Company Overview At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. Position Overview The Account Executive at Panopto is accountable for driving mid-market sales and ongoing revenue from the Panopto platform. We're looking for someone with a consultative sales approach and a proven track record of growing client accounts through polished presentation skills. You'll have the autonomy to manage your own success, with a direct impact on increasing annual recurring revenue, acquiring new logos, and fostering customer expansion. Your dedication to providing the best possible experience for our customers will be paramount to your success and ours. You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft. In this role, you will How You'll Contribute Sales Driven: Exceed monthly, quarterly sales targets by driving new opportunities and expansion opportunities into existing accounts. Exercise sound business judgment, creativity, and resourcefulness in the pursuit of strategic accounts. Write a territory plan and engage with all levels of the executive team to ensure you have the resources you need to accomplish your goals. Technology: Develop a thorough knowledge of a complex technology platform and the ability to launch into a demo with the end user's desired outcomes in mind. Align the Panopto solution with problems you uncover in your customers' organizations. Customer Focus: Establish and maintain productive relationships and effective negotiations with customers at multiple levels within organizations. Collaboration: Partner with the Account Management team to ensure high satisfaction and adoption within your accounts as you continuously upsell and expand into new departments. Required Qualifications Highly self motivated with a positive attitude and a deep commitment to customer success and team achievement. Demonstrated technical aptitude and intellectual curiosity, coupled with strong organizational skills to manage a wide variety of tasks. 7+ years of experience working in a B2B SaaS environment 3+ years of experience managing and closing deals in a fast paced technology organization Strong at account planning, prospecting, and garnering the attention of senior executives Excellent communication and presentation skills Ability to effectively demonstrate technology products to audiences of various levels of technical proficiency Experience with Salesforce, Outreach, ZoomInfo or other similar tools Experience selling SaaS solutions within HR, Learning & Development, or adjacent technology markets is a plus. Salary Range $120,000 - $140,000 a year Total Rewards: The salary range for this position is $120,000 - $140,000 USD per year. This position is also eligible for commission earnings per the Sales Commissions Plan with an on target earnings of $240,000 - $280,000 as part of the compensation package. Base pay offered may vary depending on job related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you. At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies. The Team At Panopto, we believe in simple elegance in everything we do. At Panopto, we don't just talk about accountability; we live it. You'll be stepping into a team of seasoned Account Executives who are deeply embedded in the enterprise sector. We're not just "focused" on enterprise; we're passionately committed to tackling its unique challenges head on and passionately supporting this evolving community. This isn't just a job; it's a chance to be part of a cohesive, collaborative force driven by a genuine passion for our product and a persistent dedication to our customers. We operate with mutual respect, recognizing and celebrating each other's commitment to our shared success. If you're ready to ignite your career and contribute to a team that truly makes an impact, you've found your home. Beyond the Requirements At this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Recruiting Tips From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well prepared and self assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team. The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review Recruiter Call Video Interview & Assessment Hiring Manager Call Interview Loop Debrief Offer Our people and culture Panopto's mission is to be the leader in visual and audio based learning in a capture and post capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people), recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our purpose We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside video search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to People Experience department. Remote, US Candidates looking for flexible or remote friendly positions are encouraged to apply. Panopto is proud to be a remote first company. Employees in this position are eligible to work remotely. Remote, International Candidates looking for flexible or remote friendly positions are encouraged to apply. Panopto is proud to be a remote first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. Use of Artificial Intelligence (AI) Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates. Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results . click apply for full job details
Jan 17, 2026
Full time
Company Overview At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. Position Overview The Account Executive at Panopto is accountable for driving mid-market sales and ongoing revenue from the Panopto platform. We're looking for someone with a consultative sales approach and a proven track record of growing client accounts through polished presentation skills. You'll have the autonomy to manage your own success, with a direct impact on increasing annual recurring revenue, acquiring new logos, and fostering customer expansion. Your dedication to providing the best possible experience for our customers will be paramount to your success and ours. You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft. In this role, you will How You'll Contribute Sales Driven: Exceed monthly, quarterly sales targets by driving new opportunities and expansion opportunities into existing accounts. Exercise sound business judgment, creativity, and resourcefulness in the pursuit of strategic accounts. Write a territory plan and engage with all levels of the executive team to ensure you have the resources you need to accomplish your goals. Technology: Develop a thorough knowledge of a complex technology platform and the ability to launch into a demo with the end user's desired outcomes in mind. Align the Panopto solution with problems you uncover in your customers' organizations. Customer Focus: Establish and maintain productive relationships and effective negotiations with customers at multiple levels within organizations. Collaboration: Partner with the Account Management team to ensure high satisfaction and adoption within your accounts as you continuously upsell and expand into new departments. Required Qualifications Highly self motivated with a positive attitude and a deep commitment to customer success and team achievement. Demonstrated technical aptitude and intellectual curiosity, coupled with strong organizational skills to manage a wide variety of tasks. 7+ years of experience working in a B2B SaaS environment 3+ years of experience managing and closing deals in a fast paced technology organization Strong at account planning, prospecting, and garnering the attention of senior executives Excellent communication and presentation skills Ability to effectively demonstrate technology products to audiences of various levels of technical proficiency Experience with Salesforce, Outreach, ZoomInfo or other similar tools Experience selling SaaS solutions within HR, Learning & Development, or adjacent technology markets is a plus. Salary Range $120,000 - $140,000 a year Total Rewards: The salary range for this position is $120,000 - $140,000 USD per year. This position is also eligible for commission earnings per the Sales Commissions Plan with an on target earnings of $240,000 - $280,000 as part of the compensation package. Base pay offered may vary depending on job related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you. At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies. The Team At Panopto, we believe in simple elegance in everything we do. At Panopto, we don't just talk about accountability; we live it. You'll be stepping into a team of seasoned Account Executives who are deeply embedded in the enterprise sector. We're not just "focused" on enterprise; we're passionately committed to tackling its unique challenges head on and passionately supporting this evolving community. This isn't just a job; it's a chance to be part of a cohesive, collaborative force driven by a genuine passion for our product and a persistent dedication to our customers. We operate with mutual respect, recognizing and celebrating each other's commitment to our shared success. If you're ready to ignite your career and contribute to a team that truly makes an impact, you've found your home. Beyond the Requirements At this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Recruiting Tips From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well prepared and self assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team. The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review Recruiter Call Video Interview & Assessment Hiring Manager Call Interview Loop Debrief Offer Our people and culture Panopto's mission is to be the leader in visual and audio based learning in a capture and post capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people), recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our purpose We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside video search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to People Experience department. Remote, US Candidates looking for flexible or remote friendly positions are encouraged to apply. Panopto is proud to be a remote first company. Employees in this position are eligible to work remotely. Remote, International Candidates looking for flexible or remote friendly positions are encouraged to apply. Panopto is proud to be a remote first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. Use of Artificial Intelligence (AI) Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates. Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results . click apply for full job details
Head of Integrations SaaS / Software A fantastic opportunity has arisen for a Head of Integrations to join a pioneering software company that is transforming how global enterprises leverage cutting-edge technologies. This innovative business, backed by top-tier investors and recognised among the worlds most promising AI companies, is expanding their technical team to support continued growth and s click apply for full job details
Jan 17, 2026
Full time
Head of Integrations SaaS / Software A fantastic opportunity has arisen for a Head of Integrations to join a pioneering software company that is transforming how global enterprises leverage cutting-edge technologies. This innovative business, backed by top-tier investors and recognised among the worlds most promising AI companies, is expanding their technical team to support continued growth and s click apply for full job details
We're seeking a high-performing Senior Sales Director - Corporate WiFi to lead our expansion into the corporate connectivity and secure enterprise WiFi market. This senior, quota-carrying role focuses on building Purple's presence across corporate offices, multi-site enterprises, manufacturing, logistics, professional services, and secure workplace environments. Unlike Purple's heritage in guest WiFi, this role focuses on secure corporate networks, identity-driven access, policy control, monitoring, and enterprise connectivity. You will help organisations modernise their network access strategy, reduce cyber risk, and bring automation and intelligence to their WiFi environments. Reporting to the SVP Global Sales, you will lead Purple's corporate WiFi go to market execution, develop strong customer and partner relationships, and deliver growth in a strategically important vertical. This role is designed to scale in size and complexity over time - beginning with mid market and upper mid market organisations and expanding into national and international tier one enterprise opportunities as the solution and GTM mature. Why Join Purple Our values define us. We get the job done without politics or drama, we develop our people, and we take pride in making work fun. You'll join a team that knows its stuff, keeps learning, and raises the bar every day. What You Will Do Lead all commercial activity for the Corporate WiFi vertical across the UK and international markets. Drive growth initially through mid market and upper mid market opportunities, expanding into large national and tier one international enterprise accounts as the vertical matures. Own a senior sales quota across a pipeline spanning mid market to strategic enterprise deals. Build and maintain executive relationships with CISOs, CIOs, Network Architects, Heads of Workplace, and Digital Transformation leaders. Position Purple as a trusted partner for secure identity based access, network intelligence, segmentation, policy automation, monitoring, and compliance. Articulate the value of secure onboarding, advanced monitoring, analytics, and zero trust based network access. Execute corporate go to market plans across priority verticals including corporate offices, logistics, distribution, manufacturing, and professional services. Support the evolution and refinement of Purple's corporate WiFi offerings as the solution scales toward enterprise grade deployments. Work with MSPs, integrators, and OEM partners to broaden reach, enhance integration, and drive adoption. Support partner enablement to strengthen commercial and technical execution. Represent Purple at industry events, cybersecurity forums, networking conferences, and partner showcases. Contribute to market facing thought leadership on secure corporate WiFi, network intelligence, and identity driven access. Who You Are A proven enterprise sales leader with 7-10+ years selling secure WiFi, network security, identity/access, or cybersecurity solutions. Experienced in selling to CIO, CISO, and IT Director level stakeholders. Comfortable managing complex, multi stakeholder, long sales cycles. Strong understanding of corporate network architectures, security models, and identity based access controls. Commercially driven, highly autonomous, and able to operate effectively in an evolving product/vertical environment. Executive level communication skills with the presence to influence senior technology and security leaders. Excited to help Purple mature this vertical from mid market roots into global tier one enterprise engagements. Values Make it happen - We own things and get them done whatever it takes. Playful and positive - Life's too short to take things too seriously; we love positivity. In it together - We're always available to help for the greater good of the business. No bullsh t, no politics - We want to enjoy coming to work and make it pleasant. Know your stuff, keep learning - We value knowledge and a thirst for more of it. No drama - Things don't always go right, but a calm head always helps. Raise the bar - We aim high, take smart risks, and push what's possible. Bring Your Best Self to Work At Purple, we are committed to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences that each individual brings, and we believe that diversity enriches our team and drives innovation. We encourage applications from candidates of all backgrounds, regardless of race, gender, sexual orientation, religion, disability, or any other characteristic. We understand that everyone's journey is different, and we are open to conversations about flexible working arrangements that can accommodate your needs. Benefits Competitive senior level salary + performance bonus Hybrid working with international travel Emphasis on learning and development to progress your career 25 days holiday (plus bank holidays) and the option to buy extra days 4 volunteering days each year - give something back to the community Life insurance at 2 x salary Employee Assistance Programme, 24/7 helpline Company pension, 4% employer contribution Private Healthcare & Long Term Incentive Plan after 12 months' service
Jan 17, 2026
Full time
