Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Mar 13, 2026
Full time
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Mar 13, 2026
Full time
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Mar 13, 2026
Full time
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC. At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement-where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations. About the role As a Customer Success Manager at Swimlane, you will own the post sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. You'll act as a trusted advisor to security leaders, using AI driven insights, CRM systems, and customer success platforms to proactively manage risk, deliver value, and scale impact. You will work cross functionally with Sales, Product, Support, and Operations, and serve as a key voice of the customer within the organization. This is a UK based or European country based position, and will be supporting our customers across EMEA. What you'll do Own customer health, satisfaction, and gross/net revenue retention targets Drive adoption and value realization using product usage data, health scores, and predictive risk signals Identify and mitigate churn risk through proactive, cross functional action plans Build strong relationships with executive sponsors and day to day users Lead strategic customer reviews using clear, data backed insights Partner with Sales on renewals, expansions, and growth opportunities Manage sales to delivery transitions and support new product rollouts Track and elevate priority support issues while managing customer expectations Maintain accurate customer data and success plans in CRM and Customer Success platforms Improve CS processes through automation and AI enabled workflows Qualifications Minimum Qualifications 5+ years in enterprise B2B software roles; 3+ years in Customer Success managing large customers Experience working with complex, technical products; cybersecurity experience preferred Proficiency with CRM platforms (Salesforce preferred) and Customer Success tools (e.g., Gainsight, Totango, Planhat) Comfort using product usage analytics, dashboards, and customer health metrics Strong analytical, communication, and executive facing skills Ability to thrive in a fast paced SaaS environment Bonus Qualifications Experience using AI copilots, automation, or predictive analytics in Customer Success Background in high growth SaaS or cybersecurity environments This is a remote role based in the UK or the broader Europe region; candidates must currently reside and be a resident of the United Kingdom or a European country to be considered for this position. The Perks of Being a Swimlaner Competitive Benefits & Compensation Stock Options Training & Professional Development Opportunities MacBook Pro Great Company Culture We value collaboration and innovation Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do: Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver. Be a happy innovator - The hard problems are the fun problems to solve, we're excited to take on difficult challenges and find creative solutions. Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other. Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality. Have honesty and integrity in 'all the things' - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible. What's the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative, and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries! To complete your application, please submit your resume to
Mar 13, 2026
Full time
Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC. At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement-where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations. About the role As a Customer Success Manager at Swimlane, you will own the post sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. You'll act as a trusted advisor to security leaders, using AI driven insights, CRM systems, and customer success platforms to proactively manage risk, deliver value, and scale impact. You will work cross functionally with Sales, Product, Support, and Operations, and serve as a key voice of the customer within the organization. This is a UK based or European country based position, and will be supporting our customers across EMEA. What you'll do Own customer health, satisfaction, and gross/net revenue retention targets Drive adoption and value realization using product usage data, health scores, and predictive risk signals Identify and mitigate churn risk through proactive, cross functional action plans Build strong relationships with executive sponsors and day to day users Lead strategic customer reviews using clear, data backed insights Partner with Sales on renewals, expansions, and growth opportunities Manage sales to delivery transitions and support new product rollouts Track and elevate priority support issues while managing customer expectations Maintain accurate customer data and success plans in CRM and Customer Success platforms Improve CS processes through automation and AI enabled workflows Qualifications Minimum Qualifications 5+ years in enterprise B2B software roles; 3+ years in Customer Success managing large customers Experience working with complex, technical products; cybersecurity experience preferred Proficiency with CRM platforms (Salesforce preferred) and Customer Success tools (e.g., Gainsight, Totango, Planhat) Comfort using product usage analytics, dashboards, and customer health metrics Strong analytical, communication, and executive facing skills Ability to thrive in a fast paced SaaS environment Bonus Qualifications Experience using AI copilots, automation, or predictive analytics in Customer Success Background in high growth SaaS or cybersecurity environments This is a remote role based in the UK or the broader Europe region; candidates must currently reside and be a resident of the United Kingdom or a European country to be considered for this position. The Perks of Being a Swimlaner Competitive Benefits & Compensation Stock Options Training & Professional Development Opportunities MacBook Pro Great Company Culture We value collaboration and innovation Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do: Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver. Be a happy innovator - The hard problems are the fun problems to solve, we're excited to take on difficult challenges and find creative solutions. Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other. Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality. Have honesty and integrity in 'all the things' - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible. What's the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative, and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries! To complete your application, please submit your resume to
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Mar 13, 2026
Full time
