Site Management Apprenticeship - Heathrow Shared Apprenticeship Scheme Site Management Apprenticeship - Heathrow Shared Apprenticeship Scheme About The Role The Heathrow Shared Apprenticeship Scheme is one of the UK's most exciting apprenticeship programmes. The scheme provides career changing opportunities for residents close to the airport. Site managers oversee operations on a day-to-day basis, ensure that work is completed safely, on time, within budget, and to the right quality standards. Their duties will be shared across the site and the project office, often updating the management team of site progress, risks, and issues. Duties typically include: Tracking and reporting project progress to ensure adherence to schedules Allocate resources efficiently such as material and labour Resolve conflicts in a timely manner Working collaboratively with various project departments Manage administrative responsibilities including, Timesheets, snag lists, and record-keeping. Ensure site personnel follow Health & Safety protocols, company policies, and industry regulations. Preparing site areas ahead of scheduled work Clear and concise communication Typical Working Week 40 hours p/w with start time typically between 07:00 & 08:00 inclusive of 8 hours at college. Person Specification Proactive approach, taking pride in their work and taking accountability for decisions. A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving No two days are the same on the front line and not every day goes to plan, so you'll need to be quick on your feet to respond! Excellent communication and collaboration skills and enjoy working with multiple teams Ability to analyse and interpret information and effectively communicate this to different team members and audiences Ability to visit different sites and training days Curiosity to learn quickly in a reactive and dynamic working environment. Ability to work in all weather conditions to serve our customers and protect the environment Able to understand and follow health and safety protocols Qualifications required/desirable English and Maths at GCSE Grade 3 / D or above, or Functional Skills at Level 1 or above. Desired Requirements The passion and commitment to work in site management. It will be advantageous if you already have previous related work experience on a construction site or have completed relevant qualifications. Key Training/College Information K10 will enrol you to the Level 3 Construction Support Technician or L4 Construction Site Management course and fund your qualifications through an accredited training provider. The apprenticeship duration is between 12 - 36 months depending on qualification level and experience. To start this apprenticeship, you'll need to be: Living in England for the last 3 years and have right to work status Not enrolled on any other courses 18+ due to site H&S rules To be eligible for the Heathrow Shared ApprenticeshipScheme, you must reside in one of the following regions: Hillingdon Hounslow Ealing South Buckinghamshire Elmbridge Slough Runnymede Who We Are We are UK's largest construction-specific Flexi-Job Apprenticeship Agency. Founded in 2009, we are an award-winning social enterprise with a passion to convert potential. Our aim is to place our learners in sustainable employment on projects in their local area. To do this, we collaborate with government, referral organisations, local authorities, developers, contractors, and colleges, to deliver apprenticeship programmes specifically designed to upskill the future of construction.
Apr 14, 2026
Full time
Site Management Apprenticeship - Heathrow Shared Apprenticeship Scheme Site Management Apprenticeship - Heathrow Shared Apprenticeship Scheme About The Role The Heathrow Shared Apprenticeship Scheme is one of the UK's most exciting apprenticeship programmes. The scheme provides career changing opportunities for residents close to the airport. Site managers oversee operations on a day-to-day basis, ensure that work is completed safely, on time, within budget, and to the right quality standards. Their duties will be shared across the site and the project office, often updating the management team of site progress, risks, and issues. Duties typically include: Tracking and reporting project progress to ensure adherence to schedules Allocate resources efficiently such as material and labour Resolve conflicts in a timely manner Working collaboratively with various project departments Manage administrative responsibilities including, Timesheets, snag lists, and record-keeping. Ensure site personnel follow Health & Safety protocols, company policies, and industry regulations. Preparing site areas ahead of scheduled work Clear and concise communication Typical Working Week 40 hours p/w with start time typically between 07:00 & 08:00 inclusive of 8 hours at college. Person Specification Proactive approach, taking pride in their work and taking accountability for decisions. A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving No two days are the same on the front line and not every day goes to plan, so you'll need to be quick on your feet to respond! Excellent communication and collaboration skills and enjoy working with multiple teams Ability to analyse and interpret information and effectively communicate this to different team members and audiences Ability to visit different sites and training days Curiosity to learn quickly in a reactive and dynamic working environment. Ability to work in all weather conditions to serve our customers and protect the environment Able to understand and follow health and safety protocols Qualifications required/desirable English and Maths at GCSE Grade 3 / D or above, or Functional Skills at Level 1 or above. Desired Requirements The passion and commitment to work in site management. It will be advantageous if you already have previous related work experience on a construction site or have completed relevant qualifications. Key Training/College Information K10 will enrol you to the Level 3 Construction Support Technician or L4 Construction Site Management course and fund your qualifications through an accredited training provider. The apprenticeship duration is between 12 - 36 months depending on qualification level and experience. To start this apprenticeship, you'll need to be: Living in England for the last 3 years and have right to work status Not enrolled on any other courses 18+ due to site H&S rules To be eligible for the Heathrow Shared ApprenticeshipScheme, you must reside in one of the following regions: Hillingdon Hounslow Ealing South Buckinghamshire Elmbridge Slough Runnymede Who We Are We are UK's largest construction-specific Flexi-Job Apprenticeship Agency. Founded in 2009, we are an award-winning social enterprise with a passion to convert potential. Our aim is to place our learners in sustainable employment on projects in their local area. To do this, we collaborate with government, referral organisations, local authorities, developers, contractors, and colleges, to deliver apprenticeship programmes specifically designed to upskill the future of construction.
To support our ambitions at SBD, we are seeking a Catering Assistant who will thrive in a busy dynamic kitchen environment, supporting the Catering Team in feeding our valued workforce during the working week. In this role you will belong to a team where you can act with purpose and thrive in your own way. You will be part of the team delivering a high-quality food service in our state-of-the-art staff canteen. Your input into the daily operations will be significant, which is why a friendly, professional attitude is essential. At SBD we value our employees, and we pride ourselves on providing a workplace that fosters not only a healthy lifestyle but also creates a culture of creativity and innovation. We like to see our team progress and succeed in their own personal goals as well as achieving organisational goals through accepting ownership for new and different requests and exploring opportunities to add value long term. THE OPPORTUNITY We are looking for individuals who take pride in their role and work to the high-quality standard that we set here at SBD. We place equal value on personality, a willingness to learn and succeed, and a strong team spirit. Your main responsibilities will include but are not limited to: Helping with the preparation and serving of both hot and cold food on a daily basis. Cleaning the facility to the highest of standards. Supporting our chefs by cleaning utensils and crockery to the highest standards on a daily basis. Being mindful of cost and waste. Helping with the ordering and re-stocking of consumables and receiving the deliveries. Performing all food hygiene and HACCP policies to the correct standards and being involved with regular in-house audits to maintain standards. Ensure that all equipment is kept clean and in safe working order, being checked regularly according to our procedures. THE SKILLS We encourage you to apply if you are someone who can demonstrate the following: Essential A good work ethic and positive attitude towards food service. Understanding the correct levels of cleanliness and food hygiene required and ensuring these are always met. Ability to work independently, flexibly and professionally - dealing with dynamic and changeable situations. Be receptive to job training both in-house or outsourced when required. Ability to learn, understand and follow Health and Safety legislation, including COSHH. Strong attention to detail and adherence to standards. Core daily hours will be 11:00am to 3:00pm. However, a flexible approach is essential. To meet business demands and cover team absences (such as holidays and sickness) or peak periods, you will be required to extend your shifts to 9:00am to 3:00pm when necessary. Please note that working occasional weekend shifts is also a requirement of this role. Desirable Proven experience in a similar role. THE COMPANY SBD is a global sportswear brand, designing and manufacturing market-leading performance products for strength sports. Our team is proud to craft all our products in the United Kingdom, with the majority fully manufactured at our headquarters on the Advanced Manufacturing Park, Rotherham. Our commitment to quality has seen our products become the standard among strength athletes in gyms across the world, including those competing in the World's Strongest Man and the IPF World Powerlifting Championships. 2022 Business of the Year for the Sheffield Chamber of Commerce 2022 Business of the Year for the Barnsley and Rotherham Chamber of Commerce 2023 Winner Outstanding Contribution to Employee Health & Wellbeing for the Sheffield Chamber of Commerce 2024 Manufacturer of the Year (under £25m) Made in Sheffield Awards 2024 Kings Award for Enterprise 2024 'Be Well at Work' Gold THE BENEFITS New SBD Headquarters - Join us in our state-of-the-art building. A dynamic space designed for innovation, collaboration and sustainable growth Complimentary Breakfast and Lunch - Enjoy a delicious selection of food served fresh daily so you can save time & money and focus on your best work Casual Dress Code - Allowing you to work comfortably and be yourself! Free Onsite Parking - Priority spaces go to those who car share too Performance Related Bonus - Directly linking the success of SBD to your earnings 33 Days' Holiday including Bank Holidays (pro-rata based on hours worked) - Providing flexibility for your personal life and well - deserved breaks Employee Assistance Programme - Your wellbeing matters to us, so our EAP provides a wealth of resources and professional support for any of life's challenges 40% Staff Discount - Letting you experience our quality firsthand for less Strength Sports Event Tickets - Help us to celebrate the power and dedication we admire across the disciplines, live! Employee Referral Scheme - Get rewarded handsomely through our generous employee referral scheme when you help us find more great talent SALARY: £12.75 per hour HOURS: 20 core hours per week (Monday to Friday, 11:00 am - 3:00 pm). Please note: Flexibility will be essential. You will be required to extend your hours to 9:00am - 3:00pm to cover team absences or peak periods, and occasional weekend shifts are required. LOCATION: Unit 2b Lanchester Way, Advanced Manufacturing Park, Waverley, S60 5FX Our organisation is committed to safeguarding and promoting the welfare of our people, and we expect all staff to share this commitment. We are also dedicated to creating a diverse and inclusive workplace. As an equal opportunities' employer, we welcome applications from all suitably qualified individuals, regardless of their background, beliefs, or any other protected characteristic.
Apr 14, 2026
Full time
To support our ambitions at SBD, we are seeking a Catering Assistant who will thrive in a busy dynamic kitchen environment, supporting the Catering Team in feeding our valued workforce during the working week. In this role you will belong to a team where you can act with purpose and thrive in your own way. You will be part of the team delivering a high-quality food service in our state-of-the-art staff canteen. Your input into the daily operations will be significant, which is why a friendly, professional attitude is essential. At SBD we value our employees, and we pride ourselves on providing a workplace that fosters not only a healthy lifestyle but also creates a culture of creativity and innovation. We like to see our team progress and succeed in their own personal goals as well as achieving organisational goals through accepting ownership for new and different requests and exploring opportunities to add value long term. THE OPPORTUNITY We are looking for individuals who take pride in their role and work to the high-quality standard that we set here at SBD. We place equal value on personality, a willingness to learn and succeed, and a strong team spirit. Your main responsibilities will include but are not limited to: Helping with the preparation and serving of both hot and cold food on a daily basis. Cleaning the facility to the highest of standards. Supporting our chefs by cleaning utensils and crockery to the highest standards on a daily basis. Being mindful of cost and waste. Helping with the ordering and re-stocking of consumables and receiving the deliveries. Performing all food hygiene and HACCP policies to the correct standards and being involved with regular in-house audits to maintain standards. Ensure that all equipment is kept clean and in safe working order, being checked regularly according to our procedures. THE SKILLS We encourage you to apply if you are someone who can demonstrate the following: Essential A good work ethic and positive attitude towards food service. Understanding the correct levels of cleanliness and food hygiene required and ensuring these are always met. Ability to work independently, flexibly and professionally - dealing with dynamic and changeable situations. Be receptive to job training both in-house or outsourced when required. Ability to learn, understand and follow Health and Safety legislation, including COSHH. Strong attention to detail and adherence to standards. Core daily hours will be 11:00am to 3:00pm. However, a flexible approach is essential. To meet business demands and cover team absences (such as holidays and sickness) or peak periods, you will be required to extend your shifts to 9:00am to 3:00pm when necessary. Please note that working occasional weekend shifts is also a requirement of this role. Desirable Proven experience in a similar role. THE COMPANY SBD is a global sportswear brand, designing and manufacturing market-leading performance products for strength sports. Our team is proud to craft all our products in the United Kingdom, with the majority fully manufactured at our headquarters on the Advanced Manufacturing Park, Rotherham. Our commitment to quality has seen our products become the standard among strength athletes in gyms across the world, including those competing in the World's Strongest Man and the IPF World Powerlifting Championships. 2022 Business of the Year for the Sheffield Chamber of Commerce 2022 Business of the Year for the Barnsley and Rotherham Chamber of Commerce 2023 Winner Outstanding Contribution to Employee Health & Wellbeing for the Sheffield Chamber of Commerce 2024 Manufacturer of the Year (under £25m) Made in Sheffield Awards 2024 Kings Award for Enterprise 2024 'Be Well at Work' Gold THE BENEFITS New SBD Headquarters - Join us in our state-of-the-art building. A dynamic space designed for innovation, collaboration and sustainable growth Complimentary Breakfast and Lunch - Enjoy a delicious selection of food served fresh daily so you can save time & money and focus on your best work Casual Dress Code - Allowing you to work comfortably and be yourself! Free Onsite Parking - Priority spaces go to those who car share too Performance Related Bonus - Directly linking the success of SBD to your earnings 33 Days' Holiday including Bank Holidays (pro-rata based on hours worked) - Providing flexibility for your personal life and well - deserved breaks Employee Assistance Programme - Your wellbeing matters to us, so our EAP provides a wealth of resources and professional support for any of life's challenges 40% Staff Discount - Letting you experience our quality firsthand for less Strength Sports Event Tickets - Help us to celebrate the power and dedication we admire across the disciplines, live! Employee Referral Scheme - Get rewarded handsomely through our generous employee referral scheme when you help us find more great talent SALARY: £12.75 per hour HOURS: 20 core hours per week (Monday to Friday, 11:00 am - 3:00 pm). Please note: Flexibility will be essential. You will be required to extend your hours to 9:00am - 3:00pm to cover team absences or peak periods, and occasional weekend shifts are required. LOCATION: Unit 2b Lanchester Way, Advanced Manufacturing Park, Waverley, S60 5FX Our organisation is committed to safeguarding and promoting the welfare of our people, and we expect all staff to share this commitment. We are also dedicated to creating a diverse and inclusive workplace. As an equal opportunities' employer, we welcome applications from all suitably qualified individuals, regardless of their background, beliefs, or any other protected characteristic.
