The Global Head of Strategic Partnerships is a leadership role in the HSBC Securities Services (SSV) team within Corporate & Institutional Banking (CIB) Reporting to the Global Head of Product Solutions & Strategy, SSV, this person will play a critical role in delivering on Securities Services growth strategy by enhancing collaboration with public and private sector institutions, innovative Startups and Large Technology industry leaders, helping HSBC deliver on opportunities across key sectors and markets, within the Bank's risk appetite Key focus of the role will be unlocking development opportunities for the Bank, by creating opportunities that allow the firm to invest and co-partner in situations that align to SSVs global strategy The successful candidate will: Champion a culture of innovation within HSBC by engaging with product and technology teams across the bank. Lead product research strategy, identifying where strategic industry partnership opportunities exist and aligning them with SSVs global strategic objectives. Ensure emerging technologies are identified that impact both employees and customers. Ensure HSBC is seen as a global leader in banking innovation. Ensure that we have developed relationships and programs in place across priority markets that drive external and internal outcomes. Manage strategic alliances with large industry partners, identify and integrate innovative digital solutions into the bank. Identify and accelerate new 'Partnership' initiatives with strategic partners. Principal Accountabilities: Determine the external partnerships, technologies, business models, and companies that will allow SSV to achieve its business goals more rapidly. Establishing and managing relationships with key strategic partners to provide additional execution capability to SSV. Leveraging a high performing, cross functional, global team that can work effectively in a complex product-based structure. Evolving, communicating, and executing the strategic partnership execution strategy. Develop and execute tailored resource mobilization strategies globally to help unlock external resources / capital in support of SSVs goals and product strategy Structure and execute, partnerships, and innovative products that enable SSV to deepen relationships with both public and private sector clients. Including buy-ins, seed funding and acquisitions for investments and divestments as appropriate. Work closely with internal global and regional stakeholders within SSV and broader CIB, as well as key strategic partners in Group Technology and wider group functions and partners Develop and execute matchmaking strategies and solutions, to bring together the needs of SSV with strategic partners to complement and strengthen HSBC's value proposition Stay up to date with product and technology-related innovation from competitors, clients and the market in general to help develop solutions that meet client requirements The role holder will sit on relevant Business and Governance forums and will be a member of the SSV Product & Strategy leadership team The role will sit as board member and act in advisory capacity with strategic partners as appropriate. Experience working with global industry bodies of strategic importance, influencing product roadmaps and delivering on strategic outcomes that are aligned with HSBC global objectives. Experience driving major change initiatives that will have significant and lasting impact on HSBC and our clients Experience managing strategic alliances to identify and integrate innovative digital solutions. Experience working with global teams, building and delivering enterprise-wide programmes at scale. Essential Capabilities: The individual will bring commercial acumen, a solid understanding of trends and opportunities in SSV products, Technology innovation and Fintech space. A track record of delivering commercial projects partnering with relevant agencies, finance institutions, philanthropic and private sector investors across the world Technical understanding and know-how of SSV products and Future State Architecture (including fund management and administration, Banks and Brokers and Dealers, Custody and Digital Assets) Experienced people leader, capable of setting a global strategy and vision Experience of building capabilities and infrastructure required to deliver targeted client and business outcomes Excellent stakeholder management skills, ability to manage a variety of stakeholders across global locations Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Apr 05, 2026
Full time
The Global Head of Strategic Partnerships is a leadership role in the HSBC Securities Services (SSV) team within Corporate & Institutional Banking (CIB) Reporting to the Global Head of Product Solutions & Strategy, SSV, this person will play a critical role in delivering on Securities Services growth strategy by enhancing collaboration with public and private sector institutions, innovative Startups and Large Technology industry leaders, helping HSBC deliver on opportunities across key sectors and markets, within the Bank's risk appetite Key focus of the role will be unlocking development opportunities for the Bank, by creating opportunities that allow the firm to invest and co-partner in situations that align to SSVs global strategy The successful candidate will: Champion a culture of innovation within HSBC by engaging with product and technology teams across the bank. Lead product research strategy, identifying where strategic industry partnership opportunities exist and aligning them with SSVs global strategic objectives. Ensure emerging technologies are identified that impact both employees and customers. Ensure HSBC is seen as a global leader in banking innovation. Ensure that we have developed relationships and programs in place across priority markets that drive external and internal outcomes. Manage strategic alliances with large industry partners, identify and integrate innovative digital solutions into the bank. Identify and accelerate new 'Partnership' initiatives with strategic partners. Principal Accountabilities: Determine the external partnerships, technologies, business models, and companies that will allow SSV to achieve its business goals more rapidly. Establishing and managing relationships with key strategic partners to provide additional execution capability to SSV. Leveraging a high performing, cross functional, global team that can work effectively in a complex product-based structure. Evolving, communicating, and executing the strategic partnership execution strategy. Develop and execute tailored resource mobilization strategies globally to help unlock external resources / capital in support of SSVs goals and product strategy Structure and execute, partnerships, and innovative products that enable SSV to deepen relationships with both public and private sector clients. Including buy-ins, seed funding and acquisitions for investments and divestments as appropriate. Work closely with internal global and regional stakeholders within SSV and broader CIB, as well as key strategic partners in Group Technology and wider group functions and partners Develop and execute matchmaking strategies and solutions, to bring together the needs of SSV with strategic partners to complement and strengthen HSBC's value proposition Stay up to date with product and technology-related innovation from competitors, clients and the market in general to help develop solutions that meet client requirements The role holder will sit on relevant Business and Governance forums and will be a member of the SSV Product & Strategy leadership team The role will sit as board member and act in advisory capacity with strategic partners as appropriate. Experience working with global industry bodies of strategic importance, influencing product roadmaps and delivering on strategic outcomes that are aligned with HSBC global objectives. Experience driving major change initiatives that will have significant and lasting impact on HSBC and our clients Experience managing strategic alliances to identify and integrate innovative digital solutions. Experience working with global teams, building and delivering enterprise-wide programmes at scale. Essential Capabilities: The individual will bring commercial acumen, a solid understanding of trends and opportunities in SSV products, Technology innovation and Fintech space. A track record of delivering commercial projects partnering with relevant agencies, finance institutions, philanthropic and private sector investors across the world Technical understanding and know-how of SSV products and Future State Architecture (including fund management and administration, Banks and Brokers and Dealers, Custody and Digital Assets) Experienced people leader, capable of setting a global strategy and vision Experience of building capabilities and infrastructure required to deliver targeted client and business outcomes Excellent stakeholder management skills, ability to manage a variety of stakeholders across global locations Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In house experience advising a high growth company, preferably with direct experience supporting the Marketing function. Office assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Legal Job type Full time Apply for this role
Apr 05, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In house experience advising a high growth company, preferably with direct experience supporting the Marketing function. Office assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Legal Job type Full time Apply for this role
Claims Manager, London Wholesale Property London, UK At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. Our Property claims team manage and resolve claims for our customers. They work closely together to bring claims to resolution. This is achieved through the interaction and collaboration with the practice leader and the underwriting team and with brokers, clients and experts, taking ownership of critical issues relating to the claims management. This is a fantastic role supporting the Head of Property & Casualty Claims in the management of the UK & Lloyd's London Wholesale Open Market claims portfolio and effectively oversee direct reports. You'll lead direct reports to ensure technical and quality service levels are met. Manage workload and actively provide technical oversight and coaching. Drive files to resolution to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Ensure appropriate management and oversight of internal and external relationships with early identification of issues and proactive resolution. You will also be responsible for ensuring portfolio oversight and insights and provided to stakeholders to make better informed decisions. In this role you will collaborate with claims leadership, claims handlers, underwriting counterparts, claims legal, brokers and clients as required. Maintain necessary reporting and controls as delegated by the Head of Property & Casualty Claims. Drive a culture of continuous improvement and learning within the claims team and actively support short- and long-term improvement initiatives. Demonstrate AXA XL behaviours and values at all times. What you'll be doing What will your essential responsibilities include? Lead and oversee a team of claim handlers managing Property claims, ensuring effective coverage analysis, investigation, evaluation, reserving and resolution in line with AXA XL guidelines, service standards and regulatory requirements. Own the performance, engagement and development of the team, including goal setting, performance management, technical coaching, succession planning and the identification and development of high potential talent, fostering a culture of constructive feedback and continuous learning. Manage a personal portfolio of claims and provide oversight of team portfolios, including direct handling of highly complex or large loss claims, identification of trends, reporting, and resolution of significant or problematic issues. Provide oversight of large losses and proactively manage litigation strategy on complex claims, including selection and management of external counsel in collaboration with management, Litigation and Claims teams, ensuring adherence to litigation management principles. Build and maintain strategic relationships with brokers, clients, underwriters, actuaries and Practice teams, including supporting new business and renewal activity, client training, marketing, business development and retention initiatives. Review and manage external vendor and Enterprise Shared Services performance across the portfolio, providing guidance and monitoring service delivery to ensure high customer service standards. Maintain robust reporting, controls and governance across the team, including compliance with the AXA XL Claim Alert and Quality Review processes, and drive a culture of continuous improvement and learning. Manage team workload, resource allocation and succession planning, ensuring optimal use of resources based on expertise, claim complexity and volume; support resource modelling, budget planning and expense management, including appropriate cost allocation to files. Lead and support process review and improvement initiatives within the product line, including project management of key initiatives delivered within agreed timescales. Deliver superior customer service to policyholders and brokers and ensure consistent standards across the team, proactively identifying and implementing improvements to the client experience. Undertake ad hoc international travel as required. This role is within the London Wholesale Property team. Depending on future work volumes, the opportunity may arise to work on other lines of business within Claims. We have also developed a cross training program designed to provide team members with the chance to expand their skills and experience across different areas. At AXA XL, we believe in fostering a culture of continuous learning and development, and as such, there will be opportunities for training across various teams and expertise domains. We especially encourage new starters to take full advantage of these opportunities to broaden their skillsets, gain diverse experience, and support their growth. By doing so, colleagues