Head of Sales About Outpost What if going global was as simple as going local? Outpost is building the AI global trade engine. The accumulated knowledge of every rule you'd need to sell internationally, turned into infrastructure. Tell us what you're selling. We'll tell you how to sell it everywhere. We operate as Merchant of Record or Tax of Record across 58+ tax jurisdictions. Full liability transfer, or just the tax layer. We do the analysis, we handle the setup, we absorb the liability. Sell anything, anywhere. Without compromise. The Role This is a Head of Sales role for someone who wants to build a sales function from scratch at a category-defining fintech. You'll report directly to the CEO and take over a founder-led sales motion. That means closing deals yourself while building the team and playbook to scale. You'll own new business globally: direct sales to merchants, PSP partnerships, and B2B2C channels. We sell to companies that want to expand internationally without the pain. Tax, payments, compliance, liability. The problem is complex, the buyers are sophisticated, and the deals require someone who can navigate both. This is a player-coach role. You'll carry a bag, close deals, and build pipeline. Inbound and outbound. You're used to making your own leads, not waiting for them. At the same time, you'll build the sales infrastructure: process, hiring, comp, tooling, and eventually a team. What You'll Get Yes, the work is intense. But in return, you'll own sales at a company with real product-market fit, strong funding, and a massive market. You'll work directly with the CEO, shape the commercial strategy, and build the revenue engine from the ground up. If you want to define how a company scales, this is the seat. What You'll Do Close Deals - Take over founder-led sales and own the pipeline; Run full-cycle sales from prospecting to close; Build and manage your own pipeline (Inbound and outbound); Navigate complex deals with multiple stakeholders. Build the Function - Design the sales process, playbook, and tooling; Hire and develop the sales team as we scale; Build comp structures and performance frameworks; Create the infrastructure for repeatable, scalable sales. Partnerships & Channels - Own PSP relationships and drive revenue through payment partners; Build B2B2B channels where Outpost is embedded in partner platforms; Identify and develop new partnership opportunities. New Business - Focus on landing new logos globally; Understand buyer pain points across tax, payments, and compliance; Position Outpost against alternatives and win competitive deals. Example Projects Close the next 10 enterprise deals and build the playbook from what works Build an outbound motion targeting e-commerce platforms expanding internationally Develop a PSP partnership that drives consistent deal flow Hire and onboard the first two sales reps Create the sales process documentation and CRM structure Negotiate a B2B2B deal where Outpost powers a platform's cross-border capability Build the business case framework that helps buyers get internal sign-off What We're Looking For Ideal background Sales leadership at a B2B fintech, payments company, or e-commerce infrastructure platform Built and scaled sales teams before Experience with PSP, payments, or platform partnerships Closed complex deals with long sales cycles and multiple stakeholders Bonus: sold MoR, tax, or compliance products Signals we care about: You've built pipeline yourself. Inbound and outbound. You don't wait for leads You can close deals and coach others to do the same You've built sales process and infrastructure, not just inherited it You understand fintech buyers: their pain points, objections, and decision-making You're comfortable with ambiguity. This is building, not optimising You want to own the number and the function Bias for action. You sell, you learn, you iterate What this role is not: Not a pure management role. You'll carry a bag Not someone who needs a big team or mature process to be effective Not a sales leader who only works inbound Not someone who waits to be told what to do Why This Role Is Different Most Head of Sales roles are about scaling an existing machine. This role is about building it. You'll take over founder-led sales and turn it into a repeatable function. You'll close deals, build partnerships, and hire the team. You'll shape how Outpost grows commercially. If you want to own sales at a company solving a hard problem with real traction, this is it. Outpost Team Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs. What We Offer Equity and salary in a well-funded startup Ability to own your work and move fast Direct access to the CEO and founding team A global mission with real impact Low politics, high output A culture of builders, not talkers Working Style We work together in person in London. We believe the hardest problems are solved in the room. Learn More Outpost Culture: Outpost founder: Outpost is where the hard problems are. If you want to build the sales engine for global commerce infrastructure, we'd love to hear from you.
Feb 07, 2026
Full time
Head of Sales About Outpost What if going global was as simple as going local? Outpost is building the AI global trade engine. The accumulated knowledge of every rule you'd need to sell internationally, turned into infrastructure. Tell us what you're selling. We'll tell you how to sell it everywhere. We operate as Merchant of Record or Tax of Record across 58+ tax jurisdictions. Full liability transfer, or just the tax layer. We do the analysis, we handle the setup, we absorb the liability. Sell anything, anywhere. Without compromise. The Role This is a Head of Sales role for someone who wants to build a sales function from scratch at a category-defining fintech. You'll report directly to the CEO and take over a founder-led sales motion. That means closing deals yourself while building the team and playbook to scale. You'll own new business globally: direct sales to merchants, PSP partnerships, and B2B2C channels. We sell to companies that want to expand internationally without the pain. Tax, payments, compliance, liability. The problem is complex, the buyers are sophisticated, and the deals require someone who can navigate both. This is a player-coach role. You'll carry a bag, close deals, and build pipeline. Inbound and outbound. You're used to making your own leads, not waiting for them. At the same time, you'll build the sales infrastructure: process, hiring, comp, tooling, and eventually a team. What You'll Get Yes, the work is intense. But in return, you'll own sales at a company with real product-market fit, strong funding, and a massive market. You'll work directly with the CEO, shape the commercial strategy, and build the revenue engine from the ground up. If you want to define how a company scales, this is the seat. What You'll Do Close Deals - Take over founder-led sales and own the pipeline; Run full-cycle sales from prospecting to close; Build and manage your own pipeline (Inbound and outbound); Navigate complex deals with multiple stakeholders. Build the Function - Design the sales process, playbook, and tooling; Hire and develop the sales team as we scale; Build comp structures and performance frameworks; Create the infrastructure for repeatable, scalable sales. Partnerships & Channels - Own PSP relationships and drive revenue through payment partners; Build B2B2B channels where Outpost is embedded in partner platforms; Identify and develop new partnership opportunities. New Business - Focus on landing new logos globally; Understand buyer pain points across tax, payments, and compliance; Position Outpost against alternatives and win competitive deals. Example Projects Close the next 10 enterprise deals and build the playbook from what works Build an outbound motion targeting e-commerce platforms expanding internationally Develop a PSP partnership that drives consistent deal flow Hire and onboard the first two sales reps Create the sales process documentation and CRM structure Negotiate a B2B2B deal where Outpost powers a platform's cross-border capability Build the business case framework that helps buyers get internal sign-off What We're Looking For Ideal background Sales leadership at a B2B fintech, payments company, or e-commerce infrastructure platform Built and scaled sales teams before Experience with PSP, payments, or platform partnerships Closed complex deals with long sales cycles and multiple stakeholders Bonus: sold MoR, tax, or compliance products Signals we care about: You've built pipeline yourself. Inbound and outbound. You don't wait for leads You can close deals and coach others to do the same You've built sales process and infrastructure, not just inherited it You understand fintech buyers: their pain points, objections, and decision-making You're comfortable with ambiguity. This is building, not optimising You want to own the number and the function Bias for action. You sell, you learn, you iterate What this role is not: Not a pure management role. You'll carry a bag Not someone who needs a big team or mature process to be effective Not a sales leader who only works inbound Not someone who waits to be told what to do Why This Role Is Different Most Head of Sales roles are about scaling an existing machine. This role is about building it. You'll take over founder-led sales and turn it into a repeatable function. You'll close deals, build partnerships, and hire the team. You'll shape how Outpost grows commercially. If you want to own sales at a company solving a hard problem with real traction, this is it. Outpost Team Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs. What We Offer Equity and salary in a well-funded startup Ability to own your work and move fast Direct access to the CEO and founding team A global mission with real impact Low politics, high output A culture of builders, not talkers Working Style We work together in person in London. We believe the hardest problems are solved in the room. Learn More Outpost Culture: Outpost founder: Outpost is where the hard problems are. If you want to build the sales engine for global commerce infrastructure, we'd love to hear from you.
The Head of Infrastructure & Cloud will be responsible for leading the firm's global technology infrastructure strategy, architecture, and operations. This includes overseeing on-premises systems, cloud platforms, networking, storage, security, and disaster recovery. You will play a pivotal role in ensuring low-latency connectivity for trading, high availability for mission-critical systems, and compliance with regulatory requirements. This role demands a balance of strategic leadership, hands-on technical expertise, and operational excellence, as well as the ability to partner closely with portfolio managers, developers, and risk teams. Strategic Leadership Define and execute the infrastructure and cloud strategy aligned with the firm's growth, trading requirements, and regulatory environment. Drive adoption of modern technologies (hybrid cloud, containerisation, automation) to improve scalability, resilience, and cost efficiency. Establish KPIs and SLAs for infrastructure performance, uptime, and security. Infrastructure & Cloud Management Oversee the design, implementation, and support of on-premises infrastructure, private cloud, and public cloud platforms (Azure). Ensure ultra-low latency and high-throughput networking for trading systems, including co-location environments and market connectivity. Manage enterprise storage, backup, and disaster recovery solutions with near-zero downtime objectives. Operational Excellence Lead a high-performing infrastructure and DevOps team; mentor engineers and ensure career development. Implement Infrastructure as Code (IaC) and automation to optimise provisioning, monitoring, and scaling. Proactively monitor systems to detect, prevent, and resolve issues before they impact trading or operations. Security & Compliance Partner with the CISO to ensure all systems meet cybersecurity best practices and comply with FCA and other relevant regulations. Manage identity and access controls, encryption, patching, and vulnerability management. Conduct regular business continuity and disaster recovery tests.
