when it's hard: We keep our focus on the long-term, even if that means short-term challenges. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long-run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Equal employment opportunity Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI note-takers We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background).
Feb 16, 2026
Full time
What is Sylvera anyway? Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our mission is to incentivize investment in real climate action. Purchasing carbon credits and CDR through the carbon markets is one of the most established and scalable ways to channel finance to effective climate solutions and work toward societal net zero. Unfortunately, the carbon markets were plagued with mistrust and a lack of effectiveness since they've emerged - until Sylvera. To help organizations ensure they're making the most effective investments, Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our data and software independently and accurately validates the impact of carbon projects that capture, remove, or avoid emission whether they are up and running, or in development. Our data and tools allow users to optimise both the climate and economic performance of projects as well as understand the past and future of the market. With Sylvera, businesses, governments and developers can confidently invest in, benchmark, deliver, and report real climate impact. Our team is made up of leading minds in climate change from science to policy, finance, and carbon markets. We work in partnership with scientific organizations, universities, governments, and think tanks to develop and implement rigorous and holistic project assessment methodologies, leveraging the latest technology. We also partner with actors and institutions across the whole market to make data higher quality, more standard and more accessible. Founded in 2020, Sylvera has 130+ employees globally with offices in London, New York, and Singapore. We've raised over $96 million from leading investors like Fidelity, Balderton Capital, Index Ventures, and Insight Partners to date. What will I be doing? We're looking for a mission-driven Lead Customer Success Manager to join our commercial leadership team. This role will be responsible for setting and leading execution of the global Customer Success strategy while personally owning a portfolio of our most strategic enterprise relationships. This is a senior, hands-on role in a fast-moving environment that demands strong commercial judgement, mental agility, and the confidence to independently own and grow high-value customer partnerships. You will work closely with cross-functional internal business partners to build trusted, long-term relationships with key enterprise accounts from day one, ensuring customers realise sustained value from Sylvera's platform. Own and evolve the global Customer Success function, setting strategy, operating cadence, and best practices as we scale. Lead a geographically diverse team of global CSMs. Act as executive sponsor and lead customer success interface for a set of strategic enterprise customers, managing relationships end-to-end from onboarding through renewal and expansion. Drive successful customer onboarding and ongoing engagement, ensuring strong adoption and measurable outcomes across Sylvera's products and services. Serve as a product ambassador and trusted advisor, guiding enterprise customers on our full product suite and identifying opportunities for expansion. Partner closely with Sales leadership to secure renewals and expansions on healthy commercial terms. Represent the voice of the customer internally, feeding insights into Product and Commercial strategy. Ownership of global book of business including revenue, retention, and delivery against customer goals. We're looking for someone who: Is a self-starter who thrives in ambiguity and fast-changing environments, ideally with experience in early-stage or scaling startups. Has 6+ years' experience working with large enterprise customers in a commercially-oriented role. Has managed teams before, but is willing to roll up their sleeves and interface with customers. Is comfortable building or deepening complex subject matter expertise on the carbon markets in order to be seen as an expert for our most strategic accounts across governments and multinational corporations. Partners effectively with Senior Director and VP-level stakeholders, with occasional exposure to C-suite executives. Brings relevant experience from Customer Success, Account Management, Consulting, or Advisory roles within a data-driven SaaS environment. Is open to occasional business travel (up to 10%). Has owned or contributed meaningfully to commercial outcomes focused on retention and expansion. We'd love to hear why you're excited about joining us and building your expertise in the climate space. If you'd like, feel free to include a cover letter - we always read them! We'd like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Benefits Equity in a rapidly growing startup Unlimited annual leave - and encouragement to actually use it! 4 weeks/year work from anywhere Enhanced parental leave Up to 20 days paid sick leave Office bar tab once a month Weekly drinks in the office Catered lunch once a month in office Monthly Deliveroo allowance once a month Location London. We work flexibly but encourage people to come to the office regularly, especially for 1-2-1, retros and divisional meetings. Our Values Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures. Stay curious: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Do what's right - even when it's hard: We keep our focus on the long-term, even if that means short-term challenges. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long-run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Equal employment opportunity Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI note-takers We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background).
Product Owner
Send
You'll report to: We're hiring two Product Owners - one reporting to James Bearne (Product Manager) and the other to Adam Knight (Head of Product). Team: Product Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £75,000 - £82,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Product Owner Role This is a technically minded Product Owner role, working closely with engineering teams and business stakeholders to deliver high-quality, scalable product capabilities. While our platform operates in the insurance space, deep insurance experience is not required - what matters most is your ability to understand complex systems, make sound product decisions, and translate technical and business needs into clear, valuable outcomes. You'll be supported by experienced insurance subject matter experts as you build domain knowledge. You'll own product and technical requirements end-to-end, balancing feature delivery with platform sustainability, performance, and scalability. Using product metrics and close collaboration with stakeholders, you'll help prioritise work that delivers genuine value to customers while supporting Send's growth as a fast scaling Insurtech. If you're a Product Owner who enjoys working on technically complex products, collaborating deeply with engineers, and having real influence over how a platform evolves, this role offers the opportunity to do exactly that - with plenty of room to learn and grow along the way. About Send We are the leading insurance platform, trusted by world class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose built for multi operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story: We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Product Owner Technical Product Ownership Make informed decisions on scope, trade offs, and release planning in collaboration with stakeholders and development teams. Monitor product metrics and KPIs to assess value delivery and guide future priorities. Evaluate and prioritise technical debt alongside feature development, balancing short term delivery with long term platform sustainability. Define non functional requirements, with a focus on scalability, performance, and capacity. Assess technical feasibility and complexity of proposed features, including dependencies on platform capabilities, third party services, and system integrations. Participate in technical design reviews and architecture discussions to ensure alignment between business requirements and technical implementation. Conduct impact analysis for proposed changes in collaboration with the development team. Champion engineering best practices, including automated testing strategies, code quality standards, and documenting requirements. Take ownership and accountability for technical and feature requirements. Business Analysis Create comprehensive process flows, use cases, user stories, data models, and system integration specifications. Perform gap analysis between current and future state to identify opportunities for process and system improvements. Translate complex business and technical requirements into clear, testable user stories with well defined