Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 03, 2026
Full time
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
Database Manager £35,000 pro rata salary Term Time + Key Results Periods 8:00am - 5:00pm Monday to Friday Be the systems expert at the heart of a leading independent school. We are resourcing for a skilled, proactive and highly organised Database Manager to take ownership of Management Information System (iSAMS) and associated data platforms. This is a rare opportunity to step into a broad, high-impact role that sits at the centre of both IT operations and educational delivery. You will ensure the smooth running of the school's key academic and operational systems, supporting staff, students, parents and senior leaders across the whole organisation. If you enjoy solving problems, improving processes, working with data and becoming the trusted "go-to" expert for systems, we would like to hear from you. The Role Reporting across operational and academic functions, you will manage and develop multiple school-wide systems, with responsibility for data accuracy, reporting, examinations support, timetabling processes, parent-facing systems and platform integrations. This is a hands-on role combining technical systems management, stakeholder support and continuous improvement. Key Responsibilities MIS & Systems Management Lead the day-to-day management, maintenance and optimisation of iSAMS and connected platforms Ensure system integrity, performance, security and usability Manage user permissions, access controls and documentation Support integrations with third-party systems including School Cloud, CPOMS, SOCS and other school platforms Oversee year-end rollover processes, timetable imports and annual setup cycles Data, Reporting & Analysis Maintain accurate and secure school-wide data records Produce reports and dashboards for Senior Leadership, Governors and Heads of Department using SQL and SSRS Support assessment cycles, academic reporting and parent communications Manage data imports including admissions, attainment and examination data Complete statutory returns including School Census requirements Examinations & Academic Operations Manage examination entries, results imports and release-day processes for GCSE and A Level results Support timetabling imports and curriculum scheduling cycles Assist with exam venue setup, concessions data and student results processing Parent & Staff Support Manage parent portal access and parent-facing systems Set up and support Parents' Evening booking systems Provide training, guidance and troubleshooting for staff and parents Act as a key point of contact for systems queries across the school Continuous Improvement Identify opportunities to streamline workflows and improve efficiency Reduce duplication across systems and improve data consistency Support future enhancements and smarter use of digital platforms About You Candidates whose experience is from within schools, higher education, IT systems, healthcare or other complex data-driven environments, will be reviewed favourably. Essential Skills & Experience Strong experience managing SQL databases, SSRS and reporting tools Experience administering MIS, ERP or other business-critical database systems Strong analytical skills with excellent attention to detail Ability to manage multiple priorities and deadlines Excellent communication skills with confidence supporting non-technical users A calm, dependable approach under pressure, especially during key reporting or results periods Ability to work independently and take ownership of critical systems Desirable Experience with iSAMS or another school MIS Education sector experience (independent or state sector) Knowledge of DfE Census or education reporting cycles API integration or SharePoint experience New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
May 03, 2026
Full time
Database Manager £35,000 pro rata salary Term Time + Key Results Periods 8:00am - 5:00pm Monday to Friday Be the systems expert at the heart of a leading independent school. We are resourcing for a skilled, proactive and highly organised Database Manager to take ownership of Management Information System (iSAMS) and associated data platforms. This is a rare opportunity to step into a broad, high-impact role that sits at the centre of both IT operations and educational delivery. You will ensure the smooth running of the school's key academic and operational systems, supporting staff, students, parents and senior leaders across the whole organisation. If you enjoy solving problems, improving processes, working with data and becoming the trusted "go-to" expert for systems, we would like to hear from you. The Role Reporting across operational and academic functions, you will manage and develop multiple school-wide systems, with responsibility for data accuracy, reporting, examinations support, timetabling processes, parent-facing systems and platform integrations. This is a hands-on role combining technical systems management, stakeholder support and continuous improvement. Key Responsibilities MIS & Systems Management Lead the day-to-day management, maintenance and optimisation of iSAMS and connected platforms Ensure system integrity, performance, security and usability Manage user permissions, access controls and documentation Support integrations with third-party systems including School Cloud, CPOMS, SOCS and other school platforms Oversee year-end rollover processes, timetable imports and annual setup cycles Data, Reporting & Analysis Maintain accurate and secure school-wide data records Produce reports and dashboards for Senior Leadership, Governors and Heads of Department using SQL and SSRS Support assessment