Join our esteemed client, a top 20 firm of Chartered Accountants in Maidenhead, represented by TPF Recruitment. With a network of offices across the UK, this dynamic practice can offer an extensive array of financial and strategic services, empowering clients to achieve sustainable growth and long-term success. Moreover, their global reach enables them to deliver unparalleled insights and expertise to clients worldwide, and the partner of choice for enterprises across the globe. Our client are currently seeking a dynamic addition to their Maidenhead Tax team! If you're a driven Corporate Tax Manager or Assistant Manager with a passion for service excellence, this role presents an exciting opportunity for advancement. As the Corporate Tax Manager, you will engage with a diverse portfolio of clients primarily within the OMB sector, delivering a blend of advisory and compliance services. Your primary responsibilities will include providing tax compliance and advisory services, collaborating with the Tax Partner to maximize fee income and cultivate new client relationships. You'll oversee the tax compliance function and staff, ensuring efficient production and maintaining high-quality standards. Key Responsibilities: Contribute to tax strategy implementation Identify opportunities for client engagement and new business development Manage client portfolios, delivering tax advisory services to optimize revenue streams Oversee the production of corporate tax computations Supervise and review team work to ensure timely completion within budget constraints Address tax queries from Partners & Directors Conduct consultancy and advisory projects Facilitate communication between Partners, tax, and audit departments Represent the firm in client meetings and presentations Foster team development through coaching and mentoring Requirements CTA, ACA qualified (or equivalent) with a minimum of 3 years PQE Extensive technical tax knowledge with experience in corporate tax Demonstrated track record in compliance and advisory services Proficiency in Excel, Tax Software, and Word Strong communication and client relationship management skills Effective people management abilities with a focus on development Excellent organizational, problem-solving, and decision-making skills Ability to adapt to change and perform well under pressure Benefits Salary circa £55,000 - £65,000 depending on experience and qualification status Genuine Work-Life Balance 33 days holiday (including bank holidays) plus optional additional days Enhanced Succession Planning Program Car Lease Scheme Hybrid working scheme and flexible working hours Please contact Joe Potter on (tel), (mob) or via for a confidential conversation. Refer a friend We're keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family, or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
Apr 06, 2026
Full time
Join our esteemed client, a top 20 firm of Chartered Accountants in Maidenhead, represented by TPF Recruitment. With a network of offices across the UK, this dynamic practice can offer an extensive array of financial and strategic services, empowering clients to achieve sustainable growth and long-term success. Moreover, their global reach enables them to deliver unparalleled insights and expertise to clients worldwide, and the partner of choice for enterprises across the globe. Our client are currently seeking a dynamic addition to their Maidenhead Tax team! If you're a driven Corporate Tax Manager or Assistant Manager with a passion for service excellence, this role presents an exciting opportunity for advancement. As the Corporate Tax Manager, you will engage with a diverse portfolio of clients primarily within the OMB sector, delivering a blend of advisory and compliance services. Your primary responsibilities will include providing tax compliance and advisory services, collaborating with the Tax Partner to maximize fee income and cultivate new client relationships. You'll oversee the tax compliance function and staff, ensuring efficient production and maintaining high-quality standards. Key Responsibilities: Contribute to tax strategy implementation Identify opportunities for client engagement and new business development Manage client portfolios, delivering tax advisory services to optimize revenue streams Oversee the production of corporate tax computations Supervise and review team work to ensure timely completion within budget constraints Address tax queries from Partners & Directors Conduct consultancy and advisory projects Facilitate communication between Partners, tax, and audit departments Represent the firm in client meetings and presentations Foster team development through coaching and mentoring Requirements CTA, ACA qualified (or equivalent) with a minimum of 3 years PQE Extensive technical tax knowledge with experience in corporate tax Demonstrated track record in compliance and advisory services Proficiency in Excel, Tax Software, and Word Strong communication and client relationship management skills Effective people management abilities with a focus on development Excellent organizational, problem-solving, and decision-making skills Ability to adapt to change and perform well under pressure Benefits Salary circa £55,000 - £65,000 depending on experience and qualification status Genuine Work-Life Balance 33 days holiday (including bank holidays) plus optional additional days Enhanced Succession Planning Program Car Lease Scheme Hybrid working scheme and flexible working hours Please contact Joe Potter on (tel), (mob) or via for a confidential conversation. Refer a friend We're keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family, or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
Operations Senior Engineer - Systems, EMEA London, England, United Kingdom About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world's largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can't do this without you. Job purpose Yondr is revolutionising the real estate and technology industries. We provide wholly outsourced, end-to-end solutions to meet the capacity and property needs of growing businesses. In the process, we improve business performance, create enriching user experiences, and meet tomorrow's needs today. But we can't do it without you. We believe in a tomorrow without constraints and making the impossible possible for our clients. Thinking out of the box and not settling for less, is crucial. All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of Yondr's core values, and we want to enhance the diversity of our workforce to reflect the world we live in. About the Role As the Operations Senior Engineer - Systems, you are responsible for the monitoring and control systems for the critical mechanical and electrical assets within our regional data centers-including the building management system (BMS) and the electrical power monitoring system (EPMS). The Operations Senior Engineer - Systems is responsible for the optimal monitoring and control availability of the mechanical and electrical assets throughout their lifecycle, taking into consideration health, safety, environment, costs, investments, and customer requirements. Main Responsibilities This position will have overall responsibility for all mechanical controls and electrical systems monitoring aspects of our regional data centers. Responsibilities shall include, but not be limited to, planned and corrective maintenance, technical documentation, review of proposed operational procedures, initial analysis of in-service failures, associated project work, and overall systems health. The Operations Senior Engineer - Systems will have experience and formal training in industry-standard systems (e.g., Delta Controls, Trend, Johnson Controls, Siemens WinPM, Schneider EcoStruxure/ION Enterprise) as well as working knowledge of HVAC plants and electrical distribution systems and components. The role is also responsible for leading small to medium-scale projects and the rollout of engineering initiatives. Interacts with internal and external teams, including design and construction management of new facilities and Yondr facility management and operations. Ensure optimal availability of critical mechanical and electrical control and monitoring Work with site operational and technical teams, original equipment manufacturers (OEMs), and Facility Management partners to ensure optimal availability of critical mechanical and electrical control and monitoring systems. Ensure management and adherence to all customer service level agreements (SLAs). Understand the client SLAs and create all required reports detailing systems performance, activities and issues that have taken place that require reporting and Create and run trending and diagnostics on the BMS and EPMS systems and notify operations personnel of any abnormalities. Work closely with the OEMs to achieve stable and reliable monitoring and control Schedule and supervise required maintenance for BMS and Develop new interfaces (graphics) on request of the Data Center Operations and facility management (FM) teams. Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning, and operation of BMS and EPMS systems. Data bus knowledge (e.g., Modbus, Bacnet) are an A strong understanding and experience of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS Systems, Battery Banks, ATS / STS Units, Chillers, Air Handling Units, CRAH / CRAC Units, Fire Alarm Systems and Fire Suppression Experience with Siemens, Rockwell, ABB and Schneider PLCs, Wonderware SCADA, Schneider Ecostruxure, Trend IQVision is preferred. Ability to understand and analyze relevant technical documents such as electrical diagrams, liquid, piping diagrams, schemes psychometric diagrams, etc. Continued Health and Safety awareness in operational Assistance in the review and approval of RAMS (risk assessment and method statement) from contractors performing work in our facilities. Contribute to the preparation of root cause analysis to drive long-term system This may involve managing third-party experts. Development and implementation of asset life cycle plans, including repair / replace strategies and the initiation of replacement / capital projects. Providing inputs to our design team regarding operational and maintainability aspects of existing and new designs. Represent Yondr Operations during the technical handover process to ensure system testing and commissioning are satisfactorily completed for all projects, including new data centers. Qualifications and experience Bachelor's degree in an applicable engineering field preferred, experience would be considered in lieu of a Bachelor's. 8 -10 years of relevant experience (with 5+ years of experience working in data centers and/or critical environments preferred). Demonstrated skills and experience in the design, maintenance, and operation of mechanical and electrical monitoring and control systems in critical environments, preferably data centers. Experienced in the delivery of highly complex technical Evidence of strong interpersonal skills is Results oriented, highly accountable, and strong organizational Attention to detail and the ability to understand the big Ability to perform through change and transformation while adapting to shifting Skills and Experience Show good team leadership skills and can lead by example. Excellent people management skills, with the confidence to lead and motivate the team and those around you. Excellent interpersonal and communication skills. Broad experience in managing critical environments, data centres or smart buildings. Good problem-solving and analytical skills. Ability to multitask and thrive in a fast-paced regional and global business Good, clear and precise delegation skills Sensitive to political situations - good relationship builder Person specification Passionate about what you do and committed to excellence - leads and holds people to account Detail oriented and diligent. Entrepreneurial by nature with a strong sense of ownership. Decision maker. Results orientated and prepared to take ownership of outcomes Support the success of other people and their businesses above your own success Excellent external radar so that they pick up on trends Proactive, diligent, able and willing to think ahead Ability to understand the wider picture whilst devoting attention to detail At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.