acceptance criteria. Validate solutions against business requirements throughout the development lifecycle. Investigate and analyse specialist insurance practices, including underwriting processes, claims handling, rating/pricing, and policy administration. Communicate specialist insurance workflows and business logic clearly to development teams. Stakeholder Management Build and maintain strong relationships with business stakeholders and delivery partners, understanding their needs and managing expectations. Facilitate requirements workshops, backlog refinement sessions, and stakeholder demonstrations. Collaborate with insurance subject matter experts, actuaries, and underwriters to capture specialised knowledge and ensure accurate representation in technical solutions. The Skills and Experience Needed for the Product Owner Role Proven experience as a Product Owner or Senior Business Analyst working within a SaaS or platform led technology environment, ideally in a scale up or complex enterprise setting, with experience working in insurance, financial services, or other regulated industries. Strong ability to own and prioritise product scope, making informed trade offs across features, technical debt, and release planning in collaboration with engineering and business stakeholders. Experience working closely with engineering teams, with the confidence to assess technical feasibility, complexity, dependencies, and non functional requirements including performance, scalability, and reliability. Demonstrated capability in balancing short term delivery with long term platform sustainability, including evaluating and prioritising technical debt. Experience defining and maintaining clear, high quality requirements, including user stories, acceptance criteria, process flows, data models, and system integration specifications. Strong analytical skills, with experience conducting impact analysis, gap analysis, and feasibility assessments to support product and delivery decisions. Ability to translate complex business and technical concepts into clear, actionable requirements that development teams can implement and test effectively. Comfortable participating in technical design reviews and architecture discussions, ensuring alignment between business outcomes and technical implementation. Experience monitoring and using product metrics and KPIs to assess value delivery and inform prioritisation decisions. Strong understanding of Agile delivery practices, including backlog management, refinement sessions, sprint ceremonies, and stakeholder demos. Excellent stakeholder management skills, with experience building trusted relationships, facilitating workshops, and managing expectations across business, technical, and delivery partners. A structured, detail oriented mindset combined with a pragmatic, outcome focused approach to problem solving. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays . click apply for full job details
Feb 16, 2026
Full time
You'll report to: We're hiring two Product Owners - one reporting to James Bearne (Product Manager) and the other to Adam Knight (Head of Product). Team: Product Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £75,000 - £82,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Product Owner Role This is a technically minded Product Owner role, working closely with engineering teams and business stakeholders to deliver high-quality, scalable product capabilities. While our platform operates in the insurance space, deep insurance experience is not required - what matters most is your ability to understand complex systems, make sound product decisions, and translate technical and business needs into clear, valuable outcomes. You'll be supported by experienced insurance subject matter experts as you build domain knowledge. You'll own product and technical requirements end-to-end, balancing feature delivery with platform sustainability, performance, and scalability. Using product metrics and close collaboration with stakeholders, you'll help prioritise work that delivers genuine value to customers while supporting Send's growth as a fast scaling Insurtech. If you're a Product Owner who enjoys working on technically complex products, collaborating deeply with engineers, and having real influence over how a platform evolves, this role offers the opportunity to do exactly that - with plenty of room to learn and grow along the way. About Send We are the leading insurance platform, trusted by world class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose built for multi operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story: We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Product Owner Technical Product Ownership Make informed decisions on scope, trade offs, and release planning in collaboration with stakeholders and development teams. Monitor product metrics and KPIs to assess value delivery and guide future priorities. Evaluate and prioritise technical debt alongside feature development, balancing short term delivery with long term platform sustainability. Define non functional requirements, with a focus on scalability, performance, and capacity. Assess technical feasibility and complexity of proposed features, including dependencies on platform capabilities, third party services, and system integrations. Participate in technical design reviews and architecture discussions to ensure alignment between business requirements and technical implementation. Conduct impact analysis for proposed changes in collaboration with the development team. Champion engineering best practices, including automated testing strategies, code quality standards, and documenting requirements. Take ownership and accountability for technical and feature requirements. Business Analysis Create comprehensive process flows, use cases, user stories, data models, and system integration specifications. Perform gap analysis between current and future state to identify opportunities for process and system improvements. Translate complex business and technical requirements into clear, testable user stories with well defined acceptance criteria. Validate solutions against business requirements throughout the development lifecycle. Investigate and analyse specialist insurance practices, including underwriting processes, claims handling, rating/pricing, and policy administration. Communicate specialist insurance workflows and business logic clearly to development teams. Stakeholder Management Build and maintain strong relationships with business stakeholders and delivery partners, understanding their needs and managing expectations. Facilitate requirements workshops, backlog refinement sessions, and stakeholder demonstrations. Collaborate with insurance subject matter experts, actuaries, and underwriters to capture specialised knowledge and ensure accurate representation in technical solutions. The Skills and Experience Needed for the Product Owner Role Proven experience as a Product Owner or Senior Business Analyst working within a SaaS or platform led technology environment, ideally in a scale up or complex enterprise setting, with experience working in insurance, financial services, or other regulated industries. Strong ability to own and prioritise product scope, making informed trade offs across features, technical debt, and release planning in collaboration with engineering and business stakeholders. Experience working closely with engineering teams, with the confidence to assess technical feasibility, complexity, dependencies, and non functional requirements including performance, scalability, and reliability. Demonstrated capability in balancing short term delivery with long term platform sustainability, including evaluating and prioritising technical debt. Experience defining and maintaining clear, high quality requirements, including user stories, acceptance criteria, process flows, data models, and system integration specifications. Strong analytical skills, with experience conducting impact analysis, gap analysis, and feasibility assessments to support product and delivery decisions. Ability to translate complex business and technical concepts into clear, actionable requirements that development teams can implement and test effectively. Comfortable participating in technical design reviews and architecture discussions, ensuring alignment between business outcomes and technical implementation. Experience monitoring and using product metrics and KPIs to assess value delivery and inform prioritisation decisions. Strong understanding of Agile delivery practices, including backlog management, refinement sessions, sprint ceremonies, and stakeholder demos. Excellent stakeholder management skills, with experience building trusted relationships, facilitating workshops, and managing expectations across business, technical, and delivery partners. A structured, detail oriented mindset combined with a pragmatic, outcome focused approach to problem solving. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays . click apply for full job details
Head of Client Solutions InPost UK Offices Commercial InPost London Office Great Titchfield St
InPost Ltd.