£75,000 to £90,000 per year, Car Allowance, hybrid working, bonus Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Head of Client Relations SaaS experience essential West Midlands, Hybrid Up to £90k, plus Car allowance and bonus scheme Benefits: Car allowance Bonus scheme Hybrid working I am working with an enterprise level SaaS Client who is currently looking for a Head of Client Relations to support revenue growth through increasing account value, driving adoption of services, maximising retention through providing world class leadership of your team. This is a senior leadership position that will drive successful outcomes. You should be someone that knows how to improve performance through strategy, that always bears the client in mind when devising solutions. You will have ultimate responsibility over pre and post sales solutions, including but not limited to proposals, RFP's, solutions, adoption of solutions, CSAT They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance SaaS is highly desirable. Experience and Skills required SaaS environment is absolutely essential Experience in Enterprise level Client relations, Customer Success or Account Management is also essential Key responsibilities Strong and inspirational leadership Strategic and commercially focused Excellent stakeholder communication skills Analytic approach using data driven insight B2B Customer Journey Management Demonstrable experience in driving B2B customer satisfaction Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth Desirable skills Regulated industry experience such as Finance, Pensions, Insurance Experience with full SDLC If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about it's staff and customer experience then please apply today quoting reference AR102988 Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 14, 2026
Full time
£75,000 to £90,000 per year, Car Allowance, hybrid working, bonus Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Head of Client Relations SaaS experience essential West Midlands, Hybrid Up to £90k, plus Car allowance and bonus scheme Benefits: Car allowance Bonus scheme Hybrid working I am working with an enterprise level SaaS Client who is currently looking for a Head of Client Relations to support revenue growth through increasing account value, driving adoption of services, maximising retention through providing world class leadership of your team. This is a senior leadership position that will drive successful outcomes. You should be someone that knows how to improve performance through strategy, that always bears the client in mind when devising solutions. You will have ultimate responsibility over pre and post sales solutions, including but not limited to proposals, RFP's, solutions, adoption of solutions, CSAT They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance SaaS is highly desirable. Experience and Skills required SaaS environment is absolutely essential Experience in Enterprise level Client relations, Customer Success or Account Management is also essential Key responsibilities Strong and inspirational leadership Strategic and commercially focused Excellent stakeholder communication skills Analytic approach using data driven insight B2B Customer Journey Management Demonstrable experience in driving B2B customer satisfaction Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth Desirable skills Regulated industry experience such as Finance, Pensions, Insurance Experience with full SDLC If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about it's staff and customer experience then please apply today quoting reference AR102988 Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
About The Role The Heathrow Shared Apprenticeship Scheme is one of the UK's most exciting apprenticeship programmes. The scheme provides career changing opportunities for residents close to the airport. The broad purpose of the occupation is working in an exciting and dynamic environment which could be in an office or on a construction site at the heart of the contracting organisations including versatile activities using digital processes and systems to secure future projects and to enable progress and completion of actual construction sites. Technicians within this specific career area are engaged to interpret, analyse, contribute and directly assist construction contracting professionals working with a wide range of project resources and documentation regularly interacting with internal and external customers. Duties typically include: Assist with construction project coordination; Evaluate Health and Safety documents to ensure safe task planning; Communicate with internal and external stakeholders; Maintain accurate records for contracts, permits, and induction paperwork; Assist in Tendering, Estimations, Procuring project materials, and scheduling Implement cost monitoring systems for early problem detection; Utilise survey data to assess project performance. Typical Working Week 40 hours p/w with start time typically between 07:00 & 08:00 inclusive of paid 8 hours at college. Person Specification Proactive approach, taking pride in their work and taking accountability for decisions. A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving No two days are the same on the front line and not every day goes to plan, so you'll need to be quick on your feet to respond! Excellent communication and collaboration skills and enjoy working with multiple teams Ability to analyse and interpret information and effectively communicate this to different team members and audiences Ability to visit different sites and training days Curiosity to learn quickly in a reactive and dynamic working environment. Ability to work in all weather conditions to serve our customers and protect the environment Able to understand and follow health and safety protocols Qualifications required/desirable English and Maths at GCSE Grade 3 / D or above, or Functional Skills at Level 1 or above. Desired Requirements It will be an advantage if you have some previous related work experience within construction, whether on site or office. Key Training/College Information K10 will enrol you to the Level 3 Construction Support Technician course and fund your qualifications through an accredited training provider. The apprenticeship duration is 24 months with an additional 3 months for your End Point Assessment (EPA). To start this apprenticeship, you'll need to be: Living in England for the last 3 years and have right to work status Not enrolled on any other courses 18+ due to site H&S rule s To be eligible for the Heathrow Shared Apprenticeship Scheme, you must reside in one of the following regions: Hillingdon Hounslow Ealing South Buckinghamshire Elmbridge Slough Runnymede Who We Are We are UK's largest construction-specific Flexi-Job Apprenticeship Agency. Founded in 2009, we are an award-winning social enterprise with a passion to convert potential. Our aim is to place our learners in sustainable employment on projects in their local area. To do this, we collaborate with government, referral organisations, local authorities, developers, contractors, and colleges, to deliver apprenticeship programmes specifically designed to upskill the future of construction.
Apr 14, 2026
Full time
About The Role The Heathrow Shared Apprenticeship Scheme is one of the UK's most exciting apprenticeship programmes. The scheme provides career changing opportunities for residents close to the airport. The broad purpose of the occupation is working in an exciting and dynamic environment which could be in an office or on a construction site at the heart of the contracting organisations including versatile activities using digital processes and systems to secure future projects and to enable progress and completion of actual construction sites. Technicians within this specific career area are engaged to interpret, analyse, contribute and directly assist construction contracting professionals working with a wide range of project resources and documentation regularly interacting with internal and external customers. Duties typically include: Assist with construction project coordination; Evaluate Health and Safety documents to ensure safe task planning; Communicate with internal and external stakeholders; Maintain accurate records for contracts, permits, and induction paperwork; Assist in Tendering, Estimations, Procuring project materials, and scheduling Implement cost monitoring systems for early problem detection; Utilise survey data to assess project performance. Typical Working Week 40 hours p/w with start time typically between 07:00 & 08:00 inclusive of paid 8 hours at college. Person Specification Proactive approach, taking pride in their work and taking accountability for decisions. A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving No two days are the same on the front line and not every day goes to plan, so you'll need to be quick on your feet to respond! Excellent communication and collaboration skills and enjoy working with multiple teams Ability to analyse and interpret information and effectively communicate this to different team members and audiences Ability to visit different sites and training days Curiosity to learn quickly in a reactive and dynamic working environment. Ability to work in all weather conditions to serve our customers and protect the environment Able to understand and follow health and safety protocols Qualifications required/desirable English and Maths at GCSE Grade 3 / D or above, or Functional Skills at Level 1 or above. Desired Requirements It will be an advantage if you have some previous related work experience within construction, whether on site or office. Key Training/College Information K10 will enrol you to the Level 3 Construction Support Technician course and fund your qualifications through an accredited training provider. The apprenticeship duration is 24 months with an additional 3 months for your End Point Assessment (EPA). To start this apprenticeship, you'll need to be: Living in England for the last 3 years and have right to work status Not enrolled on any other courses 18+ due to site H&S rule s To be eligible for the Heathrow Shared Apprenticeship Scheme, you must reside in one of the following regions: Hillingdon Hounslow Ealing South Buckinghamshire Elmbridge Slough Runnymede Who We Are We are UK's largest construction-specific Flexi-Job Apprenticeship Agency. Founded in 2009, we are an award-winning social enterprise with a passion to convert potential. Our aim is to place our learners in sustainable employment on projects in their local area. To do this, we collaborate with government, referral organisations, local authorities, developers, contractors, and colleges, to deliver apprenticeship programmes specifically designed to upskill the future of construction.
Construction Design & Build Technician Apprenticeship J ob Description The Heathrow Shared Apprenticeship Scheme is one of the UK's most exciting apprenticeship programmes. The scheme provides career changing opportunities for residents close to the airport. Construction design and build technicians undertake design and management task specialising in specific aspects of building design or particular building types, including: structural or civil engineering; mechanical, electrical and plumbing design; residential or commercial property; landscape design; digital engineering; planning, estimating and costing designs; building conservation; renovation; retrofit; sustainability and green design. The purpose of the occupation is to support multi-disciplinary teams to design and construct the built environment, ensuring projects meet the needs of clients and users, whilst delivering to the required levels of quality, safety, security, efficiency and environmental sustainability. Duties typically include: Collate, interpret and analyse all design and technical information. Select and apply appropriate materials, technologies and processes, to plan, analyse and undertake design and construction activities. Contribute to design projects and deliver appropriate and effective schematic and technical design solutions, by selecting, reviewing and evaluating various sources of information/data and technical information. Carry out and report on inspection activities related to compliance against design, contractual and technical aspects of the design and produce clearly written, technically accurate inspection reports. Demonstrate the application of quality and information management, and assurance systems and processes, for example ISO 19650, recognising the need for these, and their role in continuous improvement. Demonstrate compliance with environmental policies and legislation, practice sustainable principles, and evaluate how these impact on projects and assist in the achievement of net zero carbon emissions targets. Use analytical design and engineering analysis software as part of a BIM process and other techniques, to inform, develop or manage architectural and engineering solutions. The apprenticeship will develop the technical, interpersonal, and behavioural skills, knowledge and competence outcomes that are required for design technicians to work effectively within a range of working environments. K10 are a disability confident employer, who are proud to support apprentices in the workplace and at college. The K10 team being trained in assisting learners with varying levels of support and guidance. If you have any disabilities or require reasonable adjustments in the interview process, please let us know and we would be happy to accommodate. Typical Work Week 40 hours p/w with start time typically between 07:00 & 08:00 inclusive of paid 8 hours at college. Person Specification A 'can do' attitude - willing to get stuck in, take accountability for decisions and actions and who takes pride in their work A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving No two days are the same on the front line and not every day goes to plan, so you'll need to be quick on your feet to respond! Excellent communication and collaboration skills and enjoy working with multiple teams Ability to analyse and interpret information and effectively communicate this to different team members and audiences Ability to travel freely across our patch to visit different sites and travel to training days Curiosity to learn quickly in a reactive and dynamic working environment. Ability to work in all weather conditions to serve our customers and protect the environment Able to understand and follow health and safety protocols Qualifications required/desirable English and Maths at GCSE Grade 4 or above, or Functional Skills at Level 1 or above. Desired Requirements To have the passion and commitment in joining an apprenticeship that provides a direct path to gain hands on experience, specialised skills, and strong earning potential in a high-demand field, setting you on the road to a rewarding and financially stable career. The apprenticeship duration is 36 months. To start this apprenticeship, you'll need to be: living in England for the last 3 years and have right to work status not enrolled on any other courses 18+ due to site H&S rules To be eligible for the Heathrow Shared Apprenticeship Scheme, you must reside in one of the following regions: Hillingdon Hounslow Ealing Spelthorne Windsor & Maidenhead South Buckinghamshire Elmbridge Slough Runnymede Who We Are We are UK's largest construction-specific Flexi-Job Apprenticeship Agency. Founded in 2009, we are an award-winning social enterprise with a passion to convert potential. Our aim is to place our learners in sustainable employment on projects in their local area. To do this, we collaborate with government, referral organisations, local authorities, developers, contractors, and colleges, to deliver apprenticeship programmes specifically designed to upskill the future of construction.
