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Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.

Overview Ready to build a career you're proud of? We innovate to enable financial services firms to transform data into insights that safeguard and enhance their business. Note: This page includes privacy controls and informational content about external services used on the site. Privacy and External Services Click to enable/disable Google Analytics tracking. Google Webfonts: Click to enable/disable Google Webfonts. Google Map Settings: Click to enable/disable Google Maps. Click to enable/disable Google reCaptcha. Vimeo and YouTube video embeds: Privacy Policy. Security and Compliance Highlights SOC 2 Type 2-certified: Trust that your data meets the highest compliance standards. Detailed user logs: Monitor every interaction with full transparency. No training on user data: We never repurpose your data-your privacy is our priority. Zero third-party LLM dependencies: Maintain total ownership of your data and AI pipeline. Curated Public Feeds Always up-to-date: We track and ingest relevant laws, regulations, and exchange rules from trusted public sources. In-platform regulatory comparisons: Compare and reference external compliance feeds directly in Pathfinder. Deep Workplace Integrations Seamless document integrations: Connect to SharePoint, Google Drive, Box, OneDrive-wherever your data lives. Enterprise authentication: Supports SSO, SAML, and Active Directory for secure, frictionless access. Enterprise Workflows and Reporting Human-in-the-loop oversight: Optionality to route business critical queries for human review. Auditability and reporting: Generate granular reports of all interactions. Multilingual support: Responds in 12+ languages-ideal for global compliance teams. Citations for every response: Full traceability back to original sources-no guesswork, no hallucinations. Proprietary LLM Value from day 1: No training required. Stop experimenting, start producing results. Home grown and affordable: Our LLM outperforms generic AI yet remains cost-effective. Proven compliance pedigree: 10+ years of curated financial expertise - compliance is in our DNA. No third-party data sharing: No dependency on third-party LLMs. Leadership and Advisors TOM SCHODORF Tom has more than 30 years experience as an operator for software and SaaS companies. He serves on a number of public and private company boards and provides consultation services in the tech industry. Most recently he was the CRO of Splunk, inc., where he grew bookings more than 20-fold in five years while helping the company IPO and generate more than $10 billion in market value. Prior to Splunk, he had long tenures at BMC Software and IBM, where he held a number of positions in sales and ran business units. Schodorf's vast experience in running complex, go-to-customer operations in the United States, Asia, and Europe led him to co-author, "The Success Cadence," which underscores the special responsibility and importance that a high-performing sales function has in achieving hyper growth. Tom has a BSBA in Finance from The Ohio State University and an MBA from the University of Dayton. MICHAEL PIWOWAR Michael is the executive director of the Milken Institute Center for Financial Markets. He is also a distinguished policy fellow at the Center for Financial Markets Policy at Georgetown University's Center for Financial Markets and Policy. Dr. Piwowar was previously appointed by President Barack Obama to serve as a commissioner in the U.S. Securities and Exchange Commission (SEC) and was designated acting chairman of the Commission by President Donald Trump. He was previously chief economist for the U.S. Senate Committee on Banking, Housing, and Urban Affairs. During the financial crisis and its immediate aftermath, Dr. Piwowar served at the White House as a senior economist at the President's Council of Economic Advisers in both the George W. Bush and Barack Obama Administrations. Before joining the White House, Dr. Piwowar worked as a Principal at the Securities Litigation and Consulting Group as a visiting academic scholar and senior financial economist at the SEC, and as an assistant professor of finance at Iowa State University. He received a B.A. in Foreign Service and International Politics from the Pennsylvania State University, an MBA from Georgetown University, and a Ph.D. in Finance from the Pennsylvania State University. JEFF DIANA Jeff is a seasoned executive with more than 15 years of experience in HR. Prior to joining Atlassian in 2012, Jeff was CPO at SuccessFactors, an SAP company, where he built the company's HR function from scratch, led a series of key initiatives to produce more than $25 million in savings, and doubled the company's salesforce with a record-breaking 600 new hires in one year. Previously, Jeff was chief HR officer at Safeco, a personal insurance company, where he made one of the largest overhauls to the company's rewards program to support a new high growth initiative. Jeff has held HR leadership roles at Microsoft, General Electric, and Bell South. Jeff holds an M.A. in Sociology from the University of South Carolina and an M.A. in Human Resources Management from the Darla Moore School of Business at the University of South Carolina. YOSUKE SASAKI Yosuke Sasaki is a partner, chief of staff and head of CEO Office at SoftBank Investment Advisers(SBIA). After starting his career at the Bank of Tokyo Mitsubishi (now MUFG Bank), he joined Softbank Corp (now SoftBank Group Corp), where he led multiple financing activities, M&A transactions, and the management of several portfolio companies. As part of the SoftBank Vision Fund's founding team, Yosuke helped launch and build the world's largest technology fund. He is based at SBIA headquarters in London and serves as co-representative of SBIA's Tokyo office. Yosuke also acts as an advisor and investment committee member of Deepcore, which is AI-focused early stage VC fund, and an advisor to Shibuya, which is one of special wards in Tokyo. MBA from the Wharton School of the University of Pennsylvania. ALEKSEI SHISHKIN Head of Site Reliability Engineering Aleksei Shishkin serves as the Head of Site Reliability Engineering at Behavox. With 15 years of hands-on experience in DevOps and Site Reliability Engineering, Aleksei offers a blend of leadership acumen, technical mastery, and an intricate understanding of systems design and architecture of distributed systems. Under his leadership, teams, including Product SRE, Cloud Automation, Security Operations, and Customer Support, ensure the smooth operation of Behavox systems for both SaaS and on-premises installations. Aleksei's journey with Behavox started in 2017 when he took on the role of a Senior DevOps Engineer. Leveraging his extensive expertise and unwavering commitment to the excellence and reliability of production systems, he rapidly progressed to a Technical Management position, assuming full ownership of production systems. Before joining Behavox, Aleksei held senior roles in DevOps, Site Reliability Engineering, and Software Engineering across multiple software firms. Most notably, at Mirantis Inc. MANISH KUMAR Manish Kumar is an accomplished professional and product visionary with over a decade of expertise in Product Management, Big Data Analytics, and Product Marketing. His extensive background includes crafting AI/ML driven products across industries like Financial Services, IT & Telecom, with notable roles at global companies such as Ericsson and Tech Mahindra (Mahindra Comviva) prior to joining Behavox. At Behavox, Manish is the driving force behind our flagship Compliance/Quantum product, leading the Product Management vertical. He shapes our product landscape by strategizing product roadmaps, fostering innovation, and implementing revenue-generating approaches that ensure efficient development. A strategic and customer-centric leader, Manish excels at solving intricate business challenges, evidenced by his track record of boosting revenue and elevating customer experiences. His international experience spans North America, LATAM, UK, Europe, Africa, and Asia, enriching his ability to grasp diverse market dynamics and cater to varied customer needs. Manish holds an MBA from the Indian Institute of Management, Indore (IIM Indore), a Masters in International Business from EM Normandie Business School, France, and a B.Tech in Computer Engineering from Delhi College of Engineering (DCE), India. He brings a unique blend of global insights and innovation to our team. TIGRAN PETROSYAN Head of Security Tigran is a CISSP & CEH-certified information security professional with 20 years of experience in security architecture, security operations, governance, and systems engineering. He leverages his wealth of industry knowledge to ensure Behavox's security controls support customer requirements. Throughout his career, Tigran has played pivotal roles for companies operating in highly regulated environments, such as a PCI DSS-compliant payment card processing organization and World Bank's innovative government infrastructure projects. Prior to joining Behavox, Tigran worked at Gameloft, a large mobile gaming company, where he led the information security team in managing cybersecurity for the company. . click apply for full job details