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Head of Client Solutions to join our Commercial team! Our mission? To switch up the status quo and become the UK's leading out of home business. With a fast growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top notch experts in e commerce, technology, scale up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. Head of Client Solutions We're looking for an experienced, commercially aware and technically credible leader to scale our Client Solutions function. This is a pivotal role at the centre of merchant onboarding, technical integrations, checkout experience and operational readiness. You'll lead a high performing team responsible for delivering seamless, end to end merchant launches - ensuring every integration is robust, every configuration is accurate, and every go live sets the merchant up for long term success. If you thrive in fast paced, scaling environments and enjoy joining the dots across Product, Tech, Sales and Operations, this is an opportunity to shape a function that directly impacts growth, customer experience and platform integrity. What You'll Own Leadership & Function Build Lead and develop the Client Solutions team across onboarding, integrations and customer operations Define structure, standards and ways of working that drive consistency and accountability Build scalable processes, governance and documentation as we grow Drive improvements in time to launch and onboarding quality End to End Merchant Launch Excellence Own onboarding strategy across enterprise, mid market and SME merchants Oversee discovery, solution design, build, testing, launch and hypercare Ensure cross functional readiness across Product, Tech, Ops, Finance, Marketing and Sales Create clear visibility of onboarding performance, risks and delivery standards Technical & Integration Authority Act as SME across APIs, ecommerce platforms, plugins, data flows and system behaviour Serve as senior escalation point for complex integrations and technical challenges Ensure configuration accuracy across account setup, tracking, reporting and operational workflows Guide merchants and partners on best practice technical implementation Checkout & Customer Experience Shape best in class checkout journeys and UX standards Improve customer experience through smarter configuration, logic and communication flows Act as the voice of the customer, influencing product roadmap and scalable capability Ecosystem & Operational Alignment Lead marketplace and partner enablement across key ecommerce and logistics platforms Ensure operational configuration is aligned across routing, restricted goods and partner integrations Maintain end to end data integrity across onboarding and platform workflows What You'll Bring Significant experience leading Client Solutions, Onboarding, Technical Implementation or Customer Operations teams in ecommerce, logistics or high growth tech Deep understanding of APIs, integrations, ecommerce platforms and system configuration Proven experience managing full lifecycle merchant or platform launches Strong cross functional leadership and stakeholder influence at senior level A track record of building scalable frameworks, documentation and onboarding standards A curious, resilient and solutions focused mindset, comfortable navigating ambiguity This is a rare opportunity to shape how merchants integrate, launch and scale with us - building a function that sits at the heart of customer experience, product delivery and operational excellence. If you're excited by complexity, ownership and impact at scale, we'd love to hear from you. Perks of the job! Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community. Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office. Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Feb 15, 2026
Full time
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Head of Client Solutions to join our Commercial team! Our mission? To switch up the status quo and become the UK's leading out of home business. With a fast growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top notch experts in e commerce, technology, scale up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. Head of Client Solutions We're looking for an experienced, commercially aware and technically credible leader to scale our Client Solutions function. This is a pivotal role at the centre of merchant onboarding, technical integrations, checkout experience and operational readiness. You'll lead a high performing team responsible for delivering seamless, end to end merchant launches - ensuring every integration is robust, every configuration is accurate, and every go live sets the merchant up for long term success. If you thrive in fast paced, scaling environments and enjoy joining the dots across Product, Tech, Sales and Operations, this is an opportunity to shape a function that directly impacts growth, customer experience and platform integrity. What You'll Own Leadership & Function Build Lead and develop the Client Solutions team across onboarding, integrations and customer operations Define structure, standards and ways of working that drive consistency and accountability Build scalable processes, governance and documentation as we grow Drive improvements in time to launch and onboarding quality End to End Merchant Launch Excellence Own onboarding strategy across enterprise, mid market and SME merchants Oversee discovery, solution design, build, testing, launch and hypercare Ensure cross functional readiness across Product, Tech, Ops, Finance, Marketing and Sales Create clear visibility of onboarding performance, risks and delivery standards Technical & Integration Authority Act as SME across APIs, ecommerce platforms, plugins, data flows and system behaviour Serve as senior escalation point for complex integrations and technical challenges Ensure configuration accuracy across account setup, tracking, reporting and operational workflows Guide merchants and partners on best practice technical implementation Checkout & Customer Experience Shape best in class checkout journeys and UX standards Improve customer experience through smarter configuration, logic and communication flows Act as the voice of the customer, influencing product roadmap and scalable capability Ecosystem & Operational Alignment Lead marketplace and partner enablement across key ecommerce and logistics platforms Ensure operational configuration is aligned across routing, restricted goods and partner integrations Maintain end to end data integrity across onboarding and platform workflows What You'll Bring Significant experience leading Client Solutions, Onboarding, Technical Implementation or Customer Operations teams in ecommerce, logistics or high growth tech Deep understanding of APIs, integrations, ecommerce platforms and system configuration Proven experience managing full lifecycle merchant or platform launches Strong cross functional leadership and stakeholder influence at senior level A track record of building scalable frameworks, documentation and onboarding standards A curious, resilient and solutions focused mindset, comfortable navigating ambiguity This is a rare opportunity to shape how merchants integrate, launch and scale with us - building a function that sits at the heart of customer experience, product delivery and operational excellence. If you're excited by complexity, ownership and impact at scale, we'd love to hear from you. Perks of the job! Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community. Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office. Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Head of Products - Tagetik
WeAreTechWomen Welwyn Garden City, Hertfordshire
