Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Feb 21, 2026
Full time
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Feb 21, 2026
Full time
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
About us Warrington Borough Council is a leading authority within the Northwest. The Facilities Cleaning business delivers a service to over 120 client buildings, operating 7 days a week at some locations and employing over 300 staff. The service operates in the main but not limited to Monday to Friday 7am to 9.30pm, plus weekends subject to contracts and business demands. The council understands that a motivated workforce is the most important factor for it to be successful and achieve its aims. It's vital that employees feel rewarded for their contribution. As a Warrington Borough Council employee, you will have the opportunity to develop both professionally and personally by undertaking relevant training opportunities, enjoy a comprehensive benefits package including competitive rates of pay and Local Government Pension Scheme along with access to employee discount scheme for national and local retailers. The role Vacancy type: Full Time (37 hours per week) Salary: £39,152 - £42,839 (Grade 8) (Local Government contributory pension and Warrington Rewards employee package) Office Location: (On site role) - Woolston Depot, Hawthorne Avenue, Woolston, Warrington, WA1 4AL The role whilst operating from a site-based office will require attending multiple sites and client premises. An opportunity has arisen for the newly developed position of Assistant Manager within the Facilities Cleaning team. This is a crucial role within a dynamic customer focused business in which you will be responsible for direct management of the day to day delivery of the cleaning service within but not limited to civic buildings, schools both maintained and academy and private enterprise, ensuring that cleaning is carried out in accordance with the commercial contract, defined cleaning specification and industry best practice standards. The successful candidate will be a self-motivated individual, having gained relevant industry experience. As a driven and flexible character you will be required to direct line manage Area Cleaning Supervisors and indirectly the wider cleaning team and operatives. You will need to ensure suitable arrangements have been put in place on a daily basis to cover all contracts, ensure commercial, health, safety and welfare business processes are developed and embedded, required documentation is retained and readily accessible, work place absence and attendance is robustly managed, deadlines are met on time and accurate, carry out training and performance reviews, conduct audits on compliance and standards and ensure recruitment meets needs. Facilities Cleaning is a service delivery business with a large client portfolio, the role requires the successful candidate to proactively engage with client representatives Business Managers and Heads of Establishments to ensure expectation and delivery are aligned. Working 37 hours Monday to Friday between the hours of 7am and 6pm in the main, however there may be occasions when you will need to work outside of these hours in the evenings and possible weekends due to business needs. You will work closely with the wider Fleet and Facilities Services team where a one team approach is crucial to success. What's needed? You will have Relevant experience in a related sector Extensive relevant business and office-based experience Flexibility with hours of delivery to accommodate business needs and operational hours Knowledge of relevant industry best practice standards BICS or City and Guilds or similar recognised industry trained Business/Management/Supervisory qualification A current UK category B driving licence is required and use of own vehicle with business use insurance, for which an essential car allowance and mileage reimbursement is paid Computer literate with high standard of numeracy, literacy and verbal skills Enhanced DBS will be required Ability to develop and gain new experience Ability and willingness to undertake training as directed by the organisation, some of which could require overnight stays and personal commitment to achieve A period of opportunity for completion of agreed and funded training can be provided for the right candidate if all essential criteria in the Person Specification are not initially met. Benefits As well as a competitive salary, working for us means you get: 26 days annual holiday - raising to 31 after 5 years of service (pro-rata) Access to our attractive and competitive benefits package Access to our Health & Wellbeing Programme Key Dates & Further Information The process will include application form, interview(s), task activity, proof of qualifications and validation of licence. Contact David Smith, Fleet and Facilities Manager, for an informal conversation. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. In accordance withHome Office guidance, successful candidates mustevidencetheir right to work in the UK before commencement of?employment. Sponsorship is not available for this role; therefore, you must have the right to work in the UK to be eligible for appointment. DBS clearance is required. Warrington Borough Council is a Disability Confident employer Woolston Depot, Hawthorne Avenue, Warrington, WA1 4AL
Feb 21, 2026
Full time
About us Warrington Borough Council is a leading authority within the Northwest. The Facilities Cleaning business delivers a service to over 120 client buildings, operating 7 days a week at some locations and employing over 300 staff. The service operates in the main but not limited to Monday to Friday 7am to 9.30pm, plus weekends subject to contracts and business demands. The council understands that a motivated workforce is the most important factor for it to be successful and achieve its aims. It's vital that employees feel rewarded for their contribution. As a Warrington Borough Council employee, you will have the opportunity to develop both professionally and personally by undertaking relevant training opportunities, enjoy a comprehensive benefits package including competitive rates of pay and Local Government Pension Scheme along with access to employee discount scheme for national and local retailers. The role Vacancy type: Full Time (37 hours per week) Salary: £39,152 - £42,839 (Grade 8) (Local Government contributory pension and Warrington Rewards employee package) Office Location: (On site role) - Woolston Depot, Hawthorne Avenue, Woolston, Warrington, WA1 4AL The role whilst operating from a site-based office will require attending multiple sites and client premises. An opportunity has arisen for the newly developed position of Assistant Manager within the Facilities Cleaning team. This is a crucial role within a dynamic customer focused business in which you will be responsible for direct management of the day to day delivery of the cleaning service within but not limited to civic buildings, schools both maintained and academy and private enterprise, ensuring that cleaning is carried out in accordance with the commercial contract, defined cleaning specification and industry best practice standards. The successful candidate will be a self-motivated individual, having gained relevant industry experience. As a driven and flexible character you will be required to direct line manage Area Cleaning Supervisors and indirectly the wider cleaning team and operatives. You will need to ensure suitable arrangements have been put in place on a daily basis to cover all contracts, ensure commercial, health, safety and welfare business processes are developed and embedded, required documentation is retained and readily accessible, work place absence and attendance is robustly managed, deadlines are met on time and accurate, carry out training and performance reviews, conduct audits on compliance and standards and ensure recruitment meets needs. Facilities Cleaning is a service delivery business with a large client portfolio, the role requires the successful candidate to proactively engage with client representatives Business Managers and Heads of Establishments to ensure expectation and delivery are aligned. Working 37 hours Monday to Friday between the hours of 7am and 6pm in the main, however there may be occasions when you will need to work outside of these hours in the evenings and possible weekends due to business needs. You will work closely with the wider Fleet and Facilities Services team where a one team approach is crucial to success. What's needed? You will have Relevant experience in a related sector Extensive relevant business and office-based experience Flexibility with hours of delivery to accommodate business needs and operational hours Knowledge of relevant industry best practice standards BICS or City and Guilds or similar recognised industry trained Business/Management/Supervisory qualification A current UK category B driving licence is required and use of own vehicle with business use insurance, for which an essential car allowance and mileage reimbursement is paid Computer literate with high standard of numeracy, literacy and verbal skills Enhanced DBS will be required Ability to develop and gain new experience Ability and willingness to undertake training as directed by the organisation, some of which could require overnight stays and personal commitment to achieve A period of opportunity for completion of agreed and funded training can be provided for the right candidate if all essential criteria in the Person Specification are not initially met. Benefits As well as a competitive salary, working for us means you get: 26 days annual holiday - raising to 31 after 5 years of service (pro-rata) Access to our attractive and competitive benefits package Access to our Health & Wellbeing Programme Key Dates & Further Information The process will include application form, interview(s), task activity, proof of qualifications and validation of licence. Contact David Smith, Fleet and Facilities Manager, for an informal conversation. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. In accordance withHome Office guidance, successful candidates mustevidencetheir right to work in the UK before commencement of?employment. Sponsorship is not available for this role; therefore, you must have the right to work in the UK to be eligible for appointment. DBS clearance is required. Warrington Borough Council is a Disability Confident employer Woolston Depot, Hawthorne Avenue, Warrington, WA1 4AL
Overview Travel obsessed? Big tech fan? Hey, you're in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can't solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we're looking for the best thinkers to help us do it. We're hiring right now for a Senior Executive Admin Lead! Search for on LinkedIn and hear from our amazing team. Note: This description keeps all original information but presents it in structured HTML using approved tags. How you'll make an impact The Senior Executive Admin Lead has responsibility for defining, executing and managing the corporate administration functions of the business. Defining best and standard approaches, ensuring effective execution and supporting a busy set of admin tasks to ensure the Senior Leadership team and Board are prepared and organised for all key events, including support with content, templates and agenda management. The role will have responsibility for enterprise administration standards, controls, templates, and tools as relevant needs define for the evolving business operating model. Your role in action Organize and facilitate Senior Leadership events including (not limited to): Weekly SLT meetings Monthly business reviews Quarterly business reviews Monthly Board of Director meetings Quarterly Board of Director meetings Board committee meetings Maintain corporate calendar of events and align with business administration team on expectations for each event, including and not limited to the agenda, content requirements, and reporting formats Maintain formal meeting agendas, notes and actions as agreed with manager Define standard templates and reporting approach and cadence for Senior Leadership and Board reporting including but not limited to corporate scorecard and metrics reporting, policy enforcement, and other governance requirements Manage standards and expectations of business admin resources to defined standard and sustained level of professionalism as needed Partner with the Senior Leadership teams to align on reporting and content requirements and deadlines Provide executive assistance support to the CEO with responsibilities that include but are not limited to making travel arrangements, organizing and maintaining office systems managing communications, coordinating meetings, working directly with high-level employees, preparing corporate documents, organizing their entire schedule, sustaining a level of professionalism among staff whilst maintaining strict confidentiality Continuous review and improvements on process and content standards to support effective meetings and updates for the Senior Leadership and Board Assist with training of new team members and act as a mentor to Business Administrators as needed. Drive and implement approved changes to Travelport practices/processes at a tactical level. Any other duties Support to the Business Process VP Support Governance and Risk Management models and corporate scorecards Could this be you? Experience in a similar role within Tech industry Programme management and/or Government risk experience Business support and or administration qualifications Understanding of project management and or continuous improvement Thorough attention to details Ability to work under extreme pressure and deadlines Flexibility on working hours Where do we start Our benefits package includes 25 days annual leave per annum, hybrid working model, pension contribution. Search for & for our employee stories on LinkedIn! Your journey at Travelport starts here. Our application process is quick, easy, and hassle-free - apply in just a few minutes! Equal Opportunity We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed. About Us Travelport is a worldwide travel retail platform. Our next-generation virtual marketplace connects travel buyers and travel sellers, that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are re-inventing a simpler future for travel's complex ecosystem. Our platform gives the industry the power to help people see the world. We make it simple for businesses like airlines, hotels, and car rental companies to connect to agencies and travelers, through personalized and engaging content. We are a diverse and inclusive workforce, representative of the communities and customers we serve. We are socially responsible, and we give back to our communities. We encourage our people to think differently and have the courage, confidence, and ambition to challenge what has been done before. Travelport is on a mission to make Travel easier and more rewarding for everyone. Job Info Job Identification 2623 Job Category Administration & Executive Posting Date 02/18/2026, 10:29 AM Locations Global Headquarters Axis One Axis Park, Langley, Berkshire, SL3 8AG, GB
Feb 21, 2026
Full time