We're seeking a high-performing Senior Sales Director - Corporate WiFi to lead our expansion into the corporate connectivity and secure enterprise WiFi market. This senior, quota-carrying role focuses on building Purple's presence across corporate offices, multi-site enterprises, manufacturing, logistics, professional services, and secure workplace environments. Unlike Purple's heritage in guest WiFi, this role focuses on secure corporate networks, identity-driven access, policy control, monitoring, and enterprise connectivity. You will help organisations modernise their network access strategy, reduce cyber risk, and bring automation and intelligence to their WiFi environments. Reporting to the SVP Global Sales, you will lead Purple's corporate WiFi go to market execution, develop strong customer and partner relationships, and deliver growth in a strategically important vertical. This role is designed to scale in size and complexity over time - beginning with mid market and upper mid market organisations and expanding into national and international tier one enterprise opportunities as the solution and GTM mature. Why Join Purple Our values define us. We get the job done without politics or drama, we develop our people, and we take pride in making work fun. You'll join a team that knows its stuff, keeps learning, and raises the bar every day. What You Will Do Lead all commercial activity for the Corporate WiFi vertical across the UK and international markets. Drive growth initially through mid market and upper mid market opportunities, expanding into large national and tier one international enterprise accounts as the vertical matures. Own a senior sales quota across a pipeline spanning mid market to strategic enterprise deals. Build and maintain executive relationships with CISOs, CIOs, Network Architects, Heads of Workplace, and Digital Transformation leaders. Position Purple as a trusted partner for secure identity based access, network intelligence, segmentation, policy automation, monitoring, and compliance. Articulate the value of secure onboarding, advanced monitoring, analytics, and zero trust based network access. Execute corporate go to market plans across priority verticals including corporate offices, logistics, distribution, manufacturing, and professional services. Support the evolution and refinement of Purple's corporate WiFi offerings as the solution scales toward enterprise grade deployments. Work with MSPs, integrators, and OEM partners to broaden reach, enhance integration, and drive adoption. Support partner enablement to strengthen commercial and technical execution. Represent Purple at industry events, cybersecurity forums, networking conferences, and partner showcases. Contribute to market facing thought leadership on secure corporate WiFi, network intelligence, and identity driven access. Who You Are A proven enterprise sales leader with 7-10+ years selling secure WiFi, network security, identity/access, or cybersecurity solutions. Experienced in selling to CIO, CISO, and IT Director level stakeholders. Comfortable managing complex, multi stakeholder, long sales cycles. Strong understanding of corporate network architectures, security models, and identity based access controls. Commercially driven, highly autonomous, and able to operate effectively in an evolving product/vertical environment. Executive level communication skills with the presence to influence senior technology and security leaders. Excited to help Purple mature this vertical from mid market roots into global tier one enterprise engagements. Values Make it happen - We own things and get them done whatever it takes. Playful and positive - Life's too short to take things too seriously; we love positivity. In it together - We're always available to help for the greater good of the business. No bullsh t, no politics - We want to enjoy coming to work and make it pleasant. Know your stuff, keep learning - We value knowledge and a thirst for more of it. No drama - Things don't always go right, but a calm head always helps. Raise the bar - We aim high, take smart risks, and push what's possible. Bring Your Best Self to Work At Purple, we are committed to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences that each individual brings, and we believe that diversity enriches our team and drives innovation. We encourage applications from candidates of all backgrounds, regardless of race, gender, sexual orientation, religion, disability, or any other characteristic. We understand that everyone's journey is different, and we are open to conversations about flexible working arrangements that can accommodate your needs. Benefits Competitive senior level salary + performance bonus Hybrid working with international travel Emphasis on learning and development to progress your career 25 days holiday (plus bank holidays) and the option to buy extra days 4 volunteering days each year - give something back to the community Life insurance at 2 x salary Employee Assistance Programme, 24/7 helpline Company pension, 4% employer contribution Private Healthcare & Long Term Incentive Plan after 12 months' service
Customer Success Manager Key Highlights: Job Title: Customer Success Manager Location: Gateshead , 3 days per week in the office, hybrid working Reporting to: Head of Customer Success About Us ️ SaleCycle powers campaigns for some of the world's most recognisable brands. We help 500+ enterprise-level clients worldwide to optimise their online conversions through traffic retention and abandoned sales recovery. You'll find our HQ in the North East of England, founded in 2010, but since then, we've been on an exciting growth journey with employees also based in France. We leverage the latest tech and innovation to shape our products and deliver results. Our modern event-driven microservices architecture runs on AWS, and we embrace Golang as our preferred backend language for new services. All of this wouldn't be possible without our people- that's why they're at the heart of everything we do. Our Values At SaleCycle, we care about people- it's our top priority. We prioritise well-being, growth, and innovation, continuously pushing boundaries as a team and a company. Continuous Innovation: Collaborate, innovate, and celebrate! Premium Execution: Excellence Delivered Every Time! High Curiosity: Embrace your inner child- ask why and listen! Proactive Collaboration: United, we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. Communication Skills: Serve as the liaison between clients and internal teams, ensuring clear, transparent, and timely communication. Proactively share relevant product/service updates and industry insights to clients. Communicate complex technical information in an easy-to-understand way for clients, ensuring alignment on objectives. Client Retention & Growth: Monitor client health, identify risks, and proactively address concerns to ensure long-term retention. Identify opportunities for upselling or cross-selling additional services/products to expand the client's use of offerings. Collaborate with the sales team to renew contracts and secure additional business from existing clients. Collaborate with Finance Team to ensure we are collecting cash from clients in a prompt and efficient manner. Problem Solving & Issue Resolution: Quickly identify and address client issues, ensuring timely resolution and minimising impact to the client's operations. Collaborate with internal teams to troubleshoot and resolve complex issues, and keep the client informed throughout the process. Turn client challenges into opportunities for enhancing the client relationship. Strategic Account Planning: Develop a comprehensive account strategy for each client based on their unique needs, value and long-term objectives. Work with clients to clearly understand goals and KPIs that we can measure and deliver. Regularly review account performance, make data-driven recommendations, and adjust strategies to ensure ongoing success and growth. Time & Resource Management: Effectively prioritize client needs and manage multiple accounts simultaneously. Allocate resources efficiently to ensure timely project delivery and client satisfaction. Maintain a proactive approach to project timelines, ensuring all deliverables are met within agreed-upon deadlines. Collaboration with Internal Teams: Work closely with cross-functional teams (Sales, Marketing, Product) to ensure seamless service delivery and address client needs. Share client feedback and insights to help drive product or service improvements. Collaborate on internal initiatives that contribute to the growth and development of the client base. Product/Service Knowledge: Maintain in-depth knowledge of company products, services, and industry trends to effectively advise clients. Provide training and support to clients on product features and best practices. Stay up-to-date with new features and offerings to ensure clients are leveraging the latest capabilities. Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition from sales to service delivery. Provide initial product training and guide clients through setup, configuration, testing and launch. Ensure clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to work under pressure to meet client needs. Experience in strategic planning and managing complex accounts. Ability to prioritise, manage multiple projects, and meet deadlines in a fast-paced environment. Proficiency in CRM software HubSpot and Microsoft Office Suite (Word, Excel, PowerPoint). Industry knowledge relevant to the company's offerings is a plus. Preferred Skills: Previous experience in a software company is preferred where technical knowledge is required. Familiarity with customer success methodologies (e.g., Net Promoter Score, Customer Satisfaction surveys). Knowledge of data analytics tools to track and report on account performance (e.g., Looker) Perks & Benefits: We value our employees at SaleCycle, so we offer great benefits and incentives in addition to a competitive salary. Please note benefits may vary by country. Flexible hybrid working 25 days annual leave + public holidays + your birthday off Employee Assistance Program (EAP), including 24/7 GP access Life Insurance Up to 5% matched pension contribution Tech & Cycle to Work salary sacrifice schemes Annual company meet-up Monthly social fund Bonus schemes for innovation, new business, and employee referrals Enhanced parental leave Volunteering Days Long Service Awards Support & Equal Opportunities: If you have a medical condition or require adjustments to our process, let us know so we can support you and ensure you have the best possible interview experience. We are an equal opportunities employer and value diversity. We do not discriminate based on race, religion, gender, nationality, sexual orientation, marital status, disability, or age. Interested? Apply now! We'd love to hear from you! If you're excited about this opportunity and want to be part of a fast-moving, innovative team, apply today.
Jan 17, 2026
Full time
Customer Success Manager Key Highlights: Job Title: Customer Success Manager Location: Gateshead , 3 days per week in the office, hybrid working Reporting to: Head of Customer Success About Us ️ SaleCycle powers campaigns for some of the world's most recognisable brands. We help 500+ enterprise-level clients worldwide to optimise their online conversions through traffic retention and abandoned sales recovery. You'll find our HQ in the North East of England, founded in 2010, but since then, we've been on an exciting growth journey with employees also based in France. We leverage the latest tech and innovation to shape our products and deliver results. Our modern event-driven microservices architecture runs on AWS, and we embrace Golang as our preferred backend language for new services. All of this wouldn't be possible without our people- that's why they're at the heart of everything we do. Our Values At SaleCycle, we care about people- it's our top priority. We prioritise well-being, growth, and innovation, continuously pushing boundaries as a team and a company. Continuous Innovation: Collaborate, innovate, and celebrate! Premium Execution: Excellence Delivered Every Time! High Curiosity: Embrace your inner child- ask why and listen! Proactive Collaboration: United, we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. Communication Skills: Serve as the liaison between clients and internal teams, ensuring clear, transparent, and timely communication. Proactively share relevant product/service updates and industry insights to clients. Communicate complex technical information in an easy-to-understand way for clients, ensuring alignment on objectives. Client Retention & Growth: Monitor client health, identify risks, and proactively address concerns to ensure long-term retention. Identify opportunities for upselling or cross-selling additional services/products to expand the client's use of offerings. Collaborate with the sales team to renew contracts and secure additional business from existing clients. Collaborate with Finance Team to ensure we are collecting cash from clients in a prompt and efficient manner. Problem Solving & Issue Resolution: Quickly identify and address client issues, ensuring timely resolution and minimising impact to the client's operations. Collaborate with internal teams to troubleshoot and resolve complex issues, and keep the client informed throughout the process. Turn client challenges into opportunities for enhancing the client relationship. Strategic Account Planning: Develop a comprehensive account strategy for each client based on their unique needs, value and long-term objectives. Work with clients to clearly understand goals and KPIs that we can measure and deliver. Regularly review account performance, make data-driven recommendations, and adjust strategies to ensure ongoing success and growth. Time & Resource Management: Effectively prioritize client needs and manage multiple accounts simultaneously. Allocate resources efficiently to ensure timely project delivery and client satisfaction. Maintain a proactive approach to project timelines, ensuring all deliverables are met within agreed-upon deadlines. Collaboration with Internal Teams: Work closely with cross-functional teams (Sales, Marketing, Product) to ensure seamless service delivery and address client needs. Share client feedback and insights to help drive product or service improvements. Collaborate on internal initiatives that contribute to the growth and development of the client base. Product/Service Knowledge: Maintain in-depth knowledge of company products, services, and industry trends to effectively advise clients. Provide training and support to clients on product features and best practices. Stay up-to-date with new features and offerings to ensure clients are leveraging the latest capabilities. Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition from sales to service delivery. Provide initial product training and guide clients through setup, configuration, testing and launch. Ensure clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to work under pressure to meet client needs. Experience in strategic planning and managing complex accounts. Ability to prioritise, manage multiple projects, and meet deadlines in a fast-paced environment. Proficiency in CRM software HubSpot and Microsoft Office Suite (Word, Excel, PowerPoint). Industry knowledge relevant to the company's offerings is a plus. Preferred Skills: Previous experience in a software company is preferred where technical knowledge is required. Familiarity with customer success methodologies (e.g., Net Promoter Score, Customer Satisfaction surveys). Knowledge of data analytics tools to track and report on account performance (e.g., Looker) Perks & Benefits: We value our employees at SaleCycle, so we offer great benefits and incentives in addition to a competitive salary. Please note benefits may vary by country. Flexible hybrid working 25 days annual leave + public holidays + your birthday off Employee Assistance Program (EAP), including 24/7 GP access Life Insurance Up to 5% matched pension contribution Tech & Cycle to Work salary sacrifice schemes Annual company meet-up Monthly social fund Bonus schemes for innovation, new business, and employee referrals Enhanced parental leave Volunteering Days Long Service Awards Support & Equal Opportunities: If you have a medical condition or require adjustments to our process, let us know so we can support you and ensure you have the best possible interview experience. We are an equal opportunities employer and value diversity. We do not discriminate based on race, religion, gender, nationality, sexual orientation, marital status, disability, or age. Interested? Apply now! We'd love to hear from you! If you're excited about this opportunity and want to be part of a fast-moving, innovative team, apply today.