As the Head of Products - Tagetik, you'll lead our Tagetik Product Management team and set the strategic direction for our enterprise planning and financial solutions. You'll drive the long term roadmap, champion user centred design, promote a test and learn culture, and deliver products that support our wider Security of Supply strategy. This is a senior leadership role where you'll draw on deep domain knowledge, strong stakeholder influence, and a passion for solving complex challenges with scalable, value led solutions. Lead product vision and strategy Shape and evolve the long term vision for our Tagetik product suite. Align product plans with our Security of Supply strategy and wider business priorities. Translate customer, market, and business insights into actionable product roadmaps. Deliver measurable value Champion a value first mindset across the portfolio. Define and track OKRs and KPIs to measure success. Continuously evaluate product performance and outcomes. Put users at the heart of decisions Develop a deep understanding of user needs, journeys, and pain points. Use insight to validate ideas, prioritise work, and guide product decisions. Foster innovation and rapid experimentation Lead a fail fast, learn fast culture. Encourage teams to test hypotheses, validate assumptions early, and iterate quickly. Stay ahead of the market Keep across market trends and competitive insights. Use research to guide product direction and future bets. Drive execution and delivery Turn strategy into structured backlogs and clear delivery plans. Lead sprint planning, backlog prioritisation, and cross functional collaboration. Balance trade offs and resolve issues Make informed prioritisation decisions. Oversee live issues to ensure product stability, quality, and customer satisfaction. Collaborate and influence Work closely with engineering, IT, finance, and senior leadership to create shared ownership. Influence without authority and build strong, trusting partnerships. Build and scale great teams Recruit, develop, and inspire a high performing team of Product Managers. Ensure the team has the right capabilities and capacity for future needs. Coach and support talent Provide continuous feedback, carry out performance reviews, and invest in career development. Create an environment where colleagues feel empowered and able to grow. Essential experience Proven leadership across the full product lifecycle for Tagetik or similar EPM/Planning tools. Strong Planning & Budgeting domain expertise, ideally with CA/CMA/MBA (Finance). Experience, including deep hands on work with EPM platforms (Tagetik strongly preferred). Experience running requirement gathering workshops and translating insights into product requirements. Strong background in Agile ways of working. Ability to influence senior stakeholders across finance, tax, IT, engineering, and business teams. Confident leadership and clear, inclusive communication. Understanding of retail business drivers, commercial metrics, and performance indicators. Nice to have Experience applying discovery frameworks like Triple Diamond. Strong customer insight interpretation skills. Hands on experience with tools such as Aha! Experience partnering with data science and engineering teams. Knowledge of UX/UI principles and enterprise tech stacks. Familiarity with Agile methodologies, OKRs, and data led prioritisation. Capacity planning and resource forecasting experience. Strong decision making capabilities, including balancing innovation with technical debt. Understanding of large scale systems, performance engineering, and data platforms. Demonstrated success in building and growing high performing teams. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full time & part time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
Feb 15, 2026
Full time
As the Head of Products - Tagetik, you'll lead our Tagetik Product Management team and set the strategic direction for our enterprise planning and financial solutions. You'll drive the long term roadmap, champion user centred design, promote a test and learn culture, and deliver products that support our wider Security of Supply strategy. This is a senior leadership role where you'll draw on deep domain knowledge, strong stakeholder influence, and a passion for solving complex challenges with scalable, value led solutions. Lead product vision and strategy Shape and evolve the long term vision for our Tagetik product suite. Align product plans with our Security of Supply strategy and wider business priorities. Translate customer, market, and business insights into actionable product roadmaps. Deliver measurable value Champion a value first mindset across the portfolio. Define and track OKRs and KPIs to measure success. Continuously evaluate product performance and outcomes. Put users at the heart of decisions Develop a deep understanding of user needs, journeys, and pain points. Use insight to validate ideas, prioritise work, and guide product decisions. Foster innovation and rapid experimentation Lead a fail fast, learn fast culture. Encourage teams to test hypotheses, validate assumptions early, and iterate quickly. Stay ahead of the market Keep across market trends and competitive insights. Use research to guide product direction and future bets. Drive execution and delivery Turn strategy into structured backlogs and clear delivery plans. Lead sprint planning, backlog prioritisation, and cross functional collaboration. Balance trade offs and resolve issues Make informed prioritisation decisions. Oversee live issues to ensure product stability, quality, and customer satisfaction. Collaborate and influence Work closely with engineering, IT, finance, and senior leadership to create shared ownership. Influence without authority and build strong, trusting partnerships. Build and scale great teams Recruit, develop, and inspire a high performing team of Product Managers. Ensure the team has the right capabilities and capacity for future needs. Coach and support talent Provide continuous feedback, carry out performance reviews, and invest in career development. Create an environment where colleagues feel empowered and able to grow. Essential experience Proven leadership across the full product lifecycle for Tagetik or similar EPM/Planning tools. Strong Planning & Budgeting domain expertise, ideally with CA/CMA/MBA (Finance). Experience, including deep hands on work with EPM platforms (Tagetik strongly preferred). Experience running requirement gathering workshops and translating insights into product requirements. Strong background in Agile ways of working. Ability to influence senior stakeholders across finance, tax, IT, engineering, and business teams. Confident leadership and clear, inclusive communication. Understanding of retail business drivers, commercial metrics, and performance indicators. Nice to have Experience applying discovery frameworks like Triple Diamond. Strong customer insight interpretation skills. Hands on experience with tools such as Aha! Experience partnering with data science and engineering teams. Knowledge of UX/UI principles and enterprise tech stacks. Familiarity with Agile methodologies, OKRs, and data led prioritisation. Capacity planning and resource forecasting experience. Strong decision making capabilities, including balancing innovation with technical debt. Understanding of large scale systems, performance engineering, and data platforms. Demonstrated success in building and growing high performing teams. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full time & part time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
London Stock Exchange Group
Director, Change Communications, Product-led transformation
London Stock Exchange Group