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Job Title: Senior Project Engineer - Learning From Experience Location: Plymouth, Devon Compensation: £45,692 + Benefits Role Type: Full time / Permanent Role ID: SF72212 Drive Improvement and innovation Across Major Defence Engineering Programmes At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Project Engineer at our Devonport Royal Dockyard site. The role As a Senior Project Engineer, you'll help shape the development of industry leading Learning From Experience (LFE) practices across some of the UK's most significant defence engineering and infrastructure projects. Working at the heart of the Naval Nuclear enterprise, you'll support critical submarine programmes by driving learning, continuous improvement and engineering excellence. Day to day, you'll have a varied role, with high visibility and exposure to stakeholders across engineering, project management, operations, assurance and safety. You'll play a pivotal part in strengthening organisational capability and ensuring that insights from past activities lead to better outcomes in the future. Investigate LFE cases raised by submarine projects and identify root causes. Facilitate and manage LFE workshops with multidisciplinary stakeholders. Capture, collate and produce detailed LFE reports for presentation to internal audiences. Identify and implement continuous improvement activities that enhance the LFE Management Process. Maintain LFE databases to ensure information is captured accurately and can be used to inform future decision making. This role is full time, 35 hours per week and is based on site at Devonport Royal Dockyard. Essential experience of the Senior Project Engineer Experience managing multiple workstreams within a project environment. Awareness of project delivery frameworks within engineering or infrastructure settings. Experience working within a project based organisation. Demonstrated ability to apply learning from past activities to future improvements. Knowledge of applications such as PEPS, MCWE and SAP - Desirable Qualifications for the Senior Project Engineer Association for Project Management Foundation (APMF). Project Planning and Control certification. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 23/03/2026
Mar 13, 2026
Full time
Job Title: Senior Project Engineer - Learning From Experience Location: Plymouth, Devon Compensation: £45,692 + Benefits Role Type: Full time / Permanent Role ID: SF72212 Drive Improvement and innovation Across Major Defence Engineering Programmes At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Project Engineer at our Devonport Royal Dockyard site. The role As a Senior Project Engineer, you'll help shape the development of industry leading Learning From Experience (LFE) practices across some of the UK's most significant defence engineering and infrastructure projects. Working at the heart of the Naval Nuclear enterprise, you'll support critical submarine programmes by driving learning, continuous improvement and engineering excellence. Day to day, you'll have a varied role, with high visibility and exposure to stakeholders across engineering, project management, operations, assurance and safety. You'll play a pivotal part in strengthening organisational capability and ensuring that insights from past activities lead to better outcomes in the future. Investigate LFE cases raised by submarine projects and identify root causes. Facilitate and manage LFE workshops with multidisciplinary stakeholders. Capture, collate and produce detailed LFE reports for presentation to internal audiences. Identify and implement continuous improvement activities that enhance the LFE Management Process. Maintain LFE databases to ensure information is captured accurately and can be used to inform future decision making. This role is full time, 35 hours per week and is based on site at Devonport Royal Dockyard. Essential experience of the Senior Project Engineer Experience managing multiple workstreams within a project environment. Awareness of project delivery frameworks within engineering or infrastructure settings. Experience working within a project based organisation. Demonstrated ability to apply learning from past activities to future improvements. Knowledge of applications such as PEPS, MCWE and SAP - Desirable Qualifications for the Senior Project Engineer Association for Project Management Foundation (APMF). Project Planning and Control certification. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 23/03/2026
A leading MedTech enterprise is seeking a Business Development Vice President to spearhead market expansion in the U.S. disposable endoscopy sector. This role involves directing the business development strategy, establishing strategic partnerships, and driving revenue growth. Ideal candidates will have 12-15+ years of commercial leadership in medical devices, preferably in endoscopy, and a Bachelor's degree, with an MBA being desirable. The position offers a competitive salary between $250,000 and $300,000 plus bonuses.
Mar 13, 2026
Full time
A leading MedTech enterprise is seeking a Business Development Vice President to spearhead market expansion in the U.S. disposable endoscopy sector. This role involves directing the business development strategy, establishing strategic partnerships, and driving revenue growth. Ideal candidates will have 12-15+ years of commercial leadership in medical devices, preferably in endoscopy, and a Bachelor's degree, with an MBA being desirable. The position offers a competitive salary between $250,000 and $300,000 plus bonuses.
Rapidly Growing International Consultancy Private Equity backed with ambitious growth plans Design, build and lead the global function My client is a rapidly growing, international delivery consultancy that recently secured a significant Investment. This investment marks a major inflection point, positioning my client for aggressive global expansion, and for targeted strategic acquisitions. As they expand their service lines, geographies, and operational capabilities, they are establishing an Internal Audit function to enhance governance, strengthen controls, and support value creation. This is a unique opportunity to build and shape a function from the ground up in a fast-paced, entrepreneurial environment. Role Overview The Head of Internal Audit will design, build, and lead the company's global Internal Audit function. This role is responsible for developing the audit strategy, delivering a risk-based audit plan, and providing independent assurance to the Audit Committee and senior leadership. The ideal candidate brings a blend of strategic thinking, hands-on execution, and the credibility to influence at the highest levels of a PE-backed organisation. Key Responsibilities Build the Internal Audit function, including strategy, methodology, governance, and reporting frameworks. Define the audit charter, operating model, and quality standards for a global environment. Develop a dynamic, risk-based annual audit plan aligned with business priorities and investor expectations. Lead and oversee operational, financial, compliance, and technology audits across all regions. Ensure high-quality, timely audit reporting with clear, commercially relevant recommendations and track remediation progress and provide ongoing assurance to the Audit Committee. Partner with Finance, Risk, Legal, Compliance, and Technology to strengthen the control environment. Provide insight on emerging risks, regulatory developments, and best-practice governance. Support the evolution of enterprise risk management and controls testing frameworks. Act as a trusted advisor to the Executive Leadership Team and Board-level committees. Build strong relationships across global business units to promote a culture of accountability and continuous improvement. Provide assurance over M&A activity, integration