Location London Employment Type Full time Location Type Hybrid Department Customer Success About the role We are looking for a Head of Customer Success to play a pivotal role in shaping how Definely delivers value to customers as the business continues to scale. This is a senior role with significant scope to influence both commercial outcomes and how our technology is adopted and embedded by enterprise customers. You will be responsible for defining what great Customer Success looks like at Definely, from how we measure success and understand customer health, to how we drive long-term retention, expansion, and advocacy. The role offers a rare opportunity to build foundations that will have a lasting impact on the company, its customers, and how the business grows. This is an exciting moment to join us, with the chance to make a meaningful contribution at a critical stage of our growth and to shape a function that sits at the heart of the company's long term success. What you'll do: Own core Customer Success outcomes, including gross revenue retention and net revenue retention Design and implement a scalable Customer Success operating model, including customer segmentation, adoption and engagement strategies, and lifecycle definitions Define and own customer health frameworks, success metrics, and reporting, creating a single source of truth for customer risk and opportunity Build and implement the Customer Success tech stack, selecting and embedding systems such as Gainsight, ChurnZero, or similar Partner closely with future Account Management in a split model, designing clear ownership, handoffs, building joint account plans and shared incentives to deliver a seamless customer experience Ensure Customer Success plays a proactive role in identifying expansion opportunities and surfacing customer pain points Map and continuously improve the end to end customer journey, from onboarding to renewal Act as a senior voice of the customer internally, using data and insight to influence Product and Engineering priorities Develop customer advocacy programmes, including references, case studies, and long term champions Contribute to the long term design of the Customer Success organisation, including future team structure, roles, and capabilities What you'll bring: Significant experience leading or building Customer Success functions in B2B SaaS, with a clear track record of scaling through systems, data, and process Experience working with enterprise customers and high value ACVs Strong understanding of customer segmentation, including high touch and one to many models Proven ownership of retention and expansion metrics, with confidence being accountable for numbers Experience operating within a split CS and Account Management model, including designing incentives and handoffs A data led mindset, comfortable defining metrics, building dashboards, and using insight to drive decisions Strong cross functional influence, able to partner effectively with Sales, Product, Engineering, and Support Experience in mature or regulated industries, where trust, reliability, and long term relationships matter What we can offer you: Competitive salary & annual bonus Share options Quarterly team socials & annual company offsite Hybrid working + 1 month "work from anywhere" ️ 25 days holiday + bank holidays Take your birthday off £750 annual learning & development budget Private healthcare (incl. dental & optical) Enhanced parental leave Additional perks: Cycle to Work, Workplace Nursery salary sacrifice scheme, and top-quality equipment About Definely Definely is revolutionising how legal professionals access and understand information in complex documents. Our LegalTech solutions integrate directly into legal workflows, enabling teams to draft, review, and interpret contracts more efficiently, without breaking focus. We're proud to be recognised among the Top 25 in Deloitte's UK Technology Fast 50 and backed by Revaia, Microsoft, Google, and Octopus Ventures. Trusted by top firms like A&O Shearman, Dentons, Deloitte, and Barclays, we're building tools that empower legal teams to work smarter and reduce risk. At Definely, you'll be part of a mission driven, collaborative, and ambitious team committed to innovation and growth. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please sent us an email to and we will send our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
Mar 03, 2026
Full time
Location London Employment Type Full time Location Type Hybrid Department Customer Success About the role We are looking for a Head of Customer Success to play a pivotal role in shaping how Definely delivers value to customers as the business continues to scale. This is a senior role with significant scope to influence both commercial outcomes and how our technology is adopted and embedded by enterprise customers. You will be responsible for defining what great Customer Success looks like at Definely, from how we measure success and understand customer health, to how we drive long-term retention, expansion, and advocacy. The role offers a rare opportunity to build foundations that will have a lasting impact on the company, its customers, and how the business grows. This is an exciting moment to join us, with the chance to make a meaningful contribution at a critical stage of our growth and to shape a function that sits at the heart of the company's long term success. What you'll do: Own core Customer Success outcomes, including gross revenue retention and net revenue retention Design and implement a scalable Customer Success operating model, including customer segmentation, adoption and engagement strategies, and lifecycle definitions Define and own customer health frameworks, success metrics, and reporting, creating a single source of truth for customer risk and opportunity Build and implement the Customer Success tech stack, selecting and embedding systems such as Gainsight, ChurnZero, or similar Partner closely with future Account Management in a split model, designing clear ownership, handoffs, building joint account plans and shared incentives to deliver a seamless customer experience Ensure Customer Success plays a proactive role in identifying expansion opportunities and surfacing customer pain points Map and continuously improve the end to end customer journey, from onboarding to renewal Act as a senior voice of the customer internally, using data and insight to influence Product and Engineering priorities Develop customer advocacy programmes, including references, case studies, and long term champions Contribute to the long term design of the Customer Success organisation, including future team structure, roles, and capabilities What you'll bring: Significant experience leading or building Customer Success functions in B2B SaaS, with a clear track record of scaling through systems, data, and process Experience working with enterprise customers and high value ACVs Strong understanding of customer segmentation, including high touch and one to many models Proven ownership of retention and expansion metrics, with confidence being accountable for numbers Experience operating within a split CS and Account Management model, including designing incentives and handoffs A data led mindset, comfortable defining metrics, building dashboards, and using insight to drive decisions Strong cross functional influence, able to partner effectively with Sales, Product, Engineering, and Support Experience in mature or regulated industries, where trust, reliability, and long term relationships matter What we can offer you: Competitive salary & annual bonus Share options Quarterly team socials & annual company offsite Hybrid working + 1 month "work from anywhere" ️ 25 days holiday + bank holidays Take your birthday off £750 annual learning & development budget Private healthcare (incl. dental & optical) Enhanced parental leave Additional perks: Cycle to Work, Workplace Nursery salary sacrifice scheme, and top-quality equipment About Definely Definely is revolutionising how legal professionals access and understand information in complex documents. Our LegalTech solutions integrate directly into legal workflows, enabling teams to draft, review, and interpret contracts more efficiently, without breaking focus. We're proud to be recognised among the Top 25 in Deloitte's UK Technology Fast 50 and backed by Revaia, Microsoft, Google, and Octopus Ventures. Trusted by top firms like A&O Shearman, Dentons, Deloitte, and Barclays, we're building tools that empower legal teams to work smarter and reduce risk. At Definely, you'll be part of a mission driven, collaborative, and ambitious team committed to innovation and growth. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please sent us an email to and we will send our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
About the role Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people. The Cloud & Platform Engineering Lead will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the Platform Lead will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Why This Role Matters The Cloud & Platform Engineering Lead plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation's growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the Platform Lead ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes reliability practices that empower autonomous squads to move quickly without compromising stability. The Platform Lead is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available on a scale. This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester. Key Responsibilities Technical & Architectural Leadership Define and deliver cloud and platform architectures aligned with enterprise patterns and security frameworks. Produce Low-Level Designs and ensure alignment with High-Level Designs. Drive adoption of automation, Infrastructure as Code and reusable solution patterns. Provide expert guidance on cloud-native architectures, containerisation and modern engineering practices. Platform Engineering & Delivery Enablement Build, maintain and optimise CI/CD pipelines. Enhance observability through logging, alerting and monitoring. Ensure platform services scale with evolving business demands. Support operational readiness across all environments. Cost Optimisation Lead cost-efficient design, provisioning and operation of cloud and platform services. Implement tagging standards, usage reporting, budget alerts and governance controls. Identify and eliminate underutilised or unnecessary spend. Drive adoption of autoscaling, rightsizing, reserved instances and savings plans. Collaborate with Finance on forecasting and cost reviews. Cloud Capability Leadership Define and evolve the Cloud Delivery Roadmap. Maintain a Cloud Service Catalogue aligned to KPIs and SLAs. Embed continuous improvement across cloud and platform services. Stakeholder Engagement Collaborate with Architecture, Group Technology, Service Management, Product and Portfolio teams. Communicate technical plans, risks and performance updates. Manage third-party cloud partners. People Leadership Lead, coach and develop a high-performing engineering team. Support career development and skills growth. Promote a collaborative and innovative team culture. Skills & experience Proven experience in Cloud, Platform or DevOps engineering roles. Strong experience in Azure and AWS cloud environments. Proven expertise with CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins). Leadership experience, both through delivery and developing technical teams. Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog). Proficiency in scripting and automation (Python, Bash, PowerShell). Familiarity with containerisation and orchestration (Docker, Kubernetes). Solid understanding of networking, security, and cost optimisation in cloud environments. Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks. About you A problem-solver with a proactive mindset. Comfortable working in fast-paced, evolving environments. Strong communicator who can bridge gaps between operations, development, and security teams. Passionate about automation, scalability, cost efficiency, and security. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary and annual bonus. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 03, 2026
Full time
About the role Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people. The Cloud & Platform Engineering Lead will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the Platform Lead will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Why This Role Matters The Cloud & Platform Engineering Lead plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation's growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the Platform Lead ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes reliability practices that empower autonomous squads to move quickly without compromising stability. The Platform Lead is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available on a scale. This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester. Key Responsibilities Technical & Architectural Leadership Define and deliver cloud and platform architectures aligned with enterprise patterns and security frameworks. Produce Low-Level Designs and ensure alignment with High-Level Designs. Drive adoption of automation, Infrastructure as Code and reusable solution patterns. Provide expert guidance on cloud-native architectures, containerisation and modern engineering practices. Platform Engineering & Delivery Enablement Build, maintain and optimise CI/CD pipelines. Enhance observability through logging, alerting and monitoring. Ensure platform services scale with evolving business demands. Support operational readiness across all environments. Cost Optimisation Lead cost-efficient design, provisioning and operation of cloud and platform services. Implement tagging standards, usage reporting, budget alerts and governance controls. Identify and eliminate underutilised or unnecessary spend. Drive adoption of autoscaling, rightsizing, reserved instances and savings plans. Collaborate with Finance on forecasting and cost reviews. Cloud Capability Leadership Define and evolve the Cloud Delivery Roadmap. Maintain a Cloud Service Catalogue aligned to KPIs and SLAs. Embed continuous improvement across cloud and platform services. Stakeholder Engagement Collaborate with Architecture, Group Technology, Service Management, Product and Portfolio teams. Communicate technical plans, risks and performance updates. Manage third-party cloud partners. People Leadership Lead, coach and develop a high-performing engineering team. Support career development and skills growth. Promote a collaborative and innovative team culture. Skills & experience Proven experience in Cloud, Platform or DevOps engineering roles. Strong experience in Azure and AWS cloud environments. Proven expertise with CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins). Leadership experience, both through delivery and developing technical teams. Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog). Proficiency in scripting and automation (Python, Bash, PowerShell). Familiarity with containerisation and orchestration (Docker, Kubernetes). Solid understanding of networking, security, and cost optimisation in cloud environments. Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks. About you A problem-solver with a proactive mindset. Comfortable working in fast-paced, evolving environments. Strong communicator who can bridge gaps between operations, development, and security teams. Passionate about automation, scalability, cost efficiency, and security. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary and annual bonus. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We're half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high-profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non-technical stakeholders and collaborating with cross-functional teams leading cross-functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance Person specification We're interested in people who: have a strong track record of experience in security architecture at a leadership level, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product are experienced in managing security as a product/service, evolving capabilities over time, and communicating value to both technical and non-technical stakeholders are skilled in leading cross-functional teams to deliver security initiatives, controls, and risk mitigations in alignment with enterprise priorities, compliance requirements, and regulatory standards have hands-on experience managing security against recognised frameworks (e.g., NCSC CAF) and driving continuous improvement through assessment and assurance processes are a trusted advisor to senior leaders, programme boards, and external partners, with the ability to explain complex security risks and opportunities in a clear and actionable way have strong interpersonal skills and ability to work with product, engineering, enterprise architecture, privacy, and operations teams to integrate security seamlessly into service delivery