Feb 07, 2026
Full time
The Head of Infrastructure & Cloud will be responsible for leading the firm's global technology infrastructure strategy, architecture, and operations. This includes overseeing on-premises systems, cloud platforms, networking, storage, security, and disaster recovery. You will play a pivotal role in ensuring low-latency connectivity for trading, high availability for mission-critical systems, and compliance with regulatory requirements. This role demands a balance of strategic leadership, hands-on technical expertise, and operational excellence, as well as the ability to partner closely with portfolio managers, developers, and risk teams. Strategic Leadership Define and execute the infrastructure and cloud strategy aligned with the firm's growth, trading requirements, and regulatory environment. Drive adoption of modern technologies (hybrid cloud, containerisation, automation) to improve scalability, resilience, and cost efficiency. Establish KPIs and SLAs for infrastructure performance, uptime, and security. Infrastructure & Cloud Management Oversee the design, implementation, and support of on-premises infrastructure, private cloud, and public cloud platforms (Azure). Ensure ultra-low latency and high-throughput networking for trading systems, including co-location environments and market connectivity. Manage enterprise storage, backup, and disaster recovery solutions with near-zero downtime objectives. Operational Excellence Lead a high-performing infrastructure and DevOps team; mentor engineers and ensure career development. Implement Infrastructure as Code (IaC) and automation to optimise provisioning, monitoring, and scaling. Proactively monitor systems to detect, prevent, and resolve issues before they impact trading or operations. Security & Compliance Partner with the CISO to ensure all systems meet cybersecurity best practices and comply with FCA and other relevant regulations. Manage identity and access controls, encryption, patching, and vulnerability management. Conduct regular business continuity and disaster recovery tests.
Are you the next Head of Systems Engineering to drive forward our next-generation laser processing platform? A spinout from the University of Oxford, Opsydia is a specialist laser technology company harnessing decades of academic excellence and experience in adaptive optics that enable the writing of features in transparent materials. Our writing technology has gone on to provide functionalities across many scientific and industrial areas. Our technological capabilities and intellectual property in adaptive optics have been accelerated forward and are now engaged with world class companies with a view to deploying Opsydia's systems in their next generation products. With strong support from investors and the market, Opsydia has been pursuing new applications in areas ranging from co-packaged optical-semiconductor devices, datacoms, quantum to sensing devices. If you're seeking to join an industry leading innovator, we'd love to hear from you. THE ROLE As the Head of Systems Engineering, you will own the systems architecture and integration across hardware, optics, and controls specifically in ultra-fast laser photonics and control systems, while building a high performing team and establishing best practices in product development & manufacturability. Initial scope includes scaling and enhancing our system platform, developing new system variants for emerging applications, and working closely with global customers to understand their unique requirements and translate them into robust, high performing, market ready products. This role will suit an experienced leader who applies rigorous systems engineering practices, has successfully led high performing technical teams, and brings hands on expertise with ultrafast laser technologies. It's ideal for someone who thrives in a dynamic, fast moving, and innovative environment and enjoys shaping architecture, guiding multidisciplinary engineering efforts, and delivering technically ambitious products with clarity, structure and purpose. Key Responsibilities Leadership & Team Management Build, lead, and develop a high performing Systems Engineering team. Establish operating rhythms: daily standups, technical/design reviews; foster accountability, collaboration, and technical excellence. Manage capacity and prioritisation across programs; resource allocation between advanced NPD and sustaining engineering. Technical Ownership & Architecture Own end to end systems architecture with deep involvement in ultra-fast laser photonics (laser sources, beam delivery, optical subsystems) and control systems (precision motion, feedback control, embedded/real time). Translate customer/product requirements into system level specifications. Drive data driven design evaluations to ensure the product architecture achieves optimal performance, cost, reliability, and manufacturability. Product Development, NPI & Lifecycle Lead the evolution of early concepts into fully integrated, production ready systems, coordinating mechanical, optical, electrical and firmware teams. Establish a robust NPI pathway from research to production, enabling consistent builds, clear test protocols, and long-term serviceability. Oversee disciplined change control, ensuring product updates are properly assessed, documented, and implemented across engineering and manufacturing systems. Systematically improve product robustness and manufacturing efficiency by identifying quality gaps, reducing complexity, and implementing scalable, lean processes. Ultrafast Laser Expertise Lead application and optimisation of femtosecond laser systems for direct laser writing and photonic integrated circuits. Collaborate with laser suppliers to define specifications, validate performance, and optimise system integration, ensuring components meet application requirements. Guide process improvements in laser marking & control solutions, validating laser measurement and alignment methods. Manufacturing, Quality, Safety & Compliance Define test strategies, acceptance criteria, reliability growth plans, and risk management. Ensure compliance with relevant standards (e.g., laser safety, EMC, functional safety as applicable); partner with Quality/Regulatory for certifications and approvals. Appointed Laser Safety Officer (LSO) and develop ownerships of internal laser safety policy, team training, and lab compliance. Cross Functional & External Collaboration Act as the systems lead across R&D, Optical Engineering, Software/Controls, Manufacturing, Quality/Regulatory, Field Service, and to inform Business Development. Liaise with academic founders, R&D, suppliers, and customers; lead proof of concept trials and demos to validate feasibility and accelerate adoption. Intellectual Property & Innovation Manage the patent portfolio and identify opportunities for new filings; draft inputs, liaise with IP counsel; report strategy/status to senior leadership and board. Drive innovation roadmaps across photonics, controls, and vision capability. ABOUT YOU You are a proven Systems Engineering leader with 10+ years' experience in photonics, laser systems, or precision instrumentation, supported by a deep technical background and ideally an advanced degree (Master's or PhD) in Physics, Optical Engineering, or a related field. You take full ownership of complex system delivery, provide clear technical direction, and lead multidisciplinary teams with accountability, structure, and confidence. You will be able to demonstrate: Leadership experience developing and guiding high performing engineering teams. End to end ownership across system architecture, integration, and V&V for advanced optical, laser, and motion control systems. Technical depth in ultrafast lasers, precision optics, motion systems, and control architectures. A proactive, solutions driven mindset, anticipating issues and driving timely resolution. Strong organisational and communication skills, enabling alignment across cross functional teams, suppliers, and stakeholders. Stakeholder agility, able to communicate complex technical risks and opportunities to founders, investors, commercial teams, and strategic partners. Resilience and adaptability, thriving in shifting priorities This role suits someone who combines technical excellence with leadership maturity, thrives in a fast moving, innovative environment, and consistently drives clarity, quality, and delivery. You might also have: Bias for experimentation and rapid validation Strategic technology sensing for existing and emerging markets If you don't meet all of the criteria above, but are interested in the role, please apply or get in touch to discuss further. The role is advertised as full-time. We are pleased to accommodate flexible and hybrid working where appropriate but, as a hardware company, we find hands-on system and collaboration time to be highly valuable, so encourage time spent in the office and expect this when required. As part of the recruitment process a selected candidate will be required to undergo security screening to BPSS standard. Closing date: Friday 20th February 2026. Applications will be reviewed as received so this vacancy may be closed earlier; early applications are therefore encouraged. WHAT WE OFFER YOU Salary range: £70,000-£75,000 per annum, dependent on experience Benefits Hybrid & flexible working arrangements Share option scheme Annual bonus scheme Private Medical Insurance Group Income Protection and Life Assurance Enhanced family leave Company matched pension contributions up to 5%. Salary sacrifice arrangement is available 25 days paid leave plus bank holidays Cycle to Work Scheme Mental Health and Wellbeing support and activities Supported further study or training for your professional and personal development Volunteering opportunities EQUAL OPPORTUNITIES We are an equal opportunities employer and commit to encouraging equality, diversity and inclusion in the workplace whilst creating an environment which promotes dignity and respect for all. We post our job descriptions across a wide range of recruitment platforms to enable us to garner the most diverse range of candidates we possibly can. ADJUSTMENTS AND PROVISIONS We are dedicated to putting in place any reasonable adjustments that may be required to meet the needs of those who wish to apply for a position at Opsydia. Please share if you have a declared disability, for example but not limited to: a social communication impairment such as autism spectrum disorder, a specific learning difficulty such as dyslexia, dyspraxia or ADHD; a mental health condition, a sensory impairment affecting sight or hearing or a physical or mobility impairment. ALTERNATIVE FORMATS We can provide our job descriptions in an alternative format of video or audio description ABOUT OPSYDIA Opsydia provides commercial systems based on adaptive optics which can directly generate photonic structures in a variety of transparent materials. Learn more at The company is based in the Centre for Innovation & Enterprise at Begbroke Science Park north of Oxford. Begbroke offers comprehensive facilities on-site including a restaurant, coffee shop and a minibus service between the park and Oxford. . click apply for full job details
Feb 07, 2026
Full time
Are you the next Head of Systems Engineering to drive forward our next-generation laser processing platform? A spinout from the University of Oxford, Opsydia is a specialist laser technology company harnessing decades of academic excellence and experience in adaptive optics that enable the writing of features in transparent materials. Our writing technology has gone on to provide functionalities across many scientific and industrial areas. Our technological capabilities and intellectual property in adaptive optics have been accelerated forward and are now engaged with world class companies with a view to deploying Opsydia's systems in their next generation products. With strong support from investors and the market, Opsydia has been pursuing new applications in areas ranging from co-packaged optical-semiconductor devices, datacoms, quantum to sensing devices. If you're seeking to join an industry leading innovator, we'd love to hear from you. THE ROLE As the Head of Systems Engineering, you will own the systems architecture and integration across hardware, optics, and controls specifically in ultra-fast laser photonics and control systems, while building a high performing team and establishing best practices in product development & manufacturability. Initial scope includes scaling and enhancing our system platform, developing new system variants for emerging applications, and working closely with global customers to understand their unique requirements and translate them into robust, high performing, market ready products. This role will suit an experienced leader who applies rigorous systems engineering practices, has successfully led high performing technical teams, and brings hands on expertise with ultrafast laser technologies. It's ideal for someone who thrives in a dynamic, fast moving, and innovative environment and enjoys shaping architecture, guiding multidisciplinary engineering efforts, and delivering technically ambitious products with clarity, structure and purpose. Key Responsibilities Leadership & Team Management Build, lead, and develop a high performing Systems Engineering team. Establish operating rhythms: daily standups, technical/design reviews; foster accountability, collaboration, and technical excellence. Manage capacity and prioritisation across programs; resource allocation between advanced NPD and sustaining engineering. Technical Ownership & Architecture Own end to end systems architecture with deep involvement in ultra-fast laser photonics (laser sources, beam delivery, optical subsystems) and control systems (precision motion, feedback control, embedded/real time). Translate customer/product requirements into system level specifications. Drive data driven design evaluations to ensure the product architecture achieves optimal performance, cost, reliability, and manufacturability. Product Development, NPI & Lifecycle Lead the evolution of early concepts into fully integrated, production ready systems, coordinating mechanical, optical, electrical and firmware teams. Establish a robust NPI pathway from research to production, enabling consistent builds, clear test protocols, and long-term serviceability. Oversee disciplined change control, ensuring product updates are properly assessed, documented, and implemented across engineering and manufacturing systems. Systematically improve product robustness and manufacturing efficiency by identifying quality gaps, reducing complexity, and implementing scalable, lean processes. Ultrafast Laser Expertise Lead application and optimisation of femtosecond laser systems for direct laser writing and photonic integrated circuits. Collaborate with laser suppliers to define specifications, validate performance, and optimise system integration, ensuring components meet application requirements. Guide process improvements in laser marking & control solutions, validating laser measurement and alignment methods. Manufacturing, Quality, Safety & Compliance Define test strategies, acceptance criteria, reliability growth plans, and risk management. Ensure compliance with relevant standards (e.g., laser safety, EMC, functional safety as applicable); partner with Quality/Regulatory for certifications and approvals. Appointed Laser Safety Officer (LSO) and develop ownerships of internal laser safety policy, team training, and lab compliance. Cross Functional & External Collaboration Act as the systems lead across R&D, Optical Engineering, Software/Controls, Manufacturing, Quality/Regulatory, Field Service, and to inform Business Development. Liaise with academic founders, R&D, suppliers, and customers; lead proof of concept trials and demos to validate feasibility and accelerate adoption. Intellectual Property & Innovation Manage the patent portfolio and identify opportunities for new filings; draft inputs, liaise with IP counsel; report strategy/status to senior leadership and board. Drive innovation roadmaps across photonics, controls, and vision capability. ABOUT YOU You are a proven Systems Engineering leader with 10+ years' experience in photonics, laser systems, or precision instrumentation, supported by a deep technical background and ideally an advanced degree (Master's or PhD) in Physics, Optical Engineering, or a related field. You take full ownership of complex system delivery, provide clear technical direction, and lead multidisciplinary teams with accountability, structure, and confidence. You will be able to demonstrate: Leadership experience developing and guiding high performing engineering teams. End to end ownership across system architecture, integration, and V&V for advanced optical, laser, and motion control systems. Technical depth in ultrafast lasers, precision optics, motion systems, and control architectures. A proactive, solutions driven mindset, anticipating issues and driving timely resolution. Strong organisational and communication skills, enabling alignment across cross functional teams, suppliers, and stakeholders. Stakeholder agility, able to communicate complex technical risks and opportunities to founders, investors, commercial teams, and strategic partners. Resilience and adaptability, thriving in shifting priorities This role suits someone who combines technical excellence with leadership maturity, thrives in a fast moving, innovative environment, and consistently drives clarity, quality, and delivery. You might also have: Bias for experimentation and rapid validation Strategic technology sensing for existing and emerging markets If you don't meet all of the criteria above, but are interested in the role, please apply or get in touch to discuss further. The role is advertised as full-time. We are pleased to accommodate flexible and hybrid working where appropriate but, as a hardware company, we find hands-on system and collaboration time to be highly valuable, so encourage time spent in the office and expect this when required. As part of the recruitment process a selected candidate will be required to undergo security screening to BPSS standard. Closing date: Friday 20th February 2026. Applications will be reviewed as received so this vacancy may be closed earlier; early applications are therefore encouraged. WHAT WE OFFER YOU Salary range: £70,000-£75,000 per annum, dependent on experience Benefits Hybrid & flexible working arrangements Share option scheme Annual bonus scheme Private Medical Insurance Group Income Protection and Life Assurance Enhanced family leave Company matched pension contributions up to 5%. Salary sacrifice arrangement is available 25 days paid leave plus bank holidays Cycle to Work Scheme Mental Health and Wellbeing support and activities Supported further study or training for your professional and personal development Volunteering opportunities EQUAL OPPORTUNITIES We are an equal opportunities employer and commit to encouraging equality, diversity and inclusion in the workplace whilst creating an environment which promotes dignity and respect for all. We post our job descriptions across a wide range of recruitment platforms to enable us to garner the most diverse range of candidates we possibly can. ADJUSTMENTS AND PROVISIONS We are dedicated to putting in place any reasonable adjustments that may be required to meet the needs of those who wish to apply for a position at Opsydia. Please share if you have a declared disability, for example but not limited to: a social communication impairment such as autism spectrum disorder, a specific learning difficulty such as dyslexia, dyspraxia or ADHD; a mental health condition, a sensory impairment affecting sight or hearing or a physical or mobility impairment. ALTERNATIVE FORMATS We can provide our job descriptions in an alternative format of video or audio description ABOUT OPSYDIA Opsydia provides commercial systems based on adaptive optics which can directly generate photonic structures in a variety of transparent materials. Learn more at The company is based in the Centre for Innovation & Enterprise at Begbroke Science Park north of Oxford. Begbroke offers comprehensive facilities on-site including a restaurant, coffee shop and a minibus service between the park and Oxford. . click apply for full job details
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.We are a UK based software development company with over 30 years' experience of specialising in manufacturing execution systems and machine connectivity. We provide a complete service that includes planning, installation, implementation, customisation, training and after sales support. A robust manufacturing system can be a key differentiator for manufacturers
Feb 07, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.We are a UK based software development company with over 30 years' experience of specialising in manufacturing execution systems and machine connectivity. We provide a complete service that includes planning, installation, implementation, customisation, training and after sales support. A robust manufacturing system can be a key differentiator for manufacturers
The Role We're looking for a Senior Content Engineer to help us research, plan, and create advanced content and virtual labs for our online courses. The ideal candidate has extensive experience in blue team cyber security roles and a strong background in training content development. Technical Skills & Experience To be considered for this opportunity, you must have at least 5 years of relevant cyber security industry experience in roles such as L3/L4 SOC Analyst, Security Engineer, Incident Responder, Threat Hunter or Digital Forensics Investigator. You should also demonstrate: Strong expertise in core blue team areas: incident detection and response, threat intelligence, log analysis, security monitoring, and digital forensics. A deep understanding of networking, computing, and operating systems as they relate to security practices. Familiarity with blue team tooling (e.g., SIEM, EDR, IDS/IPS, forensic tools) and methodologies (e.g., MITRE ATT&CK framework, log analysis, malware analysis). Proven ability to research and adapt to emerging threats and technologies and translate that knowledge into engaging training content. Strong verbal and written English communication skills, essential for conveying complex technical concepts. Job Responsibilities Research, design, and develop defensive cyber security training material with supporting hands-on lab exercises (such as virtual machines and datasets for analysis). Collaborate with the Content Engineering Team to support security training coverage and identify content development opportunities. Experience developing and configuring virtual machines and sample datasets for realistic cybersecurity labs. Provide guidance and support to other Content Engineering Team members in areas of expertise. Take charge of planning and designing portions of the content development roadmap. Collaborate with the Head of Content Engineering to continuously improve the content development process. Analyze industry trends in tooling and techniques and recreate them as teachable content. Strategically plan, review, and schedule content with our blue team content engineering team. Preferred Skills (nice-to-have): Creating challenges for capture the flags (CTFs) Programming experience in any of the following: Python, PHP, Bash, Powershell Experience leading/ coaching/ mentoring others Certifications such as GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), Certified SOC Analyst (CSA), Certified Forensic Analyst (GCFA), CompTIA CySA+, BTL2 Benefits & Perks 100% Remote - In a fully digital world, work from anywhere you want! Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm) Tools - a dedicated work laptop + any accessories you need to do your best work. Swag Pack - start your TryHackMe journey with a branded swag bundle! Personal Development - £2,500 training budget to acquire certifications, and more. Company Retreat - an annual company retreat, fully paid for by us! Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches. Health Insurance - if you're in a country that doesn't have public health care. Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements. 401k / Pension - TryHackMe makes it easy to save money for your retirement. Our Hiring Process Stage 1: Short introduction call (30 mins) Stage 2: Technical Take Home Exercise (part 1 & 2) Stage 3: Interview with our Head of Content Engineering (one hour) Stage 4: Final call with a Co-Founder (30 mins) At this time, we are unable to provide sponsorship.
Feb 07, 2026
Full time
The Role We're looking for a Senior Content Engineer to help us research, plan, and create advanced content and virtual labs for our online courses. The ideal candidate has extensive experience in blue team cyber security roles and a strong background in training content development. Technical Skills & Experience To be considered for this opportunity, you must have at least 5 years of relevant cyber security industry experience in roles such as L3/L4 SOC Analyst, Security Engineer, Incident Responder, Threat Hunter or Digital Forensics Investigator. You should also demonstrate: Strong expertise in core blue team areas: incident detection and response, threat intelligence, log analysis, security monitoring, and digital forensics. A deep understanding of networking, computing, and operating systems as they relate to security practices. Familiarity with blue team tooling (e.g., SIEM, EDR, IDS/IPS, forensic tools) and methodologies (e.g., MITRE ATT&CK framework, log analysis, malware analysis). Proven ability to research and adapt to emerging threats and technologies and translate that knowledge into engaging training content. Strong verbal and written English communication skills, essential for conveying complex technical concepts. Job Responsibilities Research, design, and develop defensive cyber security training material with supporting hands-on lab exercises (such as virtual machines and datasets for analysis). Collaborate with the Content Engineering Team to support security training coverage and identify content development opportunities. Experience developing and configuring virtual machines and sample datasets for realistic cybersecurity labs. Provide guidance and support to other Content Engineering Team members in areas of expertise. Take charge of planning and designing portions of the content development roadmap. Collaborate with the Head of Content Engineering to continuously improve the content development process. Analyze industry trends in tooling and techniques and recreate them as teachable content. Strategically plan, review, and schedule content with our blue team content engineering team. Preferred Skills (nice-to-have): Creating challenges for capture the flags (CTFs) Programming experience in any of the following: Python, PHP, Bash, Powershell Experience leading/ coaching/ mentoring others Certifications such as GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), Certified SOC Analyst (CSA), Certified Forensic Analyst (GCFA), CompTIA CySA+, BTL2 Benefits & Perks 100% Remote - In a fully digital world, work from anywhere you want! Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm) Tools - a dedicated work laptop + any accessories you need to do your best work. Swag Pack - start your TryHackMe journey with a branded swag bundle! Personal Development - £2,500 training budget to acquire certifications, and more. Company Retreat - an annual company retreat, fully paid for by us! Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches. Health Insurance - if you're in a country that doesn't have public health care. Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements. 401k / Pension - TryHackMe makes it easy to save money for your retirement. Our Hiring Process Stage 1: Short introduction call (30 mins) Stage 2: Technical Take Home Exercise (part 1 & 2) Stage 3: Interview with our Head of Content Engineering (one hour) Stage 4: Final call with a Co-Founder (30 mins) At this time, we are unable to provide sponsorship.