can enhance their capabilities, contribute to innovation, and help us deliver exceptional service to our customers. You will report to Head or Property & Casualty Claims, UK & Lloyd's. What you'll bring We're looking for someone who has these abilities and skills: Desired Skills and Abilities: Technical Claims Handling - Significant Property claims experience, working knowledge of Lloyd's Claims Principles, Lloyd's regulations, and the subscription market and knowledge of legal entities and global claims handling in different jurisdictions. Capable of overseeing large losses within team, including provision of authority, team mentoring and reporting of trends. Influencing and Negotiation - Ability to coach the team to achieve required results, managing internal and external relationships proactively and overseeing ESS including influencing to ensure results are at a high standard. Ability to influence underwriters and the market, including handling complaints effectively as well as representing Property at key Management meetings. Critical and Strategic Thinking - Ability to manage resources including team workload allocation and pro active management of vendor relationships to deliver on Product strategy. Ability to take a pre emptive problem management, solution generation and resolution approach. Communication - Ability to convey information in a clear, concise way to team, senior management and peers. Acts as a leader and ambassador for AXA XL claims through presenting confidently and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing and business development/retention activities. Organization - Ability to organize the team to ensure work is being done in the most effective way and SLAs are being met. Skilled at working independently with minimal supervision from manager. Continuous Improvement - Ability to look for ways to improve day to day work of direct report(s) and the Property Team. Identify areas where improvement requires and implement Continuous Improvement ("CI") measures with team, acting as a CI champion and ambassador. Analytic Skills - Possesses strong analytical skills and sound judgment. Leadership - Role models by setting a high bar for performance, engagement, and commitment. Ability to coach, develop, set expectations, evaluate, and hold people accountable for delivering. Takes initiative and has the ability to lead. Data analysis - Poised using data to inform decision making on portfolio, including reviewing claims dashboard to manage portfolio, reporting trends and analyzing problem areas including using data to manage experts. Change Management - Ability to implement change to achieve departmental strategy, including communicating change effectively and providing support to direct report(s) through the change curve. Project management - Ability to lead projects within own department as well as participation and contribution to projects supporting global claims strategy. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at us/inclusion and diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you . click apply for full job details
Apr 05, 2026
Full time
Claims Manager, London Wholesale Property London, UK At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. Our Property claims team manage and resolve claims for our customers. They work closely together to bring claims to resolution. This is achieved through the interaction and collaboration with the practice leader and the underwriting team and with brokers, clients and experts, taking ownership of critical issues relating to the claims management. This is a fantastic role supporting the Head of Property & Casualty Claims in the management of the UK & Lloyd's London Wholesale Open Market claims portfolio and effectively oversee direct reports. You'll lead direct reports to ensure technical and quality service levels are met. Manage workload and actively provide technical oversight and coaching. Drive files to resolution to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Ensure appropriate management and oversight of internal and external relationships with early identification of issues and proactive resolution. You will also be responsible for ensuring portfolio oversight and insights and provided to stakeholders to make better informed decisions. In this role you will collaborate with claims leadership, claims handlers, underwriting counterparts, claims legal, brokers and clients as required. Maintain necessary reporting and controls as delegated by the Head of Property & Casualty Claims. Drive a culture of continuous improvement and learning within the claims team and actively support short- and long-term improvement initiatives. Demonstrate AXA XL behaviours and values at all times. What you'll be doing What will your essential responsibilities include? Lead and oversee a team of claim handlers managing Property claims, ensuring effective coverage analysis, investigation, evaluation, reserving and resolution in line with AXA XL guidelines, service standards and regulatory requirements. Own the performance, engagement and development of the team, including goal setting, performance management, technical coaching, succession planning and the identification and development of high potential talent, fostering a culture of constructive feedback and continuous learning. Manage a personal portfolio of claims and provide oversight of team portfolios, including direct handling of highly complex or large loss claims, identification of trends, reporting, and resolution of significant or problematic issues. Provide oversight of large losses and proactively manage litigation strategy on complex claims, including selection and management of external counsel in collaboration with management, Litigation and Claims teams, ensuring adherence to litigation management principles. Build and maintain strategic relationships with brokers, clients, underwriters, actuaries and Practice teams, including supporting new business and renewal activity, client training, marketing, business development and retention initiatives. Review and manage external vendor and Enterprise Shared Services performance across the portfolio, providing guidance and monitoring service delivery to ensure high customer service standards. Maintain robust reporting, controls and governance across the team, including compliance with the AXA XL Claim Alert and Quality Review processes, and drive a culture of continuous improvement and learning. Manage team workload, resource allocation and succession planning, ensuring optimal use of resources based on expertise, claim complexity and volume; support resource modelling, budget planning and expense management, including appropriate cost allocation to files. Lead and support process review and improvement initiatives within the product line, including project management of key initiatives delivered within agreed timescales. Deliver superior customer service to policyholders and brokers and ensure consistent standards across the team, proactively identifying and implementing improvements to the client experience. Undertake ad hoc international travel as required. This role is within the London Wholesale Property team. Depending on future work volumes, the opportunity may arise to work on other lines of business within Claims. We have also developed a cross training program designed to provide team members with the chance to expand their skills and experience across different areas. At AXA XL, we believe in fostering a culture of continuous learning and development, and as such, there will be opportunities for training across various teams and expertise domains. We especially encourage new starters to take full advantage of these opportunities to broaden their skillsets, gain diverse experience, and support their growth. By doing so, colleagues can enhance their capabilities, contribute to innovation, and help us deliver exceptional service to our customers. You will report to Head or Property & Casualty Claims, UK & Lloyd's. What you'll bring We're looking for someone who has these abilities and skills: Desired Skills and Abilities: Technical Claims Handling - Significant Property claims experience, working knowledge of Lloyd's Claims Principles, Lloyd's regulations, and the subscription market and knowledge of legal entities and global claims handling in different jurisdictions. Capable of overseeing large losses within team, including provision of authority, team mentoring and reporting of trends. Influencing and Negotiation - Ability to coach the team to achieve required results, managing internal and external relationships proactively and overseeing ESS including influencing to ensure results are at a high standard. Ability to influence underwriters and the market, including handling complaints effectively as well as representing Property at key Management meetings. Critical and Strategic Thinking - Ability to manage resources including team workload allocation and pro active management of vendor relationships to deliver on Product strategy. Ability to take a pre emptive problem management, solution generation and resolution approach. Communication - Ability to convey information in a clear, concise way to team, senior management and peers. Acts as a leader and ambassador for AXA XL claims through presenting confidently and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing and business development/retention activities. Organization - Ability to organize the team to ensure work is being done in the most effective way and SLAs are being met. Skilled at working independently with minimal supervision from manager. Continuous Improvement - Ability to look for ways to improve day to day work of direct report(s) and the Property Team. Identify areas where improvement requires and implement Continuous Improvement ("CI") measures with team, acting as a CI champion and ambassador. Analytic Skills - Possesses strong analytical skills and sound judgment. Leadership - Role models by setting a high bar for performance, engagement, and commitment. Ability to coach, develop, set expectations, evaluate, and hold people accountable for delivering. Takes initiative and has the ability to lead. Data analysis - Poised using data to inform decision making on portfolio, including reviewing claims dashboard to manage portfolio, reporting trends and analyzing problem areas including using data to manage experts. Change Management - Ability to implement change to achieve departmental strategy, including communicating change effectively and providing support to direct report(s) through the change curve. Project management - Ability to lead projects within own department as well as participation and contribution to projects supporting global claims strategy. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at us/inclusion and diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you . click apply for full job details
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role If you've worked hands on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. You might already be in Customer Success, Technical Account Management, or a similar role. What matters most is proven experience with enterprise scale environments and a real passion for making monitoring and observability tools deliver impact. At ITRS, Customer Success is about being a trusted partner. Our customers expect more than theory; they want people who have been hands on, know the challenges first hand, and can help them turn technology into outcomes. As a Customer Success Manager, you will: Build relationships with customers as their advocate and trusted advisor Translate customer goals into adoption and value strategies using ITRS products Monitor and analyse customer health, usage, and adoption to design proactive interventions Identify risks to retention and act early to prevent them Lead workshops and business reviews to uncover needs, track progress, and align on outcomes Capture and share customer feedback to influence product direction Partner with internal teams (Support, Professional Services, Product, Account Management) to deliver customer outcomes Document engagements and maintain visibility of activity, outcomes and risks Contribute to the refinement of Customer Success practices as our function grows Proven experience in Customer Success or Technical Account Management role is essential Proven hands on exposure to Monitoring and Observability platforms (experience of ITRS solutions is ideal) A strong understanding of enterprise scale environments (financial services experience in particular) Shows strong technical curiosity and strategic judgement around Public Cloud and AI, able to shape direction, not just react to it Ability to connect technical solutions to business outcomes and value Comfortable leading training, workshops, and enablement sessions Analytical mindset with experience interpreting usage and health metrics Excellent communication skills, able to engage at all levels from engineers to executives Organised, proactive, and collaborative, with the confidence to operate independently Health insurance cover for you and your dependents Dental Cover for you and your dependants Employer Pension scheme Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Apr 05, 2026
Full time