cycles, academic reporting and parent communications Manage data imports including admissions, attainment and examination data Complete statutory returns including School Census requirements Examinations & Academic Operations Manage examination entries, results imports and release-day processes for GCSE and A Level results Support timetabling imports and curriculum scheduling cycles Assist with exam venue setup, concessions data and student results processing Parent & Staff Support Manage parent portal access and parent-facing systems Set up and support Parents' Evening booking systems Provide training, guidance and troubleshooting for staff and parents Act as a key point of contact for systems queries across the school Continuous Improvement Identify opportunities to streamline workflows and improve efficiency Reduce duplication across systems and improve data consistency Support future enhancements and smarter use of digital platforms About You Candidates whose experience is from within schools, higher education, IT systems, healthcare or other complex data-driven environments, will be reviewed favourably. Essential Skills & Experience Strong experience managing SQL databases, SSRS and reporting tools Experience administering MIS, ERP or other business-critical database systems Strong analytical skills with excellent attention to detail Ability to manage multiple priorities and deadlines Excellent communication skills with confidence supporting non-technical users A calm, dependable approach under pressure, especially during key reporting or results periods Ability to work independently and take ownership of critical systems Desirable Experience with iSAMS or another school MIS Education sector experience (independent or state sector) Knowledge of DfE Census or education reporting cycles API integration or SharePoint experience New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 03, 2026
Full time
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
Technical Skills - Solution Area: Security Level of Technical Knowledge: Senior Description of Role Key technical resource for the customer. Focused on delivering proactive services such as education workshops, assessments and providing expert guidance. Join a highly motivated team of leading industry experts. Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively. Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries). Be part of a thriving developer community that's constantly looking for ways to improve our customers' experience, software development goals and use of technology. Build strong customer relationships and ensure deliveries align with customer projects and milestones. Gain access to expertise and support from Microsoft's consulting practice and product groups. Continually learn and grow professionally. Analyse problems. Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness. Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust. Required Skills & Capabilities Microsoft Purview Audit Microsoft Purview Communication Compliance Microsoft Purview Compliance Manager Microsoft Purview eDiscovery Microsoft Purview Information Protection Microsoft Purview Data Loss Prevention Microsoft Purview Data Governance Microsoft Purview for M365 Microsoft Purview Insider Risk Management Microsoft Purview Information Governance Microsoft Purview Data Security Posture Management Technical Experience Deep understanding of Microsoft Purview (E3/E5), including deployment, integration, and advanced configuration. Experience with Microsoft Purview's advanced capabilities. Track record of supporting customer digital transformation through proactive services, workshops, and technical assessments. Role Requirements Fluent English oral and written communication. Strong technical writing, presentation and training skills. Security Clearance.
May 03, 2026
Full time
Technical Skills - Solution Area: Security Level of Technical Knowledge: Senior Description of Role Key technical resource for the customer. Focused on delivering proactive services such as education workshops, assessments and providing expert guidance. Join a highly motivated team of leading industry experts. Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively. Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries). Be part of a thriving developer community that's constantly looking for ways to improve our customers' experience, software development goals and use of technology. Build strong customer relationships and ensure deliveries align with customer projects and milestones. Gain access to expertise and support from Microsoft's consulting practice and product groups. Continually learn and grow professionally. Analyse problems. Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness. Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust. Required Skills & Capabilities Microsoft Purview Audit Microsoft Purview Communication Compliance Microsoft Purview Compliance Manager Microsoft Purview eDiscovery Microsoft Purview Information Protection Microsoft Purview Data Loss Prevention Microsoft Purview Data Governance Microsoft Purview for M365 Microsoft Purview Insider Risk Management Microsoft Purview Information Governance Microsoft Purview Data Security Posture Management Technical Experience Deep understanding of Microsoft Purview (E3/E5), including deployment, integration, and advanced configuration. Experience with Microsoft Purview's advanced capabilities. Track record of supporting customer digital transformation through proactive services, workshops, and technical assessments. Role Requirements Fluent English oral and written communication. Strong technical writing, presentation and training skills. Security Clearance.