Overview We're looking for an Business Intelligence Analyst based in London. The Business Intelligence Analyst will be involved in designing, developing and maintaining business intelligence solutions (dashboards, reports). Gather business requirements from users and work closely with the Group technical data engineering team. Responsibilities Developing, testing, and documenting complex pipelines from a design specification into the enterprise data warehouse. Knowledge of Facts and Dimensions within the enterprise data warehouse. Design and implement database structures to meet application requirements. Develop, test, and deploy SQL queries and stored procedures where necessary. Optimize and tune SQL queries for performance. Use data models to represent business processes and information requirements. Collaborate with stakeholders to understand data needs and design appropriate reports / dashboards Ensure the security model based on privacy requirements, confirm safeguards are followed. Participate in reviews of work to ensure developments are standardised, reliable, and maintainable. Run / participate in Business Intelligence monthly working group for data users Communicate well with stakeholders at all levels Efficiently manage workload priorities based on the needs of multiple business units What you require for the role Experience in SQL, ADF and Azure Analysis Services Experience in using all Microsoft applications Familiarity with software management tools such as DevOps, Azure, and JIRA for project maintenance and user story documentation. Experience with three or more of the following: data processing automation, data quality, data warehousing, data governance, business intelligence, data visualization, data privacy Experience of full cycle development, designing, coding, testing, and correcting complex SQL models and scripts Knowledge of data analysis, data modelling and quality assurance techniques Knowledge of version control systems (e.g., Git) Certifications in relevant database technologies (e.g., Microsoft Certified: Azure Database Administrator Associate). Possess the ability to work autonomously and with others. Previous experience of working in an insurance environment Strong Power BI experience to create custom dashboards and visualisations Strong experience with DAX to develop complex measures Strong experience working with Semantic models Excellent problem-solving and communication skills. What you can expect from us At Hamilton, we offer a vibrant, entrepreneurial and collaborative workplace shaped by our values: Be Smart, Be Sensible, Be Open and Be More. Our employees consistently say they would recommend Hamilton as a great place to work - a testament to the inclusive, supportive, and empowering culture we've built together. We embrace individuality, value diverse perspectives, and recognise the unique contribution each person makes to our continued success. In good company Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world. Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful - to our customers and our business. We believe we are 'In good company.' with everyone we interact with.
Feb 07, 2026
Full time
Overview We're looking for an Business Intelligence Analyst based in London. The Business Intelligence Analyst will be involved in designing, developing and maintaining business intelligence solutions (dashboards, reports). Gather business requirements from users and work closely with the Group technical data engineering team. Responsibilities Developing, testing, and documenting complex pipelines from a design specification into the enterprise data warehouse. Knowledge of Facts and Dimensions within the enterprise data warehouse. Design and implement database structures to meet application requirements. Develop, test, and deploy SQL queries and stored procedures where necessary. Optimize and tune SQL queries for performance. Use data models to represent business processes and information requirements. Collaborate with stakeholders to understand data needs and design appropriate reports / dashboards Ensure the security model based on privacy requirements, confirm safeguards are followed. Participate in reviews of work to ensure developments are standardised, reliable, and maintainable. Run / participate in Business Intelligence monthly working group for data users Communicate well with stakeholders at all levels Efficiently manage workload priorities based on the needs of multiple business units What you require for the role Experience in SQL, ADF and Azure Analysis Services Experience in using all Microsoft applications Familiarity with software management tools such as DevOps, Azure, and JIRA for project maintenance and user story documentation. Experience with three or more of the following: data processing automation, data quality, data warehousing, data governance, business intelligence, data visualization, data privacy Experience of full cycle development, designing, coding, testing, and correcting complex SQL models and scripts Knowledge of data analysis, data modelling and quality assurance techniques Knowledge of version control systems (e.g., Git) Certifications in relevant database technologies (e.g., Microsoft Certified: Azure Database Administrator Associate). Possess the ability to work autonomously and with others. Previous experience of working in an insurance environment Strong Power BI experience to create custom dashboards and visualisations Strong experience with DAX to develop complex measures Strong experience working with Semantic models Excellent problem-solving and communication skills. What you can expect from us At Hamilton, we offer a vibrant, entrepreneurial and collaborative workplace shaped by our values: Be Smart, Be Sensible, Be Open and Be More. Our employees consistently say they would recommend Hamilton as a great place to work - a testament to the inclusive, supportive, and empowering culture we've built together. We embrace individuality, value diverse perspectives, and recognise the unique contribution each person makes to our continued success. In good company Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world. Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful - to our customers and our business. We believe we are 'In good company.' with everyone we interact with.
Chief Digital and Information Officer - National Crime Agency - SCS2 You can be based in London, Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Office partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor to the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.
Feb 07, 2026
Full time
Chief Digital and Information Officer - National Crime Agency - SCS2 You can be based in London, Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Office partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor to the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Feb 07, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Role Data Architect / Head of Data / Head of Development Client: NHS Trust - High Profile Data Programme Salary: Outside IR35 Competitive Day Rate Long Term Contract An NHS Trust is seeking an experienced Data Architect- though we will also consider an exceptional Head of Development or Head of Data- to play a pivotal role in the design and delivery of a scalable data platform that will model how hospitals operate. This is a unique opportunity to be part of a high profile programme shaping the next generation of NHS data capability. About the Role We are building a scalable Federated Data Platform (FDP) style tool, and we need a senior data leader who can: Architect and oversee the development of a complex, enterprise wide data platform Shape a tool that translates real world hospital operations into a robust operationally aligned data product Identify, define, and embed best practice in data architecture and engineering Provide technical leadership across data modelling, governance, interoperability, and platform design Bring proven experience implementing a large scale data platform within a complex environment Work closely with clinical, operational, and digital teams to ensure outputs are relevant and strategically aligned This is a delivery critical role with high visibility across the Trust and partner organisations. Essential Experience Candidates must have: Prior NHS Acute experience (strict requirement) Proven track record delivering or leading enterprise level data platform implementations Deep understanding of hospital data flows, operational processes, and regulatory constraints Senior level leadership experience across data, development, or architecture functions Ability to drive standards, set direction, and define architectural best practice Strong communication and stakeholder management skills across technical and non technical groups Desirable Experience Experience with Palantir Foundry, FDP components, or other large scale analytical platforms Background in designing tools that mimic operational hospital behaviour Experience embedding governance, QA, validation rules, and interoperability standards Contract Details Outside IR35 Competitive day rate(DOE) Ongoing contractwith long term programme roadmap Hybrid working (onsite requirements may vary, expect 1 day per week) Opportunity to work on a high impact, nationally visible data transformation programme Please contact Sophie Peters at Seymour John via for further information, please only apply if you have strong NHS Acute experience.
Feb 06, 2026
Full time
Role Data Architect / Head of Data / Head of Development Client: NHS Trust - High Profile Data Programme Salary: Outside IR35 Competitive Day Rate Long Term Contract An NHS Trust is seeking an experienced Data Architect- though we will also consider an exceptional Head of Development or Head of Data- to play a pivotal role in the design and delivery of a scalable data platform that will model how hospitals operate. This is a unique opportunity to be part of a high profile programme shaping the next generation of NHS data capability. About the Role We are building a scalable Federated Data Platform (FDP) style tool, and we need a senior data leader who can: Architect and oversee the development of a complex, enterprise wide data platform Shape a tool that translates real world hospital operations into a robust operationally aligned data product Identify, define, and embed best practice in data architecture and engineering Provide technical leadership across data modelling, governance, interoperability, and platform design Bring proven experience implementing a large scale data platform within a complex environment Work closely with clinical, operational, and digital teams to ensure outputs are relevant and strategically aligned This is a delivery critical role with high visibility across the Trust and partner organisations. Essential Experience Candidates must have: Prior NHS Acute experience (strict requirement) Proven track record delivering or leading enterprise level data platform implementations Deep understanding of hospital data flows, operational processes, and regulatory constraints Senior level leadership experience across data, development, or architecture functions Ability to drive standards, set direction, and define architectural best practice Strong communication and stakeholder management skills across technical and non technical groups Desirable Experience Experience with Palantir Foundry, FDP components, or other large scale analytical platforms Background in designing tools that mimic operational hospital behaviour Experience embedding governance, QA, validation rules, and interoperability standards Contract Details Outside IR35 Competitive day rate(DOE) Ongoing contractwith long term programme roadmap Hybrid working (onsite requirements may vary, expect 1 day per week) Opportunity to work on a high impact, nationally visible data transformation programme Please contact Sophie Peters at Seymour John via for further information, please only apply if you have strong NHS Acute experience.