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role If you've worked hands on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. You might already be in Customer Success, Technical Account Management, or a similar role. What matters most is proven experience with enterprise scale environments and a real passion for making monitoring and observability tools deliver impact. At ITRS, Customer Success is about being a trusted partner. Our customers expect more than theory; they want people who have been hands on, know the challenges first hand, and can help them turn technology into outcomes. As a Customer Success Manager, you will: Build relationships with customers as their advocate and trusted advisor Translate customer goals into adoption and value strategies using ITRS products Monitor and analyse customer health, usage, and adoption to design proactive interventions Identify risks to retention and act early to prevent them Lead workshops and business reviews to uncover needs, track progress, and align on outcomes Capture and share customer feedback to influence product direction Partner with internal teams (Support, Professional Services, Product, Account Management) to deliver customer outcomes Document engagements and maintain visibility of activity, outcomes and risks Contribute to the refinement of Customer Success practices as our function grows Proven experience in Customer Success or Technical Account Management role is essential Proven hands on exposure to Monitoring and Observability platforms (experience of ITRS solutions is ideal) A strong understanding of enterprise scale environments (financial services experience in particular) Shows strong technical curiosity and strategic judgement around Public Cloud and AI, able to shape direction, not just react to it Ability to connect technical solutions to business outcomes and value Comfortable leading training, workshops, and enablement sessions Analytical mindset with experience interpreting usage and health metrics Excellent communication skills, able to engage at all levels from engineers to executives Organised, proactive, and collaborative, with the confidence to operate independently Health insurance cover for you and your dependents Dental Cover for you and your dependants Employer Pension scheme Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Head of Architecture (Data Platform and Account and Identity) Job Details Job Band: F Contract Type: Permanent, Full-Time Department: Product Engineering Location: Flexible (any major UK BBC hub) with hybrid working Proposed Salary Range: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. Purpose of the Role The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Data Platform and Account and Identity. A second vacancy for a Head of Architecture focused on Enablement is also being advertised. Please apply individually for the role(s) which interest you. Why Join the Team This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. Your Key Responsibilities and Impact As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multi disciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this role, your focus will be on the BBC's Data Platform and Account & Identity capabilities, which underpin both digital and broadcast experiences at national and global scale. These platforms enable audience insight, personalisation, operational decision making and regulatory compliance, forming a critical part of the BBC's future technology landscape. As Head of Architecture for Data Platform & Account & Identity, your responsibilities will include: Creating and evolving platform capabilities that support billions of audience events per day, enabling high availability, secure and scalable systems with near zero tolerance for failure. This includes data ingestion, processing, and analytics platforms, alongside identity and authentication services used by millions of users globally. Leading the transition from vertically aligned systems to domain oriented, platform based architectures. This includes embedding data product thinking, clear ownership models, discoverability and governance, and supporting the maturity of operating models across platform and product teams. Defining and governing architectural standards across data, AI/ML and identity ecosystems. This includes ensuring coherence across real time and batch processing, machine learning enablement platforms, and customer identity services, while maintaining regulatory compliance, managing risk, and ensuring long term technical sustainability. Establishing architectural approaches that enable responsible AI and ML at scale, balancing innovation and experimentation with appropriate governance and safety. Providing architectural leadership for major technology decisions, including platform strategy, vendor selection and investment prioritisation, with clear accountability for enterprise level outcomes and trade offs. Leading, coaching and developing a senior architecture team, and contributing to the wider engineering and product leadership community to strengthen architectural practices, culture and capability across the organisation. As with similar leadership roles, your areas of focus are likely to evolve over time to support new programmes of work and organisational priorities. Your Skills and Experience The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. For any general queries, please contact: Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of the other applicants . click apply for full job details
Apr 05, 2026
Full time
Head of Architecture (Data Platform and Account and Identity) Job Details Job Band: F Contract Type: Permanent, Full-Time Department: Product Engineering Location: Flexible (any major UK BBC hub) with hybrid working Proposed Salary Range: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. Purpose of the Role The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Data Platform and Account and Identity. A second vacancy for a Head of Architecture focused on Enablement is also being advertised. Please apply individually for the role(s) which interest you. Why Join the Team This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. Your Key Responsibilities and Impact As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multi disciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this role, your focus will be on the BBC's Data Platform and Account & Identity capabilities, which underpin both digital and broadcast experiences at national and global scale. These platforms enable audience insight, personalisation, operational decision making and regulatory compliance, forming a critical part of the BBC's future technology landscape. As Head of Architecture for Data Platform & Account & Identity, your responsibilities will include: Creating and evolving platform capabilities that support billions of audience events per day, enabling high availability, secure and scalable systems with near zero tolerance for failure. This includes data ingestion, processing, and analytics platforms, alongside identity and authentication services used by millions of users globally. Leading the transition from vertically aligned systems to domain oriented, platform based architectures. This includes embedding data product thinking, clear ownership models, discoverability and governance, and supporting the maturity of operating models across platform and product teams. Defining and governing architectural standards across data, AI/ML and identity ecosystems. This includes ensuring coherence across real time and batch processing, machine learning enablement platforms, and customer identity services, while maintaining regulatory compliance, managing risk, and ensuring long term technical sustainability. Establishing architectural approaches that enable responsible AI and ML at scale, balancing innovation and experimentation with appropriate governance and safety. Providing architectural leadership for major technology decisions, including platform strategy, vendor selection and investment prioritisation, with clear accountability for enterprise level outcomes and trade offs. Leading, coaching and developing a senior architecture team, and contributing to the wider engineering and product leadership community to strengthen architectural practices, culture and capability across the organisation. As with similar leadership roles, your areas of focus are likely to evolve over time to support new programmes of work and organisational priorities. Your Skills and Experience The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. For any general queries, please contact: Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of the other applicants . click apply for full job details
The Role We are seeking an experienced Senior Account Executive to drive new business growth within the corporate legal / in-house counsel market across the UK. This is a high-impact, senior sales role focused on winning complex, enterprise-level deals with large and mid-market organisations. You'll own the full sales cycle - from prospecting and discovery through to negotiation and close - working closely with Sales Engineering, Marketing, and Customer Success to deliver value-led, consultative solutions to sophisticated legal buyers. Key Responsibilities Own and grow a pipeline of new business opportunities within corporate legal departments (in-house legal teams, GCs, Heads of Legal, Legal Ops). Manage the entire sales lifecycle, including qualification, discovery, solution design, commercial negotiation, and closing. Sell solutions into complex, multi-stakeholder environments. Develop strong relationships with senior legal and operational stakeholders, acting as a trusted advisor. Collaborate with pre-sales, implementation, and customer success teams to ensure smooth onboarding and long-term customer value. Maintain accurate forecasting and CRM hygiene, consistently delivering against revenue targets. Represent us at industry events, conferences, and client meetings where appropriate. Required Experience & Skills Proven track record as a Senior Account Executive selling enterprise SaaS solutions. Strong experience selling into corporate legal / in-house legal teams (legal tech highly preferred). Demonstrated success managing long, consultative sales cycles with deal sizes typically £50k+ ARR. Comfortable engaging and influencing senior decision-makers (GCs, Legal Ops, CIOs, Procurement). Strong commercial acumen with excellent negotiation and closing skills. Experience working in a target-driven, high-performance sales environment. Familiarity with legal technologies is a plus. What Success Looks Like Consistently achieving and exceeding revenue targets. Building a strong, repeatable pipeline within the corporate legal market. Becoming a trusted partner to clients and a key contributor to our UK growth. Operating with autonomy, ownership, and a high level of professionalism.
Apr 05, 2026
Full time
The Role We are seeking an experienced Senior Account Executive to drive new business growth within the corporate legal / in-house counsel market across the UK. This is a high-impact, senior sales role focused on winning complex, enterprise-level deals with large and mid-market organisations. You'll own the full sales cycle - from prospecting and discovery through to negotiation and close - working closely with Sales Engineering, Marketing, and Customer Success to deliver value-led, consultative solutions to sophisticated legal buyers. Key Responsibilities Own and grow a pipeline of new business opportunities within corporate legal departments (in-house legal teams, GCs, Heads of Legal, Legal Ops). Manage the entire sales lifecycle, including qualification, discovery, solution design, commercial negotiation, and closing. Sell solutions into complex, multi-stakeholder environments. Develop strong relationships with senior legal and operational stakeholders, acting as a trusted advisor. Collaborate with pre-sales, implementation, and customer success teams to ensure smooth onboarding and long-term customer value. Maintain accurate forecasting and CRM hygiene, consistently delivering against revenue targets. Represent us at industry events, conferences, and client meetings where appropriate. Required Experience & Skills Proven track record as a Senior Account Executive selling enterprise SaaS solutions. Strong experience selling into corporate legal / in-house legal teams (legal tech highly preferred). Demonstrated success managing long, consultative sales cycles with deal sizes typically £50k+ ARR. Comfortable engaging and influencing senior decision-makers (GCs, Legal Ops, CIOs, Procurement). Strong commercial acumen with excellent negotiation and closing skills. Experience working in a target-driven, high-performance sales environment. Familiarity with legal technologies is a plus. What Success Looks Like Consistently achieving and exceeding revenue targets. Building a strong, repeatable pipeline within the corporate legal market. Becoming a trusted partner to clients and a key contributor to our UK growth. Operating with autonomy, ownership, and a high level of professionalism.
Senior Engagement Manager page is loaded Senior Engagement Managerremote type: Flexlocations: United Kingdom, Londontime type: Full Timeposted on: Posted Todayjob requisition id: JR- Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Senior Engagement Manager will manage full lifecycle deployments utilising that Workday Deployment Methodology for low/medium deployments. They will use their professional expertise to resolve issues in creative and effective ways. About the Role About the Role The Sr. Engagement Manager will be an expert with the Workday Deployment Methodology. They will lead/manage mid to large deployments and resolve complex issues in creative and effective ways. They will also support executive level expectations by providing internal suggestions to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology. About You Basic Qualifications 3+ years experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments. 3+years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications. Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at .
Apr 05, 2026
Full time
Senior Engagement Manager page is loaded Senior Engagement Managerremote type: Flexlocations: United Kingdom, Londontime type: Full Timeposted on: Posted Todayjob requisition id: JR- Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Senior Engagement Manager will manage full lifecycle deployments utilising that Workday Deployment Methodology for low/medium deployments. They will use their professional expertise to resolve issues in creative and effective ways. About the Role About the Role The Sr. Engagement Manager will be an expert with the Workday Deployment Methodology. They will lead/manage mid to large deployments and resolve complex issues in creative and effective ways. They will also support executive level expectations by providing internal suggestions to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology. About You Basic Qualifications 3+ years experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments. 3+years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications. Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at .