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.This role leads strategic change communications to support and embed a product-led way of working across LSEG. This person will develop and deliver an enterprise-wide change communications strategy enabling colleagues to understand, embrace and use product-led principles across LSEG. They will lead for simplicity, build engaging and simple communications and develop governance to ensure consistency across all product-led communication. This position is a Fixed term contract for a year Role Summary This role will develop and implement change communications for one of LSEG's most critical priorities, aligning plans across the firm following LSEG's change communication framework. They'll partner with the transformation team and other business leaders to diagnose change communication needs providing strategic engagement advice where needed. It will suit an experienced internal comms or change comms professional who is outcome-focused, fresh in thinking and great at making complex concepts simple. An outstanding partner, they'll work at pace, uphold strong communications governance and navigate conflicting priorities with confidence. What You'll be doing Provide oversight and direction on all Product-Led communications, driving consistency and alignment across Divisions and Functions through creation of toolkits and messaging guides. Lead the development of high-impact communications that deliver clear business outcomes . Collaborate with internal teams including the Transformation team, relevant Leadership Teams, Communications, Marketing and People teams to deliver consistently with impact Set a framework to measure the impact of communications and recommendations Lead the development of high-quality and high-impact communications that deliver clear outcomes against business priorities Advocate for the benefits of change and transformation and ensures all change comms plans align to the overarching transformation narrative. What Success Looks like A clear and consistent product-led narrative embedded across all internal communication channels, including talking points for leaders High levels of employee understanding of product-led principles, measured through surveys and feedback Communications that are open, transparent and delivered on time, with measurable outcomes supporting adoption and cultural change. Recognised for quality strategic advice and effective communication outcomes by senior and programme leaders. What You'll Bring A track record of creating simple and clear messaging, making relevant for diverse personas. A natural connector, with ability to join the dots quickly Critical thinking, prioritisation and delivery of excellence. Strong stakeholder management and influencing skills at senior levels. Expertise in change communications and organisational transformation. Strong proficiency in digital channels and compelling content creation. Collaborative attitude and passion for driving cultural change. What You'll get in return A unique opportunity to lead and influence communications for a major organisational shift, working with senior leaders and a global team.We value flexibility and are open to discussing work arrangements that support you to thrive. Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering
Feb 15, 2026
Full time
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.This role leads strategic change communications to support and embed a product-led way of working across LSEG. This person will develop and deliver an enterprise-wide change communications strategy enabling colleagues to understand, embrace and use product-led principles across LSEG. They will lead for simplicity, build engaging and simple communications and develop governance to ensure consistency across all product-led communication. This position is a Fixed term contract for a year Role Summary This role will develop and implement change communications for one of LSEG's most critical priorities, aligning plans across the firm following LSEG's change communication framework. They'll partner with the transformation team and other business leaders to diagnose change communication needs providing strategic engagement advice where needed. It will suit an experienced internal comms or change comms professional who is outcome-focused, fresh in thinking and great at making complex concepts simple. An outstanding partner, they'll work at pace, uphold strong communications governance and navigate conflicting priorities with confidence. What You'll be doing Provide oversight and direction on all Product-Led communications, driving consistency and alignment across Divisions and Functions through creation of toolkits and messaging guides. Lead the development of high-impact communications that deliver clear business outcomes . Collaborate with internal teams including the Transformation team, relevant Leadership Teams, Communications, Marketing and People teams to deliver consistently with impact Set a framework to measure the impact of communications and recommendations Lead the development of high-quality and high-impact communications that deliver clear outcomes against business priorities Advocate for the benefits of change and transformation and ensures all change comms plans align to the overarching transformation narrative. What Success Looks like A clear and consistent product-led narrative embedded across all internal communication channels, including talking points for leaders High levels of employee understanding of product-led principles, measured through surveys and feedback Communications that are open, transparent and delivered on time, with measurable outcomes supporting adoption and cultural change. Recognised for quality strategic advice and effective communication outcomes by senior and programme leaders. What You'll Bring A track record of creating simple and clear messaging, making relevant for diverse personas. A natural connector, with ability to join the dots quickly Critical thinking, prioritisation and delivery of excellence. Strong stakeholder management and influencing skills at senior levels. Expertise in change communications and organisational transformation. Strong proficiency in digital channels and compelling content creation. Collaborative attitude and passion for driving cultural change. What You'll get in return A unique opportunity to lead and influence communications for a major organisational shift, working with senior leaders and a global team.We value flexibility and are open to discussing work arrangements that support you to thrive. Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering
SAP S/4 Order-to-Cash (OTC) Consultant -UK
Infosys Limited
Role - Principal Consultant Technology - SAP S/4 Order-to-Cash (OTC) Consultant Location - UK Compensation - Competitive (including bonus) Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your Role We are seeking a Principal SAP S/4HANA OTC Consultant to lead end-to-end design and delivery of complex OTC processes on S/4HANA. The role spans solution architecture, fit-to-standard design, integration leadership, build oversight, data migration, and deployment across global programs. The ideal candidate combines deep SD/OTC functional expertise with S/4HANA innovations (Fiori, aATP, Business Partner, FSCM Credit, Revenue Accounting, Condition Contracts/Rebates). The consultant will partner with business stakeholders, functional teams, and technical teams to ensure seamless delivery of OTC processes. Key Responsibilities Conduct workshops for requirement gathering, fit-gap analysis, and business process mapping. Translate business needs into functional specifications and solution designs. Recommend best practices and S/4HANA standard capabilities for OTC processes. Execute end to end project activities like Preparation, Explore / Fit-Gap, Realization, Testing (SIT, UAT), Data Migration Validation, Cutover, Go-Live and Hypercare support. Prepare project documentation: BPML, FS, Test Scripts, Training Materials. Good knowledge on configuring core OTC components: Sales Order Management Pricing & Discounts Delivery & Shipping Billing & Invoicing Credit Management ATP / aATP Output Management Support setup of Master Data objects like customer master, material master, condition records, etc. Integration with other SAP modules like MM, FI, PP, WM/EWM, TM, and GTS. Collaborate interfaces with middleware/IDoc/EDI teams for B2B integrations. Work with business SMEs, process owners, and IT teams. Provide training and knowledge transfer to business/end-users. Support change management and adoption initiatives. Collaboration Work with ABAP developers for WRICEF (Workflow, Reports, Interfaces, Conversions, Enhancements, Forms) designs. Validate functional logic in custom developments. Provide L2/L3 support for incident resolution and service requests. Handle change requests and incremental process enhancements. Understanding of Fiori Apps for OTC. Experience with IDocs, EDI, Output Management, and SmartForms/Adobe forms. Skills Must have SAP SD experience with Experience with minimum 2-3 full-cycle S/4HANA implementations. SAP Certification in S/4HANA Sales or related areas. Experience in industry-specific solutions (Retail, Manufacturing, Automotive, Consumer Goods, etc.). Experience with global rollouts, template deployments, and localization requirements. Experience working in Agile/Hybrid delivery models. Basic debugging skills (optional but preferred). Excellent communication & stakeholder engagement abilities. Strong problem-solving and analytical skills. Ability to work independently and lead functional streams. Team collaboration across geographies. Overview Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Feb 15, 2026