Overview Travel obsessed? Big tech fan? Hey, you're in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can't solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we're looking for the best thinkers to help us do it. We're hiring right now for a Senior Executive Admin Lead! Search for on LinkedIn and hear from our amazing team. Note: This description keeps all original information but presents it in structured HTML using approved tags. How you'll make an impact The Senior Executive Admin Lead has responsibility for defining, executing and managing the corporate administration functions of the business. Defining best and standard approaches, ensuring effective execution and supporting a busy set of admin tasks to ensure the Senior Leadership team and Board are prepared and organised for all key events, including support with content, templates and agenda management. The role will have responsibility for enterprise administration standards, controls, templates, and tools as relevant needs define for the evolving business operating model. Your role in action Organize and facilitate Senior Leadership events including (not limited to): Weekly SLT meetings Monthly business reviews Quarterly business reviews Monthly Board of Director meetings Quarterly Board of Director meetings Board committee meetings Maintain corporate calendar of events and align with business administration team on expectations for each event, including and not limited to the agenda, content requirements, and reporting formats Maintain formal meeting agendas, notes and actions as agreed with manager Define standard templates and reporting approach and cadence for Senior Leadership and Board reporting including but not limited to corporate scorecard and metrics reporting, policy enforcement, and other governance requirements Manage standards and expectations of business admin resources to defined standard and sustained level of professionalism as needed Partner with the Senior Leadership teams to align on reporting and content requirements and deadlines Provide executive assistance support to the CEO with responsibilities that include but are not limited to making travel arrangements, organizing and maintaining office systems managing communications, coordinating meetings, working directly with high-level employees, preparing corporate documents, organizing their entire schedule, sustaining a level of professionalism among staff whilst maintaining strict confidentiality Continuous review and improvements on process and content standards to support effective meetings and updates for the Senior Leadership and Board Assist with training of new team members and act as a mentor to Business Administrators as needed. Drive and implement approved changes to Travelport practices/processes at a tactical level. Any other duties Support to the Business Process VP Support Governance and Risk Management models and corporate scorecards Could this be you? Experience in a similar role within Tech industry Programme management and/or Government risk experience Business support and or administration qualifications Understanding of project management and or continuous improvement Thorough attention to details Ability to work under extreme pressure and deadlines Flexibility on working hours Where do we start Our benefits package includes 25 days annual leave per annum, hybrid working model, pension contribution. Search for & for our employee stories on LinkedIn! Your journey at Travelport starts here. Our application process is quick, easy, and hassle-free - apply in just a few minutes! Equal Opportunity We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed. About Us Travelport is a worldwide travel retail platform. Our next-generation virtual marketplace connects travel buyers and travel sellers, that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are re-inventing a simpler future for travel's complex ecosystem. Our platform gives the industry the power to help people see the world. We make it simple for businesses like airlines, hotels, and car rental companies to connect to agencies and travelers, through personalized and engaging content. We are a diverse and inclusive workforce, representative of the communities and customers we serve. We are socially responsible, and we give back to our communities. We encourage our people to think differently and have the courage, confidence, and ambition to challenge what has been done before. Travelport is on a mission to make Travel easier and more rewarding for everyone. Job Info Job Identification 2623 Job Category Administration & Executive Posting Date 02/18/2026, 10:29 AM Locations Global Headquarters Axis One Axis Park, Langley, Berkshire, SL3 8AG, GB
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Feb 21, 2026
Full time
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
A leading charitable foundation based in London is seeking a Head of Enterprise Architecture to lead its technology landscape, guide the CIO, and drive governance and innovation. The ideal candidate will have proven experience in implementing enterprise architecture strategies and leading teams. With a focus on creating a simplified, future-ready architecture, this role allows for a hybrid working model. Join and contribute to important health challenges and enjoy a supportive culture with excellent employee benefits.
Feb 21, 2026
Full time
A leading charitable foundation based in London is seeking a Head of Enterprise Architecture to lead its technology landscape, guide the CIO, and drive governance and innovation. The ideal candidate will have proven experience in implementing enterprise architecture strategies and leading teams. With a focus on creating a simplified, future-ready architecture, this role allows for a hybrid working model. Join and contribute to important health challenges and enjoy a supportive culture with excellent employee benefits.
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom Remote, United Kingdom Job Title: Oracle Service Consultant (Oracle Field Service Specialist) Hours: Full time (40-hours per week) Location : UK Remote with client travel We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions. You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes. Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Functional & Domain Leadership Lead business process discovery and requirements gathering for service management and field service operations Provide domain expertise across service operations including: Field service scheduling and dispatch Workforce management Mobile workforce enablement Asset and service lifecycle management Service logistics and parts management SLA, entitlement, and contract management Translate business needs into scalable Oracle Service and Oracle Field Service solutions Oracle Field Service (OFS) Expertise Design, configure, and implement Oracle Field Service solutions Lead OFS implementations including: Capacity and routing configuration Work zones and resource management Forecasting and demand planning Activity types, workflows, and business rules Mobility and technician experience optimization Optimize scheduling performance, route optimization, and field productivity Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems Solution Design & Delivery Act as functional lead on Oracle Service and Field Service projects Partner with technical teams on integrations, data models, and architecture Support UAT, go-live readiness, and post-production optimization Ensure solutions align with enterprise architecture, security, and compliance standard Advisory & Stakeholder Engagement Serve as a trusted advisor to business leaders and operational stakeholders Provide best-practice guidance based on industry standards and Oracle product capabilities Deliver workshops, demos, and solution walkthroughs Contribute to solution roadmaps and continuous improvement initiatives Experience required: 5+ years in service operations, field service transformation, or service technology consulting 3+ years of hands-on experience with Oracle Field Service (OFS) Proven experience delivering Oracle service-related implementations Experience working in enterprise or complex operational environments Product & Technical Knowledge Deep functional knowledge of Oracle Field Service Strong understanding of Oracle Service / Oracle CX Service modules Experience with: Scheduling and routing engines Workforce optimization Mobile workforce solutions Service process automation API and integration concepts Domain Expertise Strong understanding of service industries such as: Utilities Telecom Manufacturing Energy Healthcare services Field engineering services Expertise in operational KPIs, SLAs, and service performance metrics Preferred qualifications: Oracle certifications (OFS, Oracle CX, Oracle Cloud) Experience with Oracle Integration Cloud (OIC) Consulting background (system integrator, advisory, or enterprise consulting) What we offer Career progression within a global consulting organization Access to Oracle alliance training and certifications Opportunity to shape cloud, data, and integration transformation programs Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave. Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment. Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
Feb 21, 2026
Full time
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom Remote, United Kingdom Job Title: Oracle Service Consultant (Oracle Field Service Specialist) Hours: Full time (40-hours per week) Location : UK Remote with client travel We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions. You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes. Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Functional & Domain Leadership Lead business process discovery and requirements gathering for service management and field service operations Provide domain expertise across service operations including: Field service scheduling and dispatch Workforce management Mobile workforce enablement Asset and service lifecycle management Service logistics and parts management SLA, entitlement, and contract management Translate business needs into scalable Oracle Service and Oracle Field Service solutions Oracle Field Service (OFS) Expertise Design, configure, and implement Oracle Field Service solutions Lead OFS implementations including: Capacity and routing configuration Work zones and resource management Forecasting and demand planning Activity types, workflows, and business rules Mobility and technician experience optimization Optimize scheduling performance, route optimization, and field productivity Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems Solution Design & Delivery Act as functional lead on Oracle Service and Field Service projects Partner with technical teams on integrations, data models, and architecture Support UAT, go-live readiness, and post-production optimization Ensure solutions align with enterprise architecture, security, and compliance standard Advisory & Stakeholder Engagement Serve as a trusted advisor to business leaders and operational stakeholders Provide best-practice guidance based on industry standards and Oracle product capabilities Deliver workshops, demos, and solution walkthroughs Contribute to solution roadmaps and continuous improvement initiatives Experience required: 5+ years in service operations, field service transformation, or service technology consulting 3+ years of hands-on experience with Oracle Field Service (OFS) Proven experience delivering Oracle service-related implementations Experience working in enterprise or complex operational environments Product & Technical Knowledge Deep functional knowledge of Oracle Field Service Strong understanding of Oracle Service / Oracle CX Service modules Experience with: Scheduling and routing engines Workforce optimization Mobile workforce solutions Service process automation API and integration concepts Domain Expertise Strong understanding of service industries such as: Utilities Telecom Manufacturing Energy Healthcare services Field engineering services Expertise in operational KPIs, SLAs, and service performance metrics Preferred qualifications: Oracle certifications (OFS, Oracle CX, Oracle Cloud) Experience with Oracle Integration Cloud (OIC) Consulting background (system integrator, advisory, or enterprise consulting) What we offer Career progression within a global consulting organization Access to Oracle alliance training and certifications Opportunity to shape cloud, data, and integration transformation programs Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave. Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment. Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Feb 21, 2026
Full time
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. We stand at a pivotal moment in our journey. Having effectively expanded through the acquisition of 15 unique brands, we are now channeling their strengths into a singular, cohesive, cloud-based CPaaS platform. As our Chief Product Officer, your mission is to turn this technological synergy into an unparalleled commercial advantage. You will spearhead the transformation from a diverse portfolio of acquired assets into a unified global brand, harnessing AI-driven innovation to propel aggressive cross-selling, upselling, and enterprise-level scalability. This is a transformational role: you won't just be managing a product; you'll be redefining the Enterprise Value of our organization. In this executive role, you will report directly to the CEO and be responsible for the comprehensive leadership of our product management function. Your strategic acumen will not only propel product innovation but will also drive our mission to deliver unparalleled value to our customers. Key responsibilities include: Strategic Architect: Spearhead the transformation from a legacy, project-focused delivery approach to a fast-paced, Product-Led Growth (PLG) framework. Create and share a compelling product vision that resonates with our company's mission and growth aspirations. Cultivate an environment of innovation and creativity within the product team. Commercial Catalyst: Implement a robust prioritisation framework that ensures each item on the roadmap directly contributes to EBITDA growth and NRR. You will take charge of a long-term, commercially-driven product vision that aligns with the expectations of the board, investors, and internal teams. Product Development Oversight: Oversee the entire product development lifecycle, guaranteeing that every product maintains exceptional quality and meets customer satisfaction. Prioritise product features and roadmap initiatives according to market demands and the competitive landscape. AI Visionary: Establish Commify as the premier leader in AI-driven CPaaS, going beyond mere "features" to provide predictive, high-value customer interactions. Organisational Designer: Create a scalable, two-tiered product organization, mentoring key deputies (Head of Product) to take charge of execution while you focus on future strategies. M&A Navigator: Lead product due diligence for upcoming acquisitions and outline the integration roadmap into our core global platform. Cross-Functional Leadership: Collaborate intimately with engineering, design, marketing, sales, and support to ensure successful product launches and continuous improvements. Facilitating teamwork across departments is vital for achieving unified product goals. Act as the main strategic advisor at the Board level, infusing a "PE-mindset" into every investment decision. Stakeholder Engagement: Articulate the product vision, strategy, and progress to both internal and external stakeholders, including fellow members of our Executive management team and Board of Directors. Talent Development: Mentor and nurture a high-achieving product management team, fostering talent and promoting professional growth within the organisation. Champion a culture of "Product Excellence" that draws in exceptional global talent. Your qualifications should include: Demonstrated success in executive-level product management, with a strong background in guiding product strategy within a B2B CPaaS or communications technology landscape. Robust business acumen, adept at linking product initiatives to overarching business goals and identifying market opportunities. AI Enthusiasm: A hands-on, practical insight into effectively implementing LLMs and machine learning to establish robust product advantages. Executive Presence: Skilled in leading boardroom discussions and translating intricate technical roadmaps into clear commercial outcomes for stakeholders. Exceptional leadership and team-building expertise, dedicated to fostering and developing high-performing product teams. Proven ability to navigate the complexities of private equity growth cycles, manage debt-to-equity ratios, and develop strategies for exit readiness. A customer-focused mindset paired with a genuine passion for understanding and meeting customer needs. Exceptional analytical abilities, proficient in utilizing data to inform decisions and enhance product performance. Outstanding communication talents, capable of engaging and influencing stakeholders across all levels. A collaborative spirit that encourages teamwork and innovation across various functions. Benefits: Attractive & competitive salary Hybrid working arrangements Enjoy your birthday off Mental health support provided through our wellbeing partner, Calm Wellbeing leave (2 days) and a dedicated Mental Health First Aider program Days dedicated to giving back and supporting causes you care about (2 days) Unlimited opportunities for professional and personal growth Comprehensive benefits including retirement planning (401k with 4% employer match), healthcare, and life insurance. And have we mentioned our fantastic team socials? We know how to throw a memorable celebration!