Enterprise Trade Compliance Manager EMEA As the Enterprise Manager for EMEA within Global Trade Compliance Team, you will play a pivotal role in driving the execution and continuous enhancement of CSLs world-class import and export compliance program across the EMEA region. Your responsibilities will include: Implementing CSL Global Trade Compliance policies, guidelines, develop and deploy regional a click apply for full job details
Apr 05, 2026
Full time
Enterprise Trade Compliance Manager EMEA As the Enterprise Manager for EMEA within Global Trade Compliance Team, you will play a pivotal role in driving the execution and continuous enhancement of CSLs world-class import and export compliance program across the EMEA region. Your responsibilities will include: Implementing CSL Global Trade Compliance policies, guidelines, develop and deploy regional a click apply for full job details
Solution Consulting Manager page is loaded Solution Consulting Managerlocations: London (Flexible)time type: Full timeposted on: Posted 6 Days Agojob requisition id: JR109228Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Manager, Solutions Consulting - United Kingdom & Ireland (UKI) As the Manager of Solutions Consulting for UKI , you will play a key role in driving sales success by leading and supporting a talented team of Solution Consultants. You'll help shape our regional strategy, ensure technical excellence throughout the sales cycle, and work closely with Sales, Customer Success, Product, and Marketing teams to deliver real impact for our customers and partners. What You'll Do Lead, coach, and develop a team of Solution Consultants, fostering collaboration, accountability, and continuous growth. Support Sales and regional leadership in defining and executing go-to-market plans that align with business priorities and customer needs. Guide customer conversations with technical and business insight, helping the team design and present solutions that demonstrate clear value and differentiation. Build strong relationships with customers, partners, and internal stakeholders, acting as a trusted advisor in key opportunities. Ensure quality and consistency in solution design, proposals, and demonstrations to drive customer confidence and win rates. Encourage innovation and best practice sharing , helping the team improve processes, tools, and approaches across the sales cycle. Stay informed on industry trends, competitive developments, and emerging technologies to keep the team and customers ahead of the curve. Qualifications Bachelor's degree in a relevant technical field or equivalent experience. 5+ years of experience in Solutions Consulting, Presales, or Technical Sales , ideally within SaaS, AI, or CX environments. Demonstrated success leading or mentoring technical teams. Strong understanding of AI, CCaaS, Customer Experience, and Digital Engagement domains. Excellent communication and storytelling skills, able to simplify complex concepts for different audiences. Collaborative, proactive, and results-driven, with strong problem-solving abilities. Comfortable working in a fast-paced, matrixed environment. Proficient in relevant enterprise tools and CRM systems. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Apr 05, 2026
Full time
Solution Consulting Manager page is loaded Solution Consulting Managerlocations: London (Flexible)time type: Full timeposted on: Posted 6 Days Agojob requisition id: JR109228Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Manager, Solutions Consulting - United Kingdom & Ireland (UKI) As the Manager of Solutions Consulting for UKI , you will play a key role in driving sales success by leading and supporting a talented team of Solution Consultants. You'll help shape our regional strategy, ensure technical excellence throughout the sales cycle, and work closely with Sales, Customer Success, Product, and Marketing teams to deliver real impact for our customers and partners. What You'll Do Lead, coach, and develop a team of Solution Consultants, fostering collaboration, accountability, and continuous growth. Support Sales and regional leadership in defining and executing go-to-market plans that align with business priorities and customer needs. Guide customer conversations with technical and business insight, helping the team design and present solutions that demonstrate clear value and differentiation. Build strong relationships with customers, partners, and internal stakeholders, acting as a trusted advisor in key opportunities. Ensure quality and consistency in solution design, proposals, and demonstrations to drive customer confidence and win rates. Encourage innovation and best practice sharing , helping the team improve processes, tools, and approaches across the sales cycle. Stay informed on industry trends, competitive developments, and emerging technologies to keep the team and customers ahead of the curve. Qualifications Bachelor's degree in a relevant technical field or equivalent experience. 5+ years of experience in Solutions Consulting, Presales, or Technical Sales , ideally within SaaS, AI, or CX environments. Demonstrated success leading or mentoring technical teams. Strong understanding of AI, CCaaS, Customer Experience, and Digital Engagement domains. Excellent communication and storytelling skills, able to simplify complex concepts for different audiences. Collaborative, proactive, and results-driven, with strong problem-solving abilities. Comfortable working in a fast-paced, matrixed environment. Proficient in relevant enterprise tools and CRM systems. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Field Service Engineer page is loaded Field Service Engineerlocations: Bristol, United Kingdomtime type: Full timeposted on: Posted 15 Days Agojob requisition id: JR-Wiltshire and surrounding areas SN, BA, BS postcodes Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling in Wiltshire and surrounding areas (SN, BA & BS postcodes). Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team. As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, where no two days are the same. You'll immerse yourself in a diverse array of tasks, expertly navigating our extensive lineup of products-from agile pallet trucks to robust counterbalance machines, and cutting-edge very narrow aisle (VNA) trucks to innovative automated solutions. At Linde Material Handling, we offer a competitive benefits package, which includes: • A competitive salary based on your experience • The option of a 40-hour or 45-hour working week, Monday to Friday, shift premium and OT is available for those that want it. • 25 days of annual leave plus statutory bank holidays • A company pension scheme with a 6% employer contribution and a minimum 4% employee contribution • Eligibility to participate in Employee Incentive Schemes Join us and become part of a team that values employee engagement, strives for excellence, and prioritises customer satisfaction.# We offer: At Linde Material Handling the package we offer includes: A competitive salary scale dependent on your experience. The option of a 40-hour or 45-hour working week, Monday to Friday, shift premium and OT is available for those that want it. 25 days annual leave + statutory bank holidays Additional days holiday based on long service milestones Company pension scheme - 6% employer contribution; minimum 4% employee contribution Discount scheme, with access to deals from some of the UK's largest brands "Recommend a friend scheme" - if you enjoy your role, recommend someone else and get rewarded! Eligibility to join the Employee Incentive Schemes Receive a 6-week Induction which offers world class training to enable you in your role Long term training development plans, some of the best in the industry. World class Linde specialised product training Full Forklift Driver Licence Opportunity for growth through technical grading process Opportunity for the right candidates to undertake extended learning (Degree level) We support our engineers with local and national technical support Laptop and phone provided All specialist tooling provided and tool replacement policy provided by the company (Wear and Tear) Ensuring you are safe and look the part, all PPE supplied company cleaned specialist work wear In addition, Field Service Engineer's package includes: Paid travel "Door to Door" Customer base close to home with average travel just 30 minutes Company van and fuel card, with the option for private use Van washing through fuel card account Occasional on-call support, paid in addition to your salary# Tasks and Qualifications: Your role will be both hands-on and problem-solving-oriented, as you diagnose and resolve technical issues, ensuring our equipment operates at peak efficiency. You'll also be the guardian of preventative maintenance, conducting essential check-ups that keep our fleet running smoothly.Traveling to various customer locations, you'll bring your expertise to service Linde forklifts and other state-of-the-art material handling equipment, forging strong relationships, and delivering exceptional support. Prepare to be on the move, tackling challenges head-on and becoming an integral part of our customers' operation.We are interested in candidates with experience as vehicle technicians or mechanical engineers, particularly those who have worked as forklift technicians, plant fitters, plant technicians, or vehicle technicians. Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable, but not sure if you have what we want, why not talk to us. Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential. We use the latest technology to keep accurate records and place orders, therefore being comfortable using IT equipment is essential. You will need to hold a full UK driving licence. As a Linde engineer you will need to be comfortable working autonomously and within a team.Linde is committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, abilities, and experience. If you require any adjustments or accommodations during the application or interview process to ensure fairness and accessibility, please let us know. Linde Material Handling is a leading global manufacturer of forklift trucks and warehouse trucks, and a provider of intralogistics solutions and services. As an innovation leader, we deliver progressive products and tailored solutions, which meet all individual requirements that an application or company may have.We are represented in more than 100 countries worldwide with our own branches. The company's international network includes production and assembly plants in Germany, France, the Czech Republic, the USA, and China as well as more than 700 sales and service locations. Around the world, we have some 13,000 people working passionately on holistic intralogistics solutions, to help boost our customers' performance in the long term.Linde is part of the KION Group, which is the largest manufacturer of forklift trucks and warehouse trucks in Europe, measured by units. Within the KION Group, we are helping to shape the future together with our strong brands Linde, STILL and Dematic and represent the very best our industry has to offer. The KION Group is a global enterprise made up of more than 42,000 employees in more than 100 countries. Our culture is shaped by the shared values of the KION Group: integrity, collaboration, courage, and excellence.
Apr 05, 2026
Full time
Field Service Engineer page is loaded Field Service Engineerlocations: Bristol, United Kingdomtime type: Full timeposted on: Posted 15 Days Agojob requisition id: JR-Wiltshire and surrounding areas SN, BA, BS postcodes Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling in Wiltshire and surrounding areas (SN, BA & BS postcodes). Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team. As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, where no two days are the same. You'll immerse yourself in a diverse array of tasks, expertly navigating our extensive lineup of products-from agile pallet trucks to robust counterbalance machines, and cutting-edge very narrow aisle (VNA) trucks to innovative automated solutions. At Linde Material Handling, we offer a competitive benefits package, which includes: • A competitive salary based on your experience • The option of a 40-hour or 45-hour working week, Monday to Friday, shift premium and OT is available for those that want it. • 25 days of annual leave plus statutory bank holidays • A company pension scheme with a 6% employer contribution and a minimum 4% employee contribution • Eligibility to participate in Employee Incentive Schemes Join us and become part of a team that values employee engagement, strives for excellence, and prioritises customer satisfaction.# We offer: At Linde Material Handling the package we offer includes: A competitive salary scale dependent on your experience. The option of a 40-hour or 45-hour working week, Monday to Friday, shift premium and OT is available for those that want it. 25 days annual leave + statutory bank holidays Additional days holiday based on long service milestones Company pension scheme - 6% employer contribution; minimum 4% employee contribution Discount scheme, with access to deals from some of the UK's largest brands "Recommend a friend scheme" - if you enjoy your role, recommend someone else and get rewarded! Eligibility to join the Employee Incentive Schemes Receive a 6-week Induction which offers world class training to enable you in your role Long term training development plans, some of the best in the industry. World class Linde specialised product training Full Forklift Driver Licence Opportunity for growth through technical grading process Opportunity for the right candidates to undertake extended learning (Degree level) We support our engineers with local and national technical support Laptop and phone provided All specialist tooling provided and tool replacement policy provided by the company (Wear and Tear) Ensuring you are safe and look the part, all PPE supplied company cleaned specialist work wear In addition, Field Service Engineer's package includes: Paid travel "Door to Door" Customer base close to home with average travel just 30 minutes Company van and fuel card, with the option for private use Van washing through fuel card account Occasional on-call support, paid in addition to your salary# Tasks and Qualifications: Your role will be both hands-on and problem-solving-oriented, as you diagnose and resolve technical issues, ensuring our equipment operates at peak efficiency. You'll also be the guardian of preventative maintenance, conducting essential check-ups that keep our fleet running smoothly.Traveling to various customer locations, you'll bring your expertise to service Linde forklifts and other state-of-the-art material handling equipment, forging strong relationships, and delivering exceptional support. Prepare to be on the move, tackling challenges head-on and becoming an integral part of our customers' operation.We are interested in candidates with experience as vehicle technicians or mechanical engineers, particularly those who have worked as forklift technicians, plant fitters, plant technicians, or vehicle technicians. Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable, but not sure if you have what we want, why not talk to us. Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential. We use the latest technology to keep accurate records and place orders, therefore being comfortable using IT equipment is essential. You will need to hold a full UK driving licence. As a Linde engineer you will need to be comfortable working autonomously and within a team.Linde is committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, abilities, and experience. If you require any adjustments or accommodations during the application or interview process to ensure fairness and accessibility, please let us know. Linde Material Handling is a leading global manufacturer of forklift trucks and warehouse trucks, and a provider of intralogistics solutions and services. As an innovation leader, we deliver progressive products and tailored solutions, which meet all individual requirements that an application or company may have.We are represented in more than 100 countries worldwide with our own branches. The company's international network includes production and assembly plants in Germany, France, the Czech Republic, the USA, and China as well as more than 700 sales and service locations. Around the world, we have some 13,000 people working passionately on holistic intralogistics solutions, to help boost our customers' performance in the long term.Linde is part of the KION Group, which is the largest manufacturer of forklift trucks and warehouse trucks in Europe, measured by units. Within the KION Group, we are helping to shape the future together with our strong brands Linde, STILL and Dematic and represent the very best our industry has to offer. The KION Group is a global enterprise made up of more than 42,000 employees in more than 100 countries. Our culture is shaped by the shared values of the KION Group: integrity, collaboration, courage, and excellence.