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 03, 2026
Full time
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 03, 2026
Full time
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 03, 2026
Full time
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
Joining us as Inclusive Learning Administrator, you'll provide administration support for the Head of School, School Management Team, and curriculum staff to support the effective management and delivery of the curriculum and its operation within a designated centre. You'll work as part of a close-knit team and liaise with curriculum staff and cross-college services on student and staff matters. You'll manage enquiries and administration tasks relating to courses and provide effective and flexible support for ad hoc business tasks and events such as those linked to enrolment, progression, and admissions within each centre. This role would suit someone who has a high level of computer literacy and experience of providing strong administrative support within a fast-paced environment. You'll be able to build relationships across teams to deliver tasks effectively and be able to work effectively under pressure, adhering to strict deadlines. You'll be able to use initiative, organise and prioritise, and work accurately according to set procedures. Experience of working within a curriculum setting would be beneficial, as would experience of liaising and supporting students, parents and staff, achieving successful resolutions to enquiries. Closing date for the return of completed applications is 5th May 2026. The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees' physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.
May 03, 2026
Full time
Joining us as Inclusive Learning Administrator, you'll provide administration support for the Head of School, School Management Team, and curriculum staff to support the effective management and delivery of the curriculum and its operation within a designated centre. You'll work as part of a close-knit team and liaise with curriculum staff and cross-college services on student and staff matters. You'll manage enquiries and administration tasks relating to courses and provide effective and flexible support for ad hoc business tasks and events such as those linked to enrolment, progression, and admissions within each centre. This role would suit someone who has a high level of computer literacy and experience of providing strong administrative support within a fast-paced environment. You'll be able to build relationships across teams to deliver tasks effectively and be able to work effectively under pressure, adhering to strict deadlines. You'll be able to use initiative, organise and prioritise, and work accurately according to set procedures. Experience of working within a curriculum setting would be beneficial, as would experience of liaising and supporting students, parents and staff, achieving successful resolutions to enquiries. Closing date for the return of completed applications is 5th May 2026. The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees' physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 03, 2026
Full time
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
Randstad Construction & Property
Gateshead, Tyne And Wear
Site Managers School Refurbishment Season (North East) Are you a Site Manager looking to lock in your summer schedule? We are currently recruiting for several Site Managers to oversee fast-paced school refurbishment projects across the North East (including Newcastle, Sunderland, Durham, and Teesside). These are temporary contracts specifically tailored to the summer holiday window. If you enjoy high-intensity projects with a firm deadline and want to earn a competitive daily rate, we want to hear from you. The Role Duration: July - September (Summer Break). Pay: £250 per day (CIS) . Sector: Education / Internal Refurbishment. Scope: Managing subcontractors, ensuring strict health and safety compliance, and hitting weekly milestones to ensure the school is ready for the September intake. What You'll Need To be considered for these roles, you must hold the following "Big Three" plus relevant site experience: SMSTS (Site Management Safety Training Scheme). CSCS Black Card (Highly preferred) or Gold. First Aid at Work (3-day certificate). Experience: A proven track record in school refurbs or fast-track commercial fit-outs is essential. Why Apply? Local Work: Projects located throughout the North East-minimal travel, maximum impact. Competitive Rate: Consistent £250/day via CIS. Reliable Pipeline: We have multiple sites launching simultaneously; perform well on one, and you'll be top of the list for our autumn/winter projects. How to Apply Ready to get stuck in? Positions are being filled quickly as the summer term approaches. Apply now by sending your CV and copies of your tickets to Rhianna in the Newcastle office. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 03, 2026
Seasonal
