At Joseph Joseph, we are driven by a simple yet powerful belief - that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. We are looking for a Head of Ecommerce Trading to join us at Joseph Joseph. Reporting to the Ecommerce Director, this role will oversee the day-to-day management of the Ecommerce team, ensuring the effective execution of sales and promotional activities, working closely with other departments to enhance the customer experience and maximise conversion rates. What you will be doing: Develop and implement the overall Ecommerce trading strategy to achieve sales, profit and growth targets. Manage online pricing strategies, product launches, promotional campaigns and seasonal offers to drive performance Provide regular reporting and insight to senior management on trading & KPI performance, highlighting opportunities & risks. Working with the eCommerce director, set weekly & monthly revenue targets aligned with annual net revenue targets. Create & own the trading calendar, ensuring promotional and trading plan is sufficient to meet revenue targets Optimise the online customer experience working with the design and development teams to enhance navigation, search and the checkout experience. Develop a comprehensive experimentation & personalisation program to improve conversion rate Drive AOV Work with demand planning to develop an effective inventory forecast and with logistics to ensure timely customer delivery> Lead a team of 2, develop the ecommerce team, fostering a high-performance culture What we need from you: Proven experience in a senior ecommerce trading role, preferably in a fast-paced retail organisation Strong commercial acumen with a deep understanding of online sales strategies, merchandising, and promotional mechanics Proficient in ecommerce platforms (Shopify essential), web analytics tools (e.g., Google Analytics), and reporting tools. Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions. Strong knowledge of UX/UI principles and A/b testing methodologies Excellent leadership, communication, and stakeholder management skills. Ability to work collaboratively across departments and influence cross-functional teams. What you'll get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount 24/7 healthcare appointment support Hybrid working - 3 days in office & 2 days from home and flex start/finish times External private employee wellbeing support Access to Perkbox Volunteer days Team Recognition scheme Training and Development Holiday carry-over scheme Season-ticket travel loan Cycle to work scheme Parental Leave support Holiday trading (buy/sell) and extra holiday days for long service
Nov 21, 2025
Full time
At Joseph Joseph, we are driven by a simple yet powerful belief - that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. We are looking for a Head of Ecommerce Trading to join us at Joseph Joseph. Reporting to the Ecommerce Director, this role will oversee the day-to-day management of the Ecommerce team, ensuring the effective execution of sales and promotional activities, working closely with other departments to enhance the customer experience and maximise conversion rates. What you will be doing: Develop and implement the overall Ecommerce trading strategy to achieve sales, profit and growth targets. Manage online pricing strategies, product launches, promotional campaigns and seasonal offers to drive performance Provide regular reporting and insight to senior management on trading & KPI performance, highlighting opportunities & risks. Working with the eCommerce director, set weekly & monthly revenue targets aligned with annual net revenue targets. Create & own the trading calendar, ensuring promotional and trading plan is sufficient to meet revenue targets Optimise the online customer experience working with the design and development teams to enhance navigation, search and the checkout experience. Develop a comprehensive experimentation & personalisation program to improve conversion rate Drive AOV Work with demand planning to develop an effective inventory forecast and with logistics to ensure timely customer delivery> Lead a team of 2, develop the ecommerce team, fostering a high-performance culture What we need from you: Proven experience in a senior ecommerce trading role, preferably in a fast-paced retail organisation Strong commercial acumen with a deep understanding of online sales strategies, merchandising, and promotional mechanics Proficient in ecommerce platforms (Shopify essential), web analytics tools (e.g., Google Analytics), and reporting tools. Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions. Strong knowledge of UX/UI principles and A/b testing methodologies Excellent leadership, communication, and stakeholder management skills. Ability to work collaboratively across departments and influence cross-functional teams. What you'll get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount 24/7 healthcare appointment support Hybrid working - 3 days in office & 2 days from home and flex start/finish times External private employee wellbeing support Access to Perkbox Volunteer days Team Recognition scheme Training and Development Holiday carry-over scheme Season-ticket travel loan Cycle to work scheme Parental Leave support Holiday trading (buy/sell) and extra holiday days for long service
Overview Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world. At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life. Job Summary The Senior Manager, Key Account Planning focuses on identifying, developing and maintaining strategic relationships with the organization's most valuable retailers by delivering tailored solutions, aligning long term goals and creating mutual value towards driving sustainable growth. The position requires a strong ability to communicate effectively while building and maintaining high-value relationships with retailers and internal departments across a multi-branded business. Key Responsibilities You will own and manage stock and sales planning to achieve gross shipment and retail sales targets. You will develop and manage gross shipment forecasts, ensuring accuracy and alignment with business goals. You will oversee short- and long-term gross shipment planning to maintain optimal inventory levels. You will communicate consistently with leadership on shipment status. You will manage stock levels across all channels, including COM, and ensure top SKU prioritization. Account Management You will develop and cultivate strong relationships with retailers, understanding their needs and goals. You will strategize with Buying Team on seasonal planning. You will manage & maintain CO-OP strategy and spend, negotiating placements, exposures, and pricing with the retailers. You will oversee COM programming, including offers, GWPs, and exposures. You will negotiate case line and planogram updates tailored to each retailer. Brand Strategy You will align company and retailer objectives with brand values. You will partner with brand marketing teams to support seasonal goals. You will Identify opportunities to enhance brand presence and performance. Department Management You will provide support to the whole Key Account Planning team for specific brands/retailers of focus. You will manage and coordinate the team's Priorities, Workflow, Deadlines, and Deliverables. You will communicate with field teams and manage programming updates to support seamless execution. Qualifications You have a minimum of 5-8 years wholesale experience, preferably in the Beauty industry. You have strong relationship skills: Ability to lead and manage multiple high-level relationships. You have Industry Knowledge:A strong understanding of the beauty industry, including products, trends, and competitors. You have excellent written and oral communication skills. You can personally organize and set priorities and adhere to budgets. You can manage multiple projects and priorities simultaneously. Business Acumen:A solid understanding of business principles and financial concepts. You have knowledge of Cognos Reporting System and Power BI as it is strongly recommended. You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization's values. What We Can Offer You At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk - it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings: Life and Disability Insurance Paid Volunteer Days Paid Company Holidays 401K with 6% Company Match Internal & International Mobility Product Discounts & Annual Gratis Employee Led Affinity Groups Tuition Reimbursement The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits. Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization's values.
Nov 21, 2025
Full time
Overview Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world. At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life. Job Summary The Senior Manager, Key Account Planning focuses on identifying, developing and maintaining strategic relationships with the organization's most valuable retailers by delivering tailored solutions, aligning long term goals and creating mutual value towards driving sustainable growth. The position requires a strong ability to communicate effectively while building and maintaining high-value relationships with retailers and internal departments across a multi-branded business. Key Responsibilities You will own and manage stock and sales planning to achieve gross shipment and retail sales targets. You will develop and manage gross shipment forecasts, ensuring accuracy and alignment with business goals. You will oversee short- and long-term gross shipment planning to maintain optimal inventory levels. You will communicate consistently with leadership on shipment status. You will manage stock levels across all channels, including COM, and ensure top SKU prioritization. Account Management You will develop and cultivate strong relationships with retailers, understanding their needs and goals. You will strategize with Buying Team on seasonal planning. You will manage & maintain CO-OP strategy and spend, negotiating placements, exposures, and pricing with the retailers. You will oversee COM programming, including offers, GWPs, and exposures. You will negotiate case line and planogram updates tailored to each retailer. Brand Strategy You will align company and retailer objectives with brand values. You will partner with brand marketing teams to support seasonal goals. You will Identify opportunities to enhance brand presence and performance. Department Management You will provide support to the whole Key Account Planning team for specific brands/retailers of focus. You will manage and coordinate the team's Priorities, Workflow, Deadlines, and Deliverables. You will communicate with field teams and manage programming updates to support seamless execution. Qualifications You have a minimum of 5-8 years wholesale experience, preferably in the Beauty industry. You have strong relationship skills: Ability to lead and manage multiple high-level relationships. You have Industry Knowledge:A strong understanding of the beauty industry, including products, trends, and competitors. You have excellent written and oral communication skills. You can personally organize and set priorities and adhere to budgets. You can manage multiple projects and priorities simultaneously. Business Acumen:A solid understanding of business principles and financial concepts. You have knowledge of Cognos Reporting System and Power BI as it is strongly recommended. You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization's values. What We Can Offer You At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk - it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings: Life and Disability Insurance Paid Volunteer Days Paid Company Holidays 401K with 6% Company Match Internal & International Mobility Product Discounts & Annual Gratis Employee Led Affinity Groups Tuition Reimbursement The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits. Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization's values.