We are lookingfor a new administrator to join Responsive Services. Responsive Servicescomprises of the Intermediate Care team, Virtual ward, Referral Hub and UrgentCommunity Response. This role will be based at Consort House in centralRedhill. ResponsiveServices are an admission avoidance and facilitated discharge team working inthe east Surrey area. The Responsive Services administration team functions from 8am to 6pm Monday to Sunday. The postholder will be expected to work shift patterns to cover service delivery. Main duties of the job The administrator will work within the Referral Hub managing referrals from the hospital and the community, referrals are often taken over the phone with the administrator as the first point of contact for referrers. The administrator will take essential information from the referrer and direct the referral to a clinician for triage. This role will involve managing referrals via email, answering the phone, liaising with other teams, chasing documents and results in a timely way. We work closely with our Social and Health care partners so excellent communication skills are a must and the ability to work in a fast-paced environment. First Community is committed to safeguarding and promoting the welfare of vulnerable adults and children and expect all staff to share this commitment. First Community will support personal development through the annual appraisal process and in house training. If you would like to discuss the role further or to arrange a visit please contact Jessica Foster . About us Do you want to be part of an organisation recognised asone of the top community providers to work for in the country, delivering highquality NHS care? (2025 Staff Survey results) First Community is a staff ownedsocial enterprise rated Good by CQC, which delivers NHS community services acrosseast Surrey and parts of West Sussex. Weare looking for individuals who share our values First-rate care, First-rate people,First-rate value. First Community is a great placeto work, everyone has a voice and is supported to develop their career to itsfull potential. We offer all our staff: NHS terms and conditions, high qualitytraining and development opportunities, flexible working to enable a good worklife balance, an inclusive and friendly work environment, NHS pension,flexible retirement options and various employee benefits. Please talk to us before applyingor at interview about the flexibility you need. We may not be able to meet yourneeds exactly, but we do promise to fully consider your request and meet your needswhere possible. Flexible working options may vary depending on therole. At First Community we welcomeapplications from black, Asian and minority ethnic candidates, LGBTQ+candidates and candidates with disabilities. All applicants aretreated fairly and consistently at every stage of the recruitment process,including the consideration of reasonable adjustments. Sustainability is integral toFirst Community achieving the NHS Net Zero target. Job responsibilities The role is based in Responsive Services, the administrator is the firstpoint of contact for referrers into Responsive Services which comprises of theIntermediate Care Team, Virtual Ward, Urgent Community Response and ReferralHub. The administrator will: Manage the administrationof the referral process from external and internal referrers to provide betterand quicker access to clinicians and community services. Provide information,advice and signposting to ensure that every service user is able to speak tothe right person in the right place at the right time. Support the team tofacilitate patients discharge from the hospital into the community. We work closely with our Social and Health care partners so excellentcommunication skills are essential and the ability to work in a fast-pacedenvironment. The administrator is required to participate fully as a member ofResponsive Services providing efficient and effective running of theadministrative functions. Whencompleting your application please refer to both the Application Guide and fullJob Description & Person Specification - these can be found undersupporting documents. Person Specification Qualifications GCSE Maths and English or equivalent NVQ3 in administration/customer service ECDL or relevant word processing qualification Experience Experience of working in an administrative environment Experience of working in a customer service environment Skills Excellent communication and interpersonal skills Able to respond to people at all levels in own and partnership organisations, maintaining good working relationships Keyboard Skills-use of word, excel and outlook Evidence of literacy and numeracy skills Excellent organisational skills Time Management Ability to prioritise workload Confidentiality/data protection of the needs of clients and how to deal tactfully and sensitively to concerns Minute taking Touch typing / audio typing skills Knowledge Good working knowledge of IT use of Emis Excellent written and verbal communication skills Confidentiality/data protection Of the needs of clients and how to deal tactfully and sensitively to concerns Updating and maintaining databases Other Demonstrate organisations values Organised Ability to work as a team member Ability to work independently Flexible, adaptable and reliable Driving license and own transport Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £25,760 to £27,476 a year+5% HCAS per annum, pro rata
Apr 05, 2026
Full time
We are lookingfor a new administrator to join Responsive Services. Responsive Servicescomprises of the Intermediate Care team, Virtual ward, Referral Hub and UrgentCommunity Response. This role will be based at Consort House in centralRedhill. ResponsiveServices are an admission avoidance and facilitated discharge team working inthe east Surrey area. The Responsive Services administration team functions from 8am to 6pm Monday to Sunday. The postholder will be expected to work shift patterns to cover service delivery. Main duties of the job The administrator will work within the Referral Hub managing referrals from the hospital and the community, referrals are often taken over the phone with the administrator as the first point of contact for referrers. The administrator will take essential information from the referrer and direct the referral to a clinician for triage. This role will involve managing referrals via email, answering the phone, liaising with other teams, chasing documents and results in a timely way. We work closely with our Social and Health care partners so excellent communication skills are a must and the ability to work in a fast-paced environment. First Community is committed to safeguarding and promoting the welfare of vulnerable adults and children and expect all staff to share this commitment. First Community will support personal development through the annual appraisal process and in house training. If you would like to discuss the role further or to arrange a visit please contact Jessica Foster . About us Do you want to be part of an organisation recognised asone of the top community providers to work for in the country, delivering highquality NHS care? (2025 Staff Survey results) First Community is a staff ownedsocial enterprise rated Good by CQC, which delivers NHS community services acrosseast Surrey and parts of West Sussex. Weare looking for individuals who share our values First-rate care, First-rate people,First-rate value. First Community is a great placeto work, everyone has a voice and is supported to develop their career to itsfull potential. We offer all our staff: NHS terms and conditions, high qualitytraining and development opportunities, flexible working to enable a good worklife balance, an inclusive and friendly work environment, NHS pension,flexible retirement options and various employee benefits. Please talk to us before applyingor at interview about the flexibility you need. We may not be able to meet yourneeds exactly, but we do promise to fully consider your request and meet your needswhere possible. Flexible working options may vary depending on therole. At First Community we welcomeapplications from black, Asian and minority ethnic candidates, LGBTQ+candidates and candidates with disabilities. All applicants aretreated fairly and consistently at every stage of the recruitment process,including the consideration of reasonable adjustments. Sustainability is integral toFirst Community achieving the NHS Net Zero target. Job responsibilities The role is based in Responsive Services, the administrator is the firstpoint of contact for referrers into Responsive Services which comprises of theIntermediate Care Team, Virtual Ward, Urgent Community Response and ReferralHub. The administrator will: Manage the administrationof the referral process from external and internal referrers to provide betterand quicker access to clinicians and community services. Provide information,advice and signposting to ensure that every service user is able to speak tothe right person in the right place at the right time. Support the team tofacilitate patients discharge from the hospital into the community. We work closely with our Social and Health care partners so excellentcommunication skills are essential and the ability to work in a fast-pacedenvironment. The administrator is required to participate fully as a member ofResponsive Services providing efficient and effective running of theadministrative functions. Whencompleting your application please refer to both the Application Guide and fullJob Description & Person Specification - these can be found undersupporting documents. Person Specification Qualifications GCSE Maths and English or equivalent NVQ3 in administration/customer service ECDL or relevant word processing qualification Experience Experience of working in an administrative environment Experience of working in a customer service environment Skills Excellent communication and interpersonal skills Able to respond to people at all levels in own and partnership organisations, maintaining good working relationships Keyboard Skills-use of word, excel and outlook Evidence of literacy and numeracy skills Excellent organisational skills Time Management Ability to prioritise workload Confidentiality/data protection of the needs of clients and how to deal tactfully and sensitively to concerns Minute taking Touch typing / audio typing skills Knowledge Good working knowledge of IT use of Emis Excellent written and verbal communication skills Confidentiality/data protection Of the needs of clients and how to deal tactfully and sensitively to concerns Updating and maintaining databases Other Demonstrate organisations values Organised Ability to work as a team member Ability to work independently Flexible, adaptable and reliable Driving license and own transport Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £25,760 to £27,476 a year+5% HCAS per annum, pro rata
IT Director I have been instructed to recruit for an IT Director. This role will cover the UK and will oversee technology services such as infrastructure, operations, IT support and cyber security. A hands on approach is required along with strategic thinking, a leader who can manage high performing teams. The ability to think automation first and how AI can assist the business into a modernize environment. Experience An experienced IT Director or Head of IT who has managed 'Heads of' and indirectly managed a team of 15-20 people consisting of infrastructure, cyber security, operations and IT support. Experience of leadership roles across complex, multi-site environments, and strong coverage in Cyber security, cloud, automation, AI and enterprise platforms. Core areas being digital transformation, technology strategy and leadership, service management, financial vendor management, governance risk management. Working closely with Global teams to align UK strategy. Good leadership skills, remain calm, the ability to influence senior stakeholders and work well across different functions. Good understanding of technical landscape within the Microsoft ecosystem such as Office 365 and associated products, digital workplace technologies, Networking and firewalls, VMware, Cloud such as Azure, CrowdStrike. This role is to work in central London with a hybrid working model, salary on offer is 100,000 - 120,000 plus a bonus of up to 20%. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Apr 05, 2026
Full time
IT Director I have been instructed to recruit for an IT Director. This role will cover the UK and will oversee technology services such as infrastructure, operations, IT support and cyber security. A hands on approach is required along with strategic thinking, a leader who can manage high performing teams. The ability to think automation first and how AI can assist the business into a modernize environment. Experience An experienced IT Director or Head of IT who has managed 'Heads of' and indirectly managed a team of 15-20 people consisting of infrastructure, cyber security, operations and IT support. Experience of leadership roles across complex, multi-site environments, and strong coverage in Cyber security, cloud, automation, AI and enterprise platforms. Core areas being digital transformation, technology strategy and leadership, service management, financial vendor management, governance risk management. Working closely with Global teams to align UK strategy. Good leadership skills, remain calm, the ability to influence senior stakeholders and work well across different functions. Good understanding of technical landscape within the Microsoft ecosystem such as Office 365 and associated products, digital workplace technologies, Networking and firewalls, VMware, Cloud such as Azure, CrowdStrike. This role is to work in central London with a hybrid working model, salary on offer is 100,000 - 120,000 plus a bonus of up to 20%. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
ALS Recruiting is working with one of the UK's leading and most forward-thinking logistics powerhouses. We are exclusively seeking a high-performing Business Development Manager to spearhead market penetration and drive new revenue streams across the freight forwarding sector. If you are a relentless "hunter" with a proven track record in consultative selling and a deep understanding of global supply chain solutions, this is your platform to scale. You will take full ownership of the end-to-end sales cycle - from robust pipeline generation to securing enterprise-level partnerships and maximising account profitability. The Package & Perks We believe in highly rewarding top-tier talent. This role offers an exceptional, performance-driven remuneration package: £65,000 - £85,000 Basic Salary (commensurate with market experience) Fully Expensed Company Car or Premium Car Allowance Highly Lucrative, Uncapped Commission Structure (up to 25% - massive OTE potential) Comprehensive Private Medical Insurance Premium Employee Assistance Programme , including Gross Profit access, bespoke financial advice, and loan facilities Tailored Career Roadmap with ongoing investment in your professional and leadership development Key Responsibilities Strategic Market Penetration: Prospect, target, and secure high-value client accounts within the multimodal freight and logistics sector. Pipeline Acceleration: Develop, nurture, and aggressively convert a robust sales pipeline, consistently tracking to exceed KPIs and revenue targets. Consultative Selling: Build high-level, strategic alliances with key decision-makers, utilising a solution-driven approach to solve complex supply chain challenges. Commercial Negotiation: Lead complex commercial negotiations, closing high-margin agreements while safeguarding company objectives. Market Intelligence: Leverage deep industry insights, competitor analysis, and emerging freight trends to maintain a competitive edge. Cross-Functional Collaboration: Partner seamlessly with internal operations and customs teams to ensure rapid onboarding and elite-level client retention. Performance Analytics: Deliver accurate sales forecasting, metric-driven pipeline reporting, and strategic growth plans to the Senior Executive team. Brand Ambassadorship: Act as the face of the business at premier industry events, trade shows, and high-level networking forums. Services Offered Air Freight Sea Freight Road Freight Contract Logistics and Customs Brokerage Warehousing and Fulfilment Why This Role? This position sits firmly at the tip of the spear within our client's commercial division. It is heavily geared toward a commercially astute, results-obsessed sales professional who thrives on capturing market share and building sustainable, long-term revenue streams. You will be backed by an exceptional operational and product support infrastructure, eliminating red tape and empowering you to do what you do best: win, close, and scale. Ready to elevate your logistics career? Let's talk.