Site Managers School Refurbishment Season (North East) Are you a Site Manager looking to lock in your summer schedule? We are currently recruiting for several Site Managers to oversee fast-paced school refurbishment projects across the North East (including Newcastle, Sunderland, Durham, and Teesside). These are temporary contracts specifically tailored to the summer holiday window. If you enjoy high-intensity projects with a firm deadline and want to earn a competitive daily rate, we want to hear from you. The Role Duration: July - September (Summer Break). Pay: £250 per day (CIS) . Sector: Education / Internal Refurbishment. Scope: Managing subcontractors, ensuring strict health and safety compliance, and hitting weekly milestones to ensure the school is ready for the September intake. What You'll Need To be considered for these roles, you must hold the following "Big Three" plus relevant site experience: SMSTS (Site Management Safety Training Scheme). CSCS Black Card (Highly preferred) or Gold. First Aid at Work (3-day certificate). Experience: A proven track record in school refurbs or fast-track commercial fit-outs is essential. Why Apply? Local Work: Projects located throughout the North East-minimal travel, maximum impact. Competitive Rate: Consistent £250/day via CIS. Reliable Pipeline: We have multiple sites launching simultaneously; perform well on one, and you'll be top of the list for our autumn/winter projects. How to Apply Ready to get stuck in? Positions are being filled quickly as the summer term approaches. Apply now by sending your CV and copies of your tickets to Rhianna in the Newcastle office. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 03, 2026
Full time
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 5th year running? At OFG we believe in creating a better work life balance Job Title: Senior Speech and Language Therapist Location: Hillingdon Granges - comprising of Yiewsley Grange, Colne Grange, Upton Grange, This role will be predominantly based at Upton Grange, there may be requirements for the role to support other sites within the Hillingdon Granges sites from time to time. Salary: Up to £53,200 FTE DOE plus £5000 Welcome Bonus (Welcome Bonus is payable as one payment of £2,500 after completion of one month and one further payment of £2,500 upon completion of your final probation period. T&C's Apply Hours: 37.5 hours per week, Monday to Friday 8.30-16.30pm Contract: Permanent (Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About Outcomes First Group At Outcomes First Group, we believe every child has the ability to thrive when given access to a learning environment designed for their success. We exist to provide, champion and develop an exceptional education that is research-led and tailored around the abilities and aspirations of the individual - a commitment that shapes tomorrow's leaders, cultivates a lifelong love of learning and equips young minds to craft their own bright futures. At the heart of our philosophy lies a unique blend of tradition and innovation. We champion smaller class sizes, personalised learning plans and a curriculum that prepares students for success both in and beyond the classroom, evidenced in a 97% success rate in guiding our leavers into education, employment or training. As the largest and most accomplished organisation in our sector, we have the capability to invest in forward-thinking initiatives and resources based on the needs of the individual pupil, rather than the collective. This investment creates consistent and measurable results for our pupils and teams. Outcomes First Group operates a number of specialist education and care brands across the UK, including Blenheim Schools, each delivering tailored provision to meet the diverse needs of children and young people. To find out more about our segments and expert services, visit: Our Services & Schools - Outcomes First Group The role: We are looking for a Senior Speech and Language Therapist to join our in-house clinical team. Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Hillingdon Grange forms part of our Options Autism brand and is an independent specialist day school, supporting children and young people aged 3 - 14 Hillingdon Grange School Education - Options Autism For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Undergraduate or Postgraduate degree in Speech and Language Therapy HCPC registered 1-2 yrs experience as a fully registered member of the RCSLT working in a similar setting. Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Full valid driving licence and access to own vehicle Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication ASD experience Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover £5000 Welcome Bonus £2000 CPD Training Allowance At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 310347
May 03, 2026
Full time