Mar 03, 2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We're half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high-profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non-technical stakeholders and collaborating with cross-functional teams leading cross-functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance Person specification We're interested in people who: have a strong track record of experience in security architecture at a leadership level, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product are experienced in managing security as a product/service, evolving capabilities over time, and communicating value to both technical and non-technical stakeholders are skilled in leading cross-functional teams to deliver security initiatives, controls, and risk mitigations in alignment with enterprise priorities, compliance requirements, and regulatory standards have hands-on experience managing security against recognised frameworks (e.g., NCSC CAF) and driving continuous improvement through assessment and assurance processes are a trusted advisor to senior leaders, programme boards, and external partners, with the ability to explain complex security risks and opportunities in a clear and actionable way have strong interpersonal skills and ability to work with product, engineering, enterprise architecture, privacy, and operations teams to integrate security seamlessly into service delivery
Head of Philanthropy Saïd Business School, University of Oxford Salary range of £56,623 - £65,336 (Grade 9) 38 days' holiday USS pension scheme Hybrid working Founded in 1996, Saïd Business School is a young, vibrant and innovative business school that is deeply embedded in a 900-year-old world-class university. With a focus on tackling complex world-scale challenges, the School prepares business leaders for the task of making the world a better and more equitable place. Philanthropic income is one of the vital revenue pillars for the School, supporting key capital projects, scholarships, academic posts, and global research programmes. Recent philanthropic successes include gifts at the eight-figure level, enabling ground-breaking advances in artificial intelligence, sustainability, global enterprise, medical implementation, and women in leadership. In response to the vast potential for philanthropy to the School, there has been a recent step change in strategic pace, resulting in exceptional growth. The Head of Philanthropy will be a key member of our growing Development & Alumni team. Reporting to the Associate Director, Development and working closely with key stakeholders across the School and wider collegiate university, you will successfully manage and cultivate a mixed portfolio of c.85 prospects of individuals, corporations, and trusts & foundations, whilst managing and growing a high-performing team. This role presents a tremendous opportunity for an ambitious fundraiser who is looking to supercharge their major and principal gifts track record. You will have the opportunity to work with a diverse international community and on gifts at a transformational level. You therefore need to bring proven experience of major donor fundraising, and a strong track record of working with subject-matter experts in translating their work into robust cases for support. You will have an entrepreneurial mindset that is supported by your knowledge of fundraising best practice, and will be extremely well-organised to enable you to operate successfully in fast-paced environments. In return, you will be joining a well-resourced department with strong institutional 'buy-in', and be part of a premier institution of higher learning. An excellent benefits package will be available to the successful candidate, including 38 days' holiday, a generous USS pension, hybrid and flexible working, and a commitment to training and development opportunities, including leadership development. Excellence and Merit awards, offered annually by managers, provide additional financial recognition. For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates. At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do. Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process. Closing date for applications is Wednesday 11 th March 2026
Mar 03, 2026
Full time
Head of Philanthropy Saïd Business School, University of Oxford Salary range of £56,623 - £65,336 (Grade 9) 38 days' holiday USS pension scheme Hybrid working Founded in 1996, Saïd Business School is a young, vibrant and innovative business school that is deeply embedded in a 900-year-old world-class university. With a focus on tackling complex world-scale challenges, the School prepares business leaders for the task of making the world a better and more equitable place. Philanthropic income is one of the vital revenue pillars for the School, supporting key capital projects, scholarships, academic posts, and global research programmes. Recent philanthropic successes include gifts at the eight-figure level, enabling ground-breaking advances in artificial intelligence, sustainability, global enterprise, medical implementation, and women in leadership. In response to the vast potential for philanthropy to the School, there has been a recent step change in strategic pace, resulting in exceptional growth. The Head of Philanthropy will be a key member of our growing Development & Alumni team. Reporting to the Associate Director, Development and working closely with key stakeholders across the School and wider collegiate university, you will successfully manage and cultivate a mixed portfolio of c.85 prospects of individuals, corporations, and trusts & foundations, whilst managing and growing a high-performing team. This role presents a tremendous opportunity for an ambitious fundraiser who is looking to supercharge their major and principal gifts track record. You will have the opportunity to work with a diverse international community and on gifts at a transformational level. You therefore need to bring proven experience of major donor fundraising, and a strong track record of working with subject-matter experts in translating their work into robust cases for support. You will have an entrepreneurial mindset that is supported by your knowledge of fundraising best practice, and will be extremely well-organised to enable you to operate successfully in fast-paced environments. In return, you will be joining a well-resourced department with strong institutional 'buy-in', and be part of a premier institution of higher learning. An excellent benefits package will be available to the successful candidate, including 38 days' holiday, a generous USS pension, hybrid and flexible working, and a commitment to training and development opportunities, including leadership development. Excellence and Merit awards, offered annually by managers, provide additional financial recognition. For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates. At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do. Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process. Closing date for applications is Wednesday 11 th March 2026
Data Science Manager - Property Tech - London UK High Growth B2B SaaS Hands On Data Science Manager I am working with a scaling UK PropTech business where Machine Learning and AI sit at the core of the product and commercial strategy. They are hiring a hands on Data Science Manager who can lead their Data team while remaining technically involved in modelling, production machine learning and shaping the overall AWS based data platform. This is not a pure management role. They are looking for a strong Data Scientist first, someone comfortable across the full lifecycle from ingestion and feature engineering through to modelling and deployment. Their data estate has evolved over time and is currently spread across multiple siloed systems with differing structures and standards. The platform is built on AWS, but architectural consistency is lacking. They need someone who understands what good looks like in a modern cloud native environment, can rationalise fragmented systems, and proactively define a clear data and AI roadmap. You will lead a Data team of 5-6 across Data Science and Data Engineering, raising standards while still contributing directly to predictive models and AI driven tools. This is a genuine opportunity to bring structure, clarity and technical direction to a business where data is fundamental to competitive advantage. Key areas of focus include: Designing and improving a scalable AWS data platform Creating architectural coherence across siloed systems Leading end to end machine learning from feature engineering through to production deployment Embedding robust MLOps and model performance monitoring Improving ingestion, transformation and production readiness of data Defining and owning a multi-year data and AI roadmap aligned to business growth They are looking for someone who: Has strong hands on Data Science capability Has deployed machine learning models into production, not just experimentation Is comfortable operating across data engineering and architecture discussions Has worked within messy, multi system, inconsistent data environments Brings architectural thinking, even if not formally titled Head of Architecture Has experience leading and developing a small, high impact team Is proactive, commercially aware and confident setting technical direction This is less about hiring a traditional enterprise Data Engineering leader and more about finding a technically credible, AI centric builder who can combine modelling depth, engineering awareness and leadership. Salary: £90,000 to £100,000 plus significant equity. Location: London - Hybrid working 2 to 3 days in the office when needed, with a flexible and pragmatic approach. This is an opportunity to shape a modern, AI driven data capability on AWS within a scaling SaaS business where data underpins product differentiation. You will have genuine ownership, leadership visibility and meaningful equity upside. If you are a technically strong Data Science leader who enjoys solving architectural complexity and building high performing teams, please APPLY NOW.
Mar 03, 2026
Full time
Data Science Manager - Property Tech - London UK High Growth B2B SaaS Hands On Data Science Manager I am working with a scaling UK PropTech business where Machine Learning and AI sit at the core of the product and commercial strategy. They are hiring a hands on Data Science Manager who can lead their Data team while remaining technically involved in modelling, production machine learning and shaping the overall AWS based data platform. This is not a pure management role. They are looking for a strong Data Scientist first, someone comfortable across the full lifecycle from ingestion and feature engineering through to modelling and deployment. Their data estate has evolved over time and is currently spread across multiple siloed systems with differing structures and standards. The platform is built on AWS, but architectural consistency is lacking. They need someone who understands what good looks like in a modern cloud native environment, can rationalise fragmented systems, and proactively define a clear data and AI roadmap. You will lead a Data team of 5-6 across Data Science and Data Engineering, raising standards while still contributing directly to predictive models and AI driven tools. This is a genuine opportunity to bring structure, clarity and technical direction to a business where data is fundamental to competitive advantage. Key areas of focus include: Designing and improving a scalable AWS data platform Creating architectural coherence across siloed systems Leading end to end machine learning from feature engineering through to production deployment Embedding robust MLOps and model performance monitoring Improving ingestion, transformation and production readiness of data Defining and owning a multi-year data and AI roadmap aligned to business growth They are looking for someone who: Has strong hands on Data Science capability Has deployed machine learning models into production, not just experimentation Is comfortable operating across data engineering and architecture discussions Has worked within messy, multi system, inconsistent data environments Brings architectural thinking, even if not formally titled Head of Architecture Has experience leading and developing a small, high impact team Is proactive, commercially aware and confident setting technical direction This is less about hiring a traditional enterprise Data Engineering leader and more about finding a technically credible, AI centric builder who can combine modelling depth, engineering awareness and leadership. Salary: £90,000 to £100,000 plus significant equity. Location: London - Hybrid working 2 to 3 days in the office when needed, with a flexible and pragmatic approach. This is an opportunity to shape a modern, AI driven data capability on AWS within a scaling SaaS business where data underpins product differentiation. You will have genuine ownership, leadership visibility and meaningful equity upside. If you are a technically strong Data Science leader who enjoys solving architectural complexity and building high performing teams, please APPLY NOW.