About Sequence Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure. The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates. Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing. At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had. The role We're looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You'll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function. What you'll do Manage the customer implementation lifecycle from signature to go-live Translate complex customer pricing models into the Sequence data model Work closely with our GTM team on upsell and renewal opportunities Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday Build the playbook and scale our onboarding and product specialist team right next to our C-level team Who you'll be 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity Strong communications skills and attention to detail Comfortable communicating and building relationships with technical and non-technical stakeholders This is a great fit if you Enjoy being hands-on with customers and detailed product implementations Want to work as part of a small, fast-moving team Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions Want to work on something new. The biggest product and company decisions still lie ahead of us Enjoy the uncertainty and unpredictability that comes with an early stage company Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering This won't be the right role if you You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey. You prefer a slower pace. We're tackling real problems for our customers today, so we need to move quickly. Want all of the benefits that come with an larger, established tech company You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity The Interview Process We're moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit. 15-minute screening call with Hiring Manager (Enda, COO) 45-minute product assessment with Hiring Manager (Enda, COO) and Founding Solutions Engineer (Killian) 30-minute role/cultural fit call with Founder (Riya, CEO) 30-minute role/cultural fit with our Head of Product (Merlin)
Jan 17, 2026
Full time
About Sequence Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure. The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates. Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing. At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had. The role We're looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You'll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function. What you'll do Manage the customer implementation lifecycle from signature to go-live Translate complex customer pricing models into the Sequence data model Work closely with our GTM team on upsell and renewal opportunities Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday Build the playbook and scale our onboarding and product specialist team right next to our C-level team Who you'll be 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity Strong communications skills and attention to detail Comfortable communicating and building relationships with technical and non-technical stakeholders This is a great fit if you Enjoy being hands-on with customers and detailed product implementations Want to work as part of a small, fast-moving team Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions Want to work on something new. The biggest product and company decisions still lie ahead of us Enjoy the uncertainty and unpredictability that comes with an early stage company Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering This won't be the right role if you You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey. You prefer a slower pace. We're tackling real problems for our customers today, so we need to move quickly. Want all of the benefits that come with an larger, established tech company You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity The Interview Process We're moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit. 15-minute screening call with Hiring Manager (Enda, COO) 45-minute product assessment with Hiring Manager (Enda, COO) and Founding Solutions Engineer (Killian) 30-minute role/cultural fit call with Founder (Riya, CEO) 30-minute role/cultural fit with our Head of Product (Merlin)
VP, Head of National FI page is loaded VP, Head of National FIlocations: Birmingham, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R3511 As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Sompo has a unique opportunity for a Head of National Financial Institutions in our Financial Institutions team in our UK business.The Financial Institutions team, established in 2014, boasts a robust network of brokers and provides a comprehensive range of FI products. The team is committed to expanding its regional presence and aims to grow nationally across the UK and Ireland. We are dedicated to this initiative and are enthusiastic about developing the necessary infrastructure to support it.Location: This position will be based out of our Birmingham office and report into the Head of Financial Institutions UK. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.Our business, Your impact, Shared opportunity What you'll be doing: Underwriting - Full and thorough underwriting of all accounts in accordance with underwriting guidelines and individual authority granted by management. Profitability - Focus on profitability of portfolio Production - heavy focus on regional broker development - Nationally in the UK. New Business - strong focus on new business production - main focus to grow regional/national FI portfolio. Renewal Retention - focus on renewal retention. Target to be set with unit head. Service - Implementation of first-class underwriting Service, building a strong reputation that is recognised as superior in the Industry. Broker maintenance - continuous engagement with brokers including regular catchups, meetings, entertainment, etc Collaboration - to work with other Financial Lines business units to grow the regional portfolio Wording / product development - Build a market leading product(s) to compete with competitors and bring adequate coverage to our clients. Portal development - take a leading role in the design and development of a Financial Lines wide underwriting portal to enable electronic trading for brokers Market material - develop product supporting material including IPID, sales material, website and other product collateral to support marketing and production initiatives. Communication - continuous input, feedback and support at FI underwriting meetings. Strategy - contribute to FI strategy e.g. broker development, online portals, appetite, etc Budgeting/planning - Assist unit head with budgeting and planning Administration - All risks to be filed electronically to the standard set by the unit head. Reporting - data analysis and regular review of portfolio as and when required by unit head Travel - expectation of national travel where required and necessaryWhat you'll bring: A minimum of 10 years relevant underwriting experience Experience and technical knowledge of underwriting a range of FI placements desirable Experience in underwriting UK FI business Strong problem solving and decision making abilities. Excellent written and oral communication skills Exceptional interpersonal skills with the ability to work in a team environment. Strong analytical skills Ability to work effectively in a pressured environment Appetite and hunger to learn and grow and 'go the extra mile'. Eye for detail Ability to organize efficiently Competent computer skillsOur Benefits We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs: Expansive Health & Wellness Benefits Generous Retirement & Savings Plans Global Parental Leave & Adoption AssistanceWe strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment. Expert Partners. Clarity in complexity. Unwavering commitment .We're Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings' 130 years of innovation, we're committed to applying all of our experience to simplify yours.Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.Because when you choose Sompo, you choose the ease of expertise.Sompo is an equal opportunity employer committed to a diverse workforce. To learn more about visit our website at We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 130 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of ExpertiseTM . "Sompo" refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world with excellent financial strength as evidenced by ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard & Poor's. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on or visit .
Jan 17, 2026
Full time
VP, Head of National FI page is loaded VP, Head of National FIlocations: Birmingham, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R3511 As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Sompo has a unique opportunity for a Head of National Financial Institutions in our Financial Institutions team in our UK business.The Financial Institutions team, established in 2014, boasts a robust network of brokers and provides a comprehensive range of FI products. The team is committed to expanding its regional presence and aims to grow nationally across the UK and Ireland. We are dedicated to this initiative and are enthusiastic about developing the necessary infrastructure to support it.Location: This position will be based out of our Birmingham office and report into the Head of Financial Institutions UK. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.Our business, Your impact, Shared opportunity What you'll be doing: Underwriting - Full and thorough underwriting of all accounts in accordance with underwriting guidelines and individual authority granted by management. Profitability - Focus on profitability of portfolio Production - heavy focus on regional broker development - Nationally in the UK. New Business - strong focus on new business production - main focus to grow regional/national FI portfolio. Renewal Retention - focus on renewal retention. Target to be set with unit head. Service - Implementation of first-class underwriting Service, building a strong reputation that is recognised as superior in the Industry. Broker maintenance - continuous engagement with brokers including regular catchups, meetings, entertainment, etc Collaboration - to work with other Financial Lines business units to grow the regional portfolio Wording / product development - Build a market leading product(s) to compete with competitors and bring adequate coverage to our clients. Portal development - take a leading role in the design and development of a Financial Lines wide underwriting portal to enable electronic trading for brokers Market material - develop product supporting material including IPID, sales material, website and other product collateral to support marketing and production initiatives. Communication - continuous input, feedback and support at FI underwriting meetings. Strategy - contribute to FI strategy e.g. broker development, online portals, appetite, etc Budgeting/planning - Assist unit head with budgeting and planning Administration - All risks to be filed electronically to the standard set by the unit head. Reporting - data analysis and regular review of portfolio as and when required by unit head Travel - expectation of national travel where required and necessaryWhat you'll bring: A minimum of 10 years relevant underwriting experience Experience and technical knowledge of underwriting a range of FI placements desirable Experience in underwriting UK FI business Strong problem solving and decision making abilities. Excellent written and oral communication skills Exceptional interpersonal skills with the ability to work in a team environment. Strong analytical skills Ability to work effectively in a pressured environment Appetite and hunger to learn and grow and 'go the extra mile'. Eye for detail Ability to organize efficiently Competent computer skillsOur Benefits We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs: Expansive Health & Wellness Benefits Generous Retirement & Savings Plans Global Parental Leave & Adoption AssistanceWe strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment. Expert Partners. Clarity in complexity. Unwavering commitment .We're Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings' 130 years of innovation, we're committed to applying all of our experience to simplify yours.Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.Because when you choose Sompo, you choose the ease of expertise.Sompo is an equal opportunity employer committed to a diverse workforce. To learn more about visit our website at We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 130 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of ExpertiseTM . "Sompo" refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world with excellent financial strength as evidenced by ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard & Poor's. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on or visit .