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 5th year running? At OFG we believe in creating a better work life balance Job Title: Senior Speech and Language Therapist Location: Hillingdon Granges - comprising of Yiewsley Grange, Colne Grange, Upton Grange, This role will be predominantly based at Upton Grange, there may be requirements for the role to support other sites within the Hillingdon Granges sites from time to time. Salary: Up to £53,200 FTE DOE plus £5000 Welcome Bonus (Welcome Bonus is payable as one payment of £2,500 after completion of one month and one further payment of £2,500 upon completion of your final probation period. T&C's Apply Hours: 37.5 hours per week, Monday to Friday 8.30-16.30pm Contract: Permanent (Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About Outcomes First Group At Outcomes First Group, we believe every child has the ability to thrive when given access to a learning environment designed for their success. We exist to provide, champion and develop an exceptional education that is research-led and tailored around the abilities and aspirations of the individual - a commitment that shapes tomorrow's leaders, cultivates a lifelong love of learning and equips young minds to craft their own bright futures. At the heart of our philosophy lies a unique blend of tradition and innovation. We champion smaller class sizes, personalised learning plans and a curriculum that prepares students for success both in and beyond the classroom, evidenced in a 97% success rate in guiding our leavers into education, employment or training. As the largest and most accomplished organisation in our sector, we have the capability to invest in forward-thinking initiatives and resources based on the needs of the individual pupil, rather than the collective. This investment creates consistent and measurable results for our pupils and teams. Outcomes First Group operates a number of specialist education and care brands across the UK, including Blenheim Schools, each delivering tailored provision to meet the diverse needs of children and young people. To find out more about our segments and expert services, visit: Our Services & Schools - Outcomes First Group The role: We are looking for a Senior Speech and Language Therapist to join our in-house clinical team. Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Hillingdon Grange forms part of our Options Autism brand and is an independent specialist day school, supporting children and young people aged 3 - 14 Hillingdon Grange School Education - Options Autism For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Undergraduate or Postgraduate degree in Speech and Language Therapy HCPC registered 1-2 yrs experience as a fully registered member of the RCSLT working in a similar setting. Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Full valid driving licence and access to own vehicle Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication ASD experience Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover £5000 Welcome Bonus £2000 CPD Training Allowance At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 310347
Head of Computer Science - Minster/Kent - £230 to £300 per day - September Start - Temporary Head of Computer Science - Minster Head of Computer Science - Temporary Head of Computer Science - September Start Head of Computer Science - KS3 to KS5 Teaching & Leadership Are you an experienced Computer Science Teacher ready to step into a Head of Department role within a secondary school?Can you lead and develop a high-quality Computer Science curriculum across Key Stages 3 to 5, inspiring students to develop strong programming and problem-solving skills?Are you seeking a temporary leadership position where you can shape teaching and learning while driving academic outcomes and digital literacy across the school? If so, this could be the perfect opportunity for you. Head of Computer Science - The RoleA secondary school in Minster is seeking to appoint a committed and knowledgeable Head of Computer Science to lead the department on a temporary basis from September. The successful candidate will teach Computer Science across KS3, KS4 and KS5, while also providing clear strategic leadership for the subject area. Responsibilities will include curriculum planning, assessment design, monitoring student progress, and ensuring consistently high-quality teaching and learning across the department. In addition, the role involves supporting and mentoring staff, developing and refining schemes of work, and driving continued improvement in key areas such as programming, algorithms, data representation, computer systems, and computational thinking. This opportunity would suit an experienced teacher who is ready to take the next step into leadership within a collaborative and supportive school environment. Head of Computer Science - The SchoolThis is a mixed 11-16 secondary school based in Minster, dedicated to delivering a high-quality education for all learners. The school places a strong emphasis on academic achievement, effective pastoral support, and a broad curriculum designed to equip students with the skills and knowledge needed for their next steps. Supported by a proactive senior leadership team and a culture of collaboration, the school provides a positive, well-structured environment for staff. There is a clear commitment to professional growth, with ongoing opportunities for development and a shared focus on continuous improvement across the whole school. If you believe this Head of Computer Science role is right for you, APPLY now, or contact Tommy Clark at TLTP for further information.