Full time
Role - Principal Consultant Technology - SAP S/4 Order-to-Cash (OTC) Consultant Location - UK Compensation - Competitive (including bonus) Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your Role We are seeking a Principal SAP S/4HANA OTC Consultant to lead end-to-end design and delivery of complex OTC processes on S/4HANA. The role spans solution architecture, fit-to-standard design, integration leadership, build oversight, data migration, and deployment across global programs. The ideal candidate combines deep SD/OTC functional expertise with S/4HANA innovations (Fiori, aATP, Business Partner, FSCM Credit, Revenue Accounting, Condition Contracts/Rebates). The consultant will partner with business stakeholders, functional teams, and technical teams to ensure seamless delivery of OTC processes. Key Responsibilities Conduct workshops for requirement gathering, fit-gap analysis, and business process mapping. Translate business needs into functional specifications and solution designs. Recommend best practices and S/4HANA standard capabilities for OTC processes. Execute end to end project activities like Preparation, Explore / Fit-Gap, Realization, Testing (SIT, UAT), Data Migration Validation, Cutover, Go-Live and Hypercare support. Prepare project documentation: BPML, FS, Test Scripts, Training Materials. Good knowledge on configuring core OTC components: Sales Order Management Pricing & Discounts Delivery & Shipping Billing & Invoicing Credit Management ATP / aATP Output Management Support setup of Master Data objects like customer master, material master, condition records, etc. Integration with other SAP modules like MM, FI, PP, WM/EWM, TM, and GTS. Collaborate interfaces with middleware/IDoc/EDI teams for B2B integrations. Work with business SMEs, process owners, and IT teams. Provide training and knowledge transfer to business/end-users. Support change management and adoption initiatives. Collaboration Work with ABAP developers for WRICEF (Workflow, Reports, Interfaces, Conversions, Enhancements, Forms) designs. Validate functional logic in custom developments. Provide L2/L3 support for incident resolution and service requests. Handle change requests and incremental process enhancements. Understanding of Fiori Apps for OTC. Experience with IDocs, EDI, Output Management, and SmartForms/Adobe forms. Skills Must have SAP SD experience with Experience with minimum 2-3 full-cycle S/4HANA implementations. SAP Certification in S/4HANA Sales or related areas. Experience in industry-specific solutions (Retail, Manufacturing, Automotive, Consumer Goods, etc.). Experience with global rollouts, template deployments, and localization requirements. Experience working in Agile/Hybrid delivery models. Basic debugging skills (optional but preferred). Excellent communication & stakeholder engagement abilities. Strong problem-solving and analytical skills. Ability to work independently and lead functional streams. Team collaboration across geographies. Overview Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Barclays
Global Fraud Product Governance Head
Barclays
Key Responsibilities Manage a global team across multiple locations and disciplines to deliver a group wide Fraud Product Ownership strategy and Governance capability Engage with senior leadership across business, technology and operations to drive a consensus led Product strategy and roadmap Recommend and position strategic opportunities around industry best practices and tools for consideration and agreement across the group domain Develop Product Ownership Strategy business cases to identify strategic opportunities and decisions, including measurable success criteria Interlock funding requirements and commitments across the estate for group strategic initiatives Manage program governance and reporting Provide consolidated oversight of the Fraud and Cyber Fusion portfolio of change including, Technology, Business and product led transformation As part of a broader community of Economic Crime COO, design and implement a "Best in class" operating model with consistent governance, reporting and delivery responsibilities. Coordinate with various Business, Change and Technology teams to form a cross-program view of all changes impacting the service. Ensure all programmes in the service portfolio are clearly tracked and managed. Challenge adoption of new programs that don't align with the service's long term strategy. Establish and maintain engagement with internal and external stakeholders regarding the service's performance across the portfolio. Be the service champion and lead for broader cross ECONOMIC CRIME COO Optimization programs, Help establish a culture of innovation and change focused on delivering improvements to performance and production capability. Provide tactical and strategic analysis to influence and inform short and long term business decision making for the service. Lead strategic reviews across Global Fraud Product Strategy, Wholesale Fraud Operations and CFFC as necessary. This may include deep dives into process improvements, automation and operating model, etc. Proactively seek out areas of weakness and opportunity. Develop and implement improvement strategies and plans. Promote an appropriate Risk and Control culture by being an advocate of the Barclays ERMF, associated policies and Barclays Purpose and Values Key Skills/Experience Experience managing large scale change and transformation programs or equivalent background. Strong commercial and delivery mindset; ability to execute vision and strategy. Experience with managing people and influencing partners and stakeholders outside their line of oversight. Proven experience in managing senior stakeholders and delivering key updates on performance to a broad community of impacted parties. Experience working with and influencing stakeholders at Senior Leadership and Executive Committee levels Strong knowledge of Project Management best practices and frameworks as well as ability to embed these across the function. Ability to assess processes and operational functions for opportunities and recommendations to streamline and improve performance and customer journeys. Purpose of the role To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. Accountabilities Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices. Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations. Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs. Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality. Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement. Compliance with all regulatory requirements and internal policies related to customer experience. Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas. Management of attrition by working closely with HR in implementing retention initiatives for work force. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 15, 2026
Full time
Key Responsibilities Manage a global team across multiple locations and disciplines to deliver a group wide Fraud Product Ownership strategy and Governance capability Engage with senior leadership across business, technology and operations to drive a consensus led Product strategy and roadmap Recommend and position strategic opportunities around industry best practices and tools for consideration and agreement across the group domain Develop Product Ownership Strategy business cases to identify strategic opportunities and decisions, including measurable success criteria Interlock funding requirements and commitments across the estate for group strategic initiatives Manage program governance and reporting Provide consolidated oversight of the Fraud and Cyber Fusion portfolio of change including, Technology, Business and product led transformation As part of a broader community of Economic Crime COO, design and implement a "Best in class" operating model with consistent governance, reporting and delivery responsibilities. Coordinate with various Business, Change and Technology teams to form a cross-program view of all changes impacting the service. Ensure all programmes in the service portfolio are clearly tracked and managed. Challenge adoption of new programs that don't align with the service's long term