Global Retail Training Design Manager Develop innovative digital retail training programs aligned with brand values Location: London Job Tags: Operations About The Role Global Retail Training Design Manager London 12 Month Fixed Term Contract For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Since 2023, Aesop has been part of the L'Oréal Groupe, the world's beauty company. Founded in 1909 by Eugene Schueller, it is home to 37 global brands including Kiehl's, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; and presents wide-ranging opportunities for long-term career growth. 'A business doesn't consist of walls or machines, but people, people, people.' - Eugene Schueller Role Purpose The Global Retail Training Design Manager has the primary responsibility of managing the design and delivery of learning solutions and initiatives that build retail capability, inclusive of all aspects of brand, business, customer and performance. They use their strong knowledge of adult learning principles, project and team management, to drive innovation and creativity, through a high performing and highly engaged team. The Global Retail Training Design Manager is acutely aware of the impact they have in driving performance through learning and continuously seeks to ensure Aesop Training is best in class. Role responsibilities include, but not limited to - Develops and delivers high-quality, innovative, end-to-end blended learning solutions with a specific focus on digital initiatives, that enable new and existing teams to develop professional skills, behavioural skills, systems application for continuous performance improvement, service quality and consistency. Chooses to elevate learning experience design with emerging learning trends provided aligned with Aesop values and brand DNA. Collaborates with key stakeholders within Global teams and Markets before, during, and after projects to ensure close alignment to objectives. Apply tested instructional design theories, practice and methods to achieve optimal learning outcomes. Research to identify pain points, shape concepts, and test solutions with our global audience. Has a strong understanding of the zones, the retail landscape and cultural nuances and builds training frameworks that meet the needs of the business. Review existing learning solutions and materials, aligning and removing duplication to ensure consistent approach and best practice; Develop assessment instruments to measure performance; Interpret data and insights to seek out and identify opportunities for improvement; Utilise agile ways of working to ensure solutions are taken to market quickly and efficiently; Work collaboratively with stakeholders to embed understanding of Retail Learning & Development approach and facilitate discussions to achieve successful Regional execution of Global initiatives. Manage the Global Retail Training Design Team to ensure best in class training programmes are delivered within timelines. Ongoing maintenance of existing Retail Training solutions, programs, tools, and frameworks. Running the Design Guild and community of practice. This is a full time 12 month fixed term contract position operating with a hybrid working pattern. What We Are Looking For Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Commitment to fostering an inclusive and psychologically safe work environment Track record of operating effectively and delivering consistent results in a large complex business Advanced understanding of adult learning principles and human-centred design Exceptional writing and communication skills Proven experience in design and development of end-to-end competency-based, learner-led training programmes Advanced skills in Articulate 360, SCORM and LMS functionality (Workday) Proven working experience in writing content for digital and classroom purposes, including activities, assessment and facilitator guides. Strong consulting skills - the ability to understand and challenge stakeholder requirements, and to determine the most appropriate solutions Strong project management skills - the ability to work collaboratively with other Functions/Departments and Regional teams to deliver quality and timely global solutions Strong organisational skills - the ability to set priorities and work within effective timeframes Retail industry experience preferred Skills & Competencies Required: Instructional design Consulting skills Change management Facilitation to a wide audience inclusive of multiple stakeholders Coaching eLearning authoring tools including microlearning What's On Offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include - Flexible, hybrid working pattern Generous product discount allowance and bi-annual complimentary product allocation Paid volunteering allowance for all employees Bonus opportunity based on personal, and business, performance Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Nov 21, 2025
Full time
Global Retail Training Design Manager Develop innovative digital retail training programs aligned with brand values Location: London Job Tags: Operations About The Role Global Retail Training Design Manager London 12 Month Fixed Term Contract For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Since 2023, Aesop has been part of the L'Oréal Groupe, the world's beauty company. Founded in 1909 by Eugene Schueller, it is home to 37 global brands including Kiehl's, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; and presents wide-ranging opportunities for long-term career growth. 'A business doesn't consist of walls or machines, but people, people, people.' - Eugene Schueller Role Purpose The Global Retail Training Design Manager has the primary responsibility of managing the design and delivery of learning solutions and initiatives that build retail capability, inclusive of all aspects of brand, business, customer and performance. They use their strong knowledge of adult learning principles, project and team management, to drive innovation and creativity, through a high performing and highly engaged team. The Global Retail Training Design Manager is acutely aware of the impact they have in driving performance through learning and continuously seeks to ensure Aesop Training is best in class. Role responsibilities include, but not limited to - Develops and delivers high-quality, innovative, end-to-end blended learning solutions with a specific focus on digital initiatives, that enable new and existing teams to develop professional skills, behavioural skills, systems application for continuous performance improvement, service quality and consistency. Chooses to elevate learning experience design with emerging learning trends provided aligned with Aesop values and brand DNA. Collaborates with key stakeholders within Global teams and Markets before, during, and after projects to ensure close alignment to objectives. Apply tested instructional design theories, practice and methods to achieve optimal learning outcomes. Research to identify pain points, shape concepts, and test solutions with our global audience. Has a strong understanding of the zones, the retail landscape and cultural nuances and builds training frameworks that meet the needs of the business. Review existing learning solutions and materials, aligning and removing duplication to ensure consistent approach and best practice; Develop assessment instruments to measure performance; Interpret data and insights to seek out and identify opportunities for improvement; Utilise agile ways of working to ensure solutions are taken to market quickly and efficiently; Work collaboratively with stakeholders to embed understanding of Retail Learning & Development approach and facilitate discussions to achieve successful Regional execution of Global initiatives. Manage the Global Retail Training Design Team to ensure best in class training programmes are delivered within timelines. Ongoing maintenance of existing Retail Training solutions, programs, tools, and frameworks. Running the Design Guild and community of practice. This is a full time 12 month fixed term contract position operating with a hybrid working pattern. What We Are Looking For Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Commitment to fostering an inclusive and psychologically safe work environment Track record of operating effectively and delivering consistent results in a large complex business Advanced understanding of adult learning principles and human-centred design Exceptional writing and communication skills Proven experience in design and development of end-to-end competency-based, learner-led training programmes Advanced skills in Articulate 360, SCORM and LMS functionality (Workday) Proven working experience in writing content for digital and classroom purposes, including activities, assessment and facilitator guides. Strong consulting skills - the ability to understand and challenge stakeholder requirements, and to determine the most appropriate solutions Strong project management skills - the ability to work collaboratively with other Functions/Departments and Regional teams to deliver quality and timely global solutions Strong organisational skills - the ability to set priorities and work within effective timeframes Retail industry experience preferred Skills & Competencies Required: Instructional design Consulting skills Change management Facilitation to a wide audience inclusive of multiple stakeholders Coaching eLearning authoring tools including microlearning What's On Offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include - Flexible, hybrid working pattern Generous product discount allowance and bi-annual complimentary product allocation Paid volunteering allowance for all employees Bonus opportunity based on personal, and business, performance Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Loyalty & Personalisation Consulting Manager (12-month contract) London dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca Cola, Meijer, Procter & Gamble and Metro. dunnhumby is looking for a Loyalty & Personalisation Consulting Manager (12-month contract) to join the Growth team to work on our EMEA clients. This person will bring Loyalty & Personalisation experience and expertise, coupled with strong market knowledge to the assigned region to win new business, grow client value, our people and dunnhumby. This person will provide support for new and existing clients across the region through providing subject matter expertise input to sales, contributing to Client Value Proposition development, and delivering consultancy as required throughout client engagements. Key accountabilities Partner with Sales and Client teams to understand new and existing client needs, support new business and existing client account development and sell in relevant and compelling product and/or service solutions Support pre sales activities and lead generation in coordination with Sales and Client teams and support client team in gathering all relevant information to present to and gain governance approval on any new client proposal Contribute to the development of new and existing Client Value Propositions (CVPs) including: client needs/ market demands, documenting existing CVPs and identifying gaps in our overall offering, idea generation & qualification, contributing to design & development of new CVPs, driving the refinement & improvement of existing CVPs, working closing with Product teams Lead delivery of consulting projects for priority clients or to win long term deals and ensure quality deliverables for the client Ensure excellent standards and profitable delivery of Loyalty & Personalisation projects in the Region based on global best practice Support Loyalty & Personalisation business mobilisation for smaller scale clients if required, and ensure full handover to Client team Contribute towards creating a best in class Loyalty & Personalisation Capability team globally; Support Loyalty & Personalisation training of dunnhumby sales teams through leading/ supporting training sessions and contributing to content updates Contribute to evolution of dh thought leadership and take advantage of opportunities to position dunnhumby as thought leaders and capability partners through writing blogs/articles or speaking at conferences and other industry events Support the development of compelling Loyalty & Personalisation case studies based on the value we've added Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and training needed Qualifications & Experience Bachelor's degree or equivalent in a relevant subject Loyalty & Personalisation strategy development and planning across marketing, selling and servicing within complex, multi channel retail clients Strong knowledge of the market and competitor landscape for Loyalty & Personalisation strategy and delivery Good working knowledge of the application of enabling technologies for Loyalty & Personalisation Significant experience of working in similar regional roles for global organisations Knowledge of the grocery retail sector and / or mass market health and beauty Creation of thought leadership (whitepapers, conference speaking) in Loyalty & Personalisation and passion to stay ahead on consumer, technology and industry trends in customer experience, digital innovation, CRM and media Core experience gained from a global Media agency or agency network and working with media/shopper marketing agencies What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting edge technology that reflects our global ambition. But with a nimble, small business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge. We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long term behaviour change; in addition, we have five employee led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.