Who We Are Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join The AI Platforms Group. We are recruiting for a variety of positions, across seniorities, ranging from IT Architect, Senior IT Architect to Lead IT Architect levels. If you're ready to take your career to the next level and contribute to the frontier of technology, apply today! Join us in shaping the future with AI. The AI Platforms Group is BCG's global centre for the design and build of AI platforms. Headquartered in London, we serve our global clients with industry insights, solution design, platform choice, technology strategy, and AI/GenAI build. As an AI Solution Architect within our AI Platforms group, you will play an instrumental role in shaping the future of technology. In close collaboration with our clients, you'll delve into their unique challenges, designing cutting-edge AI platforms and developing strategic tech solutions that elevate their use of artificial intelligence and machine learning through Generative AI. Your role will involve crafting impactful solutions and garnering support for your innovative ideas. Working alongside fellow BCG case team members, you will transform client potential into tangible outcomes, partnering with a diverse array of international and leading-edge clients to enhance their AI and machine learning capabilities with Generative AI. Our AI Solution Architects possess a hybrid skill set, combining depth of architecture expertise with hands on execution experience of building solutions. The AI Solution Architect is a mix of the traditional Solution Architect and AI Engineer roles. In this critical capacity, you will address complex business issues using state-of-the-art Generative AI and advanced machine learning techniques. You will refine your specialized skills to design, develop, and implement strategic AI architecture solutions, playing a key role in seamlessly integrating these technologies into existing enterprise frameworks. You will have opportunities to collaborate with world-class clients on pioneering AI projects in an environment that fosters creativity and intellectual growth. You will receive competitive compensation, with a comprehensive benefits package with extensive professional development and training opportunities in a supportive and collaborative team setting. What You'll Bring A bachelor's or master's degree in Computer Science, Engineering, or a related field. Preferably with a focus on artificial intelligence, machine learning, or data science Demonstrated experience in designing, implementing, and deploying AI systems Proficiency in programming languages such as Python, JavaScipt, TypeScript, or R, and familiarity with AI development tools and libraries like TensorFlow, PyTorch, LangChain or LlamaIndex Knowledge of vector databases and data platforms Demonstrated ability to lead projects, manage teams, and drive projects to completion under tight deadlines (Management of teams is only required for Lead Architect level and not for Architect or Senior Architect levels) Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our clients succeed. Proficiency in explaining complex AI concepts to non-experts and effectively collaborating with cross-functional teams. Skills in designing data models and architectures that support large-scale AI applications Understanding of and commitment to ethical AI development, including issues of bias, fairness, and transparencyLacking some skills but passionate about GenAI and have relevant experience? Please do still send us your CV for review! Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 06, 2026
Full time
Who We Are Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join The AI Platforms Group. We are recruiting for a variety of positions, across seniorities, ranging from IT Architect, Senior IT Architect to Lead IT Architect levels. If you're ready to take your career to the next level and contribute to the frontier of technology, apply today! Join us in shaping the future with AI. The AI Platforms Group is BCG's global centre for the design and build of AI platforms. Headquartered in London, we serve our global clients with industry insights, solution design, platform choice, technology strategy, and AI/GenAI build. As an AI Solution Architect within our AI Platforms group, you will play an instrumental role in shaping the future of technology. In close collaboration with our clients, you'll delve into their unique challenges, designing cutting-edge AI platforms and developing strategic tech solutions that elevate their use of artificial intelligence and machine learning through Generative AI. Your role will involve crafting impactful solutions and garnering support for your innovative ideas. Working alongside fellow BCG case team members, you will transform client potential into tangible outcomes, partnering with a diverse array of international and leading-edge clients to enhance their AI and machine learning capabilities with Generative AI. Our AI Solution Architects possess a hybrid skill set, combining depth of architecture expertise with hands on execution experience of building solutions. The AI Solution Architect is a mix of the traditional Solution Architect and AI Engineer roles. In this critical capacity, you will address complex business issues using state-of-the-art Generative AI and advanced machine learning techniques. You will refine your specialized skills to design, develop, and implement strategic AI architecture solutions, playing a key role in seamlessly integrating these technologies into existing enterprise frameworks. You will have opportunities to collaborate with world-class clients on pioneering AI projects in an environment that fosters creativity and intellectual growth. You will receive competitive compensation, with a comprehensive benefits package with extensive professional development and training opportunities in a supportive and collaborative team setting. What You'll Bring A bachelor's or master's degree in Computer Science, Engineering, or a related field. Preferably with a focus on artificial intelligence, machine learning, or data science Demonstrated experience in designing, implementing, and deploying AI systems Proficiency in programming languages such as Python, JavaScipt, TypeScript, or R, and familiarity with AI development tools and libraries like TensorFlow, PyTorch, LangChain or LlamaIndex Knowledge of vector databases and data platforms Demonstrated ability to lead projects, manage teams, and drive projects to completion under tight deadlines (Management of teams is only required for Lead Architect level and not for Architect or Senior Architect levels) Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our clients succeed. Proficiency in explaining complex AI concepts to non-experts and effectively collaborating with cross-functional teams. Skills in designing data models and architectures that support large-scale AI applications Understanding of and commitment to ethical AI development, including issues of bias, fairness, and transparencyLacking some skills but passionate about GenAI and have relevant experience? Please do still send us your CV for review! Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Business Unit Commercial & Investment Bank Posting Date 02/04/2026, 10:26 AM Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Job Schedule Full time Job Description Champion cutting-edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution. Lead cross-functional teams to deliver excellence in service design. As a Vice President Service Design in Operations Experience Design (OXD) organisation within the Commercial and Investment Bank (CIB), you will play a pivotal role in shaping end-to-end customer experiences by leveraging your deep expertise in service design and systems thinking. Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance customer satisfaction. You apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse clientele. Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences. Job responsibilities Align business and customer experience objectives across multiple products and platforms Champion the use of qualitative and quantitative research to identify pain points, opportunities for improvement, and enable innovation in products and features of moderate complexity Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalised, and accessible experiences Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritisation, and develop experience-led metrics to align business goals Demonstrate the value of Service Design as a strategic partner to senior stakeholders Can direct self and others in both planning and structuring the work, and executing on expected levels of quality Required qualifications, capabilities, and skills Experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences. We're proud of the varied expertise and experience amongst our team and acknowledge that we didn't all start out as service designers, and we welcome applicants from all professional backgrounds. Proven record in projects focused on end-to-end customer experiences Demonstrated ability to create visual representations of user journeys, including journey mapping, service blueprinting, storyboarding, wireframes, and prototypes Demonstrated expertise in creating direct and indirect experiences for diverse users Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts Preferred qualifications, capabilities, and skills Relevant experience & transferrable skills: Degree in relevant design discipline (e.g., Service Design, Product Design, Interaction Design, HCI), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience. Preferred experience working in complex business domains or in enterprise environments working on large-scale transformation programs User Research : Ability to plan and conduct user research to identify and articulate key factors influencing service use and effectiveness. User-Centered Design & Problem Solving : Expertise in selecting appropriate approaches to lead projects towards outcomes that are user-friendly, feasible to implement, and aligned with the business' strategic vision. Proficiency in re-framing problems and a fascination for problem-solving. Workshop Facilitation : Skilled in leading teams to design and deliver engaging workshops, and in supporting colleagues to effectively present and inspire stakeholders, and team members. Communication : Proficient in crafting clear and engaging visual and written communications, ensuring clarity and conciseness to effectively convey ideas and recommendations. Strategic Leadership & Implementation : A track record of forming well-grounded strategic recommendations. Experience in working with stakeholders to identify feasible changes, outline timeframes and resource needs, and plan future work phases. Measuring success: Experience in creating, monitoring, and tracking OKRs to assess the success of individual, team or stakeholder initiatives About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Feb 06, 2026
Full time
Business Unit Commercial & Investment Bank Posting Date 02/04/2026, 10:26 AM Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Job Schedule Full time Job Description Champion cutting-edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution. Lead cross-functional teams to deliver excellence in service design. As a Vice President Service Design in Operations Experience Design (OXD) organisation within the Commercial and Investment Bank (CIB), you will play a pivotal role in shaping end-to-end customer experiences by leveraging your deep expertise in service design and systems thinking. Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance customer satisfaction. You apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse clientele. Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences. Job responsibilities Align business and customer experience objectives across multiple products and platforms Champion the use of qualitative and quantitative research to identify pain points, opportunities for improvement, and enable innovation in products and features of moderate complexity Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalised, and accessible experiences Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritisation, and develop experience-led metrics to align business goals Demonstrate the value of Service Design as a strategic partner to senior stakeholders Can direct self and others in both planning and structuring the work, and executing on expected levels of quality Required qualifications, capabilities, and skills Experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences. We're proud of the varied expertise and experience amongst our team and acknowledge that we didn't all start out as service designers, and we welcome applicants from all professional backgrounds. Proven record in projects focused on end-to-end customer experiences Demonstrated ability to create visual representations of user journeys, including journey mapping, service blueprinting, storyboarding, wireframes, and prototypes Demonstrated expertise in creating direct and indirect experiences for diverse users Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts Preferred qualifications, capabilities, and skills Relevant experience & transferrable skills: Degree in relevant design discipline (e.g., Service Design, Product Design, Interaction Design, HCI), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience. Preferred experience working in complex business domains or in enterprise environments working on large-scale transformation programs User Research : Ability to plan and conduct user research to identify and articulate key factors influencing service use and effectiveness. User-Centered Design & Problem Solving : Expertise in selecting appropriate approaches to lead projects towards outcomes that are user-friendly, feasible to implement, and aligned with the business' strategic vision. Proficiency in re-framing problems and a fascination for problem-solving. Workshop Facilitation : Skilled in leading teams to design and deliver engaging workshops, and in supporting colleagues to effectively present and inspire stakeholders, and team members. Communication : Proficient in crafting clear and engaging visual and written communications, ensuring clarity and conciseness to effectively convey ideas and recommendations. Strategic Leadership & Implementation : A track record of forming well-grounded strategic recommendations. Experience in working with stakeholders to identify feasible changes, outline timeframes and resource needs, and plan future work phases. Measuring success: Experience in creating, monitoring, and