Apr 06, 2026
Full time
Operations Senior Engineer - Systems, EMEA London, England, United Kingdom About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world's largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can't do this without you. Job purpose Yondr is revolutionising the real estate and technology industries. We provide wholly outsourced, end-to-end solutions to meet the capacity and property needs of growing businesses. In the process, we improve business performance, create enriching user experiences, and meet tomorrow's needs today. But we can't do it without you. We believe in a tomorrow without constraints and making the impossible possible for our clients. Thinking out of the box and not settling for less, is crucial. All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of Yondr's core values, and we want to enhance the diversity of our workforce to reflect the world we live in. About the Role As the Operations Senior Engineer - Systems, you are responsible for the monitoring and control systems for the critical mechanical and electrical assets within our regional data centers-including the building management system (BMS) and the electrical power monitoring system (EPMS). The Operations Senior Engineer - Systems is responsible for the optimal monitoring and control availability of the mechanical and electrical assets throughout their lifecycle, taking into consideration health, safety, environment, costs, investments, and customer requirements. Main Responsibilities This position will have overall responsibility for all mechanical controls and electrical systems monitoring aspects of our regional data centers. Responsibilities shall include, but not be limited to, planned and corrective maintenance, technical documentation, review of proposed operational procedures, initial analysis of in-service failures, associated project work, and overall systems health. The Operations Senior Engineer - Systems will have experience and formal training in industry-standard systems (e.g., Delta Controls, Trend, Johnson Controls, Siemens WinPM, Schneider EcoStruxure/ION Enterprise) as well as working knowledge of HVAC plants and electrical distribution systems and components. The role is also responsible for leading small to medium-scale projects and the rollout of engineering initiatives. Interacts with internal and external teams, including design and construction management of new facilities and Yondr facility management and operations. Ensure optimal availability of critical mechanical and electrical control and monitoring Work with site operational and technical teams, original equipment manufacturers (OEMs), and Facility Management partners to ensure optimal availability of critical mechanical and electrical control and monitoring systems. Ensure management and adherence to all customer service level agreements (SLAs). Understand the client SLAs and create all required reports detailing systems performance, activities and issues that have taken place that require reporting and Create and run trending and diagnostics on the BMS and EPMS systems and notify operations personnel of any abnormalities. Work closely with the OEMs to achieve stable and reliable monitoring and control Schedule and supervise required maintenance for BMS and Develop new interfaces (graphics) on request of the Data Center Operations and facility management (FM) teams. Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning, and operation of BMS and EPMS systems. Data bus knowledge (e.g., Modbus, Bacnet) are an A strong understanding and experience of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS Systems, Battery Banks, ATS / STS Units, Chillers, Air Handling Units, CRAH / CRAC Units, Fire Alarm Systems and Fire Suppression Experience with Siemens, Rockwell, ABB and Schneider PLCs, Wonderware SCADA, Schneider Ecostruxure, Trend IQVision is preferred. Ability to understand and analyze relevant technical documents such as electrical diagrams, liquid, piping diagrams, schemes psychometric diagrams, etc. Continued Health and Safety awareness in operational Assistance in the review and approval of RAMS (risk assessment and method statement) from contractors performing work in our facilities. Contribute to the preparation of root cause analysis to drive long-term system This may involve managing third-party experts. Development and implementation of asset life cycle plans, including repair / replace strategies and the initiation of replacement / capital projects. Providing inputs to our design team regarding operational and maintainability aspects of existing and new designs. Represent Yondr Operations during the technical handover process to ensure system testing and commissioning are satisfactorily completed for all projects, including new data centers. Qualifications and experience Bachelor's degree in an applicable engineering field preferred, experience would be considered in lieu of a Bachelor's. 8 -10 years of relevant experience (with 5+ years of experience working in data centers and/or critical environments preferred). Demonstrated skills and experience in the design, maintenance, and operation of mechanical and electrical monitoring and control systems in critical environments, preferably data centers. Experienced in the delivery of highly complex technical Evidence of strong interpersonal skills is Results oriented, highly accountable, and strong organizational Attention to detail and the ability to understand the big Ability to perform through change and transformation while adapting to shifting Skills and Experience Show good team leadership skills and can lead by example. Excellent people management skills, with the confidence to lead and motivate the team and those around you. Excellent interpersonal and communication skills. Broad experience in managing critical environments, data centres or smart buildings. Good problem-solving and analytical skills. Ability to multitask and thrive in a fast-paced regional and global business Good, clear and precise delegation skills Sensitive to political situations - good relationship builder Person specification Passionate about what you do and committed to excellence - leads and holds people to account Detail oriented and diligent. Entrepreneurial by nature with a strong sense of ownership. Decision maker. Results orientated and prepared to take ownership of outcomes Support the success of other people and their businesses above your own success Excellent external radar so that they pick up on trends Proactive, diligent, able and willing to think ahead Ability to understand the wider picture whilst devoting attention to detail At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.
A LITTLE INFORMATION ABOUT US! FoodsConnected is an award winning cloud based software platform that helps retailers and food companies across the world manage their supply chain, quality control and trading and planning management. Our software solutions are currently utilised by 10 of the largest food retailers in the world. As a team, we provide tools that help our customers manage their processes in a fast and efficient way and provide real-time visibility and reporting on what is happening in their business. At Foods Connected, we recognise that our employees are our most important asset and we value creating a great working environment to ensure our team enjoy coming into the office every day working together and solving problems for our customers. Whether we are in the middle of a fast and intense development sprint, on a Teams call discussing our project statuses or enjoying a game of ping-pong or pool in the office, it is important to us that our employees are happy and delivering the best possible result for our customers. We're always keen to welcome talented individuals to join our expanding team. So if you're driven, with a passion for developing simple software solutions, creating great user experiences, designing scalable solutions for real business challenges and ensuring customer happiness then we're looking for you! IS THIS SOMETHING THAT INTERESTS YOU? Foods Connected has built a mature, functionality-rich platform over the last 10 years, used by some of the largest food retail and food manufacturing companies in the world. We are a PE-backed company operating across the UK, Australia, and North America, and engineering sits at the centre of our growth strategy. Our engineering organisation is evolving. We are moving toward smaller, more autonomous engineering teams with greater ownership of outcomes, supported by AI-augmented development practices and modern tooling. This transition is underway but not complete, and the Director of Engineering will play a central role in making it real. The Director of Engineering is a senior leadership role that sits between the CTO and the engineering teams. The CTO remains accountable for overall technology vision and alignment with product and commercial strategy. The Director of Engineering is accountable for translating that vision into consistent execution, scalable systems, and high-performing teams. You will partner closely with the CTO on technical strategy and organisational direction, and work downward through senior Technical Leads and the Engineering Manager to ensure teams are delivering with quality, pace, and genuine ownership. You will have organisational oversight of an engineering department of 50+ people spanning Graduate to Principal level. This role owns the operational rhythm of engineering, technical standards and consistency, and the day-to-day engineering leadership that enables the CTO to focus on innovation, product direction, and commercial strategy. You will have decision-making authority over engineering practices, team structure, and technical standards, and will be expected to make calls and own the outcomes. As a member of the Engineering Division Leadership Team, you will collaborate with the Director of Data and the Director of Infrastructure and Security to ensure cohesive execution across the technology organisation. This is a PE-backed environment where engineering decisions carry commercial weight. The platform carries technical debt alongside production systems that enterprise customers depend on daily. There is an ongoing modernisation effort, legacy components that require pragmatic decisions, and teams adapting to a new operating model with greater autonomy and AI-augmented practices. You will need to balance architecture evolution with feature delivery, bring people through change, and represent engineering reality clearly when timelines, cost, and risk come under pressure. RESPONSIBILITIES: Strategic Leadership and Engineering Evolution (35%) Partner with the CTO to define and execute long-term engineering strategy aligned with company objectives and the product roadmap. Act as a core member of the Engineering Division Leadership Team alongside the Director of Data and Director of Infrastructure and Security. Drive the evolution of engineering practices, including the effective adoption of AI-augmented development to improve quality, throughput, and developer experience. Shape how engineering teams are structured and operate, moving toward greater autonomy and ownership while maintaining alignment and shared standards. Build strong working relationships with Product, Customer Success, and other cross-functional leaders. Own engineering talent strategy including recruitment, retention, succession planning, and career development. Represent engineering in executive forums and board-level discussions, providing clear and honest visibility into progress, risks, and trade-offs. Communicate engineering strategy, priorities, and constraints clearly across senior leadership and delivery teams. Technical Direction and Architecture (30%) Own the execution of the technical direction for the platform, ensuring architectural decisions support scalability, reliability, and long-term maintainability. Work with the CTO to ensure technical direction remains aligned with product and commercial strategy. Drive pragmatic decisions on modernisation, refactoring, and legacy investment, balancing risk, cost, and customer impact. Own and enforce technical standards across teams, ensuring consistency without unnecessary centralisation. Work closely with senior Technical Leads to ensure high-quality, consistent architectural and design decisions. Lead or sponsor critical technical design reviews and guide teams through complex engineering challenges. Define expectations for AI-augmented development, including tooling standards, acceptable use, and how quality and productivity gains are measured. Stay current with relevant emerging technologies and evaluate their practical application to Foods Connected's platforms. Be technically credible by engaging meaningfully in architectural discussions and challenging proposals where needed, without being a day-to-day code contributor. Enabling Delivery and Operational Excellence (35%) Work through the Engineering Manager and senior Technical Leads to ensure teams have the clarity, support, and tooling required to deliver effectively. Own the operational rhythm of engineering, including planning cadence, delivery coordination, and cross-team alignment. Set clear expectations for delivery quality and pace while supporting teams as they build greater autonomy. Drive process improvements that reduce friction and overhead rather than adding bureaucracy. Balance concurrent priorities across feature delivery, platform evolution, and technical debt reduction. Act as the senior escalation point for delivery, quality, and technical risk issues Coordinate closely with the Director of Data and Director of Infrastructure and Security to ensure integrated execution across the Engineering Division. Manage stakeholder and customer expectations regarding technical capabilities, timelines, and trade-offs. EXPERIENCE AND QUALIFICATIONS: To perform this job successfully, the Director of Engineering should have experience with: MINIMUM QUALIFICATIONS Significant experience in a senior engineering leadership role with responsibility for large, complex teams Proven track record evolving mature platforms in production environments with real users and real technical debt Demonstrated ability to lead through technical influence rather than positional authority Experience operating in a PE-backed, investor-backed, or high-growth environment Experience working alongside a technically involved CTO is beneficial TECHNICAL SKILLS Deep understanding of modern software development practices and delivery models Strong background in C#, .NET, JavaScript, React, SQL Server, Azure, and Kubernetes Experience with cloud platforms, distributed systems, and modern DevOps practices Working knowledge of AI-augmented development tools and practices, with a pragmatic approach to adoption Ability to evaluate new technologies strategically rather than chasing trends BENEFITS: Competitive Base Salary Generous Holiday Package - 25 Days + 10 Public Holidays Private Medical, Dental & Vision Employee Wellness Program and Classes Flexible model of hybrid working