programs, and rapid-growth initiatives. Experience & Qualifications Proven experience leading an Internal Audit function in a global, complex organisation. Experience in a private equity backed business. Demonstrated ability to build or transform an audit function. International experience across multiple jurisdictions. Strong understanding of internal controls, risk management, and regulatory frameworks. Exceptional communication and influencing skills, including Board-level engagement. Relevant professional qualification (e.g., CIA, ACA, ACCA, CPA, CISA). Personal Attributes Strategic thinker with strong commercial acumen. High integrity, sound judgement, and a balanced approach to risk. Comfortable operating in ambiguity and building structure from scratch. Hands-on, pragmatic, and able to scale processes as the business grows. Strong leadership presence with the ability to influence and challenge constructively. What's on Offer Opportunity to build a global Internal Audit function from inception. High visibility with senior leadership and private-equity investors. A dynamic, entrepreneurial environment with significant scope for impact. Competitive compensation aligned with PE-backed growth expectation Hybrid working with central London offices
Mar 13, 2026
Full time
Rapidly Growing International Consultancy Private Equity backed with ambitious growth plans Design, build and lead the global function My client is a rapidly growing, international delivery consultancy that recently secured a significant Investment. This investment marks a major inflection point, positioning my client for aggressive global expansion, and for targeted strategic acquisitions. As they expand their service lines, geographies, and operational capabilities, they are establishing an Internal Audit function to enhance governance, strengthen controls, and support value creation. This is a unique opportunity to build and shape a function from the ground up in a fast-paced, entrepreneurial environment. Role Overview The Head of Internal Audit will design, build, and lead the company's global Internal Audit function. This role is responsible for developing the audit strategy, delivering a risk-based audit plan, and providing independent assurance to the Audit Committee and senior leadership. The ideal candidate brings a blend of strategic thinking, hands-on execution, and the credibility to influence at the highest levels of a PE-backed organisation. Key Responsibilities Build the Internal Audit function, including strategy, methodology, governance, and reporting frameworks. Define the audit charter, operating model, and quality standards for a global environment. Develop a dynamic, risk-based annual audit plan aligned with business priorities and investor expectations. Lead and oversee operational, financial, compliance, and technology audits across all regions. Ensure high-quality, timely audit reporting with clear, commercially relevant recommendations and track remediation progress and provide ongoing assurance to the Audit Committee. Partner with Finance, Risk, Legal, Compliance, and Technology to strengthen the control environment. Provide insight on emerging risks, regulatory developments, and best-practice governance. Support the evolution of enterprise risk management and controls testing frameworks. Act as a trusted advisor to the Executive Leadership Team and Board-level committees. Build strong relationships across global business units to promote a culture of accountability and continuous improvement. Provide assurance over M&A activity, integration programs, and rapid-growth initiatives. Experience & Qualifications Proven experience leading an Internal Audit function in a global, complex organisation. Experience in a private equity backed business. Demonstrated ability to build or transform an audit function. International experience across multiple jurisdictions. Strong understanding of internal controls, risk management, and regulatory frameworks. Exceptional communication and influencing skills, including Board-level engagement. Relevant professional qualification (e.g., CIA, ACA, ACCA, CPA, CISA). Personal Attributes Strategic thinker with strong commercial acumen. High integrity, sound judgement, and a balanced approach to risk. Comfortable operating in ambiguity and building structure from scratch. Hands-on, pragmatic, and able to scale processes as the business grows. Strong leadership presence with the ability to influence and challenge constructively. What's on Offer Opportunity to build a global Internal Audit function from inception. High visibility with senior leadership and private-equity investors. A dynamic, entrepreneurial environment with significant scope for impact. Competitive compensation aligned with PE-backed growth expectation Hybrid working with central London offices
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Mar 12, 2026
Full time
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Mar 12, 2026
Full time
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Mar 12, 2026
Full time
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Mar 12, 2026
Full time
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Mar 12, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
The role: We are looking for a Infrastructure Product Engineering Manager to join our IT department. At Simmons & Simmons LLP, our staff and our clients are at the forefront of everything we do. Our Digital transformation programme is key to ensuring that exceptional client service continues to be at the core of our proposition into the future. To support this strategic initiative we are looking for a talented and experienced Infrastructure Engineering Manager to lead the strategy and execution for Infrastructure Platforms across the firm. This role will report to the Head of Infrastructure who is globally accountable for the delivery of Infrastructure, IT Operations and Support services across the firm. You will focus on the design and build of core infrastructure platform services, drive innovation and automation, and will coach an engineering chapter in delivering a secure, scalable infrastructure foundation that supports the development of technology solutions. The successful candidate will act as the Product Owner for the delivery of infrastructure into our technology solutions teams , engaging with stakeholders to understand requirements, creating and delivering a roadmap that enables the rapid development of solutions. You will lead a chapter of Infrastructure DevOps and Cloud Engineers working across multiple delivery squads, with a strong emphasis on Azure Cloud Infrastructure, DevOps practices and modern engineering principles. What will you do: Product Owner for our Cloud infrastructure, delivering a stable, secure, well architected infrastructure platform to support the demands of the product delivery teams. Lead, mentor and develop a high-performing infrastructure product engineering chapter, building technical capability based on Infrastructure as code, software engineering practices and a culture of collaboration and continuous improvement. Support transformation programmes by enabling secure, scalable, and well-instrumented infrastructure foundations. Lead the design and build of infrastructure platform services. Work with our Infrastructure architects to develop the solution designs and optimization for our Azure based