Customer Success Manager at Birdeye in United Kingdom - Apply now! Sales Full-time Description Why BirdEye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye's AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal - it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who's who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Birdeye is seeking a passionate and dynamic Mid-Market Account Executive who is excited to explore new markets and make a significant impact. If you are driven by a love for sales, have a strong track record, and thrive in a competitive environment, this opportunity is for you. With a market opportunity exceeding $10 billion in the US alone and even larger globally, our solutions offer benefits to every business. We're looking for motivated individuals who are eager to help us grow, achieve our goals, and enjoy the journey along the way. What You'll Be Doing Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that they know how to use Birdeye to their maximum benefit. Their successes will feel like yours. You are empathetic to their specific business processes, and can craft communication and education tailored to each - this includes account onboarding, training, management, retention and renewal. You possess high positive energy and love to work with customers and make them successful. You are an expert in social media and possess strong verbal and written communication skills. You are a diligent worker, technically savvy, a problem solver, and do whatever it takes to deliver value to businesses. You must be able to clearly understand business needs and articulate Birdeye value proposition. You will make it your priority to positively impact and manage the customer's overall experience with Birdeye. We'll rely on you to listen to our business customers and use your expertise, creativity, and passion to meet their needs - and remind them that behind our awesome product are amazing people like you who are the voice of Birdeye! Requirements Bachelor's degree in technology, engineering, science, mathematics, business or equivalent experience 3+ years experience in professional services or B2B account management, preferably in SaaS Proven ability in organization, project management, time management, and communication skills Knowledge of CX/SEM/SEO/advertising/social media Technical experience or aptitude in working with SaaS platform configuration and troubleshooting Experience with online subscription / SaaS products is a must Energetic extroverted personality-you love working with customers and are customer obsessed Enthusiasm for troubleshooting issues; excited to learn and use new products/features Ability to quickly grasp and succinctly explain technological and business concepts Proven track record in managing enterprise customer relationships and delivering results Ability to stay calm and manage clients even under adverse conditions Strong communication skills and technical aptitude Diligence and organization in follow-up processes - document all calls/customer interactions in CRM Nice to have Experience in Customer Experience / Reputation Management, Social Media Campaigns Up-sell and value-selling experience Why You'll Join Us At Birdeye, we seek to innovate and to be the product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done. Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times. Benefits 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO) Flexible PTO 401(k) with company match Flexible work from home options available Maternity & Paternity Leave Employee Resource Groups - network with like-minded "Birds" Abundant opportunities that come with a dynamic and fast-growing organization! Apply Apply Related Job Openings Account Executive United Kingdom
Jan 17, 2026
Full time
Customer Success Manager at Birdeye in United Kingdom - Apply now! Sales Full-time Description Why BirdEye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye's AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal - it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who's who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Birdeye is seeking a passionate and dynamic Mid-Market Account Executive who is excited to explore new markets and make a significant impact. If you are driven by a love for sales, have a strong track record, and thrive in a competitive environment, this opportunity is for you. With a market opportunity exceeding $10 billion in the US alone and even larger globally, our solutions offer benefits to every business. We're looking for motivated individuals who are eager to help us grow, achieve our goals, and enjoy the journey along the way. What You'll Be Doing Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that they know how to use Birdeye to their maximum benefit. Their successes will feel like yours. You are empathetic to their specific business processes, and can craft communication and education tailored to each - this includes account onboarding, training, management, retention and renewal. You possess high positive energy and love to work with customers and make them successful. You are an expert in social media and possess strong verbal and written communication skills. You are a diligent worker, technically savvy, a problem solver, and do whatever it takes to deliver value to businesses. You must be able to clearly understand business needs and articulate Birdeye value proposition. You will make it your priority to positively impact and manage the customer's overall experience with Birdeye. We'll rely on you to listen to our business customers and use your expertise, creativity, and passion to meet their needs - and remind them that behind our awesome product are amazing people like you who are the voice of Birdeye! Requirements Bachelor's degree in technology, engineering, science, mathematics, business or equivalent experience 3+ years experience in professional services or B2B account management, preferably in SaaS Proven ability in organization, project management, time management, and communication skills Knowledge of CX/SEM/SEO/advertising/social media Technical experience or aptitude in working with SaaS platform configuration and troubleshooting Experience with online subscription / SaaS products is a must Energetic extroverted personality-you love working with customers and are customer obsessed Enthusiasm for troubleshooting issues; excited to learn and use new products/features Ability to quickly grasp and succinctly explain technological and business concepts Proven track record in managing enterprise customer relationships and delivering results Ability to stay calm and manage clients even under adverse conditions Strong communication skills and technical aptitude Diligence and organization in follow-up processes - document all calls/customer interactions in CRM Nice to have Experience in Customer Experience / Reputation Management, Social Media Campaigns Up-sell and value-selling experience Why You'll Join Us At Birdeye, we seek to innovate and to be the product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done. Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times. Benefits 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO) Flexible PTO 401(k) with company match Flexible work from home options available Maternity & Paternity Leave Employee Resource Groups - network with like-minded "Birds" Abundant opportunities that come with a dynamic and fast-growing organization! Apply Apply Related Job Openings Account Executive United Kingdom
Business Development Manager Cyber Security Solutions On behalf of a fast-growing Cyber Security Solutions provider that assists organisations protect their digital assets and stay ahead of evolving threats. We are seeking a driven Business Development Manager to lead new business acquisition and build strategic relationships with mid-market and enterprise clients click apply for full job details
Jan 17, 2026
Full time
Business Development Manager Cyber Security Solutions On behalf of a fast-growing Cyber Security Solutions provider that assists organisations protect their digital assets and stay ahead of evolving threats. We are seeking a driven Business Development Manager to lead new business acquisition and build strategic relationships with mid-market and enterprise clients click apply for full job details
Account Manager Cyber Security Solutions On behalf of a fast-growing Cyber Security Solutions provider that helps organisations protect their digital assets and stay ahead of evolving threats, we are seeking a proactive and relationship-driven Account Manager to nurture and grow a portfolio of mid-market and enterprise clients click apply for full job details
Jan 17, 2026
Full time
Account Manager Cyber Security Solutions On behalf of a fast-growing Cyber Security Solutions provider that helps organisations protect their digital assets and stay ahead of evolving threats, we are seeking a proactive and relationship-driven Account Manager to nurture and grow a portfolio of mid-market and enterprise clients click apply for full job details
Farm Manager - Arable & Root Crop Production This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced and motivated farm professional with a passion for arable and root crop production? Do you thrive leading people, managing cropping programmes, and driving continuous improvement? Are you looking to play an influential role within a forward-thinking agricultural business? Location of the Job: Herefordshire Salary & Benefits Package £45K+ (DOE) plus company vehicle Accommodation options are available Permanent, full-time position Opportunity to influence crop diversification and future business strategy Professional development supported Additional Information This role would suit an experienced Farm Manager or Assistant Farm Manager with a strong background in arable and root crop systems, people management, and modern farm operations. About the Company Our client is a progressive and ambitious farming business specialising in arable and potato production, with continued investment to drive innovation, performance, crop diversification, and greater resilience. The enterprise employs a capable team and is strongly committed to sustainable farming and long-term business growth. Farm Manager - The Job Role Details You will take a lead role in planning and managing the farm's cropping programmes, overseeing day-to-day operations, and driving technical development across root crop and vegetable production. Key Responsibilities Plan and manage arable and potato cropping from establishment to harvest Drive technical development, particularly within root crop and vegetable production Develop and manage crop rotations, nutrition, irrigation, and cultivation programmes Monitor plant health, pests, and disease, implementing preventative strategies Lead, supervise, and train permanent and seasonal team members Plan workloads and maintain a safe, positive working culture Oversee machinery and equipment maintenance and performance Assist with budgeting, cost control, and purchasingProvide timely crop reports, yield assessments, and operational KPIs Ensure H&S compliance, risk assessments, and accurate records Promote sustainable practices including soil health and water stewardship Ideal Candidate Skills & Qualifications Proven experience managing commercial arable and/or root crop production Strong leadership skills with an organised and proactive approach Experienced with modern machinery and precision farming technologies Commercially aware with sound decision-making skills Strong communicator, able to build trust and foster teamwork Relevant agricultural qualifications preferred (not essential) Passion for sustainable farming and new crop development Working Hours Full-time. Peak periods may require extended hours and weekend availability. How to Apply Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. The Industry (Key Words) Farm Manager, Assistant Farm Manager, Arable, Potatoes, Root Crops, Vegetable Production, Crop Rotation, Precision Farming, Farm Operations, Sustainable Agriculture, Agriculture Jobs We thank all applicants who apply for this role. However, only those shortlisted for interview will be contacted. Rest assured your application will be handled in complete confidence and your personal details will not be shared with any third party without your prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
Jan 17, 2026
Full time
Farm Manager - Arable & Root Crop Production This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced and motivated farm professional with a passion for arable and root crop production? Do you thrive leading people, managing cropping programmes, and driving continuous improvement? Are you looking to play an influential role within a forward-thinking agricultural business? Location of the Job: Herefordshire Salary & Benefits Package £45K+ (DOE) plus company vehicle Accommodation options are available Permanent, full-time position Opportunity to influence crop diversification and future business strategy Professional development supported Additional Information This role would suit an experienced Farm Manager or Assistant Farm Manager with a strong background in arable and root crop systems, people management, and modern farm operations. About the Company Our client is a progressive and ambitious farming business specialising in arable and potato production, with continued investment to drive innovation, performance, crop diversification, and greater resilience. The enterprise employs a capable team and is strongly committed to sustainable farming and long-term business growth. Farm Manager - The Job Role Details You will take a lead role in planning and managing the farm's cropping programmes, overseeing day-to-day operations, and driving technical development across root crop and vegetable production. Key Responsibilities Plan and manage arable and potato cropping from establishment to harvest Drive technical development, particularly within root crop and vegetable production Develop and manage crop rotations, nutrition, irrigation, and cultivation programmes Monitor plant health, pests, and disease, implementing preventative strategies Lead, supervise, and train permanent and seasonal team members Plan workloads and maintain a safe, positive working culture Oversee machinery and equipment maintenance and performance Assist with budgeting, cost control, and purchasingProvide timely crop reports, yield assessments, and operational KPIs Ensure H&S compliance, risk assessments, and accurate records Promote sustainable practices including soil health and water stewardship Ideal Candidate Skills & Qualifications Proven experience managing commercial arable and/or root crop production Strong leadership skills with an organised and proactive approach Experienced with modern machinery and precision farming technologies Commercially aware with sound decision-making skills Strong communicator, able to build trust and foster teamwork Relevant agricultural qualifications preferred (not essential) Passion for sustainable farming and new crop development Working Hours Full-time. Peak periods may require extended hours and weekend availability. How to Apply Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. The Industry (Key Words) Farm Manager, Assistant Farm Manager, Arable, Potatoes, Root Crops, Vegetable Production, Crop Rotation, Precision Farming, Farm Operations, Sustainable Agriculture, Agriculture Jobs We thank all applicants who apply for this role. However, only those shortlisted for interview will be contacted. Rest assured your application will be handled in complete confidence and your personal details will not be shared with any third party without your prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS customers achieve maximum value from their investment in our solutions. You will be based in our London Shoreditch office (hybrid 2 days per week) and within our