Apr 06, 2026
Full time
A LITTLE INFORMATION ABOUT US! FoodsConnected is an award winning cloud based software platform that helps retailers and food companies across the world manage their supply chain, quality control and trading and planning management. Our software solutions are currently utilised by 10 of the largest food retailers in the world. As a team, we provide tools that help our customers manage their processes in a fast and efficient way and provide real-time visibility and reporting on what is happening in their business. At Foods Connected, we recognise that our employees are our most important asset and we value creating a great working environment to ensure our team enjoy coming into the office every day working together and solving problems for our customers. Whether we are in the middle of a fast and intense development sprint, on a Teams call discussing our project statuses or enjoying a game of ping-pong or pool in the office, it is important to us that our employees are happy and delivering the best possible result for our customers. We're always keen to welcome talented individuals to join our expanding team. So if you're driven, with a passion for developing simple software solutions, creating great user experiences, designing scalable solutions for real business challenges and ensuring customer happiness then we're looking for you! IS THIS SOMETHING THAT INTERESTS YOU? Foods Connected has built a mature, functionality-rich platform over the last 10 years, used by some of the largest food retail and food manufacturing companies in the world. We are a PE-backed company operating across the UK, Australia, and North America, and engineering sits at the centre of our growth strategy. Our engineering organisation is evolving. We are moving toward smaller, more autonomous engineering teams with greater ownership of outcomes, supported by AI-augmented development practices and modern tooling. This transition is underway but not complete, and the Director of Engineering will play a central role in making it real. The Director of Engineering is a senior leadership role that sits between the CTO and the engineering teams. The CTO remains accountable for overall technology vision and alignment with product and commercial strategy. The Director of Engineering is accountable for translating that vision into consistent execution, scalable systems, and high-performing teams. You will partner closely with the CTO on technical strategy and organisational direction, and work downward through senior Technical Leads and the Engineering Manager to ensure teams are delivering with quality, pace, and genuine ownership. You will have organisational oversight of an engineering department of 50+ people spanning Graduate to Principal level. This role owns the operational rhythm of engineering, technical standards and consistency, and the day-to-day engineering leadership that enables the CTO to focus on innovation, product direction, and commercial strategy. You will have decision-making authority over engineering practices, team structure, and technical standards, and will be expected to make calls and own the outcomes. As a member of the Engineering Division Leadership Team, you will collaborate with the Director of Data and the Director of Infrastructure and Security to ensure cohesive execution across the technology organisation. This is a PE-backed environment where engineering decisions carry commercial weight. The platform carries technical debt alongside production systems that enterprise customers depend on daily. There is an ongoing modernisation effort, legacy components that require pragmatic decisions, and teams adapting to a new operating model with greater autonomy and AI-augmented practices. You will need to balance architecture evolution with feature delivery, bring people through change, and represent engineering reality clearly when timelines, cost, and risk come under pressure. RESPONSIBILITIES: Strategic Leadership and Engineering Evolution (35%) Partner with the CTO to define and execute long-term engineering strategy aligned with company objectives and the product roadmap. Act as a core member of the Engineering Division Leadership Team alongside the Director of Data and Director of Infrastructure and Security. Drive the evolution of engineering practices, including the effective adoption of AI-augmented development to improve quality, throughput, and developer experience. Shape how engineering teams are structured and operate, moving toward greater autonomy and ownership while maintaining alignment and shared standards. Build strong working relationships with Product, Customer Success, and other cross-functional leaders. Own engineering talent strategy including recruitment, retention, succession planning, and career development. Represent engineering in executive forums and board-level discussions, providing clear and honest visibility into progress, risks, and trade-offs. Communicate engineering strategy, priorities, and constraints clearly across senior leadership and delivery teams. Technical Direction and Architecture (30%) Own the execution of the technical direction for the platform, ensuring architectural decisions support scalability, reliability, and long-term maintainability. Work with the CTO to ensure technical direction remains aligned with product and commercial strategy. Drive pragmatic decisions on modernisation, refactoring, and legacy investment, balancing risk, cost, and customer impact. Own and enforce technical standards across teams, ensuring consistency without unnecessary centralisation. Work closely with senior Technical Leads to ensure high-quality, consistent architectural and design decisions. Lead or sponsor critical technical design reviews and guide teams through complex engineering challenges. Define expectations for AI-augmented development, including tooling standards, acceptable use, and how quality and productivity gains are measured. Stay current with relevant emerging technologies and evaluate their practical application to Foods Connected's platforms. Be technically credible by engaging meaningfully in architectural discussions and challenging proposals where needed, without being a day-to-day code contributor. Enabling Delivery and Operational Excellence (35%) Work through the Engineering Manager and senior Technical Leads to ensure teams have the clarity, support, and tooling required to deliver effectively. Own the operational rhythm of engineering, including planning cadence, delivery coordination, and cross-team alignment. Set clear expectations for delivery quality and pace while supporting teams as they build greater autonomy. Drive process improvements that reduce friction and overhead rather than adding bureaucracy. Balance concurrent priorities across feature delivery, platform evolution, and technical debt reduction. Act as the senior escalation point for delivery, quality, and technical risk issues Coordinate closely with the Director of Data and Director of Infrastructure and Security to ensure integrated execution across the Engineering Division. Manage stakeholder and customer expectations regarding technical capabilities, timelines, and trade-offs. EXPERIENCE AND QUALIFICATIONS: To perform this job successfully, the Director of Engineering should have experience with: MINIMUM QUALIFICATIONS Significant experience in a senior engineering leadership role with responsibility for large, complex teams Proven track record evolving mature platforms in production environments with real users and real technical debt Demonstrated ability to lead through technical influence rather than positional authority Experience operating in a PE-backed, investor-backed, or high-growth environment Experience working alongside a technically involved CTO is beneficial TECHNICAL SKILLS Deep understanding of modern software development practices and delivery models Strong background in C#, .NET, JavaScript, React, SQL Server, Azure, and Kubernetes Experience with cloud platforms, distributed systems, and modern DevOps practices Working knowledge of AI-augmented development tools and practices, with a pragmatic approach to adoption Ability to evaluate new technologies strategically rather than chasing trends BENEFITS: Competitive Base Salary Generous Holiday Package - 25 Days + 10 Public Holidays Private Medical, Dental & Vision Employee Wellness Program and Classes Flexible model of hybrid working
Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 11-Aug-2025 20017 Connect to your Industry Drive impactful change at the forefront of Digital Procurement. Deloitte's award-winning Procurement Consulting team is shaping how leading organisations buy and manage spend. Join us and leverage the latest digital trends to transform procurement functions across industries. In this role, you'll empower clients to unlock the full potential of their procurement functions. You'll help them achieve measurable results through digital transformation, process optimisation, and the implementation of leading procurement technologies. We work with high profile clients across all major industry sectors. Clients turn to us to help them unlock the potential of their procurement function, focusing on leveraging innovative digital trends to deliver sustainable savings and value add. We optimise their sourcing, procurement and commercial capability. We deliver impact and value not only through inspiring organisations with next generation approaches but also helping them to deliver and achieve the results. As a Senior Consultant you'll play a key role in delivering these impactful projects from day one, gaining invaluable experience, receiving structured training and building lasting client relationships. Beyond client work, you'll have the opportunity to shape new propositions and thought leadership to address emerging market trends, ensuring our services remain at the forefront of the industry. You'll contribute to the running of impactful events and publications that provide valuable insights to clients, helping them stay ahead of the curve in the ever-evolving world of procurement. Deloitte works closely with clients to deliver sustainable business change through creative and value adding work. Our high calibre, enthusiastic team has market leading digital capabilities, with a reputation backed by a long list of client credentials, and Alliances with leaders in procurement technology. At Deloitte, you'll thrive in a culture of purpose-driven work, inclusivity, and continuous learning, with access to unparalleled career development opportunities and a supportive network of mentors and leaders. Join our award-winning team, recognised for excellence by CIPS for four consecutive years, and make your mark on the future of Procurement. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity At Deloitte, you'll be joining a highly skilled and diverse Digital Procurement team, working alongside top-tier consultants from various backgrounds and specialisations. You'll collaborate with leading private and public sector clients to deliver impactful solutions that transform their procurement organisations. In this role, you'll have the opportunity to: Support engagement scoping and delivers workstream activities of increasing scale and complexity with support from the team leader, providing insight and challenge Take on increased ownership of high-quality deliverables that are to a near client-ready standard Present a coherent narrative, effectively responds to client questions, and contributes valuable insights in client meetings / workshops Start to manage junior team members and form relationships with junior clients where appropriate Lead deliverables on digital procurement transformations, delivering strategic and operational solutions that generate significant value for major clients Own activities to ensure timely delivery of high-quality outputs, leveraging Deloitte's accelerators and tools to deliver pioneering solutions Design and implement cutting-edge procurement technology, to optimize processes and enhance data-driven decision-making Work with a variety of leading procurement technology providers, from end to end suites, through to best of breed providers and our pioneering inhouse Procurement AI as a Service offering Leverage AI tools to automate tasks, analyse data, or generate insights in a procurement setting Collaborate directly with clients to understand their unique needs, develop tailored solutions, and ensure successful implementation and adoption of new technologies and processes Be your authentic self, working in diverse teams within an inclusive team culture where people are recognised for their contribution Proactively drive your own development through access to on the job coaching and an array of training options Have opportunities to develop thought leadership, coordinate industry events, and contribute to Deloitte's reputation as a leader in Digital Procurement. If you're a highly motivated and experienced procurement professional seeking a challenging and rewarding role where you can make a real difference, we encourage you to apply. Connect to your skills and professional experience You're a problem-solver at heart, energised by the opportunity to tackle complex procurement challenges and deliver impactful solutions for leading organisations. You're excel at building strong relationships, collaborating effectively with diverse teams, and communicating clearly and persuasively with clients at all levels. You're also passionate about staying ahead of the curve, constantly seeking out new knowledge and innovative approaches to elevate procurement's strategic impact. You have experience delivering procurement projects within a large organisation. Your background might include experience in areas such as, procurement technology, data analysis and digital transformation You have demonstrable experience in configuring and implementing procurement technology solutions that have driven tangible business outcomes You have experience in procurement technology applications, such as SAP Ariba, Coupa, Oracle, GEP, Jaggaer, iValua, Icertis, Globality, Zip, Fairmarkit, Oro, Cirtuo, Sievo or Candex You're a natural relationship builder, adept at building rapport and trust with colleagues and clients. You're enthusiastic about collaborating in a team environment and contributing to a positive and supportive workplace. You're eager to learn, develop your skills, and contribute to a collaborative and supportive team environment. You must have the possession of security clearance, or ability to receive security clearance While not required, we believe the following skills and experience would complement our team: Experience with consulting or previous exposure to procurement transformations Familiarity with generative AI concepts and applications within a procurement or supply chain context is a plus An understanding of agentic frameworks and their potential to transform procurement strategies is desirable Experience with strategic procurement initiatives and transformations, ranging from target operating model design through to process improvements and rolling out large transformational change Technical certifications and professional qualifications Demonstrate functional and configuration experience, excellent skills in Microsoft Excel, data manipulation and visualisation, PowerPoint and report writing skills. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm) . click apply for full job details