Head of Technical Services - Overview Go back NELFT North East London Foundation Trust The closing date is 13 February 2026. The post holder will oversee architectural strategies and facilitate the changes required to gain the maximum value for the Trust while minimising disruptive impacts. The post-holder will lead on the development, implementation and management of the Trust's IT and Communications infrastructure, ICT Service Delivery, Digital Infrastructure, ICT Policies and procedures, Procurement & implementation, and support with Supplier and Contracts management. They will support the development of Information Technology Business Continuity and Disaster Recovery. The post holder is responsible for alignment of Digital and Data infrastructure support to Trust strategy and ensure the current environment is able to support future capabilities and requirements. Main duties of the job This is a highly technical management role designed to align highly technical strategy and standards with wider Trust strategy/standards; support the development and on-going operations of NELFT Digital Technical Services, Clinical and non-clinical applications, Perimeter Security, Servers, storage solutions, Disaster Recovery and Business Continuity policies and strategies. This is a hands-on role with strategic management responsibilities. The post holder will have a thorough understanding of the needs of the organization - work closely with colleagues, clinicians & directors to provide robust infrastructure and application solutions for the Trust. About us Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are: We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people. High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 per annum (pro rata for part time). Job responsibilities Leading Infrastructure within informatics and inspiring others by its potential. Listening, responding and leading infrastructure support that is clinically and operationally meaningful. Promoting and championing healthcare informatics across the wider health community. Supporting the Delivery of the pillars within NELFT digital strategy. Developing and maintaining the NELFT Infrastructure technology. Assessing and building NELFTs Digital Maturity. Following established programme and project management principles, especially as evidenced via Prince. Assisting in the development and implementation of the Digital programme and Delivering Value programme across the trust. Support the Cyber and Information Strategies. As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks. Ensure all incidents, problems, changes, service requests are managed in accordance with NELFT service level agreements. Lead the Digital Technical Service Desk teams and provide exemplary management and support to team members. Ensure the requirements for the IT Service Desk environment align with ITIL v4. Deliver the highest standards of customer service to internal and external customers, striving to continually exceed customers' expectations for service delivery. Constantly looking at service improvement and producing Service Improvement plans. Maintain a comprehensive knowledge base and incorporate within the ITSM solution. Be responsible for the identification, definition, delivery and management of Service Desk services across NELFT. They will also be the owner of the Service Catalogue. Act as a technical specialist in the field of IT Service management with the ability to configure an ITSM solution. Responsible for drafting communications to service users during outages and working alongside Communications Lead to promote Service Desk. Be responsible for the identification and implementation of governance, risk and compliance. Ensure the service consistently meets service delivery targets through established capacity and business continuity plans. Monitor and evaluate staff and department performance against objectives; identify and manage change. Maintain a staff Skills/Training Matrix for staff development. Develop and maintain effective communication both within the NELFT and with relevant outside agencies. Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application. We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications. Education and Qualification MSc in a relevant IT discipline & Extensive experience in enterprise architecture High level IT Professional Accreditation e.g. CISSP, CEH, CCNP, CCIE Knowledge Skills and Experience Possess excellent understanding of Enterprise Architecture concepts and implementations In-depth knowledge of Cisco based network infrastructure, Cisco ASA, Software Defined Network and Next Generation firewalls, Cisco VPN solution, VMware, server based Microsoft products, storage and archiving solution, and Linux/Unix Systems Good understanding of applying Integration Architecture Framework to design business solutions and experience in working on highly complex Digital and Data projects Participate in developing governance guidance around system usage and maintain audits to ensure that standards are being adhered to. Support in developing Business Continuity Plans (BCPs) and Disaster Recovery (DR) plans are up-to-date and carry out tabletop exercises As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks In depth/expert knowledge of routers, firewalls, switches, VPN, wireless technologies, IDS/IPS, Sniffers, Network Management Demonstrable, in-depth technical skills, advanced keyboard skills, understanding of SAN, load balancers / failovers / backup tools Substantial experience of having provided ICT services in health and/or other public sector services. Significant experience in a "hands on" role, providing 1st/2nd and 3rd line technical IT support. Experience of working within a Helpdesk Environment Planning Demonstrated capability to plan a broad range of complex activities over short, medium and long-term timeframes and adjust plans and resource requirements Policy and Service Improvement Lead the work of the individual in supporting benefits realisation, change management and service redesign and play a key part in ensuring that the potential benefits of change are realised and key deliverables are produced and implemented within NELFT business units. Analytical and Judgmental Skills Plan to achieve and where appropriate exceed service delivery targets through a thorough analysis of all relevant information concerning costs, benefits, impact and risks to the business unit and the internal Digital and Data service operation function. Human Resources Experience of day-to-day management and motivation of a team/department and reviewing performance of staff, including recruitment, conducting appraisals, career development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NELFT North East London Foundation Trust £76,965 to £88,682 a year per annum pro rata plus HCAS Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working