growing Customer Success function, reporting directly to the Global Head of Customer Success. The CSM will be a trusted partner to clients, understanding how they use our products and helping them translate that use into measurable outcomes. This is not a sales or account management role. It is a dedicated Customer Success role, working in partnership with Account Management but operating autonomously, focused entirely on the adoption, capability, and value our customers derive. As a Customer Success Manager, you will: Build relationships with customers, as their advocate and trusted advisor. Translate customer goals into actionable adoption and value strategies using ITRS products. Monitor and analyse customer health, usage, adoption patterns and outcomes, then design interventions to maximise success. Identify potential risks to customer retention and work collaboratively to avoid them before they materialise. Facilitate customer workshops and business reviews to surface needs, measure progress and align goals. Capture and share customer feedback, providing insight that helps shape product development and service offerings. Partner with our teams (Support, Professional Services, Product, Account Management) to coordinate delivery of customer outcomes. Document customer engagements and maintain visibility of activity, outcomes and risks across systems. Refine and improve Customer Success practices to ensure they are aligned with the evolving needs of clients. Requirements A blend of technical understanding and customer-facing skills, from an observability, monitoring, or enterprise software environment. Experience in a Customer Success, Technical Account Management, or related customer-facing role (non-sales). Hands-on knowledge of observability platforms or monitoring tools (Geneos, Opsview, OP5 or Uptrends advantageous) Background in enterprise-scale environments (financial services experience advantageous). Ability to translate technical solutions into business value and outcomes. Experience delivering training, workshops, or enablement programmes. Analytical skills for interpreting customer usage and health metrics. Excellent communication and relationship-building skills at all levels, from technical staff to senior stakeholders. Organised, proactive, and comfortable working independently while collaborating across functions. Health insurance cover for you and your dependents Dental Cover for you and your dependants Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce. Apply for this Job Please note that the ITRS Recruitment portal is powered by Workable. Use of the portal is subject to the following privacy policy:
Jan 17, 2026
Full time
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS customers achieve maximum value from their investment in our solutions. You will be based in our London Shoreditch office (hybrid 2 days per week) and within our growing Customer Success function, reporting directly to the Global Head of Customer Success. The CSM will be a trusted partner to clients, understanding how they use our products and helping them translate that use into measurable outcomes. This is not a sales or account management role. It is a dedicated Customer Success role, working in partnership with Account Management but operating autonomously, focused entirely on the adoption, capability, and value our customers derive. As a Customer Success Manager, you will: Build relationships with customers, as their advocate and trusted advisor. Translate customer goals into actionable adoption and value strategies using ITRS products. Monitor and analyse customer health, usage, adoption patterns and outcomes, then design interventions to maximise success. Identify potential risks to customer retention and work collaboratively to avoid them before they materialise. Facilitate customer workshops and business reviews to surface needs, measure progress and align goals. Capture and share customer feedback, providing insight that helps shape product development and service offerings. Partner with our teams (Support, Professional Services, Product, Account Management) to coordinate delivery of customer outcomes. Document customer engagements and maintain visibility of activity, outcomes and risks across systems. Refine and improve Customer Success practices to ensure they are aligned with the evolving needs of clients. Requirements A blend of technical understanding and customer-facing skills, from an observability, monitoring, or enterprise software environment. Experience in a Customer Success, Technical Account Management, or related customer-facing role (non-sales). Hands-on knowledge of observability platforms or monitoring tools (Geneos, Opsview, OP5 or Uptrends advantageous) Background in enterprise-scale environments (financial services experience advantageous). Ability to translate technical solutions into business value and outcomes. Experience delivering training, workshops, or enablement programmes. Analytical skills for interpreting customer usage and health metrics. Excellent communication and relationship-building skills at all levels, from technical staff to senior stakeholders. Organised, proactive, and comfortable working independently while collaborating across functions. Health insurance cover for you and your dependents Dental Cover for you and your dependants Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce. Apply for this Job Please note that the ITRS Recruitment portal is powered by Workable. Use of the portal is subject to the following privacy policy:
About the Role: Grade Level (for internal use): 11 The Team: The Web Taxonomist will be a key member of the Enterprise Marketing Strategy and Demand Generation team, supporting the execution of a consistent enterprise-wide digital experience. Reporting to the Director of Digital Acquisition who has responsibility across paid media and search engine optimization, this role plays a crucial part in organizing and optimizing web content across S&P Global's corporate and divisional sites to ensure consistency, discoverability, and user-centric navigation. Working closely with content owners, SEO leads, UX designers, and technical teams, the Web Taxonomist will enable a more effective and scalable web experience for customers. The Impact This role is instrumental in bringing order and clarity to a complex and expansive content ecosystem. By creating and maintaining robust taxonomies and metadata structures, the Web Taxonomist ensures that content across corporate and divisions is easy to find, contextually relevant, and aligned with user intent. Their work directly supports customer journey optimization, content personalization, and search performance, thereby improving engagement and conversion. Responsibilities Develop and maintain a centralized taxonomy and metadata schema for S&P Global's enterprise web properties. Conduct audits of existing site structures and content groupings to identify inconsistencies and opportunities for enhancement. Partner with UX, SEO, content, and technical teams to ensure taxonomy supports business goals, user experience, and search optimization. Support the development of tagging frameworks for Adobe Experience Manager (AEM), Adobe Target, and personalization tools. Serve as a subject matter expert in organizing content by audience, topic, industry, and solution areas. Collaborate with global divisional teams to align taxonomy standards while accommodating unique business needs. Maintain documentation and training materials to promote adoption of taxonomy standards. Provide ongoing governance and quality control to ensure metadata integrity and consistency. What We're Looking For: Basic Required Qualifications: Education: Bachelor's degree in library science, Information Architecture, Digital Marketing, or a related field 5-7+ years of experience in taxonomy design, metadata strategy, or content architecture in a large digital environment Familiarity with enterprise content management systems (preferably AEM), tagging tools, and digital asset management systems Understanding of SEO, UX design principles, and accessibility standards Strong communication and stakeholder engagement skills in a global organization. Additional Preferred Qualifications: Experience in B2B marketing or content-heavy organizations Background in web content strategy or digital operations Exposure to Adobe Target, Adobe Analytics, and audience segmentation tools What's In It for You? Structure: Shape how content is categorized and discovered across a global digital ecosystem. Impact: Enhance personalization, engagement, and findability across four business divisions. Collaboration: Work with UX, SEO, content, and engineering teams to deliver better experiences. Growth: Advance your career in a role that sits at the intersection of content, user experience, and enterprise strategy. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it, we are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here () . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster () describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID: 316417 Posted On: 2025-11-24 Location: London, United Kingdom
Jan 17, 2026
Full time
About the Role: Grade Level (for internal use): 11 The Team: The Web Taxonomist will be a key member of the Enterprise Marketing Strategy and Demand Generation team, supporting the execution of a consistent enterprise-wide digital experience. Reporting to the Director of Digital Acquisition who has responsibility across paid media and search engine optimization, this role plays a crucial part in organizing and optimizing web content across S&P Global's corporate and divisional sites to ensure consistency, discoverability, and user-centric navigation. Working closely with content owners, SEO leads, UX designers, and technical teams, the Web Taxonomist will enable a more effective and scalable web experience for customers. The Impact This role is instrumental in bringing order and clarity to a complex and expansive content ecosystem. By creating and maintaining robust taxonomies and metadata structures, the Web Taxonomist ensures that content across corporate and divisions is easy to find, contextually relevant, and aligned with user intent. Their work directly supports customer journey optimization, content personalization, and search performance, thereby improving engagement and conversion. Responsibilities Develop and maintain a centralized taxonomy and metadata schema for S&P Global's enterprise web properties. Conduct audits of existing site structures and content groupings to identify inconsistencies and opportunities for enhancement. Partner with UX, SEO, content, and technical teams to ensure taxonomy supports business goals, user experience, and search optimization. Support the development of tagging frameworks for Adobe Experience Manager (AEM), Adobe Target, and personalization tools. Serve as a subject matter expert in organizing content by audience, topic, industry, and solution areas. Collaborate with global divisional teams to align taxonomy standards while accommodating unique business needs. Maintain documentation and training materials to promote adoption of taxonomy standards. Provide ongoing governance and quality control to ensure metadata integrity and consistency. What We're Looking For: Basic Required Qualifications: Education: Bachelor's degree in library science, Information Architecture, Digital Marketing, or a related field 5-7+ years of experience in taxonomy design, metadata strategy, or content architecture in a large digital environment Familiarity with enterprise content management systems (preferably AEM), tagging tools, and digital asset management systems Understanding of SEO, UX design principles, and accessibility standards Strong communication and stakeholder engagement skills in a global organization. Additional Preferred Qualifications: Experience in B2B marketing or content-heavy organizations Background in web content strategy or digital operations Exposure to Adobe Target, Adobe Analytics, and audience segmentation tools What's In It for You? Structure: Shape how content is categorized and discovered across a global digital ecosystem. Impact: Enhance personalization, engagement, and findability across four business divisions. Collaboration: Work with UX, SEO, content, and engineering teams to deliver better experiences. Growth: Advance your career in a role that sits at the intersection of content, user experience, and enterprise strategy. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it, we are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here () . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster () describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID: 316417 Posted On: 2025-11-24 Location: London, United Kingdom
United Kingdom - Meeting Insights Customer Success Manager Location: Remote Work, United Kingdom AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and customer experience. Our innovative products, solutions and services are used by large multinational enterprises and leading tier-one operators worldwide. As of today, 50 of Fortune 100 enterprises use AudioCodes technology. At AudioCodes, we recognize that our strength as a company comes from the unique talents that each of our employees brings to the table. After all, they are our most valuable assets. The only way to keep ahead of the curve and successfully meet the challenges of the 21st century is to invest heavily in our team. At the same time, through carefully tailored guidance and nurturing, we encourage each employee to continually strive for professional excellence, achievement, and real personal development. We offer a flexible and collaborative work environment, along with career growth opportunities. Job Description The CSM will primarily be responsible for the business growth and selling of the AudioCodes Meeting Insights solution. Meeting insights delivers a complete meeting solution that ensures that conference calls and meetings always deliver maximum productivity. Leveraging AudioCodes' vast voice expertise and state-of-the-art Voice.AI technology, Meeting Insights easily captures and organizes all meeting-generated content from team collaboration and training sessions to sales and recruitment calls. The role involves managing a portfolio of accounts, building relationships with customers, and working closely with them to help achieve their business goals. Responsibilities Build and execute an account-specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management, and account planning sessions. Manage a portfolio of accounts with a focus on renewals and upsells conversations. Work closely with our customers with the drive to help them change their workplace and achieve their business goals. Become a trusted advisor and ambassador of change in our customers' workplace. Become the customer advocate in AudioCodes, collaborating with our Product, Development, Marketing and Sales teams. Protect existing revenue streams, identify opportunities and risks. Meet net retention and CSAT/NPS KPIs through data-driven analysis, planning and execution. Establish and maintain relationships with key stakeholders, strategic account planning and promote internal advocacy. Qualifications 3-4 years SaaS CSM experience. Excellent presentation, communication, and organizational skills. An ability to connect and build strong relationships with customers' key stakeholders. Consultative and problem-solving skills. Experience in accurately forecasting and hitting revenue targets Strong knowledge of Microsoft Office Applications & Tools (Excel, PPT, OneNote). Experience working with Salesforce & Web-based technologies - advantage. Self-motivated, organized, and entrepreneurial leader. Full command of the English language. Fluent in one or more European languages - advantage. Thank you for your job application! If you're a good fit for the position, we'll be in touch.