Nov 21, 2025
Full time
Loyalty & Personalisation Consulting Manager (12-month contract) London dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca Cola, Meijer, Procter & Gamble and Metro. dunnhumby is looking for a Loyalty & Personalisation Consulting Manager (12-month contract) to join the Growth team to work on our EMEA clients. This person will bring Loyalty & Personalisation experience and expertise, coupled with strong market knowledge to the assigned region to win new business, grow client value, our people and dunnhumby. This person will provide support for new and existing clients across the region through providing subject matter expertise input to sales, contributing to Client Value Proposition development, and delivering consultancy as required throughout client engagements. Key accountabilities Partner with Sales and Client teams to understand new and existing client needs, support new business and existing client account development and sell in relevant and compelling product and/or service solutions Support pre sales activities and lead generation in coordination with Sales and Client teams and support client team in gathering all relevant information to present to and gain governance approval on any new client proposal Contribute to the development of new and existing Client Value Propositions (CVPs) including: client needs/ market demands, documenting existing CVPs and identifying gaps in our overall offering, idea generation & qualification, contributing to design & development of new CVPs, driving the refinement & improvement of existing CVPs, working closing with Product teams Lead delivery of consulting projects for priority clients or to win long term deals and ensure quality deliverables for the client Ensure excellent standards and profitable delivery of Loyalty & Personalisation projects in the Region based on global best practice Support Loyalty & Personalisation business mobilisation for smaller scale clients if required, and ensure full handover to Client team Contribute towards creating a best in class Loyalty & Personalisation Capability team globally; Support Loyalty & Personalisation training of dunnhumby sales teams through leading/ supporting training sessions and contributing to content updates Contribute to evolution of dh thought leadership and take advantage of opportunities to position dunnhumby as thought leaders and capability partners through writing blogs/articles or speaking at conferences and other industry events Support the development of compelling Loyalty & Personalisation case studies based on the value we've added Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and training needed Qualifications & Experience Bachelor's degree or equivalent in a relevant subject Loyalty & Personalisation strategy development and planning across marketing, selling and servicing within complex, multi channel retail clients Strong knowledge of the market and competitor landscape for Loyalty & Personalisation strategy and delivery Good working knowledge of the application of enabling technologies for Loyalty & Personalisation Significant experience of working in similar regional roles for global organisations Knowledge of the grocery retail sector and / or mass market health and beauty Creation of thought leadership (whitepapers, conference speaking) in Loyalty & Personalisation and passion to stay ahead on consumer, technology and industry trends in customer experience, digital innovation, CRM and media Core experience gained from a global Media agency or agency network and working with media/shopper marketing agencies What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting edge technology that reflects our global ambition. But with a nimble, small business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge. We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long term behaviour change; in addition, we have five employee led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare businessThe Central Logistics Centre (CLC) is Alliance Healthcare UK's new, next-generation logistics facility based in Birmingham. Designed with advanced automation and cutting-edge robotics, the CLC is a world-class, game-changing addition to the Alliance Healthcare estate. It's set to redefine how we manage and deliver medical, health and beauty products to our customers across the UK.The Quality Support Manager is a key role that will provide quality support to the CLC to ensure compliance with GDP (Good Distribution Practise) and quality standards. This role will be fully site based, with some occasional travel to other sites to provide cover or for training purposes. Responsibilities will include: Undertake routine quality-related activities including quality oversight reviews, non-conformance management, facility temperature reviews, oversight of pest control records, management of outsourced activities and associated documentation, reporting quality metrics, and escalating issues in the event of poor quality or non-compliance with GDP requirements. Supporting the Head of CLC and Quality Management team in maintaining and continuously improving standards of quality and compliance with GDP in the CLC. Working with internal stakeholders to develop a quality culture incorporating continuous improvement across the central logistics centre and making recommendations to the Head of CLC.We value team members who can commit to:Providing exceptional service and exceeding customer expectations.Contributing actively to quality assurance processes to achieve the highest standards. Collaborating to enhance customer satisfaction and business performance. Proactively addressing customer needs for a positive experience.You will be expected to support our business objectives by championing quality and enhancing customer experience.Our mission is to maintain a culture of excellence and customer focus at every level of our organisation We would value the following attributes: Strong knowledge of warehouse management systems (WMS) and automated technologies, particularly Q-Pulse, Knapp and Manhattan. Highly organised, able to manage stress and set priorities for yourself and your team. Excellent organisational and multitasking abilities. Flexible and adaptable Strong analytical skills to interpret data and performance metrics. Proficiency in data analysis and performance metrics Strong problem-solving skills and attention to detail. Proven leadership skills with the ability to develop and motivate a team in a fast-paced environment. Ability to work in a warehouse environment, including standing and walking for extended periods. Effective communicator Comfortable working in varying temperatures within the warehouse environment. Strong knowledge of Microsoft Office 365 with the ability to navigate between multiple systems Additional Information: Some UK travel required, with overnight stays and attendance at off site meetings, to support other service centre conventions outside of normal business hours, this may include some evenings and weekends.This role within the CLC has a requirement for you to be contactable at all times.# What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited# Equal Employment Opportunity # Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on
Nov 20, 2025
Full time
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare businessThe Central Logistics Centre (CLC) is Alliance Healthcare UK's new, next-generation logistics facility based in Birmingham. Designed with advanced automation and cutting-edge robotics, the CLC is a world-class, game-changing addition to the Alliance Healthcare estate. It's set to redefine how we manage and deliver medical, health and beauty products to our customers across the UK.The Quality Support Manager is a key role that will provide quality support to the CLC to ensure compliance with GDP (Good Distribution Practise) and quality standards. This role will be fully site based, with some occasional travel to other sites to provide cover or for training purposes. Responsibilities will include: Undertake routine quality-related activities including quality oversight reviews, non-conformance management, facility temperature reviews, oversight of pest control records, management of outsourced activities and associated documentation, reporting quality metrics, and escalating issues in the event of poor quality or non-compliance with GDP requirements. Supporting the Head of CLC and Quality Management team in maintaining and continuously improving standards of quality and compliance with GDP in the CLC. Working with internal stakeholders to develop a quality culture incorporating continuous improvement across the central logistics centre and making recommendations to the Head of CLC.We value team members who can commit to:Providing exceptional service and exceeding customer expectations.Contributing actively to quality assurance processes to achieve the highest standards. Collaborating to enhance customer satisfaction and business performance. Proactively addressing customer needs for a positive experience.You will be expected to support our business objectives by championing quality and enhancing customer experience.Our mission is to maintain a culture of excellence and customer focus at every level of our organisation We would value the following attributes: Strong knowledge of warehouse management systems (WMS) and automated technologies, particularly Q-Pulse, Knapp and Manhattan. Highly organised, able to manage stress and set priorities for yourself and your team. Excellent organisational and multitasking abilities. Flexible and adaptable Strong analytical skills to interpret data and performance metrics. Proficiency in data analysis and performance metrics Strong problem-solving skills and attention to detail. Proven leadership skills with the ability to develop and motivate a team in a fast-paced environment. Ability to work in a warehouse environment, including standing and walking for extended periods. Effective communicator Comfortable working in varying temperatures within the warehouse environment. Strong knowledge of Microsoft Office 365 with the ability to navigate between multiple systems Additional Information: Some UK travel required, with overnight stays and attendance at off site meetings, to support other service centre conventions outside of normal business hours, this may include some evenings and weekends.This role within the CLC has a requirement for you to be contactable at all times.# What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited# Equal Employment Opportunity # Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on
At Joseph Joseph, we are driven by a simple yet powerful belief - that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. As a People and Culture Partner, you will work closely with leaders across some of our key functions to deliver a best-in-class people experience. You'll play a key role in shaping culture, supporting performance, and implementing people initiatives at a functional level. This role is ideal for someone who is people-focused, proactive, and passionate about partnering with the business to drive meaningful impact. What you will be doing: Employee Experience & Engagement Champion a positive and inclusive culture across your responsible teams Drive engagement initiatives, recognition programmes and monitor and suggest ways to improve wellbeing Support communication within teams and implement company-wide people and culture initiatives On-boarding, Development & Talent Support Partner with hiring managers and the Talent Acquisition Partner to deliver seamless on-boarding experiences, including hiring manager support and guidance on interviews Track and recommend learning and development opportunities to support retention of key people Support managers in building capability and developing team Personal Development Plans Employee Relations & Advisory Act as a trusted advisor to managers and department heads on people queries Handle employee relations cases, escalating complex matters where necessary Recommend business improvements to avoid risk and legal matters Conduct and lead exit interviews, identifying themes and improvement opportunities Culture, Projects & Change Delivery Contribute to organisational development by supporting Directors with structure changes and role clarity to ensure team efficiency and effectiveness Deliver BAU people initiatives and propose new activities to enhance team culture Support and manage roll-out of strategic HR initiatives set by the People and Culture Director, working with the department Directors and SLT where relevant to ensure successful implementation and team level training where appropriate HR Operations & Administration Manage HR administration for supported functions including contracts and letters, system updates, payroll changes, compliance and HR inbox management Assist with recruitment coordination and admin related on-boarding processes where required Ensure accurate and compliant record-keeping and documentation of all processes and changes Functional Partnership Collaborate regularly with functional leaders to understand people needs and priorities Ensure all people initiatives are aligned with business goals and team needs Act as advocate and voice for the functions, ensuring there is consistency, clarity, and excellent communication for all HR efforts What we want from you: Experience in a HR People Partner role, ideally within a fast-paced environment Experience within a commercial business environment with a focus on driving performance Strong understanding of employee relations, engagement, and people development practices Ability to build trusted relationships with stakeholders at all levels Organised, proactive, and able to manage multiple priorities with high attention to detail Strong communication skills with the ability to influence, coach and support managers Comfortable working in both strategic and operational HR activity Passionate about culture, employee experience, and enabling teams to succeed in a high-performance business Working towards or qualified at CIPD level 5 What you will get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount Hybrid working -3 days in office and 2 from home with flex start/finish times External private employee wellbeing support Access to Perkbox Season-ticket travel loan Cycle to work scheme Holiday trading (buy/sell) and extra holiday days for long service