Apr 06, 2026
Full time
Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 11-Aug-2025 20017 Connect to your Industry Drive impactful change at the forefront of Digital Procurement. Deloitte's award-winning Procurement Consulting team is shaping how leading organisations buy and manage spend. Join us and leverage the latest digital trends to transform procurement functions across industries. In this role, you'll empower clients to unlock the full potential of their procurement functions. You'll help them achieve measurable results through digital transformation, process optimisation, and the implementation of leading procurement technologies. We work with high profile clients across all major industry sectors. Clients turn to us to help them unlock the potential of their procurement function, focusing on leveraging innovative digital trends to deliver sustainable savings and value add. We optimise their sourcing, procurement and commercial capability. We deliver impact and value not only through inspiring organisations with next generation approaches but also helping them to deliver and achieve the results. As a Senior Consultant you'll play a key role in delivering these impactful projects from day one, gaining invaluable experience, receiving structured training and building lasting client relationships. Beyond client work, you'll have the opportunity to shape new propositions and thought leadership to address emerging market trends, ensuring our services remain at the forefront of the industry. You'll contribute to the running of impactful events and publications that provide valuable insights to clients, helping them stay ahead of the curve in the ever-evolving world of procurement. Deloitte works closely with clients to deliver sustainable business change through creative and value adding work. Our high calibre, enthusiastic team has market leading digital capabilities, with a reputation backed by a long list of client credentials, and Alliances with leaders in procurement technology. At Deloitte, you'll thrive in a culture of purpose-driven work, inclusivity, and continuous learning, with access to unparalleled career development opportunities and a supportive network of mentors and leaders. Join our award-winning team, recognised for excellence by CIPS for four consecutive years, and make your mark on the future of Procurement. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity At Deloitte, you'll be joining a highly skilled and diverse Digital Procurement team, working alongside top-tier consultants from various backgrounds and specialisations. You'll collaborate with leading private and public sector clients to deliver impactful solutions that transform their procurement organisations. In this role, you'll have the opportunity to: Support engagement scoping and delivers workstream activities of increasing scale and complexity with support from the team leader, providing insight and challenge Take on increased ownership of high-quality deliverables that are to a near client-ready standard Present a coherent narrative, effectively responds to client questions, and contributes valuable insights in client meetings / workshops Start to manage junior team members and form relationships with junior clients where appropriate Lead deliverables on digital procurement transformations, delivering strategic and operational solutions that generate significant value for major clients Own activities to ensure timely delivery of high-quality outputs, leveraging Deloitte's accelerators and tools to deliver pioneering solutions Design and implement cutting-edge procurement technology, to optimize processes and enhance data-driven decision-making Work with a variety of leading procurement technology providers, from end to end suites, through to best of breed providers and our pioneering inhouse Procurement AI as a Service offering Leverage AI tools to automate tasks, analyse data, or generate insights in a procurement setting Collaborate directly with clients to understand their unique needs, develop tailored solutions, and ensure successful implementation and adoption of new technologies and processes Be your authentic self, working in diverse teams within an inclusive team culture where people are recognised for their contribution Proactively drive your own development through access to on the job coaching and an array of training options Have opportunities to develop thought leadership, coordinate industry events, and contribute to Deloitte's reputation as a leader in Digital Procurement. If you're a highly motivated and experienced procurement professional seeking a challenging and rewarding role where you can make a real difference, we encourage you to apply. Connect to your skills and professional experience You're a problem-solver at heart, energised by the opportunity to tackle complex procurement challenges and deliver impactful solutions for leading organisations. You're excel at building strong relationships, collaborating effectively with diverse teams, and communicating clearly and persuasively with clients at all levels. You're also passionate about staying ahead of the curve, constantly seeking out new knowledge and innovative approaches to elevate procurement's strategic impact. You have experience delivering procurement projects within a large organisation. Your background might include experience in areas such as, procurement technology, data analysis and digital transformation You have demonstrable experience in configuring and implementing procurement technology solutions that have driven tangible business outcomes You have experience in procurement technology applications, such as SAP Ariba, Coupa, Oracle, GEP, Jaggaer, iValua, Icertis, Globality, Zip, Fairmarkit, Oro, Cirtuo, Sievo or Candex You're a natural relationship builder, adept at building rapport and trust with colleagues and clients. You're enthusiastic about collaborating in a team environment and contributing to a positive and supportive workplace. You're eager to learn, develop your skills, and contribute to a collaborative and supportive team environment. You must have the possession of security clearance, or ability to receive security clearance While not required, we believe the following skills and experience would complement our team: Experience with consulting or previous exposure to procurement transformations Familiarity with generative AI concepts and applications within a procurement or supply chain context is a plus An understanding of agentic frameworks and their potential to transform procurement strategies is desirable Experience with strategic procurement initiatives and transformations, ranging from target operating model design through to process improvements and rolling out large transformational change Technical certifications and professional qualifications Demonstrate functional and configuration experience, excellent skills in Microsoft Excel, data manipulation and visualisation, PowerPoint and report writing skills. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm) . click apply for full job details
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Lightspeed Retail is seeking an experienced and visionary Head of Design to lead our product design organization. This pivotal role will be responsible for defining and executing the design strategy across our entire suite of retail products, ensuring a cohesive, intuitive, and delightful user experience. You will build, mentor, and inspire a world class team of product designers, fostering a culture of innovation, collaboration, and user centricity. This role requires a strategic thinker with a strong design thinking background, capable of translating complex business needs into elegant and impactful design solutions. As our Head of Product Design for Retail, you'll be instrumental in shaping the entire Lightspeed Retail experience ecosystem, encompassing Wholesale, In store Selling, and Online channels. Your leadership will ensure a cohesive, seamless, and highly competitive experience that directly impacts merchants in the real world, empowering them to build thriving businesses. You'll set the strategic design vision for our Retail products and be accountable for your team's collective performance and delivery. Eligible candidates must be based in eastern Canada or the United States. What you'll be doing: Global Design Leadership & Vision: Lead, mentor, and empower a diverse team of product designers across North America, EMEA, and APAC. Define and champion the overall design vision and strategy for Lightspeed Retail products, ensuring alignment with business objectives and user needs across our entire product portfolio, including those with AI driven features. Empowering Autonomous Teams: Foster an environment where designers embedded in highly autonomous product teams ("squads") can collaborate effectively through both synchronous and asynchronous methods, driving design quality and efficiency. User Experience Excellence: Oversee the end to end design process, from research and ideation to prototyping, testing, and implementation, ensuring an exceptional user experience across all touchpoints. Strategic Cross Functional Partnership: Serve as an equal partner to senior leaders in Product and Engineering, influencing product strategy and collaborating deeply to build innovative products that customers love and are willing to invest in, including those leveraging AI. Cultivating a Culture of Innovation: Instill and amplify a culture of innovation within the Design team and across the organization, actively identifying and celebrating groundbreaking ideas-especially those that explore the frontiers of AI in user experience. Partner with Design System: Facilitate healthy contribution to the Design System, ensuring its growth accommodates new interaction patterns and components required for AI driven experiences, in close partnership with Engineering. User Research & Insights: Advocate for and drive user research initiatives to deeply understand customer needs, behaviours, and pain points, translating insights into actionable design improvements. Building Organizational Trust & Advocacy: Develop strong, trusted relationships across the entire organization, leveraging your influence and industry connections to advocate for the design team and champion the value of design thinking, particularly in the context of intelligent systems. What you need to bring: We are looking for a seasoned design leader who is passionate about user experience, team development, and the transformative potential of technology. You should have: Extensive Product Design Expertise, Mentorship & Holistic Thinking: At least 12+ years of practical, in house product and/or consumer facing UX/UI and visual design experience, with a minimum of 7+ years in a people management role on a Design team. You'll demonstrate an eagerness and ability to work across all digital, AI powered, and, where applicable, physical manifestations of what we design, ensuring cohesive and intuitive experiences. Enterprise advocacy and influence, especially within technology driven sectors, is highly preferred. You should also possess a passion for mentoring executives, product managers, and engineers to deliver truly user centered solutions, particularly as they integrate and leverage AI. Acute Empathy & Self Awareness: A deep understanding of human behaviour and needs, coupled with profound empathy for both our customers (and their relationship with AI) and your team's goals. Evolutionary Technology Perspective: A tenured, forward thinking perspective on technology, product development, and design practices, with a specific understanding of the evolving landscape and implications of Artificial Intelligence. Applied Service Design: Demonstrated experience with service design practices and a commitment to continuously evolving your design process to encompass end to end user journeys that may include AI interactions. Exceptional Communication & Visualization: Outstanding communication and data visualization skills. You can eloquently articulate design decisions, bring internal stakeholders on your design journey, and concisely support your recommendations, especially when explaining complex AI interactions and their impact. Technical Design Proficiency: Expert proficiency in Figma, a strong understanding of Storybook, and a demonstrated ability to quickly adapt to and leverage new tools and technologies relevant to modern product design and AI integration. Portfolio: A strong portfolio demonstrating exceptional UX/UI design skills, strategic thinking, and successful product launches. Education: Bachelor's degree in Design, Human Computer Interaction, or a related field; Master's degree preferred. Benefits We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role, hit the 'Apply' button and give it a try! A flexible work environment that empowers you to do your best work A culture that celebrates performance The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard Career defining opportunities Additional Benefits Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Your future matters Training opportunities to grow your skills and career Health and wellness credit so you feel your best Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase programme to get your personal MacBook Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you-all within a driven, diverse and inclusive team that's passionate about empowering our communities. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here . Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are Powering the businesses that are the backbone of the global economy, Lightspeed's one stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.