Jan 17, 2026
Full time
United Kingdom - Meeting Insights Customer Success Manager Location: Remote Work, United Kingdom AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and customer experience. Our innovative products, solutions and services are used by large multinational enterprises and leading tier-one operators worldwide. As of today, 50 of Fortune 100 enterprises use AudioCodes technology. At AudioCodes, we recognize that our strength as a company comes from the unique talents that each of our employees brings to the table. After all, they are our most valuable assets. The only way to keep ahead of the curve and successfully meet the challenges of the 21st century is to invest heavily in our team. At the same time, through carefully tailored guidance and nurturing, we encourage each employee to continually strive for professional excellence, achievement, and real personal development. We offer a flexible and collaborative work environment, along with career growth opportunities. Job Description The CSM will primarily be responsible for the business growth and selling of the AudioCodes Meeting Insights solution. Meeting insights delivers a complete meeting solution that ensures that conference calls and meetings always deliver maximum productivity. Leveraging AudioCodes' vast voice expertise and state-of-the-art Voice.AI technology, Meeting Insights easily captures and organizes all meeting-generated content from team collaboration and training sessions to sales and recruitment calls. The role involves managing a portfolio of accounts, building relationships with customers, and working closely with them to help achieve their business goals. Responsibilities Build and execute an account-specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management, and account planning sessions. Manage a portfolio of accounts with a focus on renewals and upsells conversations. Work closely with our customers with the drive to help them change their workplace and achieve their business goals. Become a trusted advisor and ambassador of change in our customers' workplace. Become the customer advocate in AudioCodes, collaborating with our Product, Development, Marketing and Sales teams. Protect existing revenue streams, identify opportunities and risks. Meet net retention and CSAT/NPS KPIs through data-driven analysis, planning and execution. Establish and maintain relationships with key stakeholders, strategic account planning and promote internal advocacy. Qualifications 3-4 years SaaS CSM experience. Excellent presentation, communication, and organizational skills. An ability to connect and build strong relationships with customers' key stakeholders. Consultative and problem-solving skills. Experience in accurately forecasting and hitting revenue targets Strong knowledge of Microsoft Office Applications & Tools (Excel, PPT, OneNote). Experience working with Salesforce & Web-based technologies - advantage. Self-motivated, organized, and entrepreneurial leader. Full command of the English language. Fluent in one or more European languages - advantage. Thank you for your job application! If you're a good fit for the position, we'll be in touch.
Head of Data Governance & AI Location: London (Hybrid / Flexible Working) Contract: Full-time, Permanent Salary: £150,000-£160,000 Overview An established, large-scale organisation operating within a regulated, nationally significant sector is seeking a Head of Data Governance & AI to lead its enterprise data and AI agenda click apply for full job details
Jan 16, 2026
Full time
Head of Data Governance & AI Location: London (Hybrid / Flexible Working) Contract: Full-time, Permanent Salary: £150,000-£160,000 Overview An established, large-scale organisation operating within a regulated, nationally significant sector is seeking a Head of Data Governance & AI to lead its enterprise data and AI agenda click apply for full job details
Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach. Our concept, "Technology, done differently", embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary has helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation. The Role As the Technical Service Delivery Manager, you will be responsible for ensuring the successful delivery, transition, and ongoing management of managed services for our customers. You will act as the bridge between Sales, Projects, and Technical Operations, ensuring that new business is onboarded smoothly and handed over into BAU support with clarity, structure, and confidence. This role combines technical credibility, operational leadership, and customer-facing service management. You will own service outcomes, SLA performance, onboarding quality, and continuous improvement while supporting and enabling technical teams to perform at their best. Duties & Responsibilities Service Delivery Management Own end-to-end service delivery for assigned managed service customers Ensure SLAs, KPIs, and contractual obligations are consistently met or exceeded Act as the primary escalation point for service-related issues and major incidents Conduct regular service reviews with customers, including reporting and roadmap discussions Drive service improvement plans where performance falls below expectations New Business Onboarding & Transition to BAU Lead the technical and operational onboarding of newly won customers from Sales Act as the central coordination point between Sales, Projects, Engineering, and Service Desk teams Ensure onboarding activities are delivered in line with agreed scope, timelines, and commercials Oversee creation and validation of onboarding documentation, including: - Technical designs and architectures - Support models and escalation paths - Asset, licensing, and configuration records Ensure a clean, structured handover into BAU support for technical teams Build strong, trusted relationships with customer stakeholders at all levels Partner closely with Sales to support deal transitions and manage expectations Work collaboratively with internal technical leads to align service delivery with customer needs Provide clear, confident communication during incidents, onboarding, and service changes Operational Excellence & Continuous Improvement Monitor service performance metrics and identify trends or recurring issues Drive continual service improvement initiatives across people, process, and technology Support the development and optimisation of onboarding frameworks and runbooks Ensure accurate documentation within PSA, documentation platforms, and monitoring tools Champion ITIL-aligned best practices across service delivery and transition Leadership & Team Enablement Support and mentor technical team members from a service delivery perspective Provide clear direction during onboarding and high-impact service events Foster a culture of accountability, ownership, and customer-first thinking Work closely with the Head of Managed Services on capacity planning and service maturity Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP Strong understanding of managed services, SLAs, and customer support models Demonstrated experience onboarding new customers into managed service environments Solid technical background across Microsoft-based environments (M365, Azure, AD, networking fundamentals) Excellent stakeholder management and customer-facing communication skills Strong organisational skills with the ability to manage multiple concurrent onboardings Experience working with PSA tools (e.g. HaloPSA, Autotask, ConnectWise) ITIL Foundation or higher Experience working closely with Sales and Pre-Sales teams Exposure to security frameworks and MSP security tooling Project management experience or certification Experience in high-growth or scaling MSP environments At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face. Employee benefits include: 25 days leave per annum Birthday as an additional day's leave Support for Professional Training (Microsoft, Cisco etc) Private Medical Insurance, including gym discounts, dentist and optical cashback schemes Free breakfast, snacks and drinks Lunch provided Friday Job Type: Permanent Equal Opportunities & Diversity Policy Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary's Equal Opportunity Policy are available upon request.
Jan 16, 2026
Full time
Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach. Our concept, "Technology, done differently", embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary has helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation. The Role As the Technical Service Delivery Manager, you will be responsible for ensuring the successful delivery, transition, and ongoing management of managed services for our customers. You will act as the bridge between Sales, Projects, and Technical Operations, ensuring that new business is onboarded smoothly and handed over into BAU support with clarity, structure, and confidence. This role combines technical credibility, operational leadership, and customer-facing service management. You will own service outcomes, SLA performance, onboarding quality, and continuous improvement while supporting and enabling technical teams to perform at their best. Duties & Responsibilities Service Delivery Management Own end-to-end service delivery for assigned managed service customers Ensure SLAs, KPIs, and contractual obligations are consistently met or exceeded Act as the primary escalation point for service-related issues and major incidents Conduct regular service reviews with customers, including reporting and roadmap discussions Drive service improvement plans where performance falls below expectations New Business Onboarding & Transition to BAU Lead the technical and operational onboarding of newly won customers from Sales Act as the central coordination point between Sales, Projects, Engineering, and Service Desk teams Ensure onboarding activities are delivered in line with agreed scope, timelines, and commercials Oversee creation and validation of onboarding documentation, including: - Technical designs and architectures - Support models and escalation paths - Asset, licensing, and configuration records Ensure a clean, structured handover into BAU support for technical teams Build strong, trusted relationships with customer stakeholders at all levels Partner closely with Sales to support deal transitions and manage expectations Work collaboratively with internal technical leads to align service delivery with customer needs Provide clear, confident communication during incidents, onboarding, and service changes Operational Excellence & Continuous Improvement Monitor service performance metrics and identify trends or recurring issues Drive continual service improvement initiatives across people, process, and technology Support the development and optimisation of onboarding frameworks and runbooks Ensure accurate documentation within PSA, documentation platforms, and monitoring tools Champion ITIL-aligned best practices across service delivery and transition Leadership & Team Enablement Support and mentor technical team members from a service delivery perspective Provide clear direction during onboarding and high-impact service events Foster a culture of accountability, ownership, and customer-first thinking Work closely with the Head of Managed Services on capacity planning and service maturity Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP Strong understanding of managed services, SLAs, and customer support models Demonstrated experience onboarding new customers into managed service environments Solid technical background across Microsoft-based environments (M365, Azure, AD, networking fundamentals) Excellent stakeholder management and customer-facing communication skills Strong organisational skills with the ability to manage multiple concurrent onboardings Experience working with PSA tools (e.g. HaloPSA, Autotask, ConnectWise) ITIL Foundation or higher Experience working closely with Sales and Pre-Sales teams Exposure to security frameworks and MSP security tooling Project management experience or certification Experience in high-growth or scaling MSP environments At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face. Employee benefits include: 25 days leave per annum Birthday as an additional day's leave Support for Professional Training (Microsoft, Cisco etc) Private Medical Insurance, including gym discounts, dentist and optical cashback schemes Free breakfast, snacks and drinks Lunch provided Friday Job Type: Permanent Equal Opportunities & Diversity Policy Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary's Equal Opportunity Policy are available upon request.