A healthcare organization is seeking a Head of Technical Services to lead IT and Communications infrastructure efforts. This role requires strategic management of Digital services and extensive experience in enterprise architecture, along with technical hands-on skills. The ideal candidate will manage infrastructure service delivery while ensuring alignment with healthcare demands. The role offers a salary range of £76,965 to £88,682 per year, depending on experience, as well as flexible working options.

11380SR1 £80k - 90k per year Head of Applications We are seeking an experienced Head of Applications to provide strategic leadership and operational oversight across a complex enterprise application landscape. This senior role is responsible for shaping application strategy, defining architecture standards, and ensuring the stability, scalability, and performance of core business systems, including core banking platforms, integration services, and digital applications. You will have end to end ownership of application delivery and support, ensuring systems align with business objectives, regulatory requirements, and technology best practices. Working closely with senior stakeholders, you will drive continuous improvement, modernization initiatives, and the adoption of agile and DevOps ways of working. A key element of the role is people leadership. You will lead, mentor, and develop a multi disciplinary team comprising software developers, support analysts, and Solution & Integration Architects. You will foster a collaborative, high performance culture that encourages innovation, accountability, and professional growth, supported by regular performance reviews and coaching. The successful candidate will bring strong hands on experience across the full software development lifecycle, including analysis, design, testing, documentation, deployment, and operational support. You will be adept at managing applications in complex, business critical environments and confident handling major incidents and service challenges. Key Skills 5+ year's experience in software development and at least 3 years in a leadership or management role. Strong knowledge of application lifecycle management, agile and DevOps practices, cloud platforms (particularly Microsoft Azure), and service management frameworks such as ITIL is essential. Professional certifications such as PMP, Scrum Master, or relevant technical qualifications are highly desirable. Exceptional communication, stakeholder management, and project prioritisation skills are critical to success in this role. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Overview Lead. Innovate. Make a difference to Warwickshire. Warwickshire County Council has an exciting opportunity for a forward thinking Application Build Manager to join our Digital & ICT leadership team. This is a pivotal role at the heart of our organisation ideal for a strategic, people centred ICT leader who's passionate about delivering exceptional digital services that make a real difference to communities across Warwickshire. As part of the senior leadership team, you'll work closely with the Head of ICT Services, Service Managers and partners across the council to shape, modernise, and enhance our application portfolio. You'll lead the support, development, integration, maintenance and implementation of a broad range of business critical applications ensuring they are efficient, secure, and designed around user needs. What you will be leading on Managing multiple ICT teams to deliver high quality application services aligned to our digital strategy. Building strong relationships with stakeholders, suppliers and business owners to ensure services run at optimum performance. Driving best practice approaches championing service improvement, innovation, ITIL methodologies, and excellent customer service. Leading and motivating a team of around 32 colleagues, fostering a high performance, inclusive culture. Responsible for a budget of approximately £10m and contributing to wider service strategy and planning. About you We're looking for an experienced ICT leader who can combine operational expertise with inspiring people leadership. You'll bring: Significant experience managing ICT functions and multi disciplinary teams. Strong knowledge of enterprise applications, system integration and service delivery. Strategic thinking able to set and measure delivery against clear, future focused ICT roadmaps. Experience managing budgets and performance. ITIL experience (advantageous) and previous local government ICT delivery (highly desirable). Why join Warwickshire County Council? Working for Warwickshire - This is the difference you make. At Warwickshire County Council, our people are central to everything we do. We're building a workplace where everyone feels valued, supported, safe and able to bring their full selves to work. Joining us means becoming part of a team doing meaningful work that shapes positive futures for our communities. Our benefits include Generous pension scheme with an employer contribution typically around 19%. Agile and flexible working, supporting work-life balance. Generous annual leave, plus bank holidays and an additional day at Christmas. Access to Vivup discounts & wellbeing platform. A commitment to learning, development and career progression. Find out more: Benefits at Warwickshire County Council For further information please see the Job Description and Person Specification. Additional information If you are applying for this role on a secondment basis, please ensure you have permission from your line manager. To discuss the role please contact Peter Wren, Head of ICT Services via email. Closing date: 3rd March 2026 Interview date: w/c 17th March 2026 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more