May 03, 2026
Seasonal
Head of Computer Science - Minster/Kent - £230 to £300 per day - September Start - Temporary Head of Computer Science - Minster Head of Computer Science - Temporary Head of Computer Science - September Start Head of Computer Science - KS3 to KS5 Teaching & Leadership Are you an experienced Computer Science Teacher ready to step into a Head of Department role within a secondary school?Can you lead and develop a high-quality Computer Science curriculum across Key Stages 3 to 5, inspiring students to develop strong programming and problem-solving skills?Are you seeking a temporary leadership position where you can shape teaching and learning while driving academic outcomes and digital literacy across the school? If so, this could be the perfect opportunity for you. Head of Computer Science - The RoleA secondary school in Minster is seeking to appoint a committed and knowledgeable Head of Computer Science to lead the department on a temporary basis from September. The successful candidate will teach Computer Science across KS3, KS4 and KS5, while also providing clear strategic leadership for the subject area. Responsibilities will include curriculum planning, assessment design, monitoring student progress, and ensuring consistently high-quality teaching and learning across the department. In addition, the role involves supporting and mentoring staff, developing and refining schemes of work, and driving continued improvement in key areas such as programming, algorithms, data representation, computer systems, and computational thinking. This opportunity would suit an experienced teacher who is ready to take the next step into leadership within a collaborative and supportive school environment. Head of Computer Science - The SchoolThis is a mixed 11-16 secondary school based in Minster, dedicated to delivering a high-quality education for all learners. The school places a strong emphasis on academic achievement, effective pastoral support, and a broad curriculum designed to equip students with the skills and knowledge needed for their next steps. Supported by a proactive senior leadership team and a culture of collaboration, the school provides a positive, well-structured environment for staff. There is a clear commitment to professional growth, with ongoing opportunities for development and a shared focus on continuous improvement across the whole school. If you believe this Head of Computer Science role is right for you, APPLY now, or contact Tommy Clark at TLTP for further information.
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine. A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Up to £13.10 After training Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
May 03, 2026
Full time
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine. A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Up to £13.10 After training Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Head of Computer Science - Chigwell - £35,000 to £50,000 - September Start - Permanent Head of Computer Science - Chigwell Head of Computer Science - Permanent Head of Computer Science - September Start Head of Computer Science - KS3 to KS5 Teaching & Leadership Are you an experienced Computer Science Teacher ready to step into a Head of Department role within an OUTSTANDING secondary school?Can you lead and develop a high-quality Computer Science curriculum across Key Stages 3 to 5, inspiring students to develop strong programming and problem-solving skills?Are you seeking a permanent leadership position where you can shape teaching and learning while driving academic outcomes and digital literacy across the school? If so, this could be the perfect opportunity for you. Head of Computer Science - The RoleA secondary school in Chigwell is seeking to appoint a dedicated and knowledgeable Head of Computer Science to lead their department from September on a permanent basis. The successful candidate will teach Computer Science across KS3, KS4 and KS5 while providing strategic leadership for the subject. You will be responsible for curriculum planning, assessment, tracking progress, and ensuring high-quality teaching across the department. The role also includes mentoring staff, developing schemes of work, and driving improvements in programming, algorithms, data representation, computer systems and computational thinking. This position would suit an experienced teacher looking to take the next step into leadership within a supportive and collaborative environment. Head of Computer Science - The SchoolThis is a mixed secondary school with sixth form, educating students aged 11-18 in Chigwell. The school is committed to high academic standards, strong pastoral care and providing a well-rounded education that prepares students for future pathways. With a supportive senior leadership team and a collaborative culture, the school offers a positive and structured working environment where staff are encouraged to develop professionally and contribute to whole-school improvement. If you believe this Head of Computer Science role is right for you, APPLY now, or contact Tommy Clark at TLTP for further information.
