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Change and Adoption Manager
Spirax-Sarco Engineering
Job Title: Change and Adoption Manager Location: United Kingdom Location Type: Remote Website: Group: Watson-Marlow Fluid Technology Solutions is part of SpiraxGroup, a FTSE100 and FTSE4Good multi-national industrial engineering Groupwith expertise in the control and management of steam, electric thermalsolutions, peristaltic pumping and associated fluid technologies. When you join us, you will be integrated into a cooperative and encouragingteam, participate in challenging yet critical work, and experience ongoinggrowth opportunities to help you achieve your full potential. Visit ourwebsite to learn more. Job Summary Lead the organisational change required to make Unity (WMFTS' ERP) become "how we run the business," and build a consistent, high performing change capability across other priority programmes. You will be accountable for adoption, behavioural change, role capability, and value realisation for the Unity deployment, while line managing and coaching a small team of change managers who support additional enterprise initiatives. This is a senior, visible role. You will lead through influence and credibility, not hierarchy; bring calm authority during cutover and stabilisation; and ensure OpCo leadership owns adoption, not just system go live. Key Responsibilities Unity ERP Change Leadership Own the change strategy and execution for Unity across 40+ OpCos. Drive business readiness, role clarity, training, and on the floor support through cutover and hypercare. Stand up and sustain a strong super user network and process owner community. Balance global standard processes with pragmatic local realities within agreed guardrails. Track adoption and behaviour change (not just training completion), closing gaps quickly. Lead the business in defining true value and benefits, then measure our success of these post deploy. Enterprise Change Leadership Build and lead a small centre of excellence for change, line manage other change managers assigned to non ERP programmes. Establish and maintain common standards, playbooks, and tooling (impact assessment, readiness criteria, comms and adoption KPIs). Run a portfolio level change heatmap and capacity view to sequence major changes sensibly and avoid overload. Executive Communication & Decision Framing Provide clear, concise sponsor packs on adoption risks, readiness, stakeholder sentiment, and residual change debt. Frame trade offs and recommendations; elevate design/scope items to TDA/EDA with crisp options and implications. Governance & Integration Operate within group ERP governance and the Unity programme cadence, integrated with PMO, data, training, testing, cutover, and hypercare. Ensure OpCo leaders commit to tangible adoption actions and hold themselves to account. Delivery Oversight (Change Workstream) Define and enforce entry/exit criteria for change activities (training readiness, cutover comms, hypercare support). Lead structured lessons learned between waves; improve the change playbook continuously. Benefits & Value Realisation Partner with Finance, Process Leads and business stakeholders to baseline value and benefits (OKR), define adoption indicators, and track early value signals (reduced workarounds, first time right data, cycle time improvements). Skills / Experience Significant experience leading business change at scale across multiple sites or countries (operations/manufacturing/supply chain exposure is ideal). Hands on leadership of ERP or major process transformation change, comfortable with role based training, cutover comms, hypercare, and post go live adoption. Proven ability to influence senior stakeholders (OpCo MDs, functional heads) without formal authority. Strong judgement: able to simplify complexity, set boundaries, and create calm under pressure. Disciplined approach to readiness, adoption metrics, and benefit tracking-beyond attendance and go live. Experience building a small change capability (coaching, standards, toolkits, QA). Excellent written and verbal communication; clear, concise executive materials. Comfortable with travel and on site presence during readiness, cutover, and hypercare. Formal change or PM certifications are desirable, though not essential for the right candidate; leadership, credibility, and ERP change experience are a must. Benefits At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including: A competitive salary Flexible working arrangements A generous holiday allowance Three days' paid volunteering leaveAdditional support and benefits through our Everyone is Included Group Inclusion Plan Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include: Gender-neutral parental leave 15 days of extra paid caregiver leave Paid time off and support for anyone experiencing pregnancy loss or domestic abuse Menopause-friendly workplace principles and more Learn more at We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply. If you require accommodations during the application process, please let us know. Company Overview At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications. Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Apr 02, 2026
Full time
Job Title: Change and Adoption Manager Location: United Kingdom Location Type: Remote Website: Group: Watson-Marlow Fluid Technology Solutions is part of SpiraxGroup, a FTSE100 and FTSE4Good multi-national industrial engineering Groupwith expertise in the control and management of steam, electric thermalsolutions, peristaltic pumping and associated fluid technologies. When you join us, you will be integrated into a cooperative and encouragingteam, participate in challenging yet critical work, and experience ongoinggrowth opportunities to help you achieve your full potential. Visit ourwebsite to learn more. Job Summary Lead the organisational change required to make Unity (WMFTS' ERP) become "how we run the business," and build a consistent, high performing change capability across other priority programmes. You will be accountable for adoption, behavioural change, role capability, and value realisation for the Unity deployment, while line managing and coaching a small team of change managers who support additional enterprise initiatives. This is a senior, visible role. You will lead through influence and credibility, not hierarchy; bring calm authority during cutover and stabilisation; and ensure OpCo leadership owns adoption, not just system go live. Key Responsibilities Unity ERP Change Leadership Own the change strategy and execution for Unity across 40+ OpCos. Drive business readiness, role clarity, training, and on the floor support through cutover and hypercare. Stand up and sustain a strong super user network and process owner community. Balance global standard processes with pragmatic local realities within agreed guardrails. Track adoption and behaviour change (not just training completion), closing gaps quickly. Lead the business in defining true value and benefits, then measure our success of these post deploy. Enterprise Change Leadership Build and lead a small centre of excellence for change, line manage other change managers assigned to non ERP programmes. Establish and maintain common standards, playbooks, and tooling (impact assessment, readiness criteria, comms and adoption KPIs). Run a portfolio level change heatmap and capacity view to sequence major changes sensibly and avoid overload. Executive Communication & Decision Framing Provide clear, concise sponsor packs on adoption risks, readiness, stakeholder sentiment, and residual change debt. Frame trade offs and recommendations; elevate design/scope items to TDA/EDA with crisp options and implications. Governance & Integration Operate within group ERP governance and the Unity programme cadence, integrated with PMO, data, training, testing, cutover, and hypercare. Ensure OpCo leaders commit to tangible adoption actions and hold themselves to account. Delivery Oversight (Change Workstream) Define and enforce entry/exit criteria for change activities (training readiness, cutover comms, hypercare support). Lead structured lessons learned between waves; improve the change playbook continuously. Benefits & Value Realisation Partner with Finance, Process Leads and business stakeholders to baseline value and benefits (OKR), define adoption indicators, and track early value signals (reduced workarounds, first time right data, cycle time improvements). Skills / Experience Significant experience leading business change at scale across multiple sites or countries (operations/manufacturing/supply chain exposure is ideal). Hands on leadership of ERP or major process transformation change, comfortable with role based training, cutover comms, hypercare, and post go live adoption. Proven ability to influence senior stakeholders (OpCo MDs, functional heads) without formal authority. Strong judgement: able to simplify complexity, set boundaries, and create calm under pressure. Disciplined approach to readiness, adoption metrics, and benefit tracking-beyond attendance and go live. Experience building a small change capability (coaching, standards, toolkits, QA). Excellent written and verbal communication; clear, concise executive materials. Comfortable with travel and on site presence during readiness, cutover, and hypercare. Formal change or PM certifications are desirable, though not essential for the right candidate; leadership, credibility, and ERP change experience are a must. Benefits At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including: A competitive salary Flexible working arrangements A generous holiday allowance Three days' paid volunteering leaveAdditional support and benefits through our Everyone is Included Group Inclusion Plan Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include: Gender-neutral parental leave 15 days of extra paid caregiver leave Paid time off and support for anyone experiencing pregnancy loss or domestic abuse Menopause-friendly workplace principles and more Learn more at We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply. If you require accommodations during the application process, please let us know. Company Overview At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications. Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Oakleaf Partnership
Head of People & Culture - Strategic HR Leader (Hybrid)
Oakleaf Partnership City, London
A social enterprise is seeking a Head of Human Resources to lead the HR function and shape people strategy in its London offices. This role involves strategic and operational responsibilities encompassing the entire employee lifecycle, enhancing organisational development, and managing projects related to executive hiring and employee engagement. The position offers a hybrid working pattern, allowing for significant influence over the company's culture while aiming to expand access to healthcare worldwide.
Apr 02, 2026
Full time
A social enterprise is seeking a Head of Human Resources to lead the HR function and shape people strategy in its London offices. This role involves strategic and operational responsibilities encompassing the entire employee lifecycle, enhancing organisational development, and managing projects related to executive hiring and employee engagement. The position offers a hybrid working pattern, allowing for significant influence over the company's culture while aiming to expand access to healthcare worldwide.