A leading IT recruitment agency is looking for a Head of Applications to provide strategic leadership and operational oversight for complex enterprise applications. The role requires extensive software development experience and at least three years in a leadership role. Key responsibilities include ensuring alignment with business goals and managing a diverse team. This position offers a salary of £80k - 90k per year in Bristol, with an emphasis on fostering innovation and a collaborative culture.

Overview With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Principal Consultant - Azure AI Engineer / Lead (ITO098519) Principal Consultant - Azure AI Engineer / Lead - ITO098519 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, YouTube, and Facebook. Role Inviting Applications for the role of Principal Consultant - Azure AI Engineer / Lead Responsibilities Design & Development: Architect and develop end-to-end AI/ML solutions using Azure AI services (e.g., Azure Machine Learning, Azure Cognitive Services, Azure Databricks, Azure Synapse Analytics). Model Deployment & Management: Implement robust MLOps practices for CI/CD, monitoring, and retraining of machine learning models in Azure. Data Pipelining: Build and optimize scalable data pipelines for ingesting, transforming, and preparing large datasets for AI model training and inference. Performance Optimization: Optimize AI models and their serving infrastructure for performance, cost-efficiency, and scalability. Collaboration: Work with data scientists to operationalize models, provide feedback on model design for production readiness, and ensure seamless integration with existing systems. Troubleshooting & Support: Diagnose and resolve issues related to AI/ML deployments, data pipelines, and Azure infrastructure. Security & Compliance: Ensure AI solutions adhere to best practices for data security, privacy, and compliance within the Azure ecosystem. Documentation: Create comprehensive documentation for AI solution architectures, deployment procedures, and operational guidelines. Stay Current: Keep abreast of the latest advancements in Azure AI services, machine learning technologies, and MLOps trends. Qualifications Minimum Qualifications Bachelor's or master's degree in computer science, Engineering, Data Science, or a related quantitative field. Relevant years of experience in developing and deploying AI/ML solutions, with a strong focus on Microsoft Azure. Proficiency in Python and experience with relevant AI/ML libraries (e.g., scikit-learn, TensorFlow, PyTorch, Keras). Demonstrated experience with Azure Machine Learning, including MLOps concepts, model registration, deployment (AKS, ACI), and monitoring. Hands-on experience with Azure data services such as Azure Data Lake Storage, Azure Data Factory, Azure Databricks, or Azure Synapse Analytics. Solid understanding of software engineering principles, including version control (Git), testing, and code review. Experience with containerization technologies (Docker, Kubernetes). Strong problem-solving skills and the ability to work independently and as part of a team. Excellent communication and interpersonal skills. Preferred Qualifications/ Skills Azure certifications (e.g., Azure AI Engineer Associate, Azure Data Scientist Associate). Experience with Azure Cognitive Services (e.g., Language, Vision, Speech) or Azure Bot Service. Familiarity with streaming data processing frameworks (e.g., Apache Kafka, Azure Event Hubs, Azure Stream Analytics). Experience with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions). Understanding of distributed computing concepts and big data technologies. Prior experience with sequential data processing, time-series analysis, or natural language processing (NLP). Why join Genpact? Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Head of Sales About Outpost What if going global was as simple as going local? Outpost is building the AI global trade engine. The accumulated knowledge of every rule you'd need to sell internationally, turned into infrastructure. Tell us what you're selling. We'll tell you how to sell it everywhere. We operate as Merchant of Record or Tax of Record across 58+ tax jurisdictions. Full liability transfer, or just the tax layer. We do the analysis, we handle the setup, we absorb the liability. Sell anything, anywhere. Without compromise. The Role This is a Head of Sales role for someone who wants to build a sales function from scratch at a category-defining fintech. You'll report directly to the CEO and take over a founder-led sales motion. That means closing deals yourself while building the team and playbook to scale. You'll own new business globally: direct sales to merchants, PSP partnerships, and B2B2C channels. We sell to companies that want to expand internationally without the pain. Tax, payments, compliance, liability. The problem is complex, the buyers are sophisticated, and the deals require someone who can navigate both. This is a player-coach role. You'll carry a bag, close deals, and build pipeline. Inbound and outbound. You're used to making your own leads, not waiting for them. At the same time, you'll build the sales infrastructure: process, hiring, comp, tooling, and eventually a team. What You'll Get Yes, the work is intense. But in return, you'll own sales at a company with real product-market fit, strong funding, and a massive market. You'll work directly with the CEO, shape the commercial strategy, and build the revenue engine from the ground up. If you want to define how a company scales, this is the seat. What You'll Do Close Deals - Take over founder-led sales and own the pipeline; Run full-cycle sales from prospecting to close; Build and manage your own pipeline (Inbound and outbound); Navigate complex deals with multiple stakeholders. Build the Function - Design the sales process, playbook, and tooling; Hire and develop the sales team as we scale; Build comp structures and performance frameworks; Create the infrastructure for repeatable, scalable sales. Partnerships & Channels - Own PSP relationships and drive revenue through payment partners; Build B2B2B channels where Outpost is embedded in partner platforms; Identify and develop new partnership opportunities. New Business - Focus on landing new logos globally; Understand buyer pain points across tax, payments, and compliance; Position Outpost against alternatives and win competitive deals. Example Projects Close the next 10 enterprise deals and build the playbook from what works Build an outbound motion targeting e-commerce platforms expanding internationally Develop a PSP partnership that drives consistent deal flow Hire and onboard the first two sales reps Create the sales process documentation and CRM structure Negotiate a B2B2B deal where Outpost powers a platform's cross-border capability Build the business case framework that helps buyers get internal sign-off What We're Looking For Ideal background Sales leadership at a B2B fintech, payments company, or e-commerce infrastructure platform Built and scaled sales teams before Experience with PSP, payments, or platform partnerships Closed complex deals with long sales cycles and multiple stakeholders Bonus: sold MoR, tax, or compliance products Signals we care about: You've built pipeline yourself. Inbound and outbound. You don't wait for leads You can close deals and coach others to do the same You've built sales process and infrastructure, not just inherited it You understand fintech buyers: their pain points, objections, and decision-making You're comfortable with ambiguity. This is building, not optimising You want to own the number and the function Bias for action. You sell, you learn, you iterate What this role is not: Not a pure management role. You'll carry a bag Not someone who needs a big team or mature process to be effective Not a sales leader who only works inbound Not someone who waits to be told what to do Why This Role Is Different Most Head of Sales roles are about scaling an existing machine. This role is about building it. You'll take over founder-led sales and turn it into a repeatable function. You'll close deals, build partnerships, and hire the team. You'll shape how Outpost grows commercially. If you want to own sales at a company solving a hard problem with real traction, this is it. Outpost Team Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs. What We Offer Equity and salary in a well-funded startup Ability to own your work and move fast Direct access to the CEO and founding team A global mission with real impact Low politics, high output A culture of builders, not talkers Working Style We work together in person in London. We believe the hardest problems are solved in the room. Learn More Outpost Culture: Outpost founder: Outpost is where the hard problems are. If you want to build the sales engine for global commerce infrastructure, we'd love to hear from you.