Feb 21, 2026
Full time
At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. We stand at a pivotal moment in our journey. Having effectively expanded through the acquisition of 15 unique brands, we are now channeling their strengths into a singular, cohesive, cloud-based CPaaS platform. As our Chief Product Officer, your mission is to turn this technological synergy into an unparalleled commercial advantage. You will spearhead the transformation from a diverse portfolio of acquired assets into a unified global brand, harnessing AI-driven innovation to propel aggressive cross-selling, upselling, and enterprise-level scalability. This is a transformational role: you won't just be managing a product; you'll be redefining the Enterprise Value of our organization. In this executive role, you will report directly to the CEO and be responsible for the comprehensive leadership of our product management function. Your strategic acumen will not only propel product innovation but will also drive our mission to deliver unparalleled value to our customers. Key responsibilities include: Strategic Architect: Spearhead the transformation from a legacy, project-focused delivery approach to a fast-paced, Product-Led Growth (PLG) framework. Create and share a compelling product vision that resonates with our company's mission and growth aspirations. Cultivate an environment of innovation and creativity within the product team. Commercial Catalyst: Implement a robust prioritisation framework that ensures each item on the roadmap directly contributes to EBITDA growth and NRR. You will take charge of a long-term, commercially-driven product vision that aligns with the expectations of the board, investors, and internal teams. Product Development Oversight: Oversee the entire product development lifecycle, guaranteeing that every product maintains exceptional quality and meets customer satisfaction. Prioritise product features and roadmap initiatives according to market demands and the competitive landscape. AI Visionary: Establish Commify as the premier leader in AI-driven CPaaS, going beyond mere "features" to provide predictive, high-value customer interactions. Organisational Designer: Create a scalable, two-tiered product organization, mentoring key deputies (Head of Product) to take charge of execution while you focus on future strategies. M&A Navigator: Lead product due diligence for upcoming acquisitions and outline the integration roadmap into our core global platform. Cross-Functional Leadership: Collaborate intimately with engineering, design, marketing, sales, and support to ensure successful product launches and continuous improvements. Facilitating teamwork across departments is vital for achieving unified product goals. Act as the main strategic advisor at the Board level, infusing a "PE-mindset" into every investment decision. Stakeholder Engagement: Articulate the product vision, strategy, and progress to both internal and external stakeholders, including fellow members of our Executive management team and Board of Directors. Talent Development: Mentor and nurture a high-achieving product management team, fostering talent and promoting professional growth within the organisation. Champion a culture of "Product Excellence" that draws in exceptional global talent. Your qualifications should include: Demonstrated success in executive-level product management, with a strong background in guiding product strategy within a B2B CPaaS or communications technology landscape. Robust business acumen, adept at linking product initiatives to overarching business goals and identifying market opportunities. AI Enthusiasm: A hands-on, practical insight into effectively implementing LLMs and machine learning to establish robust product advantages. Executive Presence: Skilled in leading boardroom discussions and translating intricate technical roadmaps into clear commercial outcomes for stakeholders. Exceptional leadership and team-building expertise, dedicated to fostering and developing high-performing product teams. Proven ability to navigate the complexities of private equity growth cycles, manage debt-to-equity ratios, and develop strategies for exit readiness. A customer-focused mindset paired with a genuine passion for understanding and meeting customer needs. Exceptional analytical abilities, proficient in utilizing data to inform decisions and enhance product performance. Outstanding communication talents, capable of engaging and influencing stakeholders across all levels. A collaborative spirit that encourages teamwork and innovation across various functions. Benefits: Attractive & competitive salary Hybrid working arrangements Enjoy your birthday off Mental health support provided through our wellbeing partner, Calm Wellbeing leave (2 days) and a dedicated Mental Health First Aider program Days dedicated to giving back and supporting causes you care about (2 days) Unlimited opportunities for professional and personal growth Comprehensive benefits including retirement planning (401k with 4% employer match), healthcare, and life insurance. And have we mentioned our fantastic team socials? We know how to throw a memorable celebration!
Posted on: 18/02/2026 - Application Deadline: 04/03/2026 Are you ready tochart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success.This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes. At a glance: Location: London - Paddington Workplace Type: On-Site Employment Type: Permanent Seniority: Director The role: This role is part of the Technology Transformation Director leadership team, providing leadership to a globally distributed team reporting into the Technology Transformation Director. The role will lead our Quality Assurance function. You will define and implement a modern, comprehensive testing strategy across our core technology platforms, including Salesforce and our suite of customer-facing mobile apps. This role will embed a "quality-first" culture within our in-house and outsourced software development life cycle (SDLC). You will champion modern testing methodologies like Acceptance Test-Driven Development (ATDD) and Behaviour-Driven Development (BDD), collaborating with our Architecture, DevOps, and release management teams to ensure robust and timely product delivery. Key Responsibilities Support the development and execution of end-to-end testing and quality assurance, ensuring alignment with business objectives. Champion and embed a culture of quality, accountability, and continuous improvement. Define and track key quality metrics (KPIs) to measure product quality, team performance, and process effectiveness. Stay current on industry trends and emerging technologies in QA, AI, DevOps, and testing to drive innovation. QA & Testing Management Direct all testing activities across our key platforms: Salesforce: Oversee functional, integration, and regression testing for Sales, Service, and Financial Services Cloud implementations. Mobile Apps: Lead the testing strategy for native iOS and Android applications, covering functional, usability, performance, and security testing. Data Platforms: Ensure data integrity and quality by overseeing the testing of ETL/ELT pipelines, data models, and business intelligence reports. AI Applications: Develop a comprehensive QA strategy for emerging AI applications, and ensure adherence to applicable financial industry standards Establish and evolve our test automation framework to increase efficiency, accelerate delivery, and improve test coverage. Ensure a cohesive process that integrates automated testing at all levels (unit, integration, API, UI). Champion modern tools and methodologies like BDD and ATDD, collaborating closely with business and development teams to improve efficiency. DevOps & Release Management Drive automation to optimise continuous integration, automated testing, and continuous delivery processes, working with business leaders and cross-functional teams. Establish processes to coordinate end-to-end release management lifecycle, including scheduling, coordination, stakeholder communication, and deployment validation. Implement and manage release governance processes to mitigate risk and ensure production stability. Team & Stakeholder Management Collaborate with senior stakeholders, including Heads of Engineering, Product, and business leaders, to ensure alignment on quality standards and delivery schedules. Proven experience in a senior QA leadership role (e.g., Head of Testing, QA Director) within the financial services or FinTech sector. Demonstrable experience of working collaboratively with cross-functional and multi-vendor partners across locations and time zones (onshore and offshore). Demonstrated expertise in defining and executing testing strategies for complex, enterprise-level Salesforce ecosystems. Extensive hands-on experience with mobile application testing for both iOS and Android platforms. Strong experience in testing data platforms and warehouses. Expert-level understanding and practical experience implementing Agile/Scrum, BDD, and ATDD methodologies. Deep knowledge of DevOps principles and proven experience managing CI/CD pipelines (e.g., Azure DevOps, Jenkins, GitLab CI) and release management processes. Strong technical background with experience in test automation frameworks and tools (e.g., Selenium, Appium, Postman, Provar). We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What's in it for you? We reward youfor the work you do, whether that's through our discretionary annual bonus scheme that reflects bothpersonal and company performance, competitive annual leave allowance (28 daysplus bank holidays, with the option to purchase an additional 5 days), oronline rewards platform with a variety of discounts. We also havebenefits to support whatever stage of life you are in, including: Competitive parental leave (26 weeks full pay) Private medical insurance (optional taxable benefit) 10% non-contributory pension (increasing with length of service) Reasonable AdjustmentsWe're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box. What's next? If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you! Please submit an application by clicking'apply' below and our team will be in touch. As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.