infrastructure. Drive automation across infrastructure provisioning, configuration, and deployment using modern tooling and software development techniques. Continually improve our Infrastructure as Code (IaC) and tooling. Drive CI/CD pipeline automation and deployment tools and strategies. Ensure infrastructure services meet performance, availability, and security standards. Champion engineering best practices and guide solutions teams on platform observability, data protection, and incident response. Implement robust identity and access management (IAM) and data protection measures. Ensure compliance with regulatory standards and internal security policies. Optimise infrastructure services for cost and resilience. Foster strong collaboration across Product engineering squads, architecture, and operations to ensure cohesive delivery. Partner with Product Managers, Architects, and other Engineering Managers to deliver high-quality solutions across the whole portfolio. Communicate technical concepts effectively to non-technical interested parties. What we are looking for: Bachelor s degree or equivalent. Product management mindset - Experience of Software engineering product management would be advantageous. Excellent leadership skills, proven experience of infrastructure engineering management or technical leadership in an enterprise environment. Deep experience with cloud platforms and cloud-native infrastructure services (Ideally Azure with others advantageous). Expert in infrastructure automation coding and tooling (e.g. Terraform/Bicep), pipelines and CI/CD integration. Understanding of containerisation and orchestration. Understanding of infrastructure security protocols and vulnerability management. Experienced in Observability, monitoring and log analytic tools and platforms. Well versed in working in Scrum teams, adept at refinement, estimation, velocity, retrospection and other scrum techniques. An energetic and proactive approach, identifying and implementing opportunities. Collaborative team player with excellent communication, networking, relationship building and business partnering skills. Culturally adaptive with experience of working within a global organisation. Comfortable in dealing with ambiguity. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. . click apply for full job details
Mar 12, 2026
Full time
The role: We are looking for a Infrastructure Product Engineering Manager to join our IT department. At Simmons & Simmons LLP, our staff and our clients are at the forefront of everything we do. Our Digital transformation programme is key to ensuring that exceptional client service continues to be at the core of our proposition into the future. To support this strategic initiative we are looking for a talented and experienced Infrastructure Engineering Manager to lead the strategy and execution for Infrastructure Platforms across the firm. This role will report to the Head of Infrastructure who is globally accountable for the delivery of Infrastructure, IT Operations and Support services across the firm. You will focus on the design and build of core infrastructure platform services, drive innovation and automation, and will coach an engineering chapter in delivering a secure, scalable infrastructure foundation that supports the development of technology solutions. The successful candidate will act as the Product Owner for the delivery of infrastructure into our technology solutions teams , engaging with stakeholders to understand requirements, creating and delivering a roadmap that enables the rapid development of solutions. You will lead a chapter of Infrastructure DevOps and Cloud Engineers working across multiple delivery squads, with a strong emphasis on Azure Cloud Infrastructure, DevOps practices and modern engineering principles. What will you do: Product Owner for our Cloud infrastructure, delivering a stable, secure, well architected infrastructure platform to support the demands of the product delivery teams. Lead, mentor and develop a high-performing infrastructure product engineering chapter, building technical capability based on Infrastructure as code, software engineering practices and a culture of collaboration and continuous improvement. Support transformation programmes by enabling secure, scalable, and well-instrumented infrastructure foundations. Lead the design and build of infrastructure platform services. Work with our Infrastructure architects to develop the solution designs and optimization for our Azure based infrastructure. Drive automation across infrastructure provisioning, configuration, and deployment using modern tooling and software development techniques. Continually improve our Infrastructure as Code (IaC) and tooling. Drive CI/CD pipeline automation and deployment tools and strategies. Ensure infrastructure services meet performance, availability, and security standards. Champion engineering best practices and guide solutions teams on platform observability, data protection, and incident response. Implement robust identity and access management (IAM) and data protection measures. Ensure compliance with regulatory standards and internal security policies. Optimise infrastructure services for cost and resilience. Foster strong collaboration across Product engineering squads, architecture, and operations to ensure cohesive delivery. Partner with Product Managers, Architects, and other Engineering Managers to deliver high-quality solutions across the whole portfolio. Communicate technical concepts effectively to non-technical interested parties. What we are looking for: Bachelor s degree or equivalent. Product management mindset - Experience of Software engineering product management would be advantageous. Excellent leadership skills, proven experience of infrastructure engineering management or technical leadership in an enterprise environment. Deep experience with cloud platforms and cloud-native infrastructure services (Ideally Azure with others advantageous). Expert in infrastructure automation coding and tooling (e.g. Terraform/Bicep), pipelines and CI/CD integration. Understanding of containerisation and orchestration. Understanding of infrastructure security protocols and vulnerability management. Experienced in Observability, monitoring and log analytic tools and platforms. Well versed in working in Scrum teams, adept at refinement, estimation, velocity, retrospection and other scrum techniques. An energetic and proactive approach, identifying and implementing opportunities. Collaborative team player with excellent communication, networking, relationship building and business partnering skills. Culturally adaptive with experience of working within a global organisation. Comfortable in dealing with ambiguity. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. . click apply for full job details