The Head of Infrastructure & Cloud will be responsible for leading the firm's global technology infrastructure strategy, architecture, and operations. This includes overseeing on-premises systems, cloud platforms, networking, storage, security, and disaster recovery. You will play a pivotal role in ensuring low-latency connectivity for trading, high availability for mission-critical systems, and compliance with regulatory requirements. This role demands a balance of strategic leadership, hands-on technical expertise, and operational excellence, as well as the ability to partner closely with portfolio managers, developers, and risk teams. Strategic Leadership Define and execute the infrastructure and cloud strategy aligned with the firm's growth, trading requirements, and regulatory environment. Drive adoption of modern technologies (hybrid cloud, containerisation, automation) to improve scalability, resilience, and cost efficiency. Establish KPIs and SLAs for infrastructure performance, uptime, and security. Infrastructure & Cloud Management Oversee the design, implementation, and support of on-premises infrastructure, private cloud, and public cloud platforms (Azure). Ensure ultra-low latency and high-throughput networking for trading systems, including co-location environments and market connectivity. Manage enterprise storage, backup, and disaster recovery solutions with near-zero downtime objectives. Operational Excellence Lead a high-performing infrastructure and DevOps team; mentor engineers and ensure career development. Implement Infrastructure as Code (IaC) and automation to optimise provisioning, monitoring, and scaling. Proactively monitor systems to detect, prevent, and resolve issues before they impact trading or operations. Security & Compliance Partner with the CISO to ensure all systems meet cybersecurity best practices and comply with FCA and other relevant regulations. Manage identity and access controls, encryption, patching, and vulnerability management. Conduct regular business continuity and disaster recovery tests.