Feb 21, 2026
Full time
Posted on: 18/02/2026 - Application Deadline: 04/03/2026 Are you ready tochart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success.This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes. At a glance: Location: London - Paddington Workplace Type: On-Site Employment Type: Permanent Seniority: Director The role: This role is part of the Technology Transformation Director leadership team, providing leadership to a globally distributed team reporting into the Technology Transformation Director. The role will lead our Quality Assurance function. You will define and implement a modern, comprehensive testing strategy across our core technology platforms, including Salesforce and our suite of customer-facing mobile apps. This role will embed a "quality-first" culture within our in-house and outsourced software development life cycle (SDLC). You will champion modern testing methodologies like Acceptance Test-Driven Development (ATDD) and Behaviour-Driven Development (BDD), collaborating with our Architecture, DevOps, and release management teams to ensure robust and timely product delivery. Key Responsibilities Support the development and execution of end-to-end testing and quality assurance, ensuring alignment with business objectives. Champion and embed a culture of quality, accountability, and continuous improvement. Define and track key quality metrics (KPIs) to measure product quality, team performance, and process effectiveness. Stay current on industry trends and emerging technologies in QA, AI, DevOps, and testing to drive innovation. QA & Testing Management Direct all testing activities across our key platforms: Salesforce: Oversee functional, integration, and regression testing for Sales, Service, and Financial Services Cloud implementations. Mobile Apps: Lead the testing strategy for native iOS and Android applications, covering functional, usability, performance, and security testing. Data Platforms: Ensure data integrity and quality by overseeing the testing of ETL/ELT pipelines, data models, and business intelligence reports. AI Applications: Develop a comprehensive QA strategy for emerging AI applications, and ensure adherence to applicable financial industry standards Establish and evolve our test automation framework to increase efficiency, accelerate delivery, and improve test coverage. Ensure a cohesive process that integrates automated testing at all levels (unit, integration, API, UI). Champion modern tools and methodologies like BDD and ATDD, collaborating closely with business and development teams to improve efficiency. DevOps & Release Management Drive automation to optimise continuous integration, automated testing, and continuous delivery processes, working with business leaders and cross-functional teams. Establish processes to coordinate end-to-end release management lifecycle, including scheduling, coordination, stakeholder communication, and deployment validation. Implement and manage release governance processes to mitigate risk and ensure production stability. Team & Stakeholder Management Collaborate with senior stakeholders, including Heads of Engineering, Product, and business leaders, to ensure alignment on quality standards and delivery schedules. Proven experience in a senior QA leadership role (e.g., Head of Testing, QA Director) within the financial services or FinTech sector. Demonstrable experience of working collaboratively with cross-functional and multi-vendor partners across locations and time zones (onshore and offshore). Demonstrated expertise in defining and executing testing strategies for complex, enterprise-level Salesforce ecosystems. Extensive hands-on experience with mobile application testing for both iOS and Android platforms. Strong experience in testing data platforms and warehouses. Expert-level understanding and practical experience implementing Agile/Scrum, BDD, and ATDD methodologies. Deep knowledge of DevOps principles and proven experience managing CI/CD pipelines (e.g., Azure DevOps, Jenkins, GitLab CI) and release management processes. Strong technical background with experience in test automation frameworks and tools (e.g., Selenium, Appium, Postman, Provar). We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What's in it for you? We reward youfor the work you do, whether that's through our discretionary annual bonus scheme that reflects bothpersonal and company performance, competitive annual leave allowance (28 daysplus bank holidays, with the option to purchase an additional 5 days), oronline rewards platform with a variety of discounts. We also havebenefits to support whatever stage of life you are in, including: Competitive parental leave (26 weeks full pay) Private medical insurance (optional taxable benefit) 10% non-contributory pension (increasing with length of service) Reasonable AdjustmentsWe're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box. What's next? If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you! Please submit an application by clicking'apply' below and our team will be in touch. As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Bridge is hiring a Head of EDD & Client Oversight to build and lead our oversight program for clients who operate in regulated or high-risk financial services categories. This role combines enhanced due diligence (EDD), ongoing monitoring, and thematic/audit reviews into a comprehensive oversight function that ensures our clients maintain strong controls aligned with Bridge's expectations and regulatory standards. What you'll do This person will design the framework, manage a team of analysts/reviewers, and run an ongoing audit/QA program that evaluates client controls across AML/BSA, sanctions, fraud, and risk domains. Responsibilities Build and Run the Client Oversight Program Design and implement Bridge's client oversight framework, including risk-based schedules for reviews and ongoing monitoring. Develop testing methodologies, checklists, and evaluation criteria for assessing client AML/BSA and financial crime controls. Ensure the program aligns with regulatory expectations, internal policies, and evolving risk exposure. Lead the EDD & QA Team Manage a team responsible for conducting: Enhanced Due Diligence (EDD) reviews on high-risk clients Periodic control assessments and audits Quality assurance checks on onboarding and monitoring outcomes Provide coaching, support, and subject-matter guidance to junior reviewers and analysts. Execute Reviews & Assessments Review clients' policies, procedures, governance, and control environments. Evaluate the design and effectiveness of their AML/BSA, sanctions, fraud, and risk controls. Conduct interviews with client compliance/risk leaders as part of oversight work. Produce clear, thorough reports summarizing findings, risks, and required remediation. Ongoing Monitoring & Risk Escalation Track completion of client remediation actions and follow-ups. Escalate material risks or program weaknesses to the MLRO/BSA Officer and relevant internal teams. Maintain dashboards, KPIs, and documentation supporting program governance. Cross-Functional Collaboration Work closely with Product, Risk, MLRO/BSA Officer, and Business teams to ensure oversight findings are integrated into risk decisions. Partner on enhancements to onboarding, monitoring, and partner risk-stratification processes. Contribute to broader financial crime program development as Bridge expands into new products and markets Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience in EDD, AML/BSA testing, internal audit, QA, or financial crime reviews within a fintech, audit firm, or regulated financial services provider. Strong understanding of AML/BSA and sanctions regulatory requirements, risk assessment, and control frameworks. Ability to build structured programs and methodologies - not just run existing ones. Comfortable managing and developing a team performing detailed reviews. Strong analytical and writing skills, with the ability to produce clear, regulator-ready reports. Excellent cross-functional communicator, able to partner with internal teams and engage directly with client compliance functions. Preferred qualifications Experience assessing or auditing financial services clients (banks, fintechs, PSPs, FX, crypto, MSBs, etc.). Experience designing oversight or third-party risk frameworks. Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €100,000 - €150,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Administrative Job type Full time Apply for this role
Feb 21, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Bridge is hiring a Head of EDD & Client Oversight to build and lead our oversight program for clients who operate in regulated or high-risk financial services categories. This role combines enhanced due diligence (EDD), ongoing monitoring, and thematic/audit reviews into a comprehensive oversight function that ensures our clients maintain strong controls aligned with Bridge's expectations and regulatory standards. What you'll do This person will design the framework, manage a team of analysts/reviewers, and run an ongoing audit/QA program that evaluates client controls across AML/BSA, sanctions, fraud, and risk domains. Responsibilities Build and Run the Client Oversight Program Design and implement Bridge's client oversight framework, including risk-based schedules for reviews and ongoing monitoring. Develop testing methodologies, checklists, and evaluation criteria for assessing client AML/BSA and financial crime controls. Ensure the program aligns with regulatory expectations, internal policies, and evolving risk exposure. Lead the EDD & QA Team Manage a team responsible for conducting: Enhanced Due Diligence (EDD) reviews on high-risk clients Periodic control assessments and audits Quality assurance checks on onboarding and monitoring outcomes Provide coaching, support, and subject-matter guidance to junior reviewers and analysts. Execute Reviews & Assessments Review clients' policies, procedures, governance, and control environments. Evaluate the design and effectiveness of their AML/BSA, sanctions, fraud, and risk controls. Conduct interviews with client compliance/risk leaders as part of oversight work. Produce clear, thorough reports summarizing findings, risks, and required remediation. Ongoing Monitoring & Risk Escalation Track completion of client remediation actions and follow-ups. Escalate material risks or program weaknesses to the MLRO/BSA Officer and relevant internal teams. Maintain dashboards, KPIs, and documentation supporting program governance. Cross-Functional Collaboration Work closely with Product, Risk, MLRO/BSA Officer, and Business teams to ensure oversight findings are integrated into risk decisions. Partner on enhancements to onboarding, monitoring, and partner risk-stratification processes. Contribute to broader financial crime program development as Bridge expands into new products and markets Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience in EDD, AML/BSA testing, internal audit, QA, or financial crime reviews within a fintech, audit firm, or regulated financial services provider. Strong understanding of AML/BSA and sanctions regulatory requirements, risk assessment, and control frameworks. Ability to build structured programs and methodologies - not just run existing ones. Comfortable managing and developing a team performing detailed reviews. Strong analytical and writing skills, with the ability to produce clear, regulator-ready reports. Excellent cross-functional communicator, able to partner with internal teams and engage directly with client compliance functions. Preferred qualifications Experience assessing or auditing financial services clients (banks, fintechs, PSPs, FX, crypto, MSBs, etc.). Experience designing oversight or third-party risk frameworks. Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €100,000 - €150,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Administrative Job type Full time Apply for this role
Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: Hybrid 4.5 day working week (Half day Fridays) About Infinity We are building the next generation of call intelligence and AI-driven insight platforms. Over the next three years, our focus is on evolving from a strong analytics foundation into an outcome-driven, API-first platform that embeds intelligence directly into customer workflows. This is an opportunity to join us at a pivotal stage. You'll help shape both how we build and what we build, working on systems that process high-volume, high-value data and increasingly leverage AI and automation to deliver measurable customer and business outcomes. We value pragmatic engineering, clear thinking, and continuous learning. Our teams are small, autonomous, and outcome-focused, with a strong emphasis on quality, ownership, and collaboration. We are entering our next growth phase - investing in AI-powered platform scalability, operational excellence and maturity, and cost-efficient growth to support our long-term strategy and enterprise ambitions. The Role As Head of DevOps, you will lead Infinity's cloud, infrastructure, and platform reliability functions, ensuring that our systems are secure, scalable, observable, and continuously deployable. You will shape and execute the DevOps and Platform Engineering strategy, enabling high-velocity software delivery with best-in-class automation, observability, and DORA-driven performance metrics. Reporting to the CTO, you will manage a small but high-impact team of two DevOps/SRE Engineers, working closely with the other teams within the Product & Engineering (P&E) organisation to build the next-generation operational foundation for Infinity's AI-driven SaaS platform. About You This should include the 4 to 5 key Infinity behaviours needed for the role eg: To succeed in Infinity and this role you need to be able to work smart, hard and with a positive energy. You work at pace always looking for ways to improve things and with an eye on the results. You are a creative thinker who dares to do things differently. Being a team player is essential. In Infinity that means being open, honest, consistent and fair and contributing to a sense of purpose and positive team morale. Key Responsibilities Strategy & Leadership Define and execute Infinity's DevOps and Platform Engineering roadmap aligned with product and engineering strategy. Lead and mentor two DevOps/SRE Engineers, developing a culture of automation, reliability, and continuous improvement. Drive adoption of DORA metrics (Deployment Frequency, Lead Time for Change, MTTR, Change Failure Rate) as core operational KPIs. Partner with the Head of Engineering and CTO