Overview Head of AI Customer Value & Adoption Role Summary Aptean is seeking a high-impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean's AI capabilities across the international region. This role will drive customer awareness, sales readiness, and adoption outcomes, ensuring our AI value proposition is clearly articulated, confidently positioned, and consistently demonstrated across the customer lifecycle. Working closely with Sales Leadership, Product Management, Marketing, and Customer Success, this role will be responsible for enabling field teams with compelling messaging, assets, and customer-facing programs that convert curiosity into pipeline, and pipeline into adoption and expansion. Key Responsibilities 1) AI Go-To-Market Enablement (Sales Readiness) Equip sales teams with clear, repeatable messaging for Aptean AI capabilities (GenAI, assistants, automation, predictive insights) Create and maintain enablement content: pitch decks, talk tracks, discovery guides, demo scripts, objection handling, competitive positioning Run regular enablement sessions for Account Managers, pre-sales, and leadership 2) Customer Awareness & Value Storytelling Lead customer-facing awareness programs: webinars, roadshows, executive briefings, "AI in Action" sessions Translate AI capabilities into industry-specific business outcomes and measurable value Develop use-case libraries and customer success stories aligned to International priorities 3) Adoption & Expansion Acceleration Partner with Customer Success and Professional Services to drive AI adoption programs post-sale Identify adoption blockers and coordinate internal actions to remove friction Support renewal and expansion motions by showcasing AI value delivered 4) Cross-Functional Execution & Feedback Loop Act as the "voice of the customer" back into Product teams to influence roadmap priorities and packaging Align with Marketing on campaigns that build awareness and generate demand Partner with pre-sales/solution consulting to ensure AI demos reflect real customer value and use cases 5) Executive Engagement & Internal Leadership Support strategic opportunities with executive-ready materials and customer presentations Provide regular reporting on adoption progress, market feedback, and field effectiveness Be a visible AI champion across the International organization Success Measures (KPIs) Increased AI-influenced Add-on pipeline and opportunity conversion rates Increased AI-influenced X-Sell pipeline and opportunity conversion rates Increased AI-influenced AIaaS pipeline and opportunity conversion rates Increased SaaS conversion pipeline and opportunity conversion rates Improved sales confidence and consistency in AI messaging (enablement completion + feedback scores) Higher AI feature adoption across existing customer base Increased AI-related upsell/cross-sell revenue contribution Growth in customer awareness engagement (webinars, workshops, briefings attended) Stronger customer proof points and references Candidate Profile (What "Good" Looks Like) Strong background in B2B SaaS / enterprise software enablement, product marketing, or GTM adoption Comfortable presenting to customers, executives, and internal sales teams Able to translate technical concepts into clear commercial outcomes Experience building repeatable programs (not one-off activity) Highly collaborative, energetic, and execution-focused Key Skills & Experience AI/automation familiarity (GenAI positioning, AI assistants, analytics, workflow automation) Strong storytelling, enablement, and customer engagement skills Sales process understanding (discovery value case demo close adoption) Strong stakeholder management across Sales, Product, Marketing, CS International / multi-region experience preferred Reporting Line & Stakeholders Reports to: VP Sales (International) Key partners: Product, Marketing, Solution Consulting, Customer Success, Professional Services, RevOps If you're passionate about sales, thrive in a fast-paced environment, and are excited about the opportunity to drive growth within the SaaS software sector, we want to hear from you! Apply now to join our team at Aptean. Aptean is committed to fostering a corporate culture where diversity, equity, and inclusion are central. "At Aptean, the diversity of our employees is our greatest strength. By embracing and understanding our differences, we maximize the success of our customers, our teams, and our company." - TVN Reddy
Mar 12, 2026
Full time
Overview Head of AI Customer Value & Adoption Role Summary Aptean is seeking a high-impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean's AI capabilities across the international region. This role will drive customer awareness, sales readiness, and adoption outcomes, ensuring our AI value proposition is clearly articulated, confidently positioned, and consistently demonstrated across the customer lifecycle. Working closely with Sales Leadership, Product Management, Marketing, and Customer Success, this role will be responsible for enabling field teams with compelling messaging, assets, and customer-facing programs that convert curiosity into pipeline, and pipeline into adoption and expansion. Key Responsibilities 1) AI Go-To-Market Enablement (Sales Readiness) Equip sales teams with clear, repeatable messaging for Aptean AI capabilities (GenAI, assistants, automation, predictive insights) Create and maintain enablement content: pitch decks, talk tracks, discovery guides, demo scripts, objection handling, competitive positioning Run regular enablement sessions for Account Managers, pre-sales, and leadership 2) Customer Awareness & Value Storytelling Lead customer-facing awareness programs: webinars, roadshows, executive briefings, "AI in Action" sessions Translate AI capabilities into industry-specific business outcomes and measurable value Develop use-case libraries and customer success stories aligned to International priorities 3) Adoption & Expansion Acceleration Partner with Customer Success and Professional Services to drive AI adoption programs post-sale Identify adoption blockers and coordinate internal actions to remove friction Support renewal and expansion motions by showcasing AI value delivered 4) Cross-Functional Execution & Feedback Loop Act as the "voice of the customer" back into Product teams to influence roadmap priorities and packaging Align with Marketing on campaigns that build awareness and generate demand Partner with pre-sales/solution consulting to ensure AI demos reflect real customer value and use cases 5) Executive Engagement & Internal Leadership Support strategic opportunities with executive-ready materials and customer presentations Provide regular reporting on adoption progress, market feedback, and field effectiveness Be a visible AI champion across the International organization Success Measures (KPIs) Increased AI-influenced Add-on pipeline and opportunity conversion rates Increased AI-influenced X-Sell pipeline and opportunity conversion rates Increased AI-influenced AIaaS pipeline and opportunity conversion rates Increased SaaS conversion pipeline and opportunity conversion rates Improved sales confidence and consistency in AI messaging (enablement completion + feedback scores) Higher AI feature adoption across existing customer base Increased AI-related upsell/cross-sell revenue contribution Growth in customer awareness engagement (webinars, workshops, briefings attended) Stronger customer proof points and references Candidate Profile (What "Good" Looks Like) Strong background in B2B SaaS / enterprise software enablement, product marketing, or GTM adoption Comfortable presenting to customers, executives, and internal sales teams Able to translate technical concepts into clear commercial outcomes Experience building repeatable programs (not one-off activity) Highly collaborative, energetic, and execution-focused Key Skills & Experience AI/automation familiarity (GenAI positioning, AI assistants, analytics, workflow automation) Strong storytelling, enablement, and customer engagement skills Sales process understanding (discovery value case demo close adoption) Strong stakeholder management across Sales, Product, Marketing, CS International / multi-region experience preferred Reporting Line & Stakeholders Reports to: VP Sales (International) Key partners: Product, Marketing, Solution Consulting, Customer Success, Professional Services, RevOps If you're passionate about sales, thrive in a fast-paced environment, and are excited about the opportunity to drive growth within the SaaS software sector, we want to hear from you! Apply now to join our team at Aptean. Aptean is committed to fostering a corporate culture where diversity, equity, and inclusion are central. "At Aptean, the diversity of our employees is our greatest strength. By embracing and understanding our differences, we maximize the success of our customers, our teams, and our company." - TVN Reddy