Senior Manager, Web Development
Meltwater Group
Location: London, United Kingdom Date Posted: Mar 5, 2026 Category: Marketing Meltwater is seeking an experienced Senior Manager, Web Development to own and evolve our corporate website. This is a senior, hands on leadership role for someone who can operate at the intersection of engineering, UX, and marketing-translating complex technical concepts into clear, compelling digital experiences that drive pipeline, brand credibility, and customer engagement. This role leads web strategy and execution end to end: from architecture and development standards to UX quality, experimentation, and cross functional alignment. You will manage internal developers and external agencies while remaining deeply technical yourself. Just as importantly, you will serve as a bridge between web development and marketers, ensuring clarity, momentum, and shared understanding. What You'll Do: Web Strategy & Ownership Own Meltwater's global website (front and backend) and roadmap, ensuring it supports business growth, demand generation, and brand storytelling Partner closely with Marketing, Product, Design, SEO, and Analytics teams to translate business objectives into scalable web solutions Establish and evolve web governance, standards, and best practices across regions and languages Technical Leadership Provide hands on full stack development when needed, with strong fluency across modern front end and back end technologies Ensure architectural decisions support performance, scalability, security, and long term maintainability Own the current CMS headless architecture, integrations, APIs, hosting, and DNS management and advise on upgrades, updates, and possible migrations Drive site performance optimization, accessibility, and technical SEO Champion UX best practices and user centered design across all web experiences Partner with design to ensure UI/UX concepts are technically feasible and executed with high fidelity Support global digital marketing in testing and optimization programs, improving conversion, navigation, personalization, and engagement People & Partner Management Lead, mentor, and grow an internal web development team Set clear priorities, sprint plans, and delivery timelines while balancing short term needs with long term improvements Communication & Cross Functional Leadership Translate technical constraints and opportunities into clear, actionable language for marketing and executive stakeholders Proactively communicate progress, risks, and tradeoffs Act as a trusted advisor to senior marketing leadership on web capabilities and investments What You'll Bring: Experience & Background 8+ years of experience in web development, with significant experience owning enterprise level, global websites Prior experience managing B2B web development teams and external agencies Proven success leading complex website initiatives from concept through launch and optimization Experience with multilingual or multi region websites Technical Expertise Expertise with headless CMS platforms (e.g., Prismic or similar) Solid understanding of technical SEO, analytics, and experimentation frameworks UX & Marketing Acumen Strong UX sensibility with the ability to balance user needs, brand expression, and technical realities Experience partnering closely with marketing teams to support demand generation and content strategy Data driven mindset with comfort using KPIs and insights to guide decisions Exceptional communicator who can clearly explain technical concepts to non technical audiences Confident leader who can influence without authority and align diverse stakeholders Highly organized, pragmatic, and comfortable operating in a fast paced, global environment What We Offer Enjoy flexible paid time off options for enhanced work life balance Secure your future with a Creative Pension Take advantage of our cycle to work scheme promoting eco friendly commuting options Elevate your health and wellness through Simply Health, an integral part of our benefits package offering diverse options for a holistic well being journey Prioritize well being after tenure with comprehensive Vitality Health Insurance, a reward for commitment and a safeguard for long term health needs. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work 7th floor, 20 Farringdon Street, London, EC4A 4AB Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best in class technology empowers our 27,000 customers aroundthe world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem solvers, and high performers who embrace challenges and find new solutions for our customers. Our award winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best in class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Apr 02, 2026
Full time
Location: London, United Kingdom Date Posted: Mar 5, 2026 Category: Marketing Meltwater is seeking an experienced Senior Manager, Web Development to own and evolve our corporate website. This is a senior, hands on leadership role for someone who can operate at the intersection of engineering, UX, and marketing-translating complex technical concepts into clear, compelling digital experiences that drive pipeline, brand credibility, and customer engagement. This role leads web strategy and execution end to end: from architecture and development standards to UX quality, experimentation, and cross functional alignment. You will manage internal developers and external agencies while remaining deeply technical yourself. Just as importantly, you will serve as a bridge between web development and marketers, ensuring clarity, momentum, and shared understanding. What You'll Do: Web Strategy & Ownership Own Meltwater's global website (front and backend) and roadmap, ensuring it supports business growth, demand generation, and brand storytelling Partner closely with Marketing, Product, Design, SEO, and Analytics teams to translate business objectives into scalable web solutions Establish and evolve web governance, standards, and best practices across regions and languages Technical Leadership Provide hands on full stack development when needed, with strong fluency across modern front end and back end technologies Ensure architectural decisions support performance, scalability, security, and long term maintainability Own the current CMS headless architecture, integrations, APIs, hosting, and DNS management and advise on upgrades, updates, and possible migrations Drive site performance optimization, accessibility, and technical SEO Champion UX best practices and user centered design across all web experiences Partner with design to ensure UI/UX concepts are technically feasible and executed with high fidelity Support global digital marketing in testing and optimization programs, improving conversion, navigation, personalization, and engagement People & Partner Management Lead, mentor, and grow an internal web development team Set clear priorities, sprint plans, and delivery timelines while balancing short term needs with long term improvements Communication & Cross Functional Leadership Translate technical constraints and opportunities into clear, actionable language for marketing and executive stakeholders Proactively communicate progress, risks, and tradeoffs Act as a trusted advisor to senior marketing leadership on web capabilities and investments What You'll Bring: Experience & Background 8+ years of experience in web development, with significant experience owning enterprise level, global websites Prior experience managing B2B web development teams and external agencies Proven success leading complex website initiatives from concept through launch and optimization Experience with multilingual or multi region websites Technical Expertise Expertise with headless CMS platforms (e.g., Prismic or similar) Solid understanding of technical SEO, analytics, and experimentation frameworks UX & Marketing Acumen Strong UX sensibility with the ability to balance user needs, brand expression, and technical realities Experience partnering closely with marketing teams to support demand generation and content strategy Data driven mindset with comfort using KPIs and insights to guide decisions Exceptional communicator who can clearly explain technical concepts to non technical audiences Confident leader who can influence without authority and align diverse stakeholders Highly organized, pragmatic, and comfortable operating in a fast paced, global environment What We Offer Enjoy flexible paid time off options for enhanced work life balance Secure your future with a Creative Pension Take advantage of our cycle to work scheme promoting eco friendly commuting options Elevate your health and wellness through Simply Health, an integral part of our benefits package offering diverse options for a holistic well being journey Prioritize well being after tenure with comprehensive Vitality Health Insurance, a reward for commitment and a safeguard for long term health needs. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work 7th floor, 20 Farringdon Street, London, EC4A 4AB Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best in class technology empowers our 27,000 customers aroundthe world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem solvers, and high performers who embrace challenges and find new solutions for our customers. Our award winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best in class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Oakleaf Partnership
Head of HR
Oakleaf Partnership City, London
Oakleaf is delighted to partner with MedAccess, which is a social enterprise committed to improving health outcomes for people in underserved communities, in more than 90 countries. They broker and finance agreements - which otherwise wouldn't be made - to bring medical innovations to more people, in more countries, as quickly as possible. This is an opportunity to join at a key point in the MedAccess journey. Reporting to the General Counsel / COO, the Head of Human Resources will lead the delivery of a best-in class HR function, combining strategic and operational responsibilities across the full employee lifecycle, ensuring HR continues to be an integral and trusted partner to the business. The role also offers scope to shape people strategy, drive organisational development, and manage key projects including executive hiring, employee engagement, and DEI. With a hybrid working pattern and based in central London offices, you will have a unique opportunity to have a significant impact on MedAccess' people and culture while supporting its mission to expand access to life saving healthcare worldwide.
Apr 02, 2026
Full time
Oakleaf is delighted to partner with MedAccess, which is a social enterprise committed to improving health outcomes for people in underserved communities, in more than 90 countries. They broker and finance agreements - which otherwise wouldn't be made - to bring medical innovations to more people, in more countries, as quickly as possible. This is an opportunity to join at a key point in the MedAccess journey. Reporting to the General Counsel / COO, the Head of Human Resources will lead the delivery of a best-in class HR function, combining strategic and operational responsibilities across the full employee lifecycle, ensuring HR continues to be an integral and trusted partner to the business. The role also offers scope to shape people strategy, drive organisational development, and manage key projects including executive hiring, employee engagement, and DEI. With a hybrid working pattern and based in central London offices, you will have a unique opportunity to have a significant impact on MedAccess' people and culture while supporting its mission to expand access to life saving healthcare worldwide.
easywebrecruitment.com
Group Head of Brand and Campaigns
easywebrecruitment.com
Our client is looking for a Group Head of Brand & Campaigns to shape the brand and campaigns of an organisation working to end poverty in the UK. They've created opportunities for people facing the toughest circumstances to earn an income and take control of their lives. Through selling the magazine, more than 109,000 vendors have earned over £158 million since 1991. Today, they have grown into a family of social businesses tackling poverty in different ways. Alongside the magazine and website; our client Invest backs charities and social enterprises that are working to end poverty and inequality across the UK. Our client works with employers to connect overlooked talent with real job opportunities and build stronger, more inclusive workforces. They support other organisations to strengthen their social impact. Together, they work towards one mission: to dismantle poverty through social business solutions. As their new Group Head of Brand and Campaign, you will lead how they show up in the world and you are someone who can build a strong, consistent brand across everything they do and deliver campaigns that engage people, drive leads and revenue, and change perceptions of the work they do. You ll lead the brand, marketing and social media strategy across their services. From the magazine and website to investment, recruitment and impact work, you ll help make sure their story is clear, relevant and heard in the right places. Salary and Benefits offered: Salary in the range of £50,000 to £57,000 per annum depending on experience Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation Company Sick Pay Enhanced contribution to our workplace salary exchange pension Cycle to Work and Nursery Fee Schemes Family friendly leave with enhanced pay Training and development opportunities including an open learning library and management training schemes Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies Please note that they reserve the right to review and amend their staff benefits and they do not form part of any contract of employment Workplace details Hybrid role, ideally with two day office time at their Head Office in London. Closing date 15th April 2026 (23:59pm). They may interview before the role closes so please apply asap. Our client is striving towards Equal Opportunities. They particularly welcome applications from those who are underrepresented in their sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities. For enquiries, please contact their recruitment team REF-
Apr 02, 2026
Full time
Our client is looking for a Group Head of Brand & Campaigns to shape the brand and campaigns of an organisation working to end poverty in the UK. They've created opportunities for people facing the toughest circumstances to earn an income and take control of their lives. Through selling the magazine, more than 109,000 vendors have earned over £158 million since 1991. Today, they have grown into a family of social businesses tackling poverty in different ways. Alongside the magazine and website; our client Invest backs charities and social enterprises that are working to end poverty and inequality across the UK. Our client works with employers to connect overlooked talent with real job opportunities and build stronger, more inclusive workforces. They support other organisations to strengthen their social impact. Together, they work towards one mission: to dismantle poverty through social business solutions. As their new Group Head of Brand and Campaign, you will lead how they show up in the world and you are someone who can build a strong, consistent brand across everything they do and deliver campaigns that engage people, drive leads and revenue, and change perceptions of the work they do. You ll lead the brand, marketing and social media strategy across their services. From the magazine and website to investment, recruitment and impact work, you ll help make sure their story is clear, relevant and heard in the right places. Salary and Benefits offered: Salary in the range of £50,000 to £57,000 per annum depending on experience Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation Company Sick Pay Enhanced contribution to our workplace salary exchange pension Cycle to Work and Nursery Fee Schemes Family friendly leave with enhanced pay Training and development opportunities including an open learning library and management training schemes Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies Please note that they reserve the right to review and amend their staff benefits and they do not form part of any contract of employment Workplace details Hybrid role, ideally with two day office time at their Head Office in London. Closing date 15th April 2026 (23:59pm). They may interview before the role closes so please apply asap. Our client is striving towards Equal Opportunities. They particularly welcome applications from those who are underrepresented in their sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities. For enquiries, please contact their recruitment team REF-
RIBBONS AND REEVES
Business & Economics Head of Department
RIBBONS AND REEVES Enfield, Middlesex