Apr 14, 2026
Full time
Construction Design & Build Technician Apprenticeship J ob Description The Heathrow Shared Apprenticeship Scheme is one of the UK's most exciting apprenticeship programmes. The scheme provides career changing opportunities for residents close to the airport. Construction design and build technicians undertake design and management task specialising in specific aspects of building design or particular building types, including: structural or civil engineering; mechanical, electrical and plumbing design; residential or commercial property; landscape design; digital engineering; planning, estimating and costing designs; building conservation; renovation; retrofit; sustainability and green design. The purpose of the occupation is to support multi-disciplinary teams to design and construct the built environment, ensuring projects meet the needs of clients and users, whilst delivering to the required levels of quality, safety, security, efficiency and environmental sustainability. Duties typically include: Collate, interpret and analyse all design and technical information. Select and apply appropriate materials, technologies and processes, to plan, analyse and undertake design and construction activities. Contribute to design projects and deliver appropriate and effective schematic and technical design solutions, by selecting, reviewing and evaluating various sources of information/data and technical information. Carry out and report on inspection activities related to compliance against design, contractual and technical aspects of the design and produce clearly written, technically accurate inspection reports. Demonstrate the application of quality and information management, and assurance systems and processes, for example ISO 19650, recognising the need for these, and their role in continuous improvement. Demonstrate compliance with environmental policies and legislation, practice sustainable principles, and evaluate how these impact on projects and assist in the achievement of net zero carbon emissions targets. Use analytical design and engineering analysis software as part of a BIM process and other techniques, to inform, develop or manage architectural and engineering solutions. The apprenticeship will develop the technical, interpersonal, and behavioural skills, knowledge and competence outcomes that are required for design technicians to work effectively within a range of working environments. K10 are a disability confident employer, who are proud to support apprentices in the workplace and at college. The K10 team being trained in assisting learners with varying levels of support and guidance. If you have any disabilities or require reasonable adjustments in the interview process, please let us know and we would be happy to accommodate. Typical Work Week 40 hours p/w with start time typically between 07:00 & 08:00 inclusive of paid 8 hours at college. Person Specification A 'can do' attitude - willing to get stuck in, take accountability for decisions and actions and who takes pride in their work A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving No two days are the same on the front line and not every day goes to plan, so you'll need to be quick on your feet to respond! Excellent communication and collaboration skills and enjoy working with multiple teams Ability to analyse and interpret information and effectively communicate this to different team members and audiences Ability to travel freely across our patch to visit different sites and travel to training days Curiosity to learn quickly in a reactive and dynamic working environment. Ability to work in all weather conditions to serve our customers and protect the environment Able to understand and follow health and safety protocols Qualifications required/desirable English and Maths at GCSE Grade 4 or above, or Functional Skills at Level 1 or above. Desired Requirements To have the passion and commitment in joining an apprenticeship that provides a direct path to gain hands on experience, specialised skills, and strong earning potential in a high-demand field, setting you on the road to a rewarding and financially stable career. The apprenticeship duration is 36 months. To start this apprenticeship, you'll need to be: living in England for the last 3 years and have right to work status not enrolled on any other courses 18+ due to site H&S rules To be eligible for the Heathrow Shared Apprenticeship Scheme, you must reside in one of the following regions: Hillingdon Hounslow Ealing Spelthorne Windsor & Maidenhead South Buckinghamshire Elmbridge Slough Runnymede Who We Are We are UK's largest construction-specific Flexi-Job Apprenticeship Agency. Founded in 2009, we are an award-winning social enterprise with a passion to convert potential. Our aim is to place our learners in sustainable employment on projects in their local area. To do this, we collaborate with government, referral organisations, local authorities, developers, contractors, and colleges, to deliver apprenticeship programmes specifically designed to upskill the future of construction.
About us At Fenergo, we're not just building software-we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game. We're more than a global leader in AI-powered client lifecycle management-we're reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don't stop there. At Fenergo, we believe in a world where financial institutions aren't just compliant-they're confident. Where technology doesn't just meet regulations-it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We're tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that's building smart solutions, solving real problems, and shaping the future-together. The Role We are seeking a Director of Product Design to lead and evolve Fenergo's design function across our product portfolio. This is a senior role responsible for defining and driving a bold design vision, building a high performing team, and embedding user centric and workflow centric thinking across the organisation. You will play a critical role in reimagining both user experience and underlying workflows, simplifying complex financial processes into intuitive, scalable, and impactful B2B SaaS solutions. This includes working closely with clients and internal stakeholders to uncover pain points, challenge existing paradigms, and design future state experiences. You will partner closely with Product, Engineering, and Customer teams to shape product strategy, influence the roadmap, and deliver differentiated experiences for complex, data rich financial workflows. This is a unique opportunity to work on mission critical software used by leading global financial institutions and to redefine how users interact with compliance and regulatory platforms in a modern SaaS fintech. Key Responsibilities Define and execute a forward looking UX and workflow design vision aligned with Fenergo's product strategy and business goals Reimagine end to end user journeys and operational workflows to simplify complex financial crime, onboarding, and regulatory processes Partner with clients and customer facing teams to co create solutions, deeply understanding user needs, pain points, and real world constraints Lead, mentor, and scale a high performing product design team, fostering a culture of innovation, ownership, and excellence Establish and evolve design processes, standards, and best practices, with a focus on outcome driven and hypothesis led design Champion user centered and workflow centric design, ensuring insights and data directly shape product direction Collaborate closely with Product and Engineering leadership to align vision with feasible, scalable delivery Drive the development and adoption of a robust, scalable design system that supports consistency and speed across the platform Ensure cohesive, intuitive experiences across complex, configurable, enterprise grade SaaS products Act as a strategic partner at the executive level, advocating for design as a driver of business value and competitive advantage Measure and continuously improve design impact through user outcomes, workflow efficiency gains, and product metrics Requirements Proven experience in a senior design leadership role (Director or Head of Design level), with ownership of design vision and strategy Strong background in B2B SaaS product design within complex, workflow heavy or enterprise environments Demonstrated ability to simplify complex systems and reimagine user workflows, not just interfaces Experience working directly with customers or end users to shape product direction and validated design decisions Track record of building and scaling high performing design teams and design functions Deep expertise in UX, product design, service design, and design systems Strong strategic thinking with the ability to translate vision into tangible product outcomes Experience working cross functionally with Product and Engineering in agile environments Excellent communication and stakeholder management skills, with the ability to influence at executive level Nice to Have Experience in financial services, fintech, or regulatory technology (RegTech) Familiarity with compliance driven, operational, or workflow intensive platforms Experience designing for data rich, highly configurable, or rules driven systems Exposure to service design, journey mapping, or operational transformation initiatives Experience incorporating AI/automation into user experiences, particularly in complex decisioning environments Our promise to you We are striving to become global leaders across all of the categories we operate in and as part of that we are a high performing highly collaborative team that works cross functionally to accommodate our client's needs. Collaboration: Working together to achieve our best Outcomes: Drive Success in every engagement Respect: A collective feeling of inclusion and belonging Excellence: Continuously raising the bar What's in it for you Health insurance 25 days annual leave plus, 3 company days Work From Home set up allowance Exposure to our local wide partner community Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more Extensive training programs, through 'Fenergo University' where you will be certified in all of the Fenergo products Opportunity to work on a cutting edge Fintech Product, using the latest tools and technologies harnessing AI Defined training and role tracking to allow you to see and assess your own career development and progress Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
Apr 14, 2026
Full time
About us At Fenergo, we're not just building software-we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game. We're more than a global leader in AI-powered client lifecycle management-we're reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don't stop there. At Fenergo, we believe in a world where financial institutions aren't just compliant-they're confident. Where technology doesn't just meet regulations-it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We're tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that's building smart solutions, solving real problems, and shaping the future-together. The Role We are seeking a Director of Product Design to lead and evolve Fenergo's design function across our product portfolio. This is a senior role responsible for defining and driving a bold design vision, building a high performing team, and embedding user centric and workflow centric thinking across the organisation. You will play a critical role in reimagining both user experience and underlying workflows, simplifying complex financial processes into intuitive, scalable, and impactful B2B SaaS solutions. This includes working closely with clients and internal stakeholders to uncover pain points, challenge existing paradigms, and design future state experiences. You will partner closely with Product, Engineering, and Customer teams to shape product strategy, influence the roadmap, and deliver differentiated experiences for complex, data rich financial workflows. This is a unique opportunity to work on mission critical software used by leading global financial institutions and to redefine how users interact with compliance and regulatory platforms in a modern SaaS fintech. Key Responsibilities Define and execute a forward looking UX and workflow design vision aligned with Fenergo's product strategy and business goals Reimagine end to end user journeys and operational workflows to simplify complex financial crime, onboarding, and regulatory processes Partner with clients and customer facing teams to co create solutions, deeply understanding user needs, pain points, and real world constraints Lead, mentor, and scale a high performing product design team, fostering a culture of innovation, ownership, and excellence Establish and evolve design processes, standards, and best practices, with a focus on outcome driven and hypothesis led design Champion user centered and workflow centric design, ensuring insights and data directly shape product direction Collaborate closely with Product and Engineering leadership to align vision with feasible, scalable delivery Drive the development and adoption of a robust, scalable design system that supports consistency and speed across the platform Ensure cohesive, intuitive experiences across complex, configurable, enterprise grade SaaS products Act as a strategic partner at the executive level, advocating for design as a driver of business value and competitive advantage Measure and continuously improve design impact through user outcomes, workflow efficiency gains, and product metrics Requirements Proven experience in a senior design leadership role (Director or Head of Design level), with ownership of design vision and strategy Strong background in B2B SaaS product design within complex, workflow heavy or enterprise environments Demonstrated ability to simplify complex systems and reimagine user workflows, not just interfaces Experience working directly with customers or end users to shape product direction and validated design decisions Track record of building and scaling high performing design teams and design functions Deep expertise in UX, product design, service design, and design systems Strong strategic thinking with the ability to translate vision into tangible product outcomes Experience working cross functionally with Product and Engineering in agile environments Excellent communication and stakeholder management skills, with the ability to influence at executive level Nice to Have Experience in financial services, fintech, or regulatory technology (RegTech) Familiarity with compliance driven, operational, or workflow intensive platforms Experience designing for data rich, highly configurable, or rules driven systems Exposure to service design, journey mapping, or operational transformation initiatives Experience incorporating AI/automation into user experiences, particularly in complex decisioning environments Our promise to you We are striving to become global leaders across all of the categories we operate in and as part of that we are a high performing highly collaborative team that works cross functionally to accommodate our client's needs. Collaboration: Working together to achieve our best Outcomes: Drive Success in every engagement Respect: A collective feeling of inclusion and belonging Excellence: Continuously raising the bar What's in it for you Health insurance 25 days annual leave plus, 3 company days Work From Home set up allowance Exposure to our local wide partner community Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more Extensive training programs, through 'Fenergo University' where you will be certified in all of the Fenergo products Opportunity to work on a cutting edge Fintech Product, using the latest tools and technologies harnessing AI Defined training and role tracking to allow you to see and assess your own career development and progress Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
In-house legal teams are under more pressure than ever, often trapped in a constant flow of requests, redlines, reviews, and urgent internal demands. The UK's leading legal AI firm is tackling this head-on. Its platform acts as the operational hub for modern legal departments, streamlining everything from intake and Q&A to drafting, research, and contract iteration. The mission: transform legal from a bottleneck into a strategic, high-velocity function. We're hiring an Enterprise Account Executive to drive new revenue across complex, high-value accounts. You'll manage strategic sales cycles end-to-end, engaging with senior stakeholders across Legal, Ops, IT, and Procurement. You should be comfortable navigating long, multi-threaded enterprise motions, building consensus across diverse teams, and articulating commercial value with clarity and credibility. You'll also partner closely with SDRs, Marketing, and Product as we refine our go-to-market engine. This is hybrid position based their Edinburgh office 3 days per week. Key Responsibilities Manage full-cycle sales for upper mid-market and enterprise prospects, typically over 6-9 months Build deep, multi-stakeholder relationships across legal and operational leadership Lead investigative discovery, craft compelling ROI narratives, and run structured proof-of-value programs Deliver high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Requirements 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups A history of exceeding quota at ACVs £120k+ / $150k+ Expertise in value-led, consultative selling and strong executive communication Ability to orchestrate alignment across Legal, IT, Procurement, and Finance High levels of curiosity, discipline, and resilience in fast-moving environments Strong organisational instincts, supported by clean, metrics-focused pipeline habits Benefits Competitive OTE: 50/50 split £80k base / £160k OTE + Accelerators Equity: Meaningful ownership in a rapidly scaling business Hybrid Working: Minimum three days per week in the Edinburgh office Career Path: Progression routes into Strategic AE or Sales Leadership
Apr 14, 2026
Full time
In-house legal teams are under more pressure than ever, often trapped in a constant flow of requests, redlines, reviews, and urgent internal demands. The UK's leading legal AI firm is tackling this head-on. Its platform acts as the operational hub for modern legal departments, streamlining everything from intake and Q&A to drafting, research, and contract iteration. The mission: transform legal from a bottleneck into a strategic, high-velocity function. We're hiring an Enterprise Account Executive to drive new revenue across complex, high-value accounts. You'll manage strategic sales cycles end-to-end, engaging with senior stakeholders across Legal, Ops, IT, and Procurement. You should be comfortable navigating long, multi-threaded enterprise motions, building consensus across diverse teams, and articulating commercial value with clarity and credibility. You'll also partner closely with SDRs, Marketing, and Product as we refine our go-to-market engine. This is hybrid position based their Edinburgh office 3 days per week. Key Responsibilities Manage full-cycle sales for upper mid-market and enterprise prospects, typically over 6-9 months Build deep, multi-stakeholder relationships across legal and operational leadership Lead investigative discovery, craft compelling ROI narratives, and run structured proof-of-value programs Deliver high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Requirements 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups A history of exceeding quota at ACVs £120k+ / $150k+ Expertise in value-led, consultative selling and strong executive communication Ability to orchestrate alignment across Legal, IT, Procurement, and Finance High levels of curiosity, discipline, and resilience in fast-moving environments Strong organisational instincts, supported by clean, metrics-focused pipeline habits Benefits Competitive OTE: 50/50 split £80k base / £160k OTE + Accelerators Equity: Meaningful ownership in a rapidly scaling business Hybrid Working: Minimum three days per week in the Edinburgh office Career Path: Progression routes into Strategic AE or Sales Leadership