Nov 20, 2025
Full time
At Joseph Joseph, we are driven by a simple yet powerful belief - that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. As a People and Culture Partner, you will work closely with leaders across some of our key functions to deliver a best-in-class people experience. You'll play a key role in shaping culture, supporting performance, and implementing people initiatives at a functional level. This role is ideal for someone who is people-focused, proactive, and passionate about partnering with the business to drive meaningful impact. What you will be doing: Employee Experience & Engagement Champion a positive and inclusive culture across your responsible teams Drive engagement initiatives, recognition programmes and monitor and suggest ways to improve wellbeing Support communication within teams and implement company-wide people and culture initiatives On-boarding, Development & Talent Support Partner with hiring managers and the Talent Acquisition Partner to deliver seamless on-boarding experiences, including hiring manager support and guidance on interviews Track and recommend learning and development opportunities to support retention of key people Support managers in building capability and developing team Personal Development Plans Employee Relations & Advisory Act as a trusted advisor to managers and department heads on people queries Handle employee relations cases, escalating complex matters where necessary Recommend business improvements to avoid risk and legal matters Conduct and lead exit interviews, identifying themes and improvement opportunities Culture, Projects & Change Delivery Contribute to organisational development by supporting Directors with structure changes and role clarity to ensure team efficiency and effectiveness Deliver BAU people initiatives and propose new activities to enhance team culture Support and manage roll-out of strategic HR initiatives set by the People and Culture Director, working with the department Directors and SLT where relevant to ensure successful implementation and team level training where appropriate HR Operations & Administration Manage HR administration for supported functions including contracts and letters, system updates, payroll changes, compliance and HR inbox management Assist with recruitment coordination and admin related on-boarding processes where required Ensure accurate and compliant record-keeping and documentation of all processes and changes Functional Partnership Collaborate regularly with functional leaders to understand people needs and priorities Ensure all people initiatives are aligned with business goals and team needs Act as advocate and voice for the functions, ensuring there is consistency, clarity, and excellent communication for all HR efforts What we want from you: Experience in a HR People Partner role, ideally within a fast-paced environment Experience within a commercial business environment with a focus on driving performance Strong understanding of employee relations, engagement, and people development practices Ability to build trusted relationships with stakeholders at all levels Organised, proactive, and able to manage multiple priorities with high attention to detail Strong communication skills with the ability to influence, coach and support managers Comfortable working in both strategic and operational HR activity Passionate about culture, employee experience, and enabling teams to succeed in a high-performance business Working towards or qualified at CIPD level 5 What you will get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount Hybrid working -3 days in office and 2 from home with flex start/finish times External private employee wellbeing support Access to Perkbox Season-ticket travel loan Cycle to work scheme Holiday trading (buy/sell) and extra holiday days for long service
Responsibilities Own the demand side of the P&L; in particular revenue and brand & marketing budgets / KPIs; Lead eCommerce Trading - all visual merchandising of your stores from products to signposting and engaging content that makes a sale today, including the analytical and CRO tools that will help us unlock greater insight to build hypothesis to test and generate incremental output on our KPIs; Lead Paid Media (Acquisition) team to align on activity, you need them to deliver high volume of high quality traffic to hit our objectives; Lead all Customer Retention tactics and deliver best practice in eCRM, Segmentation, Customer Insight, Loyalty / VIP, community programmes and other emerging channels; Set, monitor CPA/CaC and LTV by customer segment to deliver 'profitable' retention activity for Jaded London and establish KPIs for yourself/your team to work against; Build, deploy and sustain Trading / Demand collaboration between all functions in the business, resulting in the business having clarity on short to medium term tactics, objectives; Build a foundation to share more and better insight than our peer group / competitors with our 3rd party partners; make Jaded London famous with our partners at being the best at eCommerce. Support and Challenge the Technology team to design, develop and deploy the tools you need to deliver your objectives; Work closely with the Brand & broader Commercial / Sales teams and feed in tactical, irresistible offers / promotions into the Jaded London campaign calendar; Work closely with Commercial / Finance Analyst/s to unlock, Customer Insight (through deep segmentation), Marketing Insight, Business Insight which leads to optimisation of your activity; Hire, lead and coach a leading-edge team to help execute against goals; Provide expertise on current eCommerce industry best practice, with CRO, CpA & LTV focus; Keep up to date with eCommerce & CRO / Trading best practice of tomorrow through training, research etc; Positively impact and influence internal stakeholders and external partners; Effectively communicate and collaborate with Jaded London stakeholders; Uphold Jaded London's PLAYBOOK; Think like a customer, all the time, every day. Success in 6 months looks like Jaded London is on track to deliver annual net revenues of £50m in 2024/25. Whole business has clarity on strategic / tactical plan for 2025/26 Success in 2 years looks like Jaded London is on track to deliver >£70m annual net revenues USA has become the largest contributor to sales and we're expanding into new markets outside USA & UK CpA : LTV increased by >50% Increase net revenues while reducing costs (and improving customer experience) all possible for the right candidate :-) Experience 5+ years' experience managing / leading a digital retail / ecommerce P&L, with experience in cross border fashion / apparel a major plus; Full working / leading edge knowledge of demand creation through Social and Paid Media Full working / leading edge knowledge of CRO techniques; Full working / leading edge knowledge of CRM strategies and tactics to drive cLTV; Great knowledge of Shopify+ and common 3rd party applications (Nosto, etc). Global experience (USA, Europe) Key Skills Natural born leader, who feels at ease managing a team of head's of departments Have great understanding of retail, e-commerce and marketing businesses You're a 'natural retailer'; obsessed with delivering your promise to customers CRO methodology is at the heart of everything you do Have a proven track record as a commercial individual, who understands brand and customer (shopper) Intellectual and emotional intelligence in balanced / equal measure Understand how to maximise output in conversion activity where a mix of skill / talent types is required (data analysis vs creative visual merchandising and UX are quite different approaches) Are a 'subjective' thinker in terms of ideas, following your instinct, but you'll be used to using internal/external data to underpin your ideas with confidence You are independent and self-directed but able to work and lead a team of creative individuals Have superior analytical skills to track and manage performance Have excellent interpersonal skills and the ability to persuasively sell ideas A quick learner who can process lots of information and prioritise action Effectively navigate and collaborate cross-functionally Are an outcomes focused manager, with strong team orientation Are bullish about Jaded London and its potential Successful People at Jaded are Comfortable with being uncomfortable and up for regular change in tactics, actions and organisation Used to start-up / scale-up cultures, which are super fast paced and unpredictable Own it and make stuff happen DO EXTRA - Champions do extra! Think like a customer everyday. Benefits 50% Employee Discount 24 days holiday per year (plus bank holidays) A paid day off on your birthday A paid moving day per year Hybrid Working Arrangements - 1 day per week WFH Pension Scheme Bonus Scheme Employee Assistance Programme for you and your family £500 employee referral bonus scheme Local Business Discounts (joe and the juice, cafés, fitness, beauty etc) North-West London office location directly located next to good transport links Casual office dress code (your style of dress is up to you, wear what you feel best in) Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies) Regular Office Social Events (e.g. payday socials)
Nov 20, 2025
Full time
Responsibilities Own the demand side of the P&L; in particular revenue and brand & marketing budgets / KPIs; Lead eCommerce Trading - all visual merchandising of your stores from products to signposting and engaging content that makes a sale today, including the analytical and CRO tools that will help us unlock greater insight to build hypothesis to test and generate incremental output on our KPIs; Lead Paid Media (Acquisition) team to align on activity, you need them to deliver high volume of high quality traffic to hit our objectives; Lead all Customer Retention tactics and deliver best practice in eCRM, Segmentation, Customer Insight, Loyalty / VIP, community programmes and other emerging channels; Set, monitor CPA/CaC and LTV by customer segment to deliver 'profitable' retention activity for Jaded London and establish KPIs for yourself/your team to work against; Build, deploy and sustain Trading / Demand collaboration between all functions in the business, resulting in the business having clarity on short to medium term tactics, objectives; Build a foundation to share more and better insight than our peer group / competitors with our 3rd party partners; make Jaded London famous with our partners at being the best at eCommerce. Support and Challenge the Technology team to design, develop and deploy the tools you need to deliver your objectives; Work closely with the Brand & broader Commercial / Sales teams and feed in tactical, irresistible offers / promotions into the Jaded London campaign calendar; Work closely with Commercial / Finance Analyst/s to unlock, Customer Insight (through deep segmentation), Marketing Insight, Business Insight which leads to optimisation of your activity; Hire, lead and coach a leading-edge team to help execute against goals; Provide expertise on current eCommerce industry best practice, with CRO, CpA & LTV focus; Keep up to date with eCommerce & CRO / Trading best practice of tomorrow through training, research etc; Positively impact and influence internal stakeholders and external partners; Effectively communicate and collaborate with Jaded London stakeholders; Uphold Jaded London's PLAYBOOK; Think like a customer, all the time, every day. Success in 6 months looks like Jaded London is on track to deliver annual net revenues of £50m in 2024/25. Whole business has clarity on strategic / tactical plan for 2025/26 Success in 2 years looks like Jaded London is on track to deliver >£70m annual net revenues USA has become the largest contributor to sales and we're expanding into new markets outside USA & UK CpA : LTV increased by >50% Increase net revenues while reducing costs (and improving customer experience) all possible for the right candidate :-) Experience 5+ years' experience managing / leading a digital retail / ecommerce P&L, with experience in cross border fashion / apparel a major plus; Full working / leading edge knowledge of demand creation through Social and Paid Media Full working / leading edge knowledge of CRO techniques; Full working / leading edge knowledge of CRM strategies and tactics to drive cLTV; Great knowledge of Shopify+ and common 3rd party applications (Nosto, etc). Global experience (USA, Europe) Key Skills Natural born leader, who feels at ease managing a team of head's of departments Have great understanding of retail, e-commerce and marketing businesses You're a 'natural retailer'; obsessed with delivering your promise to customers CRO methodology is at the heart of everything you do Have a proven track record as a commercial individual, who understands brand and customer (shopper) Intellectual and emotional intelligence in balanced / equal measure Understand how to maximise output in conversion activity where a mix of skill / talent types is required (data analysis vs creative visual merchandising and UX are quite different approaches) Are a 'subjective' thinker in terms of ideas, following your instinct, but you'll be used to using internal/external data to underpin your ideas with confidence You are independent and self-directed but able to work and lead a team of creative individuals Have superior analytical skills to track and manage performance Have excellent interpersonal skills and the ability to persuasively sell ideas A quick learner who can process lots of information and prioritise action Effectively navigate and collaborate cross-functionally Are an outcomes focused manager, with strong team orientation Are bullish about Jaded London and its potential Successful People at Jaded are Comfortable with being uncomfortable and up for regular change in tactics, actions and organisation Used to start-up / scale-up cultures, which are super fast paced and unpredictable Own it and make stuff happen DO EXTRA - Champions do extra! Think like a customer everyday. Benefits 50% Employee Discount 24 days holiday per year (plus bank holidays) A paid day off on your birthday A paid moving day per year Hybrid Working Arrangements - 1 day per week WFH Pension Scheme Bonus Scheme Employee Assistance Programme for you and your family £500 employee referral bonus scheme Local Business Discounts (joe and the juice, cafés, fitness, beauty etc) North-West London office location directly located next to good transport links Casual office dress code (your style of dress is up to you, wear what you feel best in) Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies) Regular Office Social Events (e.g. payday socials)