Business & Economics Head of Department Enfield September 2026 A high-achieving secondary school with sixth form in Enfield is seeking an experienced and visionary Business & Economics Head of Department to lead their thriving faculty from September 2026. This is a permanent Business & Economics HoD role within a school rated Outstanding by Ofsted, offering an exceptional opportunity for an ambitious middle leader to shape, develop, and drive a high-performing department within a school that places academic excellence and staff development at the very heart of everything it does. About the School This Enfield secondary school and sixth form has cultivated a strong reputation for academic rigour, purposeful teaching, and a genuinely aspirational culture. The Business and Economics faculty delivers an engaging, real-world curriculum across KS4 and KS5, with strong GCSE, A-Level, and BTEC outcomes underpinned by structured, evidence-based classroom practice. Behaviour is managed through clear, consistent whole-school systems that allow teachers and leaders to focus on what matters most - outstanding learning and meaningful pupil progress. Leadership development is actively encouraged, and the school has a strong track record of retaining and progressing talented middle leaders into senior roles. What the School Offers A well-established Business & Economics HoD role with full departmental autonomy and SLT backing Structured CPD programme with clear pathways into senior leadership Robust behaviour policy with strong pastoral and middle leadership support structures Collaborative faculty planning with a commitment to purposeful and manageable workloads A high-performing school community with strong employer links, industry partnerships, and sixth form provision The Role As Business & Economics Head of Department , you will take full responsibility for the leadership, management, and continued development of the faculty. You will oversee curriculum planning and sequencing across KS4 and KS5, lead on assessment, data analysis, and intervention strategies, and line manage and develop colleagues within the department. You will model outstanding classroom practice, contribute to whole-school improvement priorities, and build strong relationships with pupils, parents, and external partners. Driving enrichment provision - including enterprise competitions, Young Enterprise partnerships, and university economics programmes - will be a key part of your leadership vision as Business & Economics HoD . What the School is Looking For This permanent Business & Economics Head of Department position is best suited to candidates who: Hold UK Qualified Teacher Status (QTS) Possess a strong academic background - a 2:1 degree or above in Business, Economics, or a closely related discipline from a reputable university, ideally Russell Group Can demonstrate a substantial and successful track record of secondary Business and/or Economics teaching within a UK school, with clear evidence of strong pupil outcomes at KS4 and KS5 Have proven experience of middle leadership - including curriculum development, staff management, and driving departmental improvement Show a clear strategic vision for Business and Economics education and the ability to translate that vision into measurable outcomes Are confident operating at the interface of classroom practice and whole-school leadership Are legally entitled to work in the UK - the school is unable to provide visa sponsorship This is a senior leadership role. Candidates without proven UK secondary teaching experience and demonstrable middle leadership responsibility will not be considered. Salary & Contract Outer London MPS: £37,870 to £50,474, with UPS up to £56,154. A TLR1 is attached to reflect the full head of department responsibilities. Exact value confirmed on application. If you are an ambitious and experienced Business & Economics Head of Department seeking a permanent Secondary and Sixth Form Teaching Opportunity within a high-performing Enfield school, this is an outstanding platform for your next career move. We welcome applications from driven, academically strong leaders ready to make a lasting and meaningful impact. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping teachers secure long-term and permanent roles like this Business & Economics HoD position in Enfield. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. Business & Economics HoD September 2026 INDTEACH
Apr 02, 2026
Full time
Business & Economics Head of Department Enfield September 2026 A high-achieving secondary school with sixth form in Enfield is seeking an experienced and visionary Business & Economics Head of Department to lead their thriving faculty from September 2026. This is a permanent Business & Economics HoD role within a school rated Outstanding by Ofsted, offering an exceptional opportunity for an ambitious middle leader to shape, develop, and drive a high-performing department within a school that places academic excellence and staff development at the very heart of everything it does. About the School This Enfield secondary school and sixth form has cultivated a strong reputation for academic rigour, purposeful teaching, and a genuinely aspirational culture. The Business and Economics faculty delivers an engaging, real-world curriculum across KS4 and KS5, with strong GCSE, A-Level, and BTEC outcomes underpinned by structured, evidence-based classroom practice. Behaviour is managed through clear, consistent whole-school systems that allow teachers and leaders to focus on what matters most - outstanding learning and meaningful pupil progress. Leadership development is actively encouraged, and the school has a strong track record of retaining and progressing talented middle leaders into senior roles. What the School Offers A well-established Business & Economics HoD role with full departmental autonomy and SLT backing Structured CPD programme with clear pathways into senior leadership Robust behaviour policy with strong pastoral and middle leadership support structures Collaborative faculty planning with a commitment to purposeful and manageable workloads A high-performing school community with strong employer links, industry partnerships, and sixth form provision The Role As Business & Economics Head of Department , you will take full responsibility for the leadership, management, and continued development of the faculty. You will oversee curriculum planning and sequencing across KS4 and KS5, lead on assessment, data analysis, and intervention strategies, and line manage and develop colleagues within the department. You will model outstanding classroom practice, contribute to whole-school improvement priorities, and build strong relationships with pupils, parents, and external partners. Driving enrichment provision - including enterprise competitions, Young Enterprise partnerships, and university economics programmes - will be a key part of your leadership vision as Business & Economics HoD . What the School is Looking For This permanent Business & Economics Head of Department position is best suited to candidates who: Hold UK Qualified Teacher Status (QTS) Possess a strong academic background - a 2:1 degree or above in Business, Economics, or a closely related discipline from a reputable university, ideally Russell Group Can demonstrate a substantial and successful track record of secondary Business and/or Economics teaching within a UK school, with clear evidence of strong pupil outcomes at KS4 and KS5 Have proven experience of middle leadership - including curriculum development, staff management, and driving departmental improvement Show a clear strategic vision for Business and Economics education and the ability to translate that vision into measurable outcomes Are confident operating at the interface of classroom practice and whole-school leadership Are legally entitled to work in the UK - the school is unable to provide visa sponsorship This is a senior leadership role. Candidates without proven UK secondary teaching experience and demonstrable middle leadership responsibility will not be considered. Salary & Contract Outer London MPS: £37,870 to £50,474, with UPS up to £56,154. A TLR1 is attached to reflect the full head of department responsibilities. Exact value confirmed on application. If you are an ambitious and experienced Business & Economics Head of Department seeking a permanent Secondary and Sixth Form Teaching Opportunity within a high-performing Enfield school, this is an outstanding platform for your next career move. We welcome applications from driven, academically strong leaders ready to make a lasting and meaningful impact. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping teachers secure long-term and permanent roles like this Business & Economics HoD position in Enfield. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. Business & Economics HoD September 2026 INDTEACH
Equity Research Associate
BetterCloud
About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The Research Coverage Team provides AlphaSense clients with the cleanest, richest, best structured fundamental data and models on global public companies. Firms across financial services and corporate markets globally rely on our financial model library to drive efficiency across their teams and to ground their financial analysis in sound fundamental data. By bringing financial modeling and technology together, our team makes generating independent research more efficient and helps generate higher conviction investment ideas. We're an energetic team with a healthy obsession with accuracy and a love of stocks and technology. About the Role: We are looking for an Equity Research Associate with a passion for financial modeling. Our ideal candidate has a solid capital markets foundation or deep subject matter expertise in a particular field and is looking to focus primarily on financial modeling. Contribute your foundational knowledge in capital markets or deep subject matter expertise to growing, developing and maintaining our public equity model library. If you are looking for an organization where you will be able to make an immediate impact on our business and your career, join us and take the next step! What You'll Do: Build and support the review of detailed financial models on both existing and new coverage across all global geographies Update models for earnings season Contribute to sub sector specific and coverage wide model improvements Conduct historical financial statement analysis and future period forecasting Develop sub sector expertise to support the development of modeling standards, dashboards for comparative analysis, and new model features Document sector and subsector modeling best practices Support Analysts in providing exceptional client service to all clients Conduct other ad hoc general research and other company due diligence Participate in training new members of the Research Team Who You Are: Able to work in the GMT timezone At least two years of relevant experience in equity research, accounting, financial modeling or equivalent education and experience At least two years experience within the industrials, healthcare, and/or consumers industries preferred Bachelor's degree in finance, accounting and/or your sector Intense curiosity about both individual equities and the capital markets in general Strong Microsoft Excel skills Strong communication skills Strong work ethic Highly team oriented High integrity Meticulous attention to detail Ability to deliver under pressure and work to tight deadlines Strong financial modeling skills an asset MBA or Graduate degree an asset Completion or progress towards a CFA or similar designation an asset Leadership experience an asset AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Apr 02, 2026
Full time
About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The Research Coverage Team provides AlphaSense clients with the cleanest, richest, best structured fundamental data and models on global public companies. Firms across financial services and corporate markets globally rely on our financial model library to drive efficiency across their teams and to ground their financial analysis in sound fundamental data. By bringing financial modeling and technology together, our team makes generating independent research more efficient and helps generate higher conviction investment ideas. We're an energetic team with a healthy obsession with accuracy and a love of stocks and technology. About the Role: We are looking for an Equity Research Associate with a passion for financial modeling. Our ideal candidate has a solid capital markets foundation or deep subject matter expertise in a particular field and is looking to focus primarily on financial modeling. Contribute your foundational knowledge in capital markets or deep subject matter expertise to growing, developing and maintaining our public equity model library. If you are looking for an organization where you will be able to make an immediate impact on our business and your career, join us and take the next step! What You'll Do: Build and support the review of detailed financial models on both existing and new coverage across all global geographies Update models for earnings season Contribute to sub sector specific and coverage wide model improvements Conduct historical financial statement analysis and future period forecasting Develop sub sector expertise to support the development of modeling standards, dashboards for comparative analysis, and new model features Document sector and subsector modeling best practices Support Analysts in providing exceptional client service to all clients Conduct other ad hoc general research and other company due diligence Participate in training new members of the Research Team Who You Are: Able to work in the GMT timezone At least two years of relevant experience in equity research, accounting, financial modeling or equivalent education and experience At least two years experience within the industrials, healthcare, and/or consumers industries preferred Bachelor's degree in finance, accounting and/or your sector Intense curiosity about both individual equities and the capital markets in general Strong Microsoft Excel skills Strong communication skills Strong work ethic Highly team oriented High integrity Meticulous attention to detail Ability to deliver under pressure and work to tight deadlines Strong financial modeling skills an asset MBA or Graduate degree an asset Completion or progress towards a CFA or similar designation an asset Leadership experience an asset AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Enterprise Account Executive
CreatorIQ
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest Growing Company in North America on the Deloitte Technology Fast 500 for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave : Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Account Executive Enterprise, London CreatorIQ is looking for an Enterprise Account Executive to build deep relationships with potential customers, drive the entire sales cycle from initial customer engagement to contract execution. Selling the entire CreatorIQ Platform across a set of named target accounts. Our Enterprise team sells to the World's largest global brands. We see the role as focused on selling to a named list of those accounts. The territory alignment will be by local geography and region. What you'll do Develop and execute strategic account plans for CreatorIQ's largest global accounts in EMEA Proactively prospect, identify, qualify and develop a sales pipeline with new prospects targeting executive level contacts at Enterprise accounts Spearhead account penetration strategies with your BDR and Marketing team Create demand by uncovering executive level initiatives and business problems and matching them to our solution Own your account list and manage expectations, timeline, and act as the leader with internal stakeholders Partner with internal resources in order to drive additional value and expertise Accurate forecasting Sell on value and ROI vs. technical functionality Build credibility and trust while influencing buying responsibilities Anticipate and prepare for objections through regular risk assessment exercises Build account strategy and territory plan Have a deep understanding of the way businesses operate, how private and public companies make decisions and the priorities that drive decisions from the C level Who you are and what you'll need for this position 7+ years of full cycle sales experience, at least 3+ years enterprise sales Managed or currently managing a target list of 50 accounts Experience selling to the C suite (all lines of business) at Enterprise level accounts Ability to build and present executive level slide decks and present them to your customers Experience in comprehending and delivering ROI/ Business Case Experience crafting complex sales proposals Ability to manage large extended teams consisting of product specialists, solution engineers, customer success, and training personnel. Fluency in French is a plus, to support French speaking enterprise customers Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. What you will get from us People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company funded meal opportunities throughout the year. Who we are CreatorIQ is the operating system for creator led growth. Trusted by more than 1,300 global brands and agencies-including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora-CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise grade ecosystem. With industry leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on LinkedIn and Instagram. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. Compensation, Benefits and Beyond We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.
Apr 02, 2026
Full time
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest Growing Company in North America on the Deloitte Technology Fast 500 for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave : Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Account Executive Enterprise, London CreatorIQ is looking for an Enterprise Account Executive to build deep relationships with potential customers, drive the entire sales cycle from initial customer engagement to contract execution. Selling the entire CreatorIQ Platform across a set of named target accounts. Our Enterprise team sells to the World's largest global brands. We see the role as focused on selling to a named list of those accounts. The territory alignment will be by local geography and region. What you'll do Develop and execute strategic account plans for CreatorIQ's largest global accounts in EMEA Proactively prospect, identify, qualify and develop a sales pipeline with new prospects targeting executive level contacts at Enterprise accounts Spearhead account penetration strategies with your BDR and Marketing team Create demand by uncovering executive level initiatives and business problems and matching them to our solution Own your account list and manage expectations, timeline, and act as the leader with internal stakeholders Partner with internal resources in order to drive additional value and expertise Accurate forecasting Sell on value and ROI vs. technical functionality Build credibility and trust while influencing buying responsibilities Anticipate and prepare for objections through regular risk assessment exercises Build account strategy and territory plan Have a deep understanding of the way businesses operate, how private and public companies make decisions and the priorities that drive decisions from the C level Who you are and what you'll need for this position 7+ years of full cycle sales experience, at least 3+ years enterprise sales Managed or currently managing a target list of 50 accounts Experience selling to the C suite (all lines of business) at Enterprise level accounts Ability to build and present executive level slide decks and present them to your customers Experience in comprehending and delivering ROI/ Business Case Experience crafting complex sales proposals Ability to manage large extended teams consisting of product specialists, solution engineers, customer success, and training personnel. Fluency in French is a plus, to support French speaking enterprise customers Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. What you will get from us People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company funded meal opportunities throughout the year. Who we are CreatorIQ is the operating system for creator led growth. Trusted by more than 1,300 global brands and agencies-including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora-CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise grade ecosystem. With industry leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on LinkedIn and Instagram. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. Compensation, Benefits and Beyond We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.