strategy. Establish and maintain engagement with internal and external stakeholders regarding the service's performance across the portfolio. Be the service champion and lead for broader cross ECONOMIC CRIME COO Optimization programs, Help establish a culture of innovation and change focused on delivering improvements to performance and production capability. Provide tactical and strategic analysis to influence and inform short and long term business decision making for the service. Lead strategic reviews across Global Fraud Product Strategy, Wholesale Fraud Operations and CFFC as necessary. This may include deep dives into process improvements, automation and operating model, etc. Proactively seek out areas of weakness and opportunity. Develop and implement improvement strategies and plans. Promote an appropriate Risk and Control culture by being an advocate of the Barclays ERMF, associated policies and Barclays Purpose and Values Key Skills/Experience Experience managing large scale change and transformation programs or equivalent background. Strong commercial and delivery mindset; ability to execute vision and strategy. Experience with managing people and influencing partners and stakeholders outside their line of oversight. Proven experience in managing senior stakeholders and delivering key updates on performance to a broad community of impacted parties. Experience working with and influencing stakeholders at Senior Leadership and Executive Committee levels Strong knowledge of Project Management best practices and frameworks as well as ability to embed these across the function. Ability to assess processes and operational functions for opportunities and recommendations to streamline and improve performance and customer journeys. Purpose of the role To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. Accountabilities Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices. Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations. Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs. Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality. Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement. Compliance with all regulatory requirements and internal policies related to customer experience. Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas. Management of attrition by working closely with HR in implementing retention initiatives for work force. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Chief Executive Officer (CEO)
CAUDWELL CHILDREN
POST TITLE: Chief Executive Officer (CEO) LOCATION: Keele, Staffordshire, ST5 5NT (hybrid working available) HOURS: Full-time SALARY: Highly competitive salary package, including six figure base, plus benefits and performance-related bonus TERM OF POST: Permanent About Caudwell Children Caudwell Children is built to move fast and deliver real results. Having recently celebrated our 25th anniversary, we have supported tens of thousands of children and families with life changing services that build independence and transform futures. Founded by John Caudwell, we are an entrepreneurial charity powered by energy, accountability and ambition. We think commercially, act decisively and never stand still in our pursuit of better. We push harder, move faster and go further to deliver exceptional support for the children and families who need it most. Duties and responsibilities The Role The CEO will set the vision, pace and direction of the organisation, with a clear focus on growth, performance and income generation. You will be the figurehead internally and externally, equally comfortable motivating teams, influencing major partners, engaging high-net-worth individuals and operating at the highest levels of business, government and society. You will lead a strong operational and clinical platform while building an equally formidable income generation engine. Every income stream must deliver measurable returns, long-term sustainability and the ability to scale. This role demands commercial rigour, a competitive mindset and the ability to inspire others to perform beyond expectations. Person Specification A proven growth leader with a sustained track record of building revenue, scaling organisations and delivering results. You bring a winning mindset, thrive in performance-driven environments and are resilient, ambitious and driven to succeed. The Leader We Are Seeking We are seeking to partner with a truly exceptional, strategic yet hands on leader with an outstanding commercial track record. Your experience may come from Consumer, Technology, Financial Services, Healthcare or Life Sciences, Social Enterprise, Not for Profit or the broader business world. Regardless of sector background, you will be an innovator and a proven champion of partnerships and collaborations that deliver meaningful growth in both revenue and bottom line. You will bring a demonstrable track record of sustained commercial success, growth and innovation, and be recognised as a pioneering leader with exceptional tenacity, passion and determination to win. Key Responsibilities Develop and deliver a bold income strategy that drives significant growth in unrestricted and restricted income over the next five years. Set and exceed ambitious income targets across all fundraising and commercial channels, with clear ROI and accountability. Lead, motivate and develop high-performing teams, embedding a culture of pace, ownership and continuous improvement. Build and maximise high-value relationships with HNWIs, corporates and strategic partners, driving partnerships, sponsorship and philanthropy. Commercialise events and experiences, turning them into profitable platforms and powerful brand amplifiers. Identify and launch new income models including commercial ventures, licensing and social enterprise opportunities aligned to the mission. Use data, analytics and forecasting to drive performance management and decision-making. Lead Marketing, Operations and Service Delivery to ensure income growth strengthens impact and brand reputation. Act as the public and regulatory face of the Charity at local, national and parliamentary level. Hold full executive accountability for service delivery and clinical teams, ensuring operational excellence, clinical integrity and outstanding outcomes. Ensure services are safe, effective, outcome-driven and scalable, with strong governance and safeguarding throughout. Align service delivery capacity with income growth so resources, capability and delivery models evolve in step with demand. Create an environment where people feel supported, challenged and inspired to perform at their best. You will bring: Significant experience delivering year on year income growth through diversified revenue streams. Strong commercial acumen with proven negotiation and deal making capability. Experience building, leading and retaining high performing teams. Confidence engaging senior stakeholders, donors, corporates and strategic partners. Strong analytical skills with the ability to turn data into clear strategy and action. A hands on, lead from the front approach with energy and credibility. An empathic leadership style aligned to Caudwell Children's values and purpose. Experience developing new income channels or ventures and knowledge of charity governance and fundraising frameworks are advantageous. REWARD & BENEFITS Competitive base salary plus performance linked bonus. Enhanced holiday entitlement starting at 27 days and increasing with service. Hybrid working with flexibility. Award winning on site facilities at our Staffordshire headquarters. Pension, wellbeing and employee support benefits. Professional development and leadership training. Safeguarding and Inclusion: Caudwell Children is committed to safeguarding and promoting the welfare of children and young people. This role is subject to enhanced DBS checks and safer recruitment processes. We are a Disability Confident employer and are committed to building a diverse and inclusive organisation. We particularly encourage applications from candidates from under represented groups. HOW TO APPLY To apply, please submit your CV via the Apply button. Your application should demonstrate a full career and academic history of achievement, with dates included along with most recent or current basic salary and package detail. Thank you for your interest in Caudwell Children.