Head of Customer Support (SAAS/ERP) Remote - UK Residents Only SaaS / ERP Manufacturing Supply Chain Distribution Logistics Chapman Tate Associates are partnering with a leading end-to-end ERP solutions provider delivering enterprise-grade SaaS and ERP platforms into the Manufacturing, Supply Chain, Distribution and Logistics sectors. In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. There could be others but if you are involved in working with Customers, that's a start so we would be interested in hearing from you. This opportunity is specifically aimed at professionals who understand the realities of working in complex IT-led SaaS / ERP environments. If you've operated at senior level within ERP implementation, managed service software accounts, or customer success functions inside a SaaS delivery model - this will feel familiar. The Context In ERP and SaaS, customer relationships are rarely simple. You're balancing: Implementation timelines and resource constraints Change requests and scope evolution SLA performance and service credits Complex quotations tied to professional services Margin protection within delivery-led engagements Cross-functional coordination between sales, pre-sales, delivery and development This role sits at the centre of that ecosystem. The Role As Head of Customer Support, you will act as the senior commercial and relationship owner across strategic ERP accounts. This is not a new business sales or quota led role. It is a commercially disciplined, governance-focused leadership position responsible for: Overseeing structured quotation processes aligned to scope and capacity Managing service levels and customer expectations Acting as escalation point for complex customer queries Protecting margin within service-based SaaS contracts Driving retention through operational excellence Leading and scaling the Account Management / Customer Success function You will bridge technical delivery teams and commercial strategy - ensuring customers receive a consistent, professional and transparent experience. What We're Looking For We are keen to speak with individuals who have: Senior Account Management, Customer Success or Client Services leadership experience within SaaS or ERP environments Exposure to ERP implementation projects and services-led engagements Experience working alongside technical consultants, developers and delivery managers Strong commercial acumen around professional services quoting, scope control and contract governance Experience managing enterprise or multi-site accounts The ability to balance customer advocacy with operational reality If you've worked in ERP, you understand that retention is built through clarity, structure and trust - not discounting or overpromising. What Success Looks Like High customer retention across ERP accounts Improved governance around quotations and scope control Strong SLA performance and customer satisfaction Increased recurring and services revenue driven through trusted relationships Clear ownership and accountability across the customer base This is a fully remote opportunity (UK residents only) within a growing, respected ERP solutions provider where the customer function is central to long-term strategy. For a confidential conversation, contact Chapman Tate Associates directly.
Mar 03, 2026
Full time
Head of Customer Support (SAAS/ERP) Remote - UK Residents Only SaaS / ERP Manufacturing Supply Chain Distribution Logistics Chapman Tate Associates are partnering with a leading end-to-end ERP solutions provider delivering enterprise-grade SaaS and ERP platforms into the Manufacturing, Supply Chain, Distribution and Logistics sectors. In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. There could be others but if you are involved in working with Customers, that's a start so we would be interested in hearing from you. This opportunity is specifically aimed at professionals who understand the realities of working in complex IT-led SaaS / ERP environments. If you've operated at senior level within ERP implementation, managed service software accounts, or customer success functions inside a SaaS delivery model - this will feel familiar. The Context In ERP and SaaS, customer relationships are rarely simple. You're balancing: Implementation timelines and resource constraints Change requests and scope evolution SLA performance and service credits Complex quotations tied to professional services Margin protection within delivery-led engagements Cross-functional coordination between sales, pre-sales, delivery and development This role sits at the centre of that ecosystem. The Role As Head of Customer Support, you will act as the senior commercial and relationship owner across strategic ERP accounts. This is not a new business sales or quota led role. It is a commercially disciplined, governance-focused leadership position responsible for: Overseeing structured quotation processes aligned to scope and capacity Managing service levels and customer expectations Acting as escalation point for complex customer queries Protecting margin within service-based SaaS contracts Driving retention through operational excellence Leading and scaling the Account Management / Customer Success function You will bridge technical delivery teams and commercial strategy - ensuring customers receive a consistent, professional and transparent experience. What We're Looking For We are keen to speak with individuals who have: Senior Account Management, Customer Success or Client Services leadership experience within SaaS or ERP environments Exposure to ERP implementation projects and services-led engagements Experience working alongside technical consultants, developers and delivery managers Strong commercial acumen around professional services quoting, scope control and contract governance Experience managing enterprise or multi-site accounts The ability to balance customer advocacy with operational reality If you've worked in ERP, you understand that retention is built through clarity, structure and trust - not discounting or overpromising. What Success Looks Like High customer retention across ERP accounts Improved governance around quotations and scope control Strong SLA performance and customer satisfaction Increased recurring and services revenue driven through trusted relationships Clear ownership and accountability across the customer base This is a fully remote opportunity (UK residents only) within a growing, respected ERP solutions provider where the customer function is central to long-term strategy. For a confidential conversation, contact Chapman Tate Associates directly.
Connect to your Industry We are seeking experienced financial services practitioners to join Deloitte's Actuarial Insurance & Banking team ('AI&B') as a Senior Consultant or Senior Manager. The AI&B Banking team, which operates under Deloitte Consulting, is expanding our offering and have become increasingly involved in designing and implementing major financial resource management initiatives for Tier 1 banks globally, with a primary objective of delivering shareholder returns. These initiatives encompass financial resourcing strategy, operational framework and risk and regulations, all rooted in a thorough understanding of the intricacies within the banking sector and supported by state-of-the-art analytical methodologies and tools. You will be joining a team of 30 management consultants with diverse analytical skills, industry experience and banking backgrounds. Our team comprises experts in financial analysis, economics, quantitative modelling, and data science, with experience drawn from both industry and advisory backgrounds in strategy, finance, treasury, risk, regulatory, commercial, and operational domains. Over the past three years, our banking team has experienced a high growth rate, while maintaining a remarkably low attrition level. We expect that growth to continue as our clients increasingly seek our help to guide strategies, measure and manage performance, allocate scarce financial resources, develop customer service innovations, manage risk, respond to regulatory and other stakeholder demands and expectations, and optimise operations. We are hugely ambitious and excited for the future. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our project work spans a wide range of engagements - from designing and implementing prototypes to solutions in the financial resource management domain to supporting large scale transformation or remediation programmes. We often work collaboratively in multi-disciplinary teams alongside other Deloitte practice areas and Service Lines. Our recent work includes: Providing strategic advice and guidance to Tier 1 banks on balance sheet optimization and management, ensuring compliance with regulatory requirements and identifying opportunities for risk mitigation. Developing cost of equity frameworks, assessing credit ratings for illiquid assets, and contributing to sustainable finance initiatives in the banking industry. Supporting clients in strategy development by bringing insights on client demand response to price changes and capital allocation frameworks to inform pricing strategy implementation across product and client segments. Collaborating with clients to design and develop data models, dashboards, and analytical frameworks to gain insights into costs, resources, and key metrics for efficient decision-making and cost reduction measures. Manage large scale projects and programs such as technology implementation, M&A and regulatory oversight, track progress and communicate with stakeholders. Spearheading business restructuring initiatives to address pricing and charges remediation, working closely with cross-functional teams and senior stakeholders at a large UK wealth manager. Overseeing complex investment platform migration projects for large European investment managers, enhancing investment algorithms, credit evaluation, and tax optimization within core engines. Advising on treasury-related areas, including capital management, liquidity management, funds transfer pricing, and interest rate risk management. Driving the development and enhancement of treasury risk management frameworks, incorporating best practices, regulatory requirements, and aligning treasury, risk, finance, and business objectives. Connect to your skills and professional experience Your contributions will include supporting engagement teams with the analysis of the client problem statement, identification of options for its potential solution and the implementation of our recommendation into changes to methodology / systems and operating model, depending on the phase of the project. You will do so by leveraging your prior project or industry experience. Whilst the most important skill is adaptability and curiosity to develop new solutions to our clients' problems, your prior skills and experience should include a combination of: (i) Core banking industry knowledge developed in finance, treasury, risk, or product teams (as practitioner, supervisor and/ or adviser); and (ii) Proficiency in analytical, modelling, communication, and presentation techniques. Your specific technical skills, knowledge and experience should include: Essential Familiarity with the broad spectrum of banking and capital markets products and services, their financial dynamics and risk profiles, and the broad outlines of banking regulation as well as governance, control processes and frameworks. Familiarity with the purpose and format of banks' financial reports and other disclosures, and the key financial, risk and other indicators they reveal. Advanced analytical skills in the Office suite. Familiarity with financial models and practical use of statistical frameworks in the context of financial services applications. Strong interpersonal and communication skills to effectively collaborate with clients and stakeholders at all levels. Strong business acumen and understanding of the broader economic landscape and its impact on the banking industry. Strong project management skills, with the ability to lead and support projects across different clients and initiatives. Adaptability and ability to work in multi-disciplinary teams, collaborating with stakeholders from different practice areas within Deloitte and across the industry. Strong problem-solving skills, with the ability to analyse complex client situations and data and provide specific insights and solutions. Attention to detail and a commitment to delivering high-quality work within project timelines and client expectations. Proven ability to navigate complex projects, manage multiple priorities, and deliver results within tight deadlines. Desirable You will be committed to ongoing personal professional development, ideally being either already enrolled / part-qualified in, or willing to consider, a professional course of study such as CFA, FRM or similar, or equivalent. Prior experience in either Balance Sheet Management, ALM, structuring of hedge programmes or pricing strategies across banking book products. Familiarity with the asset and wealth management industry, their customer needs and market structures, which are forcing asset managers to adapt their value propositions and business models to remain vibrant and valuable. Advanced knowledge in quantitative models and Object-Oriented Programming in Python or other modern programming language (i.e., Java, C#, SAS, R). Proficiency in business modelling and formulation of comprehensive business cases is advantageous. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart . click apply for full job details
Mar 03, 2026
Full time