University of Manchester
Director of Portfolio - Research Enablement
University of Manchester
Role: Director of Portfolio - Research Enablement Company: University of Manchester Location: Manchester City Centre, Hybrid Working Salary: Up to £110,000 plus USS Pension This is a critical portfolio and change leadership role that will coordinate and optimise the delivery of research-facing change across the University in alignment with the Manchester 2035 strategic vision. As a senior leader within Research and Business Engagement, and a key partner to the Strategic Change Office and the Research Infrastructure Strategy Group (RISG), you will lead the strategic coordination, integration, and optimisation of the University's research infrastructure-spanning physical, digital, and human assets. This will include shaping key aspects of governance, delivery operating models and project standards. You will develop a coherent, structured approach to prioritisation and build a delivery capability that accelerates outcomes for Manchester's researchers, improves consistency and transparency of change output and integrates research-facing capabilities with enterprise-wide technology and change. The University of Manchester is one of the world's most influential universities, renowned for world-class research, innovation and social impact. Home to 26 Nobel Prize winners and breakthroughs from the modern computer to graphene, the University ranks highly both in the UK and globally and serves a diverse community of researchers, students and professional staff. The Role You will lead the consistent, repeatable and efficient delivery of research-facing change across a broad and diverse range of enabling services. Working in partnership with an executive team comprising academic and technical experts, you will establish a shared delivery framework, common governance and a clear prioritisation mechanism for how, and why, we deliver change to Manchester's research population. You will play a key role in the creation and marshalling of demand and be a credible figurehead for research change at Manchester. You will proactively engage across our diverse and complex stakeholder community to build positive peer-to-peer relationships, both in research and across the wider University landscape at all levels. You will lead the proactive management of resources within the RISG portfolio. You will create a high-performing, professional, blended team of matrix resource drawing on specialist research technology or research administration professionals but also calling on the University's deep pool of enterprise change professionals as needed. You will also establish a structured framework for research change, whilst also recognising the unique and specialised nature of research environments. The Candidate A proven portfolio, programme or change leader, with a background in a research-driven sector, you will have demonstrable experience delivering complex, multi-stakeholder programmes of technology-enabled business change. Energetic, pro-active and politically astute yet possessing the gravitas and intellectual horsepower to engage, credibly, with a diverse and challenging academic research and professional services stakeholder group. You will bring clear experience demonstrating the value of crafting structured and prioritised portfolios of business change aligned with organisational objectives. Outcomes-driven and focused, you will be an inspiring leader with the ability to help teams improve, adopt structure and best practice in project methodology, without becoming dogmatic. You will have a track record of working across boundaries and enthusing traditional project delivery teams. You should also have experience balancing a clear vision for change with flexibility, coupled with a laser focus on delivering measurable benefits for researchers. To explore this opportunity, please click this link: or contact Alex Richardson on or via for a confidential discussion about this compelling opportunity. Closing date: 3rd May 2026 - Midnight
Apr 02, 2026
Full time
Role: Director of Portfolio - Research Enablement Company: University of Manchester Location: Manchester City Centre, Hybrid Working Salary: Up to £110,000 plus USS Pension This is a critical portfolio and change leadership role that will coordinate and optimise the delivery of research-facing change across the University in alignment with the Manchester 2035 strategic vision. As a senior leader within Research and Business Engagement, and a key partner to the Strategic Change Office and the Research Infrastructure Strategy Group (RISG), you will lead the strategic coordination, integration, and optimisation of the University's research infrastructure-spanning physical, digital, and human assets. This will include shaping key aspects of governance, delivery operating models and project standards. You will develop a coherent, structured approach to prioritisation and build a delivery capability that accelerates outcomes for Manchester's researchers, improves consistency and transparency of change output and integrates research-facing capabilities with enterprise-wide technology and change. The University of Manchester is one of the world's most influential universities, renowned for world-class research, innovation and social impact. Home to 26 Nobel Prize winners and breakthroughs from the modern computer to graphene, the University ranks highly both in the UK and globally and serves a diverse community of researchers, students and professional staff. The Role You will lead the consistent, repeatable and efficient delivery of research-facing change across a broad and diverse range of enabling services. Working in partnership with an executive team comprising academic and technical experts, you will establish a shared delivery framework, common governance and a clear prioritisation mechanism for how, and why, we deliver change to Manchester's research population. You will play a key role in the creation and marshalling of demand and be a credible figurehead for research change at Manchester. You will proactively engage across our diverse and complex stakeholder community to build positive peer-to-peer relationships, both in research and across the wider University landscape at all levels. You will lead the proactive management of resources within the RISG portfolio. You will create a high-performing, professional, blended team of matrix resource drawing on specialist research technology or research administration professionals but also calling on the University's deep pool of enterprise change professionals as needed. You will also establish a structured framework for research change, whilst also recognising the unique and specialised nature of research environments. The Candidate A proven portfolio, programme or change leader, with a background in a research-driven sector, you will have demonstrable experience delivering complex, multi-stakeholder programmes of technology-enabled business change. Energetic, pro-active and politically astute yet possessing the gravitas and intellectual horsepower to engage, credibly, with a diverse and challenging academic research and professional services stakeholder group. You will bring clear experience demonstrating the value of crafting structured and prioritised portfolios of business change aligned with organisational objectives. Outcomes-driven and focused, you will be an inspiring leader with the ability to help teams improve, adopt structure and best practice in project methodology, without becoming dogmatic. You will have a track record of working across boundaries and enthusing traditional project delivery teams. You should also have experience balancing a clear vision for change with flexibility, coupled with a laser focus on delivering measurable benefits for researchers. To explore this opportunity, please click this link: or contact Alex Richardson on or via for a confidential discussion about this compelling opportunity. Closing date: 3rd May 2026 - Midnight
Leidos
Software Engineer
Leidos Whiteley, Hampshire
Description SOFTWARE ENGINEER Location: This is a Hybrid role. Whiteley, Hampshire Clearance Required: This role will require attainment and maintenance of SC clearance We're looking for a Software Engineer to design, develop and deliver high quality software solutions that solve real business and mission critical problems. You'll work across the full development lifecycle, applying agreed standards, tools and processes to build, test, debug and document reliable applications. Collaborating with system users and technical teams, you'll analyse requirements, resolve defects, and ensure software meets performance, quality and compliance expectations. Typical Duties: Design software using functional and/or object oriented methodologies Implement software solutions and/or tools that contain logical and mathematical solutions Conduct functional, unit testing and/or early system integration testing Investigate problems identified during test, including problem diagnosis and resolution Prepare operating instructions for the software application and/or tool Document and present research findings to relevant stakeholders Apply the appropriate standards, processes and principles in his/her daily activities Required Skills: Experience of developing software in C and/or C++. Experience of developing on Real Time Operating System (RTOS) like Linux. Knowledge of configuration management within a software engineering environment (e.g. Subversion, Git). Knowledge of infrastructure as code and container technologies (e.g Docker). Experience of Agile development (e.g. Scrum, SAFe). Experience of Atlassian tools (e.g. Jira, Confluence). Ability to work as part of a software development team. Enthusiastic self-starter with good verbal communication. Excellent written communication through the use of presentations and reports. Adherence to process within a software development environment. Ability to work with due attention to schedule and cost constraints. Comprehensive understanding of various software development methodologies. Desired Skills: Experience with public cloud platforms (e.g. AWS). Experience of the complete system life cycle from problem definition through to deployment. Understanding of the principles of systems engineering, and integration and test. Software development within a real-time and/or safety related system. Experience of developing software in Java. Knowledge of COTS integration technologies (e.g. Apache Camel, Apache Kafka). Experience of systems / software design tools (e.g. Enterprise Architect, Camo Systems Modeller). What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme and much more!) Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & Europe - we work to make the worldsafer, healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £47,600.00-£61,000.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, . Pay and Benefits Pay and benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Apr 02, 2026
Full time
Description SOFTWARE ENGINEER Location: This is a Hybrid role. Whiteley, Hampshire Clearance Required: This role will require attainment and maintenance of SC clearance We're looking for a Software Engineer to design, develop and deliver high quality software solutions that solve real business and mission critical problems. You'll work across the full development lifecycle, applying agreed standards, tools and processes to build, test, debug and document reliable applications. Collaborating with system users and technical teams, you'll analyse requirements, resolve defects, and ensure software meets performance, quality and compliance expectations. Typical Duties: Design software using functional and/or object oriented methodologies Implement software solutions and/or tools that contain logical and mathematical solutions Conduct functional, unit testing and/or early system integration testing Investigate problems identified during test, including problem diagnosis and resolution Prepare operating instructions for the software application and/or tool Document and present research findings to relevant stakeholders Apply the appropriate standards, processes and principles in his/her daily activities Required Skills: Experience of developing software in C and/or C++. Experience of developing on Real Time Operating System (RTOS) like Linux. Knowledge of configuration management within a software engineering environment (e.g. Subversion, Git). Knowledge of infrastructure as code and container technologies (e.g Docker). Experience of Agile development (e.g. Scrum, SAFe). Experience of Atlassian tools (e.g. Jira, Confluence). Ability to work as part of a software development team. Enthusiastic self-starter with good verbal communication. Excellent written communication through the use of presentations and reports. Adherence to process within a software development environment. Ability to work with due attention to schedule and cost constraints. Comprehensive understanding of various software development methodologies. Desired Skills: Experience with public cloud platforms (e.g. AWS). Experience of the complete system life cycle from problem definition through to deployment. Understanding of the principles of systems engineering, and integration and test. Software development within a real-time and/or safety related system. Experience of developing software in Java. Knowledge of COTS integration technologies (e.g. Apache Camel, Apache Kafka). Experience of systems / software design tools (e.g. Enterprise Architect, Camo Systems Modeller). What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme and much more!) Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & Europe - we work to make the worldsafer, healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £47,600.00-£61,000.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, . Pay and Benefits Pay and benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Manager, Solution Consulting
Limelight Health