Global Retail Training Designer - FTC Design impactful blended learning programs to enhance global retail team performance Location: London Job Tags: Operations About The Role Global Retail Training Designer London FTC For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Role Purpose The Global Retail Training Designer will be responsible for the design, development, and deployment of blended learning and development solutions across product and capability projects for the Aesop retail population, with a view to close knowledge, skill, and behavioural gaps in accordance with the commercial agenda while keeping the customer and brand values at heart. Success of this role is defined by increasing retail sell-through across a range of retail KPIs and positive ROI. Reporting directly to the Global Retail Training Design Manager, this role is primarily a design role with occasional co-ordination projects as required. Role responsibilities include, but are not limited to - Design and develop blended learning and development solutions that deliver commercial results through the education and engagement of our global retail population aligned to marketing and business objectives. Work closely with key stakeholders such as global marketing, visual merchandising, and retail training & performance teams to ensure well informed, impactful, and engaging learning solutions that are reflective of the commercial priority to the business. Confidently communicate training initiatives, in detail, to various leadership and training teams to launch designed learning content. Co-Ordinate Global Retail Training & Capability communications with an engaging yet informative approach to inspire our Training & Performance teams in markets to initiate local activity. Work closely with the Retail Training & Capability Co-Ordinator to ensure maintenance of existing learning solutions, and programs. Offering guidance and solutions, focused on the end user experience, where required. Liaise with Retail Training & Capability Coordinator to ensure Global Share Point is up to date. Proactively implement necessary design changes based on end user insights. Analyse data relating to learning and development solutions to evidence the impact of the solution through productivity and performance. Co-ordinate quantitative and qualitative results with an aim to share with key stakeholders Successfully manage own diary, in line with multiple project priorities, managing key stakeholder expectations while keeping a calm and considered approach. Approach training design with DE&I at the forefront ensuring we are consistently building inclusive learning solutions. Pro-actively research and suggest new and engaging learning & development trends with a view to elevate future training design. This is a full-time position operating with a hybrid working pattern, attending Aesop's London Bridge-based Head Office three days per week and working remotely on two days per week. This is a fixed-term contract until 30 June 2026. What We Are Looking For Microsoft Office: PowerPoint, Word, Excel, Share Point, Teams, MS Forms, Outlook Significant experience using Articulate 360 Comfortable utilising LMS Functionality (Workday or similar) Adobe Creative Cloud applications Experience within a training & development role (essential) Evidence of working with or designing learning solutions (essential) Commercially minded with a strong knowledge of premium beauty and beauty customer experience (essential) Previous experience working with beauty (skin care and/or fragrance) retail environment at business level (essential) Strong project management skills - organisation, diary planning, managing stakeholder expectations Exceptional writing and proof-reading skills Emotionally intelligent, personable, and inclusive Creativity, enthusiasm, passion, curiosity, organised A team player, someone who enjoys working within a team while also works well autonomously PPTLS (level 3 teaching qualification) or CIPD level 3 or relevant experience (desirable) Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Commitment to fostering an inclusive and psychologically safe work environment. What's On Offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include - Flexible, hybrid working pattern Generous product discount allowance and bi-annual complimentary product allocation Paid volunteering allowance for all employees Bonus opportunity based on personal, and business, performance Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Nov 18, 2025
Full time
Global Retail Training Designer - FTC Design impactful blended learning programs to enhance global retail team performance Location: London Job Tags: Operations About The Role Global Retail Training Designer London FTC For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Role Purpose The Global Retail Training Designer will be responsible for the design, development, and deployment of blended learning and development solutions across product and capability projects for the Aesop retail population, with a view to close knowledge, skill, and behavioural gaps in accordance with the commercial agenda while keeping the customer and brand values at heart. Success of this role is defined by increasing retail sell-through across a range of retail KPIs and positive ROI. Reporting directly to the Global Retail Training Design Manager, this role is primarily a design role with occasional co-ordination projects as required. Role responsibilities include, but are not limited to - Design and develop blended learning and development solutions that deliver commercial results through the education and engagement of our global retail population aligned to marketing and business objectives. Work closely with key stakeholders such as global marketing, visual merchandising, and retail training & performance teams to ensure well informed, impactful, and engaging learning solutions that are reflective of the commercial priority to the business. Confidently communicate training initiatives, in detail, to various leadership and training teams to launch designed learning content. Co-Ordinate Global Retail Training & Capability communications with an engaging yet informative approach to inspire our Training & Performance teams in markets to initiate local activity. Work closely with the Retail Training & Capability Co-Ordinator to ensure maintenance of existing learning solutions, and programs. Offering guidance and solutions, focused on the end user experience, where required. Liaise with Retail Training & Capability Coordinator to ensure Global Share Point is up to date. Proactively implement necessary design changes based on end user insights. Analyse data relating to learning and development solutions to evidence the impact of the solution through productivity and performance. Co-ordinate quantitative and qualitative results with an aim to share with key stakeholders Successfully manage own diary, in line with multiple project priorities, managing key stakeholder expectations while keeping a calm and considered approach. Approach training design with DE&I at the forefront ensuring we are consistently building inclusive learning solutions. Pro-actively research and suggest new and engaging learning & development trends with a view to elevate future training design. This is a full-time position operating with a hybrid working pattern, attending Aesop's London Bridge-based Head Office three days per week and working remotely on two days per week. This is a fixed-term contract until 30 June 2026. What We Are Looking For Microsoft Office: PowerPoint, Word, Excel, Share Point, Teams, MS Forms, Outlook Significant experience using Articulate 360 Comfortable utilising LMS Functionality (Workday or similar) Adobe Creative Cloud applications Experience within a training & development role (essential) Evidence of working with or designing learning solutions (essential) Commercially minded with a strong knowledge of premium beauty and beauty customer experience (essential) Previous experience working with beauty (skin care and/or fragrance) retail environment at business level (essential) Strong project management skills - organisation, diary planning, managing stakeholder expectations Exceptional writing and proof-reading skills Emotionally intelligent, personable, and inclusive Creativity, enthusiasm, passion, curiosity, organised A team player, someone who enjoys working within a team while also works well autonomously PPTLS (level 3 teaching qualification) or CIPD level 3 or relevant experience (desirable) Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Commitment to fostering an inclusive and psychologically safe work environment. What's On Offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include - Flexible, hybrid working pattern Generous product discount allowance and bi-annual complimentary product allocation Paid volunteering allowance for all employees Bonus opportunity based on personal, and business, performance Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Job Title: Senior Paid Social Manager (Lead) Reporting to: Head of Paid Media Location: THG HQ (WA15 0AF) Office based About THG Nutrition THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. Why be a Paid Social Lead at THG? At THG, you'll work on one of the world's most recognised nutrition brands, Myprotein, driving paid social strategies seen by millions globally. You'll have exposure to large-scale budgets, cutting-edge technology, and international markets, with the opportunity to test, innovate, and shape global campaigns. THG's fast-paced, entrepreneurial culture empowers you to make an impact from day one, with clear progression opportunities and support to grow into senior leadership roles. Develop and deliver high-performing Paid Social strategies aligned with business goals and KPIs. Manage, optimise, and scale campaigns across Meta, TikTok, Snapchat, and Pinterest. Lead Paid Social Automation and AI initiatives to drive performance efficiency. Collaborate cross-functionally to ensure Paid Social is fully integrated within wider Paid Media activity. Analyse campaign data to identify insights and drive continual optimisation. Stay ahead of industry trends and emerging platforms to maintain a competitive edge. What skills and experience do I need for this role? Minimum 2 years experience within a management role within a Paid Marketing function Proven experience in managing and optimising Paid Social campaigns at scale. Strong understanding of Paid Social platforms, performance metrics, and attribution models. Analytical mindset with the ability to interpret data and translate insights into actionable improvements. Experience leading or mentoring teams, with a focus on innovation and collaboration. Excellent communication and stakeholder management skills. Knowledge of automation tools, AI, and emerging Paid Media technologies. Experience in planning and executing performance-driven marketing strategies. Proactive, adaptable, and commercially minded, with a passion for digital growth. What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV Do you require sponsorship to work in the UK? How did you hear about THG? LinkedIn Profile Please disclose your current salary and expectations to ensure they align with our budgets We strongly urge candidates to participate in this survey, as it will aid us in gaining insights into the individuals who are interested in joining our team. Rest assured that all the data collected will remain anonymous and will be compiled into a comprehensive report. This report will help us assess our recruitment procedures to enhance inclusivity and take proactive steps to ensure that THG Nutrition & Wellness maintains a diverse and representative workforce. If you prefer not to disclose certain information, you have the option to select "Prefer not to say" for each question. How would you describe your gender identity? (Select one) Is your gender identity the same as the sex you were assigned at birth? (Select one) I identify my race/ethnicity as (Select one) Do you consider yourself to have a disability or impairment? (Select one) Which of the following best describes your sexual orientation? (Select one)