tracking OKRs to assess the success of individual, team or stakeholder initiatives About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Exciting Head of Partnerships Role Based in York Fantastic opportunity to add value in a leading UK Mutual Healthcare Provider About Our Client Benenden Health is a not-for-profit mutual, driven by our commitment to put members first. Everything we do is rooted in our purpose, values, and long-term sustainability - delivering accessible, high-quality healthcare support while creating positive social impact. Purpose To lead the development and execution of strategic partnerships that align with Benenden Health's purpose, values, and long-term goals. This role is pivotal in fostering collaborative relationships that enhance member value, drive innovation, and support sustainable growth. Job Description Strategic Partnership Identify, evaluate, and pursue strategic partnership opportunities aligned with Benenden Health's mission and priorities. Develop and implement a partnership strategy that supports business growth, member engagement, and community impact Relationship Management Build and maintain strong, trust-based relationships with external partners, including other mutuals, third-sector organisations, corporates, and government bodies. Act as the primary liaison for strategic partners, ensuring mutual value and long-term collaboration. Cross-functional Collaboration Work closely with internal teams including Products & Propositions, Marketing, Member Services, Legal, and Procurement. Champion a partnership-led culture internally, ensuring collaboration, clarity of roles, and shared accountability. Governance, Performance & Compliance Negotiate and manage partnership agreements, ensuring legal, ethical, and regulatory compliance. Track partnership performance, KPIs, and contractual adherence, reporting outcomes to the Executive Team and Board. Product & Proposition Enablement In collaboration with the Products & Propositions team, you will: Explore emerging trends and unmet member needs.Feed market and partner intelligence into product development cycles.Support the development and enrichment of inclusive, accessible products and propositions. Introduce innovative partner-led solutions that differentiate Benenden Health. Ensure partnership deliverables are embedded into operational service design and member journeys. Support go-to-market strategies and ensure outcomes are measured against product performance and member satisfaction metrics. Market Insight & Innovation Stay informed on sector trends, policy developments, and emerging opportunities.Use insight to shape strategy and drive innovative approaches to member value creation. The Successful Applicant Essential: Proven ability in strategic partnership design, development and high-impact alliances to drive company growth, partner identification and negotiating agreements with market leading results, ideally within financial services. Strong negotiation, influencing, and stakeholder management skills. Strategic mindset with the ability to translate vision into actionable plans. Excellent communication and interpersonal skills. Strong understanding of mutual values and member-centric business models. Desirable: Experience working with community organisations or social enterprises. Knowledge of regulatory frameworks relevant to mutual societies. Commercial acumen with a focus on social impact. MCIPS qualification. What's on Offer Competitive salary Company car allowance Permanent position offering job security and growth opportunities. Opportunity to make a significant impact in the not-for-profit sector. Supportive and professional working environment. If you are passionate about making a difference and have the skills required for the Head of Partnership role, we encourage you to apply today
Feb 06, 2026
Full time
Exciting Head of Partnerships Role Based in York Fantastic opportunity to add value in a leading UK Mutual Healthcare Provider About Our Client Benenden Health is a not-for-profit mutual, driven by our commitment to put members first. Everything we do is rooted in our purpose, values, and long-term sustainability - delivering accessible, high-quality healthcare support while creating positive social impact. Purpose To lead the development and execution of strategic partnerships that align with Benenden Health's purpose, values, and long-term goals. This role is pivotal in fostering collaborative relationships that enhance member value, drive innovation, and support sustainable growth. Job Description Strategic Partnership Identify, evaluate, and pursue strategic partnership opportunities aligned with Benenden Health's mission and priorities. Develop and implement a partnership strategy that supports business growth, member engagement, and community impact Relationship Management Build and maintain strong, trust-based relationships with external partners, including other mutuals, third-sector organisations, corporates, and government bodies. Act as the primary liaison for strategic partners, ensuring mutual value and long-term collaboration. Cross-functional Collaboration Work closely with internal teams including Products & Propositions, Marketing, Member Services, Legal, and Procurement. Champion a partnership-led culture internally, ensuring collaboration, clarity of roles, and shared accountability. Governance, Performance & Compliance Negotiate and manage partnership agreements, ensuring legal, ethical, and regulatory compliance. Track partnership performance, KPIs, and contractual adherence, reporting outcomes to the Executive Team and Board. Product & Proposition Enablement In collaboration with the Products & Propositions team, you will: Explore emerging trends and unmet member needs.Feed market and partner intelligence into product development cycles.Support the development and enrichment of inclusive, accessible products and propositions. Introduce innovative partner-led solutions that differentiate Benenden Health. Ensure partnership deliverables are embedded into operational service design and member journeys. Support go-to-market strategies and ensure outcomes are measured against product performance and member satisfaction metrics. Market Insight & Innovation Stay informed on sector trends, policy developments, and emerging opportunities.Use insight to shape strategy and drive innovative approaches to member value creation. The Successful Applicant Essential: Proven ability in strategic partnership design, development and high-impact alliances to drive company growth, partner identification and negotiating agreements with market leading results, ideally within financial services. Strong negotiation, influencing, and stakeholder management skills. Strategic mindset with the ability to translate vision into actionable plans. Excellent communication and interpersonal skills. Strong understanding of mutual values and member-centric business models. Desirable: Experience working with community organisations or social enterprises. Knowledge of regulatory frameworks relevant to mutual societies. Commercial acumen with a focus on social impact. MCIPS qualification. What's on Offer Competitive salary Company car allowance Permanent position offering job security and growth opportunities. Opportunity to make a significant impact in the not-for-profit sector. Supportive and professional working environment. If you are passionate about making a difference and have the skills required for the Head of Partnership role, we encourage you to apply today
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Feb 06, 2026
Full time
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). Define secure data flows between plant control rooms corporate networks and cloud services. Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. Conduct risk assessments threat modelling and architecture reviews across OT environments. Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. Translate operational requirements into scalable secure and compliant architectures. Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills Utilities Operational Domain Knowledge Understanding of end-to-end business process model in Water and Wastewater treatment operations Understanding of supervisory and control processes Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes Appreciation of protocols used in process automation - Modbus, OPC UA, OPC DA, MQTT, AMQP etc. Enterprise Asset Management Domain Expertise for Utilities Solution Design and Prototyping Business & technology process mapping, capability maps and value streams Excellent communication skills Desired Skills Expertise in Cloud Technologies preferably Azure Appreciation of IoT Technologies An appreciation of Enterprise Architecture
Feb 06, 2026
Full time
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). Define secure data flows between plant control rooms corporate networks and cloud services. Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. Conduct risk assessments threat modelling and architecture reviews across OT environments. Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. Translate operational requirements into scalable secure and compliant architectures. Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills Utilities Operational Domain Knowledge Understanding of end-to-end business process model in Water and Wastewater treatment operations Understanding of supervisory and control processes Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes Appreciation of protocols used in process automation - Modbus, OPC UA, OPC DA, MQTT, AMQP etc. Enterprise Asset Management Domain Expertise for Utilities Solution Design and Prototyping Business & technology process mapping, capability maps and value streams Excellent communication skills Desired Skills Expertise in Cloud Technologies preferably Azure Appreciation of IoT Technologies An appreciation of Enterprise Architecture
We are Ataccama, and we are on a mission to power a better future with data. Our product enables both technical and less technical 'data people' across their organizations to create high-quality, governed, safe, and reusable data products. It's what made us a Leader in the Gartner Magic Quadrant for Data Quality Solutions , and what inspired Bain Capital Tech Opportunities to invest in our future growth. Our vision is to be the leading AI-powered cloud data management company and to do that, we're making Ataccama a great place to work and grow. Our people are located across the globe. They succeed by collaborating as a team and thrive in our company culture defined by these core values: Challenging Fun ONE Team Customer Centric Candid and Caring Aim High Senior Sales Engineer - Your Challenge As a Senior Sales Engineer, you will work closely with Account Executives to drive sales engineering activities across the entire deal lifecycle. This role requires adaptability, deep technical expertise, and the ability to create customized solutions that resonate with clients across diverse industries. Sales Engineering Lifecycle Management: Oversee and execute all sales engineering activities throughout the deal lifecycle, from initial engagement to deal closure. Customized Client Solutions: Develop presentations and configure demonstrations to meet the specific needs of the audience, tailoring it to each prospect's industry and unique needs. Spearhead Proof of Concepts (POCs): Lead and execute Proof of Concepts (POCs), demonstrating the platform's effectiveness in addressing client-specific business pains and customizing the platform to technical requirements. Advanced Client Engagement: Lead in-depth technical discussions with clients, effectively aligning Ataccama's solutions with their needs. AI Feature Champion: Actively showcase and articulate the value of Ataccama's expanding AI capabilities (e.g., for data quality, governance, and master data management) in all presentations and demonstrations. Industry and Product Expertise: Maintain a thorough understanding of relevant technologies, competitors, business cases and industry specifics to effectively align solutions. Collaboration with Account Executives: Work closely with Account Executives, providing technical insights and support to ensure a cohesive sales strategy within the given territory. Professional Development: Maintain a commitment to continuous learning and development, staying ahead of industry trends and Ataccama product advancements Is This You? 5+ years experience in a client-facing technical role (Sales Engineering, Solutions Consulting, etc.) Experience working with Data Quality, Data Observability, Data Governance or Master Data Management tools Proficient in SQL, data pipelines, Databricks/Snowflake, APIs, and preferably programming experience ideally in Python. Proven success working with large enterprises with complex technical environments Experience leveraging Python for AI/ML prototyping or data science tasks is a strong plus. Strong problem-solving and creative thinking skills Perks & Benefits Long-Term Incentive Program 5 sick days and 25 days of vacation, with the option to request additional Enhanced Time-Off days when needed The Global Family Support Program - a paid leave program to help all parents focus on the new addition to their family Pension plan "Bring Your Friend" referral program Flexible working hours & hybrid work setup Health insurance provided by Vitality Online courses & company access to Udemy to hone your skills Conference tickets to the best industry events of the year Cycle to work scheme Work equipment Company laptop Company mobile phone At Ataccama, our core values are Candid & Caring, so we are upfront about our process and details that are important to you. We sometimes use AI tools to help us with things like reviewing applications, taking notes from screening conversations, scheduling interviews, or supporting assessments. These tools make the process smoother and fairer - but don't worry, they never make the final decision. Every hiring decision is made by our Talent Acquisition Partners and Hiring Managers, with AI only acting as a helpful assistant. We believe technology should support the process, not replace the human touch. We currently use AI-assisted tools - Metaview for interview notes and Lever Talent Fit to help highlight key experience. While we highly value cooperation with all our business partners, we don't accept unsolicited resumes from any sources other than directly from a candidate. We reserve the right not to pay any fee for sending an unsolicited offer containing the details or resume of a job candidate, even if the relevant candidate is employed by our company.