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. YOUR ROLE As Team Manager, Customer Success, you will lead a specialist team of Training Specialists, Integration Engineers, and Solutions Consultants across all customer segments. This role is pivotal in ensuring Cognism is not only implemented - but fully embedded, adopted, and delivering measurable commercial impact. You will orchestrate technical delivery, workflow adoption, and solution design to ensure customers achieve tangible ROI. By combining operational leadership with commercial awareness, you will transform Customer Success into a proactive, value-driven function that strengthens retention, expansion, and long-term partnership. YOUR CHALLENGES & OPPORTUNITIES Lead a Specialist Function - Build, coach, and develop a high-performing, multi-disciplinary team. Create clarity in role accountability while ensuring seamless collaboration across Training, Integration, and Solutions expertise. Orchestrate Customer Value - Ensure customers successfully progress through Delivery, Deep Sync, Activation, and Adoption phases - reducing time-to-value and increasing long-term platform stickiness. Drive Retention Through Measurable Impact - Embed structured value frameworks aligned to Joint Business Plans and Customer Decision Cycles. Proactively identify risk across technical integrations, adoption gaps, and solution misalignment - and intervene early. Elevate Operational Excellence - Design scalable delivery models appropriate for SMB, Mid-Market, and Enterprise complexity. Standardise best practices across onboarding, integration validation, and advanced solution design. Strengthen Cross-Functional Impact - Partner closely with Sales, Product, Revenue Operations, and Marketing to ensure alignment from pre-sale solution design through post-sale optimisation. Provide structured insight into churn drivers, expansion signals, and product feedback. Build the Future of Specialist-Led CS - Evolve the function from reactive support to proactive value orchestration. Continuously refine processes, performance metrics, and capability frameworks to improve scalability and commercial impact. OUR EXPECTATIONS Proven Leadership Experience - Demonstrated experience leading specialist, technical, or implementation-focused customer teams within a SaaS or high-growth B2B environment. Customer Lifecycle Expertise - Strong understanding of onboarding, adoption, integration, and value realisation models - with a track record of influencing retention or NRR outcomes. Commercial Acumen - Comfortable operating in a revenue-focused environment, understanding how adoption, integration quality, and solution design directly impact renewal and expansion. Analytical & Data-Driven - Able to interpret customer performance data, identify trends, and translate insight into action. Cross-Functional Influence - Confident collaborating with Sales, Product, Engineering, and RevOps - aligning multiple stakeholders without direct authority. Coaching & Talent Development - Passionate about developing people, building structured career pathways, and driving performance through clarity and accountability. Agile in a Scale-Up - Adaptable, resourceful, and energised by building structure within a fast-moving, high-growth environment. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Apr 02, 2026
Full time
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. YOUR ROLE As Team Manager, Customer Success, you will lead a specialist team of Training Specialists, Integration Engineers, and Solutions Consultants across all customer segments. This role is pivotal in ensuring Cognism is not only implemented - but fully embedded, adopted, and delivering measurable commercial impact. You will orchestrate technical delivery, workflow adoption, and solution design to ensure customers achieve tangible ROI. By combining operational leadership with commercial awareness, you will transform Customer Success into a proactive, value-driven function that strengthens retention, expansion, and long-term partnership. YOUR CHALLENGES & OPPORTUNITIES Lead a Specialist Function - Build, coach, and develop a high-performing, multi-disciplinary team. Create clarity in role accountability while ensuring seamless collaboration across Training, Integration, and Solutions expertise. Orchestrate Customer Value - Ensure customers successfully progress through Delivery, Deep Sync, Activation, and Adoption phases - reducing time-to-value and increasing long-term platform stickiness. Drive Retention Through Measurable Impact - Embed structured value frameworks aligned to Joint Business Plans and Customer Decision Cycles. Proactively identify risk across technical integrations, adoption gaps, and solution misalignment - and intervene early. Elevate Operational Excellence - Design scalable delivery models appropriate for SMB, Mid-Market, and Enterprise complexity. Standardise best practices across onboarding, integration validation, and advanced solution design. Strengthen Cross-Functional Impact - Partner closely with Sales, Product, Revenue Operations, and Marketing to ensure alignment from pre-sale solution design through post-sale optimisation. Provide structured insight into churn drivers, expansion signals, and product feedback. Build the Future of Specialist-Led CS - Evolve the function from reactive support to proactive value orchestration. Continuously refine processes, performance metrics, and capability frameworks to improve scalability and commercial impact. OUR EXPECTATIONS Proven Leadership Experience - Demonstrated experience leading specialist, technical, or implementation-focused customer teams within a SaaS or high-growth B2B environment. Customer Lifecycle Expertise - Strong understanding of onboarding, adoption, integration, and value realisation models - with a track record of influencing retention or NRR outcomes. Commercial Acumen - Comfortable operating in a revenue-focused environment, understanding how adoption, integration quality, and solution design directly impact renewal and expansion. Analytical & Data-Driven - Able to interpret customer performance data, identify trends, and translate insight into action. Cross-Functional Influence - Confident collaborating with Sales, Product, Engineering, and RevOps - aligning multiple stakeholders without direct authority. Coaching & Talent Development - Passionate about developing people, building structured career pathways, and driving performance through clarity and accountability. Agile in a Scale-Up - Adaptable, resourceful, and energised by building structure within a fast-moving, high-growth environment. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Senior Solutions Consultant
Zendesk Group
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Apr 02, 2026
Full time
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Get Staffed Online Recruitment Limited
Director of Learning for Performing Arts
Get Staffed Online Recruitment Limited Darwen, Lancashire
Director of Learning for Performing Arts Location: Blackburn with Darwen, UK Salary: MPS 1 6 / UPS1 3 + TLR2B Contract Type: Permanent Education Phases: Secondary Job Roles: Head Of Department or Curriculum Working Patterns: Full-Time Application Deadline: Sunday, 19th April 2026 About Our Client Our client s Community Academy has a capacity of 1200 in the lower school and also has a developing sixth form provision. The sixth form has enjoyed strong progress in both academic and applied courses and has destinations data that shows NEETs significantly lower than the national picture. All our client s schools place enterprise and an entrepreneurial spirit at the heart of their ethos. In addition, the Academy has a strong record of promoting cultural capital through its Technology and Creative Arts departments, where competition, visits and visitors are a regular part of student experience and support the development of cultural capital. The Academy is very much a community school with a truly comprehensive intake. Sitting above the national average, 33% of its cohort are designated as being in the pupil premium category and the Academy works hard to support all students to achieve strong engagement and strong outcomes. With a strong focus on their four key improvement levers around culture, coaching, curriculum and data-informed instruction, the Academy s team are building towards a consistent provision that supports great progress for all students. About The Role Join our client as a Director of Learning Performing Arts! Are you a visionary Performing Arts Educator ready to inspire excellence and innovation? Do you have a passion for shaping the future of learning and empowering both Teachers and students to reach their fullest potential? If so, they want you! As their Director of Learning Performing Arts, you will lead, design, and implement a cutting-edge curriculum across all levels. You will mentor passionate Educators, drive teaching excellence, and cultivate a culture of curiosity and achievement in performing arts to secure. High quality teaching. Effective use of resources. Improved standards of learning, achievement and progress for all students. Duties and responsibilities. They welcome applications from all sections of the community and particularly encourage applications from underrepresented demographics. Benefits Join Our Client s Family! Here's why working for our client is the right choice for you: Benefits Scheme Enjoy exclusive offers and discounts tailored just for you! Cycle to Work Scheme Save money and stay fit with their bike-friendly benefits. Employee Assistance Programme Your wellbeing matters! Access free, confidential support whenever you need it. Flexible Working Opportunities Balance work and life with flexibility that suits you. Free On-Site Parking No more hunting for parking, they ve got your spot covered. Generous Annual Leave Start with a great holiday allowance, and it gets even better after 5 years! Pension Schemes Secure your future with access to the Teachers Pension Scheme or Local Government Pension Scheme. Refer a Friend Scheme Know someone who would love it here? Earn rewards by bringing them on board! Click apply and complete your application.
Apr 02, 2026
Full time
Director of Learning for Performing Arts Location: Blackburn with Darwen, UK Salary: MPS 1 6 / UPS1 3 + TLR2B Contract Type: Permanent Education Phases: Secondary Job Roles: Head Of Department or Curriculum Working Patterns: Full-Time Application Deadline: Sunday, 19th April 2026 About Our Client Our client s Community Academy has a capacity of 1200 in the lower school and also has a developing sixth form provision. The sixth form has enjoyed strong progress in both academic and applied courses and has destinations data that shows NEETs significantly lower than the national picture. All our client s schools place enterprise and an entrepreneurial spirit at the heart of their ethos. In addition, the Academy has a strong record of promoting cultural capital through its Technology and Creative Arts departments, where competition, visits and visitors are a regular part of student experience and support the development of cultural capital. The Academy is very much a community school with a truly comprehensive intake. Sitting above the national average, 33% of its cohort are designated as being in the pupil premium category and the Academy works hard to support all students to achieve strong engagement and strong outcomes. With a strong focus on their four key improvement levers around culture, coaching, curriculum and data-informed instruction, the Academy s team are building towards a consistent provision that supports great progress for all students. About The Role Join our client as a Director of Learning Performing Arts! Are you a visionary Performing Arts Educator ready to inspire excellence and innovation? Do you have a passion for shaping the future of learning and empowering both Teachers and students to reach their fullest potential? If so, they want you! As their Director of Learning Performing Arts, you will lead, design, and implement a cutting-edge curriculum across all levels. You will mentor passionate Educators, drive teaching excellence, and cultivate a culture of curiosity and achievement in performing arts to secure. High quality teaching. Effective use of resources. Improved standards of learning, achievement and progress for all students. Duties and responsibilities. They welcome applications from all sections of the community and particularly encourage applications from underrepresented demographics. Benefits Join Our Client s Family! Here's why working for our client is the right choice for you: Benefits Scheme Enjoy exclusive offers and discounts tailored just for you! Cycle to Work Scheme Save money and stay fit with their bike-friendly benefits. Employee Assistance Programme Your wellbeing matters! Access free, confidential support whenever you need it. Flexible Working Opportunities Balance work and life with flexibility that suits you. Free On-Site Parking No more hunting for parking, they ve got your spot covered. Generous Annual Leave Start with a great holiday allowance, and it gets even better after 5 years! Pension Schemes Secure your future with access to the Teachers Pension Scheme or Local Government Pension Scheme. Refer a Friend Scheme Know someone who would love it here? Earn rewards by bringing them on board! Click apply and complete your application.
Senior Solutions Consultant
Zendesk, Inc.
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Apr 02, 2026
Full time
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Head of FP&A
INGRAM MICRO (UK) LIMITED Milton Keynes, Buckinghamshire
Head of FP&A About the role: This is an exciting, newly created leadership role for an experienced FP&A professional who wants to shape the strategic direction of the UK&I FP&A and Commercial Finance function. As Head of FP&A, you'll play a pivotal part in transforming how financial insight is delivered across the organisation - driving clarity, challenging assumptions, and enabling smarter decision-making. You'll lead a high-performing team responsible for budget cycles, forecasting, reporting, and financial analysis, ensuring all outputs are accurate, timely, and data-driven. This role also serves as the central point of contact for EMEA and Global Corporate FP&A teams, requiring exceptional communication skills and the ability to simplify complex information into actionable insight. What your role as a Head of FP&A will involve: Own the end-to-end budget process, forecasts and financial inputs into enterprise-wide initiatives and projects. Oversee all routine F,P&A reporting for corporate requirements during month end and quarter end, ensuring the clear narration of historical and future financial performance. Appraise and build on the existing suite of reporting to facilitate meaningful business insights and enhanced decision making, proactively engaging in data-led conversations with various functional areas of the business (sales, commercial etc). Autonomously respond to ad-hoc queries from commercial functions. Autonomously respond to queries from EMEA/Global Corporate F,P&A teams. Own working capital and 13-week cash flow forecasts, providing options to course-correct if adverse deviations to commitments are foreseen. To set you up for success, we are looking for the following skills and experience: Big 4 qualified accountant (ACA) with experience in a FP&A leadership role. Proven background managing and developing finance teams, with experience gained in global organisations. Highly analytical, with strong capability in evaluating reporting, KPIs, performance trends and simplifying complex data. Strategic thinker with strong judgement, autonomous decision-making skills and the confidence to challenge at senior levels. Excellent communication and organisational skills, able to prioritise effectively and hold a full UK driving licence. Good understanding of US GAAP. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry's first business-to-consumer like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. What we offer: AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme Rising holiday allowance at Year 2 and Year 5 Birthday day off Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent. Employee discounts and wellness perks Modern offices with breakout spaces, free tea and coffee, and a private wellness room Development opportunities with clear career progression and training This is a Milton Keynes-based position with a hybrid working pattern (three days per week on site), so applicants should ensure they can commit to a practical commute. Please be aware that, for this vacancy, we are unable to provide visa sponsorship. Applicants must already hold the right to work in the UK or Indefinite Leave to Remain. If this opportunity aligns with your experience and aspirations, apply now!