In-house legal teams are under more pressure than ever, often trapped in a constant flow of requests, redlines, reviews, and urgent internal demands. The UK's leading legal AI firm is tackling this head-on. Its platform acts as the operational hub for modern legal departments, streamlining everything from intake and Q&A to drafting, research, and contract iteration. The mission: transform legal from a bottleneck into a strategic, high-velocity function. We're hiring an Enterprise Account Executive to drive new revenue across complex, high-value accounts. You'll manage strategic sales cycles end-to-end, engaging with senior stakeholders across Legal, Ops, IT, and Procurement. You should be comfortable navigating long, multi-threaded enterprise motions, building consensus across diverse teams, and articulating commercial value with clarity and credibility. You'll also partner closely with SDRs, Marketing, and Product as we refine our go-to-market engine. Key Responsibilities Manage full-cycle sales for upper mid-market and enterprise prospects, typically over 6-9 months Build deep, multi-stakeholder relationships across legal and operational leadership Lead investigative discovery, craft compelling ROI narratives, and run structured proof-of-value programs Deliver high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Requirements 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups A history of exceeding quota at ACVs £120k+ / $150k+ Expertise in value-led, consultative selling and strong executive communication Ability to orchestrate alignment across Legal, IT, Procurement, and Finance High levels of curiosity, discipline, and resilience in fast-moving environments Strong organisational instincts, supported by clean, metrics-focused pipeline habits Benefits Competitive OTE: 50/50 split £80k base / £160k OTE + Accelerators Equity: Meaningful ownership in a rapidly scaling business Hybrid Working: Minimum three days per week in the Edinburgh office Career Path: Progression routes into Strategic AE or Sales Leadership
Apr 14, 2026
Full time
In-house legal teams are under more pressure than ever, often trapped in a constant flow of requests, redlines, reviews, and urgent internal demands. The UK's leading legal AI firm is tackling this head-on. Its platform acts as the operational hub for modern legal departments, streamlining everything from intake and Q&A to drafting, research, and contract iteration. The mission: transform legal from a bottleneck into a strategic, high-velocity function. We're hiring an Enterprise Account Executive to drive new revenue across complex, high-value accounts. You'll manage strategic sales cycles end-to-end, engaging with senior stakeholders across Legal, Ops, IT, and Procurement. You should be comfortable navigating long, multi-threaded enterprise motions, building consensus across diverse teams, and articulating commercial value with clarity and credibility. You'll also partner closely with SDRs, Marketing, and Product as we refine our go-to-market engine. Key Responsibilities Manage full-cycle sales for upper mid-market and enterprise prospects, typically over 6-9 months Build deep, multi-stakeholder relationships across legal and operational leadership Lead investigative discovery, craft compelling ROI narratives, and run structured proof-of-value programs Deliver high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Requirements 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups A history of exceeding quota at ACVs £120k+ / $150k+ Expertise in value-led, consultative selling and strong executive communication Ability to orchestrate alignment across Legal, IT, Procurement, and Finance High levels of curiosity, discipline, and resilience in fast-moving environments Strong organisational instincts, supported by clean, metrics-focused pipeline habits Benefits Competitive OTE: 50/50 split £80k base / £160k OTE + Accelerators Equity: Meaningful ownership in a rapidly scaling business Hybrid Working: Minimum three days per week in the Edinburgh office Career Path: Progression routes into Strategic AE or Sales Leadership
Because we strive to put people first. Culture, our way. Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Do as a Technology Business Partner - Global Business Services As Primark continues to strengthen and scale its Global Business Services (GBS) operations, the Technology Business Partner GBS will play a pivotal role in bridging Primark's global technology teams with GBS operations; Primark GBS Team and GBS Partner's Mumbai service centre. In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Single Technology Contact for GBS (Primark & Partner) Act as the central point of contact for all technology-related matters impacting GBS, ensuring consistent ways of working, effective collaboration, and smooth delivery of technology services and changes across global and Mumbai-based operations. Relationship & Stakeholder Management Build strong, trust-driven relationships with GBS teams, business leaders, and global technology stakeholders; represent Technology in operational reviews, planning forums, and governance discussions to align GBS needs with Primark's technology strategy and standards. GBS Technology Enablement Lead and support the onboarding and technology enablement of GBS capabilities-including new services, processes, and teams-ensuring access to appropriate Technology systems, tools, support models, and documentation while bridging communication between GBS and central Technology teams. Issue, Risk & Dependency Management Own end-to-end coordination of technology issues impacting GBS by working with Infrastructure, Applications, Security, Support teams, and third parties; track and elevate risks, dependencies, and service-impacting issues to ensure timely resolution aligned with governance and SLAs. Project & Change Delivery Oversight Partner with PMO and delivery teams to manage Technology projects and changes across applications, reporting, automation, data, and infrastructure; ensure GBS requirements are embedded in scope, planning, testing, deployment, and operational readiness for go live transitions. Continuous Improvement, Governance & Strategic Reporting Identify opportunities for process improvement and service maturity; support adherence to Technology controls, security policies, and data protection requirements; contribute to the GBS technology roadmap while providing regular updates to senior stakeholders on performance, risks, and progress. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Technology Partnership & Global Experience Proven background in Technology Business Partnering, Technology Relationship Management, or Technology Service Delivery within a global organisation, with experience supporting Shared Services or Global Business Services (GBS) environments. Technology & Service Management Expertise Strong understanding of enterprise and operational technology landscapes-including applications, infrastructure, reporting, and service management-along with exposure to ITIL, Agile, or other structured delivery methodologies. Cross Functional & Supplier Management Demonstrated ability to manage cross-functional teams and third party suppliers, including experience working with or supporting offshore service centres, particularly in India, and familiarity with multi geography operating models. Stakeholder Engagement & Communication Excellent communication, influencing, and stakeholder management skills, with the ability to engage effectively at all organisational levels and work within multicultural, globally distributed teams. Autonomy, Problem Solving & Decision Making Strong analytical, problem-solving, and decision making skills, with the ability to work autonomously, manage competing priorities, and deliver outcomes in a fast paced environment. Enterprise Platform Knowledge Working knowledge of key enterprise platforms such as Oracle Retail, Microsoft technologies, ServiceNow, or similar large-scale business systems. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-6922
Apr 13, 2026
Full time
Because we strive to put people first. Culture, our way. Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Do as a Technology Business Partner - Global Business Services As Primark continues to strengthen and scale its Global Business Services (GBS) operations, the Technology Business Partner GBS will play a pivotal role in bridging Primark's global technology teams with GBS operations; Primark GBS Team and GBS Partner's Mumbai service centre. In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Single Technology Contact for GBS (Primark & Partner) Act as the central point of contact for all technology-related matters impacting GBS, ensuring consistent ways of working, effective collaboration, and smooth delivery of technology services and changes across global and Mumbai-based operations. Relationship & Stakeholder Management Build strong, trust-driven relationships with GBS teams, business leaders, and global technology stakeholders; represent Technology in operational reviews, planning forums, and governance discussions to align GBS needs with Primark's technology strategy and standards. GBS Technology Enablement Lead and support the onboarding and technology enablement of GBS capabilities-including new services, processes, and teams-ensuring access to appropriate Technology systems, tools, support models, and documentation while bridging communication between GBS and central Technology teams. Issue, Risk & Dependency Management Own end-to-end coordination of technology issues impacting GBS by working with Infrastructure, Applications, Security, Support teams, and third parties; track and elevate risks, dependencies, and service-impacting issues to ensure timely resolution aligned with governance and SLAs. Project & Change Delivery Oversight Partner with PMO and delivery teams to manage Technology projects and changes across applications, reporting, automation, data, and infrastructure; ensure GBS requirements are embedded in scope, planning, testing, deployment, and operational readiness for go live transitions. Continuous Improvement, Governance & Strategic Reporting Identify opportunities for process improvement and service maturity; support adherence to Technology controls, security policies, and data protection requirements; contribute to the GBS technology roadmap while providing regular updates to senior stakeholders on performance, risks, and progress. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Technology Partnership & Global Experience Proven background in Technology Business Partnering, Technology Relationship Management, or Technology Service Delivery within a global organisation, with experience supporting Shared Services or Global Business Services (GBS) environments. Technology & Service Management Expertise Strong understanding of enterprise and operational technology landscapes-including applications, infrastructure, reporting, and service management-along with exposure to ITIL, Agile, or other structured delivery methodologies. Cross Functional & Supplier Management Demonstrated ability to manage cross-functional teams and third party suppliers, including experience working with or supporting offshore service centres, particularly in India, and familiarity with multi geography operating models. Stakeholder Engagement & Communication Excellent communication, influencing, and stakeholder management skills, with the ability to engage effectively at all organisational levels and work within multicultural, globally distributed teams. Autonomy, Problem Solving & Decision Making Strong analytical, problem-solving, and decision making skills, with the ability to work autonomously, manage competing priorities, and deliver outcomes in a fast paced environment. Enterprise Platform Knowledge Working knowledge of key enterprise platforms such as Oracle Retail, Microsoft technologies, ServiceNow, or similar large-scale business systems. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-6922
Financial Crime Product Manager We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. As a Financial Crime Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages. Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world Job responsibilities: Define and own the product roadmap for financial crime including AML, KYC, sanctions screening, risk scoring and transaction monitoring systems Collaborate closely with Financial Crime Compliance and other key stakeholders to define Product solutions that satisfy all applicable regulatory and internal policy requirements Maintain a working understanding of financial crime regulations, regulatory guidance, and industry best practices across and serve as a financial crime SME within the Product team Provide regular updates to senior leadership on key financial crimes programmes and emerging Product-related risks and/or issues Work closely with compliance and legal teams to address regulatory examinations, audits, and remediation efforts Define and monitor key financial product metrics, taking follow-up action and escalating where necessary Continuously identify and deliver improvements to the overall AML/KYC control environment Work closely with KYC Operations teams to ensure they have the Product functionality they need to be effective and early visibility of upcoming changes Partner with global teams to ensure consistent implementation of financial crime controls across jurisdictions Build and maintain strong relationships with compliance, legal, operations, technology, and other key stakeholders across multiple lines of business Attend key governance committees to ensure appropriate oversight and get decisions made Lead cross-functional teams through the full product lifecycle from ideation through deployment Required qualifications, capabilities and skills: 5+ years of experience in product management 3+ years of experience in a financial crime role in the financial services sector Familiarity with a mature AML/KYC control environment and key concepts such as customer due diligence, screening, ID&V, risk scoring and periodic reviews. Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Outstanding communication and presentation skills, including senior and technical audiences Ability to influence senior stakeholders and drive consensus among diverse groups Leadership qualities including ability to motivate teams and navigate ambiguity Preferred qualifications, capabilities and skills Demonstrated experience managing complex, enterprise-scale technology implementations Prior experience with financial crime technology platforms (transaction monitoring, sanctions screening, case management systems, or KYC utilities) Demonstrated prior experience working in a highly matrixed, complex organization Understanding of the digital wealth management landscape in the UK
Apr 13, 2026
Full time
Financial Crime Product Manager We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. As a Financial Crime Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages. Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world Job responsibilities: Define and own the product roadmap for financial crime including AML, KYC, sanctions screening, risk scoring and transaction monitoring systems Collaborate closely with Financial Crime Compliance and other key stakeholders to define Product solutions that satisfy all applicable regulatory and internal policy requirements Maintain a working understanding of financial crime regulations, regulatory guidance, and industry best practices across and serve as a financial crime SME within the Product team Provide regular updates to senior leadership on key financial crimes programmes and emerging Product-related risks and/or issues Work closely with compliance and legal teams to address regulatory examinations, audits, and remediation efforts Define and monitor key financial product metrics, taking follow-up action and escalating where necessary Continuously identify and deliver improvements to the overall AML/KYC control environment Work closely with KYC Operations teams to ensure they have the Product functionality they need to be effective and early visibility of upcoming changes Partner with global teams to ensure consistent implementation of financial crime controls across jurisdictions Build and maintain strong relationships with compliance, legal, operations, technology, and other key stakeholders across multiple lines of business Attend key governance committees to ensure appropriate oversight and get decisions made Lead cross-functional teams through the full product lifecycle from ideation through deployment Required qualifications, capabilities and skills: 5+ years of experience in product management 3+ years of experience in a financial crime role in the financial services sector Familiarity with a mature AML/KYC control environment and key concepts such as customer due diligence, screening, ID&V, risk scoring and periodic reviews. Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Outstanding communication and presentation skills, including senior and technical audiences Ability to influence senior stakeholders and drive consensus among diverse groups Leadership qualities including ability to motivate teams and navigate ambiguity Preferred qualifications, capabilities and skills Demonstrated experience managing complex, enterprise-scale technology implementations Prior experience with financial crime technology platforms (transaction monitoring, sanctions screening, case management systems, or KYC utilities) Demonstrated prior experience working in a highly matrixed, complex organization Understanding of the digital wealth management landscape in the UK
As an Account Executive, you will be responsible for finding and maintaining the relationship with key customers and ensuring their technology requirements are met. Our Account Executives are the face of Bechtle, the people our customers go to for advice and guidance and consistently deliver excellent levels of service. Job Role Responsibilities Treat as your own business Prospecting - cold calling, emailing, LinkedIn activity, thinking outside the box Data provided - whole of the UK Characteristics - rapport building, think on your feet, ambitious, self-motivated, organised, Authentic Growing team in London with backing of a large, strong global organisation. Responsible for building own pipeline & customer base No experience needed - all training provided Job Requirements Self-motivated with a positive attitude Excellent communication and organisational skills and a team-oriented mindset University degree or good A-Levels preferred but not essential Ability to work in a dynamic environment where hard work and fun are the key ingredients Ability to work as part of a team and display teamwork. What we offer Starting Salary of £25k with potential to earn £100k . OTE increase year on year Potential to earn 6 figures within 5 years Potential promotion and £3k salary increase within 3 months. Location - Chippenham Culture - Social events, Supportive, Fun, Hard working Perks - Incentives (holidays, vouchers, lunches, spot prizes Top of the range technology in office and for home working (laptops, screens, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent Progression Plan - training & mentor programme. Develop an enterprise sales/management career Experience Account management experience is beneficial but not essential. Reports to: Head of New Business & Sales Director
Apr 13, 2026
Full time