Connect to your Industry We are seeking experienced financial services practitioners to join Deloitte's Actuarial Insurance & Banking team ('AI&B') as a Senior Consultant or Senior Manager. The AI&B Banking team, which operates under Deloitte Consulting, is expanding our offering and have become increasingly involved in designing and implementing major financial resource management initiatives for Tier 1 banks globally, with a primary objective of delivering shareholder returns. These initiatives encompass financial resourcing strategy, operational framework and risk and regulations, all rooted in a thorough understanding of the intricacies within the banking sector and supported by state-of-the-art analytical methodologies and tools. You will be joining a team of 30 management consultants with diverse analytical skills, industry experience and banking backgrounds. Our team comprises experts in financial analysis, economics, quantitative modelling, and data science, with experience drawn from both industry and advisory backgrounds in strategy, finance, treasury, risk, regulatory, commercial, and operational domains. Over the past three years, our banking team has experienced a high growth rate, while maintaining a remarkably low attrition level. We expect that growth to continue as our clients increasingly seek our help to guide strategies, measure and manage performance, allocate scarce financial resources, develop customer service innovations, manage risk, respond to regulatory and other stakeholder demands and expectations, and optimise operations. We are hugely ambitious and excited for the future. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our project work spans a wide range of engagements - from designing and implementing prototypes to solutions in the financial resource management domain to supporting large scale transformation or remediation programmes. We often work collaboratively in multi-disciplinary teams alongside other Deloitte practice areas and Service Lines. Our recent work includes: Providing strategic advice and guidance to Tier 1 banks on balance sheet optimization and management, ensuring compliance with regulatory requirements and identifying opportunities for risk mitigation. Developing cost of equity frameworks, assessing credit ratings for illiquid assets, and contributing to sustainable finance initiatives in the banking industry. Supporting clients in strategy development by bringing insights on client demand response to price changes and capital allocation frameworks to inform pricing strategy implementation across product and client segments. Collaborating with clients to design and develop data models, dashboards, and analytical frameworks to gain insights into costs, resources, and key metrics for efficient decision-making and cost reduction measures. Manage large scale projects and programs such as technology implementation, M&A and regulatory oversight, track progress and communicate with stakeholders. Spearheading business restructuring initiatives to address pricing and charges remediation, working closely with cross-functional teams and senior stakeholders at a large UK wealth manager. Overseeing complex investment platform migration projects for large European investment managers, enhancing investment algorithms, credit evaluation, and tax optimization within core engines. Advising on treasury-related areas, including capital management, liquidity management, funds transfer pricing, and interest rate risk management. Driving the development and enhancement of treasury risk management frameworks, incorporating best practices, regulatory requirements, and aligning treasury, risk, finance, and business objectives. Connect to your skills and professional experience Your contributions will include supporting engagement teams with the analysis of the client problem statement, identification of options for its potential solution and the implementation of our recommendation into changes to methodology / systems and operating model, depending on the phase of the project. You will do so by leveraging your prior project or industry experience. Whilst the most important skill is adaptability and curiosity to develop new solutions to our clients' problems, your prior skills and experience should include a combination of: (i) Core banking industry knowledge developed in finance, treasury, risk, or product teams (as practitioner, supervisor and/ or adviser); and (ii) Proficiency in analytical, modelling, communication, and presentation techniques. Your specific technical skills, knowledge and experience should include: Essential Familiarity with the broad spectrum of banking and capital markets products and services, their financial dynamics and risk profiles, and the broad outlines of banking regulation as well as governance, control processes and frameworks. Familiarity with the purpose and format of banks' financial reports and other disclosures, and the key financial, risk and other indicators they reveal. Advanced analytical skills in the Office suite. Familiarity with financial models and practical use of statistical frameworks in the context of financial services applications. Strong interpersonal and communication skills to effectively collaborate with clients and stakeholders at all levels. Strong business acumen and understanding of the broader economic landscape and its impact on the banking industry. Strong project management skills, with the ability to lead and support projects across different clients and initiatives. Adaptability and ability to work in multi-disciplinary teams, collaborating with stakeholders from different practice areas within Deloitte and across the industry. Strong problem-solving skills, with the ability to analyse complex client situations and data and provide specific insights and solutions. Attention to detail and a commitment to delivering high-quality work within project timelines and client expectations. Proven ability to navigate complex projects, manage multiple priorities, and deliver results within tight deadlines. Desirable You will be committed to ongoing personal professional development, ideally being either already enrolled / part-qualified in, or willing to consider, a professional course of study such as CFA, FRM or similar, or equivalent. Prior experience in either Balance Sheet Management, ALM, structuring of hedge programmes or pricing strategies across banking book products. Familiarity with the asset and wealth management industry, their customer needs and market structures, which are forcing asset managers to adapt their value propositions and business models to remain vibrant and valuable. Advanced knowledge in quantitative models and Object-Oriented Programming in Python or other modern programming language (i.e., Java, C#, SAS, R). Proficiency in business modelling and formulation of comprehensive business cases is advantageous. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart . click apply for full job details
A leading technology firm in London is seeking a Head of Customer Success to revolutionize customer engagement as they scale. In this senior role, you will own critical customer outcomes, design a scalable success model, and define customer health metrics. This opportunity allows you to make a significant impact at a critical growth stage. Ideal candidates possess B2B SaaS experience and data-driven mindset, ensuring exceptional customer journeys and expansion metrics.
Mar 03, 2026
Full time
A leading technology firm in London is seeking a Head of Customer Success to revolutionize customer engagement as they scale. In this senior role, you will own critical customer outcomes, design a scalable success model, and define customer health metrics. This opportunity allows you to make a significant impact at a critical growth stage. Ideal candidates possess B2B SaaS experience and data-driven mindset, ensuring exceptional customer journeys and expansion metrics.
World Class Defence Organisation based in Stevenage is currently looking to recruit a Manufacturing Controller subcontractor on an initial 12 month contract. This role requires someone with Stores experience within a manufacturing environment. Hourly Rate: 25.26 per hour. Overtime Rate: Hours worked over 37 hours per week, are worked at the Overtime rate of time and a half. Contract Duration: 12 Months (initially and then ongoing and long-term thereafter) Manufacturing Controller Job Description: The Manufacturing Controller role will involve issue, receipt and management of stores and inventory in a stores environment. Loading, control and monitoring of work packages in a manufacturing environment. Responsibilities: Stock control / storekeeping including shelf life control. Loading the manufacturing cells with the requisite jobs in accordance with planned lead and cycle times, in order to comply with manufacturing programmes and delivery schedules. Packing including the use of hand tools. Receiving and issuing of tooling. Updating computer records. Kitting activity. Loading and unloading of Lorries. Skillset/experience required: Experience in a stores environment or manufacturing control. Follow instructions. Willing to work flexible shift patterns. Attention to detail. Work on own with minimal supervision. Use own initiative. Manual handling training. Lifting & Slinging training (Including overhead cranes). ESD training. Desirable skills: PC skills, including EXCEL. Fork lift truck licence. Knowledge of Kanban and 2 bin systems. Experience with an Enterprise Planning System e.g. SAP.
Mar 03, 2026
Contractor
World Class Defence Organisation based in Stevenage is currently looking to recruit a Manufacturing Controller subcontractor on an initial 12 month contract. This role requires someone with Stores experience within a manufacturing environment. Hourly Rate: 25.26 per hour. Overtime Rate: Hours worked over 37 hours per week, are worked at the Overtime rate of time and a half. Contract Duration: 12 Months (initially and then ongoing and long-term thereafter) Manufacturing Controller Job Description: The Manufacturing Controller role will involve issue, receipt and management of stores and inventory in a stores environment. Loading, control and monitoring of work packages in a manufacturing environment. Responsibilities: Stock control / storekeeping including shelf life control. Loading the manufacturing cells with the requisite jobs in accordance with planned lead and cycle times, in order to comply with manufacturing programmes and delivery schedules. Packing including the use of hand tools. Receiving and issuing of tooling. Updating computer records. Kitting activity. Loading and unloading of Lorries. Skillset/experience required: Experience in a stores environment or manufacturing control. Follow instructions. Willing to work flexible shift patterns. Attention to detail. Work on own with minimal supervision. Use own initiative. Manual handling training. Lifting & Slinging training (Including overhead cranes). ESD training. Desirable skills: PC skills, including EXCEL. Fork lift truck licence. Knowledge of Kanban and 2 bin systems. Experience with an Enterprise Planning System e.g. SAP.
SaaS Technical Engineer Leeds The Role Our client is looking for an enthusiastic, driven individual with a keen passion for technology to join their organisation as a Technical Engineer. This role focuses on Google Workspace, legacy on-premises infrastructure, and the deployment of modern AI solutions. The role is based at their head office in Leeds, and they support flexible working. There will be, on occasion, a need to travel around the country and, in some circumstances, internationally. Your role will include working in the technical function of their SaaS Delivery team, leading Google Workspace implementations, including the deployment of cutting-edge AI solutions like Gemini Enterprise, and running consultative workshops with their customers. You will be expected to carry out all technical activities within a project, such as provisioning, migrations, mail routing, and security configurations. There will be exposure to a wide variety of technologies and software, and you will be expected to investigate the use of new technologies as they become available. There will also be the opportunity to help define and build new SaaS solutions that will be offered to their customers. The ideal candidate will have extensive knowledge and experience in the following areas: Administration of messaging and collaboration platforms such as Google Workspace or M365 Performing advanced technical activities such as migrations, security audits, manipulation through API's, etc. Experience with the deployment and management of AI platforms such as Gemini Enterprise or equivalent Mail authentication and routing concepts Technical consulting with stakeholders Cloud Identity platforms Active Directory & LDAP Queries Chrome Browser/Device Management Security, Authentication and Authorisation Data analytics Excellent communication skills, both verbal and written It would be advantageous for any candidate to: Have experience deploying and integrating AI solutions within enterprise environments Have high-level knowledge of Google Cloud Platform Have experience with technical consulting with stakeholders Have experience building charts and/or dashboards to provide insights from data sets Have a genuine passion for learning new technologies Have experience performing data reporting and analysis Have worked with the Google team on previous opportunities Have the Professional Google Workspace Administrator certification Have any other certifications (e.g. from Microsoft) for their messaging systems Contributing on a technical level to customer-facing sales meetings Previous experience in an infrastructure support role Our Client's Perks: Open plan, relaxed environment Your own company laptop/computer Regular social activities Private health care Competitive salary Leeds city centre location Free-food-Fridays A dynamic working and learning environment with a fast-paced cutting-edge cloud provider. Our client works with some of the most exciting new technologies around. You can learn from the experts and Google in helping to build new solutions and establish best practices on the leading edge of technology. They have a wide range of projects with some of the largest brands in the world, and their customers and their requirements are extremely varied. The office is friendly, with a lot of fun and games. They try to be flexible around your commitments outside of work. They appreciate that everyone is different, and everyone has something unique to add to the team. JBRP1_UKTJ
Mar 03, 2026
Full time