Apr 05, 2026
Full time
ALS Recruiting is working with one of the UK's leading and most forward-thinking logistics powerhouses. We are exclusively seeking a high-performing Business Development Manager to spearhead market penetration and drive new revenue streams across the freight forwarding sector. If you are a relentless "hunter" with a proven track record in consultative selling and a deep understanding of global supply chain solutions, this is your platform to scale. You will take full ownership of the end-to-end sales cycle - from robust pipeline generation to securing enterprise-level partnerships and maximising account profitability. The Package & Perks We believe in highly rewarding top-tier talent. This role offers an exceptional, performance-driven remuneration package: £65,000 - £85,000 Basic Salary (commensurate with market experience) Fully Expensed Company Car or Premium Car Allowance Highly Lucrative, Uncapped Commission Structure (up to 25% - massive OTE potential) Comprehensive Private Medical Insurance Premium Employee Assistance Programme , including Gross Profit access, bespoke financial advice, and loan facilities Tailored Career Roadmap with ongoing investment in your professional and leadership development Key Responsibilities Strategic Market Penetration: Prospect, target, and secure high-value client accounts within the multimodal freight and logistics sector. Pipeline Acceleration: Develop, nurture, and aggressively convert a robust sales pipeline, consistently tracking to exceed KPIs and revenue targets. Consultative Selling: Build high-level, strategic alliances with key decision-makers, utilising a solution-driven approach to solve complex supply chain challenges. Commercial Negotiation: Lead complex commercial negotiations, closing high-margin agreements while safeguarding company objectives. Market Intelligence: Leverage deep industry insights, competitor analysis, and emerging freight trends to maintain a competitive edge. Cross-Functional Collaboration: Partner seamlessly with internal operations and customs teams to ensure rapid onboarding and elite-level client retention. Performance Analytics: Deliver accurate sales forecasting, metric-driven pipeline reporting, and strategic growth plans to the Senior Executive team. Brand Ambassadorship: Act as the face of the business at premier industry events, trade shows, and high-level networking forums. Services Offered Air Freight Sea Freight Road Freight Contract Logistics and Customs Brokerage Warehousing and Fulfilment Why This Role? This position sits firmly at the tip of the spear within our client's commercial division. It is heavily geared toward a commercially astute, results-obsessed sales professional who thrives on capturing market share and building sustainable, long-term revenue streams. You will be backed by an exceptional operational and product support infrastructure, eliminating red tape and empowering you to do what you do best: win, close, and scale. Ready to elevate your logistics career? Let's talk.
Global Head of Project Delivery Operations Updated: Yesterday Location: London, LND, United Kingdom Job ID:-OTHLOC-3526-2DR Description Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life . Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Responsibilities The Head of Project Delivery Operations is a senior leadership role within Global Project Delivery, responsible for the strategic direction and operational delivery excellence of the Project Management function. In addition, this role has enterprise accountability for Clinical Supply Trial Management, Central Services (including bid support, budgeting, and proposal data management), and Trial Master File (TMF). Accountable to the Head of Global Project Delivery, this is a senior, enterprise-critical operations leadership role responsible for setting and running the global operating framework for project delivery. The role owns delivery governance, performance management, process optimization, and capability enablement, ensuring consistent, high-quality execution at scale while supporting sustainable business growth. Acting as the operational integrator across functions, this leader partners closely with senior clinical, commercial, finance, and delivery leaders to drive f across a complex global portfolio. Key Responsibilities Global Project Management Leadership: Provide strategic and operational leadership for the global Project Management function, ensuring consistent, high-quality delivery across regions and therapeutic areas. Establish and maintain global standards, frameworks, and best practices for project planning, execution, risk management, and reporting. Ensure effective oversight of study timelines, milestones, and deliverables across a complex, global portfolio. Drive a culture of accountability, proactive risk management, and continuous improvement within the project delivery organization. Clinical Supply Trial Management Oversight: Provide leadership and governance for Clinical Supply Trial Management, ensuring alignment with study requirements, timelines, and regulatory standards. Partner with Clinical Operations, Supply Chain, and external vendors to ensure reliable, timely, and compliant delivery of clinical trial supplies. Ensure integration of clinical supply planning into overall study and program-level project plans. Central Services Leadership (Bidding, Budgeting & Proposal Support): Oversee the Central Services Team responsible for supporting bids, budgeting, and proposal data management. Ensure accuracy, consistency, and competitiveness of study budgets, cost assumptions, and proposal inputs. Drive standardization of proposal data, pricing tools, and historical cost intelligence to support efficient and scalable business development. Partner closely with Sales, Proposals, Finance, and Operations to enable timely, high-quality bid responses. Trial Master File (TMF) Oversight Provide global oversight and accountability for TMF strategy, governance, and operational performance. Ensure TMF completeness, quality, inspection readiness, and compliance with applicable regulatory requirements. Drive continuous improvement in TMF processes, systems, metrics, and inspection preparedness. Financial & Operational Stewardship: Partner with Finance and senior leadership to ensure strong financial management across the portfolio, including forecasting, margin delivery, and cost control. Ensure project-level financial rigor, including budget adherence, change control, and revenue recognition support. Monitor portfolio-level performance metrics and implement corrective actions as needed. Stakeholder & Client Engagements Serve as a senior escalation point for complex delivery, operational, or client issues. Build strong, collaborative relationships with internal stakeholders across Clinical Operations, Finance, Quality, Regulatory, IT, and Commercial teams. Partner with client-facing leaders to support client satisfaction, retention, and growth. Talent, Capability & Organization Development Lead, develop, and inspire a global, multi-layered leadership team across PM, Clinical Supply Trial Management, Central Services, and TMF. Drive talent strategy, succession planning, capability development, and workforce scalability. Promote a culture of engagement, accountability, and high performance. Experience & Qualifications 15+ years of extensive experience in Project Management leadership within a CRO, biopharmaceutical, or clinical research environment. Demonstrated experience overseeing global, multi-study portfolios. Experience with Clinical Supply Trial Management, TMF operations, and proposal/bid support strongly preferred. Proven track record of leading large, global teams and senior leaders. Advanced degree in life sciences, business, or a related field preferred. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients' lives around the world. Selecting us as an employer secures a career in which you're guaranteed to: Syneos Health (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. We support a diverse, equitable and inclusive culture.
Apr 04, 2026
Full time
Global Head of Project Delivery Operations Updated: Yesterday Location: London, LND, United Kingdom Job ID:-OTHLOC-3526-2DR Description Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life . Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Responsibilities The Head of Project Delivery Operations is a senior leadership role within Global Project Delivery, responsible for the strategic direction and operational delivery excellence of the Project Management function. In addition, this role has enterprise accountability for Clinical Supply Trial Management, Central Services (including bid support, budgeting, and proposal data management), and Trial Master File (TMF). Accountable to the Head of Global Project Delivery, this is a senior, enterprise-critical operations leadership role responsible for setting and running the global operating framework for project delivery. The role owns delivery governance, performance management, process optimization, and capability enablement, ensuring consistent, high-quality execution at scale while supporting sustainable business growth. Acting as the operational integrator across functions, this leader partners closely with senior clinical, commercial, finance, and delivery leaders to drive f across a complex global portfolio. Key Responsibilities Global Project Management Leadership: Provide strategic and operational leadership for the global Project Management function, ensuring consistent, high-quality delivery across regions and therapeutic areas. Establish and maintain global standards, frameworks, and best practices for project planning, execution, risk management, and reporting. Ensure effective oversight of study timelines, milestones, and deliverables across a complex, global portfolio. Drive a culture of accountability, proactive risk management, and continuous improvement within the project delivery organization. Clinical Supply Trial Management Oversight: Provide leadership and governance for Clinical Supply Trial Management, ensuring alignment with study requirements, timelines, and regulatory standards. Partner with Clinical Operations, Supply Chain, and external vendors to ensure reliable, timely, and compliant delivery of clinical trial supplies. Ensure integration of clinical supply planning into overall study and program-level project plans. Central Services Leadership (Bidding, Budgeting & Proposal Support): Oversee the Central Services Team responsible for supporting bids, budgeting, and proposal data management. Ensure accuracy, consistency, and competitiveness of study budgets, cost assumptions, and proposal inputs. Drive standardization of proposal data, pricing tools, and historical cost intelligence to support efficient and scalable business development. Partner closely with Sales, Proposals, Finance, and Operations to enable timely, high-quality bid responses. Trial Master File (TMF) Oversight Provide global oversight and accountability for TMF strategy, governance, and operational performance. Ensure TMF completeness, quality, inspection readiness, and compliance with applicable regulatory requirements. Drive continuous improvement in TMF processes, systems, metrics, and inspection preparedness. Financial & Operational Stewardship: Partner with Finance and senior leadership to ensure strong financial management across the portfolio, including forecasting, margin delivery, and cost control. Ensure project-level financial rigor, including budget adherence, change control, and revenue recognition support. Monitor portfolio-level performance metrics and implement corrective actions as needed. Stakeholder & Client Engagements Serve as a senior escalation point for complex delivery, operational, or client issues. Build strong, collaborative relationships with internal stakeholders across Clinical Operations, Finance, Quality, Regulatory, IT, and Commercial teams. Partner with client-facing leaders to support client satisfaction, retention, and growth. Talent, Capability & Organization Development Lead, develop, and inspire a global, multi-layered leadership team across PM, Clinical Supply Trial Management, Central Services, and TMF. Drive talent strategy, succession planning, capability development, and workforce scalability. Promote a culture of engagement, accountability, and high performance. Experience & Qualifications 15+ years of extensive experience in Project Management leadership within a CRO, biopharmaceutical, or clinical research environment. Demonstrated experience overseeing global, multi-study portfolios. Experience with Clinical Supply Trial Management, TMF operations, and proposal/bid support strongly preferred. Proven track record of leading large, global teams and senior leaders. Advanced degree in life sciences, business, or a related field preferred. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients' lives around the world. Selecting us as an employer secures a career in which you're guaranteed to: Syneos Health (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. We support a diverse, equitable and inclusive culture.