As an Account Executive, you will be responsible for finding and maintaining the relationship with key customers and ensuring their technology requirements are met. Our Account Executives are the face of Bechtle, the people our customers go to for advice and guidance and consistently deliver excellent levels of service. Job Role Responsibilities Treat as your own business Prospecting - cold calling, emailing, LinkedIn activity, thinking outside the box Data provided - whole of the UK Characteristics - rapport building, think on your feet, ambitious, self-motivated, organised, Authentic Growing team in London with backing of a large, strong global organisation. Responsible for building own pipeline & customer base No experience needed - all training provided Job Requirements Self-motivated with a positive attitude Excellent communication and organisational skills and a team-oriented mindset University degree or good A-Levels preferred but not essential Ability to work in a dynamic environment where hard work and fun are the key ingredients Ability to work as part of a team and display teamwork. What we offer Starting Salary of £25k with potential to earn £100k . OTE increase year on year Potential to earn 6 figures within 5 years Potential promotion and £3k salary increase within 3 months. Location - Chippenham Culture - Social events, Supportive, Fun, Hard working Perks - Incentives (holidays, vouchers, lunches, spot prizes Top of the range technology in office and for home working (laptops, screens, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent Progression Plan - training & mentor programme. Develop an enterprise sales/management career Experience Account management experience is beneficial but not essential. Reports to: Head of New Business & Sales Director
Maidenhead, United Kingdom Posted on 02/04/2026 Join our esteemed client, a top 20 firm of Chartered Accountants in Maidenhead, represented by TPF Recruitment.With a network of offices across the UK, this dynamic practice can offer an extensive array of financial and strategic services, empowering clients to achieve sustainable growth and long-term success. Moreover, their global reach enables them to deliver unparalleled insights and expertise to clients worldwide, and the partner of choice for enterprises across the globe. Our client are currently seeking a dynamic addition to their Maidenhead Tax team! If you're a driven Corporate Tax Manager or Assistant Manager with a passion for service excellence, this role presents an exciting opportunity for advancement. As the Corporate Tax Manager, you will engage with a diverse portfolio of clients primarily within the OMB sector, delivering a blend of advisory and compliance services. Your primary responsibilities will include providing tax compliance and advisory services, collaborating with the Tax Partner to maximize fee income and cultivate new client relationships. You'll oversee the tax compliance function and staff, ensuring efficient production and maintaining high-quality standards. Key Responsibilities: Contribute to tax strategy implementation Identify opportunities for client engagement and new business development Manage client portfolios, delivering tax advisory services to optimize revenue streams Oversee the production of corporate tax computations Supervise and review team work to ensure timely completion within budget constraints Address tax queries from Partners & Directors Conduct consultancy and advisory projects Facilitate communication between Partners, tax, and audit departments Represent the firm in client meetings and presentations Foster team development through coaching and mentoring Requirements CTA, ACA qualified (or equivalent) with a minimum of 3 years PQE Extensive technical tax knowledge with experience in corporate tax Demonstrated track record in compliance and advisory services Proficiency in Excel, Tax Software, and Word Strong communication and client relationship management skills Effective people management abilities with a focus on development Excellent organizational, problem-solving, and decision-making skills Ability to adapt to change and perform well under pressure Salary circa £55,000 - £65,000 depending on experience and qualification status Genuine Work-Life Balance Enhanced Succession Planning Program Car Lease Scheme Hybrid working scheme and flexible working hours We're keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family, or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
Apr 13, 2026
Full time
Maidenhead, United Kingdom Posted on 02/04/2026 Join our esteemed client, a top 20 firm of Chartered Accountants in Maidenhead, represented by TPF Recruitment.With a network of offices across the UK, this dynamic practice can offer an extensive array of financial and strategic services, empowering clients to achieve sustainable growth and long-term success. Moreover, their global reach enables them to deliver unparalleled insights and expertise to clients worldwide, and the partner of choice for enterprises across the globe. Our client are currently seeking a dynamic addition to their Maidenhead Tax team! If you're a driven Corporate Tax Manager or Assistant Manager with a passion for service excellence, this role presents an exciting opportunity for advancement. As the Corporate Tax Manager, you will engage with a diverse portfolio of clients primarily within the OMB sector, delivering a blend of advisory and compliance services. Your primary responsibilities will include providing tax compliance and advisory services, collaborating with the Tax Partner to maximize fee income and cultivate new client relationships. You'll oversee the tax compliance function and staff, ensuring efficient production and maintaining high-quality standards. Key Responsibilities: Contribute to tax strategy implementation Identify opportunities for client engagement and new business development Manage client portfolios, delivering tax advisory services to optimize revenue streams Oversee the production of corporate tax computations Supervise and review team work to ensure timely completion within budget constraints Address tax queries from Partners & Directors Conduct consultancy and advisory projects Facilitate communication between Partners, tax, and audit departments Represent the firm in client meetings and presentations Foster team development through coaching and mentoring Requirements CTA, ACA qualified (or equivalent) with a minimum of 3 years PQE Extensive technical tax knowledge with experience in corporate tax Demonstrated track record in compliance and advisory services Proficiency in Excel, Tax Software, and Word Strong communication and client relationship management skills Effective people management abilities with a focus on development Excellent organizational, problem-solving, and decision-making skills Ability to adapt to change and perform well under pressure Salary circa £55,000 - £65,000 depending on experience and qualification status Genuine Work-Life Balance Enhanced Succession Planning Program Car Lease Scheme Hybrid working scheme and flexible working hours We're keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family, or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose. Could that be you? Your mission As a Senior Sales Engineer you will play a key role in driving customer engagements and shaping the future of automation testing solutions. Your mission is to help businesses realize the potential of test automation by leading strategic conversations, showcasing the value of our testing solutions, and managing proof-of-concept (POC) initiatives. With deep expertise in the testing domain, you will act as a trusted advisor to customers and ensure that our solutions deliver measurable value to their operations. What you'll do at UiPath Lead strategic customer engagements, deeply understanding their challenges, and designing tailored automation testing solutions. Drive value-based discussions, aligning our solutions with customer objectives and showcasing their impact on business outcomes. Take ownership of end-to-end POC initiatives, including planning, execution, and delivery, ensuring they address customer-specific technical and business needs. Act as a trusted advisor to customers, guiding them on testing strategies, best practices, and architectural decisions. Conduct in-depth technical product demonstrations, emphasizing advanced capabilities, competitive differentiation, and value propositions. Collaborate with internal teams, including sales, product, and engineering, to deliver comprehensive solutions aligned with customer goals. Mentor junior team members and share knowledge to foster technical excellence within the team. Drive adoption of the testing solution across the customer organization, ensuring alignment with their workflows and objectives. What you'll bring to the team 8-10 years of experience in the testing domain, with significant exposure to roles such as Test Architect or Senior Automation Engineer. Deep knowledge of testing methodologies, tools, and frameworks, with expertise in platforms like Selenium, Tricentis, Appium, or similar. Strong technical acumen, including designing and implementing test architectures, frameworks, and automation strategies. Experience in engaging with enterprise clients, managing complex technical discussions, and addressing architectural challenges. Proven ability to lead POC initiatives, ensuring alignment with customer needs and delivering measurable outcomes. Exceptional communication and presentation skills, with the ability to articulate technical solutions to diverse audiences. A proactive, solution-oriented mindset with a track record of driving customer success. Nice to Have: Working knowledge or exposure to UiPath Hands-on experience with CI/CD pipelines and integration of test automation frameworks. Experience in mentoring and coaching teams on testing best practices and tools. Exposure to enterprise environments, managing large-scale testing projects or initiatives. Hands-on experience with additional RPA tools or cognitive automation technologies. Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Apr 13, 2026
Full time
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose. Could that be you? Your mission As a Senior Sales Engineer you will play a key role in driving customer engagements and shaping the future of automation testing solutions. Your mission is to help businesses realize the potential of test automation by leading strategic conversations, showcasing the value of our testing solutions, and managing proof-of-concept (POC) initiatives. With deep expertise in the testing domain, you will act as a trusted advisor to customers and ensure that our solutions deliver measurable value to their operations. What you'll do at UiPath Lead strategic customer engagements, deeply understanding their challenges, and designing tailored automation testing solutions. Drive value-based discussions, aligning our solutions with customer objectives and showcasing their impact on business outcomes. Take ownership of end-to-end POC initiatives, including planning, execution, and delivery, ensuring they address customer-specific technical and business needs. Act as a trusted advisor to customers, guiding them on testing strategies, best practices, and architectural decisions. Conduct in-depth technical product demonstrations, emphasizing advanced capabilities, competitive differentiation, and value propositions. Collaborate with internal teams, including sales, product, and engineering, to deliver comprehensive solutions aligned with customer goals. Mentor junior team members and share knowledge to foster technical excellence within the team. Drive adoption of the testing solution across the customer organization, ensuring alignment with their workflows and objectives. What you'll bring to the team 8-10 years of experience in the testing domain, with significant exposure to roles such as Test Architect or Senior Automation Engineer. Deep knowledge of testing methodologies, tools, and frameworks, with expertise in platforms like Selenium, Tricentis, Appium, or similar. Strong technical acumen, including designing and implementing test architectures, frameworks, and automation strategies. Experience in engaging with enterprise clients, managing complex technical discussions, and addressing architectural challenges. Proven ability to lead POC initiatives, ensuring alignment with customer needs and delivering measurable outcomes. Exceptional communication and presentation skills, with the ability to articulate technical solutions to diverse audiences. A proactive, solution-oriented mindset with a track record of driving customer success. Nice to Have: Working knowledge or exposure to UiPath Hands-on experience with CI/CD pipelines and integration of test automation frameworks. Experience in mentoring and coaching teams on testing best practices and tools. Exposure to enterprise environments, managing large-scale testing projects or initiatives. Hands-on experience with additional RPA tools or cognitive automation technologies. Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
About Lorikeet Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what's next: providing personalized concierge services to their customers. To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail. We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We've raised over USD 50m from leading VCs and angel investors, including QED, Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO). Our global customers include: The largest telehealth company in Australia, The largest bank for teens in the US, One of the largest NFT marketplaces by trading volume, The leading virtual specialty care platform in the US, One of the largest flexible rent payment platforms in the US, One of the largest Web3 gaming companies and a handful of other enterprise customers with over 1 million support tickets a year. What's unique about this opportunity? Warm, mature, flexible culture. Low ego, high trust team. No tolerance for "talented jerks". We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We're committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials. High pay, high expectations, high performance. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team gets the same monthly updates we send to our investors because they're investors and owners too. No nonsense recruitment process. The process is: 1) informal chats with Robbie and JJ to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. There's no better way for each of us to figure out if we like working together than to work together! We're an AI-native start-up that will give you the skills you need for the next decade. Every employee uses AI in their day to day (our current favourite us Claude Code). You'll learn the skills you need to thrive in the next era of work. About the role and you This is an opportunity to be an early member of Lorikeet's Agent Implementation team, where you'll play a crucial role in building the strategic foundation of our post sales organization. As an early leader, you'll help design and implement the operational frameworks, playbooks, and methodologies that will scale our customer success function while directly influencing how our enterprise subscribers successfully adopt AI across their organizations. You'll serve as both a strategic advisor to enterprise customers and an organizational builder internally-establishing the processes, tools, and team structures that will enable Lorikeet to deliver exceptional AI implementations at scale. This role combines hands on customer engagement with the strategic thinking required to build a world class post sales motion. You don't need to be a technical expert, but you should be comfortable working with technology and AI, learning new tools, and thinking through complex problems while simultaneously designing repeatable systems. This is a unique opportunity to develop expertise in AI and automation while building the organizational capabilities that will define how companies adopt transformative AI solutions. You'll play a pivotal role in establishing Lorikeet's post sales strategy, creating the blueprint for how we help customers unlock possibilities beyond traditional customer support. For the right candidate, this means the opportunity to shape an entire function while growing into a senior leadership position. What you'll do Act as a trusted AI advisor to enterprise customers, translating complex AI capabilities into clear business value and ROI for C suite executives Design and implement scalable post sales processes, from onboarding frameworks to success metrics, that will support our growth from dozens to hundreds of enterprise customers Lead multiple AI agent launches simultaneously - breaking down ambiguous challenges into phased roadmaps with measurable milestones while documenting best practices for future implementations Build and refine our implementation methodology, creating playbooks and frameworks that enable consistent, high quality customer outcomes Influence how our subscribers approach AI transformation by developing change management strategies and adoption frameworks tailored to their organizational needs Present confidently to senior stakeholders, handle objections diplomatically, and build consensus across competing priorities Architect solutions that connect Lorikeet's AI to specific business outcomes by deeply understanding customer operations, then codify these patterns into repeatable strategies Bridge business and technology - rapidly learn AI/ML concepts to credibly advise customers while partnering with engineering Identify expansion opportunities beyond traditional support by spotting where AI can transform operations, then build the processes to systematically capture these opportunities Influence product strategy by surfacing implementation insights and customer needs to our product team, while building feedback loops that ensure continuous improvement Solve complex integration challenges with strategic thinking about the customer's entire business ecosystem Use AI tools like Claude Code to make your work more productive and deliver value to our subscribers The right candidate We're looking for a business savvy problem solver and natural builder to join our London based team. This role is perfect for someone who is: Curious about AI and eager to learn how it can transform customer interactions Excited to develop technical skills related to AI agents and comfortable working with technology (even if you don't have formal technical training) Motivated by building lasting impact through both customer success and organizational development in an early stage, fast moving startup Energized by creating structure from ambiguity and establishing processes that scale Passionate about driving change and helping organizations navigate AI transformation We need someone who enjoys diving into customer challenges while simultaneously thinking about how to build systems that enable others to solve similar challenges. You'll be figuring out how to configure and optimize AI tools, thinking creatively about new ways to help businesses, and designing the organizational capabilities to deliver these solutions at scale. As an early team member of our post sales organization, you'll have significant agency to shape not just individual implementations, but our entire approach to customer success and how our subscribers build their AI strategies. You might be a fit if you: Have 2 7 years of experience in a client facing role such as management consulting, product management, or a related field, with demonstrated experience in process design or organizational building Are a strong project leader - organized, proactive, and comfortable taking ownership of both customer outcomes and internal initiatives Have experience building and managing relationships with customers or external stakeholders, ideally with exposure to executive level engagement Have a track record of creating scalable processes or frameworks in ambiguous environments Have experience with or interest in change management and helping organizations adopt new technologies Are an excellent communicator - able to explain technical concepts in a simple, clear way and document complex processes for others to follow Enjoy problem solving and finding creative solutions to challenges, both tactical and strategic Are excited about AI and already experimenting with it (e.g., using ChatGPT, trying AI tools, or learning how AI can be applied in business) Have a technical curiosity and enjoy learning new tools, even if you don't have a formal technical background Demonstrate strategic thinking and the ability to balance immediate customer needs with long term organizational goals
Apr 13, 2026
Full time