to set and deliver uptime, scalability, and efficiency objectives. Infrastructure & Cloud Management Own the design, governance, and optimisation of AWS-based infrastructure, ensuring scalability, cost efficiency, and resilience. Champion Infrastructure as Code (IaC) using Terraform and Puppet for environment provisioning, configuration, and compliance automation. Lead the management and optimisation of serverless and event-driven architectures, leveraging AWS Lambda, API Gateway, and related services. Oversee cloud cost management, performance tuning, and disaster recovery planning. CI/CD & Automation Oversee the design and continuous improvement of CI/CD pipelines (GitHub Actions) to ensure rapid, low-risk deployments. Embed automated testing, code quality gates, and policy-as-code enforcement. Implement progressive delivery techniques such as blue/green and canary deployments to reduce risk. Integrate DevSecOps practices, automating security scanning, dependency management, and compliance checks. Observability, Reliability & Incident Management Establish and maintain platform-wide observability through dashboards, alerts, SLOs, SLIs, and SLAs. Use modern observability stacks (e.g. Prometheus, Grafana, Datadog, ELK) for proactive monitoring and root cause analysis. Lead post-incident reviews and ensure continuous improvement through robust RCA and feedback loops. Own and report on service reliability metrics (availability, latency, throughput, error rates) to leadership. Security, Compliance & Governance Ensure DevOps practices uphold ISO 27001, PCI-DSS, GDPR, and other relevant compliance standards. Oversee secrets management, identity and access controls, and vulnerability scanning across environments. Partner with the Head of Engineering to ensure continuous compliance and audit readiness. Embed DevSecOps principles to automate compliance validation and shift security left in the development lifecycle. Collaboration & Reporting Collaborate with the other teams within the P&E organisation, including Product, Solutions, Data, Engineering and Quality, to ensure smooth integration between development, deployment, and operations. Provide regular operational reports on uptime, incident performance, DORA metrics, and infrastructure efficiency. Work closely with the Head of Engineering on roadmap alignment, capacity planning, and continuous improvement initiatives. Key Competencies & Experience 7+ years' experience in DevOps, SRE, or infrastructure roles, including 3+ years in a leadership or senior technical capacity. Proven expertise in AWS (Lambda, EC2, RDS, S3, CloudWatch, Route53) and IaC (Terraform, Puppet, or Pulumi). Strong knowledge of CI/CD tooling, observability stacks, and cloud security best practices. Demonstrated experience applying DORA metrics and improving delivery performance. Deep understanding of network security, identity management, and compliance frameworks (ISO 27001, PCI-DSS, SOC2, GDPR). Excellent collaboration, communication, and problem-solving skills, with a mindset for automation and continuous improvement. Desirable Experience supporting AI/ML or real-time analytics workloads. AWS Certified DevOps Engineer, or equivalent certification. Experience within MarTech, call-tracking, or voice analytics SaaS environments. Prior involvement in ISO 27001 and PCI-DSS certification or audit evidence processes. Benefits you can enjoy 4.5 day working week (Half day every Friday- 1pm finish) 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
Feb 21, 2026
Full time
Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: Hybrid 4.5 day working week (Half day Fridays) About Infinity We are building the next generation of call intelligence and AI-driven insight platforms. Over the next three years, our focus is on evolving from a strong analytics foundation into an outcome-driven, API-first platform that embeds intelligence directly into customer workflows. This is an opportunity to join us at a pivotal stage. You'll help shape both how we build and what we build, working on systems that process high-volume, high-value data and increasingly leverage AI and automation to deliver measurable customer and business outcomes. We value pragmatic engineering, clear thinking, and continuous learning. Our teams are small, autonomous, and outcome-focused, with a strong emphasis on quality, ownership, and collaboration. We are entering our next growth phase - investing in AI-powered platform scalability, operational excellence and maturity, and cost-efficient growth to support our long-term strategy and enterprise ambitions. The Role As Head of DevOps, you will lead Infinity's cloud, infrastructure, and platform reliability functions, ensuring that our systems are secure, scalable, observable, and continuously deployable. You will shape and execute the DevOps and Platform Engineering strategy, enabling high-velocity software delivery with best-in-class automation, observability, and DORA-driven performance metrics. Reporting to the CTO, you will manage a small but high-impact team of two DevOps/SRE Engineers, working closely with the other teams within the Product & Engineering (P&E) organisation to build the next-generation operational foundation for Infinity's AI-driven SaaS platform. About You This should include the 4 to 5 key Infinity behaviours needed for the role eg: To succeed in Infinity and this role you need to be able to work smart, hard and with a positive energy. You work at pace always looking for ways to improve things and with an eye on the results. You are a creative thinker who dares to do things differently. Being a team player is essential. In Infinity that means being open, honest, consistent and fair and contributing to a sense of purpose and positive team morale. Key Responsibilities Strategy & Leadership Define and execute Infinity's DevOps and Platform Engineering roadmap aligned with product and engineering strategy. Lead and mentor two DevOps/SRE Engineers, developing a culture of automation, reliability, and continuous improvement. Drive adoption of DORA metrics (Deployment Frequency, Lead Time for Change, MTTR, Change Failure Rate) as core operational KPIs. Partner with the Head of Engineering and CTO to set and deliver uptime, scalability, and efficiency objectives. Infrastructure & Cloud Management Own the design, governance, and optimisation of AWS-based infrastructure, ensuring scalability, cost efficiency, and resilience. Champion Infrastructure as Code (IaC) using Terraform and Puppet for environment provisioning, configuration, and compliance automation. Lead the management and optimisation of serverless and event-driven architectures, leveraging AWS Lambda, API Gateway, and related services. Oversee cloud cost management, performance tuning, and disaster recovery planning. CI/CD & Automation Oversee the design and continuous improvement of CI/CD pipelines (GitHub Actions) to ensure rapid, low-risk deployments. Embed automated testing, code quality gates, and policy-as-code enforcement. Implement progressive delivery techniques such as blue/green and canary deployments to reduce risk. Integrate DevSecOps practices, automating security scanning, dependency management, and compliance checks. Observability, Reliability & Incident Management Establish and maintain platform-wide observability through dashboards, alerts, SLOs, SLIs, and SLAs. Use modern observability stacks (e.g. Prometheus, Grafana, Datadog, ELK) for proactive monitoring and root cause analysis. Lead post-incident reviews and ensure continuous improvement through robust RCA and feedback loops. Own and report on service reliability metrics (availability, latency, throughput, error rates) to leadership. Security, Compliance & Governance Ensure DevOps practices uphold ISO 27001, PCI-DSS, GDPR, and other relevant compliance standards. Oversee secrets management, identity and access controls, and vulnerability scanning across environments. Partner with the Head of Engineering to ensure continuous compliance and audit readiness. Embed DevSecOps principles to automate compliance validation and shift security left in the development lifecycle. Collaboration & Reporting Collaborate with the other teams within the P&E organisation, including Product, Solutions, Data, Engineering and Quality, to ensure smooth integration between development, deployment, and operations. Provide regular operational reports on uptime, incident performance, DORA metrics, and infrastructure efficiency. Work closely with the Head of Engineering on roadmap alignment, capacity planning, and continuous improvement initiatives. Key Competencies & Experience 7+ years' experience in DevOps, SRE, or infrastructure roles, including 3+ years in a leadership or senior technical capacity. Proven expertise in AWS (Lambda, EC2, RDS, S3, CloudWatch, Route53) and IaC (Terraform, Puppet, or Pulumi). Strong knowledge of CI/CD tooling, observability stacks, and cloud security best practices. Demonstrated experience applying DORA metrics and improving delivery performance. Deep understanding of network security, identity management, and compliance frameworks (ISO 27001, PCI-DSS, SOC2, GDPR). Excellent collaboration, communication, and problem-solving skills, with a mindset for automation and continuous improvement. Desirable Experience supporting AI/ML or real-time analytics workloads. AWS Certified DevOps Engineer, or equivalent certification. Experience within MarTech, call-tracking, or voice analytics SaaS environments. Prior involvement in ISO 27001 and PCI-DSS certification or audit evidence processes. Benefits you can enjoy 4.5 day working week (Half day every Friday- 1pm finish) 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
About Symphony Collective Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools. What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong operational leadership. The Role We are seeking an experienced Chief Operating Officer (COO) to co-lead Symphony Collective alongside the Founder & CEO. This is a senior, hands-on leadership role for an operational partner who will steward delivery, people, systems and processes, enabling the CEO to focus on vision, partnerships, resourcing and storytelling. You will play a central role in shaping the organisation s next chapter, turning ambition into sustainable structure. Key Responsibilities Operations & Delivery Oversee the day-to-day operational management of Symphony Collective Translate organisational strategy into clear plans, timelines and execution Ensure operational excellence across arts, education and advocacy initiatives People & Culture Lead and support staff, freelancers and volunteers Build inclusive, supportive and high-performing teams Develop systems for recruitment, onboarding, performance and wellbeing Systems & Governance Design and embed effective operational systems and workflows Oversee governance, compliance and risk management Improve efficiency, clarity and accountability across the organisation Symphony Studios Oversee the day-to-day running of Symphony Studios, our physical creative and community space Support its role as a hub for education, rehearsals, content creation and community life Ensure the space operates as a launchpad for Symphony s wider work Programme Areas Arts: music school, choirs, instrumental tuition, production, podcasts, short films and live events Academics: GCSE exam support, tutoring, mentoring, soft skills and wider learning programmes Advocacy: wellbeing and health campaigns, social justice work and flagship community events, including TRIBE: Festival of Hope About You You may come from the charity, social enterprise, education, arts or community sector and will bring: Senior operational leadership experience (COO, Head of Operations, Director of Operations or similar) Strong people management and organisational capability Experience building systems and structures in growing organisations A collaborative, values-driven leadership style A deep alignment with Symphony Collective s mission and communities Above all, we are looking for someone who wants to build something brave and meaningful, and understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future.
Feb 21, 2026
Full time
About Symphony Collective Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools. What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong operational leadership. The Role We are seeking an experienced Chief Operating Officer (COO) to co-lead Symphony Collective alongside the Founder & CEO. This is a senior, hands-on leadership role for an operational partner who will steward delivery, people, systems and processes, enabling the CEO to focus on vision, partnerships, resourcing and storytelling. You will play a central role in shaping the organisation s next chapter, turning ambition into sustainable structure. Key Responsibilities Operations & Delivery Oversee the day-to-day operational management of Symphony Collective Translate organisational strategy into clear plans, timelines and execution Ensure operational excellence across arts, education and advocacy initiatives People & Culture Lead and support staff, freelancers and volunteers Build inclusive, supportive and high-performing teams Develop systems for recruitment, onboarding, performance and wellbeing Systems & Governance Design and embed effective operational systems and workflows Oversee governance, compliance and risk management Improve efficiency, clarity and accountability across the organisation Symphony Studios Oversee the day-to-day running of Symphony Studios, our physical creative and community space Support its role as a hub for education, rehearsals, content creation and community life Ensure the space operates as a launchpad for Symphony s wider work Programme Areas Arts: music school, choirs, instrumental tuition, production, podcasts, short films and live events Academics: GCSE exam support, tutoring, mentoring, soft skills and wider learning programmes Advocacy: wellbeing and health campaigns, social justice work and flagship community events, including TRIBE: Festival of Hope About You You may come from the charity, social enterprise, education, arts or community sector and will bring: Senior operational leadership experience (COO, Head of Operations, Director of Operations or similar) Strong people management and organisational capability Experience building systems and structures in growing organisations A collaborative, values-driven leadership style A deep alignment with Symphony Collective s mission and communities Above all, we are looking for someone who wants to build something brave and meaningful, and understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future.