Nov 17, 2025
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Job Title: Senior Paid Social Manager (Lead) Reporting to: Head of Paid Media Location: THG HQ (WA15 0AF) Office based About THG Nutrition THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. Why be a Paid Social Lead at THG? At THG, you'll work on one of the world's most recognised nutrition brands, Myprotein, driving paid social strategies seen by millions globally. You'll have exposure to large-scale budgets, cutting-edge technology, and international markets, with the opportunity to test, innovate, and shape global campaigns. THG's fast-paced, entrepreneurial culture empowers you to make an impact from day one, with clear progression opportunities and support to grow into senior leadership roles. Develop and deliver high-performing Paid Social strategies aligned with business goals and KPIs. Manage, optimise, and scale campaigns across Meta, TikTok, Snapchat, and Pinterest. Lead Paid Social Automation and AI initiatives to drive performance efficiency. Collaborate cross-functionally to ensure Paid Social is fully integrated within wider Paid Media activity. Analyse campaign data to identify insights and drive continual optimisation. Stay ahead of industry trends and emerging platforms to maintain a competitive edge. What skills and experience do I need for this role? Minimum 2 years experience within a management role within a Paid Marketing function Proven experience in managing and optimising Paid Social campaigns at scale. Strong understanding of Paid Social platforms, performance metrics, and attribution models. Analytical mindset with the ability to interpret data and translate insights into actionable improvements. Experience leading or mentoring teams, with a focus on innovation and collaboration. Excellent communication and stakeholder management skills. Knowledge of automation tools, AI, and emerging Paid Media technologies. Experience in planning and executing performance-driven marketing strategies. Proactive, adaptable, and commercially minded, with a passion for digital growth. What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV Do you require sponsorship to work in the UK? How did you hear about THG? LinkedIn Profile Please disclose your current salary and expectations to ensure they align with our budgets We strongly urge candidates to participate in this survey, as it will aid us in gaining insights into the individuals who are interested in joining our team. Rest assured that all the data collected will remain anonymous and will be compiled into a comprehensive report. This report will help us assess our recruitment procedures to enhance inclusivity and take proactive steps to ensure that THG Nutrition & Wellness maintains a diverse and representative workforce. If you prefer not to disclose certain information, you have the option to select "Prefer not to say" for each question. How would you describe your gender identity? (Select one) Is your gender identity the same as the sex you were assigned at birth? (Select one) I identify my race/ethnicity as (Select one) Do you consider yourself to have a disability or impairment? (Select one) Which of the following best describes your sexual orientation? (Select one)
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Tech at THG Technology is the driving force behind THG, and it starts with our people. We are ambitious with our goals and challenge conventional thinking. THG Technology is different because we support every single person to make massive impact and drive their own work. Our people are always learning, and we work every day to ensure our technology is world class. This enables us to keep powering THG on a global scale. About the Role This role is ideal for a frontend specialist with strong technical depth, a keen eye for detail, and a passion for driving user-facing innovation within a complex ecommerce landscape. As a Senior Frontend Engineer you will: Help shape & define the technical architecture of the application, including the system's components, data structures, communication protocols, and other technical details Identify potential technical risks and develop strategies to mitigate them, ensuring that the application is secure, robust and reliable Champion performance optimisation across the frontend stack while ensuring accessibility and observability are baked into all solutions Deeply committed to crafting intuitive, impactful, and optimised user experiences that turn complex workflows into seamless, engaging journeys Share your knowledge within a democratic team of experts, to achieve optimal solutions Foster a culture that encourages the growth of a highly performant team Mentor junior developers and contribute to technical decision-making within the squad What skills and experience do I need for this role? Proven experience architecting, developing, and delivering scalable, high-performance frontend applications Experience of headless SSG applications and GraphQL Delivery of performant, maintainable, and reusable code that adheres to best practices and coding standards A solid understanding of events and event-driven programming, inheritance, throwing/catching errors, asynchronous vs synchronous programming Demonstrable experience implementing & managing end-to-end / unit / integration testing strategies across a team Strong leadership and coaching skills, able to manage the delivery of complex projects and features with team members What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV LinkedIn Profile Do you have the right to work in the UK? What is your current salary? (Please answer correctly)
Nov 15, 2025
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Tech at THG Technology is the driving force behind THG, and it starts with our people. We are ambitious with our goals and challenge conventional thinking. THG Technology is different because we support every single person to make massive impact and drive their own work. Our people are always learning, and we work every day to ensure our technology is world class. This enables us to keep powering THG on a global scale. About the Role This role is ideal for a frontend specialist with strong technical depth, a keen eye for detail, and a passion for driving user-facing innovation within a complex ecommerce landscape. As a Senior Frontend Engineer you will: Help shape & define the technical architecture of the application, including the system's components, data structures, communication protocols, and other technical details Identify potential technical risks and develop strategies to mitigate them, ensuring that the application is secure, robust and reliable Champion performance optimisation across the frontend stack while ensuring accessibility and observability are baked into all solutions Deeply committed to crafting intuitive, impactful, and optimised user experiences that turn complex workflows into seamless, engaging journeys Share your knowledge within a democratic team of experts, to achieve optimal solutions Foster a culture that encourages the growth of a highly performant team Mentor junior developers and contribute to technical decision-making within the squad What skills and experience do I need for this role? Proven experience architecting, developing, and delivering scalable, high-performance frontend applications Experience of headless SSG applications and GraphQL Delivery of performant, maintainable, and reusable code that adheres to best practices and coding standards A solid understanding of events and event-driven programming, inheritance, throwing/catching errors, asynchronous vs synchronous programming Demonstrable experience implementing & managing end-to-end / unit / integration testing strategies across a team Strong leadership and coaching skills, able to manage the delivery of complex projects and features with team members What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV LinkedIn Profile Do you have the right to work in the UK? What is your current salary? (Please answer correctly)
Overview At Beauty Pie, we don't believe that the very best beauty products should be full of the excessive hidden markups that other luxury brands charge. We collaborate with the world's leading labs so you can get direct access to our exceptional collection of extraordinary skincare, makeup and more - minus the unfair extra costs. If you'd like to join us for the beauty revolution, here's what you need to know. Please only apply if you are able to start at the beginning of January Beauty Pie is looking for a Head of Design (6 month FTC) to join the brand's creative studio as they embark on a new chapter which sees the elevation and refinement of the brand's visual language across all touch points. The ideal candidate is a highly creative, positive, and detail oriented leader with exceptional design, typography and branding skills. They'll be eager to take on challenges, introduce fresh ideas, and implement new approaches and concepts that are still on brand. They will be responsible for leading an ambitious team of designers and maintaining a comprehensive understanding of company strategy, customer needs, and brand goals. Responsibilities Conceptualise and offer on-brand design solutions with innovation across formats, platforms and environments Follow the direction of the Creative Director to translate seasonal campaigns across channels Presenting and communicating concepts and design strategies to senior stakeholders Improve and develop consistency throughout existing brand touch points, guidelines or experiences to create a cohesive customer experience and increase engagement Working with internal teams such as CRM, Ecomm, PR, Social and Paid Social to support on delivering marketing assets for both physical and digital events Building and maintaining creative templates and libraries Maintain a strong awareness of customer insights, market trends, and competitor activity across all markets Inspire mentor and lead the design team, fostering a culture of creativity, accountability, and commercial awareness We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! Qualifications Extensive design experience, with print, digital and packaging. Beauty, fashion and/or luxury experience preferable (innovative, high-energy fields) Prior experience in people management, with proven ability to build, mentor, and motivate teams. Strong team player with a natural collaborative leadership style Exceptional 360 design and concept thinking, demonstrating craft and meticulous attention to detail, must also be obsessed with process and material Fantastic presentation skills Strategic and thoughtful in their approach to design and branding Great communication and storytelling skills, both verbal and written Strong project management and organisation skills Fluent in Figma and core Adobe CC (Id, Ai, Ps.) What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring your 'A' game: We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be intelligently rebellious: We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for action: Speed matters. We act with urgency, make smart choices and learn through doing - because momentum drives progress Be customer obsessed: Our decisions begin and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's all for one (& one for all): We're better together. Trust, integrity and collaboration are how we build a culture where everyone grows, contributes and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% Our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie Life & Balance Free membership to Beauty Pie+ and 30% off our products 25 days holiday & your birthday off / 22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years of service 10 therapy sessions through AXA PPP Access to mental health support through Spill Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Can you start in January 2026? Select Please include a link to your portfolio Beauty Pie Diversity & Inclusion - Voluntary Demographic Questionnaire The following voluntary demographic questions are intended to help us learn more about the various identities and backgrounds that make up the candidates applying to Beauty Pie. Providing us with this information will help us take actions that support under-represented groups and make sure our hiring process is inclusive and fair for everyone. The questions may be sensitive, so please be aware that your survey responses are secure and entirely voluntary/optional. All data collected will be handled anonymously. It will no way impact your opportunity to work for us within the application or hiring process. What gender identity do you most closely identify with? Select I identify my race/ethnicity as (mark all that apply): Select Do you identify as transgender? Select What's your sexual orientation? Select What's your age? Select Do you live with a disability? Select By checking this box, I agree to allow Beauty Pie to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Beauty Pie to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment. By checking this box, I consent to Beauty Pie collecting, storing, and processing my responses to the demographic data surveys above.