About Lorikeet Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what's next: providing personalized concierge services to their customers. To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail. We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We've raised over USD 50m from leading VCs and angel investors, including QED, Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO). Our global customers include: The largest telehealth company in Australia, The largest bank for teens in the US, One of the largest NFT marketplaces by trading volume, The leading virtual specialty care platform in the US, One of the largest flexible rent payment platforms in the US, One of the largest Web3 gaming companies and a handful of other enterprise customers with over 1 million support tickets a year. What's unique about this opportunity? Warm, mature, flexible culture. Low ego, high trust team. No tolerance for "talented jerks". We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We're committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials. High pay, high expectations, high performance. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team gets the same monthly updates we send to our investors because they're investors and owners too. No nonsense recruitment process. The process is: 1) informal chats with Robbie and JJ to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. There's no better way for each of us to figure out if we like working together than to work together! We're an AI-native start-up that will give you the skills you need for the next decade. Every employee uses AI in their day to day (our current favourite us Claude Code). You'll learn the skills you need to thrive in the next era of work. About the role and you This is an opportunity to be an early member of Lorikeet's Agent Implementation team, where you'll play a crucial role in building the strategic foundation of our post sales organization. As an early leader, you'll help design and implement the operational frameworks, playbooks, and methodologies that will scale our customer success function while directly influencing how our enterprise subscribers successfully adopt AI across their organizations. You'll serve as both a strategic advisor to enterprise customers and an organizational builder internally-establishing the processes, tools, and team structures that will enable Lorikeet to deliver exceptional AI implementations at scale. This role combines hands on customer engagement with the strategic thinking required to build a world class post sales motion. You don't need to be a technical expert, but you should be comfortable working with technology and AI, learning new tools, and thinking through complex problems while simultaneously designing repeatable systems. This is a unique opportunity to develop expertise in AI and automation while building the organizational capabilities that will define how companies adopt transformative AI solutions. You'll play a pivotal role in establishing Lorikeet's post sales strategy, creating the blueprint for how we help customers unlock possibilities beyond traditional customer support. For the right candidate, this means the opportunity to shape an entire function while growing into a senior leadership position. What you'll do Act as a trusted AI advisor to enterprise customers, translating complex AI capabilities into clear business value and ROI for C suite executives Design and implement scalable post sales processes, from onboarding frameworks to success metrics, that will support our growth from dozens to hundreds of enterprise customers Lead multiple AI agent launches simultaneously - breaking down ambiguous challenges into phased roadmaps with measurable milestones while documenting best practices for future implementations Build and refine our implementation methodology, creating playbooks and frameworks that enable consistent, high quality customer outcomes Influence how our subscribers approach AI transformation by developing change management strategies and adoption frameworks tailored to their organizational needs Present confidently to senior stakeholders, handle objections diplomatically, and build consensus across competing priorities Architect solutions that connect Lorikeet's AI to specific business outcomes by deeply understanding customer operations, then codify these patterns into repeatable strategies Bridge business and technology - rapidly learn AI/ML concepts to credibly advise customers while partnering with engineering Identify expansion opportunities beyond traditional support by spotting where AI can transform operations, then build the processes to systematically capture these opportunities Influence product strategy by surfacing implementation insights and customer needs to our product team, while building feedback loops that ensure continuous improvement Solve complex integration challenges with strategic thinking about the customer's entire business ecosystem Use AI tools like Claude Code to make your work more productive and deliver value to our subscribers The right candidate We're looking for a business savvy problem solver and natural builder to join our London based team. This role is perfect for someone who is: Curious about AI and eager to learn how it can transform customer interactions Excited to develop technical skills related to AI agents and comfortable working with technology (even if you don't have formal technical training) Motivated by building lasting impact through both customer success and organizational development in an early stage, fast moving startup Energized by creating structure from ambiguity and establishing processes that scale Passionate about driving change and helping organizations navigate AI transformation We need someone who enjoys diving into customer challenges while simultaneously thinking about how to build systems that enable others to solve similar challenges. You'll be figuring out how to configure and optimize AI tools, thinking creatively about new ways to help businesses, and designing the organizational capabilities to deliver these solutions at scale. As an early team member of our post sales organization, you'll have significant agency to shape not just individual implementations, but our entire approach to customer success and how our subscribers build their AI strategies. You might be a fit if you: Have 2 7 years of experience in a client facing role such as management consulting, product management, or a related field, with demonstrated experience in process design or organizational building Are a strong project leader - organized, proactive, and comfortable taking ownership of both customer outcomes and internal initiatives Have experience building and managing relationships with customers or external stakeholders, ideally with exposure to executive level engagement Have a track record of creating scalable processes or frameworks in ambiguous environments Have experience with or interest in change management and helping organizations adopt new technologies Are an excellent communicator - able to explain technical concepts in a simple, clear way and document complex processes for others to follow Enjoy problem solving and finding creative solutions to challenges, both tactical and strategic Are excited about AI and already experimenting with it (e.g., using ChatGPT, trying AI tools, or learning how AI can be applied in business) Have a technical curiosity and enjoy learning new tools, even if you don't have a formal technical background Demonstrate strategic thinking and the ability to balance immediate customer needs with long term organizational goals
Job Role: HR Advisor Reports to: Finance Director Location: Chandlers Ford Head Office The Company Established in 2001, Aqua design, supply and install innovative temperature control solutions, across the UK. Our Sales, Hire and Service teams support customers from every industry sector, whether they are looking to purchase, hire or maintain equipment. Products include process chillers, adiabatic, dry air & free coolers, cooling towers, temperature control units, boilers, air conditioning units and portable heaters. As a business, we have a strong focus on energy efficiency and the ability to design completely bespoke solutions. Aqua are proud recipients of a Queen's Award for Enterprise: Innovation. The Company has a clearly defined growth plan over the coming years which will offer employees training and development opportunities. Due to our continued growth we are seeking a talented HR Manager to join our current team. This role will, in time, form part of the management team, ensuring that HR has a voice in business decision making and is working towards a HR strategy within the business. Main Duties: Maintain HR Information Systems, BreatheHR to ensure information is accurate and current, and employee personnel files and records in electronic format. Support the Directors with talent acquisitions and recruitment processes and onboarding (e.g IT ) process. Provide timely payroll information to the finance team each month including starters, leavers, contract changes, variations and private fuel usage. Provide day to day support to employees and manager in mediating conflict, handling grievances, and manage disciplinary procedures to resolve employee issues. Assist (in coordination with legal advisors) with development and implementation of human resources policies, in line with employment law and best practice. Ownership of annual performance reviews and maintain records via BreatheHR. Regularly review benefits offering to keep the business competitive in the marketplace. Conduct an annual employee survey to monitor engagement and ongoing development of initiatives to improve employee morale, engagement, and retention. Undertake exit interviews as necessary. Manage Fleet administration, including provision for new employees, quotations, renewals, off hires, tolls and insurance. Responsible for training and development. Including maintenance of the iHasco training suite and the company training matrix. Coordinate Company Newsletter in conjunction with Marketing. A minimum of 5 years experience in a similar role In addition to a competitive salary package, all our employees receive the following company benefits: 25 days holiday + Bank Holidays. Private medical cover, after qualifying period. 8% Company pension contribution, after qualifying period. Enhanced maternity, paternity & sickness pay. Bike to work salary sacrifice vouchers. Aqua's core values include Transparency We have such strong and enduring customer partnerships because we are always honest. Honest about what solution our customers need, not what we want to sell them, and honest about what it will take to deliver that solution to always manage and deliver against expectations. Responsibility At Aqua we have the opportunity to create real, tangible positive impact for our customers and their business, for their customers and for the environment. We take our role in that seriously and are committed to doing good. We know everything about temperature control but our customers know their business better than us. When we work together internally and in partnership with customers to design solutions, success is guaranteed. It is true that power lies in partnerships.
Apr 13, 2026
Full time
Job Role: HR Advisor Reports to: Finance Director Location: Chandlers Ford Head Office The Company Established in 2001, Aqua design, supply and install innovative temperature control solutions, across the UK. Our Sales, Hire and Service teams support customers from every industry sector, whether they are looking to purchase, hire or maintain equipment. Products include process chillers, adiabatic, dry air & free coolers, cooling towers, temperature control units, boilers, air conditioning units and portable heaters. As a business, we have a strong focus on energy efficiency and the ability to design completely bespoke solutions. Aqua are proud recipients of a Queen's Award for Enterprise: Innovation. The Company has a clearly defined growth plan over the coming years which will offer employees training and development opportunities. Due to our continued growth we are seeking a talented HR Manager to join our current team. This role will, in time, form part of the management team, ensuring that HR has a voice in business decision making and is working towards a HR strategy within the business. Main Duties: Maintain HR Information Systems, BreatheHR to ensure information is accurate and current, and employee personnel files and records in electronic format. Support the Directors with talent acquisitions and recruitment processes and onboarding (e.g IT ) process. Provide timely payroll information to the finance team each month including starters, leavers, contract changes, variations and private fuel usage. Provide day to day support to employees and manager in mediating conflict, handling grievances, and manage disciplinary procedures to resolve employee issues. Assist (in coordination with legal advisors) with development and implementation of human resources policies, in line with employment law and best practice. Ownership of annual performance reviews and maintain records via BreatheHR. Regularly review benefits offering to keep the business competitive in the marketplace. Conduct an annual employee survey to monitor engagement and ongoing development of initiatives to improve employee morale, engagement, and retention. Undertake exit interviews as necessary. Manage Fleet administration, including provision for new employees, quotations, renewals, off hires, tolls and insurance. Responsible for training and development. Including maintenance of the iHasco training suite and the company training matrix. Coordinate Company Newsletter in conjunction with Marketing. A minimum of 5 years experience in a similar role In addition to a competitive salary package, all our employees receive the following company benefits: 25 days holiday + Bank Holidays. Private medical cover, after qualifying period. 8% Company pension contribution, after qualifying period. Enhanced maternity, paternity & sickness pay. Bike to work salary sacrifice vouchers. Aqua's core values include Transparency We have such strong and enduring customer partnerships because we are always honest. Honest about what solution our customers need, not what we want to sell them, and honest about what it will take to deliver that solution to always manage and deliver against expectations. Responsibility At Aqua we have the opportunity to create real, tangible positive impact for our customers and their business, for their customers and for the environment. We take our role in that seriously and are committed to doing good. We know everything about temperature control but our customers know their business better than us. When we work together internally and in partnership with customers to design solutions, success is guaranteed. It is true that power lies in partnerships.
A consultancy firm in Birmingham is seeking a Change Lead to spearhead transformation initiatives. This role involves developing change methodologies, ensuring alignment with cultural values, and effectively engaging stakeholders. The ideal candidate has proven experience in managing large-scale change within complex organizations and possesses strong leadership and communication skills. This is a critical position that offers the opportunity to drive significant operational change and integration within the organization.
Apr 13, 2026
Full time
A consultancy firm in Birmingham is seeking a Change Lead to spearhead transformation initiatives. This role involves developing change methodologies, ensuring alignment with cultural values, and effectively engaging stakeholders. The ideal candidate has proven experience in managing large-scale change within complex organizations and possesses strong leadership and communication skills. This is a critical position that offers the opportunity to drive significant operational change and integration within the organization.
Job Title: Change Lead Reporting to: Head of Transformation Programme Delivery Role Context Our client is embarking on the most significant transformation of their in unit technology and processes in decades. Role Overview The Change Lead will be responsible for leading and managing the enterprise wide change initiatives ensuring the effective delivery of large scale transformation initiatives. Reporting directly to the Head of Transformation Programme Delivery, this role will be tasked with being the SME for change and driving Compass Group's change agenda, embedding change methodologies such as Prosci frameworks, and leading strategic change management efforts across multiple Transformation and change programmes. The Change Lead will work as a core part of program delivery establishing a clear vision from as is into to be changes of ways of working, creating change readiness assessments and clear action plans for each stakeholder network. In addition the Change Lead will build a network of Change and Engagement champions to facilitate uptake of business change and transformation initiatives. The role will ensure alignment with our client's cultural values and business goals while ensuring the successful adoption of new processes, systems, and ways of working. Key Responsibilities Change Leadership: Develop and own change methodologies throughout all stages of program delivery, ensuring strategic alignment with transformation objectives. Provide expert change management guidance to key stakeholders, ensuring that all transformation initiatives are delivered with a focus on business outcomes and operational success. Strategic Change Management: Develop and implement enterprise level change management frameworks, methodologies, and best practices to guide transformation efforts. Drive the adoption of new technology platforms and operational processes, ensuring that change is delivered with minimal disruption to business operations. Act as a champion of change within the organisation, promoting understanding, engagement, and commitment across all business units. Stakeholder Engagement: Build strong relationships with senior leaders, project teams, and key stakeholders to ensure effective engagement and communication throughout the transformation process. Act as a trusted advisor to the Senior Leadership Team and wider leadership, ensuring buy in to the change agenda. Drive a culture of collaboration and transparency across the organisation, ensuring that all levels of the business are engaged and aligned with transformation goals. Governance and Oversight: Provide oversight on risk management and ensure that appropriate measures are in place to mitigate potential impacts on business continuity. Deliver regular updates to the Head of Transformation Programme Delivery and collaborate with Program Leads to ensure accurate and high quality change management plans, milestones, key achievements, risks, and opportunities. Team Leadership and Development: Foster a high performance culture within the delivery team, ensuring accountability, innovation, and continuous improvement. Support the professional development of change engagement champions, promoting knowledge sharing networks and engagement groups. Cultural Integration: Ensure that culture and values are integrated into all change initiatives, fostering a positive working environment for in unit teams. Lead initiatives to enhance employee engagement, driving commitment to change at all levels of the organisation. Ensure that the business is prepared for the cultural and operational shifts that accompany large scale transformation, with a focus on long term success. Qualifications and Experience Proven experience in leading and managing large scale enterprise change initiatives, ideally in a global, complex organisation. Strong background in change management methodologies, tools, and frameworks (e.g., PROSCI, ADKAR, Agile Change Management). Experience in driving the adoption of new technologies and operational processes within large organisations. Strong leadership with a demonstrated ability to influence and engage stakeholders at all levels. Exceptional communication skills, with the ability to present complex information clearly and persuasively to diverse audiences.