About the Role My client are a global organisation with the search for an experienced Head of Change Management to lead and mature their enterprise wide change capability. The successful candidate will bring a background in a Big 4 consulting environment, significant experience delivering large-scale global transformation initiatives, and hold a Prosci Change Management Certification. This is a strategic leadership position responsible for shaping the organisation's global change strategy and ensuring that major transformation programmes land effectively across multiple regions. Key Responsibilities Develop and lead the organisation's global change management strategy. Drive change workstreams across large, multi-region transformation programmes. Partner with global senior stakeholders to ensure alignment, engagement, and adoption. Conduct global change impact assessments and readiness planning. Deliver communications, engagement, and training approaches across multiple geographies. Track change adoption and provide clear, actionable reporting. Lead, mentor, and grow a high-performing global change management team. Establish and embed best-practice change methodologies and governance. Essential Experience & Qualifications Ex-Big 4 consulting experience Prosci Change Management Certification Proven experience leading global transformation programmes across multiple regions. Strong influencing skills with senior and C-suite stakeholders. Excellent communication and stakeholder management capabilities. Experience working within complex, matrixed, or multinational environments. Desired Experience Exposure to a range of transformation initiatives Experience supporting or building a change management capability or centre of excellence. Familiarity with structured project or delivery methodologies We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Feb 21, 2026
Full time
About the Role My client are a global organisation with the search for an experienced Head of Change Management to lead and mature their enterprise wide change capability. The successful candidate will bring a background in a Big 4 consulting environment, significant experience delivering large-scale global transformation initiatives, and hold a Prosci Change Management Certification. This is a strategic leadership position responsible for shaping the organisation's global change strategy and ensuring that major transformation programmes land effectively across multiple regions. Key Responsibilities Develop and lead the organisation's global change management strategy. Drive change workstreams across large, multi-region transformation programmes. Partner with global senior stakeholders to ensure alignment, engagement, and adoption. Conduct global change impact assessments and readiness planning. Deliver communications, engagement, and training approaches across multiple geographies. Track change adoption and provide clear, actionable reporting. Lead, mentor, and grow a high-performing global change management team. Establish and embed best-practice change methodologies and governance. Essential Experience & Qualifications Ex-Big 4 consulting experience Prosci Change Management Certification Proven experience leading global transformation programmes across multiple regions. Strong influencing skills with senior and C-suite stakeholders. Excellent communication and stakeholder management capabilities. Experience working within complex, matrixed, or multinational environments. Desired Experience Exposure to a range of transformation initiatives Experience supporting or building a change management capability or centre of excellence. Familiarity with structured project or delivery methodologies We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
A leading global expert in welding services is seeking a Head of Business IT and PMO to improve and manage the business applications landscape. Responsibilities include leading the team, ensuring stable operations, and managing vendor relationships. Ideal candidates should have a degree in business or IT and experience at the enterprise scale. Strong leadership and change management skills are essential. This position is based in Burnley, UK.
Feb 20, 2026
Full time
A leading global expert in welding services is seeking a Head of Business IT and PMO to improve and manage the business applications landscape. Responsibilities include leading the team, ensuring stable operations, and managing vendor relationships. Ideal candidates should have a degree in business or IT and experience at the enterprise scale. Strong leadership and change management skills are essential. This position is based in Burnley, UK.
DS&I Head of UK Centre of Excellence & Monitoring Hub (Director) The DS&I Head of the UK CoE & Monitoring Hub is a senior leadership role within Compliance Digital Strategy & Innovation. The role leads the UK Centre of Excellence, acts as the strategic relationship lead for Data Led Monitoring (DLM) across the Compliance Leadership Team, and is accountable for delivering scalable analytical and digital solutions in close partnership with our Pune DS&I CoE. This position plays a critical role in aligning digital strategy with Compliance needs while upholding the highest standards of governance, risk management, and innovation. Key Responsibilities Strategic Leadership & Relationship Management Serve as the primary relationship lead for DLM across the Compliance Leadership Team. Build strong partnerships across UK and Europe to align digital strategy with oversight goals. Represent the UK DS&I CoE in regional and global innovation forums. Maintain close working relationships with CTO and CIO partners to stay aligned with enterprise wide digital developments. Centre of Excellence Leadership Lead and develop the UK DS&I CoE, including AI, analytics, and automation talent. Establish the UK CoE as a hub for digital innovation and AI experimentation. Drive consistency in tooling, methodologies, and governance through close partnership with the Pune DS&I CoE. Data Led Monitoring (DLM) Delivery Oversee analytical design and build for DLM, ensuring robust and scalable solutions. Collaborate with data science, technology, and compliance teams to deliver high quality monitoring capabilities. Leverage offshore delivery teams for build, testing, and deployment of analytical solutions. Governance & Risk Ensure all digital initiatives adhere to governance, privacy, and regulatory expectations. Proactively identify and mitigate risks associated with digital transformation and data led approaches. What You'll Bring Significant senior leadership experience in digital strategy, innovation, or analytics, ideally within financial services or regulated environments. Strong understanding of compliance, risk management, and data governance. Proven ability to influence senior stakeholders and lead cross functional teams. Experience delivering complex data and analytics programmes in compliance, oversight, or similar domains. Excellent communication skills and strategic planning capability. Expertise in AI/ML, digital transformation, and data led monitoring. Familiarity with European regulatory contexts and experience working with offshore centres, particularly in India. A leadership style that inspires innovation and drives change at scale. About DS&I Digital Strategy & Innovation (DS&I) is the strategic engine for digital transformation within Compliance. Our mission is to embed data driven oversight, modern analytics, and forward looking digital capabilities across the function. We partner closely with Compliance leaders, Technology, and global DS&I teams to deliver: Digital strategy and future state design Scalable AI, automation, and analytics capabilities High quality digital products and monitoring solutions A consistent, modernised, and innovative user experience Governance, tooling standards, and methodological excellence The DS&I team operates as a global network, with UK and Pune Centres of Excellence jointly delivering digital solutions that meet the evolving needs of Compliance and the wider organisation. Purpose of the role To lead the development and execution of the bank's Data & Analytics strategy, aligned with the bank's overall business goals and risk appetite, ensuring data is used effectively to drive business growth, optimise operations, and mitigate risks. Accountabilities Enablement of Business or Function Unit Strategy through fostering and embedding a comprehensive understanding of how data can be used, bringing thought leadership on best practices and new capabilities to deliver Business outcomes. Adherence to data policies standards and controls and inform this over time, driving Data Quality in support of use cases. Partnership with the Business or Function leadership to lead the definition and prioritisation of data use cases, business data products and their implementation and realisation of benefit. Prioritisation of activity required for Data and Analytics and challenge the overall end to end design and architecture. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up to date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division.
Feb 20, 2026
Full time
DS&I Head of UK Centre of Excellence & Monitoring Hub (Director) The DS&I Head of the UK CoE & Monitoring Hub is a senior leadership role within Compliance Digital Strategy & Innovation. The role leads the UK Centre of Excellence, acts as the strategic relationship lead for Data Led Monitoring (DLM) across the Compliance Leadership Team, and is accountable for delivering scalable analytical and digital solutions in close partnership with our Pune DS&I CoE. This position plays a critical role in aligning digital strategy with Compliance needs while upholding the highest standards of governance, risk management, and innovation. Key Responsibilities Strategic Leadership & Relationship Management Serve as the primary relationship lead for DLM across the Compliance Leadership Team. Build strong partnerships across UK and Europe to align digital strategy with oversight goals. Represent the UK DS&I CoE in regional and global innovation forums. Maintain close working relationships with CTO and CIO partners to stay aligned with enterprise wide digital developments. Centre of Excellence Leadership Lead and develop the UK DS&I CoE, including AI, analytics, and automation talent. Establish the UK CoE as a hub for digital innovation and AI experimentation. Drive consistency in tooling, methodologies, and governance through close partnership with the Pune DS&I CoE. Data Led Monitoring (DLM) Delivery Oversee analytical design and build for DLM, ensuring robust and scalable solutions. Collaborate with data science, technology, and compliance teams to deliver high quality monitoring capabilities. Leverage offshore delivery teams for build, testing, and deployment of analytical solutions. Governance & Risk Ensure all digital initiatives adhere to governance, privacy, and regulatory expectations. Proactively identify and mitigate risks associated with digital transformation and data led approaches. What You'll Bring Significant senior leadership experience in digital strategy, innovation, or analytics, ideally within financial services or regulated environments. Strong understanding of compliance, risk management, and data governance. Proven ability to influence senior stakeholders and lead cross functional teams. Experience delivering complex data and analytics programmes in compliance, oversight, or similar domains. Excellent communication skills and strategic planning capability. Expertise in AI/ML, digital transformation, and data led monitoring. Familiarity with European regulatory contexts and experience working with offshore centres, particularly in India. A leadership style that inspires innovation and drives change at scale. About DS&I Digital Strategy & Innovation (DS&I) is the strategic engine for digital transformation within Compliance. Our mission is to embed data driven oversight, modern analytics, and forward looking digital capabilities across the function. We partner closely with Compliance leaders, Technology, and global DS&I teams to deliver: Digital strategy and future state design Scalable AI, automation, and analytics capabilities High quality digital products and monitoring solutions A consistent, modernised, and innovative user experience Governance, tooling standards, and methodological excellence The DS&I team operates as a global network, with UK and Pune Centres of Excellence jointly delivering digital solutions that meet the evolving needs of Compliance and the wider organisation. Purpose of the role To lead the development and execution of the bank's Data & Analytics strategy, aligned with the bank's overall business goals and risk appetite, ensuring data is used effectively to drive business growth, optimise operations, and mitigate risks. Accountabilities Enablement of Business or Function Unit Strategy through fostering and embedding a comprehensive understanding of how data can be used, bringing thought leadership on best practices and new capabilities to deliver Business outcomes. Adherence to data policies standards and controls and inform this over time, driving Data Quality in support of use cases. Partnership with the Business or Function leadership to lead the definition and prioritisation of data use cases, business data products and their implementation and realisation of benefit. Prioritisation of activity required for Data and Analytics and challenge the overall end to end design and architecture. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up to date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division.