May 03, 2026
Full time
Head of Computer Science - Chigwell - £35,000 to £50,000 - September Start - Permanent Head of Computer Science - Chigwell Head of Computer Science - Permanent Head of Computer Science - September Start Head of Computer Science - KS3 to KS5 Teaching & Leadership Are you an experienced Computer Science Teacher ready to step into a Head of Department role within an OUTSTANDING secondary school?Can you lead and develop a high-quality Computer Science curriculum across Key Stages 3 to 5, inspiring students to develop strong programming and problem-solving skills?Are you seeking a permanent leadership position where you can shape teaching and learning while driving academic outcomes and digital literacy across the school? If so, this could be the perfect opportunity for you. Head of Computer Science - The RoleA secondary school in Chigwell is seeking to appoint a dedicated and knowledgeable Head of Computer Science to lead their department from September on a permanent basis. The successful candidate will teach Computer Science across KS3, KS4 and KS5 while providing strategic leadership for the subject. You will be responsible for curriculum planning, assessment, tracking progress, and ensuring high-quality teaching across the department. The role also includes mentoring staff, developing schemes of work, and driving improvements in programming, algorithms, data representation, computer systems and computational thinking. This position would suit an experienced teacher looking to take the next step into leadership within a supportive and collaborative environment. Head of Computer Science - The SchoolThis is a mixed secondary school with sixth form, educating students aged 11-18 in Chigwell. The school is committed to high academic standards, strong pastoral care and providing a well-rounded education that prepares students for future pathways. With a supportive senior leadership team and a collaborative culture, the school offers a positive and structured working environment where staff are encouraged to develop professionally and contribute to whole-school improvement. If you believe this Head of Computer Science role is right for you, APPLY now, or contact Tommy Clark at TLTP for further information.
The Role In your dream role, you ll receive: Competitive salary: £10,000 achievable on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job:Working as part of our Retail team in Potters Bar for 10 hours a week, you will be a vital part of the store s success.We want every store visit to be exceptional for our customers, so you ll work closely with members of the public to understand their needs and advise them on high-value purchases.Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day Making our customers feel at home through exceptional service. At Dreams, this means listening to customer s needs and guiding them, asking the right questions at the right time to find the perfect fit. Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences. Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you ll love it! Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays. The Person This is the type of person we re dreaming of: People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets. Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected. Willing to learn: A great night s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. Flexible: You ll need to be able to commit to working 10 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you ll have the opportunity earn even more commission! About Dreams About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well.Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.With over 200 stores nationwide, you ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.Dreams. Love your job.
May 03, 2026
Full time
The Role In your dream role, you ll receive: Competitive salary: £10,000 achievable on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job:Working as part of our Retail team in Potters Bar for 10 hours a week, you will be a vital part of the store s success.We want every store visit to be exceptional for our customers, so you ll work closely with members of the public to understand their needs and advise them on high-value purchases.Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day Making our customers feel at home through exceptional service. At Dreams, this means listening to customer s needs and guiding them, asking the right questions at the right time to find the perfect fit. Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences. Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you ll love it! Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays. The Person This is the type of person we re dreaming of: People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets. Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected. Willing to learn: A great night s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. Flexible: You ll need to be able to commit to working 10 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you ll have the opportunity earn even more commission! About Dreams About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well.Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.With over 200 stores nationwide, you ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.Dreams. Love your job.
The Role In your dream role, you ll receive: Competitive salary: £35,000 on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress, Whether it s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job:This role is a vital part of the management team in Eastbourne. You will work closely with the Store Manager to help to drive team engagement and maximise all sales opportunities.At Dreams, we are passionate about our people, so customers and colleagues are our top priority. With your help and guidance, the store team will make sure every customer finds their perfect bed.Ready to skip the snooze button and get stuck in? Heres a taste of what you ll be doing day-to-day Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction. Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun. In the Store Manager s absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training. Motivating and inspiring all of our valued dreamers. Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. The Person This is the type of person we re dreaming of: Experience: You ll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management. Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results. Inspirational: Your strong ability to lead will inspire and motivate your team. Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do. About Dreams About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well.Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.Dreams. Love your job.