Apr 13, 2026
Full time
Job Title: Change Lead Reporting to: Head of Transformation Programme Delivery Role Context Our client is embarking on the most significant transformation of their in unit technology and processes in decades. Role Overview The Change Lead will be responsible for leading and managing the enterprise wide change initiatives ensuring the effective delivery of large scale transformation initiatives. Reporting directly to the Head of Transformation Programme Delivery, this role will be tasked with being the SME for change and driving Compass Group's change agenda, embedding change methodologies such as Prosci frameworks, and leading strategic change management efforts across multiple Transformation and change programmes. The Change Lead will work as a core part of program delivery establishing a clear vision from as is into to be changes of ways of working, creating change readiness assessments and clear action plans for each stakeholder network. In addition the Change Lead will build a network of Change and Engagement champions to facilitate uptake of business change and transformation initiatives. The role will ensure alignment with our client's cultural values and business goals while ensuring the successful adoption of new processes, systems, and ways of working. Key Responsibilities Change Leadership: Develop and own change methodologies throughout all stages of program delivery, ensuring strategic alignment with transformation objectives. Provide expert change management guidance to key stakeholders, ensuring that all transformation initiatives are delivered with a focus on business outcomes and operational success. Strategic Change Management: Develop and implement enterprise level change management frameworks, methodologies, and best practices to guide transformation efforts. Drive the adoption of new technology platforms and operational processes, ensuring that change is delivered with minimal disruption to business operations. Act as a champion of change within the organisation, promoting understanding, engagement, and commitment across all business units. Stakeholder Engagement: Build strong relationships with senior leaders, project teams, and key stakeholders to ensure effective engagement and communication throughout the transformation process. Act as a trusted advisor to the Senior Leadership Team and wider leadership, ensuring buy in to the change agenda. Drive a culture of collaboration and transparency across the organisation, ensuring that all levels of the business are engaged and aligned with transformation goals. Governance and Oversight: Provide oversight on risk management and ensure that appropriate measures are in place to mitigate potential impacts on business continuity. Deliver regular updates to the Head of Transformation Programme Delivery and collaborate with Program Leads to ensure accurate and high quality change management plans, milestones, key achievements, risks, and opportunities. Team Leadership and Development: Foster a high performance culture within the delivery team, ensuring accountability, innovation, and continuous improvement. Support the professional development of change engagement champions, promoting knowledge sharing networks and engagement groups. Cultural Integration: Ensure that culture and values are integrated into all change initiatives, fostering a positive working environment for in unit teams. Lead initiatives to enhance employee engagement, driving commitment to change at all levels of the organisation. Ensure that the business is prepared for the cultural and operational shifts that accompany large scale transformation, with a focus on long term success. Qualifications and Experience Proven experience in leading and managing large scale enterprise change initiatives, ideally in a global, complex organisation. Strong background in change management methodologies, tools, and frameworks (e.g., PROSCI, ADKAR, Agile Change Management). Experience in driving the adoption of new technologies and operational processes within large organisations. Strong leadership with a demonstrated ability to influence and engage stakeholders at all levels. Exceptional communication skills, with the ability to present complex information clearly and persuasively to diverse audiences.
The Job: Job Title: Head of Engineering Industry: Enterprise SaaS - High volume transactions Tech stack: GCP, Golang, PHP Working Set-Up: Hybrid working set-up (Central London an average of once per month) Salary - £100,000-£120,000 p/a (dependent on experience) Benefits - Discretional 10% annual bonus, 25 days annual leave +BH's, private healthcare and more Interview process: 3 stages (virtual) The Role: This is a hire of high importance for one of Leo technology's key clients. This company, who are industry leaders in retail and hospitality loyalty software (enterprise SaaS), are looking to appoint a Head of Engineering to lead the engineering team and continue driving the evolution of their cloud-based technology platform while they focus on moving to a more cloud-native SaaS architecture. In this role, you will be responsible for owning the engineering strategy, delivery, and operational performance, ensuring the company effectively deliver a reliable, secure platform for their enterprise customers, all while executing a multi-year technology transformation. This position is instrumental in the company achieving their next phase of growth, and as a result, you will be given the opportunity to shape the future technical foundation of the business while leading teams through change. You'll be tasked with balancing innovation with reliability for global enterprise customers. This role is ideal for an experienced Engineering Manager / Head of Engineering who has experience leading multiple engineer teams, contributing to the overall technical strategy, and leading cloud-native transformation programs. Key Responsibilities (not limited to): Define and execute the engineering strategy supporting the companies transition to a cloud-native, service-oriented architecture Act as a senior technical leader and point of escalation for complex technical decisions Lead, develop, and coach engineering managers / technical leaders Own delivery and engineering health metrics (incl. reliability, quality, and technical debt) Improve Agile delivery practices Work with key stakeholders to manage the transition from monolithic systems to distributed, cloud-native services Manage engineering budgets, day to day cloud spend, and third-party technology partners The Person: Experience working in a Engineering Manager or Head of Engineering role with similar responsibilities Extensive experience and understanding of GCP and it's capabilities Experience working in Go / PHP environments (you do not need to be able to do hands on coding with these technologies) Demonstrated ability to lead complex technical changes or platform modernisation Extensive experience in software engineering, including leadership of multiple teams Experience working with transactional platforms (low latency) Prior experience leading cloud-native transformation programs is desirable Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website
Apr 13, 2026
Full time
The Job: Job Title: Head of Engineering Industry: Enterprise SaaS - High volume transactions Tech stack: GCP, Golang, PHP Working Set-Up: Hybrid working set-up (Central London an average of once per month) Salary - £100,000-£120,000 p/a (dependent on experience) Benefits - Discretional 10% annual bonus, 25 days annual leave +BH's, private healthcare and more Interview process: 3 stages (virtual) The Role: This is a hire of high importance for one of Leo technology's key clients. This company, who are industry leaders in retail and hospitality loyalty software (enterprise SaaS), are looking to appoint a Head of Engineering to lead the engineering team and continue driving the evolution of their cloud-based technology platform while they focus on moving to a more cloud-native SaaS architecture. In this role, you will be responsible for owning the engineering strategy, delivery, and operational performance, ensuring the company effectively deliver a reliable, secure platform for their enterprise customers, all while executing a multi-year technology transformation. This position is instrumental in the company achieving their next phase of growth, and as a result, you will be given the opportunity to shape the future technical foundation of the business while leading teams through change. You'll be tasked with balancing innovation with reliability for global enterprise customers. This role is ideal for an experienced Engineering Manager / Head of Engineering who has experience leading multiple engineer teams, contributing to the overall technical strategy, and leading cloud-native transformation programs. Key Responsibilities (not limited to): Define and execute the engineering strategy supporting the companies transition to a cloud-native, service-oriented architecture Act as a senior technical leader and point of escalation for complex technical decisions Lead, develop, and coach engineering managers / technical leaders Own delivery and engineering health metrics (incl. reliability, quality, and technical debt) Improve Agile delivery practices Work with key stakeholders to manage the transition from monolithic systems to distributed, cloud-native services Manage engineering budgets, day to day cloud spend, and third-party technology partners The Person: Experience working in a Engineering Manager or Head of Engineering role with similar responsibilities Extensive experience and understanding of GCP and it's capabilities Experience working in Go / PHP environments (you do not need to be able to do hands on coding with these technologies) Demonstrated ability to lead complex technical changes or platform modernisation Extensive experience in software engineering, including leadership of multiple teams Experience working with transactional platforms (low latency) Prior experience leading cloud-native transformation programs is desirable Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is the world's leading provider of intelligence on sensitive communications for regulated industries. Global banks, insurers, and enterprises rely on Smarsh to detect risk, reduce noise, uncover insights, and apply compliant AI at scale. Our AI/ML platform integrates audio analytics, speech to text, OCR, translation, classification, and language identification to power supervision, surveillance, investigations, and next generation GenAI enabled workflows. The AI Analytics capabilities and AI/ML models serve as core platform services used by every Smarsh product. Ensuring that the MLOps and Agentic infrastructure is robust and scalable while aligned with technology landscape is of strategic importance to the company. Role Overview We are seeking a product leader to own MLOps and Agentic strategy for Smarsh's Analytics Platform. Models are proliferating faster than the infrastructure to govern them, and agentic workflows are moving from proof of concept to production with real money, real customers, and real regulatory scrutiny on the line. This is not a role for someone who thinks about MLOps and agent frameworks separately. We need a product leader who sees them as two sides of the same coin: the platform that governs how models are built, deployed, and monitored, and the orchestration layer that determines how those models act autonomously on behalf of our business and customers. As an Individual Contributor Director, you will operate with the seniority and strategic authority of a Director while remaining deeply embedded in the work of shaping roadmaps, influencing architecture, and driving adoption across engineering, risk, compliance, and business stakeholders. You will report directly to the VP of Product and own one of the most consequential product domains in our AI strategy. How will you contribute? MLOps Platform Strategy Define and socialize the multi year MLOps platform roadmap, spanning model training, evaluation, deployment, monitoring, and retirement across global regions Architect product solutions for multi region model inference with data residency constraints - ensuring our models operate compliantly across jurisdictions without sacrificing performance Drive model observability and drift detection capabilities from concept to adoption, in partnership with Data Science and Engineering Own the vendor and tooling strategy across the MLOps stack evaluating build vs. buy tradeoffs with a clear lens on total cost of ownership and compliance posture Agent Frameworks & Orchestration Publish the Agent Framework Reference Architecture efining how autonomous and semi autonomous agents are designed, tested, and deployed within a regulated FinServ environment Lead product strategy for agentic workflow reliability, including human in the loop design patterns, tool use governance, and failure mode handling Define and document the Bring Your Own Model establishing how the organization governs the introduction of external models and custom prompts while maintaining auditability and control Translate emerging agent framework patterns (e.g., multi agent orchestration, RAG pipelines, memory and context management) into concrete product requirements and phased delivery plans Model Governance & Risk Champion model governance as a product capability not a compliance checkbox by embedding risk controls directly into the platform so teams can move fast within guardrails Drive adoption of the Model Governance Framework with Model Risk Management (MRM) teams, ensuring our AI systems meet regulatory expectations across all deployment regions Define meaningful KPIs and observability standards that allow risk and compliance teams to assess model health without becoming a bottleneck to innovation Develop and maintain a model risk taxonomy that scales across foundation models, fine tuned models, and agentic systems Stakeholder Influence & Alignment Partner with Applied ML, Engineering, Product, Finance, and Procurement to ensure alignment on strategy, performance, and cost. Represent the MLOps and Agent Frameworks product domain to senior leadership, translating complex technical tradeoffs into strategic narratives that drive decision making Establish and govern the product council or working group that coordinates AI platform decisions across business units and geographies Collaborate with product teams to embed analytics consistently into their workflows. What will you bring? About You You combine technical depth with strong commercial judgment, and thrive in a role that demands rigor, clarity, and cross functional influence. You understand the AI/ML ecosystem. You are highly collaborative and able to work across multiple product teams, engineering, Applied ML, and go to market stakeholders. You bring customers' needs and competitive pressure into your product thinking, and you excel in environments where build vs. buy decisions shape long term strategy. Required 8+ years of product management experience, with at least 3 years focused on ML infrastructure, MLOps platforms, or AI/ML product strategy Experience partnering directly with Data Science/Applied ML and Engineering teams. Demonstrated experience shipping ML platform or AI infrastructure products in a regulated industry - financial services, healthcare, or similarly complex environments strongly preferred Hands on experience/ strong familiarity with MLOps tooling (e.g., MLflow, Kubeflow, SageMaker, Vertex AI, Databricks) and the ability to evaluate them critically as a product strategist Working knowledge of LLM orchestration frameworks (e.g., LangChain, LlamaIndex, AutoGen, CrewAI) and the architectural tradeoffs they represent Demonstrated experience managing build vs. buy decisions or large scale vendor evaluations. Excellent communication skills and ability to work across product, engineering, and commercial teams. Willingness to support deal cycles with competitive insights and analytics expertise. Strong Pluses Experience with regulated industries or enterprise SaaS. Engineering or data science background Ability to engage credibly in architecture reviews - you do not need to write the code, but you need to understand the implications of the decisions being made Fluency in data residency concepts, multi region cloud deployment patterns, and the engineering complexity they introduce for global AI products Understanding of model risk management (MRM) frameworks and how they apply to modern ML and LLM systems in financial services Comfort with ambiguity in emerging areas - Bring your own model strategy, agentic reliability, and multi agent orchestration are fields where the playbook is still being written What do we offer? Bonus Private Health Insurance Enhanced Assistance Program Employee Dental Plan Group Life Assurance (GLA) Wellness Reimbursement Pension employer match Internet Allowance Stock options £0 - £0 a year Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self select out of the interview process prematurely, at Smarsh we encourage an inclusive, high performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Apr 13, 2026
Full time