SaaS Technical Engineer Leeds The Role Our client is looking for an enthusiastic, driven individual with a keen passion for technology to join their organisation as a Technical Engineer. This role focuses on Google Workspace, legacy on-premises infrastructure, and the deployment of modern AI solutions. The role is based at their head office in Leeds, and they support flexible working. There will be, on occasion, a need to travel around the country and, in some circumstances, internationally. Your role will include working in the technical function of their SaaS Delivery team, leading Google Workspace implementations, including the deployment of cutting-edge AI solutions like Gemini Enterprise, and running consultative workshops with their customers. You will be expected to carry out all technical activities within a project, such as provisioning, migrations, mail routing, and security configurations. There will be exposure to a wide variety of technologies and software, and you will be expected to investigate the use of new technologies as they become available. There will also be the opportunity to help define and build new SaaS solutions that will be offered to their customers. The ideal candidate will have extensive knowledge and experience in the following areas: Administration of messaging and collaboration platforms such as Google Workspace or M365 Performing advanced technical activities such as migrations, security audits, manipulation through API's, etc. Experience with the deployment and management of AI platforms such as Gemini Enterprise or equivalent Mail authentication and routing concepts Technical consulting with stakeholders Cloud Identity platforms Active Directory & LDAP Queries Chrome Browser/Device Management Security, Authentication and Authorisation Data analytics Excellent communication skills, both verbal and written It would be advantageous for any candidate to: Have experience deploying and integrating AI solutions within enterprise environments Have high-level knowledge of Google Cloud Platform Have experience with technical consulting with stakeholders Have experience building charts and/or dashboards to provide insights from data sets Have a genuine passion for learning new technologies Have experience performing data reporting and analysis Have worked with the Google team on previous opportunities Have the Professional Google Workspace Administrator certification Have any other certifications (e.g. from Microsoft) for their messaging systems Contributing on a technical level to customer-facing sales meetings Previous experience in an infrastructure support role Our Client's Perks: Open plan, relaxed environment Your own company laptop/computer Regular social activities Private health care Competitive salary Leeds city centre location Free-food-Fridays A dynamic working and learning environment with a fast-paced cutting-edge cloud provider. Our client works with some of the most exciting new technologies around. You can learn from the experts and Google in helping to build new solutions and establish best practices on the leading edge of technology. They have a wide range of projects with some of the largest brands in the world, and their customers and their requirements are extremely varied. The office is friendly, with a lot of fun and games. They try to be flexible around your commitments outside of work. They appreciate that everyone is different, and everyone has something unique to add to the team. JBRP1_UKTJ
Job title: Housing Officer Contract: Permanent Salary: Up to £30,000 per annum The Role DHI is currently recruiting full time Housing Officers to join our Home Turf Lettings Team and manage a portfolio of tenancies and properties. Home Turf Lettings is an award-winning not-for-profit social enterprise that specialises in letting private rented accommodation to tenants on low incomes and in housing need, including those who have been homeless or are threatened with homelessness. Working across the South Gloucestershire, Bristol and Bath & Northeast Somerset areas, Home Turf Lettings provides landlords with a comprehensive and professional lettings and property management service and residents with an effective and supportive housing management service You will be joining an experienced team of property and housing management professionals that work hard to support each other, and to deliver an exceptional service to our tenants and landlords A Driving licence with access to a vehicle and the willingness to use it for work travel is essential. About You You will have a background in property or housing management, ideally with knowledge of taking housing cases through the court system. You will be resilient, compassionate and supportive, with good organisational and problem-solving skills. If this is you and you would like to work for an award-winning social inclusion charity, then we would love to hear from you. Our Values How we do things is as important as what we do and our values inform our whole approach to our work and staff. Our values are: Stimulation, self- direction, flexibility and zest for life. What We Offer We offer a variety of training to enable the successful candidate to develop and thrive within this role including within motivational interviewing techniques, professional boundaries and housing. As an employee of DHI, you will have also access to our Employee Assistance Programme, our Cycle Scheme, up to 31 days paid leave (service-related), company pension scheme and Charity Worker Discounts. How to Apply To apply for this role please head to the DHI jobs page and fill in an application form by 5pm Friday the 20th of March. Responsibilities Manage a property portfolio with the support of the Team Manager. Serve as main point of contact for tenants, landlords, and representatives. Manage new tenant applications and referrals, fostering partnerships with agencies. Conduct pre-tenancy checks, lease signings, and manage deposits. Conduct regular property and welfare visits, supporting tenant settlement. Ensure compliance with tenancy agreements and leases. Manage rent arrears and provide support to vulnerable tenants using a person-centered approach. Report maintenance issues and ensure timely resolution. Conduct fire alarm and emergency light tests, maintain records. Expedite property turnover for vacant units. Maintain accurate records of all work. Provide feedback to management, including reports on key metrics. Report concerns promptly to Service Manager. Adhere to relevant legislation and organisational policies. Adhere to all relevant legislation and organisational policies and procedures at all times. Compliance Understand and adhere to all DHI's policies and procedures as well as good practice guidelines, legal and regulatory requirements. Other This job description contains only the main accountabilities relating to the post and does not describe in detail all the duties required to carry out the role. The post holder will be expected to undertake any other duties reasonably requested by their manager and commensurate with the expectations of the role. Skills, Knowledge, Experience, and Behaviours The most important quality to succeed in this role will be your positive attitude, resilience, and enthusiasm for the work of DHI and your team. Essential Criteria: It is also essential that you can demonstrate: Behaviours Belief in and willingness to model DHI values in behaviours, as described in the Behaviour Framework (attached). Skills and Qualifications Excellent communication skills, written and verbal. Proven ability to build effective relationships and experience of liaising with a variety of stakeholders in order to achieve successful outcomes. MS Office experience, bespoke software packages. Experience or demonstrable behaviours which show an ability to deal with challenging behaviours and conflict resolution. Experience or demonstrable behaviours which show an ability to positively motivate tenants in sustaining their tenancy. An understanding of a variety of legislation including The Consumer Protection from Unfair Trading Regulations 2008 (CPRs), The Deregulation Act 2015, Immigration Act 2014 and Protection from Eviction Act 1977. Knowledge of Housing Maintenance, ability to identify basic maintenance issues and describe the type of work needed. Health and Safety requirements in respect of property and tenancy management. Excellent planning, time management and organisation skills. Self-motivated, with the ability to manage own workload and varied priorities through to conclusion. Person centred approach to working with our diverse tenants. Shows positivity, enthusiasm, optimism, resilience and copes under pressure Flexible, proactive and able to respond to changing operational demands Desirable Criteria: It is desirable that you can demonstrate: Experience Experience of working within a Property Maintenance role. Experience of working within a social housing environment. Holder of the Level 3 Award in Residential Lettings and Property Management, or working towards. Knowledge of housing and welfare benefits. A good awareness of the effects of homelessness and the challenges vulnerable people on low incomes face in being able to successfully sustain a tenancy. Understanding the role and importance of social housing. Experience of working with vulnerable people All the above skills, knowledge, experience, and behaviours will be tested at application and interview.
Mar 03, 2026
Full time
Job title: Housing Officer Contract: Permanent Salary: Up to £30,000 per annum The Role DHI is currently recruiting full time Housing Officers to join our Home Turf Lettings Team and manage a portfolio of tenancies and properties. Home Turf Lettings is an award-winning not-for-profit social enterprise that specialises in letting private rented accommodation to tenants on low incomes and in housing need, including those who have been homeless or are threatened with homelessness. Working across the South Gloucestershire, Bristol and Bath & Northeast Somerset areas, Home Turf Lettings provides landlords with a comprehensive and professional lettings and property management service and residents with an effective and supportive housing management service You will be joining an experienced team of property and housing management professionals that work hard to support each other, and to deliver an exceptional service to our tenants and landlords A Driving licence with access to a vehicle and the willingness to use it for work travel is essential. About You You will have a background in property or housing management, ideally with knowledge of taking housing cases through the court system. You will be resilient, compassionate and supportive, with good organisational and problem-solving skills. If this is you and you would like to work for an award-winning social inclusion charity, then we would love to hear from you. Our Values How we do things is as important as what we do and our values inform our whole approach to our work and staff. Our values are: Stimulation, self- direction, flexibility and zest for life. What We Offer We offer a variety of training to enable the successful candidate to develop and thrive within this role including within motivational interviewing techniques, professional boundaries and housing. As an employee of DHI, you will have also access to our Employee Assistance Programme, our Cycle Scheme, up to 31 days paid leave (service-related), company pension scheme and Charity Worker Discounts. How to Apply To apply for this role please head to the DHI jobs page and fill in an application form by 5pm Friday the 20th of March. Responsibilities Manage a property portfolio with the support of the Team Manager. Serve as main point of contact for tenants, landlords, and representatives. Manage new tenant applications and referrals, fostering partnerships with agencies. Conduct pre-tenancy checks, lease signings, and manage deposits. Conduct regular property and welfare visits, supporting tenant settlement. Ensure compliance with tenancy agreements and leases. Manage rent arrears and provide support to vulnerable tenants using a person-centered approach. Report maintenance issues and ensure timely resolution. Conduct fire alarm and emergency light tests, maintain records. Expedite property turnover for vacant units. Maintain accurate records of all work. Provide feedback to management, including reports on key metrics. Report concerns promptly to Service Manager. Adhere to relevant legislation and organisational policies. Adhere to all relevant legislation and organisational policies and procedures at all times. Compliance Understand and adhere to all DHI's policies and procedures as well as good practice guidelines, legal and regulatory requirements. Other This job description contains only the main accountabilities relating to the post and does not describe in detail all the duties required to carry out the role. The post holder will be expected to undertake any other duties reasonably requested by their manager and commensurate with the expectations of the role. Skills, Knowledge, Experience, and Behaviours The most important quality to succeed in this role will be your positive attitude, resilience, and enthusiasm for the work of DHI and your team. Essential Criteria: It is also essential that you can demonstrate: Behaviours Belief in and willingness to model DHI values in behaviours, as described in the Behaviour Framework (attached). Skills and Qualifications Excellent communication skills, written and verbal. Proven ability to build effective relationships and experience of liaising with a variety of stakeholders in order to achieve successful outcomes. MS Office experience, bespoke software packages. Experience or demonstrable behaviours which show an ability to deal with challenging behaviours and conflict resolution. Experience or demonstrable behaviours which show an ability to positively motivate tenants in sustaining their tenancy. An understanding of a variety of legislation including The Consumer Protection from Unfair Trading Regulations 2008 (CPRs), The Deregulation Act 2015, Immigration Act 2014 and Protection from Eviction Act 1977. Knowledge of Housing Maintenance, ability to identify basic maintenance issues and describe the type of work needed. Health and Safety requirements in respect of property and tenancy management. Excellent planning, time management and organisation skills. Self-motivated, with the ability to manage own workload and varied priorities through to conclusion. Person centred approach to working with our diverse tenants. Shows positivity, enthusiasm, optimism, resilience and copes under pressure Flexible, proactive and able to respond to changing operational demands Desirable Criteria: It is desirable that you can demonstrate: Experience Experience of working within a Property Maintenance role. Experience of working within a social housing environment. Holder of the Level 3 Award in Residential Lettings and Property Management, or working towards. Knowledge of housing and welfare benefits. A good awareness of the effects of homelessness and the challenges vulnerable people on low incomes face in being able to successfully sustain a tenancy. Understanding the role and importance of social housing. Experience of working with vulnerable people All the above skills, knowledge, experience, and behaviours will be tested at application and interview.