Feb 15, 2026
Full time
POST TITLE: Chief Executive Officer (CEO) LOCATION: Keele, Staffordshire, ST5 5NT (hybrid working available) HOURS: Full-time SALARY: Highly competitive salary package, including six figure base, plus benefits and performance-related bonus TERM OF POST: Permanent About Caudwell Children Caudwell Children is built to move fast and deliver real results. Having recently celebrated our 25th anniversary, we have supported tens of thousands of children and families with life changing services that build independence and transform futures. Founded by John Caudwell, we are an entrepreneurial charity powered by energy, accountability and ambition. We think commercially, act decisively and never stand still in our pursuit of better. We push harder, move faster and go further to deliver exceptional support for the children and families who need it most. Duties and responsibilities The Role The CEO will set the vision, pace and direction of the organisation, with a clear focus on growth, performance and income generation. You will be the figurehead internally and externally, equally comfortable motivating teams, influencing major partners, engaging high-net-worth individuals and operating at the highest levels of business, government and society. You will lead a strong operational and clinical platform while building an equally formidable income generation engine. Every income stream must deliver measurable returns, long-term sustainability and the ability to scale. This role demands commercial rigour, a competitive mindset and the ability to inspire others to perform beyond expectations. Person Specification A proven growth leader with a sustained track record of building revenue, scaling organisations and delivering results. You bring a winning mindset, thrive in performance-driven environments and are resilient, ambitious and driven to succeed. The Leader We Are Seeking We are seeking to partner with a truly exceptional, strategic yet hands on leader with an outstanding commercial track record. Your experience may come from Consumer, Technology, Financial Services, Healthcare or Life Sciences, Social Enterprise, Not for Profit or the broader business world. Regardless of sector background, you will be an innovator and a proven champion of partnerships and collaborations that deliver meaningful growth in both revenue and bottom line. You will bring a demonstrable track record of sustained commercial success, growth and innovation, and be recognised as a pioneering leader with exceptional tenacity, passion and determination to win. Key Responsibilities Develop and deliver a bold income strategy that drives significant growth in unrestricted and restricted income over the next five years. Set and exceed ambitious income targets across all fundraising and commercial channels, with clear ROI and accountability. Lead, motivate and develop high-performing teams, embedding a culture of pace, ownership and continuous improvement. Build and maximise high-value relationships with HNWIs, corporates and strategic partners, driving partnerships, sponsorship and philanthropy. Commercialise events and experiences, turning them into profitable platforms and powerful brand amplifiers. Identify and launch new income models including commercial ventures, licensing and social enterprise opportunities aligned to the mission. Use data, analytics and forecasting to drive performance management and decision-making. Lead Marketing, Operations and Service Delivery to ensure income growth strengthens impact and brand reputation. Act as the public and regulatory face of the Charity at local, national and parliamentary level. Hold full executive accountability for service delivery and clinical teams, ensuring operational excellence, clinical integrity and outstanding outcomes. Ensure services are safe, effective, outcome-driven and scalable, with strong governance and safeguarding throughout. Align service delivery capacity with income growth so resources, capability and delivery models evolve in step with demand. Create an environment where people feel supported, challenged and inspired to perform at their best. You will bring: Significant experience delivering year on year income growth through diversified revenue streams. Strong commercial acumen with proven negotiation and deal making capability. Experience building, leading and retaining high performing teams. Confidence engaging senior stakeholders, donors, corporates and strategic partners. Strong analytical skills with the ability to turn data into clear strategy and action. A hands on, lead from the front approach with energy and credibility. An empathic leadership style aligned to Caudwell Children's values and purpose. Experience developing new income channels or ventures and knowledge of charity governance and fundraising frameworks are advantageous. REWARD & BENEFITS Competitive base salary plus performance linked bonus. Enhanced holiday entitlement starting at 27 days and increasing with service. Hybrid working with flexibility. Award winning on site facilities at our Staffordshire headquarters. Pension, wellbeing and employee support benefits. Professional development and leadership training. Safeguarding and Inclusion: Caudwell Children is committed to safeguarding and promoting the welfare of children and young people. This role is subject to enhanced DBS checks and safer recruitment processes. We are a Disability Confident employer and are committed to building a diverse and inclusive organisation. We particularly encourage applications from candidates from under represented groups. HOW TO APPLY To apply, please submit your CV via the Apply button. Your application should demonstrate a full career and academic history of achievement, with dates included along with most recent or current basic salary and package detail. Thank you for your interest in Caudwell Children.

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