Head of Sales About Outpost What if going global was as simple as going local? Outpost is building the AI global trade engine. The accumulated knowledge of every rule you'd need to sell internationally, turned into infrastructure. Tell us what you're selling. We'll tell you how to sell it everywhere. We operate as Merchant of Record or Tax of Record across 58+ tax jurisdictions. Full liability transfer, or just the tax layer. We do the analysis, we handle the setup, we absorb the liability. Sell anything, anywhere. Without compromise. The Role This is a Head of Sales role for someone who wants to build a sales function from scratch at a category-defining fintech. You'll report directly to the CEO and take over a founder-led sales motion. That means closing deals yourself while building the team and playbook to scale. You'll own new business globally: direct sales to merchants, PSP partnerships, and B2B2C channels. We sell to companies that want to expand internationally without the pain. Tax, payments, compliance, liability. The problem is complex, the buyers are sophisticated, and the deals require someone who can navigate both. This is a player-coach role. You'll carry a bag, close deals, and build pipeline. Inbound and outbound. You're used to making your own leads, not waiting for them. At the same time, you'll build the sales infrastructure: process, hiring, comp, tooling, and eventually a team. What You'll Get Yes, the work is intense. But in return, you'll own sales at a company with real product-market fit, strong funding, and a massive market. You'll work directly with the CEO, shape the commercial strategy, and build the revenue engine from the ground up. If you want to define how a company scales, this is the seat. What You'll Do Close Deals - Take over founder-led sales and own the pipeline; Run full-cycle sales from prospecting to close; Build and manage your own pipeline (Inbound and outbound); Navigate complex deals with multiple stakeholders. Build the Function - Design the sales process, playbook, and tooling; Hire and develop the sales team as we scale; Build comp structures and performance frameworks; Create the infrastructure for repeatable, scalable sales. Partnerships & Channels - Own PSP relationships and drive revenue through payment partners; Build B2B2B channels where Outpost is embedded in partner platforms; Identify and develop new partnership opportunities. New Business - Focus on landing new logos globally; Understand buyer pain points across tax, payments, and compliance; Position Outpost against alternatives and win competitive deals. Example Projects Close the next 10 enterprise deals and build the playbook from what works Build an outbound motion targeting e-commerce platforms expanding internationally Develop a PSP partnership that drives consistent deal flow Hire and onboard the first two sales reps Create the sales process documentation and CRM structure Negotiate a B2B2B deal where Outpost powers a platform's cross-border capability Build the business case framework that helps buyers get internal sign-off What We're Looking For Ideal background Sales leadership at a B2B fintech, payments company, or e-commerce infrastructure platform Built and scaled sales teams before Experience with PSP, payments, or platform partnerships Closed complex deals with long sales cycles and multiple stakeholders Bonus: sold MoR, tax, or compliance products Signals we care about: You've built pipeline yourself. Inbound and outbound. You don't wait for leads You can close deals and coach others to do the same You've built sales process and infrastructure, not just inherited it You understand fintech buyers: their pain points, objections, and decision-making You're comfortable with ambiguity. This is building, not optimising You want to own the number and the function Bias for action. You sell, you learn, you iterate What this role is not: Not a pure management role. You'll carry a bag Not someone who needs a big team or mature process to be effective Not a sales leader who only works inbound Not someone who waits to be told what to do Why This Role Is Different Most Head of Sales roles are about scaling an existing machine. This role is about building it. You'll take over founder-led sales and turn it into a repeatable function. You'll close deals, build partnerships, and hire the team. You'll shape how Outpost grows commercially. If you want to own sales at a company solving a hard problem with real traction, this is it. Outpost Team Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs. What We Offer Equity and salary in a well-funded startup Ability to own your work and move fast Direct access to the CEO and founding team A global mission with real impact Low politics, high output A culture of builders, not talkers Working Style We work together in person in London. We believe the hardest problems are solved in the room. Learn More Outpost Culture: Outpost founder: Outpost is where the hard problems are. If you want to build the sales engine for global commerce infrastructure, we'd love to hear from you.
Apr 04, 2026
Full time
Head of Sales About Outpost What if going global was as simple as going local? Outpost is building the AI global trade engine. The accumulated knowledge of every rule you'd need to sell internationally, turned into infrastructure. Tell us what you're selling. We'll tell you how to sell it everywhere. We operate as Merchant of Record or Tax of Record across 58+ tax jurisdictions. Full liability transfer, or just the tax layer. We do the analysis, we handle the setup, we absorb the liability. Sell anything, anywhere. Without compromise. The Role This is a Head of Sales role for someone who wants to build a sales function from scratch at a category-defining fintech. You'll report directly to the CEO and take over a founder-led sales motion. That means closing deals yourself while building the team and playbook to scale. You'll own new business globally: direct sales to merchants, PSP partnerships, and B2B2C channels. We sell to companies that want to expand internationally without the pain. Tax, payments, compliance, liability. The problem is complex, the buyers are sophisticated, and the deals require someone who can navigate both. This is a player-coach role. You'll carry a bag, close deals, and build pipeline. Inbound and outbound. You're used to making your own leads, not waiting for them. At the same time, you'll build the sales infrastructure: process, hiring, comp, tooling, and eventually a team. What You'll Get Yes, the work is intense. But in return, you'll own sales at a company with real product-market fit, strong funding, and a massive market. You'll work directly with the CEO, shape the commercial strategy, and build the revenue engine from the ground up. If you want to define how a company scales, this is the seat. What You'll Do Close Deals - Take over founder-led sales and own the pipeline; Run full-cycle sales from prospecting to close; Build and manage your own pipeline (Inbound and outbound); Navigate complex deals with multiple stakeholders. Build the Function - Design the sales process, playbook, and tooling; Hire and develop the sales team as we scale; Build comp structures and performance frameworks; Create the infrastructure for repeatable, scalable sales. Partnerships & Channels - Own PSP relationships and drive revenue through payment partners; Build B2B2B channels where Outpost is embedded in partner platforms; Identify and develop new partnership opportunities. New Business - Focus on landing new logos globally; Understand buyer pain points across tax, payments, and compliance; Position Outpost against alternatives and win competitive deals. Example Projects Close the next 10 enterprise deals and build the playbook from what works Build an outbound motion targeting e-commerce platforms expanding internationally Develop a PSP partnership that drives consistent deal flow Hire and onboard the first two sales reps Create the sales process documentation and CRM structure Negotiate a B2B2B deal where Outpost powers a platform's cross-border capability Build the business case framework that helps buyers get internal sign-off What We're Looking For Ideal background Sales leadership at a B2B fintech, payments company, or e-commerce infrastructure platform Built and scaled sales teams before Experience with PSP, payments, or platform partnerships Closed complex deals with long sales cycles and multiple stakeholders Bonus: sold MoR, tax, or compliance products Signals we care about: You've built pipeline yourself. Inbound and outbound. You don't wait for leads You can close deals and coach others to do the same You've built sales process and infrastructure, not just inherited it You understand fintech buyers: their pain points, objections, and decision-making You're comfortable with ambiguity. This is building, not optimising You want to own the number and the function Bias for action. You sell, you learn, you iterate What this role is not: Not a pure management role. You'll carry a bag Not someone who needs a big team or mature process to be effective Not a sales leader who only works inbound Not someone who waits to be told what to do Why This Role Is Different Most Head of Sales roles are about scaling an existing machine. This role is about building it. You'll take over founder-led sales and turn it into a repeatable function. You'll close deals, build partnerships, and hire the team. You'll shape how Outpost grows commercially. If you want to own sales at a company solving a hard problem with real traction, this is it. Outpost Team Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs. What We Offer Equity and salary in a well-funded startup Ability to own your work and move fast Direct access to the CEO and founding team A global mission with real impact Low politics, high output A culture of builders, not talkers Working Style We work together in person in London. We believe the hardest problems are solved in the room. Learn More Outpost Culture: Outpost founder: Outpost is where the hard problems are. If you want to build the sales engine for global commerce infrastructure, we'd love to hear from you.
The Role We're looking for a Senior Content Engineer to help us research, plan, and create advanced content and virtual labs for our online courses. The ideal candidate has extensive experience in blue team cyber security roles and a strong background in training content development. Technical Skills & Experience To be considered for this opportunity, you must have at least 5 years of relevant cyber security industry experience in roles such as L3/L4 SOC Analyst, Security Engineer, Incident Responder, Threat Hunter or Digital Forensics Investigator. You should also demonstrate: Strong expertise in core blue team areas: incident detection and response, threat intelligence, log analysis, security monitoring, and digital forensics. A deep understanding of networking, computing, and operating systems as they relate to security practices. Familiarity with blue team tooling (e.g., SIEM, EDR, IDS/IPS, forensic tools) and methodologies (e.g., MITRE ATT&CK framework, log analysis, malware analysis). Proven ability to research and adapt to emerging threats and technologies and translate that knowledge into engaging training content. Strong verbal and written English communication skills, essential for conveying complex technical concepts. Job Responsibilities Research, design, and develop defensive cyber security training material with supporting hands-on lab exercises (such as virtual machines and datasets for analysis). Collaborate with the Content Engineering Team to support security training coverage and identify content development opportunities. Experience developing and configuring virtual machines and sample datasets for realistic cybersecurity labs. Provide guidance and support to other Content Engineering Team members in areas of expertise. Take charge of planning and designing portions of the content development roadmap. Collaborate with the Head of Content Engineering to continuously improve the content development process. Analyze industry trends in tooling and techniques and recreate them as teachable content. Strategically plan, review, and schedule content with our blue team content engineering team. Preferred Skills (nice-to-have): Creating challenges for capture the flags (CTFs) Programming experience in any of the following: Python, PHP, Bash, Powershell Experience leading/ coaching/ mentoring others Certifications such as GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), Certified SOC Analyst (CSA), Certified Forensic Analyst (GCFA), CompTIA CySA+, BTL2 Benefits & Perks 100% Remote - In a fully digital world, work from anywhere you want! Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm) Tools - a dedicated work laptop + any accessories you need to do your best work. Swag Pack - start your TryHackMe journey with a branded swag bundle! Personal Development - £2,500 training budget to acquire certifications, and more. Company Retreat - an annual company retreat, fully paid for by us! Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches. Health Insurance - if you're in a country that doesn't have public health care. Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements. 401k / Pension - TryHackMe makes it easy to save money for your retirement. Our Hiring Process Stage 1: Short introduction call (30 mins) Stage 2: Technical Take Home Exercise (part 1 & 2) Stage 3: Interview with our Head of Content Engineering (one hour) Stage 4: Final call with a Co-Founder (30 mins) At this time, we are unable to provide sponsorship.