Technology Director Central London 4/5 days per week onsite Competitive salary and package and full details available on request. Must have experience in a business with significant physical assets This global logistics business, based in the center of London, is undergoing a substantial technology transformation programme designed to support its growth objectives. With a significant pipeline of delivery and continuous improvement projects ahead, a Technology Director is needed to lead a dynamic group of technology professionals across architecture, project delivery and data alongside a portfolio of trusted SAAS providers. A key leadership position that will significantly contribute to the success of the business, this is a fantastic opportunity for a credible technical leader, with exceptional stakeholder engagement skills and a background in enterprise architecture, to make a real impact. Based five days a week in the office in central London, this leadership role will require you to set the strategy and lead delivery through your management team: translating business goals into technology outcomes that realise commercial value. Bringing a strong background in enterprise architecture and technology leadership, you'll work in a multi SAAS environment with minimal inhouse engineering resource. In this position, you'll own the roadmap to a modern, scalable, secure technology environment achieved through a SAAS first approach and high performance culture. As a result, your responsibilities will include: credible executive stakeholder engagement: influence at executive level, bridging technical and non-technical stakeholders, ensuring strategy, adoption, and commercial results are clearly understood and realised. leading on Enterprise Architecture through your Architecture function: enabling your team to create the target architecture, overseeing complex integration initiatives within a multi SAAS environment. inspiring and effective functional and team leadership: leading a multi skilled team of talented professionals whilst building a culture of innovation, agility, and accountability. programme & project oversight: oversee existing and future projects and continuous improvement initiatives with outcomes on time, on budget and to high quality. partner management: manage strategic vendors and IT service providers in a constructive manner that reflects a true partnership approach that goes beyond SLAs. Negotiate contracts, measure performance, and hold partners to outcomes that align with business needs. technology oversight and delivery: select and implement quality SAAS solutions that power operations, analytics, and customer experience. data & AI: support a growing, highly capable, function in establishing AI, data architecture, engineering and analytics capabilities that deliver value and to the business. future thinking: scan emerging technologies and bring forward practical innovations that strengthen competitive advantage across logistics operations. To be considered for this position you will need to demonstrate: substantial experience in senior technology leadership across large/complex asset heavy organisations such as logistics, energy, infrastructure, oil & gas etc. proven experience defining and executing enterprise architecture. deep knowledge of SaaS enterprise systems (including ERP), cloud and data technologies. rack record of leading technology and business transformation and cultural change initiatives. a broad understanding of project delivery and architecture methods combined with a pragmatic approach to how and when they are implemented. outstanding executive-level communication skills; able to translate technology strategy into business impact and secure stakeholder buy-in. strong vendor management, contract negotiation, and service performance governance. solid grounding in data architecture, governance, BI, and data-driven KPIs. experience implementing cybersecurity strategies, threat detection, and incident response. financial acumen across budgeting, forecasting, and ROI optimisation. an eye to the future - showing a passion for emerging technologies aligned to a clear view on how to implement them for the benefit of the business and the people within it. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Mar 03, 2026
Full time
Technology Director Central London 4/5 days per week onsite Competitive salary and package and full details available on request. Must have experience in a business with significant physical assets This global logistics business, based in the center of London, is undergoing a substantial technology transformation programme designed to support its growth objectives. With a significant pipeline of delivery and continuous improvement projects ahead, a Technology Director is needed to lead a dynamic group of technology professionals across architecture, project delivery and data alongside a portfolio of trusted SAAS providers. A key leadership position that will significantly contribute to the success of the business, this is a fantastic opportunity for a credible technical leader, with exceptional stakeholder engagement skills and a background in enterprise architecture, to make a real impact. Based five days a week in the office in central London, this leadership role will require you to set the strategy and lead delivery through your management team: translating business goals into technology outcomes that realise commercial value. Bringing a strong background in enterprise architecture and technology leadership, you'll work in a multi SAAS environment with minimal inhouse engineering resource. In this position, you'll own the roadmap to a modern, scalable, secure technology environment achieved through a SAAS first approach and high performance culture. As a result, your responsibilities will include: credible executive stakeholder engagement: influence at executive level, bridging technical and non-technical stakeholders, ensuring strategy, adoption, and commercial results are clearly understood and realised. leading on Enterprise Architecture through your Architecture function: enabling your team to create the target architecture, overseeing complex integration initiatives within a multi SAAS environment. inspiring and effective functional and team leadership: leading a multi skilled team of talented professionals whilst building a culture of innovation, agility, and accountability. programme & project oversight: oversee existing and future projects and continuous improvement initiatives with outcomes on time, on budget and to high quality. partner management: manage strategic vendors and IT service providers in a constructive manner that reflects a true partnership approach that goes beyond SLAs. Negotiate contracts, measure performance, and hold partners to outcomes that align with business needs. technology oversight and delivery: select and implement quality SAAS solutions that power operations, analytics, and customer experience. data & AI: support a growing, highly capable, function in establishing AI, data architecture, engineering and analytics capabilities that deliver value and to the business. future thinking: scan emerging technologies and bring forward practical innovations that strengthen competitive advantage across logistics operations. To be considered for this position you will need to demonstrate: substantial experience in senior technology leadership across large/complex asset heavy organisations such as logistics, energy, infrastructure, oil & gas etc. proven experience defining and executing enterprise architecture. deep knowledge of SaaS enterprise systems (including ERP), cloud and data technologies. rack record of leading technology and business transformation and cultural change initiatives. a broad understanding of project delivery and architecture methods combined with a pragmatic approach to how and when they are implemented. outstanding executive-level communication skills; able to translate technology strategy into business impact and secure stakeholder buy-in. strong vendor management, contract negotiation, and service performance governance. solid grounding in data architecture, governance, BI, and data-driven KPIs. experience implementing cybersecurity strategies, threat detection, and incident response. financial acumen across budgeting, forecasting, and ROI optimisation. an eye to the future - showing a passion for emerging technologies aligned to a clear view on how to implement them for the benefit of the business and the people within it. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Your new company You'll be joining a leading UK construction solutions provider renowned for delivering high-profile projects across a variety of sectors. The organisation partners with government and key clients and has innovation, sustainability and digital capability at the core of its work. The Risk and Assurance function plays a central role in supporting safe, well-governed delivery and shaping strategic decision-making. Your new role As Group Risk Manager, you'll lead the development and maintenance of Group and Principal Risks, working closely with executive risk owners to define risks, assess controls and track mitigation. You'll produce clear, insightful reporting for senior committees and the board, manage risk management tools and support users across the business. You'll also maintain risk policies and templates, conduct horizon scanning and provide assurance on bids and contracts.Key responsibilities include: Facilitating Group, Principal and function-owned risk management and reporting Producing high quality risk reports for senior governance forums Managing the annual deep-dive programme and supporting risk owners Identifying emerging risks through structured horizon scanning Administering risk systems, user access, licensing and supplier relationships Maintaining risk policies, processes and templates Providing risk assurance and practical feedback on bids and contracts Overseeing key controls and evaluating their effectiveness What you'll need to succeed You'll have strong experience supporting senior leaders in risk management, with excellent communication and facilitation skills. You'll be confident in structuring risks, assessing controls and applying recognised techniques.Experience implementing enterprise risk frameworks is essential.Project management skills, QRA experience and relevant qualifications are desirable. What you'll get in return You'll join a collaborative, high-performing team with visibility at the highest levels of the organisation. You'll influence strategic decision-making, shape risk practices and contribute to work that has national impact. Strong hybrid working arrangement Car allowance Bonus Competitive pension contributions 25 days holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 03, 2026
Full time
Your new company You'll be joining a leading UK construction solutions provider renowned for delivering high-profile projects across a variety of sectors. The organisation partners with government and key clients and has innovation, sustainability and digital capability at the core of its work. The Risk and Assurance function plays a central role in supporting safe, well-governed delivery and shaping strategic decision-making. Your new role As Group Risk Manager, you'll lead the development and maintenance of Group and Principal Risks, working closely with executive risk owners to define risks, assess controls and track mitigation. You'll produce clear, insightful reporting for senior committees and the board, manage risk management tools and support users across the business. You'll also maintain risk policies and templates, conduct horizon scanning and provide assurance on bids and contracts.Key responsibilities include: Facilitating Group, Principal and function-owned risk management and reporting Producing high quality risk reports for senior governance forums Managing the annual deep-dive programme and supporting risk owners Identifying emerging risks through structured horizon scanning Administering risk systems, user access, licensing and supplier relationships Maintaining risk policies, processes and templates Providing risk assurance and practical feedback on bids and contracts Overseeing key controls and evaluating their effectiveness What you'll need to succeed You'll have strong experience supporting senior leaders in risk management, with excellent communication and facilitation skills. You'll be confident in structuring risks, assessing controls and applying recognised techniques.Experience implementing enterprise risk frameworks is essential.Project management skills, QRA experience and relevant qualifications are desirable. What you'll get in return You'll join a collaborative, high-performing team with visibility at the highest levels of the organisation. You'll influence strategic decision-making, shape risk practices and contribute to work that has national impact. Strong hybrid working arrangement Car allowance Bonus Competitive pension contributions 25 days holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In house experience advising a high growth company, preferably with direct experience supporting the Marketing function. Office assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Legal Job type Full time Apply for this role
Mar 03, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In house experience advising a high growth company, preferably with direct experience supporting the Marketing function. Office assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ, or London Team Legal Job type Full time Apply for this role
Who we are We're the people behind global loyalty currency, Avios, and home to two ambitious, growing businesses across Loyalty and Holidays. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity As the Head of Architecture, you will have the opportunity to shape the technology strategy that powers the next stage of our growth. You will define and lead the strategic architecture for our Loyalty, Holidays and Retail businesses, ensuring alignment with the objectives of those businesses, the strategic roadmaps of the broader IAG operating companies, and our technology vision. Your leadership will be instrumental in ensuring we pursue the right technology direction for our business and gaining the support of our c-suite to unlock the necessary investment. This role is based out of our London office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spend at least two days per week in the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list. What you'll get up to As the Head of Architecture, you will play a central role in shaping the next phase of our technology strategy and supporting the wider business vision. You will define and lead the strategic technology roadmaps across our Loyalty, Holidays, and Retail businesses, ensuring they are aligned with our long-term objectives. This includes establishing and maintaining architectural principles, reference architectures, and decision-making frameworks that support robust and future ready technology choices. As both an internal leader and external representative, you will promote IAGL's architectural vision across industry forums, building the organisation's reputation and influence. You will work closely with product, engineering, and business teams to ensure technology decisions are in step with strategic goals, while also collaborating with IAG OpCo architecture teams to align on key initiatives and shared roadmaps. Externally, you'll develop strategic partnerships with software vendors, industry bodies, and research organisations to ensure our architecture remains at the forefront of industry best practice. Your ability to create clear, compelling architectural roadmaps-and gain C suite alignment around them-will be key to unlocking investment and delivering long term business value. Through strong cross functional collaboration and leadership, you will help drive efficiency, innovation, and strategic impact across the organisation. What we need from you We are aiming high, and we accept that it is unlikely that any one person will meet every aspect of the brief. Who you are is equally as important as what you have done or where you have worked. So even if you don't tick every box, or your experience is from a unique or varied background, we'd still love to hear from you! An experienced technology leader with a passion for technology, and driving value from its use A proven track record of leading an Architecture function, in a multi business group or complex enterprise environment, ideally through a period of transformation or significant growth. Experience of leading an Architecture function in an environment where high rates of change are the norm, and where change is managed by autonomous teams operating a DevSecOps model. Results driven, unafraid to challenge the status quo and able to hold people accountable for delivering their commitments. Experience in implementing and iterating comprehensive strategies that align with business goals and empower us to make data driven decisions. Able define and clearly articulate the team's mission and promote strong agile ways of working. Ability to gain trust, influence, and steer a wide range of stakeholders, including our c suite to gain buy in for strategic roadmaps Highly resilient character, able to demonstrate drive and ambition to reach the required goals. Naturally able to move at a fast pace, but with the empathy and storytelling ability to take others on a journey with you. An understanding of the loyalty, travel, or aviation sector is advantageous but not critical. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.