Apr 06, 2026
Full time
Lightspeed Retail is seeking an experienced and visionary Head of Design to lead our product design organization. This pivotal role will be responsible for defining and executing the design strategy across our entire suite of retail products, ensuring a cohesive, intuitive, and delightful user experience. You will build, mentor, and inspire a world class team of product designers, fostering a culture of innovation, collaboration, and user centricity. This role requires a strategic thinker with a strong design thinking background, capable of translating complex business needs into elegant and impactful design solutions. As our Head of Product Design for Retail, you'll be instrumental in shaping the entire Lightspeed Retail experience ecosystem, encompassing Wholesale, In store Selling, and Online channels. Your leadership will ensure a cohesive, seamless, and highly competitive experience that directly impacts merchants in the real world, empowering them to build thriving businesses. You'll set the strategic design vision for our Retail products and be accountable for your team's collective performance and delivery. Eligible candidates must be based in eastern Canada or the United States. What you'll be doing: Global Design Leadership & Vision: Lead, mentor, and empower a diverse team of product designers across North America, EMEA, and APAC. Define and champion the overall design vision and strategy for Lightspeed Retail products, ensuring alignment with business objectives and user needs across our entire product portfolio, including those with AI driven features. Empowering Autonomous Teams: Foster an environment where designers embedded in highly autonomous product teams ("squads") can collaborate effectively through both synchronous and asynchronous methods, driving design quality and efficiency. User Experience Excellence: Oversee the end to end design process, from research and ideation to prototyping, testing, and implementation, ensuring an exceptional user experience across all touchpoints. Strategic Cross Functional Partnership: Serve as an equal partner to senior leaders in Product and Engineering, influencing product strategy and collaborating deeply to build innovative products that customers love and are willing to invest in, including those leveraging AI. Cultivating a Culture of Innovation: Instill and amplify a culture of innovation within the Design team and across the organization, actively identifying and celebrating groundbreaking ideas-especially those that explore the frontiers of AI in user experience. Partner with Design System: Facilitate healthy contribution to the Design System, ensuring its growth accommodates new interaction patterns and components required for AI driven experiences, in close partnership with Engineering. User Research & Insights: Advocate for and drive user research initiatives to deeply understand customer needs, behaviours, and pain points, translating insights into actionable design improvements. Building Organizational Trust & Advocacy: Develop strong, trusted relationships across the entire organization, leveraging your influence and industry connections to advocate for the design team and champion the value of design thinking, particularly in the context of intelligent systems. What you need to bring: We are looking for a seasoned design leader who is passionate about user experience, team development, and the transformative potential of technology. You should have: Extensive Product Design Expertise, Mentorship & Holistic Thinking: At least 12+ years of practical, in house product and/or consumer facing UX/UI and visual design experience, with a minimum of 7+ years in a people management role on a Design team. You'll demonstrate an eagerness and ability to work across all digital, AI powered, and, where applicable, physical manifestations of what we design, ensuring cohesive and intuitive experiences. Enterprise advocacy and influence, especially within technology driven sectors, is highly preferred. You should also possess a passion for mentoring executives, product managers, and engineers to deliver truly user centered solutions, particularly as they integrate and leverage AI. Acute Empathy & Self Awareness: A deep understanding of human behaviour and needs, coupled with profound empathy for both our customers (and their relationship with AI) and your team's goals. Evolutionary Technology Perspective: A tenured, forward thinking perspective on technology, product development, and design practices, with a specific understanding of the evolving landscape and implications of Artificial Intelligence. Applied Service Design: Demonstrated experience with service design practices and a commitment to continuously evolving your design process to encompass end to end user journeys that may include AI interactions. Exceptional Communication & Visualization: Outstanding communication and data visualization skills. You can eloquently articulate design decisions, bring internal stakeholders on your design journey, and concisely support your recommendations, especially when explaining complex AI interactions and their impact. Technical Design Proficiency: Expert proficiency in Figma, a strong understanding of Storybook, and a demonstrated ability to quickly adapt to and leverage new tools and technologies relevant to modern product design and AI integration. Portfolio: A strong portfolio demonstrating exceptional UX/UI design skills, strategic thinking, and successful product launches. Education: Bachelor's degree in Design, Human Computer Interaction, or a related field; Master's degree preferred. Benefits We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role, hit the 'Apply' button and give it a try! A flexible work environment that empowers you to do your best work A culture that celebrates performance The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard Career defining opportunities Additional Benefits Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Your future matters Training opportunities to grow your skills and career Health and wellness credit so you feel your best Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase programme to get your personal MacBook Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you-all within a driven, diverse and inclusive team that's passionate about empowering our communities. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here . Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are Powering the businesses that are the backbone of the global economy, Lightspeed's one stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you'll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you'll do Fraud Management - define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers Be accountable for our fraud losses and ensure performance remains within appetite Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) Assess new technology and ensure Capital One remains one step ahead of fraud Build relationships with vendors and understand what new products and services are worth pursuing What we're looking for Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation Ability to manage varying workload and solve for both the short and the long term A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you'll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you'll do Fraud Management - define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers Be accountable for our fraud losses and ensure performance remains within appetite Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) Assess new technology and ensure Capital One remains one step ahead of fraud Build relationships with vendors and understand what new products and services are worth pursuing What we're looking for Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation Ability to manage varying workload and solve for both the short and the long term A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
The BBC has engaged an executive search firm, iO, to manage the selection process for this role. Please be aware that your application will be managed by iO, who will have access to your CV and personal details for the purpose of this vacancy only. Should you want any further information about the role, or to speak with someone, please contact Elise Zajac of iO at . JOB DETAILS JOB BAND: F CONTRACT TYPE: Permanent, Full-Time DEPARTMENT: Product Engineering LOCATION: Flexible (any major UK BBC hub) with hybrid working PROPOSED SALARY RANGE: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience-facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Enablement. A second vacancy for a Head of Architecture focused on Data Platform and Account and Identity is also being advertised. Please apply individually for the role(s) which interest you. WHY JOIN THE TEAM This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. YOUR KEY RESPONSIBILITIES AND IMPACT As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multidisciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Do you have the passion and drive to help shape the BBC's digital future? Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this, your initial focus will be the 'Enablement' area, which provides the tools and services to ensure the BBC creates dependable and secure digital solutions in an efficient and manageable way. As Head of Architecture for Enablement, your responsibilities will include: Creating platforms and services that allow over 1000 engineers to safely develop on the cloud in a collaborative and efficient way. This includes tools to develop a common business layer, and the means to dependable scale to handle high levels of network traffic. Architectural solutions for ensuring a robust operational approach, such as the ability to monitor and observe the whole technical estate. Leading architectural approaches for partnerships and outsourced solutions. Ensuring we follow the best engineering and architectural practices, with the right tools and techniques for everyone to understand and deliver the architecture strategy. As mentioned above, it is likely that your areas of focus will change over time, for example to support new programmes of work. Driving the strategic adoption of AI across the SDLC and wider architecture, establishing the platforms, tooling, and guardrails that enable teams to safely unlock productivity gains and new product capabilities. You will be a line manager of 1 2 architects. This will likely grow over time. YOUR SKILLS AND EXPERIENCE The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. You will work with a range of specialist teams which may include machine learning, APIs and networking, and client applications (on web, mobile and TV). Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about the BBC. Life at BBC Benefits . click apply for full job details
Apr 06, 2026
Full time
The BBC has engaged an executive search firm, iO, to manage the selection process for this role. Please be aware that your application will be managed by iO, who will have access to your CV and personal details for the purpose of this vacancy only. Should you want any further information about the role, or to speak with someone, please contact Elise Zajac of iO at . JOB DETAILS JOB BAND: F CONTRACT TYPE: Permanent, Full-Time DEPARTMENT: Product Engineering LOCATION: Flexible (any major UK BBC hub) with hybrid working PROPOSED SALARY RANGE: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience-facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Enablement. A second vacancy for a Head of Architecture focused on Data Platform and Account and Identity is also being advertised. Please apply individually for the role(s) which interest you. WHY JOIN THE TEAM This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. YOUR KEY RESPONSIBILITIES AND IMPACT As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multidisciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Do you have the passion and drive to help shape the BBC's digital future? Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this, your initial focus will be the 'Enablement' area, which provides the tools and services to ensure the BBC creates dependable and secure digital solutions in an efficient and manageable way. As Head of Architecture for Enablement, your responsibilities will include: Creating platforms and services that allow over 1000 engineers to safely develop on the cloud in a collaborative and efficient way. This includes tools to develop a common business layer, and the means to dependable scale to handle high levels of network traffic. Architectural solutions for ensuring a robust operational approach, such as the ability to monitor and observe the whole technical estate. Leading architectural approaches for partnerships and outsourced solutions. Ensuring we follow the best engineering and architectural practices, with the right tools and techniques for everyone to understand and deliver the architecture strategy. As mentioned above, it is likely that your areas of focus will change over time, for example to support new programmes of work. Driving the strategic adoption of AI across the SDLC and wider architecture, establishing the platforms, tooling, and guardrails that enable teams to safely unlock productivity gains and new product capabilities. You will be a line manager of 1 2 architects. This will likely grow over time. YOUR SKILLS AND EXPERIENCE The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. You will work with a range of specialist teams which may include machine learning, APIs and networking, and client applications (on web, mobile and TV). Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about the BBC. Life at BBC Benefits . click apply for full job details