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed £0.8bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build stronger communities and a fairer society. It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years. Find out more about our values and what we do by visiting our website. Our values are: People First, Curious, Bold, Collaborative, Accountable About this role: Reporting to the Head of Policy and Communications, the Policy and Communications Coordinator will support SIB s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB s ongoing communications and public policy work and its reach and influence, building on a growing base of expertise across SIB s three strategic priority areas: Green Transition, Infrastructure and Services. Key responsibilities 1. Support the Head of Policy and Communications to deliver the Policy and Communications strategy for SIB. 2. Making use of media and parliamentary tracking software keep abreast of SIB s strategic policy areas, sharing accessible updates and digests of relevant legislation and central and local government programming and media coverage. 3. Attend / watch online relevant parliamentary committees, All Party Parliamentary Groups (APPGs) and Commons and Lords sessions, capturing relevant outcomes and identifying MPs and Lords that SIB should seek to work with / influence. 4. Support the Head of Policy and Communications to identify a key parliamentary contacts list. Create tailored communications for these key contacts which share relevant statistics and case studies from SIB s portfolio, alongside policy influencing lines. This will include drafting questions and briefings where relevant, and ensuring that regular contact is maintained. 5. Support the drafting of consultation responses and press releases using SIB s core messaging, reporting, research and data. 6. Support SIB s annual party conference attendance with coordination and administration in advance and in person. 7. Support the Head of Policy and Communications with attendance at influencing meetings and webinars with, for example, the Association of Decentralised Energy, Community Energy England, Locality, Better Society Capital, the Access Foundation and others. 8. Draft internal and external copy for newsletters and the SIB intranet and website. 9. Monitor the press email address and support correspondence with journalists on reactive and proactive stories. 10. Attend and provide oversight to the Social Investment Forum, as part of SIB s secretariat and hosting. 11. Write, edit and produce engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels. 12. Management of external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks. 13. Work with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences. 14. Work in line with the organisation's values, principles and processes to achieve operational excellence. 15. Adopt our continuous improvement and learning ethos 16. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB s commitment to E, D & I 17. Support and contribute to the implementation and delivery of SIB s strategy 18. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required Core competencies Previous experience of working in a public policy, PR, marketing, external affairs or communications role Excellent writing skills Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB s strategic aims Experience of building effective media partnerships Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments Experience of developing and delivering effective communications campaigns, including through a range of digital channels Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy Excellent IT skills and the ability to learn new programmes quickly Desirable competencies Data visualisation skills Data storytelling A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers Understanding of the UK charity and social enterprise sectors Education / Professional experience Experience in policy, research and media Experience of collaborative working across teams In-depth digital communications expertise
Jan 16, 2026
Full time
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed £0.8bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build stronger communities and a fairer society. It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years. Find out more about our values and what we do by visiting our website. Our values are: People First, Curious, Bold, Collaborative, Accountable About this role: Reporting to the Head of Policy and Communications, the Policy and Communications Coordinator will support SIB s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB s ongoing communications and public policy work and its reach and influence, building on a growing base of expertise across SIB s three strategic priority areas: Green Transition, Infrastructure and Services. Key responsibilities 1. Support the Head of Policy and Communications to deliver the Policy and Communications strategy for SIB. 2. Making use of media and parliamentary tracking software keep abreast of SIB s strategic policy areas, sharing accessible updates and digests of relevant legislation and central and local government programming and media coverage. 3. Attend / watch online relevant parliamentary committees, All Party Parliamentary Groups (APPGs) and Commons and Lords sessions, capturing relevant outcomes and identifying MPs and Lords that SIB should seek to work with / influence. 4. Support the Head of Policy and Communications to identify a key parliamentary contacts list. Create tailored communications for these key contacts which share relevant statistics and case studies from SIB s portfolio, alongside policy influencing lines. This will include drafting questions and briefings where relevant, and ensuring that regular contact is maintained. 5. Support the drafting of consultation responses and press releases using SIB s core messaging, reporting, research and data. 6. Support SIB s annual party conference attendance with coordination and administration in advance and in person. 7. Support the Head of Policy and Communications with attendance at influencing meetings and webinars with, for example, the Association of Decentralised Energy, Community Energy England, Locality, Better Society Capital, the Access Foundation and others. 8. Draft internal and external copy for newsletters and the SIB intranet and website. 9. Monitor the press email address and support correspondence with journalists on reactive and proactive stories. 10. Attend and provide oversight to the Social Investment Forum, as part of SIB s secretariat and hosting. 11. Write, edit and produce engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels. 12. Management of external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks. 13. Work with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences. 14. Work in line with the organisation's values, principles and processes to achieve operational excellence. 15. Adopt our continuous improvement and learning ethos 16. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB s commitment to E, D & I 17. Support and contribute to the implementation and delivery of SIB s strategy 18. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required Core competencies Previous experience of working in a public policy, PR, marketing, external affairs or communications role Excellent writing skills Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB s strategic aims Experience of building effective media partnerships Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments Experience of developing and delivering effective communications campaigns, including through a range of digital channels Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy Excellent IT skills and the ability to learn new programmes quickly Desirable competencies Data visualisation skills Data storytelling A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers Understanding of the UK charity and social enterprise sectors Education / Professional experience Experience in policy, research and media Experience of collaborative working across teams In-depth digital communications expertise
About the Role We are looking to appoint an Operations Officer to help build and scale our social enterprise. You will report to the Head of Operations. Operations Officers are a crucial part of our Services Team. You will be the main point of contact for our partner charities, receiving referrals for personalised budgets and processing these on a weekly basis. You ll be responsible for managing incoming cases, liaising with support workers, providing advice and guidance about each case, light touch financial support, and releasing personalised budgets to clients across our contracts. You ll work closely with our partners around the UK to ensure our personalised budgets reach as many people as possible and our contracts are a success. The ideal candidate is someone who is highly organised, possesses excellent attention to detail, confident in communicating to partners and at ease delivering presentations. We re looking for people who are proactive, restless for change and want to be part of an innovative solution to ending homelessness for good. About Greater Change Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an innovative social enterprise focused on helping people overcome the financial barriers on their pathway out of homelessness using personalised budgets. We partner with charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc. On average, Greater Change spends £1400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum. Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness. Main Responsibilities Manage referrals end to end, including receiving, triaging, and processing cases to ensure timely release of funds to partner organisations. Maintain accurate and up-to-date records on our CRM to track referrals, case progress, and outcomes. Provide financial case planning support for each referral, using a strengths-based approach to support individuals to move away from homelessness. Process weekly payments and maintain accurate financial records, ensuring compliance with internal controls. Liaise closely with support workers in partner organisations to progress referrals and resolve issues. Onboard, train, and support partner charities, including scoping calls, delivery of training sessions, workshops, and bespoke support and resources. Ensure high-quality partnership management across all contracts, including the development of tailored resources as required. Prepare operational and monitoring reports for partner organisations, lead partners, local authorities, and other stakeholders. Essential Skills, Knowledge and Experience Strong organisational skills with the ability to manage a varied caseload, prioritise workload, and meet deadlines. Excellent attention to detail with a consistent focus on accuracy and process. Proven partnership-building skills, with the confidence and ability to build new relationships and maintain existing partnerships with charities. Confident public speaker, with experience delivering presentations and facilitating onboarding sessions, workshops, online drop-ins, and training sessions. Proactive approach to communication, including confidence in picking up the phone, engaging support workers, and visiting partner organisations in person. Experience writing reports, collecting and analysing data, and communicating findings to a range of stakeholders. Demonstrable passion for, and commitment to, disrupting the current housing system and ending homelessness for good. Desired Skills, Knowledge and Experience In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below: Previous experience working in the housing and/or homelessness sector, either at charities, local authorities or similar. Previous experience managing and tracking cases, especially supporting vulnerable clients to reach their goals or a positive outcome. A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed. Strong IT skills in particular G-Suite, Canva and Microsoft Office. Experience using CRM systems, in particular Salesforce. Personal Attributes High and positive energy levels; you thrive when working at pace. You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others. Willingness to roll up your sleeves, Greater Change is a hands on environment. Strong team player who can collaborate and work with others to achieve results. We welcome applications from candidates with lived experience of homelessness. Why Join Us? Salary: £33,275.44 Up to 5% pension matching Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you. 9 day fortnight (every alternate week is a 4 day week). Macbook or PC. A work from home budget of up to £250 to buy what you need for your home setup. Frequent team lunches, and quarterly team activity days. Training budget of £800/year, to upskill on anything directly related to your work. A remote working allowance of up to 10 days per year (pro rata). A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing. How to Apply If you are ready to help drive change and play an integral role in shaping the future of Greater Change, we would love to hear from you. Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge. Please demonstrate how you reflect our core values and personal attributes throughout your application. Application Deadline: Monday 9th February 2026 Interview Date: Rolling Basis - We plan to interview throughout January and February. We will review applications as we receive them, so we encourage you to submit your application as early as possible. Candidates may be required to participate in up to 3 recruitment rounds following application. This is likely to be an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes.
Jan 16, 2026
Full time
About the Role We are looking to appoint an Operations Officer to help build and scale our social enterprise. You will report to the Head of Operations. Operations Officers are a crucial part of our Services Team. You will be the main point of contact for our partner charities, receiving referrals for personalised budgets and processing these on a weekly basis. You ll be responsible for managing incoming cases, liaising with support workers, providing advice and guidance about each case, light touch financial support, and releasing personalised budgets to clients across our contracts. You ll work closely with our partners around the UK to ensure our personalised budgets reach as many people as possible and our contracts are a success. The ideal candidate is someone who is highly organised, possesses excellent attention to detail, confident in communicating to partners and at ease delivering presentations. We re looking for people who are proactive, restless for change and want to be part of an innovative solution to ending homelessness for good. About Greater Change Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an innovative social enterprise focused on helping people overcome the financial barriers on their pathway out of homelessness using personalised budgets. We partner with charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc. On average, Greater Change spends £1400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum. Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness. Main Responsibilities Manage referrals end to end, including receiving, triaging, and processing cases to ensure timely release of funds to partner organisations. Maintain accurate and up-to-date records on our CRM to track referrals, case progress, and outcomes. Provide financial case planning support for each referral, using a strengths-based approach to support individuals to move away from homelessness. Process weekly payments and maintain accurate financial records, ensuring compliance with internal controls. Liaise closely with support workers in partner organisations to progress referrals and resolve issues. Onboard, train, and support partner charities, including scoping calls, delivery of training sessions, workshops, and bespoke support and resources. Ensure high-quality partnership management across all contracts, including the development of tailored resources as required. Prepare operational and monitoring reports for partner organisations, lead partners, local authorities, and other stakeholders. Essential Skills, Knowledge and Experience Strong organisational skills with the ability to manage a varied caseload, prioritise workload, and meet deadlines. Excellent attention to detail with a consistent focus on accuracy and process. Proven partnership-building skills, with the confidence and ability to build new relationships and maintain existing partnerships with charities. Confident public speaker, with experience delivering presentations and facilitating onboarding sessions, workshops, online drop-ins, and training sessions. Proactive approach to communication, including confidence in picking up the phone, engaging support workers, and visiting partner organisations in person. Experience writing reports, collecting and analysing data, and communicating findings to a range of stakeholders. Demonstrable passion for, and commitment to, disrupting the current housing system and ending homelessness for good. Desired Skills, Knowledge and Experience In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below: Previous experience working in the housing and/or homelessness sector, either at charities, local authorities or similar. Previous experience managing and tracking cases, especially supporting vulnerable clients to reach their goals or a positive outcome. A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed. Strong IT skills in particular G-Suite, Canva and Microsoft Office. Experience using CRM systems, in particular Salesforce. Personal Attributes High and positive energy levels; you thrive when working at pace. You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others. Willingness to roll up your sleeves, Greater Change is a hands on environment. Strong team player who can collaborate and work with others to achieve results. We welcome applications from candidates with lived experience of homelessness. Why Join Us? Salary: £33,275.44 Up to 5% pension matching Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you. 9 day fortnight (every alternate week is a 4 day week). Macbook or PC. A work from home budget of up to £250 to buy what you need for your home setup. Frequent team lunches, and quarterly team activity days. Training budget of £800/year, to upskill on anything directly related to your work. A remote working allowance of up to 10 days per year (pro rata). A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing. How to Apply If you are ready to help drive change and play an integral role in shaping the future of Greater Change, we would love to hear from you. Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge. Please demonstrate how you reflect our core values and personal attributes throughout your application. Application Deadline: Monday 9th February 2026 Interview Date: Rolling Basis - We plan to interview throughout January and February. We will review applications as we receive them, so we encourage you to submit your application as early as possible. Candidates may be required to participate in up to 3 recruitment rounds following application. This is likely to be an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes.
Enterprise Account Executive - Defence - London, United Kingdom SLSQ127R39 Do you want to help solve the world's toughest problems with big data and AI? This is what we do everyday at Databricks. We Dhe look for an exceptional Enterprise Account Executive to join a new team focused on Manufacturing and Defence. This role is specifically focused on spearheading our initiatives into major Defence contractors to maximise the phenomenal market opportunity that exists for Databricks. Your mission will be to grow one of our most strategic Defence customers. Experience selling to this sector is essential, as is experience in running du large complex multi national accounts. Reporting to the Director, Sales, as an Enterprise Account Executive at Databricks you will come with an informed and compelling point of view on the Big Data, Advanced Analytics and AI space which will guide your successful strategy and, together with both our teams and partners, allow you to provide exceptional value to our customers. The impact you will have: Co develop a business plan with your team and ecosystem partners that accelerates customer success to exceed quarterly/annual usage and booking goals. Lead your team, customers and partners to identify impactful big data and AI use cases while proving out their value on the Databricks Data Intelligence تلفھ Implement the big data and AI transformation goals of your customer through a combination of strategic partnerships, well scoped professional services, training and targeted executive engagement. Develop an understanding of technical product details and roadmap to build trust with executives and business and technical champions. What we look for: Experience developing strong relationships with large Defence Enterprise global accounts, managing virtual teams, and leading complex sales campaigns in major Defence accounts. Experience working in Big Data, Cloud or SaaS industries. Proof of exceeding sales quotas in high growth Enterprise software companies forset. Experience driving usage and commit based engagement models and strategies working with professional services and training teams. Experience co selling and scaling your business with Cloud vendors (AWS, Azure and Google Cloud teams) and global solution integrators (GSI). Experience co подробнее developing business cases and gaining support from C level executives. Experience of value based selling. Eligibility for SC clearance (existing clearances held would be an advantage). About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Apply for this job To apply, submit your application through Databricks Careers.