Apr 04, 2026
Full time
The Role We're looking for a Senior Content Engineer to help us research, plan, and create advanced content and virtual labs for our online courses. The ideal candidate has extensive experience in blue team cyber security roles and a strong background in training content development. Technical Skills & Experience To be considered for this opportunity, you must have at least 5 years of relevant cyber security industry experience in roles such as L3/L4 SOC Analyst, Security Engineer, Incident Responder, Threat Hunter or Digital Forensics Investigator. You should also demonstrate: Strong expertise in core blue team areas: incident detection and response, threat intelligence, log analysis, security monitoring, and digital forensics. A deep understanding of networking, computing, and operating systems as they relate to security practices. Familiarity with blue team tooling (e.g., SIEM, EDR, IDS/IPS, forensic tools) and methodologies (e.g., MITRE ATT&CK framework, log analysis, malware analysis). Proven ability to research and adapt to emerging threats and technologies and translate that knowledge into engaging training content. Strong verbal and written English communication skills, essential for conveying complex technical concepts. Job Responsibilities Research, design, and develop defensive cyber security training material with supporting hands-on lab exercises (such as virtual machines and datasets for analysis). Collaborate with the Content Engineering Team to support security training coverage and identify content development opportunities. Experience developing and configuring virtual machines and sample datasets for realistic cybersecurity labs. Provide guidance and support to other Content Engineering Team members in areas of expertise. Take charge of planning and designing portions of the content development roadmap. Collaborate with the Head of Content Engineering to continuously improve the content development process. Analyze industry trends in tooling and techniques and recreate them as teachable content. Strategically plan, review, and schedule content with our blue team content engineering team. Preferred Skills (nice-to-have): Creating challenges for capture the flags (CTFs) Programming experience in any of the following: Python, PHP, Bash, Powershell Experience leading/ coaching/ mentoring others Certifications such as GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), Certified SOC Analyst (CSA), Certified Forensic Analyst (GCFA), CompTIA CySA+, BTL2 Benefits & Perks 100% Remote - In a fully digital world, work from anywhere you want! Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm) Tools - a dedicated work laptop + any accessories you need to do your best work. Swag Pack - start your TryHackMe journey with a branded swag bundle! Personal Development - £2,500 training budget to acquire certifications, and more. Company Retreat - an annual company retreat, fully paid for by us! Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches. Health Insurance - if you're in a country that doesn't have public health care. Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements. 401k / Pension - TryHackMe makes it easy to save money for your retirement. Our Hiring Process Stage 1: Short introduction call (30 mins) Stage 2: Technical Take Home Exercise (part 1 & 2) Stage 3: Interview with our Head of Content Engineering (one hour) Stage 4: Final call with a Co-Founder (30 mins) At this time, we are unable to provide sponsorship.
Head of Operational Resilience - Purposed Led Investment Market Leading Purposed Led Investment Organisation c£60bn+ Under Asset& Scaling significantly. Urgentlyneed ina new pivotal role, a Head of Operational Resilience to develop the area from scratch and ensurethe resilience of its operations across the enterprise click apply for full job details
Apr 04, 2026
Full time
Head of Operational Resilience - Purposed Led Investment Market Leading Purposed Led Investment Organisation c£60bn+ Under Asset& Scaling significantly. Urgentlyneed ina new pivotal role, a Head of Operational Resilience to develop the area from scratch and ensurethe resilience of its operations across the enterprise click apply for full job details
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 04, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is looking to hire Head of Internal Audit to join their Head Office in Baker Street. This position is offered on a 12-month fixed term basis.We are seeking an experienced, credible, and pragmatic senior leader to step into this role. The Head of Internal Audit will lead the design and implementation of a proportionate, risk based Internal Audit framework, tailored to the firm's size, complexity, and Partnership model.The successful candidate will provide independent assurance to senior leadership, Boards, and Risk Committees, while shaping and recommending the future operating model for Internal Audit across Knight Frank's global platform. Key Responsibilities: Internal Audit Strategy & Operating Model Lead the assessment and definition of Knight Frank's Internal Audit operating model, evaluating in house, outsourced, and co sourced delivery options. Design and implement a fit for purpose Internal Audit approach, aligned to the firm's risk profile, regulatory environment, and Partnership structure. Develop clear recommendations for senior leadership on the future state Internal Audit model, including resourcing, scope, and governance. Establish Internal Audit's mandate, independence, and positioning within the broader risk and assurance framework. Audit Planning & Delivery Develop and deliver a risk based Internal Audit plan covering Business Services and service line audit programmes. Create and maintain a comprehensive audit universe, enabling proportionate, agile, and targeted audit activity. Oversee the planning and delivery of audits across key risk areas, ensuring consistency of methodology, quality, and reporting. Expand assurance coverage to global offices, subject to resource approval, including effective use of co sourcing or additional FTC hires. Ensure audit work focuses on areas of highest risk, materiality, and strategic importance. Governance, Reporting & Assurance Provide independent assurance to senior leadership, Boards, and Committees on the effectiveness of governance, risk management, and internal controls. Report audit findings, themes, and emerging risks periodically to: + Global Risk Committee + UK Risk Committee + Relevant Boards and senior forums Produce clear, balanced, and actionable audit reports, highlighting root causes, control weaknesses, and remediation priorities. Monitor and follow up on management actions to ensure timely and effective closure of audit findings. Stakeholder Management & Collaboration Build strong, trusted relationships with Partners, senior leaders, and business heads across the firm. Work closely with Enterprise Risk, Compliance, Financial Crime, and other second line functions, while maintaining clear segregation of responsibilities. Escalate significant risks, control failures, or governance issues for further investigation and corrective action where required. Act as a constructive challenger, supporting continuous improvement without unnecessary disruption to commercial activity. Frameworks, Standards & Continuous Improvement Design and embed a risk based Internal Audit framework aligned to recognised professional standards and best practice. Ensure audit methodologies remain agile, forward looking, and aligned to emerging risks, including regulatory change, technology, and operational resilience. Identify opportunities to enhance audit tools, reporting, and insights to improve the value delivered to leadership and the Partnership. Key Experience Required: Significant senior level experience in Internal Audit leadership within a complex, multi jurisdictional organisation (professional services, real estate, financial services, or similarly structured environments). Proven experience designing and implementing Internal Audit strategies and operating models, including outsourced or co sourced arrangements. Experience implementing ERM/GRC technologies, with exposure to technology transformation initiatives and vendor selection processes would be desirable Strong understanding of risk based auditing, governance frameworks, and internal control environments. Key Skills Required: Demonstrated ability to deliver Board and Committee level reporting with clarity and credibility. Excellent stakeholder management skills, with the confidence to challenge constructively at senior levels. Strong judgement and pragmatism, balancing independence with commercial awareness. Professional qualifications (e.g. CIA, ACA, ACCA, CISA) desirable but not essential.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Apr 04, 2026
Full time
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is looking to hire Head of Internal Audit to join their Head Office in Baker Street. This position is offered on a 12-month fixed term basis.We are seeking an experienced, credible, and pragmatic senior leader to step into this role. The Head of Internal Audit will lead the design and implementation of a proportionate, risk based Internal Audit framework, tailored to the firm's size, complexity, and Partnership model.The successful candidate will provide independent assurance to senior leadership, Boards, and Risk Committees, while shaping and recommending the future operating model for Internal Audit across Knight Frank's global platform. Key Responsibilities: Internal Audit Strategy & Operating Model Lead the assessment and definition of Knight Frank's Internal Audit operating model, evaluating in house, outsourced, and co sourced delivery options. Design and implement a fit for purpose Internal Audit approach, aligned to the firm's risk profile, regulatory environment, and Partnership structure. Develop clear recommendations for senior leadership on the future state Internal Audit model, including resourcing, scope, and governance. Establish Internal Audit's mandate, independence, and positioning within the broader risk and assurance framework. Audit Planning & Delivery Develop and deliver a risk based Internal Audit plan covering Business Services and service line audit programmes. Create and maintain a comprehensive audit universe, enabling proportionate, agile, and targeted audit activity. Oversee the planning and delivery of audits across key risk areas, ensuring consistency of methodology, quality, and reporting. Expand assurance coverage to global offices, subject to resource approval, including effective use of co sourcing or additional FTC hires. Ensure audit work focuses on areas of highest risk, materiality, and strategic importance. Governance, Reporting & Assurance Provide independent assurance to senior leadership, Boards, and Committees on the effectiveness of governance, risk management, and internal controls. Report audit findings, themes, and emerging risks periodically to: + Global Risk Committee + UK Risk Committee + Relevant Boards and senior forums Produce clear, balanced, and actionable audit reports, highlighting root causes, control weaknesses, and remediation priorities. Monitor and follow up on management actions to ensure timely and effective closure of audit findings. Stakeholder Management & Collaboration Build strong, trusted relationships with Partners, senior leaders, and business heads across the firm. Work closely with Enterprise Risk, Compliance, Financial Crime, and other second line functions, while maintaining clear segregation of responsibilities. Escalate significant risks, control failures, or governance issues for further investigation and corrective action where required. Act as a constructive challenger, supporting continuous improvement without unnecessary disruption to commercial activity. Frameworks, Standards & Continuous Improvement Design and embed a risk based Internal Audit framework aligned to recognised professional standards and best practice. Ensure audit methodologies remain agile, forward looking, and aligned to emerging risks, including regulatory change, technology, and operational resilience. Identify opportunities to enhance audit tools, reporting, and insights to improve the value delivered to leadership and the Partnership. Key Experience Required: Significant senior level experience in Internal Audit leadership within a complex, multi jurisdictional organisation (professional services, real estate, financial services, or similarly structured environments). Proven experience designing and implementing Internal Audit strategies and operating models, including outsourced or co sourced arrangements. Experience implementing ERM/GRC technologies, with exposure to technology transformation initiatives and vendor selection processes would be desirable Strong understanding of risk based auditing, governance frameworks, and internal control environments. Key Skills Required: Demonstrated ability to deliver Board and Committee level reporting with clarity and credibility. Excellent stakeholder management skills, with the confidence to challenge constructively at senior levels. Strong judgement and pragmatism, balancing independence with commercial awareness. Professional qualifications (e.g. CIA, ACA, ACCA, CISA) desirable but not essential.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
A leading risk consultancy in the United Kingdom seeks an experienced Head of Risk and Compliance. This role involves delivering and setting the enterprise risk and compliance strategy specifically for the Trust and Funds business while providing strategic leadership to the board. The ideal candidate should have a relevant compliance qualification and extensive regulatory experience. The position offers an excellent opportunity for a seasoned professional to influence key decision-making at a high level.
Apr 04, 2026
Full time
A leading risk consultancy in the United Kingdom seeks an experienced Head of Risk and Compliance. This role involves delivering and setting the enterprise risk and compliance strategy specifically for the Trust and Funds business while providing strategic leadership to the board. The ideal candidate should have a relevant compliance qualification and extensive regulatory experience. The position offers an excellent opportunity for a seasoned professional to influence key decision-making at a high level.