Are you the next Head of Systems Engineering to drive forward our next-generation laser processing platform? A spinout from the University of Oxford, Opsydia is a specialist laser technology company harnessing decades of academic excellence and experience in adaptive optics that enable the writing of features in transparent materials. Our writing technology has gone on to provide functionalities across many scientific and industrial areas. Our technological capabilities and intellectual property in adaptive optics have been accelerated forward and are now engaged with world class companies with a view to deploying Opsydia's systems in their next generation products. With strong support from investors and the market, Opsydia has been pursuing new applications in areas ranging from co-packaged optical-semiconductor devices, datacoms, quantum to sensing devices. If you're seeking to join an industry leading innovator, we'd love to hear from you. THE ROLE As the Head of Systems Engineering, you will own the systems architecture and integration across hardware, optics, and controls specifically in ultra-fast laser photonics and control systems, while building a high performing team and establishing best practices in product development & manufacturability. Initial scope includes scaling and enhancing our system platform, developing new system variants for emerging applications, and working closely with global customers to understand their unique requirements and translate them into robust, high performing, market ready products. This role will suit an experienced leader who applies rigorous systems engineering practices, has successfully led high performing technical teams, and brings hands on expertise with ultrafast laser technologies. It's ideal for someone who thrives in a dynamic, fast moving, and innovative environment and enjoys shaping architecture, guiding multidisciplinary engineering efforts, and delivering technically ambitious products with clarity, structure and purpose. Key Responsibilities Leadership & Team Management Build, lead, and develop a high performing Systems Engineering team. Establish operating rhythms: daily standups, technical/design reviews; foster accountability, collaboration, and technical excellence. Manage capacity and prioritisation across programs; resource allocation between advanced NPD and sustaining engineering. Technical Ownership & Architecture Own end to end systems architecture with deep involvement in ultra-fast laser photonics (laser sources, beam delivery, optical subsystems) and control systems (precision motion, feedback control, embedded/real time). Translate customer/product requirements into system level specifications. Drive data driven design evaluations to ensure the product architecture achieves optimal performance, cost, reliability, and manufacturability. Product Development, NPI & Lifecycle Lead the evolution of early concepts into fully integrated, production ready systems, coordinating mechanical, optical, electrical and firmware teams. Establish a robust NPI pathway from research to production, enabling consistent builds, clear test protocols, and long-term serviceability. Oversee disciplined change control, ensuring product updates are properly assessed, documented, and implemented across engineering and manufacturing systems. Systematically improve product robustness and manufacturing efficiency by identifying quality gaps, reducing complexity, and implementing scalable, lean processes. Ultrafast Laser Expertise Lead application and optimisation of femtosecond laser systems for direct laser writing and photonic integrated circuits. Collaborate with laser suppliers to define specifications, validate performance, and optimise system integration, ensuring components meet application requirements. Guide process improvements in laser marking & control solutions, validating laser measurement and alignment methods. Manufacturing, Quality, Safety & Compliance Define test strategies, acceptance criteria, reliability growth plans, and risk management. Ensure compliance with relevant standards (e.g., laser safety, EMC, functional safety as applicable); partner with Quality/Regulatory for certifications and approvals. Appointed Laser Safety Officer (LSO) and develop ownerships of internal laser safety policy, team training, and lab compliance. Cross Functional & External Collaboration Act as the systems lead across R&D, Optical Engineering, Software/Controls, Manufacturing, Quality/Regulatory, Field Service, and to inform Business Development. Liaise with academic founders, R&D, suppliers, and customers; lead proof of concept trials and demos to validate feasibility and accelerate adoption. Intellectual Property & Innovation Manage the patent portfolio and identify opportunities for new filings; draft inputs, liaise with IP counsel; report strategy/status to senior leadership and board. Drive innovation roadmaps across photonics, controls, and vision capability. ABOUT YOU You are a proven Systems Engineering leader with 10+ years' experience in photonics, laser systems, or precision instrumentation, supported by a deep technical background and ideally an advanced degree (Master's or PhD) in Physics, Optical Engineering, or a related field. You take full ownership of complex system delivery, provide clear technical direction, and lead multidisciplinary teams with accountability, structure, and confidence. You will be able to demonstrate: Leadership experience developing and guiding high performing engineering teams. End to end ownership across system architecture, integration, and V&V for advanced optical, laser, and motion control systems. Technical depth in ultrafast lasers, precision optics, motion systems, and control architectures. A proactive, solutions driven mindset, anticipating issues and driving timely resolution. Strong organisational and communication skills, enabling alignment across cross functional teams, suppliers, and stakeholders. Stakeholder agility, able to communicate complex technical risks and opportunities to founders, investors, commercial teams, and strategic partners. Resilience and adaptability, thriving in shifting priorities This role suits someone who combines technical excellence with leadership maturity, thrives in a fast moving, innovative environment, and consistently drives clarity, quality, and delivery. You might also have: Bias for experimentation and rapid validation Strategic technology sensing for existing and emerging markets If you don't meet all of the criteria above, but are interested in the role, please apply or get in touch to discuss further. The role is advertised as full-time. We are pleased to accommodate flexible and hybrid working where appropriate but, as a hardware company, we find hands-on system and collaboration time to be highly valuable, so encourage time spent in the office and expect this when required. As part of the recruitment process a selected candidate will be required to undergo security screening to BPSS standard. Closing date: Friday 20th February 2026. Applications will be reviewed as received so this vacancy may be closed earlier; early applications are therefore encouraged. WHAT WE OFFER YOU Salary range: £70,000-£75,000 per annum, dependent on experience Benefits Hybrid & flexible working arrangements Share option scheme Annual bonus scheme Private Medical Insurance Group Income Protection and Life Assurance Enhanced family leave Company matched pension contributions up to 5%. Salary sacrifice arrangement is available 25 days paid leave plus bank holidays Cycle to Work Scheme Mental Health and Wellbeing support and activities Supported further study or training for your professional and personal development Volunteering opportunities EQUAL OPPORTUNITIES We are an equal opportunities employer and commit to encouraging equality, diversity and inclusion in the workplace whilst creating an environment which promotes dignity and respect for all. We post our job descriptions across a wide range of recruitment platforms to enable us to garner the most diverse range of candidates we possibly can. ADJUSTMENTS AND PROVISIONS We are dedicated to putting in place any reasonable adjustments that may be required to meet the needs of those who wish to apply for a position at Opsydia. Please share if you have a declared disability, for example but not limited to: a social communication impairment such as autism spectrum disorder, a specific learning difficulty such as dyslexia, dyspraxia or ADHD; a mental health condition, a sensory impairment affecting sight or hearing or a physical or mobility impairment. ALTERNATIVE FORMATS We can provide our job descriptions in an alternative format of video or audio description ABOUT OPSYDIA Opsydia provides commercial systems based on adaptive optics which can directly generate photonic structures in a variety of transparent materials. Learn more at The company is based in the Centre for Innovation & Enterprise at Begbroke Science Park north of Oxford. Begbroke offers comprehensive facilities on-site including a restaurant, coffee shop and a minibus service between the park and Oxford. . click apply for full job details

Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.We are a UK based software development company with over 30 years' experience of specialising in manufacturing execution systems and machine connectivity. We provide a complete service that includes planning, installation, implementation, customisation, training and after sales support. A robust manufacturing system can be a key differentiator for manufacturers

The Role We're looking for a Senior Content Engineer to help us research, plan, and create advanced content and virtual labs for our online courses. The ideal candidate has extensive experience in blue team cyber security roles and a strong background in training content development. Technical Skills & Experience To be considered for this opportunity, you must have at least 5 years of relevant cyber security industry experience in roles such as L3/L4 SOC Analyst, Security Engineer, Incident Responder, Threat Hunter or Digital Forensics Investigator. You should also demonstrate: Strong expertise in core blue team areas: incident detection and response, threat intelligence, log analysis, security monitoring, and digital forensics. A deep understanding of networking, computing, and operating systems as they relate to security practices. Familiarity with blue team tooling (e.g., SIEM, EDR, IDS/IPS, forensic tools) and methodologies (e.g., MITRE ATT&CK framework, log analysis, malware analysis). Proven ability to research and adapt to emerging threats and technologies and translate that knowledge into engaging training content. Strong verbal and written English communication skills, essential for conveying complex technical concepts. Job Responsibilities Research, design, and develop defensive cyber security training material with supporting hands-on lab exercises (such as virtual machines and datasets for analysis). Collaborate with the Content Engineering Team to support security training coverage and identify content development opportunities. Experience developing and configuring virtual machines and sample datasets for realistic cybersecurity labs. Provide guidance and support to other Content Engineering Team members in areas of expertise. Take charge of planning and designing portions of the content development roadmap. Collaborate with the Head of Content Engineering to continuously improve the content development process. Analyze industry trends in tooling and techniques and recreate them as teachable content. Strategically plan, review, and schedule content with our blue team content engineering team. Preferred Skills (nice-to-have): Creating challenges for capture the flags (CTFs) Programming experience in any of the following: Python, PHP, Bash, Powershell Experience leading/ coaching/ mentoring others Certifications such as GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), Certified SOC Analyst (CSA), Certified Forensic Analyst (GCFA), CompTIA CySA+, BTL2 Benefits & Perks 100% Remote - In a fully digital world, work from anywhere you want! Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm) Tools - a dedicated work laptop + any accessories you need to do your best work. Swag Pack - start your TryHackMe journey with a branded swag bundle! Personal Development - £2,500 training budget to acquire certifications, and more. Company Retreat - an annual company retreat, fully paid for by us! Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches. Health Insurance - if you're in a country that doesn't have public health care. Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements. 401k / Pension - TryHackMe makes it easy to save money for your retirement. Our Hiring Process Stage 1: Short introduction call (30 mins) Stage 2: Technical Take Home Exercise (part 1 & 2) Stage 3: Interview with our Head of Content Engineering (one hour) Stage 4: Final call with a Co-Founder (30 mins) At this time, we are unable to provide sponsorship.

Overview We're looking for an Business Intelligence Analyst based in London. The Business Intelligence Analyst will be involved in designing, developing and maintaining business intelligence solutions (dashboards, reports). Gather business requirements from users and work closely with the Group technical data engineering team. Responsibilities Developing, testing, and documenting complex pipelines from a design specification into the enterprise data warehouse. Knowledge of Facts and Dimensions within the enterprise data warehouse. Design and implement database structures to meet application requirements. Develop, test, and deploy SQL queries and stored procedures where necessary. Optimize and tune SQL queries for performance. Use data models to represent business processes and information requirements. Collaborate with stakeholders to understand data needs and design appropriate reports / dashboards Ensure the security model based on privacy requirements, confirm safeguards are followed. Participate in reviews of work to ensure developments are standardised, reliable, and maintainable. Run / participate in Business Intelligence monthly working group for data users Communicate well with stakeholders at all levels Efficiently manage workload priorities based on the needs of multiple business units What you require for the role Experience in SQL, ADF and Azure Analysis Services Experience in using all Microsoft applications Familiarity with software management tools such as DevOps, Azure, and JIRA for project maintenance and user story documentation. Experience with three or more of the following: data processing automation, data quality, data warehousing, data governance, business intelligence, data visualization, data privacy Experience of full cycle development, designing, coding, testing, and correcting complex SQL models and scripts Knowledge of data analysis, data modelling and quality assurance techniques Knowledge of version control systems (e.g., Git) Certifications in relevant database technologies (e.g., Microsoft Certified: Azure Database Administrator Associate). Possess the ability to work autonomously and with others. Previous experience of working in an insurance environment Strong Power BI experience to create custom dashboards and visualisations Strong experience with DAX to develop complex measures Strong experience working with Semantic models Excellent problem-solving and communication skills. What you can expect from us At Hamilton, we offer a vibrant, entrepreneurial and collaborative workplace shaped by our values: Be Smart, Be Sensible, Be Open and Be More. Our employees consistently say they would recommend Hamilton as a great place to work - a testament to the inclusive, supportive, and empowering culture we've built together. We embrace individuality, value diverse perspectives, and recognise the unique contribution each person makes to our continued success. In good company Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world. Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful - to our customers and our business. We believe we are 'In good company.' with everyone we interact with.