Presales Solution Architect Department: Connectivity Employment Type: Permanent Location: Remote, UK Description WE'RE RECRUITING! Location: Home-based with travel to customer sites when required Salary: Competitive base + benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry leading clients we work with! About the Role The successful candidate will join Nasstar's Presales team and be responsible for the scoping and creation of technical presales solutions and documentation and for supporting the sales community in client engagements. The role requires a confident, experienced, and self motivated individual who is able to work with minimal supervision and who is comfortable working with a broad range of clients at all organisational levels in both technical and business discussions. Central to the role will be the creation and review of compelling solution based proposals, demonstrations, RFI/RFPs, implementation strategies, designs and Statements of Work documents. The role will also involve liaison with other Nasstar teams - including Sales (the primary interaction), Bid Management, Product & Propositions, Technical Delivery, Project Management and Support & Managed Service teams. The successful candidate will also need to be flexible in relation to working from home and business travel. The successful candidate will have the experience and confidence to be able to advise clients in relation to Wide Area and Local Area Networking technologies with a particular focus on secure networking concepts such as SD WAN, SD Branch and SASE type architectures to include the provision of services such as ZTNA, CASB & FWAAS, SWG. Responsibilities The Customer Solutions Architect operates in a Presales capacity, engaging at a senior level to define and own the customers technology strategy. Engagement in a consultative manner is key to the success of this role, working with customers to shape their thinking and to build sales pipeline. The successful candidate will work on high value high complexity requests from existing customers and competitive RFI/ITT type engagements for products and services offered in the secure connectivity area of our product portfolio. They will manage the technical components of the sales process for a given customer and will be required to scope, solution and create customer facing commercial artefacts for engagements. What we are looking for Must be able to produce sales supporting documentation. Lead the creation of a response on an opportunity or customer basis, including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery, covering all aspects including requirements capture/scope of engagement, solution design, and project definition. Ensure that all proposals are technically sound, peer reviewed and approved by appropriate TDA. They will also be commercially correct and signed off by key stakeholders. Must be able to build strong client and team relationships. Experience dealing with customers and business stakeholders, at all levels including senior customer stakeholders. Confident, credible and authoritative demeanour - to influence customers and stakeholders. Provide collaboration and support: Assist and mentor other Pre Sales Consultants in the execution of the above responsibilities. Provide support for cross business unit opportunities. Must be confident and capable of presenting and running client workshops. Strong presentation skills. Ability to determine client needs and find technical solutions. Talk confidently/credibly about the chosen technologies. Influence stakeholders. Must be able to manage their own time successfully. Ability to engage and deliver on multiple projects concurrently. Essential Skills Recognised IT certifications from networking technology vendors including Fortinet and Cisco. Experience leading customer strategy, engaging with sellers, multivendors and dealing pipeline. Extensive IT/Telecoms technical experience. Recent experience of working in a Pre Sales capacity designing complex Enterprise Networking solutions across Security, WAN, LAN. Demonstrable knowledge of the technologies listed below. SD WAN SASE ZTNA Firewall, IDS/IPS, DDOS Cloud based security services IP Networking Routing protocols, BGP, VRRP, HSRP MPLS LAN (Wired & Wireless) Public Cloud network connectivity (ExpressRoute, Direct Connect) Experience of the above solutions from vendors including Fortinet and Cisco Experience in working with service transition teams around service onboarding and operation acceptance requirements. Demonstratable experience in large network transformation engagements and connecting enterprise networks to Public Cloud vendors like Microsoft and AWS. Must be commercially aware and able to build an accurate cost base for a given solution. Experience or understanding of working with Managed Network Services. What you can expect from us At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) + Your Birthday Off Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best of breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands Reasons to choose a career with Nasstar We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless. Which career path will you choose? Equal Opportunities Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organisations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. We welcome applications even if you don't think you match 100% of the role selection criteria. A note for agencies Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles. Key Responsibilities The Customer Solutions Architect operates in a Presales capacity, engaging at a senior level to define and own the customers technology strategy. Engagement in a consultative manner is key to the success of this role, working with customers to shape their thinking and to build sales pipeline. The successful candidate will work on high value high complexity requests from existing customers and competitive RFI/ITT type engagements for products and services offered in the secure connectivity area of our product portfolio. They will manage the technical components of the sales process for a given customer and will be required to scope, solution and create customer facing commercial artefacts for engagements.
Feb 20, 2026
Full time
Presales Solution Architect Department: Connectivity Employment Type: Permanent Location: Remote, UK Description WE'RE RECRUITING! Location: Home-based with travel to customer sites when required Salary: Competitive base + benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry leading clients we work with! About the Role The successful candidate will join Nasstar's Presales team and be responsible for the scoping and creation of technical presales solutions and documentation and for supporting the sales community in client engagements. The role requires a confident, experienced, and self motivated individual who is able to work with minimal supervision and who is comfortable working with a broad range of clients at all organisational levels in both technical and business discussions. Central to the role will be the creation and review of compelling solution based proposals, demonstrations, RFI/RFPs, implementation strategies, designs and Statements of Work documents. The role will also involve liaison with other Nasstar teams - including Sales (the primary interaction), Bid Management, Product & Propositions, Technical Delivery, Project Management and Support & Managed Service teams. The successful candidate will also need to be flexible in relation to working from home and business travel. The successful candidate will have the experience and confidence to be able to advise clients in relation to Wide Area and Local Area Networking technologies with a particular focus on secure networking concepts such as SD WAN, SD Branch and SASE type architectures to include the provision of services such as ZTNA, CASB & FWAAS, SWG. Responsibilities The Customer Solutions Architect operates in a Presales capacity, engaging at a senior level to define and own the customers technology strategy. Engagement in a consultative manner is key to the success of this role, working with customers to shape their thinking and to build sales pipeline. The successful candidate will work on high value high complexity requests from existing customers and competitive RFI/ITT type engagements for products and services offered in the secure connectivity area of our product portfolio. They will manage the technical components of the sales process for a given customer and will be required to scope, solution and create customer facing commercial artefacts for engagements. What we are looking for Must be able to produce sales supporting documentation. Lead the creation of a response on an opportunity or customer basis, including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery, covering all aspects including requirements capture/scope of engagement, solution design, and project definition. Ensure that all proposals are technically sound, peer reviewed and approved by appropriate TDA. They will also be commercially correct and signed off by key stakeholders. Must be able to build strong client and team relationships. Experience dealing with customers and business stakeholders, at all levels including senior customer stakeholders. Confident, credible and authoritative demeanour - to influence customers and stakeholders. Provide collaboration and support: Assist and mentor other Pre Sales Consultants in the execution of the above responsibilities. Provide support for cross business unit opportunities. Must be confident and capable of presenting and running client workshops. Strong presentation skills. Ability to determine client needs and find technical solutions. Talk confidently/credibly about the chosen technologies. Influence stakeholders. Must be able to manage their own time successfully. Ability to engage and deliver on multiple projects concurrently. Essential Skills Recognised IT certifications from networking technology vendors including Fortinet and Cisco. Experience leading customer strategy, engaging with sellers, multivendors and dealing pipeline. Extensive IT/Telecoms technical experience. Recent experience of working in a Pre Sales capacity designing complex Enterprise Networking solutions across Security, WAN, LAN. Demonstrable knowledge of the technologies listed below. SD WAN SASE ZTNA Firewall, IDS/IPS, DDOS Cloud based security services IP Networking Routing protocols, BGP, VRRP, HSRP MPLS LAN (Wired & Wireless) Public Cloud network connectivity (ExpressRoute, Direct Connect) Experience of the above solutions from vendors including Fortinet and Cisco Experience in working with service transition teams around service onboarding and operation acceptance requirements. Demonstratable experience in large network transformation engagements and connecting enterprise networks to Public Cloud vendors like Microsoft and AWS. Must be commercially aware and able to build an accurate cost base for a given solution. Experience or understanding of working with Managed Network Services. What you can expect from us At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) + Your Birthday Off Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best of breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands Reasons to choose a career with Nasstar We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless. Which career path will you choose? Equal Opportunities Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organisations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. We welcome applications even if you don't think you match 100% of the role selection criteria. A note for agencies Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles. Key Responsibilities The Customer Solutions Architect operates in a Presales capacity, engaging at a senior level to define and own the customers technology strategy. Engagement in a consultative manner is key to the success of this role, working with customers to shape their thinking and to build sales pipeline. The successful candidate will work on high value high complexity requests from existing customers and competitive RFI/ITT type engagements for products and services offered in the secure connectivity area of our product portfolio. They will manage the technical components of the sales process for a given customer and will be required to scope, solution and create customer facing commercial artefacts for engagements.