Feb 06, 2026
Full time
We are Ataccama, and we are on a mission to power a better future with data. Our product enables both technical and less technical 'data people' across their organizations to create high-quality, governed, safe, and reusable data products. It's what made us a Leader in the Gartner Magic Quadrant for Data Quality Solutions , and what inspired Bain Capital Tech Opportunities to invest in our future growth. Our vision is to be the leading AI-powered cloud data management company and to do that, we're making Ataccama a great place to work and grow. Our people are located across the globe. They succeed by collaborating as a team and thrive in our company culture defined by these core values: Challenging Fun ONE Team Customer Centric Candid and Caring Aim High Senior Sales Engineer - Your Challenge As a Senior Sales Engineer, you will work closely with Account Executives to drive sales engineering activities across the entire deal lifecycle. This role requires adaptability, deep technical expertise, and the ability to create customized solutions that resonate with clients across diverse industries. Sales Engineering Lifecycle Management: Oversee and execute all sales engineering activities throughout the deal lifecycle, from initial engagement to deal closure. Customized Client Solutions: Develop presentations and configure demonstrations to meet the specific needs of the audience, tailoring it to each prospect's industry and unique needs. Spearhead Proof of Concepts (POCs): Lead and execute Proof of Concepts (POCs), demonstrating the platform's effectiveness in addressing client-specific business pains and customizing the platform to technical requirements. Advanced Client Engagement: Lead in-depth technical discussions with clients, effectively aligning Ataccama's solutions with their needs. AI Feature Champion: Actively showcase and articulate the value of Ataccama's expanding AI capabilities (e.g., for data quality, governance, and master data management) in all presentations and demonstrations. Industry and Product Expertise: Maintain a thorough understanding of relevant technologies, competitors, business cases and industry specifics to effectively align solutions. Collaboration with Account Executives: Work closely with Account Executives, providing technical insights and support to ensure a cohesive sales strategy within the given territory. Professional Development: Maintain a commitment to continuous learning and development, staying ahead of industry trends and Ataccama product advancements Is This You? 5+ years experience in a client-facing technical role (Sales Engineering, Solutions Consulting, etc.) Experience working with Data Quality, Data Observability, Data Governance or Master Data Management tools Proficient in SQL, data pipelines, Databricks/Snowflake, APIs, and preferably programming experience ideally in Python. Proven success working with large enterprises with complex technical environments Experience leveraging Python for AI/ML prototyping or data science tasks is a strong plus. Strong problem-solving and creative thinking skills Perks & Benefits Long-Term Incentive Program 5 sick days and 25 days of vacation, with the option to request additional Enhanced Time-Off days when needed The Global Family Support Program - a paid leave program to help all parents focus on the new addition to their family Pension plan "Bring Your Friend" referral program Flexible working hours & hybrid work setup Health insurance provided by Vitality Online courses & company access to Udemy to hone your skills Conference tickets to the best industry events of the year Cycle to work scheme Work equipment Company laptop Company mobile phone At Ataccama, our core values are Candid & Caring, so we are upfront about our process and details that are important to you. We sometimes use AI tools to help us with things like reviewing applications, taking notes from screening conversations, scheduling interviews, or supporting assessments. These tools make the process smoother and fairer - but don't worry, they never make the final decision. Every hiring decision is made by our Talent Acquisition Partners and Hiring Managers, with AI only acting as a helpful assistant. We believe technology should support the process, not replace the human touch. We currently use AI-assisted tools - Metaview for interview notes and Lever Talent Fit to help highlight key experience. While we highly value cooperation with all our business partners, we don't accept unsolicited resumes from any sources other than directly from a candidate. We reserve the right not to pay any fee for sending an unsolicited offer containing the details or resume of a job candidate, even if the relevant candidate is employed by our company.
Recruitment Consultant - Tech Technology, Change & Data Liverpool (Hybrid) 25,000- 32,000 Basic Salary + Uncapped Commission (receive up to 40% of billings) + Excellent Benefits Henderson Scott is a multi-award-winning, high-growth technology recruitment business , partnering with some of the world's most innovative start-ups, high-growth scale-ups and global household names . As part of SRG , alongside the Search brand, we form a true powerhouse within the UK recruitment market - with combined revenues exceeding 220m . Due to continued growth, we're looking for Recruitment Consultants to join our high-performance Technology, Change & Data team , supporting our continued expansion across the North West , with flexibility to work from Liverpool, Manchester or Warrington . You'll be joining some of the best GTM and Tech recruiters in the market , in a business that is results-focused, commercially driven and genuinely rewarding . Why this is a great move Henderson Scott is known for building high-performing recruitment teams , underpinned by strong leadership, clear expectations and market-leading rewards. Our Technology division offers: A proven track record across Tech, Change & Data markets Access to high-growth and enterprise-level clients A high-performance, sales-led culture Strong infrastructure, tools and training Flexibility around where and how you work This is an environment designed for recruiters who want to bill well, progress quickly and be rewarded properly for their success. What's in it for you? Exceptional earning potential Competitive, capability-based basic salary Highly lucrative, uncapped commission scheme, earn up to 40% of your billings Simple, transparent structure designed to reward high performance Flexibility & autonomy Hybrid working model built around your needs Freedom to run your desk like a business Training & development Industry-leading training programmes Ongoing professional development Management and leadership training for those with future ambition Incentives & rewards Annual, all expenses paid incentive trips A performance culture that recognises and celebrates success Tools & infrastructure It should go without saying, but you'll also receive: LinkedIn Recruiter and access to best-in-class job boards Laptop and mobile phone Full desk and home setup including dual screens, keyboard, mouse and headset What you'll be doing Running a 360 Tech recruitment desk across Technology, Change or Data markets Building and developing a portfolio of clients through proactive business development Managing the full recruitment lifecycle from role intake to placement Sourcing, networking and engaging high-quality candidates Building long-term, sustainable relationships with clients and candidates Operating confidently at senior stakeholder level You'll have the autonomy to shape your market, with the backing of a business that fully supports high performance. Who we're looking for An experienced recruiter / sales person with a business development / hunter mindset A confident, articulate professional with strong negotiation and objection-handling skills Someone comfortable managing candidates end-to-end Ability to communicate and influence at senior level A driven, resilient and commercially minded individual If you're looking to join a high-growth, high-reward Technology recruitment business , with flexibility, outstanding tools and serious earning potential - this is a standout opportunity. Interested? Apply today for a confidential discussion or reach out directly to me at (url removed) for further information. Henderson Scott - always raising the bar. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 06, 2026
Full time
Recruitment Consultant - Tech Technology, Change & Data Liverpool (Hybrid) 25,000- 32,000 Basic Salary + Uncapped Commission (receive up to 40% of billings) + Excellent Benefits Henderson Scott is a multi-award-winning, high-growth technology recruitment business , partnering with some of the world's most innovative start-ups, high-growth scale-ups and global household names . As part of SRG , alongside the Search brand, we form a true powerhouse within the UK recruitment market - with combined revenues exceeding 220m . Due to continued growth, we're looking for Recruitment Consultants to join our high-performance Technology, Change & Data team , supporting our continued expansion across the North West , with flexibility to work from Liverpool, Manchester or Warrington . You'll be joining some of the best GTM and Tech recruiters in the market , in a business that is results-focused, commercially driven and genuinely rewarding . Why this is a great move Henderson Scott is known for building high-performing recruitment teams , underpinned by strong leadership, clear expectations and market-leading rewards. Our Technology division offers: A proven track record across Tech, Change & Data markets Access to high-growth and enterprise-level clients A high-performance, sales-led culture Strong infrastructure, tools and training Flexibility around where and how you work This is an environment designed for recruiters who want to bill well, progress quickly and be rewarded properly for their success. What's in it for you? Exceptional earning potential Competitive, capability-based basic salary Highly lucrative, uncapped commission scheme, earn up to 40% of your billings Simple, transparent structure designed to reward high performance Flexibility & autonomy Hybrid working model built around your needs Freedom to run your desk like a business Training & development Industry-leading training programmes Ongoing professional development Management and leadership training for those with future ambition Incentives & rewards Annual, all expenses paid incentive trips A performance culture that recognises and celebrates success Tools & infrastructure It should go without saying, but you'll also receive: LinkedIn Recruiter and access to best-in-class job boards Laptop and mobile phone Full desk and home setup including dual screens, keyboard, mouse and headset What you'll be doing Running a 360 Tech recruitment desk across Technology, Change or Data markets Building and developing a portfolio of clients through proactive business development Managing the full recruitment lifecycle from role intake to placement Sourcing, networking and engaging high-quality candidates Building long-term, sustainable relationships with clients and candidates Operating confidently at senior stakeholder level You'll have the autonomy to shape your market, with the backing of a business that fully supports high performance. Who we're looking for An experienced recruiter / sales person with a business development / hunter mindset A confident, articulate professional with strong negotiation and objection-handling skills Someone comfortable managing candidates end-to-end Ability to communicate and influence at senior level A driven, resilient and commercially minded individual If you're looking to join a high-growth, high-reward Technology recruitment business , with flexibility, outstanding tools and serious earning potential - this is a standout opportunity. Interested? Apply today for a confidential discussion or reach out directly to me at (url removed) for further information. Henderson Scott - always raising the bar. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Enterprise Customer Success Manager London Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. We're looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you'll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. You'll work across commercial, technical, and product functions, partnering with diverse payment stakeholders externally and multiple internal teams to deliver measurable value and sustainable expansion. What you'll do Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights Identify and execute expansion opportunities end-to-end to achieve account growth targets Define and drive retention strategies through structured account plans to meet retention goals Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities Deliver client training and enablement sessions to drive value realization Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements 5+ years of experience as a Customer Success Manager managing enterprise accounts Proven track record in project management and cross-functional collaboration Strong analytical mindset with the ability to interpret data and translate it into insights and actions Demonstrated success in building and growing long-term, value-driven customer relationships Comfortable operating in fast-paced, dynamic environments Willingness to travel several times a year Experience in the payments industry - an advantage
Feb 06, 2026
Full time
Enterprise Customer Success Manager London Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. We're looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you'll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. You'll work across commercial, technical, and product functions, partnering with diverse payment stakeholders externally and multiple internal teams to deliver measurable value and sustainable expansion. What you'll do Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights Identify and execute expansion opportunities end-to-end to achieve account growth targets Define and drive retention strategies through structured account plans to meet retention goals Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities Deliver client training and enablement sessions to drive value realization Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements 5+ years of experience as a Customer Success Manager managing enterprise accounts Proven track record in project management and cross-functional collaboration Strong analytical mindset with the ability to interpret data and translate it into insights and actions Demonstrated success in building and growing long-term, value-driven customer relationships Comfortable operating in fast-paced, dynamic environments Willingness to travel several times a year Experience in the payments industry - an advantage