The Global Head of Strategic Partnerships is a leadership role in the HSBC Securities Services (SSV) team within Corporate & Institutional Banking (CIB) Reporting to the Global Head of Product Solutions & Strategy, SSV, this person will play a critical role in delivering on Securities Services growth strategy by enhancing collaboration with public and private sector institutions, innovative Startups and Large Technology industry leaders, helping HSBC deliver on opportunities across key sectors and markets, within the Bank's risk appetite Key focus of the role will be unlocking development opportunities for the Bank, by creating opportunities that allow the firm to invest and co-partner in situations that align to SSVs global strategy The successful candidate will: Champion a culture of innovation within HSBC by engaging with product and technology teams across the bank. Lead product research strategy, identifying where strategic industry partnership opportunities exist and aligning them with SSVs global strategic objectives. Ensure emerging technologies are identified that impact both employees and customers. Ensure HSBC is seen as a global leader in banking innovation. Ensure that we have developed relationships and programs in place across priority markets that drive external and internal outcomes. Manage strategic alliances with large industry partners, identify and integrate innovative digital solutions into the bank. Identify and accelerate new 'Partnership' initiatives with strategic partners. Principal Accountabilities: Determine the external partnerships, technologies, business models, and companies that will allow SSV to achieve its business goals more rapidly. Establishing and managing relationships with key strategic partners to provide additional execution capability to SSV. Leveraging a high performing, cross functional, global team that can work effectively in a complex product-based structure. Evolving, communicating, and executing the strategic partnership execution strategy. Develop and execute tailored resource mobilization strategies globally to help unlock external resources / capital in support of SSVs goals and product strategy Structure and execute, partnerships, and innovative products that enable SSV to deepen relationships with both public and private sector clients. Including buy-ins, seed funding and acquisitions for investments and divestments as appropriate. Work closely with internal global and regional stakeholders within SSV and broader CIB, as well as key strategic partners in Group Technology and wider group functions and partners Develop and execute matchmaking strategies and solutions, to bring together the needs of SSV with strategic partners to complement and strengthen HSBC's value proposition Stay up to date with product and technology-related innovation from competitors, clients and the market in general to help develop solutions that meet client requirements The role holder will sit on relevant Business and Governance forums and will be a member of the SSV Product & Strategy leadership team The role will sit as board member and act in advisory capacity with strategic partners as appropriate. Experience working with global industry bodies of strategic importance, influencing product roadmaps and delivering on strategic outcomes that are aligned with HSBC global objectives. Experience driving major change initiatives that will have significant and lasting impact on HSBC and our clients Experience managing strategic alliances to identify and integrate innovative digital solutions. Experience working with global teams, building and delivering enterprise-wide programmes at scale. Essential Capabilities: The individual will bring commercial acumen, a solid understanding of trends and opportunities in SSV products, Technology innovation and Fintech space. A track record of delivering commercial projects partnering with relevant agencies, finance institutions, philanthropic and private sector investors across the world Technical understanding and know-how of SSV products and Future State Architecture (including fund management and administration, Banks and Brokers and Dealers, Custody and Digital Assets) Experienced people leader, capable of setting a global strategy and vision Experience of building capabilities and infrastructure required to deliver targeted client and business outcomes Excellent stakeholder management skills, ability to manage a variety of stakeholders across global locations Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Apr 05, 2026
Full time
The Global Head of Strategic Partnerships is a leadership role in the HSBC Securities Services (SSV) team within Corporate & Institutional Banking (CIB) Reporting to the Global Head of Product Solutions & Strategy, SSV, this person will play a critical role in delivering on Securities Services growth strategy by enhancing collaboration with public and private sector institutions, innovative Startups and Large Technology industry leaders, helping HSBC deliver on opportunities across key sectors and markets, within the Bank's risk appetite Key focus of the role will be unlocking development opportunities for the Bank, by creating opportunities that allow the firm to invest and co-partner in situations that align to SSVs global strategy The successful candidate will: Champion a culture of innovation within HSBC by engaging with product and technology teams across the bank. Lead product research strategy, identifying where strategic industry partnership opportunities exist and aligning them with SSVs global strategic objectives. Ensure emerging technologies are identified that impact both employees and customers. Ensure HSBC is seen as a global leader in banking innovation. Ensure that we have developed relationships and programs in place across priority markets that drive external and internal outcomes. Manage strategic alliances with large industry partners, identify and integrate innovative digital solutions into the bank. Identify and accelerate new 'Partnership' initiatives with strategic partners. Principal Accountabilities: Determine the external partnerships, technologies, business models, and companies that will allow SSV to achieve its business goals more rapidly. Establishing and managing relationships with key strategic partners to provide additional execution capability to SSV. Leveraging a high performing, cross functional, global team that can work effectively in a complex product-based structure. Evolving, communicating, and executing the strategic partnership execution strategy. Develop and execute tailored resource mobilization strategies globally to help unlock external resources / capital in support of SSVs goals and product strategy Structure and execute, partnerships, and innovative products that enable SSV to deepen relationships with both public and private sector clients. Including buy-ins, seed funding and acquisitions for investments and divestments as appropriate. Work closely with internal global and regional stakeholders within SSV and broader CIB, as well as key strategic partners in Group Technology and wider group functions and partners Develop and execute matchmaking strategies and solutions, to bring together the needs of SSV with strategic partners to complement and strengthen HSBC's value proposition Stay up to date with product and technology-related innovation from competitors, clients and the market in general to help develop solutions that meet client requirements The role holder will sit on relevant Business and Governance forums and will be a member of the SSV Product & Strategy leadership team The role will sit as board member and act in advisory capacity with strategic partners as appropriate. Experience working with global industry bodies of strategic importance, influencing product roadmaps and delivering on strategic outcomes that are aligned with HSBC global objectives. Experience driving major change initiatives that will have significant and lasting impact on HSBC and our clients Experience managing strategic alliances to identify and integrate innovative digital solutions. Experience working with global teams, building and delivering enterprise-wide programmes at scale. Essential Capabilities: The individual will bring commercial acumen, a solid understanding of trends and opportunities in SSV products, Technology innovation and Fintech space. A track record of delivering commercial projects partnering with relevant agencies, finance institutions, philanthropic and private sector investors across the world Technical understanding and know-how of SSV products and Future State Architecture (including fund management and administration, Banks and Brokers and Dealers, Custody and Digital Assets) Experienced people leader, capable of setting a global strategy and vision Experience of building capabilities and infrastructure required to deliver targeted client and business outcomes Excellent stakeholder management skills, ability to manage a variety of stakeholders across global locations Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In house experience advising a high growth company, preferably with direct experience supporting the Marketing function. Office assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Legal Job type Full time Apply for this role
Apr 05, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In house experience advising a high growth company, preferably with direct experience supporting the Marketing function. Office assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Legal Job type Full time Apply for this role
Claims Manager, London Wholesale Property London, UK At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. Our Property claims team manage and resolve claims for our customers. They work closely together to bring claims to resolution. This is achieved through the interaction and collaboration with the practice leader and the underwriting team and with brokers, clients and experts, taking ownership of critical issues relating to the claims management. This is a fantastic role supporting the Head of Property & Casualty Claims in the management of the UK & Lloyd's London Wholesale Open Market claims portfolio and effectively oversee direct reports. You'll lead direct reports to ensure technical and quality service levels are met. Manage workload and actively provide technical oversight and coaching. Drive files to resolution to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Ensure appropriate management and oversight of internal and external relationships with early identification of issues and proactive resolution. You will also be responsible for ensuring portfolio oversight and insights and provided to stakeholders to make better informed decisions. In this role you will collaborate with claims leadership, claims handlers, underwriting counterparts, claims legal, brokers and clients as required. Maintain necessary reporting and controls as delegated by the Head of Property & Casualty Claims. Drive a culture of continuous improvement and learning within the claims team and actively support short- and long-term improvement initiatives. Demonstrate AXA XL behaviours and values at all times. What you'll be doing What will your essential responsibilities include? Lead and oversee a team of claim handlers managing Property claims, ensuring effective coverage analysis, investigation, evaluation, reserving and resolution in line with AXA XL guidelines, service standards and regulatory requirements. Own the performance, engagement and development of the team, including goal setting, performance management, technical coaching, succession planning and the identification and development of high potential talent, fostering a culture of constructive feedback and continuous learning. Manage a personal portfolio of claims and provide oversight of team portfolios, including direct handling of highly complex or large loss claims, identification of trends, reporting, and resolution of significant or problematic issues. Provide oversight of large losses and proactively manage litigation strategy on complex claims, including selection and management of external counsel in collaboration with management, Litigation and Claims teams, ensuring adherence to litigation management principles. Build and maintain strategic relationships with brokers, clients, underwriters, actuaries and Practice teams, including supporting new business and renewal activity, client training, marketing, business development and retention initiatives. Review and manage external vendor and Enterprise Shared Services performance across the portfolio, providing guidance and monitoring service delivery to ensure high customer service standards. Maintain robust reporting, controls and governance across the team, including compliance with the AXA XL Claim Alert and Quality Review processes, and drive a culture of continuous improvement and learning. Manage team workload, resource allocation and succession planning, ensuring optimal use of resources based on expertise, claim complexity and volume; support resource modelling, budget planning and expense management, including appropriate cost allocation to files. Lead and support process review and improvement initiatives within the product line, including project management of key initiatives delivered within agreed timescales. Deliver superior customer service to policyholders and brokers and ensure consistent standards across the team, proactively identifying and implementing improvements to the client experience. Undertake ad hoc international travel as required. This role is within the London Wholesale Property team. Depending on future work volumes, the opportunity may arise to work on other lines of business within Claims. We have also developed a cross training program designed to provide team members with the chance to expand their skills and experience across different areas. At AXA XL, we believe in fostering a culture of continuous learning and development, and as such, there will be opportunities for training across various teams and expertise domains. We especially encourage new starters to take full advantage of these opportunities to broaden their skillsets, gain diverse experience, and support their growth. By doing so, colleagues can enhance their capabilities, contribute to innovation, and help us deliver exceptional service to our customers. You will report to Head or Property & Casualty Claims, UK & Lloyd's. What you'll bring We're looking for someone who has these abilities and skills: Desired Skills and Abilities: Technical Claims Handling - Significant Property claims experience, working knowledge of Lloyd's Claims Principles, Lloyd's regulations, and the subscription market and knowledge of legal entities and global claims handling in different jurisdictions. Capable of overseeing large losses within team, including provision of authority, team mentoring and reporting of trends. Influencing and Negotiation - Ability to coach the team to achieve required results, managing internal and external relationships proactively and overseeing ESS including influencing to ensure results are at a high standard. Ability to influence underwriters and the market, including handling complaints effectively as well as representing Property at key Management meetings. Critical and Strategic Thinking - Ability to manage resources including team workload allocation and pro active management of vendor relationships to deliver on Product strategy. Ability to take a pre emptive problem management, solution generation and resolution approach. Communication - Ability to convey information in a clear, concise way to team, senior management and peers. Acts as a leader and ambassador for AXA XL claims through presenting confidently and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing and business development/retention activities. Organization - Ability to organize the team to ensure work is being done in the most effective way and SLAs are being met. Skilled at working independently with minimal supervision from manager. Continuous Improvement - Ability to look for ways to improve day to day work of direct report(s) and the Property Team. Identify areas where improvement requires and implement Continuous Improvement ("CI") measures with team, acting as a CI champion and ambassador. Analytic Skills - Possesses strong analytical skills and sound judgment. Leadership - Role models by setting a high bar for performance, engagement, and commitment. Ability to coach, develop, set expectations, evaluate, and hold people accountable for delivering. Takes initiative and has the ability to lead. Data analysis - Poised using data to inform decision making on portfolio, including reviewing claims dashboard to manage portfolio, reporting trends and analyzing problem areas including using data to manage experts. Change Management - Ability to implement change to achieve departmental strategy, including communicating change effectively and providing support to direct report(s) through the change curve. Project management - Ability to lead projects within own department as well as participation and contribution to projects supporting global claims strategy. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at us/inclusion and diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you . click apply for full job details
Apr 05, 2026
Full time
Claims Manager, London Wholesale Property London, UK At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. Our Property claims team manage and resolve claims for our customers. They work closely together to bring claims to resolution. This is achieved through the interaction and collaboration with the practice leader and the underwriting team and with brokers, clients and experts, taking ownership of critical issues relating to the claims management. This is a fantastic role supporting the Head of Property & Casualty Claims in the management of the UK & Lloyd's London Wholesale Open Market claims portfolio and effectively oversee direct reports. You'll lead direct reports to ensure technical and quality service levels are met. Manage workload and actively provide technical oversight and coaching. Drive files to resolution to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Ensure appropriate management and oversight of internal and external relationships with early identification of issues and proactive resolution. You will also be responsible for ensuring portfolio oversight and insights and provided to stakeholders to make better informed decisions. In this role you will collaborate with claims leadership, claims handlers, underwriting counterparts, claims legal, brokers and clients as required. Maintain necessary reporting and controls as delegated by the Head of Property & Casualty Claims. Drive a culture of continuous improvement and learning within the claims team and actively support short- and long-term improvement initiatives. Demonstrate AXA XL behaviours and values at all times. What you'll be doing What will your essential responsibilities include? Lead and oversee a team of claim handlers managing Property claims, ensuring effective coverage analysis, investigation, evaluation, reserving and resolution in line with AXA XL guidelines, service standards and regulatory requirements. Own the performance, engagement and development of the team, including goal setting, performance management, technical coaching, succession planning and the identification and development of high potential talent, fostering a culture of constructive feedback and continuous learning. Manage a personal portfolio of claims and provide oversight of team portfolios, including direct handling of highly complex or large loss claims, identification of trends, reporting, and resolution of significant or problematic issues. Provide oversight of large losses and proactively manage litigation strategy on complex claims, including selection and management of external counsel in collaboration with management, Litigation and Claims teams, ensuring adherence to litigation management principles. Build and maintain strategic relationships with brokers, clients, underwriters, actuaries and Practice teams, including supporting new business and renewal activity, client training, marketing, business development and retention initiatives. Review and manage external vendor and Enterprise Shared Services performance across the portfolio, providing guidance and monitoring service delivery to ensure high customer service standards. Maintain robust reporting, controls and governance across the team, including compliance with the AXA XL Claim Alert and Quality Review processes, and drive a culture of continuous improvement and learning. Manage team workload, resource allocation and succession planning, ensuring optimal use of resources based on expertise, claim complexity and volume; support resource modelling, budget planning and expense management, including appropriate cost allocation to files. Lead and support process review and improvement initiatives within the product line, including project management of key initiatives delivered within agreed timescales. Deliver superior customer service to policyholders and brokers and ensure consistent standards across the team, proactively identifying and implementing improvements to the client experience. Undertake ad hoc international travel as required. This role is within the London Wholesale Property team. Depending on future work volumes, the opportunity may arise to work on other lines of business within Claims. We have also developed a cross training program designed to provide team members with the chance to expand their skills and experience across different areas. At AXA XL, we believe in fostering a culture of continuous learning and development, and as such, there will be opportunities for training across various teams and expertise domains. We especially encourage new starters to take full advantage of these opportunities to broaden their skillsets, gain diverse experience, and support their growth. By doing so, colleagues can enhance their capabilities, contribute to innovation, and help us deliver exceptional service to our customers. You will report to Head or Property & Casualty Claims, UK & Lloyd's. What you'll bring We're looking for someone who has these abilities and skills: Desired Skills and Abilities: Technical Claims Handling - Significant Property claims experience, working knowledge of Lloyd's Claims Principles, Lloyd's regulations, and the subscription market and knowledge of legal entities and global claims handling in different jurisdictions. Capable of overseeing large losses within team, including provision of authority, team mentoring and reporting of trends. Influencing and Negotiation - Ability to coach the team to achieve required results, managing internal and external relationships proactively and overseeing ESS including influencing to ensure results are at a high standard. Ability to influence underwriters and the market, including handling complaints effectively as well as representing Property at key Management meetings. Critical and Strategic Thinking - Ability to manage resources including team workload allocation and pro active management of vendor relationships to deliver on Product strategy. Ability to take a pre emptive problem management, solution generation and resolution approach. Communication - Ability to convey information in a clear, concise way to team, senior management and peers. Acts as a leader and ambassador for AXA XL claims through presenting confidently and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing and business development/retention activities. Organization - Ability to organize the team to ensure work is being done in the most effective way and SLAs are being met. Skilled at working independently with minimal supervision from manager. Continuous Improvement - Ability to look for ways to improve day to day work of direct report(s) and the Property Team. Identify areas where improvement requires and implement Continuous Improvement ("CI") measures with team, acting as a CI champion and ambassador. Analytic Skills - Possesses strong analytical skills and sound judgment. Leadership - Role models by setting a high bar for performance, engagement, and commitment. Ability to coach, develop, set expectations, evaluate, and hold people accountable for delivering. Takes initiative and has the ability to lead. Data analysis - Poised using data to inform decision making on portfolio, including reviewing claims dashboard to manage portfolio, reporting trends and analyzing problem areas including using data to manage experts. Change Management - Ability to implement change to achieve departmental strategy, including communicating change effectively and providing support to direct report(s) through the change curve. Project management - Ability to lead projects within own department as well as participation and contribution to projects supporting global claims strategy. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at us/inclusion and diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you . click apply for full job details
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role If you've worked hands on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. You might already be in Customer Success, Technical Account Management, or a similar role. What matters most is proven experience with enterprise scale environments and a real passion for making monitoring and observability tools deliver impact. At ITRS, Customer Success is about being a trusted partner. Our customers expect more than theory; they want people who have been hands on, know the challenges first hand, and can help them turn technology into outcomes. As a Customer Success Manager, you will: Build relationships with customers as their advocate and trusted advisor Translate customer goals into adoption and value strategies using ITRS products Monitor and analyse customer health, usage, and adoption to design proactive interventions Identify risks to retention and act early to prevent them Lead workshops and business reviews to uncover needs, track progress, and align on outcomes Capture and share customer feedback to influence product direction Partner with internal teams (Support, Professional Services, Product, Account Management) to deliver customer outcomes Document engagements and maintain visibility of activity, outcomes and risks Contribute to the refinement of Customer Success practices as our function grows Proven experience in Customer Success or Technical Account Management role is essential Proven hands on exposure to Monitoring and Observability platforms (experience of ITRS solutions is ideal) A strong understanding of enterprise scale environments (financial services experience in particular) Shows strong technical curiosity and strategic judgement around Public Cloud and AI, able to shape direction, not just react to it Ability to connect technical solutions to business outcomes and value Comfortable leading training, workshops, and enablement sessions Analytical mindset with experience interpreting usage and health metrics Excellent communication skills, able to engage at all levels from engineers to executives Organised, proactive, and collaborative, with the confidence to operate independently Health insurance cover for you and your dependents Dental Cover for you and your dependants Employer Pension scheme Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Apr 05, 2026
Full time