Job Description Head of Risk & Compliance Location: Fleet, Hampshire (Hybrid working available) Reporting Line: Chief Executive Officer, Regular reporting to the Board and Risk Committee Status: 1.00 FTE Role Purpose The Head of Risk & Compliance is a senior leadership role responsible for establishing, owning, and continuously enhancing the firm's risk management and compliance frameworks. The role provides independent oversight across all risk categories and regulatory obligations, supporting sustainable growth of the SME lending and equity investment portfolio. The position operates as a key second line function and acts as a trusted adviser to the Board, executive team, and investment committees. Key Responsibilities Risk Management Refine, implement, and maintain the firm's enterprise risk management framework, including risk appetite, policies, and governance structures. Own and challenge existing credit risk frameworks covering SME debt and equity investments. Monitor and report portfolio risk, concentration risk, stress testing, scenario analysis, and capital adequacy. Own operational, liquidity, reputational, and strategic risk assessments. Ensure timely and accurate risk reporting to the Board Risk Committee and senior management. Embed a strong risk culture across the organisation through training, communication, and effective challenge. Portfolio Management Oversee second line portfolio risk monitoring for both debt and equity: watch lists, triggers, MI dashboards, impairment/provisions, and performance vs. plan. Direct coverage/portfolio intervention process plan (work outs, restructures, external specialists) to minimise losses and maximise outcomes; assure fair customer treatment and regulatory expectations are met. Lead portfolio governance reporting and challenge including credit scoring/grading, Probability of Default (PD) and Loss Given Default (LGD) Exposure at Default (EAD) approaches, stress testing for debt portfolios, and equity valuation/exit risk assessment frameworks. Produce concise, decision useful risk reports for Regional Fund Heads, on impairments, recoveries, and thematic risks. Compliance & Regulatory Oversight Own and maintain the firm's compliance framework in line with FCA (or equivalent) regulatory requirements. Hold FCA regulatory approval for Compliance (SMF16) and MLRO (SMF17) duties, maintain policies and monitoring plans, and liaise with regulators and advisers as the main point of contact. Oversee AML, KYC, financial crime, conduct risk, maintain business continuity/disaster recovery oversight and data protection obligations. Own and implement annual compliance monitoring programmes, policies, and controls. Manage all regulatory interaction, including reporting, breaches, remediation plans, and internal compliance audits. Ensure governance arrangements meet regulatory expectations for a regulated SME lender/investor. Governance & Leadership Chair or contribute to Management and Board Risk Committees. Provide clear, practical advice to the Board on risk and regulatory matters. Be the contact point for Investors ensuring contract and reporting obligations reflect robust risk practice. Support new fund/product development and strategic initiatives from a risk and compliance perspective. Build, lead, and develop a high performing Risk team. Embed risk culture promoting proportional analysis and strong documentation; coach regional/sector heads and investment managers. Partner closely with the Finance team. Key Relationships CEO and FD Regional Fund Heads Investment Committee / Credit Committee Board Risk Committee and Chair of BRC Regulators and external advisers External compliance consultants and professionals (e.g solicitors & Insolvency practitioners) Person Specification Essential Experience Significant senior experience in risk management and compliance within financial services, with eligibility to hold a Senior Manager Function (SMF). Strong background in SME lending, credit risk, or investment environments. Demonstrable experience working in regulated firms (FCA or similar). Experience presenting to Boards and senior stakeholders. Proven ability to operate effectively in a small, fast growing organisation. Technical Knowledge Credit risk frameworks and portfolio management Regulatory compliance and governance AML / KYC and financial crime controls Risk appetite setting and stress testing Regulatory handbook, reporting and compliance monitoring Qualifications (Desirable) Relevant professional qualification (e.g. ICA, FRM, PRM, ACA, CFA or equivalent). Personal Attributes Commercially minded with strong judgement Confident communicator with gravitas at Board level Pragmatic, solutions oriented approach to risk High integrity and independence of thought Comfortable balancing control with growth objectives KPIs & success measures Building on the existing robust measures for the strategy of FSE updating for risk assessment advances in the wider market. Improving efficiency of processes utilising technology, including AI, to provide robust systems delivered at higher volumes. Portfolio performance vs. Risk Appetite (defaults/impairments, equity write downs, recovery rates). Committee throughput and decision quality (time to sanction, exceptions trend, post decision outcomes). Operational/compliance health (policy adherence, monitoring findings closed on time, BC/DR readiness). Stakeholder confidence (Board, funders, auditors) reflected in fewer surprises and clearer forward risk views. January 2026
Feb 20, 2026
Full time
Job Description Head of Risk & Compliance Location: Fleet, Hampshire (Hybrid working available) Reporting Line: Chief Executive Officer, Regular reporting to the Board and Risk Committee Status: 1.00 FTE Role Purpose The Head of Risk & Compliance is a senior leadership role responsible for establishing, owning, and continuously enhancing the firm's risk management and compliance frameworks. The role provides independent oversight across all risk categories and regulatory obligations, supporting sustainable growth of the SME lending and equity investment portfolio. The position operates as a key second line function and acts as a trusted adviser to the Board, executive team, and investment committees. Key Responsibilities Risk Management Refine, implement, and maintain the firm's enterprise risk management framework, including risk appetite, policies, and governance structures. Own and challenge existing credit risk frameworks covering SME debt and equity investments. Monitor and report portfolio risk, concentration risk, stress testing, scenario analysis, and capital adequacy. Own operational, liquidity, reputational, and strategic risk assessments. Ensure timely and accurate risk reporting to the Board Risk Committee and senior management. Embed a strong risk culture across the organisation through training, communication, and effective challenge. Portfolio Management Oversee second line portfolio risk monitoring for both debt and equity: watch lists, triggers, MI dashboards, impairment/provisions, and performance vs. plan. Direct coverage/portfolio intervention process plan (work outs, restructures, external specialists) to minimise losses and maximise outcomes; assure fair customer treatment and regulatory expectations are met. Lead portfolio governance reporting and challenge including credit scoring/grading, Probability of Default (PD) and Loss Given Default (LGD) Exposure at Default (EAD) approaches, stress testing for debt portfolios, and equity valuation/exit risk assessment frameworks. Produce concise, decision useful risk reports for Regional Fund Heads, on impairments, recoveries, and thematic risks. Compliance & Regulatory Oversight Own and maintain the firm's compliance framework in line with FCA (or equivalent) regulatory requirements. Hold FCA regulatory approval for Compliance (SMF16) and MLRO (SMF17) duties, maintain policies and monitoring plans, and liaise with regulators and advisers as the main point of contact. Oversee AML, KYC, financial crime, conduct risk, maintain business continuity/disaster recovery oversight and data protection obligations. Own and implement annual compliance monitoring programmes, policies, and controls. Manage all regulatory interaction, including reporting, breaches, remediation plans, and internal compliance audits. Ensure governance arrangements meet regulatory expectations for a regulated SME lender/investor. Governance & Leadership Chair or contribute to Management and Board Risk Committees. Provide clear, practical advice to the Board on risk and regulatory matters. Be the contact point for Investors ensuring contract and reporting obligations reflect robust risk practice. Support new fund/product development and strategic initiatives from a risk and compliance perspective. Build, lead, and develop a high performing Risk team. Embed risk culture promoting proportional analysis and strong documentation; coach regional/sector heads and investment managers. Partner closely with the Finance team. Key Relationships CEO and FD Regional Fund Heads Investment Committee / Credit Committee Board Risk Committee and Chair of BRC Regulators and external advisers External compliance consultants and professionals (e.g solicitors & Insolvency practitioners) Person Specification Essential Experience Significant senior experience in risk management and compliance within financial services, with eligibility to hold a Senior Manager Function (SMF). Strong background in SME lending, credit risk, or investment environments. Demonstrable experience working in regulated firms (FCA or similar). Experience presenting to Boards and senior stakeholders. Proven ability to operate effectively in a small, fast growing organisation. Technical Knowledge Credit risk frameworks and portfolio management Regulatory compliance and governance AML / KYC and financial crime controls Risk appetite setting and stress testing Regulatory handbook, reporting and compliance monitoring Qualifications (Desirable) Relevant professional qualification (e.g. ICA, FRM, PRM, ACA, CFA or equivalent). Personal Attributes Commercially minded with strong judgement Confident communicator with gravitas at Board level Pragmatic, solutions oriented approach to risk High integrity and independence of thought Comfortable balancing control with growth objectives KPIs & success measures Building on the existing robust measures for the strategy of FSE updating for risk assessment advances in the wider market. Improving efficiency of processes utilising technology, including AI, to provide robust systems delivered at higher volumes. Portfolio performance vs. Risk Appetite (defaults/impairments, equity write downs, recovery rates). Committee throughput and decision quality (time to sanction, exceptions trend, post decision outcomes). Operational/compliance health (policy adherence, monitoring findings closed on time, BC/DR readiness). Stakeholder confidence (Board, funders, auditors) reflected in fewer surprises and clearer forward risk views. January 2026
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Feb 20, 2026
Full time
What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Senior Knowledge Systems Manager - Law - London A highly regarded global law firm is seeking an established leader in knowledge systems to lead the future direction of its core knowledge platforms, including Matter Explorer, Legal Knowledge Search, and the Intranet. This is a strategic role with firmwide impact and would suit someone that enjoys shaping product vision, driving adoption, and improving how knowledge is captured, surfaced, and shared across a complex international legal firm. The role will partner with the Head of Knowledge and Information, will set the vision for knowledge technologies and ensure these platforms remain modern, intuitive, and aligned to the evolving needs of lawyers and business teams worldwide. You'll help foster a culture of consistent knowledge sharing, supported by strong governance, user centric design, and thoughtful change management. The successful candidate will be joining this function at a point where there are a number of ongoing and proposed projects to address. Key responsibilities of the Senior Knowledge Systems Manager include, but are not limited to: Leading strategy for Matter Explorer, Legal Knowledge Search, and the Intranet to ensure they remain innovative, relevant, and globally aligned. Owning the firm's search, browse, and taxonomy approach, including optimisation and ongoing taxonomy management. Line managing a small Knowledge Systems team and supporting professional development. Partnering with Product Owners, Technology & Data, legal practices, and BD teams on firmwide initiatives and governance groups. Driving user adoption through clear communications, training, and tailored rollout campaigns for a diverse international audience. Measuring success using product metrics, adoption data, and search performance insights, and identifying opportunities for enhancement. Overseeing content governance and ensuring compliance with legal, regulatory, and information security requirements. Championing knowledge capture, curation, and reuse across the firm, and leading the knowledge elements of major transformation programmes. Staying up to date with developments in legal tech, AI, and digital knowledge management to keep the firm at the forefront of knowledge innovation. This role will suit someone with considerable experience leading knowledge or information systems within a global law firm, professional services, or regulated environment. You'll bring strong expertise in knowledge management, enterprise search, taxonomy design, and technology adoption, along with a proven ability to influence senior stakeholders and collaborate across functions.
Feb 20, 2026
Full time
Senior Knowledge Systems Manager - Law - London A highly regarded global law firm is seeking an established leader in knowledge systems to lead the future direction of its core knowledge platforms, including Matter Explorer, Legal Knowledge Search, and the Intranet. This is a strategic role with firmwide impact and would suit someone that enjoys shaping product vision, driving adoption, and improving how knowledge is captured, surfaced, and shared across a complex international legal firm. The role will partner with the Head of Knowledge and Information, will set the vision for knowledge technologies and ensure these platforms remain modern, intuitive, and aligned to the evolving needs of lawyers and business teams worldwide. You'll help foster a culture of consistent knowledge sharing, supported by strong governance, user centric design, and thoughtful change management. The successful candidate will be joining this function at a point where there are a number of ongoing and proposed projects to address. Key responsibilities of the Senior Knowledge Systems Manager include, but are not limited to: Leading strategy for Matter Explorer, Legal Knowledge Search, and the Intranet to ensure they remain innovative, relevant, and globally aligned. Owning the firm's search, browse, and taxonomy approach, including optimisation and ongoing taxonomy management. Line managing a small Knowledge Systems team and supporting professional development. Partnering with Product Owners, Technology & Data, legal practices, and BD teams on firmwide initiatives and governance groups. Driving user adoption through clear communications, training, and tailored rollout campaigns for a diverse international audience. Measuring success using product metrics, adoption data, and search performance insights, and identifying opportunities for enhancement. Overseeing content governance and ensuring compliance with legal, regulatory, and information security requirements. Championing knowledge capture, curation, and reuse across the firm, and leading the knowledge elements of major transformation programmes. Staying up to date with developments in legal tech, AI, and digital knowledge management to keep the firm at the forefront of knowledge innovation. This role will suit someone with considerable experience leading knowledge or information systems within a global law firm, professional services, or regulated environment. You'll bring strong expertise in knowledge management, enterprise search, taxonomy design, and technology adoption, along with a proven ability to influence senior stakeholders and collaborate across functions.