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Mar 12, 2026
Full time
Outside Sales Product Specialist - Data Management, London At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. We are seeking senior sales candidates with a strong track record selling data management, analytics, MLOps, or AI platforms into large enterprise customers. This role is responsible for new customer acquisition, account expansion, and strategic account growth by positioning modern data platforms as the foundation for enterprise analytics and AI initiatives. Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team in the UK, based London What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Manage relationships with senior level technical personnel and decision makers •Demonstrate the value of a product and/or service technology to advance customer business objectives •Provide insight and thought leadership to customers concerning applicability of highly complex products and services •Act as a technical resource for the sales organization to help meet and exceed their objectives Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Core Skills & Key Responsibilities Bring 5+ years of enterprise sales experience in data management and analytics, ideally with vendors such as Databricks, Snowflake, Denodo, Informatica, Teradata, ScaleAI or similar. Develop and execute account strategies aligned to customer data, analytics, and AI transformation initiatives that are focused on Dell's AI Data Platform Data Engines. Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI. Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform. Position competitively and win against incumbent and next-generation data platform providers. Demonstrate a strong understanding of modern data architectures (data warehouses, data lakes, lakehouse models, and vector databases for AI/RAG) at a business and value level. Articulate how Dell products enable AI applications through retrieval-augmented generation (RAG) and unstructured data processing for use cases like intelligent search, document analysis, and conversational AI. Position the platform's capabilities for handling unstructured data (documents, images, logs) alongside structured data for comprehensive AI solutions Show familiarity with data engineering, analytics, BI, and data science workflows sufficient to sell AI based outcomes and guide customer conversations. Connect data and AI initiatives to executive priorities such as AI adoption, cost optimization, revenue growth, and operational efficiency. Desirable Requirements •8 to 12 years of related experience in a relationship selling role •Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285937
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Mar 12, 2026
Full time
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Job Title: Head of Planning Location: East Midlands Salary: Competitive + bonus + benefits Overview A growing national technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The position plays a critical role in coordinating the service flow between Sales, Operations and Finance to ensure predictable delivery, operational efficiency and strong revenue conversion. Key Responsibilities Lead and develop the national planning and operational coordination function Manage and support planning, scheduling and resource coordination teams Establish clear accountability, escalation and decision making frameworks Own the full planning lifecycle from order handover through to completion of work Ensure efficient scheduling and utilisation of operational resources Maintain visibility of workload, capacity and operational constraints across multiple locations Balance customer responsiveness with structured operational planning Lead the implementation and optimisation of a central planning system Define planning processes, data standards and governance frameworks Drive adoption and continuous improvement of planning systems and operational processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and scope confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and clean operational handovers Monitor planning KPIs including utilisation, backlog and aged work in progress Improve operational efficiency, service throughput and revenue per head Act as the key operational interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven leadership experience managing planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with the ability to manage complex operational workflows Commercial awareness and understanding of operational drivers of revenue and cash flow Confident using operational data, dashboards and KPIs to drive decision making Experience implementing or improving planning or enterprise operational systems is desirable Background within infrastructure, construction, testing, engineering services or similar sectors would be advantageous
Mar 12, 2026
Full time
Job Title: Head of Planning Location: East Midlands Salary: Competitive + bonus + benefits Overview A growing national technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The position plays a critical role in coordinating the service flow between Sales, Operations and Finance to ensure predictable delivery, operational efficiency and strong revenue conversion. Key Responsibilities Lead and develop the national planning and operational coordination function Manage and support planning, scheduling and resource coordination teams Establish clear accountability, escalation and decision making frameworks Own the full planning lifecycle from order handover through to completion of work Ensure efficient scheduling and utilisation of operational resources Maintain visibility of workload, capacity and operational constraints across multiple locations Balance customer responsiveness with structured operational planning Lead the implementation and optimisation of a central planning system Define planning processes, data standards and governance frameworks Drive adoption and continuous improvement of planning systems and operational processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and scope confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and clean operational handovers Monitor planning KPIs including utilisation, backlog and aged work in progress Improve operational efficiency, service throughput and revenue per head Act as the key operational interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven leadership experience managing planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with the ability to manage complex operational workflows Commercial awareness and understanding of operational drivers of revenue and cash flow Confident using operational data, dashboards and KPIs to drive decision making Experience implementing or improving planning or enterprise operational systems is desirable Background within infrastructure, construction, testing, engineering services or similar sectors would be advantageous