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 18th February 2026. If you are shortlisted and progressed through the stages, you can expect: A 40-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Job-Description - Principal Developer Team Lead V01.00 .pdf (117.42 KB)
Feb 06, 2026
Full time
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 18th February 2026. If you are shortlisted and progressed through the stages, you can expect: A 40-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Job-Description - Principal Developer Team Lead V01.00 .pdf (117.42 KB)
ID: 1670 Assistant Director of Partnership, Services and Innovation Service: Bromley by Bow Centre, Family Action Salary: £61,000 (inclusive of ILW and market allowance) Location: Based at the Bromley by Bow Centre in Tower Hamlets. Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week. There will be travel within the London area and occasionally outside of this region. Hours: Full Time - 37 hours a week We offer flexible working arrangements - please see below for more details. Contract: Permanent Contract Family Action & the Role's Impact: At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. About the Role: The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change. Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation - if so, you have found it. The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support. BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model. BBBC is merging into Family Action early in 2026 and will become a part of Family Action's vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience. The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery. You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action. Responsibilities: Lead and manage strategic partnerships at a local and national level. Provide leadership and drive innovation across BBBC. Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action. Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development. Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery. Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action's polices and frameworks. Be a key member of Family Action's London team and the wider Senior Leadership Group. Main Requirements (for details check the job description and person specification): Strong track record in stakeholder engagement and cross-sector partnership working. Proven experience leading services for children, young people, adults and families. Ability to manage teams, budgets, income generation and service performance to a high standard. Knowledge of safeguarding, regulatory frameworks, and quality assurance processes. Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages. Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Enhanced Benefits: an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays up to 6% matched-pension contributions flexible working arrangements and new starters have the right to make flexible working requests from day one of employment enhanced paid sick leave and paid family leave provisions eye care and winter flu jabs vouchers cycle to work scheme investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: Apply via our website and click the "Apply Now" link in the advert and fill out our digital application form Closing Date: Monday 9th February 2026 at 23:59 Interview dates - panel interview and presentation - Wednesday 4 th March 2026 with visit to the centre and staff focus group prior to this - date to be confirmed. For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview. For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Feb 06, 2026
Full time
ID: 1670 Assistant Director of Partnership, Services and Innovation Service: Bromley by Bow Centre, Family Action Salary: £61,000 (inclusive of ILW and market allowance) Location: Based at the Bromley by Bow Centre in Tower Hamlets. Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week. There will be travel within the London area and occasionally outside of this region. Hours: Full Time - 37 hours a week We offer flexible working arrangements - please see below for more details. Contract: Permanent Contract Family Action & the Role's Impact: At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. About the Role: The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change. Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation - if so, you have found it. The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support. BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model. BBBC is merging into Family Action early in 2026 and will become a part of Family Action's vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience. The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery. You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action. Responsibilities: Lead and manage strategic partnerships at a local and national level. Provide leadership and drive innovation across BBBC. Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action. Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development. Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery. Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action's polices and frameworks. Be a key member of Family Action's London team and the wider Senior Leadership Group. Main Requirements (for details check the job description and person specification): Strong track record in stakeholder engagement and cross-sector partnership working. Proven experience leading services for children, young people, adults and families. Ability to manage teams, budgets, income generation and service performance to a high standard. Knowledge of safeguarding, regulatory frameworks, and quality assurance processes. Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages. Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Enhanced Benefits: an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays up to 6% matched-pension contributions flexible working arrangements and new starters have the right to make flexible working requests from day one of employment enhanced paid sick leave and paid family leave provisions eye care and winter flu jabs vouchers cycle to work scheme investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: Apply via our website and click the "Apply Now" link in the advert and fill out our digital application form Closing Date: Monday 9th February 2026 at 23:59 Interview dates - panel interview and presentation - Wednesday 4 th March 2026 with visit to the centre and staff focus group prior to this - date to be confirmed. For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview. For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
As the Production Operations Manager, you will become the operational backbone of the business. Work closely with the founder and creative lead to oversee delivery, budgets, and production operations. A passion for YouTube is highly desirable. THE COMPANY Our client is a modern creative agency specialising in internal communications and brand storytelling for major global organisations. They create high-quality, series-led video content designed for modern platforms, focused on authenticity, entertainment, and long-term audience engagement rather than traditional advertising or trend-driven formats. Their work is built around thoughtful, human-centred storytelling that resonates with an adult audience, helping brands communicate in a way that feels engaging, relevant, and genuinely watchable. Working with leading brands across technology, finance, and enterprise, the studio has built a strong reputation for consistently high production values and long-term client relationships. Now at an exciting stage of growth, the studio is looking for a Head of Production to help shape its operational foundations and support the next phase of the business. THE ROLE This is a senior, hands-on role for someone who enjoys being a trusted right hand in a small, entrepreneurial team. You will balance client management, studio operations, and production leadership, while helping turn creative ideas into smoothly delivered, profitable projects. This includes: Owning end-to-end production management across all projects, from brief through to final delivery Building and managing budgets, tracking burn against estimates, and protecting project profitability Creating and maintaining project timelines, milestones, and resource plans Leading production logistics, including locations, permits, crew, equipment, schedules, and call sheets Hiring, vetting, and managing freelance talent, maintaining a trusted studio roster Chairing status meetings, managing expectations, and translating client requests into actionable briefs Leading delivery oversight and quality control, ensuring all outputs meet technical specs and brand guidelines Being present on set or in studio when required to ensure smooth execution Improving production workflows, systems, and documentation as the business scales Identifying scope creep early and reporting on project performance and delivery Supporting the commercial growth of the studio, with performance bonus tied to project success THE PERSON You are a senior production and operations professional from an advertising or creative agency, production company, or content studio background, ideally spanning brand work, corporate film, or internal communications. Highly organised and commercially minded, you will have strong experience managing budgets, logistics, delivery, and freelance talent. You bring a deep, trusted network of freelance crew and specialists and are confident sourcing, vetting, and managing external partners. Practical and proactive by nature, you enjoy building structure and improving workflows. You are comfortable acting as the main point of contact for senior clients and stakeholders during the production phase, staying calm under pressure and keeping projects running smoothly. With excellent creative judgement and an understanding of what resonates with more mature audiences on YouTube, you take pride in supporting thoughtful, high-quality storytelling rather than trend-driven or short-term formats. NEXT STEP If your skills & experience fit the above requirements and you would like to talk to us about this role, please apply online attaching your CV in WORD format. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to Searchlight strives to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Feb 06, 2026
Full time
As the Production Operations Manager, you will become the operational backbone of the business. Work closely with the founder and creative lead to oversee delivery, budgets, and production operations. A passion for YouTube is highly desirable. THE COMPANY Our client is a modern creative agency specialising in internal communications and brand storytelling for major global organisations. They create high-quality, series-led video content designed for modern platforms, focused on authenticity, entertainment, and long-term audience engagement rather than traditional advertising or trend-driven formats. Their work is built around thoughtful, human-centred storytelling that resonates with an adult audience, helping brands communicate in a way that feels engaging, relevant, and genuinely watchable. Working with leading brands across technology, finance, and enterprise, the studio has built a strong reputation for consistently high production values and long-term client relationships. Now at an exciting stage of growth, the studio is looking for a Head of Production to help shape its operational foundations and support the next phase of the business. THE ROLE This is a senior, hands-on role for someone who enjoys being a trusted right hand in a small, entrepreneurial team. You will balance client management, studio operations, and production leadership, while helping turn creative ideas into smoothly delivered, profitable projects. This includes: Owning end-to-end production management across all projects, from brief through to final delivery Building and managing budgets, tracking burn against estimates, and protecting project profitability Creating and maintaining project timelines, milestones, and resource plans Leading production logistics, including locations, permits, crew, equipment, schedules, and call sheets Hiring, vetting, and managing freelance talent, maintaining a trusted studio roster Chairing status meetings, managing expectations, and translating client requests into actionable briefs Leading delivery oversight and quality control, ensuring all outputs meet technical specs and brand guidelines Being present on set or in studio when required to ensure smooth execution Improving production workflows, systems, and documentation as the business scales Identifying scope creep early and reporting on project performance and delivery Supporting the commercial growth of the studio, with performance bonus tied to project success THE PERSON You are a senior production and operations professional from an advertising or creative agency, production company, or content studio background, ideally spanning brand work, corporate film, or internal communications. Highly organised and commercially minded, you will have strong experience managing budgets, logistics, delivery, and freelance talent. You bring a deep, trusted network of freelance crew and specialists and are confident sourcing, vetting, and managing external partners. Practical and proactive by nature, you enjoy building structure and improving workflows. You are comfortable acting as the main point of contact for senior clients and stakeholders during the production phase, staying calm under pressure and keeping projects running smoothly. With excellent creative judgement and an understanding of what resonates with more mature audiences on YouTube, you take pride in supporting thoughtful, high-quality storytelling rather than trend-driven or short-term formats. NEXT STEP If your skills & experience fit the above requirements and you would like to talk to us about this role, please apply online attaching your CV in WORD format. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to Searchlight strives to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