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is the world's leading provider of intelligence on sensitive communications for regulated industries. Global banks, insurers, and enterprises rely on Smarsh to detect risk, reduce noise, uncover insights, and apply compliant AI at scale. Our AI/ML platform integrates audio analytics, speech to text, OCR, translation, classification, and language identification to power supervision, surveillance, investigations, and next generation GenAI enabled workflows. The AI Analytics capabilities and AI/ML models serve as core platform services used by every Smarsh product. Ensuring that the MLOps and Agentic infrastructure is robust and scalable while aligned with technology landscape is of strategic importance to the company. Role Overview We are seeking a product leader to own MLOps and Agentic strategy for Smarsh's Analytics Platform. Models are proliferating faster than the infrastructure to govern them, and agentic workflows are moving from proof of concept to production with real money, real customers, and real regulatory scrutiny on the line. This is not a role for someone who thinks about MLOps and agent frameworks separately. We need a product leader who sees them as two sides of the same coin: the platform that governs how models are built, deployed, and monitored, and the orchestration layer that determines how those models act autonomously on behalf of our business and customers. As an Individual Contributor Director, you will operate with the seniority and strategic authority of a Director while remaining deeply embedded in the work of shaping roadmaps, influencing architecture, and driving adoption across engineering, risk, compliance, and business stakeholders. You will report directly to the VP of Product and own one of the most consequential product domains in our AI strategy. How will you contribute? MLOps Platform Strategy Define and socialize the multi year MLOps platform roadmap, spanning model training, evaluation, deployment, monitoring, and retirement across global regions Architect product solutions for multi region model inference with data residency constraints - ensuring our models operate compliantly across jurisdictions without sacrificing performance Drive model observability and drift detection capabilities from concept to adoption, in partnership with Data Science and Engineering Own the vendor and tooling strategy across the MLOps stack evaluating build vs. buy tradeoffs with a clear lens on total cost of ownership and compliance posture Agent Frameworks & Orchestration Publish the Agent Framework Reference Architecture efining how autonomous and semi autonomous agents are designed, tested, and deployed within a regulated FinServ environment Lead product strategy for agentic workflow reliability, including human in the loop design patterns, tool use governance, and failure mode handling Define and document the Bring Your Own Model establishing how the organization governs the introduction of external models and custom prompts while maintaining auditability and control Translate emerging agent framework patterns (e.g., multi agent orchestration, RAG pipelines, memory and context management) into concrete product requirements and phased delivery plans Model Governance & Risk Champion model governance as a product capability not a compliance checkbox by embedding risk controls directly into the platform so teams can move fast within guardrails Drive adoption of the Model Governance Framework with Model Risk Management (MRM) teams, ensuring our AI systems meet regulatory expectations across all deployment regions Define meaningful KPIs and observability standards that allow risk and compliance teams to assess model health without becoming a bottleneck to innovation Develop and maintain a model risk taxonomy that scales across foundation models, fine tuned models, and agentic systems Stakeholder Influence & Alignment Partner with Applied ML, Engineering, Product, Finance, and Procurement to ensure alignment on strategy, performance, and cost. Represent the MLOps and Agent Frameworks product domain to senior leadership, translating complex technical tradeoffs into strategic narratives that drive decision making Establish and govern the product council or working group that coordinates AI platform decisions across business units and geographies Collaborate with product teams to embed analytics consistently into their workflows. What will you bring? About You You combine technical depth with strong commercial judgment, and thrive in a role that demands rigor, clarity, and cross functional influence. You understand the AI/ML ecosystem. You are highly collaborative and able to work across multiple product teams, engineering, Applied ML, and go to market stakeholders. You bring customers' needs and competitive pressure into your product thinking, and you excel in environments where build vs. buy decisions shape long term strategy. Required 8+ years of product management experience, with at least 3 years focused on ML infrastructure, MLOps platforms, or AI/ML product strategy Experience partnering directly with Data Science/Applied ML and Engineering teams. Demonstrated experience shipping ML platform or AI infrastructure products in a regulated industry - financial services, healthcare, or similarly complex environments strongly preferred Hands on experience/ strong familiarity with MLOps tooling (e.g., MLflow, Kubeflow, SageMaker, Vertex AI, Databricks) and the ability to evaluate them critically as a product strategist Working knowledge of LLM orchestration frameworks (e.g., LangChain, LlamaIndex, AutoGen, CrewAI) and the architectural tradeoffs they represent Demonstrated experience managing build vs. buy decisions or large scale vendor evaluations. Excellent communication skills and ability to work across product, engineering, and commercial teams. Willingness to support deal cycles with competitive insights and analytics expertise. Strong Pluses Experience with regulated industries or enterprise SaaS. Engineering or data science background Ability to engage credibly in architecture reviews - you do not need to write the code, but you need to understand the implications of the decisions being made Fluency in data residency concepts, multi region cloud deployment patterns, and the engineering complexity they introduce for global AI products Understanding of model risk management (MRM) frameworks and how they apply to modern ML and LLM systems in financial services Comfort with ambiguity in emerging areas - Bring your own model strategy, agentic reliability, and multi agent orchestration are fields where the playbook is still being written What do we offer? Bonus Private Health Insurance Enhanced Assistance Program Employee Dental Plan Group Life Assurance (GLA) Wellness Reimbursement Pension employer match Internet Allowance Stock options £0 - £0 a year Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self select out of the interview process prematurely, at Smarsh we encourage an inclusive, high performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal - to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to and . The Purpose: In this pivotal role, you'll be instrumental in shaping our sales strategy, empowering your team to exceed ambitious targets, and cultivating a collaborative and inclusive culture. You'll be responsible for coaching and mentoring a team of European Sales Managers, ensuring they have the skills, knowledge, and support to identify, prospect, and close new Payment Service Provider and Enterprise Merchant opportunities across Europe. This is a unique opportunity to make a significant impact on our global growth story, driving revenue and fostering a culture of urgency, accountability and continuous improvement. Your Impact in This Role: Lead the European New Business Enterprise Sales Team: Take the lead in the management of PPRO's largest Sales region, ensuring the continuous development of a team of high-performing Sales Managers across Europe. Provide ongoing coaching and mentorship to enhance their sales skills, product knowledge, and regional market expertise. Ensure continuous Sales Excellence: Ensuring ongoing comprehensive sales training programs tailored for global markets, focusing on all stages of the sales cycle, negotiation techniques, objection handling, and deep dives into our local payments solutions across various regions. Achieve and Exceed Global Revenue Targets: Take full accountability for team outcomes, setting clear expectations for pipeline generation, conversion rates, and revenue achievement across all global markets. Implement robust global sales methodologies and performance metrics to ensure consistent over-delivery. Foster a High-Performance & Inclusive Culture: Create a positive, inclusive, and collaborative team environment where diverse viewpoints are valued, challenges are embraced, and successes are celebrated across different cultures and time zones. Encourage initiative, ownership, and a strong sense of accountability. Optimise Global Sales Processes and Tools: Continuously assess and improve global sales processes, leveraging data and metrics to identify areas for enhancement. Ensure the team utilises CRM and other sales tools effectively to maximise productivity and reporting accuracy across all regions. Cross-Functional Collaboration: Collaborate extensively with Sales Engineering, Client Success, Marketing, and Product teams globally to ensure seamless client onboarding, effective customer training, and alignment with overall business objectives in each market. Risk Management & Continuous Improvement: Proactively seek opportunities to enhance risk management within global sales operations and champion a culture of continuous improvement, both within the team and across the broader organisation. Global Industry Expert & Thought Leader: Stay ahead of new market standards and trends within the fintech and local payments space across all global regions. Share insights with the team and leverage external networks to inform strategy and best practices. What Would Make You a Great Fit: Proven European Sales Leadership: A strong track record of successfully building, managing, and developing enterprise sales teams in a global capacity, ideally within the fintech, payments, or SaaS industry. Results-Driven & Target-Oriented: A clear history of consistently achieving and exceeding ambitious sales targets as both an individual contributor and a leader. Deep Global Payments Industry Knowledge: A comprehensive understanding of the payments ecosystem across Europe, APAC, and the Americas, particularly alternative and local payment methods, and their strategic importance to Payment Service Providers and enterprise merchants. Exceptional Coaching & Mentoring Skills: A genuine passion for developing people, providing clear, concise, and solution-focused feedback, and empowering team members to reach their full potential in a remote or hybrid global setting. Strategic & Analytical Acumen: Ability to apply a comprehensive understanding of global business models, align team efforts with long term company objectives, and leverage data and metrics to drive strategic decisions across multiple regions. Strong Communicator & Influencer: Excellent written and verbal communication skills, with the ability to tailor communication styles to engage diverse stakeholders, including C level executives and cross functional teams, across different cultures. Collaboration & Cross-Functional Impact: Proven ability to drive cross-functional improvement initiatives and build strong relationships with internal and external stakeholders across various time zones. Adaptability & Problem Sovling: Comfortable adapting prioritization and resources in response to changing global business needs and effectively resolving team conflicts. What's in it for you ? Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year. Learning and Development - We offer a GBP 500 annual budget to support your professional growth-because investing in your development benefits us all. In addition, we provide leadership cafés, on the job training, and other opportunities to help you grow your skills and thrive in your role. Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. Workplace Nursery Scheme - Save on childcare through salary exchange. Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet. Mental Health Platform - We've teamed up with a top well being platform to provide one on one therapy, chat therapy, therapist led courses, guided meditations, and more. Our HQ office - on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you're a foodie there's plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. Pet-friendly office - Because work is better with your paw ntners by your side. Our Principles: We get things done: We are courageous; we take ownership, make decisions and get things done. We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.
Apr 13, 2026
Full time
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal - to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to and . The Purpose: In this pivotal role, you'll be instrumental in shaping our sales strategy, empowering your team to exceed ambitious targets, and cultivating a collaborative and inclusive culture. You'll be responsible for coaching and mentoring a team of European Sales Managers, ensuring they have the skills, knowledge, and support to identify, prospect, and close new Payment Service Provider and Enterprise Merchant opportunities across Europe. This is a unique opportunity to make a significant impact on our global growth story, driving revenue and fostering a culture of urgency, accountability and continuous improvement. Your Impact in This Role: Lead the European New Business Enterprise Sales Team: Take the lead in the management of PPRO's largest Sales region, ensuring the continuous development of a team of high-performing Sales Managers across Europe. Provide ongoing coaching and mentorship to enhance their sales skills, product knowledge, and regional market expertise. Ensure continuous Sales Excellence: Ensuring ongoing comprehensive sales training programs tailored for global markets, focusing on all stages of the sales cycle, negotiation techniques, objection handling, and deep dives into our local payments solutions across various regions. Achieve and Exceed Global Revenue Targets: Take full accountability for team outcomes, setting clear expectations for pipeline generation, conversion rates, and revenue achievement across all global markets. Implement robust global sales methodologies and performance metrics to ensure consistent over-delivery. Foster a High-Performance & Inclusive Culture: Create a positive, inclusive, and collaborative team environment where diverse viewpoints are valued, challenges are embraced, and successes are celebrated across different cultures and time zones. Encourage initiative, ownership, and a strong sense of accountability. Optimise Global Sales Processes and Tools: Continuously assess and improve global sales processes, leveraging data and metrics to identify areas for enhancement. Ensure the team utilises CRM and other sales tools effectively to maximise productivity and reporting accuracy across all regions. Cross-Functional Collaboration: Collaborate extensively with Sales Engineering, Client Success, Marketing, and Product teams globally to ensure seamless client onboarding, effective customer training, and alignment with overall business objectives in each market. Risk Management & Continuous Improvement: Proactively seek opportunities to enhance risk management within global sales operations and champion a culture of continuous improvement, both within the team and across the broader organisation. Global Industry Expert & Thought Leader: Stay ahead of new market standards and trends within the fintech and local payments space across all global regions. Share insights with the team and leverage external networks to inform strategy and best practices. What Would Make You a Great Fit: Proven European Sales Leadership: A strong track record of successfully building, managing, and developing enterprise sales teams in a global capacity, ideally within the fintech, payments, or SaaS industry. Results-Driven & Target-Oriented: A clear history of consistently achieving and exceeding ambitious sales targets as both an individual contributor and a leader. Deep Global Payments Industry Knowledge: A comprehensive understanding of the payments ecosystem across Europe, APAC, and the Americas, particularly alternative and local payment methods, and their strategic importance to Payment Service Providers and enterprise merchants. Exceptional Coaching & Mentoring Skills: A genuine passion for developing people, providing clear, concise, and solution-focused feedback, and empowering team members to reach their full potential in a remote or hybrid global setting. Strategic & Analytical Acumen: Ability to apply a comprehensive understanding of global business models, align team efforts with long term company objectives, and leverage data and metrics to drive strategic decisions across multiple regions. Strong Communicator & Influencer: Excellent written and verbal communication skills, with the ability to tailor communication styles to engage diverse stakeholders, including C level executives and cross functional teams, across different cultures. Collaboration & Cross-Functional Impact: Proven ability to drive cross-functional improvement initiatives and build strong relationships with internal and external stakeholders across various time zones. Adaptability & Problem Sovling: Comfortable adapting prioritization and resources in response to changing global business needs and effectively resolving team conflicts. What's in it for you ? Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year. Learning and Development - We offer a GBP 500 annual budget to support your professional growth-because investing in your development benefits us all. In addition, we provide leadership cafés, on the job training, and other opportunities to help you grow your skills and thrive in your role. Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. Workplace Nursery Scheme - Save on childcare through salary exchange. Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet. Mental Health Platform - We've teamed up with a top well being platform to provide one on one therapy, chat therapy, therapist led courses, guided meditations, and more. Our HQ office - on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you're a foodie there's plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. Pet-friendly office - Because work is better with your paw ntners by your side. Our Principles: We get things done: We are courageous; we take ownership, make decisions and get things done. We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.