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role If you've worked hands on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. You might already be in Customer Success, Technical Account Management, or a similar role. What matters most is proven experience with enterprise scale environments and a real passion for making monitoring and observability tools deliver impact. At ITRS, Customer Success is about being a trusted partner. Our customers expect more than theory; they want people who have been hands on, know the challenges first hand, and can help them turn technology into outcomes. As a Customer Success Manager, you will: Build relationships with customers as their advocate and trusted advisor Translate customer goals into adoption and value strategies using ITRS products Monitor and analyse customer health, usage, and adoption to design proactive interventions Identify risks to retention and act early to prevent them Lead workshops and business reviews to uncover needs, track progress, and align on outcomes Capture and share customer feedback to influence product direction Partner with internal teams (Support, Professional Services, Product, Account Management) to deliver customer outcomes Document engagements and maintain visibility of activity, outcomes and risks Contribute to the refinement of Customer Success practices as our function grows Proven experience in Customer Success or Technical Account Management role is essential Proven hands on exposure to Monitoring and Observability platforms (experience of ITRS solutions is ideal) A strong understanding of enterprise scale environments (financial services experience in particular) Shows strong technical curiosity and strategic judgement around Public Cloud and AI, able to shape direction, not just react to it Ability to connect technical solutions to business outcomes and value Comfortable leading training, workshops, and enablement sessions Analytical mindset with experience interpreting usage and health metrics Excellent communication skills, able to engage at all levels from engineers to executives Organised, proactive, and collaborative, with the confidence to operate independently Health insurance cover for you and your dependents Dental Cover for you and your dependants Employer Pension scheme Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Mar 12, 2026
Full time
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role If you've worked hands on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. You might already be in Customer Success, Technical Account Management, or a similar role. What matters most is proven experience with enterprise scale environments and a real passion for making monitoring and observability tools deliver impact. At ITRS, Customer Success is about being a trusted partner. Our customers expect more than theory; they want people who have been hands on, know the challenges first hand, and can help them turn technology into outcomes. As a Customer Success Manager, you will: Build relationships with customers as their advocate and trusted advisor Translate customer goals into adoption and value strategies using ITRS products Monitor and analyse customer health, usage, and adoption to design proactive interventions Identify risks to retention and act early to prevent them Lead workshops and business reviews to uncover needs, track progress, and align on outcomes Capture and share customer feedback to influence product direction Partner with internal teams (Support, Professional Services, Product, Account Management) to deliver customer outcomes Document engagements and maintain visibility of activity, outcomes and risks Contribute to the refinement of Customer Success practices as our function grows Proven experience in Customer Success or Technical Account Management role is essential Proven hands on exposure to Monitoring and Observability platforms (experience of ITRS solutions is ideal) A strong understanding of enterprise scale environments (financial services experience in particular) Shows strong technical curiosity and strategic judgement around Public Cloud and AI, able to shape direction, not just react to it Ability to connect technical solutions to business outcomes and value Comfortable leading training, workshops, and enablement sessions Analytical mindset with experience interpreting usage and health metrics Excellent communication skills, able to engage at all levels from engineers to executives Organised, proactive, and collaborative, with the confidence to operate independently Health insurance cover for you and your dependents Dental Cover for you and your dependants Employer Pension scheme Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
JPMorgan Workplace Solutions is a leading cloud-based provider of share plan management software. With an expansive client base of over 600 corporate clients, ranging from early-stage start-ups to mature multinational public corporations, the firm manages nearly $200 billion in assets under administration across 650,000 corporate employee participants. Workplace Solutions operates with an experienced team of more than 600 employees headquartered in Cork, Ireland, and 16 further locations across Europe, the Middle East & Africa, North America, and Asia Pacific. Role Details The Wealth Management Solutions business seeks to hire an experienced Managing Director to focus on international stock plan management, with opportunities to expand scope over time: Develop International Strategy:Formulate and implement a comprehensive strategy for international stock plan offerings and go-to-market initiatives. Promote Global Mission:Advocate for the Workplace Solutions mission both internally and externally, emphasizing international stock plan capabilities. Enhance Customer Experience:Ensure exceptional customer experience is prioritized across all lines of business, with a focus on international clients. Talent Management:Attract and retain key talent with expertise in international stock plans across the organization. Financial Oversight:Manage P&Ls, annual budgeting processes, and resource allocation with a focus on international operations. Competitive Analysis:Continuously evaluate the global competitive landscape to identify near and long-term needs, including potential differentiators in international markets. Prioritize Initiatives:Set priorities for initiatives and product development, particularly in international stock plan offerings. Industry Relationships:Develop strong relationships with industry influencers and international partners. Internal Collaboration:Build strong relationships with leadership teams across JPM, including ECM, Tech, and Operations, with a focus on international integration. Sales Support:Support sales efforts for key international prospects and franchise-level relationships. Job Responsibilities Corporate Sales / Business Development