Nov 08, 2025
Full time
Overview At Beauty Pie, we don't believe that the very best beauty products should be full of the excessive hidden markups that other luxury brands charge. We collaborate with the world's leading labs so you can get direct access to our exceptional collection of extraordinary skincare, makeup and more - minus the unfair extra costs. If you'd like to join us for the beauty revolution, here's what you need to know. Please only apply if you are able to start at the beginning of January Beauty Pie is looking for a Head of Design (6 month FTC) to join the brand's creative studio as they embark on a new chapter which sees the elevation and refinement of the brand's visual language across all touch points. The ideal candidate is a highly creative, positive, and detail oriented leader with exceptional design, typography and branding skills. They'll be eager to take on challenges, introduce fresh ideas, and implement new approaches and concepts that are still on brand. They will be responsible for leading an ambitious team of designers and maintaining a comprehensive understanding of company strategy, customer needs, and brand goals. Responsibilities Conceptualise and offer on-brand design solutions with innovation across formats, platforms and environments Follow the direction of the Creative Director to translate seasonal campaigns across channels Presenting and communicating concepts and design strategies to senior stakeholders Improve and develop consistency throughout existing brand touch points, guidelines or experiences to create a cohesive customer experience and increase engagement Working with internal teams such as CRM, Ecomm, PR, Social and Paid Social to support on delivering marketing assets for both physical and digital events Building and maintaining creative templates and libraries Maintain a strong awareness of customer insights, market trends, and competitor activity across all markets Inspire mentor and lead the design team, fostering a culture of creativity, accountability, and commercial awareness We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! Qualifications Extensive design experience, with print, digital and packaging. Beauty, fashion and/or luxury experience preferable (innovative, high-energy fields) Prior experience in people management, with proven ability to build, mentor, and motivate teams. Strong team player with a natural collaborative leadership style Exceptional 360 design and concept thinking, demonstrating craft and meticulous attention to detail, must also be obsessed with process and material Fantastic presentation skills Strategic and thoughtful in their approach to design and branding Great communication and storytelling skills, both verbal and written Strong project management and organisation skills Fluent in Figma and core Adobe CC (Id, Ai, Ps.) What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring your 'A' game: We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be intelligently rebellious: We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for action: Speed matters. We act with urgency, make smart choices and learn through doing - because momentum drives progress Be customer obsessed: Our decisions begin and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's all for one (& one for all): We're better together. Trust, integrity and collaboration are how we build a culture where everyone grows, contributes and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% Our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie Life & Balance Free membership to Beauty Pie+ and 30% off our products 25 days holiday & your birthday off / 22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years of service 10 therapy sessions through AXA PPP Access to mental health support through Spill Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Can you start in January 2026? Select Please include a link to your portfolio Beauty Pie Diversity & Inclusion - Voluntary Demographic Questionnaire The following voluntary demographic questions are intended to help us learn more about the various identities and backgrounds that make up the candidates applying to Beauty Pie. Providing us with this information will help us take actions that support under-represented groups and make sure our hiring process is inclusive and fair for everyone. The questions may be sensitive, so please be aware that your survey responses are secure and entirely voluntary/optional. All data collected will be handled anonymously. It will no way impact your opportunity to work for us within the application or hiring process. What gender identity do you most closely identify with? Select I identify my race/ethnicity as (mark all that apply): Select Do you identify as transgender? Select What's your sexual orientation? Select What's your age? Select Do you live with a disability? Select By checking this box, I agree to allow Beauty Pie to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Beauty Pie to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment. By checking this box, I consent to Beauty Pie collecting, storing, and processing my responses to the demographic data surveys above.
Reports to: CEO & Co-Founder Overview As Head of Brand, you'll own and evolve our brand identity, positioning, and voice across every touchpoint. You'll lead a team of marketers, creatives, and strategists to ensure our brand cuts through the noise, builds cultural relevance, and earns love from our audience and community. Responsibilities Brand Strategy: Define and continuously evolve the brand's purpose, positioning, tone, and visual identity Creative Direction: Oversee all campaigns, creative storytelling, and content direction that resonates deeply with our Gen -Z audience Consumer Insight: Build a deep understanding of our audience - trends, mindsets, cultural moments - and translate that into brand decisions. Channel Oversight: Ensure brand consistency and innovation across all platforms - from social to packaging, retail, and product. Collaboration: Partner closely with Design, Social, E-commerce, and PR to bring the brand to life. Community & Culture: Shape how the brand shows up in culture - through influencers, events, collaborations, and activations. Team Leadership: Build, lead, and inspire a high-performing brand and creative team Qualifications A strategic thinker with a strong creative eye and cultural radar. Deeply plugged into Gen Z subcultures, social media, music, fashion, art, and Internet trends. Experienced in building lifestyle/fashion brands from 0 to 100 - or scaling them to the next level. Obsessed with storytelling, aesthetics, and the power of community. Comfortable working in a fast-paced, startup environment. 5+ years experience in brand, creative, or marketing roles, ideally in fashion, streetwear, or youth culture. Proven success leading brand campaigns that have driven engagement and brand equity. Strong understanding of digital marketing, content creation, and influencer / community ecosystems. Leadership experience managing creatives and/or cross-functional teams. Benefits 50% Employee Discount 24 days holiday per year (plus bank holidays) A paid day off on your birthday A paid moving day per year Hybrid Working Arrangements - 1 day per week WFH Pension Scheme Bonus Scheme Employee Assistance Programme for you and your family £500 employee referral bonus scheme Local Business Discounts (cafés, fitness, beauty etc) North-West London office location directly located next to good transport links Casual office dress code (your style of dress is up to you, wear what you feel best in) Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies) Regular Office Social Events (e.g. payday socials)
Nov 06, 2025
Full time
Reports to: CEO & Co-Founder Overview As Head of Brand, you'll own and evolve our brand identity, positioning, and voice across every touchpoint. You'll lead a team of marketers, creatives, and strategists to ensure our brand cuts through the noise, builds cultural relevance, and earns love from our audience and community. Responsibilities Brand Strategy: Define and continuously evolve the brand's purpose, positioning, tone, and visual identity Creative Direction: Oversee all campaigns, creative storytelling, and content direction that resonates deeply with our Gen -Z audience Consumer Insight: Build a deep understanding of our audience - trends, mindsets, cultural moments - and translate that into brand decisions. Channel Oversight: Ensure brand consistency and innovation across all platforms - from social to packaging, retail, and product. Collaboration: Partner closely with Design, Social, E-commerce, and PR to bring the brand to life. Community & Culture: Shape how the brand shows up in culture - through influencers, events, collaborations, and activations. Team Leadership: Build, lead, and inspire a high-performing brand and creative team Qualifications A strategic thinker with a strong creative eye and cultural radar. Deeply plugged into Gen Z subcultures, social media, music, fashion, art, and Internet trends. Experienced in building lifestyle/fashion brands from 0 to 100 - or scaling them to the next level. Obsessed with storytelling, aesthetics, and the power of community. Comfortable working in a fast-paced, startup environment. 5+ years experience in brand, creative, or marketing roles, ideally in fashion, streetwear, or youth culture. Proven success leading brand campaigns that have driven engagement and brand equity. Strong understanding of digital marketing, content creation, and influencer / community ecosystems. Leadership experience managing creatives and/or cross-functional teams. Benefits 50% Employee Discount 24 days holiday per year (plus bank holidays) A paid day off on your birthday A paid moving day per year Hybrid Working Arrangements - 1 day per week WFH Pension Scheme Bonus Scheme Employee Assistance Programme for you and your family £500 employee referral bonus scheme Local Business Discounts (cafés, fitness, beauty etc) North-West London office location directly located next to good transport links Casual office dress code (your style of dress is up to you, wear what you feel best in) Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies) Regular Office Social Events (e.g. payday socials)