Mar 03, 2026
Full time
Who we are We're the people behind global loyalty currency, Avios, and home to two ambitious, growing businesses across Loyalty and Holidays. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity As the Head of Architecture, you will have the opportunity to shape the technology strategy that powers the next stage of our growth. You will define and lead the strategic architecture for our Loyalty, Holidays and Retail businesses, ensuring alignment with the objectives of those businesses, the strategic roadmaps of the broader IAG operating companies, and our technology vision. Your leadership will be instrumental in ensuring we pursue the right technology direction for our business and gaining the support of our c-suite to unlock the necessary investment. This role is based out of our London office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spend at least two days per week in the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list. What you'll get up to As the Head of Architecture, you will play a central role in shaping the next phase of our technology strategy and supporting the wider business vision. You will define and lead the strategic technology roadmaps across our Loyalty, Holidays, and Retail businesses, ensuring they are aligned with our long-term objectives. This includes establishing and maintaining architectural principles, reference architectures, and decision-making frameworks that support robust and future ready technology choices. As both an internal leader and external representative, you will promote IAGL's architectural vision across industry forums, building the organisation's reputation and influence. You will work closely with product, engineering, and business teams to ensure technology decisions are in step with strategic goals, while also collaborating with IAG OpCo architecture teams to align on key initiatives and shared roadmaps. Externally, you'll develop strategic partnerships with software vendors, industry bodies, and research organisations to ensure our architecture remains at the forefront of industry best practice. Your ability to create clear, compelling architectural roadmaps-and gain C suite alignment around them-will be key to unlocking investment and delivering long term business value. Through strong cross functional collaboration and leadership, you will help drive efficiency, innovation, and strategic impact across the organisation. What we need from you We are aiming high, and we accept that it is unlikely that any one person will meet every aspect of the brief. Who you are is equally as important as what you have done or where you have worked. So even if you don't tick every box, or your experience is from a unique or varied background, we'd still love to hear from you! An experienced technology leader with a passion for technology, and driving value from its use A proven track record of leading an Architecture function, in a multi business group or complex enterprise environment, ideally through a period of transformation or significant growth. Experience of leading an Architecture function in an environment where high rates of change are the norm, and where change is managed by autonomous teams operating a DevSecOps model. Results driven, unafraid to challenge the status quo and able to hold people accountable for delivering their commitments. Experience in implementing and iterating comprehensive strategies that align with business goals and empower us to make data driven decisions. Able define and clearly articulate the team's mission and promote strong agile ways of working. Ability to gain trust, influence, and steer a wide range of stakeholders, including our c suite to gain buy in for strategic roadmaps Highly resilient character, able to demonstrate drive and ambition to reach the required goals. Naturally able to move at a fast pace, but with the empathy and storytelling ability to take others on a journey with you. An understanding of the loyalty, travel, or aviation sector is advantageous but not critical. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.
Home & Flexible Working Excellent Company Benefits About Our Client Willow Tree Housing Partnership is a forward thinking housing provider based in Somerset and Devon providing affordable housing for their local communities. This role is a key leadership position for the organisation and reports directly into the CEO. CEO, Donna Johnson says "As we enter a new phase of our evolution, our focus is clear, to deliver more and for the benefit of the people that we provide services to both now and in the future. Our vision remains to Deliver & Grow. Our priorities for the next three years will be centred around four key areas: People - this includes our current and future tenants, our colleagues and all of the partners we work with in collaboration as a smaller enterprise across the South West. Property - we will work to ensure we maintain and invest in the homes we own and manage, keeping them safe, and also working to improve their fabric to deliver more sustainable homes for the future. Place - we want people to enjoy where they live and for the new homes we build to be where people can access services and benefit from green spaces as much as possible. Planet - we aim to be an organisation that puts sustainability at the heart of what we do, whether that is in the building of new homes, retrofitting existing ones, or limiting our impact on the biodiversity that is so important in supporting the efforts being made to manage climate change". Job Description Head of Assets & Property Services for Willow Tree's Housing stock across Devon and Somerset, largely based from home. Line management of Property Services Manager and Safety Team Leader, with a wider team of surveyors and support staff within the structure. Lead on the implementation of the Asset Management Strategy, being accountable and responsible for establishing, implementing, reviewing and revising plans which translate strategy and priorities into delivery. Plan, procure, and deliver high-quality programs of planned works (cyclical and major repairs) within time, legal, and financial constraints, ensuring customer consultation. Oversee an effective responsive maintenance service that delivers customer focused outcomes, providing appropriate technical advice and support on repairs and maintenance to other teams. Oversee high-quality health and safety servicing works, such as fire systems, lift systems, legionella, asbestos management, electrical testing, and tree management. Maximising opportunities for meaningful engagement with tenants to enable and embed high quality and accountable housing asset services. To ensure an understanding of emerging themes and trends or changes to legislation or regulation within Housing. As a key member of the leadership team contribute to the delivery of the Corporate Strategy and the WTHP ethos of deliver and grow. The Successful Applicant Proven track record in a leadership role within the housing property sector Experience delivering planned works, cyclical maintenance, compliance and H&S servicing programs Thorough understanding of housing regulations Excellent commercial acumen and budget management Relevant construction qualification or professional memberships e.g. HND Construction, Building Surveyor Degree, RICS, CIH Level 4 What's on Offer £70,000 per annum salary £1,239 Essential car user allowance per annum plus mileage as per HMRC rates Flexible working and majority home based role Pension - WTHP match up to a maximum of 8.3% of contributions paid by employee 25 days A/L, rising up to 28 days, plus Bank holidays Additional day off for birthday Discretionary additional day off between Christmas and New Year Well being £100 fund paid to employee every financial year to spend on whatever enhances their wellbeing (receipt needed)
Mar 02, 2026
Full time
Home & Flexible Working Excellent Company Benefits About Our Client Willow Tree Housing Partnership is a forward thinking housing provider based in Somerset and Devon providing affordable housing for their local communities. This role is a key leadership position for the organisation and reports directly into the CEO. CEO, Donna Johnson says "As we enter a new phase of our evolution, our focus is clear, to deliver more and for the benefit of the people that we provide services to both now and in the future. Our vision remains to Deliver & Grow. Our priorities for the next three years will be centred around four key areas: People - this includes our current and future tenants, our colleagues and all of the partners we work with in collaboration as a smaller enterprise across the South West. Property - we will work to ensure we maintain and invest in the homes we own and manage, keeping them safe, and also working to improve their fabric to deliver more sustainable homes for the future. Place - we want people to enjoy where they live and for the new homes we build to be where people can access services and benefit from green spaces as much as possible. Planet - we aim to be an organisation that puts sustainability at the heart of what we do, whether that is in the building of new homes, retrofitting existing ones, or limiting our impact on the biodiversity that is so important in supporting the efforts being made to manage climate change". Job Description Head of Assets & Property Services for Willow Tree's Housing stock across Devon and Somerset, largely based from home. Line management of Property Services Manager and Safety Team Leader, with a wider team of surveyors and support staff within the structure. Lead on the implementation of the Asset Management Strategy, being accountable and responsible for establishing, implementing, reviewing and revising plans which translate strategy and priorities into delivery. Plan, procure, and deliver high-quality programs of planned works (cyclical and major repairs) within time, legal, and financial constraints, ensuring customer consultation. Oversee an effective responsive maintenance service that delivers customer focused outcomes, providing appropriate technical advice and support on repairs and maintenance to other teams. Oversee high-quality health and safety servicing works, such as fire systems, lift systems, legionella, asbestos management, electrical testing, and tree management. Maximising opportunities for meaningful engagement with tenants to enable and embed high quality and accountable housing asset services. To ensure an understanding of emerging themes and trends or changes to legislation or regulation within Housing. As a key member of the leadership team contribute to the delivery of the Corporate Strategy and the WTHP ethos of deliver and grow. The Successful Applicant Proven track record in a leadership role within the housing property sector Experience delivering planned works, cyclical maintenance, compliance and H&S servicing programs Thorough understanding of housing regulations Excellent commercial acumen and budget management Relevant construction qualification or professional memberships e.g. HND Construction, Building Surveyor Degree, RICS, CIH Level 4 What's on Offer £70,000 per annum salary £1,239 Essential car user allowance per annum plus mileage as per HMRC rates Flexible working and majority home based role Pension - WTHP match up to a maximum of 8.3% of contributions paid by employee 25 days A/L, rising up to 28 days, plus Bank holidays Additional day off for birthday Discretionary additional day off between Christmas and New Year Well being £100 fund paid to employee every financial year to spend on whatever enhances their wellbeing (receipt needed)
EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. Job Purpose The Director of Product Management - Advanced Energy Storage Solutions for Data Centers will lead the global product strategy, innovation roadmap, and market development efforts for EnerSys. This role defines the long-term vision and technology direction for advanced lithium and hybrid energy storage systems tailored for mission critical data center applications. The position ensures alignment with global sustainability trends, customer reliability needs, and EnerSys' strategic growth priorities. This position reports directly to the Vice President of Product Management and is based in Reading, Pennsylvania. Essential Duties and Responsibilities Develop and execute the global product strategy for advanced energy storage systems serving data center markets. Lead technology roadmaps for high reliability, modular, and scalable energy storage architectures that support mission critical uptime requirements. Partner with Engineering and R&D to define next generation battery platforms, energy management controls, and integration with UPS and distributed energy systems. Conduct deep market analysis across hyperscale, colocation, and enterprise data centers to identify emerging customer requirements and technology shifts. Collaborate with sales, operations, and marketing teams to develop go to market strategies, pricing models, and value propositions specific to data center applications. Build business cases for new product investments and technology partnerships to accelerate growth in the advanced energy storage segment. Represent EnerSys in key industry forums and engage directly with top tier customers to position EnerSys as a technology leader in data center power resilience. Qualifications Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field; MBA preferred. 12+ years in product management or product leadership within the energy storage, power conversion, or data center infrastructure sectors. Deep expertise in lithium ion systems, BMS, UPS integration, and thermal management solutions. Proven experience developing market driven product strategies for mission critical applications. Strong business acumen with demonstrated success leading cross functional global teams. Exceptional communication and executive stakeholder management skills. Performance Indicators Revenue and market share growth in data center energy storage segment. Successful launch of next generation lithium or hybrid storage systems. Increased penetration in hyperscale and colocation customer base. Product innovation ROI and time to market metrics. Customer satisfaction and alignment with ESG and sustainability goals. General Job Requirements This position will work in an office setting, expect minimal physical demands. Must be able and willing to work overtime. Must be able and willing to be on call. EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Mar 02, 2026