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role If you've worked hands on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. You might already be in Customer Success, Technical Account Management, or a similar role. What matters most is proven experience with enterprise scale environments and a real passion for making monitoring and observability tools deliver impact. At ITRS, Customer Success is about being a trusted partner. Our customers expect more than theory; they want people who have been hands on, know the challenges first hand, and can help them turn technology into outcomes. As a Customer Success Manager, you will: Build relationships with customers as their advocate and trusted advisor Translate customer goals into adoption and value strategies using ITRS products Monitor and analyse customer health, usage, and adoption to design proactive interventions Identify risks to retention and act early to prevent them Lead workshops and business reviews to uncover needs, track progress, and align on outcomes Capture and share customer feedback to influence product direction Partner with internal teams (Support, Professional Services, Product, Account Management) to deliver customer outcomes Document engagements and maintain visibility of activity, outcomes and risks Contribute to the refinement of Customer Success practices as our function grows Proven experience in Customer Success or Technical Account Management role is essential Proven hands on exposure to Monitoring and Observability platforms (experience of ITRS solutions is ideal) A strong understanding of enterprise scale environments (financial services experience in particular) Shows strong technical curiosity and strategic judgement around Public Cloud and AI, able to shape direction, not just react to it Ability to connect technical solutions to business outcomes and value Comfortable leading training, workshops, and enablement sessions Analytical mindset with experience interpreting usage and health metrics Excellent communication skills, able to engage at all levels from engineers to executives Organised, proactive, and collaborative, with the confidence to operate independently Health insurance cover for you and your dependents Dental Cover for you and your dependants Employer Pension scheme Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Head of Architecture (Data Platform and Account and Identity) Job Details Job Band: F Contract Type: Permanent, Full-Time Department: Product Engineering Location: Flexible (any major UK BBC hub) with hybrid working Proposed Salary Range: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. Purpose of the Role The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Data Platform and Account and Identity. A second vacancy for a Head of Architecture focused on Enablement is also being advertised. Please apply individually for the role(s) which interest you. Why Join the Team This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. Your Key Responsibilities and Impact As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multi disciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this role, your focus will be on the BBC's Data Platform and Account & Identity capabilities, which underpin both digital and broadcast experiences at national and global scale. These platforms enable audience insight, personalisation, operational decision making and regulatory compliance, forming a critical part of the BBC's future technology landscape. As Head of Architecture for Data Platform & Account & Identity, your responsibilities will include: Creating and evolving platform capabilities that support billions of audience events per day, enabling high availability, secure and scalable systems with near zero tolerance for failure. This includes data ingestion, processing, and analytics platforms, alongside identity and authentication services used by millions of users globally. Leading the transition from vertically aligned systems to domain oriented, platform based architectures. This includes embedding data product thinking, clear ownership models, discoverability and governance, and supporting the maturity of operating models across platform and product teams. Defining and governing architectural standards across data, AI/ML and identity ecosystems. This includes ensuring coherence across real time and batch processing, machine learning enablement platforms, and customer identity services, while maintaining regulatory compliance, managing risk, and ensuring long term technical sustainability. Establishing architectural approaches that enable responsible AI and ML at scale, balancing innovation and experimentation with appropriate governance and safety. Providing architectural leadership for major technology decisions, including platform strategy, vendor selection and investment prioritisation, with clear accountability for enterprise level outcomes and trade offs. Leading, coaching and developing a senior architecture team, and contributing to the wider engineering and product leadership community to strengthen architectural practices, culture and capability across the organisation. As with similar leadership roles, your areas of focus are likely to evolve over time to support new programmes of work and organisational priorities. Your Skills and Experience The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. For any general queries, please contact: Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of the other applicants . click apply for full job details
Apr 05, 2026
Full time
Head of Architecture (Data Platform and Account and Identity) Job Details Job Band: F Contract Type: Permanent, Full-Time Department: Product Engineering Location: Flexible (any major UK BBC hub) with hybrid working Proposed Salary Range: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. Purpose of the Role The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Data Platform and Account and Identity. A second vacancy for a Head of Architecture focused on Enablement is also being advertised. Please apply individually for the role(s) which interest you. Why Join the Team This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. Your Key Responsibilities and Impact As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multi disciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this role, your focus will be on the BBC's Data Platform and Account & Identity capabilities, which underpin both digital and broadcast experiences at national and global scale. These platforms enable audience insight, personalisation, operational decision making and regulatory compliance, forming a critical part of the BBC's future technology landscape. As Head of Architecture for Data Platform & Account & Identity, your responsibilities will include: Creating and evolving platform capabilities that support billions of audience events per day, enabling high availability, secure and scalable systems with near zero tolerance for failure. This includes data ingestion, processing, and analytics platforms, alongside identity and authentication services used by millions of users globally. Leading the transition from vertically aligned systems to domain oriented, platform based architectures. This includes embedding data product thinking, clear ownership models, discoverability and governance, and supporting the maturity of operating models across platform and product teams. Defining and governing architectural standards across data, AI/ML and identity ecosystems. This includes ensuring coherence across real time and batch processing, machine learning enablement platforms, and customer identity services, while maintaining regulatory compliance, managing risk, and ensuring long term technical sustainability. Establishing architectural approaches that enable responsible AI and ML at scale, balancing innovation and experimentation with appropriate governance and safety. Providing architectural leadership for major technology decisions, including platform strategy, vendor selection and investment prioritisation, with clear accountability for enterprise level outcomes and trade offs. Leading, coaching and developing a senior architecture team, and contributing to the wider engineering and product leadership community to strengthen architectural practices, culture and capability across the organisation. As with similar leadership roles, your areas of focus are likely to evolve over time to support new programmes of work and organisational priorities. Your Skills and Experience The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. For any general queries, please contact: Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of the other applicants . click apply for full job details
Senior Engagement Manager page is loaded Senior Engagement Managerremote type: Flexlocations: United Kingdom, Londontime type: Full Timeposted on: Posted Todayjob requisition id: JR- Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Senior Engagement Manager will manage full lifecycle deployments utilising that Workday Deployment Methodology for low/medium deployments. They will use their professional expertise to resolve issues in creative and effective ways. About the Role About the Role The Sr. Engagement Manager will be an expert with the Workday Deployment Methodology. They will lead/manage mid to large deployments and resolve complex issues in creative and effective ways. They will also support executive level expectations by providing internal suggestions to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology. About You Basic Qualifications 3+ years experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments. 3+years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications. Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at .
Apr 05, 2026
Full time
Senior Engagement Manager page is loaded Senior Engagement Managerremote type: Flexlocations: United Kingdom, Londontime type: Full Timeposted on: Posted Todayjob requisition id: JR- Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Senior Engagement Manager will manage full lifecycle deployments utilising that Workday Deployment Methodology for low/medium deployments. They will use their professional expertise to resolve issues in creative and effective ways. About the Role About the Role The Sr. Engagement Manager will be an expert with the Workday Deployment Methodology. They will lead/manage mid to large deployments and resolve complex issues in creative and effective ways. They will also support executive level expectations by providing internal suggestions to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology. About You Basic Qualifications 3+ years experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments. 3+years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications. Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at .
Enterprise Trade Compliance Manager EMEA As the Enterprise Manager for EMEA within Global Trade Compliance Team, you will play a pivotal role in driving the execution and continuous enhancement of CSLs world-class import and export compliance program across the EMEA region. Your responsibilities will include: Implementing CSL Global Trade Compliance policies, guidelines, develop and deploy regional a click apply for full job details
Apr 05, 2026
Full time
Enterprise Trade Compliance Manager EMEA As the Enterprise Manager for EMEA within Global Trade Compliance Team, you will play a pivotal role in driving the execution and continuous enhancement of CSLs world-class import and export compliance program across the EMEA region. Your responsibilities will include: Implementing CSL Global Trade Compliance policies, guidelines, develop and deploy regional a click apply for full job details
Solution Consulting Manager page is loaded Solution Consulting Managerlocations: London (Flexible)time type: Full timeposted on: Posted 6 Days Agojob requisition id: JR109228Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Manager, Solutions Consulting - United Kingdom & Ireland (UKI) As the Manager of Solutions Consulting for UKI , you will play a key role in driving sales success by leading and supporting a talented team of Solution Consultants. You'll help shape our regional strategy, ensure technical excellence throughout the sales cycle, and work closely with Sales, Customer Success, Product, and Marketing teams to deliver real impact for our customers and partners. What You'll Do Lead, coach, and develop a team of Solution Consultants, fostering collaboration, accountability, and continuous growth. Support Sales and regional leadership in defining and executing go-to-market plans that align with business priorities and customer needs. Guide customer conversations with technical and business insight, helping the team design and present solutions that demonstrate clear value and differentiation. Build strong relationships with customers, partners, and internal stakeholders, acting as a trusted advisor in key opportunities. Ensure quality and consistency in solution design, proposals, and demonstrations to drive customer confidence and win rates. Encourage innovation and best practice sharing , helping the team improve processes, tools, and approaches across the sales cycle. Stay informed on industry trends, competitive developments, and emerging technologies to keep the team and customers ahead of the curve. Qualifications Bachelor's degree in a relevant technical field or equivalent experience. 5+ years of experience in Solutions Consulting, Presales, or Technical Sales , ideally within SaaS, AI, or CX environments. Demonstrated success leading or mentoring technical teams. Strong understanding of AI, CCaaS, Customer Experience, and Digital Engagement domains. Excellent communication and storytelling skills, able to simplify complex concepts for different audiences. Collaborative, proactive, and results-driven, with strong problem-solving abilities. Comfortable working in a fast-paced, matrixed environment. Proficient in relevant enterprise tools and CRM systems. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Apr 05, 2026
Full time
Solution Consulting Manager page is loaded Solution Consulting Managerlocations: London (Flexible)time type: Full timeposted on: Posted 6 Days Agojob requisition id: JR109228Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Manager, Solutions Consulting - United Kingdom & Ireland (UKI) As the Manager of Solutions Consulting for UKI , you will play a key role in driving sales success by leading and supporting a talented team of Solution Consultants. You'll help shape our regional strategy, ensure technical excellence throughout the sales cycle, and work closely with Sales, Customer Success, Product, and Marketing teams to deliver real impact for our customers and partners. What You'll Do Lead, coach, and develop a team of Solution Consultants, fostering collaboration, accountability, and continuous growth. Support Sales and regional leadership in defining and executing go-to-market plans that align with business priorities and customer needs. Guide customer conversations with technical and business insight, helping the team design and present solutions that demonstrate clear value and differentiation. Build strong relationships with customers, partners, and internal stakeholders, acting as a trusted advisor in key opportunities. Ensure quality and consistency in solution design, proposals, and demonstrations to drive customer confidence and win rates. Encourage innovation and best practice sharing , helping the team improve processes, tools, and approaches across the sales cycle. Stay informed on industry trends, competitive developments, and emerging technologies to keep the team and customers ahead of the curve. Qualifications Bachelor's degree in a relevant technical field or equivalent experience. 5+ years of experience in Solutions Consulting, Presales, or Technical Sales , ideally within SaaS, AI, or CX environments. Demonstrated success leading or mentoring technical teams. Strong understanding of AI, CCaaS, Customer Experience, and Digital Engagement domains. Excellent communication and storytelling skills, able to simplify complex concepts for different audiences. Collaborative, proactive, and results-driven, with strong problem-solving abilities. Comfortable working in a fast-paced, matrixed environment. Proficient in relevant enterprise tools and CRM systems. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