Drive corporate sales and B2B2C client relationships for international stock plans, particularly in regions where Global Shares seeks to expand. Develop a team of dedicated international workplace sales specialists. Cross-train sales teams on international stock plan offerings. Identify cross-selling opportunities in international markets. Engage with key stakeholders for cross-LOB corporate referrals partnerships Regional Delivery of Stock Plan Services:Ensure 'end-to-end' delivery of Stock Plan Services to grow and retain the regional client base. Manage the delivery and execution of global Stock Plan Services, ensuring alignment with strategic objectives. Client Relationship Management:Build and maintain strong relationships with key clients and partners to retain and renew clients. Grow Enterprise Value:Oversee regional sales teams to meet targets and revenue goals, developing strategies and monitoring performance for optimal effectiveness. Leadership and Team Development:Partner with the COO to manage local functions and operations teams. Establish regional management team structures and lead commercial and service teams to foster high performance and continuous improvement. Regional Cross-LOB Collaboration:Build and leverage internal relationships across AWM and the Commercial and Investment Bank. Regional Strategy:Partner with the CCO on target markets, country-level strategy, partner strategy, and product and pricing strategy. Collaborate with Product to ensure market alignment and drive innovation. Qualifications 15+ years' experience in Share Plan Administration and/or Workplace leadership, with a focus on international markets, including several years at the Managing Director level or equivalent. Combination of sales and product management experience at a senior capacity, with international exposure. Knowledge of the full workplace landscape, including financial wellness, retirement solutions, share plans, and banking bundles, with an emphasis on international markets. Proven ability to rapidly grow new product offerings in international contexts. Strong influence and persuasion skills with Operating Committee members on strategic decisions. Experience with budget processes and strategic roadmap creation. Ability to influence stakeholders outside of direct reporting structures, particularly in international settings. Experience working with and influencing external clients during both product development and sales phases, with a focus on international markets. Some experience with digital solutions, especially regarding international workplace portals and apps.
Mar 12, 2026
Full time
JPMorgan Workplace Solutions is a leading cloud-based provider of share plan management software. With an expansive client base of over 600 corporate clients, ranging from early-stage start-ups to mature multinational public corporations, the firm manages nearly $200 billion in assets under administration across 650,000 corporate employee participants. Workplace Solutions operates with an experienced team of more than 600 employees headquartered in Cork, Ireland, and 16 further locations across Europe, the Middle East & Africa, North America, and Asia Pacific. Role Details The Wealth Management Solutions business seeks to hire an experienced Managing Director to focus on international stock plan management, with opportunities to expand scope over time: Develop International Strategy:Formulate and implement a comprehensive strategy for international stock plan offerings and go-to-market initiatives. Promote Global Mission:Advocate for the Workplace Solutions mission both internally and externally, emphasizing international stock plan capabilities. Enhance Customer Experience:Ensure exceptional customer experience is prioritized across all lines of business, with a focus on international clients. Talent Management:Attract and retain key talent with expertise in international stock plans across the organization. Financial Oversight:Manage P&Ls, annual budgeting processes, and resource allocation with a focus on international operations. Competitive Analysis:Continuously evaluate the global competitive landscape to identify near and long-term needs, including potential differentiators in international markets. Prioritize Initiatives:Set priorities for initiatives and product development, particularly in international stock plan offerings. Industry Relationships:Develop strong relationships with industry influencers and international partners. Internal Collaboration:Build strong relationships with leadership teams across JPM, including ECM, Tech, and Operations, with a focus on international integration. Sales Support:Support sales efforts for key international prospects and franchise-level relationships. Job Responsibilities Corporate Sales / Business Development Drive corporate sales and B2B2C client relationships for international stock plans, particularly in regions where Global Shares seeks to expand. Develop a team of dedicated international workplace sales specialists. Cross-train sales teams on international stock plan offerings. Identify cross-selling opportunities in international markets. Engage with key stakeholders for cross-LOB corporate referrals partnerships Regional Delivery of Stock Plan Services:Ensure 'end-to-end' delivery of Stock Plan Services to grow and retain the regional client base. Manage the delivery and execution of global Stock Plan Services, ensuring alignment with strategic objectives. Client Relationship Management:Build and maintain strong relationships with key clients and partners to retain and renew clients. Grow Enterprise Value:Oversee regional sales teams to meet targets and revenue goals, developing strategies and monitoring performance for optimal effectiveness. Leadership and Team Development:Partner with the COO to manage local functions and operations teams. Establish regional management team structures and lead commercial and service teams to foster high performance and continuous improvement. Regional Cross-LOB Collaboration:Build and leverage internal relationships across AWM and the Commercial and Investment Bank. Regional Strategy:Partner with the CCO on target markets, country-level strategy, partner strategy, and product and pricing strategy. Collaborate with Product to ensure market alignment and drive innovation. Qualifications 15+ years' experience in Share Plan Administration and/or Workplace leadership, with a focus on international markets, including several years at the Managing Director level or equivalent. Combination of sales and product management experience at a senior capacity, with international exposure. Knowledge of the full workplace landscape, including financial wellness, retirement solutions, share plans, and banking bundles, with an emphasis on international markets. Proven ability to rapidly grow new product offerings in international contexts. Strong influence and persuasion skills with Operating Committee members on strategic decisions. Experience with budget processes and strategic roadmap creation. Ability to influence stakeholders outside of direct reporting structures, particularly in international settings. Experience working with and influencing external clients during both product development and sales phases, with a focus on international markets. Some experience with digital solutions, especially regarding international workplace portals and apps.