Chief Digital and Information Officer - National Crime Agency - SCS2 You can be based in London, Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Office partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor to the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.

Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

Role Data Architect / Head of Data / Head of Development Client: NHS Trust - High Profile Data Programme Salary: Outside IR35 Competitive Day Rate Long Term Contract An NHS Trust is seeking an experienced Data Architect- though we will also consider an exceptional Head of Development or Head of Data- to play a pivotal role in the design and delivery of a scalable data platform that will model how hospitals operate. This is a unique opportunity to be part of a high profile programme shaping the next generation of NHS data capability. About the Role We are building a scalable Federated Data Platform (FDP) style tool, and we need a senior data leader who can: Architect and oversee the development of a complex, enterprise wide data platform Shape a tool that translates real world hospital operations into a robust operationally aligned data product Identify, define, and embed best practice in data architecture and engineering Provide technical leadership across data modelling, governance, interoperability, and platform design Bring proven experience implementing a large scale data platform within a complex environment Work closely with clinical, operational, and digital teams to ensure outputs are relevant and strategically aligned This is a delivery critical role with high visibility across the Trust and partner organisations. Essential Experience Candidates must have: Prior NHS Acute experience (strict requirement) Proven track record delivering or leading enterprise level data platform implementations Deep understanding of hospital data flows, operational processes, and regulatory constraints Senior level leadership experience across data, development, or architecture functions Ability to drive standards, set direction, and define architectural best practice Strong communication and stakeholder management skills across technical and non technical groups Desirable Experience Experience with Palantir Foundry, FDP components, or other large scale analytical platforms Background in designing tools that mimic operational hospital behaviour Experience embedding governance, QA, validation rules, and interoperability standards Contract Details Outside IR35 Competitive day rate(DOE) Ongoing contractwith long term programme roadmap Hybrid working (onsite requirements may vary, expect 1 day per week) Opportunity to work on a high impact, nationally visible data transformation programme Please contact Sophie Peters at Seymour John via for further information, please only apply if you have strong NHS Acute experience.

Business Unit Commercial & Investment Bank Posting Date 02/04/2026, 10:26 AM Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Job Schedule Full time Job Description Champion cutting-edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution. Lead cross-functional teams to deliver excellence in service design. As a Vice President Service Design in Operations Experience Design (OXD) organisation within the Commercial and Investment Bank (CIB), you will play a pivotal role in shaping end-to-end customer experiences by leveraging your deep expertise in service design and systems thinking. Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance customer satisfaction. You apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse clientele. Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences. Job responsibilities Align business and customer experience objectives across multiple products and platforms Champion the use of qualitative and quantitative research to identify pain points, opportunities for improvement, and enable innovation in products and features of moderate complexity Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalised, and accessible experiences Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritisation, and develop experience-led metrics to align business goals Demonstrate the value of Service Design as a strategic partner to senior stakeholders Can direct self and others in both planning and structuring the work, and executing on expected levels of quality Required qualifications, capabilities, and skills Experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences. We're proud of the varied expertise and experience amongst our team and acknowledge that we didn't all start out as service designers, and we welcome applicants from all professional backgrounds. Proven record in projects focused on end-to-end customer experiences Demonstrated ability to create visual representations of user journeys, including journey mapping, service blueprinting, storyboarding, wireframes, and prototypes Demonstrated expertise in creating direct and indirect experiences for diverse users Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts Preferred qualifications, capabilities, and skills Relevant experience & transferrable skills: Degree in relevant design discipline (e.g., Service Design, Product Design, Interaction Design, HCI), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience. Preferred experience working in complex business domains or in enterprise environments working on large-scale transformation programs User Research : Ability to plan and conduct user research to identify and articulate key factors influencing service use and effectiveness. User-Centered Design & Problem Solving : Expertise in selecting appropriate approaches to lead projects towards outcomes that are user-friendly, feasible to implement, and aligned with the business' strategic vision. Proficiency in re-framing problems and a fascination for problem-solving. Workshop Facilitation : Skilled in leading teams to design and deliver engaging workshops, and in supporting colleagues to effectively present and inspire stakeholders, and team members. Communication : Proficient in crafting clear and engaging visual and written communications, ensuring clarity and conciseness to effectively convey ideas and recommendations. Strategic Leadership & Implementation : A track record of forming well-grounded strategic recommendations. Experience in working with stakeholders to identify feasible changes, outline timeframes and resource needs, and plan future work phases. Measuring success: Experience in creating, monitoring, and tracking OKRs to assess the success of individual, team or stakeholder initiatives About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.