Apr 02, 2026
Full time
Head of FP&A About the role: This is an exciting, newly created leadership role for an experienced FP&A professional who wants to shape the strategic direction of the UK&I FP&A and Commercial Finance function. As Head of FP&A, you'll play a pivotal part in transforming how financial insight is delivered across the organisation - driving clarity, challenging assumptions, and enabling smarter decision-making. You'll lead a high-performing team responsible for budget cycles, forecasting, reporting, and financial analysis, ensuring all outputs are accurate, timely, and data-driven. This role also serves as the central point of contact for EMEA and Global Corporate FP&A teams, requiring exceptional communication skills and the ability to simplify complex information into actionable insight. What your role as a Head of FP&A will involve: Own the end-to-end budget process, forecasts and financial inputs into enterprise-wide initiatives and projects. Oversee all routine F,P&A reporting for corporate requirements during month end and quarter end, ensuring the clear narration of historical and future financial performance. Appraise and build on the existing suite of reporting to facilitate meaningful business insights and enhanced decision making, proactively engaging in data-led conversations with various functional areas of the business (sales, commercial etc). Autonomously respond to ad-hoc queries from commercial functions. Autonomously respond to queries from EMEA/Global Corporate F,P&A teams. Own working capital and 13-week cash flow forecasts, providing options to course-correct if adverse deviations to commitments are foreseen. To set you up for success, we are looking for the following skills and experience: Big 4 qualified accountant (ACA) with experience in a FP&A leadership role. Proven background managing and developing finance teams, with experience gained in global organisations. Highly analytical, with strong capability in evaluating reporting, KPIs, performance trends and simplifying complex data. Strategic thinker with strong judgement, autonomous decision-making skills and the confidence to challenge at senior levels. Excellent communication and organisational skills, able to prioritise effectively and hold a full UK driving licence. Good understanding of US GAAP. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry's first business-to-consumer like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. What we offer: AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme Rising holiday allowance at Year 2 and Year 5 Birthday day off Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent. Employee discounts and wellness perks Modern offices with breakout spaces, free tea and coffee, and a private wellness room Development opportunities with clear career progression and training This is a Milton Keynes-based position with a hybrid working pattern (three days per week on site), so applicants should ensure they can commit to a practical commute. Please be aware that, for this vacancy, we are unable to provide visa sponsorship. Applicants must already hold the right to work in the UK or Indefinite Leave to Remain. If this opportunity aligns with your experience and aspirations, apply now!
Newstone Talent Solutions Ltd
Head of Operational Resilience
Newstone Talent Solutions Ltd
Permanent role - Head of Operational ResilienceSenior Leadership Role Financial ServicesLondon based - Hybrid roleSalary £100-110k + 10% Bonus and Excellent Benefits - including 32 days holiday A leading financial services organisation is seeking an experienced Head of Operational Resilience to lead and develop its enterprise wide resilience strategy. Reporting into senior leadership within a technology and operations directorate, this newly created role will play a key part in ensuring the organisation can anticipate, withstand and recover from operational disruption across its core services. The role will oversee the development and implementation of the operational resilience framework across multiple entities, ensuring alignment with regulatory requirements and industry best practice. You will work closely with executive leadership, risk and technology teams to identify vulnerabilities across areas such as cyber, technology, third-party risk and critical business services, while leading scenario testing, crisis management planning and incident response readiness. Key Responsibilities: Develop and implement the organisation's operational resilience strategy in line with regulatory requirements and best practice. Oversee resilience across operations, technology, third party providers, and critical business services. Lead resilience assessments, scenario testing, and reporting to the board and senior leadership. Ensure robust business continuity, incident management, and crisis response frameworks are in place. Drive cross functional collaboration to embed resilience across the organisation. Monitor regulatory developments and maintain ongoing compliance. Initiate and manage resilience related projects and initiatives. Lead, motivate, and manage the Operational Resilience team. Operate with a high degree of autonomy in strategic planning, decision making, and day to day resilience management, while aligning with governance, organisational strategy, and regulatory obligations in close partnership with senior leadership. Required Experience & Attributes: Extensive experience in operational resilience and/or operational risk, ideally within financial services, with strong knowledge of regulatory frameworks (e.g., FCA). Proven ability to lead cross-organisational projects, influence senior stakeholders, and drive organisational change. Experienced in managing multi-disciplinary teams and delivering complex initiatives. Strong analytical, communication, interpersonal, and relationship-building skills. Professional qualifications in risk, resilience, or continuity (e.g., MBCI, CBCI, IRM) desirable. Proactive, solution-focused, and able to work independently while collaborating effectively across teams and stakeholders. This is an exciting opportunity for a senior finance professional who thrives on influencing strategic decisions and driving organisational resilience. If you are looking for your next challenge in a highly visible leadership role, where you can shape enterprise wide operational resilience and deliver real impact, we would be delighted to hear from you.
Apr 02, 2026
Full time
Permanent role - Head of Operational ResilienceSenior Leadership Role Financial ServicesLondon based - Hybrid roleSalary £100-110k + 10% Bonus and Excellent Benefits - including 32 days holiday A leading financial services organisation is seeking an experienced Head of Operational Resilience to lead and develop its enterprise wide resilience strategy. Reporting into senior leadership within a technology and operations directorate, this newly created role will play a key part in ensuring the organisation can anticipate, withstand and recover from operational disruption across its core services. The role will oversee the development and implementation of the operational resilience framework across multiple entities, ensuring alignment with regulatory requirements and industry best practice. You will work closely with executive leadership, risk and technology teams to identify vulnerabilities across areas such as cyber, technology, third-party risk and critical business services, while leading scenario testing, crisis management planning and incident response readiness. Key Responsibilities: Develop and implement the organisation's operational resilience strategy in line with regulatory requirements and best practice. Oversee resilience across operations, technology, third party providers, and critical business services. Lead resilience assessments, scenario testing, and reporting to the board and senior leadership. Ensure robust business continuity, incident management, and crisis response frameworks are in place. Drive cross functional collaboration to embed resilience across the organisation. Monitor regulatory developments and maintain ongoing compliance. Initiate and manage resilience related projects and initiatives. Lead, motivate, and manage the Operational Resilience team. Operate with a high degree of autonomy in strategic planning, decision making, and day to day resilience management, while aligning with governance, organisational strategy, and regulatory obligations in close partnership with senior leadership. Required Experience & Attributes: Extensive experience in operational resilience and/or operational risk, ideally within financial services, with strong knowledge of regulatory frameworks (e.g., FCA). Proven ability to lead cross-organisational projects, influence senior stakeholders, and drive organisational change. Experienced in managing multi-disciplinary teams and delivering complex initiatives. Strong analytical, communication, interpersonal, and relationship-building skills. Professional qualifications in risk, resilience, or continuity (e.g., MBCI, CBCI, IRM) desirable. Proactive, solution-focused, and able to work independently while collaborating effectively across teams and stakeholders. This is an exciting opportunity for a senior finance professional who thrives on influencing strategic decisions and driving organisational resilience. If you are looking for your next challenge in a highly visible leadership role, where you can shape enterprise wide operational resilience and deliver real impact, we would be delighted to hear from you.
the Difference
Head of The Inclusive Leadership Course
the Difference Tower Hamlets, London
The Difference is seeking a Head of the Inclusive Leadership Course to lead our year-long programme for senior school leaders, training 200+ headteachers, deputies and assistant heads annually to reduce lost learning and transform inclusion practice across England's schools. This is a senior leadership role with responsibility for designing and delivering a sector-leading professional development programme, building strong relationships with school leaders and strategic partners, and capturing evidence of impact. The role will lead facilitation of regional cohorts, oversee quality assurance across all programme delivery, and work closely with MAT and LA leaders to scale understanding and reach. The role requires regular national travel for programme delivery, regular office attendance and representing The Difference at conferences and sector events. You will work directly with the Deputy CEO to develop course content, identify opportunities for programme expansion, and ensure the course remains at the forefront of inclusion leadership practice. We are looking for a confident leader with a strong track record in senior school leadership, programme design and delivery, and stakeholder management, alongside the ability to translate inclusion strategy into measurable outcomes for young people. About The Difference Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. Since 2019, over 1,000 school leaders have completed the Inclusive Leadership Course. 94% report shifted knowledge of inclusion, and 64% of schools subsequently saw suspensions data buck national trends. The course has been the test bed for our Whole-School Approach to Inclusion, with principles now evident in the Schools White Paper. Key Responsibilities Lead design of the Inclusive Leadership Course to ensure full engagement across the year and measurable improvement in Whole School Inclusion practice Lead facilitation on regional cohorts, building cohort buy-in and belonging while maintaining high engagement and satisfaction Design and execute evidence capture to provide timely, valuable data for The Difference Impact Strategy Stay informed of promising practice to ensure the course remains sector-leading, piloting new content before wider roll-out Represent The Difference through speaking engagements and writing About You Essential: Senior leadership experience in schools with a track record of leading inclusive work that gives credibility to stakeholder relationships Experience designing and delivering professional development that has led to improved student outcomes Proven ability to build teams with strong identities to deliver against ambitious targets Experience quality assuring autonomous staff in ways that empower while delivering consistent outcomes Strategic ability to juggle competing priorities, spot and mitigate risks, and identify opportunities Credibility to hold significant relationships with MAT CEOs, Directors of Children's Services and DfE Commitment to personal growth, including diagnosing your own development areas and using others' expertise Shared values with The Difference and personal commitment to improving life outcomes for young people Desired: Insight through life or work into school experiences of over-excluded young people Product design experience building business cases for new services in the school sector Early-stage social enterprise or charity experience Please see the attached Job Description for full role details and person specification. We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted where possible.