May 03, 2026
Full time
The Role In your dream role, you ll receive: Competitive salary: £35,000 on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress, Whether it s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job:This role is a vital part of the management team in Eastbourne. You will work closely with the Store Manager to help to drive team engagement and maximise all sales opportunities.At Dreams, we are passionate about our people, so customers and colleagues are our top priority. With your help and guidance, the store team will make sure every customer finds their perfect bed.Ready to skip the snooze button and get stuck in? Heres a taste of what you ll be doing day-to-day Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction. Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun. In the Store Manager s absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training. Motivating and inspiring all of our valued dreamers. Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. The Person This is the type of person we re dreaming of: Experience: You ll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management. Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results. Inspirational: Your strong ability to lead will inspire and motivate your team. Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do. About Dreams About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well.Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.Dreams. Love your job.
Morgan McKinley is currently partnering with a fantastic Bath based organisation in the Education sector to recruit a Head of FP&A. The Role Reporting to the Finance Director within a large finance team, this role would have a broad remit encompassing the following responsibilities: Lead on development of 5-year financial plan and annual budget planning Oversee automation and data model enhancement Provide management accounts support and financial insight including variances against budget Provide data driven insight to enhance financial performance Leadership of small team and influence cross team outcomes Lead development of financial models and provide scenario planning and modelling to support strategic decision making The Person To be considered for this role, you will be a Qualified Accountant with breadth and depth in planning and analysis experience. Experience of working in the Education sector is highly desirable, and you will be experienced in developing financial plans, forecasting and scenario analysis. My client has experienced strong recent growth and is currently outperforming peers in the same sector, and you would be working in a highly attractive working environment, with flexible, hybrid working on offer (2 days p/w in the office).
May 03, 2026
Full time
Morgan McKinley is currently partnering with a fantastic Bath based organisation in the Education sector to recruit a Head of FP&A. The Role Reporting to the Finance Director within a large finance team, this role would have a broad remit encompassing the following responsibilities: Lead on development of 5-year financial plan and annual budget planning Oversee automation and data model enhancement Provide management accounts support and financial insight including variances against budget Provide data driven insight to enhance financial performance Leadership of small team and influence cross team outcomes Lead development of financial models and provide scenario planning and modelling to support strategic decision making The Person To be considered for this role, you will be a Qualified Accountant with breadth and depth in planning and analysis experience. Experience of working in the Education sector is highly desirable, and you will be experienced in developing financial plans, forecasting and scenario analysis. My client has experienced strong recent growth and is currently outperforming peers in the same sector, and you would be working in a highly attractive working environment, with flexible, hybrid working on offer (2 days p/w in the office).
The Role In your dream role, you ll receive: Competitive salary: £33,000 on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress, Whether it s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job:This role is a vital part of the management team in Manchester. You will work closely with the Store Manager to help to drive team engagement and maximise all sales opportunities.At Dreams, we are passionate about our people, so customers and colleagues are our top priority. With your help and guidance, the store team will make sure every customer finds their perfect bed.Ready to skip the snooze button and get stuck in? Heres a taste of what you ll be doing day-to-day Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction. Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun. In the Store Manager s absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training. Motivating and inspiring all of our valued dreamers. Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. The Person This is the type of person we re dreaming of: Experience: You ll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management. Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results. Inspirational: Your strong ability to lead will inspire and motivate your team. Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do. About Dreams About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well.Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.Dreams. Love your job.
May 03, 2026
Full time
The Role In your dream role, you ll receive: Competitive salary: £33,000 on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress, Whether it s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job:This role is a vital part of the management team in Manchester. You will work closely with the Store Manager to help to drive team engagement and maximise all sales opportunities.At Dreams, we are passionate about our people, so customers and colleagues are our top priority. With your help and guidance, the store team will make sure every customer finds their perfect bed.Ready to skip the snooze button and get stuck in? Heres a taste of what you ll be doing day-to-day Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction. Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun. In the Store Manager s absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training. Motivating and inspiring all of our valued dreamers. Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. The Person This is the type of person we re dreaming of: Experience: You ll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management. Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results. Inspirational: Your strong ability to lead will inspire and motivate your team. Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do. About Dreams About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well.Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.Dreams. Love your job.
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 03, 2026
Full time
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