Jan 16, 2026
Full time
Enterprise Account Executive - Defence - London, United Kingdom SLSQ127R39 Do you want to help solve the world's toughest problems with big data and AI? This is what we do everyday at Databricks. We Dhe look for an exceptional Enterprise Account Executive to join a new team focused on Manufacturing and Defence. This role is specifically focused on spearheading our initiatives into major Defence contractors to maximise the phenomenal market opportunity that exists for Databricks. Your mission will be to grow one of our most strategic Defence customers. Experience selling to this sector is essential, as is experience in running du large complex multi national accounts. Reporting to the Director, Sales, as an Enterprise Account Executive at Databricks you will come with an informed and compelling point of view on the Big Data, Advanced Analytics and AI space which will guide your successful strategy and, together with both our teams and partners, allow you to provide exceptional value to our customers. The impact you will have: Co develop a business plan with your team and ecosystem partners that accelerates customer success to exceed quarterly/annual usage and booking goals. Lead your team, customers and partners to identify impactful big data and AI use cases while proving out their value on the Databricks Data Intelligence تلفھ Implement the big data and AI transformation goals of your customer through a combination of strategic partnerships, well scoped professional services, training and targeted executive engagement. Develop an understanding of technical product details and roadmap to build trust with executives and business and technical champions. What we look for: Experience developing strong relationships with large Defence Enterprise global accounts, managing virtual teams, and leading complex sales campaigns in major Defence accounts. Experience working in Big Data, Cloud or SaaS industries. Proof of exceeding sales quotas in high growth Enterprise software companies forset. Experience driving usage and commit based engagement models and strategies working with professional services and training teams. Experience co selling and scaling your business with Cloud vendors (AWS, Azure and Google Cloud teams) and global solution integrators (GSI). Experience co подробнее developing business cases and gaining support from C level executives. Experience of value based selling. Eligibility for SC clearance (existing clearances held would be an advantage). About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Apply for this job To apply, submit your application through Databricks Careers.
Networking Women in the Fire Service
Salisbury, Wiltshire
Cyber Security Officer Grade:F Salary:£39,152 - £41,771 per annum (rising by annual increments to £41,771). More information on salaries and progression can be found on ourpay and policiespage. Hours:Full Time - 37 hours per week Location: The service encourages flexible working and is open to flexible working options. The role will be based at Dorchester Support Offices, Poundbury OR Service Headquarters, Salisbury with the flexibility to work from home / DWFRS stations / Support Offices and we would welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. There will be a requirement to attend your base location approximately one - two days a week for key activities and meetings. Appointment Type:Permanent Contact:For a chat about this post, please contact Tony Beazer, Cyber Security Manager on / Closing and Interview date The closing date for applications is Sunday 8 February 2026 (midnight). It is intended that interviews will take place on Monday 23 February 2026. Should you be shortlisted for interview, further details regarding the interview format / location will be provided before the interview date. This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an бутылorganisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn't do liger. We offer a wide range ofemployee benefitsand strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks' full pay during maternity leave (subject to qualifying criteria) and health & well-being services. Responsibilities Respond to cyber and information security incidents, including investigating and making recommendations to mitigate any risks. Lead on the Service's implementation of Microsoft Purview and monitor and improve the Service's security posture across the M365 platform using Microsoft secure score. Carry out internal audit checks of our Information Security Management System. What makes you our ideal Cyber Security Officer? Qualification to relevant degree level (computer science, ICT or cyber security) or hold a relevant professional qualification (ie CISSP, CISM, CISA), or be able to demonstrate a significant level of experience in cyber security/ICT. Knowledge and experience of Microsoft enterprise software - Microsoft 365, Entra ID and Exchange Online. Knowledge of cyber threats and attack vectors. For full details of the role and requirements please have a look at the job description and person specification. Other Information You must concasseur have a full current driving licence and be able to fulfil the significant travel requirements. Use your own vehicle will be required; however, a Service vehicle may be available. Please note Service vehicles are manual transmission only. Travel requirements will include short notice travel to support cyber security incidents within the Service area and very occasional travel across the Networked Fire Services Partnership (Hampshire and Isle of Wight, Devon and Somerset and Kent). If you are unable to drive due to a disability, we would still welcome your application and will explore any reasonable adjustments that could be put in place. A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of. Any offer of employment will be subject to full pre employment checks which include identity checks, right to work in the UK, medical, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years. Please click here for information relating to raising tax awareness and pension considerations when applying for a job. Values & Behaviours Framework Our recruitment, assessment and progression procedures are based on our Code of Ethics that has been developed specifically for Fire and Rescue Services. When recruiting, we identify the most important behaviours for the role and these are used as part of the short listing and selection process.
Jan 16, 2026
Full time
Cyber Security Officer Grade:F Salary:£39,152 - £41,771 per annum (rising by annual increments to £41,771). More information on salaries and progression can be found on ourpay and policiespage. Hours:Full Time - 37 hours per week Location: The service encourages flexible working and is open to flexible working options. The role will be based at Dorchester Support Offices, Poundbury OR Service Headquarters, Salisbury with the flexibility to work from home / DWFRS stations / Support Offices and we would welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. There will be a requirement to attend your base location approximately one - two days a week for key activities and meetings. Appointment Type:Permanent Contact:For a chat about this post, please contact Tony Beazer, Cyber Security Manager on / Closing and Interview date The closing date for applications is Sunday 8 February 2026 (midnight). It is intended that interviews will take place on Monday 23 February 2026. Should you be shortlisted for interview, further details regarding the interview format / location will be provided before the interview date. This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an бутылorganisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn't do liger. We offer a wide range ofemployee benefitsand strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks' full pay during maternity leave (subject to qualifying criteria) and health & well-being services. Responsibilities Respond to cyber and information security incidents, including investigating and making recommendations to mitigate any risks. Lead on the Service's implementation of Microsoft Purview and monitor and improve the Service's security posture across the M365 platform using Microsoft secure score. Carry out internal audit checks of our Information Security Management System. What makes you our ideal Cyber Security Officer? Qualification to relevant degree level (computer science, ICT or cyber security) or hold a relevant professional qualification (ie CISSP, CISM, CISA), or be able to demonstrate a significant level of experience in cyber security/ICT. Knowledge and experience of Microsoft enterprise software - Microsoft 365, Entra ID and Exchange Online. Knowledge of cyber threats and attack vectors. For full details of the role and requirements please have a look at the job description and person specification. Other Information You must concasseur have a full current driving licence and be able to fulfil the significant travel requirements. Use your own vehicle will be required; however, a Service vehicle may be available. Please note Service vehicles are manual transmission only. Travel requirements will include short notice travel to support cyber security incidents within the Service area and very occasional travel across the Networked Fire Services Partnership (Hampshire and Isle of Wight, Devon and Somerset and Kent). If you are unable to drive due to a disability, we would still welcome your application and will explore any reasonable adjustments that could be put in place. A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of. Any offer of employment will be subject to full pre employment checks which include identity checks, right to work in the UK, medical, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years. Please click here for information relating to raising tax awareness and pension considerations when applying for a job. Values & Behaviours Framework Our recruitment, assessment and progression procedures are based on our Code of Ethics that has been developed specifically for Fire and Rescue Services. When recruiting, we identify the most important behaviours for the role and these are used as part of the short listing and selection process.
SLSQ127R39 Do you want to help solve the world's toughest problems with big data and AI? This is what we do everyday at Databricks. We are looking for an exceptional Enterprise Account Executive to join a new team focused on Manufacturing and Defence. This role is specifically focused on spearheading our initiatives into major Defence contractors to maximise the phenomenal market opportunity that exists for Databricks. Your mission will be to grow one of our most strategic Defence customers. Experience selling to this sector is essential, as is experience in running large complex multi-national accounts. Reporting to the Director, Sales, as an Enterprise Account Executive at Databricks you will come with an informed and compelling point of view on the Big Data, Advanced Analytics and AI space which will guide your successful strategy and together with both our teams and partners, allow you to provide exceptional value to our customers. The impact you will have: You will co-develop a business plan, with your team and ecosystem partners, that accelerates customer success to exceed quarterly/annual usage and booking goals You will lead your team, customer and partners to identify impactful big data and AI use cases whilst proving out their value on the Databricks Data Intelligence Platform You will implement the big data and AI transformation goals of your customer through a combination of strategic partnerships, well-scoped professional services, training and targeted Executive Engagement You will develop an understanding of technical product details and roadmap to build trust with executives and business and technical champions What we look for: Experience developing strong relationships with large Deference Enterprises global accounts, managing virtual teams, and leading complex sales campaigns in major Defence accounts is essential You will have experience working in Big Data, Cloud, or SaaS industries Proof of exceeding sales quotas in high-growth Enterprise software companies You will have experience driving usage and commit-based engagement models and strategies working with professional services and training teams You will have experience co-selling and scaling your business with Cloud Vendors (AWS, Azure and Google Cloud teams) and Global Solution Integrators (GSI) You will have experience co-developing business cases and gaining support from C-level Executives You will have experience of value-based selling Eligibility for SC clearance (existing clearances held would be an advantage) About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Jan 16, 2026
Full time
SLSQ127R39 Do you want to help solve the world's toughest problems with big data and AI? This is what we do everyday at Databricks. We are looking for an exceptional Enterprise Account Executive to join a new team focused on Manufacturing and Defence. This role is specifically focused on spearheading our initiatives into major Defence contractors to maximise the phenomenal market opportunity that exists for Databricks. Your mission will be to grow one of our most strategic Defence customers. Experience selling to this sector is essential, as is experience in running large complex multi-national accounts. Reporting to the Director, Sales, as an Enterprise Account Executive at Databricks you will come with an informed and compelling point of view on the Big Data, Advanced Analytics and AI space which will guide your successful strategy and together with both our teams and partners, allow you to provide exceptional value to our customers. The impact you will have: You will co-develop a business plan, with your team and ecosystem partners, that accelerates customer success to exceed quarterly/annual usage and booking goals You will lead your team, customer and partners to identify impactful big data and AI use cases whilst proving out their value on the Databricks Data Intelligence Platform You will implement the big data and AI transformation goals of your customer through a combination of strategic partnerships, well-scoped professional services, training and targeted Executive Engagement You will develop an understanding of technical product details and roadmap to build trust with executives and business and technical champions What we look for: Experience developing strong relationships with large Deference Enterprises global accounts, managing virtual teams, and leading complex sales campaigns in major Defence accounts is essential You will have experience working in Big Data, Cloud, or SaaS industries Proof of exceeding sales quotas in high-growth Enterprise software companies You will have experience driving usage and commit-based engagement models and strategies working with professional services and training teams You will have experience co-selling and scaling your business with Cloud Vendors (AWS, Azure and Google Cloud teams) and Global Solution Integrators (GSI) You will have experience co-developing business cases and gaining support from C-level Executives You will have experience of value-based selling Eligibility for SC clearance (existing clearances held would be an advantage) About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