Apr 02, 2026
Full time
The Difference is seeking a Head of the Inclusive Leadership Course to lead our year-long programme for senior school leaders, training 200+ headteachers, deputies and assistant heads annually to reduce lost learning and transform inclusion practice across England's schools. This is a senior leadership role with responsibility for designing and delivering a sector-leading professional development programme, building strong relationships with school leaders and strategic partners, and capturing evidence of impact. The role will lead facilitation of regional cohorts, oversee quality assurance across all programme delivery, and work closely with MAT and LA leaders to scale understanding and reach. The role requires regular national travel for programme delivery, regular office attendance and representing The Difference at conferences and sector events. You will work directly with the Deputy CEO to develop course content, identify opportunities for programme expansion, and ensure the course remains at the forefront of inclusion leadership practice. We are looking for a confident leader with a strong track record in senior school leadership, programme design and delivery, and stakeholder management, alongside the ability to translate inclusion strategy into measurable outcomes for young people. About The Difference Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. Since 2019, over 1,000 school leaders have completed the Inclusive Leadership Course. 94% report shifted knowledge of inclusion, and 64% of schools subsequently saw suspensions data buck national trends. The course has been the test bed for our Whole-School Approach to Inclusion, with principles now evident in the Schools White Paper. Key Responsibilities Lead design of the Inclusive Leadership Course to ensure full engagement across the year and measurable improvement in Whole School Inclusion practice Lead facilitation on regional cohorts, building cohort buy-in and belonging while maintaining high engagement and satisfaction Design and execute evidence capture to provide timely, valuable data for The Difference Impact Strategy Stay informed of promising practice to ensure the course remains sector-leading, piloting new content before wider roll-out Represent The Difference through speaking engagements and writing About You Essential: Senior leadership experience in schools with a track record of leading inclusive work that gives credibility to stakeholder relationships Experience designing and delivering professional development that has led to improved student outcomes Proven ability to build teams with strong identities to deliver against ambitious targets Experience quality assuring autonomous staff in ways that empower while delivering consistent outcomes Strategic ability to juggle competing priorities, spot and mitigate risks, and identify opportunities Credibility to hold significant relationships with MAT CEOs, Directors of Children's Services and DfE Commitment to personal growth, including diagnosing your own development areas and using others' expertise Shared values with The Difference and personal commitment to improving life outcomes for young people Desired: Insight through life or work into school experiences of over-excluded young people Product design experience building business cases for new services in the school sector Early-stage social enterprise or charity experience Please see the attached Job Description for full role details and person specification. We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted where possible.
Get Staffed Online Recruitment Limited
Head of Year
Get Staffed Online Recruitment Limited Darwen, Lancashire
Head of Year Location: Blackburn with Darwen, UK Salary: SCP21 £29,238 SCP 25 £34,560 (Actual Pro Rata Salary) Contract Type: Permanent Education Phases: Secondary Working Patterns: Full-Time Application Deadline: Friday, 10th April 2026 About Our Client Our client s Community Academy has a capacity of 1200 in the lower school and also has a developing sixth form provision. The sixth form has enjoyed strong progress in both academic and applied courses and has destinations data that shows NEETs significantly lower than the national picture. All our client s schools place enterprise and an entrepreneurial spirit at the heart of their ethos. In addition, the Academy has a strong record of promoting cultural capital through its Technology and Creative Arts departments, where competition, visits and visitors are a regular part of student experience and support the development of cultural capital. The Academy is very much a community school with a truly comprehensive intake. Sitting above the national average, 33% of its cohort are designated as being in the pupil premium category and the Academy works hard to support all students to achieve strong engagement and strong outcomes. With a strong focus on their four key improvement levers around culture, coaching, curriculum and data-informed instruction, the Academy s team are building towards a consistent provision that supports great progress for all students. About The Role Head of Year Be the Difference at the Academy Inspire. Support. Lead. Transform. Are you passionate about shaping young lives, supporting families, and driving a culture of excellence? Our client is looking for a dedicated, dynamic, and compassionate Head of Year to become a cornerstone of their pastoral and academic team. As a Head of Year, you'll be more than a Manager you will be a mentor, a guide, and a leader. Your influence will stretch across classrooms, corridors, and beyond, helping to shape the future of every student in your care. This is a non-teaching role. Who They re Looking For They are seeking a passionate individual with: A strong moral purpose. Excellent communication skills. Commitment to student wellbeing and achievement. Ability to lead with empathy and inspire resilience will be central to your success. This is your opportunity to be part of something powerful to lead with heart, serve with purpose, and help students find their voice and their future. They welcome applications from all sections of the community and particularly encourage applications from underrepresented demographics. Benefits Join Our Client s Family! Here's why working for Aldridge Education is the right choice for you: Benefits Scheme Enjoy exclusive offers and discounts tailored just for you! Cycle to Work Scheme Save money and stay fit with their bike-friendly benefits. Employee Assistance Programme Your wellbeing matters! Access free, confidential support whenever you need it. Flexible Working Opportunities Balance work and life with flexibility that suits you. Free On-Site Parking No more hunting for parking, they ve got your spot covered. Generous Annual Leave Start with a great holiday allowance, and it gets even better after 5 years! Pension Schemes Secure your future with access to the Teachers Pension Scheme or Local Government Pension Scheme. Refer a Friend Scheme Know someone who would love it here? Earn rewards by bringing them on board! Click apply and complete your application.
Apr 02, 2026
Full time
Head of Year Location: Blackburn with Darwen, UK Salary: SCP21 £29,238 SCP 25 £34,560 (Actual Pro Rata Salary) Contract Type: Permanent Education Phases: Secondary Working Patterns: Full-Time Application Deadline: Friday, 10th April 2026 About Our Client Our client s Community Academy has a capacity of 1200 in the lower school and also has a developing sixth form provision. The sixth form has enjoyed strong progress in both academic and applied courses and has destinations data that shows NEETs significantly lower than the national picture. All our client s schools place enterprise and an entrepreneurial spirit at the heart of their ethos. In addition, the Academy has a strong record of promoting cultural capital through its Technology and Creative Arts departments, where competition, visits and visitors are a regular part of student experience and support the development of cultural capital. The Academy is very much a community school with a truly comprehensive intake. Sitting above the national average, 33% of its cohort are designated as being in the pupil premium category and the Academy works hard to support all students to achieve strong engagement and strong outcomes. With a strong focus on their four key improvement levers around culture, coaching, curriculum and data-informed instruction, the Academy s team are building towards a consistent provision that supports great progress for all students. About The Role Head of Year Be the Difference at the Academy Inspire. Support. Lead. Transform. Are you passionate about shaping young lives, supporting families, and driving a culture of excellence? Our client is looking for a dedicated, dynamic, and compassionate Head of Year to become a cornerstone of their pastoral and academic team. As a Head of Year, you'll be more than a Manager you will be a mentor, a guide, and a leader. Your influence will stretch across classrooms, corridors, and beyond, helping to shape the future of every student in your care. This is a non-teaching role. Who They re Looking For They are seeking a passionate individual with: A strong moral purpose. Excellent communication skills. Commitment to student wellbeing and achievement. Ability to lead with empathy and inspire resilience will be central to your success. This is your opportunity to be part of something powerful to lead with heart, serve with purpose, and help students find their voice and their future. They welcome applications from all sections of the community and particularly encourage applications from underrepresented demographics. Benefits Join Our Client s Family! Here's why working for Aldridge Education is the right choice for you: Benefits Scheme Enjoy exclusive offers and discounts tailored just for you! Cycle to Work Scheme Save money and stay fit with their bike-friendly benefits. Employee Assistance Programme Your wellbeing matters! Access free, confidential support whenever you need it. Flexible Working Opportunities Balance work and life with flexibility that suits you. Free On-Site Parking No more hunting for parking, they ve got your spot covered. Generous Annual Leave Start with a great holiday allowance, and it gets even better after 5 years! Pension Schemes Secure your future with access to the Teachers Pension Scheme or Local Government Pension Scheme. Refer a Friend Scheme Know someone who would love it here? Earn rewards by bringing them on board! Click apply and complete your application.
Sr. Account Manager
Validity
About the Role Validity is hiring an experienced, enterprise-level Senior Account Manager to lead key, large-scale client relationships. This role focuses on long term growth, strategic retention, and expansion within complex organizations. The Senior Account Manager will act as the strategic owner between clients and internal teams-including sales, product, and technology-to drive value and ensure client success. Success in this role requires deep client understanding, executive level communication, and the ability to drive opportunities for upsell, cross sell, and account expansion. You will be responsible for driving revenue growth within existing customer accounts by nurturing trusted, strategic relationships. This includes gaining a comprehensive understanding of your customer's needs and creating tailored account strategies that align with their goals, backed by compelling business cases for various personas. You'll leverage insights into customer operations, industry trends, and competitive positioning to build and execute a roadmap for both short term and long term growth within your assigned accounts. This is a role for an experienced Senior/Lead Senior Account Manager with a minimum of 7 10 years of directly related experience in similar roles at B2B SaaS organizations with a history of demonstrated performance meeting and exceeding quota, revenue and performance goals. Team Dynamic Commitment to Win - Consistently achieve personal and professional goals. Intellectual Curiosity - A strong desire to learn, understand and ask thoughtful questions. Critical Strategic Thinking - The ability to find and synthesize information, apply logic to problems, and quickly analyze information to provide a recommendation. Coachability - Humble, acknowledge strengths and weaknesses, take feedback well, and translate it into actionable solutions. Strong Communicator. Self starter who can work independently and with a team as necessary to secure business. Passion for providing solutions to ensure our clients' success. Position Duties and Responsibilities Achieve trusted advisor status individually and establish, nurture and grow relationships between accounts and internal executive teams. Learn and understand customers' strategic objectives, growth plans, tech stack, competitive landscape and industry trends. Develop detailed account plans which tie closely to customers' strategic objectives, define a clear growth plan and achieve revenue targets; create demand. Upsell, cross sell and renew accounts while achieving retention and growth targets. Take overall ownership of the end to end sales process utilizing MEDDPICC, coordinate and communicate cross functionally to ensure internal and external stakeholders are aligned and appropriate resources applied as needed. Develop deep industry and product knowledge and expertly command value based messaging to customers. Required Experience, Skills, and Education Minimum of 7 10 years in similar Senior Account Manager (or combination of Senior Account Executive and Senior Account Manager) roles at a B2B SaaS company, managing enterprise level relationships across multiple buying centers for a multi million dollar book of business. Highly effective and strategic user of Agentforce 360 Platform (Formerly Salesforce Platform). Demonstrated track record of achieving retention and growth targets. Proven business development and value based selling capabilities. Strong business acumen, operational and analytical skills; ability to understand complex business environments, structures, drivers and manage your book like a business. Ability to cultivate productive client relationships with a variety of buying personas. Experience developing strategic account plans aimed at creating demand. Ability to think strategically and execute tactically; well developed strategic thinking and problem solving skills. Sales cycle and negotiation expertise. Exceptional verbal and written communication skills, effective and persuasive presentation skills. Focused on identifying local candidates who are immediately available to work a hybrid office based position (Tuesday, Wednesday, and Thursday) in the team's London (Southwark) location. This role is not eligible for relocation or remote work. Ability to travel as needed. Preferred Experience, Skills, and Education Bachelor's degree. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top tier investors, 5 star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, São Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Equal Opportunity Employer Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Privacy Notice Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice.