Full time
EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. Job Purpose The Director of Product Management - Advanced Energy Storage Solutions for Data Centers will lead the global product strategy, innovation roadmap, and market development efforts for EnerSys. This role defines the long-term vision and technology direction for advanced lithium and hybrid energy storage systems tailored for mission critical data center applications. The position ensures alignment with global sustainability trends, customer reliability needs, and EnerSys' strategic growth priorities. This position reports directly to the Vice President of Product Management and is based in Reading, Pennsylvania. Essential Duties and Responsibilities Develop and execute the global product strategy for advanced energy storage systems serving data center markets. Lead technology roadmaps for high reliability, modular, and scalable energy storage architectures that support mission critical uptime requirements. Partner with Engineering and R&D to define next generation battery platforms, energy management controls, and integration with UPS and distributed energy systems. Conduct deep market analysis across hyperscale, colocation, and enterprise data centers to identify emerging customer requirements and technology shifts. Collaborate with sales, operations, and marketing teams to develop go to market strategies, pricing models, and value propositions specific to data center applications. Build business cases for new product investments and technology partnerships to accelerate growth in the advanced energy storage segment. Represent EnerSys in key industry forums and engage directly with top tier customers to position EnerSys as a technology leader in data center power resilience. Qualifications Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field; MBA preferred. 12+ years in product management or product leadership within the energy storage, power conversion, or data center infrastructure sectors. Deep expertise in lithium ion systems, BMS, UPS integration, and thermal management solutions. Proven experience developing market driven product strategies for mission critical applications. Strong business acumen with demonstrated success leading cross functional global teams. Exceptional communication and executive stakeholder management skills. Performance Indicators Revenue and market share growth in data center energy storage segment. Successful launch of next generation lithium or hybrid storage systems. Increased penetration in hyperscale and colocation customer base. Product innovation ROI and time to market metrics. Customer satisfaction and alignment with ESG and sustainability goals. General Job Requirements This position will work in an office setting, expect minimal physical demands. Must be able and willing to work overtime. Must be able and willing to be on call. EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
CTI is seeking to appoint a Head of Operations (Payments) for a leading payment service provider. Essential: Recent experience within Banking or FinTech sectors 15+ years' experience in an operational leadership capacity within the highly regulated environments (Banking or FinTech) A solid history of successful project management, team scaling, and achieving exceptional outcomes in a fast-paced, hands-on setting In-depth knowledge of payment systems, card schemes, and settlement processes Proven ability to lead significant change initiatives, effectively managing transitions and aligning new processes with organisational objectives and team strengths Demonstrated expertise in process optimisation and the implementation of customer-focused strategies Strong analytical skills, capable of utilising data to inform decision-making and enhance process efficiencies Experience in overseeing budgets and personnel within an operations division, ensuring optimal resource utilisation Proficient in addressing and resolving complex payment-related challenges Comprehensive understanding of Compliance, AML, KYC regulations and procedures Exceptional communication and interpersonal abilities, facilitating engagement with stakeholders across all organisational levels Proven capacity to excel in a rapidly changing, dynamic work environment CTI is a banking and fintech talent acquiistion agency, matching quality candidates with fintech companies. We work with fintech startups and enterprises. Explore further client or internal jobs and updates at
Mar 02, 2026
Full time
CTI is seeking to appoint a Head of Operations (Payments) for a leading payment service provider. Essential: Recent experience within Banking or FinTech sectors 15+ years' experience in an operational leadership capacity within the highly regulated environments (Banking or FinTech) A solid history of successful project management, team scaling, and achieving exceptional outcomes in a fast-paced, hands-on setting In-depth knowledge of payment systems, card schemes, and settlement processes Proven ability to lead significant change initiatives, effectively managing transitions and aligning new processes with organisational objectives and team strengths Demonstrated expertise in process optimisation and the implementation of customer-focused strategies Strong analytical skills, capable of utilising data to inform decision-making and enhance process efficiencies Experience in overseeing budgets and personnel within an operations division, ensuring optimal resource utilisation Proficient in addressing and resolving complex payment-related challenges Comprehensive understanding of Compliance, AML, KYC regulations and procedures Exceptional communication and interpersonal abilities, facilitating engagement with stakeholders across all organisational levels Proven capacity to excel in a rapidly changing, dynamic work environment CTI is a banking and fintech talent acquiistion agency, matching quality candidates with fintech companies. We work with fintech startups and enterprises. Explore further client or internal jobs and updates at
Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Mar 02, 2026
Contractor
Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
The successful candidate will serve as an embedded Geopolitical Intelligence Analyst, supporting a global intelligence function at a major software company headquartered in the United States. They will be part of a dedicated team focused on geopolitical and strategic risks, while supporting the broader intelligence function with tactical/security intelligence on an ad hoc basis. Working as part of a small but mighty team, the analyst will provide insights to various enterprise stakeholders on global geopolitical and security issues relevant to the company, helping to optimise business strategy and minimise the impact of events on people, assets, information, and reputation. Key responsibilities include: Provide proactive, in-depth analysis of open-source intelligence to identify and assess potential threats and risks; map real-world events that could impact company personnel, operations, and business interests, including, but not limited to geopolitical developments, violent extremism and civil unrest. Coordinate and fulfil timely and relevant delivery of intelligence and due diligence assessments that influence decision making on strategy, security posture, policy, and public relations. Optimise company research, monitoring and enforcement tools, including AI and other innovative technologies. Brief stakeholders regularly and as needed on key news, trends, and content. Provide situational updates to senior management teams during incidents/crisis. Collaborate with global stakeholders to collect and prioritise internal requirements. Partner and effectively communicate with team members and other departments to produce insights, develop analytics-driven solutions, and support intelligence gathering and risk analysis. Develop and manage internal and external relationships to support risk monitoring and response across markets, by working closely with private sector, governmental, academia counterparts and networks. Graduate degree strongly preferred, undergraduate degree required. Two to five years of relevant experience in intelligence, risk analysis or a related field. Solid grounding in geopolitical issues, with deep understanding of global systems, conflicts, and pressing international security & macroeconomic topics. Knowledge and understanding of key security, political, regulatory, operational, integrity and social risk issues globally. Knowledge of analytic tradecraft, and excellent English-language oral and written communication and presentation skills, including attention to detail to deliver polished products. Knowledge of other languages and prior experience writing for business audiences will be an asset. Ability to find, evaluate, and succinctly summarise and critically assess large volumes of information, filtering out non-relevant details or topics. Multidisciplinary skills outside traditional intelligence work preferred, with special preference for branding & communications, visualization, graphic design, or video editing abilities. Excellent organisational skills. Ability to handle multiple priorities and tight deadlines while interacting with colleagues and stakeholders in sometimes challenging situations. Comfortable with teamwork and communication via distance/online collaboration. With a deeply collaborative mindset, able to work both independently and as part of a team as needed. A self-starter mindset, comfortable with stretching to tackle new projects with ambiguity, partially defined requirements, shifting priorities, and a demand for creative problem solving. Flexibility & a desire to be proactive at setting expectations, outlining project goals and managing time to meet these, and a willingness to lend a hand to team efforts as and when mutual support is needed. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
Mar 02, 2026
Full time
The successful candidate will serve as an embedded Geopolitical Intelligence Analyst, supporting a global intelligence function at a major software company headquartered in the United States. They will be part of a dedicated team focused on geopolitical and strategic risks, while supporting the broader intelligence function with tactical/security intelligence on an ad hoc basis. Working as part of a small but mighty team, the analyst will provide insights to various enterprise stakeholders on global geopolitical and security issues relevant to the company, helping to optimise business strategy and minimise the impact of events on people, assets, information, and reputation. Key responsibilities include: Provide proactive, in-depth analysis of open-source intelligence to identify and assess potential threats and risks; map real-world events that could impact company personnel, operations, and business interests, including, but not limited to geopolitical developments, violent extremism and civil unrest. Coordinate and fulfil timely and relevant delivery of intelligence and due diligence assessments that influence decision making on strategy, security posture, policy, and public relations. Optimise company research, monitoring and enforcement tools, including AI and other innovative technologies. Brief stakeholders regularly and as needed on key news, trends, and content. Provide situational updates to senior management teams during incidents/crisis. Collaborate with global stakeholders to collect and prioritise internal requirements. Partner and effectively communicate with team members and other departments to produce insights, develop analytics-driven solutions, and support intelligence gathering and risk analysis. Develop and manage internal and external relationships to support risk monitoring and response across markets, by working closely with private sector, governmental, academia counterparts and networks. Graduate degree strongly preferred, undergraduate degree required. Two to five years of relevant experience in intelligence, risk analysis or a related field. Solid grounding in geopolitical issues, with deep understanding of global systems, conflicts, and pressing international security & macroeconomic topics. Knowledge and understanding of key security, political, regulatory, operational, integrity and social risk issues globally. Knowledge of analytic tradecraft, and excellent English-language oral and written communication and presentation skills, including attention to detail to deliver polished products. Knowledge of other languages and prior experience writing for business audiences will be an asset. Ability to find, evaluate, and succinctly summarise and critically assess large volumes of information, filtering out non-relevant details or topics. Multidisciplinary skills outside traditional intelligence work preferred, with special preference for branding & communications, visualization, graphic design, or video editing abilities. Excellent organisational skills. Ability to handle multiple priorities and tight deadlines while interacting with colleagues and stakeholders in sometimes challenging situations. Comfortable with teamwork and communication via distance/online collaboration. With a deeply collaborative mindset, able to work both independently and as part of a team as needed. A self-starter mindset, comfortable with stretching to tackle new projects with ambiguity, partially defined requirements, shifting priorities, and a demand for creative problem solving. Flexibility & a desire to be proactive at setting expectations, outlining project goals and managing time to meet these, and a willingness to lend a hand to team efforts as and when mutual support is needed. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.