PR & Communications Manager - Beauty, F&B & Lifestyle Location: London (Hybrid - 2 core days in the office) Type: Full-time Salary: 35k- 42k About the Role We're looking for a talented and driven PR & Communications Manager to join a boutique London-based communications agency celebrated for its creativity, authenticity, and culture-led storytelling. In this role, you'll lead and deliver integrated PR and influencer strategies across a diverse portfolio of beauty, F&B, and drinks brands - crafting stories that spark conversation, drive engagement, and deliver measurable impact. This is an exciting opportunity for a confident and creative communications professional who knows how to make brands culturally relevant, connect with audiences, and bring ideas to life through earned, social, and influencer activity. What You'll Be Doing Acting as the day-to-day contact for a portfolio of beauty, drinks, and lifestyle clients. Developing and executing PR, influencer, and social strategies that drive awareness, engagement, and advocacy. Building and maintaining strong relationships with journalists, editors, influencers, and key opinion leaders (KOLs). Writing engaging press materials, thought leadership pieces, and creative pitches that bring each brand story to life. Managing influencer collaborations, gifting initiatives, and social activations from concept to delivery. Monitoring performance and producing clear, data-informed reports to optimise results. Supporting new business development with creative proposals and pitch concepts. Staying ahead of cultural, social, and media trends to ensure campaigns feel fresh and relevant. Contributing ideas to brainstorms and collaborating with the wider team on social and content creation. What We're Looking For 3+ years' experience in PR or communications (agency or client-side). Proven experience working with beauty, drinks, or lifestyle brands. Strong understanding of influencer and social marketing , and how to tell stories across multiple touchpoints. Excellent written and verbal communication skills with a natural flair for storytelling. Confident media relations skills and a solid network of press and influencer contacts. Highly organised, proactive, and comfortable managing multiple clients independently. A collaborative, creative team player who brings warmth, curiosity, and ideas. Entrepreneurial mindset - solutions-focused, agile, and eager to contribute to a growing agency. Culturally attuned with an eye for trends across beauty, drinks, and lifestyle . About the Team You'll be joining a close-knit, social, and collaborative team that loves what they do. The agency celebrates individuality, encourages creativity, and rewards initiative. The culture is entrepreneurial, hands-on, and people-first - ideal for someone who thrives in a small but ambitious agency environment. Why Join? Partner with inspiring, design-led beauty and drinks brands. Supportive team culture where ideas are encouraged and celebrated. Hybrid working - 2 core days per week in central London. Bonus incentives. Training and professional development opportunities. Annual health scan, creative co-working membership, and regular team socials. Job Type: Full-time Pay: 35,000.00- 42,000.00 per year Work Location: In person
Nov 03, 2025
Full time
PR & Communications Manager - Beauty, F&B & Lifestyle Location: London (Hybrid - 2 core days in the office) Type: Full-time Salary: 35k- 42k About the Role We're looking for a talented and driven PR & Communications Manager to join a boutique London-based communications agency celebrated for its creativity, authenticity, and culture-led storytelling. In this role, you'll lead and deliver integrated PR and influencer strategies across a diverse portfolio of beauty, F&B, and drinks brands - crafting stories that spark conversation, drive engagement, and deliver measurable impact. This is an exciting opportunity for a confident and creative communications professional who knows how to make brands culturally relevant, connect with audiences, and bring ideas to life through earned, social, and influencer activity. What You'll Be Doing Acting as the day-to-day contact for a portfolio of beauty, drinks, and lifestyle clients. Developing and executing PR, influencer, and social strategies that drive awareness, engagement, and advocacy. Building and maintaining strong relationships with journalists, editors, influencers, and key opinion leaders (KOLs). Writing engaging press materials, thought leadership pieces, and creative pitches that bring each brand story to life. Managing influencer collaborations, gifting initiatives, and social activations from concept to delivery. Monitoring performance and producing clear, data-informed reports to optimise results. Supporting new business development with creative proposals and pitch concepts. Staying ahead of cultural, social, and media trends to ensure campaigns feel fresh and relevant. Contributing ideas to brainstorms and collaborating with the wider team on social and content creation. What We're Looking For 3+ years' experience in PR or communications (agency or client-side). Proven experience working with beauty, drinks, or lifestyle brands. Strong understanding of influencer and social marketing , and how to tell stories across multiple touchpoints. Excellent written and verbal communication skills with a natural flair for storytelling. Confident media relations skills and a solid network of press and influencer contacts. Highly organised, proactive, and comfortable managing multiple clients independently. A collaborative, creative team player who brings warmth, curiosity, and ideas. Entrepreneurial mindset - solutions-focused, agile, and eager to contribute to a growing agency. Culturally attuned with an eye for trends across beauty, drinks, and lifestyle . About the Team You'll be joining a close-knit, social, and collaborative team that loves what they do. The agency celebrates individuality, encourages creativity, and rewards initiative. The culture is entrepreneurial, hands-on, and people-first - ideal for someone who thrives in a small but ambitious agency environment. Why Join? Partner with inspiring, design-led beauty and drinks brands. Supportive team culture where ideas are encouraged and celebrated. Hybrid working - 2 core days per week in central London. Bonus incentives. Training and professional development opportunities. Annual health scan, creative co-working membership, and regular team socials. Job Type: Full-time Pay: 35,000.00- 42,000.00 per year Work Location: In person
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role Overview Given our exciting and progressive growth plans, we are looking for an exceptional Head of Business Development to come and join our global business. Reporting directly into the General manager and working collaboratively with our Commercial leadership team, you will be accountable for designing solid strategies and tactical plans to deliver sales targets through inbound and outbound channels at Fresha. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact. Key Responsibilities Develop and ensure the execution of national sales strategies, achieve sales, market share and profit objectives for all prospect Partners. Execute and drive end-to-end sales cycles (planning, prospecting, territory planning, sales executing, pipeline/funnel management) and provide accurate reporting and forecasts. Create, refine and standardize sales processes to improve operational efficiency, sales productivity, and customer satisfaction. These processes include forecasting and pipeline management, discount approval policies, payments processing requests, hiring, and training procedures. Set, communicate and manage performance expectations, ensuring the achievement of monthly, quarterly and annual targets for sales function. Effectively manage the sales funnel, ensuring KPI's are achieved, conversion rates are optimized to deliver consistent incremental improvement. Ensure efficient and accurate use of Hubspot to represent the workload of the team and ensure we maximize efficiencies and efforts of the team. Recruit, develop and retain talent, building a team of highly successful sales consultants. Motivate, drive, coach and empower the team with the skills to provide first class service to all prospective and existing Partners of our world-class platform. Develop training programs and implement personal development plans for all team members. Ensure the Commercial teams have the tools and resources they need to be successful, such as product training and literature, sales "playbooks," negotiation training, etc. Plan team events to build enthusiasm and culture. Qualifications Minimum 3 years B2B commercial leadership experience in a SaaS, digital sales, online marketplace or payments company managing 20+ staff. Strong leadership skills with a proven track record for target and KPI delivery. Self-motivated, hungry for success with a desire to progress within a fast-paced, success-driven global business. Analytical and very confident working with data. Customer centric. Excellent communication and listening skills. Excellent time management and planning skills. High work ethic. Flexible and comfortable working in a fast-paced and changing environment. Creative thinking and problem-solving mindset. Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards. Team player - must be happy to 'roll sleeves up' and assist the team whenever required. Self-starter and highly proactive approach. $90 - $120 a year Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Nov 02, 2025
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role Overview Given our exciting and progressive growth plans, we are looking for an exceptional Head of Business Development to come and join our global business. Reporting directly into the General manager and working collaboratively with our Commercial leadership team, you will be accountable for designing solid strategies and tactical plans to deliver sales targets through inbound and outbound channels at Fresha. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact. Key Responsibilities Develop and ensure the execution of national sales strategies, achieve sales, market share and profit objectives for all prospect Partners. Execute and drive end-to-end sales cycles (planning, prospecting, territory planning, sales executing, pipeline/funnel management) and provide accurate reporting and forecasts. Create, refine and standardize sales processes to improve operational efficiency, sales productivity, and customer satisfaction. These processes include forecasting and pipeline management, discount approval policies, payments processing requests, hiring, and training procedures. Set, communicate and manage performance expectations, ensuring the achievement of monthly, quarterly and annual targets for sales function. Effectively manage the sales funnel, ensuring KPI's are achieved, conversion rates are optimized to deliver consistent incremental improvement. Ensure efficient and accurate use of Hubspot to represent the workload of the team and ensure we maximize efficiencies and efforts of the team. Recruit, develop and retain talent, building a team of highly successful sales consultants. Motivate, drive, coach and empower the team with the skills to provide first class service to all prospective and existing Partners of our world-class platform. Develop training programs and implement personal development plans for all team members. Ensure the Commercial teams have the tools and resources they need to be successful, such as product training and literature, sales "playbooks," negotiation training, etc. Plan team events to build enthusiasm and culture. Qualifications Minimum 3 years B2B commercial leadership experience in a SaaS, digital sales, online marketplace or payments company managing 20+ staff. Strong leadership skills with a proven track record for target and KPI delivery. Self-motivated, hungry for success with a desire to progress within a fast-paced, success-driven global business. Analytical and very confident working with data. Customer centric. Excellent communication and listening skills. Excellent time management and planning skills. High work ethic. Flexible and comfortable working in a fast-paced and changing environment. Creative thinking and problem-solving mindset. Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards. Team player - must be happy to 'roll sleeves up' and assist the team whenever required. Self-starter and highly proactive approach. $90 - $120 a year Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.