Apr 02, 2026
Full time
About the Role Validity is hiring an experienced, enterprise-level Senior Account Manager to lead key, large-scale client relationships. This role focuses on long term growth, strategic retention, and expansion within complex organizations. The Senior Account Manager will act as the strategic owner between clients and internal teams-including sales, product, and technology-to drive value and ensure client success. Success in this role requires deep client understanding, executive level communication, and the ability to drive opportunities for upsell, cross sell, and account expansion. You will be responsible for driving revenue growth within existing customer accounts by nurturing trusted, strategic relationships. This includes gaining a comprehensive understanding of your customer's needs and creating tailored account strategies that align with their goals, backed by compelling business cases for various personas. You'll leverage insights into customer operations, industry trends, and competitive positioning to build and execute a roadmap for both short term and long term growth within your assigned accounts. This is a role for an experienced Senior/Lead Senior Account Manager with a minimum of 7 10 years of directly related experience in similar roles at B2B SaaS organizations with a history of demonstrated performance meeting and exceeding quota, revenue and performance goals. Team Dynamic Commitment to Win - Consistently achieve personal and professional goals. Intellectual Curiosity - A strong desire to learn, understand and ask thoughtful questions. Critical Strategic Thinking - The ability to find and synthesize information, apply logic to problems, and quickly analyze information to provide a recommendation. Coachability - Humble, acknowledge strengths and weaknesses, take feedback well, and translate it into actionable solutions. Strong Communicator. Self starter who can work independently and with a team as necessary to secure business. Passion for providing solutions to ensure our clients' success. Position Duties and Responsibilities Achieve trusted advisor status individually and establish, nurture and grow relationships between accounts and internal executive teams. Learn and understand customers' strategic objectives, growth plans, tech stack, competitive landscape and industry trends. Develop detailed account plans which tie closely to customers' strategic objectives, define a clear growth plan and achieve revenue targets; create demand. Upsell, cross sell and renew accounts while achieving retention and growth targets. Take overall ownership of the end to end sales process utilizing MEDDPICC, coordinate and communicate cross functionally to ensure internal and external stakeholders are aligned and appropriate resources applied as needed. Develop deep industry and product knowledge and expertly command value based messaging to customers. Required Experience, Skills, and Education Minimum of 7 10 years in similar Senior Account Manager (or combination of Senior Account Executive and Senior Account Manager) roles at a B2B SaaS company, managing enterprise level relationships across multiple buying centers for a multi million dollar book of business. Highly effective and strategic user of Agentforce 360 Platform (Formerly Salesforce Platform). Demonstrated track record of achieving retention and growth targets. Proven business development and value based selling capabilities. Strong business acumen, operational and analytical skills; ability to understand complex business environments, structures, drivers and manage your book like a business. Ability to cultivate productive client relationships with a variety of buying personas. Experience developing strategic account plans aimed at creating demand. Ability to think strategically and execute tactically; well developed strategic thinking and problem solving skills. Sales cycle and negotiation expertise. Exceptional verbal and written communication skills, effective and persuasive presentation skills. Focused on identifying local candidates who are immediately available to work a hybrid office based position (Tuesday, Wednesday, and Thursday) in the team's London (Southwark) location. This role is not eligible for relocation or remote work. Ability to travel as needed. Preferred Experience, Skills, and Education Bachelor's degree. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top tier investors, 5 star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, São Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Equal Opportunity Employer Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Privacy Notice Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice.
Essex County Council
Head of Data Management & Reporting
Essex County Council Chelmsford, Essex
Head of Data Management & Reporting Permanent, Full Time £77,258 - £90,892 per annum Location: Chelmsford Working Style: Anywhere worker Ref: 22158 We're recruiting an experienced and forward thinking leader to take on the role of Head of Data Management and Reporting. This is a high impact position at the centre of how the Council uses data to shape strategy, improve services, and deliver better outcomes for communities across Essex. In this strategically important role, you will lead the development of a modern, reliable, and high quality data environment that supports confident, evidence based decision making at every level of the organisation. We are seeking someone with proven experience working within data teams and modern data platforms, and who is confident navigating future organisational and technical challenges, including those arising from Local Government Reorganisation (LGR). You will set the direction for data governance, reporting standards, and engineering capability, ensuring that insight is accurate, accessible, and aligned to the Council's priorities. You will head a talented team of data engineers, analysts, and reporting specialists, creating a culture that values quality, innovation, and continuous improvement. Working collaboratively across the organisation, you will drive the delivery of scalable data platforms and reporting solutions that enable greater automation, improved efficiency, and enhanced analytical capability. This role requires a leader who can balance strategic vision with operational rigour. You will ensure data is managed responsibly and securely, maintaining full compliance with legal and regulatory standards while enabling the organisation to make better use of its data assets. Your leadership will directly contribute to Essex County Council's (ECC's) ambition to be a modern, data driven, digitally enabled council. For an accomplished data leader, this is a significant opportunity to influence change at scale, shape the future of ECC's data landscape, and support services that make a tangible difference to the lives of residents. To read more about our business area, please visit: Policy, Economy, Investment and Property Interviews are expected to take place for this role towards the end of April 2026 / beginning of May 2026 at County Hall, Chelmsford. Accountabilities In this role, you will provide strategic leadership to translate organisational priorities into effective, future-focused data and service delivery. You will work collaboratively across ECC and with external partners, maintaining strong relationships that support long-term planning and high-quality outcomes. Using evidence-based insight, you will identify and deliver improvements, implement innovative and commercially minded solutions, and ensure digital technologies are effectively used to enhance performance and customer experience. You will lead the development, governance, and optimisation of ECC's enterprise data architecture, ensuring secure, scalable and interoperable data systems, high-quality core datasets, and robust reporting capabilities that enable data-driven decision-making. You will champion self-service analytics, oversee advanced visualisation and reporting products, and drive automation to improve efficiency. As a senior leader, you will manage and develop a high-performing data and reporting team, promote equality and diversity in decision-making, ensure compliance with legislation and data standards, and maintain exemplary customer interactions. Targets and objectives will be set annually in line with the performance management framework. The Experience You Will Bring Educated to degree level in a relevant discipline (e.g., Data Engineering, Computer Science, Information Management, Business Intelligence, or a related field), or equivalent professional experience demonstrating deep expertise in enterprise data management and reporting. Evidence of sustained continuing professional development in data architecture, engineering, analytics, or business intelligence. Membership of a relevant professional body (e.g. British Computer Society, DAMA International, Chartered Institute for IT, or equivalent) is highly desirable, demonstrating commitment to professional standards and ethical data practice. Extensive experience in designing and managing scalable data architectures, including data warehouses, lakes, and integration platforms. Proven ability to align technical infrastructure with business needs and future growth. Strong track record in leading the development of reporting tools, dashboards, and analytical products that translate complex data into actionable insights for strategic and operational decision-making. Deep understanding of data governance principles, data stewardship, and quality assurance practices. Experience in embedding standards, policies, and controls that ensure consistency, reliability, and compliance across the organisation. Proven track record of leading Multidisciplinary teams comprising of data engineers, analysts, and reporting professionals. Skilled in building technical capability, fostering innovation, and promoting a culture of continuous improvement and data literacy. What's in it for you? Many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. Generous Time Off: Starting with 27 days of holiday, which increases with your length of service, plus 8 bank holidays and up to 4 paid volunteer days each year to give back to your community. Secure Your Future: Benefit from enrolment in the Local Government Pension Scheme (LGPS), ensuring your financial security for the future. Health and Wellbeing: We know that your wellbeing is essential. We are committed to providing an inclusive and supportive working environment for all employees. You will have access to our wellbeing portal, employee networks and more. Professional Growth: We cover the payment of professional fees for approved professions, supporting your career development. Work-Life Balance: Enjoy the flexibility of hybrid working arrangements, allowing you to balance work with your personal life. To apply, please click on the apply button. Closing date: 8 April 2026. Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR ) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
Apr 02, 2026
Full time
Head of Data Management & Reporting Permanent, Full Time £77,258 - £90,892 per annum Location: Chelmsford Working Style: Anywhere worker Ref: 22158 We're recruiting an experienced and forward thinking leader to take on the role of Head of Data Management and Reporting. This is a high impact position at the centre of how the Council uses data to shape strategy, improve services, and deliver better outcomes for communities across Essex. In this strategically important role, you will lead the development of a modern, reliable, and high quality data environment that supports confident, evidence based decision making at every level of the organisation. We are seeking someone with proven experience working within data teams and modern data platforms, and who is confident navigating future organisational and technical challenges, including those arising from Local Government Reorganisation (LGR). You will set the direction for data governance, reporting standards, and engineering capability, ensuring that insight is accurate, accessible, and aligned to the Council's priorities. You will head a talented team of data engineers, analysts, and reporting specialists, creating a culture that values quality, innovation, and continuous improvement. Working collaboratively across the organisation, you will drive the delivery of scalable data platforms and reporting solutions that enable greater automation, improved efficiency, and enhanced analytical capability. This role requires a leader who can balance strategic vision with operational rigour. You will ensure data is managed responsibly and securely, maintaining full compliance with legal and regulatory standards while enabling the organisation to make better use of its data assets. Your leadership will directly contribute to Essex County Council's (ECC's) ambition to be a modern, data driven, digitally enabled council. For an accomplished data leader, this is a significant opportunity to influence change at scale, shape the future of ECC's data landscape, and support services that make a tangible difference to the lives of residents. To read more about our business area, please visit: Policy, Economy, Investment and Property Interviews are expected to take place for this role towards the end of April 2026 / beginning of May 2026 at County Hall, Chelmsford. Accountabilities In this role, you will provide strategic leadership to translate organisational priorities into effective, future-focused data and service delivery. You will work collaboratively across ECC and with external partners, maintaining strong relationships that support long-term planning and high-quality outcomes. Using evidence-based insight, you will identify and deliver improvements, implement innovative and commercially minded solutions, and ensure digital technologies are effectively used to enhance performance and customer experience. You will lead the development, governance, and optimisation of ECC's enterprise data architecture, ensuring secure, scalable and interoperable data systems, high-quality core datasets, and robust reporting capabilities that enable data-driven decision-making. You will champion self-service analytics, oversee advanced visualisation and reporting products, and drive automation to improve efficiency. As a senior leader, you will manage and develop a high-performing data and reporting team, promote equality and diversity in decision-making, ensure compliance with legislation and data standards, and maintain exemplary customer interactions. Targets and objectives will be set annually in line with the performance management framework. The Experience You Will Bring Educated to degree level in a relevant discipline (e.g., Data Engineering, Computer Science, Information Management, Business Intelligence, or a related field), or equivalent professional experience demonstrating deep expertise in enterprise data management and reporting. Evidence of sustained continuing professional development in data architecture, engineering, analytics, or business intelligence. Membership of a relevant professional body (e.g. British Computer Society, DAMA International, Chartered Institute for IT, or equivalent) is highly desirable, demonstrating commitment to professional standards and ethical data practice. Extensive experience in designing and managing scalable data architectures, including data warehouses, lakes, and integration platforms. Proven ability to align technical infrastructure with business needs and future growth. Strong track record in leading the development of reporting tools, dashboards, and analytical products that translate complex data into actionable insights for strategic and operational decision-making. Deep understanding of data governance principles, data stewardship, and quality assurance practices. Experience in embedding standards, policies, and controls that ensure consistency, reliability, and compliance across the organisation. Proven track record of leading Multidisciplinary teams comprising of data engineers, analysts, and reporting professionals. Skilled in building technical capability, fostering innovation, and promoting a culture of continuous improvement and data literacy. What's in it for you? Many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. Generous Time Off: Starting with 27 days of holiday, which increases with your length of service, plus 8 bank holidays and up to 4 paid volunteer days each year to give back to your community. Secure Your Future: Benefit from enrolment in the Local Government Pension Scheme (LGPS), ensuring your financial security for the future. Health and Wellbeing: We know that your wellbeing is essential. We are committed to providing an inclusive and supportive working environment for all employees. You will have access to our wellbeing portal, employee networks and more. Professional Growth: We cover the payment of professional fees for approved professions, supporting your career development. Work-Life Balance: Enjoy the flexibility of hybrid working arrangements, allowing you to balance work with your personal life. To apply, please click on the apply button. Closing date: 8 April 2026. Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR ) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

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